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Configuración de la cuenta web de Route4Me

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class="pad20"></div> <div id="content" class="site-content "> <div class="container"> <div class="row"> <div class="r4m-content-area col-md-9 col-md-push-3"> <main id="main" class="site-main without-spy" role="main"> <article id="post-40350" class="r4m-article post-40350 post type-post status-publish format-standard has-post-thumbnail hentry category-planificacion-y-optimizacion-de-rutas platform-web"> <h1>Configuración de la cuenta &#8211; Administración de la cuenta web de Route4Me</h1> <p>El <a href="https://blog.route4me.com/route4me-faq-answers-common-questions-route-optimization-software/">software de optimización de rutas de Route4Me</a> ofrece soluciones flexibles de <a href="https://blog.route4me.com/gps-route-planning/">planificación de rutas</a> y <a href="https://blog.route4me.com/what-is-fleet-management/">gestión de flotas</a> para cualquier <a href="https://blog.route4me.com/how-to-solve-the-last-mile-problem/">negocio de última milla</a> o<a href="https://blog.route4me.com/middle-mile-delivery-logistics-trend/"> logística de milla media</a> que tenga como objetivo optimizar los costos operativos, ahorrar tiempo y ganar más dinero. Las soluciones de gestión de flotas y planificación de rutas de Route4Me se dirigen a negocios de logística intensiva de cualquier tamaño, desde pequeñas hasta grandes empresas. Con Route4Me, puede planificar <a href="https://blog.route4me.com/route-optimization-delivery-landscape/">las rutas de paradas múltiples más rápidas y rentables</a> y atender a más clientes con la misma cantidad de recursos de flota, o incluso menos. Para garantizar que su solución de enrutamiento satisfaga sus especiales necesidades comerciales, Route4Me le permite personalizar la configuración de su cuenta según sus preferencias. En la configuración de su cuenta de Route4Me, puede actualizar su información de contacto, modificar el perfil de su empresa, seleccionar las unidades preferidas de distancia y consumo de combustible, ajustar la configuración de su geovalla, crear un webhook para su feed de actividad y más.</p> <p>&nbsp;</p> <div class="r4m-table-contents"><svg viewBox="0 0 24 24" width="24" height="24"><path fill="currentColor" d="M9,5V9H21V5M9,19H21V15H9M9,14H21V10H9M4,9H8V5H4M4,19H8V15H4M4,14H8V10H4V14Z" /></svg><h2 class="toc-title">Tabla de contenidos</h2><nav><ul> <li><svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 31.13 28.77" width="31" height="29"><path d="M29.48.24C29.07.17 19.33-1.48 12.88 5 8 9.87 8.28 18 8.76 21.9l-5.38-5.16a2 2 0 00-2.76 2.89l9 8.58a2 2 0 001.39.56 2 2 0 001.4-.61l8.59-9a2 2 0 00-2.89-2.77L12.81 22c-.42-2.95-1-10.27 2.9-14.16 4.95-4.95 13-3.62 13.07-3.61a2 2 0 00.7-3.94z" fill="currentColor"/></svg><a href="#ajustes-del-planificador-de-rutas">Configuración de la cuenta del planificador de rutas</a></li> <li><svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 31.13 28.77" width="31" height="29"><path d="M29.48.24C29.07.17 19.33-1.48 12.88 5 8 9.87 8.28 18 8.76 21.9l-5.38-5.16a2 2 0 00-2.76 2.89l9 8.58a2 2 0 001.39.56 2 2 0 001.4-.61l8.59-9a2 2 0 00-2.89-2.77L12.81 22c-.42-2.95-1-10.27 2.9-14.16 4.95-4.95 13-3.62 13.07-3.61a2 2 0 00.7-3.94z" fill="currentColor"/></svg><a href="#sus-datos">Sus datos</a></li> <li><svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 31.13 28.77" width="31" height="29"><path d="M29.48.24C29.07.17 19.33-1.48 12.88 5 8 9.87 8.28 18 8.76 21.9l-5.38-5.16a2 2 0 00-2.76 2.89l9 8.58a2 2 0 001.39.56 2 2 0 001.4-.61l8.59-9a2 2 0 00-2.89-2.77L12.81 22c-.42-2.95-1-10.27 2.9-14.16 4.95-4.95 13-3.62 13.07-3.61a2 2 0 00.7-3.94z" fill="currentColor"/></svg><a href="#perfil-de-empresa">Perfil de empresa</a></li> <li><svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 31.13 28.77" width="31" height="29"><path d="M29.48.24C29.07.17 19.33-1.48 12.88 5 8 9.87 8.28 18 8.76 21.9l-5.38-5.16a2 2 0 00-2.76 2.89l9 8.58a2 2 0 001.39.56 2 2 0 001.4-.61l8.59-9a2 2 0 00-2.89-2.77L12.81 22c-.42-2.95-1-10.27 2.9-14.16 