Baldrige Performance Excellence Program

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height="330"/> <source srcset="/web/20240305061921im_/https://www.nist.gov/sites/default/files/styles/300_wide/public/images/2024/01/24/2024-Baldrige-Award-Apply-Today.png.webp?itok=dWx2zVTx 1x, /web/20240305061921im_/https://www.nist.gov/sites/default/files/styles/600_wide/public/images/2024/01/24/2024-Baldrige-Award-Apply-Today.png.webp?itok=dZ2f2RYH 2x" media="(min-width: 0px)" type="image/webp" width="300" height="165"/> <img loading="eager" src="/web/20240305061921im_/https://www.nist.gov/sites/default/files/styles/1200_wide/public/images/2024/01/24/2024-Baldrige-Award-Apply-Today.png.jpg?itok=QsoH-YQ9" width="1200" height="660" alt="Announcing the 2024 Baldrige Award Application. 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View message from Secretary of Commerce Gina Raimondo.</div> </a> </div> </div> </div> </div> </div> <div class="paragraph paragraph--type--hero paragraph--view-mode--default"> <div class="nist-hero grid-row grid-gap-2"> <div class="nist-hero__item tablet:grid-col-4 "> <div class="nist-hero__item-inner"> <div class="nist-hero__image"> <a href="/web/20240305061921/https://www.nist.gov/baldrige/products-services/baldrige-executive-fellows-program"> <picture> <source srcset="/web/20240305061921im_/https://www.nist.gov/sites/default/files/styles/600w_x_360h/public/images/2016/09/29/baldrige-fellows-smhero.jpg.webp?itok=6PXypr7u 1x, /web/20240305061921im_/https://www.nist.gov/sites/default/files/styles/1200w_x_720h/public/images/2016/09/29/baldrige-fellows-smhero.jpg.webp?itok=Km5-LX9k 2x" media="(min-width: 480px)" type="image/webp" width="600" height="360"/> <source srcset="/web/20240305061921im_/https://www.nist.gov/sites/default/files/styles/300w_x_180h/public/images/2016/09/29/baldrige-fellows-smhero.jpg.webp?itok=gvCmv2Ko 1x, /web/20240305061921im_/https://www.nist.gov/sites/default/files/styles/600w_x_360h/public/images/2016/09/29/baldrige-fellows-smhero.jpg.webp?itok=6PXypr7u 2x" media="(min-width: 0px)" type="image/webp" width="300" height="180"/> <img loading="eager" src="/web/20240305061921im_/https://www.nist.gov/sites/default/files/styles/600w_x_360h/public/images/2016/09/29/baldrige-fellows-smhero.jpg.jpg?itok=6PXypr7u" width="600" height="360" alt="Baldrige Executive Fellows Program Leadership Development. 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Prepare. Adapt. Innovate. Thrive. Showing lightening flowing from award medallion through the Quest conference name." typeof="foaf:Image"/> </picture> </a> </div> <div class="nist-hero__caption"> <a href="https://web.archive.org/web/20240305061921/https://www.nist.gov/baldrige/qe"> <div class="text">Attend Quest for Excellence</div> </a> </div> </div> </div> </div> </div> <div class="nist-content-row nist-content-row--width-legible paragraph paragraph--type--text paragraph--view-mode--default"> <div class="nist-block text-long"><h2 class="nist-block__title">new Improvement Tools</h2> <div class="grid-row grid-gap"> <div class="tablet:grid-col"> <figure class=" align-left nist-image" role="group"><div> <img alt="Job Quality Toolkit Cover Images showing varies workers in different occupations." height="281" loading="lazy" src="/web/20240305061921im_/https://www.nist.gov/sites/default/files/styles/480_x_480_limit/public/images/2023/08/04/job-quality-toolkit-homepage-image.jpg?itok=AcYrBeQ3" typeof="foaf:Image" width="480"/></div> <figcaption class="nist-image__caption"><div class="nist-image__credit"> <span class="nist-image__credit-label">Credit:</span> Pressmaster/Shutterstock </div></figcaption></figure><h3><a data-entity-substitution="canonical" data-entity-type="node" data-entity-uuid="821e2213-1bd4-41c3-9420-009c449c9458" href="/web/20240305061921/https://www.nist.gov/baldrige/self-assessing/improvement-tools/job-quality-toolkit" title="Job Quality Toolkit">Job Quality Toolkit</a></h3> <p>Actionable tool that organizations can use to improve the quality of the jobs they offer. This improvement tool is rooted in the Baldrige Excellence Framework®.