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AT&T Internet support for Internet customers - AT&T® Official Site
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width-full max-width-group"><div></div></div></div></div></div></div></div><div id="supportTopicMain" class="SupportTopicHeadPanel_supportTopicMain__7cOBF pad-t-2"><div id="supportTopicHead" class="SupportTopicHeadPanel_supportTopicHeadUnauth__kiFTY"><div id="supportTopicHeadLeft" class="SupportTopicHeadPanel_supportTopicHeadLeft50__ot575"><div id="supportTopicTitleDesc" class="SupportTopicHeadPanel_supportTopicTitleDesc__m49xa"><div class="global-styles_serviceMainContainer__9q_ut"><div class=" "><div class="SupportingTitleDesc_supportTopicIconBoxContainer__DuyDJ pad-b-xxs"><div id="supportTopicIconBox" class="SupportingTitleDesc_supportTopicIconBox__5tQKQ"><svg aria-label="AT&T Internet support" aria-hidden="false" focusable="false" class="svg-accent-att-blue color-black" height="64" width="64" viewBox="0 0 96 96"><path class="svg-accent" d="M81.1 76.39l8.52-4.17-29-11.6 11.6 29 4.17-8.52 8.87 8.9L90 85.26zm-5.28 1.32l-3.42 7-8.19-20.5L84.7 72.4l-7 3.42 9.44 9.44-1.89 1.89z"/><path class="svg-base" d="M49.51 79.56c3.19-2.93 5.9-8.39 7.69-15.8a85.27 85.27 0 002.19-19.24H80A35.89 35.89 0 0175.16 62l1.73 1a38 38 0 10-13.48 13.67l-1-1.72a36 36 0 01-12.9 4.61zm6.1-17.85a31 31 0 00-23.19 0 85.32 85.32 0 01-1.79-17.17h26.76a85.48 85.48 0 01-1.78 17.17zm-25-19.19a83.47 83.47 0 011.78-16.19A31.11 31.11 0 0044 28.57a31 31 0 0011.63-2.28 84.57 84.57 0 011.79 16.23zm49.32 0H59.38a86.17 86.17 0 00-1.89-17.07A31.22 31.22 0 0068 17.23a35.88 35.88 0 0112 25.29zM66.49 15.94A29.35 29.35 0 0157 23.47c-1.76-6.85-4.38-12.14-7.51-15a35.82 35.82 0 0117 7.47zm-11.35 8.38A29.14 29.14 0 0144 26.57a29.18 29.18 0 01-11.09-2.21C35.3 14.6 39.43 8 44 8s8.71 6.58 11.14 16.32zM31 23.51A29.26 29.26 0 0121.47 16a35.72 35.72 0 0117-7.54c-3.1 2.87-5.72 8.19-7.47 15.05zm-11-6.23a31.28 31.28 0 0010.52 8.22 85 85 0 00-1.88 17H8.06A35.91 35.91 0 0120 17.28zM8 44.52h20.63a86.34 86.34 0 001.89 18 31.32 31.32 0 00-10.58 8.22A35.93 35.93 0 018 44.52zm13.46 27.53A29.23 29.23 0 0131 64.51c1.75 6.85 4.37 12.16 7.51 15a35.91 35.91 0 01-17.05-7.46zm11.41-8.39a29.09 29.09 0 0122.29 0C52.65 73.75 48.4 80 44 80c-4.57 0-8.7-6.58-11.13-16.34z"/></svg></div><div><h1 class="mar-b-xs heading-lg">AT&T Internet support</h1></div></div><div class=""><div class="type-base rte-styles">Get help with your internet service, Wi-Fi gateways, and extenders. Find out how to fix common issues or contact us.</div></div></div></div></div><div></div></div><div id="supportTopicHeadRight" class="SupportTopicHeadPanel_supportTopicHeadRight__mxYmO"><div class="SupportTopicHeadPanel_supportTopinLoginContainer__OE7Vz pad-r-xxs pad-l-xxs"><div class="undefined pad-t-2 pad-r-xs"><div class="type-base rte-styles">Want personalized help?</div></div><div id="supportTopinLogin" class="SupportTopicHeadPanel_supportTopinLogin__2fOJt"><button id="signin-internet" type="button" tabindex="0" class="jsx-1196099039 btn-primary btn-small">Sign in</button></div></div></div></div><div id="card222"></div></div><div id="semiAuthScroll"></div> <div class="JumpLinkPanel_jumpLinkContainer__OW_8_ JumpLinkPanel_jumpLinkSmallContainer__xLpKW" id="jumpLinkContainer"></div><div class="InternetLanderContainer_paddingJumplink__D2WaM"></div> <div><div><div><div><div><div><div id="topSolutionMain" class="InternetLanderContainer_topSolutionMainContainer__Au2iX"><div class="InternetLanderContainer_JumpLinkAnchor__mS9bN"><a role="link" data-name="topSolutionsSection" tabindex="0">topSolutionsSection</a></div><div id="topSolutionHeading" class="InternetLanderContainer_topSolutionHead__gPikR"><div class="InternetLanderContainer_bulbIcon__ReIzn"><svg aria-label="Top