NPS® Software | Best NPS Software

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id=bs-example-navbar-collapse-1> <ul class="nav navbar-nav menu"> <li class=dropdown> <a href=# class="dropdown-toggle navbar-button" data-toggle=dropdown role=button aria-haspopup=true aria-expanded=false>Products <i class="fa fa-angle-down"></i></a> <ul class=dropdown-menu> <div class="nav-item-container nav-container--products"> <div class=nav-item-left> <li> <a href=/enterprise-survey-software /> <svg width=24 height=24 fill=none xmlns=http://www.w3.org/2000/svg> <path d="M23.5 7.5a1 1 0 01-1 1H10l-4.5 4v-4h-4a1 1 0 01-1-1v-6a1 1 0 011-1h21a1 1 0 011 1v6z" stroke=#fff stroke-linecap=round stroke-linejoin=round /> <path d="M3 11.5H1.5a1 1 0 00-1 1v6a1 1 0 001 1H14l4.5 4v-4h4a1 1 0 001-1v-6a1 1 0 00-1-1h-12" stroke=#fff stroke-linecap=round stroke-linejoin=round /> </svg> <div class=nav-item-link> <h2>Enterprise Survey Software</h2> <p>Enterprise Survey <br> Software to thrive in your <br> business ecosystem</p> </div> </a> </li> <li> <a href=/nps-software /> <svg width=26 height=26 viewBox="0 0 26 26" fill=none xmlns=http://www.w3.org/2000/svg> <path d="M13 25C19.6274 25 25 19.6274 25 13C25 6.37258 19.6274 1 13 1C6.37258 1 1 6.37258 1 13C1 19.6274 6.37258 25 13 25Z" stroke=white stroke-linecap=round stroke-linejoin=round></path> <path d="M18.5858 2.84613L12.0769 13.3674L19.4615 23.1538" stroke=white stroke-linecap=round stroke-linejoin=round></path> <path d="M12.0769 13H1" stroke=white stroke-linecap=round stroke-linejoin=round></path> </svg> <div class=nav-item-link> <h2>NPS&REG; Software</h2> <p>Turn customers <br> into promoters</p> </div> </a> </li> <li> <a href=/offline-survey-tool /> <svg width=24 height=24 fill=none xmlns=http://www.w3.org/2000/svg> <path d="M16.078 3.075A13.992 13.992 0 002.2 6.6m10.388.912A9.972 9.972 0 005.03 10.43M12.101 22a2 2 0 100-4 2 2 0 000 4zM22 7.1a13.877 13.877 0 00-1.413-1.237m-1.415 4.567a10.08 10.08 0 00-1.783-1.42m-1.045 5.747a5.973 5.973 0 00-2.762-1.572M21.601 1l-19 22" stroke=#fff stroke-linecap=round stroke-linejoin=round /> </svg> <div class=nav-item-link> <h2>Offline Survey</h2> <p>Real-time data collection, <br> on the move. <br> Go internet-independent.</p> </div> </a> </li> <li> <a href=/360-feedback-software /> <svg width=24 height=24 fill=none xmlns=http://www.w3.org/2000/svg> <path d="M12 19.5a7.5 7.5 0 100-15 7.5 7.5 0 000 15z" stroke=#fff stroke-linecap=round stroke-linejoin=round /> <path d="M11.466 10.5a1.5 1.5 0 00-1.5 1.5v1.5" stroke=#fff stroke-linecap=round stroke-linejoin=round /> <path d="M10.966 14.5a1 1 0 100-2 1 1 0 000 2zM6 11.241a1 1 0 11.966 1.259 1 1 0 11-.964 1.269m9.964-.269a1 1 0 01-2 0v-2a1 1 0 112 0v2zM20.494 9C22.062 9.983 23 11.229 23 12.584c0 1.433-1.048 2.743-2.782 3.75M3.782 16.33C2.048 15.323 1 14.013 1 12.58c0-1.353.935-2.6 2.5-3.58" stroke=#fff stroke-linecap=round stroke-linejoin=round /> <path d="M20.5 14l-.33 2.334h2.627M17.216 9a.25.25 0 01.25.25m-.5 0a.25.25 0 01.25-.25m0 .5a.25.25 0 01-.25-.25m.5 0a.25.25 0 01-.25.25" stroke=#fff stroke-linecap=round stroke-linejoin=round /> </svg> <div class=nav-item-link> <h2>360 Assessment</h2> <p>Conduct omnidirectional employee <br>assessments. Increase productivity,<br> grow together. </p> </div> </a> </li> </div> <div class=nav-item-right> <li> <a href=/reputation-management /> <svg width=24 height=24 viewBox="0 0 24 24" fill=none xmlns=http://www.w3.org/2000/svg> <path d="M12.9004 11.0859L5.69737 18.2889" stroke=#323232 stroke-width=1.5 stroke-linecap=round stroke-linejoin=round /> <path d="M10.1993 11.0859H12.9004V13.7871" stroke=#323232 stroke-width=1.5 stroke-linecap=round stroke-linejoin=round /> <path d="M8.3985 20.2356C9.50196 20.7178 10.7185 20.9899 12 20.9899C16.9731 20.9899 21.0037 16.9592 21.0037 11.9862C21.0037 7.0131 16.9731 2.98242 12 2.98242C7.02693 2.98242 2.99625 7.0131 2.99625 11.9862C2.99625 13.2807 3.27437 14.5082 3.76657 15.6207" stroke=#323232 stroke-width=1.5 stroke-linecap=round stroke-linejoin=round /> <path d="M11.0996 17.3085C11.3927 17.3595 11.6929 17.3885 12 17.3885C14.9832 17.3885 17.4022 14.9695 17.4022 11.9862C17.4022 9.00299 14.9832 6.58398 12 6.58398C9.01676 6.58398 6.59775 9.00299 6.59775 11.9862C6.59775 12.2934 6.62676 12.5935 6.67778 12.8866" stroke=#323232 stroke-width=1.5 stroke-linecap=round stroke-linejoin=round /> </svg> <div class=nav-item-link> <h2>Reputation Management</h2> <p>Turn your existing customers <br> into raving promoters by <br> monitoring online reviews.</p> </div> </a> </li> <li> <a href=/ticket-management /> <svg width=24 height=24 viewBox="0 0 24 24" fill=none xmlns=http://www.w3.org/2000/svg> <path fill-rule=evenodd clip-rule=evenodd d="M19.0032 17.0021H15.5368C15.2024 17.002 14.89 17.1691 14.7044 17.4473L14.2983 18.0565C14.1127 18.3347 13.8003 18.5018 13.4659 18.5017H8.53382C8.1994 18.5018 7.88707 18.3347 7.70147 18.0565L7.2953 17.4473C7.10929 17.169 6.79665 17.002 6.46195 17.0021H2.99651C2.44408 17.0023 1.99629 17.4501 1.99609 18.0025V19.0029C1.99609 19.5336 2.2067 20.0426 2.58196 20.4179C2.95722 20.7931 3.46623 21.0039 3.99693 21.0038H18.0028C18.5335 21.0039 19.0425 20.7931 19.4178 20.4179C19.793 20.0426 20.0036 19.5336 20.0036 19.0029V18.0025C20.0034 17.4501 19.5556 17.0023 19.0032 17.0021Z" stroke=#323232 stroke-linecap=round stroke-linejoin=round /> <path d="M19.0029 17.0021V13.0004" stroke=#323232 stroke-linecap=round stroke-linejoin=round /> <path fill-rule=evenodd clip-rule=evenodd d="M14.5014 9.99919V11.4988C14.5014 11.6919 14.6126 11.8677 14.7869 11.9506C14.9613 12.0334 15.1678 12.0086 15.3175 11.8867L17.6354 9.99919H20.0037C21.1088 9.99919 22.0046 9.10338 22.0046 7.99835V3.99669C22.0046 2.89166 21.1088 1.99585 20.0037 1.99585H13.0008C11.8958 1.99585 11 2.89166 11 3.99669V7.99835C11 9.10338 11.8958 9.99919 13.0008 9.99919H14.5014Z" stroke=#323232 stroke-linecap=round stroke-linejoin=round /> <path d="M2.99609 17.0021V6.9979C2.99594 6.4672 3.2067 5.9582 3.58196 5.58294C3.95722 5.20767 4.46623 4.99692 4.99692 4.99707H7.99817" stroke=#323232 stroke-linecap=round stroke-linejoin=round /> </svg> <div class=nav-item-link> <h2>Ticket Management</h2> <p> Build loyalty and advocacy <br> by delivering personalized support <br> experiences that matter.</p> </div> </a> </li> <li> <a href=/products/chatbot-for-website /> <svg width=24 height=24 fill=none xmlns=http://www.w3.org/2000/svg> <path d="M19.75 13.5A7.5 7.5 0 0012.02 6a7.708 7.708 0 00-7.27 7.811v1.19a2 2 0 002 2h11a2 2 0 002-2v-1.5z" stroke=#fff stroke-linecap=round stroke-linejoin=round /> <path d="M17.75 17h-11v.5a5.5 5.5 0 0011 0V17zm-8.5-3a1.5 1.5 0 100-3 1.5 1.5 0 000 3zm6 0a1.5 1.5 0 100-3 1.5 1.5 0 000 3z" stroke=#fff stroke-linecap=round stroke-linejoin=round /> <path d="M9.75 22.386V21.5a2.5 2.5 0 012.5-2.5v0a2.5 2.5 0 012.5 2.5v.886M19.481 16h.268a2 2 0 100-4h-.15m2.151 2h1M4.959 12H4.75a2 2 0 00-2 2v0a2 2 0 002 2h.268M2.75 14h-1m10-7.983V4.5a1.5 1.5 0 011.5-1.5 1.5 1.5 0 001.5-1.5V1" stroke=#fff stroke-linecap=round stroke-linejoin=round /> </svg> <div class=nav-item-link> <h2>Chatbot for Website</h2> <p>Collect feedback smartly from <br> your website visitors with the <br> engaging Chatbot for website.