4.95-4.95 13-3.62 13.07-3.61a2 2 0 00.7-3.94z" fill="currentColor"/></svg><a href="#preferencias-de-configuracion-del-planificador-de-rutas">Preferencias de configuración del planificador de rutas</a></li> <li><svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 31.13 28.77" width="31" height="29"><path d="M29.48.24C29.07.17 19.33-1.48 12.88 5 8 9.87 8.28 18 8.76 21.9l-5.38-5.16a2 2 0 00-2.76 2.89l9 8.58a2 2 0 001.39.56 2 2 0 001.4-.61l8.59-9a2 2 0 00-2.89-2.77L12.81 22c-.42-2.95-1-10.27 2.9-14.16 4.95-4.95 13-3.62 13.07-3.61a2 2 0 00.7-3.94z" fill="currentColor"/></svg><a href="#configuracion-de-geovalla">Configuración de geovalla</a></li> <li><svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 31.13 28.77" width="31" height="29"><path d="M29.48.24C29.07.17 19.33-1.48 12.88 5 8 9.87 8.28 18 8.76 21.9l-5.38-5.16a2 2 0 00-2.76 2.89l9 8.58a2 2 0 001.39.56 2 2 0 001.4-.61l8.59-9a2 2 0 00-2.89-2.77L12.81 22c-.42-2.95-1-10.27 2.9-14.16 4.95-4.95 13-3.62 13.07-3.61a2 2 0 00.7-3.94z" fill="currentColor"/></svg><a href="#configuracion-del-feed">Configuración del feed</a></li> </ul></nav></div> <p>&nbsp;</p> <h2 id="ajustes-del-planificador-de-rutas">Configuración de la cuenta del planificador de rutas</h2> <p>Para administrar la configuración de su cuenta del planificador de rutas, primero vaya a <strong>Configuración de la cuenta</strong> del <strong>menú de navegación</strong>.</p> <p><a href="https://support-cdn.route4me.com/2018/08/be097698-420-1.png"><img fetchpriority="high" decoding="async" class="no-shadow aligncenter wp-image-16201 size-large" src="https://support-cdn.route4me.com/2018/08/be097698-420-1-1200x717.png" alt="Managing Your Route4Me Web Account Settings" width="1200" height="717" /></a></p> <p>&nbsp;</p> <p><strong>Tabla de contenidos</strong> &#8211; en la configuración de la cuenta del planificador de rutas, puede ver y actualizar la siguiente información:</p> <div class="r4m-table " data-top="72"><table class="table table_mobile without-filter table-bordered table-striped r4m-sticky-table"><thead><tr><th scope="col" class="column-1">Sección de configuración de la cuenta</th><th scope="col" class="column-2">Contenido de la sección</th></tr></thead><tbody><tr><td class="td-seccion-de-configuracion-de-la-cuenta column-1 " >Sus datos</td><td class="td-contenido-de-la-seccion column-2 " >Sus <a href="https://support.route4me.com/vi/managing-your-account-settings/">datos de contacto</a> (nombre y apellidos, número de teléfono, correo electrónico, y avatar/foto)</td></tr><tr><td class="td-seccion-de-configuracion-de-la-cuenta column-1 " >Contraseña</td><td class="td-contenido-de-la-seccion column-2 " >Contraseña de la cuenta Route4Me &#8211; <a href="https://support.route4me.com/reset-password-resetting-the-password-to-your-route4me-web-account/">Restablecimiento de la contraseña</a></td></tr><tr><td class="td-seccion-de-configuracion-de-la-cuenta column-1 " >Perfil de empresa</td><td class="td-contenido-de-la-seccion column-2 " ><a href="https://support.route4me.com/vi/managing-your-account-settings/">Información sobre su empresa</a>/institución</td></tr><tr><td class="td-seccion-de-configuracion-de-la-cuenta column-1 " >Preferencias</td><td class="td-contenido-de-la-seccion column-2 " >Sus preferencias de unidades de distancia y de consumo de combustible, idioma y zona horaria</a> de su cuenta web Route4Me</td></tr><tr><td class="td-seccion-de-configuracion-de-la-cuenta column-1 " >Ajustes de geovalla</td><td class="td-contenido-de-la-seccion column-2 " >La <a href="https://support.route4me.com/adjusting-your-route4me-account-geofencing-settings/">configuración de su cuenta Route4Me de geovalla</a></td></tr><tr><td class="td-seccion-de-configuracion-de-la-cuenta column-1 " >Configuración del feed (Callback URL)</td><td class="td-contenido-de-la-seccion column-2 " >Callback URL para <a href="https://support.route4me.com/route4me-webhooks-setting-up-activity-feed-callbacks-on-your-route4me-web-account/">enviar notificaciones de feed de actividad</a> a aplicaciones de terceros</td></tr></tbody></table></div> <p>&nbsp;</p> <h2 id="sus-datos">Sus datos</h2> <p>En la sección <strong>Sus Datos </strong>de la configuración de la cuenta del software de optimización de rutas, puede actualizar el nombre y apellido del propietario de la cuenta, así como cargar una nueva foto para personalizar su cuenta. Para hacerlo, haga clic en el botón de <strong>Elegir archivo</strong> y luego cargue la imagen desde su dispositivo en formato de archivo JPG, JPEG, GIF o PNG. Su foto de perfil solo puede ser visible para los <a href="https://support.route4me.com/route4me-user-types-and-team-hierarchy/">miembros de su equipo</a>.