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Overseen by the Education, Audiovisual, and Culture Executive Agency\u0026nbsp;(EACEA), the platform is managed by a Central Support Service with the help of\u0026nbsp;37 National Support Services across Europe. The Central Support Service manages the platform daily, ensures the overall quality of the platform, launches new initiatives and features, runs technical developments and improvements, and coordinates the activity of the National Support Services. The National Support Services moderate the national platforms, launch national initiatives, and cooperate with the other EPALE Support Services all over Europe." } }, { "@type": "Question", "name": "How can I create an EPALE account? ", "acceptedAnswer": { "@type": "Answer", "text": "Click the “Create an Account” button on the homepage to start your EPALE journey. The registration system will automatically redirect you to the EU Login site.\u0026nbsp;If you are already registered with EU Login, simply log in to the site with your EU Login credentials to add an account on EPALE.If you do not have an EU Login account yet, you can create one from this page. Click on the \u0022Create an account\u0022 link on the EU Login main page. After you have filled out the form, you will receive an email to confirm your registration. If you cannot find the e-mail, remember to check your spam or junk folder. The next step is to click the link in the e-mail or copy/paste it into your browser\u0027s address bar. Select a password and confirm it t. After clicking on “Proceed,” you will be redirected to EPALE to complete your registration on the platform.\u0026nbsp; Once you have entered the last details and accepted the Community Guidelines, you have completed your registration request to EPALE.\u0026nbsp;Please remember that your account needs to be validated and activated before accessing the site, and this process generally takes a few days. You will receive a confirmation e-mail when your account has been approved. And then… well, welcome to our Community!" } }, { "@type": "Question", "name": "What are the EPALE Collaborative Spaces?", "acceptedAnswer": { "@type": "Answer", "text": "Collaborative spaces are private online groups where adult learning professionals with similar interests can come together to exchange ideas, resources, and best practices. Each collaborative space has a moderator who can add new people to the group. Collaborative spaces are closed and private groups; therefore, you need to apply to join and actively participate. You can request a new Collaborative Space\u0026nbsp; using this link. Requests will be moderated by the EPALE administrators, and within a few days, you will receive email confirmation of the group\u0027s creation." } }, { "@type": "Question", "name": "What are the EPALE Communities of Practice? ", "acceptedAnswer": { "@type": "Answer", "text": "Communities of Practice are public online groups\u0026nbsp;where people with similar interests in adult learning come together. Anyone can register to actively participate, but there’s no need to register to read the content. This ensures a wider audience for your public content. You can open a new\u0026nbsp;Community of Practice at this link. Requests will be moderated by the EPALE administrators, and within a few days, you will receive email confirmation of the group\u0027s creation." } }, { "@type": "Question", "name": "How to get in contact with EPALE?", "acceptedAnswer": { "@type": "Answer", "text": "You can contact the Central Support Service by email at helpdesk@epale-support.eu or by filling out the form on this page. To contact your National Support Service, you can visit the EPALE in your Country page." } }, { "@type": "Question", "name": "What can I find on EPALE, and how?", "acceptedAnswer": { "@type": "Answer", "text": "EPALE offers plenty of content and features for the adult learning and education staff. The Homepage showcases the latest content and a range of highlighted items.\u0026nbsp;The menu collects information under the following sections: Contribute, Collaborate, Learn, MyCommunity, and About.Let’s discover each of them!“CONTRIBUTE” includes Blog Posts, News articles, Events, the EPALE Themes (the main topics of interest in Adult Learning), and a page dedicated to all the ways to get involved on EPALE. You can simply read the contributions posted on EPALE and take action by posting your content.“COLLABORATE” showcases the most interactive features hosted on EPALE: the valuable Partner Search (to find partner organisations for your E+ projects), Groups to cooperate on specific topics, the Erasmus+ Space, the Community of European VET practitioners, the Discussions section, and the Organisations directory.“LEARN” hosts a great deal of learning opportunities, such as a Resource Centre, a Course Catalogue, the EPALE Resource Kits, as well as EPALE’s Newscasts and Podcasts.“MY COMMUNITY” highlights the most appreciated content on the platform, as well as the must-reads, the EPALE Community Stories, and the EPALE Hall of Fame with the most engaged members of the community. Do you want to be part of the Hall of Fame? No worries. The “Earn your badge” section explains how to do this.“ABOUT” is a map containing all the relevant information to guide you through EPALE, including your National Support Service, the national and European stakeholders, an EU Policy page, and this Help \u0026amp; FAQs page." } }, { "@type": "Question", "name": "Why should I create an EPALE account?", "acceptedAnswer": { "@type": "Answer", "text": "You need an EPALE account to participate actively in the platform, access all resources, promote your projects, and connect with other community members. Don’t miss this opportunity to get the most from EPALE!" } }, { "@type": "Question", "name": "How can I log in to EPALE? ", "acceptedAnswer": { "@type": "Answer", "text": "On the EPALE homepage, click on the \u0022Login\u0022 button.If you have created an account through EU Login, select \u0022Login into EPALE with EU Login.\u0022 The system will take you back to the EU Login website, where you can type your EU login credentials. Afterward, the system will take you back to EPALE, where you will be directly logged into the platform.If you don’t have an EU Login account, click the “Login” button and select “Log in with e-mail and password.” Type the credentials you chose during the registration phase and log in to the platform.We have created a video tutorial guiding you through all the steps of the registration process. You can access it at the top of this page or\u0026nbsp;at this link." } }, { "@type": "Question", "name": "How can I merge my old EPALE account with my EU login account?", "acceptedAnswer": { "@type": "Answer", "text": "Click the “Login” button, and select “Login with e-mail and password.” Type your EPALE credentials and click on “Merge EU Login.” You will be redirected to the EU Login page, where you need to enter your EU Login credentials. Do not worry if the emails are different. After this step, follow the instructions, and your accounts will be merged. This way, you can log into EPALE with your EU Login." } }, { "@type": "Question", "name": "How do I set up my profile?", "acceptedAnswer": { "@type": "Answer", "text": "On the EPALE top menu, hover over your profile name and select “MyProfile.” Pick the “Edit” option to edit your details.In the “Profile Details” section, you can add or update details to your profile to enrich your presentation.\u0026nbsp;In the “Account Information” section, you can update your login data (email and password), only if you access EPALE with email and password. On the other hand, if you are using the EU Login function, these details must be edited directly on the EU Login site, not on EPALE.Under “Language \u0026amp; Region,” you can update your language and country preferences.In the “Notifications” section, you can manage your preferences for automatic notifications from EPALE." } }, { "@type": "Question", "name": "What can I find in my dashboard?", "acceptedAnswer": { "@type": "Answer", "text": "From the EPALE menu, hover over your profile name and then go to “MyDashboard” to easily access all your contributions to the platform, such as blog posts, news, resources, comments, groups, and your favourites." } }, { "@type": "Question", "name": "How can I upload content to EPALE?", "acceptedAnswer": { "@type": "Answer", "text": "You can add different types of content to EPALE: news articles, blog posts, resources, or events. You can just click on “Add a new post” in each dedicated section, which can be reached under the Menu item “Contribute.” To show you how to add content on EPALE easily, we have created a short video tutorial on publishing content on EPALE: the video is reachable at the top of this page or at this\u0026nbsp; link. It is a tutorial on publishing Blog Posts, but you can also follow it to create other content, as the main steps are the same for all types of content." } }, { "@type": "Question", "name": "What are the requirements for uploading media in a post?", "acceptedAnswer": { "@type": "Answer", "text": "You can add images, videos, and pdf files to your posts.ImagesYou can add one image in the “Slide image” section, which will then appear in the preview of your content. The recommended size to display the image correctly in the preview is 800x420 px. If you upload an image with a different size, it will be cut if necessary.You can also add images to the body of your content through the “Insert media” button in the editor menu. Also in this case, the recommended image size is 800x420 px. Images with a larger width will automatically be resized to fit the correct width. Images with a smaller width size will remain as they are, which is not optimal. You will see a preview of the image after saving your post.