</p> </div> <div class="tablet:grid-col"> <figure class=" align-left nist-image" role="group"><div> <img alt="Factory engineer looking through a manufactured part." height="281" loading="lazy" src="/web/20240305061921im_/https://www.nist.gov/sites/default/files/styles/480_x_480_limit/public/images/2023/05/01/Organizational-Context.jpg?itok=Bf7HKeyq" typeof="foaf:Image" width="480"/></div> <figcaption class="nist-image__caption"><div class="nist-image__credit"> <span class="nist-image__credit-label">Credit:</span> Hodoimg/Shutterstock </div></figcaption></figure><h3><a data-entity-substitution="canonical" data-entity-type="node" data-entity-uuid="a9afb341-d92a-4617-917d-a4b5ae7ec327" href="/web/20240305061921/https://www.nist.gov/baldrige/self-assessing/improvement-tools/foundations-successful-business" title="Foundations for a Successful Business">Foundations for a Successful Business</a></h3> <p>Beginner framework tool that helps you identify and leverage your strengths and prepare to face your challenges. Describes organizational success in seven fundamental areas.</p> </div> </div> <p><strong><a data-entity-substitution="canonical" data-entity-type="node" data-entity-uuid="7852cfae-2ae8-4d78-a94e-d04bdb091765" href="/web/20240305061921/https://www.nist.gov/baldrige/self-assessing/improvement-tools" title="Baldrige Improvement Tools">View All Improvement Tools</a></strong><br/> </p> <h2 class="nist-block__title">IMPACT OF BALDRIGE</h2> <div class="grid-row grid-gap"> <div class="grid-col"> <figure class=" align-center nist-image" role="group"><div data-link="/baldrige/how-baldrige-works/about-baldrige/baldrige-impacts"> <a href="/web/20240305061921/https://www.nist.gov/baldrige/how-baldrige-works/about-baldrige/baldrige-impacts"><img alt="Baldrige Impacts Data" height="231" loading="lazy" src="/web/20240305061921im_/https://www.nist.gov/sites/default/files/styles/960_x_960_limit/public/images/labs-ous/bpep-impact-infographic-homepage.png?itok=NkuiEb1c" typeof="foaf:Image" width="399"/></a></div> <figcaption class="nist-image__caption"></figcaption></figure></div> <div class="grid-col last"> <div class="views-field views-field-field-callout-2"> <div class="field-content callout__body"> <div class="tex2jax"> <p><a class="media-link-ga " data-entity-substitution="canonical" data-entity-type="media" data-entity-uuid="7e531aaa-dd6a-4973-9a08-6b90b265a082" data-file-url="/system/files/documents/baldrige/The-Metrology-of-Organizational-Performance-World-Standards-Day-Paper-July-6-2015.pdf" href="/web/20240305061921/https://www.nist.gov/document/metrology-organizational-performance-world-standards-day-paper-july-6-2015pdf" title="The-Metrology-of-Organizational-Performance-World-Standards-Day-Paper-July-6-2015.pdf">Baldrige Framework Is Worldwide Standard for Excellence</a><span> </span>PDF</p> <p><a href="https://web.archive.org/web/20240305061921/https://www.nist.gov/news-events/news/2015/07/baldrige-helps-health-care-organizations-provide-superior-patient">Baldrige Helps Health Care Organizations Provide Superior Patient Experience</a></p> <p><a class="media-link-ga " data-entity-substitution="canonical" data-entity-type="media" data-entity-uuid="14ef3dea-bb20-44e8-9199-d80473c5ea0b" data-file-url="/system/files/documents/2016/10/27/improving_government_performance_the_great_promise_of_the_baldrige_excellence_framework.pdf" href="/web/20240305061921/https://www.nist.gov/document/improvinggovernmentperformancethegreatpromiseofthebaldrigeexcellenceframeworkpdf" title="improving_government_performance_the_great_promise_of_the_baldrige_excellence_framework.pdf">Improving Government Performance: The Great Promise of the Baldrige Excellence Framework</a> PDF</p> <p><a href="https://web.archive.org/web/20240305061921/https://www.nist.gov/baldrige/how-baldrige-works/about-baldrige/baldrige-impacts">Baldrige Program Impacts, including the Economic Evaluation of BPEP</a><br/> </p> </div> </div> </div> </div> </div> <hr/><p> </p> <div class="grid-row grid-gap"> <div class="grid-col-3"> <figure class=" align-center nist-image" role="group"><div> <img alt="Baldrige Foundation Logo" height="78" loading="lazy" src="/web/20240305061921im_/https://www.nist.gov/sites/default/files/styles/220_x_220_limit/public/images/2016/09/28/baldrige_foundation_logo_transparent.jpg?itok=mZz8_FKO" title="Baldrige Foundation Logo" typeof="foaf:Image" width="220"/></div> <figcaption class="nist-image__caption"></figcaption></figure></div> <div class="grid-col-9"> <h3 class="pane pane--nist-node-html-title-pane">Foundation for the Malcolm Baldrige National Quality Award</h3> <p>Visit the <a href="https://web.archive.org/web/20240305061921/http://baldrigefoundation.org/">Baldrige Foundation</a> to learn how it supports the Baldrige Program and what you can do to help.</p> </div> </div></div> </div> <div class="paragraph paragraph--type--dynamic-content-list-ou paragraph--view-mode--default"> <div class="nist-block "> <h2 class="nist-block__title"> <div class="string">News and Updates</div> </h2> <div class="viewsreference"><div class="views-element-container"><div class="js-view-dom-id-386ed5eb60f1527f597a49e89278240dab80ccab83dd5659be47b1188bf87e01"> <div> <article about="/news-events/news/2024/02/nist-launches-renewed-baldrige-award-program-focus-resilience-and-long-term" typeof="schema:Article" class="nist-teaser"> <div class="nist-teaser__image"> <div class="entity-reference"> <a href="/web/20240305061921/https://www.nist.gov/news-events/news/2024/02/nist-launches-renewed-baldrige-award-program-focus-resilience-and-long-term" hreflang="en"><img loading="lazy" src="/web/20240305061921im_/https://www.nist.gov/sites/default/files/styles/thumbnail/public/images/2017/11/06/baldrige_medallion.jpg?itok=d4ZxZzI6" width="100" height="99" alt="Baldrige Award medallion" typeof="foaf:Image"/> </a> </div> </div> <div class="nist-teaser__content-wrapper"> <header> <h3 class="nist-teaser__title"><a href="/web/20240305061921/https://www.nist.gov/news-events/news/2024/02/nist-launches-renewed-baldrige-award-program-focus-resilience-and-long-term"><span property="schema:name">NIST Launches Renewed Baldrige Award Program to Focus on Resilience and Long-Term Success</span> </a></h3> <div class="nist-teaser__date"> <div class="daterange"><time datetime="2024-02-14T12:00:00Z">February 14, 2024</time> </div> </div> </header> <div class="nist-teaser__content"> <div property="schema:text" class="text-with-summary"> Applications are now being accepted for the 2024 award cycle. </div> </div> </div> </article> </div> <div> <article about="/news-events/news/2024/02/seeking-input-2025-2026-baldrige-excellence-framework" typeof="schema:Article" class="nist-teaser"> <div class="nist-teaser__image"> <div class="entity-reference"> <a