Best Enterprise Communication Software in 2024

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class="why-fo-free"> <a data-modal="#why-fo-free" title="Why FO is free" href="#"> Why is FinancesOnline free <img src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" data-src="https://financesonline.com/media/themes/fot/dist/img/why_blue.png" data-srcset="https://financesonline.com/media/themes/fot/dist/img/why_blue.png 1x, https://financesonline.com/media/themes/fot/dist/img/why_blue@2x.png 2x" alt="Why FO is free" class="lazyload"> </a> </div> <div class="clearfix"></div> </div> <div id="fo-category-tabs" class="page-category__tabs dynamic-tabs"> <div class="main-container"> <a class="page-category__tab active big-tab" href="/c/communications-software/enterprise/" data-target="#top20-tab" data-term="909" data-nojs="true" data-small-cat="true" > <h1>Best Enterprise Communication Software in 2024</h1> </a> <a class="page-category__tab " href="/c/communications-software/enterprise/?top10" data-target="#top10-tab" data-term="909">Product Comparisons</a> </div> </div> <div id="dynamic-tab-content"> <div id="cat-top20" class="page-category__tab-content"> <div id="category-top20" class="category category--white flex-order" data-cat="909"> <div id="category-what-is" class="main-container order-2 content-visibility"> <div class="category__sections no-border"> <h3><span class="cat-icon cat-icon--what-is"></span>What is Enterprise Communication Software?</h3> <p>Communications Software is a set of web applications that make it possible for team members to exchange data and discuss corporate operations in real time. You can use it to transmit information from one system to another, exchange files in various formats, or simply discuss sensitive corporate data in a protected, internal environment. <a href="#" class="show-more-js">Show more</a><span class="show-more-hidden"></p> <p>Popular communication software types are messaging apps, live chat systems, FTPs (file transfer protocols), VoIP, and email providers which make it possible to communicate at low to no cost. If looking for the best communication system on the market, consider our leader <a href='https://reviews.financesonline.com/p/ringcentral/'>RingCentral</a>, and other popular performers we listed in this category.<a href="#" class="show-less-js">Show less</a></span></p> <h3 id="category-how"><span class="cat-icon cat-icon--ranking"></span>How was this ranking made?</h3> <p>To create this list of best Enterprise Communication Software we have checked leading systems currently available on the market, comparing their features, ease-of-use, client service, possible integrations and mobile support using our unique <a href="/scoring-methodology/" title="Scoring Methodology">SmartScore<sup>TM</sup></a> rating algorithm. This ranking has been developed by Vanessa Valles, our B2B expert dedicated to the Enterprise Communication Software category.</p> </div> </div> <div class="main-container order-1"> <div class="col col--75 col--sm"> <div class="cats-tabs tabs"> <div class="cats-tabs__content"> <div id="cats-0" class="cats-tabs__content-inner tabs-content active"> <div class="category__rank"> <div class="category__rank-head"> <h3>List of Top 13 Enterprise Communication Software</h3> <div class="category__rank-sort"> <a data-modal="#why-fo-free" title="Why FO is free" href="#"> <img src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" data-src="https://financesonline.com/media/themes/fot/dist/img/why-smaller.png" data-srcset="https://financesonline.com/media/themes/fot/dist/img/why-smaller.png 1x, https://financesonline.com/media/themes/fot/dist/img/why-smaller@2x.png 2x" alt="Why FO is free" class="lazyload"> </a> Order by: <div class="category__rank-dd nice-dropdown" data-ajax="https://financesonline.com/wp-admin/admin-ajax.php" data-term="909" data-size="small_business" data-count="13" data-taxonomy="category_apps"> <span>Sponsored</span> <ul> <li data-sort="sponsored">Sponsored</li> <li data-sort="score">Score</li> </ul> </div> </div> </div> <div id="small_business_box"> <div class="category__rank-item fo-button-data content-visibility" data-dst="aHR0cHM6Ly9yZXZpZXdzLmZpbmFuY2Vzb25saW5lLmNvbS9wL3JpbmdjZW50cmFsLyNjYXRlZ29yeT1lbnRlcnByaXNlLWNvbW11bmljYXRpb25zLXNvZnR3YXJl"> <div class="category__rank-thumb"> <div class="category__rank-logo fo-button-get-href"> <img width="186" height="96" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" class="lazyload" alt="RingCentral reviews" sizes="(max-width: 186px) 100vw, 186px" data-srcset="https://s.financesonline.com/uploads/2023/10/Untitled-design-39.png 186w, https://s.financesonline.com/uploads/2023/10/Untitled-design-39-93x48.png 93w" /> </div> <div class="category__rank-compare"> <div class="select-more">Select more products to compare</div> <input id="compare-14569" data-id="14569" type="checkbox"> <span></span> <label for="compare-14569">Compare</label> <a class="btn btn--blue-hover" href="#" data-url="https://financesonline.com/compare/" title="Compare">Compare <span></span> selected products</a> </div> </div> <div class="category__rank-info"> <h4> <a href="https://reviews.financesonline.com/p/ringcentral/" title="RingCentral"> <span>1. </span> RingCentral </a> </h4> <span>Our score: <span class="blue">9.7</span><a href="#" data-modal="#score-modal" data-dynamic="yes" class="icon icon--question"></a></span> <span>User satisfaction: <span class="blue">99%</span><a href="#" data-modal="#user-modal" data-dynamic="yes" class="icon icon--question"></a></span> <p>RingCentral Office won our Best Phone System award as well as the Expert’s Choice Award. It's a perfect cloud phone system designed to make business communications easier. With RingCentral, you can use just one phone solution for engaging in voice communications, as well as organizing online business meetings and conferences. </p> </div> <div class="category__rank-btns"> <button type="button" data-dst="Iw==" class="btn btn--blue-hover fo-button-get-href" >READ REVIEW</button> <button type="button" data-dst="aHR0cHM6Ly9maW5hbmNlc29ubGluZS5jb20vc2VlL3JpbmdjZW50cmFsLw==" class=" btn" >VISIT WEBSITE</button> </div> </div> <div class="category__rank-item fo-button-data content-visibility" data-dst="aHR0cHM6Ly9yZXZpZXdzLmZpbmFuY2Vzb25saW5lLmNvbS9wL2Nvbm5lY3RlYW0vI2NhdGVnb3J5PWVudGVycHJpc2UtY29tbXVuaWNhdGlvbnMtc29mdHdhcmU="> <div class="category__rank-thumb"> <div class="category__rank-logo fo-button-get-href"> <img width="186" height="96" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" class="lazyload" alt="Connecteam reviews" sizes="(max-width: 186px) 100vw, 186px" data-srcset="https://s.financesonline.com/uploads/2024/04/connecteam-logo-thumbnail.png 186w, https://s.financesonline.com/uploads/2024/04/connecteam-logo-thumbnail-93x48.png 93w" /> </div> <div class="category__rank-compare"> <div class="select-more">Select more products to compare</div> <input id="compare-39722" data-id="39722" type="checkbox"> <span></span> <label for="compare-39722">Compare</label> <a class="btn btn--blue-hover" href="#" data-url="https://financesonline.com/compare/" title="Compare">Compare <span></span> selected products</a> </div> </div> <div class="category__rank-info"> <h4> <a href="https://reviews.financesonline.com/p/connecteam/" title="Connecteam"> <span>2. </span> Connecteam </a> </h4> <span>Our score: <span class="blue">9.0</span><a href="#" data-modal="#score-modal" data-dynamic="yes" class="icon icon--question"></a></span> <span>User satisfaction: <span class="blue">97%</span><a href="#" data-modal="#user-modal" data-dynamic="yes" class="icon icon--question"></a></span> <p>Connecteam is an all-in-one workforce solution with a complete suite of features for scheduling, payroll, productivity tracking, and communications. Through the Connecteam app, managers can put buisiness processes on autopilot to focus on business growtn and keep employees engaged. Mobile-first checklists, forms, and reports also help teams save time and improve productivity. </p> </div> <div class="category__rank-btns"> <button type="button" data-dst="Iw==" class="btn btn--blue-hover fo-button-get-href" >READ REVIEW</button> <button type="button" data-dst="aHR0cHM6Ly9maW5hbmNlc29ubGluZS5jb20vc2VlL2Nvbm5lY3RlYW0tZW50ZXJwcmlzZWNvbW11bmljYXRpb24v" class=" btn" >VISIT WEBSITE</button> </div> </div> <div class="category__rank-item fo-button-data content-visibility" data-dst="aHR0cHM6Ly9yZXZpZXdzLmZpbmFuY2Vzb25saW5lLmNvbS9wL3pvaG8td2ViaW5hci8jY2F0ZWdvcnk9ZW50ZXJwcmlzZS1jb21tdW5pY2F0aW9ucy1zb2Z0d2FyZQ=="> <div class="category__rank-thumb"> <div class="category__rank-logo fo-button-get-href"> <img width="186" height="96" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" class="lazyload" alt="Zoho Webinar reviews" sizes="(max-width: 186px) 100vw, 186px" data-srcset="https://s.financesonline.com/uploads/2024/07/zoho-webinar-small-thumbnail-1.png 186w, https://s.financesonline.com/uploads/2024/07/zoho-webinar-small-thumbnail-1-93x48.png 93w" /> </div> <div class="category__rank-compare"> <div class="select-more">Select more products to compare</div> <input id="compare-384839" data-id="384839" type="checkbox"> <span></span> <label for="compare-384839">Compare</label> <a class="btn btn--blue-hover" href="#" data-url="https://financesonline.com/compare/" title="Compare">Compare <span></span> selected products</a> </div> </div> <div class="category__rank-info"> <h4> <a href="https://reviews.financesonline.com/p/zoho-webinar/" title="Zoho Webinar"> <span>3. </span> Zoho Webinar </a> </h4> <span>Our score: <span class="blue">8.8</span><a href="#" data-modal="#score-modal" data-dynamic="yes" class="icon icon--question"></a></span> <span>User satisfaction: <span class="blue">97%</span><a href="#" data-modal="#user-modal" data-dynamic="yes" class="icon icon--question"></a></span> <p>A comprehensive yet simple webinar software that allows users to conduct your large-scale webinar collaboration with efficacy. The platform is equipped with engagement raising tools like polls, Q&As, and presenter and attendee moderation. It also has advanced analytics and source tracking. </p> </div> <div class="category__rank-btns"> <button type="button" data-dst="Iw==" class="btn btn--blue-hover fo-button-get-href" >READ REVIEW</button> <button type="button" data-dst="aHR0cHM6Ly9maW5hbmNlc29ubGluZS5jb20vc2VlL3pvaG93ZWJpbmFyLWVudGVycHJpc2Vjb21tdW5pY2F0aW9ucy8=" class=" btn" >VISIT WEBSITE</button> </div> </div> <div class="category__rank-item fo-button-data content-visibility" data-dst="aHR0cHM6Ly9yZXZpZXdzLmZpbmFuY2Vzb25saW5lLmNvbS9wL21vbmRheS8jY2F0ZWdvcnk9ZW50ZXJwcmlzZS1jb21tdW5pY2F0aW9ucy1zb2Z0d2FyZQ=="> <div class="category__rank-thumb"> <div class="category__rank-logo fo-button-get-href"> <img width="200" height="103" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" class="lazyload" alt="monday.com reviews" sizes="(max-width: 200px) 100vw, 200px" data-srcset="https://s.financesonline.com/uploads/2018/01/monday1.png 200w, https://s.financesonline.com/uploads/2018/01/monday1-93x48.png 93w" /> </div> <div class="category__rank-compare"> <div class="select-more">Select more products to compare</div> <input id="compare-71200" data-id="71200" type="checkbox"> <span></span> <label for="compare-71200">Compare</label> <a class="btn btn--blue-hover" href="#" data-url="https://financesonline.com/compare/" title="Compare">Compare <span></span> selected products</a> </div> </div> <div class="category__rank-info"> <h4> <a href="https://reviews.financesonline.com/p/monday/" title="monday.com"> <span>4. </span> monday.com </a> </h4> <span>Our score: <span class="blue">9.8</span><a href="#" data-modal="#score-modal" data-dynamic="yes" class="icon icon--question"></a></span> <span>User satisfaction: <span class="blue">99%</span><a href="#" data-modal="#user-modal" data-dynamic="yes" class="icon icon--question"></a></span> <p>An industry-leading collaboration app for on-site and remote work teams. This leverages tools such as Kanban boards, Gantt charts, and workflow automations to help teams handle any type of project. It also seamlessly integrates with third-party apps to ensure easier adoption and extend its capabilities.