CINXE.COM
Maintenance & Repairs | Department of Resident Life
<!DOCTYPE html> <html lang="en" dir="ltr" prefix="og: https://ogp.me/ns#"> <head> <meta charset="utf-8" /> <meta name="keywords" content="Department of Resident Life, University of Maryland, Housing, Residents, UMD, reslife umd, umd edu, Dorm, MD, UMD, College Park, Campus" /> <link rel="canonical" href="https://reslife.umd.edu/terp-housing/maintenance-repairs" /> <meta property="og:site_name" content="Department of Resident Life" /> <meta property="og:url" content="https://reslife.umd.edu/terp-housing/maintenance-repairs | https://reslife.umd.edu/" /> <meta property="og:title" content="Maintenance & Repairs | Department of Resident Life" /> <meta property="og:image" content="https://reslife.umd.edu/sites/default/files/2022-11/resident-life-umd-social-open-graph.jpg" /> <meta name="Generator" content="Drupal 10 (https://www.drupal.org)" /> <meta name="MobileOptimized" content="width" /> <meta name="HandheldFriendly" content="true" /> <meta name="viewport" content="width=device-width, initial-scale=1.0" /> <link rel="icon" href="/themes/contrib/umd_terp/favicon.ico" type="image/vnd.microsoft.icon" /> <script src="/sites/default/files/google_tag/reslife_2023/google_tag.script.js?ss7c15" defer></script> <title>Maintenance & Repairs | Department of Resident Life</title> <link rel="stylesheet" media="all" href="/sites/default/files/css/css_ccxDOdupc579G_zXo-uxHIAmOypsNYUBzntdL0Am13k.css?delta=0&language=en&theme=umd_terp&include=eJw9yEEKwDAIBMAPhfikoChJwbSLxkN_31vnOODgGYyVpFFg7_in140Sv3KZtnzz2CbhtFZbx7EATX-E_QOjeRrQ" /> <link rel="stylesheet" media="all" href="/sites/default/files/css/css_IlrtQxd6Z0S2a6jjDgxfQXyQluNXdkLFO5orXU7Kb0w.css?delta=1&language=en&theme=umd_terp&include=eJw9yEEKwDAIBMAPhfikoChJwbSLxkN_31vnOODgGYyVpFFg7_in140Sv3KZtnzz2CbhtFZbx7EATX-E_QOjeRrQ" /> <link rel="stylesheet" media="print" href="/sites/default/files/css/css_0_QsndxAVRardzd7LV7uyP0ZToZJ7I70Ya_tPdm2LbQ.css?delta=2&language=en&theme=umd_terp&include=eJw9yEEKwDAIBMAPhfikoChJwbSLxkN_31vnOODgGYyVpFFg7_in140Sv3KZtnzz2CbhtFZbx7EATX-E_QOjeRrQ" /> <link rel="dns-prefetch" href="https://fonts.googleapis.com"> <link rel="preconnect" href="https://fonts.gstatic.com/" crossorigin> <link href="https://fonts.googleapis.com/css?family=Crimson+Text:400,400i,600,600i|Source+Sans+Pro:200,200i,300,300i,400,400i,600,600i,700,700i,900,900i&display=swap" rel="stylesheet"> <script> document.documentElement.classList.add('js'); if (!!window.MSInputMethodContext && !!document.documentMode) { document.documentElement.classList.add('is-ie11'); } </script> </head> <body class="path--terp-housing--maintenance-repairs internal"> <a href="#main-content" class="visually-hidden focusable"> Skip to main content </a> <noscript><iframe src="https://www.googletagmanager.com/ns.html?id=GTM-KPK5L49" height="0" width="0" style="display:none;visibility:hidden"></iframe></noscript> <div class="dialog-off-canvas-main-canvas" data-off-canvas-main-canvas> <header class="site-header site-header-light"> <div class="site-header__bar max-bound"> <a class="site-header__logo" href="/"> <img src="/sites/default/files/resident-life-logo_0.png" alt="Department of Resident Life logo"> </a> <a href="#site-header-nav" class="site-header__nav-toggle" id="site-header-nav-toggle" tabindex="0" role="button" aria-label="Main Menu" aria-controls="site-header-nav"> <span aria-hidden="true" class="site-header__nav-icon"> <span role="presentation"></span> <span role="presentation"></span> <span role="presentation"></span> <span role="presentation"></span> </span> <span class="sr-only">Main Menu</span> </a> <nav