Alcohol & Drug Support Services

<!DOCTYPE html>     <html class="no-js loading" lang="en">  <head> <meta charset="utf-8" /> <title>Alcohol & Drug Support Services | Drug Aware</title> <meta name="viewport" content="initial-scale=1" /> <meta name="description" content="The Alcohol and Drug Support Service provides 24/7 non-judgemental, confidential one to one telephone counselling, information, and referral for alcohol, meth and other drug use."> <meta name="keywords" content="meth helpline, alcohol counsellor, drug information, alcohol information, parent drug support, family drug support, lifeline, confidential drug help, helping drug addict, drug use, problem drug use, drug affection, drug addiction, drug support, drug support line, drug support, drug support network, drug addiction treatment, drug addict treatment, supporting drug addict, drug addiction support, drug lines drug support line, drug support advice, drug user advice, alcoholic support, drug counsellor"> <link rel="canonical" href="https://drugaware.com.au/get-help/how-to-get-help/" />  <meta property="og:title" content="Alcohol & Drug Support Services " /> <meta property="og:url" content="https://drugaware.com.au/get-help/how-to-get-help/" /> <meta property="og:site_name" content="Drug Aware" /> <meta property="og:type" content="website" /> <meta property="og:description" content="The Alcohol and Drug Support Service provides 24/7 non-judgemental, confidential one to one telephone counselling, information, and referral for alcohol, meth and other drug use." /> <meta property="og:image" content="https://drugaware.com.au/media/1608/drug_aware_rebrandlogo.jpg?width=1200&height=630" /> <link rel="stylesheet" href="https://cdn.jsdelivr.net/gh/fancyapps/fancybox@3.5.2/dist/jquery.fancybox.min.css" /> <link rel="stylesheet" href="https://use.fontawesome.com/releases/v5.3.1/css/all.css" integrity="sha384-mzrmE5qonljUremFsqc01SB46JvROS7bZs3IO2EmfFsd15uHvIt+Y8vEf7N7fWAU" crossorigin="anonymous"> <link rel="stylesheet" href="/css/slick.css?v=b06073c5a23326dcc332b78d42c7290c"> <link rel="stylesheet" href="/css/bootstrap-grid.css?v=6bbc09e9c3406b1280bb3474ec2b0ddc"> <link rel="stylesheet" href="/assets/css/main.min.css?v=c34779023151ec6480bc452ea4cc757a">  <script src="https://code.jquery.com/jquery-1.12.4.min.js" integrity="sha256-ZosEbRLbNQzLpnKIkEdrPv7lOy9C27hHQ+Xp8a4MxAQ=" crossorigin="anonymous"></script> <script src="/assets/js/common.js?v=4ae7556bf7d4b8a7feb96f7d1c607d85"></script> <script src="//ajax.aspnetcdn.com/ajax/mvc/5.2.3/jquery.validate.unobtrusive.min.js" type="text/javascript"></script> <link rel="stylesheet" href="//code.jquery.com/ui/1.11.4/themes/smoothness/jquery-ui.css"> <script src="//code.jquery.com/ui/1.11.4/jquery-ui.js"></script> <script src="/assets/js/modernizr.js?v=3b727635b594140c6d6fda187555a8f5"></script>  <script src="/assets/js/le-metaconfig.js?v=211f1e3b62e705c1e8721d1088c8a744"></script>  <script src="//maps.googleapis.com/maps/api/js?v=3.exp&sensor=false"></script>  <link rel="apple-touch-icon" sizes="57x57" href="/apple-touch-icon-57x57.png?v=kPPq3WK3dx"> <link rel="apple-touch-icon" sizes="60x60" href="/apple-touch-icon-60x60.png?v=kPPq3WK3dx"> <link rel="apple-touch-icon" sizes="72x72" href="/apple-touch-icon-72x72.png?v=kPPq3WK3dx"> <link rel="apple-touch-icon" sizes="76x76" href="/apple-touch-icon-76x76.png?v=kPPq3WK3dx"> <link rel="apple-touch-icon" sizes="114x114" href="/apple-touch-icon-114x114.png?v=kPPq3WK3dx"> <link rel="apple-touch-icon" sizes="120x120" href="/apple-touch-icon-120x120.png?v=kPPq3WK3dx"> <link rel="apple-touch-icon" sizes="144x144" href="/apple-touch-icon-144x144.png?v=kPPq3WK3dx"> <link rel="apple-touch-icon" sizes="152x152" href="/apple-touch-icon-152x152.png?v=kPPq3WK3dx"> <link rel="apple-touch-icon" sizes="180x180" href="/apple-touch-icon-180x180.png?v=kPPq3WK3dx"> <link rel="icon" type="image/png" href="/favicon-32x32.png?v=kPPq3WK3dx" sizes="32x32"> <link rel="icon" type="image/png" href="/favicon-194x194.png?v=kPPq3WK3dx" sizes="194x194"> <link rel="icon" type="image/png" href="/favicon-96x96.png?v=kPPq3WK3dx" sizes="96x96"> <link rel="icon" type="image/png" href="/android-chrome-192x192.png?v=kPPq3WK3dx" sizes="192x192"> <link rel="icon" type="image/png" href="/favicon-16x16.png?v=kPPq3WK3dx" sizes="16x16"> <link