Electronic Delivery - Interlibrary Loan - LibGuides at Christopher Newport University

<!DOCTYPE html> <html lang="en"> <head> <meta http-equiv="X-UA-Compatible" content="IE=Edge"/> <meta http-equiv="Content-Type" content="text/html; charset=utf-8"/> <title>Electronic Delivery - Interlibrary Loan - LibGuides at Christopher Newport University</title><meta name="viewport" content="width=device-width, initial-scale=1.0"><meta name="robots" content="noarchive" /><link rel="shortcut icon" type="image/jpg" href="https://libapps.s3.amazonaws.com/customers/722/images/cnu.ico"/>  <meta name="DC.Title" content="LibGuides: Interlibrary Loan: Electronic Delivery"/> <meta name="DC.Creator" content="Johnnie Gray"/> <meta name="DC.Subject" content="Library Services"/> <meta name="DC.Description" content="Interlibrary Loan at CNU Electronic Delivery FAQ"/> <meta name="DC.Publishers" content="Christopher Newport University"/> <meta name="DC.Rights" content="Copyright Christopher Newport University 2024"/> <meta name="DC.Language" content="en"/> <meta name="DC.Identifier" content="https://cnu.libguides.com/c.php?g=678941&p=4785918"/> <meta name="DC.Date.Created" content="Jun 7, 2017"/> <meta name="DC.Date.Modified" content="Aug 14, 2024"/> <meta property="og:title" content="LibGuides: Interlibrary Loan: Electronic Delivery"> <meta property="og:description" content="Interlibrary Loan at CNU Electronic Delivery FAQ"> <meta property="og:type" content="website"> <meta property="og:url" content="https://cnu.libguides.com/c.php?g=678941&p=4785918"> <meta property="og:image" content="https://cnu.libguides.com/ld.php?screenshot=ghijeb.png&size=facebook&cb=1732473607"> <meta property="og:image:width" content="1200"> <meta property="og:image:height" content="627"> <meta name="twitter:image" content="https://cnu.libguides.com/ld.php?screenshot=ghijeb.png&size=twitter&cb=1732473607"> <meta name="twitter:card" content="summary_large_image"> <meta name="twitter:site" content="@springshare"> <link rel="stylesheet" href="https://static-assets-us.libguides.com/web/jquery/css/jquery-ui.min.css?2691" /><link rel="stylesheet" href="https://netdna.bootstrapcdn.com/font-awesome/4.7.0/css/font-awesome.min.css"/> <link rel="stylesheet" type="text/css" href="https://static-assets-us.libguides.com/web/slick-1.8.1/slick/slick.css"><link rel="stylesheet" type="text/css" href="https://static-assets-us.libguides.com/web/slick-1.8.1/slick/slick-theme.css"><link rel="stylesheet" href="https://static-assets-us.libguides.com/web/css3.13.2/lg-public.min.css" /><script type="text/javascript" src="https://static-assets-us.libguides.com/web/jquery/js/1.12.4_jquery.min.js"></script><script> jQuery(document).ready(function () { jQuery(".dropdown-toggle").on("click",function(e){ jQuery(this).siblings("ul.s-lg-subtab-ul.dropdown-menu").toggle(); 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border: 1px solid #ccc; padding: 5px 10px;"><span style="font-size: 24px; background-color: #ffff00; color: #ff0000;"><big><strong><a href="https://3006.account.worldcat.org/profile" rel="noopener" style="background-color: #ffff00; color: #ff0000;" target="_blank">ILL Login</a> </strong></big></span></div> <div style="background: #eee; border: 1px solid #ccc; padding: 5px 10px;">Access the Interlibrary Loan system by clicking on the link above.<span style="font-size: 12px;"></span></div> <div style="background: #eee; border: 1px solid #ccc; padding: 5px 10px;">Your User Name is your CNU ID Number and your password for the system is the same one you use to log into MyCNU.