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Use the page number links to go directly to a page." role="navigation" class="lia-paging-full-wrapper lia-paging-pager" id="pager"> <div class="lia-inline-ajax-feedback"> <div class="AjaxFeedback" id="ajaxFeedback"></div> </div> <ul class="lia-paging-full"> <li class="lia-paging-page-previous lia-component-previous"> <span class="lia-link-navigation lia-js-data-pageNum-1 lia-link-disabled" aria-disabled="true" id="link_1"> <span> <span aria-hidden="true" class="lia-paging-page-arrow"></span> <span class="lia-paging-page-link">Previous</span> </span> </span> </li> <li class="lia-component-pagesnumbered"> <ul class="lia-paging-full-pages"> <li class="lia-paging-page-first lia-js-data-pageNum-1"> <span class="lia-js-data-pageNum-1 lia-link-navigation lia-link-disabled" aria-disabled="true" aria-current="page" id="link_2">1</span> </li><li class="lia-paging-page-link lia-js-data-pageNum-2"> <a class="lia-js-data-pageNum-2 lia-link-navigation lia-custom-event" aria-label="Page 2" id="link_2_0" href="https://community.spotify.com/t5/Accounts/bd-p/spotifyaccountrelated/page/2">2</a> </li><li class="lia-paging-page-link lia-js-data-pageNum-3"> <a class="lia-js-data-pageNum-3 lia-link-navigation lia-custom-event" aria-label="Page 3" id="link_2_1" href="https://community.spotify.com/t5/Accounts/bd-p/spotifyaccountrelated/page/3">3</a> </li><li class="lia-paging-page-ellipsis"> <span class="lia-js-data-pageNum-4365 lia-link-navigation lia-link-disabled" aria-disabled="true" id="link_2_2">…</span> </li><li class="lia-paging-page-last lia-js-data-pageNum-4366"> <a class="lia-js-data-pageNum-4366 lia-link-navigation lia-custom-event" aria-label="Page 4366" id="link_2_3" href="https://community.spotify.com/t5/Accounts/bd-p/spotifyaccountrelated/page/4366">4366</a> </li> </ul> </li> <li class="lia-paging-page-next lia-component-next"> <a class="lia-link-navigation lia-js-data-pageNum-2 lia-custom-event" aria-label="Next Page" rel="next" id="link_3" href="https://community.spotify.com/t5/Accounts/bd-p/spotifyaccountrelated/page/2"> <span class="lia-paging-page-link">Next</span> <span aria-hidden="true" class="lia-paging-page-arrow">»</span> </a> </li> </ul> </div> </div> </div> <div class="lia-decoration-border-menu-bar-bottom"> <div> </div> </div> </div> </div> </div> </div> </div> </div><div class="lia-quilt-row lia-quilt-row-main"> <div class="lia-quilt-column lia-quilt-column-24 lia-quilt-column-single lia-quilt-column-main-content"> <div class="lia-quilt-column-alley lia-quilt-column-alley-single"> <div class="custom-message-list"> <section> <header> <h2>Forum Posts</h2> <div> <label for="community-activity-sorted-by">Sorted by:</label> <select id="community-activity-sorted-by"> <option value="recent" >Most recent</option> <option value="views" >Most viewed</option> <option value="replies" >Most commented</option> <option value="kudos" >Most liked</option> </select> </div> </header> <article class="custom-message-tile custom-thread-floated custom-thread-unread"> <div> <a class="UserAvatar lia-link-navigation" href="/t5/user/viewprofilepage/user-id/26218813" title="View profile"> <img class="lia-user-avatar-message" alt="ribezaz" src="https://community.spotify.com/t5/image/serverpage/image-id/185781i210CB118D32EAF3B/image-dimensions/150x150/image-coordinates/504%2C0%2C3528%2C3024?v=v2" /> </a> </div> <div> <h3> <a href="/t5/Accounts/How-to-Prevent-Third-Party-Apps-from-Misusing-Your-Spotify/td-p/6276997" title="How to Prevent Third-Party Apps from Misusing Your Spotify Account"> How to Prevent Third-Party Apps from Misusing Your Spotify Account</a> </h3> <div class="bgHighlight"></div> <p> I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir... </p> <ul class="messagelist-fields"> <li class="authorname"> <img class="lia-user-rank-icon lia-user-rank-icon-left" title="Spotify Star" alt="Spotify Star" src="/html/rank_icons/rank_ssp.png"> <a href='/t5/user/viewprofilepage/user-id/26218813' rel='author' title='View profile'> <span class="login-bold">ribezaz</span> </a> </li> <li class="authorrank">Spotify Star</li> <li class="searchsnippet"></li> <li class="topicpostdate"> <div class="custom-tile-date"> <time datetime="yyyy-MM-dd hh:mm a"> 2024-08-20 3:38:03 PM </time> </div> </li> <li class="lastreplydate"></li> <li class="lastreplyauthor"></li> <li class="lastreplyrank"></li> <li class="views"><b>3634</b> Views</li> <li class="replies"><b>0</b> replies</li> <li class="kudos"><b>9</b> likes</li> <li class="labels"> <div class="label-name">Security</div> </li> </ul> <aside> <div class="custom-tile-date"> <time datetime="yyyy-MM-dd hh:mm a"> 2024-08-20 3:38:03 PM </time> </div> | <div class="custom-tile-category"> <strong> <span>Posted in </span> <a href="/t5/Accounts/bd-p/spotifyaccountrelated">Accounts</a> </strong> </div> <div> <i class="custom-thread-floated">This thread is pinned</i> </div> </aside> </div> <ul class="custom-tile-statistics"> <li class="custom-tile-views"><b>3634</b> Views</li> <li class="custom-tile-replies"><b>0</b> replies</li> <li class="custom-tile-kudos"><b>9</b> likes</li> </ul> <i class="status-icon" title="This thread is pinned"></i> </article> <article class="custom-message-tile custom-thread-topanswer custom-thread-solved custom-thread-floated custom-thread-unread"> <div> <a class="UserAvatar lia-link-navigation" href="/t5/user/viewprofilepage/user-id/24854298" title="View profile"> <img class="lia-user-avatar-message" alt="Tonasj" src="https://community.spotify.com/t5/image/serverpage/avatar-name/Fox/avatar-theme/candy/avatar-collection/Spotify_New/avatar-display-size/profile/version/2?xdesc=1.0" /> </a> </div> <div> <h3> <a href="/t5/Accounts/Spotify-friends-activity-empty-not-updating/td-p/5308639" title="Spotify friends activity empty/not updating"><i class="custom-thread-solved"><small>Solved!!</small></i> Spotify friends activity empty/not updating</a> </h3> <div class="bgHighlight"></div> <p> PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T... </p> <ul class="messagelist-fields"> <li class="authorname"> <a href='/t5/user/viewprofilepage/user-id/24854298' rel='author' title='View profile'> <span class="">Tonasj</span> </a> </li> <li class="authorrank">Casual Listener</li> <li class="searchsnippet"></li> <li class="topicpostdate"> <div class="custom-tile-date"> <time datetime="yyyy-MM-dd hh:mm a"> 2021-12-02 12:42:22 AM </time> </div> </li> <li class="lastreplydate"> <div class="custom-tile-date"> <time datetime="yyyy-MM-dd hh:mm a"> Wednesday </time> </div> </li> <li class="lastreplyauthor">chiccawith2cs</li> <li class="lastreplyrank">Visitor</li> <li class="views"><b>459143</b> Views</li> <li class="replies"><b>974</b> replies</li> <li class="kudos"><b>110</b> likes</li> <li class="labels"> <div class="label-name">Account</div> </li> </ul> <aside> <div class="custom-tile-date"> <time datetime="yyyy-MM-dd hh:mm a"> 2021-12-02 12:42:22 AM </time> </div> | <div class="custom-tile-category"> <strong> <span>Posted in </span> <a href="/t5/Accounts/bd-p/spotifyaccountrelated">Accounts</a> </strong> </div> <div> <i class="custom-thread-floated">This thread is pinned</i> </div> </aside> </div> <ul class="custom-tile-statistics"> <li class="custom-tile-views"><b>459143</b> Views</li> <li class="custom-tile-replies"><b>974</b> replies</li> <li class="custom-tile-kudos"><b>110</b> likes</li> </ul> <i class="status-icon" title="This thread is pinned"></i> </article> <article class="custom-message-tile custom-thread-locked custom-thread-solved custom-thread-floated custom-thread-unread"> <div> <a class="UserAvatar lia-link-navigation" href="/t5/user/viewprofilepage/user-id/458276" title="View profile"> <img class="lia-user-avatar-message" alt="sigridmoen" src="https://community.spotify.com/t5/image/serverpage/avatar-name/collecting/avatar-theme/candy/avatar-collection/hobbies/avatar-display-size/profile/version/2?xdesc=1.0" /> </a> </div> <div> <h3> <a href="/t5/Accounts/How-can-i-change-my-my-spotify-username/td-p/641928" title="How can i change my my spotify username?"><i class="custom-thread-solved"><small>Solved!!</small></i> How can i change my my spotify username?