Messagerie vocale sur appareil mobile | Soutien

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rel="" tabindex="-1" > L’Internet par Vidéotron </a> </div> <ul class="p-0 list-unstyled"> <li class="mb-2"> <a href="/internet/forfaits-internet-illimite" class=" js-bf-dropdown-item-link d-block d-lg-inline py-1 py-lg-0 " rel="dofollow" tabindex="-1" > Forfaits Internet </a> </li> <li class="mb-2"> <a href="/internet/choisir-vitesse" class=" js-bf-dropdown-item-link d-block d-lg-inline py-1 py-lg-0 " rel="dofollow" tabindex="-1" > Quel forfait Internet choisir? </a> </li> <li class="mb-2"> <a href="/television/forfaits-sur-mesure" class=" js-bf-dropdown-item-link d-block d-lg-inline py-1 py-lg-0 " rel="dofollow" tabindex="-1" > Créez votre forfait </a> </li> <li class="mb-2"> <a href="/internet/forfaits-internet-illimite" class=" js-bf-dropdown-item-link d-block d-lg-inline py-1 py-lg-0 text-danger font-weight-bold " rel="dofollow" tabindex="-1" > Rabais à vie : Internet 500 à 70 $ </a> </li> </ul> </div> <div class=" col-md-6 col-lg-3 mb-3 mb-lg-0 bf-megamenu__column font-weight-bold " > <div class="mb-2"> <a href="/helix" class="js-bf-dropdown-item-link font-weight-bold" rel="" tabindex="-1" > L’écosystème Helix </a> </div> <ul class="p-0 list-unstyled"> <li class="mb-2"> <a href="/helix/equipements" class=" js-bf-dropdown-item-link d-block d-lg-inline py-1 py-lg-0 " rel="dofollow" tabindex="-1" > Notre technologie Helix </a> </li> <li class="mb-2"> <a href="/pourquoi-choisir-videotron" class=" js-bf-dropdown-item-link d-block d-lg-inline py-1 py-lg-0 " rel="dofollow" tabindex="-1" > Pourquoi choisir Vidéotron? </a> </li> <li class="mb-2"> <a href="/internet/test-vitesse" class=" js-bf-dropdown-item-link d-block d-lg-inline py-1 py-lg-0 " rel="dofollow" tabindex="-1" > Test de vitesse </a> </li> </ul> </div> <div class=" col-md-6 col-lg-3 mb-3 mb-lg-0 bf-megamenu__column " > <div class="mb-2"> <a href="/connexion" class="js-bf-dropdown-item-link font-weight-bold" rel="" tabindex="-1" > Déjà client - Connexion </a> </div> <ul class="p-0 list-unstyled"> <li class="mb-2"> <a href="https://moncompte.videotron.com/forfaits" class=" js-bf-dropdown-item-link d-block d-lg-inline py-1 py-lg-0 " rel="dofollow" tabindex="-1" > Modifier mon forfait Internet </a> </li> <li class="mb-2"> <a href="https://moncompte.videotron.com/equipment/add" class=" js-bf-dropdown-item-link d-block d-lg-inline py-1 py-lg-0 " rel="dofollow" tabindex="-1" > Ajouter un relais Wi-Fi </a> </li> <li class="mb-2"> <a href="/soutien/internet" class=" js-bf-dropdown-item-link d-block d-lg-inline py-1 py-lg-0 " rel="dofollow" tabindex="-1" > Soutien Internet </a> </li> </ul> </div> </div> <div class="d-none d-lg-block"> <hr class="my-4" /> <div class="row"> <div class="col-md-6 mb-3 mb-md-0"> <a href="/internet/forfaits-internet-illimite" class="link--no-decoration" rel="" tabindex="-1" > <div class=" d-flex flex-column flex-md-row align-items-center " > <div class="w-40 pr-md-4 w-100--mobile-only"> <picture class="img-lazy-load-container w-100 overflow-hidden bg-gray--1000 position-relative" > <img class="img-lazy-load-container__img" data-src="https://www.videotron.com/sites/default/files/styles/original/public/image/FIL-VCOM-DUODEC-730x360-2411.webp?itok=YmjsgB9d" alt="chaussettes noel promo" /> </picture> </div> <div class="w-50 w-100--mobile-only"> <span class="js-bf-dropdown-item-link font-weight-bold d-block mb-1"> Internet 500 à 70 $/mois </span> <p class="small"> Quoi de mieux pour vous rassembler qu’un Wi-Fi puissant, fiable et sécuritaire! Profitez en plus d’un rabais à vie de 5 $ par mois. </p> </div> </div> </a> </div> </div> </div> </div> </div> </li> <li class=" nav-item bf-megamenu__nav-item js-bf-megamenu__nav-item position-static font-weight-bold " > <button class="nav-link js-bf-megamenu__nav-link d-flex align-items-center h-100" type="button" id="menuDropdown2" aria-expanded="false" aria-label="Toggle navigation" > <span class="mb-0">télé</span> <span class="bf-icon size-xsmall color-primary d-none d-lg-block ml-1" role="presentation" > <svg role="img" xmlns="http://www.w3.org/2000/svg" width="24" height="24" fill="none" viewBox="0 0 24 24" data-version="1.16.0" > <path stroke="currentColor" stroke-linecap="round" stroke-linejoin="round" d="m6 10 6 6 6-6" /> </svg> </span> </button> <div class="bf-megamenu__panel js-bf-megamenu__panel" aria-labelledby="menuDropdown2" > <div class="bf-button-icon btn-close d-block m-2 m-md-4 m-lg-0 mr-lg-2 z-index-10 js-bf-megamenu__close"> <button type="button" class="bf-button-icon__inner" > <span