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Help - Apple (BE)
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<div class="globalnav-menu-list"> <div data-analytics-element-engagement="globalnav hover - store" class="globalnav-item globalnav-item-store globalnav-item-menu"> <ul class="globalnav-submenu-trigger-group" role="none"> <li class="globalnav-submenu-trigger-item"> <a href="/be-nl/store" data-globalnav-item-name="store" data-topnav-flyout-trigger-compact="" data-analytics-title="store" data-analytics-element-engagement="hover - store" aria-label="Store" class="globalnav-link globalnav-submenu-trigger-link globalnav-link-store" data-autom="gn_store"><span class="globalnav-link-text-container"><span class="globalnav-image-regular globalnav-link-image"><svg height="44" viewbox="0 0 30 44" width="30" xmlns="http://www.w3.org/2000/svg"> <path d="m26.5679 20.4629c1.002 0 1.67.738 1.693 1.857h-3.48c.076-1.119.779-1.857 1.787-1.857zm2.754 2.672v-.387c0-1.963-1.037-3.176-2.742-3.176-1.735 0-2.848 1.289-2.848 3.276 0 1.998 1.096 3.263 2.848 3.263 1.383 0 2.367-.668 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1.043 1.629 1.342l.885.234c1.752.439 2.455 1.119 2.455 2.361 0 1.553-1.225 2.543-3.158 2.543-1.793 0-3.03-.949-3.141-2.408z"></path></svg></span><span class="globalnav-link-text">Store</span></span></a> </li> </ul> </div> <div data-analytics-element-engagement="globalnav hover - mac" class="globalnav-item globalnav-item-mac globalnav-item-menu"> <ul class="globalnav-submenu-trigger-group" role="none"> <li class="globalnav-submenu-trigger-item"> <a href="https://www.apple.com/benl/mac/" data-globalnav-item-name="mac" data-topnav-flyout-trigger-compact="" data-analytics-title="mac" data-analytics-element-engagement="hover - mac" aria-label="Mac" class="globalnav-link globalnav-submenu-trigger-link globalnav-link-mac" data-autom="gn_mac"><span class="globalnav-link-text-container"><span class="globalnav-image-regular globalnav-link-image"><svg height="44" viewbox="0 0 23 44" width="23" xmlns="http://www.w3.org/2000/svg"> <path d="m8.1558 25.9987v-6.457h-.0703l-2.666 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data-analytics-element-engagement="globalnav hover - ipad" class="globalnav-item globalnav-item-ipad globalnav-item-menu"> <ul class="globalnav-submenu-trigger-group" role="none"> <li class="globalnav-submenu-trigger-item"> <a href="https://www.apple.com/benl/ipad/" data-globalnav-item-name="ipad" data-topnav-flyout-trigger-compact="" data-analytics-title="ipad" data-analytics-element-engagement="hover - ipad" aria-label="iPad" class="globalnav-link globalnav-submenu-trigger-link globalnav-link-ipad" data-autom="gn_ipad"><span class="globalnav-link-text-container"><span class="globalnav-image-regular globalnav-link-image"><svg height="44" viewbox="0 0 24 44" width="24" xmlns="http://www.w3.org/2000/svg"> <path d="m14.9575 23.7002c0 .902-.768 1.582-1.805 1.582-.732 0-1.277-.375-1.277-1.02 0-.632.422-.966 1.383-1.031l1.699-.111zm-1.395-4.072c-1.347 0-2.343.668-2.478 1.681h1.019c.141-.498.668-.785 1.424-.785.944 0 1.43.428 1.43 1.207v.574l-1.822.112c-1.471.088-2.303.738-2.303 1.869 0 1.154.908 1.881 2.133 1.881.844 0 1.535-.369 1.945-1.043h.094v.931h.961v-4.324c0-1.312-.862-2.103-2.403-2.103zm6.769 5.575c-1.155 0-1.846-.885-1.846-2.361 0-1.471.697-2.362 1.846-2.362 