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For</h4> <div class="menu-apply-for-container"><ul id="apply-menu" class="menu"><li id="menu-item-1066" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-1066"><a href="https://brockville.com/building-business-development/building-and-construction/cloudpermit/">Building or Demolition Permit</a></li> <li id="menu-item-4420" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-4420"><a href="https://brockville.com/city-services/licences/#busking">Busking Licence</a></li> <li id="menu-item-4419" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-4419"><a href="https://brockville.com/news/change-of-use-building-permits/">Change of Use Permit</a></li> <li id="menu-item-5394" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-5394"><a href="https://brockville.com/wp-content/uploads/2023/03/Excavation-Permit-Form.pdf">Excavation Permit</a></li> <li id="menu-item-4421" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-4421"><a href="https://brockville.com/news/home-occupations-home-based-businesses/">Home Occupation Permit</a></li> <li id="menu-item-2797" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-2797"><a href="https://brockville.com/city-services/careers/">Job Posting</a></li> <li id="menu-item-4422" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-4422"><a href="https://brockville.com/city-services/licences/#raffle-bingo">Lottery or Raffle Licence</a></li> <li id="menu-item-4423" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-4423"><a href="https://brockville.com/city-services/licences/#marriage">Marriage Licence</a></li> <li id="menu-item-4425" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-4425"><a href="https://brockville.com/things-to-do/camping/#island-lottery">Seasonal Island Campsite</a></li> </ul></div> </div> <div class="nav-box"> <em class="fa-solid fa-laptop-file"></em> <h4>Learn About</h4> <div class="menu-learn-about-container"><ul id="work-menu" class="menu"><li id="menu-item-1054" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-1054"><a href="https://brockville.com/city-services/careers/">Career Opportunities</a></li> <li id="menu-item-3974" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-3974"><a href="https://brockville.com/local-government/mayor-and-council/">Council</a></li> <li id="menu-item-1055" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-1055"><a href="https://brockville.com/local-government/clerks-office/">Delegating at a Meeting</a></li> <li id="menu-item-4210" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-4210"><a href="https://brockville.com/local-government/tenders-and-rfps/">Tenders and RFPs</a></li> <li id="menu-item-1015" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-1015"><a href="https://brockville.com/i-want-to/volunteer/">Volunteering</a></li> <li id="menu-item-3976" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-3976"><a href="https://brockville.com/river-webcams/">Watch River Webcams</a></li> </ul></div> </div> <div class="nav-box"> <em class="fa-solid fa-book"></em> <h4>Connect With</h4> <div class="menu-contact-container"><ul id="read-menu" class="menu"><li id="menu-item-3978" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-3978"><a href="https://brockville.com/city-services/bylaw-enforcement/bylaw-complaint-forms/">Bylaw Enforcement</a></li> <li id="menu-item-1003" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-1003"><a href="https://brockville.com/city-services/department-list-contact-staff/">City Staff</a></li> <li id="menu-item-1004" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-1004"><a href="https://brockville.com/city-services/customer-service/">Customer Service</a></li> <li id="menu-item-1005" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-1005"><a href="https://brockville.com/city-services/emergency-services/">Local Emergency Services</a></li> <li id="menu-item-4548" class="menu-item menu-item-type-post_type menu-item-object-page current-menu-item page_item page-item-4545 current_page_item menu-item-4548"><a href="https://brockville.com/i-want-to/report-an-issue/" aria-current="page">Report an Issue</a></li> </ul></div> </div> <div class="nav-box"> <em class="fa-solid fa-comment"></em> <h4>Request</h4> <div class="menu-request-container"><ul id="request-menu" class="menu"><li