\u0026nbsp;VideosYou can use the “Insert media” button to upload videos (mp4, avi, mov, wmv): the file will be available on a video player and will also be downloadable.PDF filesTo upload a PDF file, you need to use the Attachments function located after the Body section. By default, the file will be displayed at the bottom of the post." } }, { "@type": "Question", "name": "What are the EPALE Themes?", "acceptedAnswer": { "@type": "Answer", "text": "EPALE Themes collect the content hosted on EPALE by similar topics. When you upload any content item, you can select the most appropriate themes by choosing them from the drop-down menu “Themes addressed.” First, you need to select the main category (LEARNERS, ENVIRONMENT, SKILLS, POLICY, QUALITY) and then one of the themes associated with the category. EPALE Themes can also be accessed from the main menu, and allow you to navigate the platform by selecting the topic of your interest." } }, { "@type": "Question", "name": "How does the EPALE Partner Search work?", "acceptedAnswer": { "@type": "Answer", "text": "The EPALE Partner Search is a unique tool for exchanging ideas and creating networking opportunities with individuals or organisations. The EPALE Partner Search allows you to create a partner request to build networks with Europe’s adult learning community by inviting others to contact you and get involved. You can also use the EPALE Partner Search to find organisations and individuals who are interested in collaborating with you, simply by searching by country, activity, and organisation type.A short video tutorial on the Partner Search function on EPALE is available at the top of this page or at this link." } }, { "@type": "Question", "name": "What are the EPALE Erasmus+ spaces?", "acceptedAnswer": { "@type": "Answer", "text": "Erasmus+ Space is a safe and secure tool specially designed for Erasmus+ KA1 and KA2 projects. Project coordinators and their partners can use it for project management and dissemination, as it allows publishing content privately and for the public. The main objective is the implementation of mixed mobility and cooperation projects, in particular, starting with online meetings followed by physical meetings. Erasmus+ Spaces are closed groups; therefore you need to apply to join and actively participate. At the same time, they offer the possibility to publish public content for a wider audience. You can request a new Erasmus+ Space using this link. Requests will be moderated by the EPALE administrators, and within a few days, you will receive email confirmation of the group\u0027s creation." } }, { "@type": "Question", "name": "What is EPALE?", "acceptedAnswer": { "@type": "Answer", "text": "EPALE is a European, multilingual, open-membership community of adult learning professionals, adult educators, trainers, guidance and support staff, researchers and academics, media professionals in adult learning, and policymakers.\u0026nbsp;EPALE wants to support and strengthen the adult learning professions. The platform enables members to connect with and learn from colleagues across Europe through its many different contents (such as blog posts, news articles, resources, events, etc.), discussions, the Partner Search tool, Collaborative Spaces and Communities of Practice, the Erasmus+ Space and other features. EPALE provides a wealth of high-quality, accurate information relevant to adult learning practitioners and allows you to share your content with the community.EPALE is part of the European Union’s strategy to promote more and better learning opportunities for all adults, being funded under the Erasmus+ programme via the European Education and Culture Executive Agency. \u0026nbsp;" } } ] }</script> <link rel="icon" href="/themes/contrib/oe_theme/favicon.ico" type="image/vnd.microsoft.icon" /> <link rel="alternate" hreflang="bg" href="https://epale.ec.europa.eu/bg/help-and-faq" /> <link rel="alternate" hreflang="es" href="https://epale.ec.europa.eu/es/help-and-faq" /> <link rel="alternate" hreflang="cs" href="https://epale.ec.europa.eu/cs/help-and-faq" /> <link rel="alternate" hreflang="da" href="https://epale.ec.europa.eu/da/help-and-faq" /> <link rel="alternate" hreflang="de" href="https://epale.ec.europa.eu/de/help-and-faq" /> <link rel="alternate" hreflang="et" 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close-btn-wrapper"> <img class="close-btn" src="/themes/custom/epale/assets/images/close-btn.png" alt=Close> </div> </div> <h3>To log into your EPALE account, please choose one of the registration options below:</h3> <div class="term-wrapper ecl-container important-modal-message"> <div class="login-info"> <span class="icon icon--info"></span> <div class="login-message"> Join EPALE: <br /><br/> You can sign up to join the community quickly and easily using the European Commission's EU Login service, giving you access to all EC websites and platforms with just one username and password! 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class="ecl-row"><div class="ecl-col-s-12 ecl-col-l-4 ecl-menu__subitem"><div class="ecl-menu__link--level-2 ecl-u-d-flex"><div class="ecl-menu__link--icon ecl-u-flex-shrink-0" style="background-color: #4bd0bb;"><div class="field field--name-field-icon field__item"><article><div class="field field--name-oe-media-image field__item"><img loading="lazy" src="/sites/default/files/styles/icon/public/2021-02/001-writing%201_0.png.webp?itok=YbyH9Txi" width="50" height="50" alt="Blog Level 2." /></div></article></div></div><div class="ecl-menu__link--content"><a href="/en/content/epale-blog-post" class="ecl-menu__sublink">Blog</a><div class="field field--name-description field__item"> Insights and ideas from EPALE members </div></div></div></div><div class="ecl-col-s-12 ecl-col-l-4 ecl-menu__subitem"><div class="ecl-menu__link--level-2 ecl-u-d-flex"><div class="ecl-menu__link--icon ecl-u-flex-shrink-0" style="background-color: #4bd0bb;"><div class="field field--name-field-icon field__item"><article><div class="field field--name-oe-media-image field__item"><img loading="lazy" src="/sites/default/files/styles/icon/public/2021-02/004-newspaper%202.png.webp?itok=mrrSyrXq" width="50" height="50" alt="News Level 2." /></div></article></div></div><div class="ecl-menu__link--content"><a href="/en/newsroom" class="ecl-menu__sublink">News</a><div class="field field--name-description field__item"> The latest developments in Adult Learning </div></div></div></div><div class="ecl-col-s-12 ecl-col-l-4 ecl-menu__subitem"><div class="ecl-menu__link--level-2 ecl-u-d-flex"><div class="ecl-menu__link--icon ecl-u-flex-shrink-0" style="background-color: #4bd0bb;"><div class="field field--name-field-icon field__item"><article><div class="field field--name-oe-media-image field__item"><img loading="lazy" src="/sites/default/files/styles/icon/public/2021-02/001-calendar%201.png.webp?itok=Z7deuYIN" width="50" height="50" alt="Events Level 2." /></div></article></div></div><div class="ecl-menu__link--content"><a href="/en/calendar" class="ecl-menu__sublink">Events</a><div class="field field--name-description field__item"> Upcoming events and activities in Europe </div></div></div></div><div class="ecl-col-s-12 ecl-col-l-4 ecl-menu__subitem"><div class="ecl-menu__link--level-2 ecl-u-d-flex"><div class="ecl-menu__link--icon ecl-u-flex-shrink-0" style="background-color: #4bd0bb;"><div class="field field--name-field-icon field__item"><article><div class="field field--name-oe-media-image field__item"><img loading="lazy" src="/sites/default/files/styles/icon/public/2021-02/003-web-design%201.png.webp?itok=ssVv60L-" width="50" height="50" alt="Themes Level 2." /></div></article></div></div><div class="ecl-menu__link--content"><a href="/en/tags" class="ecl-menu__sublink">Themes</a><div class="field field--name-description field__item"> Find resources related to specific themes </div></div></div></div><div class="ecl-col-s-12 ecl-col-l-4 ecl-menu__subitem"><div class="ecl-menu__link--level-2 ecl-u-d-flex"><div class="ecl-menu__link--icon ecl-u-flex-shrink-0" style="background-color: #4bd0bb;"><div class="field field--name-field-icon field__item"><article><div class="field field--name-oe-media-image field__item"><img loading="lazy" src="/sites/default/files/styles/icon/public/2021-02/002-pen%201.png.webp?itok=w8IeSZzO" width="50" height="50" alt="Get involved level 2." /></div></article></div></div><div class="ecl-menu__link--content"><a href="/en/content/get-involved" class="ecl-menu__sublink">Get Involved</a><div class="field field--name-description field__item"> Be part of the Adult Learning Community </div></div></div></div></div></div></div></li><li id="Collaborate__Menu_Id" class="ecl-menu__item ecl-menu__item--has-children" data-ecl-menu-item data-ecl-has-children><a href="#" class="ecl-menu__link" data-ecl-menu-link rel="nofollow"> Collaborate</a><div class="ecl-menu__mega" ><div class="ecl-container"><div class="ecl-row"><div class="ecl-col-s-12 ecl-col-l-4 ecl-menu__subitem"><div class="ecl-menu__link--level-2 ecl-u-d-flex"><div class="ecl-menu__link--icon ecl-u-flex-shrink-0" style="background-color: #cb3a7e;"><div class="field field--name-field-icon field__item"><article><div class="field field--name-oe-media-image field__item"><img loading="lazy" src="/sites/default/files/styles/icon/public/2021-02/np_partnership_2077584_000000%201.png.webp?itok=PxTT5tsY" width="50" height="50" alt="Partnerships Level 2." /></div></article></div></div><div class="ecl-menu__link--content"><a href="/en/content/partner-search" class="ecl-menu__sublink">Partner Search</a><div class="field field--name-description field__item"> Find partners for national and EU projects </div></div></div></div><div class="ecl-col-s-12 ecl-col-l-4 ecl-menu__subitem"><div class="ecl-menu__link--level-2 ecl-u-d-flex"><div class="ecl-menu__link--icon ecl-u-flex-shrink-0" style="background-color: #cb3a7e;"><div class="field field--name-field-icon field__item"><article><div class="field field--name-oe-media-image field__item"><img loading="lazy" src="/sites/default/files/styles/icon/public/2021-02/collaborative%20spaces%20-%20icon.png.webp?itok=dsBCWI_q" width="50" height="50" alt="Collaborative spaces icon." /></div></article></div></div><div class="ecl-menu__link--content"><a