</div> </div> </div><div class=""><ul id="s-lg-link-list-36598443" class="s-lg-link-list s-lg-link-list-4"><li class=" pad-bottom-sm"><div id="s-lg-content-33811492" class=""><span><a href="https://cnu.libguides.com/ld.php?content_id=33811492" rel="nofollow" target="_blank" onclick="return springSpace.springTrack.trackLink({link: this,_st_type_id: '5',_st_content_id: '33811492',_st_inc_return: this});"><i class="s-lg-file-icon fa fa-file-pdf-o" style="font-size:1.5em; margin-right:5px;"></i>ILL - Quick Start Guide</a></span></div></li></ul></div> </div> </div> </div> </div></div><div id="s-lg-box-wrapper-17723873" class="s-lg-box-wrapper-17723873"><div id="s-lg-box-483030-container" class="s-lib-box-container"> <div id="s-lg-box-483030" class="s-lib-box s-lib-box-std"> <h2 class="s-lib-box-title">Research Links</h2><div id="s-lg-box-collapse-483030" > <div class="s-lib-box-content"> <div id="s-lg-content-909554" class=" clearfix"> <p><span style="font-size:12px;">Search Trible Library's catalog for materials we own.</span></p> </div> <div id="s-lg-content-32060207" class="s-lg-widget "><p></p> <form action="https://read.cnu.edu/search~/a?a" method="post"> <select class="style4" name="searchtype" aria-label="Search Type"> <option value="X"> Keyword </option> <option value="t"> Title </option><option value="d"> Subject </option><option value="a"> Author </option></select> <input maxlength="45" name="searcharg" aria-label="Searcharg" size="25" /> <input name="SORT" type="hidden" value="D" /> <input name="searchscope" type="hidden" value="6" /> <input type="submit" value="Go" /> </form> </div><div class=""><ul id="s-lg-link-list-25873048" class="s-lg-link-list s-lg-link-list-2"><li class=""><div id="s-lg-content-23199656" class=""><span><a href="https://cnu.libguides.com/worldcatdiscovery" target="_blank" onclick="return springSpace.springTrack.trackLink({link: this,_st_type_id: '2',_st_content_id: '23199656',_st_inc_return: this});">WorldCat Discovery</a></span></div></li><li class=""><div id="s-lg-content-827836" class=""><span><a href="https://journalfinder.com/cnu/" target="_blank" onclick="return springSpace.springTrack.trackLink({link: this,_st_type_id: '2',_st_content_id: '827836',_st_inc_return: this});">Journal Finder庐</a></span></div></li></ul></div> </div> </div> </div> </div></div></div></div><div id="s-lg-col-2" class="col-md-6"><div class="s-lg-col-boxes"><div id="s-lg-box-wrapper-17723866" class="s-lg-box-wrapper-17723866"><div id="s-lg-box-15017518-container" class="s-lib-box-container"> <div id="s-lg-box-15017518" class="s-lib-box s-lib-box-std"> <h2 class="s-lib-box-title">How do I sign up for electronic delivery?</h2><div id="s-lg-box-collapse-15017518" > <div class="s-lib-box-content"> <div id="s-lg-content-32682236" class=" clearfix"> <p><span style="font-family: arial,helvetica,sans-serif; font-size: small;">Everyone has Preferred Electronic Delivery set to "yes" by default when they register as First-Time Users. This is the method which CNU's ILL service uses to send articles to patrons. </span></p> <p><span style="font-family: arial,helvetica,sans-serif; font-size: small;">We will only allow articles to be retrieved in print form if the copy quality is too poor for the material to be digitized and delivered via pdf or if the copy of the article is a nonstandard size. (<a href="http://cnu.libguides.com/ill/electronic_delivery/" target="_self" title="top of page">top</a>)</span><span style="font-size: small; font-family: arial,helvetica,sans-serif;"></span></p> </div> </div> </div> </div> </div></div><div id="s-lg-box-wrapper-17723867" class="s-lg-box-wrapper-17723867"><div id="s-lg-box-15017519-container" class="s-lib-box-container"> <div id="s-lg-box-15017519" class="s-lib-box s-lib-box-std"> <h2 class="s-lib-box-title">How do I know if my computer can receive electronic articles?