Schedule Route4Me Onboarding - Last Mile Optimization Software

<!DOCTYPE html> <html xmlns="https://www.w3.org/1999/xhtml" lang="en-US"> <head> <link rel="preload" href="https://support.route4me.com/wp-content/themes/r4m-support/css/font.css?ver=1.0" as="style" /> <meta http-equiv="X-UA-Compatible" content="IE=edge"> <meta name="viewport" content="width=device-width, initial-scale=1"> <meta http-equiv="Content-Type" content="text/html; charset=utf-8"/> <link rel="shortcut icon" type="image/ico" href="https://support.route4me.com/wp-content/themes/r4m-support/img/favicon.ico"> <link rel="apple-touch-icon" href="https://apps-static.route4me.com/resources/addons/website-public/img/favicons/apple-touch-icon.png"> <link rel="icon" type="image/png" sizes="16x16" href="https://apps-static.route4me.com/resources/addons/website-public/img/favicon.png"> <link rel="icon" sizes="any" href="https://apps-static.route4me.com/resources/addons/website-public/img/favicon.ico"> <meta name="apple-itunes-app" content="app-id=349853799"> <meta name='robots' content='index, follow, max-image-preview:large, max-snippet:-1, max-video-preview:-1' /> <link rel="alternate" hreflang="en" href="https://support.route4me.com/onboarding-and-training-scheduling/" /> <link rel="alternate" hreflang="es" href="https://support.route4me.com/es/programe-una-sesion-de-capacitacion-de-route4me-calendario-de-incorporacion/" /> <link rel="alternate" hreflang="x-default" href="https://support.route4me.com/onboarding-and-training-scheduling/" /> <title>Schedule Route4Me Onboarding - Last Mile Optimization Software</title> <link rel="preload" as="font" href="https://support.route4me.com/wp-content/themes/r4m-support/font/memvYaGs126MiZpBA-UvWbX2vVnXBbObj2OVTS-mu0SC55I.woff2" crossorigin> <meta name="description" content="Schedule free onboarding training about Route4Me's Last Mile Route Optimization Software with Route4Me's Routing Specialists." /> <link rel="canonical" href="https://support.route4me.com/onboarding-and-training-scheduling/" /> <meta property="og:locale" content="en_US" /> <meta property="og:type" content="article" /> <meta property="og:title" content="Schedule Route4Me Onboarding - Last Mile Optimization Software" /> <meta property="og:description" content="Schedule free onboarding training about Route4Me's Last Mile Route Optimization Software with Route4Me's Routing Specialists." /> <meta property="og:url" content="https://support.route4me.com/onboarding-and-training-scheduling/" /> <meta property="og:site_name" content="Route Planning Support" /> <meta property="article:publisher" content="https://www.facebook.com/Route4Me/" /> <meta property="article:published_time" content="2024-01-01T00:02:49+00:00" /> <meta property="article:modified_time" content="2024-10-18T18:12:19+00:00" /> <meta property="og:image" content="https://support-cdn.route4me.com/2023/01/5ab65aeb-onboarding-time-date.jpg" /> <meta property="og:image:width" content="2048" /> <meta property="og:image:height" content="1280" /> <meta property="og:image:type" content="image/jpeg" /> <meta name="author" content="Alex Yasko" /> <meta name="twitter:card" content="summary_large_image" /> <meta name="twitter:creator" content="@route4me" /> <meta name="twitter:site" content="@route4me" /> <meta name="twitter:label1" content="Written by" /> <meta name="twitter:data1" content="Alex Yasko" /> <meta name="twitter:label2" content="Est. reading time" /> <meta name="twitter:data2" content="3 minutes" /> <script type="application/ld+json" class="yoast-schema-graph">{"@context":"https://schema.org","@graph":[{"@type":"ImageObject","inLanguage":"en-US","@id":"https://support.route4me.com/onboarding-and-training-scheduling/#primaryimage","url":"https://support-cdn.route4me.com/2023/01/5ab65aeb-onboarding-time-date.jpg","contentUrl":"https://support-cdn.route4me.com/2023/01/5ab65aeb-onboarding-time-date.jpg","width":2048,"height":1280,"caption":"Select the preferred time zone, time, and date for your Route4Me Last Mile Optimization Software Onboarding and Training."