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class="as-banner-content"> </div> </div> </section><div class="as-page-title "> <div class="row justify-content-center"> <div class="column large-11 medium-11 small-12"> <h1 class="as-page-title__heading typography-headline-elevated">Apple Support</h1></div> </div> </div> <div class="as-imagegrid-wrapper row as-imagegrid--4up as-imagegrid--base"> <div class='as-imagegrid-item column large-3 medium-3 small-6' > <a data-analytics-event="link.component_click" data-analytics-link-component_type="Image Grid" data-analytics-link-component_name="iPhone" data-analytics-link-url="/de-li/iphone" href="/de-li/iphone"><div class="as-imagegrid-img "> <img src="/content/dam/edam/applecare/images/en_US/psp/psp_navicons/image-grid-iphone-tn_2x.png" alt="" width="34" class="" height="68"></div> <span aria-label="Support für das iPhone">iPhone</span></a></div> <div class='as-imagegrid-item column large-3 medium-3 small-6' > <a data-analytics-event="link.component_click" data-analytics-link-component_type="Image Grid" data-analytics-link-component_name="Mac" data-analytics-link-url="/en-euro/mac" href="/en-euro/mac"><div class="as-imagegrid-img "> <img src="/content/dam/edam/applecare/images/en_US/psp/psp_navicons/image-grid-mac-tn_2x.png" alt="" width="110" class="" height="66"></div> <span aria-label="Support für den Mac">Mac</span></a></div> <div class='as-imagegrid-item column large-3 medium-3 small-6' > <a data-analytics-event="link.component_click" data-analytics-link-component_type="Image Grid" data-analytics-link-component_name="iPad" data-analytics-link-url="/en-euro/ipad" href="/en-euro/ipad"><div class="as-imagegrid-img "> <img src="/content/dam/edam/applecare/images/en_US/psp/psp_navicons/image-grid-ipad-tn_2x.png" alt="" width="68" class="" height="48"></div> <span aria-label="Support für das iPad">iPad</span></a></div> <div class='as-imagegrid-item column large-3 medium-3 small-6' > <a data-analytics-event="link.component_click" data-analytics-link-component_type="Image Grid" data-analytics-link-component_name="Music" data-analytics-link-url="/en-euro/music" href="/en-euro/music"><div class="as-imagegrid-img "> <img src="/content/dam/edam/applecare/images/en_US/psp_navicons/image-grid-music_2x.png" alt="" width="68" class="" height="68"></div> <span aria-label="Support für Music">Music</span></a></div> </div> <div class="grid as-tile-wrapper as-tile--3up as-tile--topics as-fluid "> <div class="grid-item large-span-4 medium-span-6 small-span-12"> <a class="as-tile as-tile-rounded as-tile-gray as-tile-shadow " data-analytics-event="link.component_click" data-analytics-link-component_type="tile" data-analytics-link-component_name="Forgot Apple&nbsp;Account password" data-analytics-link-url="/de-li/HT201487" href="/de-li/HT201487"><div aria-label="Apple Account-Passwort vergessen" class="as-tile-content as-center"> <img src="/content/dam/edam/applecare/images/en_US/psp_navicons/tile-topic-password_2x.svg" alt="" class="as-tile-image-chiklet"><p>Apple Account-Passwort vergessen</p></div></a></div> <div class="grid-item large-span-4 medium-span-6 small-span-12"> <a class="as-tile as-tile-rounded as-tile-gray as-tile-shadow " data-analytics-event="link.component_click" data-analytics-link-component_type="tile" data-analytics-link-component_name="Apple Repair" data-analytics-link-url="/de-li/repair" href="/de-li/repair"><div aria-label="Reparatur von Apple" class="as-tile-content as-center"> <img src="/content/dam/edam/applecare/images/en_US/psp_navicons/tile-topic-repair_2x.svg" alt="" class="as-tile-image-chiklet"><p>Reparatur von Apple</p></div></a></div> <div class="grid-item large-span-4 medium-span-6 small-span-12"> <a class="as-tile as-tile-rounded as-tile-gray as-tile-shadow " data-analytics-event="link.component_click" data-analytics-link-component_type="tile" data-analytics-link-component_name="Billing and subscriptions" data-analytics-link-url="/de-li/billing" href="/de-li/billing"><div aria-label="Abrechnung und Abonnements" class="as-tile-content as-center"> <img