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aem-GridColumn--phone--12 aem-GridColumn aem-GridColumn--default--12 aem-GridColumn--offset--phone--0 aem-GridColumn--offset--default--0"> <div class="a-fibrechecker" data-sitekey="6Lc0fnsqAAAAAJMntKBSVE8B5iT8g9UUQWvPqpqU" data-config="{"pageConfig":{"currentPage":"homepage"},"homepage":{"cantFindAddressLinkPath":"/content/openreach/en_gb/home/fibre-checker/cant-find-my-address","cantFindAddressLinkText":"I can't find my address","postcodeBtnName":"Check postcode","postcodeInputText":"Enter your postcode to see if you're Full Fibre ready","title":"<h1><span class=\"looks-like-h1\">We\u2019re building Ultrafast Full Fibre Broadband across the UK<\/span><\/h1>\r\n","addressSelectInputText":"Select your address","addressBtnName":"Check availability","editPostcodeIconPath":"/content/dam/openreach/openreach-dam-files/icons-and-pictograms/ecc/postcode-edit.svg","errorMessage":"Postcode not recognised, please enter a valid 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data-form-url="https://openreach.my.salesforce.com/services/data/v54.0/sobjects/Forms_FA__c" data-runmode="dev"> </div></div> </div> </div> </div> <div class="image component box-header-hero-cover-photo box-header-hero-title aem-GridColumn aem-GridColumn--default--12"><div id="image-530f43e45a" class="component-content cmp-image middle" itemscope itemtype="http://schema.org/ImageObject"> <img srcset="/_jcr_content/root/main-content-section/container_65835577_c_1445000868/image.coreimg.85.1200.jpeg/1728561961694/girlgamer-for-herobanner-rhs-1920x810.jpeg 1200w,/_jcr_content/root/main-content-section/container_65835577_c_1445000868/image.coreimg.85.1600.jpeg/1728561961694/girlgamer-for-herobanner-rhs-1920x810.jpeg 1600w" src="/_jcr_content/root/main-content-section/container_65835577_c_1445000868/image.coreimg.jpeg/1728561961694/girlgamer-for-herobanner-rhs-1920x810.jpeg" loading="lazy" itemprop="contentUrl" alt="Excited Young Asian woman holding joysticks with playing online game."/> </div> </div> <div class="openreach-video component aem-GridColumn aem-GridColumn--default--12"> </div> </div> </div> </div> <div class="container box component section aem-GridColumn aem-GridColumn--default--12"> <div id="container-80e5fe8a11" class="cmp-container component-content "> <div class="paragraphSystem content aem-Grid aem-Grid--12 aem-Grid--default--12 "> <div class="component always-on-fibrechecker aem-GridColumn aem-GridColumn--default--12"> <div class="always-on-fibrechecker-container" data-path="/content/openreach/en_gb/home/fibre-checker"> <button class="always-on-fibrechecker-tab" type="button">Check for Fibre</button> <div class="always-on-fibrechecker-popup"> <div class="box-wrapper always-on-fibrechecker-window"> <a class="always-on-fibrechecker-close"></a> <div class="always-on-fibrechecker-title">Lets see what fibre broadband is available to you </div> <div> <label class="always-on-fibrechecker-label" for="postcode">Enter postcode</label> <input class="always-on-fibrechecker-input" type="text" id="postcode"/> </div> <button disabled type="submit" class="cta-primary always-on-fibrechecker-button">Check availability</button> </div> </div> </div></div> </div> </div> </div> <div class="container box component section aem-GridColumn aem-GridColumn--default--12"> <div id="container-06554b06fb" class="cmp-container component-content "> <div class="paragraphSystem content aem-Grid aem-Grid--12 aem-Grid--default--12 "> <div class="container box component section box-wrapper aem-GridColumn aem-GridColumn--default--12"> <div id="container-f935cb56af" class="cmp-container component-content "> <div class="paragraphSystem content aem-Grid aem-Grid--12 aem-Grid--default--12 "> <div class="divider component divider-mobile-l divider-tablet-xl divider-desktop-l aem-GridColumn aem-GridColumn--default--12"> <div id="separator-faa6b33d5f" class="component-content"> </div></div> <div class="text richText component aem-GridColumn aem-GridColumn--default--12"> <div id="text-729e4d3612" class="cmp-text"> <h2 style=" text-align: center; "><span class="looks-like-h2">Here’s what others have to say on Trustpilot</span></h2> </div> </div> <div class="divider component divider-mobile-empty divider-tablet-s divider-desktop-s aem-GridColumn aem-GridColumn--default--12"> <div id="separator-95426043c5" class="component-content"> </div></div> <div class="divider component divider-mobile-l divider-tablet-l divider-desktop-l aem-GridColumn aem-GridColumn--default--12"> <div id="separator-eea290b908" class="component-content"> </div></div> <div class="experiencefragment aem-GridColumn aem-GridColumn--default--12"> <div id="experiencefragment-f4f5ae51c9" class="cmp-experiencefragment cmp-experiencefragment--carousel"> <div id="container-63f2220dce" class="cmp-container component-content "> <div class="paragraphSystem content aem-Grid aem-Grid--12 aem-Grid--default--12 "> <div class="html-code-component aem-GridColumn aem-GridColumn--default--12">  <div class="trustpilot-widget" data-locale="en-GB" data-template-id="53aa8912dec7e10d38f59f36" data-businessunit-id="5192fea400006400052c7f99" data-style-height="250px" data-style-width="100%" data-theme="light" data-stars="5" data-review-languages="en"> <a href="https://uk.trustpilot.com/review/www.openreach.co.uk" target="_blank" rel="noopener">Trustpilot</a> </div>  </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> <div class="divider component divider-mobile-s divider-tablet-empty divider-desktop-empty aem-GridColumn aem-GridColumn--default--12"> <div id="separator-3107f0e0b3" class="component-content"> </div></div> <div class="container box component section aem-GridColumn--default--none aem-GridColumn aem-GridColumn--default--12 aem-GridColumn--offset--default--0"> <div id="container-54c41e8857" class="cmp-container component-content hero-banner-right"> <div class="paragraphSystem content aem-Grid aem-Grid--12 aem-Grid--default--12 "> <div class="container box component section box-wrapper box-inside-padding aem-GridColumn aem-GridColumn--default--12"> <div id="home-winter-container" class="cmp-container component-content hero-banner-right"> <div class="paragraphSystem content aem-Grid aem-Grid--12 aem-Grid--tablet--12 aem-Grid--default--12 "> <div class="slice component slice-right-style slice-text-padding slice-rounded slice-box-hover-border slice-tappable aem-GridColumn--tablet--12 aem-GridColumn--offset--tablet--0 aem-GridColumn--tablet--none aem-GridColumn aem-GridColumn--default--12"> <div class="slice-wrapper" style="min-height:400px;"> <div class="slice-video" style="display:none;" data-video-source-type="hosted" data-video-autoplay="false"></div> <div