href="/en/content/groups" class="ecl-menu__sublink">Groups</a><div class="field field--name-description field__item"> Join groups cooperating on specific topics </div></div></div></div><div class="ecl-col-s-12 ecl-col-l-4 ecl-menu__subitem"><div class="ecl-menu__link--level-2 ecl-u-d-flex"><div class="ecl-menu__link--icon ecl-u-flex-shrink-0" style="background-color: #cb3a7e;"><div class="field field--name-field-icon field__item"><article><div class="field field--name-oe-media-image field__item"><img loading="lazy" src="/sites/default/files/styles/icon/public/2021-04/erasmus_space_icon.png.webp?itok=pznUKrF8" width="50" height="50" alt="Erasmus+Space small menu icon." /></div></article></div></div><div class="ecl-menu__link--content"><a href="/en/erasmus-space" class="ecl-menu__sublink">Erasmus+Space</a><div class="field field--name-description field__item"> Create your space for blended Erasmus+ mobility and cooperation projects </div></div></div></div><div class="ecl-col-s-12 ecl-col-l-4 ecl-menu__subitem"><div class="ecl-menu__link--level-2 ecl-u-d-flex"><div class="ecl-menu__link--icon ecl-u-flex-shrink-0" style="background-color: #cb3a7e;"><div class="field field--name-field-icon field__item"><article><div class="field field--name-oe-media-image field__item"><img loading="lazy" src="/sites/default/files/styles/icon/public/2021-02/VET1_1.png.webp?itok=yX_1NKTA" width="50" height="50" alt="Vet_icon2." /></div></article></div></div><div class="ecl-menu__link--content"><a href="/en/practitioners-in-vet" class="ecl-menu__sublink">Community of European VET practitioners</a><div class="field field--name-description field__item"> Stay in touch with a vibrant Vocational Education and Training Community </div></div></div></div><div class="ecl-col-s-12 ecl-col-l-4 ecl-menu__subitem"><div class="ecl-menu__link--level-2 ecl-u-d-flex"><div class="ecl-menu__link--icon ecl-u-flex-shrink-0" style="background-color: #cb3a7e;"><div class="field field--name-field-icon field__item"><article><div class="field field--name-oe-media-image field__item"><img loading="lazy" src="/sites/default/files/styles/icon/public/2023-01/np_chat_888687_000000%201.png.webp?itok=SKnLTq9j" width="50" height="50" alt="Discussions Level 2." /></div></article></div></div><div class="ecl-menu__link--content"><a href="/en/content/epale-discussion" class="ecl-menu__sublink">Discussions</a><div class="field field--name-description field__item"> Share your ideas and exchange good practice </div></div></div></div><div class="ecl-col-s-12 ecl-col-l-4 ecl-menu__subitem"><div class="ecl-menu__link--level-2 ecl-u-d-flex"><div class="ecl-menu__link--icon ecl-u-flex-shrink-0" style="background-color: #cb3a7e;"><div class="field field--name-field-icon field__item"><article><div class="field field--name-oe-media-image field__item"><img loading="lazy" src="/sites/default/files/styles/icon/public/2021-02/np_building_1987239_000000%201.png.webp?itok=kEmCMOnm" width="50" height="50" alt="Organisation Level 2." /></div></article></div></div><div class="ecl-menu__link--content"><a href="/en/organisations" class="ecl-menu__sublink">Organisations</a><div class="field field--name-description field__item"> Search for Organisations from across Europe </div></div></div></div></div></div></div></li><li id="Learn__Menu_Id" class="ecl-menu__item ecl-menu__item--has-children" data-ecl-menu-item data-ecl-has-children><a href="#" class="ecl-menu__link" data-ecl-menu-link rel="nofollow"> Learn</a><div class="ecl-menu__mega" ><div class="ecl-container"><div class="ecl-row"><div class="ecl-col-s-12 ecl-col-l-4 ecl-menu__subitem"><div class="ecl-menu__link--level-2 ecl-u-d-flex"><div class="ecl-menu__link--icon ecl-u-flex-shrink-0" style="background-color: #f88128;"><div class="field field--name-field-icon field__item"><article><div class="field field--name-oe-media-image field__item"><img loading="lazy" src="/sites/default/files/styles/icon/public/2021-02/Resource%20Center.png.webp?itok=gVVZdyxx" width="50" height="50" alt="Resource Centre icon." /></div></article></div></div><div class="ecl-menu__link--content"><a href="/en/resource-centre" class="ecl-menu__sublink">Resource Centre</a><div class="field field--name-description field__item"> Examples of best practice in Adult Learning </div></div></div></div><div class="ecl-col-s-12 ecl-col-l-4 ecl-menu__subitem"><div class="ecl-menu__link--level-2 ecl-u-d-flex"><div class="ecl-menu__link--icon ecl-u-flex-shrink-0" style="background-color: #f88128;"><div class="field field--name-field-icon field__item"><article><div class="field field--name-oe-media-image field__item"><img loading="lazy" src="/sites/default/files/styles/icon/public/unbenannt_23.png.webp?itok=_b9J5BiH" width="50" height="50" title="Online course E-learning" alt="Unbenannt_23" /></div></article></div></div><div class="ecl-menu__link--content"><a href="/en/content/course-catalogue" class="ecl-menu__sublink">Course Catalogue</a><div class="field field--name-description field__item"> Training and certification opportunities for Adult Learning Professionals. </div></div></div></div><div class="ecl-col-s-12 ecl-col-l-4 ecl-menu__subitem"><div class="ecl-menu__link--level-2 ecl-u-d-flex"><div class="ecl-menu__link--icon ecl-u-flex-shrink-0" style="background-color: #f88128;"><div class="field field--name-field-icon field__item"><article><div class="field field--name-oe-media-image field__item"><img loading="lazy" src="/sites/default/files/styles/icon/public/2021-11/Resource_Kit.svg%281%29.png.webp?itok=UvdIiB6E" width="50" height="50" alt="Resource Kit." /></div></article></div></div><div class="ecl-menu__link--content"><a href="/en/resource-kit" class="ecl-menu__sublink">Resource KIT</a><div class="field field--name-description field__item"> A collection of tools and best practices from the EPALE community </div></div></div></div><div class="ecl-col-s-12 ecl-col-l-4 ecl-menu__subitem"><div class="ecl-menu__link--level-2 ecl-u-d-flex"><div class="ecl-menu__link--icon ecl-u-flex-shrink-0" style="background-color: #f88128;"><div class="field field--name-field-icon field__item"><article><div class="field field--name-oe-media-image field__item"><img loading="lazy" src="/sites/default/files/styles/icon/public/2023-04/Television_icon.png.webp?itok=nih4W6V1" width="50" height="50" alt="Television." /></div></article></div></div><div class="ecl-menu__link--content"><a href="/en/content/newscasts" class="ecl-menu__sublink">Newscasts</a><div class="field field--name-description field__item"> Tune in to explore the latest news in adult learning and education. </div></div></div></div><div class="ecl-col-s-12 ecl-col-l-4 ecl-menu__subitem"><div class="ecl-menu__link--level-2 ecl-u-d-flex"><div class="ecl-menu__link--icon ecl-u-flex-shrink-0" style="background-color: #f88128;"><div class="field field--name-field-icon field__item"><article><div class="field field--name-oe-media-image field__item"><img loading="lazy" src="/sites/default/files/styles/icon/public/2022-04/podcast_icon%281%29%282%29.png.webp?itok=CJr4TqGI" width="50" height="50" alt="menu icon." /></div></article></div></div><div class="ecl-menu__link--content"><a href="/en/content/podcasts" class="ecl-menu__sublink">Podcasts</a><div class="field field--name-description field__item"> Listen to our EPALE podcast series and expand your knowledge </div></div></div></div></div></div></div></li><li id="MyCommunity__Menu_Id" class="ecl-menu__item ecl-menu__item--has-children" data-ecl-menu-item data-ecl-has-children><a href="#" class="ecl-menu__link" data-ecl-menu-link rel="nofollow"> MyCommunity</a><div class="ecl-menu__mega" ><div class="ecl-container"><div class="ecl-row"><div class="ecl-col-s-12 ecl-col-l-4 ecl-menu__subitem"><div class="ecl-menu__link--level-2 ecl-u-d-flex"><div class="ecl-menu__link--icon ecl-u-flex-shrink-0" style="background-color: #ffb800;"><div class="field field--name-field-icon field__item"><article><div class="field field--name-oe-media-image field__item"><img loading="lazy" src="/sites/default/files/styles/icon/public/2024-04/Most%20Popular%20Content_0.png.webp?itok=fgeiirKp" width="50" height="50" alt="Most popular content." /></div></article></div></div><div class="ecl-menu__link--content"><a href="/en/my-community/most-popular" class="ecl-menu__sublink">Most Popular Content</a><div class="field field--name-description field__item"> Explore the most popular content on EPALE. </div></div></div></div><div class="ecl-col-s-12 ecl-col-l-4 ecl-menu__subitem"><div class="ecl-menu__link--level-2 ecl-u-d-flex"><div class="ecl-menu__link--icon ecl-u-flex-shrink-0" style="background-color: #ffb800;"><div class="field field--name-field-icon field__item"><article><div class="field field--name-oe-media-image field__item"><img loading="lazy" src="/sites/default/files/styles/icon/public/2024-04/Must-Reads_0.png.webp?itok=mxhINqZC" width="50" height="50" alt="Must reads." /></div></article></div></div><div class="ecl-menu__link--content"><a href="/en/my-community/must-reads" class="ecl-menu__sublink">Must-Reads</a><div class="field field--name-description field__item"> Wondering what you should be reading this quarter? </div></div></div></div><div class="ecl-col-s-12 ecl-col-l-4 ecl-menu__subitem"><div class="ecl-menu__link--level-2 ecl-u-d-flex"><div class="ecl-menu__link--icon ecl-u-flex-shrink-0" style="background-color: #ffb800;"><div class="field field--name-field-icon field__item"><article><div class="field field--name-oe-media-image field__item"><img loading="lazy" src="/sites/default/files/styles/icon/public/2024-04/Community%20Stories_0.png.webp?itok=c0QnwviR" width="50" height="50" alt="Community stories." /></div></article></div></div><div class="ecl-menu__link--content"><a href="/en/tags/community-stories" class="ecl-menu__sublink">Community Stories</a><div class="field field--name-description field__item"> Inspirational stories from the Community </div></div></div></div><div class="ecl-col-s-12 ecl-col-l-4 ecl-menu__subitem"><div class="ecl-menu__link--level-2 ecl-u-d-flex"><div class="ecl-menu__link--icon ecl-u-flex-shrink-0" style="background-color: #ffb800;"><div class="field field--name-field-icon field__item"><article><div class="field field--name-oe-media-image field__item"><img loading="lazy" src="/sites/default/files/styles/icon/public/2024-04/Hall%20Of%20Fame_0.png.webp?itok=FjKY-d9j" width="50" height="50" alt="Hall of fame." /></div></article></div></div><div class="ecl-menu__link--content"><a href="/en/my-community/hall-of-fame" class="ecl-menu__sublink">Hall Of Fame</a><div class="field field--name-description field__item"> Meet the best contributors on EPALE </div></div></div></div><div class="ecl-col-s-12 ecl-col-l-4 ecl-menu__subitem"><div class="ecl-menu__link--level-2 ecl-u-d-flex"><div class="ecl-menu__link--icon ecl-u-flex-shrink-0" style="background-color: #ffb800;"><div class="field field--name-field-icon field__item"><article><div class="field field--name-oe-media-image field__item"><img loading="lazy" src="/sites/default/files/styles/icon/public/2024-04/Earn%20your%20EPALE%20Badge_0.png.webp?itok=ptSBkyMJ" width="50" height="50" alt="Earn your EPALE Badge." /></div></article></div></div><div class="ecl-menu__link--content"><a href="/en/my-community/get-acknowledged" class="ecl-menu__sublink">Earn your EPALE Badge</a><div class="field field--name-description field__item"> Get involved in the community and earn your EPALE Badge </div></div></div></div></div></div></div></li><li id="About__Menu_Id" class="ecl-menu__item ecl-menu__item--current ecl-menu__item--has-children" data-ecl-menu-item data-ecl-has-children><a href="#" class="ecl-menu__link ecl-menu__link--current" data-ecl-menu-link rel="nofollow"> About</a><div class="ecl-menu__mega" ><div class="ecl-container"><div class="ecl-row"><div class="ecl-col-s-12 ecl-col-l-4 ecl-menu__subitem"><div class="ecl-menu__link--level-2 ecl-u-d-flex"><div class="ecl-menu__link--icon ecl-u-flex-shrink-0" style="background-color: #2371e4;"><div class="field field--name-field-icon field__item"><article><div class="field field--name-oe-media-image field__item"><img loading="lazy" src="/sites/default/files/styles/icon/public/2021-02/Why%20EPALE.png.webp?itok=NBPoIY99" width="50" height="50" alt="Why EPALE." /></div></article></div></div><div class="ecl-menu__link--content"><a href="/en/why-epale" class="ecl-menu__sublink">Why EPALE?</a><div class="field field--name-description field__item"> What is EPALE and how can it benefit me? </div></div></div></div><div class="ecl-col-s-12 ecl-col-l-4 ecl-menu__subitem"><div class="ecl-menu__link--level-2 ecl-u-d-flex"><div class="ecl-menu__link--icon ecl-u-flex-shrink-0" style="background-color: #2371e4;"><div class="field field--name-field-icon field__item"><article><div class="field field--name-oe-media-image field__item"><img loading="lazy" src="/sites/default/files/styles/icon/public/2021-02/EPALE%20in%20your%20country.png.webp?itok=hFQcoDSk" width="50" height="50" alt="EPALE in your country." /></div></article></div></div><div class="ecl-menu__link--content"><a href="/en/nss" class="ecl-menu__sublink">EPALE in your Country</a><div class="field field--name-description field__item"> Who is involved in EPALE in my country? </div></div></div></div><div class="ecl-col-s-12 ecl-col-l-4 ecl-menu__subitem"><div class="ecl-menu__link--level-2 ecl-u-d-flex"><div class="ecl-menu__link--icon ecl-u-flex-shrink-0" style="background-color: #2371e4;"><div class="field field--name-field-icon field__item"><article><div class="field field--name-oe-media-image field__item"><img loading="lazy" src="/sites/default/files/styles/icon/public/2021-02/EPALE%20Stakeholders.png.webp?itok=MI3PdZBr" width="50" height="50" alt="EPALE Stakeolders." /></div></article></div></div><div class="ecl-menu__link--content"><a href="/en/eu-stakeholders" class="ecl-menu__sublink">EPALE Stakeholders</a><div class="field field--name-description field__item"> Who are the national and EU stakeholders? </div></div></div></div><div class="ecl-col-s-12 ecl-col-l-4 ecl-menu__subitem"><div class="ecl-menu__link--level-2 ecl-u-d-flex"><div class="ecl-menu__link--icon ecl-u-flex-shrink-0" style="background-color: #2371e4;"><div class="field field--name-field-icon field__item"><article><div class="field field--name-oe-media-image field__item"><img loading="lazy" src="/sites/default/files/styles/icon/public/2024-10/FAQ%20%26%20Help_0.png.webp?itok=UOYUJEhh" width="50" height="50" alt="Help & FAQ icon." /></div></article></div></div><div class="ecl-menu__link--content"><a href="/en/help-and-faq" class="ecl-menu__sublink">Help & FAQ</a><div class="field field--name-description field__item"> Support and answers to your questions on EPALE </div></div></div></div><div class="ecl-col-s-12 ecl-col-l-4 ecl-menu__subitem"><div class="ecl-menu__link--level-2 ecl-u-d-flex"><div class="ecl-menu__link--icon ecl-u-flex-shrink-0" style="background-color: #2371e4;"><div class="field field--name-field-icon field__item"><article><div class="field field--name-oe-media-image field__item"><img loading="lazy" src="/sites/default/files/styles/icon/public/2024-04/icon_EU-Policy.png.webp?itok=SipSgBjv" width="50" height="50" alt="EUPolicy menu icon." title="EUPolicy menu icon" /></div></article></div></div><div class="ecl-menu__link--content"><a href="/en/content/eu-policy" class="ecl-menu__sublink">EU Policy</a><div class="field field--name-description field__item"> Discover the EU's strategies for Adult Learning </div></div></div></div></div></div></div></li><li id="Help_&_FAQ__Menu_Id" class="ecl-menu__item float-right" data-ecl-menu-item><a href="/en/help-and-faq" class="ecl-menu__link" data-ecl-menu-link><div class="field field--name-field-icon field__item"><article><div class="field field--name-oe-media-image field__item"><img loading="lazy" src="/sites/default/files/styles/icon/public/2024-10/FAQ%20%26%20Help_0.png.webp?itok=UOYUJEhh" width="50" height="50" alt="Help & FAQ icon." /></div></article></div> Help & FAQ</a></li></ul></section></div></nav> <div role="complementary" aria-label="Page content title" class="region-page-header"> <div id="block-epale-page-header" class="block block-oe-theme-helper-page-header"> <link rel="preload" as="image" href="/themes/custom/epale/assets/images/layout/header-art.webp"> <link rel="preload" as="image" href="/themes/custom/epale/assets/images/layout/header-tree.webp"> <div class="ecl-page-header ecl-page-header--about"><div class="wrapper"><div class="ecl-container meta--content-type"><div class="ecl-page-header__title-wrapper"><h1 class="ecl-page-header__meta-list"><span>Help & FAQ</span></h1></div></div></div><div class="ecl-breadcrumb--wrapper"><div class="ecl-container"><nav class="ecl-breadcrumb ecl-page-header__breadcrumb" aria-label="" data-ecl-breadcrumb="true"><ol class="ecl-breadcrumb__container"><li class="ecl-breadcrumb__segment" data-ecl-breadcrumb-item="static"><a href="/en" class="ecl-link ecl-link--standalone ecl-link--no-visited ecl-breadcrumb__link" >EPALE</a><svg class="ecl-icon ecl-icon--2xs ecl-icon--rotate-90 ecl-breadcrumb__icon" focusable="false" aria-hidden="true" role="presentation"><use xlink:href="/themes/contrib/oe_theme/dist/ec/images/icons/sprites/icons.svg#corner-arrow"></use></svg></li><li class="ecl-breadcrumb__segment ecl-breadcrumb__current-page" data-ecl-breadcrumb-item="static" aria-current="page"><span>Help & FAQ</span></li></ol></nav></div></div></div> </div> </div> <div role="complementary" title="Before Content" class="region region-before-content region-before-content--wrapper"> <div class="ecl-container"> <div data-drupal-messages-fallback class="hidden"></div> <div id="block-epale-faqheader" class="block block-fixed-block-contentfaq-header"> <div class="field field--name-body clearfix field__item"><h1><meta charset="utf-8"></h1><h2><span style="font-family:"default (EC Square Sans Regular)''EC Square Sans Regular'",sans-serif;" lang="EN-GB"><strong>Help & FAQ</strong><o:p></o:p></span></h2><p style="line-height:115%;margin-bottom:0in;"><span style="font-family:"default (EC Square Sans Regular)''EC Square Sans Regular'",sans-serif;" lang="EN-GB"></span></p><p style="line-height:115%;margin-bottom:0in;"><span style="font-family:"default (EC Square Sans Regular)''EC Square Sans Regular'",sans-serif;" lang="EN-GB">Having trouble using EPALE? We are here to help. <o:p></o:p></span></p><p style="line-height:115%;margin-bottom:0in;"><span style="font-family:"default (EC Square Sans Regular)''EC Square Sans Regular'",sans-serif;" lang="EN-GB">First of all, check out our FAQ or watch our video tutorials, as your doubts might already be addressed there. If you still have questions, you can contact EPALE using the help request form at the bottom of this page.