CINXE.COM

<!DOCTYPE html> <html class="no-js" lang="en" dir="ltr">  <head>  <script>(function(w,d,s,l,i){w[l]=w[l]||[];w[l].push({'gtm.start': new Date().getTime(),event:'gtm.js'});var f=d.getElementsByTagName(s)[0], j=d.createElement(s),dl=l!='dataLayer'?'&l='+l:'';j.async=true;j.src= 'https://www.googletagmanager.com/gtm.js?id='+i+dl;f.parentNode.insertBefore(j,f); })(window,document,'script','dataLayer','GTM-T68P42');</script>  <meta charset="utf-8">  <title>Business | CRTC</title> <meta content="width=device-width,initial-scale=1" name="viewport">  <meta name="dcterms.subject" title="gccore" content="Broadcasting, Telecommunications"> <meta name="dcterms.creator" content="Government of Canada, Canadian Radio-television and Telecommunications Commission (CRTC)"> <meta name="dcterms.type" content=""> <meta name="dcterms.title" content="Business"> <meta name="dcterms.description" content="Information on CRTC activities related to broadcasting and telecommunications undertakings"> <meta name="dcterms.issued" title="W3CDTF" content="2017-08-15"> <meta name="dcterms.modified" title="W3CDTF" content="2024-10-05"> <meta name="dcterms.subject" title="gccrtcthes" content="Broadcasting, Telecommunications, Compliance, Regulation, CRTC, Undertakings"> <meta name="keywords" content="Broadcasting, Telecommunications, Compliance, Regulation, CRTC, Undertakings"> <meta name="dcterms.language" title="ISO639-2" content="eng">   <link rel="manifest" href="/_site/js/manifest.json"> <meta name="theme-color" content="#000000"> <meta name="msapplication-navbutton-color" content="#000000">  <link href="/_site/theme/assets/favicon.ico" rel="icon" type="image/x-icon"> <link rel="stylesheet" href="/_site/theme/css/theme.min.css">   <script src="https://kit.fontawesome.com/ad00c72919.js" crossorigin="anonymous"></script>   <noscript><link rel="stylesheet" href="/_site/theme/css/noscript.min.css"></noscript> <link rel="stylesheet" href="/_site/css/global_features.css">  <link rel="preconnect" href="https://dev.visualwebsiteoptimizer.com"> <script id='vwoCode'> window._vwo_code || (function() { var account_id=785677, version=2.0, settings_tolerance=2000, hide_element='body', hide_element_style = 'opacity:0 !important;filter:alpha(opacity=0) !important;background:none !important', /* DO NOT EDIT BELOW THIS LINE */ f=false,w=window,d=document,v=d.querySelector('#vwoCode'),cK='_vwo_'+account_id+'_settings',cc={};try{var c=JSON.parse(localStorage.getItem('_vwo_'+account_id+'_config'));cc=c&&typeof c==='object'?c:{}}catch(e){}var stT=cc.stT==='session'?w.sessionStorage:w.localStorage;code={use_existing_jquery:function(){return typeof use_existing_jquery!=='undefined'?use_existing_jquery:undefined},library_tolerance:function(){return typeof library_tolerance!=='undefined'?library_tolerance:undefined},settings_tolerance:function(){return cc.sT||settings_tolerance},hide_element_style:function(){return'{'+(cc.hES||hide_element_style)+'}'},hide_element:function(){return typeof cc.hE==='string'?cc.hE:hide_element},getVersion:function(){return version},finish:function(){if(!f){f=true;var e=d.getElementById('_vis_opt_path_hides');if(e)e.parentNode.removeChild(e)}},finished:function(){return f},load:function(e){var t=this.getSettings(),n=d.createElement('script'),i=this;if(t){n.textContent=t;d.getElementsByTagName('head')[0].appendChild(n);if(!w.VWO||VWO.caE){stT.removeItem(cK);i.load(e)}}else{n.fetchPriority='high';n.src=e;n.type='text/javascript';n.onerror=function(){_vwo_code.finish()};d.getElementsByTagName('head')[0].appendChild(n)}},getSettings:function(){try{var