CINXE.COM
Consumer Protection Fair Trading Act | CCCS
<!DOCTYPE html><html class="no-js" lang="en"> <head><meta charset="utf-8" /><meta http-equiv="X-UA-Compatible" content="IE=edge" /><title> Consumer Protection Fair Trading Act | CCCS </title><meta name="viewport" content="width=device-width,initial-scale=1" /><meta property="og:site_name" content="Consumer Protection" /> <meta property="og:type" content="website" /> <meta property="og:title" content="Consumer Protection Fair Trade Act | CCCS" /> <meta property="twitter:card" content="summary" /> <meta property="twitter:site" content="@CompetitionSG" /> <link rel="icon" type="image/ico" href="/favicon.ico" /><link rel="stylesheet" href="/Cwp/CCS/assets/styles/main.css" /><link href="https://fonts.googleapis.com/css?family=Source+Sans+Pro:200,300,400,600,700,900" rel="stylesheet" /><link rel="canonical" href="http://www.cccs.gov.sg/resources/collaterals/consumer-protection-fair-trading-act" /><script src="https://assets.wogaa.sg/scripts/wogaa.js"></script> <!-- Google tag (gtag.js) --> <script async src=https://www.googletagmanager.com/gtag/js?id=G-QPKZTNCQR1></script> <script> window.dataLayer = window.dataLayer || []; function gtag(){dataLayer.push(arguments);} gtag('js', new Date()); gtag('config', 'G-QPKZTNCQR1'); </script> </head> <body> <form method="post" action="/resources/collaterals/consumer-protection-fair-trading-act" id="ctl01" autocomplete="off"> <div class="aspNetHidden"> <input type="hidden" name="__VIEWSTATE" id="__VIEWSTATE" value="Upx+kEQzrHfPXHUry48TAW6iXsN/nA1GQGyFJL4unEuyk5TqyirgQXDcaUa56Fr6XLeuPqXN0VpSUKf0BP4OQjBHE2wL6Oaesj9ykM6VEQL1KTsJVGey4/aiMHL7FiCe1oXkxyntXpOw0CxlGEEcug==" /> </div> <div class="aspNetHidden"> <input type="hidden" name="__VIEWSTATEGENERATOR" id="__VIEWSTATEGENERATOR" value="A5E15A0D" /> <input type="hidden" name="__VIEWSTATEENCRYPTED" id="__VIEWSTATEENCRYPTED" value="" /> </div> <!--[if lt IE 11]> <p class='browsehappy'>You are using an <strong>outdated</strong> browser. Please <a href='http://browsehappy.com/'>upgrade your browser</a> to improve your experience.</p> <![endif]--> <header class="site-header"> <div class="site-header__masthead"> <div class="container"> <div class="row"> <a href="http://www.gov.sg/" target="_blank" rel="noopener noreferrer" ><img src="/-/media/custom/ccs/images/homepage-r2/sg-logo-masthead.ashx?h=50&w=42&la=en&hash=944340FF5358CB17E5BB7B231D890324" alt="Singapore Government – Integrity · Service · Excellence" /> <span>A Singapore Government Agency Website</span> </a> </div> </div> </div> <div class="site-header__top"> <div class="container"> <div class="site-header__top--left"> <div class="site-logo"> <a href="/" ><img src="/-/media/custom/ccs/images/homepage-r2/cccs-logo.ashx?h=74&w=222&la=en&hash=3CC1112FF3150788FE927C4894A78D98" alt="logo" /> </a> </div> </div> <div class="site-header__top--right"> <div class="site-header__bottom"> <div class="m-search-bar search-website"> <div class="container"> <label class="visuallyHidden" for="mobileSearch">Search our website</label> <input class="site-search-input" id="mobileSearch" name="q" placeholder="Search our website"> <p class="site-search--error-message">Only special characters "-" and "," are allowed!</p> <button value="search" class="btn-search site-search-submit" type="submit"><span class="visuallyHidden">Submit Search</span><i class="icon-search"></i></button> <div class="filter-select"> <label class="visuallyHidden" for="searchWithinMobile"></label> <select id="searchWithinMobile" name="searchWithinName"> <option value="related">Within CCCS</option> <option value="all">Within Government Websites</option> </select> </div> </div> </div> <div class="nav"> <div class="container"> <ul class="nav__lvl1"> <li> <a class="nav__link" href="/about-cccs"> Who We Are <i class="icon-chevron-down js-next-menu-lvl1 mobileOnly"></i> </a> <div class="nav-megamenu scrollbar-inner"> <div class="nav-megamenu-wrap"> <div class="container"> <ul class="nav__lvl2"> <li class="nav__lvl2--list"> <a class="lvl2-name" href="/about-cccs/what-we-do"> <span>What We Do</span> <i class="icon-chevron-down js-next-menu-lvl2 mobileOnly"></i> <i class="icon-circle-down js-next-menu-lvl2 desktopOnly"></i> </a> <div class="nav-megamenu__columns"> <div class="nav-megamenu__columns--first"> <ul class="nav-megamenu__listing"> <li class="lvl3-list"><a class="lvl3-name" href="/about-cccs/what-we-do/vision-mission-values"><span>Vision, Mission & Values</span></a></li> <li class="lvl3-list"><a class="lvl3-name" href="/about-cccs/what-we-do/strategic-thrusts-and-desired-outcomes"><span>Strategic Thrusts and Desired Outcomes</span></a></li> <li class="lvl3-list"><a class="lvl3-name" href="/about-cccs/what-we-do/cccs-and-the-competition-act"><span>CCCS and the Competition Act</span></a></li> <li class="lvl3-list"><a class="lvl3-name" href="/about-cccs/what-we-do/cccs-and-the-consumer-protection-fair-trading-act"><span>CCCS and the Consumer Protection (Fair Trading) Act</span></a></li> <li class="lvl3-list"><a class="lvl3-name" href="/about-cccs/what-we-do/international-relations"><span>International Relations</span></a></li> </ul> </div> </div> </li> <li class="nav__lvl2--list"> <a class="lvl2-name" href="/about-cccs/organisation-structure"> <span>Organisation Structure</span> <i class="icon-chevron-down js-next-menu-lvl2 mobileOnly"></i> <i class="icon-circle-down js-next-menu-lvl2 desktopOnly"></i> </a> <div class="nav-megamenu__columns"> <div class="nav-megamenu__columns--first"> <ul class="nav-megamenu__listing"> <li class="lvl3-list"><a class="lvl3-name" href="/about-cccs/organisation-structure/commission-members"><span>Commission Members</span></a></li> <li class="lvl3-list"><a class="lvl3-name" href="/about-cccs/organisation-structure/senior-management"><span>Senior Management</span></a></li> <li class="lvl3-list"><a class="lvl3-name" href="/about-cccs/organisation-structure/cccs-divisions"><span>CCCS Divisions</span></a></li> </ul> </div> </div> </li> <li class="nav__lvl2--list"> <a class="lvl2-name" href="/about-cccs/careers"> <span>Careers</span> <i class="icon-chevron-down js-next-menu-lvl2 mobileOnly"></i> <i class="icon-circle-down js-next-menu-lvl2 desktopOnly"></i> </a> <div class="nav-megamenu__columns"> <div class="nav-megamenu__columns--first"> <ul class="nav-megamenu__listing"> <li