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Capacity development
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</div><!--/.row--> <div id="pagetitle" class="row"> <div class="col-24 page-heading"> <div> <h1>Capacity development</h1> </div> </div><!--/.col-24 page-heading--> <div class="col-8"></div><!--/.col-8 page-heading--> <div class="col-8" style="text-align:right;"> <div id="ctl00_PlaceHolderPageTitleInTitleArea_ctl02_label" style='display:none'>Rollup Image</div><div id="ctl00_PlaceHolderPageTitleInTitleArea_ctl02__ControlWrapper_RichImageField" class="ms-rtestate-field" style="display:inline" aria-labelledby="ctl00_PlaceHolderPageTitleInTitleArea_ctl02_label"><div class="ms-rtestate-field"></div></div> </div><!--/.col-8 page-heading--> </div><!--/.row--> <div id="breadcrumb" class="row"> <div class="col-32 breadcrumb"> <div class="col-24 col-first"> <p> <em>You are here</em> <span id="ctl00_SiteMapPath1"><a href="#ctl00_SiteMapPath1_SkipLink"><img alt="Skip Navigation Links" src="/WebResource.axd?d=g0s7Jetx05TiQMb_jE_WOTBSIjsJCGMv69rHaaRhdOLtREAPOoGSLehZTZrAnnmSkaGsxMpeJ5lBxVZZ8ZO4FlsxohMPvES5SmZliwuziVk1&t=638563343773552689" width="0" height="0" style="border-width:0px;" /></a><span><a title="ITU" href="/Pages/VariationRoot.aspx">ITU</a></span><span> > </span><span><a href="/en/Pages/default.aspx">Home</a></span><span> > </span><span><a title="The site of the Telecommunication Development Sector of the International Telecommunication Union" href="/en/ITU-D/Pages/default.aspx">ITU-D</a></span><span> > </span><span><a href="/en/ITU-D/Statistics/Pages/default.aspx">ITU-D ICT Statistics</a></span><span> > </span><span>Capacity development</span><a id="ctl00_SiteMapPath1_SkipLink"></a></span> </p> </div><!--/.col-24--> <div class="col-8 col-last"> <div class="share-this clearfix"> <p>Share</p> <div class="addthis_toolbox"> <div class="custom_images"> <a class="addthis_button_facebook"><img src="/PublishingImages/masterpage/buttons/facebook-round.png" 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style='display:none'>Page Content 10</div><div id="ctl00_PlaceHolderMain_ctl00__ControlWrapper_RichHtmlField" class="ms-rtestate-field" style="display:inline" aria-labelledby="ctl00_PlaceHolderMain_ctl00_label"><div style="text-align:justify;"><img width="191" height="135" class="ms-rtePosition-1" alt="capacity_building.JPG" src="/en/ITU-D/Statistics/PublishingImages/capacity_building.JPG" style="margin:5px;width:135px;height:100px;" />ITU assists governments in developing countries in their ICT data collection and dissemination efforts. Support is provided for the production of statistics in the areas of ICT infrastructure <span style="font-size:9pt;line-height:107%;font-family:arial, sans-serif;">and access indicators and indicators on the access and</span> use by household and individuals. Technical workshops are carried out at the national and regional levels to exchange experiences and discuss methodologies, definitions, survey vehicles and other issues related to the collection of ICT statistics.</div> <div style="text-align:justify;"> </div></div> </div> <div class="content-webpart"> <menu class="ms-hide"> <ie:menuitem id="MSOMenu_Help" iconsrc="/_layouts/15/images/HelpIcon.gif" onmenuclick="MSOWebPartPage_SetNewWindowLocation(MenuWebPart.getAttribute('helpLink'), MenuWebPart.getAttribute('helpMode'))" text="Help" type="option" style="display:none"> </ie:menuitem> </menu> </div> <!