Status Dashboard - Gymglish online help

<!DOCTYPE html> <html lang="en"> <head> <title>Status Dashboard - Gymglish online help</title> <meta name="description" content="Status Dashboard - All Systems Operational. Gymglish.com"> <meta name="viewport" content="width=device-width, initial-scale=1"> <link rel="shortcut icon" href="https://files.helpdocs.io/3s17v9moe4/favico.png"> <meta property="og:title" content="Status Dashboard"> <meta property="twitter:title" content="Status Dashboard"> <meta property="og:description" content="Status Dashboard - All Systems Operational. Gymglish.com"> <meta property="twitter:description" content="Status Dashboard - All Systems Operational. Gymglish.com"> <meta property="og:type" content="article"> <meta property="twitter:card" content="summary_large_image"> <meta property="og:image" content="https://files.helpdocs.io/3s17v9moe4/logo.png?t=1729254781170"> <meta property="twitter:image:src" content="https://files.helpdocs.io/3s17v9moe4/logo.png?t=1729254781170"> <meta property="og:url" content="https://help.gymglish.com/l/en/article/nvdkqgnqlh-status-dashboard"> <meta property="twitter:site" content="https://help.gymglish.com/l/fr"> <meta property="article:published_time" content="2020-04-29T14:17:07Z"> <meta property="article:modified_time" content="2025-01-09T16:24:04Z"> <script type="application/ld+json">{"@context":"http://schema.org","@type":"TechArticle","articleBody":"All Gymglish services are operational 馃帀. History. 2023-05-31 12h00 (Paris): The service have been restored, the lessons and corrections are working normally. 2023-05-30 19h00 (Paris): Many of our emails are currently rejected. In case you haven't received your lessons/corrections, you can access them via your User Space. 2022-04-20 05h45 (Paris): The service have been restored, the lessons and corrections are working normally. 2022-04-19 19h30 (Paris): We have a problem with a table in our database. We will have to put the website in maintenance mode and restore some data from backup. 2021-11-20 10h15 (Paris): The service have been restored, the lessons and corrections are working normally. 2021-11-19 19h30 (Paris): We have a problem with a table in our database. We will have to put the website in maintenance mode and restore some data from backup. 2021-06-12 12h25 AM (Paris): The service have been restored, the lessons and corrections are working normally. 2021-06-12 09h30 AM (Paris): Main database server reported a large table corruption and website is down since 8h35 AM (Paris). We have multiple options to fix the issue and we are evaluating them to select the one that will bring the service back as quickly as possible. If you just replied to your lesson, we have your correction but will not receive it until after our website is back online. We will keep you posted. 2020-10-07: Gymglish updated its technical infrastructure from 12h to 13h Paris time. During this period, you were unable to access your lessons, corrections and user space.聽. 2020-10-02: An issue with one of our database servers between 19h10-22h50 CET caused intermittent service outages. We tried unplugging it and plugging it back in.","articleSection":"Divers","author":{"@type":"Person","image":"https://files.helpdocs.io/3s17v9moe4/other/1537975118475/blue.png","name":"Adrien"},"dateCreated":"2020-04-29T14:17:07Z","dateModified":"2025-01-09T16:24:04Z","datePublished":"2020-04-29T14:17:07Z","headline":"Status Dashboard","mainEntityOfPage":"https://help.gymglish.com/l/en/article/nvdkqgnqlh-status-dashboard","publisher":{"@type":"Organization","logo":"https://files.helpdocs.io/3s17v9moe4/logo.png?t=1729254781170","name":"gymglish"},"url":"https://help.gymglish.com/l/en/article/nvdkqgnqlh-status-dashboard","version":126,"wordCount":278}</script> <link