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.Button{margin-right:0}.Login__popup__close{position:absolute;right:15px;top:15px;display:-webkit-box;display:-ms-flexbox;display:flex;width:25px;height:25px;background-image:url(/app/themes/liveagent/assets/images/icon-close.svg);background-repeat:no-repeat;background-size:100% auto;background-position:center;cursor:pointer;-webkit-transition:opacity .3s;transition:opacity .3s}.Login__popup__close:active,.Login__popup__close:focus,.Login__popup__close:hover{opacity:.6}.Login__popup.active{display:-webkit-box;display:-ms-flexbox;display:flex}.Button--login{padding:0 !important;margin-left:30px !important;-webkit-transition:opacity .3s;transition:opacity .3s}.Button--login:active .tooltip,.Button--login:focus .tooltip,.Button--login:hover .tooltip{display:-webkit-box;display:-ms-flexbox;display:flex}.Button--login span{font-size:0}.Button--login span::before{content:"";display:block;width:17px;height:100%;background-image:url(/app/themes/liveagent/assets/images/icon-login.svg);background-repeat:no-repeat;background-size:100% auto;background-position:center}.Button--login .tooltip{position:absolute;top:49px;display:none;margin-left:9px;padding:8px 25px;font-size:14px;line-height:21px !important;text-align:center;word-break:keep-all;color:#212121;-webkit-box-shadow:0 3px 20px 0 rgba(0,0,0,0.16);box-shadow:0 3px 20px 0 rgba(0,0,0,0.16);background-color:#fff;border-radius:4px;-webkit-transform:translateX(-50%);-ms-transform:translateX(-50%);transform:translateX(-50%)}.Button--login .tooltip::before{position:absolute;top:-10px;left:calc(50% - 10px);background:0;width:0;height:0;border-style:solid;border-width:0 10px 10px;border-color:transparent transparent #fff}body.no-scroll{overflow:hidden;height:100%}#app{padding-top:90px}#app .Header{background-color:#fff;background-color:var(--header-background);position:fixed;top:0;z-index:99991;width:100%;height:90px;padding:.9375em 0}#app .Header .wrapper{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-orient:horizontal;-webkit-box-direction:normal;-ms-flex-flow:wrap row;flex-flow:wrap row;-webkit-box-pack:justify;-ms-flex-pack:justify;justify-content:space-between;-webkit-box-align:center;-ms-flex-align:center;align-items:center}#app .Header__logo{display:-webkit-box;display:-ms-flexbox;display:flex}#app .Header__logo a{display:block;width:100%;height:100%;padding:.9375em .9375em .9375em 0}#app .Header__logo a img{display:block;max-width:8.125em;height:1.875em}#app .Header__items{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-orient:horizontal;-webkit-box-direction:normal;-ms-flex-flow:wrap row;flex-flow:wrap row;-webkit-box-pack:end;-ms-flex-pack:end;justify-content:flex-end;-webkit-box-align:center;-ms-flex-align:center;align-items:center}#app .Header__navigation.active{height:100vh;-webkit-transition:height .3s ease-out;transition:height .3s ease-out;display:block;overflow-y:scroll;padding-bottom:1.5em;-webkit-box-shadow:0 .25em .375em 0 rgba(0,0,0,0.06);box-shadow:0 .25em .375em 0 rgba(0,0,0,0.06);border-top:1px solid #e4e5e9}#app .Header__navigation.active>div{opacity:1;height:auto;-webkit-transition:opacity .5s ease;transition:opacity .5s ease;-webkit-transition-delay:.1s;transition-delay:.1s;display:block}#app .Header__navigation.active.mobile-active .Header__navigation__buttons__mobile{display:-webkit-box;display:-ms-flexbox;display:flex}#app .Header__navigation.active.mobile-active .Header__navigation__promo{margin-left:3em;padding-bottom:1em;background-color:#f9f9fa}#app .Header__navigation.active.mobile-active .menu-item-description{color:#65676b;color:var(--font-color-level3);display:block;font-size:.75em;line-height:1.5;font-weight:400;margin-top:-0.1875em;width:calc(100% - 2.0625em);white-space:break-spaces}#app .Header__navigation.active.mobile-active ul.nav>li{padding:0}#app .Header__navigation.active.mobile-active ul.nav>li.active>a{background-color:#edeff3}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul{-webkit-transition:height .6s ease;transition:height .6s ease;overflow:hidden}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li{padding:0}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.show-only-mobile{display:-webkit-box;display:-ms-flexbox;display:flex;position:relative;background-color:#f9f9fa}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.show-only-mobile.current-menu-item{background-color:#dfeafd}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.show-only-mobile .icon{width:1.25rem;height:1.25rem;display:block;position:absolute;top:.25em;left:1em;margin-top:.9em;color:#2570ed !important;z-index:1;pointer-events:none}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.show-only-mobile a{display:-webkit-box;display:-ms-flexbox;display:flex;width:100%;-webkit-box-orient:vertical;-webkit-box-direction:normal;-ms-flex-direction:column;flex-direction:column;padding:14px 3.125em}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.show-only-mobile a::after{content:unset}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.label-product li.current-menu-item{background-color:#feefe0}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.label-overview li.current-menu-item{background-color:#f3e6ff}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.label-use-for li.current-menu-item{background-color:#dfeafd}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.label-company li.current-menu-item{background-color:#fee0e4}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.label-learn li.current-menu-item{background-color:#daf4e7}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li>a{display:none}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li>ul{display:block}#app .Header__navigation.active.mobile-active ul.nav>li>a{padding:0 1.25em}#app .Header__navigation.active.mobile-active ul.nav>li>a::before{content:unset}#app .Header__navigation.active.mobile-active ul.nav>li>ul{overflow:hidden;-webkit-transition:height .6s ease;transition:height .6s ease}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li a{display:none}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li.active>a{background-color:#edeff3}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li.active ul.active{display:-webkit-box;display:-ms-flexbox;display:flex}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li.label-integrations{display:none}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li.label-sub>a{display:none !important}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li>ul{background-color:#f9f9fa}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li>ul>li{padding-block:.625em;margin-bottom:0;background-color:#f9f9fa}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li>ul>li::after{content:unset}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li>ul>li .icon{left:1em;margin-top:.7em}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li>ul>li>a{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-orient:vertical;-webkit-box-direction:normal;-ms-flex-direction:column;flex-direction:column;width:100%;padding:0 3.125em}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li>ul>li>a::after{content:unset}#app .Header__navigation.active.mobile-active ul.nav>li ul li a{padding:0 1.25em}#app .Header__navigation__promo{max-width:11.5em;cursor:pointer;width:100%;height:80px;background-size:cover}#app .Header__navigation__promo *{width:100%}#app .Header__navigation__buttons__mobile{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-orient:vertical;-webkit-box-direction:reverse;-ms-flex-direction:column-reverse;flex-direction:column-reverse;padding-top:.5em}#app .Header__navigation__buttons__mobile .Button{width:100%}#app .Header__navigation__buttons__mobile .Button--login{text-align:left;height:auto}#app .Header__navigation__buttons__mobile .Button--login span{padding:0 1.25em;font-size:1rem;line-height:3.75;margin:0}#app .Header__navigation__buttons__mobile .Button--full{margin:.5em 1.25em;width:calc(100% - 2.5em)}#app .Header__navigation__buttons a.Button{display:none;max-height:3em;margin-right:1.5em;padding-inline:1em}#app .Header__navigation__buttons a.Button.Button--login{margin:0}#app .Header__navigation__buttons a.Button.Button--outline{display:-webkit-box;display:-ms-flexbox;display:flex;width:6.25em}#app .Header__navigation__buttons a.Button span{white-space:nowrap}#app .Header__navigation ul.nav{position:relative;margin-bottom:0}#app .Header__navigation ul.nav li{position:static;-webkit-user-select:none;-moz-user-select:none;-ms-user-select:none;user-select:none}#app .Header__navigation ul.nav li.one-column ul{left:-1.5625em}#app .Header__navigation ul.nav li.one-column ul li{padding:0 2.8125em}#app .Header__navigation ul.nav li.one-column ul li ul{padding-bottom:0}#app .Header__navigation ul.nav li.one-column ul li ul li{padding:0}#app .Header__navigation ul.nav li a{color:#050505;color:var(--main-nav-font-color);position:relative;display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-pack:justify;-ms-flex-pack:justify;justify-content:space-between;font-size:16px;line-height:60px;font-weight:600;text-decoration:none}#app .Header__navigation ul.nav li a::before{background-color:#fa9531;background-color:var(--main-nav-underline);content:"";position:absolute;bottom:.8125em;left:50%;width:0;height:.1875em;-webkit-transition:all .3s;transition:all .3s}#app .Header__navigation ul.nav li.menu-item-has-children a::after{content:"\e821";font-family:fontello,sans-serif;font-size:.75rem;font-weight:900;display:inline-block;margin-left:.625em;width:.75em}#app .Header__navigation ul.nav li.menu-item-has-children.active>a::after{-webkit-transform:rotate(180deg);-ms-transform:rotate(180deg);transform:rotate(180deg)}#app .Header__navigation ul.nav li.menu-item-has-children ul li a::before{content:unset}#app .Header__navigation ul.nav ul{position:relative}#app .Header__navigation ul.nav ul.active{display:block}#app .Header__navigation ul.nav ul li{width:100%}#app .Header__navigation ul.nav ul a{color:#050505 !important;color:var(--main-nav-submenu-font-color) !important;font-size:14px;line-height:30px;font-weight:600;white-space:nowrap;text-align:left}#app .Header__navigation ul.nav ul a[href="#"]{margin-bottom:1.25em;font-size:.875rem;line-height:0;cursor:default;padding:.625em 0}#app .Header__navigation ul.nav ul ul{display:-webkit-box;display:-ms-flexbox;display:flex;position:static;-webkit-box-orient:vertical;-webkit-box-direction:normal;-ms-flex-flow:wrap column;flex-flow:wrap column;-webkit-box-pack:start;-ms-flex-pack:start;justify-content:flex-start;-webkit-box-align:start;-ms-flex-align:start;align-items:flex-start}#app .Header__navigation ul.nav ul ul li{position:relative;display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-orient:horizontal;-webkit-box-direction:normal;-ms-flex-flow:wrap row;flex-flow:wrap row;-webkit-box-pack:start;-ms-flex-pack:start;justify-content:flex-start;-webkit-box-align:center;-ms-flex-align:center;align-items:center;width:100%;margin-bottom:1.25em;padding:0;overflow:visible}#app .Header__navigation ul.nav ul ul li.label a{position:relative;width:100%;overflow:hidden}#app .Header__navigation ul.nav ul ul li.label a::after{background-color:#fa9531;background-color:var(--primary-color);color:#fff;color:var(--font-color-light);content:"";position:absolute;top:.5em;right:0;display:inline-block !important;padding:.125em .25em;border-radius:.125em;font-size:.625em;line-height:1;text-transform:uppercase}#app .Header__navigation ul.nav ul ul li.label-new a::after{content:"new"}#app .Header__navigation ul.nav ul ul li.label-top a::after{content:"top"}#app .Header__navigation ul.nav ul ul li.label-trending a::after{content:"trending"}#app .Header__navigation ul.nav ul ul li .icon{width:1.25rem;height:1.25rem;display:block;position:absolute;pointer-events:none;z-index:1;left:.15em;top:.25em}#app .Header__navigation ul.nav ul ul li::after{content:"";position:absolute;left:-1.25em;bottom:-0.625em;height:calc(100% + 1.25em);width:0;background-color:#feefe0;-webkit-transition:all .5s ease;transition:all .5s ease}#app .Header__navigation ul.nav ul ul li:hover::after{width:100%}#app .Header__navigation ul.nav ul ul li a{padding-left:2.0625em;z-index:1}#app .Header__navigation ul.nav ul ul li:first-of-type{padding-right:0}#app .Header__navigation .icon-header-menu{left:0;width:1.5em;background-size:8.8em}#app .Header__navigation .icon-header-menu::before{width:1.5rem;height:1.5rem;display:block;position:absolute;pointer-events:none;z-index:1;content:"";font-size:1.25rem;left:0;top:.125em}#app .Header__navigation .icon-header-menu-whatsapp:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -152px 2px;background-size:8.8em}#app .Header__navigation .icon-header-menu-wordpress:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -16px 2px;background-size:8.8em}#app .Header__navigation .icon-header-menu-prestashop:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -234px 2px;background-size:8.8em}#app .Header__navigation .icon-header-menu-magento:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) 4px 2px;background-size:8.8em}#app .Header__navigation .icon-header-menu-shopify:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -81px 1px;background-size:8.8em}#app .Header__navigation .icon-header-menu-mailchimp:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -105px 0;background-size:8.8em}#app .Header__navigation .icon-header-menu-pipedrive:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -132px 2px;background-size:8.8em}#app .Header__navigation .icon-header-menu-slack:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -36px 2px;background-size:8.8em}#app .Header__navigation .label-overview a[href="#"],#app .Header__navigation .label-overview .icon,#app .Header__navigation .label-overview li::before{color:#ae54fd !important}#app .Header__navigation .label-overview .sub-menu{width:100%}#app .Header__navigation .label-overview ::after{background-color:#f3e6ff !important}#app .Header__navigation .label-product a[href="#"],#app .Header__navigation .label-product .icon{color:#fa9531 !important}#app .Header__navigation .label-product ::after{background-color:#feefe0 !important}#app .Header__navigation .label-use-for a[href="#"],#app .Header__navigation .label-use-for .icon{color:#2570ed !important}#app .Header__navigation .label-use-for ::after{background-color:#dfeafd !important}#app .Header__navigation .label-integrations{padding:0 4.375em 0 1.875em !important}#app .Header__navigation .label-integrations ul li{padding:0 !important;margin:0 !important}#app .Header__navigation .label-integrations a[href="#"]{color:#ababab !important}#app .Header__navigation .label-integrations>*{position:relative;z-index:1}#app .Header__navigation .label-integrations ::after{background-color:#f5f5f7 !important;left:-0.625em !important;bottom:.125em !important;height:1.875em !important;z-index:0}#app .Header__navigation .label-integrations li:last-child a{color:#ababab !important;font-size:.75rem !important}#app .Header__navigation .label-learn a[href="#"],#app .Header__navigation .label-learn .icon{color:#07b65d !important}#app .Header__navigation .label-learn ::after{background-color:#daf4e7 !important}#app .Header__navigation .label-company a[href="#"],#app .Header__navigation .label-company .icon{color:#f72f49 !important}#app .Header__navigation .label-company ::after{background-color:#fee0e4 !important}#app .Header__navigation .label-liveagent a[href="#"],#app .Header__navigation .label-liveagent .icon{color:#48c6ce !important}#app .Header__navigation .label-liveagent ::after{background-color:#e4f7f8 !important}#app .Header__navigation .label-sub a[href="#"]{color:transparent !important}#app .Header__navigation .show-only-mobile{display:none}#app .Header__mobile__hamburger{cursor:pointer;margin-right:-0.25em}#app .Header__mobile__hamburger .line{width:1.65em;height:.125em;background-color:#050505;border-radius:8px;display:block;margin:.35em auto;-webkit-transition:all .3s ease-in-out;transition:all .3s ease-in-out}#app .Header__mobile__hamburger.active .line:nth-child(2){opacity:0}#app .Header__mobile__hamburger.active .line:nth-child(1){-webkit-transform:translateY(8px) rotate(45deg);-ms-transform:translateY(8px) rotate(45deg);transform:translateY(8px) rotate(45deg)}#app .Header__mobile__hamburger.active .line:nth-child(3){-webkit-transform:translateY(-8px) rotate(-45deg);-ms-transform:translateY(-8px) rotate(-45deg);transform:translateY(-8px) rotate(-45deg)}.admin-bar #app .Header{top:3em}.admin-bar #app .Header__navigation{top:8.625em}html[lang=de-DE] .Header__navigation .icon-header-menu,html[lang=et] .Header__navigation .icon-header-menu,html[lang=es-ES] .Header__navigation .icon-header-menu,html[lang=hr] .Header__navigation .icon-header-menu,html[lang=lv-LV] .Header__navigation .icon-header-menu,html[lang=lt-LT] .Header__navigation .icon-header-menu,html[lang=ru-RU] .Header__navigation .icon-header-menu,html[lang=sk-SK] .Header__navigation .icon-header-menu,html[lang=vi-VN] .Header__navigation .icon-header-menu{left:0;width:1.5em !important;background-size:11.375em !important}html[lang=de-DE] .Header__navigation .icon-header-menu-wordpress,html[lang=et] .Header__navigation .icon-header-menu-wordpress,html[lang=es-ES] .Header__navigation .icon-header-menu-wordpress,html[lang=hr] .Header__navigation .icon-header-menu-wordpress,html[lang=lv-LV] .Header__navigation .icon-header-menu-wordpress,html[lang=lt-LT] .Header__navigation .icon-header-menu-wordpress,html[lang=ru-RU] .Header__navigation .icon-header-menu-wordpress,html[lang=sk-SK] .Header__navigation .icon-header-menu-wordpress,html[lang=vi-VN] .Header__navigation .icon-header-menu-wordpress{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -1.1875em 0}html[lang=de-DE] .Header__navigation .icon-header-menu-magento,html[lang=et] .Header__navigation .icon-header-menu-magento,html[lang=es-ES] .Header__navigation .icon-header-menu-magento,html[lang=hr] .Header__navigation .icon-header-menu-magento,html[lang=lv-LV] .Header__navigation .icon-header-menu-magento,html[lang=lt-LT] .Header__navigation .icon-header-menu-magento,html[lang=ru-RU] .Header__navigation .icon-header-menu-magento,html[lang=sk-SK] .Header__navigation .icon-header-menu-magento,html[lang=vi-VN] .Header__navigation .icon-header-menu-magento{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) .25em 0}html[lang=bg-BG] .Header__navigation__buttons .Button,html[lang=lv-LV] .Header__navigation__buttons .Button{padding-left:1.714em;padding-right:1.714em}html[lang=vi-VN] .Header .Button--login{margin-left:1.75em !important}@media(min-width:768px){.Header__flags--mainmenu .Header__flags--region-asia{margin-top:1em}.Header__flags--region{width:calc(33.3333333333% - 1em);float:right;margin-right:0}.Header__flags--region ul{display:block}.Header__flags--region ul li{margin-right:0}.Header__flags--region-europe{float:left;width:66.6666666667%;height:100%;margin-bottom:0}.Header__flags--region-switchers{display:none}#app .LoginBlock{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-align:center;-ms-flex-align:center;align-items:center;-webkit-box-pack:center;-ms-flex-pack:center;justify-content:center;margin:0 !important;height:calc(100vh - 90px);padding:0 !important}#app .LoginBlock .wrapper::after{position:absolute;content:"";height:160%;width:100%;top:50%;left:0;-webkit-transform:translateY(-50%);-ms-transform:translateY(-50%);transform:translateY(-50%);background:url(/app/themes/liveagent/assets/images/login_bg.png?ver=3.1) center center no-repeat;background-size:contain}#app .LoginBlock .wrapper>.elementor-widget-wrap{padding:5em 7.25em !important}#app .LoginBlock .wrapper h1{font-size:2.5rem;line-height:1.33}#app .LoginBlock .wrapper .elementor-widget-text-editor{margin:0 auto}}@media(min-width:1024px){.Header__flags__mobile{display:none}.Header__flags{display:block}.Header__flags--item-toggle{padding:0 1.25em}.Header__flags--item-toggle h3{display:none}.Header__flags--mainmenu{position:absolute;overflow:visible;border-radius:1rem;padding:1.75em 0 1.75em 3em;width:auto;height:auto;min-width:32rem;top:4em;left:auto;right:6.5em;-webkit-box-shadow:0 .18em 4em 0 rgba(0,0,0,0.15);box-shadow:0 .18em 4em 0 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Izberite idealno orodje vstopničnega sistema in dvignite svojo storitev za stranke na luno." hreflang="sl-SI" onover-preload="1">Vstopnični sistem<div class="menu-item-description">Napredni vstopnični sistem</div></a></li> <li id="menu-item-398378" class="icn-menu-live-chat menu-item menu-item-type-post_type menu-item-object-page menu-item-398378"><svg class="icon icon-menu-live-chat"><use xlink:href="https://www.liveagent.si/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#menu-live-chat"></use></svg><a href="https://www.liveagent.si/programska-oprema-za-klepet-v-zivo/" title="Raziščite izbor najboljše programske opreme za klepet v živo na trgu. Izberite idealno programsko opremo za klepet v živo za vaše spletno mesto in dvignite svoje storitve za stranke na luno." hreflang="sl-SI" onover-preload="1">Klepet v živo<div class="menu-item-description">Najhitrejši klepet v živo na trgu</div></a></li> </ul> </li> <li id="menu-item-398440" class="label-sub label-product menu-item menu-item-type-custom menu-item-object-custom current-menu-ancestor current-menu-parent menu-item-has-children menu-item-398440"><a href="#" title="Večkanalna programska oprema klicnega centra LiveAgent omogoča agentom zagotavljanje prilagojenih storitev za vaše stranke. Preizkusite novo izkušnjo podpore strankam zdaj." hreflang="sl-SI">sub</a> <ul class="sub-menu"> <li id="menu-item-916188" class="icn-thumbsup menu-item menu-item-type-post_type menu-item-object-page menu-item-916188"><svg class="icon icon-thumbsup"><use xlink:href="https://www.liveagent.si/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#thumbsup"></use></svg><a href="https://www.liveagent.si/pomoc-uporabnikom-druzbenih-medijev/" title="LiveAgent is a help desk solution that connects multiple channels in one interface. Find out more about LiveAgent and its business/industry benefits." hreflang="sl-SI" onover-preload="1">Družbeni mediji<div class="menu-item-description">Odgovorite svojim sledilcem neposredno iz LiveAgent</div></a></li> <li id="menu-item-695916" class="icn-phone menu-item menu-item-type-post_type menu-item-object-page current-menu-item page_item page-item-680219 current_page_item menu-item-695916"><svg class="icon icon-phone"><use xlink:href="https://www.liveagent.si/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#phone"></use></svg><a href="https://www.liveagent.si/najboljsa-programska-oprema-za-klicni-center/" aria-current="page" title="Večkanalna programska oprema klicnega centra LiveAgent omogoča agentom zagotavljanje prilagojenih storitev za vaše stranke. Preizkusite novo izkušnjo podpore strankam zdaj." hreflang="sl-SI">Klicni center<div class="menu-item-description">Vgrajena programska oprema za klicni center</div></a></li> <li id="menu-item-874128" class="icn-lightbulb menu-item menu-item-type-custom menu-item-object-custom menu-item-874128"><svg class="icon icon-lightbulb"><use xlink:href="https://www.liveagent.si/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#lightbulb"></use></svg><a href="https://www.liveagent.si/liveagent-programska-oprema-baze-znanja/" title="LiveAgent is a help desk solution that connects multiple channels in one interface. Find out more about LiveAgent and its business/industry benefits." hreflang="sl-SI" onover-preload="1">Baza znanja<div class="menu-item-description">Zagotavljanje samopostrežnih možnosti</div></a></li> </ul> </li> <li id="menu-item-398310" class="label-use-for menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-398310"><a href="#" title="Večkanalna programska oprema klicnega centra LiveAgent omogoča agentom zagotavljanje prilagojenih storitev za vaše stranke. Preizkusite novo izkušnjo podpore strankam zdaj." hreflang="sl-SI">Se uporablja za</a> <ul class="sub-menu"> <li id="menu-item-398374" class="icn-menu-business-solutions menu-item menu-item-type-post_type menu-item-object-page menu-item-398374"><svg class="icon icon-menu-business-solutions"><use xlink:href="https://www.liveagent.si/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#menu-business-solutions"></use></svg><a href="https://www.liveagent.si/poslovanje/" title="LiveAgent je programska oprema za pomoč uporabnikom, ki se prilagaja potrebam različnih poslovnih modelov. Raziščite, kako LiveAgent ustreza vaši niši. Agencija Edu in nevladne organizacije se zanašajo na LiveAgent." hreflang="sl-SI" onover-preload="1">Poslovne rešitve<div class="menu-item-description">Različna podjetja, različne rešitve</div></a></li> <li id="menu-item-398395" class="icn-shop menu-item menu-item-type-post_type menu-item-object-page menu-item-398395"><svg class="icon icon-shop"><use xlink:href="https://www.liveagent.si/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#shop"></use></svg><a href="https://www.liveagent.si/industrija/" title="LiveAgent lahko izpolni zahteve več poslovnih področij. Oglejte si, kako se lahko LiveAgent prilagodi vašim zahtevam in izboljša vašo podporo strankam." hreflang="sl-SI" onover-preload="1">Industrijske rešitve<div class="menu-item-description">Prilagodite LiveAgent svoji industriji</div></a></li> <li id="menu-item-750293" class="icn-menu-use-cases menu-item menu-item-type-post_type_archive menu-item-object-ms_success-stories menu-item-750293"><svg class="icon icon-menu-use-cases"><use xlink:href="https://www.liveagent.si/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#menu-use-cases"></use></svg><a href="https://www.liveagent.si/zgodbe-o-uspehu/" title="LiveAgent je programska oprema za pomoč strankam, ki vam omogoča dostop do številnih funkcij, vključno s selitvijo podatkov, sistemi za spremljanje sprememb in zahtevami za predloge. Podjetje je prejelo vrsto nagrad in certifikatov, ponuja tudi integracijo z drugimi orodji. Na spletni strani najdemo tudi številne vire, kot so blog, spletni seminarji in test tipkanja. Obstaja tudi program za partnersko sodelovanje in VoIP telefonski sistemi. Sporočilo na koncu opisuje proces izdelave računa in dostop do nadzorne plošče LiveAgenta." hreflang="sl-SI" onover-preload="1">Primeri uporabe<div class="menu-item-description">En izdelek, več scenarijev primerov uporabe</div></a></li> </ul> </li> <li id="menu-item-398314" class="label-integrations menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-398314"><a href="#" title="Večkanalna programska oprema klicnega centra LiveAgent omogoča agentom zagotavljanje prilagojenih storitev za vaše stranke. Preizkusite novo izkušnjo podpore strankam zdaj." hreflang="sl-SI">Integracije</a> <ul class="sub-menu"> <li id="menu-item-953138" class="icon-header-menu icon-header-menu-whatsapp menu-item menu-item-type-custom menu-item-object-custom menu-item-953138"><a href="https://www.liveagent.si/integracije/whatsapp/" title="LiveAgent ponuja integracijo WhatsApp, ki uporabnikom omogoča enostavno odgovarjanje na sporočila WhatsApp s svoje nadzorne plošče LiveAgent." hreflang="sl-SI" onover-preload="1">WhatsApp</a></li> <li id="menu-item-398418" class="icon-header-menu icon-header-menu-wordpress menu-item menu-item-type-custom menu-item-object-custom menu-item-398418"><a href="https://www.liveagent.si/integracije/wordpress/" title="Na svojih spletnih mestih Wordpress zagotovite podporo strankam na višji ravni. Integracija Wordpressa za LiveAgent vam omogoča, da na svoja spletna mesta postavite gumb za klepet." hreflang="sl-SI" onover-preload="1">WordPress</a></li> <li id="menu-item-398419" class="icon-header-menu icon-header-menu-prestashop menu-item menu-item-type-custom menu-item-object-custom menu-item-398419"><a href="https://www.liveagent.si/integracije/prestashop/" title="Če želite, da vas stranke hitreje dosežejo, razmislite o namestitvi gumba za klepet v živo za vaše spletno mesto Prestashop z našo integracijo LiveAgent." hreflang="sl-SI" onover-preload="1">Prestashop</a></li> <li id="menu-item-398420" class="icon-header-menu icon-header-menu-magento menu-item menu-item-type-custom menu-item-object-custom menu-item-398420"><a href="https://www.liveagent.si/integracije/magento/" title="Vključite Magento 2 v LiveAgent in povečajte svoj potek dela. Zahtevki bodo spremljali naročila strank in uporabite lahko eno platformo." hreflang="sl-SI" onover-preload="1">Magento</a></li> <li id="menu-item-398421" class="icon-header-menu icon-header-menu-shopify menu-item menu-item-type-custom menu-item-object-custom menu-item-398421"><a href="https://www.liveagent.si/integracije/shopify/" title="Integrirajte Shopify z LiveAgent in izboljšajte podporo strankam v vaši e-trgovini. Enostavno nastavite klepet v živo, upravljajte komunikacijo po vseh kanalih in povečajte zadovoljstvo strank. Prihranite čas in denar s hitro in učinkovito integracijo ter poskusite brezplačno brez obveznosti!" hreflang="sl-SI" onover-preload="1">Shopify</a></li> <li id="menu-item-398422" class="icon-header-menu icon-header-menu-mailchimp menu-item menu-item-type-custom menu-item-object-custom menu-item-398422"><a href="https://www.liveagent.si/integracije/mailchimp/" title="Programska oprema vstopničnega sistema lahko z integracijo Mailchimp za LiveAgent doseže veliko več. Integracija Mailchimpa vam omogoča upravljanje stikov iz službe za pomoč uporabnikom." hreflang="sl-SI" onover-preload="1">Mailchimp</a></li> <li id="menu-item-398423" class="icon-header-menu icon-header-menu-pipedrive menu-item menu-item-type-custom menu-item-object-custom menu-item-398423"><a href="https://www.liveagent.si/integracije/pipedrive/" title="Odkrijte, kako integracija PipeDrive z LiveAgent izboljša vaše poslovanje! Učinkovito upravljajte odnose s strankami in sledite potencialnim strankam z enostavno uporabo CRM orodja. Prihranite čas in povečajte učinkovitost s sinhronizacijo podatkov na eni nadzorni plošči. Preizkusite brezplačno in izboljšajte svojo prodajo že danes!" hreflang="sl-SI" onover-preload="1">Pipedrive</a></li> <li id="menu-item-551000" class="icon-header-menu icon-header-menu-slack menu-item menu-item-type-post_type menu-item-object-ms_integrations menu-item-551000"><a href="https://www.liveagent.si/integracije/slack/" title="Izkoristite moč integracije Slacka z LiveAgentom za izboljšano komunikacijo in hitro odzivnost vaše ekipe. Ta brezplačno dostopna rešitev omogoča realnočasovno izmenjavo sporočil in datotek ter obvestila o novih in spremenjenih zahtevkih, pri čemer vam ni treba zapustiti nadzorne plošče LiveAgent. Nastavite prilagojena Slack obvestila in poenostavite svoje poslovanje še danes!" hreflang="sl-SI" onover-preload="1">Slack</a></li> <li id="menu-item-398315" class="button-more-integrations menu-item menu-item-type-custom menu-item-object-custom menu-item-398315"><a href="/integracije/" title="LiveAgent provides a large number of integrations in the form of plugins. Check out all the available integration solutions right now." hreflang="sl-SI" onover-preload="1">Več integracij</a></li> </ul> </li> </ul> </li> <li id="menu-item-398318" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-398318"><a href="#" title="Večkanalna programska oprema klicnega centra LiveAgent omogoča agentom zagotavljanje prilagojenih storitev za vaše stranke. Preizkusite novo izkušnjo podpore strankam zdaj." hreflang="sl-SI">Viri</a> <ul class="sub-menu"> <li id="menu-item-398320" class="label-learn menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-398320"><a href="#" title="Večkanalna programska oprema klicnega centra LiveAgent omogoča agentom zagotavljanje prilagojenih storitev za vaše stranke. Preizkusite novo izkušnjo podpore strankam zdaj." hreflang="sl-SI">Izvedite več</a> <ul class="sub-menu"> <li id="menu-item-398329" class="icn-graduation menu-item menu-item-type-custom menu-item-object-custom menu-item-398329"><svg class="icon icon-graduation"><use xlink:href="https://www.liveagent.si/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#graduation"></use></svg><a href="/akademija/" title="Would you like to improve your knowledge about customer service? Check out our extensive guides, tips & tricks inside LiveAgent academy." hreflang="sl-SI" onover-preload="1">Akademija<div class="menu-item-description">Postanite strokovnjak za storitve za stranke</div></a></li> <li id="menu-item-398330" class="icn-menu-templates menu-item menu-item-type-custom menu-item-object-custom menu-item-398330"><svg class="icon icon-menu-templates"><use xlink:href="https://www.liveagent.si/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#menu-templates"></use></svg><a href="/predloge/" title="Seeking professional email templates? Look no further. LiveAgent provides free email templates for marketing, sales, live chat, and help desk purposes." hreflang="sl-SI" onover-preload="1">Predloge<div class="menu-item-description">Prilagodljive predloge za vsako priložnost</div></a></li> <li id="menu-item-750296" class="icn-menu-checklists menu-item menu-item-type-post_type_archive menu-item-object-ms_checklists menu-item-750296"><svg class="icon icon-menu-checklists"><use xlink:href="https://www.liveagent.si/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#menu-checklists"></use></svg><a href="https://www.liveagent.si/checklists/" title="Streamline your workflow and complete any task efficiently. Choose from a variety of checklists and start improving immediately." hreflang="sl-SI" onover-preload="1">Kontrolni seznami<div class="menu-item-description">Kako ravnati s svojim postopkom</div></a></li> </ul> </li> <li id="menu-item-398335" class="label-sub label-learn menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-398335"><a href="#" title="Večkanalna programska oprema klicnega centra LiveAgent omogoča agentom zagotavljanje prilagojenih storitev za vaše stranke. Preizkusite novo izkušnjo podpore strankam zdaj." hreflang="sl-SI">sub</a> <ul class="sub-menu"> <li id="menu-item-398331" class="icn-pencil menu-item menu-item-type-custom menu-item-object-custom menu-item-398331"><svg class="icon icon-pencil"><use xlink:href="https://www.liveagent.si/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#pencil"></use></svg><a href="/blog/" title="Odkrijte najnovejše novice in nasvete o programski opremi za pomoč uporabnikom ter zadovoljstvo strank na blogu LiveAgent. Izboljšajte produktivnost svoje ekipe in zgradite zveste odnose s strankami. Preberite naše članke in začnite brezplačni preizkus že danes!" hreflang="sl-SI" onover-preload="1">Blog<div class="menu-item-description">Novice o storitvah za stranke & LiveAgent</div></a></li> <li id="menu-item-398332" class="icn-menu-glossary menu-item menu-item-type-custom menu-item-object-custom menu-item-398332"><svg class="icon icon-menu-glossary"><use xlink:href="https://www.liveagent.si/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#menu-glossary"></use></svg><a href="/glosar-za-podporo-strankam/" title='Raziščite naš obsežen slovar terminologije programske opreme za pomoč uporabnikom in storitve za stranke. Idealno za začetnike, ki se soočajo z novimi izrazi, in izkušene strokovnjake, ki želijo osvežiti svoje znanje. Odkrijte definicije, od "Mapiranje gostitelja" do "Čas razrešitve", in izboljšajte svojo učinkovitost storitev za stranke.' hreflang="sl-SI" onover-preload="1">Glosarij<div class="menu-item-description">Naučite se terminologije storitev za stranke</div></a></li> <li id="menu-item-398334" class="icn-menu-directory menu-item menu-item-type-custom menu-item-object-custom menu-item-398334"><svg class="icon icon-menu-directory"><use xlink:href="https://www.liveagent.si/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#menu-directory"></use></svg><a href="/imenik/" title="Can't find the support contact information? Check out LiveAgent directories and get in touch with the support you're seeking." hreflang="sl-SI" onover-preload="1">Imenik<div class="menu-item-description">Comprehensive help desk contact list</div></a></li> </ul> </li> <li id="menu-item-398336" class="label-sub label-learn menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-398336"><a href="#" title="Večkanalna programska oprema klicnega centra LiveAgent omogoča agentom zagotavljanje prilagojenih storitev za vaše stranke. Preizkusite novo izkušnjo podpore strankam zdaj." hreflang="sl-SI">sub</a> <ul class="sub-menu"> <li id="menu-item-398384" class="icn-menu-typing-test menu-item menu-item-type-post_type menu-item-object-page menu-item-398384"><svg class="icon icon-menu-typing-test"><use xlink:href="https://www.liveagent.si/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#menu-typing-test"></use></svg><a href="https://www.liveagent.si/test-tipkanja/" title="Preizkusite svoje spretnosti tipkanja z brezplačnim testom za tipkanje, ki ga ponuja LiveAgent. V nekaj minutah ugotovite, kako hitro tipkate, in brezplačno vadite, da se izboljšate." hreflang="sl-SI" onover-preload="1">Test tipkanja<div class="menu-item-description">Izboljšajte svojo hitrost tipkanja</div></a></li> <li id="menu-item-953187" class="icn-menu-reviews menu-item menu-item-type-custom menu-item-object-custom menu-item-953187"><svg class="icon icon-menu-reviews"><use xlink:href="https://www.liveagent.si/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#menu-reviews"></use></svg><a href="https://www.liveagent.si/reviews/" title='"Ocena najboljše programske opreme v različnih kategorijah, vključno s pregledi in integracijo s programsko opremo službe za pomoč LiveAgent."' hreflang="sl-SI" onover-preload="1">Mnenja<div class="menu-item-description">Oglejte si ocene funkcij programske opreme</div></a></li> <li id="menu-item-398344" class="icn-menu-support-portal menu-item menu-item-type-custom menu-item-object-custom menu-item-398344"><svg class="icon icon-menu-support-portal"><use xlink:href="https://www.liveagent.si/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#menu-support-portal"></use></svg><a href="https://support.liveagent.com/" title="LiveAgent support portal" hreflang="en-US">Portal za podporo<div class="menu-item-description">Članki in vodniki z navodili</div></a></li> </ul> </li> <li id="menu-item-398337" class="label-company menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-398337"><a href="#" title="Večkanalna programska oprema klicnega centra LiveAgent omogoča agentom zagotavljanje prilagojenih storitev za vaše stranke. Preizkusite novo izkušnjo podpore strankam zdaj." hreflang="sl-SI">Podjetje</a> <ul class="sub-menu"> <li id="menu-item-398338" class="icn-heart menu-item menu-item-type-post_type menu-item-object-ms_about menu-item-398338"><svg class="icon icon-heart"><use xlink:href="https://www.liveagent.si/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#heart"></use></svg><a href="https://www.liveagent.si/o-nas/o-liveagent/" title="LiveAgent je izvirna programska oprema za pomoč uporabnikom, ustanovljena leta 2004. Razvita je bila zaradi neučinkovite komunikacije s strankami. Danes LiveAgent služi več kot 150 milijonom uporabnikov in več kot 40.000 podjetjem po vsem svetu. Njihovo poslanstvo je ustvariti cenovno dostopno in uporabno programsko opremo ter postaviti podporo strankam v središče vsakega podjetja. Zaposlujejo več kot 100 inovatorjev in imajo tri pisarne v Evropi in eno v New Yorku." hreflang="sl-SI" onover-preload="1">O nas<div class="menu-item-description">Odkrijte ekipo, ki stoji za izdelkom</div></a></li> <li id="menu-item-398372" class="icn-trophy menu-item menu-item-type-post_type menu-item-object-page menu-item-398372"><svg class="icon icon-trophy"><use xlink:href="https://www.liveagent.si/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#trophy"></use></svg><a href="https://www.liveagent.si/nagrade/" title="Odkrijte, zakaj je LiveAgent vodilni na področju programske opreme za pomoč uporabnikom, prejemnik številnih nagrad in priznanj. Uživajte v brezplačnem 14-dnevnem preizkusu brez obveznosti in izkoristite 24/7 podporo, brezplačno namestitev in možnost preklica kadar koli. Preizkusite ga zdaj!" hreflang="sl-SI" onover-preload="1">Nagrade<div class="menu-item-description">Naše nagrade in dosežki</div></a></li> </ul> </li> </ul> </li> <li id="menu-item-398348" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-398348"><a href="/funkcije/" title="Odkrijte vse funkcije LiveAgent, celovite večkanalne programske opreme za pomoč uporabnikom. Naša platforma vključuje vstopnični sistem, upravljanje z zahtevki, samodejno dodeljevanje, revizijske dnevnike in še več, da optimizirate podporo strankam. Preberite več o zmožnostih, ki povečujejo učinkovitost vašega poslovanja in zadovoljstvo strank." hreflang="sl-SI" onover-preload="1">Funkcije</a></li> <li id="menu-item-398437" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-398437"><a href="/cene/" title="Načrti LiveAgent se začnejo pri 9 USD/agent/mesec in vključujejo vstopnični sistem prek e-pošte, funkcijo klepeta v živo, bazo znanja in drugo. Celoten paket je na voljo pri 69 USD/agent/mesec." hreflang="sl-SI" onover-preload="1">Cene</a></li> </ul></div> <div class="Header__flags__mobile"> </div> <div class="Header__navigation__buttons__mobile"> <a href="/preizkus/" class="Button Button--full" title="Prijavite se za brezplačni 14-dnevni preizkus LiveAgent in izkusite vse funkcionalnosti velikega paketa brez obveznosti. Uporabite svoj poslovni e-poštni naslov za 30-dnevni preizkus. Kreditna kartica ni potrebna!" hreflang="sl-SI" onover-preload="1"> <span>Brezplačen preizkus</span> </a> <a href="/vpis/" class="Button Button--login" title="Na tej strani se vpišite v svoj LiveAgent račun. Najprej vnesite podatke o podjetju in nadaljujte z uporabniškim imenom in geslom." hreflang="sl-SI" onover-preload="1"> <span>Prijava</span> <span class="tooltip">Prijava</span> </a> </div> </div> <div class="Header__navigation__buttons"> <a href="/predstavitev/" class="Button Button--outline" title="Bi radi izvedeli več o LiveAgentu? Zahtevajte brezplačno predstavitev, če želite izvedeti več o LiveAgentu in kako vam lahko pomaga pri uspehu." hreflang="sl-SI" onover-preload="1"> <span>Demo</span> </a> <a href="/preizkus/" class="Button Button--full" title="Prijavite se za brezplačni 14-dnevni preizkus LiveAgent in izkusite vse funkcionalnosti velikega paketa brez obveznosti. Uporabite svoj poslovni e-poštni naslov za 30-dnevni preizkus. Kreditna kartica ni potrebna!" hreflang="sl-SI" onover-preload="1"> <span>Brezplačen preizkus</span> </a> <a href="/vpis/" class="Button Button--login" title="Na tej strani se vpišite v svoj LiveAgent račun. Najprej vnesite podatke o podjetju in nadaljujte z uporabniškim imenom in geslom." hreflang="sl-SI" onover-preload="1"> <span>Prijava</span> <span class="tooltip">Prijava</span> </a> </div> <!-- URLSLAB-SKIP-REPLACE-START --> <div class="Header__flags"> <div class="text-2 widget_text"><div class="Header__flags__title h4">Change language</div> <div class="textwidget"> <div class="Header__flags--main"> <ul> <li class="Header__flags--item Header__flags--item-active Header__flags--item-sl" lang="sl"><span id="languageSwitcher-toggle" class="Header__flags--item-toggle"><img decoding="async" class="Header__flags--item-flag" aria-label="sl" alt="si" data-src="https://www.liveagent.si/app/themes/liveagent/assets/images/flags/si.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="1"></span> <div class="Header__flags--mainmenu"> <input class="input--region hidden" name="regions" type="radio" id="europe"> <label class="Header__flags--region-switcher" for="europe">Evropa</label> <input class="input--region hidden" name="regions" type="radio" id="asia"> <label class="Header__flags--region-switcher" for="asia">Azija</label> <input class="input--region hidden" name="regions" type="radio" id="mideast"> <label class="Header__flags--region-switcher" for="mideast">Srednji vzhod</label> <input class="input--region hidden" name="regions" type="radio" id="america"> <label class="Header__flags--region-switcher" for="america">Amerika</label> <div class="Header__flags--regions"> <div class="Header__flags--region Header__flags--region-europe"> <div class="Header__flags--region-title h4">Evropa</div> <ul> <li class="Header__flags--item Header__flags--item-bg" data-region="europe" lang="bg"> <a class="Header__flags--item-link" href="https://www.liveagent.bg/software-za-kontakten-centar/" title="Многоканалният софтуер за телефонна централа LiveAgent дава на сътрудниците ви възможността да осигурят персонализирано обслужване на клиентите ви. Вижте новостите в клиентското обслужване сега." hreflang="bg-BG" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="bg" alt="bg" data-src="https://www.liveagent.si/app/themes/liveagent/assets/images/flags/bg.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="2"> Български </a> </li> <li class="Header__flags--item Header__flags--item-cs" data-region="europe" lang="cs"> <a class="Header__flags--item-link" href="https://www.live-agent.cz/call-center-software/" title="Prozkoumejte výběr nejlepšího softwaru pro call centra na trhu. Vyberte si ideální software pro call centrum pro svůj web a zvedněte své služby zákazníkům až na Měsíc." hreflang="cs-CZ" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="cs" alt="cs" data-src="https://www.liveagent.si/app/themes/liveagent/assets/images/flags/cz.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="3"> Čeština </a> </li> <li class="Header__flags--item Header__flags--item-da" data-region="europe" lang="da"> <a class="Header__flags--item-link" href="https://www.liveagent.dk/call-center-software/" title="Udforsk et udvalg af den bedste callcentersoftware på markedet. Vælg den ideelle callcentersoftware til dit websted, og løft din kundeservice til månen." hreflang="da-DK" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="da" alt="da" data-src="https://www.liveagent.si/app/themes/liveagent/assets/images/flags/dk.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="4"> Dansk </a> </li> <li class="Header__flags--item Header__flags--item-de" data-region="europe" lang="de"> <a class="Header__flags--item-link" href="https://www.liveagent.de/call-center-software/" title="Entdecken Sie eine Auswahl der besten Callcenter-Software auf dem Markt. Wählen Sie die ideale Callcenter-Software für Ihre Website aus und bringen Sie Ihren Kundenservice zum Mond." hreflang="de-DE" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="de" alt="de" data-src="https://www.liveagent.si/app/themes/liveagent/assets/images/flags/de.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="5"> Deutsch </a> </li> <li class="Header__flags--item Header__flags--item-et" data-region="europe" lang="et"> <a class="Header__flags--item-link" href="https://www.liveagent.ee/parim-konekeskuse-tarkvara/" title="Tutvuge parima kõnekeskuse tarkvara valikuga turul. Valige oma veebisaidi jaoks ideaalne kõnekeskuse tarkvara ja tõstke oma klienditeeninduse tase kuuni." hreflang="et" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="et" alt="et" data-src="https://www.liveagent.si/app/themes/liveagent/assets/images/flags/et.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="6"> Eesti </a> </li> <li class="Header__flags--item Header__flags--item-es" data-region="europe" lang="es"> <a class="Header__flags--item-link" href="https://www.liveagent.es/software-centro-de-llamadas/" title="Explore una selección del mejor software de call center del mercado. Elija el software de call center ideal para su sitio web y eleve su servicio al cliente a la luna." hreflang="es-ES" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="es" alt="es" data-src="https://www.liveagent.si/app/themes/liveagent/assets/images/flags/es.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="7"> Español </a> </li> <li class="Header__flags--item Header__flags--item-fr" data-region="europe" lang="fr"> <a class="Header__flags--item-link" href="https://www.liveagent.fr/logiciel-de-centre-dappel/" title="Le logiciel de centre d'appels omnicanal LiveAgent permet aux agents de fournir un service personnalisé à vos clients. Essayez dès maintenant une nouvelle expérience de support client." hreflang="fr-FR" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="fr" alt="fr" data-src="https://www.liveagent.si/app/themes/liveagent/assets/images/flags/fr.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="8"> Français </a> </li> <li class="Header__flags--item Header__flags--item-el" data-region="europe" lang="el"> <a class="Header__flags--item-link" href="https://www.liveagent.gr/logismiko-tilefonikon-kentron/" title="Ανακαλύψτε το κορυφαίο λογισμικό τηλεφωνικών κέντρων για το 2024 με το LiveAgent! Απολαύστε κρυστάλλινους ήχους και πολυκαναλική υποστήριξη χωρίς την ανάγκη υλικού. Ξεκινήστε δωρεάν δοκιμή έως 30 ημέρες χωρίς πιστωτική κάρτα και παρέχετε αξιόπιστες, εξατομικευμένες υπηρεσίες στους πελάτες σας." hreflang="el" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="el" alt="el" data-src="https://www.liveagent.si/app/themes/liveagent/assets/images/flags/el.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="9"> Ελληνικα </a> </li> <li class="Header__flags--item Header__flags--item-hr" data-region="europe" lang="hr"> <a class="Header__flags--item-link" href="https://www.liveagent.hr/softver-za-pozivni-centar/" title="Otkrijte vrhunski softver za pozivni centar s LiveAgentom bez troškova postavljanja i kreditne kartice. Uživajte u kristalno čistim zvukovima i naprednim značajkama, poput IVR-a i pametnog preusmjeravanja poziva. Isprobajte besplatno i unaprijedite korisničku podršku uz naš cloud-based sustav." hreflang="hr" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="hr" alt="hr" data-src="https://www.liveagent.si/app/themes/liveagent/assets/images/flags/hr.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="10"> Hrvatski </a> </li> <li class="Header__flags--item Header__flags--item-it" data-region="europe" lang="it"> <a class="Header__flags--item-link" href="https://www.live-agent.it/call-center-software/" title="Scopri la selezione dei migliori software per call center presenti sul mercato. Scegli il software per call center ideale per il tuo sito web e porta il tuo servizio clienti sulla luna." hreflang="it-IT" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="it" alt="it" data-src="https://www.liveagent.si/app/themes/liveagent/assets/images/flags/it.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="11"> Italiano </a> </li> <li class="Header__flags--item Header__flags--item-lv" data-region="europe" lang="lv"> <a class="Header__flags--item-link" href="https://www.liveagent.lv/zvanu-centra-programmatura/" title="Iepazīstieties ar labāko zvanu centra programmu izvēli tirgū. Izvēlieties savai mājaslapai ideālu zvanu centra programmatūru un paceliet klientu apkalpošanu līdz debesīm." hreflang="lv-LV" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="lv" alt="lv" data-src="https://www.liveagent.si/app/themes/liveagent/assets/images/flags/lv.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="12"> Latviešu </a> </li> <li class="Header__flags--item Header__flags--item-lt" data-region="europe" lang="lt"> <a class="Header__flags--item-link" href="https://www.liveagent.lt/skambusiu-centro-programine-iranga/" title="„LiveAgent“ omnikanalio skambučių centro programinė įranga suteikia agentams galimybę teikti individualizuotas paslaugas jūsų klientams. Išbandykite naują klientų aptarnavimo patirtį dabar." hreflang="lt-LT" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="lt" alt="lt" data-src="https://www.liveagent.si/app/themes/liveagent/assets/images/flags/lt.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="13"> Lietuviškai </a> </li> <li class="Header__flags--item Header__flags--item-hu" data-region="europe" lang="hu"> <a class="Header__flags--item-link" href="https://www.liveagent.hu/call-center-szoftver/" title="Fedezd fel a legjobb call center szoftvert 2024-ben a LiveAgent-tel! Élvezd a hardvermentes támogatást, kristálytiszta hangzást, és próbáld ki kockázatmentesen, beállítási díjak és bankkártya nélkül. Használd ki a 30 napos ingyenes próbaverziót, és tapasztald meg a személyre szabott ügyfélszolgálatot fejlett VoIP funkciókkal. Kezdd el most!" hreflang="hu-HU" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="hu" alt="hu" data-src="https://www.liveagent.si/app/themes/liveagent/assets/images/flags/hu.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="14"> Magyar </a> </li> <li class="Header__flags--item Header__flags--item-nl" data-region="europe" lang="nl"> <a class="Header__flags--item-link" href="https://www.live-agent.nl/callcenter-software/" title="Ontdek een selectie van de beste callcentersoftware op de markt. Kies de ideale callcentersoftware voor uw website en til uw klantenservice naar de maan." hreflang="nl-NL" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="nl" alt="nl" data-src="https://www.liveagent.si/app/themes/liveagent/assets/images/flags/nl.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="15"> Nederlands </a> </li> <li class="Header__flags--item Header__flags--item-no" data-region="europe" lang="no"> <a class="Header__flags--item-link" href="https://www.liveagent.no/ringesenterprogramvare/" title="Oppdag de 25 beste ringesenter-programvarene for 2024 med LiveAgent. Nyt krystallklar lyd, maskinvarefri støtte, og avanserte funksjoner som IVR, ACD og HD-videosamtaler. Få 24/7 kundeservice og en gratis prøveperiode uten kredittkort. Forbedre kommunikasjon og skap en sømløs kundereise med vår omnikanale skybaserte løsning. Start din gratis prøveperiode nå!" hreflang="no" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="no" alt="no" data-src="https://www.liveagent.si/app/themes/liveagent/assets/images/flags/no.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="16"> Norsk bokmål </a> </li> <li class="Header__flags--item Header__flags--item-pl" data-region="europe" lang="pl"> <a class="Header__flags--item-link" href="https://www.live-agent.pl/najlepsze-oprogramowanie-call-center/" title="Oprogramowanie omnichannel do call center od LiveAgent umożliwia agentom spersonalizowaną obsługę klientów. Wypróbuj nowe doświadczenia w zakresie obsługi klienta już teraz." hreflang="pl-PL" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="pl" alt="pl" data-src="https://www.liveagent.si/app/themes/liveagent/assets/images/flags/pl.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="17"> Polski </a> </li> <li class="Header__flags--item Header__flags--item-ro" data-region="europe" lang="ro"> <a class="Header__flags--item-link" href="https://www.liveagent.ro/software-call-center/" title="Software-ul pentru call center omnicanal LiveAgent le permite agenților să ofere servicii personalizate pentru clienții dvs. Încercați acum noua experiență de asistență pentru clienți." hreflang="ro-RO" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="ro" alt="ro" data-src="https://www.liveagent.si/app/themes/liveagent/assets/images/flags/ro.