--/.Underline Boxes 1 in a row with Page title-hyperlink/content field,webpartzone using page content2 --> <div class="row contentNew _invisibleIfEmpty"> <div class="module module-caps module-thumbnail clearfix _invisibleIfEmpty"> <div> <h2> ITU ONLINE TRAINING COURSE ON MEASURING DIGITAL DEVELOPMENT: ICT ACCESS AND USE BY HOUSEHOLDS AND INDIVIDUALS</h2> <div id="ctl00_PlaceHolderMain_ctl05_ctl01_label" style='display:none'>Page Content 2</div><div id="ctl00_PlaceHolderMain_ctl05_ctl01__ControlWrapper_RichHtmlField" class="ms-rtestate-field" style="display:inline" aria-labelledby="ctl00_PlaceHolderMain_ctl05_ctl01_label"><div><br><a href="https://academy.itu.int/training-courses/full-catalogue/measuring-digital-development-ict-access-and-use-households-and-individuals-2" target="_blank"><img src="/en/ITU-D/Statistics/PublishingImages/training/HHcourse.jpg" alt="" style="margin:5px 10px;width:200px;height:200px;" /></a><br>The training aims to strengthen the capacity of countries to produce ICT indicators and statistics according to international standards and methodologies. It is intended to assist national statistical offices in collecting and compiling ICT statistics on the access and use to ICTs by households and individuals, by providing guidance on the collection, processing, evaluation and dissemination of ICT household statistics. It presents the definitions of the indicators following the <a href="/en/ITU-D/Statistics/Pages/publications/manual.aspx" target="_blank">ITU Manual for measuring ICT access and use by households and individuals</a>, as well practical advice how to plan, design and conduct ICT household surveys. <br></div><div><br></div><div>The training is intended for participants who are responsible for collecting and/or producing statistics on the access to and use of ICTs by households and individuals, which is usually the responsibility of national statistical offices. Sometimes surveys are done in collaboration with ICT ministries or the regulatory agency, which might therefore benefit from the training as well. ICT analysts and researchers, as well as the press and students will also find the training useful in understanding the uptake of ICTs around the world, and for monitoring and benchmarking digital development.</div><div><br></div><div>After taking this course, participants should be able to manage the conduct of an ICT household survey at the national level, which will allow to compile indicators on the access to and use of ICTs by households and individuals following the standards set by the ITU Manual for measuring ICT access and use by households and individuals. Participants completing the course will have a state-of-the-art understanding of the key methodological considerations, challenges, and global standards applied for collecting globally comparable data. They will first learn about the need for coordination at the national level, followed by all the steps necessary to plan and conduct an ICT household survey. Next the core indicators emanating from the survey will be taught. Participants will then learn how to design a survey that will collect these indicators, and how a survey should be processed and disseminated. Finally, participants will learn how to evaluate the survey process.</div><div><br></div><div>The 2023 edition of this training is available on the ITU Academy portal. The training is free of charge. The coursework in total requires about three full days, but can be followed at one’s own pace. To register, please visit the <a href="https://academy.itu.int/training-courses/full-catalogue/measuring-digital-development-ict-access-and-use-households-and-individuals-2" target="_blank">ITU Academy portal</a>, where you must first create an account if you don’t have one already.<br></div><div><br></div></div> </div> <div class="content-webpart"> </div> </div> </div> <!