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<!DOCTYPE html><html lang="en"><head><meta charSet="utf-8" data-next-head=""/><title data-next-head="">Declare a Chat Interaction - Tutorials</title><meta name="description" content="Learn how to declare and process chat interactions in ElevateAI with this comprehensive document. Discover how successful POST requests return an interactionIdentifier that must be stored for future use. Find out how interactions count towards your monthl" data-next-head=""/><meta name="image" content="" data-next-head=""/><meta name="twitter:card" content="summary_large_image" data-next-head=""/><meta name="twitter:title" content="Declare a Chat Interaction - Tutorials" data-next-head=""/><meta name="twitter:description" content="Learn how to declare and process chat interactions in ElevateAI with this comprehensive document. Discover how successful POST requests return an interactionIdentifier that must be stored for future use. 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dark:text-gray-600"><polyline points="9 18 15 12 9 6"></polyline></svg></div></div></a></div><div title="Declare a Transcript"><a href="/tutorials/declare-a-transcript" class="ab-tree-navigation-link ab-tab-focus text-lg cursor-pointer select-none flex items-center justify-between pr-0 pt-0 ab-tree-navigation-link-inactive text-gray-600 dark:text-gray-300 css-1qgkdqx" role="link" tabindex="0"><div class="flex items-center css-9whsf3" title="Declare a Transcript"><span class="truncate">Declare a Transcript</span></div></a></div><div title="Declare a Chat Interaction"><a href="/tutorials/declare-a-chat-interaction" class="ab-tree-navigation-link ab-tab-focus text-lg cursor-pointer select-none flex items-center justify-between pr-0 pt-0 ab-tree-navigation-link-active text-gray-600 dark:text-gray-300 css-sqoowo" role="link" tabindex="0" id="left-nav-link-PUBLISHED-iD41ifX7uC0RZDlb7RbtO"><div class="flex items-center css-9whsf3" title="Declare a Chat Interaction"><span class="truncate">Declare a Chat Interaction</span></div></a></div><div title="Echo Model Supported Languages"><a href="https://docs.elevateai.com/echo-model-supported-languages" class="ab-tree-navigation-link ab-tab-focus text-lg cursor-pointer select-none flex items-center justify-between pr-0 pt-0 ab-tree-navigation-link-inactive text-gray-600 dark:text-gray-300 css-1qgkdqx" role="link" tabindex="0"><div class="flex items-center css-9whsf3" title="Echo Model Supported Languages"><span class="w-7 h-7 shrink-0 mr-4 flex items-center justify-center"><svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" viewBox="0 0 24 24" fill="none" stroke="#d1d5db" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" class="inline"><path d="M18 13v6a2 2 0 0 1-2 2H5a2 2 0 0 1-2-2V8a2 2 0 0 1 2-2h6"></path><polyline points="15 3 21 3 21 9"></polyline><line x1="10" y1="14" x2="21" y2="3"></line></svg></span><span class="truncate">Echo Model Supported Languages</span></div></a></div></div></div><div title="Check the Status"><a class="ab-tree-navigation-link ab-tab-focus cursor-pointer select-none flex items-center justify-between pr-0 pt-0 ab-tree-navigation-link-inactive text-lg text-gray-900 dark:text-white css-1nijpyd" role="link" tabindex="0"><div class="flex items-center css-1ydoibe" title="Check the Status"><span class="truncate">Check the Status</span></div><div class="flex flex-col" role="button" aria-label="expandable"><div class="flex items-center"><svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" class="transform rotate-90 text-gray-300 dark:text-gray-600"><polyline points="9 18 15 12 9 6"></polyline></svg></div></div></a><div class="flex-1 max-w-full pl-7 ml-4"><div title="Check the Processing Status"><a href="/tutorials/check-the-processing-status" class="ab-tree-navigation-link ab-tab-focus text-lg cursor-pointer select-none flex items-center justify-between pr-0 pt-0 ab-tree-navigation-link-inactive text-gray-600 dark:text-gray-300 css-1qgkdqx" role="link" tabindex="0"><div class="flex items-center css-9whsf3" title="Check the Processing Status"><span class="truncate">Check the Processing Status</span></div></a></div><div title="Retrieve Declared Parameters"><a href="/tutorials/retrieve-declared-parameters" class="ab-tree-navigation-link ab-tab-focus text-lg cursor-pointer select-none flex items-center justify-between pr-0 pt-0 ab-tree-navigation-link-inactive text-gray-600 dark:text-gray-300 css-1qgkdqx" role="link" tabindex="0"><div class="flex items-center css-9whsf3" title="Retrieve Declared Parameters"><span class="truncate">Retrieve Declared Parameters</span></div></a></div></div></div><div title="Retrieve Results"><a class="ab-tree-navigation-link ab-tab-focus cursor-pointer select-none flex items-center justify-between pr-0 pt-0 ab-tree-navigation-link-inactive text-lg text-gray-900 dark:text-white css-1nijpyd" role="link" tabindex="0"><div class="flex items-center css-1ydoibe" title="Retrieve Results"><span class="truncate">Retrieve Results</span></div><div class="flex flex-col" role="button" aria-label="expandable"><div class="flex items-center"><svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" class="transform rotate-90 text-gray-300 dark:text-gray-600"><polyline points="9 18 15 12 9 6"></polyline></svg></div></div></a><div class="flex-1 max-w-full pl-7 ml-4"><div title="Get Phrase-by-Phrase Transcript"><a href="/tutorials/get-phrase-by-phrase-transcript" class="ab-tree-navigation-link ab-tab-focus text-lg cursor-pointer select-none flex items-center justify-between pr-0 pt-0 ab-tree-navigation-link-inactive text-gray-600 dark:text-gray-300 css-1qgkdqx" role="link" tabindex="0"><div class="flex items-center css-9whsf3" title="Get Phrase-by-Phrase Transcript"><span class="truncate">Get Phrase-by-Phrase Transcript</span></div></a></div><div title="Get Punctuated Transcript"><a href="/tutorials/get-punctuated-transcript" class="ab-tree-navigation-link ab-tab-focus text-lg cursor-pointer select-none flex items-center justify-between pr-0 pt-0 ab-tree-navigation-link-inactive text-gray-600 dark:text-gray-300 css-1qgkdqx" role="link" tabindex="0"><div class="flex items-center css-9whsf3" title="Get Punctuated Transcript"><span class="truncate">Get Punctuated Transcript</span></div></a></div><div title="Get CX AI"><a href="/tutorials/get-cx-ai" class="ab-tree-navigation-link ab-tab-focus text-lg cursor-pointer select-none flex items-center justify-between pr-0 pt-0 ab-tree-navigation-link-inactive text-gray-600 dark:text-gray-300 css-1qgkdqx" role="link" tabindex="0"><div class="flex items-center css-9whsf3" title="Get CX AI"><span class="truncate">Get CX AI</span></div></a></div></div></div><div title="Generative AI"><a class="ab-tree-navigation-link ab-tab-focus cursor-pointer select-none flex items-center justify-between pr-0 pt-0 ab-tree-navigation-link-inactive text-lg text-gray-900 dark:text-white css-1nijpyd" role="link" tabindex="0"><div class="flex items-center css-1ydoibe" title="Generative AI"><span class="truncate">Generative AI</span></div><div class="flex flex-col" role="button" aria-label="expandable"><div class="flex items-center"><svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" class="transform rotate-90 text-gray-300 dark:text-gray-600"><polyline points="9 18 15 12 9 6"></polyline></svg></div></div></a><div class="flex-1 max-w-full pl-7 ml-4"><div title="ElevateAI Generative AI API calls"><a href="/tutorials/elevateai-generative-ai-api-calls" class="ab-tree-navigation-link ab-tab-focus text-lg cursor-pointer select-none flex items-center justify-between pr-0 pt-0 ab-tree-navigation-link-inactive text-gray-600 dark:text-gray-300 css-1qgkdqx" role="link" tabindex="0"><div class="flex items-center css-9whsf3" title="ElevateAI Generative AI API calls"><span class="truncate">ElevateAI Generative AI API calls</span></div></a></div><div title="Making API Requests for Generative AI Results"><a href="/tutorials/making-api-requests-for-generative-ai-results" class="ab-tree-navigation-link ab-tab-focus text-lg cursor-pointer select-none flex items-center justify-between pr-0 pt-0 ab-tree-navigation-link-inactive text-gray-600 dark:text-gray-300 css-1qgkdqx" role="link" tabindex="0"><div class="flex items-center css-9whsf3" title="Making API Requests for Generative AI Results"><span class="truncate">Making API Requests for Generative AI Results</span></div></a></div><div title="Generative AI API Endpoint Details"><a href="/tutorials/generative-ai-api-endpoint-details" class="ab-tree-navigation-link ab-tab-focus text-lg cursor-pointer select-none flex items-center justify-between pr-0 pt-0 ab-tree-navigation-link-inactive text-gray-600 dark:text-gray-300 css-1qgkdqx" role="link" tabindex="0"><div class="flex items-center css-9whsf3" title="Generative AI API Endpoint Details"><span class="truncate">Generative AI API Endpoint Details</span></div></a></div></div></div><div title="Delete Data"><a href="/tutorials/delete-data" class="ab-tree-navigation-link ab-tab-focus text-lg cursor-pointer select-none flex items-center justify-between pr-0 pt-0 ab-tree-navigation-link-inactive text-gray-600 dark:text-gray-300 css-1qgkdqx" role="link" tabindex="0"><div class="flex items-center css-9whsf3" title="Delete Data"><span class="truncate">Delete Data</span></div></a></div><div title=".Net SDK"><a href="https://github.com/NICEElevateAI/ElevateAI.SDK" target="_blank" class="ab-tree-navigation-link ab-tab-focus text-lg cursor-pointer select-none flex items-center justify-between pr-0 pt-0 ab-tree-navigation-link-inactive text-gray-600 dark:text-gray-300 css-1qgkdqx" role="link" tabindex="0"><div class="flex items-center css-9whsf3" title=".Net SDK"><span class="w-7 h-7 shrink-0 mr-4 flex items-center justify-center"><svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" viewBox="0 0 24 24" fill="none" stroke="#d1d5db" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" class="inline"><path d="M18 13v6a2 2 0 0 1-2 2H5a2 2 0 0 1-2-2V8a2 2 0 0 1 2-2h6"></path><polyline points="15 3 21 3 21 9"></polyline><line x1="10" y1="14" x2="21" y2="3"></line></svg></span><span class="truncate">.Net SDK</span></div></a></div><div title="Python SDK"><a href="https://github.com/NICEElevateAI/ElevateAIPythonSDK/" target="_blank" class="ab-tree-navigation-link ab-tab-focus text-lg cursor-pointer select-none flex items-center justify-between pr-0 pt-0 ab-tree-navigation-link-inactive text-gray-600 dark:text-gray-300 css-1qgkdqx" role="link" tabindex="0"><div class="flex items-center css-9whsf3" title="Python SDK"><span class="w-7 h-7 shrink-0 mr-4 flex items-center justify-center"><svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" viewBox="0 0 24 24" fill="none" stroke="#d1d5db" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" class="inline"><path d="M18 13v6a2 2 0 0 1-2 2H5a2 2 0 0 1-2-2V8a2 2 0 0 1 2-2h6"></path><polyline points="15 3 21 3 21 9"></polyline><line x1="10" y1="14" x2="21" y2="3"></line></svg></span><span class="truncate">Python SDK</span></div></a></div><div title="Java SDK"><a href="https://github.com/NICEElevateAI/ElevateAIJavaSDK" target="_blank" class="ab-tree-navigation-link ab-tab-focus text-lg cursor-pointer select-none flex items-center justify-between pr-0 pt-0 ab-tree-navigation-link-inactive text-gray-600 dark:text-gray-300 css-1qgkdqx" role="link" tabindex="0"><div class="flex items-center css-9whsf3" title="Java SDK"><span class="w-7 h-7 shrink-0 mr-4 flex items-center justify-center"><svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" viewBox="0 0 24 24" fill="none" stroke="#d1d5db" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" class="inline"><path d="M18 13v6a2 2 0 0 1-2 2H5a2 2 0 0 1-2-2V8a2 2 0 0 1 2-2h6"></path><polyline points="15 3 21 3 21 9"></polyline><line x1="10" y1="14" x2="21" y2="3"></line></svg></span><span class="truncate">Java SDK</span></div></a></div></div></div></div><div class="my-2 hidden"><a href="https://www.archbee.com/?utm_campaign=hosted-docs&utm_medium=referral&utm_source=docs.elevateai.com" target="_blank" class="flex items-center justify-center mx-auto unselectable px-4 py-1 h-[40px] border cursor-pointer rounded-lg bg-gray-400/5 border-transparent w-full"><span class="text-gray-600 dark:text-gray-300">Docs powered by</span> <span class="flex items-center gap-1.5 font-semibold text-gray-600 dark:text-gray-100">Archbee</span></a></div></div><div role="main" class="ab-center-column md:flex justify-center grow xl:px-7 xl:overflow-x-hidden"><div class="w-full max-w-[768px]" id="main-column"><div><div class="flex flex-col justify-center pt-4 xl:pt-7"><div class="flex flex-1 w-full justify-center pb-0"><div class="flex flex-initial flex-col w-full"><div class="flex items-center pl-0 pr-2 mb-4 xl:-mt-1.5"><div class="flex"><div><div class="flex text-gray-400 flex-wrap"><div class="flex"><div class="flex pr-2 text-gray-500 dark:text-gray-400 items-center font-semibold css-19pg8bp">Submit an Interaction</div></div></div></div></div></div><h1 class="ab-doc-name h1 font-bold text-5xl break-words w-full max-w-full mt-0 pb-0 xl:-mt-1.5 mb-8 css-ydpz48">Declare a Chat Interaction</h1><div><div id="STRIPE_TEMPLATE_EDITOR" class="archbee-editor-v2 relative flex flex-col electron-no-drag text-lg bg-white text-gray-600 dark:bg-gray-900 dark:text-gray-300 break-words w-full flex-initial max-w-full" data-cy="archbee-editor"><div spellcheck="false" data-cy="plate-content" data-slate-editor="true" data-slate-node="value" contenteditable="false" zindex="-1" style="position:relative;white-space:pre-wrap;word-wrap:break-word"><div data-slate-node="element" class="ab-plugin-wrapper mb-5 mt-10 w-full"><h1 class="ab-h1 heading heading-1 font-bold tracking-tighter text-4xl break-words break-inside-avoid toc-scroll-target text-gray-800 dark:text-gray-100 css-1voruy" placeholder="Heading 1" id="XdVsg" data-cy="heading-one-element"><span data-slate-node="text"><span data-slate-leaf="true"><span data-slate-zero-width="z" data-slate-length="0"></span></span></span><span data-slate-node="element" data-slate-inline="true" class="css-1eolpgr"><span data-slate-node="text"><span data-slate-leaf="true"><span data-slate-string="true">// </span></span></span></span><span data-slate-node="text"><span data-slate-leaf="true"><span data-slate-string="true">Overview </span></span></span><a href="#XdVsg" contenteditable="false" tabindex="0" aria-label="// Overview " class="relative select-none css-14ww1q5"><span class="ml-2"><svg xmlns="http://www.w3.org/2000/svg" width="34" height="34" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" class="p-0.5 copy-link cursor-pointer hidden absolute stroke-current css-1etxbbi"><circle cx="12" cy="5" r="3"></circle><line x1="12" y1="22" x2="12" y2="8"></line><path d="M5 12H2a10 10 0 0 0 20 0h-3"></path></svg></span></a></h1></div><div data-slate-node="element" class="ab-plugin-wrapper mb-5 w-full"><p class="ab-paragraph w-full mt-0 leading-7 break-words text-gray-600 dark:text-gray-300 mb-5"><span data-slate-node="text"><span data-slate-leaf="true"><span data-slate-string="true">The first step in processing any interaction is to </span></span></span><span data-slate-node="text"><span data-slate-leaf="true"><strong data-slate-leaf="true" class="ab-bold font-bold break-words text-gray-800 dark:text-gray-100" data-cy="bold-mark"><span data-slate-string="true">declare the interaction</span></strong></span></span><span data-slate-node="text"><span data-slate-leaf="true"><span data-slate-string="true">.