},{"@type":"WebSite","@id":"https://support.route4me.com/#website","url":"https://support.route4me.com/","name":"Route Planning Support","description":"Last Mile Optimization Guides","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https://support.route4me.com/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@context":"https://schema.org","@type":"Corporation","@id":"https://route4me.com/#corporation","name":"Route4Me","url":"https://route4me.com"},{"@type":"HowTo","name":"Schedule An Onboarding & Training Meeting u2013 Route4Me Onboarding Calendar","description":"Onboarding and Training: Schedule Route4Me Platform training session using the Onboarding Calendar.","totalTime":"PT5M","image":{"@type":"ImageObject","url":"","height":720,"width":450},"step":[{"@type":"HowToStep","name":"Select Route4Me Onboarding Training Session Duration","url":"https://support.route4me.com/onboarding-and-training-scheduling/#select-onboarding-duration","text":"To schedule a Route4Me Training Session, open the Route4Me Onboarding Calendar. Next, select the preferred duration option. The default duration for an onboarding meeting is 1 hour 30 minutes, but if youu2019re only looking for quick answers to specific questions, you can select the 45-minute option.","id":"select-onboarding-duration","image":{"@type":"ImageObject","url":"https://support-cdn.route4me.com/2023/01/f82d67e6-onboarding-duration-720x450.jpg","height":"720","width":"450","id":"92505"}},{"@type":"HowToStep","name":"Choose Available Date and Time in Route4Me Onboarding Calendar","url":"https://support.route4me.com/onboarding-and-training-scheduling/#choose-date-time","text":"After that, you can select your time zone to see all available dates and time slots. To do so, click on the "What Time Works Best?" dropdown list and then select the preferred option. After that, you can select the preferred available date in the calendar and then select the time when you want the training to start.","id":"choose-date-time","image":{"@type":"ImageObject","url":"https://support-cdn.route4me.com/2023/01/5ab65aeb-onboarding-time-date-720x450.jpg","height":"720","width":"450","id":"92510"}},{"@type":"HowToStep","name":"Add Contact Details and Optional Link to File With Your Data","url":"https://support.route4me.com/onboarding-and-training-scheduling/#add-contact-details","text":"After selecting the preferred date and time, fill out your contact details so that we can send you your training session details. In the "Additional Information" field, you can add a URL to a file that you would like to be used during the training meeting. Using your own routing data during the training will help you solve any routing case you might have and better understand how the platform can benefit your specific operations. To complete the booking, click on the "Confirm" button.nnOnce you've scheduled your training session, we'll send you a Google Calendar invite with the meeting details and how-to-join instructions. Your Google Calendar invite will contain a secure Zoom link. 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itemprop="item"><span itemprop="name">Account Settings</span></a><meta itemprop="position" content="2" /></li></ol> </div> </div> </div> </div> <div class="pad20"></div> <div id="content" class="site-content "> <div class="container"> <div class="row"> <div class="r4m-content-area col-md-9 col-md-push-3"> <main id="main" class="site-main without-spy" role="main"> <article id="post-687" class="r4m-article post-687 post type-post status-publish format-standard has-post-thumbnail hentry category-create-and-manage-account tag-training tag-onboarding tag-onboard tag-train tag-session tag-onboarding-session tag-get-trained platform-web"> <h1>Schedule An Onboarding & Training Meeting – Route4Me Onboarding Calendar</h1> <p>Our goal is to set you up for success given your specific business needs. Onboarding sessions are customized for Route4Me Web Users. We provide up to 3 complimentary sessions to set you and your teams up to receive the best results from using our <a href="https://www.route4me.com/" target="_blank" rel="noopener">Route4Me enterprise route planning software</a>. The 3 sessions are for all new and existing web users. Route4Me’s interactive training sessions are designed to help you get an overview of Route4Me’s platform and answer any of your questions. You can also use your own routing data during the onboarding to test real use cases and solve your business-specific routing problems.