</p> </div> </a> </li> <li> <a href=/survey-api /> <svg width=26 height=26 fill=none xmlns=http://www.w3.org/2000/svg> <path clip-rule=evenodd d="M24.324 10.429h-.965a.684.684 0 01-.649-.489 10.203 10.203 0 00-6.65-6.65.684.684 0 01-.489-.648v-.966A.676.676 0 0014.896 1h-3.792a.676.676 0 00-.675.676v.966c0 .3-.202.557-.489.648a10.202 10.202 0 00-6.65 6.65.684.684 0 01-.648.489h-.966a.676.676 0 00-.676.675v3.791c0 .373.303.676.676.676h.966c.3 0 .558.201.648.489a10.203 10.203 0 006.65 6.65c.287.09.489.347.489.648v.966c0 .373.303.676.675.676h3.792a.676.676 0 00.675-.676v-.966c0-.3.202-.557.489-.648a10.204 10.204 0 006.65-6.65.683.683 0 01.649-.489h.965a.676.676 0 00.676-.676v-3.79a.676.676 0 00-.676-.676z" stroke=#fff /> <path d="M7.424 16.171L9.212 9.8c.005-.016.028-.017.033 0l1.9 6.371m1.918 0V9.743h.958a1.748 1.748 0 110 3.496h-.958m4.861-3.496v6.428M8.216 13.35h2.107" stroke=#fff /> <path clip-rule=evenodd d="M21.352 13.171a8.357 8.357 0 11-16.714 0 8.357 8.357 0 018.357-8.357 8.357 8.357 0 018.357 8.357z" stroke=#fff /> </svg> <div class=nav-item-link> <h2>API</h2> <p>Swift, easy, secure. <br> Scalable for your organization.</p> </div> </a> </li> </div> </div> </ul> </li> <li class=dropdown> <a href=# class="dropdown-toggle navbar-button" data-toggle=dropdown role=button aria-haspopup=true aria-expanded=false>Features <i class="fa fa-angle-down"></i></a> <ul class=dropdown-menu> <div class="nav-item-container nav-container--features"> <div class="nav-item-left nav-item--features"> <li> <a href=/features/cognivue /> <svg width="24" height="24" viewBox="0 0 46 46" fill="none" xmlns="http://www.w3.org/2000/svg"> <path d="M9.25677 44.538H7.30806C4.07932 44.538 1.46191 41.9206 1.46191 38.6919V36.7432" stroke="#fff" stroke-width="2.63716" stroke-linecap="round" stroke-linejoin="round" /> <path d="M28.7437 9.46094H30.6924C33.9211 9.46094 36.5385 12.0783 36.5385 15.3071V17.2558" stroke="#fff" stroke-width="2.63716" stroke-linecap="round" stroke-linejoin="round" /> <path d="M44.5386 9.46094H42.5899C39.3611 9.46094 36.7437 12.0783 36.7437 15.3071V17.2558" stroke="#fff" stroke-width="2.63716" stroke-linecap="round" stroke-linejoin="round" /> <path d="M44.5386 9.2561H42.5899C39.3611 9.2561 36.7437 6.6387 36.7437 3.40996V1.46125" stroke="#fff" stroke-width="2.63716" stroke-linecap="round" stroke-linejoin="round" /> <path d="M28.7437 9.2561H30.6924C33.9211 9.2561 36.5385 6.6387 36.5385 3.40996V1.46125" stroke="#fff" stroke-width="2.63716" stroke-linecap="round" stroke-linejoin="round" /> <path d="M1.46191 17.2558V15.3071C1.46191 12.0783 4.07932 9.46094 7.30806 9.46094H9.25677" stroke="#fff" stroke-width="2.63716" stroke-linecap="round" stroke-linejoin="round" /> <path d="M36.5385 36.7432V38.6919C36.5385 41.9206 33.9211 44.538 30.6924 44.538H28.7437" stroke="#fff" stroke-width="2.63716" stroke-linecap="round" stroke-linejoin="round" /> <path d="M3.41064 27H36.5388" stroke="#fff" stroke-width="2.63716" stroke-linecap="round" stroke-linejoin="round" /> <path d="M15.1045 35.6952H22.8961" stroke="#fff" stroke-width="2.92185" stroke-linecap="round" stroke-linejoin="round" /> <path d="M19 31.8691V35.696" stroke="#fff" stroke-width="2.92185" stroke-linecap="round" stroke-linejoin="round" /> <path d="M19 17.2607V27.0003" stroke="#fff" stroke-width="2.92185" stroke-linecap="round" stroke-linejoin="round" /> <path d="M26.7922 20.7178V18.0574C26.7922 17.5788 26.4049 17.1914 25.9262 17.1914H12.075C11.5963 17.1914 11.209 17.5788 11.209 18.0574V20.72" stroke="#fff" stroke-width="2.92185" stroke-linecap="round" stroke-linejoin="round" /> </svg> <h2>CogniVue</h2> </a> </li> <li> <a href=/features/spotchecks /> <svg width="40" height="40" viewBox="0 0 40 40" fill="none" xmlns="http://www.w3.org/2000/svg"> <path d="M19.0228 4.99998C11.0251 5.49102 4.83915 12.2038 5.00319 20.2151C5.16722 28.2265 11.6234 34.6806 19.6337 34.8435C27.645 35.0065 34.3578 28.8206 34.8478 20.8229" stroke="#fff" stroke-width="2.5" stroke-linecap="round" stroke-linejoin="round" /> <path d="M28.1528 20.8212C27.6818 25.1376 23.9574 28.3572 19.6178 28.2006C15.2783 28.0428 11.7968 24.5613 11.6391 20.2218C11.4814 15.8823 14.7021 12.1579 19.0185 11.6868" stroke="#fff" stroke-width="2.5" stroke-linecap="round" stroke-linejoin="round" /> <path d="M23.6476 16.4276L21.1692 18.6904" stroke="#fff" stroke-width="2.5" stroke-linecap="round" stroke-linejoin="round" /> <path d="M19.9218 18.496C20.7104 18.496 21.3486 19.1353 21.3486 19.9229C21.3486 20.7115 20.7104 21.3508 19.9218 21.3508C19.1331 21.3508 18.4949 20.7115 18.4949 19.9229C18.4949 19.1353 19.1331 18.496 19.9218 18.496Z" stroke="#fff" stroke-width="2.5" /> <path d="M34.1246 14.2437H26.3267C25.9271 14.2437 25.6033 13.9198 25.6033 13.5213V5.72233C25.6033 5.32381 25.9271 4.99995 26.3267 4.99995H34.1246C34.5242 4.99995 34.847 5.32381 34.847 5.72233V13.5213C34.847 13.9198 34.5242 14.2437 34.1246 14.2437Z" stroke="#fff" stroke-width="2.5" stroke-linecap="round" stroke-linejoin="round" /> </svg> <h2>SpotChecks</h2> </a> </li>  <li> <a href=/features/whatsapp-chatbot/> <svg width="36" height="36" viewBox="0 0 36 36" fill="none" xmlns="http://www.w3.org/2000/svg"> <path d="M25.4135 14.25V8.1525C25.4135 6.135 23.7785 4.5 21.761 4.5H7.1525C5.135 4.5 3.5 6.135 3.5 8.1525V18.1965C3.5 20.214 5.135 21.849 7.1525 21.849H8.978V25.5L12.5 23.1525" stroke="#64748B" stroke-width="1.5" stroke-linecap="round" stroke-linejoin="round" /> <path d="M22.5 28.5H16.5C14.8425 28.5 13.5 27.1575 13.5 25.5V17.25C13.5 15.5925 14.8425 14.25 16.5 14.25H28.5C30.1575 14.25 31.5 15.5925 31.5 17.25V25.5C31.5 27.1575 30.1575 28.5 28.5 28.5H27V31.5L22.5 28.5Z" stroke="#94A3B8" stroke-width="1.5" stroke-linecap="round" stroke-linejoin="round" /> <path d="M23.177 21.3226C23.275 21.4206 23.275 21.5786 23.177 21.6766C23.079 21.7746 22.921 21.7746 22.823 21.6766C22.725 21.5786 22.725 21.4206 22.823 21.3226C22.921 21.2256 23.079 21.2256 23.177 21.3226" stroke="#94A3B8" stroke-linecap="round" stroke-linejoin="round" /> <path d="M19.677 21.3226C19.775 21.4206 19.775 21.5786 19.677 21.6766C19.579 21.7746 19.421 21.7746 19.323 21.6766C19.225 21.5786 19.225 21.4206 19.323 21.3226C19.421 21.2256 19.579 21.2256 19.677 21.3226" stroke="#94A3B8" stroke-linecap="round" stroke-linejoin="round" /> <path d="M26.7317 21.3226C26.8297 21.4206 26.8297 21.5786 26.7317 21.6766C26.6337 21.7746 26.4757 21.7746 26.3777 21.6766C26.2797 21.5786 26.2797 21.4206 26.3777 21.3226C26.4757 21.2256 26.6347 21.2256 26.7317 21.3226" stroke="#94A3B8" stroke-linecap="round" stroke-linejoin="round" /> </svg> <h2>WhatsApp Chatbot</h2> </a> </li>  <li> <a href=/features/executive-dashboard /> <svg width=24 height=24 viewBox="0 0 24 24" fill=none xmlns=http://www.w3.org/2000/svg> <path d="M11.9999 14.5065C13.1049 14.5065 14.0007 13.6107 14.0007 12.5057C14.0007 11.4007 13.1049 10.5049 11.9999 10.5049C10.8948 10.5049 9.99902 11.4007 9.99902 12.5057C9.99902 13.6107 10.8948 14.5065 11.9999 14.5065Z" stroke=#323232 stroke-linecap=round stroke-linejoin=round /> <path d="M16.0021 8.50391L13.501 11.0049" stroke=#323232 stroke-linecap=round stroke-linejoin=round /> <path d="M18.2988 12.5051H17.3984" stroke=#323232 stroke-linecap=round stroke-linejoin=round /> <path d="M5.69238 12.5051H6.59276" stroke=#323232 stroke-linecap=round stroke-linejoin=round /> <path d="M11.9961 6.20233V7.10271" stroke=#323232 stroke-linecap=round stroke-linejoin=round /> <path d="M7.53809 8.04852L7.98828 8.49871" stroke=#323232 stroke-linecap=round stroke-linejoin=round /> <path fill-rule=evenodd clip-rule=evenodd d="M11.7188 3.49695C6.88611 3.6991 3.05521 7.64512 2.99614 12.4817C2.98728 15.3833 4.38049 18.1104 6.73674 19.8037C7.40374 20.2697 8.20012 20.5146 9.01369 20.504H14.9941C15.7892 20.5159 16.5681 20.2791 17.2221 19.8267C20.4583 17.5275 21.8055 13.3791 20.5377 9.61713C19.2698 5.85513 