rel="canonical" href="https://help.gymglish.com/l/en/article/nvdkqgnqlh-status-dashboard"> <link rel="stylesheet" href="https://cdn.helpdocs.io/css/highlightjs-github-gist.min.css?v=1740055050">    <script src="https://cdn.helpdocs.io/js/tether.min.js?v=1565690126"></script> <script src="https://code.jquery.com/jquery-3.3.1.slim.min.js" integrity="sha384-q8i/X+965DzO0rT7abK41JStQIAqVgRVzpbzo5smXKp4YfRvH+8abtTE1Pi6jizo" crossorigin="anonymous"></script> <script src="https://cdn.jsdelivr.net/npm/popper.js@1.14.3/dist/umd/popper.min.js" integrity="sha384-ZMP7rVo3mIykV+2+9J3UJ46jBk0WLaUAdn689aCwoqbBJiSnjAK/l8WvCWPIPm49" crossorigin="anonymous"></script> <script src="https://cdn.jsdelivr.net/npm/bootstrap@4.1.3/dist/js/bootstrap.min.js" integrity="sha384-ChfqqxuZUCnJSK3+MXmPNIyE6ZbWh2IMqE241rYiqJxyMiZ6OW/JmZQ5stwEULTy" crossorigin="anonymous"></script>  <link rel="stylesheet" href="https://cdn.jsdelivr.net/npm/bootstrap@4.1.3/dist/css/bootstrap.min.css" integrity="sha384-MCw98/SFnGE8fJT3GXwEOngsV7Zt27NXFoaoApmYm81iuXoPkFOJwJ8ERdknLPMO" crossorigin="anonymous"> <link rel="stylesheet" href="https://cdn.helpdocs.io/css/font-awesome.min.css?v=1565690126"> <link rel="stylesheet" href="https://cdn.helpdocs.io/css/tether.min.css?v=1565690126"> <link rel="stylesheet" href="https://cdn.helpdocs.io/css/glyphicons.css?v=1565690126">  <link rel="stylesheet" type="text/css" href="https://cdn.helpdocs.io/css/v3/curve.min.css?cb=custom">  <script> window.hd_util_params = { enable_pre_languages: 'pre', disable_legacy_search_timers: true, search_article_template: ` <div class="row search-article-row"> <div class="col-xs"> <div id="search-article" class="search-article"> <a class="search-article-link" data-article-id="\{\{article_id\}\}" href="\{\{relative_url\}\}"> <h3 class="search-article-title">\{\{title\}\}</h3> <p class="search-article-description">\{\{description\}\}</p> </a> <hr> </div> </div> </div> ` }; </script>  <script type="text/javascript"> // Script abble to detect if isNative or not. 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max-width: none; margin-right: 0; } .nav-items { display: block; width: 100%; } .navbar-nav li.nav-item { display: inline-block !important; float: none; margin: 3px 0; text-align: center; } li.nav-item.language-picker a#lang-dropdown { display: flex; justify-content: center; align-items: center; } #content { padding: 1em 0 0 0; } #breadcrumbs { margin-top: 1em; } .full-article-card { padding: 0; } .full-article-title { font-size: 2em; } .full-article-author-meta { margin: 2em -1em; padding: 1em; } #article .tip-callout, #article .note-callout { margin: 2em -1em; } #article #related>ul>li { padding-left: 0; margin-bottom: 0.5em; } } @media (min-width: 577px) and (max-width: 768px) { .logo { max-height: 60px; max-width: none; margin-right: 0; } .nav-items { display: block; width: 100%; } .navbar-nav li.nav-item { display: inline-block !important; float: none; margin: 3px 0; text-align: center; } li.nav-item.language-picker a#lang-dropdown { display: flex; justify-content: center; align-items: center; } #content { padding: 2em 0 0 0; } } @media (min-width: 769px) { .logo { max-height: 70px; max-width: none; margin-right: 0; } .bg-faded { height: 92px !important; } .navbar-brand { position: absolute; left: 50%; transform: translate(-50%, 0); } .navbar-brand { float: none; margin-right: 0; } .navbar-light .navbar-nav .nav-link { margin-left: 1rem; } } .card { margin-bottom: 0.75rem; } h3.card-title { color: #1b7cbd; } #article a, #article *>a, #article *>*>a { color: #1b7cbd; } p#breadcrumbs a { margin-right: 5px; } p#breadcrumbs i { visibility: hidden; width: 5px; } .author-text { display: none; } .bg-faded { border-bottom-left-radius: 0; border-bottom-right-radius: 0; background-color: #f7f7f7; height: auto; padding: inherit; /* height: 245px; */ } .navbar { margin-left: -15px; margin-right: -15px; } .navbar-brand img.logo { max-height: 60px; } .navbar-toggler { padding: 0.25rem; } .navbar-light .navbar-nav .nav-link, #lang-dropdown { padding: 0.4em 1em 0.4em 1em; } #search-container { background-color: #f7f7f7; padding-top: 1rem; padding-bottom: 1.5rem; } #instant-search input { /* margin-top: -5.5em; */ margin-top: 0; } #article h1.full-article-title { margin-bottom: 1em; } #article #feedback, #article #related { border: none; background: transparent; } /* Disable related articles */ #relatedArticles, #related { display: none !important; } #contact-modal button.close { position: absolute; right: 1.5rem; top: 1.5rem; } #contact-modal h4 { margin-top: 0; } /* Status button */ li.nav-item.custom-link>.nav-link { color: #787777; background-color: white; /* Same as .btn */ border-radius: 4px; box-shadow: 0 2px 4px 0 rgba(0, 0, 0, 0.16); transition: box-shadow 0.5s ease; } li.nav-item.custom-link>.nav-link:hover { box-shadow: 0 7px 20px 0 rgba(0, 0, 0, 0.10); } /* Status round circle */ li.nav-item.custom-link>.nav-link::before { content: ''; display: inline-block; width: 10px; height: 10px; border-radius: 50%; background-color: green; /* Change color here */ } </style> <meta property="hd-render" content="hbs"> </head> <body data-article-id="nvdkqgnqlh" data-category-id="aurl4cx3s5" data-search-term="undefined" data-original-search-term="undefined" data-search-result-count="undefined" data-language-code="en" data-default-language-code="fr" data-account-id="3s17v9moe4" data-domain="help.gymglish.com" data-home-path="/" data-search-placeholder="Search for answers..." data-see-more-results-string="See more results" data-all-categories-string="All Categories" data-category-title="Miscellaneous" data-no-articles-found-string="No articles found" > <div id="main" data-hd-template="customhbs">  <div id="header"> <div class="container-fluid"> <nav class="navbar navbar-light navbar-expand-lg bg-faded"> <button class="navbar-toggler" type="button" data-toggle="collapse" data-target="#navbarRightContent" aria-controls="navbarRightContent" aria-expanded="false" aria-label="Toggle navigation"> <span class="navbar-toggler-icon"></span> </button> <a class="navbar-brand mx-auto py-3" href="/"> <span> <img class="img-responsive logo" src="https://files.helpdocs.io/3s17v9moe4/logo.png?t=1729254781170"> </span> </a> <div class="collapse navbar-collapse" id="navbarRightContent"> <div class="nav-items ml-auto"> <ul class="nav navbar-nav"> <li class="nav-item custom-link"> <a class="nav-link" href="https://help.gymglish.com/l/en/article/nvdkqgnqlh-status-dashboard" target="_blank"> Status </a> </li> <li class="nav-item language-picker"> <div class="dropdown show"> <a id="lang-dropdown" class="dropdown-toggle nav-link" style="text-transform:uppercase;" href data-toggle="dropdown" aria-haspopup="true" aria-expanded="false"> <svg class="lang-dropdown-icon" xmlns="http://www.w3.org/2000/svg" viewBox="0 0 22 22"> <defs> <style>.a,.b{fill:none;stroke-width:2px;}.b{stroke-linecap:square;fill-rule:evenodd;}</style> </defs> <circle class="a" cx="10" cy="10" r="10" transform="translate(1 1)"></circle> <path