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AAA Arbitration | ADR.org

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target="_self"> Statement of Ethical Principles </a> </li> </ul> </div> <div class="we-mega-menu-col span6" data-element-type="we-mega-menu-col" data-width="6" data-block="headernavigationwhatwedo" data-blocktitle="0" data-hidewhencollapse="" data-class=""> <div class="type-of-block"><div class="block-inner"><section id="block-headernavigationwhatwedo" class="block block-block-content block-block-content62b1be62-55d1-45f5-bdb1-c47457d94433 clearfix"> <div class="field field--name-body field--type-text-with-summary field--label-hidden field--item"><h4><a href="https://go.adr.org/covid-19-virtual-hearings.html?utm_source=website&amp;utm_medium=featurebox&amp;utm_campaign=website_covid-19-virtual-hearing" id="" rel="" target="_blank" title="Virtual Hearings"><img alt="Virtual Hearings" data-entity-type="file" data-entity-uuid="c4e3360f-e971-4784-8d74-4f5d283d20f2" height="315" src="/sites/default/files/inline-images/virtual_hearings_450x375.png" width="315" loading="lazy" /></a></h4> </div> </section> </div></div> </div> </div> </div> </div> </li> <li class="we-mega-menu-li dropdown-menu" data-level="0" data-element-type="we-mega-menu-li" description="" data-id="970c5bf3-b9a1-46b8-9ad3-2316aabc69fc" data-submenu="1" hide-sub-when-collapse="" data-group="0" data-class="" data-icon="" data-caption="" data-alignsub="" data-target=""> <span data-drupal-link-system-path="<front>" class="we-megamenu-nolink">Practice Areas</span> <div class="we-mega-menu-submenu" data-element-type="we-mega-menu-submenu" data-submenu-width="" data-class="" style="width: px"> <div class="we-mega-menu-submenu-inner"> <div class="we-mega-menu-row" data-element-type="we-mega-menu-row" data-custom-row="1"> <div class="we-mega-menu-col span6" data-element-type="we-mega-menu-col" data-width="6" data-block="" data-blocktitle="0" data-hidewhencollapse="" data-class=""> <ul class="nav nav-tabs subul"> <li class="we-mega-menu-li" data-level="1" data-element-type="we-mega-menu-li" description="" data-id="8ae25089-1a23-49d2-8265-e6e40906a5c8" data-submenu="0" hide-sub-when-collapse="" data-group="0" data-class="" data-icon="" data-caption="" data-alignsub="" data-target="_self"> <a class="we-mega-menu-li" title="Commercial" href="/commercial" target="_self"> Commercial </a> </li> <li class="we-mega-menu-li" data-level="1" data-element-type="we-mega-menu-li" description="" data-id="c53ddcaa-693b-4f5a-8d07-9106a2fc8c80" data-submenu="0" hide-sub-when-collapse="" data-group="0" data-class="" data-icon="" data-caption="" data-alignsub="" data-target="_self"> <a class="we-mega-menu-li" title="Construction" href="/construction" target="_self"> Construction </a> </li> <li class="we-mega-menu-li" data-level="1" data-element-type="we-mega-menu-li" description="" data-id="dcd2725d-d635-491a-a9d0-d1b0f008cfa0" data-submenu="0" hide-sub-when-collapse="" data-group="0" data-class="" data-icon="" data-caption="" data-alignsub="" data-target="_self"> <a class="we-mega-menu-li" title="Consumer" href="/consumer" target="_self"> Consumer </a> </li> <li class="we-mega-menu-li" data-level="1" data-element-type="we-mega-menu-li" description="" data-id="0fececd5-51cb-43cf-9b05-020736b2b4f1" data-submenu="0" hide-sub-when-collapse="" data-group="0" data-class="" data-icon="" data-caption="" data-alignsub="" data-target="_self"> <a class="we-mega-menu-li" title="Employment" href="/employment" target="_self"> Employment </a> </li> <li class="we-mega-menu-li" data-level="1" data-element-type="we-mega-menu-li" description="" data-id="611da2a5-8fd1-46c7-8021-3a834f18524c" data-submenu="0" hide-sub-when-collapse="" data-group="0" data-class="" data-icon="" data-caption="" data-alignsub="" data-target="_self"> <a class="we-mega-menu-li" title="Government " href="/government" target="_self"> Government </a> </li> <li class="we-mega-menu-li" data-level="1" data-element-type="we-mega-menu-li" description="" data-id="64a5b149-75e0-44b1-90c7-185fddd24c0b" data-submenu="0" hide-sub-when-collapse="" data-group="0" data-class="" data-icon="" data-caption="" data-alignsub="" data-target="_self"> <a class="we-mega-menu-li" title="Healthcare" href="https://go.adr.org/aaa-healthcare.html" target="_self"> Healthcare </a> </li> <li class="we-mega-menu-li" data-level="1" data-element-type="we-mega-menu-li" description="" data-id="b2f62cbf-2525-4b77-a35e-50417edf0dbe" data-submenu="0" hide-sub-when-collapse="" data-group="0" data-class="" data-icon="" data-caption="" data-alignsub="" data-target="_blank"> <a class="we-mega-menu-li" title="International" href="https://www.icdr.org/" target="_blank"> International </a> </li> <li class="we-mega-menu-li" data-level="1" data-element-type="we-mega-menu-li" description="" data-id="a0e69f3a-cc08-41d4-bca3-227f36559fa0" data-submenu="0" hide-sub-when-collapse="" data-group="0" data-class="" data-icon="" data-caption="" data-alignsub="" data-target="_self"> <a