Stock Counts | User Guide | Zoho Inventory

<!DOCTYPE html> <html lang="en"> <head> <title>Stock Counts | User Guide | Zoho Inventory</title> <meta name="description" content="Stock Counting or Stock taking is when you manually check and record the stock of an item and match them to the system records."/> <meta http-equiv="Content-Type" content="text/html; charset=utf-8"/> <meta name="viewport" content="width=device-width, initial-scale=1"> <link rel="SHORTCUT ICON" href="https://www.zohowebstatic.com/sites/zweb/images/favicon.ico" type="image/x-icon"> <link href="/inventory/styles/common/zoho-puvi.css" rel="stylesheet" type="text/css"> <link href="/inventory/styles/bootstrap.min.css" rel="stylesheet" type="text/css"> <link href="/inventory/help/styles/help.css" rel="stylesheet" type="text/css"> <link rel="alternate" hreflang="x-default" href="https://www.zoho.com/inventory/help/items/stock-counts.html"> <link rel="alternate" hreflang="en-gb" href="https://www.zoho.com/uk/inventory/help/items/stock-counts.html"> <link rel="alternate" hreflang="de-de" href="https://www.zoho.com/de-de/inventory/help/items/stock-counts.html"> <link rel="alternate" hreflang="es-mx" href="https://www.zoho.com/es-mx/inventory/help/items/stock-counts.html"> <link rel="alternate" hreflang="en-us" href="https://www.zoho.com/us/inventory/help/items/stock-counts.html"> <link rel="alternate" hreflang="en-ca" href="https://www.zoho.com/ca/inventory/help/items/stock-counts.html"> <link rel="alternate" hreflang="en-au" href="https://www.zoho.com/au/inventory/help/items/stock-counts.html"> <link rel="alternate" hreflang="en-in" href="https://www.zoho.com/in/inventory/help/items/stock-counts.html"> <link rel="alternate" hreflang="en-ae" href="https://www.zoho.com/ae/inventory/help/items/stock-counts.html"> <link rel="alternate" hreflang="en-sa" href="https://www.zoho.com/sa/inventory/help/items/stock-counts.html"> <link rel="alternate" hreflang="en-bh" href="https://www.zoho.com/bh/inventory/help/items/stock-counts.html"> <link rel="alternate" hreflang="en-za" href="https://www.zoho.com/za/inventory/help/items/stock-counts.html"> <link rel="alternate" hreflang="en-kw" href="https://www.zoho.com/kw/inventory/help/items/stock-counts.html"> <link rel="alternate" hreflang="en-om" href="https://www.zoho.com/om/inventory/help/items/stock-counts.html"> <link rel="alternate" hreflang="en-qa" href="https://www.zoho.com/qa/inventory/help/items/stock-counts.html"> <link rel="alternate" hreflang="en-ke" href="https://www.zoho.com/ke/inventory/help/items/stock-counts.html"> <link rel="canonical" href="https://www.zoho.com/inventory/help/items/stock-counts.html"> </head> <body> <div class="navbar-header" style="position:fixed;z-index:200;"> <a class="navbar-brand" href="/inventory/" style="padding:15px 58px;position:relative;z-index:200;"> <img alt="Zoho Inventory" src="/inventory/images/inventory-logo-new-helpdocs.svg"/> </a> <div class="edition-box-placing"> <div class="col-md-1 col-xs-2 edition-topx" style="padding-left:0;"> <div class="edition-selection-block"> <div onfocusout="hideSelectList()"> <div class="edition-select-box" onclick="selectListAction()"> <a href="javascript:void(0)"> <div class="edition-image-global"></div> <div class="edition-dropdown"><b class="select-caret"></b></div> </a> </div> <div class="edition-select-list"> <div class="edition-select-list-item" onclick="switchEdition('global')"> <a href="javascript:void(0)"> <div class="edition-image-global"></div> <div class="edition-label">Global</div> </a> </div> <div class="edition-select-list-item" onclick="switchEdition('au')"> <a href="javascript:void(0)"> <div class="edition-image-australia"></div> <div class="edition-label">Australia</div> </a> </div> <div class="edition-select-list-item" onclick="switchEdition('bh')"> <a href="javascript:void(0)"> <div class="edition-image-bahrain"></div> <div class="edition-label">Bahrain</div> </a> </div> <div class="edition-select-list-item" onclick="switchEdition('ca')"> <a href="javascript:void(0)"> <div class="edition-image-canada"></div> <div class="edition-label">Canada</div> </a> </div> <div class="edition-select-list-item" onclick="switchEdition('de-de')"> <a href="javascript:void(0)"> <div class="edition-image-germany"></div> <div class="edition-label">Germany</div> </a> </div> <div class="edition-select-list-item" onclick="switchEdition('in')"> <a href="javascript:void(0)"> <div class="edition-image-india"></div> <div class="edition-label">India</div> </a> </div> <div class="edition-select-list-item" onclick="switchEdition('ke')"> <a href="javascript:void(0)"> <div class="edition-image-ke"></div> <div class="edition-label">Kenya</div> </a> </div> <div class="edition-select-list-item" onclick="switchEdition('kw')"> <a href="javascript:void(0)"> <div class="edition-image-kw"></div> <div class="edition-label">Kuwait</div> </a> </div> <div class="edition-select-list-item" onclick="switchEdition('es-mx')"> <a href="javascript:void(0)"> <div class="edition-image-es-mx"></div> <div class="edition-label">Mexico</div> </a> </div> <div class="edition-select-list-item" onclick="switchEdition('om')"> <a href="javascript:void(0)"> <div class="edition-image-oman"></div> <div class="edition-label">Oman</div> </a> </div> <div class="edition-select-list-item" onclick="switchEdition('qa')"> <a href="javascript:void(0)"> <div class="edition-image-qa"></div> <div class="edition-label">Qatar</div> </a> </div> <div class="edition-select-list-item" onclick="switchEdition('sa')"> <a href="javascript:void(0)"> <div class="edition-image-saudi"></div> <div class="edition-label">Saudi Arabia</div> </a> </div> <div class="edition-select-list-item" onclick="switchEdition('za')"> <a href="javascript:void(0)"> <div class="edition-image-south-africa"></div> <div class="edition-label">South Africa</div> </a> </div> <div class="edition-select-list-item" onclick="switchEdition('ae')"> <a href="javascript:void(0)"> <div class="edition-image-uae"></div> <div class="edition-label">U.A.E</div> </a> </div> <div class="edition-select-list-item" onclick="switchEdition('uk')"> <a href="javascript:void(0)"> <div class="edition-image-uk"></div> <div class="edition-label">United Kingdom</div> </a> </div> <div class="edition-select-list-item" onclick="switchEdition('us')"> <a href="javascript:void(0)"> <div class="edition-image-us"></div> <div class="edition-label">United States</div> </a> </div> </div> </div> </div> </div> </div> </div> <div class="modal-edition-box" id="modal-edition-box" style="display: none;"> <div class="modal-edition-box-backdrp"></div> <div class="modal-edition-box-container" id="modal-edition-box-container"> <div class="modal-edition-box-content"> <h4 id="edition-box-title"></h4> <div class="edition-box-desc" id="edition-box-desc"></div> <div class="edition-box-prim-button" id="edition-box-prim-button"> </div> <div