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620px){.footer__list{grid-row:span 2}.footer__list--shorty{grid-row:span 1;grid-column:2 / span 1}.footer__list--shorty+.footer__list--shorty{grid-row-start:2}}@media (min-width: 1200px){.footer__list{--stack-gap: 30px}}.footer__links{display:-webkit-box;display:flex;-webkit-box-orient:vertical;-webkit-box-direction:normal;flex-direction:column;gap:20px}.footer__social{grid-area:social;display:-webkit-box;display:flex;gap:20px;align-self:end}.footer__social img{max-width:16px}.footer__social a{display:-webkit-box;display:flex;-webkit-box-align:center;align-items:center;-webkit-box-pack:center;justify-content:center;width:40px;height:40px;border-radius:50%;background-color:#FF5810;-webkit-transition:background-color .3s;transition:background-color .3s}.footer__social a:hover{background-color:#FF9D88}.footer__bottom{padding:40px 0}@media (max-width: 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768px){.segment--first{padding-top:12.5rem}}@media (min-width: 768px){.segment--last{padding-bottom:12.5rem}}.segment--resources h2{color:#232932;font-weight:800}.segment--cta .btn{padding:1.3rem 3rem 1.2rem;font-size:1.8rem;margin:0 auto}.navigation{line-height:9rem;white-space:nowrap}.header-wrap--fixed .navigation,.header--hover .navigation,.header-wrap--light .navigation{line-height:9rem}.navigation a{display:inline-block}.navigation .no-click-events{pointer-events:none}.navigation,.navigation__item,.navigation__sub,.navigation__subitem{margin:0;padding:0;list-style:none}.navigation__item{display:-webkit-box;display:flex;position:relative;float:left;margin-right:0}.navigation__item>a,.navigation__item>span{padding-right:2rem;color:var(--text-primary);font-size:1.6rem}.de .navigation__item>a,.de .navigation__item>span{padding-right:2rem}.fr .navigation__item>a,.fr .navigation__item>span{padding-right:1.4rem}@media (min-width: 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.navigation__item--hover>a,.header-wrap--light .navigation__item:hover>a{-webkit-text-decoration-line:underline;text-decoration-line:underline}.header-wrap--fixed .navigation__item--hover>span,.header-wrap--fixed .navigation__item:hover>span,.header--hover .navigation__item--hover>span,.header--hover .navigation__item:hover>span,.header-wrap--light .navigation__item--hover>span,.header-wrap--light .navigation__item:hover>span{cursor:default}.header-wrap--fixed:hover .navigation__item:first-child+.navigation__item:before{-webkit-transform:rotateZ(90deg);transform:rotateZ(90deg);left:-3.3rem}.navigation__item--hidden{display:none;position:relative;margin-left:2rem;color:#232932;font-size:1.4rem;font-weight:600;opacity:0;-webkit-transition:opacity 0.3s;transition:opacity 0.3s}.navigation__item--hidden>a{color:#2676a5}.navigation__item--hidden:before{display:block;position:absolute;left:-3rem;top:4rem;margin:auto;color:#c5c5c8;font:1.2rem/0.9 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0.3s;background-color:#fff}.mobile-nav__menu-line--top{webkit-transform:translateY(-4.5px);-webkit-transform:translateY(-4.5px);transform:translateY(-4.5px)}.mobile-nav__menu-line--bottom{-webkit-transform:translateY(4.5px);transform:translateY(4.5px)}.mobile-nav__menu{display:grid;grid-template-columns:[left-gutter] 0fr [content] 12fr [right-gutter] 0fr;width:100%;height:calc(100% - 18.6rem);position:fixed;top:90px;left:0;background-color:#0D0D0B;-webkit-transition:all 0.2s;transition:all 0.2s;opacity:0;visibility:hidden}.mobile-nav__menu--active{opacity:1;visibility:visible}.mobile-nav__section-header{color:#59697E;font-size:1.4rem;line-height:100%;text-transform:uppercase;border:none;border-top:1px solid var(--border-color);margin-left:4rem;padding:0;letter-spacing:.07rem;margin-top:1rem}.mobile-nav__section-header legend{padding-right:1rem}.mobile-nav__category-wrapper{grid-column:content;padding:0;margin:0;overflow-y:auto}.mobile-nav__title{display:block;padding:2.4rem 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auto;font-size:4.4rem;line-height:5.2rem;color:var(--text-highlight)}@media (min-width: 768px){.stats-section__number{font-size:6rem;line-height:6.8rem}}.stats-section__label{margin-top:0;font-size:1.8rem;line-height:2.4rem}@media (min-width: 768px){.stats-section__label{margin:1.5rem 0 0}}.icon-module{font-size:1.6rem;line-height:2.4rem}.icon-module--light{background-color:#fff}.icon-module--lightgray{background-color:#f1efe3}.icon-module--medium{background-color:#f1efe3}.icon-module--teal{background-color:#00323D}.icon-module--steel{background-color:#232932}.icon-module--darkblue{background-color:#1F242C}.icon-module--stats{text-align:center}.icon-module--stats .icon-module__content{border-right:1px solid #798697}.icon-module--stats .icon-module__content:last-child{border-right:none}.icon-module--stats .icon-module__title{color:#893999;font-size:7.2rem;line-height:5.2rem;font-weight:800;margin:1.5rem 0 0}.icon-module--stats p{font-size:2rem;line-height:2.8rem}.icon-module--steel,.icon-module--darkblue,.icon-module--teal{color:#fff}.icon-module--steel h3,.icon-module--steel .icon-module__title,.icon-module--darkblue h3,.icon-module--darkblue .icon-module__title,.icon-module--teal h3,.icon-module--teal .icon-module__title{color:#fff}.icon-module--steel .learn-more,.icon-module--steel .card-cta,.icon-module--darkblue .learn-more,.icon-module--darkblue .card-cta,.icon-module--teal .learn-more,.icon-module--teal .card-cta{color:#d470ed}.icon-module--steel .learn-more:after,.icon-module--steel .card-cta:after,.icon-module--darkblue .learn-more:after,.icon-module--darkblue .card-cta:after,.icon-module--teal .learn-more:after,.icon-module--teal .card-cta:after{background-color:#d470ed}.icon-module--steel .learn-more:hover,.icon-module--steel .card-cta:hover,.icon-module--darkblue .learn-more:hover,.icon-module--darkblue .card-cta:hover,.icon-module--teal .learn-more:hover,.icon-module--teal .card-cta:hover{color:#fff}.icon-module--steel .learn-more:hover:after,.icon-module--steel .card-cta:hover:after,.icon-module--darkblue .learn-more:hover:after,.icon-module--darkblue .card-cta:hover:after,.icon-module--teal .learn-more:hover:after,.icon-module--teal .card-cta:hover:after{background-color:#fff}.icon-module__group{display:-webkit-box;display:flex;-webkit-box-orient:horizontal;-webkit-box-direction:normal;flex-direction:row;flex-wrap:wrap}@media (min-width: 992px){.icon-module__group.two-row .icon-module__content--4,.icon-module__group.two-row .icon-module__content--5,.icon-module__group.two-row .icon-module__content--6,.icon-module__group.two-row .icon-module__content--7,.icon-module__group.two-row .icon-module__content--8,.icon-module__group.two-row .icon-module__content--9{margin-top:6.4rem}}@media (min-width: 992px){.icon-module__group.eight-col .icon-module__content--4{margin-top:0}}.icon-module__headline{margin:0 0 6.5rem}.icon-module p.icon-module__headline{font-size:1.8rem;line-height:2.4rem}@media (max-width: 991px){.icon-module__content{margin-bottom:5rem}}.icon-module__content p{margin-bottom:1rem}@media (min-width: 992px){.icon-module .col-md-4{padding-right:2.2rem}}.icon-module__img{height:4.8rem;width:4.8rem}.icon-module__title{margin:1.6rem 0 1rem 0;font-weight:700;font-size:2.4rem;line-height:3.2rem}.icon-module__summary{margin-top:0}@media (min-width: 992px){.icon-module__summary{margin-bottom:1rem;font-size:1.6rem;line-height:2.4rem}}.customer-quote{position:relative;margin:0 auto}@media (min-width: 992px){.customer-quote{margin:0 auto 39.2rem}}@media (min-width: 1200px){.customer-quote{margin:0 auto 45rem}}@media (min-width: 992px){.customer-quote__mobile-image{display:none}}.customer-quote .container{position:relative}.customer-quote__wrap{display:-webkit-box;display:flex;margin:-24rem 0 15.5rem}@media (min-width: 768px){.customer-quote__wrap{margin:-35rem 0 12rem}}@media (min-width: 992px){.customer-quote__wrap{margin:-24rem 0 12rem;position:absolute}}.customer-quote__image{display:none;width:30%;height:46rem}@media (min-width: 992px){.customer-quote__image{display:block;width:34.3rem;height:42.7rem}}@media (min-width: 1200px){.customer-quote__image{width:35rem;height:46rem}}.customer-quote__image img{width:100%;height:100%;-o-object-fit:center;object-fit:center}.customer-quote__content{position:relative;width:100%;padding:3.7rem 2rem 3rem}@media (min-width: 992px){.customer-quote__content{width:calc(100% - 32.5rem)}}@media (min-width: 1200px){.customer-quote__content{height:46rem;width:calc(100% - 35rem);padding:5.6rem 6rem}}.customer-quote__logo{margin:0 auto 3rem}.customer-quote__quote,.customer-quote__text{position:relative;margin:1.5rem auto 3.2rem;font-size:2rem;line-height:3.2rem}@media (min-width: 768px){.customer-quote__quote,.customer-quote__text{font-size:2.4rem;line-height:3.6rem;margin-bottom:4rem}}.customer-quote__quote:before{position:absolute;left:-1rem;display:block;content:"\201C"}.customer-quote__quote:after{display:inline;content:"\201D"}.customer-quote__author,.customer-quote__title{margin:0}.customer-quote__author{font-size:1.8rem;font-weight:700;line-height:2.4rem;max-width:38rem;margin-bottom:5.6rem}@media (min-width: 992px){.customer-quote__author{position:absolute;left:6rem;bottom:5.2rem;margin-bottom:0}}.customer-quote__author span{font-size:1.6rem;line-height:2.4rem;font-weight:400}.customer-quote__title{font-size:1.6rem;font-weight:400}.customer-quote__since{font-size:1.6rem;margin:0 auto 5.5rem}@media (min-width: 992px){.customer-quote__since{margin:0 auto 8rem;position:absolute;left:6rem;bottom:2.4rem;margin:0}}@media (min-width: 768px){.customer-quote__since{bottom:6.2rem}}.customer-quote__more{font-size:1.8rem;font-weight:700}@media (max-width: 767px){.customer-quote__more{display:block;width:100%;border:3px solid #232932;text-align:center;padding:1.4rem 2rem;font-size:1.8rem;border-radius:4px;-webkit-transition:0.25s;transition:0.25s}.customer-quote__more a{color:#232932}.customer-quote__more a:active,.customer-quote__more a:focus,.customer-quote__more a:hover{color:#fff;text-decoration:none}.customer-quote__more:active,.customer-quote__more:focus,.customer-quote__more:hover{background:#232932}}@media (min-width: 768px){.customer-quote__more{position:absolute;right:6rem;bottom:5.2rem}}.customer-quote__more:hover{text-decoration:underline}.customer-quote__more:hover .customer-quote__arrow{-webkit-transform:translateX(1rem);transform:translateX(1rem)}.customer-quote__arrow{display:inline-block;content:" ";width:1.8rem;height:1.2rem;margin:0 0 0 0.5rem;-webkit-transition:-webkit-transform 0.25s;transition:-webkit-transform 0.25s;transition:transform 0.25s;transition:transform 0.25s, -webkit-transform 0.25s;-webkit-mask:url("/img2/icons/more-arrow.svg") no-repeat;mask:url("/img2/icons/more-arrow.svg") no-repeat;-webkit-mask-size:cover;mask-size:cover;background-color:var(--text-primary)}@media (max-width: 767px){.customer-quote__arrow{display:none}}.module-quote{position:relative;text-align:left}.module-quote.has-top-border,.module-quote .has-top-border{padding:3.5rem 0 0 4.8rem;margin-top:5.5rem;margin-left:0;margin-right:0;border-top:1px solid #e2e2e3}.module-quote.has-quotes .heading-lite:before,.module-quote.has-quotes .heading-lite--centered:before,.module-quote .has-quotes .heading-lite:before,.module-quote .has-quotes .heading-lite--centered:before{position:absolute;left:-1rem;display:block;content:"\201C"}.module-quote.has-quotes .heading-lite:after,.module-quote.has-quotes .heading-lite--centered:after,.module-quote .has-quotes .heading-lite:after,.module-quote .has-quotes .heading-lite--centered:after{display:inline-block;content:"\201D"}.module-quote.has-quote .heading-lite:before,.module-quote.has-quote .heading-lite--centered:before,.module-quote .has-quote .heading-lite:before,.module-quote .has-quote .heading-lite--centered:before{position:relative;left:-1rem;top:4.5rem;display:block;content:"\201C";font-size:20rem;font-weight:200;color:#dcdcde}@media (min-width: 768px){.module-quote.has-quote .heading-lite:before,.module-quote.has-quote .heading-lite--centered:before,.module-quote .has-quote .heading-lite:before,.module-quote .has-quote .heading-lite--centered:before{position:absolute;left:-7rem}}.module-quote.has-quote.module-quote--spookfish,.module-quote .has-quote.module-quote--spookfish{padding:7.5rem 0 0}@media (min-width: 768px){.module-quote.has-quote.module-quote--spookfish,.module-quote .has-quote.module-quote--spookfish{padding:7.5rem 0 0 4.8rem}}.module-quote.has-box-quote{margin:0 15px}@media (min-width: 768px){.module-quote.has-box-quote{margin:0}}.module-quote.has-box-quote.module-quote--pantheon{margin:18rem 15px 3rem}@media (min-width: 768px){.module-quote.has-box-quote.module-quote--pantheon{margin:6rem auto}}.module-quote.has-box-quote.module-quote--audiense{margin:5rem 15px -6rem}@media (min-width: 768px){.module-quote.has-box-quote.module-quote--audiense{margin:6rem auto -6rem}}.module-quote.has-box-quote.module-quote--fasthockey{margin:18rem 15px 0}@media (min-width: 768px){.module-quote.has-box-quote.module-quote--fasthockey{margin:0.4rem auto 17.4rem}}@media (min-width: 992px){.module-quote.has-box-quote.module-quote--fasthockey{margin:7.4rem auto 11rem}}@media (min-width: 1200px){.module-quote.has-box-quote.module-quote--fasthockey{margin:7.4rem auto 7.8rem}}@media (min-width: 768px){.module-quote.has-box-quote.module-quote--fasthockey .boxed-quote{margin-top:0}}@media (min-width: 992px){.module-quote.has-box-quote.module-quote--fasthockey .boxed-quote{margin-top:-7rem}}.module-quote .boxed-quote{position:absolute;padding:6rem 1.5rem 4rem;margin-top:-19rem;border:1px solid #e2e2e3;background:#fff;z-index:1;border-radius:5px}@media (min-width: 768px){.module-quote .boxed-quote{padding:5rem 10rem 4rem}}@media (min-width: 768px){.module-quote .boxed-quote--sittercity{margin-top:-13.7rem;margin-bottom:-4rem}}.module-quote .boxed-quote--lootcrate{padding:5rem 2rem 4rem}@media (min-width: 768px){.module-quote .boxed-quote--lootcrate{padding:5rem 5rem 4rem;margin-top:-14.5rem}}.module-quote .boxed-quote--jwplayer{padding:5rem 2rem 4rem;margin-top:-19rem}@media (min-width: 768px){.module-quote .boxed-quote--jwplayer{padding:5rem 6.4rem 4rem}}.module-quote .boxed-quote--livechat{margin-top:-16rem}.module-quote .boxed-quote .heading-lite,.module-quote .boxed-quote .heading-lite--centered{margin-bottom:1.8rem;font-size:2.5rem;line-height:3.3rem}.module-quote .has-logo{text-align:center}.module-quote .has-logo img{display:block;margin:0 auto 2.6rem}.module-quote .has-logo--audiense{width:147px}.module-quote .has-logo--sittercity{width:160px}.module-quote .has-logo--lootcrate{width:196px}.module-quote .has-logo--jwplayer{width:200px}.module-quote .has-logo--livechat{width:18.7rem}.module-quote .has-logo .heading-lite,.module-quote .has-logo .heading-lite--centered{display:inline;margin-bottom:0}.module-quote .has-logo .heading-large{font-size:3.1rem}.module-quote .heading-lite,.module-quote .heading-lite--centered{position:relative;margin-top:-0.7rem;margin-bottom:0;font-size:2.8rem;line-height:3.5rem}.module-quote .heading-lite.heading-normal,.module-quote .heading-normal.heading-lite--centered{margin-bottom:0;font-size:1.5rem;font-weight:400;line-height:2.3rem}.module-quote .heading-lite.heading-normal:before,.module-quote .heading-normal.heading-lite--centered:before{top:3rem;font-size:15rem}@media (min-width: 768px){.module-quote .heading-lite.heading-normal:before,.module-quote .heading-normal.heading-lite--centered:before{top:3.8rem;left:-6rem}}.module-quote .heading-lite.heading-normal+.author,.module-quote .heading-normal.heading-lite--centered+.author{margin-top:1rem;margin-bottom:2rem;font-size:1.5rem}.module-quote .author{font-size:1.6rem}.module-quote__image{margin-bottom:4rem}.resources-section{padding:10rem 1.5rem 20rem}@media (min-width: 992px){.resources-section{padding:17rem 0 16rem}}.resource-section-v2{--stack-gap: 40px}@media (min-width: 992px){.resource-section-v2{--stack-gap: 80px}}@media (min-width: 1400px){.resource-section-v2{--stack-gap: 100px}}.resource-section-v2__intro{--stack-gap: 40px}.resource-list{display:grid;gap:2rem}@media (min-width: 992px){.resource-list{grid-template-columns:repeat(3, 1fr)}}.resource-list__item,.resource-list__thumb{border-radius:12px;overflow:hidden}.resource-list__thumb{aspect-ratio:490 / 280}.resource-list__thumb img{width:100%;height:100%}.resource-list__meta{padding:40px}.resource-list__item-title{margin:10px 0 20px}.product-hero{padding:13.4rem 0 10rem;position:relative;background-color:var(--background-primary)}@media (min-width: 992px){.product-hero{padding:23.4rem 0 8rem}}.product-hero h1,.product-hero p{color:var(--text-primary)}.product-hero-label{display:block;margin-bottom:2.4rem;font-size:1.8rem;font-weight:700;text-transform:uppercase;letter-spacing:3.6px;position:relative;color:var(--text-eyebrow)}@media (min-width: 768px){.product-hero-label{font-size:2.2rem;line-height:100%;letter-spacing:4.5px;margin-top:0}}.product-hero-headline{margin:0;font-weight:800}@media (min-width: 768px){.product-hero-headline{font-size:var(--font-size-3xl);line-height:1.1}}@media (max-width: 767px){.product-hero-headline{line-height:4.6rem}}.product-hero-subheadline{font-size:1.8rem}@media (min-width: 992px){.product-hero-subheadline{font-size:2.4rem;line-height:3.6rem}}.product-hero__content{margin:0 auto 6rem}@media (min-width: 992px) and (max-width: 1439px){.product-hero__content{margin-bottom:12rem}}@media (min-width: 1200px){.product-hero__content{padding-right:5.2rem}}.promo-banner{position:relative;margin:0 auto 4rem;z-index:3}@media (min-width: 992px){.promo-banner{height:0;margin:6rem auto}}.hero-banner .promo-banner--padding{height:9.2rem;width:100%}@media (min-width: 768px){.hero-banner .promo-banner--padding{height:4.5rem}}.nav-open .promo-banner--padding{height:0 !important;z-index:-1}.promo-banner.promo-banner--hero{position:absolute;top:0;width:100%;margin:0;z-index:2;background:#232932}@media (min-width: 992px){.promo-banner.promo-banner--hero{top:0}}.hero-banner .promo-banner.promo-banner--hero{top:0;height:9.2rem}@media (min-width: 768px){.hero-banner .promo-banner.promo-banner--hero{height:4.5rem}}.nav-open .promo-banner.promo-banner--hero{z-index:-1}.promo-banner.promo-banner--hero .container{width:100%;padding:0}@media (min-width: 992px){.promo-banner.promo-banner--hero .container{width:970px}}@media (min-width: 1200px){.promo-banner.promo-banner--hero .container{width:1170px}}@media (min-width: 992px){.promo-banner.promo-banner--hero .promo-wrapper{margin:-0.1rem auto 0}}.promo-banner.promo-banner--hero .promo-banner-wrap{display:block;margin:0;padding:1rem 1.5rem;text-align:center;box-shadow:none}@media (min-width: 992px){.promo-banner.promo-banner--hero .promo-banner-wrap{padding:1.1rem 0 0.9rem}}.promo-banner.promo-banner--hero .promo-banner__label,.promo-banner.promo-banner--hero .promo-banner__text,.promo-banner.promo-banner--hero .promo-banner__cta{display:inline}.promo-banner.promo-banner--hero .promo-banner__text{margin:0 0.8rem}.promo-banner.promo-banner--hero .promo-banner__cta{display:block;margin:0;text-decoration:underline}@media (min-width: 768px){.promo-banner.promo-banner--hero .promo-banner__cta{display:inline-block}}.promo-banner.promo-banner--hero .promo-banner__cta:hover{text-decoration:none}.promo-banner.promo-banner--hero .promo-banner__cta:after{display:none}@media (min-width: 992px){.promo-banner.promo-banner--image .promo-banner-wrap{-webkit-transform:translateY(-140px);transform:translateY(-140px)}}@media (min-width: 1200px){.promo-banner.promo-banner--image .promo-banner-wrap{-webkit-transform:translateY(-115px);transform:translateY(-115px)}}.promo-banner.promo-banner--image .promo-banner__content-wrap{padding:2.2rem 3.5rem}@media (min-width: 992px){.promo-banner.promo-banner--image .promo-banner__content-wrap{padding:2.6rem 3rem}}@media (min-width: 1200px){.promo-banner.promo-banner--image .promo-banner__content-wrap{padding:2rem 4.8rem}}.promo-banner.promo-banner--icon .promo-banner-wrap,.promo-banner.promo-banner--text-button .promo-banner-wrap{display:block;-webkit-box-align:center;align-items:center;padding:1.8rem 3rem}@media (min-width: 768px){.promo-banner.promo-banner--icon .promo-banner-wrap,.promo-banner.promo-banner--text-button .promo-banner-wrap{display:-webkit-box;display:flex;padding:1.8rem 3.2rem}}@media (min-width: 992px){.promo-banner.promo-banner--icon .promo-banner-wrap,.promo-banner.promo-banner--text-button .promo-banner-wrap{padding:1.5rem 4.8rem}}.promo-banner.promo-banner--icon .promo-banner__content-wrap,.promo-banner.promo-banner--text-button .promo-banner__content-wrap{display:block;padding:0;-webkit-box-pack:normal;justify-content:normal;-webkit-box-align:start;align-items:start;text-align:center}@media (min-width: 768px){.promo-banner.promo-banner--icon .promo-banner__content-wrap,.promo-banner.promo-banner--text-button .promo-banner__content-wrap{display:-webkit-box;display:flex;text-align:left}}@media (min-width: 1200px){.promo-banner.promo-banner--icon .promo-banner__content-wrap,.promo-banner.promo-banner--text-button .promo-banner__content-wrap{-webkit-box-align:center;align-items:center}}.promo-banner.promo-banner--icon .promo-banner__text,.promo-banner.promo-banner--text-button .promo-banner__text{display:block;font-size:2rem;line-height:2.8rem;font-weight:700}@media (min-width: 768px){.promo-banner.promo-banner--icon .promo-banner__text,.promo-banner.promo-banner--text-button .promo-banner__text{display:inline-block}}.promo-banner.promo-banner--icon .promo-banner__cta,.promo-banner.promo-banner--text-button .promo-banner__cta{display:block;width:100%;height:-webkit-min-content;height:-moz-min-content;height:min-content;font-size:1.4rem;line-height:1.7rem;padding:0.9rem 2.4rem;margin:1.7rem auto 1rem;text-decoration:none;border-color:#fff;border-width:3px}@media (min-width: 480px){.promo-banner.promo-banner--icon .promo-banner__cta,.promo-banner.promo-banner--text-button .promo-banner__cta{width:-webkit-min-content;width:-moz-min-content;width:min-content;min-width:-webkit-min-content;min-width:-moz-min-content;min-width:min-content}}@media (min-width: 768px){.promo-banner.promo-banner--icon .promo-banner__cta,.promo-banner.promo-banner--text-button .promo-banner__cta{display:inline-block;margin:0 0 0 8rem}}.promo-banner.promo-banner--icon .promo-banner__cta:hover,.promo-banner.promo-banner--text-button .promo-banner__cta:hover{color:#232932;border-color:#fff;background:#fff}.promo-banner.promo-banner--icon .promo-banner__cta:after,.promo-banner.promo-banner--text-button .promo-banner__cta:after{display:none}.promo-banner.promo-banner--text-button{height:0;margin:0 auto}.promo-banner.promo-banner--text-button .promo-banner-wrap{padding:2.2rem 3rem}@media (min-width: 768px){.promo-banner.promo-banner--text-button .promo-banner-wrap{padding:1.8rem 3.2rem;-webkit-transform:translateY(0);transform:translateY(0)}}@media (min-width: 992px){.promo-banner.promo-banner--text-button .promo-banner-wrap{-webkit-transform:translateY(-3.5rem);transform:translateY(-3.5rem)}}.promo-banner.promo-banner--text-cta .promo-banner-wrap{display:block;-webkit-box-pack:center;justify-content:center;padding:2.2rem 3.2rem}@media (min-width: 768px){.promo-banner.promo-banner--text-cta .promo-banner-wrap{display:-webkit-box;display:flex;-webkit-box-align:center;align-items:center;padding:1.8rem 3.2rem}}@media (min-width: 992px){.promo-banner.promo-banner--text-cta .promo-banner-wrap{padding:1.5rem 4.5rem}}.promo-banner.promo-banner--text-cta .promo-banner__cta{display:block;min-width:-webkit-fit-content;min-width:-moz-fit-content;min-width:fit-content;margin:1.6rem 0 0;color:#d470ed}@media (min-width: 768px){.promo-banner.promo-banner--text-cta .promo-banner__cta{display:inline-block;margin:0 0 0 2.4rem}}.promo-banner.promo-banner--text-cta .promo-banner__cta:after{display:inline-block;content:" ";position:relative;mask:url("/img2/company/text-cta-arrow-enabled.svg") no-repeat;-webkit-mask:url("/img2/company/text-cta-arrow-enabled.svg") no-repeat;-webkit-mask-size:cover;mask-size:cover;height:1rem;width:1.6rem;background-repeat:no-repeat;margin-left:1rem;right:0;-webkit-transition:right .25s ease-in;transition:right .25s ease-in;background-color:#d470ed}.promo-banner.promo-banner--text-cta .promo-banner__cta:hover{text-decoration:none;color:#fff}.promo-banner.promo-banner--text-cta .promo-banner__cta:hover:after{background-color:#fff;right:-5px}.promo-banner.promo-banner--centered-text .promo-banner-wrap{display:block;padding:2.2rem 3.2rem;text-align:center}@media (min-width: 768px){.promo-banner.promo-banner--centered-text .promo-banner-wrap{padding:1.8rem 3.2rem}}@media (min-width: 992px){.promo-banner.promo-banner--centered-text .promo-banner-wrap{padding:1.5rem 4.5rem}}.promo-banner.promo-banner--centered-text .promo-banner__cta{display:block;width:-webkit-fit-content;width:-moz-fit-content;width:fit-content;margin:1.6rem auto 0;color:#d470ed}.promo-banner.promo-banner--centered-text .promo-banner__cta:after{display:inline-block;content:" ";position:relative;mask:url("/img2/company/text-cta-arrow-enabled.svg") no-repeat;-webkit-mask:url("/img2/company/text-cta-arrow-enabled.svg") no-repeat;-webkit-mask-size:cover;mask-size:cover;height:1rem;width:1.6rem;background-repeat:no-repeat;margin-left:1rem;right:0;-webkit-transition:right .25s ease-in;transition:right .25s ease-in;background-color:#d470ed}.promo-banner.promo-banner--centered-text .promo-banner__cta:hover{text-decoration:none;color:#fff}.promo-banner.promo-banner--centered-text .promo-banner__cta:hover:after{background-color:#fff;right:-5px}.promo-banner.promo-banner--event .promo-banner-wrap{display:block;padding:2.2rem 3.2rem;text-align:center}@media (min-width: 768px){.promo-banner.promo-banner--event .promo-banner-wrap{padding:1.8rem 3.2rem}}@media (min-width: 992px){.promo-banner.promo-banner--event .promo-banner-wrap{padding:1rem 0}}.promo-banner.promo-banner--event .promo-banner__label,.promo-banner.promo-banner--event .promo-banner__text,.promo-banner.promo-banner--event .promo-banner__cta{display:block}@media (min-width: 1200px){.promo-banner.promo-banner--event .promo-banner__label,.promo-banner.promo-banner--event .promo-banner__text,.promo-banner.promo-banner--event .promo-banner__cta{display:inline-block}}.promo-banner.promo-banner--event 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767px){.promo-banner.promo-banner--image .promo-banner__cta:after{display:none}}.promo-banner--light .promo-banner-wrap{background:#fff}.promo-banner--light .promo-banner__label{color:#ab4ac3}.promo-banner--light .promo-banner__headline,.promo-banner--light .promo-banner__text,.promo-banner--light .promo-banner__cta{color:#232932}.promo-banner--light .promo-banner__cta{color:#232932}.promo-banner--light .promo-banner__cta:after{background-color:#232932}.promo-banner--light.promo-banner--hero{background:#fff;border-bottom:1px solid #EFEFF1}.promo-banner--light.promo-banner--hero .promo-banner__cta{color:#232932}.promo-banner--light.promo-banner--hero .promo-banner__cta:hover{color:#232932}.promo-banner--light.promo-banner--image .promo-banner__cta{color:#232932;border-color:#232932}.promo-banner--light.promo-banner--image .promo-banner__cta:hover{color:#232932}@media (min-width: 1200px){.promo-banner--light.promo-banner--image .promo-banner__cta:hover{color:#fff;background:#232932;border-color:#232932}}.promo-banner--light.promo-banner--image .promo-banner__cta:hover:after{background-color:#232932}.promo-banner--light.promo-banner--icon .promo-banner__cta,.promo-banner--light.promo-banner--text-button .promo-banner__cta{color:#232932;border-color:#232932}.promo-banner--light.promo-banner--icon .promo-banner__cta:hover,.promo-banner--light.promo-banner--text-button .promo-banner__cta:hover{color:#fff;border-color:#232932;background-color:#232932}.promo-banner--light.promo-banner--text-cta .promo-banner__cta,.promo-banner--light.promo-banner--centered-text .promo-banner__cta{color:#893999}.promo-banner--light.promo-banner--text-cta .promo-banner__cta:after,.promo-banner--light.promo-banner--centered-text .promo-banner__cta:after{background-color:#893999}.promo-banner--light.promo-banner--text-cta .promo-banner__cta:hover,.promo-banner--light.promo-banner--centered-text 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.promo-banner__cta:hover{background:#ab4ac3;border-color:#ab4ac3}}.promo-banner--dark .promo-banner-wrap{background:#232932}.promo-banner--dark.promo-banner--contentful.promo-banner--hero .promo-banner__cta{color:#232932;background:none}.promo-banner--dark.promo-banner--contentful.promo-banner--hero .promo-banner__cta:hover{background:none}@media (min-width: 1200px){.promo-banner--dark.promo-banner--contentful .promo-banner__cta{color:#fff;background:#893999;border-color:#893999}.promo-banner--dark.promo-banner--contentful .promo-banner__cta:hover{background:#ab4ac3;border-color:#ab4ac3}}.promo-banner--medium .promo-banner-wrap{background:#343F4B}.promo-banner--medium.promo-banner--text-cta .promo-banner__cta,.promo-banner--medium.promo-banner--centered-text .promo-banner__cta{color:#fff}.promo-banner--medium.promo-banner--text-cta .promo-banner__cta:after,.promo-banner--medium.promo-banner--centered-text .promo-banner__cta:after{background-color:#fff}.promo-banner--medium.promo-banner--text-cta .promo-banner__cta:hover,.promo-banner--medium.promo-banner--centered-text .promo-banner__cta:hover{color:#fff;text-decoration:underline}.promo-banner--medium.promo-banner--text-cta .promo-banner__cta:hover:after,.promo-banner--medium.promo-banner--centered-text .promo-banner__cta:hover:after{background-color:#fff}.promo-banner-wrap{display:-webkit-box;display:flex;-webkit-box-pack:justify;justify-content:space-between;position:relative;width:100%;margin:-4.8rem 0 0;box-shadow:0 4px 22px rgba(35,41,50,0.15)}@media (min-width: 992px){.promo-banner-wrap{margin:0}}.promo-banner__mobile-image{width:100%}@media (min-width: 768px){.promo-banner__mobile-image{padding:0 1.5rem}}@media (min-width: 992px){.promo-banner__mobile-image{display:none}}.promo-banner__icon{width:3.6rem;height:3.6rem;margin:1rem auto 2rem}@media (min-width: 768px){.promo-banner__icon{margin:0.6rem 2.3rem 0 0}}@media (min-width: 1200px){.promo-banner__icon{margin:0 2.3rem 0 0}}.promo-banner__image{display:none}@media (min-width: 992px){.promo-banner__image{display:block;width:33.3rem;max-height:17.5rem}}@media (min-width: 1200px){.promo-banner__image{width:25.5rem;max-height:13.4rem}}.promo-banner__content-wrap{display:-webkit-box;display:flex;-webkit-box-align:center;align-items:center;-webkit-box-pack:justify;justify-content:space-between;width:100%;padding:3.5rem}@media (min-width: 992px){.promo-banner__content-wrap{padding:2.7rem 3rem}}@media (min-width: 1200px){.promo-banner__content-wrap{padding:2rem 4.8rem}}.promo-banner--image .promo-banner__content-wrap{display:block}@media (min-width: 1200px){.promo-banner--image .promo-banner__content-wrap{display:-webkit-box;display:flex}}@media (min-width: 992px){.promo-banner__copy-wrap{max-width:52.2rem}}.promo-banner__label{margin:0;color:#48e0c2;text-transform:uppercase;font-weight:700;letter-spacing:3.6px}.promo-banner__headline{display:block;margin:0 0 0.5rem;color:#fff;font-weight:700;font-size:2rem;line-height:2.8rem}.promo-banner__text{color:#fff;font-size:1.6rem;line-height:2.4rem}.promo-banner__text strong{font-weight:800}.promo-banner__cta{color:#fff;margin:0}.promo-banner__cta:after{display:inline-block;content:" ";position:relative;mask:url("/img2/company/text-cta-arrow-enabled.svg") no-repeat;-webkit-mask:url("/img2/company/text-cta-arrow-enabled.svg") no-repeat;-webkit-mask-size:cover;mask-size:cover;height:1rem;width:1.6rem;background-repeat:no-repeat;margin-left:1rem;right:0;-webkit-transition:right .25s ease-in;transition:right .25s ease-in;background-color:#fff}@media (min-width: 1200px){.promo-banner__cta:after{display:none}}.promo-banner__cta:hover{text-decoration:underline;color:#fff}.promo-banner__cta:hover:after{background-color:#fff;right:-5px}.promo-banner--image .promo-banner__cta{display:block;margin:1.8rem 0 0;border-color:#fff;background:transparent}.promo-banner--image .promo-banner__cta:hover{color:#fff}@media (max-width: 767px){.promo-banner--image .promo-banner__cta{display:inline-block;-webkit-user-select:none;-moz-user-select:none;-ms-user-select:none;user-select:none;margin:2rem 0 0;width:100%;font-weight:700;font-size:1.8rem;line-height:2.2rem;padding:1rem 3rem;color:#fff;text-align:center;text-decoration:none;text-overflow:ellipsis;white-space:nowrap;overflow:hidden;vertical-align:middle;cursor:pointer;border:0;border-radius:4px;-webkit-backface-visibility:hidden;backface-visibility:hidden;-webkit-perspective:1000;perspective:1000;background:transparent;color:#fff;border:4px solid #fff;-webkit-transform:translateY(0);transform:translateY(0);-webkit-transition:all 0.25s ease-in;transition:all 0.25s ease-in}.promo-banner--image .promo-banner__cta:hover{color:#232932;-webkit-transform:translateY(-0.4rem);transform:translateY(-0.4rem);background:#fff;border-color:#fff}}@media (min-width: 1200px){.promo-banner--image .promo-banner__cta{display:inline-block;-webkit-user-select:none;-moz-user-select:none;-ms-user-select:none;user-select:none;margin:0;font-weight:700;font-size:1.8rem;line-height:2.2rem;padding:1rem 3rem;color:#fff;text-align:center;text-decoration:none;text-overflow:ellipsis;white-space:nowrap;overflow:hidden;vertical-align:middle;cursor:pointer;border:0;border-radius:4px;-webkit-backface-visibility:hidden;backface-visibility:hidden;-webkit-perspective:1000;perspective:1000;background:transparent;color:#fff;border:4px solid #fff;-webkit-transform:translateY(0);transform:translateY(0);-webkit-transition:all 0.25s ease-in;transition:all 0.25s ease-in}.promo-banner--image .promo-banner__cta:hover{color:#232932;-webkit-transform:translateY(-0.4rem);transform:translateY(-0.4rem);background:#fff;border-color:#fff}}.promo-wrapper{position:relative;margin:0 auto}@media (min-width: 768px){.promo-wrapper{margin:0 auto 0}}@media (min-width: 992px){.promo-wrapper{margin:-1rem 0 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a{margin-top:1.5rem;opacity:1;max-height:360px;-webkit-transition:all 0.5s;transition:all 0.5s}.faqs__question--open ul{margin:1.8rem 0;opacity:1;max-height:initial;-webkit-transition:all 0.5s;transition:all 0.5s}.product__video .title-wrap{margin:0 auto 8rem}@media (min-width: 1200px){.product__video .title-wrap{padding:0 6rem}}@media (min-width: 1200px){.product__video .title-wrap h2{padding:0}}.product__video .platform-subcopy{font-size:1.8rem}@media (min-width: 1200px){.product__video .platform-subcopy{padding:0 12rem}}@media (min-width: 1200px){.product__video .wistia-wrap{width:91rem;margin:0 auto}}.product .segment{padding-top:6rem;padding-bottom:6rem;background-color:#f1efe3;font-size:1.8rem;line-height:2.8rem}@media (min-width: 992px){.product .segment{padding-top:8rem;padding-bottom:8rem}}.stats-section{padding-top:8rem;padding-bottom:2rem}@media (min-width: 992px){.stats-section{padding-top:12rem}}.product .customer-quote{margin:0 auto;padding-top:6rem;padding-bottom:3.6rem;color:#fff}@media (min-width: 992px){.product .customer-quote{padding-top:8rem;padding-bottom:8rem}}.product .customer-quote a{color:#fff}@media (max-width: 767px){.product .customer-quote__more{border:3px solid #fff;text-decoration:none}}.product .customer-quote__author{color:#fff}.product .customer-quote__wrap{margin:-24rem 0 0;background-color:#0D0D0B}@media (min-width: 992px){.product .customer-quote__wrap{margin:0 auto;position:static}}@media (min-width: 992px){.product .resources-section{padding-bottom:16rem}}.promo-banner{margin:0 auto;background:#f1efe3}@media (min-width: 992px){.promo-banner{height:10rem}}.promo-banner .promo-wrapper{margin:0}@media (min-width: 992px){.promo-banner .promo-wrapper{-webkit-transform:translateY(5rem);transform:translateY(5rem)}}.product .segment.product__pricing{padding-top:8rem}@media (min-width: 992px){.product .segment.product__pricing{padding-top:12rem}}.product .segment.product__features{background-color:#FFFFFF}@media (min-width: 992px){.product .segment.product__features{padding-top:12rem}}.product-hero{padding:13.4rem 0 8rem}@media (min-width: 992px){.product-hero{padding:23rem 0 4rem}}.product-hero__content{padding-right:0}@media (min-width: 992px){.product-hero__content{margin-bottom:10.5rem}}.product-hero-subheadline{margin:2.4rem 0 4.9rem 0}@media (min-width: 1200px){.product-hero-subheadline{padding-right:12rem}}.product-hero__wrap{position:relative;height:28.8rem;width:47.9rem;margin:-2rem auto 0 -7rem;-webkit-transform:scale(0.75);transform:scale(0.75)}@media (min-width: 768px){.product-hero__wrap{height:34.8rem;margin:10rem auto 0;-webkit-transform:none;transform:none}}@media (min-width: 992px){.product-hero__wrap{margin:4rem auto 0}}.product-hero__img{position:absolute;box-shadow:0px 4px 22px #23293226}.product-hero__img--account{width:26.6rem;left:1.4rem}.product-hero__img--revenue,.product-hero__img--mobile{width:19.2rem;left:30rem}.product-hero__img--revenue{top:-2rem}.product-hero__img--mobile{top:14.2rem}.product-hero__img--plans{width:24.6rem;left:15rem;top:28.4rem}@media (max-width: 991px){.product__copy{margin-bottom:4rem}}@media (min-width: 992px){.product__copy--indented{padding-left:10rem}}@media (min-width: 992px){.product__copy--retries{padding-right:9.4rem}}@media (min-width: 992px){.product__copy--updater{padding-left:10rem}}@media (min-width: 992px){.product__copy--expired{padding-right:5rem}}.product__pricing h2{font-size:2.8rem;line-height:3.6rem;margin:0 0 2rem}@media (min-width: 768px){.product__pricing h2{font-size:4.4rem;line-height:5.2rem}}.product__pricing-row{display:-webkit-box;display:flex;-webkit-box-orient:vertical;-webkit-box-direction:reverse;flex-direction:column-reverse}@media (min-width: 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src="https://www.googletagmanager.com/ns.html?id=GTM-P8SKV3B" height="0" width="0" style="display:none;visibility:hidden"></iframe></noscript>  <div class="wrap"> <div class="wrap__content"> <header class="header-wrap" data-theme="black"> <div class="header container-v2"> <a href="/" class="header__logo">Recurly</a> <nav class="header__navigation"> <ul class="navigation"> <li class="navigation__item subnav" data-subnav="product"> <a tabindex="0" href="/product/" class="link-no-underline" >Product</a> <div class="subnav-item__column subnav-item__large subnav-item__column--product hide"> <ul class="subnav-item__left"> <li class="subnav-item__nav" data-hover="1"> <h3 class="subnav-item__link" ><a href="/product/plans-pricing-promotions/">Plans, pricing & promotions</a></h3> </li> <li class="subnav-item__nav" data-hover="2"> <h3 class="subnav-item__link" ><a href="/product/subscriber-management/">Subscriber management</a></h3> </li> <li class="subnav-item__nav" data-hover="3"> <h3 class="subnav-item__link" ><a href="/product/payments-orchestration/">Payments orchestration</a></h3> </li> <li class="subnav-item__nav" data-hover="4"> <h3 class="subnav-item__link" ><a href="/product/recurring-billing/">Recurring billing</a></h3> </li> <li class="subnav-item__nav" data-hover="5"> <h3 class="subnav-item__link" ><a href="/product/churn-management/">Churn management</a></h3> </li> <li class="subnav-item__nav" data-hover="7"> <h3 class="subnav-item__link" ><a href="/product/reporting-analytics/">Reporting & analytics</a></h3> </li> </ul> <div class="subnav-item__mid"> <ul class="subnav-item__secondary subnav-item__secondary--1 active"> <li class="subnav-item__nav"><a href="/product/plans-pricing-promotions/" >Overview</a></li> <li class="subnav-item__nav"><a href="/product/pricing-models/" >Pricing models</a></li> <li class="subnav-item__nav"><a href="/product/plans-addons/" class="subnav-item__secondary--small" >Plans & add-ons</a></li> <li class="subnav-item__nav"><a href="/product/item-catalog/" >Item catalog</a></li> <li class="subnav-item__nav"><a href="/product/trial-management/" >Trial management</a></li> <li class="subnav-item__nav"><a href="/product/coupons-discounts/" >Coupons & discounts</a></li> <li class="subnav-item__nav"><a href="/product/gift-subscriptions-cards/" >Gift subscriptions & cards</a></li> </ul> <ul class="subnav-item__secondary subnav-item__secondary--2"> <li class="subnav-item__nav"><a href="/product/subscriber-management/" >Overview</a></li> <li class="subnav-item__nav"><a href="/product/subscription-management/" >Subscription management</a></li> <li class="subnav-item__nav"><a href="/product/multi-subscription-support/" >Multi-subscription support</a></li> <li class="subnav-item__nav"><a href="/product/subscriber-lifecycle-emails/" >Billing communications</a></li> <li class="subnav-item__nav"><a href="/product/subscriber-engagement/" >Subscriber engagement</a></li> <li class="subnav-item__nav"><a href="/product/account-hierarchy/" >Account hierarchy</a></li> <li class="subnav-item__nav"><a href="/product/checkout/" >Checkout</a></li> </ul> <ul class="subnav-item__secondary subnav-item__secondary--3"> <li class="subnav-item__nav"><a href="/product/payments-orchestration/" >Overview</a></li> <li class="subnav-item__nav"><a href="/product/multiple-gateways/" >Multiple payment gateways</a></li> <li class="subnav-item__nav"><a href="/product/alternative-payment-methods/" >Alternative payment methods</a></li> <li class="subnav-item__nav"><a href="/product/subscriber-wallet/" >Subscriber wallet</a></li> <li class="subnav-item__nav"><a href="/product/fraud-management/" >Fraud management</a></li> </ul> <ul class="subnav-item__secondary subnav-item__secondary--4"> <li class="subnav-item__nav"><a href="/product/recurring-billing/" >Overview</a></li> <li class="subnav-item__nav"><a href="/product/automated-billing-receipts/" >Automated & manual invoicing</a></li> <li class="subnav-item__nav"><a href="/product/invoice-customization/" >Invoice & receipt customization</a></li> <li class="subnav-item__nav"><a href="/product/charges-credits/" >Charges & credits</a></li> <li class="subnav-item__nav"><a href="/product/taxes-compliance/" >Taxes & compliance</a></li> </ul> <ul class="subnav-item__secondary subnav-item__secondary--5"> <li class="subnav-item__nav"><a href="/product/churn-management/" >Overview</a></li> <li class="subnav-item__nav"><a href="/product/intelligent-retries/" >Intelligent retries</a></li> <li class="subnav-item__nav"><a href="/product/account-updater/" >Account updater</a></li> <li class="subnav-item__nav"><a href="/product/expired-card-management/" >Expired card management</a></li> <li class="subnav-item__nav"><a href="/product/dunning-campaign/" >Dunning campaigns</a></li> <li class="subnav-item__nav"><a href="/product/backup-payment-method/" >Backup payment method</a></li> <li class="subnav-item__nav"><a href="/product/pause-subscription/" >Pause subscriptions</a></li> </ul> <ul class="subnav-item__secondary subnav-item__secondary--6"> <li class="subnav-item__nav"><a href="/product/revenue-recognition/" >Overview</a></li> <li class="subnav-item__nav"><a href="/product/revenue-management/" >Revenue management</a></li> <li class="subnav-item__nav"><a href="/product/revenue-compliance/" >Revenue compliance</a></li> <li class="subnav-item__nav"><a href="/product/revenue-forecasting/" >Revenue forecasting</a></li> <li class="subnav-item__nav"><a href="/product/multiple-revenue-models/" >Multiple revenue models</a></li> </ul> <ul class="subnav-item__secondary subnav-item__secondary--7"> <li class="subnav-item__nav"><a href="/product/reporting-analytics/" >Overview</a></li> <li class="subnav-item__nav"><a href="/product/dashboards-reports/" >Dashboards & reports</a></li> <li class="subnav-item__nav"><a href="/product/report-builder/" >Report builder</a></li> <li class="subnav-item__nav"><a href="/product/built-in-benchmarks/" >Built-in benchmarks</a></li> <li class="subnav-item__nav"><a href="/product/data-imports-exports/" >Data imports & exports</a></li> </ul> </div> <div class="subnav-item__right"> <p><strong>OTHER PRODUCTS</strong></p> <p><a href="/product/revenue-recognition/">Revenue recognition</a></p> <p><a href="/product/app-management/" >App management</a></p> <p><strong>ALSO VIEW</strong></p> <p><a href="/product/integration-methods/" >Integration methods</a></p> <p><a href="/product/partner-ecosystem/" >Partner ecosystem</a></p> <p><a href="/product/security-compliance/" >Security & compliance</a></p> <p><a href="/product/global-expansion/" >Global