class="b" d="M0,0A36.356,36.356,0,0,0,9.108,1.174,36.356,36.356,0,0,0,18.215,0" transform="translate(8.857 2.118) rotate(90)"></path> <path class="b" d="M1,11H19.667" transform="translate(0.667 -2.667)"></path> <path class="b" d="M1,19H19.667" transform="translate(0.667 -5.333)"></path> <path class="b" d="M0,1.174A35.525,35.525,0,0,1,9,0a35.525,35.525,0,0,1,9,1.174" transform="translate(14.841 2.333) rotate(90)"></path> </svg> en </a> <div class="dropdown-menu dropdown-menu-right" aria-labelledby="lang-dropdown"> <a class="dropdown-item" href="/l/de" style="color: #444 !important"> Deutsch </a> <a class="dropdown-item" href="/l/en" style="color: #444 !important"> English </a> <a class="dropdown-item" href="/l/es" style="color: #444 !important"> Espa帽ol </a> <a class="dropdown-item" href="/l/fr" style="color: #444 !important"> Fran莽ais </a> <a class="dropdown-item" href="/l/pt" style="color: #444 !important"> Portugu锚s </a> </div> </div> </li> <li class="nav-item"> <a id="contact-modal-trigger" class="btn btn-primary btn-contact nav-link" href="#" data-toggle="modal" data-target="#contact-modal" data-popup-trigger="contact-modal" >Contact us</a> </li> </ul> </div> </div> </nav> </div> <div id="search-container" class="container-fluid search-responsive"> <div class="row"> <div class="col-xs-12 col-lg-6 offset-lg-3"> <div id="instant-search"> <form action="/search" method="GET"> <input id="hd-query" name="query" placeholder="Search for answers..."> </form> </div> <span class="fa fa-search"></span> </div> </div> </div> <div id="searchresults" class="container-fluid"> <div id="articles" class="row"> <div class="col-xs-12 col-lg-6 offset-lg-3"> <div id="hits"></div> </div> </div> </div> </div> <div class="container-fluid"> <div id="content"> <style> #toc::before { content: 'Table of Contents' !important; } </style> <div id="article"> <div id="meta" class="row"> <div class="col-xs-12 col-md-10 offset-md-1 col-lg-10 offset-lg-1"> <p id="breadcrumbs" class="small-capital-text"> <a href="/"> All Categories </a> > <a href="/l/en/category/aurl4cx3s5-miscellaneous" aria-label="Miscellaneous"> <i class="fa breadcrumb-icon fa-random"></i> <span property="name">Miscellaneous</span> </a> </li> > <i class="fa breadcrumb-icon fa-file-text"></i> Status Dashboard </p> </div> </div> <div id="body" class="row"> <div class="col-xs-12 col-md-10 offset-md-1 col-lg-10 offset-lg-1"> <div class="full-article-card"> <div class="card-block"> <h1 class="full-article-title">Status Dashboard</h1> <p class="meta small-capital-text full-article-author-meta author-text"> <img class="img-fluid full-article-author-image" src="https://files.helpdocs.io/3s17v9moe4/other/1537975118475/blue.png"> <span class="text-muted"> Updated 1 month ago by Adrien </span> </p> <h3 id="all_gymglish_services_are_operational"><span style="color:#68bc00" data-hd-color="#68bc00">All Gymglish services are operational</span> 馃帀</h3><h3 id="history">History</h3><ul><li>2023-05-31 12h00 (Paris): The service have been restored, the lessons and corrections are working normally.</li><li>2023-05-30 19h00 (Paris): Many of our emails are currently rejected. In case you haven't received your lessons/corrections, you can access them via your聽<a href="https://help.gymglish.com/l/en/article/6tfdwhb0qv">User Space</a>.</li><li>2022-04-20 05h45 (Paris): The service have been restored, the lessons and corrections are working normally.</li><li>2022-04-19 19h30 (Paris): We have a problem with a table in our database. We will have to put the website in maintenance mode and restore some data from backup.