Sales Activities | Freshsales

<!DOCTYPE html> <html lang="es"> <head id="head"> <link rel="preconnect" href="https://website-assets-fw.freshworks.com"> <link rel="dns-prefetch" href="https://website-assets-fw.freshworks.com"> <link rel="preconnect" href="https://use.typekit.net"> <link rel="dns-prefetch" href="https://use.typekit.net"> <link rel="preconnect" href="https://cdn.optimizely.com"> <link rel="dns-prefetch" href="https://cdn.optimizely.com"> <link rel="dns-prefetch" href="https://accounts.freshworks.com"> <link rel="dns-prefetch" href="https://cdn-ukwest.onetrust.com"> <link rel="dns-prefetch" href="https://www.googletagmanager.com"> <link rel="preload" as="font" crossorigin type="font/woff" href="https://use.typekit.net/af/160664/00000000000000007735bb32/30/l?primer=7cdcb44be4a7db8877ffa5c0007b8dd865b3bbc383831fe2ea177f62257a9191&fvd=n5&v=3"> <link rel="preload" as="font" crossorigin type="font/woff" href="https://use.typekit.net/af/384d9b/00000000000000007735bb6a/30/l?primer=7cdcb44be4a7db8877ffa5c0007b8dd865b3bbc383831fe2ea177f62257a9191&fvd=n7&v=3"> <link rel="preload" as="font" crossorigin type="font/woff" href="https://use.typekit.net/af/0230dd/00000000000000007735bb33/30/l?primer=7cdcb44be4a7db8877ffa5c0007b8dd865b3bbc383831fe2ea177f62257a9191&fvd=n4&v=3"> <link rel="preload" as="font" crossorigin type="font/woff" href="https://use.typekit.net/af/153042/00000000000000007735bb62/30/l?primer=7cdcb44be4a7db8877ffa5c0007b8dd865b3bbc383831fe2ea177f62257a9191&fvd=n6&v=3"> <link rel="preload" as="style" href="https://use.typekit.net/pjk5ugs.css"> <link rel="stylesheet" href="https://use.typekit.net/pjk5ugs.css" media="print" onload="this.media='all'"> <noscript><link rel="stylesheet" href="https://use.typekit.net/pjk5ugs.css"></noscript> <link rel="preload" as="style" href="/static-assets/css/site.css?ae70ad6e4902988cb1d06c390d848415"> <link rel="stylesheet" href="/static-assets/css/site.css?ae70ad6e4902988cb1d06c390d848415"> <script src="https://cdn.optimizely.com/public/20976504213/s/freshworks.js"></script> <script defer src="https://cdn-ukwest.onetrust.com/scripttemplates/otSDKStub.js" type="text/javascript" charset="UTF-8" data-document-language="true" data-domain-script="2a76c653-4097-454f-9172-b4ab95061efd"></script> <script type="text/javascript" defer src="/static-assets/js/freshworks.js?e942c46244e0ef103eb99d22b6ca7a17"></script> <script type="text/javascript"> function OptanonWrapper() { FW.onLoad(function () { window.OldOnetrustActiveGroups = OnetrustActiveGroups; }); OneTrust.InsertScript('/static-assets/js/websiteAnalytics.js?2e409ea57cc7ded1f050302413ae5e83', 'head', null, null, 'C0001'); } </script> <meta charset="utf-8"> <meta name="viewport" content="width=device-width, initial-scale=1, shrink-to-fit=no"> <title>Sales Activities | Freshsales</title> <meta name="description" content="Sales Activities lets you create, track, and optimize your sales process right within the Freshsales. Start working smarter with AI Based insights for your sales process."> <meta name="keywords" content=""> <link rel="icon" size="16x16" type="image/png" href="/static-assets/images/favicon/fworks.png"/> <link rel="icon" size="96x96" type="image/png" href="/static-assets/images/favicon/fworks.png"/> <link rel="icon" size="32x32" type="image/png" href="/static-assets/images/favicon/fworks.png"/> <link rel="icon" size="192x192" type="image/png" href="/static-assets/images/favicon/fworks.png"/> <link rel="apple-touch-icon" size="16x16" type="image/png" href="/static-assets/images/favicon/fworks.png"/> <link rel="apple-touch-icon" size="96x96" type="image/png" href="/static-assets/images/favicon/fworks.png"/> <link rel="apple-touch-icon" size="32x32" type="image/png" href="/static-assets/images/favicon/fworks.png"/> <link rel="apple-touch-icon" size="192x192" type="image/png" href="/static-assets/images/favicon/fworks.png"/> <meta content="IE=edge" http-equiv="X-UA-Compatible"> <meta content="on" http-equiv="cleartype"/> <meta property="og:type" content="website" /> <meta property="og:title" content="Sales Activities | Freshsales"> <meta property="og:description" content="Sales Activities lets you create, track, and optimize your sales process right within the Freshsales. Start working smarter with AI Based insights for your sales process."> <meta property="og:url" content="https://www.freshworks.com/es/crm/features/sales-activity-management/"> <link rel="canonical" href="https://www.freshworks.com/es/crm/features/sales-activity-management/"> <meta property="og:image" content="https://website-assets-fw.freshworks.com/attachments/cjoy5gex109jacafzqsifiicz-fsales-og-image.full.png" /> <meta name="og:image" content="https://website-assets-fw.freshworks.com/attachments/cjoy5gex109jacafzqsifiicz-fsales-og-image.full.png" /> <meta name="twitter:title" content="Sales Activities | Freshsales" /> <meta name="twitter:description" content="Sales Activities lets you create, track, and optimize your sales process right within the Freshsales. Start working smarter with AI Based insights for your sales process." /> <meta property="twitter:image" content="https://website-assets-fw.freshworks.com/attachments/cjoy5gex109jacafzqsifiicz-fsales-og-image.full.png" /> <meta content="true" name="HandheldFriendly"/> <meta content="320" name="MobileOptimized"/> <meta content="yes" name="apple-mobile-web-app-capable"/> <meta content="black-translucent" name="apple-mobile-web-app-status-bar-style"/> <meta content="telephone=no" name="format-detection"/> <meta content="address=no" name="format-detection"/> <script> try { // url sanitize -- update current search after removing vulnerable params in the url var currentSearch = (function sanitizeQueryParams (queryString) { if (!queryString) return ''; var decoded; try { // handle malformed URL with lone '%' char decoded = decodeURIComponent(queryString); } catch (e) { decoded = queryString.replace(/%/g, '') } if (decoded.indexOf('%') > -1) { return sanitizeQueryParams(decoded); } var queryParams = decoded.slice(1).split('&').map(function (param) { var pair = param.replace(/[<>()]/g, '').split('='); // handle broken query param before encoding if(pair.length < 2) return pair; return pair[0] + '=' + encodeURIComponent(pair[1]); }).join('&'); return queryParams; })(window.location.search); if (currentSearch) { var queryParams = currentSearch.split('&'); var blackListedQueryParams = /(first_name|first-name|last-name|last_name|email|company|domain-|phone).*/gi var cleanQueryParams = '?' queryParams.forEach(function(query) { // Handling emails if (query.indexOf('@') !== -1 ) { return; }; // Handle cases that match regex var queryLeft = query.trim().split('=')[0] if (blackListedQueryParams.test(queryLeft)) return; cleanQueryParams += `${query}&` }); // Remove any trailing & cleanQueryParams = cleanQueryParams.replace(/&$/, ''); // Change the params if there is a mismatch if (window.location.search !== cleanQueryParams) { window.history.replaceState(null, null, cleanQueryParams); } } } catch (e) { console.log(e); } </script> <script type="text/plain" class="optanon-category-C0003"> document.cookie = 'cssVersion=ae70ad6e4902988cb1d06c390d848415; path=/; domain='+window.location.hostname+'; max-age=' + 60*60*24*365; </script> <script type="text/javascript"> window.FW = { cbQueue: [], onLoad: function(){ this.cbQueue.push(arguments) } }; </script> <link rel="alternate" hreflang= "x-default" href="https://www.freshworks.com/crm/features/sales-activity-management/" /> <link rel="alternate" hreflang= "en-US" href="https://www.freshworks.com/crm/features/sales-activity-management/" /> <link rel="alternate" hreflang= "de" href="https://www.freshworks.com/de/crm/features/sales-activity-management/" /> <link rel="alternate" hreflang= "nl" href="https://www.freshworks.com/nl/crm/features/sales-activity-management/" /> <link rel="alternate" hreflang= "fr" href="https://www.freshworks.com/fr/crm/features/sales-activity-management/" /> <link rel="alternate" hreflang= "sv" href="https://www.freshworks.com/se/crm/features/sales-activity-management/" /> <link rel="alternate" hreflang= "es-ES" href="https://www.freshworks.com/es/crm/features/sales-activity-management/" /> <link