expansion</a></p> <p><a href="/product/support-and-services/" >Support & services</a></p> </div> </div> </li> <li class="navigation__item subnav" data-subnav="solutions"> <a tabindex="0" href="/solutions/" class="link-no-underline" >Solutions</a> <div class="subnav-item__column subnav-item__column--solutions subnav-item__large subnav-item__large--solutions hide"> <ul class="subnav-item__left"> <li class="subnav-item__nav" data-hover="1"> <h3 class="subnav-item__link" tabindex="0">Industry</h3> </li> <li class="subnav-item__nav" data-hover="2"> <h3 class="subnav-item__link" tabindex="0">Business role</h3> </li> <li class="subnav-item__nav" data-hover="3"> <h3 class="subnav-item__link" tabindex="0">Business size</h3> </li> </ul> <div class="subnav-item__mid"> <ul class="subnav-item__secondary subnav-item__secondary--1 active"> <li class="subnav-item__nav"><a href="/solutions/streaming-media/" >Streaming media</a></li> <li class="subnav-item__nav"><a href="/solutions/digital-publishing/" >Digital publishing</a></li> <li class="subnav-item__nav"><a href="/solutions/education-elearning/" >eLearning</a></li> <li class="subnav-item__nav"><a href="/solutions/software-b2c-saas/" >B2C SaaS</a></li> <li class="subnav-item__nav"><a href="/solutions/software-b2b-saas/" >B2B SaaS</a></li> <li class="subnav-item__nav"><a href="/solutions/consumer-goods-and-retail/" >Consumer goods & retail</a></li> <li class="subnav-item__nav"><a href="/solutions/business-services/" >Business services</a></li> <li class="subnav-item__nav"><a href="/solutions/health-and-wellness/" >Health & wellness</a></li> <li class="subnav-item__nav"><a href="/solutions/travel-hospitality-entertainment/" >Travel, hospitality & entertainment</a></li> <li class="subnav-item__nav"><a href="/solutions/telecom-energy-utlities/" >Telecom, energy & utilities</a></li> <li class="subnav-item__nav"><a href="/solutions/government-and-non-profit/" >Government & non-profit</a></li> </ul> <ul class="subnav-item__secondary subnav-item__secondary--2"> <li class="subnav-item__nav"><a href="/solutions/subscriptions-finance-roles/" >Finance</a></li> <li class="subnav-item__nav"><a href="/solutions/subscriptions-technology-roles/" >IT & Engineering</a></li> <li class="subnav-item__nav"><a href="/solutions/subscriptions-product-management-roles/" >Product Management</a></li> <li class="subnav-item__nav"><a href="/solutions/subscriptions-sales-and-marketing-roles/" >Sales & Marketing</a></li> </ul> <ul class="subnav-item__secondary subnav-item__secondary--3"> <li class="subnav-item__nav"><a href="/solutions/small-and-medium-businesses/" >Small & medium</a></li> <li class="subnav-item__nav"><a href="/solutions/mid-market/" >Mid-market</a></li> <li class="subnav-item__nav"><a href="/solutions/enterprise/" >Enterprise</a></li> </ul>  </div> </div> </li> <li class="navigation__item"> <a tabindex="0" href="/customers/" class="link-no-underline" >Customers</a> </li> <li class="navigation__item"> <a tabindex="0" href="/plans/" class="link-no-underline" >Pricing</a> </li> <li class="navigation__item subnav" data-subnav="resources"> <a tabindex="0" href="/resources/" class="link-no-underline" >Resources</a> <div class="subnav-item__column subnav-item__column--resources 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data-src="/img2/promo-banners/img-SoS-Launch-ResourceTile_2025.png" alt="The 2025 State of subscriptions" /></a> <p class="nav-resources__title"><a href="/resources/report/state-of-subscriptions/">The 2025 State of subscriptions</a></p> </div> </div> </li> <li class="navigation__item subnav" data-subnav="about"> <a tabindex="0" href="/company/" class="link-no-underline">About</a> <div class="subnav-item__column subnav-item__column--about subnav-item__large subnav-item__large--about hide"> <ul class="subnav-item__left"> <li class="subnav-item__nav"> <a class="subnav-item__link" href="/company/" >Company</a> </li> <li class="subnav-item__nav"> <a class="subnav-item__link" href="/company/#leadership" >Leadership Team</a> </li> <li class="subnav-item__nav"> <a class="subnav-item__link" href="/news/" >Newsroom</a> </li> <li class="subnav-item__nav"> <a class="subnav-item__link" href="/press/" >Press releases</a> </li> <li class="subnav-item__nav"> <a class="subnav-item__link" 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data-event="mobilenav-clicked" data-ga-click="MobileNav click mobilenav-support-and-services"> <span>Support & services</span> </a> </li> </ul> </div> </div> </li> <li class="mobile-nav__category-item mobile-nav__line"> <button class="mobile-nav__category-item-link mobile-nav__accordion-toggle" type="button"> <div class="mobile-nav__category-item-layout"> <div class="mobile-nav__title-wrapper"> <span class="mobile-nav__title"> <span>Solutions</span> </span> </div> </div> </button> <div class="mobile-nav__accordion"> <div class="mobile-nav__accordion-wrapper"> <ul> <li> <a class="mobile-nav__menu-item-link" href="/solutions/" data-event="mobilenav-clicked" data-ga-click="MobileNav click mobilenav-solutions"> <span>See all solutions</span> </a> </li> <li> <a class="mobile-nav__menu-item-link" href="/solutions/streaming-media/" data-event="mobilenav-clicked" data-ga-click="MobileNav click mobilenav-streamingmedia"> <span>Streaming media</span> </a> </li> <li> <a class="mobile-nav__menu-item-link" href="/solutions/digital-publishing/" data-event="mobilenav-clicked" data-ga-click="MobileNav click mobilenav-digital-publishing"> <span>Digital publishing</span> </a> </li> <li> <a class="mobile-nav__menu-item-link" href="/solutions/elearning/" data-event="mobilenav-clicked" data-ga-click="MobileNav click mobilenav-elearning"> <span>eLearning</span> </a> </li> <li> <a class="mobile-nav__menu-item-link" href="/solutions/software-b2c-saas/" data-event="mobilenav-clicked" data-ga-click="MobileNav click mobilenav-software-b2c-saas"> <span>B2C SaaS</span> </a> </li> <li> <a class="mobile-nav__menu-item-link" href="/solutions/software-b2b-saas/" data-event="mobilenav-clicked" data-ga-click="MobileNav click mobilenav-software-b2b-saas"> <span>B2B SaaS</span> </a> </li> <li> <a class="mobile-nav__menu-item-link" href="/solutions/consumer-goods-retail/" data-event="mobilenav-clicked" data-ga-click="MobileNav click mobilenav-consumer-goods-and-retail"> <span>Consumer goods & retail</span> </a> </li> <li> <a class="mobile-nav__menu-item-link" href="/solutions/consumer-and-business-services/" data-event="mobilenav-clicked" data-ga-click="MobileNav click mobilenav-consumer-business-services"> <span>Business services</span> </a> </li> <li> <a class="mobile-nav__menu-item-link" href="/solutions/health-and-wellness/" data-event="mobilenav-clicked" data-ga-click="MobileNav click mobilenav-health-and-wellness"> <span>Health & wellness</span> </a> </li> <li> <a class="mobile-nav__menu-item-link" href="/solutions/travel-hospitality-entertainment/" data-event="mobilenav-clicked" data-ga-click="MobileNav click mobilenav-travel"> <span>Travel, hospitality, & entertainment</span> </a> </li> <li> <a class="mobile-nav__menu-item-link" href="/solutions/telecom-energy-utlities/" data-event="mobilenav-clicked" data-ga-click="MobileNav click mobilenav-telecom"> <span>Telecom, energy, & utilities</span> </a> </li> <li> <a class="mobile-nav__menu-item-link" href="/solutions/government-and-non-profit/" data-event="mobilenav-clicked" data-ga-click="MobileNav click mobilenav-government"> <span>Government & non-profit</span> </a> </li> </ul> </div> </div> </li> <li class="mobile-nav__category-item mobile-nav__line"> <a href="/customers/" class="mobile-nav__category-item-link" data-event="mobilenav-clicked" data-ga-click="MobileNav click mobilenav-customers"> <div class="mobile-nav__category-item-layout"> <div class="mobile-nav__title-wrapper"> <span class="mobile-nav__title mobile-nav__title--no-accordion"> <span>Customers</span> </span> </div> </div> </a> </li> <li class="mobile-nav__category-item mobile-nav__line"> <a href="/plans/" class="mobile-nav__category-item-link" data-event="mobilenav-clicked" data-ga-click="MobileNav click mobilenav-plans"> <div class="mobile-nav__category-item-layout"> <div class="mobile-nav__title-wrapper"> <span class="mobile-nav__title mobile-nav__title--no-accordion"> 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<span>Events</span> </a> </li> <li> <a class="mobile-nav__menu-item-link" href="/blog/" data-event="mobilenav-clicked" data-ga-click="MobileNav click mobilenav-blog"> <span>Blog</span> </a> </li> <li> <a class="mobile-nav__menu-item-link" href="https://recurly.com/developers/" target="_blank" rel="noreferrer noopener" data-event="mobilenav-clicked" data-ga-click="MobileNav click mobilenav-developers"> <span>Developers</span> </a> </li> <li> <a class="mobile-nav__menu-item-link" href="https://docs.recurly.com/" target="_blank" rel="noreferrer noopener" data-event="mobilenav-clicked" data-ga-click="MobileNav click mobilenav-documentation"> <span>Documentation</span> </a> </li> </ul> </div> </div> </li> <li class="mobile-nav__category-item mobile-nav__line"> <button class="mobile-nav__category-item-link mobile-nav__accordion-toggle" type="button"> <div class="mobile-nav__category-item-layout"> <div class="mobile-nav__title-wrapper"> <span class="mobile-nav__title"> <span>About</span> </span> </div> </div> </button> <div class="mobile-nav__accordion"> <div class="mobile-nav__accordion-wrapper"> <ul> <li> <a class="mobile-nav__menu-item-link" href="/company/" data-event="mobilenav-clicked" data-ga-click="MobileNav click mobilenav-company"> <span>Company</span> </a> </li> <li> <a class="mobile-nav__menu-item-link" href="/company/#leadership-m" data-event="mobilenav-clicked" data-ga-click="MobileNav click mobilenav-company"> <span>Leadership Team</span> </a> </li> <li> <a class="mobile-nav__menu-item-link" href="/news/" rel="noreferrer noopener" data-event="mobilenav-clicked" data-ga-click="MobileNav click mobilenav-newsroom"> <span>Newsroom</span> </a> </li> <li> <a class="mobile-nav__menu-item-link" href="/press/" data-event="mobilenav-clicked" data-ga-click="MobileNav click mobilenav-press"> <span>Press releases</span> </a> </li> <li> <a class="mobile-nav__menu-item-link" href="/integrations/" data-event="mobilenav-clicked" data-ga-click="MobileNav click mobilenav-partners"> <span>Partners</span> </a> </li> <li> <a class="mobile-nav__menu-item-link" href="/jobs/" data-event="mobilenav-clicked" data-ga-click="MobileNav click mobilenav-careers"> <span>Careers</span> </a> </li> </ul> </div> </div> </li> <li class="mobile-nav__category-item mobile-nav__line"> <a href="/contact-us/" class="mobile-nav__category-item-link" data-event="login-clicked" data-ga-click="LogIn click mobilenav-contact"> <div class="mobile-nav__category-item-layout"> <div class="mobile-nav__title-wrapper"> <span class="mobile-nav__title mobile-nav__title--no-accordion"> <span>Contact</span> </span> </div> </div> </a> </li> <li class="mobile-nav__category-item mobile-nav__line"> <a href="https://app.recurly.com/login" class="mobile-nav__category-item-link"data-event="login-clicked" data-ga-click="LogIn click mobilenav-login"> <div class="mobile-nav__category-item-layout"> <div class="mobile-nav__title-wrapper"> <span class="mobile-nav__title mobile-nav__title--no-accordion"> <span>Log in</span> </span> </div> </div> </a> </li> </ul> </div> </div> </div> </header> <section class="product-hero product-hero--steel product-hero__plans" data-theme="black"> <div class="container"> <div class="row"> <div class="col-md-7 product-hero__content"> <span class="eyebrow">CHURN MANAGEMENT</span> <h1 class="product-hero-headline">Reduce involuntary and voluntary customer churn</h1> <p class="product-hero-subheadline">Churn is the enemy of every subscription business. Reducing it requires smart churn management strategies and tools.</p> <div class="btn-group"> <a href="/request-a-demo/" class="btn btn-primary">Book my demo</a> <a href="https://app.recurly.com/signup/">Try it free</a> </div> </div> <div class="col-md-4 col-md-offset-1"> <div class="product-hero__wrap"> <img class="product-hero__img product-hero__img--account" src="/img2/product/churn-management/hero/img-daniella-isaac-account@2x.png" alt="Customers account"> <img class="product-hero__img product-hero__img--revenue" src="/img2/product/churn-management/hero/img-revenue-recovery@2x.png" alt="Revenue recovery"> <img class="product-hero__img product-hero__img--mobile" src="/img2/product/churn-management/hero/img-credit-card@2x.png" alt="Mobile checkout"> <img class="product-hero__img product-hero__img--plans" src="/img2/product/churn-management/hero/img-account-updater@2x.png" alt="Plans configuration"> </div> </div> </div> </div> </section> <section class="promo-banner promo-banner--light promo-banner--image "> <div class="promo-wrapper"> <img src="/img2/promo-banners/img-SoS-Launch-ResourceTile_2025.png" alt="" class="promo-banner__mobile-image" loading="lazy" width="390px" height="205px"> <div class="container"> <div class="promo-banner-wrap"> <img src="/img2/promo-banners/img-SoS-Launch-ResourceTile_2025.png" alt="" class="promo-banner__image" loading="lazy" width="255px" height="134px"> <div class="promo-banner__content-wrap"> <div class="promo-banner__copy-wrap"> <span class="promo-banner__headline">The 2025 State of Subscriptions </span> <span class="promo-banner__text">Strategies & trends for subscription growth.</span> </div> <a href="/resources/report/state-of-subscriptions/?sourceID1=HP_Promo" class="btn btn-primary" data-event="promobanner-clicked" data-ga-click="PromoBanner click product churn-management-promobanner" > See the data </a> </div> </div> </div> </div> </section> <section class="segment product__video"> <div class="container"> <div class="title-wrap text-center"> <h2 class="h3">Churn management & revenue recovery overview</h2> <p class="platform-subcopy">See how Recurly helps fight subscriber cancellations and involuntary churn from failed payments.</p> </div> <div class="wistia-wrap"> <script src="https://fast.wistia.com/embed/medias/0s2pmreg12.jsonp" defer></script> <script src="https://fast.wistia.com/assets/external/E-v1.js" defer></script> <div class="wistia_responsive_padding" style="padding:56.25% 0 0 0;position:relative;"> <div class="wistia_responsive_wrapper" style="height:100%;left:0;position:absolute;top:0;width:100%;"> <div class="wistia_embed wistia_async_0s2pmreg12 videoFoam=true" style="height:100%;position:relative;width:100%"> <div class="wistia_swatch" style="height:100%;left:0;opacity:0;overflow:hidden;position:absolute;top:0;transition:opacity 200ms;width:100%;"> <img data-src="https://fast.wistia.com/embed/medias/0s2pmreg12/swatch" style="filter:blur(5px);height:100%;object-fit:contain;width:100%;" alt="" aria-hidden="true" onload="this.parentNode.style.opacity=1;" class="lazyload" /> </div> </div> </div> </div> </div> </div> </section> <section class="segment product__pricing"> <div class="container"> <div class="row product__pricing-row"> <div class="col-md-5"> <img class="product__pricing-img" src="/img2/product/churn-management/img-industry-trend@2x.png" alt="Signup motivations"> </div> <div class="col-md-7 product__copy product__copy--indented"> <h2>Churn can be unintentional and preventable</h2> <p>Involuntary churn is unintentional—an expired card or card reported lost, for example. Some industry reports have found that 20-40% of churn is involuntary.