</p> </div> <div class="category__rank-btns"> <button type="button" data-dst="Iw==" class="btn btn--blue-hover fo-button-get-href" >READ REVIEW</button> <button type="button" data-dst="aHR0cHM6Ly9maW5hbmNlc29ubGluZS5jb20vc2VlL21vbmRheS8=" class=" btn" >VISIT WEBSITE</button> </div> </div> <div class="category__rank-item fo-button-data content-visibility" data-dst="aHR0cHM6Ly9yZXZpZXdzLmZpbmFuY2Vzb25saW5lLmNvbS9wL3dyaWtlLyNjYXRlZ29yeT1lbnRlcnByaXNlLWNvbW11bmljYXRpb25zLXNvZnR3YXJl"> <div class="category__rank-thumb"> <div class="category__rank-logo fo-button-get-href"> <img width="186" height="96" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" class="lazyload" alt="Wrike reviews" sizes="(max-width: 186px) 100vw, 186px" data-srcset="https://s.financesonline.com/uploads/2020/06/vp9f3e798cd8cbd208df407b764cd9a30d.png 186w, https://s.financesonline.com/uploads/2020/06/vp9f3e798cd8cbd208df407b764cd9a30d-93x48.png 93w" /> </div> <div class="category__rank-compare"> <div class="select-more">Select more products to compare</div> <input id="compare-379" data-id="379" type="checkbox"> <span></span> <label for="compare-379">Compare</label> <a class="btn btn--blue-hover" href="#" data-url="https://financesonline.com/compare/" title="Compare">Compare <span></span> selected products</a> </div> </div> <div class="category__rank-info"> <h4> <a href="https://reviews.financesonline.com/p/wrike/" title="Wrike"> <span>5. </span> Wrike </a> </h4> <span>Our score: <span class="blue">9.7</span><a href="#" data-modal="#score-modal" data-dynamic="yes" class="icon icon--question"></a></span> <span>User satisfaction: <span class="blue">99%</span><a href="#" data-modal="#user-modal" data-dynamic="yes" class="icon icon--question"></a></span> <p>A collaboration software with user-friendly navigation and flexible project views for easier project management. It gives you a bird's eye view of your projects to get a better feel of the progress of your efforts. Moreover, its powerful reporting and analytics tools also help you generate accurate reports with actionable insights. </p> </div> <div class="category__rank-btns"> <button type="button" data-dst="Iw==" class="btn btn--blue-hover fo-button-get-href" >READ REVIEW</button> <button type="button" data-dst="aHR0cHM6Ly9maW5hbmNlc29ubGluZS5jb20vc2VlL3dyaWtlLXJldmlldy8=" class=" btn" >VISIT WEBSITE</button> </div> </div> <div class="category__rank-item fo-button-data content-visibility" data-dst="aHR0cHM6Ly9yZXZpZXdzLmZpbmFuY2Vzb25saW5lLmNvbS9wL2dsaXAvI2NhdGVnb3J5PWVudGVycHJpc2UtY29tbXVuaWNhdGlvbnMtc29mdHdhcmU="> <div class="category__rank-thumb"> <div class="category__rank-logo fo-button-get-href"> <img width="186" height="96" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" class="lazyload" alt="Glip reviews" sizes="(max-width: 186px) 100vw, 186px" data-srcset="https://s.financesonline.com/uploads/2021/01/glip-logo-2.png 186w, https://s.financesonline.com/uploads/2021/01/glip-logo-2-93x48.png 93w" /> </div> <div class="category__rank-compare"> <div class="select-more">Select more products to compare</div> <input id="compare-144086" data-id="144086" type="checkbox"> <span></span> <label for="compare-144086">Compare</label> <a class="btn btn--blue-hover" href="#" data-url="https://financesonline.com/compare/" title="Compare">Compare <span></span> selected products</a> </div> </div> <div class="category__rank-info"> <h4> <a href="https://reviews.financesonline.com/p/glip/" title="Glip"> <span>6. </span> Glip </a> </h4> <span>Our score: <span class="blue">9.0</span><a href="#" data-modal="#score-modal" data-dynamic="yes" class="icon icon--question"></a></span> <span>User satisfaction: <span class="blue">92%</span><a href="#" data-modal="#user-modal" data-dynamic="yes" class="icon icon--question"></a></span> <p>A free unlimited video meetings platform with built-in messaging offered by RingCentral.</p> </div> <div class="category__rank-btns"> <button type="button" data-dst="Iw==" class="btn btn--blue-hover fo-button-get-href" >READ REVIEW</button> <button type="button" data-dst="aHR0cHM6Ly9maW5hbmNlc29ubGluZS5jb20vc2VlL3JpbmdjZW50cmFsZ2xpcC8=" class=" btn" >VISIT WEBSITE</button> </div> </div> <div class="category__rank-item fo-button-data content-visibility" data-dst="aHR0cHM6Ly9yZXZpZXdzLmZpbmFuY2Vzb25saW5lLmNvbS9wL2lmYXgvI2NhdGVnb3J5PWVudGVycHJpc2UtY29tbXVuaWNhdGlvbnMtc29mdHdhcmU="> <div class="category__rank-thumb"> <div class="category__rank-logo fo-button-get-href"> <img width="186" height="96" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" class="lazyload" alt="iFax reviews" sizes="(max-width: 186px) 100vw, 186px" data-srcset="https://s.financesonline.com/uploads/2022/08/iFax-small-thumbnail-1.png 186w, https://s.financesonline.com/uploads/2022/08/iFax-small-thumbnail-1-93x48.png 93w" /> </div> <div class="category__rank-compare"> <div class="select-more">Select more products to compare</div> <input id="compare-340079" data-id="340079" type="checkbox"> <span></span> <label for="compare-340079">Compare</label> <a class="btn btn--blue-hover" href="#" data-url="https://financesonline.com/compare/" title="Compare">Compare <span></span> selected products</a> </div> </div> <div class="category__rank-info"> <h4> <a href="https://reviews.financesonline.com/p/ifax/" title="iFax"> <span>7. </span> iFax </a> </h4> <span>Our score: <span class="blue">8.9</span><a href="#" data-modal="#score-modal" data-dynamic="yes" class="icon icon--question"></a></span> <span>User satisfaction: <span class="blue">97%</span><a href="#" data-modal="#user-modal" data-dynamic="yes" class="icon icon--question"></a></span> <p>A secure, cloud-hosted faxing service that allows users to send faxes through computers and mobile devices. This versatile platform lets users send a wide variety of files, including documents, PDFs, and image files. Transmissions are also protected by military-grade encryption and compliant with regulatory standards like HIPAA and GLBA.</p> </div> <div class="category__rank-btns"> <button type="button" data-dst="Iw==" class="btn btn--blue-hover fo-button-get-href" >READ REVIEW</button> <button type="button" data-dst="aHR0cHM6Ly9maW5hbmNlc29ubGluZS5jb20vc2VlL2lmYXgv" class=" btn" >START FREE</button> </div> </div> <div class="category__rank-item fo-button-data content-visibility" data-dst="aHR0cHM6Ly9yZXZpZXdzLmZpbmFuY2Vzb25saW5lLmNvbS9wL2dvdG9jb25uZWN0LyNjYXRlZ29yeT1lbnRlcnByaXNlLWNvbW11bmljYXRpb25zLXNvZnR3YXJl"> <div class="category__rank-thumb"> <div class="category__rank-logo fo-button-get-href"> <img width="186" height="96" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" class="lazyload" alt="GoToConnect (formerly Jive) reviews" sizes="(max-width: 186px) 100vw, 186px" data-srcset="https://s.financesonline.com/uploads/2020/05/GoToConnect-Logo-186x96px.png 186w, https://s.financesonline.com/uploads/2020/05/GoToConnect-Logo-186x96px-93x48.png 93w" /> </div> <div class="category__rank-compare"> <div class="select-more">Select more products to compare</div> <input id="compare-246366" data-id="246366" type="checkbox"> <span></span> <label for="compare-246366">Compare</label> <a class="btn btn--blue-hover" href="#" data-url="https://financesonline.com/compare/" title="Compare">Compare <span></span> selected products</a> </div> </div> <div class="category__rank-info"> <h4> <a href="https://reviews.financesonline.com/p/gotoconnect/" title="GoToConnect (formerly Jive)"> <span>8. </span> GoToConnect (formerly Jive) </a> </h4> <span>Our score: <span class="blue">8.8</span><a href="#" data-modal="#score-modal" data-dynamic="yes" class="icon icon--question"></a></span> <span>User satisfaction: <span class="blue">96%</span><a href="#" data-modal="#user-modal" data-dynamic="yes" class="icon icon--question"></a></span> <p>GoToSoftware (formerly Jive) is a unified, seamless platform combining voice and video services. Rich in features, the software gives businesses an effective, polished, and cost-efficient way to communicate and collaborate. </p> </div> <div class="category__rank-btns"> <button type="button" data-dst="Iw==" class="btn btn--blue-hover fo-button-get-href" >READ REVIEW</button> <button type="button" data-dst="aHR0cHM6Ly9maW5hbmNlc29ubGluZS5jb20vc2VlL2dvdG9jb25uZWN0Lw==" class=" btn" >VISIT WEBSITE</button> </div> </div> <div class="category__rank-item fo-button-data content-visibility" data-dst="aHR0cHM6Ly9yZXZpZXdzLmZpbmFuY2Vzb25saW5lLmNvbS9wL2dvdG9tZWV0aW5nLyNjYXRlZ29yeT1lbnRlcnByaXNlLWNvbW11bmljYXRpb25zLXNvZnR3YXJl"> <div class="category__rank-thumb"> <div class="category__rank-logo fo-button-get-href"> <img width="186" height="96" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" class="lazyload" alt="GoToMeeting reviews" sizes="(max-width: 186px) 100vw, 186px" data-srcset="https://s.financesonline.com/uploads/2020/05/goto-meeting-logo-thumbnail.png 186w, https://s.financesonline.com/uploads/2020/05/goto-meeting-logo-thumbnail-93x48.png 93w" /> </div> <div class="category__rank-compare"> <div class="select-more">Select more products to compare</div> <input id="compare-33733" data-id="33733" type="checkbox"> <span></span> <label for="compare-33733">Compare</label> <a class="btn btn--blue-hover" href="#" data-url="https://financesonline.com/compare/" title="Compare">Compare <span></span> selected products</a> </div> </div> <div class="category__rank-info"> <h4> <a href="https://reviews.financesonline.com/p/gotomeeting/" title="GoToMeeting"> <span>9. </span> GoToMeeting </a> </h4> <span>Our score: <span class="blue">9.0</span><a href="#" data-modal="#score-modal" data-dynamic="yes" class="icon icon--question"></a></span> <span>User satisfaction: <span class="blue">96%</span><a href="#" data-modal="#user-modal" data-dynamic="yes" class="icon icon--question"></a></span> <p>Designed for online business meetings and deployable from the desktop app, mobile app or via browser. The app allows for up to 3,000 participants, among the biggest capacity in the niche.