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class="menu-item menu-item-type-post_type menu-item-object-page menu-item-has-children menu-item-1775"><a href="https://brockville.com/local-government/clerks-office/">Clerk’s Office</a> <ul class="sub-menu"> <li id="menu-item-1776" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-1776"><a href="https://brockville.com/local-government/clerks-office/insurance-claims/">Insurance Claims</a></li> </ul> </li> <li id="menu-item-579" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-579"><a href="https://brockville.com/local-government/bylaws/">Bylaws</a></li> <li id="menu-item-580" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-580"><a href="https://brockville.com/local-government/user-fees-and-charges/">User Fees and Charges</a></li> <li id="menu-item-582" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-582"><a 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menu-item-has-children menu-item-543"><a href="https://brockville.com/things-to-do/parks-trails/">Parks and Trails</a> <ul class="sub-menu"> <li id="menu-item-544" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-544"><a href="https://brockville.com/things-to-do/parks-trails/commemorative-bench-and-tree-program/">Commemorative Bench and Tree Program</a></li> <li id="menu-item-1778" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-1778"><a href="https://brockville.com/things-to-do/parks-trails/park-issue-submission/">Parks and Playground Issue Submission</a></li> </ul> </li> <li id="menu-item-545" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-545"><a href="https://brockville.com/things-to-do/islands/">Islands</a></li> <li id="menu-item-546" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-546"><a href="https://brockville.com/things-to-do/camping/">Camping</a></li> <li id="menu-item-547" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-547"><a href="https://brockville.com/things-to-do/boating-harbour/">Boating and Harbour</a></li> <li id="menu-item-1779" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-1779"><a target="_blank" rel="noopener" href="http://brockvilleartscentre.com/#new_tab">Brockville Arts Centre</a></li> <li id="menu-item-551" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-551"><a target="_blank" rel="noopener" href="https://www.brockvillemuseum.com/#new_tab">Brockville Museum</a></li> <li id="menu-item-552" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-552"><a target="_blank" rel="noopener" href="https://brockvillelibrary.ca/#new_tab">Brockville Library</a></li> <li id="menu-item-553" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-553"><a target="_blank" rel="noopener" href="https://brockvillerailwaytunnel.ca/#new_tab">Railway Tunnel</a></li> <li id="menu-item-554" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-554"><a href="https://brockville.com/things-to-do/public-art/">Public Art</a></li> <li id="menu-item-555" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-555"><a href="https://brockville.com/things-to-do/arenas-facilities/">Arenas & Facilities</a></li> <li id="menu-item-556" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-556"><a href="https://brockville.com/things-to-do/active-transportation/">Active Transportation</a></li> <li id="menu-item-557" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-557"><a href="https://brockville.com/things-to-do/maps/">Maps</a></li> <li id="menu-item-1786" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-1786"><a target="_blank" rel="noopener" href="http://www.brockvilletourism.com#new_tab">Tourism</a></li> <li id="menu-item-3481" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-3481"><a href="https://brockville.com/things-to-do/recreation/">Recreation</a></li> <li id="menu-item-6837" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-6837"><a href="https://brockville.com/things-to-do/riveroflights/">River of Lights</a></li> </ul> </li> </ul></div> <div class="want-btn"> <span>I Want To</span> <div class="want-btn__menu"> <em class="fa-solid fa-bars"></em> </div> </div> </nav> </div> <div class="header-border"></div> </header> <section class="want-sec"> <div class="want-sec__box"> <div class="want-header"> <h3>I Want to...</h3> <em class="fa-solid fa-xmark"></em> </div> <div class="header-border"></div> <nav id="site-navigation-want" class="want-navigation"> <div class="nav-box"> <em class="fa-solid fa-credit-card"></em> <h4>Pay For</h4> <div class="menu-pay-buy-container"><ul id="pay-menu" class="menu"><li id="menu-item-1071" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-1071"><a href="https://brockville.com/city-services/transit/">Bus Tickets</a></li> <li id="menu-item-1013" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-1013"><a href="https://brockville.com/city-services/animals-pets/">Dog Tag</a></li> <li id="menu-item-1072" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-1072"><a href="https://brockville.com/city-services/solidwaste/">Garbage Tags</a></li> <li id="menu-item-1070" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-1070"><a href="https://brockville.com/city-services/parking/">Monthly Parking Pass</a></li> <li id="menu-item-3483" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-3483"><a href="https://brockville.com/city-services/parking/#parking-ticket">Parking Ticket</a></li> <li id="menu-item-1067" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-1067"><a href="https://brockville.com/local-government/finance/bill-payments/">Taxes</a></li> <li id="menu-item-1068" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-1068"><a href="https://brockville.com/local-government/finance/bill-payments/">Water Bill</a></li> </ul></div> </div> <div class="nav-box"> <em class="fa-solid fa-file-circle-check"></em> <h4>Apply For</h4> <div class="menu-apply-for-container"><ul id="apply-menu" class="menu"><li id="menu-item-1066" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-1066"><a href="https://brockville.com/building-business-development/building-and-construction/cloudpermit/">Building or Demolition Permit</a></li> <li id="menu-item-4420" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-4420"><a href="https://brockville.com/city-services/licences/#busking">Busking Licence</a></li> <li id="menu-item-4419" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-4419"><a href="https://brockville.com/news/change-of-use-building-permits/">Change of Use Permit</a></li> <li id="menu-item-5394" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-5394"><a href="https://brockville.com/wp-content/uploads/2023/03/Excavation-Permit-Form.pdf">Excavation Permit</a></li> <li id="menu-item-4421" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-4421"><a href="https://brockville.com/news/home-occupations-home-based-businesses/">Home Occupation Permit</a></li> <li id="menu-item-2797" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-2797"><a href="https://brockville.com/city-services/careers/">Job Posting</a></li> <li id="menu-item-4422" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-4422"><a href="https://brockville.com/city-services/licences/#raffle-bingo">Lottery or Raffle Licence</a></li> <li id="menu-item-4423" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-4423"><a href="https://brockville.com/city-services/licences/#marriage">Marriage Licence</a></li> <li id="menu-item-4425" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-4425"><a href="https://brockville.com/things-to-do/camping/#island-lottery">Seasonal Island Campsite</a></li> </ul></div> </div> <div class="nav-box"> <em class="fa-solid fa-laptop-file"></em> <h4>Learn About</h4> <div class="menu-learn-about-container"><ul id="work-menu" class="menu"><li id="menu-item-1054" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-1054"><a href="https://brockville.com/city-services/careers/">Career Opportunities</a></li> <li id="menu-item-3974" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-3974"><a href="https://brockville.com/local-government/mayor-and-council/">Council</a></li> <li id="menu-item-1055" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-1055"><a