class="bf-icon size-small color-primary" role="presentation" > <svg role="img" width="24" height="24" viewBox="0 0 24 24" fill="none" xmlns="http://www.w3.org/2000/svg" > <path fill-rule="evenodd" clip-rule="evenodd" d="M5.35355 4.64645C5.15829 4.45118 4.84171 4.45118 4.64645 4.64645C4.45118 4.84171 4.45118 5.15829 4.64645 5.35355L11.2929 12L4.64645 18.6464C4.45118 18.8417 4.45118 19.1583 4.64645 19.3536C4.84171 19.5488 5.15829 19.5488 5.35355 19.3536L12 12.7071L18.6464 19.3536C18.8417 19.5488 19.1583 19.5488 19.3536 19.3536C19.5488 19.1583 19.5488 18.8417 19.3536 18.6464L12.7071 12L19.3536 5.35355C19.5488 5.15829 19.5488 4.84171 19.3536 4.64645C19.1583 4.45118 18.8417 4.45118 18.6464 4.64645L12 11.2929L5.35355 4.64645Z" fill="currentColor" /> </svg> </span> </button> </div> <div class="p-3 py-md-4 px-md-5"> <div class="row"> <div class=" col-md-6 col-lg-3 mb-3 mb-lg-0 bf-megamenu__column " > <div class="mb-2"> <a href="/television" class="js-bf-dropdown-item-link font-weight-bold" rel="" tabindex="-1" > La Télé par Vidéotron </a> </div> <ul class="p-0 list-unstyled"> <li class="mb-2"> <a href="/television/forfaits-tele" class=" js-bf-dropdown-item-link d-block d-lg-inline py-1 py-lg-0 " rel="dofollow" tabindex="-1" > Forfaits Télé </a> </li> <li class="mb-2"> <a href="/television/forfaits-tele/appli-helix-tv" class=" js-bf-dropdown-item-link d-block d-lg-inline py-1 py-lg-0 " rel="dofollow" tabindex="-1" > Forfaits Appli Télé </a> </li> <li class="mb-2"> <a href="/television/forfaits-tele/sports" class=" js-bf-dropdown-item-link d-block d-lg-inline py-1 py-lg-0 " rel="dofollow" tabindex="-1" > Forfaits Sports </a> </li> <li class="mb-2"> <a href="/television/forfaits-sur-mesure" class=" js-bf-dropdown-item-link d-block d-lg-inline py-1 py-lg-0 " rel="dofollow" tabindex="-1" > Créez votre forfait </a> </li> <li class="mb-2"> <a href="/television/forfaits-tele/offres" class=" js-bf-dropdown-item-link d-block d-lg-inline py-1 py-lg-0 text-danger font-weight-bold " rel="dofollow" tabindex="-1" > Télé 10 choix Sports + GIGA à 114 $ </a> </li> </ul> </div> <div class=" col-md-6 col-lg-3 mb-3 mb-lg-0 bf-megamenu__column font-weight-bold " > <div class="mb-2"> <a href="/helix" class="js-bf-dropdown-item-link font-weight-bold" rel="" tabindex="-1" > L’écosystème Helix </a> </div> <ul class="p-0 list-unstyled"> <li class="mb-2"> <a href="/helix/equipements" class=" js-bf-dropdown-item-link d-block d-lg-inline py-1 py-lg-0 " rel="dofollow" tabindex="-1" > Notre technologie Helix </a> </li> <li class="mb-2"> <a href="/television/chaines-tele" class=" js-bf-dropdown-item-link d-block d-lg-inline py-1 py-lg-0 " rel="dofollow" tabindex="-1" > Nos chaînes télé </a> </li> <li class="mb-2"> <a href="/divertissement/illico-plus" class=" js-bf-dropdown-item-link d-block d-lg-inline py-1 py-lg-0 " rel="dofollow" tabindex="-1" > illico+ </a> </li> <li class="mb-2"> <a href="/pourquoi-choisir-videotron" class=" js-bf-dropdown-item-link d-block d-lg-inline py-1 py-lg-0 " rel="dofollow" tabindex="-1" > Pourquoi choisir Vidéotron? </a> </li> </ul> </div> <div class=" col-md-6 col-lg-3 mb-3 mb-lg-0 bf-megamenu__column " > <div class="mb-2"> <a href="/connexion" class="js-bf-dropdown-item-link font-weight-bold" rel="" tabindex="-1" > Déjà client - Connexion </a> </div> <ul class="p-0 list-unstyled"> <li class="mb-2"> <a href="https://moncompte.videotron.com/forfaits/choix-chaines" class=" js-bf-dropdown-item-link d-block d-lg-inline py-1 py-lg-0 " rel="dofollow" tabindex="-1" > Changer mes chaînes </a> </li> <li class="mb-2"> <a href="https://moncompte.videotron.com/forfaits" class=" js-bf-dropdown-item-link d-block d-lg-inline py-1 py-lg-0 " rel="dofollow" tabindex="-1" > Modifier mon forfait Télé </a> </li> <li class="mb-2"> <a href="/soutien/television" class=" js-bf-dropdown-item-link d-block d-lg-inline py-1 py-lg-0 " rel="dofollow" tabindex="-1" > Soutien Télé </a> </li> </ul> </div> </div> <div class="d-none d-lg-block"> <hr class="my-4" /> <div class="row"> <div class="col-md-6 mb-3 mb-md-0"> <a href="/television/forfaits-tele/offres" class="link--no-decoration" rel="" tabindex="-1" > <div class=" d-flex flex-column flex-md-row align-items-center " > <div class="w-40 pr-md-4 w-100--mobile-only"> <picture class="img-lazy-load-container w-100 overflow-hidden bg-gray--1000 position-relative" > <img class="img-lazy-load-container__img" data-src="https://www.videotron.com/sites/default/files/styles/original/public/image/FIL-VCOM-DUODEC-BRANCHE-730x360-2411.webp?itok=amcodhSs" alt="branche sapin noel 730x360" /> </picture> </div> <div