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widget_interiornavigationmenu_widget"><div class="subnav"><ul id="menu-top-menu-2" class="menu"><li class="menu-item menu-item-type-post_type menu-item-object-page current-menu-item page_item page-item-1462 current_page_item menu-item-1479"><a href="https://sites.duke.edu/help/faqs/" aria-current="page">FAQ</a></li> <li class="menu-item menu-item-type-post_type menu-item-object-page menu-item-5345"><a href="https://sites.duke.edu/help/new-feature-requests/">New Feature Requests</a></li> <li class="menu-item menu-item-type-post_type menu-item-object-page menu-item-1151"><a href="https://sites.duke.edu/help/user-guide/">User Guide</a></li> </ul></div></div><div id="block-2" class="widget widget_block"><div class="logged-out wp-block-loginout"><a rel="nofollow" href="https://sites.duke.edu/wp-login.php?redirect_to=https%3A%2F%2Fsites.duke.edu%2Fhelp%2Ffaqs%2F">Log in</a></div></div><div id="block-7" class="widget widget_block"><h2 class="widgettitle">Is Sites@Duke Express the right choice for you?</h2> <div class="wp-widget-group__inner-blocks"> <p>Learn more about what it is, how it works, and what you can build.</p> <p></p> <div class="wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex"> <div class="wp-block-button"><a class="wp-block-button__link wp-element-button" href="https://sites.duke.edu/help/faqs/">Go to FAQs</a></div> </div> </div></div></div> </div> <div class="lg:w-3/4 lg:ml-8"> <h1 class="page-title">FAQs</h1> <article id="post-1462" class="mb-12 prose max-w-none post-1462 page type-page status-publish hentry"> <div class="entry-content"> <h2>Getting Started</h2> <p>Q: Is there a page of general help information available?<br /> A: <a href="https://oit.duke.edu/help/articles/kb0025630">Learn how to log in and manage the view permissions on your site</a></p> <p>Q: What plugins and themes are available on Sites@Duke Express?<br /> A: To view a list of plugins and themes, please log in to聽<a href="https://sites.duke.edu/">https://sites.duke.edu/</a> and enter any site. The Plugins and Themes (under Appearance) lists are on the left column of the site dashboard.</p> <p>Q: How do you get started customizing a site?<br /> A: <a href="https://oit.duke.edu/help/articles/kb0025635">Learn how to design the look and feel of each page with themes, plugins, and widgets</a></p> <p>Q: How do you control who can see your site?<br /> A: <a href="https://oit.duke.edu/help/articles/kb0025521">Get more in-depth regarding site visibility</a></p> <p>Q: How do I install a plugin or theme that I have purchased?<br /> A: It is against our policy to install purchased plugins or themes. Plugins and themes must be sourced from wordpress.org and requested for evaluation.</p> <h2>Using Your Site (General)</h2> <p>Q: Can I use a different URL (vanity domain) for my site, like mysite.duke.edu or mysite.org?<br /> A: Yes! This is called domain mapping. <a href="https://oit.duke.edu/help/articles/kb0032806">Learn more about the domain mapping process</a></p> <p>Q: How do you turn off comments for a page or post?<br /> A: <a href="https://oit.duke.edu/help/articles/kb0025520">Learn more about managing comments</a></p> <p>Q: What file types can be uploaded to the Media Library?<br /> A: <a href="https://oit.duke.edu/help/articles/kb0025588">Learn the acceptable media types for your site</a></p> <p>Q: What are the file size limits?<br /> A: <a href="https://oit.duke.edu/help/articles/kb0025589">Learn about file size limits and ways to optimally share media</a></p> <p>Q: How do you use a custom (vanity) domain for a site?<br /> A: <a href="https://oit.duke.edu/help/articles/kb0032806">Learn more about custom domains, also called domain mapping</a></p> <p>Q: How can I track my sites visitor stats?<br /> A: Activate the Google Analytics Dashboard for WP (GADWP) plugin and follow the included setup wizard</p> <p>Q: How do you make feature requests for Sites@Duke?<br /> A: <a href="https://oit.duke.edu/help/articles/kb0025591">Learn how to submit wordpress.org plugins and themes for vetting</a></p> <p>Q: How do you change Site Admins?<br /> A:聽<a href="https://oit.duke.edu/help/articles/kb0025592">Learn more about user management</a></p> <p>Q: How do you add Duke users to your site?<br /> A: <a href="https://oit.duke.edu/help/articles/kb0025641">Learn more about user roles</a></p> <p>Q: How do you give a non-Duke person access to your site?<br /> A: <a href="https://oit.duke.edu/help/articles/kb0025590">Learn about guest access</a></p> <p>Q: What are some tips for Student Organizations?<br /> A:聽<a href="https://oit.duke.edu/help/articles/kb0025634">Learn best practices for student groups</a></p> <h2>Using Your Site (Course-Specific)</h2> <p>Q: How do you re-use a course site from a previous semester?<br /> A:聽<a href="https://oit.duke.edu/help/articles/kb0025517">Learn how to export and import your site content</a></p> <p>Q: How do you combine multiple course enrollments into a single site?<br /> A:聽<a href="https://oit.duke.edu/help/articles/kb0025518">Learn to leverage course rosters for site access</a></p> <h2>Taking Down Your Site</h2> <p>Q: What happens to your Sites@Duke Express site when you leave Duke??<br /> A:聽<a href="https://oit.duke.edu/help/articles/kb0025519">Learn about our retention policy</a></p> <p>Q. How do you renew a Sites@Duke Express site?<br /> A:聽<a href="https://oit.duke.edu/help/articles/kb0027897">Learn how to renew your site</a></p> <p>Q. 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