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Braintree Payments Review: How Good Is It in 2024?
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fill-rule="evenodd"/><path d="m1.999993,185.176849c337.267,-6.615 1995.381,116 2136.218,116c-323.475,-253.837 -257.915,-273.348 -362.34,-277.147c-56.854,-2.068 -116.752,19.045 -164.684,33.229c-8.579,2.539 -85.618,67.581 -193.782,68.398c-67.537,0.51 -93.545,-81.653 -171.175,-81.653c-47.013,0 -54.929,27.542 -145.963,25.171c-91.034,-2.372 -202.343,-58.213 -225.396,-61.825c-58.34,-9.144 -112.543,-11.638 -171.31,3.584c-180.375,46.721 -219.907,114.723 -342.675,114.723c-122.769,0 -238.125,-114.723 -360.893,-114.723l0,374.243z" fill-opacity="0.2" fill-rule="evenodd"/></svg></div> <div class="head-inner"> <div class="vendor-container"> <div class="header-column"> <div class="logotitle fdfggs"> <a href="https://www.websiteplanet.com/goto.php?id=3298007&lang=en&deep_id=0&deep_name=&btn_name=vendorLogo_3298007_vendor_3298007_3&post_id=3298007&pageview_id=0&direct_link=&type=vendor&=0" onclick="trackClickout('event', 'clickout', 'Vendor Top Logo', 'braintree-payments', this, true );" rel="sponsored noopener noreferrer" target="_blank" class="vendor-logo clickoutLink" id="logo-desktop"> <picture> <source srcset="https://dt2sdf0db8zob.cloudfront.net/wp-content/uploads/2024/04/braintreelogo.png" type="image/webp"> <source srcset="https://dt2sdf0db8zob.cloudfront.net/wp-content/uploads/2024/04/braintreelogo.png" type="image/png"> <img src="https://dt2sdf0db8zob.cloudfront.net/wp-content/uploads/2024/04/braintreelogo.png" alt="braintreelogo" width="95" height="95"> </picture> </a> <div class="new-vendor-title mob17"> <!-- <span class="new-vendor-title-row1"></span> --> <h1>Braintree Payments Review: How Good Is It in 2024?</h1> <!-- <span class="new-vendor-title-row2 "></span> --> </div> </div> </div> <div class="header-column"> <div class="header-author empty-Reviewed"> <a href="https://www.websiteplanet.com/author/kamso-oguejiofor/" target="_blank" class="header-author-data"> <span class="header-author-img"> <picture> <source srcset="https://dt2sdf0db8zob.cloudfront.net/wp-content/uploads/2023/12/Kamso_Oguejiofor-150x150.webp" type="image/webp"> <source srcset="https://dt2sdf0db8zob.cloudfront.net/wp-content/uploads/2023/12/Kamso_Oguejiofor-150x150.png" type="image/png"> <img src="https://dt2sdf0db8zob.cloudfront.net/wp-content/uploads/2023/12/Kamso_Oguejiofor-150x150.webp" alt="Kamso Oguejiofor" width="80" height="80" loading="lazy"> </picture> </span> <span class="header-author-about"> <span class="header-author-name-header">Written by: </span> <span class="header-author-name">Kamso Oguejiofor</span> <span class="header-author-job"></span> </span> </a> <div class="header-author-text"> <span class="header-author-quotes"><svg xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" viewBox="0 0 512 512" aria-label="quotes" role="img"><path d="M389.043 444.574c-70.957 0-121.957-57.652-121.957-144.13 0-126.4 95.348-215.087 230.6-232.826C511 65.4 515.435 83.14 504.348 89.8c-53.217 22.174-79.826 53.217-82.043 82.043-2.217 22.174 8.87 39.913 24.4 44.348C484.4 225.052 511 273.834 511 322.617c0 66.522-55.435 121.957-121.957 121.957zm-266.086 0C52 444.574 1 386.92 1 300.443 1 174.052 96.348 85.356 231.6 67.617c13.304-2.217 17.74 15.522 6.652 22.174-53.217 22.174-79.826 53.217-82.043 82.043-2.217 22.174 8.87 39.913 24.4 44.348 37.696 8.87 64.304 57.652 64.304 106.435 0 66.522-55.435 121.957-121.957 121.957z"/></svg></span><p><strong>Braintree Payments is a payment solution that offers credit card processing and payment gateway services to online businesses.</strong> It offers multiple e-commerce integrations, supports over 130 currencies, and accepts several payment methods. However, it has a poor track record, and its fees add up quickly. Our top payment processor, Leaders Merchant Services, is <a href="https://www.websiteplanet.com/goto.php?id=2631449&lang=en&deep_id=0&deep_name=&btn_name=VendorExternalUrl_2631449_vendor_3298007_989548&post_id=3298007&pageview_id=0&direct_link=&type=vendor&positioninlist=1&=0" rel="sponsored noopener noreferrer" data-id="2631449" class="clickoutLink boldLink shortC" target="_blank" onclick="trackClickout('event', 'clickout', 'VendorExternalUrl_2631449_vendor_3298007_989548', 'leaders-merchant-services', this, true );">a more cost-effective and reputable option<span style="display: none;">1</span></a>.</p> </div> <time class="header-author-time"> <i class="clockpost"><svg xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" viewBox="0 0 512 512" aria-label="time" role="img"><path d="M256 8C119 8 8 119 8 256s111 248 248 248 248-111 248-248S393 8 256 8zm0 448c-110.5 0-200-89.5-200-200S145.5 56 256 56s200 89.5 200 200-89.5 200-200 200zm61.8-104.4l-84.9-61.7c-3.1-2.3-4.9-5.9-4.9-9.7V116c0-6.6 5.4-12 12-12h32c6.6 0 12 5.4 12 12v141.7l66.8 48.6c5.4 3.9 6.5 11.4 2.6 16.8L334.6 349c-3.9 5.3-11.4 6.5-16.8 2.6z"/></svg></i> November 13, 2024 </time> </div> </div><!--header-column--> <div class="header-column"> <div class="header-card"><div class="header-card-content Credit-Card-Processing" id="header-carousel"> <div class="header-card-data one-head-column "> <a href="https://www.websiteplanet.com/goto.php?id=3298007&lang=en&deep_id=0&deep_name=&btn_name=vendor_logo&post_id=3298007&pageview_id=0&direct_link=&type=vendor&=0" target="_blank" onclick="trackClickout('event', 'clickout', 'Vendor Top Logo', 'braintree-payments', this, true );" rel="sponsored noopener noreferrer" class="clickoutLink vendor-logo" id="logo-carousel"> <picture> <source srcset="https://dt2sdf0db8zob.cloudfront.net/wp-content/uploads/2024/04/braintreelogo.png" type="image/webp"> <source srcset="https://dt2sdf0db8zob.cloudfront.net/wp-content/uploads/2024/04/braintreelogo.png" type="image/png"> <img src="https://dt2sdf0db8zob.cloudfront.net/wp-content/uploads/2024/04/braintreelogo.png" alt="braintreelogo" width="95" height="95" loading="lazy"> </picture> </a> <div class="header-card-rating"> 3.2</div> <div class="header-card-stars rating"><span class="wsp-star-block star-rating-60 vendor-big wsp-star-block-yellow"></span> </div> <span class="header-card-ranking">Ranked 27 from 29 Credit Card Processing </span> </div> <div class="header-card-column pricing one-head-column"><div class="table-pricing"><div class="header-card-body"><div class="header-card-prices"><div class="header-tr-desc"><div class="header-card-header headerCredit-card desc" >Pricing plan</div><div class="header-card-header headerCredit-card desc">Pricing per transaction</div></div><div class="header-tr-mob"><div class="header-card-header headerCredit-card" colspan="2">Pricing per transaction</div></div><div class="header-card-price-item" data-target="pricing-vendor-block"><div class="header-card-price-text">Flat-rate pricing</div><div class="header-card-price-val"><span class="header-card-price-array"><span>2.59% + 0.49¢ (cards and digital wallets)</span><span>3.49% + 0.49¢ (Venmo)</span><span>0.75% (ACH Direct Debit)</span></span></div></div></div></div></div></div> <div class="header-buttons-block one-head-column "> <div class="header-buttons-block-wrapper"> <a href="#" class="header-button vendor-button header-button-review" id="header-button-review">Write a Review</a> <a href="https://www.websiteplanet.com/goto.php?id=3298007&lang=en&deep_id=0&deep_name=&btn_name=vendorHeaderVisitSiteCTA_3298007_vendor_3298007_4&post_id=3298007&pageview_id=0&direct_link=&type=vendor&=0" target="_blank" rel="sponsored noopener noreferrer" class="clickoutLink header-button vendor-button header-button-review" onclick="trackClickout('event', 'clickout', 'Visit Site', 'braintree-payments', this, true );">Visit Site</a> </div> </div> </div><!