</span></span></span></p></div><div data-slate-node="element" class="ab-plugin-wrapper mb-5 w-full"><p class="ab-paragraph w-full mt-0 leading-7 break-words text-gray-600 dark:text-gray-300 mb-5"><span data-slate-node="text"><span data-slate-leaf="true"><span data-slate-string="true">When the </span></span></span><span data-slate-node="element" data-slate-inline="true" class="css-ugdp2y"><span data-slate-node="text"><span data-slate-leaf="true"><span data-slate-leaf="true" class="ab-code bg-gray-100 dark:bg-gray-800 dark:text-white border border-gray-200 break-words dark:border-gray-700 py-0.5 px-1.5 my-0 mx-0.5 rounded font-mono" style="font-size:14px" data-cy="inline-code-leaf"><strong data-slate-leaf="true" class="ab-bold font-bold break-words text-gray-800 dark:text-gray-100" data-cy="bold-mark"><span data-slate-string="true">POST</span></strong></span></span></span></span><span data-slate-node="text"><span data-slate-leaf="true"><span data-slate-string="true"> request successfully executes, an HTTP status is returned to indicate the request was successful, along with a JSON response containing the </span></span></span><span data-slate-node="text"><span data-slate-leaf="true"><span data-slate-leaf="true" class="ab-code bg-gray-100 dark:bg-gray-800 dark:text-white border border-gray-200 break-words dark:border-gray-700 py-0.5 px-1.5 my-0 mx-0.5 rounded font-mono" style="font-size:14px" data-cy="inline-code-leaf"><span data-slate-string="true">interactionIdentifier</span></span></span></span><span data-slate-node="text"><span data-slate-leaf="true"><span data-slate-string="true">. </span></span></span></p></div><div data-slate-node="element" data-slate-void="true" data-cy="code-editor" id="DVmgCEdwkWZCdiAVX0U6C" class="ab-code-editor ab-hover-out mb-8 ab-plugin-wrapper overflow-hidden transition delay-75 w-full ease-out"><div class="select-none" contenteditable="false"><div contenteditable="false" class="ab-code-editor code-editor select-none ab-hover-out" style="padding-top:38px"><div class="ab-code-editor-language-bar"><div class="hidden xl:block"></div><div class="flex justify-between"><div class="flex flex-1 overflow-x-auto"><div class="flex items-center flex-shrink-0"><div class="flex flex-shrink-0" data-rbd-droppable-id="language-droppable" data-rbd-droppable-context-id="4373"><div class="flex" data-rbd-draggable-context-id="4373" data-rbd-draggable-id="RE5xXqQA22KBmV6gPP861"><div class="ab-code-language-label ab-selected"><span class="flex-shrink-0">Sample API Response</span></div></div></div></div></div><div class="flex items-center whitespace-nowrap"><div class="flex justify-center items-center mr-4 pl-2 cursor-pointer" data-state="closed"><svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"><rect x="9" y="9" width="13" height="13" rx="2" ry="2"></rect><path d="M5 15H4a2 2 0 0 1-2-2V4a2 2 0 0 1 2-2h9a2 2 0 0 1 2 2v1"></path></svg></div></div></div></div><div class="ab-prism-editor w-full break-inside-avoid"><div class="ab-prism-editor-wrap w-full h-full read-only"><div class="ab-code-editor-scroll overflow-x-auto ab-scrollbars overflow-y-hidden flex flex-col max-h-full h-full min-h-[36px] px-4 py-6"><div class="ab-react-simple-code-editor" style="position:relative;text-align:left;box-sizing:border-box;padding:0"><div class="language-clike ab-pre" aria-hidden="true" style="margin:0;border:0;background:none;box-sizing:inherit;display:inherit;font-family:inherit;font-size:inherit;font-style:inherit;font-variant-ligatures:inherit;font-weight:inherit;letter-spacing:inherit;line-height:inherit;tab-size:inherit;text-indent:inherit;text-rendering:inherit;text-transform:inherit;word-break:keep-all;overflow-wrap:break-word;white-space:pre;position:relative;pointer-events:none;padding-top:0;padding-right:0;padding-bottom:0;padding-left:0"><span class="ab-code-line-number flex items-center justify-end absolute text-right pt-[1px] text-[12px] leading-[22px] -left-8 w-6 h-[22px] text-gray-400 dark:text-gray-600">1</span><span class="token punctuation">{</span> <span class="ab-code-line-number flex items-center justify-end absolute text-right pt-[1px] text-[12px] leading-[22px] -left-8 w-6 h-[22px] text-gray-400 dark:text-gray-600">2</span> <span class="token string">"interactionIdentifier"</span><span class="token punctuation">:</span> <span class="token string">"6091d697-9a98-4953-9850-d3e9b82cd5ab"</span> <span class="ab-code-line-number flex items-center justify-end absolute text-right pt-[1px] text-[12px] leading-[22px] -left-8 w-6 h-[22px] text-gray-400 dark:text-gray-600">3</span><span class="token punctuation">}</span> <br /></div><textarea style="margin:0;border:0;background:none;box-sizing:inherit;display:inherit;font-family:inherit;font-size:1rem;font-style:inherit;font-variant-ligatures:inherit;font-weight:inherit;letter-spacing:inherit;line-height:22px;tab-size:inherit;text-indent:inherit;text-rendering:inherit;text-transform:inherit;word-break:keep-all;overflow-wrap:break-word;white-space:pre;position:absolute;top:0;left:0;height:100%;min-width:100%;resize:none;color:inherit;overflow:hidden;-moz-osx-font-smoothing:grayscale;-webkit-font-smoothing:antialiased;-webkit-text-fill-color:transparent;padding-top:0;padding-right:0;padding-bottom:0;padding-left:0" class="npm__react-simple-code-editor__textarea" readonly="" autoCapitalize="off" autoComplete="off" autoCorrect="off" spellcheck="false" data-gramm="false" aria-label="Code editor">{ "interactionIdentifier": "6091d697-9a98-4953-9850-d3e9b82cd5ab" } </textarea><style> /** * Reset the text fill color so that placeholder is visible */ .npm__react-simple-code-editor__textarea:empty { -webkit-text-fill-color: inherit !important; } /** * Hack to apply on some CSS on IE10 and IE11 */ @media all and (-ms-high-contrast: none), (-ms-high-contrast: active) { /** * IE doesn't support '-webkit-text-fill-color' * So we use 'color: transparent' to make the text transparent on IE * Unlike other browsers, it doesn't affect caret color in IE */ .npm__react-simple-code-editor__textarea { color: transparent !important; } .npm__react-simple-code-editor__textarea::selection { background-color: #accef7 !important; color: transparent !important; } } </style></div></div></div></div></div></div><div data-slate-spacer="true" style="height:0;color:transparent;outline:none;position:absolute"><span data-slate-node="text"><span data-slate-leaf="true"><span data-slate-zero-width="z" data-slate-length="0"></span></span></span></div></div><div data-slate-node="element" class="ab-plugin-wrapper mb-5 w-full"><p class="ab-paragraph w-full mt-0 leading-7 break-words text-gray-600 dark:text-gray-300 mb-5"><span data-slate-node="text"><span data-slate-leaf="true"><strong data-slate-leaf="true" class="ab-bold font-bold break-words text-gray-800 dark:text-gray-100" data-cy="bold-mark"><span data-slate-string="true">It is important you store the </span></strong></span></span><span data-slate-node="text"><span data-slate-leaf="true"><span data-slate-leaf="true" class="ab-code bg-gray-100 dark:bg-gray-800 dark:text-white border border-gray-200 break-words dark:border-gray-700 py-0.5 px-1.5 my-0 mx-0.5 rounded font-mono" style="font-size:14px" data-cy="inline-code-leaf"><strong data-slate-leaf="true" class="ab-bold font-bold break-words text-gray-800 dark:text-gray-100" data-cy="bold-mark"><span data-slate-string="true">interactionIdentifier</span></strong></span></span></span><span data-slate-node="text"><span data-slate-leaf="true"><span data-slate-string="true"> as it will serve as a required parameter for all other ElevateAI endpoints, enabling you to </span></span></span><span data-slate-node="element" data-slate-inline="true" class="css-ugdp2y"><span data-slate-node="text"><span data-slate-leaf="true"><span data-slate-leaf="true" class="ab-code bg-gray-100 dark:bg-gray-800 dark:text-white border border-gray-200 break-words dark:border-gray-700 py-0.5 px-1.5 my-0 mx-0.5 rounded font-mono" style="font-size:14px" data-cy="inline-code-leaf"><strong data-slate-leaf="true" class="ab-bold font-bold break-words text-gray-800 dark:text-gray-100" data-cy="bold-mark"><span data-slate-string="true">POST</span></strong></span></span></span></span><span data-slate-node="text"><span data-slate-leaf="true"><span data-slate-string="true">, </span></span></span><span data-slate-node="element" data-slate-inline="true" class="css-dxd15n"><span data-slate-node="text"><span data-slate-leaf="true"><span data-slate-leaf="true" class="ab-code bg-gray-100 dark:bg-gray-800 dark:text-white border border-gray-200 break-words dark:border-gray-700 py-0.5 px-1.5 my-0 mx-0.5 rounded font-mono" style="font-size:14px" data-cy="inline-code-leaf"><strong data-slate-leaf="true" class="ab-bold font-bold break-words text-gray-800 dark:text-gray-100" data-cy="bold-mark"><span data-slate-string="true">GET</span></strong></span></span></span></span><span data-slate-node="text"><span data-slate-leaf="true"><span data-slate-string="true">, and/or </span></span></span><span data-slate-node="element" data-slate-inline="true" class="css-jjuy25"><span data-slate-node="text"><span data-slate-leaf="true"><span data-slate-leaf="true" class="ab-code bg-gray-100 dark:bg-gray-800 dark:text-white border border-gray-200 break-words dark:border-gray-700 py-0.5 px-1.5 my-0 mx-0.5 rounded font-mono" style="font-size:14px" data-cy="inline-code-leaf"><strong data-slate-leaf="true" class="ab-bold font-bold break-words text-gray-800 dark:text-gray-100" data-cy="bold-mark"><span data-slate-string="true">DELETE</span></strong></span></span></span></span><span data-slate-node="text"><span data-slate-leaf="true"><span data-slate-string="true"> information associated with this interaction.</span></span></span></p></div><div data-slate-node="element" class="ab-plugin-wrapper mb-5 w-full"><p class="ab-paragraph w-full mt-0 leading-7 break-words text-gray-600 dark:text-gray-300 mb-5"><span data-slate-node="text"><span data-slate-leaf="true"><span data-slate-string="true">If an error occurs when requesting to declare the interaction, a standard HTTP response code is retuned to indicate the request was unsuccessful, along with a JSON response containing additional details to assist in </span></span></span><a data-slate-node="element" data-slate-inline="true" href="https://docs.elevateai.com/#Qofti" rel="nofollow noreferrer noopener" class="ab-link ab-tab-focus relative underline decoration-from-font underline-offset-4 cursor-pointer break-words transition-all font-bold text-ab-blue-500 dark:text-ab-blue-400 css-1y36zbg" target="_blank" title="https://docs.elevateai.com/#Qofti" tabindex="-1"><span><span data-slate-node="text"><span data-slate-leaf="true"><span data-slate-zero-width="z" data-slate-length="0"></span></span></span><span data-slate-node="element" data-slate-inline="true" class="css-1eolpgr"><span data-slate-node="text"><span data-slate-leaf="true"><span data-slate-string="true">troubleshooting</span></span></span></span><span data-slate-node="text"><span data-slate-leaf="true"><span data-slate-zero-width="z" data-slate-length="0"></span></span></span></span></a><span data-slate-node="text"><span data-slate-leaf="true"><span data-slate-string="true">. </span></span></span></p></div><div data-slate-node="element" class="ab-plugin-wrapper mb-5 w-full"><div class="break-inside-avoid flex-row relative overflow-auto ab-callout ab-callout-info w-full flex rounded-2xl bg-ab-blue-50 dark:bg-ab-blue-950" data-cy="callout"><div class="max-h-full w-1.5 rounded-l-2xl absolute top-0 left-0 bottom-0 pointer-events-none select-none bg-ab-blue-500 dark:bg-ab-blue-400" contenteditable="false"></div><div class="flex flex-col w-full px-6 py-4"><div data-slate-node="element" class="ab-plugin-wrapper mb-5 w-full"><p class="ab-paragraph w-full mt-0 leading-7 break-words text-gray-600 dark:text-gray-300"><span data-slate-node="text"><span data-slate-leaf="true"><span data-slate-string="true">All interactions</span></span></span><span data-slate-node="text"><span data-slate-leaf="true"><strong data-slate-leaf="true" class="ab-bold font-bold break-words text-gray-800 dark:text-gray-100" data-cy="bold-mark"><span data-slate-string="true"> successfully declared</span></strong></span></span><span data-slate-node="text"><span data-slate-leaf="true"><span data-slate-string="true"> will count towards your monthly </span></span></span><a data-slate-node="element" data-slate-inline="true" href="https://docs.elevateai.com/#iwwlY" rel="nofollow noreferrer noopener" class="ab-link ab-tab-focus relative underline decoration-from-font underline-offset-4 cursor-pointer break-words transition-all font-bold text-ab-blue-500 dark:text-ab-blue-400 css-1y36zbg" target="_blank" title="https://docs.elevateai.com/#iwwlY" tabindex="-1"><span><span data-slate-node="text"><span data-slate-leaf="true"><span data-slate-zero-width="z" data-slate-length="0"></span></span></span><span data-slate-node="element" data-slate-inline="true" class="css-1eolpgr"><span data-slate-node="text"><span data-slate-leaf="true"><span data-slate-string="true">request quota</span></span></span></span><span data-slate-node="text"><span data-slate-leaf="true"><span data-slate-zero-width="z" data-slate-length="0"></span></span></span></span></a><span data-slate-node="text"><span data-slate-leaf="true"><span data-slate-string="true">, irrespective of file upload status or processing outcome. </span></span></span></p></div><div data-slate-node="element" class="ab-plugin-wrapper mb-5 w-full"><p class="ab-paragraph w-full mt-0 leading-7 break-words text-gray-600 dark:text-gray-300"><span data-slate-node="text"><span data-slate-leaf="true"><span data-slate-zero-width="n" data-slate-length="0"><br/></span></span></span></p></div><div data-slate-node="element" class="ab-plugin-wrapper mb-0 w-full"><p class="ab-paragraph w-full mt-0 leading-7 break-words text-gray-600 dark:text-gray-300"><span data-slate-node="text"><span data-slate-leaf="true"><span data-slate-string="true">Only interactions </span></span></span><span data-slate-node="text"><span data-slate-leaf="true"><strong data-slate-leaf="true" class="ab-bold font-bold break-words text-gray-800 dark:text-gray-100" data-cy="bold-mark"><span data-slate-string="true">successfully processed</span></strong></span></span><span data-slate-node="text"><span data-slate-leaf="true"><span data-slate-string="true"> are eligible for billing. Once declared, you are able to confirm the </span></span></span><a data-slate-node="element" data-slate-inline="true" href="https://docs.elevateai.com/tutorials/check-the-processing-status" rel="nofollow noreferrer noopener" class="ab-link ab-tab-focus relative underline decoration-from-font underline-offset-4 cursor-pointer break-words transition-all font-bold text-ab-blue-500 dark:text-ab-blue-400 css-1y36zbg" target="" title="https://docs.elevateai.com/tutorials/check-the-processing-status" tabindex="-1"><span><span data-slate-node="text"><span data-slate-leaf="true"><span data-slate-zero-width="z" data-slate-length="0"></span></span></span><span data-slate-node="element" data-slate-inline="true" class="css-1eolpgr"><span data-slate-node="text"><span data-slate-leaf="true"><span data-slate-string="true">processing status</span></span></span></span><span data-slate-node="text"><span data-slate-leaf="true"><span data-slate-zero-width="z" data-slate-length="0"></span></span></span></span></a><span data-slate-node="text"><span data-slate-leaf="true"><span data-slate-string="true"> of the interaction as well as track impacts to </span></span></span><a data-slate-node="element" data-slate-inline="true" href="https://docs.elevateai.com/tutorials/elevateai-dashboards#h1qyd" rel="nofollow noreferrer noopener" class="ab-link ab-tab-focus relative underline decoration-from-font underline-offset-4 cursor-pointer break-words transition-all font-bold text-ab-blue-500 dark:text-ab-blue-400 css-1y36zbg" target="" title="https://docs.elevateai.com/tutorials/elevateai-dashboards#h1qyd" tabindex="-1"><span><span data-slate-node="text"><span data-slate-leaf="true"><span data-slate-zero-width="z" data-slate-length="0"></span></span></span><span data-slate-node="element" data-slate-inline="true" class="css-1eolpgr"><span data-slate-node="text"><span data-slate-leaf="true"><span data-slate-string="true">usage</span></span></span></span><span data-slate-node="text"><span data-slate-leaf="true"><span data-slate-zero-width="z" data-slate-length="0"></span></span></span></span></a><span data-slate-node="text"><span data-slate-leaf="true"><span data-slate-string="true"> and </span></span></span><a data-slate-node="element" data-slate-inline="true" href="https://docs.elevateai.com/tutorials/elevateai-dashboards#jYsvI" rel="nofollow noreferrer noopener" class="ab-link ab-tab-focus relative underline decoration-from-font underline-offset-4 cursor-pointer break-words transition-all font-bold text-ab-blue-500 dark:text-ab-blue-400 css-1y36zbg" target="" title="https://docs.elevateai.com/tutorials/elevateai-dashboards#jYsvI" tabindex="-1"><span><span data-slate-node="text"><span data-slate-leaf="true"><span data-slate-zero-width="z" data-slate-length="0"></span></span></span><span data-slate-node="element" data-slate-inline="true" class="css-1eolpgr"><span data-slate-node="text"><span data-slate-leaf="true"><span data-slate-string="true">spend</span></span></span></span><span data-slate-node="text"><span data-slate-leaf="true"><span data-slate-zero-width="z" data-slate-length="0"></span></span></span></span></a><span data-slate-node="text"><span data-slate-leaf="true"><span data-slate-string="true">.