15.6866 3.3684 11.7188 3.49695Z" stroke=#323232 stroke-linecap=round stroke-linejoin=round /> </svg> <h2>Executive Dashboard</h2> </a> </li> <li> <a href=/features/customer-journey-map /> <svg width=24 height=24 viewBox="0 0 24 24" fill=none xmlns=http://www.w3.org/2000/svg> <path d="M7.91422 4.58579C8.69527 5.36684 8.69527 6.63317 7.91422 7.41422C7.13317 8.19527 5.86684 8.19527 5.08579 7.41422C4.30474 6.63317 4.30474 5.36684 5.08579 4.58579C5.86684 3.80474 7.13317 3.80474 7.91422 4.58579" stroke=#323232 stroke-width=1.5 stroke-linecap=round stroke-linejoin=round /> <path d="M12.234 18H8.627C7.176 18 6 16.657 6 15.001V14.998C6 13.342 7.176 11.999 8.627 11.999H15.372C16.823 11.999 17.999 10.656 17.999 9V9C18 7.341 16.822 5.998 15.37 6L11.25 6.005" stroke=#323232 stroke-width=1.5 stroke-linecap=round stroke-linejoin=round /> <path fill-rule=evenodd clip-rule=evenodd d="M16.34 20.184L19.229 18.475C19.59 18.261 19.59 17.738 19.229 17.525L16.34 15.816C15.969 15.596 15.5 15.864 15.5 16.295V19.705C15.5 20.136 15.969 20.404 16.34 20.184Z" stroke=#323232 stroke-width=1.5 stroke-linecap=round stroke-linejoin=round /> </svg> <h2>Customer Journey Map</h2> </a> </li> <li> <a href=/features/create-a-survey /> <svg width=24 height=24 fill=none xmlns=http://www.w3.org/2000/svg> <path d="M6.184 13.5H23.5l-9 10H8l-4.5-4L12 .5H3.5l5.873 5.873" stroke=#4A9CA6 stroke-linecap=round stroke-linejoin=round /> <path d="M3.5 19.5L.5 16l6-12.5m-.316 10l8.316 10m-8.316-10l14.316-5-1 5" stroke=#4A9CA6 stroke-linecap=round stroke-linejoin=round /> </svg> <h2>Craft Beautiful Surveys</h2> </a> </li> <li> <a href=/features/share-surveys /> <svg width=24 height=24 fill=none xmlns=http://www.w3.org/2000/svg> <path d="M15.193 22.033a.499.499 0 01-.863-.055l-3.116-6.232-4.378-2.935a.5.5 0 01.2-.909l15.608-2.477a.5.5 0 01.494.773l-7.945 11.835zm-3.979-6.287l11.89-6.151M3.022 13.454l.715-3.333h1.45a.844.844 0 00.819-1.049l-.422-1.687a.844.844 0 00-.819-.639H1" stroke=#fff stroke-linecap=round stroke-linejoin=round /> <path d="M6.624 15.186A6.75 6.75 0 1114.277 8.5v.1" stroke=#fff stroke-linecap=round stroke-linejoin=round /> <path d="M12.323 3.746h-1.6a.843.843 0 00-.819.639l-.421 1.687a.845.845 0 00.817 1.049h.888l.587 2.125" stroke=#fff stroke-linecap=round stroke-linejoin=round /> </svg> <h2>Share Surveys</h2> </a> </li> <li> <a href=/features/survey-report-insights /> <svg width=24 height=24 fill=none xmlns=http://www.w3.org/2000/svg> <path d="M13.3 18.75h-3m12.036-4.458a1.006 1.006 0 01.038 1.454c-1.561 1.563-5.566 5-10.574 5-4.723 0-8.7-3.568-10.182-5.088a1 1 0 01-.028-1.369C3.047 12.665 7.047 8.75 11.8 8.75c3.991 0 8.735 3.913 10.536 5.542zM11.8 6.25v-3m-4 3l-.5-2m-2 3.5l-1-1.5m-1 3.5l-1.5-1.5m14-2l.5-2m2 3.5l1-1.5m1 3.5l1.5-1.5" stroke=#fff stroke-linecap=round stroke-linejoin=round /> <path d="M14.3 13.25a2.5 2.5 0 10-4 1.989v1.511h3v-1.511a2.489 2.489 0 001-1.989z" stroke=#fff stroke-linecap=round stroke-linejoin=round /> <path d="M11.8 20.75a6 6 0 100-12 6 6 0 000 12z" stroke=#fff stroke-linecap=round stroke-linejoin=round /> </svg> <h2>Gain Rich Insights</h2> </a> </li> <li> <a href=/features/recurring-surveys /> <svg width=24 height=24 fill=none xmlns=http://www.w3.org/2000/svg> <path d="M20.5 13.907A4.313 4.313 0 0023 9.858a4.71 4.71 0 00-4.954-4.635A6.707 6.707 0 0012 1.5a6.605 6.605 0 00-6.675 6.109A3.56 3.56 0 001 11.018 3.186 3.186 0 003.5 14.3" stroke=#fff stroke-linecap=round stroke-linejoin=round /> <path d="M12 22.501a6 6 0 100-12 6 6 0 000 12z" stroke=#fff stroke-linecap=round stroke-linejoin=round /> <path d="M14 16.501h-2v-3" stroke=#fff stroke-linecap=round stroke-linejoin=round /> </svg> <h2>Recurring Surveys</h2> </a> </li> <li> <a href=/features/white-label-surveys /> <svg width=24 height=24 fill=none xmlns=http://www.w3.org/2000/svg> <path d="M2.048 12.499h19.904m-9.952 0V23.5m5-11.001v8.807M7 12.499v8.806M21.105 2.369A22.4 22.4 0 0012 .5a22.4 22.4 0 00-9.1 1.869A1.535 1.535 0 002 3.774v7.639a12.287 12.287 0 007.877 11.469l1.074.413a2.786 2.786 0 002.1 0l1.074-.413A12.287 12.287 0 0022 11.413V3.774a1.534 1.534 0 00-.895-1.405z" stroke=#fff stroke-linecap=round stroke-linejoin=round /> <path d="M12.479 3.285L13.506 5.5h2a.49.49 0 01.346.855l-1.736 1.21.962 2.209a.524.524 0 01-.746.655l-2.325-1.308-2.324 1.307a.525.525 0 01-.746-.655L9.9 7.564l-1.737-1.21a.489.489 0 01.343-.854h2l1.03-2.214a.53.53 0 01.943-.001v0z" stroke=#fff stroke-linecap=round stroke-linejoin=round /> </svg> <h2>White Label Surveys</h2> </a> </li> <li> <a href=/features/embedded-surveys /> <svg width=24 height=24 fill=none xmlns=http://www.w3.org/2000/svg> <path d="M17.5 23.5a6 6 0 100-12 6 6 0 000 12zm0-9v6m3-3h-6" stroke=#fff stroke-linecap=round stroke-linejoin=round /> <path d="M21.331 10.477c.109-.485.166-.98.169-1.477C21.5 4.306 16.8.5 11 .5S.5 4.306.5 9a7.74 7.74 0 003.018 5.96L1.5 19.5l5.637-2.6c.771.243 1.564.41 2.368.5" stroke=#fff stroke-linecap=round stroke-linejoin=round /> </svg> <h2>Embedded Surveys</h2> </a> </li> </div> <div class="nav-item-right nav-item--features"> <li> <a href=/features/audience-management /> <svg width=24 height=24 fill=none xmlns=http://www.w3.org/2000/svg> <path d="M4.5 10a1.75 1.75 0 100-3.5 1.75 1.75 0 000 3.5zM8 22.71a2.5 2.5 0 01-1.824.79H3a2.5 2.5 0 010-5h1.277a2 2 0 001.4-.571L17 8.29a2.5 2.5 0 011.824-.79H21a2.5 2.5 0 010 5h-.277a2 2 0 00-1.4.571L8 22.71zM6 15v-2a1.5 1.5 0 00-3 0v3.5M9.5 7a1.75 1.75 0 100-3.5 1.75 1.75 0 000 3.5zM8 13.5V10a1.5 1.5 0 013 0v.5M14.5 4a1.75 1.75 0 100-3.5 1.75 1.75 0 000 3.5zm1.414 2.5a1.507 1.507 0 00-1.414-1v0A1.5 1.5 0 0013 7v2" stroke=#fff stroke-linecap=round stroke-linejoin=round /> </svg> <h2>Audience Management</h2> </a> </li> <li> <a href=/features/conversational-form /> <svg width=24 height=24 fill=none xmlns=http://www.w3.org/2000/svg> <path d="M14.5.5h-10a4 4 0 00-4 4v5a4 4 0 004 4h1v4l4.5-4h4.5a4 4 0 004-4v-5a4 4 0 00-4-4v0zm-3 16V18a2.5 2.5 0 002.5 2.5h2.5l3 3v-3H21a2.5 2.5 0 002.5-2.5v-3a2.5 2.5 0 00-2.5-2.5h-.5" stroke=#fff stroke-linecap=round stroke-linejoin=round /> </svg> <h2>Conversational Forms</h2> </a> </li> <li> <a href=/features/mobile-surveys /> <svg width=24 height=24 fill=none xmlns=http://www.w3.org/2000/svg> <path d="M9.5 21.25a.25.25 0 110 .5.25.25 0 010-.5z" stroke=#fff stroke-linecap=round stroke-linejoin=round /> <path d="M16 16v5.5a2 2 0 01-2 2H5a2 2 0 01-2-2v-19a2 2 0 012-2h9m2 19H3m8.5-15H3m5-2h3.5m.988 6.121l2.891 2.891m4.836-7.727L21 3" stroke=#fff stroke-linecap=round stroke-linejoin=round /> <path d="M20.626 6.365c-.073-.649-.411-2.58-.411-2.58s-1.931-.338-2.58-.411A3.088 3.088 0 0015.018 4.5l-4.225 6.617 1.047 1.043 1.047 1.047L19.5 8.982a3.088 3.088 0 001.126-2.617v0z" stroke=#fff stroke-linecap=round stroke-linejoin=round /> <path d="M12.488 8.621l-.3-.147a2 2 0 00-2.28.389l-.993.993a.5.5 0 00.23.838l1.653.419m4.581.399l.147.3a2 2 0 01-.389 2.28l-.993.993a.5.5 0 01-.838-.23l-.419-1.653m4.43-5.382a1.137 1.137 0 100-2.274 1.137 1.137 0 000 2.274zm-6.787 7.892a3.92 3.92 0 01-2.99.748 3.922 3.922 0 01.748-2.991 1.416 1.416 0 012.243 0 1.416 1.416 0 010 2.243v0z" stroke=#fff stroke-linecap=round stroke-linejoin=round /> </svg> <h2>Mobile-first Surveys</h2> </a> </li> <li> <a href=/features/smart-surveys /> <svg width=24 height=24 fill=none xmlns=http://www.w3.org/2000/svg> <g clip-path=url(#clip0) stroke=#fff stroke-linecap=round stroke-linejoin=round> <path d="M9.477 17.251A3.251 3.251 0 006.227 14c-.053 0-.1.013-.153.016" /> <path d="M9.139 4.388A2 2 0 106.499 2.5a2 2 0 00.082.534C6.47 