--/.Underline Boxes 2 in a row with Page title-hyperlink/content field,webpartzone using page content3 --> <div class="row contentNew _invisibleIfEmpty"> <div class="module module-caps module-thumbnail clearfix _invisibleIfEmpty"> <div id="ctl00_PlaceHolderMain_DisplayModeContentBox3"> <h2> ITU online training course on Measuring digital development: Telecommunication/ICT Indicators</h2> <div id="ctl00_PlaceHolderMain_DisplayModeContentBox3_ctl01_label" style='display:none'>Page Content 3</div><div id="ctl00_PlaceHolderMain_DisplayModeContentBox3_ctl01__ControlWrapper_RichHtmlField" class="ms-rtestate-field" style="display:inline" aria-labelledby="ctl00_PlaceHolderMain_DisplayModeContentBox3_ctl01_label"><div style="text-align:justify;"><br><a href="https://academy.itu.int/training-courses/full-catalogue/measuring-digital-development-telecommunicationict-indicators-2" target="_blank"><img src="/en/ITU-D/Statistics/PublishingImages/training/WTIcourse.jpg" alt="" style="margin:5px 10px;width:200px;height:200px;" /></a><br>The training aims to strengthen the capacity of countries to produce ICT indicators and statistics according to international standards and methodologies. It presents the main groups of telecommunication/ICT indicators collected and the different questionnaires as well as the definition and methodologies of the indicators following the <a href="/en/ITU-D/Statistics/Pages/publications/handbook.aspx" target="_blank">ITU Handbook for the collection of administrative data on telecommunications/ICT</a>. Examples provided address data gaps and challenges faced by countries and suggests possible solutions.<div><br></div><div><div>The training is intended for participants who are responsible for collecting and/or producing such statistics in ministries, regulatory agencies, and national statistical offices around the world. Telecommunication analysts and researchers, as well as the press and students will also find the training useful in understanding the telecommunications market and services, and for monitoring and benchmarking digital development. The course is structured into five modules that cover five key domains of telecommunication/ICT indicators, such as fixed-broadband networks, mobile-broadband networks, Internet, traffic and bundled services; finance, broadcasting and QoS, or ICT prices.<br></div><div><br></div><div><div>The 2023 edition of this training is available on the ITU Academy portal. The training <span style="font-family:arial, helvetica, sans-serif;font-size:12px;font-style:normal;font-weight:400;text-align:justify;">is free of charge. </span>The coursework in total requires two full days, but can be followed at one’s own pace. To register, please visit the <a href="https://academy.itu.int/training-courses/full-catalogue/measuring-digital-development-telecommunicationict-indicators-2" target="_blank">ITU Academy portal</a> where you must first create an account, if you don’t have one already.</div><div> <br></div></div></div></div></div> </div> <div class="content-webpart"> </div> </div> </div> <!--/. Underline Box3 in a row with Page title-hyperlink/content field,webpartzone using page content 4 --> <div class="row contentNew _invisibleIfEmpty"> <div class="module module-caps module-thumbnail clearfix _invisibleIfEmpty"> <div id="ctl00_PlaceHolderMain_DisplayModeContentBox4"> <h2> ITU online training course on mobile phone data </h2> <div id="ctl00_PlaceHolderMain_DisplayModeContentBox4_ctl01_label" style='display:none'>Page Content 4</div><div id="ctl00_PlaceHolderMain_DisplayModeContentBox4_ctl01__ControlWrapper_RichHtmlField" class="ms-rtestate-field" style="display:inline" aria-labelledby="ctl00_PlaceHolderMain_DisplayModeContentBox4_ctl01_label"><br><a href="https://academy.itu.int/training-courses/full-catalogue/mobile-phone-data" target="_blank"><img src="/en/ITU-D/Statistics/PublishingImages/training/MPDcourse.jpg" alt="" style="margin:5px 10px;width:200px;height:201px;" /></a><br>This course aims to raise awareness of what mobile phone data is and to showcase how it can be applied at a National Statistical Organisation (NSO). Information will be shared on how to obtain mobile phone data, plus the opportunities and challenges it presents for incorporating its use at the NSO. The course has been developed by the Task Team on Mobile Phone Data of the UN Committee of Experts on Big Data and Data Science for Official Statistics (UN-CEBD).