Customer Success Stories

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</pbc-vidyard-analytics> </pbc-vidyard-player> </div> <div class="content__wrapper "> <header class="marquee__blade-heading eyebrow--standard marquee__blade--no-ctas"> <h1 class="headline marquee__headline--standard" style=" "> Salesforce delivers Customer Success. </h1> <div class="blade__description"> <p>With Salesforce, the world’s best-loved companies empower humans to do more with AI, acting on all their data to find deeper insights, drive automation and create greater customer success. See how.</p> </div> </header> </div> </article> </div> <div class="background__gradient" style="background-image: linear-gradient(180deg, rgb(234, 245, 254) 0%, #FFFFFF 100%);"></div> <div class="blade__background blade__background--custom-desktop"> <img loading="lazy" src="https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/06/bg-marquee.png?w=1024" class="background__image background__image--custom" alt="" sizes="100vw" srcset="https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/06/bg-marquee.png?resize=150,150 150w,https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/06/bg-marquee.png?resize=300,89 300w,https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/06/bg-marquee.png?resize=768,229 768w,https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/06/bg-marquee.png?resize=1024,305 1024w,https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/06/bg-marquee.png?resize=1536,458 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1536w,https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/06/bg-marquee.png?resize=2048,611 2048w" height="100%" width="100%"/> </div> </section> </div><div data-blade-id="1723827104575_153p" data-blade-position="2" data-blade-name="sf/nup" data-blade-variant="nup" data-blade-source="www" data-blade-type="blade"> <section id="1723827104575_153p" class="relative nup--blade layout--3 nup--card_resource" > <div class="container"> <div class="grid grid_main nup nup__3 nup__gridThree"> <header class="nup__blade-heading text--center"> <h2 class="headline" style=" "> Customer Success with Data Cloud </h2> </header> <div class="cards"> <article class="card card__1 card__wrapper " data-module-track-impressions="" data-module-id="1723827104767_1eij" data-module-name="Simplyhealth cuts email response times by up to 90% to transform customer support." data-module-position="1" data-module-type="card_resource" data-module-tags-manual="[{"uuid":"31d7900b-1698-40d6-9456-318d054d424f","tagName":"Artificial Intelligence","tagUuid":"85c33d9b-9d88-4eb0-9841-f9bfe6723ba4"},{"uuid":"31d7900b-1698-40d6-9456-318d054d424f","tagName":"Sales","tagUuid":"753aac49-64c1-42ed-b92c-40aa56f8ff03"},{"uuid":"31d7900b-1698-40d6-9456-318d054d424f","tagName":"Service","tagUuid":"27c12145-271a-4de6-b6d3-2b6b08e78860"},{"uuid":"31d7900b-1698-40d6-9456-318d054d424f","tagName":"Marketing","tagUuid":"94de41a5-93d3-4dd1-be94-e331cfa94889"},{"uuid":"5b4fa5f2-5226-474e-8963-94fe1e289a01","tagName":"Healthcare & Life Sciences","tagUuid":"2ab5aa0c-6342-400c-9f3a-0dd094606ef9"},{"uuid":"18304302-fe47-4b27-a547-18d5eb6fd553","tagName":"Enterprise","tagUuid":"1747c2e4-e577-434b-a6f8-ec656f10ae64"}]" data-module-tags-auto="[]" > <div class="card--card_resource card--generic_card pbc-g-elevation-2 flex border-rad-16 "> <div class="card__image__wrapper"> <a href="https://www.salesforce.com/uk/customer-stories/simplyhealth/" tabindex="-1" aria-label="Simplyhealth cuts email response times by up to 90% to transform customer support." data-link-url="https://www.salesforce.com/uk/customer-stories/simplyhealth/" data-link-type="image" target="_self"> <img loading="lazy" src="https://wp.salesforce.com/en-us/wp-content/uploads/sites/4/2024/07/production-resource-card-Simplyhealth-720x405-1.png" class="card__image" alt="Read the Simplyhealth Story." sizes="100vw" srcset="https://wp.salesforce.com/en-us/wp-content/uploads/sites/4/2024/07/production-resource-card-Simplyhealth-720x405-1.png?w=320 320w,https://wp.salesforce.com/en-us/wp-content/uploads/sites/4/2024/07/production-resource-card-Simplyhealth-720x405-1.png?w=640 640w,https://wp.salesforce.com/en-us/wp-content/uploads/sites/4/2024/07/production-resource-card-Simplyhealth-720x405-1.png?w=864 864w,https://wp.salesforce.com/en-us/wp-content/uploads/sites/4/2024/07/production-resource-card-Simplyhealth-720x405-1.png?w=1280 1280w" height="auto" width="auto"/> </a> </div> <div class="card__content__wrapper"> <div class="card__copy__wrapper"> <span class="badge blue95 pl-12 pr-12">Customer Story</span> <h3 class="card__headline mb-16" style=" "> <a href="https://www.salesforce.com/uk/customer-stories/simplyhealth/" data-link-text="Simplyhealth cuts email response times by up to 90% to transform customer support." data-link-url="https://www.salesforce.com/uk/customer-stories/simplyhealth/" data-link-type="header" target="_self"> Simplyhealth cuts email response times by up to 90% to transform customer support. </a> </h3> <div class="card__description mt-16"> Generative AI creates email replies for FAQs to give agents more time for complex work. </div> </div> <div class="cta_container flex flex--center"> <pbc-button class="cta_button__wrapper" data-link-text="Learn more" data-link-url="https://www.salesforce.com/uk/customer-stories/simplyhealth/" data-link-type="primary cta" > <a class="cta_button" data-size="" data-variant="cardText" data-stacking="wideM" aria-label="Learn more: Simplyhealth cuts email response times by up to 90% to transform customer support." href="https://www.salesforce.com/uk/customer-stories/simplyhealth/" target="_self" rel="noopener" > Learn more </a> </pbc-button> </div> </div> </div> </article> <article class="card card__2 card__wrapper " data-module-track-impressions="" data-module-id="1723827773892_1ch1" data-module-name="How personalisation has helped boost Heathrow’s digital revenue 30%" data-module-position="2" data-module-type="card_resource" data-module-tags-manual="[{"uuid":"","tagName":"","tagUuid":"e8f1c967-19ea-4fae-b674-c542cda95b6f"},{"uuid":"5b4fa5f2-5226-474e-8963-94fe1e289a01","tagName":"Travel Transportation & Hospitality","tagUuid":"67b9a0e2-4fdd-4bd4-a8e8-83dce0fa3c26"},{"uuid":"31d7900b-1698-40d6-9456-318d054d424f","tagName":"Service","tagUuid":"27c12145-271a-4de6-b6d3-2b6b08e78860"},{"uuid":"5b4fa5f2-5226-474e-8963-94fe1e289a01","tagName":"Consumer