3.025 6.363 3 6.25 3a3.732 3.732 0 00-2.965 6.023 2.985 2.985 0 000 5.957A3.731 3.731 0 006.25 21c.113 0 .22-.023.33-.033a2 2 0 102.559-1.353" /> <path d="M6.074 9.986c.052 0 .1.015.153.015a3.251 3.251 0 003.25-3.25m5.046 10.5A3.251 3.251 0 0117.773 14c.053 0 .1.013.153.016" /> <path d="M14.861 4.388A2 2 0 1117.5 2.5c-.003.18-.03.36-.081.534.111-.01.218-.034.331-.034a3.732 3.732 0 012.965 6.022 2.985 2.985 0 010 5.957A3.732 3.732 0 0117.75 21c-.113 0-.22-.023-.331-.033a2 2 0 11-2.558-1.353" /> <path d="M17.926 9.986c-.052 0-.1.015-.153.015a3.251 3.251 0 01-3.25-3.25M10.5 2.4a3 3 0 013 0m-3.091 19.7a3.351 3.351 0 003.183 0M12 7.001v10.5" /> </g> <defs> <clipPath id="clip0"> <path fill=#fff d="M0 0h24v24H0z" /> </clipPath> </defs> </svg> <h2>Smart Surveys</h2> </a> </li> <li> <a href=/features/video-surveys /> <svg width=24 height=24 fill=none xmlns=http://www.w3.org/2000/svg> <path d="M7.741 16.5a1 1 0 01.894.552C9.054 17.888 10.4 18.5 12 18.5c1.6 0 2.945-.612 3.365-1.448a1 1 0 01.894-.552H20.5V5.167A1.667 1.667 0 0018.833 3.5H5.166A1.666 1.666 0 003.5 5.167V16.5h4.241z" stroke=#fff stroke-linecap=round stroke-linejoin=round /> <path d="M16.259 16.5a1 1 0 00-.894.552C14.945 17.888 13.6 18.5 12 18.5c-1.6 0-2.946-.612-3.365-1.448a1 1 0 00-.895-.552H2a1 1 0 00-.847 1.532 5.282 5.282 0 004.47 2.468h12.754a5.283 5.283 0 004.47-2.468A1 1 0 0022 16.5h-5.741zm-1.729-5.329a.715.715 0 000-1.342L9.97 8.171a.35.35 0 00-.47.329v4a.35.35 0 00.47.329l4.56-1.658z" stroke=#fff stroke-linecap=round stroke-linejoin=round /> </svg> <h2>Video Surveys</h2> </a> </li> <li> <a href=/features/secure-surveys /> <svg width=24 height=24 fill=none xmlns=http://www.w3.org/2000/svg> <g clip-path=url(#clip0) stroke=#fff stroke-linecap=round stroke-linejoin=round> <path d="M22.5 15.502h-7a1 1 0 00-1 1v5.999a1 1 0 001 1h7a1 1 0 001-1v-5.999a1 1 0 00-1-1z" /> <path d="M19 20.814a1.25 1.25 0 100-2.5 1.25 1.25 0 000 2.5zM21.5 14a2.5 2.5 0 00-5 0v1.5h5V14z" /> <path d="M21.384 10.2c.073-.396.112-.797.116-1.2C21.5 4.306 16.8.5 11 .5S.5 4.306.5 9a7.74 7.74 0 003.018 5.959L1.5 19.5l5.637-2.6c1.249.4 2.552.602 3.863.6a12.97 12.97 0 001.5-.1" /> </g> <defs> <clipPath id="clip0"> <path fill=#fff d="M0 0h24v24H0z" /> </clipPath> </defs> </svg> <h2>Secure Surveys</h2> </a> </li> <li> <a href=/features/extending-capabilities-with-api-webhooks-integrations /> <svg width=24 height=24 fill=none xmlns=http://www.w3.org/2000/svg> <path d="M3.5 23.5l-2.014-2.517A4.5 4.5 0 01.5 18.171V13A1.5 1.5 0 012 11.5v0A1.5 1.5 0 013.5 13v3.75" stroke=#fff stroke-linecap=round stroke-linejoin=round /> <path d="M8 23.5v-3.136c0-.89-.263-1.76-.757-2.5L6.1 16.154a1.4 1.4 0 00-1.977-.445v0a1.4 1.4 0 00-.475 1.791L5 19.75M20.5 23.5l2.014-2.517a4.5 4.5 0 00.986-2.812V13a1.5 1.5 0 10-3 0v3.75" stroke=#fff stroke-linecap=round stroke-linejoin=round /> <path d="M16 23.5v-3.136c0-.89.263-1.76.757-2.5l1.143-1.71a1.398 1.398 0 011.977-.445v0a1.4 1.4 0 01.476 1.791L19 19.75M13.55 11.4a2 2 0 113.277-2.145.5.5 0 00.819.171l1.561-1.561a1 1 0 000-1.414l-1.6-1.6A2 2 0 1015.154 2.4l-1.6-1.6a1 1 0 00-1.414 0l-1.453 1.442a.5.5 0 00.077.771A2 2 0 118.247 6.1a1.954 1.954 0 01-.254-.311.5.5 0 00-.772-.078L5.772 7.157a1 1 0 000 1.414l5.657 5.657a1 1 0 001.414 0l1.562-1.562a.5.5 0 00-.171-.819c-.257-.1-.49-.252-.684-.447v0z" stroke=#fff stroke-linecap=round stroke-linejoin=round /> </svg> <h2>API, Webhooks, Integrations</h2> </a> </li> <li> <a href=/features/survey-themes /> <svg width=24 height=24 fill=none xmlns=http://www.w3.org/2000/svg> <path d="M5.139 6.5a2 2 0 100-4 2 2 0 000 4zM5.139 12.5a2 2 0 100-4 2 2 0 000 4zM5.139 18.5a2 2 0 100-4 2 2 0 000 4z" stroke=#fff stroke-linecap=round stroke-linejoin=round /> <path d="M9.139 19.5a4 4 0 11-8 0v-17a2 2 0 012-2h4a2 2 0 012 2v17z" stroke=#fff stroke-linecap=round stroke-linejoin=round /> <path d="M8.568 21.56L17.1 6.777a2 2 0 00-.732-2.732l-3.464-2a2 2 0 00-2.733.732l-1.035 1.8" stroke=#fff stroke-linecap=round stroke-linejoin=round /> <path d="M22.593 11.732l-2-3.464a2 2 0 00-2.732-.732l-1.794 1.036L8.6 21.5a3.985 3.985 0 01-1.415 1.436l14.673-8.472a2 2 0 00.735-2.732zM5.139 20.749a.25.25 0 110 .5.25.25 0 010-.5z" stroke=#fff stroke-linecap=round stroke-linejoin=round /> </svg> <h2>Survey Themes</h2> </a> </li> <li> <a href=/accept-payment-in-forms /> <svg width=24 height=24 fill=none xmlns=http://www.w3.org/2000/svg> <g clip-path=url(#clip0) stroke=#fff stroke-linecap=round stroke-linejoin=round> <path d="M21.5 16.135v2.5a3.5 3.5 0 01-3.5 3.5H2.5a2 2 0 01-2-2v-13a2 2 0 012-2H18a3.5 3.5 0 013.5 3.5v2.5" /> <path d="M18.5 13.385a.25.25 0 01.049.495.25.25 0 11-.049-.495M18.384 5.155l-.633-2.532a.999.999 0 00-1.23-.723L4.5 5.135M3.504 8.135h2M7.504 8.135h2M11.504 8.135h2M15.504 8.135h2M3.504 19.135h2M7.504 19.135h2M11.504 19.135h2M15.504 19.135h2" /> <path d="M21.504 11.135h-4a2 2 0 00-2 2v1a2 2 0 002 2h4a2 2 0 002-2v-1a2 2 0 00-2-2z" /> </g> <defs> <clipPath id="clip0"> <path fill=#fff d="M0 0h24v24H0z" /> </clipPath> </defs> </svg> <h2>Accept Payments</h2> </a> </li> <li> <a href=/features/custom-workflows /> <svg width=24 height=24 viewBox="0 0 24 24" fill=none xmlns=http://www.w3.org/2000/svg> <g clip-path=url(#clip0)> <path d="M20 9.49799L10 23.498L12 14.498H4L14 0.497986L12 9.49799H20Z" stroke=white stroke-linecap=round stroke-linejoin=round /> </g> <defs> <clipPath id="clip0"> <rect width=24 height=24 fill=white /> </clipPath> </defs> </svg> <h2>Custom Workflows</h2> </a> </li> <li> <a href=/features/ class=ss-navbar-btn> <h2>All Features</h2> <svg xmlns=http://www.w3.org/2000/svg width=14 height=14 viewBox="0 0 20 19"> <path d="M18.432 9.25H1.568m7.875 8.25l8.732-7.687a.75.75 0 000-1.125L9.443 1" fill=none fill-rule=evenodd stroke=#4A9CA6 stroke-linecap=round stroke-linejoin=round stroke-width=1.5 /> </svg> </a> </li> </div> </div> </ul> </li> <li class=dropdown> <a href=# class="dropdown-toggle navbar-button" data-toggle=dropdown role=button aria-haspopup=true aria-expanded=false>Solutions <i class="fa fa-angle-down"></i></a> <ul class=dropdown-menu> <div class="nav-item-container nav-container--solutions"> <div class="nav-item-left nav-item--solutions"> <h3 class="ss-text--h3 ss-text--bold ss-text--height-normal ss-text--dark">Functions</h3> <li> <a href=/customer-experience /> <svg width=24 height=24 fill=none xmlns=http://www.w3.org/2000/svg> <g clip-path=url(#clip0) stroke=#4A9CA6 stroke-linecap=round stroke-linejoin=round> <path d="M7.5 9a4.25 4.25 0 100-8.5 4.25 4.25 0 000 8.5zM9.5 17.5h-9a7 7 0 0112-4.9M18.206 11.93l1.539 3.323h2.995a.735.735 0 01.517 1.283l-2.6 2.563 1.44 3.313a.785.785 0 01-1.117.982l-3.48-1.961-3.48 1.961a.785.785 0 01-1.117-.982l1.44-3.313-2.6-2.563a.733.733 0 01.514-1.283h3l1.541-3.323a.8.8 0 011.408 0v0z" /> </g> <defs> <clipPath id="clip0"> <path fill=#fff d="M0 0h24v24H0z" /> </clipPath> </defs> </svg> <h2>Customer Experience</h2> </a> </li> <li> <a href=/employee-experience /> <svg width=24 height=24 fill=none xmlns=http://www.w3.org/2000/svg> <path d="M23 23.25v-3.106a1.976 1.976 0 00-.77-1.579C20.9 17.546 17.73 15.75 12 15.75s-8.895 1.8-10.23 2.815A1.976 1.976 0 001 20.144v3.106" stroke=#fff stroke-linecap=round stroke-linejoin=round /> <path d="M14 23.25l-2-7.5-2 7.5M19.5 22.25h-3M12.706 1.68l1.539 3.57h2.995a.735.735 0 01.517 1.283l-2.6 2.316 1.44 3.313a.785.785 0 01-1.117.982L12 11.183l-3.48 1.961a.785.785 0 01-1.12-.982l1.44-3.313-2.6-2.316a.734.734 0 01.518-1.283h3l1.54-3.57a.8.8 0 011.408 0v0z" stroke=#fff stroke-linecap=round stroke-linejoin=round /> </svg> <h2>Employee Experience</h2> </a> </li> <li> <a href=/product-experience /> <svg width=24 height=24 fill=none xmlns=http://www.w3.org/2000/svg> <path d="M15.5 7.476h-4a1 1 0 01-1-1v-1a1 1 0 011-1h11a1 1 0 011 1v1a1 1 0 01-1 1h-4" stroke=#fff stroke-linecap=round stroke-linejoin=round /> <path d="M18.5 7.476h4v6a1 1 0 01-1 1h-9a1 1 0 01-1-1v-6h4M15.5 4.476v10M18.5 14.476v-10M13.5 3.164c.6.605 3.5 1.312 3.5 1.312s-.709-2.9-1.312-3.5A1.547 1.547 0 1013.5 3.164v0zM20.5 3.164c-.6.605-3.5 1.312-3.5 1.312s.709-2.9 1.312-3.5A1.547 1.547 0 1120.5 3.164v0zM.5 23.476v-10M.5 15.476h7a3 3 0 013 3h6a3 3 0 013 3H.5v-6zM10.5 18.476h-3" stroke=#fff stroke-linecap=round stroke-linejoin=round /> </svg> <h2>Product Experience</h2> </a> </li> <li> <a href=/marketing-experience /> <svg width=24 height=24 fill=none xmlns=http://www.w3.org/2000/svg> <path d="M4.25 23.5l8.5-13.5a1.26 1.26 0 012 0l8.5 13.5h-19z" stroke=#fff stroke-width=.985 stroke-linecap=round stroke-linejoin=round /> <path d="M4.25 23.5H.75l3.5-5.5a1.34 1.34 0 011-.5 1.34 1.34 0 011 .5l.65 1.3M8.705 16.424l2.343 1.982a1 1 0 001.353-.057l.642-.642a1 1 0 011.414 0l.642.642a1 1 0 001.353.057l2.3-1.943M13.75 9.5v-9M13.75.5h6.96a.5.5 0 01.39.812L20 2.688a.5.5 0 000 .624l1.1 1.376a.5.5 0 01-.39.812h-6.96" stroke=#fff stroke-width=.985 stroke-linecap=round stroke-linejoin=round /> </svg> <h2>Marketing Experience</h2> </a> </li> <li> <a href=/sales-experience /> <svg width=24 height=24 fill=none xmlns=http://www.w3.org/2000/svg> <path d="M12 .5a11.38 11.38 0 016.112 1.77c4.75 3.011 5.1 9.23 1.315 13.777A57.57 57.57 0 0112 23.5a57.571 57.571 0 01-7.427-7.453C.79 11.5 1.138 5.281 5.888 2.27A11.38 11.38 0 0112 .5v0z" stroke=#fff stroke-linecap=round stroke-linejoin=round /> <path d="M7 6.5h-.914a1.086 1.086 0 00-.6 1.989L6.517 9.51a1.086 1.086 0 01-.6 1.989H5M9 11.5V8a1.5 1.5 0 013 0v3.5M9 9.499h3M14 6.5v4a1 1 0 001 1h1M19 6.5h-1a1 1 0 00-1 1v3a1 1 0 001 1h1M17 9.499h2M5 13.499h14M12 17.499v-4M6 4.499h12" stroke=#fff stroke-linecap=round stroke-linejoin=round /> </svg> <h2>Sales Experience</h2> </a> </li> </div> <div class="nav-item-right nav-item--solutions"> <h3 class="ss-text--h3 ss-text--bold ss-text--height-normal ss-text--dark">Industries</h3> <li> <a href=/industry/healthcare-survey-tool /> <svg width=24 height=24 fill=none xmlns=http://www.w3.org/2000/svg> <g clip-path=url(#clip0) stroke=#fff stroke-linecap=round stroke-linejoin=round> <path d="M17.5 9a.5.5 0 00-.5-.5h-2.5V6a.5.5 0 00-.5-.5h-4a.5.5 0 00-.5.5v2.5H7a.5.5 0 00-.5.5v4a.5.5 0 00.5.5h2.5V16a.5.5 0 00.5.5h4a.5.5 0 00.5-.5v-2.5H17a.5.5 0 00.5-.5V9z" /> <path d="M1.5 3.775v7.637A12.31 12.31 0 009.719 22.88l1.121.414a3.365 3.365 0 002.32 0l1.121-.414A12.312 12.312 0 0022.5 11.412V3.775a1.532 1.532 0 00-.934-1.406A24.256 24.256 0 0012 .5a24.256 24.256 0 00-9.566 1.869A1.533 1.533 0 001.5 3.775v0z" /> </g> <defs> <clipPath id="clip0"> <path fill=#fff d="M0 0h24v24H0z" /> </clipPath> </defs> </svg> <h2>Healthcare</h2> </a> </li> <li> <a href=/industry/agencies-survey-tool /> <svg width=24 height=24 fill=none xmlns=http://www.w3.org/2000/svg> <path d="M1.5 23.462l.886-2.662a.5.5 0 01.474-.342h18.28a.5.5 0 01.474.342l.886 2.658" stroke=#fff stroke-linecap=round stroke-linejoin=round /> <path d="M20.5 9.462h-17v11h17v-11zM23.5 23.462H.5M6.502 9.462v11M9.502 9.462v11M14.502 9.462v11M17.502 9.462v11M22.37 6.851a.5.5 0 00-.226-.592L12.248.6a.5.5 0 00-.5 0l-9.9 5.655a.5.5 0 00-.226.592l.764 2.273a.5.5 0 00.474.342h18.28a.5.5 0 00.474-.342l.756-2.269zM22.333 6.462H1.663" stroke=#fff stroke-linecap=round stroke-linejoin=round /> </svg> <h2>Agencies</h2> </a> </li> <li> <a href=/industry/education-survey-tool /> <svg width=24 height=24 fill=none xmlns=http://www.w3.org/2000/svg> <path d="M12 5.492c0-1.819 4.556-3.313 9.968-3.484a1 1 0 011.032 1v14.5a1 1 0 01-.97 1c-5.439.16-10.03 1.658-10.03 3.484 0-1.826-4.591-3.324-10.03-3.486a1 1 0 01-.97-1V3.008a1 1 0 011.032-1C7.443 2.179 12 3.673 12 5.492zM12 5.492v16.375" stroke=#fff stroke-linecap=round stroke-linejoin=round /> </svg> <h2>Education</h2> </a> </li> <li> <a href=/industry/hospitality-travel-survey-tool /> <svg width=24 height=24 fill=none xmlns=http://www.w3.org/2000/svg> <path d="M12 9.478v3M12 .522v.956M12 4.478v2M8.91 9.381a.5.5 0 00.3.1H16v-3H9.207a.5.5 0 00-.3.1l-1.362 1a.5.5 0 000 .806l1.366.994zM15.589 4.381a.5.5 0 01-.3.1H8.5v-3h6.793a.5.5 0 01.3.1l1.362 1a.5.5 0 010 .806l-1.366.994zM23 23.478a11 11 0 00-21.81-2h5.8c.761 0 1.49.303 2.029.841l1.073 1.072c.027.027.046.059.072.087" stroke=#fff stroke-linecap=round stroke-linejoin=round /> <path d="M18.1 23.478l-.945-1.418a2.869 2.869 0 00-2.387-1.277h-.414a2.154 2.154 0 01-1.595-3.712 2.154 2.154 0 011.595-.588h6.131M1.185 21.512c-.12.648-.182 1.306-.185 1.966" stroke=#fff stroke-linecap=round stroke-linejoin=round /> </svg> <h2>Hospitality & Travel</h2> </a> </li> <li> <a href=/use-cases/market-research /> <svg width=24 height=24 fill=none xmlns=http://www.w3.org/2000/svg> <path d="M10.506 20.494a7 7 0 01-.467-13.985.5.5 0 00.467-.5v-2a.502.502 0 00-.526-.5A10 10 0 1020.493 14.02a.5.5 0 00-.5-.526h-2a.5.5 0 00-.5.467 7 7 0 01-6.987 6.533v0zM14.033.507a.5.5 0 00-.527.5v2a.5.5 0 00.468.5 7 7 0 016.517 6.518.5.5 0 00.5.467h2a.5.5 0 00.5-.527A10 10 0 0014.033.507v0z" stroke=#fff stroke-linecap=round stroke-linejoin=round /> <path d="M6.506 19.247v-8.753l5 2.5v7.425M11.506 14.494h3.5a.5.5 0 01.5.5v3.4M6.506 14.494h2.5M6.506 16.494h2.5M11.506 12.994v-2.5M14.506 14.494v-2.5" stroke=#fff stroke-linecap=round stroke-linejoin=round /> </svg> <h2>Market Research</h2> </a> </li> <li> <a href=/saas-startup-program /> <svg width=24 height=24 fill=none xmlns=http://www.w3.org/2000/svg> <path d="M5.791 14.7S16.736 3.722 17.444 3.015c.785-.786 3.318-1.378 4.578-1.632a.5.5 0 01.589.589c-.254 1.26-.846 3.792-1.632 4.578L9.311 18.217 5.791 14.7zM7.201 13.274l3.526 3.529M14.615 12.915a21.78 21.78 0 01-.353 4.6 6.823 6.823 0 01-1.416 2.122L10.33 22.15a.5.5 0 01-.85-.412l.488-4.176M11.079 9.379c-1.549-.057-3.1.05-4.625.321a6.789 6.789 0 00-2.092 1.445l-2.51 2.509a.5.5 0 00.415.85l4.2-.514M7.19 18.217c.708.707.413 1.709-.353 2.476-.717.716-3.435 1.533-4.826 1.915A.5.5 0 011.4 22c.378-1.395 1.187-4.121 1.9-4.839.777-.776 1.769-1.06 2.476-.353" stroke=#fff stroke-linecap=round stroke-linejoin=round /> </svg> <h2>Saas Startup Programs</h2> </a> </li> </div> </div> </ul> </li> <li class=dropdown> <a href=# class="dropdown-toggle navbar-button" data-toggle=dropdown role=button aria-haspopup=true aria-expanded=false>Resources <i class="fa fa-angle-down"></i></a> <ul class=dropdown-menu> <div class=nav-item-container> <div class="nav-item-left nav-item--resources"> <li> <a href=/wall-of-love /> <svg width=24 height=24 fill=none xmlns=http://www.w3.org/2000/svg> <g clip-path=url(#clip0) stroke=#fff stroke-linecap=round stroke-linejoin=round> <path d="M12.36 15.229a.5.5 0 01-.721 0L7.86 11.288A2.449 2.449 0 017.4 8.46v0a2.449 2.449 0 013.922-.636L12 8.5l.676-.676a2.449 2.449 0 013.924.636v0a2.45 2.45 0 01-.458 2.828l-3.781 3.941z" /> <path d="M1.5 3.775v7.637A12.31 12.31 0 009.719 22.88l1.121.414a3.365 3.365 0 002.32 0l1.121-.414A12.312 12.312 0 0022.5 11.412V3.775a1.532 1.532 0 00-.934-1.406A24.256 24.256 0 0012 .5a24.256 24.256 0 00-9.566 1.869A1.533 1.533 0 001.5 3.775v0z" /> </g> <defs> <clipPath id="clip0"> <path fill=#fff d="M0 0h24v24H0z" /> </clipPath> </defs> </svg> <h2>Wall of Love</h2> </a> </li> <li> <a href=/blog> <svg width=24 height=24 fill=none