class="edition-box-sec-button" id="edition-box-sec-button"> </div> </div> </div> </div> <div class="searchband no-print" style="top: 0px;background:white;"> <button type="button" class="navbar-toggle collapsed" id="main-menu" style="z-index:10; margin: 0px; background:none;border:none;"> <div class="mobile-home-icon"></div> </button> <button type="button" class="navbar-toggle collapsed sidebar-toggler" style=" margin-top:10px" id="toggler"> <span class="icon-bar"></span> <span class="icon-bar"></span> <span class="icon-bar"></span> </button> <div class="logo-mobile col-xs-4"> <a href="/inventory/"> <img alt="Zoho Inventory" src="/inventory/images/inventory-logo-new-helpdocs.svg"/> </a> <div class="col-md-1 col-xs-2 edition-topx"> <div class="edition-selection-block"> <div onfocusout="hideSelectList()"> <div class="edition-select-box" onclick="selectListAction()"> <a href="javascript:void(0)"> <div class="edition-image-global"></div> <div class="edition-dropdown"><b class="select-caret"></b></div> </a> </div> <div class="edition-select-list"> <div class="edition-select-list-item" onclick="switchEdition('global')"> <a href="javascript:void(0)"> <div class="edition-image-global"></div> <div class="edition-label">Global</div> </a> </div> <div class="edition-select-list-item" onclick="switchEdition('au')"> <a href="javascript:void(0)"> <div class="edition-image-australia"></div> <div class="edition-label">Australia</div> </a> </div> <div class="edition-select-list-item" onclick="switchEdition('bh')"> <a href="javascript:void(0)"> <div class="edition-image-bahrain"></div> <div class="edition-label">Bahrain</div> </a> </div> <div class="edition-select-list-item" onclick="switchEdition('ca')"> <a href="javascript:void(0)"> <div class="edition-image-canada"></div> <div class="edition-label">Canada</div> </a> </div> <div class="edition-select-list-item" onclick="switchEdition('de-de')"> <a href="javascript:void(0)"> <div class="edition-image-germany"></div> <div class="edition-label">Germany</div> </a> </div> <div class="edition-select-list-item" onclick="switchEdition('in')"> <a href="javascript:void(0)"> <div class="edition-image-india"></div> <div class="edition-label">India</div> </a> </div> <div class="edition-select-list-item" onclick="switchEdition('ke')"> <a href="javascript:void(0)"> <div class="edition-image-ke"></div> <div class="edition-label">Kenya</div> </a> </div> <div class="edition-select-list-item" onclick="switchEdition('kw')"> <a href="javascript:void(0)"> <div class="edition-image-kw"></div> <div class="edition-label">Kuwait</div> </a> </div> <div class="edition-select-list-item" onclick="switchEdition('es-mx')"> <a href="javascript:void(0)"> <div class="edition-image-es-mx"></div> <div class="edition-label">Mexico</div> </a> </div> <div class="edition-select-list-item" onclick="switchEdition('om')"> <a href="javascript:void(0)"> <div class="edition-image-oman"></div> <div class="edition-label">Oman</div> </a> </div> <div class="edition-select-list-item" onclick="switchEdition('qa')"> <a href="javascript:void(0)"> <div class="edition-image-qa"></div> <div class="edition-label">Qatar</div> </a> </div> <div class="edition-select-list-item" onclick="switchEdition('sa')"> <a href="javascript:void(0)"> <div class="edition-image-saudi"></div> <div class="edition-label">Saudi Arabia</div> </a> </div> <div class="edition-select-list-item" onclick="switchEdition('za')"> <a href="javascript:void(0)"> <div class="edition-image-south-africa"></div> <div class="edition-label">South Africa</div> </a> </div> <div class="edition-select-list-item" onclick="switchEdition('ae')"> <a href="javascript:void(0)"> <div class="edition-image-uae"></div> <div class="edition-label">U.A.E</div> </a> </div> <div class="edition-select-list-item" onclick="switchEdition('uk')"> <a href="javascript:void(0)"> <div class="edition-image-uk"></div> <div class="edition-label">United Kingdom</div> </a> </div> <div class="edition-select-list-item" onclick="switchEdition('us')"> <a href="javascript:void(0)"> <div class="edition-image-us"></div> <div class="edition-label">United States</div> </a> </div> </div> </div> </div> </div> </div> <div class="mobile-version text-right"> <div class="col-lg-11 col-md-10 col-sm-10 search-box" style="z-index:1;"> <form action="/inventory/help/search/results.html" class="srchbox clearfix"> <input class="src-input no-print" name="search" placeholder="Search Document" type="text" value=""> </form> </div> </div> <div class="navbar-collapse collapse" id="help-main-menu"> <ul class="nav navbar-nav navbar-right nav-list-position"> <li ><a href="/inventory/kb/general-overview/" target="_blank">FAQ</a></li> <li><a href="/inventory/api/v1/" target="_blank">Developers</a></li> <li><a href="/inventory/support/" target="_blank">Resources</a></li> <li id="help-kb-signup-button"><a class="signin" href="https://accounts.zoho.com/signin?servicename=ZohoInventory&signupurl=https://www.zoho.com/inventory/signup?help.header" target="_blank">Sign In</a></li> </ul> </div> </div> <div class="mobile-search"> <form action="/inventory/help/search/results.html" class="srchbox clearfix"> <input class="src-input no-print" name="search" placeholder="Search Document" type="text" value=""> </form> </div> <div class="help-container" id="help-container"> <div class="help-sidebar" id="side-bar-group"> <div class="sidebar-close"> <span class="icon-close">x</span> CLOSE </div> <ul class="help-main-menu nav nav-pills nav-stacked"> <li class="nested-menu "> <b class="sub-menu-arrow pull-right line-arrow right "></b> <a class="sub-menu-trigger" href="javascript:;">Getting Started</a> <ul class="sub-menu nav nav-stacked" > <li > <a href="/inventory/help/getting-started/sign-up.html">Access Zoho Inventory</a> </li> <li > <a href="/inventory/help/getting-started/login.html">Log In to Zoho Inventory</a> </li> <li > <a href="/inventory/help/getting-started/dashboard.html">The Dashboard</a> </li> <li > <a href="/inventory/help/getting-started/manage-organization.html">Manage Organizations</a> </li> <li > <a href="/inventory/help/getting-started/keyboard-shortcuts.html">Keyboard Shortcuts</a> </li> </ul> </li> <li class="nested-menu "> <b class="sub-menu-arrow pull-right line-arrow right "></b> <a class="sub-menu-trigger" href="javascript:;">Settings</a> <ul class="sub-menu nav nav-stacked" > <li > <a href="/inventory/help/settings/settings-overview.html">Settings - Overview</a> </li> <li > <a href="/inventory/help/settings/organization-settings.html">Organization Profile</a> </li> <li > <a href="/inventory/help/settings/users.html">Users & Roles</a> </li> <li > <a href="/inventory/help/settings/preferences.html">Preferences</a> </li> <li > <a href="/inventory/help/settings/currencies.html">Currencies</a> </li> <li > <a href="/inventory/help/settings/sub-accounts.html">Sub Accounts</a> </li> <li > <a href="/inventory/help/settings/taxes.html">Taxes</a> </li> <li > <a href="/inventory/help/settings/reporting-tags.html">Reporting Tags</a> </li> <li > <a href="/inventory/help/settings/templates.html">PDF Templates</a> </li> <li > <a href="/inventory/help/settings/emails.html">Emails</a> </li> <li > <a href="/inventory/help/settings/reminders.html">Reminders</a> </li> <li > <a href="/inventory/help/settings/automation.html">Automation</a> </li> <li > <a href="/inventory/help/settings/connections.html">Connections</a> </li> <li > <a href="/inventory/help/web-tabs/index.html">Web Tabs</a> </li> <li > <a href="/inventory/help/settings/incoming-webhooks.html">Incoming Webhooks</a> </li> <li > <a href="/inventory/help/import-export/data-backup.html">Data Backup</a> </li> <li > <a href="/inventory/help/subscription/subscription.html">Subscription</a> </li> <li > <a href="/inventory/help/settings/privacy-and-security.html">Privacy & Security</a> </li> </ul> </li> <li class="nested-menu "> <b class="sub-menu-arrow pull-right line-arrow right "></b> <a class="sub-menu-trigger" href="javascript:;">Documents</a> <ul class="sub-menu nav nav-stacked" > <li > <a href="/inventory/help/documents/documents.html">Documents - Overview</a> </li> </ul> </li> <li class="nested-menu "> <b class="sub-menu-arrow pull-right line-arrow right "></b> <a class="sub-menu-trigger" href="javascript:;">Locations</a> <ul class="sub-menu nav nav-stacked" > <li > <a href="/inventory/help/locations.html">Overview</a> </li> <li > <a href="/inventory/help/locations/basic-functions.html">Basic Functions in Locations</a> </li> <li > <a href="/inventory/help/locations/functions.html">Functions in Locations</a> </li> <li > <a href="/inventory/help/locations/other-actions.html">Other Actions for Locations</a> </li> </ul> </li> <li class="nested-menu "> <b class="sub-menu-arrow pull-right line-arrow right "></b> <a class="sub-menu-trigger" href="javascript:;">Warehouses</a> <ul class="sub-menu nav nav-stacked" > <li > <a href="/inventory/help/warehouses/warehouses-overview.html">Overview</a> </li> <li > <a href="/inventory/help/warehouses/warehouse-operations.html">Warehouse Operations</a> </li> <li > <a href="/inventory/help/warehouses/transfer-orders.html">Transfer Orders</a> </li> </ul> </li> <li class="nested-menu "> <b class="sub-menu-arrow pull-right line-arrow right "></b> <a class="sub-menu-trigger" href="javascript:;">Customers & Vendors</a> <ul class="sub-menu nav nav-stacked" > <li > <a href="/inventory/help/contacts/contacts-overview.html">Overview</a> </li> <li > <a href="/inventory/help/contacts/contact-details-page.html">Details Page</a> </li> <li > <a href="/inventory/help/contacts/manage-contacts.html">Manage Customers & Vendors</a> </li> <li > <a href="/inventory/help/contacts/customer-credit-limit.html">Customer Credit Limit</a> </li> </ul> </li> <li class="nested-menu open"> <b class="sub-menu-arrow pull-right line-arrow down "></b> <a class="sub-menu-trigger" href="javascript:;">Items, Groups and Composites</a> <ul class="sub-menu nav nav-stacked" > <li > <a href="/inventory/help/items/items-overview.html">Items</a> </li> <li > <a href="/inventory/help/items/item-groups.html">Item Groups</a> </li> <li > <a href="/inventory/help/items/composite-items.html">Composite Items</a> </li> <li > <a href="/inventory/help/items/item-managing.html">More Actions on Items</a> </li> <li > <a href="/inventory/help/items/item-details.html">Item Details Page</a> </li> <li > <a href="/inventory/help/items/saleschannel-items.html">Sales Channel Items</a> </li> <li class="active" > <a href="/inventory/help/items/stock-counts.html">Stock Counts</a> </li> <li > <a href="/inventory/help/items/item-categories.html">Item Categories</a> </li> <li > <a href="/inventory/help/items/price-list.html">Price Lists</a> </li> <li > <a href="/inventory/help/items/inventory-adjustments.html">Inventory Adjustments</a> </li> </ul> </li> <li class="nested-menu "> <b class="sub-menu-arrow pull-right line-arrow right "></b> <a class="sub-menu-trigger" href="javascript:;">Bin Locations</a> <ul class="sub-menu nav nav-stacked" > <li > <a href="/inventory/help/bin-locations/index.html">Bin Locations</a> </li> </ul> </li> <li class="nested-menu "> <b class="sub-menu-arrow pull-right line-arrow right "></b> <a class="sub-menu-trigger" href="javascript:;">Advanced Inventory Tracking</a> <ul class="sub-menu nav nav-stacked" > <li > <a href="/inventory/help/advanced-inventory-tracking/batch-tracking.html">Batch Tracking</a> </li> <li > <a href="/inventory/help/advanced-inventory-tracking/serial-number-tracking.html">Serial Number Tracking</a> </li> </ul> </li> <li class="nested-menu "> <b class="sub-menu-arrow pull-right line-arrow right "></b> <a class="sub-menu-trigger" href="javascript:;">Retainer Invoices</a> <ul class="sub-menu nav nav-stacked" > <li > <a href="/inventory/help/retainer-invoices/index.html">Overview</a> </li> <li > <a href="/inventory/help/retainer-invoices/manage-retainer-invoices.html">Manage Retainer Invoices</a> </li> </ul> </li> <li class="nested-menu "> <b class="sub-menu-arrow pull-right line-arrow right "></b> <a class="sub-menu-trigger" href="javascript:;">Sales Orders</a> <ul class="sub-menu nav nav-stacked" > <li > <a href="/inventory/help/sales-orders/sales-orders-overview.html">Sales Orders Overview</a> </li> <li > <a href="/inventory/help/sales-orders/sales-order-creation.html">Creating Sales Orders</a> </li> <li > <a href="/inventory/help/sales-orders/sales-order-managing.html">Managing Sales Orders</a> </li> <li > <a href="/inventory/help/sales-orders/other-actions.html">More Actions</a> </li> <li > <a href="/inventory/help/sales-orders/packages.html">Packages</a> </li> <li > <a href="/inventory/help/sales-orders/package-geometry.html">Package Geometry</a> </li> <li > <a href="/inventory/help/sales-orders/shipments.html">Shipments</a> </li> <li > <a href="/inventory/help/sales-orders/sales-order-cycle.html">Sales Order Cycle</a> </li> <li > <a href="/inventory/help/sales-orders/sales-persons.html">Salespersons</a> </li> </ul> </li> <li class="nested-menu "> <b class="sub-menu-arrow pull-right line-arrow right "></b> <a class="sub-menu-trigger" href="javascript:;">Invoices</a> <ul class="sub-menu nav nav-stacked" > <li > <a href="/inventory/help/invoice/index.html">Invoices Overview</a> </li> <li > <a href="/inventory/help/invoice/record-payment.html">Recording Payments</a> </li> <li > <a href="/inventory/help/invoice/more-actions.html">More Actions</a> </li> </ul> </li> <li class="nested-menu "> <b class="sub-menu-arrow pull-right line-arrow right "></b> <a class="sub-menu-trigger" href="javascript:;">Picklists</a> <ul class="sub-menu nav nav-stacked" > <li > <a href="/inventory/help/picklist/index.html">Picklist - Overview</a> </li> </ul> </li> <li class="nested-menu "> <b class="sub-menu-arrow pull-right line-arrow right "></b> <a