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Agilent’s agile transformation journey | Atlassian
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component__heading-textblock--right compact"> <h3 class="fnt-wt font-wt- fnt-mg font-mgn- fnt-ln font-lnh- heading" > Jira Service Management </h3> <p>High-velocity service delivery</p> </div> </div> </a> </div> <div class="component s0 between hide-all component--block" style="margin:4px 0;padding:0;" > <a href="https://trello.com/home" class="component--block__link" data-event="clicked" data-uuid="1cf0174b-9a" data-event-component="linkButton" data-event-container="block" data-schema-version="1" data-product-key="jiraSoftware" > <div class="component component--image-heading-textblock with-flex margin-default"> <div class="component__image component__image--left compact"> <img id="6069d7e9" alt="" class="component__image" style="width:44px;height:44px;" src="https://wac-cdn.atlassian.com/misc-assets/adg4-nav/prod-icon-Trello.svg" loading="lazy" /> </div> <div class="component__heading-textblock component__heading-textblock--right compact"> <h3 class="fnt-wt font-wt- fnt-mg font-mgn- fnt-ln font-lnh- heading" > Trello </h3> <p>Organized & visualized work</p> </div> </div> </a> </div> <div class="component s0 between component--block" style="margin:4px 0;padding:0;" > <a href="/software/rovo" class="component--block__link" data-event="clicked" data-uuid="154e84e5-f5" data-event-component="linkButton" data-event-container="block" data-schema-version="1" data-product-key="jiraSoftware" > <div class="component component--image-heading-textblock with-flex margin-default"> <div class="component__image component__image--left compact"> <img id="1a28c744" alt="Rovo icon" class="component__image" style="width:44px;height:44px;" src="https://wac-cdn-bfldr.atlassian.com/K3MHR9G8/at/k5xhw8hpqxghzb55nfktt4/logo-light_Rovo_mark_brand_RGB.svg" loading="lazy" /> </div> <div class="component__heading-textblock component__heading-textblock--right compact"> <h3 class="fnt-wt font-wt- fnt-mg font-mgn- fnt-ln font-lnh- heading" > Rovo <span class="lozenge blue200 text-adg4secondarynavy">NEW</span> </h3> <p>Unlock enterprise knowledge</p> </div> </div> </a> </div> <div class="component s0 between component--block" style="margin:4px 0;padding:0;" > <a href="/software/jira/product-discovery" class="component--block__link" data-event="clicked" data-uuid="44176d6a-9a" data-event-component="linkButton" data-event-container="block" data-schema-version="1" data-product-key="jiraSoftware" > <div class="component component--image-heading-textblock with-flex margin-default"> <div class="component__image component__image--left compact"> <img id="61053761" alt="" class="component__image" style="width:44px;height:44px;" src="https://wac-cdn.atlassian.com/misc-assets/adg4-nav/prod-icon-Jira-Product-Discovery.svg" loading="lazy" /> </div> <div class="component__heading-textblock component__heading-textblock--right compact"> <h3 class="fnt-wt font-wt- fnt-mg font-mgn- fnt-ln font-lnh- heading" > Jira Product Discovery <span class="lozenge blue200 text-adg4secondarynavy">NEW</span> </h3> <p>Capture & prioritize ideas</p> </div> </div> </a> </div> <div class="component s0 between component--block" style="margin:4px 0;padding:0;" > <a href="/software/compass" class="component--block__link" data-event="clicked" data-uuid="a182ac56-4e" data-event-component="linkButton" data-event-container="block" data-schema-version="1" data-product-key="jiraSoftware" > <div class="component component--image-heading-textblock with-flex margin-default"> <div class="component__image component__image--left compact"> <img id="659f8f31" alt="" class="component__image" style="width:44px;height:44px;" src="https://wac-cdn.atlassian.com/misc-assets/adg4-nav/prod-icon-Compass.svg" loading="lazy" /> </div> <div class="component__heading-textblock component__heading-textblock--right compact"> <h3 class="fnt-wt font-wt- fnt-mg font-mgn- fnt-ln font-lnh- heading" > Compass <span class="lozenge blue200 text-adg4secondarynavy">NEW</span> </h3> <p>Optimize software health</p> </div> </div> </a> </div> <div class="component s0 between component--block" style="margin:4px 0;padding:0;" > <a href="/software/guard" class="component--block__link" data-event="clicked" data-uuid="50063449-6b" data-event-component="linkButton" data-event-container="block" data-schema-version="1" data-product-key="jiraSoftware" > <div class="component component--image-heading-textblock with-flex margin-default"> <div class="component__image component__image--left compact"> <img id="58aaa51d" alt="" class="component__image" style="width:44px;height:44px;" src="https://wac-cdn.atlassian.com/misc-assets/adg4-nav/prod-icon-Guard.svg" loading="lazy" /> </div> <div class="component__heading-textblock component__heading-textblock--right compact"> <h3 class="fnt-wt font-wt- fnt-mg font-mgn- fnt-ln font-lnh- heading" > Guard <span class="lozenge blue200 text-adg4secondarynavy">NEW</span> </h3> <p>Enhanced cloud security</p> </div> </div> </a> </div> <div class="component s0 between component--block" style="margin:4px 0;padding:0;" > <a href="/software/loom" class="component--block__link" data-event="clicked" data-uuid="6ee54a1e-1e" data-event-component="linkButton" data-event-container="block" data-schema-version="1" data-product-key="jiraSoftware" > <div class="component component--image-heading-textblock with-flex margin-default"> <div class="component__image component__image--left compact"> <img id="e12ac81c" alt="" class="component__image" style="width:44px;height:44px;" src="https://wac-cdn.atlassian.com/misc-assets/adg4-nav/prod-icon-Loom.svg" loading="lazy" /> </div> <div class="component__heading-textblock component__heading-textblock--right compact"> <h3 class="fnt-wt font-wt- fnt-mg font-mgn- fnt-ln font-lnh- heading" > Loom <span class="lozenge blue200 text-adg4secondarynavy">NEW</span> </h3> <p>Quick, async video updates</p> </div> </div> </a> </div> </div> </div> </div> <div id="tab-e0500fdf-b128-45d6-93b4-b062a202b657" class="singular-tab-content "> <h5 class="mobile-title eyebrows"> Developers </h5> <div class="component component--block products-tab-contents nav-two-col" style="margin:0;" > <div class="intra-div flexRow alignContentStart alignItemsStart justifyStart wrap no s0 between flexColSm has-border border-color- padding-24 padding-style-allSides allSides border-radius-default border-width-0"> <div class="component s0 between component--block" style="margin:4px 0;padding:0;" > <a href="/software/jira" class="component--block__link" data-event="clicked" data-uuid="676acbb3-62" data-event-component="linkButton" data-event-container="block" data-schema-version="1" data-product-key="jiraSoftware" > <div class="component component--image-heading-textblock with-flex margin-default"> <div class="component__image component__image--left compact"> <img id="29306f11" alt="" class="component__image" style="width:44px;height:44px;" src="https://wac-cdn.atlassian.com/misc-assets/adg4-nav/prod-icon-Jira.svg" loading="lazy" /> </div> <div class="component__heading-textblock component__heading-textblock--right compact"> <h3 class="fnt-wt font-wt- fnt-mg font-mgn- fnt-ln font-lnh- heading" > Jira </h3> <p>Flexible project management</p> </div> </div> </a> </div> <div class="component s0 between component--block" style="margin:4px 0;padding:0;" > <a href="/software/bitbucket" class="component--block__link" data-event="clicked" data-uuid="c33432cf-d2" data-event-component="linkButton" data-event-container="block" data-schema-version="1" data-product-key="jiraSoftware" > <div class="component component--image-heading-textblock with-flex margin-default"> <div class="component__image component__image--left compact"> <img id="04091352" alt="" class="component__image" style="width:44px;height:44px;" src="https://wac-cdn.atlassian.com/misc-assets/adg4-nav/prod-icon-Bitbucket.svg" loading="lazy" /> </div> <div class="component__heading-textblock component__heading-textblock--right compact"> <h3 class="fnt-wt font-wt- fnt-mg font-mgn- fnt-ln font-lnh- heading" > Bitbucket </h3> <p>Collaborative code repos</p> </div> </div> </a> </div> <div class="component s0 between component--block" style="margin:4px 0;padding:0;" > <a href="/software/compass" class="component--block__link" data-event="clicked" data-uuid="b189cc6c-90" data-event-component="linkButton" data-event-container="block" data-schema-version="1" data-product-key="jiraSoftware" > <div class="component component--image-heading-textblock with-flex margin-default"> <div class="component__image component__image--left compact"> <img id="461b52ba" alt="" class="component__image" style="width:44px;height:44px;" src="https://wac-cdn.atlassian.com/misc-assets/adg4-nav/prod-icon-Compass.svg" loading="lazy" /> </div> <div class="component__heading-textblock component__heading-textblock--right compact"> <h3 class="fnt-wt font-wt- fnt-mg font-mgn- fnt-ln font-lnh- heading" > Compass <span class="lozenge blue200 text-adg4secondarynavy">NEW</span> </h3> <p>Optimize software health</p> </div> </div> </a> </div> </div> </div> </div> <div id="tab-c014fb24-377d-4a31-89c4-6071c19f8a95" class="singular-tab-content "> <h5 class="mobile-title eyebrows"> Product Managers </h5> <div class="component component--block products-tab-contents nav-two-col" style="margin:0;" > <div class="intra-div flexRow alignContentStart alignItemsStart justifyStart wrap no s0 between flexColSm has-border border-color- padding-24 padding-style-allSides allSides border-radius-default border-width-0"> <div class="component s0 between component--block" style="margin:4px 0;padding:0;" > <a href="/software/jira" class="component--block__link" data-event="clicked" data-uuid="290c4dc3-76" data-event-component="linkButton" data-event-container="block" data-schema-version="1" data-product-key="jiraSoftware" > <div class="component component--image-heading-textblock with-flex margin-default"> <div class="component__image component__image--left compact"> <img id="a76bb88f" alt="" class="component__image" style="width:44px;height:44px;" src="https://wac-cdn.atlassian.com/misc-assets/adg4-nav/prod-icon-Jira.svg" loading="lazy" /> </div> <div class="component__heading-textblock component__heading-textblock--right compact"> <h3 class="fnt-wt font-wt- fnt-mg font-mgn- fnt-ln font-lnh- heading" > Jira </h3> <p>Flexible project management</p> </div> </div> </a> </div> <div class="component s0 between component--block" style="margin:4px 0;padding:0;" > <a href="/software/confluence" class="component--block__link" data-event="clicked" data-uuid="6ce391a6-10" data-event-component="linkButton" data-event-container="block" data-schema-version="1" data-product-key="jiraSoftware" > <div class="component component--image-heading-textblock with-flex margin-default"> <div class="component__image component__image--left compact"> <img id="50f44221" alt="" class="component__image" style="width:44px;height:44px;" src="https://wac-cdn.atlassian.com/misc-assets/adg4-nav/prod-icon-Confluence.svg" loading="lazy" /> </div> <div class="component__heading-textblock component__heading-textblock--right compact"> <h3 class="fnt-wt font-wt- fnt-mg font-mgn- fnt-ln font-lnh- heading" > Confluence </h3> <p>Knowledge, all in one place</p> </div> </div> </a> </div> <div class="component s0 between component--block" style="margin:4px 0 ;padding:0;" > <a href="/software/jira/product-discovery" class="component--block__link" data-event="clicked" data-uuid="b6e816c2-90" data-event-component="linkButton" data-event-container="block" data-schema-version="1" data-product-key="jiraSoftware" > <div class="component component--image-heading-textblock with-flex margin-default"> <div class="component__image component__image--left compact"> <img id="38733354" alt="" class="component__image" style="width:44px;height:44px;" src="https://wac-cdn.atlassian.com/misc-assets/adg4-nav/prod-icon-Jira-Product-Discovery.svg" loading="lazy" /> </div> <div class="component__heading-textblock component__heading-textblock--right compact"> <h3 class="fnt-wt font-wt- fnt-mg font-mgn- fnt-ln font-lnh- heading" > Jira Product Discovery <span class="lozenge blue200 text-adg4secondarynavy">NEW</span> </h3> <p>Capture & prioritize ideas</p> </div> </div> </a> </div> </div> </div> </div> <div id="tab-3d19a5a4-952c-4fb1-9f13-7892fa162cec" class="singular-tab-content "> <h5 class="mobile-title eyebrows"> IT professionals </h5> <div class="component component--block products-tab-contents nav-two-col" style="margin:0;" > <div class="intra-div flexRow alignContentStart alignItemsStart justifyStart wrap no s0 between flexColSm has-border border-color- padding-24 padding-style-allSides allSides border-radius-default border-width-0"> <div class="component s0 between component--block" style="margin:4px 0;padding:0;" > <a href="/software/jira/service-management" class="component--block__link" data-event="clicked" data-uuid="1c45f049-49" data-event-component="linkButton" data-event-container="block" data-schema-version="1" data-product-key="jiraSoftware" > <div class="component component--image-heading-textblock with-flex margin-default"> <div class="component__image component__image--left compact"> <img id="74cb2c5b" alt="" class="component__image" style="width:44px;height:44px;" src="https://wac-cdn.atlassian.com/misc-assets/adg4-nav/prod-icon-Jira-Service-Management.svg" loading="lazy" /> </div> <div