</h2><div id="s-lg-box-collapse-15017519" > <div class="s-lib-box-content"> <div id="s-lg-content-32682237" class=" clearfix"> <p><span style="font-family: arial,helvetica,sans-serif; font-size: small;">You will need <a href="http://adobe-acrobat-professional.soft32.com/free-download?gclid=CIazjfCc57ECFSI0QgodoncAyw" target="_blank">Adobe Acrobat Reader</a> installed and configured to work with your Web browser in order to view, download, and print these articles. If you can read the sample page, then your computer has the necessary software installed to work with your Web browser. However, if your computer tells you the file type is unknown and asks if you want to save the file to disk, then you need to install the (free) <a href="http://adobe-acrobat-professional.soft32.com/free-download?gclid=CIazjfCc57ECFSI0QgodoncAyw" target="_blank">Adobe Acrobat Reader</a> software. (<a href="http://cnu.libguides.com/ill/electronic_delivery/" target="_self" title="top of page">top</a>)</span><span style="font-size: small; font-family: arial,helvetica,sans-serif;"></span></p> </div> </div> </div> </div> </div></div><div id="s-lg-box-wrapper-17723868" class="s-lg-box-wrapper-17723868"><div id="s-lg-box-15017520-container" class="s-lib-box-container"> <div id="s-lg-box-15017520" class="s-lib-box s-lib-box-std"> <h2 class="s-lib-box-title">How do I get Adobe Acrobat Reader?</h2><div id="s-lg-box-collapse-15017520" > <div class="s-lib-box-content"> <div id="s-lg-content-32682238" class=" clearfix"> <p><span style="font-family: arial,helvetica,sans-serif; font-size: small;"><a href="http://adobe-acrobat-professional.soft32.com/free-download?gclid=CIazjfCc57ECFSI0QgodoncAyw" target="_blank">Adobe Acrobat Reader</a> is available at no charge from Adobe Systems, Inc. Click the "<a href="http://adobe-acrobat-professional.soft32.com/free-download?gclid=CIazjfCc57ECFSI0QgodoncAyw" target="_blank">Get Adobe Reader</a>" button to go directly to the download page. (<a href="http://cnu.libguides.com/ill/electronic_delivery/" target="_self" title="top of page">top</a>)</span><span style="font-size: small; font-family: arial,helvetica,sans-serif;"></span></p> </div> </div> </div> </div> </div></div><div id="s-lg-box-wrapper-17723869" class="s-lg-box-wrapper-17723869"><div id="s-lg-box-15017521-container" class="s-lib-box-container"> <div id="s-lg-box-15017521" class="s-lib-box s-lib-box-std"> <h2 class="s-lib-box-title">How do I get my articles when they arrive?</h2><div id="s-lg-box-collapse-15017521" > <div class="s-lib-box-content"> <div id="s-lg-content-32682239" class=" clearfix"> <ol> <li><span style="font-family: arial,helvetica,sans-serif; font-size: small;">You will be notified by email and it will have a link and password to retrieve your article, alternately you can log into your ILL@CNU account.</span></li> <li><span style="font-family: arial,helvetica,sans-serif; font-size: small;">Once you log in, a list of your requests will be shown.</span></li> <li><span style="font-family: arial,helvetica,sans-serif; font-size: small;">Click on the active link to retrieve your article.  Please note you can only click on the link 5 times before it expires.  It will also expire after 30 days.  After that, you will have to request the item again. </span><span style="font-family: arial,helvetica,sans-serif; font-size: small;">(<a href="http://cnu.libguides.com/ill/electronic_delivery/" target="_self" title="top of page">top</a>)</span><span style="font-size: small; font-family: arial,helvetica,sans-serif;"></span></li> </ol> </div> </div> </div> </div> </div></div><div id="s-lg-box-wrapper-17723870" class="s-lg-box-wrapper-17723870"><div id="s-lg-box-15017522-container" class="s-lib-box-container"> <div id="s-lg-box-15017522" class="s-lib-box s-lib-box-std"> <h2 class="s-lib-box-title">How do I know which requests will be electronically delivered and which ones will not?