CINXE.COM

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href="/sg/english/manage-booking/check-in-options/" style="display:none">Check-in options</a><a href="/sg/english/before-you-fly/travel/dangerous-goods-policy/" style="display:none">Guide to dangerous goods</a><a href="/sg/english/before-you-fly/travel/rules-and-notices/" style="display:none">Rules and notices</a><a href="/sg/english/before-you-fly/health/medical-information-form/" style="display:none">Medical information form (MEDIF)</a><a href="/sg/english/before-you-fly/travel/dietary-requirements/" style="display:none">Dietary information</a><a href="/sg/english/before-you-fly/travel/dangerous-goods-policy/" style="display:none">Banned substances in the UAE</a><a href="/sg/english/before-you-fly/dubai-international-airport/emirates-terminal-3/" style="display:none">Emirates Terminal 3</a><a href="/sg/english/before-you-fly/dubai-international-airport/transferring-between-terminals/" style="display:none">Transferring between terminals</a><a href="/sg/english/book/transportation/" style="display:none">To and from the airport</a><a href="/sg/english/before-you-fly/dubai-international-airport/shuttle-service-dubai/" style="display:none">Shuttle service in Dubai</a><a href="/sg/english/before-you-fly/baggage/checked-baggage/" style="display:none">Checked baggage</a><a href="/sg/english/before-you-fly/baggage/cabin-baggage-rules/" style="display:none">Cabin baggage</a><a href="/sg/english/before-you-fly/baggage/purchase-additional-baggage-allowance/" style="display:none">Purchase more baggage</a><a href="/sg/english/before-you-fly/baggage/unusual-baggage-and-special-allowances/" style="display:none">Extra checked baggage allowances</a><a href="/sg/english/before-you-fly/baggage/baggage-services-dubai/" style="display:none">Baggage services in Dubai</a><a href="/sg/english/before-you-fly/visa-passport-information/travelling-to-and-from-the-united-states/" style="display:none">USA travel authorisation</a><a href="/sg/english/experience/cabin-features/first-class/" style="display:none">First Class</a><a href="/sg/english/experience/cabin-features/business-class/" style="display:none">Business Class</a><a href="/sg/english/experience/cabin-features/premium-economy-class/" style="display:none">Premium Economy </a><a href="/sg/english/experience/cabin-features/economy-class/" style="display:none">Economy Class</a><a href="/sg/english/experience/inflight-entertainment/ice/" style="display:none">What's on ice</a><a href="/sg/english/experience/inflight-entertainment/ice-tv-live/" style="display:none">ice TV Live</a><a href="/sg/english/experience/inflight-entertainment/onboard-wifi/" style="display:none">Onboard Wi-Fi</a><a href="/sg/english/experience/inflight-entertainment/children-entertainment/" style="display:none">Children's entertainment</a><a href="/sg/english/experience/inflight-entertainment/podcasts/" style="display:none">Emirates World Interviews</a><a href="/sg/english/experience/dining/first-class/" style="display:none">First Class dining</a><a href="/sg/english/experience/dining/business-class/" style="display:none">Business Class dining</a><a href="/sg/english/experience/dining/premium-economy/" style="display:none">Premium Economy dining</a><a href="/sg/english/experience/dining/economy-class/" style="display:none">Economy Class dining</a><a href="/sg/english/experience/drinks/" style="display:none">Drinks</a><a href="/sg/english/experience/our-fleet/boeing-777/" style="display:none">Boeing 777</a><a href="/sg/english/experience/our-fleet/a380/" style="display:none">Emirates A380</a><a href="/sg/english/experience/our-fleet/emirates-executive/" style="display:none">Emirates Executive</a><a href="/sg/english/experience/our-fleet/photo-gallery/" style="display:none">Emirates Photo Gallery</a><a href="/sg/english/experience/seating-charts/" style="display:none">Seating charts</a><a href="/sg/english/experience/chauffeur-drive/" style="display:none">Chauffeur-drive</a><a href="/sg/english/experience/the-emirates-service/" style="display:none">The Emirates Service</a><a href="/sg/english/experience/seasonal-occasions/" style="display:none">Seasonal occasions</a><a href="/sg/english/experience/review/" style="display:none">Ratings & Reviews</a><a href="/sg/english/experience/contactless-journey/" style="display:none">Contactless journey</a><a href="/sg/english/experience/our-lounges/first-class/" style="display:none">First Class lounge</a><a href="/sg/english/experience/our-lounges/business-class/" style="display:none">Business Class lounge</a><a href="/sg/english/experience/our-lounges/worldwide/" style="display:none">Worldwide lounges</a><a href="/sg/english/experience/our-lounges/partners/" style="display:none">Partner lounges</a><a href="/sg/english/experience/our-lounges/paid-lounge-access/" style="display:none">Paid lounge access</a><a href="/sg/english/experience/our-lounges/marhaba/" style="display:none">marhaba lounge</a><a href="/sg/english/experience/shop-emirates/duty-free/" style="display:none">Emirates duty free collection</a><a href="/sg/english/experience/shop-emirates/official-store/" style="display:none">Emirates Official Store</a><a href="/sg/english/family/planning-your-family-trip/unaccompanied-minors/" style="display:none">Unaccompanied minors</a><a href="/sg/english/before-you-fly/health/before-you-leave/" style="display:none">Pregnancy</a><a href="/sg/english/before-you-fly/baggage/unusual-baggage-and-special-allowances/" style="display:none">Baggage allowances</a><a href="/sg/english/help/faq-topics/special-assistance-and-requests/faq/what-are-the-ticketing-rules-for-child-and-infant-passengers-on-emirates/" style="display:none">Child and infant fare rules</a><a href="/sg/english/help/faq-topics/special-assistance-and-requests/faq/are-there-special-services-if-i-m-travelling-with-young-children-or-infants/" style="display:none">Car seats and bassinets</a><a href="/sg/english/family/on-board/travelling-with-children/" style="display:none">Travelling with children</a><a href="/sg/english/family/on-board/travelling-with-infants/" style="display:none">Travelling with infants</a><a href="/sg/english/help/faq-topics/baggage-and-lost-property/faq/are-there-additional-baggage-allowances-if-i-m-travelling-with-an-infant/" style="display:none">Infant baggage allowance</a><a href="/sg/english/experience/dining/children/" style="display:none">Child and infant meals</a><a href="/sg/english/experience/inflight-entertainment/children-entertainment/" style="display:none">Children’s entertainment</a><a href="/sg/english/family/fun-for-kids/toys/" style="display:none">Kids’ toys</a><a href="/sg/english/family/fun-for-kids/activities-for-kids/" style="display:none">Activities for kids</a><a href="https://www.emirates.com/media-centre/" style="display:none">Media centre</a><a href="/sg/english" style="display:none">Group companies</a><a href="/sg/english/about-us/safety/" style="display:none">Safety</a><a href="/sg/english/about-us/financial-transparency/" style="display:none">Financial transparency</a><a href="/sg/english/about-us/business-policies-and-practices/" style="display:none">Responsible business</a><a href="/sg/english/about-us/our-people/leadership-team/" style="display:none">Our Leadership team</a><a href="https://www.emiratesgroupcareers.com/" style="display:none">Careers</a><a href="/sg/english/about-us/our-planet/sustainability-in-operations/" style="display:none">Sustainability in operations</a><a href="/sg/english/about-us/our-planet/environmental-policy/" style="display:none">Environmental policy</a><a href="/sg/english/about-us/our-planet/environmental-reports/" style="display:none">Environmental reports</a><a href="https://www.emiratesairlinefoundation.org/" style="display:none">The Emirates Airline Foundation</a><a href="/sg/english/about-us/our-communities/sponsorship/" style="display:none">Sponsorships</a><a href="/sg/english/destinations/flights-to-asia-pacific/" style="display:none">Asia and Pacific</a><a href="/sg/english/destinations/flights-to-north-south-america/" style="display:none">Americas</a><a href="/sg/english/destinations/flights-to-africa/" style="display:none">Africa</a><a href="/sg/english/destinations/flights-to-europe/" style="display:none">Europe</a><a href="/sg/english/destinations/flights-to-middle-east/" style="display:none">Middle East</a><a href="/sg/english/destinations/sin/lhr/flights-from-singapore-to-london-heathrow/" style="display:none">London</a><a href="/sg/english/destinations/sin/mle/flights-from-singapore-to-male/" style="display:none">Maldives</a><a href="/sg/english/destinations/sin/mel/flights-from-singapore-to-melbourne/" style="display:none">Melbourne</a><a href="/sg/english/destinations/sin/cdg/flights-from-singapore-to-paris/" style="display:none">Paris</a><a href="/sg/english/destinations/sin/sez/flights-from-singapore-to-mahe/" style="display:none">Seychelles</a><a href="/sg/english/destinations/flights-to-dubai/" style="display:none">Flights to Dubai</a><a href="/sg/english/destinations/sin/dxb/flights-from-singapore-to-dubai/" style="display:none">Singapore to Dubai</a><a href="/sg/english/destinations/flights-to-madagascar/" style="display:none">Madagascar </a><a href="/sg/english/destinations/flights-to-adelaide/" style="display:none">Adelaide</a><a href="/sg/english/destinations/flights-to-bogota/" style="display:none">Bogotá</a><a href="/sg/english/destinations/flights-to-phnom-penh/" style="display:none">Phnom Penh</a><a href="/sg/english/destinations/flights-to-edinburgh/" style="display:none">Edinburgh</a><a href="/sg/english/travel-partners/qantas/" style="display:none">Qantas</a><a href="/sg/english/travel-partners/flydubai/" style="display:none">flydubai</a><a href="/sg/english/destinations/holiday-inspiration/beach/" style="display:none">Beach destinations</a><a href="/sg/english/destinations/holiday-inspiration/nature/" style="display:none">Wildlife holidays</a><a href="/sg/english/destinations/holiday-inspiration/history/" style="display:none">History and culture holidays</a><a href="/sg/english/destinations/holiday-inspiration/shop/" style="display:none">City breaks</a><a href="/sg/english/destinations/holiday-inspiration/food/" style="display:none">Backpacking and hiking holidays</a><a href="/sg/english/skywards/membership-tiers/" style="display:none">Membership tiers</a><a href="/sg/english/skywards/flydubai/" style="display:none">flydubai</a><a href="/sg/english/skywards/cash-plus-miles/" style="display:none">Cash+Miles</a><a href="/sg/english/skywards/digital-membership-card/" style="display:none">Digital membership card</a><a href="/sg/english/skywards/my-family/" style="display:none">My family</a><a href="/sg/english/skywards/spend-miles/" style="display:none">Spend Miles</a><a href="/sg/english/skywards/account/my-statement/claim-miles/" style="display:none">Claim Miles</a><a href="/sg/english/skywards/do-more-with-your-miles/" style="display:none">Buy Miles</a><a href="/sg/english/skywards/earn-miles/" style="display:none">Earn Miles</a><a href="/sg/english/skywards/skysurfers/" style="display:none">Skywards Skysurfers</a><a href="https://exclusives.skywards.com/" style="display:none">Skywards Exclusives</a><a href="/sg/english/skywards/partners/" style="display:none">Our Partners</a><a href="/sg/english/skywards/partners/skywards-miles-mall/" style="display:none">Skywards Miles Mall</a><a href="/sg/english/skywards/miles-calculator/" style="display:none">Miles Calculator</a><a href="/sg/english/login/account-recovery-page/" style="display:none">Log in to Emirates Skywards</a><a href="/sg/english/skywards/skywards-plus/subscription/" style="display:none">Skywards+</a><a href="/sg/english/business-rewards/registration.aspx" style="display:none">Register your company</a><a href="/sg/english/login/login/" style="display:none">Log in to Business Rewards</a><a href="/sg/english/business-rewards/benefits/" style="display:none">Benefits</a><a href="/sg/english/business-rewards/how-the-programme-works/" style="display:none">How the programme works</a><a href="/sg/english/help/faq-topics/emirates-business-rewards/" style="display:none">Help</a><a href="/sg/english/manage-booking/change-flight/" style="display:none">Changing or cancelling</a><a href="/sg/english/before-you-fly/visa-passport-information/" style="display:none">Visa and passport help</a><a href="/sg/english/help/forms/complaint/" style="display:none">Feedback and complaints</a><a href="/sg/english/before-you-fly/baggage/delayed-damaged-baggage/" style="display:none">Delayed or damage baggage support</a><a href="/sg/english/help/forms/lost-property/" style="display:none">Lost property</a><a href="/sg/english/before-you-fly/dubai-international-airport/dubai-connect/" style="display:none">Dubai Connect</a><a href="/sg/english/help/travel-updates/" style="display:none">Recent travel updates</a><a href="/sg/english/manage-booking/flight-status/" style="display:none">Check your flight status</a><a href="/sg/english/before-you-fly/health/accessible-travel/" style="display:none">Accessible travel with Emirates</a><a href="/sg/english/help/faq-topics/special-assistance-and-requests/" style="display:none">Special assistance and requests</a><a href="/sg/english/help/faq-topics/booking-with-emirates/" style="display:none">Booking with Emirates</a><a href="/sg/english/help/faq-topics/our-network-and-codeshares/" style="display:none">Our network and codeshares</a><a href="/sg/english/help/faq-topics/our-other-products/" style="display:none">Our other products</a><a href="/sg/english/help/faq-topics/special-assistance-and-requests/" style="display:none">Special assistance and requests</a><a href="/sg/english/help/faq-topics/baggage-and-lost-property/" style="display:none">Baggage and lost property</a><a href="/sg/english/help/faq-topics/preparing-to-travel/" style="display:none">Preparing to travel</a><a href="/sg/english/help/faq-topics/at-the-airport/" style="display:none">At the airport</a><a href="/sg/english/help/faq-topics/emirates-skywards/" style="display:none">Emirates Skywards</a><a href="/sg/english/help/faq-topics/emirates-business-rewards/" style="display:none">Emirates Business Rewards</a><a href="/sg/english/help/faq-topics/your-on-board-experience/" style="display:none">Your on-board experience</a><a href="/sg/english/help/faq-topics/tools-and-resources/" style="display:none">Tools and resources</a><a href="/sg/english/help/faq-topics/mobile-and-the-emirates-app/" style="display:none">Mobile and The Emirates App</a><a href="/sg/english/help/faq-topics/cancelling-or-changing-a-booking/" style="display:none">Cancelling or changing a booking</a><a href="/sg/english/help/faq-topics/disrupted-travel/" style="display:none">Disrupted travel</a><a href="/sg/english/help/faq-topics/about-emirates/" style="display:none">About Emirates</a></div></header><main id="maincontent"><div id="56027" data-organism="faq-category-detail"><div class="faqcategory-details"><div class="e-container--separator"><div class="page-header"><div class="content-header faqcategory-details__header" id="content-header355529"><h1 class="content-header__text content-header__text--large faqcategory-details__text reset-h">Special assistance and requests</h1></div></div></div><div class="e-container e-container--separator" itemscope="" itemType="https://schema.org/FAQPage"><div class="sticky-left-nav "><div class="scroll"><div class="scroll__box scroll__box--use-scroll"><div><ul><li class="active-sticky-nav" data-link-id="43974"><a data-id="leftnav_link" data-link="Medicine onboard and transportation" aria-label="" session="[object Object]" href="javascript:void(0)" class="focusout-button link call-to-action">Medicine onboard and transportation</a></li><li class="" data-link-id="43924"><a data-id="leftnav_link" data-link="Service animals" aria-label="" session="[object Object]" href="javascript:void(0)" class="focusout-button link call-to-action">Service animals</a></li><li class="" data-link-id="43964"><a data-id="leftnav_link" data-link="Special assistance" aria-label="" session="[object Object]" href="javascript:void(0)" class="focusout-button link call-to-action">Special assistance</a></li><li class="" data-link-id="192425"><a data-id="leftnav_link" data-link="Accessible travel" aria-label="" session="[object Object]" href="javascript:void(0)" class="focusout-button link call-to-action">Accessible travel</a></li></ul></div></div><div class="scroll__bar"></div></div></div><div class="e-container e-container--separator sticky-item" id="43974"><div class="e-container e-container--separator"><div class="content-faq" data-auto="content-faq"><p class="content-faq__content-pre-header-text"></p><div class="content-header" id="content-header125826"><h2 class="content-header__text content-header__text--medium reset-h">Medicine onboard and transportation</h2></div><ul class="dropdown-list undefined" data-auto="dropdown-list"><li itemscope="" itemprop="mainEntity" itemtype="https://schema.org/Question" class="dropdown-list__item content-faq__dropdown-item dropdown-list__item--selected content-faq__dropdown-item--selected"><button class="dropdown-list__item-button" type="button" aria-controls="dropdown-list__125826__0" aria-expanded="true" aria-label="What if I have special medications that I must carry with me? "><span class="dropdown-list__item-title" aria-hidden="true"><div><h3 id="46474" class="content-faq__cards-header-title" itemProp="name">What if I have special medications that I must carry with me?</h3></div><link itemProp="url" href="/sg/english/help/faq-topics/special-assistance-and-requests/faq/what-if-i-have-special-medications-that-i-must-carry-with-me/"/></span><div class="dropdown-list__item-text-icon"><span class="text-icon"></span><span dir="auto" class="arrow arrow--wrap-in-circle pictogram-wrapper" aria-hidden="true"><i class="icon icon-chevron-up"></i></span></div></button><div role="tabpanel" id="dropdown-list__125826__0" class="dropdown-animation" style="height:auto"><div class="dropdown-animation__container dropdown-animation__container--show"><div class="content-faq__item" itemscope="" itemProp="acceptedAnswer" itemType="https://schema.org/Answer"><div itemProp="text"><div class="enhanced-rich-text content-faq__rich-text">If you require special medication, you should always carry your prescription with you when you board any flight. Different countries have different laws governing the possession and importation of prescription drugs, and some countries have limited supplies should you require a refill of your prescription, so it is always better to bring an extra supply with you. For further information concerning any particular medications, consult with your physician and contact the local embassy of the country to which you are travelling.</div></div></div></div></div></li></ul></div></div><div class="faqcategory-details__backToTopLink"><a session="[object Object]" href="javascript:void(0)" class="link link--with-hover-bg link--default link--underline backtotop-link"><span class="link__text link__text--underline">Back to top</span></a></div></div><div class="e-container e-container--separator sticky-item" id="43924"><div class="e-container e-container--separator"><div class="content-faq" data-auto="content-faq"><p class="content-faq__content-pre-header-text"></p><div class="content-header" id="content-header125827"><h2 class="content-header__text content-header__text--medium reset-h">Service animals</h2></div><ul class="dropdown-list undefined" data-auto="dropdown-list"><li itemscope="" itemprop="mainEntity" itemtype="https://schema.org/Question" class="dropdown-list__item content-faq__dropdown-item dropdown-list__item--selected content-faq__dropdown-item--selected"><button class="dropdown-list__item-button" type="button" aria-controls="dropdown-list__125827__0" aria-expanded="true" aria-label="Can my service animal travel with me? "><span class="dropdown-list__item-title" aria-hidden="true"><div><h3 id="46492" class="content-faq__cards-header-title" itemProp="name">Can my service animal travel with me?</h3></div><link itemProp="url" href="/sg/english/help/faq-topics/special-assistance-and-requests/faq/can-my-service-animal-travel-with-me/"/></span><div class="dropdown-list__item-text-icon"><span class="text-icon"></span><span dir="auto" class="arrow arrow--wrap-in-circle pictogram-wrapper" aria-hidden="true"><i class="icon icon-chevron-up"></i></span></div></button><div role="tabpanel" id="dropdown-list__125827__0" class="dropdown-animation" style="height:auto"><div class="dropdown-animation__container dropdown-animation__container--show"><div class="content-faq__item" itemscope="" itemProp="acceptedAnswer" itemType="https://schema.org/Answer"><div itemProp="text"><div class="enhanced-rich-text content-faq__rich-text"><p>Certain service animals are allowed to travel in the cabin on Emirates flights, subject to a number of conditions. For more information on travelling with a service animal, please see our <a href="/sg/english/before-you-fly/health/accessible-travel/" title="" class="bodyLink" data-id="pagebody_link" data-link="Accessible travel - body link">accessible travel information<span class="hidden-control">(Opens page in the same tab)</span></a>, or contact your <a href="/sg/english/help/offices/" title="Local Emirates offices" target="_self" class="bodyLink" data-id="pagebody_link" data-link="Local Emirates offices - body link">local Emirates office<span class="hidden-control">(Opens page in the same tab)</span></a>.</p><p><strong>Travel to and from the USA</strong></p><p>If you are travelling with a service animal on an Emirates flight <strong>to the US</strong>, you will need to meet both US Department of Transportation regulations as well as Centers for Disease Control and Prevention (CDC) regulations. If you are <strong>departing from the US</strong>, you will need to meet the regulations of the US Department of Transportation.