Goods","tagUuid":"7c5366f1-199c-41c1-ab10-01e3128b18e8"},{"uuid":"31d7900b-1698-40d6-9456-318d054d424f","tagName":"Marketing","tagUuid":"94de41a5-93d3-4dd1-be94-e331cfa94889"},{"uuid":"","tagName":"","tagUuid":"845161ac-92bc-4dae-bc83-9e216249fc00"},{"uuid":"","tagName":"","tagUuid":"cb3bd8e2-f608-4fe4-83bc-f3d9757d2d88"},{"uuid":"","tagName":"","tagUuid":"0681c4df-5f82-4360-a8e8-ccac729d0c02"},{"uuid":"","tagName":"","tagUuid":"6e4f0ae8-be9b-4fca-86fe-ef151e597809"},{"uuid":"","tagName":"","tagUuid":"7bc41247-9a22-4991-811b-17f65df43516"},{"uuid":"","tagName":"","tagUuid":"5cc3cbb0-e35a-434d-b2e5-08b1dbbd255f"},{"uuid":"","tagName":"","tagUuid":"53e2fe10-46c0-4233-8a9b-66b610a24fe0"},{"uuid":"31d7900b-1698-40d6-9456-318d054d424f","tagName":"Data Cloud","tagUuid":"cec01b75-03d2-4a53-9550-f3694cddf1f6"},{"uuid":"31d7900b-1698-40d6-9456-318d054d424f","tagName":"Commerce","tagUuid":"244772c2-91a3-4b40-8097-a3a6d0064779"},{"uuid":"","tagName":"","tagUuid":"6e277bb6-166a-4363-8369-5b18c4a22ffe"}]" data-module-tags-auto="[]" > <div class="card--card_resource card--generic_card pbc-g-elevation-2 flex border-rad-16 "> <div class="card__image__wrapper"> <a href="https://www.salesforce.com/uk/resources/customer-stories/heathrow-personalisation-digital-revenue/" tabindex="-1" aria-label="How personalisation has helped boost Heathrow’s digital revenue 30%" data-link-url="https://www.salesforce.com/uk/resources/customer-stories/heathrow-personalisation-digital-revenue/" data-link-type="image" target="_self"> <img loading="lazy" src="https://www.salesforce.com/content/dam/web/en_us/www/images/resource-center/customer-stories/heathrow-airport/production-resource-card-heathrow.png" class="card__image" alt="" sizes="100vw" srcset="https://www.salesforce.com/content/dam/web/en_us/www/images/resource-center/customer-stories/heathrow-airport/production-resource-card-heathrow.png 1200w,https://www.salesforce.com/content/dam/web/en_us/www/images/resource-center/customer-stories/heathrow-airport/production-resource-card-heathrow.png.transform/ucs-l/image.png 864w,https://www.salesforce.com/content/dam/web/en_us/www/images/resource-center/customer-stories/heathrow-airport/production-resource-card-heathrow.png.transform/ucs-m/image.png 640w,https://www.salesforce.com/content/dam/web/en_us/www/images/resource-center/customer-stories/heathrow-airport/production-resource-card-heathrow.png.transform/ucs-s/image.png 320w" height="auto" width="auto"/> </a> </div> <div class="card__content__wrapper"> <div class="card__copy__wrapper"> <span class="badge blue95 pl-12 pr-12">Customer Story</span> <h3 class="card__headline mb-16" style=" "> <a href="https://www.salesforce.com/uk/resources/customer-stories/heathrow-personalisation-digital-revenue/" data-link-text="How personalisation has helped boost Heathrow’s digital revenue 30%" data-link-url="https://www.salesforce.com/uk/resources/customer-stories/heathrow-personalisation-digital-revenue/" data-link-type="header" target="_self"> How personalisation has helped boost Heathrow’s digital revenue 30% </a> </h3> <div class="card__description mt-16"> Heathrow Airport is flying high with greater digitalisation and personalisation. </div> </div> <div class="cta_container flex flex--center"> <pbc-button class="cta_button__wrapper" data-link-text="Learn more" data-link-url="https://www.salesforce.com/uk/resources/customer-stories/heathrow-personalisation-digital-revenue/" data-link-type="primary cta" > <a class="cta_button" data-size="" data-variant="cardText" data-stacking="wideM" aria-label="Learn more: How personalisation has helped boost Heathrow’s digital revenue 30%" href="https://www.salesforce.com/uk/resources/customer-stories/heathrow-personalisation-digital-revenue/" target="_self" rel="noopener" > Learn more </a> </pbc-button> </div> </div> </div> </article> <article class="card card__3 card__wrapper " data-module-track-impressions="" data-module-id="1729856928910_3ld" data-module-name="Northern Trains builds stronger relationships with 1M+ passengers" data-module-position="3" data-module-type="card_resource" > <div class="card--card_resource card--generic_card pbc-g-elevation-2 flex border-rad-16 "> <div class="card__image__wrapper"> <a href="https://www.salesforce.com/uk/customer-stories/northerntrains/" tabindex="-1" aria-label="Northern Trains builds stronger relationships with 1M+ passengers" data-link-url="https://www.salesforce.com/uk/customer-stories/northerntrains/" data-link-type="image" target=""> <img loading="lazy" src="https://wp.sfdcdigital.com/en-gb/wp-content/uploads/sites/16/2024/08/Nothern-Trains-1.jpg?w=1024" class="card__image" alt="Read the Northern Trains story." sizes="100vw" srcset="https://wp.sfdcdigital.com/en-gb/wp-content/uploads/sites/16/2024/08/Nothern-Trains-1.jpg?resize=150,150 150w,https://wp.sfdcdigital.com/en-gb/wp-content/uploads/sites/16/2024/08/Nothern-Trains-1.jpg?resize=300,169 300w,https://wp.sfdcdigital.com/en-gb/wp-content/uploads/sites/16/2024/08/Nothern-Trains-1.jpg?resize=768,432 768w,https://wp.sfdcdigital.com/en-gb/wp-content/uploads/sites/16/2024/08/Nothern-Trains-1.jpg?resize=1024,576 1024w" height="auto" width="auto"/> </a> </div> <div class="card__content__wrapper"> <div class="card__copy__wrapper"> <span class="badge blue95 pl-12 pr-12">Customer Story</span> <h3 class="card__headline mb-16" style=" "> <a href="https://www.salesforce.com/uk/customer-stories/northerntrains/" data-link-text="Northern Trains builds stronger relationships with 1M+ passengers" data-link-url="https://www.salesforce.com/uk/customer-stories/northerntrains/" data-link-type="header" target=""> Northern Trains builds stronger relationships with 1M+ passengers </a> </h3> <div class="card__description mt-16"> <p>Learn how Northern Trains halves the time to productivity and drives revenue growth with AI and automation.