--#header-carousel--> </div><!--.header-card--> </div> </div> </div> </section><div id="vendor-main" class="nv"> <div id="bd-wrapper" class=""> <div id="bd-container" class="top"></div> </div> <div id="vendor-sections"><section class="vendor-section red-vendor-template"> <div class="section-title-wrapper"> <h2 class="section-title section-title-overview"><svg xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" viewBox="0 0 30 30" aria-label="overview" role="img"><path d="m20.6,5l-19.6,0c-0.6,0 -1,-0.4 -1,-1s0.4,-1 1,-1l19.6,0c0.6,0 1,0.4 1,1s-0.5,1 -1,1z"/><path d="m10.4,10.5l-9.4,0c-0.6,0 -1,-0.4 -1,-1s0.4,-1 1,-1l9.4,0c0.6,0 1,0.4 1,1s-0.5,1 -1,1z"/><path d="m10.4,16l-9.4,0c-0.6,0 -1,-0.4 -1,-1s0.4,-1 1,-1l9.4,0c0.6,0 1,0.4 1,1s-0.5,1 -1,1z"/><path d="m10.4,21.5l-9.4,0c-0.6,0 -1,-0.4 -1,-1s0.4,-1 1,-1l9.4,0c0.6,0 1,0.4 1,1s-0.5,1 -1,1z"/><path d="m21.4,27l-20.4,0c-0.6,0 -1,-0.4 -1,-1s0.4,-1 1,-1l20.4,0c0.6,0 1,0.4 1,1s-0.5,1 -1,1z"/><path d="m29,23.5c-0.3,0 -0.5,-0.1 -0.7,-0.3l-3.8,-3.8c-0.4,-0.4 -0.4,-1 0,-1.4s1,-0.4 1.4,0l3.8,3.8c0.4,0.4 0.4,1 0,1.4c-0.2,0.2 -0.4,0.3 -0.7,0.3z"/><path d="m20.6,21.6c-1.9,0 -3.9,-0.7 -5.3,-2.2c-1.4,-1.4 -2.2,-3.3 -2.2,-5.3s0.8,-3.9 2.2,-5.3c1.4,-1.4 3.3,-2.2 5.3,-2.2s3.9,0.8 5.3,2.2l0,0c1.4,1.4 2.2,3.3 2.2,5.3s-0.8,3.9 -2.2,5.3c-1.5,1.4 -3.4,2.2 -5.3,2.2zm0,-13.1c-1.5,0 -2.9,0.6 -3.9,1.6s-1.6,2.4 -1.6,3.9c0,1.5 0.6,2.9 1.6,3.9c2.2,2.2 5.7,2.2 7.8,0c1,-1 1.6,-2.4 1.6,-3.9c0,-1.5 -0.6,-2.9 -1.6,-3.9l0,0c-1,-1 -2.4,-1.6 -3.9,-1.6z"/></svg><span id="overview">Overview</span></h2> </div> <div class="section-content content"> <div id="overview"></div></p> <div class="tableparent tableparent-even"><div class="tablescroll"><table class="new-table" width="100%"> <tbody> <tr> <td style="width: 50%;" colspan="1" rowspan="1"><strong>POS equipment</strong></td> <td colspan="1" rowspan="1">NIL</td> </tr> <tr> <td colspan="1" rowspan="1"><strong>Payment methods accepted</strong></td> <td colspan="1" rowspan="1">Credit and debit cards, PayPal, Venmo, Apple Pay, Google Pay, ACH, bank transfers</td> </tr> <tr> <td colspan="1" rowspan="1"><strong>Payout times</strong></td> <td colspan="1" rowspan="1">2-5 days</td> </tr> <tr> <td colspan="1" rowspan="1"><strong>Contract length</strong></td> <td colspan="1" rowspan="1">Monthly (no cancellation fees)</td> </tr> <tr> <td colspan="1" rowspan="1"><strong>Customer support</strong></td> <td colspan="1" rowspan="1">Support ticket, phone support, a knowledge base</td> </tr> <tr> <td colspan="1" rowspan="1"><strong>Security</strong></td> <td colspan="1" rowspan="1">Level 1 PCI compliant, advanced fraud protection, tokenization, data encryption, two-factor authentication</td> </tr> </tbody> </table></div></div><input type="hidden" class="search_string_translate" value="Search table..."><input type="hidden" class="of_string_translate" value="of"> <h3>E-commerce Payment Solution With a Poor Track Record</h3> <a href="https://www.websiteplanet.com/goto.php?id=3298007&lang=en&deep_id=0&deep_name=&btn_name=VendorExternalUrl_3298007_vendor_3298007_1067399&post_id=3298007&pageview_id=0&direct_link=&type=vendor&=0" rel="sponsored noopener noreferrer" data-id="3298007" class="clickoutLink boldLink shortC img-link" target="_blank" onclick="trackClickout('event', 'clickout', 'VendorExternalUrl_3298007_vendor_3298007_1067399', 'braintree-payments', this, true );"><figure class="wp-caption aligncenter"><span class="ll-img-wrapper " style="padding:59.375% 0 0; max-width: 850px;"><noscript><img src="https://dt2sdf0db8zob.cloudfront.net/wp-content/uploads/2024/04/braintree-payments-review-1.png" width="1600" height="950" alt="Braintree Payments homepage" /></noscript><img data-src="https://dt2sdf0db8zob.cloudfront.net/wp-content/uploads/2024/04/braintree-payments-review-1.png" width="1600" height="950" alt="Braintree Payments homepage" class=" ll-img"/></span><figcaption class="wp-caption-text"><em>Braintree Payments appeals primarily to e-commerce business owners</em></figcaption></figure><span style="display: none;">1</span></a> <p>Braintree Payments is both a credit card processor and a payment gateway that caters to businesses of all sizes.<strong> Braintree is distinctly tailored to e-commerce businesses</strong>, allowing seamless online transactions across 45 countries and with over 130 currencies.</p> <p><strong>Its pricing model is straightforward, with no monthly fees</strong>, minimum monthly transaction requirements, and a transparent transaction markup. However, Braintree is not without its flaws. For one thing, it’s less suited for businesses with many brick-and-mortar operations.</p> <p>And while some users have praised its intuitive interface, others have criticized Braintree for its poor customer support, weak fraud protection, and chargeback fees. Compare that to our top payment processor: <a href="https://www.websiteplanet.com/goto.php?id=2631449&lang=en&deep_id=0&deep_name=&btn_name=VendorExternalUrl_2631449_vendor_3298007_989544&post_id=3298007&pageview_id=0&direct_link=&type=vendor&positioninlist=1&=0" rel="sponsored noopener noreferrer" data-id="2631449" class="clickoutLink boldLink shortC" target="_blank" onclick="trackClickout('event', 'clickout', 'VendorExternalUrl_2631449_vendor_3298007_989544', 'leaders-merchant-services', this, true );">Leaders Merchant Services has a dedicated chargeback team<span style="display: none;">1</span></a>, plus 24/7 customer support and advanced fraud detection tools.</p> <p>While Braintree is primarily suited for online ventures, most e-commerce business owners may be better off using any of <strong><a href="https://www.websiteplanet.com/credit-card-processing/" target="_blank" rel="noopener">our recommended credit card processors in 2024</a></strong>. That said, you should still read on to determine if Braintree suits you and your specific needs.</p> <h2>Features and Ease of Use</h2> <p><strong>Braintree Payments has garnered many complaints regarding its setup process. </strong>It contrasts with our other top payment processors, which devote much more time to the initial merchant setup. For example, <a href="https://www.websiteplanet.com/goto.php?id=2631449&lang=en&deep_id=0&deep_name=&btn_name=VendorExternalUrl_2631449_vendor_3298007_989545&post_id=3298007&pageview_id=0&direct_link=&type=vendor&positioninlist=1&=0" rel="sponsored noopener noreferrer" data-id="2631449" class="clickoutLink boldLink shortC" target="_blank" onclick="trackClickout('event', 'clickout', 'VendorExternalUrl_2631449_vendor_3298007_989545', 'leaders-merchant-services', this, true );">LMS’ onboarding takes just a day<span style="display: none;">1</span></a> and involves more customer support.</p> <p>While Braintree’s setup is said to be difficult, most users speak highly of its day-to-day user interface. <strong>Braintree also integrates with several e-commerce and business tools</strong> but doesn’t offer POS equipment for brick-and-mortar businesses.