</p> <p style="text-align: left;" align="center"><a class="btn btn-trial" href="https://app.hubspot.com/meetings/route4me-onboarding/schedule-onboarding" target="_blank" rel="noopener"><strong>Schedule Free Onboarding & Training Session</strong></a></p> <p style="text-align: left;" align="center"><div class="embed-responsive embed-responsive-16by9"><iframe loading="lazy" class="embed-responsive-item" src="https://fast.wistia.net/embed/iframe/3jiv7i29gz" allowtransparency="true" frameborder="0" scrolling="no" class="wistia_embed" name="wistia_embed" allowfullscreen mozallowfullscreen webkitallowfullscreen oallowfullscreen msallowfullscreen width="960" height="540"></iframe></div></p> <p> </p> <h2 id="select-onboarding-duration">Select Route4Me Onboarding Training Session Duration</h2> <p>To schedule a Route4Me Training Session, open the <strong><a href="https://app.hubspot.com/meetings/route4me-onboarding/schedule-onboarding" target="_blank" rel="noopener">Route4Me Onboarding Calendar</a></strong>. Next, select the preferred duration option. The default duration for an onboarding meeting is 1 hour 30 minutes, but if you’re only looking for quick answers to specific questions, you can select the 45-minute option.</p> <p><img fetchpriority="high" decoding="async" class="aligncenter wp-image-92505 size-full" src="https://support-cdn.route4me.com/2023/01/f82d67e6-onboarding-duration.jpg" alt="Select the preferred Route4Me Onboarding Training Session duration time." width="2048" height="1280" /></p> <p> </p> <h2 id="choose-date-time">Choose Available Date and Time in Route4Me Onboarding Calendar</h2> <p>After that, you can select your time zone to see all available dates and time slots. To do so, click on the “<strong>What Time Works Best?</strong>” dropdown list and then select the preferred option. After that, you can select the preferred available date in the calendar and then select the time when you want the training to start.</p> <p><img decoding="async" class="aligncenter wp-image-92510 size-full" src="https://support-cdn.route4me.com/2023/01/5ab65aeb-onboarding-time-date.jpg" alt="Select the preferred time zone, time, and date for your Route4Me Last Mile Optimization Software Onboarding and Training." width="2048" height="1280" /></p> <p> </p> <h2 id="add-contact-details">Add Contact Details and Optional Link to File With Your Data</h2> <p>After selecting the preferred date and time, fill out your contact details so that we can send you your training session details. In the “<strong>Additional Information</strong>” field, you can add a URL to a file that you would like to be used during the training meeting. Using your own routing data during the training will help you solve any routing case you might have and better understand how the <a href="https://www.route4me.com/" target="_blank" rel="noopener">business route planning software</a> can benefit your specific operations. To complete the booking, click on the “<strong>Confirm</strong>” button.</p> <p>Once you’ve scheduled your training session, we’ll send you a Google Calendar invite with the meeting details and how-to-join instructions. Your Google Calendar invite will contain a secure Zoom link. If you want to invite more team members to the training meeting, you can share the invite with up to 10 more invitees.</p> <p><img decoding="async" class="aligncenter wp-image-92515 size-full" src="https://support-cdn.route4me.com/2023/01/98e331b0-onboarding-details.jpg" alt="Provide your name and contact details (phone and email address) and add additional notes for the onboarding training, including a link to a spreadsheet with addresses." width="2048" height="1255" /></p> <p> </p> <div class="embed-responsive embed-responsive-16by9"> <iframe loading="lazy" class="embed-responsive-item" width="960" height="540" src="https://www.youtube.com/embed/J_UVTAmWvnM?autohide=1&iv_load_policy=3&modestbranding=1&showinfo=0" frameborder="0" allow="accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture" allowfullscreen></iframe> </div> <p> </p> <div class="r4m-marketplace-modules "><h3>Visit Route4Me's