class="we-mega-menu-li" title="Labor" href="/labor" target="_self"> Labor </a> </li> <li class="we-mega-menu-li" data-level="1" data-element-type="we-mega-menu-li" description="" data-id="b15893c0-5d7f-4cc7-88f1-f14f4567e54b" data-submenu="0" hide-sub-when-collapse="" data-group="0" data-class="" data-icon="" data-caption="" data-alignsub="" data-target="_self"> <a class="we-mega-menu-li" title="Small Business and Entrepreneurs" href="https://go.adr.org/small-business-entrepreneurs.html" target="_self"> Small Business and Entrepreneurs </a> </li> </ul> </div> <div class="we-mega-menu-col span6" data-element-type="we-mega-menu-col" data-width="6" data-block="headernavigationpracticeareas" data-blocktitle="0" data-hidewhencollapse="" data-class=""> <div class="type-of-block"><div class="block-inner"><section id="block-headernavigationpracticeareas" class="block block-block-content block-block-content0d66761c-a3fe-4622-9f76-0a4dacbb7056 clearfix"> <div class="field field--name-body field--type-text-with-summary field--label-hidden field--item"><p><a aria-label="" href="/Support" id="" rel="" target="" title=""><img alt="File AAA-ICDR Cases Online" data-entity-type="file" data-entity-uuid="ffb5d394-bbb9-44c7-979b-3d44e4546a89" height="226" src="/sites/default/files/inline-images/File-a-Case-Online.png" width="271" loading="lazy" /></a></p> </div> </section> </div></div> </div> </div> </div> </div> </li> <li class="we-mega-menu-li dropdown-menu" data-level="0" data-element-type="we-mega-menu-li" description="" data-id="090d16da-a811-423f-b94f-530346d49080" data-submenu="1" hide-sub-when-collapse="" data-group="0" data-class="" data-icon="" data-caption="" data-alignsub="" data-target=""> <span data-drupal-link-system-path="<front>" class="we-megamenu-nolink">InnovAAAtion</span> <div class="we-mega-menu-submenu" data-element-type="we-mega-menu-submenu" data-submenu-width="" data-class="" style="width: px"> <div class="we-mega-menu-submenu-inner"> <div class="we-mega-menu-row" data-element-type="we-mega-menu-row" data-custom-row="1"> <div class="we-mega-menu-col span6" data-element-type="we-mega-menu-col" data-width="6" data-block="" data-blocktitle="0" data-hidewhencollapse="" data-class=""> <ul class="nav nav-tabs subul"> <li class="we-mega-menu-li" data-level="1" data-element-type="we-mega-menu-li" description="" data-id="89b780d1-5a24-4c9a-9220-36382df5a648" data-submenu="0" hide-sub-when-collapse="" data-group="0" data-class="" data-icon="" data-caption="" data-alignsub="" data-target="_self"> <a class="we-mega-menu-li" title="InnovAAAtion" href="https://go.adr.org/innovation.html" target="_self"> InnovAAAtion </a> </li> <li class="we-mega-menu-li" data-level="1" data-element-type="we-mega-menu-li" description="" data-id="875d897c-fa6b-42af-8c27-4cbae3247f30" data-submenu="0" hide-sub-when-collapse="" data-group="0" data-class="" data-icon="" data-caption="" data-alignsub="" data-target="_self"> <a class="we-mega-menu-li" title="AAAiLab" href="https://aaailab.org" target="_self"> AAAiLab </a> </li> <li class="we-mega-menu-li" data-level="1" data-element-type="we-mega-menu-li" description="" data-id="abe070c2-e55a-45f4-87dc-346856a72eaa" data-submenu="0" hide-sub-when-collapse="" data-group="0" data-class="" data-icon="" data-caption="" data-alignsub="" data-target="_self"> <a class="we-mega-menu-li" title="CaseShield by AAA-ICDR" href="https://go.adr.org/Case-Shield" target="_self"> CaseShield by AAA-ICDR </a> </li> <li class="we-mega-menu-li" data-level="1" data-element-type="we-mega-menu-li" description="" data-id="5a63c7bb-4c2d-4329-a448-f047b6981541" data-submenu="0" hide-sub-when-collapse="" data-group="0" data-class="" data-icon="" data-caption="" data-alignsub="" data-target="_self"> <a class="we-mega-menu-li" title="ClauseBuilder AI Beta" href="https://clausebuilder.ai/" target="_self"> ClauseBuilder AI Beta </a> </li> <li class="we-mega-menu-li" data-level="1" data-element-type="we-mega-menu-li" description="" data-id="e9c5c92b-6e8d-46a5-9f54-0933af22cf26" data-submenu="0" hide-sub-when-collapse="" data-group="0" data-class="" data-icon="" data-caption="" data-alignsub="" data-target="_self"> <a class="we-mega-menu-li" title="AAAi Chat Book" href="https://www.adr.org/chatbookcaseprep" target="_self"> AAAi Chat Book </a> </li> </ul> </div> <div class="we-mega-menu-col span6" data-element-type="we-mega-menu-col" data-width="6" data-block="headernavigationinnovaaation" data-blocktitle="0" data-hidewhencollapse="" data-class=""> <div class="type-of-block"><div class="block-inner"><section id="block-headernavigationinnovaaation" class="block block-block-content block-block-content78ffed92-bbcf-4c14-9908-2b7f91a2ec8d clearfix"> <div class="field field--name-body