</p> </div> <div class="category__rank-btns"> <button type="button" data-dst="Iw==" class="btn btn--blue-hover fo-button-get-href" >READ REVIEW</button> <button type="button" data-dst="aHR0cHM6Ly9maW5hbmNlc29ubGluZS5jb20vc2VlL2dvdG9tZWV0aW5nLw==" class=" btn" >VISIT WEBSITE</button> </div> </div> <div class="category__rank-item fo-button-data content-visibility" data-dst="aHR0cHM6Ly9yZXZpZXdzLmZpbmFuY2Vzb25saW5lLmNvbS9wL2Zsb2NrLyNjYXRlZ29yeT1lbnRlcnByaXNlLWNvbW11bmljYXRpb25zLXNvZnR3YXJl"> <div class="category__rank-thumb"> <div class="category__rank-logo fo-button-get-href"> <img width="186" height="96" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" class="lazyload" alt="Flock reviews" sizes="(max-width: 186px) 100vw, 186px" data-srcset="https://s.financesonline.com/uploads/2019/09/flock-logo2.png 186w, https://s.financesonline.com/uploads/2019/09/flock-logo2-93x48.png 93w" /> </div> <div class="category__rank-compare"> <div class="select-more">Select more products to compare</div> <input id="compare-140416" data-id="140416" type="checkbox"> <span></span> <label for="compare-140416">Compare</label> <a class="btn btn--blue-hover" href="#" data-url="https://financesonline.com/compare/" title="Compare">Compare <span></span> selected products</a> </div> </div> <div class="category__rank-info"> <h4> <a href="https://reviews.financesonline.com/p/flock/" title="Flock"> <span>10. </span> Flock </a> </h4> <span>Our score: <span class="blue">9.1</span><a href="#" data-modal="#score-modal" data-dynamic="yes" class="icon icon--question"></a></span> <span>User satisfaction: <span class="blue">97%</span><a href="#" data-modal="#user-modal" data-dynamic="yes" class="icon icon--question"></a></span> <p>A cloud-based collaboration software explicitly designed to improve team communication and business efficiency, Flock helps unify distributed teams and boost productivity. Suitable for businesses of all sizes, it comes with a team messaging feature designed to speed up communication and maximize team output.</p> </div> <div class="category__rank-btns"> <button type="button" data-dst="Iw==" class="btn btn--blue-hover fo-button-get-href" >READ REVIEW</button> </div> </div> <div class="category__rank-item fo-button-data content-visibility" data-dst="aHR0cHM6Ly9yZXZpZXdzLmZpbmFuY2Vzb25saW5lLmNvbS9wL3pvaG8tbWVldGluZy8jY2F0ZWdvcnk9ZW50ZXJwcmlzZS1jb21tdW5pY2F0aW9ucy1zb2Z0d2FyZQ=="> <div class="category__rank-thumb"> <div class="category__rank-logo fo-button-get-href"> <img width="186" height="96" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" class="lazyload" alt="Zoho Meeting reviews" sizes="(max-width: 186px) 100vw, 186px" data-srcset="https://s.financesonline.com/uploads/2023/07/Small-Thumbnail-Zoho-Meeting.png 186w, https://s.financesonline.com/uploads/2023/07/Small-Thumbnail-Zoho-Meeting-93x48.png 93w" /> </div> <div class="category__rank-compare"> <div class="select-more">Select more products to compare</div> <input id="compare-455" data-id="455" type="checkbox"> <span></span> <label for="compare-455">Compare</label> <a class="btn btn--blue-hover" href="#" data-url="https://financesonline.com/compare/" title="Compare">Compare <span></span> selected products</a> </div> </div> <div class="category__rank-info"> <h4> <a href="https://reviews.financesonline.com/p/zoho-meeting/" title="Zoho Meeting"> <span>11. </span> Zoho Meeting </a> </h4> <span>Our score: <span class="blue">8.3</span><a href="#" data-modal="#score-modal" data-dynamic="yes" class="icon icon--question"></a></span> <span>User satisfaction: <span class="blue">99%</span><a href="#" data-modal="#user-modal" data-dynamic="yes" class="icon icon--question"></a></span> <p>Zoho Meeting is designed for companies with teams in different places or countries so they can collaborate in real time and closely together.</p> </div> <div class="category__rank-btns"> <button type="button" data-dst="Iw==" class="btn btn--blue-hover fo-button-get-href" >READ REVIEW</button> </div> </div> <div class="category__rank-item fo-button-data content-visibility" data-dst="aHR0cHM6Ly9yZXZpZXdzLmZpbmFuY2Vzb25saW5lLmNvbS9wL3NwZWFrYXAvI2NhdGVnb3J5PWVudGVycHJpc2UtY29tbXVuaWNhdGlvbnMtc29mdHdhcmU="> <div class="category__rank-thumb"> <div class="category__rank-logo fo-button-get-href"> <img width="186" height="96" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" class="lazyload" alt="Speakap reviews" sizes="(max-width: 186px) 100vw, 186px" data-srcset="https://s.financesonline.com/uploads/2019/11/Speakap-logo2.png 186w, https://s.financesonline.com/uploads/2019/11/Speakap-logo2-93x48.png 93w" /> </div> <div class="category__rank-compare"> <div class="select-more">Select more products to compare</div> <input id="compare-130730" data-id="130730" type="checkbox"> <span></span> <label for="compare-130730">Compare</label> <a class="btn btn--blue-hover" href="#" data-url="https://financesonline.com/compare/" title="Compare">Compare <span></span> selected products</a> </div> </div> <div class="category__rank-info"> <h4> <a href="https://reviews.financesonline.com/p/speakap/" title="Speakap"> <span>12. </span> Speakap </a> </h4> <span>Our score: <span class="blue">8.8</span><a href="#" data-modal="#score-modal" data-dynamic="yes" class="icon icon--question"></a></span> <span>User satisfaction: <span class="blue">96%</span><a href="#" data-modal="#user-modal" data-dynamic="yes" class="icon icon--question"></a></span> <p>A secure communication platform that allows organizations in different verticals to engage with non-desk employees. The software provides organizations with the right communication channels to reach underserved segments of the workforce. Newsfeeds, chat, and timelines also ensure that companies can keep open lines of communication among team members and departments.</p> </div> <div class="category__rank-btns"> <button type="button" data-dst="Iw==" class="btn btn--blue-hover fo-button-get-href" >READ REVIEW</button> <button type="button" data-dst="aHR0cHM6Ly9maW5hbmNlc29ubGluZS5jb20vc2VlL3NwZWFrYXAv" class=" btn" >VISIT WEBSITE</button> </div> </div> <div class="category__rank-item fo-button-data content-visibility" data-dst="aHR0cHM6Ly9yZXZpZXdzLmZpbmFuY2Vzb25saW5lLmNvbS9wL2FpcmNhbGwvI2NhdGVnb3J5PWVudGVycHJpc2UtY29tbXVuaWNhdGlvbnMtc29mdHdhcmU="> <div class="category__rank-thumb"> <div class="category__rank-logo fo-button-get-href"> <img width="186" height="96" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" class="lazyload" alt="Aircall reviews" sizes="(max-width: 186px) 100vw, 186px" data-srcset="https://s.financesonline.com/uploads/2019/11/aircall-logo-thumbnail.png 186w, https://s.financesonline.com/uploads/2019/11/aircall-logo-thumbnail-93x48.png 93w" /> </div> <div class="category__rank-compare"> <div class="select-more">Select more products to compare</div> <input id="compare-14673" data-id="14673" type="checkbox"> <span></span> <label for="compare-14673">Compare</label> <a class="btn btn--blue-hover" href="#" data-url="https://financesonline.com/compare/" title="Compare">Compare <span></span> selected products</a> </div> </div> <div class="category__rank-info"> <h4> <a href="https://reviews.financesonline.com/p/aircall/" title="Aircall"> <span>13. </span> Aircall </a> </h4> <span>Our score: <span class="blue">9.0</span><a href="#" data-modal="#score-modal" data-dynamic="yes" class="icon icon--question"></a></span> <span>User satisfaction: <span class="blue">100%</span><a href="#" data-modal="#user-modal" data-dynamic="yes" class="icon icon--question"></a></span> <p>A smart and modern phone system for sales and support teams, Aircall is recommended for businesses in need of a complete call center solution but want to skip the setup of physical phone lines. As a cloud-based VoIP, Aircall can be installed instantly, allowing you to immediately launch your customer service line.</p> </div> <div class="category__rank-btns"> <button type="button" data-dst="Iw==" class="btn btn--blue-hover fo-button-get-href" >READ REVIEW</button> </div> </div> </div> <div class="category__rank-sort category__rank-sort--mobile-show"> <a data-modal="#why-fo-free" title="Why FO is free" href="#"> <img src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" data-src="https://financesonline.com/media/themes/fot/dist/img/why-smaller.png" data-srcset="https://financesonline.com/media/themes/fot/dist/img/why-smaller.png 1x, https://financesonline.com/media/themes/fot/dist/img/why-smaller@2x.png 2x" alt="Why FO is free" class="lazyload"> </a> Order by: <div class="category__rank-dd nice-dropdown" data-ajax="https://financesonline.com/wp-admin/admin-ajax.php" data-term="909" data-size="small_business" data-count="13" data-taxonomy="category_apps"> <span>Sponsored</span> <ul> <li data-sort="sponsored">Sponsored</li> <li data-sort="score">Score</li> <li data-sort="user-reviews">User Score</li> </ul> </div> </div> </div> </div> </div> </div> </div> <div class="category__sidebar col col--25 col--sm content-visibility"> <div class="category__categories mini-hide"> <h4>Similar Categories:</h4> <p>In the event you didn't find just the solution you were looking for here's a list of various categories similar to Enterprise Communication Software that you might want to browse through:</p> <ul> <li><a href="/c/communications-software/" title="Communications Software">Communications Software</a><li><a href="/c/email-management-software/" title="Email Management Software">Email Management Software</a><li><a href="/c/video-conferencing-software/free/" title="Free Video Conferencing Software">Free Video Conferencing Software</a><li><a href="/c/voip-software/free/" title="Free VoIP Software">Free VoIP Software</a><li><a href="/c/instant-messaging-software/" title="Instant Messaging Software">Instant Messaging Software</a><li><a href="/c/video-conferencing-software/" title="Video Conferencing Software">Video Conferencing Software</a><li><a href="/c/video-conferencing-software/small-business/" title="Video Conferencing Software for Small Business">Video Conferencing Software for Small Business</a><li><a href="/c/voip-software/small-business/" title="VoIP Phone Systems for Small Business">VoIP Phone Systems for Small Business</a><li><a href="/c/voip-software/" title="VoIP Software">VoIP Software</a><li><a href="/c/web-conferencing-software/" title="Web Conferencing Software">Web Conferencing Software</a> </ul> </div> </div> </div> <div class="order-3 content-visibility"> <div class="main-container"> <div class="col col--75 col--sm"> <div class="category__content"> <img width="1000" height="483" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" class="lazyload toc-img" alt="Enterprise Communication Software Guide" sizes="(max-width: 1000px) 100vw, 1000px" data-srcset="https://s.financesonline.com/uploads/2022/12/Enterprise-Communication-Software.png 1000w, https://s.financesonline.com/uploads/2022/12/Enterprise-Communication-Software-300x145.png 300w, https://s.financesonline.com/uploads/2022/12/Enterprise-Communication-Software-768x371.png 768w, https://s.financesonline.com/uploads/2022/12/Enterprise-Communication-Software-93x45.png 93w" /> </div> </div> </div> <div class="main-container"> <div class="col col--75 col--sm"> <h3 class="toc-header margin">Table of contents</h3> </div> <div class="clearfix"></div> </div> <div class="main-container"> <div class="col col--75 col--sm"> <div class="category__sections toggle"> <div class="article-section"> <div class="article-section__text"> <p>In order to increase productivity, businesses are increasingly turning to workplace communication software that integrates features like IM, phone systems, video chats, file sharing, and more. Often referred to as UCaaS (unified communications as a service) software, it acts as a central hub for company-wide communication and collaboration. The functions of many collaboration tools, such as voice over IP (VoIP), instant messaging (IM), video conferencing, and so on, are consolidated into a single, cloud-based service with the use of these technologies. Business-wide collaboration, information sharing, and speedy decision-making are all made possible with enterprise communication platforms, which integrate a wide range of features into a single, unified software application. Depending on the unique needs of a business, several UCaaS providers will interface with third-party <a href="/call-center-software-analysis-features-benefits-pricing/">call center software</a>.