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(PDF) Mediation Effects of Organizational Commitment between Organization Citizenship Behavior, Transformational Leadership, and Quality of Work Life | Sharfina Fauziyah W - Academia.edu

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"https://www.academia.edu/login?post_login_redirect_url=https%3A%2F%2Fwww.academia.edu%2F94153779%2FMediation_Effects_of_Organizational_Commitment_between_Organization_Citizenship_Behavior_Transformational_Leadership_and_Quality_of_Work_Life%3Fshow_translation%3Dtrue"; window.loswp.previewableAttachments = [{"id":96690270,"identifier":"Attachment_96690270","shouldShowBulkDownload":false}]; window.loswp.shouldDetectTimezone = true; window.loswp.shouldShowBulkDownload = true; window.loswp.showSignupCaptcha = false window.loswp.willEdgeCache = false; window.loswp.work = {"work":{"id":94153779,"created_at":"2023-01-02T04:01:08.732-08:00","from_world_paper_id":null,"updated_at":"2024-11-27T11:07:10.409-08:00","_data":{"grobid_abstract":"This study aims to examine the mediating effect of organizational commitment between organizational citizenship behavior problems, transformational leadership, and quality of work life. The research used is quantitative, with data analysis techniques using software utilized to run PLS-SEM in the research framework with a sample of 266 respondents from hotel employees in Banten Province, DKI Jakarta, and West Java, Indonesia. The results of this study are able to explain that all variables such as transformational leadership, organizational commitment, and quality of work-life had a positive and significant effect on organizational citizenship behavior. Organizational commitment fully mediates the relationship between quality of work-life and transformational leadership on organizational citizenship behavior. Suggestions for the progress of companies in the hospitality industry when many hotel businesses have decreased revenues due to COVID-19, changing the function of the hotel into a place of selfisolation. Therefore, the role of quality of work-life on organizational commitment and organizational citizenship behavior needs to be improved so that hotel businesses continue to maintain their business by having good workforce behavior, through improving organizational citizenship behavior, transformational leadership, and quality of work-life as the right steps to increase commitment organization of employees. Future research is expected to add other variables and other sectors.","grobid_abstract_attachment_id":"96690270"},"document_type":"paper","pre_hit_view_count_baseline":null,"quality":"high","language":"en","title":"Mediation Effects of Organizational Commitment between Organization Citizenship Behavior, Transformational Leadership, and Quality of Work Life","broadcastable":true,"draft":null,"has_indexable_attachment":true,"indexable":true}}["work"]; window.loswp.workCoauthors = [220869800]; window.loswp.locale = "en"; window.loswp.countryCode = "SG"; window.loswp.cwvAbTestBucket = ""; window.loswp.designVariant = "ds_vanilla"; window.loswp.fullPageMobileSutdModalVariant = "control"; window.loswp.useOptimizedScribd4genScript = false; window.loswp.appleClientId = 'edu.academia.applesignon';</script><script defer="" src="https://accounts.google.com/gsi/client"></script><div class="ds-loswp-container"><div class="ds-work-card--grid-container"><div class="ds-work-card--container 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translate="no">download</span><p>Download Free PDF</p></div><div class="ds-work-cover--ribbon-container">Download Free PDF</div><div class="ds-work-cover--ribbon-triangle"></div></button></div></div></div><div class="ds-work-card--work-information"><h1 class="ds-work-card--work-title">Mediation Effects of Organizational Commitment between Organization Citizenship Behavior, Transformational Leadership, and Quality of Work Life</h1><div class="ds-work-card--work-authors ds-work-card--detail"><a class="ds-work-card--author js-wsj-grid-card-author ds2-5-body-md ds2-5-body-link" data-author-id="220869800" href="https://independent.academia.edu/SharfinaFauziyahW"><img alt="Profile image of Sharfina Fauziyah W" class="ds-work-card--author-avatar" src="https://0.academia-photos.com/220869800/78738824/67294530/s65_sharfina.fauziyah_w.jpeg" />Sharfina