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International purchases and postage for buyers | eBay
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id=sr-box><div id=input-box><input id=sr-input name=query value type=text maxlength=100 placeholder="Search eBay Help..." aria-label="Search eBay Help..." autocomplete=off></div><button id=sr-action aria-label=Search class=icon-btn data-ebayui type=button><!--F#1--><svg class="icon icon--20" focusable=false aria-hidden=true><defs><symbol viewbox="0 0 20 20" id=icon-search-20><path fill-rule=evenodd d="M13.05 14.463a7.5 7.5 0 1 1 1.414-1.414l4.243 4.244a1 1 0 0 1-1.414 1.414l-4.244-4.244ZM14 8.5a5.5 5.5 0 1 1-11 0 5.5 5.5 0 0 1 11 0Z" clip-rule=evenodd></path></symbol></defs><use href=#icon-search-20></use></svg><!--F/--></button><input type=hidden name=origin value=2></div></form><div aria-live=polite role=dialog hidden></div></div><div aria-live=polite></div></div></div><ul><li><a href=#section1>Where to find the cost of international postage</a></li><li><a href=#section2>GST, customs and import charges</a></li><li><a href=#section3>Buying from sellers using eBay International Shipping</a></li><li><a href=#section4>Buying from sellers using the Global Shipping Program</a></li></ul></div><div class=article_body><div class=article_sum><p>You'll find items from all over the world on eBay. International sellers can send items to you through regular postage services, or they may use one of eBay's shipping programs.</p> </div><div class=article_main_container><div itemscope itemtype=http://schema.org/Article><div itemprop=articleBody><div class=article_main><div class="link_section"> <p>Are you a seller looking to sell overseas? Read our article on <a href="/help/selling/selling/selling-internationally?id=4132"> selling internationally</a></p> </div> <p>When purchasing items located overseas, keep in mind that international delivery can sometimes take longer and cost more than buying from a seller in your own country. In most cases, you'll also have to <a href="/help/buying/paying-items/paying-tax-ebay-purchases?id=4771">pay GST on your purchase</a>. If you have any questions about postage, <a href="/help/buying/resolving-issues-sellers/contacting-seller?id=4021">contact the seller</a> before you go to checkout.</p> <p>Either your seller or their international postage service will manage the customs forms.</p> <h2 id="section1">Where to find the cost of international postage</h2> <p>You'll find the estimated cost of postage in the Postage and payments section of every eBay listing. You'll also see the postage service the seller offers and where the item will be sent from, as well as a list of countries the seller posts to.</p> <p>The final postage cost will be confirmed at checkout, once you confirm your delivery address.</p> <h2 id="section2">GST, customs and import charges</h2> <p>As a buyer, it's your responsibility to check which customs and import charges may apply to items being sent from overseas, and to pay them. Import charges are generally based on the item's price, weight, dimensions and country of origin, as well as any taxes, duties and fees added by your country.</p> <p>For orders up to $1,000 being imported to Australia or New Zealand, any applicable GST will be added at checkout, once you've confirmed your delivery details. You'll see the charges and the final total before you pay for your order.</p> <p>If your order is over $1,000 or if additional duties apply to your order, you may still have to pay customs duty or import taxes when your item arrives. Check the <a href="https://www.abf.gov.au/buying-online/buying-online" target="_blank">Australian Border Force<span class="g-hdn"> - opens in new window or tab</span></a> or <a href="https://www.customs.govt.nz/personal/online-shopping/" target="_blank">New Zealand Customs Service<span class="g-hdn"> - opens in new window or tab</span></a> website for more specific details.</p> <p>If your delivery address is in a different country, different taxes or other charges may apply. Your seller might be able to give you some information about import charges, but before you bid on or buy an item, it's a good idea to check with your country's customs office.