</p> <p>Businesses with automated tools and insights can stem involuntary churn and recapture lost revenue, making a significant impact in both the bottom line and customer retention.</p> </div> </div> </div> </section> <section class="icon-module icon-module--medium product__dashboard"> <div class="container"> <h2 class="h3 icon-module__headline">Maximize recurring revenue, minimize attrition, and boost customer lifetime value with industry-leading churn and revenue recovery tools</h2> <div class="row icon-module__group"> <div class="col-md-4 icon-module__content icon-module__content--1"> <img data-src="/img2/icons/minimize-churn.svg" alt="arrows goign in opposite directions" class="icon-module__img icon-module__img--1 lazyload"> <h3 class="icon-module__title">Minimize churn and maximize revenue</h3> <p>Stem churn before it takes root. Recover failed payments before customers are gone for good. Recurly combines proprietary, proactive, and reactive revenue recovery tools and tactics to keep accounts up to date, and optimized for transaction and processing success.</p> </div> <div class="col-md-4 icon-module__content icon-module__content--2"> <img data-src="/img2/icons/retain-and-win.svg" alt="user icon with heart" class="icon-module__img icon-module__img--2 lazyload"> <h3 class="icon-module__title">Retain and win back subscribers</h3> <p>Make it easy—and pleasant—for customers to subscribe and stay. Offer relevant upsell opportunities, subscription add-ons, and incentives to keep your offering fresh. And when an account gets off track? Recurly has the tools that bring them back.</p> </div> <div class="col-md-4 icon-module__content icon-module__content--3"> <img data-src="/img2/icons/scale-faster.svg" alt="scaling boxes getting bigger" class="icon-module__img icon-module__img--3 lazyload"> <h3 class="icon-module__title">Scale faster with smarter insights</h3> <p>Confident, strategic decision making is possible through subscriber activity, plan performance, and recurring revenue insights. Leverage smart reports, dashboards, imports, and exports to spot trends, capitalize on opportunities, share info, and scale quickly.</p> </div> </div>  </div> </section> <section class="segment product__features"> <div class="container"> <div class="row"> <div class="col-md-8 col-md-offset-2"> <h2 class="heading-xl text-center">Key features</h2> <p class="subheading-xl text-center">Dramatically reduce both voluntary and involuntary churn using a focused churn management approach, including intelligent retries, automatic account updater, and dunning campaigns.</p> </div> </div> <div id="intelligent-retries" class="row product__features-row"> <div class="col-md-6 product__copy product__copy--retries"> <h2>Intelligent retries stop churn before it starts</h2> <p>Dramatically cut involuntary churn and recover failed payments. The Recurly retry engine intelligently retries declined transactions using machine-learning, whenever and however the transaction is most likely to be accepted.</p> <ul> <li>Powered by millions of data points</li> <li>Operates automatically to increase revenue recovery</li> <li>Or apply your own retry configuration</li> </ul> <a href="/product/intelligent-retries/" class="learn-more">Learn more</a> </div> <div class="col-md-6"> <div class="product__features-wrap product__features-wrap--retry"> <img class="product__features-img product__features-img--retry" src="/img2/product/churn-management/intelligent-retries/img-dynamic-retries.png" alt="Dynamic retry logic"> </div> </div> </div> <div id="account-updater" class="row product__features-row product__features-row--column-mobile"> <div class="col-md-4"> <div class="product__features-wrap product__features-wrap--updater"> <img class="product__features-img product__features-img--card" src="/img2/product/churn-management/account-updater/img-credit-cards@2x.png" alt="Credit cards"> <img class="product__features-img product__features-img--account" src="/img2/product/churn-management/account-updater/img-account-updater@2x.png" alt="Account updater"> <img class="product__features-img product__features-img--billing" src="/img2/product/churn-management/account-updater/img-billing-info-updated@2x.png" alt="Billing info updated"> </div> </div> <div class="col-md-8 product__copy product__copy--updater"> <h2>Account updater keeps you one step ahead</h2> <p>Avoid failed payments by monitoring customers’ credit cards for changes, making updates in Recurly's records as needed.</p> <ul> <li>Checks for updates before renewals</li> <li>Writes updated information into subscription records</li> <li>Works with account updater programs managed by leading credit card providers</li> </ul> <a href="/product/account-updater/" class="learn-more">Learn more</a> </div> </div> <div id="expired-card-management" class="row product__features-row"> <div class="col-md-6 product__copy product__copy--expired"> <h2>Expired card management reduces declines</h2> <p>An expired credit card is one of the most common reasons for transaction decline. Avoid it by keeping card data fresh, automatically updating customer records with the accurate data.</p> <ul> <li>Automatically updates account billing data and preserves the event record</li> <li>Customize and enable email communications to notify subscribers</li> <li>See what revenue is saved with recovered revenue dashboards</li> </ul> <a href="/product/expired-card-management/" class="learn-more">Learn more</a> </div> <div class="col-md-1"></div> <div class="col-md-5"> <div class="product__features-wrap product__features-wrap--expired"> <img class="product__features-img product__features-img--card2" src="/img2/product/churn-management/expired-card/img-credit-card@2x.png" alt="Credit card"> <img class="product__features-img product__features-img--expired" src="/img2/product/churn-management/expired-card/img-card-expired@2x.png" alt="Card expired"> <img class="product__features-img product__features-img--updated" src="/img2/product/churn-management/expired-card/img-payment-info-updated@2x.png" alt="Payment info updated"> <img class="product__features-img product__features-img--success" src="/img2/product/churn-management/expired-card/img-payment-successfully-processed@2x.png" alt="Payment successfully processed"> </div> </div> </div> <div id="dunning-campaign" class="row product__features-row product__features-row--column-mobile"> <div class="col-md-4"> <div class="product__features-wrap product__features-wrap--dunning"> <img class="product__features-img product__features-img--mail-1" src="/img2/product/churn-management/dunning/img-final-renewal@2x.png" alt="Final renewal attempt"> <img class="product__features-img product__features-img--mail-2" src="/img2/product/churn-management/dunning/img-renewal-attempt@2x.png" alt="Renewal attempt failed"> <img class="product__features-img product__features-img--mail-3" src="/img2/product/churn-management/dunning/img-card-update@2x.png" alt="Card update required"> <img class="product__features-img product__features-img--mail-4" src="/img2/product/churn-management/dunning/img-update-account@2x.png" alt="Update your account"> </div> </div> <div class="col-md-7 col-md-offset-1 product__copy"> <h2>Dunning campaigns work overtime</h2> <p>Increase the effectiveness of your collection efforts with automated dunning communications. Configurable across period and timing, if the payment is past due or declined, your selected and personalized dunning campaign launches.</p> <ul> <li>Configure multiple dunning campaigns for various cohorts</li> <li>Assign different campaigns to specific plans or accounts</li> <li>Customize templates for manual, automatic invoice, and post-trial declines</li> </ul> <a href="/product/dunning-campaign/" class="learn-more">Learn more</a> </div> </div> <div id="backup-payment-method" class="row product__features-row"> <div class="col-md-6 product__copy"> <h2>Backup payment method keeps revenue flowing</h2> <p>Did you know that there are over 2,000 reasons why a credit card transaction may fail? Whatever the reason, when it happens, Recurly automatically reaches for the backup payment method for every account.</p> <ul> <li>Designate one payment method as the backup</li> <li>Use it on any invoice that goes into dunning</li> <li>Prevent service and subscription interruptions</li> </ul> <a href="/product/backup-payment-method/" class="learn-more">Learn more</a> </div> <div class="col-md-5 col-md-offset-1"> <div class="product__features-wrap product__features-wrap--coupons"> <img class="product__features-img product__features-img--primary" src="/img2/product/churn-management/backup-payment/img-primary-method@2x.png" alt="Primary payment method"> <img class="product__features-img product__features-img--backup" src="/img2/product/churn-management/backup-payment/img-backup-method@2x.png" alt="Backup payment method"> </div> </div> </div> <div id="pause-subscription" class="row product__features-row product__features-row--column-mobile"> <div class="col-md-4"> <div class="product__features-wrap product__features-wrap--pause"> <img class="product__features-img product__features-img--box" src="/img2/product/churn-management/pause-subscription/img-box-of-the-month@2x.jpg" alt="Box of the month"> <img class="product__features-img product__features-img--pause" src="/img2/product/churn-management/pause-subscription/img-set-pause22x.png" alt="Schedule pause"> </div> </div> <div class="col-md-1"></div> <div class="col-md-7 product__copy"> <h2>Subscription pause is a valuable customer retention tactic</h2> <p>Put the brakes on voluntary churn by offering pause instead. Avoid losing valuable customers by allowing them to pause their subscriptions on demand.</p> <ul> <li>One click pause functionality</li> <li>Specify the pause start date and/or number of cycles</li> <li>Automatically reactivate the subscription</li> </ul> <a href="/product/pause-subscription/" class="learn-more">Learn more</a> </div> </div> </div> </section> <section class="segment product__reporting"> <div class="container"> <div class="row"> <div class="col-md-9"> <h2>Identify growth opportunities with advanced subscription analytics</h2> <p>Gain deep insights into business performance with advanced subscription analytics via charts, tables, and graphs that allow you to optimize what’s working and tweak what’s not.</p> <a href="/product/reporting-analytics/" class="learn-more">Learn more about reporting & analytics</a> </div> </div> <div class="row accordion__models-plans"> <div class="col-md-5 accordion__models-container"> <div class="accordion accordion--light-theme"> <div class="accordion__item accordion__models-dropdown-item active" id="scale"> <h3 class="accordion__title accordion-link"> Churn analysis <div class="accordion__toggle"></div> </h3> <div class="accordion__description accordion__content" style="display: block;"> <p>Calculates and monitors the total number of subscriptions that have expired during a selected time period, and categorizes into two churn types: voluntary or involuntary.</p> <img class="accordion__models-mobile-image" src="/img2/product/churn-management/reporting/img-churn-analysis.jpg" alt="Churn Analysis"> </div> </div> <div class="accordion__item accordion__models-dropdown-item" id="iterate"> <h3 class="accordion__title accordion-link"> Recovered revenue <div class="accordion__toggle"></div> </h3> <div class="accordion__description accordion__content"> <p>Calculates and reports the total revenue recovered by minimizing involuntary churn from declined transactions, segmented by recovery method: <ul> <li>Intelligent retries</li> <li>Account updater</li> <li>Expired card management</li> <li>Backup payment method</li> </ul> </p> <img class="accordion__models-mobile-image" src="/img2/product/churn-management/reporting/img-recovered-revenue.jpg" alt="Recovered revenue"> </div> </div> <div class="accordion__item accordion__models-dropdown-item" id="value"> <h3 class="accordion__title accordion-link"> Dunning effectiveness <div class="accordion__toggle"></div> </h3> <div class="accordion__description accordion__content"> <p>Tracks the dunning recovery rate, amount of revenue recovered, and number of subscriptions saved for invoices that go past due.</p> <img class="accordion__models-mobile-image" src="/img2/product/churn-management/reporting/img-dunning-effectiveness.jpg" alt="Dunning effectiveness"> </div> </div> </div> </div> <div class="col-md-7"> <div class="accordion__models-cards"> <div class="accordion__models-image"> <img id="scale-card" class="accordion__models-image--scale active" src="/img2/product/churn-management/reporting/img-churn-analysis.jpg" alt="Churn Analysis"> <img id="iterate-card" class="accordion__models-image--iterate" src="/img2/product/churn-management/reporting/img-recovered-revenue.jpg" alt="Recovered revenue"> <img id="value-card" class="accordion__models-image--value" src="/img2/product/churn-management/reporting/img-dunning-effectiveness.jpg" alt="Dunning effectiveness"> </div> </div> </div> </div> </div> </section> <section class="segment product__ecosystem"> <div class="container"> <div class="row"> <div class="col-md-9"> <h2>Get connected through the Recurly partner ecosystem</h2> <p>Seamlessly extend your existing workflows and tech stack with pre-built integrations for dozens of CRM, ERP, and data systems, as well as gateways, accounting, tax, and fraud solutions.</p> <a href="/integrations/" class="learn-more">View all partner integrations</a> </div> </div> </div> <section class="icon-module icon-module--medium product__dashboard"> <div class="container"> <div class="row icon-module__group"> <div class="col-md-3 icon-module__content icon-module__content--1"> <img data-src="/img2/icons/icon-kount-48x48.svg" alt="Kount logo" class="icon-module__img icon-module__img--1 lazyload"> <h3 class="icon-module__title">Kount</h3> <p>Protect your business from suspicious activity with superior and customizable fraud-fighting capabilities directly within Recurly, leveraging Kount’s next-generation artificial intelligence scoring and business intelligence tool to perform in-depth analysis.