</p> <p><a href="https://support-cdn.route4me.com/2018/08/ae635a92-420-2.png"><img decoding="async" class="no-shadow aligncenter wp-image-16202 size-large" src="https://support-cdn.route4me.com/2018/08/ae635a92-420-2-1200x609.png" alt="Managing Your Route4Me Web Account Settings" width="1200" height="609" /></a></p> <p>&nbsp;</p> <p>Cuando registra su nueva cuenta de Route4Me con su cuenta de Google, LinkedIn o GitHub, esta cuenta de Route4Me se vincula a una de las opciones seleccionadas en consecuencia. Por lo tanto, no tiene una contraseña dedicada para su cuenta de Route4Me y puede iniciar sesión en su cuenta de Route4Me solo utilizando uno de los métodos de autenticación correspondientes. Si desea crear una nueva contraseña para su cuenta de Route4Me para que pueda iniciar sesión con su dirección de correo electrónico, debe restablecer su contraseña en la configuración de la cuenta de Route4Me según corresponda.</p> <p><a href="https://support-cdn.route4me.com/2018/08/82a07913-420-3.png"><img decoding="async" class="no-shadow aligncenter wp-image-16203 size-large" src="https://support-cdn.route4me.com/2018/08/82a07913-420-3-1200x609.png" alt="Adjusting Route4Me route planner account settings" width="1200" height="609" /></a></p> <p>&nbsp;</p> <h2 id="perfil-de-empresa">Perfil de empresa</h2> <p>En la sección <strong>Perfil de empresa</strong>, puede actualizar la siguiente información sobre su organización: nombre de la empresa, sector, el tamaño de su empresa (cuántas personas), así como el código postal del área donde su empresa lleva a cabo sus actividades comerciales.</p> <p><a href="https://support-cdn.route4me.com/2018/08/5ce0a737-420-4.png"><img loading="lazy" decoding="async" class="no-shadow aligncenter wp-image-16246 size-large" src="https://support-cdn.route4me.com/2018/08/5ce0a737-420-4-1200x609.png" alt="Managing Your Route4Me Web Account Settings" width="1200" height="609" /></a></p> <p>&nbsp;</p> <h2 id="preferencias-de-configuracion-del-planificador-de-rutas">Preferencias de configuración del planificador de rutas</h2> <p>En la sección <strong>Preferencias</strong>, puede ajustar su zona horaria e idioma preferido, así como las siguientes configuraciones de unidad:</p> <ul> <li><strong>Unidades de distancia</strong>: Millas o kilómetros;</li> <li><strong>Unidades de consumo de combustible</strong>: millas por galón (EE. UU.), millas por galón (Reino Unido), litros por 100 kilómetros, kilómetros por litro o millas por litro.</li> </ul> <p>Para recibir un email cada vez que se planifique una nueva ruta en su cuenta de Route4Me, marque la casilla correspondiente.</p> <p>&nbsp;</p> <p><a href="https://support-cdn.route4me.com/2018/08/162a9c55-420-5.png"><img loading="lazy" decoding="async" class="no-shadow aligncenter wp-image-16205 size-large" src="https://support-cdn.route4me.com/2018/08/162a9c55-420-5-1200x609.png" alt="Managing Your Route4Me Web Account Settings" width="1200" height="609" /></a></p> <p>&nbsp;</p> <h2 id="configuracion-de-geovalla">Configuración de geovalla</h2> <p>En la sección <a href="https://support.route4me.com/adjusting-your-route4me-account-geofencing-settings/">Configuración de geovalla</a>, puede ajustar las siguientes preferencias de geocerca:</p> <ul> <li><strong>Tipo</strong>: La forma de sus geocercas (redonda o cuadrada);</li> <li><strong>Tamaño</strong>: El tamaño del perímetro de sus geocercas (en metros);</li> <li><strong>Tiempo en el sitio</strong>: la cantidad de tiempo (en segundos) que un conductor o empleado de campo debe permanecer dentro de una geocerca para que la parada correspondiente se detecte automáticamente como visitada;</li> <li><strong>Velocidad máxima de registro</strong>: el límite de velocidad (en millas) para ingresar a sus geocercas. Si se excede el límite de velocidad definido, la parada en la geocerca determinada no se detectará automáticamente como visitada.