<br> <br>The training is intended for anyone interested in mobile phone data, especially those working with the theme of public statistics.<br> <span style="font-family:arial, helvetica, sans-serif;font-size:12px;font-style:normal;font-weight:400;text-align:justify;"><br>The training is available on the ITU Academy portal and </span><span style="font-style:normal;font-weight:400;font-size:12px;font-family:arial, helvetica, sans-serif;text-align:justify;">is free of charge. <span style="font-family:arial, helvetica, sans-serif;font-size:12px;font-style:normal;font-weight:400;text-align:justify;">To register, please visit the </span><a href="https://academy.itu.int/training-courses/full-catalogue/mobile-phone-data" target="_blank">ITU Academy portal</a><span style="font-family:arial, helvetica, sans-serif;font-size:12px;font-style:normal;font-weight:400;text-align:justify;"> where you must first create an account, if you don’t have one already.</span></span><br><br><br></div> </div> <div class="content-webpart"> </div> </div> </div> <!--/Underline Box 4 in a row with Page title-hyperlink/content field,webpartzone using page content 5 --> <div class="row contentNew _invisibleIfEmpty"> <div class="module module-caps module-thumbnail clearfix _invisibleIfEmpty"> <div id="ctl00_PlaceHolderMain_DisplayModeContentBox5"> <h2> Technical workshops on statistics</h2> <div id="ctl00_PlaceHolderMain_DisplayModeContentBox5_ctl01_label" style='display:none'>Page Content 5</div><div id="ctl00_PlaceHolderMain_DisplayModeContentBox5_ctl01__ControlWrapper_RichHtmlField" class="ms-rtestate-field" style="display:inline" aria-labelledby="ctl00_PlaceHolderMain_DisplayModeContentBox5_ctl01_label"><span style="font-family:arial, helvetica, sans-serif;font-size:12px;font-style:normal;font-weight:400;text-align:justify;"><br>To help guide countries in their data collection efforts, ITU carries out </span><a href="/en/ITU-D/Statistics/Pages/events/tech.aspx" style="font-style:normal;font-weight:400;font-size:12px;font-family:arial, helvetica, sans-serif;text-align:justify;">regional and national workshops</a><span style="font-family:arial, helvetica, sans-serif;font-size:12px;font-style:normal;font-weight:400;text-align:justify;"> in the area of ICT infrastructure and access indicators included in the </span><a href="/en/ITU-D/Statistics/Pages/publications/handbook.aspx" target="_blank" style="font-style:normal;font-weight:400;font-size:12px;font-family:arial, helvetica, sans-serif;text-align:justify;">ITU Handbook for the Collection of Administrative Data on Telecommunications/ICT</a><span style="font-family:arial, helvetica, sans-serif;font-size:12px;font-style:normal;font-weight:400;text-align:justify;">, and in the area of <a href="/en/ITU-D/Statistics/Pages/publications/manual.aspx" target="_blank">ICT Access and Use by Households and Individuals</a>. These workshops cover indicators and definitions, data sources and questionnaires, databases, dissemination and other relevant topics. Frequently, the workshops are co-organized with other </span><a href="/en/ITU-D/Statistics/Pages/intlcoop/partnership/default.aspx#members" style="font-style:normal;font-weight:400;font-size:12px;font-family:arial, helvetica, sans-serif;text-align:justify;">members of the Partnership on Measuring ICT for Development</a><span style="font-family:arial, helvetica, sans-serif;font-size:12px;font-style:normal;font-weight:400;text-align:justify;">.