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IT Professional Resources | University Information Technology Services
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node--type-az-flexible-page node--view-mode-full clearfix"> <header> </header> <div class="node__content clearfix"> <div class="field field--name-field-az-main-content field--type-entity-reference-revisions field--label-hidden field__items"> <div class="field__item"> <div class="mb-5 paragraph background-wrapper paragraph--type--az-text-background paragraph--view-mode--default bg-azurite py-5 full-width-background"> <div class="container"> <div class="row"> <div class="col"> <div class="content"> <div class="clearfix text-formatted field field--name-field-az-text-area field--type-text-long field--label-hidden field__item"><div class="bs_grid"> <div class="row" data-row-lg="none" data-row-md="9_3" data-row-none="none" data-row-sm="none" data-row-xl="none"> <div class="col-md-8"> <h1 class="mt-0 mt-md-4">IT for Technology Staff</h1> <p><span class="lead">For information on your University IT systems and services as an employee, visit <a href="/facultystaff-resources"><span class="text-white">Faculty/Staff Resources page</span></a>. For what you need to know as an IT professional at the University, see below.</span></p> </div> <div class="col-md-4"> <div data-embed-button="az_embed_content_block" data-entity-embed-display="view_mode:block_content.full" data-entity-type="block_content" data-entity-uuid="b5e8e893-4454-45b9-8202-3624d908be7c" data-langcode="en" data-entity-embed-display-settings="[]" class="embedded-entity"> <div class="field field--name-field-az-main-content field--type-entity-reference-revisions field--label-hidden field__items"> <div class="field__item"> <div class="mb-0 paragraph paragraph--type--az-cards paragraph--view-mode--default"> <div class="content h-100 row d-flex flex-wrap field field--name-field-az-cards field--type-az-card field--label-hidden field__items"> <div class="col-12 col-md-12 col-lg-12 pb-4 field__item"> <div class="card bg-white h-100"> <div class="card-body d-flex flex-column"> <h3 class="bold mt-0 mb-3 card-title text-left h5"> Need Help? </h3> <div class="card-text"><p>Call 24/7 support:<br><a href="tel:5206268324"><span class="text-red">520-626-TECH (8324)</span></a></p><p><a href="https://247.arizona.edu"><span class="text-red">Chat with 24/7 support</span></a></p><p><a href="/oscr/oscr-tech-zones" data-entity-type="node" data-entity-uuid="2fea0093-6fc3-4825-8cde-e30b8b66d62b" data-entity-substitution="canonical" title="OSCR Tech Zones"><span class="text-red">Visit a Tech Zone</span></a></p><p><a href="https://uarizona.service-now.com/sp?id=sc_cat_item&sys_id=de573d1f1bdae010e03754a51a4bcb04"><span class="text-red">Report online</span></a></p></div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div></div> </div> </div> </div> </div> </div> </div> <div class="field__item"> <div class="mb-7 paragraph paragraph--type--az-text paragraph--view-mode--default"> <div class="clearfix text-formatted field field--name-field-az-text-area field--type-text-long field--label-hidden field__item"><p><strong>The following is information of interest specifically to IT staff: </strong></p><ul><li><a href="https://it.arizona.edu/about-us/cio-division">About the CIO Division</a> provides more information on the centralized IT structure at UA. You can additionally search for services and documentation knowledgebase in the <a href="https://uarizona.service-now.com/sp">ServiceNow catalog</a>. Log in to see all services and information.</li><li>ServiceNow has a more comprehensive <a href="https://uarizona.service-now.com/sp?id=kb_article_view&sysparm_article=KB0011632">UArizona IT Staff – Onboarding Checklist</a>, including useful links such as:<ul><li>The <a href="https://teams.microsoft.com/l/team/19%3a0914c4c91e864811acd5d65ef8021a24%40thread.tacv2/conversations?groupId=408a3193-8a23-47ce-812f-08d1c89be6fe&tenantId=5ee35505-eb8e-4929-937d-645df5013288">IT Coordination Team</a> is a Microsoft Team location for finding out about current projects, tracking upcoming service changes (UArizona IT Roadmap), and asking questions and supporting your peers. IT Coordination also meets 9:05-10:00 a.m. every Tuesday and Thursday via Zoom. </li><li>There are also special interest IT groups, such as the <a href="https://teams.microsoft.com/l/team/19%3aMUy4dGMYkqhlZQFuLooiTyeM7z-s6uZb-UBPlzJJ1rg1%40thread.tacv2/conversations?groupId=cc8a7ece-06ad-41b3-9683-baed0b61f5c3&tenantId=5ee35505-eb8e-4929-937d-645df5013288">Process Automation Team</a> and <a href="https://digital.arizona.edu/">Arizona Digital</a> (Drupal Quickstart development). </li></ul></li><li><a href="/it-jobs">UArizona IT Jobs</a></li></ul><hr><h1>Professional Development</h1><p>Take advantage of the University's resources: </p><ul><li><a href="https://uarizona.service-now.com/sp?id=sc_cat_item&sys_id=42ab25221bdd70107947edf1604bcba4">Online training opportunities</a> (including EDGE Learning and LinkedIN Learning, Microsoft Learn, O'Reilly Books Online, and more)</li><li><a href="https://softwarelicense.arizona.edu/it-community-memberships-subscriptions">Professional memberships and subscriptions</a> (including Educause, Gartner for Technical Professionals, Internet2, and more) </li><li>The <a href="https://itsummit.arizona.edu">IT Summit</a>, the University's internal annual event for communication, collaboration, and education </li></ul></div> </div> </div> <div class="field__item"> <div class="mb-0 paragraph paragraph--type--az-text paragraph--view-mode--default"> <div class="clearfix text-formatted field field--name-field-az-text-area field--type-text-long field--label-hidden field__item"><p>Need information on IT services? Check the IT Service Catalog.</p> <p><a class="btn btn-red" href="https://uarizona.service-now.com/sp">Explore all IT services</a></p> <p><em>If you have suggestions for other digital resources you think campus IT professionals should know about, email <a href="mailto:uitscommmar@list.arizona.edu">uitscommmar@list.arizona.edu</a>.</em></p></div> </div> </div> <div class="field__item"> <div class="mb-0 paragraph background-wrapper paragraph--type--az-text-background paragraph--view-mode--default py-5"> <div class="container"> <div class="row"> <div class="col"> <div class="content"> <div class="clearfix text-formatted field field--name-field-az-text-area field--type-text-long field--label-hidden field__item"><div data-embed-button="az_embed_content_block" data-entity-embed-display="view_mode:block_content.full" data-entity-type="block_content" data-entity-uuid="15706217-bae0-43f6-be7f-27981d698d47" data-langcode="en" data-entity-embed-display-settings="[]" class="embedded-entity"> <div 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