id="menu-item-3992" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-3992"><a href="https://brockville.com/things-to-do/boating-harbour/">Boat Slip</a></li> <li id="menu-item-1056" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-1056"><a href="https://brockville.com/local-government/finance/change-of-address/">Change of Address</a></li> <li id="menu-item-1058" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-1058"><a href="https://brockville.com/things-to-do/camping/">Camp Site</a></li> <li id="menu-item-3482" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-3482"><a href="https://brockville.com/things-to-do/arenas-facilities/">City Facility</a></li> <li id="menu-item-1968" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-1968"><a href="https://brockville.com/local-government/clerks-office/request-form-to-be-a-delegate/">Delegation</a></li> <li id="menu-item-4427" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-4427"><a href="https://brockville.com/local-government/clerks-office/#proclamation-flag-raising">Flag Raising</a></li> <li id="menu-item-1974" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-1974"><a href="https://brockville.com/host-an-event-or-festival/">Hosting Event/Festival</a></li> <li id="menu-item-4428" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-4428"><a href="https://brockville.com/local-government/clerks-office/#proclamation-flag-raising">Proclamation</a></li> </ul></div> </div> </div> </nav> </section> <section class="page-header"> <img src="https://brockville.com/wp-content/uploads/2023/04/homepage-footer.jpg" alt="City of Brockville waterfront"></section> <section class="bread-header">  <ul class="page-breadcrumb bread-left"><li class="parent-cat-crumb"><a href="https://brockville.com/i-want-to/">I Want To… (pay, apply, request, etc.)</a></li><em class="fa-solid fa-caret-right"></em><li class="current-page-crumb">Report an Issue</li></ul> <div class="bread-right">  <a class="menu-btn"><em class="fa-solid fa-volume"></em> <span>Menu</span></a> </div> </section> <section class="content-main"> <div class="content-left"> <div class="leftbarbox"> <div class="content-left__header"> <h3 class="content-left__title">I Want To… (pay, apply, request, etc.)</h3> </div> <ul class="content-left__nav"> <li class="page_item page-item-4545 current_page_item"><a href="https://brockville.com/i-want-to/report-an-issue/" aria-current="page">Report an Issue</a></li> <li class="page_item page-item-690"><a href="https://brockville.com/i-want-to/volunteer/">Volunteer</a></li> </ul> </div> <div class="leftbarbox2"> <ul class="content-left__nav sidebar_hotlink-hero"> <div class="hotlink-hero"> <div class="landing-hero__hotlinks"> <div class="hotlink quicklink1"> <a href="https://brockville.com/city-services/solidwaste/" target="_blank"> <em class="fa-classic fa-solid fa-recycle" aria-hidden="true"></em> <h4>Garbage & Recycling</h4> <div class="hotlink-txt__wrap"><p class="hotlink-txt">Waste, recycling, compost requirements and scheduling.</p></div> </a> </div> <div class="hotlink quicklink2"> <a href="https://brockville.civicweb.net/Portal/MeetingTypeList.aspx"> <em class="fa-classic fa-regular fa-clipboard" aria-hidden="true"></em> <h4>Agendas & Minutes</h4> <div class="hotlink-txt__wrap"><p class="hotlink-txt">Agendas and minutes for upcoming and past City Council and Committee Meetings. Live stream Council meetings as they happen from CivicWeb.</p></div> </a> </div> <div class="hotlink quicklink3"> <a href="https://brockville.com/river-webcams/" target="_blank"> <em class="fa-classic fa-solid fa-video" aria-hidden="true"></em> <h4>River Webcams</h4> <div class="hotlink-txt__wrap"><p class="hotlink-txt">Two Live River Webcam views. One looking West on Blockhouse Islands and one looking South from the back of City Hall.</p></div> </a> </div> <div class="hotlink quicklink4"> <a href="https://brockville.com/careers/"> <em class="fa-classic fa-solid fa-person-chalkboard" aria-hidden="true"></em> <h4>Careers at the City</h4> <div class="hotlink-txt__wrap"><p class="hotlink-txt">Apply for current available positions with the municipality, and learn about the perks of working at the City.</p></div> </a> </div> <div class="hotlink quicklink5"> <a href="https://brockville.com/news/"> <em class="fa-classic fa-solid fa-newspaper" aria-hidden="true"></em> <h4>Municipal News</h4> <div class="hotlink-txt__wrap"><p class="hotlink-txt">Municipal news and updates relevant to our residents.