</li> </ul> <p>&nbsp;</p> <p><a href="https://support-cdn.route4me.com/2018/08/33b4cd4f-420-6.png"><img loading="lazy" decoding="async" class="no-shadow aligncenter wp-image-16206 size-large" src="https://support-cdn.route4me.com/2018/08/33b4cd4f-420-6-1200x609.png" alt="Setting up geofence settings on Route4Me route planner account" width="1200" height="609" /></a></p> <p>&nbsp;</p> <h2 id="configuracion-del-feed">Configuración del feed</h2> <p>En la sección <strong>Configuración del feed</strong> usted puede crear un webhook de su <a href="https://support.route4me.com/route4me-audit-logging-and-activity-stream/">feed</a>. Para ello, inserte la URL que desea utilizar para recibir notificaciones en el campo correspondiente. Las devoluciones de llamada en tiempo real permiten que los sistemas de terceros reciban notificaciones sobre cada evento del sistema y del conductor, como cuando un usuario genera manualmente una notificación o cuando el sistema registra automáticamente a un conductor que ingresa a una <a href="https://support.route4me.com/geofence-triggered-alerts-forms/">geocerca dinámica</a>. El callback se establece en el nivel de usuario del <a href="https://support.route4me.com/account-owner-route4me-user-type/">propietario de la cuenta</a>, por lo que todas las actividades detectadas por los subusuarios y los subconductores también se envían a la URL de devolución de llamada definida.</p> <p>Para guardar y aplicar todos los cambios, haga clic en el botón <strong>Guardar</strong>.</p> <p>&nbsp;</p> <p><a href="https://support-cdn.route4me.com/2018/08/d45bad0b-420-7.png"><img loading="lazy" decoding="async" class="no-shadow aligncenter wp-image-16207 size-large" src="https://support-cdn.route4me.com/2018/08/d45bad0b-420-7-1200x609.png" alt="Managing Your Route4Me Web Route Planner Account Settings" width="1200" height="609" /></a></p> <div class="level2"></div> <div> <div class="embed-responsive embed-responsive-16by9"> <iframe loading="lazy" class="embed-responsive-item" width="960" height="540" src="https://www.youtube.com/embed/mYgTVQDaQeU?autohide=1&amp;iv_load_policy=3&amp;modestbranding=1&amp;showinfo=0" frameborder="0" allow="accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture" allowfullscreen></iframe> </div> </div> <div></div> <div class="r4m-marketplace-modules "><h3>Visit Route4Me's Marketplace to Check Out Various Industry-Specific Subscription Plans:</h3><ul> <li><a href="https://route4me.com/industries/services/home-health" target="_blank" aria-label="Home Health" rel="noopener"><i class="r4m-icon r4m-icon-home-health"></i></a><div class="module-content"><div class="module-category services"><span>Services</span></div><a href="https://route4me.com/industries/services/home-health" target="_blank" rel="noopener"><h4 class="module-title">Home Health</h4></a></div><div class="module-button"><a class="btn btn-success" href="https://route4me.com/industries/services/home-health" target="_blank" rel="noopener">Learn More</a></div></li> <li><a href="https://route4me.com/industries/distribution/courier-delivery" target="_blank" aria-label="Courier / Delivery" rel="noopener"><i class="r4m-icon r4m-icon-courier-delivery"></i></a><div class="module-content"><div class="module-category distribution"><span>Distribution</span></div><a href="https://route4me.com/industries/distribution/courier-delivery" target="_blank" rel="noopener"><h4 class="module-title">Courier / Delivery</h4></a></div><div class="module-button"><a class="btn btn-success" href="https://route4me.com/industries/distribution/courier-delivery" target="_blank" rel="noopener">Learn More</a></div></li> <li><a href="https://route4me.com/industries/security/armored-truck-transport" target="_blank" aria-label="Armored