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="18"> Română </a> </li> <li class="Header__flags--item Header__flags--item-ru" data-region="europe" lang="ru"> <a class="Header__flags--item-link" href="https://ru.liveagent.com/" title="Отличное обслуживание клиентов начинается с лучшего программного обеспечения для службы поддержки. Узнайте преимущества LiveAgent и начните использовать его всего за 5 минут." hreflang="ru-RU" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="ru" alt="ru" data-src="https://www.liveagent.si/app/themes/liveagent/assets/images/flags/ru.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="19"> Русский </a> </li> <li class="Header__flags--item Header__flags--item-sk" data-region="europe" lang="sk"> <a class="Header__flags--item-link" href="https://www.liveagent.sk/call-center-software/" title="Začnite s LiveAgent softvérom pre call centrá: krištáľovo čisté hovory, žiadne poplatky, podpora 24/7, bez kreditky. Skúška zdarma!" hreflang="sk-SK" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="sk" alt="sk" data-src="https://www.liveagent.si/app/themes/liveagent/assets/images/flags/sk.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="20"> Slovenčina </a> </li> <li class="Header__flags--item Header__flags--item-sl" data-region="europe" lang="sl"> <span class="Header__flags--item-link active"> <img decoding="async" class="Header__flags--item-flag" aria-label="sl" alt="sl" data-src="https://www.liveagent.si/app/themes/liveagent/assets/images/flags/si.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="21"> Slovenščina </span> </li> </ul> </div> <div class="Header__flags--region Header__flags--region-asia"> <div class="Header__flags--region-title h4">Azija</div> <ul> <li class="Header__flags--item Header__flags--item-zh-hans" data-region="asia" lang="zh-hans"> <a class="Header__flags--item-link" href="https://www.live-agent.cn/hujiao-zhongxin-ruanjian/" title="LiveAgent的全渠道呼叫中心软件能够让代理为您的客户提供个性化的服务。现在就试试全新的客户支持体验。" hreflang="zh-hans" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="zh-hans" alt="zh-hans" data-src="https://www.liveagent.si/app/themes/liveagent/assets/images/flags/cn.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="22"> 简体中文 </a> </li> <li class="Header__flags--item Header__flags--item-tl" data-region="asia" lang="tl"> <a class="Header__flags--item-link" href="https://www.liveagent.ph/call-center-software/" title="Pinalalakas ng LiveAgent omnichannel call center software ang kakayanan ng agents na magbigay ng personalized service sa customers ninyo. Subukan ang bagong customer support experience ngayon din." hreflang="tl" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="tl" alt="tl" data-src="https://www.liveagent.si/app/themes/liveagent/assets/images/flags/tl.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="23"> Tagalog </a> </li> <li class="Header__flags--item Header__flags--item-vi" data-region="asia" lang="vi"> <a class="Header__flags--item-link" href="https://www.liveagent.vn/phan-mem-tong-dai-cuoc-goi-tot-nhat/" title="Cùng tìm hiểu bộ phần mềm tổng đài cuộc gọi tốt nhất trên thị trường. Lựa chọn phần mềm tổng đài lý tưởng cho website của bạn cũng như nâng cao chất lượng dịch vụ khách hàng." hreflang="vi-VN" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="vi" alt="vi" data-src="https://www.liveagent.si/app/themes/liveagent/assets/images/flags/vn.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="24"> Tiếng Việt </a> </li> </ul> </div> <div class="Header__flags--region Header__flags--region-mideast"> <div class="Header__flags--region-title h4">Srednji vzhod</div> <ul> <li class="Header__flags--item Header__flags--item-ar" data-region="mideast" lang="ar"> <a class="Header__flags--item-link" href="https://www.liveagent.ae/call-center-software/" title="استكشف مجموعة مختارة من أفضل برامج مركز الاتصال في السوق. واختر برنامج مركز الاتصال المثالي لموقعك على الإنترنت وارفع خدمة العملاء إلى أعلى المستويات." hreflang="ar" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="ar" alt="ar" data-src="https://www.liveagent.si/app/themes/liveagent/assets/images/flags/ar.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="25"> العربية </a> </li> </ul> </div> <div class="Header__flags--region Header__flags--region-america"> <div class="Header__flags--region-title h4">Amerika</div> <ul> <li class="Header__flags--item Header__flags--item-en" data-region="america" lang="en"> <a class="Header__flags--item-link" href="https://www.liveagent.com/call-center-software/" title="Explore a selection of the best call center software on the market. Choose the ideal call center software for your website and raise your customer service to the moon." hreflang="en-US" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="en" alt="en" data-src="https://www.liveagent.si/app/themes/liveagent/assets/images/flags/us.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="26"> English </a> </li> <li class="Header__flags--item Header__flags--item-pt-br" data-region="america" lang="pt-br"> <a class="Header__flags--item-link" href="https://www.liveagent.com.br/software-de-call-center/" title="Descubra o LiveAgent, o melhor software de call center de 2024, com suporte omnicanal e recursos avançados como IVR e videochamadas HD. Experimente gratuitamente por 14 ou 30 dias sem necessidade de cartão de crédito. Dê a seus clientes um atendimento personalizado e eficiente com soluções VoIP e suporte 24/7. Desfrute de uma comunicação clara e envolvente, e eleve a qualidade das interações com seus clientes." hreflang="pt-br" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="pt-br" alt="pt-br" data-src="https://www.liveagent.si/app/themes/liveagent/assets/images/flags/br.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="27"> Português </a> </li> </ul> </div> </div> </div> </li> </ul> </div> </div> </div> </div> <!-- URLSLAB-SKIP-REPLACE-END --> </div> </div> </header> <div class="AppContainer" data-copied="Kopirano!"> <link rel="stylesheet" id="components/Table" type="text/css" media="all" href="https://www.liveagent.si/app/themes/liveagent/assets/dist/components/Table.min.css?ver=1.25.53"> <link rel="stylesheet" id="components/FeaturesTable-New" type="text/css" media="all" href="https://www.liveagent.si/app/themes/liveagent/assets/dist/components/FeaturesTable-New.min.css?ver=1.25.53"> <link rel="stylesheet" id="components/BlockVideo" type="text/css" media="all" href="https://www.liveagent.si/app/themes/liveagent/assets/dist/components/BlockVideo.min.css?ver=1.25.53"> <link rel="stylesheet" id="components/Boxes" type="text/css" media="all" href="https://www.liveagent.si/app/themes/liveagent/assets/dist/components/Boxes.min.css?ver=1.25.53"> <link rel="stylesheet" id="components/BoxesStars" type="text/css" media="all" href="https://www.liveagent.si/app/themes/liveagent/assets/dist/components/BoxesStars.min.css?ver=1.25.53"> <link rel="stylesheet" id="components/BlockSwitcher" type="text/css" media="all" href="https://www.liveagent.si/app/themes/liveagent/assets/dist/components/BlockSwitcher.min.css?ver=1.25.53"> <div data-elementor-type="wp-page" data-elementor-id="680219" class="elementor elementor-680219 elementor-653288" data-elementor-post-type="page"> <section class="elementor-section elementor-top-section elementor-element elementor-element-282ea944 heroBanner heroBanner--callCenter elementor-section-full_width elementor-section-height-default elementor-section-height-default" data-id="282ea944" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-6ac17078 wrapper" data-id="6ac17078" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <section class="elementor-section elementor-inner-section elementor-element elementor-element-43968dd8 elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="43968dd8" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-4fb908b2 heroBanner__content" data-id="4fb908b2" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-26860304 heroBanner__content__title elementor-widget elementor-widget-heading" data-id="26860304" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h1 class="elementor-heading-title elementor-size-default" id="h-programska-oprema-za-klicni-center"> Programska oprema za <span class="highlight-gradient">klicni center</span></h1> </div> </div> <div class="elementor-element elementor-element-2263621a heroBanner__content__subtitle elementor-widget elementor-widget-text-editor" data-id="2263621a" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h3 id="h-uivajte-v-kristalno-istih-zvokih-in-podpori-brez-strojne-opreme">Uživajte v kristalno čistih zvokih in <br>podpori brez strojne opreme.</h3> </div> </div> <div class="elementor-element elementor-element-296f7124 heroBanner__content__footer elementor-widget elementor-widget-html" data-id="296f7124" data-element_type="widget" data-widget_type="html.default"> <div class="elementor-widget-container"> <ul class="no-cc urlslab-skip-all"> <li>✓ Brez pristojbine za namestitev </li> <li>✓ Podpora za stranke 24/7 </li> <br> <li>✓ Kreditna kartica ni potrebna </li> <li>✓ Prekliči kadar koli</li> </ul> <div class="heroBanner__content__footer__cta"> <a href="https://www.liveagent.si/preizkus/" class="Button Button--full" title="Prijavite se za brezplačni 14-dnevni preizkus LiveAgent in izkusite vse funkcionalnosti velikega paketa brez obveznosti. Uporabite svoj poslovni e-poštni naslov za 30-dnevni preizkus. Kreditna kartica ni potrebna!" hreflang="sl-SI" onover-preload="1"> <span>Začnite BREZPLAČNO</span> </a> <div class="info__under__button"> <span><strong>30 dni </strong>/ e-pošta podjetj</span> <span><strong>14 dni </strong>/ brezplačna e-pošta</span> </div> </div> </div> </div> </div> </div> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-7a9919e3 heroBanner__image" data-id="7a9919e3" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-1136a473 urlslab-skip-lazy urlslab-min-width-768 elementor-widget elementor-widget-image" data-id="1136a473" data-element_type="widget" data-widget_type="image.default"> <div class="elementor-widget-container"> <picture><source srcset="https://www.liveagent.si/wp/urlslab-download/40d77f8f832a574b6f0df3d91cddec40/heroBanneer-img-call-center-1.jpg.webp 900w, 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https://www.liveagent.si/wp/urlslab-download/d605375501dc81171998a15b2353b3e8/heroBanneer-img-call-center-1-768x768.jpg 768w, https://www.liveagent.si/wp/urlslab-download/32bca655a606635abd52fc762db74dfb/heroBanneer-img-call-center-1-50x50.jpg 50w, https://www.liveagent.si/wp/urlslab-download/ce350f7e17de93f88d5abe6f7315547c/heroBanneer-img-call-center-1-25x25.jpg 25w, https://www.liveagent.si/wp/urlslab-download/959954608f27c182805bac8cd6ae9d80/heroBanneer-img-call-center-1-380x380.jpg 380w, https://www.liveagent.si/wp/urlslab-download/9722851e0dae589cf03a41cdd558386d/heroBanneer-img-call-center-1-335x335.jpg 335w, https://www.liveagent.si/wp/urlslab-download/9e21cac4ae0434a582f28ff4acad4588/heroBanneer-img-call-center-1-400x400.jpg 400w, https://www.liveagent.si/wp/urlslab-download/c9c69ce8ca4813d17675565f87327be0/heroBanneer-img-call-center-1-185x185.jpg 185w, https://www.liveagent.si/wp/urlslab-download/34eb0ce61cfd04e716ee39201e7b1362/heroBanneer-img-call-center-1-110x110.jpg 110w, https://www.liveagent.si/wp/urlslab-download/f1127dabb535680e6d625cace64ad23a/heroBanneer-img-call-center-1-485x485.jpg 485w" sizes="(max-width: 900px) 100vw, 900px"></source><source srcset="https://www.liveagent.si/wp/urlslab-download/40d77f8f832a574b6f0df3d91cddec40/heroBanneer-img-call-center-1.jpg.webp" type="image/webp"></source><img fetchpriority="high" decoding="async" width="900" height="900" src="https://www.liveagent.si/wp/urlslab-download/4b4040391361a2e0e688068b0619a363/heroBanneer-img-call-center-1.jpg" class="attachment-full size-full wp-image-867413" alt="" urlslab-id="28"></picture> </div> </div> </div> </div> </div> </section> </div> </div> </div> </section> <section class="elementor-section elementor-top-section elementor-element elementor-element-89baaf5 Logos elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="89baaf5" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-1e0c72d" data-id="1e0c72d" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-e2eea4e elementor-widget elementor-widget-menu-anchor" data-id="e2eea4e" data-element_type="widget" data-widget_type="menu-anchor.default"> <div class="elementor-widget-container"> <div class="elementor-menu-anchor" id="start"></div> </div> </div> <div class="elementor-element elementor-element-c87a626 elementor-widget elementor-widget-shortcode" data-id="c87a626" data-element_type="widget" data-widget_type="shortcode.default"> <div class="elementor-widget-container"> <div class="elementor-shortcode"> <div class="Clients"> <div class="Clients__item"> <img decoding="async" width="98" height="25" src="https://www.liveagent.si/wp/urlslab-download/46ce680b263d1d2a5f9fa3c365aab04a/logo-clients-forbes.svg" class="urlslab-skip-lazy wp-post-image" alt="Forbes logo" urlslab-id="29"> </div> <div class="Clients__item"> <img decoding="async" width="125" height="23" src="https://www.liveagent.si/wp/urlslab-download/00eeb9874e3d88cc596172dcda3a11e8/logo-clients-airbus.svg" class="urlslab-skip-lazy wp-post-image" alt="airbus logo" urlslab-id="30"> </div> <div class="Clients__item"> <img decoding="async" width="136" height="22" src="https://www.liveagent.si/wp/urlslab-download/6bba0c20d5fff2385de8a89d6a31cd66/logo-clients-nascar.svg" class="urlslab-skip-lazy wp-post-image" alt="Nascar logo" urlslab-id="31"> </div> <div class="Clients__item"> <img decoding="async" width="116" height="25" src="https://www.liveagent.si/wp/urlslab-download/4559f5dd6550739bb3b71872b36b4ba8/logo-clients-usc.svg" class="urlslab-skip-lazy wp-post-image" alt="USC logo" urlslab-id="32"> </div> <div class="Clients__item"> <img decoding="async" width="57" height="25" src="https://www.liveagent.si/wp/urlslab-download/56111a20c87703407dfda8e7d4010a38/logo-esky-color.svg" class="urlslab-skip-lazy wp-post-image" alt="eSky logo" urlslab-id="33"> </div> <div class="Clients__item"> <img decoding="async" width="75" height="25" src="https://www.liveagent.si/wp/urlslab-download/e3114a0db9f2574fe8fcac0788896f49/slido_green.svg" class="urlslab-skip-lazy wp-post-image" alt="Slido green logo" urlslab-id="34"> </div> </div> <link rel="stylesheet" id="shortcodes/Clients" type="text/css" media="all" href="https://www.liveagent.si/app/themes/liveagent/assets/dist/shortcodes/Clients.min.css?ver=1.25.53"> </div> </div> </div> </div> </div> </div> </section> <section class="elementor-section elementor-top-section elementor-element elementor-element-5d09eb65 elementor-section-full_width Block Block--background Block--elements Block--redesign elementor-section-height-default elementor-section-height-default" data-id="5d09eb65" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-836766a wrapper" data-id="836766a" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <section class="elementor-section elementor-inner-section elementor-element elementor-element-5d5b0ba elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="5d5b0ba" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-5fcb210c" data-id="5fcb210c" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-41fbeb12 elementor-widget elementor-widget-heading" data-id="41fbeb12" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h2 id="h-celotna-programska-oprema-klicnega-centra-aka-na-vas">Celotna programska oprema klicnega centra čaka na vas</h2> </div> </div> <div class="elementor-element elementor-element-82007e elementor-widget elementor-widget-text-editor" data-id="82007e" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p><span style="font-weight: 400;">Sodelujte s strankami brez napora na vseh kanalih. LiveAgent, vsekanalna programska oprema za klicni center v oblaku, je vse, kar boste kdaj potrebovali za zagotavljanje zanesljivih in prilagojenih storitev svojim strankam.</span></p> <p><span style="font-weight: 400;">Naš telefonski sistem klicnega centra VoIP (glas preko internetnega protokola) je opremljen z naprednimi funkcijami, kot so IVR, zahteve za povratni klic, <a href="https://www.liveagent.si/glosar-za-podporo-strankam/kaj-je-acd-v-klicnem-centru/" urlslab_href_old="https://www.liveagent.si/kundesupport-ordliste/kaj-je-acd-v-klicnem-centru/" title="Odkrijte, kako ACD (samodejna distribucija klicev) optimizira klicne centre z učinkovitim usmerjanjem klicev, povečuje produktivnost in zadovoljstvo strank. Spoznajte različne metode distribucije klicev in prednosti, ki jih prinašajo. Preberite več!" hreflang="sl-SI" onover-preload="1">ACD</a>, pametno usmerjanje klicev, prenosi klicev, neomejeno snemanje klicev in HD video klici – in to je šele začetek.</span></p> </div> </div> <div class="elementor-element elementor-element-42a5f55b elementor-widget elementor-widget-shortcode" data-id="42a5f55b" data-element_type="widget" data-widget_type="shortcode.default"> <div class="elementor-widget-container"> <div class="elementor-shortcode"> <div class="AwardsSmall"> <ul class="AwardsSmall__list flex"> <li class="AwardsSmall__item post-937231 ms_awards type-ms_awards status-publish has-post-thumbnail hentry ms_awards_years-2024-sl"> <a href="https://www.softwareadvice.com/help-desk/#front-runners" target="_blank" title="Help Desk"><picture><source srcset="https://www.liveagent.si/wp/urlslab-download/d64d210c96e768bc7b7d67a3b98c07e7/badge-sa-frontrunners-2024-380x260.png.webp" type="image/webp"></source><img decoding="async" width="380" height="260" src="https://www.liveagent.si/wp/urlslab-download/ff4ddd80104b655de862a6ea5f0768c3/badge-sa-frontrunners-2024-380x260.png" class="urlslab-skip-lazy wp-post-image" alt="SoftwareAdvice Front Runner 2024 badge" urlslab-id="35"></picture></a> </li> <li class="AwardsSmall__item post-937246 ms_awards type-ms_awards status-publish has-post-thumbnail hentry ms_awards_years-2024-sl"> <a href="https://www.capterra.com/help-desk-software/shortlist/" target="_blank" title="Help Desk Software - 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transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="39"> </div> <span>Ustvarite račun BREZPLAČNO</span> </button> <div class="Signup__form__terms"> <p>S podpisom potrjujem <a title="Pogoji in določila" href="/pogoji-poslovanja/" hreflang="sl-SI" onover-preload="1">Pogoji in določila</a> in <a title="Politika zasebnosti " href="/politika-zasebnosti/" hreflang="sl-SI" onover-preload="1">Politika zasebnosti </a>.</p> </div> </div> </form> </div> </div> </div> </div> </div> </div> </div> </section> </div> </div> </div> </section> <section class="elementor-section elementor-top-section elementor-element elementor-element-60e47c3c elementor-section-full_width elementor-section-height-default elementor-section-height-default" data-id="60e47c3c" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-5b9055a0 wrapper" data-id="5b9055a0" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <section class="elementor-section elementor-inner-section elementor-element elementor-element-52ed90bd elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="52ed90bd" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-4cca124f Block--video Block--video__vertical" data-id="4cca124f" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-393e85b0 videoTitle elementor-widget elementor-widget-text-editor" data-id="393e85b0" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h3 id="h-programska-oprema-za-klicni-center-v-slubi-za-pomo-uporabnikom">Programska oprema za klicni center v službi za pomoč uporabnikom</h3> <p>00:00 / 02:02</p> </div> </div> <div class="elementor-element elementor-element-6c838e9 elementor-widget elementor-widget-video" data-id="6c838e9" data-element_type="widget" data-settings='{"youtube_url":"https:\/\/www.youtube.com\/watch?v=BZtDNkvb2a8","show_image_overlay":"yes","image_overlay":{"url":"https:\/\/i.ytimg.com\/vi\/BZtDNkvb2a8\/sddefault.jpg"},"video_type":"youtube"}' data-widget_type="video.default"> <div class="elementor-widget-container"> <div class="elementor-wrapper elementor-open-inline"> <div class="elementor-video urlslab_yt"><link rel="stylesheet" id="urlslab_youtube_loader-css" type="text/css" media="all" href="https://www.liveagent.si/app/plugins/wp-urlslab/public/build/css/urlslab_youtube_loader_decorated.css"><div class="youtube_urlslab_loader youtube_urlslab_loader--elementor" data-ytid="BZtDNkvb2a8"><div class="youtube_urlslab_loader--inn"><div class="youtube_urlslab_loader--wrapper"><strong class="youtube_urlslab_loader--title">LiveAgent Call center software in your helpdesk | Live Agent</strong><strong class="youtube_urlslab_loader--duration">P0Y0M0DT0H0M123S</strong><picture><source data-srcset="https://www.liveagent.si/wp/urlslab-download/c8bf5b02060c58d7c1b0b7a43301374d/hqdefault.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img class="youtube_urlslab_loader--img" data-src="https://www.liveagent.si/wp/urlslab-download/ab62246fd64ecad244167935da419894/hqdefault.jpg" alt="Youtube video: LiveAgent Call center software in your helpdesk" urlslab-lazy="yes" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-id="40"></picture></div><div class="youtube_urlslab_loader--bottom"><strong>Live Agent</strong><time datetime="2024-10-14T06:50:22+00:00">October 14, 2024</time></div></div><div itemscope="" itemtype="https://schema.org/VideoObject" itemprop="video"><meta itemprop="name" content="LiveAgent Call center software in your helpdesk"><meta itemprop="description" content="All your favorite cloud call center features are now built into your LiveAgent helpdesk. Unlimited voice recording storage | Inbound and Outbound calling | Customized greetings & IVR | Attended transfers & Clever call routing https://www.liveagent.com/call-center-software"><link itemprop="thumbnailUrl" content="https://i.ytimg.com/vi/BZtDNkvb2a8/sddefault.jpg"><link itemprop="contentUrl" content="https://www.youtube.com/watch?v=BZtDNkvb2a8"><link itemprop="embedUrl" content="https://www.youtube.com/embed/BZtDNkvb2a8"><meta itemprop="duration" content="P0Y0M0DT0H0M123S"><meta itemprop="uploadDate" content="2024-10-14T06:50:22+00:00"></div></div></div> <div class="elementor-custom-embed-image-overlay" style="" urlslab-lazy-bgimage="https://www.liveagent.com/app/uploads/2022/04/callcenter_whatis_video_img.jpg"> </div> </div> </div> </div> <div class="elementor-element elementor-element-26964574 elementor-widget elementor-widget-heading" data-id="26964574" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h2 id="h-kaj-je-programska-oprema-klicnega-centra">Kaj je programska oprema klicnega centra?</h2> </div> </div> <div class="elementor-element elementor-element-63f335c6 elementor-widget elementor-widget-text-editor" data-id="63f335c6" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p><a href="https://www.liveagent.si/programska-oprema-za-podporo-strankam/" title="Izbira programske opreme za podporo strankam najpogosteje uporabljenih platform na trgu. Izberite idealno in dvignite svojo storitev za stranke na luno." hreflang="sl-SI" onover-preload="1">Programske rešitve</a> za klicni center so sistemi, ki agentom klicnega centra omogočajo upravljanje dohodnih in odhodnih klicev. Te rešitve so idealne za bolj osebno upravljanje odnosov s strankami in za zagotavljanje hitre podpore strankam.</p> </div> </div> </div> </div> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-3e5a420c Block--video Block--video__vertical" data-id="3e5a420c" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-6d1ee551 videoTitle elementor-widget elementor-widget-text-editor" data-id="6d1ee551" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h3 id="h-predstavitev-programske-opreme-za-klicni-center">Predstavitev programske opreme za klicni center</h3> <p>00:00 / 04:39</p> </div> </div> <div class="elementor-element elementor-element-4221cb98 elementor-widget elementor-widget-video" data-id="4221cb98" data-element_type="widget" data-settings='{"youtube_url":"https:\/\/youtu.be\/SyvXUDe3g6A","show_image_overlay":"yes","image_overlay":{"url":"https:\/\/i.ytimg.com\/vi\/SyvXUDe3g6A\/sddefault.jpg"},"video_type":"youtube"}' data-widget_type="video.default"> <div class="elementor-widget-container"> <div class="elementor-wrapper elementor-open-inline"> <div class="elementor-video urlslab_yt"><div class="youtube_urlslab_loader youtube_urlslab_loader--elementor" data-ytid="SyvXUDe3g6A"><div class="youtube_urlslab_loader--inn"><div class="youtube_urlslab_loader--wrapper"><strong class="youtube_urlslab_loader--title">Call Center Software Demo LiveAgent | Live Agent</strong><strong class="youtube_urlslab_loader--duration">P0Y0M0DT0H0M279S</strong><picture><source data-srcset="https://www.liveagent.si/wp/urlslab-download/0700e0f8649f0e20f7e152fd1fb40949/hqdefault.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img class="youtube_urlslab_loader--img" data-src="https://www.liveagent.si/wp/urlslab-download/ccf6c7072e32363b8fcf8a65a924e778/hqdefault.jpg" alt="Youtube video: Call Center Software Demo LiveAgent" urlslab-lazy="yes" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-id="41"></picture></div><div class="youtube_urlslab_loader--bottom"><strong>Live Agent</strong><time datetime="2024-10-14T06:14:31+00:00">October 14, 2024</time></div></div><div itemscope="" itemtype="https://schema.org/VideoObject" itemprop="video"><meta itemprop="name" content="Call Center Software Demo LiveAgent"><meta itemprop="description" content="LiveAgent's call center software enables users to create virtual, browser-based, inbound, and outbound call center. As a part of the solution, users can create complex IVR trees and request callbacks. All calls are recorded and stored inside tickets so you can playback each conversation at a later time. Users can connect an unlimited amount of phone numbers and devices with LiveAgent. There are no extra per-minute charges. LiveAgent's call center solution is the ideal tool for remote teams of all sizes. The software fosters collaboration in teams and supports internal calls as well as internal chats. Quick Help Desk Software Video: https://youtu.be/8BGETbM52io Try LiveAgent today. Our free 14-day trial requires no credit card input. https://www.liveagent.com/trial/ Follow us on social media: Instagram: https://www.instagram.com/liveagent/ Facebook: https://www.facebook.com/LiveAgent/ Twitter: https://twitter.com/LiveAgent LinkedIn: https://www.linkedin.com/company/liveagent"><link itemprop="thumbnailUrl" content="https://i.ytimg.com/vi/SyvXUDe3g6A/sddefault.jpg"><link itemprop="contentUrl" content="https://www.youtube.com/watch?v=SyvXUDe3g6A"><link itemprop="embedUrl" content="https://www.youtube.com/embed/SyvXUDe3g6A"><meta itemprop="duration" content="P0Y0M0DT0H0M279S"><meta itemprop="uploadDate" content="2024-10-14T06:14:31+00:00"></div></div></div> <div class="elementor-custom-embed-image-overlay" style="" urlslab-lazy-bgimage="https://www.liveagent.com/app/uploads/2022/04/callcenter_try_video_img.jpg"> </div> </div> </div> </div> <div class="elementor-element elementor-element-6dbe8061 elementor-widget elementor-widget-heading" data-id="6dbe8061" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h2 id="h-raziite-nao-programsko-opremo-za-virtualni-klicni-center">Raziščite našo programsko opremo za virtualni klicni center</h2> </div> </div> <div class="elementor-element elementor-element-4191dee6 elementor-widget elementor-widget-text-editor" data-id="4191dee6" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p>Izkusite naše ključne funkcije z brezplačnim preskusom LiveAgent in si oglejte, kako je z našo rešitvijo zagotavljati profesionalne storitve. Oglejte si, kako enostavno je vzpostaviti klicni center, dodati VoIP številke ali konfigurirati IVR z našim zmogljivim orodjem</p> </div> </div> </div> </div> </div> </section> </div> </div> </div> </section> <section class="elementor-section elementor-top-section elementor-element elementor-element-a865eca Block Block--redesign Block--switcher elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="a865eca" data-element_type="section" data-settings='{"background_background":"classic"}'> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-636566bf wrapper__wide no-padding" data-id="636566bf" data-element_type="column" data-settings='{"background_background":"classic"}'> <div class="elementor-widget-wrap elementor-element-populated"> <section class="elementor-section elementor-inner-section elementor-element elementor-element-4670991b elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="4670991b" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-33 elementor-inner-column elementor-element elementor-element-4ac28fe2 visible" data-id="4ac28fe2" data-element_type="column" data-targetid="switcher_image--support"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-31285f3a elementor-widget elementor-widget-image" data-id="31285f3a" data-element_type="widget" data-widget_type="image.default"> <div class="elementor-widget-container"> <img decoding="async" width="147" height="35" class="attachment-full size-full wp-image-675643" alt="" data-src="https://www.liveagent.si/wp/urlslab-download/cdbc07531c8a00beb62a11f7b05afc22/lets_call.svg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="42"> </div> </div> <div class="elementor-element elementor-element-782940f7 elementor-widget elementor-widget-heading" data-id="782940f7" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h2 id="h-ponudite-vaemu-kontaktnemu-centru-agentom-ustrezna-orodja-z-liveagent">Ponudite vašemu kontaktnemu centru <span class="highlight-gradient">agentom</span> ustrezna orodja z LiveAgent</h2> </div> </div> <div class="elementor-element elementor-element-1742ebed elementor-widget elementor-widget-text-editor" data-id="1742ebed" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p>Poglejte, kako lahko LiveAgent izboljša komunikacijo z vašimi stranskimi stiki in ustvari odlično izkušnjo za agente. Naša prilagodljiva rešitev deluje brez težav, tako da se lahko osredotočite na zadovoljstvo svojih strank.</p> </div> </div> <div class="elementor-element elementor-element-7c6787b7 elementor-widget elementor-widget-text-editor" data-id="7c6787b7" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p><strong>Kaj dobijo vaši agenti v kontaktnem centru:</strong></p> </div> </div> <div class="elementor-element elementor-element-37a16d8 checklist elementor-widget elementor-widget-text-editor" data-id="37a16d8" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <ul> <li>Hitrejša reševanja za časovno občutljive težave</li> <li>Spremljanje v realnem času in metrike klicnega centra</li> <li>Več kanalov pogovora v enem vmesniku</li> </ul> </div> </div> <div class="elementor-element elementor-element-39bc1dcf elementor-widget elementor-widget-html" data-id="39bc1dcf" data-element_type="widget" data-widget_type="html.default"> <div class="elementor-widget-container"> <a href="https://www.liveagent.si/preizkus/" class="Button Button--full" title="Prijavite se za brezplačni 14-dnevni preizkus LiveAgent in izkusite vse funkcionalnosti velikega paketa brez obveznosti. Uporabite svoj poslovni e-poštni naslov za 30-dnevni preizkus. Kreditna kartica ni potrebna!" hreflang="sl-SI" onover-preload="1"><span>Začnite BREZPLAČNO preskusno različico</span></a> </div> </div> </div> </div> <div class="elementor-column elementor-col-33 elementor-inner-column elementor-element elementor-element-e49438c hidden" data-id="e49438c" data-element_type="column" data-targetid="switcher_image--customer"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-7582dc9 elementor-widget elementor-widget-image" data-id="7582dc9" data-element_type="widget" data-widget_type="image.default"> <div class="elementor-widget-container"> <img decoding="async" width="147" height="35" class="attachment-full size-full wp-image-675643" alt="" data-src="https://www.liveagent.si/wp/urlslab-download/cdbc07531c8a00beb62a11f7b05afc22/lets_call.svg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="43"> </div> </div> <div class="elementor-element elementor-element-e88b06f elementor-widget elementor-widget-heading" data-id="e88b06f" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h2 id="h-ustvarite-prilagojene-stranke-izkunje-z-liveagentom">Ustvarite prilagojene <span class="highlight-gradient">stranke</span> izkušnje z LiveAgentom</h2> </div> </div> <div class="elementor-element elementor-element-9454f81 elementor-widget elementor-widget-text-editor" data-id="9454f81" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p>Naše orodje za kontaktni center vam lahko pomaga ustvariti vrhunsko platformo za sodelovanje s strankami in vam pomaga povečati zvestobo strank. Pokažite svojim strankam neverjetno podporo z našo rešitvijo za pomoč uporabnikom in hitro rešite zamudne težave.</p> </div> </div> <div class="elementor-element elementor-element-bbd6b38 elementor-widget elementor-widget-text-editor" data-id="bbd6b38" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p><strong>Prek pričakovanja strank</strong></p> </div> </div> <div class="elementor-element elementor-element-b5da493 checklist elementor-widget elementor-widget-text-editor" data-id="b5da493" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <ul> <li>Ustvarite prilagojene izkušnje za stranke</li> <li>Izboljšajte kakovost interakcij s strankami</li> <li>Zagotovite nemoteno pot stranke</li> </ul> </div> </div> <div class="elementor-element elementor-element-5192b6b elementor-widget elementor-widget-html" data-id="5192b6b" data-element_type="widget" data-widget_type="html.default"> <div class="elementor-widget-container"> <a href="https://www.liveagent.si/preizkus/" class="Button Button--full" title="Prijavite se za brezplačni 14-dnevni preizkus LiveAgent in izkusite vse funkcionalnosti velikega paketa brez obveznosti. Uporabite svoj poslovni e-poštni naslov za 30-dnevni preizkus. Kreditna kartica ni potrebna!" hreflang="sl-SI" onover-preload="1"><span>Začnite BREZPLAČNO preskusno različico</span></a> </div> </div> </div> </div> <div class="elementor-column elementor-col-33 elementor-inner-column elementor-element elementor-element-3206e52d" data-id="3206e52d" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-49d47181 elementor-widget elementor-widget-html" data-id="49d47181" data-element_type="widget" data-widget_type="html.default"> <div class="elementor-widget-container"> <input class="switcher__input" type="radio" id="support" name="switcher" potrjeno> <input class="switcher__input" type="radio" id="customer" name="switcher"> <div class="switcher"> <label for="support" data-target="switcher_image--support" class="active">Pogled skupine za podporo</label> <div class="switcher__switch"></div> <label for="customer" data-target="switcher_image--customer">Pogled strank</label> </div> </div> </div> <div class="elementor-element elementor-element-337e3e14 visible switcher__image switcher_image--support elementor-widget elementor-widget-image" data-id="337e3e14" data-element_type="widget" data-targetid="switcher_image--support" data-widget_type="image.default"> <div class="elementor-widget-container"> <picture><source data-srcset="https://www.liveagent.si/wp/urlslab-download/cccfbd286b163951247cd75fa0c247c6/callcenter_switcher_support.png.webp 1768w, https://www.liveagent.si/wp/urlslab-download/f664f140ba4dd83f87aba909f0ebe614/callcenter_switcher_support-300x223.png.webp 300w, https://www.liveagent.si/wp/urlslab-download/9c6361f82fb7de066f5ce7596719c227/callcenter_switcher_support-1024x762.png.webp 1024w, https://www.liveagent.si/wp/urlslab-download/c32356dcb670fc08bb2cd0cc43a02758/callcenter_switcher_support-768x572.png.webp 768w, https://www.liveagent.si/wp/urlslab-download/ac42fa7ae4d2678f34a43f032a8bf8db/callcenter_switcher_support-67x50.png.webp 67w, https://www.liveagent.si/wp/urlslab-download/b2178179b6045b5e2d7e7d56633c17cd/callcenter_switcher_support-34x25.png.webp 34w, https://www.liveagent.si/wp/urlslab-download/20778f2271b456c381254b9fea78d68d/callcenter_switcher_support-450x335.png.webp 450w, https://www.liveagent.si/wp/urlslab-download/c16ede20dbe862535e4b9b8e47f7f0f3/callcenter_switcher_support-537x400.png.webp 537w, https://www.liveagent.si/wp/urlslab-download/e5d1243eb717b8919ed142285ddcdcac/callcenter_switcher_support-185x138.png.webp 185w, https://www.liveagent.si/wp/urlslab-download/d801a1c67e1d424cf1942d248907ecdd/callcenter_switcher_support-110x82.png.webp 110w, https://www.liveagent.si/wp/urlslab-download/f34dba9371864cc61e315f987b1fe031/callcenter_switcher_support-485x361.png.webp 485w" urlslab-lazy="yes" sizes="(max-width: 1768px) 100vw, 1768px" type="image/webp"></source><source data-srcset="https://www.liveagent.si/wp/urlslab-download/fec820f37564eeb1b933e8a3d1a71e17/callcenter_switcher_support.png 1768w, https://www.liveagent.si/wp/urlslab-download/c777cecbec154a23ea9984fa6ed9b45b/callcenter_switcher_support-300x223.png 300w, https://www.liveagent.si/wp/urlslab-download/a43d4bb21601bd5a7c5a2451289ecccd/callcenter_switcher_support-1024x762.png 1024w, https://www.liveagent.si/wp/urlslab-download/918a969656a825b4cd1acb8df7526ef9/callcenter_switcher_support-768x572.png 768w, https://www.liveagent.si/wp/urlslab-download/05ac6e21b30b61dabc2ff83b6a1eaff8/callcenter_switcher_support-67x50.png 67w, https://www.liveagent.si/wp/urlslab-download/5abdfde77f38de0ac3fd4d293c453818/callcenter_switcher_support-34x25.png 34w, https://www.liveagent.si/wp/urlslab-download/9f5859da8dbb316ce5182f668b15fe82/callcenter_switcher_support-450x335.png 450w, https://www.liveagent.si/wp/urlslab-download/b94644065db6a5e830d2b47d673a2346/callcenter_switcher_support-537x400.png 537w, https://www.liveagent.si/wp/urlslab-download/8372b237801ee50367620ad69e5c77ba/callcenter_switcher_support-185x138.png 185w, https://www.liveagent.si/wp/urlslab-download/b833ad2cf7aa70f9cf795e3f2ff96c38/callcenter_switcher_support-110x82.png 110w, https://www.liveagent.si/wp/urlslab-download/be29b116f64e68c3fd6b5fd25f8a24b8/callcenter_switcher_support-485x361.png 485w" urlslab-lazy="yes" sizes="(max-width: 1768px) 100vw, 1768px"></source><source data-srcset="https://www.liveagent.si/wp/urlslab-download/cccfbd286b163951247cd75fa0c247c6/callcenter_switcher_support.png.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" width="1768" height="1316" class="attachment-full size-full wp-image-653431" alt="LiveAgent call center support" data-src="https://www.liveagent.si/wp/urlslab-download/fec820f37564eeb1b933e8a3d1a71e17/callcenter_switcher_support.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="44"></picture> </div> </div> <div class="elementor-element elementor-element-410f4506 hidden switcher__image switcher_image--customer elementor-widget elementor-widget-image" data-id="410f4506" data-element_type="widget" data-targetid="switcher_image--customer" data-widget_type="image.default"> <div class="elementor-widget-container"> <picture><source data-srcset="https://www.liveagent.si/wp/urlslab-download/43452b92bacd714c06f27561fa3a8b64/call-center-customer-view.png.webp 884w, https://www.liveagent.si/wp/urlslab-download/93a38a85c730f247d92d4c2182676de6/call-center-customer-view-300x223.png.webp 300w, https://www.liveagent.si/wp/urlslab-download/d65bbaa1d9c05717a0b38f778d02590a/call-center-customer-view-768x572.png.webp 768w, https://www.liveagent.si/wp/urlslab-download/dbedce5c69b55792f1392a2bb8bf86dc/call-center-customer-view-67x50.png.webp 67w, https://www.liveagent.si/wp/urlslab-download/8b04c6e1ca5f190bdfae1b70c691de18/call-center-customer-view-34x25.png.webp 34w, https://www.liveagent.si/wp/urlslab-download/58238963d92402d8e9e6a0c8bd1fe06b/call-center-customer-view-450x335.png.webp 450w, https://www.liveagent.si/wp/urlslab-download/52114508665f292d5f0b01dae4fd3c9a/call-center-customer-view-537x400.png.webp 537w, https://www.liveagent.si/wp/urlslab-download/77830a63c336135de6c1aee6fecc9a39/call-center-customer-view-185x138.png.webp 185w, https://www.liveagent.si/wp/urlslab-download/d9c5e60f5fb471f69b8c04a0e0e93faa/call-center-customer-view-110x82.png.webp 110w, https://www.liveagent.si/wp/urlslab-download/2c96e9dce955a1ffa4ff7f488a478ea6/call-center-customer-view-485x361.png.webp 485w" urlslab-lazy="yes" sizes="(max-width: 884px) 100vw, 884px" type="image/webp"></source><source data-srcset="https://www.liveagent.si/wp/urlslab-download/88ab86d02eb3253861d0385e794ced2f/call-center-customer-view.png 884w, https://www.liveagent.si/wp/urlslab-download/f1fa09714f3e3fa21bccc02584041091/call-center-customer-view-300x223.png 300w, https://www.liveagent.si/wp/urlslab-download/c3bfd5df7a52d5bfe4f2339b843a8163/call-center-customer-view-768x572.png 768w, https://www.liveagent.si/wp/urlslab-download/dd3352dbb1c39f0ce7149591f256847f/call-center-customer-view-67x50.png 67w, https://www.liveagent.si/wp/urlslab-download/1d2036f06d31f30fac28bceba74e65a1/call-center-customer-view-34x25.png 34w, https://www.liveagent.si/wp/urlslab-download/16d57099231ade8b4c3a71c0ada674a6/call-center-customer-view-450x335.png 450w, https://www.liveagent.si/wp/urlslab-download/5a97f06831ad835dd86c671f7fada4bd/call-center-customer-view-537x400.png 537w, https://www.liveagent.si/wp/urlslab-download/1bc90fe1ff7a63b562f148c39b72b420/call-center-customer-view-185x138.png 185w, https://www.liveagent.si/wp/urlslab-download/6a4ccaba193109eb6581fc8f37bb9571/call-center-customer-view-110x82.png 110w, https://www.liveagent.si/wp/urlslab-download/409136388d19d0de23de4c7af1669117/call-center-customer-view-485x361.png 485w" urlslab-lazy="yes" sizes="(max-width: 884px) 100vw, 884px"></source><source data-srcset="https://www.liveagent.si/wp/urlslab-download/43452b92bacd714c06f27561fa3a8b64/call-center-customer-view.png.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" width="884" height="658" class="attachment-full size-full wp-image-886469" alt="LiveAgent's call center from customre's view" data-src="https://www.liveagent.si/wp/urlslab-download/88ab86d02eb3253861d0385e794ced2f/call-center-customer-view.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="45"></picture> </div> </div> </div> </div> </div> </section> </div> </div> </div> </section> <section class="elementor-section elementor-top-section elementor-element elementor-element-104fffd4 elementor-section-full_width HorizontalTabs Box elementor-section-height-default elementor-section-height-default" data-id="104fffd4" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-5aa1e658 wrapper" data-id="5aa1e658" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-16204fae elementor-widget elementor-widget-heading" data-id="16204fae" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h2 id="h-popoln-pregled-reitve-vaega-klicnega-centra">Popoln pregled rešitve vašega klicnega centra</h2> </div> </div> <div class="elementor-element elementor-element-22d52c18 elementor-widget elementor-widget-text-editor" data-id="22d52c18" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p>Z našo rešitev vse-v-enem z lahkoto upravljajte delovanje centra za podporo strankam. Poskrbite za najvišjo raven produktivnosti vašega klicnega centra in izboljšajte kakovost interakcij s strankami z LiveAgentom.</p> </div> </div> <div class="elementor-element elementor-element-15964564 elementor-tabs-view-horizontal elementor-widget elementor-widget-tabs" data-id="15964564" data-element_type="widget" data-widget_type="tabs.default"> <div class="elementor-widget-container"> <div class="elementor-tabs"> <div class="elementor-tabs-wrapper" role="tablist"> <div id="elementor-tab-title-3621" class="elementor-tab-title elementor-tab-desktop-title" aria-selected="true" data-tab="1" role="tab" tabindex="0" aria-controls="elementor-tab-content-3621" aria-expanded="false">Številke</div> <div id="elementor-tab-title-3622" class="elementor-tab-title elementor-tab-desktop-title" aria-selected="false" data-tab="2" role="tab" tabindex="-1" aria-controls="elementor-tab-content-3622" aria-expanded="false">Klicne naprave</div> <div id="elementor-tab-title-3623" class="elementor-tab-title elementor-tab-desktop-title" aria-selected="false" data-tab="3" role="tab" tabindex="-1" aria-controls="elementor-tab-content-3623" aria-expanded="false">Zgodovina klicev</div> </div> <div class="elementor-tabs-content-wrapper" role="tablist" aria-orientation="vertical"> <div class="elementor-tab-title elementor-tab-mobile-title" aria-selected="true" data-tab="1" role="tab" tabindex="0" aria-controls="elementor-tab-content-3621" aria-expanded="false">Številke</div> <div id="elementor-tab-content-3621" class="elementor-tab-content elementor-clearfix" data-tab="1" role="tabpanel" aria-labelledby="elementor-tab-title-3621" tabindex="0" hidden="false"><p><picture><source data-srcset="https://www.liveagent.si/wp/urlslab-download/a94ff0e92b0f691e9f397ff8b6aae36e/callcenter_numbers-scaled.jpg.webp 2560w, https://www.liveagent.si/wp/urlslab-download/51a1e04ddc3dc8db0f4456fd00f4a979/callcenter_numbers-300x184.jpg.webp 300w, https://www.liveagent.si/wp/urlslab-download/a1ed953e707b7f483e1376bf7f151b82/callcenter_numbers-1024x628.jpg.webp 1024w, https://www.liveagent.si/wp/urlslab-download/7346ffe8d1a737291b1219b8121dc963/callcenter_numbers-768x471.jpg.webp 768w, https://www.liveagent.si/wp/urlslab-download/0b0e71933787c078d7bd41c54330dd6b/callcenter_numbers-82x50.jpg.webp 82w, https://www.liveagent.si/wp/urlslab-download/4e6e8d19d6089f16f0cf960f553241d6/callcenter_numbers-41x25.jpg.webp 41w, https://www.liveagent.si/wp/urlslab-download/71d9c441a19d8b9b085b2a5c641ce9a7/callcenter_numbers-546x335.jpg.webp 546w, https://www.liveagent.si/wp/urlslab-download/0ea5c335ea27c7cfd69665beb9f4b95d/callcenter_numbers-652x400.jpg.webp 652w, https://www.liveagent.si/wp/urlslab-download/6f3f4bc07a2ce073a12a9d17db7a5871/callcenter_numbers-185x113.jpg.webp 185w, https://www.liveagent.si/wp/urlslab-download/3e3de17e76f62e9f6d7f1f918c78bcf9/callcenter_numbers-110x67.jpg.webp 110w, https://www.liveagent.si/wp/urlslab-download/9298539877feaad7bb0e2f2c06b3cc62/callcenter_numbers-485x297.jpg.webp 485w" urlslab-lazy="yes" sizes="(max-width: 2560px) 100vw, 2560px" type="image/webp"></source><source data-srcset="https://www.liveagent.si/wp/urlslab-download/b251a2b82e885f966ffe292ca63d0c7c/callcenter_numbers-scaled.jpg 2560w, https://www.liveagent.si/wp/urlslab-download/3551bd835708c2b1347133d3559476ed/callcenter_numbers-300x184.jpg 300w, https://www.liveagent.si/wp/urlslab-download/1250d39caeb7dd5491e2d3214537c774/callcenter_numbers-1024x628.jpg 1024w, https://www.liveagent.si/wp/urlslab-download/1575b1c858f62fc8500545dd6be8ea7e/callcenter_numbers-768x471.jpg 768w, https://www.liveagent.si/wp/urlslab-download/32391a043784052a3f3ef31897c0af7b/callcenter_numbers-82x50.jpg 82w, https://www.liveagent.si/wp/urlslab-download/a54f9a7c75b449fb53d94df69162537e/callcenter_numbers-41x25.jpg 41w, https://www.liveagent.si/wp/urlslab-download/63a0f26b2304a5f8372b7421b6239a93/callcenter_numbers-546x335.jpg 546w, https://www.liveagent.si/wp/urlslab-download/af6c11bc3c9265b4b27e19eab17ebb38/callcenter_numbers-652x400.jpg 652w, https://www.liveagent.si/wp/urlslab-download/21c28f80f263f9dd6ad3aaeb7d74b861/callcenter_numbers-185x113.jpg 185w, https://www.liveagent.si/wp/urlslab-download/d414c4e24c4f0b929f787c9bc2ad0d73/callcenter_numbers-110x67.jpg 110w, https://www.liveagent.si/wp/urlslab-download/9b48a4e042b9bf8c24eb9fdb9f0bc6e2/callcenter_numbers-485x297.jpg 485w" urlslab-lazy="yes" sizes="(max-width: 2560px) 100vw, 2560px"></source><source data-srcset="https://www.liveagent.si/wp/urlslab-download/a94ff0e92b0f691e9f397ff8b6aae36e/callcenter_numbers-scaled.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" class="alignnone wp-image-653518 size-full" alt="" width="2560" height="1570" data-src="https://www.liveagent.si/wp/urlslab-download/b251a2b82e885f966ffe292ca63d0c7c/callcenter_numbers-scaled.jpg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="46"></picture></p> </div> <div class="elementor-tab-title elementor-tab-mobile-title" aria-selected="false" data-tab="2" role="tab" tabindex="-1" aria-controls="elementor-tab-content-3622" aria-expanded="false">Klicne naprave</div> <div id="elementor-tab-content-3622" class="elementor-tab-content elementor-clearfix" data-tab="2" role="tabpanel" aria-labelledby="elementor-tab-title-3622" tabindex="0" hidden="hidden"><p><picture><source data-srcset="https://www.liveagent.si/wp/urlslab-download/8a10899fe22bbbbda132091d2d5de09f/callcenter_calling_devices-scaled.jpg.webp 2560w, https://www.liveagent.si/wp/urlslab-download/095522de2d66c75b55939a7a695fdc7c/callcenter_calling_devices-300x184.jpg.webp 300w, https://www.liveagent.si/wp/urlslab-download/ad22665d2eea2123865109eccd1cf6d7/callcenter_calling_devices-1024x628.jpg.webp 1024w, https://www.liveagent.si/wp/urlslab-download/79589327cc2889731f5f2b44ec30d691/callcenter_calling_devices-768x471.jpg.webp 768w, https://www.liveagent.si/wp/urlslab-download/0476e87029499158a6ae33eda8797b55/callcenter_calling_devices-82x50.jpg.webp 82w, https://www.liveagent.si/wp/urlslab-download/cf709bb3e9b86827239f3535a7ec3c47/callcenter_calling_devices-41x25.jpg.webp 41w, https://www.liveagent.si/wp/urlslab-download/5a24b070d2c4e02ea58283b76160f247/callcenter_calling_devices-546x335.jpg.webp 546w, https://www.liveagent.si/wp/urlslab-download/63c73e6e8969ad6ab05f3b6c0096663c/callcenter_calling_devices-652x400.jpg.webp 652w, https://www.liveagent.si/wp/urlslab-download/0e78305fcaef9cb887b5d30c911a27bb/callcenter_calling_devices-185x113.jpg.webp 185w, https://www.liveagent.si/wp/urlslab-download/2b3fb9132ee5af48879e6f084f53579b/callcenter_calling_devices-110x67.jpg.webp 110w, https://www.liveagent.si/wp/urlslab-download/d034b2d02b4407079b398dd32fa87478/callcenter_calling_devices-485x297.jpg.webp 485w" urlslab-lazy="yes" sizes="(max-width: 2560px) 100vw, 2560px" type="image/webp"></source><source data-srcset="https://www.liveagent.si/wp/urlslab-download/298357a68fec00467f10d65a16441b45/callcenter_calling_devices-scaled.jpg 2560w, https://www.liveagent.si/wp/urlslab-download/402e9363d50927d738c05bb0f547e1f0/callcenter_calling_devices-300x184.jpg 300w, https://www.liveagent.si/wp/urlslab-download/8712a0dba286648cdee68c761413901b/callcenter_calling_devices-1024x628.jpg 1024w, https://www.liveagent.si/wp/urlslab-download/7a11808b4d746e29ff45ada056f08fcf/callcenter_calling_devices-768x471.jpg 768w, https://www.liveagent.si/wp/urlslab-download/1097c2c0ddf81339f29a9dc9525b83bd/callcenter_calling_devices-82x50.jpg 82w, https://www.liveagent.si/wp/urlslab-download/682cac63f6515d32d1dc11d40d380980/callcenter_calling_devices-41x25.jpg 41w, https://www.liveagent.si/wp/urlslab-download/cc1da7a02c97e4be0327bc6d48eeb914/callcenter_calling_devices-546x335.jpg 546w, https://www.liveagent.si/wp/urlslab-download/eb9f86f3865c62fdbe2ea7acef116f64/callcenter_calling_devices-652x400.jpg 652w, https://www.liveagent.si/wp/urlslab-download/02a9911ee65bf5681d426c5a399fa3a3/callcenter_calling_devices-185x113.jpg 185w, https://www.liveagent.si/wp/urlslab-download/3356b4aa6616c0efd5d69ce0d4a49417/callcenter_calling_devices-110x67.jpg 110w, https://www.liveagent.si/wp/urlslab-download/59fd10ea160c9a0242aba6b9276703ac/callcenter_calling_devices-485x297.jpg 485w" urlslab-lazy="yes" sizes="(max-width: 2560px) 100vw, 2560px"></source><source data-srcset="https://www.liveagent.si/wp/urlslab-download/8a10899fe22bbbbda132091d2d5de09f/callcenter_calling_devices-scaled.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" class="alignnone wp-image-653460 size-full" alt="" width="2560" height="1570" data-src="https://www.liveagent.si/wp/urlslab-download/298357a68fec00467f10d65a16441b45/callcenter_calling_devices-scaled.jpg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="47"></picture></p> </div> <div class="elementor-tab-title elementor-tab-mobile-title" aria-selected="false" data-tab="3" role="tab" tabindex="-1" aria-controls="elementor-tab-content-3623" aria-expanded="false">Zgodovina klicev</div> <div id="elementor-tab-content-3623" class="elementor-tab-content elementor-clearfix" data-tab="3" role="tabpanel" aria-labelledby="elementor-tab-title-3623" tabindex="0" hidden="hidden"><p><picture><source data-srcset="https://www.liveagent.si/wp/urlslab-download/11010cee78daa03a02a41bc2d54223b5/callcenter_calls_history-scaled.jpg.webp 2560w, https://www.liveagent.si/wp/urlslab-download/dd6929d9a53e32670a49a1c70ca4eeca/callcenter_calls_history-300x184.jpg.webp 300w, https://www.liveagent.si/wp/urlslab-download/fc14b1de24871c701cb0a77517f15593/callcenter_calls_history-1024x628.jpg.webp 1024w, https://www.liveagent.si/wp/urlslab-download/e2ebde44d9e1db2ca517bade88614201/callcenter_calls_history-768x471.jpg.webp 768w, https://www.liveagent.si/wp/urlslab-download/0684b27d735c17dbe2ba3cbc676fb006/callcenter_calls_history-82x50.jpg.webp 82w, https://www.liveagent.si/wp/urlslab-download/09f5a367d06662a6984765a239261dbb/callcenter_calls_history-41x25.jpg.webp 41w, https://www.liveagent.si/wp/urlslab-download/061d3a824066a8f5f4b0dbcda3ca5b87/callcenter_calls_history-546x335.jpg.webp 546w, https://www.liveagent.si/wp/urlslab-download/2d378fedd2fc069925896471f6a8e7ba/callcenter_calls_history-652x400.jpg.webp 652w, https://www.liveagent.si/wp/urlslab-download/ceadbcd4b30b1eb187697cea66a7ec7a/callcenter_calls_history-185x113.jpg.webp 185w, https://www.liveagent.si/wp/urlslab-download/5c8a3eeba910269db7a190511314a5b3/callcenter_calls_history-110x67.jpg.webp 110w, https://www.liveagent.si/wp/urlslab-download/707c8d285d88c7d6704b08680d81b3f2/callcenter_calls_history-485x297.jpg.webp 485w" urlslab-lazy="yes" sizes="(max-width: 2560px) 100vw, 2560px" type="image/webp"></source><source data-srcset="https://www.liveagent.si/wp/urlslab-download/e4a45bc1b1a6e520a577e26de93fe581/callcenter_calls_history-scaled.jpg 2560w, https://www.liveagent.si/wp/urlslab-download/4609f49f87e7483db9645d38862de565/callcenter_calls_history-300x184.jpg 300w, https://www.liveagent.si/wp/urlslab-download/0a9f50c046e8980694dcf844258fee1e/callcenter_calls_history-1024x628.jpg 1024w, https://www.liveagent.si/wp/urlslab-download/b0616c1f9ea9c4ba904b039d4cfcf383/callcenter_calls_history-768x471.jpg 768w, https://www.liveagent.si/wp/urlslab-download/1d465a54cb112b38335321d0f7350d68/callcenter_calls_history-82x50.jpg 82w, https://www.liveagent.si/wp/urlslab-download/00ad180e436628cb1129e3d04e60e629/callcenter_calls_history-41x25.jpg 41w, https://www.liveagent.si/wp/urlslab-download/41f4da1fa8865aa0b3525cceffb27aa9/callcenter_calls_history-546x335.jpg 546w, https://www.liveagent.si/wp/urlslab-download/cec8bae5bea30778800c539d82219c5a/callcenter_calls_history-652x400.jpg 652w, https://www.liveagent.si/wp/urlslab-download/ee6252cf7bfe370f201057d2a3bd3de2/callcenter_calls_history-185x113.jpg 185w, https://www.liveagent.si/wp/urlslab-download/fb5b4bb0601a633152d7a47d9288b86a/callcenter_calls_history-110x67.jpg 110w, https://www.liveagent.si/wp/urlslab-download/cdf566116c54d33b598f6e16956c03eb/callcenter_calls_history-485x297.jpg 485w" urlslab-lazy="yes" sizes="(max-width: 2560px) 100vw, 2560px"></source><source data-srcset="https://www.liveagent.si/wp/urlslab-download/11010cee78daa03a02a41bc2d54223b5/callcenter_calls_history-scaled.