field--type-text-with-summary field--label-hidden field--item"><p><a aria-label="" href="https://go.adr.org/aaai-podcasts.html" id="" rel="" target="" title=""><img alt="AAAi Podcast" data-entity-type="file" data-entity-uuid="e30b78b1-8e13-494d-9d16-7599f79213e3" height="135" src="/sites/default/files/inline-images/AAAi_Podcast_Innovation_Dropdown.png" width="202" loading="lazy" /></a></p> </div> </section> </div></div> </div> </div> </div> </div> </li> <li class="we-mega-menu-li" data-level="0" data-element-type="we-mega-menu-li" description="" data-id="376045cd-e7fb-4753-98fe-4aca3c3f9407" data-submenu="0" hide-sub-when-collapse="" data-group="0" data-class="" data-icon="" data-caption="" data-alignsub="" data-target=""> <a class="we-mega-menu-li" title="Rules, Forms &amp; Fees" href="/Rules" target=""> Rules, Forms &amp; Fees </a> </li> <li class="we-mega-menu-li" data-level="0" data-element-type="we-mega-menu-li" description="" data-id="6fabf8fe-d3c4-4198-8914-61414ca42581" data-submenu="0" hide-sub-when-collapse="" data-group="0" data-class="" data-icon="" data-caption="" data-alignsub="" data-target=""> <a class="we-mega-menu-li" title="Clauses" href="/Clauses" target=""> Clauses </a> </li> <li class="we-mega-menu-li dropdown-menu" data-level="0" data-element-type="we-mega-menu-li" description="" data-id="f00f1b72-4c55-44f0-8e86-d8265999ea47" data-submenu="1" hide-sub-when-collapse="" data-group="0" data-class="" data-icon="" data-caption="" data-alignsub="" data-target=""> <span data-drupal-link-system-path="<front>" class="we-megamenu-nolink">Education, Resources &amp; Publications</span> <div class="we-mega-menu-submenu" data-element-type="we-mega-menu-submenu" data-submenu-width="" data-class="" style="width: px"> <div class="we-mega-menu-submenu-inner"> <div class="we-mega-menu-row" data-element-type="we-mega-menu-row" data-custom-row="1"> <div class="we-mega-menu-col span6" data-element-type="we-mega-menu-col" data-width="6" data-block="" data-blocktitle="0" data-hidewhencollapse="" data-class=""> <ul class="nav nav-tabs subul"> <li class="we-mega-menu-li" data-level="1" data-element-type="we-mega-menu-li" description="" data-id="89712c0d-3278-417b-a310-aff3064896d9" data-submenu="0" hide-sub-when-collapse="" data-group="0" data-class="" data-icon="" data-caption="" data-alignsub="" data-target="_self"> <a class="we-mega-menu-li" title="AAA-ICDR Blog" href="/blog/home" target="_self"> AAA-ICDR Blog </a> </li> <li class="we-mega-menu-li" data-level="1" data-element-type="we-mega-menu-li" description="" data-id="c3a501a7-8264-4988-b443-c097e373852a" data-submenu="0" hide-sub-when-collapse="" data-group="0" data-class="" data-icon="" data-caption="" data-alignsub="" data-target="_self"> <a class="we-mega-menu-li" title="AAA Education Courses" href="https://www.aaaeducation.org/student/catalog" target="_self"> AAA Education Courses </a> </li> <li class="we-mega-menu-li" data-level="1" data-element-type="we-mega-menu-li" description="" data-id="07324d01-9c91-47c7-91a6-4a88b6c1ff05" data-submenu="0" hide-sub-when-collapse="" data-group="0" data-class="" data-icon="" data-caption="" data-alignsub="" data-target="_self"> <a class="we-mega-menu-li" title="AAA-ICDR Institute" href="https://go.adr.org/aaaicdrinstitute.html" target="_self"> AAA-ICDR Institute </a> </li> <li class="we-mega-menu-li" data-level="1" data-element-type="we-mega-menu-li" description="" data-id="33036ccc-1557-49dd-bab3-e9786187cf03" data-submenu="0" hide-sub-when-collapse="" data-group="0" data-class="" data-icon="" data-caption="" data-alignsub="" data-target=""> <a class="we-mega-menu-li" title="AAA-ICDR Resources" href="/adr-resources" target=""> AAA-ICDR Resources </a> </li> <li class="we-mega-menu-li" data-level="1" data-element-type="we-mega-menu-li" description="" data-id="d9e2a01c-ea6c-4a9a-a64f-a8cdd78ce3b9" data-submenu="0" hide-sub-when-collapse="" data-group="0" data-class="" data-icon="" data-caption="" data-alignsub="" data-target=""> <a class="we-mega-menu-li" title="Publications" href="https://www.adr.org/publications" target=""> Publications </a> </li> </ul> </div> <div class="we-mega-menu-col span6" data-element-type="we-mega-menu-col" data-width="6" data-block="headernavigationeducationresources" data-blocktitle="0" data-hidewhencollapse="" data-class=""> <div class="type-of-block"><div class="block-inner"><section id="block-headernavigationeducationresources" class="block block-block-content block-block-content319540ec-6953-487b-b058-a339f53c0b57 clearfix"> <div class="field field--name-body field--type-text-with-summary field--label-hidden field--item"><p><a href="https://www.aaaeducation.org/student/catalog"><img alt="" height="144" src="/sites/default/files/document_repository/Education&amp;Resources_600x400.jpg" style="float:left" width="216" /></a></p> </div> </section> </div></div> </div> </div> </div> </div> </li> <li