class="component__heading-textblock component__heading-textblock--right compact"> <h3 class="fnt-wt font-wt- fnt-mg font-mgn- fnt-ln font-lnh- heading" > Jira Service Management </h3> <p>High-velocity service delivery</p> </div> </div> </a> </div> <div class="component s0 between component--block" style="margin:4px 0;padding:0;" > <a href="/software/guard" class="component--block__link" data-event="clicked" data-uuid="923a9b01-40" data-event-component="linkButton" data-event-container="block" data-schema-version="1" data-product-key="jiraSoftware" > <div class="component component--image-heading-textblock with-flex margin-default"> <div class="component__image component__image--left compact"> <img id="cd74c518" alt="" class="component__image" style="width:44px;height:44px;" src="https://wac-cdn.atlassian.com/misc-assets/adg4-nav/prod-icon-Guard.svg" loading="lazy" /> </div> <div class="component__heading-textblock component__heading-textblock--right compact"> <h3 class="fnt-wt font-wt- fnt-mg font-mgn- fnt-ln font-lnh- heading" > Guard <span class="lozenge blue200 text-adg4secondarynavy">NEW</span> </h3> <p>Enhanced cloud security</p> </div> </div> </a> </div> </div> </div> </div> <div id="tab-e3ef4fba-ad10-4f84-af12-2f6f6d1efd67" class="singular-tab-content "> <h5 class="mobile-title eyebrows"> Business Teams </h5> <div class="component component--block products-tab-contents nav-two-col" style="margin:0;" > <div class="intra-div flexRow alignContentStart alignItemsStart justifyStart wrap no s0 between flexColSm has-border border-color- padding-24 padding-style-allSides allSides border-radius-default border-width-0"> <div class="component s0 between component--block" style="margin:4px 0;padding:0;" > <a href="/software/jira" class="component--block__link" data-event="clicked" data-uuid="13474f83-26" data-event-component="linkButton" data-event-container="block" data-schema-version="1" data-product-key="jiraSoftware" > <div class="component component--image-heading-textblock with-flex margin-default"> <div class="component__image component__image--left compact"> <img id="1ef222e7" alt="" class="component__image" style="width:44px;height:44px;" src="https://wac-cdn.atlassian.com/misc-assets/adg4-nav/prod-icon-Jira.svg" loading="lazy" /> </div> <div class="component__heading-textblock component__heading-textblock--right compact"> <h3 class="fnt-wt font-wt- fnt-mg font-mgn- fnt-ln font-lnh- heading" > Jira </h3> <p>Flexible project management</p> </div> </div> </a> </div> <div class="component s0 between component--block" style="margin:4px 0;padding:0;" > <a href="/software/confluence" class="component--block__link" data-event="clicked" data-uuid="4b6d0074-94" data-event-component="linkButton" data-event-container="block" data-schema-version="1" data-product-key="jiraSoftware" > <div class="component component--image-heading-textblock with-flex margin-default"> <div class="component__image component__image--left compact"> <img id="5dc02e14" alt="" class="component__image" style="width:44px;height:44px;" src="https://wac-cdn.atlassian.com/misc-assets/adg4-nav/prod-icon-Confluence.svg" loading="lazy" /> </div> <div class="component__heading-textblock component__heading-textblock--right compact"> <h3 class="fnt-wt font-wt- fnt-mg font-mgn- fnt-ln font-lnh- heading" > Confluence </h3> <p>Knowledge, all in one place</p> </div> </div> </a> </div> <div class="component alignContentStretch alignItemsStretch justifyStart noWrap no s0 between component--block" style="margin:4px 0;padding:0;:;" > <a href="https://trello.com/home" class="component--block__link" data-event="clicked" data-uuid="05036e06-dd" data-event-component="linkButton" data-event-container="block" data-schema-version="1" data-product-key="jiraSoftware" > <div class="component component--image-heading-textblock with-flex margin-default"> <div class="component__image component__image--left compact"> <img id="f5faeacd" alt="" class="component__image" style="width:44px;height:44px;" src="https://wac-cdn.atlassian.com/misc-assets/adg4-nav/prod-icon-Trello.svg" loading="lazy" /> </div> <div class="component__heading-textblock component__heading-textblock--right compact"> <h3 class="fnt-wt font-wt- fnt-mg font-mgn- fnt-ln font-lnh- heading" > Trello </h3> <p>Organized & visualized work</p> </div> </div> </a> </div> <div class="component s0 between component--block" style="margin:4px 0;padding:0;" > <a href="/software/loom" class="component--block__link" data-event="clicked" data-uuid="c3dcae40-95" data-event-component="linkButton" data-event-container="block" data-schema-version="1" data-product-key="jiraSoftware" > <div class="component component--image-heading-textblock with-flex margin-default"> <div class="component__image component__image--left compact"> <img id="4d83dea7" alt="" class="component__image" style="width:44px;height:44px;" src="https://wac-cdn.atlassian.com/misc-assets/adg4-nav/prod-icon-Loom.svg" loading="lazy" /> </div> <div class="component__heading-textblock component__heading-textblock--right compact"> <h3 class="fnt-wt font-wt- fnt-mg font-mgn- fnt-ln font-lnh- heading" > Loom <span class="lozenge blue200 text-adg4secondarynavy">NEW</span> </h3> <p>Quick, async video updates</p> </div> </div> </a> </div> </div> </div> </div> <div id="tab-7d0e41e0-832f-4327-9102-52887f676ce2" class="singular-tab-content "> <h5 class="mobile-title eyebrows"> Leadership Teams </h5> <div class="component component--block products-tab-contents nav-two-col" style="margin:0;" > <div class="intra-div flexRow alignContentStart alignItemsStart justifyStart wrap no s0 between flexColSm has-border border-color- padding-24 padding-style-allSides allSides border-radius-default border-width-0"> <div class="component s0 between component--block" style="margin:4px 0 ;padding:0;" > <a href="/software/jira" class="component--block__link" data-event="clicked" data-uuid="3c258fc0-fc" data-event-component="linkButton" data-event-container="block" data-schema-version="1" data-product-key="jiraSoftware" > <div class="component component--image-heading-textblock with-flex margin-default"> <div class="component__image component__image--left compact"> <img id="a891fdc9" alt="" class="component__image" style="width:44px;height:44px;" src="https://wac-cdn.atlassian.com/misc-assets/adg4-nav/prod-icon-Jira.svg" loading="lazy" /> </div> <div class="component__heading-textblock component__heading-textblock--right compact"> <h3 class="fnt-wt font-wt- fnt-mg font-mgn- fnt-ln font-lnh- heading" > Jira </h3> <p>Flexible project management</p> </div> </div> </a> </div> <div class="component s0 between component--block" style="margin:4px 0 ;padding:0;" > <a href="https://loom.com" class="component--block__link" data-event="clicked" data-uuid="21331073-0f" data-event-component="linkButton" data-event-container="block" data-schema-version="1" data-product-key="jiraSoftware" > <div class="component component--image-heading-textblock with-flex margin-default"> <div class="component__image component__image--left compact"> <img id="3bbb9fed" alt="" class="component__image" style="width:44px;height:44px;" src="https://wac-cdn.atlassian.com/misc-assets/adg4-nav/prod-icon-Confluence.svg" loading="lazy" /> </div> <div class="component__heading-textblock component__heading-textblock--right compact"> <h3 class="fnt-wt font-wt- fnt-mg font-mgn- fnt-ln font-lnh- heading" > Confluence </h3> <p>Knowledge, all in one place</p> </div> </div> </a> </div> <div class="component s0 between component--block" style="margin:4px 0 ;padding:0;" > <a href="/software/loom" class="component--block__link" data-event="clicked" data-uuid="b30cd095-78" data-event-component="linkButton" data-event-container="block" data-schema-version="1" data-product-key="jiraSoftware" > <div class="component component--image-heading-textblock with-flex margin-default"> <div class="component__image component__image--left compact"> <img id="c3942edb" alt="" class="component__image" style="width:44px;height:44px;" src="https://wac-cdn.atlassian.com/misc-assets/adg4-nav/prod-icon-Loom.svg" loading="lazy" /> </div> <div class="component__heading-textblock component__heading-textblock--right compact"> <h3 class="fnt-wt font-wt- fnt-mg font-mgn- fnt-ln font-lnh- heading" > Loom <span class="lozenge blue200 text-adg4secondarynavy">NEW</span> </h3> <p>Quick, async video updates</p> </div> </div> </a> </div> <div class="component s0 between component--block" style="margin:4px 0 ;padding:0;" > <a href="/software/jira/align" class="component--block__link" data-event="clicked" data-uuid="e177e36d-f2" data-event-component="linkButton" data-event-container="block" data-schema-version="1" data-product-key="jiraSoftware" > <div class="component component--image-heading-textblock with-flex margin-default"> <div class="component__image component__image--left compact"> <img id="c3d49c45" alt="" class="component__image" style="width:44px;height:44px;" src="https://wac-cdn.atlassian.com/misc-assets/adg4-nav/prod-icon-Jira-Align.svg" loading="lazy" /> </div> <div class="component__heading-textblock component__heading-textblock--right compact"> <h3 class="fnt-wt font-wt- fnt-mg font-mgn- fnt-ln font-lnh- heading" > Jira Align </h3> <p>Enterprise-wide work planning & value</p> </div> </div> </a> </div> </div> </div> </div> </div></div> <button class="mobile-back-button"> <svg width="16" height="15" viewBox="0 0 16 15" fill="none" xmlns="http://www.w3.org/2000/svg"> <path fill-rule="evenodd" clip-rule="evenodd" d="M7.77087 14.5334C7.87109 14.4335 7.9506 14.3148 8.00485 14.1841C8.0591 14.0535 8.08702 13.9134 8.08702 13.772C8.08702 13.6306 8.0591 13.4905 8.00485 13.3599C7.9506 13.2292 7.87109 13.1105 7.77087 13.0106L3.68091 8.92576L14.0174 8.92576C14.3034 8.92576 14.5777 8.8123 14.7799 8.61033C14.9821 8.40837 15.0957 8.13444 15.0957 7.84882C15.0957 7.5632 14.9821 7.28927 14.7799 7.08731C14.5777 6.88534 14.3034 6.77188 14.0174 6.77188L3.68091 6.77188L7.77087 2.68705C7.87109 2.58712 7.9506 2.46843 8.00485 2.33778C8.0591 2.20714 8.08702 2.06709 8.08702 1.92565C8.08702 1.78421 8.0591 1.64416 8.00485 1.51351C7.9506 1.38286 7.87109 1.26418 7.77087 1.16425C7.35033 0.744243 6.6667 0.744243 6.24508 1.16425L0.315557 7.08742C0.120278 7.28171 0.00717735 7.54348 -0.00038147 7.81867V7.88005C0.00734234 8.15489 0.120439 8.41626 0.315557 8.61022L6.24508 14.5334C6.34523 14.6335 6.46415 14.713 6.59505 14.7672C6.72596 14.8213 6.86627 14.8492 7.00798 14.8492C7.14968 14.8492 7.28999 14.8213 7.4209 14.7672C7.5518 14.713 7.67072 14.6335 7.77087 14.5334Z" fill="#1868DB"/> </svg> Back </button> </div> </li> <li id="adg4-nav-link-teams" class="nav-link globalNav has-dropdown single adg4-nav-link-teams"> <button class="nav-link-button main current-page-false" data-navlinkid="nav-link-c7337bad-f071-4c96-b5a3-99d33e6c73bd" data-event="clicked" data-uuid="c7337bad-f0-link" data-event-component="linkButton" data-event-container="globalNav-navigation-link" data-schema-version="1" data-product-key="jiraSoftware" > Teams <svg class="mobile" width="6" height="10" viewBox="0 0 6 10" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M1.36377 1L5.00013 5L1.36377 9" stroke="#101214" stroke-width="2" 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loading="lazy" /> </div> </a> </div> <div class="component s0 between component--block team-card" style="margin:0;" > <a href="/teams/marketing" class="component--block__link" data-event="clicked" data-uuid="6fe6061e-15" data-event-component="linkButton" data-event-container="block" data-schema-version="1" data-product-key="jiraSoftware" > <div class="component component--image-heading-textblock"> <div class="component__image"> <img id="1126eb5b" alt="" class="component__image xs-none-top xs-compact-bottom" style="width:44px;height:28px;" src="https://wac-cdn.atlassian.com/misc-assets/adg4-nav/nav-marketing.svg" loading="lazy" /> </div> <div class="component__heading-textblock"> <h3 class="fnt-wt font-wt- fnt-mg font-mgn- fnt-ln font-lnh- heading" > Marketing </h3> <p>Collaborative strategies for marketing success</p> </div> </div> <div class="component component--image hoverable"> <img id="663b0d9c" alt="" class="component__image" style="width:44px;height:28px;" src="https://wac-cdn.atlassian.com/misc-assets/adg4-nav/nav-marketing-hover.svg" loading="lazy" /> </div> </a> </div> <div class="component s0 between component--block team-card" style="margin:0;" > <a href="/teams/it" class="component--block__link" data-event="clicked" data-uuid="bd6097b7-ae" data-event-component="linkButton" data-event-container="block" data-schema-version="1" data-product-key="jiraSoftware" > <div class="component component--image-heading-textblock"> <div class="component__image"> <img id="c99a84f3" alt="" class="component__image xs-none-top xs-compact-bottom" style="width:32px;height:28px;" src="https://wac-cdn.atlassian.com/misc-assets/adg4-nav/nav-it.svg" loading="lazy" /> </div> <div class="component__heading-textblock"> <h3 class="fnt-wt font-wt- fnt-mg font-mgn- fnt-ln font-lnh- heading" > IT </h3> <p>Deliver exceptional operations and support services.