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" class="alignnone wp-image-653489 size-full" alt="" width="2560" height="1570" data-src="https://www.liveagent.si/wp/urlslab-download/e4a45bc1b1a6e520a577e26de93fe581/callcenter_calls_history-scaled.jpg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="48"></picture></p> </div> </div> </div> </div> </div> </div> </div> </div> </section> <section class="elementor-section elementor-top-section elementor-element elementor-element-589c0714 elementor-section-full_width Block--redesign Block--redesign__basic elementor-section-height-default elementor-section-height-default" data-id="589c0714" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-4b869661 wrapper__wide" data-id="4b869661" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-39384445 elementor-widget elementor-widget-heading" data-id="39384445" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h2 id="h-funkcije-programske-opreme-za-klicni-center"><span class="highlight-gradient">Funkcije</span> programske opreme za klicni center</h2> </div> </div> <div class="elementor-element elementor-element-5ae3fbf7 elementor-widget elementor-widget-text-editor" data-id="5ae3fbf7" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p>Zmogljive funkcije, ki vam pomagajo izboljšati komunikacijo po telefonu in zagotavljajo izjemno uporabniško izkušnjo.</p> </div> </div> <section class="elementor-section elementor-inner-section elementor-element elementor-element-756b5e63 FeaturesTableNew elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="756b5e63" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-76b60120 FeaturesTableNew__feature" data-id="76b60120" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-502af7ba elementor-widget elementor-widget-image" data-id="502af7ba" data-element_type="widget" data-widget_type="image.default"> <div class="elementor-widget-container"> <picture><source data-srcset="https://www.liveagent.si/wp/urlslab-download/00c7379b1351ca4d68ecde17693f720b/call_center_internal_calls.png.webp 233w, https://www.liveagent.si/wp/urlslab-download/6d711f6c1385805dbed01c3bf58c9b26/call_center_internal_calls-225x300.png.webp 225w, https://www.liveagent.si/wp/urlslab-download/21a821ca75697fa6441863482ef3708a/call_center_internal_calls-37x50.png.webp 37w, https://www.liveagent.si/wp/urlslab-download/5067abbf579b3ce990494b5b6a54fc4d/call_center_internal_calls-19x25.png.webp 19w, https://www.liveagent.si/wp/urlslab-download/8a1ee7310f864acc28a8c4024d08bde7/call_center_internal_calls-139x185.png.webp 139w, https://www.liveagent.si/wp/urlslab-download/68de6a967794260101022c97e0d123f4/call_center_internal_calls-82x110.png.webp 82w" urlslab-lazy="yes" sizes="(max-width: 233px) 100vw, 233px" type="image/webp"></source><source data-srcset="https://www.liveagent.si/wp/urlslab-download/c31ad3f996f5a907d41f7d0cac2a7099/call_center_internal_calls.png 233w, https://www.liveagent.si/wp/urlslab-download/b535cdaba3c047b5c016f98a03023012/call_center_internal_calls-225x300.png 225w, https://www.liveagent.si/wp/urlslab-download/462ead61e686f0d67dc155ad5935164e/call_center_internal_calls-37x50.png 37w, https://www.liveagent.si/wp/urlslab-download/7f0e12795e48fc5a339f2f24a77958f4/call_center_internal_calls-19x25.png 19w, https://www.liveagent.si/wp/urlslab-download/208106044c905622fafa64d84af8be70/call_center_internal_calls-139x185.png 139w, https://www.liveagent.si/wp/urlslab-download/228b24fb353bf00bf97aed6d40522210/call_center_internal_calls-82x110.png 82w" urlslab-lazy="yes" sizes="(max-width: 233px) 100vw, 233px"></source><source data-srcset="https://www.liveagent.si/wp/urlslab-download/00c7379b1351ca4d68ecde17693f720b/call_center_internal_calls.png.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" width="233" height="311" class="attachment-large size-large wp-image-912211" alt="Call Center Internal Calls" data-src="https://www.liveagent.si/wp/urlslab-download/c31ad3f996f5a907d41f7d0cac2a7099/call_center_internal_calls.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="49"></picture> </div> </div> <div class="elementor-element elementor-element-6e0978e7 elementor-widget elementor-widget-text-editor" data-id="6e0978e7" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4 id="h-notranji-klici">Notranji klici</h4> <p>Notranji <a href="https://www.liveagent.si/funkcije/notranji-klici/" title="Bodite na zvezi z vašimi kolegi in hitro rešujte težave preko internih klicev. Ti so enostaven in priročen način komunikacije." hreflang="sl-SI" onover-preload="1">klici</a> so funkcija, ki vam omogoča komunikacijo s kolegi med njihovimi izmenami v primeru potrebe, ali pa vam omogoča prenos klicev.</p> <p>Več o tem</p> </div> </div> </div> </div> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-58a685e5 FeaturesTableNew__feature" data-id="58a685e5" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-2f8c2f4d elementor-widget elementor-widget-text-editor" data-id="2f8c2f4d" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4 id="h-vsekanalna-programska-oprema-za-pomo-uporabnikom">Vsekanalna programska oprema za pomoč uporabnikom</h4> <p>Naša programska oprema za večkanalni klicni center lahko upravlja več kanalov – naš klicni center, Facebook, Instagram, Twitter, Viber, klepet v živo, portal za stranke, e-pošto in drugo.</p> <p>Več o tem</p> </div> </div> <div class="elementor-element elementor-element-2cf93281 elementor-widget elementor-widget-image" data-id="2cf93281" data-element_type="widget" data-widget_type="image.default"> <div class="elementor-widget-container"> <picture><source data-srcset="https://www.liveagent.si/wp/urlslab-download/c7465b8eccfc2500b6a2bbf4694a35e0/call_center_omnichannel_helpdesk.png.webp 233w, https://www.liveagent.si/wp/urlslab-download/0ca16aeee9116baf0d27d9e21636fefe/call_center_omnichannel_helpdesk-225x300.png.webp 225w, https://www.liveagent.si/wp/urlslab-download/6688336ee5c88eacb6e2b988cab11515/call_center_omnichannel_helpdesk-37x50.png.webp 37w, https://www.liveagent.si/wp/urlslab-download/925e210acd491ec02c2a51e312149d63/call_center_omnichannel_helpdesk-19x25.png.webp 19w, https://www.liveagent.si/wp/urlslab-download/8fa1b9a6e484ed33dde56920ad662be9/call_center_omnichannel_helpdesk-139x185.png.webp 139w, https://www.liveagent.si/wp/urlslab-download/0c0abb5d75d332c62ffa5599214df4de/call_center_omnichannel_helpdesk-82x110.png.webp 82w" urlslab-lazy="yes" sizes="(max-width: 233px) 100vw, 233px" type="image/webp"></source><source data-srcset="https://www.liveagent.si/wp/urlslab-download/6583c768f5bd7524ba4e100af4669ec7/call_center_omnichannel_helpdesk.png 233w, https://www.liveagent.si/wp/urlslab-download/65748295048c45d4723ad69399b580a9/call_center_omnichannel_helpdesk-225x300.png 225w, https://www.liveagent.si/wp/urlslab-download/8df0f82906389ed5fe684645e56cc73f/call_center_omnichannel_helpdesk-37x50.png 37w, https://www.liveagent.si/wp/urlslab-download/ccf3c1fd796f46d0cb5412527a319115/call_center_omnichannel_helpdesk-19x25.png 19w, https://www.liveagent.si/wp/urlslab-download/686e6633122142936e6e857e1dda66d7/call_center_omnichannel_helpdesk-139x185.png 139w, https://www.liveagent.si/wp/urlslab-download/daba689d68aace39ad1edf3912fbbc77/call_center_omnichannel_helpdesk-82x110.png 82w" urlslab-lazy="yes" sizes="(max-width: 233px) 100vw, 233px"></source><source data-srcset="https://www.liveagent.si/wp/urlslab-download/c7465b8eccfc2500b6a2bbf4694a35e0/call_center_omnichannel_helpdesk.png.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" width="233" height="311" class="attachment-large size-large wp-image-912356" alt="Call Center Omnichannel HelpDesk" data-src="https://www.liveagent.si/wp/urlslab-download/6583c768f5bd7524ba4e100af4669ec7/call_center_omnichannel_helpdesk.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="50"></picture> </div> </div> </div> </div> </div> </section> <section class="elementor-section elementor-inner-section elementor-element elementor-element-40839a35 FeaturesTableNew elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="40839a35" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-333fc89e FeaturesTableNew__feature" data-id="333fc89e" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-52716c6 elementor-widget elementor-widget-image" data-id="52716c6" data-element_type="widget" data-widget_type="image.default"> <div class="elementor-widget-container"> <picture><source data-srcset="https://www.liveagent.si/wp/urlslab-download/28c7d55d2d86eb3693c3c24e1203fa5c/call_center_click-to-call.png.webp 233w, https://www.liveagent.si/wp/urlslab-download/6ed69b1abb5c6b863852ee21096d16ec/call_center_click-to-call-225x300.png.webp 225w, https://www.liveagent.si/wp/urlslab-download/5212724a291700ff31fab23fe80aa1d2/call_center_click-to-call-37x50.png.webp 37w, https://www.liveagent.si/wp/urlslab-download/b800b65541cc442d085c547713052012/call_center_click-to-call-19x25.png.webp 19w, https://www.liveagent.si/wp/urlslab-download/6afef34f1b3d038c3f3856eb0757ac45/call_center_click-to-call-139x185.png.webp 139w, https://www.liveagent.si/wp/urlslab-download/be57af5be440eeddad66cea7b27a1d83/call_center_click-to-call-82x110.png.webp 82w" urlslab-lazy="yes" sizes="(max-width: 233px) 100vw, 233px" type="image/webp"></source><source data-srcset="https://www.liveagent.si/wp/urlslab-download/2dceaa518775c416f59d23cac363da48/call_center_click-to-call.png 233w, https://www.liveagent.si/wp/urlslab-download/f57b5f8e11bb2a89dd653822638b7fb1/call_center_click-to-call-225x300.png 225w, https://www.liveagent.si/wp/urlslab-download/32ace17716e07b4e155d42fda0ffbefb/call_center_click-to-call-37x50.png 37w, https://www.liveagent.si/wp/urlslab-download/6f608e277f20230118eb98ba0be1c28a/call_center_click-to-call-19x25.png 19w, https://www.liveagent.si/wp/urlslab-download/997c79201e921ff6d5bd0fcb93b55425/call_center_click-to-call-139x185.png 139w, https://www.liveagent.si/wp/urlslab-download/2613e731d04102164a607c611a007708/call_center_click-to-call-82x110.png 82w" urlslab-lazy="yes" sizes="(max-width: 233px) 100vw, 233px"></source><source data-srcset="https://www.liveagent.si/wp/urlslab-download/28c7d55d2d86eb3693c3c24e1203fa5c/call_center_click-to-call.png.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" width="233" height="311" class="attachment-large size-large wp-image-912095" alt="Call Center Click to Call" data-src="https://www.liveagent.si/wp/urlslab-download/2dceaa518775c416f59d23cac363da48/call_center_click-to-call.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="51"></picture> </div> </div> <div class="elementor-element elementor-element-79cfa748 elementor-widget elementor-widget-text-editor" data-id="79cfa748" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4 id="h-zmo-nost-klikni-za-klic-in-e-po-to">Zmožnost klikni za klic in e-pošto</h4> <p>Naš spletni klicni center lahko pokliče katero koli spletno številko. Kliknite številko, ki jo želite poklicati, LiveAgent pa bo naredil ostalo. Uporablja lahko tudi protokole mail-to.</p> <p>Več o tem</p> </div> </div> </div> </div> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-53368948 FeaturesTableNew__feature" data-id="53368948" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-290e5065 elementor-widget elementor-widget-text-editor" data-id="290e5065" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4 id="h-prenosi-klicev">Prenosi klicev</h4> <p>Naš klicni center se je udeležil in posvetovalnih prenosov. Udeleženi prenosi povečujejo zadovoljstvo strank in zagotavljajo, da je klicatelj vezan na agenta, preden se klic zaključi.</p> <p><a href="https://www.liveagent.ae/momayezat/call-transfers/" title="تحويل المكالمات في LiveAgent يعزز رضا العملاء وكفاءة مراكز الاتصال. جربه مجانًا لزيادة سعادة العملاء!" hreflang="ar" onover-preload="1">Več o tem</a></p> </div> </div> <div class="elementor-element elementor-element-3945e424 elementor-widget elementor-widget-image" data-id="3945e424" data-element_type="widget" data-widget_type="image.default"> <div class="elementor-widget-container"> <picture><source data-srcset="https://www.liveagent.si/wp/urlslab-download/a3f035330cc84a38bb2cd22e19531bd6/call_center_call_transfers.png.webp 233w, https://www.liveagent.si/wp/urlslab-download/b16b18412d0c9ea27a421a246791b316/call_center_call_transfers-225x300.png.webp 225w, https://www.liveagent.si/wp/urlslab-download/2f90c15063fab7ebc511e176f8754b7c/call_center_call_transfers-37x50.png.webp 37w, https://www.liveagent.si/wp/urlslab-download/9937ac1168ac084dcf5d78926d64f17c/call_center_call_transfers-19x25.png.webp 19w, https://www.liveagent.si/wp/urlslab-download/723d43c593a5aca9a20b2863c36dd78d/call_center_call_transfers-139x185.png.webp 139w, https://www.liveagent.si/wp/urlslab-download/a4195b3b4936670fd7c595b77430ffb0/call_center_call_transfers-82x110.png.webp 82w" urlslab-lazy="yes" sizes="(max-width: 233px) 100vw, 233px" type="image/webp"></source><source data-srcset="https://www.liveagent.si/wp/urlslab-download/84b4d9c2511d167d84eb50011f79f1a6/call_center_call_transfers.png 233w, https://www.liveagent.si/wp/urlslab-download/16045b1851d4707eb2f2445331bafc8e/call_center_call_transfers-225x300.png 225w, https://www.liveagent.si/wp/urlslab-download/e76b36e66ad1d239de321931c1d5cdc6/call_center_call_transfers-37x50.png 37w, https://www.liveagent.si/wp/urlslab-download/cd0e6f6e79068c31252e368052232277/call_center_call_transfers-19x25.png 19w, https://www.liveagent.si/wp/urlslab-download/79db1d8aebafad7dc522d2b0ceca1d41/call_center_call_transfers-139x185.png 139w, https://www.liveagent.si/wp/urlslab-download/3336b3bce7f780248b109ec137a7bc0d/call_center_call_transfers-82x110.png 82w" urlslab-lazy="yes" sizes="(max-width: 233px) 100vw, 233px"></source><source data-srcset="https://www.liveagent.si/wp/urlslab-download/a3f035330cc84a38bb2cd22e19531bd6/call_center_call_transfers.png.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" width="233" height="311" class="attachment-large size-large wp-image-911979" alt="Call Center Call Transfers" data-src="https://www.liveagent.si/wp/urlslab-download/84b4d9c2511d167d84eb50011f79f1a6/call_center_call_transfers.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="52"></picture> </div> </div> </div> </div> </div> </section> <section class="elementor-section elementor-inner-section elementor-element elementor-element-1d0b2cbc FeaturesTableNew elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="1d0b2cbc" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-15e70f39 FeaturesTableNew__feature" data-id="15e70f39" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-5c697840 elementor-widget elementor-widget-image" data-id="5c697840" data-element_type="widget" data-widget_type="image.default"> <div class="elementor-widget-container"> <picture><source data-srcset="https://www.liveagent.si/wp/urlslab-download/4c82493938be43fe28d685decd96fe5e/call_center_voip.png.webp 233w, https://www.liveagent.si/wp/urlslab-download/9a60501656467503ba3c0e7d69aaea8d/call_center_voip-225x300.png.webp 225w, https://www.liveagent.si/wp/urlslab-download/1704ea279e3adae6dd75d4fe0382b00f/call_center_voip-37x50.png.webp 37w, https://www.liveagent.si/wp/urlslab-download/1db757566b20f3d10f137e55547ab112/call_center_voip-19x25.png.webp 19w, https://www.liveagent.si/wp/urlslab-download/25dfe758ec5580f6dbc0a322331b3c0e/call_center_voip-139x185.png.webp 139w, https://www.liveagent.si/wp/urlslab-download/0507f7f7ee5af3c09d70b12289db91e9/call_center_voip-82x110.png.webp 82w" urlslab-lazy="yes" sizes="(max-width: 233px) 100vw, 233px" type="image/webp"></source><source data-srcset="https://www.liveagent.si/wp/urlslab-download/8499596b98bb4891e05ed45597ee366e/call_center_voip.png 233w, https://www.liveagent.si/wp/urlslab-download/faadb1bddabe1582a1c030474c968ceb/call_center_voip-225x300.png 225w, https://www.liveagent.si/wp/urlslab-download/7fbf2b19e271affacc241b0076413f9f/call_center_voip-37x50.png 37w, https://www.liveagent.si/wp/urlslab-download/42aaf7781f8940c338a2499d2d11e0ac/call_center_voip-19x25.png 19w, https://www.liveagent.si/wp/urlslab-download/a0e8f3e663a38a676a5b6aacf755d6da/call_center_voip-139x185.png 139w, https://www.liveagent.si/wp/urlslab-download/d2b95b9127c048691cfd193e93a046ee/call_center_voip-82x110.png 82w" urlslab-lazy="yes" sizes="(max-width: 233px) 100vw, 233px"></source><source data-srcset="https://www.liveagent.si/wp/urlslab-download/4c82493938be43fe28d685decd96fe5e/call_center_voip.png.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" width="233" height="311" class="attachment-large size-large wp-image-912530" alt="Call Center VoIP" data-src="https://www.liveagent.si/wp/urlslab-download/8499596b98bb4891e05ed45597ee366e/call_center_voip.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="53"></picture> </div> </div> <div class="elementor-element elementor-element-1000e473 elementor-widget elementor-widget-text-editor" data-id="1000e473" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4 id="h-voip-telefonski-sistem-klicnega-centra">VoIP telefonski sistem klicnega centra</h4> <p>Klicni center LiveAgent se integrira z več kot 99 % ponudnikov VoIP s SIP Trunk. Ne vidite svojega prednostnega VoIP partnerja? Pišite nam in z veseljem ga bomo dodali na naš seznam.</p> <p><a href="https://www.liveagent.si/integracije/" urlslab_href_old="/integrations/#voip-partners" title="LiveAgent provides a large number of integrations in the form of plugins. Check out all the available integration solutions right now." hreflang="sl-SI" onover-preload="1">Več o tem</a></p> </div> </div> </div> </div> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-322bf397 FeaturesTableNew__feature" data-id="322bf397" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-1dea9df elementor-widget elementor-widget-text-editor" data-id="1dea9df" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4 id="h-funkcije-povratnega-klica">Funkcije povratnega klica</h4> <p>Povečajte zadovoljstvo strank tako, da strankam zaupate, da zahtevajo povratne klice, ko nimajo časa čakati ali ko so vaši agenti prezasedeni, da bi odgovorili.</p> <p>Več o tem</p> </div> </div> <div class="elementor-element elementor-element-12d34559 elementor-widget elementor-widget-image" data-id="12d34559" data-element_type="widget" data-widget_type="image.default"> <div class="elementor-widget-container"> <picture><source data-srcset="https://www.liveagent.si/wp/urlslab-download/f594b5e080f04137a143bed81be32148/call_center_callback.png.webp 233w, https://www.liveagent.si/wp/urlslab-download/4b29aa5aef42c7c9d49f1e928e7dfc98/call_center_callback-225x300.png.webp 225w, https://www.liveagent.si/wp/urlslab-download/fd42af5a40bc009dec3bc88dd6dd6c4b/call_center_callback-37x50.png.webp 37w, https://www.liveagent.si/wp/urlslab-download/d25546b1d2cb8251fe258cf99987c0b7/call_center_callback-19x25.png.webp 19w, https://www.liveagent.si/wp/urlslab-download/cb14ad99972f4457ed1c313a1526d52c/call_center_callback-139x185.png.webp 139w, https://www.liveagent.si/wp/urlslab-download/25af6f840df362b8a6ace94377e9d86c/call_center_callback-82x110.png.webp 82w" urlslab-lazy="yes" sizes="(max-width: 233px) 100vw, 233px" type="image/webp"></source><source data-srcset="https://www.liveagent.si/wp/urlslab-download/6c0c229911afd02d16b7ae96f58c44c6/call_center_callback.png 233w, https://www.liveagent.si/wp/urlslab-download/f03caf02e9b3a896cba5713c733bf0ef/call_center_callback-225x300.png 225w, https://www.liveagent.si/wp/urlslab-download/1d790c3f78330309b455b7520997ffad/call_center_callback-37x50.png 37w, https://www.liveagent.si/wp/urlslab-download/364b4556177801957ab33f4d1f561d73/call_center_callback-19x25.png 19w, https://www.liveagent.si/wp/urlslab-download/61c9622ce1cb7db70247d96f8c9fbbe9/call_center_callback-139x185.png 139w, https://www.liveagent.si/wp/urlslab-download/c8a2edb269065d37173ac61b2cb7bc53/call_center_callback-82x110.png 82w" urlslab-lazy="yes" sizes="(max-width: 233px) 100vw, 233px"></source><source data-srcset="https://www.liveagent.si/wp/urlslab-download/f594b5e080f04137a143bed81be32148/call_center_callback.png.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" width="233" height="311" class="attachment-large size-large wp-image-912037" alt="Call Center Callback" data-src="https://www.liveagent.si/wp/urlslab-download/6c0c229911afd02d16b7ae96f58c44c6/call_center_callback.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="54"></picture> </div> </div> </div> </div> </div> </section> <section class="elementor-section elementor-inner-section elementor-element elementor-element-57a8d06b FeaturesTableNew elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="57a8d06b" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-41fc3ed FeaturesTableNew__feature" data-id="41fc3ed" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-791cf5d5 elementor-widget elementor-widget-image" data-id="791cf5d5" data-element_type="widget" data-widget_type="image.default"> <div class="elementor-widget-container"> <picture><source data-srcset="https://www.liveagent.si/wp/urlslab-download/73da8a280fe8ce92f775f44591bcd726/call_center_outbound.png.webp 233w, https://www.liveagent.si/wp/urlslab-download/7a3f5789192f314e1097e009916a7105/call_center_outbound-225x300.png.webp 225w, https://www.liveagent.si/wp/urlslab-download/5f93857d05bbcf7ac519abf68e8c2ef9/call_center_outbound-37x50.png.webp 37w, https://www.liveagent.si/wp/urlslab-download/86ca2a93c831f5728cc015c9b83260d1/call_center_outbound-19x25.png.webp 19w, https://www.liveagent.si/wp/urlslab-download/ce40f20e435160b1c4e9a00a2fe8e6d9/call_center_outbound-139x185.png.webp 139w, https://www.liveagent.si/wp/urlslab-download/802d68ba40661d762c39a2dbd6f28a3d/call_center_outbound-82x110.png.webp 82w" urlslab-lazy="yes" sizes="(max-width: 233px) 100vw, 233px" type="image/webp"></source><source data-srcset="https://www.liveagent.si/wp/urlslab-download/28258f02e2a3b6522b84503b2795a247/call_center_outbound.png 233w, https://www.liveagent.si/wp/urlslab-download/a3fa2fd6b8226f852d0af049e7d17568/call_center_outbound-225x300.png 225w, https://www.liveagent.si/wp/urlslab-download/e22eae0b0c87ca8f5bd7db5570d0f27b/call_center_outbound-37x50.png 37w, https://www.liveagent.si/wp/urlslab-download/e6ebaba506b987b33ea9630b887cb2dc/call_center_outbound-19x25.png 19w, https://www.liveagent.si/wp/urlslab-download/590190a5291a8e4fc1b12d8e50ed48e2/call_center_outbound-139x185.png 139w, https://www.liveagent.si/wp/urlslab-download/4e0c289aa393cf8219e7b363931e707b/call_center_outbound-82x110.png 82w" urlslab-lazy="yes" sizes="(max-width: 233px) 100vw, 233px"></source><source data-srcset="https://www.liveagent.si/wp/urlslab-download/73da8a280fe8ce92f775f44591bcd726/call_center_outbound.png.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" width="233" height="311" class="attachment-large size-large wp-image-912385" alt="Call Center Outbound" data-src="https://www.liveagent.si/wp/urlslab-download/28258f02e2a3b6522b84503b2795a247/call_center_outbound.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="55"></picture> </div> </div> <div class="elementor-element elementor-element-1f4634e8 elementor-widget elementor-widget-text-editor" data-id="1f4634e8" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4 id="h-programska-oprema-za-odhodni-klicni-center">Programska oprema za odhodni klicni center</h4> <p>Podprite svoje stranke tako, da se obrnete nanje z našim ročnim odhodnim klicnim centrom. Izboljšajte odnose s strankami in optimizirajte interakcije s strankami.</p> <p><a href="https://www.liveagent.si/outbound-call-center-software/" title="Izboljšajte svojo prodajo in trženje s programsko opremo za odhodni klicni center LiveAgent. Brez pristojbine za namestitev, 24/7 podpora, in brez potrebe po kreditni kartici. Preizkusite 14-dnevno brezplačno različico in optimizirajte odnose s strankami z integrirano CRM rešitvijo. Pridružite se podjetjem, kot so Forbes in Airbus, ter izkoristite vse prednosti večkanalne platforme." hreflang="sl-SI" onover-preload="1">Več o tem</a></p> </div> </div> </div> </div> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-3468a621 FeaturesTableNew__feature" data-id="3468a621" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-78ca1cec elementor-widget elementor-widget-text-editor" data-id="78ca1cec" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4 id="h-usmerjanje-klicev-v-osebno-napravo">Usmerjanje klicev v osebno napravo</h4> <p>Agenti imajo možnost usmerjanja dohodnih klicev na osebno napravo, kot je mobilni telefon. Uporabite našo prek preusmeritve na telefonsko številko GSM ali naše aplikacije LivePhone.</p> <p><a href="https://www.liveagent.ae/momayezat/call-routing/" title="جرّب طريقة أكثر تخصيصًا وشخصية مع عملائك من خلال خاصية توجيه المكالمات في LiveAgent. تعلم المزيد عن المزايا وجربها مجانًا." hreflang="ar" onover-preload="1">Več o tem</a></p> </div> </div> <div class="elementor-element elementor-element-650cdeff elementor-widget elementor-widget-image" data-id="650cdeff" data-element_type="widget" data-widget_type="image.default"> <div class="elementor-widget-container"> <picture><source data-srcset="https://www.liveagent.si/wp/urlslab-download/6713f0a2329b5aaa59c928ff7d88cc78/call_center_callrouting.png.webp 233w, https://www.liveagent.si/wp/urlslab-download/20e98dc7962b6391c2425aebb53798ec/call_center_callrouting-225x300.png.webp 225w, https://www.liveagent.si/wp/urlslab-download/f12a622ce1b26fe8baacf3a2ab77d37e/call_center_callrouting-37x50.png.webp 37w, https://www.liveagent.si/wp/urlslab-download/86f504e84877333a6049ca966a69ca74/call_center_callrouting-19x25.png.webp 19w, https://www.liveagent.si/wp/urlslab-download/941c84579b8b78291dffc45b93917898/call_center_callrouting-139x185.png.webp 139w, https://www.liveagent.si/wp/urlslab-download/4f3fbb17529c7abb53da91f603de8ad0/call_center_callrouting-82x110.png.webp 82w" urlslab-lazy="yes" sizes="(max-width: 233px) 100vw, 233px" type="image/webp"></source><source data-srcset="https://www.liveagent.si/wp/urlslab-download/3bf0ff00817478cc4db36dc64ec18aec/call_center_callrouting.png 233w, https://www.liveagent.si/wp/urlslab-download/0ef0bcc93f67492ac484237aafb8c4f6/call_center_callrouting-225x300.png 225w, https://www.liveagent.si/wp/urlslab-download/b4dbfcf5dd8d5e3eae7efa7f22d86dd7/call_center_callrouting-37x50.png 37w, https://www.liveagent.si/wp/urlslab-download/d045b08647e67c68ddb63e461d374c01/call_center_callrouting-19x25.png 19w, https://www.liveagent.si/wp/urlslab-download/34782672c3992f621388321df4b0aa47/call_center_callrouting-139x185.png 139w, https://www.liveagent.si/wp/urlslab-download/b701fb1c74b78339acb10b46d5bbaf99/call_center_callrouting-82x110.png 82w" urlslab-lazy="yes" sizes="(max-width: 233px) 100vw, 233px"></source><source data-srcset="https://www.liveagent.si/wp/urlslab-download/6713f0a2329b5aaa59c928ff7d88cc78/call_center_callrouting.png.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" width="233" height="311" class="attachment-large size-large wp-image-912066" alt="Call Center Callrouting" data-src="https://www.liveagent.si/wp/urlslab-download/3bf0ff00817478cc4db36dc64ec18aec/call_center_callrouting.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="56"></picture> </div> </div> </div> </div> </div> </section> <section class="elementor-section elementor-inner-section elementor-element elementor-element-7a8e43a1 FeaturesTableNew elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="7a8e43a1" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-2478c24 FeaturesTableNew__feature" data-id="2478c24" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-59dc4b95 elementor-widget elementor-widget-image" data-id="59dc4b95" data-element_type="widget" data-widget_type="image.default"> <div class="elementor-widget-container"> <picture><source data-srcset="https://www.liveagent.si/wp/urlslab-download/bb97129b008056cbeedd18d26c447183/call_center_multiple_devices.png.webp 233w, https://www.liveagent.si/wp/urlslab-download/73325dccf5dff70e45eddc7de277550e/call_center_multiple_devices-225x300.png.webp 225w, https://www.liveagent.si/wp/urlslab-download/0053299469a5fac2fa1cc3a76a5a30b3/call_center_multiple_devices-37x50.png.webp 37w, https://www.liveagent.si/wp/urlslab-download/112a9d796b6c1db031e52ab1e7ea4c0d/call_center_multiple_devices-19x25.png.webp 19w, https://www.liveagent.si/wp/urlslab-download/e7758c286d40bc06b302e4f50fec351d/call_center_multiple_devices-139x185.png.webp 139w, https://www.liveagent.si/wp/urlslab-download/6ecfdc53e43ec375f2e11273d6eac4eb/call_center_multiple_devices-82x110.png.webp 82w" urlslab-lazy="yes" sizes="(max-width: 233px) 100vw, 233px" type="image/webp"></source><source data-srcset="https://www.liveagent.si/wp/urlslab-download/03d9c8e5e8576d2bf0b6616c163d001e/call_center_multiple_devices.png 233w, https://www.liveagent.si/wp/urlslab-download/1567c30b797b07a71db05eeba6cb752c/call_center_multiple_devices-225x300.png 225w, https://www.liveagent.si/wp/urlslab-download/bb616221c2d55961fe7af6853d7890b6/call_center_multiple_devices-37x50.png 37w, https://www.liveagent.si/wp/urlslab-download/e786c0bc9ccccf6d2ef6a5cc78eadbc3/call_center_multiple_devices-19x25.png 19w, https://www.liveagent.si/wp/urlslab-download/4335dac0bb78dee6d2cbc71709fb933a/call_center_multiple_devices-139x185.png 139w, https://www.liveagent.si/wp/urlslab-download/f96a46ce83a9f8e3325c35340b590a77/call_center_multiple_devices-82x110.png 82w" urlslab-lazy="yes" sizes="(max-width: 233px) 100vw, 233px"></source><source data-srcset="https://www.liveagent.si/wp/urlslab-download/bb97129b008056cbeedd18d26c447183/call_center_multiple_devices.png.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" width="233" height="311" class="attachment-large size-large wp-image-912298" alt="Call Center Multiple Devices" data-src="https://www.liveagent.si/wp/urlslab-download/03d9c8e5e8576d2bf0b6616c163d001e/call_center_multiple_devices.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="57"></picture> </div> </div> <div class="elementor-element elementor-element-75f23b02 elementor-widget elementor-widget-text-editor" data-id="75f23b02" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4 id="h-ve-podprtih-klicnih-naprav-in-telefonskih-tevilk">Več podprtih klicnih naprav in telefonskih številk</h4> <p>Povežite neomejene klicne naprave in telefonske številke z rešitvijo klicnega centra. LiveAgent je združljiv s strojno opremo in napravami za virtualne klice, kot so programski telefoni.</p> <p><a href="https://www.liveagent.ae/momayezat/supported-call-devices/" title="اكتشف أجهزة الاتصال المدعومة من LiveAgent، حيث يمكن للوكلاء اختيار الجهاز المثالي للمكالمات، سواء كانت سماعات الرأس، الهواتف المحمولة، المتصفحات، أو تطبيقات الهاتف. جرب LiveAgent مجانًا لمدة 14 يومًا وابدأ في تقديم دعم عملاء مميز الآن!" hreflang="ar" onover-preload="1">Več o tem</a></p> </div> </div> </div> </div> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-1a36da76 FeaturesTableNew__feature" data-id="1a36da76" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-4efa2944 elementor-widget elementor-widget-text-editor" data-id="4efa2944" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4 id="h-namizje-agenta-za-vse-kanale">Namizje agenta za vse kanale</h4> <p>LiveAgentova rešitev klicnega centra vse v enem ponuja namizje, bogato s kontekstom. Omogočite svojemu klicnemu centru prehode med sprejemanjem klicev in iskanjem podatkov o strankah.</p> <p>Več o tem</p> </div> </div> <div class="elementor-element elementor-element-1b310566 elementor-widget elementor-widget-image" data-id="1b310566" data-element_type="widget" data-widget_type="image.default"> <div class="elementor-widget-container"> <picture><source data-srcset="https://www.liveagent.si/wp/urlslab-download/d6bb7f9c04333f4e138e81c83b5194a0/call_center_omnichannel_agemt.png.webp 233w, https://www.liveagent.si/wp/urlslab-download/b2abf01534300711e4d1b9ce43f889a6/call_center_omnichannel_agemt-225x300.png.webp 225w, https://www.liveagent.si/wp/urlslab-download/557d9e0a15db7637ecd4fe3632aa6e43/call_center_omnichannel_agemt-37x50.png.webp 37w, https://www.liveagent.si/wp/urlslab-download/e121ef932da69bb5c778475935941a63/call_center_omnichannel_agemt-19x25.png.webp 19w, https://www.liveagent.si/wp/urlslab-download/1531b1eb5408fc0b463120fcc0000afc/call_center_omnichannel_agemt-139x185.png.webp 139w, https://www.liveagent.si/wp/urlslab-download/9aeac8b56683b57734b9b227e0621b4a/call_center_omnichannel_agemt-82x110.png.webp 82w" urlslab-lazy="yes" sizes="(max-width: 233px) 100vw, 233px" type="image/webp"></source><source data-srcset="https://www.liveagent.si/wp/urlslab-download/b7f16cd35e3209cec97a1e4091005408/call_center_omnichannel_agemt.png 233w, https://www.liveagent.si/wp/urlslab-download/97f2e0296705cc81912b76e423ac5200/call_center_omnichannel_agemt-225x300.png 225w, https://www.liveagent.si/wp/urlslab-download/0fac5b040dc124074270ede5cba4d916/call_center_omnichannel_agemt-37x50.png 37w, https://www.liveagent.si/wp/urlslab-download/8fbe1a7970149fe69a8fa87a55687eb9/call_center_omnichannel_agemt-19x25.png 19w, https://www.liveagent.si/wp/urlslab-download/d2ba58e3bc3bd1efe8371c3609ae60a3/call_center_omnichannel_agemt-139x185.png 139w, https://www.liveagent.si/wp/urlslab-download/3ff8f83c15d39daa377d466ff666cdd2/call_center_omnichannel_agemt-82x110.png 82w" urlslab-lazy="yes" sizes="(max-width: 233px) 100vw, 233px"></source><source data-srcset="https://www.liveagent.si/wp/urlslab-download/d6bb7f9c04333f4e138e81c83b5194a0/call_center_omnichannel_agemt.png.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" width="233" height="311" class="attachment-large size-large wp-image-912327" alt="Call Center Omnichannel Agent" data-src="https://www.liveagent.si/wp/urlslab-download/b7f16cd35e3209cec97a1e4091005408/call_center_omnichannel_agemt.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="58"></picture> </div> </div> </div> </div> </div> </section> <section class="elementor-section elementor-inner-section elementor-element elementor-element-52e5044d FeaturesTableNew elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="52e5044d" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-50e74547 FeaturesTableNew__feature" data-id="50e74547" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-74cac6fd elementor-widget elementor-widget-image" data-id="74cac6fd" data-element_type="widget" data-widget_type="image.default"> <div class="elementor-widget-container"> <picture><source data-srcset="https://www.liveagent.si/wp/urlslab-download/18431ceea82a24d63df7e8ac0a5686f2/call_center_crm.png.webp 233w, https://www.liveagent.si/wp/urlslab-download/0fe3b8abcd81634f13753a40bab3232c/call_center_crm-225x300.png.webp 225w, https://www.liveagent.si/wp/urlslab-download/a5b544180bb4eb23272e5808b934a0fc/call_center_crm-37x50.png.webp 37w, https://www.liveagent.si/wp/urlslab-download/889fa9b1699667bb90cc4ac7c0ffc416/call_center_crm-19x25.png.webp 19w, https://www.liveagent.si/wp/urlslab-download/a224f87e76477d4219a0f370bcb6885c/call_center_crm-139x185.png.webp 139w, https://www.liveagent.si/wp/urlslab-download/6a8dbd64a28de532d8725b6521de92ef/call_center_crm-82x110.png.webp 82w" urlslab-lazy="yes" sizes="(max-width: 233px) 100vw, 233px" type="image/webp"></source><source data-srcset="https://www.liveagent.si/wp/urlslab-download/c7eb1ca05f2cd78569083c584e9e235d/call_center_crm.png 233w, https://www.liveagent.si/wp/urlslab-download/6095596ce18db6f7c2b5ff082a06c62b/call_center_crm-225x300.png 225w, https://www.liveagent.si/wp/urlslab-download/81dc72876936a5bfc0be506608a36deb/call_center_crm-37x50.png 37w, https://www.liveagent.si/wp/urlslab-download/3550340ba6991562850ab5594aa6a71d/call_center_crm-19x25.png 19w, https://www.liveagent.si/wp/urlslab-download/21bc3245c78d011381bf426042937fb0/call_center_crm-139x185.png 139w, https://www.liveagent.si/wp/urlslab-download/607d99909256ec88e90399c7099999f3/call_center_crm-82x110.png 82w" urlslab-lazy="yes" sizes="(max-width: 233px) 100vw, 233px"></source><source data-srcset="https://www.liveagent.si/wp/urlslab-download/18431ceea82a24d63df7e8ac0a5686f2/call_center_crm.png.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" width="233" height="311" class="attachment-large size-large wp-image-912124" alt="Call Center CRM" data-src="https://www.liveagent.si/wp/urlslab-download/c7eb1ca05f2cd78569083c584e9e235d/call_center_crm.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="59"></picture> </div> </div> <div class="elementor-element elementor-element-49e2bb82 elementor-widget elementor-widget-text-editor" data-id="49e2bb82" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4 id="h-domorodne-integracije-in-crm-drugih-ponudnikov">Domorodne integracije in CRM drugih ponudnikov</h4> <p>Prostor vašega kontaktnega centra lahko zagotovi, da vaši agenti vedno zagotavljajo prilagojene storitve z eno od naših treh integracij CRM. Uporabite lahko tudi naša domača orodja CRM.</p> <p><a href="https://www.liveagent.si/integracije/" urlslab_href_old="/integrations/#crm" title="LiveAgent provides a large number of integrations in the form of plugins. Check out all the available integration solutions right now." hreflang="sl-SI" onover-preload="1">Več o tem</a></p> </div> </div> </div> </div> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-1d60ca60 FeaturesTableNew__feature" data-id="1d60ca60" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-7422700e elementor-widget elementor-widget-text-editor" data-id="7422700e" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4 id="h-integracija-ra-unalni-ke-telefonije-cti">Integracija računalniške telefonije (CTI)</h4> <p>Vključite svoje računalnike, prenosnike in telefone s strojno opremo z LiveAgentom. Z lahkoto se odgovarjajte in kličite, hkrati pa svojim strankam nudite odlično podporo strankam.</p> <p><a href="https://www.liveagent.si/telefonija-programska-oprema/" title="Kličite in sprejemajte klice po internetu z našo napredno programsko opremo za telefonijo. Vsi mednarodni in medregionalni klici po lokalnih tarifah." hreflang="sl-SI" onover-preload="1">Več o tem</a></p> </div> </div> <div class="elementor-element elementor-element-28b31a49 elementor-widget elementor-widget-image" data-id="28b31a49" data-element_type="widget" data-widget_type="image.default"> <div class="elementor-widget-container"> <picture><source data-srcset="https://www.liveagent.si/wp/urlslab-download/5e096f0d7c204f8114e4cd3094fdc3fe/call_center_cti.png.webp 233w, https://www.liveagent.si/wp/urlslab-download/6541a00894be9fe65842eaf3e72542b9/call_center_cti-225x300.png.webp 225w, https://www.liveagent.si/wp/urlslab-download/e1f772fc64123c78a4d0e8e328afbcea/call_center_cti-37x50.png.webp 37w, https://www.liveagent.si/wp/urlslab-download/1bbb9e145ce32d9263ef4dbd4caed7c8/call_center_cti-19x25.png.webp 19w, https://www.liveagent.si/wp/urlslab-download/547029cbcdc963137168b05ad4de53dd/call_center_cti-139x185.png.webp 139w, https://www.liveagent.si/wp/urlslab-download/91f928cbbd1be61d97b79f0ff2aca316/call_center_cti-82x110.png.webp 82w" urlslab-lazy="yes" sizes="(max-width: 233px) 100vw, 233px" type="image/webp"></source><source data-srcset="https://www.liveagent.si/wp/urlslab-download/33183654bef9dc0e0a785734b5da3d9e/call_center_cti.png 233w, https://www.liveagent.si/wp/urlslab-download/ca1fac3e6a668c9c72ece52384a19b68/call_center_cti-225x300.png 225w, https://www.liveagent.si/wp/urlslab-download/15f1006a77e9ce4a9216268566e17b3a/call_center_cti-37x50.png 37w, https://www.liveagent.si/wp/urlslab-download/121770e142917907cc507ee62d629b5b/call_center_cti-19x25.png 19w, https://www.liveagent.si/wp/urlslab-download/ee2846a88e8eafd942d2fae666179fd4/call_center_cti-139x185.png 139w, https://www.liveagent.si/wp/urlslab-download/2ec65a9a845709d555f1fd802de3cb76/call_center_cti-82x110.png 82w" urlslab-lazy="yes" sizes="(max-width: 233px) 100vw, 233px"></source><source data-srcset="https://www.liveagent.si/wp/urlslab-download/5e096f0d7c204f8114e4cd3094fdc3fe/call_center_cti.png.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" width="233" height="311" class="attachment-large size-large wp-image-912153" alt="Call Center CTI" data-src="https://www.liveagent.si/wp/urlslab-download/33183654bef9dc0e0a785734b5da3d9e/call_center_cti.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="60"></picture> </div> </div> </div> </div> </div> </section> <section class="elementor-section elementor-inner-section elementor-element elementor-element-3ea77a9d FeaturesTableNew elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="3ea77a9d" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-2105caa FeaturesTableNew__feature" data-id="2105caa" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-1ab88e25 elementor-widget elementor-widget-image" data-id="1ab88e25" data-element_type="widget" data-widget_type="image.default"> <div class="elementor-widget-container"> <picture><source data-srcset="https://www.liveagent.si/wp/urlslab-download/bc6b35ae57f2e7578c2841645e614b7c/call_center_push_notifications.png.webp 233w, https://www.liveagent.si/wp/urlslab-download/cc1f486f344ca226701e28e6ec3c41d4/call_center_push_notifications-225x300.png.webp 225w, https://www.liveagent.si/wp/urlslab-download/b511c98758797b52dbe69582e547258e/call_center_push_notifications-37x50.png.webp 37w, https://www.liveagent.si/wp/urlslab-download/42b9d39b0811fa20bba1a3ba6392fc75/call_center_push_notifications-19x25.png.webp 19w, https://www.liveagent.si/wp/urlslab-download/669d0efb5f96f2c04f74c766ecd3544a/call_center_push_notifications-139x185.png.webp 139w, https://www.liveagent.si/wp/urlslab-download/06e18f266ee6d17d1c7b13a7aca0dfc9/call_center_push_notifications-82x110.png.webp 82w" urlslab-lazy="yes" sizes="(max-width: 233px) 100vw, 233px" type="image/webp"></source><source data-srcset="https://www.liveagent.si/wp/urlslab-download/1a85375041b1c82bb4ad702b59b470fa/call_center_push_notifications.png 233w, https://www.liveagent.si/wp/urlslab-download/507408ff9de611d3e74415a2e8c40e73/call_center_push_notifications-225x300.png 225w, https://www.liveagent.si/wp/urlslab-download/e91c888743ea441dfd8c35b5f8bab11b/call_center_push_notifications-37x50.png 37w, https://www.liveagent.si/wp/urlslab-download/ae1df5d79c5195edd645118fb8ffeff1/call_center_push_notifications-19x25.png 19w, https://www.liveagent.si/wp/urlslab-download/82259afa11e88c8c042767f48045afde/call_center_push_notifications-139x185.png 139w, https://www.liveagent.si/wp/urlslab-download/694f816485e32ce20b55548fff25c81e/call_center_push_notifications-82x110.png 82w" urlslab-lazy="yes" sizes="(max-width: 233px) 100vw, 233px"></source><source data-srcset="https://www.liveagent.si/wp/urlslab-download/bc6b35ae57f2e7578c2841645e614b7c/call_center_push_notifications.png.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" width="233" height="311" class="attachment-large size-large wp-image-912414" alt="Call Center Push Notifications" data-src="https://www.liveagent.si/wp/urlslab-download/1a85375041b1c82bb4ad702b59b470fa/call_center_push_notifications.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="61"></picture> </div> </div> <div class="elementor-element elementor-element-a08e726 elementor-widget elementor-widget-text-editor" data-id="a08e726" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4 id="h-potisna-obvestila-v-aplikaciji">Potisna obvestila v aplikaciji</h4> <p>Omogočite potisna obvestila v aplikaciji LivePhone in vas bo opozorila s potisnim obvestilom vsakič, ko bo zvonil klepet, klic ali dohodna prijava.</p> <p><a href="https://www.liveagent.si/glosar-za-podporo-strankam/aplikacija-klicnega-centra/" urlslab_href_old="https://www.liveagent.si/kundesupport-ordliste/aplikacija-klicnega-centra/" title="Odkrijte, kako aplikacija LiveAgent Klicni center izboljšuje podporo strankam s telefonskimi klici, organizacijo in učinkovitostjo. Povečajte zadovoljstvo strank in poenostavite delovne postopke s ključnimi orodji. Preizkusite brezplačno brez obveznosti in pridružite se skupnosti zadovoljnih uporabnikov." hreflang="sl-SI" onover-preload="1">Več o tem</a></p> </div> </div> </div> </div> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-26a80904 FeaturesTableNew__feature" data-id="26a80904" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-4ff0987e elementor-widget elementor-widget-text-editor" data-id="4ff0987e" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4 id="h-dnevniki-klicev">Dnevniki klicev</h4> <p>Preglejte svoje interakcije o klicih, ki so jih opravili, prejeti, odgovorili ali zgrešeni s strani agentov. Pridobite kontekst o zgodovini strank zahvaljujoč dnevnikom klicev in funkcijam zgodovine.</p> <p>Več o tem</p> </div> </div> <div class="elementor-element elementor-element-62de2376 elementor-widget elementor-widget-image" data-id="62de2376" data-element_type="widget" data-widget_type="image.default"> <div class="elementor-widget-container"> <picture><source data-srcset="https://www.liveagent.si/wp/urlslab-download/e5841b648258cb7b5ca00ab97938a5e6/call_center_call_logs.png.webp 233w, https://www.liveagent.si/wp/urlslab-download/5ad778e33057fb926a38475c131705e8/call_center_call_logs-225x300.png.webp 225w, https://www.liveagent.si/wp/urlslab-download/29b576aec7ea429b3cda2d9395a59ddf/call_center_call_logs-37x50.png.webp 37w, https://www.liveagent.si/wp/urlslab-download/55c8715ee1730bbee899e1c8bc3d8262/call_center_call_logs-19x25.png.webp 19w, https://www.liveagent.si/wp/urlslab-download/f677daed97f59443ba37b36c46258c8d/call_center_call_logs-139x185.png.webp 139w, https://www.liveagent.si/wp/urlslab-download/f61d003788f548d7cf7f4ee2091596b0/call_center_call_logs-82x110.png.webp 82w" urlslab-lazy="yes" sizes="(max-width: 233px) 100vw, 233px" type="image/webp"></source><source data-srcset="https://www.liveagent.si/wp/urlslab-download/c922785fa0c13bf3fbb3ecdd69957675/call_center_call_logs.png 233w, https://www.liveagent.si/wp/urlslab-download/eff605282586907380867834a7d310df/call_center_call_logs-225x300.png 225w, https://www.liveagent.si/wp/urlslab-download/541b626ee6b4645f951c0abd96b0d86e/call_center_call_logs-37x50.png 37w, https://www.liveagent.si/wp/urlslab-download/bbdfef2d4f745ebff90ad820a9448ae2/call_center_call_logs-19x25.png 19w, https://www.liveagent.si/wp/urlslab-download/57e3df9559d0ca049f90fc842f9dc82c/call_center_call_logs-139x185.png 139w, https://www.liveagent.si/wp/urlslab-download/a1e4f9eb901a346f23d3a5a972c30871/call_center_call_logs-82x110.png 82w" urlslab-lazy="yes" sizes="(max-width: 233px) 100vw, 233px"></source><source data-srcset="https://www.liveagent.si/wp/urlslab-download/e5841b648258cb7b5ca00ab97938a5e6/call_center_call_logs.png.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" width="233" height="311" class="attachment-large size-large wp-image-911950" alt="Call Center Call Logs" data-src="https://www.liveagent.si/wp/urlslab-download/c922785fa0c13bf3fbb3ecdd69957675/call_center_call_logs.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="62"></picture> </div> </div> </div> </div> </div> </section> <section class="elementor-section elementor-inner-section elementor-element elementor-element-c14e998 FeaturesTableNew elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="c14e998" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-63b7e780 FeaturesTableNew__feature" data-id="63b7e780" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-421d1e19 elementor-widget elementor-widget-image" data-id="421d1e19" data-element_type="widget" data-widget_type="image.default"> <div class="elementor-widget-container"> <picture><source data-srcset="https://www.liveagent.si/wp/urlslab-download/602cb44c88d9f409e206495590fe5e83/call_center_ivr.png.webp 233w, https://www.liveagent.si/wp/urlslab-download/ec6a431aab6c07d657e63484eb40fa53/call_center_ivr-225x300.png.webp 225w, https://www.liveagent.si/wp/urlslab-download/5fc3a0432ff0308805292c017b7911e8/call_center_ivr-37x50.png.webp 37w, https://www.liveagent.si/wp/urlslab-download/78f84a58103f3687f6b6ee6a0619c03a/call_center_ivr-19x25.png.webp 19w, https://www.liveagent.si/wp/urlslab-download/a8cecd2a5e5918485813f2a035759b60/call_center_ivr-139x185.png.webp 139w, https://www.liveagent.si/wp/urlslab-download/c37b05684a3e10522353bfbbd45db2ee/call_center_ivr-82x110.png.webp 82w" urlslab-lazy="yes" sizes="(max-width: 233px) 100vw, 233px" type="image/webp"></source><source data-srcset="https://www.liveagent.si/wp/urlslab-download/66b05a5a3dfab4417fcc4bcc1e81f087/call_center_ivr.png 233w, https://www.liveagent.si/wp/urlslab-download/8254735dd35226e99836dc627b8fdb8b/call_center_ivr-225x300.png 225w, https://www.liveagent.si/wp/urlslab-download/2d3880e78de6616e2c927aa6b9cca316/call_center_ivr-37x50.png 37w, https://www.liveagent.si/wp/urlslab-download/c73ccf43b35452eebd88d97f9c30e09f/call_center_ivr-19x25.png 19w, https://www.liveagent.si/wp/urlslab-download/1e311f487355c3cbf33c1b02cc5dba6d/call_center_ivr-139x185.png 139w, https://www.liveagent.si/wp/urlslab-download/854bd0b3f8c1143fb5270ca2bb3775f4/call_center_ivr-82x110.png 82w" urlslab-lazy="yes" sizes="(max-width: 233px) 100vw, 233px"></source><source data-srcset="https://www.liveagent.si/wp/urlslab-download/602cb44c88d9f409e206495590fe5e83/call_center_ivr.png.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" width="233" height="311" class="attachment-large size-large wp-image-912240" alt="Call Center IVR" data-src="https://www.liveagent.si/wp/urlslab-download/66b05a5a3dfab4417fcc4bcc1e81f087/call_center_ivr.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="63"></picture> </div> </div> <div class="elementor-element elementor-element-746bface elementor-widget elementor-widget-text-editor" data-id="746bface" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4 id="h-interaktivni-glasovni-odziv-ivr">Interaktivni glasovni odziv (IVR)</h4> <p>Programska oprema klicnega centra LiveAgent podpira drevesa IVR. Posnemite svoja sporočila ali naložite vnaprej posnete datoteke v svoj sistem glasovnega odzivanja LiveAgent za inteligentno usmerjanje.</p> <p><a href="https://www.liveagent.si/funkcije/ivr-interactive-voice-response/" title="IVR (Interaktiven glasovni odziv) optimizira klice z avtomatizacijo in usmerjanjem. Ustvarite prilagojena IVR drevesa z LiveAgent!" hreflang="sl-SI" onover-preload="1">Več o tem</a></p> </div> </div> </div> </div> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-32db80c8 FeaturesTableNew__feature" data-id="32db80c8" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-7ea8f8fb elementor-widget elementor-widget-text-editor" data-id="7ea8f8fb" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4 id="h-samodejna-distribucija-klicev-acd">Samodejna distribucija klicev (ACD)</h4> <p>Naša aplikacija za klicni center razporeja klice glede na prioriteto agenta ali naključno dodelitev. Izberite nastavitev, ki vam ustreza, in nastavitve po meri, kot so časi premora.</p> <p><a href="https://www.liveagent.si/glosar-za-podporo-strankam/kaj-je-acd-v-klicnem-centru/" urlslab_href_old="https://www.liveagent.si/kundesupport-ordliste/kaj-je-acd-v-klicnem-centru/" title="Odkrijte, kako ACD (samodejna distribucija klicev) optimizira klicne centre z učinkovitim usmerjanjem klicev, povečuje produktivnost in zadovoljstvo strank. Spoznajte različne metode distribucije klicev in prednosti, ki jih prinašajo. Preberite več!" hreflang="sl-SI" onover-preload="1">Več o tem</a></p> </div> </div> <div class="elementor-element elementor-element-e5317a3 elementor-widget elementor-widget-image" data-id="e5317a3" data-element_type="widget" data-widget_type="image.default"> <div class="elementor-widget-container"> <picture><source data-srcset="https://www.liveagent.si/wp/urlslab-download/c990de3e2ccc71621fdd9363a9f0bb71/call_center_acd.png.webp 233w, https://www.liveagent.si/wp/urlslab-download/1ef74586f3d1fe7ca7fa8524a936f0c0/call_center_acd-225x300.png.webp 225w, https://www.liveagent.si/wp/urlslab-download/d9f74807333e37394fd43a2e72e23cdd/call_center_acd-37x50.png.webp 37w, https://www.liveagent.si/wp/urlslab-download/8e7f511eadeeb2396dd0bfa01e0752a3/call_center_acd-19x25.png.webp 19w, https://www.liveagent.si/wp/urlslab-download/76d2a68975c513e4368eed9cc74fd635/call_center_acd-139x185.png.webp 139w, https://www.liveagent.si/wp/urlslab-download/9361b19722260efc2a571670d95ac1a3/call_center_acd-82x110.png.webp 82w" urlslab-lazy="yes" sizes="(max-width: 233px) 100vw, 233px" type="image/webp"></source><source data-srcset="https://www.liveagent.si/wp/urlslab-download/9cc2fd55572dc075bcfa85db4570b12d/call_center_acd.png 233w, https://www.liveagent.si/wp/urlslab-download/cb3ba3cfdf28cca37c45ea8e40e4e51c/call_center_acd-225x300.png 225w, https://www.liveagent.si/wp/urlslab-download/c80493c5da3b754bace5afde4f5c1b0a/call_center_acd-37x50.png 37w, https://www.liveagent.si/wp/urlslab-download/6492bda32e79b36e9b38674c9a6eab26/call_center_acd-19x25.png 19w, https://www.liveagent.si/wp/urlslab-download/2ebf56e0e7253ec4d44aab5d93c0a182/call_center_acd-139x185.png 139w, https://www.liveagent.si/wp/urlslab-download/38224c24fae6217929d87e9982cf7b5b/call_center_acd-82x110.png 82w" urlslab-lazy="yes" sizes="(max-width: 233px) 100vw, 233px"></source><source data-srcset="https://www.liveagent.si/wp/urlslab-download/c990de3e2ccc71621fdd9363a9f0bb71/call_center_acd.png.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" width="233" height="311" class="attachment-large size-large wp-image-911921" alt="Call Center ACD" data-src="https://www.liveagent.si/wp/urlslab-download/9cc2fd55572dc075bcfa85db4570b12d/call_center_acd.