</span></span></span></p></div></div></div></div><div data-slate-node="element" data-slate-void="true" class="ab-horizontal-divider flex justify-center items-center select-none pt-2.5 mb-5" data-cy="horizontal-divider"><div contenteditable="false" class="w-full my-2.5 bg-gray-200 dark:bg-gray-600" style="height:1px;min-height:1px;max-height:1px"></div><div data-slate-spacer="true" style="height:0;color:transparent;outline:none;position:absolute"><span data-slate-node="text"><span data-slate-leaf="true"><span data-slate-zero-width="z" data-slate-length="0"></span></span></span></div></div><div data-slate-node="element" class="ab-plugin-wrapper mb-5 mt-10 w-full"><h1 class="ab-h1 heading heading-1 font-bold tracking-tighter text-4xl break-words break-inside-avoid toc-scroll-target text-gray-800 dark:text-gray-100 css-1voruy" placeholder="Heading 1" id="wTkDk" data-cy="heading-one-element"><span data-slate-node="text"><span data-slate-leaf="true"><span data-slate-zero-width="z" data-slate-length="0"></span></span></span><span data-slate-node="element" data-slate-inline="true" class="css-1eolpgr"><span data-slate-node="text"><span data-slate-leaf="true"><span data-slate-string="true">// </span></span></span></span><span data-slate-node="text"><span data-slate-leaf="true"><span data-slate-string="true">Request Parameters & Code Samples</span></span></span><a href="#wTkDk" contenteditable="false" tabindex="0" aria-label="// Request Parameters & Code Samples" class="relative select-none css-14ww1q5"><span class="ml-2"><svg xmlns="http://www.w3.org/2000/svg" width="34" height="34" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" class="p-0.5 copy-link cursor-pointer hidden absolute stroke-current css-1etxbbi"><circle cx="12" cy="5" r="3"></circle><line x1="12" y1="22" x2="12" y2="8"></line><path d="M5 12H2a10 10 0 0 0 20 0h-3"></path></svg></span></a></h1></div><div data-slate-node="element" class="ab-plugin-wrapper mb-5 w-full"><p class="ab-paragraph w-full mt-0 leading-7 break-words text-gray-600 dark:text-gray-300 mb-5"><span data-slate-node="text"><span data-slate-leaf="true"><i data-slate-leaf="true" class="ab-italic break-words" data-cy="italic-mark"><span data-slate-string="true">Details on CX AI features supported by language can be found on the </span></i></span></span><a data-slate-node="element" data-slate-inline="true" href="https://docs.elevateai.com/#Bgq4z" rel="nofollow noreferrer noopener" class="ab-link ab-tab-focus relative underline decoration-from-font underline-offset-4 cursor-pointer break-words transition-all font-bold text-ab-blue-500 dark:text-ab-blue-400 css-1y36zbg" target="" title="https://docs.elevateai.com/#Bgq4z" tabindex="-1"><span><span data-slate-node="text"><span data-slate-leaf="true"><i data-slate-leaf="true" class="ab-italic break-words" data-cy="italic-mark"><span data-slate-zero-width="z" data-slate-length="0"></span></i></span></span><span data-slate-node="element" data-slate-inline="true" class="css-1eolpgr"><span data-slate-node="text"><span data-slate-leaf="true"><i data-slate-leaf="true" class="ab-italic break-words" data-cy="italic-mark"><span data-slate-string="true">overview page</span></i></span></span></span><span data-slate-node="text"><span data-slate-leaf="true"><i data-slate-leaf="true" class="ab-italic break-words" data-cy="italic-mark"><span data-slate-zero-width="z" data-slate-length="0"></span></i></span></span></span></a><span data-slate-node="text"><span data-slate-leaf="true"><i data-slate-leaf="true" class="ab-italic break-words" data-cy="italic-mark"><span data-slate-string="true">.</span></i></span></span></p></div><div data-slate-node="element" data-slate-void="true" data-cy="api-endpoint" id="iHVRmRW3Gq8XkGIn79N5S" class="ab-api-endpoint mb-8 css-dts2d3 ab-plugin-wrapper overflow-hidden transition delay-75 w-full ease-out"><div contenteditable="false" class="ab-api-drawer-changer flex flex-col break-inside-avoid"><span id="iHVRm" class="toc-scroll-target css-dts2d3"></span><span data-element-id="iHVRmRW3Gq8XkGIn79N5S" id="ab-anchor-scroll-iHVRmRW3Gq8XkGIn79N5S" class="ab-drawer-scroll-target"></span><div class="relative"><div><div class="flex justify-between items-start gap-8"><div class="flex flex-1 flex-col mb-2.5 break-inside-avoid break-after-avoid" role="link" tabindex="0"><div data-slate-editor="true"><div class="w-full relative"><input readonly="" placeholder="Give this API endpoint a title..." tabindex="-1" type="text" class="ab-input placeholder-gray-400::placeholder dark:bg-gray-800 dark:hover:border-gray-500 dark:focus:border-gray-400 dark:border-gray-600 border-none dark:text-gray-100 w-full mb-1 font-semibold text-large bg-transparent break-words p-0" style="min-height:32px" value="Declare a Chat Interaction"/></div></div><div class="text-gray-600 dark:text-gray-100 break-words w-full border-none overflow-auto outline-none resize-none css-1dww627"></div></div></div><div class="flex p-2 mb-2.5 bg-transparent rounded-lg relative border border-gray-200 dark:border-gray-600 break-inside-avoid break-after-avoid"><div class="w-24 mr-6"><div class="ab-post-badge border rounded-lg p-2 font-semibold text-center w-28">POST</div></div><div data-slate-editor="true" class="flex w-full"><input class="ab-input border-none pl-2 pr-10" readonly="" placeholder="https://api.cakes.com" tabindex="-1" title="https://api.elevateai.com/v1/interactions" value="https://api.elevateai.com/v1/interactions"/></div><div data-state="closed" class="hover:bg-gray-100 dark:hover:bg-gray-600 flex cursor-pointer absolute right-4 top-1/2 transform -translate-y-1/2 rounded-sm"><svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" class="m-1"><rect x="9" y="9" width="13" height="13" rx="2" ry="2"></rect><path d="M5 15H4a2 2 0 0 1-2-2V4a2 2 0 0 1 2-2h9a2 2 0 0 1 2 2v1"></path></svg></div></div><div class="flex flex-col"><div class="flex justify-between mb-1 border-b border-gray-200 dark:border-gray-700"><div class="flex items-center"><div class="cursor-pointer py-1 px-4 text-center text-ab-blue-500 border-b-2 border-ab-blue-500">Request</div></div></div><div class="px-0 rounded"><div><div class="flex flex-col" data-rbd-droppable-id="path-params-droppable" data-rbd-droppable-context-id="4374"></div><div class="flex flex-col" data-rbd-droppable-id="query-params-droppable" data-rbd-droppable-context-id="4375"></div><div class="flex flex-col" data-rbd-droppable-id="header-params-droppable" data-rbd-droppable-context-id="4376"><div class="uppercase text-base font-bold my-4 break-after-avoid">Header Parameters</div><div><div class="flex w-full relative mb-4 last:mb-0 items-center break-inside-avoid" data-rbd-draggable-context-id="4376" data-rbd-draggable-id="required-0"><div class="text-base relative w-full bg-gray-50 dark:bg-gray-900 px-3 md:px-6 rounded-lg border py-6 border-gray-200 dark:border-gray-600"><div class="ml-auto w-5 relative"><div class="absolute top-0 -right-4"></div></div><div class="md:flex md:flex-row w-full justify-between"><div class="flex flex-row"><div class="mb-2 md:mb-0 pr-5 md:max-w-250"><div class="items-center font-bold break-words">X-API-Token</div><div class="flex"><div class="text-sm mr-2 cursor-auto text-red-700">required</div></div></div></div><div class="md:flex w-full md:max-w-400"><div class="mr-5 mb-2 md:mb-0 w-18"><div class="text-gray-600">String</div></div><div class="text-gray-500 w-[calc(100%-50px)]"><div class="break-words w-full border-none overflow-auto outline-none resize-none css-1dww627">Valid API key associated with your account for authentication and usage tracking</div></div></div><div class="w-full max-w-200 min-w-200 flex items-baseline justify-end"><div class="w-full relative"><input type="text" class="ab-input placeholder-gray-400::placeholder dark:bg-gray-800 dark:text-white dark:hover:border-gray-500 dark:focus:border-gray-400 dark:border-gray-600" style="min-height:32px" value=""/></div></div></div></div></div><div class="flex w-full relative mb-4 last:mb-0 items-center break-inside-avoid" data-rbd-draggable-context-id="4376" data-rbd-draggable-id="required-1"><div class="text-base relative w-full bg-gray-50 dark:bg-gray-900 px-3 md:px-6 rounded-lg border py-6 border-gray-200 dark:border-gray-600"><div class="ml-auto w-5 relative"><div class="absolute top-0 -right-4"></div></div><div class="md:flex md:flex-row w-full justify-between"><div class="flex flex-row"><div class="mb-2 md:mb-0 pr-5 md:max-w-250"><div class="items-center font-bold break-words">Content-Type</div><div class="flex"><div class="text-sm mr-2 cursor-auto text-red-700">required</div></div></div></div><div class="md:flex w-full md:max-w-400"><div class="mr-5 mb-2 md:mb-0 w-18"><div class="text-gray-600">String</div></div><div class="text-gray-500 w-[calc(100%-50px)]"><div class="break-words w-full border-none overflow-auto outline-none resize-none css-1dww627">Will be 'application/JSON'</div></div></div><div class="w-full max-w-200 min-w-200 flex items-baseline justify-end"><div class="w-full relative"><input type="text" class="ab-input placeholder-gray-400::placeholder dark:bg-gray-800 dark:text-white dark:hover:border-gray-500 dark:focus:border-gray-400 dark:border-gray-600" style="min-height:32px" value=""/></div></div></div></div></div></div></div><div class="flex flex-col" data-rbd-droppable-id="form-params-droppable" data-rbd-droppable-context-id="4377"></div><div class="flex flex-col" data-rbd-droppable-id="body-params-droppable" data-rbd-droppable-context-id="4378"><div class="uppercase text-base font-bold my-4 break-after-avoid">Body Parameters</div><div><div class="flex w-full relative mb-4 last:mb-0 items-center break-inside-avoid" data-rbd-draggable-context-id="4378" data-rbd-draggable-id="required-0"><div class="text-base relative w-full bg-gray-50 dark:bg-gray-900 px-3 md:px-6 rounded-lg border py-6 border-gray-200 dark:border-gray-600"><div class="ml-auto w-5 relative"><div class="absolute top-0 -right-4"></div></div><div class="md:flex md:flex-row w-full justify-between"><div class="flex flex-row"><div class="mb-2 md:mb-0 pr-5 md:max-w-250"><div class="items-center font-bold break-words">type</div><div class="flex"><div class="text-sm mr-2 cursor-auto text-red-700">required</div></div></div></div><div class="md:flex w-full md:max-w-400"><div class="mr-5 mb-2 md:mb-0 w-18"><div class="text-gray-600">String</div></div><div class="text-gray-500 w-[calc(100%-50px)]"><div class="break-words w-full border-none overflow-auto outline-none resize-none css-1dww627">Type of interaction to be processed, will be "chat"</div></div></div><div class="w-full max-w-200 min-w-200 flex items-baseline justify-end"><div class="w-full relative"><input type="text" class="ab-input placeholder-gray-400::placeholder dark:bg-gray-800 dark:text-white dark:hover:border-gray-500 dark:focus:border-gray-400 dark:border-gray-600" style="min-height:32px" value=""/></div></div></div></div></div><div class="flex w-full relative mb-4 last:mb-0 items-center break-inside-avoid" data-rbd-draggable-context-id="4378" data-rbd-draggable-id="required-1"><div class="text-base relative w-full bg-gray-50 dark:bg-gray-900 px-3 md:px-6 rounded-lg border py-6 border-gray-200 dark:border-gray-600"><div class="ml-auto w-5 relative"><div class="absolute top-0 -right-4"></div></div><div class="md:flex md:flex-row w-full justify-between"><div class="flex flex-row"><div class="mb-2 md:mb-0 pr-5 md:max-w-250"><div class="items-center font-bold break-words">languageTag</div><div class="flex"><div class="text-sm mr-2 cursor-auto text-red-700">required</div></div></div></div><div class="md:flex w-full md:max-w-400"><div class="mr-5 mb-2 md:mb-0 w-18"><div class="text-gray-600">String</div></div><div class="text-gray-500 w-[calc(100%-50px)]"><div class="break-words w-full border-none overflow-auto outline-none resize-none css-1dww627">Primary language of the chat, will be "en-us" (for North American English), "en" (for International English), or "es-419" (for North American Spanish)</div></div></div><div class="w-full max-w-200 min-w-200 flex items-baseline justify-end"><div class="w-full relative"><input type="text" class="ab-input placeholder-gray-400::placeholder dark:bg-gray-800 dark:text-white dark:hover:border-gray-500 dark:focus:border-gray-400 dark:border-gray-600" style="min-height:32px" value=""/></div></div></div></div></div><div class="flex w-full relative mb-4 last:mb-0 items-center break-inside-avoid" data-rbd-draggable-context-id="4378" data-rbd-draggable-id="required-2"><div class="text-base relative w-full bg-gray-50 dark:bg-gray-900 px-3 md:px-6 rounded-lg border py-6 border-gray-200 dark:border-gray-600"><div class="ml-auto w-5 relative"><div class="absolute top-0 -right-4"></div></div><div class="md:flex md:flex-row w-full justify-between"><div class="flex flex-row"><div class="mb-2 md:mb-0 pr-5 md:max-w-250"><div class="items-center font-bold break-words">vertical</div><div class="flex"><div class="text-sm mr-2 cursor-auto text-red-700">required</div></div></div></div><div class="md:flex w-full md:max-w-400"><div class="mr-5 mb-2 md:mb-0 w-18"><div class="text-gray-600">String</div></div><div class="text-gray-500 w-[calc(100%-50px)]"><div class="break-words w-full border-none overflow-auto outline-none resize-none css-1dww627">Vertical associated with interaction, will be "default"</div></div></div><div class="w-full max-w-200 min-w-200 flex items-baseline justify-end"><div class="w-full relative"><input type="text" class="ab-input placeholder-gray-400::placeholder dark:bg-gray-800 dark:text-white dark:hover:border-gray-500 dark:focus:border-gray-400 dark:border-gray-600" style="min-height:32px" value=""/></div></div></div></div></div><div class="flex w-full relative mb-4 last:mb-0 items-center break-inside-avoid" data-rbd-draggable-context-id="4378" data-rbd-draggable-id="required-3"><div class="text-base relative w-full bg-gray-50 dark:bg-gray-900 px-3 md:px-6 rounded-lg border py-6 border-gray-200 dark:border-gray-600"><div class="ml-auto w-5 relative flex items-center"><div class="absolute top-0 -right-4"></div></div><div class="md:flex md:flex-row w-full justify-between cursor-pointer"><div class="flex flex-row"><div class="mb-2 md:mb-0 pr-5 md:max-w-250"><div class="items-center font-bold break-words px-2 rounded-lg border border-gray-300 dark:border-gray-600 bg-gray-300 dark:bg-gray-800">chat<svg xmlns="http://www.w3.org/2000/svg" width="10" height="10" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" class="ml-2 stroke-current fill-current transform rotate-90"><path d="M10.29 3.86L1.82 18a2 2 0 0 0 1.71 3h16.94a2 2 0 0 0 1.71-3L13.71 3.86a2 2 0 0 0-3.42 0z"></path></svg></div><div class="flex"><div class="text-sm mr-2 cursor-pointer text-red-700">required</div></div></div></div><div class="md:flex w-full md:max-w-400"><div class="mr-5 mb-2 md:mb-0 w-18"><div class="text-gray-600">Object</div></div><div class="text-gray-500 w-[calc(100%-50px)]"><div class="break-words w-full border-none overflow-auto outline-none resize-none css-1dww627">Formatted chat text (see below)</div></div></div><div class="w-full max-w-200 min-w-200 flex items-baseline justify-end"></div></div></div></div></div></div></div></div></div></div><div class="break-inside-avoid mt-4"><div class="ab-code-drawer-container flex flex-col rounded-md"><div class="flex w-full grow" style="height:auto"><div contenteditable="false" class="ab-code-editor code-editor select-none ab-hover-out" style="padding-top:38px"><div class="ab-code-editor-language-bar"><div class="hidden xl:block"></div><div class="flex justify-between"><div class="flex flex-1 overflow-x-auto"><div class="flex items-center flex-shrink-0"><div class="flex flex-shrink-0" data-rbd-droppable-id="language-droppable" data-rbd-droppable-context-id="4379"><div class="flex" data-rbd-draggable-context-id="4379" data-rbd-draggable-id="b00i4WtyTtXKbrPWpgfCo"><div class="ab-code-language-label"><span class="flex-shrink-0"><svg viewBox="0 0 128 128" style="height:16px;width:16px" class="mr-2"><path fill="none" d="M4.24 4.24h119.53v119.53H4.24z"></path><path fill="#9ca3af" d="M109.01 28.64L71.28 6.24c-2.25-1.33-4.77-2-7.28-2s-5.03.67-7.28 2.01l-37.74 22.4c-4.5 2.67-7.28 7.61-7.28 12.96v44.8c0 5.35 2.77 10.29 7.28 12.96l37.73 22.4c2.25 1.34 4.76 2 7.28 2 2.51 0 5.03-.67 7.28-2l37.74-22.4c4.5-2.67 7.28-7.62 7.28-12.96V41.6c0-5.34-2.77-10.29-7.28-12.96zM79.79 98.59l.06 3.22c0 .39-.25.83-.55.99l-1.91 1.1c-.3.15-.56-.03-.56-.42l-.03-3.17c-1.63.68-3.29.84-4.34.42-.2-.08-.29-.37-.21-.71l.69-2.91c.06-.23.18-.46.34-.6.06-.06.12-.1.18-.13.11-.06.22-.07.31-.03 1.14.38 2.59.2 3.99-.5 1.78-.9 2.97-2.72 2.95-4.52-.02-1.64-.9-2.31-3.05-2.33-2.74.01-5.3-.53-5.34-4.57-.03-3.32 1.69-6.78 4.43-8.96l-.03-3.25c0-.4.24-.84.55-1l1.85-1.18c.3-.15.56.04.56.43l.03 3.25c1.36-.54 2.54-.69 3.61-.44.23.06.34.38.24.75l-.72 2.88c-.06.22-.18.44-.33.58a.77.77 0 01-.19.14c-.1.05-.19.06-.28.05-.49-.11-1.65-.36-3.48.56-1.92.97-2.59 2.64-2.58 3.88.02 1.48.77 1.93 3.39 1.97 3.49.06 4.99 1.58 5.03 5.09.05 3.44-1.79 7.15-4.61 9.41zm26.34-60.5l-35.7 22.05c-4.45 2.6-7.73 5.52-7.74 10.89v43.99c0 3.21 1.3 5.29 3.29 5.9-.65.11-1.32.19-1.98.19-2.09 