class="slice-picture-wrapper" style="min-height:400px;"> <picture> <source media="(min-width:1200px)" srcset="/content/dam/openreach/openreach-dam-files/new-dam-(not-in-use-yet)/photography/vehicles/Openreach-Blueprint-Cover-Image-D-750x600.jpg"/> <source media="(min-width:768px)" srcset="/content/dam/openreach/openreach-dam-files/new-dam-(not-in-use-yet)/photography/vehicles/Openreach-CEO-Clive-Selley-T-500x900.jpg"/> <source media="(max-width:767px)" srcset="/content/dam/openreach/openreach-dam-files/new-dam-(not-in-use-yet)/photography/vehicles/Openreach-Blueprint-Cover-Image-M-500x600.jpg"/> <img class="slice-picture" src="/content/dam/openreach/openreach-dam-files/new-dam-(not-in-use-yet)/photography/vehicles/Openreach-Blueprint-Cover-Image-D-750x600.jpg" alt="Image"/> </picture> </div> <div class="slice-container" style="min-height:400px;"> <div class="slice-container-item video-button image-cta-video col-md-6 col-lg-6"> </div> <div class="slice-container-item slice-text-wrapper col-md-6 col-lg-6"> <div class="text-box"> <div class="slice-text"><p><span class="looks-like-h3">A blueprint for continuing success in the UK’s telecoms market</span></p> <p><span class="paragraph-20">Ofcom’s conducting a major review of our sector right now (the ‘Telecoms Access Review’) and before it sets the rules for the next five years, from April 2026.</span></p> <p><span class="paragraph-20">Naturally that review’s going to have an impact on Openreach and the services we provide, so we want to be open about where we stand on the various issues.</span></p> <p><span class="paragraph-20">Take a look at the summary we’ve published on our views about the future of Britain’s broadband infrastructure.</span></p> </div> <div> </div> <a class="slice-button slice-link" href="/content/dam/openreach/openreach-dam-files/new-dam-(not-in-use-yet)/documents/reports/A-blueprint-for-continuing-success-in-the-UKs-telecoms-market-telecoms-access-review-2026-online.pdf" target="_blank"> Read our blueprint for continuing success </a> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> <div class="container box component section box-wrapper aem-GridColumn aem-GridColumn--default--12"> <div id="container-443c606dfb" class="cmp-container component-content "> <div class="paragraphSystem content aem-Grid aem-Grid--12 aem-Grid--default--12 "> <div class="container box component section aem-GridColumn aem-GridColumn--default--12"> <div id="box-component-id-1" class="cmp-container component-content "> <div class="paragraphSystem content aem-Grid aem-Grid--12 aem-Grid--tablet--12 aem-Grid--default--12 "> <div class="divider component divider-mobile-xs divider-tablet-s divider-desktop-empty aem-GridColumn aem-GridColumn--default--12"> <div id="separator-e01556fd11" class="component-content"> </div></div> <div class="container box component section box-copy-links aem-GridColumn--tablet--12 aem-GridColumn--offset--tablet--0 aem-GridColumn--default--none aem-GridColumn--tablet--none aem-GridColumn aem-GridColumn--default--12 aem-GridColumn--offset--default--0"> <div id="container-03684c8c5a" class="cmp-container component-content "> <div class="paragraphSystem content aem-Grid aem-Grid--12 aem-Grid--tablet--12 aem-Grid--default--12 aem-Grid--phone--12 "> <div class="container box component section box-border-green box-middle-content box-hover-border box-tappable aem-GridColumn--offset--tablet--0 aem-GridColumn--default--none aem-GridColumn--phone--none aem-GridColumn--tablet--none aem-GridColumn--phone--10 aem-GridColumn aem-GridColumn--offset--phone--1 aem-GridColumn--tablet--6 aem-GridColumn--default--6 aem-GridColumn--offset--default--0"> <div id="container-7ba6681198" class="cmp-container component-content hero-banner-right"> <div class="paragraphSystem content aem-Grid aem-Grid--12 aem-Grid--tablet--12 aem-Grid--default--12 aem-Grid--phone--12 "> <div class="image component aem-GridColumn--tablet--12 aem-GridColumn--phone--none aem-GridColumn--phone--12 aem-GridColumn aem-GridColumn--default--12 aem-GridColumn--offset--phone--0"><div id="image-7bcb81410f" class="component-content cmp-image middle" itemscope itemtype="http://schema.org/ImageObject"> <img srcset="/_jcr_content/root/main-content-section/container_608415642_copy_c/container_1434018951_2016404784/container/container_copy/image_799938884.coreimg.85.1200.jpeg/1728561961837/careers-thumbnail-opt764x528.jpeg 1200w,/_jcr_content/root/main-content-section/container_608415642_copy_c/container_1434018951_2016404784/container/container_copy/image_799938884.coreimg.85.1600.jpeg/1728561961837/careers-thumbnail-opt764x528.jpeg 1600w" src="/_jcr_content/root/main-content-section/container_608415642_copy_c/container_1434018951_2016404784/container/container_copy/image_799938884.coreimg.jpeg/1728561961837/careers-thumbnail-opt764x528.jpeg" loading="lazy" itemprop="contentUrl" alt="Openreach people talking about careers"/> </div> </div> <div class="container box component section box-hover-border box-tappable box-inside-padding aem-GridColumn--tablet--12 aem-GridColumn--phone--12 aem-GridColumn aem-GridColumn--default--12"> <div id="container-d7f5770eca" class="cmp-container component-content "> <div class="paragraphSystem content aem-Grid aem-Grid--12 aem-Grid--default--12 "> <div class="divider component divider-mobile-xs divider-tablet-s divider-desktop-s aem-GridColumn aem-GridColumn--default--12"> <div id="separator-743fb906c8" class="component-content"> </div></div> <div class="text richText component aem-GridColumn aem-GridColumn--default--12"> <div id="text-4bb6549337" class="cmp-text"> <h3><b><span class="looks-like-h3">Open to everyone - Join Openreach</span></b></h3> </div> </div> <div class="divider component divider-mobile-xs divider-tablet-s divider-desktop-s aem-GridColumn aem-GridColumn--default--12"> <div id="separator-aa0c795277" class="component-content"> </div></div> <div class="text richText component aem-GridColumn aem-GridColumn--default--12"> <div id="text-3be6b14cef" class="cmp-text"> <p><span class="paragraph-20">As one of the world’s biggest communication companies, we connect millions of homes and businesses across the UK. It’s important work - and we need the best people to help us do it.