e=stT.getItem(cK);if(!e){return}e=JSON.parse(e);if(Date.now()>e.e){stT.removeItem(cK);return}return e.s}catch(e){return}},init:function(){if(d.URL.indexOf('__vwo_disable__')>-1)return;var e=this.settings_tolerance();w._vwo_settings_timer=setTimeout(function(){_vwo_code.finish();stT.removeItem(cK)},e);var t=d.currentScript,n=d.createElement('style'),i=this.hide_element(),r=t&&!t.async&&i?i+this.hide_element_style():'',c=d.getElementsByTagName('head')[0];n.setAttribute('id','_vis_opt_path_hides');v&&n.setAttribute('nonce',v.nonce);n.setAttribute('type','text/css');if(n.styleSheet)n.styleSheet.cssText=r;else n.appendChild(d.createTextNode(r));c.appendChild(n);this.load('https://dev.visualwebsiteoptimizer.com/j.php?a='+account_id+'&u='+encodeURIComponent(d.URL)+'&vn='+version)}};w._vwo_code=code;code.init();})(); </script>  </head> <body vocab="https://schema.org/" typeof="WebPage" data-ng-app="myApp">  <noscript> <iframe title="gtm" src="https://www.googletagmanager.com/ns.html?id=GTM-T68P42" height="0" width="0" style="display:none;visibility:hidden"></iframe> </noscript> <ul id="wb-tphp"> <li class="wb-slc"><a class="wb-sl" href="#wb-cont">Skip to main content</a></li> <li class="wb-slc visible-sm visible-md visible-lg"><a class="wb-sl" href="#wb-info">Skip to "About this site"</a></li> </ul> <header> <div id="wb-bnr"> <div id="wb-bar"> <div class="container noindex"> <div class="row noindex"> <object id="gcwu-sig" type="image/svg+xml" tabindex="-1" role="img" data="/_site/theme/assets/sig-en.svg" aria-label="Government of Canada"></object> <ul id="gc-bar" class="list-inline"> <li><a href="https://www.canada.ca/en.html" rel="external">Canada.ca</a></li> <li><a href="https://www.canada.ca/en/services.html" rel="external">Services</a></li> <li><a href="https://www.canada.ca/en/government/dept.html" rel="external">Departments</a></li> <li id="wb-lng"><h2>Language selection</h2> <ul class="list-inline"> <li><a lang="fr" href="/language.asp">Français</a></li> </ul> </li> </ul> <section class="wb-mb-links col-xs-12 visible-sm visible-xs" id="wb-glb-mn"> <h2>Search and menus</h2> <ul class="pnl-btn list-inline text-right"> <li><a href="#mb-pnl" title="Search and menus" aria-controls="mb-pnl" class="overlay-lnk btn btn-sm btn-default" role="button"><span class="glyphicon glyphicon-search"><span class="glyphicon glyphicon-th-list"><span class="wb-inv">Search and menus</span></span></span></a></li> </ul> <div id="mb-pnl" class="noindex"></div> </section> </div> </div> </div> <div class="container noindex"> <div class="row noindex"> <div id="wb-sttl" class="col-md-5 noindex"> <a href="/eng/home-accueil.htm"> <span>Canadian Radio-television and Telecommunications Commission</span> </a> </div> <object id="wmms" type="image/svg+xml" tabindex="-1" role="img" data="/_site/theme/assets/wmms.svg" aria-label="Symbol of the Government of Canada"></object> <section id="wb-srch" class="visible-md visible-lg"> <h2>Search</h2> <form action="https://applications.crtc.gc.ca/recherche-search/eng/home/search" method="get" role="search" class="form-inline"> <div class="form-group noindex"> <label for="wb-srch-q">Search website</label> <input id="wb-srch-q" class="form-control" name="q" type="search" value="" size="27" maxlength="150">  </div> <button