href="https://brockville.com/local-government/clerks-office/">Delegating at a Meeting</a></li> <li id="menu-item-4210" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-4210"><a href="https://brockville.com/local-government/tenders-and-rfps/">Tenders and RFPs</a></li> <li id="menu-item-1015" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-1015"><a href="https://brockville.com/i-want-to/volunteer/">Volunteering</a></li> <li id="menu-item-3976" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-3976"><a href="https://brockville.com/river-webcams/">Watch River Webcams</a></li> </ul></div> </div> <div class="nav-box"> <em class="fa-solid fa-book"></em> <h4>Connect With</h4> <div class="menu-contact-container"><ul id="read-menu" class="menu"><li id="menu-item-3978" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-3978"><a href="https://brockville.com/city-services/bylaw-enforcement/bylaw-complaint-forms/">Bylaw Enforcement</a></li> <li id="menu-item-1003" class="menu-item menu-item-type-post_type menu-item-object-page current-menu-item page_item page-item-66 current_page_item menu-item-1003"><a href="https://brockville.com/city-services/department-list-contact-staff/" aria-current="page">City Staff</a></li> <li id="menu-item-1004" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-1004"><a href="https://brockville.com/city-services/customer-service/">Customer Service</a></li> <li id="menu-item-1005" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-1005"><a href="https://brockville.com/city-services/emergency-services/">Local Emergency Services</a></li> <li id="menu-item-4548" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-4548"><a href="https://brockville.com/i-want-to/report-an-issue/">Report an Issue</a></li> </ul></div> </div> <div class="nav-box"> <em class="fa-solid fa-comment"></em> <h4>Request</h4> <div class="menu-request-container"><ul id="request-menu" class="menu"><li id="menu-item-3992" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-3992"><a href="https://brockville.com/things-to-do/boating-harbour/">Boat Slip</a></li> <li id="menu-item-1056" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-1056"><a href="https://brockville.com/local-government/finance/change-of-address/">Change of Address</a></li> <li id="menu-item-1058" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-1058"><a href="https://brockville.com/things-to-do/camping/">Camp Site</a></li> <li id="menu-item-3482" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-3482"><a href="https://brockville.com/things-to-do/arenas-facilities/">City Facility</a></li> <li id="menu-item-1968" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-1968"><a href="https://brockville.com/local-government/clerks-office/request-form-to-be-a-delegate/">Delegation</a></li> <li id="menu-item-4427" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-4427"><a href="https://brockville.com/local-government/clerks-office/#proclamation-flag-raising">Flag Raising</a></li> <li id="menu-item-1974" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-1974"><a href="https://brockville.com/host-an-event-or-festival/">Hosting Event/Festival</a></li> <li id="menu-item-4428" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-4428"><a href="https://brockville.com/local-government/clerks-office/#proclamation-flag-raising">Proclamation</a></li> </ul></div> </div> </div> </nav> </section> <section class="page-header"> <img width="1920" height="400" src="https://brockville.com/wp-content/uploads/2023/03/Brockville-Customer-Service-1.png" class="attachment-post-thumbnail size-post-thumbnail wp-post-image" alt="Customer Service headset on a bare desk" decoding="async" fetchpriority="high" srcset="https://brockville.com/wp-content/uploads/2023/03/Brockville-Customer-Service-1.png 1920w, https://brockville.com/wp-content/uploads/2023/03/Brockville-Customer-Service-1-300x63.png 300w, https://brockville.com/wp-content/uploads/2023/03/Brockville-Customer-Service-1-1024x213.png 1024w, https://brockville.com/wp-content/uploads/2023/03/Brockville-Customer-Service-1-768x160.png 768w, https://brockville.com/wp-content/uploads/2023/03/Brockville-Customer-Service-1-1536x320.png 1536w" sizes="(max-width: 1920px) 100vw, 1920px" /></section> <section class="bread-header">  <ul class="page-breadcrumb bread-left"><li class="parent-cat-crumb"><a href="https://brockville.com/city-services/">City Services</a></li><em class="fa-solid fa-caret-right"></em><li class="current-page-crumb">Department List / Contact Staff</li></ul> <div class="bread-right">  <a class="menu-btn"><em class="fa-solid fa-volume"></em> <span>Menu</span></a> </div> </section> <section class="content-main"> <div class="content-left"> <div class="leftbarbox"> <div class="content-left__header"> <h3 class="content-left__title">City Services</h3> </div> <ul class="content-left__nav"> <li class="page_item page-item-74 page_item_has_children"><a href="https://brockville.com/city-services/living-here/">About Brockville: Living Here</a> <ul class='children'> <li class="page_item page-item-359"><a href="https://brockville.com/city-services/living-here/apartment-contacts/">Apartment Contacts</a></li> <li class="page_item page-item-357"><a href="https://brockville.com/city-services/living-here/education/">Education</a></li> <li class="page_item page-item-363"><a href="https://brockville.com/city-services/living-here/immigration/">Immigration</a></li> <li class="page_item page-item-2255"><a href="/things-to-do/maps/">Maps</a></li> <li class="page_item page-item-355 page_item_has_children"><a href="https://brockville.com/city-services/living-here/relocating/">Relocating to Brockville</a> <ul class='children'> <li class="page_item page-item-4984"><a href="https://brockville.com/city-services/living-here/relocating/request-information-about-brockville/">Request information about Brockville</a></li> </ul> </li> <li class="page_item page-item-365"><a href="https://brockville.com/city-services/living-here/utilities/">Utilities</a></li> </ul> </li> <li class="page_item page-item-54 page_item_has_children"><a href="https://brockville.com/city-services/animals-pets/">Animals and Pets</a> <ul class='children'> <li class="page_item page-item-1148"><a href="https://brockville.com/city-services/animals-pets/pet-registration-form/">Pet Registration Form</a></li> </ul> </li> <li class="page_item page-item-58 page_item_has_children"><a href="https://brockville.com/city-services/bylaw-enforcement/">Bylaw Enforcement</a> <ul class='children'> <li class="page_item page-item-338"><a href="/city-services/animals-pets/">Animal Control and Enforcement</a></li> <li class="page_item page-item-331"><a href="https://brockville.com/city-services/bylaw-enforcement/bylaw-complaint-forms/">Bylaw Complaint Forms</a></li> <li class="page_item page-item-2258"><a href="/local-government/bylaws/">Bylaws</a></li> </ul> </li> <li class="page_item page-item-11"><a href="https://brockville.com/city-services/careers/">Careers & Human Resources</a></li> <li class="page_item page-item-60"><a href="https://brockville.com/city-services/cemetery/">Cemetery</a></li> <li class="page_item page-item-62 page_item_has_children"><a href="https://brockville.com/city-services/cultural-services/">Cultural Services</a> <ul class='children'> <li class="page_item page-item-640 page_item_has_children"><a href="https://brockville.com/city-services/cultural-services/heritage/">Heritage</a> <ul class='children'> <li class="page_item page-item-1993"><a href="https://brockville.com/city-services/cultural-services/heritage/heritage-sites-list/">Heritage Sites List</a></li> <li class="page_item page-item-2338"><a href="https://brockville.com/city-services/cultural-services/heritage/city-hall-history/">Victoria Hall (City Hall) History</a></li> </ul> </li> </ul> </li> <li class="page_item page-item-64"><a href="https://brockville.com/city-services/customer-service/">Customer Service</a></li> <li class="page_item page-item-66 current_page_item"><a href="https://brockville.com/city-services/department-list-contact-staff/" aria-current="page">Department List / Contact