Fauziyah W</a></div><div class="ds-work-card--detail"></div><div class="ds-work-card--button-container"><button class="ds2-5-button 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href="https://www.academia.edu/86475551/Analysis_of_Transformational_Leadership_Effect_towards_Organizational_Citizenship_Behavior_Mediated_by_Organizational_Commitment_in_The_Heritage_Hotel">Analysis of Transformational Leadership Effect towards Organizational Citizenship Behavior Mediated by Organizational Commitment in The Heritage Hotel</a><div class="ds-related-work--metadata"><a class="js-wsj-grid-card-author ds2-5-body-sm ds2-5-body-link" data-author-id="9151205" href="https://brawijaya.academia.edu/MisbahuddinAzzuhri">Misbahuddin Azzuhri</a></div><p class="ds-related-work--metadata ds2-5-body-xs">International Journal of Monetary Economics and Finance, 2018</p><div class="ds-related-work--ctas"><button class="ds2-5-text-link ds2-5-text-link--inline js-swp-download-button" data-signup-modal="{&quot;location&quot;:&quot;wsj-grid-card-download-pdf-modal&quot;,&quot;work_title&quot;:&quot;Analysis of Transformational Leadership Effect towards Organizational Citizenship Behavior Mediated by Organizational Commitment in The Heritage Hotel&quot;,&quot;attachmentId&quot;:90919661,&quot;attachmentType&quot;:&quot;pdf&quot;,&quot;work_url&quot;:&quot;https://www.academia.edu/86475551/Analysis_of_Transformational_Leadership_Effect_towards_Organizational_Citizenship_Behavior_Mediated_by_Organizational_Commitment_in_The_Heritage_Hotel&quot;,&quot;alternativeTracking&quot;:true}"><span class="material-symbols-outlined" style="font-size: 18px" translate="no">download</span><span class="ds2-5-text-link__content">Download free PDF</span></button><a class="ds2-5-text-link ds2-5-text-link--inline js-wsj-grid-card-view-pdf" href="https://www.academia.edu/86475551/Analysis_of_Transformational_Leadership_Effect_towards_Organizational_Citizenship_Behavior_Mediated_by_Organizational_Commitment_in_The_Heritage_Hotel"><span class="ds2-5-text-link__content">View PDF</span><span class="material-symbols-outlined" style="font-size: 18px" translate="no">chevron_right</span></a></div></div><div class="ds-related-work--container js-wsj-grid-card" data-collection-position="1" data-entity-id="116623798" data-sort-order="default"><a class="ds-related-work--title js-wsj-grid-card-title ds2-5-body-md ds2-5-body-link" href="https://www.academia.edu/116623798/The_Influence_of_Transformational_Leadership_Organizational_Commitment_and_Job_Satisfaction_on_Organizational_Citizenship_Behavior_Ocb_Study_at_ST_Carolus_Hospital_Jakarta_">The Influence of Transformational Leadership, Organizational Commitment, and Job Satisfaction on Organizational Citizenship Behavior (Ocb) (Study at ST Carolus Hospital Jakarta)</a><div class="ds-related-work--metadata"><a class="js-wsj-grid-card-author ds2-5-body-sm ds2-5-body-link" data-author-id="301381385" href="https://independent.academia.edu/KelanaRobertusRama">Robertus Rama Kelana</a></div><p class="ds-related-work--metadata ds2-5-body-xs">Dinasti International Journal of Management Science</p><p class="ds-related-work--abstract ds2-5-body-sm">The research which was written with &amp;quot;The Influence of Transformational Leadership, Organizational Commitment, and Job Title on Organizational Citizenship Behavior (OCB)&amp;quot; aims to determine directly the partial and simultaneous or joint effect of the independent variables, namely the Transformational Leadership variable, the Organizational Commitment variable, and Working variables on Organizational Citizenship Behavior (OCB) variables, the research conducted by this researcher also aims to determine which independent variables have the most influence on Organizational Citizenship Behavior (OCB) variables. working to serve the health services of St.Carolus Hospital Jakarta. The analytical method used by the researcher is the multiple linear regression analysis method which is processed with the help of the SPSS program, the results carried out by this researcher show the results that partially there is no significant positive effect on the variables of Transformational Leade...