</p></div> </a> </div> <div class="hotlink quicklink6"> <a href="https://brockville.com/things-to-do/riveroflights/"> <em class="fa-classic fa-regular fa-snowflake" aria-hidden="true"></em> <h4>River of Lights</h4> <div class="hotlink-txt__wrap"><p class="hotlink-txt">Enjoy our free show at the waterfront from November 30 to January 6</p></div> </a> </div> <div class="hotlink quicklink7"> <a href="https://brockville.com/city-services/tourism/"> <em class="fa-classic fa-regular fa-calendar-check" aria-hidden="true"></em> <h4>Festivals and Events</h4> <div class="hotlink-txt__wrap"><p class="hotlink-txt">Planning a Festival or an Event with contacts to assist you.</p></div> </a> </div> <div class="hotlink quicklink8"> <a href="https://brockville.com/city-services/customer-service/"> <em class="fa-classic fa-solid fa-headset" aria-hidden="true"></em> <h4>Support & Assistance</h4> <div class="hotlink-txt__wrap"><p class="hotlink-txt">Customer service assistance including bill payments, reporting an issue, or filling out an application.</p></div> </a> </div> </div> </div> </ul> </div> </div> <div class="content-right"> <h1>Report an Issue</h1> <p class="content-copy"> <p>To report an issue in the city to staff, please select the appropriate topic from the list of forms below and the information you provide will be sent to the appropriate members of staff.</p> </p> <div class="dept-box"> <div class="dept-box__header"> <h3 class="dept-box__title">Forms</h3> </div> <div class="dept-box__content"> <ul class="pageforms"><li class="pageform"><p><a href="/forms/display-form/?frmid=41"><span class="formtitle">Accessible Customer Service Feedback Form</span></a></p></li><li class="pageform"><p><a href="/forms/display-form/?frmid=3"><span class="formtitle">Bylaw Complaint</span></a></p></li><li class="pageform"><p><a href="/forms/display-form/?frmid=20"><span class="formtitle">Insurance Claims form</span></a></p></li><li class="pageform"><p><a href="/forms/display-form/?frmid=8"><span class="formtitle">Missing or Broken Street Sign</span></a></p></li><li class="pageform"><p><a href="/forms/display-form/?frmid=4"><span class="formtitle">Park Issue Report</span></a></p></li><li class="pageform"><p><a href="/forms/display-form/?frmid=7"><span class="formtitle">Reporting a Pothole</span></a></p></li><li class="pageform"><p><a href="/forms/display-form/?frmid=2"><span class="formtitle">Staff Contact Form</span></a></p></li><li class="pageform"><p><a href="/forms/display-form/?frmid=24"><span class="formtitle">Street Debris Report</span></a></p></li><li class="pageform"><p><a href="/forms/display-form/?frmid=9"><span class="formtitle">Street Light or Traffic Light Reporting</span></a></p></li><li class="pageform"><p><a href="/forms/display-form/?frmid=36"><span class="formtitle">Tree Concern Report</span></a></p></li><li class="pageform"><p><a href="/forms/display-form/?frmid=38"><span class="formtitle">Website Feedback Form</span></a></p></li><li class="pageform"><p><a href="/forms/display-form/?frmid=10"><span class="formtitle">Zoning Complaint Form</span></a></p></li></ul></div> </div> <div class="content-dropdown"> <h3>Useful Links <em class="fa-solid fa-caret-up"></em></h3> <ul class="usefullinklist"> <li><a href="/local-government/bylaws/"><em class="fa-solid fa-link"></em>Bylaws</a></li> <li><a href="https://brockville.com/city-services/bylaw-enforcement/"><em class="fa-solid fa-link"></em>Bylaw Enforcement</a></li> </ul><ul class="usefullinklist secondlist"> <li><a href="https://brockville.com/city-services/parking/"><em class="fa-solid fa-link"></em>Parking</a></li> <li><a href="https://ca.cloudpermit.com/map/CA-3507015/brockville " target="_blank"><em class="fa-solid fa-link"></em>Submit a Bylaw Complaint</a></li> </ul> </div> <div class="content_notification_subscribe"><a class="nnm_notif_follow button">Subscribe to this Page</a></div> </div> </section> <script type="text/javascript"> jQuery(document).ready(function($){ $('.content-left .page_item_has_children').click(function(e){ if($(this).hasClass('page_item_has_children')){ e.stopPropagation(); $(this).toggleClass('menu-item-clicked') 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