class="w-50 w-100--mobile-only"> <span class="js-bf-dropdown-item-link font-weight-bold d-block mb-1"> Internet GIGA + Télé 10 choix Sports à 114 $ </span> <p class="small"> Illuminez toutes vos veillées grâce à un Wi-Fi puissant et des contenus variés, incluant illico+. Profitez d’un rabais à vie de 22 $/mois! </p> </div> </div> </a> </div> <div class="col-md-6 mb-3 mb-md-0"> <a href="/television/forfaits-tele/appli-helix-tv" class="link--no-decoration" rel="" tabindex="-1" > <div class=" d-flex flex-column flex-md-row align-items-center " > <div class="w-40 pr-md-4 w-100--mobile-only"> <picture class="img-lazy-load-container w-100 overflow-hidden bg-gray--1000 position-relative" > <img class="img-lazy-load-container__img" data-src="https://www.videotron.com/sites/default/files/styles/original/public/image/FIL-VCOM-DUO-APPLI-2411-NOEL-730x360.webp?itok=_5ODCk_B" alt="duo appli noel" /> </picture> </div> <div class="w-50 w-100--mobile-only"> <span class="js-bf-dropdown-item-link font-weight-bold d-block mb-1"> Appli Télé 10 choix Sports + Internet 500 à 95 $ </span> <p class="small"> C’est le temps de se réjouir, avec des contenus pour tous les goûts, incluant ceux d’illico+. Profitez d’un rabais à vie de 5 $/mois! </p> </div> </div> </a> </div> </div> </div> </div> </div> </li> <li class=" nav-item bf-megamenu__nav-item js-bf-megamenu__nav-item position-static font-weight-bold " > <button class="nav-link js-bf-megamenu__nav-link d-flex align-items-center h-100" type="button" id="menuDropdown3" aria-expanded="false" aria-label="Toggle navigation" > <span class="mb-0">mobilité</span> <span class="bf-icon size-xsmall color-primary d-none d-lg-block ml-1" role="presentation" > <svg role="img" xmlns="http://www.w3.org/2000/svg" width="24" height="24" fill="none" viewBox="0 0 24 24" data-version="1.16.0" > <path stroke="currentColor" stroke-linecap="round" stroke-linejoin="round" d="m6 10 6 6 6-6" /> </svg> </span> </button> <div class="bf-megamenu__panel js-bf-megamenu__panel" aria-labelledby="menuDropdown3" > <div class="bf-button-icon btn-close d-block m-2 m-md-4 m-lg-0 mr-lg-2 z-index-10 js-bf-megamenu__close"> <button type="button" class="bf-button-icon__inner" > <span class="bf-icon size-small color-primary" role="presentation" > <svg role="img" width="24" height="24" viewBox="0 0 24 24" fill="none" xmlns="http://www.w3.org/2000/svg" > <path fill-rule="evenodd" clip-rule="evenodd" d="M5.35355 4.64645C5.15829 4.45118 4.84171 4.45118 4.64645 4.64645C4.45118 4.84171 4.45118 5.15829 4.64645 5.35355L11.2929 12L4.64645 18.6464C4.45118 18.8417 4.45118 19.1583 4.64645 19.3536C4.84171 19.5488 5.15829 19.5488 5.35355 19.3536L12 12.7071L18.6464 19.3536C18.8417 19.5488 19.1583 19.5488 19.3536 19.3536C19.5488 19.1583 19.5488 18.8417 19.3536 18.6464L12.7071 12L19.3536 5.35355C19.5488 5.15829 19.5488 4.84171 19.3536 4.64645C19.1583 4.45118 18.8417 4.45118 18.6464 4.64645L12 11.2929L5.35355 4.64645Z" fill="currentColor" /> </svg> </span> </button> </div> <div class="p-3 py-md-4 px-md-5"> <div class="row"> <div class=" col-md-6 col-lg-3 mb-3 mb-lg-0 bf-megamenu__column font-weight-bold " > <div class="mb-2"> <a href="/mobilite" class="js-bf-dropdown-item-link font-weight-bold" rel="" tabindex="-1" > La Mobilité par Vidéotron </a> </div> <ul class="p-0 list-unstyled"> <li class="mb-2"> <a href="/mobilite/forfaits-cellulaire" class=" js-bf-dropdown-item-link d-block d-lg-inline py-1 py-lg-0 " rel="dofollow" tabindex="-1" > Forfaits Mobile </a> </li> <li class="mb-2"> <a href="/mobilite/forfaits-cellulaire/apportez-votre-appareil" class=" js-bf-dropdown-item-link d-block d-lg-inline py-1 py-lg-0 " rel="dofollow" tabindex="-1" > Forfaits Conservez votre appareil </a> </li> <li class="mb-2"> <a href="/mobilite/voyage" class=" js-bf-dropdown-item-link d-block d-lg-inline py-1 py-lg-0 " rel="dofollow" tabindex="-1" > Forfaits et options Voyage </a> </li> <li class="mb-2"> <a href="/mobilite/magasiner-budget" class=" js-bf-dropdown-item-link d-block d-lg-inline py-1 py-lg-0 " rel="dofollow" tabindex="-1" > Créez votre duo forfait + téléphone </a> </li> <li class="mb-2"> <a href="/mobilite/forfaits-cellulaire/2-forfait-tout-inclus-canada" class=" js-bf-dropdown-item-link d-block d-lg-inline py-1 py-lg-0 text-danger font-weight-bold " rel="dofollow" tabindex="-1" > Forfait 100 Go à 40 $ </a> </li> <li class="mb-2"> <a href="/mobilite/telephones-mobiles" class=" js-bf-dropdown-item-link d-block d-lg-inline py-1 py-lg-0 text-danger font-weight-bold " rel="dofollow" tabindex="-1" > Téléphones à partir de 3 $ </a> </li> </ul> </div> <div