</p><p>You will need to complete a <a href="https://www.transportation.gov/sites/dot.gov/files/2024-09/Service%20Animal%20-%20Air%20Transportation%20Form%20FINAL%209.20.24.pdf" target="_blank"><span class="link__label-text">US Department of Transportation Service Animal Air Transportation Form<span class="hidden-control">(Opens a PDF in a new tab)</span></span><span dir="auto" class="link__external pictogram-wrapper" aria-hidden="true"><i class="icon icon-external-link"></i></span></a> before you travel to attest the animal’s health, training and behaviour. Additionally if your flight is longer than 8 hours, you will also need to submit a <a href="https://www.transportation.gov/sites/dot.gov/files/2024-09/Service%20Animals%20Relief%20-%20Final%209.20.24.pdf" target="_blank"><span class="link__label-text">US Department of Transportation Service Animal Relief Attestation Form<span class="hidden-control">(Opens a PDF in a new tab)</span></span><span dir="auto" class="link__external pictogram-wrapper" aria-hidden="true"><i class="icon icon-external-link"></i></span></a> to attest that the dog will not relieve themselves in the aircraft or can do so in a sanitary manner. Once you download and complete the forms, <a href="/sg/english/help/forms/special-assistance-and-wellness/" target="_self" title="000 Special Assistance and Health - Header" data-id="pagebody_link" data-link="000 Special Assistance and Health - Header">please submit them here to our Special Assistance team<span class="hidden-control">(Opens page in the same tab)</span></a> for review and we will contact you to confirm this is validated before you travel.</p><p>From 1 August 2024, new CDC regulations will be in place for bringing dogs into the US. This includes:</p><ul><li><strong>Health and documentation requirements:</strong> You must meet the specific vaccination and health certification requirements.</li><li><strong>Forms required:</strong> All travellers bringing dogs into the USA are required to complete a <a href="https://cdc-786687.workflowcloud.com/forms/090dc543-7b2f-4538-b2c7-2919d12ecc73" title="Animal Importation Form" target="_blank"><span class="link__label-text">CDC Dog Import Form<span class="hidden-control">(Opens a PDF in a new tab)</span></span><span dir="auto" class="link__external pictogram-wrapper" aria-hidden="true"><i class="icon icon-external-link"></i></span></a>.</li><li><strong>Countries affected:</strong> Additional restrictions apply to dogs vaccinated in foreign countries and coming from <a href="https://www.cdc.gov/importation/dogs/high-risk-countries.html?CDC_AAref_Val=https://www.cdc.gov/importation/bringing-an-animal-into-the-united-states/high-risk.html" title="List of high-risk countries" target="_blank"><span class="link__label-text">countries with a high risk<span class="hidden-control">(Opens an external website in a new tab)</span></span><span dir="auto" class="link__external pictogram-wrapper" aria-hidden="true"><i class="icon icon-external-link"></i></span></a> of rabies.</li><li><strong>Entry points:</strong> Only <a href="https://www.cdc.gov/importation/dogs/approved-care-facilities.html?CDC_AAref_Val=https://www.cdc.gov/importation/bringing-an-animal-into-the-united-states/approved-care-facilities.html" title="www.cdc.gov" target="_blank"><span class="link__label-text">designated ports of entry<span class="hidden-control">(Opens an external website in a new tab)</span></span><span dir="auto" class="link__external pictogram-wrapper" aria-hidden="true"><i class="icon icon-external-link"></i></span></a> will be permitted when importing dogs from certain countries.</li></ul><p>For detailed information, please read the <a href="https://www.cdc.gov/importation/dogs/index.html?CDC_AA_refVal=https%3A%2F%2Fwww.cdc.gov%2Fimportation%2Fdogs%2Fenter-the-us.html" title="CDC website" target="_blank"><span class="link__label-text">CDC Dog Import Regulations<span class="hidden-control">(Opens an external website in a new tab)</span></span><span dir="auto" class="link__external pictogram-wrapper" aria-hidden="true"><i class="icon icon-external-link"></i></span></a>on the CDC website.</p><p><strong>Travel to Dubai</strong></p><p>Customers travelling with a service dog from any eligible station to Dubai are required to submit the following documents at least four working days before departure to get this validated by the UAE Ministry of Climate Change & Environment (MOCCAE).</p><ul><li>Veterinary health certificate from the country of origin</li><li>Rabies titer test (RNAT)</li><li>Vaccination book/treatment documents of the animal</li><li>Import permit from <a href="https://www.moccae.gov.ae/en/services/export-import-services/import-permit-pets.aspx" title="MOCCAE website" target="_blank"><span class="link__label-text">MOCCAE<span class="hidden-control">(Opens page in the same tab)</span></span><span dir="auto" class="link__external pictogram-wrapper" aria-hidden="true"><i class="icon icon-external-link"></i></span></a></li><li><a href="https://www.moccae.gov.ae/en/services/export-import-services/import-permit-pets.aspx" title="MOCCAE website" target="_blank"><span class="link__label-text">Inspection/releasing fees receipts paid as per the MOCCAE website</span><span dir="auto" class="link__external pictogram-wrapper" aria-hidden="true"><i class="icon icon-external-link"></i></span></a><br /></li></ul><p>The booking for the service dog will only be confirmed after the documents have been validated by the UAE Ministry of Climate Change & Environment (MOCCAE).</p><p>Click <a href="/sg/english/help/forms/special-assistance-and-wellness/" title="000 Special Assistance and Health - Header" target="_self" data-id="pagebody_link" data-link="000 Special Assistance and Health - Header">here<span class="hidden-control">(Opens page in the same tab)</span></a> to submit the required documents.</p></div></div></div></div></div></li></ul></div></div><div class="faqcategory-details__backToTopLink"><a session="[object Object]" href="javascript:void(0)" class="link link--with-hover-bg link--default link--underline backtotop-link"><span class="link__text link__text--underline">Back to top</span></a></div></div><div class="e-container e-container--separator sticky-item" id="43964"><div class="e-container e-container--separator"><div class="content-faq" data-auto="content-faq"><p class="content-faq__content-pre-header-text"></p><div class="content-header" id="content-header125828"><h2 class="content-header__text content-header__text--medium reset-h">Special assistance</h2></div><ul class="dropdown-list undefined" data-auto="dropdown-list"><li itemscope="" itemprop="mainEntity" itemtype="https://schema.org/Question" class="dropdown-list__item content-faq__dropdown-item dropdown-list__item--selected content-faq__dropdown-item--selected"><button class="dropdown-list__item-button" type="button" aria-controls="dropdown-list__125828__0" aria-expanded="true" aria-label="Can my child travel alone on an Emirates flight? "><span class="dropdown-list__item-title" aria-hidden="true"><div><h3 id="46539" class="content-faq__cards-header-title" itemProp="name">Can my child travel alone on an Emirates flight?</h3></div><link itemProp="url" href="/sg/english/help/faq-topics/special-assistance-and-requests/faq/can-my-child-travel-alone-on-an-emirates-flight/"/></span><div class="dropdown-list__item-text-icon"><span class="text-icon"></span><span dir="auto" class="arrow arrow--wrap-in-circle pictogram-wrapper" aria-hidden="true"><i class="icon icon-chevron-up"></i></span></div></button><div role="tabpanel" id="dropdown-list__125828__0" class="dropdown-animation" style="height:auto"><div class="dropdown-animation__container dropdown-animation__container--show"><div class="content-faq__item" itemscope="" itemProp="acceptedAnswer" itemType="https://schema.org/Answer"><div itemProp="text"><div class="enhanced-rich-text content-faq__rich-text"><p>Yes. You can book our Unaccompanied Minors service for children aged 5 to 11 who are flying alone.</p><p>We also offer a paid Unaccompanied Minors service for children aged 12 to 15.</p><p>We’ll be there to help your child enjoy a safe, comfortable, and memorable journey from check-in through to meeting their parent or guardian at their destination.</p><p><strong>Children aged between 5 and 11 travelling alone</strong> will need to fly on an adult fare. This fare also applies when the child travels with an older child who is under 16, as they are not old enough to be the child’s guardian. Children up to 11 who are travelling in a different cabin class from their parent or guardian on the same flight will also need to fly on an adult fare. However, they will still be considered accompanied and will not have access to our children’s lounge and special services.</p><p><strong>Children over 12</strong> already fly on an adult fare and are able to fly alone without our Unaccompanied Minor service. However, for an extra fee, you can make a special request for the service for young passengers aged 12 to 15. The fee is USD 50 per young passenger for every leg of the journey.</p><p>Have a look at our <a href="/sg/english/family/planning-your-family-trip/unaccompanied-minors/" title="Unaccompanied minors" class="bodyLink" data-id="pagebody_link" data-link="000 Unaccompanied Minors - Header">Unaccompanied Minors</a> page for more information about our service, or contact <a href="/sg/english/help/" title="Help and support" data-id="pagebody_link" data-link="Help and support Index - body link">your local Emirates office</a> where you can make a booking.</p><h4>What if my child has a connecting flight or overnight transfer?</h4><p><strong>Connection times</strong></p><p>If your child is transferring to another airline as part of their itinerary, the maximum connection time allowed at the airport is four hours.</p><p>If they’re transferring to another flight in Dubai, the maximum connection time is eight hours. This is because we have specialist members of our team to care for your child and we can only allocate them for this time.</p><p><strong>Overnight transfers and unaccompanied minors</strong></p><p>A child under 16 can’t fly alone if their transfer involves an overnight stay at the connecting airport or they need to travel between airports to get to their connecting flight unless you arrange for an adult guardian to meet and care for them at the transit point.</p><p>In both situations, you’ll need to confirm these details with us before we can accept your child on board.</p><h4>Special assistance for children</h4><p>If your child needs special assistance or specific care on their journey, they must be accompanied by a fare-paying guardian who is over 16 years old.</p><p>Find out more about our <a href="/sg/english/before-you-fly/health/" title="Health" data-id="pagebody_link" data-link="000 Health Index - Header">special assistance, accessible travel or medical services.</a></p><h4>Terms and conditions</h4><p>For safety and security, as a legal parent or guardian you’ll need to complete and sign a Declaration of Indemnity form before your child can fly with us. You'll find these forms at Emirates Airport Offices.</p><p>The unaccompanied minor’s parent or guardian must stay at the airport until the flight has departed. The parent or guardian collecting the unaccompanied minor at the airport must provide proof of identification. We offer our Unaccompanied Minors service only on our flights, and not with our partner airlines. Please contact the airline to find out about their services for children travelling alone.</p><h4>French minors travelling outside of France</h4><p>Minors with French citizenship who are travelling outside of France without their parent or legal guardians must carry an official authorisation to exit the country, in addition to their passport. The original authorisation must be presented along with a copy of the identification of the parent or guardian who signed the document.</p><h4>Spanish minors travelling outside of Spain</h4><p>Spanish minors under 18 years old travelling outside of the Spanish territory without the company of any of his/her legal representatives (parents or legal guardian /s), must carry in addition to passport, a signed declaration of travel permit outside of the national territory. The form may be obtained from the Spanish Police, Civil Guard, Courts, Notaries, Town halls or Consulates.</p><p>In the case of foreign minors in Spain for their Departure from national territory must carry the Passport of their respective State or valid travel document in force.</p><p>Regarding foreign minors resident in Spain or residents in another EU state please contact the Authorities regarding the applicable documentation.</p><p>For more information and queries please contact the Spanish authorities to ensure valid documentation in place.</p><h4>Unaccompanied minors travelling to Canada</h4><p>Air Canada doesn’t accept unaccompanied minors from other airlines. Therefore, if your child is travelling flying alone with us, you can book our Unaccompanied Minors service as far as Toronto. In Toronto, the child must be collected by their parent or guardian.</p><p>If your child is travelling to Canada alone, or with an adult with no legal custody over them, we strongly advise you to give them a travel consent letter. It must be signed by their legal guardian or a parent with legal custody. The letter should contain these details:</p><ul><li>authorisation to travel</li><li>that their destination is Canada and the length of your child’s stay</li><li>the address and telephone number of the legal parent or guardian</li></ul><h4>Italian minors travelling outside Italy without an adult</h4><p>There are special requirements for Italian children travelling alone outside of Italy. If your child is an Italian national aged up to and including 13, they will need to carry a letter of authorisation (a dichiarazione di affido) from the local police (questura) if:</p><ul><li>they are travelling alone</li><li>they are travelling with someone who is not their legal guardian or parent (as identified in their passport)</li></ul><p>If you live abroad, you can get this authorisation from an Italian embassy or consulate. The dichiarazione di affido can’t be issued by the airport police. Without this authorisation, your child won’t be allowed to leave Italy. This only applies to Italian citizens; all other nationals can travel without this authorisation.</p><h4>Minors under 14 years old travelling to and from Vietnam</h4><p>Children under 14 must be accompanied by a parent or legal guardian. Children travelling with someone other than their parent or legal guardian must carry an authorisation letter from their parents. </p><p>Vietnamese children: </p><ul><li>For arrival into Vietnam, an authorisation letter is not required</li><li>For departures from Vietnam, an authorisation letter is required. The letter must be certified by the local police or HCM Department of Justice</li></ul><p>Non‑Vietnamese children: </p><ul><li>For arrival into Vietnam, an authorisation letter is required. The letter must be certified by their local authorities</li><li>For departures from Vietnam, the authorisation letter is not required</li></ul><p>Children travelling under our Unaccompanied Minors service are exempt, as the Unaccompanied Minors form is considered an authorisation document.</p><h4>Travelling on other airlines</h4><p>Each airline has their own restrictions and regulations on the unaccompanied travel of minors. If your itinerary involves travel on another airline, you should check the specific unaccompanied minors rules for that carrier before making your booking. These can include restrictions on the acceptance of unaccompanied minors when connecting to or from other airlines.</p><h4>Learn more</h4><p>Please visit the <a href="/sg/english/family/planning-your-family-trip/unaccompanied-minors/" title="Unaccompanied minors" class="bodyLink" data-id="pagebody_link" data-link="000 Unaccompanied Minors - Header">Unaccompanied Minors</a> page for more information, or contact your local Emirates office.</p></div></div></div></div></div></li><li itemscope="" itemprop="mainEntity" itemtype="https://schema.org/Question" class="dropdown-list__item content-faq__dropdown-item dropdown-list__item--selected content-faq__dropdown-item--selected"><button class="dropdown-list__item-button" type="button" aria-controls="dropdown-list__125828__1" aria-expanded="true" aria-label="Are there special services if I’m travelling with young children or infants? "><span class="dropdown-list__item-title" aria-hidden="true"><div><h3 id="46361" class="content-faq__cards-header-title" itemProp="name">Are there special services if I’m travelling with young children or infants?</h3></div><link itemProp="url" href="/sg/english/help/faq-topics/special-assistance-and-requests/faq/are-there-special-services-if-i-m-travelling-with-young-children-or-infants/"/></span><div class="dropdown-list__item-text-icon"><span class="text-icon"></span><span dir="auto" class="arrow arrow--wrap-in-circle pictogram-wrapper" aria-hidden="true"><i class="icon icon-chevron-up"></i></span></div></button><div role="tabpanel" id="dropdown-list__125828__1" class="dropdown-animation" style="height:auto"><div class="dropdown-animation__container dropdown-animation__container--show"><div class="content-faq__item" itemscope="" itemProp="acceptedAnswer" itemType="https://schema.org/Answer"><div itemProp="text"><div class="enhanced-rich-text content-faq__rich-text"><h4>What are the rules and regulations for passengers travelling with young children and infants?</h4><p>You can carry an infant under two years old on your lap. We'll give you an infant seat belt extension. You’ll need to secure the infant by using the infant seat belt extension during taxi, take-off, landing and whenever the seat belt sign is switched on.</p><p>A parent or guardian who purchased a seat for an infant under two years but does not have an approved car seat, must be reminded to hold, and secure the infant on their laps with a seat belt extension during take-off, landing, turbulence and whenever the seat belt sign is switched on.</p><p>If you’re flying with a child over two years old, you'll need to buy a child's fare and they'll have their own seat.</p><p>If you’re travelling with two infants, one infant must be carried on an adult’s lap using an infant seat belt whenever the seat belt sign is on. The second infant must be seated in an aircraft seat secured in an approved Child Restraint Device (CRD). The second infant will travel at the applicable child fare rather than the infant fare. Alternatively, both infants can be seated in aircraft seats. Similarly, three infants can travel with two adults if each adult carries one infant on their lap using an infant seat belt whenever the seat belt sign is on. The third infant must be seated in an aircraft seat secured in an approved Child Restraint Device (CRD). A child fare will apply to the third infant.</p><p>Note: An approved Child Restraint Device (CRD) includes either an aviation approved car seat or safety harness.</p><h4>Using baby car seats on board</h4><p>Infants who are assigned their own seats in the aircraft must be secured in a car seat or use a safety harness, known as a child restraint seat (CRS) or child restraint device (CRD), it must have a label to show that it's approved for use in an aircraft by:</p><ul><li>Any Joint Aviation Authorities (JAA)</li><li>The United States Federal Aviation Administration (FAA)</li><li>Transport Canada</li></ul><p>You must take full responsibility for fitting the device to the aircraft seat in accordance with the manufacturer instructions and aircraft policy:</p><ul><li>A forward facing car seat, must be installed in a forward-facing direction.</li><li>Only infants weighing less than 10kgs can use both forward facing and facing car seats <ul><li>If rear facing, it must be installed in a bulk head seat.</li><li>If a bulk head seat is not available, then it must be installed in a forward facing direction.</li></ul></li><li>The seat belt must be easily accessible, though it must not be used to attach the infant into the car seat.</li><li>The aircraft seat back must be left in an upright position, in addition, the car seat table attachments (if any) shall be removed during take-off and landing.</li></ul><p>Our cabin crew can assist by raising the armrests so that you can secure the aircraft seat belt to the car seat. They will also brief you on any safety requirements, and have the right to prohibit the use of car seats that do not meet policy standards.</p><p>Unfortunately, we can't accept car seats that need to be secured by a three-point seat belt or shoulder harness.</p><h4>Safety regulations</h4><p>If you bring a baby car seat to use on your flight, the check-in staff will check that it carries a label showing that it's approved for use on an aircraft, along with the instructions for use. We'll accept car seats that meet the following safety standards:</p><ul><li>Seats accepted by United States Federal Motor Vehicle Safety Standards and Regulations <strong>(FMVSS) No. 213</strong>. They must be manufactured to those standards on or after 26 February 1985. Your seat must show these labels in red lettering: <ul><li>This restraint is certified for use in motor vehicles and aircraft.</li><li>This child restraint system conforms to all applicable federal motor vehicle safety standards.</li></ul></li><li>Seats approved to Canadian Motor Vehicle Safety Standard <strong>(CMVSS) No. 213</strong>, <strong>'Child Restraint Systems'</strong>, or CMVSS No. 213.1, <strong>'Infant seating and restraint systems'</strong>.</li><li>Seats that meet European safety standards. These seats must bear orange labels marked ECE R44 04 (or 03) or ECE R129.</li><li>Seats approved for use in aircraft according to the German regulation <strong>'Qualification Procedure for Child Restraint Systems for Use in Aircraft'</strong><strong>(TÜV Doc.TÜV/958-01/2001)</strong>.</li><li>Seats that meet the <strong>AS/NZS 1754</strong> Australian/New Zealand standards.</li></ul><p>If your car seat doesn't meet these safety standards, you can check it in to the hold with your other baggage.