class="lvl3-list"><a class="lvl3-name" href="/about-cccs/careers/our-people"><span>Our People</span></a></li> <li class="lvl3-list"><a class="lvl3-name" href="/about-cccs/careers/why-join-cccs"><span>Why Join CCCS</span></a></li> <li class="lvl3-list"><a class="lvl3-name" href="/about-cccs/careers/opportunities"><span>Opportunities</span></a></li> </ul> </div> </div> </li> <li class="nav__lvl2--list"> <a class="lvl2-name" href="/about-cccs/contact-us"> <span>Contact Us</span> <i class="icon-chevron-down js-next-menu-lvl2 mobileOnly"></i> <i class="icon-circle-down js-next-menu-lvl2 desktopOnly"></i> </a> <div class="nav-megamenu__columns"> <div class="nav-megamenu__columns--first"> <ul class="nav-megamenu__listing"> <li class="lvl3-list"><a class="lvl3-name" href="/about-cccs/contact-us/quality-service-feedback-form"><span>Quality Service Feedback Form</span></a></li> <li class="lvl3-list"><a class="lvl3-name" href="/about-cccs/contact-us/subscribe-to-e-newsletter"><span>Subscribe to e-newsletter</span></a></li> </ul> </div> </div> </li> </ul> </div> </div> </div> </li> <li> <a class="nav__link" href="/legislation"> Our Legislation <i class="icon-chevron-down js-next-menu-lvl1 mobileOnly"></i> </a> <div class="nav-megamenu scrollbar-inner"> <div class="nav-megamenu-wrap"> <div class="container"> <ul class="nav__lvl2"> <li class="nav__lvl2--list"> <a class="lvl2-name" href="/legislation/competition-act"> <span>Competition Act and Guidelines</span> <i class="icon-chevron-down js-next-menu-lvl2 mobileOnly"></i> <i class="icon-circle-down js-next-menu-lvl2 desktopOnly"></i> </a> <div class="nav-megamenu__columns"> <div class="nav-megamenu__columns--first"> <ul class="nav-megamenu__listing"> <li class="lvl3-list"><a class="lvl3-name" href="/legislation/competition-act/environmental-sustainability-collaboration-guidance-note"><span>Environmental Sustainability Collaboration Guidance Note</span></a></li> <li class="lvl3-list"><a class="lvl3-name" href="/legislation/competition-act/business-collaboration-guidance-note"><span>Business Collaboration Guidance Note</span></a></li> <li class="lvl3-list"><a class="lvl3-name" href="/legislation/competition-act/financial-penalty-framework"><span>Financial Penalty Framework</span></a></li> </ul> </div> </div> </li> <li class="nav__lvl2--list"> <a class="lvl2-name" href="/legislation/consumer-protection-fair-trading-act"> <span>Consumer Protection (Fair Trading) Act</span> <i class="icon-chevron-down js-next-menu-lvl2 mobileOnly"></i> <i class="icon-circle-down js-next-menu-lvl2 desktopOnly"></i> </a> <div class="nav-megamenu__columns"> <div class="nav-megamenu__columns--first"> <ul class="nav-megamenu__listing"> <li class="lvl3-list"><a class="lvl3-name" href="/legislation/consumer-protection-fair-trading-act/fair-trading-practices-for-beauty-industry"><span>Fair Trading Practices for Beauty Industry</span></a></li> <li class="lvl3-list"><a class="lvl3-name" href="/legislation/consumer-protection-fair-trading-act/fair-trading-practices-for-the-renovation-industry"><span>Fair Trading Practices for the Renovation Industry</span></a></li> <li class="lvl3-list"><a class="lvl3-name" href="/legislation/consumer-protection-fair-trading-act/price-transparency-guidelines"><span>Guidelines on Price Transparency</span></a></li> <li class="lvl3-list"><a class="lvl3-name" href="/legislation/consumer-protection-fair-trading-act/what-happens-if-you-are-misled-into-making-a-purchase"><span>What happens if you are misled into making a purchase?</span></a></li> </ul> </div> </div> </li> </ul> </div> </div> </div> </li> <li> <a class="nav__link" href="/anti-competitive-behaviour"> Anti-competitive Behaviour <i class="icon-chevron-down js-next-menu-lvl1 mobileOnly"></i> </a> <div class="nav-megamenu scrollbar-inner"> <div class="nav-megamenu-wrap"> <div class="container"> <ul class="nav__lvl2"> <li class="nav__lvl2--list"> <a class="lvl2-name" href="/anti-competitive-behaviour/anti-competitive-agreements"> <span>Anti-Competitive Agreements</span> <i class="icon-chevron-down js-next-menu-lvl2 mobileOnly"></i> <i class="icon-circle-down js-next-menu-lvl2 desktopOnly"></i> </a> <div class="nav-megamenu__columns"> <div class="nav-megamenu__columns--first"> <ul class="nav-megamenu__listing"> <li class="lvl3-list"><a class="lvl3-name" href="/anti-competitive-behaviour/anti-competitive-agreements/how-do-i-recognise"><span>How do I recognise an anti-competitive agreement?</span></a></li> <li class="lvl3-list"><a class="lvl3-name" href="/anti-competitive-behaviour/anti-competitive-agreements/more-information"><span>Where can I find more information?</span></a></li> <li class="lvl3-list"><a class="lvl3-name" href="/anti-competitive-behaviour/anti-competitive-agreements/what-can-cccs-do"><span>What can CCCS do?</span></a></li> <li class="lvl3-list"><a class="lvl3-name" href="/anti-competitive-behaviour/anti-competitive-agreements/what-can-i-do"><span>What can I do?</span></a></li> </ul> </div> </div> </li> <li class="nav__lvl2--list"> <a class="lvl2-name" href="/anti-competitive-behaviour/abuse-of-dominance"> <span>Abuse of Dominance</span> <i class="icon-chevron-down js-next-menu-lvl2 mobileOnly"></i> <i class="icon-circle-down js-next-menu-lvl2 desktopOnly"></i> </a> <div class="nav-megamenu__columns"> <div class="nav-megamenu__columns--first"> <ul class="nav-megamenu__listing"> <li class="lvl3-list"><a class="lvl3-name" href="/anti-competitive-behaviour/abuse-of-dominance/how-do-i-recognise"><span>How do I recognise an abuse of dominance?</span></a></li> <li class="lvl3-list"><a class="lvl3-name" href="/anti-competitive-behaviour/abuse-of-dominance/more-information"><span>Where can I find more information?</span></a></li> <li class="lvl3-list"><a class="lvl3-name" href="/anti-competitive-behaviour/abuse-of-dominance/what-can-cccs-do"><span>What can CCCS do?</span></a></li> <li class="lvl3-list"><a class="lvl3-name" href="/anti-competitive-behaviour/abuse-of-dominance/what-can-i-do"><span>What can I do?</span></a></li> </ul> </div> </div> </li> <li class="nav__lvl2--list"> <a class="lvl2-name" href="/anti-competitive-behaviour/mergers"> <span>Anti-Competitive Mergers</span> <i class="icon-chevron-down js-next-menu-lvl2 mobileOnly"></i> <i class="icon-circle-down js-next-menu-lvl2 desktopOnly"></i> </a> <div class="nav-megamenu__columns"> <div class="nav-megamenu__columns--first"> <ul class="nav-megamenu__listing"> <li class="lvl3-list"><a class="lvl3-name" href="/anti-competitive-behaviour/mergers/how-do-i-recognise"><span>How do I recognise an anti-competitive merger?