type="submit" id="wb-srch-sub" class="btn btn-default">Search</button> </form> </section> </div> </div> </div> <nav id="wb-sm" data-ajax-fetch="/_site/theme/ajax/sitemenu-en.html" data-trgt="mb-pnl" class="wb-menu visible-md visible-lg" typeof="SiteNavigationElement"> <div class="container nvbar noindex"> <h2>Topics menu</h2> <div class="row noindex"> <ul class="list-inline menu"> <li><a href="/eng/phone/">Phone</a></li> <li><a href="/eng/internet/">Internet</a></li> <li><a href="/eng/television/">TV & Radio</a></li> <li><a href="/eng/industr/">Business</a></li> </ul> </div> </div> </nav> <nav id="wb-bc" property="breadcrumb"> <div class="container noindex"> <div class="row noindex"> <ol class="breadcrumb"> <li><a href="/eng/home-accueil.htm">Home</a></li> </ol> </div> </div> </nav> </header> <main property="mainContentOfPage" class="container">  <div class="row profile"> <div class="col-md-6"> <h1 property="name" id="wb-cont">Business</h1> <p>The CRTC engages in a wide range of activities. We supervise and regulate over 2,000 broadcasters, such as TV services, AM and FM radio stations as well as the companies that bring these services to you. We also regulate telecommunications carriers, including major telephone companies.</p> <p>We issue, renew and amend broadcasting licences. We also issue licences for international telecommunications. These services allow telephone users to make and receive calls outside of Canada.</p> <p>We make decisions on broadcasting industry mergers, acquisitions and ownership changes.</p> <p>We approve tariffs and certain agreements for the telecommunications sector. </p> </div> <div class="col-md-6 mrgn-tp-xl hidden-sm hidden-xs"> <img src="/images/landings/126_CRTCLandingPages_Business_01.jpg" alt="" class="pull-right img-responsive thumbnail"> </div> </div> <div class="row"> <div class="col-md-8">  <h2>Services and information</h2> <div class="wb-eqht row"> <section class="col-md-6"> <h3 class="h4"><a href="/eng/dno.htm" id="dno">Decisions, notices and orders</a></h3> <p>Find a decision, information bulletin, notice of consultation, order or regulatory policy.</p> </section> <section class="col-md-6"> <h3 class="h4"><a href="/eng/8045/lc.htm" id="lc">Commission letters</a></h3> <p>Find a letter issued by the CRTC.</p> </section> <section class="col-md-6"> <h3 class="h4"><a href="/eng/consultation/" id="pub">Consultations and hearings</a></h3> <p>Find a consultation about phone, internet, radio, and television; telemarketing rules, do not call list, and anti-spam legislation; a public hearing by date, or a hearing transcript.</p> </section> <section class="col-md-6"> <h3 class="h4"><a href="/eng/forms/form_index.htm" id="form">Forms and My CRTC account login</a></h3> <p>Find the right cover page, broadcasting form, Canadian Program Certification form, or telecommunications costs assessments form. Sign-up for a My CRTC Account or login to TV logs.</p> </section> <section class="col-md-6"> <h3 class="h4"><a href="/eng/industr/info.htm" id="form">The <em>Online News Act</em></a></h3> <p>Learn about the plan to build a bargaining framework for fair negotiations between news organizations in Canada and the largest online platforms.</p> </section> <section class="col-md-6"> <h3 class="h4"><a href="/eng/ce/actions.htm" id="enforce">Enforcement actions</a></h3> <p>We protect the interests of Canadians and prevent abuse of the communications system.