</span></p> <p> </p> <p style=" text-align: center; "><span class="paragraph-20"><a title="Find out more about Ultrafast Full Fibre Broadband" href="/careers" class="cta-primary">Learn about careers at Openreach</a></span></p> </div> </div> <div class="divider component divider-mobile-xs divider-tablet-s divider-desktop-s aem-GridColumn aem-GridColumn--default--12"> <div id="separator-1b45cd2592" class="component-content"> </div></div> </div> </div> </div> </div> </div> </div> <div class="container box component section box-border-green box-middle-content box-hover-border box-tappable aem-GridColumn--offset--tablet--0 aem-GridColumn--default--none aem-GridColumn--phone--none aem-GridColumn--tablet--none aem-GridColumn--phone--10 aem-GridColumn aem-GridColumn--offset--phone--1 aem-GridColumn--tablet--6 aem-GridColumn--default--6 aem-GridColumn--offset--default--0"> <div id="container-d33cb436f9" class="cmp-container component-content hero-banner-right"> <div class="paragraphSystem content aem-Grid aem-Grid--12 aem-Grid--tablet--12 aem-Grid--default--12 aem-Grid--phone--12 "> <div class="image component image-renditions-hero-content aem-GridColumn--tablet--12 aem-GridColumn--phone--none aem-GridColumn--phone--12 aem-GridColumn aem-GridColumn--default--12 aem-GridColumn--offset--phone--0"><div id="image-0cc5ff829c" class="component-content cmp-image middle" itemscope itemtype="http://schema.org/ImageObject"> <img srcset="/_jcr_content/root/main-content-section/container_608415642_copy_c/container_1434018951_2016404784/container/container_copy_copy/image_799938884_copy.coreimg.85.1200.jpeg/1728561961909/guy-on-green-chair-767x472-rhs.jpeg 1200w,/_jcr_content/root/main-content-section/container_608415642_copy_c/container_1434018951_2016404784/container/container_copy_copy/image_799938884_copy.coreimg.85.1600.jpeg/1728561961909/guy-on-green-chair-767x472-rhs.jpeg 1600w" src="/_jcr_content/root/main-content-section/container_608415642_copy_c/container_1434018951_2016404784/container/container_copy_copy/image_799938884_copy.coreimg.jpeg/1728561961909/guy-on-green-chair-767x472-rhs.jpeg" loading="lazy" itemprop="contentUrl" alt="Guy chatting on the phone"/> </div> </div> <div class="container box component section box-hover-border box-tappable box-inside-padding aem-GridColumn--tablet--12 aem-GridColumn--phone--12 aem-GridColumn aem-GridColumn--default--12"> <div id="container-6e07d4b112" class="cmp-container component-content "> <div class="paragraphSystem content aem-Grid aem-Grid--12 aem-Grid--default--12 "> <div class="divider component divider-mobile-xs divider-tablet-s divider-desktop-s aem-GridColumn aem-GridColumn--default--12"> <div id="separator-515545ee85" class="component-content"> </div></div> <div class="text richText component aem-GridColumn aem-GridColumn--default--12"> <div id="text-44ccfdf076" class="cmp-text"> <h3><b><span class="looks-like-h3">The UK's telephone network is changing</span></b></h3> </div> </div> <div class="divider component divider-mobile-xs divider-tablet-s divider-desktop-s aem-GridColumn aem-GridColumn--default--12"> <div id="separator-0288caf1ec" class="component-content"> </div></div> <div class="text richText component aem-GridColumn aem-GridColumn--default--12"> <div id="text-34acf70443" class="cmp-text"> <p><span class="paragraph-20">We're upgrading the UK to digital phone lines and will be retiring the analogue phone network by 31st January 2027. This means that landline voice calls will be transmitted in the same way your broadband works.</span></p> <p> </p> <p style=" text-align: center; "><span class="paragraph-20"><a title="Find out what upgrading the UK's phone lines to digital means for you" href="/news-and-opinion/2023/openreach-change-telephone-network" class="cta-primary">Find out what the digital upgrade means for you</a></span></p> </div> </div> <div class="divider component divider-mobile-xs divider-tablet-s divider-desktop-s aem-GridColumn aem-GridColumn--default--12"> <div id="separator-ef4ec72eaf" class="component-content"> </div></div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> <div class="container box component section box-wrapper aem-GridColumn aem-GridColumn--default--12"> <div id="container-f48085174a" class="cmp-container component-content "> <div class="paragraphSystem content aem-Grid aem-Grid--12 aem-Grid--default--12 "> </div> </div> </div> <div class="divider component divider-mobile-empty divider-tablet-s divider-desktop-s aem-GridColumn aem-GridColumn--default--12"> <div id="separator-c5f031652f" class="component-content"> </div></div> <div class="container box component section box-background-curved-top box-background-curved-bottom box-background-grey aem-GridColumn aem-GridColumn--default--12"> <div id="container-8f2105e2b7" class="cmp-container component-content "> <div class="paragraphSystem content aem-Grid aem-Grid--12 aem-Grid--default--12 "> <div class="container box component section box-wrapper aem-GridColumn aem-GridColumn--default--12"> <div id="accessibility-body" class="cmp-container component-content "> <div class="paragraphSystem content aem-Grid aem-Grid--12 aem-Grid--default--12 "> <div class="divider component divider-mobile-xl divider-tablet-xl divider-desktop-xl aem-GridColumn aem-GridColumn--default--12"> <div id="separator-a47d4f294d" class="component-content"> </div></div> <div class="text richText component aem-GridColumn aem-GridColumn--default--12"> <div id="text-ab50ae2d35" class="cmp-text"> <h2 style=" text-align: center; "><span class="looks-like-h2">Who we are and what we do</span></h2> </div> </div> <div class="divider component divider-mobile-xs divider-tablet-s divider-desktop-s aem-GridColumn aem-GridColumn--default--12"> <div id="separator-f94dea4b7f" class="component-content"> </div></div> <div class="text richText component aem-GridColumn aem-GridColumn--default--12"> <div id="text-ec37d8c868" class="cmp-text"> <p style=" text-align: center; "><span class="paragraph-20">Let's take a look at who we are, what we do, and what we don't do</span></p> </div> </div> <div class="divider component divider-mobile-xs divider-tablet-s divider-desktop-s aem-GridColumn aem-GridColumn--default--12"> <div id="separator-c4f346f60b" class="component-content"> </div></div> <div class="container box component section aem-GridColumn aem-GridColumn--default--12"> <div id="container-f9748b9fb2" class="cmp-container component-content "> <div class="paragraphSystem content aem-Grid aem-Grid--12 aem-Grid--default--12 "> <div class="container box component section box-middle-content box-image-above-siblings-on-mobile box-hover-border box-tappable box-reset-margins aem-GridColumn aem-GridColumn--default--12"> <div id="container-f9c564ad12" class="cmp-container component-content "> <div class="paragraphSystem content aem-Grid aem-Grid--12 aem-Grid--tablet--12 aem-Grid--default--12 "> <div class="image component image-svg-icon image-illustration-animation aem-GridColumn--offset--tablet--0 aem-GridColumn--default--none aem-GridColumn--tablet--5 aem-GridColumn--tablet--none aem-GridColumn