</span></a></li> <li class="lvl3-list"><a class="lvl3-name" href="/anti-competitive-behaviour/mergers/more-information"><span>Where can I find more information?</span></a></li> <li class="lvl3-list"><a class="lvl3-name" href="/anti-competitive-behaviour/mergers/what-can-cccs-do"><span>What can CCCS do?</span></a></li> <li class="lvl3-list"><a class="lvl3-name" href="/anti-competitive-behaviour/mergers/what-can-i-do"><span>What can I do?</span></a></li> </ul> </div> </div> </li> <li class="nav__lvl2--list"> <a class="lvl2-name" href="/anti-competitive-behaviour/exclusions-and-exemptions"> <span>Exclusions & Exemptions</span> <i class="icon-chevron-down js-next-menu-lvl2 mobileOnly"></i> <i class="icon-circle-down js-next-menu-lvl2 desktopOnly"></i> </a> <div class="nav-megamenu__columns"> <div class="nav-megamenu__columns--first"> <ul class="nav-megamenu__listing"> <li class="lvl3-list"><a class="lvl3-name" href="/anti-competitive-behaviour/exclusions-and-exemptions/more-information"><span>Where can I find more information?</span></a></li> <li class="lvl3-list"><a class="lvl3-name" href="/anti-competitive-behaviour/exclusions-and-exemptions/specific-areas"><span>What are the specific areas of exclusion and exemption?</span></a></li> </ul> </div> </div> </li> </ul> </div> </div> </div> </li> <li> <a class="nav__link" href="/approach-cccs"> Approach Us <i class="icon-chevron-down js-next-menu-lvl1 mobileOnly"></i> </a> <div class="nav-megamenu scrollbar-inner"> <div class="nav-megamenu-wrap"> <div class="container"> <ul class="nav__lvl2"> <li class="nav__lvl2--list"> <a class="lvl2-name" href="/approach-cccs/making-complaints"> <span>Feedback / Complaints</span> <i class="icon-chevron-down js-next-menu-lvl2 mobileOnly"></i> <i class="icon-circle-down js-next-menu-lvl2 desktopOnly"></i> </a> <div class="nav-megamenu__columns"> <div class="nav-megamenu__columns--first"> <ul class="nav-megamenu__listing"> <li class="lvl3-list"><a class="lvl3-name" href="/approach-cccs/making-complaints/make-a-complaint"><span>Make a Complaint</span></a></li> </ul> </div> </div> </li> <li class="nav__lvl2--list"> <a class="lvl2-name" href="/approach-cccs/reward-whistle-blowing-scheme"> <span>Reward / Whistle-Blowing Scheme</span> </a> </li> <li class="nav__lvl2--list"> <a class="lvl2-name" href="/approach-cccs/notifying-a-merger"> <span>Notify a Merger</span> <i class="icon-chevron-down js-next-menu-lvl2 mobileOnly"></i> <i class="icon-circle-down js-next-menu-lvl2 desktopOnly"></i> </a> <div class="nav-megamenu__columns"> <div class="nav-megamenu__columns--first"> <ul class="nav-megamenu__listing"> <li class="lvl3-list"><a class="lvl3-name" href="/approach-cccs/notifying-a-merger/discussing-a-merger-with-cccs"><span>Discuss a merger with CCCS</span></a></li> <li class="lvl3-list"><a class="lvl3-name" href="/approach-cccs/notifying-a-merger/how-are-mergers-assessed"><span>How are mergers assessed?</span></a></li> <li class="lvl3-list"><a class="lvl3-name" href="/approach-cccs/notifying-a-merger/how-much-does-its-it-cost"><span>How much does it cost?</span></a></li> <li class="lvl3-list"><a class="lvl3-name" href="/approach-cccs/notifying-a-merger/filing-a-merger-notification-with-cccs"><span>File a merger notification with CCCS</span></a></li> <li class="lvl3-list"><a class="lvl3-name" href="/approach-cccs/notifying-a-merger/format-of-documents-to-submit-to-cccs"><span>Format of documents to submit to CCCS</span></a></li> </ul> </div> </div> </li> <li class="nav__lvl2--list"> <a class="lvl2-name" href="/approach-cccs/seeking-guidance-and-decision"> <span>Seek Guidance and Decision</span> <i class="icon-chevron-down js-next-menu-lvl2 mobileOnly"></i> <i class="icon-circle-down js-next-menu-lvl2 desktopOnly"></i> </a> <div class="nav-megamenu__columns"> <div class="nav-megamenu__columns--first"> <ul class="nav-megamenu__listing"> <li class="lvl3-list"><a class="lvl3-name" href="/approach-cccs/seeking-guidance-and-decision/benefit-from-getting-guidance-or-decision"><span>Benefit from getting guidance or decision</span></a></li> <li class="lvl3-list"><a class="lvl3-name" href="/approach-cccs/seeking-guidance-and-decision/difference-between-guidance-and-decision"><span>Difference between guidance and decision</span></a></li> <li class="lvl3-list"><a class="lvl3-name" href="/approach-cccs/seeking-guidance-and-decision/how-much-does-it-cost"><span>How much does it cost?</span></a></li> <li class="lvl3-list"><a class="lvl3-name" href="/approach-cccs/seeking-guidance-and-decision/ask-for-guidance-or-a-decision"><span>Apply for guidance or a decision</span></a></li> </ul> </div> </div> </li> <li class="nav__lvl2--list"> <a class="lvl2-name" href="/approach-cccs/file-under-block-exemption-order"> <span>File under Block Exemption Order</span> </a> </li> <li class="nav__lvl2--list"> <a class="lvl2-name" href="/approach-cccs/applying-for-leniency"> <span>Apply for Leniency</span> <i class="icon-chevron-down js-next-menu-lvl2 mobileOnly"></i> <i class="icon-circle-down js-next-menu-lvl2 desktopOnly"></i> </a> <div class="nav-megamenu__columns"> <div class="nav-megamenu__columns--first"> <ul class="nav-megamenu__listing"> <li class="lvl3-list"><a class="lvl3-name" href="/approach-cccs/applying-for-leniency/eligibility"><span>Eligibility for leniency application</span></a></li> <li class="lvl3-list"><a class="lvl3-name" href="/approach-cccs/applying-for-leniency/procedures"><span>Procedures under the leniency programme</span></a></li> <li class="lvl3-list"><a class="lvl3-name" href="/approach-cccs/applying-for-leniency/submit-a-leniency-application"><span>Submit a leniency application</span></a></li> </ul> </div> </div> </li> <li class="nav__lvl2--list"> <a class="lvl2-name" href="/approach-cccs/cooperating-with-cccs-investigation"> <span>Cooperate with CCCS</span> <i class="icon-chevron-down js-next-menu-lvl2 mobileOnly"></i> <i class="icon-circle-down js-next-menu-lvl2 desktopOnly"></i> </a> <div class="nav-megamenu__columns"> <div class="nav-megamenu__columns--first"> <ul class="nav-megamenu__listing"> <li