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<!DOCTYPE html><html lang="fr"><head><title>Gestion des commandes et expédition par Shopify en France</title><meta charSet="utf-8"/><meta name="viewport" content="width=device-width,initial-scale=1"/><meta name="description" content="Gagnez du temps et de l’argent avec les solutions intégrées de Shopify pour la gestion des commandes, les étiquettes d’expédition, l’automatisation du traitement des commandes, les stocks et les retours. Optimisez vos opérations et profitez des meilleurs tarifs d’expédition."/><meta property="fb:pages" content="20409006880"/><meta property="fb:app_id" content="847460188612391"/><meta property="og:type" content="website"/><meta property="og:site_name" content="Shopify"/><meta property="og:title" content="Gestion des commandes et expédition par Shopify"/><meta property="og:description" content="Gagnez du temps et de l’argent avec les solutions intégrées de Shopify pour la gestion des commandes, les étiquettes d’expédition, l’automatisation du traitement des commandes, les stocks et les retours. Optimisez vos opérations et profitez des meilleurs tarifs d’expédition."/><meta property="og:image" content="https://cdn.shopify.com/b/shopify-brochure2-assets/6e96caece0d9ffdf0e956d13b6409906.jpg"/><meta property="twitter:image" content="https://cdn.shopify.com/b/shopify-brochure2-assets/6e96caece0d9ffdf0e956d13b6409906.jpg"/><meta property="og:url" content="https://www.shopify.com/fr/orders"/><meta property="twitter:card" content="summary_large_image"/><meta property="twitter:site" content="Shopify"/><meta property="twitter:account_id" content="17136315"/><meta property="twitter:title" content="Gestion des commandes et expédition par Shopify"/><meta property="twitter:description" content="Gagnez du temps et de l’argent avec les solutions intégrées de Shopify pour la gestion des commandes, les étiquettes d’expédition, l’automatisation du traitement des commandes, les stocks et les retours. Optimisez vos opérations et profitez des meilleurs tarifs d’expédition."/><link rel="stylesheet" href="https://cdn.shopify.com/shopifycloud/brochure-iii/production-shopify/assets/brochureV2-CLkNqbQ7.css"/><link rel="preload" as="font" crossorigin="anonymous" type="font/woff2" href="https://cdn.shopify.com/static/fonts/ShopifySans--regular.woff2"/><link rel="preload" as="font" crossorigin="anonymous" type="font/woff2" href="https://cdn.shopify.com/static/fonts/ShopifySans--medium.woff2"/><link rel="preload" as="font" crossorigin="anonymous" type="font/woff2" href="https://cdn.shopify.com/static/fonts/ShopifySans--bold.woff2"/><link rel="stylesheet" href="https://cdn.shopify.com/shopifycloud/brochure-iii/production-shopify/assets/orders-DZmMYITQ.css"/><link rel="icon" href="https://cdn.shopify.com/shopifycloud/web/assets/v1/favicon-default-6cbad9de243dbae3.ico" type="image/x-icon"/><link rel="apple-touch-icon" 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hrefLang="ko" rel="alternate"/><link href="https://www.shopify.com/tw/orders" hrefLang="zh-Hant-TW" rel="alternate"/><link href="https://www.shopify.com/jp/orders" hrefLang="ja-JP" rel="alternate"/><link href="https://www.shopify.com/zh/orders" hrefLang="zh-Hans" rel="alternate"/></head><body class="overscroll-y-none"><div class="absolute top-2 left-2 z-[100] pointer-events-none"><a href="#main" class="inline-block self-center overflow-hidden max-w-full px-button-px py-button-py ring-inset rounded-button text-button-size font-button-font font-button-weight tracking-button-tracking focus-visible:outline-2 focus-visible:outline-offset-2 focus-visible:outline-state-focus focus-visible:outline border-2 text-button-dark-primary-text bg-button-dark-primary-bg border-button-dark-primary-border ring-button-dark-primary-border hover:text-button-dark-primary-text-hover hover:bg-button-dark-primary-bg-hover hover:border-button-dark-primary-border-hover hover:ring-button-dark-primary-border-hover 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before:w-full before:h-full before:left-0 before:shadow-xl before:pointer-events-none before:z-10 bg-white text-black bg-white text-black opacity-0 pointer-events-none -translate-y-[10px]"><div class="relative no-scrollbar overflow-y-auto overflow-x-clip max-h-[calc(100vh-72px)] z-20 pb-28"><div class="container grid grid-cols-4 sm:grid-cols-8 md:grid-cols-12 gap-x-gutter gap-y-0"><div class="col-span-3 col-start-1 pt-8 -translate-y-[30px]" data-background="transparent_light"><div class="flex items-center border-shade-30 mb-6 border-b pb-4 text-lg font-bold"><span aria-hidden="true" class="-ml-2 lg:ml-0 mr-3 md:mr-3 inline-block h-10 w-10"><svg width="40" height="40" fill="none"><g clip-path="url(#white_circle_svg__a)"><path d="M19 21.5v-3h-2.5v1a1 1 0 0 1-1 1H14a1 1 0 0 1-1-1V14a1 1 0 0 1 1-1h1.5a1 1 0 0 1 1 1v1h6.75s4.25 0 4.25 4.5c0 0-2.25-1-5-1v3m-3.5 0h3.5m-3.5 0v6m3.5-6v6M39.25 20c0 10.631-8.619 19.25-19.25 19.25S.75 30.631.75 20 9.369.75 20 .75 39.25 9.369 39.25 20Z" 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pr-4"><a class="group inline-block w-full text-black hover:text-black" href="https://themes.shopify.com/?locale=fr" aria-label="Source externe : Personnalisez votre boutique . 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Shopify App Store"><div class="text-base font-medium"><span class="inline-block arrow-animation">Trouvez des applications pour les entreprises<span class="sr-only">.</span></span></div><div class="text-sm text-shade-70 group-hover:text-black">Shopify App Store</div></a></li><li class="flex mb-6 pr-4"><a class="group inline-block w-full text-black hover:text-black" href="/fr/domaines"><div class="text-base font-medium"><span class="inline-block arrow-animation">Appropriez-vous le domaine de votre site<span class="sr-only">.</span></span></div><div class="text-sm text-shade-70 group-hover:text-black">Domaines et hébergement</div></a></li><li class="flex mb-6 pr-4"><a class="group inline-block w-full text-black hover:text-black" href="/fr/outils"><div class="text-base font-medium"><span class="inline-block arrow-animation">Découvrez des outils d’entreprise gratuits<span class="sr-only">.</span></span></div><div class="text-sm text-shade-70 group-hover:text-black">Des outils pour gérer votre entreprise</div></a></li></ul></div><div class="col-span-3 col-start-4 pt-8 -translate-y-[30px]" data-background="transparent_light"><div class="flex items-center border-shade-30 mb-6 border-b pb-4 text-lg font-bold"><span aria-hidden="true" class="-ml-2 lg:ml-0 mr-3 md:mr-3 inline-block h-10 w-10"><svg width="40" height="40" fill="none"><g clip-path="url(#white_circle_svg__a)"><path d="M12.75 21.5v4c0 .966 2.35 1.75 5.25 1.75s5.25-.784 5.25-1.75v-4m4-7c0 .966-2.35 1.75-5.25 1.75s-5.25-.784-5.25-1.75m10.5 0c0-.966-2.35-1.75-5.25-1.75s-5.25.784-5.25 1.75m10.5 0v4.25c0 .46-.533.88-1.405 1.192M16.75 14.5V17m6.5 4.25c0 .966-2.35 1.75-5.25 1.75s-5.25-.784-5.25-1.75S15.1 19.5 18 19.5s5.25.784 5.25 1.75Zm16-1.25c0 10.631-8.619 19.25-19.25 19.25S.75 30.631.75 20 9.369.75 20 .75 39.25 9.369 39.25 20Z" stroke="url(#sell_svg__a)" stroke-width="1.5" stroke-linecap="round" stroke-linejoin="round"></path></g></svg></span><span id="subNavItem-Vente" class="font-bold text-t7 inline-block">Vente</span></div><ul class="pb-2" aria-labelledby="subNavItem-Vente"><li class="flex mb-6 pr-4"><a class="group inline-block w-full text-black hover:text-black" href="/fr/vendre"><div class="text-base font-medium"><span class="inline-block arrow-animation">Vendez vos produits<span class="sr-only">.</span></span></div><div class="text-sm text-shade-70 group-hover:text-black">Vendez vos produits en ligne ou en personne</div></a></li><li class="flex mb-6 pr-4"><a class="group inline-block w-full text-black hover:text-black" href="/fr/checkout"><div class="text-base font-medium"><span class="inline-block arrow-animation">Permettez à vos clients de payer<span class="sr-only">.</span></span></div><div class="text-sm text-shade-70 group-hover:text-black">Un processus de paiement optimal</div></a></li><li class="flex mb-6 pr-4"><a class="group inline-block w-full text-black hover:text-black" href="/fr/site-de-vente-en-ligne"><div class="text-base font-medium"><span class="inline-block arrow-animation">Vendez en ligne<span class="sr-only">.</span></span></div><div class="text-sm text-shade-70 group-hover:text-black">Développez votre entreprise en ligne</div></a></li><li class="flex mb-6 pr-4"><a class="group inline-block w-full text-black hover:text-black" href="/fr/canaux"><div class="text-base font-medium"><span class="inline-block arrow-animation">Vendez sur différents canaux<span class="sr-only">.</span></span></div><div class="text-sm text-shade-70 group-hover:text-black">Atteignez des millions de clients et augmentez vos ventes</div></a></li><li class="flex mb-6 pr-4"><a class="group inline-block w-full text-black hover:text-black" href="/fr/pdv"><div class="text-base font-medium"><span class="inline-block arrow-animation">Vendre en personne<span class="sr-only">.</span></span></div><div class="text-sm text-shade-70 group-hover:text-black">Point de vente (PDV)</div></a></li><li class="flex mb-6 pr-4"><a class="group inline-block w-full text-black hover:text-black" href="/fr/markets"><div class="text-base font-medium"><span class="inline-block arrow-animation">Vendez à l’international<span class="sr-only">.</span></span></div><div class="text-sm text-shade-70 group-hover:text-black">Ventes internationales</div></a></li><li class="flex mb-6 pr-4"><a class="group inline-block w-full text-black hover:text-black" href="/fr/plus/solutions/b2b-ecommerce"><div class="text-base font-medium"><span class="inline-block arrow-animation">Vendez en gros et en D2C<span class="sr-only">.</span></span></div><div class="text-sm text-shade-70 group-hover:text-black">Commerce B2B</div></a></li><li class="flex mb-6 pr-4"><a class="group inline-block w-full text-black hover:text-black" href="/fr/paiements"><div class="text-base font-medium"><span class="inline-block arrow-animation">Acceptez les paiements en ligne<span class="sr-only">.</span></span></div><div class="text-sm text-shade-70 group-hover:text-black">Configurez les moyens de paiement</div></a></li></ul></div><div class="col-span-3 col-start-7 pt-8 -translate-y-[30px]" data-background="transparent_light"><div class="flex items-center border-shade-30 mb-6 border-b pb-4 text-lg font-bold"><span aria-hidden="true" class="-ml-2 lg:ml-0 mr-3 md:mr-3 inline-block h-10 w-10"><svg width="40" height="40" fill="none"><g clip-path="url(#white_circle_svg__a)"><path d="m12.75 19.25 5.5-5.5m1 2.5v-3.5h-3.5m-2 14.5h.5a1 1 0 0 0 1-1v-2.5a1 1 0 0 0-1-1h-.5a1 1 0 0 0-1 1v2.5a1 1 0 0 0 1 1Zm6 0h.5a1 1 0 0 0 1-1v-5.5a1 1 0 0 0-1-1h-.5a1 1 0 0 0-1 1v5.5a1 1 0 0 0 1 1Zm6 0h.5a1 1 0 0 0 1-1v-12.5a1 1 0 0 0-1-1h-.5a1 1 0 0 0-1 1v12.5a1 1 0 0 0 1 1ZM39.25 20c0 10.631-8.619 19.25-19.25 19.25S.75 30.631.75 20 9.369.75 20 .75 39.25 9.369 39.25 20Z" stroke="url(#market_svg__a)" stroke-width="1.5" stroke-linecap="round" stroke-linejoin="round"></path></g></svg></span><span id="subNavItem-Marché" class="font-bold text-t7 inline-block">Marché</span></div><ul class="pb-2" aria-labelledby="subNavItem-Marché"><li class="flex mb-6 pr-4"><a class="group inline-block w-full text-black hover:text-black" href="/fr/marketing"><div class="text-base font-medium"><span class="inline-block arrow-animation">Développez votre activité<span class="sr-only">.</span></span></div><div class="text-sm text-shade-70 group-hover:text-black">Atteignez et fidélisez les clients</div></a></li><li class="flex mb-6 pr-4"><a class="group inline-block w-full text-black hover:text-black" href="/fr/facebook-instagram"><div class="text-base font-medium"><span class="inline-block arrow-animation">Marketing sur les médias sociaux<span class="sr-only">.</span></span></div><div class="text-sm text-shade-70 group-hover:text-black">Intégrations avec les médias sociaux</div></a></li><li class="flex mb-6 pr-4"><a class="group inline-block w-full text-black hover:text-black" href="/fr/email-marketing"><div class="text-base font-medium"><span class="inline-block arrow-animation">Maintenez le contact avec les clients<span class="sr-only">.</span></span></div><div class="text-sm text-shade-70 group-hover:text-black">Shopify Email</div></a></li><li class="flex mb-6 pr-4"><a class="group inline-block w-full text-black hover:text-black" href="/fr/segmentation"><div class="text-base font-medium"><span class="inline-block arrow-animation">Étudiez votre audience<span class="sr-only">.</span></span></div><div class="text-sm text-shade-70 group-hover:text-black">Obtenez des informations sur vos clients</div></a></li></ul></div><div class="col-span-3 col-start-10 pt-8 -translate-y-[30px]" data-background="transparent_light"><div class="flex items-center border-shade-30 mb-6 border-b pb-4 text-lg font-bold"><span aria-hidden="true" class="-ml-2 lg:ml-0 mr-3 md:mr-3 inline-block h-10 w-10"><svg width="40" height="40" fill="none"><g clip-path="url(#white_circle_svg__a)"><path d="M12.75 15.75c0 1.243.75 2.5 2.25 2.5s2.5-1.257 2.5-2.5c0 1.243 1 2.5 2.5 2.5s2.5-1.257 2.5-2.5c0 1.243 1 2.5 2.5 2.5s2.25-1.257 2.25-2.5m-12.5 11.5h10.5a2 2 0 0 0 2-2v-9.067a2 2 0 0 0-.179-.827l-.538-1.184A2 2 0 0 0 24.713 13h-9.425a2 2 0 0 0-1.82 1.172l-.538 1.184a2 2 0 0 0-.18.827v9.067a2 2 0 0 0 2 2Zm3-3.5a2 2 0 0 1 2-2h.5a2 2 0 0 1 2 2v3.5h-4.5v-3.5ZM39.25 20c0 10.631-8.619 19.25-19.25 19.25S.75 30.631.75 20 9.369.75 20 .75 39.25 9.369 39.25 20Z" stroke="url(#manage_svg__a)" stroke-width="1.5" stroke-linecap="round"></path></g></svg></span><span id="subNavItem-Gestion" class="font-bold text-t7 inline-block">Gestion</span></div><ul class="pb-2" aria-labelledby="subNavItem-Gestion"><li class="flex mb-6 pr-4"><a class="group inline-block w-full text-black hover:text-black" href="/fr/gerer"><div class="text-base font-medium"><span class="inline-block arrow-animation">Gérez votre entreprise<span class="sr-only">.</span></span></div><div class="text-sm text-shade-70 group-hover:text-black">Suivez les ventes, les commandes et les analyses de données</div></a></li><li class="flex mb-6 pr-4"><a class="group inline-block w-full text-black hover:text-black" href="/fr/analytics"><div class="text-base font-medium"><span class="inline-block arrow-animation">Mesurez vos performances<span class="sr-only">.</span></span></div><div class="text-sm text-shade-70 group-hover:text-black">Analyses de données et rapports</div></a></li><li class="flex mb-6 pr-4"><a class="group inline-block w-full text-black hover:text-black" href="/fr/shipping"><div class="text-base font-medium"><span class="inline-block arrow-animation">Expédiez les commandes plus rapidement<span class="sr-only">.</span></span></div><div class="text-sm text-shade-70 group-hover:text-black">Shopify Shipping</div></a></li><li class="flex mb-6 pr-4"><a class="group inline-block w-full text-black hover:text-black" href="/fr/orders"><div class="text-base font-medium"><span class="inline-block arrow-animation">Gérez vos stocks et vos commandes<span class="sr-only">.</span></span></div><div class="text-sm text-shade-70 group-hover:text-black">Gestion des stocks et des commandes</div></a></li></ul></div></div></div><div class="absolute bottom-0 inset-x-0 overflow-hidden z-20"><div class="container grid grid-cols-4 sm:grid-cols-8 md:grid-cols-12 gap-x-gutter gap-y-0"><div class="col-span-12 col-start-1 scheme-white:bg-shade-10 scheme-transparent-light:bg-shade-10 scheme-black:bg-shade-90 scheme-transparent-dark:bg-shade-90 relative after:absolute after:left-full after:top-[-1px] after:w-[100vw] after:h-[calc(100%+1px)] scheme-white:after:bg-shade-10 scheme-transparent-light:after:bg-shade-10 scheme-black:after:bg-shade-90 scheme-transparent-dark:after:bg-shade-90 scheme-black:text-white scheme-transparent-dark:text-white -ml-[var(--margin)] -mt-8 md:mt-0 pl-[var(--margin)] pt-6 before:content-[''] before:absolute before:right-full before:top-[-1px] before:w-[100vw] before:h-[calc(100%+1px)] scheme-white:before:bg-shade-10 scheme-transparent-light:before:bg-shade-10 scheme-black:before:bg-shade-90 scheme-transparent-dark:before:bg-shade-90 border-t scheme-white:border-shade-20 scheme-transparent-light:border-shade-20 scheme-black:border-shade-70 scheme-transparent-dark:border-shade-70 before:border-t scheme-white:before:border-shade-20 scheme-transparent-light:before:border-shade-20 scheme-black:before:border-shade-70 scheme-transparent-dark:before:border-shade-70 after:border-t scheme-white:after:border-shade-20 scheme-transparent-light:after:border-shade-20 scheme-black:after:border-shade-70 scheme-transparent-dark:after:border-shade-70 -translate-y-[30px]" data-background="transparent_light"><ul class="grid grid-cols-12 gap-x-gutter gap-y-0 pb-0"><li class="flex mb-6 pr-4 border-r border-shade-30 last:border-0 col-span-3"><a class="group inline-block w-full text-black hover:text-black" href="https://shopify.dev" aria-label="Source externe : Développeurs Shopify . Développez avec les API puissantes de Shopify"><div class="text-base font-medium"><span class="inline-block arrow-animation">Développeurs Shopify<span class="sr-only">.</span></span></div><div class="text-sm text-shade-70 group-hover:text-black">Développez avec les API puissantes de Shopify</div></a></li><li class="flex mb-6 pr-4 border-r border-shade-30 last:border-0 col-span-3"><a class="group inline-block w-full text-black hover:text-black" href="/fr/plus"><div class="text-base font-medium"><span class="inline-block arrow-animation">Plus<span class="sr-only">.</span></span></div><div class="text-sm text-shade-70 group-hover:text-black">Une solution de commerce pour les marques digitales en plein essor</div></a></li><li class="flex mb-6 pr-4 border-r border-shade-30 last:border-0 col-span-3"><a class="group inline-block w-full text-black hover:text-black" href="/fr/produits"><div class="text-base font-medium"><span class="inline-block arrow-animation">Tous les produits<span class="sr-only">.</span></span></div><div class="text-sm text-shade-70 group-hover:text-black">Découvrez toutes les solutions et fonctionnalités de Shopify</div></a></li></ul></div></div></div></div></li><li class="mr-8 text-base"><div class="flex h-full"><a class="flex items-center hover:underline text-black hover:text-black" href="/fr/tarifs">Tarification</a></div></li><li class="mr-8 text-base"><div class="relative flex h-full after:content[""] after:block after:h-[3px] after:w-full after:absolute after:bottom-0 after:scale-0 after:origin-left after:transition-transform after:duration-[350ms] after:ease-[bezier(0.66, 0.66, 0.34, 1.00)] after:motion-reduce:transition-none hover:underline after:bg-black text-black"><button type="button" class="bg-transparent whitespace-nowrap" data-component-name="Ressources-toggle-open" aria-controls="RessourcesDesktopMenu" aria-expanded="false" aria-haspopup="true"><span class="mr-3">Ressources</span><div aria-hidden="true" class="relative inline-block h-[7px] w-3 cursor-pointer"><div class="inline-block rounded border-b-8 h-2 w-[2px] origin-center transition-all ease-[bezier(0.66, 0.66, 0.34, 1.00)] duration-[350ms] motion-reduce:transition-none border-black bg-black -translate-x-[3px] rotate-[135deg]"></div><div class="inline-block rounded border-b-8 h-2 w-[2px] origin-center transition-all ease-[bezier(0.66, 0.66, 0.34, 1.00)] duration-[350ms] motion-reduce:transition-none border-black bg-black -rotate-[135deg]"></div></div></button></div><div id="RessourcesDesktopMenu" class="absolute inset-x-0 top-global-header z-[21] transition-transform duration-[452ms] ease-[cubic-bezier(0.26,1.00,0.48,1.00)] motion-reduce:transition-none before:absolute before:inset-x-0 before:top-0 before:w-full before:h-full before:left-0 before:shadow-xl before:pointer-events-none before:z-10 bg-white text-black bg-white text-black opacity-0 pointer-events-none -translate-y-[10px]"><div class="relative no-scrollbar overflow-y-auto overflow-x-clip max-h-[calc(100vh-72px)] z-20"><div class="container grid grid-cols-4 sm:grid-cols-8 md:grid-cols-12 gap-x-gutter gap-y-0"><div class="col-span-3 col-start-1 pt-8 -translate-y-[30px]" data-background="transparent_light"><div class="flex items-center border-shade-30 mb-6 border-b pb-4 text-lg font-bold"><span aria-hidden="true" class="-ml-2 lg:ml-0 mr-3 md:mr-3 inline-block h-10 w-10"><svg width="40" height="40" fill="none"><g clip-path="url(#help-and-support_svg__a)"><circle cx="20" cy="20" r="19.25" stroke="currentColor" stroke-width="1.5"></circle><path d="M20 20v6" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"></path><path d="M20 16.5a1.5 1.5 0 1 0 0-3 1.5 1.5 0 0 0 0 3Z" fill="currentColor"></path></g></svg></span><span id="subNavItem-Aide et assistance" class="font-bold text-t7 inline-block">Aide et assistance</span></div><ul class="pb-2" aria-labelledby="subNavItem-Aide et assistance"><li class="flex mb-6 pr-4"><a class="group inline-block w-full text-black hover:text-black" href="https://help.shopify.com/fr/" aria-label="Source externe : Aide et assistance . Bénéficiez d’une assistance joignable à tout moment"><div class="text-base font-medium"><span class="inline-block arrow-animation">Aide et assistance<span class="sr-only">.</span></span></div><div class="text-sm text-shade-70 group-hover:text-black">Bénéficiez d’une assistance joignable à tout moment</div></a></li><li class="flex mb-6 pr-4"><a class="group inline-block w-full text-black hover:text-black" href="/fr/blog"><div class="text-base font-medium"><span class="inline-block arrow-animation">Blog de Shopify<span class="sr-only">.</span></span></div><div class="text-sm text-shade-70 group-hover:text-black">Conseils de stratégie commerciale</div></a></li></ul></div><div class="col-span-6 col-start-4 pt-8 -translate-y-[30px]" data-background="transparent_light"><div class="flex items-center border-shade-30 mb-6 border-b pb-4 text-lg font-bold"><span aria-hidden="true" class="-ml-2 lg:ml-0 mr-3 md:mr-3 inline-block h-10 w-10"><svg width="40" height="40" fill="none"><g clip-path="url(#white_circle_svg__a)" stroke="currentColor" stroke-width="1.5"><circle cx="20" cy="20" r="19.25"></circle><path d="m22.023 15.04 3 3M12.75 27.25l4.25-1 9.95-9.95a1 1 0 0 0 0-1.413l-1.837-1.836a1 1 0 0 0-1.414 0L13.75 23l-1 4.25Z" stroke-linecap="round" stroke-linejoin="round"></path></g></svg></span><span id="subNavItem-Sujets populaires" class="font-bold text-t7 inline-block">Sujets populaires</span></div><ul class="pb-2 columns-2" aria-labelledby="subNavItem-Sujets populaires"><li class="flex mb-6 pr-4"><a class="group inline-block w-full text-black hover:text-black" href="/fr/blog/shopify-francais"><div class="text-base font-medium"><span class="inline-block arrow-animation">Qu’est-ce que Shopify ?<span class="sr-only">.</span></span></div><div class="text-sm text-shade-70 group-hover:text-black">Fonctionnement de notre plateforme de commerce</div></a></li><li class="flex mb-6 pr-4"><a class="group inline-block w-full text-black hover:text-black" href="/fr/editions"><div class="text-base font-medium"><span class="inline-block arrow-animation">Shopify Editions<span class="sr-only">.</span></span></div><div class="text-sm text-shade-70 group-hover:text-black">Des produits Shopify nouveaux et innovants</div></a></li><li class="flex mb-6 pr-4"><a class="group inline-block w-full text-black hover:text-black" href="/fr/blog/topics/success-story"><div class="text-base font-medium"><span class="inline-block arrow-animation">Parcours de fondateurs d’entreprise<span class="sr-only">.</span></span></div><div class="text-sm text-shade-70 group-hover:text-black">Trouvez l’inspiration auprès de marchands qui réussissent</div></a></li><li class="flex mb-6 pr-4"><a class="group inline-block w-full text-black hover:text-black" href="/fr/blog/comment-creer-une-marque-le-guide-en-7-etapes"><div class="text-base font-medium"><span class="inline-block arrow-animation">Image de marque<span class="sr-only">.</span></span></div><div class="text-sm text-shade-70 group-hover:text-black">Créez votre marque de A à Z</div></a></li><li class="flex mb-6 pr-4"><a class="group inline-block w-full text-black hover:text-black" href="/fr/blog/le-guide-pour-elaborer-un-plan-marketing-e-commerce-tres-efficace-en-3-etapes"><div class="text-base font-medium"><span class="inline-block arrow-animation">Marketing<span class="sr-only">.</span></span></div><div class="text-sm text-shade-70 group-hover:text-black">Établissez un plan marketing</div></a></li><li class="flex mb-6 pr-4"><a class="group inline-block w-full text-black hover:text-black" href="/fr/blog/seo-et-referencement-pour-les-debutants"><div class="text-base font-medium"><span class="inline-block arrow-animation">SEO e-commerce<span class="sr-only">.</span></span></div><div class="text-sm text-shade-70 group-hover:text-black">Améliorez votre classement sur les moteurs de recherche</div></a></li><li class="flex mb-6 pr-4"><a class="group inline-block w-full text-black hover:text-black" href="/fr/blog/topics/réseaux-sociaux"><div class="text-base font-medium"><span class="inline-block arrow-animation">Stratégie de vente sur les médias sociaux<span class="sr-only">.</span></span></div><div class="text-sm text-shade-70 group-hover:text-black">Convertissez vos followers en clients</div></a></li><li class="flex mb-6 pr-4"><a class="group inline-block w-full text-black hover:text-black" href="/fr/blog/growth-hacking"><div class="text-base font-medium"><span class="inline-block arrow-animation">Croissance commerciale<span class="sr-only">.</span></span></div><div class="text-sm text-shade-70 group-hover:text-black">Développez votre activité</div></a></li></ul></div><div class="col-span-3 col-start-10 pt-8 scheme-white:bg-shade-10 scheme-transparent-light:bg-shade-10 scheme-black:bg-shade-90 scheme-transparent-dark:bg-shade-90 pl-10 relative after:absolute after:left-full after:top-[-1px] after:w-[100vw] after:h-[calc(100%+1px)] scheme-white:after:bg-shade-10 scheme-transparent-light:after:bg-shade-10 scheme-black:after:bg-shade-90 scheme-transparent-dark:after:bg-shade-90 scheme-black:text-white scheme-transparent-dark:text-white border-l scheme-white:border-shade-20 scheme-transparent-light:border-shade-20 scheme-black:border-shade-70 scheme-transparent-dark:border-shade-70 -translate-y-[30px]" data-background="transparent_light"><div class="flex items-center border-shade-30 mb-6 border-b pb-4 text-lg font-bold"><span aria-hidden="true" class="-ml-2 lg:ml-0 mr-3 md:mr-3 inline-block h-10 w-10"><svg width="40" height="40" fill="none"><g clip-path="url(#white_circle_svg__a)" stroke="currentColor" stroke-width="1.5"><circle cx="20" cy="20" r="19.25"></circle><path d="M16.75 16.75v-2a2 2 0 0 1 2-2h2.5a2 2 0 0 1 2 2v2m-2 4v1.5a1 1 0 0 1-1 1h-.5a1 1 0 0 1-1-1v-1.5m2.5 0a1 1 0 0 0-1-1h-.5a1 1 0 0 0-1 1m2.5 0h6m-8.5 0h-6m2 6.5h10.5a2 2 0 0 0 2-2v-6.5a2 2 0 0 0-2-2h-10.5a2 2 0 0 0-2 2v6.5a2 2 0 0 0 2 2Z"></path></g></svg></span><span id="subNavItem-Outils essentiels" class="font-bold text-t7 inline-block">Outils essentiels</span></div><ul class="pb-2" aria-labelledby="subNavItem-Outils essentiels"><li class="flex mb-6 pr-4"><a class="group inline-block w-full text-black hover:text-black" href="/fr/outils/createur-de-logo"><div class="text-base font-medium"><span class="inline-block arrow-animation">Créateur de logo<span class="sr-only">.