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Frequently Asked Questions | Atlas Obscura Adventures

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data-ga-event-label="nav" href="/adventures/trips?int=history+%26+culture">History &amp; Culture</a> </li> <li role="menuitem" class="flex w-full items-center"> <a class="py-2 px-4 pb-2 w-full hermes-body-smaller hover:bg-gray-100 hover:text-gray-900" data-action="click-&gt;analytics#sendEvent" data-ga-event-action="interest selection" data-ga-event-category="wildlife &amp; nature" data-ga-event-label="nav" href="/adventures/trips?int=wildlife+%26+nature">Wildlife &amp; Nature</a> </li> </ul> </div> <div class="bg-hermes-cream hermes-body-smaller p-4"> <a class="text-hermes-red hover:text-hermes-red-dark flow-root rounded-md" href="/adventures/trips"> View all trips <i class="fa-regular fa-arrow-right pb-px align-middle text-xs" ></i> </a> </div> </div> </div> </div> <div class="relative"> <a data-action="click-&gt;analytics#sendEvent" data-ga-event-action="click" data-ga-event-category="trip finder link" data-ga-event-label="nav" class="nav-link hover:underline underline-offset-2 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class="prose prose-a:hermes-link-inline text-sm text-gray-900 prose-a:text-gray-900"> <p>Check out our <a href="/adventures/adventures-faq">FAQ</a></p> </div> </li> </ul> </div> <button data-controller="modal" data-action="click->analytics#sendEvent click->modal#openByModalId" data-modal-target="trigger" data-modal-id="#newsletter-signup" role="menuitem" aria-haspopup="dialog" data-ga-event-action="click" data-ga-event-category="newsletter sign up link" data-ga-event-label="mobile nav" class="block w-full px-5 text-left hover:bg-gray-100 hover:text-gray-900" > Sign up for our emails </button> <a class="bg-hermes-cream text-base leading-6 text-hermes-red hover:text-hermes-red-dark mt-6 block w-full cursor-pointer rounded-b-lg py-4 px-5" href="/adventures/trips"> View all trips <i class="fa-regular hermes-body-smaller fa-arrow-right ml-1"></i> </a> </div> </div> </div> </div> </div> </div> <div class="h-full min-h-full"> <div class="relative flex h-full flex-col"> <main class="w-full grow"> <div class="mt-20 flex w-full flex-col"> <article class="prose prose-neutral prose-h1:hermes-heading-big prose-h2:hermes-heading-small prose-h3:hermes-heading-smaller prose-h4:hermes-heading-smallest prose-h5:hermes-heading-smallest prose-h6:hermes-heading-smallest prose-p:hermes-body-small prose-li:hermes-body-small prose-a:text-hermes-red mx-auto max-w-[80ch] px-4 py-24 sm:px-6 md:py-36 lg:px-8" data-controller="hermes--pages--static-page-component" > <h1> Frequently Asked Questions </h1> <div> <a class="block" href="#small-group-travel">Small group travel</a> <a class="block" href="#wow-in-the-world-family-tours">Wow in the World Family Tours</a> <a class="block" href="#booking-your-trip">Booking your trip</a> <a class="block" href="#cancellations-and-insurance">Cancellations and insurance</a> <a class="block" href="#travel-advisors">Travel Advisors</a> <a class="block" href="#the-places-we-travel">The places we travel</a> <a class="block" href="#contact-us">Contact us</a> </div> <h2>Small group travel</h2> <h3>I'm not sure organized group trips are for me. Are yours different?</h3> <p>Yes! Atlas Obscura is all about exploration and discovery. We create the kinds of travel experiences we'd want for ourselves, based on our database of the world's most unique places and foods. We'll provide you unparalleled access, in-depth storytelling, and of course, some freedom and flexibility to explore on your own. No big tour buses or boring tour guides here. As a result, our trips attract what we think are the most open-minded, curious, and easy-going travelers in the world. And that's the real secret! The company you keep when traveling makes all the difference.</p> <h3>Do you get many solo travelers on your trips?</h3> <p>We do—in fact, solo travelers make up about half of our small groups. With curiosity at the center of our experiences, there's a natural camaraderie that develops over the course of a trip. If you're looking for an opportunity to travel with people who share your sense of curiosity, you'll come away from these adventures with new travel partners and lasting connections.</p> <h3>How old are the people who take your trips?</h3> <p>With the exception of our family trips, Wow in the World Family Tours, our trips are designed for travelers 18 years of age or older. There are some departures where an exception can be made for older teens. </p> <p>Wow in the World Family Tours are designed for families with kids ages 5–12. </p> <h3>Do you run family trips?</h3> <p>Yes! We currently offer family trips to Egypt and Mexico's Yucatan Peninsula, and plan to add more in the future.  </p> <h3>Who can join an Atlas Obscura trip?</h3> <p>We believe travel has the capacity to make us better global citizens, and we recognize that diverse groups of travelers enrich our trips for everyone. We encourage our travelers to be intrepid, curious, respectful and engaging with locals and other travelers alike. We often find that much of the adventure happens in the conversations that our experiences ignite.