Staff</a></li> <li class="page_item page-item-68 page_item_has_children"><a href="https://brockville.com/city-services/emergency-services/">Emergency Services</a> <ul class='children'> <li class="page_item page-item-353"><a href="https://brockville.com/city-services/emergency-services/fire/">Fire Department</a></li> <li class="page_item page-item-351"><a href="https://brockville.com/city-services/emergency-services/police/">Police</a></li> </ul> </li> <li class="page_item page-item-70"><a href="https://brockville.com/city-services/solidwaste/">Garbage, Recycling, Composting</a></li> <li class="page_item page-item-626 page_item_has_children"><a href="https://brockville.com/city-services/licences/">Licences</a> <ul class='children'> <li class="page_item page-item-4656"><a href="https://brockville.com/city-services/licences/busking-licence-application/">Busking Licence Application</a></li> <li class="page_item page-item-4701"><a href="https://brockville.com/city-services/licences/sidewalk-patio-application/">Sidewalk Patio Application</a></li> </ul> </li> <li class="page_item page-item-72"><a href="https://brockville.com/city-services/parking/">Parking</a></li> <li class="page_item page-item-84 page_item_has_children"><a href="https://brockville.com/city-services/roads-sidewalks-traffic/">Roads, Sidewalks, Traffic</a> <ul class='children'> <li class="page_item page-item-969"><a href="https://brockville.com/city-services/roads-sidewalks-traffic/missing-or-broken-street-sign/">Missing or Broken Street Sign</a></li> <li class="page_item page-item-3495"><a href="https://brockville.com/city-services/roads-sidewalks-traffic/report-road-debris-or-spill/">Report Road Debris or Spill</a></li> <li class="page_item page-item-957"><a href="https://brockville.com/city-services/roads-sidewalks-traffic/reporting-a-pothole/">Reporting a Pothole</a></li> <li class="page_item page-item-1209"><a href="https://www.municipal511.ca/#new_tab">Road Closures</a></li> <li class="page_item page-item-968"><a href="https://brockville.com/city-services/roads-sidewalks-traffic/street-light-or-traffic-light-reporting/">Street Light or Traffic Light Reporting</a></li> <li class="page_item page-item-2416"><a href="https://brockville.com/city-services/roads-sidewalks-traffic/winter-maintenance-control/">Winter Maintenance Control</a></li> </ul> </li> <li class="page_item page-item-6632"><a href="https://brockville.com/city-services/tourism/">Tourism</a></li> <li class="page_item page-item-86"><a href="https://brockville.com/city-services/transit/">Transit</a></li> <li class="page_item page-item-2262"><a href="https://brockville.com/city-services/water-sewer-services/">Water & Sewer Services</a></li> </ul> </div> <div class="leftbarbox2"> <ul class="content-left__nav sidebar_hotlink-hero"> <div class="hotlink-hero"> <div class="landing-hero__hotlinks"> <div class="hotlink quicklink1"> <a href="https://brockville.com/city-services/solidwaste/" target="_blank"> <em class="fa-classic fa-solid fa-recycle" aria-hidden="true"></em> <h4>Garbage & Recycling</h4> <div class="hotlink-txt__wrap"><p class="hotlink-txt">Waste, recycling, compost requirements and scheduling.</p></div> </a> </div> <div class="hotlink quicklink2"> <a href="https://brockville.civicweb.net/Portal/MeetingTypeList.aspx"> <em class="fa-classic fa-regular fa-clipboard" aria-hidden="true"></em> <h4>Agendas & Minutes</h4> <div class="hotlink-txt__wrap"><p class="hotlink-txt">Agendas and minutes for upcoming and past City Council and Committee Meetings. Live stream Council meetings as they happen from CivicWeb.</p></div> </a> </div> <div class="hotlink quicklink3"> <a href="https://brockville.com/river-webcams/" target="_blank"> <em class="fa-classic fa-solid fa-video" aria-hidden="true"></em> <h4>River Webcams</h4> <div class="hotlink-txt__wrap"><p class="hotlink-txt">Two Live River Webcam views. One looking West on Blockhouse Islands and one looking South from the back of City Hall.</p></div> </a> </div> <div class="hotlink quicklink4"> <a href="https://brockville.com/careers/"> <em class="fa-classic fa-solid fa-person-chalkboard" aria-hidden="true"></em> <h4>Careers at the City</h4> <div class="hotlink-txt__wrap"><p class="hotlink-txt">Apply for current available positions with the municipality, and learn about the perks of working at the City.</p></div> </a> </div> <div class="hotlink quicklink5"> <a href="https://brockville.com/news/"> <em class="fa-classic fa-solid fa-newspaper" aria-hidden="true"></em> <h4>Municipal News</h4> <div class="hotlink-txt__wrap"><p class="hotlink-txt">Municipal news and updates relevant to our residents.</p></div> </a> </div> <div class="hotlink quicklink6"> <a href="https://brockville.com/things-to-do/riveroflights/"> <em class="fa-classic fa-regular fa-snowflake" aria-hidden="true"></em> <h4>River of Lights</h4> <div class="hotlink-txt__wrap"><p class="hotlink-txt">Enjoy our free show at the waterfront from November 30 to January 6</p></div> </a> </div> <div class="hotlink quicklink7"> <a href="https://brockville.com/city-services/tourism/"> <em class="fa-classic fa-regular fa-calendar-check" aria-hidden="true"></em> <h4>Festivals and Events</h4> <div class="hotlink-txt__wrap"><p class="hotlink-txt">Planning a Festival or an Event with contacts to assist you.</p></div> </a> </div> <div class="hotlink quicklink8"> <a href="https://brockville.com/city-services/customer-service/"> <em class="fa-classic fa-solid fa-headset" aria-hidden="true"></em> <h4>Support & Assistance</h4> <div class="hotlink-txt__wrap"><p class="hotlink-txt">Customer service assistance including bill payments, reporting an issue, or filling out an application.</p></div> </a> </div> </div> </div> </ul> </div> </div> <div class="content-right"> <h1>Department List / Contact Staff</h1> <p class="content-copy"> <p><strong>City of Brockville</strong></p> <p><strong><i class="fa-solid fa-phone"></i> 613-342-8772</strong></p> <p><strong><i class="fa-sharp fa-solid fa-location-dot"></i> 1 King Street West, Brockville, Ontario K6V 7A5</strong></p> <p><strong><i class="fa-solid fa-clock"></i> Monday to Friday, 8:00 am to 4:00 pm</strong></p> <p>Please click the button below to find a list of items you can quickly and easily report to the appropriate members of staff.</p> <div class="wp-block-advgb-button align"><a class="wp-block-advgb-button_link advgbbtn-1454eeba-c3a1-4f0d-8136-8a16536e1963" href="https://brockville.com/i-want-to/report-an-issue/" target="_blank" rel="noopener noreferrer"><span>Report an Issue</span></a></div> <p>For a comprehensive list of staff and their respective department, proceed below to the “Contact Department” drop down box to make your selection.</p> <p>If you are not sure which department you need, <a href="#department-descriptions">go to the bottom of this page</a> for a little bit of information on each department and what services they oversee. <br><br>NOTE: Once you submit your contact form, please check your spam filter if you have not received your confirmation email directly to your inbox.