</p><div class="ds-related-work--ctas"><button class="ds2-5-text-link ds2-5-text-link--inline js-swp-download-button" data-signup-modal="{&quot;location&quot;:&quot;wsj-grid-card-download-pdf-modal&quot;,&quot;work_title&quot;:&quot;The Influence of Transformational Leadership, Organizational Commitment, and Job Satisfaction on Organizational Citizenship Behavior (Ocb) (Study at ST Carolus Hospital Jakarta)&quot;,&quot;attachmentId&quot;:112701812,&quot;attachmentType&quot;:&quot;pdf&quot;,&quot;work_url&quot;:&quot;https://www.academia.edu/116623798/The_Influence_of_Transformational_Leadership_Organizational_Commitment_and_Job_Satisfaction_on_Organizational_Citizenship_Behavior_Ocb_Study_at_ST_Carolus_Hospital_Jakarta_&quot;,&quot;alternativeTracking&quot;:true}"><span class="material-symbols-outlined" style="font-size: 18px" translate="no">download</span><span class="ds2-5-text-link__content">Download free PDF</span></button><a class="ds2-5-text-link ds2-5-text-link--inline js-wsj-grid-card-view-pdf" href="https://www.academia.edu/116623798/The_Influence_of_Transformational_Leadership_Organizational_Commitment_and_Job_Satisfaction_on_Organizational_Citizenship_Behavior_Ocb_Study_at_ST_Carolus_Hospital_Jakarta_"><span class="ds2-5-text-link__content">View PDF</span><span class="material-symbols-outlined" style="font-size: 18px" translate="no">chevron_right</span></a></div></div><div class="ds-related-work--container js-wsj-grid-card" data-collection-position="2" data-entity-id="80745696" data-sort-order="default"><a class="ds-related-work--title js-wsj-grid-card-title ds2-5-body-md ds2-5-body-link" href="https://www.academia.edu/80745696/The_Effect_of_a_Transformational_Leadership_Style_Organizational_Commitment_and_Working_Environment_on_Organizational_Citizenship_Behavior_OCB_with_Work_Satisfaction_as_an_Intervening_Variable">The Effect of a Transformational Leadership Style, Organizational Commitment and Working Environment on Organizational Citizenship Behavior (OCB) with Work Satisfaction as an Intervening Variable</a><div class="ds-related-work--metadata"><a class="js-wsj-grid-card-author ds2-5-body-sm ds2-5-body-link" data-author-id="135850311" href="https://independent.academia.edu/RiyantoSetyo">Setyo Riyanto</a></div><p class="ds-related-work--metadata ds2-5-body-xs">The International Journal of Business &amp; 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This research is located in the province of Papua, and more specifically at the District Secretariat Papua Province. The study was conducted in April-June 2016. The population in this study were all employees of the Regional Secretariat of the Province of Papua, because he had the information and the authority to explain the variable data research. 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Province)&quot;,&quot;attachmentId&quot;:82437515,&quot;attachmentType&quot;:&quot;pdf&quot;,&quot;work_url&quot;:&quot;https://www.academia.edu/74204771/Mediation_Effect_of_Organizational_Citizenship_Behavior_OCB_On_The_Effect_of_Transformational_Leadership_Organizational_Commitment_and_Work_Motivation_Toward_Employee_Performance_Case_Study_on_the_Regional_Secretariat_Employees_Papua_Province_&quot;,&quot;alternativeTracking&quot;:true}"><span class="material-symbols-outlined" style="font-size: 18px" translate="no">download</span><span class="ds2-5-text-link__content">Download free PDF</span></button><a class="ds2-5-text-link ds2-5-text-link--inline js-wsj-grid-card-view-pdf" href="https://www.academia.edu/74204771/Mediation_Effect_of_Organizational_Citizenship_Behavior_OCB_On_The_Effect_of_Transformational_Leadership_Organizational_Commitment_and_Work_Motivation_Toward_Employee_Performance_Case_Study_on_the_Regional_Secretariat_Employees_Papua_Province_"><span 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class="ds2-5-text-link ds2-5-text-link--inline js-swp-download-button" data-signup-modal="{&quot;location&quot;:&quot;wsj-grid-card-download-pdf-modal&quot;,&quot;work_title&quot;:&quot;Increasing Organizational Citizenship Behavior Through Quality of Work Life and Organizational Commitment&quot;,&quot;attachmentId&quot;:119691822,&quot;attachmentType&quot;:&quot;pdf&quot;,&quot;work_url&quot;:&quot;https://www.academia.edu/125695210/Increasing_Organizational_Citizenship_Behavior_Through_Quality_of_Work_Life_and_Organizational_Commitment&quot;,&quot;alternativeTracking&quot;:true}"><span