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="64"></picture> </div> </div> </div> </div> </div> </section> <section class="elementor-section elementor-inner-section elementor-element elementor-element-48894528 FeaturesTableNew elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="48894528" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-6ebf897b FeaturesTableNew__feature" data-id="6ebf897b" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-74c804c8 elementor-widget elementor-widget-image" data-id="74c804c8" data-element_type="widget" data-widget_type="image.default"> <div class="elementor-widget-container"> <picture><source data-srcset="https://www.liveagent.si/wp/urlslab-download/0d79f7f9e0f0944f190f863a575dd52e/call_center_call-recording.png.webp 233w, https://www.liveagent.si/wp/urlslab-download/f84e6dd36c746802c452d0c8216f9587/call_center_call-recording-225x300.png.webp 225w, https://www.liveagent.si/wp/urlslab-download/bb221e781148ad60586ddda90241f07b/call_center_call-recording-37x50.png.webp 37w, https://www.liveagent.si/wp/urlslab-download/4ce217e96fe86d9824d7f6a43e649854/call_center_call-recording-19x25.png.webp 19w, https://www.liveagent.si/wp/urlslab-download/9ea40644629e3ea010f7873b2556f852/call_center_call-recording-139x185.png.webp 139w, https://www.liveagent.si/wp/urlslab-download/03d094f1ff96d8c8b7379c09c2d3f287/call_center_call-recording-82x110.png.webp 82w" urlslab-lazy="yes" sizes="(max-width: 233px) 100vw, 233px" type="image/webp"></source><source data-srcset="https://www.liveagent.si/wp/urlslab-download/04da31bbd290eb5921042153dd6564ad/call_center_call-recording.png 233w, https://www.liveagent.si/wp/urlslab-download/8ad8b0a3fa22219ebb21317708ca6750/call_center_call-recording-225x300.png 225w, https://www.liveagent.si/wp/urlslab-download/14af0cb65520eefb171e1d8428cf18e2/call_center_call-recording-37x50.png 37w, https://www.liveagent.si/wp/urlslab-download/bd3dda7fb584ab9e4a3a7f41f11c8fd2/call_center_call-recording-19x25.png 19w, https://www.liveagent.si/wp/urlslab-download/687d6c9a4b29a8bccb5f40640df1c88c/call_center_call-recording-139x185.png 139w, https://www.liveagent.si/wp/urlslab-download/45ba9da1bdffb2fe27dcecbe284e430f/call_center_call-recording-82x110.png 82w" urlslab-lazy="yes" sizes="(max-width: 233px) 100vw, 233px"></source><source data-srcset="https://www.liveagent.si/wp/urlslab-download/0d79f7f9e0f0944f190f863a575dd52e/call_center_call-recording.png.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" width="233" height="311" class="attachment-large size-large wp-image-912008" alt="Call Center Call Recording" data-src="https://www.liveagent.si/wp/urlslab-download/04da31bbd290eb5921042153dd6564ad/call_center_call-recording.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="65"></picture> </div> </div> <div class="elementor-element elementor-element-8d58c60 elementor-widget elementor-widget-text-editor" data-id="8d58c60" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4 id="h-snemanje-klica">Snemanje klica</h4> <p>Pridobite kontekst o zgodovini strank z neomejenim snemanjem klicev, ki shranjuje vsak klic. Predvajajte jih kadar koli, da vidite, kako zagotoviti izjemno uporabniško izkušnjo.</p> <p><a href="https://www.liveagent.si/programska-oprema-za-snemanje-klicev/" title="Odkrijte najboljšo programsko opremo za snemanje klicev v letu 2022 z LiveAgent. Uživajte v kristalno čistem zvoku, neomejenih posnetkih in 24/7 podpori brez namestitvenih pristojbin. Začnite 14-dnevno brezplačno preskusno obdobje brez obveznosti. Izboljšajte usposabljanje agentov, zagotovite pravno varstvo in preglednost poslovanja. Preizkusite LiveAgent zdaj!" hreflang="sl-SI" onover-preload="1">Več o tem</a></p> </div> </div> </div> </div> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-16ca134a FeaturesTableNew__feature" data-id="16ca134a" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-274fbf6c elementor-widget elementor-widget-text-editor" data-id="274fbf6c" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4 id="h-softphones">Softphones</h4> <p>Naša programska oprema za poslovni klicni center je združljiva s številnimi telefonskimi sistemi VoIP v oblaku. Povežite jih s svojim klicnim centrom LiveAgent in pokličite z napravami, ki jih želite.</p> <p><a href="https://www.liveagent.si/softphone-programska-oprema/" title="Odkrijte vodilno softphone programsko opremo LiveAgent za B2B in B2C podjetja, ki omogoča vrhunsko telefonsko podporo od koderkoli. Izkoristite cenovno ugodno SIP VoIP rešitev, ki zagotavlja zanesljivo in prilagodljivo storitev s čisto kakovostjo zvoka. Začnite s 30-dnevnim brezplačnim preizkusom brez kreditne kartice in izboljšajte svojo podporo strankam z naprednimi funkcijami kot so pametno usmerjanje klicev, notranji klici ter neomejeno število posnetkov klicev. Ne zamudite priložnosti za izboljšanje svoje komunikacije z LiveAgent!" hreflang="sl-SI" onover-preload="1">Več o tem</a></p> </div> </div> <div class="elementor-element elementor-element-5409048e elementor-widget elementor-widget-image" data-id="5409048e" data-element_type="widget" data-widget_type="image.default"> <div class="elementor-widget-container"> <picture><source data-srcset="https://www.liveagent.si/wp/urlslab-download/991c095e3d68f25e2848e3408ab37dd4/call_center_softphones.png.webp 233w, https://www.liveagent.si/wp/urlslab-download/68e033d57cd76f2eedcf7edf8b9f4364/call_center_softphones-225x300.png.webp 225w, https://www.liveagent.si/wp/urlslab-download/ae2f2d67eb7f04c39fe22ddb9e5dc502/call_center_softphones-37x50.png.webp 37w, https://www.liveagent.si/wp/urlslab-download/5137d263cb884a8881d8894945b7d45e/call_center_softphones-19x25.png.webp 19w, https://www.liveagent.si/wp/urlslab-download/addf74b9abd0837a4f77ad019854dd51/call_center_softphones-139x185.png.webp 139w, https://www.liveagent.si/wp/urlslab-download/840de26abf18e4eacc5f0287e136c3fe/call_center_softphones-82x110.png.webp 82w" urlslab-lazy="yes" sizes="(max-width: 233px) 100vw, 233px" type="image/webp"></source><source data-srcset="https://www.liveagent.si/wp/urlslab-download/b2715e2f6f7431d790ca7927a514cb4b/call_center_softphones.png 233w, https://www.liveagent.si/wp/urlslab-download/6743377f9622bd99428b450dde3737ce/call_center_softphones-225x300.png 225w, https://www.liveagent.si/wp/urlslab-download/fdf6ecb2b3cdbae98ea7ce1ca56b4a0d/call_center_softphones-37x50.png 37w, https://www.liveagent.si/wp/urlslab-download/66076e9a7db77fc46c20cef3ca58a5b7/call_center_softphones-19x25.png 19w, https://www.liveagent.si/wp/urlslab-download/6f60bdf3389589b08266ac760f480dac/call_center_softphones-139x185.png 139w, https://www.liveagent.si/wp/urlslab-download/9158cf2fb5a5d0ed3cf5272831be8d42/call_center_softphones-82x110.png 82w" urlslab-lazy="yes" sizes="(max-width: 233px) 100vw, 233px"></source><source data-srcset="https://www.liveagent.si/wp/urlslab-download/991c095e3d68f25e2848e3408ab37dd4/call_center_softphones.png.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" width="233" height="311" class="attachment-large size-large wp-image-912472" alt="Call Center Softphones" data-src="https://www.liveagent.si/wp/urlslab-download/b2715e2f6f7431d790ca7927a514cb4b/call_center_softphones.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="66"></picture> </div> </div> </div> </div> </div> </section> <section class="elementor-section elementor-inner-section elementor-element elementor-element-64539cc8 FeaturesTableNew elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="64539cc8" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-60c19ac5 FeaturesTableNew__feature" data-id="60c19ac5" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-441b1830 elementor-widget elementor-widget-image" data-id="441b1830" data-element_type="widget" data-widget_type="image.default"> <div class="elementor-widget-container"> <picture><source data-srcset="https://www.liveagent.si/wp/urlslab-download/7432d535d65bf080cd919370ff55083f/call_center_inbound_sw.png.webp 233w, https://www.liveagent.si/wp/urlslab-download/7cbb67999cf14f41438dd05c3dcf2146/call_center_inbound_sw-225x300.png.webp 225w, https://www.liveagent.si/wp/urlslab-download/a93dacfc4f941f218ab2f78bb3792867/call_center_inbound_sw-37x50.png.webp 37w, https://www.liveagent.si/wp/urlslab-download/e8e077f78a9aba50132ece60595be7b5/call_center_inbound_sw-19x25.png.webp 19w, https://www.liveagent.si/wp/urlslab-download/d4f907d167e87e97339ca04592def4ff/call_center_inbound_sw-139x185.png.webp 139w, https://www.liveagent.si/wp/urlslab-download/0e8d719a55e0215dfaff19f82d6fa9e8/call_center_inbound_sw-82x110.png.webp 82w" urlslab-lazy="yes" sizes="(max-width: 233px) 100vw, 233px" type="image/webp"></source><source data-srcset="https://www.liveagent.si/wp/urlslab-download/6542d29f1a6de0a0e03293057717e5dd/call_center_inbound_sw.png 233w, https://www.liveagent.si/wp/urlslab-download/4e83fe22ed71b8dcc2ee19afa12bd3b2/call_center_inbound_sw-225x300.png 225w, https://www.liveagent.si/wp/urlslab-download/4002faa17f4e69c79a4c2fdc79217173/call_center_inbound_sw-37x50.png 37w, https://www.liveagent.si/wp/urlslab-download/0ead008afc6f2eadac9a98c62b15fda3/call_center_inbound_sw-19x25.png 19w, https://www.liveagent.si/wp/urlslab-download/911a24305f0e3ce7fdeb0b2048e9baff/call_center_inbound_sw-139x185.png 139w, https://www.liveagent.si/wp/urlslab-download/3ce09a8ca81cf043bbe34a5bff0435b8/call_center_inbound_sw-82x110.png 82w" urlslab-lazy="yes" sizes="(max-width: 233px) 100vw, 233px"></source><source data-srcset="https://www.liveagent.si/wp/urlslab-download/7432d535d65bf080cd919370ff55083f/call_center_inbound_sw.png.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" width="233" height="311" class="attachment-large size-large wp-image-912182" alt="Call Center Inbound Software" data-src="https://www.liveagent.si/wp/urlslab-download/6542d29f1a6de0a0e03293057717e5dd/call_center_inbound_sw.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="67"></picture> </div> </div> <div class="elementor-element elementor-element-5a91469a elementor-widget elementor-widget-text-editor" data-id="5a91469a" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4 id="h-programska-oprema-za-dohodni-klicni-center">Programska oprema za dohodni klicni center</h4> <p>Naša celovita rešitev klicnega centra lahko upravlja več naprav za klice. Sistem vas obvesti vsakič, ko vas nekdo poskuša poklicati na katero koli številko.</p> <p><a href="https://www.liveagent.si/programska-oprema-za-dohodne-klice-klicnega-centra/" title="Programska oprema za dohodni klicni center vam lahko pomaga vzpostaviti virtualni klicni center. Preprosto upravljajte vhodne komunikacije s strankami, izboljšajte učinkovitost ekipe za podporo in ustvarite več vhodne prodaje. Izberite pravega za svoje potrebe." hreflang="sl-SI" onover-preload="1">Več o tem</a></p> </div> </div> </div> </div> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-2bd3f73d FeaturesTableNew__feature" data-id="2bd3f73d" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-60b4c314 elementor-widget elementor-widget-text-editor" data-id="60b4c314" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4 id="h-vgrajena-baza-znanja">Vgrajena baza znanja</h4> <p>Zagotovite 24/7 podporo in izboljšajte zadovoljstvo strank, tudi ko so vaši zastopniki brez povezave. Uporabite našo bazo znanja za podporo brez povezave.</p> <p><a href="https://www.liveagent.si/liveagent-programska-oprema-baze-znanja/" urlslab_href_old="https://www.liveagent.si/programska-oprema-baze-znanja/" title="LiveAgent is a help desk solution that connects multiple channels in one interface. Find out more about LiveAgent and its business/industry benefits." hreflang="sl-SI" onover-preload="1">Več o tem</a></p> </div> </div> <div class="elementor-element elementor-element-258909ee elementor-widget elementor-widget-image" data-id="258909ee" data-element_type="widget" data-widget_type="image.default"> <div class="elementor-widget-container"> <picture><source data-srcset="https://www.liveagent.si/wp/urlslab-download/784922e15def39bbeb61c74f937d8f57/call_center_knowledgebase.png.webp 233w, https://www.liveagent.si/wp/urlslab-download/adeff603c65f248b216d280911af3eba/call_center_knowledgebase-225x300.png.webp 225w, https://www.liveagent.si/wp/urlslab-download/e6854924ca7c3a66450486310344e89e/call_center_knowledgebase-37x50.png.webp 37w, https://www.liveagent.si/wp/urlslab-download/0a672b195b9444e58e6d6677c1c59477/call_center_knowledgebase-19x25.png.webp 19w, https://www.liveagent.si/wp/urlslab-download/6932da27448a024715681cbbe2fe1dfd/call_center_knowledgebase-139x185.png.webp 139w, https://www.liveagent.si/wp/urlslab-download/4f12a6db094cd914759009e2a83ea458/call_center_knowledgebase-82x110.png.webp 82w" urlslab-lazy="yes" sizes="(max-width: 233px) 100vw, 233px" type="image/webp"></source><source data-srcset="https://www.liveagent.si/wp/urlslab-download/95d5fa9a79b1073853f96c13f16a045e/call_center_knowledgebase.png 233w, https://www.liveagent.si/wp/urlslab-download/031747a66c7ecaf5535cafaf53b02dfe/call_center_knowledgebase-225x300.png 225w, https://www.liveagent.si/wp/urlslab-download/fc6cbdc452ce85101191136691455645/call_center_knowledgebase-37x50.png 37w, https://www.liveagent.si/wp/urlslab-download/766593f7d21531cacebacf35d0bbbd98/call_center_knowledgebase-19x25.png 19w, https://www.liveagent.si/wp/urlslab-download/af36196d0e177cab7317c06c0902612e/call_center_knowledgebase-139x185.png 139w, https://www.liveagent.si/wp/urlslab-download/9090a83265d0a480cbd139f9e5156b6c/call_center_knowledgebase-82x110.png 82w" urlslab-lazy="yes" sizes="(max-width: 233px) 100vw, 233px"></source><source data-srcset="https://www.liveagent.si/wp/urlslab-download/784922e15def39bbeb61c74f937d8f57/call_center_knowledgebase.png.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" width="233" height="311" class="attachment-large size-large wp-image-912269" alt="Call Center Knowledgebase" data-src="https://www.liveagent.si/wp/urlslab-download/95d5fa9a79b1073853f96c13f16a045e/call_center_knowledgebase.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="68"></picture> </div> </div> </div> </div> </div> </section> <section class="elementor-section elementor-inner-section elementor-element elementor-element-1a5baf19 FeaturesTableNew elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="1a5baf19" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-61e1a343 FeaturesTableNew__feature" data-id="61e1a343" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-3a481f7b elementor-widget elementor-widget-image" data-id="3a481f7b" data-element_type="widget" data-widget_type="image.default"> <div class="elementor-widget-container"> <picture><source data-srcset="https://www.liveagent.si/wp/urlslab-download/c86a83616939cdeeba388dd5c623cbb1/call_center_reports.png.webp 233w, https://www.liveagent.si/wp/urlslab-download/615e863173101df2f52c28bb204e341c/call_center_reports-225x300.png.webp 225w, https://www.liveagent.si/wp/urlslab-download/ecf6fc3ad7ff1abcc7341f515c5ddc35/call_center_reports-37x50.png.webp 37w, https://www.liveagent.si/wp/urlslab-download/0eeda8223e1e2e3f9697c74a794a8be6/call_center_reports-19x25.png.webp 19w, https://www.liveagent.si/wp/urlslab-download/90c2f94ffd45ec7dcda1d40cb926eaa8/call_center_reports-139x185.png.webp 139w, https://www.liveagent.si/wp/urlslab-download/837963bee9a348ee5449807e1a78f0c2/call_center_reports-82x110.png.webp 82w" urlslab-lazy="yes" sizes="(max-width: 233px) 100vw, 233px" type="image/webp"></source><source data-srcset="https://www.liveagent.si/wp/urlslab-download/c3b6d08abfab8efba04dae187cf77e05/call_center_reports.png 233w, https://www.liveagent.si/wp/urlslab-download/8b1530e9c62c75da277e3ee300e0bb69/call_center_reports-225x300.png 225w, https://www.liveagent.si/wp/urlslab-download/cdc09eb9a4b9c8d84f809e91d7c34360/call_center_reports-37x50.png 37w, https://www.liveagent.si/wp/urlslab-download/c477e24e2b8cde04aad11088fc8767f4/call_center_reports-19x25.png 19w, https://www.liveagent.si/wp/urlslab-download/aa41a5a80950ae55741e1b0dade97c82/call_center_reports-139x185.png 139w, https://www.liveagent.si/wp/urlslab-download/1ad11eb31db0f1f5929cf92d2bb45ac7/call_center_reports-82x110.png 82w" urlslab-lazy="yes" sizes="(max-width: 233px) 100vw, 233px"></source><source data-srcset="https://www.liveagent.si/wp/urlslab-download/c86a83616939cdeeba388dd5c623cbb1/call_center_reports.png.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" width="233" height="311" class="attachment-large size-large wp-image-912443" alt="Call Center Reports" data-src="https://www.liveagent.si/wp/urlslab-download/c3b6d08abfab8efba04dae187cf77e05/call_center_reports.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="69"></picture> </div> </div> <div class="elementor-element elementor-element-c36637a elementor-widget elementor-widget-text-editor" data-id="c36637a" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4 id="h-zgodovinska-poro-ila">Zgodovinska poročila</h4> <p>Uporabite naša zgodovinska poročila za izboljšanje storitev za stranke. Uporabite grafe ali grafikone in segmentirajte svoje podatke na poljuben način. Spremljajte klice, čas nedejavnosti in drugo.</p> <p><a href="https://www.liveagent.com/app/uploads/2020/08/Reports.svg" urlslab_href_old="https://www.liveagent.si/glosar-za-podporo-strankam/porocila/attachment/reports-4/" title="App - Uploads - 2020 - 08 - Reports.svg" onover-preload="1">Več o tem</a></p> </div> </div> </div> </div> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-17226a16 FeaturesTableNew__feature" data-id="17226a16" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-3ff1532a elementor-widget elementor-widget-text-editor" data-id="3ff1532a" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4 id="h-programska-oprema-za-videoklice">Programska oprema za videoklice</h4> <p>Naša spletna programska oprema za klicni center omogoča agentom kontaktnega centra videoklepetanje s strankami. Video klici podpirajo video, glas in klepet brez možnosti snemanja.</p> <p><a href="https://www.liveagent.si/funkcije/video-chat/" title="Osebnejši stik s strankami s video klepetom LiveAgent! Hitro reševanje poizvedb in izboljšanje odnosov. Preizkusite brezplačno!" hreflang="sl-SI" onover-preload="1">Več o tem</a></p> </div> </div> <div class="elementor-element elementor-element-1a726799 elementor-widget elementor-widget-image" data-id="1a726799" data-element_type="widget" data-widget_type="image.default"> <div class="elementor-widget-container"> <picture><source data-srcset="https://www.liveagent.si/wp/urlslab-download/1c5e5cb09706ca348fc00b82d0871310/call_center_videocall.png.webp 233w, https://www.liveagent.si/wp/urlslab-download/dfc07c1798981bd091cf13fb4ae759a0/call_center_videocall-225x300.png.webp 225w, https://www.liveagent.si/wp/urlslab-download/13275b149e727ffbbc709366a787d448/call_center_videocall-37x50.png.webp 37w, https://www.liveagent.si/wp/urlslab-download/4f17381f3da1596672f93fb2ee430cf4/call_center_videocall-19x25.png.webp 19w, https://www.liveagent.si/wp/urlslab-download/cf8cc879e09feea07825334746ce8eca/call_center_videocall-139x185.png.webp 139w, https://www.liveagent.si/wp/urlslab-download/138a52d52adc0f9403cfe6244524dd9f/call_center_videocall-82x110.png.webp 82w" urlslab-lazy="yes" sizes="(max-width: 233px) 100vw, 233px" type="image/webp"></source><source data-srcset="https://www.liveagent.si/wp/urlslab-download/2adac84d079c1286fea8d9eed07577af/call_center_videocall.png 233w, https://www.liveagent.si/wp/urlslab-download/2c25b46b82f94b10722446b4d1b75e65/call_center_videocall-225x300.png 225w, https://www.liveagent.si/wp/urlslab-download/52143c1f1d4a8128a6cf8b2ba53c999d/call_center_videocall-37x50.png 37w, https://www.liveagent.si/wp/urlslab-download/c19a4a2c3c2cccd4a37ae796b442c427/call_center_videocall-19x25.png 19w, https://www.liveagent.si/wp/urlslab-download/4daff7b1952371e4d9bef8c7192f42c9/call_center_videocall-139x185.png 139w, https://www.liveagent.si/wp/urlslab-download/5713e1efa6d372f872c2518680866c13/call_center_videocall-82x110.png 82w" urlslab-lazy="yes" sizes="(max-width: 233px) 100vw, 233px"></source><source data-srcset="https://www.liveagent.si/wp/urlslab-download/1c5e5cb09706ca348fc00b82d0871310/call_center_videocall.png.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" width="233" height="311" class="attachment-large size-large wp-image-912501" alt="Call Center VideoCall" data-src="https://www.liveagent.si/wp/urlslab-download/2adac84d079c1286fea8d9eed07577af/call_center_videocall.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="70"></picture> </div> </div> </div> </div> </div> </section> </div> </div> </div> </section> <section class="elementor-section elementor-top-section elementor-element elementor-element-4f8a06d IconTabs Block Block-orange--glass Block--redesign elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="4f8a06d" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-7ef37451" data-id="7ef37451" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-1717ba7f elementor-icon-list--layout-inline IconTabs__tabs elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list" data-id="1717ba7f" data-element_type="widget" data-widget_type="icon-list.default"> <div class="elementor-widget-container"> <ul class="elementor-icon-list-items elementor-inline-items"> <li class="elementor-icon-list-item elementor-inline-item"> <a href="#hitrej%C5%A1ePovezave" title="Večkanalna programska oprema klicnega centra LiveAgent omogoča agentom zagotavljanje prilagojenih storitev za vaše stranke. Preizkusite novo izkušnjo podpore strankam zdaj." hreflang="sl-SI"> <span class="elementor-icon-list-text">Hitrejše povezave</span> </a> </li> <li class="elementor-icon-list-item elementor-inline-item"> <a href="#obse%C5%BEeDoseg" title="Večkanalna programska oprema klicnega centra LiveAgent omogoča agentom zagotavljanje prilagojenih storitev za vaše stranke. Preizkusite novo izkušnjo podpore strankam zdaj." hreflang="sl-SI"> <span class="elementor-icon-list-text">Obsežen doseg</span> </a> </li> <li class="elementor-icon-list-item elementor-inline-item"> <a href="#izbolj%C5%A1anastoritev" title="Večkanalna programska oprema klicnega centra LiveAgent omogoča agentom zagotavljanje prilagojenih storitev za vaše stranke. Preizkusite novo izkušnjo podpore strankam zdaj." hreflang="sl-SI"> <span class="elementor-icon-list-text">Izboljšana kakovost storitev</span> </a> </li> </ul> </div> </div> </div> </div> <div class="elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-6849ca8a IconTabs__content" data-id="6849ca8a" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <section class="elementor-section elementor-inner-section elementor-element elementor-element-3791a2a4 wrapper__wide wrapper IconTabs__block elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="3791a2a4" data-element_type="section" id="fasterConnections"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-1fbea30c" data-id="1fbea30c" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-19eff938 tag elementor-widget elementor-widget-text-editor" data-id="19eff938" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p>Hitre rešitve</p> </div> </div> <div class="elementor-element elementor-element-53687108 elementor-widget elementor-widget-heading" data-id="53687108" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h2 id="h-poveite-se-s-strankami-hitreje">Povežite se s strankami hitreje</h2> </div> </div> <div class="elementor-element elementor-element-31e34a7d elementor-widget elementor-widget-text-editor" data-id="31e34a7d" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p>Klicni center LiveAgent je enostaven za nastavitev in uporabo. Zahvaljujoč popolni integraciji z našim sistemom za izdajo vozovnic lahko hitreje opravljate klice in sprejemate klice. Kratek povprečni čas dosega vam lahko pomaga pri reševanju težav veliko hitreje.</p> </div> </div> <div class="elementor-element elementor-element-22bf165 checklist elementor-widget elementor-widget-text-editor" data-id="22bf165" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <ul> <li>Zagotovite hitrejšo podporo z manj čakanja in ustvarite zadovoljnejše stranke.</li> <li>Rešite težave strank hitro in na osebni ravni</li> </ul> </div> </div> <div class="elementor-element elementor-element-55cb12d9 learn-more elementor-widget elementor-widget-text-editor" data-id="55cb12d9" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p><a href="https://www.liveagent.si/raziskave/" class=" icn-after-arrow-right" urlslab_href_old="/research" title="Discover comprehensive insights and tools for enhancing customer support with LiveAgent. Explore call center performance metrics, multi-channel help desk solutions, and numerous integrations to elevate your service to new heights. Visit our page for detailed research and resources tailored to improve your customer service experience." hreflang="sl-SI" onover-preload="1">Poiščite več statističnih podatkov<svg class="icon icon-arrow-right"><use xlink:href="https://www.liveagent.si/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#arrow-right"></use></svg></a></p> </div> </div> </div> </div> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-22b3b6b8 IconTabs__block--chart" data-id="22b3b6b8" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-76f0e964 elementor-widget elementor-widget-image" data-id="76f0e964" data-element_type="widget" data-widget_type="image.default"> <div class="elementor-widget-container"> <img decoding="async" width="484" height="261" class="attachment-full size-full wp-image-632112" alt="Chart" data-src="https://www.liveagent.si/wp/urlslab-download/58a63ba024c3439ea39aaad76fb457ad/icontabs_chart.svg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="71"> </div> </div> <div class="elementor-element elementor-element-6bfc0350 IconTabs__chartText big elementor-widget elementor-widget-text-editor" data-id="6bfc0350" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p>20s</p> </div> </div> <div class="elementor-element elementor-element-5f4b43fd IconTabs__textBubble elementor-widget elementor-widget-text-editor" data-id="5f4b43fd" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p><strong>Povprečni čas dosega</strong></p> <p>Integrirajte svojo večkanalno programsko opremo za izdajo vstopnic z aplikacijami, ki jih uporabljate vsak dan. Preko vtičnikov imamo na voljo več kot 150 integracij.</p> </div> </div> </div> </div> </div> </section> <section class="elementor-section elementor-inner-section elementor-element elementor-element-68e7549d wrapper__wide wrapper IconTabs__block elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="68e7549d" data-element_type="section" id="extensiveReach"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-4353a6b" data-id="4353a6b" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-79484250 tag elementor-widget elementor-widget-text-editor" data-id="79484250" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p>Boljši doseg</p> </div> </div> <div class="elementor-element elementor-element-9c5ec7d elementor-widget elementor-widget-heading" data-id="9c5ec7d" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h2 id="h-razirite-svoj-doseg-in-izboljajte-svojo-podporo">Razširite svoj doseg in izboljšajte svojo podporo</h2> </div> </div> <div class="elementor-element elementor-element-3274745f elementor-widget elementor-widget-text-editor" data-id="3274745f" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p>Klici so še vedno eden najbolj priljubljenih načinov za dosego služb za pomoč uporabnikom, zaradi česar so klici eden najhitrejših načinov za zadovoljitev vaših strank. Pridobite enega izmed najbolj priljubljenih komunikacijskih kanalov s strankami in dosežete več strank. </p> </div> </div> <div class="elementor-element elementor-element-60f68f23 checklist elementor-widget elementor-widget-text-editor" data-id="60f68f23" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <ul> <li>Pridobite priljubljen kanal za komuniciranje s strankami za svojo službo za pomoč uporabnikom</li> <li>Dosezite več strank, rešite več težav in povečajte donosnost naložbe</li> </ul> </div> </div> <div class="elementor-element elementor-element-278717ae learn-more elementor-widget elementor-widget-text-editor" data-id="278717ae" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p><a href="https://www.liveagent.si/raziskave/" class=" icn-after-arrow-right" urlslab_href_old="/research" title="Discover comprehensive insights and tools for enhancing customer support with LiveAgent. Explore call center performance metrics, multi-channel help desk solutions, and numerous integrations to elevate your service to new heights. Visit our page for detailed research and resources tailored to improve your customer service experience." hreflang="sl-SI" onover-preload="1">Poiščite več statističnih podatkov<svg class="icon icon-arrow-right"><use xlink:href="https://www.liveagent.si/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#arrow-right"></use></svg></a></p> </div> </div> </div> </div> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-7a9b058 IconTabs__block--chart" data-id="7a9b058" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-1d626ba7 elementor-widget elementor-widget-image" data-id="1d626ba7" data-element_type="widget" data-widget_type="image.default"> <div class="elementor-widget-container"> <img decoding="async" width="484" height="261" class="attachment-full size-full wp-image-632112" alt="Chart" data-src="https://www.liveagent.si/wp/urlslab-download/58a63ba024c3439ea39aaad76fb457ad/icontabs_chart.svg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="72"> </div> </div> <div class="elementor-element elementor-element-376eb29b IconTabs__chartText big elementor-widget elementor-widget-text-editor" data-id="376eb29b" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p>50 %</p> </div> </div> <div class="elementor-element elementor-element-4660ddf3 IconTabs__textBubble elementor-widget elementor-widget-text-editor" data-id="4660ddf3" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p><strong>od vseh strank kliče</strong></p> <p>Polovica vaše baze strank morda čaka na možnost, da vas pokliče, namesto da bi pošiljala e-pošto. Že nekaj telefonskih linij lahko izboljša zadovoljstvo strank.</p> </div> </div> </div> </div> </div> </section> <section class="elementor-section elementor-inner-section elementor-element elementor-element-4028b823 IconTabs__block active wrapper__wide wrapper elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="4028b823" data-element_type="section" id="improvedService"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-5c387328" data-id="5c387328" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-43b1b09e tag elementor-widget elementor-widget-text-editor" data-id="43b1b09e" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p>Kakovostna storitev</p> </div> </div> <div class="elementor-element elementor-element-90bf639 elementor-widget elementor-widget-heading" data-id="90bf639" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h2 id="h-zagotovite-kakovostno-storitev-za-stranke">Zagotovite kakovostno storitev za stranke</h2> </div> </div> <div class="elementor-element elementor-element-4572cfc1 elementor-widget elementor-widget-text-editor" data-id="4572cfc1" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p>Reševanje težav na osebni ravni z resničnim pogovorom in razumevanjem. Klici vam lahko pomagajo pri obravnavanju strank na drugačni ravni, hkrati pa vam omogočajo, da se izognete dolgotrajnim pogovorom prek e-pošte. Uporabite lahko tudi video klice. </p> </div> </div> <div class="elementor-element elementor-element-28cdf5da checklist elementor-widget elementor-widget-text-editor" data-id="28cdf5da" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <ul> <li>Časovno intenzivne težave rešite osebno po telefonu </li> <li>Dodajte videoklice in klicite s strankami iz oči v oči</li> </ul> </div> </div> <div class="elementor-element elementor-element-4ce876a2 learn-more elementor-widget elementor-widget-text-editor" data-id="4ce876a2" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p><a href="https://www.liveagent.si/raziskave/" class=" icn-after-arrow-right" urlslab_href_old="/research" title="Discover comprehensive insights and tools for enhancing customer support with LiveAgent. Explore call center performance metrics, multi-channel help desk solutions, and numerous integrations to elevate your service to new heights. Visit our page for detailed research and resources tailored to improve your customer service experience." hreflang="sl-SI" onover-preload="1">Poiščite več statističnih podatkov<svg class="icon icon-arrow-right"><use xlink:href="https://www.liveagent.si/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#arrow-right"></use></svg></a></p> </div> </div> </div> </div> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-5b16c23b IconTabs__block--chart" data-id="5b16c23b" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-45b2533 elementor-widget elementor-widget-image" data-id="45b2533" data-element_type="widget" data-widget_type="image.default"> <div class="elementor-widget-container"> <img decoding="async" width="484" height="261" class="attachment-full size-full wp-image-632112" alt="Chart" data-src="https://www.liveagent.si/wp/urlslab-download/58a63ba024c3439ea39aaad76fb457ad/icontabs_chart.svg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="73"> </div> </div> <div class="elementor-element elementor-element-269b507a IconTabs__chartText big elementor-widget elementor-widget-text-editor" data-id="269b507a" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p>70 %</p> </div> </div> <div class="elementor-element elementor-element-386f1b1b IconTabs__textBubble elementor-widget elementor-widget-text-editor" data-id="386f1b1b" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p><strong>Povprečna stopnja ločljivosti</strong></p> <p>Raziskave kažejo, da so klici eden najbolj zanesljivih kanalov za reševanje težav. Nadgradite svoj nabor orodij za časovno občutljive težave ali klice s pomembnimi strankami.</p> </div> </div> </div> </div> </div> </section> </div> </div> </div> </section> <section class="elementor-section elementor-top-section elementor-element elementor-element-2720f97 elementor-section-full_width Block Block--redesign Block--redesign__basic elementor-section-height-default elementor-section-height-default" data-id="2720f97" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-266271d wrapper" data-id="266271d" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-9b79d53 elementor-widget elementor-widget-heading" data-id="9b79d53" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h2 id="h-prihranite-ve-s-programsko-opremo-klicnega-centra"><span class="highlight-gradient">Prihranite več</span> s programsko opremo klicnega centra</h2> </div> </div> <div class="elementor-element elementor-element-1e48e34 subtitleTitle elementor-widget elementor-widget-text-editor" data-id="1e48e34" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p>Pridobite programsko opremo za klicni center v oblaku, ki vam prinaša največjo vrednost. Primerjajte funkcije in cene za uporabnika na mesec z kalkulatorjem cene.</p> </div> </div> </div> </div> </div> </section> <section class="elementor-section elementor-top-section elementor-element elementor-element-b81651f elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="b81651f" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-f17337d" data-id="f17337d" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-771f887 elementor-widget elementor-widget-shortcode" data-id="771f887" data-element_type="widget" data-widget_type="shortcode.default"> <div class="elementor-widget-container"> <div class="elementor-shortcode"> <div data-widget> <link data-href="https://www.liveagent.si/app/themes/liveagent/apps/web-calc-featured/build/static/css/main.css?241122104000" rel="stylesheet"> <div id="calcfeaturedWrapper"> <div id="calcfeatured" dir="ltr" class="calcfeatured--main"></div> </div> <script> (() => { sessionStorage.setItem('WebCalcFeatured', '["callcenter"]'); })() </script> <script data-src="https://www.liveagent.si/app/themes/liveagent/apps/web-calc-featured/build/static/js/main.js?241122104000"></script> </div> </div> </div> </div> </div> </div> </div> </section> <section class="elementor-section elementor-top-section elementor-element elementor-element-2c4e7bf5 elementor-section-full_width Block elementor-section-height-default elementor-section-height-default" data-id="2c4e7bf5" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-cbec62b wrapper" data-id="cbec62b" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-3f2b8037 badge elementor-widget elementor-widget-image" data-id="3f2b8037" data-element_type="widget" data-widget_type="image.default"> <div class="elementor-widget-container"> <img decoding="async" title="" alt="Medal" data-src="https://www.liveagent.si/wp/urlslab-download/a51aa51d67135d4bae44029e7b4b481b/Medal.svg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="74"> </div> </div> <div class="elementor-element elementor-element-4e550a56 elementor-widget elementor-widget-heading" data-id="4e550a56" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h2 id="h-zanite-uporabljati-liveagent-zdaj">Začnite uporabljati LiveAgent zdaj!</h2> </div> </div> <div class="elementor-element elementor-element-5d24c0c0 elementor-widget elementor-widget-text-editor" data-id="5d24c0c0" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p>Preizkusite vse, kar vam ponujamo, z brezplačnim 30-dnevnim preizkusom</p> </div> </div> <div class="elementor-element elementor-element-70002b57 startusing elementor-widget elementor-widget-html" data-id="70002b57" data-element_type="widget" data-widget_type="html.default"> <div class="elementor-widget-container"> <div class="flex flex-wrap"> <a href="https://www.liveagent.si/preizkus/" class="Button Button--full" title="Prijavite se za brezplačni 14-dnevni preizkus LiveAgent in izkusite vse funkcionalnosti velikega paketa brez obveznosti. Uporabite svoj poslovni e-poštni naslov za 30-dnevni preizkus. Kreditna kartica ni potrebna!" hreflang="sl-SI" onover-preload="1"> <span>Začnite | 1 mesec brezplačno</span> </a> <a href="https://www.liveagent.si/predstavitev/" class="Button Button--outline" title="Bi radi izvedeli več o LiveAgentu? Zahtevajte brezplačno predstavitev, če želite izvedeti več o LiveAgentu in kako vam lahko pomaga pri uspehu." hreflang="sl-SI" onover-preload="1"> <span>Naročite predstavitev</span> </a> </div> </div> </div> <div class="elementor-element elementor-element-49fbe49e elementor-widget elementor-widget-html" data-id="49fbe49e" data-element_type="widget" data-widget_type="html.default"> <div class="elementor-widget-container"> <ul class="no-cc" style="justify-content: center;"> <li>✓ Brez pristojbine za namestitev </li> <li>✓ Podpora za stranke 24 ur na dan, 7 dni v tednu </li> <li>✓ Kreditna kartica ni potrebna </li> <li>✓ Prekliči kadar koli</li> </ul> </div> </div> </div> </div> </div> </section> <section class="elementor-section elementor-top-section elementor-element elementor-element-39bf86a5 elementor-section-full_width Block image-right elementor-section-height-default elementor-section-height-default" data-id="39bf86a5" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-26ba362a wrapper" data-id="26ba362a" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <section class="elementor-section elementor-inner-section elementor-element elementor-element-1cb991de elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="1cb991de" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-5a96c86c" data-id="5a96c86c" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-e214250 elementor-widget elementor-widget-heading" data-id="e214250" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h2 id="h-ve-kot-60-integracijvoip-ponudnika-z-liveagentom"><span class="highlight-gradient">Več kot 60 </span> <span class="highlight-gradient">integracij</span><br>VoIP ponudnika z LiveAgentom</h2> </div> </div> <div class="elementor-element elementor-element-2c459500 subtitle elementor-widget elementor-widget-text-editor" data-id="2c459500" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p>Integrirajte, avtomatizirajte, inovirajte</p> </div> </div> <div class="elementor-element elementor-element-49f6750a elementor-widget elementor-widget-html" data-id="49f6750a" data-element_type="widget" data-widget_type="html.default"> <div class="elementor-widget-container"> <a href="https://www.liveagent.si/integracije/" class="Button Button--full" urlslab_href_old="/integrations" title="LiveAgent provides a large number of integrations in the form of plugins. Check out all the available integration solutions right now." hreflang="sl-SI" onover-preload="1"><span>Razišči vse integracije</span></a> </div> </div> </div> </div> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-185e002d" data-id="185e002d" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-45e5624c elementor-widget elementor-widget-image" data-id="45e5624c" data-element_type="widget" data-widget_type="image.default"> <div class="elementor-widget-container"> <img decoding="async" width="1024" height="1024" class="attachment-large size-large wp-image-654193" alt="LiveAgent VoIP providers" data-src="https://www.liveagent.si/wp/urlslab-download/1598ed5b4bdcf5d26b1afa7d48a91e95/over_60_voip_providers.svg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="75"> </div> </div> </div> </div> </div> </section> </div> </div> </div> </section> <section class="elementor-section elementor-top-section elementor-element elementor-element-1e9aaa82 elementor-section-full_width Block--redesign Block--redesign__basic Boxes Boxes--shadow Boxes--stars elementor-section-height-default elementor-section-height-default" data-id="1e9aaa82" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-4e6fa237 wrapper" data-id="4e6fa237" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-58b59cf0 elementor-widget elementor-widget-heading" data-id="58b59cf0" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h2 id="h-ostanite-varni-s-programsko-opremo-za-klicni-center-liveagent">Ostanite varni s programsko opremo za klicni center LiveAgent</h2> </div> </div> <div class="elementor-element elementor-element-52a9f2cb elementor-widget elementor-widget-text-editor" data-id="52a9f2cb" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p>Programska oprema za klicni center LiveAgent je skladna z GDPR, šifrirana HTTPS in je uspešno prestala preverjanje API-ja za Google OAuth.</p> </div> </div> <section class="elementor-section elementor-inner-section elementor-element elementor-element-70375606 elementor-section-full_width elementor-section-height-default elementor-section-height-default" data-id="70375606" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-33 elementor-inner-column elementor-element elementor-element-247d65b2" data-id="247d65b2" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-79e8b85a elementor-widget elementor-widget-image" data-id="79e8b85a" data-element_type="widget" data-widget_type="image.default"> <div class="elementor-widget-container"> <img decoding="async" width="150" height="150" class="attachment-thumbnail size-thumbnail wp-image-246962" alt="" data-src="https://www.liveagent.si/wp/urlslab-download/83ca70a48f126a40ee84f28064c19cab/Union-3.svg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="76"> </div> </div> <div class="elementor-element elementor-element-5a24a155 elementor-widget elementor-widget-heading" data-id="5a24a155" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h4 class="elementor-heading-title elementor-size-default" id="h-varnost-izdelka">Varnost izdelka</h4> </div> </div> <div class="elementor-element elementor-element-292545d6 elementor-widget elementor-widget-text-editor" data-id="292545d6" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p><span style="font-weight: 400;">Naša <a href="https://www.liveagent.si/samopostrezna-programska-oprema/" title="Razširite svoje možnosti podpore s pomočjo uporabniške službe in samopostrežne programske opreme LiveAgent. Omogočite strankam, da težave rešujejo same - 24 ur na dan, 7 dni v tednu." hreflang="sl-SI" onover-preload="1">programska oprema</a> voip klicnega centra v oblaku deluje na varni povezavi z uporabo <a href="https://www.liveagent.si/funkcije/https-encryption/" title="Hyper Text Transfer Protocol Secure (HTTPS) je varna različica HTTP, protokola, po katerem se med brskalnikom in spletnim mestom pošiljajo podatki." hreflang="sl-SI" onover-preload="1">Protokol HTTPS</a>. Vsa komunikacija med vašim brskalnikom in kontaktnim centrom v oblaku je šifrirana, vključno z vašimi klepeti v živo, klici klicnega centra in e-pošto.</span></p> </div> </div> </div> </div> <div class="elementor-column elementor-col-33 elementor-inner-column elementor-element elementor-element-267b9aef" data-id="267b9aef" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-5756cf09 elementor-widget elementor-widget-image" data-id="5756cf09" data-element_type="widget" data-widget_type="image.default"> <div class="elementor-widget-container"> <img decoding="async" width="150" height="150" class="attachment-thumbnail size-thumbnail wp-image-234254" alt="" data-src="https://www.liveagent.si/wp/urlslab-download/7a4bce3c2c61b327f97e04cd70eea487/Could.svg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="77"> </div> </div> <div class="elementor-element elementor-element-731243c8 elementor-widget elementor-widget-heading" data-id="731243c8" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h4 class="elementor-heading-title elementor-size-default" id="h-varnost-podatkovnega-centra">Varnost podatkovnega centra</h4> </div> </div> <div class="elementor-element elementor-element-79216a46 elementor-widget elementor-widget-text-editor" data-id="79216a46" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p><span style="font-weight: 400;">Strežniki LiveAgent gostujejo v objektih, skladnih s standardom Tier III+ ali IV ali PCI DSS, SSAE-16 ali ISO 27001. Objekti našega podatkovnega centra so v zavarovanem obodu z večstopenjskimi varnostnimi območji, 24/7 varovanjem, CCTV videonadzorom, večfaktorsko identifikacijo in še več.</span></p> </div> </div> </div> </div> <div class="elementor-column elementor-col-33 elementor-inner-column elementor-element elementor-element-6a1db643" data-id="6a1db643" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-782f0ea2 elementor-widget elementor-widget-image" data-id="782f0ea2" data-element_type="widget" data-widget_type="image.default"> <div class="elementor-widget-container"> <img decoding="async" width="150" height="150" class="attachment-thumbnail size-thumbnail wp-image-246301" alt="Web icon" data-src="https://www.liveagent.si/wp/urlslab-download/dd83af3c8e873ca582c6a01a274eba25/Web-1.svg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="78"> </div> </div> <div class="elementor-element elementor-element-3ceb5cc5 elementor-widget elementor-widget-heading" data-id="3ceb5cc5" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h4 class="elementor-heading-title elementor-size-default" id="h-varnost-omre-ja">Varnost omrežja</h4> </div> </div> <div class="elementor-element elementor-element-4590059b elementor-widget elementor-widget-text-editor" data-id="4590059b" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p><span style="font-weight: 400;">Naše omrežje je zaščiteno z redundantnimi požarnimi zidovi, najboljšo tehnologijo usmerjevalnikov v svojem razredu, varnim prenosom HTTPS prek javnih omrežij in tehnologijami za odkrivanje in/ali preprečevanje vdorov v omrežje (IDS /IPS), ki spremljajo in/ali blokirajo zlonamerni promet in omrežne napade.</span></p> </div> </div> </div> </div> </div> </section> </div> </div> </div> </section> <section class="elementor-section elementor-top-section elementor-element elementor-element-139842f0 elementor-section-full_width Block--redesign Block--redesign__basic Boxes Boxes--shadow elementor-section-height-default elementor-section-height-default" data-id="139842f0" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-5a39ad09 wrapper" data-id="5a39ad09" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-4c9b7e38 elementor-widget elementor-widget-heading" data-id="4c9b7e38" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h2 id="h-zagotovite-podporo-za-vse-pomembne-kanale-strank">Zagotovite podporo za vse pomembne<br> kanale strank</h2> </div> </div> <section class="elementor-section elementor-inner-section elementor-element elementor-element-53f1c37f wrapper elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="53f1c37f" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-30f12370" data-id="30f12370" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-3bf35c3d elementor-widget elementor-widget-image" data-id="3bf35c3d" data-element_type="widget" data-widget_type="image.default"> <div class="elementor-widget-container"> <a href="https://www.liveagent.si/pomoc-uporabnikom-druzbenih-medijev/" title="LiveAgent is a help desk solution that connects multiple channels in one interface. Find out more about LiveAgent and its business/industry benefits." hreflang="sl-SI" onover-preload="1"> <picture><source data-srcset="https://www.liveagent.si/wp/urlslab-download/32f4655c49bac172c36837fee3150926/support_social_media-1-1024x306.png.webp 1024w, https://www.liveagent.si/wp/urlslab-download/d3fa7d33608658023ef2fa00e50dd672/support_social_media-1-300x90.png.webp 300w, https://www.liveagent.si/wp/urlslab-download/37f53000ac080a0f3004e892d896ba6c/support_social_media-1-768x230.png.webp 768w, https://www.liveagent.si/wp/urlslab-download/5431c735e17dc0ac4e064a9dfa4f50b2/support_social_media-1-167x50.png.webp 167w, https://www.liveagent.si/wp/urlslab-download/a0a3b2ce6f856328543545e41af3559b/support_social_media-1-84x25.png.webp 84w, https://www.liveagent.si/wp/urlslab-download/4ea74398a1c90814945619a98f4e68d2/support_social_media-1-960x287.png.webp 960w, https://www.liveagent.si/wp/urlslab-download/95d9f06514506093fda0d440afcfe794/support_social_media-1-700x209.png.webp 700w, https://www.liveagent.si/wp/urlslab-download/b91d30a06dbb56e39694cf316793fd35/support_social_media-1-185x55.png.webp 185w, https://www.liveagent.si/wp/urlslab-download/b2d26b9c383bb2c2e97add739d55524d/support_social_media-1-110x33.png.webp 110w, https://www.liveagent.si/wp/urlslab-download/313c9b0a9660aeb3ccd386ef67594545/support_social_media-1-485x145.png.webp 485w, https://www.liveagent.si/wp/urlslab-download/1fbee96d4588362886d61aa449c0d2ed/support_social_media-1.png.webp 1096w" urlslab-lazy="yes" sizes="(max-width: 1024px) 100vw, 1024px" type="image/webp"></source><source data-srcset="https://www.liveagent.si/wp/urlslab-download/d708a99544a87c5eb50c9614c8fca95e/support_social_media-1-1024x306.png 1024w, https://www.liveagent.si/wp/urlslab-download/4cbbf744032856a7ddfc6c60c1ac83fe/support_social_media-1-300x90.png 300w, https://www.liveagent.si/wp/urlslab-download/ae58b165ada9430c2d839212a1399a57/support_social_media-1-768x230.png 768w, https://www.liveagent.si/wp/urlslab-download/4f54fc6987bf7c75640e1f1f53150f43/support_social_media-1-167x50.png 167w, https://www.liveagent.si/wp/urlslab-download/74a1d19aa0fa88b18d20e38d13417be8/support_social_media-1-84x25.png 84w, https://www.liveagent.si/wp/urlslab-download/4af82cfb75cf8f03d6cd28645cb5f8bc/support_social_media-1-960x287.png 960w, https://www.liveagent.si/wp/urlslab-download/74130600aa3a790c4979c03314268134/support_social_media-1-700x209.png 700w, https://www.liveagent.si/wp/urlslab-download/076ec040ef01fed1c15633d24a5470d4/support_social_media-1-185x55.png 185w, https://www.liveagent.si/wp/urlslab-download/029b6c61171a877c9f14d0ec4f0ab825/support_social_media-1-110x33.png 110w, https://www.liveagent.si/wp/urlslab-download/886c75250e70dff7b3d2f0257689b1c9/support_social_media-1-485x145.png 485w, https://www.liveagent.si/wp/urlslab-download/52b75fd986a0abf4fc87a8ea6bd41633/support_social_media-1.png 1096w" urlslab-lazy="yes" sizes="(max-width: 1024px) 100vw, 1024px"></source><source data-srcset="https://www.liveagent.si/wp/urlslab-download/32f4655c49bac172c36837fee3150926/support_social_media-1-1024x306.png.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" width="1024" height="306" class="attachment-large size-large wp-image-654287" alt="LiveAgent social media support" data-src="https://www.liveagent.si/wp/urlslab-download/d708a99544a87c5eb50c9614c8fca95e/support_social_media-1-1024x306.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="79"></picture> </a> </div> </div> <div class="elementor-element elementor-element-1a60020f elementor-widget elementor-widget-heading" data-id="1a60020f" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h3 id="h-drubeni-mediji"><a href="https://www.liveagent.si/pomoc-uporabnikom-druzbenih-medijev/" title="LiveAgent is a help desk solution that connects multiple channels in one interface. Find out more about LiveAgent and its business/industry benefits." hreflang="sl-SI" onover-preload="1">Družbeni mediji</a></h3> </div> </div> <div class="elementor-element elementor-element-55bd55eb elementor-widget elementor-widget-text-editor" data-id="55bd55eb" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p>Naše pripravljene integracije vam lahko pomagajo pri pridobivanju družbenih omrežij in zagotavljajo prilagojeno uporabniško izkušnjo na pomembnih družbenih kanalih. Naš sistem za izdajo vstopnic podpira brezhibno integracijo z vašim Facebookom, Instagramom in Twitterjem. Z našo integracijo Viberja lahko celo urejate besedilno komunikacijo.</p> </div> </div> <div class="elementor-element elementor-element-77302c59 learn-more elementor-widget elementor-widget-text-editor" data-id="77302c59" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p><a href="https://www.liveagent.si/pomoc-uporabnikom-druzbenih-medijev/" class=" icn-after-arrow-right" title="LiveAgent is a help desk solution that connects multiple channels in one interface. Find out more about LiveAgent and its business/industry benefits." hreflang="sl-SI" onover-preload="1">Več o tem<svg class="icon icon-arrow-right"><use xlink:href="https://www.liveagent.si/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#arrow-right"></use></svg></a></p> </div> </div> </div> </div> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-2e33cbd0" data-id="2e33cbd0" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-2b05e2cb wide elementor-widget elementor-widget-image" data-id="2b05e2cb" data-element_type="widget" data-widget_type="image.default"> <div class="elementor-widget-container"> <a href="https://www.liveagent.si/programska-oprema-za-klepet-v-zivo/" title="Raziščite izbor najboljše programske opreme za klepet v živo na trgu. Izberite idealno programsko opremo za klepet v živo za vaše spletno mesto in dvignite svoje storitve za stranke na luno." hreflang="sl-SI" onover-preload="1"> <picture><source data-srcset="https://www.liveagent.si/wp/urlslab-download/b13abba6efe6631df7ddae7b4bcd5131/support_live_chat-1-1024x305.png.webp 1024w, https://www.liveagent.si/wp/urlslab-download/b475579f620365231d3a4dc80eade3d7/support_live_chat-1-300x89.png.webp 300w, https://www.liveagent.si/wp/urlslab-download/5c5a8579671bf235b8f8fae75d787360/support_live_chat-1-768x228.png.webp 768w, https://www.liveagent.si/wp/urlslab-download/15a819532af25314f7354d95bfadcff7/support_live_chat-1-168x50.png.webp 168w, https://www.liveagent.si/wp/urlslab-download/e98e4051a94d206fc0a305b74ace5775/support_live_chat-1-84x25.png.webp 84w, https://www.liveagent.si/wp/urlslab-download/f8fc00a13b14cadb22a1c004ff98c732/support_live_chat-1-960x286.png.webp 960w, https://www.liveagent.si/wp/urlslab-download/0f6bc3047150150b391109406464b4a5/support_live_chat-1-700x208.png.webp 700w, https://www.liveagent.si/wp/urlslab-download/33f54bc82eb8b032533eb0282e210f95/support_live_chat-1-185x55.png.webp 185w, https://www.liveagent.si/wp/urlslab-download/52ab599d7240439da9baa9fee6d1659e/support_live_chat-1-110x33.png.webp 110w, https://www.liveagent.si/wp/urlslab-download/b59130e79b600bfa978e9f5207f48945/support_live_chat-1-485x144.png.webp 485w, https://www.liveagent.si/wp/urlslab-download/a092bf427e08d90901f1afe482e0bc33/support_live_chat-1.png.webp 1096w" urlslab-lazy="yes" sizes="(max-width: 1024px) 100vw, 1024px" type="image/webp"></source><source data-srcset="https://www.liveagent.si/wp/urlslab-download/ba63cc8b8c2f5857bd3df12bcda55cb6/support_live_chat-1-1024x305.png 1024w, https://www.liveagent.si/wp/urlslab-download/d18509ea4c45c599dc3d938403561c84/support_live_chat-1-300x89.png 300w, https://www.liveagent.si/wp/urlslab-download/ca1094ca544cbb7837984a8da781f743/support_live_chat-1-768x228.png 768w, https://www.liveagent.si/wp/urlslab-download/e0057fb243c6f200d3b339874796b2c3/support_live_chat-1-168x50.png 168w, https://www.liveagent.si/wp/urlslab-download/eeff82be3f60db904825769cbd74f958/support_live_chat-1-84x25.png 84w, https://www.liveagent.si/wp/urlslab-download/c5ab68fa5304c4a26ea3111c12c28df0/support_live_chat-1-960x286.png 960w, https://www.liveagent.si/wp/urlslab-download/7fe48a27279ca03c00c4e5b0033c2459/support_live_chat-1-700x208.png 700w, https://www.liveagent.si/wp/urlslab-download/6a5dd988b44013c85e3231c5e332460b/support_live_chat-1-185x55.png 185w, https://www.liveagent.si/wp/urlslab-download/296d5e7101aefafe31e370eff1390ff3/support_live_chat-1-110x33.png 110w, https://www.liveagent.si/wp/urlslab-download/663da5455901c627f3d3123e4f6b07ec/support_live_chat-1-485x144.png 485w, https://www.liveagent.si/wp/urlslab-download/10c3b4d2c0cc35f8a30f9b8c4cb4d54b/support_live_chat-1.png 1096w" urlslab-lazy="yes" sizes="(max-width: 1024px) 100vw, 1024px"></source><source data-srcset="https://www.liveagent.si/wp/urlslab-download/b13abba6efe6631df7ddae7b4bcd5131/support_live_chat-1-1024x305.png.