rel="manifest" href="/manifest.json?v=kPPq3WK3dx"> <link rel="mask-icon" href="/safari-pinned-tab.svg?v=kPPq3WK3dx" color="#5bbad5"> <link rel="shortcut icon" href="/favicon.ico?v=kPPq3WK3dx"> <meta name="msapplication-TileColor" content="#000000"> <meta name="msapplication-TileImage" content="/mstile-144x144.png?v=kPPq3WK3dx"> <meta name="theme-color" content="#ffffff"> </head> <body itemscope itemtype="http://schema.org/WebPage">  <noscript> <iframe src="//www.googletagmanager.com/ns.html?id=GTM-NLNL9S" height="0" width="0" style="display:none;visibility:hidden"></iframe> </noscript> <script> (function (w, d, s, l, i) { w[l] = w[l] || []; w[l].push({ 'gtm.start': new Date().getTime(), event: 'gtm.js' }); var f = d.getElementsByTagName(s)[0], j = d.createElement(s), dl = l != 'dataLayer' ? '&l=' + l : ''; j.async = true; j.src = '//www.googletagmanager.com/gtm.js?id=' + i + dl; f.parentNode.insertBefore(j, f); })(window, document, 'script', 'dataLayer', 'GTM-NLNL9S');</script>  <div class="wrapper" itemscope itemprop="mainEntity" itemtype="http://schema.org/Organization"> <meta itemprop="name" content="Drug Aware" /> <meta itemprop="email" content="alcoholdrugsupport@mhc.wa.gov.au" /> <header class="header">  <div class="header--mobile"> <div class="container"> <div class="header__mobile__item header__mobile__hamburger"> <a href="#mobile-nav" aria-label="Navigation menu"> <img class="header__mobile__action header__mobile__action--left" src="/images/icon-menu.png?v=9ab9bfd5c1adda617466aa199236ff59" srcset="/images/icon-menu.png?v=9ab9bfd5c1adda617466aa199236ff59, /images/icon-menu.png?v=9ab9bfd5c1adda617466aa199236ff59 2x" alt="Menu Toggle Icon" /> </a> </div> <div class="header__mobile__item text-right header__mobile__support"> <span class="header__mobile__action header__mobile__action--right">Support<br>Lines</span> <img class="header__mobile__action header__mobile__action--right" src="/images/icon-phone.png?v=7d65a5dde9cdd459237a38860cefaf2b" srcset="/images/icon-phone.png?v=7d65a5dde9cdd459237a38860cefaf2b, /images/icon-phone.png?v=7d65a5dde9cdd459237a38860cefaf2b 2x" alt="Support lines icon" /> </div> <div class="header__logo--mobile"> <a href="/" itemprop="url"> <img alt="Drug Aware logo" src="/images/layout/da_logo.png?v=d89a119c44fc98bbd815570a9520d3f4" srcset="/images/layout/da_logo.png?v=d89a119c44fc98bbd815570a9520d3f4, /images/layout/da_logo.png?v=d89a119c44fc98bbd815570a9520d3f4 2x" itemprop="logo" /> </a> </div> </div> </div> <div role="navigation" class="accordion mob-nav__overlay "> <ul class="mob-nav__menu" id="mobile-nav" role="tablist"> <li class="mob-nav__item"> <a class="mob-nav__link" href="/">Home</a> </li> <li class="mob-nav__item"> <a class="accordion__header mob-nav__link" role="tab" aria-controls="subnav-get-help" aria-selected="false" href="#subnav-get-help"> Get Help <i class="icon icon--bg"></i> </a> <ul class="accordion__panel mob-nav__submenu" id="subnav-get-help" aria-hidden="true"> <li class="mob-nav__submenu__item"> <a class="mob-nav__link" href="/get-help/do-i-need-help/">Do I Need Help?</a> </li> <li class="mob-nav__submenu__item"> <a class="mob-nav__link" href="/get-help/how-to-get-help/">How to Get Help</a> </li> <li class="mob-nav__submenu__item"> <a class="mob-nav__link" href="/get-help/helping-others/">Helping others</a> </li> <li class="mob-nav__submenu__item"> <a class="mob-nav__link" href="/get-help/meth-help-tool/">Meth Help Tool</a> </li> <li class="mob-nav__submenu__item"> <a class="mob-nav__link" href="/get-help/methamphetamine-use-hear-from-an-expert/">Methamphetamine Use - Hear From An Expert</a> </li> </ul> </li> <li class="mob-nav__item"> <a class="accordion__header mob-nav__link" role="tab" aria-controls="subnav-get-the-facts" aria-selected="false" href="#subnav-get-the-facts"> Get The Facts <i class="icon icon--bg"></i> </a> <ul class="accordion__panel mob-nav__submenu" id="subnav-get-the-facts" aria-hidden="true"> <li class="mob-nav__submenu__item"> <a class="mob-nav__link" href="/get-the-facts/illicit-drug-use-know-what-you-are-getting-into/">Illicit Drug Use - Know What You Are Getting Into</a> </li> <li class="mob-nav__submenu__item"> <a class="mob-nav__link" href="/get-the-facts/drug-use-statistics/">Drug Use Statistics</a> </li> <li class="mob-nav__submenu__item"> <a class="mob-nav__link" href="/get-the-facts/drug-types/">Drug Types</a> </li> <li class="mob-nav__submenu__item"> <a class="mob-nav__link" href="/get-the-facts/young-people-and-drug-use/">Young people and drug use</a> </li> <li class="mob-nav__submenu__item"> <a class="mob-nav__link" href="/get-the-facts/what-are-the-impacts-of-drugs-in-your-life/">What are the Impacts of Drugs in Your Life?