</a> </h3> <div class="bgHighlight"></div> <p> Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e... </p> <ul class="messagelist-fields"> <li class="authorname"> <a href='/t5/user/viewprofilepage/user-id/458276' rel='author' title='View profile'> <span class="">sigridmoen</span> </a> </li> <li class="authorrank">Newbie</li> <li class="searchsnippet"></li> <li class="topicpostdate"> <div class="custom-tile-date"> <time datetime="yyyy-MM-dd hh:mm a"> 2014-01-04 3:50:59 PM </time> </div> </li> <li class="lastreplydate"> <div class="custom-tile-date"> <time datetime="yyyy-MM-dd hh:mm a"> 2023-04-11 7:23:05 AM </time> </div> </li> <li class="lastreplyauthor"></li> <li class="lastreplyrank">Not applicable</li> <li class="views"><b>1203516</b> Views</li> <li class="replies"><b>119</b> replies</li> <li class="kudos"><b>117</b> likes</li> <li class="labels"> <div class="label-name">Account</div> </li> </ul> <aside> <div class="custom-tile-date"> <time datetime="yyyy-MM-dd hh:mm a"> 2014-01-04 3:50:59 PM </time> </div> | <div class="custom-tile-category"> <strong> <span>Posted in </span> <a href="/t5/Accounts/bd-p/spotifyaccountrelated">Accounts</a> </strong> </div> <div> <i class="custom-thread-floated">This thread is pinned</i> </div> </aside> </div> <ul class="custom-tile-statistics"> <li class="custom-tile-views"><b>1203516</b> Views</li> <li class="custom-tile-replies"><b>119</b> replies</li> <li class="custom-tile-kudos"><b>117</b> likes</li> </ul> <i class="status-icon" title="This thread is pinned"></i> </article> <article class="custom-message-tile custom-thread-solved custom-thread-floated custom-thread-unread"> <div> <a class="UserAvatar lia-link-navigation" href="/t5/user/viewprofilepage/user-id/14550962" title="View profile"> <img class="lia-user-avatar-message" alt="alyssamagor19" src="https://community.spotify.com/t5/image/serverpage/avatar-name/ostrich2/avatar-theme/candy/avatar-collection/Spotify_New/avatar-display-size/profile/version/2?xdesc=1.0" /> </a> </div> <div> <h3> <a href="/t5/Accounts/Unknown-people-logging-in/td-p/4917342" title="Unknown people logging in"><i class="custom-thread-solved"><small>Solved!!</small></i> Unknown people logging in</a> </h3> <div class="bgHighlight"></div> <p> My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af... </p> <ul class="messagelist-fields"> <li class="authorname"> <a href='/t5/user/viewprofilepage/user-id/14550962' rel='author' title='View profile'> <span class="">alyssamagor19</span> </a> </li> <li class="authorrank">Casual Listener</li> <li class="searchsnippet"></li> <li class="topicpostdate"> <div class="custom-tile-date"> <time datetime="yyyy-MM-dd hh:mm a"> 2020-03-26 6:44:28 AM </time> </div> </li> <li class="lastreplydate"> <div class="custom-tile-date"> <time datetime="yyyy-MM-dd hh:mm a"> 2024-10-08 9:00:30 AM </time> </div> </li> <li class="lastreplyauthor">Maria</li> <li class="lastreplyrank">Moderator</li> <li class="views"><b>111750</b> Views</li> <li class="replies"><b>72</b> replies</li> <li class="kudos"><b>12</b> likes</li> <li class="labels"> <div class="label-name">Account</div><div class="label-name">Login</div><div class="label-name">Premium</div> </li> </ul> <aside> <div class="custom-tile-date"> <time datetime="yyyy-MM-dd hh:mm a"> 2020-03-26 6:44:28 AM </time> </div> | <div class="custom-tile-category"> <strong> <span>Posted in </span> <a href="/t5/Accounts/bd-p/spotifyaccountrelated">Accounts</a> </strong> </div> <div> <i class="custom-thread-floated">This thread is pinned</i> </div> </aside> </div> <ul class="custom-tile-statistics"> <li class="custom-tile-views"><b>111750</b> Views</li> <li class="custom-tile-replies"><b>72</b> replies</li> <li class="custom-tile-kudos"><b>12</b> likes</li> </ul> <i class="status-icon" title="This thread is pinned"></i> </article> <article class="custom-message-tile custom-thread-unread"> <div> <a class="UserAvatar lia-link-navigation" href="/t5/user/viewprofilepage/user-id/26596635" title="View profile"> <img class="lia-user-avatar-message" alt="New user" src="https://community.spotify.com/t5/image/serverpage/avatar-name/Fish/avatar-theme/candy/avatar-collection/Spotify_New/avatar-display-size/profile/version/2?xdesc=1.0" /> </a> </div> <div> <h3> <a href="/t5/Accounts/How-can-change-my-country-if-I-can-t-update-my-payment-method/td-p/6531979" title="How can change my country if I can't update my payment method?"> How can change my country if I can't update my payment method?</a> </h3> <div class="bgHighlight"></div> <p> I have moved from one country to another. I want to change my country but the help says I have to change my payment method. It doesn't want to accept my new payment method as it says it doesn't match my country. So I am in a loop that I cannot seem t... </p> <ul class="messagelist-fields"> <li class="authorname"> <a href='/t5/user/viewprofilepage/user-id/26596635' rel='author' title='View profile'> <span class="">New user</span> </a> </li> <li class="authorrank">Visitor</li> <li class="searchsnippet">I have moved from one country to another. I want to change my country but the help says I have to change my payment method. It doesn't want to accept my new payment method as it says it doesn't match...</li> <li class="topicpostdate"> <div class="custom-tile-date"> <time datetime="yyyy-MM-dd hh:mm a"> 3 hours ago </time> </div> </li> <li class="lastreplydate"></li> <li class="lastreplyauthor"></li> <li class="lastreplyrank"></li> <li class="views"><b>18</b> Views</li> <li class="replies"><b>0</b> replies</li> <li class="kudos"><b>0</b> likes</li> <li class="labels"> </li> </ul> <aside> <div class="custom-tile-date"> <time datetime="yyyy-MM-dd hh:mm a"> 3 hours ago </time> </div> | <div class="custom-tile-category"> <strong> <span>Posted in </span> <a href="/t5/Accounts/bd-p/spotifyaccountrelated">Accounts</a> </strong> </div> <div> </div> </aside> </div> <ul class="custom-tile-statistics"> <li class="custom-tile-views"><b>18</b> Views</li> <li class="custom-tile-replies"><b>0</b> replies</li> <li class="custom-tile-kudos"><b>0</b> likes</li> </ul> <i class="status-icon" title=""></i> </article> <article class="custom-message-tile custom-thread-requires-moderation custom-thread-unread"> <div> <a class="UserAvatar lia-link-navigation" href="/t5/user/viewprofilepage/user-id/26595865" title="View profile"> <img class="lia-user-avatar-message" alt="kaiser361" src="https://community.spotify.com/t5/image/serverpage/avatar-name/ipadwindow/avatar-theme/candy/avatar-collection/Spotify_New/avatar-display-size/profile/version/2?xdesc=1.0" /> </a> </div> <div> <h3> <a href="/t5/Accounts/Du-kannst-diesem-Abo-nicht-beitreten/td-p/6530655" title="Du kannst diesem Abo nicht beitreten"> Du kannst diesem Abo nicht beitreten</a> </h3> <div class="bgHighlight"></div> <p> PlanPremium DuoCountryGermany DeviceSamsung S22+, Xiaomi 11 Lite 5GOperating SystemWindows 10 My Question or IssueMeine Freundin kann sich nicht mit ihren Handy verbinden, dann kommt oben genannter Fehler... Sie kann Ihre Adresse aber nirgendwo einge... </p> <ul class="messagelist-fields"> <li class="authorname"> <a href='/t5/user/viewprofilepage/user-id/26595865' rel='author' title='View profile'> <span class="">kaiser361</span> </a> </li> <li class="authorrank">Newbie</li> <li class="searchsnippet">Plan Premium Duo Country Germany Device Samsung S22+, Xiaomi 11 Lite 5G Operating System Windows 10 My Question or Issue Meine Freundin kann sich nicht mit ihren Handy verbin...</li> <li class="topicpostdate"> <div class="custom-tile-date"> <time datetime="yyyy-MM-dd hh:mm a"> yesterday </time> </div> </li> <li class="lastreplydate"> <div class="custom-tile-date"> <time datetime="yyyy-MM-dd hh:mm a"> 5 hours ago </time> </div> </li> <li class="lastreplyauthor">Maxim</li> <li class="lastreplyrank">Spotify Star</li> <li class="views"><b>26</b> Views</li> <li class="replies"><b>1</b> replies</li> <li class="kudos"><b>0</b> likes</li> <li class="labels"> <div class="label-name">Account</div> </li> </ul> <aside> <div class="custom-tile-date"> <time datetime="yyyy-MM-dd hh:mm a"> yesterday </time> </div> | <div class="custom-tile-category"> <strong> <span>Posted in </span> <a href="/t5/Accounts/bd-p/spotifyaccountrelated">Accounts</a> </strong> </div> <div> </div> </aside> </div> <ul class="custom-tile-statistics"> <li class="custom-tile-views"><b>26</b> Views</li> <li class="custom-tile-replies"><b>1</b> replies</li> <li class="custom-tile-kudos"><b>0</b> likes</li> </ul> <i class="status-icon" title=""></i> </article> <article class="custom-message-tile custom-thread-requires-moderation custom-thread-unread"> <div> <a class="UserAvatar lia-link-navigation" href="/t5/user/viewprofilepage/user-id/25954240" title="View profile"> <img class="lia-user-avatar-message" alt="BayDreamer214" src="https://community.spotify.com/t5/image/serverpage/avatar-name/Tattoo2/avatar-theme/candy/avatar-collection/Spotify_New/avatar-display-size/profile/version/2?xdesc=1.0" /> </a> </div> <div> <h3> <a href="/t5/Accounts/How-many-devices-can-I-run-Spotify-on-with-my-premium-individual/td-p/5645235" title="How many devices can I run Spotify on with my premium individual account?"