Frequently Asked Questions

<!DOCTYPE html> <!DOCTYPE HTML><html> <head> <meta http-equiv="Content-Type" content="text/html; charset=UTF-8"> <title>Frequently Asked Questions | BNSF</title>  <style type="text/css"> .iw_container { max-width:800px !important; margin-left: auto !important; margin-right: auto !important; } .iw_stretch { min-width: 100% !important; } </style><script type="text/javascript"> // script to add keyup event and make escape functional to exit from preview // only if it is a preview environment. var frame = window.frameElement; if (frame && frame.src.indexOf("/iw-preview") != -1) { document.addEventListener("DOMContentLoaded", function () { document.body.addEventListener("keyup", function (event) { var key = event.keyCode; if (key === 27) { frame.parentElement.ownerDocument.dispatchEvent(new KeyboardEvent('keyup', {keyCode: key})); } }); }); } </script><script type="text/javascript"> // A simplified version of AjaxRequest.class.js // So component events doesn't require to add AjaxRequest.class.js as resources // TODO: Keep it in the same files as embedded-layout.page.xml in POC, we can consider to move it to another file or not later // TODO: Need to maintain a dependency to the extenal files it references AjaxCall.METHOD_POST = 'POST'; AjaxCall.METHOD_GET = 'GET'; AjaxCall.ACTIVEX_MSXML2_XMLHTTP = 'Msxml2.XMLHTTP'; AjaxCall.ACTIVEX_LEGACY_XMLHTTP = 'Microsoft.XMLHTTP'; AjaxCall.CONTENT_TYPE_URL_ENCODED = 'application/x-www-form-urlencoded'; AjaxCall.CONTENT_TYPE = 'Content-Type'; AjaxCall.DELIM_QS = '?'; AjaxCall.DELIM_PARAM = '&'; AjaxCall.DELIM_KEY_VALUE = '='; AjaxCall.READY_STATE_COMPLETE = 4; AjaxCall.STATUS_OK = 200; AjaxCall.STATUS_NOT_FOUND = 404; AjaxCall.ERROR_CREATE_REQUEST = 'Unable to create ActiveX XMLHttpRequest.' AjaxCall.ERROR_REQUEST_STATE = 'Error in XMLHttpRequest [$code/$text]'; /** * Constructor creates an encapsulated XMLHttpRequest object. Both parameters * to the constructor are optional, and may be configured later. * * @param url the url to which the request is sent * @param handlerFunction the function to invoke and pass the response * xml dom and the response text * @param errorHandlerFunction the function to invoke and pass as argument errorHandlerFunction(request) the entire HTTPXMLRequest instance to * when the AJAX request failed, for most cases * @param method HTTP method: POST or GET * @param isDebugMode indicator for debug mode */ function AjaxCall(url, handlerFunction, errorHandlerFunction, method, isDebugMode) { this.mUrl = url; this.mHandler = handlerFunction; this.mErrorHandler = errorHandlerFunction; this.mMethod = method; this.mDebug = isDebugMode; this.mMethod = (this.mMethod == null) ? this.mMethod = AjaxCall.METHOD_POST : this.mMethod; this.mDebug = (this.mDebug == null) ? this.mDebug = false : this.mDebug; this.mAsynchronous = true; this.mContentType = null; this.mRequestBody = null; this.mParams = new Array(); this.mComponentId = null; } /** * Sets a request parameter. The key and value are automatically url-encoded. * * @param key the request parameter key * @param value the request parameter value * @return a self-reference for method chaining */ AjaxCall.prototype.setParameter = function(key, value) { this.mParams[this.mParams.length] = encodeURIComponent(key) + AjaxCall.DELIM_KEY_VALUE + encodeURIComponent(value); return this; } /** * Sets a request body * * @param value the request body value * @return a self-reference for method chaining */ AjaxCall.prototype.setBody = function(value) { this.mRequestBody = value; return this; } /** * Sets a component id * * @param componentId the component id * @return a self-reference for method chaining */ AjaxCall.prototype.setComponentId = function(componentId) { this.mComponentId = componentId; return this; } /** * Submits the request to the url using the data configured in the object. */ AjaxCall.prototype.submit = function() { var request = null; // INSTANTIATE THE XMLHttpRequest if (window.XMLHttpRequest) { request = new XMLHttpRequest(); } // SET THE READY STATE CHANGE HANDLER // cannot reference object member from the anonymous function var handlerFunction = this.mHandler; var errorHandlerFunction = this.mErrorHandler; var showResponseText = this.mDebug; var