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href="/sg/english/travel-partners/" style="display:none">Airline partners</a><a href="/sg/english/book/about-booking-online/emirates-seat-selection/" style="display:none">Seat selection</a><a href="/sg/english/book/about-booking-online/hold-my-fare/" style="display:none">Hold my fare</a><a href="/sg/english/help/faq-topics/cancelling-or-changing-a-booking/faq/can-i-cancel-my-booking-online/" style="display:none">Cancel your booking</a><a href="/sg/english/manage-booking/change-flight/" style="display:none">Change your booking</a><a href="/sg/english/manage-booking/" style="display:none">Choose your seat</a><a href="/sg/english/manage-booking/upgrade-flight/" style="display:none">Upgrade your flight</a><a href="/sg/english/manage-booking/" style="display:none">Manage chauffeur-drive</a><a href="/sg/english/before-you-fly/health/accessible-travel/" style="display:none">Book accessible travel</a><a href="/sg/english/manage-booking/check-in-options/" style="display:none">Check-in options</a><a href="/sg/english/before-you-fly/travel/dangerous-goods-policy/" style="display:none">Guide to dangerous goods</a><a href="/sg/english/before-you-fly/travel/rules-and-notices/" style="display:none">Rules and notices</a><a href="/sg/english/before-you-fly/health/medical-information-form/" style="display:none">Medical information form (MEDIF)</a><a href="/sg/english/before-you-fly/travel/dietary-requirements/" style="display:none">Dietary information</a><a href="/sg/english/before-you-fly/travel/dangerous-goods-policy/" style="display:none">Banned substances in the UAE</a><a href="/sg/english/before-you-fly/dubai-international-airport/emirates-terminal-3/" style="display:none">Emirates Terminal 3</a><a href="/sg/english/before-you-fly/dubai-international-airport/transferring-between-terminals/" style="display:none">Transferring between terminals</a><a href="/sg/english/book/transportation/" style="display:none">To and from the airport</a><a href="/sg/english/before-you-fly/dubai-international-airport/shuttle-service-dubai/" style="display:none">Shuttle service in Dubai</a><a href="/sg/english/before-you-fly/baggage/checked-baggage/" style="display:none">Checked baggage</a><a href="/sg/english/before-you-fly/baggage/cabin-baggage-rules/" style="display:none">Cabin baggage</a><a href="/sg/english/before-you-fly/baggage/purchase-additional-baggage-allowance/" style="display:none">Purchase more baggage</a><a href="/sg/english/before-you-fly/baggage/unusual-baggage-and-special-allowances/" style="display:none">Extra checked baggage allowances</a><a href="/sg/english/before-you-fly/baggage/baggage-services-dubai/" style="display:none">Baggage services in Dubai</a><a href="/sg/english/before-you-fly/visa-passport-information/travelling-to-and-from-the-united-states/" style="display:none">USA travel authorisation</a><a href="/sg/english/experience/cabin-features/first-class/" style="display:none">First Class</a><a href="/sg/english/experience/cabin-features/business-class/" style="display:none">Business Class</a><a href="/sg/english/experience/cabin-features/premium-economy-class/" style="display:none">Premium Economy </a><a href="/sg/english/experience/cabin-features/economy-class/" style="display:none">Economy Class</a><a href="/sg/english/experience/inflight-entertainment/ice/" style="display:none">What's on ice</a><a href="/sg/english/experience/inflight-entertainment/ice-tv-live/" style="display:none">ice TV Live</a><a href="/sg/english/experience/inflight-entertainment/onboard-wifi/" style="display:none">Onboard Wi-Fi</a><a href="/sg/english/experience/inflight-entertainment/children-entertainment/" style="display:none">Children's entertainment</a><a href="/sg/english/experience/inflight-entertainment/podcasts/" style="display:none">Emirates World Interviews</a><a href="/sg/english/experience/dining/first-class/" style="display:none">First Class dining</a><a href="/sg/english/experience/dining/business-class/" style="display:none">Business Class dining</a><a href="/sg/english/experience/dining/premium-economy/" style="display:none">Premium Economy dining</a><a href="/sg/english/experience/dining/economy-class/" style="display:none">Economy Class dining</a><a href="/sg/english/experience/drinks/" style="display:none">Drinks</a><a href="/sg/english/experience/our-fleet/boeing-777/" style="display:none">Boeing 777</a><a href="/sg/english/experience/our-fleet/a380/" style="display:none">Emirates A380</a><a href="/sg/english/experience/our-fleet/a350/" style="display:none">Emirates A350</a><a href="/sg/english/experience/our-fleet/emirates-executive/" style="display:none">Emirates Executive</a><a href="/sg/english/experience/seating-charts/" style="display:none">Seating charts</a><a href="/sg/english/experience/chauffeur-drive/" style="display:none">Chauffeur-drive</a><a href="/sg/english/experience/the-emirates-service/" style="display:none">The Emirates Service</a><a href="/sg/english/experience/seasonal-occasions/" style="display:none">Seasonal occasions</a><a href="/sg/english/experience/review/" style="display:none">Ratings & Reviews</a><a href="/sg/english/experience/contactless-journey/" style="display:none">Contactless journey</a><a href="/sg/english/experience/our-lounges/first-class/" style="display:none">First Class lounge</a><a href="/sg/english/experience/our-lounges/business-class/" style="display:none">Business Class lounge</a><a href="/sg/english/experience/our-lounges/worldwide/" style="display:none">Worldwide lounges</a><a href="/sg/english/experience/our-lounges/partners/" style="display:none">Partner lounges</a><a href="/sg/english/experience/our-lounges/paid-lounge-access/" style="display:none">Paid lounge access</a><a href="/sg/english/experience/our-lounges/marhaba/" style="display:none">marhaba lounge</a><a href="/sg/english/experience/shop-emirates/duty-free/" style="display:none">Emirates duty free collection</a><a href="/sg/english/experience/shop-emirates/official-store/" style="display:none">Emirates Official Store</a><a href="/sg/english/family/planning-your-family-trip/unaccompanied-minors/" style="display:none">Unaccompanied minors</a><a href="/sg/english/before-you-fly/health/before-you-leave/" style="display:none">Pregnancy</a><a href="/sg/english/before-you-fly/baggage/unusual-baggage-and-special-allowances/" style="display:none">Baggage allowances</a><a href="/sg/english/help/faq-topics/special-assistance-and-requests/faq/what-are-the-ticketing-rules-for-child-and-infant-passengers-on-emirates/" style="display:none">Child and infant fare rules</a><a href="/sg/english/help/faq-topics/special-assistance-and-requests/faq/are-there-special-services-if-i-m-travelling-with-young-children-or-infants/" style="display:none">Car seats and bassinets</a><a href="/sg/english/family/on-board/travelling-with-children/" style="display:none">Travelling with children</a><a href="/sg/english/family/on-board/travelling-with-infants/" style="display:none">Travelling with infants</a><a href="/sg/english/help/faq-topics/baggage-and-lost-property/faq/are-there-additional-baggage-allowances-if-i-m-travelling-with-an-infant/" style="display:none">Infant baggage allowance</a><a href="/sg/english/experience/dining/children/" style="display:none">Child and infant meals</a><a href="/sg/english/experience/inflight-entertainment/children-entertainment/" style="display:none">Children’s entertainment</a><a href="/sg/english/family/fun-for-kids/toys/" style="display:none">Kids’ toys</a><a href="/sg/english/family/fun-for-kids/activities-for-kids/" style="display:none">Activities for kids</a><a href="https://www.emirates.com/media-centre/" style="display:none">Media centre</a><a href="https://www.theemiratesgroup.com/" style="display:none">Group companies</a><a href="/sg/english/about-us/safety/" style="display:none">Safety</a><a href="/sg/english/about-us/financial-transparency/" style="display:none">Financial transparency</a><a href="/sg/english/about-us/business-policies-and-practices/" style="display:none">Responsible business</a><a href="/sg/english/about-us/our-people/leadership-team/" style="display:none">Our Leadership team</a><a href="https://www.emiratesgroupcareers.com/" style="display:none">Careers</a><a href="/sg/english/about-us/our-planet/sustainability-in-operations/" style="display:none">Sustainability in operations</a><a href="/sg/english/about-us/our-planet/environmental-policy/" style="display:none">Environmental policy</a><a href="/sg/english/about-us/our-planet/environmental-reports/" style="display:none">Environmental reports</a><a href="https://www.emiratesairlinefoundation.org/" style="display:none">The Emirates Airline Foundation</a><a href="/sg/english/about-us/our-communities/sponsorship/" style="display:none">Sponsorships</a><a href="/sg/english/destinations/flights-to-asia-pacific/" style="display:none">Asia and Pacific</a><a href="/sg/english/destinations/flights-to-north-south-america/" style="display:none">Americas</a><a href="/sg/english/destinations/flights-to-africa/" style="display:none">Africa</a><a href="/sg/english/destinations/flights-to-europe/" style="display:none">Europe</a><a href="/sg/english/destinations/flights-to-middle-east/" style="display:none">Middle East</a><a href="/sg/english/destinations/sin/lhr/flights-from-singapore-to-london-heathrow/" style="display:none">London</a><a href="/sg/english/destinations/sin/mle/flights-from-singapore-to-male/" style="display:none">Maldives</a><a href="/sg/english/destinations/sin/mel/flights-from-singapore-to-melbourne/" style="display:none">Melbourne</a><a href="/sg/english/destinations/sin/cdg/flights-from-singapore-to-paris/" style="display:none">Paris</a><a href="/sg/english/destinations/sin/sez/flights-from-singapore-to-mahe/" style="display:none">Seychelles</a><a href="/sg/english/destinations/flights-to-dubai/" style="display:none">Flights to Dubai</a><a href="/sg/english/destinations/sin/dxb/flights-from-singapore-to-dubai/" style="display:none">Singapore to Dubai</a><a href="/sg/english/destinations/flights-to-madagascar/" style="display:none">Madagascar </a><a href="/sg/english/destinations/flights-to-adelaide/" style="display:none">Adelaide</a><a href="/sg/english/destinations/flights-to-bogota/" style="display:none">Bogotá</a><a href="/sg/english/destinations/flights-to-phnom-penh/" style="display:none">Phnom Penh</a><a href="/sg/english/destinations/flights-to-edinburgh/" style="display:none">Edinburgh</a><a href="/sg/english/travel-partners/qantas/" style="display:none">Qantas</a><a href="/sg/english/travel-partners/flydubai/" style="display:none">flydubai</a><a href="/sg/english/destinations/holiday-inspiration/beach/" style="display:none">Beach destinations</a><a href="/sg/english/destinations/holiday-inspiration/nature/" style="display:none">Wildlife holidays</a><a href="/sg/english/destinations/holiday-inspiration/history/" style="display:none">History and culture holidays</a><a href="/sg/english/destinations/holiday-inspiration/shop/" style="display:none">City breaks</a><a href="/sg/english/destinations/holiday-inspiration/food/" style="display:none">Backpacking and hiking holidays</a><a href="/sg/english/skywards/membership-tiers/" style="display:none">Membership tiers</a><a href="/sg/english/skywards/flydubai/" style="display:none">flydubai</a><a href="/sg/english/skywards/cash-plus-miles/" style="display:none">Cash+Miles</a><a href="/sg/english/skywards/digital-membership-card/" style="display:none">Digital membership card</a><a href="/sg/english/skywards/my-family/" style="display:none">My family</a><a href="/sg/english/skywards/spend-miles/" style="display:none">Spend Miles</a><a href="/sg/english/skywards/claim-miles/" style="display:none">Claim Miles</a><a href="/sg/english/skywards/do-more-with-your-miles/" style="display:none">Buy Miles</a><a href="/sg/english/skywards/earn-miles/" style="display:none">Earn Miles</a><a href="/sg/english/skywards/skysurfers/" style="display:none">Skywards Skysurfers</a><a href="https://exclusives.skywards.com/" style="display:none">Skywards Exclusives</a><a href="/sg/english/skywards/partners/" style="display:none">Our Partners</a><a href="/sg/english/skywards/partners/skywards-miles-mall/" style="display:none">Skywards Miles Mall</a><a href="/sg/english/skywards/miles-calculator/" style="display:none">Miles Calculator</a><a href="/sg/english/login/account-recovery-page/" style="display:none">Log in to Emirates Skywards</a><a href="/sg/english/skywards/skywards-plus/subscription/" style="display:none">Skywards+</a><a href="/sg/english/business-rewards/registration.aspx" style="display:none">Register your company</a><a href="/sg/english/login/login/" style="display:none">Log in to Business Rewards</a><a href="/sg/english/business-rewards/benefits/" style="display:none">Benefits</a><a href="/sg/english/business-rewards/how-the-programme-works/" style="display:none">How the programme works</a><a href="/sg/english/help/faq-topics/emirates-business-rewards/" style="display:none">Help</a><a href="/sg/english/manage-booking/change-flight/" style="display:none">Changing or cancelling</a><a href="/sg/english/before-you-fly/visa-passport-information/" style="display:none">Visa and passport help</a><a href="/sg/english/help/forms/complaint/" style="display:none">Feedback and complaints</a><a href="/sg/english/before-you-fly/baggage/delayed-damaged-baggage/" style="display:none">Delayed or damage baggage support</a><a href="/sg/english/help/forms/lost-property/" style="display:none">Lost property</a><a href="/sg/english/before-you-fly/dubai-international-airport/dubai-connect/" style="display:none">Dubai Connect</a><a href="/sg/english/help/travel-updates/" style="display:none">Recent travel updates</a><a href="/sg/english/manage-booking/flight-status/" style="display:none">Check your flight status</a><a href="/sg/english/before-you-fly/health/accessible-travel/" style="display:none">Accessible travel with Emirates</a><a href="/sg/english/help/faq-topics/special-assistance-and-requests/" style="display:none">Special assistance and requests</a><a href="/sg/english/help/faq-topics/booking-with-emirates/" style="display:none">Booking with Emirates</a><a href="/sg/english/help/faq-topics/our-network-and-codeshares/" style="display:none">Our network and codeshares</a><a href="/sg/english/help/faq-topics/our-other-products/" style="display:none">Our other products</a><a href="/sg/english/help/faq-topics/special-assistance-and-requests/" style="display:none">Special assistance and requests</a><a href="/sg/english/help/faq-topics/baggage-and-lost-property/" style="display:none">Baggage and lost property</a><a href="/sg/english/help/faq-topics/preparing-to-travel/" style="display:none">Preparing to travel</a><a href="/sg/english/help/faq-topics/at-the-airport/" style="display:none">At the airport</a><a href="/sg/english/help/faq-topics/emirates-skywards/" style="display:none">Emirates Skywards</a><a href="/sg/english/help/faq-topics/emirates-business-rewards/" style="display:none">Emirates Business Rewards</a><a href="/sg/english/help/faq-topics/your-on-board-experience/" style="display:none">Your on-board experience</a><a href="/sg/english/help/faq-topics/tools-and-resources/" style="display:none">Tools and resources</a><a href="/sg/english/help/faq-topics/mobile-and-the-emirates-app/" style="display:none">Mobile and The Emirates App</a><a href="/sg/english/help/faq-topics/cancelling-or-changing-a-booking/" style="display:none">Cancelling or changing a booking</a><a href="/sg/english/help/faq-topics/disrupted-travel/" style="display:none">Disrupted travel</a><a href="/sg/english/help/faq-topics/about-emirates/" style="display:none">About Emirates</a></div></header><main id="maincontent"><div id="56027" data-organism="faq-category-detail"><div class="faqcategory-details"><div class="e-container--separator"><div class="page-header"><div class="content-header faqcategory-details__header" id="content-header11452"><h1 class="content-header__text content-header__text--large faqcategory-details__text reset-h">Emirates Business Rewards</h1></div></div></div><div class="e-container e-container--separator" itemscope="" itemType="https://schema.org/FAQPage"><div class="sticky-left-nav "><div class="scroll"><div class="scroll__box scroll__box--use-scroll"><div><ul><li class="active-sticky-nav" data-link-id="43858"><a data-id="leftnav_link" data-link="Emirates Business Rewards basics" aria-label="" session="[object Object]" href="javascript:void(0)" class="focusout-button link call-to-action">Emirates Business Rewards basics</a></li><li class="" data-link-id="43952"><a data-id="leftnav_link" data-link="Emirates Business Rewards bookings" aria-label="" session="[object Object]" href="javascript:void(0)" class="focusout-button link call-to-action">Emirates Business Rewards bookings</a></li><li class="" data-link-id="43840"><a data-id="leftnav_link" data-link="Earning Emirates Business Rewards Points" aria-label="" session="[object Object]" href="javascript:void(0)" class="focusout-button link call-to-action">Earning Emirates Business Rewards Points</a></li><li class="" data-link-id="43962"><a data-id="leftnav_link" data-link="Changes to old Emirates Business Rewards accounts" aria-label="" session="[object Object]" href="javascript:void(0)" class="focusout-button link call-to-action">Changes to old Emirates Business Rewards accounts</a></li><li class="" data-link-id="43921"><a data-id="leftnav_link" data-link="Claiming or transferring Emirates Business Rewards Points" aria-label="" session="[object Object]" href="javascript:void(0)" class="focusout-button link call-to-action">Claiming or transferring Emirates Business Rewards Points</a></li><li class="" data-link-id="43937"><a data-id="leftnav_link" data-link="Managing an Emirates Business Rewards account" aria-label="" session="[object Object]" href="javascript:void(0)" class="focusout-button link call-to-action">Managing an Emirates Business Rewards account</a></li><li class="" data-link-id="43835"><a data-id="leftnav_link" data-link="Spending Emirates Business Rewards Points" aria-label="" session="[object Object]" href="javascript:void(0)" class="focusout-button link call-to-action">Spending Emirates Business Rewards Points</a></li></ul></div></div><div class="scroll__bar"></div></div></div><div class="e-container e-container--separator sticky-item" id="43858"><div class="e-container e-container--separator"><div class="content-faq" data-auto="content-faq"><p class="content-faq__content-pre-header-text"></p><div class="content-header" id="content-header3218"><h2 class="content-header__text content-header__text--medium reset-h">Emirates Business Rewards basics</h2></div><ul class="dropdown-list undefined" data-auto="dropdown-list"><li itemscope="" itemprop="mainEntity" itemtype="https://schema.org/Question" class="dropdown-list__item content-faq__dropdown-item dropdown-list__item--selected content-faq__dropdown-item--selected"><button class="dropdown-list__item-button" type="button" aria-controls="dropdown-list__3218__0" aria-expanded="true" aria-label="What are Dynamic Reward Flights and Upgrades? "><span class="dropdown-list__item-title" aria-hidden="true"><div><h3 id="45929" class="content-faq__cards-header-title" itemProp="name">What are Dynamic Reward Flights and Upgrades?</h3></div><link itemProp="url" href="/sg/english/help/faq-topics/emirates-business-rewards/faq/what-are-dynamic-reward-flights-and-upgrades/"/></span><div class="dropdown-list__item-text-icon"><span class="text-icon"></span><span dir="auto" class="arrow arrow--wrap-in-circle pictogram-wrapper" aria-hidden="true"><i class="icon icon-chevron-up"></i></span></div></button><div role="tabpanel" id="dropdown-list__3218__0" class="dropdown-animation" style="height:auto"><div class="dropdown-animation__container dropdown-animation__container--show"><div class="content-faq__item" itemscope="" itemProp="acceptedAnswer" itemType="https://schema.org/Answer"><div itemProp="text"><div class="enhanced-rich-text content-faq__rich-text"><p>These are the flights and upgrades that you can book using your Business Rewards Points. ‘Dynamic’ refers to the flexibility of being able to redeem Points for most Emirates flights, in all travel classes and on all fare types. The number of Points you need for a flight will depend on seat availability and the fare on that day. The number of Points you need for an upgrade will depend on seat availability and the fare difference between the two classes.</p></div></div></div></div></div></li><li itemscope="" itemprop="mainEntity" itemtype="https://schema.org/Question" class="dropdown-list__item content-faq__dropdown-item dropdown-list__item--selected content-faq__dropdown-item--selected"><button class="dropdown-list__item-button" type="button" aria-controls="dropdown-list__3218__1" aria-expanded="true" aria-label="What is Emirates Business Rewards? "><span class="dropdown-list__item-title" aria-hidden="true"><div><h3 id="45844" class="content-faq__cards-header-title" itemProp="name">What is Emirates Business Rewards?</h3></div><link itemProp="url" href="/sg/english/help/faq-topics/emirates-business-rewards/faq/what-is-emirates-business-rewards/"/></span><div class="dropdown-list__item-text-icon"><span class="text-icon"></span><span dir="auto" class="arrow arrow--wrap-in-circle pictogram-wrapper" aria-hidden="true"><i class="icon icon-chevron-up"></i></span></div></button><div role="tabpanel" id="dropdown-list__3218__1" class="dropdown-animation" style="height:auto"><div class="dropdown-animation__container dropdown-animation__container--show"><div class="content-faq__item" itemscope="" itemProp="acceptedAnswer" itemType="https://schema.org/Answer"><div itemProp="text"><div class="enhanced-rich-text content-faq__rich-text"><p>Emirates Business Rewards is our corporate loyalty programme, open to organisations of all sizes around the world. Your organisation will earn Business Rewards Points whenever your employees or guest travellers fly on Emirates, which you can then spend on Dynamic Reward Flights and Upgrades. Individuals also earn Skywards Miles on the same flight if they’re an Emirates Skywards member. There’s no limit on how many employees can join the programme and no minimum spend is needed.</p></div></div></div></div></div></li><li itemscope="" itemprop="mainEntity" itemtype="https://schema.org/Question" class="dropdown-list__item content-faq__dropdown-item dropdown-list__item--selected content-faq__dropdown-item--selected"><button class="dropdown-list__item-button" type="button" aria-controls="dropdown-list__3218__2" aria-expanded="true" aria-label="Is Emirates Business Rewards only for small and medium sized organisations? "><span class="dropdown-list__item-title" aria-hidden="true"><div><h3 id="46015" class="content-faq__cards-header-title" itemProp="name">Is Emirates Business Rewards only for small and medium sized organisations?</h3></div><link itemProp="url" href="/sg/english/help/faq-topics/emirates-business-rewards/faq/is-emirates-business-rewards-only-for-small-and-medium-sized-organisations/"/></span><div class="dropdown-list__item-text-icon"><span class="text-icon"></span><span dir="auto" class="arrow arrow--wrap-in-circle pictogram-wrapper" aria-hidden="true"><i class="icon icon-chevron-up"></i></span></div></button><div role="tabpanel" id="dropdown-list__3218__2" class="dropdown-animation" style="height:auto"><div class="dropdown-animation__container dropdown-animation__container--show"><div class="content-faq__item" itemscope="" itemProp="acceptedAnswer" itemType="https://schema.org/Answer"><div itemProp="text"><div class="enhanced-rich-text content-faq__rich-text"><p>Emirates Business Rewards is open to any organisation, but it’s designed to offer benefits to small and medium sized organisations that don’t have a corporate travel agreement with Emirates.</p></div></div></div></div></div></li><li itemscope="" itemprop="mainEntity" itemtype="https://schema.org/Question" class="dropdown-list__item content-faq__dropdown-item dropdown-list__item--selected content-faq__dropdown-item--selected"><button class="dropdown-list__item-button" type="button" aria-controls="dropdown-list__3218__3" aria-expanded="true" aria-label="What if my organisation already has a corporate travel agreement with Emirates? "><span class="dropdown-list__item-title" aria-hidden="true"><div><h3 id="45277" class="content-faq__cards-header-title" itemProp="name">What if my organisation already has a corporate travel agreement with Emirates?</h3></div><link itemProp="url" href="/sg/english/help/faq-topics/emirates-business-rewards/faq/what-if-my-organisation-already-has-a-corporate-travel-agreement-with-emirates/"/></span><div class="dropdown-list__item-text-icon"><span class="text-icon"></span><span dir="auto" class="arrow arrow--wrap-in-circle pictogram-wrapper" aria-hidden="true"><i class="icon icon-chevron-up"></i></span></div></button><div role="tabpanel" id="dropdown-list__3218__3" class="dropdown-animation" style="height:auto"><div class="dropdown-animation__container dropdown-animation__container--show"><div class="content-faq__item" itemscope="" itemProp="acceptedAnswer" itemType="https://schema.org/Answer"><div itemProp="text"><div class="enhanced-rich-text content-faq__rich-text"><p>If your organization's travel volumes qualify for a corporate travel agreement, we offer a range of commercial products to meet your needs, specifically designed to cater to your travel requirements. Therefore, if your organization already has a corporate travel agreement with Emirates, it won't be eligible to join the Emirates Business Rewards Programme.</p></div></div></div></div></div></li><li itemscope="" itemprop="mainEntity" itemtype="https://schema.org/Question" class="dropdown-list__item content-faq__dropdown-item dropdown-list__item--selected content-faq__dropdown-item--selected"><button class="dropdown-list__item-button" type="button" aria-controls="dropdown-list__3218__4" aria-expanded="true" aria-label="Can my organisation register for more than one account? "><span class="dropdown-list__item-title" aria-hidden="true"><div><h3 id="45362" class="content-faq__cards-header-title" itemProp="name">Can my organisation register for more than one account?</h3></div><link itemProp="url" href="/sg/english/help/faq-topics/emirates-business-rewards/faq/can-my-organisation-register-for-more-than-one-account/"/></span><div class="dropdown-list__item-text-icon"><span class="text-icon"></span><span dir="auto" class="arrow arrow--wrap-in-circle pictogram-wrapper" aria-hidden="true"><i class="icon icon-chevron-up"></i></span></div></button><div role="tabpanel" id="dropdown-list__3218__4" class="dropdown-animation" style="height:auto"><div class="dropdown-animation__container dropdown-animation__container--show"><div class="content-faq__item" itemscope="" itemProp="acceptedAnswer" itemType="https://schema.org/Answer"><div itemProp="text"><div class="enhanced-rich-text content-faq__rich-text"><p>Yes, you can register your organisation under two different names as long as you have a different trade licence number for each.</p><p>If you’re part of a group of companies, you can register subsidiaries under the same trade licence number. We’ll credit Points to the account that was quoted in the booking. It’s not possible to transfer Miles between accounts or merge the accounts at a later date.</p></div></div></div></div></div></li><li itemscope="" itemprop="mainEntity" itemtype="https://schema.org/Question" class="dropdown-list__item content-faq__dropdown-item dropdown-list__item--selected content-faq__dropdown-item--selected"><button class="dropdown-list__item-button" type="button" aria-controls="dropdown-list__3218__5" aria-expanded="true" aria-label="Why do I need a trade licence number to join Emirates Business Rewards? "><span class="dropdown-list__item-title" aria-hidden="true"><div><h3 id="46195" class="content-faq__cards-header-title" itemProp="name">Why do I need a trade licence number to join Emirates Business Rewards?</h3></div><link itemProp="url" href="/sg/english/help/faq-topics/emirates-business-rewards/faq/why-do-i-need-a-trade-licence-number-to-join-emirates-business-rewards/"/></span><div class="dropdown-list__item-text-icon"><span class="text-icon"></span><span dir="auto" class="arrow arrow--wrap-in-circle pictogram-wrapper" aria-hidden="true"><i class="icon icon-chevron-up"></i></span></div></button><div role="tabpanel" id="dropdown-list__3218__5" class="dropdown-animation" style="height:auto"><div class="dropdown-animation__container dropdown-animation__container--show"><div class="content-faq__item" itemscope="" itemProp="acceptedAnswer" itemType="https://schema.org/Answer"><div itemProp="text"><div class="enhanced-rich-text content-faq__rich-text"><p>Your trade licence is a legal document that gives you the right to operate a business in your city or country. We need a copy for our records to show that your business has been legally approved by your local government.</p></div></div></div></div></div></li><li itemscope="" itemprop="mainEntity" itemtype="https://schema.org/Question" class="dropdown-list__item content-faq__dropdown-item dropdown-list__item--selected content-faq__dropdown-item--selected"><button class="dropdown-list__item-button" type="button" aria-controls="dropdown-list__3218__6" aria-expanded="true" aria-label="What is the difference between an employee and a guest traveller? "><span class="dropdown-list__item-title" aria-hidden="true"><div><h3 id="46095" class="content-faq__cards-header-title" itemProp="name">What is the difference between an employee and a guest traveller?</h3></div><link itemProp="url" href="/sg/english/help/faq-topics/emirates-business-rewards/faq/what-is-the-difference-between-an-employee-and-a-guest-traveller/"/></span><div class="dropdown-list__item-text-icon"><span class="text-icon"></span><span dir="auto" class="arrow arrow--wrap-in-circle pictogram-wrapper" aria-hidden="true"><i class="icon icon-chevron-up"></i></span></div></button><div role="tabpanel" id="dropdown-list__3218__6" class="dropdown-animation" style="height:auto"><div class="dropdown-animation__container dropdown-animation__container--show"><div class="content-faq__item" itemscope="" itemProp="acceptedAnswer" itemType="https://schema.org/Answer"><div itemProp="text"><div class="enhanced-rich-text content-faq__rich-text"><p><strong>An employee</strong> is someone who works for your organisation, has a valid email address and would like access to your Emirates Business Rewards account. They can make their own bookings and choose to pay with their own card or send the booking to the Programme Administrator for payment.</p><p><strong>A guest traveller</strong> could be someone who works for your organisation, a consultant travelling on behalf of the organisation or someone who doesn’t have a valid email address (for example in the case of construction and marine companies where staff work on a rotational basis). A guest traveller won’t have access to your Emirates Business Rewards account and all bookings for guest travellers need to be made by the Programme Administrator.</p></div></div></div></div></div></li><li itemscope="" itemprop="mainEntity" itemtype="https://schema.org/Question" class="dropdown-list__item content-faq__dropdown-item dropdown-list__item--selected content-faq__dropdown-item--selected"><button class="dropdown-list__item-button" type="button" aria-controls="dropdown-list__3218__7" aria-expanded="true" aria-label="Can I combine my Points with those in another organisation’s account? "><span class="dropdown-list__item-title" aria-hidden="true"><div><h3 id="46212" class="content-faq__cards-header-title" itemProp="name">Can I combine my Points with those in another organisation’s account?</h3></div><link itemProp="url" href="/sg/english/help/faq-topics/emirates-business-rewards/faq/can-i-combine-my-points-with-those-in-another-organisation-s-account/"/></span><div class="dropdown-list__item-text-icon"><span class="text-icon"></span><span dir="auto" class="arrow arrow--wrap-in-circle pictogram-wrapper" aria-hidden="true"><i class="icon icon-chevron-up"></i></span></div></button><div role="tabpanel" id="dropdown-list__3218__7" class="dropdown-animation" style="height:auto"><div class="dropdown-animation__container dropdown-animation__container--show"><div class="content-faq__item" itemscope="" itemProp="acceptedAnswer" itemType="https://schema.org/Answer"><div itemProp="text"><div class="enhanced-rich-text content-faq__rich-text"><p>No, you’re not able to combine your Points with those from another Emirates Business Rewards account.</p></div></div></div></div></div></li><li itemscope="" itemprop="mainEntity" itemtype="https://schema.org/Question" class="dropdown-list__item content-faq__dropdown-item dropdown-list__item--selected content-faq__dropdown-item--selected"><button class="dropdown-list__item-button" type="button" aria-controls="dropdown-list__3218__8" aria-expanded="true" aria-label="Can I combine Skywards Miles and Business Rewards Points? "><span class="dropdown-list__item-title" aria-hidden="true"><div><h3 id="45970" class="content-faq__cards-header-title" itemProp="name">Can I combine Skywards Miles and Business Rewards Points?</h3></div><link itemProp="url" href="/sg/english/help/faq-topics/emirates-business-rewards/faq/can-i-combine-skywards-miles-and-business-rewards-points/"/></span><div class="dropdown-list__item-text-icon"><span class="text-icon"></span><span dir="auto" class="arrow arrow--wrap-in-circle pictogram-wrapper" aria-hidden="true"><i class="icon icon-chevron-up"></i></span></div></button><div role="tabpanel" id="dropdown-list__3218__8" class="dropdown-animation" style="height:auto"><div class="dropdown-animation__container dropdown-animation__container--show"><div class="content-faq__item" itemscope="" itemProp="acceptedAnswer" itemType="https://schema.org/Answer"><div itemProp="text"><div class="enhanced-rich-text content-faq__rich-text"><p>No, Business Rewards Points cannot be combined with Skywards Miles or vice versa.</p></div></div></div></div></div></li><li itemscope="" itemprop="mainEntity" itemtype="https://schema.org/Question" class="dropdown-list__item content-faq__dropdown-item dropdown-list__item--selected content-faq__dropdown-item--selected"><button class="dropdown-list__item-button" type="button" aria-controls="dropdown-list__3218__9" aria-expanded="true" aria-label="How long are Points valid for? "><span class="dropdown-list__item-title" aria-hidden="true"><div><h3 id="45736" class="content-faq__cards-header-title" itemProp="name">How long are Points valid for?</h3></div><link itemProp="url" href="/sg/english/help/faq-topics/emirates-business-rewards/faq/how-long-are-points-valid-for/"/></span><div class="dropdown-list__item-text-icon"><span class="text-icon"></span><span dir="auto" class="arrow arrow--wrap-in-circle pictogram-wrapper" aria-hidden="true"><i class="icon icon-chevron-up"></i></span></div></button><div role="tabpanel" id="dropdown-list__3218__9" class="dropdown-animation" style="height:auto"><div class="dropdown-animation__container dropdown-animation__container--show"><div class="content-faq__item" itemscope="" itemProp="acceptedAnswer" itemType="https://schema.org/Answer"><div itemProp="text"><div class="enhanced-rich-text content-faq__rich-text"><p>For tickets issued on or after 1 April 2019, Business Rewards Points will be valid for two years. They will expire on the last day of the month when the flight was completed.</p><p>For example, if you completed your flight on 15 September 2018, your Points would be valid until 30 September 2020.</p></div></div></div></div></div></li><li itemscope="" itemprop="mainEntity" itemtype="https://schema.org/Question" class="dropdown-list__item content-faq__dropdown-item dropdown-list__item--selected content-faq__dropdown-item--selected"><button class="dropdown-list__item-button" type="button" aria-controls="dropdown-list__3218__10" aria-expanded="true" aria-label="Can I extend Points which are expiring? "><span class="dropdown-list__item-title" aria-hidden="true"><div><h3 id="45988" class="content-faq__cards-header-title" itemProp="name">Can I extend Points which are expiring?</h3></div><link itemProp="url" href="/sg/english/help/faq-topics/emirates-business-rewards/faq/can-i-extend-points-which-are-expiring/"/></span><div class="dropdown-list__item-text-icon"><span class="text-icon"></span><span dir="auto" class="arrow arrow--wrap-in-circle pictogram-wrapper" aria-hidden="true"><i class="icon icon-chevron-up"></i></span></div></button><div role="tabpanel" id="dropdown-list__3218__10" class="dropdown-animation" style="height:auto"><div class="dropdown-animation__container dropdown-animation__container--show"><div class="content-faq__item" itemscope="" itemProp="acceptedAnswer" itemType="https://schema.org/Answer"><div itemProp="text"><div class="enhanced-rich-text content-faq__rich-text"><p>No, we can’t extend the validity of Business Rewards Points.</p></div></div></div></div></div></li><li itemscope="" itemprop="mainEntity" itemtype="https://schema.org/Question" class="dropdown-list__item content-faq__dropdown-item dropdown-list__item--selected content-faq__dropdown-item--selected"><button class="dropdown-list__item-button" type="button" aria-controls="dropdown-list__3218__11" aria-expanded="true" aria-label="Can my travel agent register my company for Emirates Business Rewards? "><span class="dropdown-list__item-title" aria-hidden="true"><div><h3 id="46259" class="content-faq__cards-header-title" itemProp="name">Can my travel agent register my company for Emirates Business Rewards?</h3></div><link itemProp="url" href="/sg/english/help/faq-topics/emirates-business-rewards/faq/can-my-travel-agent-register-my-company-for-emirates-business-rewards/"/></span><div class="dropdown-list__item-text-icon"><span class="text-icon"></span><span dir="auto" class="arrow arrow--wrap-in-circle pictogram-wrapper" aria-hidden="true"><i class="icon icon-chevron-up"></i></span></div></button><div role="tabpanel" id="dropdown-list__3218__11" class="dropdown-animation" style="height:auto"><div class="dropdown-animation__container dropdown-animation__container--show"><div class="content-faq__item" itemscope="" itemProp="acceptedAnswer" itemType="https://schema.org/Answer"><div itemProp="text"><div class="enhanced-rich-text content-faq__rich-text"><p>No, only an employee or a designated travel manager can register your organisation for the programme.</p></div></div></div></div></div></li><li itemscope="" itemprop="mainEntity" itemtype="https://schema.org/Question" class="dropdown-list__item content-faq__dropdown-item dropdown-list__item--selected content-faq__dropdown-item--selected"><button class="dropdown-list__item-button" type="button" aria-controls="dropdown-list__3218__12" aria-expanded="true" aria-label="Do employees have to live in the country where my organisation is registered? "><span class="dropdown-list__item-title" aria-hidden="true"><div><h3 id="45695" class="content-faq__cards-header-title" itemProp="name">Do employees have to live in the country where my organisation is registered?</h3></div><link itemProp="url" href="/sg/english/help/faq-topics/emirates-business-rewards/faq/do-employees-have-to-live-in-the-country-where-my-organisation-is-registered/"/></span><div class="dropdown-list__item-text-icon"><span class="text-icon"></span><span dir="auto" class="arrow arrow--wrap-in-circle pictogram-wrapper" aria-hidden="true"><i class="icon icon-chevron-up"></i></span></div></button><div role="tabpanel" id="dropdown-list__3218__12" class="dropdown-animation" style="height:auto"><div class="dropdown-animation__container dropdown-animation__container--show"><div class="content-faq__item" itemscope="" itemProp="acceptedAnswer" itemType="https://schema.org/Answer"><div itemProp="text"><div class="enhanced-rich-text content-faq__rich-text"><p>No, your employees can live in any country and still be part of your organisation’s Emirates Business Rewards account.