><i class="topic-superuser-contribution"><small>Superuser Contribution</small></i> How many devices can I run Spotify on with my premium individual account?</a> </h3> <div class="bgHighlight"></div> <p> How many devices can I run Spotify on with my premium individual account? For example, can I run on my phone and on my TV at the same time? </p> <ul class="messagelist-fields"> <li class="authorname"> <a href='/t5/user/viewprofilepage/user-id/25954240' rel='author' title='View profile'> <span class="">BayDreamer214</span> </a> </li> <li class="authorrank">Visitor</li> <li class="searchsnippet">How many devices can I run Spotify on with my premium individual account? For example, can I run on my phone and on my TV at the same time? </li> <li class="topicpostdate"> <div class="custom-tile-date"> <time datetime="yyyy-MM-dd hh:mm a"> 2023-10-02 5:48:18 PM </time> </div> </li> <li class="lastreplydate"> <div class="custom-tile-date"> <time datetime="yyyy-MM-dd hh:mm a"> 7 hours ago </time> </div> </li> <li class="lastreplyauthor">Iandc27</li> <li class="lastreplyrank">Casual Listener</li> <li class="views"><b>49890</b> Views</li> <li class="replies"><b>12</b> replies</li> <li class="kudos"><b>0</b> likes</li> <li class="labels"> </li> </ul> <aside> <div class="custom-tile-date"> <time datetime="yyyy-MM-dd hh:mm a"> 2023-10-02 5:48:18 PM </time> </div> | <div class="custom-tile-category"> <strong> <span>Posted in </span> <a href="/t5/Accounts/bd-p/spotifyaccountrelated">Accounts</a> </strong> </div> <div> </div> </aside> </div> <ul class="custom-tile-statistics"> <li class="custom-tile-views"><b>49890</b> Views</li> <li class="custom-tile-replies"><b>12</b> replies</li> <li class="custom-tile-kudos"><b>0</b> likes</li> </ul> <i class="status-icon" title=""></i> </article> <article class="custom-message-tile custom-thread-topanswer custom-thread-solved custom-thread-requires-moderation custom-thread-unread"> <div> <a class="UserAvatar lia-link-navigation" href="/t5/user/viewprofilepage/user-id/1353205" title="View profile"> <img class="lia-user-avatar-message" alt="bethingbird" src="https://community.spotify.com/t5/image/serverpage/avatar-name/Walk/avatar-theme/candy/avatar-collection/Spotify_New/avatar-display-size/profile/version/2?xdesc=1.0" /> </a> </div> <div> <h3> <a href="/t5/Accounts/Audiobook-says-time-used-up-when-it-is-not/td-p/6328766" title="Audiobook says time used up when it is not"><i class="custom-thread-solved"><small>Solved!!</small></i><i class="topic-superuser-contribution"><small>Superuser Contribution</small></i> Audiobook says time used up when it is not</a> </h3> <div class="bgHighlight"></div> <p> PlanPremium familyCountryCanada Device Samsung Galaxy s20 feOperating System My Question or IssueI am trying to listen to audiobooks but it says i havw used the 15 hours which i have not and when i search the time i have used it says the same ( 0 hou... </p> <ul class="messagelist-fields"> <li class="authorname"> <a href='/t5/user/viewprofilepage/user-id/1353205' rel='author' title='View profile'> <span class="">bethingbird</span> </a> </li> <li class="authorrank">Newbie</li> <li class="searchsnippet"> Plan Premium family Country Canada Device Samsung Galaxy s20 fe Operating System My Question or Issue I am trying to listen to audiobooks but it says i h...</li> <li class="topicpostdate"> <div class="custom-tile-date"> <time datetime="yyyy-MM-dd hh:mm a"> 2024-09-09 11:36:15 PM </time> </div> </li> <li class="lastreplydate"> <div class="custom-tile-date"> <time datetime="yyyy-MM-dd hh:mm a"> yesterday </time> </div> </li> <li class="lastreplyauthor">K3485</li> <li class="lastreplyrank">Visitor</li> <li class="views"><b>1324</b> Views</li> <li class="replies"><b>14</b> replies</li> <li class="kudos"><b>0</b> likes</li> <li class="labels"> <div class="label-name">Other</div><div class="label-name">Subscription</div> </li> </ul> <aside> <div class="custom-tile-date"> <time datetime="yyyy-MM-dd hh:mm a"> 2024-09-09 11:36:15 PM </time> </div> | <div class="custom-tile-category"> <strong> <span>Posted in </span> <a href="/t5/Accounts/bd-p/spotifyaccountrelated">Accounts</a> </strong> </div> <div> </div> </aside> </div> <ul class="custom-tile-statistics"> <li class="custom-tile-views"><b>1324</b> Views</li> <li class="custom-tile-replies"><b>14</b> replies</li> <li class="custom-tile-kudos"><b>0</b> likes</li> </ul> <i class="status-icon" title="Solved!"></i> </article> <article class="custom-message-tile custom-thread-solved custom-thread-requires-moderation custom-thread-unread"> <div> <a class="UserAvatar lia-link-navigation" href="/t5/user/viewprofilepage/user-id/26595636" title="View profile"> <img class="lia-user-avatar-message" alt="NicRau" src="https://community.spotify.com/t5/image/serverpage/avatar-name/Shades2/avatar-theme/candy/avatar-collection/Spotify_New/avatar-display-size/profile/version/2?xdesc=1.0" /> </a> </div> <div> <h3> <a href="/t5/Accounts/Family-Plan-my-ex-wife-is-the-Plan-Manager-but-i-have-been/td-p/6530256" title="Family Plan, my ex-wife is the Plan Manager but i have been playing for Spotify for years."><i class="custom-thread-solved"><small>Solved!!</small></i> Family Plan, my ex-wife is the Plan Manager but i have been playing for Spotify for years.</a> </h3> <div class="bgHighlight"></div> <p> PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHow can I leave the plan? Then cancel it, as I am not the plan manager but I just found out I... </p> <ul class="messagelist-fields"> <li class="authorname"> <a href='/t5/user/viewprofilepage/user-id/26595636' rel='author' title='View profile'> <span class="">NicRau</span> </a> </li> <li class="authorrank">Visitor</li> <li class="searchsnippet">Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue How can...</li> <li class="topicpostdate"> <div class="custom-tile-date"> <time datetime="yyyy-MM-dd hh:mm a"> yesterday </time> </div> </li> <li class="lastreplydate"> <div class="custom-tile-date"> <time datetime="yyyy-MM-dd hh:mm a"> yesterday </time> </div> </li> <li class="lastreplyauthor">Maxim</li> <li class="lastreplyrank">Spotify Star</li> <li class="views"><b>50</b> Views</li> <li class="replies"><b>1</b> replies</li> <li class="kudos"><b>0</b> likes</li> <li class="labels"> <div class="label-name">Account</div> </li> </ul> <aside> <div class="custom-tile-date"> <time datetime="yyyy-MM-dd hh:mm a"> yesterday </time> </div> | <div class="custom-tile-category"> <strong> <span>Posted in </span> <a href="/t5/Accounts/bd-p/spotifyaccountrelated">Accounts</a> </strong> </div> <div> </div> </aside> </div> <ul class="custom-tile-statistics"> <li class="custom-tile-views"><b>50</b> Views</li> <li class="custom-tile-replies"><b>1</b> replies</li> <li class="custom-tile-kudos"><b>0</b> likes</li> </ul> <i class="status-icon" title="Solved!"></i> </article> <article class="custom-message-tile custom-thread-unread"> <div> <a class="UserAvatar lia-link-navigation" href="/t5/user/viewprofilepage/user-id/26595602" title="View profile"> <img class="lia-user-avatar-message" alt="New user" src="https://community.spotify.com/t5/image/serverpage/avatar-name/Shades2/avatar-theme/candy/avatar-collection/Spotify_New/avatar-display-size/profile/version/2?xdesc=1.0" /> </a> </div> <div> <h3> <a href="/t5/Accounts/Someone-is-trying-to-change-the-email-address-on-one-of-my-duo/td-p/6530195" title="Someone is trying to change the email address on one of my duo accounts"> Someone is trying to change the email address on one of my duo accounts</a> </h3> <div class="bgHighlight"></div> <p> My wife has had an email to say someone else has tried to change the email address on her account, she changed her password and that seemed to work, today someone has tried to do the same, and she got locked out of her account please can someone take... </p> <ul class="messagelist-fields"> <li class="authorname"> <a href='/t5/user/viewprofilepage/user-id/26595602' rel='author' title='View profile'> <span class="">New user</span> </a> </li> <li class="authorrank">Visitor</li> <li class="searchsnippet">My wife has had an email to say someone else has tried to change the email address on her account, she changed her password and that seemed to work, today someone has tried to do the same, and she go...