</a> </li> <li class="mob-nav__submenu__item"> <a class="mob-nav__link" href="/get-the-facts/tips-for-saying-no-to-drug-use/">Tips For Saying No to Drug Use</a> </li> <li class="mob-nav__submenu__item"> <a class="mob-nav__link" href="/get-the-facts/drugs-and-the-law/">Drugs and the Law</a> </li> <li class="mob-nav__submenu__item"> <a class="mob-nav__link" href="/get-the-facts/drug-testing/">Drug Testing</a> </li> <li class="mob-nav__submenu__item"> <a class="mob-nav__link" href="/get-the-facts/drug-driving/">Drug Driving</a> </li> <li class="mob-nav__submenu__item"> <a class="mob-nav__link" href="/get-the-facts/for-aboriginal-and-torres-strait-islander-people/">For Aboriginal and Torres Strait Islander People</a> </li> <li class="mob-nav__submenu__item"> <a class="mob-nav__link" href="/get-the-facts/faqs-ask-a-question/">FAQs - ask a question</a> </li> </ul> </li> <li class="mob-nav__item"> <a class="accordion__header mob-nav__link" role="tab" aria-controls="subnav-stay-safe" aria-selected="false" href="#subnav-stay-safe"> Stay Safe <i class="icon icon--bg"></i> </a> <ul class="accordion__panel mob-nav__submenu" id="subnav-stay-safe" aria-hidden="true"> <li class="mob-nav__submenu__item"> <a class="mob-nav__link" href="/stay-safe/tips-to-stay-safe-when-planning-a-night-out/">Tips to Stay Safe When Planning a Night Out</a> </li> <li class="mob-nav__submenu__item"> <a class="mob-nav__link" href="/stay-safe/drink-spiking-and-sexual-assault/">Drink Spiking and Sexual Assault</a> </li> <li class="mob-nav__submenu__item"> <a class="mob-nav__link" href="/stay-safe/drug-toxicity/">Drug Toxicity</a> </li> <li class="mob-nav__submenu__item"> <a class="mob-nav__link" href="/stay-safe/mdma-use-other-drugs-at-festivals-and-music-events/">MDMA Use & Other Drugs at Festivals and Music Events</a> </li> <li class="mob-nav__submenu__item"> <a class="mob-nav__link" href="/stay-safe/effects-of-mixing-drugs-polydrug-use/">Effects of Mixing Drugs - Polydrug Use</a> </li> <li class="mob-nav__submenu__item"> <a class="mob-nav__link" href="/stay-safe/leavers/">Leavers</a> </li> </ul> </li> <li class="mob-nav__item"> <a class="accordion__header mob-nav__link" role="tab" aria-controls="subnav-about-us" aria-selected="false" href="#subnav-about-us"> About Us <i class="icon icon--bg"></i> </a> <ul class="accordion__panel mob-nav__submenu" id="subnav-about-us" aria-hidden="true"> <li class="mob-nav__submenu__item"> <a class="mob-nav__link" href="/about-us/who-is-drug-aware/">Who is Drug Aware</a> </li> <li class="mob-nav__submenu__item"> <a class="mob-nav__link" href="/about-us/current-campaigns/">Current Campaigns</a> </li> <li class="mob-nav__submenu__item"> <a class="mob-nav__link" href="/about-us/previous-campaigns/">Previous Campaigns</a> </li> <li class="mob-nav__submenu__item"> <a class="mob-nav__link" href="/about-us/useful-links/">Useful links</a> </li> </ul> </li> <li class="mob-nav__item live-engage"> <span class="accordion__header mob-nav__link clearfix" role="tab"> <a class="livechat-link floatLeft" id="LP_DIV_1463978010202"> <i class="icon icon--chat floatRight"></i> </span> <ul class="accordion__panel mob-nav__submenu" id="subnav-live-chat" aria-hidden="true"> <li class="mob-nav__submenu__item"> <a class="mob-nav__link" href="tel:0894425000"> Alcohol & Drug <span class="text-underline">(08) 9442 5000</span> </a> </li> <li class="mob-nav__submenu__item"> <a class="mob-nav__link" href="tel:0894425050"> Family <span class="text-underline">(08) 9442 5050</span> </a> </li> <li class="mob-nav__submenu__item"> <a class="mob-nav__link" href="tel:1800721997"> Working Away <span class="text-underline">1800 721 997</span> </a> </li> </ul> </li> <li class="mob-nav__item"> <a class="mob-nav__link" href="/get-the-facts/faqs-ask-a-question/"> FAQs </a> </li> </ul> <i class="mob-nav__close icon icon--bg icon--close"></i> </div> <div role="menu" class="accordion