rel="alternate" hreflang= "es-MX" href="https://www.freshworks.com/latam/crm/features/sales-activity-management/" /> <link rel="alternate" hreflang= "es-CO" href="https://www.freshworks.com/latam/crm/features/sales-activity-management/" /> <link rel="alternate" hreflang= "es-AR" href="https://www.freshworks.com/latam/crm/features/sales-activity-management/" /> <link rel="alternate" hreflang= "pt-BR" href="https://www.freshworks.com/br/crm/features/sales-activity-management/" /> <link rel="alternate" hreflang= "ja-JP" href="https://www.freshworks.com/jp/crm/features/sales-activity-management/" /> <link rel="alternate" hreflang= "ko" href="https://www.freshworks.com/ko/crm/features/sales-activity-management/" /> <link rel="prefetch" href="https://fast.wistia.com/assets/external/E-v1.js" /> </head> <body class=" nav-transparent " data-product-name="fsales" data-lang=es > <header> <nav class="nav-scroll nav-light-bg "> <div class="nav-super-wrapper nav-wrapper-border dark "> <div class="nav-super l-page clearfix-lg"> <span class="nav-super-item home-link"> <a href="#main-content" class="skip-to-main-content" role="button" rel="nofollow, noindex">Skip to main content</a> <a class="super-logo" href="/"> <img class="logo logo-fworks nav-super-logo" src="/static-assets/images/common/company/logos/logo-fworks-black.svg" alt="Freshworks" /> </a> </span> <ul class="l-nav-list nav-super-menu" style=""> <li class="nav-super-item card-nav has-sub-menu " > <a class="nav-super-label" href="#" role="button" aria-haspopup="true" aria-expanded="false">Productos</a> <i class="icon-arrow-down nav-sub-toggle" aria-hidden="true"></i> <div class="l-nav-list nav-sub-menu persona-product-wrapper persona-product-wrapper-v2"> <div class="nav-persona-product-row"> <div class="nav-persona-product-column"> <ul class="persona-column-inner"> <li class="nav-sub-item nav-logo-tagline"> <a rel=" " href="https://www.freshworks.com/customer-service-suite/?source=fsales&medium=referral&campaign=fsales_corp_nav" class="nav-sub-label" tabindex="-1"> <div class="persona-product-card"> <h2 class="nav-sub-item-text product-heading">Freshdesk Omni</h2> <span class="desc">La solución integral, impulsada por IA generativa</span> <span class="label">Freshdesk Omni</span> </div> </a> </li> <li class="nav-sub-item nav-logo-tagline"> <a rel=" " href="https://www.freshworks.com/es/freshdesk/?source=fsales&medium=referral&campaign=fsales_corp_nav" class="nav-sub-label" tabindex="-1"> <div class="persona-product-card"> <h2 class="nav-sub-item-text product-heading">Freshdesk</h2> <span class="desc">Satisfaga las necesidades de sus clientes y agentes con un servicio y una asistencia sin complicaciones</span> <span class="label">Freshdesk</span> </div> </a> </li> <li class="nav-sub-item nav-logo-tagline"> <a rel=" " href="/es/live-chat-software/?source=fsales&medium=referral&campaign=fsales_corp_nav" class="nav-sub-label" tabindex="-1"> <div class="persona-product-card"> <h2 class="nav-sub-item-text product-heading">Freshchat</h2> <span class="desc">Chat en directo con bots potenciados por IA en todos los canales de mensajería</span> <span class="label">Freshchat</span> </div> </a> </li> </ul> </div> <div class="nav-persona-product-column"> <ul class="persona-column-inner"> <li class="nav-sub-item nav-logo-tagline"> <a rel=" " href="https://www.freshworks.com/es/freshservice/?source=fsales&medium=referral&campaign=fsales_corp_nav" class="nav-sub-label" tabindex="-1"> <div class="persona-product-card"> <h2 class="nav-sub-item-text product-heading">Freshservice</h2> <span class="desc">Gestión de servicios de TI moderna e intuitiva</span> <span class="label">Freshservice</span> </div> </a> </li> <li class="nav-sub-item nav-logo-tagline"> <a rel=" " href="/es/crm/sales/" class="nav-sub-label" tabindex="-1"> <div class="persona-product-card"> <h2 class="nav-sub-item-text product-heading">Freshsales</h2> <span class="desc">Impulse los ingresos y la productividad con el CRM fácil de usar e impulsado por IA</span> <span class="label">Freshsales</span> </div> </a> </li> <li class="nav-sub-item nav-logo-tagline"> <a rel=" " href="/es/crm/marketing/?source=fsales&medium=referral&campaign=fsales_corp_nav" class="nav-sub-label" tabindex="-1"> <div class="persona-product-card"> <h2 class="nav-sub-item-text product-heading">Freshmarketer</h2> <span class="desc">Campañas de marketing multicanal para comercio electrónico</span> <span class="label">Freshmarketer</span> </div> </a> </li> </ul> </div> </div> <div class="bottom-pane"> <a rel=" " href="/es/products/" tabindex="-1"> <div class="nav-sub-item nav-logo-tagline bottom-pane-link fworks-bg align-center"> <span class="forward--link forward--link--label"> Ver todos los productos <span class="forward--link--icon" aria-hidden="true"></span> </span> </div> </a> </div> </div> </li> <li class="nav-super-item has-sub-menu " > <a class="nav-super-label" href="#" role="button" aria-haspopup="true" aria-expanded="false">Empresa</a> <i class="icon-arrow-down nav-sub-toggle" aria-hidden="true"></i> <ul class="l-nav-list nav-sub-menu"> <li class="nav-sub-item"> <a tabindex="-1" class="nav-sub-label" href="/es/company/about/" rel=" " > <span class="label"> Acerca de </span> </a> </li> <li class="nav-sub-item"> <a tabindex="-1" class="nav-sub-label" href="/es/company/leadership/" rel=" " > <span class="label"> Liderazgo </span> </a> </li> <li class="nav-sub-item"> <a tabindex="-1" class="nav-sub-label" href="/es/company/board/" rel=" " > <span class="label"> Junta Directiva </span> </a> </li> <li class="nav-sub-item"> <a tabindex="-1" class="nav-sub-label" href="/es/company/investors/" rel=" " > <span class="label"> Inversores </span> </a> </li> <li class="nav-sub-item"> <a tabindex="-1" class="nav-sub-label" href="/company/affiliate-partner/" rel=" " > <span class="label"> Afiliados </span> </a> </li> <li class="nav-sub-item"> <a tabindex="-1" class="nav-sub-label" href="/company/partners/" rel=" " > <span class="label"> Socios </span> </a> </li> <li class="nav-sub-item"> <a tabindex="-1" class="nav-sub-label" href="/es/company/careers/" rel=" " > <span class="label"> Carreras profesionales </span> </a> </li> <li class="nav-sub-item"> <a tabindex="-1" class="nav-sub-label" href="https://blog.freshworks.com/?utm_source=freshworks&utm_medium=referral" rel=" " > <span class="label"> Blog </span> </a> </li> <li class="nav-sub-item"> <a tabindex="-1" class="nav-sub-label" href="/newsroom/press-releases/" rel=" " > <span class="label"> Comunicados </span> </a> </li> <li class="nav-sub-item"> <a tabindex="-1" class="nav-sub-label" href="/es/contact/" rel=" " > <span class="label"> Contacto </span> </a> </li> </ul> </li> <li class="nav-super-item " > <a class="nav-super-label" href="/support/" rel=" " >Soporte</a> </li> <li class="nav-super-item " > <a class="nav-super-label" href="https://www.freshworks.com/es/freshsales-crm/iniciar-sesion/" rel=" " >Iniciar sesión</a> </li> <li class="nav-super-item " > <a class="nav-super-label" href="https://www.freshworks.com/es/contacto/" rel=" " >Contáctanos</a> </li> <li class="language-selector nav-super-item has-sub-menu hide-in-mobile"> <a class = "fw-flag-globe" href="#" title="Globe icon" role="button" aria-label="language selector" aria-haspopup="true" aria-expanded="false"></a> <div class= "language-selector-card--v2"> <ul class="row navigation-language-selector"> <li class="nav-sub-item active nav-lang-option"> <a aria-current="page" class="nav-sub-label" tabindex="-1" lang="es"> Español (España) </a> </li> <li class="nav-sub-item nav-lang-option"> <a class="nav-sub-label" href="https://www.freshworks.com/crm/features/sales-activity-management/" lang="en-us" tabindex="-1"> English </a> </li> <li class="nav-sub-item nav-lang-option"> <a class="nav-sub-label" href="https://www.freshworks.com/de/crm/features/sales-activity-management/" lang="de-de" tabindex="-1"> Deutsch </a> </li> <li class="nav-sub-item nav-lang-option"> <a class="nav-sub-label" href="https://www.freshworks.com/nl/crm/features/sales-activity-management/" lang="nl" tabindex="-1"> Nederlands </a> </li> <li class="nav-sub-item nav-lang-option"> <a