Unblock your tracking URL in Learning

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data-article-source="urn:li:helpCenterArticle:(1343618,LITHOGRAPH)"> <div class="t-14 article-content__rich-text hue-default-color" data-test-selector="preRenderedMarkup-container"> <p>If you’re experiencing issues receiving course tracking data for your learners, you may have the LinkedIn tracking URL blocked. In order to continue to receive proper tracking on your learners' engagement, you need to make sure the tracking URL is not blocked by your organization. </p> </div> <div class="t-14 article-content__rich-text hue-default-color" data-test-selector="preRenderedMarkup-container"> <p>To confirm that your LinkedIn Learning tracking URL is unblocked, take the following steps:</p> </div> <ol class="article-content__ordered-list" data-test-selector="orderedList-container"> <li class="article-content__ordered-list-item t-14"> <div class="t-14 article-content__rich-text hue-default-color article-content__rich-text--in-list" data-test-selector="preRenderedMarkup-container"> <p><strong>Check to see if LinkedIn is blocked:</strong> Enter <a rel="" href="https://www.linkedin.com/li/track" target="_self">https://www.linkedin.com/li/track</a> into a new web browser and hit enter. If you see <strong>GOOD</strong>, then LinkedIn is not blocked by your organization. If not, go to the next step.</p> </div> </li> <li class="article-content__ordered-list-item t-14"> <div class="t-14 article-content__rich-text hue-default-color article-content__rich-text--in-list" data-test-selector="preRenderedMarkup-container"> <p><strong>To unblock:</strong> Add <a rel="" href="https://www.linkedin.com/li/track" target="_blank">www.linkedin.com/li/track</a> to your <strong>Allow List</strong>.</p><p>Disable all browser extensions and ad blockers.</p> </div> </li> <li class="article-content__ordered-list-item t-14"> <div class="t-14 article-content__rich-text hue-default-color article-content__rich-text--in-list" data-test-selector="preRenderedMarkup-container"> <p><strong>Confirm action:</strong> Repeat Step 1 to confirm that the URL has been unblocked. </p> </div> </li> </ol> <div class="t-14 article-content__rich-text hue-default-color" data-test-selector="preRenderedMarkup-container"> <p>If you still seem to be experiencing issues after doing the above, please file a ticket or reach out to your LinkedIn Learning account representative. </p> </div> <div class="t-14 article-content__rich-text hue-default-color" data-test-selector="preRenderedMarkup-container"> <h2>Learn more</h2><ul><li><a rel="" href="https://www.linkedin.com/help/learning/answer/a1343616" target="_self">New LinkedIn Learning video completions - FAQ</a></li><li><a rel="" href="https://www.linkedin.com/help/learning/answer/a710044" target="_self">Downloadable reports for LinkedIn Learning admins - FAQ</a></li><li><a rel="" href="https://www.linkedin.com/help/learning/answer/a712022" target="_self">Video/audio playback troubleshooting</a></li></ul> </div> </article>  <div class="placeholder " id="helpfulness-rating"> </div> </div> <div class="article-details-content__delimiter"></div> <aside class="article-details-content__aside"> <div class="article-details-content__tags"> <h3 id="tagged-header" class="hue-web__header--aside t-bold t-16" data-test-selector="topicTags-header"> Tagged in </h3> <ul class="pill-list article-page-pill-list hue-artdeco-pill" data-test-selector="topicTags-container"> <li class="pill-list__item" id="topic-link-a50" data-test-selector="topicTags-list-item"> <a class="pill basePadding label" href="/help/learning/topic/a50" data-test-selector="topic-tag-link" aria-describedby="tagged-header"> <span data-test-selector="topicTags-title-a50"> Admin </span> </a> </li> <li class="pill-list__item" id="topic-link-a57" data-test-selector="topicTags-list-item"> <a class="pill basePadding label" href="/help/learning/topic/a57" data-test-selector="topic-tag-link" aria-describedby="tagged-header"> <span data-test-selector="topicTags-title-a57"> Reporting </span> </a> </li> </ul> </div> <div class="related-articles"> <h3 id="related-articles" class="related-articles__header t-bold t-16" data-test-selector="relatedArticles-header"> Related articles </h3> <ul class="related-articles__list" data-test-selector="relatedArticles-container"> <li class="related-articles__list-item t-14" id="article-link-a700791" data-test-selector="relatedArticles-list-item"> <a href="/help/learning/answer/a700791" class="related-articles__link" data-test-selector="related-article-link" aria-describedby="related-articles"> <li-icon class="related-articles__icon" color size="small" type="document-icon"></li-icon> <span data-test-selector="relatedArticles-title-a700791"> Learning subscription Overview </span> </a> </li> </ul> </div>  </aside> </div>  </div> </main> <div class="placeholder " id="toasts__wormhole" data-inert-toggle-target="me-menu-inert-toggle-target"> </div> <footer class="global-footer" data-inert-toggle-target="me-menu-inert-toggle-target" data-component-selector="global-footer" data-test-id="global-footer" role="contentinfo"> <div class="global-footer__upper-row-wrapper"> <div class="page-width-content"> <ul class="global-footer__upper-row-items t-12 t-black"> <li class="global-footer__upper-row-item global-footer__logo"> <a class="global-footer__upper-row-item-link" href="https://www.linkedin.com"> <li-icon size="14dp" color="brand" tabindex="-1" aria-hidden="true" type="linkedin-logo"></li-icon> <span class="visually-hidden">LinkedIn</span> </a> </li> <li class="global-footer__upper-row-item "> <a class="global-footer__upper-row-item-link" data-test-id="footer-contact-us" href="https://www.linkedin.com/help/learning/ask"> Contact us </a> </li>    <li class="global-footer__upper-row-item global-footer__language-switcher-wrapper"> <form action method="GET" class="language-switcher__form">  <label class="language-switcher__select-label"> <span class="visually-hidden">Select a language. 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Unblock your tracking URL in Learning | Learning Help