xmlns=http://www.w3.org/2000/svg> <path d="M12 5.5c0-1.879 4.854-3.411 10.492-3.5a.5.5 0 01.508.5V18a.5.5 0 01-.492.5C16.863 18.587 12 20.119 12 22c0-1.879-4.863-3.411-10.508-3.5A.5.5 0 011 18V2.5a.5.5 0 01.508-.5C7.145 2.089 12 3.621 12 5.5zM12 5.498v16.375M9.5 7.5A23.408 23.408 0 003 6.258M14.5 7.5A23.408 23.408 0 0121 6.258M9.5 11.758a23.411 23.411 0 00-6.5-1.24M9.5 16A23.409 23.409 0 003 14.758M14.5 11.758a23.419 23.419 0 016.5-1.24M14.5 16a23.419 23.419 0 016.5-1.24" stroke=#fff stroke-linecap=round stroke-linejoin=round /> </svg> <h2>Blog</h2> </a> </li> <li> <a href=/customers /> <svg width=24 height=24 fill=none xmlns=http://www.w3.org/2000/svg> <g clip-path=url(#clip0) stroke=#fff stroke-linecap=round stroke-linejoin=round> <path d="M12.59 5.109L13.87 7.75h2.495a.612.612 0 01.434 1.069l-2.166 2.263 1.2 2.761a.655.655 0 01-.93.819L12 13.028l-2.9 1.634a.654.654 0 01-.93-.819l1.2-2.761L7.2 8.819a.612.612 0 01.432-1.069h2.5l1.285-2.641a.662.662 0 011.172 0v0zM17.992 13.752l1.03-2.215a.53.53 0 01.943 0l1.027 2.215h2a.49.49 0 01.346.855L21.6 16.316l.962 2.209a.522.522 0 01-.746.654l-2.325-1.307-2.324 1.307a.523.523 0 01-.746-.654l.551-1.266M7.032 17.271l.546 1.254a.523.523 0 01-.746.654l-2.325-1.307-2.324 1.307a.523.523 0 01-.746-.654l.963-2.209-1.737-1.709a.489.489 0 01.343-.855h2l1.03-2.215a.53.53 0 01.943 0l1.027 2.215" /> </g> <defs> <clipPath id="clip0"> <path fill=#fff d="M0 0h24v24H0z" /> </clipPath> </defs> </svg> <h2>Success Stories</h2> </a> </li> <li> <a href=/sparrowcast /> <svg width=24 height=24 fill=none xmlns=http://www.w3.org/2000/svg> <path d="M22.842 16.219L20.5 17v-1a1.5 1.5 0 00-1.5-1.5h-6a1.5 1.5 0 00-1.5 1.5v6a1.5 1.5 0 001.5 1.5h6a1.5 1.5 0 001.5-1.5v-1l2.342.781a.5.5 0 00.658-.475v-4.612a.5.5 0 00-.658-.475v0zM7.5 9a4.25 4.25 0 100-8.5 4.25 4.25 0 000 8.5zM8.5 17.5h-8A7 7 0 0112 12.138" stroke=#fff stroke-linecap=round stroke-linejoin=round /> </svg> <h2>SparrowCast</h2> </a> </li> <li> <a href=/nps-benchmarks /> <svg width=24 height=24 fill=none xmlns=http://www.w3.org/2000/svg> <path d="M17.3 12.451a5.5 5.5 0 11-10.583-.037M18.383 6.9a9.5 9.5 0 11-12.813.044" stroke=#fff stroke-linecap=round stroke-linejoin=round /> <path d="M12.588.921l1.282 2.516h2.495a.612.612 0 01.435 1.069l-2.17 2.263 1.2 2.761a.654.654 0 01-.931.819L12 8.715l-2.9 1.634a.654.654 0 01-.931-.819l1.2-2.761L7.2 4.506a.612.612 0 01.429-1.069h2.495L11.411.921a.662.662 0 011.177 0v0z" stroke=#fff stroke-linecap=round stroke-linejoin=round /> </svg> <h2>NPS&REG; Benchmarks</h2> </a> </li> <li> <a href=/learning-centre /> <svg xmlns=http://www.w3.org/2000/svg viewBox="0 0 24 24"> <defs> <style> .a { fill: none; stroke: currentColor; stroke-linecap: round; stroke-linejoin: round } </style> </defs> <title>e-learning-laptop</title> <path class=a d=M20.5,14.5V5.168A1.667,1.667,0,0,0,18.833,3.5H5.167A1.667,1.667,0,0,0,3.5,5.168V14.5 /> <path class=a d=M15.917,16.5a.478.478,0,0,0-.465.333C15.174,17.78,13.735,18.5,12,18.5s-3.175-.721-3.452-1.667a.478.478,0,0,0-.465-.333H1.192a.506.506,0,0,0-.467.694,5.281,5.281,0,0,0,4.9,3.306H18.377a5.281,5.281,0,0,0,4.9-3.306.506.506,0,0,0-.467-.694Z /> <circle class=a cx=12 cy=8.001 r=2.5 /> <line class=a x1=8.561 y1=11.441 x2=10.232 y2=9.769 /> <line class=a x1=15.439 y1=11.441 x2=13.768 y2=9.769 /> <circle class=a cx=7.5 cy=12.501 r=1.5 /> <circle class=a cx=16.5 cy=12.501 r=1.5 /> </svg> <h2>Learning Centre</h2> </a> </li> <li> <a href=/events/refinecx-usa-2024 /> <svg width=42 height=42 viewBox="0 0 64 64" xmlns=http://www.w3.org/2000/svg> <defs> <style> .cls-2 { fill: #fff; @media only screen and (max-width: 767px) { fill: #24292e } } </style> </defs> <path class=cls-2 d="m32 26.473a2.956 2.956 0 0 0 -2.854 2.073l-1.046 3.235h-3.4a3 3 0 0 0 -1.763 5.427l2.752 2-1.051 3.236a3 3 0 0 0 4.61 3.356l2.752-2 2.752 2a2.955 2.955 0 0 0 3.527 0 2.956 2.956 0 0 0 1.09-3.354l-1.051-3.236 2.752-2a3 3 0 0 0 -1.763-5.427h-3.4l-1.051-3.235a2.957 2.957 0 0 0 -2.856-2.075zm3.178 7.308h4.129a1 1 0 0 1 .588 1.81l-3.341 2.427a1 1 0 0 0 -.363 1.117l1.276 3.927a1 1 0 0 1 -1.539 1.119l-3.34-2.428a1 1 0 0 0 -1.176 0l-3.34 2.428a1 1 0 0 1 -1.539-1.119l1.276-3.927a1 1 0 0 0 -.363-1.117l-3.341-2.427a1 1 0 0 1 .588-1.81h4.129a1 1 0 0 0 .951-.691l1.276-3.926a1 1 0 0 1 1.9 0l1.276 3.926a1 1 0 0 0 .953.691zm13.822-23.781h-3v-1a3 3 0 0 0 -6 0v1h-13a1 1 0 0 0 0 2h13v3a3 3 0 0 0 6 0v-3h3a7.008 7.008 0 0 1 7 7v1h-45a1 1 0 0 0 0 2h45v23a7.008 7.008 0 0 1 -7 7h-34a7.008 7.008 0 0 1 -7-7v-26a7.008 7.008 0 0 1 7-7h3v3a3 3 0 0 0 6 0v-6a3 3 0 0 0 -6 0v1h-3a9.01 9.01 0 0 0 -9 9v26a9.01 9.01 0 0 0 9 9h34a9.01 9.01 0 0 0 9-9v-26a9.01 9.01 0 0 0 -9-9zm-5 5a1 1 0 0 1 -2 0v-6a1 1 0 0 1 2 0zm-24-6a1 1 0 0 1 2 0v6a1 1 0 0 1 -2 0z" /> </svg> <h2>Events</h2> </a> </li> <li> <a href=/testimonials /> <svg width=42 height=42 viewBox="0 0 42 42" fill=none xmlns=http://www.w3.org/2000/svg> <defs> <style> .cls-2 { fill: #fff; @media only screen and (max-width: 767px) { fill: #24292e } } </style> </defs> <path class=cls-2 d="M21.0593 16.7265C21.2321 16.7246 21.3971 16.6547 21.5187 16.5318C21.6402 16.4089 21.7083 16.2431 21.7083 16.0703C21.7083 15.8975 21.6402 15.7317 21.5187 15.6088C21.3971 15.486 21.2321 15.416 21.0593 15.4141H11.88C11.7075 15.4164 11.5429 15.4866 11.4217 15.6094C11.3005 15.7322 11.2326 15.8978 11.2326 16.0703C11.2326 16.2428 11.3005 16.4084 11.4217 16.5312C11.5429 16.654 11.7076 16.7242 11.8801 16.7265L21.0593 16.7265ZM11.8813 22.2652H23.2208C23.3948 22.2652 23.5617 22.1961 23.6848 22.073C23.8079 21.95 23.877 21.7831 23.877 21.609C23.877 21.435 23.8079 21.2681 23.6848 21.145C23.5617 21.0219 23.3948 20.9528 23.2208 20.9528H11.8813C11.7073 20.9528 11.5404 21.0219 11.4173 21.145C11.2942 21.2681 11.2251 21.435 11.2251 21.609C11.2251 21.7831 11.2942 21.95 11.4173 22.073C11.5404 22.1961 11.7073 22.2652 11.8813 22.2652ZM11.8813 27.8046H25.613C25.7858 27.8027 25.9509 27.7327 26.0724 27.6098C26.1939 27.487 26.2621 27.3211 26.2621 27.1483C26.262 26.9755 26.1939 26.8097 26.0724 26.6868C25.9508 26.564 25.7858 26.494 25.613 26.4921H11.8813C11.7085 26.494 11.5434 26.564 11.4219 26.6869C11.3004 26.8097 11.2322 26.9755 11.2322 27.1483C11.2322 27.3212 11.3004 27.487 11.4219 27.6098C11.5434 27.7327 11.7085 27.8027 11.8813 27.8046ZM32.516 7.5005C32.4558 7.39805 32.3698 7.31312 32.2666 7.25411C32.1634 7.1951 32.0466 7.16406 31.9278 7.16406C31.8089 7.16406 31.6921 7.1951 31.5889 7.25411C31.4857 7.31312 31.3997 7.39805 31.3395 7.5005L30.2315 9.74533L27.7534 10.1061C27.6322 10.1236 27.5184 10.1747 27.4247 10.2536C27.3311 10.3325 27.2614 10.436 27.2235 10.5524C27.1856 10.6688 27.1811 10.7935 27.2104 10.9124C27.2397 11.0313 27.3017 11.1396 27.3894 11.225L29.1831 12.9732L28.7595 15.4404C28.7405 15.5606 28.7551 15.6837 28.8018 15.7962C28.8484 15.9086 28.9251 16.006 29.0236 16.0775C29.1221 16.149 29.2384 16.192 29.3597 16.2016C29.481 16.2111 29.6026 16.187 29.7111 16.1318L31.9278 14.9675L34.1444 16.1319C34.2529 16.187 34.3745 16.2111 34.4958 16.2015C34.6171 16.1918 34.7334 16.1489 34.8318 16.0774C34.9303 16.0058 35.007 15.9085 35.0537 15.7961C35.1003 15.6837 35.1149 15.5606 35.096 15.4404L34.6731 12.9732L36.4661 11.225C36.5538 11.1396 36.6158 11.0313 36.6451 10.9124C36.6744 10.7935 36.6699 10.6688 36.632 10.5524C36.5941 10.436 36.5244 10.3325 36.4308 10.2536C36.3371 10.1747 36.2233 10.1236 36.1021 10.1061L33.6247 9.74533L32.516 7.5005ZM33.51 12.2741C33.4339 12.3483 33.3769 12.44 33.3441 12.5411C33.3113 12.6422 33.3036 12.7499 33.3216 12.8547L33.5779 14.3523L32.2328 13.6454C32.1388 13.5957 32.0341 13.5697 