class="lvl3-list"><a class="lvl3-name" href="/approach-cccs/cooperating-with-cccs-investigation/entry-with-or-without-warrant"><span>Entry With or Without Warrant</span></a></li> <li class="lvl3-list"><a class="lvl3-name" href="/approach-cccs/cooperating-with-cccs-investigation/investigation-procedures"><span>Investigation Procedures</span></a></li> <li class="lvl3-list"><a class="lvl3-name" href="/approach-cccs/cooperating-with-cccs-investigation/notices-for-information-and-documents"><span>Notices for Information and Documents</span></a></li> <li class="lvl3-list"><a class="lvl3-name" href="/approach-cccs/cooperating-with-cccs-investigation/offences-and-sanctions"><span>Offences and Sanctions</span></a></li> </ul> </div> </div> </li> <li class="nav__lvl2--list"> <a class="lvl2-name" href="/approach-cccs/for-government-agencies"> <span>For Government Agencies</span> <i class="icon-chevron-down js-next-menu-lvl2 mobileOnly"></i> <i class="icon-circle-down js-next-menu-lvl2 desktopOnly"></i> </a> <div class="nav-megamenu__columns"> <div class="nav-megamenu__columns--first"> <ul class="nav-megamenu__listing"> <li class="lvl3-list"><a class="lvl3-name" href="/approach-cccs/for-government-agencies/seeking-advice-by-government-agencies"><span>Seek Advice</span></a></li> <li class="lvl3-list"><a class="lvl3-name" href="/approach-cccs/for-government-agencies/competition-impact-of-government-initiative"><span>Competition Impact of Government Initiatives</span></a></li> <li class="lvl3-list"><a class="lvl3-name" href="/approach-cccs/for-government-agencies/cccs-past-advices"><span>CCCS's Past Advisories</span></a></li> <li class="lvl3-list"><a class="lvl3-name" href="/approach-cccs/for-government-agencies/community-of-practice"><span>Community of Practice for Competition and Economic Regulations</span></a></li> </ul> </div> </div> </li> <li class="nav__lvl2--list"> <a class="lvl2-name" href="/approach-cccs/qflp"> <span>Qualifying Foreign Law Practices</span> </a> </li> </ul> </div> </div> </div> </li> <li> <a class="nav__link" href="/media-and-consultation"> Media & Consultation <i class="icon-chevron-down js-next-menu-lvl1 mobileOnly"></i> </a> <div class="nav-megamenu scrollbar-inner"> <div class="nav-megamenu-wrap"> <div class="container"> <ul class="nav__lvl2"> <li class="nav__lvl2--list"> <a class="lvl2-name" href="/media-and-consultation/newsroom"> <span>Newsroom</span> <i class="icon-chevron-down js-next-menu-lvl2 mobileOnly"></i> <i class="icon-circle-down js-next-menu-lvl2 desktopOnly"></i> </a> <div class="nav-megamenu__columns"> <div class="nav-megamenu__columns--first"> <ul class="nav-megamenu__listing"> <li class="lvl3-list"><a class="lvl3-name" href="/media-and-consultation/newsroom/media-releases"><span>Media Releases & Announcements</span></a></li> <li class="lvl3-list"><a class="lvl3-name" href="/media-and-consultation/newsroom/forum-letter-replies"><span>Forum Letter Replies</span></a></li> </ul> </div> </div> </li> <li class="nav__lvl2--list"> <a class="lvl2-name" href="/media-and-consultation/public-consultation"> <span>Public Consultation</span> <i class="icon-chevron-down js-next-menu-lvl2 mobileOnly"></i> <i class="icon-circle-down js-next-menu-lvl2 desktopOnly"></i> </a> <div class="nav-megamenu__columns"> <div class="nav-megamenu__columns--first"> <ul class="nav-megamenu__listing"> <li class="lvl3-list"><a class="lvl3-name" href="/media-and-consultation/public-consultation/active"><span>Active</span></a></li> <li class="lvl3-list"><a class="lvl3-name" href="/media-and-consultation/public-consultation/closed-legislations-and-policies"><span>Closed - Legislations and Policies</span></a></li> <li class="lvl3-list"><a class="lvl3-name" href="/media-and-consultation/public-consultation/closed-mergers-and-other-notifications"><span>Closed - Mergers and Other Notifications</span></a></li> <li class="lvl3-list"><a class="lvl3-name" href="/media-and-consultation/public-consultation/closed-investigation"><span>Closed - Investigations</span></a></li> <li class="lvl3-list"><a class="lvl3-name" href="/media-and-consultation/public-consultation/public-consultation-online-form"><span>Public Consultation Online Form</span></a></li> </ul> </div> </div> </li> <li class="nav__lvl2--list"> <a class="lvl2-name" href="/media-and-consultation/ccs-campaigns"> <span>Events & Campaigns</span> <i class="icon-chevron-down js-next-menu-lvl2 mobileOnly"></i> <i class="icon-circle-down js-next-menu-lvl2 desktopOnly"></i> </a> <div class="nav-megamenu__columns"> <div class="nav-megamenu__columns--first"> <ul class="nav-megamenu__listing"> <li class="lvl3-list"><a class="lvl3-name" href="/media-and-consultation/ccs-campaigns/events"><span>Events</span></a></li> <li class="lvl3-list"><a class="lvl3-name" href="/media-and-consultation/ccs-campaigns/asean-regional-consumer-protection-information-campaign"><span>ASEAN Regional Consumer Protection Information Campaign</span></a></li> </ul> </div> </div> </li> </ul> </div> </div> </div> </li> <li> <a class="nav__link" href="/cases-and-commitments"> Cases & Commitments <i class="icon-chevron-down js-next-menu-lvl1 mobileOnly"></i> </a> <div class="nav-megamenu scrollbar-inner"> <div class="nav-megamenu-wrap"> <div class="container"> <ul class="nav__lvl2"> <li class="nav__lvl2--list"> <a class="lvl2-name" href="/cases-and-commitments/public-register"> <span>Public Register</span> <i class="icon-chevron-down js-next-menu-lvl2 mobileOnly"></i> <i class="icon-circle-down js-next-menu-lvl2 desktopOnly"></i> </a> <div class="nav-megamenu__columns"> <div class="nav-megamenu__columns--first"> <ul class="nav-megamenu__listing"> <li class="lvl3-list"><a class="lvl3-name" href="/cases-and-commitments/public-register/anti-competitive-agreements"><span>Anti-Competitive Agreements</span></a></li> <li class="lvl3-list"><a class="lvl3-name" href="/cases-and-commitments/public-register/abuse-of-dominance"><span>Abuse of Dominance</span></a></li> <li class="lvl3-list"><a class="lvl3-name" href="/cases-and-commitments/public-register/mergers-and-acquisitions"><span>Mergers and Acquisitions</span></a></li> <li class="lvl3-list"><a class="lvl3-name" href="/cases-and-commitments/public-register/consumer-protection"><span>Consumer Protection</span></a></li> </ul> </div> </div> </li> <li class="nav__lvl2--list"> <a