<o:p></o:p><o:p></o:p></span></p></div> </div> <div id="block-epale-helpfaqvideos" class="block block-block-content3486a656-ae46-48e8-ba31-6c7426564018"> <div class="ecl-u-mb-2xl"> <div class="paragraph paragraph--type--iframes-popup paragraph--type--iframes-popup--view-mode--slick"> <div class="field field--name-field-remote-videos ecl-u-mt-2xl"> <div class="field__items"> <div class="field__item"> <article> <iframe src="https://epale.ec.europa.eu/en/media/oembed?url=https%3A//youtu.be/jYnqlH13m7k%3Fsi%3DzA0xhty19i0X5Lfe&max_width=0&max_height=0&hash=Rt8BCR2X-kUecJBr0ZBxEmxXCCY1AMmJWsrbZF_noHY" frameborder="0" allowtransparency width="200" height="113" class="media-oembed-content" loading="eager" title="EPALE Tutorial: How to register on EPALE"></iframe> <div class="field field--name-name field__item">EPALE Tutorial: How to register on EPALE</div> </article> <a class="video-overlay"> </a> </div> <div class="field__item"> <article> <iframe src="https://epale.ec.europa.eu/en/media/oembed?url=https%3A//youtu.be/t-qBrBASXdI%3Fsi%3DZzSkZnwiDFV4bz_b&max_width=0&max_height=0&hash=J_oO6qHEkvHGX3NLdPuDqOwQvtiNfzkTd8CEWAR8zow" frameborder="0" allowtransparency width="200" height="113" class="media-oembed-content" loading="eager" title="EPALE Tutorial: How to create a blog post"></iframe> <div class="field field--name-name field__item">EPALE Tutorial: How to create a blog post</div> </article> <a class="video-overlay"> </a> </div> <div class="field__item"> <article> <iframe src="https://epale.ec.europa.eu/en/media/oembed?url=https%3A//youtu.be/3HEEgDpjNWo%3Fsi%3Dky4T5ZLuWySnnKKd&max_width=0&max_height=0&hash=EOKYARAeUwq9bjAi4iyoOLU1jP9A5QnVF5adI0zIBH4" frameborder="0" allowtransparency width="200" height="113" class="media-oembed-content" loading="eager" title="EPALE Tutorial: Partner Search Tool"></iframe> <div class="field field--name-name field__item">EPALE Tutorial: Partner Search Tool</div> </article> <a class="video-overlay"> </a> </div> </div> </div> </div> </div> </div> <div id="block-epale-faqsubtitle" class="block block-block-content26b47fd7-3610-49ba-9252-3252ca6d3e30"> <div class="field field--name-body clearfix field__item"><h2 style="margin:2rem 0 1rem;"><strong>FAQ</strong></h2></div> </div> <div class="views-exposed-form block block-views-exposed-filter-blockfaq-faq-block" data-drupal-selector="views-exposed-form-faq-faq-block" id="block-epale-exposedformfaqfaq-block"> <form action="/en/help-and-faq" method="get" id="views-exposed-form-faq-faq-block" accept-charset="UTF-8" class="ecl-form views-exposed-form-faq-faq-block"><div class="js-form-item form-item js-form-type-textfield form-item-combine js-form-item-combine ecl-form-group ecl-form-group--text-input ecl-u-mv-m"> <label for="edit-combine" class="ecl-form-label">Search FAQs</label> <input placeholder="Search" data-drupal-selector="edit-combine" data-msg-maxlength="This field field has a maximum length of 128." type="text" id="edit-combine" name="combine" value="" size="30" maxlength="128" class="form-text ecl-text-input" /> </div> <div data-drupal-selector="edit-actions" class="form-actions js-form-wrapper form-wrapper ecl-form-group" id="edit-actions--4"> <button class="ecl-button ecl-button--primary button js-form-submit form-submit" type="submit" data-drupal-selector="edit-submit-faq" type="submit" id="edit-submit-faq" value="Search">Search</button></div> </form> </div> <div class="views-element-container block block-views-blockfaq-faq-block" id="block-epale-views-block-faq-faq-block"> <div> <div class="js-view-dom-id-879bd447c9c73ea404258b0b844961171da19541dbf6bd54a552a68d9214914e view-faq view-display-id-faq_block"> <div class="faq-section"> <div> <h3>General information</h3> <div class="views-row"><div class="ecl-row ecl-accordion" data-ecl-auto-init="Accordion" data-ecl-accordion><div class="ecl-accordion__item"><h3 class="ecl-accordion__title"><button type="button" class="ecl-accordion__toggle" data-ecl-accordion-toggle aria-controls="content-372672"><span class="ecl-accordion__toggle-flex"><span class="ecl-accordion__toggle-title">What is EPALE?</span><svg class="ecl-icon ecl-icon--s ecl-accordion__toggle-icon" focusable="false" aria-hidden="true" data-ecl-accordion-icon><use xlink:href="/themes/contrib/oe_theme/dist/ec/images/icons/sprites/icons.svg#plus"></use></svg></span></button></h3><div class="ecl-accordion__content" hidden id="content-372672" role="region" ><p><span style="font-family:'default (EC Square Sans Regular)', 'EC Square Sans Regular';">EPALE is a European, multilingual, open-membership community of adult learning professionals, adult educators, trainers, guidance and support staff, researchers and academics, media professionals in adult learning, and policymakers. </span></p><p style="margin-bottom:12.0pt;"><span style="font-family:'default (EC Square Sans Regular)', 'EC Square Sans Regular';">EPALE wants to support and strengthen the adult learning professions. The platform enables members to connect with and learn from colleagues across Europe through its many different contents (such as blog posts, news articles, resources, events, etc.), discussions, the Partner Search tool, Collaborative Spaces and Communities of Practice, the Erasmus+ Space and other features. EPALE provides a wealth of high-quality, accurate information relevant to adult learning practitioners and allows you to share your content with the community.</span></p><p><span style="font-family:'default (EC Square Sans Regular)', 'EC Square Sans Regular';">EPALE is part of the European Union’s strategy to promote more and better learning opportunities for all adults, being funded under the </span><a href="https://ec.europa.eu/programmes/erasmus-plus/node_en"><span style="font-family:'default (EC Square Sans Regular)', 'EC Square Sans Regular';">Erasmus+ programme</span></a><span style="font-family:'default (EC Square Sans Regular)', 'EC Square Sans Regular';"> via the </span><a href="https://www.eacea.ec.europa.eu/index_en"><span style="font-family:'default (EC Square Sans Regular)', 'EC Square Sans Regular';">European Education and Culture Executive Agency</span></a><span style="font-family:'default (EC Square Sans Regular)', 'EC Square Sans Regular';">.  </span></p></div></div></div></div> <div class="views-row"><div class="ecl-row ecl-accordion" data-ecl-auto-init="Accordion" data-ecl-accordion><div class="ecl-accordion__item"><h3 class="ecl-accordion__title"><button type="button" class="ecl-accordion__toggle" data-ecl-accordion-toggle aria-controls="content-8"><span class="ecl-accordion__toggle-flex"><span class="ecl-accordion__toggle-title">Who is behind EPALE?</span><svg class="ecl-icon ecl-icon--s ecl-accordion__toggle-icon" focusable="false" aria-hidden="true" data-ecl-accordion-icon><use xlink:href="/themes/contrib/oe_theme/dist/ec/images/icons/sprites/icons.svg#plus"></use></svg></span></button></h3><div class="ecl-accordion__content" hidden id="content-8" role="region" ><p style="margin-bottom:12.0pt;margin-left:0in;margin-right:0in;margin-top:12.0pt;"><span style="font-family:'default (EC Square Sans Regular)', 'EC Square Sans Regular';"><span lang="EN-GB">EPALE is a European Commission initiative led by a Steering Committee including the </span></span><a href="https://commission.europa.eu/about-european-commission/departments-and-executive-agencies/education-youth-sport-and-culture_en" target="_blank"><span style="font-family:'default (EC Square Sans Regular)', 'EC Square Sans Regular';"><span lang="EN-GB"><u>Directorate-General for Education, Youth, Sport and Culture</u></span></span></a><span style="font-family:'default (EC Square Sans Regular)', 'EC Square Sans Regular';"><span lang="EN-GB"> (DG EAC) and the </span></span><a href="https://ec.europa.eu/social/home.jsp" target="_blank"><span style="font-family:'default (EC Square Sans Regular)', 'EC Square Sans Regular';"><span lang="EN-GB"><u>Directorate-General for Employment, Social Affairs and Inclusion</u></span></span></a><span style="font-family:'default (EC Square Sans Regular)', 'EC Square Sans Regular';"><span lang="EN-GB"> (DG EMPL). Overseen by the </span></span><a href="https://www.eacea.ec.europa.eu/index_en" target="_blank"><span style="font-family:'default (EC Square Sans Regular)', 'EC Square Sans Regular';"><span lang="EN-GB"><u>Education, Audiovisual, and Culture Executive Agency</u> </span></span></a><span style="font-family:'default (EC Square Sans Regular)', 'EC Square Sans Regular';"><span lang="EN-GB">(EACEA), the platform is managed by a Central Support Service with the help of</span></span><a href="https://epale.ec.europa.eu/en/nss" target="_blank"><span style="color:windowtext;font-family:'default (EC Square Sans Regular)', 'EC Square Sans Regular';"><span style="text-decoration:none;text-underline:none;" lang="EN-GB"> </span></span><span style="font-family:'default (EC Square Sans Regular)', 'EC Square Sans Regular';"><span lang="EN-GB"><u>37 National Support Services across Europe</u></span></span></a><span style="font-family:'default (EC Square Sans Regular)', 'EC Square Sans Regular';"><span lang="EN-GB">. The Central Support Service manages the platform daily, ensures the overall quality of the platform, launches new initiatives and features, runs technical developments and improvements, and coordinates the activity of the National Support Services. The National Support Services moderate the national platforms, launch national initiatives, and cooperate with the other EPALE Support Services all over Europe.</span></span></p></div></div></div></div> <div class="views-row"><div class="ecl-row ecl-accordion" data-ecl-auto-init="Accordion" data-ecl-accordion><div class="ecl-accordion__item"><h3 class="ecl-accordion__title"><button type="button" class="ecl-accordion__toggle" data-ecl-accordion-toggle aria-controls="content-370812"><span class="ecl-accordion__toggle-flex"><span class="ecl-accordion__toggle-title">How to get in contact with EPALE?</span><svg class="ecl-icon ecl-icon--s ecl-accordion__toggle-icon" focusable="false" aria-hidden="true" data-ecl-accordion-icon><use xlink:href="/themes/contrib/oe_theme/dist/ec/images/icons/sprites/icons.svg#plus"></use></svg></span></button></h3><div class="ecl-accordion__content" hidden id="content-370812" role="region" ><p style="margin-bottom:12.0pt;margin-left:0in;margin-right:0in;margin-top:12.0pt;"><span style="font-family:'default (EC Square Sans Regular)', 'EC Square Sans Regular';"><span lang="EN-GB">You can contact the Central Support Service by email at </span></span><a href="mailto:helpdesk@epale-support.eu"><span style="color:windowtext;font-family:'default (EC Square Sans Regular)', 'EC Square Sans Regular';"><span lang="EN-GB">helpdesk@epale-support.eu</span></span></a><span style="font-family:'default (EC Square Sans Regular)', 'EC Square Sans Regular';"><span lang="EN-GB"> or by filling out the form on this page. To contact your National Support Service, you can visit the </span></span><a href="https://epale.ec.europa.eu/en/nss" target="_blank"><span style="font-family:'default (EC Square Sans Regular)', 'EC Square Sans Regular';"><span lang="EN-GB"><u>EPALE in your Country</u></span></span></a><span style="font-family:'default (EC Square Sans Regular)', 'EC Square Sans Regular';"><span lang="EN-GB"> page.