</p> <h3>Do you offer discounts to Atlas Obscura members? </h3> <p>Yes! If you're an Atlas Obscura member, you get $100 off any trip you book. After signing up, just email <a href="mailto:trips@atlasobscura.com">trips@atlasobscura.com</a> to let us know you're a member and we'll apply the discount to your final balance. Becoming a member also connects you with a global community of curious explorers, among other perks. Learn more and sign up for your Atlas Obscura membership <a href="https://www.atlasobscura.com/membership">here</a>!</p> <h3>In what language(s) do you conduct your trips? </h3> <p>Currently, all of our trips are conducted in English only.</p> <h3>Where are most of your travelers based?</h3> <p>While most of our travelers are based in the U.S., people join our trips from all over the world. You do not need to be a citizen of a particular country, or come from a particular place, to take one of our trips, though visa requirements for the countries visited can vary depending on citizenship. </p> <h3>Are your trips accessible?</h3> <p>We encourage all travelers to review the itinerary and pace of any trips that interest them prior to booking to ensure they can fully participate in all activities. We are happy to look into ways in which we can accommodate traveler needs or offer alternate activities where possible. If you have questions about whether an Atlas Obscura trip is right for you, please email us at <a href="mailto:trips@atlasobscura.com">trips@atlasobscura.com</a>. </p> <h3>Can my dietary restrictions be accommodated?</h3> <p>We will accommodate dietary restrictions whenever possible, but there may be some destinations and trips where certain restrictions or allergies are harder to accommodate. If you have a severe allergy or have questions about a specific trip, please contact us to find out if a particular trip is right for you.</p> <h3>What are the activity levels of your trips?</h3> <p>All of our trips are rated as Easy, Moderate, or Challenging, based on the level of activity you can expect. This is noted on every trip itinerary page, right next to the trip name. In general, most trips typically include one or several miles of walking per day and require the ability to remain on your feet for extended periods of time. You can see the specific activity level details for each trip at the bottom of the itinerary under "Additional Info."</p> <h2>Wow in the World Family Tours</h2> <h3>What are Wow in the World Family Tours? </h3> <p><span style="font-weight: 400;">We’ve teamed up with <a href="https://tinkercast.com/">Tinkercast</a>, creators of the #1 podcast for kids and families <em>Wow in the World</em>, to launch our first-ever trips designed just for kids and their grown-ups! Created for kids from 5–12 years old, the trips are designed to help young adventurers follow their curiosity and discover the world's hidden wonders. Families will get custom audio dispatches from <em>Wow in the World</em> hosts Guy Raz and Mindy Thomas, daily missions to complete, and a special Adventure Toolkit that includes a travel journal to record their daily WOWs, pen-pal postcards to exchange with fellow travelers, a limited edition explorers t-shirt ,and much more. </span></p> <h3>Who are Wow in the World Family Tours for? </h3> <p>The trips are specially designed for kids from 5–12 years old and their families. With trip leaders who are experienced with kids, family-friendly activities throughout the itinerary, and hands-on educational experiences like learning how to make papyrus the ancient Egyptian way, the trips are fun for the whole family—especially if you're a family with a strong sense of curiosity about the world's most incredible places. </p> <h3>Are there reduced rates for kids? </h3> <p>Yes! Exact pricing and age requirements for reduced rates depend on the trip, but in short, we offer reduced rates for kids. Currently, kids prices apply to anyone under 12 on our family tour to Egypt and anyone under 11 on our family trip to the Yucatan. Rates are based on kids' ages at the time the trip takes place. Please see the trip detail pages for more information. </p> <h3>Can my whole family share a room or a suite? </h3> <p>We've chosen hotels that generally have pretty flexible rooming arrangements. Some of them can accommodate a family of 3 in one room (if desired). Others have adjoining or adjacent rooms. Please get in touch if you have specific questions or requests for rooming arrangements. Specific rooming configurations are based on availability at the hotels, but we'll do our best to work with the hotels to accommodate your preferences. </p> <h2>Booking your trip</h2> <h3>How do I join a trip?</h3> <p>On any trip itinerary page, click the “See Dates” button, just below the Trip name, or scroll down to the Upcoming Departures section and click the “Book” button. Then, simply fill out and complete the on-site booking form. </p> <h3>The trip I want to take is sold out. What should I do?