href="/web/20240305061921/https://www.nist.gov/news-events/news/2024/02/seeking-input-2025-2026-baldrige-excellence-framework" hreflang="en"><img loading="lazy" src="/web/20240305061921im_/https://www.nist.gov/sites/default/files/styles/thumbnail/public/images/2024/02/08/2025-2026-Seeking-Framework-Input.jpg?itok=WJwz1ugz" width="100" height="63" alt="Seeking input for the 2025-2025 Baldrige Excellence Framework." typeof="foaf:Image"/> </a> </div> </div> <div class="nist-teaser__content-wrapper"> <header> <h3 class="nist-teaser__title"><a href="/web/20240305061921/https://www.nist.gov/news-events/news/2024/02/seeking-input-2025-2026-baldrige-excellence-framework"><span property="schema:name">Seeking Input on the 2025-2026 Baldrige Excellence Framework</span> </a></h3> <div class="nist-teaser__date"> <div class="daterange"><time datetime="2024-02-13T12:00:00Z">February 13, 2024</time> </div> </div> </header> <div class="nist-teaser__content"> <div property="schema:text" class="text-with-summary"> The Baldrige Performance Excellence Program (BPEP) is seeking wide input for updates and other revisions to the Baldrige Excellence Framework® , our core </div> </div> </div> </article> </div> <div> <article about="/news-events/news/2023/06/new-resource-available-foundations-successful-business" typeof="schema:Article" class="nist-teaser"> <div class="nist-teaser__content-wrapper"> <header> <h3 class="nist-teaser__title"><a href="/web/20240305061921/https://www.nist.gov/news-events/news/2023/06/new-resource-available-foundations-successful-business"><span property="schema:name">New Resource Available: The Foundations for a Successful Business</span> </a></h3> <div class="nist-teaser__date"> <div class="daterange"><time datetime="2023-06-05T12:00:00Z">June 5, 2023</time> </div> </div> </header> <div class="nist-teaser__content"> <div property="schema:text" class="text-with-summary"> To be successful as a new business, a growing business, or a well-established business exploring major changes, what do you most need to consider? The 2023-2024 </div> </div> </div> </article> </div> <div> <article about="/news-events/news/2023/05/now-available-online-updated-baldrige-state-state-impacts" typeof="schema:Article" class="nist-teaser"> <div class="nist-teaser__content-wrapper"> <header> <h3 class="nist-teaser__title"><a href="/web/20240305061921/https://www.nist.gov/news-events/news/2023/05/now-available-online-updated-baldrige-state-state-impacts"><span property="schema:name">Now Available Online: Updated Baldrige State-by-State Impacts</span> </a></h3> <div class="nist-teaser__date"> <div class="daterange"><time datetime="2023-05-08T12:00:00Z">May 8, 2023</time> </div> </div> </header> <div class="nist-teaser__content"> <div property="schema:text" class="text-with-summary"> Would you like to know the specific impacts in your state of the Baldrige Performance Excellence Program and its network of nonprofit partner programs across </div> </div> </div> </article> </div> <footer> <div class="link-list"><a href="/web/20240305061921/https://www.nist.gov/news-events/news-updates/org/5626">View All News and Updates</a></div> </footer> </div> </div> </div> </div> </div> <div class="paragraph paragraph--type--dynamic-content-list-ou paragraph--view-mode--default"> <div class="nist-block "> <h2 class="nist-block__title"> <div class="string">Blogrige</div> </h2> <div class="viewsreference"><div class="views-element-container"><div class="js-view-dom-id-cefe1628fe170cfc21209fd7fd16e050343ea11ad56fb6bca31dd1b0fcf6210d"> <div> <article about="/blogs/blogrige/baldrige-award-winning-health-care-ceo-highlights-challenges-and-resilience" class="nist-teaser"> <div