</span></span></p></div></div></div></div> <div class="views-row"><div class="ecl-row ecl-accordion" data-ecl-auto-init="Accordion" data-ecl-accordion><div class="ecl-accordion__item"><h3 class="ecl-accordion__title"><button type="button" class="ecl-accordion__toggle" data-ecl-accordion-toggle aria-controls="content-370813"><span class="ecl-accordion__toggle-flex"><span class="ecl-accordion__toggle-title">What can I find on EPALE, and how?</span><svg class="ecl-icon ecl-icon--s ecl-accordion__toggle-icon" focusable="false" aria-hidden="true" data-ecl-accordion-icon><use xlink:href="/themes/contrib/oe_theme/dist/ec/images/icons/sprites/icons.svg#plus"></use></svg></span></button></h3><div class="ecl-accordion__content" hidden id="content-370813" role="region" ><p style="border-style:none;margin-bottom:12.0pt;margin-left:0in;margin-right:0in;margin-top:12.0pt;"><span style="color:#4D4D4D;font-family:'default (EC Square Sans Regular)', 'EC Square Sans Regular';"><span lang="EN-GB">EPALE offers plenty of content and features for the adult learning and education staff. The Homepage showcases the latest content and a range of highlighted items. </span></span></p><p style="border-style:none;margin-bottom:12.0pt;margin-left:0in;margin-right:0in;margin-top:12.0pt;"><span style="color:#4D4D4D;font-family:'default (EC Square Sans Regular)', 'EC Square Sans Regular';"><span lang="EN-GB">The menu collects information under the following sections: Contribute, Collaborate, Learn, MyCommunity, and About.</span></span></p><p style="border-style:none;margin-bottom:12.0pt;margin-left:0in;margin-right:0in;margin-top:12.0pt;"><span style="color:#4D4D4D;font-family:'default (EC Square Sans Regular)', 'EC Square Sans Regular';"><span lang="EN-GB">Let’s discover each of them!</span></span></p><p style="border-style:none;margin-bottom:12.0pt;margin-left:0in;margin-right:0in;margin-top:12.0pt;"><span style="color:#4D4D4D;font-family:'default (EC Square Sans Regular)', 'EC Square Sans Regular';"><span lang="EN-GB">“CONTRIBUTE” includes Blog Posts, News articles, Events, the EPALE Themes (the main topics of interest in Adult Learning), and a page dedicated to all the ways to get involved on EPALE. You can simply read the contributions posted on EPALE and take action by posting your content.</span></span></p><p style="border-style:none;margin-bottom:12.0pt;margin-left:0in;margin-right:0in;margin-top:12.0pt;"><span style="color:#4D4D4D;font-family:'default (EC Square Sans Regular)', 'EC Square Sans Regular';"><span lang="EN-GB">“COLLABORATE” showcases the most interactive features hosted on EPALE: the valuable Partner Search (to find partner organisations for your E+ projects), Groups to cooperate on specific topics, the Erasmus+ Space, the Community of European VET practitioners, the Discussions section, and the Organisations directory.</span></span></p><p style="border-style:none;margin-bottom:12.0pt;margin-left:0in;margin-right:0in;margin-top:12.0pt;"><span style="color:#4D4D4D;font-family:'default (EC Square Sans Regular)', 'EC Square Sans Regular';"><span lang="EN-GB">“LEARN” hosts a great deal of learning opportunities, such as a Resource Centre, a Course Catalogue, the EPALE Resource Kits, as well as EPALE’s Newscasts and Podcasts.</span></span></p><p style="border-style:none;margin-bottom:12.0pt;margin-left:0in;margin-right:0in;margin-top:12.0pt;"><span style="color:#4D4D4D;font-family:'default (EC Square Sans Regular)', 'EC Square Sans Regular';"><span lang="EN-GB">“MY COMMUNITY” highlights the most appreciated content on the platform, as well as the must-reads, the EPALE Community Stories, and the EPALE Hall of Fame with the most engaged members of the community. Do you want to be part of the Hall of Fame? No worries. The “Earn your badge” section explains how to do this.</span></span></p><p style="border-style:none;margin-bottom:12.0pt;margin-left:0in;margin-right:0in;margin-top:12.0pt;"><span style="color:#4D4D4D;font-family:'default (EC Square Sans Regular)', 'EC Square Sans Regular';"><span lang="EN-GB">“ABOUT” is a map containing all the relevant information to guide you through EPALE, including your National Support Service, the national and European stakeholders, an EU Policy page, and this Help & FAQs page.</span></span></p></div></div></div></div> </div> </div> <div class="faq-section"> <div> <h3>EPALE account</h3> <div class="views-row"><div class="ecl-row ecl-accordion" data-ecl-auto-init="Accordion" data-ecl-accordion><div class="ecl-accordion__item"><h3 class="ecl-accordion__title"><button type="button" class="ecl-accordion__toggle" data-ecl-accordion-toggle aria-controls="content-370815"><span class="ecl-accordion__toggle-flex"><span class="ecl-accordion__toggle-title">Why should I create an EPALE account?</span><svg class="ecl-icon ecl-icon--s ecl-accordion__toggle-icon" focusable="false" aria-hidden="true" data-ecl-accordion-icon><use xlink:href="/themes/contrib/oe_theme/dist/ec/images/icons/sprites/icons.svg#plus"></use></svg></span></button></h3><div class="ecl-accordion__content" hidden id="content-370815" role="region" ><p><span style="color:#4D4D4D;font-family:'default (EC Square Sans Regular)', 'EC Square Sans Regular';"><span lang="EN-GB">You need an EPALE account to participate actively in the platform, access all resources, promote your projects, and connect with other community members. Don’t miss this opportunity to get the most from EPALE!</span></span></p></div></div></div></div> <div class="views-row"><div class="ecl-row ecl-accordion" data-ecl-auto-init="Accordion" data-ecl-accordion><div class="ecl-accordion__item"><h3 class="ecl-accordion__title"><button type="button" class="ecl-accordion__toggle" data-ecl-accordion-toggle aria-controls="content-509"><span class="ecl-accordion__toggle-flex"><span class="ecl-accordion__toggle-title">How can I create an EPALE account? </span><svg class="ecl-icon ecl-icon--s ecl-accordion__toggle-icon" focusable="false" aria-hidden="true" data-ecl-accordion-icon><use xlink:href="/themes/contrib/oe_theme/dist/ec/images/icons/sprites/icons.svg#plus"></use></svg></span></button></h3><div class="ecl-accordion__content" hidden id="content-509" role="region" ><p><span style="color:#4D4D4D;font-family:'default (EC Square Sans Regular)', 'EC Square Sans Regular';"><span lang="EN-GB">Click the “Create an Account” button on the homepage to start your EPALE journey. The registration system will automatically redirect you to the EU Login site. </span></span></p><p><span style="color:#4D4D4D;font-family:'default (EC Square Sans Regular)', 'EC Square Sans Regular';"><span lang="EN-GB"><strong>If you are already registered with EU Login</strong>, simply log in to the site with your EU Login credentials to add an account on EPALE.</span></span></p><p><span style="color:#4D4D4D;font-family:'default (EC Square Sans Regular)', 'EC Square Sans Regular';"><span lang="EN-GB"><strong>If you do not have an EU Login account yet</strong>, you can create one from this page. Click on the "Create an account" link on the EU Login main page. After you have filled out the form, you will receive an email to confirm your registration. If you cannot find the e-mail, remember to check your spam or junk folder. The next step is to click the link in the e-mail or copy/paste it into your browser's address bar. Select a password and confirm it t. After clicking on “Proceed,” you will be redirected to EPALE to complete your registration on the platform.  Once you have entered the last details and accepted the Community Guidelines, you have completed your registration request to EPALE. </span></span></p><p><span style="color:#4D4D4D;font-family:'default (EC Square Sans Regular)', 'EC Square Sans Regular';"><span lang="EN-GB">Please remember that your account needs to be validated and activated before accessing the site, and this process generally takes a few days. You will receive a confirmation e-mail when your account has been approved. And then… well, welcome to our Community!</span></span></p></div></div></div></div> <div class="views-row"><div class="ecl-row ecl-accordion" data-ecl-auto-init="Accordion" data-ecl-accordion><div class="ecl-accordion__item"><h3 class="ecl-accordion__title"><button type="button" class="ecl-accordion__toggle" data-ecl-accordion-toggle aria-controls="content-370817"><span class="ecl-accordion__toggle-flex"><span class="ecl-accordion__toggle-title">How can I log in to EPALE? </span><svg class="ecl-icon ecl-icon--s ecl-accordion__toggle-icon" focusable="false" aria-hidden="true" data-ecl-accordion-icon><use xlink:href="/themes/contrib/oe_theme/dist/ec/images/icons/sprites/icons.svg#plus"></use></svg></span></button></h3><div class="ecl-accordion__content" hidden id="content-370817" role="region" ><p><span style="color:#4D4D4D;font-family:'default (EC Square Sans Regular)', 'EC Square Sans Regular';"><span lang="EN-GB">On the EPALE homepage, click on the "Login" button.</span></span></p><p><span style="color:#4D4D4D;font-family:'default (EC Square Sans Regular)', 'EC Square Sans Regular';"><span lang="EN-GB"><strong>If you have created an account through EU Login</strong>, select "Login into EPALE with EU Login." The system will take you back to the EU Login website, where you can type your EU login credentials. Afterward, the system will take you back to EPALE, where you will be directly logged into the platform.</span></span></p><p><span style="color:#4D4D4D;font-family:'default (EC Square Sans Regular)', 'EC Square Sans Regular';"><span lang="EN-GB"><strong>If you don’t have an EU Login account</strong>, click the “Login” button and select “Log in with e-mail and password.” Type the credentials you chose during the registration phase and log in to the platform.</span></span></p><p><span style="color:#4D4D4D;font-family:'default (EC Square Sans Regular)', 'EC Square Sans Regular';"><span lang="EN-GB">We have created a video tutorial guiding you through all the steps of the registration process. You can access it </span></span><span style="font-family:'default (EC Square Sans Regular)', 'EC Square Sans Regular';"><span lang="EN-GB">at the top of this page or</span></span><span style="color:#4D4D4D;font-family:'default (EC Square Sans Regular)', 'EC Square Sans Regular';"><span lang="EN-GB"> </span></span><a href="https://www.youtube.com/watch?v=jYnqlH13m7k" target="_blank"><span style="color:#4D4D4D;font-family:'default (EC Square Sans Regular)', 'EC Square Sans Regular';"><span lang="EN-GB"><u>at this link</u>.