</span></span></div></a></li><li class="flex mb-6 pr-4"><a class="group inline-block w-full text-black hover:text-black" href="https://www.shopify.com/stock-photos" aria-label="Source externe : Photo d’illustration ."><div class="text-base font-medium"><span class="inline-block arrow-animation">Photo d’illustration<span class="sr-only">.</span></span></div></a></li><li class="flex mb-6 pr-4"><a class="group inline-block w-full text-black hover:text-black" href="/fr/blog/modele-de-business-plan"><div class="text-base font-medium"><span class="inline-block arrow-animation">Modèle de business plan<span class="sr-only">.</span></span></div></a></li><li class="flex mb-6 pr-4"><a class="group inline-block w-full text-black hover:text-black" href="https://www.linkpop.com/fr" aria-label="Source externe : Outil de lien en bio ."><div class="text-base font-medium"><span class="inline-block arrow-animation">Outil de lien en bio<span class="sr-only">.</span></span></div></a></li><li class="flex mb-6 pr-4"><a class="group inline-block w-full text-black hover:text-black" href="/fr/outils/generateur-de-qr-code"><div class="text-base font-medium"><span class="inline-block arrow-animation">Générateur de code QR<span class="sr-only">.</span></span></div></a></li></ul></div></div></div></div></li><li class="mr-8 text-base"><div class="flex h-full"><a class="flex items-center hover:underline text-black hover:text-black" href="/fr/enterprise">Enterprise</a></div></li></ul></nav><div class="ml-auto transition-opacity duration-200 opacity-100 delay-100"><ul class="lg:flex hidden 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class="focus-visible:outline-none with-text-wrap-balance"><section class="gap-y-2xl grid-cols-full text-section-light-text relative pt-hero-top pb-0 block bg-banana-10 orders-hero-gradient" data-section-name="hero" data-component-name="hero" data-viewable-component="true" data-mode="light" id="hero"><div class="pt-20 md:pt-0"><div data-component-name="half-half" class="flex flex-col md:flex-row gap-y-2xl xl:container"><div class="w-screen md:w-[50vw] container grid grid-cols-4 sm:grid-cols-8 gap-x-gutter md:flex md:min-h-[440px] lg:min-h-[480px] xl:min-h-[600px] md:mx-0 md:px-0"><div class="flex flex-col col-span-4 sm:col-span-6 col-start-1 max-w-[600px] mx-auto md:px-[50px] lg:px-[90px] box-content self-center gap-y-md xl:px-0 xl:mx-0"><div class="text-left text-section-light-text" data-mode="light" data-component-name="heading-group"><p class="text-t7 uppercase font-bold leading-none pb-xs text-eyebrow-light-text" data-component-name="kicker">Gestion des commandes et livraison</p><h1 class="richtext text-t1">Accélérez le traitement des commandes tout en économisant</h1><p class="richtext text-body-lg pt-md">Des expéditions aux meilleurs prix à la gestion centralisée des commandes, tout est inclus dans votre forfait Shopify.</p></div><div data-component-name="button-group" data-mode="light"><div class="flex gap-y-sm flex-wrap gap-x-sm justify-start"><a href="https://accounts.shopify.com/store-create?language=fr&locale=fr&signup_page=https%3A%2F%2Fwww.shopify.com%2Ffr%2Forders&signup_types[]=paid_trial_experience" class="inline-block self-center overflow-hidden max-w-full px-button-px py-button-py ring-inset rounded-button text-button-size font-button-font font-button-weight tracking-button-tracking transition-all duration-150 focus-visible:outline-2 focus-visible:outline-offset-2 focus-visible:outline-state-focus focus-visible:outline md:px-button-lg-px md:py-button-lg-py md:text-button-lg-size border-2 text-button-light-primary-text bg-button-light-primary-bg border-button-light-primary-border ring-button-light-primary-border hover:text-button-light-primary-text-hover hover:bg-button-light-primary-bg-hover hover:border-button-light-primary-border-hover hover:ring-button-light-primary-border-hover focus:text-button-light-primary-text-focus focus:bg-button-light-primary-bg-focus focus:border-button-light-primary-border-focus focus:ring-button-light-primary-border-focus active:text-button-light-primary-text-active active:bg-button-light-primary-bg-active active:border-button-light-primary-border-active active:ring disabled:text-button-light-primary-text-disabled disabled:bg-button-light-primary-bg-disabled disabled:border-button-light-primary-border-disabled disabled:ring-button-light-primary-border-disabled" data-component-name="log-in-top-button" data-mode="light" target="">Démarrer un essai gratuit</a></div></div></div></div><div class="w-full md:w-3/6 md:py-8 aspect-square"><div class="h-full"><div class="relative h-full"></div></div></div></div></div><div class="py-20 md:pb-20 md:pt-2"><div class="container"><div class="grid grid-cols-1 gap-x-gutter sm:grid-cols-2 lg:grid-cols-4 gap-y-gutter" data-component-name="card-grid"><div><div class="relative block rounded-md bg-white/30 anchor-card-shadow p-6 transition-all duration-300 ease-out-cubic border-[3px] hover:bg-white/85 h-full" style="border-color:rgba(121, 223, 255, 0.30)"><picture data-component-name="image"><img alt="" class="orders-hero-icon-shadow rounded-lg" src="https://cdn.shopify.com/b/shopify-brochure2-assets/b374b62e4f25d6ba4223d55ecd333189.svg"/></picture><a data-component-name="buy-shipping-labels-jump-link" data-mode="light" class="group focus:outline-state-focus outline-2 outline-offset-2 transition-colors duration-150 ease-in-out text-link-light focus:text-link-light-focus hover:text-link-light-hover active:text-link-light-active disabled:text-link-light-disabled text-base md:text-lg -tracking-ff-tighter block font-medium after:absolute after:inset-0 mt-7 [&_.underline]:no-underline" style="widows:2" href="#buy-shipping-labels-section"><span class="inline underline hover:no-underline">Achetez des étiquettes d’expédition</span><span class="inline whitespace-nowrap"> </span></a><p class="richtext text-t8 font-normal leading-5 mt-2">Achetez et imprimez des étiquettes aux meilleurs prix, négociés par Shopify.</p></div></div><div><div class="relative block rounded-md bg-white/30 anchor-card-shadow p-6 transition-all duration-300 ease-out-cubic border-[3px] hover:bg-white/85 h-full" style="border-color:rgba(246, 161, 121, 0.20)"><picture data-component-name="image"><img alt="" class="orders-hero-icon-shadow rounded-lg" src="https://cdn.shopify.com/b/shopify-brochure2-assets/ee7ea693f245970be8492ff402b78ae4.svg"/></picture><a data-component-name="fulfill-your-orders-jump-link" data-mode="light" class="group focus:outline-state-focus outline-2 outline-offset-2 transition-colors duration-150 ease-in-out text-link-light focus:text-link-light-focus hover:text-link-light-hover active:text-link-light-active disabled:text-link-light-disabled text-base md:text-lg -tracking-ff-tighter block font-medium after:absolute after:inset-0 mt-7 [&_.underline]:no-underline" style="widows:2" href="#fulfill-your-orders-section"><span class="inline underline hover:no-underline">Traitez vos commandes</span><span class="inline whitespace-nowrap"> </span></a><p class="richtext text-t8 font-normal leading-5 mt-2">Un traitement des commandes simplifié, quel que soit le lieu où vous vendez.</p></div></div><div><div class="relative block rounded-md bg-white/30 anchor-card-shadow p-6 transition-all duration-300 ease-out-cubic border-[3px] hover:bg-white/85 h-full" style="border-color:rgba(252, 243, 176, 0.70)"><picture data-component-name="image"><img alt="" class="orders-hero-icon-shadow rounded-lg" src="https://cdn.shopify.com/b/shopify-brochure2-assets/aa2356729c802bd3eef365d9cf4ac28f.svg"/></picture><a data-component-name="manage-your-inventory-jump-link" data-mode="light" class="group focus:outline-state-focus outline-2 outline-offset-2 transition-colors duration-150 ease-in-out text-link-light focus:text-link-light-focus hover:text-link-light-hover active:text-link-light-active disabled:text-link-light-disabled text-base md:text-lg -tracking-ff-tighter block font-medium after:absolute after:inset-0 mt-7 [&_.underline]:no-underline" style="widows:2" href="#manage-your-inventory-section"><span class="inline underline hover:no-underline">Gérez vos stocks</span><span class="inline whitespace-nowrap"> </span></a><p class="richtext text-t8 font-normal leading-5 mt-2">Contrôlez vos stocks précisément, facilement, de façon transparente et en temps réel.</p></div></div><div><div class="relative block rounded-md bg-white/30 anchor-card-shadow p-6 transition-all duration-300 ease-out-cubic border-[3px] hover:bg-white/85 h-full" style="border-color:rgba(193, 251, 212, 0.50)"><picture data-component-name="image"><img alt="" class="orders-hero-icon-shadow rounded-lg" src="https://cdn.shopify.com/b/shopify-brochure2-assets/f794c28c75e12698ad89ea6766b0a829.svg"/></picture><a data-component-name="process-your-returns-jump-link" data-mode="light" class="group focus:outline-state-focus outline-2 outline-offset-2 transition-colors duration-150 ease-in-out text-link-light focus:text-link-light-focus hover:text-link-light-hover active:text-link-light-active disabled:text-link-light-disabled text-base md:text-lg -tracking-ff-tighter block font-medium after:absolute after:inset-0 mt-7 [&_.underline]:no-underline" style="widows:2" href="#process-your-returns-section"><span class="inline underline hover:no-underline">Traitez vos retours</span><span class="inline whitespace-nowrap"> </span></a><p class="richtext text-t8 font-normal leading-5 mt-2">Simplifiez le processus de retour pour vos clients.</p></div></div></div></div></div></section><section class="grid grid-cols-full pb-2xl bg-section-light-bg text-section-light-text pt-2xl orders-shipping-section gap-y-sm" data-section-name="shopify-shipping-section" data-component-name="shopify-shipping-section" data-viewable-component="true" data-mode="light" id="buy-shipping-labels-section"><div class="container grid grid-cols-4 sm:grid-cols-8 md:grid-cols-12 gap-x-gutter gap-y-2xl" data-component-name="section-header"><div class="col-span-4 xs:col-span-4 sm:col-span-8 md:col-span-10 lg:col-span-8 xl:col-span-8 xs:col-start-1 sm:col-start-1 md:col-start-2 lg:col-start-3 xl:col-start-3"><div class="text-center text-section-light-text" data-mode="light" data-component-name="heading-group"><p class="text-t7 uppercase font-bold leading-none pb-xs text-eyebrow-light-text" data-component-name="kicker">Shopify Shipping</p><h2 class="richtext text-t2">Augmentez vos profits grâce aux meilleurs tarifs</h2><p class="richtext text-body-lg pt-sm">Chaque année, plus de 125 millions d’étiquettes d’expédition sont achetées sur Shopify.</p></div></div></div><div class="container grid grid-cols-4 sm:grid-cols-8 md:grid-cols-12 gap-x-gutter gap-y-xl" data-component-name="side-by-side"><div class="col-span-4 xs:col-span-4 sm:col-span-8 md:col-span-6 col-start-1 flex flex-col gap-y-xl"><picture data-component-name="image"><img alt="Un camion imposant placé au milieu d’un ciel nuageux, symbolisant le secteur de l’expédition, figure sur l’image. Sur le camion, divers symboles et différentes étiquettes, tels que « Colissimo », « Mondial Relay » et « Chronopost », représentant les différents services d’expédition proposés dans votre région, sont apposés. Parallèlement au camion, le ciel est composé de plusieurs nuages avec différents objets autour d’eux, notamment un rouleau d’étiquettes d’expédition, une boîte ouverte et un vase, incarnant un produit." class="mx-auto" src="https://cdn.shopify.com/b/shopify-brochure2-assets/58b93c3f56c7056f9cbea64ee5000838.png"/></picture></div><div class="col-span-4 xs:col-span-4 md:col-span-5 xs:col-start-1 sm:col-start-1 md:col-start-8 flex flex-col gap-y-xl sm:col-span-6 place-content-center"><div data-component-name="heading-button-group" class="flex flex-col gap-md orders-gradient-text" data-mode="light"><div class="text-left text-section-light-text" data-mode="light" data-component-name="heading-group"><h2 class="richtext text-t3"><span class="gradient-text">Faites de réelles économies</span><br/> grâce aux tarifs les plus avantageux du secteur</h2><p class="richtext text-body-base pt-sm"><a href="/fr/shipping" class="link">Shopify Shipping</a> négocie les meilleurs tarifs du secteur avec les principaux transporteurs, tels que Colissimo, Mondial Relay et Chronopost. Bénéficiez d’un nombre illimité d’étiquettes, inclus dans votre forfait Shopify.</p></div><div><div data-component-name="button-group" data-mode="light"><div class="flex gap-y-sm flex-wrap gap-x-sm justify-start"><a href="/fr/shipping" class="inline-block self-center overflow-hidden max-w-full px-button-px py-button-py ring-inset rounded-button text-button-size font-button-font font-button-weight tracking-button-tracking transition-all duration-150 focus-visible:outline-2 focus-visible:outline-offset-2 focus-visible:outline-state-focus focus-visible:outline hover:ring-1 disabled:hover-ring-0 md:px-button-lg-px md:py-button-lg-py md:text-button-lg-size border-2 text-button-light-secondary-text bg-button-light-secondary-bg border-button-light-secondary-border ring-button-light-secondary-border hover:text-button-light-secondary-text-hover hover:bg-button-light-secondary-bg-hover hover:border-button-light-secondary-border-hover hover:ring-button-light-secondary-border-hover focus:text-button-light-secondary-text-focus focus:bg-button-light-secondary-bg-focus focus:border-button-light-secondary-border-focus focus:ring-button-light-secondary-border-focus active:text-button-light-secondary-text-active active:bg-button-light-secondary-bg-active active:border-button-light-secondary-border-active active:ring-button-light-secondary-border-active disabled:text-button-light-secondary-text-disabled disabled:bg-button-light-secondary-bg-disabled disabled:border-button-light-secondary-border-disabled disabled:ring-button-light-secondary-border-disabled" data-component-name="learn-more-about-shipping-button" data-mode="light" target="">En savoir plus sur Shopify Shipping</a></div></div></div></div></div></div><div class="container grid grid-cols-4 sm:grid-cols-8 md:grid-cols-12 gap-x-gutter gap-y-xl text-black" data-component-name="testimonial" aria-label="Témoignages" role="group" aria-roledescription="diapositive"><div class="col-span-4 xs:col-span-4 sm:col-span-8 md:col-span-12 lg:col-span-9 col-start-1 relative flex flex-col ml-3 md:ml-0 order-2 md:order-1 z-10"><blockquote tabindex="0" class="flex flex-col h-full top-0 z-0"><p class="grow before:content-[open-quote] before:absolute before:-translate-x-full after:content-[close-quote] text-[28px] leading-[36px] md:text-[36px] md:leading-[44px] lg:text-[44px] lg:leading-[52px]"> Nous économisons en moyenne 25 000 $ par mois sur les coûts d’expédition grâce à Shopify Shipping, ce qui représente environ 305 000 $ par an. </p><footer class="flex flex-col gap-y-xs mt-lg text-body-base"><p class="text-t6">Snarky Tea</p><cite class="text-body-sm not-italic"><strong>Jenni-Lyn Williams</strong> — Fondatrice et PDG</cite></footer></blockquote></div></div></section><section class="grid gap-y-2xl grid-cols-full pb-2xl bg-section-light-bg text-section-light-text pt-2xl" data-section-name="how-businesses-manage-fulfill-deliver" data-component-name="how-businesses-manage-fulfill-deliver" data-viewable-component="true" data-mode="light" id="how-businesses-manage-fulfill-deliver"><div class="container grid grid-cols-4 sm:grid-cols-8 md:grid-cols-12 gap-x-gutter gap-y-2xl" data-component-name="section-header"><div class="col-span-4 xs:col-span-4 sm:col-span-8 md:col-span-10 lg:col-span-8 xl:col-span-8 xs:col-start-1 sm:col-start-1 md:col-start-2 lg:col-start-3 xl:col-start-3"><div class="text-center text-section-light-text" data-mode="light" data-component-name="heading-group"><h2 class="richtext text-t2">Comment des entreprises comme la vôtre gèrent, traitent et expédient des commandes avec Shopify</h2><p class="richtext text-body-lg pt-sm">Aucun besoin d’un nombre incalculable de feuilles et de systèmes. Traitez toutes les commandes depuis votre interface administrateur grâce aux fonctionnalités intégrées de Shopify.</p></div></div></div><div class="grid [&_div[data-component-name='wistia-video']>div>button]:hidden" data-mode="light"><div class="container relative md:aspect-[21/9]"><div><div class="w-full shrink-0 transition-opacity duration-500 ease-linear opacity-0 absolute flex gap-y-0 top-0 overflow-hidden aspect-[21/9]"><div class="relative h-full w-full [&_[data-handle="playPauseNotifier"]]:!hidden [&_[data-handle="playPauseLoading"]]:!hidden [&_[data-handle="bigPlayButton"]]:!hidden" role="group" data-component-name="wistia-video" data-component-extra-video-id="049hxwvn66"><div><button aria-label="Lire la vidéo" aria-disabled="false" data-component-name="interface-button" data-mode="light" class="rounded-full duration-150 transition-colors focus-visible:outline-2 focus-visible:outline-offset-2 focus-visible:outline-state-focus focus-visible:outline w-16 h-16 md:w-24 md:h-24 disabled:bg-shade-30 bg-black text-white hover:bg-shade-70 active:bg-shade-50 absolute z-10 top-1/2 left-1/2 -translate-x-1/2 -translate-y-1/2 hidden" tabindex="0"><div class="relative mx-auto w-9 h-9" style="width:48px;height:48px"><div class="absolute ease-out inset-0 transition-transform duration-200 scale-0"><svg viewBox="0 0 24 24" aria-hidden="true"><path d="M8 4V20" stroke="currentColor" stroke-width="2" stroke-linecap="round"></path><path d="M16 4V20" stroke="currentColor" stroke-width="2" stroke-linecap="round"></path></svg></div><div class="absolute ease-out inset-0 transition-transform duration-200 scale-1 delay-200"><svg viewBox="0 0 24 24" aria-hidden="true"><path fill-rule="evenodd" clip-rule="evenodd" d="M22 12.0003C22 12.4529 21.7547 12.8707 21.3533 13.1021L8.02 20.8161C7.808 20.9383 7.57067 21 7.33333 21C7.10667 21 6.88 20.9447 6.676 20.8329C6.25867 20.604 6 20.1772 6 19.7143V4.28627C6 3.82343 6.25867 3.39659 6.676 3.16774C7.09333 2.9376 7.608 2.94532 8.02 3.18445L21.3533 10.8985C21.7547 11.1299 22 11.5477 22 12.0003Z" fill="currentColor"></path></svg></div></div></button></div><div class="w-full aspect-[21/9] h-auto overflow-hidden" role="region"><div class="h-full w-full"><div id="049hxwvn66" class="wistia-video-player-embed wistia_embed wmode=transparent h-full w-full relative z-[1] chromatic-ignore"></div><div class="w-full h-full inset-0 absolute z-[1] transition-opacity duration-300 opacity-100 pointer-events-none"><img alt="" aria-hidden="true" class="h-full w-full object-cover" srcSet="https://cdn.shopify.com/b/shopify-brochure2-assets/e219b3e94bc45361d9241f13d4e35a02.jpg" loading="lazy"/></div></div></div></div><div class="md:hidden grid grid-cols-4 sm:grid-cols-8 md:grid-cols-12"><div class="grid col-span-4 sm:col-span-6 md:col-span-12 gap-y-xl"><div class="flex flex-wrap gap-x-4 gap-y-6"><div class="w-16 md:w-full h-1 duration-[250ms] before:block before:w-full before:h-1 before:origin-left before:ease-linear before:scale-x-0 before:duration-100 bg-black/20 before:bg-[#000] before:transition-none group-hover/card:bg-[#E86008] group-hover/card:before:bg-[#E86008] [&+div]:group-hover/card:opacity-60"></div><div class="w-16 md:w-full h-1 duration-[250ms] before:block before:w-full before:h-1 before:origin-left before:ease-linear before:scale-x-0 before:duration-100 bg-black/20 before:bg-[#000] before:transition-none group-hover/card:bg-[#E86008] group-hover/card:before:bg-[#E86008] [&+div]:group-hover/card:opacity-60"></div><div class="w-16 md:w-full h-1 duration-[250ms] before:block before:w-full before:h-1 before:origin-left before:ease-linear before:scale-x-0 before:duration-100 bg-black/20 before:bg-[#000] before:transition-none group-hover/card:bg-[#E86008] group-hover/card:before:bg-[#E86008] [&+div]:group-hover/card:opacity-60"></div></div><div class="text-left text-section-light-text" data-mode="light" data-component-name="heading-group"><h2 class="richtext text-t6">Gérez et expédiez efficacement vos commandes</h2><p class="richtext text-body-base pt-sm">Gérez les commandes à partir de votre boutique en ligne et <a data-component-name="sales-channels-link" href="/fr/canaux" class="relative z-5 link">des canaux de vente tels qu’Instagram, Google et Amazon</a>, puis expédiez vos produits à échelle locale et internationale.</p></div></div></div></div></div><div><div class="w-full shrink-0 transition-opacity duration-500 ease-linear opacity-0 absolute flex gap-y-0 top-0 overflow-hidden aspect-[21/9]"><div class="relative h-full w-full [&_[data-handle="playPauseNotifier"]]:!hidden [&_[data-handle="playPauseLoading"]]:!hidden [&_[data-handle="bigPlayButton"]]:!hidden" role="group" data-component-name="wistia-video" data-component-extra-video-id="qqwjy5ycbt"><div><button aria-label="Lire la vidéo" aria-disabled="false" data-component-name="interface-button" data-mode="light" class="rounded-full duration-150 transition-colors focus-visible:outline-2 focus-visible:outline-offset-2 focus-visible:outline-state-focus focus-visible:outline w-16 h-16 md:w-24 md:h-24 disabled:bg-shade-30 bg-black text-white hover:bg-shade-70 active:bg-shade-50 absolute z-10 top-1/2 left-1/2 -translate-x-1/2 -translate-y-1/2 hidden" tabindex="0"><div class="relative mx-auto w-9 h-9" style="width:48px;height:48px"><div class="absolute ease-out inset-0 transition-transform duration-200 scale-0"><svg viewBox="0 0 24 24" aria-hidden="true"><path d="M8 4V20" stroke="currentColor" stroke-width="2" stroke-linecap="round"></path><path d="M16 4V20" stroke="currentColor" stroke-width="2" stroke-linecap="round"></path></svg></div><div class="absolute ease-out inset-0 transition-transform duration-200 scale-1 delay-200"><svg viewBox="0 0 24 24" aria-hidden="true"><path fill-rule="evenodd" clip-rule="evenodd" d="M22 12.0003C22 12.4529 21.7547 12.8707 21.3533 13.1021L8.02 20.8161C7.808 20.9383 7.57067 21 7.33333 21C7.10667 21 6.88 20.9447 6.676 20.8329C6.25867 20.604 6 20.1772 6 19.7143V4.28627C6 3.82343 6.25867 3.39659 6.676 3.16774C7.09333 2.9376 7.608 2.94532 8.02 3.18445L21.3533 10.8985C21.7547 11.1299 22 11.5477 22 12.0003Z" fill="currentColor"></path></svg></div></div></button></div><div class="w-full aspect-[21/9] h-auto overflow-hidden" role="region"><div class="h-full w-full"><div id="qqwjy5ycbt" class="wistia-video-player-embed wistia_embed wmode=transparent h-full w-full relative z-[1] chromatic-ignore"></div><div class="w-full h-full inset-0 absolute z-[1] transition-opacity duration-300 opacity-100 pointer-events-none"><img alt="" aria-hidden="true" class="h-full w-full object-cover" srcSet="https://cdn.shopify.com/b/shopify-brochure2-assets/41dc1ecb952d5e0f42b2e18c7aeed44d.jpg" loading="lazy"/></div></div></div></div><div class="md:hidden grid grid-cols-4 sm:grid-cols-8 md:grid-cols-12"><div class="grid col-span-4 sm:col-span-6 md:col-span-12 gap-y-xl"><div class="flex flex-wrap gap-x-4 gap-y-6"><div class="w-16 md:w-full h-1 duration-[250ms] before:block before:w-full before:h-1 before:origin-left before:ease-linear before:scale-x-0 before:duration-100 bg-black/20 before:bg-[#000] before:transition-none group-hover/card:bg-[#E86008] group-hover/card:before:bg-[#E86008] [&+div]:group-hover/card:opacity-60"></div><div class="w-16 md:w-full h-1 duration-[250ms] before:block before:w-full before:h-1 before:origin-left before:ease-linear before:scale-x-0 before:duration-100 bg-black/20 before:bg-[#000] before:transition-none group-hover/card:bg-[#E86008] group-hover/card:before:bg-[#E86008] [&+div]:group-hover/card:opacity-60"></div><div class="w-16 md:w-full h-1 duration-[250ms] before:block before:w-full before:h-1 before:origin-left before:ease-linear before:scale-x-0 before:duration-100 bg-black/20 before:bg-[#000] before:transition-none group-hover/card:bg-[#E86008] group-hover/card:before:bg-[#E86008] [&+div]:group-hover/card:opacity-60"></div></div><div class="text-left text-section-light-text" data-mode="light" data-component-name="heading-group"><h2 class="richtext text-t6">Gardez le contrôle de vos stocks</h2><p class="richtext text-body-base pt-sm">Suivez, gérez et réapprovisionnez le stock de l’ensemble de vos emplacements et canaux à partir d’un seul et même endroit.</p></div></div></div></div></div><div><div class="w-full shrink-0 transition-opacity duration-500 ease-linear opacity-0 absolute flex gap-y-0 top-0 overflow-hidden aspect-[21/9]"><div class="relative h-full w-full [&_[data-handle="playPauseNotifier"]]:!hidden [&_[data-handle="playPauseLoading"]]:!hidden [&_[data-handle="bigPlayButton"]]:!hidden" role="group" data-component-name="wistia-video" data-component-extra-video-id="lmrelhjnl2"><div><button aria-label="Lire la vidéo" aria-disabled="false" data-component-name="interface-button" data-mode="light" class="rounded-full duration-150 transition-colors focus-visible:outline-2 focus-visible:outline-offset-2 focus-visible:outline-state-focus focus-visible:outline w-16 h-16 md:w-24 md:h-24 disabled:bg-shade-30 bg-black text-white hover:bg-shade-70 active:bg-shade-50 absolute z-10 top-1/2 left-1/2 -translate-x-1/2 -translate-y-1/2 hidden" tabindex="0"><div class="relative mx-auto w-9 h-9" style="width:48px;height:48px"><div class="absolute ease-out inset-0 transition-transform duration-200 scale-0"><svg viewBox="0 0 24 24" aria-hidden="true"><path d="M8 4V20" stroke="currentColor" stroke-width="2" stroke-linecap="round"></path><path d="M16 4V20" stroke="currentColor" stroke-width="2" stroke-linecap="round"></path></svg></div><div class="absolute ease-out inset-0 transition-transform duration-200 scale-1 delay-200"><svg viewBox="0 0 24 24" aria-hidden="true"><path fill-rule="evenodd" clip-rule="evenodd" d="M22 12.0003C22 12.4529 21.7547 12.8707 21.3533 13.1021L8.02 20.8161C7.808 20.9383 7.57067 21 7.33333 21C7.10667 21 6.88 20.9447 6.676 20.8329C6.25867 20.604 6 20.1772 6 19.7143V4.28627C6 3.82343 6.25867 3.39659 6.676 3.16774C7.09333 2.9376 7.608 2.94532 8.02 3.18445L21.3533 10.8985C21.7547 11.1299 22 11.5477 22 12.0003Z" fill="currentColor"></path></svg></div></div></button></div><div class="w-full aspect-[21/9] h-auto overflow-hidden" role="region"><div class="h-full w-full"><div id="lmrelhjnl2" class="wistia-video-player-embed wistia_embed wmode=transparent h-full w-full relative z-[1] chromatic-ignore"></div><div class="w-full h-full inset-0 absolute z-[1] transition-opacity duration-300 opacity-100 pointer-events-none"><img alt="" aria-hidden="true" class="h-full w-full object-cover" srcSet="https://cdn.shopify.com/b/shopify-brochure2-assets/a3f8fd0849dccdfeb091f208dac15da8.jpg" loading="lazy"/></div></div></div></div><div class="md:hidden grid grid-cols-4 sm:grid-cols-8 md:grid-cols-12"><div class="grid col-span-4 sm:col-span-6 md:col-span-12 gap-y-xl"><div class="flex flex-wrap gap-x-4 gap-y-6"><div class="w-16 md:w-full h-1 duration-[250ms] before:block before:w-full before:h-1 before:origin-left before:ease-linear before:scale-x-0 before:duration-100 bg-black/20 before:bg-[#000] before:transition-none group-hover/card:bg-[#E86008] group-hover/card:before:bg-[#E86008] [&+div]:group-hover/card:opacity-60"></div><div class="w-16 md:w-full h-1 duration-[250ms] before:block before:w-full before:h-1 before:origin-left before:ease-linear before:scale-x-0 before:duration-100 bg-black/20 before:bg-[#000] before:transition-none group-hover/card:bg-[#E86008] group-hover/card:before:bg-[#E86008] [&+div]:group-hover/card:opacity-60"></div><div class="w-16 md:w-full h-1 duration-[250ms] before:block before:w-full before:h-1 before:origin-left before:ease-linear before:scale-x-0 before:duration-100 bg-black/20 before:bg-[#000] before:transition-none group-hover/card:bg-[#E86008] group-hover/card:before:bg-[#E86008] [&+div]:group-hover/card:opacity-60"></div></div><div class="text-left text-section-light-text" data-mode="light" data-component-name="heading-group"><h2 class="richtext text-t6">Offrez une excellente expérience après achat</h2><p class="richtext text-body-base pt-sm">Obtenez davantage de clients grâce au suivi en temps réel, à des politiques de retour flexibles et à des retours en libre-service.