class="we-mega-menu-li dropdown-menu" data-level="0" data-element-type="we-mega-menu-li" description="" data-id="7cb970a6-d35d-42e1-ad02-e81a9c38ee02" data-submenu="1" hide-sub-when-collapse="" data-group="0" data-class="" data-icon="" data-caption="" data-alignsub="" data-target=""> <span data-drupal-link-system-path="<front>" class="we-megamenu-nolink">Panel</span> <div class="we-mega-menu-submenu" data-element-type="we-mega-menu-submenu" data-submenu-width="" data-class="" style="width: px"> <div class="we-mega-menu-submenu-inner"> <div class="we-mega-menu-row" data-element-type="we-mega-menu-row" data-custom-row="0"> <div class="we-mega-menu-col span6" data-element-type="we-mega-menu-col" data-width="6" data-block="" data-blocktitle="0" data-hidewhencollapse="" data-class=""> <ul class="nav nav-tabs subul"> <li class="we-mega-menu-li" data-level="1" data-element-type="we-mega-menu-li" description="" data-id="73173cb5-0581-4d45-8d92-31e0881a9276" data-submenu="0" hide-sub-when-collapse="" data-group="0" data-class="" data-icon="" data-caption="" data-alignsub="" data-target=""> <a class="we-mega-menu-li" title="About the AAA Panels" href="/aaa-panel" target=""> About the AAA Panels </a> </li> <li class="we-mega-menu-li" data-level="1" data-element-type="we-mega-menu-li" description="" data-id="7570f3a9-b3d5-47bf-a450-b5b12f14b466" data-submenu="0" hide-sub-when-collapse="" data-group="0" data-class="" data-icon="" data-caption="" data-alignsub="" data-target="_self"> <a class="we-mega-menu-li" title="Arbitrator Selection" href="/ArbitratorSelection" target="_self"> Arbitrator Selection </a> </li> <li class="we-mega-menu-li" data-level="1" data-element-type="we-mega-menu-li" description="" data-id="352aaa29-8692-4e35-8a7a-8beb06754f9c" data-submenu="0" hide-sub-when-collapse="" data-group="0" data-class="" data-icon="" data-caption="" data-alignsub="" data-target="_self"> <a class="we-mega-menu-li" title="Find a Mediator" href="/FindMediator" target="_self"> Find a Mediator </a> </li> <li class="we-mega-menu-li" data-level="1" data-element-type="we-mega-menu-li" description="" data-id="653f950e-75e7-4e24-9a5d-b0e469a668ab" data-submenu="0" hide-sub-when-collapse="" data-group="0" data-class="" data-icon="" data-caption="" data-alignsub="" data-target="_blank"> <a class="we-mega-menu-li" title="Panelists: Sign in to Panelist eCenter" href="https://apps.adr.org/AAAApp/sso?action=login" target="_blank"> Panelists: Sign in to Panelist eCenter </a> </li> <li class="we-mega-menu-li" data-level="1" data-element-type="we-mega-menu-li" description="" data-id="86898b1d-5578-4806-879f-7d96f6e44291" data-submenu="0" hide-sub-when-collapse="" data-group="0" data-class="" data-icon="" data-caption="" data-alignsub="" data-target="_self"> <a class="we-mega-menu-li" title="Join the AAA-ICDR Roster" href="https://roster.adr.org/" target="_self"> Join the AAA-ICDR Roster </a> </li> </ul> </div> </div> </div> </div> </li> </ul> </div> </nav> </div> </section> </div> </div> </div> </header> </div> <div class="black_main_cont" role="navigation" aria-label="main container"> <banner class="header_banner block container"> <div class="region region-header-banner"> <section class="views-element-container page-title-sub-title-order-class block block-views block-views-blockpage-title-sub-title-block-1 clearfix" id="block-adrorg-views-block-page-title-sub-title-block-1"> <div class="form-group"><div class="view view-page-title-sub-title view-id-page_title_sub_title view-display-id-block_1 js-view-dom-id-0de7abc2d21e8191c688d9dfe050495a6a70d00b1bd01e1d99c6326585962756"> <div class="view-content"> <div class="views-row"><div class="views-field views-field-rendered-entity"><span class="field-content"><h1> What We Do </h1><h2> </h2></span></div></div> </div> </div> </div> </section> </div> </banner> </div> <div role="main"> <div class="main-container container js-quickedit-main-content"> <div class="row secondaryTitle"> <div class="col-sm-12"> <div class="region region-page-title-bar"> <h3 class="page-header"> <span>Arbitration</span> </h3> </div> </div> <section class="col-sm-8 bodyLeftContent"> <a id="main-content"></a> <div class="region region-content"> <div data-drupal-messages-fallback class="hidden"></div> <article data-history-node-id="3908" role="article" about="/Arbitration" class="what-we-do full clearfix"> <div class="content"> <div class="field field--name-field-wwd-image-text field--type-entity-reference-revisions field--label-hidden field--item"> <div class="paragraph paragraph--type--pa-img-richtexteditor paragraph--view-mode--default"> </div> </div> <div class="field field--name-field-wwd-description field--type-text-long field--label-hidden field--item"><p>Arbitration—the out-of-court resolution of a dispute between parties to a contract, decided by an impartial third party (the arbitrator)—is faster and more cost effective than litigation.