aem-GridColumn--default--5 aem-GridColumn--offset--default--0"><div id="image-5d3c15ab01" class="component-content cmp-image middle" itemscope itemtype="http://schema.org/ImageObject"> <img src="/_jcr_content/root/main-content-section/container_1028482869/container/container/container/image_copy_aefa8b.coreimg.svg/1728561962025/or-line-hard-hat-purple.svg" loading="lazy" itemprop="contentUrl" alt="Drawing of an engineer's hard hat"/> </div> </div> <div class="container box component section box-reset-margins aem-GridColumn--default--none aem-GridColumn--tablet--5 aem-GridColumn--tablet--none aem-GridColumn aem-GridColumn--default--5 aem-GridColumn--offset--default--1 aem-GridColumn--offset--tablet--1"> <div id="container-b4b4153f7b" class="cmp-container component-content "> <div class="paragraphSystem content aem-Grid aem-Grid--12 aem-Grid--tablet--12 aem-Grid--default--12 "> <div class="divider component divider-mobile-m divider-tablet-empty divider-desktop-xs aem-GridColumn--offset--tablet--0 aem-GridColumn--default--none aem-GridColumn--tablet--none aem-GridColumn aem-GridColumn--tablet--6 aem-GridColumn--default--6 aem-GridColumn--offset--default--0"> <div id="separator-bfa328cd25" class="component-content"> </div></div> <div class="divider component divider-mobile-m divider-tablet-empty divider-desktop-xs aem-GridColumn--offset--tablet--0 aem-GridColumn--default--none aem-GridColumn--tablet--none aem-GridColumn aem-GridColumn--tablet--6 aem-GridColumn--default--6 aem-GridColumn--offset--default--0"> <div id="separator-1f9cb2f1a6" class="component-content"> </div></div> <div class="text richText component aem-GridColumn--tablet--12 aem-GridColumn aem-GridColumn--default--12"> <div id="text-d17668a340" class="cmp-text"> <h3><span class="looks-like-h3">We're network builders</span></h3> </div> </div> <div class="divider component divider-mobile-m divider-tablet-m divider-desktop-m aem-GridColumn--tablet--12 aem-GridColumn aem-GridColumn--default--12"> <div id="separator-f208e275ad" class="component-content"> </div></div> <div class="text richText component aem-GridColumn--tablet--12 aem-GridColumn aem-GridColumn--default--12"> <div id="text-bd5e33643a" class="cmp-text"> <p><span class="paragraph-20">We build and maintain the UK’s largest broadband network. This includes managing the copper phone line network and rolling out cutting-edge Full Fibre broadband to 25 million homes and businesses across the country by December 2026 - that's one every 10.4 seconds.</span></p> </div> </div> <div class="divider component divider-mobile-l divider-tablet-m divider-desktop-l aem-GridColumn--tablet--12 aem-GridColumn aem-GridColumn--default--12"> <div id="separator-2a4d30b294" class="component-content"> </div></div> <div class="text richText component aem-GridColumn--tablet--12 aem-GridColumn aem-GridColumn--default--12"> <div id="text-422d698880" class="cmp-text"> <p><a href="/about/our-company" class="cta-primary" title="Find out more about Openreach">Discover Openreach and what we do</a></p> </div> </div> <div class="divider component divider-mobile-l divider-tablet-l divider-desktop-l aem-GridColumn--tablet--12 aem-GridColumn aem-GridColumn--default--12"> <div id="separator-428cbf7d6e" class="component-content"> </div></div> </div> </div> </div> </div> </div> </div> </div> </div> </div> <div class="divider component divider-mobile-xl divider-tablet-xl divider-desktop-xl aem-GridColumn aem-GridColumn--default--12"> <div id="separator-9d3b7b4179" class="component-content"> </div></div> <div class="container box component section aem-GridColumn aem-GridColumn--default--12"> <div id="container-947f027e53" class="cmp-container component-content "> <div class="paragraphSystem content aem-Grid aem-Grid--12 aem-Grid--default--12 "> <div class="container box component section box-middle-content box-image-above-siblings-on-mobile box-reset-margins aem-GridColumn aem-GridColumn--default--12"> <div id="signal-image-section" class="cmp-container component-content "> <div class="paragraphSystem content aem-Grid aem-Grid--12 aem-Grid--tablet--12 aem-Grid--default--12 "> <div class="container box component section box-reset-margins aem-GridColumn--default--none aem-GridColumn--tablet--5 aem-GridColumn--tablet--none aem-GridColumn aem-GridColumn--default--5 aem-GridColumn--offset--default--1 aem-GridColumn--offset--tablet--1"> <div id="container-b3fc418b73" class="cmp-container component-content "> <div class="paragraphSystem content aem-Grid aem-Grid--12 aem-Grid--tablet--12 aem-Grid--default--12 "> <div class="divider component divider-mobile-m divider-tablet-empty divider-desktop-xs aem-GridColumn--offset--tablet--0 aem-GridColumn--default--none aem-GridColumn--tablet--none aem-GridColumn aem-GridColumn--tablet--6 aem-GridColumn--default--6 aem-GridColumn--offset--default--0"> <div id="separator-c2464554ac" class="component-content"> </div></div> <div class="divider component divider-mobile-m divider-tablet-empty divider-desktop-xs aem-GridColumn--offset--tablet--0 aem-GridColumn--default--none aem-GridColumn--tablet--none aem-GridColumn aem-GridColumn--tablet--6 aem-GridColumn--default--6 aem-GridColumn--offset--default--0"> <div id="separator-aa4905154b" class="component-content"> </div></div> <div class="text richText component aem-GridColumn--tablet--12 aem-GridColumn aem-GridColumn--default--12"> <div id="text-ca0a7dcbd7" class="cmp-text"> <h3><span class="looks-like-h3">We supply network services</span></h3> </div> </div> <div class="divider component divider-mobile-m divider-tablet-m divider-desktop-m aem-GridColumn--tablet--12 aem-GridColumn aem-GridColumn--default--12"> <div id="separator-19b1320234" class="component-content"> </div></div> <div class="text richText component aem-GridColumn--tablet--12 aem-GridColumn aem-GridColumn--default--12"> <div id="text-a34a7bedf9" class="cmp-text"> <p><span class="paragraph-20">When it comes to broadband (as well as TV and phone packages), there’s the network that carries the data and then there’s the broadband and TV bundles that you order for your home. We supply network services to more than 650 service providers, for example, Sky, Vodafone, TalkTalk, EE, BT, and BT Business who use them to bring broadband packages to you.