solutions" aria-hidden="false" focusable="false" class="svg-accent-att-blue color-black" height="64" width="64" viewBox="0 0 96 96"><path class="svg-base" d="M73.41 30.43a24.32 24.32 0 00-4.58-10 26 26 0 00-41.66 0 24.32 24.32 0 00-4.58 10 23.41 23.41 0 005.23 19.23l4.24 4.78C36.71 59.09 37 67 37 67v13a6 6 0 006 6h10a6 6 0 006-6V67c0-.08.29-7.94 5-12.63l4.22-4.76a23.41 23.41 0 005.19-19.18zM57 72H39v-4h18zm-18 2h18v4H39zm14 10H43a4 4 0 01-4-4h18a4 4 0 01-4 4zm13.69-35.66L62.53 53c-4.24 4.24-5.23 10.56-5.46 13H38.93c-.22-2.41-1.21-8.72-5.42-12.93l-4.18-4.71a21.38 21.38 0 01-4.77-17.55 22.29 22.29 0 014.21-9.17 24 24 0 0138.46 0 22.29 22.29 0 014.21 9.17 21.38 21.38 0 01-4.75 17.53z"/><path class="svg-accent" d="M52 63h-2V43h-4v20h-2V43h-2.5a4.5 4.5 0 114.5-4.5V41h4v-2.5a4.5 4.5 0 114.5 4.5H52zm0-22h2.5a2.5 2.5 0 10-2.5-2.5zm-10.5-5a2.5 2.5 0 000 5H44v-2.5a2.5 2.5 0 00-2.5-2.5z"/></svg></div><h2 class="mar-b-xs heading-lg">Top solutions</h2></div><div class="container"><div class="row flex-wrap InternetLanderContainer_commonpanel__EF18x"><!--$--><div class=" grid-col-12"><style> .subContainer { min-height: 298px; } .buttonSizePosition{ position: absolute; bottom: 24px; width: calc(100% - 48px); } </style><div role="region" aria-label="Loader card" class="card height-full rel z0 pad-sm-lg pad-md-md undefined bgcolor theme-base-bg bg-white color-gray-800 pad-xs-sm radius-lg subContainer "><div class="flex"><div class="shimmer width-full shapedcontainer-shimmer width-lg-all height-lg-all radius-lg " data-testid="shapedcontainer-shimmer"></div><div class="mar-l-xxs mar-t-xs" style="width:50%"><div class="shimmer width-full height-sm heading-shimmer " data-testid="heading-shimmer"></div></div></div><div class="flex"><div style="width:95%" class="mar-t-md"><div class="shimmer width-full height-xs copy-shimmer flex mar-b-xxs " data-testid="copy-shimmer"></div><div class="shimmer width-full height-xs copy-shimmer flex mar-b-xxs " data-testid="copy-shimmer"></div><div class="shimmer width-full height-xs copy-shimmer flex mar-b-xxs " data-testid="copy-shimmer"></div></div></div><div class="buttonSizePosition" role="region" aria-label="Button Loader" tabindex="0"><div class="mar-t-xs"><div class="shimmer width-full button-shimmer pill-radius round inline-flex height-md-all width-full mar-t-md " data-testid="button-shimmer"></div></div></div></div></div><div class=" grid-col-12"><style> .subContainer { min-height: 298px; } .buttonSizePosition{ position: absolute; bottom: 24px; width: calc(100% - 48px); } </style><div role="region" aria-label="Loader card" class="card height-full rel z0 pad-sm-lg pad-md-md undefined bgcolor theme-base-bg bg-white color-gray-800 pad-xs-sm radius-lg subContainer "><div class="flex"><div class="shimmer width-full shapedcontainer-shimmer width-lg-all height-lg-all radius-lg " data-testid="shapedcontainer-shimmer"></div><div class="mar-l-xxs mar-t-xs" style="width:50%"><div class="shimmer width-full height-sm heading-shimmer " data-testid="heading-shimmer"></div></div></div><div class="flex"><div style="width:95%" class="mar-t-md"><div class="shimmer width-full height-xs copy-shimmer flex mar-b-xxs " data-testid="copy-shimmer"></div><div class="shimmer width-full height-xs copy-shimmer flex mar-b-xxs " data-testid="copy-shimmer"></div><div class="shimmer width-full height-xs copy-shimmer flex mar-b-xxs " data-testid="copy-shimmer"></div></div></div><div class="buttonSizePosition" role="region" aria-label="Button Loader" tabindex="0"><div class="mar-t-xs"><div class="shimmer width-full button-shimmer pill-radius round inline-flex height-md-all width-full mar-t-md " data-testid="button-shimmer"></div></div></div></div></div><div class=" grid-col-12"><style> .subContainer { min-height: 298px; } .buttonSizePosition{ position: absolute; bottom: 24px; width: calc(100% - 48px); } </style><div