</p> </div> </div> <div class="cta_container flex flex--center"> <pbc-button class="cta_button__wrapper" data-link-text="Learn more" data-link-url="https://www.salesforce.com/uk/customer-stories/northerntrains/" data-link-type="primary cta" > <a class="cta_button" data-size="" data-variant="cardText" data-stacking="wideM" aria-label="Learn more: Northern Trains builds stronger relationships with 1M+ passengers" href="https://www.salesforce.com/uk/customer-stories/northerntrains/" > Learn more </a> </pbc-button> </div> </div> </div> </article> </div> </div> </div> </section> </div><div data-blade-id="1723827115965_nmd" data-blade-position="3" data-blade-name="sf/nup" data-blade-variant="nup" data-blade-source="www" data-blade-type="blade"> <section id="1723827115965_nmd" class="relative nup--blade layout--3 nup--card_resource" > <div class="container"> <div class="grid grid_main nup nup__3 nup__gridThree"> <header class="nup__blade-heading text--center"> <h2 class="headline" style=" "> Customer success with Salesforce Platform </h2> </header> <div class="cards"> <article class="card card__1 card__wrapper " data-module-track-impressions="" data-module-id="1729594805788_i7u" data-module-name="bp boosts service agent productivity with Einstein chat summaries." data-module-position="1" data-module-type="card_resource" data-module-tags-manual="[{"uuid":"31d7900b-1698-40d6-9456-318d054d424f","tagName":"Artificial Intelligence","tagUuid":"85c33d9b-9d88-4eb0-9841-f9bfe6723ba4"},{"uuid":"31d7900b-1698-40d6-9456-318d054d424f","tagName":"Service","tagUuid":"27c12145-271a-4de6-b6d3-2b6b08e78860"},{"uuid":"31d7900b-1698-40d6-9456-318d054d424f","tagName":"Customer Success","tagUuid":"a4c39ed3-cf84-4784-be17-4fbc8e29e6d2"},{"uuid":"5b4fa5f2-5226-474e-8963-94fe1e289a01","tagName":"Manufacturing","tagUuid":"b692ce95-f2d7-4a67-a587-c530e302a596"},{"uuid":"18304302-fe47-4b27-a547-18d5eb6fd553","tagName":"Enterprise","tagUuid":"1747c2e4-e577-434b-a6f8-ec656f10ae64"},{"uuid":"","tagName":"","tagUuid":"dd6f3b58-6d7b-43dd-b83e-ebc7041949ee"}]" data-module-tags-auto="[]" > <div class="card--card_resource card--generic_card pbc-g-elevation-2 flex border-rad-16 "> <div class="card__image__wrapper"> <a href="https://www.salesforce.com/uk/customer-stories/bp/" tabindex="-1" aria-label="bp boosts service agent productivity with Einstein chat summaries." data-link-url="https://www.salesforce.com/uk/customer-stories/bp/" data-link-type="image" target="_self"> <img loading="lazy" src="https://wp.salesforce.com/en-us/wp-content/uploads/sites/4/2024/04/production-resource-card-BP-720x405-green.png" class="card__image" alt="" sizes="100vw" srcset="https://wp.salesforce.com/en-us/wp-content/uploads/sites/4/2024/04/production-resource-card-BP-720x405-green.png?w=320 320w,https://wp.salesforce.com/en-us/wp-content/uploads/sites/4/2024/04/production-resource-card-BP-720x405-green.png?w=640 640w,https://wp.salesforce.com/en-us/wp-content/uploads/sites/4/2024/04/production-resource-card-BP-720x405-green.png?w=864 864w,https://wp.salesforce.com/en-us/wp-content/uploads/sites/4/2024/04/production-resource-card-BP-720x405-green.png?w=1280 1280w" height="auto" width="auto"/> </a> </div> <div class="card__content__wrapper"> <div class="card__copy__wrapper"> <span class="badge blue95 pl-12 pr-12">Customer Story</span> <h3 class="card__headline mb-16" style=" "> <a href="https://www.salesforce.com/uk/customer-stories/bp/" data-link-text="bp boosts service agent productivity with Einstein chat summaries." data-link-url="https://www.salesforce.com/uk/customer-stories/bp/" data-link-type="header" target="_self"> bp boosts service agent productivity with Einstein chat summaries. </a> </h3> <div class="card__description mt-16"> bp agents swap call transcripts for Einstein chat summaries, saving an estimated 2.5-4K hours. </div> </div> <div class="cta_container flex flex--center"> <pbc-button class="cta_button__wrapper" data-link-text="Learn more" data-link-url="https://www.salesforce.com/uk/customer-stories/bp/" data-link-type="primary cta" > <a class="cta_button" data-size="" data-variant="cardText" data-stacking="wideM" aria-label="Learn more: bp boosts service agent productivity with Einstein chat summaries." href="https://www.salesforce.com/uk/customer-stories/bp/" target="_self" rel="noopener" > Learn more </a> </pbc-button> </div> </div> </div> </article> <article class="card card__2 card__wrapper " data-module-track-impressions="" data-module-id="1729596249716_ses" data-module-name="John Lewis builds trusted relationships with data and AI. " data-module-position="2" data-module-type="card_resource" data-module-tags-manual="[{"uuid":"","tagName":"","tagUuid":"6098cf1b-8291-4099-a7b9-07f575f4268b"},{"uuid":"31d7900b-1698-40d6-9456-318d054d424f","tagName":"Service","tagUuid":"27c12145-271a-4de6-b6d3-2b6b08e78860"},{"uuid":"31d7900b-1698-40d6-9456-318d054d424f","tagName":"Marketing","tagUuid":"94de41a5-93d3-4dd1-be94-e331cfa94889"},{"uuid":"31d7900b-1698-40d6-9456-318d054d424f","tagName":"Slack","tagUuid":"ebda7954-c2a6-48e4-b962-71bd89c05551"},{"uuid":"","tagName":"","tagUuid":"845161ac-92bc-4dae-bc83-9e216249fc00"},{"uuid":"","tagName":"","tagUuid":"23b64ff9-4fc8-4890-bd35-6345d2e8ae91"},{"uuid":"","tagName":"","tagUuid":"cb3bd8e2-f608-4fe4-83bc-f3d9757d2d88"},{"uuid":"","tagName":"","tagUuid":"0681c4df-5f82-4360-a8e8-ccac729d0c02"},{"uuid":"","tagName":"","tagUuid":"6e4f0ae8-be9b-4fca-86fe-ef151e597809"},{"uuid":"","tagName":"","tagUuid":"1ec7811b-1135-4898-a35c-078406199dd9"},{"uuid":"","tagName":"","tagUuid":"5cc3cbb0-e35a-434d-b2e5-08b1dbbd255f"},{"uuid":"","tagName":"","tagUuid":"53e2fe10-46c0-4233-8a9b-66b610a24fe0"},{"uuid":"31d7900b-1698-40d6-9456-318d054d424f","tagName":"Sales","tagUuid":"753aac49-64c1-42ed-b92c-40aa56f8ff03"}]" data-module-tags-auto="[]" > <div class="card--card_resource card--generic_card pbc-g-elevation-2 flex border-rad-16 "> <div class="card__image__wrapper"> <a href="https://www.salesforce.com/uk/resources/customer-stories/john-lewis-trusted-relationships-data-ai/" tabindex="-1" aria-label="John Lewis builds trusted relationships with data and AI. " data-link-url="https://www.salesforce.com/uk/resources/customer-stories/john-lewis-trusted-relationships-data-ai/" data-link-type="image" target="_self"> <img loading="lazy" src="https://www.salesforce.com/content/dam/web/en_us/www/images/customer-stories/johnlewis/production-resource-card-john-lewis-partnership-768x432-yellow.png" class="card__image" alt="" sizes="100vw" srcset="https://www.salesforce.com/content/dam/web/en_us/www/images/customer-stories/johnlewis/production-resource-card-john-lewis-partnership-768x432-yellow.png 768w,https://www.salesforce.com/content/dam/web/en_us/www/images/customer-stories/johnlewis/production-resource-card-john-lewis-partnership-768x432-yellow.png.transform/ucs-m/image.png 640w,https://www.salesforce.com/content/dam/web/en_us/www/images/customer-stories/johnlewis/production-resource-card-john-lewis-partnership-768x432-yellow.png.transform/ucs-s/image.png 320w" height="auto" width="auto"/> </a> </div> <div class="card__content__wrapper"> <div class="card__copy__wrapper"> <span class="badge blue95 pl-12 pr-12">Customer Story</span> <h3 class="card__headline mb-16" style=" "> <a href="https://www.salesforce.com/uk/resources/customer-stories/john-lewis-trusted-relationships-data-ai/" data-link-text="John Lewis builds trusted