</p> <div class='gf_browser_ie gf_browser_ie7 gform_wrapper gravity-theme gform-theme--no-framework' data-form-theme='gravity-theme' data-form-index='0' id='gform_wrapper_2' ><div id='gf_2' class='gform_anchor' tabindex='-1'></div> <div class='gform_heading'> <h2 class="gform_title">Staff Contact Form</h2> <p class='gform_required_legend'>"<span class="gfield_required gfield_required_asterisk">*</span>" indicates required fields</p> </div><form method='post' enctype='multipart/form-data' target='gform_ajax_frame_2' id='gform_2' action='/city-services/department-list-contact-staff/#gf_2' data-formid='2' novalidate> <div class='gform-body gform_body'><div id='gform_fields_2' class='gform_fields top_label form_sublabel_below description_below validation_below'><div id="field_2_9" class="gfield gfield--type-html gfield--width-full gfield_html gfield_html_formatted gfield_no_follows_desc field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible" data-js-reload="field_2_9" ><a id="form_anchor"></a></div><fieldset id="field_2_1" class="gfield gfield--type-name gfield_contains_required field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible" data-js-reload="field_2_1" ><legend class='gfield_label gform-field-label gfield_label_before_complex' >Name<span class="gfield_required"><span class="gfield_required gfield_required_asterisk">*</span></span></legend><div class='ginput_complex ginput_container ginput_container--name no_prefix has_first_name no_middle_name has_last_name no_suffix gf_name_has_2 ginput_container_name gform-grid-row' id='input_2_1'> <span id='input_2_1_3_container' class='name_first gform-grid-col gform-grid-col--size-auto' > <input type='text' name='input_1.3' id='input_2_1_3' value='' aria-required='true' /> <label for='input_2_1_3' class='gform-field-label gform-field-label--type-sub '>First</label> </span> <span id='input_2_1_6_container' class='name_last gform-grid-col gform-grid-col--size-auto' > <input type='text' name='input_1.6' id='input_2_1_6' value='' aria-required='true' /> <label for='input_2_1_6' class='gform-field-label gform-field-label--type-sub '>Last</label> </span> </div></fieldset><div id="field_2_3" class="gfield gfield--type-email gfield--width-half gfield_contains_required field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible" data-js-reload="field_2_3" ><label class='gfield_label gform-field-label' for='input_2_3'>Email<span class="gfield_required"><span class="gfield_required gfield_required_asterisk">*</span></span></label><div class='ginput_container ginput_container_email'> <input name='input_3' id='input_2_3' type='email' value='' class='large' aria-required="true" aria-invalid="false" /> </div></div><div id="field_2_4" class="gfield gfield--type-phone gfield--width-half gfield_contains_required field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible" data-js-reload="field_2_4" ><label class='gfield_label gform-field-label' for='input_2_4'>Phone<span class="gfield_required"><span class="gfield_required gfield_required_asterisk">*</span></span></label><div class='ginput_container ginput_container_phone'><input name='input_4' id='input_2_4' type='tel' value='' class='large' placeholder='IE: (613) 555 1234' aria-required="true" aria-invalid="false" /></div></div><div id="field_2_6" class="gfield gfield--type-select gfield--width-full gfield_contains_required field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible" data-js-reload="field_2_6" ><label class='gfield_label gform-field-label' for='input_2_6'>Contact Department<span class="gfield_required"><span class="gfield_required gfield_required_asterisk">*</span></span></label><div class='ginput_container ginput_container_select'><select name='input_6' id='input_2_6' class='large gfield_select' aria-required="true" aria-invalid="false" ><option value='' selected='selected' class='gf_placeholder'>Select a contact</option><option value='708' >Administration Department – Stephanie Dunbar (Executive Assistant and Corporate Communications)</option><option value='707' >Administration Department – Sandra MacDonald (City Manager)</option><option value='3596' >Building Services – Building Department (General Contact)</option><option value='1294' >Building Services – Dan Tessier (Deputy Chief Building Official)</option><option value='776' >Building Services – Sebastian Scott (Chief Building Official)</option><option value='773' >Building Services – Dayna Golledge (Administrative Coordinator, Planning/Building)</option><option value='770' >Building Services – Director TBA (Director of Economic and Development Services)</option><option value='5565' >Bylaw Enforcement – Adam Merrifield (Bylaw Enforcement Officer)</option><option value='1294' >Bylaw Enforcement – Dan Tessier (Deputy Chief Building Official)</option><option value='777' >Bylaw Enforcement – Linda Nastuk (Bylaw Enforcement Officer)</option><option value='770' >Bylaw Enforcement – Director TBA (Director of Economic and Development Services)</option><option value='5382' >Clerk's Office – Sheena Earl (City Clerk)</option><option value='3598' >Clerk's Office – Clerk's Department (General Contact)</option><option value='746' >Clerk's Office – Lynn Murray (Deputy Clerk)</option><option value='745' >Council – Cameron Wales (Councillor)</option><option value='744' >Council – Louise Severson (Councillor)</option><option value='743' >Council – Nathalie Lavergne (Councillor)</option><option value='741' >Council – Mike Kalivas (Councillor)</option><option value='740' >Council – Katherine Hobbs (Councillor)</option><option value='737' >Council – Jane Fullarton (Councillor)</option><option value='712' >Council – Jeff Earle (Councillor)</option><option value='711' >Council – Phil Deery (Councillor)</option><option value='710' >Council – Matt Wren (Mayor)</option><option value='5765' >Cultural Services – Jen Devlin (Tourism Marketing Officer – Project Administration and Stakeholder Relations)</option><option value='5764' >Cultural Services – Jessica Alexander (Tourism Visitor Experience Specialist)</option><option value='5607' >Cultural Services – Lyndsay Bigley (Tourism Marketing Officer – Digital Media)</option><option value='5459' >Cultural Services – Kelly Brintnell (Tourism Advisor)</option><option value='3599' >Cultural Services – Heritage Committee (General Contact)</option><option value='1653' >Cultural Services – Natalie Wood (Museum Curator)</option><option value='1651' >Cultural Services – TBD Tech. (BAC Theatre Technician)</option><option value='1650' >Cultural Services – Jonathon Hanna (BAC Administrative Coordinator)</option><option value='709' >Cultural Services – TBD Cultural Services (Manager of Cultural Services)</option><option value='5386' >Customer Service – Michelle Marchand (Customer Service Representative)</option><option value='3621' >Customer Service – Parking Department (General Contact)</option><option value='758' >Customer Service – Fred Hicks (Meter Reader/Serviceman)</option><option value='757' >Customer Service – Jessica Kelly (Customer Service Representative)</option><option value='756' >Customer Service – Chelsea Conklin (Customer Service Representative)</option><option value='754' >Customer Service – Margie Thom (Customer Service Representative)</option><option value='753' >Customer Service – Joanne Mulder (Revenue Services Coordinator)</option><option value='752' >Customer Service – Alexandra Delov (Supervisor of Customer Service/Tax Collector)</option><option value='6155' >Economic & Development Services – Nick Burnie (Planner)</option><option value='5565' >Economic & Development Services – Adam Merrifield (Bylaw Enforcement Officer)</option><option value='3596' >Economic & Development Services – Building Department (General Contact)</option><option value='3595' >Economic & Development Services – Planning Department (General Contact)</option><option value='1294' >Economic & Development Services – Dan Tessier (Deputy Chief Building Official)</option><option value='777' >Economic & Development Services – Linda Nastuk (Bylaw Enforcement Officer)</option><option value='776' >Economic & Development Services – Sebastian Scott (Chief Building Official)</option><option value='774' >Economic & Development Services – Andrew McGinnis (Supervisor of Planning/Chief Planning Officer)</option><option value='773' >Economic & Development Services – Dayna Golledge (Administrative Coordinator, Planning/Building)</option><option value='772' >Economic & Development Services – Kendra Lorimer (Economic Development Coordinator)</option><option value='770' >Economic & Development Services – Director TBA (Director of Economic and Development Services)</option><option value='4952' >Emergency Services – Melanie Jones (Fire Chief)</option><option value='3841' >Emergency Services – Tracy Caskenette (Executive Assistant to the Chief of Police)</option><option value='3839' >Emergency Services – Andrew Harvie (Deputy Chief of Police)</option><option value='3837' >Emergency Services – Mark Noonan (Chief of Police)</option><option value='3836' >Emergency Services – Marilyn Poisson (Administrative Coordinator – Fire Dept.)</option><option value='3835' >Emergency Services – Scott Hayward (Training Officer – Fire Dept.)