</p></div></div></div></div></div></div><div class="hidden md:grid container items-start grid-cols-3 gap-x-gutter md:pt-xl"><div class="overflow-hidden grid gap-y-md"><div class="group/card grid gap-y-xl cursor-pointer items-start"><div class="w-16 md:w-full h-1 duration-[250ms] before:block before:w-full before:h-1 before:origin-left before:ease-linear before:scale-x-0 bg-black/20 before:duration-100 before:bg-[#000] before:transition-none group-hover/card:bg-[#E86008] group-hover/card:before:bg-[#E86008] [&+div]:group-hover/card:opacity-60"></div><div class="grid gap-y-md group-hover/card:opacity-100 duration-[250ms] opacity-60"><div class="text-left text-section-light-text" data-mode="light" data-component-name="heading-group"><h2 class="richtext text-t5">Gérez et expédiez efficacement vos commandes</h2><p class="richtext text-body-base pt-sm">Gérez les commandes à partir de votre boutique en ligne et <a data-component-name="sales-channels-link" href="/fr/canaux" class="relative z-5 link">des canaux de vente tels qu’Instagram, Google et Amazon</a>, puis expédiez vos produits à échelle locale et internationale.</p></div></div></div></div><div class="overflow-hidden grid gap-y-md"><div class="group/card grid gap-y-xl cursor-pointer items-start"><div class="w-16 md:w-full h-1 duration-[250ms] before:block before:w-full before:h-1 before:origin-left before:ease-linear before:scale-x-0 bg-black/20 before:duration-100 before:bg-[#000] before:transition-none group-hover/card:bg-[#E86008] group-hover/card:before:bg-[#E86008] [&+div]:group-hover/card:opacity-60"></div><div class="grid gap-y-md group-hover/card:opacity-100 duration-[250ms] opacity-60"><div class="text-left text-section-light-text" data-mode="light" data-component-name="heading-group"><h2 class="richtext text-t5">Gardez le contrôle de vos stocks</h2><p class="richtext text-body-base pt-sm">Suivez, gérez et réapprovisionnez le stock de l’ensemble de vos emplacements et canaux à partir d’un seul et même endroit.</p></div></div></div></div><div class="overflow-hidden grid gap-y-md"><div class="group/card grid gap-y-xl cursor-pointer items-start"><div class="w-16 md:w-full h-1 duration-[250ms] before:block before:w-full before:h-1 before:origin-left before:ease-linear before:scale-x-0 bg-black/20 before:duration-100 before:bg-[#000] before:transition-none group-hover/card:bg-[#E86008] group-hover/card:before:bg-[#E86008] [&+div]:group-hover/card:opacity-60"></div><div class="grid gap-y-md group-hover/card:opacity-100 duration-[250ms] opacity-60"><div class="text-left text-section-light-text" data-mode="light" data-component-name="heading-group"><h2 class="richtext text-t5">Offrez une excellente expérience après achat</h2><p class="richtext text-body-base pt-sm">Obtenez davantage de clients grâce au suivi en temps réel, à des politiques de retour flexibles et à des retours en libre-service.</p></div></div></div></div></div></div></section><div class="[&>*]:align-top text-center pb-2xl" data-component-name="view-all-features-jump-link" id="view-all-features-jump-link"><a data-mode="light" class="group font-bold focus:outline-state-focus outline-2 outline-offset-2 transition-colors duration-150 ease-in-out text-link-light focus:text-link-light-focus hover:text-link-light-hover active:text-link-light-active disabled:text-link-light-disabled text-base md:text-lg -tracking-ff-tighter link no-underline" style="widows:2" href="#all-features"><span class="inline underline hover:no-underline"><span>Voir toutes les fonctionnalités</span></span></a></div><section class="gap-y-2xl grid-cols-full bg-section-light-bg text-section-light-text merchant-profile-desktop block py-20 overflow-x-hidden merchant-profile-section orders-merchant-profile [&_.merchant-profile-tab-button.tab-active]:bg-[#E3F5EF] [&_.text-t4]:text-t3" data-section-name="merchant-profile" data-component-name="merchant-profile" data-viewable-component="true" data-mode="light" id="merchant-profile"><div class="container grid grid-cols-4 sm:grid-cols-8 md:grid-cols-12 gap-x-gutter gap-y-2xl"><div class="col-span-4 sm:col-span-8 md:col-span-7 xl:col-span-7 col-start-1 merchant-profile-desktop-nav"><div id="merchant-profile-kicker"><h2 class="default:md:text-t7 default:font-bold default:uppercase tracking-wide [&_+div]:hidden text-t8">Marchands en vedette</h2><div class="h-xs w-full"></div></div><p class="richtext text-t2 mt-3">Faites la connaissance des marques <br/>qui s’appuient sur nos solutions</p><div class="no-scrollbar overflow-x-auto mx-0 mt-10"><div class="inline-block whitespace-nowrap" role="tablist" aria-labelledby="merchant-profile-kicker"><button type="button" role="tab" id="merchantProfileCarousel-tab-0" class="merchant-profile-tab-button text-t7 py-2 px-3 font-bold rounded-[100px] text-shade-50 active:text-mandarin-90 relative mr-6 inline-block overflow-hidden whitespace-nowrap break-words text-left leading-none bg-[#FFF2E7] text-mandarin-90 shadow-marketing-tools-merchant-profile-nav tab-active" data-event-action="button_click" data-event-category="merchant-profile-tabs" data-event-label="p-i-l-g-r-i-m" aria-selected="true" aria-controls="merchantProfileCarousel-panel-0">PILGRIM</button><button type="button" role="tab" id="merchantProfileCarousel-tab-1" class="merchant-profile-tab-button text-t7 py-2 px-3 font-bold rounded-[100px] text-shade-50 active:text-mandarin-90 relative mr-6 inline-block overflow-hidden whitespace-nowrap break-words text-left leading-none" data-event-action="button_click" data-event-category="merchant-profile-tabs" data-event-label="wol-fpak" aria-selected="false" aria-controls="merchantProfileCarousel-panel-1" tabindex="-1">WOLFpak</button><button type="button" role="tab" id="merchantProfileCarousel-tab-2" class="merchant-profile-tab-button text-t7 py-2 px-3 font-bold rounded-[100px] text-shade-50 active:text-mandarin-90 relative mr-6 inline-block overflow-hidden whitespace-nowrap break-words text-left leading-none" data-event-action="button_click" data-event-category="merchant-profile-tabs" data-event-label="snarky-tea" aria-selected="false" aria-controls="merchantProfileCarousel-panel-2" tabindex="-1">Snarky Tea</button><button type="button" role="tab" id="merchantProfileCarousel-tab-3" class="merchant-profile-tab-button text-t7 py-2 px-3 font-bold rounded-[100px] text-shade-50 active:text-mandarin-90 relative mr-6 inline-block overflow-hidden whitespace-nowrap break-words text-left leading-none" data-event-action="button_click" data-event-category="merchant-profile-tabs" data-event-label="a-n-i-n" aria-selected="false" aria-controls="merchantProfileCarousel-panel-3" tabindex="-1">ANIÁN</button></div></div></div></div><div class="relative"><button class="merchant-profile-next-button transition-all ease-out-cubic duration-300 z-10 rounded-full items-center justify-center shadow-customer-marketing-tools-next-button absolute w-[50px] h-[50px] right-0 top-1/2 -translate-y-1/4 md:right-[var(--margin)] lg:w-[100px] lg:h-[100px] hidden md:flex md:translate-y-0 md:top-4 lg:left-auto lg:right-[var(--margin)] bg-shade-90 text-white hover:text-black hover:bg-[#E3F5EF]" type="button" data-event-category="merchant-profile-nav" data-component-name="merchant-carousel-button" aria-label="Onglet suivant"><svg viewBox="0 0 20 20" aria-hidden="true" focusable="false" class="w-5 lg:w-10"><path d="M17.707 9.293l-5-5a.999.999 0 10-1.414 1.414L14.586 9H3a1 1 0 100 2h11.586l-3.293 3.293a.999.999 0 101.414 1.414l5-5a.999.999 0 000-1.414z" fill="currentColor"></path></svg></button><div><div id="merchantProfileCarousel-panel-0" role="tabpanel" class="merchant-profile-carousel-panel-desktop" aria-hidden="false" aria-labelledby="merchantProfileCarousel-tab-0"><h3 class="sr-only">PILGRIM</h3><div class="container grid grid-cols-4 sm:grid-cols-8 md:grid-cols-12 gap-x-gutter gap-y-2xl relative flex-row"><div class="col-span-4 sm:col-span-7 md:col-span-7 lg:col-span-5 col-start-1 merchant-profile-content-orders relative pb-20 lg:pb-10"><div class="mt-10"><h4 class="richtext text-t7 text-shade-95">Outils utilisés</h4><ul class="mt-4 grid gap-y-4 w-10/12"><li class="flex gap-2 items-center"><img width="16" height="16" src="https://cdn.shopify.com/b/shopify-brochure2-assets/ed5a67b75e9e3e96ac7f5f80b2d6a2dc.svg" class="h-[30px] rounded-sm w-[30px]" alt="" sizes="100vw"/><span class="text-t8 text-shade-50">Gestion des commandes</span></li><li class="flex gap-2 items-center"><img width="16" height="16" src="https://cdn.shopify.com/b/shopify-brochure2-assets/11394ddf2e7186d5bed9191604b449c8.svg" class="h-[30px] rounded-sm w-[30px]" alt="" sizes="100vw"/><span class="text-t8 text-shade-50">Shopify Shipping</span></li><li class="flex gap-2 items-center"><img width="16" height="16" src="https://cdn.shopify.com/b/shopify-brochure2-assets/b69febb38fe76cf0628423f4326f9dda.svg" class="h-[30px] rounded-sm w-[30px]" alt="" sizes="100vw"/><span class="text-t8 text-shade-50">Traitement des commandes</span></li><li class="flex gap-2 items-center"><img width="16" height="16" src="https://cdn.shopify.com/b/shopify-brochure2-assets/8945ad702506a26097dcf2cc1d7d8007.svg" class="h-[30px] rounded-sm w-[30px]" alt="" sizes="100vw"/><span class="text-t8 text-shade-50">Gestion des retours</span></li></ul></div><div class="flex gap-4 flex-col mt-10"><blockquote><q class="richtext text-t5 text-shade-100"><span> J’apprécie vraiment la facilité d’utilisation. Tout est au même endroit. Avec Shopify, nous augmentons nos revenus à l’heure, et ce avec une grande fluidité. </span></q></blockquote><cite><p class="richtext text-body-sm not-italic"><b>PILGRIM</b> — Simon Paquin, Directeur marketing</p></cite><picture data-component-name="image"><img alt="PILGRIM" src="https://cdn.shopify.com/b/shopify-brochure2-assets/56b007838339be8ced570f55c6462425.svg?width=146" width="146"/></picture></div></div><div class="col-span-4 md:col-span-5 lg:col-span-7 col-start-1 relative flex items-end justify-end"><div class="absolute right-0 top-[-200px] lg:right-4 xl:right-8"><picture data-component-name="image"><img alt="" class="w-[43vw] max-w-[660px]" src="https://cdn.shopify.com/b/shopify-brochure2-assets/b0abcd6b2ea340457acba24eb4976d15.png"/></picture></div></div></div></div><div id="merchantProfileCarousel-panel-1" role="tabpanel" class="merchant-profile-carousel-panel-desktop hidden" aria-hidden="true" aria-labelledby="merchantProfileCarousel-tab-1"><h3 class="sr-only">WOLFpak</h3><div class="container grid grid-cols-4 sm:grid-cols-8 md:grid-cols-12 gap-x-gutter gap-y-2xl relative flex-row"><div class="col-span-4 sm:col-span-7 md:col-span-7 lg:col-span-5 col-start-1 merchant-profile-content-orders relative pb-20 lg:pb-10"><div class="mt-10"><h4 class="richtext text-t7 text-shade-95">Outils utilisés</h4><ul class="mt-4 grid gap-y-4 grid-cols-2 w-10/12"><li class="flex gap-2 items-center"><img width="16" height="16" src="https://cdn.shopify.com/b/shopify-brochure2-assets/ed5a67b75e9e3e96ac7f5f80b2d6a2dc.svg" class="h-[30px] rounded-sm w-[30px]" alt="" sizes="100vw"/><span class="text-t8 text-shade-50">Gestion des commandes</span></li><li class="flex gap-2 items-center"><img width="16" height="16" src="https://cdn.shopify.com/b/shopify-brochure2-assets/13f51f04a5fbbc0ee3bb08ff5f93adac.svg" class="h-[30px] rounded-sm w-[30px]" alt="" sizes="100vw"/><span class="text-t8 text-shade-50">Gestion des stocks</span></li><li class="flex gap-2 items-center"><img width="16" height="16" src="https://cdn.shopify.com/b/shopify-brochure2-assets/b69febb38fe76cf0628423f4326f9dda.svg" class="h-[30px] rounded-sm w-[30px]" alt="" sizes="100vw"/><span class="text-t8 text-shade-50">Traitement des commandes</span></li><li class="flex gap-2 items-center"><img width="16" height="16" src="https://cdn.shopify.com/b/shopify-brochure2-assets/11394ddf2e7186d5bed9191604b449c8.svg" class="h-[30px] rounded-sm w-[30px]" alt="" sizes="100vw"/><span class="text-t8 text-shade-50">Shopify Shipping</span></li><li class="flex gap-2 items-center"><img width="16" height="16" src="https://cdn.shopify.com/b/shopify-brochure2-assets/d513d7208ae2a0d331777e746d92ea54.svg" class="h-[30px] rounded-sm w-[30px]" alt="" sizes="100vw"/><span class="text-t8 text-shade-50">Managed Markets</span></li></ul></div><div class="flex gap-4 flex-col mt-10"><blockquote><q class="richtext text-t5 text-shade-100"><span> Nous économisons environ 12 000 $ par mois en utilisant UPS par l’intermédiaire de Shopify Shipping. </span></q></blockquote><cite><p class="richtext text-body-sm not-italic"><b>WOLFpak</b> — Michael Henderson, CEO</p></cite><picture data-component-name="image"><img alt="WOLFpak" src="https://cdn.shopify.com/b/shopify-brochure2-assets/420c8fea4c965ca6e4498dac23e2105d.svg?width=146" width="146"/></picture></div></div><div class="col-span-4 md:col-span-5 lg:col-span-7 col-start-1 relative flex items-end justify-end"><div class="absolute right-0 top-[-200px] lg:right-4 xl:right-8"><picture data-component-name="image"><img alt="" class="w-[43vw] max-w-[660px]" src="https://cdn.shopify.com/b/shopify-brochure2-assets/46275cb3a82ec74be282fe7052251d21.png"/></picture></div></div></div></div><div id="merchantProfileCarousel-panel-2" role="tabpanel" class="merchant-profile-carousel-panel-desktop hidden" aria-hidden="true" aria-labelledby="merchantProfileCarousel-tab-2"><h3 class="sr-only">Snarky Tea</h3><div class="container grid grid-cols-4 sm:grid-cols-8 md:grid-cols-12 gap-x-gutter gap-y-2xl relative flex-row"><div class="col-span-4 sm:col-span-7 md:col-span-7 lg:col-span-5 col-start-1 merchant-profile-content-orders relative pb-20 lg:pb-10"><div class="mt-10"><h4 class="richtext text-t7 text-shade-95">Outils utilisés</h4><ul class="mt-4 grid gap-y-4 grid-cols-2 w-10/12"><li class="flex gap-2 items-center"><img width="16" height="16" src="https://cdn.shopify.com/b/shopify-brochure2-assets/ed5a67b75e9e3e96ac7f5f80b2d6a2dc.svg" class="h-[30px] rounded-sm w-[30px]" alt="" sizes="100vw"/><span class="text-t8 text-shade-50">Gestion des commandes</span></li><li class="flex gap-2 items-center"><img width="16" height="16" src="https://cdn.shopify.com/b/shopify-brochure2-assets/11394ddf2e7186d5bed9191604b449c8.svg" class="h-[30px] rounded-sm w-[30px]" alt="" sizes="100vw"/><span class="text-t8 text-shade-50">Shopify Shipping</span></li><li class="flex gap-2 items-center"><img width="16" height="16" src="https://cdn.shopify.com/b/shopify-brochure2-assets/b69febb38fe76cf0628423f4326f9dda.svg" class="h-[30px] rounded-sm w-[30px]" alt="" sizes="100vw"/><span class="text-t8 text-shade-50">Traitement des commandes</span></li><li class="flex gap-2 items-center"><img width="16" height="16" src="https://cdn.shopify.com/b/shopify-brochure2-assets/13f51f04a5fbbc0ee3bb08ff5f93adac.svg" class="h-[30px] rounded-sm w-[30px]" alt="" sizes="100vw"/><span class="text-t8 text-shade-50">Gestion des stocks</span></li><li class="flex gap-2 items-center"><img width="16" height="16" src="https://cdn.shopify.com/b/shopify-brochure2-assets/8945ad702506a26097dcf2cc1d7d8007.svg" class="h-[30px] rounded-sm w-[30px]" alt="" sizes="100vw"/><span class="text-t8 text-shade-50">Gestion des retours</span></li></ul></div><div class="flex gap-4 flex-col mt-10"><blockquote><q class="richtext text-t5 text-shade-100"><span> Cela représente un atout véritablement incroyable pour nous. Nous évitons ainsi de dépenser plus de 250 $ par mois pour un système externe. </span></q></blockquote><cite><p class="richtext text-body-sm not-italic"><b>Snarky Tea</b> — Jenni-Lyn Williams, Fondatrice et CEO</p></cite><picture data-component-name="image"><img alt="Snarky Tea" src="https://cdn.shopify.com/b/shopify-brochure2-assets/5f5bd46e732b771dd987ddd9cdf19c3e.svg?width=146" width="146"/></picture></div></div><div class="col-span-4 md:col-span-5 lg:col-span-7 col-start-1 relative flex items-end justify-end"><div class="absolute right-0 top-[-200px] lg:right-4 xl:right-8"><picture data-component-name="image"><img alt="" class="w-[43vw] max-w-[660px]" src="https://cdn.shopify.com/b/shopify-brochure2-assets/389ddf0362348a3547d914af26c7af19.png"/></picture></div></div></div></div><div id="merchantProfileCarousel-panel-3" role="tabpanel" class="merchant-profile-carousel-panel-desktop hidden" aria-hidden="true" aria-labelledby="merchantProfileCarousel-tab-3"><h3 class="sr-only">ANIÁN</h3><div class="container grid grid-cols-4 sm:grid-cols-8 md:grid-cols-12 gap-x-gutter gap-y-2xl relative flex-row"><div class="col-span-4 sm:col-span-7 md:col-span-7 lg:col-span-5 col-start-1 merchant-profile-content-orders relative pb-20 lg:pb-10"><div class="mt-10"><h4 class="richtext text-t7 text-shade-95">Outils utilisés</h4><ul class="mt-4 grid gap-y-4 w-10/12"><li class="flex gap-2 items-center"><img width="16" height="16" src="https://cdn.shopify.com/b/shopify-brochure2-assets/ed5a67b75e9e3e96ac7f5f80b2d6a2dc.svg" class="h-[30px] rounded-sm w-[30px]" alt="" sizes="100vw"/><span class="text-t8 text-shade-50">Gestion des commandes</span></li><li class="flex gap-2 items-center"><img width="16" height="16" src="https://cdn.shopify.com/b/shopify-brochure2-assets/13f51f04a5fbbc0ee3bb08ff5f93adac.svg" class="h-[30px] rounded-sm w-[30px]" alt="" sizes="100vw"/><span class="text-t8 text-shade-50">Gestion des stocks</span></li><li class="flex gap-2 items-center"><img width="16" height="16" src="https://cdn.shopify.com/b/shopify-brochure2-assets/b69febb38fe76cf0628423f4326f9dda.svg" class="h-[30px] rounded-sm w-[30px]" alt="" sizes="100vw"/><span class="text-t8 text-shade-50">Traitement des commandes</span></li><li class="flex gap-2 items-center"><img width="16" height="16" src="https://cdn.shopify.com/b/shopify-brochure2-assets/11394ddf2e7186d5bed9191604b449c8.svg" class="h-[30px] rounded-sm w-[30px]" alt="" sizes="100vw"/><span class="text-t8 text-shade-50">Shopify Shipping</span></li></ul></div><div class="flex gap-4 flex-col mt-10"><blockquote><q class="richtext text-t5 text-shade-100"><span> Disposer d’un système unique pour suivre l’ensemble des stocks sortants permet de voir facilement leur trajet le long de notre chaîne d’approvisionnement. </span></q></blockquote><cite><p class="richtext text-body-sm not-italic"><b>ANIÁN</b> — Paul Long, président</p></cite><picture data-component-name="image"><img alt="ANIÁN" src="https://cdn.shopify.com/b/shopify-brochure2-assets/d52aadc88a3ade0c94d43ad62509f89c.svg?width=146" width="146"/></picture></div></div><div class="col-span-4 md:col-span-5 lg:col-span-7 col-start-1 relative flex items-end justify-end"><div class="absolute right-0 top-[-200px] lg:right-4 xl:right-8"><picture data-component-name="image"><img alt="" class="w-[43vw] max-w-[660px]" src="https://cdn.shopify.com/b/shopify-brochure2-assets/96c2155e5d8d8bad0309d65dd93f1f56.png"/></picture></div></div></div></div></div></div></section><section class="grid gap-y-2xl grid-cols-full pb-2xl bg-section-light-bg text-section-light-text pt-2xl" data-section-name="fulfillment-section" data-component-name="fulfillment-section" data-viewable-component="true" data-mode="light" id="fulfill-your-orders-section"><div class="container grid grid-cols-4 sm:grid-cols-8 md:grid-cols-12 gap-x-gutter gap-y-2xl" data-component-name="section-header"><div class="col-span-4 xs:col-span-4 sm:col-span-8 md:col-span-10 lg:col-span-8 xl:col-span-8 xs:col-start-1 sm:col-start-1 md:col-start-2 lg:col-start-3 xl:col-start-3"><div class="text-center text-section-light-text" data-mode="light" data-component-name="heading-group"><p class="text-t7 uppercase font-bold leading-none pb-xs text-eyebrow-light-text" data-component-name="kicker">Traitement des commandes</p><h2 class="richtext text-t2"> Simplifiez et accélérez le traitement des commandes</h2><p class="richtext text-body-lg pt-sm">Grâce à des automatisations performantes et à un tableau de bord des commandes personnalisable, Shopify rend le traitement des commandes plus rapide et plus rentable.</p></div></div></div><div class="container grid grid-cols-4 sm:grid-cols-8 md:grid-cols-12 gap-x-gutter gap-y-2xl items-center"><div class="col-span-4 sm:col-span-8 md:col-span-6 md:col-start-1 md:order-1"><div><div class="relative h-full w-full [&_[data-handle="playPauseNotifier"]]:!hidden [&_[data-handle="playPauseLoading"]]:!hidden [&_[data-handle="bigPlayButton"]]:!hidden" role="group" data-component-name="wistia-video" data-component-extra-video-id="epl1iqa1of"><div><button aria-label="Lire la vidéo" aria-disabled="false" data-component-name="interface-button" data-mode="light" class="rounded-full duration-150 transition-colors focus-visible:outline-2 focus-visible:outline-offset-2 focus-visible:outline-state-focus focus-visible:outline w-16 h-16 md:w-24 md:h-24 disabled:bg-shade-30 bg-black text-white hover:bg-shade-70 active:bg-shade-50 absolute z-10 top-1/2 left-1/2 -translate-x-1/2 -translate-y-1/2" tabindex="0"><div class="relative mx-auto w-9 h-9" style="width:48px;height:48px"><div class="absolute ease-out inset-0 transition-transform duration-200 scale-0"><svg viewBox="0 0 24 24" aria-hidden="true"><path d="M8 4V20" stroke="currentColor" stroke-width="2" stroke-linecap="round"></path><path d="M16 4V20" stroke="currentColor" stroke-width="2" stroke-linecap="round"></path></svg></div><div class="absolute ease-out inset-0 transition-transform duration-200 scale-1 delay-200"><svg viewBox="0 0 24 24" aria-hidden="true"><path fill-rule="evenodd" clip-rule="evenodd" d="M22 12.0003C22 12.4529 21.7547 12.8707 21.3533 13.1021L8.02 20.8161C7.808 20.9383 7.57067 21 7.33333 21C7.10667 21 6.88 20.9447 6.676 20.8329C6.25867 20.604 6 20.1772 6 19.7143V4.28627C6 3.82343 6.25867 3.39659 6.676 3.16774C7.09333 2.9376 7.608 2.94532 8.02 3.18445L21.3533 10.8985C21.7547 11.1299 22 11.5477 22 12.0003Z" fill="currentColor"></path></svg></div></div></button></div><div class="w-full h-full aspect-[4/3]" role="region"><div class="h-full w-full"><div id="epl1iqa1of" class="wistia-video-player-embed wistia_embed wmode=transparent h-full w-full relative z-[1] chromatic-ignore"></div><div class="w-full h-full inset-0 absolute z-[1] transition-opacity duration-300 opacity-100 pointer-events-none"><img alt="Cette courte vidéo muette met en scène le parcours d’acheminement des commandes. Elle montre un utilisateur cliquant sur le bouton « Ajouter une règle d’acheminement », parcourant une liste de règles d’acheminement des commandes et sélectionnant « Expédier depuis l’emplacement le plus proche ». Une liste des emplacements s’affiche, avec l’emplacement le plus proche du client placé en haut de la liste, indiquant que le système sélectionne automatiquement l’emplacement dédié au traitement des commandes." aria-hidden="true" class="h-full w-full object-cover" srcSet="https://cdn.shopify.com/b/shopify-brochure2-assets/74872ad2ad364a73d51964cea78947dc.jpg" loading="lazy"/></div></div></div></div></div></div><div class="col-span-4 sm:col-span-8 md:col-span-5 md:col-start-8 md:order-2"><div data-component-name="heading-button-group" class="flex flex-col gap-md" data-mode="light"><div class="text-left text-section-light-text" data-mode="light" data-component-name="heading-group"><h2 class="richtext text-t3">Acheminement intelligent des commandes</h2><p class="richtext text-body-base pt-sm">Vous expédiez depuis quelques entrepôts à proximité ou depuis des dizaines d’entrepôts dans le monde entier ? Dans les deux cas, l’acheminement intelligent des commandes privilégie l’emplacement optimal pour favoriser un traitement des commandes plus efficace.</p></div><div><div data-component-name="button-group" data-mode="light"><div class="flex gap-y-sm flex-wrap gap-x-sm justify-start"></div></div></div></div></div></div><div class="grid grid-cols-1 gap-x-gutter gap-y-gutter sm:grid-cols-2 container" data-component-name="card-grid"><div data-component-name="card" class="rounded-2xl ring-0 ring-black/20 border-black p-0" data-mode="light"><div><picture data-component-name="image"><img alt="" class="mb-md" src="https://cdn.shopify.com/b/shopify-brochure2-assets/c147cf8caf44e476a3dc5384355f0a3a.svg"/></picture></div><div><div class="text-left text-section-light-text" data-mode="light" data-component-name="heading-group"><h2 class="richtext text-t5">Automatisation de bout en bout</h2><p class="richtext text-body-base pt-sm">Qu’il s’agisse de signaler les commandes à haut risque ou de rédiger les étiquettes d’expédition, <a data-component-name="shopify-flow-link" href="/fr/flow">Shopify Flow</a> vous aide à passer moins de temps sur les tâches fastidieuses grâce à des flux de travail personnalisés et automatisés.</p></div></div></div><div data-component-name="card" class="rounded-2xl ring-0 ring-black/20 border-black p-0" data-mode="light"><div><picture data-component-name="image"><img alt="" class="mb-md" src="https://cdn.shopify.com/b/shopify-brochure2-assets/d8a84c63701777fe8eb2e752c1799d91.svg"/></picture></div><div><div class="text-left text-section-light-text" data-mode="light" data-component-name="heading-group"><h2 class="richtext text-t5">Gestion personnalisée des commandes</h2><p class="richtext text-body-base pt-sm">Organisez les commandes provenant de l’ensemble de vos canaux de vente en personnalisant les colonnes, les filtres, le tri et la recherche. Enregistrez ces vues personnalisées pour traiter les commandes plus rapidement.</p></div></div></div></div></section><section class="grid gap-y-2xl grid-cols-full pb-2xl text-section-light-text pt-2xl bg-shade-10" data-section-name="inventory-management-section" data-component-name="inventory-management-section" data-viewable-component="true" data-mode="light" id="manage-your-inventory-section"><div class="container grid grid-cols-4 sm:grid-cols-8 md:grid-cols-12 gap-x-gutter gap-y-xl" data-component-name="side-by-side"><div class="col-span-4 xs:col-span-4 md:col-span-5 col-start-1 flex flex-col gap-y-xl sm:col-span-6 place-content-center"><div data-component-name="heading-button-group" class="flex flex-col gap-md" data-mode="light"><div class="text-left text-section-light-text" data-mode="light" data-component-name="heading-group"><p class="text-t7 uppercase font-bold leading-none pb-xs text-eyebrow-light-text" data-component-name="kicker">Gestion des stocks</p><h2 class="richtext text-t3">Dites adieu aux ventes excessives ou insuffisantes</h2><p class="richtext text-body-base pt-sm">Augmentez votre rentabilité en optimisant vos stocks avec la synchronisation en temps réel sur l’ensemble de vos emplacements et canaux. Découvrez quels produits sont en cours d’acheminement par vos fournisseurs, quels produits sont en stock et ceux qui seront bientôt en rupture.