relationships with data and AI. " data-link-url="https://www.salesforce.com/uk/resources/customer-stories/john-lewis-trusted-relationships-data-ai/" data-link-type="header" target="_self"> John Lewis builds trusted relationships with data and AI. </a> </h3> <div class="card__description mt-16"> Learn how John Lewis put customers first by centralising its data. </div> </div> <div class="cta_container flex flex--center"> <pbc-button class="cta_button__wrapper" data-link-text="Learn more" data-link-url="https://www.salesforce.com/uk/resources/customer-stories/john-lewis-trusted-relationships-data-ai/" data-link-type="primary cta" > <a class="cta_button" data-size="" data-variant="cardText" data-stacking="wideM" aria-label="Learn more: John Lewis builds trusted relationships with data and AI. " href="https://www.salesforce.com/uk/resources/customer-stories/john-lewis-trusted-relationships-data-ai/" target="_self" rel="noopener" > Learn more </a> </pbc-button> </div> </div> </div> </article> <article class="card card__3 card__wrapper " data-module-track-impressions="" data-module-id="1729857181478_9ks" data-module-name="Two U.K. police forces transform victim support for 5 million citizens." data-module-position="3" data-module-type="card_resource" > <div class="card--card_resource card--generic_card pbc-g-elevation-2 flex border-rad-16 "> <div class="card__image__wrapper"> <a href="https://www.salesforce.com/uk/customer-stories/thamesvalley-hampshire-police/" tabindex="-1" aria-label="Two U.K. police forces transform victim support for 5 million citizens." data-link-url="https://www.salesforce.com/uk/customer-stories/thamesvalley-hampshire-police/" data-link-type="image" target=""> <img loading="lazy" src="https://wp.sfdcdigital.com/en-gb/wp-content/uploads/sites/16/2024/10/Thames-Valley-Police-UK-1.jpg?w=1024" class="card__image" alt="Thames Valley Police and Hampshire & Isle of Wight" sizes="100vw" srcset="https://wp.sfdcdigital.com/en-gb/wp-content/uploads/sites/16/2024/10/Thames-Valley-Police-UK-1.jpg?resize=150,150 150w,https://wp.sfdcdigital.com/en-gb/wp-content/uploads/sites/16/2024/10/Thames-Valley-Police-UK-1.jpg?resize=300,169 300w,https://wp.sfdcdigital.com/en-gb/wp-content/uploads/sites/16/2024/10/Thames-Valley-Police-UK-1.jpg?resize=768,432 768w,https://wp.sfdcdigital.com/en-gb/wp-content/uploads/sites/16/2024/10/Thames-Valley-Police-UK-1.jpg?resize=1024,576 1024w,https://wp.sfdcdigital.com/en-gb/wp-content/uploads/sites/16/2024/10/Thames-Valley-Police-UK-1.jpg?resize=1536,865 1536w,https://wp.sfdcdigital.com/en-gb/wp-content/uploads/sites/16/2024/10/Thames-Valley-Police-UK-1.jpg?resize=2048,1153 2048w" height="auto" width="auto"/> </a> </div> <div class="card__content__wrapper"> <div class="card__copy__wrapper"> <span class="badge blue95 pl-12 pr-12">Customer Story</span> <h3 class="card__headline mb-16" style=" "> <a href="https://www.salesforce.com/uk/customer-stories/thamesvalley-hampshire-police/" data-link-text="Two U.K. police forces transform victim support for 5 million citizens." data-link-url="https://www.salesforce.com/uk/customer-stories/thamesvalley-hampshire-police/" data-link-type="header" target=""> Two U.K. police forces transform victim support for 5 million citizens. </a> </h3> <div class="card__description mt-16"> <p>Thames Valley Police and Hampshire & Isle of Wight Constabulary personalise digital support.</p> </div> </div> <div class="cta_container flex flex--center"> <pbc-button class="cta_button__wrapper" data-link-text="Learn more" data-link-url="https://www.salesforce.com/uk/customer-stories/thamesvalley-hampshire-police/" data-link-type="primary cta" > <a class="cta_button" data-size="" data-variant="cardText" data-stacking="wideM" aria-label="Learn more: Two U.K. police forces transform victim support for 5 million citizens." href="https://www.salesforce.com/uk/customer-stories/thamesvalley-hampshire-police/" > Learn more </a> </pbc-button> </div> </div> </div> </article> </div> </div> </div> </section> </div><div data-blade-id="1703202116226_606" data-blade-position="4" data-blade-name="sf/index" data-blade-variant="index" data-blade-source="www" data-blade-type="blade"> <section id="1703202116226_606" class="relative index--blade layout-- index--card_resource" > <div class="container container--min-spacing-bottom background__present"> <div class="grid grid_main index index__ index__gridThree"> <header class="index__blade-heading text--center"> <h2 class="headline" style=" "> Explore all our customer stories. </h2> </header> <div class="index__content" data-component="filterable" data-card-source="ucs" data-total-items="55"> <div class="index__filters"> <div 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card--card_resource card--generic_card pbc-g-elevation-2 flex border-rad-16" data-component="card" data-loop-index="1" data-module-id="1" data-module-name=" Freshfields rises to the digital challenge" data-module-position="1" data-module-type="card_resource" data-module-tags-manual="[{"uuid":"","tagName":"","tagUuid":"cb3bd8e2-f608-4fe4-83bc-f3d9757d2d88"},{"uuid":"","tagName":"","tagUuid":"cd5a5f07-2ed1-42df-9522-f6fac5419d0e"},{"uuid":"","tagName":"","tagUuid":"0681c4df-5f82-4360-a8e8-ccac729d0c02"},{"uuid":"","tagName":"","tagUuid":"01824b55-0295-4e82-b677-f8b004a14026"}]" data-module-tags-auto="[]" data-taxonomy="cb3bd8e2-f608-4fe4-83bc-f3d9757d2d88,cd5a5f07-2ed1-42df-9522-f6fac5419d0e,0681c4df-5f82-4360-a8e8-ccac729d0c02,01824b55-0295-4e82-b677-f8b004a14026"> <div class="card__image__wrapper"> <a href="https://www.salesforce.com/uk/resources/customer-stories/freshfields/" tabindex="-1" aria-label=" Freshfields rises to the digital challenge" data-link-url="https://www.salesforce.com/uk/resources/customer-stories/freshfields/" data-link-type="image" target="_self"> <img loading="lazy" src="https://www.salesforce.com/content/dam/web/en_gb/www/images/customers/freshfields/freshfields-cs-card-1200x675-A.jpg" class="card__image" alt="" sizes="100vw" srcset="https://www.salesforce.com/content/dam/web/en_gb/www/images/customers/freshfields/freshfields-cs-card-1200x675-A.jpg 1200w,https://www.salesforce.com/content/dam/web/en_gb/www/images/customers/freshfields/freshfields-cs-card-1200x675-A.jpg.transform/ucs-l/image.jpg 864w,https://www.salesforce.com/content/dam/web/en_gb/www/images/customers/freshfields/freshfields-cs-card-1200x675-A.jpg.transform/ucs-m/image.jpg 640w,https://www.salesforce.com/content/dam/web/en_gb/www/images/customers/freshfields/freshfields-cs-card-1200x675-A.jpg.transform/ucs-s/image.jpg 