0-4.15-.57-5.96-1.64l-37.73-22.4c-3.69-2.19-5.98-6.28-5.98-10.67V41.6c0-4.39 2.29-8.48 5.98-10.67l37.74-22.4c1.81-1.07 3.87-1.64 5.96-1.64s4.15.57 5.96 1.64l37.74 22.4c3.11 1.85 5.21 5.04 5.8 8.63-1.27-2.67-4.09-3.39-7.38-1.47z"></path><path fill="#9ca3af" d="M99.12 90.73l-9.4 5.62c-.25.15-.43.31-.43.61v2.46c0 .3.2.43.45.28l9.54-5.8c.25-.15.29-.42.29-.72v-2.17c0-.3-.2-.42-.45-.28z"></path></svg></span><span class="flex-shrink-0">Curl</span></div></div><div class="flex" data-rbd-draggable-context-id="4379" data-rbd-draggable-id="Lzfpbg1mdD4P-nW95I41c"><div class="ab-code-language-label"><span class="flex-shrink-0"><svg viewBox="0 0 128 128" style="height:16px;width:16px" class="mr-2"><path fill="#83CD29" d="M112.771 30.334L68.674 4.729c-2.781-1.584-6.402-1.584-9.205 0L14.901 30.334C12.031 31.985 10 35.088 10 38.407v51.142c0 3.319 2.084 6.423 4.954 8.083l11.775 6.688c5.628 2.772 7.617 2.772 10.178 2.772 8.333 0 13.093-5.039 13.093-13.828v-50.49c0-.713-.371-1.774-1.071-1.774h-5.623C42.594 41 41 42.061 41 42.773v50.49c0 3.896-3.524 7.773-10.11 4.48L18.723 90.73c-.424-.23-.723-.693-.723-1.181V38.407c0-.482.555-.966.982-1.213l44.424-25.561c.415-.235 1.025-.235 1.439 0l43.882 25.555c.42.253.272.722.272 1.219v51.142c0 .488.183.963-.232 1.198l-44.086 25.576c-.378.227-.847.227-1.261 0l-11.307-6.749c-.341-.198-.746-.269-1.073-.086-3.146 1.783-3.726 2.02-6.677 3.043-.726.253-1.797.692.41 1.929l14.798 8.754a9.294 9.294 0 004.647 1.246c1.642 0 3.25-.426 4.667-1.246l43.885-25.582c2.87-1.672 4.23-4.764 4.23-8.083V38.407c0-3.319-1.36-6.414-4.229-8.073zM77.91 81.445c-11.726 0-14.309-3.235-15.17-9.066-.1-.628-.633-1.379-1.272-1.379h-5.731c-.709 0-1.279.86-1.279 1.566 0 7.466 4.059 16.512 23.453 16.512 14.039 0 22.088-5.455 22.088-15.109 0-9.572-6.467-12.084-20.082-13.886-13.762-1.819-15.16-2.738-15.16-5.962 0-2.658 1.184-6.203 11.374-6.203 9.105 0 12.461 1.954 13.842 8.091.118.577.645.991 1.24.991h5.754c.354 0 .692-.143.94-.396.24-.272.367-.613.335-.979-.891-10.568-7.912-15.493-22.112-15.493-12.631 0-20.166 5.334-20.166 14.275 0 9.698 7.497 12.378 19.622 13.577 14.505 1.422 15.633 3.542 15.633 6.395 0 4.955-3.978 7.066-13.309 7.066z"></path></svg></span><span class="flex-shrink-0">Node.js</span></div></div><div class="flex" data-rbd-draggable-context-id="4379" data-rbd-draggable-id="WPvm_M7-_aMub3GnbLPp4"><div class="ab-code-language-label ab-selected"><span class="flex-shrink-0"><svg viewBox="0 0 128 128" style="height:16px;width:16px" class="mr-2"><path fill="#F0DB4F" d="M1.408 1.408h125.184v125.185H1.408z"></path><path fill="#323330" d="M116.347 96.736c-.917-5.711-4.641-10.508-15.672-14.981-3.832-1.761-8.104-3.022-9.377-5.926-.452-1.69-.512-2.642-.226-3.665.821-3.32 4.784-4.355 7.925-3.403 2.023.678 3.938 2.237 5.093 4.724 5.402-3.498 5.391-3.475 9.163-5.879-1.381-2.141-2.118-3.129-3.022-4.045-3.249-3.629-7.676-5.498-14.756-5.355l-3.688.477c-3.534.893-6.902 2.748-8.877 5.235-5.926 6.724-4.236 18.492 2.975 23.335 7.104 5.332 17.54 6.545 18.873 11.531 1.297 6.104-4.486 8.08-10.234 7.378-4.236-.881-6.592-3.034-9.139-6.949-4.688 2.713-4.688 2.713-9.508 5.485 1.143 2.499 2.344 3.63 4.26 5.795 9.068 9.198 31.76 8.746 35.83-5.176.165-.478 1.261-3.666.38-8.581zM69.462 58.943H57.753l-.048 30.272c0 6.438.333 12.34-.714 14.149-1.713 3.558-6.152 3.117-8.175 2.427-2.059-1.012-3.106-2.451-4.319-4.485-.333-.584-.583-1.036-.667-1.071l-9.52 5.83c1.583 3.249 3.915 6.069 6.902 7.901 4.462 2.678 10.459 3.499 16.731 2.059 4.082-1.189 7.604-3.652 9.448-7.401 2.666-4.915 2.094-10.864 2.07-17.444.06-10.735.001-21.468.001-32.237z"></path></svg></span><span class="flex-shrink-0">JS</span></div></div><div class="flex" data-rbd-draggable-context-id="4379" data-rbd-draggable-id="s1945QbhEqS4m9i0N5Qrj"><div class="ab-code-language-label"><span class="flex-shrink-0"><svg viewBox="0 0 128 128" style="height:16px;width:16px" class="mr-2"><path fill="#FFD845" d="M49.33 62h29.159C86.606 62 93 55.132 93 46.981V19.183c0-7.912-6.632-13.856-14.555-15.176-5.014-.835-10.195-1.215-15.187-1.191-4.99.023-9.612.448-13.805 1.191C37.098 6.188 35 10.758 35 19.183V30h29v4H23.776c-8.484 0-15.914 5.108-18.237 14.811-2.681 11.12-2.8 17.919 0 29.53C7.614 86.983 12.569 93 21.054 93H31V79.952C31 70.315 39.428 62 49.33 62zm-1.838-39.11c-3.026 0-5.478-2.479-5.478-5.545 0-3.079 2.451-5.581 5.478-5.581 3.015 0 5.479 2.502 5.479 5.581-.001 3.066-2.465 5.545-5.479 5.545zm74.789 25.921C120.183 40.363 116.178 34 107.682 34H97v12.981C97 57.031 88.206 65 78.489 65H49.33C41.342 65 35 72.326 35 80.326v27.8c0 7.91 6.745 12.564 14.462 14.834 9.242 2.717 17.994 3.208 29.051 0C85.862 120.831 93 116.549 93 108.126V97H64v-4h43.682c8.484 0 11.647-5.776 14.599-14.66 3.047-9.145 2.916-17.799 0-29.529zm-41.955 55.606c3.027 0 5.479 2.479 5.479 5.547 0 3.076-2.451 5.579-5.479 5.579-3.015 0-5.478-2.502-5.478-5.579 0-3.068 2.463-5.547 5.478-5.547z"></path></svg></span><span class="flex-shrink-0">Python</span></div></div><div class="flex" data-rbd-draggable-context-id="4379" data-rbd-draggable-id="kO_YJCi7Z4Qu2vIZPH8it"><div class="ab-code-language-label"><span class="flex-shrink-0"><svg viewBox="0 0 128 128" style="height:16px;width:16px" class="mr-2"><path fill-rule="evenodd" clip-rule="evenodd" fill="#D91404" d="M35.971 111.33l81.958 11.188c-9.374-15.606-18.507-30.813-27.713-46.144L35.971 111.33zm89.71-86.383c-2.421 3.636-4.847 7.269-7.265 10.907a67619.72 67619.72 0 00-24.903 37.485c-.462.696-1.061 1.248-.41 2.321 8.016 13.237 15.969 26.513 23.942 39.777 1.258 2.095 2.53 4.182 4.157 6.192l4.834-96.58-.355-.102zM16.252 66.22c.375.355 1.311.562 1.747.347 7.689-3.779 15.427-7.474 22.948-11.564 2.453-1.333 4.339-3.723 6.452-5.661 6.997-6.417 13.983-12.847 20.966-19.278.427-.395.933-.777 1.188-1.275 2.508-4.902 4.973-9.829 7.525-14.898-3.043-1.144-5.928-2.263-8.849-3.281-.396-.138-1.02.136-1.449.375-6.761 3.777-13.649 7.353-20.195 11.472-3.275 2.061-5.943 5.098-8.843 7.743-4.674 4.266-9.342 8.542-13.948 12.882a24.011 24.011 0 00-3.288 3.854c-3.15 4.587-6.206 9.24-9.402 14.025 1.786 1.847 3.41 3.613 5.148 5.259zm28.102-6.271l-11.556 48.823 54.3-34.987-42.744-13.836zm76.631-34.846l-46.15 7.71 15.662 38.096c10.221-15.359 20.24-30.41 30.488-45.806zM44.996 56.644l41.892 13.6c-5.25-12.79-10.32-25.133-15.495-37.737L44.996 56.644zM16.831 75.643L2.169 110.691l27.925-.825-13.263-34.223zm13.593 26.096l.346-.076c3.353-13.941 6.754-27.786 10.177-42.272L18.544 71.035c3.819 9.926 7.891 20.397 11.88 30.704zm84.927-78.897c-4.459-1.181-8.918-2.366-13.379-3.539-6.412-1.686-12.829-3.351-19.237-5.052-.801-.213-1.38-.352-1.851.613-2.265 4.64-4.6 9.245-6.901 13.868-.071.143-.056.328-.111.687l41.47-6.285.009-.292zM89.482 12.288l36.343 10.054-6.005-17.11-30.285 6.715-.053.341zM33.505 114.007c-4.501-.519-9.122-.042-13.687.037-3.75.063-7.5.206-11.25.323-.386.012-.771.09-1.156.506 31.003 2.866 62.005 5.732 93.007 8.6l.063-.414-29.815-4.07c-12.384-1.691-24.747-3.551-37.162-4.982zM2.782 99.994c3.995-9.27 7.973-18.546 11.984-27.809.401-.929.37-1.56-.415-2.308-1.678-1.597-3.237-3.318-5.071-5.226-2.479 12.24-4.897 24.177-7.317 36.113l.271.127c.185-.297.411-.578.548-.897zm78.74-90.153c6.737-1.738 13.572-3.097 20.367-4.613.44-.099.87-.244 1.303-.368l-.067-.332-29.194 3.928c2.741 1.197 4.853 2.091 7.591 1.385z"></path></svg></span><span class="flex-shrink-0">Ruby</span></div></div></div></div></div><div class="flex items-center whitespace-nowrap"><div class="flex justify-center items-center mr-4 pl-2 cursor-pointer" data-state="closed"><svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"><rect x="9" y="9" width="13" height="13" rx="2" ry="2"></rect><path d="M5 15H4a2 2 0 0 1-2-2V4a2 2 0 0 1 2-2h9a2 2 0 0 1 2 2v1"></path></svg></div></div></div></div><div class="ab-prism-editor w-full break-inside-avoid"><div class="ab-prism-editor-wrap w-full h-full read-only"><div class="ab-code-editor-scroll overflow-x-auto ab-scrollbars overflow-y-auto flex flex-col max-h-full h-full min-h-[36px] px-4 py-6"><div class="ab-react-simple-code-editor" style="position:relative;text-align:left;box-sizing:border-box;padding:0"><div class="language-javascript ab-pre" aria-hidden="true" style="margin:0;border:0;background:none;box-sizing:inherit;display:inherit;font-family:inherit;font-size:inherit;font-style:inherit;font-variant-ligatures:inherit;font-weight:inherit;letter-spacing:inherit;line-height:inherit;tab-size:inherit;text-indent:inherit;text-rendering:inherit;text-transform:inherit;word-break:keep-all;overflow-wrap:break-word;white-space:pre;position:relative;pointer-events:none;padding-top:0;padding-right:0;padding-bottom:0;padding-left:0"><span class="ab-code-line-number flex items-center justify-end absolute text-right pt-[1px] text-[12px] leading-[22px] -left-8 w-6 h-[22px] text-gray-400 dark:text-gray-600">1</span><span class="token keyword">var</span> myHeaders <span class="token operator">=</span> <span class="token keyword">new</span> <span class="token class-name">Headers</span><span class="token punctuation">(</span><span class="token punctuation">)</span><span class="token punctuation">;</span> <span class="ab-code-line-number flex items-center justify-end absolute text-right pt-[1px] text-[12px] leading-[22px] -left-8 w-6 h-[22px] text-gray-400 dark:text-gray-600">2</span>myHeaders<span class="token punctuation">.</span><span class="token function">append</span><span class="token punctuation">(</span><span class="token string">"X-API-Token"</span><span class="token punctuation">,</span> <span class="token string">"string"</span><span class="token punctuation">)</span><span class="token punctuation">;</span> <span class="ab-code-line-number flex items-center justify-end absolute text-right pt-[1px] text-[12px] leading-[22px] -left-8 w-6 h-[22px] text-gray-400 dark:text-gray-600">3</span>myHeaders<span class="token punctuation">.</span><span class="token function">append</span><span class="token punctuation">(</span><span class="token string">"Content-Type"</span><span class="token punctuation">,</span> <span class="token string">"string"</span><span class="token punctuation">)</span><span class="token punctuation">;</span> <span class="ab-code-line-number flex items-center justify-end absolute text-right pt-[1px] text-[12px] leading-[22px] -left-8 w-6 h-[22px] text-gray-400 dark:text-gray-600">4</span> <span class="ab-code-line-number flex items-center justify-end absolute text-right pt-[1px] text-[12px] leading-[22px] -left-8 w-6 h-[22px] text-gray-400 dark:text-gray-600">5</span><span class="token keyword">var</span> raw <span class="token operator">=</span> <span class="token string">"{\"type\":\"String\",\"languageTag\":\"String\",\"vertical\":\"String\",\"chat\":\"Object\"}"</span><span class="token punctuation">;</span> <span class="ab-code-line-number flex items-center justify-end absolute text-right pt-[1px] text-[12px] leading-[22px] -left-8 w-6 h-[22px] text-gray-400 dark:text-gray-600">6</span> <span class="ab-code-line-number flex items-center justify-end absolute text-right pt-[1px] text-[12px] leading-[22px] -left-8 w-6 h-[22px] text-gray-400 dark:text-gray-600">7</span><span class="token keyword">var</span> requestOptions <span class="token operator">=</span> <span class="token punctuation">{</span> <span class="ab-code-line-number flex items-center justify-end absolute text-right pt-[1px] text-[12px] leading-[22px] -left-8 w-6 h-[22px] text-gray-400 dark:text-gray-600">8</span> <span class="token literal-property property">method</span><span class="token operator">:</span> <span class="token string">'POST'</span><span class="token punctuation">,</span> <span class="ab-code-line-number flex items-center justify-end absolute text-right pt-[1px] text-[12px] leading-[22px] -left-8 w-6 h-[22px] text-gray-400 dark:text-gray-600">9</span> <span class="token literal-property property">headers</span><span class="token operator">:</span> myHeaders<span class="token punctuation">,</span> <span class="ab-code-line-number flex items-center justify-end absolute text-right pt-[1px] text-[12px] leading-[22px] -left-8 w-6 h-[22px] text-gray-400 dark:text-gray-600">10</span> <span class="token literal-property property">body</span><span class="token operator">:</span> raw<span class="token punctuation">,</span> <span class="ab-code-line-number flex items-center justify-end absolute text-right pt-[1px] text-[12px] leading-[22px] -left-8 w-6 h-[22px] text-gray-400 dark:text-gray-600">11</span> <span class="token literal-property property">redirect</span><span class="token operator">:</span> <span class="token string">'follow'</span> <span class="ab-code-line-number flex items-center justify-end absolute text-right pt-[1px] text-[12px] leading-[22px] -left-8 w-6 h-[22px] text-gray-400 dark:text-gray-600">12</span><span class="token punctuation">}</span><span class="token punctuation">;</span> <span class="ab-code-line-number flex items-center justify-end absolute text-right pt-[1px] text-[12px] leading-[22px] -left-8 w-6 h-[22px] text-gray-400 dark:text-gray-600">13</span> <span class="ab-code-line-number flex items-center justify-end absolute text-right pt-[1px] text-[12px] leading-[22px] -left-8 w-6 h-[22px] text-gray-400 dark:text-gray-600">14</span><span class="token function">fetch</span><span class="token punctuation">(</span><span class="token string">"https://api.elevateai.com/v1/interactions"</span><span class="token punctuation">,</span> requestOptions<span class="token punctuation">)</span> <span class="ab-code-line-number flex items-center justify-end absolute text-right pt-[1px] text-[12px] leading-[22px] -left-8 w-6 h-[22px] text-gray-400 dark:text-gray-600">15</span> <span class="token punctuation">.</span><span class="token function">then</span><span class="token punctuation">(</span><span class="token parameter">response</span> <span class="token operator">=></span> response<span class="token punctuation">.</span><span class="token function">text</span><span class="token punctuation">(</span><span class="token punctuation">)</span><span class="token punctuation">)</span> <span class="ab-code-line-number flex items-center justify-end absolute text-right pt-[1px] text-[12px] leading-[22px] -left-8 w-6 h-[22px] text-gray-400 dark:text-gray-600">16</span> <span class="token punctuation">.</span><span class="token function">then</span><span class="token punctuation">(</span><span class="token parameter">result</span> <span class="token operator">=></span> console<span class="token punctuation">.</span><span class="token function">log</span><span class="token punctuation">(</span>result<span class="token punctuation">)</span><span class="token punctuation">)</span> <span class="ab-code-line-number flex items-center justify-end absolute text-right pt-[1px] text-[12px] leading-[22px] -left-8 w-6 h-[22px] text-gray-400 dark:text-gray-600">17</span> <span class="token punctuation">.</span><span class="token function">catch</span><span class="token punctuation">(</span><span class="token parameter">error</span> <span class="token operator">=></span> console<span class="token punctuation">.