</p></div><div><div data-component-name="button-group" data-mode="light"><div class="flex gap-y-sm flex-wrap gap-x-sm justify-start"><a href="/fr/inventory-management" class="inline-block self-center overflow-hidden max-w-full px-button-px py-button-py ring-inset rounded-button text-button-size font-button-font font-button-weight tracking-button-tracking transition-all duration-150 focus-visible:outline-2 focus-visible:outline-offset-2 focus-visible:outline-state-focus focus-visible:outline hover:ring-1 disabled:hover-ring-0 md:px-button-lg-px md:py-button-lg-py md:text-button-lg-size border-2 text-button-light-secondary-text bg-button-light-secondary-bg border-button-light-secondary-border ring-button-light-secondary-border hover:text-button-light-secondary-text-hover hover:bg-button-light-secondary-bg-hover hover:border-button-light-secondary-border-hover hover:ring-button-light-secondary-border-hover focus:text-button-light-secondary-text-focus focus:bg-button-light-secondary-bg-focus focus:border-button-light-secondary-border-focus focus:ring-button-light-secondary-border-focus active:text-button-light-secondary-text-active active:bg-button-light-secondary-bg-active active:border-button-light-secondary-border-active active:ring-button-light-secondary-border-active disabled:text-button-light-secondary-text-disabled disabled:bg-button-light-secondary-bg-disabled disabled:border-button-light-secondary-border-disabled disabled:ring-button-light-secondary-border-disabled" data-component-name="learn-more-about-inventory-management-button" data-mode="light" target="" name="learn-more-about-inventory-management-button">En savoir plus sur la gestion des stocks</a></div></div></div></div></div><div class="col-span-4 xs:col-span-4 sm:col-span-8 md:col-span-6 xs:col-start-1 sm:col-start-1 md:col-start-7 flex flex-col gap-y-xl order-first md:order-last"><picture data-component-name="image"><img alt="L’image présente l’écran d’un téléphone portable affichant un système de gestion des stocks, ainsi qu’une paire de baskets situées au bas de l’écran. Au-dessus, une barre affiche les quantités en stock, avec les onglets « Indisponible », « Commandé », « Disponible » et « En stock », précisant que le stock comporte 11 paires de baskets disponibles." class="mx-auto" src="https://cdn.shopify.com/b/shopify-brochure2-assets/a293f93a6333af6f561236f6b92aa0b6.png"/></picture></div></div></section><section class="grid gap-y-2xl grid-cols-full pb-4xl bg-section-light-bg text-section-light-text pt-2xl" data-section-name="post-purchase-section" data-component-name="post-purchase-section" data-viewable-component="true" data-mode="light" id="process-your-returns-section"><div class="container grid grid-cols-4 sm:grid-cols-8 md:grid-cols-12 gap-x-gutter gap-y-2xl" data-component-name="section-header"><div class="col-span-4 xs:col-span-4 sm:col-span-8 md:col-span-10 lg:col-span-8 xl:col-span-8 xs:col-start-1 sm:col-start-1 md:col-start-2 lg:col-start-3 xl:col-start-3"><div class="text-center text-section-light-text" data-mode="light" data-component-name="heading-group"><p class="text-t7 uppercase font-bold leading-none pb-xs text-eyebrow-light-text" data-component-name="kicker">Après l’achat</p><h2 class="richtext text-t2">Fidélisez vos clients</h2><p class="richtext text-body-lg pt-sm">Du suivi des colis aux retours simplifiés, nous ne sommes pas certains qui, de vous ou de vos clients, appréciera le plus l’expérience d’après achat.</p></div></div></div><div class="container grid grid-cols-4 sm:grid-cols-8 md:grid-cols-12 gap-x-gutter gap-y-xl" data-component-name="side-by-side"><div class="col-span-4 xs:col-span-4 sm:col-span-8 md:col-span-6 col-start-1 flex flex-col gap-y-xl"><picture data-component-name="image"><img alt="" class="mx-auto" src="https://cdn.shopify.com/b/shopify-brochure2-assets/07f04efbfa313679de0aff24715797a5.jpg"/></picture></div><div class="col-span-4 xs:col-span-4 md:col-span-5 xs:col-start-1 sm:col-start-1 md:col-start-8 flex flex-col gap-y-xl sm:col-span-6 place-content-center"><div data-component-name="heading-button-group" class="flex flex-col gap-md" data-mode="light"><div class="text-left text-section-light-text" data-mode="light" data-component-name="heading-group"><h2 class="richtext text-t3">Retours en libre-service</h2><p class="richtext text-body-base pt-sm">Renforcez la confiance envers votre marque et améliorez votre taux d’achats récurrents en permettant aux clients de déclencher une procédure de retour. Obtenez des informations sur les produits retournés entrants afin d’éclairer vos décisions en matière de stock.</p></div><div><div data-component-name="button-group" data-mode="light"><div class="flex gap-y-sm flex-wrap gap-x-sm justify-start"></div></div></div></div></div></div><div class="grid grid-cols-1 gap-x-gutter gap-y-gutter sm:grid-cols-2 container" data-component-name="card-grid"><div data-component-name="card" class="rounded-2xl ring-0 ring-black/20 border-black p-0" data-mode="light"><div><picture data-component-name="image"><img alt="" class="mb-md" src="https://cdn.shopify.com/b/shopify-brochure2-assets/38188b6b7a8111c37bfccf0633300451.svg"/></picture></div><div><div class="text-left text-section-light-text" data-mode="light" data-component-name="heading-group"><h2 class="richtext text-t5">Conservez davantage de revenus avec les échanges</h2><p class="richtext text-body-base pt-sm">Créez des <a data-component-name="product-exchanges-link" href="https://help.shopify.com/fr/manual/orders/refunds-returns/exchanges">échanges de produits</a> figurant dans l’intégralité de votre catalogue et assurez leur suivi sans quitter Shopify pour conserver vos revenus et simplifier la gestion des retours.</p></div></div></div><div data-component-name="card" class="rounded-2xl ring-0 ring-black/20 border-black p-0" data-mode="light"><div><picture data-component-name="image"><img alt="" class="mb-md" src="https://cdn.shopify.com/b/shopify-brochure2-assets/19c9cf1d7e1e89359454da457f3a918a.svg"/></picture></div><div><div class="text-left text-section-light-text" data-mode="light" data-component-name="heading-group"><h2 class="richtext text-t5">Outils de marketing intégrés</h2><p class="richtext text-body-base pt-sm">En quelques minutes seulement, configurez l’<a data-component-name="email-automation-link" href="/fr/marketing-automation">automatisation des e-mails</a> de vente incitative et de fidélisation afin de stimuler vos ventes et de renforcer l’engagement client.</p></div></div></div></div></section><div id="all-features"><div class="container grid grid-cols-4 sm:grid-cols-8 md:grid-cols-12 gap-x-gutter gap-y-2xl" data-component-name="section-header"><div class="col-span-4 xs:col-span-4 sm:col-span-8 md:col-span-10 lg:col-span-8 xl:col-span-8 col-start-1"><div class="text-left text-section-light-text" data-mode="light" data-component-name="heading-group" alignment="left"><h2 class="richtext text-t2">Toutes les fonctionnalités</h2></div></div></div></div><section class="[&_li.border-shade-50]:border-shade-30 relative my-16" data-section-name="sequenced-content" data-component-name="sequenced-content" data-viewable-component="true"><div class="container grid grid-cols-4 sm:grid-cols-8 md:grid-cols-12 gap-x-gutter gap-y-0"><div class="col-span-12 md:col-span-3 nav-drawer hidden md:block"><nav aria-label="Jump to section" class="top-legacy-global-header sticky mb-12 md:mb-0"><ul><li class="py-3 md:pl-6 md:border-l-[3px] transition-colors border-black"><a href="#gestion-et-traitement-des-commandes" class="text-shade-60 text-body-base font-medium">Gestion et traitement des commandes</a></li><li class="py-3 md:pl-6 md:border-l-[3px] transition-colors border-shade-50"><a href="#gestion-des-stocks" class="text-shade-60 text-body-base font-medium">Gestion des stocks</a></li><li class="py-3 md:pl-6 md:border-l-[3px] transition-colors border-shade-50"><a href="#exp-dition-et-livraison" class="text-shade-60 text-body-base font-medium">Expédition et livraison</a></li><li class="py-3 md:pl-6 md:border-l-[3px] transition-colors border-shade-50"><a href="#retours-et-remboursements" class="text-shade-60 text-body-base font-medium">Retours et remboursements</a></li></ul></nav></div><div class="col-span-12 md:col-span-9"><div><div id="gestion-et-traitement-des-commandes" data-index="0" class="content-item border-shade-20 border-b py-16 first:pt-0 last:border-b-0 last:pb-0"><h2 class="richtext font-bold text-[2rem] leading-10">Gestion et traitement des commandes</h2><div class="grid-cols-2 gap-12 md:grid mt-12"><div class="mb-12 last:mb-0 md:mb-0"><div class="mb-3 flex items-center"><h3 class="richtext font-bold text-xl leading-6">Gestion des commandes</h3></div><p class="richtext text-base leading-6">Gérez les commandes avec les fonctions <a data-component-name="filter-sort-search-tag-link" href="https://help.shopify.com/fr/manual/orders/search-view-print-orders">Filtrer, trier, rechercher, marquer et ajouter des notes</a>. Suivez le statut des livraisons, ce qui simplifie le suivi des livraisons non effectuées ou en retard.</p></div><div class="mb-12 last:mb-0 md:mb-0"><div class="mb-3 flex items-center"><h3 class="richtext font-bold text-xl leading-6">Acheminement intelligent des commandes</h3></div><p class="richtext text-base leading-6">Utilisez différents critères afin de hiérarchiser les commandes et de les affecter à l’emplacement le plus pertinent grâce à l’<a data-component-name="order-routing-link" href="https://help.shopify.com/fr/manual/shipping/setting-up-and-managing-your-shipping/order-routing">acheminement des commandes</a>, que vous opériez depuis vos propres emplacements, que vous utilisiez un 3PL ou que vous ayez un fonctionnement mixte.</p></div><div class="mb-12 last:mb-0 md:mb-0"><div class="mb-3 flex items-center"><h3 class="richtext font-bold text-xl leading-6">Liste des commandes</h3></div><p class="richtext text-base leading-6">Visualisez toutes vos commandes au même endroit. <a data-component-name="organize-orders-link" href="https://help.shopify.com/fr/manual/orders/search-view-print-orders#order-filtering">Organisez les commandes</a> selon différents critères, tels que la destination et le mode de livraison, le statut des commandes, les SKU des produits, pour les traiter et les expédier au plus vite.</p></div><div class="mb-12 last:mb-0 md:mb-0"><div class="mb-3 flex items-center"><h3 class="richtext font-bold text-xl leading-6">Automatisations pour le traitement des commandes</h3></div><p class="richtext text-base leading-6">Gagnez du temps et réduisez le nombre d’erreurs en automatisant et en rationalisant les processus de traitement grâce à <a data-component-name="fulfillment-shopify-flow-link" href="https://help.shopify.com/fr/manual/shopify-flow">Shopify Flow</a>, un outil d’automatisation des processus.</p></div><div class="mb-12 last:mb-0 md:mb-0"><div class="mb-3 flex items-center"><h3 class="richtext font-bold text-xl leading-6">Impression en bloc et traitement des commandes</h3></div><p class="richtext text-base leading-6"><a data-component-name="create-buy-and-print-link" href="https://help.shopify.com/fr/manual/shipping/shopify-shipping/shipping-labels/bulk-order-fulfillment">Créez, achetez et imprimez</a> de multiples étiquettes d’expédition, bordereaux d’expédition et formulaires personnalisés, en une seule opération. Appuyez-vous sur des actions en bloc qui vous permettent de traiter plusieurs commandes, de demander leur traitement ou de les annuler, simultanément.</p></div><div class="mb-12 last:mb-0 md:mb-0"><div class="mb-3 flex items-center"><h3 class="richtext font-bold text-xl leading-6">Vues enregistrées personnalisées</h3></div><p class="richtext text-base leading-6">Filtrez, triez et sélectionnez les colonnes pertinentes pour votre liste de commandes afin qu’elle soit adaptée à votre activité. Enregistrez vos <a data-component-name="views-link" href="https://help.shopify.com/fr/manual/orders/search-view-print-orders#create-a-new-order-view">vues</a> préférées pour qu’elles soient disponibles à tout moment lorsque vous accédez à vos commandes.</p></div><div class="mb-12 last:mb-0 md:mb-0"><div class="mb-3 flex items-center"><h3 class="richtext font-bold text-xl leading-6">Modification des commandes</h3></div><p class="richtext text-base leading-6">Vous avez la possibilité de <a data-component-name="edit-any-orders-link" href="https://help.shopify.com/fr/manual/orders/edit-orders">modifier n’importe quelle commande</a> avant son expédition, ce qui simplifie la gestion de l’expérience client et réduit le nombre d’erreurs dans le traitement des commandes.</p></div><div class="mb-12 last:mb-0 md:mb-0"><div class="mb-3 flex items-center"><h3 class="richtext font-bold text-xl leading-6">Commandes provisoires</h3></div><p class="richtext text-base leading-6"><a data-component-name="create-orders-link" href="https://help.shopify.com/fr/manual/orders/create-orders">Créez des commandes</a> et des factures où que vous soyez et envoyez-les par e-mail à vos clients. Ils pourront payer en ligne ou en personne.</p></div><div class="mb-12 last:mb-0 md:mb-0"><div class="mb-3 flex items-center"><h3 class="richtext font-bold text-xl leading-6">Gérer les abonnements</h3></div><p class="richtext text-base leading-6">Gérez l’ensemble de votre activité d’<a data-component-name="subscription-link" href="https://help.shopify.com/fr/manual/products/purchase-options/subscriptions">abonnement</a> à l’aide d’applications conçues pour Shopify.</p></div><div class="mb-12 last:mb-0 md:mb-0"><div class="mb-3 flex items-center"><h3 class="richtext font-bold text-xl leading-6">Analyses relatives aux commandes</h3></div><p class="richtext text-base leading-6">Sur la <a data-component-name="orders-page-link" href="https://help.shopify.com/fr/manual/orders/analytics">page des commandes</a>, consultez des informations en temps réel. À tout moment, vous pouvez connaître le nombre de commandes passées, le nombre de commandes en cours et le nombre de commandes traitées, ainsi que le nombre de produits ayant fait l’objet de retours.</p></div><div class="mb-12 last:mb-0 md:mb-0"><div class="mb-3 flex items-center"><h3 class="richtext font-bold text-xl leading-6">Notifications de commandes</h3></div><p class="richtext text-base leading-6">Les clients peuvent suivre en temps réel leurs commandes. Envoyez automatiquement des informations actualisées sur les commandes à vos clients avec l’<a data-component-name="shop-app-link" href="https://help.shopify.com/fr/manual/online-sales-channels/shop">application Shop</a> ou par e-mail avec des <a data-component-name="order-notification-emails-link" href="https://help.shopify.com/fr/manual/orders/notifications/order-notifications">e-mails de notification de commande</a> personnalisés au nom de votre marque.</p></div><div class="mb-12 last:mb-0 md:mb-0"><div class="mb-3 flex items-center"><h3 class="richtext font-bold text-xl leading-6">Livraison locale et retrait en magasin</h3></div><p class="richtext text-base leading-6">Permettez aux clients de proximité d’opter pour <a data-component-name="local-delivery-pickup-link" href="https://help.shopify.com/fr/manual/shipping/setting-up-and-managing-your-shipping/local-methods">une livraison locale ou le retrait en magasin</a> lors du paiement, et gérez facilement ces commandes directement à partir de votre interface de gestion.</p></div><div class="mb-12 last:mb-0 md:mb-0"><div class="mb-3 flex items-center"><h3 class="richtext font-bold text-xl leading-6">Diviser et fusionner</h3></div><p class="richtext text-base leading-6">Utiliser la fonction <a data-component-name="split-and-merge-link" href="https://help.shopify.com/fr/manual/orders/fulfillment/fulfilling-orders/fulfill-your-own">diviser et fusionner</a> pour traiter des commandes partielles, traiter des articles sur plusieurs emplacements et répartir les commandes volumineuses en plusieurs envois.</p></div><div class="mb-12 last:mb-0 md:mb-0"><div class="mb-3 flex items-center"><h3 class="richtext font-bold text-xl leading-6">Marketplace Connect</h3></div><p class="richtext text-base leading-6">Connectez, gérez et traitez les commandes facilement sur <a data-component-name="amazon-walmart-ebay-etsy-link" href="https://apps.shopify.com/marketplace-connect?locale=fr">Amazon, Walmart, eBay et Etsy</a>. Élargissez votre portée et boostez vos ventes avec une application unique qui synchronise les indicateurs relatifs aux fiches produit, aux commandes, aux stocks et aux performances.</p></div></div></div><div id="gestion-des-stocks" data-index="1" class="content-item border-shade-20 border-b py-16 first:pt-0 last:border-b-0 last:pb-0"><h2 class="richtext font-bold text-[2rem] leading-10">Gestion des stocks</h2><div class="grid-cols-2 gap-12 md:grid mt-12"><div class="mb-12 last:mb-0 md:mb-0"><div class="mb-3 flex items-center"><h3 class="richtext font-bold text-xl leading-6">Suivi des stocks</h3></div><p class="richtext text-base leading-6"><a data-component-name="track-and-manage-link" href="https://help.shopify.com/fr/manual/products/inventory/managing-inventory-quantities/inventory-states">Suivez et gérez</a> avec précision vos stocks pour connaître les quantités disponibles, commandées, indisponibles et entrantes, le tout au même endroit.</p></div><div class="mb-12 last:mb-0 md:mb-0"><div class="mb-3 flex items-center"><h3 class="richtext font-bold text-xl leading-6">Stocks à plusieurs emplacements</h3></div><p class="richtext text-base leading-6">Répartissez efficacement les <a data-component-name="inventory-link" href="https://help.shopify.com/fr/manual/locations/assigning-inventory-to-locations">stocks</a> au sein de jusqu’à 1 000 entrepôts, centres de traitement des commandes et boutiques.</p></div><div class="mb-12 last:mb-0 md:mb-0"><div class="mb-3 flex items-center"><h3 class="richtext font-bold text-xl leading-6">Bons de commande</h3></div><p class="richtext text-base leading-6">Suivez les stocks entrants, gardez un œil sur vos dépenses et optimisez les décisions relatives à vos commandes en créant des <a data-component-name="purchase-orders" href="https://help.shopify.com/fr/manual/products/inventory/purchase-orders">bons de commande</a> pour vos fournisseurs.</p></div><div class="mb-12 last:mb-0 md:mb-0"><div class="mb-3 flex items-center"><h3 class="richtext font-bold text-xl leading-6">Transferts</h3></div><p class="richtext text-base leading-6"><a data-component-name="move-inventory-link" href="https://help.shopify.com/fr/manual/products/inventory/transfers">Déplacez votre stock</a> entre vos entrepôts et vos points de vente.</p></div><div class="mb-12 last:mb-0 md:mb-0"><div class="mb-3 flex items-center"><h3 class="richtext font-bold text-xl leading-6">Automatisations pour les stocks</h3></div><p class="richtext text-base leading-6">Utilisez <a data-component-name="inventory-shopify-flow-link" href="https://help.shopify.com/fr/manual/shopify-flow">Shopify Flow</a> pour automatiser les tâches de gestion des stocks. Masquez les produits en rupture de stock sur votre site, recevez des notifications lorsque la quantité de certains produits est faible, etc.</p></div><div class="mb-12 last:mb-0 md:mb-0"><div class="mb-3 flex items-center"><h3 class="richtext font-bold text-xl leading-6">Éditeur de stock en bloc</h3></div><p class="richtext text-base leading-6">Modifiez, personnalisez et gérez votre stock pour plusieurs produits à la fois à travers vos emplacements de traitement des commandes, grâce aux actions d’<a data-component-name="bulk-editing-link" href="https://help.shopify.com/fr/manual/products/inventory/managing-inventory-quantities/bulk-editing-inventory">édition en bloc</a>.</p></div><div class="mb-12 last:mb-0 md:mb-0"><div class="mb-3 flex items-center"><h3 class="richtext font-bold text-xl leading-6">Motifs d’ajustement</h3></div><p class="richtext text-base leading-6">Attribuez des <a data-component-name="adjustment-reasons-link" href="https://help.shopify.com/fr/manual/products/inventory/managing-inventory-quantities/adjustment-history#inventory-adjustment-reasons">motifs d’ajustement</a> pour suivre les variations de votre stock. Indiquez des motifs tels que « article endommagé » ou « article retourné » pour identifier les articles invendables.</p></div><div class="mb-12 last:mb-0 md:mb-0"><div class="mb-3 flex items-center"><h3 class="richtext font-bold text-xl leading-6">Rapports sur les stocks</h3></div><p class="richtext text-base leading-6"><a data-component-name="report-on-inventory-link" href="https://help.shopify.com/fr/manual/reports-and-analytics/shopify-reports/report-types/inventory-reports">Obtenez des rapports</a> sur les quantités en stock et capitalisez sur la valeur de votre stock.</p></div><div class="mb-12 last:mb-0 md:mb-0"><div class="mb-3 flex items-center"><h3 class="richtext font-bold text-xl leading-6">Application Shopify</h3></div><p class="richtext text-base leading-6">Utilisez le <a data-component-name="built-in-scanner-link" href="https://help.shopify.com/fr/manual/shopify-admin/shopify-app/inventory-scanner">lecteur intégré</a> pour effectuer le comptage et le suivi de vos stocks, recevez des transferts en provenance de vos fournisseurs ou de vos points de vente et gérez vos stocks depuis votre appareil mobile.</p></div><div class="mb-12 last:mb-0 md:mb-0"><div class="mb-3 flex items-center"><h3 class="richtext font-bold text-xl leading-6">Stock non disponible</h3></div><p class="richtext text-base leading-6">Indiquez facilement qu’un inventaire est <a data-component-name="unavailable-link" href="https://help.shopify.com/fr/manual/products/inventory/managing-inventory-quantities/track_inventory#adjust-unavailable-inventory-quantities">non disponible</a> à la vente et classez-le comme Endommagé, en cours de Contrôle qualité, conservé comme Stock de sécurité ou pour toute autre raison particulière.</p></div></div></div><div id="exp-dition-et-livraison" data-index="2" class="content-item border-shade-20 border-b py-16 first:pt-0 last:border-b-0 last:pb-0"><h2 class="richtext font-bold text-[2rem] leading-10">Expédition et livraison</h2><div class="grid-cols-2 gap-12 md:grid mt-12"><div class="mb-12 last:mb-0 md:mb-0"><div class="mb-3 flex items-center"><h3 class="richtext font-bold text-xl leading-6">Frais d’expédition</h3></div><p class="richtext text-base leading-6">Choisissez la stratégie, le modèle et les frais d’expédition les mieux adaptés à votre entreprise et intégrez-les facilement à <a data-component-name="shopify-shipping-rates-link" href="https://help.shopify.com/fr/manual/shipping/shopify-shipping">Shopify Shipping</a> ou au service d’expédition de votre fournisseur actuel, le tout directement dans Shopify.</p></div><div class="mb-12 last:mb-0 md:mb-0"><div class="mb-3 flex items-center"><h3 class="richtext font-bold text-xl leading-6">Services d’expédition</h3></div><p class="richtext text-base leading-6"><a data-component-name="shopify-shipping-carriers-link" href="https://help.shopify.com/fr/manual/shipping/shopify-shipping/shipping-carriers">Shopify Shipping</a> propose des tarifs préalablement négociés et des intégrations avec des transporteurs locaux ou internationaux reconnus, notamment UPS, USPD, DHL Express, Postes Canada et plus.</p></div><div class="mb-12 last:mb-0 md:mb-0"><div class="mb-3 flex items-center"><h3 class="richtext font-bold text-xl leading-6">Étiquettes d’expédition</h3></div><p class="richtext text-base leading-6">Utilisez Shopify Shipping pour <a data-component-name="purchase-and-print-link" href="https://help.shopify.com/fr/manual/shipping/shopify-shipping/shipping-labels/bulk-order-fulfillment">acheter et imprimer</a> par lot jusqu’à 100 étiquettes et gagnez ainsi en efficacité.</p></div><div class="mb-12 last:mb-0 md:mb-0"><div class="mb-3 flex items-center"><h3 class="richtext font-bold text-xl leading-6">Assurance d’expédition</h3></div><p class="richtext text-base leading-6">Bénéficiez d’une <a data-component-name="insurance-link" href="https://help.shopify.com/fr/manual/shipping/shopify-shipping/shipping-insurance">assurance</a> intégrée de 200 $ contre la détérioration, la perte et le vol avec chaque étiquette admissible achetée avec Shopify Shipping.</p></div><div class="mb-12 last:mb-0 md:mb-0"><div class="mb-3 flex items-center"><h3 class="richtext font-bold text-xl leading-6">Automatisations pour les étiquettes d’expédition</h3></div><p class="richtext text-base leading-6">Gagnez du temps en mettant en place des flux de travail pour la <a data-component-name="auto-draft-labels-link" href="https://help.shopify.com/fr/manual/shipping/shopify-shipping/shipping-labels/buying-labels">création automatique d’étiquettes d’expédition</a>.</p></div><div class="mb-12 last:mb-0 md:mb-0"><div class="mb-3 flex items-center"><h3 class="richtext font-bold text-xl leading-6">Paramètres préconfigurés</h3></div><p class="richtext text-base leading-6">Appliquez un ensemble d’<a data-component-name="saved-attributes-link" href="https://help.shopify.com/fr/manual/shipping/shopify-shipping/shipping-labels/fulfillment-presets">attributs enregistrés</a> à plusieurs commandes à la fois, afin d’économiser du temps et des efforts lors de l’achat d’étiquettes d’expédition.</p></div><div class="mb-12 last:mb-0 md:mb-0"><div class="mb-3 flex items-center"><h3 class="richtext font-bold text-xl leading-6">Emballage</h3></div><p class="richtext text-base leading-6">Enregistrez vos préférences en matière d’<a data-component-name="packaging-link" href="https://help.shopify.com/fr/manual/shipping/setting-up-and-managing-your-shipping/packages">emballage</a> pour chaque transporteur et traitez vos commandes plus rapidement grâce aux recommandations automatiques d’emballage.</p></div><div class="mb-12 last:mb-0 md:mb-0"><div class="mb-3 flex items-center"><h3 class="richtext font-bold text-xl leading-6">Livraison locale et retrait en magasin</h3></div><p class="richtext text-base leading-6">Permettez à vos clients à proximité d’opter pour <a data-component-name="shipping-delivery-and-pickup-link" href="https://help.shopify.com/fr/manual/shipping/setting-up-and-managing-your-shipping/local-methods">une livraison locale ou le retrait en magasin</a> lors du paiement.</p></div><div class="mb-12 last:mb-0 md:mb-0"><div class="mb-3 flex items-center"><h3 class="richtext font-bold text-xl leading-6">Analyses de données d’expédition</h3></div><p class="richtext text-base leading-6">Optimisez votre stratégie d’expédition grâce à une meilleure compréhension des <a data-component-name="shipping-analytics-link" href="https://help.shopify.com/fr/manual/reports-and-analytics/shopify-reports/report-types/order-reports#shipping-labels-over-time">coûts d’expédition et des économies totales au fil du temps</a>.</p></div><div class="mb-12 last:mb-0 md:mb-0"><div class="mb-3 flex items-center"><h3 class="richtext font-bold text-xl leading-6">Page des étiquettes d’expédition</h3></div><p class="richtext text-base leading-6">Utiliser la <a data-component-name="shipping-labels-page-link" href="https://help.shopify.com/fr/manual/shipping/shopify-shipping/managing-labels/track-and-schedule">page des étiquettes d’expédition</a> pour suivre les achats et les impressions d’étiquettes, créer des manifestes, planifier les retraits des transporteurs et suivre l’état des livraisons par étiquette.