</li> <li class="topicpostdate"> <div class="custom-tile-date"> <time datetime="yyyy-MM-dd hh:mm a"> yesterday </time> </div> </li> <li class="lastreplydate"> <div class="custom-tile-date"> <time datetime="yyyy-MM-dd hh:mm a"> yesterday </time> </div> </li> <li class="lastreplyauthor">Maxim</li> <li class="lastreplyrank">Spotify Star</li> <li class="views"><b>51</b> Views</li> <li class="replies"><b>1</b> replies</li> <li class="kudos"><b>0</b> likes</li> <li class="labels"> </li> </ul> <aside> <div class="custom-tile-date"> <time datetime="yyyy-MM-dd hh:mm a"> yesterday </time> </div> | <div class="custom-tile-category"> <strong> <span>Posted in </span> <a href="/t5/Accounts/bd-p/spotifyaccountrelated">Accounts</a> </strong> </div> <div> </div> </aside> </div> <ul class="custom-tile-statistics"> <li class="custom-tile-views"><b>51</b> Views</li> <li class="custom-tile-replies"><b>1</b> replies</li> <li class="custom-tile-kudos"><b>0</b> likes</li> </ul> <i class="status-icon" title=""></i> </article> <article class="custom-message-tile custom-thread-requires-moderation custom-thread-unread"> <div> <a class="UserAvatar lia-link-navigation" href="/t5/user/viewprofilepage/user-id/26591432" title="View profile"> <img class="lia-user-avatar-message" alt="Matiaskra" src="https://community.spotify.com/t5/image/serverpage/avatar-name/Guitar/avatar-theme/candy/avatar-collection/Spotify_New/avatar-display-size/profile/version/2?xdesc=1.0" /> </a> </div> <div> <h3> <a href="/t5/Accounts/Problem-with-my-account-I-cannot-login-neither-register/td-p/6522749" title="Problem with my account! (I cannot login neither register)"><i class="topic-superuser-contribution"><small>Superuser Contribution</small></i> Problem with my account! (I cannot login neither register)</a> </h3> <div class="bgHighlight"></div> <p> I had my account linked to Facebook, when I tried to log back in it asked for my email address, when I entered it to verify it told me that it was already in use (I don't have it in use). So I proceeded to delete my account and wait the necessary tim... </p> <ul class="messagelist-fields"> <li class="authorname"> <a href='/t5/user/viewprofilepage/user-id/26591432' rel='author' title='View profile'> <span class="">Matiaskra</span> </a> </li> <li class="authorrank">Casual Listener</li> <li class="searchsnippet">I had my account linked to Facebook, when I tried to log back in it asked for my email address, when I entered it to verify it told me that it was already in use (I don't have it in use). So I procee...</li> <li class="topicpostdate"> <div class="custom-tile-date"> <time datetime="yyyy-MM-dd hh:mm a"> Wednesday </time> </div> </li> <li class="lastreplydate"> <div class="custom-tile-date"> <time datetime="yyyy-MM-dd hh:mm a"> yesterday </time> </div> </li> <li class="lastreplyauthor">Vasil</li> <li class="lastreplyrank">Moderator</li> <li class="views"><b>139</b> Views</li> <li class="replies"><b>3</b> replies</li> <li class="kudos"><b>0</b> likes</li> <li class="labels"> <div class="label-name">Login</div><div class="label-name">Subscription</div> </li> </ul> <aside> <div class="custom-tile-date"> <time datetime="yyyy-MM-dd hh:mm a"> Wednesday </time> </div> | <div class="custom-tile-category"> <strong> <span>Posted in </span> <a href="/t5/Accounts/bd-p/spotifyaccountrelated">Accounts</a> </strong> </div> <div> </div> </aside> </div> <ul class="custom-tile-statistics"> <li class="custom-tile-views"><b>139</b> Views</li> <li class="custom-tile-replies"><b>3</b> replies</li> <li class="custom-tile-kudos"><b>0</b> likes</li> </ul> <i class="status-icon" title=""></i> </article> <article class="custom-message-tile custom-thread-unread"> <div> <a class="UserAvatar lia-link-navigation" href="/t5/user/viewprofilepage/user-id/26595122" title="View profile"> <img class="lia-user-avatar-message" alt="New user" src="https://community.spotify.com/t5/image/serverpage/avatar-name/Kiss/avatar-theme/candy/avatar-collection/Spotify_New/avatar-display-size/profile/version/2?xdesc=1.0" /> </a> </div> <div> <h3> <a href="/t5/Accounts/How-do-i-combine-a-free-account-with-a-paid-accounts/td-p/6529505" title="How do i combine a free account with a paid accounts?"> How do i combine a free account with a paid accounts?</a> </h3> <div class="bgHighlight"></div> <p> I have a free account and a paid account. They both have different email addresses. Can i delete the old account to reuse the email address? </p> <ul class="messagelist-fields"> <li class="authorname"> <a href='/t5/user/viewprofilepage/user-id/26595122' rel='author' title='View profile'> <span class="">New user</span> </a> </li> <li class="authorrank">Visitor</li> <li class="searchsnippet">I have a free account and a paid account. They both have different email addresses. Can i delete the old account to reuse the email address?</li> <li class="topicpostdate"> <div class="custom-tile-date"> <time datetime="yyyy-MM-dd hh:mm a"> yesterday </time> </div> </li> <li class="lastreplydate"> <div class="custom-tile-date"> <time datetime="yyyy-MM-dd hh:mm a"> yesterday </time> </div> </li> <li class="lastreplyauthor">Maxim</li> <li class="lastreplyrank">Spotify Star</li> <li class="views"><b>37</b> Views</li> <li class="replies"><b>1</b> replies</li> <li class="kudos"><b>0</b> likes</li> <li class="labels"> </li> </ul> <aside> <div class="custom-tile-date"> <time datetime="yyyy-MM-dd hh:mm a"> yesterday </time> </div> | <div class="custom-tile-category"> <strong> <span>Posted in </span> <a href="/t5/Accounts/bd-p/spotifyaccountrelated">Accounts</a> </strong> </div> <div> </div> </aside> </div> <ul class="custom-tile-statistics"> <li class="custom-tile-views"><b>37</b> Views</li> <li class="custom-tile-replies"><b>1</b> replies</li> <li class="custom-tile-kudos"><b>0</b> likes</li> </ul> <i class="status-icon" title=""></i> </article> <article class="custom-message-tile custom-thread-unread"> <div> <a class="UserAvatar lia-link-navigation" href="/t5/user/viewprofilepage/user-id/26595258" title="View profile"> <img class="lia-user-avatar-message" alt="New user" src="https://community.spotify.com/t5/image/serverpage/avatar-name/Shades2/avatar-theme/candy/avatar-collection/Spotify_New/avatar-display-size/profile/version/2?xdesc=1.0" /> </a> </div> <div> <h3> <a href="/t5/Accounts/I-just-got-spotify-premium-on-my-phone-but-when-my-ipad-doesn-t/td-p/6529725" title="I just got spotify premium on my phone, but when my ipad doesn’t have it?"> I just got spotify premium on my phone, but when my ipad doesn’t have it?</a> </h3> <div class="bgHighlight"></div> <p> So i got spotify premium on my phone and then i logged onto spotify on my ipad but it says it doesn’t have spotify premium on my ipad. This is the same account on both devices </p> <ul class="messagelist-fields"> <li class="authorname"> <a href='/t5/user/viewprofilepage/user-id/26595258' rel='author' title='View profile'> <span class="">New user</span> </a> </li> <li class="authorrank">Visitor</li> <li class="searchsnippet">So i got spotify premium on my phone and then i logged onto spotify on my ipad but it says it doesn’t have spotify premium on my ipad. This is the same account on both devices</li> <li class="topicpostdate"> <div class="custom-tile-date"> <time datetime="yyyy-MM-dd hh:mm a"> yesterday </time> </div> </li> <li class="lastreplydate"> <div class="custom-tile-date"> <time datetime="yyyy-MM-dd hh:mm a"> yesterday </time> </div> </li> <li class="lastreplyauthor">Maxim</li> <li class="lastreplyrank">Spotify Star</li> <li class="views"><b>35</b> Views</li> <li class="replies"><b>1</b> replies</li> <li class="kudos"><b>0</b> likes</li> <li class="labels"> </li> </ul> <aside> <div class="custom-tile-date"> <time datetime="yyyy-MM-dd hh:mm a"> yesterday </time> </div> | <div class="custom-tile-category"> <strong> <span>Posted in </span> <a href="/t5/Accounts/bd-p/spotifyaccountrelated">Accounts</a> </strong> </div> <div> </div> </aside> </div> <ul class="custom-tile-statistics"> <li class="custom-tile-views"><b>35</b> Views</li> <li class="custom-tile-replies"><b>1</b> replies</li> <li class="custom-tile-kudos"><b>0</b> likes</li> </ul> <i class="status-icon" title=""></i> </article> <article class="custom-message-tile custom-thread-unread"> <div> <a class="UserAvatar lia-link-navigation" href="/t5/user/viewprofilepage/user-id/22182900" title="View profile"> <img class="lia-user-avatar-message" alt="Deliria19" src="https://community.spotify.com/t5/image/serverpage/avatar-name/Alligator/avatar-theme/candy/avatar-collection/Spotify_New/avatar-display-size/profile/version/2?xdesc=1.0" /> </a> </div> <div> <h3> <a href="/t5/Accounts/Old-Email-Still-in-Use-After-Deleting-Spotify-Account/td-p/4993364" title="Old Email Still in Use After Deleting Spotify Account"><i class="topic-superuser-contribution"><small>Superuser Contribution</small></i> Old Email Still in Use After Deleting Spotify Account</a> </h3> <div class="bgHighlight"></div> <p> PlanNoneCountryPhilippinesDeviceSamsung A7 2018Operating SystemAndroid 10 My Question or IssueI recently deleted my Spotify account in order to create a new one. Spotify already sent the farewell e-mail verification to delete my account and the react... </p> <ul class="messagelist-fields"> <li class="authorname"> <a href='/t5/user/viewprofilepage/user-id/22182900' rel='author' title='View profile'> <span class="">Deliria19</span> </a> </li> <li class="authorrank">Casual Listener</li> <li class="searchsnippet">Plan None Country Philippines Device Samsung A7 2018 Operating System Android 10 My Question or Issue I recently deleted my Spotify account in order to create a new one. Spotify alre...