class="lvl2-name" href="/cases-and-commitments/commitments-and-remedies"> <span>Commitments and Remedies</span> </a> </li> <li class="nav__lvl2--list"> <a class="lvl2-name" href="/cases-and-commitments/submit-commitments-proposal"> <span>Submit Commitments Proposal</span> </a> </li> </ul> </div> </div> </div> </li> <li> <a class="nav__link" href="/resources"> Resources <i class="icon-chevron-down js-next-menu-lvl1 mobileOnly"></i> </a> <div class="nav-megamenu scrollbar-inner"> <div class="nav-megamenu-wrap"> <div class="container"> <ul class="nav__lvl2"> <li class="nav__lvl2--list"> <a class="lvl2-name" href="/resources/collaterals"> <span>Collaterals</span> <i class="icon-chevron-down js-next-menu-lvl2 mobileOnly"></i> <i class="icon-circle-down js-next-menu-lvl2 desktopOnly"></i> </a> <div class="nav-megamenu__columns"> <div class="nav-megamenu__columns--first"> <ul class="nav-megamenu__listing"> <li class="lvl3-list"><a class="lvl3-name" href="/resources/collaterals/making-markets-work-well-4-part-series"><span>Competition</span></a></li> <li class="lvl3-list"><a class="lvl3-name" href="/resources/collaterals/consumer-protection-fair-trading-act"><span>Consumer Protection</span></a></li> <li class="lvl3-list"><a class="lvl3-name" href="/resources/collaterals/manga"><span>Manga</span></a></li> <li class="lvl3-list"><a class="lvl3-name" href="/resources/collaterals/corporate-videos"><span>Corporate Videos</span></a></li> </ul> </div> </div> </li> <li class="nav__lvl2--list"> <a class="lvl2-name" href="/resources/publications"> <span>Publications</span> <i class="icon-chevron-down js-next-menu-lvl2 mobileOnly"></i> <i class="icon-circle-down js-next-menu-lvl2 desktopOnly"></i> </a> <div class="nav-megamenu__columns"> <div class="nav-megamenu__columns--first"> <ul class="nav-megamenu__listing"> <li class="lvl3-list"><a class="lvl3-name" href="/resources/publications/annual-reports"><span>Annual Reports</span></a></li> <li class="lvl3-list"><a class="lvl3-name" href="/resources/publications/new-in-the-act-e-newsletter"><span>In The Act E-Newsletter</span></a></li> <li class="lvl3-list"><a class="lvl3-name" href="/resources/publications/cccs-stakeholder-perception-survey"><span>CCCS Stakeholder Perception Survey</span></a></li> <li class="lvl3-list"><a class="lvl3-name" href="/resources/publications/market-studies"><span>Market Studies</span></a></li> <li class="lvl3-list"><a class="lvl3-name" href="/resources/publications/occasional-research-papers"><span>Occasional Papers / Research Papers</span></a></li> <li class="lvl3-list"><a class="lvl3-name" href="/resources/publications/other-publications"><span>Other Publications</span></a></li> </ul> </div> </div> </li> <li class="nav__lvl2--list"> <a class="lvl2-name" href="/resources/useful-links"> <span>Useful Links</span> </a> </li> </ul> </div> </div> </div> </li> </ul> <div class="nav__right desktopOnly"> <div class="nav__bell"> <div class="bell-notification bell-dropdown"> <span class="visuallyHidden">View CCCS Notification</span> <i class="icon-bell"></i> </div> </div> <div class="nav__search"> <div class="btn-search"><span class="visuallyHidden">Submit Search</span><i class="icon-search"></i></div> </div> </div> </div> </div> </div> </div> <div class="mobile-header mobileOnly"> <a class="alert-btn js-alert" href="#notification"> <span class="visuallyHidden">View CCCS Notification</span> <div class="bell-notification bell-dropdown"> </div> <i class="icon icon-bell"></i> </a> <button class="mobile-menu js-mobile-menu"><span class="visuallyHidden">Toggle mobile menu</span><span class="line"></span><span class="line"></span><span class="line"></span><span class="line"></span></button> </div> </div> </div> <div class="notification-bar"> <div class="container"> <p>For other notifications, click <a href="/noticeboard">here</a>.</p> </div> </div> <div class="search-bar search-website"> <div class="container"> <label class="visuallyHidden" for="siteSearch">Search our website</label> <input class="site-search-input" id="siteSearch" name="q" placeholder="Search our website"> <p class="site-search--error-message">Only special characters "-" and "," are allowed!</p> <button value="search" class="btn-search site-search-submit" type="submit"><span class="visuallyHidden">Submit Search</span><i class="icon-search"></i></button> <div class="filter-select"> <label class="visuallyHidden" for="searchWithinSite"></label> <select id="searchWithinSite" name="searchWithinName"> <option value="related">Within CCCS</option> <option value="all">Within Government Websites</option> </select> </div> </div> </div> </header> <div class="mainContent standard-page"> <div class="breadcrumb tabletOnwards standard"> <div class="container"> <ul> <li class="home"><a href="/"><i class="icon-home"></i></a></li> <li><a href="/resources">Resources</a></li> <li><a href="/resources/collaterals">Collaterals</a></li> <li class="active"><span>Consumer Protection</span></li> </ul> </div> </div> <div class="content-body"> <div class="container"> <div class="col10-md-8 standard-content"> <div class="publications"> <h2 class="title-padding">Consumer Protection</h2> <div class="publications__contents"> <ul class="publications__list"> <li class="publications-item"> <a href="/-/media/custom/ccs/files/media-and-publications/media-releases/study-on-greenwashing-in-online-marketing-16-nov-23/annex_tips-when-buying-products-with-environmental-claims.ashx"> <div class="publications-item__image"> <img src="/-/media/custom/ccs/images/media-and-publications/publications/thumbnail-new-2019/tips-when-buying-products-with-environmental-claimstmbnl.ashx"> </div> <div class="publications-item__text"> <p class="title">Tips when buying products with environmental claims</p> <a class="download" href="/-/media/custom/ccs/files/media-and-publications/media-releases/study-on-greenwashing-in-online-marketing-16-nov-23/annex_tips-when-buying-products-with-environmental-claims.ashx"><i class="icon-pdf"></i><span>Download PDF</span><span class="size">422.6 KB</span></a> <p class="text"></p> </div> </a> </li> <li class="publications-item"> <a href="/-/media/custom/ccs/files/education-and-compliance/educational-resources/corporate-brochures/annex_ask-a-fsp-checklist-for-consumers-brochure.ashx"> <div class="publications-item__image"> <img