</p> <h2 id="section3">Buying from sellers using eBay International Shipping</h2> <p>If your seller is sending your item through eBay International Shipping, you'll pay for postage charges at checkout, as well as any GST or other applicable taxes that eBay is required to collect.</p> <p>If any other customs charges, import fees or taxes apply to your purchase, you can choose to pay these either at checkout or when your item arrives. You'll see the following options at checkout:</p> <ul> <li>Pay import charges now – select this option to pay all taxes and duties at checkout</li> <li>Defer import charges until delivery – select this option to pay applicable taxes and duties when your item arrives</li> </ul> <p>If you're buying more than one item from the same seller, the postage will automatically be combined at checkout if the items are eligible. If you choose to pay import charges at checkout for some items in your order and defer them until delivery for other items, your postage won't be combined. Combined postage is also not available for auction-style listings.</p> <p>Once you've completed checkout, the seller will send your package to the shipping hub, and from there it's posted internationally to you. Tracking is automatically added so you can track your order from the hub to your door.</p> <p>Items sent by eBay International Shipping can be returned up to 30 days from the delivery date. If you need to return an item, go to our <a href="/help/buying/returns-items-not-received-refunds-buyers/return-item-refund?id=4041">Return an item for a refund</a> page.</p> <p class="tip"><strong>Tip</strong><br /> International purchases are covered by eBay Money Back Guarantee as long as all other eligibility requirements are met. Learn more about <a href="/help/policies/ebay-money-back-guarantee-policy/ebay-money-back-guarantee-policy?id=4210">eBay Money Back Guarantee</a>.</p> <h2 id="section4">Buying from sellers using the Global Shipping Program</h2> <p>If your seller is sending the item through the Global Shipping Program, you'll see the GSP logo on the listing.</p> <p>Benefits of the Global Shipping Program for buyers:</p> <ul> <li>You'll pay all postage, taxes, and import charges (including processing charges and any applicable GST or other import charges) up front, and you won't have to pay any extra charges when your item is delivered</li> <li>Tracking is always included so you can track your item right to your door</li> <li>International deliveries made through GSP include customs clearance so you don't need to handle any extra paperwork</li> </ul> <p>Once you've paid for your item, the seller sends it to the global shipping provider. From there, it's sent to you.</p> <p>When you pay, your payment will be split into two transactions:</p> <ul> <li>The first payment goes to the seller to cover the item price and any domestic postage costs to send the item to the global shipping provider</li> <li>The second payment covers the international postage cost, processing charges and any import charges (including any applicable GST)</li> </ul> <p>After you've completed payment, you'll be able to see both the total cost and the amounts paid to the seller and the global shipping provider on the Order details page.</p> </div></div></div></div></div><div class=top_takeaway id=top_takeaway><div class=topTakeawayContainer><div class=takeaway_cont><label class=t2>Top Takeaway</label><h3>You'll find the estimated cost of postage in the Postage and payments section of every eBay listing. You'll also see the postage service the seller offers and where the item will be sent from.</h3> </div></div></div><div class=article_relate_box id=article_relate_box><div class=article_relate_container><div class=article_relate><!--F#p_cusr-serv-feedback-inline--><!--M^s0-0-54-3-cusr-serv-feedback-inline s0-0-54-3 cusr-serv-feedback-inline--><div class=voteFeedback><div class=voteArticle><div class=voteOperation><div class=h5>Was this article helpful?