</p> </div> </div> <div class="component component--image hoverable"> <img id="b459ac25" alt="" 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data-label="Work Management" data-label-english="Work Management" class="component__link default " > Work Management </a> </div> <div class="component component--link-button "> <a href="/solutions/itsm" data-event="clicked" data-uuid="5ad93cb6-9a" data-event-component="linkButton" data-event-container="linkButton" data-schema-version="1" data-product-key="jiraSoftware" data-label="IT Service Management" data-label-english="IT Service Management" class="component__link default " > IT Service Management </a> </div> <div class="component component--link-button "> <a href="/solutions/devops" data-event="clicked" data-uuid="d013113f-55" data-event-component="linkButton" data-event-container="linkButton" data-schema-version="1" data-product-key="jiraSoftware" data-label="Agile & DevOps" data-label-english="Agile & DevOps" class="component__link default " > Agile & DevOps </a> </div> </div> <div class="component s0 between component--block col-1" > <div class="component component--heading"> 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data-product-key="jiraSoftware" data-label="Retail" data-label-english="Retail" class="component__link default " > Retail </a> </div> <div class="component component--link-button "> <a href="/industries/telecom" data-event="clicked" data-uuid="3c615ef5-97" data-event-component="linkButton" data-event-container="linkButton" data-schema-version="1" data-product-key="jiraSoftware" data-label="Telecommunications" data-label-english="Telecommunications" class="component__link default " > Telecommunications </a> </div> <div class="component component--link-button "> <a href="/industries/professional-services" data-event="clicked" data-uuid="4926e993-46" data-event-component="linkButton" data-event-container="linkButton" data-schema-version="1" data-product-key="jiraSoftware" data-label="Professional services" data-label-english="Professional services" class="component__link default " > Professional services </a> </div> <div class="component component--link-button "> <a href="/government" 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8.00485 2.33778C8.0591 2.20714 8.08702 2.06709 8.08702 1.92565C8.08702 1.78421 8.0591 1.64416 8.00485 1.51351C7.9506 1.38286 7.87109 1.26418 7.77087 1.16425C7.35033 0.744243 6.6667 0.744243 6.24508 1.16425L0.315557 7.08742C0.120278 7.28171 0.00717735 7.54348 -0.00038147 7.81867V7.88005C0.00734234 8.15489 0.120439 8.41626 0.315557 8.61022L6.24508 14.5334C6.34523 14.6335 6.46415 14.713 6.59505 14.7672C6.72596 14.8213 6.86627 14.8492 7.00798 14.8492C7.14968 14.8492 7.28999 14.8213 7.4209 14.7672C7.5518 14.713 7.67072 14.6335 7.77087 14.5334Z" fill="#1868DB"/> </svg> Back </button> </div> </li> <li id="adg4-nav-link-why-atlassian" class="nav-link globalNav has-dropdown single adg4-nav-link-why-atlassian"> <button class="nav-link-button main current-page-false" data-navlinkid="nav-link-fa47bfda-a17c-48bb-b238-3fb7545b1e42" data-event="clicked" data-uuid="fa47bfda-a1-link" data-event-component="linkButton" data-event-container="globalNav-navigation-link" data-schema-version="1" data-product-key="jiraSoftware" > Why Atlassian <svg class="mobile" width="6" height="10" viewBox="0 0 6 10" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M1.36377 1L5.00013 5L1.36377 9" stroke="#101214" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"/></svg> <svg class="desktop" width="11" height="6" viewBox="0 0 11 6" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M9.19995 1.18182L5.19995 4.81818L1.19995 1.18182" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"></path></svg> </button> <div class="dropdown-content" id="nav-link-fa47bfda-a17c-48bb-b238-3fb7545b1e42"> <div class="dropdown-content-inner"> <div class="tab-buttons-area"> </div> <div class="tab-content-area globalNav cols-1"> <div id="tab-94bac309-9300-4042-bafe-297e6188d84f" class="singular-tab-content active"> <h5 class="mobile-title eyebrows"> Why Atlassian </h5> <div class="component component--block nav-three-col" style="margin:0;" > <div 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6.77188L7.77087 2.68705C7.87109 2.58712 7.9506 2.46843 8.00485 2.33778C8.0591 2.20714 8.08702 2.06709 8.08702 1.92565C8.08702 1.78421 8.0591 1.64416 8.00485 1.51351C7.9506 1.38286 7.87109 1.26418 7.77087 1.16425C7.35033 0.744243 6.6667 0.744243 6.24508 1.16425L0.315557 7.08742C0.120278 7.28171 0.00717735 7.54348 -0.00038147 7.81867V7.88005C0.00734234 8.15489 0.120439 8.41626 0.315557 8.61022L6.24508 14.5334C6.34523 14.6335 6.46415 14.713 6.59505 14.7672C6.72596 14.8213 6.86627 14.8492 7.00798 14.8492C7.14968 14.8492 7.28999 14.8213 7.4209 14.7672C7.5518 14.713 7.67072 14.6335 7.77087 14.5334Z" fill="#1868DB"/> </svg> Back </button> </div> </li> <li id="adg4-nav-link-resources" class="nav-link globalNav has-dropdown single adg4-nav-link-resources"> <button class="nav-link-button main current-page-false" data-navlinkid="nav-link-9fc4b679-6101-4d37-be62-9764cce616cb" data-event="clicked" data-uuid="9fc4b679-61-link" data-event-component="linkButton" 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data-event-component="linkButton" data-event-container="breadcrumbs" data-schema-version="1" data-product-key="jiraSoftware" class="breadcrumbs__link">Agilent’s agile transformation journey</a></li> </ul> </div> </div> </div> </div> <div class="container component component--content-hub-page-hero" style="background-image: url('https://wac-cdn.atlassian.com/dam/jcr:55df1eaa-9486-42d0-b3e4-4d227ea946d8/TeamsBanner.svg?cdnVersion=2449');"> <div class="row reduced-row component--content-hub-page-hero--wrapper"> <div class="column column-lg-11 article--hero"> <h1> Agilent’s agile transformation journey </h1> <div class="text-oversized"> <p>How agile helped Agilent reduce errors, improve quality, and increase product capacity</p> </div> <div class="component component--author--small"> <span class=""> <img src="https://wac-cdn.atlassian.com/dam/jcr:dab800d1-8c2b-41d1-ab8a-56bc1ebe5313/David-Vermette-200x200.png?cdnVersion=2449" loading="lazy" alt="David Vermette"> </span> <span class="author-name"> By David Vermette </span> </div> </div> </div> </div> <div class="container container-fluid article-template--container below-hero"> <div class="article-template--container--main--wrapper"> <div class="row reduced-row flex-container article-template--container--main"> <div class="column column-md-3 agile-sidebar-column outer-microsite-column"> <div class="component component--microsite-nav mobile-reveal "> <div class="inner-component "> <h5>Browse topics</h5> <div class="side-links"> <div class=" microsite-nav-link "> <a href="/agile/manifesto" data-event="clicked" data-uuid="2cfc7cda-27-d79389a1-e8ef-4e5e-b5f6-c6ea818b4348" data-event-component="linkButton" data-event-container="micrositeNav" data-schema-version="1" data-product-key="jiraSoftware" class=" microsite-nav-child-link level1"> Agile manifesto </a> </div> <div class=" microsite-nav-link "> <a href="/agile/scrum" data-event="clicked" data-uuid="2cfc7cda-27-26556439-5e73-4be0-a5c9-0ca692cacb15" 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data-uuid="2cfc7cda-27-cbe7456e-ab33-4aaf-9d8c-0f4bc5c3480d" data-event-component="linkButton" data-event-container="micrositeNav" data-schema-version="1" data-product-key="jiraSoftware" class=" microsite-nav-child-link level2"> Roles </a> </div> <div class=" microsite-nav-link "> <a href="/agile/scrum/scrum-of-scrums" data-event="clicked" data-uuid="2cfc7cda-27-dd91d968-de27-4d79-b3af-ef30a4b7fdbe" data-event-component="linkButton" data-event-container="micrositeNav" data-schema-version="1" data-product-key="jiraSoftware" class=" microsite-nav-child-link level2"> Scrum of scrums </a> </div> <div class=" microsite-nav-link "> <a href="/agile/scrum/artifacts" data-event="clicked" data-uuid="2cfc7cda-27-f5f86ee3-7f3b-49a7-bbe8-a2f650dab43d" data-event-component="linkButton" data-event-container="micrositeNav" data-schema-version="1" data-product-key="jiraSoftware" class=" microsite-nav-child-link level2"> Agile scrum artifacts </a> </div> <div class=" microsite-nav-link "> <a href="/agile/scrum/scrum-metrics" data-event="clicked" data-uuid="2cfc7cda-27-3eeea50f-d883-46bc-a709-47acbc23ea90" data-event-component="linkButton" data-event-container="micrositeNav" data-schema-version="1" data-product-key="jiraSoftware" class=" microsite-nav-child-link level2"> Scrum metrics </a> </div> <div class=" microsite-nav-link "> <a href="/agile/scrum/jira-confluence-scrum" data-event="clicked" data-uuid="2cfc7cda-27-2e3561b6-6df2-4558-854c-796b793674c5" data-event-component="linkButton" data-event-container="micrositeNav" data-schema-version="1" data-product-key="jiraSoftware" class=" microsite-nav-child-link level2"> Jira Confluence scrum </a> </div> <div class=" microsite-nav-link "> <a href="/agile/scrum/agile-vs-scrum" data-event="clicked" data-uuid="2cfc7cda-27-02916850-985a-4012-b17a-ebf2338fbf4a" data-event-component="linkButton" data-event-container="micrositeNav" data-schema-version="1" data-product-key="jiraSoftware" class=" microsite-nav-child-link level2"> Agile vs Scrum </a> </div> <div class=" microsite-nav-link "> <a href="/agile/scrum/backlog-refinement" data-event="clicked" data-uuid="2cfc7cda-27-d4285325-4f9c-4a46-8f11-da767695b2bc" data-event-component="linkButton" data-event-container="micrositeNav" data-schema-version="1" data-product-key="jiraSoftware" class=" microsite-nav-child-link level2"> Backlog Refinement Guide </a> </div> </div> </div> <div class=" microsite-nav-link "> <a href="/agile/kanban" data-event="clicked" data-uuid="2cfc7cda-27-b4c5346e-c33e-4ab1-8632-1877da43e7b1" data-event-component="linkButton" data-event-container="micrositeNav" data-schema-version="1" data-product-key="jiraSoftware" class="is-nested-microsite-nav microsite-nav-child-link has-children level1"> <div class="microsite-nav-indicator"></div> Kanban </a> <div class="nested-links l1"> <div class="mobile-header-link"> <div class="microsite-nav-indicator"></div> Back </div> <div class="microsite-nav-link main-parent"> <a href="/agile/kanban" data-event="clicked" data-uuid="2cfc7cda-27-b4c5346e-c33e-4ab1-8632-1877da43e7b1-child" data-event-component="linkButton" data-event-container="micrositeNav" data-schema-version="1" data-product-key="jiraSoftware" class="microsite-nav-child-link level1"> Overview </a> </div> <div class=" microsite-nav-link "> <a href="/agile/kanban/boards" data-event="clicked" data-uuid="2cfc7cda-27-fb2ccb18-cf38-4875-b5bf-c5173295ed41" data-event-component="linkButton" data-event-container="micrositeNav" data-schema-version="1" data-product-key="jiraSoftware" class=" microsite-nav-child-link level2"> Boards </a> </div> <div class=" microsite-nav-link "> <a href="/agile/kanban/wip-limits" data-event="clicked" data-uuid="2cfc7cda-27-6aefcad7-7501-4bf5-828d-04c4db7dd503" data-event-component="linkButton" data-event-container="micrositeNav" data-schema-version="1" data-product-key="jiraSoftware" class=" microsite-nav-child-link level2"> WIP limits </a> </div> <div class=" microsite-nav-link "> <a href="/agile/kanban/kanban-vs-scrum" data-event="clicked" data-uuid="2cfc7cda-27-e7e6d9a5-ded0-4f7a-9490-cdd4b3c98dd0" data-event-component="linkButton" data-event-container="micrositeNav" data-schema-version="1" data-product-key="jiraSoftware" class=" microsite-nav-child-link level2"> Kanban vs Scrum </a> </div> <div class=" microsite-nav-link "> <a href="/agile/kanban/kanplan" data-event="clicked" data-uuid="2cfc7cda-27-c8e103e2-12c8-4ed7-b2cc-9e3aaf453d20" data-event-component="linkButton" data-event-container="micrositeNav" data-schema-version="1" data-product-key="jiraSoftware" class=" microsite-nav-child-link level2"> Kanplan </a> </div> <div class=" microsite-nav-link "> <a href="/agile/kanban/cards" data-event="clicked" data-uuid="2cfc7cda-27-bd183f3a-bc3b-488a-a56a-251c4b01e377" data-event-component="linkButton" data-event-container="micrositeNav" data-schema-version="1" data-product-key="jiraSoftware" class=" microsite-nav-child-link level2"> Kanban cards </a> </div> </div> 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href="/agile/project-management/project-management-intro" data-event="clicked" data-uuid="2cfc7cda-27-9d8b1363-0e99-45ac-9a3e-113eb1e40059" data-event-component="linkButton" data-event-container="micrositeNav" data-schema-version="1" data-product-key="jiraSoftware" class=" microsite-nav-child-link level2"> Project management intro </a> </div> <div class=" microsite-nav-link "> <a href="/agile/project-management/workflow" data-event="clicked" data-uuid="2cfc7cda-27-5c0e4786-9d08-4484-93a9-8cd6edc11d17" data-event-component="linkButton" data-event-container="micrositeNav" data-schema-version="1" data-product-key="jiraSoftware" class=" microsite-nav-child-link level2"> Workflow </a> </div> <div class=" microsite-nav-link "> <a href="/agile/project-management/epics-stories-themes" data-event="clicked" data-uuid="2cfc7cda-27-c00b9c59-c524-4e6a-9702-acab664c96f3" data-event-component="linkButton" data-event-container="micrositeNav" data-schema-version="1" data-product-key="jiraSoftware" class=" microsite-nav-child-link level2"> Epics, stories, themes </a> </div> <div class=" microsite-nav-link "> <a href="/agile/project-management/epics" data-event="clicked" data-uuid="2cfc7cda-27-24ab2e1d-5e18-4709-8ed1-5fcbb5dfbfa0" data-event-component="linkButton" data-event-container="micrositeNav" data-schema-version="1" data-product-key="jiraSoftware" class=" microsite-nav-child-link level2"> Epics </a> </div> <div class=" microsite-nav-link "> <a