src="/-/media/custom/ccs/images/media-and-publications/publications/market-studies/funeral-brochure-thumbnail.ashx"> </div> <div class="publications-item__text"> <p class="title">Consumer Protection Tips for Funeral Planning</p> <a class="download" href="/-/media/custom/ccs/files/education-and-compliance/educational-resources/corporate-brochures/annex_ask-a-fsp-checklist-for-consumers-brochure.ashx"><i class="icon-pdf"></i><span>Download PDF</span><span class="size">3.4 MB</span></a> <p class="text"></p> </div> </a> </li> <li class="publications-item"> <a href="/-/media/custom/ccs/files/education-and-compliance/educational-resources/corporate-brochures/cccs-be-a-fair-trader-stop-unfair-practices.ashx"> <div class="publications-item__image"> <img src="/-/media/custom/ccs/images/media-and-publications/publications/thumbnail-new-2019/be-a-fair-trader-thumb-2.ashx"> </div> <div class="publications-item__text"> <p class="title">Be a Fair Trader: Stop These Unfair Trade Practices</p> <a class="download" href="/-/media/custom/ccs/files/education-and-compliance/educational-resources/corporate-brochures/cccs-be-a-fair-trader-stop-unfair-practices.ashx"><i class="icon-pdf"></i><span>Download PDF</span><span class="size">2.0 MB</span></a> <p class="text">To help businesses and consumers better understand what constitutes an unfair practice, some examples are illustrated here.</p> </div> </a> </li> <li class="publications-item"> <a href="/-/media/custom/ccs/files/education-and-compliance/educational-resources/corporate-brochures/renovation-brochures/guide_fair-trading-practices-for-renovation-industry_chinese.ashx"> <div class="publications-item__image"> <img src="/-/media/custom/ccs/images/media-and-publications/publications/thumbnail-new-2019/thumb_guide_fair-trading-practices-for-renovation-industry_chinese.ashx"> </div> <div class="publications-item__text"> <p class="title">Fair Trading Practices for the Renovation Industry [Chinese]</p> <a class="download" href="/-/media/custom/ccs/files/education-and-compliance/educational-resources/corporate-brochures/renovation-brochures/guide_fair-trading-practices-for-renovation-industry_chinese.ashx"><i class="icon-pdf"></i><span>Download PDF</span><span class="size">1.2 MB</span></a> <p class="text">The Guide on Fair Trading Practices for the Renovation Industry aims to improve business practices in the industry and help the suppliers of interior design or renovation services steer clear of unfair practices.</p> </div> </a> </li> <li class="publications-item"> <a href="/-/media/custom/ccs/files/education-and-compliance/educational-resources/corporate-brochures/renovation-brochures/guide_fair-trading-practices-for-renovation-industry_english.ashx"> <div class="publications-item__image"> <img src="/-/media/custom/ccs/images/media-and-publications/publications/thumbnail-new-2019/thumb_guide_fair-trading-practices-for-renovation-industry_english.ashx"> </div> <div class="publications-item__text"> <p class="title">Fair Trading Practices for the Renovation Industry </p> <a class="download" href="/-/media/custom/ccs/files/education-and-compliance/educational-resources/corporate-brochures/renovation-brochures/guide_fair-trading-practices-for-renovation-industry_english.ashx"><i class="icon-pdf"></i><span>Download PDF</span><span class="size">0.9 MB</span></a> <p class="text">The Guide on Fair Trading Practices for the Renovation Industry aims to improve business practices in the industry and help the suppliers of interior design or renovation services steer clear of unfair practices.</p> </div> </a> </li> <li class="publications-item"> <a href="/-/media/custom/ccs/files/legislation/cpfta/price-transparency-guidelines-7-sept-20/cccs-guidelines-on-price-transparency_hr.ashx"> <div class="publications-item__image"> <img src="/-/media/custom/ccs/images/cover-main-thumb-web-380x290.ashx"> </div> <div class="publications-item__text"> <p class="title">Guidelines on Price Transparency</p> <a class="download" href="/-/media/custom/ccs/files/legislation/cpfta/price-transparency-guidelines-7-sept-20/cccs-guidelines-on-price-transparency_hr.ashx"><i class="icon-pdf"></i><span>Download PDF</span><span class="size">1.5 MB</span></a> <p class="text">[Full Brochure] The Guidelines on Price Transparency provide greater clarity to suppliers on four pricing practices – drip pricing, price comparison, discounts, and use of the term “free”.</p> </div> </a> </li> <li class="publications-item"> <a href="/-/media/custom/ccs/files/legislation/cpfta/price-transparency-guidelines-7-sept-20/infographics_cccs-guidelines-on-price-transparency_hr.ashx"> <div class="publications-item__image"> <img src="/-/media/custom/ccs/images/eng-infogfx-thumb-ptg-380x290.ashx"> </div> <div class="publications-item__text"> <p class="title">Guidelines on Price Transparency: Infographic Summary [English]</p> <a class="download" href="/-/media/custom/ccs/files/legislation/cpfta/price-transparency-guidelines-7-sept-20/infographics_cccs-guidelines-on-price-transparency_hr.ashx"><i class="icon-pdf"></i><span>Download PDF</span><span class="size">7.1 MB</span></a> <p class="text">[English] Infographic Summary on four pricing practices – drip pricing, price comparison, discounts, and use of the term “free”.</p> </div> </a> </li> <li class="publications-item"> <a href="/-/media/custom/ccs/files/legislation/cpfta/price-transparency-guidelines-7-sept-20/cccsbrochure-gate-foldloosesheetchlr.ashx"> <div class="publications-item__image"> <img src="/-/media/custom/ccs/images/chi-infogfx-thumb-ptg-380x290.ashx"> </div> <div class="publications-item__text"> <p class="title">Guidelines on Price Transparency: Infographic Summary [Chinese]</p> <a class="download" href="/-/media/custom/ccs/files/legislation/cpfta/price-transparency-guidelines-7-sept-20/cccsbrochure-gate-foldloosesheetchlr.ashx"><i class="icon-pdf"></i><span>Download PDF</span><span class="size">312.6 KB</span></a> <p class="text">[Chinese] Infographic Summary on four pricing practices – drip pricing, price comparison, discounts, and use of the term “free”.