</div><div class=voteButton><div id=thumbs_up role=button tabindex=0 aria-label="mark this article helpful" class="icons thumbs_up_hollow_blue_icon_lg"></div><div id=thumbs_down role=button tabindex=0 aria-label="mark this article not helpful" class="icons thumbs_down_hollow_blue_icon_lg"></div></div></div></div><div class=line></div></div><!--M/--><!--F/--><div class=browse_other_article><h3 class=find_other> Related Help topics</h3><div class=otherArticles><p> See other articles in:</p><ul><li><a class=link_arrow_left_blue href=/help/ship-track>Postage and tracking</a></li><li><a class=link_arrow_left_blue href=/help/ship-track/delivery-buying>Postage and delivery for buyers</a></li></ul></div></div><div class=sugg-articles id=relatedLinks><p class=recomText> You might also be interested in:</p><!--F#p_related_article--><!--M^s0-0-54-3-related_article s0-0-54-3 related_article--><div class="topics_pagination blue_pagination"><div role=button tabindex=0 aria-label="Previous slide" aria-disabled=true class=prevdisabled></div><ul class=rowItem><li class="columnItem yellow_border_bottom"><a href=/help/buying/paying/paying-tax-ebay-purchases?id=4771><span class=columnHead>Paying tax on eBay purchases</span><span class=content><p>Many countries and jurisdictions around the world apply some type of tax on consumer purchases, including items bought on eBay. Whether the tax is included in the listing price, added to your order total or charged at the border depends on the order price, the item's location and your delivery address.</p> </span><span class=footNote>4 min article</span></a></li><li class="columnItem yellow_border_bottom"><a href=/help/ship-track/delivery-buying/tracking?id=4027><span class=columnHead>Tracking your item</span><span class=content><p>When the seller uploads tracking information, you can follow your package online all the way to your delivery address.</p> </span><span class=footNote>1 min article</span></a></li></ul><div role=button tabindex=0 aria-label="next slide" aria-disabled=false class=next></div><div class=pages><span tabindex=0 role=button aria-label="Slide 1 selected" data-id=0 class=active> </span><span tabindex=0 role=button aria-label="Slide 2 " data-id=1> </span><span tabindex=0 role=button aria-label="Slide 3 " data-id=2> </span></div></div><!--M/--><!--F/--></div></div></div></div></div></div></div></div></div><!--F#p_62--><!--M^s0-0-54-3-62 s0-0-54-3 62--><!--F#p_0--><!--M^s0-0-54-3-62-0 s0-0-54-3-62 0--><div><a name=less></a></div><!--M/--><!--F/--><div class=additionalTool id=contactWay><div class=loading_box><span class="progress-spinner progress-spinner--large" role=img><svg class="icon icon--30" focusable=false aria-hidden=true><defs><symbol viewbox="0 0 24 24" fill=none id=icon-spinner-30><path fill-rule=evenodd clip-rule=evenodd d="M12 2C10.0222 2 8.08879 2.58649 6.4443 3.6853C4.79981 4.78412 3.51809 6.3459 2.76121 8.17317C2.00433 10.0004 1.8063 12.0111 2.19215 13.9509C2.578 15.8907 3.53041 17.6725 4.92894 19.0711C6.32746 20.4696 8.10929 21.422 10.0491 21.8079C11.9889 22.1937 13.9996 21.9957 15.8268 21.2388C17.6541 20.4819 19.2159 19.2002 20.3147 17.5557C21.4135 15.9112 22 13.9778 22 12C22 11.4477 22.4477 11 23 11C23.5523 11 24 11.4477 24 12C24 14.3734 23.2962 16.6935 21.9776 18.6668C20.6591 20.6402 18.7849 22.1783 16.5922 23.0866C14.3995 23.9948 11.9867 24.2324 9.65892 23.7694C7.33115 23.3064 5.19295 22.1635 3.51472 20.4853C1.83649 18.8071 0.693605 16.6689 0.230582 14.3411C-0.232441 12.0133 0.00519943 9.60051 0.913451 7.4078C1.8217 5.21509 3.35977 3.34094 5.33316 2.02236C7.30655 0.703788 9.62663 0 12 0C12.5523 0 13 0.447715 13 1C13 1.55228 12.5523 2 12 2Z" fill="var(--color-spinner-icon-background, #3665F3)"></path><path fill-rule=evenodd clip-rule=evenodd d="M14.1805 1.17194C14.3381 0.642616 14.895 0.341274 15.4243 0.498872C17.3476 1.07149 19.0965 2.11729 20.5111 3.54055C21.9257 4.96382 22.9609 6.71912 23.5217 8.64584C23.6761 9.17611 23.3714 9.73112 22.8411 9.88549C22.3108 10.0399 21.7558 9.73512 21.6015 9.20485C21.134 7.59925 20.2715 6.13651 19.0926 4.95045C17.9138 3.76439 16.4563 2.8929 14.8536 2.41572C14.3243 2.25812 14.0229 1.70126 14.1805 1.17194Z" fill="var(--color-spinner-icon-foreground, #E5E5E5)"></path></symbol></defs><use href=#icon-spinner-30></use></svg></span></div></div><!