</h3> <p>You can join any sold-out trip's waitlist by clicking the “Join Waitlist” button. If space on a particular departure opens up, it is offered to travelers in order of when they joined the waitlist. If a trip is sold out, there's a very good chance we'll offer it again in the future. Keep an eye out for new trip announcements via our <a href="https://www.atlasobscura.com/newsletters/kiosk?mode=trips">trips newsletter</a>. </p> <h2>Cancellations and insurance</h2> <h3>What if I need to cancel my trip after I sign up?</h3> <p>With the exception of our family trips (Wow in the World Family Tours), initial trip deposits become nonrefundable once they're paid. If you have questions about a trip before making your deposit, please don't hesitate to reach out. Please consult the <a href="https://www.atlasobscura.com/adventures/partner-booking-conditions">Booking Conditions</a> for full details on the cancellation policy. </p> <p>Trip deposits for Wow in the World Family Tours are refundable up to 7 days after the deposit is placed. Please see our <a href="https://www.atlasobscura.com/adventures/terms-family-tours">Booking Conditions for Wow in the World Family Tours</a> for more detail. </p> <h3>Should I purchase travel insurance?</h3> <p>We highly recommend purchasing travel insurance. This is even more important as travel conditions continue to change. Different policies can cover items including trip cancellation, medical expenses and emergencies, or loss of luggage and personal effects. Our friends at <a href="https://www.insureyonder.com/atlasobscura/">Yonder Travel Insurance</a> can help walk you through and explain the components of different travel insurance policies and what kind of coverage would work best for your needs. They are also a company with a social mission! With every policy sold on Yonder, they donate a week's worth of meals to children in need. Please click <a href="https://www.insureyonder.com/atlasobscura/">here </a>for Yonder's contact info or to request a quote. </p> <h3>Is there a minimum group size for a trip to run? </h3> <p>Most trips are guaranteed once we have a group size of at least 4. Our family trips (Wow in the World Family Tours) typically have a minimum of 6 travelers. If the group size is smaller than that, we'll work with our partners and do our best to run it below-minimum, but may need to cancel. In the event we have to cancel a trip you've booked due to under-enrollment, we'll issue a full refund or, if you prefer, can help you transfer to another date. </p> <h2>Travel Advisors</h2> <h3>Do you work with travel advisors? </h3> <p>We work with travel advisors on our newly launched family trips, <a href="https://www.atlasobscura.com/adventures/collection/family-tours">Wow in the World Family Tours.</a> For our other trips, we don't currently have a commission program but hope to in the near future. </p> <h2>The places we travel</h2> <h3>There's someplace I want to go, but you're not offering a trip there. What should I do?</h3> <p>We are continually updating and enhancing our offering of unique and immersive small group trips. To stay connected and be among the first to hear about new trips or departures, please sign up to receive our <a href="https://www.atlasobscura.com/newsletters">trips newsletter</a>.</p> <h3>Does the trip cost include airfare?</h3> <p>No, our trips do not include the cost of airfare or transportation to or from the arrival and departure points. Each trip page has an 'arrival and departure' section that will identify where the group trip starts and ends. Travelers are responsible for arranging their own flights or transportation to and from the arrival and departure points. We can refer you to a third-party air specialist if you'd like assistance booking your flights.</p> <h3>I have a political or ethical objection to one of the places you're running a trip. Why would you send people there?</h3> <p>While this is a very difficult question and tends to come down to the particulars of the destination and trip, we generally believe that sending travelers to countries with complicated political situations is the right thing to do—provided we can do it safely and without contributing to the problems at hand. Simply put, if we felt we were doing harm by running a trip, we wouldn't do it. We believe greater understanding and engagement, especially the kind we get by visiting someplace first-hand, generally does more good than staying home or only visiting countries whose governments share our values.</p> <h2>Contact us</h2> <h3>I have a question that you haven't answered. How can I get help?</h3> <p>If you can't find what you're looking for here or in the trip-specific FAQ, please get in touch via <a href="mailto:trips@atlasobscura.com" target="_blank" rel="noopener noreferrer">email</a> at trips@atlasobscura.com. We are available to assist Monday through Friday from 10:00 a.m. to 6:00 p.m (EST). 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