</p></div></div></div></div></div></li><li itemscope="" itemprop="mainEntity" itemtype="https://schema.org/Question" class="dropdown-list__item content-faq__dropdown-item dropdown-list__item--selected content-faq__dropdown-item--selected"><button class="dropdown-list__item-button" type="button" aria-controls="dropdown-list__3218__13" aria-expanded="true" aria-label="Can an employee register for Emirates Business Rewards with two organisations? "><span class="dropdown-list__item-title" aria-hidden="true"><div><h3 id="45406" class="content-faq__cards-header-title" itemProp="name">Can an employee register for Emirates Business Rewards with two organisations?</h3></div><link itemProp="url" href="/sg/english/help/faq-topics/emirates-business-rewards/faq/can-an-employee-register-for-emirates-business-rewards-with-two-organisations/"/></span><div class="dropdown-list__item-text-icon"><span class="text-icon"></span><span dir="auto" class="arrow arrow--wrap-in-circle pictogram-wrapper" aria-hidden="true"><i class="icon icon-chevron-up"></i></span></div></button><div role="tabpanel" id="dropdown-list__3218__13" class="dropdown-animation" style="height:auto"><div class="dropdown-animation__container dropdown-animation__container--show"><div class="content-faq__item" itemscope="" itemProp="acceptedAnswer" itemType="https://schema.org/Answer"><div itemProp="text"><div class="enhanced-rich-text content-faq__rich-text"><p>No, an employee can only be registered under one organisation at any given time.</p></div></div></div></div></div></li><li itemscope="" itemprop="mainEntity" itemtype="https://schema.org/Question" class="dropdown-list__item content-faq__dropdown-item dropdown-list__item--selected content-faq__dropdown-item--selected"><button class="dropdown-list__item-button" type="button" aria-controls="dropdown-list__3218__14" aria-expanded="true" aria-label="What can I do when I’ve registered as an employee in Emirates Business Rewards? "><span class="dropdown-list__item-title" aria-hidden="true"><div><h3 id="46207" class="content-faq__cards-header-title" itemProp="name">What can I do when I’ve registered as an employee in Emirates Business Rewards?</h3></div><link itemProp="url" href="/sg/english/help/faq-topics/emirates-business-rewards/faq/what-can-i-do-when-i-ve-registered-as-an-employee-in-emirates-business-rewards/"/></span><div class="dropdown-list__item-text-icon"><span class="text-icon"></span><span dir="auto" class="arrow arrow--wrap-in-circle pictogram-wrapper" aria-hidden="true"><i class="icon icon-chevron-up"></i></span></div></button><div role="tabpanel" id="dropdown-list__3218__14" class="dropdown-animation" style="height:auto"><div class="dropdown-animation__container dropdown-animation__container--show"><div class="content-faq__item" itemscope="" itemProp="acceptedAnswer" itemType="https://schema.org/Answer"><div itemProp="text"><div class="enhanced-rich-text content-faq__rich-text"><p>You can now make bookings online from your Emirates Business Rewards page. Choose to pay with a personal payment method, or send a request to the Programme Administrator for payment with a corporate credit card.</p><p>You can also book through an Emirates Contact Centre, ticket office or travel agent. You’ll need to quote your Emirates Business Rewards membership number and pay with a personal payment method.</p></div></div></div></div></div></li><li itemscope="" itemprop="mainEntity" itemtype="https://schema.org/Question" class="dropdown-list__item content-faq__dropdown-item dropdown-list__item--selected content-faq__dropdown-item--selected"><button class="dropdown-list__item-button" type="button" aria-controls="dropdown-list__3218__15" aria-expanded="true" aria-label="As an Emirates Business Rewards administrator, employee or guest, can I use the airport lounge? "><span class="dropdown-list__item-title" aria-hidden="true"><div><h3 id="45877" class="content-faq__cards-header-title" itemProp="name">As an Emirates Business Rewards administrator, employee or guest, can I use the airport lounge?</h3></div><link itemProp="url" href="/sg/english/help/faq-topics/emirates-business-rewards/faq/as-an-emirates-business-rewards-administrator-employee-or-guest-can-i-use-the-airport-lounge/"/></span><div class="dropdown-list__item-text-icon"><span class="text-icon"></span><span dir="auto" class="arrow arrow--wrap-in-circle pictogram-wrapper" aria-hidden="true"><i class="icon icon-chevron-up"></i></span></div></button><div role="tabpanel" id="dropdown-list__3218__15" class="dropdown-animation" style="height:auto"><div class="dropdown-animation__container dropdown-animation__container--show"><div class="content-faq__item" itemscope="" itemProp="acceptedAnswer" itemType="https://schema.org/Answer"><div itemProp="text"><div class="enhanced-rich-text content-faq__rich-text"><p>While Emirates Business Rewards doesn’t give you access to specific lounge benefits, you’ll continue to benefit if you travel in First Class or Business Class, and if you’re an Emirates Skywards member (depending on your tier status). You can find more information on the <a href="/sg/english/skywards/membership-tiers/" target="_self" class="bodyLink" data-id="pagebody_link" data-link="Membership Tiers - Body link">Emirates Skywards Membership tiers<span class="hidden-control">(opens in the same window)</span></a> page.</p></div></div></div></div></div></li><li itemscope="" itemprop="mainEntity" itemtype="https://schema.org/Question" class="dropdown-list__item content-faq__dropdown-item dropdown-list__item--selected content-faq__dropdown-item--selected"><button class="dropdown-list__item-button" type="button" aria-controls="dropdown-list__3218__16" aria-expanded="true" aria-label="Will I earn Business Rewards Points on all Emirates fares? "><span class="dropdown-list__item-title" aria-hidden="true"><div><h3 id="45957" class="content-faq__cards-header-title" itemProp="name">Will I earn Business Rewards Points on all Emirates fares?</h3></div><link itemProp="url" href="/sg/english/help/faq-topics/emirates-business-rewards/faq/will-i-earn-business-rewards-points-on-all-emirates-fares/"/></span><div class="dropdown-list__item-text-icon"><span class="text-icon"></span><span dir="auto" class="arrow arrow--wrap-in-circle pictogram-wrapper" aria-hidden="true"><i class="icon icon-chevron-up"></i></span></div></button><div role="tabpanel" id="dropdown-list__3218__16" class="dropdown-animation" style="height:auto"><div class="dropdown-animation__container dropdown-animation__container--show"><div class="content-faq__item" itemscope="" itemProp="acceptedAnswer" itemType="https://schema.org/Answer"><div itemProp="text"><div class="enhanced-rich-text content-faq__rich-text"><p>You can earn Points on all publicly available fares. You won’t earn Points on corporate, group and tour fares or any other formally negotiated fares, as these are already reduced.</p></div></div></div></div></div></li><li itemscope="" itemprop="mainEntity" itemtype="https://schema.org/Question" class="dropdown-list__item content-faq__dropdown-item dropdown-list__item--selected content-faq__dropdown-item--selected"><button class="dropdown-list__item-button" type="button" aria-controls="dropdown-list__3218__17" aria-expanded="true" aria-label="What are the differences between Special, Saver, Flex and Flex Plus fares? "><span class="dropdown-list__item-title" aria-hidden="true"><div><h3 id="46114" class="content-faq__cards-header-title" itemProp="name">What are the differences between Special, Saver, Flex and Flex Plus fares?</h3></div><link itemProp="url" href="/sg/english/help/faq-topics/emirates-business-rewards/faq/what-are-the-differences-between-special-saver-flex-and-flex-plus-fares/"/></span><div class="dropdown-list__item-text-icon"><span class="text-icon"></span><span dir="auto" class="arrow arrow--wrap-in-circle pictogram-wrapper" aria-hidden="true"><i class="icon icon-chevron-up"></i></span></div></button><div role="tabpanel" id="dropdown-list__3218__17" class="dropdown-animation" style="height:auto"><div class="dropdown-animation__container dropdown-animation__container--show"><div class="content-faq__item" itemscope="" itemProp="acceptedAnswer" itemType="https://schema.org/Answer"><div itemProp="text"><div class="enhanced-rich-text content-faq__rich-text"><p>The main differences between the fare types are the changes you can make to your ticket and the upgrade options available.</p><ul><li>A Special fare is our lowest fare, but some restrictions apply.</li><li>A Saver fare is slightly more flexible than a Special fare.</li><li>A Flex fare allows changes and cancellations for a fee.</li><li>The Flex Plus fare is a totally flexible and unrestricted fare.</li></ul><p>If you’re travelling in Economy Class on a Special or Saver fare ticket, you’ll need to pay for <a href="/sg/english/book/about-booking-online/emirates-seat-selection/" target="_self" class="bodyLink" data-id="pagebody_link" data-link="Seat Selection - Body link">Advance Seat Selection<span class="hidden-control">(opens in the same window)</span> </a>.</p></div></div></div></div></div></li></ul></div></div><div class="faqcategory-details__backToTopLink"><a session="[object Object]" href="javascript:void(0)" class="link link--with-hover-bg link--default link--underline backtotop-link"><span class="link__text link__text--underline">Back to top</span></a></div></div><div class="e-container e-container--separator sticky-item" id="43952"><div class="e-container e-container--separator"><div class="content-faq" data-auto="content-faq"><p class="content-faq__content-pre-header-text"></p><div class="content-header" id="content-header3219"><h2 class="content-header__text content-header__text--medium reset-h">Emirates Business Rewards bookings</h2></div><ul class="dropdown-list undefined" data-auto="dropdown-list"><li itemscope="" itemprop="mainEntity" itemtype="https://schema.org/Question" class="dropdown-list__item content-faq__dropdown-item dropdown-list__item--selected content-faq__dropdown-item--selected"><button class="dropdown-list__item-button" type="button" aria-controls="dropdown-list__3219__0" aria-expanded="true" aria-label="How do I book via the Emirates Business Rewards page? "><span class="dropdown-list__item-title" aria-hidden="true"><div><h3 id="45548" class="content-faq__cards-header-title" itemProp="name">How do I book via the Emirates Business Rewards page?</h3></div><link itemProp="url" href="/sg/english/help/faq-topics/emirates-business-rewards/faq/how-do-i-book-via-the-emirates-business-rewards-page/"/></span><div class="dropdown-list__item-text-icon"><span class="text-icon"></span><span dir="auto" class="arrow arrow--wrap-in-circle pictogram-wrapper" aria-hidden="true"><i class="icon icon-chevron-up"></i></span></div></button><div role="tabpanel" id="dropdown-list__3219__0" class="dropdown-animation" style="height:auto"><div class="dropdown-animation__container dropdown-animation__container--show"><div class="content-faq__item" itemscope="" itemProp="acceptedAnswer" itemType="https://schema.org/Answer"><div itemProp="text"><div class="enhanced-rich-text content-faq__rich-text"><p>If you’re making a booking online via your Emirates Business Rewards account, you’ll need to pay online, or choose the payment option available in your country.</p><p>Whenever you book through an Emirates Contact Centre or ticket office, or a travel agent, you’ll need to make your payment via the same channel.</p><p>Remember to quote your organisation’s Emirates Business Rewards membership number at the time of booking.</p></div></div></div></div></div></li><li itemscope="" itemprop="mainEntity" itemtype="https://schema.org/Question" class="dropdown-list__item content-faq__dropdown-item dropdown-list__item--selected content-faq__dropdown-item--selected"><button class="dropdown-list__item-button" type="button" aria-controls="dropdown-list__3219__1" aria-expanded="true" aria-label="Can I pay for a booking with my credit card if I’m not the one travelling? "><span class="dropdown-list__item-title" aria-hidden="true"><div><h3 id="46139" class="content-faq__cards-header-title" itemProp="name">Can I pay for a booking with my credit card if I’m not the one travelling?</h3></div><link itemProp="url" href="/sg/english/help/faq-topics/emirates-business-rewards/faq/can-i-pay-for-a-business-rewards-booking-with-my-credit-card/"/></span><div class="dropdown-list__item-text-icon"><span class="text-icon"></span><span dir="auto" class="arrow arrow--wrap-in-circle pictogram-wrapper" aria-hidden="true"><i class="icon icon-chevron-up"></i></span></div></button><div role="tabpanel" id="dropdown-list__3219__1" class="dropdown-animation" style="height:auto"><div class="dropdown-animation__container dropdown-animation__container--show"><div class="content-faq__item" itemscope="" itemProp="acceptedAnswer" itemType="https://schema.org/Answer"><div itemProp="text"><div class="enhanced-rich-text content-faq__rich-text"><p>If you’re a Programme Administrator, you can pay on behalf of other employees and guest travellers within your organisation for online bookings (providing the country of departure offers credit card payments).</p><p>All Programme Administrators, employees and guest travellers can make payments through their agreement with their local travel agent.</p></div></div></div></div></div></li><li itemscope="" itemprop="mainEntity" itemtype="https://schema.org/Question" class="dropdown-list__item content-faq__dropdown-item dropdown-list__item--selected content-faq__dropdown-item--selected"><button class="dropdown-list__item-button" type="button" aria-controls="dropdown-list__3219__2" aria-expanded="true" aria-label="If I’m an administrator, can I pay for flights using a third-party payment? "><span class="dropdown-list__item-title" aria-hidden="true"><div><h3 id="45379" class="content-faq__cards-header-title" itemProp="name">If I’m an administrator, can I pay for flights using a third-party payment?</h3></div><link itemProp="url" href="/sg/english/help/faq-topics/emirates-business-rewards/faq/if-im-an-administrator-can-i-pay-for-flights-using-a-third-party-payment/"/></span><div class="dropdown-list__item-text-icon"><span class="text-icon"></span><span dir="auto" class="arrow arrow--wrap-in-circle pictogram-wrapper" aria-hidden="true"><i class="icon icon-chevron-up"></i></span></div></button><div role="tabpanel" id="dropdown-list__3219__2" class="dropdown-animation" style="height:auto"><div class="dropdown-animation__container dropdown-animation__container--show"><div class="content-faq__item" itemscope="" itemProp="acceptedAnswer" itemType="https://schema.org/Answer"><div itemProp="text"><div class="enhanced-rich-text content-faq__rich-text"><p>Yes, you can use third-party payment options through Emirates Contact Centres, ticket offices or emirates.com, where applicable.</p></div></div></div></div></div></li><li itemscope="" itemprop="mainEntity" itemtype="https://schema.org/Question" class="dropdown-list__item content-faq__dropdown-item dropdown-list__item--selected content-faq__dropdown-item--selected"><button class="dropdown-list__item-button" type="button" aria-controls="dropdown-list__3219__3" aria-expanded="true" aria-label="Can an administrator make a booking for a non-registered person? "><span class="dropdown-list__item-title" aria-hidden="true"><div><h3 id="45925" class="content-faq__cards-header-title" itemProp="name">Can an administrator make a booking for a non-registered person?</h3></div><link itemProp="url" href="/sg/english/help/faq-topics/emirates-business-rewards/faq/can-an-administrator-make-a-booking-for-a-non-registered-person/"/></span><div class="dropdown-list__item-text-icon"><span class="text-icon"></span><span dir="auto" class="arrow arrow--wrap-in-circle pictogram-wrapper" aria-hidden="true"><i class="icon icon-chevron-up"></i></span></div></button><div role="tabpanel" id="dropdown-list__3219__3" class="dropdown-animation" style="height:auto"><div class="dropdown-animation__container dropdown-animation__container--show"><div class="content-faq__item" itemscope="" itemProp="acceptedAnswer" itemType="https://schema.org/Answer"><div itemProp="text"><div class="enhanced-rich-text content-faq__rich-text"><p>Yes, the Programme Administrator just needs to add the name on the passenger details page when making a booking. They can also select an employee/guest traveller from the travel management page within the account and add additional passengers on the passenger details page.</p></div></div></div></div></div></li><li itemscope="" itemprop="mainEntity" itemtype="https://schema.org/Question" class="dropdown-list__item content-faq__dropdown-item dropdown-list__item--selected content-faq__dropdown-item--selected"><button class="dropdown-list__item-button" type="button" aria-controls="dropdown-list__3219__4" aria-expanded="true" aria-label="How do I make changes to my booking? "><span class="dropdown-list__item-title" aria-hidden="true"><div><h3 id="46252" class="content-faq__cards-header-title" itemProp="name">How do I make changes to my booking?</h3></div><link itemProp="url" href="/sg/english/help/faq-topics/emirates-business-rewards/faq/how-do-i-make-changes-to-my-booking/"/></span><div class="dropdown-list__item-text-icon"><span class="text-icon"></span><span dir="auto" class="arrow arrow--wrap-in-circle pictogram-wrapper" aria-hidden="true"><i class="icon icon-chevron-up"></i></span></div></button><div role="tabpanel" id="dropdown-list__3219__4" class="dropdown-animation" style="height:auto"><div class="dropdown-animation__container dropdown-animation__container--show"><div class="content-faq__item" itemscope="" itemProp="acceptedAnswer" itemType="https://schema.org/Answer"><div itemProp="text"><div class="enhanced-rich-text content-faq__rich-text"><p>If you booked online or through an Emirates Contact Centre or ticket office, you can make changes online through ‘Manage your booking’ or through an Emirates Contact Centre or ticket office.</p><p>If you booked through a travel agent, any changes must be made by the travel agent who made the original booking.</p></div></div></div></div></div></li><li itemscope="" itemprop="mainEntity" itemtype="https://schema.org/Question" class="dropdown-list__item content-faq__dropdown-item dropdown-list__item--selected content-faq__dropdown-item--selected"><button class="dropdown-list__item-button" type="button" aria-controls="dropdown-list__3219__5" aria-expanded="true" aria-label="I forgot to enter my membership number in a booking. What do I do? "><span class="dropdown-list__item-title" aria-hidden="true"><div><h3 id="45972" class="content-faq__cards-header-title" itemProp="name">I forgot to enter my membership number in a booking. What do I do?</h3></div><link itemProp="url" href="/sg/english/help/faq-topics/emirates-business-rewards/faq/i-forgot-to-enter-my-membership-number-in-a-booking-what-do-i-do/"/></span><div class="dropdown-list__item-text-icon"><span class="text-icon"></span><span dir="auto" class="arrow arrow--wrap-in-circle pictogram-wrapper" aria-hidden="true"><i class="icon icon-chevron-up"></i></span></div></button><div role="tabpanel" id="dropdown-list__3219__5" class="dropdown-animation" style="height:auto"><div class="dropdown-animation__container dropdown-animation__container--show"><div class="content-faq__item" itemscope="" itemProp="acceptedAnswer" itemType="https://schema.org/Answer"><div itemProp="text"><div class="enhanced-rich-text content-faq__rich-text"><p>If you’re booking an upcoming trip or have completed part of your journey, you can add your membership number on emirates.com under ‘Manage your booking,’ or through the Emirates Contact Centre or sales office. If you have completed your trip, you can ask your Programme Administrator to claim your missing Points by <a href="/sg/english/help/forms/business-rewards-account-query/" title="000 Account Query - Header - Applicability" data-id="pagebody_link" data-link="000 Account Query - Header - Applicability">submitting this form</a>.</p></div></div></div></div></div></li><li itemscope="" itemprop="mainEntity" itemtype="https://schema.org/Question" class="dropdown-list__item content-faq__dropdown-item dropdown-list__item--selected content-faq__dropdown-item--selected"><button class="dropdown-list__item-button" type="button" aria-controls="dropdown-list__3219__6" aria-expanded="true" aria-label="What if my travel agent forgot to add my membership number to my booking? "><span class="dropdown-list__item-title" aria-hidden="true"><div><h3 id="45383" class="content-faq__cards-header-title" itemProp="name">What if my travel agent forgot to add my membership number to my booking?</h3></div><link itemProp="url" href="/sg/english/help/faq-topics/emirates-business-rewards/faq/what-if-my-travel-agent-forgot-to-add-my-membership-number-to-my-booking/"/></span><div class="dropdown-list__item-text-icon"><span class="text-icon"></span><span dir="auto" class="arrow arrow--wrap-in-circle pictogram-wrapper" aria-hidden="true"><i class="icon icon-chevron-up"></i></span></div></button><div role="tabpanel" id="dropdown-list__3219__6" class="dropdown-animation" style="height:auto"><div class="dropdown-animation__container dropdown-animation__container--show"><div class="content-faq__item" itemscope="" itemProp="acceptedAnswer" itemType="https://schema.org/Answer"><div itemProp="text"><div class="enhanced-rich-text content-faq__rich-text"><p>Your travel agent can add your Emirates Business Rewards membership number to your booking as long as it’s before travel, or if you’ve only completed part of your travel. Just ask the agent to amend the booking in one of the formats below, replacing EK888XXXXXX with your Emirates Business Rewards membership number.</p><p>It must be in the exact same format, including spaces where shown:</p><table style="width: 100%;" cellpadding="0" cellspacing="0" class="dataTable"><tbody><tr><td>Galileo entry</td><td>SI.EK*1BRWD EK888XXXXXX</td></tr><tr><td>Sabre / Abacus / Worldspan entry</td><td>3OSI EK 1BRWD EK888XXXXXX</td></tr><tr><td>Amadeus entry</td><td>OS EK 1BRWD EK888XXXXXX</td></tr><tr><td>Apollo entry</td><td>@:3OSI EK 1BRWD EK888XXXXXX</td></tr><tr><td rowspan="1">Farelogix entry</td><td rowspan="1">1BRWD EK888XXXXXX</td></tr><tr><td>INFINI entry</td><td>3OSI EK 1BRWD EK888XXXXXX</td></tr><tr><td rowspan="1">AXESS entry</td><td rowspan="1">3 OSI EK 1BRWD EK888XXXXXX</td></tr><tr><td>Travelsky entry</td><td>OSI EK 1BRWD EK888XXXXXX/P1 (Note - P1 related to passenger#1)</td></tr></tbody></table><p>If you have completed your trip, you can ask your Programme Administrator to claim your missing Points by <a href="/sg/english/help/forms/business-rewards-account-query/" title="000 Account Query - Header - Applicability" data-id="pagebody_link" data-link="000 Account Query - Header - Applicability">submitting this form</a>.</p></div></div></div></div></div></li></ul></div></div><div class="faqcategory-details__backToTopLink"><a session="[object Object]" href="javascript:void(0)" class="link link--with-hover-bg link--default link--underline backtotop-link"><span class="link__text link__text--underline">Back to top</span></a></div></div><div class="e-container e-container--separator sticky-item" id="43840"><div class="e-container e-container--separator"><div class="content-faq" data-auto="content-faq"><p class="content-faq__content-pre-header-text"></p><div class="content-header" id="content-header3220"><h2 class="content-header__text content-header__text--medium reset-h">Earning Emirates Business Rewards Points</h2></div><ul class="dropdown-list undefined" data-auto="dropdown-list"><li itemscope="" itemprop="mainEntity" itemtype="https://schema.org/Question" class="dropdown-list__item content-faq__dropdown-item dropdown-list__item--selected content-faq__dropdown-item--selected"><button class="dropdown-list__item-button" type="button" aria-controls="dropdown-list__3220__0" aria-expanded="true" aria-label="Which flights can I earn Business Rewards Points on? "><span class="dropdown-list__item-title" aria-hidden="true"><div><h3 id="45713" class="content-faq__cards-header-title" itemProp="name">Which flights can I earn Business Rewards Points on?</h3></div><link itemProp="url" href="/sg/english/help/faq-topics/emirates-business-rewards/faq/which-flights-can-i-earn-business-rewards-points-on/"/></span><div class="dropdown-list__item-text-icon"><span class="text-icon"></span><span dir="auto" class="arrow arrow--wrap-in-circle pictogram-wrapper" aria-hidden="true"><i class="icon icon-chevron-up"></i></span></div></button><div role="tabpanel" id="dropdown-list__3220__0" class="dropdown-animation" style="height:auto"><div class="dropdown-animation__container dropdown-animation__container--show"><div class="content-faq__item" itemscope="" itemProp="acceptedAnswer" itemType="https://schema.org/Answer"><div itemProp="text"><div class="enhanced-rich-text content-faq__rich-text"><p>You will earn Business Rewards Points on flights where your ticket meets the following conditions:</p><ul><li>Issued on an Emirates document (where the ticket number begins with 176).</li><li>Emirates flight number (EK).</li><li>Emirates-operated flight.</li><li>Booked through the Business Rewards online portal, an Emirates Contact Centre or ticket office, or a travel agent.</li></ul></div></div></div></div></div></li><li itemscope="" itemprop="mainEntity" itemtype="https://schema.org/Question" class="dropdown-list__item content-faq__dropdown-item dropdown-list__item--selected content-faq__dropdown-item--selected"><button class="dropdown-list__item-button" type="button" aria-controls="dropdown-list__3220__1" aria-expanded="true" aria-label="Can I earn Points on flights taken before I joined the programme? "><span class="dropdown-list__item-title" aria-hidden="true"><div><h3 id="45354" class="content-faq__cards-header-title" itemProp="name">Can I earn Points on flights taken before I joined the programme?</h3></div><link itemProp="url" href="/sg/english/help/faq-topics/emirates-business-rewards/faq/can-i-earn-points-on-flights-taken-before-i-joined-the-programme/"/></span><div class="dropdown-list__item-text-icon"><span class="text-icon"></span><span dir="auto" class="arrow arrow--wrap-in-circle pictogram-wrapper" aria-hidden="true"><i class="icon icon-chevron-up"></i></span></div></button><div role="tabpanel" id="dropdown-list__3220__1" class="dropdown-animation" style="height:auto"><div class="dropdown-animation__container dropdown-animation__container--show"><div class="content-faq__item" itemscope="" itemProp="acceptedAnswer" itemType="https://schema.org/Answer"><div itemProp="text"><div class="enhanced-rich-text content-faq__rich-text"><p>No, Business Rewards Points can only be credited for flights taken after joining the programme.</p></div></div></div></div></div></li><li itemscope="" itemprop="mainEntity" itemtype="https://schema.org/Question" class="dropdown-list__item content-faq__dropdown-item dropdown-list__item--selected content-faq__dropdown-item--selected"><button class="dropdown-list__item-button" type="button" aria-controls="dropdown-list__3220__2" aria-expanded="true" aria-label="How are Business Rewards Points calculated? "><span class="dropdown-list__item-title" aria-hidden="true"><div><h3 id="45804" class="content-faq__cards-header-title" itemProp="name">How are Business Rewards Points calculated?</h3></div><link itemProp="url" href="/sg/english/help/faq-topics/emirates-business-rewards/faq/how-are-business-rewards-points-calculated/"/></span><div class="dropdown-list__item-text-icon"><span class="text-icon"></span><span dir="auto" class="arrow arrow--wrap-in-circle pictogram-wrapper" aria-hidden="true"><i class="icon icon-chevron-up"></i></span></div></button><div role="tabpanel" id="dropdown-list__3220__2" class="dropdown-animation" style="height:auto"><div class="dropdown-animation__container dropdown-animation__container--show"><div class="content-faq__item" itemscope="" itemProp="acceptedAnswer" itemType="https://schema.org/Answer"><div itemProp="text"><div class="enhanced-rich-text content-faq__rich-text"><p>Your organisation will earn 1 Point for every USD 1 spent on the base fare and carrier imposed charge (or fuel surcharge, where applicable). You won’t earn Points on the taxes and any other fees.</p></div></div></div></div></div></li><li itemscope="" itemprop="mainEntity" itemtype="https://schema.org/Question" class="dropdown-list__item content-faq__dropdown-item dropdown-list__item--selected content-faq__dropdown-item--selected"><button class="dropdown-list__item-button" type="button" aria-controls="dropdown-list__3220__3" aria-expanded="true" aria-label="Can travellers earn Miles while the organisation earns Points? "><span class="dropdown-list__item-title" aria-hidden="true"><div><h3 id="45668" class="content-faq__cards-header-title" itemProp="name">Can travellers earn Miles while the organisation earns Points?</h3></div><link itemProp="url" href="/sg/english/help/faq-topics/emirates-business-rewards/faq/can-travellers-earn-miles-while-the-organisation-earns-points/"/></span><div class="dropdown-list__item-text-icon"><span class="text-icon"></span><span dir="auto" class="arrow arrow--wrap-in-circle pictogram-wrapper" aria-hidden="true"><i class="icon icon-chevron-up"></i></span></div></button><div role="tabpanel" id="dropdown-list__3220__3" class="dropdown-animation" style="height:auto"><div class="dropdown-animation__container dropdown-animation__container--show"><div class="content-faq__item" itemscope="" itemProp="acceptedAnswer" itemType="https://schema.org/Answer"><div itemProp="text"><div class="enhanced-rich-text content-faq__rich-text"><p>Yes, as long as individual travellers are Emirates Skywards members. They will earn Skyward Miles and the organisation will earn Business Rewards Points on the same flight. Just make sure the Emirates Skywards membership number is quoted in the booking along with the Emirates Business Rewards membership number.</p></div></div></div></div></div></li><li itemscope="" itemprop="mainEntity" itemtype="https://schema.org/Question" class="dropdown-list__item content-faq__dropdown-item dropdown-list__item--selected content-faq__dropdown-item--selected"><button class="dropdown-list__item-button" type="button" aria-controls="dropdown-list__3220__4" aria-expanded="true" aria-label="Are Business Rewards Points credited automatically after a flight? "><span class="dropdown-list__item-title" aria-hidden="true"><div><h3 id="45891" class="content-faq__cards-header-title" itemProp="name">Are Business Rewards Points credited automatically after a flight?</h3></div><link itemProp="url" href="/sg/english/help/faq-topics/emirates-business-rewards/faq/are-business-rewards-points-credited-automatically-after-a-flight/"/></span><div class="dropdown-list__item-text-icon"><span class="text-icon"></span><span dir="auto" class="arrow arrow--wrap-in-circle pictogram-wrapper" aria-hidden="true"><i class="icon icon-chevron-up"></i></span></div></button><div role="tabpanel" id="dropdown-list__3220__4" class="dropdown-animation" style="height:auto"><div class="dropdown-animation__container dropdown-animation__container--show"><div class="content-faq__item" itemscope="" itemProp="acceptedAnswer" itemType="https://schema.org/Answer"><div itemProp="text"><div class="enhanced-rich-text content-faq__rich-text"><p>Yes, as long as your Emirates Business Rewards membership number was added to the booking before the flight. We will credit Points to your account within four weeks of the date of travel.</p></div></div></div></div></div></li><li itemscope="" itemprop="mainEntity" itemtype="https://schema.org/Question" class="dropdown-list__item content-faq__dropdown-item dropdown-list__item--selected content-faq__dropdown-item--selected"><button class="dropdown-list__item-button" type="button" aria-controls="dropdown-list__3220__5" aria-expanded="true" aria-label="Can I earn Business Rewards Points on an unused ticket? "><span class="dropdown-list__item-title" aria-hidden="true"><div><h3 id="46209" class="content-faq__cards-header-title" itemProp="name">Can I earn Business Rewards Points on an unused ticket?</h3></div><link itemProp="url" href="/sg/english/help/faq-topics/emirates-business-rewards/faq/can-i-earn-business-rewards-points-on-an-unused-ticket/"/></span><div class="dropdown-list__item-text-icon"><span class="text-icon"></span><span dir="auto" class="arrow arrow--wrap-in-circle pictogram-wrapper" aria-hidden="true"><i class="icon icon-chevron-up"></i></span></div></button><div role="tabpanel" id="dropdown-list__3220__5" class="dropdown-animation" style="height:auto"><div class="dropdown-animation__container dropdown-animation__container--show"><div class="content-faq__item" itemscope="" itemProp="acceptedAnswer" itemType="https://schema.org/Answer"><div itemProp="text"><div class="enhanced-rich-text content-faq__rich-text"><p>No, Business Rewards Points are only credited once the flight has been completed.</p></div></div></div></div></div></li><li itemscope="" itemprop="mainEntity" itemtype="https://schema.org/Question" class="dropdown-list__item content-faq__dropdown-item dropdown-list__item--selected content-faq__dropdown-item--selected"><button class="dropdown-list__item-button" type="button" aria-controls="dropdown-list__3220__6" aria-expanded="true" aria-label="Can I earn Points on a ticket that I paid for using Miles or Points? "><span class="dropdown-list__item-title" aria-hidden="true"><div><h3 id="45931" class="content-faq__cards-header-title" itemProp="name">Can I earn Points on a ticket that I paid for using Miles or Points?</h3></div><link itemProp="url" href="/sg/english/help/faq-topics/emirates-business-rewards/faq/can-i-earn-points-on-a-ticket-that-i-paid-for-using-miles-or-points/"/></span><div class="dropdown-list__item-text-icon"><span class="text-icon"></span><span dir="auto" class="arrow arrow--wrap-in-circle pictogram-wrapper" aria-hidden="true"><i class="icon icon-chevron-up"></i></span></div></button><div role="tabpanel" id="dropdown-list__3220__6" class="dropdown-animation" style="height:auto"><div class="dropdown-animation__container dropdown-animation__container--show"><div class="content-faq__item" itemscope="" itemProp="acceptedAnswer" itemType="https://schema.org/Answer"><div itemProp="text"><div class="enhanced-rich-text content-faq__rich-text"><p>No, you won’t earn any Business Rewards Points if you paid for your ticket using Skyward Miles or Business Rewards Points.</p></div></div></div></div></div></li></ul></div></div><div class="faqcategory-details__backToTopLink"><a session="[object Object]" href="javascript:void(0)" class="link link--with-hover-bg link--default link--underline backtotop-link"><span class="link__text link__text--underline">Back to top</span></a></div></div><div class="e-container e-container--separator sticky-item" id="43962"><div class="e-container e-container--separator"><div class="content-faq" data-auto="content-faq"><p class="content-faq__content-pre-header-text"></p><div class="content-header" id="content-header3221"><h2 class="content-header__text content-header__text--medium reset-h">Changes to old Emirates Business Rewards accounts</h2></div><ul class="dropdown-list undefined" data-auto="dropdown-list"><li itemscope="" itemprop="mainEntity" itemtype="https://schema.org/Question" class="dropdown-list__item content-faq__dropdown-item dropdown-list__item--selected content-faq__dropdown-item--selected"><button class="dropdown-list__item-button" type="button" aria-controls="dropdown-list__3221__0" aria-expanded="true" aria-label="Will my Emirates Business Rewards membership number change? "><span class="dropdown-list__item-title" aria-hidden="true"><div><h3 id="45765" class="content-faq__cards-header-title" itemProp="name">Will my Emirates Business Rewards membership number change?</h3></div><link itemProp="url" href="/sg/english/help/faq-topics/emirates-business-rewards/faq/will-my-emirates-business-rewards-membership-number-change/"/></span><div class="dropdown-list__item-text-icon"><span class="text-icon"></span><span dir="auto" class="arrow arrow--wrap-in-circle pictogram-wrapper" aria-hidden="true"><i class="icon icon-chevron-up"></i></span></div></button><div role="tabpanel" id="dropdown-list__3221__0" class="dropdown-animation" style="height:auto"><div class="dropdown-animation__container dropdown-animation__container--show"><div class="content-faq__item" itemscope="" itemProp="acceptedAnswer" itemType="https://schema.org/Answer"><div itemProp="text"><div class="enhanced-rich-text content-faq__rich-text"><p>No, your Emirates Business Rewards number will stay the same.</p></div></div></div></div></div></li><li itemscope="" itemprop="mainEntity" itemtype="https://schema.org/Question" class="dropdown-list__item content-faq__dropdown-item dropdown-list__item--selected content-faq__dropdown-item--selected"><button class="dropdown-list__item-button" type="button" aria-controls="dropdown-list__3221__1" aria-expanded="true" aria-label="Will my login details change? "><span class="dropdown-list__item-title" aria-hidden="true"><div><h3 id="45814" class="content-faq__cards-header-title" itemProp="name">Will my login details change?</h3></div><link itemProp="url" href="/sg/english/help/faq-topics/emirates-business-rewards/faq/will-my-login-details-change/"/></span><div class="dropdown-list__item-text-icon"><span class="text-icon"></span><span dir="auto" class="arrow arrow--wrap-in-circle pictogram-wrapper" aria-hidden="true"><i class="icon icon-chevron-up"></i></span></div></button><div role="tabpanel" id="dropdown-list__3221__1" class="dropdown-animation" style="height:auto"><div class="dropdown-animation__container dropdown-animation__container--show"><div class="content-faq__item" itemscope="" itemProp="acceptedAnswer" itemType="https://schema.org/Answer"><div itemProp="text"><div class="enhanced-rich-text content-faq__rich-text"><p>From 1 September 2016, you’ll need to log in to your account using the email address that you used when you registered for Emirates Business Rewards.</p></div></div></div></div></div></li></ul></div></div><div class="faqcategory-details__backToTopLink"><a session="[object Object]" href="javascript:void(0)" class="link link--with-hover-bg link--default link--underline backtotop-link"><span class="link__text link__text--underline">Back to top</span></a></div></div><div class="e-container e-container--separator sticky-item" id="43921"><div class="e-container e-container--separator"><div class="content-faq" data-auto="content-faq"><p class="content-faq__content-pre-header-text"></p><div class="content-header" id="content-header3222"><h2 class="content-header__text content-header__text--medium reset-h">Claiming or transferring Emirates Business Rewards Points</h2></div><ul class="dropdown-list undefined" data-auto="dropdown-list"><li itemscope="" itemprop="mainEntity" itemtype="https://schema.org/Question" class="dropdown-list__item content-faq__dropdown-item dropdown-list__item--selected content-faq__dropdown-item--selected"><button class="dropdown-list__item-button" type="button" aria-controls="dropdown-list__3222__0" aria-expanded="true" aria-label="Can I purchase or add Business Rewards Points to my account? "><span class="dropdown-list__item-title" aria-hidden="true"><div><h3 id="46267" class="content-faq__cards-header-title" itemProp="name">Can I purchase or add Business Rewards Points to my account?</h3></div><link itemProp="url" href="/sg/english/help/faq-topics/emirates-business-rewards/faq/can-i-purchase-or-add-business-rewards-points-to-my-account/"/></span><div class="dropdown-list__item-text-icon"><span class="text-icon"></span><span dir="auto" class="arrow arrow--wrap-in-circle pictogram-wrapper" aria-hidden="true"><i class="icon icon-chevron-up"></i></span></div></button><div role="tabpanel" id="dropdown-list__3222__0" class="dropdown-animation" style="height:auto"><div class="dropdown-animation__container dropdown-animation__container--show"><div class="content-faq__item" itemscope="" itemProp="acceptedAnswer" itemType="https://schema.org/Answer"><div itemProp="text"><div class="enhanced-rich-text content-faq__rich-text"><p>No, it’s not possible to purchase Business Rewards Points</p></div></div></div></div></div></li><li itemscope="" itemprop="mainEntity" itemtype="https://schema.org/Question" class="dropdown-list__item content-faq__dropdown-item dropdown-list__item--selected content-faq__dropdown-item--selected"><button class="dropdown-list__item-button" type="button" aria-controls="dropdown-list__3222__1" aria-expanded="true" aria-label="Once my organisation’s account is cancelled, can the Points be transferred? "><span class="dropdown-list__item-title" aria-hidden="true"><div><h3 id="46044" class="content-faq__cards-header-title" itemProp="name">Once my organisation’s account is cancelled, can the Points be transferred?