class="sub-menu-trigger" href="javascript:;">Payments Received</a> <ul class="sub-menu nav nav-stacked" > <li > <a href="/inventory/help/payments-received/payments-received.html">Payments Received</a> </li> </ul> </li> <li class="nested-menu "> <b class="sub-menu-arrow pull-right line-arrow right "></b> <a class="sub-menu-trigger" href="javascript:;">Sales Returns</a> <ul class="sub-menu nav nav-stacked" > <li > <a href="/inventory/help/sales-returns/sales-returns-overview.html">Overview</a> </li> </ul> </li> <li class="nested-menu "> <b class="sub-menu-arrow pull-right line-arrow right "></b> <a class="sub-menu-trigger" href="javascript:;">Purchase Transactions</a> <ul class="sub-menu nav nav-stacked" > <li > <a href="/inventory/help/purchase-orders/purchase-orders-overview.html">Purchase Transactions - Overview</a> </li> <li > <a href="/inventory/help/purchase-orders/purchase-order-creation.html">Managing Purchase Orders</a> </li> <li > <a href="/inventory/help/purchase-orders/purchase-import-export.html">Importing & Exporting purchases</a> </li> <li > <a href="/inventory/help/purchase-orders/purchase-receive.html">Purchase Receives</a> </li> <li > <a href="/inventory/help/purchase-orders/bills.html">Bills</a> </li> <li > <a href="/inventory/help/purchase-orders/other-actions.html">More Actions</a> </li> </ul> </li> <li class="nested-menu "> <b class="sub-menu-arrow pull-right line-arrow right "></b> <a class="sub-menu-trigger" href="javascript:;">Payments Made</a> <ul class="sub-menu nav nav-stacked" > <li > <a href="/inventory/help/payments-made/payments-made.html">Payments Made</a> </li> </ul> </li> <li class="nested-menu "> <b class="sub-menu-arrow pull-right line-arrow right "></b> <a class="sub-menu-trigger" href="javascript:;">Vendor Credits</a> <ul class="sub-menu nav nav-stacked" > <li > <a href="/inventory/help/vendor-credits/index.html">Overview - Vendor Credits</a> </li> <li > <a href="/inventory/help/vendor-credits/functions.html">Basic Functions in Vendor Credits</a> </li> <li > <a href="/inventory/help/vendor-credits/manage.html">Manage Vendor Credits</a> </li> </ul> </li> <li class="nested-menu "> <b class="sub-menu-arrow pull-right line-arrow right "></b> <a class="sub-menu-trigger" href="javascript:;">Dropshipment</a> <ul class="sub-menu nav nav-stacked" > <li > <a href="/inventory/help/drop-shipments/drop-shipments.html">Dropshipment</a> </li> </ul> </li> <li class="nested-menu "> <b class="sub-menu-arrow pull-right line-arrow right "></b> <a class="sub-menu-trigger" href="javascript:;">Backorder</a> <ul class="sub-menu nav nav-stacked" > <li > <a href="/inventory/help/backorder/backorders.html">Backorder</a> </li> </ul> </li> <li class="nested-menu "> <b class="sub-menu-arrow pull-right line-arrow right "></b> <a class="sub-menu-trigger" href="javascript:;">Transaction Approval</a> <ul class="sub-menu nav nav-stacked" > <li > <a href="/inventory/help/transaction-approval/transaction-approval.html">Overview</a> </li> <li > <a href="/inventory/help/transaction-approval/transaction-approval-process.html">Approval Process</a> </li> <li > <a href="/inventory/help/transaction-approval/manage-approvals.html">Manage Approvals</a> </li> </ul> </li> <li class="nested-menu "> <b class="sub-menu-arrow pull-right line-arrow right "></b> <a class="sub-menu-trigger" href="javascript:;">Contextual Chat</a> <ul class="sub-menu nav nav-stacked" > <li > <a href="/inventory/help/contextual-chat/contextual-chat.html">Contextual Chat</a> </li> </ul> </li> <li class="nested-menu "> <b class="sub-menu-arrow pull-right line-arrow right "></b> <a class="sub-menu-trigger" href="javascript:;">Tasks</a> <ul class="sub-menu nav nav-stacked" > <li > <a href="/ae/inventory/help/tasks/tasks.html">Tasks</a> </li> </ul> </li> <li class="nested-menu "> <b class="sub-menu-arrow pull-right line-arrow right "></b> <a class="sub-menu-trigger" href="javascript:;">Customer Portal</a> <ul class="sub-menu nav nav-stacked" > <li > <a href="/inventory/help/customer-portal/index.html">Customer Portal Overview</a> </li> <li > <a href="/inventory/help/customer-portal/preferences.html">Customer Portal Preferences</a> </li> <li > <a href="/inventory/help/customer-portal/functions.html">Functions in Customer Portal</a> </li> </ul> </li> <li class="nested-menu "> <b class="sub-menu-arrow pull-right line-arrow right "></b> <a class="sub-menu-trigger" href="javascript:;">Vendor Portal</a> <ul class="sub-menu nav nav-stacked" > <li > <a href="/inventory/help/vendor-portal/index.html">Vendor Portal</a> </li> </ul> </li> <li class="nested-menu "> <b class="sub-menu-arrow pull-right line-arrow right "></b> <a class="sub-menu-trigger" href="javascript:;">Zoho App Integrations</a> <ul class="sub-menu nav nav-stacked" > <li > <a href="/inventory/help/integrations/advanced-analytics.html">Zoho Analytics</a> </li> <li > <a href="/inventory/help/integrations/crm-integrations.html">Zoho CRM</a> </li> <li > <a href="/inventory/help/integrations/desk-integration.html">Zoho Desk</a> </li> <li > <a href="/inventory/help/integrations/commerce-integration.html">Zoho Commerce</a> </li> <li > <a href="/inventory/help/integrations/cliq-integration.html">Zoho Cliq</a> </li> <li > <a href="/inventory/help/integrations/salesiq.html">Zoho SalesIQ</a> </li> <li > <a href="/inventory/help/integrations/sign-integration.html">Zoho Sign</a> </li> <li > <a href="/inventory/help/integrations/zoho-mail-integration.html">Zoho Mail</a> </li> <li > <a href="/inventory/help/integrations/zoho-notebook-integration.html">Zoho Notebook</a> </li> </ul> </li> <li class="nested-menu "> <b class="sub-menu-arrow pull-right line-arrow right "></b> <a class="sub-menu-trigger" href="javascript:;">Integrations</a> <ul class="sub-menu nav nav-stacked" > <li > <a href="/inventory/help/integrations/integrations-overview.html">Integrations - Overview</a> </li> <li > <a href="/inventory/help/integrations/aftership-integration.html">Shipment Tracking</a> </li> <li > <a href="/inventory/help/integrations/easyship-integration.html">Easyship</a> </li> <li > <a href="/inventory/help/integrations/sales-channel.html">Marketplace & Shopping Cart</a> </li> <li > <a href="/inventory/help/integrations/paypal.html">Paypal</a> </li> <li > <a href="/inventory/help/integrations/shipping-integration.html">Shipping Carriers</a> </li> <li > <a href="/inventory/help/integrations/online-payments.html">Online Payments</a> </li> <li > <a href="/inventory/help/integrations/accounting-integrations.html">Accounting</a> </li> <li > <a href="/inventory/help/integrations/whatsapp-integration.html">WhatsApp</a> </li> <li > <a href="/inventory/help/integrations/gapps-inventory.html">G Suite</a> </li> <li > <a href="/inventory/help/integrations/slack-integration.html">Slack</a> </li> <li > <a href="/inventory/help/integrations/avalara-integration.html">Avalara</a> </li> <li > <a href="/inventory/help/integrations/office365-integration.html">Microsoft 