</p> <p><strong>AAA cases are often settled prior to the arbitrator’s decision—and nearly half of those cases incur no arbitrator compensation</strong>.</p> </div> <div class="field field--name-field-wwd-image-title-text field--type-entity-reference-revisions field--label-hidden field--items"> <div class="field--item"> <div class="paragraph paragraph--type--pa-img-text-richtexteditor paragraph--view-mode--default"> <div class="field field--name-field-pa-text-1 field--type-string field--label-hidden field--item">Privacy Protection of Party and Case Information</div> <div class="field field--name-field-pa-richtexteditor-3 field--type-text-long field--label-hidden field--item"><p>The AAA has implemented best practices, policies, technologies, and procedures to help protect case data stored and managed on the AAA’s technology infrastructure.</p> </div> </div> </div> <div class="field--item"> <div class="paragraph paragraph--type--pa-img-text-richtexteditor paragraph--view-mode--default"> <div class="field field--name-field-pa-text-1 field--type-string field--label-hidden field--item">Court- and Time-Tested Rules</div> <div class="field field--name-field-pa-richtexteditor-3 field--type-text-long field--label-hidden field--item"><p>AAA Rules, court- and time-tested, cover the spectrum of industries and fields. Well-defined steps move cases from filing to award as quickly and cost-effectively as possible, while ensuring that all parties are treated fairly and equitably.</p> </div> </div> </div> <div class="field--item"> <div class="paragraph paragraph--type--pa-img-text-richtexteditor paragraph--view-mode--default"> <div class="field field--name-field-pa-text-1 field--type-string field--label-hidden field--item">Vetted National Roster of Arbitrators</div> <div class="field field--name-field-pa-richtexteditor-3 field--type-text-long field--label-hidden field--item"><p>AAA panels comprise distinguished judges as well as leaders in the legal and business communities with industry-specific knowledge and expertise. Arbitrators are required to adhere to Codes of Ethics developed by the AAA and the American Bar Association (ABA). <strong>Select Expert Panels</strong> include Aerospace, Aviation, and National Security; Construction, Cybersecurity, Employment, Energy, Healthcare, Intellectual Property, Judicial, Labor, and Large and Complex Cases.</p> </div> </div> </div> <div class="field--item"> <div class="paragraph paragraph--type--pa-img-text-richtexteditor paragraph--view-mode--default"> <div class="field field--name-field-pa-text-1 field--type-string field--label-hidden field--item">Transparent Standard and Flexible Fee Schedules</div> <div class="field field--name-field-pa-richtexteditor-3 field--type-text-long field--label-hidden field--item"><p>AAA fees, easily available online, are due at specific times and are not tied to the length of the case or the arbitrators’ compensation.</p> </div> </div> </div> <div class="field--item"> <div class="paragraph paragraph--type--pa-img-text-richtexteditor paragraph--view-mode--default"> <div class="field field--name-field-pa-text-1 field--type-string field--label-hidden field--item">Executive Facilitation of Large B2B Cases</div> <div class="field field--name-field-pa-richtexteditor-3 field--type-text-long field--label-hidden field--item"><p>High-level AAA executives oversee the case administration for large and complex business-to-business (B2B) cases. These cases range from breach of contract or licensing agreements, business torts, and franchise to construction and infrastructure disputes in companies from start-ups to the Fortune 500 in a variety of industries.</p> <p><strong>AAA Procedures for Large Commercial Disputes</strong> and <strong>AAA Procedures for Large Construction</strong> <strong>Disputes</strong> specially target these cases.</p> <p>The <strong>AAA Roster of Arbitrators for Large and Complex Cases </strong>possesses specialized qualifications in addition to those required for membership on the AAA Panel, already among the most stringent in the ADR sector. Custom panels are the Panel of Large Commercial Cases, the Construction Mega Project Panel, Judicial Panel, and the Mediator Panel.</p> </div> </div> </div> <div class="field--item"> <div class="paragraph paragraph--type--pa-img-text-richtexteditor paragraph--view-mode--default"> <div class="field field--name-field-pa-text-1 field--type-string field--label-hidden field--item">Non-Binding Arbitration</div> <div class="field field--name-field-pa-richtexteditor-3 field--type-text-long field--label-hidden field--item"><p>Non-binding arbitration provides the procedural processes of standard arbitration--but with an informal hearing on the dispute’s merits and without the finality of a binding decision. Non-binding arbitration can be valuable for less complex business-to-business and business-to-consumer disputes where the parties may be too far apart in their viewpoints to mediate or are in need of an evaluation of their respective positions.