class="material-symbols-outlined" style="font-size: 18px" translate="no">download</span><span class="ds2-5-text-link__content">Download free PDF</span></button><a class="ds2-5-text-link ds2-5-text-link--inline js-wsj-grid-card-view-pdf" href="https://www.academia.edu/125695210/Increasing_Organizational_Citizenship_Behavior_Through_Quality_of_Work_Life_and_Organizational_Commitment"><span class="ds2-5-text-link__content">View PDF</span><span class="material-symbols-outlined" style="font-size: 18px" translate="no">chevron_right</span></a></div></div><div class="ds-related-work--container js-wsj-grid-card" data-collection-position="6" data-entity-id="109988536" data-sort-order="default"><a class="ds-related-work--title js-wsj-grid-card-title ds2-5-body-md ds2-5-body-link" href="https://www.academia.edu/109988536/The_Influence_of_Organizational_Culture_and_Transformational_Leadership_on_Organizational_Citizenship_Behavior_Ocb_Mediated_Organizational_Commitment_and_Job_Satisfaction">The Influence of Organizational Culture and Transformational Leadership on Organizational Citizenship Behavior (Ocb) Mediated Organizational Commitment and Job Satisfaction</a><div class="ds-related-work--metadata"><a class="js-wsj-grid-card-author ds2-5-body-sm ds2-5-body-link" data-author-id="173807315" href="https://moestopo.academia.edu/HortaMeliala">Yos H O R T A Meliala</a></div><p class="ds-related-work--metadata ds2-5-body-xs">Calitatea, 2023</p><p class="ds-related-work--abstract ds2-5-body-sm">Theresearch objective to be achieved is to build an empirical model that can improve the Organizational Citizenship Behavior (OCB) of the State Civil Apparatus (ASN) of the Millennial generation through analysis of the Influence of Organizational Culture and Transformational Leadership on Organizational Citizenship Behavior (OCB) mediated organizational commitment and work satisfaction in the State Civil Apparatus (ASN) of the Millennial generation at the Ministry of Manpower of the Republic of Indonesia, Jakarta. The sampling technique that the researchers used was Proportionate Stratified Random Sampling. In this study, the number of State Civil Apparatus (ASN) from the Millennial generation who were sampled was 270 people from 833 people who worked at the Ministry of Manpower of the Republic of Indonesia, Jakarta. The procedure used in the development and testing of models and data processing is the structural equation model (SEM). The data were analyzed using the statistical software Lisrel 8.0.</p><div class="ds-related-work--ctas"><button class="ds2-5-text-link ds2-5-text-link--inline js-swp-download-button" data-signup-modal="{&quot;location&quot;:&quot;wsj-grid-card-download-pdf-modal&quot;,&quot;work_title&quot;:&quot;The Influence of Organizational Culture and Transformational Leadership on Organizational Citizenship Behavior (Ocb) Mediated Organizational Commitment and Job Satisfaction&quot;,&quot;attachmentId&quot;:107945953,&quot;attachmentType&quot;:&quot;pdf&quot;,&quot;work_url&quot;:&quot;https://www.academia.edu/109988536/The_Influence_of_Organizational_Culture_and_Transformational_Leadership_on_Organizational_Citizenship_Behavior_Ocb_Mediated_Organizational_Commitment_and_Job_Satisfaction&quot;,&quot;alternativeTracking&quot;:true}"><span class="material-symbols-outlined" style="font-size: 18px" translate="no">download</span><span class="ds2-5-text-link__content">Download free PDF</span></button><a class="ds2-5-text-link ds2-5-text-link--inline js-wsj-grid-card-view-pdf" href="https://www.academia.edu/109988536/The_Influence_of_Organizational_Culture_and_Transformational_Leadership_on_Organizational_Citizenship_Behavior_Ocb_Mediated_Organizational_Commitment_and_Job_Satisfaction"><span class="ds2-5-text-link__content">View PDF</span><span class="material-symbols-outlined" style="font-size: 18px" translate="no">chevron_right</span></a></div></div><div class="ds-related-work--container js-wsj-grid-card" data-collection-position="7" data-entity-id="69789037" data-sort-order="default"><a class="ds-related-work--title js-wsj-grid-card-title ds2-5-body-md ds2-5-body-link" href="https://www.academia.edu/69789037/The_Impact_of_Transformational_Leadership_and_Employee_Commitment_on_Organizational_Citizenship_Behavior">The Impact of Transformational Leadership and Employee