class="nav-sub-label" href="https://www.freshworks.com/fr/crm/features/sales-activity-management/" lang="fr" tabindex="-1"> Français </a> </li> <li class="nav-sub-item nav-lang-option"> <a class="nav-sub-label" href="https://www.freshworks.com/se/crm/features/sales-activity-management/" lang="sv-SE" tabindex="-1"> Svenska </a> </li> <li class="nav-sub-item nav-lang-option"> <a class="nav-sub-label" href="https://www.freshworks.com/latam/crm/features/sales-activity-management/" lang="es-latam" tabindex="-1"> Español (América Latina) </a> </li> <li class="nav-sub-item nav-lang-option"> <a class="nav-sub-label" href="https://www.freshworks.com/br/crm/features/sales-activity-management/" lang="pt-br" tabindex="-1"> Português (Brasil) </a> </li> <li class="nav-sub-item nav-lang-option"> <a class="nav-sub-label" href="https://www.freshworks.com/jp/crm/features/sales-activity-management/" lang="ja" tabindex="-1"> 日本語 </a> </li> <li class="nav-sub-item nav-lang-option"> <a class="nav-sub-label" href="https://www.freshworks.com/ko/crm/features/sales-activity-management/" lang="ko" tabindex="-1"> 한국어 </a> </li> </ul> </div> </li> </ul> </div> </div> <div class="nav-primary-wrapper" tabindex="-1"> <div class="nav-primary l-page"> <div class="nav-logo-wrapper"> <div class="product-logo-wrap"> <a href="/es/freshsales-crm/" class="product-logo-icon"> <img src="https://website-assets-fw.freshworks.com/attachments/ckrykhl510bm6hlg02akrbj33-fsales.svg" class="icon product-logo-dew" alt="Freshsales"> <img src="https://website-assets-fw.freshworks.com/attachments/ckrykhl510bm6hlg02akrbj33-fsales.svg" class="icon sub-product-logo-dew" alt=""> Freshsales </a> </div> <a href="#" class="nav-burger" title="Burger Navigation icon" role="button" aria-haspopup="true" aria-expanded="false"> <span class="nav-burger-icon"></span> </a> </div> <ul class="l-nav-list nav-main-menu" > <li class="nav-main-item sub-product-card has-sub-menu " > <a class="nav-label" href="#" role="button" aria-haspopup="true" aria-expanded="false">Productos</a> <i class="icon-arrow-down nav-sub-toggle" aria-hidden="true"></i> <ul class="l-nav-list nav-sub-menu sub-product-wrapper"> <li class="nav-sub-item nav-sub-item-sub-product"> <a href="/es/crm/sales/" rel=" " class="nav-sub-label" tabindex="-1" role="button" aria-haspopup="true" aria-expanded="false"> <div class="sub-product-card"> <img src="https://website-assets-fw.freshworks.com/attachments/ckrykhl510bm6hlg02akrbj33-fsales.svg" class="icon" alt=""> <h2 class="nav-sub-item-text product-heading">Freshsales</h2> <span class="description">Sales CRM</span> </div> </a> </li> <li class="nav-sub-item nav-sub-item-sub-product"> <a href="/es/crm/suite/" rel=" " class="nav-sub-label" tabindex="-1" role="button" aria-haspopup="true" aria-expanded="false"> <div class="sub-product-card"> <img src="https://website-assets-fw.freshworks.com/attachments/cks1oapyl0chtwyg01gmu6qrn-group-4x.full.png" class="icon" alt=""> <h2 class="nav-sub-item-text product-heading">Freshsales Suite</h2> <span class="description">Sales & Marketing CRM</span> </div> </a> </li> </ul> </li> <li class="nav-main-item caps-heading-12 has-sub-menu " > <a aria-haspopup="true" role="button" aria-expanded="false" class="nav-label" href="#">Prestaciones</a> <i class="icon-arrow-down nav-sub-toggle" aria-hidden="true"></i> <ul class="l-nav-list nav-sub-menu"> <li class="nav-sub-item"> <a tabindex="-1" class="nav-sub-label" href="https://www.freshworks.com/es/crm/features/contact-management/" rel=" " > <span class="label"> Gestión de contactos </span> </a> </li> <li class="nav-sub-item"> <a tabindex="-1" class="nav-sub-label" href="https://www.freshworks.com/es/crm/features/cloud-telephony/" rel=" " > <span class="label"> Telefonía en la nube </span> </a> </li> <li class="nav-sub-item"> <a tabindex="-1" class="nav-sub-label" href="https://www.freshworks.com/es/crm/features/cpq/" rel=" " > <span class="label"> CPQ </span> </a> </li> <li class="nav-sub-item"> <a tabindex="-1" class="nav-sub-label" href="https://www.freshworks.com/es/crm/features/deal-management/" rel=" " > <span class="label"> Gestión de tratos </span> </a> </li> <li class="nav-sub-item"> <a tabindex="-1" class="nav-sub-label" href="https://www.freshworks.com/es/crm/features/email-integration/" rel=" " > <span class="label"> Integración CRM - correo electrónico </span> </a> </li> <li class="nav-sub-item"> <a tabindex="-1" class="nav-sub-label" href="https://www.freshworks.com/es/crm/freddy-ai/" rel=" " > <span class="label"> Freddy AI </span> </a> </li> <li class="nav-sub-item"> <a tabindex="-1" class="nav-sub-label" href="https://www.freshworks.com/es/crm/features/mobile-app/" rel=" " > <span class="label"> Móvil </span> </a> </li> <li class="nav-sub-item"> <a tabindex="-1" class="nav-sub-label" href="https://www.freshworks.com/es/crm/features/sales-analytics/" rel=" " > <span class="label"> Análisis de ventas </span> </a> </li> <li class="nav-sub-item nav-sub-item-with-button"> <a href="/es/crm/features/" rel="" class="nav-sub-label" tabindex="-1"> <span class="button button--ghost button--small link forward--link forward--link--label"> Todas las prestaciones <span class="forward--link--icon" aria-hidden="true"></span> </span> </a> </li> </ul> </li> <li class="nav-main-item caps-heading-12 " > <a class="nav-label" href="https://www.freshworks.com/es/crm/pricing/" rel=" " >Precios</a> </li> <li class="nav-main-item caps-heading-12 has-sub-menu " > <a aria-haspopup="true" role="button" aria-expanded="false" class="nav-label" href="#">Recursos</a> <i class="icon-arrow-down nav-sub-toggle" aria-hidden="true"></i> <ul class="l-nav-list nav-sub-menu"> <li class="nav-sub-item"> <a tabindex="-1" class="nav-sub-label" href="/es/crm/gdpr/" rel=" " > <span class="label"> RGPD </span> </a> </li> <li class="nav-sub-item"> <a tabindex="-1" class="nav-sub-label" href="/freshsales-crm/resources/#case-studies/" rel=" " > <span class="label"> Casos prácticos </span> </a> </li> <li class="nav-sub-item"> <a tabindex="-1" class="nav-sub-label" href="/freshsales-crm/resources/#videos/" rel=" " > <span class="label"> Videos </span> </a> </li> <li class="nav-sub-item"> <a tabindex="-1" class="nav-sub-label" href="/freshsales-crm/resources/#secret-sauce/" rel=" " > <span class="label"> Ingrediente Secreto </span> </a> </li> <li class="nav-sub-item"> <a tabindex="-1" class="nav-sub-label" href="/freshsales-crm/webinars/" rel=" " > <span class="label"> Webinars </span> </a> </li> <li class="nav-sub-item"> <a tabindex="-1" class="nav-sub-label" href="/freshsales-crm/resources/#infographics/" rel=" " > <span class="label"> Infografía </span> </a> </li> <li class="nav-sub-item"> <a tabindex="-1" class="nav-sub-label" href="/freshsales-crm/resources/#presentations/" rel=" " > <span class="label"> Presentación </span> </a> </li> </ul> </li> <li class="nav-main-item caps-heading-12 has-sub-menu " > <a aria-haspopup="true" role="button" aria-expanded="false" class="nav-label" href="#">Sectores</a> <i class="icon-arrow-down nav-sub-toggle" aria-hidden="true"></i> <ul class="l-nav-list nav-sub-menu"> <li class="nav-sub-item"> <a tabindex="-1" class="nav-sub-label" href="/es/crm/industrias/inmobiliaria/" rel=" " > <span class="label"> CRM Inmobiliario </span> </a> </li> <li class="nav-sub-item"> <a tabindex="-1" class="nav-sub-label" href="/es/crm/industries/ecommerce/" rel=" " > <span class="label"> Venta online </span> </a> </li> <li class="nav-sub-item"> <a tabindex="-1" class="nav-sub-label" href="/es/crm/solutions/small-business/" rel=" " > <span class="label"> Pequeña empresa </span> </a> </li> <li class="nav-sub-item"> <a tabindex="-1" class="nav-sub-label" href="/es/crm/industries/manufacturing/" rel=" " > <span class="label"> Fabricación </span> </a> </li> <li class="nav-sub-item"> <a tabindex="-1" class="nav-sub-label" href="/es/crm/saas/" rel=" " > <span class="label"> SaaS </span> </a> </li> <li class="nav-sub-item"> <a tabindex="-1" class="nav-sub-label" href="/es/crm/hoteles/" rel=" " > <span class="label"> Hostelería </span> </a> </li> <li class="nav-sub-item"> <a tabindex="-1" class="nav-sub-label" href="/es/crm/industries/insurance/" rel=" " > <span