</span><br><p> </p></div> </div> <div class="content-webpart"> </div> </div> </div> <!--/Underline Box 5 in a row with Page title-hyperlink/content field,webpartzone using page content 17 --> <div class="row contentNew _invisibleIfEmpty"> <div class="module module-caps module-thumbnail clearfix _invisibleIfEmpty"> <div> <h2> </h2> <div id="ctl00_PlaceHolderMain_ctl22_ctl01_label" style='display:none'>Page Content 17</div><div id="ctl00_PlaceHolderMain_ctl22_ctl01__ControlWrapper_RichHtmlField" class="ms-rtestate-field" style="display:inline" aria-labelledby="ctl00_PlaceHolderMain_ctl22_ctl01_label"></div> </div> <div class="content-webpart"> </div> </div> </div> <!--/Underline Box 6 in a row with Page title-hyperlink/content field,webpartzone using page content 18 --> <div class="row contentNew _invisibleIfEmpty"> <div class="module module-caps module-thumbnail clearfix _invisibleIfEmpty"> <div> <h2> </h2> <div id="ctl00_PlaceHolderMain_ctl28_ctl01_label" style='display:none'>Page Content 18</div><div id="ctl00_PlaceHolderMain_ctl28_ctl01__ControlWrapper_RichHtmlField" class="ms-rtestate-field" style="display:inline" aria-labelledby="ctl00_PlaceHolderMain_ctl28_ctl01_label"></div> </div> <div class="content-webpart"> </div> </div> </div> <!--/Underline Box 7 in a row with Page title-hyperlink/content field,webpartzone using page content 19 --> <div class="row contentNew _invisibleIfEmpty"> <div class="module module-caps module-thumbnail clearfix _invisibleIfEmpty"> <div> <h2> </h2> <div id="ctl00_PlaceHolderMain_ctl34_ctl01_label" style='display:none'>Page Content 19</div><div id="ctl00_PlaceHolderMain_ctl34_ctl01__ControlWrapper_RichHtmlField" class="ms-rtestate-field" style="display:inline" aria-labelledby="ctl00_PlaceHolderMain_ctl34_ctl01_label"></div> </div> <div class="content-webpart"> </div> </div> </div> <!--/Underline Box 8 in a row with Page title-hyperlink/content field,webpartzone using page content 20 --> <div class="row contentNew _invisibleIfEmpty"> <div class="module module-caps module-thumbnail clearfix _invisibleIfEmpty"> <div> <h2> </h2> <div id="ctl00_PlaceHolderMain_ctl40_ctl01_label" style='display:none'>Page Content 20</div><div id="ctl00_PlaceHolderMain_ctl40_ctl01__ControlWrapper_RichHtmlField" class="ms-rtestate-field" style="display:inline" aria-labelledby="ctl00_PlaceHolderMain_ctl40_ctl01_label"></div> </div> <div class="content-webpart"> </div> </div> </div> </div><!--/.col-22--> <!--/END of Center-Column --> <!--/Right hand side Column --> <div class="col-10 sidebar"> <!--/First Right hand side Tabs : below is the Edit Mode using page content 11,12,13 --> <!--/First Right hand side Tabs : below is the Display Mode with invisibility class --> <div class="module module-tabs _invisibleIfEmpty"> <ul class="tabs clearfix"> <li class="_invisibleIfEmpty" style="width:92px"><a href="#tab1"><span> ABOUT US </span></a></li> <li class="_invisibleIfEmpty" style="width:92px"><a href="#tab2"><span> FAQs </span></a></li> <li class="_invisibleIfEmpty" style="width:92px"><a href="#tab3"><span> CONTACT </span></a></li> </ul> <div class="tab-box" id="tab1"> <div class="module-content"> <div class="contentNew _invisibleIfEmpty"><div id="ctl00_PlaceHolderMain_EditModePanel10_ctl00_label" style='display:none'>Page Content 11</div><div id="ctl00_PlaceHolderMain_EditModePanel10_ctl00__ControlWrapper_RichHtmlField" class="ms-rtestate-field" style="display:inline" aria-labelledby="ctl00_PlaceHolderMain_EditModePanel10_ctl00_label"></div></div> <div class="content-webpart"> <div class="ms-webpart-zone ms-fullWidth"> <div id="MSOZoneCell_WebPartctl00_SPWebPartManager1_g_81d29cfc_cd48_4cc1_859b_beceeb27d55a" class="s4-wpcell-plain ms-webpartzone-cell