class=" col-md-6 col-lg-3 mb-3 mb-lg-0 bf-megamenu__column font-weight-bold " > <div class="mb-2"> <a href="/mobilite/telephones-mobiles" class="js-bf-dropdown-item-link font-weight-bold" rel="" tabindex="-1" > Téléphones mobiles </a> </div> <ul class="p-0 list-unstyled"> <li class="mb-2"> <a href="/mobilite/telephones-mobiles" class=" js-bf-dropdown-item-link d-block d-lg-inline py-1 py-lg-0 " rel="dofollow" tabindex="-1" > Toutes les marques </a> </li> <li class="mb-2"> <a href="/mobilite/telephones-mobiles/apple" class=" js-bf-dropdown-item-link d-block d-lg-inline py-1 py-lg-0 " rel="dofollow" tabindex="-1" > • Apple </a> </li> <li class="mb-2"> <a href="/mobilite/telephones-mobiles/samsung" class=" js-bf-dropdown-item-link d-block d-lg-inline py-1 py-lg-0 " rel="dofollow" tabindex="-1" > • Samsung </a> </li> <li class="mb-2"> <a href="/mobilite/telephones-mobiles/google" class=" js-bf-dropdown-item-link d-block d-lg-inline py-1 py-lg-0 " rel="dofollow" tabindex="-1" > • Google </a> </li> <li class="mb-2"> <a href="/mobilite/cellulaires-usages" class=" js-bf-dropdown-item-link d-block d-lg-inline py-1 py-lg-0 " rel="dofollow" tabindex="-1" > Téléphones reconditionnés certifiés </a> </li> </ul> </div> <div class=" col-md-6 col-lg-3 mb-3 mb-lg-0 bf-megamenu__column font-weight-bold " > <div class="mb-2"> <a href="/connexion" class="js-bf-dropdown-item-link font-weight-bold" rel="" tabindex="-1" > Déjà client - Connexion </a> </div> <ul class="p-0 list-unstyled"> <li class="mb-2"> <a href="/mobilite/changer-telephone" class=" js-bf-dropdown-item-link d-block d-lg-inline py-1 py-lg-0 " rel="dofollow" tabindex="-1" > Changer mon téléphone </a> </li> <li class="mb-2"> <a href="/client/residentiel/blocs/gerer.action" class=" js-bf-dropdown-item-link d-block d-lg-inline py-1 py-lg-0 " rel="dofollow" tabindex="-1" > Ajouter un Bloc de données </a> </li> <li class="mb-2"> <a href="/mobilite/couverture-reseau-mobile" class=" js-bf-dropdown-item-link d-block d-lg-inline py-1 py-lg-0 " rel="dofollow" tabindex="-1" > Voir la couverture réseau </a> </li> <li class="mb-2"> <a href="/soutien/mobilite" class=" js-bf-dropdown-item-link d-block d-lg-inline py-1 py-lg-0 " rel="dofollow" tabindex="-1" > Soutien Mobilité </a> </li> </ul> </div> </div> <div class="d-none d-lg-block"> <hr class="my-4" /> <div class="row"> <div class="col-md-6 mb-3 mb-md-0"> <a href="/mobilite/telephones-mobiles/motorola" class="link--no-decoration" rel="" tabindex="-1" > <div class=" d-flex flex-column flex-md-row align-items-center " > <div class="w-40 pr-md-4 w-100--mobile-only"> <picture class="img-lazy-load-container w-100 overflow-hidden bg-gray--1000 position-relative" > <img class="img-lazy-load-container__img" data-src="https://www.videotron.com/sites/default/files/styles/original/public/image/tmo-vcom-fs-moto-1460x720-2411.webp?itok=UAJ46MIS" alt="Motorola moto g play" /> </picture> </div> <div class="w-50 w-100--mobile-only"> <span class="js-bf-dropdown-item-link font-weight-bold d-block mb-1"> Téléphones à partir de 3 $/mois </span> <p class="small"> Profitez de nos offres scintillantes pour préparer vos cadeaux! Plusieurs appareils sont en promotion, comme le moto g play - 2024 à 3 $/mois. </p> </div> </div> </a> </div> <div class="col-md-6 mb-3 mb-md-0"> <a href="/mobilite/forfaits-cellulaire/2-forfait-tout-inclus-canada" class="link--no-decoration" rel="" tabindex="-1" > <div class=" d-flex flex-column flex-md-row align-items-center " > <div class="w-40 pr-md-4 w-100--mobile-only"> <picture class="img-lazy-load-container w-100 overflow-hidden bg-gray--1000 position-relative" > <img class="img-lazy-load-container__img" data-src="https://www.videotron.com/sites/default/files/styles/original/public/image/TMO-VCOMF-BYOD-HIVER-730x360-2411.webp?itok=KcDqKPp3" alt="100go 40 mobilite" /> </picture> </div> <div class="w-50 w-100--mobile-only"> <span class="js-bf-dropdown-item-link font-weight-bold d-block mb-1"> Rabais de 15 $/mois sur votre forfait </span> <p class="small"> Abonnez-vous au forfait Mobile Tout inclus Canada 100 Go pour seulement 40 $/mois lorsque vous gardez le téléphone que vous avez déjà. </p> </div> </div> </a> </div> </div> </div> </div> </div> </li> <li class=" nav-item bf-megamenu__nav-item js-bf-megamenu__nav-item position-static font-weight-bold d-flex align-items-center h-100 " > <a class="nav-link font-weight-bold d-flex align-items-center h-100" href="/promotions/cadeau-des-fetes" rel="dofollow" > Idées-cadeaux des fêtes </a> </li> </ul> </div> <div class="bf-header__actions d-flex align-items-center