componentId = this.mComponentId; /** * Triggered when there is a handler for the response */ var readyStateChangeFunction = function() { if (AjaxCall.READY_STATE_COMPLETE == request.readyState) { if (AjaxCall.STATUS_OK == request.status) { if (showResponseText) { window.open().document.write('<xmp>' + request.responseText + '</xmp>'); } if (handlerFunction) // only invoke if defined { handlerFunction(request.responseXML, request.responseText, request, componentId); } } else { if(errorHandlerFunction) { errorHandlerFunction(request); } else { alert(AjaxCall.ERROR_REQUEST_STATE .replace(/\$code/, request.status) .replace(/\$text/, request.statusText)); } } } } // PREPARE THE REQUEST PROPERTIES AND ANY DEFAULTS var url = this.mUrl; var body = this.mRequestBody; var type = this.mContentType; var params = this.mParams.join(AjaxCall.DELIM_PARAM); // if no parameters are set, then there is no need to dispatch them if (params.length > 0) { var paramDelim = (0 > url.indexOf("?")) // if a url already has a query ? AjaxCall.DELIM_QS // string delimiter (?), use an : AjaxCall.DELIM_PARAM // ampersand (&) instead if (body != null) // User-set request body, all params go in { // the query string for both POST and GET. url += paramDelim + params; } else // no request body { if (this.mMethod == AjaxCall.METHOD_GET) { url += paramDelim + params; } else { body = params; if (type == null) // assign default if no type is set { type = AjaxCall.CONTENT_TYPE_URL_ENCODED; } } } } // SUBMIT THE REQUEST if(this.mAsynchronous) { if(this.mHandler != null || ( this.mHandler == null && this.mDebug == true) ) // no need to fire a handler if it was null in the first place. FF issue. { request.onreadystatechange = readyStateChangeFunction; } } request.open(this.mMethod, url, this.mAsynchronous); if (type != null) { request.setRequestHeader(AjaxCall.CONTENT_TYPE, type); } request.send(body); return request; } </script><script type="text/javascript"> // Scripts to handle the flow to update components based on the action // TODO: Keep it in the same files as embedded-layout.page.xml in POC, we can consider to move it to another file or not later // TODO: Need to maintain a dependency to the extenal files it references const IW_PREVIEW_HOST_NAME = "iw-preview"; const INSTRUCTION_TYPE_UPDATE_PAGE_PARAMETER = "update_page_parameter"; const INSTRUCTION_TYPE_REFRESH_COMPONENT = "refresh_component"; var invokeActionURL = "/site/bnsf/page/about-bnsf/component/$componentId/datum/$datumId/eventAction/$eventActionId/invokeAction.action"; var componentRenderURL = "/bnsf/about-bnsf/faqs/$componentId.async.RENDER"; var variantId = ""; var siteApplicationType = "java"; var updatePageParameterMap = []; //boolean to check if valid json string function parseJSON(str) { try { var parsedJSON = JSON.parse(str.trim()); if (parsedJSON) { if (typeof parsedJSON === "object") { return parsedJSON; } } } catch (e) { return null; } return null; } // currently it only support in runtime server // and it always return all componentId from the page // this is called from component, and needs to pass in the // componentId(it can its id or other component id) and // datumId (the datum id of a ComponentEventAction datum) function invokeAction(componentId, datumId, eventActionId, eventData) { //If the Site is .NET type, do not trigger invokeAction call if(siteApplicationType != null && siteApplicationType == "dotnet") { return; } var url = invokeActionURL.replace(/\$componentId/, componentId).replace(/\$datumId/, datumId).replace(/\$eventActionId/, eventActionId); var request = new AjaxCall(url, handleComponentList, handleAjaxError, AjaxCall.METHOD_POST, false); var requestBody = {}; var pageParametersMapJson = {}; for (var key in updatePageParameterMap ) { pageParametersMapJson[key] = updatePageParameterMap[key]; } if (eventData) { requestBody = parseJSON(eventData); if (requestBody !