</span><span class="token function">log</span><span class="token punctuation">(</span><span class="token string">'error'</span><span class="token punctuation">,</span> error<span class="token punctuation">)</span><span class="token punctuation">)</span><span class="token punctuation">;</span><br /></div><textarea style="margin:0;border:0;background:none;box-sizing:inherit;display:inherit;font-family:inherit;font-size:1rem;font-style:inherit;font-variant-ligatures:inherit;font-weight:inherit;letter-spacing:inherit;line-height:22px;tab-size:inherit;text-indent:inherit;text-rendering:inherit;text-transform:inherit;word-break:keep-all;overflow-wrap:break-word;white-space:pre;position:absolute;top:0;left:0;height:100%;min-width:100%;resize:none;color:inherit;overflow:hidden;-moz-osx-font-smoothing:grayscale;-webkit-font-smoothing:antialiased;-webkit-text-fill-color:transparent;padding-top:0;padding-right:0;padding-bottom:0;padding-left:0" class="npm__react-simple-code-editor__textarea" readonly="" autoCapitalize="off" autoComplete="off" autoCorrect="off" spellcheck="false" data-gramm="false" aria-label="Code editor">var myHeaders = new Headers(); myHeaders.append("X-API-Token", "string"); myHeaders.append("Content-Type", "string"); var raw = "{\"type\":\"String\",\"languageTag\":\"String\",\"vertical\":\"String\",\"chat\":\"Object\"}"; var requestOptions = { method: 'POST', headers: myHeaders, body: raw, redirect: 'follow' }; fetch("https://api.elevateai.com/v1/interactions", requestOptions) .then(response => response.text()) .then(result => console.log(result)) .catch(error => console.log('error', error));</textarea><style> /** * Reset the text fill color so that placeholder is visible */ .npm__react-simple-code-editor__textarea:empty { -webkit-text-fill-color: inherit !important; } /** * Hack to apply on some CSS on IE10 and IE11 */ @media all and (-ms-high-contrast: none), (-ms-high-contrast: active) { /** * IE doesn't support '-webkit-text-fill-color' * So we use 'color: transparent' to make the text transparent on IE * Unlike other browsers, it doesn't affect caret color in IE */ .npm__react-simple-code-editor__textarea { color: transparent !important; } .npm__react-simple-code-editor__textarea::selection { background-color: #accef7 !important; color: transparent !important; } } </style></div></div></div></div></div></div><div class="flex w-full pt-2" style="height:auto"><div contenteditable="false" class="ab-code-editor code-editor select-none ab-hover-out" style="padding-top:90px"><div class="ab-code-editor-language-bar"><div class="hidden xl:block"></div><div class="p-4 text-lg font-medium">Responses</div><div class="flex justify-between"><div class="flex flex-1 overflow-x-auto"><div class="flex items-center flex-shrink-0"><div class="flex flex-shrink-0" data-rbd-droppable-id="language-droppable" data-rbd-droppable-context-id="4380"><div class="flex" data-rbd-draggable-context-id="4380" data-rbd-draggable-id="IkVdsxIFeIysauK1UAE-R"><div class="ab-code-language-label"><div class="w-2.5 h-2.5 rounded-full mr-1.5 bg-green-600 dark:bg-green-300"></div><span class="flex-shrink-0">201</span></div></div><div class="flex" data-rbd-draggable-context-id="4380" data-rbd-draggable-id="ogn--fHK6DTgAEYiv7jAi"><div class="ab-code-language-label"><div class="w-2.5 h-2.5 rounded-full mr-1.5 bg-red-600 dark:bg-red-300"></div><span class="flex-shrink-0">400</span></div></div><div class="flex" data-rbd-draggable-context-id="4380" data-rbd-draggable-id="x6cJ5u7giQEcVl-2Yh9jn"><div class="ab-code-language-label"><div class="w-2.5 h-2.5 rounded-full mr-1.5 bg-red-600 dark:bg-red-300"></div><span class="flex-shrink-0">401</span></div></div><div class="flex" data-rbd-draggable-context-id="4380" data-rbd-draggable-id="OA5jretM7_0dBEf-uJ2UE"><div class="ab-code-language-label ab-selected"><div class="w-2.5 h-2.5 rounded-full mr-1.5 bg-red-600 dark:bg-red-300"></div><span class="flex-shrink-0">429</span></div></div></div></div></div><div class="flex items-center whitespace-nowrap"><div class="flex justify-center items-center mr-4 pl-2 cursor-pointer" data-state="closed"><svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"><rect x="9" y="9" width="13" height="13" rx="2" ry="2"></rect><path d="M5 15H4a2 2 0 0 1-2-2V4a2 2 0 0 1 2-2h9a2 2 0 0 1 2 2v1"></path></svg></div></div></div></div><div class="ab-prism-editor w-full break-inside-avoid"><div class="ab-prism-editor-wrap w-full h-full read-only"><div class="ab-code-editor-scroll overflow-x-auto ab-scrollbars overflow-y-auto flex flex-col max-h-full h-full min-h-[36px] px-4 py-6"><div class="ab-react-simple-code-editor" style="position:relative;text-align:left;box-sizing:border-box;padding:0"><div class="language-clike ab-pre" aria-hidden="true" style="margin:0;border:0;background:none;box-sizing:inherit;display:inherit;font-family:inherit;font-size:inherit;font-style:inherit;font-variant-ligatures:inherit;font-weight:inherit;letter-spacing:inherit;line-height:inherit;tab-size:inherit;text-indent:inherit;text-rendering:inherit;text-transform:inherit;word-break:keep-all;overflow-wrap:break-word;white-space:pre;position:relative;pointer-events:none;padding-top:0;padding-right:0;padding-bottom:0;padding-left:0"><span class="ab-code-line-number flex items-center justify-end absolute text-right pt-[1px] text-[12px] leading-[22px] -left-8 w-6 h-[22px] text-gray-400 dark:text-gray-600">1</span><span class="token punctuation">{</span> <span class="ab-code-line-number flex items-center justify-end absolute text-right pt-[1px] text-[12px] leading-[22px] -left-8 w-6 h-[22px] text-gray-400 dark:text-gray-600">2</span> <span class="token string">"errorMessage"</span><span class="token punctuation">:</span> <span class="token string">"string"</span> <span class="ab-code-line-number flex items-center justify-end absolute text-right pt-[1px] text-[12px] leading-[22px] -left-8 w-6 h-[22px] text-gray-400 dark:text-gray-600">3</span><span class="token punctuation">}</span><br /></div><textarea style="margin:0;border:0;background:none;box-sizing:inherit;display:inherit;font-family:inherit;font-size:1rem;font-style:inherit;font-variant-ligatures:inherit;font-weight:inherit;letter-spacing:inherit;line-height:22px;tab-size:inherit;text-indent:inherit;text-rendering:inherit;text-transform:inherit;word-break:keep-all;overflow-wrap:break-word;white-space:pre;position:absolute;top:0;left:0;height:100%;min-width:100%;resize:none;color:inherit;overflow:hidden;-moz-osx-font-smoothing:grayscale;-webkit-font-smoothing:antialiased;-webkit-text-fill-color:transparent;padding-top:0;padding-right:0;padding-bottom:0;padding-left:0" class="npm__react-simple-code-editor__textarea" readonly="" autoCapitalize="off" autoComplete="off" autoCorrect="off" spellcheck="false" data-gramm="false" aria-label="Code editor">{ "errorMessage": "string" }</textarea><style> /** * Reset the text fill color so that placeholder is visible */ .npm__react-simple-code-editor__textarea:empty { -webkit-text-fill-color: inherit !important; } /** * Hack to apply on some CSS on IE10 and IE11 */ @media all and (-ms-high-contrast: none), (-ms-high-contrast: active) { /** * IE doesn't support '-webkit-text-fill-color' * So we use 'color: transparent' to make the text transparent on IE * Unlike other browsers, it doesn't affect caret color in IE */ .npm__react-simple-code-editor__textarea { color: transparent !important; } .npm__react-simple-code-editor__textarea::selection { background-color: #accef7 !important; color: transparent !important; } } </style></div></div></div></div></div></div></div></div></div></div><div data-slate-spacer="true" style="height:0;color:transparent;outline:none;position:absolute"><span data-slate-node="text"><span data-slate-leaf="true"><span data-slate-zero-width="z" data-slate-length="0"></span></span></span></div></div><div data-slate-node="element" data-slate-void="true" class="ab-horizontal-divider flex justify-center items-center select-none pt-2.5 mb-5" data-cy="horizontal-divider"><div contenteditable="false" class="w-full my-2.5 bg-gray-200 dark:bg-gray-600" style="height:1px;min-height:1px;max-height:1px"></div><div data-slate-spacer="true" style="height:0;color:transparent;outline:none;position:absolute"><span data-slate-node="text"><span data-slate-leaf="true"><span data-slate-zero-width="z" data-slate-length="0"></span></span></span></div></div><div data-slate-node="element" class="ab-plugin-wrapper mb-5 mt-10 w-full"><h1 class="ab-h1 heading heading-1 font-bold tracking-tighter text-4xl break-words break-inside-avoid toc-scroll-target text-gray-800 dark:text-gray-100 css-1voruy" placeholder="Heading 1" id="uUabj" data-cy="heading-one-element"><span data-slate-node="text"><span data-slate-leaf="true"><span data-slate-zero-width="z" data-slate-length="0"></span></span></span><span data-slate-node="element" data-slate-inline="true" class="css-1eolpgr"><span data-slate-node="text"><span data-slate-leaf="true"><span data-slate-string="true">// </span></span></span></span><span data-slate-node="text"><span data-slate-leaf="true"><span data-slate-string="true">Formatting a Chat for Processing </span></span></span><a href="#uUabj" contenteditable="false" tabindex="0" aria-label="// Formatting a Chat for Processing " class="relative select-none css-14ww1q5"><span class="ml-2"><svg xmlns="http://www.w3.org/2000/svg" width="34" height="34" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" class="p-0.5 copy-link cursor-pointer hidden absolute stroke-current css-1etxbbi"><circle cx="12" cy="5" r="3"></circle><line x1="12" y1="22" x2="12" y2="8"></line><path d="M5 12H2a10 10 0 0 0 20 0h-3"></path></svg></span></a></h1></div><div data-slate-node="element" class="ab-plugin-wrapper mb-5 w-full"><p class="ab-paragraph w-full mt-0 leading-7 break-words text-gray-600 dark:text-gray-300 mb-5"><span data-slate-node="text"><span data-slate-leaf="true"><span data-slate-leaf="true" class="ab-code bg-gray-100 dark:bg-gray-800 dark:text-white border border-gray-200 break-words dark:border-gray-700 py-0.5 px-1.5 my-0 mx-0.5 rounded font-mono" style="font-size:14px" data-cy="inline-code-leaf"><span data-slate-string="true">Chat</span></span></span></span><span data-slate-node="text"><span data-slate-leaf="true"><span data-slate-string="true"> files will be formatted according to the schema below, and included as a body parameter when declaring a chat interaction for processing.</span></span></span></p></div><div data-slate-node="element" class="ab-plugin-wrapper ab-expandable-heading flex pb-0 mt-10 mb-5 w-full"><button tabindex="0" class="ab-tab-focus flex cursor-pointer pr-2" role="button" aria-label="Toggle Expandable heading" data-cy="heading-toggle"><svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" style="padding-left:2px;padding-right:2px;margin-top:2px"><polyline points="6 9 12 15 18 9"></polyline></svg></button><div class="flex flex-col css-gn7wic"><button class="cursor-pointer"><div data-slate-node="element" class="ab-plugin-wrapper mb-5 mt-0 w-full"><h3 class="ab-h3 heading heading-3 font-bold text-2xl tracking-tighter break-words break-inside-avoid toc-scroll-target text-gray-800 dark:text-gray-100 css-1voruy" placeholder="Heading 3" id="Y5oK3" data-cy="heading-three-element"><span data-slate-node="text"><span data-slate-leaf="true"><span data-slate-string="true">Sample Chat File Format</span></span></span></h3></div></button><div class="flex-col"><div data-slate-node="element" data-slate-void="true" data-cy="code-editor" id="1oAewoh-SvJhLveyySawP" class="ab-code-editor ab-hover-out mb-0 ab-plugin-wrapper overflow-hidden transition delay-75 w-full ease-out"><div class="select-none" contenteditable="false"><div contenteditable="false" class="ab-code-editor code-editor select-none ab-hover-out" style="padding-top:38px"><div class="ab-code-editor-language-bar"><div class="hidden xl:block"></div><div class="flex justify-between"><div class="flex flex-1 overflow-x-auto"><div class="flex items-center flex-shrink-0"><div class="flex flex-shrink-0" data-rbd-droppable-id="language-droppable" data-rbd-droppable-context-id="4381"><div class="flex" data-rbd-draggable-context-id="4381" data-rbd-draggable-id="6lXEoUyY1ZEqPvgkXmCUj"><div class="ab-code-language-label ab-selected"><span class="flex-shrink-0">Sample Chat Format</span></div></div></div></div></div><div class="flex items-center whitespace-nowrap"><div class="flex justify-center items-center mr-4 pl-2 cursor-pointer" data-state="closed"><svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"><rect x="9" y="9" width="13" height="13" rx="2" ry="2"></rect><path d="M5 15H4a2 2 0 0 1-2-2V4a2 2 0 0 1 2-2h9a2 2 0 0 1 2 2v1"></path></svg></div></div></div></div><div class="ab-prism-editor w-full break-inside-avoid"><div class="ab-prism-editor-wrap w-full h-full read-only"><div class="ab-code-editor-scroll overflow-x-auto ab-scrollbars overflow-y-hidden flex flex-col max-h-full h-full min-h-[36px] px-4 py-6"><div class="ab-react-simple-code-editor" style="position:relative;text-align:left;box-sizing:border-box;padding:0"><div class="language-clike ab-pre" aria-hidden="true" style="margin:0;border:0;background:none;box-sizing:inherit;display:inherit;font-family:inherit;font-size:inherit;font-style:inherit;font-variant-ligatures:inherit;font-weight:inherit;letter-spacing:inherit;line-height:inherit;tab-size:inherit;text-indent:inherit;text-rendering:inherit;text-transform:inherit;word-break:keep-all;overflow-wrap:break-word;white-space:pre;position:relative;pointer-events:none;padding-top:0;padding-right:0;padding-bottom:0;padding-left:0"><span class="ab-code-line-number flex items-center justify-end absolute text-right pt-[1px] text-[12px] leading-[22px] -left-8 w-6 h-[22px] text-gray-400 dark:text-gray-600">1</span><span class="token punctuation">{</span> <span class="ab-code-line-number flex items-center justify-end absolute text-right pt-[1px] text-[12px] leading-[22px] -left-8 w-6 h-[22px] text-gray-400 dark:text-gray-600">2</span> <span class="token string">"participants"</span><span class="token punctuation">:</span> <span class="token punctuation">[</span> <span class="ab-code-line-number flex items-center justify-end absolute text-right pt-[1px] text-[12px] leading-[22px] -left-8 w-6 h-[22px] text-gray-400 dark:text-gray-600">3</span> <span class="token punctuation">{</span> <span class="ab-code-line-number flex items-center justify-end absolute text-right pt-[1px] text-[12px] leading-[22px] -left-8 w-6 h-[22px] text-gray-400 dark:text-gray-600">4</span> <span class="token string">"participant_id"</span><span class="token punctuation">:</span> <span class="token string">"ElevateAI Team"</span><span class="token punctuation">,</span> <span class="ab-code-line-number flex items-center justify-end absolute text-right pt-[1px] text-[12px] leading-[22px] -left-8 w-6 h-[22px] text-gray-400 dark:text-gray-600">5</span> <span class="token string">"name"</span><span class="token punctuation">:</span> <span class="token string">"Madison"</span><span class="token punctuation">,</span> <span class="ab-code-line-number flex items-center justify-end absolute text-right pt-[1px] text-[12px] leading-[22px] -left-8 w-6 h-[22px] text-gray-400 dark:text-gray-600">6</span> <span class="token string">"role"</span><span class="token punctuation">:</span> <span class="token string">"agent"</span> <span class="ab-code-line-number flex items-center justify-end absolute text-right pt-[1px] text-[12px] leading-[22px] -left-8 w-6 h-[22px] text-gray-400 dark:text-gray-600">7</span> <span class="token punctuation">}</span><span class="token punctuation">,</span> <span class="ab-code-line-number flex items-center justify-end absolute text-right pt-[1px] text-[12px] leading-[22px] -left-8 w-6 h-[22px] text-gray-400 dark:text-gray-600">8</span> <span class="token punctuation">{</span> <span class="ab-code-line-number flex items-center justify-end absolute text-right pt-[1px] text-[12px] leading-[22px] -left-8 w-6 h-[22px] text-gray-400 dark:text-gray-600">9</span> <span class="token string">"participant_id"</span><span class="token punctuation">:</span> <span class="token string">"ElevateAI Evangelist"</span><span class="token punctuation">,</span> <span class="ab-code-line-number flex items-center justify-end absolute text-right pt-[1px] text-[12px] leading-[22px] -left-8 w-6 h-[22px] text-gray-400 dark:text-gray-600">10</span> <span class="token string">"name"</span><span class="token punctuation">:</span> <span class="token string">"Developer"</span><span class="token punctuation">,</span> <span class="ab-code-line-number flex items-center justify-end absolute text-right pt-[1px] text-[12px] leading-[22px] -left-8 w-6 h-[22px] text-gray-400 dark:text-gray-600">11</span> <span class="token string">"role"</span><span class="token punctuation">:</span> <span class="token string">"customer"</span> <span class="ab-code-line-number flex items-center justify-end absolute text-right pt-[1px] text-[12px] leading-[22px] -left-8 w-6 h-[22px] text-gray-400 dark:text-gray-600">12</span> <span class="token punctuation">}</span> <span class="ab-code-line-number flex items-center justify-end absolute text-right pt-[1px] text-[12px] leading-[22px] -left-8 w-6 h-[22px] text-gray-400 dark:text-gray-600">13</span> <span class="token punctuation">]</span><span class="token punctuation">,</span> <span class="ab-code-line-number flex items-center justify-end absolute text-right pt-[1px] text-[12px] leading-[22px] -left-8 w-6 h-[22px] text-gray-400 dark:text-gray-600">14</span> <span class="token string">"messages"</span><span class="token punctuation">:</span> <span class="token punctuation">[</span> <span class="ab-code-line-number flex items-center justify-end absolute text-right pt-[1px] text-[12px] leading-[22px] -left-8 w-6 h-[22px] text-gray-400 dark:text-gray-600">15</span> <span class="token punctuation">{</span> <span class="ab-code-line-number flex items-center justify-end absolute text-right pt-[1px] text-[12px] leading-[22px] -left-8 w-6 h-[22px] text-gray-400 dark:text-gray-600">16</span> <span class="token string">"participant_id"</span><span class="token punctuation">:</span> <span class="token string">"ElevateAI Team"</span><span class="token punctuation">,</span> <span class="ab-code-line-number flex items-center justify-end absolute text-right pt-[1px] text-[12px] leading-[22px] -left-8 w-6 h-[22px] text-gray-400 dark:text-gray-600">17</span> <span class="token string">"timestamp"</span><span class="token punctuation">:</span> <span class="token string">"2022-07-04T14:25:15Z"</span><span class="token punctuation">,</span> <span class="ab-code-line-number flex items-center justify-end absolute text-right pt-[1px] text-[12px] leading-[22px] -left-8 w-6 h-[22px] text-gray-400 dark:text-gray-600">18</span> <span class="token string">"content"</span><span class="token punctuation">:</span> <span class="token string">"We hope this documentation is useful!"