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role="main"> <a id="main-content" tabindex="-1"></a> <div class="container-fluid"> <div class="wrapper-center col-md-12 col-sm-12 col-xs-12"> <div class="region region-content"> <div data-history-node-id="24" class="layout layout--onecol"> <div class="layout__region layout__region--content"> <div class="field field--name-field-component field--type-entity-reference-revisions field--label-hidden field--items"> <div class="field--item"> <div class="component-row component-row__display__fluid section-navigation component-row__has-header effect_none is_half_height" data-title="Welcome"> <div class="component-row__row"> <div class="component-row__column component-row__center section-has-no-column col-md-12 col-sm-12 col-xs-12"> <div class="box-effects-wrapper "> <div class="cern-component-header-blocks component-header"> <div id="header-blocks--2" class="owl-carousel owl-theme component-header__carousel header-carousel"> <div class="header-block"> <div class="header-block__title"> </div> <div class="background-component background__image" style="background:url(&#039;/sites/default/files/2021-09/Banner-Ombud_1440x400_2.jpg&#039;) no-repeat center top / cover; height: 100%;"></div> Off </div> </div> <span class="component-header__scroll"></span> </div> <a class="endof-cern-header-blocks"></a> </div> </div> </div> </div> </div> <div class="field--item"> <div class="component-row component-row__display__fluidcenter section-navigation effect_none"> <div class="background-component background__color" style="background-color:rgba(10,108,204,1); height: 100%;"></div> <div class="component-row__row"> <div class="component-row__column component-row__center section-has-no-column col-md-12 col-sm-12 col-xs-12"> <div class="box-effects-wrapper "> <div class="text-component text-component-page clearfix"> <h2 class="text-component-title" style="color:#FFFFFF"> You need to talk? The CERN Ombud is here to listen. </h2> <div class="text-component-text cern_full_html" style="color:#FFFFFF"> <p class="text-align-justify"><span style="font-size:16px;">Issues, problems, conflicts are a normal part of life, also at the workplace. Finding out the best way to address them makes a huge difference and this is where the Ombud may help.&nbsp;</span></p> <p class="text-align-justify"><span style="font-size:16px;">The Ombud provides a safe and peaceful environment where you may explore all possible routes to move forward from a difficult situation and decide for yourself how you wish to proceed.&nbsp;</span></p> <p class="text-align-justify"><span style="font-size:16px;">The Ombud serves the whole CERN community (Users, Associates, Fellows, Staff etc.) and has several roles:</span></p> <ul> <li class="text-align-justify"><span style="font-size:16px;">to listen, share and examine preoccupations or problems; </span></li> <li class="text-align-justify"><span style="font-size:16px;">to help resolve interpersonal disputes where dialogue is unsuccessful or no longer possible&nbsp;</span></li> <li class="text-align-justify"><span style="font-size:16px;">to guide people in the interpretation of the CERN Code of Conduct</span></li> </ul> <p class="text-align-justify"><span style="font-size:16px;">Read the <a href="/sites/ombuds.web.cern.ch/files/reports/CERN%20Ombudsman's%20mandate.pdf">detailed mandate</a> of the Ombud for complete information.</span></p> <p class="text-align-justify"><span style="font-size:16px;">The Ombud is a trained professional and has access to the support of professional ombuds' networks. The ombud maintains close contacts with all of CERN support channels and can also orient you to the appropriate service, when necessary. </span></p> <p class="text-align-justify"><span style="font-size:16px;">So if you have an interpersonal problem or a conflict or any other issue in the workplace which is impacting you, contact the CERN Ombud early. </span></p> <p class="text-align-justify">So if you have an interpersonal problem, or a conflict or any other workplace issue that is affecting you, contact the CERN Ombud early.</p> <p class="text-align-justify">Likewise, if you want to share your ideas or discuss your options, the Ombud is a sounding board, an external and caring interlocutor, quickly available, that you can turn to.</p> <p class="text-align-justify"><span style="font-size:16px;">It鈥檚 <strong>voluntary</strong>, <strong>informal</strong>, <strong>non judgmental</strong> and completely <strong>confidential</strong>.</span></p> </div> </div> </div> </div> </div> </div> </div> <div class="field--item"> <div class="component-row component-row__display__centered section-navigation component-row__has-header effect_none has_title" data-title="Useful Links" id="in-a-nutshell"> <h1 class="row-component-title" style="color:#000000"> In a nutshell </h1> <div class="component-row__row"> <div class="component-row__column component-row__center section-has-no-column col-md-12 col-sm-12 col-xs-12"> <div class="box-effects-wrapper "> <div class="component-media-content box-pattern simple-display courier" style="background-image:url(&#039;/sites/default/files/2021-09/Ombud-icons_Website-1_188_100_v4_1.png&#039;); 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