Incoming Webhooks | Help | Zoho Inventory

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class="nested-menu "> <b class="sub-menu-arrow pull-right line-arrow right "></b> <a class="sub-menu-trigger" href="javascript:;">What's New</a> <ul class="sub-menu nav nav-stacked" > <li > <a href="/inventory/whats-new/index.html">What's New</a> </li> </ul> </li> </ul> </div> <div class="help-content" id="content"> <form class="print-form"> <input type="button" class="print-icon" name="print" value="" title="Print this page" alt="Print this page" onclick="javascript:window.print()"> </form> <h2 class="product-logo to-print" translate="no"><img src="/inventory/images/inventory-icon-default.svg?v=2"/>Inventory</h2> <h1 id="incoming-webhooks">Incoming Webhooks</h1> <p>Incoming webhooks is a method of bringing information from a third-party service or an API request to Zoho Inventory on occurrence of an event. In Zoho Inventory, you can use the action performed in the third-party service as a trigger to perform a task in Zoho Inventory. Here are some scenarios to explain this better:</p> <div class="tips-scenario"><div class="tips-scenario-img"></div> <p><b>Scenario:</b> Zylker is a company that manufactures fabric. When an order is placed, the sales team shares the order details in the production team’s group. The message has a <strong>Finish</strong> button, which the production manager can click once the batch is produced. On clicking the button, a incoming webhook is triggered and an invoice is created automatically in Zoho Inventory.</p> </div> <div class="tips-scenario"><div class="tips-scenario-img"></div> <p><b>Scenario:</b> Patricia, the marketing manager of Zylker showcases Zylker’s products in an event. She collects the email IDs of the leads who visit her booth during the event. She then emails them a form where the customers can add their details and purchase the desired products. When a customer fills in their details in the form and clicks submit, an incoming webhook will be triggered and the customer’s details will be added in Zoho Inventory.</p> </div> <div class="side-grid no-print"><h2 id="in-this-page">IN THIS PAGE…</h2> <ul> <li><a href="/inventory/help/settings/incoming-webhooks.html#create-iw">Create Incoming Webhooks</a></li> <li><a href="/inventory/help/settings/incoming-webhooks.html#view-logs">View Logs</a></li> <li><a href="/inventory/help/settings/incoming-webhooks.html#edit-delete">Edit or Delete Incoming Webhooks</a></li> </ul> </div> <hr> <h3 id="create-iw">Create Incoming Webhooks</h3> <p>You can create multiple incoming webhooks based on the functions you prefer to execute in Zoho Inventory.</p> <p>To create an incoming webhook:</p> <ul> <li>Go to <em>Settings</em> and navigate to <em>Developer Space</em>.</li> <li>Click <strong>+ New Incoming webhooks</strong> in the <em>Incoming Webhooks</em> section.</li> </ul> <img alt="New Incoming webhook" src="/inventory/help/images/settings/incoming-webhooks/new-iw.png" width="700" /> <ul> <li>Enter the <strong>Name</strong> and <strong>Description</strong> for the Incoming Webhook.</li> <li>Enter a function using <strong>Deluge</strong> in the editor below.</li> <li>Click <strong>Save</strong>.</li> </ul> <img alt="IW custom function" src="/inventory/help/images/settings/incoming-webhooks/deluge.png" width="700" /> <p>The OAuth URL and ZAPI Key URL will be generated and displayed in a pop-up. You can copy the URL from the pop-up.</p> <img alt="Copy URL" src="/inventory/help/images/settings/incoming-webhooks/copy-url.png" width="700" /> <p>You can also copy the URLs by clicking the down arrow next to the incoming webhook name in the list page.</p> <img alt="Copy URL" src="/inventory/help/images/settings/incoming-webhooks/copy-url2.png" width="700" /> <div class="tips-insight"><div class="tips-insight-img"></div> <p><b>Insight:</b> If you re-generate the webhook URL, you’ll have to replace the old URL with the new URL in all the places it has been used. You can regenerate the URL by clicking the Regenerate button in the Edit Incoming Webhook page.</p> </div> <div class="tips-note"><div class="tips-note-img"></div> <p><b>Notes:</b> Ensure that only an authorised user has access to the URL. If exposed, any user who has access to the URL can access the data.</p> </div> <p>You can now configure the URL in the third party application to set up incoming webhooks. If you wish to add any attributes in the script, you can do so at the time of the API call.