</p></div></div></div><div id="retours-et-remboursements" data-index="3" class="content-item border-shade-20 border-b py-16 first:pt-0 last:border-b-0 last:pb-0"><h2 class="richtext font-bold text-[2rem] leading-10">Retours et remboursements</h2><div class="grid-cols-2 gap-12 md:grid mt-12"><div class="mb-12 last:mb-0 md:mb-0"><div class="mb-3 flex items-center"><h3 class="richtext font-bold text-xl leading-6">Retours en libre-service</h3></div><p class="richtext text-base leading-6">Permettez à vos clients de déclencher une procédure de <a data-component-name="returns-link" href="https://help.shopify.com/fr/manual/orders/self-serve-returns">retour</a> depuis votre boutique en ligne et d’obtenir une visibilité sur les produits retournés.</p></div><div class="mb-12 last:mb-0 md:mb-0"><div class="mb-3 flex items-center"><h3 class="richtext font-bold text-xl leading-6">Règles de retour</h3></div><p class="richtext text-base leading-6">Définissez une fenêtre de retour personnalisée, des frais de restockage et des exceptions basées sur le produit et la vente finale grâce à la mise en place de <a data-component-name="returns-rules-link" href="https://help.shopify.com/fr/manual/orders/self-serve-returns/return-rules">règles de retour</a>. Vous éviterez ainsi les retours non admissibles.</p></div><div class="mb-12 last:mb-0 md:mb-0"><div class="mb-3 flex items-center"><h3 class="richtext font-bold text-xl leading-6">Politique de retour</h3></div><p class="richtext text-base leading-6">Créez une <a data-component-name="return-policy-link" href="https://help.shopify.com/fr/manual/checkout-settings/refund-privacy-tos">politique de retour</a> flexible et affichez-la clairement en pied de page lors du paiement afin de réduire les retours et les remboursements injustifiés.</p></div><div class="mb-12 last:mb-0 md:mb-0"><div class="mb-3 flex items-center"><h3 class="richtext font-bold text-xl leading-6">Gestion des retours</h3></div><p class="richtext text-base leading-6">Facilitez la création de <a data-component-name="returns-management-link" href="https://help.shopify.com/fr/manual/orders/refund-cancel-order">retours</a>, le suivi des expéditions, la remise en stock de produits et la gestion des frais de retour, et envoyez de façon automatisée des notifications aux clients.</p></div><div class="mb-12 last:mb-0 md:mb-0"><div class="mb-3 flex items-center"><h3 class="richtext font-bold text-xl leading-6">Échanges</h3></div><p class="richtext text-base leading-6">Créez, suivez et gérez les <a data-component-name="exchanges-link" href="https://help.shopify.com/fr/manual/orders/refunds-returns/exchanges">échanges</a> de toutes les commandes dans Shopify, dans l’intégralité de votre catalogue de produits.</p></div><div class="mb-12 last:mb-0 md:mb-0"><div class="mb-3 flex items-center"><h3 class="richtext font-bold text-xl leading-6">Remboursements</h3></div><p class="richtext text-base leading-6">Effectuez des <a data-component-name="refunds-link" href="https://help.shopify.com/fr/manual/orders/refund-cancel-order#refunding-an-order">remboursements</a> totaux ou partiels pour les commandes annulées ou retournées.</p></div><div class="mb-12 last:mb-0 md:mb-0"><div class="mb-3 flex items-center"><h3 class="richtext font-bold text-xl leading-6">Statut des retours</h3></div><p class="richtext text-base leading-6">Suivez le <a data-component-name="status-of-returns-link" href="https://help.shopify.com/fr/manual/orders/order-status#return-status-desc">statut des retours</a> en affichant les retours en cours et les retours terminés directement dans l’onglet Commandes.</p></div><div class="mb-12 last:mb-0 md:mb-0"><div class="mb-3 flex items-center"><h3 class="richtext font-bold text-xl leading-6">Rapports sur les retours</h3></div><p class="richtext text-base leading-6">Utilisez les <a data-component-name="reports-link" href="https://help.shopify.com/fr/manual/reports-and-analytics/shopify-reports/report-types/finances-report">rapports</a> pour comprendre quels sont les produits qui se vendent le mieux et ceux qui disposent d’un taux de retour élevé.</p></div></div></div></div></div></div></section><section class="grid gap-y-2xl grid-cols-full pb-2xl bg-section-light-bg text-section-light-text pt-2xl" data-section-name="resources" data-component-name="resources" data-viewable-component="true" data-mode="light" id="sell-more-products"><div class="container grid grid-cols-4 sm:grid-cols-8 md:grid-cols-12 gap-x-gutter gap-y-2xl" data-component-name="section-header"><div class="col-span-4 xs:col-span-4 sm:col-span-8 md:col-span-10 lg:col-span-8 xl:col-span-8 xs:col-start-1 sm:col-start-1 md:col-start-2 lg:col-start-3 xl:col-start-3"><div class="text-center text-section-light-text" data-mode="light" data-component-name="heading-group"><h2 class="richtext text-t2">Augmentez vos ventes grâce à ces outils supplémentaires</h2><p class="richtext text-body-lg pt-sm">Découvrez d’autres solutions Shopify pour développer votre activité.</p></div></div></div><div class="grid grid-cols-1 gap-x-gutter gap-y-gutter sm:grid-cols-2 lg:grid-cols-3 container" data-component-name="card-grid"><div data-component-name="card" class="rounded-2xl ring-black/20 border-black p-lg ring-1" data-mode="light"><div><picture data-component-name="image"><img alt="Image montrant un écran d’ordinateur qui affiche une carte du monde avec un graphique, représentant probablement un suivi financier ou des données financières. L’écran montre également un graphique en temps réel avec des changements de pourcentage. Il peut s’agir d’une représentation visuelle de tendances financières mondiales ou d’un système de suivi." class="mb-md" src="https://cdn.shopify.com/b/shopify-brochure2-assets/f3c9b267157217e34785975026163e17.jpg"/></picture></div><div><div class="text-left text-section-light-text" data-mode="light" data-component-name="heading-group"><h2 class="richtext text-t5">Analyses de données et rapports</h2><p class="richtext text-body-base pt-sm">Faites évoluer votre entreprise plus rapidement avec les analyses de données et les rapports intégrés.</p></div><div class="leading-[0] mt-md"><a data-component-name="explore-analytics-link" data-mode="light" class="group font-bold focus:outline-state-focus outline-2 outline-offset-2 transition-colors duration-150 ease-in-out text-link-light focus:text-link-light-focus hover:text-link-light-hover active:text-link-light-active disabled:text-link-light-disabled text-base tracking-ff-tighter link no-underline" style="widows:2" href="/fr/analytics" text="Explorer les analyses et les rapports"><span class="inline underline hover:no-underline">Explorer les analyses et les rapports</span><span class="inline whitespace-nowrap"> </span></a></div></div></div><div data-component-name="card" class="rounded-2xl ring-black/20 border-black p-lg ring-1" data-mode="light"><div><picture data-component-name="image"><img alt="L’image présente un agencement créatif de diverses icônes et différents symboles, notamment une boîte, un camion et une étiquette d’expédition. Ces éléments sont associés pour former une mosaïque unique et captivante. Le camion est placé sur le côté gauche de l’image, tandis que le carton d’expédition, élément le plus important, couvre la majeure partie de l’image. La conception de cette image met en avant une utilisation inventive et atypique d’objets du quotidien, pour une scène visuellement attrayante." class="mb-md" src="https://cdn.shopify.com/b/shopify-brochure2-assets/6df1c0570f927840c548d91d0192d6e8.jpg"/></picture></div><div><div class="text-left text-section-light-text" data-mode="light" data-component-name="heading-group"><h2 class="richtext text-t5">B2B on Shopify</h2><p class="richtext text-body-base pt-sm">Vendez en gros et en D2C depuis une seule et même plateforme, ou même une seule boutique.</p></div><div class="leading-[0] mt-md"><a data-component-name="explore-b2b-link" data-mode="light" class="group font-bold focus:outline-state-focus outline-2 outline-offset-2 transition-colors duration-150 ease-in-out text-link-light focus:text-link-light-focus hover:text-link-light-hover active:text-link-light-active disabled:text-link-light-disabled text-base tracking-ff-tighter link no-underline" style="widows:2" href="/fr/plus/solutions/b2b-ecommerce" text="Découvrir la vente B2B"><span class="inline underline hover:no-underline">Découvrir la vente B2B</span><span class="inline whitespace-nowrap"> </span></a></div></div></div></div></section><div class="orders-conversion py-16" data-section-name="conversion" id="conversion"><div class="container grid grid-cols-4 sm:grid-cols-8 md:grid-cols-12 gap-x-gutter gap-y-2xl" data-component-name="conversion"><div class="col-span-4 xs:col-span-4 sm:col-span-8 md:col-span-10 lg:col-span-8 xl:col-span-8 xs:col-start-1 sm:col-start-1 md:col-start-2 lg:col-start-3 xl:col-start-3"><div class="text-center text-section-light-text" data-mode="light" data-component-name="heading-group"><h2 class="richtext text-t2">Commencez à vendre avec Shopify dès aujourd’hui</h2><p class="richtext text-body-lg pt-sm">Essayez Shopify gratuitement, et découvrez tous les outils et services dont vous avez besoin pour lancer, gérer et développer votre activité.</p></div><div 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légales</a></li><li><a class="mt-2 block py-3 text-base font-normal hover:underline md:py-0.5 text-[#E0E0E0] hover:text-white" href="https://www.shopifystatus.com/" aria-label="Source externe : Statut du service" data-component-name="statut-du-service">Statut du service</a></li></ul></div><div class="w-[calc(50%_-_1rem)] sm:w-fit" data-component-name="assistance"><h2 class="text-base font-bold text-white">Assistance</h2><ul class="mt-4 md:mt-6"><li><a class="mt-2 block py-3 text-base font-normal hover:underline md:py-0.5 text-[#E0E0E0] hover:text-white" href="https://help.shopify.com/fr/questions" aria-label="Source externe : Assistance aux marchands" data-component-name="assistance-aux-marchands">Assistance aux marchands</a></li><li><a class="mt-2 block py-3 text-base font-normal hover:underline md:py-0.5 text-[#E0E0E0] hover:text-white" href="https://help.shopify.com/fr/" aria-label="Source externe : Centre d’aide" data-component-name="centre-d-aide">Centre d’aide</a></li><li><a class="mt-2 block py-3 text-base font-normal hover:underline md:py-0.5 text-[#E0E0E0] hover:text-white" href="https://www.shopify.com/partners/directory" aria-label="Source externe : Faites appel à un partenaire" data-component-name="faites-appel-un-partenaire">Faites appel à un partenaire</a></li><li><a class="mt-2 block py-3 text-base font-normal hover:underline md:py-0.5 text-[#E0E0E0] hover:text-white" href="https://academy.shopify.com?itcat=brochure&itterm=global-footer" aria-label="Source externe : Shopify Academy" data-component-name="shopify-academy">Shopify Academy</a></li><li><a class="mt-2 block py-3 text-base font-normal hover:underline md:py-0.5 text-[#E0E0E0] hover:text-white" href="https://community.shopify.com/c/Communauté-Shopify-FR/ct-p/fr?utm_campaign=footer&utm_content=fr&utm_medium=web&utm_source=shopify" aria-label="Source externe : Communauté Shopify" data-component-name="communaut-shopify">Communauté Shopify</a></li></ul></div><div class="w-[calc(50%_-_1rem)] sm:w-fit" data-component-name="d-veloppeurs"><h2 class="text-base font-bold text-white">Développeurs</h2><ul class="mt-4 md:mt-6"><li><a class="mt-2 block py-3 text-base font-normal hover:underline md:py-0.5 text-[#E0E0E0] hover:text-white" href="https://shopify.dev" aria-label="Source externe : Shopify.dev" data-component-name="shopify-dev">Shopify.dev</a></li><li><a class="mt-2 block py-3 text-base font-normal hover:underline md:py-0.5 text-[#E0E0E0] hover:text-white" href="https://shopify.dev/api" aria-label="Source externe : Documentation API" data-component-name="documentation-a-p-i">Documentation API</a></li><li><a class="mt-2 block py-3 text-base font-normal hover:underline md:py-0.5 text-[#E0E0E0] hover:text-white" href="https://devdegree.ca" aria-label="Source externe : Dev Degree" data-component-name="dev-degree">Dev Degree</a></li></ul></div><div class="w-[calc(50%_-_1rem)] sm:w-fit" data-component-name="produits"><h2 class="text-base font-bold text-white">Produits</h2><ul class="mt-4 md:mt-6"><li><a class="mt-2 block py-3 text-base font-normal hover:underline md:py-0.5 text-[#E0E0E0] hover:text-white" href="https://shop.app" aria-label="Source externe : Shop" data-component-name="shop">Shop</a></li><li><a class="mt-2 block py-3 text-base font-normal hover:underline md:py-0.5 text-[#E0E0E0] hover:text-white" href="/fr/shop-pay" aria-label="Shop Pay" data-component-name="shop-pay">Shop Pay</a></li><li><a class="mt-2 block py-3 text-base font-normal hover:underline md:py-0.5 text-[#E0E0E0] hover:text-white" href="/fr/plus" aria-label="Shopify Plus" data-component-name="shopify-plus">Shopify Plus</a></li><li><a class="mt-2 block py-3 text-base font-normal hover:underline md:py-0.5 text-[#E0E0E0] hover:text-white" href="https://www.linkpop.com/fr" aria-label="Source externe : Linkpop" data-component-name="linkpop">Linkpop</a></li><li><a class="mt-2 block py-3 text-base font-normal hover:underline md:py-0.5 text-[#E0E0E0] hover:text-white" href="/fr/enterprise" aria-label="Shopify pour les entreprises" data-component-name="shopify-pour-les-entreprises">Shopify pour les entreprises</a></li></ul></div><div class="w-[calc(50%_-_1rem)] sm:w-fit" data-component-name="solutions"><h2 class="text-base font-bold text-white">Solutions</h2><ul class="mt-4 md:mt-6"><li><a class="mt-2 block py-3 text-base font-normal hover:underline md:py-0.5 text-[#E0E0E0] hover:text-white" href="/fr/site-de-vente-en-ligne" aria-label="Éditeur de boutique en ligne" data-component-name="diteur-de-boutique-en-ligne">Éditeur de boutique en ligne</a></li><li><a class="mt-2 block py-3 text-base font-normal hover:underline md:py-0.5 text-[#E0E0E0] hover:text-white" href="/fr/website/builder" aria-label="Outil de création de site web" data-component-name="outil-de-cr-ation-de-site-web">Outil de création de site web</a></li></ul></div></div></div></section><section class="border-t my-0 container max-sm:mx-0 xl:w-full border-white border-opacity-20 bg-inherit" data-section-name="footer" data-section-index="2" data-component-name="footer" data-viewable-component="true"><div class="flex flex-col items-center justify-center gap-4 py-8 sm:items-start sm:gap-8 lg:flex-row lg:justify-between lg:gap-10 bg-black text-white"><div class="mt-1 flex w-full flex-col items-center justify-center sm:flex-row sm:items-start sm:justify-start sm:gap-8 lg:gap-14"><div class="relative hidden sm:block" data-click-outside="dismiss" data-component-name="regions"><button aria-controls="regionSelector" aria-expanded="false" aria-haspopup="true" class="bg-transparent mx-auto md:inline-block py-3 text-[#E0E0E0] hover:text-white" type="button" data-component-name="region-selector-open" tabindex="0" aria-label="Navigation par région. Actuel: France"><span class="inline-flex items-center"><svg viewBox="0 0 45 45" aria-hidden="true" focusable="false" class="mr-1 h-4 w-4 fill-white"><path d="M22.5 2A20.5 20.5 0 1 0 43 22.5 20.52 20.52 0 0 0 22.5 2zm-4.23 28.79A33.67 33.67 0 0 0 22 31a34.54 34.54 0 0 0 4.76-.33 30.45 30.45 0 0 1-4.26 9 30.41 30.41 0 0 1-4.23-8.88zM22 28a29.86 29.86 0 0 1-4.47-.34A31 31 0 0 1 17 22a29.87 29.87 0 0 1 .36-4.64A30.13 30.13 0 0 1 22 17a31 31 0 0 1 5.66.53A29.85 29.85 0 0 1 28 22a31 31 0 0 1-.5 5.5 31 31 0 0 1-5.5.5zm-7.64-1a25.22 25.22 0 0 1-9.15-4.5 24.89 24.89 0 0 1 9-4.48A33.56 33.56 0 0 0 14 22a34.61 34.61 0 0 0 .36 5zM22.5 5.21a25.25 25.25 0 0 1 4.5 9.15 34.61 34.61 0 0 0-5-.36 33.58 33.58 0 0 0-4 .24 25.24 25.24 0 0 1 4.5-9.03zm8.29 13.06a30.41 30.41 0 0 1 8.89 4.23 30.46 30.46 0 0 1-9 4.26A34.54 34.54 0 0 0 31 22a33.67 33.67 0 0 0-.21-3.73zm8.82.59A33.75 33.75 0 0 0 30.26 15a29.2 29.2 0 0 0-3.89-9.56 17.54 17.54 0 0 1 13.24 13.42zm-21-13.41a29.16 29.16 0 0 0-3.85 9.35 29.16 29.16 0 0 0-9.35 3.85A17.54 17.54 0 0 1 18.64 5.44zM5.44 26.36a29.2 29.2 0 0 0 9.56 3.9 33.75 33.75 0 0 0 3.86 9.36A17.54 17.54 0 0 1 5.44 26.36zm20.7 13.25a33.73 33.73 0 0 0 3.91-9.56 33.73 33.73 0 0 0 9.56-3.91 17.55 17.55 0 0 1-13.47 13.47z"></path></svg><span class="break-keep">France</span><svg viewBox="0 0 10 5" aria-hidden="true" focusable="false" class="ml-2 h-3 w-3 fill-white"><path d="m0 0 5 5 5-5H0z"></path></svg></span></button><div aria-hidden="true" class="w-128 absolute bottom-[calc(100%+5em)] z-50 rounded-lg leading-8 bg-black text-white shadow-soft-dark-2xl inset-x-0" id="regionSelector" data-component-name="region-selector" style="display:none"><ul class="columns-2 px-5 py-8 md:px-14 md:py-10" data-component-name="region-nav" id="region-nav"><li class="flex bg-black text-white fill-white"><a class="flex hover:underline text-white" href="/fr/orders" data-component-name="fr-0" aria-current="true">France<svg viewBox="0 0 10 8" fill="none" aria-hidden="true" focusable="false" class="ml-2 w-3"><path d="M0.75 4.75L3 7.25L9.25 0.75" stroke="currentColor" stroke-width="1.5" stroke-linecap="round" stroke-linejoin="round"></path></svg></a></li><li class="flex bg-black text-white fill-white"><a class="flex hover:underline text-white" href="/au/orders" lang="en" data-component-name="en-1" aria-current="false">Australia</a></li><li class="flex bg-black text-white fill-white"><a class="flex hover:underline text-white" href="/be/orders" lang="nl" data-component-name="nl-2" aria-current="false">Belgium</a></li><li class="flex bg-black text-white fill-white"><a class="flex hover:underline text-white" href="/br/orders" lang="pt" data-component-name="pt-3" aria-current="false">Brasil</a></li><li class="flex bg-black text-white fill-white"><a class="flex hover:underline text-white" href="/ca/orders" lang="en" data-component-name="en-4" aria-current="false">Canada (English)</a></li><li class="flex bg-black text-white fill-white"><a class="flex hover:underline text-white" href="/ca-fr/orders" lang="fr" data-component-name="fr-5" aria-current="false">Canada (Français)</a></li><li class="flex bg-black text-white fill-white"><a class="flex hover:underline text-white" href="/cz/orders" lang="cs" data-component-name="cs-6" aria-current="false">Česká republika</a></li><li class="flex bg-black text-white fill-white"><a class="flex hover:underline text-white" href="/co/orders" lang="es" data-component-name="es-7" aria-current="false">Colombia</a></li><li class="flex bg-black text-white fill-white"><a class="flex hover:underline text-white" href="/dk/orders" lang="da" data-component-name="da-8" aria-current="false">Danmark</a></li><li class="flex bg-black text-white fill-white"><a class="flex hover:underline text-white" href="/de/orders" lang="de" data-component-name="de-9" aria-current="false">Deutschland</a></li><li class="flex bg-black text-white fill-white"><a class="flex hover:underline text-white" href="/es-es/orders" lang="es" data-component-name="es-10" aria-current="false">España</a></li><li class="flex bg-black text-white fill-white"><a class="flex hover:underline text-white" href="/es/orders" lang="es" data-component-name="es-11" aria-current="false">Español (Intl.)</a></li><li class="flex bg-black text-white fill-white"><a class="flex hover:underline text-white" href="/hk-en/orders" lang="en" data-component-name="en-12" aria-current="false">Hong Kong SAR</a></li><li class="flex bg-black text-white fill-white"><a class="flex hover:underline text-white" href="/in/orders" lang="en" data-component-name="en-13" aria-current="false">India</a></li><li class="flex bg-black text-white fill-white"><a class="flex hover:underline text-white" href="/id/orders" lang="en" data-component-name="en-14" aria-current="false">Indonesia</a></li><li class="flex bg-black text-white fill-white"><a class="flex hover:underline text-white" href="/ie/orders" lang="en" data-component-name="en-15" aria-current="false">Ireland</a></li><li class="flex bg-black text-white fill-white"><a class="flex hover:underline text-white" href="/it/orders" lang="it" data-component-name="it-16" aria-current="false">Italia</a></li><li class="flex bg-black text-white fill-white"><a class="flex hover:underline text-white" href="/my/orders" lang="en" data-component-name="en-17" aria-current="false">Malaysia</a></li><li class="flex bg-black text-white fill-white"><a class="flex hover:underline text-white" href="/mx/orders" lang="es" data-component-name="es-18" aria-current="false">México</a></li><li class="flex bg-black text-white fill-white"><a class="flex hover:underline text-white" href="/nl/orders" lang="nl" data-component-name="nl-19" aria-current="false">Nederland</a></li><li class="flex bg-black text-white fill-white"><a class="flex hover:underline text-white" href="/nz/orders" lang="en" data-component-name="en-20" aria-current="false">New Zealand</a></li><li class="flex bg-black text-white fill-white"><a class="flex hover:underline text-white" href="/ng/orders" lang="en" data-component-name="en-21" aria-current="false">Nigeria</a></li><li class="flex bg-black text-white fill-white"><a class="flex hover:underline text-white" href="/no/orders" lang="nb" data-component-name="nb-22" aria-current="false">Norge</a></li><li class="flex bg-black text-white fill-white"><a class="flex hover:underline text-white" href="/no-en/orders" lang="en" data-component-name="en-23" aria-current="false">Norway (English)</a></li><li class="flex bg-black text-white fill-white"><a class="flex hover:underline text-white" href="/ph/orders" lang="en" data-component-name="en-24" aria-current="false">Philippines</a></li><li class="flex bg-black text-white fill-white"><a class="flex hover:underline text-white" href="/pl/orders" lang="pl" data-component-name="pl-25" aria-current="false">Polska</a></li><li class="flex bg-black text-white fill-white"><a class="flex hover:underline text-white" href="/pt/orders" lang="pt-PT" data-component-name="pt-PT-26" aria-current="false">Portugal</a></li><li class="flex bg-black text-white fill-white"><a class="flex hover:underline text-white" href="/sg/orders" lang="en" data-component-name="en-27" aria-current="false">Singapore</a></li><li class="flex bg-black text-white fill-white"><a class="flex hover:underline text-white" href="/za/orders" lang="en" data-component-name="en-28" aria-current="false">South Africa</a></li><li class="flex bg-black text-white fill-white"><a class="flex hover:underline text-white" href="/fi/orders" lang="fi" data-component-name="fi-29" aria-current="false">Suomi</a></li><li class="flex bg-black text-white fill-white"><a class="flex hover:underline text-white" href="/se/orders" lang="sv" data-component-name="sv-30" aria-current="false">Sverige</a></li><li class="flex bg-black text-white fill-white"><a class="flex hover:underline text-white" href="/tr/orders" lang="tr" data-component-name="tr-31" aria-current="false">Türkiye</a></li><li class="flex bg-black text-white fill-white"><a class="flex hover:underline text-white" href="/uk/orders" lang="en" data-component-name="en-32" aria-current="false">United Kingdom</a></li><li class="flex bg-black text-white fill-white"><a class="flex hover:underline text-white" href="/orders" lang="en" data-component-name="en-33" aria-current="false">USA</a></li><li class="flex bg-black text-white fill-white"><a class="flex hover:underline text-white" href="/th/orders" lang="th" data-component-name="th-34" aria-current="false">ไทย</a></li><li class="flex bg-black text-white fill-white"><a class="flex hover:underline text-white" href="/kr/orders" lang="ko" data-component-name="ko-35" aria-current="false">대한민국</a></li><li class="flex bg-black text-white fill-white"><a class="flex hover:underline text-white" href="/tw/orders" lang="zh-Hant" data-component-name="zh-Hant-36" aria-current="false">台灣</a></li><li class="flex bg-black text-white fill-white"><a class="flex hover:underline text-white" href="/jp/orders" lang="ja" data-component-name="ja-37" aria-current="false">日本</a></li><li class="flex bg-black text-white fill-white"><a class="flex hover:underline text-white" href="/zh/orders" lang="zh-Hans" data-component-name="zh-Hans-38" aria-current="false">简体中文</a></li></ul></div></div><div class="relative block sm:hidden" data-click-outside="dismiss" data-component-name="regions"><div aria-hidden="true" class="fixed top-0 left-0 z-50 h-full w-full text-[1.1428571429em] will-change-auto transition-opacity motion-reduce:transition-none bg-black pointer-events-none opacity-0"></div><button class="bg-transparent mx-auto md:inline-block py-3 text-[#E0E0E0] hover:text-white" type="button" data-component-name="region-selector-open" tabindex="0" aria-label="Navigation par région. Actuel: France"><span class="inline-flex items-center"><svg viewBox="0 0 45 45" aria-hidden="true" focusable="false" class="mr-1 h-4 w-4 fill-white"><path d="M22.5 2A20.5 20.5 0 1 0 43 22.5 20.52 20.52 0 0 0 22.5 2zm-4.23 28.79A33.67 33.67 0 0 0 22 31a34.54 34.54 0 0 0 4.76-.33 30.45 30.45 0 0 1-4.26 9 30.41 30.41 0 0 1-4.23-8.88zM22 28a29.86 29.86 0 0 1-4.47-.34A31 31 0 0 1 17 22a29.87 29.87 0 0 1 .36-4.64A30.13 30.13 0 0 1 22 17a31 31 0 0 1 5.66.53A29.85 29.85 0 0 1 28 22a31 31 0 0 1-.5 5.5 31 31 0 0 1-5.5.5zm-7.64-1a25.22 25.22 0 0 1-9.15-4.5 24.89 24.89 0 0 1 9-4.48A33.56 33.56 0 0 0 14 22a34.61 34.61 0 0 0 .36 5zM22.5 5.21a25.25 25.25 0 0 1 4.5 9.15 34.61 34.61 0 0 0-5-.36 33.58 33.58 0 0 0-4 .24 25.24 25.24 0 0 1 4.5-9.03zm8.29 13.06a30.41 30.41 0 0 1 8.89 4.23 30.46 30.46 0 0 1-9 4.26A34.54 34.54 0 0 0 31 22a33.67 33.67 0 0 0-.21-3.73zm8.82.59A33.75 33.75 0 0 0 30.26 15a29.2 29.2 0 0 0-3.89-9.56 17.54 17.54 0 0 1 13.24 13.42zm-21-13.41a29.16 29.16 0 0 0-3.85 9.35 29.16 29.16 0 0 0-9.35 3.85A17.54 17.54 0 0 1 18.64 5.44zM5.44 26.36a29.2 29.2 0 0 0 9.56 3.9 33.75 33.75 0 0 0 3.86 9.36A17.54 17.54 0 0 1 5.44 26.36zm20.7 13.25a33.73 33.73 0 0 0 3.91-9.56 33.73 33.73 0 0 0 9.56-3.91 17.55 17.55 0 0 1-13.47 13.47z"></path></svg><span class="break-keep">France</span><svg viewBox="0 0 10 5" aria-hidden="true" focusable="false" class="ml-2 h-3 w-3 fill-white"><path d="m0 0 5 5 5-5H0z"></path></svg></span></button><div aria-hidden="true" class="webkit-overflow-scrolling-touch fixed overflow-hidden z-[999] box-content will-change-auto w-full inset-0 mt-16 rounded-t-lg leading-[3rem] duration-300 ease-in-out motion-reduce:animation-none motion-reduce:transition-none bg-black text-white shadow-soft-dark-2xl invisible translate-y-full" id="mobileRegionSelector" aria-label="Navigation par région" aria-modal="true" role="dialog"><div class="border-shade-30 border-b"><div class="flex items-center justify-between px-5 py-4"><h3 class="text-lg font-medium">Pays/région</h3><button class="h-[1.2em] w-[1.2em] fill-current" type="button" data-component-name="region-selector-close"><svg viewBox="0 0 20 20" aria-label="Fermer la navigation par région" class="h-[1.2em] w-[1.2em] fill-current fill-white"><path d="m11.414 10 6.293-6.293a1 1 0 0 0-1.414-1.414L10 8.586 3.707 2.293a1 1 0 0 0-1.414 1.414L8.586 10l-6.293 6.293a1 1 0 0 0 1.414 1.414L10 11.414l6.293 6.293a.996.996 0 0 0 1.414 0 1 1 0 0 0 0-1.414L11.414 10z"></path></svg></button></div></div><div class="h-full overflow-y-scroll pb-4"><ul class="columns-2 px-5 py-8 md:px-14 md:py-10" data-component-name="region-nav" id="region-nav"><li class="flex bg-black text-white fill-white"><a class="flex hover:underline text-white" href="/fr/orders" data-component-name="fr-0" aria-current="true">France<svg viewBox="0 0 10 8" fill="none" aria-hidden="true" focusable="false" class="ml-2 w-3"><path d="M0.75 4.75L3 7.25L9.25 0.75" stroke="currentColor" stroke-width="1.5" stroke-linecap="round" stroke-linejoin="round"></path></svg></a></li><li class="flex bg-black text-white fill-white"><a class="flex hover:underline text-white" href="/au/orders" lang="en" data-component-name="en-1" aria-current="false">Australia</a></li><li class="flex bg-black text-white fill-white"><a class="flex hover:underline text-white" href="/be/orders" lang="nl" data-component-name="nl-2" aria-current="false">Belgium</a></li><li class="flex bg-black text-white fill-white"><a class="flex hover:underline text-white" href="/br/orders" lang="pt" data-component-name="pt-3" aria-current="false">Brasil</a></li><li class="flex bg-black text-white fill-white"><a class="flex hover:underline text-white" href="/ca/orders" lang="en" data-component-name="en-4" aria-current="false">Canada (English)</a></li><li class="flex bg-black text-white fill-white"><a class="flex hover:underline text-white" href="/ca-fr/orders" lang="fr" data-component-name="fr-5" aria-current="false">Canada (Français)</a></li><li class="flex bg-black text-white fill-white"><a class="flex hover:underline text-white" href="/cz/orders" lang="cs" data-component-name="cs-6" aria-current="false">Česká republika</a></li><li class="flex bg-black text-white fill-white"><a class="flex hover:underline text-white" href="/co/orders" lang="es" data-component-name="es-7" aria-current="false">Colombia</a></li><li class="flex bg-black text-white fill-white"><a class="flex hover:underline text-white" href="/dk/orders" lang="da" data-component-name="da-8" aria-current="false">Danmark</a></li><li class="flex bg-black text-white fill-white"><a class="flex hover:underline text-white" href="/de/orders" lang="de" data-component-name="de-9" aria-current="false">Deutschland</a></li><li class="flex bg-black text-white fill-white"><a class="flex hover:underline text-white" href="/es-es/orders" lang="es" data-component-name="es-10" aria-current="false">España</a></li><li class="flex bg-black text-white fill-white"><a class="flex hover:underline text-white" href="/es/orders" lang="es" data-component-name="es-11" aria-current="false">Español (Intl.)