</p> </div> </div><div class="article-section"> <h3 id="get-to-know-each-product-with-a-free-trial"><span class="cat-icon cat-icon--free-trial"></span>Get to know each product with a free trial</h3> <div class="article-section__text"> <p>You should test out a few free trial plans or demos of the top and most widely used enterprise communication software. That way, you can test out the key functions and decide which enterprise communications platform is right for you before shelling out any cash. Our assessments of enterprise communication software recommend using the services with the highest SmartScore and Customer Satisfaction Rating: <a href="https://reviews.financesonline.com/p/ringcentral/">RingCentral</a>, <a href="https://reviews.financesonline.com/p/monday/">monday.com</a>, <a href="https://reviews.financesonline.com/p/wrike/">Wrike</a>, <a href="https://reviews.financesonline.com/p/glip/">Glip</a>, and <a href="https://reviews.financesonline.com/p/ifax/">iFax</a>.</p> </div> </div><div class="article-section"> <h3 id="targeted-businesses"><span class="cat-icon cat-icon--targeted-businesses"></span>Targeted Businesses</h3> <div class="article-section__text"> <p>Enterprise communication software is a must-have for omnichannel businesses that recognize the importance of customer service to their bottom lines. The UCaaS service model is ideal for businesses that require a more powerful system to provide omnichannel communications across numerous locations, platforms, and channels, for both internal and external communications, all while minimizing the time and money spent on communication infrastructure. Enterprise communications software is an expensive investment. As such, organizations need to ensure that there is a need for such solutions. For example,</p> <ol> <li>They work in highly dynamic settings where the number of employees and the volume of business communications must be adjusted regularly and unexpectedly.</li> <li>Where utilizing the latest communications solutions is essential to staying competitive.</li> <li>When digital solutions are essential to managing overall security without losing the agility and efficiency of operations.</li> <li>Communications infrastructure is increasingly becoming expensive, affecting the company’s bottom line.</li> <li>The company, along with its staff, partners, and customers, is increasingly becoming more mobile and distributed.</li> </ol> </div> </div><div class="article-section"> <h3 id="enterprise-communication-software-for-small-and-growing-businesses"><span class="cat-icon cat-icon--targeted-businesses"></span>Enterprise Communication Software for Small and Growing Businesses</h3> <div class="article-section__text"> <p>While enterprise communications systems were originally designed for large companies with hundreds or thousands of employees, customers, and vendors, developments in the SaaS business model allowed smaller and growing businesses to leverage the same tools. With more affordable pricing models and customizable features, SMBs can compete with larger businesses and utilize the same communication tools that they have, albeit modified for smaller operations. In addition to helping keep communication expenses in check, the low monthly fees associated with UCaaS deployment also reduce the need for an initial commitment of cash. Furthermore, the subscription-based pricing model of cloud services is great for SMBs whose markets are expanding or fluctuating.</p> </div> </div><div class="article-section"> <h3 id="examples-of-enterprise-communication-software"><span class="cat-icon cat-icon--examples"></span>Examples of Enterprise Communication Software</h3> <div class="article-section__text"> <p>Communication is the lifeblood of any large organization. Efficient and seamless engagement with customers, employees, and partners is needed, especially in an ever-changing market and competition. Just like any business solution, enterprise communications software comes in different forms. Based on our research, the top enterprise communications software in the market include:</p> <ol> <li><a href="https://reviews.financesonline.com/p/ringcentral/"><strong>RingCentral</strong></a> – An integrated cloud communications technology that streamlines company communication. RingCentral Office simplifies workplace communication by combining a cloud phone system, text-based messaging, and web conferencing channels into one cloud-hosted platform. Remote teams and distributed organizations will benefit greatly from this solution since it enables them to have video meetings and collaborate on projects with little overhead costs and maximum efficiency.</li> <li><a href="https://reviews.financesonline.com/p/monday/"><strong>monday.com</strong></a> – Whether you’re all in the same room or spread out across the globe, you can take advantage of its many special features to improve your company’s productivity. Thanks to its unique approach to business solutions, its low-code platform may be used by businesses to build a wide range of bespoke applications. monday.com serves as a hub for all of your company’s primary means of communication, whether it be Zoom, Slack, or Microsoft Teams. More than 30 of your current go-to apps can be used in tandem with the platform.</li> <li><a href="https://reviews.financesonline.com/p/wrike/"><strong>Wrike</strong></a> – It is a top-tier piece of collaboration software and project management software, making it a powerful tool for any team. Wrike, which Citrix currently owns, was originally developed as a web-based platform for team communication, task management, and project management, and it continues to expand in these areas while also adding related functions. As a communication hub, Wrike’s comment box and @ mentions help facilitate discussion, while the app’s Stream displays recent activity.</li> <li><a href="https://reviews.financesonline.com/p/glip/"><strong>Glip</strong></a> – Owned by RingCentral, Glip is a relatively unknown collaborative messaging tool that works well for users who need to conduct video calls and chat and share files. It’s simple and modern, perfect for professionals and teams on the go. The app also makes it easy to add anyone from internal or external contacts. On top of that, it connects with many of your existing business tools for a more seamless user experience.</li> <li><a href="https://reviews.financesonline.com/p/ifax/"><strong>iFax</strong></a> – With this robust hybrid fax solution that operates locally or in the cloud, you can send and receive faxes from your computer or mobile device. Without a physical fax machine, iFax allows users to send and receive faxes from any location. In addition to the eSignature tool and OCR scanner, many other document management features are available to users.</li> </ol> <p>If you want to explore more solutions, you can check out our article on the <a href="/communications-software-systems-list-15-market-leaders/">top 15 communications solutions</a>.</p> </div> </div><div class="article-section"> <h3 id="types-of-enterprise-communication-software"><span class="cat-icon cat-icon--types"></span>Types of Enterprise Communication Software</h3> <div class="article-section__text"> <p><strong>Unified Communications as a Service (UCaaS)</strong></p> <p>Unified communications as a service (UCaaS) is one of the most popular corporate communications software because it simplifies communication by delivering it via the cloud, giving businesses more flexibility in terms of how they allocate their resources and how much they are willing to spend. Utilizing UCaaS, your business can easily integrate its mobile voice, video, text message, and chat communication capabilities. This service is hosted in the cloud, and businesses pay a subscription fee to use it. Pricing for UCaaS may be “per user” or “per month,” depending on the licensing kinds and structures.</p> <p><strong>Internal Communications Platforms</strong></p> <p>Staff members should be able to readily communicate with one another and have access to necessary company resources without having to sift through piles of emails or papers. Software designed for internal communications can centralize your company’s announcements, news, and documents so that everyone is always up to speed. You can keep your distributed team connected and productive with tools like video conferencing, task management, and file sharing.</p> <p><strong>Contact Center Systems</strong></p> <p>Call center software is computerized technology used by businesses to process and manage incoming and outgoing telephone calls. In a nutshell, call center software handles operations, including directing calls, gathering data from callers, playing back recorded responses to frequently asked questions, and connecting customers to other contact methods. At a high level, contact center phone systems allow you to retrieve and push data from other systems, arrange call flows based on business rules, and gather data from callers. When a consumer phones your company, for instance, they will be prompted by your call center phone system to provide certain information.</p> </div> </div><div class="article-section"> <h3 id="key-features-of-enterprise-communication-software"><span class="cat-icon cat-icon--key-features"></span>Key Features of Enterprise Communication Software</h3> <div class="article-section__text"> <p>Selecting the most effective workplace communication software for your company shouldn’t be a challenge but rather a catalyst for progress. A key part of the solution is figuring out which aspects of your teams’ communication tools are most important to them before investing heavily in them. Nevertheless, every mode of contact has its own quirks and advantages. The key is learning how to best make use of each tool’s unique strengths.</p> <p><strong>Dynamic Direct Messaging</strong></p> <p>Without a doubt, messaging is the most crucial component of every enterprise communication platform. Instant messaging and other forms of direct messaging allow you to have private conversations with your colleagues. You may reach out to the whole crew with group chat at once. It is crucial for companies to have access to email and the option to connect in real-time with their teams from their computers and mobile devices.</p> <p><strong>Video Conferencing</strong></p> <p>The next level of direct communication is possible when you can communicate with your remote team anywhere through video instead of text. Having face-to-face communication with employees and customers ensures better engagement. Video conferencing is essential to specific types of communication, like brainstorming, negotiations, and much more.