--M/--><!--F/--></div><!--M/--><div style="clear: both"></div></div></div><div class=global-footer><div class=wrap><!--[if lt IE 9]><div id="glbfooter" role="contentinfo" class="gh-w gh-flex"><![endif]--><footer id="glbfooter" role="contentinfo" class="gh-w gh-flex"><div><div id="rtm_html_1650"></div><div id="rtm_html_1651"></div></div><h2 class="gh-ar-hdn">Additional site navigation</h2><div id="gf-t-box"><table class="gf-t" role="presentation"><tr><td colspan="2"><ul id="gf-l" class="gh-hide-if-nocss"><li class="gf-li"><a href="https://www.ebayinc.com" _exsp="m571.l2602" class="thrd gf-bar-a">About eBay</a></li><li class="gf-li"><a href="https://community.ebay.com.au/t5/eBay-Announcements/bg-p/eBayAnnouncements" _exsp="m571.l2935" class="thrd gf-bar-a">Announcements</a></li><li class="gf-li"><a href="https://community.ebay.com.au" _exsp="m571.l1540" class="thrd gf-bar-a">Community</a></li><li class="gf-li"><a href="https://www.ebayinc.com/stories/press-room/au/" _exsp="m571.l3508" class="thrd gf-bar-a">Media Centre</a></li><li class="gf-li"><a href="https://sellercentre.ebay.com.au" _exsp="m571.l1613" class="thrd gf-bar-a">Seller Centre</a></li><li class="gf-li"><a href="https://www.ebay.com.au/help/policies/policies/ebays-rules-policies?id=4205" _exsp="m571.l2604" class="thrd gf-bar-a">Policies</a></li><li class="gf-li"><a href="https://www.ebayads.com" _exsp="m571.l2938" class="thrd gf-bar-a">Advertise</a></li><li class="gf-li"><a href="https://www.ebay.com.au/help/home" _sp="m571.l1545" data-sp="m571.l1545" class="thrd gf-bar-a">Help</a></li><li class="gf-li"><a href="https://pages.ebay.com.au/sitemap.html" _exsp="m571.l2909" class="thrd gf-bar-a">Site Map</a></li></ul></td></tr><tr valign="top"><td class="gf-legal">Copyright © 1995-2024 eBay Inc. 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Read our article on <a href=\"/help/selling/selling/selling-internationally?id=4132\"> selling internationally\u003C/a>\u003C/p>\n\u003C/div>\n\n<p>When purchasing items located overseas, keep in mind that international delivery can sometimes take longer and cost more than buying from a seller in your own country. In most cases, you'll also have to <a href=\"/help/buying/paying-items/paying-tax-ebay-purchases?id=4771\">pay GST on your purchase\u003C/a>. If you have any questions about postage, <a href=\"/help/buying/resolving-issues-sellers/contacting-seller?id=4021\">contact the seller\u003C/a> before you go to checkout.\u003C/p>\n\n<p>Either your seller or their international postage service will manage the customs forms.\u003C/p>\n\n<h2 id=\"section1\">Where to find the cost of international postage\u003C/h2>\n\n<p>You'll find the estimated cost of postage in the Postage and payments section of every eBay listing. You'll also see the postage service the seller offers and where the item will be sent from, as well as a list of countries the seller posts to.\u003C/p>\n\n<p>The final postage cost will be confirmed at checkout, once you confirm your delivery address.\u003C/p>\n\n<h2 id=\"section2\">GST, customs and import charges\u003C/h2>\n\n<p>As a buyer, it's your responsibility to check which customs and import charges may apply to items being sent from overseas, and to pay them. Import charges are generally based on the item's price, weight, dimensions and country of origin, as well as any taxes, duties and fees added by your country.\u003C/p>\n\n<p>For orders up to $1,000 being imported to Australia or New Zealand, any applicable GST will be added at checkout, once you've confirmed your delivery details. You'll see the charges and the final total before you pay for your order.\u003C/p>\n\n<p>If your order is over $1,000 or if additional duties apply to your order, you may still have to pay customs duty or import taxes when your item arrives. Check the <a href=\"https://www.abf.gov.au/buying-online/buying-online\" target=\"_blank\">Australian Border Force<span class=\"g-hdn\"> - opens in new window or tab\u003C/span>\u003C/a> or <a href=\"https://www.customs.govt.nz/personal/online-shopping/\" target=\"_blank\">New Zealand Customs Service<span class=\"g-hdn\"> - opens in new window or tab\u003C/span>\u003C/a> website for more specific details.