</p><h4>Restraint Harnesses / Devices for Infants, Children and Adults</h4><p>We accept the following restraint harnesses/devices for travel:</p><ul><li>CARES and Special CARES</li><li>Crellling/Houdini Model 27</li><li>Meru TravelChair</li><li>Leckey Firefly GoTo Seat</li></ul><p>Please consult the table below for details on which cabin classes can accommodate these devices:</p><table><thead><tr><th rowspan="1" scope="col">Restraint Harnesses/Device</th><th rowspan="1" scope="col">Economy Class</th><th rowspan="1" scope="col">Premium Economy</th><th rowspan="1" scope="col">Business Class</th><th rowspan="1" scope="col">First Class</th></tr></thead><tbody><tr><td>CARES and Special CARES</td><td>Yes</td><td>Yes</td><td>Yes</td><td>No</td></tr><tr><td>Crelling/Houdini Harness Model 27 (27I, 27ISB, 27A, 27ASB, 27B, 27BSB)</td><td>Yes</td><td>Yes</td><td>No</td><td>No</td></tr><tr><td>Meru TravelChair</td><td>Yes</td><td>Yes</td><td>No</td><td>No</td></tr><tr><td>Leckey Firefly GoTo Seat Support</td><td>Yes</td><td>Yes</td><td>No</td><td>No</td></tr></tbody></table><p>We do not provide these devices. You must contact your nearest Emirates Contact Centre at least <strong>48 hours before travel</strong> as these devices can only be used on approved seat locations and in certain cabins.</p><p>If you require any additional support or assistance for your travel, you will need to complete the <a href="/sg/english/before-you-fly/health/medical-information-form/" title="MEDIF" data-id="pagebody_link" data-link="000 MEDIF Landing Page - Header">Medical Information form (MEDIF)</a> our team can then assist you.</p><p><strong>Limitations:</strong></p><ul><li>A responsible adult must be seated next to the passenger using the restraint harness/device.</li><li>The adult is responsible for fitting the restraint harness/device and for ensuring that the occupant is seated and secured correctly in accordance with manufacturer’s instructions.</li><li>The passenger’s seat lap belt must be fastened securely while the restraint harness/device is also in use.</li><li>We will only accept restraint harnesses/devices at the airport if all conditions have been met and we confirm that it is one of the accepted harnesses/devices from the above list.</li><li>When other airlines or code share airlines are involved in an itinerary, the regulations of the carrying airline are applicable. Please check with the carrier about their policies regarding restraint harnesses/devices before your flight.</li><li>If your CARES is over the maximum weight and height recommended for FAA certification, or if you are using CARES to connect to another airline, codeshare partner or US airline at an Emirates US gateway airport (including Athens International Airport and Milan Malpensa Airport), you will need to request an exemption for onward travel to or from the US from the FAA prior to your flight.</li><li>Being a foreign carrier, FAA certification is not applicable for use on Emirates flights. FAA regulations regarding child harness restraints do not directly apply to Emirates or our passengers. However, these limitations are covered in our GCAA approved internal risk assessment.</li></ul><h4>Baby bassinets</h4><p>Whilst our bassinets are designed for babies up to two years old weighing up to 11 kg (24.2 lb), we won’t be able to provide one if your baby doesn’t fit safely (for example, if they have to bend their legs to fit into the bassinet). In First Class, our baby bassinets are 63.5 cm long and 28 cm wide (25 in x 11 in), while they are 74.93 long x 33.03 cm wide x 16.51 cm deep (29.5 in x 13 in x 5 in) in Business Class and Economy Class. Please note that bassinets are limited in number and subject to availability. Remember that you can't request a bassinet if you have booked a normal seat on child's fare rates.</p><h4>Leg rests, seat extensions, ride-on suitcases, and sleepers.</h4><p>Please note that children’s ride on suitcases or leg rest devices aren’t certified by the UAE’s General Civil Aviation Authority, and therefore aren’t permitted on board our flights. This includes – but isn’t limited to – devices by Bedbox, Fly Legs-up and FLY-Tot. You can get in touch with us for more information.</p><p><strong>Leg rests and extensions</strong></p><p>The use of leg rests, or any form of seat-extension device, is not permitted to be used on board. These items are not certified by the UAE’s General Civil Aviation Authority (GCAA), and pose a safety risk as loose cabin items. They include but are not limited to the below:</p><ul><li>Bedbox</li><li>Fly Legs-up</li><li>FLY-Tot</li><li>Plane Pal</li><li>Sky Rest</li></ul><p>You can take these items with you on board only if they are stored in the overhead lockers as regular carry-on baggage allowance, and are not used during the flight.</p><p><strong>Ride-on suitcases</strong></p><p>Ride-on suitcases are permitted to take on board <strong>if they are only stored in the overhead lockers as regular carry-on baggage allowance, and not used during the flight</strong>. They must meet the size and weight requirements of your assigned carry-on luggage, and <strong>must not be used as leg-rests or seat extensions</strong>. Ride-on suitcases include:</p><ul><li>Trunki</li><li>Zinc Flyte</li><li>Kiddee Case</li><li>FOME</li><li>Jetkids</li></ul><p><strong>Sleepers</strong></p><p>The only comfort device/sleeper permitted to be used on board an Emirates flight is the CoziGo (Fly Babee) as it meets the safety and risk standards required of the GCAA. The CoziGo may be attached to one of our baby bassinets for the duration of the flight only in Economy Class, Premium Economy and Business Class. You will need to reserve a baby bassinet prior to your flight. Please note, CoziGo is not provided by Emirates.</p><p>The following sleepers, and any similar device, are not permitted to use on board:</p><ul><li>Cocoonababy</li><li>Flyebaby</li><li>SkyBaby</li><li>TravelSnug</li><li>MonkeyGo</li><li>BedBox</li><li>Kooshy Kids</li></ul></div></div></div></div></div></li><li itemscope="" itemprop="mainEntity" itemtype="https://schema.org/Question" class="dropdown-list__item content-faq__dropdown-item dropdown-list__item--selected content-faq__dropdown-item--selected"><button class="dropdown-list__item-button" type="button" aria-controls="dropdown-list__125828__2" aria-expanded="true" aria-label="What are the ticketing rules for child and infant passengers on Emirates? "><span class="dropdown-list__item-title" aria-hidden="true"><div><h3 id="46553" class="content-faq__cards-header-title" itemProp="name">What are the ticketing rules for child and infant passengers on Emirates?</h3></div><link itemProp="url" href="/sg/english/help/faq-topics/special-assistance-and-requests/faq/what-are-the-ticketing-rules-for-child-and-infant-passengers-on-emirates/"/></span><div class="dropdown-list__item-text-icon"><span class="text-icon"></span><span dir="auto" class="arrow arrow--wrap-in-circle pictogram-wrapper" aria-hidden="true"><i class="icon icon-chevron-up"></i></span></div></button><div role="tabpanel" id="dropdown-list__125828__2" class="dropdown-animation" style="height:auto"><div class="dropdown-animation__container dropdown-animation__container--show"><div class="content-faq__item" itemscope="" itemProp="acceptedAnswer" itemType="https://schema.org/Answer"><div itemProp="text"><div class="enhanced-rich-text content-faq__rich-text"><h4>Infants 0-1 year</h4><p>Tickets for infants travelling on the parent’s lap or in a bassinet are discounted from the full adult fare. When booking online, a request for a bassinet can be made in the Passenger Details section.</p><p>Infants less than seven days old will only be allowed on board in the case of travel for emergency medical reasons (in incubators) or if the mother is travelling on compassionate grounds.</p><h4>Children in car seats</h4><p>Children may travel on board in car seats as long as a separate seat is purchased for the child. Car seats can be used at any stage of the flight, including take-off and landing. The car seat must be the forward facing type only and one that can be secured to the seat by the use of the lap seatbelt, and not a shoulder harness (2-point seatbelt) as for car vehicles. Airport Services will approve the infant car seat at check-in for use on board.</p><h4>Children 2-11 years</h4><p>Tickets for children travelling in a separate seat are also discounted from the full adult fare.</p><p><strong>Please Note:</strong> the Emirates Unaccompanied Minor service is not available in conjunction with a discounted 'child' ticket—a full adult fare must be purchased.</p><p>Please contact your local Emirates office to book an unaccompanied minor.</p><h4>Children travelling in different class to the parents</h4><p>Children between 5 and 11 years old who are travelling in a different cabin class from their parent or guardian are also considered unaccompanied minors and need to fly on an adult fare. They will only be considered accompanied if they are travelling in the same cabin class with a passenger over 16 years old. For the comfort of other passengers, we do ask that visits between cabins be kept to a minimum.</p><h4>IMPORTANT: New information concerning infant bookings</h4><p>Any person 2 years or older must occupy a seat when travelling on Emirates. Therefore, any infant who reaches the age of 2 after the commencement of the journey must pay the applicable child fare and is required to occupy a seat for that part of the journey.</p><ul><li><p>Where a passenger travels as an infant on the outward journey and as a child on the onward/ return journey, applicable infant fare will apply for the outward journey and child fare for the onward/return flights. This cannot be booked online and should be booked through your <a href="/sg/english/help/" title="Help and support" class="bodyLink" data-id="pagebody_link" data-link="Help and support Index - body link">local Emirates office</a>.</p></li><li><p>Where a passenger is an infant but is 2 years or older on travel date at point of origin, the applicable child fare will apply for entire journey</p></li></ul><p>If the above has not been done at the booking or ticketing stage, then check-in staff will arrange this at the airport on departure.</p><p>If seats are not available at the ticketing or check-in stage, the adult and child passengers will be booked together on alternate flights, subject to availability.</p><p>Should travel plans change while en-route and an infant turns 2 years old after travel has commenced the unused coupon(s) will be reissued at the applicable child fare for the rest of the trip and a seat will also be booked for all remaining flights.</p><p><strong>IMPORTANT: Conditions of travel to Canada</strong></p><p>Parents travelling to Canada with a child under 18 years old are strongly advised to hold documentation showing that the child is theirs. Parents who are separated or divorced are also advised to keep legal and other relevant documents in order to clarify custody rights.</p><p>Children travelling to Canada alone or with adults who have no legal custody over them are strongly advised to hold letter of travel consent signed by legal guardian or parent with legal custody. This letter should contain:</p><p>a. Authorisation to travel, and <br /> b. Destination in Canada, stating length of stay, and <br /> c. Signor’s address and telephone details.</p><div class="footNote">* Two infants may fly with two accompanying adults if suitable seating and oxygen masks are available. <br /></div></div></div></div></div></div></li><li itemscope="" itemprop="mainEntity" itemtype="https://schema.org/Question" class="dropdown-list__item content-faq__dropdown-item dropdown-list__item--selected content-faq__dropdown-item--selected"><button class="dropdown-list__item-button" type="button" aria-controls="dropdown-list__125828__3" aria-expanded="true" aria-label="How do I make arrangements for accessible travel or special requests? "><span class="dropdown-list__item-title" aria-hidden="true"><div><h3 id="46277" class="content-faq__cards-header-title" itemProp="name">How do I make arrangements for accessible travel or special requests?</h3></div><link itemProp="url" href="/sg/english/help/faq-topics/special-assistance-and-requests/faq/how-do-i-make-arrangements-for-other-special-needs-and-or-assistance/"/></span><div class="dropdown-list__item-text-icon"><span class="text-icon"></span><span dir="auto" class="arrow arrow--wrap-in-circle pictogram-wrapper" aria-hidden="true"><i class="icon icon-chevron-up"></i></span></div></button><div role="tabpanel" id="dropdown-list__125828__3" class="dropdown-animation" style="height:auto"><div class="dropdown-animation__container dropdown-animation__container--show"><div class="content-faq__item" itemscope="" itemProp="acceptedAnswer" itemType="https://schema.org/Answer"><div itemProp="text"><div class="enhanced-rich-text content-faq__rich-text"><p>Please contact your <a href="/sg/english/help/" title="Help and support" class="bodyLink" data-id="pagebody_link" data-link="Help and support Index - body link">local Emirates office</a> and we will make every effort to accommodate your needs.</p></div></div></div></div></div></li></ul></div></div><div class="faqcategory-details__backToTopLink"><a session="[object Object]" href="javascript:void(0)" class="link link--with-hover-bg link--default link--underline backtotop-link"><span class="link__text link__text--underline">Back to top</span></a></div></div><div class="e-container e-container--separator sticky-item" id="192425"><div class="e-container e-container--separator"><div class="content-faq" data-auto="content-faq"><p class="content-faq__content-pre-header-text"></p><div class="content-header" id="content-header125829"><h2 class="content-header__text content-header__text--medium reset-h">Accessible travel</h2></div><ul class="dropdown-list undefined" data-auto="dropdown-list"><li itemscope="" 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e-container--separator"><div class="enhanced-rich-text g-o-c-009-footnote-disclaimer">Disclaimer: Emirates operates a mixed fleet of earlier and later models of A380 and B777 aircraft. Products, services and features on actual flights may vary depending on routes and aircraft configuration. Operational requirements may also cause last-minute changes to the aircraft used on scheduled flights. If you have questions about our products or have specific requirements, please contact us before booking a flight.</div></div></div></main><div class="breadcrumbs"><ul class="e-container breadcrumbs__content"><li class="breadcrumbs__item"><a session="[object Object]" href="/sg/english/" class="link link--with-hover-bg breadcrumbs__item-link">Emirates</a></li><li class="breadcrumbs__item"><a session="[object Object]" href="/sg/english/help/" class="link link--with-hover-bg link--default breadcrumbs__item-link"><span class="link__text">Help</span></a></li><li class="breadcrumbs__item"><a session="[object Object]" href="/sg/english/help/faqs/" class="link link--with-hover-bg link--default breadcrumbs__item-link"><span class="link__text">Frequently Asked Questions</span></a></li><li class="breadcrumbs__item"><span>Special assistance and requests</span></li></ul></div><footer class="footer" data-auto="footer"><div class="footer__wrapper e-container footer__wrapper--lite_b2b"><div 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provider","Common/Video/volume-down-icon":{"altText":"volume down","contentHash":"8jys1qn","url":"/media/baseline-volume_down-24px-234-22489.svg"},"Common/Video/volume-mute-icon":{"altText":"volume mute","contentHash":"rb1ng5d","url":"/media/baseline-volume_mute-24px-234-22474.svg"},"Common/Video/volume-off-icon":{"altText":"volume off","contentHash":"jxjnxab","url":"/media/baseline-volume_off-24px-234-22478.svg"},"Common/Video/volume-up-icon":{"altText":"volume 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Google Play","Common/ios-smart-banner/appstore-store-ios_text":"On the App Store","Common/ios-smart-banner/appstore-store-windows_text":"In Windows store","Common/ios-smart-banner/appstore-title_text":"Emirates App","Common/outage/flights_outage_text":"Sorry, we can't find the details for this flight right now. Please try again later.","Common/outage/ice_outage_text":"Sorry, we can't find the details for this flight right now. Please try again later.","Common/outage/lounges_outage_text":"Sorry, we can't find the details for this flight right now. Please try again later.","Common/outage/upcoming_flights_outage_text":"Sorry, we can't find the details for this flight right now. Please try again later.","Common/outage/wines_outage_text":"Sorry, we can't find the details for this flight right now. Please try again later.","Common/outage/womf_outage_text":"Sorry, we can't find the details for this flight right now. Please try again later.","Common/Skywards-Plus/skywards-plus__text":"Skywards+","Common/load-more__text":"Load more","Common/show-more__text":"Show more","Common/Account/miles-outage__text":"Miles balance information unavailable at this time","Common/Accessibility/click-here-for-more-info__text":"Please click here for more information.","Common/Dubai-Experience/Payment/Terms-And-Conditions/hotels-title__text":"Hotels","Common/Dubai-Experience/Payment/Terms-And-Conditions/transfer-title__text":"Transfer","Common/Dubai-Experience/Payment/Terms-And-Conditions/activities-title__text":"Activities","Common/operational-update-alerts/show-more__text":"Show more","Common/operational-update-alerts/message__url":{"schema":"Link-Existing","url":"/sg/english/help/travel-updates"},"Common/operational-update-alerts/label__text":"Important:","Common/operational-update-alerts/show-less__text":"Show less","Common/operational-update-alerts/dismiss__text":"Close","Common/hide__text":"Hide","Common/Date/month__text":"Month","Common/SEO/emirates-logo__url":{"schema":"Link","title":"Emirates Logo","url":"https://c.ekstatic.net/ecl/logos/emirates/emirates-logo-badge-registered.png"},"Common/Skywards-Plus/skywards-details-page-link":{"schema":"Link-Existing","title":"Skywards+","url":"/sg/english/skywards/skywards-plus/details","target":"_self"},"Common/last-updated-timestamp__text":"Last updated: {timestamp} (GMT +4)","Common/Accessibility/and__text":"and","Common/Accessibility/results-found__text":"{numberOfResults} results found","Common/Accessibility/result-found__text":"1 result found","Common/Skywards-Plus/skywards-plus-subscription__url":{"schema":"Link-Existing","title":"Skywards+","url":"/sg/english/skywards/skywards-plus/subscription","target":"_self"},"Common/show-less__text":"Show less","Common/Date/hour__text":"Hour","Common/Date/minute__text":"minute","Common/Date/hours__text":"Hours","Common/Date/minutes__text":"minutes","Common/Session-timeout/timeout-re-authenticate__text":"Reauthenticate","Common/Date/day__text":"Day","Common/Date/year__text":"Year","Common/Skywards-Plus/subscribe-to-skywards-plus__text":"Subscribe to Skywards+","Common/Session-timeout/timeout-re-authenticate-cta-message__text":"Please click Reauthenticate to log in again ","Common/Accessibility/close-dialog__text":"close dialog","Common/Accessibility/not-selected__text":"not selected","Common/Origin-Destination/Flights/tooltip-origin-destination-cabin-class__text":"{origin} to {destination} - {segmentCabinClass} Class","Common/Origin-Destination/Flights/class-fare-label__text":"Class / Fare:","Common/Session-timeout/timeout-re-authenticate-cta-message2__text":"Please click on Reauthenticate to log in again","Common/Session-timeout/timeout-expired-message__text":"Your session has expired","Common/CAB/Layout/cab-background__image":{"url":"https://c.ekstatic.net/ecl/aircraft-interior/economy-class/economy-class-cabin-seats-w1280x960.jpg","contentHash":"6tr4fmCV4QwJB2w-1CF1cA"},"Common/CAB/Error/title__text":"We're sorry","Common/CAB/Error/sub-title__text":"Unfortunately we could not complete your request","Common/CAB/Error/page-title__text":"Manage your booking","Common/CAB/Error/page-title-mbl__text":"Change your booking","Common/CAB/Error/Session/message-hdr__text":"Please start again","Common/CAB/Error/Session/message-bdy__text":"Return to Manage a Booking and choose 'Change dates & times'. ","Common/CAB/Error/Technical/header__text":"Oops, something went wrong","Common/CAB/Error/Technical/message-hdr__text":"Technical error","Common/CAB/Error/Technical/message-bdy__text":"There has been an error in submitting your request at this time. Please try again or call the contact centre.","Common/CAB/Go-Back/button__text":"Return to Manage a Booking","Common/Flight-Card-Details/upgrade-class-brand__text":"Upgrade to {class} {brand}","Common/Flight-Card-Details/select-upgrade__text":"Select to upgrade","Common/Flight-Card-Details/destination-image-url__text":"https://c.ekstatic.net/shared/images/destination/v1/airports/{destination}/{size}.jpg","Common/Flight-Card-Details/upgrade-not-available__text":"Upgrade not available","Common/Origin-Destination/journey-total-duration__text":"{hours} hrs {minutes} mins","Common/Origin-Destination/multiple-connections-link__text":"connections","Common/Origin-Destination/header__text":"{origin} to {destination}","Common/Origin-Destination/multiple-stops-link__text":"stops","Common/Origin-Destination/non-stop-link__text":"Non-stop","Common/Origin-Destination/single-connection-only-link__text":"connection","Common/Flight-Modal/connection-flight-info__text":"Passengers on connecting flights will need to change aircraft.","Common/Flight-Modal/connection-layover-details__text":"Duration {hours} {minutes}","Common/Flight-Modal/connection-airport-details__text":"Connection in {origin}","Common/Flight-Modal/aircraft-type__text":"Aircraft type","Common/Flight-Modal/total-duration__text":"Total duration: {hours} {minutes}","Common/Flight-Modal/flight-number__text":"Flight number","Common/Flight-Modal/flight-ond-from-to__text":"From <strong>{originAirportName} ({originAirportCode})</strong> to <strong>{destinationAirportName} ({destinationAirportCode})</strong>","Common/Flight-Modal/operated-by-carrier__text":"Operated by {carrier}","Common/Flight-Modal/title__text":"Flight details","Common/Origin-Destination/Flights/mixed-class-fare-brand-value__text":"Mixed class - {fareBrand}","Common/Origin-Destination/Flights/mixed-class-value__text":"Mixed