Commitment on Organizational Citizenship Behavior</a><div class="ds-related-work--metadata"><a class="js-wsj-grid-card-author ds2-5-body-sm ds2-5-body-link" data-author-id="62332634" href="https://independent.academia.edu/RizwanDanish2">Rizwan Danish</a></div><p class="ds-related-work--metadata ds2-5-body-xs">2014</p><div class="ds-related-work--ctas"><button class="ds2-5-text-link ds2-5-text-link--inline js-swp-download-button" data-signup-modal="{&quot;location&quot;:&quot;wsj-grid-card-download-pdf-modal&quot;,&quot;work_title&quot;:&quot;The Impact of Transformational Leadership and Employee Commitment on Organizational Citizenship Behavior&quot;,&quot;attachmentId&quot;:79750026,&quot;attachmentType&quot;:&quot;pdf&quot;,&quot;work_url&quot;:&quot;https://www.academia.edu/69789037/The_Impact_of_Transformational_Leadership_and_Employee_Commitment_on_Organizational_Citizenship_Behavior&quot;,&quot;alternativeTracking&quot;:true}"><span class="material-symbols-outlined" style="font-size: 18px" translate="no">download</span><span class="ds2-5-text-link__content">Download free PDF</span></button><a class="ds2-5-text-link ds2-5-text-link--inline js-wsj-grid-card-view-pdf" href="https://www.academia.edu/69789037/The_Impact_of_Transformational_Leadership_and_Employee_Commitment_on_Organizational_Citizenship_Behavior"><span class="ds2-5-text-link__content">View PDF</span><span class="material-symbols-outlined" style="font-size: 18px" translate="no">chevron_right</span></a></div></div><div class="ds-related-work--container js-wsj-grid-card" data-collection-position="8" data-entity-id="54935294" data-sort-order="default"><a class="ds-related-work--title js-wsj-grid-card-title ds2-5-body-md ds2-5-body-link" href="https://www.academia.edu/54935294/The_influence_of_transformational_leadership_job_satisfaction_and_organizational_commitments_on_Organizational_Citizenship_Behavior_OCB_in_the_inspectorate_general_of_the_Ministry_of_Education_and_Culture">The influence of transformational leadership, job satisfaction, and organizational commitments on Organizational Citizenship Behavior (OCB) in the inspectorate general of the Ministry of Education and Culture</a><div class="ds-related-work--metadata"><a class="js-wsj-grid-card-author ds2-5-body-sm ds2-5-body-link" data-author-id="29089173" href="https://independent.academia.edu/agungwahyu25">agung Handaru</a></div><p class="ds-related-work--metadata ds2-5-body-xs">Cogent Business &amp; Management</p><div class="ds-related-work--ctas"><button class="ds2-5-text-link ds2-5-text-link--inline js-swp-download-button" data-signup-modal="{&quot;location&quot;:&quot;wsj-grid-card-download-pdf-modal&quot;,&quot;work_title&quot;:&quot;The influence of transformational leadership, job satisfaction, and organizational commitments on Organizational Citizenship Behavior (OCB) in the inspectorate general of the Ministry of Education and Culture&quot;,&quot;attachmentId&quot;:71053559,&quot;attachmentType&quot;:&quot;pdf&quot;,&quot;work_url&quot;:&quot;https://www.academia.edu/54935294/The_influence_of_transformational_leadership_job_satisfaction_and_organizational_commitments_on_Organizational_Citizenship_Behavior_OCB_in_the_inspectorate_general_of_the_Ministry_of_Education_and_Culture&quot;,&quot;alternativeTracking&quot;:true}"><span class="material-symbols-outlined" style="font-size: 18px" translate="no">download</span><span class="ds2-5-text-link__content">Download free PDF</span></button><a class="ds2-5-text-link ds2-5-text-link--inline js-wsj-grid-card-view-pdf" href="https://www.academia.edu/54935294/The_influence_of_transformational_leadership_job_satisfaction_and_organizational_commitments_on_Organizational_Citizenship_Behavior_OCB_in_the_inspectorate_general_of_the_Ministry_of_Education_and_Culture"><span class="ds2-5-text-link__content">View PDF</span><span class="material-symbols-outlined" style="font-size: 18px" translate="no">chevron_right</span></a></div></div><div class="ds-related-work--container js-wsj-grid-card" data-collection-position="9" data-entity-id="51080008" data-sort-order="default"><a class="ds-related-work--title js-wsj-grid-card-title ds2-5-body-md ds2-5-body-link" href="https://www.academia.edu/51080008/The_Effect_of_Job_Satisfaction_Organizational_Commitment_and_Leadership_on_Organizational_Citizenship_Behavior_Employees_of_Bri_in_Yogyakarta">The