== null) { requestBody.PageParameters = pageParametersMapJson; request.setBody(JSON.stringify(requestBody)); request.submit(); } else { console.error("Invalid JSON for EventData"); } } else { requestBody.EventData = {}; requestBody.PageParameters = pageParametersMapJson; request.setBody(JSON.stringify(requestBody)); request.submit(); } } // Handler for the response returned from invokeAction.action Ajax call // retrieve the information from the response and trigger another Ajax call to refresh the component function handleComponentList(xmlDoc, text) { var invokeActionResponse = JSON.parse(text); if(invokeActionResponse.actionResults && Array.isArray(invokeActionResponse.actionResults)) { var componentIdList = []; for (var actionResult of invokeActionResponse.actionResults ) { if(actionResult.instructionType && actionResult.instructionType === INSTRUCTION_TYPE_UPDATE_PAGE_PARAMETER) { updatePageParameterMap = []; if(actionResult.objects) { var keys = Object.keys(actionResult.objects); if(keys && Array.isArray(keys)) { for (var key of keys ) { updatePageParameterMap[key] = actionResult.objects[key]; } } } } else if(actionResult.instructionType && actionResult.instructionType === INSTRUCTION_TYPE_REFRESH_COMPONENT) { if(actionResult.objects && actionResult.objects.objectIds && Array.isArray(actionResult.objects.objectIds)) { for (var componentId of actionResult.objects.objectIds ) { componentIdList.push(componentId); } } } } if(Object.keys(updatePageParameterMap).length > 0 && componentIdList.length > 0) { for (var componentId of componentIdList ) { var url = componentRenderURL.replace(/\$componentId/, componentId); var request = new AjaxCall(url, handleComponentRefresh, handleAjaxError, AjaxCall.METHOD_GET, false); request.setComponentId(componentId); if(url.includes(IW_PREVIEW_HOST_NAME)){ request.setParameter("variantId", variantId); } for (var key in updatePageParameterMap ) { request.setParameter(key, updatePageParameterMap[key]); } request.submit(); } } } } // Handler for the response returned from component .async.render Ajax call // retrieve the response and updated the div containing the componendid function handleComponentRefresh(xmlDoc, text, request, componentId) { var componentElem = document.getElementById("iw_comp" + componentId); componentElem.innerHTML = text; // explicitly recreate script elements to ensure they are executed const sources = componentElem.querySelectorAll("script"); sources.forEach(source => { const target = document.createElement('script'); // add contents of element if it exists if(source.innerHTML) target.innerHTML = source.innerHTML; // copy all attributes [...source.attributes].forEach(attr => { target.setAttribute(attr.nodeName ,attr.nodeValue) }); source.after(target); // remove original element when done source.remove(); }); } // Error handler for Ajax call function handleAjaxError(request) { var url = new URL(request.responseURL); // temporary show mssage as the service is not available in iw-preview yet if(url.pathname.includes(IW_PREVIEW_HOST_NAME)){ alert("The service is not available in /iw-preview"); } else { alert(AjaxCall.ERROR_REQUEST_STATE .replace(/\$code/, request.status) .replace(/\$text/, request.statusText)); } } </script><link rel="stylesheet" type="text/css" href="/iwov-resources/grid/foundation/6.6.3/foundation.min.css"> <link rel="stylesheet" type="text/css" href="/iwov-resources/ui-frameworks/foundation/6.6.3/css/foundation.min.css"> <link rel="stylesheet" type="text/css" href="/iwov-resources/ui-frameworks/foundation/6.6.3/css/foundation.css"> <script type="text/javascript" src="/iwov-resources/scripts/jQuery/jquery.min.js"></script><script type="text/javascript" src="/iwov-resources/ui-frameworks/foundation/6.6.3/js/vendor/foundation.js"></script><script type="text/javascript" src="/iwov-resources/ui-frameworks/foundation/6.6.3/js/vendor/foundation.min.js"></script> <meta name="keywords" content="FAQ,Frequently Asked Questions,Rail,Railroad,Permits,Career,Jobs,Shipping,BNSF">  <meta name="description" content="Find answers to some of our frequently asked questions here.">  <meta name="viewport" content="width=device-width, initial-scale=1.0, maximum-scale=1.0">  <meta name="vpath" content="">  <meta name="page-locale-name" content="">  <link rel="stylesheet" href="/css/print.css" type="text/css" data-ocde-desktop_or_tablet_or_phone="show">  <link rel="stylesheet" href="/css/style.min.css" type="text/css" data-ocde-desktop_or_tablet_or_phone="show">  <link rel="stylesheet" href="/css/notifications-library.css" type="text/css" data-ocde-desktop_or_tablet_or_phone="show">  <link rel="stylesheet" href="/css/bnsf-custom.css" type="text/css" data-ocde-desktop_or_tablet_or_phone="show"> <script src="/js/gtm.js" type="text/javascript" data-ocde-desktop_or_tablet_or_phone="show"></script> <script src="/js/jquery.min.js" type="text/javascript" data-ocde-desktop_or_tablet_or_phone="show"></script> <script src="/js/siteanalyze_25317.js" type="text/javascript" data-ocde-desktop_or_tablet_or_phone="show"></script> <script src="/js/analytics.js" type="text/javascript" data-ocde-desktop_or_tablet_or_phone="show"></script> <script src="/js/custnots.js" type="text/javascript" data-ocde-desktop_or_tablet_or_phone="show"></script> <script src="/js/fbevents.js" type="text/javascript" data-ocde-desktop_or_tablet_or_phone="show"></script> <script src="/js/insight.min.js" type="text/javascript" data-ocde-desktop_or_tablet_or_phone="show"></script> <script src="/js/source.min.js" type="text/javascript" data-ocde-desktop_or_tablet_or_phone="show"></script> <script src="/js/sdk.js" type="text/javascript" data-ocde-desktop_or_tablet_or_phone="show"></script> <script src="/js/counter.js" type="text/javascript" data-ocde-desktop_or_tablet_or_phone="show"></script> <meta content="IE=edge,chrome=1" http-equiv="X-UA-Compatible"/> <meta charset="UTF-8"/> <meta name="viewport" content="target-densitydpi=device-dpi, width=device-width, initial-scale=1, user-scalable=no" id="viewport"/> <meta name="keywords" content="BNSF, Railroad, Railway, Rail, Trains, Freight, Transportation, Shipping, Intermodal, PTC"/> <meta content="Website" property="og:type"/> <meta content="" property="og:url"/> <meta content="BNSF Railway" property="og:site_name"/> <meta name="google-site-verification" content="Mz7ejgXWRXlJkoeWjXj3aItEq0k5ZuvZBh7CvJR3u2g" /> <meta name="twitter:card" content="summary_large_image"/> <meta name="twitter:site" content="@BNSFRailway"/> <meta content="XXXXXXXXXXXXXXXX" property="fb:app_id"/> <meta content="28600216" property="fb:admins"/> <meta name="msapplication-TileColor" content="#ffffff"/> <meta name="msapplication-TileImage" content="/images/favicons/ms-icon-144x144.png?v=1.0b"/> <meta name="theme-color" content="#ffffff"/> <link href="http://gmpg.org/xfn/11" rel="profile"/>    <link href="/favicon.ico?v=1.0b" rel="shortcut icon" type="image/x-icon"/>   <script> (function(i,s,o,g,r,a,m){i['GoogleAnalyticsObject']=r;i[r]=i[r]||function(){ (i[r].q=i[r].q||[]).push(arguments)},i[r].l=1*new Date();a=s.createElement(o), m=s.getElementsByTagName(o)[0];a.async=1;a.src=g;m.parentNode.insertBefore(a,m) })(window,document,'script','https://www.google-analytics.com/analytics.js','ga'); 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Here we highlight stories centered on our safety culture and why it is ingrained in everything we do.</p><a title="Safety" href="/news-media/railtalk/safety/index.html#category-safety"> LEARN MORE </a></div> </li> <li class="has-sub-menu-right"><a title="Service" href="/news-media/railtalk/service/index.html#category-service">Service<span class="fa fa-angle-right"></span></a><div class="sub-menu-right init-style"> <h2>Service</h2><p>BNSF plays a vital role in our economy’s supply chain, moving freight across our nation every day. Here we explore how our investments and innovations enable the reliable and efficient delivery of freight.</p><a title="Service" href="/news-media/railtalk/service/index.html#category-service"> LEARN MORE </a></div> </li> <li class="has-sub-menu-right"><a title="Innovation" href="/news-media/railtalk/innovation/index.html#category-innovation">Innovation<span class="fa fa-angle-right"></span></a><div class="sub-menu-right init-style"> <h2>Innovation</h2><p>BNSF is forever proud of its heritage and history, and we combine that with a never-ending drive to explore new technologies and approaches where appropriate to enhance safety and efficiency. These stories highlight some of our favorite examples of how we apply innovation to railroading.