</p> </section> <section class="col-md-6"> <h3 class="h4"><a href="/eng/industr/acces/index.htm" id="canact">Obligations of regulated entities under the <em>Accessible Canada Act</em> and the <em>CRTC Accessibility Reporting Regulations</em></a></h3> <p>Find information on the requirements and obligations of broadcast and telecommunications service providers under the <em>Accessible Canada Act</em> (ACA).</p> </section> <section class="col-md-6"> <h3 class="h4"><a href="/eng/comm/telecom/" id="telecom">Telecommunications providers </a></h3> <p>Register as a telecommunications provider, responsibilities and regulatory obligations, list of registered providers, BITS licences, registration support, and alternative dispute resolution.</p> </section> <section class="col-md-6"> <h3 class="h4"><a href="/eng/industr/tvradio/" id="radio">Broadcasters and Canadian productions </a></h3> <p>Find a full list of services for radio and TV broadcasters regarding licences, exemptions, certifications and programing regulations.</p> </section> <section class="col-md-6"> <h3 class="h4"><a href="/eng/industr/stats.htm" id="surv">Surveys and statistics</a></h3> <p>Financial summaries for broadcasting sector, video-on-demand - aggregate statistical data, and aggregate annual returns for large broadcasters.</p> </section> <section class="col-md-6"> <h3 class="h4"><a href="/eng/cisc-cdci.htm" id="cisc">CISC working groups</a></h3> <p>Working groups, agendas, submit CISC documents, registration lists, agreements and guidelines, administrative guidelines.</p> </section> <section class="col-md-6"> <h3 class="h4"><a href="/eng/streaming.htm" id="stream">Online streaming services</a></h3> <p>Learn about the requirements that online streaming services must meet when operating in Canada.</p> </section> </div> </div> <aside class="col-md-4"> <h2>Most requested</h2> <ul class="lst-spcd"> <li><a href="/eng/whatsnew.htm">Today’s Releases</a></li> <li><a href="/eng/media.htm">News and Speeches</a></li> <li><a href="/eng/statutes-lois.htm">Statutes and regulations</a></li> <li><a href="/eng/television/radio/guide.htm">Practical guide to radio licence renewals</a></li> </ul> <h2>More information</h2> <ul class="lst-spcd"> <li><a href="/eng/publications/">Plans and reports</a></li> <li><a href="/eng/comm/pro.htm">How the CRTC helps protect Canadians</a></li> <li><a href="/eng/irc-cir.htm">Information Resource Centre</a></li> </ul> </aside> </div> <h2>Features</h2> <div class="row"> <div class="col-lg-4 col-md-6 mrgn-bttm-md"> <a href="/eng/internet/casl/vd1.htm"> <figure> <figcaption>Spam and Telemarketing – Stir in the regulations</figcaption> <img src="/images/CASL/CASL-UTR%20Still%20video%20A_360x203.jpg" alt="Spam and Telemarketing – Stir in the regulations " class="img-responsive thumbnail mrgn-bttm-sm"> </figure> </a> <p class="small">The success of the Tiny Cakes bakery is based on its effective marketing, but remember, you must follow the rules when contacting customers.</p> </div> <div class="col-lg-4 col-md-6 mrgn-bttm-md"> <a href="/eng/internet/casl/vd2.htm"> <figure> <figcaption>Spam – A compliance feast</figcaption> <img src="/images/CASL/CASL-UTR%20Still%20video%20B_360x203.jpg" alt="Spam – A compliance feast" class="img-responsive thumbnail mrgn-bttm-sm"> </figure> </a> <p class="small">How can Kim help her employees comply with Canada's anti-spam law?