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" width="1024" height="305" class="attachment-large size-large wp-image-654258" alt="LiveAgent's live chat in real time" data-src="https://www.liveagent.si/wp/urlslab-download/ba63cc8b8c2f5857bd3df12bcda55cb6/support_live_chat-1-1024x305.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="80"></picture> </a> </div> </div> <div class="elementor-element elementor-element-71622ee3 elementor-widget elementor-widget-heading" data-id="71622ee3" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h3 id="h-klepet-v-ivo"><a href="https://www.liveagent.si/programska-oprema-za-klepet-v-zivo/" title="Raziščite izbor najboljše programske opreme za klepet v živo na trgu. Izberite idealno programsko opremo za klepet v živo za vaše spletno mesto in dvignite svoje storitve za stranke na luno." hreflang="sl-SI" onover-preload="1">Klepet v živo</a></h3> </div> </div> <div class="elementor-element elementor-element-47c9b78c elementor-widget elementor-widget-text-editor" data-id="47c9b78c" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p>Zagotovite izjemno izkušnjo strankam z našim klepetom v živo. Je eden najhitrejših pripomočkov za klepet v realnem času, ki so na voljo, in ga je mogoče enostavno integrirati v vaša spletna mesta. Gradite smiselne odnose s strankami in pretvorite spletne obiskovalce v stranke. Naš klepet vam lahko pomaga skrajšati čas obravnave in postati dragoceno orodje v katerem koli delovnem prostoru agenta.</p> </div> </div> <div class="elementor-element elementor-element-70a6c7c4 learn-more elementor-widget elementor-widget-text-editor" data-id="70a6c7c4" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p><a href="https://www.liveagent.si/programska-oprema-za-klepet-v-zivo/" class=" icn-after-arrow-right" title="Raziščite izbor najboljše programske opreme za klepet v živo na trgu. Izberite idealno programsko opremo za klepet v živo za vaše spletno mesto in dvignite svoje storitve za stranke na luno." hreflang="sl-SI" onover-preload="1">Več o tem<svg class="icon icon-arrow-right"><use xlink:href="https://www.liveagent.si/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#arrow-right"></use></svg></a></p> </div> </div> </div> </div> </div> </section> <section class="elementor-section elementor-inner-section elementor-element elementor-element-51bed25 elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="51bed25" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-6360f1b1" data-id="6360f1b1" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-62089e04 wide elementor-widget elementor-widget-image" data-id="62089e04" data-element_type="widget" data-widget_type="image.default"> <div class="elementor-widget-container"> <a href="https://www.liveagent.si/programska-oprema-vstopnicnega-sistema/" title="Raziščite izbor programske opreme vstopničnega sistema, ki se na trgu najbolj uporablja. Izberite idealno orodje vstopničnega sistema in dvignite svojo storitev za stranke na luno." hreflang="sl-SI" onover-preload="1"> <picture><source data-srcset="https://www.liveagent.si/wp/urlslab-download/ec01e6b52e7aa9ee07ea019e0e0def51/support_knowledge_base-1-1024x306.png.webp 1024w, https://www.liveagent.si/wp/urlslab-download/5d62db61b2e4e03734cea401d2b883dd/support_knowledge_base-1-300x90.png.webp 300w, https://www.liveagent.si/wp/urlslab-download/d3bd47ae6ab56b68af18bf7c91f42463/support_knowledge_base-1-768x230.png.webp 768w, https://www.liveagent.si/wp/urlslab-download/14886f7758d02542e77563f0feb2f597/support_knowledge_base-1-167x50.png.webp 167w, https://www.liveagent.si/wp/urlslab-download/862f2d55601dd6be32caeb74bc742409/support_knowledge_base-1-84x25.png.webp 84w, https://www.liveagent.si/wp/urlslab-download/7822e6e56d4506f0c897823521b8d403/support_knowledge_base-1-960x287.png.webp 960w, https://www.liveagent.si/wp/urlslab-download/61172a7237ef8dc1939cab77df0300af/support_knowledge_base-1-700x209.png.webp 700w, https://www.liveagent.si/wp/urlslab-download/3cb4dac8056437c63a31308b5599794d/support_knowledge_base-1-185x55.png.webp 185w, https://www.liveagent.si/wp/urlslab-download/7619492f9dc8aadc178a3d61ce6c9c0f/support_knowledge_base-1-110x33.png.webp 110w, https://www.liveagent.si/wp/urlslab-download/0eb64f8e69dfbd50de8d47d95429c9ba/support_knowledge_base-1-485x145.png.webp 485w, https://www.liveagent.si/wp/urlslab-download/7b4146569be607d6ccabdc3b503728fb/support_knowledge_base-1.png.webp 1096w" urlslab-lazy="yes" sizes="(max-width: 1024px) 100vw, 1024px" type="image/webp"></source><source data-srcset="https://www.liveagent.si/wp/urlslab-download/c69e8784a687ea2d572e3704d655ae3c/support_knowledge_base-1-1024x306.png 1024w, https://www.liveagent.si/wp/urlslab-download/c26f9ccf2b899c1c3746ff9efe9141d5/support_knowledge_base-1-300x90.png 300w, https://www.liveagent.si/wp/urlslab-download/abebd0de95e365aa89097ad09e33099c/support_knowledge_base-1-768x230.png 768w, https://www.liveagent.si/wp/urlslab-download/b2868ed576617848a7aa9cff5fbd5719/support_knowledge_base-1-167x50.png 167w, https://www.liveagent.si/wp/urlslab-download/1465539ad3b8267004e73237723f42e0/support_knowledge_base-1-84x25.png 84w, https://www.liveagent.si/wp/urlslab-download/832c6b5152ff7e19c8c9368a541e8568/support_knowledge_base-1-960x287.png 960w, https://www.liveagent.si/wp/urlslab-download/a90eb58ded59cb4e46c2032d7db8cad1/support_knowledge_base-1-700x209.png 700w, https://www.liveagent.si/wp/urlslab-download/02c7fdf59b5852dba09765a37614b294/support_knowledge_base-1-185x55.png 185w, https://www.liveagent.si/wp/urlslab-download/cd204eae677373623a479aae76311242/support_knowledge_base-1-110x33.png 110w, https://www.liveagent.si/wp/urlslab-download/d7e7fa5fcbfcc40147b800719b090a63/support_knowledge_base-1-485x145.png 485w, https://www.liveagent.si/wp/urlslab-download/fdc7507f29ceb1301203bee5d96361f9/support_knowledge_base-1.png 1096w" urlslab-lazy="yes" sizes="(max-width: 1024px) 100vw, 1024px"></source><source data-srcset="https://www.liveagent.si/wp/urlslab-download/ec01e6b52e7aa9ee07ea019e0e0def51/support_knowledge_base-1-1024x306.png.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" width="1024" height="306" class="attachment-large size-large wp-image-654229" alt="" data-src="https://www.liveagent.si/wp/urlslab-download/c69e8784a687ea2d572e3704d655ae3c/support_knowledge_base-1-1024x306.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="81"></picture> </a> </div> </div> <div class="elementor-element elementor-element-4c60a680 elementor-widget elementor-widget-heading" data-id="4c60a680" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h3 id="h-baza-znanja"><a href="https://www.liveagent.si/liveagent-programska-oprema-baze-znanja/" urlslab_href_old="https://www.liveagent.si/programska-oprema-baze-znanja/" title="LiveAgent is a help desk solution that connects multiple channels in one interface. Find out more about LiveAgent and its business/industry benefits." hreflang="sl-SI" onover-preload="1">Baza znanja</a></h3> </div> </div> <div class="elementor-element elementor-element-7e60295e elementor-widget elementor-widget-text-editor" data-id="7e60295e" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p>Obogatite prostor svojega kontaktnega centra s obsežno bazo znanja. Preprosto ustvarite uporabne članke, razdelke z informacijami in vodnike DIY za stranke, ki raje iščejo rešitve same. Zagotovite odgovore na pogosta vprašanja s pogostimi vprašanji ali ustvarite forume, kjer se lahko ljudje povežejo z zastopniki ali drugimi strankami za podporo.</p> </div> </div> <div class="elementor-element elementor-element-31620ecf learn-more elementor-widget elementor-widget-text-editor" data-id="31620ecf" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p><a href="https://www.liveagent.si/liveagent-programska-oprema-baze-znanja/" class=" icn-after-arrow-right" urlslab_href_old="https://www.liveagent.si/programska-oprema-baze-znanja/" title="LiveAgent is a help desk solution that connects multiple channels in one interface. Find out more about LiveAgent and its business/industry benefits." hreflang="sl-SI" onover-preload="1">Več o tem<svg class="icon icon-arrow-right"><use xlink:href="https://www.liveagent.si/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#arrow-right"></use></svg></a></p> </div> </div> </div> </div> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-727d923a" data-id="727d923a" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-17684ee elementor-widget elementor-widget-image" data-id="17684ee" data-element_type="widget" data-widget_type="image.default"> <div class="elementor-widget-container"> <a href="https://www.liveagent.si/liveagent-programska-oprema-baze-znanja/" urlslab_href_old="https://www.liveagent.si/programska-oprema-baze-znanja/" title="LiveAgent is a help desk solution that connects multiple channels in one interface. Find out more about LiveAgent and its business/industry benefits." hreflang="sl-SI" onover-preload="1"> <picture><source data-srcset="https://www.liveagent.si/wp/urlslab-download/0efd52c54a55b882ed55505982f0b410/support_ticketing-1-1024x306.png.webp 1024w, https://www.liveagent.si/wp/urlslab-download/e352b31e55912de5737c39eab13fb9eb/support_ticketing-1-300x90.png.webp 300w, https://www.liveagent.si/wp/urlslab-download/0aacc14968eb15965f13fc0173839070/support_ticketing-1-768x230.png.webp 768w, https://www.liveagent.si/wp/urlslab-download/2e1da5bca5150711fde3a5fd6fee57c0/support_ticketing-1-167x50.png.webp 167w, https://www.liveagent.si/wp/urlslab-download/c16bfaa177c90986b0c4eb35a0ebbf7a/support_ticketing-1-84x25.png.webp 84w, https://www.liveagent.si/wp/urlslab-download/f0c2293772ddf4994e6a09572758cdf5/support_ticketing-1-960x287.png.webp 960w, https://www.liveagent.si/wp/urlslab-download/a26272717ef1f2ceb235c84376f20d96/support_ticketing-1-700x209.png.webp 700w, https://www.liveagent.si/wp/urlslab-download/6c317e3582bbdc9fbfc693c03aa05b4d/support_ticketing-1-185x55.png.webp 185w, https://www.liveagent.si/wp/urlslab-download/b8314f24b1ea1dc4b2c8a3db5e695924/support_ticketing-1-110x33.png.webp 110w, https://www.liveagent.si/wp/urlslab-download/043ec32130964269992fe5147b3ae1e7/support_ticketing-1-485x145.png.webp 485w, https://www.liveagent.si/wp/urlslab-download/9494fe49049ae422ed9f096e8ad8ecb1/support_ticketing-1.png.webp 1096w" urlslab-lazy="yes" sizes="(max-width: 1024px) 100vw, 1024px" type="image/webp"></source><source data-srcset="https://www.liveagent.si/wp/urlslab-download/11aaf61d5f6a30f807de107811d116ef/support_ticketing-1-1024x306.png 1024w, https://www.liveagent.si/wp/urlslab-download/e62611d6af719fc7e75e1abab4834033/support_ticketing-1-300x90.png 300w, https://www.liveagent.si/wp/urlslab-download/bcf45565de0020f7d9c895108a17d383/support_ticketing-1-768x230.png 768w, https://www.liveagent.si/wp/urlslab-download/d28683f3c539eae2aaa1df762f2b57e3/support_ticketing-1-167x50.png 167w, https://www.liveagent.si/wp/urlslab-download/1488128b9385648e9e8587e5d54bed40/support_ticketing-1-84x25.png 84w, https://www.liveagent.si/wp/urlslab-download/d816af90fe288706ae37c94c9a76f066/support_ticketing-1-960x287.png 960w, https://www.liveagent.si/wp/urlslab-download/be8c281e1a4668ac0e4b34573bb83e2b/support_ticketing-1-700x209.png 700w, https://www.liveagent.si/wp/urlslab-download/6ec91f780516746f99e570e187ec1ebe/support_ticketing-1-185x55.png 185w, https://www.liveagent.si/wp/urlslab-download/1ce385c0910934ce6878db620299aba1/support_ticketing-1-110x33.png 110w, https://www.liveagent.si/wp/urlslab-download/30ff4637948830b8cd0ac650debfa292/support_ticketing-1-485x145.png 485w, https://www.liveagent.si/wp/urlslab-download/c27904834a8bc7a451be9a2cbfef43f0/support_ticketing-1.png 1096w" urlslab-lazy="yes" sizes="(max-width: 1024px) 100vw, 1024px"></source><source data-srcset="https://www.liveagent.si/wp/urlslab-download/0efd52c54a55b882ed55505982f0b410/support_ticketing-1-1024x306.png.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" width="1024" height="306" class="attachment-large size-large wp-image-654316" alt="" data-src="https://www.liveagent.si/wp/urlslab-download/11aaf61d5f6a30f807de107811d116ef/support_ticketing-1-1024x306.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="82"></picture> </a> </div> </div> <div class="elementor-element elementor-element-448da256 elementor-widget elementor-widget-heading" data-id="448da256" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h3 id="h-vstopnini-sistem"><a href="https://www.liveagent.si/programska-oprema-vstopnicnega-sistema/" title="Raziščite izbor programske opreme vstopničnega sistema, ki se na trgu najbolj uporablja. Izberite idealno orodje vstopničnega sistema in dvignite svojo storitev za stranke na luno." hreflang="sl-SI" onover-preload="1">Vstopnični sistem</a></h3> </div> </div> <div class="elementor-element elementor-element-127840ba elementor-widget elementor-widget-text-editor" data-id="127840ba" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p>Z najsodobnejšim vstopničnim sistemomz lahkoto upravljajte storitve za stranke. Vsi digitalni kanali so povezani, tako da lahko preprosto vidite vse pogovore strank na enem mestu. Uporabite oznake za organiziranje vstopnic, pustite zapiske sebi ali drugim agentom in ustvarite oddelke, ki so odgovorni za določene poizvedbe.</p> </div> </div> <div class="elementor-element elementor-element-2e148851 learn-more elementor-widget elementor-widget-text-editor" data-id="2e148851" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p><a href="https://www.liveagent.si/programska-oprema-vstopnicnega-sistema/" class=" icn-after-arrow-right" title="Raziščite izbor programske opreme vstopničnega sistema, ki se na trgu najbolj uporablja. Izberite idealno orodje vstopničnega sistema in dvignite svojo storitev za stranke na luno." hreflang="sl-SI" onover-preload="1">Več o tem<svg class="icon icon-arrow-right"><use xlink:href="https://www.liveagent.si/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#arrow-right"></use></svg></a></p> </div> </div> </div> </div> </div> </section> <section class="elementor-section elementor-inner-section elementor-element elementor-element-1598ce48 elementor-section-full_width elementor-section-height-default elementor-section-height-default" data-id="1598ce48" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> </div> </section> <section class="elementor-section elementor-inner-section elementor-element elementor-element-1e365b28 elementor-section-full_width elementor-section-height-default elementor-section-height-default" data-id="1e365b28" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> </div> </section> </div> </div> </div> </section> <section class="elementor-section elementor-top-section elementor-element elementor-element-16a7044e Block Block--redesign Block--redesign__testimonials Block--background elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="16a7044e" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-1206d1ad wrapper" data-id="1206d1ad" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <section class="elementor-section elementor-inner-section elementor-element elementor-element-2d4c349 elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="2d4c349" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-3b157f3f" data-id="3b157f3f" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-458cdd1a tag elementor-widget elementor-widget-text-editor" data-id="458cdd1a" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p>Pričevanja</p> </div> </div> <div class="elementor-element elementor-element-1e74505d elementor-widget elementor-widget-heading" data-id="1e74505d" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h2 id="h-pridobite-liveagent-in-se-pridruite-7000-zadovoljnim-strankam">Pridobite LiveAgent in se pridružite 7000 zadovoljnim strankam</h2> </div> </div> <div class="elementor-element elementor-element-433bf723 elementor-widget elementor-widget-html" data-id="433bf723" data-element_type="widget" data-widget_type="html.default"> <div class="elementor-widget-container"> <a href="https://www.liveagent.si/preizkus/" class="Button Button--full" title="Prijavite se za brezplačni 14-dnevni preizkus LiveAgent in izkusite vse funkcionalnosti velikega paketa brez obveznosti. Uporabite svoj poslovni e-poštni naslov za 30-dnevni preizkus. Kreditna kartica ni potrebna!" hreflang="sl-SI" onover-preload="1"><span>Prijavite se BREZPLAČNO</span></a> </div> </div> </div> </div> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-1a07bb74" data-id="1a07bb74" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-6e56774c elementor-widget elementor-widget-shortcode" data-id="6e56774c" data-element_type="widget" data-widget_type="shortcode.default"> <div class="elementor-widget-container"> <div class="elementor-shortcode"> <div class="SliderTestimonials__slider--horizontal"> <section class="slider splide"> <div class="splide__track"> <ul class="splide__list"> <li class="splide__slide"> <div class="slide__inn"> <div class="SliderTestimonials__slider__header__photo"> <picture><source data-srcset="https://www.liveagent.si/wp/urlslab-download/55678c880e219df04692dcdf38e7a2df/Roman-Bosch-110x110.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.liveagent.si/wp/urlslab-download/2b2a0c6f26df68f8d70c01b0d3885eac/Roman-Bosch-110x110.jpg" alt="Roman Bosch" data-src="https://www.liveagent.si/wp/urlslab-download/2b2a0c6f26df68f8d70c01b0d3885eac/Roman-Bosch-110x110.jpg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="83"></picture> </div> <div class="SliderTestimonials__slider__content"> V zadovoljstvo je imeti odličen portal, ki izboljšuje našo podporo strankam. <div class="SliderTestimonials__slider__content__bottom"> <strong class="SliderTestimonials__slider__name">Roman Bosch</strong> <span class="SliderTestimonials__slider__position"><span class="comma">, </span>Partly</span> <div class="SliderTestimonials__slider__logo"> <picture><source data-srcset="https://www.liveagent.si/wp/urlslab-download/5266401eda889df5864bcfdef7121300/partly-logo-black-185x57.png.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.liveagent.si/wp/urlslab-download/4d0441f1a1d7e9d4fd7163d10e03c7c8/partly-logo-black-185x57.png" alt="Partly" data-src="https://www.liveagent.si/wp/urlslab-download/4d0441f1a1d7e9d4fd7163d10e03c7c8/partly-logo-black-185x57.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="84"></picture> </div> </div> </div> </div> </li> <li class="splide__slide"> <div class="slide__inn"> <div class="SliderTestimonials__slider__header__photo"> <picture><source data-srcset="https://www.liveagent.si/wp/urlslab-download/f7001497e641121d5664a246287192e1/christine_preusler-101x110.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.liveagent.si/wp/urlslab-download/a7beba21fe9f35db9875ecc3ffbea8e4/christine_preusler-101x110.jpg" alt="Christine Preusler" data-src="https://www.liveagent.si/wp/urlslab-download/a7beba21fe9f35db9875ecc3ffbea8e4/christine_preusler-101x110.jpg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="85"></picture> </div> <div class="SliderTestimonials__slider__content"> LiveAgent našim agentom omogoča boljšo, hitrejšo in natančnejšo podporo. <div class="SliderTestimonials__slider__content__bottom"> <strong class="SliderTestimonials__slider__name">Christine Preusler</strong> <span class="SliderTestimonials__slider__position"><span class="comma">, </span>HostingAdvice</span> <div class="SliderTestimonials__slider__logo"> <picture><source data-srcset="https://www.liveagent.si/wp/urlslab-download/7542ef290a14d95bafdb2549300661ec/hosting-advice-logo-black-185x23.png.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.liveagent.si/wp/urlslab-download/36c1b689839d9c00ae636f88db3d5a0d/hosting-advice-logo-black-185x23.png" alt="HostingAdvice" data-src="https://www.liveagent.si/wp/urlslab-download/36c1b689839d9c00ae636f88db3d5a0d/hosting-advice-logo-black-185x23.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="86"></picture> </div> </div> </div> </div> </li> <li class="splide__slide"> <div class="slide__inn"> <div class="SliderTestimonials__slider__header__photo"> <picture><source data-srcset="https://www.liveagent.si/wp/urlslab-download/1b9cabe76af71cac6d5d8d3becd3af4c/Karl-Dieterich-110x110.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.liveagent.si/wp/urlslab-download/41d75abde7ffd22fc89182250aa9aa02/Karl-Dieterich-110x110.jpg" alt="Karl Dieterich" data-src="https://www.liveagent.si/wp/urlslab-download/41d75abde7ffd22fc89182250aa9aa02/Karl-Dieterich-110x110.jpg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="87"></picture> </div> <div class="SliderTestimonials__slider__content"> LiveAgent nam je pomagal doseči 2 zelo pomembna cilja: povečati zadovoljstvo strank in prodajo. <div class="SliderTestimonials__slider__content__bottom"> <strong class="SliderTestimonials__slider__name">Karl Dieterich</strong> <span class="SliderTestimonials__slider__position"><span class="comma">, </span>Covomo</span> <div class="SliderTestimonials__slider__logo"> <picture><source data-srcset="https://www.liveagent.si/wp/urlslab-download/85153c696b272730d5f8bb05439785dc/covomo-185x34.png.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.liveagent.si/wp/urlslab-download/517f98a1b3691b7ed874d301ae4cc848/covomo-185x34.png" alt="Covomo" data-src="https://www.liveagent.si/wp/urlslab-download/517f98a1b3691b7ed874d301ae4cc848/covomo-185x34.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="88"></picture> </div> </div> </div> </div> </li> <li class="splide__slide"> <div class="slide__inn"> <div class="SliderTestimonials__slider__header__photo"> <picture><source data-srcset="https://www.liveagent.si/wp/urlslab-download/2dcbad94ef3e03d749d0186344dc6124/Hendrik-Henze-110x110.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.liveagent.si/wp/urlslab-download/169c85922a8b1aefa5430442eb4738fd/Hendrik-Henze-110x110.jpg" alt="Hendrik Henze" data-src="https://www.liveagent.si/wp/urlslab-download/169c85922a8b1aefa5430442eb4738fd/Hendrik-Henze-110x110.jpg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="89"></picture> </div> <div class="SliderTestimonials__slider__content"> LiveAgent uporabljamo od avgusta in smo z njim zelo zadovoljni. <div class="SliderTestimonials__slider__content__bottom"> <strong class="SliderTestimonials__slider__name">Hendrik Henze</strong> <span class="SliderTestimonials__slider__position"><span class="comma">, </span>Spletno trženje HEWO</span> <div class="SliderTestimonials__slider__logo"> <picture><source data-srcset="https://www.liveagent.si/wp/urlslab-download/a2bed2bd5fe0d09aaf391ad5d23117b3/hewo_logo_seo-4-185x60.png.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.liveagent.si/wp/urlslab-download/7eff8dfdf0664b530e5f716635255484/hewo_logo_seo-4-185x60.png" alt="Spletno trženje HEWO" data-src="https://www.liveagent.si/wp/urlslab-download/7eff8dfdf0664b530e5f716635255484/hewo_logo_seo-4-185x60.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="90"></picture> </div> </div> </div> </div> </li> <li class="splide__slide"> <div class="slide__inn"> <div class="SliderTestimonials__slider__header__photo"> <picture><source data-srcset="https://www.liveagent.si/wp/urlslab-download/04140fbc6a59ac09024bd99d08e43771/Razvan-Sava-110x110.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.liveagent.si/wp/urlslab-download/f69ed1b9850d801a80e23180bf6dd356/Razvan-Sava-110x110.jpg" alt="Razvan Sava" data-src="https://www.liveagent.si/wp/urlslab-download/f69ed1b9850d801a80e23180bf6dd356/Razvan-Sava-110x110.jpg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="91"></picture> </div> <div class="SliderTestimonials__slider__content"> Ker uporabljamo LiveAgent, se je naš odzivni čas povečal za 60%. <div class="SliderTestimonials__slider__content__bottom"> <strong class="SliderTestimonials__slider__name">Razvan Sava</strong> <span class="SliderTestimonials__slider__position"><span class="comma">, </span>Ponudbe WebMaster</span> <div class="SliderTestimonials__slider__logo"> <picture><source data-srcset="https://www.liveagent.si/wp/urlslab-download/9180875543ec39d9dddf771f6e895ec3/webmaster-deals-logo-185x51.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.liveagent.si/wp/urlslab-download/e90d7e1945153b8710ebc719c6332cca/webmaster-deals-logo-185x51.jpg" alt="Ponudbe WebMaster" data-src="https://www.liveagent.si/wp/urlslab-download/e90d7e1945153b8710ebc719c6332cca/webmaster-deals-logo-185x51.jpg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="92"></picture> </div> </div> </div> </div> </li> <li class="splide__slide"> <div class="slide__inn"> <div class="SliderTestimonials__slider__header__photo"> <picture><source data-srcset="https://www.liveagent.si/wp/urlslab-download/0351e23ab3d7e015aecd48df56a34d16/Taras-Baca-110x110.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.liveagent.si/wp/urlslab-download/35b44d418657b00fa609d576940dab3d/Taras-Baca-110x110.jpg" alt="Taras Baca" data-src="https://www.liveagent.si/wp/urlslab-download/35b44d418657b00fa609d576940dab3d/Taras-Baca-110x110.jpg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="93"></picture> </div> <div class="SliderTestimonials__slider__content"> Stopnja konverzije plačanih strank se je v prvem mesecu, ko smo nastavili in aktivno začeli uporabljati LiveAgent, povečala za 325%. <div class="SliderTestimonials__slider__content__bottom"> <strong class="SliderTestimonials__slider__name">Taras Baca</strong> <span class="SliderTestimonials__slider__position"><span class="comma">, </span>XperienceHR</span> <div class="SliderTestimonials__slider__logo"> <picture><source data-srcset="https://www.liveagent.si/wp/urlslab-download/7ca6e8dcea1f5f980b3645b11c29b825/xperiencehr_logo_color-185x29.png.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.liveagent.si/wp/urlslab-download/27d0a40b6d8d6890c2380d178c1fe087/xperiencehr_logo_color-185x29.png" alt="XperienceHR" data-src="https://www.liveagent.si/wp/urlslab-download/27d0a40b6d8d6890c2380d178c1fe087/xperiencehr_logo_color-185x29.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="94"></picture> </div> </div> </div> </div> </li> <li class="splide__slide"> <div class="slide__inn"> <div class="SliderTestimonials__slider__header__photo"> <picture><source data-srcset="https://www.liveagent.si/wp/urlslab-download/c50055d986459aefd36a1e50c34b2a8b/user-testimonials-110x110.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.liveagent.si/wp/urlslab-download/cbca8f9f29393ac0075e4aa1cf30a292/user-testimonials-110x110.jpg" alt="Andrej Ftomin" data-src="https://www.liveagent.si/wp/urlslab-download/cbca8f9f29393ac0075e4aa1cf30a292/user-testimonials-110x110.jpg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="95"></picture> </div> <div class="SliderTestimonials__slider__content"> Moram reči, da še nikoli nisem doživel tako profesionalnega pristopa do strank. <div class="SliderTestimonials__slider__content__bottom"> <strong class="SliderTestimonials__slider__name">Andrej Ftomin</strong> <span class="SliderTestimonials__slider__position"><span class="comma">, </span>Skupina TAZAR</span> <div class="SliderTestimonials__slider__logo"> <picture><source data-srcset="https://www.liveagent.si/wp/urlslab-download/2ea87bb44b59b2cc4753630ba14107b9/tazar-group-logo-185x43.png.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.liveagent.si/wp/urlslab-download/0347ebd0e99780beda487c1328938eb9/tazar-group-logo-185x43.png" alt="Skupina TAZAR" data-src="https://www.liveagent.si/wp/urlslab-download/0347ebd0e99780beda487c1328938eb9/tazar-group-logo-185x43.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="96"></picture> </div> </div> </div> </div> </li> <li class="splide__slide"> <div class="slide__inn"> <div class="SliderTestimonials__slider__header__photo"> <picture><source data-srcset="https://www.liveagent.si/wp/urlslab-download/14ca1621587296224d54f083920b9733/Matt-Janaway-110x110.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.liveagent.si/wp/urlslab-download/ea4274efb9b4c7c9e71fa14ebcf96d13/Matt-Janaway-110x110.jpg" alt="Matt Janaway" data-src="https://www.liveagent.si/wp/urlslab-download/ea4274efb9b4c7c9e71fa14ebcf96d13/Matt-Janaway-110x110.jpg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="97"></picture> </div> <div class="SliderTestimonials__slider__content"> Ugotavljamo, da je LiveAgent doslej najboljša rešitev za klepet v živo. <div class="SliderTestimonials__slider__content__bottom"> <strong class="SliderTestimonials__slider__name">Matt Janaway</strong> <span class="SliderTestimonials__slider__position"><span class="comma">, </span>The Workplace Depot</span> <div class="SliderTestimonials__slider__logo"> <picture><source data-srcset="https://www.liveagent.si/wp/urlslab-download/42fcb91f599c61212e0a02d691dd902b/the-workplace-depot-185x124.png.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.liveagent.si/wp/urlslab-download/51130ab4bfa75cb8a6ece119be6e7901/the-workplace-depot-185x124.png" alt="The Workplace Depot" data-src="https://www.liveagent.si/wp/urlslab-download/51130ab4bfa75cb8a6ece119be6e7901/the-workplace-depot-185x124.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="98"></picture> </div> </div> </div> </div> </li> <li class="splide__slide"> <div class="slide__inn"> <div class="SliderTestimonials__slider__header__photo"> <picture><source data-srcset="https://www.liveagent.si/wp/urlslab-download/5bcfa606493e80d833406b354e01fadf/Viviane-Carter-110x110.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.liveagent.si/wp/urlslab-download/510950769e0357c00cc28ffc36c3666c/Viviane-Carter-110x110.jpg" alt="Viviane Carter" data-src="https://www.liveagent.si/wp/urlslab-download/510950769e0357c00cc28ffc36c3666c/Viviane-Carter-110x110.jpg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="99"></picture> </div> <div class="SliderTestimonials__slider__content"> LiveAgent uporabljamo na vseh naših spletnih mestih za e-trgovino. Orodje je enostavno za uporabo in izboljša našo produktivnost. <div class="SliderTestimonials__slider__content__bottom"> <strong class="SliderTestimonials__slider__name">Viviane Carter</strong> <span class="SliderTestimonials__slider__position"><span class="comma">, </span>Izdelki CSI</span> <div class="SliderTestimonials__slider__logo"> <picture><source data-srcset="https://www.liveagent.si/wp/urlslab-download/ffa4046fa61ea28b504396bfa079b9b4/csi-products-logo-185x75.png.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.liveagent.si/wp/urlslab-download/ee2a757bcfceeeb29ad936d7fe55823b/csi-products-logo-185x75.png" alt="Izdelki CSI" data-src="https://www.liveagent.si/wp/urlslab-download/ee2a757bcfceeeb29ad936d7fe55823b/csi-products-logo-185x75.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="100"></picture> </div> </div> </div> </div> </li> <li class="splide__slide"> <div class="slide__inn"> <div class="SliderTestimonials__slider__header__photo"> <picture><source data-srcset="https://www.liveagent.si/wp/urlslab-download/84839b7e02d867977ea22a06c313a635/Christian-Lange-110x110.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.liveagent.si/wp/urlslab-download/d5d97f3165f7477b99cc462003b87da5/Christian-Lange-110x110.jpg" alt="Christian Lange" data-src="https://www.liveagent.si/wp/urlslab-download/d5d97f3165f7477b99cc462003b87da5/Christian-Lange-110x110.jpg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="101"></picture> </div> <div class="SliderTestimonials__slider__content"> Z LiveAgent lahko našim strankam zagotovimo podporo, kjer koli že so. <div class="SliderTestimonials__slider__content__bottom"> <strong class="SliderTestimonials__slider__name">Christian Lange</strong> <span class="SliderTestimonials__slider__position"><span class="comma">, </span>Lucky-Bike</span> <div class="SliderTestimonials__slider__logo"> <picture><source data-srcset="https://www.liveagent.si/wp/urlslab-download/cea1bd3ce2795f99717570423ceaca6e/lucky-bike-185x104.png.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.liveagent.si/wp/urlslab-download/f2760bff00d5f9e497edb653cc7577d3/lucky-bike-185x104.png" alt="Lucky-Bike" data-src="https://www.liveagent.si/wp/urlslab-download/f2760bff00d5f9e497edb653cc7577d3/lucky-bike-185x104.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="102"></picture> </div> </div> </div> </div> </li> <li class="splide__slide"> <div class="slide__inn"> <div class="SliderTestimonials__slider__header__photo"> <picture><source data-srcset="https://www.liveagent.si/wp/urlslab-download/7b09481d20e7418c1a863b32bf71e934/Jens-Malmqvist-110x110.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.liveagent.si/wp/urlslab-download/eb4eb7a35fd2b69722b0082c2b43677a/Jens-Malmqvist-110x110.jpg" alt="Jens Malmqvist" data-src="https://www.liveagent.si/wp/urlslab-download/eb4eb7a35fd2b69722b0082c2b43677a/Jens-Malmqvist-110x110.jpg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="103"></picture> </div> <div class="SliderTestimonials__slider__content"> LiveAgent lahko priporočam vsem, ki jih zanima izboljšanje in učinkovitost njihove storitve za stranke. <div class="SliderTestimonials__slider__content__bottom"> <strong class="SliderTestimonials__slider__name">Jens Malmqvist</strong> <span class="SliderTestimonials__slider__position"><span class="comma">, </span>Projure</span> <div class="SliderTestimonials__slider__logo"> <picture><source data-srcset="https://www.liveagent.si/wp/urlslab-download/7e28abdb7f81f495914999fbacd2b2d6/projure-185x185.png.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.liveagent.si/wp/urlslab-download/16bc1194632b77bf88cf731acee76010/projure-185x185.png" alt="Projure" data-src="https://www.liveagent.si/wp/urlslab-download/16bc1194632b77bf88cf731acee76010/projure-185x185.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="104"></picture> </div> </div> </div> </div> </li> <li class="splide__slide"> <div class="slide__inn"> <div class="SliderTestimonials__slider__header__photo"> <picture><source data-srcset="https://www.liveagent.si/wp/urlslab-download/c50055d986459aefd36a1e50c34b2a8b/user-testimonials-110x110.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.liveagent.si/wp/urlslab-download/cbca8f9f29393ac0075e4aa1cf30a292/user-testimonials-110x110.jpg" alt="Catana Alexandru" data-src="https://www.liveagent.si/wp/urlslab-download/cbca8f9f29393ac0075e4aa1cf30a292/user-testimonials-110x110.jpg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="105"></picture> </div> <div class="SliderTestimonials__slider__content"> Prepričan sem, da bi 90% svojega dneva porabilo za sortiranje e-pošte, če ne bi imeli LiveAgent-a. <div class="SliderTestimonials__slider__content__bottom"> <strong class="SliderTestimonials__slider__name">Catana Alexandru</strong> <span class="SliderTestimonials__slider__position"><span class="comma">, </span>Websignal</span> <div class="SliderTestimonials__slider__logo"> <picture><source data-srcset="https://www.liveagent.si/wp/urlslab-download/65c57820d69b8e63ae6b02034ed6e8eb/logo-websignal-1-185x38.png.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.liveagent.si/wp/urlslab-download/b9f0d31809bde5c717bdb3a05ab7858f/logo-websignal-1-185x38.png" alt="Websignal" data-src="https://www.liveagent.si/wp/urlslab-download/b9f0d31809bde5c717bdb3a05ab7858f/logo-websignal-1-185x38.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="106"></picture> </div> </div> </div> </div> </li> <li class="splide__slide"> <div class="slide__inn"> <div class="SliderTestimonials__slider__header__photo"> <picture><source data-srcset="https://www.liveagent.si/wp/urlslab-download/3dc53719c6a562f800eacead956ab11e/JanWienk.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.liveagent.si/wp/urlslab-download/0e4a39a3f4c7d0d4aaabedac889187f1/JanWienk.jpg" alt="Jan Wienk" data-src="https://www.liveagent.si/wp/urlslab-download/0e4a39a3f4c7d0d4aaabedac889187f1/JanWienk.jpg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="107"></picture> </div> <div class="SliderTestimonials__slider__content"> Z LiveAgent lahko osrečujemo svoje igralce z učinkovitejšo podporo, kar ima za posledico višjo stopnjo donosa. <div class="SliderTestimonials__slider__content__bottom"> <strong class="SliderTestimonials__slider__name">Jan Wienk</strong> <span class="SliderTestimonials__slider__position"><span class="comma">, </span>All British Casino</span> <div class="SliderTestimonials__slider__logo"> <img data-splide-lazy="https://www.liveagent.si/wp/urlslab-download/51b5f9be5af469c1df1858b9470159cb/all-british-casino.svg" alt="All British Casino" data-src="https://www.liveagent.si/wp/urlslab-download/51b5f9be5af469c1df1858b9470159cb/all-british-casino.svg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="108"> </div> </div> </div> </div> </li> <li class="splide__slide"> <div class="slide__inn"> <div class="SliderTestimonials__slider__header__photo"> <picture><source data-srcset="https://www.liveagent.si/wp/urlslab-download/ca639c696fc54c87f6c0a0b6fd8e221f/Allan-Bjerkan.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.liveagent.si/wp/urlslab-download/b7f8ba9d8dd04ab96e0fe3f6bc5f73d5/Allan-Bjerkan.jpg" alt="Allan Bjerkan" data-src="https://www.liveagent.si/wp/urlslab-download/b7f8ba9d8dd04ab96e0fe3f6bc5f73d5/Allan-Bjerkan.jpg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="109"></picture> </div> <div class="SliderTestimonials__slider__content"> LiveAgent je zanesljiv, cenovno ugoden in preprosto odlična izbira za vsako hitro-rastoče spletno podjetje! <div class="SliderTestimonials__slider__content__bottom"> <strong class="SliderTestimonials__slider__name">Allan Bjerkan</strong> <span class="SliderTestimonials__slider__position"><span class="comma">, </span>Norske Automaten</span> <div class="SliderTestimonials__slider__logo"> <picture><source data-srcset="https://www.liveagent.si/wp/urlslab-download/d8c238ded19b257c64f660481f58cde8/norske_logo-185x40.png.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.liveagent.si/wp/urlslab-download/5cd7b085dcb3e8c2e297eb9aa12f0078/norske_logo-185x40.png" alt="Norske Automaten" data-src="https://www.liveagent.si/wp/urlslab-download/5cd7b085dcb3e8c2e297eb9aa12f0078/norske_logo-185x40.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="110"></picture> </div> </div> </div> </div> </li> <li class="splide__slide"> <div class="slide__inn"> <div class="SliderTestimonials__slider__header__photo"> <picture><source data-srcset="https://www.liveagent.si/wp/urlslab-download/b6cf5c5a045cf10001544a6987c56ae8/Sissy-B%25C3%25B6ttcher-110x110.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.liveagent.si/wp/urlslab-download/956e7c97542d335154ae9e8e0723b1f2/Sissy-B%25C3%25B6ttcher-110x110.jpg" alt="Sissy Böttcher" data-src="https://www.liveagent.si/wp/urlslab-download/956e7c97542d335154ae9e8e0723b1f2/Sissy-B%25C3%25B6ttcher-110x110.jpg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="111"></picture> </div> <div class="SliderTestimonials__slider__content"> Všeč nam je, ker je enostaven za uporabo in ponuja veliko funkcionalnosti, kot so uporabne funkcije poročanja. <div class="SliderTestimonials__slider__content__bottom"> <strong class="SliderTestimonials__slider__name">Sissy Böttcher</strong> <span class="SliderTestimonials__slider__position"><span class="comma">, </span>Study Portals</span> <div class="SliderTestimonials__slider__logo"> <picture><source data-srcset="https://www.liveagent.si/wp/urlslab-download/da5ed95a405ea4a21da0dcbccca3c802/study-portals-185x43.png.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.liveagent.si/wp/urlslab-download/a4307768a34a9330e155a6073d6898bb/study-portals-185x43.png" alt="Study Portals" data-src="https://www.liveagent.si/wp/urlslab-download/a4307768a34a9330e155a6073d6898bb/study-portals-185x43.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="112"></picture> </div> </div> </div> </div> </li> <li class="splide__slide"> <div class="slide__inn"> <div class="SliderTestimonials__slider__header__photo"> <picture><source data-srcset="https://www.liveagent.si/wp/urlslab-download/c8cd6db42841ae03dac8d46e68d37360/Peter-Koning-110x110.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.liveagent.si/wp/urlslab-download/019a36ab16897f3a6ebbdd20eb62fd30/Peter-Koning-110x110.jpg" alt="Peter Koning" data-src="https://www.liveagent.si/wp/urlslab-download/019a36ab16897f3a6ebbdd20eb62fd30/Peter-Koning-110x110.jpg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="113"></picture> </div> <div class="SliderTestimonials__slider__content"> Obožujemo LiveAgent - olajša podporo našim strankam. <div class="SliderTestimonials__slider__content__bottom"> <strong class="SliderTestimonials__slider__name">Peter Koning</strong> <span class="SliderTestimonials__slider__position"><span class="comma">, </span>TypoAssassin</span> <div class="SliderTestimonials__slider__logo"> <picture><source data-srcset="https://www.liveagent.si/wp/urlslab-download/4ee654441e2dc6b1889977dc2b4d38bb/typoassassin-185x21.png.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.liveagent.si/wp/urlslab-download/41b9d02ff4812efbca5a05c4b81982c4/typoassassin-185x21.png" alt="TypoAssassin" data-src="https://www.liveagent.si/wp/urlslab-download/41b9d02ff4812efbca5a05c4b81982c4/typoassassin-185x21.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="114"></picture> </div> </div> </div> </div> </li> <li class="splide__slide"> <div class="slide__inn"> <div class="SliderTestimonials__slider__header__photo"> <picture><source data-srcset="https://www.liveagent.si/wp/urlslab-download/c50055d986459aefd36a1e50c34b2a8b/user-testimonials-110x110.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.liveagent.si/wp/urlslab-download/cbca8f9f29393ac0075e4aa1cf30a292/user-testimonials-110x110.jpg" alt="Aranzazu F" data-src="https://www.liveagent.si/wp/urlslab-download/cbca8f9f29393ac0075e4aa1cf30a292/user-testimonials-110x110.jpg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="115"></picture> </div> <div class="SliderTestimonials__slider__content"> Želimo si ponuditi strankam najboljšo možno podporo. Zato smo izbrali LiveAgent. <div class="SliderTestimonials__slider__content__bottom"> <strong class="SliderTestimonials__slider__name">Aranzazu F</strong> <span class="SliderTestimonials__slider__position"><span class="comma">, </span>Factorchic</span> <div class="SliderTestimonials__slider__logo"> <picture><source data-srcset="https://www.liveagent.si/wp/urlslab-download/d149af8aed5078104b43863b940e0ac8/factorchic-185x67.png.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.liveagent.si/wp/urlslab-download/98f4560f8bfcd4478a4da40e2ec17c7f/factorchic-185x67.png" alt="Factorchic" data-src="https://www.liveagent.si/wp/urlslab-download/98f4560f8bfcd4478a4da40e2ec17c7f/factorchic-185x67.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="116"></picture> </div> </div> </div> </div> </li> <li class="splide__slide"> <div class="slide__inn"> <div class="SliderTestimonials__slider__header__photo"> <picture><source data-srcset="https://www.liveagent.si/wp/urlslab-download/c1210844dfa77d4bbd2c155b62bad110/Rick-Nuske-110x110.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.liveagent.si/wp/urlslab-download/d5a3eaa865ae3fbb62f863931b7b3134/Rick-Nuske-110x110.jpg" alt="Rick Nuske" data-src="https://www.liveagent.si/wp/urlslab-download/d5a3eaa865ae3fbb62f863931b7b3134/Rick-Nuske-110x110.jpg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="117"></picture> </div> <div class="SliderTestimonials__slider__content"> LiveAgent ekipa nas impresionira s svojo podporo od postavitve sistema dalje. <div class="SliderTestimonials__slider__content__bottom"> <strong class="SliderTestimonials__slider__name">Rick Nuske</strong> <span class="SliderTestimonials__slider__position"><span class="comma">, </span>MyFutureBusiness</span> <div class="SliderTestimonials__slider__logo"> <picture><source data-srcset="https://www.liveagent.si/wp/urlslab-download/913d95a66c6b628d38aac1c564c47057/my-future-business-185x185.png.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.liveagent.si/wp/urlslab-download/758b954d15165bbb9ee557a870b42372/my-future-business-185x185.png" alt="MyFutureBusiness" data-src="https://www.liveagent.si/wp/urlslab-download/758b954d15165bbb9ee557a870b42372/my-future-business-185x185.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="118"></picture> </div> </div> </div> </div> </li> <li class="splide__slide"> <div class="slide__inn"> <div class="SliderTestimonials__slider__header__photo"> <picture><source data-srcset="https://www.liveagent.si/wp/urlslab-download/ebe926541ccc5cc838a3ede3665dcce3/Vojtech-Kelecsenyi-110x110.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.liveagent.si/wp/urlslab-download/570f555b15c4c6460820f50304164815/Vojtech-Kelecsenyi-110x110.jpg" alt="Vojtech Kelecsenyi" data-src="https://www.liveagent.si/wp/urlslab-download/570f555b15c4c6460820f50304164815/Vojtech-Kelecsenyi-110x110.jpg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="119"></picture> </div> <div class="SliderTestimonials__slider__content"> LiveAgent nam vsak dan prihrani na stotine minut dragocenega časa, ker je z njim podpora strankam jasna in urejena. <div class="SliderTestimonials__slider__content__bottom"> <strong class="SliderTestimonials__slider__name">Vojtech Kelecsenyi</strong> <span class="SliderTestimonials__slider__position"><span class="comma">, </span>123-Nakup</span> <div class="SliderTestimonials__slider__logo"> <picture><source data-srcset="https://www.liveagent.si/wp/urlslab-download/902818c43d3c33b78f6d3079c0ec8701/123-nakup-logo-185x43.png.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.liveagent.si/wp/urlslab-download/d9e63833223d7d368cabe8af7fb5e279/123-nakup-logo-185x43.png" alt="123-Nakup" data-src="https://www.liveagent.si/wp/urlslab-download/d9e63833223d7d368cabe8af7fb5e279/123-nakup-logo-185x43.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="120"></picture> </div> </div> </div> </div> </li> <li class="splide__slide"> <div class="slide__inn"> <div class="SliderTestimonials__slider__header__photo"> <picture><source data-srcset="https://www.liveagent.si/wp/urlslab-download/5b78e6d934c1971c3696cf0402053021/Rafael-Kobalyan-110x110.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.liveagent.si/wp/urlslab-download/8ed9aa56d20dd2676ea64cd9036a3474/Rafael-Kobalyan-110x110.jpg" alt="Rafael Kobalyan" data-src="https://www.liveagent.si/wp/urlslab-download/8ed9aa56d20dd2676ea64cd9036a3474/Rafael-Kobalyan-110x110.jpg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="121"></picture> </div> <div class="SliderTestimonials__slider__content"> Neomejeno število agentov, elektronske pošte, socialnih medijev, in integracija telefonije. Vse to za manj, kot smo plačevali pri svojem predhodnem... <div class="SliderTestimonials__slider__content__bottom"> <strong class="SliderTestimonials__slider__name">Rafael Kobalyan</strong> <span class="SliderTestimonials__slider__position"><span class="comma">, </span>Betconstruct</span> <div class="SliderTestimonials__slider__logo"> <picture><source data-srcset="https://www.liveagent.si/wp/urlslab-download/a8c688c25e408ad038369b54a383b195/betconstruct-185x185.png.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.liveagent.si/wp/urlslab-download/5a83dfc6adc63077d3567f64caa6682d/betconstruct-185x185.png" alt="Betconstruct" data-src="https://www.liveagent.si/wp/urlslab-download/5a83dfc6adc63077d3567f64caa6682d/betconstruct-185x185.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="122"></picture> </div> </div> </div> </div> </li> <li class="splide__slide"> <div class="slide__inn"> <div class="SliderTestimonials__slider__header__photo"> <picture><source data-srcset="https://www.liveagent.si/wp/urlslab-download/442a06832e61fef7fab77a11489f00e4/Martin-Drugaj-110x110.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.liveagent.si/wp/urlslab-download/739911fa3cec174ff5c3305e37d94a13/Martin-Drugaj-110x110.jpg" alt="Martin Drugaj" data-src="https://www.liveagent.si/wp/urlslab-download/739911fa3cec174ff5c3305e37d94a13/Martin-Drugaj-110x110.jpg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="123"></picture> </div> <div class="SliderTestimonials__slider__content"> LiveAgent uporabljamo od leta 2013. Ne moremo si predstavljati dela brez njega. <div class="SliderTestimonials__slider__content__bottom"> <strong class="SliderTestimonials__slider__name">Martin Drugaj</strong> <span class="SliderTestimonials__slider__position"><span class="comma">, </span>Atomer</span> <div class="SliderTestimonials__slider__logo"> <picture><source data-srcset="https://www.liveagent.si/wp/urlslab-download/d22abc0d1e86a79f0a2c745f01e28076/atomer_logo.png.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.liveagent.si/wp/urlslab-download/fe4d559808879386c0b7f3a8ac7af8ff/atomer_logo.png" alt="Atomer" data-src="https://www.liveagent.si/wp/urlslab-download/fe4d559808879386c0b7f3a8ac7af8ff/atomer_logo.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="124"></picture> </div> </div> </div> </div> </li> <li class="splide__slide"> <div class="slide__inn"> <div class="SliderTestimonials__slider__header__photo"> <picture><source data-srcset="https://www.liveagent.si/wp/urlslab-download/587983fee41824e95619d939f53341fb/Ivan-Golubovi%25C4%2587-110x110.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.liveagent.si/wp/urlslab-download/a393d9956b6883903596a50c6b5c489d/Ivan-Golubovi%25C4%2587-110x110.jpg" alt="Ivan Golubović" data-src="https://www.liveagent.si/wp/urlslab-download/a393d9956b6883903596a50c6b5c489d/Ivan-Golubovi%25C4%2587-110x110.jpg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="125"></picture> </div> <div class="SliderTestimonials__slider__content"> To je stroškovno učinkovita rešitev, ki vam lahko pomaga pri velikem številu zahtev za podporo prek različnih kanalov. <div class="SliderTestimonials__slider__content__bottom"> <strong class="SliderTestimonials__slider__name">Ivan Golubović</strong> <span class="SliderTestimonials__slider__position"><span class="comma">, </span>AVMarket</span> <div class="SliderTestimonials__slider__logo"> <picture><source data-srcset="https://www.liveagent.si/wp/urlslab-download/1a9de5e290c99d5659adf271301b9355/av-market-serbia-185x185.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.liveagent.si/wp/urlslab-download/490ea2764634a7b34b0c1407c60db5f3/av-market-serbia-185x185.jpg" alt="AVMarket" data-src="https://www.liveagent.si/wp/urlslab-download/490ea2764634a7b34b0c1407c60db5f3/av-market-serbia-185x185.jpg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="126"></picture> </div> </div> </div> </div> </li> <li class="splide__slide"> <div class="slide__inn"> <div class="SliderTestimonials__slider__header__photo"> <picture><source data-srcset="https://www.liveagent.si/wp/urlslab-download/c50055d986459aefd36a1e50c34b2a8b/user-testimonials-110x110.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.liveagent.si/wp/urlslab-download/cbca8f9f29393ac0075e4aa1cf30a292/user-testimonials-110x110.jpg" alt="Rustem Gimaev" data-src="https://www.liveagent.si/wp/urlslab-download/cbca8f9f29393ac0075e4aa1cf30a292/user-testimonials-110x110.jpg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="127"></picture> </div> <div class="SliderTestimonials__slider__content"> Odgovarjanje na elektronska sporočila v okolju Outlook je bilo težko obvladljivo. Z uporabo LiveAgent pa smo prepričani, da bodo pravočasno... <div class="SliderTestimonials__slider__content__bottom"> <strong class="SliderTestimonials__slider__name">Rustem Gimaev</strong> <span class="SliderTestimonials__slider__position"><span class="comma">, </span>Antalya Consulting Language Center</span> <div class="SliderTestimonials__slider__logo"> <picture><source data-srcset="https://www.liveagent.si/wp/urlslab-download/a4bba91f9394c5293b856dafeca89e37/Antalya_Consulting_Language_Center-185x56.png.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.liveagent.si/wp/urlslab-download/71b0781d3524c26b6c5b45b68c8b6cd4/Antalya_Consulting_Language_Center-185x56.png" alt="Antalya Consulting Language Center" data-src="https://www.liveagent.si/wp/urlslab-download/71b0781d3524c26b6c5b45b68c8b6cd4/Antalya_Consulting_Language_Center-185x56.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="128"></picture> </div> </div> </div> </div> </li> <li class="splide__slide"> <div class="slide__inn"> <div class="SliderTestimonials__slider__header__photo"> <picture><source data-srcset="https://www.liveagent.si/wp/urlslab-download/520fc194796139592fa36bc86c79c60f/Randy-Bryan-110x110.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.liveagent.si/wp/urlslab-download/16468e84bdbcd0789187bc7a1ca49d5c/Randy-Bryan-110x110.jpg" alt="Randy Bryan" data-src="https://www.liveagent.si/wp/urlslab-download/16468e84bdbcd0789187bc7a1ca49d5c/Randy-Bryan-110x110.jpg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="129"></picture> </div> <div class="SliderTestimonials__slider__content"> LiveAgent je tako super. Z zelo malo časa in truda sem ga v nekaj minutah naložil in ga zagnal brez... <div class="SliderTestimonials__slider__content__bottom"> <strong class="SliderTestimonials__slider__name">Randy Bryan</strong> <span class="SliderTestimonials__slider__position"><span class="comma">, </span>tekRESCUE</span> <div class="SliderTestimonials__slider__logo"> <picture><source data-srcset="https://www.liveagent.si/wp/urlslab-download/44871abcb53eed236b4ab28c5cb51732/tekrescue-logo-185x185.png.