</option><option value='3834' >Emergency Services – Matt Tyo (Chief Fire Prevention Officer)</option><option value='3833' >Emergency Services – Chris Paul (Deputy Fire Chief )</option><option value='6110' >Engineering & Infrastructure – Danielle Storey (GIS Analyst )</option><option value='6045' >Engineering & Infrastructure – Drew White (Civil Technologist)</option><option value='5282' >Engineering & Infrastructure – Clay Sluytman (Supervisor of Water Systems )</option><option value='4165' >Engineering & Infrastructure – Water Systems (Supervisor)</option><option value='788' >Engineering & Infrastructure – Virginia Adams (GIS and Asset Management Coordinator)</option><option value='787' >Engineering & Infrastructure – Jill Buckland (Abatement/Lab Technician)</option><option value='786' >Engineering & Infrastructure – Bonnie Evoy (Administrative Assistant: Treatment)</option><option value='785' >Engineering & Infrastructure – Barry Fox (Sub-Foreman Collection/Operator: Wastewater Systems)</option><option value='784' >Engineering & Infrastructure – Brandon Goddard (Supervisor of Wastewater Systems)</option><option value='783' >Engineering & Infrastructure – Cameron Deir (Chief Operator: Water Systems)</option><option value='782' >Engineering & Infrastructure – To Be Announced (Chief Operator: Wastewater Systems)</option><option value='781' >Engineering & Infrastructure – Steven Allen (Supervisor of Engineering)</option><option value='780' >Engineering & Infrastructure – Jean-Paul Briggs (Solid Waste Officer)</option><option value='779' >Engineering & Infrastructure – Peter Raabe (Director of Engineering & Infrastructure)</option><option value='6070' >Finance – Michelle Rathwell (Accounts Payable/Receivable Clerk)</option><option value='5387' >Finance – Mecciah Calder (Financial Analyst)</option><option value='764' >Finance – Riley Pyke (Financial Analyst)</option><option value='3903' >Finance – Finance Department (General Contact)</option><option value='766' >Finance – Melissa Grodde (Accounts Payable/Receivable Clerk)</option><option value='765' >Finance – TBD Financial Analyst (Financial Analyst)</option><option value='763' >Finance – Emily MacKenzie (Supervisor of Cemetery Services)</option><option value='762' >Finance – Tracy Theriault (Purchasing Officer)</option><option value='761' >Finance – Emily Wood (Procurement Contracting & Risk Management Coordinator)</option><option value='760' >Finance – Christine Ward (Supervisor of Finance)</option><option value='759' >Finance – Lynda Ferguson (Director of Finance and IT Services)</option><option value='751' >Human Resources – Cheryl Melcher (Human Resources and Health & Safety Coordinator)</option><option value='750' >Human Resources – Taylor Donovan (Human Resources and Payroll Coordinator)</option><option value='749' >Human Resources – Lindsay Armstrong (Senior Manager of Human Resources)</option><option value='5389' >Information Technology – Steve Sargeant (IT Analyst)</option><option value='769' >Information Technology – Scott Pennock (IT Analyst)</option><option value='768' >Information Technology – Adam Parker (Supervisor of IT Services)</option><option value='5383' >Operations – Brittany Robinson (Transportation Systems Coordinator)</option><option value='5388' >Operations – Jeff Donovan (Arborist)</option><option value='3597' >Operations – Transit Department (General Contact)</option><option value='801' >Operations – Susan Graham (Arenas Administrative Coordinator)</option><option value='800' >Operations – Vince Wijsman (Arenas & Facilities Supervisor)</option><option value='799' >Operations – Michaela Wall (Administrative Coordinator – Public Works & Fleet )</option><option value='798' >Operations – Travis Raison (Community Project & Asset Coordinator)</option><option value='797' >Operations – John Marshall (Foreman – Public Works)</option><option value='796' >Operations – Dan Carrière (Foreman – Fleet Maintenance)</option><option value='795' >Operations – Dale DeJong (Foreman – Public Works)</option><option value='794' >Operations – Travis Shepherd (Foreman – Public Works/Parks)</option><option value='793' >Operations – Robyn Houle (Parks and Events Coordinator)</option><option value='792' >Operations – Chad Davis (Parks Supervisor)</option><option value='791' >Operations – Yanick Beaudin (Supervisor of Public Works)</option><option value='790' >Operations – Patrick Brown (Supervisor of Transportation Services)</option><option value='789' >Operations – Phil Wood (Director of Operations)</option><option value='6155' >Planning Department – Nick Burnie (Planner)</option><option value='3595' >Planning Department – Planning Department (General Contact)</option><option value='774' >Planning Department – Andrew McGinnis (Supervisor of Planning/Chief Planning Officer)</option><option value='773' >Planning Department – Dayna Golledge (Administrative Coordinator, Planning/Building)</option><option value='770' >Planning Department – Director TBA (Director of Economic and Development Services)</option></select></div></div><div id="field_2_7" class="gfield gfield--type-text gfield--width-full gfield_contains_required field_sublabel_below 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d="M24,24H0L0,0l24,0V24z"></path><path d="M16.59,8.59L12,13.17L7.41,8.59L6,10l6,6l6-6L16.59,8.59z"></path></svg></span><h4 class="advgb-accordion-header-title" style="color:inherit">Council</h4></div><div class="advgb-accordion-body" style="border-style:solid !important;border-width:1px !important;border-color:#f7f7f7 !important;border-top:none !important;border-radius:5px !important"> <p>The <a href="https://brockville.com/local-government/mayor-and-council/">City of Brockville Council </a>is the governing body of the municipal corporation and the custodian of its powers, both legislative and administrative. The Municipal Act provides that councils can only exercise the powers of the municipal corporation in the proper form, either by bylaw or resolution.</p> <p>The councillor’s job is to work with other council members to set the overall direction of the municipality through their role as a policy maker. The policies that council sets are the guidelines for administration to follow as it does the job of running a municipality. A councillor will spend a lot of time while on council creating new policies and programs or reviewing the current ones to make sure they are working as they should.</p> </div></div> </div> <div class="wp-block-advgb-accordions advgb-accordions-75680277-00a3-4613-9c70-ca43fa5c4068 advgb-accordion-wrapper" data-collapsed="true"> <div class="wp-block-advgb-accordion-item advgb-accordion-item" style="margin-bottom:15px"><div class="advgb-accordion-header" style="background-color:#f7f7f7;color:#000000;border-style:solid;border-width:1px;border-color:#f7f7f7;border-radius:5px"><span class="advgb-accordion-header-icon"><svg fill="#00942a" xmlns="http://www.w3.org/2000/svg" width="24" height="24" viewBox="0 0 24 24"><path opacity="0.87" fill="none" d="M24,24H0L0,0l24,0V24z"></path><path d="M16.59,8.59L12,13.17L7.41,8.59L6,10l6,6l6-6L16.59,8.59z"></path></svg></span><h4 class="advgb-accordion-header-title" style="color:inherit">Administration</h4></div><div class="advgb-accordion-body" style="border-style:solid !important;border-width:1px !important;border-color:#f7f7f7 !important;border-top:none !important;border-radius:5px !important"> <p>The Administration Department works very closely with the Mayor and <a href="https://brockville.com/local-government/mayor-and-council/">members of City Council</a> to ensure effective governance of the Municipality. This ongoing partnership should result in a positive outcome for our citizens.</p> <p>The City Manager reports directly to the Mayor and Members of Council and is responsible to ensure that the policies and directions of Council are carried out.</p> <p>For citizens who have questions and need further information about their municipality, an email or telephone call to individual Department Heads is encouraged. Of course, you may also contact any member of Council or staff from the form above.