1.142 0 1.857.914 1.857 2.362 0 1.459-.709 2.361-1.857 2.361zm1.834-8.027v3.503h-.088c-.358-.691-1.102-1.107-1.981-1.107-1.605 0-2.654 1.289-2.654 3.27 0 1.986 1.037 3.269 2.654 3.269.873 0 1.623-.416 2.022-1.119h.093v1.008h.961v-8.824zm-15.394 4.869h-1.863v-3.563h1.863c1.225 0 1.899.639 1.899 1.799 0 1.119-.697 1.764-1.899 1.764zm.276-4.5h-3.194v8.455h1.055v-3.018h2.127c1.588 0 2.719-1.119 2.719-2.701 0-1.611-1.108-2.736-2.707-2.736zm-6.064 8.454h1.008v-6.316h-1.008zm-.199-8.237c0-.387.316-.704.703-.704s.703.317.703.704c0 .386-.316.703-.703.703s-.703-.317-.703-.703z"></path></svg></span><span class="globalnav-link-text">iPad</span></span></a> </li> </ul> </div> <div data-analytics-element-engagement="globalnav hover - iphone" class="globalnav-item globalnav-item-iphone globalnav-item-menu"> <ul class="globalnav-submenu-trigger-group" role="none"> <li class="globalnav-submenu-trigger-item"> <a href="https://www.apple.com/benl/iphone/" data-globalnav-item-name="iphone" data-topnav-flyout-trigger-compact="" data-analytics-title="iphone" data-analytics-element-engagement="hover - iphone" aria-label="iPhone" class="globalnav-link globalnav-submenu-trigger-link globalnav-link-iphone" data-autom="gn_iphone"><span class="globalnav-link-text-container"><span class="globalnav-image-regular globalnav-link-image"><svg height="44" viewbox="0 0 38 44" width="38" xmlns="http://www.w3.org/2000/svg"> <path d="m32.7129 22.3203h3.48c-.023-1.119-.691-1.857-1.693-1.857-1.008 0-1.711.738-1.787 1.857zm4.459 2.045c-.293 1.078-1.277 1.746-2.66 1.746-1.752 0-2.848-1.266-2.848-3.264 0-1.986 1.113-3.275 2.848-3.275 1.705 0 2.742 1.213 2.742 3.176v.386h-4.541v.047c.053 1.248.75 2.039 1.822 2.039.815 0 1.366-.298 1.629-.855zm-12.282-4.682h.961v.996h.094c.316-.697.932-1.107 1.898-1.107 1.418 0 2.209.838 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data-analytics-element-engagement="globalnav hover - watch" class="globalnav-item globalnav-item-watch globalnav-item-menu"> <ul class="globalnav-submenu-trigger-group" role="none"> <li class="globalnav-submenu-trigger-item"> <a href="https://www.apple.com/benl/watch/" data-globalnav-item-name="watch" data-topnav-flyout-trigger-compact="" data-analytics-title="watch" data-analytics-element-engagement="hover - watch" aria-label="Watch" class="globalnav-link globalnav-submenu-trigger-link globalnav-link-watch" data-autom="gn_watch"><span class="globalnav-link-text-container"><span class="globalnav-image-regular globalnav-link-image"><svg height="44" viewbox="0 0 35 44" width="35" xmlns="http://www.w3.org/2000/svg"> <path d="m28.9819 17.1758h1.008v3.504h.094c.316-.697.978-1.108 1.945-1.108 1.336 0 2.18.856 2.18 2.338v4.09h-1.008v-3.844c0-1.119-.504-1.675-1.459-1.675-1.131 0-1.752.715-1.752 1.781v3.738h-1.008zm-2.42 4.441c-.164-.627-.721-1.136-1.629-1.136-1.137 0-1.852.908-1.852 2.338 0 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</ul> </div> <div data-analytics-element-engagement="globalnav hover - airpods" class="globalnav-item globalnav-item-airpods globalnav-item-menu"> <ul class="globalnav-submenu-trigger-group" role="none"> <li class="globalnav-submenu-trigger-item"> <a href="https://www.apple.com/benl/airpods/" data-globalnav-item-name="airpods" data-topnav-flyout-trigger-compact="" data-analytics-title="airpods" data-analytics-element-engagement="hover - airpods" aria-label="AirPods" class="globalnav-link globalnav-submenu-trigger-link globalnav-link-airpods" data-autom="gn_airpods"><span class="globalnav-link-text-container"><span class="globalnav-image-regular globalnav-link-image"><svg height="44" viewbox="0 0 43 44" width="43" xmlns="http://www.w3.org/2000/svg"> <path d="m11.7153 19.6836h.961v.937h.094c.187-.615.914-1.048 1.752-1.048.164 0 .375.011.504.029v1.008c-.082-.024-.446-.059-.645-.059-.961 0-1.658.645-1.658 1.535v3.914h-1.008zm28.135-.111c1.324 0 2.244.656 2.379 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aria-label="TV & Woning" class="globalnav-link globalnav-submenu-trigger-link globalnav-link-tv-home" data-autom="gn_tv-home"><span class="globalnav-link-text-container"><span class="globalnav-image-regular globalnav-link-image"><svg height="44" viewbox="0 0 71 44" width="71" xmlns="http://www.w3.org/2000/svg"> <path d="m2.9754 26v-7.5059h-2.7246v-.9492h6.5039v.9492h-2.7246v7.5059zm8.0314 0-3.1172-8.4551h1.1074l2.4844 7.0898h.0938l2.4844-7.0898h1.1074l-3.1172 8.4551zm13.681-.8438c-.7207.6328-1.7109 1.002-2.7363 1.002-1.6816 0-2.8594-.9961-2.8594-2.4141 0-1.002.5449-1.7637 1.6758-2.3613.0762-.0352.2344-.1172.3281-.1641-.7793-.8203-1.0605-1.3652-1.0605-1.9805 0-1.084.9199-1.8926 2.1562-1.8926 1.248 0 2.1562.7969 2.1562 1.9043 0 .8672-.5215 1.5-1.8281 2.1855l2.1152 2.2734c.2637-.5273.3984-1.2188.3984-2.2734v-.1465h.9844v.1523c0 1.3125-.2344 2.2676-.6973 2.9824l1.4708 1.5764h-1.3242zm-4.541-1.4824c0 .9492.7676 1.5938 1.8984 1.5938.7676 0 1.5586-.3047 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Hier vindt u meer informatie over o.a. kopen, verzenden, controleren van de status van uw bestelling en terugzenden.</p> </div> </div> <div class="rf-help-rightheader column large-4 small-12"> <div class="rf-help-yourself"><h2 class="rf-help-yourselftitle">Help jezelf.</h2> <p class="rf-help-yourselfdescription">Je kunt zelf de status van je bestelling controleren, je bestelling volgen of wijzigen, artikelen retourneren en nog veel meer.</p> <a href="https://secure.store.apple.com/be-nl/shop/order/list" data-slot-name="TopSection" data-feature-name="Astro Link" data-display-name="AOS: OrderStatus" class="icon icon-after icon-chevronright rf-help-orderslink">Naar je bestelling</a></div> </div> </div> <div class="rf-help-content"> <ol class="rf-help-categorylist row"> <li class="rf-help-categoryitem column large-4 small-12"> <div class="rf-help-categoryitemcontainer"> <h2 class="rf-help-categorytitle"> Verzending en levering </h2> <ul class="bullet-list"> <li>Verzendadres wijzigen</li> <li>Verzendmethoden en -kosten </li> <li>Hoe lang is de levertijd?</li> <li>Bestelling online traceren </li> <li>Problemen met de zending </li> </ul> <div class="rf-help-learnmore"> <a href="/be-nl/shop/help/shipping_delivery" data-slot-name="MainSection" data-display-name="Meer informatie<span class="visuallyhidden">over verzending en levering</span>" data-autom="learnMore_0" class="icon icon-after icon-chevronright">Meer informatie<span class="visuallyhidden">over verzending en levering</span></a> </div> </div> </li> <li class="rf-help-categoryitem column large-4 small-12"> <div class="rf-help-categoryitemcontainer"> <h2 class="rf-help-categorytitle"> Apple Account </h2> <ul class="bullet-list"> <li>Wat is een Apple Account?