</span> <span class="ab-code-line-number flex items-center justify-end absolute text-right pt-[1px] text-[12px] leading-[22px] -left-8 w-6 h-[22px] text-gray-400 dark:text-gray-600">19</span> <span class="token punctuation">}</span><span class="token punctuation">,</span> <span class="ab-code-line-number flex items-center justify-end absolute text-right pt-[1px] text-[12px] leading-[22px] -left-8 w-6 h-[22px] text-gray-400 dark:text-gray-600">20</span> <span class="token punctuation">{</span> <span class="ab-code-line-number flex items-center justify-end absolute text-right pt-[1px] text-[12px] leading-[22px] -left-8 w-6 h-[22px] text-gray-400 dark:text-gray-600">21</span> <span class="token string">"participant_id"</span><span class="token punctuation">:</span> <span class="token string">"ElevateAI Evangelist"</span><span class="token punctuation">,</span> <span class="ab-code-line-number flex items-center justify-end absolute text-right pt-[1px] text-[12px] leading-[22px] -left-8 w-6 h-[22px] text-gray-400 dark:text-gray-600">22</span> <span class="token string">"timestamp"</span><span class="token punctuation">:</span> <span class="token string">"2022-07-04T14:26:45Z"</span><span class="token punctuation">,</span> <span class="ab-code-line-number flex items-center justify-end absolute text-right pt-[1px] text-[12px] leading-[22px] -left-8 w-6 h-[22px] text-gray-400 dark:text-gray-600">23</span> <span class="token string">"content"</span><span class="token punctuation">:</span> <span class="token string">"It is, thank you!"</span> <span class="ab-code-line-number flex items-center justify-end absolute text-right pt-[1px] text-[12px] leading-[22px] -left-8 w-6 h-[22px] text-gray-400 dark:text-gray-600">24</span> <span class="token punctuation">}</span> <span class="ab-code-line-number flex items-center justify-end absolute text-right pt-[1px] text-[12px] leading-[22px] -left-8 w-6 h-[22px] text-gray-400 dark:text-gray-600">25</span> <span class="token punctuation">]</span> <span class="ab-code-line-number flex items-center justify-end absolute text-right pt-[1px] text-[12px] leading-[22px] -left-8 w-6 h-[22px] text-gray-400 dark:text-gray-600">26</span><span class="token punctuation">}</span><br /></div><textarea style="margin:0;border:0;background:none;box-sizing:inherit;display:inherit;font-family:inherit;font-size:1rem;font-style:inherit;font-variant-ligatures:inherit;font-weight:inherit;letter-spacing:inherit;line-height:22px;tab-size:inherit;text-indent:inherit;text-rendering:inherit;text-transform:inherit;word-break:keep-all;overflow-wrap:break-word;white-space:pre;position:absolute;top:0;left:0;height:100%;min-width:100%;resize:none;color:inherit;overflow:hidden;-moz-osx-font-smoothing:grayscale;-webkit-font-smoothing:antialiased;-webkit-text-fill-color:transparent;padding-top:0;padding-right:0;padding-bottom:0;padding-left:0" class="npm__react-simple-code-editor__textarea" readonly="" autoCapitalize="off" autoComplete="off" autoCorrect="off" spellcheck="false" data-gramm="false" aria-label="Code editor">{ "participants": [ { "participant_id": "ElevateAI Team", "name": "Madison", "role": "agent" }, { "participant_id": "ElevateAI Evangelist", "name": "Developer", "role": "customer" } ], "messages": [ { "participant_id": "ElevateAI Team", "timestamp": "2022-07-04T14:25:15Z", "content": "We hope this documentation is useful!" }, { "participant_id": "ElevateAI Evangelist", "timestamp": "2022-07-04T14:26:45Z", "content": "It is, thank you!" } ] }</textarea><style> /** * Reset the text fill color so that placeholder is visible */ .npm__react-simple-code-editor__textarea:empty { -webkit-text-fill-color: inherit !important; } /** * Hack to apply on some CSS on IE10 and IE11 */ @media all and (-ms-high-contrast: none), (-ms-high-contrast: active) { /** * IE doesn't support '-webkit-text-fill-color' * So we use 'color: transparent' to make the text transparent on IE * Unlike other browsers, it doesn't affect caret color in IE */ .npm__react-simple-code-editor__textarea { color: transparent !important; } .npm__react-simple-code-editor__textarea::selection { background-color: #accef7 !important; color: transparent !important; } } </style></div></div></div></div></div></div><div data-slate-spacer="true" style="height:0;color:transparent;outline:none;position:absolute"><span data-slate-node="text"><span data-slate-leaf="true"><span data-slate-zero-width="z" data-slate-length="0"></span></span></span></div></div></div></div></div><div data-slate-node="element" class="ab-plugin-wrapper ab-expandable-heading flex pb-0 mt-10 mb-5 w-full"><button tabindex="0" class="ab-tab-focus flex cursor-pointer pr-2" role="button" aria-label="Toggle Expandable heading" data-cy="heading-toggle"><svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" style="padding-left:2px;padding-right:2px;margin-top:2px"><polyline points="6 9 12 15 18 9"></polyline></svg></button><div class="flex flex-col css-gn7wic"><button class="cursor-pointer"><div data-slate-node="element" class="ab-plugin-wrapper mb-5 mt-0 w-full"><h3 class="ab-h3 heading heading-3 font-bold text-2xl tracking-tighter break-words break-inside-avoid toc-scroll-target text-gray-800 dark:text-gray-100 css-1voruy" placeholder="Heading 3" id="OJE-F" data-cy="heading-three-element"><span data-slate-node="text"><span data-slate-leaf="true"><span data-slate-string="true">Schema</span></span></span></h3></div></button><div class="flex-col"><div data-slate-node="element" class="ab-plugin-wrapper mb-5 w-full"><p class="ab-paragraph w-full mt-0 leading-7 break-words text-gray-600 dark:text-gray-300 mb-5"><span data-slate-node="text"><span data-slate-leaf="true"><span data-slate-zero-width="n" data-slate-length="0"><br/></span></span></span></p></div><div data-slate-node="element" class="ab-plugin-wrapper overflow-auto rounded-2xl mb-0 w-full"><div class="relative max-w-full overflow-hidden"><div class="css-14bnrp3"><table role="table" class="ab-table w-full break-inside-avoid ab-table-with-key-n-TEgwsqlHnEZ5VE4Ih67 pr-6 css-ttoztq" data-cy="table"><thead role="rowgroup"><tr data-slate-node="element" role="row"><th data-cellkey="n-TEgwsqlHnEZ5VE4Ih67-0" class="relative align-top border-gray-100 dark:border-gray-700 border-b border-r break-all border-t border-l dark:text-gray-200 bg-gray-100 dark:bg-gray-700 css-14bcmcs font-normal text-left" role="columnheader"><div data-slate-node="element" class="css-rb3r14"><div data-slate-node="element" class="ab-plugin-wrapper mb-0 w-full"><p class="ab-paragraph w-full mt-0 leading-7 break-words text-gray-600 dark:text-gray-300 mb-0"><span data-slate-node="text"><span data-slate-leaf="true"><strong data-slate-leaf="true" class="ab-bold font-bold break-words text-gray-800 dark:text-gray-100" data-cy="bold-mark"><span data-slate-string="true">Element</span></strong></span></span></p></div></div></th><th data-cellkey="n-TEgwsqlHnEZ5VE4Ih67-1" class="relative align-top border-gray-100 dark:border-gray-700 border-b border-r break-all border-t border-l-none dark:text-gray-200 bg-gray-100 dark:bg-gray-700 css-1cy9k9p font-normal text-left" role="columnheader"><div data-slate-node="element" class="css-rb3r14"><div data-slate-node="element" class="ab-plugin-wrapper mb-0 w-full"><p class="ab-paragraph w-full mt-0 leading-7 break-words text-gray-600 dark:text-gray-300 mb-0"><span data-slate-node="text"><span data-slate-leaf="true"><strong data-slate-leaf="true" class="ab-bold font-bold break-words text-gray-800 dark:text-gray-100" data-cy="bold-mark"><span data-slate-string="true">Type</span></strong></span></span></p></div></div></th><th data-cellkey="n-TEgwsqlHnEZ5VE4Ih67-2" class="relative align-top border-gray-100 dark:border-gray-700 border-b border-r break-all border-t border-l-none dark:text-gray-200 bg-gray-100 dark:bg-gray-700 css-1lillu0 font-normal text-left" role="columnheader"><div data-slate-node="element" class="css-rb3r14"><div data-slate-node="element" class="ab-plugin-wrapper mb-0 w-full"><p class="ab-paragraph w-full mt-0 leading-7 break-words text-gray-600 dark:text-gray-300 mb-0"><span data-slate-node="text"><span data-slate-leaf="true"><strong data-slate-leaf="true" class="ab-bold font-bold break-words text-gray-800 dark:text-gray-100" data-cy="bold-mark"><span data-slate-string="true">Description</span></strong></span></span></p></div></div></th></tr></thead><tbody><tr data-slate-node="element" role="row"><td data-cellkey="n-TEgwsqlHnEZ5VE4Ih67-0" class="relative align-top border-gray-100 dark:border-gray-700 border-b border-r break-all border-t-none border-l dark:text-gray-200 css-1cy9k9p" role="cell"><div data-slate-node="element" class="css-rb3r14"><div data-slate-node="element" class="ab-plugin-wrapper mb-0 w-full"><p class="ab-paragraph w-full mt-0 leading-7 break-words text-gray-600 dark:text-gray-300 mb-0"><span data-slate-node="text"><span data-slate-leaf="true"><strong data-slate-leaf="true" class="ab-bold font-bold break-words text-gray-800 dark:text-gray-100" data-cy="bold-mark"><span data-slate-string="true">participants</span></strong></span></span></p></div></div></td><td data-cellkey="n-TEgwsqlHnEZ5VE4Ih67-1" class="relative align-top border-gray-100 dark:border-gray-700 border-b border-r break-all border-t-none border-l-none dark:text-gray-200 css-1cy9k9p" role="cell"><div data-slate-node="element" class="css-rb3r14"><div data-slate-node="element" class="ab-plugin-wrapper mb-0 w-full"><p class="ab-paragraph w-full mt-0 leading-7 break-words text-gray-600 dark:text-gray-300 mb-0"><span data-slate-node="text"><span data-slate-leaf="true"><span data-slate-string="true">array of objects</span></span></span></p></div></div></td><td data-cellkey="n-TEgwsqlHnEZ5VE4Ih67-2" class="relative align-top border-gray-100 dark:border-gray-700 border-b border-r break-all border-t-none border-l-none dark:text-gray-200 css-1cy9k9p" role="cell"><div data-slate-node="element" class="css-rb3r14"><div data-slate-node="element" class="ab-plugin-wrapper mb-0 w-full"><p class="ab-paragraph w-full mt-0 leading-7 break-words text-gray-600 dark:text-gray-300 mb-0"><span data-slate-node="text"><span data-slate-leaf="true"><span data-slate-string="true">Ordered list of details associated with each participant, will include 1+ objects</span></span></span></p></div></div></td></tr><tr data-slate-node="element" role="row"><td data-cellkey="n-TEgwsqlHnEZ5VE4Ih67-0" class="relative align-top border-gray-100 dark:border-gray-700 border-b border-r break-all border-t-none border-l dark:text-gray-200 css-1cy9k9p" role="cell"><div data-slate-node="element" class="css-rb3r14"><div data-slate-node="element" class="ab-plugin-wrapper mb-0 w-full"><p class="ab-paragraph w-full mt-0 leading-7 break-words text-gray-600 dark:text-gray-300 mb-0"><span data-slate-node="text"><span data-slate-leaf="true"><span data-slate-string="true">participant/</span></span></span><span data-slate-node="text"><span data-slate-leaf="true"><strong data-slate-leaf="true" class="ab-bold font-bold break-words text-gray-800 dark:text-gray-100" data-cy="bold-mark"><span data-slate-string="true">participant_id</span></strong></span></span></p></div></div></td><td data-cellkey="n-TEgwsqlHnEZ5VE4Ih67-1" class="relative align-top border-gray-100 dark:border-gray-700 border-b border-r break-all border-t-none border-l-none dark:text-gray-200 css-1cy9k9p" role="cell"><div data-slate-node="element" class="css-rb3r14"><div data-slate-node="element" class="ab-plugin-wrapper mb-0 w-full"><p class="ab-paragraph w-full mt-0 leading-7 break-words text-gray-600 dark:text-gray-300 mb-0"><span data-slate-node="text"><span data-slate-leaf="true"><span data-slate-string="true">string</span></span></span></p></div></div></td><td data-cellkey="n-TEgwsqlHnEZ5VE4Ih67-2" class="relative align-top border-gray-100 dark:border-gray-700 border-b border-r break-all border-t-none border-l-none dark:text-gray-200 css-1cy9k9p" role="cell"><div data-slate-node="element" class="css-rb3r14"><div data-slate-node="element" class="ab-plugin-wrapper mb-0 w-full"><p class="ab-paragraph w-full mt-0 leading-7 break-words text-gray-600 dark:text-gray-300 mb-0"><span data-slate-node="text"><span data-slate-leaf="true"><span data-slate-string="true">Unique identifier associated with participant</span></span></span></p></div></div></td></tr><tr data-slate-node="element" role="row"><td data-cellkey="n-TEgwsqlHnEZ5VE4Ih67-0" class="relative align-top border-gray-100 dark:border-gray-700 border-b border-r break-all border-t-none border-l dark:text-gray-200 css-1cy9k9p" role="cell"><div data-slate-node="element" class="css-rb3r14"><div data-slate-node="element" class="ab-plugin-wrapper mb-0 w-full"><p class="ab-paragraph w-full mt-0 leading-7 break-words text-gray-600 dark:text-gray-300 mb-0"><span data-slate-node="text"><span data-slate-leaf="true"><span data-slate-string="true">participants/</span></span></span><span data-slate-node="text"><span data-slate-leaf="true"><strong data-slate-leaf="true" class="ab-bold font-bold break-words text-gray-800 dark:text-gray-100" data-cy="bold-mark"><span data-slate-string="true">name</span></strong></span></span></p></div></div></td><td data-cellkey="n-TEgwsqlHnEZ5VE4Ih67-1" class="relative align-top border-gray-100 dark:border-gray-700 border-b border-r break-all border-t-none border-l-none dark:text-gray-200 css-1cy9k9p" role="cell"><div data-slate-node="element" class="css-rb3r14"><div data-slate-node="element" class="ab-plugin-wrapper mb-0 w-full"><p class="ab-paragraph w-full mt-0 leading-7 break-words text-gray-600 dark:text-gray-300 mb-0"><span data-slate-node="text"><span data-slate-leaf="true"><span data-slate-string="true">string</span></span></span></p></div></div></td><td data-cellkey="n-TEgwsqlHnEZ5VE4Ih67-2" class="relative align-top border-gray-100 dark:border-gray-700 border-b border-r break-all border-t-none border-l-none dark:text-gray-200 css-1cy9k9p" role="cell"><div data-slate-node="element" class="css-rb3r14"><div data-slate-node="element" class="ab-plugin-wrapper mb-0 w-full"><p class="ab-paragraph w-full mt-0 leading-7 break-words text-gray-600 dark:text-gray-300 mb-0"><span data-slate-node="text"><span data-slate-leaf="true"><span data-slate-string="true">Name of participant</span></span></span></p></div></div></td></tr><tr data-slate-node="element" role="row"><td data-cellkey="n-TEgwsqlHnEZ5VE4Ih67-0" class="relative align-top border-gray-100 dark:border-gray-700 border-b border-r break-all border-t-none border-l dark:text-gray-200 css-1cy9k9p" role="cell"><div data-slate-node="element" class="css-rb3r14"><div data-slate-node="element" class="ab-plugin-wrapper mb-0 w-full"><p class="ab-paragraph w-full mt-0 leading-7 break-words text-gray-600 dark:text-gray-300 mb-0"><span data-slate-node="text"><span data-slate-leaf="true"><span data-slate-string="true">participants/</span></span></span><span data-slate-node="text"><span data-slate-leaf="true"><strong data-slate-leaf="true" class="ab-bold font-bold break-words text-gray-800 dark:text-gray-100" data-cy="bold-mark"><span data-slate-string="true">role</span></strong></span></span></p></div></div></td><td data-cellkey="n-TEgwsqlHnEZ5VE4Ih67-1" class="relative align-top border-gray-100 dark:border-gray-700 border-b border-r break-all border-t-none border-l-none dark:text-gray-200 css-1cy9k9p" role="cell"><div data-slate-node="element" class="css-rb3r14"><div data-slate-node="element" class="ab-plugin-wrapper mb-0 w-full"><p class="ab-paragraph w-full mt-0 leading-7 break-words text-gray-600 dark:text-gray-300 mb-0"><span data-slate-node="text"><span data-slate-leaf="true"><span data-slate-string="true">string or null </span></span></span></p></div></div></td><td data-cellkey="n-TEgwsqlHnEZ5VE4Ih67-2" class="relative align-top border-gray-100 dark:border-gray-700 border-b border-r break-all border-t-none border-l-none dark:text-gray-200 css-1cy9k9p" role="cell"><div data-slate-node="element" class="css-rb3r14"><div data-slate-node="element" class="ab-plugin-wrapper mb-0 w-full"><p class="ab-paragraph w-full mt-0 leading-7 break-words text-gray-600 dark:text-gray-300 mb-0"><span data-slate-node="text"><span data-slate-leaf="true"><span data-slate-string="true">Will be </span></span></span><span data-slate-node="text"><span data-slate-leaf="true"><span data-slate-leaf="true" class="ab-code