</h2><div id="s-lg-box-collapse-15017522" > <div class="s-lib-box-content"> <div id="s-lg-content-32682240" class=" clearfix"> <p><span style="font-family: arial,helvetica,sans-serif; font-size: small;">ILL@CNU sends you an e-mail notification for each item received. That e-mail will include information about the delivery method. If the article is electronic, you will get an email with the link and password.(<a href="http://cnu.libguides.com/ill/electronic_delivery/" target="_self" title="top of page">top</a>)</span><span style="font-size: small; font-family: arial,helvetica,sans-serif;"></span></p> </div> </div> </div> </div> </div></div><div id="s-lg-box-wrapper-17723871" class="s-lg-box-wrapper-17723871"><div id="s-lg-box-15017523-container" class="s-lib-box-container"> <div id="s-lg-box-15017523" class="s-lib-box s-lib-box-std"> <h2 class="s-lib-box-title">What if I do not want electronic delivery?</h2><div id="s-lg-box-collapse-15017523" > <div class="s-lib-box-content"> <div id="s-lg-content-32682241" class=" clearfix"> <p><span style="font-family: arial,helvetica,sans-serif; font-size: small;">Electronic delivery is the default for ILL accounts. Paper delivery will only be provided if the article is too illegible for scanning. (<a href="http://cnu.libguides.com/ill/electronic_delivery/" target="_self" title="top of page">top</a>)</span><span style="font-size: small; font-family: arial,helvetica,sans-serif;"></span></p> </div> </div> </div> </div> </div></div><div id="s-lg-box-wrapper-17723872" class="s-lg-box-wrapper-17723872"><div id="s-lg-box-15017524-container" class="s-lib-box-container"> <div id="s-lg-box-15017524" class="s-lib-box s-lib-box-std"> <h2 class="s-lib-box-title">What if I have questions about electronic delivery?</h2><div id="s-lg-box-collapse-15017524" > <div class="s-lib-box-content"> <div id="s-lg-content-32682242" class=" clearfix"> <p>You can e-mail questions to <a href="mailto:ill@vt.edu">ill@cnu.edu</a> or call us at (757) 594-8818. <span style="font-family: arial,helvetica,sans-serif; font-size: small;">(<a href="http://cnu.libguides.com/ill/electronic_delivery/" target="_self" title="top of page">top</a>)</span><span style="font-size: small; font-family: arial,helvetica,sans-serif;"></span></p> </div> </div> </div> </div> </div></div></div></div><div id="s-lg-col-3" class="col-md-3"><div class="s-lg-col-boxes"><div id="s-lg-box-wrapper-17723874" class="s-lg-box-wrapper-17723874"><div id="s-lg-box-15017525-container" class="s-lib-box-container"> <div id="s-lg-box-15017525" class="s-lib-box s-lib-box-std"> <h2 class="s-lib-box-title">Interlibrary Loan Librarian</h2><div id="s-lg-box-collapse-15017525" > <div class="s-lib-box-content">  <div id="s-lib-profile-1191" class="s-lib-profile-container"> <a href="//cnu.libguides.com/prf.php?id=589bf384-7cdb-11ed-9922-0ad758b798c3"> <div id="s-lib-profile-image-1191" class="s-lib-profile-div s-lib-profile-center s-lib-profile-image"> <img loading="lazy" src="//d2jv02qf7xgjwx.cloudfront.net/accounts/1801/profiles/1191/profile.jpg" alt="Profile Photo"/> </div> <div id="s-lib-profile-name-1191" class="s-lib-profile-div s-lib-profile-center s-lib-profile-name" style=""> Jesse Spencer </div> </a> <div id="s-lib-profile-pronouns-1191" class="s-lib-profile-div s-lib-profile-center s-lib-profile-pronouns"> </div> <div id="s-lib-profile-email-1191" class="s-lib-profile-div s-lib-profile-center s-lib-profile-email"> <a title="jesse.spencer@cnu.edu" href="mailto:jesse.spencer@cnu.edu" class="label label-info">Email Me</a> </div> <div id="s-lib-profile-widget-la-1191" class="s-lib-profile-div