mob-nav-support__overlay"> <ul class="mob-nav__menu" id="mobile-nav" role="tablist"> <li class="mob-nav__submenu__item"> <a class="mob-nav__link" href="tel:0894425000"> Alcohol & Drug <span class="text-underline" itemprop="telephone">(08) 9442 5000</span> </a> </li> <li class="mob-nav__submenu__item" role="menuitem"> <a class="mob-nav__link" href="tel:0894425050"> Family <span class="text-underline" itemprop="telephone">(08) 9442 5050</span> </a> </li> </ul> <i class="mob-nav-support__close icon icon--bg icon--close"></i> </div>   <div class="header--desktop"> <div class="header__top"> <div class="container"> <div class="row"> <div class="col-lg-4"> <a href="/" class="header__logo"><img src="/images/layout/da_logo.png?v=d89a119c44fc98bbd815570a9520d3f4" srcset="/images/layout/da_logo.png?v=d89a119c44fc98bbd815570a9520d3f4, /images/layout/da_logo.png?v=d89a119c44fc98bbd815570a9520d3f4 2x" alt="Drug Aware logo" itemprop="logo"></a> </div> <div class="col-lg-8"> <div class="d-flex"> <nav class="header__nav" role="navigation"> <ul role="menubar"> <li role="presentation"> <a class="current" role="menuitem" href="/get-help/" >Get Help</a> </li> <li role="presentation"> <a class="" role="menuitem" href="/get-the-facts/" >Get The Facts</a> </li> <li role="presentation"> <a class="" role="menuitem" href="/stay-safe/" >Stay Safe</a> </li> <li role="presentation"> <a class="" role="menuitem" href="/about-us/" >About Us</a> </li> </ul> </nav> <form action="/Search/" class="header__search" name="search" itemprop="potentialAction" itemscope itemtype="http://schema.org/SearchAction"> <meta itemprop="target" content="/Search/?search={search}" /> <button><img src="/images/search-icon.png?v=3b5452cb247d276b195216a11ae6e8b8" srcset="/images/search-icon.png?v=3b5452cb247d276b195216a11ae6e8b8, /images/search-icon.png?v=3b5452cb247d276b195216a11ae6e8b8 2x" alt="Search icon"></button> <input type="text" name="search" id="search" itemprop="query-input" value=""> </form> </div> </div> </div> </div> </div> <div class="header__bottom"> <div class="container"> <div class="row"> <div class="col-lg-4"></div> <div class="col-lg-8"> <div class="row"> <div class="col-md-4"> <figure class="header__livechat" id="LP_DIV_1463977206663"> <img src="/images/live_chat.png?v=8d11bb1728f90220a7496222a2e019c2" srcset="/images/live_chat.png?v=8d11bb1728f90220a7496222a2e019c2, /images/live_chat.png?v=8d11bb1728f90220a7496222a2e019c2 2x" alt="live chat"> </figure> </div> <div class="col-md-8"> <figure> <img src="/images/contact_support.png?v=5e9ec0c3401bb707583fbfa44b9cf527" srcset="/images/contact_support.png?v=5e9ec0c3401bb707583fbfa44b9cf527, /images/contact_support.png?v=5e9ec0c3401bb707583fbfa44b9cf527 2x" alt="contacts"> </figure> </div> </div> </div> </div> </div> </div> </div>  </header> <div class="main"> <div class="container page__content">  <div class="search--mob" id="mobileSearch"> <form class="ask__search" action="/Search"> <label class="label--heavy" for="site-search-input">Search this site</label> <div class="ask__search__wrapper"> <fieldset class="ask__search__fieldset"> <input id="site-search-input" type="text" aria-required="true" class="search__input ask__search__input" required name="search"/> <button class="search__submit ask__search__submit--icon" type="submit"> <i class="icon--search ask__search__icon"> <span class="visuallyhidden">Submit</span> </i> </button> </fieldset> </div> </form> <div class="psa"> <strong class="psa__announcement">In an emergency call <a href="tel:000" style="color: inherit;text-decoration: underline;">000</a></strong> </div> </div> <div class="row"> <div class="col-lg-4"> <aside class="sidebar"> <div class="breadcrumbs-schema"> <ol class="breadcrumbs" id="breadCrumb" itemscope itemtype="http://schema.org/BreadcrumbList"> <li class="breadcrumbs__item" itemprop="itemListElement" itemscope itemtype="http://schema.org/ListItem"> <a class="breadcrumbs__link" href="/" itemprop="item"><span itemprop="name">Home</span></a> <meta itemprop="position" content="1" /> </li> <li class="breadcrumbs__item" itemprop="itemListElement" itemscope itemtype="http://schema.org/ListItem"> <a class="breadcrumbs__link" href="/get-help/" itemprop="item"><span itemprop="name">Get Help</span></a> <meta itemprop="position" content="2" /> </li> <li class="breadcrumbs__item" itemprop="itemListElement" itemscope itemtype="http://schema.org/ListItem"> <span itemprop="name">How to Get Help</span> <meta itemprop="position" content="3" /> </li> </ol> </div> <div class="side-nav" role="navigation" id="side-navigation"> <ul class="side-nav__list" role="menubar"> <li class="side-nav__item 1071 " role="menuitem"> <a class="side-nav__link" role="menuitem" href="/get-help/do-i-need-help/">Do I Need Help?