</h3></div><link itemProp="url" href="/sg/english/help/faq-topics/emirates-business-rewards/faq/once-my-organisation-s-account-is-cancelled-can-the-points-be-transferred/"/></span><div class="dropdown-list__item-text-icon"><span class="text-icon"></span><span dir="auto" class="arrow arrow--wrap-in-circle pictogram-wrapper" aria-hidden="true"><i class="icon icon-chevron-up"></i></span></div></button><div role="tabpanel" id="dropdown-list__3222__1" class="dropdown-animation" style="height:auto"><div class="dropdown-animation__container dropdown-animation__container--show"><div class="content-faq__item" itemscope="" itemProp="acceptedAnswer" itemType="https://schema.org/Answer"><div itemProp="text"><div class="enhanced-rich-text content-faq__rich-text"><p>No, it’s not possible to transfer Business Rewards Points between accounts.</p></div></div></div></div></div></li><li itemscope="" itemprop="mainEntity" itemtype="https://schema.org/Question" class="dropdown-list__item content-faq__dropdown-item dropdown-list__item--selected content-faq__dropdown-item--selected"><button class="dropdown-list__item-button" type="button" aria-controls="dropdown-list__3222__2" aria-expanded="true" aria-label="What do I do if I there are Points missing from my account? "><span class="dropdown-list__item-title" aria-hidden="true"><div><h3 id="45653" class="content-faq__cards-header-title" itemProp="name">What do I do if I there are Points missing from my account?</h3></div><link itemProp="url" href="/sg/english/help/faq-topics/emirates-business-rewards/faq/what-do-i-do-if-i-there-are-points-missing-from-my-account/"/></span><div class="dropdown-list__item-text-icon"><span class="text-icon"></span><span dir="auto" class="arrow arrow--wrap-in-circle pictogram-wrapper" aria-hidden="true"><i class="icon icon-chevron-up"></i></span></div></button><div role="tabpanel" id="dropdown-list__3222__2" class="dropdown-animation" style="height:auto"><div class="dropdown-animation__container dropdown-animation__container--show"><div class="content-faq__item" itemscope="" itemProp="acceptedAnswer" itemType="https://schema.org/Answer"><div itemProp="text"><div class="enhanced-rich-text content-faq__rich-text"><p>If Business Rewards Points haven’t been credited to your account, you can make a Business Rewards Points Claim within four months of the flight. Simply log in to your Emirates Business Rewards account.</p><p>Here are some reasons why Business Rewards Points may not have been credited to your account:</p><ul><li>The payment is still being processed, or the itinerary is not yet flown or partially flown.</li><li>The travel agent didn’t enter the Business Rewards membership number in the booking.</li><li>The fare wasn’t eligible to earn Points, for example a corporate, group or tour fare or other formally negotiated airfare.</li></ul></div></div></div></div></div></li><li itemscope="" itemprop="mainEntity" itemtype="https://schema.org/Question" class="dropdown-list__item content-faq__dropdown-item dropdown-list__item--selected content-faq__dropdown-item--selected"><button class="dropdown-list__item-button" type="button" aria-controls="dropdown-list__3222__3" aria-expanded="true" aria-label="What happens to my Business Rewards Points if my flight is cancelled or disrupted? "><span class="dropdown-list__item-title" aria-hidden="true"><div><h3 id="45318" class="content-faq__cards-header-title" itemProp="name">What happens to my Business Rewards Points if my flight is cancelled or disrupted?</h3></div><link itemProp="url" href="/sg/english/help/faq-topics/emirates-business-rewards/faq/what-happens-to-my-business-rewards-points-if-my-flight-is-cancelled-or-disrupted/"/></span><div class="dropdown-list__item-text-icon"><span class="text-icon"></span><span dir="auto" class="arrow arrow--wrap-in-circle pictogram-wrapper" aria-hidden="true"><i class="icon icon-chevron-up"></i></span></div></button><div role="tabpanel" id="dropdown-list__3222__3" class="dropdown-animation" style="height:auto"><div class="dropdown-animation__container dropdown-animation__container--show"><div class="content-faq__item" itemscope="" itemProp="acceptedAnswer" itemType="https://schema.org/Answer"><div itemProp="text"><div class="enhanced-rich-text content-faq__rich-text"><p>You will still earn Business Rewards Points in line with your original booking if your flight is cancelled or disrupted due to operational reasons.</p></div></div></div></div></div></li></ul></div></div><div class="faqcategory-details__backToTopLink"><a session="[object Object]" href="javascript:void(0)" class="link link--with-hover-bg link--default link--underline backtotop-link"><span class="link__text link__text--underline">Back to top</span></a></div></div><div class="e-container e-container--separator sticky-item" id="43937"><div class="e-container e-container--separator"><div class="content-faq" data-auto="content-faq"><p class="content-faq__content-pre-header-text"></p><div class="content-header" id="content-header3223"><h2 class="content-header__text content-header__text--medium reset-h">Managing an Emirates Business Rewards account</h2></div><ul class="dropdown-list undefined" data-auto="dropdown-list"><li itemscope="" itemprop="mainEntity" itemtype="https://schema.org/Question" class="dropdown-list__item content-faq__dropdown-item dropdown-list__item--selected content-faq__dropdown-item--selected"><button class="dropdown-list__item-button" type="button" aria-controls="dropdown-list__3223__0" aria-expanded="true" aria-label="Who can manage an Emirates Business Rewards account? "><span class="dropdown-list__item-title" aria-hidden="true"><div><h3 id="45344" class="content-faq__cards-header-title" itemProp="name">Who can manage an Emirates Business Rewards account?</h3></div><link itemProp="url" href="/sg/english/help/faq-topics/emirates-business-rewards/faq/who-can-manage-an-emirates-business-rewards-account/"/></span><div class="dropdown-list__item-text-icon"><span class="text-icon"></span><span dir="auto" class="arrow arrow--wrap-in-circle pictogram-wrapper" aria-hidden="true"><i class="icon icon-chevron-up"></i></span></div></button><div role="tabpanel" id="dropdown-list__3223__0" class="dropdown-animation" style="height:auto"><div class="dropdown-animation__container dropdown-animation__container--show"><div class="content-faq__item" itemscope="" itemProp="acceptedAnswer" itemType="https://schema.org/Answer"><div itemProp="text"><div class="enhanced-rich-text content-faq__rich-text"><p>A Programme Administrator is the person who registers your organisation into the Emirates Business Rewards programme – they will be an employee of the organisation or a designated travel manager. The role may be reassigned at any time to another individual enrolled in the account. A maximum of five Programme Administrators can be added to your account. The Programme Administrators can edit your company’s profile, add and remove employees and guest travellers, and book, approve, pay for and manage travel. They can also use Points to book Dynamic Reward Flights and Upgrades.</p></div></div></div></div></div></li><li itemscope="" itemprop="mainEntity" itemtype="https://schema.org/Question" class="dropdown-list__item content-faq__dropdown-item dropdown-list__item--selected content-faq__dropdown-item--selected"><button class="dropdown-list__item-button" type="button" aria-controls="dropdown-list__3223__1" aria-expanded="true" aria-label="What happens when an admin, employee or guest traveller leaves the organisation? "><span class="dropdown-list__item-title" aria-hidden="true"><div><h3 id="45340" class="content-faq__cards-header-title" itemProp="name">What happens when an admin, employee or guest traveller leaves the organisation?</h3></div><link itemProp="url" href="/sg/english/help/faq-topics/emirates-business-rewards/faq/what-happens-when-an-admin-employee-or-guest-traveller-leaves-the-organisation/"/></span><div class="dropdown-list__item-text-icon"><span class="text-icon"></span><span dir="auto" class="arrow arrow--wrap-in-circle pictogram-wrapper" aria-hidden="true"><i class="icon icon-chevron-up"></i></span></div></button><div role="tabpanel" id="dropdown-list__3223__1" class="dropdown-animation" style="height:auto"><div class="dropdown-animation__container dropdown-animation__container--show"><div class="content-faq__item" itemscope="" itemProp="acceptedAnswer" itemType="https://schema.org/Answer"><div itemProp="text"><div class="enhanced-rich-text content-faq__rich-text"><p>They will need to be removed from your organisation’s account. As only Programme Administrators can remove other Programme Administrators, employees or guest travellers, it’s important to have multiple Programme Administrators on the account.</p></div></div></div></div></div></li><li itemscope="" itemprop="mainEntity" itemtype="https://schema.org/Question" class="dropdown-list__item content-faq__dropdown-item dropdown-list__item--selected content-faq__dropdown-item--selected"><button class="dropdown-list__item-button" type="button" aria-controls="dropdown-list__3223__2" aria-expanded="true" aria-label="Who should be assigned as a Programme Administrator? "><span class="dropdown-list__item-title" aria-hidden="true"><div><h3 id="45457" class="content-faq__cards-header-title" itemProp="name">Who should be assigned as a Programme Administrator?</h3></div><link itemProp="url" href="/sg/english/help/faq-topics/emirates-business-rewards/faq/who-should-be-assigned-as-a-programme-administrator/"/></span><div class="dropdown-list__item-text-icon"><span class="text-icon"></span><span dir="auto" class="arrow arrow--wrap-in-circle pictogram-wrapper" aria-hidden="true"><i class="icon icon-chevron-up"></i></span></div></button><div role="tabpanel" id="dropdown-list__3223__2" class="dropdown-animation" style="height:auto"><div class="dropdown-animation__container dropdown-animation__container--show"><div class="content-faq__item" itemscope="" itemProp="acceptedAnswer" itemType="https://schema.org/Answer"><div itemProp="text"><div class="enhanced-rich-text content-faq__rich-text"><p>Any employee who manages travel, or a designated travel manager, should take on this role. However, we recommend also adding a senior manager/owner as a Programme Administrator.</p></div></div></div></div></div></li><li itemscope="" itemprop="mainEntity" itemtype="https://schema.org/Question" class="dropdown-list__item content-faq__dropdown-item dropdown-list__item--selected content-faq__dropdown-item--selected"><button class="dropdown-list__item-button" type="button" aria-controls="dropdown-list__3223__3" aria-expanded="true" aria-label="Can I assign my travel agent as my Programme Administrator? "><span class="dropdown-list__item-title" aria-hidden="true"><div><h3 id="45846" class="content-faq__cards-header-title" itemProp="name">Can I assign my travel agent as my Programme Administrator?</h3></div><link itemProp="url" href="/sg/english/help/faq-topics/emirates-business-rewards/faq/can-i-assign-my-travel-agent-as-my-programme-administrator/"/></span><div class="dropdown-list__item-text-icon"><span class="text-icon"></span><span dir="auto" class="arrow arrow--wrap-in-circle pictogram-wrapper" aria-hidden="true"><i class="icon icon-chevron-up"></i></span></div></button><div role="tabpanel" id="dropdown-list__3223__3" class="dropdown-animation" style="height:auto"><div class="dropdown-animation__container dropdown-animation__container--show"><div class="content-faq__item" itemscope="" itemProp="acceptedAnswer" itemType="https://schema.org/Answer"><div itemProp="text"><div class="enhanced-rich-text content-faq__rich-text"><p>Yes, but you should also add an employee or dedicated travel manager within your organisation as a Programme Administrator.</p></div></div></div></div></div></li><li itemscope="" itemprop="mainEntity" itemtype="https://schema.org/Question" class="dropdown-list__item content-faq__dropdown-item dropdown-list__item--selected content-faq__dropdown-item--selected"><button class="dropdown-list__item-button" type="button" aria-controls="dropdown-list__3223__4" aria-expanded="true" aria-label="Can I update my organisation’s details online, once I’ve joined the Business Rewards programme? "><span class="dropdown-list__item-title" aria-hidden="true"><div><h3 id="45901" class="content-faq__cards-header-title" itemProp="name">Can I update my organisation’s details online, once I’ve joined the Business Rewards programme?</h3></div><link itemProp="url" href="/sg/english/help/faq-topics/emirates-business-rewards/faq/can-i-update-my-organisation-s-details-online-once-i-ve-joined-the-programme/"/></span><div class="dropdown-list__item-text-icon"><span class="text-icon"></span><span dir="auto" class="arrow arrow--wrap-in-circle pictogram-wrapper" aria-hidden="true"><i class="icon icon-chevron-up"></i></span></div></button><div role="tabpanel" id="dropdown-list__3223__4" class="dropdown-animation" style="height:auto"><div class="dropdown-animation__container dropdown-animation__container--show"><div class="content-faq__item" itemscope="" itemProp="acceptedAnswer" itemType="https://schema.org/Answer"><div itemProp="text"><div class="enhanced-rich-text content-faq__rich-text"><p>If you’re the Programme Administrator, you can edit your organisation’s profile, including the address and phone number. If you need to change your organisation name or trade licence number, you need to make a formal request by filling out the <a href="https://www.emirates.com/english/help/forms/account-query/" target="_self" class="bodyLink" data-id="pagebody_link" data-link="Account query - Body link">Business Rewards query form<span class="hidden-control">(opens in the same window)</span> </a>.</p></div></div></div></div></div></li><li itemscope="" itemprop="mainEntity" itemtype="https://schema.org/Question" class="dropdown-list__item content-faq__dropdown-item dropdown-list__item--selected content-faq__dropdown-item--selected"><button class="dropdown-list__item-button" type="button" aria-controls="dropdown-list__3223__5" aria-expanded="true" aria-label="How can I check my current Points balance? "><span class="dropdown-list__item-title" aria-hidden="true"><div><h3 id="45726" class="content-faq__cards-header-title" itemProp="name">How can I check my current Points balance?</h3></div><link itemProp="url" href="/sg/english/help/faq-topics/emirates-business-rewards/faq/how-can-i-check-my-current-points-balance/"/></span><div class="dropdown-list__item-text-icon"><span class="text-icon"></span><span dir="auto" class="arrow arrow--wrap-in-circle pictogram-wrapper" aria-hidden="true"><i class="icon icon-chevron-up"></i></span></div></button><div role="tabpanel" id="dropdown-list__3223__5" class="dropdown-animation" style="height:auto"><div class="dropdown-animation__container dropdown-animation__container--show"><div class="content-faq__item" itemscope="" itemProp="acceptedAnswer" itemType="https://schema.org/Answer"><div itemProp="text"><div class="enhanced-rich-text content-faq__rich-text"><p>If you’re the Programme Administrator, you can check your organisation’s Business Rewards Points balance online by logging in to your account on emirates.com.</p></div></div></div></div></div></li><li itemscope="" itemprop="mainEntity" itemtype="https://schema.org/Question" class="dropdown-list__item content-faq__dropdown-item dropdown-list__item--selected content-faq__dropdown-item--selected"><button class="dropdown-list__item-button" type="button" aria-controls="dropdown-list__3223__6" aria-expanded="true" aria-label="How can I track my organisation’s earning and spending activity? "><span class="dropdown-list__item-title" aria-hidden="true"><div><h3 id="45373" class="content-faq__cards-header-title" itemProp="name">How can I track my organisation’s earning and spending activity?</h3></div><link itemProp="url" href="/sg/english/help/faq-topics/emirates-business-rewards/faq/how-can-i-track-my-organisation-s-earning-and-spending-activity/"/></span><div class="dropdown-list__item-text-icon"><span class="text-icon"></span><span dir="auto" class="arrow arrow--wrap-in-circle pictogram-wrapper" aria-hidden="true"><i class="icon icon-chevron-up"></i></span></div></button><div role="tabpanel" id="dropdown-list__3223__6" class="dropdown-animation" style="height:auto"><div class="dropdown-animation__container dropdown-animation__container--show"><div class="content-faq__item" itemscope="" itemProp="acceptedAnswer" itemType="https://schema.org/Answer"><div itemProp="text"><div class="enhanced-rich-text content-faq__rich-text"><p>If you’re the Programme Administrator, you can view your organisation’s earning and spending activity by logging in to your account and viewing the ‘Overview and reports’ tab.</p></div></div></div></div></div></li><li itemscope="" itemprop="mainEntity" itemtype="https://schema.org/Question" class="dropdown-list__item content-faq__dropdown-item dropdown-list__item--selected content-faq__dropdown-item--selected"><button class="dropdown-list__item-button" type="button" aria-controls="dropdown-list__3223__7" aria-expanded="true" aria-label="How do I invite employees to join the Emirates Business Rewards account? "><span class="dropdown-list__item-title" aria-hidden="true"><div><h3 id="45851" class="content-faq__cards-header-title" itemProp="name">How do I invite employees to join the Emirates Business Rewards account?</h3></div><link itemProp="url" href="/sg/english/help/faq-topics/emirates-business-rewards/faq/how-do-i-invite-employees-to-join-the-emirates-business-rewards-account/"/></span><div class="dropdown-list__item-text-icon"><span class="text-icon"></span><span dir="auto" class="arrow arrow--wrap-in-circle pictogram-wrapper" aria-hidden="true"><i class="icon icon-chevron-up"></i></span></div></button><div role="tabpanel" id="dropdown-list__3223__7" class="dropdown-animation" style="height:auto"><div class="dropdown-animation__container dropdown-animation__container--show"><div class="content-faq__item" itemscope="" itemProp="acceptedAnswer" itemType="https://schema.org/Answer"><div itemProp="text"><div class="enhanced-rich-text content-faq__rich-text"><p>You can do this online from the ‘Travellers’ section. Simply insert the email addresses of the employees and an invitation will be sent asking them to set up their personal profile. Once they are linked to the account, employees can book and manage their own business travel.</p></div></div></div></div></div></li><li itemscope="" itemprop="mainEntity" itemtype="https://schema.org/Question" class="dropdown-list__item content-faq__dropdown-item dropdown-list__item--selected content-faq__dropdown-item--selected"><button class="dropdown-list__item-button" type="button" aria-controls="dropdown-list__3223__8" aria-expanded="true" aria-label="How long will the invitation be valid for? "><span class="dropdown-list__item-title" aria-hidden="true"><div><h3 id="45657" class="content-faq__cards-header-title" itemProp="name">How long will the invitation be valid for?</h3></div><link itemProp="url" href="/sg/english/help/faq-topics/emirates-business-rewards/faq/how-long-will-the-invitation-be-valid-for/"/></span><div class="dropdown-list__item-text-icon"><span class="text-icon"></span><span dir="auto" class="arrow arrow--wrap-in-circle pictogram-wrapper" aria-hidden="true"><i class="icon icon-chevron-up"></i></span></div></button><div role="tabpanel" id="dropdown-list__3223__8" class="dropdown-animation" style="height:auto"><div class="dropdown-animation__container dropdown-animation__container--show"><div class="content-faq__item" itemscope="" itemProp="acceptedAnswer" itemType="https://schema.org/Answer"><div itemProp="text"><div class="enhanced-rich-text content-faq__rich-text"><p>Invitations are valid for seven days from the day the invite was sent. If the employees don’t accept within this time, you will need to send them a new invitation.</p></div></div></div></div></div></li></ul></div></div><div class="faqcategory-details__backToTopLink"><a session="[object Object]" href="javascript:void(0)" class="link link--with-hover-bg link--default link--underline backtotop-link"><span class="link__text link__text--underline">Back to top</span></a></div></div><div class="e-container e-container--separator sticky-item" id="43835"><div class="e-container e-container--separator"><div class="content-faq" data-auto="content-faq"><p class="content-faq__content-pre-header-text"></p><div class="content-header" id="content-header3224"><h2 class="content-header__text content-header__text--medium reset-h">Spending Emirates Business Rewards Points</h2></div><ul class="dropdown-list undefined" data-auto="dropdown-list"><li itemscope="" itemprop="mainEntity" itemtype="https://schema.org/Question" class="dropdown-list__item content-faq__dropdown-item dropdown-list__item--selected content-faq__dropdown-item--selected"><button class="dropdown-list__item-button" type="button" aria-controls="dropdown-list__3224__0" aria-expanded="true" aria-label="Who can spend my organisation’s Business Rewards Points? "><span class="dropdown-list__item-title" aria-hidden="true"><div><h3 id="45684" class="content-faq__cards-header-title" itemProp="name">Who can spend my organisation’s Business Rewards Points?</h3></div><link itemProp="url" href="/sg/english/help/faq-topics/emirates-business-rewards/faq/who-can-spend-my-organisation-s-business-rewards-points/"/></span><div class="dropdown-list__item-text-icon"><span class="text-icon"></span><span dir="auto" class="arrow arrow--wrap-in-circle pictogram-wrapper" aria-hidden="true"><i class="icon icon-chevron-up"></i></span></div></button><div role="tabpanel" id="dropdown-list__3224__0" class="dropdown-animation" style="height:auto"><div class="dropdown-animation__container dropdown-animation__container--show"><div class="content-faq__item" itemscope="" itemProp="acceptedAnswer" itemType="https://schema.org/Answer"><div itemProp="text"><div class="enhanced-rich-text content-faq__rich-text"><p>The Programme Administrator for your Emirates Business Rewards account can use Points to book Dynamic Reward Flights and Upgrades.</p></div></div></div></div></div></li><li itemscope="" itemprop="mainEntity" itemtype="https://schema.org/Question" class="dropdown-list__item content-faq__dropdown-item dropdown-list__item--selected content-faq__dropdown-item--selected"><button class="dropdown-list__item-button" type="button" aria-controls="dropdown-list__3224__1" aria-expanded="true" aria-label="What can I spend my Points on? "><span class="dropdown-list__item-title" aria-hidden="true"><div><h3 id="45572" class="content-faq__cards-header-title" itemProp="name">What can I spend my Points on?</h3></div><link itemProp="url" href="/sg/english/help/faq-topics/emirates-business-rewards/faq/what-can-i-spend-my-points-on/"/></span><div class="dropdown-list__item-text-icon"><span class="text-icon"></span><span dir="auto" class="arrow arrow--wrap-in-circle pictogram-wrapper" aria-hidden="true"><i class="icon icon-chevron-up"></i></span></div></button><div role="tabpanel" id="dropdown-list__3224__1" class="dropdown-animation" style="height:auto"><div class="dropdown-animation__container dropdown-animation__container--show"><div class="content-faq__item" itemscope="" itemProp="acceptedAnswer" itemType="https://schema.org/Answer"><div itemProp="text"><div class="enhanced-rich-text content-faq__rich-text"><p>If you’re the Programme Administrator, you can use Business Rewards Points to book Dynamic Reward Flights and Upgrades. Points can only be spent on flights operated and marketed by Emirates.</p></div></div></div></div></div></li><li itemscope="" itemprop="mainEntity" itemtype="https://schema.org/Question" class="dropdown-list__item content-faq__dropdown-item dropdown-list__item--selected content-faq__dropdown-item--selected"><button class="dropdown-list__item-button" type="button" aria-controls="dropdown-list__3224__2" aria-expanded="true" aria-label="How do I book a Dynamic Reward Flight? "><span class="dropdown-list__item-title" aria-hidden="true"><div><h3 id="45360" class="content-faq__cards-header-title" itemProp="name">How do I book a Dynamic Reward Flight?</h3></div><link itemProp="url" href="/sg/english/help/faq-topics/emirates-business-rewards/faq/how-do-i-book-a-dynamic-reward-flight/"/></span><div class="dropdown-list__item-text-icon"><span class="text-icon"></span><span dir="auto" class="arrow arrow--wrap-in-circle pictogram-wrapper" aria-hidden="true"><i class="icon icon-chevron-up"></i></span></div></button><div role="tabpanel" id="dropdown-list__3224__2" class="dropdown-animation" style="height:auto"><div class="dropdown-animation__container dropdown-animation__container--show"><div class="content-faq__item" itemscope="" itemProp="acceptedAnswer" itemType="https://schema.org/Answer"><div itemProp="text"><div class="enhanced-rich-text content-faq__rich-text"><p>If you’re the Programme Administrator, just follow these steps to book a Dynamic Reward Flight using your Points:</p><ul><li>Log in to your Emirates Business Rewards account</li><li>Tick the box that reads ‘Book Business Rewards Travel’</li><li>Select the ‘ Dynamic Reward Flight’ icon</li></ul></div></div></div></div></div></li><li itemscope="" itemprop="mainEntity" itemtype="https://schema.org/Question" class="dropdown-list__item content-faq__dropdown-item dropdown-list__item--selected content-faq__dropdown-item--selected"><button class="dropdown-list__item-button" type="button" aria-controls="dropdown-list__3224__3" aria-expanded="true" aria-label="How long are Dynamic Reward Flight tickets valid for? "><span class="dropdown-list__item-title" aria-hidden="true"><div><h3 id="45795" class="content-faq__cards-header-title" itemProp="name">How long are Dynamic Reward Flight tickets valid for?</h3></div><link itemProp="url" href="/sg/english/help/faq-topics/emirates-business-rewards/faq/how-long-are-dynamic-reward-flight-tickets-valid-for/"/></span><div class="dropdown-list__item-text-icon"><span class="text-icon"></span><span dir="auto" class="arrow arrow--wrap-in-circle pictogram-wrapper" aria-hidden="true"><i class="icon icon-chevron-up"></i></span></div></button><div role="tabpanel" id="dropdown-list__3224__3" class="dropdown-animation" style="height:auto"><div class="dropdown-animation__container dropdown-animation__container--show"><div class="content-faq__item" itemscope="" itemProp="acceptedAnswer" itemType="https://schema.org/Answer"><div itemProp="text"><div class="enhanced-rich-text content-faq__rich-text"><p>Your Dynamic Reward ticket is valid for the same amount of time as all commercial tickets.</p></div></div></div></div></div></li><li itemscope="" itemprop="mainEntity" itemtype="https://schema.org/Question" class="dropdown-list__item content-faq__dropdown-item dropdown-list__item--selected content-faq__dropdown-item--selected"><button class="dropdown-list__item-button" type="button" aria-controls="dropdown-list__3224__4" aria-expanded="true" aria-label="How can I find out the number of Points needed for a Dynamic Reward Flight? "><span class="dropdown-list__item-title" aria-hidden="true"><div><h3 id="46240" class="content-faq__cards-header-title" itemProp="name">How can I find out the number of Points needed for a Dynamic Reward Flight? </h3></div><link itemProp="url" href="/sg/english/help/faq-topics/emirates-business-rewards/faq/how-can-i-find-out-the-number-of-points-needed-for-a-dynamic-reward-flight/"/></span><div class="dropdown-list__item-text-icon"><span class="text-icon"></span><span dir="auto" class="arrow arrow--wrap-in-circle pictogram-wrapper" aria-hidden="true"><i class="icon icon-chevron-up"></i></span></div></button><div role="tabpanel" id="dropdown-list__3224__4" class="dropdown-animation" style="height:auto"><div class="dropdown-animation__container dropdown-animation__container--show"><div class="content-faq__item" itemscope="" itemProp="acceptedAnswer" itemType="https://schema.org/Answer"><div itemProp="text"><div class="enhanced-rich-text content-faq__rich-text"><p>The number of Business rewards Points you need for a Dynamic Reward Flight depends on the fare on that day, and the fare type you choose. It won’t be a fixed value. The number of Points needed for a Dynamic Reward Flight will be shown on the booking page when you’re logged in to your Emirates Business Rewards account.</p></div></div></div></div></div></li><li itemscope="" itemprop="mainEntity" itemtype="https://schema.org/Question" class="dropdown-list__item content-faq__dropdown-item dropdown-list__item--selected content-faq__dropdown-item--selected"><button class="dropdown-list__item-button" type="button" aria-controls="dropdown-list__3224__5" aria-expanded="true" aria-label="Can I cancel or amend my Dynamic Reward Flight booking? "><span class="dropdown-list__item-title" aria-hidden="true"><div><h3 id="45387" class="content-faq__cards-header-title" itemProp="name">Can I cancel or amend my Dynamic Reward Flight booking?</h3></div><link itemProp="url" href="/sg/english/help/faq-topics/emirates-business-rewards/faq/can-i-cancel-or-amend-my-dynamic-reward-flight-booking/"/></span><div class="dropdown-list__item-text-icon"><span class="text-icon"></span><span dir="auto" class="arrow arrow--wrap-in-circle pictogram-wrapper" aria-hidden="true"><i class="icon icon-chevron-up"></i></span></div></button><div role="tabpanel" id="dropdown-list__3224__5" class="dropdown-animation" style="height:auto"><div class="dropdown-animation__container dropdown-animation__container--show"><div class="content-faq__item" itemscope="" itemProp="acceptedAnswer" itemType="https://schema.org/Answer"><div itemProp="text"><div class="enhanced-rich-text content-faq__rich-text"><p>You can cancel unused and valid Dynamic Reward Flight bookings* by using the link in <a href="/sg/english/manage-booking/" target="_self" class="bodyLink" data-id="pagebody_link" data-link="Manage booking - Body link"><strong>Manage a booking<span class="hidden-control">(opens in the same window)</span> </strong></a>. If you don’t see this option for any reason, or your booking is no longer active but you still wish to request a refund, you can still <strong><a href="/sg/english/help/forms/refund-request/" title="" class="bodyLink" data-id="pagebody_link" data-link="Request a refund - body link | Link existing">cancel your booking and request a refund<span class="hidden-control">(opens in the same window)</span> </a></strong>. Any Points that have expired won’t be refunded.</p><div class="footNoteBorderTop">*Commercial fare rules of the fare type apply for any changes or cancellation to Dynamic Reward Flights.</div></div></div></div></div></div></li><li itemscope="" itemprop="mainEntity" itemtype="https://schema.org/Question" class="dropdown-list__item content-faq__dropdown-item dropdown-list__item--selected content-faq__dropdown-item--selected"><button class="dropdown-list__item-button" type="button" aria-controls="dropdown-list__3224__6" aria-expanded="true" aria-label="Can a Dynamic Reward Flight be upgraded to the next cabin using Points? "><span class="dropdown-list__item-title" aria-hidden="true"><div><h3 id="46056" class="content-faq__cards-header-title" itemProp="name">Can a Dynamic Reward Flight be upgraded to the next cabin using Points?</h3></div><link itemProp="url" href="/sg/english/help/faq-topics/emirates-business-rewards/faq/can-a-dynamic-reward-flight-be-upgraded-to-the-next-cabin-using-points/"/></span><div class="dropdown-list__item-text-icon"><span class="text-icon"></span><span dir="auto" class="arrow arrow--wrap-in-circle pictogram-wrapper" aria-hidden="true"><i class="icon icon-chevron-up"></i></span></div></button><div role="tabpanel" id="dropdown-list__3224__6" class="dropdown-animation" style="height:auto"><div class="dropdown-animation__container dropdown-animation__container--show"><div class="content-faq__item" itemscope="" itemProp="acceptedAnswer" itemType="https://schema.org/Answer"><div itemProp="text"><div class="enhanced-rich-text content-faq__rich-text"><p>Yes, a Programme Administrator can upgrade an existing Dynamic Reward Flight to the next cabin using Business Rewards Points.</p></div></div></div></div></div></li><li itemscope="" itemprop="mainEntity" itemtype="https://schema.org/Question" class="dropdown-list__item content-faq__dropdown-item dropdown-list__item--selected content-faq__dropdown-item--selected"><button class="dropdown-list__item-button" type="button" aria-controls="dropdown-list__3224__7" aria-expanded="true" aria-label="How do I pay for taxes, fees and charges applicable to my Dynamic Reward Flight? "><span class="dropdown-list__item-title" aria-hidden="true"><div><h3 id="46165" class="content-faq__cards-header-title" itemProp="name">How do I pay for taxes, fees and charges applicable to my Dynamic Reward Flight?</h3></div><link itemProp="url" href="/sg/english/help/faq-topics/emirates-business-rewards/faq/how-do-i-pay-for-taxes-fees-and-charges-applicable-to-my-dynamic-reward-flight/"/></span><div class="dropdown-list__item-text-icon"><span class="text-icon"></span><span dir="auto" class="arrow arrow--wrap-in-circle pictogram-wrapper" aria-hidden="true"><i class="icon icon-chevron-up"></i></span></div></button><div role="tabpanel" id="dropdown-list__3224__7" class="dropdown-animation" style="height:auto"><div class="dropdown-animation__container dropdown-animation__container--show"><div class="content-faq__item" itemscope="" itemProp="acceptedAnswer" itemType="https://schema.org/Answer"><div itemProp="text"><div class="enhanced-rich-text content-faq__rich-text"><p>Taxes, fees and charges must be paid for at the time of booking using the different payment options available on emirates.com.</p></div></div></div></div></div></li><li itemscope="" itemprop="mainEntity" itemtype="https://schema.org/Question" class="dropdown-list__item content-faq__dropdown-item dropdown-list__item--selected content-faq__dropdown-item--selected"><button class="dropdown-list__item-button" type="button" aria-controls="dropdown-list__3224__8" aria-expanded="true" aria-label="How far in advance should I book Dynamic Reward Flights? "><span class="dropdown-list__item-title" aria-hidden="true"><div><h3 id="45614" class="content-faq__cards-header-title" itemProp="name">How far in advance should I book Dynamic Reward Flights?</h3></div><link itemProp="url" href="/sg/english/help/faq-topics/emirates-business-rewards/faq/how-far-in-advance-should-i-book-dynamic-reward-flights/"/></span><div class="dropdown-list__item-text-icon"><span class="text-icon"></span><span dir="auto" class="arrow arrow--wrap-in-circle pictogram-wrapper" aria-hidden="true"><i class="icon icon-chevron-up"></i></span></div></button><div role="tabpanel" id="dropdown-list__3224__8" class="dropdown-animation" style="height:auto"><div class="dropdown-animation__container dropdown-animation__container--show"><div class="content-faq__item" itemscope="" itemProp="acceptedAnswer" itemType="https://schema.org/Answer"><div itemProp="text"><div class="enhanced-rich-text content-faq__rich-text"><p>Dynamic Reward Flights and Upgrades can be made online at any time between 11 months and six hours before a flight departs, subject to seat availability and the fare type conditions.</p></div></div></div></div></div></li><li itemscope="" itemprop="mainEntity" itemtype="https://schema.org/Question" class="dropdown-list__item content-faq__dropdown-item dropdown-list__item--selected content-faq__dropdown-item--selected"><button class="dropdown-list__item-button" type="button" aria-controls="dropdown-list__3224__9" aria-expanded="true" aria-label="Can I book a one-way Dynamic Reward Flight? "><span class="dropdown-list__item-title" aria-hidden="true"><div><h3 id="45550" class="content-faq__cards-header-title" itemProp="name">Can I book a one-way Dynamic Reward Flight? </h3></div><link itemProp="url" href="/sg/english/help/faq-topics/emirates-business-rewards/faq/can-i-book-a-one-way-dynamic-reward-flight/"/></span><div class="dropdown-list__item-text-icon"><span class="text-icon"></span><span dir="auto" class="arrow arrow--wrap-in-circle pictogram-wrapper" aria-hidden="true"><i class="icon icon-chevron-up"></i></span></div></button><div role="tabpanel" id="dropdown-list__3224__9" class="dropdown-animation" style="height:auto"><div class="dropdown-animation__container dropdown-animation__container--show"><div class="content-faq__item" itemscope="" itemProp="acceptedAnswer" itemType="https://schema.org/Answer"><div itemProp="text"><div class="enhanced-rich-text content-faq__rich-text"><p>Yes, you can book a one-way Dynamic Reward Flight.</p></div></div></div></div></div></li><li itemscope="" itemprop="mainEntity" itemtype="https://schema.org/Question" class="dropdown-list__item content-faq__dropdown-item dropdown-list__item--selected content-faq__dropdown-item--selected"><button class="dropdown-list__item-button" type="button" aria-controls="dropdown-list__3224__10" aria-expanded="true" aria-label="If I used expiring Points, what happens when I refund the ticket? "><span class="dropdown-list__item-title" aria-hidden="true"><div><h3 id="45306" class="content-faq__cards-header-title" itemProp="name">If I used expiring Points, what happens when I refund the ticket?</h3></div><link itemProp="url" href="/sg/english/help/faq-topics/emirates-business-rewards/faq/if-i-used-expiring-points-what-happens-when-i-refund-the-ticket/"/></span><div class="dropdown-list__item-text-icon"><span class="text-icon"></span><span dir="auto" class="arrow arrow--wrap-in-circle pictogram-wrapper" aria-hidden="true"><i class="icon icon-chevron-up"></i></span></div></button><div role="tabpanel" id="dropdown-list__3224__10" class="dropdown-animation" style="height:auto"><div class="dropdown-animation__container dropdown-animation__container--show"><div class="content-faq__item" itemscope="" itemProp="acceptedAnswer" itemType="https://schema.org/Answer"><div itemProp="text"><div class="enhanced-rich-text content-faq__rich-text"><p>You can refund a Dynamic Reward Flight or Upgrade as long as the commercial fare rules allow cancellation or refund. However, we’ll only refund unexpired Business Rewards Points back to your account. If your Points have expired, only taxes will be refunded. To receive a tax refund for an expired Dynamic Reward Flight or Upgrade, please complete the <a href="/sg/english/help/forms/refund-request/" title="" class="bodyLink" data-id="pagebody_link" data-link="Request a refund - body link | Link existing">Eticket Refund Request<span class="hidden-control">(opens in the same window)</span> </a> form.</p></div></div></div></div></div></li><li itemscope="" itemprop="mainEntity" itemtype="https://schema.org/Question" class="dropdown-list__item content-faq__dropdown-item dropdown-list__item--selected content-faq__dropdown-item--selected"><button class="dropdown-list__item-button" type="button" aria-controls="dropdown-list__3224__11" aria-expanded="true" aria-label="How can I upgrade my flight using Business Rewards Points? "><span class="dropdown-list__item-title" aria-hidden="true"><div><h3 id="45453" class="content-faq__cards-header-title" itemProp="name">How can I upgrade my flight using Business Rewards Points?