</li> <li class="topicpostdate"> <div class="custom-tile-date"> <time datetime="yyyy-MM-dd hh:mm a"> 2020-07-09 3:10:00 PM </time> </div> </li> <li class="lastreplydate"> <div class="custom-tile-date"> <time datetime="yyyy-MM-dd hh:mm a"> yesterday </time> </div> </li> <li class="lastreplyauthor">Vasil</li> <li class="lastreplyrank">Moderator</li> <li class="views"><b>7198</b> Views</li> <li class="replies"><b>3</b> replies</li> <li class="kudos"><b>1</b> likes</li> <li class="labels"> <div class="label-name">Account</div> </li> </ul> <aside> <div class="custom-tile-date"> <time datetime="yyyy-MM-dd hh:mm a"> 2020-07-09 3:10:00 PM </time> </div> | <div class="custom-tile-category"> <strong> <span>Posted in </span> <a href="/t5/Accounts/bd-p/spotifyaccountrelated">Accounts</a> </strong> </div> <div> </div> </aside> </div> <ul class="custom-tile-statistics"> <li class="custom-tile-views"><b>7198</b> Views</li> <li class="custom-tile-replies"><b>3</b> replies</li> <li class="custom-tile-kudos"><b>1</b> likes</li> </ul> <i class="status-icon" title=""></i> </article> <article class="custom-message-tile custom-thread-solved custom-thread-requires-moderation custom-thread-unread"> <div> <a class="UserAvatar lia-link-navigation" href="/t5/user/viewprofilepage/user-id/3641359" title="View profile"> <img class="lia-user-avatar-message" alt="garymscott" src="https://community.spotify.com/t5/image/serverpage/avatar-name/GreyGig2/avatar-theme/candy/avatar-collection/Spotify_New/avatar-display-size/profile/version/2?xdesc=1.0" /> </a> </div> <div> <h3> <a href="/t5/Accounts/Reset-password-button-in-email-link-redirects-to-spam-sites/td-p/6511307" title="Reset password button in email link redirects to spam sites"><i class="custom-thread-solved"><small>Solved!!</small></i><i class="topic-superuser-contribution"><small>Superuser Contribution</small></i> Reset password button in email link redirects to spam sites</a> </h3> <div class="bgHighlight"></div> <p> Plan Family Country UK Device iPhone 12 My Question or Issue More of an obervation than a question... I have requested a password reset several times and each time I click the RESET PASSWORD button it takes me to a page that redirects to spam sites. ... </p> <ul class="messagelist-fields"> <li class="authorname"> <a href='/t5/user/viewprofilepage/user-id/3641359' rel='author' title='View profile'> <span class="">garymscott</span> </a> </li> <li class="authorrank">Casual Listener</li> <li class="searchsnippet">Plan Family Country UK Device iPhone 12 My Question or Issue More of an obervation than a question... I have requested a password reset several times and each time I c...</li> <li class="topicpostdate"> <div class="custom-tile-date"> <time datetime="yyyy-MM-dd hh:mm a"> a week ago </time> </div> </li> <li class="lastreplydate"> <div class="custom-tile-date"> <time datetime="yyyy-MM-dd hh:mm a"> yesterday </time> </div> </li> <li class="lastreplyauthor">garymscott</li> <li class="lastreplyrank">Casual Listener</li> <li class="views"><b>193</b> Views</li> <li class="replies"><b>3</b> replies</li> <li class="kudos"><b>0</b> likes</li> <li class="labels"> <div class="label-name">Account</div><div class="label-name">Login</div><div class="label-name">Security</div> </li> </ul> <aside> <div class="custom-tile-date"> <time datetime="yyyy-MM-dd hh:mm a"> a week ago </time> </div> | <div class="custom-tile-category"> <strong> <span>Posted in </span> <a href="/t5/Accounts/bd-p/spotifyaccountrelated">Accounts</a> </strong> </div> <div> </div> </aside> </div> <ul class="custom-tile-statistics"> <li class="custom-tile-views"><b>193</b> Views</li> <li class="custom-tile-replies"><b>3</b> replies</li> <li class="custom-tile-kudos"><b>0</b> likes</li> </ul> <i class="status-icon" title="Solved!"></i> </article> <article class="custom-message-tile custom-thread-solved custom-thread-unread"> <div> <a class="UserAvatar lia-link-navigation" href="/t5/user/viewprofilepage/user-id/25476594" title="View profile"> <img class="lia-user-avatar-message" alt="KellieC" src="https://community.spotify.com/t5/image/serverpage/avatar-name/cat/avatar-theme/candy/avatar-collection/Spotify_New/avatar-display-size/profile/version/2?xdesc=1.0" /> </a> </div> <div> <h3> <a href="/t5/Accounts/Blurry-Profile-Picture/td-p/5476074" title="Blurry Profile Picture"><i class="custom-thread-solved"><small>Solved!!</small></i><i class="topic-superuser-contribution"><small>Superuser Contribution</small></i> Blurry Profile Picture</a> </h3> <div class="bgHighlight"></div> <p> PlanPremiumCountry United States DeviceDell LaptopOperating SystemWindows My Question or IssueI recently updated my spotify profile and had no issues, however any time I close out spotify from my phone, or laptop, the photo appears blurry. I have tri... </p> <ul class="messagelist-fields"> <li class="authorname"> <a href='/t5/user/viewprofilepage/user-id/25476594' rel='author' title='View profile'> <span class="">KellieC</span> </a> </li> <li class="authorrank">Regular</li> <li class="searchsnippet"> Plan Premium Country United States Device Dell Laptop Operating System Windows My Question or Issue I recently updated my spotify profile and had no issues, how...</li> <li class="topicpostdate"> <div class="custom-tile-date"> <time datetime="yyyy-MM-dd hh:mm a"> 2022-12-19 5:33:43 PM </time> </div> </li> <li class="lastreplydate"> <div class="custom-tile-date"> <time datetime="yyyy-MM-dd hh:mm a"> yesterday </time> </div> </li> <li class="lastreplyauthor">Schway47</li> <li class="lastreplyrank">Casual Listener</li> <li class="views"><b>11325</b> Views</li> <li class="replies"><b>14</b> replies</li> <li class="kudos"><b>1</b> likes</li> <li class="labels"> <div class="label-name">Account</div><div class="label-name">Premium</div> </li> </ul> <aside> <div class="custom-tile-date"> <time datetime="yyyy-MM-dd hh:mm a"> 2022-12-19 5:33:43 PM </time> </div> | <div class="custom-tile-category"> <strong> <span>Posted in </span> <a href="/t5/Accounts/bd-p/spotifyaccountrelated">Accounts</a> </strong> </div> <div> </div> </aside> </div> <ul class="custom-tile-statistics"> <li class="custom-tile-views"><b>11325</b> Views</li> <li class="custom-tile-replies"><b>14</b> replies</li> <li class="custom-tile-kudos"><b>1</b> likes</li> </ul> <i class="status-icon" title="Solved!"></i> </article> <article class="custom-message-tile custom-thread-unread"> <div> <a class="UserAvatar lia-link-navigation" href="/t5/user/viewprofilepage/user-id/25574143" title="View profile"> <img class="lia-user-avatar-message" alt="New user" src="https://community.spotify.com/t5/image/serverpage/avatar-name/Tattoo2/avatar-theme/candy/avatar-collection/Spotify_New/avatar-display-size/profile/version/2?xdesc=1.0" /> </a> </div> <div> <h3> <a href="/t5/Accounts/El-mail-que-mi-cuenta-ya-no-existe-y-no-puedo-entrar-a-mi-cuenta/td-p/5461909" title="El mail que mi cuenta ya no existe y no puedo entrar a mi cuenta"><i class="topic-superuser-contribution"><small>Superuser Contribution</small></i> El mail que mi cuenta ya no existe y no puedo entrar a mi cuenta</a> </h3> <div class="bgHighlight"></div> <p> El mail con el que hice mi cuenta de spotify ya no existe y no puedo ingresar a mi cuenta. </p> <ul class="messagelist-fields"> <li class="authorname"> <a href='/t5/user/viewprofilepage/user-id/25574143' rel='author' title='View profile'> <span class="">New user</span> </a> </li> <li class="authorrank">Visitor</li> <li class="searchsnippet">El mail con el que hice mi cuenta de spotify ya no existe y no puedo ingresar a mi cuenta.