</span></p> </div> </div> <div class="divider component divider-mobile-l divider-tablet-m divider-desktop-l aem-GridColumn--tablet--12 aem-GridColumn aem-GridColumn--default--12"> <div id="separator-0d436a4675" class="component-content"> </div></div> <div class="divider component divider-mobile-l divider-tablet-l divider-desktop-l aem-GridColumn--tablet--12 aem-GridColumn aem-GridColumn--default--12"> <div id="separator-a10bcad4a8" class="component-content"> </div></div> </div> </div> </div> <div class="image component image-svg-icon image-illustration-animation aem-GridColumn--default--none aem-GridColumn--tablet--5 aem-GridColumn--tablet--none aem-GridColumn aem-GridColumn--default--5 aem-GridColumn--offset--default--1 aem-GridColumn--offset--tablet--1"><div id="image-6f13b9722a" class="component-content cmp-image middle" itemscope itemtype="http://schema.org/ImageObject"> <img src="/_jcr_content/root/main-content-section/container_1028482869/container/container_657600036_/container_147193266/image_aefdda.coreimg.svg/1728561962211/or-line-wifi-purple.svg" loading="lazy" itemprop="contentUrl" alt="Drawing of a wi-fi symbol"/> </div> </div> </div> </div> </div> </div> </div> </div> <div class="divider component divider-mobile-xl divider-tablet-xl divider-desktop-xl aem-GridColumn aem-GridColumn--default--12"> <div id="separator-148d7887fc" class="component-content"> </div></div> <div class="container box component section aem-GridColumn aem-GridColumn--default--12"> <div id="container-934861880c" class="cmp-container component-content "> <div class="paragraphSystem content aem-Grid aem-Grid--12 aem-Grid--default--12 "> <div class="container box component section box-middle-content box-image-above-siblings-on-mobile box-reset-margins aem-GridColumn aem-GridColumn--default--12"> <div id="container-25d1a07efa" class="cmp-container component-content "> <div class="paragraphSystem content aem-Grid aem-Grid--12 aem-Grid--tablet--12 aem-Grid--default--12 "> <div class="image component image-svg-icon image-illustration-animation aem-GridColumn--offset--tablet--0 aem-GridColumn--default--none aem-GridColumn--tablet--5 aem-GridColumn--tablet--none aem-GridColumn aem-GridColumn--default--5 aem-GridColumn--offset--default--0"><div id="image-f6a0df98e6" class="component-content cmp-image middle" itemscope itemtype="http://schema.org/ImageObject"> <img src="/_jcr_content/root/main-content-section/container_1028482869/container/container_copy/container/image_aefe9a.coreimg.svg/1728561962244/or-line-van-purple.svg" loading="lazy" itemprop="contentUrl" alt="Drawing of an engineer's van"/> </div> </div> <div class="container box component section box-reset-margins aem-GridColumn--default--none aem-GridColumn--tablet--5 aem-GridColumn--tablet--none aem-GridColumn aem-GridColumn--default--5 aem-GridColumn--offset--default--1 aem-GridColumn--offset--tablet--1"> <div id="container-5a4613ef15" class="cmp-container component-content "> <div class="paragraphSystem content aem-Grid aem-Grid--12 aem-Grid--tablet--12 aem-Grid--default--12 "> <div class="divider component divider-mobile-m divider-tablet-empty divider-desktop-xs aem-GridColumn--offset--tablet--0 aem-GridColumn--default--none aem-GridColumn--tablet--none aem-GridColumn aem-GridColumn--tablet--6 aem-GridColumn--default--6 aem-GridColumn--offset--default--0"> <div id="separator-3ba3963f58" class="component-content"> </div></div> <div class="divider component divider-mobile-xl divider-tablet-xl divider-desktop-xl aem-GridColumn--tablet--12 aem-GridColumn aem-GridColumn--default--12"> <div id="separator-0da1f049dc" class="component-content"> </div></div> <div class="text richText component aem-GridColumn--tablet--12 aem-GridColumn aem-GridColumn--default--12"> <div id="text-673fc47bc2" class="cmp-text"> <h3><span class="looks-like-h3">We install and repair the network</span></h3> </div> </div> <div class="divider component divider-mobile-m divider-tablet-m divider-desktop-m aem-GridColumn--tablet--12 aem-GridColumn aem-GridColumn--default--12"> <div id="separator-78be3cae90" class="component-content"> </div></div> <div class="text richText component aem-GridColumn--tablet--12 aem-GridColumn aem-GridColumn--default--12"> <div id="text-48b8e9e6f3" class="cmp-text"> <p><span class="paragraph-20">Because we supply the network, we’re in charge of installing and repairing the network, on behalf of the service providers. We’ll build the physical connections that bring broadband into your home, while your service provider will supply the broadband package.</span></p> </div> </div> <div class="divider component divider-mobile-l divider-tablet-m divider-desktop-l aem-GridColumn--tablet--12 aem-GridColumn aem-GridColumn--default--12"> <div id="separator-672061c48d" class="component-content"> </div></div> <div class="divider component divider-mobile-l divider-tablet-l divider-desktop-l aem-GridColumn--tablet--12 aem-GridColumn aem-GridColumn--default--12"> <div id="separator-c61ce77cee" class="component-content"> </div></div> </div> </div> </div> </div> </div> </div> </div> </div> </div> <div class="divider component divider-mobile-xl divider-tablet-xl divider-desktop-xl aem-GridColumn aem-GridColumn--default--12"> <div id="separator-782d5c0782" class="component-content"> </div></div> <div class="container box component section aem-GridColumn aem-GridColumn--default--12"> <div id="container-3800119b9b" class="cmp-container component-content "> <div class="paragraphSystem content aem-Grid aem-Grid--12 aem-Grid--default--12 "> <div class="container box component section box-middle-content box-image-above-siblings-on-mobile box-reset-margins aem-GridColumn aem-GridColumn--default--12"> <div id="service-provider-image-section" class="cmp-container component-content "> <div class="paragraphSystem content aem-Grid aem-Grid--12 aem-Grid--tablet--12 aem-Grid--default--12 "> <div class="container box component section box-reset-margins aem-GridColumn--default--none aem-GridColumn--tablet--5 aem-GridColumn--tablet--none aem-GridColumn aem-GridColumn--default--5 aem-GridColumn--offset--default--1 aem-GridColumn--offset--tablet--1"> <div id="container-920273d3da" class="cmp-container component-content "> <div class="paragraphSystem content aem-Grid aem-Grid--12 aem-Grid--tablet--12 aem-Grid--default--12 "> <div class="divider component divider-mobile-m divider-tablet-empty divider-desktop-xs aem-GridColumn--offset--tablet--0 aem-GridColumn--default--none aem-GridColumn--tablet--none aem-GridColumn aem-GridColumn--tablet--6 aem-GridColumn--default--6 aem-GridColumn--offset--default--0"> <div id="separator-f24d5377d4" class="component-content"> </div></div> <div class="divider component divider-mobile-m divider-tablet-empty divider-desktop-xs aem-GridColumn--offset--tablet--0 aem-GridColumn--default--none aem-GridColumn--tablet--none aem-GridColumn aem-GridColumn--tablet--6 aem-GridColumn--default--6 aem-GridColumn--offset--default--0"> <div id="separator-cd65a157de" class="component-content"> </div></div> <div class="text richText component aem-GridColumn--tablet--12 aem-GridColumn aem-GridColumn--default--12"> <div id="text-609dcc4047" class="cmp-text"> <h3><span class="looks-like-h3">We’re not a service provider</span></h3> </div> </div> <div class="divider component divider-mobile-m divider-tablet-m divider-desktop-m aem-GridColumn--tablet--12 aem-GridColumn aem-GridColumn--default--12"> <div id="separator-6017c9f2c5" class="component-content"> </div></div> <div class="text richText component aem-GridColumn--tablet--12 aem-GridColumn aem-GridColumn--default--12"> <div id="text-22569446b4" class="cmp-text"> <p><span class="paragraph-20">We don’t supply the packages that allow you to use broadband, watch TV, or make phone calls. If you have an issue with your broadband service, you’ll need to contact your service provider. If there’s a problem with the network – for example physical damage to the cabinet or a telegraph pole – then you should contact us.