</a></li><li class="flex bg-black text-white fill-white"><a class="flex hover:underline text-white" href="/hk-en/orders" lang="en" data-component-name="en-12" aria-current="false">Hong Kong SAR</a></li><li class="flex bg-black text-white fill-white"><a class="flex hover:underline text-white" href="/in/orders" lang="en" data-component-name="en-13" aria-current="false">India</a></li><li class="flex bg-black text-white fill-white"><a class="flex hover:underline text-white" href="/id/orders" lang="en" data-component-name="en-14" aria-current="false">Indonesia</a></li><li class="flex bg-black text-white fill-white"><a class="flex hover:underline text-white" href="/ie/orders" lang="en" data-component-name="en-15" aria-current="false">Ireland</a></li><li class="flex bg-black text-white fill-white"><a class="flex hover:underline text-white" href="/it/orders" lang="it" data-component-name="it-16" aria-current="false">Italia</a></li><li class="flex bg-black text-white fill-white"><a class="flex hover:underline text-white" href="/my/orders" lang="en" data-component-name="en-17" aria-current="false">Malaysia</a></li><li class="flex bg-black text-white fill-white"><a class="flex hover:underline text-white" href="/mx/orders" lang="es" data-component-name="es-18" aria-current="false">México</a></li><li class="flex bg-black text-white fill-white"><a class="flex hover:underline text-white" href="/nl/orders" lang="nl" data-component-name="nl-19" aria-current="false">Nederland</a></li><li class="flex bg-black text-white fill-white"><a class="flex hover:underline text-white" href="/nz/orders" lang="en" data-component-name="en-20" aria-current="false">New Zealand</a></li><li class="flex bg-black text-white fill-white"><a class="flex hover:underline text-white" href="/ng/orders" lang="en" data-component-name="en-21" aria-current="false">Nigeria</a></li><li class="flex bg-black text-white fill-white"><a class="flex hover:underline text-white" href="/no/orders" lang="nb" data-component-name="nb-22" aria-current="false">Norge</a></li><li class="flex bg-black text-white fill-white"><a class="flex hover:underline text-white" href="/no-en/orders" lang="en" data-component-name="en-23" aria-current="false">Norway (English)</a></li><li class="flex bg-black text-white fill-white"><a class="flex hover:underline text-white" href="/ph/orders" lang="en" data-component-name="en-24" aria-current="false">Philippines</a></li><li class="flex bg-black text-white fill-white"><a class="flex hover:underline text-white" href="/pl/orders" lang="pl" data-component-name="pl-25" aria-current="false">Polska</a></li><li class="flex bg-black text-white fill-white"><a class="flex hover:underline text-white" href="/pt/orders" lang="pt-PT" data-component-name="pt-PT-26" aria-current="false">Portugal</a></li><li class="flex bg-black text-white fill-white"><a class="flex hover:underline text-white" href="/sg/orders" lang="en" data-component-name="en-27" aria-current="false">Singapore</a></li><li class="flex bg-black text-white fill-white"><a class="flex hover:underline text-white" href="/za/orders" lang="en" data-component-name="en-28" aria-current="false">South Africa</a></li><li class="flex bg-black text-white fill-white"><a class="flex hover:underline text-white" href="/fi/orders" lang="fi" data-component-name="fi-29" aria-current="false">Suomi</a></li><li class="flex bg-black text-white fill-white"><a class="flex hover:underline text-white" href="/se/orders" lang="sv" data-component-name="sv-30" aria-current="false">Sverige</a></li><li class="flex bg-black text-white fill-white"><a class="flex hover:underline text-white" href="/tr/orders" lang="tr" data-component-name="tr-31" aria-current="false">Türkiye</a></li><li class="flex bg-black text-white fill-white"><a class="flex hover:underline text-white" href="/uk/orders" lang="en" data-component-name="en-32" aria-current="false">United Kingdom</a></li><li class="flex bg-black text-white fill-white"><a class="flex hover:underline text-white" href="/orders" lang="en" data-component-name="en-33" aria-current="false">USA</a></li><li class="flex bg-black text-white fill-white"><a class="flex hover:underline text-white" href="/th/orders" lang="th" data-component-name="th-34" aria-current="false">ไทย</a></li><li class="flex bg-black text-white fill-white"><a class="flex hover:underline text-white" href="/kr/orders" lang="ko" data-component-name="ko-35" aria-current="false">대한민국</a></li><li class="flex bg-black text-white fill-white"><a class="flex hover:underline text-white" href="/tw/orders" lang="zh-Hant" data-component-name="zh-Hant-36" aria-current="false">台灣</a></li><li class="flex bg-black text-white fill-white"><a class="flex hover:underline text-white" href="/jp/orders" lang="ja" data-component-name="ja-37" aria-current="false">日本</a></li><li class="flex bg-black text-white fill-white"><a class="flex hover:underline text-white" href="/zh/orders" lang="zh-Hans" data-component-name="zh-Hans-38" aria-current="false">简体中文</a></li></ul></div></div></div><ul class="flex flex-col items-center flex-wrap sm:flex-row sm:items-start gap-x-8 md:gap-x-10" data-component-name="bottom-nav"><li class="mt-2 block py-3 sm:mt-0 text-[#E0E0E0] hover:text-white"><a class="hover:underline" href="/fr/legal/conditions" data-component-name="conditions-de-service">Conditions de service</a></li><li class="mt-2 block py-3 sm:mt-0 text-[#E0E0E0] hover:text-white"><a class="hover:underline" href="/fr/legal/confidentialite" data-component-name="politique-de-confidentialit">Politique de confidentialité</a></li><li class="mt-2 block py-3 sm:mt-0 text-[#E0E0E0] hover:text-white"><a class="hover:underline" href="/fr/sitemap" data-component-name="plan-du-site">Plan du site</a></li><li class="mt-2 block py-3 sm:mt-0 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The truck is labeled with a logo for \"Poste italiano\" representing the supported shipping service in your region. In addition to the truck, there are several clouds in the sky with different objects around them, including a roll of shipping labels, an open box and a vase, representing a product."}}},"testimonial":{"quoteHtml":"We are saving an average of $25,000 per month with Shopify Shipping. That's about $305,000 per year on shipping costs.","brand":"Snarky Tea","author":"Jenni-Lyn Williams","authorTitle":"Founder and CEO","link":{"text":"Read the case study"}},"horizontalSlideshow":{"sectionHeader":{"headingHtml":"How businesses like yours manage, fulfill, and deliver orders with Shopify","subheadHtml":"There’s no need for countless sheets and systems. 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The user is buying five labels at once, and sending the shipping information to the customer over email.order fulfillment and shipping label purchasing experience."}},{"headingGroup":{"headingHtml":"Keep tabs on your inventory","subheadHtml":"Track, manage, and replenish inventory from across all your locations and channels from one spot."},"video":{"image":{"alt":"This image is a video thumbnail, and shows a computer screen with a menu where a pointer is selecting the option titled \"products\" from the list. The image also shows a store in the background. These items may be part of the store's inventory or featured products, showcasing the range of available items to the users."}},"image":{"alt":"In the image, a person is using a computer with a web browser open to a page with multiple products and their available inventory quantities. The user is likely looking to bulk edit inventory quantities for multiple products. 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The screen shows a top bar with analytics that display the quantity of total orders, fulfilled orders, and time to fulfill. Once of the orders is larger in the screen, highlighting the idea that there's a pending return to tend to."}}]},"horizontalSlideshowCta":{"text":"View all features","url":"#order-management-and-fulfillment"},"merchantProfile":{"nextButton":"Next tab","headingHtml":"Meet the brands putting \u003cbr/\u003eour solutions to work","kicker":"Featured Merchants","cards":[{"heading":"PILGRIM","merchantContent":{"merchantQuote":{"quote":"I like the simplicity—everything is in one place. . . With Shopify, we're making more money per hour with less friction.","authorHtml":"\u003cb\u003ePILGRIM\u003c/b\u003e — Simon Paquin, Director of Marketing","merchantLogo":{"alt":"PILGRIM"}},"images":[{"alt":"The image features a smiling man standing in a store, surrounded by various items. He is wearing a white shirt and appears to be showcasing a gold ring, which is placed on a display in the store. The store seems to be selling a variety jewelry items. There are multiple pieces of jewelry visible in the image, with some hanging on the wall and others placed on a display. The man's cheerful demeanor and the well-organized display create an inviting atmosphere for customers to browse and shop in the store."}],"caseStudy":{"heading":"Pilgrim Saves Time Using Shopify to Streamline Order Fulfillment","kicker":"Case study","contentHtml":"Discover how Pilgrim saves time and money managing and fulfilling orders using Shopify.","link":{"text":"Read the case study","url":"{{blog, url(path: '/case-study-pilgrim')}}"}},"toolsUsed":{"heading":"Tools used","tools":[{"title":"Order management"},{"title":"Shopify Shipping"},{"title":"Fulfillment"},{"title":"Returns management"}]}}},{"heading":"WOLFpak","merchantContent":{"merchantQuote":{"quote":"We are saving about $12,000 per month using UPS through Shopify Shipping.","authorHtml":"\u003cb\u003eWOLFpak\u003c/b\u003e — Michael Henderson, CEO","merchantLogo":{"alt":"WOLFpak"}},"images":[{"alt":"The image features a man standing in a large room filled with numerous cardboard boxes. He is posing for a picture and appears to be quite muscular. The man is holding a bag and standing next to a shipping dolly, which is also visible in the room. The boxes are stacked in various arrangements throughout the room, with some placed closer to the man and others further away. 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She is posing for the photo, and there are several other boxes visible in the background. The boxes are piled up to a considerable height, and the woman appears to be enjoying the moment. Additionally, there is a cup placed on a surface nearby, possibly for serving tea."}],"caseStudy":{"heading":"Snarky Tea Brews Success With Shopify’s Built-in Order Management and Delivery Solution","kicker":"Case study","contentHtml":"Learn how Snarky Tea scaled its fulfillment operations and saved thousands on shipping with Shopify.","link":{"text":"Read the case study","url":"{{blog, url(path: '/case-study-snarky-tea')}}"}},"toolsUsed":{"heading":"Tools used","tools":[{"title":"Order management"},{"title":"Shopify Shipping"},{"title":"Fulfillment"},{"title":"Inventory management"},{"title":"Return management"}]}}},{"heading":"ANIÁN","merchantContent":{"merchantQuote":{"quote":"Having one system to track all outgoing inventory makes it easy to see where inventory moves across our supply chain.","authorHtml":"\u003cb\u003eANIÁN\u003c/b\u003e — Paul Long, President","merchantLogo":{"alt":"ANIÁN"}},"images":[{"alt":"The image features a man standing in a clothing store, surrounded by various racks of clothes. Someone is also holding a bag with the initials \"A\" on it. The man is standing near a wall adorned with framed pictures, which adds to the ambiance of the store. The store has a well-organized display of clothing, with pieces hanging on racks at different heights and positions, creating an inviting shopping environment."}],"caseStudy":{"heading":"Efficiency Meets Ethics: ANIÁN's Inventory Management Strategy for Sustainable Fashion","kicker":"Case study","contentHtml":"Discover how ANIAN effectively tracks and manages 10,000+ SKUs across its supply chain, from manufacturer to customer.","link":{"text":"Read the case study","url":"{{blog, url(path: '/case-study-anian')}}"}},"toolsUsed":{"heading":"Tools used","tools":[{"title":"Order management"},{"title":"Inventory management"},{"title":"Fulfillment"},{"title":"Shopify Shipping"}]}}}]},"fulfillment":{"sectionHeader":{"kicker":"Fulfillment","headingHtml":" Streamline and speed up fulfillment","subheadHtml":"With powerful automations and a customizable orders dashboard, Shopify makes fulfilling orders quicker and more cost effective."},"sideBySide":{"headingGroup":{"headingHtml":"Smart order routing","subheadHtml":"Whether you're shipping from a few warehouses nearby or dozens around the globe, smart order routing prioritizes the optimal location to help you fulfill orders more efficiently."},"buttonGroupRaw":{"link":{"text":"Read about order routing on the blog"},"loggedInlink":{"text":"Set up order routing"}},"video":{"image":{"alt":"This is a short video with no audio that shows the order routing experience. 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The shoes are located near the bottom and above them there is a display bar of inventory quantities visible, including \"unavailable\", \"committed\", \"available\", and \"on hand\" quantities, possibly indicating there's 11 inventory quantities for the shoes on hand."}},"postPurchase":{"sectionHeader":{"kicker":"Post-Purchase","headingHtml":"Keep customers coming back","subheadHtml":"From package tracking to seamless returns, we’re not sure who will love the post-purchase experience more—you or your customers."},"sideBySide":{"headingGroup":{"headingHtml":"Self-serve returns","subheadHtml":"Increase brand trust and repeat purchases by letting customers initiate returns. Get visibility into incoming returned products to help inform inventory decisions."},"buttonGroupRaw":{"link":{"text":"Learn more about self serve returns"},"loggedInlink":{"text":"Enable self-serve returns"}},"image":{"alt":"The image displays a computer screen with an open return request from a customer featuring jewelry items. There is a button at the top labeled \"Request Return\", indicating that the customer is requesting to return or exchange an item. The screen also shows a modal that allows someone to approve a return, as well as send an email to the customer notifying them about the return. The user is likely considering their options for returning or exchanging the jewelry item they received."}},"cardsGrid":[{"headingHtml":"Retain more revenue with exchanges","contentHtml":"Create and track \u003ca data-component-name=\"product-exchanges-link\" href=\"{{help, url(path: '/manual/orders/refunds-returns/exchanges')}}\"\u003eproduct exchanges\u003c/a\u003e across your full catalog without leaving Shopify to retain revenue and streamline returns management."},{"headingHtml":"Built-in marketing tools","contentHtml":"Set up upsell and winback \u003ca data-component-name=\"email-automation-link\" href=\"{{site, url(path: '/marketing-automation')}}\"\u003eemail automation\u003c/a\u003e in just a few minutes to boost sales and customer engagement.","contentHtmlLoggedIn":"Set up upsell and winback \u003ca data-component-name=\"email-automation-link\" href=\"{{admin, url(path: '/marketing/automations/templates')}}\"\u003eemail automation\u003c/a\u003e in just a few minutes to boost sales and customer engagement."}]},"productDemo":{"cards":[{"kicker":"Shopify Fufillment Network","heading":"Looking to outsource fulfillment?","contentHtml":"Focus on running your business and have Shopify take care of your order fulfillment, freight, storage, and returns.","link":{"text":"Learn more about Shopify Fulfillment Network","url":"{{site, url(path: '/fulfillment')}}"},"linkLoggedIn":{"text":"Learn more about Shopify Fulfillment Network","url":"{{admin, url(path: '/shopify-fulfillment-network')}}"}}],"image":{"alt":"In the image, a woman is standing in a room holding a box, presumaly filled with sunglasses.The woman appears to be happy and satisfied with her purchase. The scene suggests that she might have ordered these sunglasses through a delivery service, possibly from an online store. The presence of a chair in the room indicates that the woman might be in her home or another indoor location. There's also a modal that indicates the box was delivered in 2 days for free, and that sunglasses were fulfilled by the Shopify Fulfillment Network."}},"sectionHeader":{"headingHtml":"All features"},"sequencedContent":{"contents":[{"kicker":"Order management and fulfillment","blocks":[{"heading":"Order management","contentHtml":"Manage orders with \u003ca data-component-name=\"filter-sort-search-tag-link\" href=\"{{help, url(path: '/manual/orders/search-view-print-orders')}}\"\u003eFilter, sort, search, tag and add notes\u003c/a\u003e. Keep track of delivery status, making it easy to follow up on failed or delayed deliveries."},{"heading":"Smart order routing","contentHtml":"Use different criteria to prioritize and allocate orders to the optimal location with \u003ca data-component-name=\"order-routing-link\" href=\"{{help, url(path: '/manual/shipping/setting-up-and-managing-your-shipping/order-routing')}}\"\u003eorder routing\u003c/a\u003e, whether you fulfill from your own locations, use a 3PL, or both."},{"heading":"Order index","contentHtml":"View all your orders in one place. \u003ca data-component-name=\"organize-orders-link\" href=\"{{help, url(path: '/manual/orders/search-view-print-orders#order-filtering')}}\"\u003eOrganize orders\u003c/a\u003e based on criteria that help you fulfill and ship them sooner, such as delivery destination and method, fulfillment status, product SKUs, and more."},{"heading":"Fulfillment automations","contentHtml":"Save time and reduce errors by automating and streamlining fulfillment processes with \u003ca data-component-name=\"fulfillment-shopify-flow-link\" href=\"{{help, url(path: '/manual/shopify-flow')}}\"\u003eShopify Flow\u003c/a\u003e, a workflow automation tool."},{"ssgeos":true,"heading":"Bulk printing and fulfillment","contentHtml":"\u003ca data-component-name=\"create-buy-and-print-link\" href=\"{{help, url(path: '/manual/shipping/shopify-shipping/shipping-labels/bulk-order-fulfillment')}}\"\u003eCreate, buy, and print\u003c/a\u003e multiple shipping labels, packing slips, and custom forms at once. Use bulk actions to fulfill, request fulfillment, or cancel multiple orders at the same time."},{"ssgeos":false,"heading":"Bulk fulfillment","contentHtml":"Use \u003ca data-component-name=\"bulk-actions-link\" href=\"{{help, url(path: '/manual/orders/fulfillment/fulfilling-orders/fulfill-your-own/bulk-fulfillment')}}\"\u003ebulk actions\u003c/a\u003e to fulfill, request fulfillment, or cancel multiple orders at the same time."},{"heading":"Custom saved views","contentHtml":"Filter, sort, and select relevant columns for your order index so it’s custom to your business. Save your preferred \u003ca data-component-name=\"views-link\" href=\"{{help, url(path: '/manual/orders/search-view-print-orders#create-a-new-order-view')}}\"\u003eviews\u003c/a\u003e so they’re ready the next time you access your orders."},{"heading":"Order editing","contentHtml":"Make your customer experience easy to manage and make fewer fulfillment mistakes with the ability to \u003ca data-component-name=\"edit-any-orders-link\" href=\"{{help, url(path: '/manual/orders/edit-orders')}}\"\u003eedit any order\u003c/a\u003e before it’s shipped."},{"heading":"Draft orders","contentHtml":"\u003ca data-component-name=\"create-orders-link\" href=\"{{help, url(path: '/manual/orders/create-orders')}}\"\u003eCreate orders\u003c/a\u003e and invoices from anywhere that can be emailed to your customers and paid for online or in person."},{"heading":"Manage subscriptions","contentHtml":"Run your entire \u003ca data-component-name=\"subscription-link\" href=\"{{help, url(path: '/manual/products/purchase-options/subscriptions')}}\"\u003esubscription\u003c/a\u003e business with apps that are built for Shopify."},{"heading":"Order analytics","contentHtml":"Use the \u003ca data-component-name=\"orders-page-link\" href=\"{{help, url(path: '/manual/orders/analytics')}}\"\u003eOrders page\u003c/a\u003e to gather real-time insights. Always know how many orders are placed, open, fulfilled, delivered, and returned."},{"heading":"Order notifications","contentHtml":"Give customers real-time visibility of their orders. Send order updates to customers automatically with the \u003ca data-component-name=\"shop-app-link\" href=\"{{help, url(path: '/manual/online-sales-channels/shop')}}\"\u003eShop app\u003c/a\u003e or via email with branded \u003ca data-component-name=\"order-notification-emails-link\" href=\"{{help, url(path: '/manual/orders/notifications/order-notifications')}}\"\u003eorder notification emails\u003c/a\u003e."},{"ssgeos":true,"heading":"Local delivery and in-store pickup","contentHtml":"Allow local customers to choose between \u003ca data-component-name=\"local-delivery-pickup-link\" href=\"{{help, url(path: '/manual/shipping/setting-up-and-managing-your-shipping/local-methods')}}\"\u003elocal delivery or in-store pickup\u003c/a\u003e at checkout, and easily manage those orders directly from your admin."},{"heading":"Split and merge","contentHtml":"Use \u003ca data-component-name=\"split-and-merge-link\" href=\"{{help, url(path: '/manual/orders/fulfillment/fulfilling-orders/fulfill-your-own')}}\"\u003esplit and merge\u003c/a\u003e to fulfill partial orders, fulfill items across multiple locations, and break large orders into multiple shipments."},{"heading":"Marketplace Connect","contentHtml":"Connect, manage, and fulfill orders effortlessly across \u003ca data-component-name=\"amazon-walmart-ebay-etsy-link\" href=\"{{app, url(path: '/marketplace-connect')}}\"\u003eAmazon, Target Plus, Walmart, eBay, and Etsy\u003c/a\u003e. Expand your reach and boost sales with a single app that synchronizes listings, orders, inventory, and performance metrics."}]},{"kicker":"Inventory management","blocks":[{"heading":"Inventory tracking","contentHtml":"Accurately \u003ca data-component-name=\"track-and-manage-link\" href=\"{{help, url(path: '/manual/products/inventory/managing-inventory-quantities/inventory-states')}}\"\u003etrack and manage\u003c/a\u003e on hand, available, committed, unavailable, and incoming stock quantities in one place."},{"heading":"Multi-location inventory","contentHtml":"Efficiently allocate \u003ca data-component-name=\"inventory-link\" href=\"{{help, url(path: '/manual/locations/assigning-inventory-to-locations')}}\"\u003einventory\u003c/a\u003e across up to 1000 warehouses, fulfillment centers, and stores."},{"heading":"Purchase orders","contentHtml":"Track incoming inventory, get insight into your spending, and make better ordering decisions by creating \u003ca data-component-name=\"purchase-orders\" href=\"{{help, url(path: '/manual/products/inventory/purchase-orders')}}\"\u003epurchase orders\u003c/a\u003e for your suppliers."},{"heading":"Transfers","contentHtml":"\u003ca data-component-name=\"move-inventory-link\" href=\"{{help, url(path: '/manual/products/inventory/transfers')}}\"\u003eMove inventory\u003c/a\u003e between warehouses and sales locations."},{"heading":"Inventory automations","contentHtml":"Use \u003ca data-component-name=\"inventory-shopify-flow-link\" href=\"{{help, url(path: '/manual/shopify-flow')}}\"\u003eShopify Flow\u003c/a\u003e to automate inventory management tasks. Hide products on your site when they’re out of stock, get notified when inventory is low, and more."},{"heading":"Bulk inventory editor","contentHtml":"Edit, customize, and manage inventory for multiple products across fulfillment locations at once with \u003ca data-component-name=\"bulk-editing-link\" href=\"{{help, url(path: '/manual/products/inventory/managing-inventory-quantities/bulk-editing-inventory')}}\"\u003ebulk editing\u003c/a\u003e actions."},{"heading":"Adjustment reasons","contentHtml":"Assign \u003ca data-component-name=\"adjustment-reasons-link\" href=\"{{help, url(path: '/manual/products/inventory/managing-inventory-quantities/adjustment-history#inventory-adjustment-reasons')}}\"\u003eadjustment reasons\u003c/a\u003e to track changes to your inventory. Provide reasons such as “Damaged” or “Returned” to identify non-sellable items."},{"heading":"Inventory reports","contentHtml":"\u003ca data-component-name=\"report-on-inventory-link\" href=\"{{help, url(path: '/manual/reports-and-analytics/shopify-reports/report-types/inventory-reports')}}\"\u003eReport on inventory\u003c/a\u003e quantities and understand the value of your inventory."},{"heading":"Shopify app","contentHtml":"Use the \u003ca data-component-name=\"built-in-scanner-link\" href=\"{{help, url(path: '/manual/shopify-admin/shopify-app/inventory-scanner')}}\"\u003ebuilt in scanner\u003c/a\u003e to track and count quantities, receive transfers from suppliers and locations, and manage your inventory on your mobile device."