</p> <h3>Customizable Checkout Experience</h3> <p><strong>There are two ways to incorporate Braintree into your site or app, </strong>and both involve copying and pasting a few lines of code. The first is the Drop-in method. With this, you just paste some code and get a full checkout flow within minutes. You can do some basic customization, and it’s easy to match the checkout process to your app or site’s color scheme.</p> <p>Alternatively, there’s the second method: custom integration. This gives you much more control over your checkout process but involves more work with the code and is better for advanced users. That said, custom integration gives you a unique chance to tailor your checkout pages while maintaining full PCI compliance.</p> <h3>Multiple Payment Methods & Currencies</h3> <p>Braintree enables your business to accept various payment methods, including credit/debit cards, PayPal, Venmo (in the US), Apple Pay, and Google Pay. <strong>It also accepts 130+ currencies and processes transactions across 45 countries</strong>, allowing you to scale internationally and reach a global audience.</p> <h3><div id="extensive">Extensive Third-Party Integrations</div></h3> <p><strong>Braintree seamlessly connects with leading e-commerce platforms, shopping carts, analytics services, accounting software, and billing applications. </strong>This allows your business to maintain its operational flow while incorporating Braintree’s payment solutions. These integrations include BigCommerce, WooCommerce, Invoiced, Barametrics, Zapier, and many more.</p> <figure class="wp-caption aligncenter"><span class="ll-img-wrapper " style="padding:78.125% 0 0; max-width: 850px;"><noscript><img src="https://dt2sdf0db8zob.cloudfront.net/wp-content/uploads/2024/04/braintree-payments-review-2.png" width="1600" height="1250" alt="Braintree's third-party integrations" /></noscript><img data-src="https://dt2sdf0db8zob.cloudfront.net/wp-content/uploads/2024/04/braintree-payments-review-2.png" width="1600" height="1250" alt="Braintree's third-party integrations" class=" ll-img"/></span><figcaption class="wp-caption-text"><em>Braintree integrates with a wide range of e-commerce platforms</em></figcaption></figure> <h2><div id="pricing">Pricing and Support</div></h2> <p><strong>Braintree uses a flat-rate pricing model </strong>with a standard transaction fee of <span class="pricing-link">0.75% (ACH Direct Debit)</span> for ACH Direct Debit and <span class="pricing-link">2.59% + 0.49¢ (cards and digital wallets)</span> for cards and digital wallet transactions. For transactions using Venmo, fees increase to <span class="pricing-link">3.49% + 0.49¢ (Venmo)</span>. There are no monthly fees, setup fees, or minimum transaction fees. If your business processes over $80,000 a month, you can contact Braintree’s sales team for a custom flat rate or interchange-plus pricing.</p> <p><strong>As with most payment processors, Braintree has additional fees, such as a $15 chargeback fee.</strong> Payments made with non-USD currencies incur an extra 1% fee, plus another 1% if the card is issued outside the United States.</p> <p>While Braintree’s pricing model is straightforward and tailored to accommodate various business needs, I’d only recommend it to small to medium-sized enterprises (SMEs). E-commerce stores that process high-volume transactions monthly are better off using Stax, as its transaction fees go as low as <span class="pricing-link"><span data-currency="USD" class="currency-symbol ">$</span><span data-currency="USD" data-price="99.00" class="currency-value">99.00</span></span>.</p> <p>But even then, if you own an SME, you can still <a href="https://www.websiteplanet.com/goto.php?id=2631449&lang=en&deep_id=0&deep_name=&btn_name=VendorExternalUrl_2631449_vendor_3298007_989546&post_id=3298007&pageview_id=0&direct_link=&type=vendor&positioninlist=1&=0" rel="sponsored noopener noreferrer" data-id="2631449" class="clickoutLink boldLink shortC" target="_blank" onclick="trackClickout('event', 'clickout', 'VendorExternalUrl_2631449_vendor_3298007_989546', 'leaders-merchant-services', this, true );">find lower rates with Leaders Merchant Services<span style="display: none;">1</span></a> and other leading processors. Not only does LMS offer competitive rates, but it also allows you to negotiate prices that suit your business needs.</p> <p><strong>Braintree has phone support, a support ticket system, and a comprehensive knowledge base </strong>of support articles and tutorials. The support articles include an extensive set of documentation for developers. It’s an excellent resource if you or someone on your team has technical experience, and customizing your site’s code is an option.</p> <p>I’ve found Braintree’s customer service representatives adequate, but I was experiencing the sales side, not the day-to-day technical support side. <strong>Braintree’s customer support has many negative reviews</strong>, which is a serious issue.</p> <div class="tableparent tableparent-even"><div class="tablescroll"><table class="new-table" width="100%"> <tbody> <tr> <td style="width: 50%;" colspan="1" rowspan="1"><strong>Phone</strong></td> <td colspan="1" rowspan="1"><span style="color: #02925d;">✔</span></td> </tr> <tr> <td colspan="1" rowspan="1"><strong>Email</strong></td> <td colspan="1" rowspan="1"><span style="color: #02925d;">✔</span></td> </tr> <tr> <td colspan="1" rowspan="1"><strong>Live chat</strong></td> <td colspan="1" rowspan="1"><strong><span style="color: #d93025;">✘</span></strong></td> </tr> <tr> <td colspan="1" rowspan="1"><strong>Support ticket</strong></td> <td colspan="1" rowspan="1"><span style="color: #02925d;">✔</span></td> </tr> <tr> <td colspan="1" rowspan="1"><strong>Knowledge base</strong></td> <td colspan="1" rowspan="1"><span style="color: #02925d;">✔</span></td> </tr> <tr> <td colspan="1" rowspan="1"><strong>Tutorials/videos</strong></td> <td colspan="1" rowspan="1"><span style="color: #02925d;">✔</span></td> </tr> <tr> <td colspan="1" rowspan="1"><strong>Dedicated account manager</strong></td> <td colspan="1" rowspan="1"><strong><span style="color: #d93025;">✘</span></strong></td> </tr> <tr> <td colspan="1" rowspan="1"><strong>Other</strong></td> <td colspan="1" rowspan="1"><strong><span style="color: #d93025;">✘</span></strong></td> </tr> </tbody> </table></div></div><input type="hidden" class="search_string_translate" value="Search table..."><input type="hidden" class="of_string_translate" value="of"> <h2>Compliance & Security</h2> <figure class="wp-caption aligncenter"><span class="ll-img-wrapper " style="padding:54.875% 0 0; max-width: 850px;"><noscript><img src="https://dt2sdf0db8zob.cloudfront.net/wp-content/uploads/2024/04/braintree-payments-review-3.png" width="1600" height="878" alt="Braintree's partnership with SecurityMetrics" /></noscript><img data-src="https://dt2sdf0db8zob.cloudfront.net/wp-content/uploads/2024/04/braintree-payments-review-3.png" width="1600" height="878" alt="Braintree's partnership with SecurityMetrics" class=" ll-img"/></span><figcaption class="wp-caption-text"><em>Braintree Payments helps merchants achieve PCI compliance</em></figcaption></figure> <p><strong>Braintree Payments is level 1 PCI compliant, but integrating with the service doesn’t automatically make you PCI compliant.</strong> To help you with that, Braintree partners with SecurityMetrics, a PCI compliance assessor firm. Once your Braintree account is approved, you’ll get an email detailing how to create your account with SecurityMetrics.