</p> <p><strong>File Sharing</strong></p> <p>Sharing files instantaneously from a cloud storage service like Google Drive or Dropbox is a must if you want to work effectively with others. The most secure file-sharing communication solutions often include drag-and-drop support for a wide variety of file formats and previews before you commit to downloading. Many of the tools you’re thinking about should include a function that allows you to search for shared files or pin items to the top of a discussion on messenger, both of which are helpful productivity features.</p> <p><strong>VoIP or Softphone Interface</strong></p> <p>Softphone apps mimic traditional phone interfaces and may be used from a variety of devices so that clients won’t have to waste time dialing various extension numbers before getting through to the right person, regardless of where they happen to be physically located. With a softphone, employees who aren’t provided with a business cell phone have less reason to give up their personal numbers to customers. Because your softphone is administered through an app, you may customize settings such as call forwarding, call transfer, one-click dialing, and more on an individual, team, or enterprise level.</p> <p><strong>Integration With Business Tools</strong></p> <p>Switching between applications is inefficient if you are already an experienced communication and collaboration platform user. Choose a communication app that has robust integrations with your favorite applications, allowing you to get the most out of your current set of tools. Similarly, when emails and calendars are integrated, no one has to leave the conversation with a customer or a meeting to set up a follow-up or send a reminder.</p> </div> </div><div class="article-section"> <h3 id="benefits-of-enterprise-communication-software"><span class="cat-icon cat-icon--benefits"></span>Benefits of Enterprise Communication Software</h3> <div class="article-section__text"> <p>There is a direct correlation between a company’s growth and the increase in its need for dependability and efficiency. The day when switching telecom carriers meant the workplace had to be closed is over. As cloud telephony has developed, it has allowed businesses to have constant and reliable business communications. In addition to sophisticated workflows and communications features, an enterprise-grade service provider offers a lot more. It streamlines onboarding, allows for easy customization, and helps keep employees busy.</p> <ol> <li><strong>Effective collaboration</strong>. There is a close relationship between effective communication and productivity. However, silos between employees and across different parts of an organization are a common problem. When people stop talking to one another, communication breaks down. The teams find themselves in an unexpected rivalry. An enterprise communications system reinforces the ties of communication. Users may collaborate with their team by showing their screen and receiving help (and links) in the accompanying chat.</li> <li><strong>Better customer experiences</strong>. Nowadays, customers anticipate a pleasant interaction with your company each and every time they contact you. Sadly, it is not always the case. CRMs can’t be integrated with simple messaging platforms. Important information that might significantly enhance your ability to serve your customers may be missing. In order to fully use your contact center’s potential, you may need to integrate UCaaS with it. Why? As soon as a customer service representative logs into his or her account, one is able to see crucial statistics. This helps agents be ready for any incoming calls and even personal meetings.</li> <li><strong>Deep operations and business analytics</strong>. Having all of an organization’s communications in one central location makes it simpler to monitor call logs. It may also include information from other systems, such as customer relationship management databases or help desk ticketing systems. Data dashboards are intuitive and easy to use for both technically proficient and less experienced end users. These allow all stakeholders to view critical insights without the technical know-how.</li> <li><strong>Support remote and hybrid workforce</strong>. Most businesses now use some kind of remote staffing due to the pandemic. On the other hand, legacy telecommunications systems were not intended for usage outside business settings. Therefore, many businesses now provide a combination of in-office and remote work arrangements for their staff. The ability to work remotely is a huge benefit of a good business communications system. In addition to reducing stress on IT departments, this feature also facilitates more social interaction and, ultimately, greater output.</li> <li><strong>Reduce the burden of IT teams</strong>. Over the last several years, the role of the contemporary IT department has grown substantially. To add a new form of communication to your already heavy workload might be stressful. The goal of utilizing enterprise communication tools for businesses is to make IT administration less complicated. The fact that it is hosted in the cloud makes remote administration possible. There are no cumbersome Powershell scripts or commands to learn or expensive infrastructure to maintain.</li> </ol> </div> </div><div class="article-section"> <h3 id="latest-trends"><span class="cat-icon cat-icon--latest-trends"></span>Latest Trends</h3> <div class="article-section__text"> <p>It may be challenging to stay up with the latest developments in enterprise communication trends. Business communication has evolved along with the changing times. We have become more interconnected than ever before because of the proliferation of telephones, cellular phones, and the Internet. Where is corporate communication headed, and how can lagging organizations get back on track?</p> <p><strong>Remote and Hybrid Work is the New Norm</strong></p> <p>We’re entering a post-COVID-19 era, but telecommuting isn’t going away. Executives and managers in the business world have made up their minds that remote work and cooperation through virtual means will continue to be an integral element of the way their companies operate. Now that more and more businesses are relying on virtual work arrangements (whether entirely remote or a combination of the two), it is imperative that we figure out how to prevent communication breakdowns in this setting. Therefore, managers are increasingly relying on online tools that allow them to expedite processes and keep lines of communication open even when they are physically separated from their teams. This is where cloud communication solutions come in.</p> <p><strong>Unified Channel for All Communications and Engagements</strong></p> <p>Have you ever worked in an office where individuals use a variety of methods to get in touch with one another, including a company chat app, email, phone, text message, and so on? Employees’ time and effort are drained as they try to keep track of several messages and conversations at once. Unifying enterprise communications in a collection of predetermined apps is one of the growing trends in strategic communication. This eliminates the need to switch between three separate communications programs. Therefore, it is becoming more common to find a variety of forms of communication, such as instant messaging and phone conversations, all on the same platform.</p> </div> </div><div class="article-section"> <h3 id="potential-issues"><span class="cat-icon cat-icon--potential-issues"></span>Potential Issues</h3> <div class="article-section__text"> <p>Like any business tool, utilizing enterprise communications software comes with risks and potential issues. Knowing these before you commit to a specific solution allows you to vet various platforms and prepare in case they happen.</p> <p><strong>Vendor Security Issues</strong></p> <p>Not all providers have secure data centers with redundancies in place for both power and data. Some companies choose to decrease expenditures by shifting the financial risks associated with inferior data center quality onto their consumers. Not only might this place your company in violation of HIPAA, PCI, SOX, or other regulations in the event of an equipment failure or natural catastrophe, but it also poses a threat to business continuity. Sometimes, UCaaS providers aren’t really hosting anything themselves; rather, they’re just reselling services from another provider’s data center, which may or may not provide sufficient protection.</p> <p><strong>Problems With User Access Control</strong></p> <p>A vendor who can assist you in meeting the security standards of your organization’s information security policy and applicable regulations may be necessary. Rules may be required to ensure that only authorized users have access to communications tools, and these policies should take into account the user’s device, location, and credentials. With the correct security measures in place, your provider should be able to help you comply with regulations and decrease risks.</p> <p><strong>Poor Data and App Integrations</strong></p> <p>In order to improve data visibility and efficiency, many businesses are making the switch to corporate communications tools. But what if your company’s project management tool doesn’t play well with your vendor’s platform? You either have to compel your team to switch programs, invest in a pricey bespoke integration, or keep using incompatible software and hardware. Simply said, there is no simple option. Smoothly implementing your new communication system and ensuring the happiness of your consumers after you go live will depend on your understanding of how it will interface with your applications. Some of the best platform options already have connections set up with common business products like Google Drive, Salesforce, and many more.</p> </div> </div><div class="article-section"> <h3 id="the-role-of-enterprise-communication-software-in-remote-work"><span class="cat-icon cat-icon--benefits"></span>The Role of Enterprise Communication Software in Remote Work</h3> <div class="article-section__text"> <p>Working from home is becoming more and more common. Thanks to developments in communication and team collaboration software, businesses are now able to hire the most qualified candidates regardless of where they live. When there are problems with internal communication, productivity and employee engagement suffer. For this reason, it is crucial from a performance management perspective to make sure that regular, real-time communication between remote workers and managers is easy and uncomplicated.</p> <ol> <li><strong>Track goals and manage productivity</strong>. A regularly scheduled discussion with remote workers would do wonders for keeping tabs on both short-term and long-term objectives. Employees may update their superiors on the status of their tasks and discuss any obstacles they’re encountering. The worker may need to reevaluate and adjust their objectives. This flexibility may be achieved via regular conversations, allowing workers to move forward with a revised, more achievable goal as soon as possible.