</span></p> </div> </div> <div class="divider component divider-mobile-l divider-tablet-m divider-desktop-l aem-GridColumn--tablet--12 aem-GridColumn aem-GridColumn--default--12"> <div id="separator-1290940b96" class="component-content"> </div></div> <div class="divider component divider-mobile-l divider-tablet-l divider-desktop-l aem-GridColumn--tablet--12 aem-GridColumn aem-GridColumn--default--12"> <div id="separator-a031eaa6a6" class="component-content"> </div></div> </div> </div> </div> <div class="image component image-svg-icon image-illustration-animation box-border-round-new aem-GridColumn--default--none aem-GridColumn--tablet--5 aem-GridColumn--tablet--none aem-GridColumn aem-GridColumn--default--5 aem-GridColumn--offset--default--1 aem-GridColumn--offset--tablet--1"><div id="image-b6d398c2b2" class="component-content cmp-image middle" itemscope itemtype="http://schema.org/ImageObject"> <img srcset="/_jcr_content/root/main-content-section/container_1028482869/container/container_657600036__2140197330/container_147193266/image_af0275.coreimg.85.1200.jpeg/1728561962414/cp-logos-764x528.jpeg 1200w,/_jcr_content/root/main-content-section/container_1028482869/container/container_657600036__2140197330/container_147193266/image_af0275.coreimg.85.1600.jpeg/1728561962414/cp-logos-764x528.jpeg 1600w" src="/_jcr_content/root/main-content-section/container_1028482869/container/container_657600036__2140197330/container_147193266/image_af0275.coreimg.jpeg/1728561962414/cp-logos-764x528.jpeg" loading="lazy" itemprop="contentUrl" alt="A collage of the communication provider logos"/> </div> </div> </div> </div> </div> </div> </div> </div> <div class="divider component divider-mobile-xl divider-tablet-xl divider-desktop-xl aem-GridColumn aem-GridColumn--default--12"> <div id="separator-dd87365b79" class="component-content"> </div></div> </div> </div> </div> </div> </div> </div> <div class="container box component section aem-GridColumn aem-GridColumn--default--12"> <div id="container-9055b98bb8" class="cmp-container component-content hero-banner-right"> <div class="paragraphSystem content aem-Grid aem-Grid--12 aem-Grid--default--12 "> <div class="container box component section box-background-curved-top box-background-green aem-GridColumn aem-GridColumn--default--12"> <div id="container-3e822a8254" class="cmp-container component-content "> <div class="paragraphSystem content aem-Grid aem-Grid--12 aem-Grid--default--12 "> <div class="divider component divider-mobile-l divider-tablet-l divider-desktop-l aem-GridColumn aem-GridColumn--default--12"> <div id="separator-ddef40dd2a" class="component-content"> </div></div> <div class="container box component section box-wrapper aem-GridColumn aem-GridColumn--default--12"> <div id="laptop-id" class="cmp-container component-content "> <div class="paragraphSystem content aem-Grid aem-Grid--12 aem-Grid--tablet--12 aem-Grid--default--12 aem-Grid--phone--12 "> <div class="text richText component aem-GridColumn aem-GridColumn--default--12"> <div id="broadband-network-id" class="cmp-text"> <h2 style=" text-align: center; "><span class="looks-like-h2">Our broadband network in numbers</span></h2> </div> </div> <div class="divider component divider-mobile-empty divider-tablet-l divider-desktop-l aem-GridColumn aem-GridColumn--default--12"> <div id="separator-14249a9c47" class="component-content"> </div></div> <div class="divider component divider-mobile-l divider-tablet-l divider-desktop-l aem-GridColumn aem-GridColumn--default--12"> <div id="separator-c819a7421d" class="component-content"> </div></div> <div class="container box component section aem-GridColumn--offset--tablet--0 aem-GridColumn--default--none aem-GridColumn--phone--none aem-GridColumn--phone--6 aem-GridColumn--tablet--4 aem-GridColumn--tablet--none aem-GridColumn aem-GridColumn--offset--phone--0 aem-GridColumn--offset--default--0 aem-GridColumn--default--4"> <div id="container-2ed5a74176" class="cmp-container component-content "> <div class="paragraphSystem content aem-Grid aem-Grid--12 aem-Grid--tablet--12 aem-Grid--default--12 aem-Grid--phone--12 "> <div class="image component aem-GridColumn--tablet--12 aem-GridColumn--phone--12 aem-GridColumn aem-GridColumn--default--12"><div id="image-90b87b6d59" class="component-content cmp-image middle" itemscope itemtype="http://schema.org/ImageObject"> <img src="/_jcr_content/root/main-content-section/container_2076627740/container_copy/container/container/image_af05b9.coreimg.svg/1728561962487/or-line-connecting-network-white.svg" loading="lazy" itemprop="contentUrl" alt="Drawing of a lightning bolt"/> </div> </div> <div class="text richText component aem-GridColumn--tablet--12 aem-GridColumn--phone--12 aem-GridColumn aem-GridColumn--default--12"> <div id="text-349063db02" class="cmp-text"> <p style=" text-align: center; "><span class="paragraph-20"><span class="data-large"><span class="data-medium"><span class="medium-text">26k</span></span></span></span></p> <p style=" text-align: center; "><span class="paragraph-20">Field engineers working round the clock to deliver the highest quality service.