role="region" aria-label="Loader card" class="card height-full rel z0 pad-sm-lg pad-md-md undefined bgcolor theme-base-bg bg-white color-gray-800 pad-xs-sm radius-lg subContainer "><div class="flex"><div class="shimmer width-full shapedcontainer-shimmer width-lg-all height-lg-all radius-lg " data-testid="shapedcontainer-shimmer"></div><div class="mar-l-xxs mar-t-xs" style="width:50%"><div class="shimmer width-full height-sm heading-shimmer " data-testid="heading-shimmer"></div></div></div><div class="flex"><div style="width:95%" class="mar-t-md"><div class="shimmer width-full height-xs copy-shimmer flex mar-b-xxs " data-testid="copy-shimmer"></div><div class="shimmer width-full height-xs copy-shimmer flex mar-b-xxs " data-testid="copy-shimmer"></div><div class="shimmer width-full height-xs copy-shimmer flex mar-b-xxs " data-testid="copy-shimmer"></div></div></div><div class="buttonSizePosition" role="region" aria-label="Button Loader" tabindex="0"><div class="mar-t-xs"><div class="shimmer width-full button-shimmer pill-radius round inline-flex height-md-all width-full mar-t-md " data-testid="button-shimmer"></div></div></div></div></div><div class=" grid-col-12"><style> .subContainer { min-height: 298px; } .buttonSizePosition{ position: absolute; bottom: 24px; width: calc(100% - 48px); } </style><div role="region" aria-label="Loader card" class="card height-full rel z0 pad-sm-lg pad-md-md undefined bgcolor theme-base-bg bg-white color-gray-800 pad-xs-sm radius-lg subContainer "><div class="flex"><div class="shimmer width-full shapedcontainer-shimmer width-lg-all height-lg-all radius-lg " data-testid="shapedcontainer-shimmer"></div><div class="mar-l-xxs mar-t-xs" style="width:50%"><div class="shimmer width-full height-sm heading-shimmer " data-testid="heading-shimmer"></div></div></div><div class="flex"><div style="width:95%" class="mar-t-md"><div class="shimmer width-full height-xs copy-shimmer flex mar-b-xxs " data-testid="copy-shimmer"></div><div class="shimmer width-full height-xs copy-shimmer flex mar-b-xxs " data-testid="copy-shimmer"></div><div class="shimmer width-full height-xs copy-shimmer flex mar-b-xxs " data-testid="copy-shimmer"></div></div></div><div class="buttonSizePosition" role="region" aria-label="Button Loader" tabindex="0"><div class="mar-t-xs"><div class="shimmer width-full button-shimmer pill-radius round inline-flex height-md-all width-full mar-t-md " data-testid="button-shimmer"></div></div></div></div></div><div class=" grid-col-12"><style> .subContainer { min-height: 298px; } .buttonSizePosition{ position: absolute; bottom: 24px; width: calc(100% - 48px); } </style><div role="region" aria-label="Loader card" class="card height-full rel z0 pad-sm-lg pad-md-md undefined bgcolor theme-base-bg bg-white color-gray-800 pad-xs-sm radius-lg subContainer "><div class="flex"><div class="shimmer width-full shapedcontainer-shimmer width-lg-all height-lg-all radius-lg " data-testid="shapedcontainer-shimmer"></div><div class="mar-l-xxs mar-t-xs" style="width:50%"><div class="shimmer width-full height-sm heading-shimmer " data-testid="heading-shimmer"></div></div></div><div class="flex"><div style="width:95%" class="mar-t-md"><div class="shimmer width-full height-xs copy-shimmer flex mar-b-xxs " data-testid="copy-shimmer"></div><div class="shimmer width-full height-xs copy-shimmer flex mar-b-xxs " data-testid="copy-shimmer"></div><div class="shimmer width-full height-xs copy-shimmer flex mar-b-xxs " data-testid="copy-shimmer"></div></div></div><div class="buttonSizePosition" role="region" aria-label="Button Loader" tabindex="0"><div class="mar-t-xs"><div class="shimmer width-full button-shimmer pill-radius round inline-flex height-md-all width-full mar-t-md " data-testid="button-shimmer"></div></div></div></div></div><div