</li> <li><strong>Enhance employee engagement</strong>. Keeping the lines of communication open is a crucial step in establishing mutual trust between employees and superiors. It’s also important for getting and keeping employees invested in their work. When compared to annual reviews, monthly discussions about performance are less awkward and include less pressure. Staff members are more likely to see their supervisor as a coach rather than an intimidating authority figure when they have regularly scheduled conversations with their superiors. Regardless of how your office is set up, having access to enterprise communications software will make communication a breeze.</li> <li><strong>Seamless socialization among employees</strong>. For others, working remotely might seem isolating and challenging. Only some types of people can function normally with little or no daily physical contact. In order to maintain morale and foster teamwork among your employees, it’s a good idea to establish procedures that will guarantee each team member stays in contact with his or her co-workers and superiors. The availability of instant messaging, video conferencing, and other forms of modern-day workplace communication encourages and enables workers to make socializing a regular part of their workday.</li> </ol> </div> </div> </div> </div> <div class="clearfix"></div> </div> </div> <div class="category category--white order-5 content-visibility"> <div class="main-container"> <div class="category__content category__content--margin col col--75 col--sm"> <h3>List of Enterprise Communication Software Companies</h3> <div class="soft__list"> <div class="pull-right"> <p>Order by:</p> <div id="soft-dd" class="soft__list__dd" data-ajax="https://financesonline.com/wp-admin/admin-ajax.php" data-term="909" data-count="15" data-taxonomy="category_apps"> <span>Newest</span> <ul> <li data-sort="newest">Newest</li> <li data-sort="score">Score</li> <li data-sort="user-reviews">User Score</li> </ul> </div> <div class="clearfix"></div> </div> <div id="soft-table" class="soft__table"> <div class="soft__head"> <div class="col col--33 s-name"> Product name: </div> <div class="col col--20 s-cat"> Category: </div> <div class="col col--10 s-ss"> Smart Score: </div> <div class="col col--10 s-price"> Price: </div> <div class="col col--10 s-us"> User Satisf. </div> <div class="col col--16 s-ur"> User reviews: </div> <div class="clearfix"></div> </div> <div id="soft-table-products"> <div class="soft__row"> <a href="https://reviews.financesonline.com/p/zoho-webinar/" title="Zoho Webinar" class="col col--33 s-name"> <div class="soft__img"> <img width="93" height="48" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" class="lazyload" alt="Zoho Webinar reviews" sizes="(max-width: 93px) 100vw, 93px" data-srcset="https://s.financesonline.com/uploads/2024/07/zoho-webinar-small-thumbnail-1-93x48.png 93w, https://s.financesonline.com/uploads/2024/07/zoho-webinar-small-thumbnail-1.png 186w" /> </div> <p>Zoho Webinar</p> </a> <div class="col col--20 s-cat "> Enterprise Communication Software </div> <div class="col col--10 s-ss"> 8.8 </div> <div class="col col--10 s-price"> $8 </div> <div class="col col--10 s-us"> 97% </div> <div class="col col--16 s-ur"> <a href="https://reviews.financesonline.com/p/zoho-webinar/#user-review" title="User reviews" class="soft__revs"> <span class="soft__stars"> <span ></span> <span ></span> <span ></span> <span ></span> <span ></span> </span> <span>0 user reviews</span> </a> </div> <div class="clearfix"></div> </div> <div class="soft__row"> <a href="https://reviews.financesonline.com/p/brevo/" title="Brevo" class="col col--33 s-name"> <div class="soft__img"> <img width="93" height="48" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" class="lazyload" alt="Brevo reviews" sizes="(max-width: 93px) 100vw, 93px" data-srcset="https://s.financesonline.com/uploads/2023/11/Brevo-small-thumbnail-93x48.png 93w, https://s.financesonline.com/uploads/2023/11/Brevo-small-thumbnail.png 186w" /> </div> <p>Brevo</p> </a> <div class="col col--20 s-cat "> Enterprise Communication Software </div> <div class="col col--10 s-ss"> 9.3 </div> <div class="col col--10 s-price"> $25 </div> <div class="col col--10 s-us"> - </div> <div class="col col--16 s-ur"> <a href="https://reviews.financesonline.com/p/brevo/#user-review" title="User reviews" class="soft__revs"> <span class="soft__stars"> <span class="full"></span> <span class="full"></span> <span class="full"></span> <span class="full"></span> <span class="full"></span> </span> <span>14 user reviews</span> </a> </div> <div class="clearfix"></div> </div> <div class="soft__row"> <a href="https://reviews.financesonline.com/p/viindoo/" title="Viindoo" class="col col--33 s-name"> <div class="soft__img"> <img width="93" height="48" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" class="lazyload" alt="Viindoo reviews" sizes="(max-width: 93px) 100vw, 93px" data-srcset="https://s.financesonline.com/uploads/2023/04/Viindoo-logo-2-93x48.png 93w, https://s.financesonline.com/uploads/2023/04/Viindoo-logo-2.png 186w" /> </div> <p>Viindoo</p> </a> <div class="col col--20 s-cat "> Enterprise Communication Software </div> <div class="col col--10 s-ss"> 8.3 </div> <div class="col col--10 s-price"> $9 </div> <div class="col col--10 s-us"> 99% </div> <div class="col col--16 s-ur"> <a href="https://reviews.financesonline.com/p/viindoo/#user-review" title="User reviews" class="soft__revs"> <span class="soft__stars"> <span ></span> <span ></span> <span ></span> <span ></span> <span ></span> </span> <span>0 user reviews</span> </a> </div> <div class="clearfix"></div> </div> <div class="soft__row"> <a href="https://reviews.financesonline.com/p/ifax/" title="iFax" class="col col--33 s-name"> <div class="soft__img"> <img width="93" height="48" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" class="lazyload" alt="iFax reviews" sizes="(max-width: 93px) 100vw, 93px" data-srcset="https://s.financesonline.com/uploads/2022/08/iFax-small-thumbnail-1-93x48.png 93w, https://s.financesonline.com/uploads/2022/08/iFax-small-thumbnail-1.png 186w" /> </div> <p>iFax</p> </a> <div class="col col--20 s-cat "> Enterprise Communication Software </div> <div class="col col--10 s-ss"> 8.9 </div> <div class="col col--10 s-price"> $16.67 </div> <div class="col col--10 s-us"> 97% </div> <div class="col col--16 s-ur"> <a href="https://reviews.financesonline.com/p/ifax/#user-review" title="User reviews" class="soft__revs"> <span class="soft__stars"> <span ></span> <span ></span> <span ></span> <span ></span> <span ></span> </span> <span>0 user reviews</span> </a> </div> <div class="clearfix"></div> </div> <div class="soft__row"> <a href="https://reviews.financesonline.com/p/squaretalk/" title="Squaretalk" class="col col--33 s-name"> <div class="soft__img"> <img width="93" height="48" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" class="lazyload" alt="Squaretalk reviews" sizes="(max-width: 93px) 100vw, 93px" data-srcset="https://s.financesonline.com/uploads/2022/05/Squaretalk-small-thumbnail-1-93x48.png 93w, https://s.financesonline.com/uploads/2022/05/Squaretalk-small-thumbnail-1.png 186w" /> </div> <p>Squaretalk</p> </a> <div class="col col--20 s-cat "> Enterprise Communication Software </div> <div class="col col--10 s-ss"> 8.5 </div> <div class="col col--10 s-price"> $15 </div> <div class="col col--10 s-us"> 97% </div> <div class="col col--16 s-ur"> <a href="https://reviews.financesonline.com/p/squaretalk/#user-review" title="User reviews" class="soft__revs"> <span class="soft__stars"> <span class="full"></span> <span class="full"></span> <span class="full"></span> <span class="full"></span> <span class="full"></span> </span> <span>3 user reviews</span> </a> </div> <div class="clearfix"></div> </div> <div class="soft__row"> <a href="https://reviews.financesonline.com/p/mobile-text-alerts/" title="Mobile Text Alerts" class="col col--33 s-name"> <div class="soft__img"> <img width="93" height="48" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" class="lazyload" alt="Mobile Text Alerts reviews" sizes="(max-width: 93px) 100vw, 93px" data-srcset="https://s.financesonline.com/uploads/2021/01/mobile-text-alerts-icon-93x48.png 93w, https://s.financesonline.com/uploads/2021/01/mobile-text-alerts-icon.png 186w" /> </div> <p>Mobile Text Alerts</p> </a> <div class="col col--20 s-cat "> Enterprise Communication Software </div> <div class="col col--10 s-ss"> 8.6 </div> <div class="col col--10 s-price"> $24 </div> <div class="col col--10 s-us"> 94% </div> <div class="col col--16 s-ur"> <a href="https://reviews.financesonline.com/p/mobile-text-alerts/#user-review" title="User reviews" class="soft__revs"> <span class="soft__stars"> <span ></span> <span ></span> <span ></span> <span ></span> <span ></span> </span> <span>0 user reviews</span> </a> </div> <div class="clearfix"></div> </div> <div class="soft__row"> <a href="https://reviews.financesonline.com/p/messente/" title="Messente" class="col col--33 s-name"> <div class="soft__img"> <img width="93" height="48" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" class="lazyload" alt="Messente reviews" sizes="(max-width: 93px) 100vw, 93px" data-srcset="https://s.financesonline.com/uploads/2020/11/messente-small_thumbnail-93x48.png 93w, https://s.financesonline.com/uploads/2020/11/messente-small_thumbnail.png 186w" /> </div> <p>Messente</p> </a> <div class="col col--20 s-cat "> Enterprise Communication Software </div> <div class="col col--10 s-ss"> 8.8 </div> <div class="col col--10 s-price"> €0.016 </div> <div class="col col--10 s-us"> 94% </div> <div class="col col--16 s-ur"> <a href="https://reviews.financesonline.com/p/messente/#user-review" title="User reviews" class="soft__revs"> <span class="soft__stars"> <span ></span> <span ></span> <span ></span> <span ></span> <span ></span> </span> <span>0 user reviews</span> </a> </div> <div class="clearfix"></div> </div> <div class="soft__row"> <a href="https://reviews.financesonline.com/p/gotoconnect/" title="GoToConnect (formerly Jive)" class="col col--33 s-name"> <div class="soft__img"> <img width="93" height="48" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" class="lazyload" alt="GoToConnect (formerly Jive) reviews" sizes="(max-width: 93px) 100vw, 93px" data-srcset="https://s.financesonline.com/uploads/2020/05/GoToConnect-Logo-186x96px-93x48.png 93w, https://s.financesonline.com/uploads/2020/05/GoToConnect-Logo-186x96px.png 186w" /> </div> <p>GoToConnect (formerly Jive)</p> </a> <div class="col col--20 s-cat "> Enterprise Communication Software </div> <div class="col col--10 s-ss"> 8.8 </div> <div class="col col--10 s-price"> 19.95 </div> <div class="col col--10 s-us"> 96% </div> <div class="col col--16 s-ur"> <a href="https://reviews.financesonline.com/p/gotoconnect/#user-review" title="User reviews" class="soft__revs"> <span class="soft__stars"> <span class="full"></span> <span class="full"></span> <span class="full"></span> <span class="full"></span> <span class="full"></span> </span> <span>14 user reviews</span> </a> </div> <div class="clearfix"></div> </div> <div class="soft__row"> <a href="https://reviews.financesonline.com/p/glip/" title="Glip" class="col col--33 s-name"> <div class="soft__img"> <img width="93" height="48" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" class="lazyload" alt="Glip reviews" sizes="(max-width: 93px) 100vw, 