365</a> </li> <li > <a href="/inventory/help/integrations/twilio.html">Twilio</a> </li> <li > <a href="/inventory/help/integrations/zsc-key.html">Zoho Inventory ZSC Key</a> </li> <li > <a href="/inventory/help/integrations/envia-integration.html">Envia</a> </li> </ul> </li> <li class="nested-menu "> <b class="sub-menu-arrow pull-right line-arrow right "></b> <a class="sub-menu-trigger" href="javascript:;">Import & Export</a> <ul class="sub-menu nav nav-stacked" > <li > <a href="/inventory/help/import-export/index.html">Overview</a> </li> <li > <a href="/inventory/help/import-export/import.html">Importing Data</a> </li> <li > <a href="/inventory/help/import-export/export.html">Exporting Data</a> </li> </ul> </li> <li class="nested-menu "> <b class="sub-menu-arrow pull-right line-arrow right "></b> <a class="sub-menu-trigger" href="javascript:;">Reports</a> <ul class="sub-menu nav nav-stacked" > <li > <a href="/inventory/help/reports/reports-overview.html">Reports Overview</a> </li> <li > <a href="/inventory/help/reports/managing-reports.html">Managing Reports</a> </li> <li > <a href="/inventory/help/reports/inventory-reports.html">Inventory Reports</a> </li> <li > <a href="/inventory/help/reports/sales-reports.html">Sales Reports</a> </li> <li > <a href="/inventory/help/reports/purchase-reports.html">Purchase Reports</a> </li> <li > <a href="/inventory/help/reports/activity-reports.html">Activity Reports</a> </li> </ul> </li> <li class="nested-menu "> <b class="sub-menu-arrow pull-right line-arrow right "></b> <a class="sub-menu-trigger" href="javascript:;">Migration Guide</a> <ul class="sub-menu nav nav-stacked" > <li > <a href="/inventory/help/migration/migration-general.html">General Migration</a> </li> </ul> </li> <li class="nested-menu "> <b class="sub-menu-arrow pull-right line-arrow right "></b> <a class="sub-menu-trigger" href="javascript:;">What's New</a> <ul class="sub-menu nav nav-stacked" > <li > <a href="/inventory/whats-new/index.html">What's New</a> </li> </ul> </li> </ul> </div> <div class="help-content" id="content"> <form class="print-form"> <input type="button" class="print-icon" name="print" value="" title="Print this page" alt="Print this page" onclick="javascript:window.print()"> </form> <h2 class="product-logo to-print" translate="no"><img src="/inventory/images/inventory-icon-default.svg?v=2"/>Inventory</h2> <h1 id="stock-counts">Stock Counts</h1> <div class="tips-note"><div class="tips-note-img"></div> <p><b>Note:</b> The Stock Counts feature is only available in our Premium and Enterprise plans. It is also available in the Advanced Warehouse Operations add-on for other plans.</p> </div> <p>Stock Counts is when you physically check and record the stock of an item and match them to the system records. Let’s see how Stock Counts works in Zoho Inventory.</p> <div class="side-grid"><h2 id="in-this-page">IN THIS PAGE…</h2> <ul> <li><a href="/inventory/help/items/stock-counts.html#enable-stock-counts">Enable Stock Counts</a></li> <li><a href="/inventory/help/items/stock-counts.html#create-new-stock-count">Create New Stock Count</a></li> <li><a href="/inventory/help/items/stock-counts.html#create-recurring-stock-count">Create Recurring Stock Count</a></li> <li><a href="/inventory/help/items/stock-counts.html#cancel-stock-count">Cancel Stock Count</a></li> <li><a href="/inventory/help/items/stock-counts.html#view-stock-count">View Stock Count</a></li> <li><a href="/inventory/help/items/stock-counts.html#view-recurring-stock-count">View Recurring Stock Count</a></li> <li><a href="/inventory/help/items/stock-counts.html#count-stock-using-mobile">Count Stock Using Mobile App</a></li> <li><a href="/inventory/help/items/stock-counts.html#approve-stock-count">Approve Stock Count</a></li> <li><a href="/inventory/help/items/stock-counts.html#status-of-stock-count">Status of Stock Count</a></li> <li><a href="/inventory/help/items/stock-counts.html#customize-stock-count-columns">Customize Stock Count Columns</a></li> <li><a href="/inventory/help/items/stock-counts.html#refresh-lists">Refresh List</a></li> <li><a href="/inventory/help/items/stock-counts.html#edit-stock-count">Edit Stock Count</a></li> <li><a href="/inventory/help/items/stock-counts.html#clone-stock-count">Clone Stock Count</a></li> <li><a href="/inventory/help/items/stock-counts.html#delete-stock-count">Delete Stock Count</a></li> </ul> </div> <div class="tips-scenario"><div class="tips-scenario-img"></div> <p><b>Scenario 1:</b> Patricia wants to prevent stock outs and overstocking in her retail business. So she started using Zoho Inventory, which helps her maintain a balance between having enough products to meet customer demands without overstocking items.</p> </div> <div class="tips-scenario"><div class="tips-scenario-img"></div> <p><b>Scenario 2:</b> John aims to create an accurate inventory order budget for next year. Using Zoho Inventory, he can easily get a detailed report on the required stock counts on a monthly basis.</p> </div> <h2 id="enable-stock-counts">Enable Stock Counts</h2> <div class="tips-note"><div class="tips-note-img"></div> <p><b>Note:</b> <a href=“https://www.zoho.com/in/inventory/help/warehouses/warehouses-overview.html#enable-multiwarehouse” target="_blank"> Multi-warehouse</a> must be enabled in order to use stock counts feature.</p> </div> <p>You will have to enable the Stock Count module in order to create and match stock counts in Zoho Inventory. To do this:</p> <ul> <li>Go to <strong>Settings</strong> on the top right corner of the page.</li> <li>Select <strong>General</strong> under <em>Preferences.</em></li> </ul> <img alt="Enable Stock Counts" src="/inventory/help/images/stock-counting/enable-stock-count.png" width="552" /> <ul> <li>Check the <strong>Stock Counts</strong> option.</li> <li>Click <strong>Save.</strong></li> </ul> <h2 id="create-new-stock-count">Create New Stock Count</h2> <p>Once you’ve enabled stock counts, you can start creating stock counts and assign them to the users in your organisation. To create a new stock count:</p> <ul> <li>Go to <em>Inventory</em> from the left sidebar and navigate to <strong>Stock Counts</strong>.</li> <li>Click the <strong>+ New</strong> button in the top right corner of your page.</li> <li>Fill in the required details.</li> </ul> <img alt="Create New Stock Count" src="/inventory/help/images/stock-counting/create-new-stock-count.png" width="603" /> <table> <thead> <tr> <th>Fields</th> <th>Description</th> </tr> </thead> <tbody> <tr> <td>Stock Count#</td> <td>This value is auto-generated. Click the gear icon if you want to enter a unique number for your stock count.</td> </tr> <tr> <td>Warehouse</td> <td>Select the warehouse where the stocks are to be counted.</td> </tr> <tr> <td>Assign To</td> <td>Select the user to whom you want to assign the stock count.