href="/agile/project-management/user-stories" data-event="clicked" data-uuid="2cfc7cda-27-0d540797-a2d7-4e7b-836e-13334bad21a6" data-event-component="linkButton" data-event-container="micrositeNav" data-schema-version="1" data-product-key="jiraSoftware" class=" microsite-nav-child-link level2"> User Stories </a> </div> <div class=" microsite-nav-link "> <a href="/agile/project-management/estimation" data-event="clicked" data-uuid="2cfc7cda-27-4dea1427-134b-4a05-9cfc-17d5b281f27f" data-event-component="linkButton" data-event-container="micrositeNav" data-schema-version="1" data-product-key="jiraSoftware" class=" microsite-nav-child-link level2"> Estimation </a> </div> <div class=" microsite-nav-link "> <a href="/agile/project-management/metrics" data-event="clicked" data-uuid="2cfc7cda-27-d73afbd8-67c2-431b-9c4d-3f466479cbc7" data-event-component="linkButton" data-event-container="micrositeNav" data-schema-version="1" data-product-key="jiraSoftware" class=" microsite-nav-child-link level2"> Metrics </a> </div> <div class=" microsite-nav-link "> <a href="/agile/project-management/gantt-chart" data-event="clicked" data-uuid="2cfc7cda-27-eba003e1-49ae-4866-9e8d-5519b3707a8c" data-event-component="linkButton" data-event-container="micrositeNav" data-schema-version="1" data-product-key="jiraSoftware" class=" microsite-nav-child-link level2"> Gantt chart </a> </div> <div class=" microsite-nav-link "> <a href="/agile/project-management/program-management" data-event="clicked" data-uuid="2cfc7cda-27-b1338633-a158-4717-a063-0a92f69ee2ad" data-event-component="linkButton" data-event-container="micrositeNav" data-schema-version="1" data-product-key="jiraSoftware" class=" microsite-nav-child-link level2"> Program management vs. project management </a> </div> <div class=" microsite-nav-link "> <a href="/agile/project-management/project-baseline" data-event="clicked" data-uuid="2cfc7cda-27-5d045917-3a68-4708-b7ae-d4bd8e60f0bc" data-event-component="linkButton" data-event-container="micrositeNav" data-schema-version="1" data-product-key="jiraSoftware" class=" microsite-nav-child-link level2"> Project baseline </a> </div> <div class=" microsite-nav-link "> <a href="/agile/project-management/continuous-improvement" data-event="clicked" data-uuid="2cfc7cda-27-3078bad7-5cf6-4c3e-a4fc-2cbab0c1d525" data-event-component="linkButton" data-event-container="micrositeNav" data-schema-version="1" data-product-key="jiraSoftware" class=" microsite-nav-child-link level2"> Continuous improvement </a> </div> <div class=" microsite-nav-link "> <a href="/agile/project-management/lean-principles" data-event="clicked" data-uuid="2cfc7cda-27-5aefefd1-c621-4b35-a1a2-7270e1a891b9" data-event-component="linkButton" data-event-container="micrositeNav" data-schema-version="1" data-product-key="jiraSoftware" class=" microsite-nav-child-link level2"> Lean principles </a> </div> <div class=" microsite-nav-link "> <a href="/agile/project-management/3-pillars-scrum" data-event="clicked" data-uuid="2cfc7cda-27-44ce36cb-7756-4820-82b7-e5347ac04cdd" data-event-component="linkButton" data-event-container="micrositeNav" data-schema-version="1" data-product-key="jiraSoftware" class=" microsite-nav-child-link level2"> 3 pillars of Scrum </a> </div> <div class=" microsite-nav-link "> <a href="/agile/project-management/scrum-board" data-event="clicked" data-uuid="2cfc7cda-27-8020ab74-fcd3-4ef2-90f5-8f86e397746c" data-event-component="linkButton" data-event-container="micrositeNav" data-schema-version="1" data-product-key="jiraSoftware" class=" microsite-nav-child-link level2"> Scrum Board </a> </div> <div class=" microsite-nav-link "> <a href="/agile/project-management/waterfall-methodology" data-event="clicked" data-uuid="2cfc7cda-27-69dea394-e675-4c1e-851e-06dc3f1cdefc" data-event-component="linkButton" data-event-container="micrositeNav" data-schema-version="1" data-product-key="jiraSoftware" class=" microsite-nav-child-link level2"> Waterfall Methodology </a> </div> <div class=" microsite-nav-link "> <a href="/agile/project-management/velocity-scrum" data-event="clicked" data-uuid="2cfc7cda-27-bc915b03-5a87-4bf8-ba73-100e3881f82d" data-event-component="linkButton" data-event-container="micrositeNav" data-schema-version="1" data-product-key="jiraSoftware" class=" microsite-nav-child-link level2"> Velocity in Scrum </a> </div> <div class=" microsite-nav-link "> <a href="/agile/project-management/definition-of-ready" data-event="clicked" data-uuid="2cfc7cda-27-14e38bba-1370-4ba7-810e-5bd17ef73715" data-event-component="linkButton" data-event-container="micrositeNav" data-schema-version="1" data-product-key="jiraSoftware" class=" microsite-nav-child-link level2"> What is Definition of Ready </a> </div> <div class=" microsite-nav-link "> <a href="/agile/project-management/lean-vs-agile" data-event="clicked" data-uuid="2cfc7cda-27-cdae1097-960b-4daa-a8e0-5fd1f04ca6ee" data-event-component="linkButton" data-event-container="micrositeNav" data-schema-version="1" data-product-key="jiraSoftware" class=" microsite-nav-child-link level2"> Lean vs. agile </a> </div> <div class=" microsite-nav-link "> <a href="/agile/project-management/scrumban" data-event="clicked" data-uuid="2cfc7cda-27-bd4ee3f6-60e1-4fa0-bedc-b92c6601b4e5" data-event-component="linkButton" data-event-container="micrositeNav" data-schema-version="1" data-product-key="jiraSoftware" class=" microsite-nav-child-link level2"> Scrumban </a> </div> <div class=" microsite-nav-link "> <a href="/agile/project-management/lean-methodology" data-event="clicked" data-uuid="2cfc7cda-27-c74cee14-c5e1-44d6-9a3a-dd7f0c0b2a12" data-event-component="linkButton" data-event-container="micrositeNav" data-schema-version="1" data-product-key="jiraSoftware" class=" microsite-nav-child-link level2"> Lean Methodology </a> </div> <div class=" microsite-nav-link "> <a href="/agile/project-management/sprint-backlog" data-event="clicked" data-uuid="2cfc7cda-27-6fddccab-c174-42b5-b800-bb57b9fd4f26" data-event-component="linkButton" data-event-container="micrositeNav" data-schema-version="1" data-product-key="jiraSoftware" class=" microsite-nav-child-link level2"> Sprint backlog </a> </div> <div class=" microsite-nav-link "> <a href="/agile/project-management/burn-up-chart" data-event="clicked" data-uuid="2cfc7cda-27-955757fa-e598-4e7b-a806-4b138493255c" data-event-component="linkButton" data-event-container="micrositeNav" data-schema-version="1" data-product-key="jiraSoftware" class=" microsite-nav-child-link level2"> Burn up chart </a> </div> <div class=" microsite-nav-link "> <a href="/agile/project-management/kanban-principles" data-event="clicked" data-uuid="2cfc7cda-27-4e2ff1c5-21cb-4e0d-bea4-520e90b6cb20" data-event-component="linkButton" data-event-container="micrositeNav" data-schema-version="1" data-product-key="jiraSoftware" class=" microsite-nav-child-link level2"> 4 kanban principles </a> </div> <div class=" microsite-nav-link "> <a href="/agile/project-management/kanban-metrics" data-event="clicked" data-uuid="2cfc7cda-27-1f95b33b-4d22-4875-b3d9-032dad6b4c8a" data-event-component="linkButton" data-event-container="micrositeNav" data-schema-version="1" data-product-key="jiraSoftware" class=" microsite-nav-child-link level2"> 4 kanban metrics </a> </div> <div class=" microsite-nav-link "> <a href="/agile/project-management/program-vs-project-manager" data-event="clicked" data-uuid="2cfc7cda-27-5a7aa7a5-af9f-4bf3-bb71-e10257854291" data-event-component="linkButton" data-event-container="micrositeNav" data-schema-version="1" data-product-key="jiraSoftware" class=" microsite-nav-child-link level2"> Program vs. Project Manager </a> </div> <div class=" microsite-nav-link "> <a href="/agile/project-management/gantt-chart-examples" data-event="clicked" data-uuid="2cfc7cda-27-e6b6cfe3-f8b2-44a0-ac95-2633492f7a2d" data-event-component="linkButton" data-event-container="micrositeNav" data-schema-version="1" data-product-key="jiraSoftware" class=" microsite-nav-child-link level2"> Gantt chart examples </a> </div> <div class=" microsite-nav-link "> <a href="/agile/project-management/definition-of-done" data-event="clicked" data-uuid="2cfc7cda-27-de6fca0c-2a92-45a0-98db-c5f38b84954f" data-event-component="linkButton" data-event-container="micrositeNav" data-schema-version="1" data-product-key="jiraSoftware" class=" microsite-nav-child-link level2"> Definition of done </a> </div> <div class=" microsite-nav-link "> <a href="/agile/project-management/backlog-grooming" data-event="clicked" data-uuid="2cfc7cda-27-dbe3f06f-effa-4df0-bc61-b48913271df1" data-event-component="linkButton" data-event-container="micrositeNav" data-schema-version="1" data-product-key="jiraSoftware" class=" microsite-nav-child-link level2"> Backlog grooming </a> </div> <div class=" microsite-nav-link "> <a href="/agile/project-management/lean-process-improvement" data-event="clicked" data-uuid="2cfc7cda-27-0e1a4849-22b8-45ea-b7c1-233852f257e8" data-event-component="linkButton" data-event-container="micrositeNav" data-schema-version="1" data-product-key="jiraSoftware" class=" microsite-nav-child-link level2"> Lean process improvement </a> </div> <div class=" microsite-nav-link "> <a href="/agile/project-management/backlog-refinement-meeting" data-event="clicked" data-uuid="2cfc7cda-27-fdd1d8b1-f504-49f1-b5ff-9dd4e16cef49" data-event-component="linkButton" data-event-container="micrositeNav" data-schema-version="1" data-product-key="jiraSoftware" class=" microsite-nav-child-link level2"> Backlog refinement meetings </a> </div> <div class=" microsite-nav-link "> <a href="/agile/project-management/scrum-values" data-event="clicked" data-uuid="2cfc7cda-27-d113c3e2-f2a1-4ca3-8420-1de777457c3b" data-event-component="linkButton" data-event-container="micrositeNav" data-schema-version="1" data-product-key="jiraSoftware" class=" microsite-nav-child-link level2"> Scrum values </a> </div> <div class=" microsite-nav-link "> <a href="/agile/project-management/scope-of-work" data-event="clicked" data-uuid="2cfc7cda-27-6fb13962-7fea-47a8-be1b-3cd92575c74b" data-event-component="linkButton" data-event-container="micrositeNav" data-schema-version="1" data-product-key="jiraSoftware" class=" microsite-nav-child-link level2"> Scope of work </a> </div> <div class=" microsite-nav-link "> <a href="/agile/project-management/scrum-tools" data-event="clicked" data-uuid="2cfc7cda-27-9fcfb190-dede-41aa-89d5-e5b3e60b3a13" data-event-component="linkButton" data-event-container="micrositeNav" data-schema-version="1" data-product-key="jiraSoftware" class=" microsite-nav-child-link level2"> Scrum tools </a> </div> <div class=" microsite-nav-link "> <a href="/agile/project-management/tools" data-event="clicked" data-uuid="2cfc7cda-27-803d9eae-ec78-44b2-b186-de23edc6c865" data-event-component="linkButton" data-event-container="micrositeNav" data-schema-version="1" data-product-key="jiraSoftware" class=" microsite-nav-child-link level2"> Tools </a> </div> <div class=" microsite-nav-link "> <a href="/agile/project-management/workflow-automation-software" data-event="clicked" data-uuid="2cfc7cda-27-8b41ffe6-9505-446d-8389-84444234f346" data-event-component="linkButton" data-event-container="micrositeNav" data-schema-version="1" data-product-key="jiraSoftware" class=" microsite-nav-child-link level2"> Workflow automation software </a> </div> <div class=" microsite-nav-link "> <a href="/agile/project-management/templates" data-event="clicked" data-uuid="2cfc7cda-27-e96e8f6c-14f7-4768-a0e9-3ea9faffbe5d" data-event-component="linkButton" data-event-container="micrositeNav" data-schema-version="1" data-product-key="jiraSoftware" class=" microsite-nav-child-link level2"> Templates </a> </div> <div class=" microsite-nav-link "> <a href="/agile/project-management/task-tracker" data-event="clicked" data-uuid="2cfc7cda-27-df4737e0-b594-4a03-9135-5d093ea05324" data-event-component="linkButton" data-event-container="micrositeNav" data-schema-version="1" data-product-key="jiraSoftware" class=" microsite-nav-child-link level2"> Task tracker </a> </div> <div class=" microsite-nav-link "> <a href="/agile/project-management/workflow-automation" data-event="clicked" data-uuid="2cfc7cda-27-5909cb19-f500-4beb-a909-ca040d6cf47b" data-event-component="linkButton" data-event-container="micrositeNav" data-schema-version="1" data-product-key="jiraSoftware" class=" microsite-nav-child-link level2"> Workflow automation </a> </div> <div class=" microsite-nav-link "> <a href="/agile/project-management/status-report" data-event="clicked" data-uuid="2cfc7cda-27-96f0f12c-490c-40e5-913f-8b6881a70126" data-event-component="linkButton" data-event-container="micrositeNav" data-schema-version="1" data-product-key="jiraSoftware" class=" microsite-nav-child-link level2"> Status report </a> </div> <div class=" microsite-nav-link "> <a href="/agile/project-management/workflow-chart" data-event="clicked" data-uuid="2cfc7cda-27-bba8169b-ca50-45c1-93fe-3c2ccd5415ca" data-event-component="linkButton" data-event-container="micrositeNav" data-schema-version="1" data-product-key="jiraSoftware" class=" microsite-nav-child-link level2"> Workflow chart </a> </div> <div class=" microsite-nav-link "> <a href="/agile/project-management/project-roadmap" data-event="clicked" data-uuid="2cfc7cda-27-ce938183-850d-4ef4-a303-a78447ff5f8d" data-event-component="linkButton" data-event-container="micrositeNav" data-schema-version="1" data-product-key="jiraSoftware" class=" microsite-nav-child-link