</p> <p>Otherwise, Braintree offers tokenization, data encryption, and two-factor authentication. It also has solid anti-fraud tools, like 3D Secure authentication, and you can upgrade to a more advanced fraud prevention package.</p> <div class="tableparent tableparent-even"><div class="tablescroll"><table class="new-table" width="100%"> <tbody> <tr> <td style="width: 50%;" colspan="1" rowspan="1"><strong>PCI DSS compliant</strong></td> <td colspan="1" rowspan="1">Level 1</td> </tr> <tr> <td colspan="1" rowspan="1"><strong>GDPR compliant</strong></td> <td colspan="1" rowspan="1"><strong><span style="color: #d93025;">✘</span></strong></td> </tr> <tr> <td colspan="1" rowspan="1"><strong>HIPAA compliant</strong></td> <td colspan="1" rowspan="1"><strong><span style="color: #d93025;">✘</span></strong></td> </tr> <tr> <td colspan="1" rowspan="1"><strong>Other payment card industry and privacy standard(s)</strong></td> <td colspan="1" rowspan="1"><strong><span style="color: #d93025;">✘</span></strong></td> </tr> <tr> <td colspan="1" rowspan="1"><strong>PCI compliance assistance for merchants</strong></td> <td colspan="1" rowspan="1"><span style="color: #02925d;">✔</span></td> </tr> <tr> <td colspan="1" rowspan="1"><strong>Security features</strong></td> <td colspan="1" rowspan="1">Advanced fraud protection, tokenization, data encryption, two-factor authentication</td> </tr> </tbody> </table></div></div><input type="hidden" class="search_string_translate" value="Search table..."><input type="hidden" class="of_string_translate" value="of"> </div> </section> <div id="comparison-block"> <section class="vendor-section"> <h2 class="section-title section-title-comparison"><svg xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" viewBox="0 0 512 512" aria-label="comparison" role="img"><path d="M314.05,476.24l-46.024-27.02V52.056c0-2.212-1.792-4-4-4s-4,1.788-4,4v399.452c0,1.416,0.752,2.728,1.976,3.448 l46.024,27.02v22.08h-104v-22.08l46.024-27.02c1.224-0.716,1.976-2.032,1.976-3.448V52.056c0-2.212-1.792-4-4-4s-4,1.788-4,4 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c4.352,0,7.892,3.544,7.892,7.896S100.306,36.2,95.954,36.2z"/><path d="M487.215,296.056H344.278c-2.208,0-4,1.788-4,4c0,41.616,33.856,75.472,75.468,75.472s75.468-33.856,75.468-75.472 C491.215,297.844,489.423,296.056,487.215,296.056z M415.742,367.528c-36.488,0-65.352-27.568-67.356-63.472h134.716 C481.098,339.96,452.23,367.528,415.742,367.528z"/><path d="M416.442,36.336c-2.14-0.576-4.332,0.672-4.916,2.804l-71.108,260.224c-0.584,2.136,0.672,4.332,2.804,4.916 c0.352,0.092,0.708,0.14,1.056,0.14c1.756,0,3.372-1.168,3.856-2.948l71.112-260.22C419.83,39.116,418.574,36.92,416.442,36.336z"/><path d="M491.074,299.364L419.958,39.14c-0.584-2.128-2.78-3.376-4.916-2.804c-2.132,0.584-3.388,2.784-2.804,4.916 l71.116,260.224c0.484,1.776,2.096,2.944,3.856,2.944c0.348,0,0.704-0.048,1.06-0.14 C490.402,303.696,491.658,301.496,491.074,299.364z"/><path d="M416.098,12.408c-8.764,0-15.892,7.132-15.892,15.896c0,8.764,7.132,15.892,15.892,15.892s15.888-7.128,15.892-15.892 C431.99,19.536,424.862,12.408,416.098,12.408z M416.098,36.2c-4.352,0-7.892-3.54-7.892-7.892s3.54-7.896,7.892-7.896 c4.348,0,7.892,3.544,7.892,7.896S420.45,36.2,416.098,36.2z"/></svg><span id="comparison">Comparison</span><span id="Overview-------POS-equipment-NIL---Payment-methods-accepted-Credit-and-debit-cards--PayPal--Venmo--Apple-Pay--Google-Pay--ACH--bank-transfers---Payout-times-2-5-days---Contract-length-Monthly--no-cancellation-fees----Customer-support-Support-ticket--phone-support--a-knowledge-base---Security-Level-1-PCI-compliant--advanced-fraud-protection--tokenization--data-encryption--two-factor-authentication----E-commerce-Payment-Solution-With-a-Poor-Track-Record-Braintree-Payments-appeals-primarily-to-e-commerce-business-owners1-Braintree-Payments-is-both-a-credit-card-processor-and-a-payment-gateway-that-caters-to-businesses-of-all-sizes--Braintree-is-distinctly-tailored-to-e-commerce-businesses--allowing-seamless-online-transactions-across-45-countries-and-with-over-130-currencies--Its-pricing-model-is-straightforward--with-no-monthly-fees--minimum-monthly-transaction-requirements--and-a-transparent-transaction-markup--However--Braintree-is-not-without-its-flaws--For-one-thing--it---s-less-suited-for-businesses-with-many-brick-and-mortar-operations--And-while-some-users-have-praised-its-intuitive-interface--others-have-criticized-Braintree-for-its-poor-customer-support--weak-fraud-protection--and-chargeback-fees--Compare-that-to-our-top-payment-processor--Leaders-Merchant-Services-has-a-dedicated-chargeback-team1--plus-24-7-customer-support-and-advanced-fraud-detection-tools--While-Braintree-is-primarily-suited-for-online-ventures--most-e-commerce-business-owners-may-be-better-off-using-any-of-our-recommended-credit-card-processors-in-2024--That-said--you-should-still-read-on-to-determine-if-Braintree-suits-you-and-your-specific-needs--Features-and-Ease-of-Use-Braintree-Payments-has-garnered-many-complaints-regarding-its-setup-process--It-contrasts-with-our-other-top-payment-processors--which-devote-much-more-time-to-the-initial-merchant-setup--For-example--LMS----onboarding-takes-just-a-day1--and-involves-more-customer-support--While-Braintree---s-setup-is-said-to-be-difficult--most-users-speak-highly-of-its-day-to-day-user-interface--Braintree-also-integrates-with-several-e-commerce-and-business-tools-but-doesn---t-offer-POS-equipment-for-brick-and-mortar-businesses--Customizable-Checkout-Experience-There-are-two-ways-to-incorporate-Braintree-into-your-site-or-app--and-both-involve-copying-and-pasting-a-few-lines-of-code--The-first-is-the-Drop-in-method--With-this--you-just-paste-some-code-and-get-a-full-checkout-flow-within-minutes--You-can-do-some-basic-customization--and-it---s-easy-to-match-the-checkout-process-to-your-app-or-site---s-color-scheme--Alternatively--there---s-the-second-method--custom-integration--This-gives-you-much-more-control-over-your-checkout-process-but-involves-more-work-with-the-code-and-is-better-for-advanced-users--That-said--custom-integration-gives-you-a-unique-chance-to-tailor-your-checkout-pages-while-maintaining-full-PCI-compliance--Multiple-Payment-Methods--amp--Currencies-Braintree-enables-your-business-to-accept-various-payment-methods--including-credit-debit-cards--PayPal--Venmo--in-the-US---Apple-Pay--and-Google-Pay--It-also-accepts-130--currencies-and-processes-transactions-across-45-countries--allowing-you-to-scale-internationally-and-reach-a-global-audience--Extensive-Third-Party-Integrations-Braintree-seamlessly-connects-with-leading-e-commerce-platforms--shopping-carts--analytics-services--accounting-software--and-billing-applications--This-allows-your-business-to-maintain-its-operational-flow-while-incorporating-Braintree--8217-s-payment-solutions--These-integrations-include-BigCommerce--WooCommerce--Invoiced--Barametrics--Zapier--and-many-more--Braintree-integrates-with-a-wide-range-of-e-commerce-platforms-Pricing-and-Support-Braintree-uses-a-flat-rate-pricing-model-with-a-standard-transaction-fee-of-0-75---ACH-Direct-Debit--for-ACH-Direct-Debit-and-2-59----0-49----cards-and-digital-wallets--for-cards-and-digital-wallet-transactions--For-transactions-using-Venmo--fees-increase-to-3-49----0-49----Venmo---There-are-no-monthly-fees--setup-fees--or-minimum-transaction-fees--If-your-business-processes-over--80-000-a-month--you-can-contact-Braintree---s-sales-team-for-a-custom-flat-rate-or-interchange-plus-pricing--As-with-most-payment-processors--Braintree-has-additional-fees--such-as-a--15-chargeback-fee--Payments-made-with-non-USD-currencies-incur-an-extra-1--fee--plus-another-1--if-the-card-is-issued-outside-the-United-States--While-Braintree---s-pricing-model-is-straightforward-and-tailored-to-accommodate-various-business-needs--I---d-only-recommend-it-to-small-to-medium-sized-enterprises--SMEs---E-commerce-stores-that-process-high-volume-transactions-monthly-are-better-off-using-Stax--as-its-transaction-fees-go-as-low-as--99-00--But-even-then--if-you-own-an-SME--you-can-still-find-lower-rates-with-Leaders-Merchant-Services1-and-other-leading-processors--Not-only-does-LMS-offer-competitive-rates--but-it-also-allows-you-to-negotiate-prices-that-suit-your-business-needs--Braintree-has-phone-support--a-support-ticket-system--and-a-comprehensive-knowledge-base-of-support-articles-and-tutorials--The-support-articles-include-an-extensive-set-of-documentation-for-developers--It---s-an-excellent-resource-if-you-or-someone-on-your-team-has-technical-experience--and-customizing-your-site---s-code-is-an-option--I---ve-found-Braintree---s-customer-service-representatives-adequate--but-I-was-experiencing-the-sales-side--not-the-day-to-day-technical-support-side--Braintree---s-customer-support-has-many-negative-reviews--which-is-a-serious-issue-----Phone-------Email-------Live-chat-------Support-ticket-------Knowledge-base-------Tutorials-videos-------Dedicated-account-manager-------Other--------Compliance--amp--Security-Braintree-Payments-helps-merchants-achieve-PCI-compliance-Braintree-Payments-is-level-1-PCI-compliant--but-integrating-with-the-service-doesn---t-automatically-make-you-PCI-compliant--To-help-you-with-that--Braintree-partners-with-SecurityMetrics--a-PCI-compliance-assessor-firm--Once-your-Braintree-account-is-approved--you---ll-get-an-email-detailing-how-to-create-your-account-with-SecurityMetrics--Otherwise--Braintree-offers-tokenization--data-encryption--and-two-factor-authentication--It-also-has-solid-anti-fraud-tools--like-3D-Secure-authentication--and-you-can-upgrade-to-a-more-advanced-fraud-prevention-package-----PCI-DSS-compliant-Level-1---GDPR-compliant-------HIPAA-compliant-------Other-payment-card-industry-and-privacy-standard-s--------PCI-compliance-assistance-for-merchants-------Security-features-Advanced-fraud-protection--tokenization--data-encryption--two-factor-authentication--------Comparison"></span></h2> <div class="section-content content"> <h3><strong>How does Braintree Payments match up to the competition?</strong></h3> <div class="compare-wrapper"> <div class="compare-item "><a href="https://www.websiteplanet.com/credit-card-processing/leaders-merchant-services/" class="compare-item-link" name="CompareLink" onclick="trackClickout('event', 'clickin', 'Vendor Page - Leaders Merchant Services compare', 'Braintree Payments', this, false)"><span style="display: none;">1</span></a><span class="compare-item-img-wrap"><span class="ll-smallimg-wrapper " style="max-width: 250px"><span class="ll-img-wrapper " style="padding:56% 0 0; max-width: 850px;"><noscript><img src="https://dt2sdf0db8zob.cloudfront.net/wp-content/uploads/2022/04/LMS-alt-1.webp" width="250" height="140" alt="Leaders Merchant Services" /></noscript><img data-src="https://dt2sdf0db8zob.cloudfront.net/wp-content/uploads/2022/04/LMS-alt-1.webp" width="250" height="140" alt="Leaders Merchant Services" class="compare-item-img ll-img"/></span></span><span class="compare-item-title">Compare</span></span><span class="compare-item-graph "><span class="single-chart"><svg viewBox="0 0 36 36" class="circular-chart orange"><path class="circle-bg" d="M18 2.0845 a 15.9155 15.9155 0 0 1 0 31.831 a 15.9155 15.9155 0 0 1 0 -31.831"/><path class="circle" stroke-dasharray="96.8, 100" d="M18 2.0845 a 15.9155 15.9155 0 0 1 0 31.831 a 15.9155 15.9155 0 0 1 0 -31.831"/></svg></span><span class="lp-templates-list-item-score-value">4.8</span></span><span class="compare-item-button"><a href="https://www.websiteplanet.com/credit-card-processing/leaders-merchant-services/" onclick="trackClickout('event', 'clickin', 'Vendor Page - Leaders Merchant Services compare button', 'Braintree Payments', this, false)">Compare</a></span></div> <div class="compare-item "><a href="https://www.websiteplanet.com/credit-card-processing/paysafe/" class="compare-item-link" name="CompareLink" onclick="trackClickout('event', 'clickin', 'Vendor Page - Paysafe compare', 'Braintree Payments', this, false)"><span style="display: none;">1</span></a><span class="compare-item-img-wrap"><span class="ll-img-wrapper " style="padding:20.328031809145% 0 0; max-width: 850px;"><noscript><img src="https://dt2sdf0db8zob.cloudfront.net/wp-content/uploads/2023/06/Paysafe-Lockup-Off-Black-RGB.svg" width="2012" height="409" alt="Paysafe" /></noscript><img data-src="https://dt2sdf0db8zob.cloudfront.net/wp-content/uploads/2023/06/Paysafe-Lockup-Off-Black-RGB.svg" width="2012" height="409" alt="Paysafe" class="compare-item-img ll-img"/></span><span class="compare-item-title">Compare</span></span><span class="compare-item-graph "><span class="single-chart"><svg viewBox="0 0 36 36" class="circular-chart orange"><path class="circle-bg" d="M18 2.0845 a 15.9155 15.9155 0 0 1 0 31.831 a 15.9155 15.9155 0 0 1 0 -31.831"/><path class="circle" stroke-dasharray="96.6, 100" d="M18 2.0845 a 15.9155 15.9155 0 0 1 0 31.831 a 15.9155 15.9155 0 0 1 0 -31.831"/></svg></span><span class="lp-templates-list-item-score-value">4.8</span></span><span class="compare-item-button"><a href="https://www.websiteplanet.com/credit-card-processing/paysafe/" onclick="trackClickout('event', 'clickin', 'Vendor Page - Paysafe compare button', 'Braintree Payments', this, false)">Compare</a></span></div> <div class="compare-item "><a href="https://www.websiteplanet.com/credit-card-processing/quickbooks-payments/" class="compare-item-link" name="CompareLink" onclick="trackClickout('event', 'clickin', 'Vendor Page - QuickBooks Payments compare', 'Braintree Payments', this, false)"><span style="display: none;">1</span></a><span class="compare-item-img-wrap"><span class="ll-img-wrapper " style="padding:41.909385113269% 0 0; max-width: 850px;"><noscript><img src="https://dt2sdf0db8zob.cloudfront.net/wp-content/uploads/2024/02/Intuit_QuickBooks_loggo.svg" width="1236" height="518" alt="QuickBooks Payments" /></noscript><img data-src="https://dt2sdf0db8zob.cloudfront.net/wp-content/uploads/2024/02/Intuit_QuickBooks_loggo.svg" width="1236" height="518" alt="QuickBooks Payments" class="compare-item-img ll-img"/></span><span class="compare-item-title">Compare</span></span><span class="compare-item-graph "><span class="single-chart"><svg viewBox="0 0 36 36" class="circular-chart orange"><path class="circle-bg" d="M18 2.0845 a 15.9155 15.9155 0 0 1 0 31.831 a 15.9155 15.9155 0 0 1 0 -31.831"/><path class="circle" stroke-dasharray="70, 100" d="M18 2.0845 a 15.9155 15.9155 0 0 1 0 31.831 a 15.9155 15.9155 0 0 1 0 -31.831"/></svg></span><span class="lp-templates-list-item-score-value">3.5</span></span><span class="compare-item-button"><a href="https://www.websiteplanet.com/credit-card-processing/quickbooks-payments/" onclick="trackClickout('event', 