</p> </div> </div> </div> </div> </div> </article> </div> </section> <aside class="col-md-4 col-sm-4 contactUsRight" role="complementary"> <div class="region region-sidebar-second"> <section class="views-element-container block block-views block-views-blockcontact-us-webform-block-1 clearfix" id="block-adrorg-views-block-contact-us-webform-block-1"> <div class="form-group"><div class="view view-contact-us-webform view-id-contact_us_webform view-display-id-block_1 js-view-dom-id-2f72818b62be05d2bb49662b7f25b831976cddd50ba61fbb89da3e62bcc26a70"> <div class="view-content"> <div class="panel-group" id="views-bootstrap-contact-us-webform-block-1" role="tablist" aria-multiselectable="true"> <div class="panel panel-default"> <div class="panel-heading" class="panel-group panel-heading" id="headingviews-bootstrap-contact-us-webform-block-1-collapse-0" role="tab" aria-multiselectable="true"> <h4 class="panel-title"> <a class="accordion-toggle collapsed" role="button" data-toggle="collapse" data-parent="#views-bootstrap-contact-us-webform-block-1" aria-expanded="" aria-controls="views-bootstrap-contact-us-webform-block-1-collapse-0" href="#views-bootstrap-contact-us-webform-block-1-collapse-0"> Contact Us </a> </h4> </div> <div id="views-bootstrap-contact-us-webform-block-1-collapse-0" class="panel-collapse collapse " role="tabpanel" aria-labelledby="headingviews-bootstrap-contact-us-webform-block-1-collapse-0"> <div class="panel-body"> <div class="views-field views-field-nothing"><span class="field-content"><p>If you have questions about filing a new case, or if you have a general inquiry, contact Customer Service at <br /> 800-778-7879.</p> <p>For faster service, please complete the form below or send an email to <a href="mailto:CustomerService@adr.org">CustomerService@adr.org.</a> </p><br /></span></div><div class="views-field views-field-webform"><div class="field-content"><span id="webform-submission-contact-node-1-form-ajax-content"></span><div id="webform-submission-contact-node-1-form-ajax" class="webform-ajax-form-wrapper" data-effect="fade" data-progress-type="throbber"><form class="webform-submission-form webform-submission-add-form webform-submission-contact-form webform-submission-contact-add-form webform-submission-contact-node-1-form webform-submission-contact-node-1-add-form js-webform-details-toggle webform-details-toggle" data-drupal-selector="webform-submission-contact-node-1-add-form" action="/Arbitration" method="post" id="webform-submission-contact-node-1-add-form" accept-charset="UTF-8"> <div class="form-item js-form-item form-type-textfield js-form-type-textfield form-item-name js-form-item-name form-group"> <label for="edit-name" class="control-label js-form-required form-required">First Name</label> <input data-counter-type="character" data-counter-maximum="25" data-counter-maximum-message=" " class="js-webform-counter webform-counter form-text required form-control" pattern="^[a-zA-Z0-9]*$" data-webform-pattern-error="Special characters are not allowed for First Name." data-drupal-selector="edit-name" data-msg-required="First Name field is required." data-msg-maxlength="First Name field has a maximum length of 25." data-msg-pattern="Special characters are not allowed for First Name." type="text" id="edit-name" name="name" value="" size="60" maxlength="25" required="required" aria-required="true" /> </div> <div class="form-item js-form-item form-type-textfield js-form-type-textfield form-item-last-name js-form-item-last-name form-group"> <label for="edit-last-name" class="control-label js-form-required form-required">Last Name</label> <input data-counter-type="character" data-counter-maximum="25" data-counter-maximum-message=" " class="js-webform-counter webform-counter form-text required form-control" pattern="^[a-zA-Z0-9]*$" data-webform-pattern-error="Special characters are not allowed for Last Name." data-drupal-selector="edit-last-name" data-msg-required="Last Name field is required." data-msg-maxlength="Last Name field has a maximum length of 25." data-msg-pattern="Special characters are not allowed for Last Name." type="text" id="edit-last-name" name="last_name" value="" size="60" maxlength="25" required="required" aria-required="true" /> </div> <div class="form-item js-form-item form-type-email js-form-type-email form-item-email js-form-item-email form-group"> <label for="edit-email" class="control-label js-form-required form-required">E-mail Address</label> <input pattern="[a-zA-Z0-9._%+-]+@[a-zA-Z0-9.-]+\.