93px" data-srcset="https://s.financesonline.com/uploads/2021/01/glip-logo-2-93x48.png 93w, https://s.financesonline.com/uploads/2021/01/glip-logo-2.png 186w" /> </div> <p>Glip</p> </a> <div class="col col--20 s-cat "> Enterprise Communication Software </div> <div class="col col--10 s-ss"> 9.0 </div> <div class="col col--10 s-price"> $11.99 </div> <div class="col col--10 s-us"> 92% </div> <div class="col col--16 s-ur"> <a href="https://reviews.financesonline.com/p/glip/#user-review" title="User reviews" class="soft__revs"> <span class="soft__stars"> <span class="full"></span> <span class="full"></span> <span class="full"></span> <span class="full"></span> <span class="full"></span> </span> <span>14 user reviews</span> </a> </div> <div class="clearfix"></div> </div> <div class="soft__row"> <a href="https://reviews.financesonline.com/p/speakap/" title="Speakap" class="col col--33 s-name"> <div class="soft__img"> <img width="93" height="48" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" class="lazyload" alt="Speakap reviews" sizes="(max-width: 93px) 100vw, 93px" data-srcset="https://s.financesonline.com/uploads/2019/11/Speakap-logo2-93x48.png 93w, https://s.financesonline.com/uploads/2019/11/Speakap-logo2.png 186w" /> </div> <p>Speakap</p> </a> <div class="col col--20 s-cat "> Enterprise Communication Software </div> <div class="col col--10 s-ss"> 8.8 </div> <div class="col col--10 s-price"> By quote </div> <div class="col col--10 s-us"> 96% </div> <div class="col col--16 s-ur"> <a href="https://reviews.financesonline.com/p/speakap/#user-review" title="User reviews" class="soft__revs"> <span class="soft__stars"> <span ></span> <span ></span> <span ></span> <span ></span> <span ></span> </span> <span>0 user reviews</span> </a> </div> <div class="clearfix"></div> </div> <div class="soft__row"> <a href="https://reviews.financesonline.com/p/flock/" title="Flock" class="col col--33 s-name"> <div class="soft__img"> <img width="93" height="48" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" class="lazyload" alt="Flock reviews" sizes="(max-width: 93px) 100vw, 93px" data-srcset="https://s.financesonline.com/uploads/2019/09/flock-logo2-93x48.png 93w, https://s.financesonline.com/uploads/2019/09/flock-logo2.png 186w" /> </div> <p>Flock</p> </a> <div class="col col--20 s-cat "> Enterprise Communication Software </div> <div class="col col--10 s-ss"> 9.1 </div> <div class="col col--10 s-price"> $4.50 </div> <div class="col col--10 s-us"> 97% </div> <div class="col col--16 s-ur"> <a href="https://reviews.financesonline.com/p/flock/#user-review" title="User reviews" class="soft__revs"> <span class="soft__stars"> <span class="full"></span> <span class="full"></span> <span class="full"></span> <span class="full"></span> <span ></span> </span> <span>13 user reviews</span> </a> </div> <div class="clearfix"></div> </div> <div class="soft__row"> <a href="https://reviews.financesonline.com/p/lifesize/" title="Lifesize" class="col col--33 s-name"> <div class="soft__img"> <img width="93" height="48" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" class="lazyload" alt="Lifesize reviews" sizes="(max-width: 93px) 100vw, 93px" data-srcset="https://s.financesonline.com/uploads/2019/08/Lifesize-logo2-93x48.png 93w, https://s.financesonline.com/uploads/2019/08/Lifesize-logo2.png 186w" /> </div> <p>Lifesize</p> </a> <div class="col col--20 s-cat "> Enterprise Communication Software </div> <div class="col col--10 s-ss"> 9.0 </div> <div class="col col--10 s-price"> $12.95 </div> <div class="col col--10 s-us"> 91% </div> <div class="col col--16 s-ur"> <a href="https://reviews.financesonline.com/p/lifesize/#user-review" title="User reviews" class="soft__revs"> <span class="soft__stars"> <span class="full"></span> <span class="full"></span> <span class="full"></span> <span class="full"></span> <span class="full"></span> </span> <span>10 user reviews</span> </a> </div> <div class="clearfix"></div> </div> <div class="soft__row"> <a href="https://reviews.financesonline.com/p/monday/" title="monday.com" class="col col--33 s-name"> <div class="soft__img"> <img width="93" height="48" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" class="lazyload" alt="monday.com reviews" sizes="(max-width: 93px) 100vw, 93px" data-srcset="https://s.financesonline.com/uploads/2018/01/monday1-93x48.png 93w, https://s.financesonline.com/uploads/2018/01/monday1.png 200w" /> </div> <p>monday.com</p> </a> <div class="col col--20 s-cat "> Enterprise Communication Software </div> <div class="col col--10 s-ss"> 9.8 </div> <div class="col col--10 s-price"> $8 </div> <div class="col col--10 s-us"> 99% </div> <div class="col col--16 s-ur"> <a href="https://reviews.financesonline.com/p/monday/#user-review" title="User reviews" class="soft__revs"> <span class="soft__stars"> <span class="full"></span> <span class="full"></span> <span class="full"></span> <span class="full"></span> <span ></span> </span> <span>26 user reviews</span> </a> </div> <div class="clearfix"></div> </div> <div class="soft__row"> <a href="https://reviews.financesonline.com/p/cisco-webex/" title="Cisco Webex" class="col col--33 s-name"> <div class="soft__img"> <img width="93" height="48" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" class="lazyload" alt="Cisco Webex reviews" sizes="(max-width: 93px) 100vw, 93px" data-srcset="https://s.financesonline.com/uploads/2021/07/webex-logo-thumbnail-93x48.png 93w, https://s.financesonline.com/uploads/2021/07/webex-logo-thumbnail.png 186w" /> </div> <p>Cisco Webex</p> </a> <div class="col col--20 s-cat "> Enterprise Communication Software </div> <div class="col col--10 s-ss"> 8.9 </div> <div class="col col--10 s-price"> $19 </div> <div class="col col--10 s-us"> 90% </div> <div class="col col--16 s-ur"> <a href="https://reviews.financesonline.com/p/cisco-webex/#user-review" title="User reviews" class="soft__revs"> <span class="soft__stars"> <span class="full"></span> <span class="full"></span> <span class="full"></span> <span class="full"></span> <span ></span> </span> <span>24 user reviews</span> </a> </div> <div class="clearfix"></div> </div> <div class="soft__row"> <a href="https://reviews.financesonline.com/p/zoom/" title="Zoom" class="col col--33 s-name"> <div class="soft__img"> <img width="93" height="48" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" class="lazyload" alt="Zoom reviews" sizes="(max-width: 93px) 100vw, 93px" data-srcset="https://s.financesonline.com/uploads/2017/07/zoom-logo1-93x48.png 93w, https://s.financesonline.com/uploads/2017/07/zoom-logo1.png 200w" /> </div> <p>Zoom</p> </a> <div class="col col--20 s-cat "> Enterprise Communication Software </div> <div class="col col--10 s-ss"> 8.9 </div> <div class="col col--10 s-price"> $14.99 </div> <div class="col col--10 s-us"> 99% </div> <div class="col col--16 s-ur"> <a href="https://reviews.financesonline.com/p/zoom/#user-review" title="User reviews" class="soft__revs"> <span class="soft__stars"> <span class="full"></span> <span class="full"></span> <span class="full"></span> <span class="full"></span> <span class="full"></span> </span> <span>13 user reviews</span> </a> </div> <div class="clearfix"></div> </div> </div> </div> </div> <div id="pagination" class="fot-pagination"><div class="fot-pagination__inner"><span class="mini-hide">Page 1 of 3</span><span class="fot-pagination__item fot-pagination__item--disabled">1</span><a class="fot-pagination__item" href="?page=2">2</a><a class="fot-pagination__item" href="?page=3">3</a><a class="fot-pagination__item fot-pagination__item--last" href="?page=3">Last »</a><div class="clearfix"></div></div></div> <h3>Things to consider when you invest in a SaaS</h3> <p>The first and most important thing is to make certain the system is appropriate for your firm’s needs. Do not worry about the delivery method and pricing model and concentrate on getting the appropriate solution. Second, you should invest some time to do proper research on the background of the vendor and the features of the product. Otherwise, you may end up paying a high cost if the software proves to be a bad fit.</p> <p>Another important point is you should always browse the contract and understand the terms and conditions. SaaS contracts are known for clever phrasing, so be sure you know what you are getting into. Do not get chumped into an evergreen contract. Be clear about the renewal terms as well as the notice time needed to cancel the renewal.</p> <p>You will be surprised to learn the gains you can obtain by negotiating intelligently. SaaS software is a competitive market and providers will be willing to give you a price reduction to earn your business and continue it. Make use of this opportunity to save some money.<br /> Realize that the teaser rate is presented only for a short period. Learn about the total fee you need to pay after the initial discount ends. Also, estimate the long-term cost to know what you are getting into.</p> <div class="fot-faq"> <h3><span class="icon icon--faq"></span>Frequently asked questions about Enterprise Communication Software</h3> <div class="fot-faq__item"> <a href="#">What is the best enterprise communication software? <span class="icon icon--arrow-down"></span></a> <div class="fot-faq__answer" id="faq-q1"> <p>The best enterprise communication software is <a href="https://reviews.financesonline.com/p/ringcentral/">RingCentral</a>. The cloud-based phone system, which has won several awards, simplifies the process of implementing a unified communication platform. Because the service exists entirely in the cloud, you do not need to bother setting it up or maintaining it.</p> <p>The system is a one-stop shop for any and all communication needs. In one convenient package, you may make phone calls, send messages, watch videos, and participate in group video conferences. With RingCentral, your staff can chat, share files, and organize online meetings with ease.</p> <p>Additionally, small and large businesses may simply implement omnichannel customer care. Proactively engaging with customers is one way to strengthen relationships with them. Moreover, your customers may contact you through any available digital channel.</p> </div> </div> <div class="fot-faq__item"> <a href="#">What are the benefits of enterprise communication software? <span class="icon icon--arrow-down"></span></a> <div class="fot-faq__answer" id="faq-q2"> <p>Your company would collapse without your enterprise communication software. It guarantees that everyone in the company is on the same page and that different functions are coordinated properly. Some of the advantages it offers are as follows:</p> <ul> <li><strong>Better Collaboration</strong>: Employees can easily contact managers and coworkers whenever they need to. Together, they can tackle any challenge or carry out any strategy.</li> <li><strong>Improved Productivity</strong>: Increased output is one of the benefits of fostering greater communication and working together. When working as a team, members can combine their resources and expertise to get more done in less time.</li> <li><strong>Visibility Across Teams</strong>: Managers can evaluate workers’ performance in real-time. It’s also simple to get in touch with team members who are in charge of important projects.