'clickin', 'Vendor Page - QuickBooks Payments compare button', 'Braintree Payments', this, false)">Compare</a></span></div> <div class="compare-item compare-item-same"><a href="https://www.websiteplanet.com/credit-card-processing/braintree-payments/" class="compare-item-link" name="CompareLink" onclick="trackClickout('event', 'clickin', 'Vendor Page - Braintree Payments compare', 'Braintree Payments', this, false)"><span style="display: none;">1</span></a><span class="compare-item-img-wrap"><span class="ll-smallimg-wrapper " style="max-width: 250px"><span class="ll-img-wrapper " style="padding:54% 0 0; max-width: 850px;"><noscript><img src="https://dt2sdf0db8zob.cloudfront.net/wp-content/uploads/2024/04/Braintree-logo-1714020977.webp" width="250" height="135" alt="Braintree Payments" /></noscript><img data-src="https://dt2sdf0db8zob.cloudfront.net/wp-content/uploads/2024/04/Braintree-logo-1714020977.webp" width="250" height="135" alt="Braintree Payments" class="compare-item-img ll-img"/></span></span><span class="compare-item-title">Compare</span></span><span class="compare-item-graph "><span class="single-chart"><svg viewBox="0 0 36 36" class="circular-chart orange"><path class="circle-bg" d="M18 2.0845 a 15.9155 15.9155 0 0 1 0 31.831 a 15.9155 15.9155 0 0 1 0 -31.831"/><path class="circle" stroke-dasharray="64, 100" d="M18 2.0845 a 15.9155 15.9155 0 0 1 0 31.831 a 15.9155 15.9155 0 0 1 0 -31.831"/></svg></span><span class="lp-templates-list-item-score-value">3.2</span></span><span class="compare-item-button"><a href="https://www.websiteplanet.com/credit-card-processing/braintree-payments/" onclick="trackClickout('event', 'clickin', 'Vendor Page - Braintree Payments compare button', 'Braintree Payments', this, false)">Compare</a></span></div> </div> </div> </section> </div> <section class="vendor-section"> <div class="section-title-wrapper "> <h2 class="section-title "><svg xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" viewBox="0 0 612 612" aria-label="bottom-icon" role="img"><path d="M590.927,517.491H337.79c-11.645,0-21.095,9.45-21.095,21.116c0,11.665,9.45,21.115,21.095,21.115l253.137-0.611 c11.645,0,21.095-8.839,21.095-20.504C612.021,526.941,602.592,517.491,590.927,517.491z M295.601,52.88l295.326-0.042 c11.645,0,21.095-9.408,21.095-21.074s-9.45-21.116-21.095-21.116H295.601c-11.645,0-21.095,9.45-21.095,21.116 S283.956,52.88,295.601,52.88z M331.188,396.745c-8.27-8.312-21.686-8.312-29.955,0L190.127,524.6V10.648h-42.189v514.711 L36.156,396.745c-8.269-8.312-21.686-8.312-29.954,0c-8.27,8.312-8.27,21.77,0,30.06l146.439,168.526 c4.409,4.43,10.273,6.307,16.032,6.012c5.779,0.295,11.623-1.582,16.031-6.012l146.44-168.526 C339.457,418.515,339.457,405.057,331.188,396.745z M590.927,137.364H295.601c-11.645,0-21.095,9.451-21.095,21.116 c0,11.666,9.45,20.926,21.095,20.926h295.326c11.645,0,21.095-9.261,21.095-20.926 C612.021,146.815,602.592,137.364,590.927,137.364z M590.927,264.059H295.601c-11.645,0-21.095,9.451-21.095,21.116 c0,11.666,9.45,20.778,21.095,20.778l295.326,0.338c11.645,0,21.095-9.451,21.095-21.116 C612.021,273.531,602.592,264.059,590.927,264.059z M590.927,390.775H422.169c-11.645,0-21.095,9.45-21.095,21.115 c0,11.666,9.45,20.652,21.095,20.652h168.758c11.645,0,21.095-8.986,21.095-20.652 C612.021,400.226,602.592,390.775,590.927,390.775z"/></svg>Braintree Payments REVIEW: BOTTOM LINE </h2> </div> <div class="section-content content"><p></p> Braintree Payments is a decent credit card processor for e-commerce businesses, but it doesn’t cater to brick-and-mortar businesses. Its pricing is not suitable for high-volume businesses, either. If you’re a low-volume online merchant, Braintree is worth considering but is still unlikely to offer you the best deal. For example, <a href="https://www.websiteplanet.com/goto.php?id=2631826&lang=en&deep_id=0&deep_name=&btn_name=VendorExternalUrl_2631826_vendor_3298007_989547&post_id=3298007&pageview_id=0&direct_link=&type=vendor&=0" rel="sponsored noopener noreferrer" data-id="2631826" class="clickoutLink boldLink shortC" target="_blank" onclick="trackClickout('event', 'clickout', 'VendorExternalUrl_2631826_vendor_3298007_989547', 'stax', this, true );">Stax is a cheaper, better alternative<span style="display: none;">1</span></a> that caters to physical and online stores. <p></p> Here is a summary of Braintree’s key pros and cons: <div class="tableparent tableparent-even"><div class="tablescroll"><table class="new-table width="> <tbody> <tr> <td style="width: 50%;" colspan="1" rowspan="1"><strong>Pros</strong></td> <td colspan="1" rowspan="1"><strong>Cons</strong></td> </tr> <tr> <td colspan="1" rowspan="1"> <ul> <li>Wide range of payment methods</li> <li>Useful e-commerce integrations</li> </ul> </td> <td colspan="1" rowspan="1"> <ul> <li>Few features for brick-and-mortar businesses</li> <li>Slightly high processing fees</li> <li>Limited customer support</li> <li>Large number of negative reviews</li> </ul> </td> </tr> </tbody> </table></div></div><input type="hidden" class="search_string_translate" value="Search table..."><input type="hidden" class="of_string_translate" value="of"> <h2 >FAQ<span id="FAQ"></span></h2> <h3 class="shortcode-faq-question-inline">Is Braintree payments legit?</h3> <span class="shortcode-faq-answer-inline"><a href="#overview" onclick="trackClickout('event', 'clickin', 'anchorLink', 'overview', this, );">Yes, Braintree Payments is legit</a>. It is a payment processor that enables businesses to accept payments through apps or websites. Owned by PayPal, Braintree provides a merchant account and a payment gateway. However, multiple users have reported dissatisfaction with the service.</span> <h3 class="shortcode-faq-question-inline">How good is Braintree?</h3> <span class="shortcode-faq-answer-inline">Braintree is a decent option for online businesses due to its <a href="#extensive" onclick="trackClickout('event', 'clickin', 'anchorLink', 'extensive', this, );">numerous third-party integrations</a>, various payment methods, and multi-currency options. Its flat-rate pricing is transparent but expensive for high-volume businesses. Many users also complain about long setup times, chargeback issues, closed accounts, and held funds.</span> <h3 class="shortcode-faq-question-inline">Which is better, Stripe or Braintree?</h3> <span class="shortcode-faq-answer-inline">Stripe is better overall. Both combine payment gateway and processor services, accept multiple payment methods and currencies, and offer similar rates with no monthly or setup fees. However, unlike Braintree, <strong><a href="https://www.websiteplanet.com/blog/stripe-fees/" target="_blank" rel="noopener">Stripe offers instant payouts</a></strong> and quick approvals, has favorable user reviews, supports physical businesses, and provides reliable customer service (including 24/7 live chat support).</span> <h3 class="shortcode-faq-question-inline">Is Braintree better than PayPal?</h3> <span class="shortcode-faq-answer-inline">Not necessarily – it depends on your business needs. PayPal is likely better if you want to process in-person payments, and it requires less tech skill. However, <a href="#pricing" onclick="trackClickout('event', 'clickin', 'anchorLink', 'pricing', this, );">Braintree has lower rates</a> and accepts ACH payments.