</span></p> </div> </div> </div> </div> </div> <div class="container box component section aem-GridColumn--offset--tablet--0 aem-GridColumn--default--none aem-GridColumn--phone--none aem-GridColumn--phone--6 aem-GridColumn--tablet--4 aem-GridColumn--tablet--none aem-GridColumn aem-GridColumn--offset--phone--0 aem-GridColumn--offset--default--0 aem-GridColumn--default--4"> <div id="container-ee1ca8d9f9" class="cmp-container component-content "> <div class="paragraphSystem content aem-Grid aem-Grid--12 aem-Grid--tablet--12 aem-Grid--default--12 aem-Grid--phone--12 "> <div class="image component aem-GridColumn--tablet--12 aem-GridColumn--phone--12 aem-GridColumn aem-GridColumn--default--12"><div id="image-3ab261263e" class="component-content cmp-image middle" itemscope itemtype="http://schema.org/ImageObject"> <img src="/_jcr_content/root/main-content-section/container_2076627740/container_copy/container/container_1411854459/image_af05b9.coreimg.svg/1728561962552/or-line-home-white.svg" loading="lazy" itemprop="contentUrl" alt/> </div> </div> <div class="text richText component aem-GridColumn--tablet--12 aem-GridColumn--phone--12 aem-GridColumn aem-GridColumn--default--12"> <div id="text-18c68e71af" class="cmp-text"> <p style=" text-align: center; "><span class="paragraph-20"><span class="data-large"><span class="data-medium"><span class="medium-text">70k</span></span></span></span></p> <p style=" text-align: center; "><span class="paragraph-20">Homes and businesses our Full Fibre broadband network reaches each week.</span></p> </div> </div> </div> </div> </div> <div class="container box component section aem-GridColumn--offset--tablet--0 aem-GridColumn--default--none aem-GridColumn--phone--none aem-GridColumn--phone--6 aem-GridColumn--tablet--4 aem-GridColumn--tablet--none aem-GridColumn--offset--phone--3 aem-GridColumn aem-GridColumn--offset--default--0 aem-GridColumn--default--4"> <div id="container-0a7193a40e" class="cmp-container component-content "> <div class="paragraphSystem content aem-Grid aem-Grid--12 aem-Grid--tablet--12 aem-Grid--default--12 aem-Grid--phone--12 "> <div class="image component aem-GridColumn--tablet--12 aem-GridColumn--phone--12 aem-GridColumn aem-GridColumn--default--12"><div id="image-6a1df73760" class="component-content cmp-image middle" itemscope itemtype="http://schema.org/ImageObject"> <img src="/_jcr_content/root/main-content-section/container_2076627740/container_copy/container/container_1594019726/image_af062d.coreimg.svg/1728561962584/or-line-telegraph-pole-white.svg" loading="lazy" itemprop="contentUrl" alt/> </div> </div> <div class="text richText component aem-GridColumn--tablet--12 aem-GridColumn--phone--12 aem-GridColumn aem-GridColumn--default--12"> <div id="text-2d868f6268" class="cmp-text"> <p style=" text-align: center; "><span class="paragraph-20"><span class="data-large"><span class="data-medium"><span class="medium-text">98.3k</span></span></span></span></p> <p style=" text-align: center; "><span class="paragraph-20">Poles we replaced, repaired or recovered so our people and the public will always stay safe and connected.</span></p> </div> </div> </div> </div> </div> </div> </div> </div> <div class="divider component divider-mobile-xs divider-tablet-l divider-desktop-l aem-GridColumn aem-GridColumn--default--12"> <div id="separator-3551e957ab" class="component-content"> </div></div> <div class="divider component divider-mobile-empty divider-tablet-empty divider-desktop-s aem-GridColumn aem-GridColumn--default--12"> <div id="separator-cfc498efb7" class="component-content"> </div></div> </div> </div> </div> </div> </div> </div> <div class="container box component section aem-GridColumn aem-GridColumn--default--12"> <div id="homepage-bottom-image" class="cmp-container component-content hero-banner-right"> <div class="paragraphSystem content aem-Grid aem-Grid--12 aem-Grid--tablet--12 aem-Grid--default--12 "> <div class="container box component section box-background-curved-bottom box-background-gradient box-cover-photo aem-GridColumn--tablet--12 aem-GridColumn--offset--tablet--0 aem-GridColumn--default--none aem-GridColumn--tablet--none aem-GridColumn aem-GridColumn--default--12 aem-GridColumn--offset--default--0"> <div id="container-559853d133" class="cmp-container component-content hero-banner-right" style="background-image:url(\2f content\2f dam\2fopenreach\2fopenreach-dam-files\2fimages\2fnetwork-services\2f Arrondeep-by-door-19475%20-%201920%20x%20810.jpg);background-size:cover;background-repeat:no-repeat;"> <div class="paragraphSystem content aem-Grid aem-Grid--12 aem-Grid--tablet--12 aem-Grid--default--12 "> <div class="container box component section box-wrapper aem-GridColumn--tablet--12 aem-GridColumn aem-GridColumn--default--12"> <div id="container-665ce55e90" class="cmp-container component-content "> <div class="paragraphSystem content aem-Grid aem-Grid--12 aem-Grid--default--12 "> <div class="container box component section box-reset-margins aem-GridColumn aem-GridColumn--default--12"> <div id="container-1ca0255eee" class="cmp-container component-content "> <div class="paragraphSystem content aem-Grid aem-Grid--12 aem-Grid--default--12 "> <div class="text richText component richText-white-text aem-GridColumn aem-GridColumn--default--12"> <div id="text-6e8e8e6763" class="cmp-text"> <h2 style=" text-align: center; "><span class="paragraph-20"><span class="looks-like-h2">Looking for help and support?</span></span></h2> </div> </div> </div> </div> </div> <div class="divider component divider-mobile-xs divider-tablet-xs divider-desktop-xs aem-GridColumn aem-GridColumn--default--12"> <div id="separator-a6d652349c" class="component-content"> </div></div> <div class="container box component section box-topic-links aem-GridColumn aem-GridColumn--default--12"> <div id="container-9912249b57" class="cmp-container component-content "> <div class="paragraphSystem content aem-Grid aem-Grid--12 aem-Grid--tablet--12 aem-Grid--default--12 aem-Grid--phone--12 "> <div class="container box component section box-border-green box-hover-border box-tappable box-margin-bottom aem-GridColumn--offset--tablet--0 aem-GridColumn--default--none aem-GridColumn--tablet--4 aem-GridColumn--tablet--none aem-GridColumn aem-GridColumn--offset--default--0 aem-GridColumn--default--4"> <div id="container-498e1e24d8" class="cmp-container component-content "> <div class="paragraphSystem content aem-Grid aem-Grid--12 aem-Grid--tablet--12 aem-Grid--default--12 "> <div class="container box component section box-background-white box-reset-margins box-inside-padding-large aem-GridColumn--tablet--12 aem-GridColumn aem-GridColumn--default--12"> <div id="container-6f925ecd43" class="cmp-container component-content "> <div class="paragraphSystem content aem-Grid aem-Grid--12 aem-Grid--default--12 "> <div class="divider component divider-mobile-s divider-tablet-xs divider-desktop-xs aem-GridColumn aem-GridColumn--default--12"> <div id="separator-cfa59a203f" class="component-content"> </div></div> <div class="image component aem-GridColumn aem-GridColumn--default--12"><div id="image-f05b5fc5e4" class="component-content cmp-image middle" itemscope itemtype="http://schema.org/ImageObject"> <img