class="label"> Asegurador </span> </a> </li> <li class="nav-sub-item"> <a tabindex="-1" class="nav-sub-label" href="/es/freshsales-crm/soluciones/crm-logistica/" rel=" " > <span class="label"> Logísica </span> </a> </li> <li class="nav-sub-item"> <a tabindex="-1" class="nav-sub-label" href="/es/crm/industries/media-agency/" rel=" " > <span class="label"> Agencia </span> </a> </li> <li class="nav-sub-item"> <a tabindex="-1" class="nav-sub-label" href="/es/freshsales-crm/crm-sector-retail/" rel=" " > <span class="label"> Comercio minorista </span> </a> </li> </ul> </li> <li class="nav-main-item caps-heading-12 " > <a class="nav-label" href="/crm/blog/articles/" rel=" " >Blog</a> </li> <li class="nav-main-item caps-heading-12 lang-selector fworks-language-selector hide-in-desktop"> <form id="lang-switch" action=""> <label for="language-selector-mobile" class="sr-only">Language:</label> <select id="language-selector-mobile" class="lang-options"> <option value="Español (España)" lang="es" data-link=" undefined/crm"> Español (España) </option> <option value="English" lang="en-us" data-link=" /crm/features/sales-activity-management"> English </option> <option value="Deutsch" lang="de-de" data-link=" /de/crm/features/sales-activity-management"> Deutsch </option> <option value="Nederlands" lang="nl" data-link=" /nl/crm/features/sales-activity-management"> Nederlands </option> <option value="Français" lang="fr" data-link=" /fr/crm/features/sales-activity-management"> Français </option> <option value="Svenska" lang="sv-SE" data-link=" /se/crm/features/sales-activity-management"> Svenska </option> <option value="Español (América Latina)" lang="es-latam" data-link=" /latam/crm/features/sales-activity-management"> Español (América Latina) </option> <option value="Português (Brasil)" lang="pt-br" data-link=" /br/crm/features/sales-activity-management"> Português (Brasil) </option> <option value="日本語" lang="ja" data-link=" /jp/crm/features/sales-activity-management"> 日本語 </option> <option value="한국어" lang="ko" data-link=" /ko/crm/features/sales-activity-management"> 한국어 </option> </select> </form>  </li> <li class="nav-main-item caps-heading-12 nav-main-item-button " > <a title="" class="button button--solid button--small " rel="" role="button" target="_self" href="/es/crm/signup/"> PRUEBA GRATUITA</a> <input type="hidden" class="go-to-dashboard" value="Go To Account" aria-label="go to dashboard"/> </li> </ul> <ul class="l-nav-list nav-company-menu"> <li class="nav-main-item caps-heading-12 home-link"> <span class="nav-sub-item nav-company-logo"> <a tabindex="-1" href="/"> <img class="logo logo-fworks " src="/static-assets/images/common/company/logos/logo-fworks-white.svg" alt="Freshworks" /> </a> </span> </li> <li class="nav-main-item caps-heading-12 " > </li> <li class="nav-main-item caps-heading-12 has-sub-menu " > <a class="nav-label" href="#" role="button" aria-haspopup="true" aria-expanded="false">Empresa</a> <i class="icon-arrow-down nav-sub-toggle" aria-hidden="true"></i> <ul class="l-nav-list nav-sub-menu"> <li class="nav-sub-item"> <a tabindex="-1" class="nav-sub-label" href="/es/company/about/" rel=" " > <span class="label"> Acerca de </span> </a> </li> <li class="nav-sub-item"> <a tabindex="-1" class="nav-sub-label" href="/es/company/leadership/" rel=" " > <span class="label"> Liderazgo </span> </a> </li> <li class="nav-sub-item"> <a tabindex="-1" class="nav-sub-label" href="/es/company/board/" rel=" " > <span class="label"> Junta Directiva </span> </a> </li> <li class="nav-sub-item"> <a tabindex="-1" class="nav-sub-label" href="/es/company/investors/" rel=" " > <span class="label"> Inversores </span> </a> </li> <li class="nav-sub-item"> <a tabindex="-1" class="nav-sub-label" href="/company/affiliate-partner/" rel=" " > <span class="label"> Afiliados </span> </a> </li> <li class="nav-sub-item"> <a tabindex="-1" class="nav-sub-label" href="/company/partners/" rel=" " > <span class="label"> Socios </span> </a> </li> <li class="nav-sub-item"> <a tabindex="-1" class="nav-sub-label" href="/es/company/careers/" rel=" " > <span class="label"> Carreras profesionales </span> </a> </li> <li class="nav-sub-item"> <a tabindex="-1" class="nav-sub-label" href="https://blog.freshworks.com/?utm_source=freshworks&utm_medium=referral" rel=" " > <span class="label"> Blog </span> </a> </li> <li class="nav-sub-item"> <a tabindex="-1" class="nav-sub-label" href="/newsroom/press-releases/" rel=" " > <span class="label"> Comunicados </span> </a> </li> <li class="nav-sub-item"> <a tabindex="-1" class="nav-sub-label" href="/es/contact/" rel=" " > <span class="label"> Contacto </span> </a> </li> </ul> </li> <li class="nav-main-item caps-heading-12 " > <a class="nav-label" href="/support/" rel=" " >Soporte</a> </li> <li class="nav-main-item caps-heading-12 " > <a class="nav-label" href="https://www.freshworks.com/es/freshsales-crm/iniciar-sesion/" rel=" " >Iniciar sesión</a> </li> <li class="nav-main-item caps-heading-12 " > <a class="nav-label" href="https://www.freshworks.com/es/contacto/" rel=" " >Contáctanos</a> </li> <li class="nav-main-item caps-heading-12 lang-selector fworks-language-selector hide-in-desktop"> <form id="lang-switch" action=""> <label for="language-selector-label" class="sr-only">Language:</label> <select id="language-selector-label" class="lang-options"> <option value="English" data-link="/">English</option> <option value="Deutsch" data-link="/de/freshsales-crm/">Deutsch</option> <option value="Español" data-link="https://www.freshsales.es">Español</option> <option value="Français" data-link="https://www.freshsales.fr">Français</option> <option value="Dutch" data-link="https://www.freshsales.nl/">Dutch</option> <option value="Portuguès" data-link="https://www.freshsales.com.br">Portuguès</option> <option value="Pусский" data-link="https://www.freshsales.com.ru">Pусский</option> </select> </form>  </li> </ul> </div> </div> <script type="text/javascript"> FW.onLoad(function () { if (window.innerWidth <= 960) { FW.$('.nav-label:not(.nav-secondary-item .nav-label), .hide-in-mobile a, .lang-selector select, .nav-secondary-item .nav-sub-label').attr('tabindex', -1); }; }); </script> </nav> <script type="text/javascript"> // Activate the navigation elements FW.onLoad(function () { FW.navigation.navLoader(); }); </script> </header> <a class="main__anchor" id="main-content"></a> <section class="banner-right first-fold section-light-bg " id ="118321835810144" > <div class="l-page container pb-lg l-home banner-right-image"> <div class="row "> <div class="col-md-6 mobile-center-desktop-left-align mb-lg banner-text-content "> <p><span class="pre-text product-pre-text">sales activities</span></p> <h1 class="h2">Track and manage your sales activities</h1> <p class="sub-text">With default and custom sales activities, plan your engagements and appointments with customers, get reminders, and track your performance. </p> <div class="mt-md"> <a title="" class="button button--solid " rel="" role="button" target="_self" href="/crm/signup/"> SIGN UP FOR FREE</a> <a title="" class="button button--ghost " rel="" role="button" target="_self" href="/crm/demo-request/"> REQUEST DEMO</a> </div> </div> <div class="col-md-6 "> <div class="lazy-image-wrapper " style=""> <img class="lazy-image " data-src="" data-srcset="" src="" srcset="" alt="" /> <img class="original-image fadeIn " alt="" title="" src="" srcset="" /> </div> </div> </div> </div> </section> <section class="l-page container mt-md breadcrumb-section" data-scroll-target="" id =""> <a href="/crm/" class="breadcrumb-item">Freshsales</a> <i class="icon-arrow-right breadcrumb-arrow"></i> <a href="/crm/features/" class="breadcrumb-item">All Features</a> <i class="icon-arrow-right breadcrumb-arrow"></i> <a class="breadcrumb-item breadcrumb-current" aria-current="page" href="#">Sales Activities</a> </section> <section class="l-section " data-scroll-target="" id =""> <div class="l-page container align-center"> <h2 class="align-center">What are Sales Activities?