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.liveagent.si/wp/urlslab-download/f7f6e248e2a995715cfbff2f3a2c381c/tekrescue-logo-185x185.png" alt="tekRESCUE" data-src="https://www.liveagent.si/wp/urlslab-download/f7f6e248e2a995715cfbff2f3a2c381c/tekrescue-logo-185x185.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="130"></picture> </div> </div> </div> </div> </li> <li class="splide__slide"> <div class="slide__inn"> <div class="SliderTestimonials__slider__header__photo"> <picture><source data-srcset="https://www.liveagent.si/wp/urlslab-download/0bcf681cc0559665e163eb6bd1ada6c0/Timothy_G._Keys-110x110.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.liveagent.si/wp/urlslab-download/1977693b252dc8de2fdfb260538c5e7e/Timothy_G._Keys-110x110.jpg" alt="Timothy G. Keys" data-src="https://www.liveagent.si/wp/urlslab-download/1977693b252dc8de2fdfb260538c5e7e/Timothy_G._Keys-110x110.jpg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="131"></picture> </div> <div class="SliderTestimonials__slider__content"> LiveAgent zelo priporočam. Ne samo, kot alternativo Kayako, ampak kot veliko boljšo rešitev z dodano vrednostjo. <div class="SliderTestimonials__slider__content__bottom"> <strong class="SliderTestimonials__slider__name">Timothy G. Keys</strong> <span class="SliderTestimonials__slider__position"><span class="comma">, </span>Marietta Corporation</span> <div class="SliderTestimonials__slider__logo"> <picture><source data-srcset="https://www.liveagent.si/wp/urlslab-download/fa398c51273388e48960a07b5ba0506b/marietta-corporation-185x35.png.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.liveagent.si/wp/urlslab-download/8471098838444c5de0fda8beb9c6fc40/marietta-corporation-185x35.png" alt="Marietta Corporation" data-src="https://www.liveagent.si/wp/urlslab-download/8471098838444c5de0fda8beb9c6fc40/marietta-corporation-185x35.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="132"></picture> </div> </div> </div> </div> </li> <li class="splide__slide"> <div class="slide__inn"> <div class="SliderTestimonials__slider__header__photo"> <picture><source data-srcset="https://www.liveagent.si/wp/urlslab-download/c50055d986459aefd36a1e50c34b2a8b/user-testimonials-110x110.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.liveagent.si/wp/urlslab-download/cbca8f9f29393ac0075e4aa1cf30a292/user-testimonials-110x110.jpg" alt="Mihaela Teodorescu " data-src="https://www.liveagent.si/wp/urlslab-download/cbca8f9f29393ac0075e4aa1cf30a292/user-testimonials-110x110.jpg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="133"></picture> </div> <div class="SliderTestimonials__slider__content"> Podporna ekipa vedno hitro odgovori in ima rešitve za naše težave. <div class="SliderTestimonials__slider__content__bottom"> <strong class="SliderTestimonials__slider__name">Mihaela Teodorescu </strong> <span class="SliderTestimonials__slider__position"><span class="comma">, </span>eFortuna</span> <div class="SliderTestimonials__slider__logo"> <picture><source data-srcset="https://www.liveagent.si/wp/urlslab-download/57f97491347760fb92e87afa9a18a764/fortuna-1-185x185.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.liveagent.si/wp/urlslab-download/72d94b6aec7bc997ab4ffeb54f68bb19/fortuna-1-185x185.jpg" alt="eFortuna" data-src="https://www.liveagent.si/wp/urlslab-download/72d94b6aec7bc997ab4ffeb54f68bb19/fortuna-1-185x185.jpg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="134"></picture> </div> </div> </div> </div> </li> <li class="splide__slide"> <div class="slide__inn"> <div class="SliderTestimonials__slider__header__photo"> <picture><source data-srcset="https://www.liveagent.si/wp/urlslab-download/5ef08995a1ace5ad70669806a2ddb9a3/Hilda-Andrejkovi%25C4%258Dov%25C3%25A1-110x110.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.liveagent.si/wp/urlslab-download/cf9b0791d1431799122b3fc84db4173d/Hilda-Andrejkovi%25C4%258Dov%25C3%25A1-110x110.jpg" alt="Hilda Andrejkovičová" data-src="https://www.liveagent.si/wp/urlslab-download/cf9b0791d1431799122b3fc84db4173d/Hilda-Andrejkovi%25C4%258Dov%25C3%25A1-110x110.jpg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="135"></picture> </div> <div class="SliderTestimonials__slider__content"> Pomaga nam razvrstiti vstopnice glede na kategorijo in omogoča statistični pregled, kaj stranke najbolj potrebujejo. <div class="SliderTestimonials__slider__content__bottom"> <strong class="SliderTestimonials__slider__name">Hilda Andrejkovičová</strong> <span class="SliderTestimonials__slider__position"><span class="comma">, </span>TrustPay</span> <div class="SliderTestimonials__slider__logo"> <picture><source data-srcset="https://www.liveagent.si/wp/urlslab-download/4ee0651b234610616a0309f954ef7c72/trustpay-logo-185x64.png.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.liveagent.si/wp/urlslab-download/e71bad6f1459082387d2bad397c5e20a/trustpay-logo-185x64.png" alt="TrustPay" data-src="https://www.liveagent.si/wp/urlslab-download/e71bad6f1459082387d2bad397c5e20a/trustpay-logo-185x64.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="136"></picture> </div> </div> </div> </div> </li> <li class="splide__slide"> <div class="slide__inn"> <div class="SliderTestimonials__slider__header__photo"> <picture><source data-srcset="https://www.liveagent.si/wp/urlslab-download/c50055d986459aefd36a1e50c34b2a8b/user-testimonials-110x110.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.liveagent.si/wp/urlslab-download/cbca8f9f29393ac0075e4aa1cf30a292/user-testimonials-110x110.jpg" alt="Alexandra Danišová" data-src="https://www.liveagent.si/wp/urlslab-download/cbca8f9f29393ac0075e4aa1cf30a292/user-testimonials-110x110.jpg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="137"></picture> </div> <div class="SliderTestimonials__slider__content"> Po našem mnenju je LiveAgent odlično orodje za komunikacijo s strankami. <div class="SliderTestimonials__slider__content__bottom"> <strong class="SliderTestimonials__slider__name">Alexandra Danišová</strong> <span class="SliderTestimonials__slider__position"><span class="comma">, </span>Nay</span> <div class="SliderTestimonials__slider__logo"> <picture><source data-srcset="https://www.liveagent.si/wp/urlslab-download/0d2d37ec68b81b1a55f0dd524513993c/nay-logo-185x95.png.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.liveagent.si/wp/urlslab-download/5cc17dac5d308c46196bb9a9b49721ff/nay-logo-185x95.png" alt="Nay" data-src="https://www.liveagent.si/wp/urlslab-download/5cc17dac5d308c46196bb9a9b49721ff/nay-logo-185x95.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="138"></picture> </div> </div> </div> </div> </li> <li class="splide__slide"> <div class="slide__inn"> <div class="SliderTestimonials__slider__header__photo"> <picture><source data-srcset="https://www.liveagent.si/wp/urlslab-download/c50055d986459aefd36a1e50c34b2a8b/user-testimonials-110x110.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.liveagent.si/wp/urlslab-download/cbca8f9f29393ac0075e4aa1cf30a292/user-testimonials-110x110.jpg" alt="Samuel Smahel" data-src="https://www.liveagent.si/wp/urlslab-download/cbca8f9f29393ac0075e4aa1cf30a292/user-testimonials-110x110.jpg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="139"></picture> </div> <div class="SliderTestimonials__slider__content"> LiveAgent je pospešil našo komunikacijo s strankami in nam dal možnost klepeta z njimi. <div class="SliderTestimonials__slider__content__bottom"> <strong class="SliderTestimonials__slider__name">Samuel Smahel</strong> <span class="SliderTestimonials__slider__position"><span class="comma">, </span>m:zone</span> <div class="SliderTestimonials__slider__logo"> <img data-splide-lazy="https://www.liveagent.si/wp/urlslab-download/2135c821ddd2be6c5a82277ddd869705/mzone-logo.svg" alt="m:zone" data-src="https://www.liveagent.si/wp/urlslab-download/2135c821ddd2be6c5a82277ddd869705/mzone-logo.svg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="140"> </div> </div> </div> </div> </li> <li class="splide__slide"> <div class="slide__inn"> <div class="SliderTestimonials__slider__header__photo"> <picture><source data-srcset="https://www.liveagent.si/wp/urlslab-download/e38629a5a27c26a487f59cc48a5e55cd/David-Chandler-110x110.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.liveagent.si/wp/urlslab-download/5295ad0fbf1badffa8b40496969eb20a/David-Chandler-110x110.jpg" alt="David Chandler" data-src="https://www.liveagent.si/wp/urlslab-download/5295ad0fbf1badffa8b40496969eb20a/David-Chandler-110x110.jpg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="141"></picture> </div> <div class="SliderTestimonials__slider__content"> Preprosto povedano - LiveAgent premaga vse, kar je tam, na tej ali celo višji cenovni ravni. <div class="SliderTestimonials__slider__content__bottom"> <strong class="SliderTestimonials__slider__name">David Chandler</strong> <span class="SliderTestimonials__slider__position"><span class="comma">, </span>Volterman</span> <div class="SliderTestimonials__slider__logo"> <picture><source data-srcset="https://www.liveagent.si/wp/urlslab-download/fe765bdfd940153a67b83140727fc081/volterman-185x75.png.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.liveagent.si/wp/urlslab-download/a94ba463cb21799fbb7cbf9d751f2ad5/volterman-185x75.png" alt="Volterman" data-src="https://www.liveagent.si/wp/urlslab-download/a94ba463cb21799fbb7cbf9d751f2ad5/volterman-185x75.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="142"></picture> </div> </div> </div> </div> </li> </ul> </div> </section> </div> </div> </div> </div> </div> </div> </div> </section> </div> </div> </div> </section> <section class="elementor-section elementor-top-section elementor-element elementor-element-b967668 elementor-section-full_width Text Text--faq Block--learnMore elementor-section-height-default elementor-section-height-default" data-id="b967668" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-47dc032 wrapper__wide" data-id="47dc032" data-element_type="column"><div class="elementor-widget-wrap"><div class="elementor-element elementor-element-6463b53 Block--learnMore__header elementor-widget elementor-widget-text-editor" data-id="6463b53" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h2 id="h-a-complete-guide-to-the-best-call-center-software">A complete guide to the best call center software</h2> <p>In the realm of customer service, having reliable call center solution software can be a key to your success. In the following article, we’re going to have a look at the ins and outs of various call center platforms and systems, so you can decide which one is the best for you.</p> </div> </div><div class="wrapper__wide Post__container"><div class="Post__sidebar"><div class="SidebarTOC-wrapper"> <div class="SidebarTOC"> <div class="SidebarTOC__slider slider splide"> <div class="splide__track"> <ul class="SidebarTOC__content splide__list"><li class="SidebarTOC__item SidebarTOC__item--h2"><a href="#h-how-does-a-call-center-software-work" title="Večkanalna programska oprema klicnega centra LiveAgent omogoča agentom zagotavljanje prilagojenih storitev za vaše stranke. Preizkusite novo izkušnjo podpore strankam zdaj." hreflang="sl-SI">How does a call center software work?</a></li><li class="SidebarTOC__item SidebarTOC__item--h2"><a href="#h-why-use-call-center-solution" title="Večkanalna programska oprema klicnega centra LiveAgent omogoča agentom zagotavljanje prilagojenih storitev za vaše stranke. Preizkusite novo izkušnjo podpore strankam zdaj." hreflang="sl-SI">Why use call center solution?</a></li><li class="SidebarTOC__item SidebarTOC__item--h2"><a href="#h-who-uses-call-center-software" title="Večkanalna programska oprema klicnega centra LiveAgent omogoča agentom zagotavljanje prilagojenih storitev za vaše stranke. Preizkusite novo izkušnjo podpore strankam zdaj." hreflang="sl-SI">Who uses call center software?</a></li><li class="SidebarTOC__item SidebarTOC__item--h2"><a href="#h-types-of-call-center-software" title="Večkanalna programska oprema klicnega centra LiveAgent omogoča agentom zagotavljanje prilagojenih storitev za vaše stranke. Preizkusite novo izkušnjo podpore strankam zdaj." hreflang="sl-SI">Types of call center software</a></li><li class="SidebarTOC__item SidebarTOC__item--h2"><a href="#h-benefits-of-call-center-software" title="Večkanalna programska oprema klicnega centra LiveAgent omogoča agentom zagotavljanje prilagojenih storitev za vaše stranke. Preizkusite novo izkušnjo podpore strankam zdaj." hreflang="sl-SI">Benefits of call center software</a></li><li class="SidebarTOC__item SidebarTOC__item--h3"><a href="#h-excellent-customer-experience" title="Večkanalna programska oprema klicnega centra LiveAgent omogoča agentom zagotavljanje prilagojenih storitev za vaše stranke. Preizkusite novo izkušnjo podpore strankam zdaj." hreflang="sl-SI">Excellent customer experience</a></li><li class="SidebarTOC__item SidebarTOC__item--h3"><a href="#h-increased-conversions" title="Večkanalna programska oprema klicnega centra LiveAgent omogoča agentom zagotavljanje prilagojenih storitev za vaše stranke. Preizkusite novo izkušnjo podpore strankam zdaj." hreflang="sl-SI">Increased conversions</a></li><li class="SidebarTOC__item SidebarTOC__item--h3"><a href="#h-cost-efficient" title="Večkanalna programska oprema klicnega centra LiveAgent omogoča agentom zagotavljanje prilagojenih storitev za vaše stranke. Preizkusite novo izkušnjo podpore strankam zdaj." hreflang="sl-SI">Cost-efficient</a></li><li class="SidebarTOC__item SidebarTOC__item--h3"><a href="#h-improved-customer-service-management" title="Večkanalna programska oprema klicnega centra LiveAgent omogoča agentom zagotavljanje prilagojenih storitev za vaše stranke. Preizkusite novo izkušnjo podpore strankam zdaj." hreflang="sl-SI">Improved customer service management</a></li><li class="SidebarTOC__item SidebarTOC__item--h3"><a href="#h-builds-rapport-with-customers" title="Večkanalna programska oprema klicnega centra LiveAgent omogoča agentom zagotavljanje prilagojenih storitev za vaše stranke. Preizkusite novo izkušnjo podpore strankam zdaj." hreflang="sl-SI">Builds rapport with customers</a></li><li class="SidebarTOC__item SidebarTOC__item--h3"><a href="#h-multichannel-support" title="Večkanalna programska oprema klicnega centra LiveAgent omogoča agentom zagotavljanje prilagojenih storitev za vaše stranke. Preizkusite novo izkušnjo podpore strankam zdaj." hreflang="sl-SI">Multichannel support</a></li><li class="SidebarTOC__item SidebarTOC__item--h3"><a href="#h-enhanced-productivity" title="Večkanalna programska oprema klicnega centra LiveAgent omogoča agentom zagotavljanje prilagojenih storitev za vaše stranke. Preizkusite novo izkušnjo podpore strankam zdaj." hreflang="sl-SI">Enhanced productivity</a></li><li class="SidebarTOC__item SidebarTOC__item--h3"><a href="#h-better-security" title="Večkanalna programska oprema klicnega centra LiveAgent omogoča agentom zagotavljanje prilagojenih storitev za vaše stranke. Preizkusite novo izkušnjo podpore strankam zdaj." hreflang="sl-SI">Better security</a></li><li class="SidebarTOC__item SidebarTOC__item--h3"><a href="#h-higher-kpis" title="Večkanalna programska oprema klicnega centra LiveAgent omogoča agentom zagotavljanje prilagojenih storitev za vaše stranke. Preizkusite novo izkušnjo podpore strankam zdaj." hreflang="sl-SI">Higher KPIs</a></li><li class="SidebarTOC__item SidebarTOC__item--h3"><a href="#h-call-analytics" title="Večkanalna programska oprema klicnega centra LiveAgent omogoča agentom zagotavljanje prilagojenih storitev za vaše stranke. Preizkusite novo izkušnjo podpore strankam zdaj." hreflang="sl-SI">Call analytics</a></li><li class="SidebarTOC__item SidebarTOC__item--h2"><a href="#h-how-to-choose-the-best-call-center-software" title="Večkanalna programska oprema klicnega centra LiveAgent omogoča agentom zagotavljanje prilagojenih storitev za vaše stranke. Preizkusite novo izkušnjo podpore strankam zdaj." hreflang="sl-SI">How to choose the best call center software</a></li><li class="SidebarTOC__item SidebarTOC__item--h3"><a href="#h-support" title="Večkanalna programska oprema klicnega centra LiveAgent omogoča agentom zagotavljanje prilagojenih storitev za vaše stranke. Preizkusite novo izkušnjo podpore strankam zdaj." hreflang="sl-SI">Support</a></li><li class="SidebarTOC__item SidebarTOC__item--h3"><a href="#h-security" title="Večkanalna programska oprema klicnega centra LiveAgent omogoča agentom zagotavljanje prilagojenih storitev za vaše stranke. Preizkusite novo izkušnjo podpore strankam zdaj." hreflang="sl-SI">Security</a></li><li class="SidebarTOC__item SidebarTOC__item--h3"><a href="#h-ability-to-scale-up-down" title="Večkanalna programska oprema klicnega centra LiveAgent omogoča agentom zagotavljanje prilagojenih storitev za vaše stranke. Preizkusite novo izkušnjo podpore strankam zdaj." hreflang="sl-SI">Ability to scale up/down</a></li><li class="SidebarTOC__item SidebarTOC__item--h3"><a href="#h-software-limitations" title="Večkanalna programska oprema klicnega centra LiveAgent omogoča agentom zagotavljanje prilagojenih storitev za vaše stranke. Preizkusite novo izkušnjo podpore strankam zdaj." hreflang="sl-SI">Software limitations</a></li><li class="SidebarTOC__item SidebarTOC__item--h3"><a href="#h-collaboration-options" title="Večkanalna programska oprema klicnega centra LiveAgent omogoča agentom zagotavljanje prilagojenih storitev za vaše stranke. Preizkusite novo izkušnjo podpore strankam zdaj." hreflang="sl-SI">Collaboration options</a></li><li class="SidebarTOC__item SidebarTOC__item--h3"><a href="#h-network-reliability" title="Večkanalna programska oprema klicnega centra LiveAgent omogoča agentom zagotavljanje prilagojenih storitev za vaše stranke. Preizkusite novo izkušnjo podpore strankam zdaj." hreflang="sl-SI">Network reliability</a></li><li class="SidebarTOC__item SidebarTOC__item--h3"><a href="#h-integrations" title="Večkanalna programska oprema klicnega centra LiveAgent omogoča agentom zagotavljanje prilagojenih storitev za vaše stranke. Preizkusite novo izkušnjo podpore strankam zdaj." hreflang="sl-SI">Integrations</a></li><li class="SidebarTOC__item SidebarTOC__item--h2"><a href="#h-top-25-providers-of-call-center-platforms" title="Večkanalna programska oprema klicnega centra LiveAgent omogoča agentom zagotavljanje prilagojenih storitev za vaše stranke. Preizkusite novo izkušnjo podpore strankam zdaj." hreflang="sl-SI">Top 25 providers of call center platforms</a></li><li class="SidebarTOC__item SidebarTOC__item--h3"><a href="#h-1-liveagent" title="Večkanalna programska oprema klicnega centra LiveAgent omogoča agentom zagotavljanje prilagojenih storitev za vaše stranke. Preizkusite novo izkušnjo podpore strankam zdaj." hreflang="sl-SI">1. LiveAgent</a></li><li class="SidebarTOC__item SidebarTOC__item--h3"><a href="#h-2-ringcentral" title="Večkanalna programska oprema klicnega centra LiveAgent omogoča agentom zagotavljanje prilagojenih storitev za vaše stranke. Preizkusite novo izkušnjo podpore strankam zdaj." hreflang="sl-SI">2. RingCentral</a></li><li class="SidebarTOC__item SidebarTOC__item--h3"><a href="#h-3-genesys" title="Večkanalna programska oprema klicnega centra LiveAgent omogoča agentom zagotavljanje prilagojenih storitev za vaše stranke. Preizkusite novo izkušnjo podpore strankam zdaj." hreflang="sl-SI">3. Genesys</a></li><li class="SidebarTOC__item SidebarTOC__item--h3"><a href="#h-4-cloudtalk" title="Večkanalna programska oprema klicnega centra LiveAgent omogoča agentom zagotavljanje prilagojenih storitev za vaše stranke. Preizkusite novo izkušnjo podpore strankam zdaj." hreflang="sl-SI">4. CloudTalk</a></li><li class="SidebarTOC__item SidebarTOC__item--h3"><a href="#h-5-hubspot" title="Večkanalna programska oprema klicnega centra LiveAgent omogoča agentom zagotavljanje prilagojenih storitev za vaše stranke. Preizkusite novo izkušnjo podpore strankam zdaj." hreflang="sl-SI">5. HubSpot</a></li><li class="SidebarTOC__item SidebarTOC__item--h3"><a href="#h-6-five9" title="Večkanalna programska oprema klicnega centra LiveAgent omogoča agentom zagotavljanje prilagojenih storitev za vaše stranke. Preizkusite novo izkušnjo podpore strankam zdaj." hreflang="sl-SI">6. Five9</a></li><li class="SidebarTOC__item SidebarTOC__item--h3"><a href="#h-7-zendesk" title="Večkanalna programska oprema klicnega centra LiveAgent omogoča agentom zagotavljanje prilagojenih storitev za vaše stranke. Preizkusite novo izkušnjo podpore strankam zdaj." hreflang="sl-SI">7. Zendesk</a></li><li class="SidebarTOC__item SidebarTOC__item--h3"><a href="#h-8-talkdesk" title="Večkanalna programska oprema klicnega centra LiveAgent omogoča agentom zagotavljanje prilagojenih storitev za vaše stranke. Preizkusite novo izkušnjo podpore strankam zdaj." hreflang="sl-SI">8. Talkdesk</a></li><li class="SidebarTOC__item SidebarTOC__item--h3"><a href="#h-9-vonage" title="Večkanalna programska oprema klicnega centra LiveAgent omogoča agentom zagotavljanje prilagojenih storitev za vaše stranke. Preizkusite novo izkušnjo podpore strankam zdaj." hreflang="sl-SI">9. Vonage</a></li><li class="SidebarTOC__item SidebarTOC__item--h3"><a href="#h-10-freshdesk" title="Večkanalna programska oprema klicnega centra LiveAgent omogoča agentom zagotavljanje prilagojenih storitev za vaše stranke. Preizkusite novo izkušnjo podpore strankam zdaj." hreflang="sl-SI">10. Freshdesk</a></li><li class="SidebarTOC__item SidebarTOC__item--h3"><a href="#h-11-avaya" title="Večkanalna programska oprema klicnega centra LiveAgent omogoča agentom zagotavljanje prilagojenih storitev za vaše stranke. Preizkusite novo izkušnjo podpore strankam zdaj." hreflang="sl-SI">11. Avaya</a></li><li class="SidebarTOC__item SidebarTOC__item--h3"><a href="#h-12-callhippo" title="Večkanalna programska oprema klicnega centra LiveAgent omogoča agentom zagotavljanje prilagojenih storitev za vaše stranke. Preizkusite novo izkušnjo podpore strankam zdaj." hreflang="sl-SI">12. CallHippo</a></li><li class="SidebarTOC__item SidebarTOC__item--h3"><a href="#h-13-3cx" title="Večkanalna programska oprema klicnega centra LiveAgent omogoča agentom zagotavljanje prilagojenih storitev za vaše stranke. Preizkusite novo izkušnjo podpore strankam zdaj." hreflang="sl-SI">13. 3CX</a></li><li class="SidebarTOC__item SidebarTOC__item--h3"><a href="#h-14-dialpad-ai" title="Večkanalna programska oprema klicnega centra LiveAgent omogoča agentom zagotavljanje prilagojenih storitev za vaše stranke. Preizkusite novo izkušnjo podpore strankam zdaj." hreflang="sl-SI">14. Dialpad AI</a></li><li class="SidebarTOC__item SidebarTOC__item--h3"><a href="#h-15-bitrix24" title="Večkanalna programska oprema klicnega centra LiveAgent omogoča agentom zagotavljanje prilagojenih storitev za vaše stranke. Preizkusite novo izkušnjo podpore strankam zdaj." hreflang="sl-SI">15. Bitrix24</a></li><li class="SidebarTOC__item SidebarTOC__item--h3"><a href="#h-16-aircall" title="Večkanalna programska oprema klicnega centra LiveAgent omogoča agentom zagotavljanje prilagojenih storitev za vaše stranke. Preizkusite novo izkušnjo podpore strankam zdaj." hreflang="sl-SI">16. Aircall</a></li><li class="SidebarTOC__item SidebarTOC__item--h3"><a href="#h-17-twilio" title="Večkanalna programska oprema klicnega centra LiveAgent omogoča agentom zagotavljanje prilagojenih storitev za vaše stranke. Preizkusite novo izkušnjo podpore strankam zdaj." hreflang="sl-SI">17. Twilio</a></li><li class="SidebarTOC__item SidebarTOC__item--h3"><a href="#h-18-dixa" title="Večkanalna programska oprema klicnega centra LiveAgent omogoča agentom zagotavljanje prilagojenih storitev za vaše stranke. Preizkusite novo izkušnjo podpore strankam zdaj." hreflang="sl-SI">18. Dixa</a></li><li class="SidebarTOC__item SidebarTOC__item--h3"><a href="#h-19-nextiva" title="Večkanalna programska oprema klicnega centra LiveAgent omogoča agentom zagotavljanje prilagojenih storitev za vaše stranke. Preizkusite novo izkušnjo podpore strankam zdaj." hreflang="sl-SI">19. Nextiva</a></li><li class="SidebarTOC__item SidebarTOC__item--h3"><a href="#h-20-nice-cxone" title="Večkanalna programska oprema klicnega centra LiveAgent omogoča agentom zagotavljanje prilagojenih storitev za vaše stranke. Preizkusite novo izkušnjo podpore strankam zdaj." hreflang="sl-SI">20. Nice CXone</a></li><li class="SidebarTOC__item SidebarTOC__item--h3"><a href="#h-21-ujet" title="Večkanalna programska oprema klicnega centra LiveAgent omogoča agentom zagotavljanje prilagojenih storitev za vaše stranke. Preizkusite novo izkušnjo podpore strankam zdaj." hreflang="sl-SI">21. UJET</a></li><li class="SidebarTOC__item SidebarTOC__item--h3"><a href="#h-22-ringover" title="Večkanalna programska oprema klicnega centra LiveAgent omogoča agentom zagotavljanje prilagojenih storitev za vaše stranke. Preizkusite novo izkušnjo podpore strankam zdaj." hreflang="sl-SI">22. Ringover</a></li><li class="SidebarTOC__item SidebarTOC__item--h3"><a href="#h-23-vicidial" title="Večkanalna programska oprema klicnega centra LiveAgent omogoča agentom zagotavljanje prilagojenih storitev za vaše stranke. Preizkusite novo izkušnjo podpore strankam zdaj." hreflang="sl-SI">23. VICIdial</a></li><li class="SidebarTOC__item SidebarTOC__item--h3"><a href="#h-24-channels" title="Večkanalna programska oprema klicnega centra LiveAgent omogoča agentom zagotavljanje prilagojenih storitev za vaše stranke. Preizkusite novo izkušnjo podpore strankam zdaj." hreflang="sl-SI">24. Channels</a></li><li class="SidebarTOC__item SidebarTOC__item--h3"><a href="#h-25-avoxi" title="Večkanalna programska oprema klicnega centra LiveAgent omogoča agentom zagotavljanje prilagojenih storitev za vaše stranke. Preizkusite novo izkušnjo podpore strankam zdaj." hreflang="sl-SI">25. Avoxi</a></li><li class="SidebarTOC__item SidebarTOC__item--h2"><a href="#h-what-is-the-best-call-center-software" title="Večkanalna programska oprema klicnega centra LiveAgent omogoča agentom zagotavljanje prilagojenih storitev za vaše stranke. Preizkusite novo izkušnjo podpore strankam zdaj." hreflang="sl-SI">What is the best call center software?</a></li> </ul> </div> </div> </div> </div></div><div class="Signup__sidebar-wrapper"><div class="Signup__sidebar urlslab-skip-keywords "> <div class="Signup__sidebar__title">Poskusite brezplačno</div> <div class="Signup__sidebar__subtitle">Brez obveznosti</div> <form data-form-type="signup-trial-form" data-id="signup" data-plan-type="FreeTrial" data-free-form> <input data-id="grecaptcha" name="grecaptcha" type="hidden" value="" autocomplete="off"> <input data-id="ga_client_id" name="ga_client_id" type="hidden" value="" autocomplete="off"> <div data-id="nameFieldmain" class="Signup__sidebar__item"> <div class="InputWrapper"> <input type="text" data-type="text" name="fullname" placeholder="Ime in priimek" value="" required="required" autocomplete="off" maxlength="100"> </div> <div class="ErrorMessage"></div> </div> <div data-id="mailFieldmain" class="Signup__sidebar__item"> <div class="InputWrapper"> <input type="email" name="email" placeholder="E-naslov" value="" required="required" autocomplete="off" maxlength="255"> </div> <div class="ErrorMessage"></div> </div> <div data-id="domainFieldmain" class="Signup__sidebar__item Signup__sidebar__item domain"> <div class="InputWrapper"> <input type="text" data-type="text" name="subdomain" placeholder="Ime podjetja" required="required" autocomplete="off" maxlength="25"> <div class="Signup__sidebar__item__domain">.ladesk.com</div> </div> <div class="Signup__sidebar__item__info Tooltip"> <div class="Signup__sidebar__item__info__icon ComparePlans__info-icon fontello-info"></div> <div class="Tooltip__text Tooltip__text--right">Izberite ime za svojo poddomeno LiveAgent. Večina ljudi uporablja ime svojega podjetja ali ekipe.</div> </div> <div class="ErrorMessage"></div> </div> <div data-id="regionFieldmain" class="Signup__sidebar__item"> <div class="InputWrapper"> <div class="FilterMenu isSingleSelect"> <div class="FilterMenu__title flex flex-align-center"> <span>Choose your region (datacenter location)</span> </div> <div class="FilterMenu__items"> <div class="FilterMenu__items--inn"> <div class="checkbox FilterMenu__item"> <input class="filter-item" type="radio" name="region" id="signup_sidebar_region_NA" value="NA" data-title="Americas (US)"> <label for="signup_sidebar_region_NA"> <span>Americas (US)</span> </label> </div> <div class="checkbox FilterMenu__item"> <input class="filter-item" type="radio" name="region" id="signup_sidebar_region_EU" value="EU" data-title="Europe & Africa (EU)"> <label for="signup_sidebar_region_EU"> <span>Europe & Africa (EU)</span> </label> </div> <div class="checkbox FilterMenu__item"> <input class="filter-item" 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9.48256C58.4643 9.40221 58.4911 9.33078 58.4911 9.26828V8.00935Z" fill="#050505"></path> </g> <defs> <clippath id="clip0_2264_6990"> <rect width="60" height="12.8571" fill="white"></rect> </clippath> </defs> </svg> <span>5/5</span> </a> <div class="Signup__sidebar__reviews--rating stars"> <span class="Signup__sidebar__reviews--rating stars__item"></span> <span class="Signup__sidebar__reviews--rating stars__item"></span> <span class="Signup__sidebar__reviews--rating stars__item"></span> <span class="Signup__sidebar__reviews--rating stars__item"></span> <span class="Signup__sidebar__reviews--rating stars__item"></span> </div> </div> </div> </div> </form> </div> </div><div class="Content BlogPost__content Post__content"> <div class="elementor-element elementor-element-c526e1c checklist elementor-widget elementor-widget-text-editor" data-id="c526e1c" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h2 id="h-how-does-a-call-center-software-work">How does a call center software work?</h2> <p>Call center software is, first and foremost, a call management tool that automates the flow of incoming and outgoing calls.</p> <p>The quality of call center support you provide is closely tied to the quality of the call center system you use.</p> <p>This type of software usually facilitates the following operations:</p> <ul> <li>checking the company database to identify the caller</li> <li>matching the caller to their <a href="https://www.liveagent.com/blog/best-crm-software/" title="CRM software allows users to manage clients, customers, leads, and orders. Choose the best CRM software for you from our guide." hreflang="en-US" onover-preload="1">CRM profile</a> if there is one, and displaying their information to the customer support <a href="https://www.liveagent.si/funkcije/agenti/" title="Odkrijte vloge agentov za pomoč uporabnikom z LiveAgent! Agenti nudijo tehnično podporo in odgovarjajo na vprašanja strank o vaših izdelkih ali storitvah. Preverite, kako konfigurirati sistem, upravljati zahtevke in povečati produktivnost. Preizkusite brezplačno različico in izboljšajte svojo podporo strankam." hreflang="sl-SI" onover-preload="1">agent</a></li> <li>queuing incoming calls – this depends on the software’s configuration (IVR, ACD, etc.)</li> <li>facilitating the phone interaction between the customer and the agent</li> <li>based on the outcome of the conversation, the software allows the agent to change the status of the ticket</li> <li>enabling the completion of all the post-call activities – changing customer details, logging the interaction into other company applications, etc.</li> </ul> <p>Of course, these are not all of the call center operations this type of software enables. Most of the automated call center software out there has additional capabilities like call recording, providing analytics, power dialer, etc.</p> <h2 id="h-why-use-call-center-solution">Why use call center solution?</h2> <p>Call center software allows your customers to reach the customer care department as well as members of your sales team and talk to them in real-time. Although some may argue that in this modern age there are other ways to contact a business, many customers of different age groups still use phones to resolve their inquiries.</p> <p>All <a href="https://www.liveagent.si/akademija/customer-centric-culture/" title="Ugotovite, kaj je kultura, osredotočena na stranko, zakaj je pomembna in uporabite primere iz resničnega življenja, da se naučite najboljših strategij za dosego tega cilja." hreflang="sl-SI" onover-preload="1">customer-centric businesses</a> are aware that providing a superior customer experience is what drives conversion, helps close deals, and reduces customer churn. Reliable call center software aids in this department tremendously. It allows your customer service agents to resolve customer issues quickly and efficiently while providing a high level of personalized service.</p> <p>Having your callcenter solution integrated with other business apps will streamline the operations of your call center. And in turn, you will boost your KPIs, increase conversions, enhance customer retention, and provide better service.</p> <h2 id="h-who-uses-call-center-software">Who uses call center software?</h2> <p>Every call center uses some type of call center system regardless of if it is only for its <a href="https://www.liveagent.ae/momayezat/cti-integration/" title="تكامل CTI يحسّن مراكز الاتصال بالتفاعل بين الكمبيوتر والهاتف، يدعم IVR، ويوجه المكالمات بذكاء. جربه مجانًا الآن!" hreflang="ar" onover-preload="1">computer telephony integration</a> (CTI) feature to make and receive calls, or for the modern automated experience.</p> <p>As the <a href="https://www.liveagent.com/contact-center-software/" title="Discover leading contact center software to streamline operations and drive profits in 2024. The best fit for your company is just a click away." hreflang="en-US" onover-preload="1">contact center software market</a> continues to grow and evolve, different contact centers have different needs and requirements for call center applications. Therefore, it’s crucial that you carry out research and evaluate which call center software solution is the one that will benefit your business the most.</p> <h2 id="h-types-of-call-center-software">Types of call center software</h2> <p>Because call centers can be so diverse, there are various types of call center software to accommodate everybody’s needs.</p> <p>Following are the call center solutions based on how their technologies get stored:</p> <ul> <li><strong>Hosted call center solutions</strong> – the software is handled by the provider</li> <li><strong>Cloud call center software solutions</strong> – the call center software with all its technology is stored in the cloud and hosted by a vendor</li> <li><strong>On-premise call center solutions</strong> – all the necessary technology is located on-premise</li> </ul> <p>And these are the call center solution types based on their operations:</p> <ul> <li>Inbound call center software – allows companies to manage incoming calls</li> <li><a href="https://www.liveagent.si/glosar-za-podporo-strankam/odhodni-klicni-center/" title="Odhodni klicni center izboljšuje prodajo in storitve s proaktivnimi klici, CRM integracijo in analitiko. Preizkusite LiveAgent zdaj!" hreflang="sl-SI" onover-preload="1"><strong>Outbound call center software</strong></a> – enables businesses to reach out to their potential customers and prospects via cold calling, customer surveys, etc.</li> <li><strong>Blended call center software</strong> – this type of call center software allows the agents to make both inbound and outbound calls and handle customer queries across multiple communication channels</li> </ul> <h2 id="h-benefits-of-call-center-software">Benefits of call center software</h2> <p>Let’s have a look at some of the benefits a call center system can bring to your business.</p> <h3 id="h-excellent-customer-experience">Excellent customer experience</h3> <p>The truth of the matter is that picking up a phone and talking to an expert is way quicker and easier than writing long emails trying to come to a solution. Customers appreciate their inquiries resolved quickly without the need to wait hours, sometimes days, for a response from your customer service team. Sprinkle in a bit of personalized care and friendliness from the staff, and you’re looking at <a href="https://www.liveagent.si/programska-oprema-za-upravljanje-zadovoljstva-strank/" title="Izboljšajte zadovoljstvo strank z LiveAgent! Zagotovite hitro, prilagojeno podporo brez stroškov nastavitve. Brezplačen preizkus za 14 dni!" hreflang="sl-SI" onover-preload="1">satisfied customers</a> who look forward to doing business with you again.</p> <h3 id="h-increased-conversions">Increased conversions</h3> <p>It’s well-known that engaged customers buy more frequently and are willing to spend more per transaction. Reliable call center software helps keep your clients satisfied and engaged with your business.</p> <h3 id="h-cost-efficient">Cost-efficient</h3> <p>With call center agent software, you’re paying a lower price for a robust set of features. You can easily operate a 24/7 contact center handled entirely by a remote team of customer care reps.</p> <h3 id="h-improved-customer-service-management">Improved customer service management</h3> <p>Working hand-in-hand with other business applications, call center software enables you to always stay on top of your customer interactions, solutions to their issues, and more. It helps your team stay organized and focused even on busy days.</p> <h3 id="h-builds-rapport-with-customers">Builds rapport with customers</h3> <p>It’s necessary to keep up a professional, but still friendly image. It allows you to build relationships with your customers and even boosts the word of mouth marketing.</p> <h3 id="h-multichannel-support">Multichannel support</h3> <p>Various call center software can be connected to email, live chat, SMS, social media, and more to help you provide a <a href="https://www.liveagent.com/customer-experience-software/" urlslab_href_old="https://www.liveagent.com/blog/how-to-provide-a-flawless-customer-experience/" title="Customer experience software plays a key role in collecting, organizing, and tracking customer feedback in a modern-day business." hreflang="en-US" onover-preload="1">holistic customer experience</a>.</p> <h3 id="h-enhanced-productivity">Enhanced productivity</h3> <p>Not only can you provide a 24/7 service, but also advanced features like interactive voice response (IVR), automatic call distribution (ACD), automatic callback, skill-based routing, and predictive dialer boost the productivity of your contact center agents.</p> <h3 id="h-better-security">Better security</h3> <p>Keeping customer data safe is one of the most important aspects of running a successful business. Most call center software provides integrated security features and performs actions like instant cloud backup.</p> <h3 id="h-higher-kpis">Higher KPIs</h3> <p><a href="https://www.liveagent.si/akademija/najboljse-prakse-industrijski-standardi/" title="Odkrijte 12 najboljših KPI-jev za klicne centre in globalne industrijske standarde, ki vam bodo pomagali izboljšati učinkovitost in uspešnost vašega centra. Spremljajte ključne kazalnike uspešnosti (KPI) in postavite boljše cilje s pomočjo najboljših praks. Preberite več na LiveAgent." hreflang="sl-SI" onover-preload="1">Call center metrics</a> like average handle time (AHT), first contact resolution rate, call abandonment rate, average hold time, and many others are directly correlated to the call center phone software you use. For example, thanks to your call center system being connected to customer relationship management (CRM), the first contact resolution rate in call centers is between 70-75%.</p> <h3 id="h-call-analytics">Call analytics</h3> <p>The more insights you can get, the better. Providing <a href="https://www.liveagent.ae/momayezat/analytics-overview/" title="احصل على نظرة عامة شاملة لجهود دعم العملاء لديك من خلال خاصية لوحة معلومات النظرة العامة على التحليلات في LiveAgent وقم بتطوير عملك على الفور." hreflang="ar" onover-preload="1">advanced analytics and reports</a> allows you to study call center performance, agent utilization, the average speed of answer, and others. This not only helps you optimize your call center operations but also identifies any outliers among your agents.</p> <h2 id="h-how-to-choose-the-best-call-center-software">How to choose the best call center software</h2> <p>To be able to identify the top call center software for you, it is recommended to write a list of needs and requirements for your contact center solution.</p> <p>Do you want to add phone support to your contact options? Are phone interactions a primary way to contact your business? Do you plan on expanding your call center in the future?</p> <p>Ask yourself as many questions as you can come up with. It will help you make more educated decisions and choose call center software that will truly encompass all your business needs.</p> <p>Following are some strategies that you can use when picking the call center management software for you.</p> <h3 id="h-support">Support</h3> <p>Nobody expects to run into issues, but it’s better to be safe than sorry. When choosing call center software, go for one that has reliable customer support that can quickly solve any potential issues. Keep in mind that if you’re waiting for the provider’s support, your customers may be waiting for yours.</p> <h3 id="h-security">Security</h3> <p>Have a really good look into how robust the security features are. You don’t want to underestimate the importance of keeping all private information and customer data safe and secure.</p> <h3 id="h-ability-to-scale-up-down">Ability to scale up/down</h3> <p>It’s only natural that when your business grows, so does the volume of customer interactions. Pick a call center system that you can scale up or down based on your needs so you can expand your business without having to worry about insufficient call center capabilities.</p> <h3 id="h-software-limitations">Software limitations</h3> <p>No software is perfect. There are some limitations you will have to deal with, no matter how robust or expensive the software you choose is. Maybe it’s missing a customizable popular feature you’d like to explore. Or maybe the fact that there is no real-time monitoring of phone calls is a problem for you. Decide which software limitations are dealbreakers and which ones you can learn to live with.</p> <h3 id="h-collaboration-options">Collaboration options</h3> <p>In a contact center environment, your team has to be able to work together seamlessly. When choosing call software, look at the features that facilitate collaboration. How easy it is to transfer a call from one agent to another? Are they able to share <a href="https://www.liveagent.com/app/uploads/2020/08/Reports.svg" urlslab_href_old="https://www.liveagent.si/glosar-za-podporo-strankam/porocila/attachment/reports-4/" title="App - Uploads - 2020 - 08 - Reports.svg" onover-preload="1">internal notes</a> and make internal calls or send internal messages? Features like these tend to get overlooked but they affect contact centers’ productivity more than people realize.</p> <h3 id="h-network-reliability">Network reliability</h3> <p>Your day-to-day operations in call centers greatly depend on how reliable the network you use is. Don’t forget to check the network reliability of the contact center software you consider purchasing.</p> <h3 id="h-integrations">Integrations</h3> <p>Being able to provide a unified experience to your customers is what makes a difference. <span style="font-weight: 400;">Offering a great integration capability is what makes</span> it possible for your software to connect with different sites so you can create a smooth and consistent experience for your clients.</p> <h2 id="h-top-25-providers-of-call-center-platforms">Top 25 providers of call center platforms</h2> <h3 id="h-1-liveagent">1. LiveAgent</h3> <p><picture><source data-srcset="https://www.liveagent.si/wp/urlslab-download/cddb973e823b0e5ea7d175aa2989dbe0/LiveAgent-Ticketing-system-website.png.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" class="wp-image-631929 size-full aligncenter" alt="LiveAgent Call Center software homepage" width="2560" height="1570" data-src="https://www.liveagent.si/wp/urlslab-download/208372bcac039d94a7e793a8ad6723e6/LiveAgent-Ticketing-system-website.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="144"></picture></p> <p><em>Best call center software for businesses in the fields of eCommerce, Insurance, SaaS, etc. that look toward future expansion.</em></p> <p><a href="https://www.liveagent.com/" title="Discover unparalleled customer support with LiveAgent's all-in-one software. Benefit from 24/7 service, a free trial without a credit card, and seamless integration across 130+ ticketing features. Enhance your business with fast setup, AI assistance, live chat, and more. Choose LiveAgent for exceptional service and satisfied customers." hreflang="en-US" onover-preload="1">LiveAgent</a> is a helpdesk solution used by over 40 000 customers around the world that provides reliable call center software and many other advanced features. With multiple automation options and a large number of available integrations, you will never struggle to provide excellent customer service.</p> <h4 id="h-key-features">Key features:</h4> <ul> <li>Inbound and outbound call center</li> <li>IVR</li> <li>ACD</li> <li>Automatic callback</li> <li>Ticketing</li> <li>Unlimited call recordings</li> <li>Call center management</li> <li>CRM integration</li> <li>Self-service portal & knowledge base</li> <li>Analytics and reporting</li> </ul> </div> </div> <section class="elementor-section elementor-inner-section elementor-element elementor-element-007deb4 elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="007deb4" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-a6fbf4c" data-id="a6fbf4c" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-8e63ba5 checklist elementor-widget elementor-widget-text-editor checklist--pros" data-id="8e63ba5" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4 id="h-pros">Pros:</h4> <ul> <li>Omnichannel experience</li> <li>Over 60 VoIP provider integrations</li> <li>Easy to set up and use</li> </ul> </div> </div> </div> </div> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-fb16f9a" data-id="fb16f9a" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-f3862f0 checklist elementor-widget elementor-widget-text-editor checklist--cons" data-id="f3862f0" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4 id="h-cons">Cons:</h4> <ul> <li>Tech support is available 24/7, but it is located in the EU</li> <li>Unable to log into two browsers with one account at the same time</li> <li>No real-time call monitoring</li> </ul> </div> </div> </div> </div> </div> </section> <div class="elementor-element elementor-element-c9a3558 checklist elementor-widget elementor-widget-text-editor" data-id="c9a3558" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4 id="h-liveagent-s-customers">LiveAgent’s customers</h4> <p>Some of the most known customers of this software include industry giants like Forbes, Huawei, Nascar, BMW, and Yamaha.</p> <h4 id="h-pricing">Pricing</h4> <p>LiveAgent offers a completely free version. Although, if you want to take advantage of its additional features, you can choose from three pricing options, including $9, $29, and $49 a month. The last option includes excellent call center capabilities.</p> <p>Before committing to one of the paid plans, you can sign up for a 14-day free trial, so you can explore what you’ll be getting.</p> <h3 id="h-2-ringcentral">2. RingCentral</h3> <p><picture><source data-srcset="https://www.liveagent.si/wp/urlslab-download/d85ed8765253c94b943ef2fab0945b76/Ringcentral-Call-Center-software-homepage.png.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" alt="Ringcentral Call Center software homepage" width="2560" height="1570" data-src="https://www.liveagent.si/wp/urlslab-download/5fb65611392c15840c8e6d76873629d9/Ringcentral-Call-Center-software-homepage.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="145"></picture></p> <p><em>Best call center software for businesses of all sizes.</em></p> <p>RingCentral contact center is a cloud-based solution that offers a robust set of features all contained within one convenient app. With well-known customers across all industries, you can be sure that you will receive the best quality service.</p> <h4>Key features:</h4> <ul> <li><a href="https://www.liveagent.com/callback-software/" title="LiveAgent callback software is an all-in-one solution that includes a call center as well. Our callback solution has all the needed features. Try it for free." hreflang="en-US" onover-preload="1">Virtual call center</a></li> <li>Auto-dialer</li> <li>Callback scheduling</li> <li>Call logging and monitoring</li> <li>Real-time reporting</li> <li>Call recording</li> </ul> </div> </div> <section class="elementor-section elementor-inner-section elementor-element elementor-element-cf54f7e elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="cf54f7e" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-74ffe0e" data-id="74ffe0e" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-db6d96c checklist elementor-widget elementor-widget-text-editor checklist--pros" data-id="db6d96c" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4>Pros:</h4> <ul> <li>500+ integrations on Zapier</li> <li>Easy call switching between devices</li> <li>User-friendly UI</li> </ul> </div> </div> </div> </div> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-85cd385" data-id="85cd385" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-6d6b9a6 checklist elementor-widget elementor-widget-text-editor checklist--cons" data-id="6d6b9a6" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4>Cons:</h4> <ul> <li>Difficult to communicate with customer support</li> <li>No real-time updates</li> <li>It can be buggy at times</li> </ul> </div> </div> </div> </div> </div> </section> <div class="elementor-element elementor-element-16d7f9f checklist elementor-widget elementor-widget-text-editor" data-id="16d7f9f" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4 id="h-ringcentral-s-customers">RingCentral’s customers</h4> <p>Among RingCentral’s customers, you can find Bennett International, Lush Cosmetics, and Chatterkick.</p> <h4>Pricing</h4> <p>You can pay for RingCentral’s services either monthly or annually. Starting at $14.99 a month, you can get the essentials including unlimited calling in US and Canada. For more advanced features, you can opt for plans including $20.99, $26.24, and $37.49 per month.</p> <p>You can try RingCentral contact center for free if you sign up for their 15-day free trial. You can extend this period by taking advantage of a 30-day risk-free money-back guarantee.</p> <h3 id="h-3-genesys">3. Genesys</h3> <p><picture><source data-srcset="https://www.liveagent.si/wp/urlslab-download/f21fa8c4792af0d037417cd1eb228667/Genesys-Call-Center-software-homepage.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" class="wp-image-631929 size-full aligncenter" alt="Genesys Call Center software homepage" width="2560" height="1570" data-src="https://www.liveagent.si/wp/urlslab-download/90b63fa9d85558b09cae1f52f1b3d412/Genesys-Call-Center-software-homepage.jpg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="146"></picture></p> <p><em>Best call center software for all companies looking for an easy-to-use cloud call center solution.</em></p> <p>You can be one of the over 70 000 customers worldwide that trust Genesys with their contact center operations.</p> <h4>Key features:</h4> <ul> <li>Blended call center</li> <li>Predictive dialer</li> <li>Callback scheduling</li> <li>ACD</li> <li>IVR</li> <li>Auto dialer</li> </ul> </div> </div> <section class="elementor-section elementor-inner-section elementor-element elementor-element-dbe5054 elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="dbe5054" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-af8c0ac" data-id="af8c0ac" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-a8cc19b checklist elementor-widget elementor-widget-text-editor checklist--pros" data-id="a8cc19b" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4>Pros:</h4> <ul> <li>Easy to set up IVR</li> <li>Gamification</li> <li>Real-time dashboard</li> </ul> </div> </div> </div> </div> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-5ce0d2b" data-id="5ce0d2b" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-84d806e checklist elementor-widget elementor-widget-text-editor checklist--cons" data-id="84d806e" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4>Cons:</h4> <ul> <li>Unintuitive UI</li> <li>Difficulties using softphones on Linux</li> <li>Difficult to communicate with customer support</li> </ul> </div> </div> </div> </div> </div> </section> <div class="elementor-element elementor-element-2c7b57e checklist elementor-widget elementor-widget-text-editor" data-id="2c7b57e" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4 id="h-genesys-s-customers">Genesys’s customers</h4> <p>Genesys is trusted by many businesses including Xerox, Uplift, and Heineken Mexico.</p> <h4>Pricing</h4> <p>You can start using Genesys at a price point of $75 per agent per month and then upgrade to plans costing $110 and $150. All of these pricing options are billed annually.</p> <p>You can try Genesys for free with their 30-day free trial.</p> <h4 id="h-alternative-software-options">Alternative software options</h4> <p>Evaluate <a href="https://www.liveagent.si/genesys-alternativa/" title="LiveAgent je rešitev za pomoč uporabnikom, ki povezuje več kanalov v en vmesnik. Spoznajte alternativo Genesys in začnite pridobivati prednosti industrije." hreflang="sl-SI" onover-preload="1">Genesys alternatives</a></p> <h3 id="h-4-cloudtalk">4. CloudTalk</h3> <p><picture><source data-srcset="https://www.liveagent.si/wp/urlslab-download/c5d0e4b0e73227c2d5a0b580e80658b2/CloudTalk-Call-Center-software-homepage.png.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" alt="CloudTalk Call Center software homepage" width="2560" height="1570" data-src="https://www.liveagent.si/wp/urlslab-download/ed9c12c2452d3df69ec0ae903c7d70b2/CloudTalk-Call-Center-software-homepage.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="147"></picture></p> <p><em>Best call center software for mid-sized companies that are aiming for growth.</em></p> <p>CloudTalk offers over 70 advanced calling features. This call center software is typically used for sales and outbound calling with many advanced features like skills-based routing, automation, and unlimited call queues.