</li><li>2021-11-20 10h15 (Paris): The service have been restored, the lessons and corrections are working normally</li><li>2021-11-19 19h30 (Paris): We have a problem with a table in our database. We will have to put the website in maintenance mode and restore some data from backup.</li><li>2021-06-12 12h25 AM (Paris): The service have been restored, the lessons and corrections are working normally.</li><li>2021-06-12 09h30 AM (Paris): Main database server reported a large table corruption and website is down since 8h35 AM (Paris). We have multiple options to fix the issue and we are evaluating them to select the one that will bring the service back as quickly as possible. If you just replied to your lesson, we have your correction but will not receive it until after our website is back online. We will keep you posted.</li><li>2020-10-07: Gymglish updated its technical infrastructure from 12h to 13h Paris time. During this period, you were unable to access your lessons, corrections and user space.聽</li><li>2020-10-02: An issue with one of our database servers between 19h10-22h50 CET caused intermittent service outages. We tried unplugging it and plugging it back in.</li></ul><p></p> </div> <br/> <hr/> <div id="feedback" class="card-block" data-thanks="OK!"> <h3>How Did We Do?</h3> <div class="btn-group" role='group' aria-label='Feedback'> <button class="feedback-positive btn btn-link" type='button'> <svg width="50" height="50" xmlns="http://www.w3.org/2000/svg"> <g fill="none" fill-rule="evenodd"> <circle fill="#FFDF86" cx="25" cy="25" r="25"/> <path d="M13.6 18.8a79.3 79.3 0 0 1-6.3-7.3 5.4 5.4 0 0 1 .6-7.6 4 4 0 0 1 4.4-.4c.9.5 1.4 1.2 1.8 2 .2.3.6.3.8 0 .4-.9 1-1.6 2-2a4 4 0 0 1 3.7 0c2.8 1.7 3.1 5.8 1 8a83.7 83.7 0 0 1-6.1 7.3c-.6.5-1.4.5-2 0zm21 .6c-2.5-2.7-4.5-5-6.3-7.6a5.8 5.8 0 0 1 .6-7.9c1.3-1 3-1.2 4.4-.3.9.4 1.4 1.1 1.8 2 .2.3.6.3.8 0 .4-1 1-1.7 2-2.1 1.2-.7 2.6-.7 3.7 0 2.8 1.7 3.1 6 1 8.4a86 86 0 0 1-6.1 7.5c-.6.6-1.4.6-2 0z" fill="#F71272"/> <path d="M10 28c0-1.6 5.9 4.7 15 4.7S40 26 40 28s-5.3 14.8-15 14.8S10 29.6 10 28z" fill="#866B21"/> </g> </svg> </button> <button class="feedback-neutral btn btn-link" type='button'> <svg width="50" height="50" xmlns="http://www.w3.org/2000/svg"> <g fill="none" fill-rule="evenodd"> <circle fill="#FFDF86" cx="25" cy="25" r="25"/> <path d="M16.6 20.7c2.5 0 4.6-3.5 4.6-6 0-2.6-2-5.7-4.6-5.7-2.5 0-4.6 3.1-4.6 5.7 0 2.5 2 6 4.6 6zm17 0c2.5 0 4.6-3.5 4.6-6 0-2.6-2-5.7-4.6-5.7-2.5 0-4.6 3.1-4.6 5.7 0 2.5 2 6 4.6 6z" fill="#866B21"/> <path d="M13.7 35.9h24" stroke="#866B21" stroke-width="4" stroke-linecap="round"/> </g> </svg> </button> <button class="feedback-negative btn btn-link" type='button'> <svg width="50" height="50" xmlns="http://www.w3.org/2000/svg"> <g fill="none" fill-rule="evenodd"> <circle fill="#FFDF86" cx="25" cy="25" r="25"/> <path d="M17.7 27.4c3-.8 6.1-4.3 5.3-7.3-.8-3-1.5 1.3-6.5 2.7-5 1.3-8-2-7.2 1 .8 3 5.4 4.4 8.4 3.6zM25 35c-3.1 0-7 2.5-7 5.6 0 3 1.8-.8 7-.8s7.2 3.9 7.2.8c0-3-4.1-5.6-7.2-5.6zm7.8-7.6c-3-.8-6.2-4.3-5.4-7.3.8-3 1.6 1.3 6.6 2.7 5 1.3 8-2 7.2 1-.8 3-5.5 4.4-8.4 3.6z" fill="#866B21"/> </g> </svg> </button> </div> </div> <div id="related" class="card-block"> <h3>Related Articles</h3> <ul> <li> <a href="/l/en/article/eirbe4o9vq-i-want-to-see-my-level-progress-and-stats-in-the-app">I would like to see my level, progress and stats in the app</a> </li> <li> <a href="/l/en/article/hkfpd3cchj-can-i-track-my-sales">How can I check my sales and commissions?</a> </li> </ul> </div> </div> </div> </div> </div> <script> (function() { $(function() { $('#article pre').each(function(i, el) { $el = $(el); 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