</h2> <p class="align-center">Every salesperson plans multiple steps to engage with a prospect and convert them into a customer—the back-and-forth emails, phone calls, texts, lunches, meetings, etc. And, there’s more. With Sales Activities, track every kind of activity you take to carry a deal forward. Link activities to contacts, sync appointments to your calendar, predict meeting outcomes and keep track of your performance.</p> <div class="lazy-image-wrapper " style=""> <img class="lazy-image " data-src="" data-srcset="" src="" srcset="" alt="" /> <img class="original-image fadeIn " alt="" title="" src="" srcset="" /> </div> </div> </section> <section id="3480053994422" class="section-bucket section-text-media l-section "> <div class="l-page container align-center mb-lg"> <h1 class="h2">Optimize your sales process with Sales Activities</h1> <p class="sub-text">Start tracking sales activities and identify the ones that increase conversions with powerful reports. Get all the insights that you need to streamline your process and start closing deals faster than ever.</p> </div> <div class="feature-screenshot-left "> <div class="l-page container"> <div class="row "> <div id="feature-content-132242051788036" class=" feature-screenshot-left__content col-md-6"> <h2 class="feature-heading">Tailor activities based on your sales process </h2> <p>Add and track custom sales activities like events, training attendance, offline meetings, etc. according to your sales process. Spot the activities bringing in more conversions, and constantly improve your sales process for optimal performance.</p> </div> <div class="feature-screenshot-left__media feature-screenshot__media-container col-md-6"> <div class="lazy-image-wrapper " style=""> <img class="lazy-image " data-src="" data-srcset="" src="" srcset="" alt="" /> <img class="original-image fadeIn " alt="" title="" src="" srcset="" /> </div> </div> </div> </div> </div> <script type="text/javascript"> FW.onLoad(function () { const $featureContent = FW.$('#feature-content-132242051788036'); const $featureHeading = $featureContent.find('.feature-heading'); const heading = $featureHeading.length > 1 ? $featureHeading[1].textContent : $featureHeading[0].textContent; const $link = $featureContent.find('p.forward--link a'); const ariaLabel = heading + " - " + $link.text(); if($link.length && ariaLabel){ $link.attr('aria-label',ariaLabel); } }); </script> </section> <section id="64380998896844" class="section-bucket section-text-media l-section section-light-bg "> <div class="feature-screenshot-right "> <div class="l-page container"> <div class="row "> <div id="feature-content-102661592835508" class=" feature-screenshot-right__content col-md-6"> <h2 class="feature-heading"> Work smarter with</h2> <h2 class="feature-heading">AI-based insights</h2> <p>Leverage Freddy AI to accomplish sales tasks efficiently. Use Freddy’s intelligent calendar suggestions based on your CRM data to set up sales activities. Know your prospects who aren’t available with Out-Of-Office detection, and gain insights on the next best course of action.</p> </div> <div class="feature-screenshot-right__media feature-screenshot__media-container col-md-6"> <div class="lazy-image-wrapper " style=""> <img class="lazy-image " data-src="" data-srcset="" src="" srcset="" alt="" /> <img class="original-image fadeIn " alt="" title="" src="" srcset="" /> </div> </div> </div> </div> </div> <script type="text/javascript"> FW.onLoad(function () { const $featureContent = FW.$('#feature-content-102661592835508'); const $featureHeading = $featureContent.find('.feature-heading'); const heading = $featureHeading.length > 1 ? $featureHeading[1].textContent : $featureHeading[0].textContent; const $link = $featureContent.find('p.forward--link a'); const ariaLabel = heading + " - " + $link.text(); if($link.length && ariaLabel){ $link.attr('aria-label',ariaLabel); } }); </script> </section> <section id="80041241871798" class="section-bucket section-text-media l-section "> <div class="feature-screenshot-left "> <div class="l-page container"> <div class="row "> <div id="feature-content-170522645726874" class=" feature-screenshot-left__content col-md-6"> <h2 class="feature-heading">Identify key sales activities and replicate for success</h2> <p>Create reports to track a sales activity and learn about its performance. If your sales process involves custom activities, you can use these reports and make decisions on optimizing the process. Managers and admins can obtain analytics on different sales activities and get a holistic perspective of their sales teams. </p> </div> <div class="feature-screenshot-left__media feature-screenshot__media-container col-md-6"> <div class="lazy-image-wrapper " style=""> <img class="lazy-image " data-src="" data-srcset="" src="" srcset="" alt="" /> <img class="original-image fadeIn " alt="" title="" src="" srcset="" /> </div> </div> </div> </div> </div> <script type="text/javascript"> FW.onLoad(function () { const $featureContent = FW.$('#feature-content-170522645726874'); const $featureHeading = $featureContent.find('.feature-heading'); const heading = $featureHeading.length > 1 ? $featureHeading[1].textContent : $featureHeading[0].textContent; const $link = $featureContent.find('p.forward--link a'); const ariaLabel = heading + " - " + $link.text(); if($link.length && ariaLabel){ $link.attr('aria-label',ariaLabel); } }); </script> </section> <section id="10440161983284" class="section-bucket section-text-media l-section "> <div class="feature-screenshot-right "> <div class="l-page container"> <div class="row "> <div id="feature-content-146162267765976" class=" feature-screenshot-right__content col-md-6"> <h2 class="feature-heading">Track activities on the go</h2> <p>With the Freshsales mobile app, instantly record and track sales activities. Use the Check-in feature while on offsite locations to keep your team informed. Set notification alerts for event reminders, email opens, or reminders for upcoming tasks or appointments. You can also log calls, add notes, and map them to the record. </p> </div> <div class="feature-screenshot-right__media feature-screenshot__media-container col-md-6"> <div class="lazy-image-wrapper " style=""> <img class="lazy-image " data-src="" data-srcset="" src="" srcset="" alt="" /> <img class="original-image fadeIn " alt="" title="" src="" srcset="" /> </div> </div> </div> </div> </div> <script type="text/javascript"> FW.onLoad(function () { const $featureContent = FW.$('#feature-content-146162267765976'); const $featureHeading = $featureContent.find('.feature-heading'); const heading = $featureHeading.length > 1 ? $featureHeading[1].textContent : $featureHeading[0].textContent; const $link = $featureContent.find('p.forward--link a'); const ariaLabel = heading + " - " + $link.text(); if($link.length && ariaLabel){ $link.attr('aria-label',ariaLabel); } }); </script> </section> <section id="" class="section-content-grid l-section section-light-bg " data-scroll-target=""> <div class="l-page container l-grid"> <div class="l-section-heading"> <h2 class="align-center">Track sales activities to boost sales success</h2> <p class="align-center">With sales activity in Freshsales, you can create action items, schedule calendar meetings, get reminders and notifications, track team performance, and more. </p> </div> <div class="row"> <div class="l-col-widget col-sm-4"> <div class="icon-big " style="margin: 0 auto; background-image: url(https://website-assets-fw.freshworks.com/attachments/ckgl7ugfe014kznfz9ulwsqmg-icons-01.svg);" role="img" aria-label=""></div> <div class="align-center "> <h6>Monitor email & chat engagement</h6> <p>Know how your audience is engaging with your emails and chat messages with sales activity reports.</p> </div> </div> <div class="l-col-widget col-sm-4"> <div class="icon-big " style="margin: 0 auto; background-image: url();" role="img" aria-label=""></div> <div class="align-center "> <h6>Track sales calls and SMSes</h6> <p>Manage phone calls and SMS, and log customer interactions that can provide future context to your teams.</p> </div> </div> <div class="l-col-widget col-sm-4"> <div class="icon-big feature-description-icon-d" style="margin: 0 auto; background-image: url();" role="img" aria-label=""></div> <div class="align-center feature-description-text-d"> <h6>Identify and track activity success</h6> <p>Set tasks and reminders, measure the ones that lead to favorable outcomes, and replicate them for future success.