</h3></div><link itemProp="url" href="/sg/english/help/faq-topics/emirates-business-rewards/faq/how-can-i-upgrade-my-flight-using-business-rewards-points/"/></span><div class="dropdown-list__item-text-icon"><span class="text-icon"></span><span dir="auto" class="arrow arrow--wrap-in-circle pictogram-wrapper" aria-hidden="true"><i class="icon icon-chevron-up"></i></span></div></button><div role="tabpanel" id="dropdown-list__3224__11" class="dropdown-animation" style="height:auto"><div class="dropdown-animation__container dropdown-animation__container--show"><div class="content-faq__item" itemscope="" itemProp="acceptedAnswer" itemType="https://schema.org/Answer"><div itemProp="text"><div class="enhanced-rich-text content-faq__rich-text"><p>If you’re a Programme Administrator, you can upgrade flights by logging in to the Emirates Business Rewards bookings page on emirates.com. Dynamic Upgrades are only available for bookings made online at emirates.com, through Emirates Contact Centres and ticket offices or via your travel agent. All Dynamic Reward Upgrades must be processed through the online Business Rewards page in the following steps:</p><ul><li>Log in to your Emirates Business Rewards account</li><li>Go to the ‘Bookings’ tab</li><li>Select the passenger to be upgraded from ‘Upcoming Travel’</li><li>Select the ‘Upgrade’ option</li><li>On the next screen, choose the cabin</li><li>Follow the usual booking process</li></ul></div></div></div></div></div></li><li itemscope="" itemprop="mainEntity" itemtype="https://schema.org/Question" class="dropdown-list__item content-faq__dropdown-item dropdown-list__item--selected content-faq__dropdown-item--selected"><button class="dropdown-list__item-button" type="button" aria-controls="dropdown-list__3224__12" aria-expanded="true" aria-label="Can any fare be upgraded using Business Rewards Points? "><span class="dropdown-list__item-title" aria-hidden="true"><div><h3 id="45838" class="content-faq__cards-header-title" itemProp="name">Can any fare be upgraded using Business Rewards Points?</h3></div><link itemProp="url" href="/sg/english/help/faq-topics/emirates-business-rewards/faq/can-any-fare-be-upgraded-using-business-rewards-points/"/></span><div class="dropdown-list__item-text-icon"><span class="text-icon"></span><span dir="auto" class="arrow arrow--wrap-in-circle pictogram-wrapper" aria-hidden="true"><i class="icon icon-chevron-up"></i></span></div></button><div role="tabpanel" id="dropdown-list__3224__12" class="dropdown-animation" style="height:auto"><div class="dropdown-animation__container dropdown-animation__container--show"><div class="content-faq__item" itemscope="" itemProp="acceptedAnswer" itemType="https://schema.org/Answer"><div itemProp="text"><div class="enhanced-rich-text content-faq__rich-text"><p>Most Emirates fares can be upgraded using Business Rewards Points, subject to seat availability and applicable upgrade restrictions.* <span class="hidden-control">Tickets eligible for upgrades cannot be upgraded later than six hours before departure. Please review Fare Conditions and applicable restrictions on emirates.com at the time of booking.</span></p><p>Special fares, our most affordable fares, are not eligible for upgrades. Saver fares in Economy Class and Business Class can be only be upgraded within 48 hours prior to departure (before online check-in). Flex and Flex Plus fares in Economy Class and Business Class can be upgraded at any time before departure based on availability.</p><p><sup>*Tickets eligible for upgrades cannot be upgraded later than six hours before departure. Please review Fare Conditions and applicable restrictions on emirates.com at the time of booking.</sup></p></div></div></div></div></div></li><li itemscope="" itemprop="mainEntity" itemtype="https://schema.org/Question" class="dropdown-list__item content-faq__dropdown-item dropdown-list__item--selected content-faq__dropdown-item--selected"><button class="dropdown-list__item-button" type="button" aria-controls="dropdown-list__3224__13" aria-expanded="true" aria-label="Do I have to upgrade all passengers in the booking, or can I just upgrade one? "><span class="dropdown-list__item-title" aria-hidden="true"><div><h3 id="45478" class="content-faq__cards-header-title" itemProp="name">Do I have to upgrade all passengers in the booking, or can I just upgrade one?</h3></div><link itemProp="url" href="/sg/english/help/faq-topics/emirates-business-rewards/faq/do-i-have-to-upgrade-all-passengers-in-the-booking-or-can-i-just-upgrade-one/"/></span><div class="dropdown-list__item-text-icon"><span class="text-icon"></span><span dir="auto" class="arrow arrow--wrap-in-circle pictogram-wrapper" aria-hidden="true"><i class="icon icon-chevron-up"></i></span></div></button><div role="tabpanel" id="dropdown-list__3224__13" class="dropdown-animation" style="height:auto"><div class="dropdown-animation__container dropdown-animation__container--show"><div class="content-faq__item" itemscope="" itemProp="acceptedAnswer" itemType="https://schema.org/Answer"><div itemProp="text"><div class="enhanced-rich-text content-faq__rich-text"><p>You’ll need to upgrade all the passengers in the booking.</p></div></div></div></div></div></li><li itemscope="" itemprop="mainEntity" itemtype="https://schema.org/Question" class="dropdown-list__item content-faq__dropdown-item dropdown-list__item--selected content-faq__dropdown-item--selected"><button class="dropdown-list__item-button" type="button" aria-controls="dropdown-list__3224__14" aria-expanded="true" aria-label="How can I find out how many Points I need to upgrade a flight? "><span class="dropdown-list__item-title" aria-hidden="true"><div><h3 id="46184" class="content-faq__cards-header-title" itemProp="name">How can I find out how many Points I need to upgrade a flight?</h3></div><link itemProp="url" href="/sg/english/help/faq-topics/emirates-business-rewards/faq/how-can-i-find-out-how-many-points-i-need-to-upgrade-a-flight/"/></span><div class="dropdown-list__item-text-icon"><span class="text-icon"></span><span dir="auto" class="arrow arrow--wrap-in-circle pictogram-wrapper" aria-hidden="true"><i class="icon icon-chevron-up"></i></span></div></button><div role="tabpanel" id="dropdown-list__3224__14" class="dropdown-animation" style="height:auto"><div class="dropdown-animation__container dropdown-animation__container--show"><div class="content-faq__item" itemscope="" itemProp="acceptedAnswer" itemType="https://schema.org/Answer"><div itemProp="text"><div class="enhanced-rich-text content-faq__rich-text"><p>The number of Points you need for a Dynamic Reward Upgrade will depend on seat availability and the fare difference between the two classes. The number of Points you need to upgrade a particular journey will be shown on the booking page when you’re logged in to your Emirates Business Rewards account.</p></div></div></div></div></div></li><li itemscope="" itemprop="mainEntity" itemtype="https://schema.org/Question" class="dropdown-list__item content-faq__dropdown-item dropdown-list__item--selected content-faq__dropdown-item--selected"><button class="dropdown-list__item-button" type="button" aria-controls="dropdown-list__3224__15" aria-expanded="true" aria-label="Do I have to pay anything extra to upgrade a booking using Business Rewards Points? "><span class="dropdown-list__item-title" aria-hidden="true"><div><h3 id="45498" class="content-faq__cards-header-title" itemProp="name">Do I have to pay anything extra to upgrade a booking using Business Rewards Points? </h3></div><link itemProp="url" href="/sg/english/help/faq-topics/emirates-business-rewards/faq/do-i-have-to-pay-anything-extra-to-upgrade-a-booking-using-business-rewards-points/"/></span><div class="dropdown-list__item-text-icon"><span class="text-icon"></span><span dir="auto" class="arrow arrow--wrap-in-circle pictogram-wrapper" aria-hidden="true"><i class="icon icon-chevron-up"></i></span></div></button><div role="tabpanel" id="dropdown-list__3224__15" class="dropdown-animation" style="height:auto"><div class="dropdown-animation__container dropdown-animation__container--show"><div class="content-faq__item" itemscope="" itemProp="acceptedAnswer" itemType="https://schema.org/Answer"><div itemProp="text"><div class="enhanced-rich-text content-faq__rich-text"><p>When you travel to some destinations, there may be additional taxes or charges for upgrading to a higher class. If there are any additional amounts to be paid, we’ll let you know when upgrading your booking, and you can pay the extra taxes or charges online by credit card during the upgrade process.</p></div></div></div></div></div></li><li itemscope="" itemprop="mainEntity" itemtype="https://schema.org/Question" class="dropdown-list__item content-faq__dropdown-item dropdown-list__item--selected content-faq__dropdown-item--selected"><button class="dropdown-list__item-button" type="button" aria-controls="dropdown-list__3224__16" aria-expanded="true" aria-label="What do I get when I upgrade a booking using my Points? "><span class="dropdown-list__item-title" aria-hidden="true"><div><h3 id="46135" class="content-faq__cards-header-title" itemProp="name">What do I get when I upgrade a booking using my Points?</h3></div><link itemProp="url" href="/sg/english/help/faq-topics/emirates-business-rewards/faq/what-do-i-get-when-i-upgrade-a-booking-using-my-points/"/></span><div class="dropdown-list__item-text-icon"><span class="text-icon"></span><span dir="auto" class="arrow arrow--wrap-in-circle pictogram-wrapper" aria-hidden="true"><i class="icon icon-chevron-up"></i></span></div></button><div role="tabpanel" id="dropdown-list__3224__16" class="dropdown-animation" style="height:auto"><div class="dropdown-animation__container dropdown-animation__container--show"><div class="content-faq__item" itemscope="" itemProp="acceptedAnswer" itemType="https://schema.org/Answer"><div itemProp="text"><div class="enhanced-rich-text content-faq__rich-text"><p>You’ll be able to enjoy all the benefits of your upgraded class of travel, including extra baggage allowance, lounge access and <a href="/sg/english/experience/chauffeur-drive/" class="bodyLink" data-id="pagebody_link" data-link="Chauffeur Drive - body link">Chauffeur-drive<span class="hidden-control">(opens in the same window)</span> </a><span>*</span>. The fare conditions of your original ticket will continue to apply at all times. So if there are any fees or charges applicable to your original ticket, they will still apply even after upgrading with Business Rewards Points.</p><div class="requiredFootnote"><span>*</span>Chauffeur-drive service is available in selected locations worldwide and should be booked at least 48 hours before your flight.</div></div></div></div></div></div></li><li itemscope="" itemprop="mainEntity" itemtype="https://schema.org/Question" class="dropdown-list__item content-faq__dropdown-item dropdown-list__item--selected content-faq__dropdown-item--selected"><button class="dropdown-list__item-button" type="button" aria-controls="dropdown-list__3224__17" aria-expanded="true" aria-label="What if I want to cancel my upgrade? "><span class="dropdown-list__item-title" aria-hidden="true"><div><h3 id="46178" class="content-faq__cards-header-title" itemProp="name">What if I want to cancel my upgrade?</h3></div><link itemProp="url" href="/sg/english/help/faq-topics/emirates-business-rewards/faq/what-if-i-want-to-cancel-my-upgrade/"/></span><div class="dropdown-list__item-text-icon"><span class="text-icon"></span><span dir="auto" class="arrow arrow--wrap-in-circle pictogram-wrapper" aria-hidden="true"><i class="icon icon-chevron-up"></i></span></div></button><div role="tabpanel" id="dropdown-list__3224__17" class="dropdown-animation" style="height:auto"><div class="dropdown-animation__container dropdown-animation__container--show"><div class="content-faq__item" itemscope="" itemProp="acceptedAnswer" itemType="https://schema.org/Answer"><div itemProp="text"><div class="enhanced-rich-text content-faq__rich-text"><p>To cancel your upgrade, please contact your <a class="bodyLink" href="/sg/english/help/offices/" title="Local Emirates offices" target="_self" data-id="pagebody_link" data-link="Local Emirates offices - body link">local Emirates office or Emirates Сontact Сentre<span class="hidden-control">(opens in the same window)</span> </a>. All unexpired Business Rewards Points will be re-credited to your account. Conditions apply.</p></div></div></div></div></div></li><li itemscope="" itemprop="mainEntity" itemtype="https://schema.org/Question" class="dropdown-list__item content-faq__dropdown-item dropdown-list__item--selected content-faq__dropdown-item--selected"><button class="dropdown-list__item-button" type="button" aria-controls="dropdown-list__3224__18" aria-expanded="true" aria-label="Can I pay using a combination of Business Rewards Points and cash? "><span class="dropdown-list__item-title" aria-hidden="true"><div><h3 id="45732" class="content-faq__cards-header-title" itemProp="name">Can I pay using a combination of Business Rewards Points and cash?</h3></div><link itemProp="url" href="/sg/english/help/faq-topics/emirates-business-rewards/faq/can-i-pay-using-a-combination-of-business-rewards-points-and-cash/"/></span><div class="dropdown-list__item-text-icon"><span class="text-icon"></span><span dir="auto" class="arrow arrow--wrap-in-circle pictogram-wrapper" aria-hidden="true"><i class="icon icon-chevron-up"></i></span></div></button><div role="tabpanel" id="dropdown-list__3224__18" class="dropdown-animation" style="height:auto"><div class="dropdown-animation__container dropdown-animation__container--show"><div class="content-faq__item" itemscope="" itemProp="acceptedAnswer" itemType="https://schema.org/Answer"><div itemProp="text"><div class="enhanced-rich-text content-faq__rich-text"><p>No, all tickets must be paid for using the <a class="bodyLink" href="/sg/english/book/about-booking-online/payment-options/" data-id="pagebody_link" data-link="Payment Options - Body link">available payment options<span class="hidden-control">(opens in the same window)</span> </a>. For Dynamic Reward Flight bookings, only taxes and surcharges can be paid for using available payment options.</p></div></div></div></div></div></li><li itemscope="" itemprop="mainEntity" itemtype="https://schema.org/Question" class="dropdown-list__item content-faq__dropdown-item dropdown-list__item--selected content-faq__dropdown-item--selected"><button class="dropdown-list__item-button" type="button" aria-controls="dropdown-list__3224__19" aria-expanded="true" aria-label="Will my organisation still earn Points if I upgrade my booking with Points? "><span class="dropdown-list__item-title" aria-hidden="true"><div><h3 id="46269" class="content-faq__cards-header-title" itemProp="name">Will my organisation still earn Points if I upgrade my booking with Points?</h3></div><link itemProp="url" href="/sg/english/help/faq-topics/emirates-business-rewards/faq/will-my-organisation-still-earn-points-if-i-upgrade-my-booking-with-points/"/></span><div class="dropdown-list__item-text-icon"><span class="text-icon"></span><span dir="auto" class="arrow arrow--wrap-in-circle pictogram-wrapper" aria-hidden="true"><i class="icon icon-chevron-up"></i></span></div></button><div role="tabpanel" id="dropdown-list__3224__19" class="dropdown-animation" style="height:auto"><div class="dropdown-animation__container dropdown-animation__container--show"><div class="content-faq__item" itemscope="" itemProp="acceptedAnswer" itemType="https://schema.org/Answer"><div itemProp="text"><div class="enhanced-rich-text content-faq__rich-text"><p>Your organisation will only earn Business Rewards Points on the original class of travel that was paid for with cash or credit card.</p></div></div></div></div></div></li><li itemscope="" itemprop="mainEntity" itemtype="https://schema.org/Question" class="dropdown-list__item content-faq__dropdown-item dropdown-list__item--selected content-faq__dropdown-item--selected"><button class="dropdown-list__item-button" type="button" aria-controls="dropdown-list__3224__20" aria-expanded="true" aria-label="Can I upgrade tickets that were bought with Skywards Miles or Cash+ Miles? "><span class="dropdown-list__item-title" aria-hidden="true"><div><h3 id="45913" class="content-faq__cards-header-title" itemProp="name">Can I upgrade tickets that were bought with Skywards Miles or Cash+ Miles?</h3></div><link itemProp="url" href="/sg/english/help/faq-topics/emirates-business-rewards/faq/can-i-upgrade-tickets-that-were-bought-with-skywards-miles-or-cash-miles/"/></span><div class="dropdown-list__item-text-icon"><span class="text-icon"></span><span dir="auto" class="arrow arrow--wrap-in-circle pictogram-wrapper" aria-hidden="true"><i class="icon icon-chevron-up"></i></span></div></button><div role="tabpanel" id="dropdown-list__3224__20" class="dropdown-animation" style="height:auto"><div class="dropdown-animation__container dropdown-animation__container--show"><div class="content-faq__item" itemscope="" itemProp="acceptedAnswer" itemType="https://schema.org/Answer"><div itemProp="text"><div class="enhanced-rich-text content-faq__rich-text">Tickets that were bought using Skywards Miles or Cash+ Miles can’t be upgraded using Business Rewards Points.</div></div></div></div></div></li><li itemscope="" itemprop="mainEntity" itemtype="https://schema.org/Question" class="dropdown-list__item content-faq__dropdown-item dropdown-list__item--selected content-faq__dropdown-item--selected"><button class="dropdown-list__item-button" type="button" aria-controls="dropdown-list__3224__21" aria-expanded="true" aria-label="Can I upgrade any ticket using Business Rewards Points? "><span class="dropdown-list__item-title" aria-hidden="true"><div><h3 id="45587" class="content-faq__cards-header-title" itemProp="name">Can I upgrade any ticket using Business Rewards Points?</h3></div><link itemProp="url" href="/sg/english/help/faq-topics/emirates-business-rewards/faq/can-i-upgrade-any-ticket-using-business-rewards-points/"/></span><div class="dropdown-list__item-text-icon"><span class="text-icon"></span><span dir="auto" class="arrow arrow--wrap-in-circle pictogram-wrapper" aria-hidden="true"><i class="icon icon-chevron-up"></i></span></div></button><div role="tabpanel" id="dropdown-list__3224__21" class="dropdown-animation" style="height:auto"><div class="dropdown-animation__container dropdown-animation__container--show"><div class="content-faq__item" itemscope="" itemProp="acceptedAnswer" itemType="https://schema.org/Answer"><div itemProp="text"><div class="enhanced-rich-text content-faq__rich-text">Tickets issued under certain fare types cannot be upgraded using Points. If your ticket type is not eligible for an upgrade, we’ll let you know during the online upgrade process.</div></div></div></div></div></li></ul></div></div><div class="faqcategory-details__backToTopLink"><a session="[object Object]" href="/sg/english/help/faqs/" class="link link--with-hover-bg link--default backtocategory-link"><span class="link__text link__text--underline">Return to all topics</span> <span dir="auto" class="link__chevron pictogram-wrapper pictogram-wrapper__chevron" aria-hidden="true"><i class="icon icon-chevron-right link__chevron-icon"></i></span></a><a session="[object Object]" href="javascript:void(0)" class="link link--with-hover-bg link--default link--underline backtotop-link"><span class="link__text link__text--underline">Back to top</span></a></div></div><div class="sticky-left-nav-end"></div></div></div></div><div id="56024" data-organism="faq-topic-listing"><div class="e-container e-container--separator"><div class="faq-topic-listing-wrapper"><div class="text-section"><header class=""><h2 class="text-title text-title--large-alt reset-h"><span>All FAQ topics</span></h2></header><span class="text-section__separator text-section__separator--large-alt"></span><ul><li><a data-id="pagebody_link" data-link="All FAQ topics:About Emirates" session="[object Object]" href="/sg/english/help/faq-topics/about-emirates/" class="focusout-button link link--default call-to-action"><span class="link__text">About Emirates</span></a></li><li><a data-id="pagebody_link" data-link="All FAQ topics:At the airport" session="[object Object]" href="/sg/english/help/faq-topics/at-the-airport/" class="focusout-button link link--default call-to-action"><span class="link__text">At the airport</span></a></li><li><a data-id="pagebody_link" data-link="All FAQ topics:Baggage and lost property" session="[object Object]" href="/sg/english/help/faq-topics/baggage-and-lost-property/" class="focusout-button link link--default call-to-action"><span class="link__text">Baggage and lost property</span></a></li><li><a data-id="pagebody_link" data-link="All FAQ topics:Booking with Emirates" session="[object Object]" href="/sg/english/help/faq-topics/booking-with-emirates/" class="focusout-button link link--default call-to-action"><span class="link__text">Booking with Emirates</span></a></li><li><a data-id="pagebody_link" data-link="All FAQ topics:Cancelling or changing a booking" session="[object Object]" href="/sg/english/help/faq-topics/cancelling-or-changing-a-booking/" class="focusout-button link link--default call-to-action"><span class="link__text">Cancelling or changing a booking</span></a></li><li><a data-id="pagebody_link" data-link="All FAQ topics:Disrupted travel" session="[object Object]" href="/sg/english/help/faq-topics/disrupted-travel/" class="focusout-button link link--default call-to-action"><span class="link__text">Disrupted travel</span></a></li><li><a data-id="pagebody_link" data-link="All FAQ topics:Emirates 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Products, services and features on actual flights may vary depending on routes and aircraft configuration. Operational requirements may also cause last‑minute changes to the aircraft used on scheduled flights. If you have questions about our products or have specific requirements, please contact us before booking a flight.</div></div></div></main><div class="breadcrumbs"><ul class="e-container breadcrumbs__content"><li class="breadcrumbs__item"><a session="[object Object]" href="/sg/english/" class="link link--with-hover-bg breadcrumbs__item-link">Emirates</a></li><li class="breadcrumbs__item"><a session="[object Object]" href="/sg/english/help/" class="link link--with-hover-bg link--default breadcrumbs__item-link"><span class="link__text">Help</span></a></li><li class="breadcrumbs__item"><a session="[object Object]" href="/sg/english/help/faqs/" class="link link--with-hover-bg link--default breadcrumbs__item-link"><span class="link__text">Frequently Asked Questions</span></a></li><li class="breadcrumbs__item"><span>Emirates Business Rewards</span></li></ul></div><footer class="footer" data-auto="footer"><div class="footer__wrapper e-container footer__wrapper--lite_b2b"><div 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iomembers","Common/Modal/io-popup-link__url":{"schema":"Link-Account","target":"_self","title":"Learn More","url":"/transfer.aspx?pageurl=/account/sg/englishmanage-account/io-benefits/io-benefits.aspx&section=MYA&th=14f9278eb7a92643f7ede4be09bd2f72e7335135"},"Common/Modal/io-popup-message__text":"Now you can get additional benefits from complimentary and discounted upgrades to having your bonus miles rolled over to the next tier cycle and no miles expiry for as long as you’ll be an IOmember.","Common/Modal/modal-close__text":"Close","Common/Modal/platinum-plus-heading__image":{"altText":"Heading Image","contentHash":"frp4u5","url":"/media/ps-intro-234-32675.jpg"},"Common/Modal/platinum-plus-heading__text":"Activate exclusive Platinum privileges","Common/Modal/platinum-plus-link__url":{"schema":"Link-Account","target":"_self","title":"Learn 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Google Play","Common/ios-smart-banner/appstore-store-ios_text":"On the App Store","Common/ios-smart-banner/appstore-store-windows_text":"In Windows store","Common/ios-smart-banner/appstore-title_text":"Emirates App","Common/outage/flights_outage_text":"Sorry, we can't find the details for this flight right now. Please try again later.","Common/outage/ice_outage_text":"Sorry, we can't find the details for this flight right now. Please try again later.","Common/outage/lounges_outage_text":"Sorry, we can't find the details for this flight right now. Please try again later.","Common/outage/upcoming_flights_outage_text":"Sorry, we can't find the details for this flight right now. Please try again later.","Common/outage/wines_outage_text":"Sorry, we can't find the details for this flight right now. Please try again later.","Common/outage/womf_outage_text":"Sorry, we can't find the details for this flight right now. Please try again later.","Common/Skywards-Plus/skywards-plus__text":"Skywards+","Common/load-more__text":"Load more","Common/show-more__text":"Show more","Common/Account/miles-outage__text":"Miles balance information unavailable at this time","Common/Accessibility/click-here-for-more-info__text":"Please click here for more information.","Common/Dubai-Experience/Payment/Terms-And-Conditions/hotels-title__text":"Hotels","Common/Dubai-Experience/Payment/Terms-And-Conditions/transfer-title__text":"Transfer","Common/Dubai-Experience/Payment/Terms-And-Conditions/activities-title__text":"Activities","Common/operational-update-alerts/show-more__text":"Show more","Common/operational-update-alerts/message__url":{"schema":"Link-Existing","url":"/sg/english/help/travel-updates"},"Common/operational-update-alerts/label__text":"Important:","Common/operational-update-alerts/show-less__text":"Show less","Common/operational-update-alerts/dismiss__text":"Close","Common/hide__text":"Hide","Common/Date/month__text":"Month","Common/SEO/emirates-logo__url":{"schema":"Link","title":"Emirates Logo","url":"https://c.ekstatic.net/ecl/logos/emirates/emirates-logo-badge-registered.png"},"Common/Skywards-Plus/skywards-details-page-link":{"schema":"Link-Existing","title":"Skywards+","url":"/sg/english/skywards/skywards-plus/details","target":"_self"},"Common/last-updated-timestamp__text":"Last updated: {timestamp} (GMT +4)","Common/Accessibility/and__text":"and","Common/Accessibility/results-found__text":"{numberOfResults} results found","Common/Accessibility/result-found__text":"1 result found","Common/Skywards-Plus/skywards-plus-subscription__url":{"schema":"Link-Existing","title":"Skywards+","url":"/sg/english/skywards/skywards-plus/subscription","target":"_self"},"Common/show-less__text":"Show less","Common/Date/hour__text":"Hour","Common/Date/minute__text":"minute","Common/Date/hours__text":"Hours","Common/Date/minutes__text":"minutes","Common/Session-timeout/timeout-re-authenticate__text":"Reauthenticate","Common/Date/day__text":"Day","Common/Date/year__text":"Year","Common/Skywards-Plus/subscribe-to-skywards-plus__text":"Subscribe to Skywards+","Common/Session-timeout/timeout-re-authenticate-cta-message__text":"Please click Reauthenticate to log in again ","Common/Accessibility/close-dialog__text":"close dialog","Common/Accessibility/not-selected__text":"not selected","Common/Origin-Destination/Flights/tooltip-origin-destination-cabin-class__text":"{origin} to {destination} - {segmentCabinClass} Class","Common/Origin-Destination/Flights/class-fare-label__text":"Class / Fare:","Common/Session-timeout/timeout-re-authenticate-cta-message2__text":"Please click on Reauthenticate to log in again","Common/Session-timeout/timeout-expired-message__text":"Your session has expired","Common/CAB/Layout/cab-background__image":{"url":"https://c.ekstatic.net/ecl/aircraft-interior/economy-class/economy-class-cabin-seats-w1280x960.jpg","contentHash":"6tr4fmCV4QwJB2w-1CF1cA"},"Common/CAB/Error/title__text":"We're sorry","Common/CAB/Error/sub-title__text":"Unfortunately we could not complete your request","Common/CAB/Error/page-title__text":"Manage your booking","Common/CAB/Error/page-title-mbl__text":"Change your booking","Common/CAB/Error/Session/message-hdr__text":"Please start again","Common/CAB/Error/Session/message-bdy__text":"Return to Manage a Booking and choose 'Change dates & times'. ","Common/CAB/Error/Technical/header__text":"Oops, something went wrong","Common/CAB/Error/Technical/message-hdr__text":"Technical error","Common/CAB/Error/Technical/message-bdy__text":"There has been an error in submitting your request at this time. Please try again or call the contact centre.","Common/CAB/Go-Back/button__text":"Return to Manage a Booking","Common/Flight-Card-Details/upgrade-class-brand__text":"Upgrade to {class} {brand}","Common/Flight-Card-Details/select-upgrade__text":"Select to upgrade","Common/Flight-Card-Details/destination-image-url__text":"https://c.ekstatic.net/shared/images/destination/v1/airports/{destination}/{size}.jpg","Common/Flight-Card-Details/upgrade-not-available__text":"Upgrade not available","Common/Origin-Destination/journey-total-duration__text":"{hours} hrs {minutes} mins","Common/Origin-Destination/multiple-connections-link__text":"connections","Common/Origin-Destination/header__text":"{origin} to {destination}","Common/Origin-Destination/multiple-stops-link__text":"stops","Common/Origin-Destination/non-stop-link__text":"Non-stop","Common/Origin-Destination/single-connection-only-link__text":"connection","Common/Flight-Modal/connection-flight-info__text":"Passengers on connecting flights will need to change aircraft.","Common/Flight-Modal/connection-layover-details__text":"Duration {hours} {minutes}","Common/Flight-Modal/connection-airport-details__text":"Connection in {origin}","Common/Flight-Modal/aircraft-type__text":"Aircraft type","Common/Flight-Modal/total-duration__text":"Total duration: {hours} {minutes}","Common/Flight-Modal/flight-number__text":"Flight number","Common/Flight-Modal/flight-ond-from-to__text":"From <strong>{originAirportName} ({originAirportCode})</strong> to <strong>{destinationAirportName} ({destinationAirportCode})</strong>","Common/Flight-Modal/operated-by-carrier__text":"Operated by {carrier}","Common/Flight-Modal/title__text":"Flight details","Common/Origin-Destination/Flights/mixed-class-fare-brand-value__text":"Mixed class - {fareBrand}","Common/Origin-Destination/Flights/mixed-class-value__text":"Mixed class","Common/Origin-Destination/Flights/class-label-desktop__text":"Class","Common/Origin-Destination/Flights/class-label__text":"Class:","Common/Origin-Destination/Flights/class-value__text":"{cabinClass}","Common/Origin-Destination/Flights/fare-label__text":"Fare","Common/Stops-Info/stop-detail-arrival__text":"Arrival","Common/Stops-Info/stop-detail-departure__text":"Departure","Common/Stops-Info/stop-detail-duration__text":"Duration","Common/Stops-Info/stop-detail-stop__text":"Stop","Common/Pax-Count-Labels/num-adult__text":"{num} adult","Common/Flight-Card-Details/business-special-info__text":"The Business Class Special fare does not include complimentary Chauffeur-drive or Lounge access.","Common/CAB/Error/cab-urp-title__text":"Technical error","Common/CAB/Error/cab-urp-message__text":"Sorry, we have a technical problem at the moment. Please try again later.","Common/StepByStepGuide/previous__text":"Previous","Common/StepByStepGuide/next__text":"Next","Common/StepByStepGuide/start-over__text":"Restart","Common/Flight-Modal/nonaircraft-type__text":"Type","Common/Flight-Modal/equipment-number__text":"Number","Common/Origin-Destination/bus-icon__image":{"url":"https://c.ekstatic.net/ecl/icons/bus-icon.svg","contentHash":"tXBeueyMcCitzfJFk2nJYw"},"Common/Origin-Destination/train-icon__image":{"url":"https://c.ekstatic.net/ecl/icons/train-icon.svg","contentHash":"1lkVwcdUh5f__e6AsE4FAw"},"Common/Cabin-Class-Full-Description/business-class__text":"Business Class","Common/Cabin-Class-Full-Description/economy-class__text":"Economy Class","Common/Cabin-Class-Full-Description/first-class__text":"First Class","Common/Cabin-Class-Full-Description/premium-economy__text":"Premium Economy","Common/Session-timeout/timeout-cancel-cta-title__text":"Cancel","Common/CAB/Error/search-results-message-bdy__text":"This itinerary cannot be changed online. Please call the contact centre.","Common/Origin-Destination/flight-icon__image":{"url":"/media/flight%402x-234-100297.png","contentHash":"Eka4lpltEQAFm16fX6nnfw"},"Common/CAB/Go-Back/return-to-my-trips__text":"Return to My Trips","Common/CAB/Error/Session/message-bdy-hybrid__text":"Return to My Trips and choose 'Change dates & times'.","Common/Pax-Count-Labels/num-infant__text":"{num} infant","Common/Pax-Count-Labels/num-infants__text":"{num} infants","Common/Pax-Count-Labels/num-ofw__text":"{num} Overseas Filipino Worker","Common/Pax-Count-Labels/num-ofws__text":"{num} Overseas Filipino Workers","Common/Pax-Count-Labels/num-teenagers__text":"{num} teenagers","Common/Pax-Count-Labels/num-passengers__text":"{num} passengers","Common/Pax-Count-Labels/num-passenger__text":"{num} passenger","Common/Flight-Modal/ghost-tailfin__image":{"url":"/media/ghost_tailfin-234-100298.svg","contentHash":"k5b1Ki6BZk1MtPzL25COSg"},"Common/Dropdown/search-location__text":"Search location","Common/CAB/Error/Session/CABCU/message-bdy-hybrid__text":"Return to My Trips and choose 'Upgrade flights with Cash'","Common/CAB/Error/Session/CABCU/message-bdy__text":"Return to Manage a Booking and choose 'Upgrade with Cash'.","Common/Accessibility/show-more-announcement__text":"Selecting this will bring the focus back to section heading","Common/Origin-Destination/minute__text":"min","Common/Origin-Destination/minutes__text":"mins","Common/Origin-Destination/hours__text":"hrs","Common/Origin-Destination/hour__text":"hr","Common/Origin-Destination/journey-total__text":"{hours} {minutes}","Common/Hajj-Umrah/umrah-flt__text":"Only Saudi nationals and G20 attendees are permitted to travel.","Common/Hajj-Umrah/non-umrah-flt__text":"This flight is only for non-Umrah passengers and will arrive and depart at the North Terminal.","Common/Hajj-Umrah/haj-flt-extra__text":"Important: Non GCC passengers are not permitted to travel on this flight for Hajj.","Common/Hajj-Umrah/haj-flt__text":"Important: The flight is only for Hajj pilgrims. GCC nationals -except Saudi nationals- are permitted to travel. Arrival and departure in Jeddah will be from the Hajj terminal.","Common/Account/family-head__text":"{name} - Family Head","Common/Account/business-rewards-member__text":"{name} - Business Rewards Member","Common/Account/points__text":"Points","Common/Account/business-rewards-admin__text":"{name} - Business Rewards Administration","Common/CAB/Navigation/Footer/gdpr-privacy-policy__url":{"schema":"Link-Existing","title":"privacy policy","url":"/sg/english/sitetools/privacy_policy.aspx "},"Common/Hajj-Umrah/hajj-umrah-logo__image":{"url":"/media/hajj-umrah-logo-234-72928.png","contentHash":"Y0eSQ7iF6w-A55LfIOBHyA"},"Common/Hajj-Umrah/restriction-message__text":": Hajj/Umrah restrictions apply","Common/CAB/Calendar/onward-date__text":"Onward Date","Common/CAB/Calendar/header-label__text":"Choose your {start} to {end} departure date","Common/CAB/Calendar/inbound-date__text":"Inbound Date","Common/CAB/Business-Rewards-Toggle/button-off__text":"OFF","Common/CAB/Business-Rewards-Toggle/content__text":"Would you like to use Business Rewards points?","Common/CAB/Business-Rewards-Toggle/button-on__text":"ON","Common/CAB/Business-Rewards-Toggle/title__text":"Business Rewards Points","Common/CAB/Error/multiple-tab-open-error-message__text":"Multiple browser tabs and windows are not supported by this website. Please close this tab and continue using the most recent tab.","Common/Accessibility/close__text":"close","Common/Accessibility/sub-heading__text":"Sub heading","Common/Accessibility/not-available__text":"not available","Common/Accessibility/available__text":"available","Common/CAB/Account/customer-name-pattern__text":"{{title}} {{firstName}} {{middleName}} {{lastName}}","Common/CAB/Go-Back/back-to-dex-button__text":"Return to Dubai Experience","Common/Account/my-account__text":"My Account","Common/back-to-top__text":"Back to top","Common/Origin-Destination/Flights/class-fare-brand-value__text":"{cabinClass} {fareBrand}","Common/Error/server-error-description__text":"Sorry, we're having technical issues at this time. Please try again later or contact us for further assistance.","Common/Error/server-error__text":"Server error","Common/Flight-Card-Details/upgrade-not-combinable__text":"Not combinable","Common/Flight-Card-Details/upgrade-not-available-br-dept-time-rest__text":"Saver tickets can only be upgraded once check-in is open for your flight","Common/Error/refresh-page__text":"Refresh page","Common/Flight-Card-Details/br-insufficient-points__text":"Insufficient points","Common/Dubai-Experience/Payment/Terms-And-Conditions/dubai-experience":"Dubai Experience","Common/currency-amount-new-format__text":"{currencyCode} <span class=\"amount\">{cultureFormattedCurrencyValue}</span>","Common/Flight-Card/stop__text":"{stops} stop","Common/Flight-Card/non-stop__text":"Non-stop","Common/Flight-Card/operated-by__text":"is operated by {carrier}","Common/Origin-Destination/journey-total-duration-hrs-mins__text":"{hours} hrs {minutes} mins","Common/Origin-Destination/journey-total-duration-hr-mins__text":"{hours} hr {minutes} mins","Common/Origin-Destination/journey-total-duration-hr-min__text":"{hours} hr {minutes} min","Common/Origin-Destination/journey-total-duration-hrs-min__text":"{hours} hrs {minutes} min","Common/Flight-Card/HAJ__text":"Hajj/Umrah","Common/Flight-Card/haj-restrictions-apply__text":"restrictions apply","Common/Flight-Card/stop-connections__text":"{stops} stop, {connections} connections","Common/Flight-Card/stops-connections__text":"{stops} stops, {connections} connections","Common/Flight-Card/stop-connection__text":"{stops} stop, {connections} connection","Common/Flight-Card/mixed-cabin__text":"Mixed Class","Common/Flight-Card/stops-connection__text":"{stops} stops, {connections} connection","Common/Flight-Card/connection__text":"{connections} connection","Common/Flight-Card/connections__text":"{connections} connections","Common/Flight-Card/stops__text":"{stops} stops","Common/Flight-Card/connection-airport__text":"Connection in {destinationAirportName} ({destinationAirportCode})","Common/Flight-Card/cabin-partially-available__text":"Partially available","Common/Flight-Card/OTH__text":"Other information","Common/Flight-Card/GOV__text":"Government restriction","Common/Flight-Card/connects-in-dubai__text":"Connects in Dubai","Common/Flight-Card/cabin-sold-out__text":"Sold out","Common/Flight-Card/class-fare-type__text":"Class / Fare type","Common/Flight-Card/cabin-not-offered__text":"Not offered","Common/Flight-Card/mixed-cabin-show-details__text":"Show details","Common/Flight-Card/mixed-cabin-description__text":"{cabinClass} is not available for all of your flights.","Common/Flight-Card/different-cabins-seating__text":"You will be seated in different cabin classes during your trip","Common/Flight-Card/partially-available-cabin__text":"{cabinClass} is partially available for this journey","Common/Flight-Card/origin-to-destination-code__text":"{origin} to {destination}","Common/Flight-Card/Modal/connection-duration__text":"Duration {duration}","Common/Flight-Card/Modal/connection-info__text":"Passengers change aircraft when connecting.","Common/Flight-Card/Modal/header__text":"Flight details","Common/Flight-Card/Modal/aircraft-type__text":"Aircraft type","Common/Flight-Card/Modal/other-segment-type__text":"Type","Common/Flight-Card/Modal/flight-number__text":"Flight number","Common/Flight-Card/Modal/ond-from-to__text":"From {originAirportName} ({originAirportCode}) to {destinationAirportName} ({destinationAirportCode})","Common/Flight-Card/Modal/connection-airport__text":"Connection in {destinationAirportName} ({destinationAirportCode})","Common/Flight-Card/Modal/mixed-cabin-generic__text":"You will be seated in different cabin classes during your trip","Common/Flight-Card/Modal/stop-details-departure__text":"Departure","Common/Flight-Card/Modal/stop-details-duration__text":"Duration","Common/Flight-Card/Modal/stop-details-arrival__text":"Arrival","Common/Flight-Card/Modal/stop-details-stops__text":"Stops","Common/Flight-Card/Modal/total-duration__text":"Total duration","Common/Flight-Card/Modal/operated-by__text":"Operated by {carrier}","Common/Flight-Card/no-change__text":"Unchanged","Common/show__text":"Show","Common/Filter-Sort/sort-by__text":"Sort by","Common/Filter-Sort/sort__text":"Sort","Common/ond__text":"{originAirportName} to {destinationAirportName}","Common/Cabin-Brands/flex-plus__text":"Flex Plus","Common/Cabin-Brands/flex__text":"Flex","Common/Cabin-Brands/saver__text":"Saver","Common/Cabin-Brands/special__text":"Special","Common/Dropdown/add__text":"Add","Common/Accessibility/pause__text":"pause","Common/Accessibility/play__text":"play","Common/Origin-Destination/flight-card-header__text":"{originAirportName} ({originAirportCode}) to {destinationAirportName} ({destinationAirportCode})","Common/Flight-Card/premium-economy__text":"Premium Economy","Common/Flight-Card/first__text":"First","Common/Flight-Card/train__text":"Train","Common/Flight-Card/bus__text":"Bus","Common/Flight-Card/business__text":"Business","Common/Flight-Card/stop-details__text":"Stop in {stationName} for {duration}","Common/Flight-Card/flight-details-link__text":"All flight details","Common/Flight-Card/economy__text":"Economy","Common/Flight-Card/number__text":"Number","Common/Flight-Card/cabin-class__text":"{cabinClass} Class","Common/Flight-Card/view-detailed-fare-condictions__text":"View detailed fare conditions","Common/Trip-Summary/carrier-imposed-charges__text":"Carrier-imposed charges","Common/Trip-Summary/fare-breakdown__text":"Fare breakdown","Common/Trip-Summary/change-fee__text":"Change fee:","Common/Trip-Summary/breakdown-modal-currency__text":"All prices shown below are in {currency}.","Common/Trip-Summary/checked-baggage__text":"Checked baggage:","Common/Trip-Summary/fuel-surcharge__text":"Fuel surcharge","Common/Trip-Summary/flight-details-link__text":"All flight details","Common/Trip-Summary/passenger-summary-children__text":"Children","Common/Trip-Summary/fare_break_down_description__text":"Fare","Common/Trip-Summary/passenger-summary-infants__text":"Infants","Common/Trip-Summary/number-of-pax__text":"Number of passengers","Common/Trip-Summary/fare_break_down_label__text":"Fare details","Common/Trip-Summary/grand-total__text":"Grand total","Common/Trip-Summary/passenger-summary-teenagers__text":"Teenagers","Common/Trip-Summary/passenger-summary-adults__text":"Adults","Common/Trip-Summary/tax-break-down-label__text":"Tax/fee/surcharge code","Common/Trip-Summary/passenger-summary-ofws__text":"Overseas Filipino Workers ","Common/Trip-Summary/tax-break-down-description__text":"Tax/fee/surcharge description","Common/Trip-Summary/tax-grand-total__text":"Total","Common/Trip-Summary/total-per-pax__text":"Total per passenger","Common/Trip-Summary/refund-fee__text":"Refund fee:","Common/Trip-Summary/total-for-all-pax__text":"Total for all {paxType} passengers","Common/Trip-Summary/tax-breakdown__text":"Tax Breakdown","Common/Trip-Summary/taxes-and-fees__text":"Taxes and fees","Common/Flight-Card/Modal/number__text":"Number","Common/Flight-Card/Modal/bus__text":"Bus","Common/Flight-Card/Modal/train__text":"Train","Common/Accessibility/change-search-redirect__text":"Change search button redirects to flight status search page","Common/Accessibility/opens-preview-modal-pdf__text":"'Download flight certificate' opens a preview in a modal and provides a PDF download option within the preview modal.","Common/Flight-Card/connection-duration__text":"Duration {hours}h {minutes}m","Common/Accessibility/a11y-apply-promo-code__text":"Apply this code","Common/Accessibility/a11y-promo-code-not-valid__text":"Your code is not valid","Common/Accessibility/a11y-promo-code-validated__text":"Your code is valid","Common/Accessibility/a11y-validating-promo-code__text":"Validating promotional code","Common/Accessibility/dropdown__collapsed__AA__annoucement__text":"Collapsed","Common/Accessibility/cabin-status-announce__text":"{cabin} {status}.","Common/Accessibility/dropdown__expanded__AA__annoucement__text":"Expanded","Common/Accessibility/ond-aria-label__text":"{originAirportName} ({originAirportCode}) to {destinationAirportName} ({destinationAirportCode})","Common/Accessibility/fare-rules-terms-and-conditions__text":"Fare rules & Terms and conditions","Common/Accessibility/selected-sort-is__text":"Sort {appliedSort} filter Selected","Common/Accessibility/return-to-review-dialog__text":"Return to Review will close the dialog","Common/Accessibility/miles-breakdown-loading__text":"Loading Miles breakdown","Common/Accessibility/a11y-search-page-link__text":"Navigate to Search page","Common/Accessibility/cabin-price-announce__text":"{cabin} from {lowestPrice}.","Common/Accessibility/change-search-aria-label__text":"Change search opens a modal","Common/Accessibility/flight-results-loading__text":"flight results are loading","Common/Accessibility/sort-options-popup-closed__text":"sort options popup closed","Common/Accessibility/icon__text":"Icon","Common/Accessibility/cabin-lowest-price-announce__text":"{cabin} from {lowestPrice}, lowest price.","Common/Accessibility/currency-list-loading__text":"Currency results are loading","Common/Accessibility/skyward-miles-details-caption__text":"Skyward Miles details","Common/Accessibility/available-cabin-announce__text":"Available classes","Common/Accessibility/flight-fare-conditions-loading__text":"Flight fare conditions are loading","Common/Accessibility/sort-options-popup-opened__text":"Sort options popup opened","Common/Flight-Card/Modal/on-time-performance__text":"On time performance","Common/Flight-Card/Modal/on-time-performance__url":{"schema":"Link","title":"On time performance","url":"/sg/english/information/on-time-performance/","target":"_blank"},"Common/Flight-Card/Modal/ond__text":"{originAirportName} to {destinationAirportName}","Common/Flight-Card/Modal/upgrade-available__text":"Upgrade available","Common/Flight-Card/Modal/connection-airport-code__text":"Connection in {destinationAirportCode}","Common/Flight-Card/Modal/to__text":"{originAirportName} to {destinationAirportName}","Common/Flight-Card/Modal/ond-from-to-with-code__text":"From {originAirportCode} to {destinationAirportCode}","Common/Trip-Summary/passenger__text":"Passenger","Common/Trip-Summary/passenger-with-count__text":"1 passenger","Common/Trip-Summary/baggage-summary-title__text":"Additional baggage","Common/Trip-Summary/passenger-summary-ofw__text":"Overseas Filipino Worker","Common/Trip-Summary/carryon-baggage-allowance__text":"Carry-on baggage allowance","Common/Trip-Summary/baggage-allowance-per-passenger-type__text":"Baggage allowance per passenger type","Common/Trip-Summary/hide-summary__text":"Hide summary","Common/Trip-Summary/flight__text":"Flight","Common/Trip-Summary/embargo__text":"Embargo","Common/Trip-Summary/passenger-summary-child__text":"Child","Common/Trip-Summary/passenger-type__text":"Passenger type","Common/Trip-Summary/passengers__text":"{numberOfPassengers} passengers","Common/Trip-Summary/inclusive-fuel-surcharge__text":"Inclusive of airfare, taxes, fees and fuel surcharge","Common/Trip-Summary/flights-header__text":"Flights","Common/Trip-Summary/header-summary__text":"For {{passengerCount}} {{passengersText}} - {inclusionText}","Common/Trip-Summary/charges-may-apply__text":"Charges may apply for any baggage exceeding the allowance above. Online discounts for additional baggage allowances may be available in Manage your Booking. Any additional charges can also be paid at the airport.","Common/Trip-Summary/inclusive-non-fuel-surcharge__text":"Inclusive of airfare, taxes, fees","Common/Trip-Summary/itinerary__text":"Itinerary","Common/Trip-Summary/passenger-summary-teenager__text":"Teenager","Common/Trip-Summary/baggage-allowance__text":"Baggage allowance","Common/Trip-Summary/approx-currency__text":"(approx. {approxPrice})","Common/Trip-Summary/carryon-baggage-allowance-description__text":"Carry-on baggage rules differ for each operating carrier. Carry-on baggage allowances will change for each flight, depending on the operating carrier. A detailed breakdown of your carry-on baggage allowance for each flight is shown in the table below.","Common/Trip-Summary/fare-break-down-label__text":"Fare details","Common/Trip-Summary/inclusive__text":"Inclusive of airfare, taxes, fees and carrier imposed charges","Common/Trip-Summary/oneway__text":"One way","Common/Trip-Summary/change-search__text":"Change search","Common/Trip-Summary/bag__text":"Bag {ordinal}","Common/Trip-Summary/checked-baggage-allowance__text":"Checked baggage allowance","Common/Trip-Summary/header-summary-passengers__text":"For {passengerCount} passengers - {inclusionText}","Common/Trip-Summary/passenger-summary-infant__text":"Infant","Common/Trip-Summary/passenger-summary-adult__text":"Adult","Common/Trip-Summary/baggage-allowance-summary__text":"Baggage allowance summary","Common/Trip-Summary/embargo-description__text":"Embargo: A carrier-imposed embargo applies to a flight within your itinerary. To view details of this embargo, please click on the link below.","Common/Trip-Summary/carrier__text":"Carrier","Common/Trip-Summary/header-summary-passenger__text":"For 1 passenger - {inclusionText}","Common/Trip-Summary/fare-break-down-description__text":"Fare","Common/Trip-Summary/inclusive-with-tax__text":"Inclusive of airfare, taxes, fees and charges","Common/Trip-Summary/passengers-with-count__text":"{numberOfPassengers} passengers","Common/Trip-Summary/seat-char-extra-legroom__text":"Extra Legroom","Common/Trip-Summary/total-for-all-adults__text":"Total for all adults","Common/Trip-Summary/read-the-full-applicable-baggage-rules__text":"Read the full applicable baggage rules","Common/Trip-Summary/seat-char-twin__text":"Twin","Common/Trip-Summary/return__text":"Return","Common/Trip-Summary/selection-summary__text":"You will see the summary of your selections here","Common/Trip-Summary/total-to-be-paid__text":"Total to be paid","Common/Trip-Summary/travel-insurance__text":"Travel Insurance","Common/Trip-Summary/seat-char-upperdeck-twin__text":"Twin","Common/Trip-Summary/seat-char-regular-bulkhead__text":"Bulkhead","Common/Trip-Summary/seat-summary-title__text":"Seat selections","Common/Trip-Summary/total__text":"Cost","Common/Trip-Summary/total-for-all-children__text":"Total for all children","Common/Trip-Summary/seat-char-bassinet__text":"Bassinet","Common/Trip-Summary/ti-header__text":"Travel Insurance","Common/Trip-Summary/total-for-all-infants__text":"Total for all infants","Common/Trip-Summary/total-for-all-ofw__text":"Total for all Overseas Filipino Workers","Common/Trip-Summary/total-for-all-teenagers__text":"Total for all teenagers","Common/Trip-Summary/view-summary__text":"View summary","Common/Trip-Summary/seat-char-preferred__text":"Preferred","Common/Trip-Summary/seat-char-premium-twin__text":"Premium Twin","Common/Trip-Summary/select-your-flight__text":"Start selecting your flights now.","Common/Trip-Summary/ti-bc__text":"Business Cover","Common/Trip-Summary/ti-bs__text":"Standard Travel Insurance","Common/Trip-Summary/seat-char-regular__text":"Regular","Common/Trip-Summary/seat-char-preferred-upperdeck__text":"Preferred","Common/Trip-Summary/special-information__text":"Special information","Common/Trip-Summary/ti-ac__text":"Air Space Closure Cover","Common/Trip-Summary/ti-taxes-fees__text":"Taxes and Fees","Common/Trip-Summary/terms-and-conditions__text":"Terms and conditions","Common/Trip-Summary/seat-char-premium__text":"Premium","Common/Trip-Summary/ti-title__text":"AIG Insurance","Common/Trip-Summary/ti-wc__text":"Wedding Cover","Common/Trip-Summary/your-trip-summary__text":"Your trip summary","Common/Trip-Summary/trip-summary__text":"Your trip summary","Common/Trip-Summary/baggage-allowance__url":{"schema":"Link","title":"Read the full applicable baggage rules","url":"/sg/english/before-you-fly/baggage/","target":"_blank"},"Common/Trip-Summary/miles-breakdown__text":"Miles breakdown","Common/Trip-Summary/inclusive-with-tax-and-fee__text":"Inclusive of airfare, taxes and fees","Common/Trip-Summary/aig-logo__image":{"url":"https://c.ekstatic.net/ecl/logos/aig-logo.png","contentHash":"Z3mMs7Cy9YB1oIVUrOB_YA"},"Common/Account/please-wait__text":"Please wait","Common/Accessibility/select-to-get-more-information__text":"Select for more information on baggage allowance.","Common/Advanced-Passenger-Info/Passport-Information-Section/undisclosed-gender-warning__text":"Your information, including your gender, must match your passport details. Passengers with an undisclosed gender and/or neither ‘M’ (male) or ‘F’ (female) indicated on their passport must go to the airport to complete their check-in process and be issued their boarding pass, and may be refused transit or entry in certain destinations (including Dubai) by the local immigration authorities. This is outside of Emirates’ control and we will have no liability to you for their decision. You must check the relevant entry requirements for any country you are visiting, even as a transit passenger.","Common/OCI-MYB/Passenger/on-standby__text":"On standby","Common/OCI-MYB/Passenger/infant-brackets__text":"(Infant)","Common/OCI-MYB/Passenger/adult__text":"Adult","Common/OCI-MYB/Baggage/business-cabin-dimension__text":"Two pieces of carry-on baggage permitted: one briefcase plus either one handbag or one garment bag. The briefcase may not exceed 45 x 35 x 20cm (18 x 14 x 8 inches); the handbag may not exceed 55 x 38 x 22cm (22 x 15 x 8 inches); the garment bag can be no more than 20cm (8 inches) thick when folded. The weight of each piece must not exceed 7kg (15lb). The total combined weight of both pieces may not be more than 14kg (30lb).","Common/OCI-MYB/Baggage/economy-cabin-dimension__text":"One piece of carry-on baggage is permitted with maximum dimensions: 55 x 38 x 22cm (22 x 15 x 8 inches) and maximum weight: 7kg (15lb).\n<br />\nNote: If you’re boarding in India, your carry-on baggage may not exceed 115cm or 45.3 inches (length + width + height). If your itinerary originates from Brazil, you’re allowed a carry-on weighing 10kg (22lb).","Common/OCI-MYB/Baggage/first-cabin-dimension__text":"Two pieces of carry-on baggage permitted: one briefcase plus either one handbag or one garment bag. The briefcase may not exceed 45 x 35 x 20cm (18 x 14 x 8 inches); the handbag may not exceed 55 x 38 x 22cm (22 x 15 x 8 inches); the garment bag can be no more than 20cm (8 inches) thick when folded. The weight of each piece must not exceed 7kg (15lb). The total combined weight of both pieces may not be more than 14kg (30lb).","Common/OCI-MYB/Baggage/infant-cabin-dimension__text":"Infants in all cabin classes are permitted one carry-on bag for inflight food and disposable items (weight not to exceed 5kg (11lb) and maximum dimensions: 55 x 38 x 22cm (22 x 15 x 8 inches).","Common/OCI-MYB/Baggage/premium-economy-cabin-dimension__text":"One piece of carry-on baggage is permitted with maximum dimensions: 55 x 38 x 22cm (22 x 15 x 8 inches) and maximum weight: 10kg (22lb). Note: If you're boarding in India, your carry-on baggage may not exceed 115cm or 45.3 inches (length + width + height).","Common/OCI-MYB/Baggage/included-fare__text":"Included in fare: {unitValue}","Common/OCI-MYB/important-information-title__text":"Important information","Common/OCI-MYB/Review-Seats/title__text":"Review seats","Common/Flight-Card/flights-checkin-title__text":"Flights open for check-in","Common/Advanced-Passenger-Info/Passport-Information-Section/passport-details-cancel__text":"Cancel","Common/Advanced-Passenger-Info/Passport-Information-Section/passport-details-confirm__text":"Confirm","Common/Advanced-Passenger-Info/Passport-Information-Section/preferred__text":"Preferred","Common/Advanced-Passenger-Info/Passport-Information-Section/passport-list-link__text":"View list of passports from my Skywards account","Common/Advanced-Passenger-Info/Passport-Information-Section/passport-details__text":"Passport details","Common/Advanced-Passenger-Info/Passport-Information-Section/passport-details-title__text":"There are already 2 passports saved in your Emirates Skywards account. Please select one of the passports you would like to use.","Common/Advanced-Passenger-Info/Passport-Information-Section/Validation-Message/dob-future-validation-error__text":"Date is in the future. Please check and try again.","Common/Advanced-Passenger-Info/Passport-Information-Section/Validation-Message/dob-pax-unmatched-validation-error__text":"The date of birth entered for this passenger does not match their age indicated during the flight booking. If the date of birth entered here is incorrect, please correct it. Otherwise, you will need to contact us.","Common/mixed__text":"Mixed Cabins","Common/miles-new-format__text":"<span class=\"miles\">{milesValue}</span> Miles","Common/step-title__text":"Make a booking","Common/from__text":"From","Common/dynamic_date__text":"Last updated: {0} (GMT +4)","Common/date-range__text":"till","Common/apply__text":"Apply","Common/fare-comparision-ond__text":"{originAirportName} ({originAirportCode}) to {destinationAirportName} ({destinationAirportCode})","Common/warning__text":"Important","Common/Accessibility/multicity__text":"Multi-city","Common/Accessibility/a11y-search-result-page-link__text":"Navigate to search results page","Common/Accessibility/search-flights-aria-label__text":"Search flights redirects to the search page","Common/Accessibility/logout-in-progress__text":"Logging-out","Common/Flight-Card/mixed-fare__text":"Mixed fare-type","Common/Flight-Card/all-classes__text":"All classes","Common/Flight-Card/cabin-class-not-available__text":"Not available","Common/Flight-Card/select-cabin-class__text":"Select class","Common/Flight-Card/cabin-class-available__text":"Available","Common/Flight-Card/lowest-price__text":"Lowest price","Common/Flight-Card/offers__text":"{offerCount} offers","Common/Flight-Card/cabin-from__text":"{cabinClass}","Common/Flight-Card/offer__text":"{offerCount} offer","Common/Flight-Card/from-currency-price__text":"from {currencyAndPrice}","Common/Flight-Card/StopOver/class-not-available__text":"Class not available","Common/Flight-Card/StopOver/extra-charges__text":"Additional charge","Common/Flight-Card/StopOver/no-extra-charges__text":"No additional charges","Common/Flight-Card/StopOver/important__text":"Important","Common/Flight-Card/StopOver/seat-left__text":"{seatsAvailable} seat left","Common/Flight-Card/StopOver/seats-left__text":"{seatsAvailable} seats left","Common/Flight-Card/StopOver/select__text":"Select","Common/Flight-Card/StopOver/selected__text":"Selected","Common/Flight-Card/Offers/cash-plus-miles-benefit__text":"You are eligible to use Cash+Miles on the payment page, allowing you to save {amount} per {miles} Miles.","Common/Flight-Card/Offers/cash-plus-miles-brand__text":"Get more for your Miles. For every {miles} Skywards Miles you will get {amount} off the base fare of your flight. My family and Skysurfers accounts are currently not eligible for this offer.","Common/Flight-Card/Offers/cash-plus-miles-heading__text":"Cash+Miles offer","Common/Flight-Card/Offers/cash-plus-miles-cabin__text":"Choose to pay with Cash+Miles on the payment page and save up to {amount} per {miles} Miles.","Common/Flight-Card/Offers/cash-plus-miles-promotion__text":"You are now eligible to avail your Cash+Miles offer on the payment page, allowing you to save {amount} per {miles} Miles you redeem.","Common/Flight-Card/Offers/miles-upgrade-cabin-promotion__text":"A Miles upgrade from {fromClass} to {toClass} is currently available at a reduced rate. Availability is not guaranteed and fare rules apply.","Common/Flight-Card/Offers/miles-upgrade-heading__text":"Miles upgrade","Common/Flight-Card/Offers/miles-upgrade-cabin__text":"Miles upgrade from {fromClass} to {toClass} for this flight is currently available. Availability is not guaranteed and fare rules apply.","Common/Flight-Card/Offers/miles-upgrade-label__text":"Miles upgrade available","Common/Flight-Card/Offers/miles-upgrade-multiple-cabin-promotion__text":"Miles upgrade from {fromClass} to {toClassOne} and {fromClass} to {toClassTwo} for this flight is currently available at a reduced rate. Availability is not guaranteed and fare rules apply.","Common/Flight-Card/Offers/miles-upgrade-promotion-heading__text":"Skywards Miles upgrade offer","Common/Flight-Card/Offers/miles-upgrade-multiple-cabin__text":"Miles upgrade from {fromClass} to {toClassOne} and {fromClass} to {toClassTwo} for this flight is currently available. Availability is not guaranteed and fare rules apply.","Common/Flight-Card/Offers/promocode-applied-ga-only__text":"Discounted offer","Common/Flight-Card/Offers/miles-upgrade-promotion__text":"You are eligible for a Miles upgrade at a reduced rate on this flight.","Common/Flight-Card/Offers/promocode-applied__text":"Discounted offer","Common/Flight-Card/Offers/skywards-miles-promotion__text":"You can earn additional Skywards Miles by selecting this flight.","Common/Flight-Card/Offers/skywards-miles-promotion-heading__text":"Earn bonus Skywards Miles","Common/Flight-Card/Offers/tier-miles-promotion-heading__text":"Earn more Tier Miles","Common/Flight-Card/Offers/tier-miles-promotion__text":"You can earn additional Skywards Tier Miles by selecting this flight.","Common/Flight-Fare-Conditions/error-title__text":"Something went wrong","Common/Flight-Fare-Conditions/fare-conditions-details__text":"Fare conditions details","Common/Flight-Fare-Conditions/fare-conditions-disclaimer__text":"If the outbound and inbound refund or change fees are different amounts and you wish to refund or change your trip, the higher fee will apply. When a combination of fares is used with different validity periods , the lowest validity will apply for your entire trip.\n<br /><br />\nThe amounts quoted for change fees or refunds are per person. <strong>Change fees will be charged in addition to any applicable fare difference.</strong>","Common/Flight-Fare-Conditions/flight-fare-conditions-failure__text":"Sorry, we were unable to retrieve the fare conditions.","Common/Flight-Fare-Conditions/inbound__text":"Inbound","Common/Flight-Fare-Conditions/maximum-stay__text":"Maximum stay:","Common/Flight-Fare-Conditions/info-not-available__text":"Info not available","Common/Flight-Fare-Conditions/minimum-stay__text":"Minimum stay:","Common/Flight-Fare-Conditions/reimburse-conditions__url":{"schema":"Link","title":"View the conditions of reimbursement if a ticket is fully unutilised","target":"_blank"},"Common/Flight-Fare-Conditions/stop-overs__text":"Stopovers:","Common/Flight-Fare-Conditions/outbound__text":"Outbound","Common/Flight-Fare-Conditions/see-fare-conditions-details__text":"See fare conditions details","Common/important-information/read-less__text":"Read less","Common/important-information/read-more__text":"Read more","Common/important-information/important-information-header__text":"Important information","Common/Lowest-Fare/inclusive-fuel-surcharge__text":"Inclusive of airfare, taxes, fees and fuel surcharge","Common/Lowest-Fare/cabin-class__text":"{cabinClass} Class","Common/Lowest-Fare/inclusive-non-fuel-surcharge__text":"Inclusive of airfare, taxes, fees","Common/Lowest-Fare/inclusive__text":"Inclusive of airfare, taxes, fees and carrier imposed charges","Common/Lowest-Fare/inclusive-with-tax__text":"Inclusive of airfare, taxes, fees and charges","Common/Lowest-Fare/miles__text":"Miles","Common/Lowest-Fare/lowest-price__text":"{journeyCabinClass}, {journeyType} for {numberOfPassengers} {paxText}","Common/Lowest-Fare/points__text":"Points","Common/Lowest-Fare/select-your-flight__text":"Select your flight","Common/Lowest-Fare/select-your-flights__text":"Select your flights","Common/Miles-Breakdown/bonus-miles-description__text":"{firstName} {lastName} {description} ({origin} to {destination})","Common/Miles-Breakdown/miles-you-earn__text":"Miles you will earn:","Common/Miles-Breakdown/miles-details__text":"Miles details","Common/Miles-Breakdown/miles-breakdown-failure__text":"Sorry, we were unable to retrieve the Miles summary.","Common/Miles-Breakdown/miles-details-heading__text":"Miles details","Common/Miles-Breakdown/not-applicable__text":"Not applicable","Common/Miles-Breakdown/origin-to-destination__text":"{originAirportName} to {destinationAirportName}","Common/Miles-Breakdown/skyward-miles-details-caption__text":"Skyward Miles details","Common/Miles-Breakdown/skywards-miles__text":"Skywards Miles","Common/Miles-Breakdown/skywards-miles-value__text":"{{Miles}} Skywards Miles","Common/Miles-Breakdown/tier-miles__text":"Tier Miles","Common/Miles-Breakdown/tier-miles-value__text":"{{Miles}} Tier Miles","Common/Miles-Breakdown/total-miles-earned-description__text":"For Cash+Miles bookings, the Skywards Miles and Tier Miles earned will be proportional to the base fare paid in cash. For My Family members, the number of Skywards Miles credited to the My Family account and any individual accounts will depend on the Miles contribution of each account. Any applicable promotional bonus Miles will be credited to your account after you travel.","Common/Miles-Breakdown/total-miles-earned__text":"Total miles earned","Common/Miles-Breakdown/view-miles-breakdown__text":"View breakdown","Common/Miles-Breakdown/total-miles-per-skywards-member__text":"Total Miles per Emirates Skywards member","Common/Miles-Breakdown/total-miles-person__text":"Total Miles for {firstName} {lastName}","Common/Miles-Breakdown/unable-to-fetch-miles-data__text":"Sorry, we were unable to retrieve Miles information for this passenger.","Common/Pos-Messages/pos-change-information-title__text":"You have been taken to our {posCountry} site","Common/Pos-Messages/pos-change-message-global__text":"You have now been directed to the {posCountry} website to finalize this booking. Your booking will be subject to the terms and conditions of the {posCountry} website, including those relating to consumer protections. Please note that your booking will be charged in {posCurrencyName} ({posCurrencyCode})","Common/Pos-Messages/pos-change-message__text":"As you selected a departure airport outside of {siteCountry}, you have been directed to the {posCountry} website to finalise this booking. Your booking will be subject to the terms and conditions of the {posCountry} website, including those relating to consumer protections, which may differ from those of our {siteCountry} website. Please note that your booking will be charged in {posCurrencyName} ({posCurrencyCode})","Common/Session-Expiry/session-expiry-title__text":"Session time out","Common/Session-Expiry/session-expiry-continue-button__text":"Continue","Common/Session-Expiry/session-expiry-description__text":"<p>Your session will expire in <span>{secondsLeft} seconds.</span> </p><p>Please click on Continue to stay on your current page or start a new search.</p>","Common/Session-Expiry/session-expiry-start-new-session-button__text":"Start a new search","Common/Skyward-Plus-Banner/info-not-available__text":"Info not available","Common/Skyward-Plus-Banner/skyward-plus-benefits__text":"As a Skywards+ subscriber you can enjoy a range of benefits based on your package type.","Common/Skyward-Plus-Banner/skyward-plus-benefits-note__text":"Note that these rates apply only if your subscription is still active at the time of upgrading or on the date of travel.","Common/Skyward-Plus-Banner/skyward-plus-subscriber-benefits__text":"As a Skywards+ subscriber, you can enjoy these benefits on every booking:","Common/Skyward-Plus-Banner/view-benefits_as_skyward-plus-subscriber__text":"ดูสิทธิประโยชน์ในฐานะสมาชิก Skywards+","Common/Skyward-Plus-Banner/skyward-plus__text":"Skywards+ Benefits","Common/Skyward-Plus-Banner/view-benefits__text":"View benefits","Common/StopOver/extra-charges__text":"Additional charge","Common/StopOver/no-extra-charges__text":"No additional charges","Common/StopOver/class-not-available__text":"Class not available","Common/StopOver/important__text":"Important","Common/Tier-Details/blue__text":"Blue","Common/Tier-Details/gold__text":"Gold","Common/Tier-Details/io__text":"IO","Common/Tier-Details/logged-in-info-skywards-miles__text":"Skywards Miles","Common/Tier-Details/platinum__text":"Platinum","Common/Tier-Details/tier-coin-silver-member__image":{"url":"https://c.ekstatic.net/ecl/logos/skywards/membership-tier-skywards-silver-icon-w360x360.png","contentHash":"imLeGwDMg4k6KZlkNzEURQ"},"Common/Tier-Details/tier-coin-platinum-member__image":{"url":"https://c.ekstatic.net/ecl/logos/skywards/membership-tier-skywards-platinum-icon-w360x360.png","contentHash":"THxRgoqnJMwe3FmD3Y-V5Q"},"Common/Tier-Details/tier-coin-skywards-member__image":{"url":"https://c.ekstatic.net/ecl/logos/skywards/membership-tier-skywards-blue-icon-w360x360.png","contentHash":"5xdR3D7ZQ5Uvr-9XWALiIA"},"Common/Tier-Details/tier-name-blue-member__text":"Blue Member","Common/Tier-Details/silver__text":"Silver","Common/Tier-Details/skywards__text":"Blue","Common/Tier-Details/tier-coin-blue-member__image":{"url":"https://c.ekstatic.net/ecl/logos/skywards/membership-tier-skywards-blue-icon-w360x360.png","contentHash":"5xdR3D7ZQ5Uvr-9XWALiIA"},"Common/Tier-Details/tier-coin-io-member__image":{"url":"https://c.ekstatic.net/ecl/logos/skywards/membership-tier-skywards-io-icon-w360x360.png","contentHash":"lre_IJ1pc3Q6pE16SxDs-A"},"Common/Tier-Details/tier-coin-gold-member__image":{"url":"https://c.ekstatic.net/ecl/logos/skywards/membership-tier-skywards-gold-icon-w360x360.png","contentHash":"-xJUKYzbPIToeVvh3AruBQ"},"Common/Tier-Details/tier-name-gold-member__text":"Gold Member","Common/Tier-Details/tier-name-silver-member__text":"Silver Member","Common/Tier-Details/tier-name-skywards-member__text":"Blue Member","Common/Tier-Details/tier-name-platinum-member__text":"Platinum Member","Common/Tier-Details/tier-name-invitation-only-member__text":"IO Member","Common/Account/tier-member__text":"{tier} member","Common/Account/login-profile-retrieval-error__text":"Sorry, there was a technical issue when retrieving your membership details. Please try again.","Common/Account/account-banner-widget-br-classic-rewards-desc__title":"You can’t create a My Family booking when booking business travel","Common/Account/miles-expire__text":"{{expiringMiles}} Miles will expire on","Common/Account/miles-expire-text":"Miles expire on","Common/Account/business-rewards__text":"Business Rewards","Common/Account/skywards__text":"Skywards","Common/Account/login-profile-retrieval-info__text":"Sorry, there was a problem loading your account information. You can still continue with your booking and we will try again when you move to the next page.","Common/Account/business-rewards-travel__text":"Business Rewards","Common/Account/change-account-family-head__text":": Family Head","Common/Account/banner-io-member__text":" | IO","Common/Account/banner-skywards-miles__text":"Skywards Miles","Common/Account/change-account-business-rewards-member__text":": Business Rewards Member","Common/Account/banner-blue-member__text":" | Blue","Common/Account/br-classic-rewards__text":"Book a Dynamic Rewards flight","Common/Account/sr-classic-rewards__text":"Classic Rewards","Common/Account/change-account__text":"Change account","Common/Account/banner-family-member__text":" | Family Member","Common/Account/banner-business-rewards-member__text":" | Business Rewards Member","Common/Account/banner-platinum-member__text":" | Platinum","Common/Account/banner-gold-member__text":" | Gold","Common/Account/skywards-rewards-travel__text":"Skywards Rewards","Common/Account/banner-family-head__text":" | Family Head","Common/Account/banner-business-rewards-admin__text":" | Business Rewards Administrator","Common/Account/business-rewards-text":"Business Rewards","Common/Account/family-rewards-travel__text":"My Family","Common/Account/change-account-business-rewards-admin__text":": Business Rewards Admin","Common/Account/banner-silver-member__text":" | Silver","Common/ActionMessage/info-messages-title__text":"Important information","Common/ActionMessage/info_messages_title":"Information","Common/ActionMessage/Accessibility/close_warning_message_block__text":"close the warning message block","Common/ActionMessage/Accessibility/close_base_message_block__text":"close the message block","Common/ActionMessage/FYI/generic-information-message__text":"Important information","Common/Cabin-Brands/insufficient-miles__text":"Insufficient Miles","Common/Currency-Converter/popular-currency__text":"Popular currencies","Common/Currency-Converter/select-currency__text":"Select currency","Common/Currency-Converter/suggested-currency__text":"Recommended currencies","Common/Change-Search-Modal/change-search-title__text":"Change search","Common/Change-Search-Modal/apply__text":"Continue","Common/Change-Search-Modal/sub-title-inline__text":"Continue with one of your recent searches","Common/Change-Search-Modal/sub-title__text":"Change your search","Common/Change-Search-Modal/title__text":"Search flights","Common/Dubai-Connect-Modal/dubai-connect-description__text":"Your connection in Dubai between {origin} and {destination} qualifies for Dubai Connect.\n<br /><br />\nThe Dubai Connect complimentary service is a special courtesy to our passengers whose journey requires a long stopover in Dubai.\n<br /><br />\nEmirates will provide accommodation, ground transportation, visa* and a meal at no extra cost. After booking your flight, you can request your Dubai Connect rooms on the confirmation page or anytime via Manage a booking. Dubai Connect must be requested at least 48 hours before your flight departs and is subject to availability.\n<br /><br />\n*Certain nationalities do not require a visa to enter the United Arab Emirates. For those nationalities that require a visa on arrival, Emirates will be able to pre-arrange this service for you. After you book your Dubai Connect service, we'll give you instructions on how to provide a copy of your passport and a passport-sized photograph, which will enable us to apply for your visa to be ready on arrival.\n<br /><br />\nYou must be successful in obtaining entry into the United Arab Emirates to be eligible for Dubai Connect. Issuance of visas is purely at the discretion of the United Arab Emirates immigration authorities and Emirates takes no responsibility should your visa application be rejected.","Common/Dubai-Connect-Modal/dubai-connect__text":"Dubai Connect","Common/Dubai-Connect-Modal/dubai-connect-eligibility-link__text":"You are eligible for Dubai Connect","Common/Currency-Converter/all-currency__text":"All currencies","Common/Currency-Converter/back__text":"Back","Common/Currency-Converter/currency-converter__text":"Currency converter","Common/Currency-Converter/change-currency__text":"You are viewing prices in {pricedCurrency}. If you would like to view prices in a different currency, you can select it below.","Common/Currency-Converter/no-results-found__text":"No results found","Common/Fare-Rules/inbound__text":"Inbound","Common/Fare-Rules/fare-rules-disclaimer__text":"If the outbound and inbound refund or change fees are different amounts and you wish to refund or change your trip, the higher fee will apply. When a combination of fares is used with different validity periods , the lowest validity will apply for your entire trip.\n<br /><br />\nThe amounts quoted for change fees or refunds are per person. <strong>Change fees will be charged in addition to any applicable fare difference.