</span> </div> <div class="ftc-wrapper-footer "><div class="ftc-container"><div id="ftc-blockc" class="ftc-block">We rank vendors based on rigorous testing and research, but also take into account your feedback and our commercial agreements with providers. This page contains affiliate links. <a href="https://www.websiteplanet.com/disclosure/" target="_blank">Advertising Disclosure</a></div></div></div> <div class="section-bottom-author" id="section-bottom-author"> <a href="https://www.websiteplanet.com/author/kamso-oguejiofor/" target="_blank" class="section-bottom-author-img"><span class="ll-img-wrapper" style="padding:100% 0 0;"><noscript><img src="https://dt2sdf0db8zob.cloudfront.net/wp-content/uploads/2023/12/Kamso_Oguejiofor-150x150.png" width="150" height="150" alt="Kamso Oguejiofor" loading="lazy"/></noscript><img data-category="" data-src="https://dt2sdf0db8zob.cloudfront.net/wp-content/uploads/2023/12/Kamso_Oguejiofor-150x150.png" width="150" height="150" alt="Kamso Oguejiofor" class="ll-img "/></span> </a> <a href="https://www.websiteplanet.com/author/kamso-oguejiofor/" target="_blank" class="section-bottom-author-name">Kamso Oguejiofor</a> <div class="section-bottom-author-text">Kamso specializes in writing about credit card processing and fintech. He has been writing for over three years and has worked on several comparisons, product reviews, and news stories. He has a degree in mechanical engineering and has a strong fondness for anything tech-related. </div> </div> </section> <section id="vendor-section-reviews" class="vendor-section section-reviews-one-lang" data-another-lang=""> <div class="section-title-wrapper"> <div class="section-title section-title-reviews"> <span id="reviews">User reviews</span> </div> </div> <div class="comment-empty-block"> <div class="comment-empty-block-text">Be the first user to leave a review about <span class="text-emptycomment-post-title">Braintree Payments</span> in <span class="objective">English</span>! </div> <div id="comment-empty-block-button" >Write a Review</div> </div> <div style="display: none"> <div id="review-translate">Reply to review</div> <div id="review-translate-small">Reply</div> <div id="review-visit">Visit Braintree Payments</div> <a href="https://www.websiteplanet.com/goto.php?id=3298007&lang=en&deep_id=0&deep_name=&btn_name=userReviewsCTA_3298007_vendor_3298007_counterForComment&post_id=3298007&pageview_id=0&direct_link=&type=vendor&=0" id="review-visit-link" rel="sponsored noopener noreferrer">reply</a> <div id="current-lang">en</div> <div id="error-message">Error</div> <div id="onclick-event">onclick="trackClickout('event', 'clickout', 'Visit User Reviews', 'braintree-payments', this, true );"</div> <div id="child-comment-single">View 1 reply</div> <div id="child-comment-multiple">View %d replies</div> </div> <div class="review-items" id="review-items"> </div> <span style="display:none;"> Family sharingMulti User SharingExpert SupportBackupSmart syncPersonal SolutionBusiness SolutionTeams optionsOffline foldersFile history and recovery</span> <a href="#" rel="nofollow noopener" class="reviews-add" id="reviews-add" style="display: none;">Read more reviews</a> </section> <section class="section-alternatives"> <div class="section-alternatives-title">Braintree Payments Alternatives</div> <div class="section-alternatives-items"> <div class="alternative"><div class="alternative-data"><a href="https://www.websiteplanet.com/credit-card-processing/leaders-merchant-services/" class="alternative-img" onclick="trackClickout('event', 'clickin', 'Vendor Page - Leaders Merchant Services: Best to Bargain With Logo', 'Leaders Merchant Services: Best to Bargain With', this, false);"><span class="ll-img-wrapper" style="padding:56% 0 0;"><noscript><img src="https://dt2sdf0db8zob.cloudfront.net/wp-content/uploads/2022/04/LMS-alt-1.png" width="250" height="140" loading="lazy"/></noscript><img data-src="https://dt2sdf0db8zob.cloudfront.net/wp-content/uploads/2022/04/LMS-alt-1.png" width="250" height="140" alt="Leaders Merchant Services: Best to Bargain With" class="ll-img "/></span></a><div class="alternative-score-block "><div class="alternative-score">4.8</div><div class="alternative-rating rating"><span class="wsp-star-block star-rating-100 vendor-medium"></span></div></div><div class="alternative-string">Free equipment with a long-term contract</div><a href="https://www.websiteplanet.com/credit-card-processing/leaders-merchant-services/" class="alternative-link" onclick="trackClickout('event', 'clickin', 'Read Review', '', this, false);">Read Review</a><div class="alternative-bg"><svg xmlns="http://www.w3.org/2000/svg" width="552px" height="137px"><path fill-opacity="0.04" d="M-0.007,136.993 C150.576,136.993 321.675,122.624 355.096,122.624 C388.517,122.624 518.584,136.993 552.005,136.993 L552.005,3.882 C536.723,5.914 520.473,43.254 506.486,44.470 C475.244,47.189 446.189,9.860 421.409,8.516 C407.917,7.785 393.704,15.254 382.329,20.272 C380.294,21.170 362.012,44.181 336.345,44.470 C320.318,44.651 314.147,15.582 295.725,15.582 C284.569,15.582 282.690,25.326 261.088,24.487 C239.486,23.649 213.072,3.893 207.601,2.614 C193.757,-0.621 180.895,-1.503 166.950,3.882 C124.147,20.412 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C239.486,23.649 213.072,3.893 207.601,2.614 C193.757,-0.621 180.895,-1.503 166.950,3.882 C124.147,20.412 114.766,44.470 85.633,44.470 C56.500,44.470 29.126,3.882 -0.007,3.882 L-0.007,136.993 Z"/></svg></div></div></div><div class="alternative"><div class="alternative-data"><a href="https://www.websiteplanet.com/credit-card-processing/square-payments/" class="alternative-img" onclick="trackClickout('event', 'clickin', 'Vendor Page - Square: Best for Multichannel Sellers Logo', 'Square: Best for Multichannel Sellers', this, false);"><div class="svg-image-container"><span class="ll-img-wrapper" style="padding:25.100806451613% 0 0;"><noscript><img src="https://dt2sdf0db8zob.cloudfront.net/wp-content/uploads/2022/05/Square_LogoLockup_Black.svg" width="3968" height="996" loading="lazy"/></noscript><img data-src="https://dt2sdf0db8zob.cloudfront.net/wp-content/uploads/2022/05/Square_LogoLockup_Black.svg" width="3968" height="996" alt="Square: Best for Multichannel Sellers" class="ll-img 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C193.757,-0.621 180.895,-1.503 166.950,3.882 C124.147,20.412 114.766,44.470 85.633,44.470 C56.500,44.470 29.126,3.882 -0.007,3.882 L-0.007,136.993 Z"/></svg></div></div></div> </div> </section> </div><!-- #vendor-sections --> <div id="vendor-navbar-wrapper"> <nav class="vendor-navbar" id="vendor-navbar"> <div class="navbar-container"> <div id="navbar-top"> <a href="https://www.websiteplanet.com/goto.php?id=3298007&lang=en&deep_id=0&deep_name=&btn_name=vendorLogoNavBar_3298007_vendor_3298007_5&post_id=3298007&pageview_id=0&direct_link=&type=vendor&=0" onclick="trackClickout('event', 'clickout', 'Vendor Top Logo', 'braintree-payments', this, true );" rel="sponsored noopener noreferrer" target="_blank" class="navbar-logo clickoutLink"> <picture> <source srcset="https://dt2sdf0db8zob.cloudfront.net/wp-content/uploads/2024/04/Braintree-logo-1714020977.webp" type="image/webp"> <source srcset="https://dt2sdf0db8zob.cloudfront.net/wp-content/uploads/2024/04/Braintree-logo-1714020977.png" 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It offers multiple e-commerce integrations, supports over 130 currencies, and accepts several payment methods. However, it has a poor track record, and its fees add up quickly. Our top payment processor, Leaders Merchant Services, is <a href=\"https:\/\/www.websiteplanet.com\/goto.php?id=2631449&lang=en&deep_id=0&deep_name=&btn_name=VendorExternalUrl_2631449_vendor_3298007_989548&post_id=3298007&pageview_id=0&direct_link=&type=vendor&positioninlist=1&=0\" rel=\"sponsored noopener noreferrer\" data-id=\"2631449\" class=\"clickoutLink boldLink shortC\" target=\"_blank\" onclick=\"trackClickout('event', 'clickout', 'VendorExternalUrl_2631449_vendor_3298007_989548', 'leaders-merchant-services', this, true );\">a more cost-effective and reputable option1<\/a>.