[a-zA-Z0-9]{2,}" data-webform-pattern-error="The value in E-mail Address is not a valid email address." data-drupal-selector="edit-email" class="form-email required form-control" data-msg-required="E-mail Address field is required." data-msg-maxlength="E-mail Address field has a maximum length of 254." data-msg-email="E-mail Address does not contain a valid email." data-msg-pattern="The value in E-mail Address is not a valid email address." type="email" id="edit-email" name="email" value="" size="60" maxlength="254" required="required" aria-required="true" /> </div> <div class="form-item js-form-item form-type-textfield js-form-type-textfield form-item-company-organization js-form-item-company-organization form-group"> <label for="edit-company-organization" class="control-label">Company / Organization</label> <input data-counter-type="character" data-counter-maximum="50" data-counter-maximum-message=" " class="js-webform-counter webform-counter form-text form-control" data-drupal-selector="edit-company-organization" data-msg-maxlength="Company / Organization field has a maximum length of 50." type="text" id="edit-company-organization" name="company_organization" value="" size="60" maxlength="50" /> </div> <div class="form-item js-form-item form-type-select js-form-type-select form-item-country js-form-item-country form-group"> <label for="edit-country" class="control-label">Country</label> <div class="select-wrapper"><select data-drupal-selector="edit-country" class="form-select form-control" id="edit-country" name="country"><option value="" selected="selected">- None -</option><option value="Afghanistan">Afghanistan</option><option value="Albania">Albania</option><option value="Algeria">Algeria</option><option value="American Samoa">American Samoa</option><option value="Andorra">Andorra</option><option value="Angola">Angola</option><option value="Anguilla">Anguilla</option><option value="Antarctica">Antarctica</option><option value="Antigua and Barbuda">Antigua and Barbuda</option><option value="Argentina">Argentina</option><option value="Armenia">Armenia</option><option value="Aruba">Aruba</option><option value="Ascension Island">Ascension Island</option><option value="Australia">Australia</option><option value="Austria">Austria</option><option value="Azerbaijan">Azerbaijan</option><option value="Bahamas">Bahamas</option><option value="Bahrain">Bahrain</option><option value="Bangladesh">Bangladesh</option><option value="Barbados">Barbados</option><option value="Belarus">Belarus</option><option value="Belgium">Belgium</option><option value="Belize">Belize</option><option value="Benin">Benin</option><option value="Bermuda">Bermuda</option><option value="Bhutan">Bhutan</option><option value="Bolivia">Bolivia</option><option value="Bosnia and Herzegovina">Bosnia and Herzegovina</option><option value="Botswana">Botswana</option><option value="Bouvet Island">Bouvet Island</option><option value="Brazil">Brazil</option><option value="British Indian Ocean Territory">British Indian Ocean Territory</option><option value="British Virgin Islands">British Virgin Islands</option><option value="Brunei">Brunei</option><option value="Bulgaria">Bulgaria</option><option value="Burkina Faso">Burkina Faso</option><option value="Burundi">Burundi</option><option value="Cambodia">Cambodia</option><option value="Cameroon">Cameroon</option><option value="Canada">Canada</option><option value="Canary Islands">Canary Islands</option><option value="Cape Verde">Cape Verde</option><option value="Caribbean Netherlands">Caribbean Netherlands</option><option value="Cayman Islands">Cayman Islands</option><option value="Central African Republic">Central African Republic</option><option value="Ceuta and Melilla">Ceuta and Melilla</option><option value="Chad">Chad</option><option value="Chile">Chile</option><option value="China">China</option><option value="Christmas Island">Christmas Island</option><option value="Clipperton Island">Clipperton Island</option><option value="Cocos [Keeling] Islands">Cocos [Keeling] Islands</option><option value="Colombia">Colombia</option><option value="Comoros">Comoros</option><option value="Congo - Brazzaville">Congo - Brazzaville</option><option value="Congo - Kinshasa">Congo - Kinshasa</option><option value="Cook Islands">Cook Islands</option><option value="Costa Rica">Costa Rica</option><option value="Croatia">Croatia</option><option value="Cuba">Cuba</option><option value="Curaçao">Curaçao</option><option value="Cyprus">Cyprus</option><option value="Czech Republic">Czech Republic</option><option value="Côte d’Ivoire">Côte d’Ivoire</option><option value="Denmark">Denmark</option><option value="Diego Garcia">Diego Garcia</option><option value="Djibouti">Djibouti</option><option value="Dominica">Dominica</option><option value="Dominican Republic">Dominican Republic</option><option value="Ecuador">Ecuador</option><option value="Egypt">Egypt</option><option value="El Salvador">El Salvador</option><option value="Equatorial Guinea">Equatorial Guinea</option><option value="Eritrea">Eritrea</option><option value="Estonia">Estonia</option><option