</strong>","Common/Fare-Rules/reimburse-conditions__url":{"schema":"Link","title":"View the conditions of reimbursement if a ticket is fully unutilised","target":"_blank"},"Common/Fare-Rules/fare-type-comparision__text":"Fare type comparison","Common/Fare-Rules/outbound__text":"Outbound","Common/Trip-Summary/multicity__text":"Multi-city","Common/Trip-Summary/origin-to-destination__text":"{originAirportName} to {destinationAirportName}","Common/Uplift/banner-mobile__text":"Pay monthly.","Common/Uplift/banner-from__text":"From","Common/Uplift/banner-per-month__text":"per month","Common/Uplift/banner-or-total-cost__text":"Or pay in full now:","Common/Uplift/banner-subtext__text":"Spread the cost of your trip over several payments.","Common/Uplift/uplift-apps-faq-title__text":"Frequently Asked Questions","Common/Uplift/buy-now-pay-later__text":"Buy Now. Pay Later.","Common/Uplift/uplift-calendar-icon__image":{"url":"https://c.ekstatic.net/ecl/ibe/common/uplift/uplift-calendar-icon.svg","contentHash":"9-HFovjSilpzrc696SGUzQ"},"Common/Uplift/uplift-card-icon__image":{"url":"https://c.ekstatic.net/ecl/ibe/common/uplift/uplift-card-icon.svg","contentHash":"_X8X6Jr9azFzR0av58Kcuw"},"Common/Uplift/uplift-cart-icon__image":{"url":"https://c.ekstatic.net/ecl/ibe/common/uplift/uplift-cart-icon.svg","contentHash":"5t8k_ashvsEF0rxnxtM9Gg"},"Common/Uplift/uplift-chevron-down__image":{"url":"https://c.ekstatic.net/ecl/ibe/common/uplift/uplift-chevron-down.svg","contentHash":"ZthK9F1Bh4sDn2aD9C8Dkg"},"Common/Uplift/uplift-from-price-template__text":"From {cash} per month","Common/Uplift/uplift-faqs-aria-description__text":"FAQ Frequently asked question about Uplift","Common/Uplift/uplift-globe-icon__image":{"altText":"Globe icon","url":"/media/globe-234-731551.svg","contentHash":"RRBLQcBYU_q7CgK_9WRq8Q"},"Common/Uplift/uplift-logo__image":{"url":"https://c.ekstatic.net/ecl/logos/flexpay-logo.png","contentHash":"2vjwbDmdYFIZGZUzLAvCqg"},"Common/Uplift/uplift-modal-apps-title__text":"Installment Options","Common/Uplift/uplift-mobile-price-template__text":"Pay monthly from {cash} per month","Common/Uplift/uplift-modal-aria-close__text":"close","Common/Uplift/uplift-modal-aria-description__text":"Amount pay monthly opens a dialog","Common/Uplift/uplift-price-template__text":"{cash} per month","Common/Uplift/uplift-total-price-template__text":"Or total cost {cash}","Common/Uplift/uplift-smile-icon__image":{"url":"https://c.ekstatic.net/ecl/ibe/common/uplift/uplift-smile-icon.svg","contentHash":"KxyUFl96HM3N8C4XxOw1jg"},"Common/Advanced-Passenger-Info/Passport-Information-Section/Validation-Message/PR-US/address-line-two-invalid__text":"Address must be at least 3 characters, Latin or numerical only.","Common/Advanced-Passenger-Info/Passport-Information-Section/Validation-Message/PR-US/address-while-in-us-error__text":"Address in the US is required.","Common/Advanced-Passenger-Info/Passport-Information-Section/Validation-Message/PR-US/city-town-invalid__text":"City must be at least 2 letters, Latin characters only.","Common/Advanced-Passenger-Info/Passport-Information-Section/Validation-Message/PR-US/address-while-in-us-invalid__text":"Address must be at least 3 characters, Latin or numerical only.","Common/Advanced-Passenger-Info/Passport-Information-Section/Validation-Message/PR-US/redress-number-invalid__text":"Redress number must be between 4 and 15 characters.","Common/Advanced-Passenger-Info/Passport-Information-Section/Validation-Message/PR-US/redress-number-invalid-error__text":"Redress number must be between 4 and 15 alphanumeric or fully numeric characters.","Common/Advanced-Passenger-Info/Passport-Information-Section/Validation-Message/PR-US/resident-selection-required__text":"Please advise if you're a permanent resident of the United States (USA)","Common/Advanced-Passenger-Info/Passport-Information-Section/Validation-Message/PR-US/state-required__text":"State in the US is required.","Common/Advanced-Passenger-Info/Passport-Information-Section/Validation-Message/PR-US/zip-code-required__text":"Post/ZIP code in the US is required.","Common/Advanced-Passenger-Info/Passport-Information-Section/Validation-Message/PR-US/zip-code-invalid__text":"Post/ZIP code must be at least 2 characters, Latin or numerical only.","Common/Advanced-Passenger-Info/Passport-Information-Section/Validation-Message/PR-US/city-town-required__text":"City in the US is required.","Common/Advanced-Passenger-Info/Passport-Information-Section/Validation-Message/PR-US/country-region-of-residence-error__text":"Country of residence is required.","Common/Advanced-Passenger-Info/Passport-Information-Section/Validation-Message/PR-US/known-traveller-number-invalid__text":"Known traveller number must be between 3 and 25 characters.","Common/Advanced-Passenger-Info/Passport-Information-Section/Validation-Message/PR-US/permanent-residence-number-invalid__text":"Permanent residence number must be between 4 and 15 characters.","Common/Advanced-Passenger-Info/Passport-Information-Section/Validation-Message/PR-US/permanent-residence-number__text":"Permanent residence number must be between 4 and 15 characters.","Common/Uplift/uplift-modal-logo__image":{"url":"https://c.ekstatic.net/ecl/logos/flexpaylogo-h.png","contentHash":"W5vNTMDxde-cADa5fbl3gw"},"Common/Flight-Card/Modal/helicopter-info__text":"Passengers need to board a helicopter for this connection.","Common/Flight-Card/Modal/train-info__text":"Passengers need to board a train for this connection.","Common/Flight-Card/Modal/bus-info__text":"Passengers need to board a bus for this connection.","Common/Advanced-Passenger-Info/Passport-Information-Section/passport-list-warning-message__text":"If you select another passport, we won't be able to access the previous passport you added in your booking.","Common/Advanced-Passenger-Info/Passport-Information-Section/one-passport-list-text__text":"You have 1 passport saved in your Emirates Skywards profile. Please confirm if this is the passport you would like to use.","Common/Advanced-Passenger-Info/Passport-Information-Section/update-passport-from-profile__text":"Use passport from my Skywards profile","Common/Advanced-Passenger-Info/Passport-Information-Section/only-nationality__text":"Nationality","Common/Advanced-Passenger-Info/Passport-Information-Section/add-passport-to-profile__text":"Add a new passport","Common/OCI-MYB/Validation-Message/last-name-required__text":"Last name is required.","Common/OCI-MYB/Validation-Message/pnr-required__text":"Booking reference is required.","Common/OCI-MYB/Validation-Message/invalid-last-name-pnr__text":"Please enter your last name and booking reference as per your ticket.","Common/OCI-MYB/Validation-Message/invalid-pnr-error__text":"Please enter the six character alphanumeric code on your ticket.","Common/OCI-MYB/Validation-Message/last-name-error__text":"Please enter your last name as per your ticket.","Common/Accessibility/change-seat-pax-name-aria-label__text":"Change seat for passenger: {name} (opens a dialog)","Common/Trip-Summary/tax-breakdown-error__text":"Sorry, we are unable to display the tax breakdown due to a technical error.","Common/Advanced-Passenger-Info/DE-Travel-Details-Section/radio-button-no__text":"No","Common/Advanced-Passenger-Info/DE-Travel-Details-Section/radio-button-yes__text":"Yes","Common/Advanced-Passenger-Info/Passport-Information-Section/Validation-Message/PR-CA/canadian-traveler-number-error__text":"Please use Latin characters only.","Common/Advanced-Passenger-Info/Passport-Information-Section/Validation-Message/PR-CA/permanent-residence-number-error__text":"Permanent residence number must be between 4 and 15 characters.","Common/Advanced-Passenger-Info/Passport-Information-Section/Validation-Message/PR-DE/permanent-residence-number-invalid__text":"Please use Latin characters only.","Common/Advanced-Passenger-Info/Passport-Information-Section/Validation-Message/PR-DE/visa-number-invalid__text":"Please use Latin characters only.","Common/Advanced-Passenger-Info/Passport-Information-Section/Validation-Message/PR-US/permanent-residence-error__text":"Please use Latin characters only.","Common/Advanced-Passenger-Info/Passport-Information-Section/Validation-Message/PR-US/known-traveller-number-invalid-error__text":"Please use Latin characters only.","Common/Origin-Destination/ond__text":"{originAirportName} to {destinationAirportName}","Common/Advanced-Passenger-Info/acknowledgement__text":"I acknowledge that this information is correct and I will not be able to change it once I select to continue. ","Common/Advanced-Passenger-Info/api-error-title__text":"Error:","Common/Advanced-Passenger-Info/acknowledgement-error__text":"Please acknowledge that you have entered the correct information before proceeding.","Common/Advanced-Passenger-Info/back-button-cta-aria-label__text":"Go back to Check-in agreements","Common/Advanced-Passenger-Info/complete-info__text":"Complete","Common/Advanced-Passenger-Info/confirm-btn-disabled__text":"Continue","Common/Advanced-Passenger-Info/contact-details-subtitle__text":"Provide your contact details so we can update you on any delays or cancellations to your flight.","Common/Advanced-Passenger-Info/confirm-btn-enabled__text":"Continue","Common/Advanced-Passenger-Info/contact-details-title__text":"Contact details","Common/Advanced-Passenger-Info/continue-button-cta-aria-label__text":"Continue to Review seats","Common/Advanced-Passenger-Info/emergency-contact-title__text":"Emergency contact","Common/Advanced-Passenger-Info/emergency-contact-subtitle__text":"We will contact this person only in the event of an emergency. It can’t be a traveller in the booking.","Common/Advanced-Passenger-Info/incomplete-info__text":"Incomplete","Common/Advanced-Passenger-Info/header__text":"Complete advance passenger information (API)","Common/Advanced-Passenger-Info/incorrect-info-msg__text":"Please check the information you entered and try again.","Common/Advanced-Passenger-Info/information-complete-info__text":"Information complete","Common/Advanced-Passenger-Info/missing-info__text":"Missing information","Common/Advanced-Passenger-Info/not-found-country-description__text":"We couldn't find the country/territory you provided. Check and try again, or select a country from the dropdown.","Common/Advanced-Passenger-Info/passport-info-non-editable-subtitle__text":"You can only edit your submitted details at the check-in counter at the airport.","Common/Advanced-Passenger-Info/not-found-location__text":"Location not found","Common/Advanced-Passenger-Info/optional-info__text":"Optional","Common/Advanced-Passenger-Info/passport-information-title__text":"Passport information","Common/Advanced-Passenger-Info/passport-information-subtitle__text":"The information you enter must exactly match your passport.","Common/Advanced-Passenger-Info/skip-and-continue__text":"Skip & Continue","Common/Advanced-Passenger-Info/travel-details-title__text":"Additional information ","Common/Advanced-Passenger-Info/unsaved-section-error__text":"Please select to \"Save & Continue\" before you proceed.","Common/Advanced-Passenger-Info/unskiped-section-error__text":"Please select to \"Skip & Continue\" before you proceed.","Common/Advanced-Passenger-Info/CA-Travel-Details-Section/country-of-issuance__text":"Country of issuance","Common/Advanced-Passenger-Info/CA-Travel-Details-Section/permanent-residence-number__text":"Permanent residence number","Common/Advanced-Passenger-Info/CA-Travel-Details-Section/canadian-traveler-number__text":"Canadian traveler number (optional)","Common/Advanced-Passenger-Info/CA-Travel-Details-Section/radio-button-yes__text":"Yes","Common/Advanced-Passenger-Info/CA-Travel-Details-Section/permenant-resident-question__text":"Are you a permanent resident of US or Canada?","Common/Advanced-Passenger-Info/CA-Travel-Details-Section/radio-button-no__text":"No","Common/Advanced-Passenger-Info/Contact-Detail-Section/contact-details-cta__text":"Save & Continue","Common/Advanced-Passenger-Info/Contact-Detail-Section/contact-details-save__text":"Save & Continue","Common/Advanced-Passenger-Info/Contact-Detail-Section/country-code-mandatory-field__text":"Country code","Common/Advanced-Passenger-Info/Contact-Detail-Section/mobile-number-mandatory-field__text":"Mobile number","Common/Advanced-Passenger-Info/Contact-Detail-Section/mobile-number-optional-field__text":"Mobile number (optional)","Common/Advanced-Passenger-Info/Contact-Detail-Section/email-mandatory-field__text":"Email address","Common/Advanced-Passenger-Info/Contact-Detail-Section/country-code-optional-field__text":"Country code (optional)","Common/Advanced-Passenger-Info/Contact-Detail-Section/unsaved-section-error__text":"Please select to \"Save & Continue\" before you proceed.","Common/Advanced-Passenger-Info/Contact-Detail-Section/unskiped-section-error__text":"Please select to \"Skip & Continue\" before you proceed.","Common/Advanced-Passenger-Info/Contact-Detail-Section/Validation-Message/email-validation__text":"Please enter a valid email address, e.g. name@domain.com","Common/Advanced-Passenger-Info/DE-Travel-Details-Section/de-permanent-residence-number__text":"Permanent residence number","Common/Advanced-Passenger-Info/DE-Travel-Details-Section/de-permanent-resident-title__text":"Are you a permanent resident of Germany?","Common/Advanced-Passenger-Info/DE-Travel-Details-Section/de-schengen-visa-country__text":"Schengen visa issuing country","Common/Advanced-Passenger-Info/DE-Travel-Details-Section/de-visa-number-field__text":"Visa number","Common/Advanced-Passenger-Info/Emergency-Contact-Section/apply-all-passenger-check__text":"Apply this to all passengers","Common/Advanced-Passenger-Info/Emergency-Contact-Section/country-code-field__text":"Country code","Common/Advanced-Passenger-Info/Emergency-Contact-Section/emergency-contact-cta__text":"Save & Continue","Common/Advanced-Passenger-Info/Emergency-Contact-Section/first-name__text":"First name","Common/Advanced-Passenger-Info/Emergency-Contact-Section/emergency-contact-save__text":"Save & Continue","Common/Advanced-Passenger-Info/Emergency-Contact-Section/friend-relationship__text":"Friend","Common/Advanced-Passenger-Info/Emergency-Contact-Section/last-name__text":"Last name","Common/Advanced-Passenger-Info/Emergency-Contact-Section/provide-emergency-infocheck__text":"I prefer not to provide this information","Common/Advanced-Passenger-Info/Emergency-Contact-Section/relationship-field__text":"Relationship","Common/Advanced-Passenger-Info/Emergency-Contact-Section/relative-relationship__text":"Relative","Common/Advanced-Passenger-Info/Emergency-Contact-Section/telephone-number-field__text":"Mobile number","Common/Advanced-Passenger-Info/Passport-Information-Section/date-of-birth__text":"Date of birth","Common/Advanced-Passenger-Info/Passport-Information-Section/expiry-date__text":"Passport expiry date","Common/Advanced-Passenger-Info/Passport-Information-Section/gender-female__text":"Female","Common/Advanced-Passenger-Info/Passport-Information-Section/gender-undisclosed__text":"Undisclosed","Common/Advanced-Passenger-Info/Passport-Information-Section/gender-male__text":"Male","Common/Advanced-Passenger-Info/Passport-Information-Section/gender__text":"Gender","Common/Advanced-Passenger-Info/Passport-Information-Section/nationality__text":"Nationality (Country)","Common/Advanced-Passenger-Info/Passport-Information-Section/passport-info-cta__text":"Save & Continue","Common/Advanced-Passenger-Info/Passport-Information-Section/passport-info-save__text":"Save & Continue","Common/Advanced-Passenger-Info/Passport-Information-Section/passport-number__text":"Passport number","Common/Advanced-Passenger-Info/Passport-Information-Section/passport-six-month__text":"Your passport will expire within the next 6 months. Please check the entry requirements of your destination country before you travel.","Common/Advanced-Passenger-Info/Passport-Information-Section/update-profile-passport__text":"Update my Emirates Skywards profile with the new passport details","Common/Advanced-Passenger-Info/Passport-Information-Section/Validation-Message/dob-require-message__text":"Date of birth is required.","Common/Advanced-Passenger-Info/Passport-Information-Section/Validation-Message/gender-required-message__text":"Gender is required.","Common/Advanced-Passenger-Info/Passport-Information-Section/Validation-Message/dob-validation-error__text":"Please check the date of birth for this passenger (DD/MM/YYYY).","Common/Advanced-Passenger-Info/Passport-Information-Section/Validation-Message/max-passport-expiry-date__text":"Please check the passport expiry date.","Common/Advanced-Passenger-Info/Passport-Information-Section/Validation-Message/nationality-require-message__text":"Nationality is required.","Common/Advanced-Passenger-Info/Passport-Information-Section/Validation-Message/passport-expiry-date-invalid__text":"Please check the passport expiry date (DD/MM/YYYY).","Common/Advanced-Passenger-Info/Passport-Information-Section/Validation-Message/passport-expiry-date-min-date__text":"Past date is not allowed.","Common/Advanced-Passenger-Info/Passport-Information-Section/Validation-Message/passport-number-invalid__text":"Please enter a valid passport number.","Common/Advanced-Passenger-Info/Passport-Information-Section/Validation-Message/passport-expiry-date-required__text":"Passport expiry date is required.","Common/Advanced-Passenger-Info/Passport-Information-Section/Validation-Message/passport-number-required__text":"Passport number is required.","Common/Advanced-Passenger-Info/Passport-Information-Section/Validation-Message/same-passport-number-error-message__text":"You entered the same passport number twice - please check and try again.","Common/Advanced-Passenger-Info/Passport-Information-Section/Validation-Message/PR-CA/permanent-residence-number-invalid__text":"Permanent residence number must be between 4 and 15 characters.","Common/Advanced-Passenger-Info/Passport-Information-Section/Validation-Message/PR-CA/canadian-traveler-number-invalid__text":"Canadian traveller number must be between 4 and 15 characters.","Common/Advanced-Passenger-Info/Passport-Information-Section/Validation-Message/PR-CA/country-of-issuance-required__text":"PRC country of issuance is required.","Common/Advanced-Passenger-Info/Passport-Information-Section/Validation-Message/PR-CA/permanent-residence-number-required__text":"Permanent residence number is required.","Common/Advanced-Passenger-Info/Passport-Information-Section/Validation-Message/PR-CA/resident-selection-required__text":"Please advise if you're a permanent resident of Canada/United States (USA).","Common/Advanced-Passenger-Info/Passport-Information-Section/Validation-Message/PR-DE/permanent-residence-number-error__text":"Permanent residence number must be between 4 and 15 characters.","Common/Advanced-Passenger-Info/Passport-Information-Section/Validation-Message/PR-DE/permanent-residence-number-required__text":"Permanent residence number is required.","Common/Advanced-Passenger-Info/Passport-Information-Section/Validation-Message/PR-DE/resident-selection-required__text":"Please advise if you're a permanent resident of Germany.","Common/Advanced-Passenger-Info/Passport-Information-Section/Validation-Message/PR-DE/schenghen-visa-required__text":"Schengen visa is required.","Common/Advanced-Passenger-Info/Passport-Information-Section/Validation-Message/PR-DE/visa-number-error__text":"Visa number must be between 4 and 20 characters.","Common/Advanced-Passenger-Info/Passport-Information-Section/Validation-Message/PR-DE/visa-number-required__text":"Visa number is required.","Common/Advanced-Passenger-Info/Passport-Information-Section/Validation-Message/PR-US/permanent-resident-number-required__text":"Permanent residence number is required.","Common/Advanced-Passenger-Info/US-Travel-Details-Section/address-line-info__text":"Address line 3 (optional)","Common/Advanced-Passenger-Info/US-Travel-Details-Section/address-in-us__text":"Address while in the US","Common/Advanced-Passenger-Info/US-Travel-Details-Section/address-line__text":"Address line 2 (optional)","Common/Advanced-Passenger-Info/US-Travel-Details-Section/ktn-info__text":"Known traveller number is an optional number that identifies passengers as trusted travellers and allows them to skip certain security checks.","Common/Advanced-Passenger-Info/US-Travel-Details-Section/city-town-info__text":"City / Town","Common/Advanced-Passenger-Info/US-Travel-Details-Section/ktn-title__text":"What’s my known traveller number?","Common/Advanced-Passenger-Info/US-Travel-Details-Section/permanent-resident-number__text":"Permanent residence number","Common/Advanced-Passenger-Info/US-Travel-Details-Section/permenant-resident-question__text":"Are you a permanent resident of the US?","Common/Advanced-Passenger-Info/US-Travel-Details-Section/radio-button-no__text":"No","Common/Advanced-Passenger-Info/US-Travel-Details-Section/radio-button-yes__text":"Yes","Common/Advanced-Passenger-Info/US-Travel-Details-Section/redress-number-info__text":"Redress number is the record identifier provided by the Department of Homeland Security (DHS) for travellers who have been repeatedly identified for additional screening and who want to file an inquiry to have erroneous information corrected in DHS systems. For more information or to apply for a redress number, visit the DHS website: www.dhs.gov. 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basics"}}},"lastPublishedDate":"2020-05-03T16:02:40Z","id":"dcp:234-43858-32551","type":"componentPresentation","key":"dcp:/eol/sg/english/faq/emirates-business-rewards/categories/emirates-business-rewards-basics","publicationUri":"/eol/sg/english","keyIdentifier":"emirates-business-rewards/categories/emirates-business-rewards-basics","children":[{"template":{"title":"fAQ","id":"tcm:234-32551-32"},"component":{"schema":"FAQ","analytics":{"title":"What are Dynamic Reward Flights and Upgrades?"},"metadata":{"category":{"taxonomyKey":"what-are-dynamic-reward-flights-and-upgrades","description":"005. What are Dynamic Reward Flights and Upgrades?","id":"tcm:234-45928-1024","type":"keyword","title":"005. What are Dynamic Reward Flights and Upgrades?"}},"id":"tcm:234-45929","title":"010 What are Dynamic Reward Flights and Upgrades?","version":1,"content":{"body":"<p>These are the flights and upgrades that you can book using your Business Rewards Points. ‘Dynamic’ refers to the flexibility of being able to redeem Points for most Emirates flights, in all travel classes and on all fare types. The number of Points you need for a flight will depend on seat availability and the fare on that day. The number of Points you need for an upgrade will depend on seat availability and the fare difference between the two classes.</p>","title":"What are Dynamic Reward Flights and Upgrades?"}},"lastPublishedDate":"2020-03-15T22:58:26Z","id":"dcp:234-45929-32551","type":"componentPresentation","key":"dcp:/eol/sg/english/faq/emirates-business-rewards/emirates-business-rewards-basics/what-are-dynamic-reward-flights-and-upgrades","publicationUri":"/eol/sg/english","keyIdentifier":"emirates-business-rewards/emirates-business-rewards-basics/what-are-dynamic-reward-flights-and-upgrades","url":"/sg/english/help/faqs/what-are-dynamic-reward-flights-and-upgrades"},{"template":{"title":"fAQ","id":"tcm:234-32551-32"},"component":{"schema":"FAQ","analytics":{"title":"What is Emirates Business Rewards?"},"metadata":{"category":{"taxonomyKey":"what-is-emirates-business-rewards","description":"010. What is Emirates Business Rewards?","id":"tcm:234-45843-1024","type":"keyword","title":"010. What is Emirates Business Rewards?"}},"id":"tcm:234-45844","title":"020 What is Emirates Business Rewards?","version":1,"content":{"body":"<p>Emirates Business Rewards is our corporate loyalty programme, open to organisations of all sizes around the world. Your organisation will earn Business Rewards Points whenever your employees or guest travellers fly on Emirates, which you can then spend on Dynamic Reward Flights and Upgrades. Individuals also earn Skywards Miles on the same flight if they’re an Emirates Skywards member. There’s no limit on how many employees can join the programme and no minimum spend is needed.</p>","title":"What is Emirates Business Rewards?"}},"lastPublishedDate":"2020-03-15T22:58:29Z","id":"dcp:234-45844-32551","type":"componentPresentation","key":"dcp:/eol/sg/english/faq/emirates-business-rewards/emirates-business-rewards-basics/what-is-emirates-business-rewards","publicationUri":"/eol/sg/english","keyIdentifier":"emirates-business-rewards/emirates-business-rewards-basics/what-is-emirates-business-rewards","url":"/sg/english/help/faqs/what-is-emirates-business-rewards"},{"template":{"title":"fAQ","id":"tcm:234-32551-32"},"component":{"schema":"FAQ","analytics":{"title":"Is Emirates Business Rewards only for small and medium sized organisations?"},"id":"tcm:234-46015","title":"030 Is Emirates Business Rewards only for small and medium sized organisations?","version":3,"content":{"body":"<p>Emirates Business Rewards is open to any organisation, but it’s designed to offer benefits to small and medium sized organisations that don’t have a corporate travel agreement with Emirates.</p>","title":"Is Emirates Business Rewards only for small and medium sized organisations?"}},"lastPublishedDate":"2024-07-11T12:38:26Z","id":"dcp:234-46015-32551","type":"componentPresentation","key":"dcp:/eol/sg/english/faq/emirates-business-rewards/emirates-business-rewards-basics/is-emirates-business-rewards-only-for-small-and-medium-sized-organisations","publicationUri":"/eol/sg/english","keyIdentifier":"emirates-business-rewards/emirates-business-rewards-basics/is-emirates-business-rewards-only-for-small-and-medium-sized-organisations","url":"/sg/english/help/faqs/is-emirates-business-rewards-only-for-small-and-medium-sized-organisations"},{"template":{"title":"fAQ","id":"tcm:234-32551-32"},"component":{"schema":"FAQ","analytics":{"title":"What if my organisation already has a corporate travel agreement with Emirates?"},"id":"tcm:234-45277","title":"040 What if my organisation already has a corporate travel agreement with Emirates?","version":3,"content":{"body":"<p>If your organization's travel volumes qualify for a corporate travel agreement, we offer a range of commercial products to meet your needs, specifically designed to cater to your travel requirements. Therefore, if your organization already has a corporate travel agreement with Emirates, it won't be eligible to join the Emirates Business Rewards Programme.</p>","title":"What if my organisation already has a corporate travel agreement with Emirates?"}},"lastPublishedDate":"2024-07-11T12:38:26Z","id":"dcp:234-45277-32551","type":"componentPresentation","key":"dcp:/eol/sg/english/faq/emirates-business-rewards/emirates-business-rewards-basics/what-if-my-organisation-already-has-a-corporate-travel-agreement-with-emirates","publicationUri":"/eol/sg/english","keyIdentifier":"emirates-business-rewards/emirates-business-rewards-basics/what-if-my-organisation-already-has-a-corporate-travel-agreement-with-emirates","url":"/sg/english/help/faqs/what-if-my-organisation-already-has-a-corporate-travel-agreement-with-emirates"},{"template":{"title":"fAQ","id":"tcm:234-32551-32"},"component":{"schema":"FAQ","analytics":{"title":"Can my organisation register for more than one account?"},"metadata":{"category":{"taxonomyKey":"can-my-organisation-register-for-more-than-one-account","description":"020. Can my organisation register for more than one account?","id":"tcm:234-45361-1024","type":"keyword","title":"020. Can my organisation register for more than one account?"}},"id":"tcm:234-45362","title":"050 Can my organisation register for more than one account?","version":1,"content":{"body":"<p>Yes, you can register your organisation under two different names as long as you have a different trade licence number for each.</p><p>If you’re part of a group of companies, you can register subsidiaries under the same trade licence number. We’ll credit Points to the account that was quoted in the booking. It’s not possible to transfer Miles between accounts or merge the accounts at a later date.</p>","title":"Can my organisation register for more than one account?"}},"lastPublishedDate":"2020-03-15T22:58:40Z","id":"dcp:234-45362-32551","type":"componentPresentation","key":"dcp:/eol/sg/english/faq/emirates-business-rewards/emirates-business-rewards-basics/can-my-organisation-register-for-more-than-one-account","publicationUri":"/eol/sg/english","keyIdentifier":"emirates-business-rewards/emirates-business-rewards-basics/can-my-organisation-register-for-more-than-one-account","url":"/sg/english/help/faqs/can-my-organisation-register-for-more-than-one-account"},{"template":{"title":"fAQ","id":"tcm:234-32551-32"},"component":{"schema":"FAQ","analytics":{"title":"Why do I need a trade licence number to join Emirates Business Rewards?"},"metadata":{"category":{"taxonomyKey":"why-do-i-need-a-trade-licence-number-to-join-emirates-business-rewards","description":"024. Why do I need a trade licence number to join Emirates Business Rewards?","id":"tcm:234-46194-1024","type":"keyword","title":"024. Why do I need a trade licence number to join Emirates Business Rewards?"}},"id":"tcm:234-46195","title":"060 Why do I need a trade licence number to join Emirates Business Rewards?","version":1,"content":{"body":"<p>Your trade licence is a legal document that gives you the right to operate a business in your city or country. We need a copy for our records to show that your business has been legally approved by your local government.</p>","title":"Why do I need a trade licence number to join Emirates Business Rewards?"}},"lastPublishedDate":"2020-03-15T22:58:42Z","id":"dcp:234-46195-32551","type":"componentPresentation","key":"dcp:/eol/sg/english/faq/emirates-business-rewards/emirates-business-rewards-basics/why-do-i-need-a-trade-licence-number-to-join-emirates-business-rewards","publicationUri":"/eol/sg/english","keyIdentifier":"emirates-business-rewards/emirates-business-rewards-basics/why-do-i-need-a-trade-licence-number-to-join-emirates-business-rewards","url":"/sg/english/help/faqs/why-do-i-need-a-trade-licence-number-to-join-emirates-business-rewards"},{"template":{"title":"fAQ","id":"tcm:234-32551-32"},"component":{"schema":"FAQ","analytics":{"title":"What is the difference between an employee and a guest traveller?"},"metadata":{"category":{"taxonomyKey":"can-i-combine-my-points-with-those-in-another-organisation-s-account","description":"030. Can I combine my Points with those in another organisation’s account?","id":"tcm:234-46094-1024","type":"keyword","title":"030. Can I combine my Points with those in another organisation’s account?"}},"id":"tcm:234-46095","title":"070 What is the difference between an employee and a guest traveller?","version":1,"content":{"body":"<p><strong>An employee</strong> is someone who works for your organisation, has a valid email address and would like access to your Emirates Business Rewards account. They can make their own bookings and choose to pay with their own card or send the booking to the Programme Administrator for payment.</p><p><strong>A guest traveller</strong> could be someone who works for your organisation, a consultant travelling on behalf of the organisation or someone who doesn’t have a valid email address (for example in the case of construction and marine companies where staff work on a rotational basis). A guest traveller won’t have access to your Emirates Business Rewards account and all bookings for guest travellers need to be made by the Programme Administrator.</p>","title":"What is the difference between an employee and a guest traveller?"}},"lastPublishedDate":"2020-03-15T22:58:46Z","id":"dcp:234-46095-32551","type":"componentPresentation","key":"dcp:/eol/sg/english/faq/emirates-business-rewards/emirates-business-rewards-basics/what-is-the-difference-between-an-employee-and-a-guest-traveller","publicationUri":"/eol/sg/english","keyIdentifier":"emirates-business-rewards/emirates-business-rewards-basics/what-is-the-difference-between-an-employee-and-a-guest-traveller","url":"/sg/english/help/faqs/what-is-the-difference-between-an-employee-and-a-guest-traveller"},{"template":{"title":"fAQ","id":"tcm:234-32551-32"},"component":{"schema":"FAQ","analytics":{"title":"Can I combine my Points with those in another organisation’s account?"},"metadata":{"category":{"taxonomyKey":"can-i-combine-my-points-with-those-in-another-organisation-s-account","description":"030. Can I combine my Points with those in another organisation’s account?","id":"tcm:234-46094-1024","type":"keyword","title":"030. Can I combine my Points with those in another organisation’s account?"}},"id":"tcm:234-46212","title":"080 Can I combine my Points with those in another organisation’s account?","version":1,"content":{"body":"<p>No, you’re not able to combine your Points with those from another Emirates Business Rewards account.</p>","title":"Can I combine my Points with those in another organisation’s account?"}},"lastPublishedDate":"2020-03-15T22:58:07Z","id":"dcp:234-46212-32551","type":"componentPresentation","key":"dcp:/eol/sg/english/faq/emirates-business-rewards/emirates-business-rewards-basics/can-i-combine-my-points-with-those-in-another-organisation-s-account","publicationUri":"/eol/sg/english","keyIdentifier":"emirates-business-rewards/emirates-business-rewards-basics/can-i-combine-my-points-with-those-in-another-organisation-s-account","url":"/sg/english/help/faqs/can-i-combine-my-points-with-those-in-another-organisation-s-account"},{"template":{"title":"fAQ","id":"tcm:234-32551-32"},"component":{"schema":"FAQ","analytics":{"title":"Can I combine Skywards Miles and Business Rewards Points?"},"metadata":{"category":{"taxonomyKey":"can-i-combine-skywards-miles-and-business-rewards-points","description":"040. Can I combine Skywards Miles and Business Rewards Points?","id":"tcm:234-45969-1024","type":"keyword","title":"040. Can I combine Skywards Miles and Business Rewards Points?"}},"id":"tcm:234-45970","title":"090 Can I combine Skywards Miles and Business Rewards Points?","version":1,"content":{"body":"<p>No, Business Rewards Points cannot be combined with Skywards Miles or vice versa.</p>","title":"Can I combine Skywards Miles and Business Rewards Points?"}},"lastPublishedDate":"2020-03-15T22:58:10Z","id":"dcp:234-45970-32551","type":"componentPresentation","key":"dcp:/eol/sg/english/faq/emirates-business-rewards/emirates-business-rewards-basics/can-i-combine-skywards-miles-and-business-rewards-points","publicationUri":"/eol/sg/english","keyIdentifier":"emirates-business-rewards/emirates-business-rewards-basics/can-i-combine-skywards-miles-and-business-rewards-points","url":"/sg/english/help/faqs/can-i-combine-skywards-miles-and-business-rewards-points"},{"template":{"title":"fAQ","id":"tcm:234-32551-32"},"component":{"schema":"FAQ","analytics":{"title":"How long are Points valid for?"},"metadata":{"category":{"taxonomyKey":"how-long-are-business-points-valid-for","description":"050. How long are Points valid for?","id":"tcm:234-45735-1024","type":"keyword","title":"050. How long are Points valid for?"}},"id":"tcm:234-45736","title":"100 How long are Points valid for?","version":1,"content":{"body":"<p>For tickets issued on or after 1 April 2019, Business Rewards Points will be valid for two years. They will expire on the last day of the month when the flight was completed.</p><p>For example, if you completed your flight on 15 September 2018, your Points would be valid until 30 September 2020.</p>","title":"How long are Points valid for?"}},"lastPublishedDate":"2020-03-15T22:58:13Z","id":"dcp:234-45736-32551","type":"componentPresentation","key":"dcp:/eol/sg/english/faq/emirates-business-rewards/emirates-business-rewards-basics/how-long-are-points-valid-for","publicationUri":"/eol/sg/english","keyIdentifier":"emirates-business-rewards/emirates-business-rewards-basics/how-long-are-points-valid-for","url":"/sg/english/help/faqs/how-long-are-points-valid-for"},{"template":{"title":"fAQ","id":"tcm:234-32551-32"},"component":{"schema":"FAQ","analytics":{"title":"Can I extend Points which are expiring?"},"metadata":{"category":{"taxonomyKey":"can-i-extend-points-which-are-expiring","description":"060. Can I extend Points which are expiring?","id":"tcm:234-45987-1024","type":"keyword","title":"060. Can I extend Points which are expiring?"}},"id":"tcm:234-45988","title":"110 Can I extend Points which are expiring?","version":1,"content":{"body":"<p>No, we can’t extend the validity of Business Rewards Points.</p>","title":"Can I extend Points which are expiring?"}},"lastPublishedDate":"2020-03-15T22:58:17Z","id":"dcp:234-45988-32551","type":"componentPresentation","key":"dcp:/eol/sg/english/faq/emirates-business-rewards/emirates-business-rewards-basics/can-i-extend-points-which-are-expiring","publicationUri":"/eol/sg/english","keyIdentifier":"emirates-business-rewards/emirates-business-rewards-basics/can-i-extend-points-which-are-expiring","url":"/sg/english/help/faqs/can-i-extend-points-which-are-expiring"},{"template":{"title":"fAQ","id":"tcm:234-32551-32"},"component":{"schema":"FAQ","analytics":{"title":"Can my travel agent register my company for Emirates Business Rewards?"},"metadata":{"category":{"taxonomyKey":"can-my-travel-agent-register-my-company-for-emirates-business-rewards","description":"070. Can my travel agent register my company for Emirates Business Rewards?","id":"tcm:234-46258-1024","type":"keyword","title":"070. Can my travel agent register my company for Emirates Business Rewards?"}},"id":"tcm:234-46259","title":"120 Can my travel agent register my company for Emirates Business Rewards?","version":1,"content":{"body":"<p>No, only an employee or a designated travel manager can register your organisation for the programme.</p>","title":"Can my travel agent register my company for Emirates Business Rewards?"}},"lastPublishedDate":"2020-03-15T22:58:21Z","id":"dcp:234-46259-32551","type":"componentPresentation","key":"dcp:/eol/sg/english/faq/emirates-business-rewards/emirates-business-rewards-basics/can-my-travel-agent-register-my-company-for-emirates-business-rewards","publicationUri":"/eol/sg/english","keyIdentifier":"emirates-business-rewards/emirates-business-rewards-basics/can-my-travel-agent-register-my-company-for-emirates-business-rewards","url":"/sg/english/help/faqs/can-my-travel-agent-register-my-company-for-emirates-business-rewards"},{"template":{"title":"fAQ","id":"tcm:234-32551-32"},"component":{"schema":"FAQ","analytics":{"title":"Do employees have to live in the country where my organisation is registered?"},"metadata":{"category":{"taxonomyKey":"do-employees-have-to-live-in-the-country-where-my-organisation-is-registered","description":"080. Do employees have to live in the country where my organisation is registered?","id":"tcm:234-45694-1024","type":"keyword","title":"080. Do employees have to live in the country where my organisation is registered?"}},"id":"tcm:234-45695","title":"130 Do employees have to live in the country where my organisation is registered?","version":1,"content":{"body":"<p>No, your employees can live in any country and still be part of your organisation’s Emirates Business Rewards account.</p>","title":"Do employees have to live in the country where my organisation is registered?"}},"lastPublishedDate":"2020-03-15T23:06:54Z","id":"dcp:234-45695-32551","type":"componentPresentation","key":"dcp:/eol/sg/english/faq/emirates-business-rewards/emirates-business-rewards-basics/do-employees-have-to-live-in-the-country-where-my-organisation-is-registered","publicationUri":"/eol/sg/english","keyIdentifier":"emirates-business-rewards/emirates-business-rewards-basics/do-employees-have-to-live-in-the-country-where-my-organisation-is-registered","url":"/sg/english/help/faqs/do-employees-have-to-live-in-the-country-where-my-organisation-is-registered"},{"template":{"title":"fAQ","id":"tcm:234-32551-32"},"component":{"schema":"FAQ","analytics":{"title":"Can an employee register for Emirates Business Rewards with two organisations?"},"metadata":{"category":{"taxonomyKey":"can-an-employee-register-for-emirates-business-rewards-with-two-organisations","description":"090. Can an employee register for Emirates Business Rewards with two organisations?","id":"tcm:234-45405-1024","type":"keyword","title":"090. Can an employee register for Emirates Business Rewards with two organisations?"}},"id":"tcm:234-45406","title":"140 Can an employee register for Emirates Business Rewards with two organisations?","version":1,"content":{"body":"<p>No, an employee can only be registered under one organisation at any given time.</p>","title":"Can an employee register for Emirates Business Rewards with two organisations?"}},"lastPublishedDate":"2020-03-15T23:06:58Z","id":"dcp:234-45406-32551","type":"componentPresentation","key":"dcp:/eol/sg/english/faq/emirates-business-rewards/emirates-business-rewards-basics/can-an-employee-register-for-emirates-business-rewards-with-two-organisations","publicationUri":"/eol/sg/english","keyIdentifier":"emirates-business-rewards/emirates-business-rewards-basics/can-an-employee-register-for-emirates-business-rewards-with-two-organisations","url":"/sg/english/help/faqs/can-an-employee-register-for-emirates-business-rewards-with-two-organisations"},{"template":{"title":"fAQ","id":"tcm:234-32551-32"},"component":{"schema":"FAQ","analytics":{"title":"What can I do when I’ve registered as an employee in Emirates Business Rewards?"},"metadata":{"category":{"taxonomyKey":"what-can-i-do-when-i-ve-registered-as-an-employee-in-emirates-business-rewards","description":"091. What can I do when I’ve registered as an employee in Emirates Business Rewards?","id":"tcm:234-46206-1024","type":"keyword","title":"091. What can I do when I’ve registered as an employee in Emirates Business Rewards?"}},"id":"tcm:234-46207","title":"150 What can I do when I’ve registered as an employee in Emirates Business Rewards?","version":1,"content":{"body":"<p>You can now make bookings online from your Emirates Business Rewards page. Choose to pay with a personal payment method, or send a request to the Programme Administrator for payment with a corporate credit card.</p><p>You can also book through an Emirates Contact Centre, ticket office or travel agent. You’ll need to quote your Emirates Business Rewards membership number and pay with a personal payment method.</p>","title":"What can I do when I’ve registered as an employee in Emirates Business Rewards?"}},"lastPublishedDate":"2020-03-15T23:07:02Z","id":"dcp:234-46207-32551","type":"componentPresentation","key":"dcp:/eol/sg/english/faq/emirates-business-rewards/emirates-business-rewards-basics/what-can-i-do-when-i-ve-registered-as-an-employee-in-emirates-business-rewards","publicationUri":"/eol/sg/english","keyIdentifier":"emirates-business-rewards/emirates-business-rewards-basics/what-can-i-do-when-i-ve-registered-as-an-employee-in-emirates-business-rewards","url":"/sg/english/help/faqs/what-can-i-do-when-i-ve-registered-as-an-employee-in-emirates-business-rewards"},{"template":{"title":"fAQ","id":"tcm:234-32551-32"},"component":{"schema":"FAQ","analytics":{"title":"As an Emirates Business Rewards administrator, employee or guest, can I use the airport lounge?"},"id":"tcm:234-45877","title":"160 As an Emirates Business Rewards administrator, employee or guest, can I use the airport lounge?","version":5,"content":{"body":"<p>While Emirates Business Rewards doesn’t give you access to specific lounge benefits, you’ll continue to benefit if you travel in First Class or Business Class, and if you’re an Emirates Skywards member (depending on your tier status). You can find more information on the <a href=\"/sg/english/skywards/membership-tiers/\" target=\"_self\" class=\"bodyLink\" data-id=\"pagebody_link\" data-link=\"Membership Tiers - Body link\">Emirates Skywards Membership tiers<span class=\"hidden-control\">(opens in the same window)</span></a> page.</p>","title":"As an Emirates Business Rewards administrator, employee or guest, can I use the airport lounge?"}},"lastPublishedDate":"2021-06-30T05:57:15Z","id":"dcp:234-45877-32551","type":"componentPresentation","conditions":[null],"key":"dcp:/eol/sg/english/faq/emirates-business-rewards/emirates-business-rewards-basics/as-an-emirates-business-rewards-administrator-employee-or-guest-can-i-use-the-airport-lounge","publicationUri":"/eol/sg/english","keyIdentifier":"emirates-business-rewards/emirates-business-rewards-basics/as-an-emirates-business-rewards-administrator-employee-or-guest-can-i-use-the-airport-lounge","url":"/sg/english/help/faqs/as-an-emirates-business-rewards-administrator-employee-or-guest-can-i-use-the-airport-lounge"},{"template":{"title":"fAQ","id":"tcm:234-32551-32"},"component":{"schema":"FAQ","analytics":{"title":"Will I earn Business Rewards Points on all Emirates fares?"},"metadata":{"category":{"taxonomyKey":"will-i-earn-business-rewards-points-on-all-emirates-fares","description":"093. Will I earn Business Rewards Points on all Emirates fares?","id":"tcm:234-45956-1024","type":"keyword","title":"093. Will I earn Business Rewards Points on all Emirates fares?"}},"id":"tcm:234-45957","title":"170 Will I earn Business Rewards Points on all Emirates fares?","version":1,"content":{"body":"<p>You can earn Points on all publicly available fares. You won’t earn Points on corporate, group and tour fares or any other formally negotiated fares, as these are already reduced.</p>","title":"Will I earn Business Rewards Points on all Emirates fares?"