320w" height="auto" width="auto"/> </a> </div> <div class="card__content__wrapper"> <div class="card__copy__wrapper"> <span class="badge blue95 pl-12 pr-12">Customer Story</span> <h3 class="card__headline mb-16" style=" "> <a href="https://www.salesforce.com/uk/resources/customer-stories/freshfields/" data-link-text=" Freshfields rises to the digital challenge" data-link-url="https://www.salesforce.com/uk/resources/customer-stories/freshfields/" data-link-type="header" target="_self"> Freshfields rises to the digital challenge </a> </h3> <div class="card__description mt-16"> Learn how greater personalisation, automation, and integration are helping the global law firm deliver an exceptional client experience </div> </div> <div class="cta_container flex flex--center"> <pbc-button class="cta_button__wrapper" data-link-text="Learn more" data-link-url="https://www.salesforce.com/uk/resources/customer-stories/freshfields/" data-link-type="primary cta" > <a class="cta_button" data-size="" data-variant="cardText" data-stacking="wideM" aria-label="Learn more: Freshfields rises to the digital challenge" 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data-module-tags-manual="[{"uuid":"31d7900b-1698-40d6-9456-318d054d424f","tagName":"Sales","tagUuid":"753aac49-64c1-42ed-b92c-40aa56f8ff03"},{"uuid":"31d7900b-1698-40d6-9456-318d054d424f","tagName":"Service","tagUuid":"27c12145-271a-4de6-b6d3-2b6b08e78860"},{"uuid":"31d7900b-1698-40d6-9456-318d054d424f","tagName":"Marketing","tagUuid":"94de41a5-93d3-4dd1-be94-e331cfa94889"},{"uuid":"31d7900b-1698-40d6-9456-318d054d424f","tagName":"MuleSoft","tagUuid":"a4660dec-95e1-40c3-bae4-3f6e3e1c7713"},{"uuid":"5b4fa5f2-5226-474e-8963-94fe1e289a01","tagName":"Public Sector","tagUuid":"26f771d4-5cc5-4645-9263-1c93f2e2e91b"},{"uuid":"18304302-fe47-4b27-a547-18d5eb6fd553","tagName":"Enterprise","tagUuid":"1747c2e4-e577-434b-a6f8-ec656f10ae64"},{"uuid":"","tagName":"","tagUuid":"50d50592-d197-42bf-b1e7-770d6561786a"}]" data-module-tags-auto="[]" data-taxonomy="753aac49-64c1-42ed-b92c-40aa56f8ff03,27c12145-271a-4de6-b6d3-2b6b08e78860,94de41a5-93d3-4dd1-be94-e331cfa94889,a4660dec-95e1-40c3-bae4-3f6e3e1c7713,26f771d4-5cc5-4645-9263-1c93f2e2e91b,1747c2e4-e577-434b-a6f8-ec656f10ae64,50d50592-d197-42bf-b1e7-770d6561786a"> <div class="card__image__wrapper"> <a href="https://www.salesforce.com/uk/customer-stories/thamesvalley-hampshire-police/" tabindex="-1" aria-label="Two U.K. police forces transform victim support for 5 million citizens." data-link-url="https://www.salesforce.com/uk/customer-stories/thamesvalley-hampshire-police/" data-link-type="image" target="_self"> <img loading="lazy" src="https://wp.sfdcdigital.com/en-gb/wp-content/uploads/sites/16/2024/10/Thames-Valley-Police-UK-1.jpg" class="card__image" alt="Thames Valley Police and Hampshire & Isle of Wight" sizes="100vw" srcset="https://wp.sfdcdigital.com/en-gb/wp-content/uploads/sites/16/2024/10/Thames-Valley-Police-UK-1.jpg?w=320 320w,https://wp.sfdcdigital.com/en-gb/wp-content/uploads/sites/16/2024/10/Thames-Valley-Police-UK-1.jpg?w=640 640w,https://wp.sfdcdigital.com/en-gb/wp-content/uploads/sites/16/2024/10/Thames-Valley-Police-UK-1.jpg?w=864 864w,https://wp.sfdcdigital.com/en-gb/wp-content/uploads/sites/16/2024/10/Thames-Valley-Police-UK-1.jpg?w=1280 1280w" height="auto" width="auto"/> </a> </div> <div class="card__content__wrapper"> <div class="card__copy__wrapper"> <span class="badge blue95 pl-12 pr-12">Customer Story</span> <h3 class="card__headline mb-16" style=" "> <a href="https://www.salesforce.com/uk/customer-stories/thamesvalley-hampshire-police/" data-link-text="Two U.K. police forces transform victim support for 5 million citizens." data-link-url="https://www.salesforce.com/uk/customer-stories/thamesvalley-hampshire-police/" data-link-type="header" target="_self"> Two U.K. police forces transform victim support for 5 million citizens. </a> </h3> <div class="card__description mt-16"> Thames Valley Police and Hampshire & Isle of Wight Constabulary personalise digital support. </div> </div> <div class="cta_container flex flex--center"> <pbc-button class="cta_button__wrapper" data-link-text="Learn more" data-link-url="https://www.salesforce.com/uk/customer-stories/thamesvalley-hampshire-police/" data-link-type="primary cta" > <a class="cta_button" data-size="" data-variant="cardText" data-stacking="wideM" aria-label="Learn more: Two U.K. police forces transform victim support for 5 million citizens." href="https://www.salesforce.com/uk/customer-stories/thamesvalley-hampshire-police/" target="_self" rel="noopener" > Learn more </a> </pbc-button> </div> </div> </div> <div class="card card--card_resource card--generic_card pbc-g-elevation-2 flex border-rad-16" data-component="card" data-loop-index="3" data-module-id="3" data-module-name="Northern Trains builds stronger relationships with 1M+ passengers" data-module-position="3" data-module-type="card_resource" data-module-tags-manual="[{"uuid":"31d7900b-1698-40d6-9456-318d054d424f","tagName":"Artificial Intelligence","tagUuid":"85c33d9b-9d88-4eb0-9841-f9bfe6723ba4"},{"uuid":"31d7900b-1698-40d6-9456-318d054d424f","tagName":"Sales","tagUuid":"753aac49-64c1-42ed-b92c-40aa56f8ff03"},{"uuid":"31d7900b-1698-40d6-9456-318d054d424f","tagName":"Service","tagUuid":"27c12145-271a-4de6-b6d3-2b6b08e78860"},{"uuid":"31d7900b-1698-40d6-9456-318d054d424f","tagName":"Marketing","tagUuid":"94de41a5-93d3-4dd1-be94-e331cfa94889"},{"uuid":"31d7900b-1698-40d6-9456-318d054d424f","tagName":"Data Cloud","tagUuid":"cec01b75-03d2-4a53-9550-f3694cddf1f6"},{"uuid":"31d7900b-1698-40d6-9456-318d054d424f","tagName":"Tableau","tagUuid":"29b6c954-34f1-4612-a64b-1a9529580729"},{"uuid":"31d7900b-1698-40d6-9456-318d054d424f","tagName":"Customer Success","tagUuid":"a4c39ed3-cf84-4784-be17-4fbc8e29e6d2"},{"uuid":"5b4fa5f2-5226-474e-8963-94fe1e289a01","tagName":"Public Sector","tagUuid":"26f771d4-5cc5-4645-9263-1c93f2e2e91b"},{"uuid":"5b4fa5f2-5226-474e-8963-94fe1e289a01","tagName":"Travel Transportation & Hospitality","tagUuid":"67b9a0e2-4fdd-4bd4-a8e8-83dce0fa3c26"},{"uuid":"18304302-fe47-4b27-a547-18d5eb6fd553","tagName":"Enterprise","tagUuid":"1747c2e4-e577-434b-a6f8-ec656f10ae64"},{"uuid":"","tagName":"","tagUuid":"50d50592-d197-42bf-b1e7-770d6561786a"}]" data-module-tags-auto="[]" data-taxonomy="85c33d9b-9d88-4eb0-9841-f9bfe6723ba4,753aac49-64c1-42ed-b92c-40aa56f8ff03,27c12145-271a-4de6-b6d3-2b6b08e78860,94de41a5-93d3-4dd1-be94-e331cfa94889,cec01b75-03d2-4a53-9550-f3694cddf1f6,29b6c954-34f1-4612-a64b-1a9529580729,a4c39ed3-cf84-4784-be17-4fbc8e29e6d2,26f771d4-5cc5-4645-9263-1c93f2e2e91b,67b9a0e2-4fdd-4bd4-a8e8-83dce0fa3c26,1747c2e4-e577-434b-a6f8-ec656f10ae64,50d50592-d197-42bf-b1e7-770d6561786a"> <div