src="/_jcr_content/root/main-content-section/container_1999258978/container/container_1639621763/container_1054043470/container_2094754116/container/image_af0951.coreimg.svg/1728561962674/ic-chat-complain.svg" loading="lazy" itemprop="contentUrl" alt="Image of a speech bubble"/> </div> </div> <div class="divider component divider-mobile-xs divider-tablet-xs divider-desktop-xs aem-GridColumn aem-GridColumn--default--12"> <div id="separator-4119a2cb64" class="component-content"> </div></div> <div class="text richText component aem-GridColumn aem-GridColumn--default--12"> <div id="text-61f30c3cfb" class="cmp-text"> <h3><span class="looks-like-h3">When to get in touch</span></h3> </div> </div> <div class="divider component divider-mobile-xs divider-tablet-xs divider-desktop-empty aem-GridColumn aem-GridColumn--default--12"> <div id="separator-f2ab985617" class="component-content"> </div></div> <div class="text richText component aem-GridColumn aem-GridColumn--default--12"> <div id="text-2c0468df2b" class="cmp-text"> <p>Broadband not working? Please contact the company that sends your bill. Unhappy with Openreach work? Contact us.</p> </div> </div> <div class="divider component divider-mobile-s divider-tablet-s divider-desktop-s aem-GridColumn aem-GridColumn--default--12"> <div id="separator-8bafc05dcf" class="component-content"> </div></div> <div class="text richText component aem-GridColumn aem-GridColumn--default--12"> <div id="text-26d8f58b60" class="cmp-text"> <p><a href="/help-and-support" class="cta-secondary" title="Learn when to contact Openreach">Learn when to contact us</a></p> </div> </div> <div class="divider component divider-mobile-s divider-tablet-xs divider-desktop-xs aem-GridColumn aem-GridColumn--default--12"> <div id="separator-13f7b28a3f" class="component-content"> </div></div> </div> </div> </div> </div> </div> </div> <div class="container box component section box-border-green box-hover-border box-tappable box-margin-bottom aem-GridColumn--offset--tablet--0 aem-GridColumn--default--none aem-GridColumn--phone--none aem-GridColumn--tablet--4 aem-GridColumn--tablet--none aem-GridColumn aem-GridColumn--phone--4 aem-GridColumn--offset--phone--0 aem-GridColumn--offset--default--0 aem-GridColumn--default--4"> <div id="container-edd14e42f1" class="cmp-container component-content "> <div class="paragraphSystem content aem-Grid aem-Grid--12 aem-Grid--tablet--12 aem-Grid--default--12 aem-Grid--phone--12 "> <div class="container box component section box-reset-margins box-inside-padding-large aem-GridColumn--tablet--12 aem-GridColumn--phone--12 aem-GridColumn aem-GridColumn--default--12"> <div id="container-52fe865e9b" class="cmp-container component-content " style="background-color:#fff;"> <div class="paragraphSystem content aem-Grid aem-Grid--12 aem-Grid--default--12 "> <div class="divider component divider-mobile-s divider-tablet-xs divider-desktop-xs aem-GridColumn aem-GridColumn--default--12"> <div id="separator-bcfee22aaf" class="component-content"> </div></div> <div class="image component aem-GridColumn aem-GridColumn--default--12"><div 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class="component-content cmp-image middle" itemscope itemtype="http://schema.org/ImageObject"> <img src="/_jcr_content/root/main-content-section/container_1999258978/container/container_1639621763/container_1054043470/container_1310094789/container/image_af0c96.coreimg.svg/1728561962823/ic-propertyinfrastructure.svg" loading="lazy" itemprop="contentUrl" alt="Image of a building"/> </div> </div> <div class="divider component divider-mobile-xs divider-tablet-xs divider-desktop-xs aem-GridColumn aem-GridColumn--default--12"> <div id="separator-f1b3712233" class="component-content"> </div></div> <div class="text richText component aem-GridColumn aem-GridColumn--default--12"> <div id="text-aba7d2fb40" class="cmp-text"> <h3><span class="looks-like-h3">New-build phone or broadband problems</span></h3> </div> </div> <div class="divider component divider-mobile-xs divider-tablet-xs divider-desktop-empty aem-GridColumn aem-GridColumn--default--12"> <div id="separator-d740df26bf" class="component-content"> </div></div> <div class="text richText component aem-GridColumn aem-GridColumn--default--12"> <div id="text-9aa8b72d18" class="cmp-text"> <p>Having trouble with broadband or phone in your new-build home? Here are some things you can try. </p> </div> </div> <div class="divider component divider-mobile-s divider-tablet-s divider-desktop-s aem-GridColumn aem-GridColumn--default--12"> <div id="separator-aceed37c4e" class="component-content"> </div></div> <div class="text richText component aem-GridColumn aem-GridColumn--default--12"> <div id="text-90723cf0b2" class="cmp-text"> <p><a href="/help-and-support/problems-and-appointments/broadband-in-new-build-homes" class="cta-secondary" title="Find out about dealing with problems in new-build homes">How to report issues with my new-build</a></p> </div> </div> <div class="divider component divider-mobile-s divider-tablet-xs divider-desktop-xs aem-GridColumn aem-GridColumn--default--12"> <div id="separator-7e57a94c10" class="component-content"> </div></div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> <div class="divider component divider-mobile-xl divider-tablet-xl divider-desktop-xl aem-GridColumn aem-GridColumn--default--12"> <div id="separator-f7b5a45312" class="component-content"> </div></div> <div class="container box component section aem-GridColumn aem-GridColumn--default--12"> <div id="container-547a6772df" class="cmp-container component-content "> <div class="paragraphSystem content aem-Grid aem-Grid--12 aem-Grid--default--12 "> </div> </div> </div> </div> </div> </div> <div class="container box component section"> <div id="container-ab6542f937" class="cmp-container component-content"> <div class="experiencefragment reference-footer-snippet"> <div id="experiencefragment-e34ed7e9e4" class="cmp-experiencefragment cmp-experiencefragment--footer"> <div id="container-1b3bb880cb" class="cmp-container component-content "> <div class="paragraphSystem content aem-Grid aem-Grid--12 aem-Grid--tablet--12 aem-Grid--default--12 aem-Grid--phone--12 "> <div class="cookie-pop-up component aem-GridColumn aem-GridColumn--default--12"> <div data-stop-tag="Cookie-policy" class="cookie-popup-overlay"> <div class="cookie-popup-wrapper"> <div class="cookie-popup"> <div class="cookie-popup-inner-wrapper"> <div class="accept-cookie"> <a class="cookie-policy-link" href="/about/using-our-site/cookie-policy">Cookie Policy</a> <h3 class="cookie-title">Select your cookie preferences</h3> <div class="cookie-text scrollscreen"> <p></p><p>We use necessary cookies to ensure the functionality of our website. 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