</a> </li> <li class="side-nav__item 1210 current " role="menuitem"> <a class="side-nav__link" role="menuitem" href="/get-help/how-to-get-help/">How to Get Help</a> </li> <li class="side-nav__item 1226 " role="menuitem"> <a class="side-nav__link" role="menuitem" href="/get-help/helping-others/">Helping others</a> </li> <li class="side-nav__item 2192 " role="menuitem"> <a class="side-nav__link" role="menuitem" href="/get-help/meth-help-tool/">Meth Help Tool</a> </li> <li class="side-nav__item 1564 " role="menuitem"> <a class="side-nav__link" role="menuitem" href="/get-help/methamphetamine-use-hear-from-an-expert/">Methamphetamine Use - Hear From An Expert</a> </li> </ul> </div> </aside> </div> <div class="col-lg-8"> <article class="content content_container"> <h1>Alcohol & Drug Support Services</h1> <p><p><span>The </span><a rel="noopener" href="https://www.mhc.wa.gov.au/about-us/our-services/alcohol-and-drug-support-service/" target="_blank" title="Go to The Alcohol and Drug Support Service">Alcohol and Drug Support Service</a><span> provides 24/7 non-judgemental, <a data-id="1263" href="/disclaimer/" title="Disclaimer">confidential</a> one to one telephone counselling, information, and referral for alcohol and drug use.</span></p> <p> </p></p> <div class="accordion accordions" role="tablist" data-track="true"> <h2 class="accordion__header" role="tab" href="#a--Live-chat" id="q--Live-chat" aria-controls="a--Live-chat" aria-selected="true" tabindex="0">Live chat<i class="icon icon--bg"></i></h2> <div class="accordion__panel" role="tabpanel" id="a--Live-chat" aria-hidden="false" tabindex="0"> You can chat confidentially with a professional alcohol and drug counsellor through our <span id='LP_DIV_1464059576199' style="display:inline-block;"></span> service which is available from 7am – 10pm, daily. <p> </p> <p>During a chat session, the counsellor can:</p> <ul> <li>Find out what is going on for you</li> <li>Provide you with information about alcohol, drug use or mental health and well-being</li> <li>Provide emotional support</li> <li>Chat about treatment options</li> <li>Refer you to local services that can provide ongoing support</li> </ul> <p><a data-id="1263" href="/disclaimer/" title="Disclaimer"><em>Live Chat Disclaimer</em></a></p> </div> <h2 class="accordion__header" role="tab" href="#a--Alcohol-and-Drug-Support-Line" id="q--Alcohol-and-Drug-Support-Line" aria-controls="a--Alcohol-and-Drug-Support-Line" aria-selected="true" tabindex="0">Alcohol and Drug Support Line<i class="icon icon--bg"></i></h2> <div class="accordion__panel" role="tabpanel" id="a--Alcohol-and-Drug-Support-Line" aria-hidden="false" tabindex="0"> <p>The <a rel="noopener" href="https://www.mhc.wa.gov.au/about-us/our-services/alcohol-and-drug-support-service/alcohol-and-drug-support-line/" target="_blank" title="Alcohol and Drug Support">Alcohol and Drug Support Line</a> is a confidential, non-judgemental telephone counselling, information and referral service for anyone concerned about their own or another person’s alcohol or drug use.</p> <p>The service is available 24/7 via phone.</p> <p><a href="tel:(08)%209442 5000"><img src="/media/1025/alcohol-drug-support-line-image.png" alt="Parent and Family Drug Support Line" /></a></p> <p><strong>Phone:</strong> <a href="tel:(08)%209442 5000">(08) 9442 5000</a><br /><strong>Country callers:</strong> <a href="tel:1800%20198 024">1800 198 024</a><br /><strong>Live Chat </strong><strong>:</strong> 7am – 10pm, daily<br /><strong>Email:</strong> <a href="mailto:alcoholdrugsupport@mhc.wa.gov.au">alcoholdrugsupport@mhc.wa.gov.au<br /></a></p> <p>Contact with the Alcohol and Drug Support Line is one-to-one with a professional counsellor and is confidential.