class="card__image__wrapper"> <a href="https://www.salesforce.com/uk/customer-stories/northerntrains/" tabindex="-1" aria-label="Northern Trains builds stronger relationships with 1M+ passengers" data-link-url="https://www.salesforce.com/uk/customer-stories/northerntrains/" data-link-type="image" target="_self"> <img loading="lazy" src="https://wp.salesforce.com/en-gb/wp-content/uploads/sites/16/2024/08/Nothern-Trains-1.jpg" class="card__image" alt="Read the Northern Trains story." sizes="100vw" srcset="https://wp.salesforce.com/en-gb/wp-content/uploads/sites/16/2024/08/Nothern-Trains-1.jpg?w=320 320w,https://wp.salesforce.com/en-gb/wp-content/uploads/sites/16/2024/08/Nothern-Trains-1.jpg?w=640 640w,https://wp.salesforce.com/en-gb/wp-content/uploads/sites/16/2024/08/Nothern-Trains-1.jpg?w=864 864w,https://wp.salesforce.com/en-gb/wp-content/uploads/sites/16/2024/08/Nothern-Trains-1.jpg?w=1280 1280w" height="auto" width="auto"/> </a> </div> <div class="card__content__wrapper"> <div class="card__copy__wrapper"> <span class="badge blue95 pl-12 pr-12">Customer Story</span> <h3 class="card__headline mb-16" style=" "> <a href="https://www.salesforce.com/uk/customer-stories/northerntrains/" data-link-text="Northern Trains builds stronger relationships with 1M+ passengers" data-link-url="https://www.salesforce.com/uk/customer-stories/northerntrains/" data-link-type="header" target="_self"> Northern Trains builds stronger relationships with 1M+ passengers </a> </h3> <div class="card__description mt-16"> Learn how Northern Trains halves the time to productivity and drives revenue growth with AI and automation </div> </div> <div class="cta_container flex flex--center"> <pbc-button class="cta_button__wrapper" data-link-text="Learn more" data-link-url="https://www.salesforce.com/uk/customer-stories/northerntrains/" data-link-type="primary cta" > <a class="cta_button" data-size="" data-variant="cardText" data-stacking="wideM" aria-label="Learn more: Northern Trains builds stronger relationships with 1M+ passengers" href="https://www.salesforce.com/uk/customer-stories/northerntrains/" target="_self" rel="noopener" > Learn more </a> </pbc-button> </div> </div> </div> <div class="card card--card_resource card--generic_card pbc-g-elevation-2 flex border-rad-16" data-component="card" data-loop-index="4" data-module-id="4" data-module-name="Simplyhealth cuts email response times by up to 90% to transform customer support." data-module-position="4" data-module-type="card_resource" data-module-tags-manual="[{"uuid":"31d7900b-1698-40d6-9456-318d054d424f","tagName":"Artificial Intelligence","tagUuid":"85c33d9b-9d88-4eb0-9841-f9bfe6723ba4"},{"uuid":"31d7900b-1698-40d6-9456-318d054d424f","tagName":"Sales","tagUuid":"753aac49-64c1-42ed-b92c-40aa56f8ff03"},{"uuid":"31d7900b-1698-40d6-9456-318d054d424f","tagName":"Service","tagUuid":"27c12145-271a-4de6-b6d3-2b6b08e78860"},{"uuid":"31d7900b-1698-40d6-9456-318d054d424f","tagName":"Marketing","tagUuid":"94de41a5-93d3-4dd1-be94-e331cfa94889"},{"uuid":"5b4fa5f2-5226-474e-8963-94fe1e289a01","tagName":"Healthcare & Life Sciences","tagUuid":"2ab5aa0c-6342-400c-9f3a-0dd094606ef9"},{"uuid":"18304302-fe47-4b27-a547-18d5eb6fd553","tagName":"Enterprise","tagUuid":"1747c2e4-e577-434b-a6f8-ec656f10ae64"}]" data-module-tags-auto="[]" data-taxonomy="85c33d9b-9d88-4eb0-9841-f9bfe6723ba4,753aac49-64c1-42ed-b92c-40aa56f8ff03,27c12145-271a-4de6-b6d3-2b6b08e78860,94de41a5-93d3-4dd1-be94-e331cfa94889,2ab5aa0c-6342-400c-9f3a-0dd094606ef9,1747c2e4-e577-434b-a6f8-ec656f10ae64"> <div class="card__image__wrapper"> <a href="https://www.salesforce.com/uk/customer-stories/simplyhealth/" tabindex="-1" aria-label="Simplyhealth cuts email response times by up to 90% to transform customer support." data-link-url="https://www.salesforce.com/uk/customer-stories/simplyhealth/" data-link-type="image" target="_self"> <img loading="lazy" src="https://wp.salesforce.com/en-us/wp-content/uploads/sites/4/2024/07/production-resource-card-Simplyhealth-720x405-1.png" class="card__image" alt="Read the Simplyhealth Story." sizes="100vw" srcset="https://wp.salesforce.com/en-us/wp-content/uploads/sites/4/2024/07/production-resource-card-Simplyhealth-720x405-1.png?w=320 320w,https://wp.salesforce.com/en-us/wp-content/uploads/sites/4/2024/07/production-resource-card-Simplyhealth-720x405-1.png?w=640 640w,https://wp.salesforce.com/en-us/wp-content/uploads/sites/4/2024/07/production-resource-card-Simplyhealth-720x405-1.png?w=864 864w,https://wp.salesforce.com/en-us/wp-content/uploads/sites/4/2024/07/production-resource-card-Simplyhealth-720x405-1.png?w=1280 1280w" height="auto" width="auto"/> </a> </div> <div class="card__content__wrapper"> <div class="card__copy__wrapper"> <span class="badge blue95 pl-12 pr-12">Customer Story</span> <h3 class="card__headline mb-16" style=" "> <a href="https://www.salesforce.com/uk/customer-stories/simplyhealth/" data-link-text="Simplyhealth cuts email response times by up to 90% to transform customer support." data-link-url="https://www.salesforce.com/uk/customer-stories/simplyhealth/" data-link-type="header" target="_self"> Simplyhealth cuts email response times by up to 90% to transform customer support. </a> </h3> <div class="card__description mt-16"> Generative AI creates email replies for FAQs to give agents more time for complex work. </div> </div> <div class="cta_container flex flex--center"> <pbc-button class="cta_button__wrapper" data-link-text="Learn more" data-link-url="https://www.salesforce.com/uk/customer-stories/simplyhealth/" data-link-type="primary cta" > <a class="cta_button" data-size="" data-variant="cardText" data-stacking="wideM" aria-label="Learn more: Simplyhealth cuts email response times by up to 90% to transform customer support." href="https://www.salesforce.com/uk/customer-stories/simplyhealth/" target="_self" rel="noopener" > Learn more </a> </pbc-button> </div> </div> </div> <div class="card card--card_resource card--generic_card pbc-g-elevation-2 flex border-rad-16" data-component="card" data-loop-index="5" data-module-id="5" data-module-name="Team GB increases fan engagement by 46% ahead of Olympic