</li> <li class="topicpostdate"> <div class="custom-tile-date"> <time datetime="yyyy-MM-dd hh:mm a"> 2022-11-24 4:14:59 AM </time> </div> </li> <li class="lastreplydate"> <div class="custom-tile-date"> <time datetime="yyyy-MM-dd hh:mm a"> Friday </time> </div> </li> <li class="lastreplyauthor">AlejaR</li> <li class="lastreplyrank">Moderator</li> <li class="views"><b>6239</b> Views</li> <li class="replies"><b>3</b> replies</li> <li class="kudos"><b>0</b> likes</li> <li class="labels"> </li> </ul> <aside> <div class="custom-tile-date"> <time datetime="yyyy-MM-dd hh:mm a"> 2022-11-24 4:14:59 AM </time> </div> | <div class="custom-tile-category"> <strong> <span>Posted in </span> <a href="/t5/Accounts/bd-p/spotifyaccountrelated">Accounts</a> </strong> </div> <div> </div> </aside> </div> <ul class="custom-tile-statistics"> <li class="custom-tile-views"><b>6239</b> Views</li> <li class="custom-tile-replies"><b>3</b> replies</li> <li class="custom-tile-kudos"><b>0</b> likes</li> </ul> <i class="status-icon" title=""></i> </article> <article class="custom-message-tile custom-thread-unread"> <div> <a class="UserAvatar lia-link-navigation" href="/t5/user/viewprofilepage/user-id/26569603" title="View profile"> <img class="lia-user-avatar-message" alt="New user" src="https://community.spotify.com/t5/image/serverpage/avatar-name/Turtle/avatar-theme/candy/avatar-collection/Spotify_New/avatar-display-size/profile/version/2?xdesc=1.0" /> </a> </div> <div> <h3> <a href="/t5/Accounts/can-t-login-on-win-7/td-p/6484354" title="can't login on win 7"> can't login on win 7</a> </h3> <div class="bgHighlight"></div> <p> Installed the app for Win7 from here https://www.spotify.com/us/download/other/But I just can't login.Tried to use Web player, I can login there but playback stops after 10 seconds, have to reload the page, and again , only 10sec playback </p> <ul class="messagelist-fields"> <li class="authorname"> <a href='/t5/user/viewprofilepage/user-id/26569603' rel='author' title='View profile'> <span class="">New user</span> </a> </li> <li class="authorrank">Visitor</li> <li class="searchsnippet">Installed the app for Win7 from here https://www.spotify.com/us/download/other/ But I just can't login. Tried to use Web player, I can login there but playback stops after 10 seconds, have to reloa...</li> <li class="topicpostdate"> <div class="custom-tile-date"> <time datetime="yyyy-MM-dd hh:mm a"> 3 weeks ago </time> </div> </li> <li class="lastreplydate"> <div class="custom-tile-date"> <time datetime="yyyy-MM-dd hh:mm a"> Friday </time> </div> </li> <li class="lastreplyauthor">Syrel</li> <li class="lastreplyrank">Visitor</li> <li class="views"><b>125</b> Views</li> <li class="replies"><b>3</b> replies</li> <li class="kudos"><b>0</b> likes</li> <li class="labels"> </li> </ul> <aside> <div class="custom-tile-date"> <time datetime="yyyy-MM-dd hh:mm a"> 3 weeks ago </time> </div> | <div class="custom-tile-category"> <strong> <span>Posted in </span> <a href="/t5/Accounts/bd-p/spotifyaccountrelated">Accounts</a> </strong> </div> <div> </div> </aside> </div> <ul class="custom-tile-statistics"> <li class="custom-tile-views"><b>125</b> Views</li> <li class="custom-tile-replies"><b>3</b> replies</li> <li class="custom-tile-kudos"><b>0</b> likes</li> </ul> <i class="status-icon" title=""></i> </article> <article class="custom-message-tile custom-thread-unread"> <div> <a class="UserAvatar lia-link-navigation" href="/t5/user/viewprofilepage/user-id/24166928" title="View profile"> <img class="lia-user-avatar-message" alt="Davyy03" src="https://community.spotify.com/t5/image/serverpage/avatar-name/Fox/avatar-theme/candy/avatar-collection/Spotify_New/avatar-display-size/profile/version/2?xdesc=1.0" /> </a> </div> <div> <h3> <a href="/t5/Accounts/Can-t-login-email-already-in-use-but-can-t-reset-the-password/td-p/5092568" title="Can't login, email already in use but, can't reset the password"><i class="topic-superuser-contribution"><small>Superuser Contribution</small></i> Can't login, email already in use but, can't reset the password</a> </h3> <div class="bgHighlight"></div> <p> CountryItalyDevicedekstop, chrome web browserOperating SystemWindows 10My Question or IssueA few months ago Ii tried to install spotify with dekstop installer, but I had a problem with the firewall of the antivirus, i tried to turn it off and loggin,... </p> <ul class="messagelist-fields"> <li class="authorname"> <a href='/t5/user/viewprofilepage/user-id/24166928' rel='author' title='View profile'> <span class="">Davyy03</span> </a> </li> <li class="authorrank">Visitor</li> <li class="searchsnippet">Country Italy Device dekstop, chrome web browser Operating System Windows 10 My Question or Issue A few months ago Ii tried to install spotify with dekstop installer, but I had a problem with ...</li> <li class="topicpostdate"> <div class="custom-tile-date"> <time datetime="yyyy-MM-dd hh:mm a"> 2020-12-13 10:52:19 PM </time> </div> </li> <li class="lastreplydate"> <div class="custom-tile-date"> <time datetime="yyyy-MM-dd hh:mm a"> Friday </time> </div> </li> <li class="lastreplyauthor">lllooouuuiii</li> <li class="lastreplyrank">Visitor</li> <li class="views"><b>5017</b> Views</li> <li class="replies"><b>11</b> replies</li> <li class="kudos"><b>0</b> likes</li> <li class="labels"> <div class="label-name">Account</div><div class="label-name">Login</div> </li> </ul> <aside> <div class="custom-tile-date"> <time datetime="yyyy-MM-dd hh:mm a"> 2020-12-13 10:52:19 PM </time> </div> | <div class="custom-tile-category"> <strong> <span>Posted in </span> <a href="/t5/Accounts/bd-p/spotifyaccountrelated">Accounts</a> </strong> </div> <div> </div> </aside> </div> <ul class="custom-tile-statistics"> <li class="custom-tile-views"><b>5017</b> Views</li> <li class="custom-tile-replies"><b>11</b> replies</li> <li class="custom-tile-kudos"><b>0</b> likes</li> </ul> <i class="status-icon" title=""></i> </article> <article class="custom-message-tile custom-thread-unread"> <div> <a class="UserAvatar lia-link-navigation" href="/t5/user/viewprofilepage/user-id/26332723" title="View profile"> <img class="lia-user-avatar-message" alt="New user" src="https://community.spotify.com/t5/image/serverpage/avatar-name/Street3/avatar-theme/candy/avatar-collection/Spotify_New/avatar-display-size/profile/version/2?xdesc=1.0" /> </a> </div> <div> <h3> <a href="/t5/Accounts/My-account-was-hacked-last-night-How-will-you-ensure-this-does/td-p/6130399" title="My account was hacked last night. How will you ensure this does not happen?"> My account was hacked last night. How will you ensure this does not happen?</a> </h3> <div class="bgHighlight"></div> <p> My account was hacked last night - This exposes my personal and payment details- Hours of music was played taking over my algorithm How will you ensure account safety? </p> <ul class="messagelist-fields"> <li class="authorname"> <a href='/t5/user/viewprofilepage/user-id/26332723' rel='author' title='View profile'> <span class="">New user</span> </a> </li> <li class="authorrank">Visitor</li> <li class="searchsnippet">My account was hacked last night - This exposes my personal and payment details - Hours of music was played taking over my algorithm How will you ensure account safety?</li> <li class="topicpostdate"> <div class="custom-tile-date"> <time datetime="yyyy-MM-dd hh:mm a"> 2024-06-12 12:18:01 PM </time> </div> </li> <li class="lastreplydate"> <div class="custom-tile-date"> <time datetime="yyyy-MM-dd hh:mm a"> Friday </time> </div> </li> <li class="lastreplyauthor">KKKlekbruh</li> <li class="lastreplyrank">Newbie</li> <li class="views"><b>245</b> Views</li> <li class="replies"><b>2</b> replies</li> <li class="kudos"><b>0</b> likes</li> <li class="labels"> </li> </ul> <aside> <div class="custom-tile-date"> <time datetime="yyyy-MM-dd hh:mm a"> 2024-06-12 12:18:01 PM </time> </div> | <div class="custom-tile-category"> <strong> <span>Posted in </span> <a href="/t5/Accounts/bd-p/spotifyaccountrelated">Accounts</a> </strong> </div> <div> </div> </aside> </div> <ul class="custom-tile-statistics"> <li class="custom-tile-views"><b>245</b> Views</li> <li class="custom-tile-replies"><b>2</b> replies</li> <li class="custom-tile-kudos"><b>0</b> likes</li> </ul> <i class="status-icon" title=""></i> </article> <article class="custom-message-tile custom-thread-unread"> <div> <a class="UserAvatar lia-link-navigation" href="/t5/user/viewprofilepage/user-id/26593166" title="View profile"> <img class="lia-user-avatar-message" alt="New user" src="https://community.spotify.com/t5/image/serverpage/avatar-name/Street/avatar-theme/candy/avatar-collection/Spotify_New/avatar-display-size/profile/version/2?xdesc=1.0" /> </a> </div> <div> <h3> <a href="/t5/Accounts/link-already-existing-podcast-episodes-with-buzzsprout-account/td-p/6526345" title="link already existing podcast episodes with buzzsprout account"><i class="topic-superuser-contribution"><small>Superuser Contribution</small></i> link already existing podcast episodes with buzzsprout account</a> </h3> <div class="bgHighlight"></div> <p> I have a podcast with five current episodes, uploaded through Spotify. I want to create a buzzsprout page to host the current episodes and to post more going forward...is it possible to link the accounts in some way so that I can get the current epis... </p> <ul class="messagelist-fields"> <li class="authorname"> <a href='/t5/user/viewprofilepage/user-id/26593166' rel='author' title='View profile'> <span class="">New user</span> </a> </li> <li class="authorrank">Visitor</li> <li class="searchsnippet">I have a podcast with five current episodes, uploaded through Spotify. I want to create a buzzsprout page to host the current episodes and to post more going forward...is it possible to link the acco...