bg-gray-100 dark:bg-gray-800 dark:text-white border border-gray-200 break-words dark:border-gray-700 py-0.5 px-1.5 my-0 mx-0.5 rounded font-mono" style="font-size:14px" data-cy="inline-code-leaf"><span data-slate-string="true">agent</span></span></span></span><span data-slate-node="text"><span data-slate-leaf="true"><span data-slate-string="true"> or </span></span></span><span data-slate-node="text"><span data-slate-leaf="true"><span data-slate-leaf="true" class="ab-code bg-gray-100 dark:bg-gray-800 dark:text-white border border-gray-200 break-words dark:border-gray-700 py-0.5 px-1.5 my-0 mx-0.5 rounded font-mono" style="font-size:14px" data-cy="inline-code-leaf"><span data-slate-string="true">customer</span></span></span></span></p></div></div></td></tr><tr data-slate-node="element" role="row"><td data-cellkey="n-TEgwsqlHnEZ5VE4Ih67-0" class="relative align-top border-gray-100 dark:border-gray-700 border-b border-r break-all border-t-none border-l dark:text-gray-200 css-1cy9k9p" role="cell"><div data-slate-node="element" class="css-rb3r14"><div data-slate-node="element" class="ab-plugin-wrapper mb-0 w-full"><p class="ab-paragraph w-full mt-0 leading-7 break-words text-gray-600 dark:text-gray-300 mb-0"><span data-slate-node="text"><span data-slate-leaf="true"><strong data-slate-leaf="true" class="ab-bold font-bold break-words text-gray-800 dark:text-gray-100" data-cy="bold-mark"><span data-slate-string="true">messages</span></strong></span></span></p></div></div></td><td data-cellkey="n-TEgwsqlHnEZ5VE4Ih67-1" class="relative align-top border-gray-100 dark:border-gray-700 border-b border-r break-all border-t-none border-l-none dark:text-gray-200 css-1cy9k9p" role="cell"><div data-slate-node="element" class="css-rb3r14"><div data-slate-node="element" class="ab-plugin-wrapper mb-0 w-full"><p class="ab-paragraph w-full mt-0 leading-7 break-words text-gray-600 dark:text-gray-300 mb-0"><span data-slate-node="text"><span data-slate-leaf="true"><span data-slate-string="true">array of objects</span></span></span></p></div></div></td><td data-cellkey="n-TEgwsqlHnEZ5VE4Ih67-2" class="relative align-top border-gray-100 dark:border-gray-700 border-b border-r break-all border-t-none border-l-none dark:text-gray-200 css-1cy9k9p" role="cell"><div data-slate-node="element" class="css-rb3r14"><div data-slate-node="element" class="ab-plugin-wrapper mb-0 w-full"><p class="ab-paragraph w-full mt-0 leading-7 break-words text-gray-600 dark:text-gray-300 mb-0"><span data-slate-node="text"><span data-slate-leaf="true"><span data-slate-string="true">Ordered list of details associated with each chat message, will include 1+ objects</span></span></span></p></div></div></td></tr><tr data-slate-node="element" role="row"><td data-cellkey="n-TEgwsqlHnEZ5VE4Ih67-0" class="relative align-top border-gray-100 dark:border-gray-700 border-b border-r break-all border-t-none border-l dark:text-gray-200 css-1cy9k9p" role="cell"><div data-slate-node="element" class="css-rb3r14"><div data-slate-node="element" class="ab-plugin-wrapper mb-0 w-full"><p class="ab-paragraph w-full mt-0 leading-7 break-words text-gray-600 dark:text-gray-300 mb-0"><span data-slate-node="text"><span data-slate-leaf="true"><span data-slate-string="true">messages/</span></span></span><span data-slate-node="text"><span data-slate-leaf="true"><strong data-slate-leaf="true" class="ab-bold font-bold break-words text-gray-800 dark:text-gray-100" data-cy="bold-mark"><span data-slate-string="true">participant_id</span></strong></span></span></p></div></div></td><td data-cellkey="n-TEgwsqlHnEZ5VE4Ih67-1" class="relative align-top border-gray-100 dark:border-gray-700 border-b border-r break-all border-t-none border-l-none dark:text-gray-200 css-1cy9k9p" role="cell"><div data-slate-node="element" class="css-rb3r14"><div data-slate-node="element" class="ab-plugin-wrapper mb-0 w-full"><p class="ab-paragraph w-full mt-0 leading-7 break-words text-gray-600 dark:text-gray-300 mb-0"><span data-slate-node="text"><span data-slate-leaf="true"><span data-slate-string="true">string</span></span></span></p></div></div></td><td data-cellkey="n-TEgwsqlHnEZ5VE4Ih67-2" class="relative align-top border-gray-100 dark:border-gray-700 border-b border-r break-all border-t-none border-l-none dark:text-gray-200 css-1cy9k9p" role="cell"><div data-slate-node="element" class="css-rb3r14"><div data-slate-node="element" class="ab-plugin-wrapper mb-0 w-full"><p class="ab-paragraph w-full mt-0 leading-7 break-words text-gray-600 dark:text-gray-300 mb-0"><span data-slate-node="text"><span data-slate-leaf="true"><span data-slate-string="true">Maps to a unique participant_id within participants object</span></span></span></p></div></div></td></tr><tr data-slate-node="element" role="row"><td data-cellkey="n-TEgwsqlHnEZ5VE4Ih67-0" class="relative align-top border-gray-100 dark:border-gray-700 border-b border-r break-all border-t-none border-l dark:text-gray-200 css-1cy9k9p" role="cell"><div data-slate-node="element" class="css-rb3r14"><div data-slate-node="element" class="ab-plugin-wrapper mb-0 w-full"><p class="ab-paragraph w-full mt-0 leading-7 break-words text-gray-600 dark:text-gray-300 mb-0"><span data-slate-node="text"><span data-slate-leaf="true"><span data-slate-string="true">messages/</span></span></span><span data-slate-node="text"><span data-slate-leaf="true"><strong data-slate-leaf="true" class="ab-bold font-bold break-words text-gray-800 dark:text-gray-100" data-cy="bold-mark"><span data-slate-string="true">timestamp</span></strong></span></span></p></div></div></td><td data-cellkey="n-TEgwsqlHnEZ5VE4Ih67-1" class="relative align-top border-gray-100 dark:border-gray-700 border-b border-r break-all border-t-none border-l-none dark:text-gray-200 css-1cy9k9p" role="cell"><div data-slate-node="element" class="css-rb3r14"><div data-slate-node="element" class="ab-plugin-wrapper mb-0 w-full"><p class="ab-paragraph w-full mt-0 leading-7 break-words text-gray-600 dark:text-gray-300 mb-0"><span data-slate-node="text"><span data-slate-leaf="true"><span data-slate-string="true">string</span></span></span></p></div></div></td><td data-cellkey="n-TEgwsqlHnEZ5VE4Ih67-2" class="relative align-top border-gray-100 dark:border-gray-700 border-b border-r break-all border-t-none border-l-none dark:text-gray-200 css-1cy9k9p" role="cell"><div data-slate-node="element" class="css-rb3r14"><div data-slate-node="element" class="ab-plugin-wrapper mb-0 w-full"><p class="ab-paragraph w-full mt-0 leading-7 break-words text-gray-600 dark:text-gray-300 mb-0"><span data-slate-node="text"><span data-slate-leaf="true"><span data-slate-string="true">Date/time that the chat message was sent, formatted according to </span></span></span><a data-slate-node="element" data-slate-inline="true" href="https://en.wikipedia.org/wiki/ISO_8601" rel="nofollow noreferrer noopener" class="ab-link ab-tab-focus relative underline decoration-from-font underline-offset-4 cursor-pointer break-words transition-all font-bold text-ab-blue-500 dark:text-ab-blue-400 css-1y36zbg" target="" title="ISO 8601 (UTC)" tabindex="0"><span><span data-slate-node="text"><span data-slate-leaf="true"><span data-slate-string="true">ISO 8601 (UTC)</span></span></span></span></a><span data-slate-node="text"><span data-slate-leaf="true"><span data-slate-zero-width="z" data-slate-length="0"></span></span></span></p></div></div></td></tr><tr data-slate-node="element" role="row"><td data-cellkey="n-TEgwsqlHnEZ5VE4Ih67-0" class="relative align-top border-gray-100 dark:border-gray-700 border-b border-r break-all border-t-none border-l dark:text-gray-200 css-uxtrrq" role="cell"><div data-slate-node="element" class="css-rb3r14"><div data-slate-node="element" class="ab-plugin-wrapper mb-0 w-full"><p class="ab-paragraph w-full mt-0 leading-7 break-words text-gray-600 dark:text-gray-300 mb-0"><span data-slate-node="text"><span data-slate-leaf="true"><span data-slate-string="true">messages/</span></span></span><span data-slate-node="text"><span data-slate-leaf="true"><strong data-slate-leaf="true" class="ab-bold font-bold break-words text-gray-800 dark:text-gray-100" data-cy="bold-mark"><span data-slate-string="true">content</span></strong></span></span></p></div></div></td><td data-cellkey="n-TEgwsqlHnEZ5VE4Ih67-1" class="relative align-top border-gray-100 dark:border-gray-700 border-b border-r break-all border-t-none border-l-none dark:text-gray-200 css-1cy9k9p" role="cell"><div data-slate-node="element" class="css-rb3r14"><div data-slate-node="element" class="ab-plugin-wrapper mb-0 w-full"><p class="ab-paragraph w-full mt-0 leading-7 break-words text-gray-600 dark:text-gray-300 mb-0"><span data-slate-node="text"><span data-slate-leaf="true"><span data-slate-string="true">string</span></span></span></p></div></div></td><td data-cellkey="n-TEgwsqlHnEZ5VE4Ih67-2" class="relative align-top border-gray-100 dark:border-gray-700 border-b border-r break-all border-t-none border-l-none dark:text-gray-200 css-7t3tmr" role="cell"><div data-slate-node="element" class="css-rb3r14"><div data-slate-node="element" class="ab-plugin-wrapper mb-0 w-full"><p class="ab-paragraph w-full mt-0 leading-7 break-words text-gray-600 dark:text-gray-300 mb-0"><span data-slate-node="text"><span data-slate-leaf="true"><span data-slate-string="true">Chat message</span></span></span></p></div></div></td></tr></tbody></table></div><div class="select-none css-1hyj23r" contenteditable="false"></div><div class="select-none css-1hyj23r" contenteditable="false"></div></div></div></div></div></div><div data-slate-node="element" class="ab-plugin-wrapper mb-5 w-full"><p class="ab-paragraph w-full mt-0 leading-7 break-words text-gray-600 dark:text-gray-300 mb-5"><span data-slate-node="text"><span data-slate-leaf="true"><span data-slate-zero-width="n" data-slate-length="0"><br/></span></span></span></p></div></div></div></div></div></div><div class="flex flex-col"><div class="no-print flex flex-col justify-end sm:flex-col w-full max-w-full pt-16"><div class="border-t border-gray-100 dark:border-gray-800 mb-7"></div><div class="flex flex-col lg:flex-row justify-between w-full dark:border-gray-800 mb-12"><a title="Declare a Transcript" tabindex="0" class="ab-nav-left ab-tab-focus flex flex-1 items-center lg:max-w-[calc(50%-0.5rem)] justify-start text-left mb-2 rounded-2xl cursor-pointer py-3 px-4 bg-gray-50 dark:bg-gray-850 hover:bg-gray-100 dark:hover:bg-gray-800 css-df5wkf" href="/tutorials/declare-a-transcript"><div class="mr-3"><svg xmlns="http://www.w3.org/2000/svg" width="20" height="20" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" class="navigation-arrow stroke-current text-gray-300 dark:text-gray-500 transition-all"><circle cx="12" cy="12" r="10"></circle><polyline points="12 8 8 12 12 16"></polyline><line x1="16" y1="12" x2="8" y2="12"></line></svg></div><div class="max-w-[90%]"><div class="text-gray-500 dark:text-gray-400 text-xs font-bold mt-0.5 text-left">PREVIOUS</div><div class="ab-nav-left-text text-left font-bold text-lg truncate">Declare a Transcript</div></div></a><a title="Check the Processing Status" tabindex="0" class="ab-nav-right ab-tab-focus flex flex-1 items-center lg:max-w-[calc(50%-0.5rem)] justify-end text-right mb-2 rounded-2xl cursor-pointer py-3 px-4 bg-gray-50 dark:bg-gray-850 hover:bg-gray-100 dark:hover:bg-gray-800 css-df5wkf" href="/tutorials/check-the-processing-status"><div class="max-w-[90%]"><div class="text-gray-500 dark:text-gray-400 text-xs font-bold mt-0.5">NEXT</div><div class="ab-nav-right-text text-right max-w-full font-bold text-lg truncate">Check the Processing Status</div></div><div class="ml-3"><svg xmlns="http://www.w3.org/2000/svg" width="20" height="20" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" class="navigation-arrow stroke-current text-gray-300 dark:text-gray-500 transition-all"><circle cx="12" cy="12" r="10"></circle><polyline points="12 16 16 12 12 8"></polyline><line x1="8" y1="12" x2="16" y2="12"></line></svg></div></a></div><div class="flex justify-center"><div class="my-2 hidden"><a href="https://www.archbee.com/?utm_campaign=hosted-docs&utm_medium=referral&utm_source=docs.elevateai.com" 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target="_blank" class="flex items-center justify-center mx-auto unselectable px-4 py-1 h-[40px] border cursor-pointer rounded-lg bg-gray-400/5 border-transparent w-full"><span class="text-gray-600 dark:text-gray-300">Docs powered by</span> <span class="flex items-center gap-1.5 font-semibold text-gray-600 dark:text-gray-100">Archbee</span></a></div></div></div></div></div></div></div><section aria-label="Notifications alt+T" tabindex="-1" aria-live="polite" aria-relevant="additions text" aria-atomic="false"></section></div></div><script id="__NEXT_DATA__" type="application/json">{"props":{"pageProps":{"hostname":"docs.elevateai.com","pdfExport":false,"shareableToken":"","docSpaceId":"PUBLISHED-AcW_2ietrUxVeLtfpLRhn","docId":"/tutorials/declare-a-chat-interaction","_doc":{"id":"PUBLISHED-iD41ifX7uC0RZDlb7RbtO","name":"Declare a Chat Interaction","icon":"","title":"Declare a Chat 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"}]},{"id":"DVmgCEdwkWZCdiAVX0U6C","data":{"languages":[{"id":"RE5xXqQA22KBmV6gPP861","code":"{\r\n \"interactionIdentifier\": \"6091d697-9a98-4953-9850-d3e9b82cd5ab\"\r\n} ","language":"json","customLabel":"Sample API Response"}],"selectedLanguageId":"RE5xXqQA22KBmV6gPP861"},"type":"code-editor-v2","children":[{"text":""}]},{"id":"OnUkFjb-XugZNldOgJSYn","type":"paragraph","children":[{"bold":true,"text":"It is important you store the "},{"bold":true,"text":"interactionIdentifier","highlight":true},{"text":" as it will serve as a required parameter for all other ElevateAI endpoints, enabling you to "},{"id":"HhmYQXj2eMS1TmQoKzjjg","data":{"color":"#3b9f0f"},"type":"colored","children":[{"bold":true,"text":"POST","highlight":true}]},{"text":", "},{"id":"w-0FpczRNd3KFm25197j_","data":{"color":"#2166ae"},"type":"colored","children":[{"bold":true,"text":"GET","highlight":true}]},{"text":", and/or "},{"id":"Norg3drYNS0WjLnJupfzh","data":{"color":"#eb144c"},"type":"colored","children":[{"bold":true,"text":"DELETE","highlight":true}]},{"text":" information associated with this interaction."}]},{"id":"r-L9XRobqOhrGOQspZteQ","type":"paragraph","children":[{"text":"If an error occurs when requesting to declare the interaction, a standard HTTP response code is retuned to indicate the request was unsuccessful, along with a JSON response containing additional details to assist in "},{"id":"m2--dpvkTsKtFiIE-zyXz","data":{"href":"https://docs.elevateai.com/#Qofti","newTab":true},"type":"link","children":[{"text":""},{"id":"7aiLmcjYU3gIwajIt_Sda","data":{"color":"#23c9ff"},"type":"colored","children":[{"text":"troubleshooting"}]},{"text":""}]},{"text":". "}]},{"id":"1dvwUk7l9KFm9d27P3AjT","data":{"type":"info"},"type":"callout-v2","children":[{"id":"I-c17qH75Shotd_Qszjdv","type":"paragraph","children":[{"text":"All interactions"},{"bold":true,"text":" successfully declared"},{"text":" will count towards your monthly "},{"id":"rt1UR08tsGG7uMYaTZbSN","data":{"href":"https://docs.elevateai.com/#iwwlY","newTab":true},"type":"link","children":[{"text":""},{"id":"WCTkA_keSR25u_msiEzUA","data":{"color":"#23c9ff"},"type":"colored","children":[{"text":"request quota"}]},{"text":""}]},{"text":", irrespective of file upload status or processing outcome. "}]},{"id":"M_M15bEt3tqoYKmuHIkMe","type":"paragraph","children":[{"text":""}]},{"id":"yF4xfrmJs12XZXFrVV8um","type":"paragraph","children":[{"text":"Only interactions "},{"bold":true,"text":"successfully processed"},{"text":" are eligible for billing. 