class="site-header__nav" id="site-header-nav" aria-labelledby="site-header-nav-toggle"> <ul> <li> <a href="/about-us" data-drupal-link-system-path="node/103">About Us</a> <ul> <li> <a href="/about-us/vision-mission-values" data-drupal-link-system-path="node/90">Vision, Mission, & Values</a> </li> <li> <a href="/about-us/directors-welcome" data-drupal-link-system-path="node/173">Director's Welcome</a> </li> <li> <a href="/about-us/diversity" data-drupal-link-system-path="node/320">DEIJ Commitment</a> </li> <li> <a href="/about-us/resident-life-staff" data-drupal-link-system-path="node/57">Staff Directory</a> </li> <li> <a href="/about-us/res-life-scholarships" data-drupal-link-system-path="node/312">Res Life Scholarships</a> </li> <li> <a href="/about-us/contact-us" data-drupal-link-system-path="node/104">Contact Us</a> </li> </ul> </li> <li> <a href="/terp-housing" data-drupal-link-system-path="node/99">Terp Housing</a> <ul> <li> <a href="/terp-housing/apply" data-drupal-link-system-path="node/318">Apply for Housing</a> </li> <li> <a href="/terp-housing/rates-fees" data-drupal-link-system-path="node/174">Rates & Fees</a> </li> <li> <a href="/terp-housing/room-layouts-tours" data-drupal-link-system-path="node/175">Room Layouts & Tours</a> </li> <li> <a href="/terp-housing/residence-halls" data-drupal-link-system-path="node/97">Residence Halls</a> </li> <li> <a href="/terp-housing/additional-housing-options" data-drupal-link-system-path="node/177">Additional Housing Options</a> </li> <li> <a href="/terp-housing/programs-communities" data-drupal-link-system-path="node/314">Programs & Communities</a> </li> <li> <a href="/terp-housing/moving-breaks" data-drupal-link-system-path="node/287">Moving & Breaks</a> </li> <li> <a href="/terp-housing/mail-packages" data-drupal-link-system-path="node/135">Mail & Packages</a> </li> <li> <a href="/terp-housing/maintenance-repairs" data-drupal-link-system-path="node/300" class="is-active" aria-current="page">Maintenance & Repairs</a> </li> <li> <a href="/terp-housing/dates" data-drupal-link-system-path="node/121">Important Dates</a> </li> </ul> </li> <li> <a href="/safety-resources" data-drupal-link-system-path="node/282">Safety & Resources</a> <ul> <li> <a href="/safety-resources/community-living-handbook" data-drupal-link-system-path="node/295">Community Living Handbook</a> </li> <li> <a href="/safety-resources/safety-security" data-drupal-link-system-path="node/324">Safety & Security</a> </li> <li> <a href="/safety-resources/policies" data-drupal-link-system-path="node/283">Alcohol, Fire & Other Policies</a> </li> <li> <a href="/safety-resources/health-wellness" data-drupal-link-system-path="node/299">Health & Wellness</a> </li> <li> <a href="/safety-resources/student-rights-responsibilities" data-drupal-link-system-path="node/301">Student Rights & Responsibilities</a> </li> <li> <a href="/safety-resources/sustainability-resources" data-drupal-link-system-path="node/297">Sustainability Resources</a> </li> <li> <a href="/safety-resources/academic-success" data-drupal-link-system-path="node/306">Academic Success</a> </li> <li> <a href="/safety-resources/assistance-support-animals" data-drupal-link-system-path="node/372">Assistance & Support Animals</a> </li> <li> <a href="/gold-code" data-drupal-link-system-path="node/344">Gold Code</a> </li> <li> <a href="/safety-resources/guidelines-outdoor-use" data-drupal-link-system-path="node/394">Guidelines for Outdoor Use</a> </li> </ul> </li> <li> <a href="/campus-life" data-drupal-link-system-path="node/280">Campus Life</a> <ul> <li> <a href="/campus-life/dining-plans" data-drupal-link-system-path="node/281">Dining Plans</a> </li> <li> <a href="/campus-life/campus-map" data-drupal-link-system-path="node/305">Campus