</li> <li><strong>Reduced Mistakes</strong>: Since everyone is on the same page, misunderstandings and difficulties are reduced. Additionally, problems can be fixed rapidly by direct interaction with appropriate shareholders and decision-making.</li> </ul> </div> </div> <div class="fot-faq__item"> <a href="#">What are the features of enterprise communication software? <span class="icon icon--arrow-down"></span></a> <div class="fot-faq__answer" id="faq-q3"> <p>The majority of today’s enterprise communication tools provide sophisticated functionalities. This enables businesses to centralize a wide range of channels of communication and related features, such as:</p> <ul> <li><strong>VOiP and chat. </strong>Many enterprise-grade communications software provide features that allow users to make and receive calls and send messages. Call recordings and messages can also be archived for easier documentation.</li> <li><strong>Screen-sharing. </strong>Enterprise communications systems strengthen collaboration through features like screen-sharing. Users can cooperate, help each other, and have more effective meetings by sharing their screens.</li> <li><strong>Video and audio conferencing.</strong> These platforms also make it easier to hold virtual meetings, no matter where team members are located.</li> <li><strong>Centralized communication hub</strong>. With enterprise communication software, companies can design better engagement campaigns and communication workflows as all features are within the platform. It is also easier to gather feedback and analyze insights in one place.</li> </ul> </div> </div> <div class="fot-faq__item"> <a href="#">What is the easiest enterprise communication software to use? <span class="icon icon--arrow-down"></span></a> <div class="fot-faq__answer" id="faq-q4"> <p>Modern communication software’s user interface is crucial. Users shouldn’t need extensive onboarding and training to use the platform. Listed below are some of the easiest enterprise communication applications to use:</p> <ul> <li><a href="https://reviews.financesonline.com/p/monday/"><strong>monday.com</strong></a> – The low-code platform is easy to use with its intuitive interface. Once apps and workflows are designed, most steps are automated, eliminating errors and saving time.</li> <li><a href="https://reviews.financesonline.com/p/wrike/"><strong>Wrike</strong></a> – Its clean interface makes it easy for users to get started without the extensive onboarding process. It uses familiar design elements, making it straightforward to use whether you are on a desktop computer or mobile application.</li> <li><a href="https://reviews.financesonline.com/p/glip/"><strong>Glip</strong></a> – The tool is as simple as it can get. All controls are readily available with just a click or two. That means users won’t get lost in the middle of their video call.</li> </ul> </div> </div> <div class="fot-faq__item"> <a href="#">What is a good free enterprise communication software? <span class="icon icon--arrow-down"></span></a> <div class="fot-faq__answer" id="faq-q5"> <p>Enterprise communications software is expensive, so testing them out is essential. Fortunately, there are platforms that are free of charge or with a free trial, such as:</p> <ul> <li><a href="https://reviews.financesonline.com/p/ifax/"><strong>iFax</strong></a> – It comes with a free plan which provides five pages per month along with mobile apps, HIPAA compliance, and fax-to-text OCR conversions. While very limited, it is more than enough to test out the features or for as-needed situations.</li> <li><a href="https://reviews.financesonline.com/p/zoho-meeting/"><strong>Zoho Meeting</strong></a> – The platform includes generous benefits with 100 meeting participants and 100 webinar attendees with up to 60 minutes of use. It includes all the essential tools like meeting chats, reactions, and notes.</li> <li><a href="https://reviews.financesonline.com/p/flock/"><strong>Flock</strong></a> – Their Starter plan is perfect for teams with up to 20 members. They offer unlimited one-to-one and group messages, up to 10,000 searchable messages, ten public channels, and much more without any charge.</li> </ul> </div> </div> </div> <script type="application/ld+json">{ "@context": "https://schema.org", "@type": "FAQPage", "mainEntity": [ { "@type": "Question", "name": "What is the best enterprise communication software?", "acceptedAnswer": { "@type": "Answer", "@id": "#faq-q1", "text": "<p>The best enterprise communication software is <a href=\"https://reviews.financesonline.com/p/ringcentral/\">RingCentral</a>. The cloud-based phone system, which has won several awards, simplifies the process of implementing a unified communication platform. Because the service exists entirely in the cloud, you do not need to bother setting it up or maintaining it.</p>\n<p>The system is a one-stop shop for any and all communication needs. In one convenient package, you may make phone calls, send messages, watch videos, and participate in group video conferences. With RingCentral, your staff can chat, share files, and organize online meetings with ease.</p>\n<p>Additionally, small and large businesses may simply implement omnichannel customer care. Proactively engaging with customers is one way to strengthen relationships with them. Moreover, your customers may contact you through any available digital channel.</p>\n" } }, { "@type": "Question", "name": "What are the benefits of enterprise communication software?", "acceptedAnswer": { "@type": "Answer", "@id": "#faq-q2", "text": "<p>Your company would collapse without your enterprise communication software. It guarantees that everyone in the company is on the same page and that different functions are coordinated properly. Some of the advantages it offers are as follows:</p>\n<ul>\n<li><strong>Better Collaboration</strong>: Employees can easily contact managers and coworkers whenever they need to. Together, they can tackle any challenge or carry out any strategy.</li>\n<li><strong>Improved Productivity</strong>: Increased output is one of the benefits of fostering greater communication and working together. When working as a team, members can combine their resources and expertise to get more done in less time.</li>\n<li><strong>Visibility Across Teams</strong>: Managers can evaluate workers’ performance in real-time. It’s also simple to get in touch with team members who are in charge of important projects.</li>\n<li><strong>Reduced Mistakes</strong>: Since everyone is on the same page, misunderstandings and difficulties are reduced. Additionally, problems can be fixed rapidly by direct interaction with appropriate shareholders and decision-making.</li>\n</ul>\n" } }, { "@type": "Question", "name": "What are the features of enterprise communication software?", "acceptedAnswer": { "@type": "Answer", "@id": "#faq-q3", "text": "<p>The majority of today’s enterprise communication tools provide sophisticated functionalities. This enables businesses to centralize a wide range of channels of communication and related features, such as:</p>\n<ul>\n<li><strong>VOiP and chat.\u00a0</strong>Many enterprise-grade communications software provide features that allow users to make and receive calls and send messages. Call recordings and messages can also be archived for easier documentation.</li>\n<li><strong>Screen-sharing. </strong>Enterprise communications systems strengthen collaboration through features like screen-sharing. Users can cooperate, help each other, and have more effective meetings by sharing their screens.</li>\n<li><strong>Video and audio conferencing.</strong> These platforms also make it easier to hold virtual meetings, no matter where team members are located.</li>\n<li><strong>Centralized communication hub</strong>. With enterprise communication software, companies can design better engagement campaigns and communication workflows as all features are within the platform. It is also easier to gather feedback and analyze insights in one place.</li>\n</ul>\n" } }, { "@type": "Question", "name": "What is the easiest enterprise communication software to use?", "acceptedAnswer": { "@type": "Answer", "@id": "#faq-q4", "text": "<p>Modern communication software’s user interface is crucial. Users shouldn’t need extensive onboarding and training to use the platform. Listed below are some of the easiest enterprise communication applications to use:</p>\n<ul>\n<li><a href=\"https://reviews.financesonline.com/p/monday/\"><strong>monday.com</strong></a> – The low-code platform is easy to use with its intuitive interface. Once apps and workflows are designed, most steps are automated, eliminating errors and saving time.</li>\n<li><a href=\"https://reviews.financesonline.com/p/wrike/\"><strong>Wrike</strong></a> – Its clean interface makes it easy for users to get started without the extensive onboarding process. It uses familiar design elements, making it straightforward to use whether you are on a desktop computer or mobile application.</li>\n<li><a href=\"https://reviews.financesonline.com/p/glip/\"><strong>Glip</strong></a> – The tool is as simple as it can get. All controls are readily available with just a click or two. That means users won’t get lost in the middle of their video call.</li>\n</ul>\n" } }, { "@type": "Question", "name": "What is a good free enterprise communication software?", "acceptedAnswer": { "@type": "Answer", "@id": "#faq-q5", "text": "<p>Enterprise communications software is expensive, so testing them out is essential. Fortunately, there are platforms that are free of charge or with a free trial, such as:</p>\n<ul>\n<li><a href=\"https://reviews.financesonline.com/p/ifax/\"><strong>iFax</strong></a> – It comes with a free plan which provides five pages per month along with mobile apps, HIPAA compliance, and fax-to-text OCR conversions. While very limited, it is more than enough to test out the features or for as-needed situations.</li>\n<li><a href=\"https://reviews.financesonline.com/p/zoho-meeting/\"><strong>Zoho Meeting</strong></a> – The platform includes generous benefits with 100 meeting participants and 100 webinar attendees with up to 60 minutes of use. It includes all the essential tools like meeting chats, reactions, and notes.</li>\n<li><a href=\"https://reviews.financesonline.com/p/flock/\"><strong>Flock</strong></a> – Their Starter plan is perfect for teams with up to 20 members. They offer unlimited one-to-one and group messages, up to 10,000 searchable messages, ten public channels, and much more without any charge.</li>\n</ul>\n" } } ] }</script> </div> <div class="clearfix"></div> <p class="updated">Updated <time datetime="2024-11-11T16:01:31+00:00" title="2024-11-11T16:01:31+00:00">November 11, 2024</time></p> </div> </div> </div> </div> </div> </div>  <div id="why-fo-free" class="fot-modal why-fo-free-modal"> <div class="fot-modal__close"><span></span><span></span></div> <h3> <img width="30" height="30" class="why_fo_free_modal_img" alt="Why is FinancesOnline free?" srcset="https://financesonline.com/media/themes/fot/dist/img/information.png 1x,https://financesonline.com/media/themes/fot/dist/img/information@2x.png 2x" src="https://financesonline.com/media/themes/fot/dist/img/information.png"> Why is FinancesOnline free? </h3> <p>FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. 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