Effect of Job Satisfaction, Organizational Commitment, and Leadership on Organizational Citizenship Behavior Employees of Bri in Yogyakarta</a><div class="ds-related-work--metadata"><a class="js-wsj-grid-card-author ds2-5-body-sm ds2-5-body-link" data-author-id="106200897" href="https://mercubuana.academia.edu/AuliaSyaflinursyah">Aulia Syaflinursyah</a></div><p class="ds-related-work--metadata ds2-5-body-xs">Dinasti International Journal of Management Science</p><p class="ds-related-work--abstract ds2-5-body-sm">Organizational citizenship behavior is important for the success of an organization because basically organizations cannot directly anticipate and improve all behavior in organizations simply by relying on formally instructed job descriptions. This study aims to examine and analyze the effect of job satisfaction, organizational commitment, and leadership on organizational citizenship behavior of BRI employees in Yogyakarta. The study used a quantitative approach with multiple linear regression quantitative analysis methods using SPSS 25.0. The number of samples taken in this study was 83 respondents using the saturated sampling method. Research result shows that (1) there is an effect of job satisfaction on organizational citizenship behavior, (2) there is an effect of organizational commitment on organizational citizenship behavior, (3) there is an effect of leadership on organizational citizenship behavior, (4) there is an effect of job satisfaction, organizational commitment, and...</p><div class="ds-related-work--ctas"><button class="ds2-5-text-link ds2-5-text-link--inline js-swp-download-button" data-signup-modal="{&quot;location&quot;:&quot;wsj-grid-card-download-pdf-modal&quot;,&quot;work_title&quot;:&quot;The Effect of Job Satisfaction, Organizational Commitment, and Leadership on Organizational Citizenship Behavior Employees of Bri in Yogyakarta&quot;,&quot;attachmentId&quot;:68934137,&quot;attachmentType&quot;:&quot;pdf&quot;,&quot;work_url&quot;:&quot;https://www.academia.edu/51080008/The_Effect_of_Job_Satisfaction_Organizational_Commitment_and_Leadership_on_Organizational_Citizenship_Behavior_Employees_of_Bri_in_Yogyakarta&quot;,&quot;alternativeTracking&quot;:true}"><span class="material-symbols-outlined" style="font-size: 18px" translate="no">download</span><span class="ds2-5-text-link__content">Download free PDF</span></button><a class="ds2-5-text-link ds2-5-text-link--inline js-wsj-grid-card-view-pdf" href="https://www.academia.edu/51080008/The_Effect_of_Job_Satisfaction_Organizational_Commitment_and_Leadership_on_Organizational_Citizenship_Behavior_Employees_of_Bri_in_Yogyakarta"><span class="ds2-5-text-link__content">View PDF</span><span class="material-symbols-outlined" style="font-size: 18px" translate="no">chevron_right</span></a></div></div></div></div><div class="ds-sticky-ctas--wrapper js-loswp-sticky-ctas hidden"><div class="ds-sticky-ctas--grid-container"><div class="ds-sticky-ctas--container"><button class="ds2-5-button js-swp-download-button" data-signup-modal="{&quot;location&quot;:&quot;continue-reading-button--sticky-ctas&quot;,&quot;attachmentId&quot;:96690270,&quot;attachmentType&quot;:&quot;pdf&quot;,&quot;workUrl&quot;:null}">See full PDF</button><button class="ds2-5-button ds2-5-button--secondary js-swp-download-button" data-signup-modal="{&quot;location&quot;:&quot;download-pdf-button--sticky-ctas&quot;,&quot;attachmentId&quot;:96690270,&quot;attachmentType&quot;:&quot;pdf&quot;,&quot;workUrl&quot;:null}"><span class="material-symbols-outlined" style="font-size: 20px" translate="no">download</span>Download PDF</button></div></div></div><div class="ds-below-fold--grid-container"><div class="ds-work--container js-loswp-embedded-document"><div class="attachment_preview" data-attachment="Attachment_96690270" style="display: none"><div class="js-scribd-document-container"><div class="scribd--document-loading js-scribd-document-loader" style="display: block;"><img alt="Loading..." src="//a.academia-assets.com/images/loaders/paper-load.gif" /><p>Loading Preview</p></div></div><div style="text-align: center;"><div class="scribd--no-preview-alert js-preview-unavailable"><p>Sorry, preview is currently unavailable. 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