CINXE.COM

ILL FAQ - Interlibrary Loan - LibGuides at Christopher Newport University

<!DOCTYPE html> <html lang="en"> <head> <meta http-equiv="X-UA-Compatible" content="IE=Edge"/> <meta http-equiv="Content-Type" content="text/html; charset=utf-8"/> <title>ILL FAQ - Interlibrary Loan - LibGuides at Christopher Newport University</title><meta name="viewport" content="width=device-width, initial-scale=1.0"><meta name="robots" content="noarchive" /><link rel="shortcut icon" type="image/jpg" href="https://libapps.s3.amazonaws.com/customers/722/images/cnu.ico"/><!-- public_metadata.twig --> <!-- auto generated dublin core metadata --> <meta name="DC.Title" content="LibGuides: Interlibrary Loan: ILL FAQ"/> <meta name="DC.Creator" content="Johnnie Gray"/> <meta name="DC.Subject" content="Library Services"/> <meta name="DC.Description" content="Interlibrary Loan at CNU Interlibrary Loan Frequently Asked Questions"/> <meta name="DC.Publishers" content="Christopher Newport University"/> <meta name="DC.Rights" content="Copyright Christopher Newport University 2024"/> <meta name="DC.Language" content="en"/> <meta name="DC.Identifier" content="https://cnu.libguides.com/ill/faq"/> <meta name="DC.Date.Created" content="Jun 7, 2017"/> <meta name="DC.Date.Modified" content="Aug 14, 2024"/> <meta property="og:title" content="LibGuides: Interlibrary Loan: ILL FAQ"> <meta property="og:description" content="Interlibrary Loan at CNU Interlibrary Loan Frequently Asked Questions"> <meta property="og:type" content="website"> <meta property="og:url" content="https://cnu.libguides.com/ill/faq"> <meta property="og:image" content="https://cnu.libguides.com/ld.php?screenshot=ghijeb.png&amp;size=facebook&amp;cb=1732795536"> <meta property="og:image:width" content="1200"> <meta property="og:image:height" content="627"> <meta name="twitter:image" content="https://cnu.libguides.com/ld.php?screenshot=ghijeb.png&amp;size=twitter&amp;cb=1732795536"> <meta name="twitter:card" content="summary_large_image"> <meta name="twitter:site" content="@springshare"> <link rel="stylesheet" href="https://static-assets-us.libguides.com/web/jquery/css/jquery-ui.min.css?2691" /><link rel="stylesheet" href="https://netdna.bootstrapcdn.com/font-awesome/4.7.0/css/font-awesome.min.css"/> <link rel="stylesheet" type="text/css" href="https://static-assets-us.libguides.com/web/slick-1.8.1/slick/slick.css"><link rel="stylesheet" type="text/css" href="https://static-assets-us.libguides.com/web/slick-1.8.1/slick/slick-theme.css"><link rel="stylesheet" href="https://static-assets-us.libguides.com/web/css3.13.2/lg-public.min.css" /><script type="text/javascript" src="https://static-assets-us.libguides.com/web/jquery/js/1.12.4_jquery.min.js"></script><script> jQuery(document).ready(function () { jQuery(".dropdown-toggle").on("click",function(e){ jQuery(this).siblings("ul.s-lg-subtab-ul.dropdown-menu").toggle(); }) }); </script> <script src="//code.jquery.com/ui/1.13.2/jquery-ui.min.js"></script> <script> jQuery.ui || document.write('<script src="https://static-assets-us.libguides.com/web/jquery/js/jquery-ui.min.js?2691">\x3C/script>'); </script> <script type="text/javascript" src="https://static-assets-us.libguides.com/web/js3.13.2/lg-public.min.js"></script><style>/** bootstrap_tab_css.twig **/ #s-lg-tabs-container .nav-tabs > li > a, #s-lg-tabs-container .nav-tabs > li > button, #s-lg-tabs-container .nav-pills > li > a, #s-lg-tabs-container .nav-pills > li > button { border: 1px solid transparent; -webkit-border-radius: 4px 4px 0 0; -moz-border-radius: 4px 4px 0 0; border-radius: 4px 4px 0 0; background-color: #e7e7f5; color: #2226a8; font-weight: bold; padding: 4px 15px; } #s-lg-tabs-container .nav-tabs { border-bottom: 0; } #s-lg-tabs-container .nav-tabs > li#s-lg-admin-tab-add > a { -webkit-border-radius: 4px 4px 0 0; -moz-border-radius: 4px 4px 0 0; border-radius: 4px 4px 0 0; } #s-lg-tabs-container .nav-tabs > li > a:hover, #s-lg-tabs-container .nav-tabs > li > button:hover, #s-lg-tabs-container .nav-pills > li > a:hover, #s-lg-tabs-container .nav-pills > li > button:hover { border: 1px solid transparent; -webkit-border-radius: 4px 4px 0 0; -moz-border-radius: 4px 4px 0 0; border-radius: 4px 4px 0 0; background-color: #002c76; color: #ffffff; } #s-lg-tabs-container .nav-tabs > .active > a, #s-lg-tabs-container .nav-tabs > .active > button, #s-lg-tabs-container .nav-pills > .active > a, #s-lg-tabs-container .nav-pills > .active > button { color: #ffffff; cursor: default; background-color: #002c76; border: 1px solid transparent; -webkit-border-radius: 4px 4px 0 0; -moz-border-radius: 4px 4px 0 0; border-radius: 4px 4px 0 0; border-bottom-color: transparent; font-weight: bold; } #s-lg-tabs-container .nav-tabs > .active > .s-lg-subtab-ul > .active > a, #s-lg-tabs-container .nav-tabs > .active > .s-lg-subtab-ul > .active > button { color: #ffffff; cursor: default; background-color: #002c76; border-bottom-color: transparent; } #s-lg-tabs-container .nav-tabs > .active > a:hover, #s-lg-tabs-container .nav-pills > .active > a:hover, #s-lg-tabs-container .nav-tabs > .active > button:hover, #s-lg-tabs-container .nav-pills > .active > button:hover { color: #ffffff; cursor: pointer; background-color: #002c76; border: 1px solid transparent; -webkit-border-radius: 4px 4px 0 0; -moz-border-radius: 4px 4px 0 0; border-radius: 4px 4px 0 0; border-bottom-color: transparent; font-weight: bold; } #s-lg-tabs-container .nav .dropdown-toggle .caret { border-top-color: #e1e1e1; } #s-lg-tabs-container .nav-tabs button.dropdown-toggle .caret { margin-left: 2px; margin-top: -3px; } #s-lg-tabs-container .nav-tabs > li > a.s-lg-tab-drop { border-radius: 0 4px 0 0; padding: 4px 6px 4px 3px; border-left: 1px solid transparent; } #s-lg-tabs-container .nav-tabs > li > button.s-lg-tab-drop { border-radius: 0 4px 0 0; padding: 4px 6px 0px 3px; border-left: 1px solid transparent; margin-right: 2px; } #s-lg-tabs-container .nav-tabs > li > a.s-lg-tab-drop:hover { border-radius: 0 4px 0 0; border-left: 1px solid #bbb; padding: 4px 6px 4px 3px; } #s-lg-tabs-container .nav-tabs > li > button.s-lg-tab-drop:hover { border-radius: 0 4px 0 0; border-left: 1px solid #bbb; padding: 4px 6px 0px 3px; } #s-lg-tabs-container .nav-tabs > li > a.s-lg-tab-top-link, #s-lg-tabs-container .nav-tabs > li > a.s-lg-tab-top-link:hover, #s-lg-tabs-container .nav-tabs > li > button.s-lg-tab-top-link, #s-lg-tabs-container .nav-tabs > li > button.s-lg-tab-top-link:hover { border-radius: 4px 0 0 0; font-weight: bold; padding: 4px 5px 4px 10px; } .nav-tabs > li > a.s-lg-tab-top-link, .nav-tabs > li > button.s-lg-tab-top-link { margin-right: 0px; } #s-lg-tabs-container .nav-pills > li > a.s-lg-tab-drop, #s-lg-tabs-container .nav-pills > li > button.s-lg-tab-drop { border-radius: 0 4px 0 0; padding: 4px 8px 4px 8px; border-left: 1px solid transparent; position: absolute; right: 0; } #s-lg-tabs-container .nav-pills > li > a.s-lg-tab-drop:hover, #s-lg-tabs-container .nav-pills > li > button.s-lg-tab-drop:hover { border-radius: 0 4px 0 0; border-left: 1px solid #bbb; padding: 4px 8px 4px 8px; } #s-lg-tabs-container .nav-pills > li > a.s-lg-tab-top-link, #s-lg-tabs-container .nav-pills > li > a.s-lg-tab-top-link:hover, #s-lg-tabs-container .nav-pills > li > button.s-lg-tab-top-link, #s-lg-tabs-container .nav-pills > li > button.s-lg-tab-top-link:hover { width: 100%; float: left; border-radius: 4px 0 0 0; font-weight: bold; padding: 4px 15px 4px 15px; } /** !bootstrap_tab_css.twig **/ .s-lib-box {border-color: #a5acb0; border-width: 1px; box-shadow: 0 8px 6px -6px #AAAAAA; border-radius: 4px 4px 4px 4px; background-color: #ffffff; } .s-lib-box-std .s-lib-box-title {background-color: #e7e7f5; background-image: none;color: #2226a8; border-bottom: 1px solid #a5acb0; } .s-lib-box .s-lib-box-title {background-color: #e7e7f5; background-image: none;color: #2226a8; border-bottom: 1px solid #a5acb0; border-radius: 3px 3px 0px 0px; } .s-lib-box .s-lg-box-footer { border-radius: 0px 0px 3px 3px; }</style><!-- Browser Favicon --> <link rel="shortcut icon" href="https://libapps.s3.amazonaws.com/customers/722/images/cnu.ico" /> <!-- Google Materials Icons --> <link href="https://fonts.googleapis.com/icon?family=Material+Icons" rel="stylesheet"> <style>.nav-pills > li.active > a, .nav-pills > li.active > a:hover, .nav-pills > li.active > a:focus {background-color: #002c76;}.btn-info {background-color: #002c76; border-color:#002c76;}</style><style>#s-lg-index-guidetype-btn {display: none;}</style><style>li.ui-tabs-active a { background: #84888b !important; }.ui-tabs-anchor {background-color: #a5acb0;}</style> <style>.s-lib-jqtabs > .nav-tabs > .active a { background: #002c76 !important; } .s-lib-jqtabs > .nav-tabs > .active a { color: #ffffff !important; font-weight: bold;} </style> <style>.s-lib-jqtabs > .nav-tabs >li>a { background-color: #e8e9ea; border-color: #a5acb0; color: #002c76; }</style> <!-- Font Awesome Icons --> <link href="//maxcdn.bootstrapcdn.com/font-awesome/4.1.0/css/font-awesome.min.css" rel="stylesheet"> <style> /* hide the Subject Expert box from the sidebar of the Subject and Databases pages */ #s-lg-az-experts-div, #s-lg-sb-experts-div {display:none !important;}</style> <style> /* hide the Group button from LibGuides list*/ #s-lg-index-group-btn { display: none; }</style> <style>.ui-tabs-anchor {background-color: #E8E9EA;} </style> <style>p.hangingIndent { text-indent: -28px; padding-left: 28px; }</style> <style>/* Hide the Database Types dropdown */ #col-types { display: none; } </style> <style> /* List group styling. This styles the list group on the 'Contact Us' page */ #library-contact { font-size: 1.3em; text-align: center; box-shadow: 0 8px 6px -6px #AAAAAA; border-style: solid; border-width: 0px 2px 2px 2px; border-color: #a5acb0; } #library-contact .active { background-color: #fc0; color: black; } #library-contact .active:hover { background-color: #c4c4c4; } #library-contact a:hover { background-color: #fc0; color: black; } /* End list group */ </style> <script type="module" src="https://d2jv02qf7xgjwx.cloudfront.net/sites/733/include/discovery-showcase.bundled.js"></script><script> var springStats = springStats || {}; springStats.saConfig = springStats.saConfig || { site_id: 733, tracking_parameters: {"_st_guide_id":678941,"_st_page_id":4785916,"_st_site_id":733}, tracking_server_host: "libguides-proc.springyaws.com" }; </script> <script src="https://static-assets-us.libguides.com/web/js/sa.min.js?3116"></script> <script> springSpace.Common = springSpace.Common || { }; springSpace.Common.constant = { PROCESSING: { ACTION_DISPLAY_POLL: 159 } }; springSpace.Common.baseURL = "https://cnu.libguides.com/"; handleScroll=function() { if (false) { var target_elt = "#s-lg-page-section-4785916"; jQuery("html, body").animate({ scrollTop: jQuery(target_elt).offset().top }, 750); if (jQuery(this).scrollTop() > 220) { jQuery("#s-lib-scroll-top").fadeIn(750); } } } </script> <script> // Enable tooltips. jQuery(function () { try { springSpace.UI.initPopOvers(); jQuery(".az-bs-tooltip").tooltip(); } catch (e) { } }); jQuery(document).ready(function () { springSpace.springTrack.trackPage({_st_type_id: '1',_st_guide_id: '678941',_st_page_id: '4785916'}); }); jQuery(document).ready(function() { handleScroll(); }); </script></head> <body class="s-lg-guide-body"> <a id="s-lg-public-skiplink" class="alert-info" href="#s-lg-guide-main">Skip to Main Content</a><!