31.9278 13.5697C31.8214 13.5697 31.7167 13.5957 31.6227 13.6454L30.2776 14.3516L30.5346 12.8547C30.5526 12.7499 30.5448 12.6423 30.512 12.5411C30.4792 12.44 30.4223 12.3483 30.3462 12.2741L29.2581 11.2135L30.7615 10.9943C30.8668 10.9791 30.9668 10.9385 31.0529 10.8759C31.139 10.8134 31.2085 10.7309 31.2556 10.6354L31.9278 9.27365L32.6006 10.6354C32.6476 10.7309 32.7172 10.8135 32.8033 10.876C32.8894 10.9385 32.9894 10.9791 33.0947 10.9943L34.5981 11.2135L33.51 12.2741Z" /> <path class=cls-2 d="M31.9272 19.529C33.3379 19.5295 34.7197 19.1293 35.9117 18.3748C37.1037 17.6204 38.0568 16.5428 38.66 15.2676C39.2632 13.9924 39.4917 12.5721 39.3189 11.172C39.1461 9.77199 38.579 8.44986 37.6838 7.35963C37.5733 7.2252 37.414 7.14015 37.2408 7.1232C37.0676 7.10626 36.8948 7.1588 36.7604 7.26928C36.6259 7.37975 36.5409 7.53911 36.5239 7.71228C36.507 7.88546 36.5595 8.05828 36.67 8.19272C39.9523 12.0947 37.0391 18.2782 31.9271 18.2165C30.9946 18.2159 30.0745 18.0026 29.2369 17.5929C28.3992 17.1832 27.666 16.5878 27.093 15.8521C26.5201 15.1164 26.1224 14.2597 25.9304 13.3472C25.7383 12.4347 25.7569 11.4904 25.9846 10.5862C26.2124 9.68193 26.6434 8.84154 27.2449 8.12892C27.8463 7.4163 28.6023 6.85023 29.4555 6.47376C30.3086 6.09728 31.2363 5.92033 32.1681 5.95635C33.0999 5.99237 34.0112 6.24042 34.8328 6.68163C34.9859 6.76037 35.1639 6.77575 35.3283 6.72446C35.4927 6.67316 35.6304 6.55931 35.7116 6.40744C35.7928 6.25558 35.8111 6.07788 35.7625 5.91266C35.7139 5.74744 35.6023 5.60795 35.4518 5.52426C34.151 4.83038 32.6739 4.53708 31.2068 4.68131C29.7396 4.82554 28.3479 5.40084 27.2072 6.33473C17.0873 0.695322 3.98161 7.70781 3.01695 19.278C2.73881 22.2274 3.25775 25.1974 4.51956 27.8777C4.73271 28.3062 4.78851 28.7959 4.67723 29.2613L2.64964 36.8212C2.62151 36.9322 2.62271 37.0487 2.65312 37.1591C2.68354 37.2696 2.74212 37.3703 2.82314 37.4513C2.90416 37.5323 3.00483 37.5909 3.11529 37.6213C3.22576 37.6517 3.34222 37.6529 3.45328 37.6247L11.0131 35.5965C11.4769 35.4804 11.967 35.5361 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</ul> </div> </div> </header> <section class=ss-banner--nps-home> <div class="container custom-container"> <h1 class="ss-banner-title--2">NPS&REG; Survey Platform</h1> <p class=ss-p-text--nps-home>Turn customers into Promoters.</p> <div class="flex_row flex_row--align-start ss-signup--cta "> <div class="ss_email_signup flex_column"> <form class="email_signup " method=post> <div class="ss-email-signup--popup disappear"> <p>Please enter a valid Email ID.</p> </div> <div class=input-container> <input aria-label="Sign Up" type=email name=ss_email placeholder="Your Work Email" required> </div> <button type=submit data-loading-text=Signup...>Signup for Free</button> </form> <p class=ss-email-signup--info><span>14-Day Free Trial</span> • Cancel Anytime • No Credit Card Required • <a href=/request-demo />Need a Demo?</a></p> </div> </div> </div> <img src=https://static.surveysparrow.com/site/assets/ss-dots-pattern-bg.svg class=ss-dots-pattern-bg--1 alt="Dots Pattern Background"> <img src=https://static.surveysparrow.com/site/assets/ss-dots-pattern-bg.svg class=ss-dots-pattern-bg--2 alt="Dots Pattern Background"> </section> <section class="ss-section--nps-home ss-section1--nps-home"> <div class="container custom-container"> <h2 class="ss-heading-text--nps-home">The Best<br> NPS&REG; Survey Platform</h2> <p class=ss-p-text--nps-home>Grow your business with a continuous feedback loop. NPS&REG; is one of the finest customer loyalty barometers used by companies, around the world. Station feedback silos at all touchpoints, track & improve your Net Promoter Score℠, and enrich customer loyalty.</p> <p class="ss-p-text--nps-home ">SurveySparrow’s NPS&REG; Survey Platform is built to help you decode customer sentiments, uncover loyalty insights, and drive growth. How?</p> <div class="ss-section--nps-home--feedback-loop wpt--lg"> <div class=ss-section--nps-home--feedback-loop_content> <div class="feedback-loop_content--left wmb--xl"> <h2 class="ss-heading-text--nps-home"> Grow</h2> <p class=ss-p-text--nps-home>Gather reviews from promoters. Acquire new customers. Progress.</p> </div> <div class=feedback-loop_content--left> <h2 class="ss-heading-text--nps-home"> Improve</h2> <p class=ss-p-text--nps-home>Learn from your customers. Take action. Measure progress.</p> </div> </div> <div class=feedback-loop_image> <img src=https://static.surveysparrow.com/site/assets/nps/v4/net-promoter-score-software.svg alt="Net Promoter Score℠ software." title="Net Promoter Score℠ Software" class=feedback-loop_image-bg loading=lazy> <img src=https://static.surveysparrow.com/site/assets/nps/v4/continuous-feedback-loop-nps.svg title="Continous Feedback Loop" alt="Listen, improve, analyze, and grow with Net Promoter Score℠." class=feedback-loop_image-fg loading=lazy> </div> <div class=ss-section--nps-home--feedback-loop_content> <div class="feedback-loop_content--right wmb--xl"> <h2 class="ss-heading-text--nps-home"> Listen</h2> <p class=ss-p-text--nps-home>Collect customer feedback. Cover all crucial touchpoints.</p> </div> <div class=feedback-loop_content--right> <h2 class="ss-heading-text--nps-home"> Analyze</h2> <p class=ss-p-text--nps-home>Track NPS&REG;. Study feedback. Uncover loyalty-driving factors.</p> </div> </div> </div> </div> </section> <section class="ss-section--nps-home ss-section2--nps-home"> <div class="container custom-container"> <h2 class="ss-heading-text--nps-home">NPS&REG; Survey Platform<br> Must-have Features</h2> <div class=row> <div class="col-sm-6 column1"> <div class=feature> <div class=flex-container> <div class=flex-item> <img src=https://static.surveysparrow.com/site/assets/nps/v4/track-nps-trend.svg width=48 height=48 alt="Add Dynamic Lists & segment" loading=lazy> </div> <div class=flex-item> Add Dynamic Lists<br> & segment</div> </div> <p class=ss-p-text--nps-home>Create dynamic lists and segment your respondents easily based on any criteria. Get an in-depth analysis of your customer persona and manage follow-ups easily.</p> </div> <div class=feature> <div class=flex-container> <div class=flex-item> <img src=https://static.surveysparrow.com/site/assets/nps/v4/automate-get-things-done.svg width=48 height=48 alt="Automate & get things done" loading=lazy> </div> <div class=flex-item> Automate & get<br> things done</div> </div> <p class=ss-p-text--nps-home>Automate Net Promoter Score℠ surveys based on your preference. Choose the time, frequency, and add the list of contacts. Configure & set in the recurring mode. Track NPS&REG; over time and benchmark with industry standards.</p> </div> <div class=feature> <div class=flex-container> <div class=flex-item> <img src=https://static.surveysparrow.com/site/assets/nps/v4/analyze-real-time-dashboard.svg width=48 height=48 alt="Analyze real-time dynamic Dashboard" loading=lazy> </div> <div class=flex-item> Analyze real-time<br> dynamic Dashboard</div> </div> <p class=ss-p-text--nps-home>Monitor Net Promoter Score℠ with time. View responses each from promoters, passives, and detractors. Filter responses and gather insights.</p> </div> </div> <div class="col-sm-6 column2"> <div class=feature> <div class=flex-container> <div class=flex-item> <img src=https://static.surveysparrow.com/site/assets/nps/v4/share-followup-questions.svg width=48 height=48 alt="Share follow-up questions & emails" loading=lazy> </div> <div class=flex-item> Share follow-up<br> questions & emails</div> </div> <p class=ss-p-text--nps-home>Add follow-up questions to know the ‘Why’ behind everything. It’s best to have an open-ended text question to get in-depth insights. Share custom follow-up emails to your promoters, passives, & detractors, and close the loop.