class=" grid-col-12"><style> .subContainer { min-height: 298px; } .buttonSizePosition{ position: absolute; bottom: 24px; width: calc(100% - 48px); } </style><div role="region" aria-label="Loader card" class="card height-full rel z0 pad-sm-lg pad-md-md undefined bgcolor theme-base-bg bg-white color-gray-800 pad-xs-sm radius-lg subContainer "><div class="flex"><div class="shimmer width-full shapedcontainer-shimmer width-lg-all height-lg-all radius-lg " data-testid="shapedcontainer-shimmer"></div><div class="mar-l-xxs mar-t-xs" style="width:50%"><div class="shimmer width-full height-sm heading-shimmer " data-testid="heading-shimmer"></div></div></div><div class="flex"><div style="width:95%" class="mar-t-md"><div class="shimmer width-full height-xs copy-shimmer flex mar-b-xxs " data-testid="copy-shimmer"></div><div class="shimmer width-full height-xs copy-shimmer flex mar-b-xxs " data-testid="copy-shimmer"></div><div class="shimmer width-full height-xs copy-shimmer flex mar-b-xxs " data-testid="copy-shimmer"></div></div></div><div class="buttonSizePosition" role="region" aria-label="Button Loader" tabindex="0"><div class="mar-t-xs"><div class="shimmer width-full button-shimmer pill-radius round inline-flex height-md-all width-full mar-t-md " data-testid="button-shimmer"></div></div></div></div></div><!--/$--></div></div></div></div></div></div></div></div></div><div class="fixMyInternetOutageDirected"><div><div class="InternetLanderContainer_JumpLinkAnchor__mS9bN"><a role="link" data-name="fixAnIssue" tabindex="0">fixAnIssue</a></div></div></div><div class="InternetLanderContainer_supportContactUsPanelBackground__W9G94"><div class="InternetLanderContainer_supportContactUsPanelMain__sFZWJ"><div class="InternetLanderContainer_JumpLinkAnchor__mS9bN"><a role="link" data-name="contactUsHeading" tabindex="0">contactUsHeading</a></div><style> .shwCt { display: block; padding-left: 18px; } .hdeCt { display: none; } .supportSocialMediaPanel { margin: auto; width: 100%; align-self: center; text-align: center; } .whiteCls { color: white; } .contactUsTitle { display: flex; justify-content: flex-start; align-items: center; padding-bottom: 6px; color: #fff; gap: 12px; } @media screen and (min-width: 1324) { .contactUsTitle { margin-left: 22px; } } @media screen and (max-width: 767px) { .contactUsTitle { padding-left: 24px; } } .cardStyle{ border-radius: 16px !important; position: inherit !important; background-color: white; } @media (max-width: 1024px) and (min-width: 768px) { .socialMediaLinks .order-md { order: 3; } } @media only screen and (min-width: 1024px) { .socialMediaLinks .otherContactInfoContentDivRows { padding-left: 24px; } } </style><div id="card105" class="supportSocialMediaPanel "><div class="contactUsTitle" tabindex="0" role="contentInfo"><svg aria-label="contact us icon" aria-hidden="false" focusable="false" class="" height="48" width="48" viewBox="0 0 64 64"><path class="svg-base" d="M53 24h-2v-1a19 19 0 00-38 0v1h-2a5 5 0 00-5 5v7a5 5 0 005 5h2a19 19 0 0019 19h2a3 3 0 000-6h-2a3 3 0 00-3 3 2.92 2.92 0 00.1.73A17 17 0 0115 41V23a17 17 0 0134 0v18h4a5 5 0 005-5v-7a5 5 0 00-5-5zM11 39a3 3 0 01-3-3v-7a3 3 0 013-3h2v13zm45-3a3 3 0 01-3 3h-2V26h2a3 3 0 013 3z"/></svg><h2 class="mar-t-2 heading-lg whiteCls">Contact us</h2></div><div class="full-width-background"><div class="row flex-wrap flex-items-stretch flex-wrap"><div class=" grid-col-4 grid-col-4-md flex-self-stretch"><div class="shwCt height-full"><div role="region" aria-label="SupportChatPanel" class="card height-full rel z0 pad-sm-lg pad-md-md undefined bgcolor theme-base-bg border-shadow color-gray-800 pad-xs-sm radius-lg cardStyle "><style> @media only screen and (min-width: 768px) { .chatPanelMainDiv{ text-align: left; } } @media only screen and (min-width: 768px) and (max-width: 1024px){ .chatPanelMainDiv{ margin-bottom: 12px; }} @media only screen and (max-width: 768px) { .chatPanelMainDiv{ text-align: left; clear: both; } } </style><div class="chatPanelMainDiv"><style> .livechatCls { position: relative !important; text-align: center !important; padding-top: 30px !important; } .PreferToChatHeading b { font-weight: 500; } .PreferToChatHeading strong { font-weight: 500; } .OurChatAssistantsSpan { display: inline-block; } .helloIcon { height: 56px; width: 56px; } .displayFlex { display: flex; justify-content: flex-start; align-items: center; padding-bottom: 12px; } .livechatCls > div > div > button { width: 100% !important; max-width: 585px !important; min-width: 180px } @media only screen and (min-width: 768px) and (max-width: 830px) { .livechatCls{ & button{ min-width: 100% !important; & > *{ margin-left:0; width:18px; height:18px; } } } } #contactUsC2C { width: 100% !important; max-width: 585px !important; min-width: 180px !important; } #contactUsC2CB { width: 100% !important; } @media only screen and (min-width: 768px) { .chatPageHead { margin-bottom: 20px; text-rendering: optimizeLegibility; margin: 0; padding: 0; } .chatLoadingButton { bottom: 24px; } .chatLoadingButton button { color: #797e85 !important; background-color: #dcdfe3 !important; border-color: #dcdfe3 !important; } .loader { border: 2px solid #f3f3f3; border-radius: 50%; border-top-color: #3498db; -webkit-animation: spin 2s linear infinite; /* Safari */ animation: spin 2s linear infinite; box-sizing: border-box; top: 50%; left: 50%; width: 22px; height: 22px; float: left; margin-left: 14px; } .buttonText { margin-top: 4px; margin-left: 12px; float: left; margin-right: -20px; } } @media only screen and (min-width: 768px) and (min-width: 768px) and (max-width: 1023px) { .chatLoadingButton { bottom: 0px; } } .chatMainDiv { min-height: 218px; border-radius: 1px; } @media only screen and (max-width: 1023px) and (min-width: 768px) { .chatMainDiv { position: relative; } } @media only screen and (max-width: 768px) { .buttonText { margin-top: 4px; margin-left: 7px; float: left; } } /* Safari */ @-webkit-keyframes spin { 0% { -webkit-transform: rotate(0deg); } 100% { -webkit-transform: rotate(360deg); } } @keyframes spin { 100% { transform: rotate(0deg); } 100% { transform: rotate(360deg); } } @media only screen and (max-width: 767px) { .chatMainDiv { min-height: 210px; text-align: left; position: relative; } .chatCustomButton button { border: solid 1px #1d2329; background-color: #fff; } .chatLoadingButton { bottom: 16px; width: 100%; } .chatLoadingButton button { color: #797e85 !important; background-color: #dcdfe3 !important; border-color: #dcdfe3 !important; } .loader { border: 2px solid #f3f3f3; border-radius: 50%; border-top-color: #3498db; -webkit-animation: spin 2s linear infinite; /* Safari */ animation: spin 2s linear infinite; box-sizing: border-box; top: 50%; left: 50%; width: 22px; height: 22px; margin-top: 0px; margin-left: -5px; float: left; } } @media screen and (min-width:0 ) and (min-resolution: +72dpi) { .helloIcon { margin-top: 24px; height: auto; width: auto; } } @media only screen and (max-width: 280px) { .OurChatAssistantsSpan { width: auto !important; } } </style><div class="chatMainDiv"><div class="displayFlex"><svg aria-label="supportchathi" aria-hidden="false" focusable="false" class="svg-accent-att-blue color-black" height="64" width="64" viewBox="0 0 96 96"><path class="svg-base" d="M23 87.64V72h-8a6 6 0 01-6-6V18a6 6 0 016-6h66a6 6 0 016 6v48a6 6 0 01-6 6H41.68zM15 14a4 4 0 00-4 4v48a4 4 0 004 4h10v13.36L41 70h40a4 4 0 004-4V18a4 4 0 00-4-4z"/><path class="svg-accent" d="M36 32h2.26v8.87H49V32h2.26v20H49v-9H38.27v9H36zm21.16 0h2.25v20h-2.24z"/></svg><h3 class="mar-b-xs heading-sm"><strong>Chat with a rep</strong></h3></div><div class="type-sm rte-styles">We’ll start by asking you a few questions.