</td> </tr> </tbody> </table> <ul> <li>Click <strong>Next</strong></li> </ul> <p>Once you’ve created the stock count, you’ll be automatically redirected to the page where you can add the items you want to count. Here is how you can add the items:</p> <ul> <li>Click <strong>Select Items</strong> to add the items that you want to count.</li> <li>Choose the items from the list and click <strong>Add items.</strong></li> </ul> <img alt="Create New Stock Count" src="/inventory/help/images/stock-counting/create-new-stock-count2.png" width="568" /> <ul> <li>Click <strong>Save.</strong></li> </ul> <div class="tips-protip"><div class="tips-protip-img"></div> <p><b>Pro Tip:</b> You can check the Schedule Counts option to instantly create a recurring stock count.</p> </div> <h2 id="create-recurring-stock-count">Create Recurring Stock Count</h2> <ul> <li>Go to <em>Inventory</em> and navigate to <strong>Stock Counts.</strong></li> <li>Click the dropdown on the top right corner next to <em>+ New</em> and select <strong>New Recurring.</strong></li> </ul> <img alt="Recurring StockCounts" src="/inventory/help/images/stock-counting/create-recurring-stock-counts.png" width="624" /> <ul> <li>Choose how often you want the stock count to happen.</li> <li>If you want the stock count regularly, select <strong>Periodic</strong> or if you want it on specific days, select <strong>Custom</strong>.</li> <li>Select the start date and time for the count.</li> <li>Determine when the count should stop with <strong>Schedule expires after</strong>.</li> <li>Set a reminder to notify the assigned users before the count starts with <strong>Remind Before</strong>.</li> </ul> <img alt="Create Recurring Stock Counts" src="/inventory/help/images/stock-counting/create-recurring-stock-counts2.png" width="575" /> <ul> <li>Click <strong>Next.</strong></li> <li>Click <strong>Select Items.</strong></li> <li>Choose the items that you want to count and click <strong>Add items.</strong></li> <li>Click <strong>Save</strong>.</li> </ul> <h2 id="cancel-stock-count">Cancel Stock Count</h2> <p>If you wish to stop a stock count, you can cancel it in Zoho Inventory. Here’s how you can do it:</p> <div class="tips-warning"><div class="tips-warning-img"></div> <p><b>Warning:</b> Once you cancel a stock count, it cannot be undone.</p> </div> <ul> <li>Go to <em>Inventory</em> and select <strong>Stock Counts.</strong></li> <li>Select the stock count that you’d like to stop.</li> <li>Click the <strong>Three dots</strong> icon on the top right corner of the page.</li> <li>Click <strong>Cancel.</strong></li> </ul> <div class="tips-note"><div class="tips-note-img"></div> <p><b>Note:</b> You cannot cancel a stock count that is in the Completed status.</p> </div> <h2 id="view-stock-count">View Stock Count</h2> <p>If you have already created a stock count, you can view them in the Stock Counts module. Here’s how you can do it:</p> <ul> <li>Go to <em>Inventory</em> and select <strong>Stock Counts.</strong></li> <li>Select the stock count you want to view.</li> </ul> <img alt="View Stock Counts" src="/inventory/help/images/stock-counting/view-stock-counts.png" width="624" /> <h2 id="view-recurring-stock-count">View Recurring Stock Count</h2> <p>You can view the recurring stock count that you have created in Zoho Inventory. Here’s how you can do it:</p> <ul> <li>Go to <em>Inventory</em> and select <strong>Stock Counts.</strong></li> <li>Click <strong>View Recurring Counts</strong> on the top right of your page.</li> </ul> <img alt="Create Recurring Stock Counts" src="/inventory/help/images/stock-counting/view-recurring-stock.png" width="624" /> <h2 id="count-stock-using-mobile">Count Stock Using Mobile App</h2> <p>You can count stock only using the mobile app. Here’s how:</p> <ul> <li>Open your Zoho Inventory mobile app and sign in.</li> <li>Tap the <strong>More</strong> icon at the bottom right corner of the screen.</li> </ul> <img alt="Count Stock Using Mobile App" src="/inventory/help/images/stock-counting/count-stock-using-mobile-app.png" width="250" /> <ul> <li>Tap <strong>Stock Counting</strong> under the <em>Items</em> section.</li> </ul> <img alt="Count Stock Using Mobile App" src="/inventory/help/images/stock-counting/count-stock-using-mobile-app2.png" width="250" /> <ul> <li>Select the <strong>Stock Count</strong> task you want to count.</li> </ul> <img alt="Count Stock Using Mobile App" src="/inventory/help/images/stock-counting/count-stock-using-mobile-app3.png" width="500" /> <ul> <li>Tap <strong>Start Counting</strong> at the bottom right. Note that, If batch or serial tracking is enabled for an item, you must enter the relevant details or scan to count it. For non-tracked items, simply enter the quantity.</li> </ul> <img alt="Count Stock Using Mobile App" src="/inventory/help/images/stock-counting/count-stock-using-mobile-app4.png" width="500" /> <ul> <li>Tap <strong>Save</strong> when finished.</li> <li>Tap <strong>Save and Submit</strong> after you’ve finished counting all the items.</li> <li>Tap <strong>Submit</strong> in the pop-up that appears to confirm.</li> </ul> <div class="tips-note"><div class="tips-note-img"></div> <p><b>Note:</b> Other actions like create, edit, and approval can only be done using the web app.</p> </div> <p>Stock Count cannot be started if there’s a mismatch in quantity and available tracking details. The mismatch in quantity and serial numbers could be due to the following reasons:</p> <ul> <li>If Tracking Details Relaxation is enabled, transactions might have been created without serial or batch numbers.</li> <li>If your tracking preference is set to invoices and bills, and packages or receipts were created without tracking details, or vice versa.</li> </ul> <p>Contact your admin to verify these settings and add the missing tracking details to the transaction.</p> <h2 id="approve-stock-count">Approve Stock Count</h2> <p>Once the stock count is submitted using the mobile application. You’ll have to approve the count from the web. Here’s how:</p> <div class="tips-prerequisites"><div class="tips-prerequisites-img"></div> <p><b>Prerequisite:</b> Only users who have access can see the system quantity and approve the stock count. Make sure you have provided the access in <a href=“https://www.zoho.com/inventory/help/settings/users.html” target="_blank">users and roles</a>.</p> </div> <ul> <li>Go to <em>Inventory</em> from the left sidebar and select <strong>Stock Counting.</strong></li> <li>Select the stock count that you want to approve.</li> <li>Click <strong>Start Approving</strong> at the top right corner of the page.</li> </ul> <img alt="Approve Stock Count" src="/inventory/help/images/stock-counting/approve-stock-count.png" width="624" /> <ul> <li>Under All items, you can now approve or reject each stock count.</li> </ul> <img alt="Approve Stock Count" src="/inventory/help/images/stock-counting/approve-stock-count2.png" width="710" /> <ul> <li>If the status is <em>Matched</em>, you can approve or reject as your requirement.