ms-webpart-cell-vertical-inline-table ms-webpart-cell-vertical ms-fullWidth "> <div class="ms-webpart-chrome ms-webpart-chrome-vertical ms-webpart-chrome-fullWidth "> <div WebPartID="81d29cfc-cd48-4cc1-859b-beceeb27d55a" HasPers="false" id="WebPartctl00_SPWebPartManager1_g_81d29cfc_cd48_4cc1_859b_beceeb27d55a" width="100%" class="ms-WPBody noindex " allowDelete="false" allowExport="false" style="" ><div id="ctl00_SPWebPartManager1_g_81d29cfc_cd48_4cc1_859b_beceeb27d55a"> <table> <tr height="4px"> <td colspan="2"> </td> </tr> <tr> <td style="vertical-align:top"> </td> <td width="4px"> </td> <td style="vertical-align: top">As the UN specialized agency for ICTs, ITU is the official source for global ICT statistics. Find out more about how we produce and disseminate data, our main events and products. <a href="/en/ITU-D/Statistics/Pages/about.aspx" target="_blank">More></a></td> </tr> </table> </div><div class="ms-clear"></div></div> </div> </div> </div> </div> </div> </div> <div class="tab-box" id="tab2"> <div class="module-content"> <div class="contentNew _invisibleIfEmpty"><div id="ctl00_PlaceHolderMain_EditModePanel11_ctl00_label" style='display:none'>Page Content 12</div><div id="ctl00_PlaceHolderMain_EditModePanel11_ctl00__ControlWrapper_RichHtmlField" class="ms-rtestate-field" style="display:inline" aria-labelledby="ctl00_PlaceHolderMain_EditModePanel11_ctl00_label"></div></div> <div class="content-webpart"> <div class="ms-webpart-zone ms-fullWidth"> <div id="MSOZoneCell_WebPartctl00_SPWebPartManager1_g_8233a111_7c2e_46b9_9f78_b593c9b8ee9f" class="s4-wpcell-plain ms-webpartzone-cell ms-webpart-cell-vertical-inline-table ms-webpart-cell-vertical ms-fullWidth "> <div class="ms-webpart-chrome 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width="4px"> </td> <td style="vertical-align: top"><p>A list of <a href="/en/ITU-D/Statistics/Pages/faq/default.aspx">frequently asked questions (FAQs)</a> is available to help you find information about ITU data.</p><p>For additional information, contact us at: <a href="mailto:indicators@itu.int" target="_blank">indicators@itu.int</a></p></td> </tr> </table> </div><div class="ms-clear"></div></div> </div> </div> </div> </div> </div> </div> </div> <!--/ Blue Box 1 with title,content-field,webpart zone using invisibility class & page content/title 15 --> <div class="module module-blue module-greybg _invisibleIfEmpty"> <div class="contentNew module-content _invisibleIfEmpty"> <div class="module-header _invisibleIfEmpty"><h2> QUICK LINKS</h2></div> <div id="ctl00_PlaceHolderMain_ctl61_label" style='display:none'>Page Content 15</div><div id="ctl00_PlaceHolderMain_ctl61__ControlWrapper_RichHtmlField" class="ms-rtestate-field" style="display:inline" 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href="/en/ITU-D/Statistics/Pages/capacitydev/default.aspx"> <font style="font-weight:normal">Capacity development</font> </a> </p> <p style="margin-bottom:-5px;text-indent: -24px;padding-left:0px;margin-left:18px;width:90%"> <img src="/en/ITU-D/PublishingImages/Arrow.gif" style="margin-left:10px"> <a href="/en/ITU-D/Statistics/Pages/bigdata/default.aspx"> <font style="font-weight:normal">Big data for measuring the information society</font> </a> </p> <p style="margin-bottom:-5px;text-indent: -24px;padding-left:0px;margin-left:18px;width:90%"> <img src="/en/ITU-D/PublishingImages/Arrow.gif" style="margin-left:10px"> <a href="/en/ITU-D/Statistics/Pages/expertgroups.aspx"> <font style="font-weight:normal">Expert groups</font> </a> </p> <p style="margin-bottom:-5px;text-indent: -24px;padding-left:0px;margin-left:18px;width:90%"> <img src="/en/ITU-D/PublishingImages/Arrow.gif" style="margin-left:10px"> <a href="/en/ITU-D/Statistics/Pages/ICTprices/default.aspx"> <font 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