-- BEGIN: Page Header --> <div id="s-lib-banner" class="container s-lib-banner-public"><a href="https://cnu.libguides.com/home" title="" target="" aria-hidden="true" tabindex="-1" ><img alt="Banner" name="s-lib-banner-img" id="s-lib-banner-img" class="img-responsive" src="//d2jv02qf7xgjwx.cloudfront.net/sites/733/banner/LibGuidesLogo_bar.png" aria-hidden="true" tabindex="-1" /></a></div><!-- END: Page Header --> <!-- BEGIN: Guide Info Header --> <div id="s-lg-guide-header" class="container s-lib-header s-lib-side-borders"> <nav id="s-lib-bc" aria-label="breadcrumb"> <ol id="s-lib-bc-list" class="breadcrumb"><li id="s-lib-bc-customer" class="breadcrumb-item"><a href="https://cnu.libguides.com/home">Library</a></li><li id="s-lib-bc-site" class="breadcrumb-item"><a href="https://cnu.libguides.com/">LibGuides</a></li><li id="s-lib-bc-guide" class="breadcrumb-item"><a href="https://cnu.libguides.com/ill">Interlibrary Loan</a></li><li id="s-lib-bc-page" class="active breadcrumb-item">ILL FAQ</li></ol> </nav> <div class="pull-right"> <div id="s-lg-guide-header-search"> <div id="s-lg-guide-search-box"> <form role="search" id="s-lg-guide-search-form" action="https://cnu.libguides.com/srch.php" method="GET"> <div class="input-group input-group-sm"> <input type="text" id="s-lg-guide-search-terms" name="q" class="form-control" maxlength="260" placeholder="Not for books or articles!"> <label class="sr-only" for="s-lg-guide-search-terms">Not for books or articles!</label><span class="input-group-btn"><button class="btn btn-default" type="submit">Search Guides</button></span></div></form></div> </div> </div> <div id="s-lg-guide-header-info"> <h1 id="s-lg-guide-name">Interlibrary Loan: ILL FAQ</h1> <div id="s-lg-guide-desc-container"> <span id="s-lg-guide-description">Interlibrary Loan at CNU</span> </div> </div> </div> <!-- END: Guide Info Header --> <div id="s-lg-tabs-container" class="container s-lib-side-borders pad-top-med"> <div id="s-lg-guide-tabs" class="tabs" role="navigation" aria-label="Guide Pages"> <ul class="nav nav-tabs split-button-nav"> <li class=""><a title="CNU ILL Services Home Page" class="" href="https://cnu.libguides.com/c.php?g=678941&p=4785915" ><span>ILL Home</span></a></li><li class="active"><a title="Interlibrary Loan Frequently Asked Questions" class="active" href="https://cnu.libguides.com/ill/faq" ><span>ILL FAQ</span></a></li><li class=""><a title="Electronic Delivery FAQ" class="" href="https://cnu.libguides.com/c.php?g=678941&p=4785918" ><span>Electronic Delivery</span></a></li><li class=""><a title="Information Regarding Copyright Law Applicable to Interlibrary Loan Services" class="" href="https://cnu.libguides.com/c.php?g=678941&p=4785919" ><span>Copyright Law</span></a></li> </ul> </div> </div> <div id="s-lg-guide-tabs-title-bar" class="container s-lib-side-borders"></div> <!-- BEGIN: Guide Content --> <div id="s-lg-guide-main" class="container s-lib-main s-lib-side-borders" tabindex="-1"> <div class="row s-lg-row"><div id="s-lg-col-126" class="col-md-12"><div class="s-lg-col-boxes"></div></div></div><div class="row s-lg-row"><div id="s-lg-col-1" class="col-md-3"><div class="s-lg-col-boxes"><div id="s-lg-box-wrapper-17723833" class="s-lg-box-wrapper-17723833"><div id="s-lg-box-15017490-container" class="s-lib-box-container"> <div id="s-lg-box-15017490" class="s-lib-box s-lib-box-std"> <h2 class="s-lib-box-title">ILL@CNU</h2><div id="s-lg-box-collapse-15017490" > <div class="s-lib-box-content"> <div id="s-lg-content-32682174" class=" clearfix"> <p></p> <p style="text-align: center;"><span style="color: #ff0000; font-size: small;"><span style="font-size: medium;">If you have a concern, please <a href="mailto:ill@cnu.edu">email</a> us.</span><br /></span></p> </div><div class=""><ul id="s-lg-link-list-61918205" class="s-lg-link-list s-lg-link-list-2"><li class=""><div id="s-lg-content-829307" class=""><span><a href="https://3006.account.worldcat.org/profile" target="_blank" onclick="return springSpace.springTrack.trackLink({link: this,_st_type_id: '2',_st_content_id: '829307',_st_inc_return: this});">ILL Login</a></span><div id="s-lg-link-desc-829307" class="s-lg-link-desc">Log in to the Interlibrary Loan system here.</div></div></li></ul></div> </div> </div> </div> </div></div></div></div><div id="s-lg-col-2" class="col-md-6"><div class="s-lg-col-boxes"><div id="s-lg-box-wrapper-17723836" class="s-lg-box-wrapper-17723836"><div id="s-lg-box-15017492-container" class="s-lib-box-container"> <div id="s-lg-box-15017492" class="s-lib-box s-lib-box-std"> <h2 class="s-lib-box-title">What is Interlibrary Loan (ILL), and who may use this service?