</li> <li class="topicpostdate"> <div class="custom-tile-date"> <time datetime="yyyy-MM-dd hh:mm a"> Thursday </time> </div> </li> <li class="lastreplydate"> <div class="custom-tile-date"> <time datetime="yyyy-MM-dd hh:mm a"> Friday </time> </div> </li> <li class="lastreplyauthor">Vasil</li> <li class="lastreplyrank">Moderator</li> <li class="views"><b>31</b> Views</li> <li class="replies"><b>1</b> replies</li> <li class="kudos"><b>0</b> likes</li> <li class="labels"> </li> </ul> <aside> <div class="custom-tile-date"> <time datetime="yyyy-MM-dd hh:mm a"> Thursday </time> </div> | <div class="custom-tile-category"> <strong> <span>Posted in </span> <a href="/t5/Accounts/bd-p/spotifyaccountrelated">Accounts</a> </strong> </div> <div> </div> </aside> </div> <ul class="custom-tile-statistics"> <li class="custom-tile-views"><b>31</b> Views</li> <li class="custom-tile-replies"><b>1</b> replies</li> <li class="custom-tile-kudos"><b>0</b> likes</li> </ul> <i class="status-icon" title=""></i> </article> <article class="custom-message-tile custom-thread-requires-moderation custom-thread-unread"> <div> <a class="UserAvatar lia-link-navigation" href="/t5/user/viewprofilepage/user-id/26567462" title="View profile"> <img class="lia-user-avatar-message" alt="Jamanso" src="https://community.spotify.com/t5/image/serverpage/avatar-name/Dog/avatar-theme/candy/avatar-collection/Spotify_New/avatar-display-size/profile/version/2?xdesc=1.0" /> </a> </div> <div> <h3> <a href="/t5/Accounts/My-paypal-account-is-being-charged-for-a-subscription-that-I-don/td-p/6481157" title="My paypal account is being charged for a subscription that I don't have access in my account"> My paypal account is being charged for a subscription that I don't have access in my account</a> </h3> <div class="bgHighlight"></div> <p> My Spotify account states that I'm free user. No premium subscription is active.But I've been charged 13,99 €. monthly for a Premium account.In the Spotify account I don't see payments nor credit cards associated. I don't know to what Spotify account... </p> <ul class="messagelist-fields"> <li class="authorname"> <a href='/t5/user/viewprofilepage/user-id/26567462' rel='author' title='View profile'> <span class="">Jamanso</span> </a> </li> <li class="authorrank">Casual Listener</li> <li class="searchsnippet">My Spotify account states that I'm free user. No premium subscription is active. But I've been charged 13,99 €. monthly for a Premium account. In the Spotify account I don't see paym...</li> <li class="topicpostdate"> <div class="custom-tile-date"> <time datetime="yyyy-MM-dd hh:mm a"> 3 weeks ago </time> </div> </li> <li class="lastreplydate"> <div class="custom-tile-date"> <time datetime="yyyy-MM-dd hh:mm a"> Friday </time> </div> </li> <li class="lastreplyauthor">UlviAsadli</li> <li class="lastreplyrank">Casual Listener</li> <li class="views"><b>147</b> Views</li> <li class="replies"><b>4</b> replies</li> <li class="kudos"><b>0</b> likes</li> <li class="labels"> <div class="label-name">Account</div><div class="label-name">Subscription</div> </li> </ul> <aside> <div class="custom-tile-date"> <time datetime="yyyy-MM-dd hh:mm a"> 3 weeks ago </time> </div> | <div class="custom-tile-category"> <strong> <span>Posted in </span> <a href="/t5/Accounts/bd-p/spotifyaccountrelated">Accounts</a> </strong> </div> <div> </div> </aside> </div> <ul class="custom-tile-statistics"> <li class="custom-tile-views"><b>147</b> Views</li> <li class="custom-tile-replies"><b>4</b> replies</li> <li class="custom-tile-kudos"><b>0</b> likes</li> </ul> <i class="status-icon" title=""></i> </article> <article class="custom-message-tile custom-thread-unread"> <div> <a class="UserAvatar lia-link-navigation" href="/t5/user/viewprofilepage/user-id/15843830" title="View profile"> <img class="lia-user-avatar-message" alt="phrfpeixoto84" src="https://community.spotify.com/t5/image/serverpage/avatar-name/Puppy/avatar-theme/candy/avatar-collection/Spotify_New/avatar-display-size/profile/version/2?xdesc=1.0" /> </a> </div> <div> <h3> <a href="/t5/Accounts/How-do-I-separate-my-Alexa-listening-from-my-phone-Mac/td-p/6525785" title="How do I separate my Alexa listening from my phone/Mac?"> How do I separate my Alexa listening from my phone/Mac?</a> </h3> <div class="bgHighlight"></div> <p> I have several Alexa devices at home, which my wife and kid regularly use to stream music. The Alexa skill is connected to my Premium account, and it's VERY annoying: I'm listening to something in my office, and when they request a song from Alexa, m... </p> <ul class="messagelist-fields"> <li class="authorname"> <a href='/t5/user/viewprofilepage/user-id/15843830' rel='author' title='View profile'> <span class="">phrfpeixoto84</span> </a> </li> <li class="authorrank">Visitor</li> <li class="searchsnippet">I have several Alexa devices at home, which my wife and kid regularly use to stream music. The Alexa skill is connected to my Premium account, and it's VERY annoying: I'm listening to something in my...</li> <li class="topicpostdate"> <div class="custom-tile-date"> <time datetime="yyyy-MM-dd hh:mm a"> Thursday </time> </div> </li> <li class="lastreplydate"> <div class="custom-tile-date"> <time datetime="yyyy-MM-dd hh:mm a"> Friday </time> </div> </li> <li class="lastreplyauthor">Luan</li> <li class="lastreplyrank">Spotify Star</li> <li class="views"><b>38</b> Views</li> <li class="replies"><b>1</b> replies</li> <li class="kudos"><b>0</b> likes</li> <li class="labels"> </li> </ul> <aside> <div class="custom-tile-date"> <time datetime="yyyy-MM-dd hh:mm a"> Thursday </time> </div> | <div class="custom-tile-category"> <strong> <span>Posted in </span> <a href="/t5/Accounts/bd-p/spotifyaccountrelated">Accounts</a> </strong> </div> <div> </div> </aside> </div> <ul class="custom-tile-statistics"> <li class="custom-tile-views"><b>38</b> Views</li> <li class="custom-tile-replies"><b>1</b> replies</li> <li class="custom-tile-kudos"><b>0</b> likes</li> </ul> <i class="status-icon" title=""></i> </article> <article class="custom-message-tile custom-thread-requires-moderation custom-thread-unread"> <div> <a class="UserAvatar lia-link-navigation" href="/t5/user/viewprofilepage/user-id/26589302" title="View profile"> <img class="lia-user-avatar-message" alt="Flowergirl2010" src="https://community.spotify.com/t5/image/serverpage/avatar-name/BBall/avatar-theme/candy/avatar-collection/Spotify_New/avatar-display-size/profile/version/2?xdesc=1.0" /> </a> </div> <div> <h3> <a href="/t5/Accounts/Ghost-account-from-KPN-XS4all-No-response-from-Spotify/td-p/6519143" title="Ghost account from KPN XS4all No response from Spotify"> Ghost account from KPN XS4all No response from Spotify</a> </h3> <div class="bgHighlight"></div> <p> I have a premium account, have had it for years. Originally it was offerend as a promo on a subscription for a mobile phone by KPN/XS4all in the Netherlands. I Pay 0 nada niente for it. I had the urge to change to a family account but i cant do nothi... </p> <ul class="messagelist-fields"> <li class="authorname"> <a href='/t5/user/viewprofilepage/user-id/26589302' rel='author' title='View profile'> <span class="">Flowergirl2010</span> </a> </li> <li class="authorrank">Casual Listener</li> <li class="searchsnippet">I have a premium account, have had it for years. Originally it was offerend as a promo on a subscription for a mobile phone by KPN/XS4all in the Netherlands. I Pay 0 nada niente for it. I ha...