class","Common/Origin-Destination/Flights/class-label-desktop__text":"Class","Common/Origin-Destination/Flights/class-label__text":"Class:","Common/Origin-Destination/Flights/class-value__text":"{cabinClass}","Common/Origin-Destination/Flights/fare-label__text":"Fare","Common/Stops-Info/stop-detail-arrival__text":"Arrival","Common/Stops-Info/stop-detail-departure__text":"Departure","Common/Stops-Info/stop-detail-duration__text":"Duration","Common/Stops-Info/stop-detail-stop__text":"Stop","Common/Pax-Count-Labels/num-adult__text":"{num} adult","Common/Flight-Card-Details/business-special-info__text":"The Business Class Special fare does not include complimentary Chauffeur-drive or Lounge access.","Common/CAB/Error/cab-urp-title__text":"Technical error","Common/CAB/Error/cab-urp-message__text":"Sorry, we have a technical problem at the moment. Please try again later.","Common/StepByStepGuide/previous__text":"Previous","Common/StepByStepGuide/next__text":"Next","Common/StepByStepGuide/start-over__text":"Restart","Common/Flight-Modal/nonaircraft-type__text":"Type","Common/Flight-Modal/equipment-number__text":"Number","Common/Origin-Destination/bus-icon__image":{"url":"https://c.ekstatic.net/ecl/icons/bus-icon.svg","contentHash":"tXBeueyMcCitzfJFk2nJYw"},"Common/Origin-Destination/train-icon__image":{"url":"https://c.ekstatic.net/ecl/icons/train-icon.svg","contentHash":"1lkVwcdUh5f__e6AsE4FAw"},"Common/Cabin-Class-Full-Description/business-class__text":"Business Class","Common/Cabin-Class-Full-Description/economy-class__text":"Economy Class","Common/Cabin-Class-Full-Description/first-class__text":"First Class","Common/Cabin-Class-Full-Description/premium-economy__text":"Premium Economy","Common/Session-timeout/timeout-cancel-cta-title__text":"Cancel","Common/CAB/Error/search-results-message-bdy__text":"This itinerary cannot be changed online. Please call the contact centre.","Common/Origin-Destination/flight-icon__image":{"url":"/media/flight%402x-234-100297.png","contentHash":"Eka4lpltEQAFm16fX6nnfw"},"Common/CAB/Go-Back/return-to-my-trips__text":"Return to My Trips","Common/CAB/Error/Session/message-bdy-hybrid__text":"Return to My Trips and choose 'Change dates & times'.","Common/Pax-Count-Labels/num-infant__text":"{num} infant","Common/Pax-Count-Labels/num-infants__text":"{num} infants","Common/Pax-Count-Labels/num-ofw__text":"{num} Overseas Filipino Worker","Common/Pax-Count-Labels/num-ofws__text":"{num} Overseas Filipino Workers","Common/Pax-Count-Labels/num-teenagers__text":"{num} teenagers","Common/Pax-Count-Labels/num-passengers__text":"{num} passengers","Common/Pax-Count-Labels/num-passenger__text":"{num} passenger","Common/Flight-Modal/ghost-tailfin__image":{"url":"/media/ghost_tailfin-234-100298.svg","contentHash":"k5b1Ki6BZk1MtPzL25COSg"},"Common/Dropdown/search-location__text":"Search location","Common/CAB/Error/Session/CABCU/message-bdy-hybrid__text":"Return to My Trips and choose 'Upgrade flights with Cash'","Common/CAB/Error/Session/CABCU/message-bdy__text":"Return to Manage a Booking and choose 'Upgrade with Cash'.","Common/Accessibility/show-more-announcement__text":"Selecting this will bring the focus back to section heading","Common/Origin-Destination/minute__text":"min","Common/Origin-Destination/minutes__text":"mins","Common/Origin-Destination/hours__text":"hrs","Common/Origin-Destination/hour__text":"hr","Common/Origin-Destination/journey-total__text":"{hours} {minutes}","Common/Hajj-Umrah/umrah-flt__text":"Only Saudi nationals and G20 attendees are permitted to travel.","Common/Hajj-Umrah/non-umrah-flt__text":"This flight is only for non-Umrah passengers and will arrive and depart at the North Terminal.","Common/Hajj-Umrah/haj-flt-extra__text":"Important: Non GCC passengers are not permitted to travel on this flight for Hajj.","Common/Hajj-Umrah/haj-flt__text":"Important: The flight is only for Hajj pilgrims. GCC nationals -except Saudi nationals- are permitted to travel. Arrival and departure in Jeddah will be from the Hajj terminal.","Common/Account/family-head__text":"{name} - Family Head","Common/Account/business-rewards-member__text":"{name} - Business Rewards Member","Common/Account/points__text":"Points","Common/Account/business-rewards-admin__text":"{name} - Business Rewards Administration","Common/CAB/Navigation/Footer/gdpr-privacy-policy__url":{"schema":"Link-Existing","title":"privacy policy","url":"/sg/english/sitetools/privacy_policy.aspx "},"Common/Hajj-Umrah/hajj-umrah-logo__image":{"url":"/media/hajj-umrah-logo-234-72928.png","contentHash":"Y0eSQ7iF6w-A55LfIOBHyA"},"Common/Hajj-Umrah/restriction-message__text":": Hajj/Umrah restrictions apply","Common/CAB/Calendar/onward-date__text":"Onward Date","Common/CAB/Calendar/header-label__text":"Choose your {start} to {end} departure date","Common/CAB/Calendar/inbound-date__text":"Inbound Date","Common/CAB/Business-Rewards-Toggle/button-off__text":"OFF","Common/CAB/Business-Rewards-Toggle/content__text":"Would you like to use Business Rewards points?","Common/CAB/Business-Rewards-Toggle/button-on__text":"ON","Common/CAB/Business-Rewards-Toggle/title__text":"Business Rewards Points","Common/CAB/Error/multiple-tab-open-error-message__text":"Multiple browser tabs and windows are not supported by this website. Please close this tab and continue using the most recent tab.","Common/Accessibility/close__text":"close","Common/Accessibility/sub-heading__text":"Sub heading","Common/Accessibility/not-available__text":"not available","Common/Accessibility/available__text":"available","Common/CAB/Account/customer-name-pattern__text":"{{title}} {{firstName}} {{middleName}} {{lastName}}","Common/CAB/Go-Back/back-to-dex-button__text":"Return to Dubai Experience","Common/Account/my-account__text":"My Account","Common/back-to-top__text":"Back to top","Common/Origin-Destination/Flights/class-fare-brand-value__text":"{cabinClass} {fareBrand}","Common/Error/server-error-description__text":"Sorry, we're having technical issues at this time. Please try again later or contact us for further assistance.","Common/Error/server-error__text":"Server error","Common/Flight-Card-Details/upgrade-not-combinable__text":"Not combinable","Common/Flight-Card-Details/upgrade-not-available-br-dept-time-rest__text":"Saver tickets can only be upgraded once check-in is open for your flight","Common/Error/refresh-page__text":"Refresh page","Common/Flight-Card-Details/br-insufficient-points__text":"Insufficient points","Common/Dubai-Experience/Payment/Terms-And-Conditions/dubai-experience":"Dubai Experience","Common/currency-amount-new-format__text":"{currencyCode} <span class=\"amount\">{cultureFormattedCurrencyValue}</span>","Common/Flight-Card/stop__text":"{stops} stop","Common/Flight-Card/non-stop__text":"Non-stop","Common/Flight-Card/operated-by__text":"is operated by {carrier}","Common/Origin-Destination/journey-total-duration-hrs-mins__text":"{hours} hrs {minutes} mins","Common/Origin-Destination/journey-total-duration-hr-mins__text":"{hours} hr {minutes} mins","Common/Origin-Destination/journey-total-duration-hr-min__text":"{hours} hr {minutes} min","Common/Origin-Destination/journey-total-duration-hrs-min__text":"{hours} hrs {minutes} min","Common/Flight-Card/HAJ__text":"Hajj/Umrah","Common/Flight-Card/haj-restrictions-apply__text":"restrictions apply","Common/Flight-Card/stop-connections__text":"{stops} stop, {connections} connections","Common/Flight-Card/stops-connections__text":"{stops} stops, {connections} connections","Common/Flight-Card/stop-connection__text":"{stops} stop, {connections} connection","Common/Flight-Card/mixed-cabin__text":"Mixed Class","Common/Flight-Card/stops-connection__text":"{stops} stops, {connections} connection","Common/Flight-Card/connection__text":"{connections} connection","Common/Flight-Card/connections__text":"{connections} connections","Common/Flight-Card/stops__text":"{stops} stops","Common/Flight-Card/connection-airport__text":"Connection in {destinationAirportName} ({destinationAirportCode})","Common/Flight-Card/cabin-partially-available__text":"Partially available","Common/Flight-Card/OTH__text":"Other information","Common/Flight-Card/GOV__text":"Government restriction","Common/Flight-Card/connects-in-dubai__text":"Connects in Dubai","Common/Flight-Card/cabin-sold-out__text":"Sold out","Common/Flight-Card/class-fare-type__text":"Class / Fare type","Common/Flight-Card/cabin-not-offered__text":"Not offered","Common/Flight-Card/mixed-cabin-show-details__text":"Show details","Common/Flight-Card/mixed-cabin-description__text":"{cabinClass} is not available for all of your flights.","Common/Flight-Card/different-cabins-seating__text":"You will be seated in different cabin classes during your trip","Common/Flight-Card/partially-available-cabin__text":"{cabinClass} is partially available for this journey","Common/Flight-Card/origin-to-destination-code__text":"{origin} to {destination}","Common/Flight-Card/Modal/connection-duration__text":"Duration {duration}","Common/Flight-Card/Modal/connection-info__text":"Passengers change aircraft when connecting.","Common/Flight-Card/Modal/header__text":"Flight details","Common/Flight-Card/Modal/aircraft-type__text":"Aircraft type","Common/Flight-Card/Modal/other-segment-type__text":"Type","Common/Flight-Card/Modal/flight-number__text":"Flight number","Common/Flight-Card/Modal/ond-from-to__text":"From {originAirportName} ({originAirportCode}) to {destinationAirportName} ({destinationAirportCode})","Common/Flight-Card/Modal/connection-airport__text":"Connection in {destinationAirportName} ({destinationAirportCode})","Common/Flight-Card/Modal/mixed-cabin-generic__text":"You will be seated in different cabin classes during your trip","Common/Flight-Card/Modal/stop-details-departure__text":"Departure","Common/Flight-Card/Modal/stop-details-duration__text":"Duration","Common/Flight-Card/Modal/stop-details-arrival__text":"Arrival","Common/Flight-Card/Modal/stop-details-stops__text":"Stops","Common/Flight-Card/Modal/total-duration__text":"Total duration","Common/Flight-Card/Modal/operated-by__text":"Operated by {carrier}","Common/Flight-Card/no-change__text":"Unchanged","Common/show__text":"Show","Common/Filter-Sort/sort-by__text":"Sort by","Common/Filter-Sort/sort__text":"Sort","Common/ond__text":"{originAirportName} to {destinationAirportName}","Common/Cabin-Brands/flex-plus__text":"Flex Plus","Common/Cabin-Brands/flex__text":"Flex","Common/Cabin-Brands/saver__text":"Saver","Common/Cabin-Brands/special__text":"Special","Common/Dropdown/add__text":"Add","Common/Accessibility/pause__text":"pause","Common/Accessibility/play__text":"play","Common/Origin-Destination/flight-card-header__text":"{originAirportName} ({originAirportCode}) to {destinationAirportName} ({destinationAirportCode})","Common/Flight-Card/premium-economy__text":"Premium Economy","Common/Flight-Card/first__text":"First","Common/Flight-Card/train__text":"Train","Common/Flight-Card/bus__text":"Bus","Common/Flight-Card/business__text":"Business","Common/Flight-Card/stop-details__text":"Stop in {stationName} for {duration}","Common/Flight-Card/flight-details-link__text":"All flight details","Common/Flight-Card/economy__text":"Economy","Common/Flight-Card/number__text":"Number","Common/Flight-Card/cabin-class__text":"{cabinClass} Class","Common/Flight-Card/view-detailed-fare-condictions__text":"View detailed fare conditions","Common/Trip-Summary/carrier-imposed-charges__text":"Carrier-imposed charges","Common/Trip-Summary/fare-breakdown__text":"Fare breakdown","Common/Trip-Summary/change-fee__text":"Change fee:","Common/Trip-Summary/breakdown-modal-currency__text":"All prices shown below are in {currency}.","Common/Trip-Summary/checked-baggage__text":"Checked baggage:","Common/Trip-Summary/fuel-surcharge__text":"Fuel surcharge","Common/Trip-Summary/flight-details-link__text":"All flight details","Common/Trip-Summary/passenger-summary-children__text":"Children","Common/Trip-Summary/fare_break_down_description__text":"Fare","Common/Trip-Summary/passenger-summary-infants__text":"Infants","Common/Trip-Summary/number-of-pax__text":"Number of passengers","Common/Trip-Summary/fare_break_down_label__text":"Fare details","Common/Trip-Summary/grand-total__text":"Grand total","Common/Trip-Summary/passenger-summary-teenagers__text":"Teenagers","Common/Trip-Summary/passenger-summary-adults__text":"Adults","Common/Trip-Summary/tax-break-down-label__text":"Tax/fee/surcharge code","Common/Trip-Summary/passenger-summary-ofws__text":"Overseas Filipino Workers ","Common/Trip-Summary/tax-break-down-description__text":"Tax/fee/surcharge description","Common/Trip-Summary/tax-grand-total__text":"Total","Common/Trip-Summary/total-per-pax__text":"Total per passenger","Common/Trip-Summary/refund-fee__text":"Refund fee:","Common/Trip-Summary/total-for-all-pax__text":"Total for all {paxType} passengers","Common/Trip-Summary/tax-breakdown__text":"Tax Breakdown","Common/Trip-Summary/taxes-and-fees__text":"Taxes and fees","Common/Flight-Card/Modal/number__text":"Number","Common/Flight-Card/Modal/bus__text":"Bus","Common/Flight-Card/Modal/train__text":"Train","Common/Accessibility/change-search-redirect__text":"Change search button redirects to flight status search page","Common/Accessibility/opens-preview-modal-pdf__text":"'Download flight certificate' opens a preview in a modal and provides a PDF download option within the preview modal.","Common/Flight-Card/connection-duration__text":"Duration {hours}h {minutes}m","Common/Accessibility/a11y-apply-promo-code__text":"Apply this code","Common/Accessibility/a11y-promo-code-not-valid__text":"Your code is not valid","Common/Accessibility/a11y-promo-code-validated__text":"Your code is valid","Common/Accessibility/a11y-validating-promo-code__text":"Validating promotional code","Common/Accessibility/dropdown__collapsed__AA__annoucement__text":"Collapsed","Common/Accessibility/cabin-status-announce__text":"{cabin} {status}.","Common/Accessibility/dropdown__expanded__AA__annoucement__text":"Expanded","Common/Accessibility/ond-aria-label__text":"{originAirportName} ({originAirportCode}) to {destinationAirportName} ({destinationAirportCode})","Common/Accessibility/fare-rules-terms-and-conditions__text":"Fare rules & Terms and conditions","Common/Accessibility/selected-sort-is__text":"Sort {appliedSort} filter Selected","Common/Accessibility/return-to-review-dialog__text":"Return to Review will close the dialog","Common/Accessibility/miles-breakdown-loading__text":"Loading Miles breakdown","Common/Accessibility/a11y-search-page-link__text":"Navigate to Search page","Common/Accessibility/cabin-price-announce__text":"{cabin} from {lowestPrice}.","Common/Accessibility/change-search-aria-label__text":"Change search opens a modal","Common/Accessibility/flight-results-loading__text":"flight results are loading","Common/Accessibility/sort-options-popup-closed__text":"sort options popup closed","Common/Accessibility/icon__text":"Icon","Common/Accessibility/cabin-lowest-price-announce__text":"{cabin} from {lowestPrice}, lowest price.","Common/Accessibility/currency-list-loading__text":"Currency results are loading","Common/Accessibility/skyward-miles-details-caption__text":"Skyward Miles details","Common/Accessibility/available-cabin-announce__text":"Available classes","Common/Accessibility/flight-fare-conditions-loading__text":"Flight fare conditions are loading","Common/Accessibility/sort-options-popup-opened__text":"Sort options popup opened","Common/Flight-Card/Modal/on-time-performance__text":"On time performance","Common/Flight-Card/Modal/on-time-performance__url":{"schema":"Link","title":"On time performance","url":"/sg/english/information/on-time-performance/","target":"_blank"},"Common/Flight-Card/Modal/ond__text":"{originAirportName} to {destinationAirportName}","Common/Flight-Card/Modal/upgrade-available__text":"Upgrade available","Common/Flight-Card/Modal/connection-airport-code__text":"Connection in {destinationAirportCode}","Common/Flight-Card/Modal/to__text":"{originAirportName} to {destinationAirportName}","Common/Flight-Card/Modal/ond-from-to-with-code__text":"From {originAirportCode} to {destinationAirportCode}","Common/Trip-Summary/passenger__text":"Passenger","Common/Trip-Summary/passenger-with-count__text":"1 passenger","Common/Trip-Summary/baggage-summary-title__text":"Additional baggage","Common/Trip-Summary/passenger-summary-ofw__text":"Overseas Filipino Worker","Common/Trip-Summary/carryon-baggage-allowance__text":"Carry-on baggage allowance","Common/Trip-Summary/baggage-allowance-per-passenger-type__text":"Baggage allowance per passenger type","Common/Trip-Summary/hide-summary__text":"Hide summary","Common/Trip-Summary/flight__text":"Flight","Common/Trip-Summary/embargo__text":"Embargo","Common/Trip-Summary/passenger-summary-child__text":"Child","Common/Trip-Summary/passenger-type__text":"Passenger type","Common/Trip-Summary/passengers__text":"{numberOfPassengers} passengers","Common/Trip-Summary/inclusive-fuel-surcharge__text":"Inclusive of airfare, taxes, fees and fuel surcharge","Common/Trip-Summary/flights-header__text":"Flights","Common/Trip-Summary/header-summary__text":"For {{passengerCount}} {{passengersText}} - {inclusionText}","Common/Trip-Summary/charges-may-apply__text":"Charges may apply for any baggage exceeding the allowance above. Online discounts for additional baggage allowances may be available in Manage your Booking. Any additional charges can also be paid at the airport.","Common/Trip-Summary/inclusive-non-fuel-surcharge__text":"Inclusive of airfare, taxes, fees","Common/Trip-Summary/itinerary__text":"Itinerary","Common/Trip-Summary/passenger-summary-teenager__text":"Teenager","Common/Trip-Summary/baggage-allowance__text":"Baggage allowance","Common/Trip-Summary/approx-currency__text":"(approx. {approxPrice})","Common/Trip-Summary/carryon-baggage-allowance-description__text":"Carry-on baggage rules differ for each operating carrier. Carry-on baggage allowances will change for each flight, depending on the operating carrier. A detailed breakdown of your carry-on baggage allowance for each flight is shown in the table below.","Common/Trip-Summary/fare-break-down-label__text":"Fare details","Common/Trip-Summary/inclusive__text":"Inclusive of airfare, taxes, fees and carrier imposed charges","Common/Trip-Summary/oneway__text":"One way","Common/Trip-Summary/change-search__text":"Change search","Common/Trip-Summary/bag__text":"Bag {ordinal}","Common/Trip-Summary/checked-baggage-allowance__text":"Checked baggage allowance","Common/Trip-Summary/header-summary-passengers__text":"For {passengerCount} passengers - {inclusionText}","Common/Trip-Summary/passenger-summary-infant__text":"Infant","Common/Trip-Summary/passenger-summary-adult__text":"Adult","Common/Trip-Summary/baggage-allowance-summary__text":"Baggage allowance summary","Common/Trip-Summary/embargo-description__text":"Embargo: A carrier-imposed embargo applies to a flight within your itinerary. To view details of this embargo, please click on the link below.","Common/Trip-Summary/carrier__text":"Carrier","Common/Trip-Summary/header-summary-passenger__text":"For 1 passenger - {inclusionText}","Common/Trip-Summary/fare-break-down-description__text":"Fare","Common/Trip-Summary/inclusive-with-tax__text":"Inclusive of airfare, taxes, fees and charges","Common/Trip-Summary/passengers-with-count__text":"{numberOfPassengers} passengers","Common/Trip-Summary/seat-char-extra-legroom__text":"Extra Legroom","Common/Trip-Summary/total-for-all-adults__text":"Total for all adults","Common/Trip-Summary/read-the-full-applicable-baggage-rules__text":"Read the full applicable baggage rules","Common/Trip-Summary/seat-char-twin__text":"Twin","Common/Trip-Summary/return__text":"Return","Common/Trip-Summary/selection-summary__text":"You will see the summary of your selections here","Common/Trip-Summary/total-to-be-paid__text":"Total to be paid","Common/Trip-Summary/travel-insurance__text":"Travel Insurance","Common/Trip-Summary/seat-char-upperdeck-twin__text":"Twin","Common/Trip-Summary/seat-char-regular-bulkhead__text":"Bulkhead","Common/Trip-Summary/seat-summary-title__text":"Seat selections","Common/Trip-Summary/total__text":"Cost","Common/Trip-Summary/total-for-all-children__text":"Total for all children","Common/Trip-Summary/seat-char-bassinet__text":"Bassinet","Common/Trip-Summary/ti-header__text":"Travel Insurance","Common/Trip-Summary/total-for-all-infants__text":"Total for all infants","Common/Trip-Summary/total-for-all-ofw__text":"Total for all Overseas Filipino Workers","Common/Trip-Summary/total-for-all-teenagers__text":"Total for all teenagers","Common/Trip-Summary/view-summary__text":"View summary","Common/Trip-Summary/seat-char-preferred__text":"Preferred","Common/Trip-Summary/seat-char-premium-twin__text":"Premium Twin","Common/Trip-Summary/select-your-flight__text":"Start selecting your flights now.","Common/Trip-Summary/ti-bc__text":"Business Cover","Common/Trip-Summary/ti-bs__text":"Standard Travel Insurance","Common/Trip-Summary/seat-char-regular__text":"Regular","Common/Trip-Summary/seat-char-preferred-upperdeck__text":"Preferred","Common/Trip-Summary/special-information__text":"Special information","Common/Trip-Summary/ti-ac__text":"Air Space Closure Cover","Common/Trip-Summary/ti-taxes-fees__text":"Taxes and Fees","Common/Trip-Summary/terms-and-conditions__text":"Terms and conditions","Common/Trip-Summary/seat-char-premium__text":"Premium","Common/Trip-Summary/ti-title__text":"AIG Insurance","Common/Trip-Summary/ti-wc__text":"Wedding Cover","Common/Trip-Summary/your-trip-summary__text":"Your trip summary","Common/Trip-Summary/trip-summary__text":"Your trip summary","Common/Trip-Summary/baggage-allowance__url":{"schema":"Link","title":"Read the full applicable baggage rules","url":"/sg/english/before-you-fly/baggage/","target":"_blank"},"Common/Trip-Summary/miles-breakdown__text":"Miles breakdown","Common/Trip-Summary/inclusive-with-tax-and-fee__text":"Inclusive of airfare, taxes and fees","Common/Trip-Summary/aig-logo__image":{"url":"https://c.ekstatic.net/ecl/logos/aig-logo.png","contentHash":"Z3mMs7Cy9YB1oIVUrOB_YA"},"Common/Account/please-wait__text":"Please wait","Common/Accessibility/select-to-get-more-information__text":"Select for more information on baggage allowance.","Common/Advanced-Passenger-Info/Passport-Information-Section/undisclosed-gender-warning__text":"Your information, including your gender, must match your passport details. Passengers with an undisclosed gender and/or neither ‘M’ (male) or ‘F’ (female) indicated on their passport must go to the airport to complete their check-in process and be issued their boarding pass, and may be refused transit or entry in certain destinations (including Dubai) by the local immigration authorities. This is outside of Emirates’ control and we will have no liability to you for their decision. You must check the relevant entry requirements for any country you are visiting, even as a transit passenger.","Common/OCI-MYB/Passenger/on-standby__text":"On standby","Common/OCI-MYB/Passenger/infant-brackets__text":"(Infant)","Common/OCI-MYB/Passenger/adult__text":"Adult","Common/OCI-MYB/Baggage/business-cabin-dimension__text":"Two pieces of carry-on baggage permitted: one briefcase plus either one handbag or one garment bag. The briefcase may not exceed 45 x 35 x 20cm (18 x 14 x 8 inches); the handbag may not exceed 55 x 38 x 22cm (22 x 15 x 8 inches); the garment bag can be no more than 20cm (8 inches) thick when folded. The weight of each piece must not exceed 7kg (15lb). The total combined weight of both pieces may not be more than 14kg (30lb).","Common/OCI-MYB/Baggage/economy-cabin-dimension__text":"One piece of carry-on baggage is permitted with maximum dimensions: 55 x 38 x 22cm (22 x 15 x 8 inches) and maximum weight: 7kg (15lb).