</h2><div id="s-lg-box-collapse-15017492" > <div class="s-lib-box-content"> <div id="s-lg-content-32682192" class=" clearfix"> <p><span style="font-size: small; font-family: arial,helvetica,sans-serif;"><span style="line-height: 115%;">ILL is a free library service that allows CNU faculty, staff and students to request items not available at the Paul and Rosemary Trible Library. Only current students, faculty and staff of CNU are eligible to use ILL services. Community patrons should check with their local public library for ILL services. </span><span style="text-decoration: underline;"></span>(<a href="http://cnu.libguides.com/ill/faq" target="_self" title="top of page">top</a>)</span></p> <p><span style="font-size: small;"><span style="line-height: 115%; font-family: 'Arial','sans-serif';"></span></span></p> </div> </div> </div> </div> </div></div><div id="s-lg-box-wrapper-17723837" class="s-lg-box-wrapper-17723837"><div id="s-lg-box-15017493-container" class="s-lib-box-container"> <div id="s-lg-box-15017493" class="s-lib-box s-lib-box-std"> <h2 class="s-lib-box-title">How does ILL work?</h2><div id="s-lg-box-collapse-15017493" > <div class="s-lib-box-content"> <div id="s-lg-content-32682193" class=" clearfix"> <p><span style="font-size: small; font-family: arial,helvetica,sans-serif;"><span style="line-height: 115%;">ILL@CNU is the automated Interlibrary Loan system that handles all incoming and outgoing requests. We only accept ILL requests through this system&nbsp;and when the proper form is filled out.&nbsp; Requests are processed in the order that they are received. Anything that is emailed to us will be deleted.&nbsp; ILL@CNU&nbsp;allows us to keep track of requests, reduce errors, and get items out faster to you. </span><span style="text-decoration: underline;"></span>(<a href="http://cnu.libguides.com/ill/faq" target="_self" title="top of page">top</a>)</span></p> <p><span style="font-size: small;"><span style="line-height: 115%; font-family: 'Arial','sans-serif';"></span></span></p> </div> </div> </div> </div> </div></div><div id="s-lg-box-wrapper-17723838" class="s-lg-box-wrapper-17723838"><div id="s-lg-box-15017494-container" class="s-lib-box-container"> <div id="s-lg-box-15017494" class="s-lib-box s-lib-box-std"> <h2 class="s-lib-box-title">How much do ILL services cost?</h2><div id="s-lg-box-collapse-15017494" > <div class="s-lib-box-content"> <div id="s-lg-content-32682194" class=" clearfix"> <p><span style="font-size: small; font-family: arial,helvetica,sans-serif;">Interlibrary Loan is a free service for the Christopher Newport Community.&nbsp; It can be an invaluable resource and it expands what resources you have access to.&nbsp;Although there are no fines for ILL, repeated abuse in the form of overdues will not be tolerated and will result in being suspended from using ILL for a semester or longer.<span>&nbsp; </span>We take overdues very seriously since it can impact other users and result in other libraries blocking our borrowing privileges.<span>&nbsp; </span>We reserve the right to revoke ILL privileges at any time for the abuse of the service.<span style="line-height: 115%;"> </span><span style="text-decoration: underline;"></span>(<a href="http://cnu.libguides.com/ill/faq" target="_self" title="top of page">top</a>)</span></p> <p><span style="font-size: small;"><span style="line-height: 115%; font-family: 'Arial','sans-serif';"></span></span></p> </div> </div> </div> </div> </div></div><div id="s-lg-box-wrapper-17723839" class="s-lg-box-wrapper-17723839"><div id="s-lg-box-15017495-container" class="s-lib-box-container"> <div id="s-lg-box-15017495" class="s-lib-box s-lib-box-std"> <h2 class="s-lib-box-title">How do I register?</h2><div id="s-lg-box-collapse-15017495" > <div class="s-lib-box-content"> <div id="s-lg-content-32682195" class=" clearfix"> <p>As part of the CNU community, you are automatically in the system. &nbsp;Please use your email address to log in. (<a href="http://cnu.libguides.com/ill/faq">top</a>)</p> </div> </div> </div> </div> </div></div><div id="s-lg-box-wrapper-17723840" class="s-lg-box-wrapper-17723840"><div id="s-lg-box-15017496-container" class="s-lib-box-container"> <div id="s-lg-box-15017496" class="s-lib-box s-lib-box-std"> <h2 class="s-lib-box-title">What materials may be requested through ILL? What might be hard to obtain?</h2><div id="s-lg-box-collapse-15017496" > <div class="s-lib-box-content"> <div id="s-lg-content-32682196" class=" clearfix"> <p><span style="font-size: small; font-family: arial,helvetica,sans-serif;">We are able to receive journal articles and borrow other items such as, DVDs, audio books, microfilm/fiche, etc.<span>&nbsp; </span>Reference books and textbooks are nearly impossible to get.<span>&nbsp; </span>We are unable to get any rare or international material.<span>&nbsp; </span>New books and bestsellers are also difficult to obtain.<span>&nbsp; </span>It can take up to six months after a title is published for a circulating copy to be found through ILL. (<a href="http://cnu.libguides.com/ill/faq" target="_self" title="top of page">top</a>)</span></p> <p><span style="font-size: small;"><span style="line-height: 115%; font-family: 'Arial','sans-serif';"></span></span></p> </div> </div> </div> </div> </div></div><div id="s-lg-box-wrapper-17723841" class="s-lg-box-wrapper-17723841"><div id="s-lg-box-15017497-container" class="s-lib-box-container"> <div id="s-lg-box-15017497" class="s-lib-box s-lib-box-std"> <h2 class="s-lib-box-title">How long does it take to receive materials through ILL?</h2><div id="s-lg-box-collapse-15017497" > <div class="s-lib-box-content"> <div id="s-lg-content-32682197" class=" clearfix"> <p><span style="font-family: arial,helvetica,sans-serif; font-size: small;">Articles can take up to a week to arrive.