\u003C/p>\n\n<p>If your delivery address is in a different country, different taxes or other charges may apply. Your seller might be able to give you some information about import charges, but before you bid on or buy an item, it's a good idea to check with your country's customs office.\u003C/p>\n\n<h2 id=\"section3\">Buying from sellers using eBay International Shipping\u003C/h2>\n\n<p>If your seller is sending your item through eBay International Shipping, you'll pay for postage charges at checkout, as well as any GST or other applicable taxes that eBay is required to collect.\u003C/p>\n\n<p>If any other customs charges, import fees or taxes apply to your purchase, you can choose to pay these either at checkout or when your item arrives. You'll see the following options at checkout:\u003C/p>\n\n<ul>\n\t<li>Pay import charges now – select this option to pay all taxes and duties at checkout\u003C/li>\n\t<li>Defer import charges until delivery – select this option to pay applicable taxes and duties when your item arrives\u003C/li>\n\u003C/ul>\n\n<p>If you're buying more than one item from the same seller, the postage will automatically be combined at checkout if the items are eligible. If you choose to pay import charges at checkout for some items in your order and defer them until delivery for other items, your postage won't be combined. Combined postage is also not available for auction-style listings.\u003C/p>\n\n<p>Once you've completed checkout, the seller will send your package to the shipping hub, and from there it's posted internationally to you. Tracking is automatically added so you can track your order from the hub to your door.\u003C/p>\n\n<p>Items sent by eBay International Shipping can be returned up to 30 days from the delivery date. If you need to return an item, go to our <a href=\"/help/buying/returns-items-not-received-refunds-buyers/return-item-refund?id=4041\">Return an item for a refund\u003C/a> page.\u003C/p>\n\n<p class=\"tip\"><strong>Tip\u003C/strong><br />\nInternational purchases are covered by eBay Money Back Guarantee as long as all other eligibility requirements are met. Learn more about <a href=\"/help/policies/ebay-money-back-guarantee-policy/ebay-money-back-guarantee-policy?id=4210\">eBay Money Back Guarantee\u003C/a>.\u003C/p>\n\n<h2 id=\"section4\">Buying from sellers using the Global Shipping Program\u003C/h2>\n\n<p>If your seller is sending the item through the Global Shipping Program, you'll see the GSP logo on the listing.\u003C/p>\n\n<p>Benefits of the Global Shipping Program for buyers:\u003C/p>\n\n<ul>\n\t<li>You'll pay all postage, taxes, and import charges (including processing charges and any applicable GST or other import charges) up front, and you won't have to pay any extra charges when your item is delivered\u003C/li>\n\t<li>Tracking is always included so you can track your item right to your door\u003C/li>\n\t<li>International deliveries made through GSP include customs clearance so you don't need to handle any extra paperwork\u003C/li>\n\u003C/ul>\n\n<p>Once you've paid for your item, the seller sends it to the global shipping provider. From there, it's sent to you.\u003C/p>\n\n<p>When you pay, your payment will be split into two transactions:\u003C/p>\n\n<ul>\n\t<li>The first payment goes to the seller to cover the item price and any domestic postage costs to send the item to the global shipping provider\u003C/li>\n\t<li>The second payment covers the international postage cost, processing charges and any import charges (including any applicable GST)\u003C/li>\n\u003C/ul>\n\n<p>After you've completed payment, you'll be able to see both the total cost and the amounts paid to the seller and the global shipping provider on the Order details page.\u003C/p>\n","id":"HELP1028","articleDescription":"<p>You'll find items from all over the world on eBay. 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