src="/content/dam/edam/applecare/images/en_US/psp_navicons/tile-topic-billing_2x.svg" alt="" class="as-tile-image-chiklet"><p>Abrechnung und Abonnements</p></div></a></div> </div> <section class="as-search" data-analytics-region="suggested search" role="section"> <div class="as-search-heading"> <div class="row justify-content-center"> <div class="column large-11 medium-11 small-12"> <h2 class="as-heading typography-headline-reduced">Nach weiteren Themen suchen</h2></div> </div> </div> <div class="as-search-content"> <div class="row justify-content-center"> <div class="column large-12 medium-12"> <form action="https://support.apple.com/kb/index" method="get" id="as-search-form" class="as-search-form" data-suggestions-endpoint="https://www.apple.com/search-services/suggestions/" data-quick-links-heading='Alles auf einen Klick' data-suggested-results-heading='Suchvorschläge' onsubmit="return false;"> <div class="form-textbox form-textbox-with-lefticon form-textbox-with-righticon" id="as-search-text-box"> <input type="hidden" name="page" value="search"> <input type="hidden" name="type" value="organic"> <input type="hidden" name="src" id="src" value="support_searchbox_psp"> <input type="hidden" name="locale" id="as-search-locale" value="de_LI"> <label for="as-search-input" class="a11y"> Support durchsuchen</label> <input aria-owns="as-search-suggestions" aria-describedby="instructions" aria-activedescendant="noSuggestions" aria-haspopup="listbox" role="textbox" aria-autocomplete="list" autocomplete="off" class="as-search-form-input form-textbox-input" id="as-search-input" name="q" autocapitalize="none" spellcheck="false" type="text" value="" required> <span id="instructions" aria-hidden="true" class="hide">Gibt Text ein, um eine Auswahlliste anzuzeigen.</span> <span class="form-textbox-label" id="search-text-labke" aria-hidden="true">Support durchsuchen</span> <button class="as-search-form-submit form-icons form-icons-search15" type="submit" aria-label="Submit"> </button> <button id="as-search-close" class="as-search-form-reset form-textbox-righticon form-icons-focusable" type="reset"> <span class="form-icons form-icons-reset" id="as-search-close-icon" aria-hidden="true"></span> <span class="a11y">Suche löschen</span> </button> </div> </form> </div> </div> <div class="row justify-content-center"> <div class="column large-12 medium-12"> <div class="as-search-suggestions" id="as-search-suggestions-wrapper"> <span role="status" class="a11y" aria-live="polite"></span> <section class="as-search-results-section as-search-results-section-quicklinks"> <!-- handlebar template goes here--> </section> <section class="as-search-results-section-divider-space"> <!-- handlebar template goes here--> </section> <section class=" as-search-results-section as-search-results-section-suggestions"> <!-- handlebar template goes here--> </section> <section 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Tritt zum Beispiel per Telefon, Chat oder E-Mail mit uns in Kontakt.</p></div><ul class="links-stacked" role="presentation"> <li> <a class="button typography-body button-neutral" data-analytics-event="link.component_click" data-analytics-link-component_type="tile" data-analytics-link-component_name="Start now" data-analytics-link-url="https://getsupport.apple.com/?caller=home&PRKEYS=" href="https://getsupport.apple.com/?caller=home&PRKEYS=" rel="nofollow"><span class="icon-copy" aria-label="Jetzt beginnen">Jetzt beginnen</span></a></li> </ul> </div> <picture class="as-tile-image justify-content-center"> <source srcset="/content/dam/edam/applecare/images/en_US/psp_content/tile-split-getsupport.image.small_2x.png" media="(max-width: 734px)" /> <img src="/content/dam/edam/applecare/images/en_US/psp_content/tile-split-getsupport.image.large_2x.png" alt="" width="1440" style="--width-large: 1440px; --width-small: 734px" class="" height="300"></picture> </div> </div> </div> <div class="grid as-tile-wrapper as-tile--1up as-fluid"> <div class="grid-item large-span-12 medium-span-12 small-span-12"> <div class="as-tile as-tile-rounded "> <div class="as-tile-content as-center "> <h2 class="typography-headline-reduced">Mein Support</h2><div class="as-richtext"><p>Lies Informationen zur Garantie, überprüfe deinen Abdeckungsstatus, oder suche eine vorhandene Reparatur.