}},"lastPublishedDate":"2020-03-15T23:07:08Z","id":"dcp:234-45957-32551","type":"componentPresentation","key":"dcp:/eol/sg/english/faq/emirates-business-rewards/emirates-business-rewards-basics/will-i-earn-business-rewards-points-on-all-emirates-fares","publicationUri":"/eol/sg/english","keyIdentifier":"emirates-business-rewards/emirates-business-rewards-basics/will-i-earn-business-rewards-points-on-all-emirates-fares","url":"/sg/english/help/faqs/will-i-earn-business-rewards-points-on-all-emirates-fares"},{"template":{"title":"fAQ","id":"tcm:234-32551-32"},"component":{"schema":"FAQ","analytics":{"title":"What are the differences between Special, Saver, Flex and Flex Plus fares?"},"id":"tcm:234-46114","title":"180 What are the differences between Special, Saver, Flex and Flex Plus fares?","version":6,"content":{"body":"<p>The main differences between the fare types are the changes you can make to your ticket and the upgrade options available.</p><ul><li>A Special fare is our lowest fare, but some restrictions apply.</li><li>A Saver fare is slightly more flexible than a Special fare.</li><li>A Flex fare allows changes and cancellations for a fee.</li><li>The Flex Plus fare is a totally flexible and unrestricted fare.</li></ul><p>If you’re travelling in Economy Class on a Special or Saver fare ticket, you’ll need to pay for <a href=\"/sg/english/book/about-booking-online/emirates-seat-selection/\" target=\"_self\" class=\"bodyLink\" data-id=\"pagebody_link\" data-link=\"Seat Selection - Body link\">Advance Seat Selection<span class=\"hidden-control\">(opens in the same window)</span> </a>.</p>","title":"What are the differences between Special, Saver, Flex and Flex Plus fares?"}},"lastPublishedDate":"2021-06-30T05:57:16Z","id":"dcp:234-46114-32551","type":"componentPresentation","key":"dcp:/eol/sg/english/faq/emirates-business-rewards/emirates-business-rewards-basics/what-are-the-differences-between-special-saver-flex-and-flex-plus-fares","publicationUri":"/eol/sg/english","keyIdentifier":"emirates-business-rewards/emirates-business-rewards-basics/what-are-the-differences-between-special-saver-flex-and-flex-plus-fares","url":"/sg/english/help/faqs/what-are-the-differences-between-special-saver-flex-and-flex-plus-fares"}]},{"template":{"title":"fAQ","id":"tcm:234-32551-32"},"component":{"schema":"FAQ Category","analytics":{"title":"Emirates Business Rewards bookings"},"id":"tcm:234-43952","title":"062 Emirates Business Rewards bookings","version":2,"content":{"title":"Emirates Business Rewards bookings","seometadata":{"seoTitle":"Emirates Business Rewards bookings"}}},"lastPublishedDate":"2020-05-03T16:02:40Z","id":"dcp:234-43952-32551","type":"componentPresentation","key":"dcp:/eol/sg/english/faq/emirates-business-rewards/categories/emirates-business-rewards-bookings","publicationUri":"/eol/sg/english","keyIdentifier":"emirates-business-rewards/categories/emirates-business-rewards-bookings","children":[{"template":{"title":"fAQ","id":"tcm:234-32551-32"},"component":{"schema":"FAQ","analytics":{"title":"How do I book via the Emirates Business Rewards page?"},"metadata":{"category":{"taxonomyKey":"how-do-i-book-via-the-emirates-business-rewards-page","description":"130. How do I book via the Emirates Business Rewards page?","id":"tcm:234-45547-1024","type":"keyword","title":"130. How do I book via the Emirates Business Rewards page?"}},"id":"tcm:234-45548","title":"010 How do I book via the Emirates Business Rewards page?","version":1,"content":{"body":"<p>If you’re making a booking online via your Emirates Business Rewards account, you’ll need to pay online, or choose the payment option available in your country.</p><p>Whenever you book through an Emirates Contact Centre or ticket office, or a travel agent, you’ll need to make your payment via the same channel.</p><p>Remember to quote your organisation’s Emirates Business Rewards membership number at the time of booking.</p>","title":"How do I book via the Emirates Business Rewards page?"}},"lastPublishedDate":"2020-03-15T23:19:07Z","id":"dcp:234-45548-32551","type":"componentPresentation","key":"dcp:/eol/sg/english/faq/emirates-business-rewards/emirates-business-rewards-bookings/how-do-i-book-via-the-emirates-business-rewards-page","publicationUri":"/eol/sg/english","keyIdentifier":"emirates-business-rewards/emirates-business-rewards-bookings/how-do-i-book-via-the-emirates-business-rewards-page","url":"/sg/english/help/faqs/how-do-i-book-via-the-emirates-business-rewards-page"},{"template":{"title":"fAQ","id":"tcm:234-32551-32"},"component":{"schema":"FAQ","analytics":{"title":"Can I pay for a booking with my credit card if I’m not the one travelling?"},"metadata":{"category":{"taxonomyKey":"an-i-pay-for-a-business-rewards-booking-with-my-credit-card-if-i-am-not-the-one-travelling","description":"140. Can I pay for a Business Rewards booking with my credit card?","id":"tcm:234-46138-1024","type":"keyword","title":"140. Can I pay for a Business Rewards booking with my credit card?"}},"id":"tcm:234-46139","title":"020 Can I pay for a Business Rewards booking with my credit card?","version":1,"content":{"body":"<p>If you’re a Programme Administrator, you can pay on behalf of other employees and guest travellers within your organisation for online bookings (providing the country of departure offers credit card payments).</p><p>All Programme Administrators, employees and guest travellers can make payments through their agreement with their local travel agent.</p>","title":"Can I pay for a booking with my credit card if I’m not the one travelling?"}},"lastPublishedDate":"2020-03-15T23:19:10Z","id":"dcp:234-46139-32551","type":"componentPresentation","key":"dcp:/eol/sg/english/faq/emirates-business-rewards/emirates-business-rewards-bookings/can-i-pay-for-a-business-rewards-booking-with-my-credit-card","publicationUri":"/eol/sg/english","keyIdentifier":"emirates-business-rewards/emirates-business-rewards-bookings/can-i-pay-for-a-business-rewards-booking-with-my-credit-card","url":"/sg/english/help/faqs/can-i-pay-for-a-business-rewards-booking-with-my-credit-card"},{"template":{"title":"fAQ","id":"tcm:234-32551-32"},"component":{"schema":"FAQ","analytics":{"title":"If I’m an administrator, can I pay for flights using a third-party payment?"},"metadata":{"category":{"taxonomyKey":"if-i-m-an-administrator-can-i-pay-for-flights-using-a-third-party-payment","description":"150. If Im an administrator, can I pay for flights using a third-party payment?","id":"tcm:234-45378-1024","type":"keyword","title":"150. If Im an administrator, can I pay for flights using a third-party payment?"}},"id":"tcm:234-45379","title":"030 If Im an administrator, can I pay for flights using a third-party payment?","version":1,"content":{"body":"<p>Yes, you can use third-party payment options through Emirates Contact Centres, ticket offices or emirates.com, where applicable.</p>","title":"If I’m an administrator, can I pay for flights using a third-party payment?"}},"lastPublishedDate":"2020-03-15T23:19:12Z","id":"dcp:234-45379-32551","type":"componentPresentation","key":"dcp:/eol/sg/english/faq/emirates-business-rewards/emirates-business-rewards-bookings/if-im-an-administrator-can-i-pay-for-flights-using-a-third-party-payment","publicationUri":"/eol/sg/english","keyIdentifier":"emirates-business-rewards/emirates-business-rewards-bookings/if-im-an-administrator-can-i-pay-for-flights-using-a-third-party-payment","url":"/sg/english/help/faqs/if-im-an-administrator-can-i-pay-for-flights-using-a-third-party-payment"},{"template":{"title":"fAQ","id":"tcm:234-32551-32"},"component":{"schema":"FAQ","analytics":{"title":"Can an administrator make a booking for a non-registered person?"},"metadata":{"category":{"taxonomyKey":"can-an-administrator-make-a-booking-for-a-non-registered-person","description":"154. Can an administrator make a booking for a non-registered person?","id":"tcm:234-45924-1024","type":"keyword","title":"154. Can an administrator make a booking for a non-registered person?"}},"id":"tcm:234-45925","title":"040 Can an administrator make a booking for a non-registered person?","version":1,"content":{"body":"<p>Yes, the Programme Administrator just needs to add the name on the passenger details page when making a booking. They can also select an employee/guest traveller from the travel management page within the account and add additional passengers on the passenger details page.</p>","title":"Can an administrator make a booking for a non-registered person?"}},"lastPublishedDate":"2020-03-15T23:19:14Z","id":"dcp:234-45925-32551","type":"componentPresentation","key":"dcp:/eol/sg/english/faq/emirates-business-rewards/emirates-business-rewards-bookings/can-an-administrator-make-a-booking-for-a-non-registered-person","publicationUri":"/eol/sg/english","keyIdentifier":"emirates-business-rewards/emirates-business-rewards-bookings/can-an-administrator-make-a-booking-for-a-non-registered-person","url":"/sg/english/help/faqs/can-an-administrator-make-a-booking-for-a-non-registered-person"},{"template":{"title":"fAQ","id":"tcm:234-32551-32"},"component":{"schema":"FAQ","analytics":{"title":"How do I make changes to my booking?"},"id":"tcm:234-46252","title":"050 How do I make changes to my booking?","version":10,"content":{"body":"<p>If you booked online or through an Emirates Contact Centre or ticket office, you can make changes online through ‘Manage your booking’ or through an Emirates Contact Centre or ticket office.</p><p>If you booked through a travel agent, any changes must be made by the travel agent who made the original booking.</p>","title":"How do I make changes to my booking?"}},"lastPublishedDate":"2024-06-04T07:28:57Z","id":"dcp:234-46252-32551","type":"componentPresentation","key":"dcp:/eol/sg/english/faq/emirates-business-rewards/emirates-business-rewards-bookings/how-do-i-make-changes-to-my-booking","publicationUri":"/eol/sg/english","keyIdentifier":"emirates-business-rewards/emirates-business-rewards-bookings/how-do-i-make-changes-to-my-booking","url":"/sg/english/help/faqs/how-do-i-make-changes-to-my-booking"},{"template":{"title":"fAQ","id":"tcm:234-32551-32"},"component":{"schema":"FAQ","analytics":{"title":"I forgot to enter my membership number in a booking. What do I do?"},"id":"tcm:234-45972","title":"060 I forgot to enter my membership number in a booking. What do I do?","version":5,"content":{"body":"<p>If you’re booking an upcoming trip or have completed part of your journey, you can add your membership number on emirates.com under ‘Manage your booking,’ or through the Emirates Contact Centre or sales office. If you have completed your trip, you can ask your Programme Administrator to claim your missing Points by <a href=\"/sg/english/help/forms/business-rewards-account-query/\" title=\"000 Account Query - Header - Applicability\" data-id=\"pagebody_link\" data-link=\"000 Account Query - Header - Applicability\">submitting this form</a>.</p>","title":"I forgot to enter my membership number in a booking. What do I do?"}},"lastPublishedDate":"2021-09-28T17:11:59Z","id":"dcp:234-45972-32551","type":"componentPresentation","key":"dcp:/eol/sg/english/faq/emirates-business-rewards/emirates-business-rewards-bookings/i-forgot-to-enter-my-membership-number-in-a-booking-what-do-i-do","publicationUri":"/eol/sg/english","keyIdentifier":"emirates-business-rewards/emirates-business-rewards-bookings/i-forgot-to-enter-my-membership-number-in-a-booking-what-do-i-do","url":"/sg/english/help/faqs/i-forgot-to-enter-my-membership-number-in-a-booking-what-do-i-do"},{"template":{"title":"fAQ","id":"tcm:234-32551-32"},"component":{"schema":"FAQ","analytics":{"title":"What if my travel agent forgot to add my membership number to my booking?"},"id":"tcm:234-45383","title":"070 What if my travel agent forgot to add my membership number to my booking?","version":6,"content":{"body":"<p>Your travel agent can add your Emirates Business Rewards membership number to your booking as long as it’s before travel, or if you’ve only completed part of your travel. Just ask the agent to amend the booking in one of the formats below, replacing EK888XXXXXX with your Emirates Business Rewards membership number.</p><p>It must be in the exact same format, including spaces where shown:</p><table style=\"width: 100%;\" cellpadding=\"0\" cellspacing=\"0\" class=\"dataTable\"><tbody><tr><td>Galileo entry</td><td>SI.EK*1BRWD EK888XXXXXX</td></tr><tr><td>Sabre / Abacus / Worldspan entry</td><td>3OSI EK 1BRWD EK888XXXXXX</td></tr><tr><td>Amadeus entry</td><td>OS EK 1BRWD EK888XXXXXX</td></tr><tr><td>Apollo entry</td><td>@:3OSI EK 1BRWD EK888XXXXXX</td></tr><tr><td rowspan=\"1\">Farelogix entry</td><td rowspan=\"1\">1BRWD EK888XXXXXX</td></tr><tr><td>INFINI entry</td><td>3OSI EK 1BRWD EK888XXXXXX</td></tr><tr><td rowspan=\"1\">AXESS entry</td><td rowspan=\"1\">3 OSI EK 1BRWD EK888XXXXXX</td></tr><tr><td>Travelsky entry</td><td>OSI EK 1BRWD EK888XXXXXX/P1 (Note - P1 related to passenger#1)</td></tr></tbody></table><p>If you have completed your trip, you can ask your Programme Administrator to claim your missing Points by <a href=\"/sg/english/help/forms/business-rewards-account-query/\" title=\"000 Account Query - Header - Applicability\" data-id=\"pagebody_link\" data-link=\"000 Account Query - Header - Applicability\">submitting this form</a>.</p>","title":"What if my travel agent forgot to add my membership number to my booking?"}},"lastPublishedDate":"2021-09-28T17:12:00Z","id":"dcp:234-45383-32551","type":"componentPresentation","key":"dcp:/eol/sg/english/faq/emirates-business-rewards/emirates-business-rewards-bookings/what-if-my-travel-agent-forgot-to-add-my-membership-number-to-my-booking","publicationUri":"/eol/sg/english","keyIdentifier":"emirates-business-rewards/emirates-business-rewards-bookings/what-if-my-travel-agent-forgot-to-add-my-membership-number-to-my-booking","url":"/sg/english/help/faqs/what-if-my-travel-agent-forgot-to-add-my-membership-number-to-my-booking"}]},{"template":{"title":"fAQ","id":"tcm:234-32551-32"},"component":{"schema":"FAQ Category","analytics":{"title":"Earning Emirates Business Rewards Points"},"id":"tcm:234-43840","title":"063 Earning Emirates Business Rewards Points","version":2,"content":{"title":"Earning Emirates Business Rewards Points","seometadata":{"seoTitle":"Earning Emirates Business Rewards Points"}}},"lastPublishedDate":"2020-05-03T16:02:41Z","id":"dcp:234-43840-32551","type":"componentPresentation","key":"dcp:/eol/sg/english/faq/emirates-business-rewards/categories/earning-emirates-business-rewards-points","publicationUri":"/eol/sg/english","keyIdentifier":"emirates-business-rewards/categories/earning-emirates-business-rewards-points","children":[{"template":{"title":"fAQ","id":"tcm:234-32551-32"},"component":{"schema":"FAQ","analytics":{"title":"Which flights can I earn Business Rewards Points on?"},"metadata":{"category":{"taxonomyKey":"which-flights-can-i-earn-business-rewards-points-on","description":"250. Which flights can I earn Business Rewards Points on?","id":"tcm:234-45712-1024","type":"keyword","title":"250. Which flights can I earn Business Rewards Points on?"}},"id":"tcm:234-45713","title":"010 Which flights can I earn Business Rewards Points on?","version":1,"content":{"body":"<p>You will earn Business Rewards Points on flights where your ticket meets the following conditions:</p><ul><li>Issued on an Emirates document (where the ticket number begins with 176).</li><li>Emirates flight number (EK).</li><li>Emirates-operated flight.</li><li>Booked through the Business Rewards online portal, an Emirates Contact Centre or ticket office, or a travel agent.</li></ul>","title":"Which flights can I earn Business Rewards Points on?"}},"lastPublishedDate":"2020-03-16T00:14:50Z","id":"dcp:234-45713-32551","type":"componentPresentation","key":"dcp:/eol/sg/english/faq/emirates-business-rewards/earning-emirates-business-rewards-points/which-flights-can-i-earn-business-rewards-points-on","publicationUri":"/eol/sg/english","keyIdentifier":"emirates-business-rewards/earning-emirates-business-rewards-points/which-flights-can-i-earn-business-rewards-points-on","url":"/sg/english/help/faqs/which-flights-can-i-earn-business-rewards-points-on"},{"template":{"title":"fAQ","id":"tcm:234-32551-32"},"component":{"schema":"FAQ","analytics":{"title":"Can I earn Points on flights taken before I joined the programme?"},"metadata":{"category":{"taxonomyKey":"can-i-earn-points-on-flights-taken-before-i-joined-the-programme","description":"260. Can I earn Points on flights taken before I joined the programme?","id":"tcm:234-45353-1024","type":"keyword","title":"260. Can I earn Points on flights taken before I joined the programme?"}},"id":"tcm:234-45354","title":"020 Can I earn Points on flights taken before I joined the programme?","version":1,"content":{"body":"<p>No, Business Rewards Points can only be credited for flights taken after joining the programme.</p>","title":"Can I earn Points on flights taken before I joined the programme?"}},"lastPublishedDate":"2020-03-16T00:14:51Z","id":"dcp:234-45354-32551","type":"componentPresentation","key":"dcp:/eol/sg/english/faq/emirates-business-rewards/earning-emirates-business-rewards-points/can-i-earn-points-on-flights-taken-before-i-joined-the-programme","publicationUri":"/eol/sg/english","keyIdentifier":"emirates-business-rewards/earning-emirates-business-rewards-points/can-i-earn-points-on-flights-taken-before-i-joined-the-programme","url":"/sg/english/help/faqs/can-i-earn-points-on-flights-taken-before-i-joined-the-programme"},{"template":{"title":"fAQ","id":"tcm:234-32551-32"},"component":{"schema":"FAQ","analytics":{"title":"How are Business Rewards Points calculated?"},"metadata":{"category":{"taxonomyKey":"how-are-business-rewards-points-calculated","description":"264. How are Business Rewards Points calculated?","id":"tcm:234-45803-1024","type":"keyword","title":"264. How are Business Rewards Points calculated?"}},"id":"tcm:234-45804","title":"030 How are Business Rewards Points calculated?","version":1,"content":{"body":"<p>Your organisation will earn 1 Point for every USD 1 spent on the base fare and carrier imposed charge (or fuel surcharge, where applicable). You won’t earn Points on the taxes and any other fees.</p>","title":"How are Business Rewards Points calculated?"}},"lastPublishedDate":"2020-03-16T00:14:52Z","id":"dcp:234-45804-32551","type":"componentPresentation","key":"dcp:/eol/sg/english/faq/emirates-business-rewards/earning-emirates-business-rewards-points/how-are-business-rewards-points-calculated","publicationUri":"/eol/sg/english","keyIdentifier":"emirates-business-rewards/earning-emirates-business-rewards-points/how-are-business-rewards-points-calculated","url":"/sg/english/help/faqs/how-are-business-rewards-points-calculated"},{"template":{"title":"fAQ","id":"tcm:234-32551-32"},"component":{"schema":"FAQ","analytics":{"title":"Can travellers earn Miles while the organisation earns Points?"},"metadata":{"category":{"taxonomyKey":"can-individual-travellers-earn-skywards-miles-while-the-organisation-earns-business-rewards-points","description":"266. Can travellers earn Miles while the organisation earns Points?","id":"tcm:234-45667-1024","type":"keyword","title":"266. Can travellers earn Miles while the organisation earns Points?"}},"id":"tcm:234-45668","title":"040 Can travellers earn Miles while the organisation earns Points?","version":1,"content":{"body":"<p>Yes, as long as individual travellers are Emirates Skywards members. They will earn Skyward Miles and the organisation will earn Business Rewards Points on the same flight. Just make sure the Emirates Skywards membership number is quoted in the booking along with the Emirates Business Rewards membership number.</p>","title":"Can travellers earn Miles while the organisation earns Points?"}},"lastPublishedDate":"2020-03-16T00:14:54Z","id":"dcp:234-45668-32551","type":"componentPresentation","key":"dcp:/eol/sg/english/faq/emirates-business-rewards/earning-emirates-business-rewards-points/can-travellers-earn-miles-while-the-organisation-earns-points","publicationUri":"/eol/sg/english","keyIdentifier":"emirates-business-rewards/earning-emirates-business-rewards-points/can-travellers-earn-miles-while-the-organisation-earns-points","url":"/sg/english/help/faqs/can-travellers-earn-miles-while-the-organisation-earns-points"},{"template":{"title":"fAQ","id":"tcm:234-32551-32"},"component":{"schema":"FAQ","analytics":{"title":"Are Business Rewards Points credited automatically after a flight?"},"metadata":{"category":{"taxonomyKey":"are-business-rewards-points-credited-automatically-after-a-flight","description":"270. Are Business Rewards Points credited automatically after a flight?","id":"tcm:234-45890-1024","type":"keyword","title":"270. Are Business Rewards Points credited automatically after a flight?"}},"id":"tcm:234-45891","title":"050 Are Business Rewards Points credited automatically after a flight?","version":1,"content":{"body":"<p>Yes, as long as your Emirates Business Rewards membership number was added to the booking before the flight. We will credit Points to your account within four weeks of the date of travel.</p>","title":"Are Business Rewards Points credited automatically after a flight?"}},"lastPublishedDate":"2020-03-16T00:14:56Z","id":"dcp:234-45891-32551","type":"componentPresentation","key":"dcp:/eol/sg/english/faq/emirates-business-rewards/earning-emirates-business-rewards-points/are-business-rewards-points-credited-automatically-after-a-flight","publicationUri":"/eol/sg/english","keyIdentifier":"emirates-business-rewards/earning-emirates-business-rewards-points/are-business-rewards-points-credited-automatically-after-a-flight","url":"/sg/english/help/faqs/are-business-rewards-points-credited-automatically-after-a-flight"},{"template":{"title":"fAQ","id":"tcm:234-32551-32"},"component":{"schema":"FAQ","analytics":{"title":"Can I earn Business Rewards Points on an unused ticket?"},"metadata":{"category":{"taxonomyKey":"can-i-earn-business-rewards-points-on-an-unused-ticket","description":"280. Can I earn Business Rewards Points on an unused ticket?","id":"tcm:234-46208-1024","type":"keyword","title":"280. Can I earn Business Rewards Points on an unused ticket?"}},"id":"tcm:234-46209","title":"060 Can I earn Business Rewards Points on an unused ticket?","version":1,"content":{"body":"<p>No, Business Rewards Points are only credited once the flight has been completed.</p>","title":"Can I earn Business Rewards Points on an unused ticket?"}},"lastPublishedDate":"2020-03-16T00:14:58Z","id":"dcp:234-46209-32551","type":"componentPresentation","key":"dcp:/eol/sg/english/faq/emirates-business-rewards/earning-emirates-business-rewards-points/can-i-earn-business-rewards-points-on-an-unused-ticket","publicationUri":"/eol/sg/english","keyIdentifier":"emirates-business-rewards/earning-emirates-business-rewards-points/can-i-earn-business-rewards-points-on-an-unused-ticket","url":"/sg/english/help/faqs/can-i-earn-business-rewards-points-on-an-unused-ticket"},{"template":{"title":"fAQ","id":"tcm:234-32551-32"},"component":{"schema":"FAQ","analytics":{"title":"Can I earn Points on a ticket that I paid for using Miles or Points?"},"metadata":{"category":{"taxonomyKey":"can-i-earn-points-on-a-ticket-that-i-paid-for-using-miles-or-points","description":"290. Can I earn Points on a ticket that I paid for using Miles or Points?","id":"tcm:234-45930-1024","type":"keyword","title":"290. Can I earn Points on a ticket that I paid for using Miles or Points?"}},"id":"tcm:234-45931","title":"070 Can I earn Points on a ticket that I paid for using Miles or Points?","version":1,"content":{"body":"<p>No, you won’t earn any Business Rewards Points if you paid for your ticket using Skyward Miles or Business Rewards Points.</p>","title":"Can I earn Points on a ticket that I paid for using Miles or Points?"}},"lastPublishedDate":"2020-03-16T00:15:00Z","id":"dcp:234-45931-32551","type":"componentPresentation","key":"dcp:/eol/sg/english/faq/emirates-business-rewards/earning-emirates-business-rewards-points/can-i-earn-points-on-a-ticket-that-i-paid-for-using-miles-or-points","publicationUri":"/eol/sg/english","keyIdentifier":"emirates-business-rewards/earning-emirates-business-rewards-points/can-i-earn-points-on-a-ticket-that-i-paid-for-using-miles-or-points","url":"/sg/english/help/faqs/can-i-earn-points-on-a-ticket-that-i-paid-for-using-miles-or-points"}]},{"template":{"title":"fAQ","id":"tcm:234-32551-32"},"component":{"schema":"FAQ Category","analytics":{"title":"Changes to old Emirates Business Rewards accounts"},"id":"tcm:234-43962","title":"064 Changes to old Emirates Business Rewards accounts","version":2,"content":{"title":"Changes to old Emirates Business Rewards accounts","seometadata":{"seoTitle":"Changes to old Emirates Business Rewards accounts"}}},"lastPublishedDate":"2020-05-03T16:10:08Z","id":"dcp:234-43962-32551","type":"componentPresentation","key":"dcp:/eol/sg/english/faq/emirates-business-rewards/categories/changes-to-old-emirates-business-rewards-accounts","publicationUri":"/eol/sg/english","keyIdentifier":"emirates-business-rewards/categories/changes-to-old-emirates-business-rewards-accounts","children":[{"template":{"title":"fAQ","id":"tcm:234-32551-32"},"component":{"schema":"FAQ","analytics":{"title":"Will my Emirates Business Rewards membership number change?"},"metadata":{"category":{"taxonomyKey":"will-my-emirates-business-rewards-membership-number-change","description":"500 Will my Emirates Business Rewards membership number change?","id":"tcm:234-45764-1024","type":"keyword","title":"500 Will my Emirates Business Rewards membership number change?"}},"id":"tcm:234-45765","title":"010 Will my Emirates Business Rewards membership number change?","version":1,"content":{"body":"<p>No, your Emirates Business Rewards number will stay the same.</p>","title":"Will my Emirates Business Rewards membership number change?"}},"lastPublishedDate":"2020-03-16T00:08:13Z","id":"dcp:234-45765-32551","type":"componentPresentation","key":"dcp:/eol/sg/english/faq/emirates-business-rewards/changes-to-old-emirates-business-rewards-accounts/will-my-emirates-business-rewards-membership-number-change","publicationUri":"/eol/sg/english","keyIdentifier":"emirates-business-rewards/changes-to-old-emirates-business-rewards-accounts/will-my-emirates-business-rewards-membership-number-change","url":"/sg/english/help/faqs/will-my-emirates-business-rewards-membership-number-change"},{"template":{"title":"fAQ","id":"tcm:234-32551-32"},"component":{"schema":"FAQ","analytics":{"title":"Will my login details change?"},"metadata":{"category":{"taxonomyKey":"will-my-login-details-change","description":"510. Will my login details change?","id":"tcm:234-45813-1024","type":"keyword","title":"510. Will my login details change?"}},"id":"tcm:234-45814","title":"020 Will my login details change?","version":1,"content":{"body":"<p>From 1 September 2016, you’ll need to log in to your account using the email address that you used when you registered for Emirates Business Rewards.</p>","title":"Will my login details change?"}},"lastPublishedDate":"2020-03-16T00:08:15Z","id":"dcp:234-45814-32551","type":"componentPresentation","key":"dcp:/eol/sg/english/faq/emirates-business-rewards/changes-to-old-emirates-business-rewards-accounts/will-my-login-details-change","publicationUri":"/eol/sg/english","keyIdentifier":"emirates-business-rewards/changes-to-old-emirates-business-rewards-accounts/will-my-login-details-change","url":"/sg/english/help/faqs/will-my-login-details-change"}]},{"template":{"title":"fAQ","id":"tcm:234-32551-32"},"component":{"schema":"FAQ Category","analytics":{"title":"Claiming or transferring Emirates Business Rewards Points"},"id":"tcm:234-43921","title":"065 Claiming or transferring Emirates Business Rewards Points","version":2,"content":{"title":"Claiming or transferring Emirates Business Rewards Points","seometadata":{"seoTitle":"Claiming or transferring Emirates Business Rewards Points"}}},"lastPublishedDate":"2020-05-03T16:10:10Z","id":"dcp:234-43921-32551","type":"componentPresentation","key":"dcp:/eol/sg/english/faq/emirates-business-rewards/categories/claiming-or-transferring-emirates-business-rewards-points","publicationUri":"/eol/sg/english","keyIdentifier":"emirates-business-rewards/categories/claiming-or-transferring-emirates-business-rewards-points","children":[{"template":{"title":"fAQ","id":"tcm:234-32551-32"},"component":{"schema":"FAQ","analytics":{"title":"Can I purchase or add Business Rewards Points to my account?"},"metadata":{"category":{"taxonomyKey":"can-i-purchase-or-add-business-rewards-points-to-my-account","description":"290. Can I purchase or add Business Rewards Points to my account?","id":"tcm:234-46266-1024","type":"keyword","title":"290. Can I purchase or add Business Rewards Points to my account?"}},"id":"tcm:234-46267","title":"010 Can I purchase or add Business Rewards Points to my account?","version":1,"content":{"body":"<p>No, it’s not possible to purchase Business Rewards Points</p>","title":"Can I purchase or add Business Rewards Points to my account?"}},"lastPublishedDate":"2020-03-16T00:22:22Z","id":"dcp:234-46267-32551","type":"componentPresentation","key":"dcp:/eol/sg/english/faq/emirates-business-rewards/claiming-or-transferring-emirates-business-rewards-points/can-i-purchase-or-add-business-rewards-points-to-my-account","publicationUri":"/eol/sg/english","keyIdentifier":"emirates-business-rewards/claiming-or-transferring-emirates-business-rewards-points/can-i-purchase-or-add-business-rewards-points-to-my-account","url":"/sg/english/help/faqs/can-i-purchase-or-add-business-rewards-points-to-my-account"},{"template":{"title":"fAQ","id":"tcm:234-32551-32"},"component":{"schema":"FAQ","analytics":{"title":"Once my organisation’s account is cancelled, can the Points be transferred?"},"metadata":{"category":{"taxonomyKey":"once-my-organisation-s-account-is-cancelled-can-the-points-be-transferred","description":"300. Once my organisation’s account is cancelled, can the Points be transferred?","id":"tcm:234-46043-1024","type":"keyword","title":"300. Once my organisation’s account is cancelled, can the Points be transferred?"}},"id":"tcm:234-46044","title":"020 Once my organisation’s account is cancelled, can the Points be transferred?","version":1,"content":{"body":"<p>No, it’s not possible to transfer Business Rewards Points between accounts.</p>","title":"Once my organisation’s account is cancelled, can the Points be transferred?"}},"lastPublishedDate":"2020-03-16T00:22:25Z","id":"dcp:234-46044-32551","type":"componentPresentation","key":"dcp:/eol/sg/english/faq/emirates-business-rewards/claiming-or-transferring-emirates-business-rewards-points/once-my-organisation-s-account-is-cancelled-can-the-points-be-transferred","publicationUri":"/eol/sg/english","keyIdentifier":"emirates-business-rewards/claiming-or-transferring-emirates-business-rewards-points/once-my-organisation-s-account-is-cancelled-can-the-points-be-transferred","url":"/sg/english/help/faqs/once-my-organisation-s-account-is-cancelled-can-the-points-be-transferred"},{"template":{"title":"fAQ","id":"tcm:234-32551-32"},"component":{"schema":"FAQ","analytics":{"title":"What do I do if I there are Points missing from my account?"},"id":"tcm:234-45653","title":"030 What do I do if I there are Points missing from my account?","version":2,"content":{"body":"<p>If Business Rewards Points haven’t been credited to your account, you can make a Business Rewards Points Claim within four months of the flight. Simply log in to your Emirates Business Rewards account.</p><p>Here are some reasons why Business Rewards Points may not have been credited to your account:</p><ul><li>The payment is still being processed, or the itinerary is not yet flown or partially flown.</li><li>The travel agent didn’t enter the Business Rewards membership number in the booking.</li><li>The fare wasn’t eligible to earn Points, for example a corporate, group or tour fare or other formally negotiated airfare.</li></ul>","title":"What do I do if I there are Points missing from my account?"}},"lastPublishedDate":"2021-06-30T06:11:24Z","id":"dcp:234-45653-32551","type":"componentPresentation","key":"dcp:/eol/sg/english/faq/emirates-business-rewards/claiming-or-transferring-emirates-business-rewards-points/what-do-i-do-if-i-there-are-points-missing-from-my-account","publicationUri":"/eol/sg/english","keyIdentifier":"emirates-business-rewards/claiming-or-transferring-emirates-business-rewards-points/what-do-i-do-if-i-there-are-points-missing-from-my-account","url":"/sg/english/help/faqs/what-do-i-do-if-i-there-are-points-missing-from-my-account"},{"template":{"title":"fAQ","id":"tcm:234-32551-32"},"component":{"schema":"FAQ","analytics":{"title":"What happens to my Business Rewards Points if my flight is cancelled or disrupted?"},"id":"tcm:234-45318","title":"040 What happens to my Business Rewards Points if my flight is cancelled or disrupted?","version":13,"content":{"body":"<p>You will still earn Business Rewards Points in line with your original booking if your flight is cancelled or disrupted due to operational reasons.</p>","title":"What happens to my Business Rewards Points if my flight is cancelled or disrupted?"}},"lastPublishedDate":"2024-05-31T09:54:47Z","id":"dcp:234-45318-32551","type":"componentPresentation","key":"dcp:/eol/sg/english/faq/emirates-business-rewards/claiming-or-transferring-emirates-business-rewards-points/what-happens-to-my-business-rewards-points-if-my-flight-is-cancelled-or-disrupted","publicationUri":"/eol/sg/english","keyIdentifier":"emirates-business-rewards/claiming-or-transferring-emirates-business-rewards-points/what-happens-to-my-business-rewards-points-if-my-flight-is-cancelled-or-disrupted","url":"/sg/english/help/faqs/what-happens-to-my-business-rewards-points-if-my-flight-is-cancelled-or-disrupted"}]},{"template":{"title":"fAQ","id":"tcm:234-32551-32"},"component":{"schema":"FAQ Category","analytics":{"title":"Managing an Emirates Business Rewards account"},"id":"tcm:234-43937","title":"066 Managing an Emirates Business Rewards account","version":2,"content":{"title":"Managing an Emirates Business Rewards account","seometadata":{"seoTitle":"Managing an Emirates Business Rewards account"}}},"lastPublishedDate":"2020-05-03T16:10:11Z","id":"dcp:234-43937-32551","type":"componentPresentation","key":"dcp:/eol/sg/english/faq/emirates-business-rewards/categories/managing-an-emirates-business-rewards-account","publicationUri":"/eol/sg/english","keyIdentifier":"emirates-business-rewards/categories/managing-an-emirates-business-rewards-account","children":[{"template":{"title":"fAQ","id":"tcm:234-32551-32"},"component":{"schema":"FAQ","analytics":{"title":"Who can manage an Emirates Business Rewards account?"},"metadata":{"category":{"taxonomyKey":"who-can-manage-an-emirates-business-rewards-account","description":"190. Who can manage an Emirates Business Rewards account?","id":"tcm:234-45343-1024","type":"keyword","title":"190. Who can manage an Emirates Business Rewards account?"}},"id":"tcm:234-45344","title":"010 Who can manage an Emirates Business Rewards account?","version":1,"content":{"body":"<p>A Programme Administrator is the person who registers your organisation into the Emirates Business Rewards programme – they will be an employee of the organisation or a designated travel manager. The role may be reassigned at any time to another individual enrolled in the account. A maximum of five Programme Administrators can be added to your account. The Programme Administrators can edit your company’s profile, add and remove employees and guest travellers, and book, approve, pay for and manage travel. They can also use Points to book Dynamic Reward Flights and Upgrades.</p>","title":"Who can manage an Emirates Business Rewards account?"}},"lastPublishedDate":"2020-03-16T05:09:47Z","id":"dcp:234-45344-32551","type":"componentPresentation","key":"dcp:/eol/sg/english/faq/emirates-business-rewards/managing-an-emirates-business-rewards-account/who-can-manage-an-emirates-business-rewards-account","publicationUri":"/eol/sg/english","keyIdentifier":"emirates-business-rewards/managing-an-emirates-business-rewards-account/who-can-manage-an-emirates-business-rewards-account","url":"/sg/english/help/faqs/who-can-manage-an-emirates-business-rewards-account"},{"template":{"title":"fAQ","id":"tcm:234-32551-32"},"component":{"schema":"FAQ","analytics":{"title":"What happens when an admin, employee or guest traveller leaves the organisation?"},"metadata":{"category":{"taxonomyKey":"what-happens-when-a-programme-administrator-employee-or-guest-traveller-leaves-the-organisation","description":"200. What happens when an admin, employee or guest traveller leaves the organisation?","id":"tcm:234-45339-1024","type":"keyword","title":"200. What happens when an admin, employee or guest traveller leaves the organisation?"}},"id":"tcm:234-45340","title":"020 What happens when an admin, employee or guest traveller leaves the organisation?","version":1,"content":{"body":"<p>They will need to be removed from your organisation’s account. As only Programme Administrators can remove other Programme Administrators, employees or guest travellers, it’s important to have multiple Programme Administrators on the account.</p>","title":"What happens when an admin, employee or guest traveller leaves the organisation?"}},"lastPublishedDate":"2020-03-16T05:09:39Z","id":"dcp:234-45340-32551","type":"componentPresentation","key":"dcp:/eol/sg/english/faq/emirates-business-rewards/managing-an-emirates-business-rewards-account/what-happens-when-an-admin-employee-or-guest-traveller-leaves-the-organisation","publicationUri":"/eol/sg/english","keyIdentifier":"emirates-business-rewards/managing-an-emirates-business-rewards-account/what-happens-when-an-admin-employee-or-guest-traveller-leaves-the-organisation","url":"/sg/english/help/faqs/what-happens-when-an-admin-employee-or-guest-traveller-leaves-the-organisation"},{"template":{"title":"fAQ","id":"tcm:234-32551-32"},"component":{"schema":"FAQ","analytics":{"title":"Who should be assigned as a Programme Administrator?"},"metadata":{"category":{"taxonomyKey":"who-should-be-assigned-as-a-programme-administrator","description":"210. Who should be assigned as a Programme Administrator?","id":"tcm:234-45456-1024","type":"keyword","title":"210. Who should be assigned as a Programme Administrator?"}},"id":"tcm:234-45457","title":"030 Who should be assigned as a Programme Administrator?","version":1,"content":{"body":"<p>Any employee who manages travel, or a designated travel manager, should take on this role. However, we recommend also adding a senior manager/owner as a Programme Administrator.</p>","title":"Who should be assigned as a Programme Administrator?"}},"lastPublishedDate":"2020-03-16T05:09:33Z","id":"dcp:234-45457-32551","type":"componentPresentation","key":"dcp:/eol/sg/english/faq/emirates-business-rewards/managing-an-emirates-business-rewards-account/who-should-be-assigned-as-a-programme-administrator","publicationUri":"/eol/sg/english","keyIdentifier":"emirates-business-rewards/managing-an-emirates-business-rewards-account/who-should-be-assigned-as-a-programme-administrator","url":"/sg/english/help/faqs/who-should-be-assigned-as-a-programme-administrator"},{"template":{"title":"fAQ","id":"tcm:234-32551-32"},"component":{"schema":"FAQ","analytics":{"title":"Can I assign my travel agent as my Programme Administrator?"},"metadata":{"category":{"taxonomyKey":"can-i-assign-my-travel-agent-as-my-programme-administrator","description":"220. Can I assign my travel agent as my Programme Administrator?","id":"tcm:234-45845-1024","type":"keyword","title":"220. Can I assign my travel agent as my Programme Administrator?"}},"id":"tcm:234-45846","title":"040 Can I assign my travel agent as my Programme Administrator?","version":1,"content":{"body":"<p>Yes, but you should also add an employee or dedicated travel manager within your organisation as a Programme Administrator.</p>","title":"Can I assign my travel agent as my Programme Administrator?"}},"lastPublishedDate":"2020-03-16T05:09:26Z","id":"dcp:234-45846-32551","type":"componentPresentation","key":"dcp:/eol/sg/english/faq/emirates-business-rewards/managing-an-emirates-business-rewards-account/can-i-assign-my-travel-agent-as-my-programme-administrator","publicationUri":"/eol/sg/english","keyIdentifier":"emirates-business-rewards/managing-an-emirates-business-rewards-account/can-i-assign-my-travel-agent-as-my-programme-administrator","url":"/sg/english/help/faqs/can-i-assign-my-travel-agent-as-my-programme-administrator"},{"template":{"title":"fAQ","id":"tcm:234-32551-32"},"component":{"schema":"FAQ","analytics":{"title":"Can I update my organisation’s details online, once I’ve joined the Business Rewards programme?"