Truck Transport" rel="noopener"><i class="r4m-icon r4m-icon-armored-truck-transport"></i></a><div class="module-content"><div class="module-category security"><span>Security</span></div><a href="https://route4me.com/industries/security/armored-truck-transport" target="_blank" rel="noopener"><h4 class="module-title">Armored Truck Transport</h4></a></div><div class="module-button"><a class="btn btn-success" href="https://route4me.com/industries/security/armored-truck-transport" target="_blank" rel="noopener">Learn More</a></div></li> <li><a href="https://route4me.com/industries/food-delivery/food-and-beverage" target="_blank" aria-label="Food &amp; 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Las aplicaciones móviles para Android y iPhone de Route4Me se han descargado más de 2 millones de veces desde 2009. Extremadamente fáciles de usar, las aplicaciones sincronizan rutas, permiten la comunicación bidireccional con los conductores, ofrecen indicaciones paso a paso, confirmación de entrega y más. Detrás de escena, la plataforma de optimización operativa de Route4Me combina algoritmos de alto rendimiento con ciencia de datos, aprendizaje automático y big data para planificar, optimizar y analizar rutas de casi cualquier tamaño en tiempo real. </div> </section> </main> </div><!-- .col --> <div class="r4m-sidebar col-md-3 col-md-pull-9"> <aside> <h3 class="visible-xs visible-sm">Categorías</h3> <ul class="r4m-all-cats"> <li class="cat-item cat-item-2475 current-cat"><a aria-current="page" href="https://support.route4me.com/es/category/planificacion-y-optimizacion-de-rutas/">Planificación y optimización de rutas</a> <ul class="children list-pages"> <li class="cat-item"> <a href="https://support.route4me.com/es/requisitos-de-las-hojas-de-calculo-de-route4me/">Requisitos de las hojas de cálculo de Route4Me</a> </li> <li class="cat-item"> <a href="https://support.route4me.com/es/planificador-de-rutas-para-pc-planificador-y-optimizador-de-rutas-route4me/">Planificador de rutas para PC &#8211; Planificador y optimizador de rutas Route4Me</a> </li> <li class="cat-item"> <a href="https://support.route4me.com/es/agregar-nuevo-vehiculo-vehiculos-nuevos-en-el-planificador-de-rutas-web/">Agregar nuevo vehículo &#8211; vehículos nuevos en el planificador de rutas web</a> </li> <li class="cat-item"> <a href="https://support.route4me.com/es/fijar-una-ruta-a-nuevos-conductores-asignar-vehiculos-a-rutas-planificadas/">FIjar una ruta a nuevos conductores &#8211; asignar vehículos a rutas planificadas</a> </li> <li class="cat-item"> <a href="https://support.route4me.com/es/restablecer-contrasena-de-cuenta-web-de-route4me/">Restablecer contraseña de cuenta web de Route4Me</a> </li> <li class="cat-item current-post"> <a href="https://support.route4me.com/es/configuracion-de-la-cuenta-administracion-de-la-cuenta-web-de-route4me/">Configuración de la cuenta &#8211; Administración de la cuenta web de Route4Me</a> </li> <li class="cat-item"> <a 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cat-item-2710"><a href="https://support.route4me.com/es/category/android-planificador-de-rutas/">Android Planificador de rutas</a> </li> <li class="cat-item cat-item-2711"><a href="https://support.route4me.com/es/category/iphone-planificador-de-rutas/">iPhone Planificador de rutas</a> </li> <li class="cat-item cat-item-2715"><a href="https://support.route4me.com/es/category/admin-subscription-management-es/">Subscription Management</a> </li> <li class="cat-item cat-item-2723"><a href="https://support.route4me.com/es/category/add-users-drivers-and-other-team-members-es/">Add Drivers &amp; Users</a> </li> <li class="cat-item cat-item-2724"><a href="https://support.route4me.com/es/category/create-manage-users-es/">Create &amp; Manage Team Members</a> </li> <li class="cat-item faq"><a href="https://support.route4me.com/es/faq/" >Routing FAQs</a></li> </ul> </aside> </div> </div><!-- .row --> </div></div> <footer class="r4m-footer no-print"> <div class="container"> <div class="row"> <div 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