Marketplace To Check Out More Add-Ons and Modules:</h3><ul> <li><a href="https://route4me.com/platform/marketplace/route-optimization/address-book-and-territories" target="_blank" aria-label="Address Book and Territories Planning" rel="noopener"><i class="r4m-icon r4m-icon-address-book-and-territories"></i></a><div class="module-content"><div class="module-category route-optimization"><span>Route Optimization</span></div><a href="https://route4me.com/platform/marketplace/route-optimization/address-book-and-territories" target="_blank" rel="noopener"><h4 class="module-title">Address Book and Territories Planning</h4></a></div><div class="module-button"><a class="btn btn-success" href="https://route4me.com/platform/marketplace/route-optimization/address-book-and-territories" target="_blank" rel="noopener">Learn More</a></div></li> <li><a href="https://route4me.com/platform/marketplace/operations/field-service-marketing-sales-management" target="_blank" aria-label="Field-Service/Field-Marketing/Field-Sales Management Add-On" rel="noopener"><i class="r4m-icon r4m-icon-field-service-marketing-sales-management"></i></a><div class="module-content"><div class="module-category operations"><span>Operations</span></div><a href="https://route4me.com/platform/marketplace/operations/field-service-marketing-sales-management" target="_blank" rel="noopener"><h4 class="module-title">Field-Service/Field-Marketing/Field-Sales Management Add-On</h4></a></div><div class="module-button"><a class="btn btn-success" href="https://route4me.com/platform/marketplace/operations/field-service-marketing-sales-management" target="_blank" rel="noopener">Learn More</a></div></li> <li><a href="https://route4me.com/platform/marketplace/operations/custom-data" target="_blank" aria-label="Custom Data Add-On" rel="noopener"><i class="r4m-icon r4m-icon-custom-data"></i></a><div class="module-content"><div class="module-category operations"><span>Operations</span></div><a href="https://route4me.com/platform/marketplace/operations/custom-data" target="_blank" rel="noopener"><h4 class="module-title">Custom Data Add-On</h4></a></div><div class="module-button"><a class="btn btn-success" href="https://route4me.com/platform/marketplace/operations/custom-data" target="_blank" rel="noopener">Learn More</a></div></li> </ul></div> </article> <div class="r4m-next-prev row"> <div class="prev col-sm-6"> <svg viewBox="0 0 24 24"><path fill="currentColor" d="M20,11V13H8L13.5,18.5L12.08,19.92L4.16,12L12.08,4.08L13.5,5.5L8,11H20Z" /></svg> <a href="https://support.route4me.com/managing-your-account-settings/" rel="prev">Account Settings – Profile And Company Details, Units, Time Zone, Sign-In Credentials</a> </div> <div class="next col-sm-6 valign-wrapper"> <a href="https://support.route4me.com/schedule-software-updates-meeting/" rel="next">Schedule Route4Me Software Updates And Enhancements Meeting</a> <svg viewBox="0 0 24 24"><path fill="currentColor" d="M4,11V13H16L10.5,18.5L11.92,19.92L19.84,12L11.92,4.08L10.5,5.5L16,11H4Z" /></svg> </div> </div> <div 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href="https://www.route4me.com/?utm_source=support-portal&utm_campaign=onboarding-and-training-scheduling&utm_medium=support-portal-author-box" title="Route planning software" target="_blank" rel="noopener author">Route4Me</a> has over 40,000 customers globally. Route4Me's Android and iPhone mobile apps have been downloaded over 2 million times since 2009. Extremely easy-to-use, Route4Me's apps create optimized routes, synchronize routes to mobile devices, enable communication with drivers and customers, offer turn-by-turn directions, delivery confirmation, and more. Behind the scenes, Route4Me's operational optimization platform combines high-performance algorithms with data science, machine learning, and big data to plan, optimize, and analyze routes of almost any size in real-time. </div> </section> </main> </div> <div class="r4m-sidebar col-md-3 col-md-pull-9"> <aside> <h3 class="visible-xs visible-sm">Categories</h3> <ul class="r4m-all-cats"> <li class="cat-item cat-item-2308"><a href="https://support.route4me.com/category/platform-overview/">Platform Overview</a> </li> <li class="cat-item cat-item-2310"><a