</p></div><ul class="links-stacked" role="presentation"> <li> <a class="icon-wrapper typography-body " data-analytics-event="link.component_click" data-analytics-link-component_type="tile" data-analytics-link-component_name="Sign in with your Apple&nbsp;Account" data-analytics-link-url="https://mysupport.apple.com/?selectedLocale=de_LI" href="https://mysupport.apple.com/?selectedLocale=de_LI" rel="nofollow"><span class="icon-copy" aria-label="Melde dich mit deinem Apple Account an">Melde dich mit deinem Apple Account an</span><span class='icon icon-after icon-chevronright' aria-hidden='true'></span></a></li> </ul> </div> <picture class="as-tile-image justify-content-center"> </picture> </div> </div> </div> <div class="grid as-tile-wrapper as-tile--1up as-fluid"> <div class="grid-item large-span-12 medium-span-12 small-span-12"> <div class="as-tile as-tile-rounded "> <div class="as-tile-content as-center "> <h2 class="typography-label">Für Langlebigkeit entwickeln</h2><div class="as-richtext"><p>Wir bei Apple arbeiten stets daran, unseren Kund:innen das bestmögliche Erlebnis zu bieten. Aus diesem Grund entwickeln wir Produkte, die lange halten. Für Langlebigkeit zu entwickeln ist eine unternehmensweite Aufgabe, die unsere Entscheidungen schon lange vor dem ersten Prototyp beeinflusst und von Daten zur bisherigen Kundennutzung sowie Vorhersagen zur künftigen Nutzung geleitet wird. Es erfordert ein ausgewogenes Verhältnis zwischen Haltbarkeit und Reparierbarkeit, ohne Kompromisse bei Sicherheit und Datenschutz einzugehen.</p> <p>Erfahre mehr über den Ansatz von Apple, langlebige Produkte zu entwickeln und Kund:innen Möglichkeiten für sichere und zuverlässige Reparaturen zu geben. <a href="/content/dam/edam/applecare/images/de_LI/otherassets/programs/Longevity_by_Design.pdf">Anzeigen (PDF)</a></p></div></div> <picture class="as-tile-image justify-content-center"> </picture> </div> </div> </div> <div class="grid as-tile-wrapper as-tile--1up as-fluid"> <div class="grid-item large-span-12 medium-span-12 small-span-12"> <div class="as-tile as-tile-rounded "> <div class="as-tile-content as-left "> <h2 class="typography-label">Vorsicht vor gefälschten Teilen</h2><div class="as-richtext"><p>Manche gefälschten Netzteile und Batterien sowie Netzteile und Batterien von Drittanbietern sind nicht korrekt konzipiert und können Sicherheitsrisiken bergen. Um sicherzustellen, dass du beim Austausch einer Batterie eine Apple-Originalbatterie erhältst, empfehlen wir dir, diesen Austausch bei einem <a href="https://locate.apple.com/li/de/" class="analytics-exitlink">autorisierten Apple&nbsp;Service&nbsp;Provider</a> durchführen zu lassen. Wenn du ein Ersatznetzteil zum Laden deines Apple-Geräts benötigst, empfehlen wir dir, ein Apple-Netzteil zu erwerben.</p> <p>Darüber hinaus weisen nicht von Apple stammende Ersatzdisplays unter Umständen eine geringere optische Qualität auf und funktionieren möglicherweise nicht einwandfrei. Displayreparaturen an Apple-Geräten werden von kompetenten, zertifizierten Experten durchgeführt, die ausschließlich Apple-Originalteile verwenden.</p></div></div> <picture class="as-tile-image justify-content-center"> </picture> </div> </div> </div> </div> </div> </section><section class="as-container-column as-columns--1up "> <div class="column-item"> <div class="as-banner-row"> <div class="as-simple-list-wrapper as-left"> <div class="row justify-content-start"> <div class="column "> <h2 class="typography-label as-simple-list-title">Apple Service-Programme</h2><ul class="links-stacked"> <li> <a data-analytics-event="link.component_click" data-analytics-link-component_type="Simple List" data-analytics-link-component_name="iPhone 12 and iPhone 12 Pro Service Program for No Sound Issues" data-analytics-link-url="/de-li/iphone-12-and-iphone-12-pro-service-program-for-no-sound-issues" href="/de-li/iphone-12-and-iphone-12-pro-service-program-for-no-sound-issues"><span 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