},"id":"tcm:234-45901","title":"050 Can I update my organisation’s details online, once I’ve joined the programme?","version":9,"content":{"body":"<p>If you’re the Programme Administrator, you can edit your organisation’s profile, including the address and phone number. If you need to change your organisation name or trade licence number, you need to make a formal request by filling out the <a href=\"https://www.emirates.com/english/help/forms/account-query/\" target=\"_self\" class=\"bodyLink\" data-id=\"pagebody_link\" data-link=\"Account query - Body link\">Business Rewards query form<span class=\"hidden-control\">(opens in the same window)</span> </a>.</p>","title":"Can I update my organisation’s details online, once I’ve joined the Business Rewards programme?"}},"lastPublishedDate":"2025-02-10T07:37:47Z","id":"dcp:234-45901-32551","type":"componentPresentation","key":"dcp:/eol/sg/english/faq/emirates-business-rewards/managing-an-emirates-business-rewards-account/can-i-update-my-organisation-s-details-online-once-i-ve-joined-the-programme","publicationUri":"/eol/sg/english","keyIdentifier":"emirates-business-rewards/managing-an-emirates-business-rewards-account/can-i-update-my-organisation-s-details-online-once-i-ve-joined-the-programme","url":"/sg/english/help/faqs/can-i-update-my-organisation-s-details-online-once-i-ve-joined-the-programme"},{"template":{"title":"fAQ","id":"tcm:234-32551-32"},"component":{"schema":"FAQ","analytics":{"title":"How can I check my current Points balance?"},"metadata":{"category":{"taxonomyKey":"how-can-i-check-my-current-points-balance","description":"240. How can I check my current Points balance?","id":"tcm:234-45725-1024","type":"keyword","title":"240. How can I check my current Points balance?"}},"id":"tcm:234-45726","title":"060 How can I check my current Points balance?","version":1,"content":{"body":"<p>If you’re the Programme Administrator, you can check your organisation’s Business Rewards Points balance online by logging in to your account on emirates.com.</p>","title":"How can I check my current Points balance?"}},"lastPublishedDate":"2020-03-16T05:08:55Z","id":"dcp:234-45726-32551","type":"componentPresentation","key":"dcp:/eol/sg/english/faq/emirates-business-rewards/managing-an-emirates-business-rewards-account/how-can-i-check-my-current-points-balance","publicationUri":"/eol/sg/english","keyIdentifier":"emirates-business-rewards/managing-an-emirates-business-rewards-account/how-can-i-check-my-current-points-balance","url":"/sg/english/help/faqs/how-can-i-check-my-current-points-balance"},{"template":{"title":"fAQ","id":"tcm:234-32551-32"},"component":{"schema":"FAQ","analytics":{"title":"How can I track my organisation’s earning and spending activity?"},"metadata":{"category":{"taxonomyKey":"how-can-i-track-my-organisation-s-earning-and-spending-activity","description":"250. How can I track my organisation’s earning and spending activity?","id":"tcm:234-45372-1024","type":"keyword","title":"250. How can I track my organisation’s earning and spending activity?"}},"id":"tcm:234-45373","title":"070 How can I track my organisation’s earning and spending activity?","version":1,"content":{"body":"<p>If you’re the Programme Administrator, you can view your organisation’s earning and spending activity by logging in to your account and viewing the ‘Overview and reports’ tab.</p>","title":"How can I track my organisation’s earning and spending activity?"}},"lastPublishedDate":"2020-03-16T05:08:51Z","id":"dcp:234-45373-32551","type":"componentPresentation","key":"dcp:/eol/sg/english/faq/emirates-business-rewards/managing-an-emirates-business-rewards-account/how-can-i-track-my-organisation-s-earning-and-spending-activity","publicationUri":"/eol/sg/english","keyIdentifier":"emirates-business-rewards/managing-an-emirates-business-rewards-account/how-can-i-track-my-organisation-s-earning-and-spending-activity","url":"/sg/english/help/faqs/how-can-i-track-my-organisation-s-earning-and-spending-activity"},{"template":{"title":"fAQ","id":"tcm:234-32551-32"},"component":{"schema":"FAQ","analytics":{"title":"How do I invite employees to join the Emirates Business Rewards account?"},"metadata":{"category":{"taxonomyKey":"how-do-i-invite-employees-to-join-the-emirates-business-rewards-account","description":"260. How do I invite employees to join the Emirates Business Rewards account?","id":"tcm:234-45850-1024","type":"keyword","title":"260. How do I invite employees to join the Emirates Business Rewards account?"}},"id":"tcm:234-45851","title":"080 How do I invite employees to join the Emirates Business Rewards account?","version":1,"content":{"body":"<p>You can do this online from the ‘Travellers’ section. Simply insert the email addresses of the employees and an invitation will be sent asking them to set up their personal profile. Once they are linked to the account, employees can book and manage their own business travel.</p>","title":"How do I invite employees to join the Emirates Business Rewards account?"}},"lastPublishedDate":"2020-03-16T05:08:44Z","id":"dcp:234-45851-32551","type":"componentPresentation","key":"dcp:/eol/sg/english/faq/emirates-business-rewards/managing-an-emirates-business-rewards-account/how-do-i-invite-employees-to-join-the-emirates-business-rewards-account","publicationUri":"/eol/sg/english","keyIdentifier":"emirates-business-rewards/managing-an-emirates-business-rewards-account/how-do-i-invite-employees-to-join-the-emirates-business-rewards-account","url":"/sg/english/help/faqs/how-do-i-invite-employees-to-join-the-emirates-business-rewards-account"},{"template":{"title":"fAQ","id":"tcm:234-32551-32"},"component":{"schema":"FAQ","analytics":{"title":"How long will the invitation be valid for?"},"metadata":{"category":{"taxonomyKey":"how-long-will-the-invitation-be-valid-for","description":"270. How long will the invitation be valid for?","id":"tcm:234-45656-1024","type":"keyword","title":"270. How long will the invitation be valid for?"}},"id":"tcm:234-45657","title":"090 How long will the invitation be valid for?","version":1,"content":{"body":"<p>Invitations are valid for seven days from the day the invite was sent. If the employees don’t accept within this time, you will need to send them a new invitation.</p>","title":"How long will the invitation be valid for?"}},"lastPublishedDate":"2020-03-16T05:08:37Z","id":"dcp:234-45657-32551","type":"componentPresentation","key":"dcp:/eol/sg/english/faq/emirates-business-rewards/managing-an-emirates-business-rewards-account/how-long-will-the-invitation-be-valid-for","publicationUri":"/eol/sg/english","keyIdentifier":"emirates-business-rewards/managing-an-emirates-business-rewards-account/how-long-will-the-invitation-be-valid-for","url":"/sg/english/help/faqs/how-long-will-the-invitation-be-valid-for"}]},{"template":{"title":"fAQ","id":"tcm:234-32551-32"},"component":{"schema":"FAQ Category","analytics":{"title":"Spending Emirates Business Rewards Points"},"id":"tcm:234-43835","title":"067 Spending Emirates Business Rewards Points","version":2,"content":{"title":"Spending Emirates Business Rewards Points","seometadata":{"seoTitle":"Spending Emirates Business Rewards Points"}}},"lastPublishedDate":"2020-05-03T16:10:12Z","id":"dcp:234-43835-32551","type":"componentPresentation","key":"dcp:/eol/sg/english/faq/emirates-business-rewards/categories/spending-emirates-business-rewards-points","publicationUri":"/eol/sg/english","keyIdentifier":"emirates-business-rewards/categories/spending-emirates-business-rewards-points","children":[{"template":{"title":"fAQ","id":"tcm:234-32551-32"},"component":{"schema":"FAQ","analytics":{"title":"Who can spend my organisation’s Business Rewards Points?"},"metadata":{"category":{"taxonomyKey":"who-can-spend-my-organisation-s-business-rewards-points","description":"330. Who can spend my organisation’s Business Rewards Points?","id":"tcm:234-45683-1024","type":"keyword","title":"330. Who can spend my organisation’s Business Rewards Points?"}},"id":"tcm:234-45684","title":"010 Who can spend my organisation’s Business Rewards Points?","version":1,"content":{"body":"<p>The Programme Administrator for your Emirates Business Rewards account can use Points to book Dynamic Reward Flights and Upgrades.</p>","title":"Who can spend my organisation’s Business Rewards Points?"}},"lastPublishedDate":"2020-03-16T05:04:10Z","id":"dcp:234-45684-32551","type":"componentPresentation","key":"dcp:/eol/sg/english/faq/emirates-business-rewards/spending-emirates-business-rewards-points/who-can-spend-my-organisation-s-business-rewards-points","publicationUri":"/eol/sg/english","keyIdentifier":"emirates-business-rewards/spending-emirates-business-rewards-points/who-can-spend-my-organisation-s-business-rewards-points","url":"/sg/english/help/faqs/who-can-spend-my-organisation-s-business-rewards-points"},{"template":{"title":"fAQ","id":"tcm:234-32551-32"},"component":{"schema":"FAQ","analytics":{"title":"What can I spend my Points on?"},"metadata":{"category":{"taxonomyKey":"what-can-i-spend-my-points-on","description":"333. What can I spend my Points on?","id":"tcm:234-45571-1024","type":"keyword","title":"333. What can I spend my Points on?"}},"id":"tcm:234-45572","title":"020 What can I spend my Points on?","version":1,"content":{"body":"<p>If you’re the Programme Administrator, you can use Business Rewards Points to book Dynamic Reward Flights and Upgrades. Points can only be spent on flights operated and marketed by Emirates.</p>","title":"What can I spend my Points on?"}},"lastPublishedDate":"2020-03-16T05:04:09Z","id":"dcp:234-45572-32551","type":"componentPresentation","key":"dcp:/eol/sg/english/faq/emirates-business-rewards/spending-emirates-business-rewards-points/what-can-i-spend-my-points-on","publicationUri":"/eol/sg/english","keyIdentifier":"emirates-business-rewards/spending-emirates-business-rewards-points/what-can-i-spend-my-points-on","url":"/sg/english/help/faqs/what-can-i-spend-my-points-on"},{"template":{"title":"fAQ","id":"tcm:234-32551-32"},"component":{"schema":"FAQ","analytics":{"title":"How do I book a Dynamic Reward Flight?"},"metadata":{"category":{"taxonomyKey":"how-do-i-book-a-dynamic-reward-flight","description":"336. How do I book a Dynamic Reward Flight?","id":"tcm:234-45359-1024","type":"keyword","title":"336. How do I book a Dynamic Reward Flight?"}},"id":"tcm:234-45360","title":"030 How do I book a Dynamic Reward Flight?","version":1,"content":{"body":"<p>If you’re the Programme Administrator, just follow these steps to book a Dynamic Reward Flight using your Points:</p><ul><li>Log in to your Emirates Business Rewards account</li><li>Tick the box that reads ‘Book Business Rewards Travel’</li><li>Select the ‘ Dynamic Reward Flight’ icon</li></ul>","title":"How do I book a Dynamic Reward Flight?"}},"lastPublishedDate":"2020-03-16T05:04:08Z","id":"dcp:234-45360-32551","type":"componentPresentation","key":"dcp:/eol/sg/english/faq/emirates-business-rewards/spending-emirates-business-rewards-points/how-do-i-book-a-dynamic-reward-flight","publicationUri":"/eol/sg/english","keyIdentifier":"emirates-business-rewards/spending-emirates-business-rewards-points/how-do-i-book-a-dynamic-reward-flight","url":"/sg/english/help/faqs/how-do-i-book-a-dynamic-reward-flight"},{"template":{"title":"fAQ","id":"tcm:234-32551-32"},"component":{"schema":"FAQ","analytics":{"title":"How long are Dynamic Reward Flight tickets valid for?"},"metadata":{"category":{"taxonomyKey":"how-long-are-flight-reward-tickets-valid-for","description":"340. How long are Dynamic Reward Flight tickets valid for?","id":"tcm:234-45794-1024","type":"keyword","title":"340. How long are Dynamic Reward Flight tickets valid for?"}},"id":"tcm:234-45795","title":"040 How long are Dynamic Reward Flight tickets valid for?","version":1,"content":{"body":"<p>Your Dynamic Reward ticket is valid for the same amount of time as all commercial tickets.</p>","title":"How long are Dynamic Reward Flight tickets valid for?"}},"lastPublishedDate":"2020-03-16T05:04:07Z","id":"dcp:234-45795-32551","type":"componentPresentation","key":"dcp:/eol/sg/english/faq/emirates-business-rewards/spending-emirates-business-rewards-points/how-long-are-dynamic-reward-flight-tickets-valid-for","publicationUri":"/eol/sg/english","keyIdentifier":"emirates-business-rewards/spending-emirates-business-rewards-points/how-long-are-dynamic-reward-flight-tickets-valid-for","url":"/sg/english/help/faqs/how-long-are-dynamic-reward-flight-tickets-valid-for"},{"template":{"title":"fAQ","id":"tcm:234-32551-32"},"component":{"schema":"FAQ","analytics":{"title":"How can I find out the number of Points needed for a Dynamic Reward Flight? "},"metadata":{"category":{"taxonomyKey":"how-can-i-find-out-the-number-of-points-needed-for-a-dynamic-reward-flight","description":"343. How can I find out the number of Points needed for a Dynamic Reward Flight?","id":"tcm:234-46239-1024","type":"keyword","title":"343. How can I find out the number of Points needed for a Dynamic Reward Flight?"}},"id":"tcm:234-46240","title":"050 How can I find out the number of Points needed for a Dynamic Reward Flight?","version":1,"content":{"body":"<p>The number of Business rewards Points you need for a Dynamic Reward Flight depends on the fare on that day, and the fare type you choose. It won’t be a fixed value. The number of Points needed for a Dynamic Reward Flight will be shown on the booking page when you’re logged in to your Emirates Business Rewards account.</p>","title":"How can I find out the number of Points needed for a Dynamic Reward Flight? "}},"lastPublishedDate":"2020-03-16T05:04:06Z","id":"dcp:234-46240-32551","type":"componentPresentation","key":"dcp:/eol/sg/english/faq/emirates-business-rewards/spending-emirates-business-rewards-points/how-can-i-find-out-the-number-of-points-needed-for-a-dynamic-reward-flight","publicationUri":"/eol/sg/english","keyIdentifier":"emirates-business-rewards/spending-emirates-business-rewards-points/how-can-i-find-out-the-number-of-points-needed-for-a-dynamic-reward-flight","url":"/sg/english/help/faqs/how-can-i-find-out-the-number-of-points-needed-for-a-dynamic-reward-flight"},{"template":{"title":"fAQ","id":"tcm:234-32551-32"},"component":{"schema":"FAQ","analytics":{"title":"Can I cancel or amend my Dynamic Reward Flight booking?"},"id":"tcm:234-45387","title":"060 Can I cancel or amend my Dynamic Reward Flight booking?","version":3,"content":{"body":"<p>You can cancel unused and valid Dynamic Reward Flight bookings* by using the link in <a href=\"/sg/english/manage-booking/\" target=\"_self\" class=\"bodyLink\" data-id=\"pagebody_link\" data-link=\"Manage booking - Body link\"><strong>Manage a booking<span class=\"hidden-control\">(opens in the same window)</span> </strong></a>. If you don’t see this option for any reason, or your booking is no longer active but you still wish to request a refund, you can still <strong><a href=\"/sg/english/help/forms/refund-request/\" title=\"\" class=\"bodyLink\" data-id=\"pagebody_link\" data-link=\"Request a refund - body link | Link existing\">cancel your booking and request a refund<span class=\"hidden-control\">(opens in the same window)</span> </a></strong>. Any Points that have expired won’t be refunded.</p><div class=\"footNoteBorderTop\">*Commercial fare rules of the fare type apply for any changes or cancellation to Dynamic Reward Flights.</div>","title":"Can I cancel or amend my Dynamic Reward Flight booking?"}},"lastPublishedDate":"2021-06-30T06:22:53Z","id":"dcp:234-45387-32551","type":"componentPresentation","key":"dcp:/eol/sg/english/faq/emirates-business-rewards/spending-emirates-business-rewards-points/can-i-cancel-or-amend-my-dynamic-reward-flight-booking","publicationUri":"/eol/sg/english","keyIdentifier":"emirates-business-rewards/spending-emirates-business-rewards-points/can-i-cancel-or-amend-my-dynamic-reward-flight-booking","url":"/sg/english/help/faqs/can-i-cancel-or-amend-my-dynamic-reward-flight-booking"},{"template":{"title":"fAQ","id":"tcm:234-32551-32"},"component":{"schema":"FAQ","analytics":{"title":"Can a Dynamic Reward Flight be upgraded to the next cabin using Points?"},"metadata":{"category":{"taxonomyKey":"can-a-dynamic-reward-flight-be-upgraded-to-the-next-cabin-using-points","description":"353. Can a Dynamic Reward Flight be upgraded to the next cabin using Points?","id":"tcm:234-46055-1024","type":"keyword","title":"353. Can a Dynamic Reward Flight be upgraded to the next cabin using Points?"}},"id":"tcm:234-46056","title":"070 Can a Dynamic Reward Flight be upgraded to the next cabin using Points?","version":1,"content":{"body":"<p>Yes, a Programme Administrator can upgrade an existing Dynamic Reward Flight to the next cabin using Business Rewards Points.</p>","title":"Can a Dynamic Reward Flight be upgraded to the next cabin using Points?"}},"lastPublishedDate":"2020-03-16T05:04:04Z","id":"dcp:234-46056-32551","type":"componentPresentation","key":"dcp:/eol/sg/english/faq/emirates-business-rewards/spending-emirates-business-rewards-points/can-a-dynamic-reward-flight-be-upgraded-to-the-next-cabin-using-points","publicationUri":"/eol/sg/english","keyIdentifier":"emirates-business-rewards/spending-emirates-business-rewards-points/can-a-dynamic-reward-flight-be-upgraded-to-the-next-cabin-using-points","url":"/sg/english/help/faqs/can-a-dynamic-reward-flight-be-upgraded-to-the-next-cabin-using-points"},{"template":{"title":"fAQ","id":"tcm:234-32551-32"},"component":{"schema":"FAQ","analytics":{"title":"How do I pay for taxes, fees and charges applicable to my Dynamic Reward Flight?"},"metadata":{"category":{"taxonomyKey":"how-do-i-pay-for-taxes-fees-and-charges-applicable-to-my-dynamic-reward-flight","description":"360. How do I pay for taxes, fees and charges applicable to my Dynamic Reward Flight?","id":"tcm:234-46164-1024","type":"keyword","title":"360. How do I pay for taxes, fees and charges applicable to my Dynamic Reward Flight?"}},"id":"tcm:234-46165","title":"080 How do I pay for taxes, fees and charges applicable to my Dynamic Reward Flight?","version":1,"content":{"body":"<p>Taxes, fees and charges must be paid for at the time of booking using the different payment options available on emirates.com.</p>","title":"How do I pay for taxes, fees and charges applicable to my Dynamic Reward Flight?"}},"lastPublishedDate":"2020-03-16T04:40:06Z","id":"dcp:234-46165-32551","type":"componentPresentation","key":"dcp:/eol/sg/english/faq/emirates-business-rewards/spending-emirates-business-rewards-points/how-do-i-pay-for-taxes-fees-and-charges-applicable-to-my-dynamic-reward-flight","publicationUri":"/eol/sg/english","keyIdentifier":"emirates-business-rewards/spending-emirates-business-rewards-points/how-do-i-pay-for-taxes-fees-and-charges-applicable-to-my-dynamic-reward-flight","url":"/sg/english/help/faqs/how-do-i-pay-for-taxes-fees-and-charges-applicable-to-my-dynamic-reward-flight"},{"template":{"title":"fAQ","id":"tcm:234-32551-32"},"component":{"schema":"FAQ","analytics":{"title":"How far in advance should I book Dynamic Reward Flights?"},"metadata":{"category":{"taxonomyKey":"how-far-in-advance-should-i-book-dynamic-reward-flights","description":"370. How far in advance should I book Dynamic Reward Flights?","id":"tcm:234-45613-1024","type":"keyword","title":"370. How far in advance should I book Dynamic Reward Flights?"}},"id":"tcm:234-45614","title":"090 How far in advance should I book Dynamic Reward Flights?","version":1,"content":{"body":"<p>Dynamic Reward Flights and Upgrades can be made online at any time between 11 months and six hours before a flight departs, subject to seat availability and the fare type conditions.</p>","title":"How far in advance should I book Dynamic Reward Flights?"}},"lastPublishedDate":"2020-03-16T01:48:04Z","id":"dcp:234-45614-32551","type":"componentPresentation","key":"dcp:/eol/sg/english/faq/emirates-business-rewards/spending-emirates-business-rewards-points/how-far-in-advance-should-i-book-dynamic-reward-flights","publicationUri":"/eol/sg/english","keyIdentifier":"emirates-business-rewards/spending-emirates-business-rewards-points/how-far-in-advance-should-i-book-dynamic-reward-flights","url":"/sg/english/help/faqs/how-far-in-advance-should-i-book-dynamic-reward-flights"},{"template":{"title":"fAQ","id":"tcm:234-32551-32"},"component":{"schema":"FAQ","analytics":{"title":"Can I book a one-way Dynamic Reward Flight? "},"metadata":{"category":{"taxonomyKey":"can-i-book-a-one-way-dynamic-reward-flight","description":"375. Can I book a one-way Dynamic Reward Flight?","id":"tcm:234-45549-1024","type":"keyword","title":"375. Can I book a one-way Dynamic Reward Flight?"}},"id":"tcm:234-45550","title":"100 Can I book a one-way Dynamic Reward Flight?","version":1,"content":{"body":"<p>Yes, you can book a one-way Dynamic Reward Flight.</p>","title":"Can I book a one-way Dynamic Reward Flight? "}},"lastPublishedDate":"2020-03-16T01:48:06Z","id":"dcp:234-45550-32551","type":"componentPresentation","key":"dcp:/eol/sg/english/faq/emirates-business-rewards/spending-emirates-business-rewards-points/can-i-book-a-one-way-dynamic-reward-flight","publicationUri":"/eol/sg/english","keyIdentifier":"emirates-business-rewards/spending-emirates-business-rewards-points/can-i-book-a-one-way-dynamic-reward-flight","url":"/sg/english/help/faqs/can-i-book-a-one-way-dynamic-reward-flight"},{"template":{"title":"fAQ","id":"tcm:234-32551-32"},"component":{"schema":"FAQ","analytics":{"title":"If I used expiring Points, what happens when I refund the ticket?"},"id":"tcm:234-45306","title":"110 If I used expiring Points, what happens when I refund the ticket?","version":3,"content":{"body":"<p>You can refund a Dynamic Reward Flight or Upgrade as long as the commercial fare rules allow cancellation or refund. However, we’ll only refund unexpired Business Rewards Points back to your account. If your Points have expired, only taxes will be refunded. To receive a tax refund for an expired Dynamic Reward Flight or Upgrade, please complete the <a href=\"/sg/english/help/forms/refund-request/\" title=\"\" class=\"bodyLink\" data-id=\"pagebody_link\" data-link=\"Request a refund - body link | Link existing\">Eticket Refund Request<span class=\"hidden-control\">(opens in the same window)</span> </a> form.</p>","title":"If I used expiring Points, what happens when I refund the ticket?"}},"lastPublishedDate":"2021-06-30T06:22:57Z","id":"dcp:234-45306-32551","type":"componentPresentation","key":"dcp:/eol/sg/english/faq/emirates-business-rewards/spending-emirates-business-rewards-points/if-i-used-expiring-points-what-happens-when-i-refund-the-ticket","publicationUri":"/eol/sg/english","keyIdentifier":"emirates-business-rewards/spending-emirates-business-rewards-points/if-i-used-expiring-points-what-happens-when-i-refund-the-ticket","url":"/sg/english/help/faqs/if-i-used-expiring-points-what-happens-when-i-refund-the-ticket"},{"template":{"title":"fAQ","id":"tcm:234-32551-32"},"component":{"schema":"FAQ","analytics":{"title":"How can I upgrade my flight using Business Rewards Points?"},"metadata":{"category":{"taxonomyKey":"how-can-i-upgrade-my-flight-using-business-rewards-points","description":"400. How can I upgrade my flight using Business Rewards Points?","id":"tcm:234-45452-1024","type":"keyword","title":"400. How can I upgrade my flight using Business Rewards Points?"}},"id":"tcm:234-45453","title":"120 How can I upgrade my flight using Business Rewards Points?","version":1,"content":{"body":"<p>If you’re a Programme Administrator, you can upgrade flights by logging in to the Emirates Business Rewards bookings page on emirates.com. Dynamic Upgrades are only available for bookings made online at emirates.com, through Emirates Contact Centres and ticket offices or via your travel agent. All Dynamic Reward Upgrades must be processed through the online Business Rewards page in the following steps:</p><ul><li>Log in to your Emirates Business Rewards account</li><li>Go to the ‘Bookings’ tab</li><li>Select the passenger to be upgraded from ‘Upcoming Travel’</li><li>Select the ‘Upgrade’ option</li><li>On the next screen, choose the cabin</li><li>Follow the usual booking process</li></ul>","title":"How can I upgrade my flight using Business Rewards Points?"}},"lastPublishedDate":"2020-03-16T04:40:01Z","id":"dcp:234-45453-32551","type":"componentPresentation","key":"dcp:/eol/sg/english/faq/emirates-business-rewards/spending-emirates-business-rewards-points/how-can-i-upgrade-my-flight-using-business-rewards-points","publicationUri":"/eol/sg/english","keyIdentifier":"emirates-business-rewards/spending-emirates-business-rewards-points/how-can-i-upgrade-my-flight-using-business-rewards-points","url":"/sg/english/help/faqs/how-can-i-upgrade-my-flight-using-business-rewards-points"},{"template":{"title":"fAQ","id":"tcm:234-32551-32"},"component":{"schema":"FAQ","analytics":{"title":"Can any fare be upgraded using Business Rewards Points?"},"id":"tcm:234-45838","title":"130 Can any fare be upgraded using Business Rewards Points?","version":4,"content":{"body":"<p>Most Emirates fares can be upgraded using Business Rewards Points, subject to seat availability and applicable upgrade restrictions.* <span class=\"hidden-control\">Tickets eligible for upgrades cannot be upgraded later than six hours before departure. Please review Fare Conditions and applicable restrictions on emirates.com at the time of booking.</span></p><p>Special fares, our most affordable fares, are not eligible for upgrades. Saver fares in Economy Class and Business Class can be only be upgraded within 48 hours prior to departure (before online check-in). Flex and Flex Plus fares in Economy Class and Business Class can be upgraded at any time before departure based on availability.</p><p><sup>*Tickets eligible for upgrades cannot be upgraded later than six hours before departure. Please review Fare Conditions and applicable restrictions on emirates.com at the time of booking.</sup></p>","title":"Can any fare be upgraded using Business Rewards Points?"}},"lastPublishedDate":"2023-09-04T11:03:40Z","id":"dcp:234-45838-32551","type":"componentPresentation","key":"dcp:/eol/sg/english/faq/emirates-business-rewards/spending-emirates-business-rewards-points/can-any-fare-be-upgraded-using-business-rewards-points","publicationUri":"/eol/sg/english","keyIdentifier":"emirates-business-rewards/spending-emirates-business-rewards-points/can-any-fare-be-upgraded-using-business-rewards-points","url":"/sg/english/help/faqs/can-any-fare-be-upgraded-using-business-rewards-points"},{"template":{"title":"fAQ","id":"tcm:234-32551-32"},"component":{"schema":"FAQ","analytics":{"title":"Do I have to upgrade all passengers in the booking, or can I just upgrade one?"},"metadata":{"category":{"taxonomyKey":"do-i-have-to-upgrade-all-passengers-in-the-booking-or-can-i-just-upgrade-one","description":"420. 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Do I have to upgrade all passengers in the booking, or can I just upgrade one?"}},"id":"tcm:234-45478","title":"140 Do I have to upgrade all passengers in the booking, or can I just upgrade one?","version":1,"content":{"body":"<p>You’ll need to upgrade all the passengers in the booking.</p>","title":"Do I have to upgrade all passengers in the booking, or can I just upgrade one?"}},"lastPublishedDate":"2020-03-16T04:39:25Z","id":"dcp:234-45478-32551","type":"componentPresentation","key":"dcp:/eol/sg/english/faq/emirates-business-rewards/spending-emirates-business-rewards-points/do-i-have-to-upgrade-all-passengers-in-the-booking-or-can-i-just-upgrade-one","publicationUri":"/eol/sg/english","keyIdentifier":"emirates-business-rewards/spending-emirates-business-rewards-points/do-i-have-to-upgrade-all-passengers-in-the-booking-or-can-i-just-upgrade-one","url":"/sg/english/help/faqs/do-i-have-to-upgrade-all-passengers-in-the-booking-or-can-i-just-upgrade-one"},{"template":{"title":"fAQ","id":"tcm:234-32551-32"},"component":{"schema":"FAQ","analytics":{"title":"How can I find out how many Points I need to upgrade a flight?"},"metadata":{"category":{"taxonomyKey":"how-can-i-find-out-how-many-points-i-need-to-upgrade-a-flight","description":"425. How can I find out how many Points I need to upgrade a flight?","id":"tcm:234-46183-1024","type":"keyword","title":"425. How can I find out how many Points I need to upgrade a flight?"}},"id":"tcm:234-46184","title":"150 How can I find out how many Points I need to upgrade a flight?","version":1,"content":{"body":"<p>The number of Points you need for a Dynamic Reward Upgrade will depend on seat availability and the fare difference between the two classes. The number of Points you need to upgrade a particular journey will be shown on the booking page when you’re logged in to your Emirates Business Rewards account.</p>","title":"How can I find out how many Points I need to upgrade a flight?"}},"lastPublishedDate":"2020-03-16T04:39:22Z","id":"dcp:234-46184-32551","type":"componentPresentation","key":"dcp:/eol/sg/english/faq/emirates-business-rewards/spending-emirates-business-rewards-points/how-can-i-find-out-how-many-points-i-need-to-upgrade-a-flight","publicationUri":"/eol/sg/english","keyIdentifier":"emirates-business-rewards/spending-emirates-business-rewards-points/how-can-i-find-out-how-many-points-i-need-to-upgrade-a-flight","url":"/sg/english/help/faqs/how-can-i-find-out-how-many-points-i-need-to-upgrade-a-flight"},{"template":{"title":"fAQ","id":"tcm:234-32551-32"},"component":{"schema":"FAQ","analytics":{"title":"Do I have to pay anything extra to upgrade a booking using Business Rewards Points? "},"metadata":{"category":{"taxonomyKey":"do-i-have-to-pay-anything-extra-to-upgrade-a-booking-using-business-rewards-points","description":"430. Do I have to pay anything extra to upgrade a booking using Business Rewards Points?","id":"tcm:234-45497-1024","type":"keyword","title":"430. Do I have to pay anything extra to upgrade a booking using Business Rewards Points?"}},"id":"tcm:234-45498","title":"160 Do I have to pay anything extra to upgrade a booking using Business Rewards Points?","version":1,"content":{"body":"<p>When you travel to some destinations, there may be additional taxes or charges for upgrading to a higher class. If there are any additional amounts to be paid, we’ll let you know when upgrading your booking, and you can pay the extra taxes or charges online by credit card during the upgrade process.</p>","title":"Do I have to pay anything extra to upgrade a booking using Business Rewards Points? "}},"lastPublishedDate":"2020-03-16T01:49:50Z","id":"dcp:234-45498-32551","type":"componentPresentation","key":"dcp:/eol/sg/english/faq/emirates-business-rewards/spending-emirates-business-rewards-points/do-i-have-to-pay-anything-extra-to-upgrade-a-booking-using-business-rewards-points","publicationUri":"/eol/sg/english","keyIdentifier":"emirates-business-rewards/spending-emirates-business-rewards-points/do-i-have-to-pay-anything-extra-to-upgrade-a-booking-using-business-rewards-points","url":"/sg/english/help/faqs/do-i-have-to-pay-anything-extra-to-upgrade-a-booking-using-business-rewards-points"},{"template":{"title":"fAQ","id":"tcm:234-32551-32"},"component":{"schema":"FAQ","analytics":{"title":"What do I get when I upgrade a booking using my Points?"},"id":"tcm:234-46135","title":"170 What do I get when I upgrade a booking using my Points?","version":3,"content":{"body":"<p>You’ll be able to enjoy all the benefits of your upgraded class of travel, including extra baggage allowance, lounge access and <a href=\"/sg/english/experience/chauffeur-drive/\" class=\"bodyLink\" data-id=\"pagebody_link\" data-link=\"Chauffeur Drive - body link\">Chauffeur-drive<span class=\"hidden-control\">(opens in the same window)</span> </a><span>*</span>. The fare conditions of your original ticket will continue to apply at all times. So if there are any fees or charges applicable to your original ticket, they will still apply even after upgrading with Business Rewards Points.</p><div class=\"requiredFootnote\"><span>*</span>Chauffeur-drive service is available in selected locations worldwide and should be booked at least 48 hours before your flight.</div>","title":"What do I get when I upgrade a booking using my Points?"}},"lastPublishedDate":"2021-06-30T06:22:56Z","id":"dcp:234-46135-32551","type":"componentPresentation","key":"dcp:/eol/sg/english/faq/emirates-business-rewards/spending-emirates-business-rewards-points/what-do-i-get-when-i-upgrade-a-booking-using-my-points","publicationUri":"/eol/sg/english","keyIdentifier":"emirates-business-rewards/spending-emirates-business-rewards-points/what-do-i-get-when-i-upgrade-a-booking-using-my-points","url":"/sg/english/help/faqs/what-do-i-get-when-i-upgrade-a-booking-using-my-points"},{"template":{"title":"fAQ","id":"tcm:234-32551-32"},"component":{"schema":"FAQ","analytics":{"title":"What if I want to cancel my upgrade?"},"id":"tcm:234-46178","title":"180 What if I want to cancel my upgrade?","version":4,"content":{"body":"<p>To cancel your upgrade, please contact your <a class=\"bodyLink\" href=\"/sg/english/help/offices/\" title=\"Local Emirates offices\" target=\"_self\" data-id=\"pagebody_link\" data-link=\"Local Emirates offices - body link\">local Emirates office or Emirates Сontact Сentre<span class=\"hidden-control\">(opens in the same window)</span> </a>. All unexpired Business Rewards Points will be re-credited to your account. Conditions apply.</p>","title":"What if I want to cancel my upgrade?"}},"lastPublishedDate":"2021-06-30T06:22:54Z","id":"dcp:234-46178-32551","type":"componentPresentation","key":"dcp:/eol/sg/english/faq/emirates-business-rewards/spending-emirates-business-rewards-points/what-if-i-want-to-cancel-my-upgrade","publicationUri":"/eol/sg/english","keyIdentifier":"emirates-business-rewards/spending-emirates-business-rewards-points/what-if-i-want-to-cancel-my-upgrade","url":"/sg/english/help/faqs/what-if-i-want-to-cancel-my-upgrade"},{"template":{"title":"fAQ","id":"tcm:234-32551-32"},"component":{"schema":"FAQ","analytics":{"title":"Can I pay using a combination of Business Rewards Points and cash?"},"id":"tcm:234-45732","title":"190 Can I pay using a combination of Business Rewards Points and cash?","version":3,"content":{"body":"<p>No, all tickets must be paid for using the <a class=\"bodyLink\" href=\"/sg/english/book/about-booking-online/payment-options/\" data-id=\"pagebody_link\" data-link=\"Payment Options - Body link\">available payment options<span class=\"hidden-control\">(opens in the same window)</span> </a>. For Dynamic Reward Flight bookings, only taxes and surcharges can be paid for using available payment options.</p>","title":"Can I pay using a combination of Business Rewards Points and cash?"}},"lastPublishedDate":"2021-06-30T06:22:54Z","id":"dcp:234-45732-32551","type":"componentPresentation","key":"dcp:/eol/sg/english/faq/emirates-business-rewards/spending-emirates-business-rewards-points/can-i-pay-using-a-combination-of-business-rewards-points-and-cash","publicationUri":"/eol/sg/english","keyIdentifier":"emirates-business-rewards/spending-emirates-business-rewards-points/can-i-pay-using-a-combination-of-business-rewards-points-and-cash","url":"/sg/english/help/faqs/can-i-pay-using-a-combination-of-business-rewards-points-and-cash"},{"template":{"title":"fAQ","id":"tcm:234-32551-32"},"component":{"schema":"FAQ","analytics":{"title":"Will my organisation still earn Points if I upgrade my booking with Points?"},"metadata":{"category":{"taxonomyKey":"will-my-organisation-still-earn-points-if-i-upgrade-my-booking-with-points","description":"470. Will my organisation still earn Points if I upgrade my booking with Points?","id":"tcm:234-46268-1024","type":"keyword","title":"470. Will my organisation still earn Points if I upgrade my booking with Points?"}},"id":"tcm:234-46269","title":"200 Will my organisation still earn Points if I upgrade my booking with Points?","version":1,"content":{"body":"<p>Your organisation will only earn Business Rewards Points on the original class of travel that was paid for with cash or credit card.</p>","title":"Will my organisation still earn Points if I upgrade my booking with Points?"}},"lastPublishedDate":"2020-03-16T04:38:05Z","id":"dcp:234-46269-32551","type":"componentPresentation","key":"dcp:/eol/sg/english/faq/emirates-business-rewards/spending-emirates-business-rewards-points/will-my-organisation-still-earn-points-if-i-upgrade-my-booking-with-points","publicationUri":"/eol/sg/english","keyIdentifier":"emirates-business-rewards/spending-emirates-business-rewards-points/will-my-organisation-still-earn-points-if-i-upgrade-my-booking-with-points","url":"/sg/english/help/faqs/will-my-organisation-still-earn-points-if-i-upgrade-my-booking-with-points"},{"template":{"title":"fAQ","id":"tcm:234-32551-32"},"component":{"schema":"FAQ","analytics":{"title":"Can I upgrade tickets that were bought with Skywards Miles or Cash+ Miles?"},"metadata":{"category":{"taxonomyKey":"can-i-upgrade-tickets-that-were-bought-with-skywards-miles-or-cash-miles","description":"480. 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Can I upgrade tickets that were bought with Skywards Miles or Cash+ Miles?"}},"id":"tcm:234-45913","title":"210 Can I upgrade tickets that were bought with Skywards Miles or Cash+ Miles?","version":1,"content":{"body":"Tickets that were bought using Skywards Miles or Cash+ Miles can’t be upgraded using Business Rewards Points.","title":"Can I upgrade tickets that were bought with Skywards Miles or Cash+ Miles?"}},"lastPublishedDate":"2020-03-16T04:38:03Z","id":"dcp:234-45913-32551","type":"componentPresentation","key":"dcp:/eol/sg/english/faq/emirates-business-rewards/spending-emirates-business-rewards-points/can-i-upgrade-tickets-that-were-bought-with-skywards-miles-or-cash-miles","publicationUri":"/eol/sg/english","keyIdentifier":"emirates-business-rewards/spending-emirates-business-rewards-points/can-i-upgrade-tickets-that-were-bought-with-skywards-miles-or-cash-miles","url":"/sg/english/help/faqs/can-i-upgrade-tickets-that-were-bought-with-skywards-miles-or-cash-miles"},{"template":{"title":"fAQ","id":"tcm:234-32551-32"},"component":{"schema":"FAQ","analytics":{"title":"Can I upgrade any ticket using Business Rewards Points?"},"metadata":{"category":{"taxonomyKey":"can-i-upgrade-any-ticket-using-business-rewards-points","description":"490. 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If your ticket type is not eligible for an upgrade, we’ll let you know during the online upgrade process.","title":"Can I upgrade any ticket using Business Rewards Points?"}},"lastPublishedDate":"2020-03-16T04:38:02Z","id":"dcp:234-45587-32551","type":"componentPresentation","key":"dcp:/eol/sg/english/faq/emirates-business-rewards/spending-emirates-business-rewards-points/can-i-upgrade-any-ticket-using-business-rewards-points","publicationUri":"/eol/sg/english","keyIdentifier":"emirates-business-rewards/spending-emirates-business-rewards-points/can-i-upgrade-any-ticket-using-business-rewards-points","url":"/sg/english/help/faqs/can-i-upgrade-any-ticket-using-business-rewards-points"}]}],"component":{"schema":"FAQ Category","analytics":{"title":"Emirates Business Rewards"},"id":"tcm:234-43933","title":"000 Emirates Business Rewards","version":3,"content":{"title":"Emirates Business Rewards","seometadata":{"seoTitle":"Emirates Business Rewards"}},"keyIdentifier":"component"},"keyIdentifier":"emirates-business-rewards","url":"/sg/english/help/faq-topics/emirates-business-rewards"},"faqDetail":{}}}},"context":{"currentContext":"/eol/sg/english","country":"sg","language":"english"},"headerOpenedTab":4,"secondLevel":1,"thirdLevel":0,"includes":{"header":[{"content":{"headLink":{"schema":"Link-Existing","analytics":{"title":"Home","labels":["Home"],"isExternal":false},"lastPublishedDate":"2025-02-16T10:59:10Z","id":"tcm:234-13216","type":"component","title":"Home - 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