\n<br />\nNote: If you’re boarding in India, your carry-on baggage may not exceed 115cm or 45.3 inches (length + width + height). If your itinerary originates from Brazil, you’re allowed a carry-on weighing 10kg (22lb).","Common/OCI-MYB/Baggage/first-cabin-dimension__text":"Two pieces of carry-on baggage permitted: one briefcase plus either one handbag or one garment bag. The briefcase may not exceed 45 x 35 x 20cm (18 x 14 x 8 inches); the handbag may not exceed 55 x 38 x 22cm (22 x 15 x 8 inches); the garment bag can be no more than 20cm (8 inches) thick when folded. The weight of each piece must not exceed 7kg (15lb). The total combined weight of both pieces may not be more than 14kg (30lb).","Common/OCI-MYB/Baggage/infant-cabin-dimension__text":"Infants in all cabin classes are permitted one carry-on bag for inflight food and disposable items (weight not to exceed 5kg (11lb) and maximum dimensions: 55 x 38 x 22cm (22 x 15 x 8 inches).","Common/OCI-MYB/Baggage/premium-economy-cabin-dimension__text":"One piece of carry-on baggage is permitted with maximum dimensions: 55 x 38 x 22cm (22 x 15 x 8 inches) and maximum weight: 10kg (22lb). Note: If you're boarding in India, your carry-on baggage may not exceed 115cm or 45.3 inches (length + width + height).","Common/OCI-MYB/Baggage/included-fare__text":"Included in fare: {unitValue}","Common/OCI-MYB/important-information-title__text":"Important information","Common/OCI-MYB/Review-Seats/title__text":"Review seats","Common/Flight-Card/flights-checkin-title__text":"Flights open for check-in","Common/Advanced-Passenger-Info/Passport-Information-Section/passport-details-cancel__text":"Cancel","Common/Advanced-Passenger-Info/Passport-Information-Section/passport-details-confirm__text":"Confirm","Common/Advanced-Passenger-Info/Passport-Information-Section/preferred__text":"Preferred","Common/Advanced-Passenger-Info/Passport-Information-Section/passport-list-link__text":"View list of passports from my Skywards account","Common/Advanced-Passenger-Info/Passport-Information-Section/passport-details__text":"Passport details","Common/Advanced-Passenger-Info/Passport-Information-Section/passport-details-title__text":"There are already 2 passports saved in your Emirates Skywards account. Please select one of the passports you would like to use.","Common/Advanced-Passenger-Info/Passport-Information-Section/Validation-Message/dob-future-validation-error__text":"Date is in the future. Please check and try again.","Common/Advanced-Passenger-Info/Passport-Information-Section/Validation-Message/dob-pax-unmatched-validation-error__text":"The date of birth entered for this passenger does not match their age indicated during the flight booking. If the date of birth entered here is incorrect, please correct it. Otherwise, you will need to contact us.","Common/mixed__text":"Mixed Cabins","Common/miles-new-format__text":"<span class=\"miles\">{milesValue}</span> Miles","Common/step-title__text":"Make a booking","Common/from__text":"From","Common/dynamic_date__text":"Last updated: {0} (GMT +4)","Common/date-range__text":"till","Common/apply__text":"Apply","Common/fare-comparision-ond__text":"{originAirportName} ({originAirportCode}) to {destinationAirportName} ({destinationAirportCode})","Common/warning__text":"Important","Common/Accessibility/multicity__text":"Multi-city","Common/Accessibility/a11y-search-result-page-link__text":"Navigate to search results page","Common/Accessibility/search-flights-aria-label__text":"Search flights redirects to the search page","Common/Accessibility/logout-in-progress__text":"Logging-out","Common/Flight-Card/mixed-fare__text":"Mixed fare-type","Common/Flight-Card/all-classes__text":"All classes","Common/Flight-Card/cabin-class-not-available__text":"Not available","Common/Flight-Card/select-cabin-class__text":"Select class","Common/Flight-Card/cabin-class-available__text":"Available","Common/Flight-Card/lowest-price__text":"Lowest price","Common/Flight-Card/offers__text":"{offerCount} offers","Common/Flight-Card/cabin-from__text":"{cabinClass}","Common/Flight-Card/offer__text":"{offerCount} offer","Common/Flight-Card/from-currency-price__text":"from {currencyAndPrice}","Common/Flight-Card/StopOver/class-not-available__text":"Class not available","Common/Flight-Card/StopOver/extra-charges__text":"Additional charge","Common/Flight-Card/StopOver/no-extra-charges__text":"No additional charges","Common/Flight-Card/StopOver/important__text":"Important","Common/Flight-Card/StopOver/seat-left__text":"{seatsAvailable} seat left","Common/Flight-Card/StopOver/seats-left__text":"{seatsAvailable} seats left","Common/Flight-Card/StopOver/select__text":"Select","Common/Flight-Card/StopOver/selected__text":"Selected","Common/Flight-Card/Offers/cash-plus-miles-benefit__text":"You are eligible to use Cash+Miles on the payment page, allowing you to save {amount} per {miles} Miles.","Common/Flight-Card/Offers/cash-plus-miles-brand__text":"Get more for your Miles. For every {miles} Skywards Miles you will get {amount} off the base fare of your flight.","Common/Flight-Card/Offers/cash-plus-miles-heading__text":"Cash+Miles offer","Common/Flight-Card/Offers/cash-plus-miles-cabin__text":"Choose to pay with Cash+Miles on the payment page and save up to {amount} per {miles} Miles.","Common/Flight-Card/Offers/cash-plus-miles-promotion__text":"You are now eligible to avail your Cash+Miles offer on the payment page, allowing you to save {amount} per {miles} Miles you redeem.","Common/Flight-Card/Offers/miles-upgrade-cabin-promotion__text":"A Miles upgrade from {fromClass} to {toClass} is currently available at a reduced rate. Availability is not guaranteed and fare rules apply.","Common/Flight-Card/Offers/miles-upgrade-heading__text":"Miles upgrade","Common/Flight-Card/Offers/miles-upgrade-cabin__text":"Miles upgrade from {fromClass} to {toClass} for this flight is currently available. Availability is not guaranteed and fare rules apply.","Common/Flight-Card/Offers/miles-upgrade-label__text":"Miles upgrade available","Common/Flight-Card/Offers/miles-upgrade-multiple-cabin-promotion__text":"Miles upgrade from {fromClass} to {toClassOne} and {fromClass} to {toClassTwo} for this flight is currently available at a reduced rate. Availability is not guaranteed and fare rules apply.","Common/Flight-Card/Offers/miles-upgrade-promotion-heading__text":"Miles upgrade offer","Common/Flight-Card/Offers/miles-upgrade-multiple-cabin__text":"Miles upgrade from {fromClass} to {toClassOne} and {fromClass} to {toClassTwo} for this flight is currently available. Availability is not guaranteed and fare rules apply.","Common/Flight-Card/Offers/promocode-applied-ga-only__text":"Discounted offer","Common/Flight-Card/Offers/miles-upgrade-promotion__text":"You are eligible for a Miles upgrade at a reduced rate on this flight.","Common/Flight-Card/Offers/promocode-applied__text":"Discounted offer","Common/Flight-Card/Offers/skywards-miles-promotion__text":"You can earn additional Skywards Miles by selecting this flight.","Common/Flight-Card/Offers/skywards-miles-promotion-heading__text":"Earn more Miles","Common/Flight-Card/Offers/tier-miles-promotion-heading__text":"Earn more Tier Miles","Common/Flight-Card/Offers/tier-miles-promotion__text":"You can earn additional Skywards Tier Miles by selecting this flight.","Common/Flight-Fare-Conditions/error-title__text":"Something went wrong","Common/Flight-Fare-Conditions/fare-conditions-details__text":"Fare conditions details","Common/Flight-Fare-Conditions/fare-conditions-disclaimer__text":"If the outbound and inbound refund or change fees are different amounts and you wish to refund or change your trip, the higher fee will apply. When a combination of fares is used with different validity periods , the lowest validity will apply for your entire trip.\n<br /><br />\nThe amounts quoted for change fees or refunds are per person. <strong>Change fees will be charged in addition to any applicable fare difference.</strong>","Common/Flight-Fare-Conditions/flight-fare-conditions-failure__text":"Sorry, we were unable to retrieve the fare conditions.","Common/Flight-Fare-Conditions/inbound__text":"Inbound","Common/Flight-Fare-Conditions/maximum-stay__text":"Maximum stay:","Common/Flight-Fare-Conditions/info-not-available__text":"Info not available","Common/Flight-Fare-Conditions/minimum-stay__text":"Minimum stay:","Common/Flight-Fare-Conditions/reimburse-conditions__url":{"schema":"Link","title":"View the conditions of reimbursement if a ticket is fully unutilised","target":"_blank"},"Common/Flight-Fare-Conditions/stop-overs__text":"Stopovers:","Common/Flight-Fare-Conditions/outbound__text":"Outbound","Common/Flight-Fare-Conditions/see-fare-conditions-details__text":"See fare conditions details","Common/important-information/read-less__text":"Read less","Common/important-information/read-more__text":"Read more","Common/important-information/important-information-header__text":"Important information","Common/Lowest-Fare/inclusive-fuel-surcharge__text":"Inclusive of airfare, taxes, fees and fuel surcharge","Common/Lowest-Fare/cabin-class__text":"{cabinClass} Class","Common/Lowest-Fare/inclusive-non-fuel-surcharge__text":"Inclusive of airfare, taxes, fees","Common/Lowest-Fare/inclusive__text":"Inclusive of airfare, taxes, fees and carrier imposed charges","Common/Lowest-Fare/inclusive-with-tax__text":"Inclusive of airfare, taxes, fees and charges","Common/Lowest-Fare/miles__text":"Miles","Common/Lowest-Fare/lowest-price__text":"{journeyCabinClass}, {journeyType} for {numberOfPassengers} {paxText}","Common/Lowest-Fare/points__text":"Points","Common/Lowest-Fare/select-your-flight__text":"Select your flight","Common/Lowest-Fare/select-your-flights__text":"Select your flights","Common/Miles-Breakdown/bonus-miles-description__text":"{firstName} {lastName} {description} ({origin} to {destination})","Common/Miles-Breakdown/miles-you-earn__text":"Miles you will earn:","Common/Miles-Breakdown/miles-details__text":"Miles details","Common/Miles-Breakdown/miles-breakdown-failure__text":"Sorry, we were unable to retrieve the Miles summary.","Common/Miles-Breakdown/miles-details-heading__text":"Miles details","Common/Miles-Breakdown/not-applicable__text":"Not applicable","Common/Miles-Breakdown/origin-to-destination__text":"{originAirportName} to {destinationAirportName}","Common/Miles-Breakdown/skyward-miles-details-caption__text":"Skyward Miles details","Common/Miles-Breakdown/skywards-miles__text":"Skywards Miles","Common/Miles-Breakdown/skywards-miles-value__text":"{{Miles}} Skywards Miles","Common/Miles-Breakdown/tier-miles__text":"Tier Miles","Common/Miles-Breakdown/tier-miles-value__text":"{{Miles}} Tier Miles","Common/Miles-Breakdown/total-miles-earned-description__text":"For Cash+Miles bookings, the Skywards Miles and Tier Miles earned will be proportional to the base fare paid in cash. For My Family members, the number of Skywards Miles credited to the My Family account and any individual accounts will depend on the Miles contribution of each account. Any applicable promotional bonus Miles will be credited to your account after you travel.","Common/Miles-Breakdown/total-miles-earned__text":"Total miles earned","Common/Miles-Breakdown/view-miles-breakdown__text":"View breakdown","Common/Miles-Breakdown/total-miles-per-skywards-member__text":"Total Miles per Emirates Skywards member","Common/Miles-Breakdown/total-miles-person__text":"Total Miles for {firstName} {lastName}","Common/Miles-Breakdown/unable-to-fetch-miles-data__text":"Sorry, we were unable to retrieve Miles information for this passenger.","Common/Pos-Messages/pos-change-information-title__text":"You have been taken to our {posCountry} site","Common/Pos-Messages/pos-change-message-global__text":"You have now been directed to the {posCountry} website to finalize this booking. Your booking will be subject to the terms and conditions of the {posCountry} website, including those relating to consumer protections. Please note that your booking will be charged in {posCurrencyName} ({posCurrencyCode})","Common/Pos-Messages/pos-change-message__text":"As you selected a departure airport outside of {siteCountry}, you have been directed to the {posCountry} website to finalise this booking. Your booking will be subject to the terms and conditions of the {posCountry} website, including those relating to consumer protections, which may differ from those of our {siteCountry} website. Please note that your booking will be charged in {posCurrencyName} ({posCurrencyCode})","Common/Session-Expiry/session-expiry-title__text":"Session time out","Common/Session-Expiry/session-expiry-continue-button__text":"Continue","Common/Session-Expiry/session-expiry-description__text":"<p>Your session will expire in <span>{secondsLeft} seconds.</span> </p><p>Please click on Continue to stay on your current page or start a new search.</p>","Common/Session-Expiry/session-expiry-start-new-session-button__text":"Start a new search","Common/Skyward-Plus-Banner/info-not-available__text":"Info not available","Common/Skyward-Plus-Banner/skyward-plus-benefits__text":"As a Skywards+ subscriber you can enjoy a range of benefits based on your package type.","Common/Skyward-Plus-Banner/skyward-plus-benefits-note__text":"Note that these rates apply only if your subscription is still active at the time of upgrading or on the date of travel.","Common/Skyward-Plus-Banner/skyward-plus-subscriber-benefits__text":"As a Skywards+ subscriber, you can enjoy these benefits on every booking:","Common/Skyward-Plus-Banner/view-benefits_as_skyward-plus-subscriber__text":"ดูสิทธิประโยชน์ในฐานะสมาชิก Skywards+","Common/Skyward-Plus-Banner/skyward-plus__text":"Skywards+ Benefits","Common/Skyward-Plus-Banner/view-benefits__text":"View benefits","Common/StopOver/extra-charges__text":"Additional charge","Common/StopOver/no-extra-charges__text":"No additional charges","Common/StopOver/class-not-available__text":"Class not available","Common/StopOver/important__text":"Important","Common/Tier-Details/blue__text":"Blue","Common/Tier-Details/gold__text":"Gold","Common/Tier-Details/io__text":"IO","Common/Tier-Details/logged-in-info-skywards-miles__text":"Skywards Miles","Common/Tier-Details/platinum__text":"Platinum","Common/Tier-Details/tier-coin-silver-member__image":{"url":"https://c.ekstatic.net/ecl/logos/skywards/membership-tier-skywards-silver-icon-w360x360.png","contentHash":"imLeGwDMg4k6KZlkNzEURQ"},"Common/Tier-Details/tier-coin-platinum-member__image":{"url":"https://c.ekstatic.net/ecl/logos/skywards/membership-tier-skywards-platinum-icon-w360x360.png","contentHash":"THxRgoqnJMwe3FmD3Y-V5Q"},"Common/Tier-Details/tier-coin-skywards-member__image":{"url":"https://c.ekstatic.net/ecl/logos/skywards/membership-tier-skywards-blue-icon-w360x360.png","contentHash":"5xdR3D7ZQ5Uvr-9XWALiIA"},"Common/Tier-Details/tier-name-blue-member__text":"Blue Member","Common/Tier-Details/silver__text":"Silver","Common/Tier-Details/skywards__text":"Blue","Common/Tier-Details/tier-coin-blue-member__image":{"url":"https://c.ekstatic.net/ecl/logos/skywards/membership-tier-skywards-blue-icon-w360x360.png","contentHash":"5xdR3D7ZQ5Uvr-9XWALiIA"},"Common/Tier-Details/tier-coin-io-member__image":{"url":"https://c.ekstatic.net/ecl/logos/skywards/membership-tier-skywards-io-icon-w360x360.png","contentHash":"lre_IJ1pc3Q6pE16SxDs-A"},"Common/Tier-Details/tier-coin-gold-member__image":{"url":"https://c.ekstatic.net/ecl/logos/skywards/membership-tier-skywards-gold-icon-w360x360.png","contentHash":"-xJUKYzbPIToeVvh3AruBQ"},"Common/Tier-Details/tier-name-gold-member__text":"Gold Member","Common/Tier-Details/tier-name-silver-member__text":"Silver Member","Common/Tier-Details/tier-name-skywards-member__text":"Blue Member","Common/Tier-Details/tier-name-platinum-member__text":"Platinum Member","Common/Tier-Details/tier-name-invitation-only-member__text":"IO Member","Common/Account/tier-member__text":"{tier} member","Common/Account/login-profile-retrieval-error__text":"Sorry, there was a technical issue when retrieving your membership details. Please try again.","Common/Account/account-banner-widget-br-classic-rewards-desc__title":"You can’t create a My Family booking when booking business travel","Common/Account/miles-expire__text":"{{expiringMiles}} Miles will expire on","Common/Account/miles-expire-text":"Miles expire on","Common/Account/business-rewards__text":"Business Rewards","Common/Account/skywards__text":"Skywards","Common/Account/login-profile-retrieval-info__text":"Sorry, there was a problem loading your account information. You can still continue with your booking and we will try again when you move to the next page.","Common/Account/business-rewards-travel__text":"Business Rewards","Common/Account/change-account-family-head__text":": Family Head","Common/Account/banner-io-member__text":" | IO","Common/Account/banner-skywards-miles__text":"Skywards Miles","Common/Account/change-account-business-rewards-member__text":": Business Rewards Member","Common/Account/banner-blue-member__text":" | Blue","Common/Account/br-classic-rewards__text":"Book a Dynamic Rewards flight","Common/Account/sr-classic-rewards__text":"Classic Rewards","Common/Account/change-account__text":"Change account","Common/Account/banner-family-member__text":" | Family Member","Common/Account/banner-business-rewards-member__text":" | Business Rewards Member","Common/Account/banner-platinum-member__text":" | Platinum","Common/Account/banner-gold-member__text":" | Gold","Common/Account/skywards-rewards-travel__text":"Skywards Rewards","Common/Account/banner-family-head__text":" | Family Head","Common/Account/banner-business-rewards-admin__text":" | Business Rewards Administrator","Common/Account/business-rewards-text":"Business Rewards","Common/Account/family-rewards-travel__text":"My Family","Common/Account/change-account-business-rewards-admin__text":": Business Rewards Admin","Common/Account/banner-silver-member__text":" | Silver","Common/ActionMessage/info-messages-title__text":"Important information","Common/ActionMessage/info_messages_title":"Information","Common/ActionMessage/Accessibility/close_warning_message_block__text":"close the warning message block","Common/ActionMessage/Accessibility/close_base_message_block__text":"close the message block","Common/ActionMessage/FYI/generic-information-message__text":"Important information","Common/Cabin-Brands/insufficient-miles__text":"Insufficient Miles","Common/Currency-Converter/popular-currency__text":"Popular currencies","Common/Currency-Converter/select-currency__text":"Select currency","Common/Currency-Converter/suggested-currency__text":"Recommended currencies","Common/Change-Search-Modal/change-search-title__text":"Change search","Common/Change-Search-Modal/apply__text":"Continue","Common/Change-Search-Modal/sub-title-inline__text":"Continue with one of your recent searches","Common/Change-Search-Modal/sub-title__text":"Change your search","Common/Change-Search-Modal/title__text":"Search flights","Common/Dubai-Connect-Modal/dubai-connect-description__text":"Your connection in Dubai between {origin} and {destination} qualifies for Dubai Connect.\n<br /><br />\nThe Dubai Connect complimentary service is a special courtesy to our passengers whose journey requires a long stopover in Dubai.\n<br /><br />\nEmirates will provide accommodation, ground transportation, visa* and a meal at no extra cost. After booking your flight, you can request your Dubai Connect rooms on the confirmation page or anytime via Manage a booking. Dubai Connect must be requested at least 48 hours before your flight departs and is subject to availability.\n<br /><br />\n*Certain nationalities do not require a visa to enter the United Arab Emirates. For those nationalities that require a visa on arrival, Emirates will be able to pre-arrange this service for you. After you book your Dubai Connect service, we'll give you instructions on how to provide a copy of your passport and a passport-sized photograph, which will enable us to apply for your visa to be ready on arrival.