Map</a> </li> <li> <a href="/campus-life/get-involved" data-drupal-link-system-path="node/303">Get Involved</a> </li> <li> <a href="/campus-life/orientation" data-drupal-link-system-path="node/302">Orientation</a> </li> <li> <a href="/campus-life/things-do-umd" data-drupal-link-system-path="node/304">Things to do at UMD</a> </li> </ul> </li> <li> <a href="/join-our-team" data-drupal-link-system-path="node/284">Join Our Team</a> <ul> <li> <a href="/join-our-team/undergraduate-student-employment" title="Undergraduate Student Employment with Resident Life" data-drupal-link-system-path="node/285">Undergraduate Employment</a> </li> <li> <a href="/join-our-team/graduate-employment" title="Graduate Positions with Resident Life" data-drupal-link-system-path="node/336">Graduate Employment</a> </li> <li> <a href="/join-our-team/staff-openings" data-drupal-link-system-path="node/291">Staff Openings</a> </li> <li> <a href="/join-our-team/alumni-network" data-drupal-link-system-path="node/292">Res Life Alumni Network</a> </li> </ul> </li> <li> <a href="https://starrez.umd.edu/" target="_blank">Housing Portal</a> </li> </ul> </nav> </div> </header> <main id="main-content"> <div class="container page-content"> <div data-drupal-messages-fallback class="hidden"></div> <div class="row justify-content-center"> <div class="col-800-3"> <div class="gtranslate_wrapper"> </div><script>window.gtranslateSettings = {"default_language":"en","languages":["en","fr","de","it","es"],"wrapper_selector":".gtranslate_wrapper"}</script><script src="https://cdn.gtranslate.net/widgets/latest/dropdown.js" defer></script> <nav class="subnav" aria-label="Sidebar"> <ul> <li class="subnav-parent"> <a href="/terp-housing"><span class="icon icon-chevron-right" aria-hidden="true"></span>Terp Housing</a> <ul> <li> <a href="/terp-housing/apply" data-drupal-link-system-path="node/318">Apply for Housing</a> </li> <li> <a href="/terp-housing/rates-fees" data-drupal-link-system-path="node/174">Rates & Fees</a> </li> <li> <a href="/terp-housing/room-layouts-tours" data-drupal-link-system-path="node/175">Room Layouts & Tours</a> </li> <li> <a href="/terp-housing/residence-halls" data-drupal-link-system-path="node/97">Residence Halls</a> </li> <li> <a href="/terp-housing/additional-housing-options" data-drupal-link-system-path="node/177">Additional Housing Options</a> </li> <li> <a href="/terp-housing/programs-communities" data-drupal-link-system-path="node/314">Programs & Communities</a> </li> <li> <a href="/terp-housing/moving-breaks" data-drupal-link-system-path="node/287">Moving & Breaks</a> </li> <li> <a href="/terp-housing/mail-packages" data-drupal-link-system-path="node/135">Mail & Packages</a> </li> <li> <a href="/terp-housing/maintenance-repairs" aria-current="page" data-drupal-link-system-path="node/300" class="is-active"><span class="visually-hidden">The Current Page is </span>Maintenance & Repairs</a> </li> <li> <a href="/terp-housing/dates" data-drupal-link-system-path="node/121">Important Dates</a> </li> </ul> </li> </ul> </nav> </div> <div class="col-800-9"> <nav aria-label="Breadcrumb"> <ol class="breadcrumb"> <li class="breadcrumb-item"><a href="/">Home</a></li> <li class="breadcrumb-item"><a href="/terp-housing">Terp Housing</a></li> <li class="breadcrumb-item breadcrumb--active" aria-current="page">Maintenance & Repairs</li> </ol> </nav> <div data-history-node-id="300"> <div class="editor-content"> <h1>Maintenance & Repairs</h1> </div> </div> <div class="section section-umd_terp_basic_page section-ut_image_with_text"> <div class="editor-content" id="umd_terp_paragraph--2837"> <figure aria-label="image with caption" role="group" class="align-right"> <img src="/sites/default/files/styles/optimized/public/2022-09/caution-sign.png?itok=PVaEOFOd" alt="yellow caution wet floor sign"> </figure> <p>When planned or unplanned emergency facilities issues occur, the <a href="https://4service.umd.edu/" title="Department if Residential Facilities website">Department of Residential Facilities (DRF)</a> will contact you via email to alert you to issues affecting your residence hall.