</p> </div> </div> </div> <div class="row"> <div class="l-col-widget col-sm-4"> <div class="icon-big feature-description-icon-d" style="margin: 0 auto; background-image: url();" role="img" aria-label=""></div> <div class="align-center feature-description-text-d"> <h6>Stay on top of important meetings</h6> <p>Sync your sales activities to your calendar. Manage all your appointments in one place and avoid the frequent meeting conflicts of the sales world.</p> </div> </div> <div class="l-col-widget col-sm-4"> <div class="icon-big feature-description-icon-d" style="margin: 0 auto; background-image: url();" role="img" aria-label=""></div> <div class="align-center feature-description-text-d"> <h6>Set up workflows</h6> <p>Use workflows to automatically create tasks when a new lead signs up, add a follow-up activity for the emails sent, and more with Freshsales.</p> </div> </div> <div class="l-col-widget col-sm-4"> <div class="icon-big feature-description-icon-d" style="margin: 0 auto; background-image: url();" role="img" aria-label=""></div> <div class="align-center feature-description-text-d"> <h6>Track custom sales activities</h6> <p>Monitor custom sales activities based on your business and sales process to identify the ones bringing in the maximum conversions.</p> </div> </div> </div> <div class="row"> <div class="l-col-widget col-sm-4 col-sm-offset-2"> <div class="icon-big feature-description-icon-d" style="margin: 0 auto; background-image: url();" role="img" aria-label=""></div> <div class="align-center feature-description-text-d"> <h6>Record social media interactions</h6> <p>Monitor the conversations that you have with your leads on social media, including Twitter & LinkedIn, and set a better context for your future engagement.</p> </div> </div> <div class="l-col-widget col-sm-4"> <div class="icon-big feature-description-icon-d" style="margin: 0 auto; background-image: url();" role="img" aria-label=""></div> <div class="align-center feature-description-text-d"> <h6>Plan activities in advance</h6> <p>Check scheduled and overdue tasks in the sales pipeline view. Set up activity notifications on desktop and mobile, and get reminders sent to your inbox.</p> </div> </div> </div> </div> </section> <section class=" pt-xl pb-lg" id =""> <div class="l-page container" data-scroll-target=""> <h2 class="align-center l-section-heading">Need just the Sales or the Marketing Cloud?<br /> We've got you covered too.</h2> <div class="row"> <div class="col-md-6 divider-right mb-md"> <div class="migrate-wrapper align-center "> <div class="lazy-image-wrapper " style=""> <img class="lazy-image w-px-200" data-src="https://website-assets-fw.freshworks.com/attachments/ckgklxnwo02i5t4g18czl6idd-group-7-2x.one-half.png" data-srcset="https://website-assets-fw.freshworks.com/attachments/ckgklxnwo02i5t4g18czl6idd-group-7-2x.full.png 2x" src="https://website-assets-fw.freshworks.com/attachments/ckgklxnwo02i5t4g18czl6idd-group-7-2x.one-sixth.png" srcset="https://website-assets-fw.freshworks.com/attachments/ckgklxnwo02i5t4g18czl6idd-group-7-2x.one-sixth.png 2x" alt="group 7 2x" /> <img class="original-image fadeIn w-px-200 " alt="group 7 2x" title="" src="" srcset="" /> </div> <div class="lazy-image-wrapper " style=""> <img class="lazy-image w-px-200" data-src="https://website-assets-fw.freshworks.com/attachments/ckg6cn05g01pmxmfz5vpgmj7t-fw-crm-linear-lightbg.one-half.png" data-srcset="https://website-assets-fw.freshworks.com/attachments/ckg6cn05g01pmxmfz5vpgmj7t-fw-crm-linear-lightbg.full.png 2x" src="https://website-assets-fw.freshworks.com/attachments/ckg6cn05g01pmxmfz5vpgmj7t-fw-crm-linear-lightbg.one-sixth.png" srcset="https://website-assets-fw.freshworks.com/attachments/ckg6cn05g01pmxmfz5vpgmj7t-fw-crm-linear-lightbg.one-sixth.png 2x" alt="fw crm linear lightbg" /> <img class="original-image fadeIn w-px-200 " alt="fw crm linear lightbg" title="" src="" srcset="" /> </div> <h3 class="mb-lg">Sales Cloud</h3> <p>Surface the hottest leads, manage pipelines, automate sales activities, and get smart insights that can help close deals faster.</p> <a title="" class="button button--ghost button--small " rel="" role="button" target="_self" href="/crm/sales/"> Start Selling</a> </div> </div> <div class="col-md-6 mb-md"> <div class="migrate-wrapper align-center "> <div class="lazy-image-wrapper " style=""> <img class="lazy-image w-px-200" data-src="https://website-assets-fw.freshworks.com/attachments/ckgkm2qek01sr8lfzajf6oiya-group-7-copy-2x.one-half.png" data-srcset="https://website-assets-fw.freshworks.com/attachments/ckgkm2qek01sr8lfzajf6oiya-group-7-copy-2x.full.png 2x" src="https://website-assets-fw.freshworks.com/attachments/ckgkm2qek01sr8lfzajf6oiya-group-7-copy-2x.one-sixth.png" srcset="https://website-assets-fw.freshworks.com/attachments/ckgkm2qek01sr8lfzajf6oiya-group-7-copy-2x.one-sixth.png 2x" alt="group 7 copy 2x" /> <img class="original-image fadeIn w-px-200 " alt="group 7 copy 2x" title="" src="" srcset="" /> </div> <div class="lazy-image-wrapper " style=""> <img class="lazy-image w-px-200" data-src="https://website-assets-fw.freshworks.com/attachments/ckg6cn05g01pmxmfz5vpgmj7t-fw-crm-linear-lightbg.one-half.png" data-srcset="https://website-assets-fw.freshworks.com/attachments/ckg6cn05g01pmxmfz5vpgmj7t-fw-crm-linear-lightbg.full.png 2x" src="https://website-assets-fw.freshworks.com/attachments/ckg6cn05g01pmxmfz5vpgmj7t-fw-crm-linear-lightbg.one-sixth.png" srcset="https://website-assets-fw.freshworks.com/attachments/ckg6cn05g01pmxmfz5vpgmj7t-fw-crm-linear-lightbg.one-sixth.png 2x" alt="fw crm linear lightbg" /> <img class="original-image fadeIn w-px-200 " alt="fw crm linear lightbg" title="" src="" srcset="" /> </div> <h3 class="mb-lg">Marketing Cloud</h3> <p>Create personalized campaigns, attract the best leads, engage contextually, and deliver the best customer experience at scale.</p> <a title="" class="button button--ghost button--small " rel="" role="button" target="_self" href="/crm/marketing/"> Start Marketing</a> </div> </div> </div> </div> </section> <section class="banner-right section-light-bg " id ="69601079888840" > <div class="l-page container pb-lg l-home banner-right-image"> <div class="row "> <div class="col-md-8 mobile-center-desktop-left-align mb-lg banner-text-content "> <h2>¿Busca una solución completa de marketing y ventas? Pruebe Freshsales Suite</h2> <p>Freshsales Suite combina las capacidades de venta, marketing, chat y telefonía en una única solución basada en IA.</p> <ul> <li>Atraiga los mejores clientes potenciales con mensajes personalizados</li> <li>Participe en distintos canales: teléfono, correo electrónico, WhatsApp o chat</li> <li>Cierre las operaciones más rápidamente con los datos basados en IA</li> <li>Ofrezca experiencias personalizadas con una perspectiva integral del cliente</li> </ul> <div class="mt-md"> <a title="" class="button button--ghost button--small " rel="" role="button" target="_self" href="/es/crm/suite/"> Más información</a> </div> </div> <div class="col-md-4 "> <div class="lazy-image-wrapper " style=""> <img class="lazy-image " data-src="" data-srcset="" src="" srcset="" alt="" /> <img class="original-image fadeIn " alt="" title="" src="" srcset="" /> </div> </div> </div> </div> </section> <script type="text/javascript" defer> window.socTrack = { siteid: "www.freshworks.com", isFormTrackingEnabled: false, isApiModeEnabled: true }; (function(i, s, o, g) { var a = s.createElement(o); a.src = g; var m = s.getElementsByTagName('head')[0]; m.appendChild(a); })(window, document, 'script', (/^http:/.test(document.location) ? 