justify-content-end w-100 h-100 pr-3"> <div class="d-flex d-lg-none align-items-center"> <div class="bf-button-icon"> <a href="/soutien" class="bf-button-icon__inner" > <span class="bf-icon size-small color-primary" role="presentation" > <svg role="img" xmlns="http://www.w3.org/2000/svg" width="24" height="24" fill="none" viewBox="0 0 24 24" > <path fill="currentColor" fill-rule="evenodd" d="M12 22c5.5228 0 10-4.4772 10-10 0-5.5229-4.4772-10-10-10C6.4771 2 2 6.4771 2 12c0 5.5228 4.4771 10 10 10Zm0 1c6.0751 0 11-4.9249 11-11S18.0751 1 12 1 1 5.9249 1 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<path fill-rule="evenodd" clip-rule="evenodd" d="M5.35355 4.64645C5.15829 4.45118 4.84171 4.45118 4.64645 4.64645C4.45118 4.84171 4.45118 5.15829 4.64645 5.35355L11.2929 12L4.64645 18.6464C4.45118 18.8417 4.45118 19.1583 4.64645 19.3536C4.84171 19.5488 5.15829 19.5488 5.35355 19.3536L12 12.7071L18.6464 19.3536C18.8417 19.5488 19.1583 19.5488 19.3536 19.3536C19.5488 19.1583 19.5488 18.8417 19.3536 18.6464L12.7071 12L19.3536 5.35355C19.5488 5.15829 19.5488 4.84171 19.3536 4.64645C19.1583 4.45118 18.8417 4.45118 18.6464 4.64645L12 11.2929L5.35355 4.64645Z" fill="currentColor" /> </svg> </span> </button> </div> </div> </div> </div> </nav> <div class="align-items-center justify-content-between w-100"> <div id="alg-hits" class="ais-Hits bf-color-bg-ground alg-hidden"></div> </div> </header> </div> </div> </div> </header>   <main class="videotron-ui__main-container position-relative z-index-1"> <div class="region region-highlighted"> <div id="block-dxpcoreheroblock" data-block-plugin-id="dxp_core_hero" class="home-page-hero block block-dxp-shop block-dxp-core-hero">  <section class="hero-block py-hero right vui--style-black" style = "background-color:#050504; " > <div class="container-fluid " data-animate-row=""> <nav aria-label="breadcrumb"> <ol class="breadcrumb"> <li class="breadcrumb-item"> <a href="/accueil">Accueil</a> </li> <li class="breadcrumb-item"> <a href="/soutien">Soutien</a> </li> <li class="breadcrumb-item"> <a href="/soutien/mobilite">Mobilité</a> </li> <li class="breadcrumb-item active" aria-current="page"> Messagerie vocale </li> </ol> </nav> <h1 class="mb-0" data-animate="fade-in">Messagerie vocale sur appareil mobile</h1> <p class="h5 mt-2 mb-0" data-animate="fade-in"><div class="field-rich-text-block"><p>Découvrez comment configurer et utiliser la Messagerie vocale de votre téléphone mobile selon vos besoins.</p></div></p> </div> </section> </div> <div class="container-fluid"> <div data-drupal-messages-fallback 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field--label-hidden field__item"><div class="field-rich-text-block"> <div data-entity-type="media" data-entity-uuid="9530117b-b9fc-48e7-b991-e3411f6ebc2b" data-embed-button="media_browser" data-entity-embed-display="view_mode:media.embedded" data-entity-embed-display-settings="[]" data-langcode="fr" class="embedded-entity"><article class="media--type-image media--view-mode-embedded"> <div class="field field--name-image field--type-image field--label-hidden field__item"> <picture> <source srcset="/sites/default/files/styles/cropped_small/public/image/interrogation-circle_1.webp?itok=XI9_Y7oh 1x" media="(max-width: 767px)" type="image/webp" width="72" height="72"> <source srcset="/sites/default/files/styles/cropped_medium/public/image/interrogation-circle_1.webp?itok=knY6ED-D 1x" media="all and (min-width: 768px) and (max-width: 1199px)" type="image/webp" width="72" height="72"> <source 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</article> </div> <h2>Questions fréquentes</h2></div></div> </div> <div class="col-md-6 offset-md-1"> <div class="field field--name-field-list-link field--type-link field--label-hidden"> <div class="border-bottom pt-1 pb-1 "> <a href="/soutien/mobilite/appels-et-messagerie/messagerie-vocale" data-title="Comment puis-je configurer la Messagerie vocale sur mon appareil mobile?" class="hover-translate pseudo-icon--arrow-right h4 font-weight-normal d-block mb-0 d-block pt-3 pb-3" ><span>Comment puis-je configurer la Messagerie vocale sur mon appareil mobile?</span><span class="pseudo-icon--breaker">.</span></a> </div> <div class="border-bottom pt-1 pb-1 "> <a href="/soutien/mobilite/appels-et-messagerie/saut-du-nip" data-title="Comment puis-je enlever le NIP de ma Messagerie vocale?" class="hover-translate pseudo-icon--arrow-right h4 font-weight-normal d-block mb-0 d-block pt-3 pb-3" ><span>Comment puis-je enlever le NIP de ma Messagerie vocale?</span><span class="pseudo-icon--breaker">.