Games" data-module-position="5" data-module-type="card_resource" data-module-tags-manual="[{"uuid":"31d7900b-1698-40d6-9456-318d054d424f","tagName":"Sales","tagUuid":"753aac49-64c1-42ed-b92c-40aa56f8ff03"},{"uuid":"31d7900b-1698-40d6-9456-318d054d424f","tagName":"Marketing","tagUuid":"94de41a5-93d3-4dd1-be94-e331cfa94889"},{"uuid":"5b4fa5f2-5226-474e-8963-94fe1e289a01","tagName":"Media","tagUuid":"d6ff234b-5993-4a4a-8a29-9f00097fb964"},{"uuid":"5b4fa5f2-5226-474e-8963-94fe1e289a01","tagName":"Nonprofit","tagUuid":"c9695da4-45e4-4805-8dae-c19eaef7add4"},{"uuid":"18304302-fe47-4b27-a547-18d5eb6fd553","tagName":"Small Midsize Business","tagUuid":"8fa122de-8e45-45e0-be79-e1379b46733d"},{"uuid":"","tagName":"","tagUuid":"50d50592-d197-42bf-b1e7-770d6561786a"}]" data-module-tags-auto="[]" data-taxonomy="753aac49-64c1-42ed-b92c-40aa56f8ff03,94de41a5-93d3-4dd1-be94-e331cfa94889,d6ff234b-5993-4a4a-8a29-9f00097fb964,c9695da4-45e4-4805-8dae-c19eaef7add4,8fa122de-8e45-45e0-be79-e1379b46733d,50d50592-d197-42bf-b1e7-770d6561786a"> <div class="card__image__wrapper"> <a href="https://www.salesforce.com/uk/customer-stories/team-gb-increases-fan-engagement/" tabindex="-1" aria-label="Team GB increases fan engagement by 46% ahead of Olympic Games" data-link-url="https://www.salesforce.com/uk/customer-stories/team-gb-increases-fan-engagement/" data-link-type="image" target="_self"> <img loading="lazy" src="https://wp.salesforce.com/en-us/wp-content/uploads/sites/4/2024/06/Team-GB-production-resource-card-1200x675-PINK.jpg" class="card__image" alt="Team GB increases fan engagement by 46% ahead of Olympic Games" sizes="100vw" srcset="https://wp.salesforce.com/en-us/wp-content/uploads/sites/4/2024/06/Team-GB-production-resource-card-1200x675-PINK.jpg?w=320 320w,https://wp.salesforce.com/en-us/wp-content/uploads/sites/4/2024/06/Team-GB-production-resource-card-1200x675-PINK.jpg?w=640 640w,https://wp.salesforce.com/en-us/wp-content/uploads/sites/4/2024/06/Team-GB-production-resource-card-1200x675-PINK.jpg?w=864 864w,https://wp.salesforce.com/en-us/wp-content/uploads/sites/4/2024/06/Team-GB-production-resource-card-1200x675-PINK.jpg?w=1280 1280w" height="auto" width="auto"/> </a> </div> <div class="card__content__wrapper"> <div class="card__copy__wrapper"> <span class="badge blue95 pl-12 pr-12">Customer Story</span> <h3 class="card__headline mb-16" style=" "> <a href="https://www.salesforce.com/uk/customer-stories/team-gb-increases-fan-engagement/" data-link-text="Team GB increases fan engagement by 46% ahead of Olympic Games" data-link-url="https://www.salesforce.com/uk/customer-stories/team-gb-increases-fan-engagement/" data-link-type="header" target="_self"> Team GB increases fan engagement by 46% ahead of Olympic Games </a> </h3> <div class="card__description mt-16"> Learn how to make lifelong connections with your audience with personalisation </div> </div> <div class="cta_container flex flex--center"> <pbc-button class="cta_button__wrapper" data-link-text="Learn more" data-link-url="https://www.salesforce.com/uk/customer-stories/team-gb-increases-fan-engagement/" data-link-type="primary cta" > <a class="cta_button" data-size="" data-variant="cardText" data-stacking="wideM" aria-label="Learn more: Team GB increases fan engagement by 46% ahead of Olympic Games" href="https://www.salesforce.com/uk/customer-stories/team-gb-increases-fan-engagement/" target="_self" rel="noopener" > Learn more </a> </pbc-button> </div> </div> </div> <div class="card card--card_resource card--generic_card pbc-g-elevation-2 flex border-rad-16" data-component="card" data-loop-index="6" data-module-id="6" data-module-name="bp boosts service agent productivity with Einstein chat summaries." data-module-position="6" data-module-type="card_resource" data-module-tags-manual="[{"uuid":"31d7900b-1698-40d6-9456-318d054d424f","tagName":"Artificial Intelligence","tagUuid":"85c33d9b-9d88-4eb0-9841-f9bfe6723ba4"},{"uuid":"31d7900b-1698-40d6-9456-318d054d424f","tagName":"Service","tagUuid":"27c12145-271a-4de6-b6d3-2b6b08e78860"},{"uuid":"31d7900b-1698-40d6-9456-318d054d424f","tagName":"Customer Success","tagUuid":"a4c39ed3-cf84-4784-be17-4fbc8e29e6d2"},{"uuid":"5b4fa5f2-5226-474e-8963-94fe1e289a01","tagName":"Manufacturing","tagUuid":"b692ce95-f2d7-4a67-a587-c530e302a596"},{"uuid":"18304302-fe47-4b27-a547-18d5eb6fd553","tagName":"Enterprise","tagUuid":"1747c2e4-e577-434b-a6f8-ec656f10ae64"},{"uuid":"","tagName":"","tagUuid":"dd6f3b58-6d7b-43dd-b83e-ebc7041949ee"}]" data-module-tags-auto="[]" data-taxonomy="85c33d9b-9d88-4eb0-9841-f9bfe6723ba4,27c12145-271a-4de6-b6d3-2b6b08e78860,a4c39ed3-cf84-4784-be17-4fbc8e29e6d2,b692ce95-f2d7-4a67-a587-c530e302a596,1747c2e4-e577-434b-a6f8-ec656f10ae64,dd6f3b58-6d7b-43dd-b83e-ebc7041949ee"> <div class="card__image__wrapper"> <a href="https://www.salesforce.com/uk/customer-stories/bp/" tabindex="-1" aria-label="bp boosts service agent productivity with Einstein chat summaries." data-link-url="https://www.salesforce.com/uk/customer-stories/bp/" data-link-type="image" target="_self"> <img loading="lazy" src="https://wp.salesforce.com/en-us/wp-content/uploads/sites/4/2024/04/production-resource-card-BP-720x405-green.png" class="card__image" alt="" sizes="100vw" srcset="https://wp.salesforce.com/en-us/wp-content/uploads/sites/4/2024/04/production-resource-card-BP-720x405-green.png?w=320 320w,https://wp.salesforce.com/en-us/wp-content/uploads/sites/4/2024/04/production-resource-card-BP-720x405-green.png?w=640 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Services","tagUuid":"6e4fc2d6-83a1-4279-a94a-3c75d758e3fc"},{"uuid":"31d7900b-1698-40d6-9456-318d054d424f","tagName":"Service","tagUuid":"27c12145-271a-4de6-b6d3-2b6b08e78860"},{"uuid":"","tagName":"","tagUuid":"809823ea-4316-40e3-9589-29b59096a7fb"},{"uuid":"31d7900b-1698-40d6-9456-318d054d424f","tagName":"Marketing","tagUuid":"94de41a5-93d3-4dd1-be94-e331cfa94889"},{"uuid":"","tagName":"","tagUuid":"cb3bd8e2-f608-4fe4-83bc-f3d9757d2d88"},{"uuid":"","tagName":"","tagUuid":"0681c4df-5f82-4360-a8e8-ccac729d0c02"},{"uuid":"","tagName":"","tagUuid":"92772785-b8ef-4f0f-b488-9230dbaac18d"},{"uuid":"","tagName":"","tagUuid":"5cc3cbb0-e35a-434d-b2e5-08b1dbbd255f"},{"uuid":"","tagName":"","tagUuid":"53e2fe10-46c0-4233-8a9b-66b610a24fe0"},{"uuid":"","tagName":"","tagUuid":"d0c21c93-eee0-4358-ad19-225d302fa229"},{"uuid":"31d7900b-1698-40d6-9456-318d054d424f","tagName":"Sales","tagUuid":"753aac49-64c1-42ed-b92c-40aa56f8ff03"}]" data-module-tags-auto="[]" data-taxonomy="1747c2e4-e577-434b-a6f8-ec656f10ae64,73d8511b-ce45-48fd-b3a7-76ced460517f,6e4fc2d6-83a1-4279-a94a-3c75d758e3fc,27c12145-271a-4de6-b6d3-2b6b08e78860,809823ea-4316-40e3-9589-29b59096a7fb,94de41a5-93d3-4dd1-be94-e331cfa94889,cb3bd8e2-f608-4fe4-83bc-f3d9757d2d88,0681c4df-5f82-4360-a8e8-ccac729d0c02,92772785-b8ef-4f0f-b488-9230dbaac18d,5cc3cbb0-e35a-434d-b2e5-08b1dbbd255f,53e2fe10-46c0-4233-8a9b-66b610a24fe0,d0c21c93-eee0-4358-ad19-225d302fa229,753aac49-64c1-42ed-b92c-40aa56f8ff03"> <div