</span></span></a></p></div></div></div></div> <div class="views-row"><div class="ecl-row ecl-accordion" data-ecl-auto-init="Accordion" data-ecl-accordion><div class="ecl-accordion__item"><h3 class="ecl-accordion__title"><button type="button" class="ecl-accordion__toggle" data-ecl-accordion-toggle aria-controls="content-370818"><span class="ecl-accordion__toggle-flex"><span class="ecl-accordion__toggle-title">How can I merge my old EPALE account with my EU login account?</span><svg class="ecl-icon ecl-icon--s ecl-accordion__toggle-icon" focusable="false" aria-hidden="true" data-ecl-accordion-icon><use xlink:href="/themes/contrib/oe_theme/dist/ec/images/icons/sprites/icons.svg#plus"></use></svg></span></button></h3><div class="ecl-accordion__content" hidden id="content-370818" role="region" ><p><span style="color:#4D4D4D;font-family:'default (EC Square Sans Regular)', 'EC Square Sans Regular';"><span lang="EN-GB">Click the “Login” button, and select “Login with e-mail and password.” Type your EPALE credentials and click on “Merge EU Login.” You will be redirected to the EU Login page, where you need to enter your EU Login credentials. Do not worry if the emails are different. After this step, follow the instructions, and your accounts will be merged. This way, you can log into EPALE with your EU Login.</span></span></p></div></div></div></div> <div class="views-row"><div class="ecl-row ecl-accordion" data-ecl-auto-init="Accordion" data-ecl-accordion><div class="ecl-accordion__item"><h3 class="ecl-accordion__title"><button type="button" class="ecl-accordion__toggle" data-ecl-accordion-toggle aria-controls="content-370819"><span class="ecl-accordion__toggle-flex"><span class="ecl-accordion__toggle-title">How do I set up my profile?</span><svg class="ecl-icon ecl-icon--s ecl-accordion__toggle-icon" focusable="false" aria-hidden="true" data-ecl-accordion-icon><use xlink:href="/themes/contrib/oe_theme/dist/ec/images/icons/sprites/icons.svg#plus"></use></svg></span></button></h3><div class="ecl-accordion__content" hidden id="content-370819" role="region" ><p><span style="color:#4D4D4D;font-family:'default (EC Square Sans Regular)', 'EC Square Sans Regular';"><span lang="EN-GB">On the EPALE top menu, hover over your profile name and select “MyProfile.” Pick the “Edit” option to edit your details.</span></span></p><p><span style="color:#4D4D4D;font-family:'default (EC Square Sans Regular)', 'EC Square Sans Regular';"><span lang="EN-GB">In the “Profile Details” section, you can add or update details to your profile to enrich your presentation. </span></span></p><p><span style="color:#4D4D4D;font-family:'default (EC Square Sans Regular)', 'EC Square Sans Regular';"><span lang="EN-GB">In the “Account Information” section, you can update your login data (email and password), <strong>only if you access EPALE with email and password</strong>. On the other hand, if you are using the EU Login function, these details must be edited directly on the EU Login site, not on EPALE.</span></span></p><p><span style="color:#4D4D4D;font-family:'default (EC Square Sans Regular)', 'EC Square Sans Regular';"><span lang="EN-GB">Under “Language & Region,” you can update your language and country preferences.</span></span></p><p><span style="color:#4D4D4D;font-family:'default (EC Square Sans Regular)', 'EC Square Sans Regular';"><span lang="EN-GB">In the “Notifications” section, you can manage your preferences for automatic notifications from EPALE.</span></span></p></div></div></div></div> <div class="views-row"><div class="ecl-row ecl-accordion" data-ecl-auto-init="Accordion" data-ecl-accordion><div class="ecl-accordion__item"><h3 class="ecl-accordion__title"><button type="button" class="ecl-accordion__toggle" data-ecl-accordion-toggle aria-controls="content-370820"><span class="ecl-accordion__toggle-flex"><span class="ecl-accordion__toggle-title">What can I find in my dashboard?</span><svg class="ecl-icon ecl-icon--s ecl-accordion__toggle-icon" focusable="false" aria-hidden="true" data-ecl-accordion-icon><use xlink:href="/themes/contrib/oe_theme/dist/ec/images/icons/sprites/icons.svg#plus"></use></svg></span></button></h3><div class="ecl-accordion__content" hidden id="content-370820" role="region" ><p><span style="color:#4D4D4D;font-family:'default (EC Square Sans Regular)', 'EC Square Sans Regular';"><span lang="EN-GB">From the EPALE menu, hover over your profile name and then go to “MyDashboard” to easily access all your contributions to the platform, such as blog posts, news, resources, comments, groups, and your favourites.</span></span></p></div></div></div></div> </div> </div> <div class="faq-section"> <div> <h3>Contribute</h3> <div class="views-row"><div class="ecl-row ecl-accordion" data-ecl-auto-init="Accordion" data-ecl-accordion><div class="ecl-accordion__item"><h3 class="ecl-accordion__title"><button type="button" class="ecl-accordion__toggle" data-ecl-accordion-toggle aria-controls="content-370821"><span class="ecl-accordion__toggle-flex"><span class="ecl-accordion__toggle-title">How can I upload content to EPALE?</span><svg class="ecl-icon ecl-icon--s ecl-accordion__toggle-icon" focusable="false" aria-hidden="true" data-ecl-accordion-icon><use xlink:href="/themes/contrib/oe_theme/dist/ec/images/icons/sprites/icons.svg#plus"></use></svg></span></button></h3><div class="ecl-accordion__content" hidden id="content-370821" role="region" ><p style="border-style:none;margin-bottom:0in;margin-left:0in;margin-right:0in;margin-top:2.0pt;page-break-after:avoid;"><span style="color:#4D4D4D;font-family:'default (EC Square Sans Regular)', 'EC Square Sans Regular';"><span lang="EN-GB">You can add different types of content to EPALE: news articles, blog posts, resources, or events. You can just click on “Add a new post” in each dedicated section, which can be reached under the Menu item “Contribute.” To show you how to add content on EPALE easily, we have created a short video tutorial on publishing content on EPALE: the video is reachable </span></span><span style="font-family:'default (EC Square Sans Regular)', 'EC Square Sans Regular';"><span lang="EN-GB">at the top of this page or </span></span><span style="color:#4D4D4D;font-family:'default (EC Square Sans Regular)', 'EC Square Sans Regular';"><span lang="EN-GB">at this <strong></strong></span></span><a href="https://www.youtube.com/watch?v=t-qBrBASXdI" target="_blank"><span style="color:#4D4D4D;font-family:'default (EC Square Sans Regular)', 'EC Square Sans Regular';"><span lang="EN-GB"><strong>link</strong></span></span></a><span style="color:#4D4D4D;font-family:'default (EC Square Sans Regular)', 'EC Square Sans Regular';"><span lang="EN-GB">. It is a tutorial on publishing Blog Posts, but you can also follow it to create other content, as the main steps are the same for all types of content.</span></span></p></div></div></div></div> <div class="views-row"><div class="ecl-row ecl-accordion" data-ecl-auto-init="Accordion" data-ecl-accordion><div class="ecl-accordion__item"><h3 class="ecl-accordion__title"><button type="button" class="ecl-accordion__toggle" data-ecl-accordion-toggle aria-controls="content-370822"><span class="ecl-accordion__toggle-flex"><span class="ecl-accordion__toggle-title">What are the requirements for uploading media in a post?</span><svg class="ecl-icon ecl-icon--s ecl-accordion__toggle-icon" focusable="false" aria-hidden="true" data-ecl-accordion-icon><use xlink:href="/themes/contrib/oe_theme/dist/ec/images/icons/sprites/icons.svg#plus"></use></svg></span></button></h3><div class="ecl-accordion__content" hidden id="content-370822" role="region" ><p><span style="color:#4D4D4D;"><span lang="EN-GB">You can add images, videos, and pdf files to your posts.</span></span></p><p><span style="color:#4D4D4D;"><span lang="EN-GB"><strong>Images</strong></span></span></p><p><span style="color:#4D4D4D;"><span lang="EN-GB">You can add one image in the “Slide image” section, which will then appear in the preview of your content. The recommended size to display the image correctly in the preview is 800x420 px. If you upload an image with a different size, it will be cut if necessary.</span></span></p><p><span style="color:#4D4D4D;"><span lang="EN-GB">You can also add images to the body of your content through the “Insert media” button in the editor menu. Also in this case, the recommended image size is 800x420 px. Images with a larger width will automatically be resized to fit the correct width. Images with a smaller width size will remain as they are, which is not optimal. You will see a preview of the image after saving your post. </span></span></p><p style="border-style:none;"><span style="color:#4D4D4D;"><span lang="EN-GB"><strong>Videos</strong></span></span></p><p style="border-style:none;"><span style="color:#4D4D4D;"><span lang="EN-GB">You can use the “Insert media” button to upload videos (mp4, avi, mov, wmv): the file will be available on a video player and will also be downloadable.</span></span></p><p style="border-style:none;"><span style="color:#4D4D4D;"><span lang="EN-GB"><strong>PDF files</strong></span></span></p><p><span style="color:#4D4D4D;"><span lang="EN-GB">To upload a PDF file, you need to use the Attachments function located after the Body section. By default, the file will be displayed at the bottom of the post.</span></span></p></div></div></div></div> <div class="views-row"><div class="ecl-row ecl-accordion" data-ecl-auto-init="Accordion" data-ecl-accordion><div class="ecl-accordion__item"><h3 class="ecl-accordion__title"><button type="button" class="ecl-accordion__toggle" data-ecl-accordion-toggle aria-controls="content-370823"><span class="ecl-accordion__toggle-flex"><span class="ecl-accordion__toggle-title">What are the EPALE Themes?