</li> <li>If the status is <em>Unmatched</em>, click <strong>Approve</strong> and select an adjustment reason you can <strong>Reject</strong> and schedule another stock count to double check.</li> <li>Approvers can view if items were transacted during the counting process. Click on the <strong>Variation</strong> Badge to display suspected transactions in a sidebar.</li> </ul> <img alt="Approve Stock Count" src="/inventory/help/images/stock-counting/approve-stock-count3.png" width="624" /> <ul> <li>Click <strong>Proceed to Approve</strong> at the bottom left, to confirm.</li> </ul> <img alt="Approve Stock Count" src="/inventory/help/images/stock-counting/approve-stock-count4.png" width="427" /> <ul> <li>Click <strong>Save</strong> in the pop-up that follows to confirm.</li> </ul> <p>Once saved, this inventory adjustment(Quantity Adjustment) will be created under “Cost of Goods Sold” account and by default the reason would be “Stock taking results”. You can customize a default account and reason in Settings <strong>></strong> Items <strong>></strong> Stock Counts.</p> <h2 id="status-of-stock-count">Status of Stock Count</h2> <p>Stock Counting in Zoho Inventory will have the following status:</p> <table> <thead> <tr> <th>Status</th> <th>Description</th> </tr> </thead> <tbody> <tr> <td>Yet To Start</td> <td>You have scheduled a stock count that hasn’t begun yet.</td> </tr> <tr> <td>Counting in Progress</td> <td>The assigned user has started the stock count.</td> </tr> <tr> <td>Pending Approval</td> <td>The assigned user has completed counting and has submitted for approval. The approval process is yet to begin.</td> </tr> <tr> <td>Completed</td> <td>The stock count has successfully been completed.</td> </tr> <tr> <td>Cancelled</td> <td>A scheduled stock count has been cancelled.</td> </tr> </tbody> </table> <h2 id="customize-stock-count-columns">Customize Stock Count Columns</h2> <p>In the Stock Counting module, you can choose the fields to be displayed on the main page. You can rearrange the columns or fields. Here’s how you can do it:</p> <ul> <li>Go to <em>Inventory</em> from the left sidebar and select <strong>Stock Counts.</strong></li> <li>Click the <strong>table</strong> icon on the left side of the page.</li> </ul> <img alt="Customize Stock Count" src="/inventory/help/images/stock-counting/customize-stock-count-columns.png" width="534" /> <ul> <li>Select the fields that you want to display.</li> <li>Rearrange the order of the columns by dragging them.</li> </ul> <img alt="Customize Stock Count" src="/inventory/help/images/stock-counting/customize-stock-count-columns2.png" width="252" /> <ul> <li>Click <strong>Save.</strong></li> </ul> <h2 id="refresh-lists">Refresh List</h2> <p>You can refresh the list of your stock counting. Here’s how you can do it:</p> <ul> <li>Go to <em>Inventory</em> from the left sidebar and select <strong>Stock Counting.</strong></li> <li>Click the <strong>Three dots</strong> icon on the top right corner of the page.</li> <li>Click <strong>Refresh List.</strong></li> </ul> <img alt="Refresh List" src="/inventory/help/images/stock-counting/refresh-list.png" width="178" /> <h2 id="edit-stock-count">Edit Stock Count</h2> <p>You can only edit the details of stock counting while the status is <strong>Yet to Start</strong>. Here’s how</p> <ul> <li>Go to <em>Inventory</em> and select <strong>Stock Counting.</strong></li> <li>Select the stock count you want to edit.</li> </ul> <img alt="Edit Stock Count" src="/inventory/help/images/stock-counting/edit-stock-count.png" width="609" /> <ul> <li>Click <strong>Edit</strong> in the top right corner of your page.</li> <li>Make the necessary changes.</li> <li>Click <strong>Save.</strong></li> </ul> <h2 id="clone-stock-count">Clone Stock Count</h2> <p>You can create a new stock count similar to an existing one by cloning it</p> <ul> <li>Navigate to <em>Inventory</em> and go to <strong>Stock Counting.</strong></li> <li>Select the stock count you want to clone.</li> <li>Click the <strong>three dot</strong> icon on the top right and select <strong>Clone.</strong></li> </ul> <img alt="Clone Stock Count" src="/inventory/help/images/stock-counting/clone-stock-count.png" width="135" /> <ul> <li>You can make any changes if you wish.</li> <li>Click <strong>Save.</strong></li> </ul> <h2 id="delete-stock-count">Delete Stock Count</h2> <p>You can delete any stock count that you have recorded in Zoho Inventory. Here’s how you can do it:</p> <div class="tips-warning"><div class="tips-warning-img"></div> <p><b>Warning:</b> Once you delete a stock count, you cannot retrieve it.</p> </div> <ul> <li>Go to <em>Inventory</em> and select <strong>Stock Counts.</strong></li> <li>Select the stock count you want to delete.</li> </ul> <img alt="Clone Stock Count" src="/inventory/help/images/stock-counting/delete-stock-count.png" width="300" /> <ul> <li>Click the <strong>Three dots</strong> icon on the top right and select <strong>Delete.</strong></li> <li>Click <strong>Delete</strong> in the pop-up that follows to confirm the delete action.</li> </ul> </div> <div id="scroll-top-navigator" class="scroll-top text-center scroll-hidden no-print"> <div class="bg-img"></div> TOP </div> <div id="zom-app-popup" class="popup-banner scroll-hidden no-print"> <div style="position: relative;"> <div id="popup-close" class="popup-close-btn"> <img alt="Zoho Inventory" src="/inventory/help/images/common/close.svg"> </div> <img class="popup-img-style" alt="Zoho Inventory" src="/inventory/images/inventory-logo-new-white.svg"> <p class="popup-text-style">Simplifying inventory and order management</p> <div> <a class="btn zom-btn-filled zom-access" id="banner-signup-button" href="/inventory/signup?utm_source=help&utm_medium=popup" target="_blank" rel="noopener noreferrer"> SIGN UP - IT'S FREE </a> </div> </div> </div> <div id="zom-app-popup-signed" class="popup-banner scroll-hidden no-print signed"> <div style="position: relative;"> <div id="popup-close-signed" class="popup-close-btn"> <img alt="Zoho Inventory" src="/inventory/help/images/common/close.svg"> </div> <img class="support-agent" alt="Zoho Inventory" src="/inventory/help/images/common/support-agent.png"> <img class="popup-img-style" alt="Zoho Inventory" src="/inventory/images/inventory-logo-new-white.svg"> <p class="popup-text-style">Cannot find what you're looking for&quest;</p> <p class="popup-text-style popup-text-font">We're just a call away.