</p> <a href="https://docs.recurly.com/docs/kount" class="learn-more" data-event="LearnMore-clicked" data-ga-click="LearnMore click -icon-col-1" >Learn more</a> </div> <div class="col-md-3 icon-module__content icon-module__content--2"> <img data-src="/img2/icons/icon-zendesk-48x48.svg" alt="Zendesk logo" class="icon-module__img icon-module__img--2 lazyload"> <h3 class="icon-module__title">Zendesk</h3> <p>Provide better customer service by answering customer questions and handling more customer requests quickly with three available syncs: Zendesk Chat, Zendesk Support, and Zendesk Sell.</p> <a href="https://docs.recurly.com/docs/recurly-for-zendesk" class="learn-more" data-event="LearnMore-clicked" data-ga-click="LearnMore click -icon-col-2" >Learn more</a> </div> <div class="col-md-3 icon-module__content icon-module__content--3"> <img data-src="/img2/icons/icon-snowflake-48x48.svg" alt="Snowflake logo" class="icon-module__img icon-module__img--3 lazyload"> <h3 class="icon-module__title">Snowflake</h3> <p>Glean greater insights into the performance of your subscription business by automatically exporting account-level data from Recurly and combining it with other data sources stored in Snowflake.</p> <a href="https://recurly.com/integrations/snowflake" class="learn-more" data-event="LearnMore-clicked" data-ga-click="LearnMore click -icon-col-3" >Learn more</a> </div> <div class="col-md-3 icon-module__content icon-module__content--4"> <img data-src="/img2/icons/icon-zapier-48x48.svg" alt="Zapier logo" class="icon-module__img icon-module__img--4 lazyload"> <h3 class="icon-module__title">Zapier</h3> <p>Increase process efficiency and extend subscription capabilities by easily enabling your own connections with best-of-breed SaaS applications or transfer data through the use of simple integrations called "Zaps".</p> <a href="https://docs.recurly.com/docs/zapier" class="learn-more" data-event="LearnMore-clicked" data-ga-click="LearnMore click -icon-col-4" >Learn more</a> </div> </div>  </div> </section> </section> <section class="stats-section stats-section--light-steel "> <div class="container"> <div class="row text-center"> <div class="col-md-10 col-md-offset-1"> <h3 class="h3 stats-section__heading stats-section--light-steel">Experience matters. Enjoy unmatched, proven scalability with Recurly.</h3> </div> </div> <div class="row text-center stats-section__numbers-wrap"> <div class="col-xs-6 col-md-3 stats-section__numbers stats-section__numbers--1"> <h3 class="stats-section__number stats-section__number--purple">$1.3B</h3> <p class="stats-section__label">annual recovered revenue</p> </div> <div class="col-xs-6 col-md-3 stats-section__numbers stats-section__numbers--2"> <h3 class="stats-section__number stats-section__number--purple">49%</h3> <p class="stats-section__label">annual dunning recovery rate</p> </div> <div class="col-xs-6 col-md-3 stats-section__numbers stats-section__numbers--3"> <h3 class="stats-section__number stats-section__number--purple">72%</h3> <p class="stats-section__label">at-risk subscribers saved annually</p> </div> <div class="col-xs-6 col-md-3 stats-section__numbers stats-section__numbers--4"> <h3 class="stats-section__number stats-section__number--purple">96%</h3> <p class="stats-section__label">annual renewal invoice paid rate</p> </div> </div> </section> <section class="segment customer-quote customer-quote--side"> <div class="customer-quote__mobile-image"> <img data-src="/img2/product/churn-management/quote_tailor-brands_2x.png" alt="Tailor Brands" class="lazyload"> </div> <div class="container"> <div class="customer-quote__wrap"> <div class="customer-quote__image"> <img data-src="/img2/product/churn-management/quote_tailor-brands_2x.png" alt="Tailor Brands" class="lazyload"> </div> <div class="customer-quote__content"> <img data-src="/img2/product/churn-management/logo_tailor-brands_2x.png" width="166px" alt="Tailor Brands" class="customer-quote__logo lazyload"> <p class="customer-quote__quote">Each of Recurly's decline management features alone would have taken us significant time and resources to develop and optimize. By using Recurly for subscription management, these capabilities are included with near-zero work on our side.</p> <p class="customer-quote__author"><strong>Maayan Kotler</strong>— Vice President of Marketing<br /> <span>Tailor Brands</span> </p> <a href="/resources/case-study/tailor-brands/" class="customer-quote__more" data-event="CaseStudy-clicked" data-ga-click="CaseStudy click product churn-management-taylor-brands">Read case study <span class="customer-quote__arrow customer-quote__arrow--white"></span></a> </div> </div> </div> </section> <section class="segment segment--faqs"> <div class="container"> <h2 class="faqs__header text-center">Frequently asked questions</h2> <div class="faqs__wrap"> <div class="faqs__question faqs__question--open"> <div class="caret"></div> <h3 class="h4">What is churn management? And what is churn prediction software?</h3> <p><a href="/blog/how-to-analyze-churn/">Churn management</a> is the business process dedicated to understanding and reducing subscription churn. Churn prediction software gathers data and anticipates which customers are likely to churn by identifying patterns and recommending the necessary actions to retain them.</p> </div> <div class="faqs__question "> <div class="caret"></div> <h3 class="h4">How do you track customer churn?</h3> <p>Subscription management platforms, like Recurly, continually monitor, predict, and prevent churn.</p> </div> <div class="faqs__question "> <div class="caret"></div> <h3 class="h4">What are churn risks?</h3> <p><a href="/content/churn-rate-guide/">Churn rate</a> or <a href="/blog/zombie-segments-risk-of-churning/">churn risk</a> describes the likelihood that a customer will stop using or paying for a product or service. There are numerous best practices for reducing <a href="/blog/subscriber-retention-and-understanding-involuntary-vs-voluntary-churn/">voluntary and involuntary churn</a>, and businesses should monitor this vital metric.</p> </div> <div class="faqs__question "> <div class="caret"></div> <h3 class="h4">How do you reduce churn in SaaS?</h3> <p>While some churn is inevitable, businesses can <a href="/blog/reduce-churn/">reduce churn</a> by ensuring accurate payment processing to prevent failed transactions and optimizing their subscription offerings to attract and retain subscribers. Learn the <a href="/content/reduce-churn/">16 effective strategies</a> to reduce subscriber churn.</p> </div> <div class="faqs__question "> <div class="caret"></div> <h3 class="h4">How do you forecast churn? What is the best method for churn rate forecasting?</h3> <p>Churn prediction or forecasting is the practice of <a href="/blog/churn-and-the-subscription-model-a-comprehensive-guide/">analyzing data</a> to detect customers who are likely to cancel their subscriptions and to identify payment transactions likely to fail. To forecast churn rates, subscription management platforms, like Recurly, combine historical customer data with machine learning algorithms to rank a customer’s likelihood to churn.</p> </div> <div class="faqs__question "> <div class="caret"></div> <h3 class="h4">What is a reasonable churn rate for a <a href="/blog/subscription-business-model/">subscription business</a>?</h3> <p>The average churn rate across the subscription industry is 5.57%, but it varies widely across industries and company types. Learn how your churn rate compares to others in the industry with our <a href="/resources/report/state-of-subscriptions-churn/">State of Subscriptions research</a>.</p> </div> <div class="faqs__question "> <div class="caret"></div> <h3 class="h4">What is the difference between churn and retention?</h3> <p>Churn is the rate at which your company loses customers. Churn can be both voluntary (a customer cancels) or involuntary (a payment transaction fails). Retention is the rate at which your company retains customers.</p> </div> </div> </div> </section> <section class="segment segment--resources resources-section"> <div class="container"> <div class="row"> <h2 class="h3 text-center resources-section__heading">Recommended resources</h2> </div> <div class="row"> <ul class="resource-list list-reset"> <li class="resource-list__item linkbox__root" data-theme="white"> <div class="resource-list__thumb"> <img src="//images.ctfassets.net/wob906kz2qeo/63VXfbdJNSn6XDB1nA8WGh/32beced1fc8bcf777f1930abb55ec976/img-2021-08-resource-tile-recovered-revenue-calculator-1470x764_compressed.png" alt="Recovered revenue" loading="lazy" class="lazyload" > </div> <div class="resource-list__meta"> <span> Tool | 3 min read </span> <h3 class="resource-list__item-title h5" id="recurly-recovered-revenue-calculator__10d0bsS5a5vatidWV3in41" > Recurly recovered revenue calculator </h3> <a aria-labelledby="recurly-recovered-revenue-calculator__10d0bsS5a5vatidWV3in41" class="linkbox__target" href="/resources/tools/recovered-revenue-calculator/" data-event="Resources-clicked" data-ga-click="Resources click product churn-management-resource0" > <span aria-hidden="true">Calculate now</span> </a> </div> </li> <li class="resource-list__item linkbox__root" data-theme="white"> <div class="resource-list__thumb"> <img src="//images.ctfassets.net/wob906kz2qeo/2Yq9BXPsoQL2LPuijO727W/e1ed6e0c6ab3a07589b13206d3636125/img-2024-07-how-to-master-global-expansion-resource-tile-1460x768.png" alt="Going global: The essential guide for expanding your subscription business resource tile" loading="lazy" class="lazyload" > </div> <div class="resource-list__meta"> <span> Guide | 10 min read </span> <h3 class="resource-list__item-title h5" id="going-global-the-essential-guide-for-expanding-your-subscription-business__10d0bsS5a5vatidWV3in41" > Going global: The essential guide for expanding your subscription business </h3> <a aria-labelledby="going-global-the-essential-guide-for-expanding-your-subscription-business__10d0bsS5a5vatidWV3in41" class="linkbox__target" href="https://recurly.com/resources/guide/going-global-essential-guide-for-expanding-your-subscription-business/" data-event="Resources-clicked" data-ga-click="Resources click product churn-management-resource1" > <span aria-hidden="true">Learn more</span> </a> </div> </li> <li class="resource-list__item linkbox__root" data-theme="white"> <div class="resource-list__thumb"> <img src="//images.ctfassets.net/wob906kz2qeo/2k0ofanMoCQtRaznKRn2Nm/924e1f9407114018c84be4cc04625879/img-expand-customer-ltv_2x.png" alt="Customer LTC graphic" loading="lazy" class="lazyload" > </div> <div class="resource-list__meta"> <span> Guide | 7 min read </span> <h3 class="resource-list__item-title h5" id="16-proven-retention-tactics-to-expand-customer-ltv__10d0bsS5a5vatidWV3in41" > 16 proven retention tactics to expand customer LTV </h3> <a aria-labelledby="16-proven-retention-tactics-to-expand-customer-ltv__10d0bsS5a5vatidWV3in41" class="linkbox__target" href="/resources/whitepaper/16-tactics-to-drive-customer-ltv-retention-cheat-sheet/" data-event="Resources-clicked" data-ga-click="Resources click product churn-management-resource2" > <span aria-hidden="true">Learn more</span> </a> </div> </li> </ul> </div> </div> </section> <section class="cta-block section-space-top section-space-bottom relative" data-theme="black" > <div class="container"> <div class="cta-block__content text-center stack"> <h2 class="cta-block__headline h3">Get started with Recurly</h2> <div class="cta-block__buttons stack"> <a class="btn btn-primary" href="/request-a-demo/" data-event="requestdemo-clicked" data-ga-click="RequestDemo click product churn-management-cta" > Book My Demo </a> <a href="https://app.recurly.com/signup" data-ga-click="Tryitfree click product churn-management-cta" > Try it free </a> </div> </div> </div> <img src="/img2/home/cta-bg.svg" class="cta-block__bg absolute" alt="" loading="lazy" /> </section> <script type="application/ld+json"> { "@context": "https://schema.org", "@type": "FAQPage", "mainEntity": [ { "@type": "Question", "name": "What is churn management? 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Answer", "text": "While some churn is inevitable, businesses can reduce churn by ensuring accurate payment processing to prevent failed transactions and optimizing their subscription offerings to attract and retain subscribers. Learn the <a href=\"https://recurly.com/content/reduce-churn/\">16 effective strategies</a> to reduce subscriber churn.", "@id": "https://recurly.com/product/churn-management/#Answer9" }, "name": "How do you reduce churn in SaaS?", "@id": "https://recurly.com/product/churn-management/#Question3" }, { "@type": "Question", "name": "How do you forecast churn? What is the best method for churn rate forecasting?", "acceptedAnswer": { "@type": "Answer", "text": "Churn prediction or forecasting is the practice of <a href=\"https://recurly.com/blog/churn-and-the-subscription-model-a-comprehensive-guide/\">analyzing data</a> to detect customers who are likely to cancel their subscriptions and to identify payment transactions likely to fail. 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Answer", "@id": "https://recurly.com/product/churn-management/#Answer11" }, "@id": "https://recurly.com/product/churn-management/#Question5" }, { "@type": "Question", "acceptedAnswer": { "@type": "Answer", "text": "Churn is the rate at which your company loses customers. Churn can be both voluntary (a customer cancels) or involuntary (a payment transaction fails). Retention is the rate at which your company retains customers.", "name": "What is the difference between churn and retention? Answer", "@id": "https://recurly.com/product/churn-management/#Answer12" }, "name": "What is the difference between churn and retention?", "@id": "https://recurly.com/product/churn-management/#Question6" } ], "name": "Reduce involuntary and voluntary customer churn FAQ", "@id": "https://recurly.com/product/churn-management/" } </script> <footer class="footer section-space-top" data-theme="black"> <div class="container container-v2 section-space-bottom"> <nav class="footer__menu-wrap"> <div class="footer__logo"> <a class="link-no-underline" href="/"> <img src="/img2/logo-recurly.svg" alt="Recurly" loading="lazy" /> </a> </div> <ul class="footer__lists list-reset"> <li class="footer__list stack"> <span class="footer__col-label h6 highlight">Product</span> <ul class="footer__links list-reset"> <li><a class="link-no-underline" href="/product/plans-pricing-promotions/" data-event="footernav-clicked" data-ga-click="FooterNav click footernav-plans-pricing-promotions">Plans, pricing & 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!queue){ fn.apply(this, arguments); } else { fns.push(fn); if(!waiting){ waiting = true; (document.hidden ? setTimeout : requestAnimationFrame)(run); } } }; rafBatch._lsFlush = run; return rafBatch; })(); var rAFIt = function(fn, simple){ return simple ? function() { rAF(fn); } : function(){ var that = this; var args = arguments; rAF(function(){ fn.apply(that, args); }); } ; }; var throttle = function(fn){ var running; var lastTime = 0; var gDelay = lazySizesCfg.throttleDelay; var rICTimeout = lazySizesCfg.ricTimeout; var run = function(){ running = false; lastTime = Date.now(); fn(); }; var idleCallback = requestIdleCallback && rICTimeout > 49 ? function(){ requestIdleCallback(run, {timeout: rICTimeout}); if(rICTimeout !