&nbsp; Books typically take one to two weeks and sometimes longer for special material. Dissertations/theses are normally owned by one or two libraries and we may not be able to obtain them at all. (<a href="http://cnu.libguides.com/ill/faq" target="_self" title="top of page">top</a>)</span></p> <p><span style="font-size: small;"><span style="line-height: 115%; font-family: 'Arial','sans-serif';"></span></span></p> </div> </div> </div> </div> </div></div><div id="s-lg-box-wrapper-17723842" class="s-lg-box-wrapper-17723842"><div id="s-lg-box-15017498-container" class="s-lib-box-container"> <div id="s-lg-box-15017498" class="s-lib-box s-lib-box-std"> <h2 class="s-lib-box-title">How do I know what articles and books are available at CNU?</h2><div id="s-lg-box-collapse-15017498" > <div class="s-lib-box-content"> <div id="s-lg-content-32682198" class=" clearfix"> <p><span style="font-size:14px;"><span style="font-family:arial,helvetica,sans-serif;"><span style="line-height: 115%;">To see if CNU holds the journal article you want, go to <a href="http://journalfinder.wtcox.com/cnu" target="_blank" title="JournalFinder">Journal Finder</a> on the Library&#39;s home page. Type in the name of the journal. If CNU has access to the particular volume and issue of the journal in electronic or print format, you may<strong> not</strong> request this article through ILL. </span></span></span></p> <p><span style="font-size:14px;"><span style="font-family:arial,helvetica,sans-serif;"><span style="line-height: 115%;">To check whether CNU holds a particular book, DVD, CD, etc. please go to the <a href="http://read.cnu.edu" target="_blank" title="library catalog">Library Catalog</a> and enter the item&#39;s information. If CNU holds that item, and it is available, you may <strong>not</strong> request it through ILL. </span></span></span></p> <p><span style="font-size:14px;"><span style="font-family:arial,helvetica,sans-serif;"><span style="line-height: 115%;">If a book or periodical is available at CNU and you cannot locate the item, please inquire at the Circulation Desk.&nbsp; Please request the item once a library staff member has deemed it lost and be sure to indicate this in the Notes section of the ILL request form</span>. (<a href="http://cnu.libguides.com/ill/faq" target="_self" title="top of page">top</a>)</span></span></p> <p><span style="font-size: small;"><span style="line-height: 115%; font-family: 'Arial','sans-serif';"></span></span></p> </div> </div> </div> </div> </div></div><div id="s-lg-box-wrapper-17723843" class="s-lg-box-wrapper-17723843"><div id="s-lg-box-15017499-container" class="s-lib-box-container"> <div id="s-lg-box-15017499" class="s-lib-box s-lib-box-std"> <h2 class="s-lib-box-title">Why was my request canceled?</h2><div id="s-lg-box-collapse-15017499" > <div class="s-lib-box-content"> <div id="s-lg-content-32682199" class=" clearfix"> <p><span style="font-family: arial,helvetica,sans-serif; font-size: small;">ILL requests are canceled for various reasons. </span></p> <p><span style="font-family: arial,helvetica,sans-serif; font-size: small;">If CNU holds the item (the journal article or book, for example), the request will be canceled. </span></p> <p><span style="font-family: arial,helvetica,sans-serif; font-size: small;">If the request form is incorrectly filled out or incomplete, the request will be canceled.<span style="line-height: 115%;"> </span></span></p> <p><span style="font-family: arial,helvetica,sans-serif; font-size: small;"><span style="line-height: 115%;">If the request would result in a copyright violation, it will be canceled. </span>Please visit our <a href="http://cnu.libguides.com/ill/copyright" target="_self" title="ILL Copyright">copyright</a> section for more information. </span></p> <p><span style="font-family: arial,helvetica,sans-serif; font-size: small;">Finally, if a patron is blocked from using ILL, all requests will be canceled.</span><span style="font-family: arial,helvetica,sans-serif; font-size: small;"></span><span style="font-family: arial,helvetica,sans-serif;"><span style="font-family: arial,helvetica,sans-serif; font-size: small;"></span></span><span style="font-family: arial,helvetica,sans-serif;"> </span><span style="font-family: arial,helvetica,sans-serif; font-size: small;">(<a href="http://cnu.libguides.com/ill/faq" target="_self" title="top of page">top</a>)</span></p> </div> </div> </div> </div> </div></div><div id="s-lg-box-wrapper-17723844" class="s-lg-box-wrapper-17723844"><div id="s-lg-box-15017500-container" class="s-lib-box-container"> <div id="s-lg-box-15017500" class="s-lib-box s-lib-box-std"> <h2 class="s-lib-box-title">Why is my account blocked?</h2><div id="s-lg-box-collapse-15017500" > <div class="s-lib-box-content"> <div id="s-lg-content-32682200" class=" clearfix"> <p><span style="font-family: arial,helvetica,sans-serif; font-size: small;">Patrons can be blocked from using CNU&#39;s ILL service for various periods of time. Students will be blocked from using the ILL service when they have at least one overdue item.</span><span style="font-size: small;"> </span><span style="font-size: small; font-family: 'Arial','sans-serif';">If the item is returned within 15 days and there are no more overdue items, the account will be unblocked</span><span style="font-family: 'Arial','sans-serif';"><span style="font-family: arial,helvetica,sans-serif;">.