class="nist-teaser__image"> <div class="entity-reference"> <a href="/web/20240305061921/https://www.nist.gov/blogs/blogrige/baldrige-award-winning-health-care-ceo-highlights-challenges-and-resilience" hreflang="en"><img loading="lazy" src="/web/20240305061921im_/https://www.nist.gov/sites/default/files/styles/thumbnail/public/images/2021/02/23/gmbc-blog.jpg?itok=u4BMYiZL" width="100" height="63" alt="GMBC HealthCare System 2020 Baldrige Award Recipient in Health Care doctor listening to a toddlers heart that is sitting on her mother's lap." typeof="foaf:Image"/> </a> </div> </div> <div class="nist-teaser__content-wrapper"> <header> <h3 class="nist-teaser__title"><a href="/web/20240305061921/https://www.nist.gov/blogs/blogrige/baldrige-award-winning-health-care-ceo-highlights-challenges-and-resilience"><span>A Baldrige Award-Winning Health Care CEO Highlights Challenges and Resilience</span> </a></h3> <div class="nist-teaser__date"> <div class="daterange"><time datetime="2024-02-27T12:00:00Z">February 27, 2024</time> </div> </div> </header> <div class="nist-teaser__content"> <div class="text-with-summary"> GBMC HealthCare System (GBMC) received the Baldrige Award in 2020 . Based in Baltimore, Maryland, the provider of inpatient and outpatient care encompasses the </div> </div> </div> </article> </div> <div> <article about="/blogs/blogrige/quest-speaker-offers-insights-meaningful-work-environments" class="nist-teaser"> <div class="nist-teaser__image"> <div class="entity-reference"> <a href="/web/20240305061921/https://www.nist.gov/blogs/blogrige/quest-speaker-offers-insights-meaningful-work-environments" hreflang="en"><img loading="lazy" src="/web/20240305061921im_/https://www.nist.gov/sites/default/files/styles/thumbnail/public/images/2024/02/05/Robert-Martichenko-blog.jpg?itok=EOYlnWm4" width="100" height="63" alt="Blog photo of Robert Martichenko 35th Quest Closing Keynote" typeof="foaf:Image"/> </a> </div> </div> <div class="nist-teaser__content-wrapper"> <header> <h3 class="nist-teaser__title"><a href="/web/20240305061921/https://www.nist.gov/blogs/blogrige/quest-speaker-offers-insights-meaningful-work-environments"><span>Quest Speaker Offers Insights on Meaningful Work Environments</span> </a></h3> <div class="nist-teaser__date"> <div class="daterange"><time datetime="2024-02-06T12:00:00Z">February 6, 2024</time> </div> </div> </header> <div class="nist-teaser__content"> <div class="text-with-summary"> Is your organization challenged by high turnover and low engagement, especially among frontline employees? What’s more, are you prepared to meet changing </div> </div> </div> </article> </div> <div> <article about="/blogs/blogrige/quest-keynoter-speak-benefits-resilience-mindset" class="nist-teaser"> <div class="nist-teaser__image"> <div class="entity-reference"> <a href="/web/20240305061921/https://www.nist.gov/blogs/blogrige/quest-keynoter-speak-benefits-resilience-mindset" hreflang="en"><img loading="lazy" src="/web/20240305061921im_/https://www.nist.gov/sites/default/files/styles/thumbnail/public/images/2024/01/22/Shola-Richards-blog.jpg?itok=cCv7acWQ" width="100" height="63" alt="35th Quest Opening Keynote Shola Richards, Founder & CEO, Go Together Global & Author" typeof="foaf:Image"/> </a> </div> </div> <div class="nist-teaser__content-wrapper"> <header> <h3 class="nist-teaser__title"><a href="/web/20240305061921/https://www.nist.gov/blogs/blogrige/quest-keynoter-speak-benefits-resilience-mindset"><span>Quest Keynoter to Speak on Benefits of a "Resilience Mindset"</span> </a></h3> <div class="nist-teaser__date"> <div class="daterange"><time