s-lib-profile-widget-la"> <div class="s-lib-profile-widget"></div> </div> <div id="s-lib-profile-widget-lc-1191" class="s-lib-profile-div s-lib-profile-widget-lc"> <div class="s-lib-profile-widget"></div> </div> <div id="s-lib-profile-widget-other-1191" class="s-lib-profile-div s-lib-profile-widget-other"> <div class="s-lib-profile-widget"></div> </div> <div id="s-lib-profile-contact-1191" class="s-lib-profile-div s-lib-profile-contact"> <strong>Contact:</strong> <div>Interlibrary Loan Department <br /> Paul and Rosemary Trible Library - Room 189<br /> Christopher Newport University<br /> 1 Avenue of the Arts<br /> Newport News, VA 23606</div><div>(757) 594-8818</div> </div> <div id="s-lib-profile-social-1191" class="s-lib-profile-div s-lib-profile-social"> </div> <div id="s-lib-profile-subjects-1191" class="s-lib-profile-div s-lib-profile-subjects"> </div> </div>  </div> </div> </div> </div></div></div></div></div><div class="row s-lg-row"><div id="s-lg-col-127" class="col-md-12"><div class="s-lg-col-boxes"></div></div></div> <ul id="s-lg-page-prevnext" class="pager "><li class="previous"><a href="https://cnu.libguides.com/ill/faq"><< <strong>Previous:</strong> ILL FAQ</a></li><li class="next"><a href="https://cnu.libguides.com/c.php?g=678941&p=4785919"><strong>Next:</strong> Copyright Law >></a></li></ul></div>   <div id="s-lib-footer-public" class="s-lib-footer footer container s-lib-side-borders"> <div id="s-lg-guide-header-meta" class="pad-top-sm pad-left-med clearfix"> <ul id="s-lg-guide-header-attributes" class=""> <li id="s-lg-guide-header-updated" class="s-lg-h-separator"> <span class="s-lg-guide-label">Last Updated:</span> <span class="s-lg-text-greyout">Aug 14, 2024 11:56 AM</span> </li> <li id="s-lg-guide-header-url" class="s-lg-h-separator"> <span class="s-lg-guide-label">URL:</span> <span class="s-lg-text-greyout">https://cnu.libguides.com/ill</span> </li> <li id="s-lg-guide-print-url"> <a href="javascript: window.print();"><i class="fa fa-print" aria-hidden="true" title="Print Page"></i> Print Page</a> </li> </ul> <div id="s-lib-footer-login-link" class="pull-right pad-right-med"> <a href="https://cnu.libapps.com/libapps/login.php?site_id=733&target64=L2xpYmd1aWRlcy9hZG1pbl9jLnBocD9nPTY3ODk0MSZwPTQ3ODU5MTg=">Login to LibApps (staff)</a> </div> </div> <div class="pad-bottom-sm clearfix"> <div id="s-lib-footer-support-link" class="pull-right pad-right-med"> <a href="mailto:library@cnu.edu">Report a problem.</a> </div> <div id="s-lg-guide-header-subjects" class="pad-top-sm pad-left-med pad-right-med pull-left"> <span class="s-lg-guide-label">Subjects: </span><span class="s-lg-small bold"><a href="https://cnu.libguides.com/sb.php?subject_id=8600">Library Services</a></span> </div> <div id="s-lg-guide-header-tags" class="pad-top-sm pad-left-med"> <span class="s-lg-guide-label">Tags: </span><span class="s-lg-small bold"><a href="https://cnu.libguides.com/srch.php?tag=interlibrary+loan&default_lg=1">interlibrary loan</a></span> </div> </div> </div>   <div id="s-lib-scroll-top"> <a href="javascript:void(0);" onclick="jQuery('body').focus();" title="Back to Top" aria-label="Back to Top"> <span class="fa-stack fa-lg" aria-hidden="true"> <i class="fa fa-square-o fa-stack-2x"></i> <i class="fa fa-angle-double-up fa-stack-1x" style="position:relative; bottom:2px;"></i> </span> </a> </div>  <div id="s-lib-alert" title=""><div id="s-lib-alert-content"></div></div>  <center>Trible Library provides links to other websites to aid in research and is not responsible for the content or privacy policy of those sites.</center>  </body> </html>

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Electronic Delivery - Interlibrary Loan - LibGuides at Christopher Newport University