== lazySizesCfg.ricTimeout){ rICTimeout = lazySizesCfg.ricTimeout; } } : rAFIt(function(){ setTimeout(run); }, true) ; return function(isPriority){ var delay; if((isPriority = isPriority === true)){ rICTimeout = 33; } if(running){ return; } running = true; delay = gDelay - (Date.now() - lastTime); if(delay < 0){ delay = 0; } if(isPriority || delay < 9){ idleCallback(); } else { setTimeout(idleCallback, delay); } }; }; //based on http://modernjavascript.blogspot.de/2013/08/building-better-debounce.html var debounce = function(func) { var timeout, timestamp; var wait = 99; var run = function(){ timeout = null; func(); }; var later = function() { var last = Date.now() - timestamp; if (last < wait) { setTimeout(later, wait - last); } else { (requestIdleCallback || run)(run); } }; return function() { timestamp = Date.now(); if (!timeout) { timeout = setTimeout(later, wait); } }; }; var loader = (function(){ var preloadElems, isCompleted, resetPreloadingTimer, loadMode, started; var eLvW, elvH, eLtop, eLleft, eLright, eLbottom, isBodyHidden; var regImg = /^img$/i; var regIframe = /^iframe$/i; var supportScroll = ('onscroll' in window) && !(/(gle|ing)bot/.test(navigator.userAgent)); var shrinkExpand = 0; var currentExpand = 0; var isLoading = 0; var lowRuns = -1; var resetPreloading = function(e){ isLoading--; if(!e || isLoading < 0 || !e.target){ isLoading = 0; } }; var isVisible = function (elem) { if (isBodyHidden == null) { isBodyHidden = getCSS(document.body, 'visibility') == 'hidden'; } return isBodyHidden || !(getCSS(elem.parentNode, 'visibility') == 'hidden' && getCSS(elem, 'visibility') == 'hidden'); }; var isNestedVisible = function(elem, elemExpand){ var outerRect; var parent = elem; var visible = isVisible(elem); eLtop -= elemExpand; eLbottom += elemExpand; eLleft -= elemExpand; eLright += elemExpand; while(visible && (parent = parent.offsetParent) && parent != document.body && parent != docElem){ visible = ((getCSS(parent, 'opacity') || 1) > 0); if(visible && getCSS(parent, 'overflow') != 'visible'){ outerRect = parent.getBoundingClientRect(); visible = eLright > outerRect.left && eLleft < outerRect.right && eLbottom > outerRect.top - 1 && eLtop < outerRect.bottom + 1 ; } } return visible; }; var checkElements = function() { var eLlen, i, rect, autoLoadElem, loadedSomething, elemExpand, elemNegativeExpand, elemExpandVal, beforeExpandVal, defaultExpand, preloadExpand, hFac; var lazyloadElems = lazysizes.elements; if((loadMode = lazySizesCfg.loadMode) && isLoading < 8 && (eLlen = lazyloadElems.length)){ i = 0; lowRuns++; for(; i < eLlen; i++){ if(!lazyloadElems[i] || lazyloadElems[i]._lazyRace){continue;} if(!supportScroll || (lazysizes.prematureUnveil && lazysizes.prematureUnveil(lazyloadElems[i]))){unveilElement(lazyloadElems[i]);continue;} if(!(elemExpandVal = lazyloadElems[i][_getAttribute]('data-expand')) || !(elemExpand = elemExpandVal * 1)){ elemExpand = currentExpand; } if (!defaultExpand) { defaultExpand = (!lazySizesCfg.expand || lazySizesCfg.expand < 1) ? docElem.clientHeight > 500 && docElem.clientWidth > 500 ? 500 : 370 : lazySizesCfg.expand; lazysizes._defEx = defaultExpand; preloadExpand = defaultExpand * lazySizesCfg.expFactor; hFac = lazySizesCfg.hFac; isBodyHidden = null; if(currentExpand < preloadExpand && isLoading < 1 && lowRuns > 2 && loadMode > 2 && !document.hidden){ currentExpand = preloadExpand; lowRuns = 0; } else if(loadMode > 1 && lowRuns > 1 && isLoading < 6){ currentExpand = defaultExpand; } else { currentExpand = shrinkExpand; } } if(beforeExpandVal !== elemExpand){ eLvW = innerWidth + (elemExpand * hFac); elvH = innerHeight + elemExpand; elemNegativeExpand = elemExpand * -1; beforeExpandVal = elemExpand; } rect = lazyloadElems[i].getBoundingClientRect(); if ((eLbottom = rect.bottom) >= elemNegativeExpand && (eLtop = rect.top) <= elvH && (eLright = rect.right) >= elemNegativeExpand * hFac && (eLleft = rect.left) <= eLvW && (eLbottom || eLright || eLleft || eLtop) && (lazySizesCfg.loadHidden || isVisible(lazyloadElems[i])) && ((isCompleted && isLoading < 3 && !elemExpandVal && (loadMode < 3 || lowRuns < 4)) || isNestedVisible(lazyloadElems[i], elemExpand))){ unveilElement(lazyloadElems[i]); loadedSomething = true; if(isLoading > 9){break;} } else if(!loadedSomething && isCompleted && !autoLoadElem && isLoading < 4 && lowRuns < 4 && loadMode > 2 && (preloadElems[0] || lazySizesCfg.preloadAfterLoad) && (preloadElems[0] || (!elemExpandVal && ((eLbottom || eLright || eLleft || eLtop) || lazyloadElems[i][_getAttribute](lazySizesCfg.sizesAttr) != 'auto')))){ autoLoadElem = preloadElems[0] || lazyloadElems[i]; } } if(autoLoadElem && !loadedSomething){ unveilElement(autoLoadElem); } } }; var throttledCheckElements = throttle(checkElements); var switchLoadingClass = function(e){ var elem = e.target; if (elem._lazyCache) { delete elem._lazyCache; return; } resetPreloading(e); addClass(elem, lazySizesCfg.loadedClass); removeClass(elem, lazySizesCfg.loadingClass); addRemoveLoadEvents(elem, rafSwitchLoadingClass); triggerEvent(elem, 'lazyloaded'); }; var rafedSwitchLoadingClass = rAFIt(switchLoadingClass); var rafSwitchLoadingClass = function(e){ rafedSwitchLoadingClass({target: e.target}); }; var changeIframeSrc = function(elem, src){ var loadMode = elem.getAttribute('data-load-mode') || lazySizesCfg.iframeLoadMode; // loadMode can be also a string! if (loadMode == 0) { elem.contentWindow.location.replace(src); } else if (loadMode == 1) { elem.src = src; } }; var handleSources = function(source){ var customMedia; var sourceSrcset = source[_getAttribute](lazySizesCfg.srcsetAttr); if( (customMedia = lazySizesCfg.customMedia[source[_getAttribute]('data-media') || source[_getAttribute]('media')]) ){ source.setAttribute('media', customMedia); } if(sourceSrcset){ source.setAttribute('srcset', sourceSrcset); } }; var lazyUnveil = rAFIt(function (elem, detail, isAuto, sizes, isImg){ var src, srcset, parent, isPicture, event, firesLoad; if(!(event = triggerEvent(elem, 'lazybeforeunveil', detail)).defaultPrevented){ if(sizes){ if(isAuto){ addClass(elem, lazySizesCfg.autosizesClass); } else { elem.setAttribute('sizes', sizes); } } srcset = elem[_getAttribute](lazySizesCfg.srcsetAttr); src = elem[_getAttribute](lazySizesCfg.srcAttr); if(isImg) { parent = elem.parentNode; isPicture = parent && regPicture.test(parent.nodeName || ''); } firesLoad = detail.firesLoad || (('src' in elem) && (srcset || src || isPicture)); event = {target: elem}; addClass(elem, lazySizesCfg.loadingClass); if(firesLoad){ clearTimeout(resetPreloadingTimer); resetPreloadingTimer = setTimeout(resetPreloading, 2500); addRemoveLoadEvents(elem, rafSwitchLoadingClass, true); } if(isPicture){ forEach.call(parent.getElementsByTagName('source'), handleSources); } if(srcset){ elem.setAttribute('srcset', srcset); } else if(src && !isPicture){ if(regIframe.test(elem.nodeName)){ changeIframeSrc(elem, src); } else { elem.src = src; } } if(isImg && (srcset || isPicture)){ updatePolyfill(elem, {src: src}); } } if(elem._lazyRace){ delete elem._lazyRace; } removeClass(elem, lazySizesCfg.lazyClass); rAF(function(){ // Part of this can be removed as soon as this fix is older: https://bugs.chromium.org/p/chromium/issues/detail?id=7731 (2015) var isLoaded = elem.complete && elem.naturalWidth > 1; if( !firesLoad || isLoaded){ if (isLoaded) { addClass(elem, lazySizesCfg.fastLoadedClass); } switchLoadingClass(event); elem._lazyCache = true; setTimeout(function(){ if ('_lazyCache' in elem) { delete elem._lazyCache; } }, 9); } if (elem.loading == 'lazy') { isLoading--; } }, true); }); /** * * @param elem { Element } */ var unveilElement = function (elem){ if (elem._lazyRace) {return;} var detail; var isImg = regImg.test(elem.nodeName); //allow using sizes="auto", but don't use. it's invalid. Use data-sizes="auto" or a valid value for sizes instead (i.e.: sizes="80vw") var sizes = isImg && (elem[_getAttribute](lazySizesCfg.sizesAttr) || elem[_getAttribute]('sizes')); var isAuto = sizes == 'auto'; if( (isAuto || !isCompleted) && isImg && (elem[_getAttribute]('src') || elem.srcset) && !elem.complete && !hasClass(elem, lazySizesCfg.errorClass) && hasClass(elem, lazySizesCfg.lazyClass)){return;} detail = triggerEvent(elem, 'lazyunveilread').detail; if(isAuto){ autoSizer.updateElem(elem, true, elem.offsetWidth); } elem._lazyRace = true; isLoading++; lazyUnveil(elem, detail, isAuto, sizes, isImg); }; var afterScroll = debounce(function(){ lazySizesCfg.loadMode = 3; throttledCheckElements(); }); var altLoadmodeScrollListner = function(){ if(lazySizesCfg.loadMode == 3){ lazySizesCfg.loadMode = 2; } afterScroll(); }; var onload = function(){ if(isCompleted){return;} if(Date.now() - started < 999){ setTimeout(onload, 999); return; } isCompleted = true; lazySizesCfg.loadMode = 3; throttledCheckElements(); addEventListener('scroll', altLoadmodeScrollListner, true); }; return { _: function(){ started = Date.now(); lazysizes.elements = document.getElementsByClassName(lazySizesCfg.lazyClass); preloadElems = document.getElementsByClassName(lazySizesCfg.lazyClass + ' ' + lazySizesCfg.preloadClass); addEventListener('scroll', throttledCheckElements, true); addEventListener('resize', throttledCheckElements, true); addEventListener('pageshow', function (e) { if (e.persisted) { var loadingElements = document.querySelectorAll('.' + lazySizesCfg.loadingClass); if (loadingElements.length && loadingElements.forEach) { requestAnimationFrame(function () { loadingElements.forEach( function (img) { if (img.complete) { unveilElement(img); } }); }); } } }); if(window.MutationObserver){ new MutationObserver( throttledCheckElements ).observe( docElem, {childList: true, subtree: true, attributes: true} ); } else { docElem[_addEventListener]('DOMNodeInserted', throttledCheckElements, true); docElem[_addEventListener]('DOMAttrModified', throttledCheckElements, true); setInterval(throttledCheckElements, 999); } addEventListener('hashchange', throttledCheckElements, true); //, 'fullscreenchange' ['focus', 'mouseover', 'click', 'load', 'transitionend', 'animationend'].forEach(function(name){ document[_addEventListener](name, throttledCheckElements, true); }); if((/d$|^c/.test(document.readyState))){ onload(); } else { addEventListener('load', onload); document[_addEventListener]('DOMContentLoaded', throttledCheckElements); setTimeout(onload, 20000); } if(lazysizes.elements.length){ checkElements(); rAF._lsFlush(); } else { throttledCheckElements(); } }, checkElems: throttledCheckElements, unveil: unveilElement, _aLSL: altLoadmodeScrollListner, }; })(); var autoSizer = (function(){ var autosizesElems; var sizeElement = rAFIt(function(elem, parent, event, width){ var sources, i, len; elem._lazysizesWidth = width; width += 'px'; elem.setAttribute('sizes', width); if(regPicture.test(parent.nodeName || '')){ sources = parent.getElementsByTagName('source'); for(i = 0, len = sources.length; i < len; i++){ sources[i].setAttribute('sizes', width); } } if(!event.detail.dataAttr){ updatePolyfill(elem, event.detail); } }); /** * * @param elem {Element} * @param dataAttr * @param [width] { number } */ var getSizeElement = function (elem, dataAttr, width){ var event; var parent = elem.parentNode; if(parent){ width = getWidth(elem, parent, width); event = triggerEvent(elem, 'lazybeforesizes', {width: width, dataAttr: !!dataAttr}); if(!event.defaultPrevented){ width = event.detail.width; if(width && width !== elem._lazysizesWidth){ sizeElement(elem, parent, event, width); } } } }; var updateElementsSizes = function(){ var i; var len = autosizesElems.length; if(len){ i = 0; for(; i < len; i++){ getSizeElement(autosizesElems[i]); } } }; var debouncedUpdateElementsSizes = debounce(updateElementsSizes); return { _: function(){ autosizesElems = document.getElementsByClassName(lazySizesCfg.autosizesClass); addEventListener('resize', debouncedUpdateElementsSizes); }, checkElems: debouncedUpdateElementsSizes, updateElem: getSizeElement }; })(); var init = function(){ if(!init.i && document.getElementsByClassName){ init.i = true; autoSizer._(); loader._(); } }; setTimeout(function(){ if(lazySizesCfg.init){ init(); } }); lazysizes = { /** * @type { LazySizesConfigPartial } */ cfg: lazySizesCfg, autoSizer: autoSizer, loader: loader, init: init, uP: updatePolyfill, aC: addClass, rC: removeClass, hC: hasClass, fire: triggerEvent, gW: getWidth, rAF: rAF, }; return lazysizes; } )); </script> <script type="text/javascript">$(document).ready(function() { //accordions $('.accordion').find('.accordion-link').click(function(){ var $this = $(this); var $accordionItem = $this.closest('.accordion__item'); //Remove active class $('.accordion__item').not($accordionItem).removeClass('active'); $accordionItem.toggleClass('active'); //Expand or collapse this panel $this.next().slideToggle('fast'); //Hide the other panels $(".accordion__content").not($this.next()).slideUp('fast'); }); // Accordian Menu $('.accordion__models-dropdown-item .accordion-link').click(function (e) { e.preventDefault(); var selectedItem = $(this).closest('.accordion__item').attr('id'); var cardToShow = "#" + selectedItem + "-card"; $('.accordion__models-image').find('img').removeClass('active'); $('.accordion__models-image').find(cardToShow).addClass('active'); }); // checks to see if first accordion item has 'active' class. If not, then click it open if(!$('.accordion-link').first().closest('.accordion__item').hasClass('active')){ $('.accordion-link').first().click(); } }); </script> <script type="text/javascript">(function(){ $question = $('.faqs__question'), canAnimate = function(){ return !$('html').hasClass('no-cssanimations'); }, openQuestion = function() { if (canAnimate() == true) { $question.on('click',function(){ $(this).toggleClass('faqs__question--open'); }); } else { $question.addClass('faqs__question--open'); } }; if($question.length > 0){ openQuestion(); }; }()); </script> <script type="text/javascript">$(document).ready(function() { // if there's a promo-banner--hero, add class to body if($('.promo-banner--hero').length){ $('body').addClass('hero-banner'); } }); window.onload = (event) => { // Function to apply offset when clicking on link with an id function offsetAnchor() { if(location.hash.length !== 0) { window.scrollTo(window.scrollX, window.scrollY - 100); } } // This will capture hash changes while on the page window.addEventListener("hashchange", offsetAnchor); // This is here so that when you enter the page with a hash, // it can provide the offset in that case too. Having a timeout // seems necessary to allow the browser to jump to the anchor first. window.setTimeout(offsetAnchor, 100); }; </script> <script type="text/javascript">$(window).on('load',function(){ $animation = $('.animation'), canAnimate = function(){ return !