</li> <li>Voordelen van een Apple Account</li> <li>Een wachtwoord voor je Apple Account instellen</li> <li>Je Apple Account wijzigen</li> </ul> <div class="rf-help-learnmore"> <a href="/be-nl/shop/help/your_account" data-slot-name="MainSection" 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class="rf-help-categoryitemcontainer"> <h2 class="rf-help-categorytitle"> Terugzenden en terugbetaling </h2> <ul class="bullet-list"> <li>Een artikel terugzenden</li> <li>Retourneren: stap voor stap </li> <li>Uw terugbetaling verwerken</li> <li>Problemen met uw nieuw product</li> </ul> <div class="rf-help-learnmore"> <a href="/be-nl/shop/help/returns_refund" data-slot-name="MainSection" data-display-name="Meer informatie<span class="visuallyhidden">over retourneren en restitutie</span>" data-autom="learnMore_3" class="icon icon-after icon-chevronright">Meer informatie<span class="visuallyhidden">over retourneren en restitutie</span></a> </div> </div> </li> <li class="rf-help-categoryitem column large-4 small-12"> <div class="rf-help-categoryitemcontainer"> <h2 class="rf-help-categorytitle"> Selfservicesite </h2> <ul class="bullet-list"> <li>Uw creditcard opnieuw autoriseren</li> <li>Een artikel uit uw bestelling annuleren</li> <li>Uw aflever- of factuuradres wijzigen</li> <li>iPod-inscriptie veranderen</li> <li>Een terugzending aanvragen</li> </ul> <div class="rf-help-learnmore"> <a href="/be-nl/shop/help/viewing_changing_orders" data-slot-name="MainSection" data-display-name="Meer informatie<span class="visuallyhidden">over het wijzigen en bekijken van je bestellingen</span>" data-autom="learnMore_4" class="icon icon-after icon-chevronright">Meer informatie<span class="visuallyhidden">over het wijzigen en bekijken van je bestellingen</span></a> </div> </div> </li> <li class="rf-help-categoryitem column large-4 small-12"> <div class="rf-help-categoryitemcontainer"> <h2 class="rf-help-categorytitle"> iPhone & Support </h2> <ul class="bullet-list"> <li>Verkoopinformatie</li> <li>iPhone-kenmerken</li> <li>Onlineondersteuning</li> </ul> <div class="rf-help-learnmore"> <a href="/be-nl/shop/help/iphone" data-slot-name="MainSection" data-display-name="Meer informatie<span class="visuallyhidden">over iPhones</span>" data-autom="learnMore_5" class="icon 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class="rf-help-categoryitemcontainer"> <h2 class="rf-help-categorytitle"> Bestelstatus </h2> <ul class="bullet-list"> <li>We hebben uw bestelling ontvangen </li> <li>De verwachte leverdatum</li> <li>Uw bestelling annuleren en wijzigen </li> <li>Selfservicesite gebruiken</li> </ul> <div class="rf-help-learnmore"> <a href="/be-nl/shop/help/orderstatus" data-slot-name="MainSection" data-display-name="Meer informatie<span class="visuallyhidden">over de bestelstatus</span>" data-autom="learnMore_7" class="icon icon-after icon-chevronright">Meer informatie<span class="visuallyhidden">over de bestelstatus</span></a> </div> </div> </li> <li class="rf-help-categoryitem column large-4 small-12"> <div class="rf-help-categoryitemcontainer"> <h2 class="rf-help-categorytitle"> We houden u op de hoogte </h2> <ul class="bullet-list"> <li>Ontvangstbevestiging</li> <li>Orderbevestiging</li> <li>Leveringsaankondiging</li> <li>Proactieve melding</li> </ul> <div class="rf-help-learnmore"> <a 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