&nbsp;</span></span><span style="font-family: arial,helvetica,sans-serif;"><span style="font-size: small;">Items are subject to being recalled at any time from the lending library.&nbsp; If the recalled item is not brought back within four days, the student is blocked from using ILL@CNU&nbsp;until the end of the current semester. Patrons with a repetitive delinquent history of borrowed items will be blocked from using the ILL service for one academic semester.</span></span><span style="font-family: arial,helvetica,sans-serif;"> </span><span style="font-family: arial,helvetica,sans-serif; font-size: small;">(<a href="http://cnu.libguides.com/ill/faq" target="_self" title="top of page">top</a>)</span></p> </div> </div> </div> </div> </div></div><div id="s-lg-box-wrapper-17723845" class="s-lg-box-wrapper-17723845"><div id="s-lg-box-15017501-container" class="s-lib-box-container"> <div id="s-lg-box-15017501" class="s-lib-box s-lib-box-std"> <h2 class="s-lib-box-title">How do I submit an article request?</h2><div id="s-lg-box-collapse-15017501" > <div class="s-lib-box-content"> <div id="s-lg-content-32682201" class=" clearfix"> <p class="MsoNormal" style="margin-bottom: 0.0001pt; line-height: normal;"><span style="font-size: small; font-family: 'Arial','sans-serif';">You must fill out the appropriate form in the system,&nbsp;making sure to fill in the correct information for all required fields. The article below serves as an example of how to take information from a citation and fill out the corresponding fields in ILL@CNU.&nbsp; </span></p> <ul> <li><span style="font-size: small; font-family: 'Arial','sans-serif';">APA style citation: Clark, D. (2004). The raw and the rotten: Punk cuisine. <i>Ethnology</i>, 43(1), 19-31. </span></li> <li><span style="font-size: small; font-family: 'Arial','sans-serif';">MLA style citation: Clark, Dylan. &ldquo;The Raw and the Rotten: Punk Cuisine.&rdquo; <i>Ethnology</i> 43.1 (2004): 19-31.</span></li> </ul> <p><span style="font-size: small; font-family: 'Arial','sans-serif';">Required fields: Title (Journal name: Ethnology); Volume number (43); Issue number (1); Year (2004); Inclusive pages (19-31); Article title (&ldquo;The raw and the rotten: Punk cuisine&rdquo;). </span></p> <p class="MsoNormal" style="margin-bottom: 0.0001pt; line-height: normal;"><span style="font-size: small; font-family: 'Arial','sans-serif';">Other useful pieces of information that will help us retrieve the correct document for you include the Month and Article author. </span></p> <p><span style="font-family: arial,helvetica,sans-serif; font-size: small;">The required field, Not Wanted After Date, is automatically filled out for you defaulting to one month after the request is submitted. You must change this date if you will only accept an article at an earlier date or if you want to allow a longer period of time before the request might be canceled. The Not Wanted After Date also applies to loans (books, etc.). </span></p> <p><span style="font-family: arial,helvetica,sans-serif; font-size: small;">If you are searching for an article in one of the library&#39;s databases and discover that we do not have full-text access, click on Journal Finder next to the article. If the article is not available at Trible Library, click on the Delivery icon to send the information to an article request form in your ILL&nbsp;account. After you enter your logon information, the system&nbsp;fills out the article request form for you. Please check the information to make sure that it is correct and that no fields have been switched or left out. (<a href="http://cnu.libguides.com/ill/faq" target="_self" title="top of page">top</a>)</span></p> </div> </div> </div> </div> </div></div><div id="s-lg-box-wrapper-17723846" class="s-lg-box-wrapper-17723846"><div id="s-lg-box-15017502-container" class="s-lib-box-container"> <div id="s-lg-box-15017502" class="s-lib-box s-lib-box-std"> <h2 class="s-lib-box-title">How do I submit an loan request?</h2><div id="s-lg-box-collapse-15017502" > <div class="s-lib-box-content"> <div id="s-lg-content-32682202" class=" clearfix"> <p><span style="font-family: arial,helvetica,sans-serif; font-size: small;">You can place a request for items directly through <a href="https://cnu.libguides.com/worldcatdiscovery" target="_blank" title="Worldcat">WorldCat</a>.&nbsp; After searching for&nbsp; and locating an item, click on the item record and you will see a link that says, &ldquo;Send Request to ILL@CNU&rdquo;.&nbsp; If you click on this link, it will open a new tab or window in your browser, asking for your login and password for ILL@CNU.&nbsp; Once you log in, it will populate the form for you.<span style="line-height: 115%;"> </span></span></p> <p><span style="font-family: arial,helvetica,sans-serif; font-size: small;"><span style="line-height: 115%;">Please check item holdings in WorldCat by clicking on the &ldquo;libraries&rdquo; button in the top left of the WorldCat Item form.