$('html').hasClass('no-cssanimations'); }, playAnimation = function() { if (canAnimate() == true) { $animation.each(function() { var t = this; if($(t).hasClass('short')){ $(t).waypoint({ offset: 350, handler: function($t) { $(t).addClass('play'); } }); }else if($(t).hasClass('shorter')){ $(t).waypoint({ offset: '20%', handler: function($t) { $(t).addClass('play'); } }); }else if($(t).hasClass('tall')){ $(t).waypoint({ offset: '80%', handler: function($t) { $(t).addClass('play'); } }); }else{ $(t).waypoint({ offset: 500, handler: function($t) { $(t).addClass('play'); } }); } }); }; }; if($animation.length > 0){ playAnimation(); }; }); </script> <script type="text/javascript">$(document).ready(function(){ var headerEl = $('.header-wrap'); var navigationItems = headerEl.find('.navigation__item'); var leaveTime = 300; var triggerNavTimeout = 10; var headerHoverTimer; var scrollV; var userHasEnteredSubnav = false; $(window).on('scroll', function(){ scrollV = $(this).scrollTop(); }); var onHeaderEnter = function(){ clearTimeout(headerHoverTimer); headerEl.addClass('header-wrap--fixed'); }; var onHeaderLeave = function(){ headerHoverTimer = setTimeout(function(){ headerEl.removeClass('header-wrap--fixed'); }, leaveTime); }; var onItemEnter = function(){ clearTimeout(headerHoverTimer); headerEl.addClass('header--hover'); }; var onItemLeave = function(){ headerHoverTimer = setTimeout(function(){ headerEl.removeClass('header--hover'); }, leaveTime); }; var clearAllSubs = function(){ headerEl.find('.navigation__item--hover').removeClass('navigation__item--hover'); headerEl.find('.hover').removeClass('hover'); }; headerEl.on('mouseenter focus', function(){ onHeaderEnter(); }); headerEl.on('keyup', function(e) { if (e.which == 9) { onHeaderEnter(); } }); headerEl.on('mouseleave', function(){ scrollV == 0 ? onHeaderLeave() : null; clearAllSubs(); }); navigationItems.each(function(){ var navigationItemHoverTimer; var el = $(this); var hasSub = $(this).hasClass('subnav'); var navSubnav = $(this).data('subnav'); // name of the subnav var hasSubnavItem = $(this).find('.subnav-item__column').length; var navSubObserver = null; var navEnterTimeout; var navigationLink = $('.navigation a'); var hideSubNav = function() { userHasEnteredSubnav = false; if(navSubnav !== 'undefined'){ navItem= $('.subnav-item__column--'+navSubnav).addClass('hide'); } if($(".subnav-item__column:hover, .subnav-item__column:focus").length === 0) { // if not hovering over subnav el.removeClass('navigation__item--hover'); } onItemLeave(); }; hideSubNav(); if(hasSub){ el.on('mouseenter focus keyup', function(){ clearTimeout(navigationItemHoverTimer); navSubObserver = el; clearTimeout(navEnterTimeout); // user has entered subnav if(el.hasClass('header-nav')) { userHasEnteredSubnav = true; // check to see if user ever entered subnav. } navEnterTimeout = setTimeout(function(){ if (navSubObserver === el) { if($(".subnav-item__column:hover, .subnav-item__column:focus").length === 0){ // if not hovering over subnav clearAllSubs(); } el.addClass('navigation__item--hover'); if(hasSub){ $('.subnav-item__column').addClass('hide'); $('.subnav-item__column--'+navSubnav).removeClass('hide'); } onItemEnter(); } }, triggerNavTimeout); // add active class to first subnav item el.find('.subnav-item__nav').removeClass('active'); el.find('.subnav-item__nav').first().addClass('active'); el.find('.subnav-item__secondary').removeClass('active'); el.find('.subnav-item__secondary--1').addClass('active'); }); el.on('mouseleave', function(){ clearTimeout(navEnterTimeout); navSubObserver = null; // User hovered out of main nav, probably into subnav. if(!el.hasClass('header-nav')) { // check to see if user ever entered subnav. setTimeout(function(){ if(!userHasEnteredSubnav) { hideSubNav(); } }, triggerNavTimeout); return; } hideSubNav(); // select only the 1st of the subnav on mouseleave el.find('.subnav-item__secondary').removeClass('active'); el.find('.subnav-item__secondary--1').addClass('active'); }); //close nav when clicking on link navigationLink.on('click',function(){ hideSubNav(); }); } }); $(".subnav-item__column").on('mouseleave', function() { clearAllSubs(); }); var navigationItemNav = $('.subnav-item__left .subnav-item__nav'); navigationItemNav.on('mouseenter focus keyup', function(){ $('.subnav-item__left .subnav-item__nav').removeClass('active'); $(this).addClass('active'); $('.subnav-item__secondary').removeClass('active'); var hoverdata = $(this).data('hover'); $('.subnav-item__secondary--'+hoverdata).addClass('active'); }); // mobile nav const $mobileToggle = $('.action-toggle-mobile-nav'); const $mobileMenu = $('#mobileNav'); const $headerWrap = $('.header-wrap'); $mobileToggle.on('click', function() { var $this = $(this); var promoBannerPadding = $('.promo-banner--padding'); $this.toggleClass('header__toggle--active'); $mobileMenu.toggleClass('mobile-nav__menu--active'); $this.find('.category-item-link').toggleClass('active') $headerWrap.toggleClass('mobile-nav-open'); if(promoBannerPadding.length){ $('.wrap__content').toggleClass('nav-open'); } //fix background nav scrolling issue // if(headerLink.hasClass('header__toggle--active')) { // $('html').css('overflow-y','scroll'); // } else { // $('html').css('overflow-y','hidden'); // } }); function manageActiveItem (element) { var $menuItem = element.closest('.mobile-nav__category-item-link.mobile-nav__accordion-toggle'); var $accordianActive = element.closest('.mobile-nav__accordion'); $('.mobile-nav__category-item-link.mobile-nav__accordion-toggle').not($menuItem).removeClass('active'); $('.mobile-nav__accordion').not($accordianActive).removeClass('active'); element.find('.mobile-nav__accordion').removeClass('active'); element.removeClass('active'); } $('.mobile-nav__accordion-toggle').on('click', function() { var $this = $(this); if($this.hasClass('active')) { manageActiveItem($this) return; } manageActiveItem($this); $this.toggleClass('active'); $this.siblings('.mobile-nav__accordion').toggleClass('active'); }); var lastScrollTop = 0; var winW = $(window).width(); var headerWrap = $('.stickynav .header-wrap'); // on load and scroll $(window).on('load scroll', function() { var scrollPos = $(window).scrollTop(); var heroBanner = $('.home-promo'); var heroBannerHeight = heroBanner.outerHeight(); if(heroBanner.length){ var heroBannerHeight = heroBanner.outerHeight(); } else { var heroBannerHeight = 0; } if (scrollPos > lastScrollTop) { //scrolling down if (scrollPos >= heroBannerHeight || winW <= 992) { headerWrap.addClass('header-wrap--fixed').css({ 'top': '0' }); } else if (scrollPos < heroBannerHeight) { headerWrap.removeClass('header-wrap--fixed').css({ 'top': heroBannerHeight }); } } else { //scrolling up headerWrap.removeClass('header-wrap--fixed').css({ 'top': heroBannerHeight }); } }); }); </script> <script type="text/javascript">(function($, doc, win){ "user strict"; // Array Remove - By John Resig (MIT Licensed) // Array.prototype.remove = function(from, to) { // var rest = this.slice((to || from) + 1 || this.length); // this.length = from < 0 ? this.length + from : from; // return this.push.apply(this, rest); // }; // var parseURL = function(string){ // var url = (string != "" && string != undefined) ? string : location.href; // return url.split('/'); // } // ,isroot = function(array){ // var address = (array !== null) ? array : parseURL(); // address.pop(); // var last = address[address.length-1]; // if(last === 'product' || address[address.length-2] === 'product'){ // return true; // } // return last; // } // ,changeURL = function(loc){ // var urlArray = parseURL(); // if(isroot(urlArray) !== true) // urlArray.pop(urlArray[urlArray.length-1]); // urlArray.push(loc); // return urlArray.join('/'); // } // ,locate = function(loc, title, desc, state){ // if(title == undefined){ // title = 'Product'; // } // title = title + " | Product - Recurly"; // var url = changeURL(loc)+"/"; // ga('send', 'pageview'); // if(!$('html').hasClass('ie9')){ // if(state == 'replaceState'){ // history.replaceState(null, title, url); // }else if(state == 'pushState') { // history.pushState(null, title, url); // } // } // $('title').text(title); // $('meta[property="og:title"], meta[name="twitter:title"]').attr('content', title); // $('meta[property="og:url"], meta[name="twitter:url"]').attr('content', url); // $('meta[name=description], meta[property="og:description"], meta[name="twitter:description"]').attr('content', desc); // $('link[rel=canonical]').attr('href', url); // } // ,scrollPage = function(loc){ // $('html, body').animate({ // scrollTop : $('#'+loc).offset().top - 79 // }, 800); // } // ,pageLoadScroll = function(){ // if($('body').hasClass('product')){ // var loc = isroot(parseURL()); // var cur = parseURL(); // if(cur.length == 5){ // cur.push(""); // } // var curLast = cur[cur.length-1]; // if( loc !== true && // (cur[cur.length-1] == 'product' || // cur[cur.length-1] == 'subscription-management' || // cur[cur.length-1] == 'payment-optimization' || // cur[cur.length-1] == 'billing-and-accounting' || // cur[cur.length-1] == 'security-and-compliance' || // cur[cur.length-1] == 'developer-resources' || // cur[cur.length-1] == 'expert-support' )){ // scrollPage(loc); // }else { // function offsetAnchor() { // var yPos = curLast != "" ? $(curLast).offset().top - 79 : 0; // window.scrollTo(window.scrollX, yPos); // } // $(window).on("hashchange", function () { // offsetAnchor(); // }); // window.setTimeout(function() { // offsetAnchor(); // }, 500); // } // }; // } // ,pageLoad = function(){ // // if($('body').hasClass('product')){ // // var cur = parseURL(); // // if(cur.length == 5 && cur[cur.length-2] != 'product'){ // // cur.push(""); // // } // // if(cur.length == 5){ // // cur.push(""); // // } // // if(cur[cur.length-1] == ""){ // // var newcur = cur.pop(); // // } // // var popped = cur.pop(); // // popped = popped.toString().replace("#",""); // // if( cur[cur.length-1] == 'subscription-management' || // // cur[cur.length-1] == 'payment-optimization' || // // cur[cur.length-1] == 'billing-and-accounting' || // // cur[cur.length-1] == 'security-and-compliance' || // // cur[cur.length-1] == 'developer-resources' || // // cur[cur.length-1] == 'expert-support' ){ // // window.location.replace(cur.join('/')+'/#'+popped); // // }else if(cur[cur.length-1] == 'product' ){ // in subpages // // var urlArray = parseURL(); // // if(urlArray.length == 5 && urlArray[urlArray.length-1] != ''){ // // var joined = urlArray.join('/'); // // window.history.replaceState(null, 'title', joined+'/'); // // } // // } // // }; // } // ,clickHandler = function(e, that){ // var href = $(that).attr('href'), // current = location.href; // href = parseURL(href); // current = parseURL(current); // e.preventDefault(); // if(href[href.length-1] === ""){ // href.pop(); // } // // scroll to page // if( current[current.length-2] === href[href.length-2] && current[current.length-2] !== 'product' ){ // e.preventDefault(); // var loc = href[href.length-1]; // var title = $('#'+loc).find('.heading-label'), // desc = $('#'+loc).attr('data-description'); // locate(loc, $(title[0]).html(), desc, 'pushState'); // scrollPage(loc); // } else if(href[href.length-2] == 'product' || href[href.length-2] == '' ){ // // go to product-sub page // e.preventDefault(); // var hrefpopped2 = href.pop(); // href = href.join('/'); // window.location = href+'/'+hrefpopped2+'/'; // }else if(href[href.length-3] == 'product' ){ // // go to product-sub page id // e.preventDefault(); // var hrefpopped2 = href.pop(); // href = href.join('/'); // window.location = href+'/#'+hrefpopped2; // // return false; // } // }; // pageLoadScroll(); // pageLoad(); // $('.product').find('.data-section:not("#help")').waypoint(function(direction){ // if(this.element.id != null){ // if(direction == 'up'){ // if(this.element.previousElementSibling != null){ // var loc = this.element.previousElementSibling.id; // }else if(this.parentElement != undefined){ // var loc = this.element.parentElement.id; // }else { // var loc = this.element.parentElement.previousElementSibling.id; // } // }else { // var loc = this.element.id; // } // if(loc){ // var desc = $('#'+loc).attr('data-description'), // title = $('#'+loc).find('.heading-label'); // locate(loc, $(title[0]).html(), desc, 'replaceState'); // } // }; // },{ // offset: 80 // }); // $('.navigation__productlist a, .heading-lite a').on('click', function(e){ // clickHandler(e, this); // }); // var winW = $(window).width(); // $(window).on('resize', function(){ // winW = $(window).width(); // }); // show/hide sticky nav var lastScrollTop = 0; var ctaSegment = $('.cta-segment--inline'); if(ctaSegment.length > 0){ var height = window.innerHeight || document.documentElement.clientHeight || document.body.clientHeight; } })(jQuery, document, window); </script> <script type="text/javascript">(function(){ /* config area - replace with your instance values */ var mktoFormConfig = { podId : "//go.recurly.com", munchkinId : "439-LSC-903", formIds : [1483] //blog subscribe }; /* ---- NO NEED TO TOUCH ANYTHING BELOW THIS LINE! ---- */ function mktoFormChain(config) { /* util */ var arrayFrom = Function.prototype.call.bind(Array.prototype.slice); /* const */ var MKTOFORM_ID_ATTRNAME = "data-formid"; /* fix inter-form label bug! */ MktoForms2.whenRendered(function(form) { $('.mktoForm').removeAttr('style'); 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$(this).addClass('active'); label.addClass('active'); }); $(".mktoField").blur(function() { var label = $(this).prevAll('label'); var input = $(this); if (!(input).val()) { label.removeClass('active'); } }); }); /* chain, ensuring only one #mktoForm_nnn exists at a time */ arrayFrom(config.formIds).forEach(function(formId) { var loadForm = MktoForms2.loadForm.bind(MktoForms2,config.podId,config.munchkinId,formId), formEls = arrayFrom(document.querySelectorAll("[" + MKTOFORM_ID_ATTRNAME + '="' + formId + '"]')); (function loadFormCb(formEls) { var formEl = formEls.shift(); formEl.id = "mktoForm_" + formId; loadForm(function(form) { formEl.id = ""; if (formEls.length) { loadFormCb(formEls); } }); })(formEls); }); } var form14833exists = false; $('form').each(function(){ if($(this).data('formid') == '1483'){ form14833exists = true; } }); if(form14833exists && typeof MktoForms2 != "undefined" ) { mktoFormChain(mktoFormConfig); } }()); </script> <script type="text/javascript">// add target="_blank" to all outgoing links $('.wrap__content a').each(function() { var a = new RegExp('/' + window.location.host + '/'); 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