</p> <table> <thead> <tr> <th>Attributes</th> <th>Description</th> </tr> </thead> <tbody> <tr> <td>Header</td> <td>The header of the API request.</td> </tr> <tr> <td>Params</td> <td>Parameters are the variable parts of the script given by the third-party API request.</td> </tr> <tr> <td>Body</td> <td>It is a string that contains the request data of the API call.</td> </tr> </tbody> </table> <p>Once configured, the incoming webhook will be created.</p> <p>Now, when an activity takes place in the third-party application, the incoming webhook will be triggered and the action mentioned in the function will be executed.</p> <h3 id="view-logs">View Logs</h3> <p>You can view the list of all the incoming webhooks that have been executed in Zoho Inventory under the View Logs section from the Incoming webhooks’ edit page.</p> <img alt="view logs" src="/inventory/help/images/settings/incoming-webhooks/view-logs.png" width="700" /> <img alt="View Logs" src="/inventory/help/images/settings/incoming-webhooks/view-logs2.png" width="700" /> <h3 id="edit-delete">Edit or Delete Incoming Webhooks</h3> <p>You can edit or delete the incoming webhooks that you have created in Zoho Inventory. Here’s how:</p> <ul> <li>Go to the <em>Incoming Webhooks</em> section under <em>Developer Space</em>.</li> <li>Click the down arrow next to the incoming webhook that you wish to edit or delete.</li> <li>Click <strong>Edit</strong> or <strong>Delete</strong>.</li> </ul> <img alt="Edit" src="/inventory/help/images/settings/incoming-webhooks/edit.png" width="700" /> </div> <div id="scroll-top-navigator" class="scroll-top text-center scroll-hidden no-print"> <div class="bg-img"></div> TOP </div> <div id="zom-app-popup" class="popup-banner scroll-hidden no-print"> <div style="position: relative;"> <div id="popup-close" class="popup-close-btn"> <img alt="Zoho Inventory" src="/inventory/help/images/common/close.svg"> </div> <img class="popup-img-style" alt="Zoho Inventory" src="/inventory/images/inventory-logo-new-white.svg"> <p class="popup-text-style">Simplifying inventory and order management</p> <div> <a class="btn zom-btn-filled zom-access" id="banner-signup-button" href="/inventory/signup?utm_source=help&utm_medium=popup" target="_blank" rel="noopener noreferrer"> SIGN UP - IT'S FREE </a> </div> </div> </div> <div id="zom-app-popup-signed" class="popup-banner scroll-hidden no-print signed"> <div style="position: relative;"> <div id="popup-close-signed" class="popup-close-btn"> <img alt="Zoho Inventory" src="/inventory/help/images/common/close.svg"> </div> <img class="support-agent" alt="Zoho Inventory" src="/inventory/help/images/common/support-agent.png"> <img class="popup-img-style" alt="Zoho Inventory" src="/inventory/images/inventory-logo-new-white.svg"> <p class="popup-text-style">Cannot find what you're looking for&quest;</p> <p class="popup-text-style popup-text-font">We're just a call away.</p> <div> <a class="btn zom-btn-filled zom-access" href="https://assist.zohobookings.com/#/customer/zohoinventorycall?Source=help_docs" target="_blank" rel="noopener noreferrer" style="font-size: 12px !important; padding: 2px; width: 54%;"> Request a callback </a> </div> </div> </div> </div> <div class="help-footer row" id="footer"> <div class="col-md-3 mobile-img-section"> <img src="/inventory/help/images/getting-started/Inventory-mobile.png" alt="Zoho Inventory - Customer Support" class="footer-mobile pull-right"/> </div> <div class="col-sm-5 col-md-3 mobile-apps-description"> <div class="mobile-apps"> <b>Mobile Apps</b> </div> <p style="line-height:1;margin-top:5px;"> Available in all mobile platforms </p> <div> <a href="https://play.google.com/store/apps/details?id=com.zoho.inventory&referrer=utm_source%3Dzom_helpdoc%26utm_medium%3Dfooter_mobile_banner" rel="nofollow" target="_blank" class="mobile-apps-icon"> <img class="icon mobile-icon" src="/inventory/help/images/getting-started/android.svg"> </a> <a href="https://apps.apple.com/app/apple-store/id1037960494?pt=423641&ct=help_page_footer&mt=8" rel="nofollow" target="_blank" class="mobile-apps-icon"> <img class="icon mobile-icon" src="/inventory/help/images/getting-started/apple.svg"> </a> </div> <span class="font-xs lg-show">漏 2023, Zoho Corporation Pvt. 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