level2"> Project roadmap </a> </div> <div class=" microsite-nav-link "> <a href="/agile/project-management/project-schedule" data-event="clicked" data-uuid="2cfc7cda-27-2397d24a-910c-43d8-abfe-670132873474" data-event-component="linkButton" data-event-container="micrositeNav" data-schema-version="1" data-product-key="jiraSoftware" class=" microsite-nav-child-link level2"> Project schedule </a> </div> <div class=" microsite-nav-link "> <a href="/agile/project-management/issue-tracking-software" data-event="clicked" data-uuid="2cfc7cda-27-73d7f5d2-45f9-4904-8e3f-512809acde25" data-event-component="linkButton" data-event-container="micrositeNav" data-schema-version="1" data-product-key="jiraSoftware" class=" microsite-nav-child-link level2"> Tracking software </a> </div> <div class=" microsite-nav-link "> <a href="/agile/project-management/roadmap-tools" data-event="clicked" data-uuid="2cfc7cda-27-08a16ef9-1ff2-44bb-889e-6b3d0cae87f9" data-event-component="linkButton" data-event-container="micrositeNav" data-schema-version="1" data-product-key="jiraSoftware" class=" microsite-nav-child-link level2"> Roadmap tools </a> </div> <div class=" microsite-nav-link "> <a href="/agile/project-management/technology-roadmap" data-event="clicked" data-uuid="2cfc7cda-27-5f491895-6ed3-461c-96aa-8c4de1e292b5" data-event-component="linkButton" data-event-container="micrositeNav" data-schema-version="1" data-product-key="jiraSoftware" class=" microsite-nav-child-link level2"> Technology roadmap </a> </div> <div class=" microsite-nav-link "> <a href="/agile/project-management/project-scheduling-software" data-event="clicked" data-uuid="2cfc7cda-27-9de224f6-5229-4151-872e-9f55b232af7a" data-event-component="linkButton" data-event-container="micrositeNav" data-schema-version="1" data-product-key="jiraSoftware" class=" microsite-nav-child-link level2"> Project scheduling software </a> </div> <div class=" microsite-nav-link "> <a href="/agile/project-management/backlog-management-tools" data-event="clicked" data-uuid="2cfc7cda-27-da8c7bad-fe0e-4844-ac94-b473493eb9ea" data-event-component="linkButton" data-event-container="micrositeNav" data-schema-version="1" data-product-key="jiraSoftware" class=" microsite-nav-child-link level2"> Backlog management tools </a> </div> <div class=" microsite-nav-link "> <a href="/agile/project-management/workflow-management" data-event="clicked" data-uuid="2cfc7cda-27-59b5d60f-b930-4e62-a536-f4505bb9beba" data-event-component="linkButton" data-event-container="micrositeNav" data-schema-version="1" data-product-key="jiraSoftware" class=" microsite-nav-child-link level2"> Understanding workflow management strategies </a> </div> <div class=" microsite-nav-link "> <a href="/agile/project-management/workflow-examples" data-event="clicked" data-uuid="2cfc7cda-27-5d964722-217e-44cc-a278-6436196e474a" data-event-component="linkButton" data-event-container="micrositeNav" data-schema-version="1" data-product-key="jiraSoftware" class=" microsite-nav-child-link level2"> Workflow examples </a> </div> <div class=" microsite-nav-link "> <a href="/agile/project-management/create-project-roadmap" data-event="clicked" data-uuid="2cfc7cda-27-76e6039b-2e4c-4880-b504-341eda4d4e28" data-event-component="linkButton" data-event-container="micrositeNav" data-schema-version="1" data-product-key="jiraSoftware" class=" microsite-nav-child-link level2"> Create project roadmap </a> </div> <div class=" microsite-nav-link "> <a href="/agile/project-management/sprint-planning-tools" data-event="clicked" data-uuid="2cfc7cda-27-b3b3934b-b031-4db4-a1f1-05b6a5e2c4f7" data-event-component="linkButton" data-event-container="micrositeNav" data-schema-version="1" data-product-key="jiraSoftware" class=" microsite-nav-child-link level2"> Sprint planning tools </a> </div> <div class=" microsite-nav-link "> <a href="/agile/project-management/sprint-demo" data-event="clicked" data-uuid="2cfc7cda-27-4e928ae6-0453-491b-bd4b-1d2dadd72f58" data-event-component="linkButton" data-event-container="micrositeNav" data-schema-version="1" data-product-key="jiraSoftware" class=" microsite-nav-child-link level2"> Sprint demo </a> </div> <div class=" microsite-nav-link "> <a href="/agile/project-management/project-timeline-software" data-event="clicked" data-uuid="2cfc7cda-27-dbf53b7e-9c3b-4f6a-af87-11626b2a6b87" data-event-component="linkButton" data-event-container="micrositeNav" data-schema-version="1" data-product-key="jiraSoftware" class=" microsite-nav-child-link level2"> Project Timeline Software </a> </div> <div class=" microsite-nav-link "> <a href="/agile/project-management/task-management-tools" data-event="clicked" data-uuid="2cfc7cda-27-5c7ec5e6-6d30-4190-afd1-410930519971" data-event-component="linkButton" data-event-container="micrositeNav" data-schema-version="1" data-product-key="jiraSoftware" class=" microsite-nav-child-link level2"> Top task management tools </a> </div> <div class=" microsite-nav-link "> <a href="/agile/project-management/sprint-backlog-product-backlog" data-event="clicked" data-uuid="2cfc7cda-27-9a57204a-e2d1-4e85-8455-4840ad40914b" data-event-component="linkButton" data-event-container="micrositeNav" data-schema-version="1" data-product-key="jiraSoftware" class=" microsite-nav-child-link level2"> Product backlog vs. sprint backlog </a> </div> <div class=" microsite-nav-link "> <a href="/agile/project-management/workflow-management-tools" data-event="clicked" data-uuid="2cfc7cda-27-a4843d4f-7550-4a28-b4ce-69cda0149cf9" data-event-component="linkButton" data-event-container="micrositeNav" data-schema-version="1" data-product-key="jiraSoftware" class=" microsite-nav-child-link level2"> Top Workflow Management Tools </a> </div> <div class=" microsite-nav-link "> <a href="/agile/project-management/project-management-dependencies" data-event="clicked" data-uuid="2cfc7cda-27-d91a58f5-93a1-48d8-8c5d-4c656f8c37a9" data-event-component="linkButton" data-event-container="micrositeNav" data-schema-version="1" data-product-key="jiraSoftware" class=" microsite-nav-child-link level2"> Project dependencies </a> </div> <div class=" microsite-nav-link "> <a href="/agile/project-management/task-management-dashboard" data-event="clicked" data-uuid="2cfc7cda-27-8db884f7-30a1-48bb-8146-f3a497991cdc" data-event-component="linkButton" data-event-container="micrositeNav" data-schema-version="1" data-product-key="jiraSoftware" class=" microsite-nav-child-link level2"> Task dashboard guide </a> </div> <div class=" microsite-nav-link "> <a href="/agile/project-management/sprint-cadence" data-event="clicked" data-uuid="2cfc7cda-27-3a548d29-6718-41dd-8bc2-313f7931fa47" data-event-component="linkButton" data-event-container="micrositeNav" data-schema-version="1" data-product-key="jiraSoftware" class=" microsite-nav-child-link level2"> Sprint cadence </a> </div> <div class=" microsite-nav-link "> <a href="/agile/project-management/fast-tracking" data-event="clicked" data-uuid="2cfc7cda-27-e58d76d4-de98-4c12-acfe-937e7bb4676a" data-event-component="linkButton" data-event-container="micrositeNav" data-schema-version="1" data-product-key="jiraSoftware" class=" microsite-nav-child-link level2"> Fast tracking </a> </div> </div> </div> <div class=" microsite-nav-link "> <a href="/agile/product-management" data-event="clicked" data-uuid="2cfc7cda-27-801eafbf-39c9-4721-b460-4e050a01dcbb" data-event-component="linkButton" data-event-container="micrositeNav" data-schema-version="1" data-product-key="jiraSoftware" class="is-nested-microsite-nav microsite-nav-child-link has-children level1"> <div class="microsite-nav-indicator"></div> Product Management </a> <div class="nested-links l1"> <div class="mobile-header-link"> <div class="microsite-nav-indicator"></div> Back </div> <div class="microsite-nav-link main-parent"> <a href="/agile/product-management" data-event="clicked" data-uuid="2cfc7cda-27-801eafbf-39c9-4721-b460-4e050a01dcbb-child" data-event-component="linkButton" data-event-container="micrositeNav" data-schema-version="1" data-product-key="jiraSoftware" class="microsite-nav-child-link level1"> Overview </a> </div> <div class=" microsite-nav-link "> <a href="/agile/product-management/product-roadmaps" data-event="clicked" data-uuid="2cfc7cda-27-3f796158-efaa-4620-9755-25d50c2645eb" data-event-component="linkButton" data-event-container="micrositeNav" data-schema-version="1" data-product-key="jiraSoftware" class=" microsite-nav-child-link level2"> Product Roadmaps </a> </div> <div class=" microsite-nav-link "> <a href="/agile/product-management/product-manager" data-event="clicked" data-uuid="2cfc7cda-27-6a6622f2-4b01-4975-b75f-97c0bd60416d" data-event-component="linkButton" data-event-container="micrositeNav" data-schema-version="1" data-product-key="jiraSoftware" class=" microsite-nav-child-link level2"> Product Manager </a> </div> <div class=" microsite-nav-link "> <a href="/agile/product-management/tips-for-new-product-manager" data-event="clicked" data-uuid="2cfc7cda-27-637800c3-960f-47a9-bbb3-87b27248b78a" data-event-component="linkButton" data-event-container="micrositeNav" data-schema-version="1" data-product-key="jiraSoftware" class=" microsite-nav-child-link level2"> Tips for new product managers </a> </div> <div class=" microsite-nav-link "> <a href="/agile/product-management/roadmaps" data-event="clicked" data-uuid="2cfc7cda-27-16769e36-d5b6-4424-a000-cb22bffdef77" data-event-component="linkButton" data-event-container="micrositeNav" data-schema-version="1" data-product-key="jiraSoftware" class=" microsite-nav-child-link level2"> Roadmaps </a> </div> <div class=" microsite-nav-link "> <a href="/agile/product-management/tips-for-presenting-product-roadmaps" data-event="clicked" data-uuid="2cfc7cda-27-85213e9a-101a-49a1-a249-7d4ebba87b52" data-event-component="linkButton" data-event-container="micrositeNav" data-schema-version="1" data-product-key="jiraSoftware" class=" microsite-nav-child-link level2"> Tips for presenting product roadmaps </a> </div> <div class=" microsite-nav-link "> <a href="/agile/product-management/requirements" data-event="clicked" data-uuid="2cfc7cda-27-3bc4c747-f3e5-4127-9fd6-ab66eedf39fe" data-event-component="linkButton" data-event-container="micrositeNav" data-schema-version="1" data-product-key="jiraSoftware" class=" microsite-nav-child-link level2"> Requirements </a> </div> <div class=" microsite-nav-link "> <a href="/agile/product-management/product-analytics" data-event="clicked" data-uuid="2cfc7cda-27-54bec841-1820-4e68-98ba-c13ca8b72c62" data-event-component="linkButton" data-event-container="micrositeNav" data-schema-version="1" data-product-key="jiraSoftware" class=" microsite-nav-child-link level2"> Product analytics </a> </div> <div class=" microsite-nav-link "> <a href="/agile/product-management/product-development" data-event="clicked" data-uuid="2cfc7cda-27-9ba1e76e-d777-4f51-8a37-2f725971027f" data-event-component="linkButton" data-event-container="micrositeNav" data-schema-version="1" data-product-key="jiraSoftware" class=" microsite-nav-child-link level2"> Product development </a> </div> <div class=" microsite-nav-link "> <a href="/agile/product-management/remote-product-management" data-event="clicked" data-uuid="2cfc7cda-27-f96aa74e-cea1-48bd-98c1-24d2da220b4b" data-event-component="linkButton" data-event-container="micrositeNav" data-schema-version="1" data-product-key="jiraSoftware" class=" microsite-nav-child-link level2"> Remote product management </a> </div> <div class=" microsite-nav-link "> <a href="/agile/product-management/minimum-viable-product" data-event="clicked" data-uuid="2cfc7cda-27-0a88bf2f-ae72-4a6d-9f40-b0a330f8b5ac" data-event-component="linkButton" data-event-container="micrositeNav" data-schema-version="1" data-product-key="jiraSoftware" class=" microsite-nav-child-link level2"> Minimal viable product </a> </div> <div class=" microsite-nav-link "> <a href="/agile/product-management/discovery" data-event="clicked" data-uuid="2cfc7cda-27-0528ccac-8914-4abc-892f-b717e315b406" data-event-component="linkButton" data-event-container="micrositeNav" data-schema-version="1" data-product-key="jiraSoftware" class=" microsite-nav-child-link level2"> Product discovery </a> </div> <div class=" microsite-nav-link "> <a href="/agile/product-management/product-specification" data-event="clicked" data-uuid="2cfc7cda-27-c5706bf2-c101-4512-a54e-051ecc184596" data-event-component="linkButton" data-event-container="micrositeNav" data-schema-version="1" data-product-key="jiraSoftware" class=" microsite-nav-child-link level2"> Product specification </a> </div> <div class=" microsite-nav-link "> <a href="/agile/product-management/product-development-strategy" data-event="clicked" data-uuid="2cfc7cda-27-d0e4f391-3c84-4ee8-a564-2dc3f9c9752d" data-event-component="linkButton" data-event-container="micrositeNav" data-schema-version="1" data-product-key="jiraSoftware" class=" microsite-nav-child-link level2"> Product development strategy </a> </div> <div class=" microsite-nav-link "> <a href="/agile/product-management/product-development-software" data-event="clicked" data-uuid="2cfc7cda-27-8c30c958-479c-4980-8da0-198bfc7a9855" data-event-component="linkButton" data-event-container="micrositeNav" data-schema-version="1" data-product-key="jiraSoftware" class=" microsite-nav-child-link level2"> Product development software </a> </div> <div class=" microsite-nav-link "> <a