</span><svg class="ecl-icon ecl-icon--s ecl-accordion__toggle-icon" focusable="false" aria-hidden="true" data-ecl-accordion-icon><use xlink:href="/themes/contrib/oe_theme/dist/ec/images/icons/sprites/icons.svg#plus"></use></svg></span></button></h3><div class="ecl-accordion__content" hidden id="content-370823" role="region" ><p><span style="color:#4D4D4D;font-family:'default (EC Square Sans Regular)', 'EC Square Sans Regular';"><span lang="EN-GB">EPALE Themes collect the content hosted on EPALE by similar topics. When you upload any content item, you can select the most appropriate themes by choosing them from the drop-down menu “Themes addressed.” First, you need to select the main category (LEARNERS, ENVIRONMENT, SKILLS, POLICY, QUALITY) and then one of the themes associated with the category. EPALE Themes can also be accessed from the main menu, and allow you to navigate the platform by selecting the topic of your interest.</span></span></p></div></div></div></div> </div> </div> <div class="faq-section"> <div> <h3>Collaborate</h3> <div class="views-row"><div class="ecl-row ecl-accordion" data-ecl-auto-init="Accordion" data-ecl-accordion><div class="ecl-accordion__item"><h3 class="ecl-accordion__title"><button type="button" class="ecl-accordion__toggle" data-ecl-accordion-toggle aria-controls="content-370824"><span class="ecl-accordion__toggle-flex"><span class="ecl-accordion__toggle-title">How does the EPALE Partner Search work?</span><svg class="ecl-icon ecl-icon--s ecl-accordion__toggle-icon" focusable="false" aria-hidden="true" data-ecl-accordion-icon><use xlink:href="/themes/contrib/oe_theme/dist/ec/images/icons/sprites/icons.svg#plus"></use></svg></span></button></h3><div class="ecl-accordion__content" hidden id="content-370824" role="region" ><p><span style="color:#4D4D4D;font-family:'default (EC Square Sans Regular)', 'EC Square Sans Regular';"><span lang="EN-GB">The EPALE Partner Search is a unique tool for exchanging ideas and creating networking opportunities with individuals or organisations. The EPALE Partner Search allows you to create a partner request to build networks with Europe’s adult learning community by inviting others to contact you and get involved. You can also use the EPALE Partner Search to find organisations and individuals who are interested in collaborating with you, simply by searching by country, activity, and organisation type.</span></span></p><p><span style="color:#4D4D4D;font-family:'default (EC Square Sans Regular)', 'EC Square Sans Regular';"><span lang="EN-GB">A short video tutorial on the Partner Search function on EPALE is available at the top of this page or </span></span><a href="https://www.youtube.com/watch?v=3HEEgDpjNWo" target="_blank"><span style="color:#4D4D4D;font-family:'default (EC Square Sans Regular)', 'EC Square Sans Regular';"><span lang="EN-GB"><strong><u>at this link</u></strong>.</span></span></a></p></div></div></div></div> <div class="views-row"><div class="ecl-row ecl-accordion" data-ecl-auto-init="Accordion" data-ecl-accordion><div class="ecl-accordion__item"><h3 class="ecl-accordion__title"><button type="button" class="ecl-accordion__toggle" data-ecl-accordion-toggle aria-controls="content-165887"><span class="ecl-accordion__toggle-flex"><span class="ecl-accordion__toggle-title">What are the EPALE Communities of Practice? </span><svg class="ecl-icon ecl-icon--s ecl-accordion__toggle-icon" focusable="false" aria-hidden="true" data-ecl-accordion-icon><use xlink:href="/themes/contrib/oe_theme/dist/ec/images/icons/sprites/icons.svg#plus"></use></svg></span></button></h3><div class="ecl-accordion__content" hidden id="content-165887" role="region" ><p><span style="font-family:'default (EC Square Sans Regular)', 'EC Square Sans Regular';"><span lang="EN-GB">Communities of Practice are <strong>public online groups </strong>where people with similar interests in adult learning come together. Anyone can register to actively participate, but there’s no need to register to read the content. This ensures a wider audience for your public content. You can open a new Community of Practice </span></span><a href="https://epale.ec.europa.eu/en/content/community-practice-request-form" target="_blank"><span style="font-family:'default (EC Square Sans Regular)', 'EC Square Sans Regular';"><span lang="EN-GB"><strong>at this link</strong>.</span></span></a><span style="font-family:'default (EC Square Sans Regular)', 'EC Square Sans Regular';"><span lang="EN-GB"> Requests will be moderated by the EPALE administrators, and within a few days, you will receive email confirmation of the group's creation.</span></span></p></div></div></div></div> <div class="views-row"><div class="ecl-row ecl-accordion" data-ecl-auto-init="Accordion" data-ecl-accordion><div class="ecl-accordion__item"><h3 class="ecl-accordion__title"><button type="button" class="ecl-accordion__toggle" data-ecl-accordion-toggle aria-controls="content-165886"><span class="ecl-accordion__toggle-flex"><span class="ecl-accordion__toggle-title">What are the EPALE Collaborative Spaces?</span><svg class="ecl-icon ecl-icon--s ecl-accordion__toggle-icon" focusable="false" aria-hidden="true" data-ecl-accordion-icon><use xlink:href="/themes/contrib/oe_theme/dist/ec/images/icons/sprites/icons.svg#plus"></use></svg></span></button></h3><div class="ecl-accordion__content" hidden id="content-165886" role="region" ><p><span style="font-family:'default (EC Square Sans Regular)', 'EC Square Sans Regular';"><span lang="EN-GB">Collaborative spaces are <strong>private online groups</strong> where adult learning professionals with similar interests can come together to exchange ideas, resources, and best practices. Each collaborative space has a moderator who can add new people to the group. Collaborative spaces are closed and private groups; therefore, you need to apply to join and actively participate. You can request a new Collaborative Space </span></span><a href="https://epale.ec.europa.eu/en/partner-search/request-collaborative-space" target="_blank"><span style="font-family:'default (EC Square Sans Regular)', 'EC Square Sans Regular';"><span lang="EN-GB"><strong>using this link</strong></span></span></a><span style="font-family:'default (EC Square Sans Regular)', 'EC Square Sans Regular';"><span lang="EN-GB">. Requests will be moderated by the EPALE administrators, and within a few days, you will receive email confirmation of the group's creation.</span></span></p></div></div></div></div> <div class="views-row"><div class="ecl-row ecl-accordion" data-ecl-auto-init="Accordion" data-ecl-accordion><div class="ecl-accordion__item"><h3 class="ecl-accordion__title"><button type="button" class="ecl-accordion__toggle" data-ecl-accordion-toggle aria-controls="content-370825"><span class="ecl-accordion__toggle-flex"><span class="ecl-accordion__toggle-title">What are the EPALE Erasmus+ spaces?</span><svg class="ecl-icon ecl-icon--s ecl-accordion__toggle-icon" focusable="false" aria-hidden="true" data-ecl-accordion-icon><use xlink:href="/themes/contrib/oe_theme/dist/ec/images/icons/sprites/icons.svg#plus"></use></svg></span></button></h3><div class="ecl-accordion__content" hidden id="content-370825" role="region" ><p><span style="font-family:'default (EC Square Sans Regular)', 'EC Square Sans Regular';"><span lang="EN-GB">Erasmus+ Space is a safe and secure tool specially designed for Erasmus+ KA1 and KA2 projects. Project coordinators and their partners can use it for project management and dissemination, as it allows publishing content privately and for the public. The main objective is the implementation of mixed mobility and cooperation projects, in particular, starting with online meetings followed by physical meetings. Erasmus+ Spaces are closed groups; therefore you need to apply to join and actively participate. At the same time, they offer the possibility to publish public content for a wider audience. You can request a new Erasmus+ Space </span></span><a href="https://epale.ec.europa.eu/en/content/erasmus-space-request-form" target="_blank"><span style="font-family:'default (EC Square Sans Regular)', 'EC Square Sans Regular';"><span lang="EN-GB"><strong>using this link</strong></span></span></a><span style="font-family:'default (EC Square Sans Regular)', 'EC Square Sans Regular';"><span lang="EN-GB">. Requests will be moderated by the EPALE administrators, and within a few days, you will receive email confirmation of the group's creation.</span></span></p></div></div></div></div> </div> </div> </div> </div> </div> </div> </div> <main class="ecl-site-main-core ecl-u-mv-2xl"> <div class="ecl-container"> <div class="ecl-row"> <div id="main-content-wrapper" class="ecl-col-s-12 ecl-col-m-12"> <div role="region" title="Content" class="region region-content"> <div id="block-epale-main-page-content" class="block block-system-main-block"> <article class="node node--webform node--full"> <div class="before-content"> <div class="field field--name-body clearfix field__item"><h2><strong>Help request</strong></h2><p>EPALE is managed on a day-to-day basis by a Central Support Team with the help of 37 National Support Teams across Europe. If you have any issues or comments, you can <a href="/nss" data-testid="link-with-safety" title="https://epale.ec.europa.eu/en/nss" data-renderer-mark="true">contact your National Support Service directly</a>, or use the form below to get in touch with the Central Support Team.</p></div> </div> <div class="node--content"> <div class="field field--name-webform field__item"><form class="webform-submission-form webform-submission-add-form webform-submission-help-form webform-submission-help-add-form webform-submission-help-node-370512-form webform-submission-help-node-370512-add-form js-webform-details-toggle webform-details-toggle" data-drupal-selector="webform-submission-help-node-370512-add-form" action="/en/help-and-faq" method="post" id="webform-submission-help-node-370512-add-form" accept-charset="UTF-8"> <div id="edit-markup" class="js-form-item form-item js-form-type-webform-markup form-item-markup js-form-item-markup ecl-form-group form-no-label ecl-u-mv-m"> <h2>Contact us</h2> 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