value="Ethiopia">Ethiopia</option><option value="Falkland Islands">Falkland Islands</option><option value="Faroe Islands">Faroe Islands</option><option value="Fiji">Fiji</option><option value="Finland">Finland</option><option value="France">France</option><option value="French Guiana">French Guiana</option><option value="French Polynesia">French Polynesia</option><option value="French Southern Territories">French Southern Territories</option><option value="Gabon">Gabon</option><option value="Gambia">Gambia</option><option value="Georgia">Georgia</option><option value="Germany">Germany</option><option value="Ghana">Ghana</option><option value="Gibraltar">Gibraltar</option><option value="Greece">Greece</option><option value="Greenland">Greenland</option><option value="Grenada">Grenada</option><option value="Guadeloupe">Guadeloupe</option><option value="Guam">Guam</option><option value="Guatemala">Guatemala</option><option value="Guernsey">Guernsey</option><option value="Guinea">Guinea</option><option value="Guinea-Bissau">Guinea-Bissau</option><option value="Guyana">Guyana</option><option value="Haiti">Haiti</option><option value="Heard Island and McDonald Islands">Heard Island and McDonald Islands</option><option value="Honduras">Honduras</option><option value="Hong Kong SAR China">Hong Kong SAR China</option><option value="Hungary">Hungary</option><option value="Iceland">Iceland</option><option value="India">India</option><option value="Indonesia">Indonesia</option><option value="Iran">Iran</option><option value="Iraq">Iraq</option><option value="Ireland">Ireland</option><option value="Isle of Man">Isle of Man</option><option value="Israel">Israel</option><option value="Italy">Italy</option><option value="Jamaica">Jamaica</option><option value="Japan">Japan</option><option value="Jersey">Jersey</option><option value="Jordan">Jordan</option><option value="Kazakhstan">Kazakhstan</option><option value="Kenya">Kenya</option><option value="Kiribati">Kiribati</option><option value="Kosovo">Kosovo</option><option value="Kuwait">Kuwait</option><option value="Kyrgyzstan">Kyrgyzstan</option><option value="Laos">Laos</option><option value="Latvia">Latvia</option><option value="Lebanon">Lebanon</option><option value="Lesotho">Lesotho</option><option value="Liberia">Liberia</option><option value="Libya">Libya</option><option value="Liechtenstein">Liechtenstein</option><option value="Lithuania">Lithuania</option><option value="Luxembourg">Luxembourg</option><option value="Macau SAR China">Macau SAR China</option><option value="Macedonia">Macedonia</option><option value="Madagascar">Madagascar</option><option value="Malawi">Malawi</option><option value="Malaysia">Malaysia</option><option value="Maldives">Maldives</option><option value="Mali">Mali</option><option value="Malta">Malta</option><option value="Marshall Islands">Marshall Islands</option><option value="Martinique">Martinique</option><option value="Mauritania">Mauritania</option><option value="Mauritius">Mauritius</option><option value="Mayotte">Mayotte</option><option value="Mexico">Mexico</option><option value="Micronesia">Micronesia</option><option value="Moldova">Moldova</option><option value="Monaco">Monaco</option><option value="Mongolia">Mongolia</option><option value="Montenegro">Montenegro</option><option value="Montserrat">Montserrat</option><option value="Morocco">Morocco</option><option value="Mozambique">Mozambique</option><option value="Myanmar [Burma]">Myanmar [Burma]</option><option value="Namibia">Namibia</option><option value="Nauru">Nauru</option><option value="Nepal">Nepal</option><option value="Netherlands">Netherlands</option><option value="Netherlands Antilles">Netherlands Antilles</option><option value="New Caledonia">New Caledonia</option><option value="New Zealand">New Zealand</option><option value="Nicaragua">Nicaragua</option><option value="Niger">Niger</option><option value="Nigeria">Nigeria</option><option value="Niue">Niue</option><option value="Norfolk Island">Norfolk Island</option><option value="Northern Mariana Islands">Northern Mariana Islands</option><option value="North Korea">North Korea</option><option value="Norway">Norway</option><option value="Oman">Oman</option><option value="Outlying Oceania">Outlying Oceania</option><option value="Pakistan">Pakistan</option><option value="Palau">Palau</option><option value="Palestinian Territories">Palestinian Territories</option><option value="Panama">Panama</option><option value="Papua New Guinea">Papua New Guinea</option><option value="Paraguay">Paraguay</option><option value="Peru">Peru</option><option value="Philippines">Philippines</option><option value="Pitcairn Islands">Pitcairn Islands</option><option value="Poland">Poland</option><option value="Portugal">Portugal</option><option value="Puerto Rico">Puerto Rico</option><option 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