</p> </div> <div class="col-lg-4 col-md-6 mrgn-bttm-md"> <a href="/eng/internet/casl/vd3.htm"> <figure> <figcaption>Telemarketing – Concoct a compliance program</figcaption> <img src="/images/CASL/CASL-UTR%20Still%20video%20C_360x203.jpg" alt="Telemarketing – Concoct a compliance program" class="img-responsive thumbnail mrgn-bttm-sm"> </figure> </a> <p class="small">Kim embarks on a telemarketing blitz to sell her delicious Tiny Cake, but wait, you can't just call people at home!</p> </div> </div>  <dl id="wb-dtmd"> <dt>Date modified: </dt> <dd> <time property="dateModified">2024-10-05</time> </dd> </dl> </main> <footer id="wb-info" class="visible-sm visible-md visible-lg wb-navcurr"> <div class="noindex container"> <nav> <h2>About this site</h2> <ul id="gc-tctr" class="list-inline"> <li><a href="/eng/copyright.htm" rel="license" id="ftr-ats00">Terms and conditions</a></li> <li><a href="/eng/disclosure-divulgation.htm" id="ftr-ats01">Transparency</a></li> </ul> <div class="row noindex"> <section class="col-sm-3"> <h3>About</h3> <ul class="list-unstyled"> <li><a href="/eng/acrtc/org.htm" id="ftr-a00">Our organization</a></li> <li><a href="/eng/irc-cir.htm" id="ftr-a01">E-Library</a></li> <li><a href="/eng/publications/" id="ftr-a02">Plans and reports</a></li> <li><a href="/eng/statutes-lois.htm" id="ftr-a03">Statutes and regulations</a></li> <li><a href="/eng/cisc-cdci.htm" id="ftr-a04">CRTC Interconnection Steering Committee (CISC)</a></li> </ul> </section> <section class="col-sm-3"> <h3>Contact us</h3> <ul class="list-unstyled"> <li><a href="/eng/contact/" id="ftr-01">Contact us</a></li> <li><a href="/eng/contact/question.htm" id="ftr-02">Support Centre</a></li> </ul> </section> <section class="col-sm-3"> <h3>News</h3> <ul class="list-unstyled"> <li><a href="/eng/com100/media2024.htm" id="ftr-n00">News releases</a></li> <li><a href="/eng/com200/media2024.htm" id="ftr-n01">Speeches</a></li> <li><a href="/eng/com300/media2024.htm" id="ftr-n02">Statements</a></li> </ul> </section> <section class="col-sm-3"> <h3>Stay connected</h3> <ul class="list-unstyled"> <li><a href="/eng/acrtc/sc-rb.htm">Stay connected</a></li> <li><a href="https://www.facebook.com/crtceng">Facebook</a></li> <li><a href="https://twitter.com/CRTCeng">X</a></li> <li><a href="https://www.youtube.com/user/CRTCgcca/feed">YouTube</a></li> <li><a href="https://ca.linkedin.com/company/crtc">LinkedIn</a></li> <li><a href="/eng/subscribe.htm">Mailing list</a></li> <li><a href="/eng/acrtc/sc-rb.htm#RSS">RSS feeds</a></li> </ul> </section> </div> </nav> </div> <div id="gc-info"> <div class="noindex container"> <nav> <h2>Government of Canada footer</h2> <ul class="list-inline"> <li><a href="https://www.canada.ca/en/services/health.html"><span>Health</span></a></li> <li><a href="https://travel.gc.ca/"><span>Travel</span></a></li> <li><a href="https://www.canada.ca/en/employment-social-development/corporate/portfolio/service-canada.html"><span>Service Canada</span></a></li> <li><a href="https://www.jobbank.gc.ca/home"><span>Jobs</span></a></li> <li><a href="https://www.canada.ca/en/department-finance/services/publications/federal-budget.html"><span>Economy</span></a></li> <li id="canada-ca"><a href="https://www.canada.ca/en.html">Canada.ca</a></li> </ul> </nav> </div> </div> </footer>  <script src="https://ajax.googleapis.com/ajax/libs/jquery/3.2.1/jquery.js"></script> <script src="/_site/theme/js/wet-boew.min.js"></script>   <script src="/_site/theme/js/theme.min.js"></script> </body> </html>