</div><div id="livechat" class="livechatCls"><div id="contactUsC2CB"><div id="contactUsLoading" class="chatLoadingButton"><button id="object-Object-Loading-btn-1162" type="button" aria-label="Loading..." tabindex="0" class="jsx-1196099039 btn-primary btn-full-width"><div class="loader"></div> <!-- -->Loading...</button></div></div></div></div></div></div></div></div><div class="order-md pad-l-sm pad-r-xxs grid-col-8 grid-col-8-md"><div role="region" aria-label="SupportContactNumberPanelLabel" class="card height-full rel z0 pad-sm-lg pad-md-md undefined bgcolor theme-base-bg border-shadow color-gray-800 pad-xs-sm radius-lg cardStyle "><div><style> .displayFlexHead { display: flex; justify-content: space-between; align-items: center; padding-bottom: 12px; } .displayFlex1 { display: flex; } @media screen and (max-width: 767px) { flex-direction: column; } @media screen and (min-width: 768px) and (max-width: 1023px) { .displayFlex1 { flex-direction: row; } } @media screen and (max-width: 767px) { .displayFlex1 { flex-direction: column; } } </style><div class="displayFlexHead" tabindex="0" role="region" aria-label="Give us a call"><div class="flex flex-items"><svg aria-label="calling" 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tabindex="0" class='link hidden-desktop type-sm' href="tel:866.861.6075" >866.861.6075</a> <span class='hidden-mobile hidden-tablet type-sm'>866.861.6075</span></div></div></div><div class="otherContactInfoContentDivRowsSplit"><div><div class="type-sm otherContactInfoContentDivRowsSplit1 rte-styles"> M - F, 8 a.m. - 8 p.m. CT<br> Sa, 9 a.m. - 7 p.m. CT<br> Su CLOSED</div></div></div></div><div class="otherContactInfoContentDivRows"><div class="otherContactInfoContentDivRowsSplit"><div><div class="type-sm otherContactInfoContentDivRowsSplit1 otherContactInfoMarginBottom rte-styles"><b>Disability resources</b></div></div><div class=""><div class="type-sm rte-styles">TTY: <a aria-label=866.241.6567 tabindex="0" class='link hidden-desktop type-sm' href="tel:866.241.6567" >866.241.6567</a> <span class='hidden-mobile hidden-tablet type-sm'>866.241.6567</span> | Voice: <a aria-label=866.241.6568 tabindex="0" class='link hidden-desktop type-sm' href="tel:866.241.6568" >866.241.6568</a> <span 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Or, you can choose a topic for more help","serviceIssuesLabel":"We found [[number]] issues.","serviceCheckProgLabel":"Hang on while we look for service issues for the [[device name]] you’re using for [[CTN]].","outageIssueLabel":"We found an outage.","wifiCallingCta":"Learn how to set up Wi-Fi calling","serviceIssueLabel":"We found an issue.","outageIssuesLabel":"We found [[number]] outages.","outageLanderURL":"/outages/","serviceCheckProgLabel8":"Almost done!","outageHeading":"Local outages","checkDeviceLinkLabel":"Change device","serviceCheckProgLabel2":"Checking your location for coverage....","troubleshootLink":"Fix an issue","wifiCallingLabel":"Have access to internet? Try Wi-Fi calling on compatible devices to make calls or send texts.","helpText":"for more help.","serviceCheckProgLabel6":"Checking your network connection....","serviceCheckProgLabel4":"Checking for outages....","noOutageText":"No outages or issues? ","selectDeviceCTA":"Choose another device","serviceCheckProgLabel1":"Accessing the network....","serviceCheckProgLabel7":"Checking your SIM and device health....","serviceCheckHeading":"Service checkup","noResponseLabel":"We hit a snag and can't display your info right now. Give us some time and try again later."},"myWifiModal":{"guestWifiHeading":"Guest Wi-Fi","scanningLabel":"Scanning...","scanSuccessModalHeaderLabel":"Scan complete","scanIncompleteModalHeaderLabel":"Scan incomplete","disableGuestWifiDesc":"Turn off your guest Wi-Fi when it’s not needed.","createGuestWifiPasswordHeading":"Enter a guest Wi-Fi password","frequencyDetails50Txt":"5.0GHz Wi-Fi radio","guestWifiLabel":"Guest Wi-Fi name","scanAgainButtonTxt":"Scan again","scanIncompleteModalSubHeaderLabel":"Hmm … something didn’t work quite right. 