</p> <p>The City Manager directs and manages daily administration of the City operationally. The Executive Assistant is aid to the Mayor, Council and the City Manager who also manages corporate communications which includes website and social media.</p> <p>The City Manager oversees <a href="https://brockville.com/city-services/cultural-services/">Cultural Services</a> as well which includes; <a href="https://brockvilletourism.com/">Brockville Tourism</a>, <a href="https://brockville.com/city-services/cultural-services/heritage/">Heritage Brockville</a>, public art, the <a href="http://brockvilleartscentre.com/" target="_blank" rel="noreferrer noopener">Brockville Arts Centre</a> and the <a href="http://www.brockvillemuseum.com/" target="_blank" rel="noreferrer noopener">Brockville Museum</a>.</p> </div></div> </div> <div class="wp-block-advgb-accordions advgb-accordions-0c76bc9e-ff91-4030-8d7b-d70b839cf74e advgb-accordion-wrapper" data-collapsed="true"> <div class="wp-block-advgb-accordion-item advgb-accordion-item" style="margin-bottom:15px"><div class="advgb-accordion-header" style="background-color:#f7f7f7;color:#000000;border-style:solid;border-width:1px;border-color:#f7f7f7;border-radius:5px"><span class="advgb-accordion-header-icon"><svg fill="#00942a" xmlns="http://www.w3.org/2000/svg" width="24" height="24" viewBox="0 0 24 24"><path opacity="0.87" fill="none" d="M24,24H0L0,0l24,0V24z"></path><path d="M16.59,8.59L12,13.17L7.41,8.59L6,10l6,6l6-6L16.59,8.59z"></path></svg></span><h4 class="advgb-accordion-header-title" style="color:inherit">Careers and Human Resources </h4></div><div class="advgb-accordion-body" style="border-style:solid !important;border-width:1px !important;border-color:#f7f7f7 !important;border-top:none !important;border-radius:5px !important"> <p>The <a href="https://brockville.com/careers/">Human Resources Department</a> is responsible to recruit and support a team of professional, skilled, and accountable staff so they are equipped to provide quality services to the residents of the City of Brockville.</p> <p>City of Brockville employees are dedicated and enjoy serving their community. There are a number of different types of careers to choose from: firefighting, police, public works, planning, engineering, finance and so much more!</p> <p>Located on the St. Lawrence River, Brockville is a vibrant community, making it a great place to live, work and play! If you’re team oriented and possess outstanding interpersonal and communication skills, the City of Brockville can be a great place of employment for you.</p> </div></div> </div> <div class="wp-block-advgb-accordions advgb-accordions-92a0d062-4ab9-4a21-b348-c4cb5ac2748a advgb-accordion-wrapper" data-collapsed="true"> <div class="wp-block-advgb-accordion-item advgb-accordion-item" style="margin-bottom:15px"><div class="advgb-accordion-header" style="background-color:#f7f7f7;color:#000000;border-style:solid;border-width:1px;border-color:#f7f7f7;border-radius:5px"><span class="advgb-accordion-header-icon"><svg fill="#00942a" xmlns="http://www.w3.org/2000/svg" width="24" height="24" viewBox="0 0 24 24"><path opacity="0.87" fill="none" d="M24,24H0L0,0l24,0V24z"></path><path d="M16.59,8.59L12,13.17L7.41,8.59L6,10l6,6l6-6L16.59,8.59z"></path></svg></span><h4 class="advgb-accordion-header-title" style="color:inherit">Customer Service</h4></div><div class="advgb-accordion-body" style="border-style:solid !important;border-width:1px !important;border-color:#f7f7f7 !important;border-top:none !important;border-radius:5px !important"> <p>The main areas of responsibility in the <a href="https://brockville.com/city-services/customer-service/">Customer Service Department</a> are taxation, water billing, and accounts receivable. Other areas include the sale of bus passes and tickets, issuing of marriage licences, commissioner of oaths, garbage tags, and dog licences. We accept payment for marriage licences, business licences, bingo licences, and parking tickets. The Customer Service and Revenue Office is located just inside the main entrance doors to City Hall on the left hand side.</p> </div></div> </div> <div class="wp-block-advgb-accordions advgb-accordions-66969d00-e7e4-4dcd-aecf-8249c7059639 advgb-accordion-wrapper" data-collapsed="true"> <div class="wp-block-advgb-accordion-item advgb-accordion-item" style="margin-bottom:15px"><div class="advgb-accordion-header" style="background-color:#f7f7f7;color:#000000;border-style:solid;border-width:1px;border-color:#f7f7f7;border-radius:5px"><span class="advgb-accordion-header-icon"><svg fill="#00942a" xmlns="http://www.w3.org/2000/svg" width="24" height="24" viewBox="0 0 24 24"><path opacity="0.87" fill="none" d="M24,24H0L0,0l24,0V24z"></path><path d="M16.59,8.59L12,13.17L7.41,8.59L6,10l6,6l6-6L16.59,8.59z"></path></svg></span><h4 class="advgb-accordion-header-title" style="color:inherit">Clerk</h4></div><div class="advgb-accordion-body" style="border-style:solid !important;border-width:1px !important;border-color:#f7f7f7 !important;border-top:none !important;border-radius:5px !important"> <p>The primary role of the <a href="https://brockville.com/local-government/clerks-office/">Clerk’s Department</a> is driven by provincial legislation, most notably the Municipal Act, the Municipal Elections Act and the Municipal Freedom of Information and Protection of Privacy Act. The Department provides administrative support to <a rel="noreferrer noopener" href="https://brockville.com/local-government/mayor-and-council/" target="_blank">Council</a> and its Committees and ensures that all of the actions taken by Council are recorded and communicated.</p> <p>The Clerk’s Department produces Council meeting agendas and minutes for the various committees and Council sessions. Agendas for upcoming meetings are posted online through our <a rel="noreferrer noopener" href="https://brockville.civicweb.net/Portal/MeetingSchedule.aspx" target="_blank">Brockville CivicWeb online platform</a> on the Friday before the upcoming meeting. Council meetings are live streamed on CivicWeb and recordings of the meetings are available online afterwards. Minutes of previous meetings can also be found on CivicWeb.</p> </div></div> </div> <div class="wp-block-advgb-accordions advgb-accordions-fbdcc933-09d1-458f-bdc5-80cab8edb739 advgb-accordion-wrapper" data-collapsed="true"> <div class="wp-block-advgb-accordion-item advgb-accordion-item" style="margin-bottom:15px"><div class="advgb-accordion-header" style="background-color:#f7f7f7;color:#000000;border-style:solid;border-width:1px;border-color:#f7f7f7;border-radius:5px"><span class="advgb-accordion-header-icon"><svg fill="#00942a" xmlns="http://www.w3.org/2000/svg" width="24" height="24" viewBox="0 0 24 24"><path opacity="0.87" fill="none" d="M24,24H0L0,0l24,0V24z"></path><path d="M16.59,8.59L12,13.17L7.41,8.59L6,10l6,6l6-6L16.59,8.59z"></path></svg></span><h4 class="advgb-accordion-header-title" style="color:inherit">Economic and Development Services</h4></div><div class="advgb-accordion-body" style="border-style:solid !important;border-width:1px !important;border-color:#f7f7f7 !important;border-top:none !important;border-radius:5px !important"> <p>Our <a href="https://brockville.com/building-business-development/planning-department/" data-type="page" data-id="501">Planning</a>, <a href="https://brockville.com/building-business-development/building-and-construction/" data-type="page" data-id="56">Building</a>, <a href="https://brockville.com/building-business-development/economic-development/" data-type="page" data-id="487">Economic Development</a>, and <a href="https://brockville.com/city-services/bylaw-enforcement/" data-type="page" data-id="58">Bylaw Enforcement</a> staff are housed together under one department, the Economic and Development Services Department. This helps to help streamline the process of reviewing and processing applications and helps connect new businesses to resources in the community.