<strong> </strong></p> <p>The counsellor who answers your call can:</p> <ul> <li>Listen to what is going on for you</li> <li>Provide you with information about alcohol or drug use</li> <li>Provide emotional support</li> <li>Talk about treatment options</li> <li>Refer you to local services that can provide ongoing support</li> </ul> <p>They can also provide:</p> <ul> <li>Interim support to individuals waiting for face to face counselling/treatment</li> <li>A free call back service to socially and geographically isolated clients</li> <li>Support to health professionals working with individuals and families impacted by alcohol or drug use</li> </ul> <p><iframe width="360" height="203" src="https://www.youtube.com/embed/sFpRQkPPw14?feature=oembed" frameborder="0" allow="accelerometer; autoplay; encrypted-media; gyroscope; picture-in-picture" allowfullscreen=""></iframe></p> <h3>Translation support</h3> <p>If English is not your first language, you can get free translation support through <a rel="noopener" href="https://www.tisnational.gov.au/Help-using-TIS-National-services/Contact-TIS-National" target="_blank" title="National Translating and Interpreting Services">Translating and Interpreting Service </a>by phoning <a href="tel:131%20450">131 450</a>.</p> <h3>Speech or hearing difficulties</h3> <p>If you have speech or hearing difficulties you can contact us by phone through the <a rel="noopener" href="http://relayservice.gov.au/making-a-call/" target="_blank" title="National Relay Service">National Relay Service</a>.</p> </div> <h2 class="accordion__header" role="tab" href="#a--Parent-and-Family-Drug-Support-Line" id="q--Parent-and-Family-Drug-Support-Line" aria-controls="a--Parent-and-Family-Drug-Support-Line" aria-selected="true" tabindex="0">Parent and Family Drug Support Line<i class="icon icon--bg"></i></h2> <div class="accordion__panel" role="tabpanel" id="a--Parent-and-Family-Drug-Support-Line" aria-hidden="false" tabindex="0"> <p>The <a rel="noopener" href="https://www.mhc.wa.gov.au/about-us/our-services/alcohol-and-drug-support-service/parent-and-family-drug-support-line/" target="_blank" title="Alcohol and Drug Support">Parent and Family Drug Support Line</a> is a confidential, non-judgemental telephone counselling, information and referral service for families and carers concerned about a loved one’s alcohol or drug use.</p> <p>Professional counsellors are available via phone 24/7.</p> <p><a href="tel:(08)%209442 5050"><img src="/media/1026/parent-family-drug.png" alt="Parent and Family Drug Support Line" /></a></p> <p><strong>Phone:</strong> <a href="tel:(08)%209442 5050">(08) 9442 5050</a><br /><strong>Country callers:</strong> <a href="tel:1800%20653 203">1800 653 203</a><br /><strong>Live Chat:</strong> 7am – 10pm, daily<br /><strong>Email:</strong> <span><a href="mailto:alcoholdrugsupport@mhc.wa.gov.au">alcoholdrugsupport@mhc.wa.gov.au<br /></a></span></p> <p>Contact with the Parent and Family Drug Support Line is one-to-one with a professional counsellor and is confidential.</p> <p>The counsellor who answers your call can:</p> <ul> <li>Listen to your concerns about your current situation</li> <li>Provide you with information about alcohol or drug use</li> <li>Provide emotional support and professional advice</li> <li>Offer to transfer you to a parent volunteer for peer support</li> <li>Talk about support options for you and your loved one</li> <li>Refer you to local services that can provide you and your family with ongoing support.</li> </ul> <p>If you're unsure how to start a conversation with your child about drugs or are worried they may be using drugs you can also read the <a rel="noopener" href="/media/1112/parent-and-family-information-and-support-kit.pdf" target="_blank">Parent and Family Information and Support Pack</a>.</p> <p><iframe width="360" height="203" src="https://www.youtube.com/embed/89g0qKjQRiY?feature=oembed" frameborder="0" allow="accelerometer; autoplay; encrypted-media; gyroscope; picture-in-picture" allowfullscreen=""></iframe></p> <h3>Parent support network</h3> <p>In addition to professional counsellors, the Parent and Family Drug Support Line has a network of trained parent volunteers who have experienced their own child’s alcohol or drug use and know first-hand the kind of pressures placed upon the whole family as a result.