class="card__image__wrapper"> <a href="https://www.salesforce.com/uk/resources/customer-stories/vitality-streamlines-its-distribution-processes/" tabindex="-1" aria-label="Vitality streamlines its distribution processes with Salesforce." data-link-url="https://www.salesforce.com/uk/resources/customer-stories/vitality-streamlines-its-distribution-processes/" data-link-type="image" target="_self"> <img loading="lazy" 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Salesforce." href="https://www.salesforce.com/uk/resources/customer-stories/vitality-streamlines-its-distribution-processes/" target="_self" rel="noopener" > Learn more </a> </pbc-button> </div> </div> </div> <div class="card card--card_resource card--generic_card pbc-g-elevation-2 flex border-rad-16" data-component="card" data-loop-index="12" data-module-id="12" data-module-name="RBC Wealth Management wows new clients with onboarding in 24 minutes." data-module-position="12" data-module-type="card_resource" data-module-tags-manual="[{"uuid":"18304302-fe47-4b27-a547-18d5eb6fd553","tagName":"Enterprise","tagUuid":"1747c2e4-e577-434b-a6f8-ec656f10ae64"},{"uuid":"","tagName":"","tagUuid":"cb3bd8e2-f608-4fe4-83bc-f3d9757d2d88"},{"uuid":"","tagName":"","tagUuid":"0681c4df-5f82-4360-a8e8-ccac729d0c02"},{"uuid":"5b4fa5f2-5226-474e-8963-94fe1e289a01","tagName":"Financial 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data-taxonomy="23b64ff9-4fc8-4890-bd35-6345d2e8ae91,cb3bd8e2-f608-4fe4-83bc-f3d9757d2d88,0681c4df-5f82-4360-a8e8-ccac729d0c02,6e4f0ae8-be9b-4fca-86fe-ef151e597809,1ec7811b-1135-4898-a35c-078406199dd9,27c12145-271a-4de6-b6d3-2b6b08e78860,5cc3cbb0-e35a-434d-b2e5-08b1dbbd255f,53e2fe10-46c0-4233-8a9b-66b610a24fe0,94de41a5-93d3-4dd1-be94-e331cfa94889,244772c2-91a3-4b40-8097-a3a6d0064779,845161ac-92bc-4dae-bc83-9e216249fc00"> <div class="card__image__wrapper"> <a href="https://www.salesforce.com/uk/resources/customer-stories/perfumes-and-companhia/" tabindex="-1" aria-label="New ecommerce and data platform transforms Perfumes & Companhia’s customer journey" data-link-url="https://www.salesforce.com/uk/resources/customer-stories/perfumes-and-companhia/" data-link-type="image" target="_self"> <img loading="lazy" src="https://www.salesforce.com/content/dam/web/en_gb/www/images/perfume-companhia-resource-card-768x432-eu.jpg" class="card__image" alt="" sizes="100vw" 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blue95 pl-12 pr-12">Customer Story</span> <h3 class="card__headline mb-16" style=" "> <a href="https://www.salesforce.com/uk/resources/customer-stories/spotify-improved-advertising-productivity/" data-link-text="Automation keeps Spotify's ad business growing year over year." data-link-url="https://www.salesforce.com/uk/resources/customer-stories/spotify-improved-advertising-productivity/" data-link-type="header" target="_self"> Automation keeps Spotify's ad business growing year over year. </a> </h3> <div class="card__description mt-16"> Learn how the streaming giant boosted advertising sales and improved productivity. </div> </div> <div class="cta_container flex flex--center"> <pbc-button class="cta_button__wrapper" data-link-text="Learn more" data-link-url="https://www.salesforce.com/uk/resources/customer-stories/spotify-improved-advertising-productivity/" data-link-type="primary cta" > <a class="cta_button" data-size="" data-variant="cardText" data-stacking="wideM" aria-label="Learn 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data-module-tags-manual="[{"uuid":"","tagName":"","tagUuid":"cb3bd8e2-f608-4fe4-83bc-f3d9757d2d88"},{"uuid":"","tagName":"","tagUuid":"0681c4df-5f82-4360-a8e8-ccac729d0c02"}]" data-module-tags-auto="[]" data-taxonomy="cb3bd8e2-f608-4fe4-83bc-f3d9757d2d88,0681c4df-5f82-4360-a8e8-ccac729d0c02"> <div class="card__image__wrapper"> <a href="https://www.salesforce.com/uk/resources/customer-stories/n26/" tabindex="-1" aria-label="How N26 is better serving its customers with Marketing and Service Cloud." data-link-url="https://www.salesforce.com/uk/resources/customer-stories/n26/" data-link-type="image" target="_self"> <img loading="lazy" src="https://www.salesforce.com/content/dam/web/en_ie/www/images/customers/n26/N26-resource-card-1200x675.jpg" class="card__image" alt="" sizes="100vw" srcset="https://www.salesforce.com/content/dam/web/en_ie/www/images/customers/n26/N26-resource-card-1200x675.jpg 1200w,https://www.salesforce.com/content/dam/web/en_ie/www/images/customers/n26/N26-resource-card-1200x675.jpg.transform/ucs-l/image.jpg 864w,https://www.salesforce.com/content/dam/web/en_ie/www/images/customers/n26/N26-resource-card-1200x675.jpg.transform/ucs-m/image.jpg 640w,https://www.salesforce.com/content/dam/web/en_ie/www/images/customers/n26/N26-resource-card-1200x675.jpg.transform/ucs-s/image.jpg 320w" height="auto" width="auto"/> </a> </div> <div class="card__content__wrapper"> <div class="card__copy__wrapper"> <span class="badge blue95 pl-12 pr-12">Customer Story</span> <h3 class="card__headline mb-16" style=" "> <a href="https://www.salesforce.com/uk/resources/customer-stories/n26/" data-link-text="How N26 is better serving its customers with Marketing and Service Cloud." data-link-url="https://www.salesforce.com/uk/resources/customer-stories/n26/" data-link-type="header" target="_self"> How N26 is better serving its customers with Marketing and Service Cloud. </a> </h3> <div class="card__description mt-16"> Data-driven service and marketing makes banking easier and more intuitive for customers and employees alike. </div> </div> <div class="cta_container flex flex--center"> <pbc-button class="cta_button__wrapper" data-link-text="Learn more" data-link-url="https://www.salesforce.com/uk/resources/customer-stories/n26/" data-link-type="primary cta" > <a class="cta_button" data-size="" data-variant="cardText" data-stacking="wideM" aria-label="Learn more: How N26 is better serving its customers with Marketing and Service Cloud." href="https://www.salesforce.com/uk/resources/customer-stories/n26/" target="_self" rel="noopener" > Learn more </a> </pbc-button> </div> </div> </div> </div> <div class="cards cards__loader"> <div class="card skeleton-blade-card"> <div class="skeleton-image-left animation"></div> <div class="card__copy__wrapper"> <div class="skeleton-text-tag-left animation"></div> <div class="skeleton-text-one-left animation"></div> <div 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