</span></a> </div> <div class="border-bottom pt-1 pb-1 "> <a href="/soutien/mobilite/appels-et-messagerie/ecouter-messages" data-title="Comment puis-je écouter mes messages vocaux?" class="hover-translate pseudo-icon--arrow-right h4 font-weight-normal d-block mb-0 d-block pt-3 pb-3" ><span>Comment puis-je écouter mes messages vocaux?</span><span class="pseudo-icon--breaker">.</span></a> </div> <div class=" pt-1 pb-1 "> <a href="/soutien/mobilite/depannage/reinitialiser-nip-messagerie-vocale" data-title="Comment puis-je réinitialiser le NIP de ma Messagerie vocale?" class="hover-translate pseudo-icon--arrow-right h4 font-weight-normal d-block mb-0 d-block pt-3 pb-3" ><span>Comment puis-je réinitialiser le NIP de ma Messagerie vocale?</span><span class="pseudo-icon--breaker">.</span></a> </div> </div> </div> </div> </div> </div> </div> </div> </div> <div data-theme="videotron" class="layout--onecol layout-container py-section"> <div class="container-fluid"> <div class="row" data-theme="videotron" class="layout--onecol layout-container py-section"> <div class="col-12 layout__region layout__region--content"> <div data-block-plugin-id="inline_block:content_arrow_list" class="block block-layout-builder block-inline-blockcontent-arrow-list" id=""> <div class="row d-flex"> <div class="col-md-5 mb-4 mb-md-0"> <div class="field field--name-field-link-list-description field--type-text-long field--label-hidden field__item"><div class="field-rich-text-block"> <div data-entity-type="media" data-entity-uuid="0b02444d-4580-49c1-b4f8-44a39f8398cf" data-embed-button="media_browser" data-entity-embed-display="view_mode:media.embedded" data-entity-embed-display-settings="[]" data-langcode="fr" class="embedded-entity"><article class="media--type-svg-image media--view-mode-embedded"> <div class="field field--name-image field--type-image field--label-visually_hidden"> <div class="field__label visually-hidden">Image</div> <div class="field__item"> <img src="/sites/default/files/2022-05/option-voicemail_1.svg" alt="icone option voicemail" loading="lazy" class="img-fluid"> </div> </div> </article> </div> <h2>Utilisation de la Messagerie vocale</h2><p>Découvrez les fonctions, les paramètres et le menu de la Messagerie vocale.</p></div></div> </div> <div class="col-md-6 offset-md-1"> <div class="field field--name-field-list-link field--type-link field--label-hidden"> <div class="border-bottom pt-1 pb-1 "> <a href="/soutien/mobilite/appels-et-messagerie/messagerie-vocale" data-title="Configurer la Messagerie vocale sur mon appareil mobile" class="hover-translate pseudo-icon--arrow-right h4 font-weight-normal d-block mb-0 d-block pt-3 pb-3" ><span>Configurer la Messagerie vocale sur mon appareil mobile</span><span class="pseudo-icon--breaker">.</span></a> </div> <div class="border-bottom pt-1 pb-1 "> <a href="/soutien/mobilite/appels-et-messagerie/ecouter-messages" data-title="Écouter mes messages vocaux" class="hover-translate pseudo-icon--arrow-right h4 font-weight-normal d-block mb-0 d-block pt-3 pb-3" ><span>Écouter mes messages vocaux</span><span class="pseudo-icon--breaker">.</span></a> </div> <div class=" pt-1 pb-1 "> <a href="/soutien/mobilite/appels-et-messagerie/arborescence-messagerie-vocale" data-title="Consulter le menu complet de la Messagerie vocale" class="hover-translate pseudo-icon--arrow-right h4 font-weight-normal d-block mb-0 d-block pt-3 pb-3" ><span>Consulter le menu complet de la Messagerie vocale</span><span class="pseudo-icon--breaker">.</span></a> </div> </div> </div> </div> </div> </div> </div> </div> </div> <div data-theme="videotron" class="layout--onecol layout-container py-section"> <div class="container-fluid"> <div class="row" data-theme="videotron" class="layout--onecol layout-container py-section"> <div class="col-12 layout__region layout__region--content"> <div data-block-plugin-id="inline_block:content_arrow_list" class="block block-layout-builder block-inline-blockcontent-arrow-list" id=""> <div class="row d-flex"> <div class="col-md-5 mb-4 mb-md-0"> <div class="field field--name-field-link-list-description field--type-text-long field--label-hidden field__item"><div class="field-rich-text-block"> <div data-entity-type="media" data-entity-uuid="56d8a557-c583-4651-9ecb-e9520ebe0246" data-embed-button="media_browser" data-entity-embed-display="view_mode:media.embedded" data-entity-embed-display-settings="[]" data-langcode="fr" class="embedded-entity"><article class="media--type-image media--view-mode-embedded"> <div class="field field--name-image field--type-image field--label-hidden field__item"> <picture> <source