</li> <li class="topicpostdate"> <div class="custom-tile-date"> <time datetime="yyyy-MM-dd hh:mm a"> Monday </time> </div> </li> <li class="lastreplydate"> <div class="custom-tile-date"> <time datetime="yyyy-MM-dd hh:mm a"> Thursday </time> </div> </li> <li class="lastreplyauthor">Flowergirl2010</li> <li class="lastreplyrank">Casual Listener</li> <li class="views"><b>65</b> Views</li> <li class="replies"><b>2</b> replies</li> <li class="kudos"><b>0</b> likes</li> <li class="labels"> <div class="label-name">Subscription</div> </li> </ul> <aside> <div class="custom-tile-date"> <time datetime="yyyy-MM-dd hh:mm a"> Monday </time> </div> | <div class="custom-tile-category"> <strong> <span>Posted in </span> <a href="/t5/Accounts/bd-p/spotifyaccountrelated">Accounts</a> </strong> </div> <div> </div> </aside> </div> <ul class="custom-tile-statistics"> <li class="custom-tile-views"><b>65</b> Views</li> <li class="custom-tile-replies"><b>2</b> replies</li> <li class="custom-tile-kudos"><b>0</b> likes</li> </ul> <i class="status-icon" title=""></i> </article> </section> </div> </div> </div> </div><div class="lia-quilt-row lia-quilt-row-section-footer"> <div class="lia-quilt-column lia-quilt-column-24 lia-quilt-column-single lia-quilt-column-section-footer-content"> <div class="lia-quilt-column-alley lia-quilt-column-alley-single"> <div class="lia-menu-bar lia-menu-bar-bottom lia-component-paging"> <div class="lia-decoration-border-menu-bar"> <div class="lia-decoration-border-menu-bar-top"> <div> </div> </div> <div class="lia-decoration-border-menu-bar-content"> <div> <div class="lia-menu-bar-buttons"> </div> <div aria-label="Use the previous and next links to move between pages. 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'' : decodeURIComponent(results[1].replace(/\+/g, ' ')); }; function initCarouselWizard(e) { $('#carouselWizard').on('initialized.owl.carousel', function() { setTimeout(owlAccessibility,500); }).on('resized.owl.carousel', owlAccessibility).owlCarousel({ margin:10, nav:false, dots:false, items:1, autoHeight:true, mouseDrag:false, touchDrag:false, responsive: { 0: { autoWidth:false }, 768: { autoWidth:true } } }); } function nextStep(e) { e.preventDefault(); var newQ = (currentStep === 0); if (e.target.id === "hw-back-cta") { if(window.spotTrack !== undefined){ window.spotTrack.track('Help.Wizard.' + $('#'+e.target.id).closest('#help-wizard').find('#hw-step-number').text().replace(' ', ''), 'click', 'Back'); } currentStep --; if (currentStep < 0) currentStep = 0; } else if (currentStep < 4) { currentStep ++; } if (currentStep===1 && newQ) { scrollPos = 0; getHWResults(); } else if (currentStep===3) { postQuestion(); } else if (currentStep===4) { var href = document.location.href; var qs = (href.indexOf("hw=true") > -1) ? 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'' : decodeURIComponent(results[1].replace(/\+/g, ' ')); } function showPosting(bln) { if (bln) { isSubmitting = true; $("#hw-cta").attr("disabled",true); $("#hw-step3").addClass("posting"); } else { isSubmitting = false; $("#hw-cta").attr("disabled",false); $("#hw-step3").removeClass("posting"); } $('#carouselWizard').trigger('refresh.owl.carousel'); } function validatePost() { var errorMessage = ""; $('#hw-post-question,#hw-post-detail,#hw-post-category').removeClass("error"); if ($('#hw-post-question').val() === "" || $('#hw-post-detail').val() === "" || $('#hw-post-category').val() === null) { errorMessage = "Please complete all fields"; if ($('#hw-post-question').val() === "") $('#hw-post-question').addClass("error"); if ($('#hw-post-detail').val() === "") $('#hw-post-detail').addClass("error"); if ($('#hw-post-category').val() === null) $('#hw-post-category').addClass("error"); } if (errorMessage!=="") { $("#hw-post-errors").html("<div>"+errorMessage+"</div>"); currentStep --; } else { $("#hw-post-errors").empty(); } $('#carouselWizard').trigger('refresh.owl.carousel'); return (errorMessage===""); } function postQuestion() { var userAnon = true; if (userAnon) { gotoStep(3); } else if (!isSubmitting) { if (validatePost()) { // -- replace line breaks with html $("#hw-post-detail-html").val($("#hw-post-detail").val().replace(/(?:\r\n|\r|\n)/g, '<br>')); // -- post showPosting(true); $.ajax({ type: "POST", url: "/spotify/plugins/custom/spotify/spotify/end_help_wizard_post?q=" + encodeURIComponent($("#hw-post-question").val()) + "&d=" + encodeURIComponent($("#hw-post-detail-html").val()) + "&c=" + encodeURIComponent($("#hw-post-category").val()), }).fail(function (response) { console.log("error"); console.log(response); showPosting(false); }).done(function (response) { console.log("success"); console.log(response); if (response.success) { try { if (response.data.post_url !== "") { document.location = response.data.post_url + "?hwPosted=" + Date.now(); } else { document.location = "/?hwPosted=" + Date.now(); } } catch { showPosting(false); } } else { console.log('response error'); alert("Oops... something went wrong there. Please try again."); showPosting(false); } }); } } } function init() { if (document.location.href.indexOf("showHW") > -1) initHelpWizard(); } function exitHelpWizardPage(bln) { var href = document.location.href.split("?")[0]; if (bln === true) href += "?hwSuccess=" + Date.now(); document.location = href; } function closeHelpWizard() { $("#help-wizard").removeClass("active"); } $("#header-hw-exit").on("click", exitHelpWizardPage); $("#header-hw-back,#footer-hw-no").on("click", initHelpWizard); $("#footer-hw-yes").on("click", function() { exitHelpWizardPage(true); }); $("document").ready(init); $(window).resize(function() { $('#carouselWizard').trigger('refresh.owl.carousel'); }); function getHTFResults() { showHTFLoading(true); $.ajax({ url: "/spotify/plugins/custom/spotify/spotify/end_get_faqs", }).done(function(response) { $('#htf-articles').html( response ); addHTFArticleLinks(); showHTFLoading(false); }).fail(function(response){ showHTFLoading(false); console.log(JSON.stringify(response)); }); } function addHTFArticleLinks() { $('#help-tools-faq .ht-modal a.htLink').on("click", loadHTFArticle); } function loadHTFArticle(e) { $(".ht-modal").addClass("loading-article"); $("#htf-cta").attr("disabled",true); setHTFHeight(); document.location = $(e.target).data('href'); } function showHTFLoading(bln) { if (bln) { $(".ht-modal").addClass("loading-results"); $("#htf-cta").attr("disabled",true); } else { $(".ht-modal").removeClass("loading-results"); $("#htf-cta").attr("disabled",false); } setHTFHeight(); } function setHTFHeight() { if ($("#help-tools-faq").hasClass("active")) { var htHeight = $("#help-tools-faq .ht-intro").height() + 50; if ($("#help-tools-faq .ht-loading").is(":visible")) { htHeight += $("#help-tools-faq .ht-loading").height(); } else { htHeight += $("#help-tools-faq .ht-articles").height(); } $("#help-tools-faq .ht-scroll").css("height",htHeight); } } function initHelpToolsFAQ() { $("#htf-close").on("click", closeHelpToolsFAQ); $("#help-tools-faq").addClass("active"); getHTFResults(); } function closeHelpToolsFAQ() { $("#help-tools-faq").removeClass("active"); } $(window).resize(setHTFHeight); function getHTIResults() { showHTILoading(true); $.ajax({ url: "/spotify/plugins/custom/spotify/spotify/end_get_ongoingissues", }).done(function(response) { $('#hti-articles').html( response ); addHTIArticleLinks(); showHTILoading(false); }).fail(function(response){ showHTILoading(false); console.log(JSON.stringify(response)); }); } function addHTIArticleLinks() { $('#help-tools-ongoingissues .ht-modal a.htLink').on("click", loadHTIArticle); } function loadHTIArticle(e) { $(".ht-modal").addClass("loading-article"); $("#hti-cta").attr("disabled",true); setHTIHeight(); document.location = $(e.target).data('href'); } function showHTILoading(bln) { if (bln) { $(".ht-modal").addClass("loading-results"); $("#hti-cta").attr("disabled",true); } else { $(".ht-modal").removeClass("loading-results"); $("#hti-cta").attr("disabled",false); } setHTIHeight(); } function setHTIHeight() { if ($("#help-tools-ongoingissues").hasClass("active")) { var htHeight = $("#help-tools-ongoingissues .ht-intro").height() + 50; if ($("#help-tools-ongoingissues .ht-loading").is(":visible")) { htHeight += $("#help-tools-ongoingissues .ht-loading").height(); } else { htHeight += $("#help-tools-ongoingissues .ht-articles").height(); } $("#help-tools-ongoingissues .ht-scroll").css("height",htHeight); } } function initHelpToolsOngoingIssues() { $("#hti-close").on("click", closeHelpToolsOngoingIssues); $("#help-tools-ongoingissues").addClass("active"); getHTIResults(); } function closeHelpToolsOngoingIssues() { $("#help-tools-ongoingissues").removeClass("active"); } $(window).resize(setHTIHeight); function closeMobileMenu() { $('.htnav-mobile-block').removeClass('active'); } function getPageTitle() { let pageTitle = `Accounts`; if (this.behaviour==="faqlist") { pageTitle = $(".PageTitle").text(); let question = signpost.openFAQ.parent().find('.faq-question').text().replace(/(\r\n|\n|\r|\t)/gm, ""); if (question !== "") { pageTitle += " / " + question; } } return pageTitle.replace(/(\r\n|\n|\r|\t)/gm, " "); }; function initHelpTools() { $("#help-tools-nav .htnav-helpwizard").click(() => { closeMobileMenu(); 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