datetime="2024-01-23T12:00:00Z">January 23, 2024</time> </div> </div> </header> <div class="nist-teaser__content"> <div class="text-with-summary"> Imagine a workplace of happiness and engagement. What does that look like? Shola Richards , the CEO and founder of Go Together Global™, said leaders will need a </div> </div> </div> </article> </div> <div> <article about="/blogs/blogrige/happy-holidays-2023" class="nist-teaser"> <div class="nist-teaser__image"> <div class="entity-reference"> <a href="/web/20240305061921/https://www.nist.gov/blogs/blogrige/happy-holidays-2023" hreflang="en"><img loading="lazy" src="/web/20240305061921im_/https://www.nist.gov/sites/default/files/styles/thumbnail/public/images/2023/12/14/Happy-Holiday-2023.jpg?itok=S0cjwUHc" width="100" height="63" alt="Happy Holidays showing a clear ornament with the award medallion sitting inside with snow." typeof="foaf:Image"/> </a> </div> </div> <div class="nist-teaser__content-wrapper"> <header> <h3 class="nist-teaser__title"><a href="/web/20240305061921/https://www.nist.gov/blogs/blogrige/happy-holidays-2023"><span>Happy Holidays 2023</span> </a></h3> <div class="nist-teaser__date"> <div class="daterange"><time datetime="2023-12-19T12:00:00Z">December 19, 2023</time> </div> </div> </header> <div class="nist-teaser__content"> <div class="text-with-summary"> We wish everyone a peaceful holiday season--and look forward to launching the 2024 Baldrige Award process next month! </div> </div> </div> </article> </div> <footer> <div class="link-list"><a href="/web/20240305061921/https://www.nist.gov/blogs/blogrige">View more</a></div> </footer> </div> </div> </div> </div> </div> </div> </div> </div> </div> <div class="clearfix"> <div class="nist-resource-block "> <div class="nist-resource-block__title-bar"> <div class="nist-resource-block__title"> <div class="nist-resource-block__icon"> </div> <h2> <div class="string">Baldrige Executive Fellows Program</div> </h2> </div> </div> <div class="nist-resource-block__content"> <div class="nist-block"> <div class="text-long"><div class="grid-row grid-gap"><div class="grid-col"><p> </p> <div class="align-center nist-image"> <img src="/web/20240305061921im_/https://www.nist.gov/sites/default/files/styles/480_x_480_limit/public/images/2022/04/27/fellows-artwork-home.jpg?itok=k5ZhHVDR" width="400" height="329" alt="Baldrige Executive Fellows Program showing man pointing to Leadership Development in the Criteria Overview." loading="lazy" typeof="foaf:Image"/><div class="nist-image__credit"> <span class="nist-image__credit-label">Credit:</span> sdecoret/Shutterstock </div> </div> <p class="text-align-center"><a href="/web/20240305061921/https://www.nist.gov/baldrige/products-services/baldrige-executive-fellows-program" data-entity-type="node" data-entity-uuid="ae168616-16e1-4fb7-96b5-e7598a616f98" data-entity-substitution="canonical" title="Baldrige Executive Fellows Program">Learn More</a></p></div><div class="grid-col last"><hr/><p class="text-align-center">What Executive Fellows Are Saying</p><h2 class="text-align-center"><em>walk the talk</em></h2><p class="text-align-center">Jo Ann Jenkins, Chief Executive Officer, AARP Inc.<br/>__________________________________<br/><br/>I was able to establish invaluable connections and garner insights into how other leading organizations are developing and implementing innovative, effective strategies in support of operational excellence and leadership development. A significant insight is that the leadership and senior management must model its organization's mission consistently, with passion and enthusiasm. 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