</p> <h4>Key features:</h4> <ul> <li>Blended call center</li> <li>VoIP</li> <li>Automation options</li> <li>Skills-based routing</li> <li>Real-time reporting</li> <li>Auto dialer, power dialer, automatic dialing</li> </ul> </div> </div> <section class="elementor-section elementor-inner-section elementor-element elementor-element-3768233 elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="3768233" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-1827200" data-id="1827200" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-f005e9b checklist elementor-widget elementor-widget-text-editor checklist--pros" data-id="f005e9b" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4>Pros:</h4> <ul> <li>Quality management</li> <li>2500+ app integrations</li> <li>Unlimited call queues</li> </ul> </div> </div> </div> </div> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-34be01b" data-id="34be01b" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-99779eb checklist elementor-widget elementor-widget-text-editor checklist--cons" data-id="99779eb" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4>Cons:</h4> <ul> <li>Only the Custom includes SLAs</li> <li>Unavailable multimedia messages</li> <li>Audio conferencing is limited to three people</li> </ul> </div> </div> </div> </div> </div> </section> <div class="elementor-element elementor-element-c55462d checklist elementor-widget elementor-widget-text-editor" data-id="c55462d" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4 id="h-cloudtalk-s-customers">CloudTalk’s customers</h4> <p>CloudTalk boasts a large client base including DHL, Yves Rocher, and Rosenberg.</p> <h4>Pricing</h4> <p>CloudTalk offers three pricing plans including $25, $30, and $50. You can also contact their team and request a custom pricing plan, so it fits your exact needs.</p> <p>You can sign up for a 14-day free trial to get acquainted with its capabilities.</p> <h3 id="h-5-hubspot">5. HubSpot</h3> <p><picture><source data-srcset="https://www.liveagent.si/wp/urlslab-download/8b81f89387e618dde345f32897800858/Hubspot-Ticketing-system-website.png.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" class="wp-image-631929 size-full aligncenter" alt="Hubspot Call Center software homepage" width="2560" height="1570" data-src="https://www.liveagent.si/wp/urlslab-download/715b3291763fa19b2238314f92405c32/Hubspot-Ticketing-system-website.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="148"></picture></p> <p><em>Best call center software for growing teams in businesses across all industries.</em></p> <p>HubSpot offers its extensive services to over 100 000 businesses across more than 120 countries, so you can be sure that this well-established software provider will take good care of your business operations.</p> <h4>Key features:</h4> <ul> <li>Broad customer database</li> <li>Collaborations tools</li> <li>Contact management</li> <li>Third-party integrations</li> <li>Self-service portal</li> <li>Extensive reporting and analytics</li> </ul> </div> </div> <section class="elementor-section elementor-inner-section elementor-element elementor-element-e929336 elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="e929336" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-254b841" data-id="254b841" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-63f5935 checklist elementor-widget elementor-widget-text-editor checklist--pros" data-id="63f5935" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4>Pros:</h4> <ul> <li>Streamlined reporting and tracking process</li> <li>Data visualization</li> <li>Great customer support</li> </ul> </div> </div> </div> </div> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-fbf1857" data-id="fbf1857" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-58a75f8 checklist elementor-widget elementor-widget-text-editor checklist--cons" data-id="58a75f8" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4>Cons:</h4> <ul> <li>The free plan lacks access to tech support</li> <li>Steep learning curve </li> <li>Ticket functionality is limited</li> </ul> </div> </div> </div> </div> </div> </section> <div class="elementor-element elementor-element-5ab505f checklist elementor-widget elementor-widget-text-editor" data-id="5ab505f" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4 id="h-hubspot-s-customers">HubSpot’s customers</h4> <p>HubSpot’s worldwide customer base includes companies like DocPlanner, SoundCloud, and GoFundMe.</p> <h4>Pricing</h4> <p>Some of HubSpot’s standard features are available for free. However, you can subscribe to HubSpot Service Hub’s paid software for €41, €414, or €1104 a month. However, these prices are flexible due to set-up and onboarding fees.</p> <p>If you’d like to try it out, you can sign up for a 14-day free trial.</p> <h4>Alternative software options</h4> <p>Look into <a href="https://www.liveagent.si/hubspot-service-hub-alternativa/" title="LiveAgent je odlična alternativa servisnemu vozlišču HubSpot. Odkrijte naš večkanalni univerzalni nabiralnik in najhitrejši pripomoček za klepet na trgu." hreflang="sl-SI" onover-preload="1">HubSpot alternatives</a>.</p> <h3 id="h-6-five9">6. Five9</h3> <p><picture><source data-srcset="https://www.liveagent.si/wp/urlslab-download/bf569898bc1b4009fdeb46bf1ec553b8/Five9-Call-Center-software-homepage.png.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" alt="Five9 Call Center software homepage" width="2560" height="1570" data-src="https://www.liveagent.si/wp/urlslab-download/7d8f865b1af795a8ea6821e41e74a981/Five9-Call-Center-software-homepage.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="149"></picture></p> <p><em>Best call center software for businesses ready to transfer from on-premise solutions to the cloud.</em></p> <p>Five9 Intelligent Cloud Contact Center uses the power of practical artificial intelligence (AI) to boost customer satisfaction rates for more than 2000 clients.</p> <h4>Key features:</h4> <ul> <li>Blended call center</li> <li>Preview dialer</li> <li>Practical AI tools</li> <li>Collaboration tools</li> <li>IVR</li> <li>Predictive analytics</li> </ul> </div> </div> <section class="elementor-section elementor-inner-section elementor-element elementor-element-dd38abb elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="dd38abb" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-542fa9a" data-id="542fa9a" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-c39aa69 checklist elementor-widget elementor-widget-text-editor checklist--pros" data-id="c39aa69" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4>Pros:</h4> <ul> <li>Intelligent routing</li> <li>Call screening</li> <li>Minimal software requirements</li> </ul> </div> </div> </div> </div> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-957ec20" data-id="957ec20" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-0c43c0b checklist elementor-widget elementor-widget-text-editor checklist--cons" data-id="0c43c0b" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4>Cons:</h4> <ul> <li>Limited capability to stop spam calls</li> <li>Unintuitive UI</li> <li>Occasional connectivity errors</li> </ul> </div> </div> </div> </div> </div> </section> <div class="elementor-element elementor-element-a89bbbd checklist elementor-widget elementor-widget-text-editor" data-id="a89bbbd" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4 id="h-five9-s-customers">Five9’s customers</h4> <p>Among Five9’s customers, you can find businesses including Zevas, Rochester Institute of Technology, and Bakkt.</p> <h4>Pricing</h4> <p>Five9 offers four pricing plans consisting of $149, $169, $199, and $229 billed monthly.</p> <h3 id="h-7-zendesk">7. Zendesk</h3> <p><picture><source data-srcset="https://www.liveagent.si/wp/urlslab-download/415630df6f41f70a0f4e122247f8aa8d/Zendesk-Ticketing-system-website.png.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" class="wp-image-631929 size-full aligncenter" alt="Zendesk Call Center software homepage" width="2560" height="1570" data-src="https://www.liveagent.si/wp/urlslab-download/c7ac6cb36b57f3245005c68c2b41bc1f/Zendesk-Ticketing-system-website.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="150"></picture></p> <p><em>Best call center software for smaller and mid-sized businesses committed to delivering the best customer service.</em></p> <p>Zendesk provides call center software that is fully integrated with their helpdesk platform. With its large client base, you can rest assured that Zendesk will take care of your call center needs.</p> <h4>Key features:</h4> <ul> <li>Blended call center</li> <li>Native integration options</li> <li>Workflow management</li> <li>ACD</li> <li>IVR</li> <li>Performance metrics</li> </ul> </div> </div> <section class="elementor-section elementor-inner-section elementor-element elementor-element-3f7a751 elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="3f7a751" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-3b4e1b5" data-id="3b4e1b5" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-ec46d1d checklist elementor-widget elementor-widget-text-editor checklist--pros" data-id="ec46d1d" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4>Pros:</h4> <ul> <li>Over 100 third-party integrations</li> <li>Robust knowledge base and self-service options</li> <li>Great uptime</li> </ul> </div> </div> </div> </div> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-7cf9155" data-id="7cf9155" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-aaa2967 checklist elementor-widget elementor-widget-text-editor checklist--cons" data-id="aaa2967" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4>Cons:</h4> <ul> <li>Not many collaboration options</li> <li>No way to prioritize tickets</li> <li>Difficult to communicate with customer support</li> </ul> </div> </div> </div> </div> </div> </section> <div class="elementor-element elementor-element-5a89dd1 checklist elementor-widget elementor-widget-text-editor" data-id="5a89dd1" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4 id="h-zendesk-s-customers">Zendesk’s customers</h4> <p>Modsy, BoxyCharm, and Vimeo are some of the clients that use Zendesk’s software.</p> <h4>Pricing</h4> <p>Zendesk offers three pricing options consisting of $19, $49, and $99 per month per user billed annually.</p> <p>If you’d like to test it out, you can sign up for their 30-day free trial.</p> <h4>Alternative software options</h4> <p>Check out <a href="https://www.liveagent.si/zendesk-alternativa/" title="Liveagent je najbolj pregledana in na prvem mestu ocenjena programska oprema za pomoč uporabnikom, zato menimo, da je odlična alternativa za zendesk. Liveagent je na voljo v 43 prevodih v različne jezike (nekateri delni) in podpira jezikovno prilagodljive pripomočke." hreflang="sl-SI" onover-preload="1">Zendesk alternatives</a>.</p> <h3 id="h-8-talkdesk">8. Talkdesk</h3> <p><picture><source data-srcset="https://www.liveagent.si/wp/urlslab-download/bad04e04d793f469be642434de19c36c/Talkdesk-Call-Center-software-homepage.png.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" alt="Talkdesk Call Center software homepage" width="2560" height="1570" data-src="https://www.liveagent.si/wp/urlslab-download/a6879ef4b01c93e58fdd2de4c21e2b97/Talkdesk-Call-Center-software-homepage.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="151"></picture></p> <p><em>Best call center software for companies employing a minimum of 5 agents looking to improve relationships with their customers.</em></p> <p>Talkdesk’s cloud-based call center software offers 25+ integrations with various business tools to help boost your sales and provide excellent customer support.</p> <h4>Key features:</h4> <ul> <li>Outbound and inbound call center solution</li> <li>VoIP</li> <li>IVR</li> <li>Callback scheduling</li> <li>ACD</li> <li>Reporting and analytics</li> </ul> </div> </div> <section class="elementor-section elementor-inner-section elementor-element elementor-element-8522bce elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="8522bce" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-a166e2f" data-id="a166e2f" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-04a2b44 checklist elementor-widget elementor-widget-text-editor checklist--pros" data-id="04a2b44" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4>Pros:</h4> <ul> <li>User-friendly </li> <li>Call reliability</li> <li>Reliable customer support</li> </ul> </div> </div> </div> </div> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-729f11a" data-id="729f11a" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-6eca6a3 checklist elementor-widget elementor-widget-text-editor checklist--cons" data-id="6eca6a3" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4>Cons:</h4> <ul> <li>Insufficient knowledge base</li> <li>Lacks the ability to change the ringtone</li> <li>Insufficient mobile app</li> </ul> </div> </div> </div> </div> </div> </section> <div class="elementor-element elementor-element-34c9b25 checklist elementor-widget elementor-widget-text-editor" data-id="34c9b25" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4 id="h-talkdesks-customers">Talkdesks’ customers</h4> <p>Across all industries, clients like ClickPay, Canon, and Accenture rely on Talkdesk’s software.</p> <h4>Pricing</h4> <p>Besides their custom pricing plan, Talkdesk has three options to choose from including $75, $95, and $125 per user per month.</p> <p>If you’d like to have a look at their software before purchasing it, you can sign up for a free trial.</p> <h3 id="h-9-vonage">9. Vonage</h3> <p><picture><source data-srcset="https://www.liveagent.si/wp/urlslab-download/364c01afde59e7043d55e4b89552f14a/Vonage-Call-Center-software-homepage.png.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" class="wp-image-631929 size-full aligncenter" alt="Vonage Call Center software homepage" width="2560" height="1570" data-src="https://www.liveagent.si/wp/urlslab-download/e0a5f2397dc14cf93583948828e2e1c3/Vonage-Call-Center-software-homepage.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="152"></picture></p> <p><em>Best call center software for large enterprises that put customer experience and team collaboration at the forefront.</em></p> <p>Vonage offers 40+ business features that will make your calls and video conferences easy to manage.</p> <h4>Key features:</h4> <ul> <li>VoIP</li> <li>Presentation streaming</li> <li>Voice mail</li> <li>IVR</li> <li>Recording</li> <li>Reporting and analytics</li> </ul> </div> </div> <section class="elementor-section elementor-inner-section elementor-element elementor-element-db02eb0 elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="db02eb0" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-daee4a6" data-id="daee4a6" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-2572b84 checklist elementor-widget elementor-widget-text-editor checklist--pros" data-id="2572b84" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4>Pros:</h4> <ul> <li>Great voice quality</li> <li>Reliable mobile app</li> <li>Easy to use</li> </ul> </div> </div> </div> </div> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-81715ef" data-id="81715ef" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-d14bb0e checklist elementor-widget elementor-widget-text-editor checklist--cons" data-id="d14bb0e" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4>Cons:</h4> <ul> <li>Some international numbers might be blocked until submitting a request to allow them</li> <li>Laggy history settings</li> <li>Difficult to communicate with customer support</li> </ul> </div> </div> </div> </div> </div> </section> <div class="elementor-element elementor-element-3dc628d checklist elementor-widget elementor-widget-text-editor" data-id="3dc628d" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4 id="h-vonage-s-customers">Vonage’s customers</h4> <p>Many businesses like Key Travel, Cambly, and Apptivo use Vonage’s products and services.</p> <h4>Pricing</h4> <p>Vonage offers pricing plans for their customers, starting at $19.99, $29.99, and $39.99 per line per month plus taxes and fees.</p> <p>You can also try it out for free when you sign up for Vonage’s 14-day free trial.</p> <h3 id="h-10-freshdesk">10. Freshdesk</h3> <p><picture><source data-srcset="https://www.liveagent.si/wp/urlslab-download/7fdf9cb23c39d075e6cc8467fa665c21/Freshdesk-Ticketing-system-website.png.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" class="wp-image-631929 size-full aligncenter" alt="Freshdesk Call Center software homepage" width="2560" height="1570" data-src="https://www.liveagent.si/wp/urlslab-download/e8d2cd5cf87ef459648b7f6c3b2e5554/Freshdesk-Ticketing-system-website.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="153"></picture></p> <p><em>Best call center software for companies across all industries aiming to provide an amazing customer experience.</em></p> <p>Freshdesk is an established platform in the field of customer support with over 50 000 customers worldwide.</p> <h4>Key features:</h4> <ul> <li>Call center management</li> <li>Routing</li> <li>Ticketing</li> <li>Self-service portal</li> <li>Collaboration tools</li> <li>Workforce management</li> </ul> </div> </div> <section class="elementor-section elementor-inner-section elementor-element elementor-element-0d909fc elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="0d909fc" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-c5366fe" data-id="c5366fe" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-fc1d3a6 checklist elementor-widget elementor-widget-text-editor checklist--pros" data-id="fc1d3a6" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4>Pros:</h4> <ul> <li>Reliable 24/7 customer support</li> <li>Workforce optimization</li> <li>Affordable</li> </ul> </div> </div> </div> </div> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-55cb0ad" data-id="55cb0ad" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-14793b7 checklist elementor-widget elementor-widget-text-editor checklist--cons" data-id="14793b7" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4>Cons:</h4> <ul> <li>Limited reporting features</li> <li>Tickets can get lost while transferring between teams</li> <li>Not enough customization options</li> </ul> </div> </div> </div> </div> </div> </section> <div class="elementor-element elementor-element-fae4b57 checklist elementor-widget elementor-widget-text-editor" data-id="fae4b57" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4 id="h-freshdesk-s-customers">Freshdesk’s customers</h4> <p>Some of the Freshdesk’s clients include Netflix, Evernote, and Optimum Financial Solutions.</p> <h4>Pricing</h4> <p>To use Freshdesk’s core features, sign up for their free plan. If you’d like to experience a full range of the software’s capabilities, you can opt for €15, €39, or €49 agent/month plans.</p> <p>Furthermore, you can try Freshdesk during a 21-day free trial.</p> <h4>Alternative software options</h4> <p>Review <a href="https://www.liveagent.com/blog/freshdesk-alternative/" urlslab_href_old="https://www.liveagent.si/freshdesk-alternative/" title="Upgrade your customer service with 15 top Freshdesk alternatives! Transform your support processes and skyrocket customer satisfaction today." hreflang="en-US" onover-preload="1">Freshdesk alternatives</a>.</p> <h3 id="h-11-avaya">11. Avaya</h3> <p><picture><source data-srcset="https://www.liveagent.si/wp/urlslab-download/7bb270b5302393c0d44b98523f84591c/Avaya-Call-Center-software-homepage.png.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" alt="Avaya Call Center software homepage" width="2560" height="1570" data-src="https://www.liveagent.si/wp/urlslab-download/1f4cc3efe5814664c6cabb3f94fc8a44/Avaya-Call-Center-software-homepage.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="154"></picture></p> <p><em>Best call center software for businesses that strive to deepen connections with their customers.</em></p> <p>Avaya is a cloud-based software solution that will make your virtual conferences truly enjoyable.</p> <h4>Key features:</h4> <ul> <li>Contact management</li> <li>Automated routing</li> <li>IVR</li> <li>Call recording</li> <li>Voice mail</li> <li>Reporting and analytics</li> </ul> </div> </div> <section class="elementor-section elementor-inner-section elementor-element elementor-element-2f268b8 elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="2f268b8" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-fe1b945" data-id="fe1b945" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-ca98aa3 checklist elementor-widget elementor-widget-text-editor checklist--pros" data-id="ca98aa3" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4>Pros:</h4> <ul> <li>Easy to use </li> <li>Easily scalable</li> <li>Customizable interface</li> </ul> </div> </div> </div> </div> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-628ea8a" data-id="628ea8a" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-8300305 checklist elementor-widget elementor-widget-text-editor checklist--cons" data-id="8300305" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4>Cons:</h4> <ul> <li>Lack of self-service</li> <li>No multilingual customer support</li> <li>Insufficient third-party integrations</li> </ul> </div> </div> </div> </div> </div> </section> <div class="elementor-element elementor-element-6ac6c31 checklist elementor-widget elementor-widget-text-editor" data-id="6ac6c31" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4 id="h-avaya-s-customers">Avaya’s customers</h4> <p>You may recognize some of Avaya’s customers, including Datamark, Fiber Industries, and Treated.com.</p> <h4>Pricing</h4> <p>If you’re considering subscribing to Avaya’s services, contact their sales representatives and get a pricing plan made for you.</p> <h3 id="h-12-callhippo">12. CallHippo</h3> <p><picture><source data-srcset="https://www.liveagent.si/wp/urlslab-download/2b38ac9887fc8de5f3f350208ad7116d/Callhippo-Call-Center-software-homepage.png.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" class="wp-image-631929 size-full aligncenter" alt="CallHippo Call Center software homepage" width="2560" height="1570" data-src="https://www.liveagent.si/wp/urlslab-download/71273dab49d5df18d40d10dbf0f4264a/Callhippo-Call-Center-software-homepage.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="155"></picture></p> <p><em>Best call center software for businesses of all sizes aiming to boost growth.</em></p> <p>CallHippo helps over 5000 companies worldwide provide the best customer service to their customers.</p> <h4>Key features:</h4> <ul> <li>Blended call center</li> <li>IVR</li> <li>ACD</li> <li>Predictive and automatic dialing</li> <li>Telemarketing management</li> <li>Reporting and analytics</li> </ul> </div> </div> <section class="elementor-section elementor-inner-section elementor-element elementor-element-c725bc5 elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="c725bc5" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-bb066c2" data-id="bb066c2" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-5f0e8e4 checklist elementor-widget elementor-widget-text-editor checklist--pros" data-id="5f0e8e4" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4>Pros:</h4> <ul> <li>Clear and user-friendly dashboard</li> <li>Easy to set up</li> <li>Affordable</li> </ul> </div> </div> </div> </div> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-e8caba1" data-id="e8caba1" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-1ab1535 checklist elementor-widget elementor-widget-text-editor checklist--cons" data-id="1ab1535" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4>Cons:</h4> <ul> <li>Occasional connectivity issues</li> <li>Difficult to communicate with customer support</li> <li>Limited reporting capabilities</li> </ul> </div> </div> </div> </div> </div> </section> <div class="elementor-element elementor-element-a4cfb2a checklist elementor-widget elementor-widget-text-editor" data-id="a4cfb2a" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4 id="h-callhippos-s-customers">CallHippos’s customers</h4> <p>Among businesses that use CallHippo, you can find Brioso Technologies, Aspire, and Altvalora.</p> <h4>Pricing</h4> <p>CallHippo offers four pricing plans you can choose from including €15, €22, €36, and €45 per user per month. You can also purchase further add-ons.</p> <h3 id="h-13-3cx">13. 3CX</h3> <p><picture><source data-srcset="https://www.liveagent.si/wp/urlslab-download/8c11ff325cdb5f75b08350934f0ee037/3CX-Call-Center-software-homepage.png.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" class="wp-image-631929 size-full aligncenter" alt="3CX Call Center software homepage" width="2560" height="1570" data-src="https://www.liveagent.si/wp/urlslab-download/bc89c6f32d11f17218e9c44a9e011b32/3CX-Call-Center-software-homepage.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="156"></picture></p> <p><em>Best call center software for a wide range of companies who want to cut their telco costs while keeping high levels of customer satisfaction.</em></p> <p>3CX is trusted by more than 600 000 companies across all industries, so you can be sure you will be in good hands.</p> <h4>Key features:</h4> <ul> <li>Blended call center</li> <li>Call routing</li> <li>ACD</li> <li>IVR</li> <li>Audio/video conferencing</li> <li>Reporting and analytics</li> </ul> </div> </div> <section class="elementor-section elementor-inner-section elementor-element elementor-element-dda2aec elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="dda2aec" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-fc0ffd0" data-id="fc0ffd0" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-1b4df87 checklist elementor-widget elementor-widget-text-editor checklist--pros" data-id="1b4df87" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4>Pros:</h4> <ul> <li>Mobile apps for iOS and Android</li> <li>Easy to set up and use</li> <li>Reliable customer support</li> </ul> </div> </div> </div> </div> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-498a195" data-id="498a195" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-bb2449d checklist elementor-widget elementor-widget-text-editor checklist--cons" data-id="bb2449d" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4>Cons:</h4> <ul> <li>Occasional connectivity issues</li> <li>Call logs can be hard to navigate</li> <li>Not enough customization options</li> </ul> </div> </div> </div> </div> </div> </section> <div class="elementor-element elementor-element-62a7f32 checklist elementor-widget elementor-widget-text-editor" data-id="62a7f32" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4 id="h-3cx-s-customers">3CX’s customers</h4> <p>3CX has many different customers including Toyota, Wilson, and American Express.</p> <h4>Pricing</h4> <p>You can use some of 3CX’s software features free of charge. However, if you’d like to take advantage of their more advanced features, you can sign up for one of the following plans: €150, €235, or €270 for their hosted option. If you’d like to use the self-managed solution, you can pay €135, or €170.</p> <p>The first year of using 3CX’s software is considered a free trial period.</p> <h4>Alternative software options</h4> <p>Evaluate <a href="https://www.liveagent.si/3cx-alternativa/" title="Preklopite z 3CX na LiveAgent in odkrijte najboljšo alternativo z brezplačno 14-dnevno preskusno različico. Brez stroškov namestitve in obveznosti, z 24/7 podporo. Izboljšajte komunikacijo z integracijo e-pošte, klepeta v živo, klicnega centra, Viberja in družabnih medijev. Preizkusite zdaj brez kreditne kartice!" hreflang="sl-SI" onover-preload="1">3CX alternatives</a>.</p> <h3 id="h-14-dialpad-ai">14. Dialpad AI</h3> <p><picture><source data-srcset="https://www.liveagent.si/wp/urlslab-download/246f10483f6f4a4fda502f87340c1944/Dialpad-Call-Center-software-homepage.png.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" alt="Dialpad AI Call Center software homepage" width="2560" height="1570" data-src="https://www.liveagent.si/wp/urlslab-download/4e0ca2c94f5441daecc4905ab48a6379/Dialpad-Call-Center-software-homepage.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="157"></picture></p> <p><em>Best call center software for businesses of all sizes which are not afraid of innovation.</em></p> <p>Dialpad offers a reliable software solution that offers an automated, yet highly personalized experience.</p> <h4>Key features:</h4> <ul> <li>IVR</li> <li>ACD</li> <li>Inbound and outbound call center solution</li> <li>Automated routing</li> <li>Power dialer</li> <li>Performance management</li> </ul> </div> </div> <section class="elementor-section elementor-inner-section elementor-element elementor-element-02c6f9b elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="02c6f9b" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-db31397" data-id="db31397" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-c803242 checklist elementor-widget elementor-widget-text-editor checklist--pros" data-id="c803242" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4>Pros:</h4> <ul> <li>Many configuration options</li> <li>Easy to set up and use</li> <li>Switching live calls between devices</li> </ul> </div> </div> </div> </div> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-193f441" data-id="193f441" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-52e7530 checklist elementor-widget elementor-widget-text-editor checklist--cons" data-id="52e7530" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4>Cons:</h4> <ul> <li>Insufficient how-tos</li> <li>Occasional connectivity issues</li> <li>Lacks some internal communication features</li> </ul> </div> </div> </div> </div> </div> </section> <div class="elementor-element elementor-element-ce98290 checklist elementor-widget elementor-widget-text-editor" data-id="ce98290" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4 id="h-dialpad-ai-s-customers">Dialpad AI’s customers</h4> <p>Dialpad has a large customer base including companies like Fenway Health, Uber, and Clear Capital.</p> <h4>Pricing</h4> <p>You can use Dialpad’s software for €20, or €25 per user per month, or you can request a custom pricing plan to fit your exact needs.</p> <p>You can try this software solution for free if you sign up for the 14-day free trial.</p> <h3 id="h-15-bitrix24">15. Bitrix24</h3> <p><picture><source data-srcset="https://www.liveagent.si/wp/urlslab-download/8e3579ebb8c25117f28151e89fdc8494/Bitrix24-Call-Center-software-homepage.png.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" class="wp-image-631929 size-full aligncenter" alt="Bitrix24 Call Center software homepage" width="2560" height="1570" data-src="https://www.liveagent.si/wp/urlslab-download/deb7d5c211f5dc6cd531eb5aa38bb213/Bitrix24-Call-Center-software-homepage.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="158"></picture></p> <p><em>Best call center software for small companies with remote teams that want to have effective collaboration.</em></p> <p>Bitrix24 is an ideal solution for companies that want to increase their sales whether they are at the office or on the other end of the world. Bitrix24 provides both cloud-based and on-premise solutions so it can fit your business perfectly.</p> <h4>Key features:</h4> <ul> <li>Inbound and outbound call center</li> <li>ACD</li> <li>IVR</li> <li>Automated routing</li> <li>Predictive and auto-dialer</li> <li>Performance metrics</li> </ul> </div> </div> <section class="elementor-section elementor-inner-section elementor-element elementor-element-09c2312 elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="09c2312" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-a1a680c" data-id="a1a680c" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-fd7c74a checklist elementor-widget elementor-widget-text-editor checklist--pros" data-id="fd7c74a" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4>Pros:</h4> <ul> <li>Easy to integrate</li> <li>Customizable UI</li> <li>Reliable app for Android</li> </ul> </div> </div> </div> </div> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-b92d73c" data-id="b92d73c" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-7fc1ea7 checklist elementor-widget elementor-widget-text-editor checklist--cons" data-id="7fc1ea7" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4>Cons:</h4> <ul> <li>Insufficient file-sharing</li> <li>Difficult to reach tech support</li> <li>Steep learning curve</li> </ul> </div> </div> </div> </div> </div> </section> <div class="elementor-element elementor-element-0966ca1 checklist elementor-widget elementor-widget-text-editor" data-id="0966ca1" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4 id="h-bitrix24-s-customers">Bitrix24’s customers</h4> <p>Companies that use Bitrix24’s software include PC Pulse, Cargo, and Compara.</p> <h4>Pricing</h4> <p>You can experience some of the basic features completely free of charge with Bitrix24’s free plan. However, if you want to take advantage of their additional features, including call center software, you can subscribe to a $39, $79, or $159 per month plan. If you prefer an on-premise system, you can purchase a one-time license costing either $2990 or $24990 for enterprises.</p> <p>Before committing to any of these paid plans, you can try Bitrix24 using their 30-day free trial.</p> <h4>Alternative software options</h4> <p>Look into <a href="https://www.liveagent.si/alternativa-bitrix24/" title="Liveagent je stroškovno učinkovitejši v primerjavi z drugimi rešitvami tehnične službe. Liveagent ponuja orodja, funkcije in integracije za boljšo podporo strankam. Z več kot 175+ funkcijami službe za pomoč uporabnikom bo zagotavljanje podpore kos." hreflang="sl-SI" onover-preload="1">Bitrix24 alternatives</a>.</p> <h3 id="h-16-aircall">16. Aircall</h3> <p><picture><source data-srcset="https://www.liveagent.si/wp/urlslab-download/d450a2f41690aefd21c226ff1633c67e/Aircall-Call-Center-software-homepage.png.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" alt="Aircall Call Center software homepage" width="2560" height="1570" data-src="https://www.liveagent.si/wp/urlslab-download/33bee9229a9af23f754ece28dd9acba7/Aircall-Call-Center-software-homepage.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="159"></picture></p> <p><em>Best call center software for all the companies that conduct sales and support through phone.</em></p> <p>More than 9000 customers trust Aircall’s cloud-based call center software with their contact center operations.</p> <h4>Key features:</h4> <ul> <li>Blended call center</li> <li>ACD</li> <li>IVR</li> <li>Call center management</li> <li>Call recording</li> <li>Reporting and analytics</li> </ul> </div> </div> <section class="elementor-section elementor-inner-section elementor-element elementor-element-3ed0d11 elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="3ed0d11" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-8bf3ab1" data-id="8bf3ab1" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-9feb805 checklist elementor-widget elementor-widget-text-editor checklist--pros" data-id="9feb805" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4>Pros:</h4> <ul> <li>Easy to set up</li> <li>Good call quality</li> <li>Extensive knowledge base</li> </ul> </div> </div> </div> </div> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-5852749" data-id="5852749" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-9072f83 checklist elementor-widget elementor-widget-text-editor checklist--cons" data-id="9072f83" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4>Cons:</h4> <ul> <li>Lack of customization</li> <li>Does not accept text messages</li> <li>It can be laggy at times </li> </ul> </div> </div> </div> </div> </div> </section> <div class="elementor-element elementor-element-b2a9058 checklist elementor-widget elementor-widget-text-editor" data-id="b2a9058" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4 id="h-aircall-s-customers">Aircall’s customers</h4> <p>Among businesses that use Aircall’s software, you can find Avocado, Jobilla, and Birdies.</p> <h4>Pricing</h4> <p>Aircall’s basic plan starts at €30 per month billed annually. If you’d like to get access to more features, you will pay €50 per month also billed annually. Furthermore, you can contact Aircall and get a custom pricing plan that will fit your needs perfectly.<br>Before you decide to subscribe to a paid plan, you can try Aircall for free with their 7-day free trial.</p> <h4>Alternative software options</h4> <p>Check out <a href="https://www.liveagent.si/aircall-alternativa/" title="Iščete drugačno rešitev kot je Aircall? Poglejte si LiveAgent in spoznajte prednosti. Začnite z brezplačnim preizkusom že danes in ponudite boljšo podporo svojim strankam." hreflang="sl-SI" onover-preload="1">Aircall alternatives</a>.</p> <h3 id="h-17-twilio">17. Twilio</h3> <p><picture><source data-srcset="https://www.liveagent.si/wp/urlslab-download/20efafef05c807eeb0c690cdbd3e2c26/Twilio-Call-Center-software-homepage.png.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" alt="Twilio Call Center software homepage" width="2560" height="1570" data-src="https://www.liveagent.si/wp/urlslab-download/e77b04a6cfe3b345f0d8997d99cffc4e/Twilio-Call-Center-software-homepage.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="160"></picture></p> <p><em>Best call center software for companies of all sizes that need a reliable call center software solution.</em></p> <p>Twilio is a customer engagement platform that allows you to provide truly personalized support to your clients.</p> <h4>Key features:</h4> <ul> <li>Blended call center</li> <li>ACD</li> <li>IVR</li> <li>Audio/video conferencing</li> <li>Collaboration tools</li> <li>Call routing</li> </ul> </div> </div> <section class="elementor-section elementor-inner-section elementor-element elementor-element-182aa91 elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="182aa91" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-4d67507" data-id="4d67507" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-2f03eaf checklist elementor-widget elementor-widget-text-editor checklist--pros" data-id="2f03eaf" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4>Pros:</h4> <ul> <li>Reliable customer support</li> <li>Automation options</li> <li>Extensive knowledge base</li> </ul> </div> </div> </div> </div> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-c90a4d5" data-id="c90a4d5" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-032f47c checklist elementor-widget elementor-widget-text-editor checklist--cons" data-id="032f47c" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4>Cons:</h4> <ul> <li>Requires advanced IT skills</li> <li>Insufficient analytics and reporting</li> <li>Insufficient mobile apps</li> </ul> </div> </div> </div> </div> </div> </section> <div class="elementor-element elementor-element-f9d6ec1 checklist elementor-widget elementor-widget-text-editor" data-id="f9d6ec1" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4 id="h-twilio-s-customers">Twilio’s customers</h4> <p>Some of the well-known companies that use Twilio include DoorDash, Allergan, and Lyft.</p> <h4>Pricing</h4> <p>Twilio’s pricing to initiate calls starts at 2 cents per minute. To receive calls, the price starts at $1 monthly per phone number and 1 cent per minute.</p> <p>You can try Twilio for free when you sign up for their 45-day free trial.</p> <h3 id="h-18-dixa">18. Dixa</h3> <p><picture><source data-srcset="https://www.liveagent.si/wp/urlslab-download/2a20f3c78f55b8e7c46c1151d304ea31/Dixa-Call-Center-software-homepage.png.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" class="wp-image-631929 size-full aligncenter" alt="Dixa Call Center software homepage" width="2560" height="1570" data-src="https://www.liveagent.si/wp/urlslab-download/d070d893d43cd3a94e65c51bb9fd35ab/Dixa-Call-Center-software-homepage.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="161"></picture></p> <p><em>Best call center software for businesses of all sizes that strive to provide an amazing experience to their customers.</em></p> <p>Dixa allows its customers to provide a truly multi-channel experience to their customers in small or large contact centers.</p> <h4>Key features:</h4> <ul> <li>Blended call center</li> <li>VoIP</li> <li>IVR</li> <li>Multi-channel data collection</li> <li>Collaboration tools</li> <li>Employee activity monitoring</li> </ul> </div> </div> <section class="elementor-section elementor-inner-section elementor-element elementor-element-20e7a68 elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="20e7a68" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-5575012" data-id="5575012" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-f175d70 checklist elementor-widget elementor-widget-text-editor checklist--pros" data-id="f175d70" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4>Pros:</h4> <ul> <li>AI-optimized knowledge base</li> <li>Good uptime</li> <li>UI is easy to navigate</li> </ul> </div> </div> </div> </div> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-0713654" data-id="0713654" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-225e51a checklist elementor-widget elementor-widget-text-editor checklist--cons" data-id="225e51a" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4>Cons:</h4> <ul> <li>Occasional issues with call forwarding</li> <li>Insufficient analytics </li> <li>No call transcription</li> </ul> </div> </div> </div> </div> </div> </section> <div class="elementor-element elementor-element-852e786 checklist elementor-widget elementor-widget-text-editor" data-id="852e786" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4 id="h-dixa-s-customers">Dixa’s customers</h4> <p>Some of Dixa’s happy customers include Organic Basics, Rapha, and Too Good To Go.</p> <h4>Pricing</h4> <p>You can contact Dixa’s sales team to book a demo call and get a customized pricing plan.</p> <p>However, if you want to try it out, you can sign up for their free trial.</p> <h4>Alternative software options</h4> <p>Review <a href="https://www.liveagent.si/dixa-alternativa/" title="Iščete alternativo Dixi? Poiščite več informacij o cenovno ugodnem večkanalnem sistemu in funkcijah LiveAgent." hreflang="sl-SI" onover-preload="1">Dixa alternatives</a>.</p> <h3 id="h-19-nextiva">19. Nextiva</h3> <p><picture><source data-srcset="https://www.liveagent.si/wp/urlslab-download/672b15d16faaad9930697fc5329783f5/Nextiva-Call-Center-software-homepage.png.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" alt="Nextiva Call Center software homepage" width="2560" height="1570" data-src="https://www.liveagent.si/wp/urlslab-download/a86f8a2f915c2a1868c938ae8abb62ea/Nextiva-Call-Center-software-homepage.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="162"></picture></p> <p><em>Best call center software for larger businesses that look for a reliable enterprise software solution.</em></p> <p>Nextiva offers a reliable and secure call center software system that over 80 000 companies around the world rely on.</p> <h4>Key features:</h4> <ul> <li>IVR</li> <li>ACD</li> <li>Activity dashboard</li> <li>Audio/video conferencing</li> <li>Predictive and auto-dialer</li> <li>Reporting and analytics</li> </ul> </div> </div> <section class="elementor-section elementor-inner-section elementor-element elementor-element-7196726 elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="7196726" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-3ac360d" data-id="3ac360d" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-b2506bf checklist elementor-widget elementor-widget-text-editor checklist--pros" data-id="b2506bf" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4>Pros:</h4> <ul> <li>Reliable mobile app</li> <li>Great uptime</li> <li>Easy to manage</li> </ul> </div> </div> </div> </div> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-5e9bd3a" data-id="5e9bd3a" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-4a15ff4 checklist elementor-widget elementor-widget-text-editor checklist--cons" data-id="4a15ff4" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4>Cons:</h4> <ul> <li>Steep learning curve</li> <li>Uploading audio files can be difficult at times </li> <li>Sometimes it’s difficult to reach tech support</li> </ul> </div> </div> </div> </div> </div> </section> <div class="elementor-element elementor-element-c1565d5 checklist elementor-widget elementor-widget-text-editor" data-id="c1565d5" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4 id="h-nextiva-s-customers">Nextiva’s customers</h4> <p>You may recognize some of Nextiva’s customers including Taco Bell, Pac-12, and Buffalo Bills.</p> <h4>Pricing</h4> <p>You can subscribe to one of the three pricing plans Nextiva offers, including $18.95, $22.95, or $32.95 per user per month. All of these options can be billed monthly or annually.</p> <p>You can try out some of Nextiva’s features by signing up for the 7-day free trial.</p> <h3 id="h-20-nice-cxone">20. Nice CXone</h3> <p><picture><source data-srcset="https://www.liveagent.si/wp/urlslab-download/c670c12a1d6f2015bae8c21ac4ba829b/Nice-CXone-Call-Center-software-homepage.png.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" class="wp-image-631929 size-full aligncenter" alt="Nice CXone Call Center software homepage" width="2560" height="1570" data-src="https://www.liveagent.si/wp/urlslab-download/92bbbcabfa4e391d7d4e8b42c6666a76/Nice-CXone-Call-Center-software-homepage.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="163"></picture></p> <p><em>Best call center software for companies of all sizes looking to improve relationships with their clients.</em></p> <p>Nice CXone empowers its clients to harness the powers of AI and automation to deliver the best customer experience possible.</p> <h4>Key features:</h4> <ul> <li>Blended call center</li> <li>Automated routing</li> <li>Progressive dialer</li> <li>Ticket management</li> <li>Call recording</li> <li>Reporting and analytics</li> </ul> </div> </div> <section class="elementor-section elementor-inner-section elementor-element elementor-element-db01fa3 elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="db01fa3" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-c928a52" data-id="c928a52" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-ab3e7d7 checklist elementor-widget elementor-widget-text-editor checklist--pros" data-id="ab3e7d7" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4>Pros:</h4> <ul> <li>UI is easy to navigate</li> <li>Good call quality</li> <li>Clear and user-friendly dashboard</li> </ul> </div> </div> </div> </div> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-41613c4" data-id="41613c4" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-778d6f3 checklist elementor-widget elementor-widget-text-editor checklist--cons" data-id="778d6f3" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4>Cons:</h4> <ul> <li>Lacks customization</li> <li>It can be slow at times </li> <li>Insufficient custom reports</li> </ul> </div> </div> </div> </div> </div> </section> <div class="elementor-element elementor-element-bc984c1 checklist elementor-widget elementor-widget-text-editor" data-id="bc984c1" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4 id="h-nice-cxone-s-customers">Nice CXone’s customers</h4> <p>Nice CXone is trusted by many customers including Columbia Sportswear, Radisson Hotels, and Teleflora.</p> <h4>Pricing</h4> <p>You can take advantage of Nice CXone’s features starting at $100 per month per feature.</p> <p>If you’d like to try it out before making a purchase, you can sign up for their 60-day free trial.</p> <h3 id="h-21-ujet">21. UJET</h3> <p><picture><source data-srcset="https://www.liveagent.si/wp/urlslab-download/d611e797a67e9376793a4e9f77092fe1/UJET-Call-Center-software-homepage.png.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" class="wp-image-631929 size-full aligncenter" alt="UJET Call Center software homepage" width="2560" height="1570" data-src="https://www.liveagent.si/wp/urlslab-download/1faf34bec2664b608c180b1ed987164f/UJET-Call-Center-software-homepage.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="164"></picture></p> <p><em>Best call center software for mid-sized and large companies that want to bring the best support to their clients.</em></p> <p>If you employ at least 50 contact center agents, UJET is an excellent call center software for you.</p> <h4>Key features:</h4> <ul> <li>Blended call center</li> <li>IVR</li> <li>ACD</li> <li>Call routing</li> <li>Call recording</li> <li>Reporting and analytics</li> </ul> </div> </div> <section class="elementor-section elementor-inner-section elementor-element elementor-element-696d7ce elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="696d7ce" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-61c7fe1" data-id="61c7fe1" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-fc6055e checklist elementor-widget elementor-widget-text-editor checklist--pros" data-id="fc6055e" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4>Pros:</h4> <ul> <li>Easy integration with Linux</li> <li>Reliable customer support</li> <li>Helpful tracking tools</li> </ul> </div> </div> </div> </div> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-9698061" data-id="9698061" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-bb09bfa checklist elementor-widget elementor-widget-text-editor checklist--cons" data-id="bb09bfa" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4>Cons:</h4> <ul> <li>Insufficient native reporting functionality</li> <li>It can be slow at times </li> <li>Occasional connectivity issues</li> </ul> </div> </div> </div> </div> </div> </section> <div class="elementor-element elementor-element-328bc0b checklist elementor-widget elementor-widget-text-editor" data-id="328bc0b" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4 id="h-ujet-s-customers">UJET’s customers</h4> <p>Among businesses that use UJET’s software, you can find Wag!, Instacart, and Zettle.</p> <h4>Pricing</h4> <p>UJET’s software is available for purchase for $65, $69, $99, or $120 a month.</p> <p>If you’d like to try UJET without committing to a paid subscription, you can register for a free trial.</p> <h3 id="h-22-ringover">22. Ringover</h3> <p><picture><source data-srcset="https://www.liveagent.si/wp/urlslab-download/3f69e555c6829e683565ad501c8de20a/Ringover-Call-Center-software-homepage.png.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" class="wp-image-631929 size-full aligncenter" alt="UJET Call Center software homepage" width="2560" height="1570" data-src="https://www.liveagent.si/wp/urlslab-download/3c572c6006db9762a32819e7c7f90b4b/Ringover-Call-Center-software-homepage.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="165"></picture></p> <p><em>Best call center software for small to mid-sized businesses across all industries.</em></p> <p>Ringover is a simple to implement and use software with 40+ business tools that allow you to have all the customer information at hand.</p> <h4>Key features:</h4> <ul> <li>Blended call center</li> <li>Collaboration tools</li> <li>ACD</li> <li>IVR</li> <li>Video conferencing</li> <li>Reporting and analytics</li> </ul> </div> </div> <section class="elementor-section elementor-inner-section elementor-element elementor-element-bd11985 elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="bd11985" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-ba66602" data-id="ba66602" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-b29c696 checklist elementor-widget elementor-widget-text-editor checklist--pros" data-id="b29c696" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4>Pros:</h4> <ul> <li>Intuitive user interface</li> <li>Shadowing features</li> <li>Clear and easy to use dashboard</li> </ul> </div> </div> </div> </div> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-87e96b1" data-id="87e96b1" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-66a73aa checklist elementor-widget elementor-widget-text-editor checklist--cons" data-id="66a73aa" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4>Cons:</h4> <ul> <li>Notifications may lag at times</li> <li>Occasional connectivity issues</li> <li>Occasional delays</li> </ul> </div> </div> </div> </div> </div> </section> <div class="elementor-element elementor-element-1a98e2b checklist elementor-widget elementor-widget-text-editor" data-id="1a98e2b" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4 id="h-ringover-s-customers">Ringover’s customers</h4> <p>Ringover has over 10 000 clients including Sherpany, Klaxoon, and Clausematch.</p> <h4>Pricing</h4> <p>You can subscribe to Ringover for €19 or €39 per user per month. If you’d like to get a custom pricing plan, you can contact Ringover’s sales team.</p> <p>Furthermore, you can try this software solution for free if you sign up for a 7-day free trial.</p> <h3 id="h-23-vicidial">23. VICIdial</h3> <p><picture><source data-srcset="https://www.liveagent.si/wp/urlslab-download/677c956611aed8df820febc083de9eeb/VICIdial-Call-Center-software-homepage.png.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" class="wp-image-631929 size-full aligncenter" alt="VICIdial Call Center software homepage" width="2560" height="1570" data-src="https://www.liveagent.si/wp/urlslab-download/300f2d5f90d56d9991683ab4dd78a078/VICIdial-Call-Center-software-homepage.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="166"></picture></p> <p><em>Best call center software for every business that doesn’t appreciate vendor lock-in.</em></p> <p>VICIdial is an open-source contact center software that is used by more than 140 000 customers worldwide.</p> <h4>Key features:</h4> <ul> <li>Blended call center</li> <li>IVR</li> <li>Predictive dialer</li> <li>ACD</li> <li>Call routing</li> <li>Call recording</li> </ul> </div> </div> <section class="elementor-section elementor-inner-section elementor-element elementor-element-22884b1 elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="22884b1" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-4cb6720" data-id="4cb6720" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-bd3623a checklist elementor-widget elementor-widget-text-editor checklist--pros" data-id="bd3623a" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4>Pros:</h4> <ul> <li>Free of charge</li> <li>Easily scalable</li> <li>Compatible with Linux</li> </ul> </div> </div> </div> </div> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-a37a08a" data-id="a37a08a" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-1e446a0 checklist elementor-widget elementor-widget-text-editor checklist--cons" data-id="1e446a0" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4>Cons:</h4> <ul> <li>Steep learning curve</li> <li>Outdated interface</li> <li>Difficult to set up without advanced IT skills</li> </ul> </div> </div> </div> </div> </div> </section> <div class="elementor-element elementor-element-141be28 checklist elementor-widget elementor-widget-text-editor" data-id="141be28" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4 id="h-vicidial-s-customers">VICIdial’s customers</h4> <p>VICIdial is used by clients like Directo, Homebase, and PROS.