href="/agile/product-management/new-product-development-process" data-event="clicked" data-uuid="2cfc7cda-27-d0a6fca6-059f-4fd9-92c9-713b95f79c93" data-event-component="linkButton" data-event-container="micrositeNav" data-schema-version="1" data-product-key="jiraSoftware" class=" microsite-nav-child-link level2"> New product development process </a> </div> <div class=" microsite-nav-link "> <a href="/agile/product-management/product-management-kpis" data-event="clicked" data-uuid="2cfc7cda-27-d7e31198-6741-4cb1-9cdf-d5f76682da62" data-event-component="linkButton" data-event-container="micrositeNav" data-schema-version="1" data-product-key="jiraSoftware" class=" microsite-nav-child-link level2"> Product management KPIs </a> </div> <div class=" microsite-nav-link "> <a href="/agile/product-management/nps-score" data-event="clicked" data-uuid="2cfc7cda-27-ea4490ff-715e-4f3c-8bfa-38de481df0fb" data-event-component="linkButton" data-event-container="micrositeNav" data-schema-version="1" data-product-key="jiraSoftware" class=" microsite-nav-child-link level2"> Net Promoter Score (NPS) </a> </div> <div class=" microsite-nav-link "> <a href="/agile/product-management/product-critique" data-event="clicked" data-uuid="2cfc7cda-27-ac43475f-85ff-4b71-b5f0-0235a3fe1d61" data-event-component="linkButton" data-event-container="micrositeNav" data-schema-version="1" data-product-key="jiraSoftware" class=" microsite-nav-child-link level2"> Product critique </a> </div> <div class=" microsite-nav-link "> <a href="/agile/product-management/prioritization-framework" data-event="clicked" data-uuid="2cfc7cda-27-fd0355a9-9ff2-4386-a068-3d72a2d7f58c" data-event-component="linkButton" data-event-container="micrositeNav" data-schema-version="1" data-product-key="jiraSoftware" class=" microsite-nav-child-link level2"> Prioritization frameworks </a> </div> <div class=" microsite-nav-link "> <a href="/agile/product-management/product-features" data-event="clicked" data-uuid="2cfc7cda-27-9d815d7b-1f45-4f6f-b137-1499ac98166f" data-event-component="linkButton" data-event-container="micrositeNav" data-schema-version="1" data-product-key="jiraSoftware" class=" microsite-nav-child-link level2"> Product features </a> </div> <div class=" microsite-nav-link "> <a href="/agile/product-management/product-management-tools" data-event="clicked" data-uuid="2cfc7cda-27-3388f9a5-b451-4a6b-9a61-c56f4390cbdf" data-event-component="linkButton" data-event-container="micrositeNav" data-schema-version="1" data-product-key="jiraSoftware" class=" microsite-nav-child-link level2"> Product management tools </a> </div> <div class=" microsite-nav-link "> <a href="/agile/product-management/plm" data-event="clicked" data-uuid="2cfc7cda-27-9e603c9f-92e5-4582-b96e-47cc2a40dee8" data-event-component="linkButton" data-event-container="micrositeNav" data-schema-version="1" data-product-key="jiraSoftware" class=" microsite-nav-child-link level2"> Product Lifecycle Management </a> </div> <div class=" microsite-nav-link "> <a href="/agile/product-management/roadmap-software" data-event="clicked" data-uuid="2cfc7cda-27-63505be5-4c12-4ade-a607-6609b8f1770e" data-event-component="linkButton" data-event-container="micrositeNav" data-schema-version="1" data-product-key="jiraSoftware" class=" microsite-nav-child-link level2"> 9 best roadmap software for teams </a> </div> <div class=" microsite-nav-link "> <a href="/agile/product-management/product-launch-checklist" data-event="clicked" data-uuid="2cfc7cda-27-a92750ed-d5d5-4b2b-b3f9-03923dc91740" data-event-component="linkButton" data-event-container="micrositeNav" data-schema-version="1" data-product-key="jiraSoftware" class=" microsite-nav-child-link level2"> Product launch checklist </a> </div> <div class=" microsite-nav-link "> <a href="/agile/product-management/product-strategy" data-event="clicked" data-uuid="2cfc7cda-27-bf19942a-859b-485a-af13-55b97c01f064" data-event-component="linkButton" data-event-container="micrositeNav" data-schema-version="1" data-product-key="jiraSoftware" class=" microsite-nav-child-link level2"> Product strategy </a> </div> <div class=" microsite-nav-link "> <a href="/agile/product-management/product-metrics" data-event="clicked" data-uuid="2cfc7cda-27-de4fe6ea-2f37-45dd-8d4e-7dc405bb4552" data-event-component="linkButton" data-event-container="micrositeNav" data-schema-version="1" data-product-key="jiraSoftware" class=" microsite-nav-child-link level2"> Product metrics </a> </div> </div> </div> <div class=" microsite-nav-link "> <a href="/agile/value-stream-management" data-event="clicked" data-uuid="2cfc7cda-27-7889600c-1651-4249-a914-dcd0d185ea14" data-event-component="linkButton" data-event-container="micrositeNav" data-schema-version="1" data-product-key="jiraSoftware" class=" microsite-nav-child-link level1"> Value Stream Management </a> </div> <div class=" microsite-nav-link "> <a href="/agile/agile-at-scale" data-event="clicked" data-uuid="2cfc7cda-27-7bfa41e7-594e-4b63-be2d-78623c3f17c6" data-event-component="linkButton" data-event-container="micrositeNav" data-schema-version="1" data-product-key="jiraSoftware" class="is-nested-microsite-nav microsite-nav-child-link has-children level1"> <div class="microsite-nav-indicator"></div> Agile at scale </a> <div class="nested-links l1"> <div class="mobile-header-link"> <div class="microsite-nav-indicator"></div> Back </div> <div class="microsite-nav-link main-parent"> <a href="/agile/agile-at-scale" data-event="clicked" data-uuid="2cfc7cda-27-7bfa41e7-594e-4b63-be2d-78623c3f17c6-child" data-event-component="linkButton" data-event-container="micrositeNav" data-schema-version="1" data-product-key="jiraSoftware" class="microsite-nav-child-link level1"> Overview </a> </div> <div class=" microsite-nav-link "> <a href="/agile/agile-at-scale/managing-an-agile-portfolio" data-event="clicked" data-uuid="2cfc7cda-27-2021eb9c-7b47-42f7-8f6f-441fbb112a4e" data-event-component="linkButton" data-event-container="micrositeNav" data-schema-version="1" data-product-key="jiraSoftware" class=" microsite-nav-child-link level2"> Managing an agile portfolio </a> </div> <div class=" microsite-nav-link "> <a href="/agile/agile-at-scale/lean-portfolio-management" data-event="clicked" data-uuid="2cfc7cda-27-187e9557-8582-4a71-bcf6-a1e1c3a692ea" data-event-component="linkButton" data-event-container="micrositeNav" data-schema-version="1" data-product-key="jiraSoftware" class=" microsite-nav-child-link level2"> Lean portfolio management </a> </div> <div class=" microsite-nav-link "> <a href="/agile/agile-at-scale/okr" data-event="clicked" data-uuid="2cfc7cda-27-0b148aea-06ae-49ff-8c62-030e1dc085f5" data-event-component="linkButton" data-event-container="micrositeNav" data-schema-version="1" data-product-key="jiraSoftware" class=" microsite-nav-child-link level2"> Okrs </a> </div> <div class=" microsite-nav-link "> <a href="/agile/agile-at-scale/long-term-agile-planning" data-event="clicked" data-uuid="2cfc7cda-27-ddd1ec13-57bb-4232-9d32-570a19aaa78b" data-event-component="linkButton" data-event-container="micrositeNav" data-schema-version="1" data-product-key="jiraSoftware" class=" microsite-nav-child-link level2"> Long-term agile planning </a> </div> <div class=" microsite-nav-link "> <a href="/agile/agile-at-scale/what-is-safe" data-event="clicked" data-uuid="2cfc7cda-27-9402193d-c39f-4ffe-8bd1-ac17ae411d50" data-event-component="linkButton" data-event-container="micrositeNav" data-schema-version="1" data-product-key="jiraSoftware" class=" microsite-nav-child-link level2"> What is SAFe? </a> </div> <div class=" microsite-nav-link "> <a href="/agile/agile-at-scale/spotify" data-event="clicked" data-uuid="2cfc7cda-27-26f7d302-1af6-450a-8823-f6b82f21e634" data-event-component="linkButton" data-event-container="micrositeNav" data-schema-version="1" data-product-key="jiraSoftware" class=" microsite-nav-child-link level2"> Spotify model </a> </div> <div class=" microsite-nav-link "> <a href="/agile/agile-at-scale/scrum-at-scale" data-event="clicked" data-uuid="2cfc7cda-27-74e3a98e-2162-47e7-8598-c8bd067f96c0" data-event-component="linkButton" data-event-container="micrositeNav" data-schema-version="1" data-product-key="jiraSoftware" class=" microsite-nav-child-link level2"> Organizational agility with Scrum@Scale </a> </div> <div class=" microsite-nav-link "> <a href="/agile/agile-at-scale/scaling-agile-with-portfolio-for-jira" data-event="clicked" data-uuid="2cfc7cda-27-10264924-cbba-4bc6-8134-2fb4d210b8ed" data-event-component="linkButton" data-event-container="micrositeNav" data-schema-version="1" data-product-key="jiraSoftware" class=" microsite-nav-child-link level2"> Scaling agile with Rosetta Stone </a> </div> <div class=" microsite-nav-link "> <a href="/agile/agile-at-scale/agile-iron-triangle" data-event="clicked" data-uuid="2cfc7cda-27-c8d0cfab-5305-481f-ba30-1f4819773024" data-event-component="linkButton" data-event-container="micrositeNav" data-schema-version="1" data-product-key="jiraSoftware" class=" microsite-nav-child-link level2"> Agile iron triangle </a> </div> <div class=" microsite-nav-link "> <a href="/agile/agile-at-scale/less" data-event="clicked" data-uuid="2cfc7cda-27-1071faf7-244d-48e3-8324-594379f4442d" data-event-component="linkButton" data-event-container="micrositeNav" data-schema-version="1" data-product-key="jiraSoftware" class=" microsite-nav-child-link level2"> The Large-Scale Scrum (LeSS) framework </a> </div> <div class=" microsite-nav-link "> <a href="/agile/agile-at-scale/using-improvement-kata-to-support-lean" data-event="clicked" data-uuid="2cfc7cda-27-6d66658c-69b2-4ddc-a788-96b09f694641" data-event-component="linkButton" data-event-container="micrositeNav" data-schema-version="1" data-product-key="jiraSoftware" class=" microsite-nav-child-link level2"> Using Improvement Kata to support lean </a> </div> <div class=" microsite-nav-link "> <a href="/agile/agile-at-scale/beyond-the-basics-whitepaper" data-event="clicked" data-uuid="2cfc7cda-27-243f58ea-72a0-4927-b5bf-e3525bfb81d8" data-event-component="linkButton" data-event-container="micrositeNav" data-schema-version="1" data-product-key="jiraSoftware" class=" microsite-nav-child-link level2"> Beyond the basics whitepaper </a> </div> </div> </div> <div class=" microsite-nav-link "> <a href="/agile/software-development" data-event="clicked" data-uuid="2cfc7cda-27-784042b9-b252-41fc-9db7-342605af6740" data-event-component="linkButton" data-event-container="micrositeNav" data-schema-version="1" data-product-key="jiraSoftware" class="is-nested-microsite-nav microsite-nav-child-link has-children level1"> <div class="microsite-nav-indicator"></div> Software development </a> <div class="nested-links l1"> <div class="mobile-header-link"> <div class="microsite-nav-indicator"></div> Back </div> <div class="microsite-nav-link main-parent"> <a href="/agile/software-development" data-event="clicked" data-uuid="2cfc7cda-27-784042b9-b252-41fc-9db7-342605af6740-child" data-event-component="linkButton" data-event-container="micrositeNav" data-schema-version="1" data-product-key="jiraSoftware" class="microsite-nav-child-link level1"> Overview </a> </div> <div class=" microsite-nav-link "> <a href="/agile/software-development/developer" data-event="clicked" data-uuid="2cfc7cda-27-39d199f7-fa74-45b3-bf08-282c26718b39" data-event-component="linkButton" data-event-container="micrositeNav" data-schema-version="1" data-product-key="jiraSoftware" class=" microsite-nav-child-link level2"> Developer </a> </div> <div class=" microsite-nav-link "> <a href="/agile/software-development/dev-managers-vs-scrum-masters" data-event="clicked" data-uuid="2cfc7cda-27-3da810a8-2e66-44a9-98b5-b4fe452f1f3d" data-event-component="linkButton" data-event-container="micrositeNav" data-schema-version="1" data-product-key="jiraSoftware" class=" microsite-nav-child-link level2"> Dev managers vs scrum masters </a> </div> <div class=" microsite-nav-link "> <a href="/agile/software-development/git" data-event="clicked" data-uuid="2cfc7cda-27-9c13f77f-f786-484c-b024-38a253f83297" data-event-component="linkButton" data-event-container="micrositeNav" data-schema-version="1" data-product-key="jiraSoftware" class=" microsite-nav-child-link level2"> Git </a> </div> <div class=" microsite-nav-link "> <a href="/agile/software-development/branching" data-event="clicked" data-uuid="2cfc7cda-27-b45ac46f-dd00-47d7-ae65-c6613e2fa22d" data-event-component="linkButton" data-event-container="micrositeNav" data-schema-version="1" data-product-key="jiraSoftware" class=" microsite-nav-child-link level2"> Branching </a> </div> <div class=" microsite-nav-link "> <a href="/agile/software-development/git-branching-video" data-event="clicked" data-uuid="2cfc7cda-27-22f1a7a5-5903-4fb6-8a6f-7d741ab0c8d2" data-event-component="linkButton" data-event-container="micrositeNav" data-schema-version="1" data-product-key="jiraSoftware" class=" microsite-nav-child-link level2"> Git branching video </a> </div> <div class=" microsite-nav-link "> <a href="/agile/software-development/code-reviews" data-event="clicked" data-uuid="2cfc7cda-27-e05570ce-af73-4a28-bf0f-5d910fabd7a5" data-event-component="linkButton" data-event-container="micrositeNav" data-schema-version="1" data-product-key="jiraSoftware" class=" microsite-nav-child-link level2"> Code reviews </a> </div> <div class=" microsite-nav-link "> <a