</p> <p>The volunteers know how important it is to be able to talk to someone who understands the situation, someone who won’t judge them and someone who can share what worked and what didn’t for them when they were faced with similar challenges.</p> <p>Parent volunteers are available between 8:00am and 10:00pm each day and will listen to your concerns, share coping strategies and explore options to help manage your situation.</p> <h3>Translation support</h3> <p>If English is not your first language, you can get free translation support through <a rel="noopener" href="https://www.tisnational.gov.au/Help-using-TIS-National-services/Contact-TIS-National" target="_blank" title="TIS National"><u>Translating and Interpreting Service</u></a> (TIS National) by phoning <a href="tel:131%20450">131 450</a>.</p> <h3>Speech or hearing difficulties</h3> <p>If you have speech or hearing difficulties you can contact us by phone through the <a rel="noopener" href="http://relayservice.gov.au/making-a-call/" target="_blank" title="National Relay Website">National Relay Service.</a></p> </div> <h2 class="accordion__header" role="tab" href="#a--Here-For-You" id="q--Here-For-You" aria-controls="a--Here-For-You" aria-selected="true" tabindex="0">Here For You<i class="icon icon--bg"></i></h2> <div class="accordion__panel" role="tabpanel" id="a--Here-For-You" aria-hidden="false" tabindex="0"> <p>'Here For You' is a statewide confidential, non-judgemental, telephone service for anyone concerned about their own or another person's alcohol and other drug use and/or mental health issues. </p> <p>'Here For You' counsellors and peer practitioners can: </p> <ul> <li>Listen to what is going on for you and/or the person you care about; </li> <li>provide emotional support; </li> <li>provide information about alcohol and other drug use, mental health and wellbeing; </li> <li>explore coping and relapse prevention strategies; and </li> <li>discuss options and offer information about local services. </li> </ul> <p>Call Here For You on 1800 here4u (<a href="tel:1800437348">1800 437 348</a>) from 7am to 10pm everyday. </p> <p>Email: <a rel="noopener" href="mailto:Hereforyou@mhc.wa.gov.au" target="_blank">hereforyou@mhc.wa.gov.au </a></p> <p>Website: <a rel="noopener" href="https://www.mhc.wa.gov.au/hereforyou" target="_blank">https://ww.mhc.wa.gov.au/hereforyou</a></p> <p> </p> </div> <h2 class="accordion__header" role="tab" href="#a--My-Services-online-directory-" id="q--My-Services-online-directory-" aria-controls="a--My-Services-online-directory-" aria-selected="true" tabindex="0">My Services online directory <i class="icon icon--bg"></i></h2> <div class="accordion__panel" role="tabpanel" id="a--My-Services-online-directory-" aria-hidden="false" tabindex="0"> <p>It's important that you find the right service for you and keep looking if you haven't found it yet. If you are ever in doubt seek advice from a health professional such as a GP.</p> <p>For more information see My Services online directory<span> </span><a rel="noopener" href="https://www.mhc.wa.gov.au/getting-help/" target="_blank">here</a></p> </div> <h2 class="accordion__header" role="tab" href="#a--Lifeline" id="q--Lifeline" aria-controls="a--Lifeline" aria-selected="true" tabindex="0">Lifeline<i class="icon icon--bg"></i></h2> <div class="accordion__panel" role="tabpanel" id="a--Lifeline" aria-hidden="false" tabindex="0"> <p><span>24 Hour Telephone Crisis Support</span> </p> <p><a href="tel:13%2011 14">13 11 14</a> is a confidential telephone crisis support service available 24 hours a day, 7 days a week from a landline, payphone or mobile.</p> <p>Anyone across Australia experiencing a personal crisis or thinking about suicide can contact Lifeline. Regardless of age, gender, ethnicity, religion or sexual orientation their trained volunteers are ready to listen, provide support and referrals.</p> <h3>What happens when you call <a href="tel:13%2011 14">13 11 14</a></h3> <p>Their trained Telephone Crisis Supporters will answer your call and:</p> <ul> <li>Listen to your situation</li> <li>Provide immediate support</li> <li>Assist to clarify options and choices available to you</li> <li>Provide you with referral information for other services in your local area</li> </ul> </div> <h2 class="accordion__header" role="tab" href="#a--Emergency-000-" id="q--Emergency-000-" aria-controls="a--Emergency-000-" aria-selected="true" tabindex="0">Emergency 000 <i class="icon icon--bg"></i></h2> <div class="accordion__panel" role="tabpanel" id="a--Emergency-000-" aria-hidden="false" tabindex="0"> <p>If a person is unwell they need help as soon as possible. Knowing how to respond and getting help can save a life.