</p> </div> <div class=feature> <div class=flex-container> <div class=flex-item> <img src=https://static.surveysparrow.com/site/assets/nps/v4/distribute-easily-via-sms.svg width=48 height=48 alt="Distribute easily viaSMS, Email, In-app" loading=lazy> </div> <div class=flex-item> Distribute easily via<br> SMS, Email, In-app</div> </div> <p class=ss-p-text--nps-home>Embed an NPS&REG; survey in your app, share Net Promoter Score℠ survey emails, or send SMS surveys to your customers. Make it convenient for your customers and for you too!</p> </div> <div class=feature> <div class=flex-container> <div class=flex-item> <img src=https://static.surveysparrow.com/site/assets/nps/v4/conduct-sentiment-analysis.svg width=48 height=48 alt="Conduct Sentiment Analysis & view Wordcloud" loading=lazy> </div> <div class=flex-item> Conduct Sentiment<br> Analysis & view Wordcloud</div> </div> <p class=ss-p-text--nps-home>Decode customer sentiments easily with sentiment analysis. Pick out their insights and get a word cloud to have a clear & concise understanding of the loyalty factor.</p> </div> </div> </div> </div> </section> <section class="ss-section--nps-home ss-section3--nps-home"> <div class="container custom-container"> <h2 class="ss-heading-text--nps-home">NPS&REG; Platform that blends into<br> your business routine</h2> <div class=wrapper> <div class=feature> <h6>Close the loop with Response Management</h6> <p class=ss-p-text--nps-home>All your responses at one place. Assign responses as tickets to any employee in your organization. Check the status and track it right from the assignment, investigation, and resolution. </p> </div> <div class=feature> <h6>Set-up your NPS&REG; Survey Platform at one go</h6> <p class=ss-p-text--nps-home>Brand the NPS&REG; survey with your logo, name, and style it to your heart’s fill. Add the email subject, body, and get a live preview of your Net Promoter Score℠ survey email instantly. Share personalized follow-up questions separately for promoters, passives, and detractors.</p> </div> <div class=feature> <h6>Integrate with your existing system using Workflows & Alerts</h6> <p class=ss-p-text--nps-home>Receive rule-based notification or alerts. For instance, alert and assign to your customer success team upon receiving a response with a rating less than 4 on our NPS&REG; platform. Share personalized follow-up emails to customers based on the score. Create actionable workflows and work on every customer.</p> </div> </div> </div> <img src=https://static.surveysparrow.com/site/assets/ss-dots-pattern-bg.svg class=ss-dots-pattern-bg--1 alt="Dots Pattern Background" loading=lazy> <img src=https://static.surveysparrow.com/site/assets/ss-dots-pattern-bg.svg class=ss-dots-pattern-bg--2 alt="Dots Pattern Background" loading=lazy> </section> <section class="ss-section--nps-home ss-section4--nps-home"> <div class="container custom-container"> <h2 class="ss-heading-text--nps-home">What’s more to our NPS&REG;<br> Survey Platform?</h2> <p class="ss-p-text--nps-home text-center">Streamline your employee pulse feedback with Slack-SurveySparrow integration</p> <div class=flex-container> <div class=flex-item> <img src=https://static.surveysparrow.com/site/assets/nps/v4/segment-audience-custom-fields.png title="Segment Audience" alt loading=lazy> </div> <div class=flex-item> <h6>Segment audience with custom fields</h6> <p class=ss-p-text--nps-home>Uncover deeper insights by sorting your Net Promoter Score℠ using custom fields like location, date of feedback submission, etc. Segment your customers instantly and adopt different follow-up strategies. With our NPS&REG; platform, it’s as easy as things can get.</p> </div> </div> <div class=flex-container> <div class=flex-item> <img src=https://static.surveysparrow.com/site/assets/nps/v4/schedule-surveys-to-collect-feedback-periodically.png title="Collect Feedback Periodically" alt="Set up a cyclic feedback system. Automate the process; save your time and efforts with our NPS&REG; survey platform" loading=lazy> </div> <div class=flex-item> <h6>Collect feedback periodically</h6> <p class=ss-p-text--nps-home>Schedule surveys for periodic intervals. Configure the survey settings once and forget about it. Set up a cyclic feedback system. Automate the process; save your time and efforts with our NPS&REG; survey platform.</p> </div> </div> <div class=flex-container> <div class=flex-item> <img src=https://static.surveysparrow.com/site/assets/nps/v4/throttle-your-nps-surveys.png title="NPS&REG; Survey Throttling" alt="SurveySparrow’s NPS&REG; survey platform’s Throttling feature ensures that no respondent is surveyed until a configured time" loading=lazy> </div> <div class=flex-item> <h6>Throttle your surveys</h6> <p class=ss-p-text--nps-home>Don’t bombard your customers with one NPS&REG; survey after another. Why annoy them? Use SurveySparrow’s NPS&REG; survey platform’s Throttling feature to ensure no respondent is surveyed until a configured time. Enter the days, 90 for example, and the batch of respondents will be surveyed only after a quarter.</p> </div> </div> <div class=flex-container> <div class=flex-item> <img src=https://static.surveysparrow.com/site/assets/nps/v4/view-and-monitor-customer-journey.png title="Analyze Customer Journey" alt="Inspect and understand the complete journey of a customer and their experience with your brand using our NPS&REG; software" loading=lazy> </div> <div class=flex-item> <h6>View customer journey</h6> <p class=ss-p-text--nps-home>Inspect and understand the complete journey of a customer and their experience with your brand using our NPS&REG; software. With the feedback from all their interactions, map the customer journey clearly, and identify the pain-points easily.</p> </div> </div> </div> </section> <section class="ss-section--nps-home ss-section5--nps-home"> <div class="container custom-container"> <div class="flex_row flex_row--align-start"> <div class="col-md-6 col-sm-6 col-xs-12"> <img src=https://static.surveysparrow.com/site/assets/nps/v4/app-integrations-nps-software.svg class="img-responsive img-container" alt="Integrate with your day-to-day applications easily." title="App Integrations" loading=lazy> </div> <div class="col-md-6 col-sm-6 col-xs-12 nps-home-feature-content--wrapper"> <h3 class="ss-heading-text--nps-home"> Integrate with any <br> day-to-day app of yours</h3> <div class="flex_column nps-feature-right--content"> <div class="flex_row flex_row--row-mob pb--xl title_wrapper"> <img src=https://static.surveysparrow.com/site/assets/nps/webhook-integration-nps-software.png class="img-responsive img-avatar" alt="Create workflows using webhooks." title=Webhooks loading=lazy> <h4> Webhooks</h4> </div> <div class="flex_row flex_row--row-mob pb--xl title_wrapper"> <img src=https://static.surveysparrow.com/site/assets/nps/nps-workflow-api.png class="img-responsive img-avatar" alt="Connect different apps using API " title=API loading=lazy> <h4> API</h4> </div> <div class="flex_row flex_row--row-mob pb--xl title_wrapper"> <img src=https://static.surveysparrow.com/site/assets/nps/nps-software-zapier-integration.png class="img-responsive img-avatar" alt="Integrate different applications using Zapier. 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