},{"heading":"Unavailable inventory","contentHtml":"Easily mark inventory as \u003ca data-component-name=\"unavailable-link\" href=\"{{help, url(path: '/manual/products/inventory/managing-inventory-quantities/track_inventory#adjust-unavailable-inventory-quantities')}}\"\u003eunavailable\u003c/a\u003e for sale and categorize it as Damaged, undergoing Quality Control, held as Safety Stock, or for other specified reasons."}]},{"ssgeos":true,"kicker":"Shipping and delivery","blocks":[{"heading":"Shipping rates","contentHtml":"Choose the shipping strategy, model, and pricing that works for your business and easily integrate it with \u003ca data-component-name=\"shopify-shipping-rates-link\" href=\"{{help, url(path: '/manual/shipping/shopify-shipping')}}\"\u003eShopify Shipping\u003c/a\u003e or with your existing provider directly in Shopify."},{"heading":"Shipping carriers","contentHtml":"\u003ca data-component-name=\"shopify-shipping-carriers-link\" href=\"{{help, url(path: '/manual/shipping/shopify-shipping/shipping-carriers')}}\"\u003eShopify Shipping\u003c/a\u003e offers pre-negotiated rates and built-in integrations with trusted local and international carriers such as UPS, USPS, DHL Express, Canada Post, and more."},{"heading":"Shipping labels","contentHtml":"Use Shopify Shipping to \u003ca data-component-name=\"purchase-and-print-link\" href=\"{{help, url(path: '/manual/shipping/shopify-shipping/shipping-labels/bulk-order-fulfillment')}}\"\u003epurchase and print\u003c/a\u003e up to 100 labels in bulk and work more efficiently."},{"heading":"Shipping insurance","contentHtml":"Get $200 embedded \u003ca data-component-name=\"insurance-link\" href=\"{{help, url(path: '/manual/shipping/shopify-shipping/shipping-insurance')}}\"\u003einsurance\u003c/a\u003e against damage, loss, and theft with each eligible label bought through Shopify Shipping."},{"heading":"Shipping label automations","contentHtml":"Save time by setting up workflows to \u003ca data-component-name=\"auto-draft-labels-link\" href=\"{{help, url(path: '/manual/shipping/shopify-shipping/shipping-labels/buying-labels')}}\"\u003eauto-draft shipping labels\u003c/a\u003e."},{"heading":"Presets","contentHtml":"Apply a set of \u003ca data-component-name=\"saved-attributes-link\" href=\"{{help, url(path: '/manual/shipping/shopify-shipping/shipping-labels/fulfillment-presets')}}\"\u003esaved attributes\u003c/a\u003e to multiple orders at once, so you can save time and effort when buying shipping labels."},{"heading":"Packaging","contentHtml":"Save \u003ca data-component-name=\"packaging-link\" href=\"{{help, url(path: '/manual/shipping/setting-up-and-managing-your-shipping/packages')}}\"\u003epackaging\u003c/a\u003e preferences for each carrier and fulfill orders more quickly with automatic package suggestions."},{"heading":"Local delivery and in-store pickup","contentHtml":"Let local customers choose \u003ca data-component-name=\"shipping-delivery-and-pickup-link\" href=\"{{help, url(path: '/manual/shipping/setting-up-and-managing-your-shipping/local-methods')}}\"\u003elocal delivery or in-store pickup\u003c/a\u003e at checkout."},{"heading":"Shipping Analytics","contentHtml":"Optimize your shipping strategy with a deeper understanding of \u003ca data-component-name=\"shipping-analytics-link\" href=\"{{help, url(path: '/manual/reports-and-analytics/shopify-reports/report-types/order-reports#shipping-labels-over-time')}}\"\u003eshipping costs and total savings over time\u003c/a\u003e."},{"heading":"Shipping labels page","contentHtml":"Use the \u003ca data-component-name=\"shipping-labels-page-link\" href=\"{{help, url(path: '/manual/shipping/shopify-shipping/managing-labels/track-and-schedule')}}\"\u003eshipping labels page\u003c/a\u003e to keep track of labels purchased and printed, create manifests, schedule carrier pickups, and track delivery status by label."}]},{"kicker":"Returns and refunds","blocks":[{"heading":"Customer self-serve returns","contentHtml":"Let customers initiate \u003ca data-component-name=\"returns-link\" href=\"{{help, url(path: '/manual/orders/self-serve-returns')}}\"\u003ereturns\u003c/a\u003e from your online store and get visibility into incoming returned products."},{"heading":"Return rules","contentHtml":"Set up a custom return window, restocking fees, and product-based and final-sale exceptions with \u003ca data-component-name=\"returns-rules-link\" href=\"{{help, url(path: '/manual/orders/self-serve-returns/return-rules')}}\"\u003ereturn rules\u003c/a\u003e to avoid ineligible returns."},{"heading":"Return policy","contentHtml":"Create a flexible \u003ca data-component-name=\"return-policy-link\" href=\"{{help, url(path: '/manual/checkout-settings/refund-privacy-tos')}}\"\u003ereturn policy\u003c/a\u003e and display it clearly on your checkout footer to limit unnecessary returns and refunds."},{"heading":"Return management","contentHtml":"Easily create \u003ca data-component-name=\"returns-management-link\" href=\"{{help, url(path: '/manual/orders/refund-cancel-order')}}\"\u003ereturns\u003c/a\u003e, track shipping, restock inventory, manage return fees, and send automated customer notifications."},{"heading":"Exchanges","contentHtml":"Create, track, and manage \u003ca data-component-name=\"exchanges-link\" href=\"{{help, url(path: '/manual/orders/refunds-returns/exchanges')}}\"\u003eexchanges\u003c/a\u003e for any order in Shopify across your full product catalog."},{"enOnly":true,"heading":"Return labels","contentHtml":"Get discounted rates on USPS \u003ca data-component-name=\"return-labels-link\" href=\"{{help, url(path: '/manual/shipping/shopify-shipping/shipping-labels/return-labels')}}\"\u003ereturn labels\u003c/a\u003e to send to customers through email or included in their orders before they ship out."},{"heading":"Refunds","contentHtml":"Issue partial or full \u003ca data-component-name=\"refunds-link\" href=\"{{help, url(path: '/manual/orders/refund-cancel-order#refunding-an-order')}}\"\u003erefunds\u003c/a\u003e on canceled or returned orders."},{"heading":"Return status","contentHtml":"Keep track of the \u003ca data-component-name=\"status-of-returns-link\" href=\"{{help, url(path: '/manual/orders/order-status#return-status-desc')}}\"\u003estatus of returns\u003c/a\u003e and see in progress and completed returns directly in the Orders tab."},{"heading":"Return reports","contentHtml":"Use \u003ca data-component-name=\"reports-link\" href=\"{{help, url(path: '/manual/reports-and-analytics/shopify-reports/report-types/finances-report')}}\"\u003ereports\u003c/a\u003e to understand which products sell best and which get returned most often."}]}]},"moreProducts":{"sectionHeader":{"headingHtml":"Sell more products with these additional tools","subheadHtml":"Explore other Shopify solutions to scale your business."},"cards":[{"headingGroup":{"headingHtml":"Analytics and reporting","subheadHtml":"Scale your business faster with built-in analytics and reporting."},"link":{"text":"Explore analytics and reporting"},"image":{"alt":"An image showcasing a computer screen displaying a world map with a graph on it, likely representing financial data or tracking. The screen also features a real-time graph with percentage changes. This could be a visual representation of global financial trends or a tracking system."}},{"headingGroup":{"headingHtml":"B2B on Shopify","subheadHtml":"Sell wholesale and DTC from a single platform, or even a single store."},"link":{"text":"Explore B2B"},"image":{"alt":"The image features a creative arrangement of various icons and symbols, including a box, truck, and a shipping label. These elements are combined to form a unique and interesting mosaic-like display. The truck is positioned towards the left side of the image, and the shipping box, which appears to be the largest element in the composition, covers most of the image. The design showcases an imaginative and unconventional use of everyday objects, creating a visually engaging scene."}},{"headingGroup":{"headingHtml":"Shopify Capital","subheadHtml":"Take control of your business with founder-friendly capital."},"link":{"text":"Explore Shopify Capital"},"image":{"alt":"The image features a woman standing in a green room, surrounded by flower arrangements in vases. She is wearing an apron and appears to be tending to the plants. In addition to the woman and the plants, there is a digital element to the scene: an image of a $40 total daily sales for the flowers is displayed on a screen. 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Cliquez sur « Accepter tout » pour accepter ces utilisations. Pour en savoir plus, consultez notre \u003ca href=\"{{legalCookiesPath}}\"\u003ePolitique en matière de cookies\u003c/a\u003e.","buttonText":"OK","contentHtml":"Shopify utilise des cookies pour offrir les fonctionnalités de site nécessaires et améliorer votre expérience. En utilisant notre site web, vous acceptez notre \u003ca href=\"{{legalPrivacyPath}}\"\u003epolitique de confidentialité\u003c/a\u003e et notre \u003ca href=\"{{legalCookiesPath}}\"\u003epolitique en matière de cookies\u003c/a\u003e.","rejectAllButtonText":"Tout refuser"},"countries":{"au":"Australie","be":"Belgique","br":"Brésil","ca":"Canada","cn":"Chine","co":"Colombie","cz":"République tchèque","dk":"Danemark","en":"États-Unis","es":"Espagne","de":"en Allemagne","fi":"Finlande","fr":"en France","gb":"Royaume-Uni","hk":"RAS de Hong Kong","id":"Indonésie","ie":"Irlande","in":"Inde","it":"en Italie","jp":"Japon","kr":"Corée","my":"Malaisie","mx":"Mexique","ng":"Nigeria","nl":"Pays-Bas","no":"Norvège","nz":"Nouvelle-Zélande","ph":"Philippines","pl":"Pologne","pt":"Portugal","se":"Suède","sg":"Singapour","th":"Thaïlande","tr":"Turquie","tw":"Taïwan","vn":"Vietnam","za":"Afrique du Sud"},"downloadApp":{"androidAlt":"Obtenir l’application Shopify sur Google Play","androidUrl":"https://shopify.com/install/android","iosAlt":"Télécharger l’application Shopify sur l’App Store d’Apple","iosUrl":"https://shopify.com/install/mobile","qrCodeAlt":"Code QR pour le téléchargement","qrTitle":"Scanner pour installer"},"downloadposApp":{"androidAlt":"Obtenir l’application mobile Shopify PDV sur Google Play","androidUrl":"https://play.google.com/store/apps/details?id=com.shopify.pos","iosAlt":"Télécharger l’application mobile Shopify PDV sur l’App Store d’Apple","iosUrl":"https://apps.apple.com/us/app/shopify-point-of-sale-pos/id686830644","qrCodeAlt":"Code QR pour le téléchargement","qrTitle":"Scanner ou cliquer ci-dessous pour installer"},"forms":{"fields":{"country":{"label":"Pays","placeholder":"Sélectionnez une réponse","error":"Sélectionnez un pays"}}},"globalNav":{"applyText":"S’inscrire pour bénéficier d’un accès anticipé","applyTextPlain":"S’inscrire pour bénéficier d’un accès","getStarted":"Démarrer","headerPdfCta":"Télécharger le document","headerPdfCtaLink":"https://cdn.shopify.com/static/Shopify-Guide_PDF.pdf","homeUrl":"{{home}}","loginGetStartedText":"Connectez-vous pour vous lancer","loginText":"Se connecter","loginUrl":"/login","signinText":"Connexion","signupText":"Démarrer un essai gratuit","signupTextFree":"S’inscrire gratuitement","signupTextPlain":"S’inscrire","searchText":"Rechercher","searchPlaceholder":"Saisir ce que vous recherchez","searchPlaceholderMobile":"Rechercher","signUpButtonText":"Prendre contact","sharedBottomBar":{"shopify":"Shopify","shopifyDesc":"La plateforme pour les entrepreneurs et les PME","plus":"Plus","plusDesc":"Une solution de commerce pour les marques digitales en plein essor","enterprise":"Enterprise","enterpriseDesc":"Des solutions pour les plus grandes marques au monde"}},"showLess":"Afficher moins","showMore":"Afficher plus","home":"{{home}}","learnMore":"En savoir plus","plans":{"pricingFaqAnswerWithDiscount":"Nous offrons 25 % de réduction sur les abonnements annuels si vous optez pour un forfait Basic, Shopify ou Advanced. Et si vous choisissez un forfait Shopify Plus 3 ans, vous bénéficierez d’une réduction mensuelle et de frais de plateforme en ligne variables réduits."},"sell":{"header":"Explorez vos options","title":"Des applications qui vous aident à vendre {{vertical}}","subheading":"Les applications les plus utilisées par les autres marchands Shopify","seeRecommendedApps":"Voir plus de recommandations d’applications","by":"Par {{partner}}"},"shopify":"Shopify","pagination":{"page":"Page"},"signup":{"buttonText":"Démarrer un essai gratuit","plusButtonText":"Prendre contact","buttonText_fr":"Lancez votre boutique","label":"Adresse e-mail","placeholder":"Adresse e-mail","disclaimerHtml":"Essayez Shopify gratuitement pendant {{trialLength}} jours, aucune carte de crédit\u0026nbsp;requise. En saisissant votre e-mail, vous acceptez de recevoir des e-mails de marketing\u0026nbsp;de la part\u0026nbsp;de Shopify.","disclaimerNoLengthHtml":"Aucune carte de crédit requise. En saisissant votre adresse e-mail, vous consentez à recevoir des e-mails de marketing\u0026nbsp;de la part de\u0026nbsp;Shopify.","testimonialButtonText":"Essayez Shopify gratuitement pendant {{trialLength}} jours","freeTrialCtaHtml":"Essayez Shopify gratuitement, et explorez tous les outils et services dont vous avez besoin pour lancer, gérer et développer\u0026nbsp;votre activité.","signupPaidTrialPromo":{"default_one":"Profiter d’un essai gratuit de {{trialLength}} jours, puis d’un mois à {{paidTrialAmount}}.","default_other":"Démarrez gratuitement, puis profitez d’un tarif de {{paidTrialAmount}} par mois les {{count}} premiers mois.","disclaimer":"En saisissant votre e-mail, vous acceptez de recevoir des e-mails de marketing\u0026nbsp;de la part de\u0026nbsp;Shopify.","disclaimerNoEmail_one":"Vous n’avez pas de boutique Shopify ? \u003ca href=\"{{deeplinkFreeTrial}}\" data-component-name=\"{{deeplinkFreeTrialName}}\"\u003eDémarrez gratuitement, puis profitez d’un tarif de {{paidTrialAmount}} le premier mois.\u003c/a\u003e","disclaimerNoEmail_other":"Vous n’avez pas de boutique Shopify ? \u003ca href=\"{{deeplinkFreeTrial}}\" data-component-name=\"{{deeplinkFreeTrialName}}\"\u003eDémarrez gratuitement, puis profitez d’un tarif de {{paidTrialAmount}} les {{count}} premiers mois.\u003c/a\u003e"}},"social":{"facebook":{"text":"Facebook","url":"https://www.facebook.com/shopify","url_de":"https://www.facebook.com/shopifyDE","url_jp":"https://www.facebook.com/ShopifyJP"},"twitter":{"text":"Twitter","url":"https://twitter.com/shopify","url_jp":"https://twitter.com/ShopifyJP"},"youtube":{"text":"YouTube","url":"https://www.youtube.com/user/shopify","url_de":"https://www.youtube.com/c/ShopifyDeutsch","url_fr":"https://www.youtube.com/c/ShopifyFrançais","url_it":"https://www.youtube.com/c/ShopifyItaliano","url_jp":"https://www.youtube.com/c/ShopifyJapan","url_nl":"https://www.youtube.com/c/ShopifyNederlands","url_br":"https://www.youtube.com/c/ShopifyBrasil"},"instagram":{"text":"Instagram","url":"https://www.instagram.com/shopify/"},"tiktok":{"text":"TikTok","url":"https://www.tiktok.com/@shopify"},"linkedin":{"text":"LinkedIn","url":"https://www.linkedin.com/company/shopify"},"pinterest":{"text":"Pinterest","url":"https://www.pinterest.com/shopify/","url_jp":"https://www.pinterest.com/shopifyjp/"},"email":{"text":"E-mail","url":"mailto:"}},"tableOfContents":"Sommaire","totalApps":6000,"totalThemes":70,"supportedLanguages":50,"totalGateways":100,"totalStores":1700000,"uptime":99.98,"waitlistForm":{"errors":{"general":"Une erreur s’est produite. 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Sur le camion, divers symboles et différentes étiquettes, tels que « Colissimo », « Mondial Relay » et « Chronopost », représentant les différents services d’expédition proposés dans votre région, sont apposés. Parallèlement au camion, le ciel est composé de plusieurs nuages avec différents objets autour d’eux, notamment un rouleau d’étiquettes d’expédition, une boîte ouverte et un vase, incarnant un produit."}}},"shopifyShipping_fr-CA":{"sectionHeader":{"kicker":"Shopify Shipping","headingHtml":"Augmentez vos profits grâce aux meilleurs tarifs","subheadHtml":"Chaque année, plus de 125 millions d’étiquettes d’expédition sont achetées sur Shopify."},"card":{"headingHtml":"\u003cspan class=\"gradient-text\"\u003eÉconomisez jusqu’à 76 %\u003c/span\u003e\u003cbr/\u003e sur les tarifs d’expédition","contentHtml":"\u003ca href=\"{{site, url(path: '/shipping')}}\" class=\"link\"\u003eShopify Shipping\u003c/a\u003e négocie les meilleurs tarifs du secteur avec les principaux transporteurs, tels que UPS et Postes Canada.","loggedOutContentHtml":"Bénéficiez d’un nombre illimité d’étiquettes, inclus dans votre forfait Shopify.","loggedInContentHtml":"\u003ca href=\"{{admin, url(path: '/shopify-shipping/calculator')}}\" class=\"link\"\u003eÉvaluez vos frais\u003c/a\u003e et profitez d’un nombre illimité d’étiquettes, inclus dans votre forfait Shopify.","link":{"text":"En savoir plus sur Shopify Shipping"},"loggedInlink":{"text":"Configurez vos paramètres d’expédition"},"image":{"alt":"Un camion imposant placé au milieu d’un ciel nuageux, symbolisant le secteur du transport, figure sur l’image. Sur le camion, divers symboles et différentes étiquettes, tels que « UPS » et « Postes Canada », représentant les différents services d’expédition proposés dans votre région, sont apposés. Parallèlement au camion, le ciel est composé de plusieurs nuages avec différents objets autour d’eux, notamment un rouleau d’étiquettes d’expédition, une boîte ouverte et un vase, incarnant un produit."}}},"shopifyShipping_it":{"sectionHeader":{"kicker":"Shopify Shipping","headingHtml":"Augmentez vos profits grâce aux meilleurs tarifs","subheadHtml":"Chaque année, plus de 125 millions d’étiquettes d’expédition sont achetées sur Shopify."},"card":{"headingHtml":"\u003cspan class=\"gradient-text\"\u003eFaites de réelles économies\u003c/span\u003e\u003cbr/\u003e grâce aux tarifs les plus avantageux du secteur","contentHtml":"\u003ca href=\"{{site, url(path: '/shipping')}}\" class=\"link\"\u003eShopify Shipping\u003c/a\u003e négocie les meilleurs tarifs du secteur avec les principaux transporteurs, tels que Poste Italiane.","loggedOutContentHtml":"Bénéficiez d’un nombre illimité d’étiquettes, inclus dans votre forfait Shopify.","loggedInContentHtml":"\u003ca href=\"{{admin, url(path: '/shopify-shipping/calculator')}}\" class=\"link\"\u003eÉvaluez vos frais\u003c/a\u003e et profitez d’un nombre illimité d’étiquettes, inclus dans votre forfait Shopify.","link":{"text":"En savoir plus sur Shopify Shipping"},"loggedInlink":{"text":"Configurez vos paramètres d’expédition"},"image":{"alt":"Un camion imposant placé au milieu d’un ciel nuageux, symbolisant le secteur du transport, figure sur l’image. Sur le camion, un logo « Poste Italiane », représentant le service d’expédition proposé dans votre région, est apposé. Parallèlement au camion, le ciel est composé de plusieurs nuages avec différents objets autour d’eux, notamment un rouleau d’étiquettes d’expédition, une boîte ouverte et un vase, incarnant un produit."}}},"testimonial":{"quoteHtml":"Nous économisons en moyenne 25 000 $ par mois sur les coûts d’expédition grâce à Shopify Shipping, ce qui représente environ 305 000 $ par an.","brand":"Snarky Tea","author":"Jenni-Lyn Williams","authorTitle":"Fondatrice et PDG","link":{"text":"Lire l’étude de cas"}},"horizontalSlideshow":{"sectionHeader":{"headingHtml":"Comment des entreprises comme la vôtre gèrent, traitent et expédient des commandes avec Shopify","subheadHtml":"Aucun besoin d’un nombre incalculable de feuilles et de systèmes. Traitez toutes les commandes depuis votre interface administrateur grâce aux fonctionnalités intégrées de Shopify."},"cards":[{"headingGroup":{"headingHtml":"Gérez et expédiez efficacement vos commandes","subheadHtml":"Gérez les commandes à partir de votre boutique en ligne et \u003ca data-component-name=\"sales-channels-link\" href=\"{{site, url(path: '/channels')}}\" class=\"relative z-5 link\"\u003edes canaux de vente tels qu’Instagram, Google et Amazon\u003c/a\u003e, puis expédiez vos produits à échelle locale et internationale."},"video":{"image":{"alt":"Sur cette image, une capture d’écran d’une vidéo montre l’écran d’un ordinateur avec une liste de commandes. Une barre supérieure avec des analyses de données qui indiquent la quantité de commandes totales, les commandes traitées et le délai de traitement est affichée sur l’écran. L’utilisateur a sélectionné une commande non traitée dans la liste des commandes « Non traitées » et « Partiellement traitées »."}},"image":{"alt":"L’image présente l’écran d’un ordinateur avec plusieurs pages Web ouvertes affichant des informations sur l’utilisation du logiciel. Une liste de règles de « routage des commandes », dont l’une est intitulée « Expédier depuis l’emplacement le plus proche » est affichée. En outre, plusieurs petites fenêtres modales reliées par des flèches indiquent une succession d’événements, qui démarre par « Commande créée », se poursuit par « Vérifier si la commande comporte plus de 10 articles » et se termine par « Envoyer un e-mail interne ». Cette série fait l’objet d’une automatisation de traitement des commandes."},"imageWithShopifyShipping":{"alt":"Cette image montre l’écran d’un ordinateur affichant la possibilité d’acheter des étiquettes d’expédition en bloc. L’utilisateur achète cinq étiquettes en même temps et envoie les informations d’expédition au client par e-mail, ce qui permet de décrire le traitement des commandes et l’achat d’étiquettes d’expédition."}},{"headingGroup":{"headingHtml":"Gardez le contrôle de vos stocks","subheadHtml":"Suivez, gérez et réapprovisionnez le stock de l’ensemble de vos emplacements et canaux à partir d’un seul et même endroit."},"video":{"image":{"alt":"Sur cette image, une capture d’écran d’une vidéo montre l’écran d’un ordinateur affichant un menu sur lequel l’option « Produits » est sélectionnée. Une boutique en arrière-plan est également visible. Les articles présents font partie du stock de la boutique ou correspondent à certains produits phares, ce qui met en valeur la gamme d’articles disponibles pour les clients."}},"image":{"alt":"Sur cette image, une personne utilise un ordinateur dont le navigateur Web est ouvert sur une page présentant plusieurs produits assortis de leurs quantités en stock disponibles. L’utilisateur cherche probablement à modifier en bloc les quantités en stock pour plusieurs produits. L’écran affiche également d’autres boutons permettant à l’utilisateur de « mettre à jour les quantités », de « créer des transferts » et de « créer un bon de commande »."}},{"headingGroup":{"headingHtml":"Offrez une excellente expérience après achat","subheadHtml":"Obtenez davantage de clients grâce au suivi en temps réel, à des politiques de retour flexibles et à des retours en libre-service."},"video":{"image":{"alt":"Sur cette image, une capture d’écran d’une vidéo montre l’écran d’un ordinateur sur lequel un retour en ligne est en train d’être effectué. L’écran affiche une liste d’articles, notamment un collier, une bague et deux paires de boucles d’oreilles, ains que leurs coûts correspondants. L’utilisateur est en mesure de poursuivre sa commande en cliquant sur le bouton « Demande », ce qui lancera la procédure de demande de retour. Les articles sont présentés de manière claire et organisée, ce qui permet à l’utilisateur de passer facilement en revue ses choix avant de finaliser sa demande."}},"image":{"alt":"Sur cette image, l’écran d’un ordinateur présente une liste de commandes sur laquelle le filtre « Commandes avec demande de retour » est appliqué. Une barre supérieure avec des analyses de données qui indiquent la quantité de commandes totales, les commandes traitées et le délai de traitement est affichée sur l’écran. L’une des commandes prend plus d’espace sur l’écran, soulignant le fait qu’un retour en attente est à traiter."}}]},"horizontalSlideshowCta":{"text":"Voir toutes les fonctionnalités","url":"#order-management-and-fulfillment"},"merchantProfile":{"nextButton":"Onglet suivant","headingHtml":"Faites la connaissance des marques \u003cbr/\u003equi s’appuient sur nos solutions","kicker":"Marchands en vedette","cards":[{"heading":"PILGRIM","merchantContent":{"merchantQuote":{"quote":"J’apprécie vraiment la facilité d’utilisation. Tout est au même endroit. Avec Shopify, nous augmentons nos revenus à l’heure, et ce avec une grande fluidité.","authorHtml":"\u003cb\u003ePILGRIM\u003c/b\u003e — Simon Paquin, Directeur marketing","merchantLogo":{"alt":"PILGRIM"}},"images":[{"alt":"Sur cette image, un homme, se tenant debout dans une boutique, sourire aux lèvres, est entouré de divers articles. Il porte une chemise blanche et semble vouloir présenter une bague en or, placée sur un présentoir. Divers articles de bijouterie sont en vente dans la boutique. Plusieurs bijoux sont visibles sur l’image, certains sont accrochés au mur et d’autres placés sur un présentoir. L’attitude avenante que l’homme adopte et le présentoir bien organisé créent une atmosphère invitant les clients à parcourir la boutique et à y effectuer des achats."}],"caseStudy":{"heading":"Pilgrim gagne du temps en s’appuyant sur le traitement des commandes simplifié de Shopify","kicker":"Étude de cas","contentHtml":"Découvrez comment Pilgrim gagne du temps et de l’argent dans la gestion et le traitement des commandes grâce à Shopify.","link":{"text":"Lire l’étude de cas","url":"{{blog, url(path: '/case-study-pilgrim')}}"}},"toolsUsed":{"heading":"Outils utilisés","tools":[{"title":"Gestion des commandes"},{"title":"Shopify Shipping"},{"title":"Traitement des commandes"},{"title":"Gestion des retours"}]}}},{"heading":"WOLFpak","merchantContent":{"merchantQuote":{"quote":"Nous économisons environ 12 000 $ par mois en utilisant UPS par l’intermédiaire de Shopify Shipping.","authorHtml":"\u003cb\u003eWOLFpak\u003c/b\u003e — Michael Henderson, CEO","merchantLogo":{"alt":"WOLFpak"}},"images":[{"alt":"Sur cette image, un homme se tient debout, un sac à la main, au sein d’une grande pièce contenant de nombreux cartons. Il pose pour une photo et semble plutôt musclé. Un chariot destiné aux expéditions est placé à côté de lui. Les cartons sont empilés de manière variée et disséminés dans la pièce. La scène laisse entendre que l’homme pourrait être impliqué dans le processus de déplacement, de déballage ou d’organisation des articles au sein de l’espace."}],"caseStudy":{"heading":"WOLFpak passe du loup solitaire à une véritable meute grâce à Shopify","kicker":"Étude de cas","contentHtml":"Découvrez comment WOLFpak renforce la fiabilité du traitement des commandes en utilisant Shopify pour gérer, traiter et expédier ses commandes.","link":{"text":"Lire l’étude de cas","url":"{{blog, url(path: '/case-study-wolfpak')}}"}},"toolsUsed":{"heading":"Outils utilisés","tools":[{"title":"Gestion des commandes"},{"title":"Gestion des stocks"},{"title":"Traitement des commandes"},{"title":"Shopify Shipping"},{"title":"Managed Markets"}]}}},{"heading":"Snarky Tea","merchantContent":{"merchantQuote":{"quote":"Cela représente un atout véritablement incroyable pour nous. Nous évitons ainsi de dépenser plus de 250 $ par mois pour un système externe.","authorHtml":"\u003cb\u003eSnarky Tea\u003c/b\u003e — Jenni-Lyn Williams, Fondatrice et CEO","merchantLogo":{"alt":"Snarky Tea"}},"images":[{"alt":"Sur cette image, une femme se tient devant une grande pile de boîtes contenant des sachets de thé. Elle pose pour la photo, semblant apprécier le moment. Plusieurs autres boîtes sont visibles en arrière-plan, empilées à une hauteur considérable. Une tasse, posée à proximité, pouvant être utilisée pour servir un thé, est visible sur l’image."