href="/agile/software-development/release" data-event="clicked" data-uuid="2cfc7cda-27-a887d405-eebe-4f32-971c-e8cdceee2dad" data-event-component="linkButton" data-event-container="micrositeNav" data-schema-version="1" data-product-key="jiraSoftware" class=" microsite-nav-child-link level2"> Release </a> </div> <div class=" microsite-nav-link "> <a href="/agile/software-development/stress-free-release" data-event="clicked" data-uuid="2cfc7cda-27-1b78e467-518c-42a7-8132-7aa4fb5c1f47" data-event-component="linkButton" data-event-container="micrositeNav" data-schema-version="1" data-product-key="jiraSoftware" class=" microsite-nav-child-link level2"> Stress free release </a> </div> <div class=" microsite-nav-link "> <a href="/agile/software-development/technical-debt" data-event="clicked" data-uuid="2cfc7cda-27-6a7549be-4ed5-4996-ac52-395965c83d3d" data-event-component="linkButton" data-event-container="micrositeNav" data-schema-version="1" data-product-key="jiraSoftware" class=" microsite-nav-child-link level2"> Technical debt </a> </div> <div class=" microsite-nav-link "> <a href="/agile/software-development/testing" data-event="clicked" data-uuid="2cfc7cda-27-6f9d5173-d8ea-45a9-8468-64045f417acd" data-event-component="linkButton" data-event-container="micrositeNav" data-schema-version="1" data-product-key="jiraSoftware" class=" microsite-nav-child-link level2"> Testing </a> </div> <div class=" microsite-nav-link "> <a href="/agile/software-development/incident-response" data-event="clicked" data-uuid="2cfc7cda-27-f595c2c2-5565-4dfb-aab6-462d400a3dc1" data-event-component="linkButton" data-event-container="micrositeNav" data-schema-version="1" data-product-key="jiraSoftware" class=" microsite-nav-child-link level2"> Incident response </a> </div> <div class=" microsite-nav-link "> <a href="/agile/software-development/continuous-integration" data-event="clicked" data-uuid="2cfc7cda-27-cdd1709c-2de6-4a71-bd07-97bf76ac4827" data-event-component="linkButton" data-event-container="micrositeNav" data-schema-version="1" data-product-key="jiraSoftware" class=" microsite-nav-child-link level2"> Continuous integration </a> </div> <div class=" microsite-nav-link "> <a href="/agile/software-development/sdlc" data-event="clicked" data-uuid="2cfc7cda-27-5fd99d8d-33b0-4c74-b19c-ee3333397d64" data-event-component="linkButton" data-event-container="micrositeNav" data-schema-version="1" data-product-key="jiraSoftware" class=" microsite-nav-child-link level2"> Sdlc </a> </div> </div> </div> <div class=" microsite-nav-link "> <a href="/agile/design" data-event="clicked" data-uuid="2cfc7cda-27-f9d4161d-6a46-4d7f-8592-b80af32a6dae" data-event-component="linkButton" data-event-container="micrositeNav" data-schema-version="1" data-product-key="jiraSoftware" class="is-nested-microsite-nav microsite-nav-child-link has-children level1"> <div class="microsite-nav-indicator"></div> Design </a> <div class="nested-links l1"> <div class="mobile-header-link"> <div class="microsite-nav-indicator"></div> Back </div> <div class="microsite-nav-link main-parent"> <a href="/agile/design" data-event="clicked" data-uuid="2cfc7cda-27-f9d4161d-6a46-4d7f-8592-b80af32a6dae-child" data-event-component="linkButton" data-event-container="micrositeNav" data-schema-version="1" data-product-key="jiraSoftware" class="microsite-nav-child-link level1"> Overview </a> </div> <div class=" microsite-nav-link "> <a href="/agile/design/product-design-process-customer-interview" data-event="clicked" data-uuid="2cfc7cda-27-82dc7149-2b1a-43e1-9a4e-74e02cbdcf94" data-event-component="linkButton" data-event-container="micrositeNav" data-schema-version="1" data-product-key="jiraSoftware" class=" microsite-nav-child-link level2"> Product design process customer interview </a> </div> <div class=" microsite-nav-link "> <a href="/agile/design/collaborative-design-in-agile-teams-video" data-event="clicked" data-uuid="2cfc7cda-27-20e9414f-8b54-4963-a8d9-5e35270a216d" data-event-component="linkButton" data-event-container="micrositeNav" data-schema-version="1" data-product-key="jiraSoftware" class=" microsite-nav-child-link level2"> Collaborative design in agile teams video </a> </div> </div> </div> <div class=" microsite-nav-link "> <a href="/agile/agile-marketing" data-event="clicked" data-uuid="2cfc7cda-27-6c90d4e2-4f0e-461a-9812-8e938527038a" data-event-component="linkButton" data-event-container="micrositeNav" data-schema-version="1" data-product-key="jiraSoftware" class="is-nested-microsite-nav microsite-nav-child-link has-children level1"> <div class="microsite-nav-indicator"></div> Agile marketing </a> <div class="nested-links l1"> <div class="mobile-header-link"> <div class="microsite-nav-indicator"></div> Back </div> <div class="microsite-nav-link main-parent"> <a href="/agile/agile-marketing" data-event="clicked" data-uuid="2cfc7cda-27-6c90d4e2-4f0e-461a-9812-8e938527038a-child" data-event-component="linkButton" data-event-container="micrositeNav" data-schema-version="1" data-product-key="jiraSoftware" class="microsite-nav-child-link level1"> Overview </a> </div> <div class=" microsite-nav-link "> <a href="/agile/agile-marketing/what-is-agile-marketing" data-event="clicked" data-uuid="2cfc7cda-27-6f42622f-d7e4-4228-9bb5-5ac614ef8327" data-event-component="linkButton" data-event-container="micrositeNav" data-schema-version="1" 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column-md-6"> <div class="component component--textblock text-longform"> <p>In 2015, <a data-event="clicked" data-uuid="6a7772db-250" data-event-component="linkButton" data-event-container="textBlock" data-schema-version="1" data-product-key="jiraSoftware" data-label="Agilent's" data-label-english="Agilent's" href="https://www.agilent.com/en/product/software-informatics">Agilent's</a> Software and Informatics Division was in trouble. In the midst of a major new product release, the team was going to miss its release date. It wasn’t the first time; the division only met about 20 percent of its releases on time. </p> <p>The missed release dates created tremendous pressure on the software teams. “When teams are under pressure they make bad decisions,” said John Sadler, VP and GM of Agilent's Software and Informatics Division. “They sacrifice quality and end up paying for it on the back end. Overall, the team was relatively demoralized and had a hard time delivering anything on time.” </p> <p>Part of the challenge was that Agilent's Software and Informatics Division included 150 employees on two continents who collaborated with contractors on a third. It was a sprawling division of engineering, marketing, quality assurance, tech support, and sales professionals. The company needed to establish new team practices to help it to deliver value faster, with greater quality and predictability, and better respond to change. In short, they needed an <a data-event="clicked" data-uuid="6a7772db-251" data-event-component="linkButton" data-event-container="textBlock" data-schema-version="1" data-product-key="jiraSoftware" data-label="agile transformation" data-label-english="agile transformation" href="/agile">agile transformation</a>.</p> </div> <div class="component component--heading"> <h2 class="fnt-wt font-wt- fnt-mg font-mgn- fnt-ln font-lnh- heading" > Embarking on an agile transformation </h2> </div> <div class="component component--textblock "> <p>In 2015, Agilent mapped out an agile transformation with the following goals: </p> <ul> <li>Focus on predictability</li> <li>Develop a reliable release cadence </li> <li>Create a reproducible delivery cycle</li> <li>Drive continuous improvement</li> </ul> <p>The agile approach puts quality first, a reproducible cadence second, and scope third. “When teams don’t follow these priorities, they often put scope first, the timeline gets imposed in the form of a deadline, and quality goes begging,” Sadler said. </p> <p>Agilent wanted to establish agile processes that baked priorities into their software development. Establishing continuous improvement as a primary value entailed a cultural shift that created context for the transformation. Putting quality first meant improving satisfaction for both external and internal customers. Agilent was willing to sacrifice scope in order to meet customer expectations in the field. </p> <p>The second priority was for the division to create a predictable release cycle that could be fine-tuned over time. A shorter, more reliable development cycle meant the team would avoid problems and mitigate risks early in order to give adequate response time.</p> </div> <div class="component component--heading"> <h2 class="fnt-wt font-wt- fnt-mg font-mgn- fnt-ln font-lnh- heading" > Agile transformation: step-by-step </h2> </div> <div class="component component--textblock "> <p>Beginning in August 2015, Agilent partnered with <a data-event="clicked" data-uuid="d1fcf9ff-e50" data-event-component="linkButton" data-event-container="textBlock" data-schema-version="1" data-product-key="jiraSoftware" data-label="cPrime" data-label-english="cPrime" href="https://www.cprime.com/">cPrime</a>, a consulting company experienced in helping organizations through agile transformations, and later with <a data-event="clicked" data-uuid="d1fcf9ff-e51" data-event-component="linkButton" data-event-container="textBlock" data-schema-version="1" data-product-key="jiraSoftware" data-label="TCGen" data-label-english="TCGen" href="https://www.tcgen.com/">TCGen</a>, a leading product development consultancy.</p> <p>Implementing the agile product management tool <a data-event="clicked" data-uuid="d1fcf9ff-e52" data-event-component="linkButton" data-event-container="textBlock" data-schema-version="1" data-product-key="jiraSoftware" data-label="Jira" data-label-english="Jira" href="/software/jira">Jira</a> was the first step. Jira now provides one system of record for all Agilent’s development work, across distributed global teams. It creates transparency with a single version of the truth that reveals agenda features, when they are expected, and what was accomplished across teams. </p> </div> <div class="component component--image"> <img id="b38b44d1" alt="Agile governance chart and description" class="component__image" src="https://wac-cdn.atlassian.com/dam/jcr:24f0b72a-f387-45f9-9a65-891b84e6e1a5/SWTMNG-1296-%20Agilent%20Article-Agile%20Governance@2x-v3.png?cdnVersion=2449" loading="lazy" /> </div> <div class="component component--textblock text-fineprint"> <p style="font-size:1rem;">Adapted with permission from cPrime, Inc.</p> </div> <div class="component component--textblock "> <p>Agile training was the next priority, with goals to teach agile principles and concepts and establish a shared terminology. cPrime outlined its recipes for Agile Governance in the Enterprise (RAGE) model that outlines key ceremonies including release planning meetings, team <a data-event="clicked" data-uuid="f8c24202-c30" data-event-component="linkButton" data-event-container="textBlock" data-schema-version="1" data-product-key="jiraSoftware" data-label="Scrum of Scrums " data-label-english="Scrum of Scrums " href="/agile/scrum/scrum-of-scrums">Scrum of Scrums </a>meetings, product owner Scrum of Scrums meetings, release backlog grooming meetings, release review, and release retrospective meetings. </p> <p>Agilent also established area product owner roles and program manager roles, and measured progress with <a data-event="clicked" data-uuid="f8c24202-c31" data-event-component="linkButton" data-event-container="textBlock" data-schema-version="1" data-product-key="jiraSoftware" data-label="burnup charts" data-label-english="burnup charts" href="https://support.atlassian.com/jira-software-cloud/docs/view-and-understand-the-burnup-chart/">burnup charts</a>. Agilent also adopted lightweight decision-making techniques, executed ceremonies, <a data-event="clicked" data-uuid="f8c24202-c32" data-event-component="linkButton" data-event-container="textBlock" data-schema-version="1" data-product-key="jiraSoftware" data-label="used agile scrum artifacts" data-label-english="used agile scrum artifacts" href="/agile/scrum/artifacts">used agile scrum artifacts</a>, and adopted other agile practices.</p> </div> <div class="component component--heading"> <h2 class="fnt-wt font-wt- fnt-mg font-mgn- fnt-ln font-lnh- heading" > Agile in action </h2> </div> <div class="component component--textblock "> <p>In November 2015, Agilent’s Software and Informatics Division held Sprint Zero, a two week agile planning session with fourteen trained teams. A product release plan was developed spanning eight months for the OpenLAB chromatography data system. </p> <p>Sprint Zero activities included three categories:</p> <ul> <li>Educate teams on the business and technical goals, drivers, and high-level requirements for OpenLAB through presentations and posters. </li> <li>Use the newly learned techniques to develop requirements and estimate stories, epics, and defects. </li> <li>Lay out stories, epics, and defects on the Release Planning board, and mark all cross-team dependencies.