</p><p>If you notice any facilities or maintenance issue in your residence hall or room that needs repair, please contact DRF.</p><p>To request a repair or report a facilities issue:</p><ul><li>Call the 24-hour service center at 301-314-9675 (301-314-WORK)</li><li>Provide your name, campus address, telephone number, and a description of the problem</li><li>Write down the service request number so you may check on the progress of the repair</li></ul> </div> </div> <div class="section section-umd_terp_basic_page section-ut_button_set"> <div class="btn-set" id="umd_terp_paragraph--2841"> <a href="https://drf.umd.edu/services/submit-request/how-submit-service-request" class="btn btn-primary" target="_self"> Submit a Service Request </a> </div> </div> <div class="section section-umd_terp_basic_page section-ut_divider"> <div> <hr class="divider spacing-large rule-small" id="umd_terp_paragraph--2838"> </div> </div> <div class="section section-umd_terp_basic_page section-ut_text"> <div> <div class="editor-content" id="umd_terp_paragraph--2839"> <h2>Entering Your Living Space</h2> </div> </div> </div> <div class="section section-umd_terp_basic_page section-ut_image_with_text"> <div class="editor-content" id="umd_terp_paragraph--2842"> <figure aria-label="image with caption" role="group" class="align-left"> <img src="/sites/default/files/styles/optimized/public/2022-09/enteringlivingspace.png?itok=qM1wCcWs" alt="two students in dorm room, each on their beds using their laptops"> </figure> <p>DRF staff perform routine and emergency maintenance, building security, housekeeping, pest management, and renovation projects. When responding to requests inside your room, DRF staff will knock and announce themselves before entering. Students do not need to be present when DRF staff respond to a Service Request. </p> </div> </div> <div class="section section-umd_terp_basic_page section-ut_divider"> <div> <hr class="divider spacing-large rule-small" id="umd_terp_paragraph--3969"> </div> </div> <div class="section section-umd_terp_basic_page section-ut_text"> <div> <div class="editor-content" id="umd_terp_paragraph--3970"> <h2>Working Together to Prevent Mold and Mildew</h2> <p>Please follow the guidance below to help prevent mold and mildew in the residence halls:</p> <ol> <li>Keep furniture and personal belongings at least 12” (1 floor tile) away from the heating unit in your room.</li> <li>Hang wet clothing and towels to dry properly.</li> <li>Close windows when the air conditioning is on.</li> <li>Use your room’s dehumidifier properly if you have one in your room. Tampering with, covering, or obstructing University-installed dehumidifiers is prohibited.</li> <li>Report issues immediately to the 24/7 Residential Facilities Service Center at (301) 314-9675.