</p> </div> </a> </li> <li class="publications-item"> <a href="/-/media/custom/ccs/files/legislation/cpfta/price-transparency-guidelines-7-sept-20/cccsbrochure-gate-foldloosesheetmalaylr.ashx"> <div class="publications-item__image"> <img src="/-/media/custom/ccs/images/mly-infogfx-thumb-ptg-380x290.ashx"> </div> <div class="publications-item__text"> <p class="title">Guidelines on Price Transparency: Infographic Summary [Malay]</p> <a class="download" href="/-/media/custom/ccs/files/legislation/cpfta/price-transparency-guidelines-7-sept-20/cccsbrochure-gate-foldloosesheetmalaylr.ashx"><i class="icon-pdf"></i><span>Download PDF</span><span class="size">203.7 KB</span></a> <p class="text">[Malay] Infographic Summary on four pricing practices – drip pricing, price comparison, discounts, and use of the term “free”.</p> </div> </a> </li> <li class="publications-item"> <a href="/-/media/custom/ccs/files/legislation/cpfta/price-transparency-guidelines-7-sept-20/cccsbrochure-gate-foldloosesheettamillr.ashx"> <div class="publications-item__image"> <img src="/-/media/custom/ccs/images/tml-infogfx-thumb-ptg-290x380.ashx"> </div> <div class="publications-item__text"> <p class="title">Guidelines on Price Transparency: Infographic Summary [Tamil]</p> <a class="download" href="/-/media/custom/ccs/files/legislation/cpfta/price-transparency-guidelines-7-sept-20/cccsbrochure-gate-foldloosesheettamillr.ashx"><i class="icon-pdf"></i><span>Download PDF</span><span class="size">1.7 MB</span></a> <p class="text">[Tamil] Infographic Summary on four pricing practices – drip pricing, price comparison, discounts, and use of the term “free”.</p> </div> </a> </li> <li class="publications-item"> <a href="/-/media/custom/ccs/files/education-and-compliance/educational-resources/asean-regional-cp/infographics---consumer-redress_rev-271020.ashx"> <div class="publications-item__image"> <img src="/-/media/custom/ccs/images/media-and-publications/publications/thumbnail-new-2019/cp/infographics---consumer-redress-tmbnl.ashx"> </div> <div class="publications-item__text"> <p class="title">Consumer Redress</p> <a class="download" href="/-/media/custom/ccs/files/education-and-compliance/educational-resources/asean-regional-cp/infographics---consumer-redress_rev-271020.ashx"><i class="icon-pdf"></i><span>Download PDF</span><span class="size">1.2 MB</span></a> <p class="text">Consumers have the right to complain and seek compensation when we experience harm or loss caused by good or services that do not fulfill certain expectations.</p> </div> </a> </li> <li class="publications-item"> <a href="/-/media/custom/ccs/files/education-and-compliance/educational-resources/asean-regional-cp/infographics---misleading-advertisement.ashx"> <div class="publications-item__image"> <img src="/-/media/custom/ccs/images/media-and-publications/publications/thumbnail-new-2019/cp/infographics---misleading-advertisement-tmbnl.ashx"> </div> <div class="publications-item__text"> <p class="title">Misleading/Deceptive Advertisement in the Marketplace</p> <a class="download" href="/-/media/custom/ccs/files/education-and-compliance/educational-resources/asean-regional-cp/infographics---misleading-advertisement.ashx"><i class="icon-pdf"></i><span>Download PDF</span><span class="size">1.5 MB</span></a> <p class="text">Consumers have the right to accurate and clear information and can also demand more detailed explanation from the businesses.</p> </div> </a> </li> <li class="publications-item"> <a href="/-/media/custom/ccs/files/education-and-compliance/educational-resources/asean-regional-cp/online-shoping_infographic_final.ashx"> <div class="publications-item__image"> <img src="/-/media/custom/ccs/images/online-shopping-infographic.ashx"> </div> <div class="publications-item__text"> <p class="title">Online shopping</p> <a class="download" href="/-/media/custom/ccs/files/education-and-compliance/educational-resources/asean-regional-cp/online-shoping_infographic_final.ashx"><i class="icon-pdf"></i><span>Download PDF</span><span class="size">4.3 MB</span></a> <p class="text">Online shopping is convenient but it also has risks</p> </div> </a> </li> <li class="publications-item"> <a href="/-/media/custom/ccs/files/education-and-compliance/educational-resources/corporate-brochures/cccs-cpfta-collaterals-march-2018/cccs_cpfta_be-a-fair-trader-poster-r1.ashx"> <div class="publications-item__image"> <img src="/-/media/custom/ccs/images/media-and-publications/publications/thumbnail-new-2019/cccs_cpfta_be-a-fair-trader-poster-tmbnl-min.ashx"> </div> <div class="publications-item__text"> <p class="title">Be A Fair Trader</p> <a class="download" href="/-/media/custom/ccs/files/education-and-compliance/educational-resources/corporate-brochures/cccs-cpfta-collaterals-march-2018/cccs_cpfta_be-a-fair-trader-poster-r1.ashx"><i class="icon-pdf"></i><span>Download PDF</span><span class="size">0.5 MB</span></a> <p class="text">Avoid These Common Unfair Trade Practices</p> </div> </a> </li> <li class="publications-item"> <a href="/-/media/custom/ccs/files/education-and-compliance/educational-resources/corporate-brochures/cccs-cpfta-collaterals-march-2018/cccs_cpfta_fair-trading-poster-r1.ashx"> <div class="publications-item__image"> <img src="/-/media/custom/ccs/images/media-and-publications/publications/thumbnail-new-2019/cccs_cpfta_fair-trading-poster-tmbnl-min.ashx"> </div> <div class="publications-item__text"> <p class="title">Fair Trading</p> <a class="download" href="/-/media/custom/ccs/files/education-and-compliance/educational-resources/corporate-brochures/cccs-cpfta-collaterals-march-2018/cccs_cpfta_fair-trading-poster-r1.ashx"><i class="icon-pdf"></i><span>Download PDF</span><span class="size">0.6 MB</span></a> <p class="text">Conduct your Business with Peace of Mind</p> </div> </a> </li> <li class="publications-item"> <a href="/-/media/custom/ccs/files/education-and-compliance/educational-resources/corporate-brochures/cccs-cpfta-collaterals-march-2018/cccs_cpfta_motorcar-purchase-poster-r1.ashx"> <div class="publications-item__image"> <img src="/-/media/custom/ccs/images/media-and-publications/publications/thumbnail-new-2019/cccs_cpfta_motorcar-purchase-poster-tmbnl-min.ashx"> </div> <div class="publications-item__text"> <p class="title">Motorcar Purchase</p> <a class="download" href="/-/media/custom/ccs/files/education-and-compliance/educational-resources/corporate-brochures/cccs-cpfta-collaterals-march-2018/cccs_cpfta_motorcar-purchase-poster-r1.ashx"><i class="icon-pdf"></i><span>Download PDF</span><span class="size">373.7 KB</span></a> <p class="text">Find out