}],"caseStudy":{"heading":"Snarky Tea connaît le succès grâce à la solution Gestion des commandes et livraison de Shopify","kicker":"Étude de cas","contentHtml":"Découvrez comment Snarky Tea a développé ses opérations de traitement des commandes et économisé des milliers de dollars sur les coûts d’expédition grâce à Shopify.","link":{"text":"Lire l’étude de cas","url":"{{blog, url(path: '/case-study-snarky-tea')}}"}},"toolsUsed":{"heading":"Outils utilisés","tools":[{"title":"Gestion des commandes"},{"title":"Shopify Shipping"},{"title":"Traitement des commandes"},{"title":"Gestion des stocks"},{"title":"Gestion des retours"}]}}},{"heading":"ANIÁN","merchantContent":{"merchantQuote":{"quote":"Disposer d’un système unique pour suivre l’ensemble des stocks sortants permet de voir facilement leur trajet le long de notre chaîne d’approvisionnement.","authorHtml":"\u003cb\u003eANIÁN\u003c/b\u003e — Paul Long, président","merchantLogo":{"alt":"ANIÁN"}},"images":[{"alt":"Sur cette image, un homme se tient debout au sein d’une boutique de vêtements, entouré de plusieurs portants. Une autre personne tient un sac orné de l’initiale « A ». Sur le mur proche de l’homme, des photos encadrées sont accrochées, contribuant à l’ambiance de la boutique. Cette dernière est joliment agencée, avec des pièces suspendues sur des portants de différentes hauteurs et présentés de manière variée, pour un environnement d’achat accueillant."}],"caseStudy":{"heading":"L’efficacité se marie à l’éthique : la stratégie de gestion des stocks d’ANIÁN pour une mode durable","kicker":"Étude de cas","contentHtml":"Découvrez comment ANIÁN suit et gère efficacement plus de 10 000 références tout au long de sa chaîne d’approvisionnement, du fabricant au client.","link":{"text":"Lire l’étude de cas","url":"{{blog, url(path: '/case-study-anian')}}"}},"toolsUsed":{"heading":"Outils utilisés","tools":[{"title":"Gestion des commandes"},{"title":"Gestion des stocks"},{"title":"Traitement des commandes"},{"title":"Shopify Shipping"}]}}}]},"fulfillment":{"sectionHeader":{"kicker":"Traitement des commandes","headingHtml":" Simplifiez et accélérez le traitement des commandes","subheadHtml":"Grâce à des automatisations performantes et à un tableau de bord des commandes personnalisable, Shopify rend le traitement des commandes plus rapide et plus rentable."},"sideBySide":{"headingGroup":{"headingHtml":"Acheminement intelligent des commandes","subheadHtml":"Vous expédiez depuis quelques entrepôts à proximité ou depuis des dizaines d’entrepôts dans le monde entier ? Dans les deux cas, l’acheminement intelligent des commandes privilégie l’emplacement optimal pour favoriser un traitement des commandes plus efficace."},"buttonGroupRaw":{"link":{"text":"Pour en savoir plus sur l’acheminement des commandes, consultez le blog"},"loggedInlink":{"text":"Configurez l’acheminement des commandes"}},"video":{"image":{"alt":"Cette courte vidéo muette met en scène le parcours d’acheminement des commandes. Elle montre un utilisateur cliquant sur le bouton « Ajouter une règle d’acheminement », parcourant une liste de règles d’acheminement des commandes et sélectionnant « Expédier depuis l’emplacement le plus proche ». Une liste des emplacements s’affiche, avec l’emplacement le plus proche du client placé en haut de la liste, indiquant que le système sélectionne automatiquement l’emplacement dédié au traitement des commandes."}},"image":{"alt":"Cette image présente les paramètres d’acheminement des commandes. Les utilisateurs peuvent sélectionner les règles d’acheminement des commandes et les classer par ordre de priorité en fonction des besoins de l’entreprise. Trois règles d’acheminement des commandes sont ici affichées : « Minimiser le nombre de commandes ne pouvant être traitées en une seule fois », « Utiliser un classement d’emplacements » et « Expédier depuis l’emplacement le plus proche », cette dernière étant mise en évidence."}},"cardsGrid":[{"headingHtml":"Automatisation de bout en bout","contentHtml":"Qu’il s’agisse de signaler les commandes à haut risque ou de rédiger les étiquettes d’expédition, \u003ca data-component-name=\"shopify-flow-link\" href=\"{{site, url(path: '/flow')}}\"\u003eShopify Flow\u003c/a\u003e vous aide à passer moins de temps sur les tâches fastidieuses grâce à des flux de travail personnalisés et automatisés.","contentHtmlLoggedIn":"Qu’il s’agisse de signaler les commandes à haut risque ou de rédiger les étiquettes d’expédition, \u003ca data-component-name=\"shopify-flow-link\" href=\"https://cdn.shopify.com/static/flow/Automation_Playbook_-_Fulfillment_Final.pdf\"\u003eShopify Flow\u003c/a\u003e vous aide à passer moins de temps sur les tâches fastidieuses grâce à des flux de travail personnalisés et automatisés.","contentHtmlLoggedInNonEn":"Qu’il s’agisse de signaler les commandes à haut risque ou de rédiger les étiquettes d’expédition, \u003ca data-component-name=\"shopify-flow-link\" href=\"{{admin, url(path: '/apps/flow')}}\"\u003eShopify Flow\u003c/a\u003e vous aide à passer moins de temps sur les tâches fastidieuses grâce à des flux de travail personnalisés et automatisés."},{"headingHtml":"Gestion personnalisée des commandes","contentHtml":"Organisez \u003ca data-component-name=\"orders-link\" href=\"{{blog, url(path: '/fulfill-orders-faster')}}\"\u003eles commandes\u003c/a\u003e provenant de l’ensemble de vos canaux de vente en personnalisant les colonnes, les filtres, le tri et la recherche. Enregistrez ces vues personnalisées pour traiter les commandes plus rapidement.","contentHtmlFallback":"Organisez les commandes provenant de l’ensemble de vos canaux de vente en personnalisant les colonnes, les filtres, le tri et la recherche. Enregistrez ces vues personnalisées pour traiter les commandes plus rapidement.","contentHtmlLoggedIn":"Organisez \u003ca data-component-name=\"orders-link\" href=\"{{admin, url(path: '/orders')}}\"\u003eles commandes\u003c/a\u003e provenant de l’ensemble de vos canaux de vente en personnalisant les colonnes, les filtres, le tri et la recherche. Enregistrez ces vues personnalisées pour traiter les commandes plus rapidement."}]},"inventoryManagement":{"headingGroup":{"kicker":"Gestion des stocks","headingHtml":"Dites adieu aux ventes excessives ou insuffisantes","subheadHtml":"Augmentez votre rentabilité en optimisant vos stocks avec la synchronisation en temps réel sur l’ensemble de vos emplacements et canaux. Découvrez quels produits sont en cours d’acheminement par vos fournisseurs, quels produits sont en stock et ceux qui seront bientôt en rupture."},"buttonGroupRaw":{"link":{"text":"En savoir plus sur la gestion des stocks"},"loggedInlink":{"text":"Gérez vos stocks"}},"image":{"alt":"L’image présente l’écran d’un téléphone portable affichant un système de gestion des stocks, ainsi qu’une paire de baskets situées au bas de l’écran. Au-dessus, une barre affiche les quantités en stock, avec les onglets « Indisponible », « Commandé », « Disponible » et « En stock », précisant que le stock comporte 11 paires de baskets disponibles."}},"postPurchase":{"sectionHeader":{"kicker":"Après l’achat","headingHtml":"Fidélisez vos clients","subheadHtml":"Du suivi des colis aux retours simplifiés, nous ne sommes pas certains qui, de vous ou de vos clients, appréciera le plus l’expérience d’après achat."},"sideBySide":{"headingGroup":{"headingHtml":"Retours en libre-service","subheadHtml":"Renforcez la confiance envers votre marque et améliorez votre taux d’achats récurrents en permettant aux clients de déclencher une procédure de retour. Obtenez des informations sur les produits retournés entrants afin d’éclairer vos décisions en matière de stock."},"buttonGroupRaw":{"link":{"text":"En savoir plus sur les retours en libre-service"},"loggedInlink":{"text":"Facilitez les retours en libre-service"}},"image":{"alt":"L’image présente l’écran d’un ordinateur affichant une demande de retour en cours pour des bijoux. En haut de l’écran se trouve un bouton « Demande de retour », indiquant que le client souhaite retourner ou échanger un article. L’écran affiche également une fenêtre modale qui permet d’approuver le retour et d’envoyer un e-mail au client pour l’en informer. L’utilisateur est probablement en train d’étudier les possibilités de retour ou d’échange du bijou qu’il a reçu."}},"cardsGrid":[{"headingHtml":"Conservez davantage de revenus avec les échanges","contentHtml":"Créez des \u003ca data-component-name=\"product-exchanges-link\" href=\"{{help, url(path: '/manual/orders/refunds-returns/exchanges')}}\"\u003eéchanges de produits\u003c/a\u003e figurant dans l’intégralité de votre catalogue et assurez leur suivi sans quitter Shopify pour conserver vos revenus et simplifier la gestion des retours."},{"headingHtml":"Outils de marketing intégrés","contentHtml":"En quelques minutes seulement, configurez l’\u003ca data-component-name=\"email-automation-link\" href=\"{{site, url(path: '/marketing-automation')}}\"\u003eautomatisation des e-mails\u003c/a\u003e de vente incitative et de fidélisation afin de stimuler vos ventes et de renforcer l’engagement client.","contentHtmlLoggedIn":"En quelques minutes seulement, configurez l’\u003ca data-component-name=\"email-automation-link\" href=\"{{admin, url(path: '/marketing/automations/templates')}}\"\u003eautomatisation des e-mails\u003c/a\u003e de vente incitative et de fidélisation afin de stimuler vos ventes et de renforcer l’engagement client."}]},"productDemo":{"cards":[{"kicker":"Shopify Fulfillment Network","heading":"Vous souhaitez déléguer le traitement des commandes ?","contentHtml":"Mettez toute votre énergie dans la gestion de votre entreprise et laissez Shopify s’occuper du traitement des commandes, du transport, du stockage et des retours.","link":{"text":"En savoir plus sur Shopify Fulfillment Network","url":"{{site, url(path: '/fulfillment')}}"},"linkLoggedIn":{"text":"En savoir plus sur Shopify Fulfillment Network","url":"{{admin, url(path: '/shopify-fulfillment-network')}}"}}],"image":{"alt":"Sur cette image, une femme se trouvant dans une pièce tient une boîte contenant probablement des lunettes de soleil. Cette personne semble heureuse et satisfaite de son achat. La scène laisse supposer qu’elle a commandé l’article auprès d’une boutique en ligne et qu’il lui a été expédié. Une chaise indique que cette personne se trouve probablement chez elle ou dans un autre lieu en intérieur. Une fenêtre modale signale que le colis a été livré gratuitement dans un délai de deux jours par Shopify Fulfillment Network."}},"sectionHeader":{"headingHtml":"Toutes les fonctionnalités"},"sequencedContent":{"contents":[{"kicker":"Gestion et traitement des commandes","blocks":[{"heading":"Gestion des commandes","contentHtml":"Gérez les commandes avec les fonctions \u003ca data-component-name=\"filter-sort-search-tag-link\" href=\"{{help, url(path: '/manual/orders/search-view-print-orders')}}\"\u003eFiltrer, trier, rechercher, marquer et ajouter des notes\u003c/a\u003e. Suivez le statut des livraisons, ce qui simplifie le suivi des livraisons non effectuées ou en retard."},{"heading":"Acheminement intelligent des commandes","contentHtml":"Utilisez différents critères afin de hiérarchiser les commandes et de les affecter à l’emplacement le plus pertinent grâce à l’\u003ca data-component-name=\"order-routing-link\" href=\"{{help, url(path: '/manual/shipping/setting-up-and-managing-your-shipping/order-routing')}}\"\u003eacheminement des commandes\u003c/a\u003e, que vous opériez depuis vos propres emplacements, que vous utilisiez un 3PL ou que vous ayez un fonctionnement mixte."},{"heading":"Liste des commandes","contentHtml":"Visualisez toutes vos commandes au même endroit. \u003ca data-component-name=\"organize-orders-link\" href=\"{{help, url(path: '/manual/orders/search-view-print-orders#order-filtering')}}\"\u003eOrganisez les commandes\u003c/a\u003e selon différents critères, tels que la destination et le mode de livraison, le statut des commandes, les SKU des produits, pour les traiter et les expédier au plus vite."},{"heading":"Automatisations pour le traitement des commandes","contentHtml":"Gagnez du temps et réduisez le nombre d’erreurs en automatisant et en rationalisant les processus de traitement grâce à \u003ca data-component-name=\"fulfillment-shopify-flow-link\" href=\"{{help, url(path: '/manual/shopify-flow')}}\"\u003eShopify Flow\u003c/a\u003e, un outil d’automatisation des processus."},{"ssgeos":true,"heading":"Impression en bloc et traitement des commandes","contentHtml":"\u003ca data-component-name=\"create-buy-and-print-link\" href=\"{{help, url(path: '/manual/shipping/shopify-shipping/shipping-labels/bulk-order-fulfillment')}}\"\u003eCréez, achetez et imprimez\u003c/a\u003e de multiples étiquettes d’expédition, bordereaux d’expédition et formulaires personnalisés, en une seule opération. Appuyez-vous sur des actions en bloc qui vous permettent de traiter plusieurs commandes, de demander leur traitement ou de les annuler, simultanément."},{"ssgeos":false,"heading":"Traitement groupé des commandes","contentHtml":"Utilisez des \u003ca data-component-name=\"bulk-actions-link\" href=\"{{help, url(path: '/manual/orders/fulfillment/fulfilling-orders/fulfill-your-own/bulk-fulfillment')}}\"\u003eactions en bloc\u003c/a\u003e pour traiter plusieurs commandes, demander leur traitement ou les annuler, simultanément."},{"heading":"Vues enregistrées personnalisées","contentHtml":"Filtrez, triez et sélectionnez les colonnes pertinentes pour votre liste de commandes afin qu’elle soit adaptée à votre activité. Enregistrez vos \u003ca data-component-name=\"views-link\" href=\"{{help, url(path: '/manual/orders/search-view-print-orders#create-a-new-order-view')}}\"\u003evues\u003c/a\u003e préférées pour qu’elles soient disponibles à tout moment lorsque vous accédez à vos commandes."},{"heading":"Modification des commandes","contentHtml":"Vous avez la possibilité de \u003ca data-component-name=\"edit-any-orders-link\" href=\"{{help, url(path: '/manual/orders/edit-orders')}}\"\u003emodifier n’importe quelle commande\u003c/a\u003e avant son expédition, ce qui simplifie la gestion de l’expérience client et réduit le nombre d’erreurs dans le traitement des commandes."},{"heading":"Commandes provisoires","contentHtml":"\u003ca data-component-name=\"create-orders-link\" href=\"{{help, url(path: '/manual/orders/create-orders')}}\"\u003eCréez des commandes\u003c/a\u003e et des factures où que vous soyez et envoyez-les par e-mail à vos clients. Ils pourront payer en ligne ou en personne."},{"heading":"Gérer les abonnements","contentHtml":"Gérez l’ensemble de votre activité d’\u003ca data-component-name=\"subscription-link\" href=\"{{help, url(path: '/manual/products/purchase-options/subscriptions')}}\"\u003eabonnement\u003c/a\u003e à l’aide d’applications conçues pour Shopify."},{"heading":"Analyses relatives aux commandes","contentHtml":"Sur la \u003ca data-component-name=\"orders-page-link\" href=\"{{help, url(path: '/manual/orders/analytics')}}\"\u003epage des commandes\u003c/a\u003e, consultez des informations en temps réel. À tout moment, vous pouvez connaître le nombre de commandes passées, le nombre de commandes en cours et le nombre de commandes traitées, ainsi que le nombre de produits ayant fait l’objet de retours."},{"heading":"Notifications de commandes","contentHtml":"Les clients peuvent suivre en temps réel leurs commandes. Envoyez automatiquement des informations actualisées sur les commandes à vos clients avec l’\u003ca data-component-name=\"shop-app-link\" href=\"{{help, url(path: '/manual/online-sales-channels/shop')}}\"\u003eapplication Shop\u003c/a\u003e ou par e-mail avec des \u003ca data-component-name=\"order-notification-emails-link\" href=\"{{help, url(path: '/manual/orders/notifications/order-notifications')}}\"\u003ee-mails de notification de commande\u003c/a\u003e personnalisés au nom de votre marque."},{"ssgeos":true,"heading":"Livraison locale et retrait en magasin","contentHtml":"Permettez aux clients de proximité d’opter pour \u003ca data-component-name=\"local-delivery-pickup-link\" href=\"{{help, url(path: '/manual/shipping/setting-up-and-managing-your-shipping/local-methods')}}\"\u003eune livraison locale ou le retrait en magasin\u003c/a\u003e lors du paiement, et gérez facilement ces commandes directement à partir de votre interface de gestion."},{"heading":"Diviser et fusionner","contentHtml":"Utiliser la fonction \u003ca data-component-name=\"split-and-merge-link\" href=\"{{help, url(path: '/manual/orders/fulfillment/fulfilling-orders/fulfill-your-own')}}\"\u003ediviser et fusionner\u003c/a\u003e pour traiter des commandes partielles, traiter des articles sur plusieurs emplacements et répartir les commandes volumineuses en plusieurs envois."},{"heading":"Marketplace Connect","contentHtml":"Connectez, gérez et traitez les commandes facilement sur \u003ca data-component-name=\"amazon-walmart-ebay-etsy-link\" href=\"{{app, url(path: '/marketplace-connect')}}\"\u003eAmazon, Target Plus, Walmart, eBay et Etsy\u003c/a\u003e. Élargissez votre portée et boostez vos ventes avec une application unique qui synchronise les indicateurs relatifs aux fiches produit, aux commandes, aux stocks et aux performances."}]},{"kicker":"Gestion des stocks","blocks":[{"heading":"Suivi des stocks","contentHtml":"\u003ca data-component-name=\"track-and-manage-link\" href=\"{{help, url(path: '/manual/products/inventory/managing-inventory-quantities/inventory-states')}}\"\u003eSuivez et gérez\u003c/a\u003e avec précision vos stocks pour connaître les quantités disponibles, commandées, indisponibles et entrantes, le tout au même endroit."},{"heading":"Stocks à plusieurs emplacements","contentHtml":"Répartissez efficacement les \u003ca data-component-name=\"inventory-link\" href=\"{{help, url(path: '/manual/locations/assigning-inventory-to-locations')}}\"\u003estocks\u003c/a\u003e au sein de jusqu’à 1 000 entrepôts, centres de traitement des commandes et boutiques."},{"heading":"Bons de commande","contentHtml":"Suivez les stocks entrants, gardez un œil sur vos dépenses et optimisez les décisions relatives à vos commandes en créant des \u003ca data-component-name=\"purchase-orders\" href=\"{{help, url(path: '/manual/products/inventory/purchase-orders')}}\"\u003ebons de commande\u003c/a\u003e pour vos fournisseurs."},{"heading":"Transferts","contentHtml":"\u003ca data-component-name=\"move-inventory-link\" href=\"{{help, url(path: '/manual/products/inventory/transfers')}}\"\u003eDéplacez votre stock\u003c/a\u003e entre vos entrepôts et vos points de vente."},{"heading":"Automatisations pour les stocks","contentHtml":"Utilisez \u003ca data-component-name=\"inventory-shopify-flow-link\" href=\"{{help, url(path: '/manual/shopify-flow')}}\"\u003eShopify Flow\u003c/a\u003e pour automatiser les tâches de gestion des stocks. 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Indiquez des motifs tels que « article endommagé » ou « article retourné » pour identifier les articles invendables."},{"heading":"Rapports sur les stocks","contentHtml":"\u003ca data-component-name=\"report-on-inventory-link\" href=\"{{help, url(path: '/manual/reports-and-analytics/shopify-reports/report-types/inventory-reports')}}\"\u003eObtenez des rapports\u003c/a\u003e sur les quantités en stock et capitalisez sur la valeur de votre stock."},{"heading":"Application Shopify","contentHtml":"Utilisez le \u003ca data-component-name=\"built-in-scanner-link\" href=\"{{help, url(path: '/manual/shopify-admin/shopify-app/inventory-scanner')}}\"\u003electeur intégré\u003c/a\u003e pour effectuer le comptage et le suivi de vos stocks, recevez des transferts en provenance de vos fournisseurs ou de vos points de vente et gérez vos stocks depuis votre appareil mobile."},{"heading":"Stock non disponible","contentHtml":"Indiquez facilement qu’un inventaire est \u003ca 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'/manual/shipping/shopify-shipping/shipping-carriers')}}\"\u003eShopify Shipping\u003c/a\u003e propose des tarifs préalablement négociés et des intégrations avec des transporteurs locaux ou internationaux reconnus, notamment UPS, USPD, DHL Express, Postes Canada et plus."},{"heading":"Étiquettes d’expédition","contentHtml":"Utilisez Shopify Shipping pour \u003ca data-component-name=\"purchase-and-print-link\" href=\"{{help, url(path: '/manual/shipping/shopify-shipping/shipping-labels/bulk-order-fulfillment')}}\"\u003eacheter et imprimer\u003c/a\u003e par lot jusqu’à 100 étiquettes et gagnez ainsi en efficacité."},{"heading":"Assurance d’expédition","contentHtml":"Bénéficiez d’une \u003ca data-component-name=\"insurance-link\" href=\"{{help, url(path: '/manual/shipping/shopify-shipping/shipping-insurance')}}\"\u003eassurance\u003c/a\u003e intégrée de 200 $ contre la détérioration, la perte et le vol avec chaque étiquette admissible achetée avec Shopify 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'/manual/shipping/setting-up-and-managing-your-shipping/packages')}}\"\u003eemballage\u003c/a\u003e pour chaque transporteur et traitez vos commandes plus rapidement grâce aux recommandations automatiques d’emballage."},{"heading":"Livraison locale et retrait en magasin","contentHtml":"Permettez à vos clients à proximité d’opter pour \u003ca data-component-name=\"shipping-delivery-and-pickup-link\" href=\"{{help, url(path: '/manual/shipping/setting-up-and-managing-your-shipping/local-methods')}}\"\u003eune livraison locale ou le retrait en magasin\u003c/a\u003e lors du paiement."},{"heading":"Analyses de données d’expédition","contentHtml":"Optimisez votre stratégie d’expédition grâce à une meilleure compréhension des \u003ca data-component-name=\"shipping-analytics-link\" href=\"{{help, url(path: '/manual/reports-and-analytics/shopify-reports/report-types/order-reports#shipping-labels-over-time')}}\"\u003ecoûts d’expédition et des économies totales au fil du temps\u003c/a\u003e."},{"heading":"Page des étiquettes d’expédition","contentHtml":"Utiliser la \u003ca data-component-name=\"shipping-labels-page-link\" href=\"{{help, url(path: '/manual/shipping/shopify-shipping/managing-labels/track-and-schedule')}}\"\u003epage des étiquettes d’expédition\u003c/a\u003e pour suivre les achats et les impressions d’étiquettes, créer des manifestes, planifier les retraits des transporteurs et suivre l’état des livraisons par étiquette."}]},{"kicker":"Retours et remboursements","blocks":[{"heading":"Retours en libre-service","contentHtml":"Permettez à vos clients de déclencher une procédure de \u003ca data-component-name=\"returns-link\" href=\"{{help, url(path: '/manual/orders/self-serve-returns')}}\"\u003eretour\u003c/a\u003e depuis votre boutique en ligne et d’obtenir une visibilité sur les produits retournés."},{"heading":"Règles de retour","contentHtml":"Définissez une fenêtre de retour personnalisée, des frais de restockage et des exceptions basées sur le produit et la vente finale grâce à la mise en place de \u003ca data-component-name=\"returns-rules-link\" href=\"{{help, url(path: '/manual/orders/self-serve-returns/return-rules')}}\"\u003erègles de retour\u003c/a\u003e. Vous éviterez ainsi les retours non admissibles."},{"heading":"Politique de retour","contentHtml":"Créez une \u003ca data-component-name=\"return-policy-link\" href=\"{{help, url(path: '/manual/checkout-settings/refund-privacy-tos')}}\"\u003epolitique de retour\u003c/a\u003e flexible et affichez-la clairement en pied de page lors du paiement afin de réduire les retours et les remboursements injustifiés."},{"heading":"Gestion des retours","contentHtml":"Facilitez la création de \u003ca data-component-name=\"returns-management-link\" href=\"{{help, url(path: '/manual/orders/refund-cancel-order')}}\"\u003eretours\u003c/a\u003e, le suivi des expéditions, la remise en stock de produits et la gestion des frais de retour, et envoyez de façon automatisée des notifications aux clients."},{"heading":"Échanges","contentHtml":"Créez, suivez et gérez les \u003ca data-component-name=\"exchanges-link\" href=\"{{help, url(path: '/manual/orders/refunds-returns/exchanges')}}\"\u003eéchanges\u003c/a\u003e de toutes les commandes dans Shopify, dans l’intégralité de votre catalogue de produits."},{"enOnly":true,"heading":"Étiquettes de retour","contentHtml":"Profitez de tarifs réduits sur les \u003ca data-component-name=\"return-labels-link\" href=\"{{help, url(path: '/manual/shipping/shopify-shipping/shipping-labels/return-labels')}}\"\u003eétiquettes de retour\u003c/a\u003e USPS que vous envoyez aux clients par e-mail ou celles que vous ajoutez aux commandes avant l’expédition."},{"heading":"Remboursements","contentHtml":"Effectuez des \u003ca data-component-name=\"refunds-link\" href=\"{{help, url(path: '/manual/orders/refund-cancel-order#refunding-an-order')}}\"\u003eremboursements\u003c/a\u003e totaux ou partiels pour les commandes annulées ou retournées."},{"heading":"Statut des retours","contentHtml":"Suivez le \u003ca data-component-name=\"status-of-returns-link\" href=\"{{help, url(path: '/manual/orders/order-status#return-status-desc')}}\"\u003estatut des retours\u003c/a\u003e en affichant les retours en cours et les retours terminés directement dans l’onglet Commandes."},{"heading":"Rapports sur les retours","contentHtml":"Utilisez les \u003ca data-component-name=\"reports-link\" href=\"{{help, url(path: '/manual/reports-and-analytics/shopify-reports/report-types/finances-report')}}\"\u003erapports\u003c/a\u003e pour comprendre quels sont les produits qui se vendent le mieux et ceux qui disposent d’un taux de retour élevé."}]}]},"moreProducts":{"sectionHeader":{"headingHtml":"Augmentez vos ventes grâce à ces outils supplémentaires","subheadHtml":"Découvrez d’autres solutions Shopify pour développer votre activité."},"cards":[{"headingGroup":{"headingHtml":"Analyses de données et rapports","subheadHtml":"Faites évoluer votre entreprise plus rapidement avec les analyses de données et les rapports intégrés."},"link":{"text":"Explorer les analyses et les rapports"},"image":{"alt":"Image montrant un écran d’ordinateur qui affiche une carte du monde avec un graphique, représentant probablement un suivi financier ou des données financières. 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La conception de cette image met en avant une utilisation inventive et atypique d’objets du quotidien, pour une scène visuellement attrayante."}},{"headingGroup":{"headingHtml":"Shopify Capital","subheadHtml":"Prenez le contrôle de votre activité grâce à un capital adapté aux besoins des fondateurs."},"link":{"text":"Découvrir Shopify Capital"},"image":{"alt":"L’image représente une femme se tenant debout dans une serre, entourée de compositions florales présentées dans des vases. Elle porte un tablier et semble prendre soin des plantes. La scène comporte également un élément numérique : sur un écran est affiché le total des ventes quotidiennes de fleurs, pour un montant de 40 $. 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