</p> <p>Collectively, these divisions work together to direct growth of businesses, development, and assist residents with making improvements to their homes, all to the benefit of the entire community. </p> </div></div> </div> <div class="wp-block-advgb-accordions advgb-accordions-0f5bcd8e-3246-4434-b4c0-f4a902d9fc9a advgb-accordion-wrapper" data-collapsed="true"> <div class="wp-block-advgb-accordion-item advgb-accordion-item" style="margin-bottom:15px"><div class="advgb-accordion-header" style="background-color:#f7f7f7;color:#000000;border-style:solid;border-width:1px;border-color:#f7f7f7;border-radius:5px"><span class="advgb-accordion-header-icon"><svg fill="#00942a" xmlns="http://www.w3.org/2000/svg" width="24" height="24" viewBox="0 0 24 24"><path opacity="0.87" fill="none" d="M24,24H0L0,0l24,0V24z"></path><path d="M16.59,8.59L12,13.17L7.41,8.59L6,10l6,6l6-6L16.59,8.59z"></path></svg></span><h4 class="advgb-accordion-header-title" style="color:inherit">Engineering and Infrastructure</h4></div><div class="advgb-accordion-body" style="border-style:solid !important;border-width:1px !important;border-color:#f7f7f7 !important;border-top:none !important;border-radius:5px !important"> <p>The Engineering and Infrastructure Department oversees and administers the continual delivery of the City’s Water, Sewer, and Solid Waste (garbage, recycling, composting) services to ensure a high and safe standard. The main objective of the Department is to protect the health, safety, and environment for residents living in the City of Brockville.</p> <p>There are 5 divisions in the Engineering and Infrastructure Department that manage specific aspects to ensure sufficient service delivery:</p> <ol class="wp-block-list"> <li><a href="https://brockville.com/building-business-development/engineering-infrastructure/#engineering">Engineering</a></li> <li><a href="https://brockville.com/city-services/water-sewer-services/">Water Systems</a> (water supply and treatment)</li> <li><a href="https://brockville.com/city-services/water-sewer-services/#wastewater">Wastewater Systems</a> (wastewater and sewer systems)</li> <li><a href="https://brockville.com/city-services/solidwaste/">Solid Waste</a> (garbage, recycling, compost)</li> <li><a href="https://brockville.com/things-to-do/maps/">Geographic Information System</a></li> </ol> </div></div> </div> <div class="wp-block-advgb-accordions advgb-accordions-3ebf578a-0639-4839-83f1-509182dcb1d0 advgb-accordion-wrapper" data-collapsed="true"> <div class="wp-block-advgb-accordion-item advgb-accordion-item" style="margin-bottom:15px"><div class="advgb-accordion-header" style="background-color:#f7f7f7;color:#000000;border-style:solid;border-width:1px;border-color:#f7f7f7;border-radius:5px"><span class="advgb-accordion-header-icon"><svg fill="#00942a" xmlns="http://www.w3.org/2000/svg" width="24" height="24" viewBox="0 0 24 24"><path opacity="0.87" fill="none" d="M24,24H0L0,0l24,0V24z"></path><path d="M16.59,8.59L12,13.17L7.41,8.59L6,10l6,6l6-6L16.59,8.59z"></path></svg></span><h4 class="advgb-accordion-header-title" style="color:inherit">Emergency Services</h4></div><div class="advgb-accordion-body" style="border-style:solid !important;border-width:1px !important;border-color:#f7f7f7 !important;border-top:none !important;border-radius:5px !important"> <div class="wp-block-advgb-accordions advgb-accordions-f4ac7279-099c-485e-87d2-1d2ed449b9d6 advgb-accordion-wrapper" data-collapsed="true"> <div class="wp-block-advgb-accordion-item advgb-accordion-item" style="margin-bottom:15px"><div class="advgb-accordion-header" style="background-color:#f7f7f7;color:#000000;border-style:solid;border-width:1px;border-color:#f7f7f7;border-radius:5px"><span class="advgb-accordion-header-icon"><svg fill="#00942a" xmlns="http://www.w3.org/2000/svg" width="24" height="24" viewBox="0 0 24 24"><path opacity="0.87" fill="none" d="M24,24H0L0,0l24,0V24z"></path><path d="M16.59,8.59L12,13.17L7.41,8.59L6,10l6,6l6-6L16.59,8.59z"></path></svg></span><h4 class="advgb-accordion-header-title" style="color:inherit"><strong>Brockville Fire Department</strong></h4></div><div class="advgb-accordion-body" style="border-style:solid !important;border-width:1px !important;border-color:#f7f7f7 !important;border-top:none !important;border-radius:5px !important"> <p>The <a href="http://www.brockvillefire.ca/" target="_blank" rel="noreferrer noopener">Brockville Fire Department</a> protects the lives, property and environment of the people who reside in the city of Brockville. Personnel are highly trained to respond to a wide variety of emergency and non-emergency incidents including fires, rescues and medical and hazardous-material emergencies.</p> <p>The Brockville Fire Department is also responsible for fire prevention, public education, communications and emergency preparedness. The Brockville Fire Department consists of five divisions: Administration, Fire Prevention, Fire Training, Fire Suppression and Communications with an employment of 38 full time personnel and 3 part time dispatchers.</p> <p>The Brockville Fire Department has two fire stations and covers a population of over 22,000. Station Number 1 is located at 61 Perth Street, and Station Number 2 is located at 360 Laurier Boulevard.</p> <p>Emergency Medical Services personnel respond from each fire station. This service is complemented by Firefighters who have all received First Responder Emergency Medical Care Training.</p> <p>The Brockville Fire Department responds to approximately 1,000 calls a year.</p> <p>Should you need to contact the Brockville Fire Department you may phone us at <a href="tel:6134981261">613-498-1261</a>, or <a rel="noreferrer noopener" href="mailto:fire@brockville.com." target="_blank">email the fire department</a><a href="mailto:fire@brockville.com.">.</a> </p> </div></div> </div> <div class="wp-block-advgb-accordions advgb-accordions-da265396-40e4-4d6d-8a9a-918cfefeba5c advgb-accordion-wrapper" data-collapsed="true"> <div class="wp-block-advgb-accordion-item advgb-accordion-item" style="margin-bottom:15px"><div class="advgb-accordion-header" style="background-color:#f7f7f7;color:#000000;border-style:solid;border-width:1px;border-color:#f7f7f7;border-radius:5px"><span class="advgb-accordion-header-icon"><svg fill="#00942a" xmlns="http://www.w3.org/2000/svg" width="24" height="24" viewBox="0 0 24 24"><path opacity="0.87" fill="none" d="M24,24H0L0,0l24,0V24z"></path><path d="M16.59,8.59L12,13.17L7.41,8.59L6,10l6,6l6-6L16.59,8.59z"></path></svg></span><h4 class="advgb-accordion-header-title" style="color:inherit"><strong>Brockville Police Services</strong></h4></div><div class="advgb-accordion-body" style="border-style:solid !important;border-width:1px !important;border-color:#f7f7f7 !important;border-top:none !important;border-radius:5px !important"> <p><a rel="noreferrer noopener" href="http://www.brockvillepolice.com" target="_blank">Brockville Police Service</a> is dedicated to our community as “Partners for a Safe and Healthy Community”<br>We offer our community a simple promise, to provide the finest policing available. The Brockville Police Service is staffed, trained and equipped to offer the latest technology and dedicated personnel; a progressive policing service specializing in community policing. We believe that our community deserves the best and that is what we strive to do on a daily basis.</p> <p>Adequate and Effective policing is a basic right and a necessity. It is a front line service most important to the quality of life in any community. Municipalities have difficult decisions to make, in supporting a service that is so vital. Decision makers are challenged as never before, with rising taxes and higher costs of living. The Brockville Police Service is dedicated to protecting and maintaining our quality of life, ever mindful of the bottom line. Our administration costs are lean and our budget dollars are directed to providing front line patrol and emergency response service where it counts: on your roads and in your neighbourhoods. Your safety is paramount, as is the safety of our officers.