&nbsp; This will show who has the item you are looking for. Make sure you input the OCLC number in that field to ensure that the ILL staff gets you the exact edition of the item you need. </span></span></p> <p><span style="font-family: arial,helvetica,sans-serif; font-size: small;"><span style="line-height: 115%;">Please note: when you are in WorldCat, and you request a DVD or CD, ILL@CNU&nbsp;fills out the fields of a Journal Article request form. Just do your best to indicate which edition of the movie or audio recording you need. </span>You may also go directly to New Request: Book or New Request: Other. You will be able to fill out the fields yourself. (<a href="http://cnu.libguides.com/ill/faq" target="_self" title="top of page">top</a>)</span></p> </div> </div> </div> </div> </div></div><div id="s-lg-box-wrapper-17723847" class="s-lg-box-wrapper-17723847"><div id="s-lg-box-15017503-container" class="s-lib-box-container"> <div id="s-lg-box-15017503" class="s-lib-box s-lib-box-std"> <h2 class="s-lib-box-title">How do I renew items I request through ILL?</h2><div id="s-lg-box-collapse-15017503" > <div class="s-lib-box-content"> <div id="s-lg-content-32682203" class=" clearfix"> <p><span style="font-family: arial,helvetica,sans-serif; font-size: small;">On the slip attached to the cover of the item, there will be a statement as to whether renewals are allowed or not.<span style="line-height: 115%;"> If it reads &quot;NO RENEWALS,&quot; you may not renew this item. Whether an item may be renewed or not is completely up to the lending library. In general, libraries belonging to the Virtual Library of Virginia (VIVA) consortium, occasionally allow for renewals whereas out of state libraries normally do not. If you would like to renew an item, please contact the ILL department by email (<a href="mailto:ill@cnu.edu" target="_blank" title="ILL email">ill@cnu.edu</a>) or by phone (594-8818). </span>(<a href="http://cnu.libguides.com/ill/faq" target="_self" title="top of page">top</a>)</span></p> </div> </div> </div> </div> </div></div><div id="s-lg-box-wrapper-17723848" class="s-lg-box-wrapper-17723848"><div id="s-lg-box-15017504-container" class="s-lib-box-container"> <div id="s-lg-box-15017504" class="s-lib-box s-lib-box-std"> <h2 class="s-lib-box-title">How many article and loan requests am I allowed to make through ILL?</h2><div id="s-lg-box-collapse-15017504" > <div class="s-lib-box-content"> <div id="s-lg-content-32682204" class=" clearfix"> <p><span style="font-family: arial,helvetica,sans-serif; font-size: small;"><span style="line-height: 115%;">There is no limit to the total number of loaned items you may hold before they are due. Anything that is still outstanding from a previous week does not count against the requests for the subsequent weeks. &nbsp;We do request that you be considerate to your fellow researchers and only request items you will read or use in the near future.</span></span></p> <p><span style="font-family: arial,helvetica,sans-serif; font-size: small;"><span style="line-height: 115%;">If you are in a research intensive class, such as a senior seminar, please email ILL to see if we can accommodate you in some way. </span></span></p> <p><span style="font-family: arial,helvetica,sans-serif; font-size: small;"><span style="line-height: 115%;">If you currently have overdue items when you submit a request, we will not fill it for you until you return those overdue items to the ILL office. </span>(<a href="http://cnu.libguides.com/ill/faq" target="_self" title="top of page">top</a>)</span></p> </div> </div> </div> </div> </div></div><div id="s-lg-box-wrapper-17723849" class="s-lg-box-wrapper-17723849"><div id="s-lg-box-15017505-container" class="s-lib-box-container"> <div id="s-lg-box-15017505" class="s-lib-box s-lib-box-std"> <h2 class="s-lib-box-title">How do I contact the ILL office?</h2><div id="s-lg-box-collapse-15017505" > <div class="s-lib-box-content"> <div id="s-lg-content-32682205" class=" clearfix"> <p><span style="font-family: arial,helvetica,sans-serif; font-size: small;">Please feel free to call us at (757) 594-8818 or email us at <a href="mailto:ill@cnu.edu" target="_blank" title="ILL email">ill@cnu.edu</a>.<span style="line-height: 115%;"> </span>(<a href="http://cnu.libguides.com/ill/faq" target="_self" title="top of page">top</a>)</span></p> </div> </div> </div> </div> </div></div></div></div><div id="s-lg-col-3" class="col-md-3"><div class="s-lg-col-boxes"><div id="s-lg-box-wrapper-17723850" class="s-lg-box-wrapper-17723850"><div id="s-lg-box-483030-container" class="s-lib-box-container"> <div id="s-lg-box-483030" class="s-lib-box s-lib-box-std"> <h2 class="s-lib-box-title">Research Links</h2><div id="s-lg-box-collapse-483030" > <div class="s-lib-box-content"> <div id="s-lg-content-909554" class=" clearfix"> <p><span style="font-size:12px;">Search Trible Library&#39;s catalog for materials we own.</span></p> </div> <div id="s-lg-content-32060207" class="s-lg-widget "><p></p> <form action="https://read.cnu.edu/search~/a?a" method="post"> <select class="style4" name="searchtype" aria-label="Search Type"> <option value="X">&nbsp;Keyword&nbsp;</option> <option value="t">&nbsp;Title&nbsp;</option><option value="d">&nbsp;Subject&nbsp;</option><option value="a">&nbsp;Author&nbsp;</option></select> <input maxlength="45" name="searcharg" aria-label="Searcharg" size="25" /> <input name="SORT" type="hidden" value="D" /> <input name="searchscope" type="hidden" value="6" /> <input type="submit" value="Go" />&nbsp;</form> </div><div class=""><ul id="s-lg-link-list-25873048" class="s-lg-link-list s-lg-link-list-2"><li class=""><div id="s-lg-content-23199656" class=""><span><a href="https://cnu.libguides.com/worldcatdiscovery" target="_blank" onclick="return springSpace.springTrack.trackLink({link: this,_st_type_id: '2',_st_content_id: '23199656',_st_inc_return: this});">WorldCat Discovery</a></span></div></li><li class=""><div id="s-lg-content-827836" class=""><span><a href="https://journalfinder.com/cnu/" target="_blank" onclick="return springSpace.springTrack.trackLink({link: this,_st_type_id: '2',_st_content_id: '827836',_st_inc_return: this});">Journal Finder庐</a></span></div></li></ul></div> </div> </div> </div> </div></div><div id="s-lg-box-wrapper-17723851" class="s-lg-box-wrapper-17723851"><div id="s-lg-box-15017506-container" class="s-lib-box-container"> <div id="s-lg-box-15017506" class="s-lib-box s-lib-box-std"> <h2 class="s-lib-box-title">Interlibrary Loan Librarian</h2><div id="s-lg-box-collapse-15017506" > <div class="s-lib-box-content"> <!