href="https://support.route4me.com/category/route-planners/">Guide 4 Route Planners</a> <ul class='children'> <li class="cat-item cat-item-3058"><a href="https://support.route4me.com/category/route-planners/route-planning/">Route Planning</a> <ul class='children'> <li class="cat-item cat-item-2362"><a href="https://support.route4me.com/category/route-planners/route-planning/plan-routes/">Basic Route Planning</a> </li> <li class="cat-item 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</li> </ul> </li> <li class="cat-item cat-item-3060"><a href="https://support.route4me.com/category/route-planners/route-management/">Route Management</a> <ul class='children'> <li class="cat-item cat-item-2388"><a href="https://support.route4me.com/category/route-planners/route-management/routing-editor/">Route Editor</a> </li> <li class="cat-item cat-item-2387"><a href="https://support.route4me.com/category/route-planners/route-management/routing-list/">Routes List</a> </li> <li class="cat-item cat-item-2386"><a href="https://support.route4me.com/category/route-planners/route-management/routes-map/">Routes Map</a> </li> </ul> </li> </ul> </li> <li class="cat-item cat-item-2311"><a href="https://support.route4me.com/category/dispatchers/">Guide 4 Dispatchers</a> <ul class='children'> <li class="cat-item cat-item-2380"><a href="https://support.route4me.com/category/dispatchers/dispatch-routes-drivers-and-vehicles/">Dispatch Routes</a> </li> <li class="cat-item cat-item-3066"><a href="https://support.route4me.com/category/dispatchers/route-progress-monitoring/">Route Progress Monitoring</a> </li> <li class="cat-item cat-item-2328"><a href="https://support.route4me.com/category/dispatchers/team-management/">Team Management</a> </li> <li class="cat-item cat-item-2329"><a href="https://support.route4me.com/category/dispatchers/vehicles-fleet-management/">Fleet Management</a> </li> <li class="cat-item cat-item-2382"><a href="https://support.route4me.com/category/dispatchers/track-drivers-vehicles/">Team & Fleet Tracking</a> </li> </ul> </li> <li class="cat-item cat-item-2313"><a href="https://support.route4me.com/category/mobile-route-planners/">Guide 4 Drivers</a> <ul class='children'> <li class="cat-item cat-item-3074"><a href="https://support.route4me.com/category/mobile-route-planners/android-mobile-driver-app/">Android Mobile App</a> </li> <li class="cat-item cat-item-3073"><a href="https://support.route4me.com/category/mobile-route-planners/ios-mobile-driver-app/">iPhone & iPad Mobile App</a> </li> <li class="cat-item cat-item-3075"><a href="https://support.route4me.com/category/mobile-route-planners/route4trucks-enterprise-app/">Route4Trucks Enterprise App</a> </li> </ul> </li> <li class="cat-item cat-item-3063"><a href="https://support.route4me.com/category/managers/">Guide 4 Managers</a> <ul class='children'> <li class="cat-item cat-item-2737"><a href="https://support.route4me.com/category/managers/delivery-management-system/">Order Management System</a> </li> <li class="cat-item cat-item-3064"><a href="https://support.route4me.com/category/managers/operations-workflows/">Workflows</a> </li> <li class="cat-item cat-item-2335"><a href="https://support.route4me.com/category/managers/customer-experience/">Customer Experience</a> </li> <li class="cat-item cat-item-2333"><a href="https://support.route4me.com/category/managers/analytics-reporting/">Analytics & 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href="https://support.route4me.com/reset-password-resetting-the-password-to-your-route4me-web-account/">Sign-In & Password Reset</a> </li> <li class="cat-item"> <a href="https://support.route4me.com/internationalization-and-language-settings/">Language Settings</a> </li> <li class="cat-item"> <a href="https://support.route4me.com/routing-data-by-the-supported-countries/">Supported Countries</a> </li> <li class="cat-item"> <a href="https://support.route4me.com/sign-in-history/">Sign-In History</a> </li> <li class="cat-item"> <a href="https://support.route4me.com/contacting-route4mes-customer-success-department/">Help & Support</a> </li></ul></li> <li class="cat-item cat-item-3067"><a href="https://support.route4me.com/category/admins/user-vehicle-permissions/">User & Vehicle Permissions</a> </li> <li class="cat-item cat-item-2334"><a href="https://support.route4me.com/category/admins/advanced-configurations/">Advanced Configurations</a> </li> <li class="cat-item cat-item-2359"><a href="https://support.route4me.com/category/admins/white-labeling/">White Labeling</a> </li> <li class="cat-item cat-item-2776"><a href="https://support.route4me.com/category/admins/it-admin-guide/">IT Admin Guide</a> </li> <li class="cat-item cat-item-3126"><a href="https://support.route4me.com/category/admins/release-notes/">Release Notes</a> </li> </ul> </li> <li class="cat-item cat-item-2785"><a href="https://support.route4me.com/category/developers/">Guide 4 Developers</a> </li> <li class="cat-item cat-item-2914"><a href="https://support.route4me.com/category/integrations-apps/">Integrations & Apps</a> <ul class='children'> <li class="cat-item cat-item-2738"><a href="https://support.route4me.com/category/integrations-apps/telematics-vendors/">Telematics Integrations</a> </li> <li class="cat-item cat-item-2459"><a href="https://support.route4me.com/category/integrations-apps/crm-integrations/">CRM Integrations</a> </li> <li class="cat-item cat-item-2740"><a href="https://support.route4me.com/category/integrations-apps/route4me-app-integrations/">App Integrations</a> </li> <li class="cat-item cat-item-3068"><a href="https://support.route4me.com/category/integrations-apps/ecommerce-integrations/">E-Commerce Integrations</a> <ul class='children'> <li class="cat-item cat-item-2452"><a href="https://support.route4me.com/category/integrations-apps/ecommerce-integrations/shopify-curbside-pickup/">Shopify Curbside Pickup</a> </li> <li class="cat-item cat-item-2442"><a href="https://support.route4me.com/category/integrations-apps/ecommerce-integrations/shopify/">Shopify Local Delivery</a> </li> <li class="cat-item cat-item-2453"><a href="https://support.route4me.com/category/integrations-apps/ecommerce-integrations/shopify-curbside-pickup-mobile-app/">eCommerce Curbside Pickup</a> </li> <li class="cat-item cat-item-2443"><a href="https://support.route4me.com/category/integrations-apps/ecommerce-integrations/woocommerce/">WooCommerce Local Delivery</a> </li> <li class="cat-item cat-item-2444"><a href="https://support.route4me.com/category/integrations-apps/ecommerce-integrations/magento/">Magento Local Delivery</a> </li> </ul> </li> <li class="cat-item cat-item-2447"><a href="https://support.route4me.com/category/integrations-apps/legacy-order-management/">Legacy Order Management</a> </li> <li class="cat-item cat-item-2458"><a href="https://support.route4me.com/category/integrations-apps/desktop-apps-and-programs/">Desktop Apps</a> </li> </ul> </li> <li class="cat-item cat-item-3062"><a href="https://support.route4me.com/category/individual-drivers/">Individual Drivers</a> <ul class='children'> <li class="cat-item cat-item-3070"><a href="https://support.route4me.com/category/individual-drivers/android-mobile-app/">Android Mobile App</a> </li> <li class="cat-item cat-item-3069"><a href="https://support.route4me.com/category/individual-drivers/ios-mobile-app/">iPhone & iPad Mobile App</a> </li> <li class="cat-item cat-item-2736"><a href="https://support.route4me.com/category/individual-drivers/route4trucks-truck-gps-app/">Route4Trucks</a> </li> </ul> </li> <li class="cat-item faq"><a href="https://support.route4me.com/faq/" >Routing FAQs</a></li> </ul> </aside> </div> </div> </div></div> <footer class="r4m-footer no-print"> <div class="container"> <div class="row"> <div class="col widget-about-us"> <h2>About Us</h2> <ul> <li><a href="https://route4me.com" target="_blank" rel="noopener">Why Route4Me</a></li> <li><a href="https://route4me.com/about" target="_blank" rel="noopener">About Route4Me</a></li> <li><a href="https://route4me.com/leadership" target="_blank" rel="noopener">Leadership</a></li> <li><a href="https://route4me.com/values" target="_blank" rel="noopener">Our Values</a></li> <li><a href="https://route4me.com/ourusers" target="_blank" rel="noopener">Our Users</a></li> <li><a href="https://route4me.com/environmental" target="_blank" rel="noopener">Environmental</a></li>  <li><a 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