</p> <h4>Pricing</h4> <p>You can use VICIdial’s call center software completely free of charge.</p> <h3 id="h-24-channels">24. Channels</h3> <p><picture><source data-srcset="https://www.liveagent.si/wp/urlslab-download/5bf04fc749d7049628a5bd5fa4c86427/Channels-Call-Center-software-homepage.png.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" class="wp-image-631929 size-full aligncenter" alt="VICIdial Call Center software homepage" width="2560" height="1570" data-src="https://www.liveagent.si/wp/urlslab-download/6800f05ebb1b8f53d025b0d3fe566968/Channels-Call-Center-software-homepage.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="167"></picture></p> <p><em>Best call center software for businesses of all sizes in eCommerce and online retail.</em></p> <p>Channels is a cloud-based data-powered business phone system that allows you to easily connect with your clients.</p> <h4>Key features:</h4> <ul> <li>Blended call center</li> <li>Callback scheduling</li> <li>IVR</li> <li>Activity dashboard</li> <li>Call recording</li> <li>Call routing</li> </ul> </div> </div> <section class="elementor-section elementor-inner-section elementor-element elementor-element-6bc3a1c elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="6bc3a1c" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-bfc3ffd" data-id="bfc3ffd" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-980fdc9 checklist elementor-widget elementor-widget-text-editor checklist--pros" data-id="980fdc9" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4>Pros:</h4> <ul> <li>Reliable customer support</li> <li>Easy to set up</li> <li>Affordable</li> </ul> </div> </div> </div> </div> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-af87dd1" data-id="af87dd1" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-a761fd2 checklist elementor-widget elementor-widget-text-editor checklist--cons" data-id="a761fd2" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4>Cons:</h4> <ul> <li>Slow downloading from the cloud</li> <li>It can be glitchy at times</li> <li>Insufficient custom reports</li> </ul> </div> </div> </div> </div> </div> </section> <div class="elementor-element elementor-element-061c135 checklist elementor-widget elementor-widget-text-editor" data-id="061c135" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4 id="h-channels-s-customers">Channels’s customers</h4> <p>Channels is trusted by many customers including Kodakit, InstaForex, and DocPlanner.</p> <h4>Pricing</h4> <p>Channels allows you to use their essential features, including call center software, free of charge. If you want to take advantage of their advanced options, you can subscribe for $24, or $62 a month.</p> <p>Before deciding to purchase a paid package, you can sign up for a free trial.</p> <h4>Alternative software options</h4> <p>Evaluate <a href="https://www.liveagent.si/channels-alternativa/" title="Ne izgubljajte časa z iskanjem alternative za Channels. Poglejte si LiveAgent in njegovo večkanalno podporo, orodja in funkcije." hreflang="sl-SI" onover-preload="1">Channels alternatives</a>.</p> <h3 id="h-25-avoxi">25. Avoxi</h3> <p><picture><source data-srcset="https://www.liveagent.si/wp/urlslab-download/8e5c6b6e6cd4100dd2d6cb35636a71fb/Avoxi-Call-Center-software-homepage.png.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" alt="Avoxi Call Center software homepage" width="2560" height="1570" data-src="https://www.liveagent.si/wp/urlslab-download/860484cf8bb9e29f8340adb9eac31e54/Avoxi-Call-Center-software-homepage.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="168"></picture></p> <p><em>Best call center software for larger-scale businesses across all industries located anywhere in the world.</em></p> <p>Avoxi has over 20 years of experience in international communications. With its coverage of more than 170 countries, you can be sure that your customers will be able to reach you each time.</p> <h4>Key features:</h4> <ul> <li>Blended call center</li> <li>Reporting and analytics</li> <li>IVR</li> <li>Video conferencing</li> <li>Call recording</li> <li>Call routing</li> </ul> </div> </div> <section class="elementor-section elementor-inner-section elementor-element elementor-element-e60699a elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="e60699a" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-f34f5a7" data-id="f34f5a7" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-998bfd1 checklist elementor-widget elementor-widget-text-editor checklist--pros" data-id="998bfd1" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4>Pros:</h4> <ul> <li>Reliable customer support</li> <li>Easy to set up and use</li> <li>Customization options</li> </ul> </div> </div> </div> </div> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-333456b" data-id="333456b" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-f1c93ab checklist elementor-widget elementor-widget-text-editor checklist--cons" data-id="f1c93ab" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4>Cons:</h4> <ul> <li>Slow downloading from the cloud</li> <li>The mobile app can be glitchy at times</li> <li>Insufficient self-service</li> </ul> </div> </div> </div> </div> </div> </section> <div class="elementor-element elementor-element-d45d542 checklist elementor-widget elementor-widget-text-editor" data-id="d45d542" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4 id="h-avoxi-s-customers">Avoxi’s customers</h4> <p>You may recognize some of Avoxi’s clients like Moncler, Marriott International, and Black & Decker.</p> <h4>Pricing</h4> <p>You can start using some of Avoxi’s features for free. However, if you want to take advantage of their further features, you can choose from the following options: $19.99 per user or $39.99 per user.</p> <p>Moreover, you can get acquainted with Avoxi’s features during the 7-day trial period.</p> <h2 id="h-what-is-the-best-call-center-software">What is the best call center software?</h2> <p>There are many call center software options to choose from. Let’s have a quick look at the top 5.</p> <ul> <li><strong>LiveAgent</strong> – With its call center capabilities, LiveAgent is the best you can get at an affordable price. LiveAgent boasts a Capterra rating of 4.7 and includes features like automation options, <a href="https://www.liveagent.si/integracije/" urlslab_href_old="/integrations/" title="LiveAgent provides a large number of integrations in the form of plugins. Check out all the available integration solutions right now." hreflang="sl-SI" onover-preload="1">over 150 integrations</a>, and a robust knowledge base with a self-service portal. It is an excellent option for all businesses striving to provide the best customer service possible.</li> <li><strong>Genesys</strong> – Having over 70 000 customers worldwide, Genesys is an established player in the field of customer service. With a Capterra rating of 4.2, you can rest assured that your contact center operations will be well taken care of.</li> <li><strong>Talkdesk</strong> – If you’re looking for a call center software that will help your team boost <a href="https://www.liveagent.com/blog/customer-engagement-metrics/" urlslab_href_old="https://www.liveagent.com/blog/how-to-build-a-customer-engagement-strategy/" title="Unlock business success with 12 essential customer engagement metrics. Learn how to track, implement, and enhance your strategies in 2024!" hreflang="en-US" onover-preload="1">customer engagement</a>, connect with your clients, and close more deals, look no further. A rating of 4.5 on Capterra shows that Talkdesk’s solution will not disappoint you no matter the industry you are in.</li> <li><strong>Five9</strong> – This call center software leaves little to be desired. Boasting a 4.2 Capterra rating, there is no doubt that Five9’s solution will not disappoint. If you’re trying to <a href="https://www.liveagent.com/blog/branding-tactics/" title="Discover the top 18 branding tactics for 2024 to elevate your business with LiveAgent. From enhancing brand recognition and customer loyalty to hiring top talent, this guide explores essential strategies like public speaking, customer focus, and more. Learn how to make your brand a household name with long-term plans that go beyond logos and color schemes. Uncover the benefits of effective branding and choose the best tactics for your business success. Visit now to transform your brand's image today!" hreflang="en-US" onover-preload="1">build brand awareness</a> and strong relationships with your client base, this might be a great option for you.</li> <li><strong>UJET</strong> – If you value software that is accessible and compatible with mobile platforms, UJET might be the one for you. A 4.5 rating on Capterra demonstrates that UJET is a robust call center solution for companies that keep customer-centricity at the top of their priority list.</li> </ul> </div> </div> <div class="elementor-element elementor-element-e951ca8 elementor-widget elementor-widget-spacer" data-id="e951ca8" data-element_type="widget" data-widget_type="spacer.default"> <div class="elementor-widget-container"> <div class="elementor-spacer"> <div class="elementor-spacer-inner"></div> </div> </div> </div> </div></div></div> </div> </div> </section> <section class="elementor-section elementor-top-section elementor-element elementor-element-b5ada17 elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="b5ada17" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-16 elementor-top-column elementor-element elementor-element-ccb3134" data-id="ccb3134" data-element_type="column"> <div class="elementor-widget-wrap"> </div> </div> <div class="elementor-column elementor-col-66 elementor-top-column elementor-element elementor-element-e4aedf3" data-id="e4aedf3" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-9a737f6 elementor-widget elementor-widget-heading" data-id="9a737f6" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h2 id="h-top-5-call-center-software-compared">Top 5 call center software compared</h2> </div> </div> <div class="elementor-element elementor-element-b0b9439 elementor-widget elementor-widget-html" data-id="b0b9439" data-element_type="widget" data-widget_type="html.default"> <div class="elementor-widget-container"> <div class="AlternativeTable"> <table class="AlternativeTable__table"> <thead> <tr> <th scope="col">Call Center software</th> <th scope="col">LiveAgent <div class="ComparePlans__tooltip AlternativeTable__icon-padding"> <div class="info-icon"></div> <span class="ComparePlans__tooltip__text"><a href="https://www.liveagent.si/preizkus/" title="Prijavite se za brezplačni 14-dnevni preizkus LiveAgent in izkusite vse funkcionalnosti velikega paketa brez obveznosti. Uporabite svoj poslovni e-poštni naslov za 30-dnevni preizkus. Kreditna kartica ni potrebna!" hreflang="sl-SI" onover-preload="1">Try the top call center software for free!</a> No credit card required.</span> </div> </th> <th scope="col">Genesys </th> <th scope="col">Talk desk </th> <th scope="col">Five9 </th> <th scope="col">UJET </th> </tr> </thead> <tbody> <tr> <th scope="row">Capterra rating <div class="ComparePlans__tooltip AlternativeTable__icon-padding"> <div class="info-icon"></div> <span class="ComparePlans__tooltip__text">Overall software ratings from verified users on Capterra.</span> </div> </th> <td data-title="LiveAgent" class="AlternativeTable__cell--green"> <div class="AlternativeTable__cell__text"> <div class="">4.7</div> <div class="ComparePlans__tooltip"> <div class="AlternativeTable__stars" style="--rating: 4.7;"></div> <span class="ComparePlans__tooltip__text">(approx. 1k reviews)</span> </div> </div> </td> <td data-title="Genesys"> <div class="AlternativeTable__cell__text"> <div class="">4.4</div> <div class="ComparePlans__tooltip"> <div class="AlternativeTable__stars" style="--rating: 4.4;"></div> <span class="ComparePlans__tooltip__text">(approx. 100+ reviews)</span> </div> </div> </td> <td data-title="Talk desk"> <div class="AlternativeTable__cell__text"> <div class="">4.5</div> <div class="ComparePlans__tooltip"> <div class="AlternativeTable__stars" style="--rating: 4.5;"></div> <span class="ComparePlans__tooltip__text">(approx. 600 reviews)</span> </div> </div> </td> <td data-title="Five9"> <div class="AlternativeTable__cell__text"> <div class="">4.2</div> <div class="ComparePlans__tooltip"> <div class="AlternativeTable__stars" style="--rating: 4.2;"></div> <span class="ComparePlans__tooltip__text">(approx. 400 reviews)</span> </div> </div> </td> <td data-title="UJET"> <div class="AlternativeTable__cell__text"> <div class="">4.5</div> <div class="ComparePlans__tooltip"> <div class="AlternativeTable__stars" style="--rating: 4.5;"></div> <span class="ComparePlans__tooltip__text">(approx. 100+ reviews)</span> </div> </div> </td> </tr> <tr> <th scope="row">Web-based </th> <td data-title="LiveAgent" class="AlternativeTable__cell--green"> <div class="AlternativeTable__cell__text"> <div class="ComparePlans__tooltip"> <div class="AlternativeTable__cell__icon--done"></div> </div> </div> </td> <td data-title="Genesys"> <div class="AlternativeTable__cell__text"> <div class="ComparePlans__tooltip"> <div class="AlternativeTable__cell__icon--done"></div> </div> </div> </td> <td data-title="Talk desk"> <div class="AlternativeTable__cell__text"> <div class="ComparePlans__tooltip"> <div class="AlternativeTable__cell__icon--done"></div> </div> </div> </td> <td data-title="Five9"> <div class="AlternativeTable__cell__text"> <div class="ComparePlans__tooltip"> <div class="AlternativeTable__cell__icon--done"></div> </div> </div> </td> <td data-title="UJET"> <div class="AlternativeTable__cell__text"> <div class="ComparePlans__tooltip"> <div class="AlternativeTable__cell__icon--done"></div> </div> </div> </td> </tr> <tr> <th scope="row">Free version </th> <td data-title="LiveAgent" class="AlternativeTable__cell--green"> <div class="AlternativeTable__cell__text"> <div class="ComparePlans__tooltip"> <div class="AlternativeTable__cell__icon--done"></div> <span class="ComparePlans__tooltip__text">LiveAgent offers free version.</span> </div> </div> </td> <td data-title="Genesys"> <div class="AlternativeTable__cell__text"> <div class="ComparePlans__tooltip"> <div class="AlternativeTable__cell__icon--cancel"></div> <span class="ComparePlans__tooltip__text">Genesys doesn't offer free version.</span> </div> </div> </td> <td data-title="Talk desk"> <div class="AlternativeTable__cell__text"> <div class="ComparePlans__tooltip"> <div class="AlternativeTable__cell__icon--cancel"></div> <span class="ComparePlans__tooltip__text">Talk desk doesn't offer free version.</span> </div> </div> </td> <td data-title="Five9"> <div class="AlternativeTable__cell__text"> <div class="ComparePlans__tooltip"> <div class="AlternativeTable__cell__icon--cancel"></div> <span class="ComparePlans__tooltip__text">Five9 doesn't offer free version.</span> </div> </div> </td> <td data-title="UJET"> <div class="AlternativeTable__cell__text"> <div class="ComparePlans__tooltip"> <div class="AlternativeTable__cell__icon--cancel"></div> <span class="ComparePlans__tooltip__text">UJET doesn't offer free version.</span> </div> </div> </td> </tr> <tr> <th scope="row">Free trial </th> <td data-title="LiveAgent" class="AlternativeTable__cell--green"> <div class="AlternativeTable__cell__text"> <div class="ComparePlans__tooltip"> <div class="AlternativeTable__cell__icon--done"></div> <span class="ComparePlans__tooltip__text">LiveAgent offers free trial.</span> </div> </div> </td> <td data-title="Genesys"> <div class="AlternativeTable__cell__text"> <div class="ComparePlans__tooltip"> <div class="AlternativeTable__cell__icon--done"></div> <span class="ComparePlans__tooltip__text">Genesys offers free trial.</span> </div> </div> </td> <td data-title="Talk desk"> <div class="AlternativeTable__cell__text"> <div class="ComparePlans__tooltip"> <div class="AlternativeTable__cell__icon--done"></div> <span class="ComparePlans__tooltip__text">Talk desk offers free trial.</span> </div> </div> </td> <td data-title="Five9"> <div class="AlternativeTable__cell__text"> <div class="ComparePlans__tooltip"> <div class="AlternativeTable__cell__icon--cancel"></div> <span class="ComparePlans__tooltip__text">Five9 doesn't offer free trial.</span> </div> </div> </td> <td data-title="UJET"> <div class="AlternativeTable__cell__text"> <div class="ComparePlans__tooltip"> <div class="AlternativeTable__cell__icon--done"></div> <span class="ComparePlans__tooltip__text">UJET offers free trial.</span> </div> </div> </td> </tr> <tr> <th scope="row">Starting price </th> <td data-title="LiveAgent" class="AlternativeTable__cell--green"> <div class="AlternativeTable__cell__text"> <div class="ComparePlans__tooltip"> $49/agent/month <span class="ComparePlans__tooltip__text">LiveAgent call center software prices start at $49/agent/month.</span> </div> </div> </td> <td data-title="Genesys"> <div class="AlternativeTable__cell__text"> <div class="ComparePlans__tooltip"> $75/agent/month <span class="ComparePlans__tooltip__text">Genesys call center software prices start at $75/agent/month.</span> </div> </div> </td> <td data-title="Talk desk"> <div class="AlternativeTable__cell__text"> <div class="ComparePlans__tooltip"> €75/agent/month <span class="ComparePlans__tooltip__text">Talk desk's call center software prices start at €75/agent/month.</span> </div> </div> </td> <td data-title="Five9"> <div class="AlternativeTable__cell__text"> <div class="ComparePlans__tooltip"> $149/agent/month <span class="ComparePlans__tooltip__text">Five9 call center software prices start at $149/agent/month.</span> </div> </div> </td> <td data-title="UJET"> <div class="AlternativeTable__cell__text"> <div class="ComparePlans__tooltip"> $65/agent/month <span class="ComparePlans__tooltip__text">UJET call center software prices start at $65/agent/month.</span> </div> </div> </td> </tr> </tbody> </table> </div> </div> </div> </div> </div> <div class="elementor-column elementor-col-16 elementor-top-column elementor-element elementor-element-3f69562" data-id="3f69562" data-element_type="column"> <div class="elementor-widget-wrap"> </div> </div> </div> </section> <section class="elementor-section elementor-top-section elementor-element elementor-element-17775ed elementor-section-full_width Text Text--faq Content Block--learnMore elementor-section-height-default elementor-section-height-default" data-id="17775ed" data-element_type="section" data-targetid="ticketing-more"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-d2cf470 wrapper__wide" data-id="d2cf470" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-cbae1a1 checklist elementor-widget elementor-widget-text-editor" data-id="cbae1a1" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h2 id="h-mistakes-to-avoid-when-buying-call-center-software">Mistakes to avoid when buying call center software</h2> <ul> <li><strong>Insufficient staff training</strong> – It doesn’t matter how powerful or reliable your call center software is when your agents can’t use it properly. Take the time to train your staff and let them get familiar with the new technology. You can do this by booking an expert from the vendor, scheduling seminars, or studying available documentation.</li> <li><strong>No needed features</strong> – Before purchasing a call center software package, take your time and get acquainted with all the features and capabilities it offers. The last thing you want is to make a purchase and then find out that it doesn’t provide what you need.</li> <li><strong>Not taking full advantage of the trial period</strong> – A free trial is an option for you to make an educated decision if you want to commit to a particular solution. It is the time when you can explore and get to know a product or a service so you can decide whether it is something you would like to invest in.</li> <li><strong>Discount dealing</strong> – We all like a good deal. However, sometimes you truly get what you pay for, so make sure that the solution you choose to go with is not only budget-friendly but also has all the capabilities your call center requires.</li> <li><strong>Not looking into the future</strong> – You should have some sort of plan for the future before making a purchase. Make sure that the software you use can be scaled up or down based on the needs of your business.</li> </ul> <h2 id="h-what-to-ask-on-a-demo-call-about-call-center-software-and-the-company">What to ask on a demo call about call center software and the company</h2> <p>A <a href="https://www.liveagent.si/predstavitev/" title="Bi radi izvedeli več o LiveAgentu? Zahtevajte brezplačno predstavitev, če želite izvedeti več o LiveAgentu in kako vam lahko pomaga pri uspehu." hreflang="sl-SI" onover-preload="1">demo call</a> is your time and place to ask questions and get first-hand information from the vendor. Although, sometimes it might be a bit overwhelming and you might forget the questions you planned on asking.</p> <p>Don’t worry, we’ve got you covered.</p> <ul> <li>How can I configure my call center software?</li> <li>How much time will it take to set the call center software up?</li> <li>How long can I keep my call recordings?</li> <li>Can I delete a call recording?</li> <li>Can I record incoming or outgoing calls only?</li> <li>Can I listen to the call in real-time?</li> <li>Can I route incoming calls to certain teams?</li> <li>Can I forward calls to external numbers?</li> </ul> <h2 id="h-implementation-of-call-center-software">Implementation of call center software</h2> <p>The exact steps and actions depend on the provider of your call center automation software solution, the level of customization they allow, how many integrations you need to set up, and many more.</p> <p>It could take a person with no prior IT experience half an hour, or it can take an experienced tech-savvy personnel a whole afternoon to configure everything correctly.</p> <p>The most important, and frankly the only thing you really need to set up LiveAgent call center software is a VoIP number that supports SIP trunking. Although for some it is considered a piece of cake, if you need advice or assistance, our amazing team will help you set everything up.</p> <p>But if you’d like to delve deep into the process of setting up your call center, – including call center software – you can use our <a href="https://www.liveagent.si/checklists/kontrolni-seznam-za-nastavitev-klicnega-centra/" title="Enostavna nastavitev klicnega centra: vodnik za postavitev, optimizacijo, usposabljanje ekipe in izbiro programske opreme. Razmislite o LiveAgentu!" hreflang="sl-SI" onover-preload="1">Call center setup checklist</a> to help you stay organized and make sure that you don’t forget anything important.</p> <h2 id="h-conclusion">Conclusion</h2> <ul> <li><strong>The best all-in-one call center software</strong></li> </ul> <p>Although it is difficult to determine the best call center software for each business, the most reliable one is LiveAgent call center software. With its robust set of features, you can be sure that you will not miss anything your business might need either now, or in the future.</p> <ul> <li><strong>The best call center software with built-in ticketing, and live chat</strong></li> </ul> <p>LiveAgent’s call center software leaves little to be desired. With each customer interaction, be it a call, a live chat message, or a social media mention converted to a ticket, you don’t need to ever worry that you’ll miss anything. This way, your customers will feel heard and appreciated every time they reach out to you.</p> <ul> <li><strong>The best feature-rich call center software</strong></li> </ul> <p>If you’re searching for call center software full of amazing features that will take your customer support to the next level, look no further. LiveAgent’s call center software is the right solution for you.</p> <ul> <li><strong>The best value for the price call center software</strong></li> </ul> <p>In the category of cost-saving, LiveAgent is a clear winner. Not only does this call center software allow you to make inbound and outbound calls, <a href="https://www.liveagent.com/academy/support-automation/" title="Discover the power of support automation with LiveAgent! Learn how AI-driven tools streamline customer service, boost productivity, and cut costs while maintaining a balance with human interaction. Explore features like automated ticket distribution, IVR, and automatic callbacks. Try LiveAgent for free and transform your customer support experience!" hreflang="en-US" onover-preload="1">use automation</a>, harness the power of extensive reports, and increase your conversions, but it is also accessible to all the businesses who want to delight their customers while keeping costs low.</p> <ul> <li><strong>The highest-rated call center software</strong></li> </ul> <p>On review sites like Capterra, G2, and TrustRadius, LiveAgent boasts high ratings and great reviews. So if you are the one to listen to the voices of LiveAgent’s clients, you might be on the right path to finding the best call center software for you.</p> <ul> <li><strong>The easiest call center software to set up & use, and integrate</strong></li> </ul> <p>LiveAgent is, no doubt, the way to go if you’re looking for reliable software that is also easy to implement. You can configure, customize, and integrate it in no time without the need to know how to code.</p> </div> </div> </div> </div> </div> </section> <section class="elementor-section elementor-top-section elementor-element elementor-element-5232a252 Block elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="5232a252" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-3e66b4d wrapper" data-id="3e66b4d" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-54d65d24 elementor-widget elementor-widget-heading" data-id="54d65d24" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h2 id="h-pogosto-zastavljena-vpraanja"><span class="highlight-gradient">Pogosto</span> zastavljena vprašanja</h2> </div> </div> <div class="elementor-element elementor-element-59faf6f2 elementor-widget elementor-widget-shortcode" data-id="59faf6f2" data-element_type="widget" data-widget_type="shortcode.default"> <div class="elementor-widget-container"> <div class="elementor-shortcode"> <div class="Faq" itemscope itemtype="https://schema.org/FAQPage"> <h2 id="faq"> <span class="highlight"></span></h2> <div class="Faq__item" itemscope itemprop="mainEntity" itemtype="https://schema.org/Question"> <h3 id="h-kaj-je-programska-oprema-za-klicni-center">Kaj je programska oprema za klicni center?</h3> <div class="Faq__outer-wrapper" itemscope itemprop="acceptedAnswer" itemtype="https://schema.org/Answer"> <div class="Faq__inner-wrapper" itemprop="text"> <p><a href="https://www.liveagent.si/samopostrezna-programska-oprema/" title="Razširite svoje možnosti podpore s pomočjo uporabniške službe in samopostrežne programske opreme LiveAgent. Omogočite strankam, da težave rešujejo same - 24 ur na dan, 7 dni v tednu." hreflang="sl-SI" onover-preload="1">Programska</a> oprema za klicni center je rešitev, ki podjetjem pomaga upravljati dohodne telefonske klice svojih strank. Ima lahko številne funkcije, kot so centralizirani telefonski klici s stacionarnih ali spletnih mest, inteligentno usmerjanje, samodejno klicanje ali celo <a href="https://www.liveagent.si/programska-oprema-za-snemanje-klicev/" title="Odkrijte najboljšo programsko opremo za snemanje klicev v letu 2022 z LiveAgent. Uživajte v kristalno čistem zvoku, neomejenih posnetkih in 24/7 podpori brez namestitvenih pristojbin. Začnite 14-dnevno brezplačno preskusno obdobje brez obveznosti. Izboljšajte usposabljanje agentov, zagotovite pravno varstvo in preglednost poslovanja. Preizkusite LiveAgent zdaj!" hreflang="sl-SI" onover-preload="1">snemanje klicev</a>. programska oprema centra bi morala agentom klicnega centra pomagati tudi pri dostopu do pomembnih informacij o svojih strankah, kot so zgodovina naročil, kontaktni podatki in prejšnje vstopnice.</p> </div> </div> </div> <div class="Faq__item" itemscope itemprop="mainEntity" itemtype="https://schema.org/Question"> <h3 id="h-kako-deluje-programska-oprema-klicnega-centra">Kako deluje programska oprema klicnega centra?</h3> <div class="Faq__outer-wrapper" itemscope itemprop="acceptedAnswer" itemtype="https://schema.org/Answer"> <div class="Faq__inner-wrapper" itemprop="text"> <p>Programska oprema za klicni center deluje tako, da centralizira in usmerja klice s stacionarnih telefonov ali spletnih mest v vašo programsko opremo. Če kliče stranka, programska oprema pregleda svojo bazo podatkov o strankah, da ugotovi, ali ima kakšne predhodne informacije o klicatelju. Te informacije so nato dostopne agent in pregleda, preden prevzame <a href="https://www.liveagent.si/funkcije/gumb-za-klic/" title="Zmanjšajte napor strank z gumbi za klic LiveAgent. Povečajte zadovoljstvo s takojšnjimi klici v brskalniku. Preizkusite brezplačno!" hreflang="sl-SI" onover-preload="1">klic</a>. Medtem je <a href="https://www.liveagent.si/funkcije/samodejni-povratni-klic/" title="Samodejni povratni klic izboljšuje podporo strankam z zmanjšanjem opuščenih klicev in omogoča zahtevke za povratne klice v LiveAgent." hreflang="sl-SI" onover-preload="1">klic</a> v čakalni vrsti. Ko se nanj odgovori, se klici posnamejo zaradi usposabljanja in kakovosti.</p> </div> </div> </div> <div class="Faq__item" itemscope itemprop="mainEntity" itemtype="https://schema.org/Question"> <h3 id="h-kaj-je-ivr-v-okolju-klicnega-centra">Kaj je IVR v okolju klicnega centra?</h3> <div class="Faq__outer-wrapper" itemscope itemprop="acceptedAnswer" itemtype="https://schema.org/Answer"> <div class="Faq__inner-wrapper" itemprop="text"> <p>IVR je interaktivna tehnologija glasovnega odzivanja. IVR omogoča računalnikom interakcijo z ljudmi z uporabo glasovnih ukazov ali tonov s tipkovnice. IVR se uporablja v okolju klicnega centra za usmerjanje klicev ustreznim agentom ali oddelkom. IVR lahko tudi se uporablja za pridobivanje informacij o računu ali pošiljanje povratnih informacij. Zato je odlična rešitev za podjetja.</p> </div> </div> </div> <div class="Faq__item" itemscope itemprop="mainEntity" itemtype="https://schema.org/Question"> <h3 id="h-kakna-je-funkcija-klicnega-centra">Kakšna je funkcija klicnega centra?</h3> <div class="Faq__outer-wrapper" itemscope itemprop="acceptedAnswer" itemtype="https://schema.org/Answer"> <div class="Faq__inner-wrapper" itemprop="text"> <p>Glavna funkcija klicnega centra je omogočiti strankam, da pokličejo podjetja z morebitnimi vprašanji glede izdelkov, pravilnikov, vračil, funkcionalnosti, odpravljanja težav ali povratnih informacij.</p> </div> </div> </div> <div class="Faq__item" itemscope itemprop="mainEntity" itemtype="https://schema.org/Question"> <h3 id="h-koliko-stane-programska-oprema-za-klicni-center">Koliko stane programska oprema za klicni center?</h3> <div class="Faq__outer-wrapper" itemscope itemprop="acceptedAnswer" itemtype="https://schema.org/Answer"> <div class="Faq__inner-wrapper" itemprop="text"> <p>Cena je odvisna od kakovosti programske opreme, ki jo izberete. LiveAgent je vse-v-enem rešitev za pomoč uporabnikom, ki vključuje tudi klicni center. Cena je izpeljana glede na to, koliko agentov vaše podjetje potrebuje na mesec. -inclusive naročnina vsebuje celoten klicni center, kar je 39 $ na mesec na <a href="https://www.liveagent.si/funkcije/agenti/" title="Odkrijte vloge agentov za pomoč uporabnikom z LiveAgent! Agenti nudijo tehnično podporo in odgovarjajo na vprašanja strank o vaših izdelkih ali storitvah. Preverite, kako konfigurirati sistem, upravljati zahtevke in povečati produktivnost. Preizkusite brezplačno različico in izboljšajte svojo podporo strankam." hreflang="sl-SI" onover-preload="1">agenta</a>.</p> </div> </div> </div> <div class="Faq__item" itemscope itemprop="mainEntity" itemtype="https://schema.org/Question"> <h3 id="h-kakne-so-prednosti-programske-opreme-za-klicni-center">Kakšne so prednosti programske opreme za klicni center?</h3> <div class="Faq__outer-wrapper" itemscope itemprop="acceptedAnswer" itemtype="https://schema.org/Answer"> <div class="Faq__inner-wrapper" itemprop="text"> <p>Prednosti programske opreme klicnega centra vključujejo izboljšano učinkovitost agenta, sodelovanje strank, izkušnjo strank in večjo prodajo.</p> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </section> <section class="elementor-section elementor-top-section elementor-element elementor-element-49ed9dc4 elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="49ed9dc4" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-71aee17d" data-id="71aee17d" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-36f50572 elementor-widget elementor-widget-shortcode" data-id="36f50572" data-element_type="widget" data-widget_type="shortcode.default"> <div class="elementor-widget-container"> <div class="elementor-shortcode"></div> </div> </div> </div> </div> </div> </section> </div> </div> <section class="GoodHands hidden "> <div class="wrapper"> <div class="GoodHands__text"> <h3 id="h-you-will-bein-good-hands">You will be<br>in Good Hands!</h3> <p>Join our community of happy clients and provide excellent customer support with LiveAgent.</p> <div class="Buttons"> <a href="/preizkus/" class="Button Button--full" title="Prijavite se za brezplačni 14-dnevni preizkus LiveAgent in izkusite vse funkcionalnosti velikega paketa brez obveznosti. 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Zahtevajte brezplačno predstavitev, če želite izvedeti več o LiveAgentu in kako vam lahko pomaga pri uspehu." hreflang="sl-SI" onover-preload="1">Predstavite</a></li> <li id="menu-item-953242"><a href="https://www.liveagent.si/cene/" title="Načrti LiveAgent se začnejo pri 9 USD/agent/mesec in vključujejo vstopnični sistem prek e-pošte, funkcijo klepeta v živo, bazo znanja in drugo. Celoten paket je na voljo pri 69 USD/agent/mesec." hreflang="sl-SI" onover-preload="1">Cena</a></li> <li id="menu-item-750280"><a href="https://www.liveagent.si/funkcije/" title="Odkrijte vse funkcije LiveAgent, celovite večkanalne programske opreme za pomoč uporabnikom. Naša platforma vključuje vstopnični sistem, upravljanje z zahtevki, samodejno dodeljevanje, revizijske dnevnike in še več, da optimizirate podporo strankam. Preberite več o zmožnostih, ki povečujejo učinkovitost vašega poslovanja in zadovoljstvo strank." hreflang="sl-SI" onover-preload="1">Lastnosti</a></li> <li id="menu-item-750281"><a href="https://www.liveagent.si/integracije/" title="LiveAgent provides a large number of integrations in the form of plugins. Check out all the available integration solutions right now." hreflang="sl-SI" onover-preload="1">Integracije</a></li> <li id="menu-item-399298"><a href="https://www.liveagent.si/alternative/" title="Odlične storitve za stranke se začnejo s primerjavo specifičnih programskih oprem za pomoč uporabnikom. Preizkusite programsko opremo LiveAgent s 14-dnevnim brezplačnim preizkusom. Gradite odnose, povečajte prodajo." hreflang="sl-SI" onover-preload="1">Alternative</a></li> <li id="menu-item-818040"><a href="https://www.liveagent.com/tour/" urlslab_href_old="/ogled/" title="Take a tour of LiveAgent and discover all amazing tools and features in our multi-channel help desk app. Try it out today and improve your customer service." hreflang="en-US" onover-preload="1">Ogled</a></li> </ul></div></div> </div> <div class="Footer__top__column"> <div class="nav_menu-97 widget_nav_menu"><div class="Footer__top__column__title h5">Podpora</div><div class="menu-footer-top-support-slovenian-container"><ul id="menu-footer-top-support-slovenian" class="menu"><li id="menu-item-399306"><a href="https://support.liveagent.com/" title="LiveAgent support portal" hreflang="en-US">Portal za podporo</a></li> <li id="menu-item-399304"><a href="https://www.liveagent.si/migracija/" title="Preklopite na LiveAgent in uživajte v brezplačni migraciji podatkov, brez pristojbine za namestitev, ter 24/7 podpori strankam. Izboljšajte storitev za stranke z več kot 179 funkcionalnostmi in 40 integracijami. Začnite brezplačno 14-dnevno preizkusno obdobje brez kreditne kartice!" hreflang="sl-SI" onover-preload="1">Selitev podatkov</a></li> <li id="menu-item-399307"><a href="https://status.liveagent.com/" title="Check the real-time status of LiveAgent services. All systems are operating normally, including admin panel, call and video functions, ticket operations, and email services. Stay updated with the latest service status." hreflang="en">Stanje sistema</a></li> <li id="menu-item-399308"><a href="https://changelog.liveagent.com/" title="Discover the latest updates and improvements in LiveAgent's changelog. Stay informed about new features, bug fixes, and enhancements to optimize your customer service experience. Visit now for detailed insights!" hreflang="en">Dnevnik sprememb</a></li> <li id="menu-item-399305"><a href="https://www.liveagent.si/zahtevek-za-ponudbo/" title="Izpolnite kontaktni obrazec na LiveAgent in začnite brezplačen 14-dnevni preizkus brez vezave ali kreditne kartice. Uporabljajo ga priznana podjetja, kot so Forbes in Airbus. Odkrijte, kako LiveAgent izboljša storitve za stranke s svojo večkanalno rešitvijo in naprednimi funkcijami. Preverite naš freemium cenovni model in izvedite več o tem, kako vam lahko pomagamo zagotoviti odlične storitve za stranke." hreflang="sl-SI" onover-preload="1">Zahteva za predlog</a></li> </ul></div></div> </div> <div class="Footer__top__column"> <div class="nav_menu-98 widget_nav_menu"><div class="Footer__top__column__title h5">Podjetje</div><div class="menu-footer-top-company-slovenian-container"><ul id="menu-footer-top-company-slovenian" class="menu"><li id="menu-item-399239"><a href="https://www.liveagent.si/o-nas/o-liveagent/" title="LiveAgent je izvirna programska oprema za pomoč uporabnikom, ustanovljena leta 2004. Razvita je bila zaradi neučinkovite komunikacije s strankami. Danes LiveAgent služi več kot 150 milijonom uporabnikov in več kot 40.000 podjetjem po vsem svetu. Njihovo poslanstvo je ustvariti cenovno dostopno in uporabno programsko opremo ter postaviti podporo strankam v središče vsakega podjetja. Zaposlujejo več kot 100 inovatorjev in imajo tri pisarne v Evropi in eno v New Yorku." hreflang="sl-SI" onover-preload="1">O nas</a></li> <li id="menu-item-399242"><a href="https://www.liveagent.si/nagrade/" title="Odkrijte, zakaj je LiveAgent vodilni na področju programske opreme za pomoč uporabnikom, prejemnik številnih nagrad in priznanj. Uživajte v brezplačnem 14-dnevnem preizkusu brez obveznosti in izkoristite 24/7 podporo, brezplačno namestitev in možnost preklica kadar koli. Preizkusite ga zdaj!" hreflang="sl-SI" onover-preload="1">Nagrade in certifikati</a></li> <li id="menu-item-750184"><a href="https://www.liveagent.si/zgodbe-o-uspehu/" title="LiveAgent je programska oprema za pomoč strankam, ki vam omogoča dostop do številnih funkcij, vključno s selitvijo podatkov, sistemi za spremljanje sprememb in zahtevami za predloge. Podjetje je prejelo vrsto nagrad in certifikatov, ponuja tudi integracijo z drugimi orodji. Na spletni strani najdemo tudi številne vire, kot so blog, spletni seminarji in test tipkanja. Obstaja tudi program za partnersko sodelovanje in VoIP telefonski sistemi. Sporočilo na koncu opisuje proces izdelave računa in dostop do nadzorne plošče LiveAgenta." hreflang="sl-SI" onover-preload="1">Mnenja strank</a></li> <li id="menu-item-953239"><a href="https://www.liveagent.si/integracije/#voip-partnerji" title="LiveAgent provides a large number of integrations in the form of plugins. Check out all the available integration solutions right now." hreflang="sl-SI" onover-preload="1">VoIP partnerji</a></li> <li id="menu-item-399253"><a href="https://www.liveagent.si/pridruzeni-program/" title="Pridružite se LiveAgentovemu pridruženemu programu in zaslužite pasivni dohodek s provizijami do 30%! Enostaven postopek prijave, podporna ekipa in dolgotrajna piškotna doba zagotavljajo uspeh. Postanite partner danes in odklenite svoj zaslužkovni potencial!" hreflang="sl-SI" onover-preload="1">Partnerski program</a></li> <li id="menu-item-750244"><a href="https://www.liveagent.com/about/impressum/" title="Explore LiveAgent's Impressum page for essential business details of Quality Unit, s.r.o. in Bratislava, Slovakia, including CEO contacts, registration info, and identification numbers. Start a 14-day free trial and join our satisfied clients in delivering exceptional customer support." hreflang="en-US" onover-preload="1">Impresum</a></li> </ul></div></div> </div> <div class="Footer__top__column"> <div class="nav_menu-99 widget_nav_menu"><div class="Footer__top__column__title h5">Naučite se</div><div class="menu-footer-top-learn-slovenian-container"><ul id="menu-footer-top-learn-slovenian" class="menu"><li id="menu-item-750274"><a href="https://www.liveagent.si/blog/" title="Odkrijte najnovejše novice in nasvete o programski opremi za pomoč uporabnikom ter zadovoljstvo strank na blogu LiveAgent. Izboljšajte produktivnost svoje ekipe in zgradite zveste odnose s strankami. Preberite naše članke in začnite brezplačni preizkus že danes!" hreflang="sl-SI" onover-preload="1">Blog</a></li> <li id="menu-item-750275"><a href="https://www.liveagent.si/glosar-za-podporo-strankam/" title='Raziščite naš obsežen slovar terminologije programske opreme za pomoč uporabnikom in storitve za stranke. Idealno za začetnike, ki se soočajo z novimi izrazi, in izkušene strokovnjake, ki želijo osvežiti svoje znanje. Odkrijte definicije, od "Mapiranje gostitelja" do "Čas razrešitve", in izboljšajte svojo učinkovitost storitev za stranke.' hreflang="sl-SI" onover-preload="1">Glosarij</a></li> <li id="menu-item-750276"><a href="https://www.liveagent.si/akademija/" title="Would you like to improve your knowledge about customer service? Check out our extensive guides, tips & tricks inside LiveAgent academy." hreflang="sl-SI" onover-preload="1">Akademija</a></li> <li id="menu-item-750277"><a href="https://www.liveagent.si/predloge/" title="Seeking professional email templates? Look no further. LiveAgent provides free email templates for marketing, sales, live chat, and help desk purposes." hreflang="sl-SI" onover-preload="1">Predloge</a></li> <li id="menu-item-399295"><a href="https://www.liveagent.si/test-tipkanja/" title="Preizkusite svoje spretnosti tipkanja z brezplačnim testom za tipkanje, ki ga ponuja LiveAgent. V nekaj minutah ugotovite, kako hitro tipkate, in brezplačno vadite, da se izboljšate." hreflang="sl-SI" onover-preload="1">Test tipkanja</a></li> <li id="menu-item-750278"><a href="https://www.liveagent.si/kalkulator-stroskov/" title="LiveAgent is a help desk solution that connects multiple channels in one interface. Find out more about LiveAgent and its business/industry benefits." hreflang="sl-SI" onover-preload="1">Kalkulator stroškov</a></li> </ul></div></div> </div> <div class="Footer__top__column"> <div class="nav_menu-163 widget_nav_menu"><div class="Footer__top__column__title h5">Priljubljeno</div><div class="menu-footer-top-popular-slovenian-container"><ul id="menu-footer-top-popular-slovenian" class="menu"><li id="menu-item-953243"><a href="https://www.liveagent.si/programska-oprema-baze-znanja-2/" title="Raziščite obsežen vodnik po 20 najboljših možnostih programske opreme baze znanja, ki poenostavljajo upravljanje informacij in povečujejo učinkovitost" hreflang="sl-SI" onover-preload="1">Programska oprema baze znanja</a></li> <li id="menu-item-750286"><a href="https://www.liveagent.si/programska-oprema-za-podporo-strankam/" title="Izbira programske opreme za podporo strankam najpogosteje uporabljenih platform na trgu. Izberite idealno in dvignite svojo storitev za stranke na luno." hreflang="sl-SI" onover-preload="1">Programska oprema za pomoč strankam</a></li> <li id="menu-item-750287"><a href="https://www.liveagent.si/blog/najboljsi-voip-telefonski-sistemi-in-integracije/" title="Odkrijte 20 najboljših VoIP telefonskih sistemov in integracij za leto 2022, ki izboljšajo komunikacijo s strankami in podpirajo rast vašega podjetja. Primerjajte cene, podporo in možnosti sodelovanja, da izberete idealno rešitev za vašo organizacijo." hreflang="sl-SI" onover-preload="1">VoIP telefonski sistemi</a></li> <li id="menu-item-750288"><a href="https://www.liveagent.si/samopostrezna-programska-oprema/" title="Razširite svoje možnosti podpore s pomočjo uporabniške službe in samopostrežne programske opreme LiveAgent. Omogočite strankam, da težave rešujejo same - 24 ur na dan, 7 dni v tednu." hreflang="sl-SI" onover-preload="1">Samopostrežna programska oprema</a></li> <li id="menu-item-750289"><a href="https://www.liveagent.si/programska-oprema-za-dohodne-klice-klicnega-centra/" title="Programska oprema za dohodni klicni center vam lahko pomaga vzpostaviti virtualni klicni center. Preprosto upravljajte vhodne komunikacije s strankami, izboljšajte učinkovitost ekipe za podporo in ustvarite več vhodne prodaje. Izberite pravega za svoje potrebe." hreflang="sl-SI" onover-preload="1">Programska oprema za dohodni klicni center</a></li> <li id="menu-item-750290"><a href="https://www.liveagent.si/sistem-za-upravljanje-s-pritozbami-strank/" title="Sistem za upravljanje pritožb strank ponuja rešitev za pomoč uporabnikom vse v enem, ki poenostavi vaše komunikacijske kanale. Poiščite najboljši sistem na trgu za vaše podjetje." hreflang="sl-SI" onover-preload="1">Sistem upravljanja pritožb</a></li> <li id="menu-item-750291"><a href="https://www.liveagent.com/blog/best-client-portal-software/" title="Client portal software showcases a customer-centric approach. Learn about 25 of the best client portal software on the market today." hreflang="en-US" onover-preload="1">Programska oprema odjemalskega portala</a></li> <li id="menu-item-750292"><a href="https://www.liveagent.si/startupi/" title="Zagotovite izjemno podporo s platformo LiveAgent za startupe. Brezplačnih 6 mesecev in 50% popust. Prijavite se zdaj!" hreflang="sl-SI" onover-preload="1">Programska oprema za pomoč uporabnikom za zagon</a></li> </ul></div></div> </div> </div> </div> </div> <div class="Footer__middle"> <div class="wrapper"> <div class="Footer__middle__row"> <div class="Footer__middle__contacts"> <div class="Footer__middle__title h5">Prodajni kontakti</div> <ul> <li class="Footer__middle__contacts__phone"><a href="tel:+421%202%2033%20456%20826" title="LiveAgentova telefonska številka">+421 2 33 456 826</a></li> <li class="Footer__middle__contacts__phone"><a href="tel:+1-888-257-8754" title="LiveAgentova telefonska številka">+1-888-257-8754</a></li> <li class="Footer__middle__contacts__whatsapp"><a href="https://wa.me/17862041375?text=Hi!%20I%20am%20contacting%20you%20from%20https://www.liveagent.si/najboljsa-programska-oprema-za-klicni-center/,%20and%20I%20am%20contacting%20you%20about..." title="LiveAgentov WhatsApp">+1-786-204-1375</a></li> <li class="Footer__middle__contacts__calendar"><a href="/predstavitev/" title="LiveAgent demo" hreflang="sl-SI" onover-preload="1">Rezervirajte si demo različico</a></li> </ul> </div> <div class="Footer__middle__social"> <div class="Footer__middle__title h5">Družba</div> <ul> <li> <a href="https://www.instagram.com/liveagent/" rel="noopener" target="_blank" title="LiveAgentov Instagram"> <svg> <use xlink:href="https://www.liveagent.si/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#social-instagram"></use> </svg> </a> </li> <li> <a href="https://www.facebook.com/LiveAgent/" rel="noopener" target="_blank" title="LiveAgentov Facebook"> <svg> <use xlink:href=" https://www.liveagent.si/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#social-facebook "></use> </svg> </a> </li> <li> <a href="https://twitter.com/LiveAgent" rel="noopener" target="_blank" title="LiveAgentov Twitter"> <svg> <use xlink:href="https://www.liveagent.si/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#social-twitter"></use> </svg> </a> </li> <li> <a href="https://www.linkedin.com/company/liveagent/" rel="nofollow noopener" target="_blank" title="LiveAgentov LinkedIn"> <svg> <use xlink:href="https://www.liveagent.si/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#social-linkedin"></use> </svg> </a> </li> <li> <a href="https://consent.youtube.com/m?continue=https%3A%2F%2Fwww.youtube.com%2Fchannel%2FUCSG5TrYcDozs6jkLf66taBg%3Fcbrd%3D1&gl=DE&m=0&pc=yt&cm=2&hl=de&src=1" rel="nofollow noopener" target="_blank" title="LiveAgentov YouTube" urlslab_href_old="https://www.youtube.com/channel/UCSG5TrYcDozs6jkLf66taBg"> <svg> <use xlink:href="https://www.liveagent.si/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#social-youtube"></use> </svg> </a> </li> <li> <a href="https://wa.me/17862041375" rel="nofollow noopener" target="_blank" title="LiveAgentov WhatsApp"> <svg> <use xlink:href="https://www.liveagent.si/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#social-whatsapp"></use> </svg> </a> </li> </ul> </div> <div class="Footer__middle__reviews"> <div class="Footer__middle__title h5">Reviews</div> <a class="Footer__middle__reviews__img" href="https://www.g2.com/products/liveagent/reviews?utm_source=review-widget" target="_blank" title="Read reviews of LiveAgent on G2"> <picture><img alt="Read LiveAgent reviews on G2" data-src="https://www.liveagent.si/app/themes/liveagent/assets/images/reviews/g2-reviews-img.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="174"></picture> </a> <script type="application/ld+json">{ "@context": "https://schema.org/", "@type": "SoftwareApplication", "name": "LiveAgent", "applicationCategory": [ "Customer Self-Service", "Social Customer Service", "Help Desk", "Live Chat", "Digital Customer Service Platforms" ], "aggregateRating": { "@type": "AggregateRating", "ratingValue": 9.0, "reviewCount": 1500, "bestRating": 10, "worstRating": 0 }, "operatingSystem": "Windows, MacOS, Android, iOS", "offers": [ { "@type": "Offer", "price": "15", "priceCurrency": "USD", "description": "Small business plan", "eligibleQuantity": { "@type": "QuantitativeValue", "value": 1, "unitCode": "MON" } }, { "@type": "Offer", "price": "24", "priceCurrency": "USD", "description": "Medium business plan", "eligibleQuantity": { "@type": "QuantitativeValue", "value": 1, "unitCode": "MON" } }, { "@type": "Offer", "price": "39", "priceCurrency": "USD", "description": "Large business plan", "eligibleQuantity": { "@type": "QuantitativeValue", "value": 1, "unitCode": "MON" } }, { "@type": "Offer", "price": "59", "priceCurrency": "USD", "description": "Enterprise plan", "eligibleQuantity": { "@type": "QuantitativeValue", "value": 1, "unitCode": "MON" } } ] } </script> </div> <div class="Footer__middle__newsletter"> <div class="Footer__middle__title h5">Naročite se na naše novice</div> <div class="Newsletter__form"> <form action="https://qualityunit.us3.list-manage.com/subscribe/post?u=18d6ab6093f8e6cdbbd783635&id=15f55e7660" method="post" name="mc-embedded-subscribe-form" target="_blank" style="position: relative; overflow: hidden;"> <input type="email" value="" placeholder="Vpišite vaš e-naslov za posodobitev" name="EMAIL" class="Input" required> <div style="position: absolute; left: -5000px;" aria-hidden="true"> <input type="text" name="b_18d6ab6093f8e6cdbbd783635_15f55e7660" tabindex="-1" value=""> </div> <button type="submit" name="subscribe" class="Button"> <span>Naročite se</span> </button> </form> </div> <div class="Footer__middle__newsletter__text"> <p>Pridobite najnovejše novice o posodobitvah in popustih LiveAgent</p> </div> </div> </div> </div> </div> <div class="Footer__bottom"> <div class="wrapper"> <div class="Footer__bottom__row"> <div class="Footer__bottom__copyright"> <p>© 2004-2024 Quality Unit, LLC. 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}); } </script> <div class="ContactUs"> <button class="ContactUs__button flex flex-align-center" data-target="contactUsMenu" type="button"> <span>Stik z nami</span> <div class="ContactUs__button--icon__wrap"> <svg class="ContactUs__button--icon" viewbox="0 0 55 55" xmlns="http://www.w3.org/2000/svg" xml:space="preserve"><path class="ContactUs__button--icon__path" d="M55 27.5C55 12.322 42.678 0 27.5 0S0 12.322 0 27.5 12.322 55 27.5 55 55 42.678 55 27.5ZM28.554 38.07c-2.029 2.392-4.317 5.096-7.282 5.096 1.145-1.56 1.925-3.432 2.497-5.357-7.229-1.196-12.638-5.512-12.638-10.713 0-2.549 1.768-7.594 7.593-7.594 4.733 0 8.165 3.797 8.165 8.114 0 3.276-1.56 4.473-2.444 4.473-1.04 0-1.56-.729-1.56-2.185v-7.593H20.7v.676c-.624-.624-1.56-.936-2.652-.936-4.213 0-4.889 4.213-4.889 5.565 0 1.82.936 5.617 4.889 5.617 1.3 0 2.34-.416 3.172-1.3.676 1.508 1.768 2.236 3.225 2.236 1.872 0 4.525-1.56 4.525-6.605 0-7.385-6.71-10.298-8.946-10.298C32.246 13.417 44 19.502 44 27.044c0 5.877-6.813 10.661-15.446 11.026ZM15.499 27.616c0-1.092.52-3.433 2.549-3.433 1.716 0 2.548 1.092 2.548 3.329 0 2.392-.832 3.588-2.548 3.588-1.717.052-2.549-1.144-2.549-3.484Z"></path> <defs> <lineargradient id="Gradient"> <stop offset="0%" stop-color="#ffbd39"></stop> <stop offset="100%" stop-color="#fa9531"></stop> </lineargradient> </defs> </svg> </div> </button> <nav class="ContactUs__menu--wrap hidden" data-targetid="contactUsMenu" data-hide-delay="500"> <button class="ContactUs__menu--close" data-close-target="contactUsMenu" type="button"> <svg class="icon-close"><use xlink:href="https://www.liveagent.si/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#close"></use></svg> </button> <div class="ContactUs__status"> <p>We are available for you 24/7.<br> Feel free to contact us. </p> <ul class="ContactUs__status--info" id="contactUsStatus"> <li class="ContactUs__status ok" data-status="ok">Servers online</li> <li class="ContactUs__status outage" data-status="outage"> <svg class="icon icon-danger"> <use xlink:href="https://www.liveagent.si/app/themes/liveagent/assets/images/icons.svg#danger"></use> </svg> <div class="message"> We are currently experiencing problems. <strong>More details</strong> </div> </li> <li class="ContactUs__status degradation" data-status="degradation"> <svg class="icon icon-danger"> <use xlink:href="https://www.liveagent.si/app/themes/liveagent/assets/images/icons.svg#danger"></use> </svg> Servers busy </li> </ul> </div> <ul class="ContactUs__menu"> <li class="ContactUs__menu--item top"> <div class="ContactUs__menu--link fakeChatButton no-icon hidden"> <span class="fakeChatButton__text">Kontaktni obrazec</span> <img class="ContactUs__icon" data-src="https://www.liveagent.si/app/themes/liveagent/assets/images/contact/form.svg" data-urlslabstyle="" style="opacity: 0; 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