</p> <div> <a class="btn zom-btn-filled zom-access" href="https://assist.zohobookings.com/#/customer/zohoinventorycall?Source=help_docs" target="_blank" rel="noopener noreferrer" style="font-size: 12px !important; padding: 2px; width: 54%;"> Request a callback </a> </div> </div> </div> </div> <div class="help-footer row" id="footer"> <div class="col-md-3 mobile-img-section"> <img src="/inventory/help/images/getting-started/Inventory-mobile.png" alt="Zoho Inventory - Customer Support" class="footer-mobile pull-right"/> </div> <div class="col-sm-5 col-md-3 mobile-apps-description"> <div class="mobile-apps"> <b>Mobile Apps</b> </div> <p style="line-height:1;margin-top:5px;"> Available in all mobile platforms </p> <div> <a href="https://play.google.com/store/apps/details?id=com.zoho.inventory&referrer=utm_source%3Dzom_helpdoc%26utm_medium%3Dfooter_mobile_banner" rel="nofollow" target="_blank" class="mobile-apps-icon"> <img class="icon mobile-icon" src="/inventory/help/images/getting-started/android.svg"> </a> <a href="https://apps.apple.com/app/apple-store/id1037960494?pt=423641&ct=help_page_footer&mt=8" rel="nofollow" target="_blank" class="mobile-apps-icon"> <img class="icon mobile-icon" src="/inventory/help/images/getting-started/apple.svg"> </a> </div> <span class="font-xs lg-show">© 2023, Zoho Corporation Pvt. Ltd. All Rights Reserved.</span> </div> <div class="col-sm-7 col-md-6 contact-us-section"> <img class="icon contact-icon" src="/inventory/help/images/getting-started/phone.svg"/> <div class="contact-header"> <b>1800911076</b> </div> <div class="contact-desc">Monday - Friday (9:00 AM to 7:00 PM)</div> <div class="email-section" style="padding-right:0px;margin-top: 20px;"> <img class="icon contact-icon" src="/inventory/help/images/getting-started/mail.svg"/> <div class="contact-header">Email</div> <a class="contact-desc" href="mailto:support@zohoinventory.com">support@zohoinventory.com</a> </div> <div class="forum-section" style="margin-top: 20px;margin-bottom: 20px;"> <div class="contact-header">Join our discussions</div> <span class="contact-desc"> Connect with the Zoho Inventory <a href="https://help.zoho.com/portal/en/community/zoho-inventory" target="_blank" rel="noopener noreferrer">Forum</a> </span> </div> <span class="font-xs lg-hide">© 2023,Zoho Corporation Pvt. Ltd. All Rights Reserved.</span> </div> </div> <script type="text/javascript" src="/inventory/js/jquery-2.1.0.min.js"></script> <script type="text/javascript" src="/finance/js/finance.js"></script> <script type="text/javascript" src="/inventory/js/index.js"></script> <script type="text/javascript">"use strict";var globalSearchIndex=location.search.indexOf("zgs=1");$(document).ready(function(){-1!==globalSearchIndex&&(document.body.classList.add("global-search"),$("a[href]").attr("target","_blank"))});</script> <script src="/inventory/js/edition.js" type="text/javascript"></script> <script type="text/javascript">"use strict";function getCookieValue(e){return decodeURIComponent(document.cookie.replace(new RegExp("(?:(?:^|.*;)\\s*"+encodeURIComponent(e).replace(/[\-\.\+\*]/g,"\\$&")+"\\s*\\=\\s*([^;]*).*$)|^.*$"),"$1"))||null}document.onreadystatechange=function(){if("complete"===document.readyState){var e,o=!!(window.zohouser||{}).DISPLAY_NAME;if(!o&&!getCookieValue("hidePopup"))(e=document.getElementById("zom-app-popup")).classList.remove("scroll-hidden"),e.classList.add("scroll-visible");if(o&&!getCookieValue("hidePopup"))(e=document.getElementById("zom-app-popup-signed")).classList.remove("scroll-hidden"),e.classList.add("scroll-visible")}},document.getElementById("popup-close").addEventListener("click",function(){document.getElementById("zom-app-popup").classList.add("scroll-hidden");var e=new Date;e.setDate(e.getDate()+1),cookieCheck()&&(document.cookie=encodeURIComponent("hidePopup")+"=hidden; path=/; expires="+e)}),document.getElementById("popup-close-signed").addEventListener("click",function(e){document.getElementById("zom-app-popup-signed").classList.add("scroll-hidden");var o=new Date;o.setDate(o.getDate()+1),cookieCheck()&&(document.cookie=encodeURIComponent("hidePopup")+"=hidden; path=/; expires="+o)});</script> <script type="text/javascript"> var name = "ZInventoryRef"; var pageURL = "ZInventoryPageURL"; createCookie(name,pageURL); function zohoGASignupEvent() { } function zohoFedClickEvent() { } function zcTrackClick() { } </script> <script type="text/javascript">(function(w,s){var e=document.createElement("script");e.type="text/javascript";e.async=true;e.src="https://zohotagmanager.cdn.pagesense.io/ztmjs/9e14ca550fb345518206a5a65a40a7a9.js";var x=document.getElementsByTagName("script")[0];x.parentNode.insertBefore(e,x);})(window,"script");</script> <script type="text/javascript"> var $helpContainer = $('#help-container'); var $sideBar = $('#side-bar-group'); var $topband = $('#top-band'); var $searchband = $('.searchband'); var $windowHeight = $(window).height(); var $windowWidth = $(window).width(); var lastScrollTop = 0; $('.nested-menu').click(function (event) { var $target = $(event.target); if ($target.closest('.sub-menu-trigger').length) { var $descendantArrow = $('.sub-menu-arrow', this); var $descendantSubMenu = $('ul', this); if($descendantSubMenu.is(":visible")) { $descendantSubMenu.slideUp(200); $descendantArrow.addClass("right"); $descendantArrow.removeClass("down"); } else { $descendantSubMenu.slideDown(200); $descendantArrow.addClass("down"); $descendantArrow.removeClass("right"); } } }); $(document).ready(function() { $('#content').addClass('show'); }); $("#scroll-top-navigator").click(function (evn) { evn.preventDefault(); $("html, body").animate({ scrollTop: 0 }, 400, function () { window.location.hash = "#content"; }); return false; }); $(window).scroll(function () { var $scrollTopNavigator = $('#scroll-top-navigator'); var presentScrollTop = $(window).scrollTop(); if( presentScrollTop < lastScrollTop) { $scrollTopNavigator.removeClass('scroll-hidden'); $scrollTopNavigator.addClass('scroll-visible'); $searchband.css({position: 'fixed', top: 0, visibility: 'visible', opacity: '1', transition: 'all 0.2s ease 0.2s'}); } else { $searchband.css({position: 'fixed', visibility: 'hidden', opacity: '0', transition: 'all 0.2s ease 0.2s'}); } if (presentScrollTop == 0) { $scrollTopNavigator.removeClass('scroll-visible'); $scrollTopNavigator.addClass('scroll-hidden'); $searchband.css({position: 'relative', top: 0, visibility: 'visible'}); } lastScrollTop = presentScrollTop; }); $(document).click(toggleSideNav); function toggleSideNav (event) { var $target = $(event.target); if ($target.closest('#toggler').length) { $helpContainer.toggleClass('open'); } else if ($target.closest('.sidebar-close').length) { $helpContainer.removeClass('open'); } else if ($target.closest('.help-content').length) { $helpContainer.removeClass('open'); } if($target.closest('#main-menu').length) { $('#help-main-menu').toggleClass('in') } } </script> <script type="text/javascript" defer>"use strict";document.addEventListener("DOMContentLoaded",function(){var e=document.querySelector(".nested-menu.open");if(e)e.scrollIntoView({behavior:"smooth"});else{var o=document.querySelector("li.active");o&&o.scrollIntoView({behavior:"smooth"})}});</script> </body> </html>

CINXE.COM

Stock Counts | User Guide | Zoho Inventory