</p> <p>Brockville Police Officers are encouraged to solve problems using their own initiative, reinforced by the exhaustive training they receive. Our officers have immediate access to the Chief of Police and senior staff, which ensures that major decisions can be made quickly. The Brockville Police Service has a strong emphasis on ethics and commitment. Officers are directly accountable to the Supervisors, senior staff and the Board, and know exactly where they stand on a day to day basis, as internal communication flows effectively.</p> <p>The Brockville Police commitment is specifically tailored to our community. We know Brockville and adapt our policing specifically to its needs, demographics and unique challenges. We respect the concerns of individual citizens. We trust that we demonstrate the benefits of being policed by a professional and enthusiastic police service, highly visible and responsive to community needs.</p> <p>In general, Brockville Police personnel are fit and well educated. Their dedication is reinforced by a strong community patrol and investigative capability, enhanced by beat, bicycle, marine, canine and mobile patrols, Criminal Intelligence Service of Ontario membership and an enhanced 911 Emergency Communications system on a 24 hour a day basis, to serve our community.</p> <p>The Brockville Police Service cares about all that is important to the quality of life in our community. “We care about….. what you care about.”</p> <p>Should you need to contact the Brockville Police Services you may phone us at <a href="tel:6133420127" target="_blank" rel="noreferrer noopener">613-342-0127,</a> or <a href="mailto:info@brockvillepolice.com" target="_blank" rel="noreferrer noopener">email police services</a></p> </div></div> </div> </div></div> </div> <div class="wp-block-advgb-accordions advgb-accordions-97e9f531-62fa-4daf-90d9-b4f6a1d8e6e0 advgb-accordion-wrapper" data-collapsed="true"> <div class="wp-block-advgb-accordion-item advgb-accordion-item" style="margin-bottom:15px"><div class="advgb-accordion-header" style="background-color:#f7f7f7;color:#000000;border-style:solid;border-width:1px;border-color:#f7f7f7;border-radius:5px"><span class="advgb-accordion-header-icon"><svg fill="#00942a" xmlns="http://www.w3.org/2000/svg" width="24" height="24" viewBox="0 0 24 24"><path opacity="0.87" fill="none" d="M24,24H0L0,0l24,0V24z"></path><path d="M16.59,8.59L12,13.17L7.41,8.59L6,10l6,6l6-6L16.59,8.59z"></path></svg></span><h4 class="advgb-accordion-header-title" style="color:inherit">Finance (Treasury)</h4></div><div class="advgb-accordion-body" style="border-style:solid !important;border-width:1px !important;border-color:#f7f7f7 !important;border-top:none !important;border-radius:5px !important"> <p>The <a href="https://brockville.com/local-government/finance/">Finance Department </a>is responsible for all financial activities of the City. Activities include revenue collection of <a href="https://brockville.com/local-government/finance/bill-payments/">tax and water</a>, accounts payable, <a href="https://brockville.com/local-government/finance/bill-payments/">accounts receivable</a>, payroll, <a href="https://brockville.com/local-government/finance/budget/">budget</a>, investment, financial planning, debt management, the <a href="https://brockville.com/city-services/cemetery/">Brockville Cemetery</a> and <a href="https://brockville.civicweb.net/Portal/MeetingTypeList.aspx" target="_blank" rel="noreferrer noopener">financial reporting</a>.</p> <p>For all inquiries relating to water billing and parking, as well as over the phone and online payments, please contact the <a href="https://brockville.com/city-services/customer-service/">Customer Service Office</a> in City Hall.</p> <p>Financial matters are discussed monthly as part of the <a href="https://brockville.civicweb.net/Portal/MeetingTypeList.aspx" target="_blank" rel="noreferrer noopener">General Committee</a>, one of the standing <a href="https://brockville.civicweb.net/Portal/MeetingTypeList.aspx" target="_blank" rel="noreferrer noopener">Committees of Council</a>. Recommendations are then forwarded for approval by City Council.</p> </div></div> </div> <div class="wp-block-advgb-accordions advgb-accordions-f9534dc1-8196-452b-bcc1-1e17a3a75748 advgb-accordion-wrapper" data-collapsed="true"> <div class="wp-block-advgb-accordion-item advgb-accordion-item" style="margin-bottom:15px"><div class="advgb-accordion-header" style="background-color:#f7f7f7;color:#000000;border-style:solid;border-width:1px;border-color:#f7f7f7;border-radius:5px"><span class="advgb-accordion-header-icon"><svg fill="#00942a" xmlns="http://www.w3.org/2000/svg" width="24" height="24" viewBox="0 0 24 24"><path opacity="0.87" fill="none" d="M24,24H0L0,0l24,0V24z"></path><path d="M16.59,8.59L12,13.17L7.41,8.59L6,10l6,6l6-6L16.59,8.59z"></path></svg></span><h4 class="advgb-accordion-header-title" style="color:inherit">Operations</h4></div><div class="advgb-accordion-body" style="border-style:solid !important;border-width:1px !important;border-color:#f7f7f7 !important;border-top:none !important;border-radius:5px !important"> <p>The Operations Department is responsible for the construction, operation and maintenance of the City’s infrastructure such as roads, sidewalks, bridges, airport, traffic control devices, street lighting, and fleet. The Operations Department is divided into the following divisions:</p> <ul class="wp-block-list"> <li><a href="https://brockville.com/city-services/transit/">Transportation and Fleet Services</a> including <a href="https://brockville.com/things-to-do/airport/">Airport</a></li> <li><a href="https://brockville.com/city-services/roads-sidewalks-traffic/">Public Works</a></li> <li><a href="https://brockville.com/things-to-do/parks-trails/">Parks, Events</a> and <a href="https://brockville.com/recreation-programs/">Recreation</a></li> <li><a href="https://brockville.com/things-to-do/arenas-facilities/">Arenas and Facilities</a></li> </ul> </div></div> </div> <style class="advgb-styles-renderer">.advgbbtn-1454eeba-c3a1-4f0d-8136-8a16536e1963{font-size:18px;color:#ffffff !important;background-color:#035d96 !important;margin:0px 0px 0px 0px !important;padding:10px 30px 10px 30px;border-width:1px !important;border-style:none;border-radius:50px 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12.496 32.758 0 45.254s-32.758 12.496-45.254 0L367.248 412.502C335.862 434.854 297.467 448 256 448c-106.039 0-192-85.962-192-192z' fill='rgba(17, 35, 55, 0.65)'/%3E%3C/svg%3E");--gf-label-space-y-secondary: var(--gf-label-space-y-md-secondary);--gf-ctrl-border-color: #686e77;--gf-ctrl-size: var(--gf-ctrl-size-md);--gf-ctrl-label-color-primary: #112337;--gf-ctrl-label-color-secondary: #112337;--gf-ctrl-choice-size: var(--gf-ctrl-choice-size-md);--gf-ctrl-checkbox-check-size: var(--gf-ctrl-checkbox-check-size-md);--gf-ctrl-radio-check-size: var(--gf-ctrl-radio-check-size-md);--gf-ctrl-btn-font-size: var(--gf-ctrl-btn-font-size-md);--gf-ctrl-btn-padding-x: var(--gf-ctrl-btn-padding-x-md);--gf-ctrl-btn-size: var(--gf-ctrl-btn-size-md);--gf-ctrl-btn-border-color-secondary: #686e77;--gf-ctrl-file-btn-bg-color-hover: #EBEBEB;--gf-field-pg-steps-number-color: rgba(17, 35, 55, 0.8);}</style></p> <div class="dept-box"> <div class="dept-box__header"> <h3 class="dept-box__title">Forms</h3> </div> <div class="dept-box__content"> <ul class="pageforms"><li class="pageform"><p><a href="/forms/display-form/?frmid=3"><span class="formtitle">Bylaw Complaint</span></a></p></li><li class="pageform"><p><a href="/forms/display-form/?frmid=8"><span class="formtitle">Missing or Broken Street Sign</span></a></p></li><li class="pageform"><p><a href="/forms/display-form/?frmid=7"><span class="formtitle">Reporting a Pothole</span></a></p></li></ul></div> </div> <div class="content-dropdown"> <h3>Useful Links <em class="fa-solid fa-caret-up"></em></h3> <ul class="usefullinklist"> <li><a href="https://brockville.com/i-want-to/report-an-issue/" target="_blank"><em class="fa-solid fa-link"></em>Report an Issue</a></li> <li><a href="https://brockville.com/forms/" target="_blank"><em class="fa-solid fa-link"></em>Forms</a></li> </ul><ul class="usefullinklist secondlist"> <li><a href="https://brockville.com/i-want-to/"><em class="fa-solid fa-link"></em>I Want To… (pay, apply, request, etc.)</a></li> 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