</p> <p>Call <a href="tel:000">000 </a>for an ambulance immediately.</p> <p>If you are worried that you will get yourself or the person into trouble, don't forget that you are helping and later people will be thankful that you did.</p> <p>The ambulance officers are only interested in helping and <span><strong>p</strong></span><strong>olice will not be contacted</strong> unless they feel threatened or if someone has died.</p> <p>When you call 000, stay calm and speak slowly and clearly.</p> <p>A Communication’s Officer will ask you <a rel="noopener" href="http://www.stjohnambulance.com.au/st-john/ambulance-and-health-services/state-operations-centre/how-to-call-triple-zero" target="_blank" title="How to call triple zero">a series of questions</a> to ensure the most appropriate ambulance response is provided.</p> <p>The Communication’s Officer will give you advice over the phone to assist the patient prior to the arrival of an ambulance.</p> </div> </div> <div class="grid"> <div class="grid-section"> <div > <div class='container'> <div class="row clearfix"> <div class="grid__col-sm-12 column"> <div > </div> </div> </div> </div> </div> </div> </div>  <div class="info-bottom"> <div class="container"> <div class="info-bottom__img"> <img src="/images/info.png?v=6f329d1182bb7a3a6a0cc5ca546080d5" alt="Looking for info about the effects of specific drug"> <a href="/get-the-facts/drug-types/" title="Drug Types" class="button">Find it here</a> </div> </div> </div> </article> </div> </div> </div> </div>  <footer class="footer"> <div class="container"> <div class="row"> <div class="col-md-6 footer-hide-mobile"> <h6>Popular Topics</h6> <nav class="footer__nav"> <a href="/popular-content/?tag=Drug Testing">Drug Testing</a> | <a href="/popular-content/?tag=Staying Safe">Staying Safe</a> | <a href="/popular-content/?tag=Cannabis">Cannabis</a> </nav> </div> <div class="col-md-6"> <nav class="footer__social"> <a href="https://www.facebook.com/Drug-Aware-179203535459418/" target="_blank"> <img src="/images/facebook.png?v=c9c8d1a767763ec2d8858402df5e7ec8" srcset="/images/facebook.png?v=c9c8d1a767763ec2d8858402df5e7ec8, /images/facebook.png?v=c9c8d1a767763ec2d8858402df5e7ec8 2x" alt="Facebook link icon"> </a> <a href="https://twitter.com/DrugAware1" target="_blank"> <img src="/images/twitter.png?v=aac1898a63552649cd4f31dade2685b5" srcset="/images/twitter.png?v=aac1898a63552649cd4f31dade2685b5, /images/twitter.png?v=aac1898a63552649cd4f31dade2685b5 2x" alt="Twitter link icon"> </a> <a href="https://www.youtube.com/user/DrugAwareCampaign/videos" target="_blank"> <img src="/images/youtube.png?v=dd6d925a4f822487f532d80681dc5a50" srcset="/images/youtube.png?v=dd6d925a4f822487f532d80681dc5a50, /images/youtube.png?v=dd6d925a4f822487f532d80681dc5a50 2x" alt="Youtube link icon"> </a> </nav> <div class="footer__menu"> <ul> <li> <a onclick="ReloadLink(this);" href="/get-help/how-to-get-help/#Alcohol-and-Drug-Support-Line" target="_self">Alcohol and Drug Support Line</a> </li> <li> <a onclick="ReloadLink(this);" href="/disclaimer/" target="_self">Disclaimer</a> </li> <li> <a onclick="ReloadLink(this);" href="/privacy/" target="_self">Privacy</a> </li> </ul> </div> <script language="javascript"> function ReloadLink(obj) { location.replace(obj.href); location.reload(true); } </script> </div> </div> </div> </footer>  <script> $(document).ready(function () { if ($('#nhsd-widget').size()) { $(function (d, s, id) { var js, fjs = d.getElementsByTagName(s)[0]; if (d.getElementById(id)) return; js = d.createElement(s); js.id = id; js.apiKey = '2049b67a8813409aa6ae0ecb3a6f735e'; js.src = 'https://widgets.nhsd.com.au/nhsd/widget/modular/web/widget.js'; fjs.parentNode.insertBefore(js, fjs); }(document, 'script', 'nhsd-wjs')); } }); </script> </div> <div class="cookies-container js-cookies-container"> <p>This website uses cookies and third-party services.</p> <button class="js-btn-accept-cookies">Accept</button> </div> </body> </html>

CINXE.COM

Alcohol & Drug Support Services | Drug Aware