\n<br /><br />\nYou must be successful in obtaining entry into the United Arab Emirates to be eligible for Dubai Connect. Issuance of visas is purely at the discretion of the United Arab Emirates immigration authorities and Emirates takes no responsibility should your visa application be rejected.","Common/Dubai-Connect-Modal/dubai-connect__text":"Dubai Connect","Common/Dubai-Connect-Modal/dubai-connect-eligibility-link__text":"You are eligible for Dubai Connect","Common/Currency-Converter/all-currency__text":"All currencies","Common/Currency-Converter/back__text":"Back","Common/Currency-Converter/currency-converter__text":"Currency converter","Common/Currency-Converter/change-currency__text":"You are viewing prices in {pricedCurrency}. If you would like to view prices in a different currency, you can select it below.","Common/Currency-Converter/no-results-found__text":"No results found","Common/Fare-Rules/inbound__text":"Inbound","Common/Fare-Rules/fare-rules-disclaimer__text":"If the outbound and inbound refund or change fees are different amounts and you wish to refund or change your trip, the higher fee will apply. When a combination of fares is used with different validity periods , the lowest validity will apply for your entire trip.\n<br /><br />\nThe amounts quoted for change fees or refunds are per person. <strong>Change fees will be charged in addition to any applicable fare difference.</strong>","Common/Fare-Rules/reimburse-conditions__url":{"schema":"Link","title":"View the conditions of reimbursement if a ticket is fully unutilised","target":"_blank"},"Common/Fare-Rules/fare-type-comparision__text":"Fare type comparison","Common/Fare-Rules/outbound__text":"Outbound","Common/Trip-Summary/multicity__text":"Multi-city","Common/Trip-Summary/origin-to-destination__text":"{originAirportName} to {destinationAirportName}","Common/Uplift/banner-mobile__text":"Pay monthly.","Common/Uplift/banner-from__text":"From","Common/Uplift/banner-per-month__text":"per month","Common/Uplift/banner-or-total-cost__text":"Or pay in full now:","Common/Uplift/banner-subtext__text":"Spread the cost of your trip over several payments.","Common/Uplift/uplift-apps-faq-title__text":"Frequently Asked Questions","Common/Uplift/buy-now-pay-later__text":"Buy Now. Pay Later.","Common/Uplift/uplift-calendar-icon__image":{"url":"https://c.ekstatic.net/ecl/ibe/common/uplift/uplift-calendar-icon.svg","contentHash":"9-HFovjSilpzrc696SGUzQ"},"Common/Uplift/uplift-card-icon__image":{"url":"https://c.ekstatic.net/ecl/ibe/common/uplift/uplift-card-icon.svg","contentHash":"_X8X6Jr9azFzR0av58Kcuw"},"Common/Uplift/uplift-cart-icon__image":{"url":"https://c.ekstatic.net/ecl/ibe/common/uplift/uplift-cart-icon.svg","contentHash":"5t8k_ashvsEF0rxnxtM9Gg"},"Common/Uplift/uplift-chevron-down__image":{"url":"https://c.ekstatic.net/ecl/ibe/common/uplift/uplift-chevron-down.svg","contentHash":"ZthK9F1Bh4sDn2aD9C8Dkg"},"Common/Uplift/uplift-from-price-template__text":"From {cash} per month","Common/Uplift/uplift-faqs-aria-description__text":"FAQ Frequently asked question about Uplift","Common/Uplift/uplift-globe-icon__image":{"altText":"Globe icon","url":"/media/globe-234-731551.svg","contentHash":"RRBLQcBYU_q7CgK_9WRq8Q"},"Common/Uplift/uplift-logo__image":{"url":"https://c.ekstatic.net/ecl/logos/flexpay-logo.png","contentHash":"2vjwbDmdYFIZGZUzLAvCqg"},"Common/Uplift/uplift-modal-apps-title__text":"Installment Options","Common/Uplift/uplift-mobile-price-template__text":"Pay monthly from {cash} per month","Common/Uplift/uplift-modal-aria-close__text":"close","Common/Uplift/uplift-modal-aria-description__text":"Amount pay monthly opens a dialog","Common/Uplift/uplift-price-template__text":"{cash} per month","Common/Uplift/uplift-total-price-template__text":"Or total cost {cash}","Common/Uplift/uplift-smile-icon__image":{"url":"https://c.ekstatic.net/ecl/ibe/common/uplift/uplift-smile-icon.svg","contentHash":"KxyUFl96HM3N8C4XxOw1jg"},"Common/Advanced-Passenger-Info/Passport-Information-Section/Validation-Message/PR-US/address-line-two-invalid__text":"Address must be at least 3 characters, Latin or numerical only.","Common/Advanced-Passenger-Info/Passport-Information-Section/Validation-Message/PR-US/address-while-in-us-error__text":"Address in the US is required.","Common/Advanced-Passenger-Info/Passport-Information-Section/Validation-Message/PR-US/city-town-invalid__text":"City must be at least 2 letters, Latin characters only.","Common/Advanced-Passenger-Info/Passport-Information-Section/Validation-Message/PR-US/address-while-in-us-invalid__text":"Address must be at least 3 characters, Latin or numerical only.","Common/Advanced-Passenger-Info/Passport-Information-Section/Validation-Message/PR-US/redress-number-invalid__text":"Redress number must be between 4 and 15 characters.","Common/Advanced-Passenger-Info/Passport-Information-Section/Validation-Message/PR-US/redress-number-invalid-error__text":"Redress number must be between 4 and 15 characters.","Common/Advanced-Passenger-Info/Passport-Information-Section/Validation-Message/PR-US/resident-selection-required__text":"Please advise if you're a permanent resident of the United States (USA)","Common/Advanced-Passenger-Info/Passport-Information-Section/Validation-Message/PR-US/state-required__text":"State in the US is required.","Common/Advanced-Passenger-Info/Passport-Information-Section/Validation-Message/PR-US/zip-code-required__text":"Post/ZIP code in the US is required.","Common/Advanced-Passenger-Info/Passport-Information-Section/Validation-Message/PR-US/zip-code-invalid__text":"Post/ZIP code must be at least 2 characters, Latin or numerical only.","Common/Advanced-Passenger-Info/Passport-Information-Section/Validation-Message/PR-US/city-town-required__text":"City in the US is required.","Common/Advanced-Passenger-Info/Passport-Information-Section/Validation-Message/PR-US/country-region-of-residence-error__text":"Country of residence is required.","Common/Advanced-Passenger-Info/Passport-Information-Section/Validation-Message/PR-US/known-traveller-number-invalid__text":"Known traveller number must be between 3 and 25 characters.","Common/Advanced-Passenger-Info/Passport-Information-Section/Validation-Message/PR-US/permanent-residence-number-invalid__text":"Permanent residence number must be between 4 and 15 characters.","Common/Advanced-Passenger-Info/Passport-Information-Section/Validation-Message/PR-US/permanent-residence-number__text":"Permanent residence number must be between 4 and 15 characters.","Common/Uplift/uplift-modal-logo__image":{"url":"https://c.ekstatic.net/ecl/logos/flexpaylogo-h.png","contentHash":"W5vNTMDxde-cADa5fbl3gw"},"Common/Flight-Card/Modal/helicopter-info__text":"Passengers need to board a helicopter for this connection.","Common/Flight-Card/Modal/train-info__text":"Passengers need to board a train for this connection.","Common/Flight-Card/Modal/bus-info__text":"Passengers need to board a bus for this connection.","Common/Advanced-Passenger-Info/Passport-Information-Section/passport-list-warning-message__text":"If you select another passport, we won't be able to access the previous passport you added in your booking.","Common/Advanced-Passenger-Info/Passport-Information-Section/one-passport-list-text__text":"You have 1 passport saved in your Emirates Skywards profile. Please confirm if this is the passport you would like to use.","Common/Advanced-Passenger-Info/Passport-Information-Section/update-passport-from-profile__text":"Use passport from my Skywards profile","Common/Advanced-Passenger-Info/Passport-Information-Section/only-nationality__text":"Nationality","Common/Advanced-Passenger-Info/Passport-Information-Section/add-passport-to-profile__text":"Add a new passport","Common/OCI-MYB/Validation-Message/last-name-required__text":"Last name is required.","Common/OCI-MYB/Validation-Message/pnr-required__text":"Booking reference is required.","Common/OCI-MYB/Validation-Message/invalid-last-name-pnr__text":"Please enter your last name and booking reference as per your ticket.","Common/OCI-MYB/Validation-Message/invalid-pnr-error__text":"Please enter the six character alphanumeric code on your ticket.","Common/OCI-MYB/Validation-Message/last-name-error__text":"Please enter your last name as per your ticket.","Common/Accessibility/change-seat-pax-name-aria-label__text":"Change seat for passenger: {name} (opens a dialog)","Common/Trip-Summary/tax-breakdown-error__text":"Sorry, we are unable to display the tax breakdown due to a technical error.","Common/Advanced-Passenger-Info/DE-Travel-Details-Section/radio-button-no__text":"No","Common/Advanced-Passenger-Info/DE-Travel-Details-Section/radio-button-yes__text":"Yes","Common/Advanced-Passenger-Info/Passport-Information-Section/Validation-Message/PR-CA/canadian-traveler-number-error__text":"Please use Latin characters only.","Common/Advanced-Passenger-Info/Passport-Information-Section/Validation-Message/PR-CA/permanent-residence-number-error__text":"Please use Latin characters only.","Common/Advanced-Passenger-Info/Passport-Information-Section/Validation-Message/PR-DE/permanent-residence-number-invalid__text":"Please use Latin characters only.","Common/Advanced-Passenger-Info/Passport-Information-Section/Validation-Message/PR-DE/visa-number-invalid__text":"Please use Latin characters only.","Common/Advanced-Passenger-Info/Passport-Information-Section/Validation-Message/PR-US/permanent-residence-error__text":"Please use Latin characters only.","Common/Advanced-Passenger-Info/Passport-Information-Section/Validation-Message/PR-US/known-traveller-number-invalid-error__text":"Please use Latin characters only.","Common/Origin-Destination/ond__text":"{originAirportName} to {destinationAirportName}","Common/Advanced-Passenger-Info/acknowledgement__text":"I acknowledge that this information is correct and I will not be able to change it once I select to continue. ","Common/Advanced-Passenger-Info/api-error-title__text":"Error:","Common/Advanced-Passenger-Info/acknowledgement-error__text":"Please acknowledge that you have entered the correct information before proceeding.","Common/Advanced-Passenger-Info/back-button-cta-aria-label__text":"Go back to Check-in agreements","Common/Advanced-Passenger-Info/complete-info__text":"Complete","Common/Advanced-Passenger-Info/confirm-btn-disabled__text":"Continue","Common/Advanced-Passenger-Info/contact-details-subtitle__text":"Provide your contact details so we can update you on any delays or cancellations to your flight.","Common/Advanced-Passenger-Info/confirm-btn-enabled__text":"Continue","Common/Advanced-Passenger-Info/contact-details-title__text":"Contact details","Common/Advanced-Passenger-Info/continue-button-cta-aria-label__text":"Continue to Review seats","Common/Advanced-Passenger-Info/emergency-contact-title__text":"Emergency contact","Common/Advanced-Passenger-Info/emergency-contact-subtitle__text":"We will contact this person only in the event of an emergency. It can’t be a traveller in the booking.","Common/Advanced-Passenger-Info/incomplete-info__text":"Incomplete","Common/Advanced-Passenger-Info/header__text":"Complete advance passenger information (API)","Common/Advanced-Passenger-Info/incorrect-info-msg__text":"Please check the information you entered and try again.","Common/Advanced-Passenger-Info/information-complete-info__text":"Information complete","Common/Advanced-Passenger-Info/missing-info__text":"Missing information","Common/Advanced-Passenger-Info/not-found-country-description__text":"We couldn't find the country/territory you provided. Check and try again, or select a country from the dropdown.","Common/Advanced-Passenger-Info/passport-info-non-editable-subtitle__text":"You can only edit your submitted details at the check-in counter at the airport.","Common/Advanced-Passenger-Info/not-found-location__text":"Location not found","Common/Advanced-Passenger-Info/optional-info__text":"Optional","Common/Advanced-Passenger-Info/passport-information-title__text":"Passport information","Common/Advanced-Passenger-Info/passport-information-subtitle__text":"The information you enter must exactly match your passport.","Common/Advanced-Passenger-Info/skip-and-continue__text":"Skip & Continue","Common/Advanced-Passenger-Info/travel-details-title__text":"Additional information ","Common/Advanced-Passenger-Info/unsaved-section-error__text":"Please select to \"Save & Continue\" before you proceed.","Common/Advanced-Passenger-Info/unskiped-section-error__text":"Please select to \"Skip & Continue\" before you proceed.","Common/Advanced-Passenger-Info/CA-Travel-Details-Section/country-of-issuance__text":"Country of issuance","Common/Advanced-Passenger-Info/CA-Travel-Details-Section/permanent-residence-number__text":"Permanent residence number","Common/Advanced-Passenger-Info/CA-Travel-Details-Section/canadian-traveler-number__text":"Canadian traveler number (optional)","Common/Advanced-Passenger-Info/CA-Travel-Details-Section/radio-button-yes__text":"Yes","Common/Advanced-Passenger-Info/CA-Travel-Details-Section/permenant-resident-question__text":"Are you a permanent resident of US or Canada?","Common/Advanced-Passenger-Info/CA-Travel-Details-Section/radio-button-no__text":"No","Common/Advanced-Passenger-Info/Contact-Detail-Section/contact-details-cta__text":"Save & Continue","Common/Advanced-Passenger-Info/Contact-Detail-Section/contact-details-save__text":"Save & Continue","Common/Advanced-Passenger-Info/Contact-Detail-Section/country-code-mandatory-field__text":"Country code","Common/Advanced-Passenger-Info/Contact-Detail-Section/mobile-number-mandatory-field__text":"Mobile number","Common/Advanced-Passenger-Info/Contact-Detail-Section/mobile-number-optional-field__text":"Mobile number (optional)","Common/Advanced-Passenger-Info/Contact-Detail-Section/email-mandatory-field__text":"Email address","Common/Advanced-Passenger-Info/Contact-Detail-Section/country-code-optional-field__text":"Country code (optional)","Common/Advanced-Passenger-Info/Contact-Detail-Section/unsaved-section-error__text":"Please select to \"Save & Continue\" before you proceed.","Common/Advanced-Passenger-Info/Contact-Detail-Section/unskiped-section-error__text":"Please select to \"Skip & Continue\" before you proceed.","Common/Advanced-Passenger-Info/Contact-Detail-Section/Validation-Message/email-validation__text":"Please enter a valid email address, e.g. name@domain.com","Common/Advanced-Passenger-Info/DE-Travel-Details-Section/de-permanent-residence-number__text":"Permanent residence number","Common/Advanced-Passenger-Info/DE-Travel-Details-Section/de-permanent-resident-title__text":"Are you a permanent resident of Germany?","Common/Advanced-Passenger-Info/DE-Travel-Details-Section/de-schengen-visa-country__text":"Schengen visa issuing country","Common/Advanced-Passenger-Info/DE-Travel-Details-Section/de-visa-number-field__text":"Visa number","Common/Advanced-Passenger-Info/Emergency-Contact-Section/apply-all-passenger-check__text":"Apply this to all passengers","Common/Advanced-Passenger-Info/Emergency-Contact-Section/country-code-field__text":"Country code","Common/Advanced-Passenger-Info/Emergency-Contact-Section/emergency-contact-cta__text":"Save & Continue","Common/Advanced-Passenger-Info/Emergency-Contact-Section/first-name__text":"First name","Common/Advanced-Passenger-Info/Emergency-Contact-Section/emergency-contact-save__text":"Save & Continue","Common/Advanced-Passenger-Info/Emergency-Contact-Section/friend-relationship__text":"Friend","Common/Advanced-Passenger-Info/Emergency-Contact-Section/last-name__text":"Last name","Common/Advanced-Passenger-Info/Emergency-Contact-Section/provide-emergency-infocheck__text":"I prefer not to provide this information","Common/Advanced-Passenger-Info/Emergency-Contact-Section/relationship-field__text":"Relationship","Common/Advanced-Passenger-Info/Emergency-Contact-Section/relative-relationship__text":"Relative","Common/Advanced-Passenger-Info/Emergency-Contact-Section/telephone-number-field__text":"Mobile number","Common/Advanced-Passenger-Info/Passport-Information-Section/date-of-birth__text":"Date of birth","Common/Advanced-Passenger-Info/Passport-Information-Section/expiry-date__text":"Passport expiry date","Common/Advanced-Passenger-Info/Passport-Information-Section/gender-female__text":"Female","Common/Advanced-Passenger-Info/Passport-Information-Section/gender-undisclosed__text":"Undisclosed","Common/Advanced-Passenger-Info/Passport-Information-Section/gender-male__text":"Male","Common/Advanced-Passenger-Info/Passport-Information-Section/gender__text":"Gender","Common/Advanced-Passenger-Info/Passport-Information-Section/nationality__text":"Nationality (Country)","Common/Advanced-Passenger-Info/Passport-Information-Section/passport-info-cta__text":"Save & Continue","Common/Advanced-Passenger-Info/Passport-Information-Section/passport-info-save__text":"Save & Continue","Common/Advanced-Passenger-Info/Passport-Information-Section/passport-number__text":"Passport number","Common/Advanced-Passenger-Info/Passport-Information-Section/passport-six-month__text":"Your passport will expire within the next 6 months. Please check the entry requirements of your destination country before you travel.","Common/Advanced-Passenger-Info/Passport-Information-Section/update-profile-passport__text":"Update my Emirates Skywards profile with the new passport details","Common/Advanced-Passenger-Info/Passport-Information-Section/Validation-Message/dob-require-message__text":"Date of birth is required.","Common/Advanced-Passenger-Info/Passport-Information-Section/Validation-Message/gender-required-message__text":"Gender is required.","Common/Advanced-Passenger-Info/Passport-Information-Section/Validation-Message/dob-validation-error__text":"Please check the date of birth for this passenger (DD/MM/YYYY).","Common/Advanced-Passenger-Info/Passport-Information-Section/Validation-Message/max-passport-expiry-date__text":"Please check the passport expiry date.","Common/Advanced-Passenger-Info/Passport-Information-Section/Validation-Message/nationality-require-message__text":"Nationality is required.","Common/Advanced-Passenger-Info/Passport-Information-Section/Validation-Message/passport-expiry-date-invalid__text":"Please check the passport expiry date (DD/MM/YYYY).","Common/Advanced-Passenger-Info/Passport-Information-Section/Validation-Message/passport-expiry-date-min-date__text":"Past date is not allowed.","Common/Advanced-Passenger-Info/Passport-Information-Section/Validation-Message/passport-number-invalid__text":"Please enter a valid passport number.","Common/Advanced-Passenger-Info/Passport-Information-Section/Validation-Message/passport-expiry-date-required__text":"Passport expiry date is required.","Common/Advanced-Passenger-Info/Passport-Information-Section/Validation-Message/passport-number-required__text":"Passport number is required.","Common/Advanced-Passenger-Info/Passport-Information-Section/Validation-Message/same-passport-number-error-message__text":"You entered the same passport number twice - please check and try again.","Common/Advanced-Passenger-Info/Passport-Information-Section/Validation-Message/PR-CA/permanent-residence-number-invalid__text":"Permanent residence number must be between 4 and 15 characters.","Common/Advanced-Passenger-Info/Passport-Information-Section/Validation-Message/PR-CA/canadian-traveler-number-invalid__text":"Canadian traveller number must be between 4 and 15 characters.","Common/Advanced-Passenger-Info/Passport-Information-Section/Validation-Message/PR-CA/country-of-issuance-required__text":"PRC country of issuance is required.","Common/Advanced-Passenger-Info/Passport-Information-Section/Validation-Message/PR-CA/permanent-residence-number-required__text":"Permanent residence number is required.","Common/Advanced-Passenger-Info/Passport-Information-Section/Validation-Message/PR-CA/resident-selection-required__text":"Please advise if you're a permanent resident of Canada/United States (USA).","Common/Advanced-Passenger-Info/Passport-Information-Section/Validation-Message/PR-DE/permanent-residence-number-error__text":"Permanent residence number must be between 4 and 20 characters.","Common/Advanced-Passenger-Info/Passport-Information-Section/Validation-Message/PR-DE/permanent-residence-number-required__text":"Permanent residence number is required.","Common/Advanced-Passenger-Info/Passport-Information-Section/Validation-Message/PR-DE/resident-selection-required__text":"Please advise if you're a permanent resident of Germany.","Common/Advanced-Passenger-Info/Passport-Information-Section/Validation-Message/PR-DE/schenghen-visa-required__text":"Schengen visa is required.","Common/Advanced-Passenger-Info/Passport-Information-Section/Validation-Message/PR-DE/visa-number-error__text":"Visa number must be between 4 and 20 characters.","Common/Advanced-Passenger-Info/Passport-Information-Section/Validation-Message/PR-DE/visa-number-required__text":"Visa number is required.","Common/Advanced-Passenger-Info/Passport-Information-Section/Validation-Message/PR-US/permanent-resident-number-required__text":"Permanent residence number is required.","Common/Advanced-Passenger-Info/US-Travel-Details-Section/address-line-info__text":"Address line 3 (optional)","Common/Advanced-Passenger-Info/US-Travel-Details-Section/address-in-us__text":"Address while in the US","Common/Advanced-Passenger-Info/US-Travel-Details-Section/address-line__text":"Address line 2 (optional)","Common/Advanced-Passenger-Info/US-Travel-Details-Section/ktn-info__text":"Known traveller number is an optional number that identifies passengers as trusted travellers and allows them to skip certain security checks.","Common/Advanced-Passenger-Info/US-Travel-Details-Section/city-town-info__text":"City / Town","Common/Advanced-Passenger-Info/US-Travel-Details-Section/ktn-title__text":"What’s my known traveller number?","Common/Advanced-Passenger-Info/US-Travel-Details-Section/permanent-resident-number__text":"Permanent residence number","Common/Advanced-Passenger-Info/US-Travel-Details-Section/permenant-resident-question__text":"Are you a permanent resident of the US?","Common/Advanced-Passenger-Info/US-Travel-Details-Section/radio-button-no__text":"No","Common/Advanced-Passenger-Info/US-Travel-Details-Section/radio-button-yes__text":"Yes","Common/Advanced-Passenger-Info/US-Travel-Details-Section/redress-number-info__text":"Redress number is the record identifier provided by the Department of Homeland Security (DHS) for travellers who have been repeatedly identified for additional screening and who want to file an inquiry to have erroneous information corrected in DHS systems. For more information or to apply for a redress number, visit the DHS website: www.dhs.gov. The redress number is an optional field and is not relevant for most travellers.","Common/Advanced-Passenger-Info/US-Travel-Details-Section/redress-number-title__text":"What’s my redress number?","Common/Advanced-Passenger-Info/US-Travel-Details-Section/redress-number__text":"Redress number (optional)","Common/Advanced-Passenger-Info/US-Travel-Details-Section/region-of-residence__text":"Country of residence","Common/Advanced-Passenger-Info/US-Travel-Details-Section/travel-number__text":"Known traveller number (optional)","Common/Advanced-Passenger-Info/US-Travel-Details-Section/us-state-info__text":"State","Common/Advanced-Passenger-Info/US-Travel-Details-Section/zip-code-number__text":"Post/ZIP code","Common/Advanced-Passenger-Info/Contact-Detail-Section/email-optional-field__text":"Email address (optional)","Common/Advanced-Passenger-Info/not-found-relation-description__text":"We couldn't find the relationship you provided. 