'http' : 'https') + '://cdn-public.sociabble.com/blob/js/leadgen/track.min.js?v=1.7') </script> <footer > <div class="footer-main"> <div class="footer-navs l-page clearfix-lg"> <div class="row"> <div class="col-md-4 footer-left-section"> <div class="row"> <div class="col-sm-6"> <div class="footer-nav-title footer-nav-title-logo"> <a href="/es/"> <img class="logo logo-fworks footer-logo" src="/static-assets/images/common/company/logos/logo-fworks-black.svg" alt="Freshworks" /> </a> <i class="icon-arrow-down" aria-hidden="true"></i> </div> <ul class="footer-nav"> <li><a href="https://www.freshworks.com/customer-service-suite/?source=fsales&medium=referral&campaign=fsales_footer_main" rel="" class="">Freshdesk Omni</a></li> <li><a href="https://www.freshworks.com/es/freshdesk/?source=fsales&medium=referral&campaign=fsales_footer_main" rel="" class="">Freshdesk</a></li> <li><a href="/es/live-chat-software/?source=fsales&medium=referral&campaign=fsales_footer_main" rel="" class="">Freshchat</a></li> <li><a href="https://www.freshworks.com/es/freshservice/?source=fsales&medium=referral&campaign=fsales_footer_main" rel="" class="">Freshservice</a></li> <li><a href="/es/crm/sales/" rel="" class="">Freshsales</a></li> <li><a href="https://www.freshworks.com/es/crm/suite/?source=fsales&medium=referral&campaign=fsales_footer_main" rel="" class="">Freshsales Suite</a></li> <li><a href="/es/crm/marketing/?source=fsales&medium=referral&campaign=fsales_footer_main" rel="" class="">Freshmarketer</a></li> <li><a href="https://www.freshworks.com/freddy-ai/?source=fsales&medium=referral&campaign=fsales_footer_main" rel="" class="">Freddy AI</a></li> </ul> </div> <div class="col-sm-6"> <h2 class="footer-nav-title caps-heading-12 no-text-transform hide-in-mobile"> LA COMPAÑÍA </h2> <button class="footer-nav-title caps-heading-12 no-text-transform hide-in-tablet-and-desktop" aria-expanded="false" aria-haspopup="true"> LA COMPAÑÍA <i class="icon-arrow-down" aria-hidden="true"></i> </button> <ul class="footer-nav"> <li><a href="/es/company/about/?source=freshsales&medium=referral&campaign=fsales_footer_main" rel="" class="">Acerca de</a></li> <li><a href="/es/company/leadership/?source=freshsales&medium=referral&campaign=fsales_footer_main" rel="" class="">Liderazgo</a></li> <li><a href="/es/company/board/?source=freshsales&medium=referral&campaign=fsales_footer_main" rel="" class="">Junta Directiva</a></li> <li><a href="/es/company/investors/?source=freshsales&medium=referral&campaign=fsales_footer_main" rel="" class="">Inversores</a></li> <li><a href="/es/customers/?source=freshsales&medium=referral&campaign=fsales_footer_main" rel="" class="">Clientes</a></li> <li><a href="https://www.freshworks.com/solutions/" rel="" class="">Soluciones</a></li> <li><a href="https://www.freshworks.com/company/affiliate-partner/" rel="" class="">Afiliados</a></li> <li><a href="https://www.freshworks.com/solutions/" rel="" class="">Socios</a></li> <li><a href="/es/company/careers/?source=freshsales&medium=referral&campaign=fsales_footer_main" rel="" class="">Carreras profesionales</a></li> <li><a href="/newsroom/press-releases/?source=freshsales&medium=referral&campaign=fsales_footer_main" rel="" class="">Sala de noticias</a></li> <li><a href="/es/contact/?source=freshsales&medium=referral&campaign=fsales_footer_main" rel="" class="">Contacto</a></li> <li><a href="/es/gdpr/?source=freshsales&medium=referral&campaign=fsales_footer_main" rel="" class="">RGPD</a></li> </ul> </div> </div> </div> <div class="col-md-8 footer-right-section"> <div class="row"> <div class="col-sm-3"> <h2 class="footer-nav-title caps-heading-12 no-text-transform hide-in-mobile"> FRESHSALES </h2> <button class="footer-nav-title caps-heading-12 no-text-transform hide-in-tablet-and-desktop" aria-expanded="false" aria-haspopup="true"> FRESHSALES <i class="icon-arrow-down" aria-hidden="true"></i> </button> <ul class="footer-nav"> <li><a href="/es/crm/pricing/" rel="" class="">Precios</a></li> <li><a href="/es/crm/signup/" rel="" class="">Registrarse</a></li> <li><a href="https://www.freshworks.com/es/crm/freddy-ai/" rel="" class="">Freddy IA</a></li> </ul> <h2 class="footer-nav-title caps-heading-12 no-text-transform hide-in-mobile"> PRODUCTOS </h2> <button class="footer-nav-title caps-heading-12 no-text-transform hide-in-tablet-and-desktop" aria-expanded="false" aria-haspopup="true"> PRODUCTOS <i class="icon-arrow-down" aria-hidden="true"></i> </button> <ul class="footer-nav"> <li><a href="/es/crm/sales/" rel="" class="">Freshsales</a></li> <li><a href="/es/crm/suite/" rel="" class="">Freshsales Suite</a></li> <li><a href="/es/crm/marketing/" rel="" class="">Freshmarketer</a></li> </ul> </div> <div class="col-sm-3"> <h2 class="footer-nav-title caps-heading-12 no-text-transform hide-in-mobile"> FUNCIONALIDADES PRINCIPALES </h2> <button class="footer-nav-title caps-heading-12 no-text-transform hide-in-tablet-and-desktop" aria-expanded="false" aria-haspopup="true"> FUNCIONALIDADES PRINCIPALES <i class="icon-arrow-down" aria-hidden="true"></i> </button> <ul class="footer-nav"> <li><a href="https://www.freshworks.com/es/crm/features/bulk-emails/" rel="" class="">Correos electrónicos masivos</a></li> <li><a href="https://www.freshworks.com/es/crm/features/cpq/" rel="" class="">CPQ</a></li> <li><a href="https://www.freshworks.com/es/crm/features/deal-management/" rel="" class="">Gestión de tratos</a></li> <li><a href="https://www.freshworks.com/es/crm/features/email-integration/" rel="" class="">Integración crm - correo electrónico</a></li> <li><a href="https://www.freshworks.com/es/crm/features/formula-fields/" rel="" class="">Campos con Fórmulas</a></li> <li><a href="https://www.freshworks.com/es/crm/features/mobile-app/" rel="" class="">Móvil</a></li> <li><a href="https://www.freshworks.com/es/crm/features/multi-currency-multi-language/" rel="" class="">Un crm multidivisa y multilingüe</a></li> <li><a href="https://www.freshworks.com/es/crm/features/multiple-sales-pipelines/" rel="" class="">Múltiples pipelines de venta</a></li> <li><a href="https://www.freshworks.com/es/crm/features/sales-activity-management/" rel="" class="">Actividades de venta</a></li> <li><a href="https://www.freshworks.com/es/crm/features/sales-analytics/" rel="" class="">Análisis de ventas</a></li> <li><a href="https://www.freshworks.com/crm/features/sales-sequences/" rel="" class="">Secuencias de Venta</a></li> <li><a href="https://www.freshworks.com/es/crm/features/web-forms/" rel="" class="">Formularios web</a></li> <li><a href="https://www.freshworks.com/es/crm/features/workflow-automation/" rel="" class="">Flujo de trabajo</a></li> </ul> </div> <div class="col-sm-3"> <h2 class="footer-nav-title caps-heading-12 no-text-transform hide-in-mobile"> SOLUCIONES </h2> <button class="footer-nav-title caps-heading-12 no-text-transform hide-in-tablet-and-desktop" aria-expanded="false" aria-haspopup="true"> SOLUCIONES <i class="icon-arrow-down" aria-hidden="true"></i> </button> <ul class="footer-nav"> <li><a href="https://www.freshworks.com/crm/solutions/b2b/" rel="" class="">B2B CRM</a></li> <li><a href="https://www.freshworks.com/es/freshsales-crm/crm-caracteristicas/seguimiento-clientes-potenciales-sistema/" rel="" class="">Sistema de gestión de clientes</a></li> <li><a href="https://www.freshworks.com/crm/solutions/cpq/" rel="" class="">CPQ Soluciones</a></li> <li><a href="https://www.freshworks.com/crm/solutions/startups/" rel="" class="">CRM para startups</a></li> <li><a href="https://www.freshworks.com/es/crm/enterprise/" rel="" class="">Enterprise</a></li> <li><a href="https://www.freshworks.com/es/crm/solutions/excel-to-crm/" rel="" class="">De Excel a CRM</a></li> <li><a href="https://www.freshworks.com/es/crm/solutions/free/" rel="" class="">CRM gratuito</a></li> <li><a href="https://www.freshworks.com/es/crm/solutions/lead-management-software/" rel="" class="">Gestión de leads</a></li> <li><a href="https://www.freshworks.com/es/crm/smb/" rel="" class="">PYMES</a></li> <li><a href="https://www.freshworks.com/es/crm/solutions/small-business/" rel="" class="">Pequeña empresa CRM</a></li> </ul> </div> <div class="col-sm-3"> <h2 class="footer-nav-title caps-heading-12 no-text-transform hide-in-mobile"> USUARIOS EXISTENTES </h2> <button class="footer-nav-title caps-heading-12 no-text-transform hide-in-tablet-and-desktop" aria-expanded="false" aria-haspopup="true"> USUARIOS EXISTENTES <i class="icon-arrow-down" aria-hidden="true"></i> </button> <div class="mb-sm"> <a title="" class="button button--white button--small " rel="" role="button" target="_self" href="https://login.freshworks.com/email-login"> INICIAR SESIÓN</a> </div> <h2 