</li> </ol> </div> </div> </div> <div class="section section-umd_terp_basic_page section-ut_button_set"> <div class="btn-set" id="umd_terp_paragraph--3973"> <a href="https://reslife.umd.edu/sites/default/files/2022-11/GeneralMoldFAQs.pdf" class="btn btn-primary" target="_self"> General Mold FAQs (PDF) </a> <a href="https://reslife.umd.edu/sites/default/files/2022-11/GeneralMoldFAQs.doc" class="btn btn-secondary" target="_self"> General Mold FAQs (Accessible Version) </a> <a href="https://reslife.umd.edu/sites/default/files/2023-08/DRF-Moisture-Control-Projects-8-23.pdf" class="btn btn-primary" target="_self"> Moisture Control Projects (PDF) </a> </div> </div> </div> </div> </div> </main> <footer class="site-footer" aria-label="Main"> <div class="site-footer-main"> <div class="max-bound"> <nav class="site-footer-nav" aria-label="Footer"> <ul> <li> <a href="/about-us" title="About the Department of Resident Life" data-drupal-link-system-path="node/103">About</a> </li> <li> <a href="/terp-housing/apply" title="Apply for Housing at the University of Maryland" data-drupal-link-system-path="node/318">Apply</a> </li> <li> <a href="/terp-housing" title="Terp Housing Page - Step Into Your New Home at UMD " data-drupal-link-system-path="node/99">Terp Housing</a> </li> <li> <a href="http://starrez.umd.edu/" title="Login to the Housing Portal - Resident Life, University of Maryland">Housing Portal</a> </li> <li> <a href="/about-us/contact-us" title="Contact the Department of Resident Life" data-drupal-link-system-path="node/104">Contact Us</a> </li> <li> <a href="/articles/site-map" data-drupal-link-system-path="node/366">Site Map</a> </li> </ul> </nav> <div class="site-footer-about"> <div class="site-footer-logo"> <img src="/sites/default/files/dsa-drl-footer-logo.png" alt="Department of Resident Life footer logo"> </div> <div class="site-footer-address"> <strong>Department of Resident Life</strong><br> <span>7626 Regents Drive, 2101 Annapolis Hall, College Park, MD 20742</span><br> <a aria-label="3013142100" href="tel:+3013142100">301-314-2100</a> <span aria-hidden="true"> · </span> <a href="mailto:reslife@umd.edu">reslife@umd.edu</a> </div> <div class="site-footer-social"> <ul> <li> <a href="https://www.facebook.com/UMDreslife" target="_blank"> <span class="sr-only">Visit our Facebook</span> <span class="icon icon-facebook" aria-hidden="true"></span> </a> </li> <li> <a href="https://www.instagram.com/UMDReslife/" target="_blank"> <span class="sr-only">Visit our Instagram</span> <span class="icon icon-instagram" aria-hidden="true"></span> </a> </li> <li> <a href="https://www.youtube.com/umdreslife" target="_blank"> <span class="sr-only">Visit our Youtube</span> <span class="icon icon-youtube" aria-hidden="true"></span> </a> </li> </ul> </div> </div> </div> </div> <div class="site-footer-legal"> <div class="max-bound"> <ul> <li> <a href="https://umd.edu" target="_blank">UMD.edu</a> </li> <li> <a href="https://www.umd.edu/web-accessibility">Web Accessibility</a> </li> <li> <a href="https://www.umd.edu/privacy-notice" target="_blank">Privacy Notice</a> </li> </ul> </div> </div> </footer> <a href="#" class="back-to-top">Back to Top</a> </div> <script type="application/json" data-drupal-selector="drupal-settings-json">{"path":{"baseUrl":"\/","pathPrefix":"","currentPath":"node\/300","currentPathIsAdmin":false,"isFront":false,"currentLanguage":"en"},"pluralDelimiter":"\u0003","user":{"uid":0,"permissionsHash":"8d6e40ea470fa682f3e79d63956245e7152d8aaae4503f8aec2658ad9a734c20"}}</script> <script src="/sites/default/files/js/js_G5z5bOGQ-Cu01KHyuKPhvEy7_LIujrt_zi6tCP0GPPc.js?scope=footer&delta=0&language=en&theme=umd_terp&include=eJwrzU2JL07OyM_PKc9MSY3PSE1MSS3SLwWKQpg6IGZJalGBfnpOflJiDgDYUxMI"></script> <script src="https://umd-header.umd.edu/build/bundle.js?search=1&search_domain=reslife&events=0&news=0&schools=0&admissions=0&support=0&support_url=&wrapper=&sticky=0"></script> <script src="/sites/default/files/js/js_q8whPWyVjzmrktKatkj101QjZj5dNznTtv6VcpedGbA.js?scope=footer&delta=2&language=en&theme=umd_terp&include=eJwrzU2JL07OyM_PKc9MSY3PSE1MSS3SLwWKQpg6IGZJalGBfnpOflJiDgDYUxMI"></script> </body> </html>