-- profile_box_content.twig --> <div id="s-lib-profile-1191" class="s-lib-profile-container"> <a href="//cnu.libguides.com/prf.php?id=589bf384-7cdb-11ed-9922-0ad758b798c3"> <div id="s-lib-profile-image-1191" class="s-lib-profile-div s-lib-profile-center s-lib-profile-image"> <img loading="lazy" src="//d2jv02qf7xgjwx.cloudfront.net/accounts/1801/profiles/1191/profile.jpg" alt="Profile Photo"/> </div> <div id="s-lib-profile-name-1191" class="s-lib-profile-div s-lib-profile-center s-lib-profile-name" style=""> Jesse Spencer </div> </a> <div id="s-lib-profile-pronouns-1191" class="s-lib-profile-div s-lib-profile-center s-lib-profile-pronouns"> </div> <div id="s-lib-profile-email-1191" class="s-lib-profile-div s-lib-profile-center s-lib-profile-email"> <a title="jesse.spencer@cnu.edu" href="mailto:jesse.spencer@cnu.edu" class="label label-info">Email Me</a> </div> <div id="s-lib-profile-widget-la-1191" class="s-lib-profile-div s-lib-profile-widget-la"> <div class="s-lib-profile-widget"></div> </div> <div id="s-lib-profile-widget-lc-1191" class="s-lib-profile-div s-lib-profile-widget-lc"> <div class="s-lib-profile-widget"></div> </div> <div id="s-lib-profile-widget-other-1191" class="s-lib-profile-div s-lib-profile-widget-other"> <div class="s-lib-profile-widget"></div> </div> <div id="s-lib-profile-contact-1191" class="s-lib-profile-div s-lib-profile-contact"> <strong>Contact:</strong> <div>Interlibrary Loan Department <br /> Paul and Rosemary Trible Library - Room 189<br /> Christopher Newport University<br /> 1 Avenue of the Arts<br /> Newport News, VA 23606</div><div>(757) 594-8818</div> </div> <div id="s-lib-profile-social-1191" class="s-lib-profile-div s-lib-profile-social"> </div> <div id="s-lib-profile-subjects-1191" class="s-lib-profile-div s-lib-profile-subjects"> </div> </div> <!-- !profile_box_content.twig --> </div> </div> </div> </div></div></div></div></div><div class="row s-lg-row"><div id="s-lg-col-127" class="col-md-12"><div class="s-lg-col-boxes"></div></div></div> <ul id="s-lg-page-prevnext" class="pager "><li class="previous"><a href="https://cnu.libguides.com/c.php?g=678941&p=4785915">&lt;&lt; <strong>Previous:</strong> ILL Home</a></li><li class="next"><a href="https://cnu.libguides.com/c.php?g=678941&p=4785918"><strong>Next:</strong> Electronic Delivery &gt;&gt;</a></li></ul></div> <!-- END: Guide Content --> <!-- BEGIN: Page Footer --> <div id="s-lib-footer-public" class="s-lib-footer footer container s-lib-side-borders"> <div id="s-lg-guide-header-meta" class="pad-top-sm pad-left-med clearfix"> <ul id="s-lg-guide-header-attributes" class=""> <li id="s-lg-guide-header-updated" class="s-lg-h-separator"> <span class="s-lg-guide-label">Last Updated:</span> <span class="s-lg-text-greyout">Aug 14, 2024 11:56 AM</span> </li> <li id="s-lg-guide-header-url" class="s-lg-h-separator"> <span class="s-lg-guide-label">URL:</span> <span class="s-lg-text-greyout">https://cnu.libguides.com/ill</span> </li> <li id="s-lg-guide-print-url"> <a href="javascript: window.print();"><i class="fa fa-print" aria-hidden="true" title="Print Page"></i> Print Page</a> </li> </ul> <div id="s-lib-footer-login-link" class="pull-right pad-right-med"> <a href="https://cnu.libapps.com/libapps/login.php?site_id=733&target64=L2xpYmd1aWRlcy9hZG1pbl9jLnBocD9nPTY3ODk0MSZwPTQ3ODU5MTY=">Login to LibApps (staff)</a> </div> </div> <div class="pad-bottom-sm clearfix"> <div id="s-lib-footer-support-link" class="pull-right pad-right-med"> <a href="mailto:library@cnu.edu">Report a problem.</a> </div> <div id="s-lg-guide-header-subjects" class="pad-top-sm pad-left-med pad-right-med pull-left"> <span class="s-lg-guide-label">Subjects: </span><span class="s-lg-small bold"><a href="https://cnu.libguides.com/sb.php?subject_id=8600">Library Services</a></span> </div> <div id="s-lg-guide-header-tags" class="pad-top-sm pad-left-med"> <span class="s-lg-guide-label">Tags: </span><span class="s-lg-small bold"><a href="https://cnu.libguides.com/srch.php?tag=interlibrary+loan&default_lg=1">interlibrary loan</a></span> </div> </div> </div> <!-- END: Page Footer --> <!-- scroll_top.twig --> <div id="s-lib-scroll-top"> <a href="javascript:void(0);" onclick="jQuery('body').focus();" title="Back to Top" aria-label="Back to Top"> <span class="fa-stack fa-lg" aria-hidden="true"> <i class="fa fa-square-o fa-stack-2x"></i> <i class="fa fa-angle-double-up fa-stack-1x" style="position:relative; bottom:2px;"></i> </span> </a> </div> <!-- !scroll_top.twig --> <div id="s-lib-alert" title=""><div id="s-lib-alert-content"></div></div> <!-- BEGIN: Custom Footer --> <center>Trible Library provides links to other websites to aid in research and is not responsible for the content or privacy policy of those sites.</center> <!-- END: Custom Footer --> </body> </html>

Pages: 1 2 3 4 5 6 7 8 9 10