</li> </ul> <p>Agilent soon found that their agile improvements extended beyond the pilot project. One of the first indicators of success was internal. “Because we had to partner with other Agilent divisions, doing what we said we were going to do was immensely important,” Sadler said. </p> <p>Agilent also saw external improvements. Customer feedback became instrumental in the Agilent teams’ increased responsiveness to changes in the market. By including customers early in the development process, Agilent increased software quality while reducing market and integration risk. </p> <p>One of Agilent’s insights was to include in the definition of done that upgrade stories be included in every <a data-event="clicked" data-uuid="f21e1267-560" data-event-component="linkButton" data-event-container="textBlock" data-schema-version="1" data-product-key="jiraSoftware" data-label="agile epic" data-label-english="agile epic" href="/agile/project-management/epics">agile epic</a>. Babita Jain, director of software quality and Stefan Weiss, manager of software integration at Agilent, led the transformation implementation and helped the teams understand the total scope of the project. “We did not consider the epic done unless it includes the upgrades,” Jain said. </p> <p>The agile transformation not only improved quality, but also reliability. In 2016, the OpenLAB chromatography data system was delivered on time. Since the agile transformation, Agilent has delivered software in a steady cadence and field-reported defects have declined.</p> </div> <div class="component component--heading"> <h2 class="fnt-wt font-wt- fnt-mg font-mgn- fnt-ln font-lnh- heading" > Measuring success </h2> </div> <div class="component component--textblock "> <p>Agilent defines and measures the success of its agile initiative with “low field failure rates and high customer loyalty,” said Sadler. Customer retention is also key. In the mature, competitive market in the life sciences industry, customer attrition is a danger. The ability to sell old customers a new system is essential. </p> <p>The following are four critical metrics enabled by Agilent’s Jira-based capacity model: </p> </div> <div class="component component--heading"> <h3 class="fnt-wt font-wt- fnt-mg font-mgn- fnt-ln font-lnh- heading" > Burndown/burnup charts </h3> </div> <div class="component component--textblock "> <p>Agilent previously measured work in engineering hours, person days, or <a data-event="clicked" data-uuid="e1b5f5ba-6d0" data-event-component="linkButton" data-event-container="textBlock" data-schema-version="1" data-product-key="jiraSoftware" data-label="story points" data-label-english="story points" href="/agile/project-management/estimation">story points</a>. Now everyone uses burnup charts to track completed work and the total amount of work. Burn down charts show how much work remains.</p> </div> <div class="component component--heading"> <h3 class="fnt-wt font-wt- fnt-mg font-mgn- fnt-ln font-lnh- heading" > Percent of capacity delivered to market (payload) </h3> </div> <div class="component component--textblock "> <p>The ability to model and track capacity plays an essential role in how Agilent measures success. Jira enabled Agilent to build a detailed capacity model. “This model allowed us during the planning phase to tell marketing how many story points they had to work with for a release. Marketing gets to rank the backlog to fit that capacity,” Sadler said. </p> </div> <div class="component component--heading"> <h3 class="fnt-wt font-wt- fnt-mg font-mgn- fnt-ln font-lnh- heading" > Count and median time to deliver fixes </h3> </div> <div class="component component--textblock "> <p>The capacity model provided a more granular view that allowed Agilent to see the capacity spent fixing critical or serious field-reported defects versus defects that the quality team discovered and reported. </p> </div> <div class="component component--heading"> <h3 class="fnt-wt font-wt- fnt-mg font-mgn- fnt-ln font-lnh- heading" > Percent of time spent fixing defects discovered by manual testing </h3> </div> <div class="component component--textblock "> <p>The capacity model helps Agilent measure time spent making features that customers value versus time spent maintaining or sustaining existing products. </p> <p>In just over three years the division more than doubled the percentage of capacity focused on value-added work, increasing it from 30 percent to 65 percent. As software quality improved, driven by the new agile approach, there were also fewer defects to repair later. </p> <p>A year after starting their agile transformation process, Agilent team members describe various "before" and "after" scenarios:</p> </div> <div class="component component--textblock "> <table style="border:0px;"> <tbody> <tr> <th style="width:15%;"><img alt="" src="https://wac-cdn.atlassian.com/dam/jcr:16d274b4-5a5f-4913-9e22-ea5bf1479a4e/icons-measure-speed-dark.svg?cdnVersion=2449" style="width: 70px; height: 50px; vertical-align:text-top;" /></th> <th> <p style="text-align: left;"><strong>Before:</strong> Performance was measured in engineering hours, person days, or story points. <br /> <strong>After:</strong> Everyone agrees on how to measure velocity and burndown.</p> </th> </tr> <tr> <th style="width:15%;"><img alt="" src="https://wac-cdn.atlassian.com/dam/jcr:249ed056-bf57-446b-8362-29833f41d9e6/icons-organize-workflow-dark.svg?cdnVersion=2449" style="width: 70px; height: 70px; vertical-align:text-top;" /></th> <th> <p style="text-align: left;"><strong>Before:</strong> Teams with different levels of agile training had different definitions for epics, stories, and subtasks. <br /> <strong>After:</strong> Everyone in the organization speaks the same language.</p> </th> </tr> <tr> <th style="width:15%;"><img alt="" src="https://wac-cdn.atlassian.com/dam/jcr:b20ed4c7-a3a7-479a-a733-e40726f5237a/icons-object-strong-dark.svg?cdnVersion=2449" style="width: 70px; height: 58px; vertical-align:text-top;" /></th> <th> <p style="text-align: left;"><strong>Before</strong>: Scrum masters wrote code, led team meetings, and weighed in on feature priorities.<br /> <strong>After:</strong> Scrum masters are task masters who report up to product managers. </p> </th> </tr> <tr> <th style="width:15%;"><img alt="" src="https://wac-cdn.atlassian.com/dam/jcr:24662688-28e4-4da7-9923-d544ff44acc1/icons-status-check-dark.svg?cdnVersion=2449" style="width: 70px; height: 70px; vertical-align:text-top;" /></th> <th> <p style="text-align: left;"><strong>Before:</strong> Features with bugs could get approved, carrying defects into subsequent development phases. <br /> <strong>After:</strong> A universal definition of “done” ensures that bugs are eradicated before the next sprint.</p> </th> </tr> <tr> <th style="width:15%;"><img alt="" src="https://wac-cdn.atlassian.com/dam/jcr:84c7fb64-ccb6-432d-8750-8176f24ad296/icons-admin-tools-dark.svg?cdnVersion=2449" style="width: 70px; height: 70px; vertical-align:text-top;" /></th> <th> <p style="text-align: left;"><strong>Before:</strong> Problems often occurred at the final hour, causing panic and substantial delays. <br /> <strong>After:</strong> A shared set of tools used across all teams prevents surprises and helps maintain focus.</p> </th> </tr> <tr> <th style="width:15%;"><img alt="" src="https://wac-cdn.atlassian.com/dam/jcr:70022a85-5436-489f-b9f2-56d4570ab58a/icons-security-monitor-dark.svg?cdnVersion=2449" style="width: 70px; height: 70px; vertical-align:text-top;" /></th> <th> <p style="text-align: left;"><strong>Before:</strong> There was no instrument for measuring a team's capacity to do work. <br /> <strong>After:</strong> There is agreement on how to predict and measure capacity on a daily basis.</p> </th> </tr> </tbody> </table> </div> <div class="component component--heading"> <h2 class="fnt-wt font-wt- fnt-mg font-mgn- fnt-ln font-lnh- heading" > The agile future at Agilent </h2> </div> <div class="component component--textblock "> <p>Like any culture that values continuous improvement, Agilent’s agile transformation is by no means complete. The next steps include continuing to shorten cycle time and hone the ability to gain early insight from market feedback, some key elements of <a data-event="clicked" data-uuid="72268f06-f50" data-event-component="linkButton" data-event-container="textBlock" data-schema-version="1" data-product-key="jiraSoftware" data-label="DevOps metrics." data-label-english="DevOps metrics." href="/devops/frameworks/devops-metrics">DevOps metrics.</a></p> <p>Agilent has already cut cycle time dramatically, breaking yearly releases into two six month cycles — even though the company commercializes releases annually. The company plans to cut cycle time in half again, moving to a quarterly cadence. </p> <p>Getting customers involved early and often in the development process is also a subject of ongoing improvement. Sadler reports that his group finds that there is less arbitration among competing interests in discussions about product scope when there’s clear evidence from market feedback. Maintaining quality and usability for customers in the field is an ongoing priority, and ongoing engagement with users helps maintain the company priorities: quality first, then release cadence and scope.</p> </div> <div class="component component--heading"> <h2 class="fnt-wt font-wt- fnt-mg font-mgn- fnt-ln font-lnh- heading" > Lessons learned </h2> </div> <div class="component component--textblock "> <p>Sadler credits success to his team, including the leaders Jain and Weiss, who embraced agile development as a way to drive rapid and continuous improvement. The right tools, like Jira and Confluence, allowed the team to consolidate work in one place and measure progress. </p> <p>Agilent found that an agile transformation requires a sponsor who oversees research and development, inbound marketing, and quality. “If you can’t transform all three, you will not succeed,” Sadler said. “You can’t get an agile transformation done through R&D alone.” What’s most important is not the work that’s done within the functions, but the way they work together.</p> <p>Agilent also found it’s essential to suspend the assumption that a perfect understanding of customer needs resides inside the building. An agile approach is to release products according to a reliable cadence and then directly receive customer feedback. This approach requires the attitude that release dates are sacred, and when the bell rings, the team ships the product as is. </p> <p>Finally, advises Sadler, the agile framework makes problems visible. For example, agile exposes gaps in capacity. It reveals the non-value-added portions of the process that cause delays and reveal quality miscues. Shifting from a waterfall approach to an agile approach not only requires changes in how teams work, it’s also a cultural shift. Agile drives a culture of continuous improvement that is downright contagious.</p> </div> <div class="article--social"> <div class="imkt-social-buttons-group"> <div class="imkt-social-buttons--heading">Share this article</div> <div class="imkt-social-buttons large"> <ul > <li class="imkt-social-button social-code facebook"> <a target="_blank" rel="noopener noreferrer" href="https://www.facebook.com/dialog/feed?app_id=743864389089816&caption=Find%20out%20how%20you%20can%20have%20a%20%23ReleaseReady%20team%3A&link=http://bit.ly/2E6V3hc&description=Agilent%20embedded%20on%20an%20agile%20transformation%20that%20helped%20the%20company%20reduce%20errors%2C%20improve%20quality%2C%20and%20increase%20product%20capacity&picture=https://wac-cdn.atlassian.com/dam/jcr:f97381b8-8424-4faa-9033-6b0d85d9f3a1/Software%20Development%20Workflow@2x-1.png&name=Agilent%E2%80%99s%20agile%20transformation%20journey" title="Share on Facebook" data-uuid="673b85af-1319-45c5-b75e-a144fdc55afa-shareonfacebook" onclick="window.open(this.href,'', 'menubar=no,toolbar=no,resizable=yes,scrollbars=yes,height=400,width=600'); return false;"></a> </li> <li class="imkt-social-button social-code twitter"> <a target="_blank" rel="noopener noreferrer" href="//twitter.com/share?text=Take%20an%20inside%20look%20%23agile%20teams%20that%20release%20early%20and%20often%3A&url=http://bit.ly/2E6V3hc&via=Atlassian&hashtags=agiletips" data-uuid="673b85af-1319-45c5-b75e-a144fdc55afa-shareontwitter" title="Share on Twitter" onclick="window.open(this.href,'', 'menubar=no,toolbar=no,resizable=yes,scrollbars=yes,height=400,width=600'); return false;"></a> </li> <li class="imkt-social-button social-code linked-in"> <a target="_blank" rel="noopener noreferrer" href="http://www.linkedin.com/shareArticle?mini=true&url=http://bit.ly/2E6V3hc&title=Learn%20how%20to%20make%20your%20team%20%23ReleaseReady%20here%3A&summary=%23agile%20teams%20release%20early%20and%20often.&source=Atlassian" data-uuid="673b85af-1319-45c5-b75e-a144fdc55afa-shareonlinkedin" title="Share on LinkedIn" onclick="window.open(this.href,'', 'menubar=no,toolbar=no,resizable=yes,scrollbars=yes,height=400,width=600'); return false;"></a> </li> </ul> </div> </div> </div> <div class="article--author"> <div class="component component--author--large "> <div class="component--author--large--content"> <div class="component--author--large--content--wrapper--picture"> <img class="component--author--large--content--picture--image" src="https://wac-cdn.atlassian.com/dam/jcr:dab800d1-8c2b-41d1-ab8a-56bc1ebe5313/David-Vermette-200x200.png?cdnVersion=2449" loading="lazy" alt="David Vermette"> </div> <div class="component--author--large--content--wrapper"> <div class="component--author--large--content--wrapper--name"> David Vermette </div> <div class="component--author--large--content--wrapper--description"> <p>David Vermette is a freelance writer, researcher, and editor originally from Massachusetts. 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