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Please re-enter your info and try again.","infoIcon":"\u003csvg width=\"49\" height=\"49\" viewBox=\"0 0 49 49\" fill=\"none\" xmlns=\"http://www.w3.org/2000/svg\"\u003e\u003cpath fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M25.25 35V18.5H23.75V35H25.25ZM24.5 45.5C12.92 45.5 3.5 36.0793 3.5 24.5C3.5 12.9207 12.92 3.5 24.5 3.5C36.0793 3.5 45.5 12.9207 45.5 24.5C45.5 36.0793 36.0793 45.5 24.5 45.5ZM24.5 2C12.0935 2 2 12.0935 2 24.5C2 36.9065 12.0935 47 24.5 47C36.9065 47 47 36.9065 47 24.5C47 12.0935 36.9065 2 24.5 2ZM25.25 15.5H23.75V14H25.25V15.5Z\" fill=\"#1D2329\"/\u003e\u003c/svg\u003e","appointmentSearchByAccountNumberLabel":"Account number","appointmentErrorButton":"Re-enter info","appointmentZipError":"Please enter a valid 5-digit ZIP Code.","appointmentZipCodeHint":"5 digits","appointmentNewSearchLabel":"Start new search","semiAuthAppointmentIcon":"\u003csvg width=\"96\" height=\"96\" viewBox=\"0 0 96 96\" fill=\"none\" xmlns=\"http://www.w3.org/2000/svg\"\u003e\u003cpath fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M70 15H80C83.309 15 86 17.691 86 21V54H84V33H12V80C12 82.206 13.794 84 16 84H52V86H16C12.691 86 10 83.309 10 80V21C10 17.691 12.691 15 16 15H26V10H28V15H68V10H70V15ZM12 21V31H84V21C84 18.794 82.206 17 80 17H70V22H68V17H28V22H26V17H16C13.794 17 12 18.794 12 21ZM50 71C50 82.028 58.972 91 70 91C81.028 91 90 82.028 90 71C90 59.972 81.028 51 70 51C58.972 51 50 59.972 50 71ZM52 71C52 61.075 60.075 53 70 53C79.925 53 88 61.075 88 71C88 80.925 79.925 89 70 89C60.075 89 52 80.925 52 71ZM26 42H22V46H26V42ZM38 42H42V46H38V42ZM58 42H54V46H58V42ZM70 42H74V46H70V42ZM26 55H22V59H26V55ZM22 68H26V72H22V68ZM42 68H38V72H42V68Z\" fill=\"#1D2329\"/\u003e\u003cpath fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M42 55H38V59H42V55ZM69 72.34L74.246 77.586L75.66 76.172L71 71.512V63H69V72.34Z\" fill=\"#009FDB\"/\u003e\u003c/svg\u003e","appointmentAccountError":"Please enter your account number.","appointmentCardBodyHeader":"Your appointment","appointmentNoResultsBtn":"Try again","appointmentSearchBy":"Search by"},"updateContactModalPhNoError":"Enter a 10-digit phone number.","changeAppointmentCTA":"Change appointment","moveOrderAppointmentCard":{"dateIcon":"\u003csvg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http://www.w3.org/2000/svg\"\u003e \u003cpath fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M19.5 3.36375H17.25V1.875H15.75V3.36375H8.25V1.875H6.75V3.36375H4.5C3.2595 3.36375 2.25 4.37325 2.25 5.61375V19.8638C2.25 21.1042 3.2595 22.1138 4.5 22.1138H19.5C20.7405 22.1138 21.75 21.1042 21.75 19.8638V5.61375C21.75 4.37325 20.7405 3.36375 19.5 3.36375ZM20.25 19.8638C20.25 20.277 19.914 20.6138 19.5 20.6138H4.5C4.086 20.6138 3.75 20.277 3.75 19.8638V8.61375H20.25V19.8638ZM20.25 7.11375H3.75V5.61375C3.75 5.2005 4.086 4.86375 4.5 4.86375H6.75V5.61375H8.25V4.86375H15.75V5.61375H17.25V4.86375H19.5C19.914 4.86375 20.25 5.2005 20.25 5.61375V7.11375ZM13.7197 17.1742L11.25 14.7045V10.8637H12.75V14.0835L14.7802 16.1137L13.7197 17.1742Z\" fill=\"#1D2329\"/\u003e \u003c/svg\u003e","helplineLabel":"Need to reschedule? 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We’ll see you in [[N]] days.","appointmentDayHeading":"Good news! It’s appointment day.","newInstallationDateDisclosure":"Installation usually takes about four hours."