\n","reviewRating":{"@type":"Rating","bestRating":5,"ratingValue":"3.2","worstRating":0},"itemReviewed":{"@type":"SoftwareApplication","name":"Braintree Payments","operatingSystem":"All","applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","reviewCount":1,"worstRating":1,"ratingValue":"3.2","bestRating":5}},"author":{"@type":"Person","name":"Kamso Oguejiofor","url":"https:\/\/www.websiteplanet.com\/author\/kamso-oguejiofor\/"}},{"@context":"http:\/\/schema.org","@type":"WebSite","@id":"https:\/\/www.websiteplanet.com\/#website","url":"https:\/\/www.websiteplanet.com\/","name":"WebsitePlanet","publisher":{"@id":"https:\/\/www.websiteplanet.com\/#organization"}},{"@context":"http:\/\/schema.org","@type":"WebPage","@id":"https:\/\/www.websiteplanet.com\/credit-card-processing\/braintree-payments\/#webpage","url":"https:\/\/www.websiteplanet.com\/credit-card-processing\/braintree-payments\/","inLanguage":"en_US","name":"Braintree Payments Review: How Good Is It in 2024?","image":{"@type":"ImageObject","@id":"https:\/\/www.websiteplanet.com\/credit-card-processing\/braintree-payments\/#primaryimage","url":"https:\/\/dt2sdf0db8zob.cloudfront.net\/wp-content\/uploads\/2024\/04\/braintreelogo.png","caption":"Braintree Payments Review: How Good Is It in 2024?"},"primaryImageOfPage":{"@id":"https:\/\/www.websiteplanet.com\/credit-card-processing\/braintree-payments\/#primaryimage","url":"https:\/\/dt2sdf0db8zob.cloudfront.net\/wp-content\/uploads\/2024\/04\/braintreelogo.png"},"datePublished":"2024-04-26","dateModified":"2024-11-13"},{"@context":"https:\/\/schema.org","@type":"FAQPage","mainEntity":[{"@type":"Question","name":"Is Braintree payments legit?","acceptedAnswer":{"@type":"Answer","text":"<p><a href=\"#overview\" onclick=\"trackClickout('event', 'clickin', 'anchorLink', 'overview', this, );\">Yes, Braintree Payments is legit<\/a>. It is a payment processor that enables businesses to accept payments through apps or websites. Owned by PayPal, Braintree provides a merchant account and a payment gateway. However, multiple users have reported dissatisfaction with the service.<\/span><\/p>\n"}},{"@type":"Question","name":"How good is Braintree?","acceptedAnswer":{"@type":"Answer","text":"<p>Braintree is a decent option for online businesses due to its <a href=\"#extensive\" onclick=\"trackClickout('event', 'clickin', 'anchorLink', 'extensive', this, );\">numerous third-party integrations<\/a>, various payment methods, and multi-currency options. Its flat-rate pricing is transparent but expensive for high-volume businesses. Many users also complain about long setup times, chargeback issues, closed accounts, and held funds.<\/span><\/p>\n"}},{"@type":"Question","name":"Which is better, Stripe or Braintree?","acceptedAnswer":{"@type":"Answer","text":"<p>Stripe is better overall. Both combine payment gateway and processor services, accept multiple payment methods and currencies, and offer similar rates with no monthly or setup fees. However, unlike Braintree, <strong><a href=\"https:\/\/www.websiteplanet.com\/blog\/stripe-fees\/\" target=\"_blank\" rel=\"noopener\">Stripe offers instant payouts<\/a><\/strong> and quick approvals, has favorable user reviews, supports physical businesses, and provides reliable customer service (including 24\/7 live chat support).<\/span><\/p>\n"}},{"@type":"Question","name":"Is Braintree better than PayPal?","acceptedAnswer":{"@type":"Answer","text":"<p>Not necessarily \u2013 it depends on your business needs. PayPal is likely better if you want to process in-person payments, and it requires less tech skill. However, <a href=\"#pricing\" onclick=\"trackClickout('event', 'clickin', 'anchorLink', 'pricing', this, );\">Braintree has lower rates<\/a> and accepts ACH payments.<\/span><\/p>\n"}}]}]</script> <script>var vm_js_erros = []; window.addEventListener("error", function(event) { console.log(event.error); vm_js_erros.push({message: event.error, file: event.filename, line: event.lineno}); }); (function(w,d) { var datadog_logger_inited = false; function datadog_logger_init() { if (datadog_logger_inited) { return; } datadog_logger_inited = !0; DD_LOGS.init({ clientToken: 'pubae90c910f262c6a56887a7ef8bb5c378', forwardErrorsToLogs: true, }); for (var N = 0; N < vm_js_erros.length; N++) { DD_LOGS.logger.error("JS: " + vm_js_erros[N].message + " in " + vm_js_erros[N].file + " : " + vm_js_erros[N].line, { status: "error", error: vm_js_erros[N] }); } } function load_datadog(e) { w.removeEventListener('scroll', load_datadog, !1); setTimeout(function() { if (datadog_logger_inited) { return; } var head = d.getElementsByTagName('head')[0]; var script = d.createElement('script'); script.async = !0; script.type = 'text/javascript'; script.src = "https://www.datadoghq-browser-agent.com/datadog-logs-us.js"; script.onreadystatechange = datadog_logger_init; script.onload = datadog_logger_init; head.appendChild(script); }, 800); } w.addEventListener('scroll', load_datadog, false); })(window, document);</script> <script> let abAuthor = document.querySelector('.header-author-data'); let abReviwed = document.querySelector('a.ab-5578'); let abAuthorName = document.querySelector('.header-author-data .header-author-name'); let abAuthorNameNewPost = document.querySelector('.header-author-data .new-post-section-author-span'); let abReviwedName = document.querySelector('a.ab-5578 .header-author-name'); if (abAuthor && abReviwed && typeof exp_variant !== 'undefined') { if (exp_variant === 1) { abAuthor.addEventListener('click', (e) => { e.preventDefault(); }); abReviwed.addEventListener('click', (e) => { e.preventDefault(); }); if (abAuthorName) { abAuthorName.addEventListener('click', (e) => { e.stopPropagation(); abAuthor.click(); gtag('event', 'AB_5578', { 'event_category': 'Clickin', 'event_label': 'Written_By' }); }); } if (abAuthorNameNewPost) { abAuthorNameNewPost.addEventListener('click', (e) => { e.stopPropagation(); abAuthor.click(); gtag('event', 'AB_5578', { 'event_category': 'Clickin', 'event_label': 'Written_By' }); }); } abReviwedName.addEventListener('click', (e) => { e.stopPropagation(); abReviwed.click(); gtag('event', 'AB_5578', { 'event_category': 'Clickin', 'event_label': 'Reviewed_By' }); }); } window.addEventListener('load', () => { var dt = { pageview_id: dataAloomaIds.pageviewRandomId, experimentName: '[Organic] Clickable Reviewed By without Hover', experimentID: 762, chosenVariation: exp_variant }; aloomaReportPageView('experiment', dt); if (document.body.classList.contains('logged-in')) { console.log('aloomaExperimentData', dt); } }, true); } else { document.querySelector('html').removeAttribute("data-ab"); document.querySelector('html').removeAttribute("data-var"); } </script> <script>var _ab_nonce = "c9cb5b72f9";</script> </body> </html>