srcset="/sites/default/files/styles/cropped_small/public/image/large_7.webp?itok=pOZ_91vM 1x" media="(max-width: 767px)" type="image/webp" width="72" height="72"> <source srcset="/sites/default/files/styles/cropped_medium/public/image/large_7.webp?itok=1bOGIFxo 1x" media="all and (min-width: 768px) and (max-width: 1199px)" type="image/webp" width="72" height="72"> <source srcset="/sites/default/files/styles/cropped_large/public/image/large_7.webp?itok=VYxGaijC 1x" media="all and (min-width: 1200px)" type="image/webp" width="72" height="72"> <source srcset="/sites/default/files/styles/cropped_small/public/image/large_7.png?itok=pOZ_91vM 1x" media="(max-width: 767px)" type="image/png" width="72" height="72"> <source srcset="/sites/default/files/styles/cropped_medium/public/image/large_7.png?itok=1bOGIFxo 1x" media="all and (min-width: 768px) and (max-width: 1199px)" type="image/png" width="72" height="72"> <source srcset="/sites/default/files/styles/cropped_large/public/image/large_7.png?itok=VYxGaijC 1x" media="all and (min-width: 1200px)" type="image/png" width="72" height="72"> <img loading="lazy" media_id="48529" src="/sites/default/files/styles/cropped_small/public/image/large_7.png?itok=pOZ_91vM" width="72" height="72" alt="cadenas sécurité" class="img-fluid"> </picture> </div> </article> </div> <h2>NIP de la Messagerie vocale</h2><p>Gérez le numéro d’identification personnel (NIP) qui sécurise l’accès à vos messages.</p></div></div> </div> <div class="col-md-6 offset-md-1"> <div class="field field--name-field-list-link field--type-link field--label-hidden"> <div class="border-bottom pt-1 pb-1 "> <a href="/soutien/mobilite/appels-et-messagerie/saut-du-nip" data-title="Configurer le saut du NIP de la Messagerie vocale" class="hover-translate pseudo-icon--arrow-right h4 font-weight-normal d-block mb-0 d-block pt-3 pb-3" ><span>Configurer le saut du NIP de la Messagerie vocale</span><span class="pseudo-icon--breaker">.</span></a> </div> <div class=" pt-1 pb-1 "> <a href="/soutien/mobilite/depannage/reinitialiser-nip-messagerie-vocale" data-title="Réinitialiser le NIP de la Messagerie vocale" class="hover-translate pseudo-icon--arrow-right h4 font-weight-normal d-block mb-0 d-block pt-3 pb-3" ><span>Réinitialiser le NIP de la Messagerie vocale</span><span class="pseudo-icon--breaker">.</span></a> </div> </div> </div> </div> </div> </div> </div> </div> </div> <div data-theme="videotron" class="layout--onecol layout-container py-section"> <div class="container-fluid"> <div class="row" data-theme="videotron" class="layout--onecol layout-container py-section"> <div class="col-12 layout__region layout__region--content"> <div data-block-plugin-id="inline_block:content_arrow_list" class="block block-layout-builder block-inline-blockcontent-arrow-list" id=""> <div class="row d-flex"> <div class="col-md-5 mb-4 mb-md-0"> <div class="field field--name-field-link-list-description field--type-text-long field--label-hidden field__item"><div class="field-rich-text-block"> <div data-entity-type="media" data-entity-uuid="5573097b-99fc-4467-8ab9-b368bd783b88" data-embed-button="media_browser" data-entity-embed-display="view_mode:media.embedded" data-entity-embed-display-settings="[]" data-langcode="fr" class="embedded-entity"><article class="media--type-image media--view-mode-embedded"> <div class="field field--name-image field--type-image field--label-hidden field__item"> <picture> <source srcset="/sites/default/files/styles/cropped_small/public/image/mobile-voicemail-visual.webp?itok=mnQwsWwW 1x" media="(max-width: 767px)" type="image/webp" width="72" height="72"> <source srcset="/sites/default/files/styles/cropped_medium/public/image/mobile-voicemail-visual.webp?itok=blMm17cD 1x" media="all and (min-width: 768px) and (max-width: 1199px)" type="image/webp" width="72" height="72"> <source srcset="/sites/default/files/styles/cropped_large/public/image/mobile-voicemail-visual.webp?itok=fpMdattY 1x" media="all and (min-width: 1200px)" type="image/webp" width="72" height="72"> <source srcset="/sites/default/files/styles/cropped_small/public/image/mobile-voicemail-visual.png?itok=mnQwsWwW 1x" media="(max-width: 767px)" type="image/png" width="72" height="72"> <source srcset="/sites/default/files/styles/cropped_medium/public/image/mobile-voicemail-visual.png?itok=blMm17cD 1x" media="all and (min-width: 768px) and (max-width: 1199px)" type="image/png" width="72" height="72"> <source srcset="/sites/default/files/styles/cropped_large/public/image/mobile-voicemail-visual.png?itok=fpMdattY 1x" media="all and (min-width: 1200px)" type="image/png" width="72" height="72"> <img loading="lazy" media_id="47550" src="/sites/default/files/styles/cropped_small/public/image/mobile-voicemail-visual.png?itok=mnQwsWwW" width="72" height="72" alt="Messagerie vocale sur mobile" class="img-fluid"> </picture> </div> </article> </div> <h2>Options de la Messagerie vocale</h2><p>Découvrez les options qui facilitent la consultation de vos messages vocaux.