},"techProgressBar":{"scheduledMessage":"Appointment scheduled","onTheWayMessage":"Field tech on the way","inProgressMessage":"Appointment in progress","completedMessage":"Appointment completed","onTheWayMessageforIHX":"Expert on the way"},"searchCTA":"Search","myAppointmentHeadingLabel6Url":"https://www.att.com/support/speedtest/ ","serviceAddressLabel":"Service Address","trafficPercentageIhx":"100","unsuccussfulAvailableTime":"We don’t have appointments on that day. Check the calendar and choose another day that’s good for you.","appointmentHeadingPastDate":"Looks like your appointment window has passed. Unless we contacted you, the technician is still scheduled to arrive today.","rescheduleNoCTA":"No","cancelModalHeading":"Cancel appointment","appointmentInfoLabelAlert":"It’s appointment day!","cancelCTA":"Cancel","slotsSpinnerTxt":"Let’s see what’s available.","updateContactModalPhNoTxt":"Phone number","rescheduleTimeSelectionTxt":"Choose a time","placeHolderDate":"mm/dd/yyyy","myAppointmentHeading":"My appointment","rescheduleSpinnerMsg":"Hold on - we're working on your appointment request.","detailsOfAppointmentLabel":"Details","cancelModalTxt":"Are you sure you want to cancel your appointment? ","rescheduleErrorMsg":"It’s not you, it’s us. We're having trouble with appointments right now. Try [canceling/rescheduling] again later.","updateContactModalTxt":"Enter a phone number where our tech can contact you before they arrive.","rescheduleSubHeading":"You have a tech coming on [[techArrivalDate]] between [[techArrivalWindow]].","myAppointmentHeadingLabel5":"Learn about Smart Home Manager","contactNumberTxt":"Your contact number:","myAppointmentHeadingLabel1":"[Day, Mon Day, Year]","getDetailsLinkLabel":"Get order details","omHubMessage2":"Your scheduled appointment has been completed. If you are still experiencing service issues, please contact your technician.","rescheduleConfirmCurDateHeader":"Current appointment","availableTimesHeading":"Enter the date you’d like your new appointment. 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Please try again later.","contactModalLabel4":"Phone number","errorModalHeading":"That didn’t work","contactModalErrorLabel3":"Enter the last name.","contactModalHeading":"Update contact info","errorModalAltTag":"Close modal","contactModalErrorLabel2":"Enter the first name."},"rescheduleConfirmTxt1":"Does your new day and time look okay?","rescheduleDateSelectionTxt":"Select a new date","myAppointmentHeadingLabel7":"Search support","trafficPercentageEnjoy":"100","trafficPercentage":"100","ihxEnjoyJeopardy":{"header":"Action required. Something’s not right","longMessage":"We want to get things back on track. Find all the details on your \u003ca href=\\\"https://www.att.com/orders/checkmyorder\\\" target=\\\"_blank\\\" \u003eorder status\u003c/a\u003e."},"invalidAvailableTime":"We don’t have available appointments on the day you selected. 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Don’t worry we'll release any funds held on a card for the canceled item[s]. Plus, we’ll cancel any related installment plan you signed for a canceled item. Want to place a new order? \u003ca href='https://www.att.com/deals'\u003eShop online.\u003c/a\u003e","status":"CANCELED","_type":"ihxEnjoyJeopardyConfigFields","shortMessage":"Canceled"},{"_type":"ihxEnjoyJeopardyConfigFields","shortMessage":"Action required","longMessage":"\u003cul style='list - style: none;'\u003e \u003cli\u003eWe have to reschedule. Please choose a day and time that work best for you.\u003c/li\u003e\u003cbr/\u003e\u003cli\u003e\u003ca href='/support/article/u-verse-high-speed-internet/KM1046993'\u003e Change your appointment day and time \u003c/a\u003e\u003c/li\u003e\u003c/div\u003e","status":"ENJOYUNSCHEDULED"},{"shortMessage":"Action required","longMessage":"We weren't able to complete your order. Please get in touch with us by midnight ET on [cancel date – Day, M/D/YYYY] or we'll have to cancel your order. 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