class="footer-nav-title caps-heading-12 no-text-transform hide-in-mobile"> APPS PARA MÓVILES </h2> <button class="footer-nav-title caps-heading-12 no-text-transform hide-in-tablet-and-desktop" aria-expanded="false" aria-haspopup="true"> APPS PARA MÓVILES <i class="icon-arrow-down" aria-hidden="true"></i> </button> <ul class="footer-nav app-stores"> <li> <a href="https://play.google.com/store/apps/details?id=com.freshdesk.freshsales.mobile" rel="nofollow"> <img src="/static-assets/images/common/icons/img-google-play.png" alt="Google play link" class="app-store-img" /> </a> </li> <li> <a href="https://itunes.apple.com/us/app/freshsales/id1073125057?ls=1&mt=8" rel="nofollow"> <img src="/static-assets/images/common/icons/img-apple-store.png" alt="Apple store link" class="app-store-img" /> </a> </li> </ul> <h2 class="footer-nav-title caps-heading-12 no-text-transform hide-in-mobile"> CONECTAR CON NOSOTROS </h2> <button class="footer-nav-title caps-heading-12 no-text-transform hide-in-tablet-and-desktop" aria-expanded="false" aria-haspopup="true"> CONECTAR CON NOSOTROS <i class="icon-arrow-down" aria-hidden="true"></i> </button> <ul class="footer-nav social-connect-nav"> <li><a href="https://www.facebook.com/freshworkscrm/" aria-label="facebook" rel="nofollow noopener" target="_blank"><i class="icon-facebook" aria-hidden="true"></i></a></li> <li><a href="https://www.youtube.com/channel/UCby1mvJvbHahhIunJu2766A" aria-label="youtube" rel="nofollow noopener" target="_blank"><i class="icon-youtube" aria-hidden="true"></i></a></li> <li><a href="https://www.linkedin.com/company/freshworks-crm/?viewAsMember=true" aria-label="linkedin" rel="nofollow noopener" target="_blank"><i class="icon-linkedin" aria-hidden="true"></i></a></li> </ul> </div> </div> <div class="footer-salessupport clearfix-lg"> <div class="row"> <div class="col-md-12 seperator-line"> <h2 class="footer-nav-title caps-heading-12 hide-in-mobile"> VENTAS Y SOPORTE </h2> <button class="footer-nav-title caps-heading-12 hide-in-tablet-and-desktop" aria-expanded="false" aria-haspopup="true"> VENTAS Y SOPORTE <i class="icon-arrow-down" aria-hidden="true"></i> </button> <ul class="footer-nav support-nav"> <li> <a href="tel:+18668323090"> <i class="icon-phone" aria-hidden="true"></i><span>+1-866-832-3090</span> </a> </li> <li> <a href="mailto:crm-support@freshworks.com"> <i class="icon-mail" aria-hidden="true"></i><span>crm-support@freshworks.com</span> </a> </li> </ul> </div> </div> </div> </div> </div> </div> </div> <div class="footer-copyrights"> <div class="l-page clearfix-lg"> <div class="footer-nav copyrights-nav hide-in-mobile"> <a href="/es/terms/" rel=" ">Términos y Condiciones</a> <a href="https://www.freshworks.com/privacy/" rel=" ">Aviso de Privacidad</a> <a href="/take-down/" rel=" ">Política de retiro de contenido</a> <a href="/es/gdpr/" rel=" ">RGPD</a> <a href="/es/security/" rel=" ">Seguridad</a> <a href="/live-chat-software/privacy/gdpr/unsubscribe/" rel=" ">Cancelación de suscripción</a> </div> <p class="footer-copyrights-text">Copyright © Freshworks Inc. Todos los derechos reservados</p> </div> </div> <script type="text/javascript"> FW.onLoad(function () { if (!FW.Utils.ResponsiveUtilities.isDesktop()) { FW.$('.footer-nav a').attr('tabindex', -1); FW.$('.hide-in-mobile a').attr('tabindex', -1); }; }); </script> </footer> <script type="text/javascript"> FW.onLoad(function() { FW.footer(); }); </script><div role="button" aria-label="Open chat widget" tabindex="0" id="fchat-custom-icon" onClick="fciWidgetOpen();" style="display: none;"> <div id="fci-image" style="display: block;"></div> <div id="fci-loading" style="display: none;"> <div class="fci-flex"> <div class="fci-dot-loader"></div> <div class="fci-dot-loader"></div> <div class="fci-dot-loader"></div> </div> </div> </div> <script type="text/javascript"> FW.onLoad(function() { FW.legal.init(); }); </script> <div id="modal-backdrop"></div> <div id="form-modal-holder"></div> <div id="eu-cookie-policy-popup"> <div class="l-page"> <div class="popup-container"> <div class="text col-md-9"><p>Usamos <em>cookies </em>para ofrecerle una mejor experiencia de navegación, analizar el tráfico del sitio, personalizar nuestro contenido y publicar anuncios dirigidos a audiencias específicas. Puede obtener más información sobre cómo usamos las <em>cookies </em>en nuestro Aviso de Protección de Datos. Nuestra Política de <em>Cookies </em>proporciona información acerca de cómo gestionar la configuración de las <em>cookies</em>.</p> </div> <div class="options col-md-3"> <div class="button button--solid button--small button--black accept-cookies"> Aceptar Cookies </div> </div> </div> </div> </div> <div id="modal-search"> <div class="modal-wrapper"> <i class="icon-close" tabindex="0" aria-label="Close site search"></i> <div id="searchbox"></div> <div id="infinite-hits" aria-live="polite"></div> <div id="pagination"></div> <div class="no-results"> <img src="/static-assets/images/fservice/no-results-illustration.svg" alt="no results" /> <p>Sorry, our deep-dive didn’t help. Please try a different search term.</p> </div> </div> </div> <script type='text/plain' class='optanon-category-C0004' src="https://www.google.com/jsapi"></script>  <script type="text/javascript"> window.addEventListener('load', function () { window.dataLayer = window.dataLayer || []; dataLayer.push({ 'event': 'tvc_pageDomain', 'pageDomain': 'FSales' }); }); </script>  <script type='text/plain' class='optanon-category-C0001'>(function(w,d,s,l,i){w[l]=w[l]||[];w[l].push({'gtm.start': new Date().getTime(),event:'gtm.js'});var f=d.getElementsByTagName(s)[0],j=d.createElement(s),dl=l!='dataLayer'?'&l='+l:'';j.async=true;j.src='https://www.googletagmanager.com/gtm.js?id='+i+dl;f.parentNode.insertBefore(j,f);})(window,document,'script','dataLayer','GTM-MTQ7DB');</script>   <script type='text/plain' class='optanon-category-C0004' defer> function createTempFunction(function_name) { (window.freshsales)[function_name]=function() { (window.freshsales).push([function_name].concat(Array.prototype.slice.call(arguments,0))) }; } (function(url, app_token) { window.assets_url='//d952cmcgwqsjf.cloudfront.net'; window.freshsales = window.freshsales || []; functions_list='init identify trackPageView trackEvent set'.split(' '); for(var i=0; i < functions_list.length; i++) { var function_name = functions_list[i]; createTempFunction(function_name); } var script_tag = document.createElement('script'); script_tag.async=1; script_tag.src= window.assets_url +'/assets/analytics.js'; var first_script_tag = document.getElementsByTagName('script')[0]; first_script_tag.parentNode.insertBefore(script_tag,first_script_tag); freshsales.init(url, app_token); })('//freshdesk.freshsales.io','d4191aa63219bbb64fce99ead48fb59300a106cd40dcf340dabe67b5fbe15b55'); </script>   <script type='text/plain' class='optanon-category-C0001'>(function(w,d,s,l,i){w[l]=w[l]||[];w[l].push({'gtm.start':new Date().getTime(),event:'gtm.js'});var f=d.getElementsByTagName(s)[0],j=d.createElement(s),dl=l!='dataLayer'?'&l='+l:'';j.async=true;j.src='https://www.googletagmanager.com/gtm.js?id='+i+dl;f.parentNode.insertBefore(j,f);})(window,document,'script','dataLayer','GTM-WQKBJ88');</script>  <noscript><iframe src="https://www.googletagmanager.com/ns.html?id=GTM-WQKBJ88" height="0" width="0" style="display:none;visibility:hidden"></iframe></noscript> <script type="text/javascript"> _linkedin_partner_id = "508419"; window._linkedin_data_partner_ids = window._linkedin_data_partner_ids || []; window._linkedin_data_partner_ids.push(_linkedin_partner_id); </script><script type="text/javascript"> (function(l) { if (!l){window.lintrk = function(a,b){window.lintrk.q.push([a,b])}; window.lintrk.q=[]} var s = document.getElementsByTagName("script")[0]; var b = document.createElement("script"); b.type = "text/javascript";b.async = true; b.src = "https://snap.licdn.com/li.lms-analytics/insight.min.js"; s.parentNode.insertBefore(b, s);})(window.lintrk); </script> <noscript> <img height="1" width="1" style="display:none;" alt="" src="https://px.ads.linkedin.com/collect/?pid=508419&fmt=gif" /> </noscript> </body> </html>

CINXE.COM

Sales Activities | Freshsales