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","Help/Search/result-not-found__text":"Sorry, no results found for {0}","references":["234/res/Help/Faq","234/res/Common","234/res/Navigation/Footer","234/res/Navigation/Footer/Social","234/res/Navigation/Accessibility-link","234/res/Navigation/Header","234/res/Navigation/Header/Language-selector","234/res/Navigation/Site-search","234/res/Help/Search","234/res/Common/Account","234/res/Common/Login-link","234/res/Common/Modal"],"cacheKeys":[1582535660026658800,1732776668833710000,1724224598375268400,1551295167371346000,1551277403522728000,1633259501459013600,1607513455181103000,1551278424662540300,1678859959435264000,1732776668834365400,1551333863046316000,1648188569705906200]},"session":{"isAuthenticated":false,"isFullyLoggedIn":false,"brsrMember":null,"gaLoginState":"","loginUrl":"/sg/english/sso/login-redirect?state=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJjYWxsYmFja1VybCI6Ii9zZy9lbmdsaXNoL2hlbHAvZmFxLXRvcGljcy9zcGVjaWFsLWFzc2lzdGFuY2UtYW5kLXJlcXVlc3RzLyIsInB1YiI6InNnL2VuZ2xpc2gifQ.S-JWfeSpqP4lEhDs1PoHgRO5aezKu5H3N9T2NB2ahSc","isTransPage":false,"clientIp":"8.222.208.146"},"urlparser":{"results":{"url":"https://www.emirates.com/sg/english/help/faq-topics/special-assistance-and-requests/","protocol":"https","host":"www.emirates.com","hostname":"www.emirates.com","port":443,"path":"/sg/english/help/faq-topics/special-assistance-and-requests","country":"sg","countryCompat":"sg","language":"english","langCode":"en","countryLang":"en-sg","countryLangCompat":"en-sg","langCountryCompat":"en-sg","countryIsGlobal":false,"contentPath":"/help/faq-topics/special-assistance-and-requests","directory":"/help/faq-topics","filename":"special-assistance-and-requests","excludedPath":"/sg/english/help/faq-topics/special-assistance-and-requests","portal":"emirates","operationalUpdates":[{"id":5240,"heading":"Updates on flights to/from Iraq and Lebanon","alerttext":"Updates on flights to/from Iraq and Lebanon","link":null,"description":"<p><strong>Iraq</strong>: Emirates flights to and from Baghdad are cancelled until and including 30 November 2024. Customers transiting through Dubai on Emirates with final destination Baghdad will not be accepted for travel at their point of origin until further notice.</p>\n<p>flydubai (FZ) flights to Baghdad are operating. Customers with confirmed bookings on flydubai (FZ) with final destination Baghdad will be accepted for travel. Customers are advised to regularly monitor flydubai’s (FZ) flight status.</p>\n<p><strong>Lebanon: </strong> Emirates flights to and from Beirut are cancelled until and including 31 December 2024. 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href=\"https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.emirates.com%2Fae%2Fenglish%2Fmanage-booking%2F&data=05%7C02%7Cekta.ganguly%40emirates.com%7C57d58460d4fd4c397c6308dd08643fce%7Ce0b26355188940d88ef1e559616befda%7C0%7C0%7C638675948840929634%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&sdata=6CWs2oiqtcCJZcw5CntwIMFpYHG0mlGwJG2Z5%2FFLJes%3D&reserved=0\">Manage Your Booking</a> to receive updates.</p>\n<p>We continue to closely monitor the situation in the region and are in contact with relevant authorities regarding developments.</p>\n<p> </p>","rebookingconditions":null,"channel":"Emirates.com","category":"Operational 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experience"},"id":"tcm:234-95824","title":"000 Your on-board experience","version":3,"content":{"title":"Your on-board experience","seometadata":{"seoTitle":"Your on-board experience"}}},"lastPublishedDate":"2023-08-22T10:26:46Z","id":"dcp:234-95824-32551","type":"componentPresentation","conditions":[null],"key":"dcp:/eol/sg/english/faq/categories/your-on-board-experience","publicationUri":"/eol/sg/english","url":"/sg/english/help/faq-topics/your-on-board-experience"}],"faqData":{"children":[{"template":{"title":"fAQ","id":"tcm:234-32551-32"},"component":{"schema":"FAQ Category","analytics":{"title":"Medicine onboard and transportation"},"id":"tcm:234-43974","title":"101 Medicine onboard and transportation","version":3,"content":{"title":"Medicine onboard and transportation","seometadata":{"seoTitle":"Medicine onboard and transportation"}}},"lastPublishedDate":"2020-05-03T18:00:29Z","id":"dcp:234-43974-32551","type":"componentPresentation","key":"dcp:/eol/sg/english/faq/special-assistance-and-requests/categories/medicine-onboard-and-transportation","publicationUri":"/eol/sg/english","keyIdentifier":"special-assistance-and-requests/categories/medicine-onboard-and-transportation","children":[{"template":{"title":"fAQ","id":"tcm:234-32551-32"},"component":{"schema":"FAQ","analytics":{"title":"What if I have special medications that I must carry with me?"},"metadata":{"category":{"taxonomyKey":"what-if-i-have-special-medications-that-i-must-carry-with-me","description":"040 What if I have special medications that I must carry with me?","id":"tcm:234-46473-1024","type":"keyword","title":"040 What if I have special medications that I must carry with me?"}},"id":"tcm:234-46474","title":"010 What if I have special medications that I must carry with me?","version":1,"content":{"body":"If you require special medication, you should always carry your prescription with you when you board any flight. Different countries have different laws governing the possession and importation of prescription drugs, and some countries have limited supplies should you require a refill of your prescription, so it is always better to bring an extra supply with you. For further information concerning any particular medications, consult with your physician and contact the local embassy of the country to which you are travelling.","title":"What if I have special medications that I must carry with me?"}},"lastPublishedDate":"2020-03-20T14:04:26Z","id":"dcp:234-46474-32551","type":"componentPresentation","key":"dcp:/eol/sg/english/faq/special-assistance-and-requests/medicine-onboard-and-transportation/what-if-i-have-special-medications-that-i-must-carry-with-me","publicationUri":"/eol/sg/english","keyIdentifier":"special-assistance-and-requests/medicine-onboard-and-transportation/what-if-i-have-special-medications-that-i-must-carry-with-me","url":"/sg/english/help/faqs/what-if-i-have-special-medications-that-i-must-carry-with-me"}]},{"template":{"title":"fAQ","id":"tcm:234-32551-32"},"component":{"schema":"FAQ Category","analytics":{"title":"Service animals"},"id":"tcm:234-43924","title":"102 Service animals","version":3,"content":{"title":"Service animals","seometadata":{"seoTitle":"Service animals"}}},"lastPublishedDate":"2020-05-03T18:00:31Z","id":"dcp:234-43924-32551","type":"componentPresentation","key":"dcp:/eol/sg/english/faq/special-assistance-and-requests/categories/service-animals","publicationUri":"/eol/sg/english","keyIdentifier":"special-assistance-and-requests/categories/service-animals","children":[{"template":{"title":"fAQ","id":"tcm:234-32551-32"},"component":{"schema":"FAQ","analytics":{"title":"Can my service animal travel with me?"},"id":"tcm:234-46492","title":"010 Can my service animal travel with me?","version":31,"content":{"body":"<p>Certain service animals are allowed to travel in the cabin on Emirates flights, subject to a number of conditions. For more information on travelling with a service animal, please see our <a href=\"/sg/english/before-you-fly/health/accessible-travel/\" title=\"\" class=\"bodyLink\" data-id=\"pagebody_link\" data-link=\"Accessible travel - body link\">accessible travel information<span class=\"hidden-control\">(Opens page in the same tab)</span></a>, or contact your <a href=\"/sg/english/help/offices/\" title=\"Local Emirates offices\" target=\"_self\" class=\"bodyLink\" data-id=\"pagebody_link\" data-link=\"Local Emirates offices - body link\">local Emirates office<span class=\"hidden-control\">(Opens page in the same tab)</span></a>.</p><p><strong>Travel to and from the USA</strong></p><p>If you are travelling with a service animal on an Emirates flight <strong>to the US</strong>, you will need to meet both US Department of Transportation regulations as well as Centers for Disease Control and Prevention (CDC) regulations. If you are <strong>departing from the US</strong>, you will need to meet the regulations of the US Department of Transportation.</p><p>You will need to complete a <a href=\"https://www.transportation.gov/sites/dot.gov/files/2024-09/Service%20Animal%20-%20Air%20Transportation%20Form%20FINAL%209.20.24.pdf\" target=\"_blank\">US Department of Transportation Service Animal Air Transportation Form<span class=\"hidden-control\">(Opens a PDF in a new tab)</span></a> before you travel to attest the animal’s health, training and behaviour. Additionally if your flight is longer than 8 hours, you will also need to submit a <a href=\"https://www.transportation.gov/sites/dot.gov/files/2024-09/Service%20Animals%20Relief%20-%20Final%209.20.24.pdf\" target=\"_blank\">US Department of Transportation Service Animal Relief Attestation Form<span class=\"hidden-control\">(Opens a PDF in a new tab)</span></a> to attest that the dog will not relieve themselves in the aircraft or can do so in a sanitary manner. Once you download and complete the forms, <a href=\"/sg/english/help/forms/special-assistance-and-wellness/\" target=\"_self\" title=\"000 Special Assistance and Health - Header\" data-id=\"pagebody_link\" data-link=\"000 Special Assistance and Health - Header\">please submit them here to our Special Assistance team<span class=\"hidden-control\">(Opens page in the same tab)</span></a> for review and we will contact you to confirm this is validated before you travel.</p><p>From 1 August 2024, new CDC regulations will be in place for bringing dogs into the US. This includes:</p><ul><li><strong>Health and documentation requirements:</strong> You must meet the specific vaccination and health certification requirements.</li><li><strong>Forms required:</strong> All travellers bringing dogs into the USA are required to complete a <a href=\"https://cdc-786687.workflowcloud.com/forms/090dc543-7b2f-4538-b2c7-2919d12ecc73\" title=\"Animal Importation Form\" target=\"_blank\">CDC Dog Import Form<span class=\"hidden-control\">(Opens a PDF in a new tab)</span></a>.</li><li><strong>Countries affected:</strong> Additional restrictions apply to dogs vaccinated in foreign countries and coming from <a href=\"https://www.cdc.gov/importation/dogs/high-risk-countries.html?CDC_AAref_Val=https://www.cdc.gov/importation/bringing-an-animal-into-the-united-states/high-risk.html\" title=\"List of high-risk countries\" target=\"_blank\">countries with a high risk<span class=\"hidden-control\">(Opens an external website in a new tab)</span></a> of rabies.</li><li><strong>Entry points:</strong> Only <a href=\"https://www.cdc.gov/importation/dogs/approved-care-facilities.html?CDC_AAref_Val=https://www.cdc.gov/importation/bringing-an-animal-into-the-united-states/approved-care-facilities.html\" title=\"www.cdc.gov\" target=\"_blank\">designated ports of entry<span class=\"hidden-control\">(Opens an external website in a new tab)</span></a> will be permitted when importing dogs from certain countries.</li></ul><p>For detailed information, please read the <a href=\"https://www.cdc.gov/importation/dogs/index.html?CDC_AA_refVal=https%3A%2F%2Fwww.cdc.gov%2Fimportation%2Fdogs%2Fenter-the-us.html\" title=\"CDC website\" target=\"_blank\">CDC Dog Import Regulations<span class=\"hidden-control\">(Opens an external website in a new tab)</span></a>on the CDC website.</p><p><strong>Travel to Dubai</strong></p><p>Customers travelling with a service dog from any eligible station to Dubai are required to submit the following documents at least four working days before departure to get this validated by the UAE Ministry of Climate Change & Environment (MOCCAE).</p><ul><li>Veterinary health certificate from the country of origin</li><li>Rabies titer test (RNAT)</li><li>Vaccination book/treatment documents of the animal</li><li>Import permit from <a href=\"https://www.moccae.gov.ae/en/services/export-import-services/import-permit-pets.aspx\" title=\"MOCCAE website\" target=\"_blank\">MOCCAE<span class=\"hidden-control\">(Opens page in the same tab)</span></a></li><li><a href=\"https://www.moccae.gov.ae/en/services/export-import-services/import-permit-pets.aspx\" title=\"MOCCAE website\" target=\"_blank\">Inspection/releasing fees receipts paid as per the MOCCAE website</a><br /></li></ul><p>The booking for the service dog will only be confirmed after the documents have been validated by the UAE Ministry of Climate Change & Environment (MOCCAE).</p><p>Click <a href=\"/sg/english/help/forms/special-assistance-and-wellness/\" title=\"000 Special Assistance and Health - Header\" target=\"_self\" data-id=\"pagebody_link\" data-link=\"000 Special Assistance and Health - Header\">here<span class=\"hidden-control\">(Opens page in the same tab)</span></a> to submit the required documents.</p>","title":"Can my service animal travel with me?"}},"lastPublishedDate":"2024-11-22T11:05:50Z","id":"dcp:234-46492-32551","type":"componentPresentation","key":"dcp:/eol/sg/english/faq/special-assistance-and-requests/service-animals/can-my-service-animal-travel-with-me","publicationUri":"/eol/sg/english","keyIdentifier":"special-assistance-and-requests/service-animals/can-my-service-animal-travel-with-me","url":"/sg/english/help/faqs/can-my-service-animal-travel-with-me"}]},{"template":{"title":"fAQ","id":"tcm:234-32551-32"},"component":{"schema":"FAQ Category","analytics":{"title":"Special assistance"},"id":"tcm:234-43964","title":"103 Special assistance","version":2,"content":{"title":"Special assistance","seometadata":{"seoTitle":"Special assistance"}}},"lastPublishedDate":"2020-05-03T18:00:33Z","id":"dcp:234-43964-32551","type":"componentPresentation","key":"dcp:/eol/sg/english/faq/special-assistance-and-requests/categories/special-assistance","publicationUri":"/eol/sg/english","keyIdentifier":"special-assistance-and-requests/categories/special-assistance","children":[{"template":{"title":"fAQ","id":"tcm:234-32551-32"},"component":{"schema":"FAQ","analytics":{"title":"Can my child travel alone on an Emirates flight?"},"id":"tcm:234-46539","title":"010 Can my child travel alone on an Emirates flight?","version":29,"content":{"body":"<p>Yes. You can book our Unaccompanied Minors service for children aged 5 to 11 who are flying alone.</p><p>We also offer a paid Unaccompanied Minors service for children aged 12 to 15.</p><p>We’ll be there to help your child enjoy a safe, comfortable, and memorable journey from check-in through to meeting their parent or guardian at their destination.</p><p><strong>Children aged between 5 and 11 travelling alone</strong> will need to fly on an adult fare. This fare also applies when the child travels with an older child who is under 16, as they are not old enough to be the child’s guardian. Children up to 11 who are travelling in a different cabin class from their parent or guardian on the same flight will also need to fly on an adult fare. However, they will still be considered accompanied and will not have access to our children’s lounge and special services.</p><p><strong>Children over 12</strong> already fly on an adult fare and are able to fly alone without our Unaccompanied Minor service. However, for an extra fee, you can make a special request for the service for young passengers aged 12 to 15. The fee is USD 50 per young passenger for every leg of the journey.</p><p>Have a look at our <a href=\"/sg/english/family/planning-your-family-trip/unaccompanied-minors/\" title=\"Unaccompanied minors\" class=\"bodyLink\" data-id=\"pagebody_link\" data-link=\"000 Unaccompanied Minors - Header\">Unaccompanied Minors</a> page for more information about our service, or contact <a href=\"/sg/english/help/\" title=\"Help and support\" data-id=\"pagebody_link\" data-link=\"Help and support Index - body link\">your local Emirates office</a> where you can make a booking.</p><h4>What if my child has a connecting flight or overnight transfer?</h4><p><strong>Connection times</strong></p><p>If your child is transferring to another airline as part of their itinerary, the maximum connection time allowed at the airport is four hours.</p><p>If they’re transferring to another flight in Dubai, the maximum connection time is eight hours. This is because we have specialist members of our team to care for your child and we can only allocate them for this time.</p><p><strong>Overnight transfers and unaccompanied minors</strong></p><p>A child under 16 can’t fly alone if their transfer involves an overnight stay at the connecting airport or they need to travel between airports to get to their connecting flight unless you arrange for an adult guardian to meet and care for them at the transit point.</p><p>In both situations, you’ll need to confirm these details with us before we can accept your child on board.</p><h4>Special assistance for children</h4><p>If your child needs special assistance or specific care on their journey, they must be accompanied by a fare-paying guardian who is over 16 years old.</p><p>Find out more about our <a href=\"/sg/english/before-you-fly/health/\" title=\"Health\" data-id=\"pagebody_link\" data-link=\"000 Health Index - Header\">special assistance, accessible travel or medical services.</a></p><h4>Terms and conditions</h4><p>For safety and security, as a legal parent or guardian you’ll need to complete and sign a Declaration of Indemnity form before your child can fly with us. You'll find these forms at Emirates Airport Offices.</p><p>The unaccompanied minor’s parent or guardian must stay at the airport until the flight has departed. The parent or guardian collecting the unaccompanied minor at the airport must provide proof of identification. We offer our Unaccompanied Minors service only on our flights, and not with our partner airlines. Please contact the airline to find out about their services for children travelling alone.</p><h4>French minors travelling outside of France</h4><p>Minors with French citizenship who are travelling outside of France without their parent or legal guardians must carry an official authorisation to exit the country, in addition to their passport. The original authorisation must be presented along with a copy of the identification of the parent or guardian who signed the document.</p><h4>Spanish minors travelling outside of Spain</h4><p>Spanish minors under 18 years old travelling outside of the Spanish territory without the company of any of his/her legal representatives (parents or legal guardian /s), must carry in addition to passport, a signed declaration of travel permit outside of the national territory. The form may be obtained from the Spanish Police, Civil Guard, Courts, Notaries, Town halls or Consulates.</p><p>In the case of foreign minors in Spain for their Departure from national territory must carry the Passport of their respective State or valid travel document in force.</p><p>Regarding foreign minors resident in Spain or residents in another EU state please contact the Authorities regarding the applicable documentation.</p><p>For more information and queries please contact the Spanish authorities to ensure valid documentation in place.</p><h4>Unaccompanied minors travelling to Canada</h4><p>Air Canada doesn’t accept unaccompanied minors from other airlines. Therefore, if your child is travelling flying alone with us, you can book our Unaccompanied Minors service as far as Toronto. In Toronto, the child must be collected by their parent or guardian.</p><p>If your child is travelling to Canada alone, or with an adult with no legal custody over them, we strongly advise you to give them a travel consent letter. It must be signed by their legal guardian or a parent with legal custody. The letter should contain these details:</p><ul><li>authorisation to travel</li><li>that their destination is Canada and the length of your child’s stay</li><li>the address and telephone number of the legal parent or guardian</li></ul><h4>Italian minors travelling outside Italy without an adult</h4><p>There are special requirements for Italian children travelling alone outside of Italy. If your child is an Italian national aged up to and including 13, they will need to carry a letter of authorisation (a dichiarazione di affido) from the local police (questura) if:</p><ul><li>they are travelling alone</li><li>they are travelling with someone who is not their legal guardian or parent (as identified in their passport)</li></ul><p>If you live abroad, you can get this authorisation from an Italian embassy or consulate. The dichiarazione di affido can’t be issued by the airport police. Without this authorisation, your child won’t be allowed to leave Italy. This only applies to Italian citizens; all other nationals can travel without this authorisation.