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be\n\"chat\""},{"kind":"required","name":"languageTag","type":"string","description":"Primary language of the chat, will be \n\"en-us\" (for North American English), \n\"en\" (for International English), or \n\"es-419\" (for North American Spanish)"},{"kind":"required","name":"vertical","type":"string","description":"Vertical associated with interaction, will be \"default\""},{"kind":"required","name":"chat","type":"Object","description":"Formatted chat text (see below)"}],"formDataParameters":[]},"results":{"languages":[{"id":"IkVdsxIFeIysauK1UAE-R","code":"{\n \"interactionIdentifier\": \"string\"\n} ","language":"201","customLabel":""},{"id":"ogn--fHK6DTgAEYiv7jAi","code":"{\n \"errorMessage\": \"string\"\n}","language":"400","customLabel":""},{"id":"x6cJ5u7giQEcVl-2Yh9jn","code":"{\r\n \"errorMessage\": \"string\"\r\n}","language":"401","customLabel":""},{"id":"OA5jretM7_0dBEf-uJ2UE","code":"{\r\n \"errorMessage\": 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console.log(response.body);\n});\n","customLabel":""},{"id":"WPvm_M7-_aMub3GnbLPp4","language":"javascript","code":"var myHeaders = new Headers();\nmyHeaders.append(\"X-API-Token\", \"string\");\nmyHeaders.append(\"Content-Type\", \"string\");\n\nvar raw = \"{\\\"type\\\":\\\"String\\\",\\\"languageTag\\\":\\\"String\\\",\\\"vertical\\\":\\\"String\\\",\\\"chat\\\":\\\"Object\\\"}\";\n\nvar requestOptions = {\n method: 'POST',\n headers: myHeaders,\n body: raw,\n redirect: 'follow'\n};\n\nfetch(\"https://api.elevateai.com/v1/interactions\", requestOptions)\n .then(response =\u003e response.text())\n .then(result =\u003e console.log(result))\n .catch(error =\u003e console.log('error', error));","customLabel":""},{"id":"s1945QbhEqS4m9i0N5Qrj","language":"python","code":"import requests\n\nurl = \"https://api.elevateai.com/v1/interactions\"\n\npayload = \"{\\\"type\\\":\\\"String\\\",\\\"languageTag\\\":\\\"String\\\",\\\"vertical\\\":\\\"String\\\",\\\"chat\\\":\\\"Object\\\"}\"\nheaders = {\n 'X-API-Token': 'string',\n 'Content-Type': 'string'\n}\n\nresponse = requests.request(\"POST\", url, headers=headers, data=payload)\n\nprint(response.text)\n","customLabel":""},{"id":"kO_YJCi7Z4Qu2vIZPH8it","language":"ruby","code":"require \"uri\"\nrequire \"net/http\"\n\nurl = URI(\"https://api.elevateai.com/v1/interactions\")\n\nhttps = Net::HTTP.new(url.host, url.port)\nhttps.use_ssl = true\n\nrequest = Net::HTTP::Post.new(url)\nrequest[\"X-API-Token\"] = \"string\"\nrequest[\"Content-Type\"] = \"string\"\nrequest.body = \"{\\\"type\\\":\\\"String\\\",\\\"languageTag\\\":\\\"String\\\",\\\"vertical\\\":\\\"String\\\",\\\"chat\\\":\\\"Object\\\"}\"\n\nresponse = https.request(request)\nputs response.read_body\n","customLabel":""}],"selectedLanguageId":"WPvm_M7-_aMub3GnbLPp4"},"description":"","currentNewParameter":{"label":"Body Parameter","value":"bodyDataParameters"}},"type":"api-method-v2","children":[{"text":""}]},{"id":"c-noHTjlW1fUn0P-q0ucl","type":"horizontal-line","children":[{"text":""}]},{"id":"uUabj__Mk_BjeO3W8wWeq","type":"h1","children":[{"text":""},{"id":"xLt-AVIOvzZBj_-B3gnM5","data":{"color":"#23c9ff"},"type":"colored","children":[{"text":"// "}]},{"text":"Formatting a Chat for Processing "}]},{"id":"ZWnnDeOt8vx2QSXmyCKzs","type":"paragraph","children":[{"text":"Chat","highlight":true},{"text":" files will be formatted according to the schema below, and included as a body parameter when declaring a chat interaction for processing."}]},{"id":"5EmoMReeEyg3AiqP9KnmF","data":{"isOpen":true},"type":"expandable-heading3","children":[{"id":"Y5oK3lVsS1zaickJTrkle","type":"h3","children":[{"text":"Sample Chat File Format"}]},{"id":"1oAewoh-SvJhLveyySawP","data":{"languages":[{"id":"6lXEoUyY1ZEqPvgkXmCUj","code":"{\r\n \"participants\": [\r\n {\r\n \"participant_id\": \"ElevateAI Team\",\r\n \"name\": \"Madison\",\r\n \"role\": \"agent\"\r\n },\r\n {\r\n \"participant_id\": \"ElevateAI Evangelist\",\r\n \"name\": \"Developer\",\r\n \"role\": \"customer\"\r\n }\r\n ],\r\n \"messages\": [\r\n {\r\n \"participant_id\": \"ElevateAI Team\",\r\n \"timestamp\": \"2022-07-04T14:25:15Z\",\r\n \"content\": \"We hope this documentation is useful!\"\r\n },\r\n {\r\n \"participant_id\": \"ElevateAI Evangelist\",\r\n \"timestamp\": \"2022-07-04T14:26:45Z\",\r\n \"content\": \"It is, thank you!\"\r\n }\r\n ]\r\n}","language":"json","customLabel":"Sample Chat 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of objects"}]}]},{"id":"kVT4Rk1ilgKqVWilkUhBm","data":{},"type":"table-cell","children":[{"id":"BZzlifiGcqyJFH7gMeC9n","type":"paragraph","children":[{"text":"Ordered list of details associated with each participant, will include 1+ objects"}]}]}]},{"id":"SVg991i6AEkxN0M5OjkKd","type":"table-row","children":[{"id":"7veeHG5-lt42ks0xhEMGz","data":{},"type":"table-cell","children":[{"id":"PMWOMGr4k3-U6Py55e2S_","type":"paragraph","children":[{"text":"participant/"},{"bold":true,"text":"participant_id"}]}]},{"id":"kdCfvnO4bvZa9vQtP7rD9","data":{},"type":"table-cell","children":[{"id":"tuKjU7DAxQGsgATPewAGW","type":"paragraph","children":[{"text":"string"}]}]},{"id":"eynO43OK9eH8LGthodiFc","data":{},"type":"table-cell","children":[{"id":"QoVCHqsihKAzB1GMJEgBe","type":"paragraph","children":[{"text":"Unique identifier associated with participant"}]}]}]},{"id":"aJ7ogPfGHWxtX2h3tKHP7","type":"table-row","children":[{"id":"-VhC9AqOumIVVoN2r172m","data":{},"type":"table-cell","children":[{"id":"SkauK2PmMJNDax8uHneI6","type":"paragraph","children":[{"text":"participants/"},{"bold":true,"text":"name"}]}]},{"id":"4TpHOCdfY9tZxCKauqej0","data":{},"type":"table-cell","children":[{"id":"DeoZc7X4FgzazjfAIB6Wx","type":"paragraph","children":[{"text":"string"}]}]},{"id":"kw3dJmWR3q5W7-HNnbuMr","data":{},"type":"table-cell","children":[{"id":"19TftPr9tSBib12RbgbiZ","type":"paragraph","children":[{"text":"Name of participant"}]}]}]},{"id":"lWivG0jAZHJDaXoqtwpwE","type":"table-row","children":[{"id":"ppE5lAxk6bzhEtOIuw3oc","data":{},"type":"table-cell","children":[{"id":"qTABpqqbEYtggzzHEzqem","type":"paragraph","children":[{"text":"participants/"},{"bold":true,"text":"role"}]}]},{"id":"thz27AgoW3pHimB-JEHKj","data":{},"type":"table-cell","children":[{"id":"RTReK2CG1Cbw_p31AjDxH","type":"paragraph","children":[{"text":"string or 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objects"}]}]}]},{"id":"-xtFNy0EUiRaf87GnTAt5","type":"table-row","children":[{"id":"6d3LYS36MAdC2xQB7N-YG","data":{},"type":"table-cell","children":[{"id":"HCBDLqHomJlSTOCGAfEtj","type":"paragraph","children":[{"text":"messages/"},{"bold":true,"text":"participant_id"}]}]},{"id":"ULwRCaI4SGzCpen-iveBs","data":{},"type":"table-cell","children":[{"id":"k40XiaFS__OmJPHRhrMu2","type":"paragraph","children":[{"text":"string"}]}]},{"id":"y_Ev9QMsXQxSw3EBrEmTO","data":{},"type":"table-cell","children":[{"id":"g6G9qrkVa3f-ZmclScRD3","type":"paragraph","children":[{"text":"Maps to a unique participant_id within participants 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be\n\"chat\""},{"kind":"required","name":"languageTag","type":"string","description":"Primary language of the chat, will be \n\"en-us\" (for North American English), \n\"en\" (for International English), or \n\"es-419\" (for North American Spanish)"},{"kind":"required","name":"vertical","type":"string","description":"Vertical associated with interaction, will be \"default\""},{"kind":"required","name":"chat","type":"Object","description":"Formatted chat text (see below)"}],"formDataParameters":[]},"results":{"languages":[{"id":"IkVdsxIFeIysauK1UAE-R","code":"{\n \"interactionIdentifier\": \"string\"\n} ","language":"201","customLabel":""},{"id":"ogn--fHK6DTgAEYiv7jAi","code":"{\n \"errorMessage\": \"string\"\n}","language":"400","customLabel":""},{"id":"x6cJ5u7giQEcVl-2Yh9jn","code":"{\r\n \"errorMessage\": \"string\"\r\n}","language":"401","customLabel":""},{"id":"OA5jretM7_0dBEf-uJ2UE","code":"{\r\n \"errorMessage\": \"string\"\r\n}","language":"429","customLabel":""}],"selectedLanguageId":"OA5jretM7_0dBEf-uJ2UE"},"examples":{"languages":[{"id":"b00i4WtyTtXKbrPWpgfCo","language":"curl","code":"curl --location 'https://api.elevateai.com/v1/interactions' \\\n--header 'X-API-Token: string' \\\n--header 'Content-Type: string' \\\n--data '{\"type\":\"String\",\"languageTag\":\"String\",\"vertical\":\"String\",\"chat\":\"Object\"}'","customLabel":""},{"id":"Lzfpbg1mdD4P-nW95I41c","language":"nodejs","code":"var request = require('request');\nvar options = {\n 'method': 'POST',\n 'url': 'https://api.elevateai.com/v1/interactions',\n 'headers': {\n 'X-API-Token': 'string',\n 'Content-Type': 'string'\n },\n body: '{\"type\":\"String\",\"languageTag\":\"String\",\"vertical\":\"String\",\"chat\":\"Object\"}'\n\n};\nrequest(options, function (error, response) {\n if (error) throw new Error(error);\n console.log(response.body);\n});\n","customLabel":""},{"id":"WPvm_M7-_aMub3GnbLPp4","language":"javascript","code":"var myHeaders = new Headers();\nmyHeaders.append(\"X-API-Token\", \"string\");\nmyHeaders.append(\"Content-Type\", \"string\");\n\nvar raw = \"{\\\"type\\\":\\\"String\\\",\\\"languageTag\\\":\\\"String\\\",\\\"vertical\\\":\\\"String\\\",\\\"chat\\\":\\\"Object\\\"}\";\n\nvar requestOptions = {\n method: 'POST',\n headers: myHeaders,\n body: raw,\n redirect: 'follow'\n};\n\nfetch(\"https://api.elevateai.com/v1/interactions\", requestOptions)\n .then(response =\u003e response.text())\n .then(result =\u003e console.log(result))\n .catch(error =\u003e console.log('error', error));","customLabel":""},{"id":"s1945QbhEqS4m9i0N5Qrj","language":"python","code":"import requests\n\nurl = \"https://api.elevateai.com/v1/interactions\"\n\npayload = \"{\\\"type\\\":\\\"String\\\",\\\"languageTag\\\":\\\"String\\\",\\\"vertical\\\":\\\"String\\\",\\\"chat\\\":\\\"Object\\\"}\"\nheaders = {\n 'X-API-Token': 'string',\n 'Content-Type': 'string'\n}\n\nresponse = requests.request(\"POST\", url, headers=headers, data=payload)\n\nprint(response.text)\n","customLabel":""},{"id":"kO_YJCi7Z4Qu2vIZPH8it","language":"ruby","code":"require \"uri\"\nrequire \"net/http\"\n\nurl = URI(\"https://api.elevateai.com/v1/interactions\")\n\nhttps = Net::HTTP.new(url.host, url.port)\nhttps.use_ssl = true\n\nrequest = Net::HTTP::Post.new(url)\nrequest[\"X-API-Token\"] = \"string\"\nrequest[\"Content-Type\"] = \"string\"\nrequest.body = \"{\\\"type\\\":\\\"String\\\",\\\"languageTag\\\":\\\"String\\\",\\\"vertical\\\":\\\"String\\\",\\\"chat\\\":\\\"Object\\\"}\"\n\nresponse = https.request(request)\nputs response.read_body\n","customLabel":""}],"selectedLanguageId":"WPvm_M7-_aMub3GnbLPp4"},"description":"","currentNewParameter":{"label":"Body Parameter","value":"bodyDataParameters"}},"type":"api-method-v2","children":[{"text":""}]},{"id":"c-noHTjlW1fUn0P-q0ucl","type":"horizontal-line","children":[{"text":""}]},{"id":"uUabj__Mk_BjeO3W8wWeq","type":"h1","children":[{"text":""},{"id":"xLt-AVIOvzZBj_-B3gnM5","data":{"color":"#23c9ff"},"type":"colored","children":[{"text":"// "}]},{"text":"Formatting a Chat for Processing "}]},{"id":"ZWnnDeOt8vx2QSXmyCKzs","type":"paragraph","children":[{"text":"Chat","highlight":true},{"text":" files will be formatted according to the schema below, and included as a body parameter when declaring a chat interaction for processing."}]},{"id":"5EmoMReeEyg3AiqP9KnmF","data":{"isOpen":true},"type":"expandable-heading3","children":[{"id":"Y5oK3lVsS1zaickJTrkle","type":"h3","children":[{"text":"Sample Chat File Format"}]},{"id":"1oAewoh-SvJhLveyySawP","data":{"languages":[{"id":"6lXEoUyY1ZEqPvgkXmCUj","code":"{\r\n \"participants\": [\r\n {\r\n \"participant_id\": \"ElevateAI Team\",\r\n \"name\": \"Madison\",\r\n \"role\": \"agent\"\r\n },\r\n {\r\n \"participant_id\": \"ElevateAI Evangelist\",\r\n \"name\": \"Developer\",\r\n \"role\": \"customer\"\r\n }\r\n ],\r\n \"messages\": [\r\n {\r\n \"participant_id\": \"ElevateAI Team\",\r\n \"timestamp\": \"2022-07-04T14:25:15Z\",\r\n \"content\": \"We hope this documentation is useful!\"\r\n },\r\n {\r\n \"participant_id\": \"ElevateAI Evangelist\",\r\n \"timestamp\": \"2022-07-04T14:26:45Z\",\r\n \"content\": \"It is, thank you!\"\r\n }\r\n ]\r\n}","language":"json","customLabel":"Sample Chat Format"}],"selectedLanguageId":"6lXEoUyY1ZEqPvgkXmCUj"},"type":"code-editor-v2","children":[{"text":""}]}]},{"id":"6wWT8_uU1bdDxro-8DryW","data":{"isOpen":true},"type":"expandable-heading3","children":[{"id":"OJE-F5xfz8cPd6YvIyr4r","type":"h3","children":[{"text":"Schema"}]},{"id":"Iz9T5ej7RiqwX6YWYDISL","type":"paragraph","children":[{"text":""}]},{"id":"n-TEgwsqlHnEZ5VE4Ih67","data":{"columnWidths":{"0":217,"1":110,"2":331},"selectedRows":[],"selectedTable":false,"isTableHeaderOn":true,"selectedColumns":[]},"type":"table","children":[{"id":"j8xEaUcmzjsVN2SUTUnxh","type":"table-row","children":[{"id":"AI-JoUeTSU-_VS4-CpSDe","data":{},"type":"table-cell","children":[{"id":"s0hvmiN49DCr8HedGrdhD","type":"paragraph","children":[{"bold":true,"text":"Element"}]}]},{"id":"fHRP2kJsPcrmv0pQvXjOK","data":{},"type":"table-cell","children":[{"id":"nxc0qCR-CnssoPSG4YKXS","type":"paragraph","children":[{"bold":true,"text":"Type"}]}]},{"id":"BlalbEPyWx7UKr2_rTRsC","data":{},"type":"table-cell","children":[{"id":"ObQknfXJiKKyADPHOknUi","type":"paragraph","children":[{"bold":true,"text":"Description"}]}]}]},{"id":"PdcI0-N13YJh1T0dCHQRw","type":"table-row","children":[{"id":"O2hyfdv6aU8C6D-jBsVPc","data":{},"type":"table-cell","children":[{"id":"YZLEYwWyQ4dLpx7ZAMCBd","type":"paragraph","children":[{"bold":true,"text":"participants"}]}]},{"id":"8GWxWTWxlCrq603pkLXCQ","data":{},"type":"table-cell","children":[{"id":"NUmxuR5ZTKXqnZTXnEHjv","type":"paragraph","children":[{"text":"array of objects"}]}]},{"id":"kVT4Rk1ilgKqVWilkUhBm","data":{},"type":"table-cell","children":[{"id":"BZzlifiGcqyJFH7gMeC9n","type":"paragraph","children":[{"text":"Ordered list of details associated with each participant, will include 1+ objects"}]}]}]},{"id":"SVg991i6AEkxN0M5OjkKd","type":"table-row","children":[{"id":"7veeHG5-lt42ks0xhEMGz","data":{},"type":"table-cell","children":[{"id":"PMWOMGr4k3-U6Py55e2S_","type":"paragraph","children":[{"text":"participant/"},{"bold":true,"text":"participant_id"}]}]},{"id":"kdCfvnO4bvZa9vQtP7rD9","data":{},"type":"table-cell","children":[{"id":"tuKjU7DAxQGsgATPewAGW","type":"paragraph","children":[{"text":"string"}]}]},{"id":"eynO43OK9eH8LGthodiFc","data":{},"type":"table-cell","children":[{"id":"QoVCHqsihKAzB1GMJEgBe","type":"paragraph","children":[{"text":"Unique identifier associated with participant"}]}]}]},{"id":"aJ7ogPfGHWxtX2h3tKHP7","type":"table-row","children":[{"id":"-VhC9AqOumIVVoN2r172m","data":{},"type":"table-cell","children":[{"id":"SkauK2PmMJNDax8uHneI6","type":"paragraph","children":[{"text":"participants/"},{"bold":true,"text":"name"}]}]},{"id":"4TpHOCdfY9tZxCKauqej0","data":{},"type":"table-cell","children":[{"id":"DeoZc7X4FgzazjfAIB6Wx","type":"paragraph","children":[{"text":"string"}]}]},{"id":"kw3dJmWR3q5W7-HNnbuMr","data":{},"type":"table-cell","children":[{"id":"19TftPr9tSBib12RbgbiZ","type":"paragraph","children":[{"text":"Name of participant"}]}]}]},{"id":"lWivG0jAZHJDaXoqtwpwE","type":"table-row","children":[{"id":"ppE5lAxk6bzhEtOIuw3oc","data":{},"type":"table-cell","children":[{"id":"qTABpqqbEYtggzzHEzqem","type":"paragraph","children":[{"text":"participants/"},{"bold":true,"text":"role"}]}]},{"id":"thz27AgoW3pHimB-JEHKj","data":{},"type":"table-cell","children":[{"id":"RTReK2CG1Cbw_p31AjDxH","type":"paragraph","children":[{"text":"string or null "}]}]},{"id":"pJZ6kblEi7L58RNSDQQ8k","data":{},"type":"table-cell","children":[{"id":"WhxxIUIE0Qw--AjEh1fKO","type":"paragraph","children":[{"text":"Will be "},{"text":"agent","highlight":true},{"text":" or "},{"text":"customer","highlight":true}]}]}]},{"id":"0IyBZGH-irZA9ct1DW57v","type":"table-row","children":[{"id":"abPzEglsPp3IPMoS2Rltw","data":{},"type":"table-cell","children":[{"id":"dTIap4JdeWca5vroMga2H","type":"paragraph","children":[{"bold":true,"text":"messages"}]}]},{"id":"b5qGLZ9WJFk46EEoV5XzH","data":{},"type":"table-cell","children":[{"id":"MZ5KSgbN0g41MP7HP03Bt","type":"paragraph","children":[{"text":"array of objects"}]}]},{"id":"1AIVAJLAvgZFaocHM0tiC","data":{},"type":"table-cell","children":[{"id":"Y6uaS0Yl-Ey-5YYIu1XiO","type":"paragraph","children":[{"text":"Ordered list of details associated with each chat message, will include 1+ objects"}]}]}]},{"id":"-xtFNy0EUiRaf87GnTAt5","type":"table-row","children":[{"id":"6d3LYS36MAdC2xQB7N-YG","data":{},"type":"table-cell","children":[{"id":"HCBDLqHomJlSTOCGAfEtj","type":"paragraph","children":[{"text":"messages/"},{"bold":true,"text":"participant_id"}]}]},{"id":"ULwRCaI4SGzCpen-iveBs","data":{},"type":"table-cell","children":[{"id":"k40XiaFS__OmJPHRhrMu2","type":"paragraph","children":[{"text":"string"}]}]},{"id":"y_Ev9QMsXQxSw3EBrEmTO","data":{},"type":"table-cell","children":[{"id":"g6G9qrkVa3f-ZmclScRD3","type":"paragraph","children":[{"text":"Maps to a unique participant_id within participants object"}]}]}]},{"id":"nzs9wyZNC1Y7US0r9QarB","type":"table-row","children":[{"id":"Zbsp2IegYt7xDUm8uzghq","data":{},"type":"table-cell","children":[{"id":"T0frbAknJd5yKzyJNtxl8","type":"paragraph","children":[{"text":"messages/"},{"bold":true,"text":"timestamp"}]}]},{"id":"4MPpCpA-U627eGJzlxzfy","data":{},"type":"table-cell","children":[{"id":"w7tUP_nb0-0zhO1A-KUTV","type":"paragraph","children":[{"text":"string"}]}]},{"id":"8_uOfdMufImr1klEc7j7S","data":{},"type":"table-cell","children":[{"id":"Uj9eHy2_NE1Vh0_n6OEfs","type":"paragraph","children":[{"text":"Date/time that the chat message was sent, formatted according to "},{"id":"DdmlQ0IMUF2DljJo3dsFZ","data":{"href":"https://en.wikipedia.org/wiki/ISO_8601"},"type":"link","children":[{"text":"ISO 8601 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