four tips to protect youself</p> </div> </a> </li> <li class="publications-item"> <a href="/-/media/custom/ccs/files/education-and-compliance/educational-resources/corporate-brochures/cccs-cpfta-collaterals-march-2018/cccs_cpfta_spa-wellness-beauty-poster-r1.ashx"> <div class="publications-item__image"> <img src="/-/media/custom/ccs/images/media-and-publications/publications/thumbnail-new-2019/cccs_cpfta_spa-wellness-beauty-poster-tmbnl-min.ashx"> </div> <div class="publications-item__text"> <p class="title">Spa Wellness Beauty</p> <a class="download" href="/-/media/custom/ccs/files/education-and-compliance/educational-resources/corporate-brochures/cccs-cpfta-collaterals-march-2018/cccs_cpfta_spa-wellness-beauty-poster-r1.ashx"><i class="icon-pdf"></i><span>Download PDF</span><span class="size">171.8 KB</span></a> <p class="text">Find out how you can protect yourself when purchasing spa packages</p> </div> </a> </li> </section> </div> </div> <div class="social-sharing-widget"> <div class="social-sharing-widget__left"> <p>Last Updated on 11 October 2024</p> </div> <div class="social-sharing-widget__right"> <span class="share-page">Share this page</span> <div class="social-sharing-widget__right--medias"> <ul class="links sharethis-inline-share-buttons"></ul> </div> </div> </div> </div> <div class="col10-md-2"> <div class="side-nav"> <ul class="side-nav__lvl1"> <li class="side-nav__lvl1--li"> <a href="/resources/collaterals">Collaterals</a> <i class="icon-chevron-right sidenav-ctrl"></i> <ul class="side-nav__lvl2"> <li class="side-nav__lvl2--li"> <a href="/resources/collaterals/making-markets-work-well-4-part-series"> <span>Competition</span> </a> </li> <li class="side-nav__lvl2--li"> <a href="/resources/collaterals/consumer-protection-fair-trading-act"> <span>Consumer Protection</span> </a> </li> <li class="side-nav__lvl2--li"> <a href="/resources/collaterals/manga"> <span>Manga</span> </a> </li> <li class="side-nav__lvl2--li"> <a href="/resources/collaterals/corporate-videos"> <span>Corporate Videos</span> </a> </li> </ul> </li> <li class="side-nav__lvl1--li"> <a href="/resources/publications">Publications</a> <i class="icon-chevron-right sidenav-ctrl"></i> <ul class="side-nav__lvl2"> <li class="side-nav__lvl2--li"> <a href="/resources/publications/annual-reports"> <span>Annual Reports</span> </a> </li> <li class="side-nav__lvl2--li"> <a href="/resources/publications/new-in-the-act-e-newsletter"> <span>In The Act E-Newsletter</span> </a> </li> <li class="side-nav__lvl2--li"> <a href="/resources/publications/cccs-stakeholder-perception-survey"> <span>CCCS Stakeholder Perception Survey</span> </a> </li> <li class="side-nav__lvl2--li"> <a href="/resources/publications/market-studies"> <span>Market Studies</span> </a> </li> <li class="side-nav__lvl2--li"> <a href="/resources/publications/occasional-research-papers"> <span>Occasional Papers / Research Papers</span> </a> </li> <li class="side-nav__lvl2--li"> <a href="/resources/publications/other-publications"> <span>Other Publications</span> </a> <i class="icon-chevron-right sidenav-ctrl__lvl2"></i> <ul class="side-nav__lvl3"> <li> <a href="/resources/publications/other-publications/asean-publications"> <span>ASEAN Publications</span> </a> </li> <li> <a href="/resources/publications/other-publications/global-competition-review"> <span>Global Competition Review (GCR)</span> </a> </li> <li> <a href="/resources/publications/other-publications/mlex"> <span>MLex</span> </a> </li> <li> <a href="/resources/publications/other-publications/competition-policy-international"> <span>Competition Policy International (CPI)</span> </a> </li> <li> <a href="/resources/publications/other-publications/concurrences"> <span>Concurrences</span> </a> </li> <li> <a href="/resources/publications/other-publications/industry-newsletters-magazines"> <span>Industry Newsletters/Magazines</span> </a> </li> </ul> </li> </ul> </li> <li class="side-nav__lvl1--li"> <a href="/resources/useful-links">Useful Links</a> </li> </ul> </div> </div> </div> </div> </div> <footer class="site-footer"> <div class="container"> <div class="newsletter-signup"> <div class="sitecore-form"> </div> </div> <div class="site-footer__top"> <a class="back-to-top" href="#"><span class="visuallyHidden">Back to top</span><i class="icon icon-chevron-up"></i></a> <div class="site-footer__row site-footer__row--name"><span>Competition and Consumer Commission of Singapore</span></div> <div class="site-footer__row site-footer__row--links"> <ul class="footer-links"> <li> <a href="/faq" >FAQ</a> </li> <li> <a href="/resources/useful-links" >Useful Links</a> </li> <li> <a href="/approach-cccs/making-complaints" >Feedback</a> </li> <li> <a href="/sitemap" >Sitemap</a> </li> <li> <a href="/about-cccs/contact-us" >Contact CCCS</a> </li> </ul> <ul class="footer-links__social"> <li> <a href="http://www.twitter.com/CompetitionSG" class="btn-round" rel="noopener noreferrer" target="_blank" > <span class="visuallyHidden">Twitter</span> <i class="icon-twitter"></i> </a> </li> <li> <a href="http://www.facebook.com/cccs.sg" class="btn-round" rel="noopener noreferrer" target="_blank" > <span class="visuallyHidden">Facebook</span> <i class="icon-facebook"></i> </a> </li> <li> <a href="http://www.youtube.com/user/theccs05" class="btn-round" rel="noopener noreferrer" target="_blank" > <span class="visuallyHidden">Youtube</span> <i class="icon-youtube"></i> </a> </li> </ul> </div> </div> <div class="site-footer__bottom"> <div class="site-footer__bottom--left"> <ul> <li> <a href="https://www.tech.gov.sg/report_vulnerability" target="_blank" rel="noopener noreferrer" >Report Vulnerability</a> </li> <li> <a href="/about-cccs/privacy-statement" >Privacy</a> </li> <li> <a href="/about-cccs/terms-of-use" >Terms of Use</a> </li> </ul> </div> <div class="site-footer__bottom--right"> <p class="copyright">© 2024 CCCS Singapore. All Rights Reserved</p> <p class="last-updated">Last Updated on 22 November 2024</p> <p class="best-viewed">Best viewed in Microsoft Edge, Firefox, Safari and Chrome</p> </div> </div> </div> </footer> </form> <script src="/Cwp/CCS/assets/scripts/main.js"></script> <script type='text/javascript' src='https://platform-api.sharethis.com/js/sharethis.js#property=646ae78ac06be9001938ba98&product=inline-share-buttons' async='async'></script> </body> </html>