</p><h4>Minors under 14 years old travelling to and from Vietnam</h4><p>Children under 14 must be accompanied by a parent or legal guardian. Children travelling with someone other than their parent or legal guardian must carry an authorisation letter from their parents. </p><p>Vietnamese children: </p><ul><li>For arrival into Vietnam, an authorisation letter is not required</li><li>For departures from Vietnam, an authorisation letter is required. The letter must be certified by the local police or HCM Department of Justice</li></ul><p>Non‑Vietnamese children: </p><ul><li>For arrival into Vietnam, an authorisation letter is required. The letter must be certified by their local authorities</li><li>For departures from Vietnam, the authorisation letter is not required</li></ul><p>Children travelling under our Unaccompanied Minors service are exempt, as the Unaccompanied Minors form is considered an authorisation document.</p><h4>Travelling on other airlines</h4><p>Each airline has their own restrictions and regulations on the unaccompanied travel of minors. If your itinerary involves travel on another airline, you should check the specific unaccompanied minors rules for that carrier before making your booking. These can include restrictions on the acceptance of unaccompanied minors when connecting to or from other airlines.</p><h4>Learn more</h4><p>Please visit the <a href=\"/sg/english/family/planning-your-family-trip/unaccompanied-minors/\" title=\"Unaccompanied minors\" class=\"bodyLink\" data-id=\"pagebody_link\" data-link=\"000 Unaccompanied Minors - Header\">Unaccompanied Minors</a> page for more information, or contact your local Emirates office.</p>","title":"Can my child travel alone on an Emirates flight?"}},"lastPublishedDate":"2024-02-23T07:40:15Z","id":"dcp:234-46539-32551","type":"componentPresentation","key":"dcp:/eol/sg/english/faq/special-assistance-and-requests/special-assistance/can-my-child-travel-alone-on-an-emirates-flight","publicationUri":"/eol/sg/english","keyIdentifier":"special-assistance-and-requests/special-assistance/can-my-child-travel-alone-on-an-emirates-flight","url":"/sg/english/help/faqs/can-my-child-travel-alone-on-an-emirates-flight"},{"template":{"title":"fAQ","id":"tcm:234-32551-32"},"component":{"schema":"FAQ","analytics":{"title":"Are there special services if I’m travelling with young children or infants?"},"id":"tcm:234-46361","title":"020 Are there special services if I’m travelling with young children or infants?","version":28,"content":{"body":"<h4>What are the rules and regulations for passengers travelling with young children and infants?</h4><p>You can carry an infant under two years old on your lap. We'll give you an infant seat belt extension. You’ll need to secure the infant by using the infant seat belt extension during taxi, take-off, landing and whenever the seat belt sign is switched on.</p><p>A parent or guardian who purchased a seat for an infant under two years but does not have an approved car seat, must be reminded to hold, and secure the infant on their laps with a seat belt extension during take-off, landing, turbulence and whenever the seat belt sign is switched on.</p><p>If you’re flying with a child over two years old, you'll need to buy a child's fare and they'll have their own seat.</p><p>If you’re travelling with two infants, one infant must be carried on an adult’s lap using an infant seat belt whenever the seat belt sign is on. The second infant must be seated in an aircraft seat secured in an approved Child Restraint Device (CRD). The second infant will travel at the applicable child fare rather than the infant fare. Alternatively, both infants can be seated in aircraft seats. Similarly, three infants can travel with two adults if each adult carries one infant on their lap using an infant seat belt whenever the seat belt sign is on. The third infant must be seated in an aircraft seat secured in an approved Child Restraint Device (CRD). A child fare will apply to the third infant.</p><p>Note: An approved Child Restraint Device (CRD) includes either an aviation approved car seat or safety harness.</p><h4>Using baby car seats on board</h4><p>Infants who are assigned their own seats in the aircraft must be secured in a car seat or use a safety harness, known as a child restraint seat (CRS) or child restraint device (CRD), it must have a label to show that it's approved for use in an aircraft by:</p><ul><li>Any Joint Aviation Authorities (JAA)</li><li>The United States Federal Aviation Administration (FAA)</li><li>Transport Canada</li></ul><p>You must take full responsibility for fitting the device to the aircraft seat in accordance with the manufacturer instructions and aircraft policy:</p><ul><li>A forward facing car seat, must be installed in a forward-facing direction.</li><li>Only infants weighing less than 10kgs can use both forward facing and facing car seats\n<ul><li>If rear facing, it must be installed in a bulk head seat.</li><li>If a bulk head seat is not available, then it must be installed in a forward facing direction.</li></ul></li><li>The seat belt must be easily accessible, though it must not be used to attach the infant into the car seat.</li><li>The aircraft seat back must be left in an upright position, in addition, the car seat table attachments (if any) shall be removed during take-off and landing.</li></ul><p>Our cabin crew can assist by raising the armrests so that you can secure the aircraft seat belt to the car seat. They will also brief you on any safety requirements, and have the right to prohibit the use of car seats that do not meet policy standards.</p><p>Unfortunately, we can't accept car seats that need to be secured by a three-point seat belt or shoulder harness.</p><h4>Safety regulations</h4><p>If you bring a baby car seat to use on your flight, the check-in staff will check that it carries a label showing that it's approved for use on an aircraft, along with the instructions for use. We'll accept car seats that meet the following safety standards:</p><ul><li>Seats accepted by United States Federal Motor Vehicle Safety Standards and Regulations <strong>(FMVSS) No. 213</strong>. They must be manufactured to those standards on or after 26 February 1985. Your seat must show these labels in red lettering:\n<ul><li>This restraint is certified for use in motor vehicles and aircraft.</li><li>This child restraint system conforms to all applicable federal motor vehicle safety standards.</li></ul></li><li>Seats approved to Canadian Motor Vehicle Safety Standard <strong>(CMVSS) No. 213</strong>, <strong>'Child Restraint Systems'</strong>, or CMVSS No. 213.1, <strong>'Infant seating and restraint systems'</strong>.</li><li>Seats that meet European safety standards. These seats must bear orange labels marked ECE R44 04 (or 03) or ECE R129.</li><li>Seats approved for use in aircraft according to the German regulation <strong>'Qualification Procedure for Child Restraint Systems for Use in Aircraft'</strong><strong>(TÜV Doc.TÜV/958-01/2001)</strong>.</li><li>Seats that meet the <strong>AS/NZS 1754</strong> Australian/New Zealand standards.</li></ul><p>If your car seat doesn't meet these safety standards, you can check it in to the hold with your other baggage.</p><h4>Restraint Harnesses / Devices for Infants, Children and Adults</h4><p>We accept the following restraint harnesses/devices for travel:</p><ul><li>CARES and Special CARES</li><li>Crellling/Houdini Model 27</li><li>Meru TravelChair</li><li>Leckey Firefly GoTo Seat</li></ul><p>Please consult the table below for details on which cabin classes can accommodate these devices:</p><table><thead><tr><th rowspan=\"1\" scope=\"col\">Restraint Harnesses/Device</th><th rowspan=\"1\" scope=\"col\">Economy Class</th><th rowspan=\"1\" scope=\"col\">Premium Economy</th><th rowspan=\"1\" scope=\"col\">Business Class</th><th rowspan=\"1\" scope=\"col\">First Class</th></tr></thead><tbody><tr><td>CARES and Special CARES</td><td>Yes</td><td>Yes</td><td>Yes</td><td>No</td></tr><tr><td>Crelling/Houdini Harness Model 27 (27I, 27ISB, 27A, 27ASB, 27B, 27BSB)</td><td>Yes</td><td>Yes</td><td>No</td><td>No</td></tr><tr><td>Meru TravelChair</td><td>Yes</td><td>Yes</td><td>No</td><td>No</td></tr><tr><td>Leckey Firefly GoTo Seat Support</td><td>Yes</td><td>Yes</td><td>No</td><td>No</td></tr></tbody></table><p>We do not provide these devices. You must contact your nearest Emirates Contact Centre at least <strong>48 hours before travel</strong> as these devices can only be used on approved seat locations and in certain cabins.</p><p>If you require any additional support or assistance for your travel, you will need to complete the <a href=\"/sg/english/before-you-fly/health/medical-information-form/\" title=\"MEDIF\" data-id=\"pagebody_link\" data-link=\"000 MEDIF Landing Page - Header\">Medical Information form (MEDIF)</a> our team can then assist you.</p><p><strong>Limitations:</strong></p><ul><li>A responsible adult must be seated next to the passenger using the restraint harness/device.</li><li>The adult is responsible for fitting the restraint harness/device and for ensuring that the occupant is seated and secured correctly in accordance with manufacturer’s instructions.</li><li>The passenger’s seat lap belt must be fastened securely while the restraint harness/device is also in use.</li><li>We will only accept restraint harnesses/devices at the airport if all conditions have been met and we confirm that it is one of the accepted harnesses/devices from the above list.</li><li>When other airlines or code share airlines are involved in an itinerary, the regulations of the carrying airline are applicable. Please check with the carrier about their policies regarding restraint harnesses/devices before your flight.</li><li>If your CARES is over the maximum weight and height recommended for FAA certification, or if you are using CARES to connect to another airline, codeshare partner or US airline at an Emirates US gateway airport (including Athens International Airport and Milan Malpensa Airport), you will need to request an exemption for onward travel to or from the US from the FAA prior to your flight.</li><li>Being a foreign carrier, FAA certification is not applicable for use on Emirates flights. FAA regulations regarding child harness restraints do not directly apply to Emirates or our passengers. However, these limitations are covered in our GCAA approved internal risk assessment.</li></ul><h4>Baby bassinets</h4><p>Whilst our bassinets are designed for babies up to two years old weighing up to 11 kg (24.2 lb), we won’t be able to provide one if your baby doesn’t fit safely (for example, if they have to bend their legs to fit into the bassinet). In First Class, our baby bassinets are 63.5 cm long and 28 cm wide (25 in x 11 in), while they are 74.93 long x 33.03 cm wide x 16.51 cm deep (29.5 in x 13 in x 5 in) in Business Class and Economy Class. Please note that bassinets are limited in number and subject to availability. Remember that you can't request a bassinet if you have booked a normal seat on child's fare rates.</p><h4>Leg rests, seat extensions, ride-on suitcases, and sleepers.</h4><p>Please note that children’s ride on suitcases or leg rest devices aren’t certified by the UAE’s General Civil Aviation Authority, and therefore aren’t permitted on board our flights. This includes – but isn’t limited to – devices by Bedbox, Fly Legs-up and FLY-Tot. You can get in touch with us for more information.</p><p><strong>Leg rests and extensions</strong></p><p>The use of leg rests, or any form of seat-extension device, is not permitted to be used on board. These items are not certified by the UAE’s General Civil Aviation Authority (GCAA), and pose a safety risk as loose cabin items. They include but are not limited to the below:</p><ul><li>Bedbox</li><li>Fly Legs-up</li><li>FLY-Tot</li><li>Plane Pal</li><li>Sky Rest</li></ul><p>You can take these items with you on board only if they are stored in the overhead lockers as regular carry-on baggage allowance, and are not used during the flight.</p><p><strong>Ride-on suitcases</strong></p><p>Ride-on suitcases are permitted to take on board <strong>if they are only stored in the overhead lockers as regular carry-on baggage allowance, and not used during the flight</strong>. They must meet the size and weight requirements of your assigned carry-on luggage, and <strong>must not be used as leg-rests or seat extensions</strong>. Ride-on suitcases include:</p><ul><li>Trunki</li><li>Zinc Flyte</li><li>Kiddee Case</li><li>FOME</li><li>Jetkids</li></ul><p><strong>Sleepers</strong></p><p>The only comfort device/sleeper permitted to be used on board an Emirates flight is the CoziGo (Fly Babee) as it meets the safety and risk standards required of the GCAA. The CoziGo may be attached to one of our baby bassinets for the duration of the flight only in Economy Class, Premium Economy and Business Class. You will need to reserve a baby bassinet prior to your flight. Please note, CoziGo is not provided by Emirates.</p><p>The following sleepers, and any similar device, are not permitted to use on board:</p><ul><li>Cocoonababy</li><li>Flyebaby</li><li>SkyBaby</li><li>TravelSnug</li><li>MonkeyGo</li><li>BedBox</li><li>Kooshy Kids</li></ul>","title":"Are there special services if I’m travelling with young children or infants?"}},"lastPublishedDate":"2024-03-26T08:56:06Z","id":"dcp:234-46361-32551","type":"componentPresentation","key":"dcp:/eol/sg/english/faq/special-assistance-and-requests/special-assistance/are-there-special-services-if-i-m-travelling-with-young-children-or-infants","publicationUri":"/eol/sg/english","keyIdentifier":"special-assistance-and-requests/special-assistance/are-there-special-services-if-i-m-travelling-with-young-children-or-infants","url":"/sg/english/help/faqs/are-there-special-services-if-i-m-travelling-with-young-children-or-infants"},{"template":{"title":"fAQ","id":"tcm:234-32551-32"},"component":{"schema":"FAQ","analytics":{"title":"What are the ticketing rules for child and infant passengers on Emirates?"},"id":"tcm:234-46553","title":"030 What are the ticketing rules for child and infant passengers on Emirates?","version":11,"content":{"body":"<h4>Infants 0-1 year</h4><p>Tickets for infants travelling on the parent’s lap or in a bassinet are discounted from the full adult fare. When booking online, a request for a bassinet can be made in the Passenger Details section.</p><p>Infants less than seven days old will only be allowed on board in the case of travel for emergency medical reasons (in incubators) or if the mother is travelling on compassionate grounds.</p><h4>Children in car seats</h4><p>Children may travel on board in car seats as long as a separate seat is purchased for the child. Car seats can be used at any stage of the flight, including take-off and landing. The car seat must be the forward facing type only and one that can be secured to the seat by the use of the lap seatbelt, and not a shoulder harness (2-point seatbelt) as for car vehicles. Airport Services will approve the infant car seat at check-in for use on board.</p><h4>Children 2-11 years</h4><p>Tickets for children travelling in a separate seat are also discounted from the full adult fare.</p><p><strong>Please Note:</strong> the Emirates Unaccompanied Minor service is not available in conjunction with a discounted 'child' ticket—a full adult fare must be purchased.</p><p>Please contact your local Emirates office to book an unaccompanied minor.</p><h4>Children travelling in different class to the parents</h4><p>Children between 5 and 11 years old who are travelling in a different cabin class from their parent or guardian are also considered unaccompanied minors and need to fly on an adult fare. They will only be considered accompanied if they are travelling in the same cabin class with a passenger over 16 years old. For the comfort of other passengers, we do ask that visits between cabins be kept to a minimum.</p><h4>IMPORTANT: New information concerning infant bookings</h4><p>Any person 2 years or older must occupy a seat when travelling on Emirates. Therefore, any infant who reaches the age of 2 after the commencement of the journey must pay the applicable child fare and is required to occupy a seat for that part of the journey.</p><ul><li><p>Where a passenger travels as an infant on the outward journey and as a child on the onward/ return journey, applicable infant fare will apply for the outward journey and child fare for the onward/return flights. This cannot be booked online and should be booked through your <a href=\"/sg/english/help/\" title=\"Help and support\" class=\"bodyLink\" data-id=\"pagebody_link\" data-link=\"Help and support Index - body link\">local Emirates office</a>.</p></li><li><p>Where a passenger is an infant but is 2 years or older on travel date at point of origin, the applicable child fare will apply for entire journey</p></li></ul><p>If the above has not been done at the booking or ticketing stage, then check-in staff will arrange this at the airport on departure.</p><p>If seats are not available at the ticketing or check-in stage, the adult and child passengers will be booked together on alternate flights, subject to availability.</p><p>Should travel plans change while en-route and an infant turns 2 years old after travel has commenced the unused coupon(s) will be reissued at the applicable child fare for the rest of the trip and a seat will also be booked for all remaining flights.</p><p><strong>IMPORTANT: Conditions of travel to Canada</strong></p><p>Parents travelling to Canada with a child under 18 years old are strongly advised to hold documentation showing that the child is theirs. Parents who are separated or divorced are also advised to keep legal and other relevant documents in order to clarify custody rights.</p><p>Children travelling to Canada alone or with adults who have no legal custody over them are strongly advised to hold letter of travel consent signed by legal guardian or parent with legal custody. This letter should contain:</p><p>a. Authorisation to travel, and\n<br />\nb. Destination in Canada, stating length of stay, and\n<br />\nc. Signor’s address and telephone details.</p><div class=\"footNote\">* Two infants may fly with two accompanying adults if suitable seating and oxygen masks are available.\n<br /></div>","title":"What are the ticketing rules for child and infant passengers on Emirates?"}},"lastPublishedDate":"2024-03-26T08:57:58Z","id":"dcp:234-46553-32551","type":"componentPresentation","key":"dcp:/eol/sg/english/faq/special-assistance-and-requests/special-assistance/what-are-the-ticketing-rules-for-child-and-infant-passengers-on-emirates","publicationUri":"/eol/sg/english","keyIdentifier":"special-assistance-and-requests/special-assistance/what-are-the-ticketing-rules-for-child-and-infant-passengers-on-emirates","url":"/sg/english/help/faqs/what-are-the-ticketing-rules-for-child-and-infant-passengers-on-emirates"},{"template":{"title":"fAQ","id":"tcm:234-32551-32"},"component":{"schema":"FAQ","analytics":{"title":"How do I make arrangements for accessible travel or special requests?"},"id":"tcm:234-46277","title":"040 How do I make arrangements for other special needs and/or assistance?","version":6,"content":{"body":"<p>Please contact your <a href=\"/sg/english/help/\" title=\"Help and support\" class=\"bodyLink\" data-id=\"pagebody_link\" data-link=\"Help and support Index - body link\">local Emirates office</a> and we will make every effort to accommodate your needs.</p>","title":"How do I make arrangements for accessible travel or special requests?"}},"lastPublishedDate":"2021-04-21T05:27:21Z","id":"dcp:234-46277-32551","type":"componentPresentation","key":"dcp:/eol/sg/english/faq/special-assistance-and-requests/special-assistance/how-do-i-make-arrangements-for-other-special-needs-and-or-assistance","publicationUri":"/eol/sg/english","keyIdentifier":"special-assistance-and-requests/special-assistance/how-do-i-make-arrangements-for-other-special-needs-and-or-assistance","url":"/sg/english/help/faqs/how-do-i-make-arrangements-for-other-special-needs-and-or-assistance"}]},{"template":{"title":"fAQ","id":"tcm:234-32551-32"},"component":{"schema":"FAQ Category","analytics":{"title":"Accessible travel"},"id":"tcm:234-192425","title":"104 Accessible travel","version":2,"content":{"title":"Accessible travel","seometadata":{"seoTitle":"Accessible travel"}}},"lastPublishedDate":"2023-05-25T06:57:12Z","id":"dcp:234-192425-32551","type":"componentPresentation","conditions":[null],"key":"dcp:/eol/sg/english/faq/special-assistance-and-requests/categories/accessible-travel","publicationUri":"/eol/sg/english","keyIdentifier":"special-assistance-and-requests/categories/accessible-travel","children":[{"template":{"title":"fAQ","id":"tcm:234-32551-32"},"component":{"schema":"FAQ","analytics":{"title":"Accessible travel"},"id":"tcm:234-192424","title":"010 Accessible travel","version":2,"content":{"body":"<p>Find more information about <a href=\"/sg/english/before-you-fly/health/accessible-travel/\" title=\"\" data-id=\"pagebody_link\" data-link=\"Accessible travel - body link\">Accessible travel here</a>.</p>","title":"Accessible travel"}},"lastPublishedDate":"2023-05-25T06:56:30Z","id":"dcp:234-192424-32551","type":"componentPresentation","conditions":[null],"key":"dcp:/eol/sg/english/faq/special-assistance-and-requests/accessible-travel/accessible-travel","publicationUri":"/eol/sg/english","keyIdentifier":"special-assistance-and-requests/accessible-travel/accessible-travel","url":"/sg/english/help/faqs/accessible-travel"}]}],"component":{"schema":"FAQ Category","analytics":{"title":"Special assistance and requests"},"id":"tcm:234-43932","title":"000 Special assistance and requests","version":3,"content":{"title":"Special assistance and requests","seometadata":{"seoTitle":"Special assistance and requests"}},"keyIdentifier":"component"},"keyIdentifier":"special-assistance-and-requests","url":"/sg/english/help/faq-topics/special-assistance-and-requests"},"faqDetail":{}}}},"context":{"currentContext":"/eol/sg/english","country":"sg","language":"english"},"headerOpenedTab":5,"secondLevel":0,"thirdLevel":2,"includes":{"header":[{"content":{"headLink":{"schema":"Link-Existing","analytics":{"title":"Home","labels":["Home"],"isExternal":false},"lastPublishedDate":"2024-07-16T08:31:10Z","id":"tcm:234-13216","type":"component","title":"Home - 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