</p></div></div> </div> <div class="col-md-6 offset-md-1"> <div class="field field--name-field-list-link field--type-link field--label-hidden"> <div class="border-bottom pt-1 pb-1 "> <a href="/soutien/mobilite/appels-et-messagerie/messagerie-vocale-visuelle-iphone" data-title="Messagerie vocale visuelle pour iPhone" class="hover-translate pseudo-icon--arrow-right h4 font-weight-normal d-block mb-0 d-block pt-3 pb-3" ><span>Messagerie vocale visuelle pour iPhone</span><span class="pseudo-icon--breaker">.</span></a> </div> <div class="border-bottom pt-1 pb-1 "> <a href="/soutien/mobilite/appels-et-messagerie/messagerie-vocale-visuelle-android" data-title="Messagerie vocale visuelle pour Android" class="hover-translate pseudo-icon--arrow-right h4 font-weight-normal d-block mb-0 d-block pt-3 pb-3" ><span>Messagerie vocale visuelle pour Android</span><span class="pseudo-icon--breaker">.</span></a> </div> <div class="border-bottom pt-1 pb-1 "> <a href="/soutien/mobilite/appels-et-messagerie/live-voicemail" data-title="Live Voicemail d’Apple" class="hover-translate pseudo-icon--arrow-right h4 font-weight-normal d-block mb-0 d-block pt-3 pb-3" ><span>Live Voicemail d’Apple</span><span class="pseudo-icon--breaker">.</span></a> </div> <div class=" pt-1 pb-1 "> <a href="/soutien/mobilite/appels-et-messagerie/messages-vocaux-courriel" data-title="Messages vocaux par courriel" class="hover-translate pseudo-icon--arrow-right h4 font-weight-normal d-block mb-0 d-block pt-3 pb-3" ><span>Messages vocaux par courriel</span><span class="pseudo-icon--breaker">.</span></a> </div> </div> </div> </div> </div> </div> </div> </div> </div> <div data-theme="videotron" class="layout--onecol layout-container py-section"> <div class="container-fluid"> <div class="row" data-theme="videotron" class="layout--onecol layout-container py-section"> <div class="col-12 layout__region layout__region--content"> <div data-block-plugin-id="inline_block:good_to_know" class="block block-layout-builder block-inline-blockgood-to-know my-4" id="no-anchor-703327952"> <div class="p-4 bf-good-to-know bf-good-to-know--bg-highlight" > <div class="mb-2 mb-md-0 mr-4"> <span class="bf-icon size-large color-primary" role="presentation" > <svg role="img" width="72" height="72" viewBox="0 0 72 72" fill="none" xmlns="http://www.w3.org/2000/svg" > <path d="M6.8305 11.8294L11.209 11.814L21.6924 52.6297H58.5424" stroke="currentColor" /> <path d="M20.6933 45.9078L58.5497 45.662L64.9632 18.2057H13.0016" stroke="currentColor" /> <path d="M56.6617 23.2913L52.0628 41.1371" stroke="currentColor" /> <path d="M47.8752 23.2913L43.2763 41.1371" stroke="currentColor" /> <path d="M58.6599 27.6855H34.8941" stroke="currentColor" /> <path d="M56.2062 36.789H32.6902" stroke="currentColor" /> <path d="M53.1941 59.7973C51.2994 59.7973 49.7633 58.191 49.7633 56.2097C49.7633 54.2283 51.2994 52.6221 53.1941 52.6221C55.0889 52.6221 56.6249 54.2283 56.6249 56.2097C56.6249 58.191 55.0889 59.7973 53.1941 59.7973Z" stroke="currentColor" /> <path d="M27.2317 59.7973C25.3369 59.7973 23.8009 58.191 23.8009 56.2097C23.8009 54.2283 25.3369 52.6221 27.2317 52.6221C29.1265 52.6221 30.6625 54.2283 30.6625 56.2097C30.6625 58.191 29.1265 59.7973 27.2317 59.7973Z" stroke="currentColor" /> </svg> </span> </div> <div> <p class="mb-0"> <strong> Des options mobiles pour tous les goûts </strong> </p> <div> <div class="field field--name-body field--type-text-with-summary field--label-hidden field__item"><div class="field-rich-text-block"><p>Saviez-vous que vous pouvez à tout moment ajouter des options à votre forfait Mobile? <a href="/mobilite/forfaits-cellulaire/options-mobiles">Consulter toutes les options mobiles offertes</a>.</p></div></div> </div> </div> </div> </div> </div> </div> </div> </div> <div data-theme="videotron" class="layout--threecol-33-34-33 layout-container py-section"> <div class="container-fluid"> <div class="row"> <div class="col-12"> <div class="title"> <h2 class="h2 vui--font-secondary mb-4">Nous sommes là pour vous aider</h2> </div> </div> </div> <div class="row"> <div class="col-lg-4 layout__region layout__region--first mb-3 mb-md-0"> <div 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