</p><a title="Innovation" href="/news-media/railtalk/innovation/index.html#category-innovation"> LEARN MORE </a></div> </li> <li class="has-sub-menu-right"><a title="People" href="/news-media/railtalk/our-people/index.html#category-people">People<span class="fa fa-angle-right"></span></a><div class="sub-menu-right init-style"> <h2>People</h2><p>Railroading is a big world filled with impressive and interesting people. In these stories you'll meet some of the thousands of diverse, talented, and dedicated employees who do their part to keep freight moving for our customers.</p><a title="People" href="/news-media/railtalk/our-people/index.html#category-people"> LEARN MORE </a></div> </li> <li class="has-sub-menu-right"><a title="Community " href="/news-media/railtalk/community/index.html#category-community">Community <span class="fa fa-angle-right"></span></a><div class="sub-menu-right init-style"> <h2>Community </h2><p>BNSF doesn’t just move freight; we connect with people and communities along the way. Here we focus on topics that illustrate our commitment to where we live and work.</p><a title="Community " href="/news-media/railtalk/community/index.html#category-community"> LEARN MORE </a></div> </li> <li class="has-sub-menu-right"><a title="Heritage" href="/news-media/railtalk/heritage/index.html#category-heritage">Heritage<span class="fa fa-angle-right"></span></a><div class="sub-menu-right init-style"> <h2>Heritage</h2><p>For nearly 175 years, BNSF has been safely and efficiently transporting freight and helping shape our country's history. Here we demonstrate how BNSF's legacy makes us confident in our future.</p><a title="Heritage" href="/news-media/railtalk/heritage/index.html#category-heritage"> LEARN MORE </a></div> </li> </ul> </div> <div class="clear"></div> </div> <div class="clear"></div> </div> </li> <li class="has-mega-menu"><a title="News & Media" href="/news-media/index.page">News & Media<span class="fa fa-plus"></span><span class="fa fa-times"></span><span class="arrow"></span></a><div class="mega-menu"> <div class="sub-menu-right init"> <h2>News & Media</h2><p>Welcome to the BNSF newsroom. Here, you’ll find news releases, customer notifications and media assets available for use by news organizations. </p><a title="News & Media" href="/news-media/index.page">News & Media</a></div> <div class="sub-menu-left"> <div class="sub-menu-left-inner right"> <ul> <li><a title="News & Media" href="/news-media/index.page">News & Media Overview </a></li> <li class="has-sub-menu-right"><a title="News Releases" href="/news-media/news-releases/library.page">News Releases<span class="fa fa-angle-right"></span></a><div class="sub-menu-right init-style"> <h2>News Releases</h2><p>Stay current with what BNSF is doing to operate a safe rail network, on our network, in the communities through which we operate and the services we offer.</p><a title="News Releases" href="/news-media/news-releases/library.page"> LEARN MORE </a></div> </li> <li class="has-sub-menu-right"><a title="Customer Notifications" href="/news-media/customer-notifications/library.page">Customer Notifications<span class="fa fa-angle-right"></span></a><div class="sub-menu-right"> <h2><a title="Customer Notifications" href="/news-media/customer-notifications/library.page">Customer Notifications Overview<span class="fa fa-angle-right"></span></a></h2> <div class="sub-menu-right-group"> <ul> <li><a title="Network Update" href="/news-media/customer-notifications/library.page?type=network">Network Update</a></li> <li><a title="Service Advisories" href="/news-media/customer-notifications/library.page?type=service">Service Advisories</a></li> <li><a title="Marketing News" href="/news-media/customer-notifications/library.page?type=marketing">Marketing News</a></li> <li><a title="Facility Updates" href="/news-media/customer-notifications/library.page?type=facility">Facility Updates</a></li> <li><a title="bnsf.com Updates" href="/news-media/customer-notifications/library.page?type=bnsf">bnsf.com Updates</a></li> <li><a title="Customer Letters" href="/news-media/customer-notifications/library.page?type=customer">Customer Letters</a></li> <li><a title="Pricing Updates" href="https://customer.bnsf.com/plan/pricing/Pages/default.aspx">Pricing Updates</a></li> </ul> </div> </div> </li> </ul> </div> <div class="clear"></div> </div> <div class="clear"></div> </div> </li> <li class="has-mega-menu"><a title="Retirees" href="/retirees/index.page">Retirees<span class="fa fa-plus"></span><span class="fa fa-times"></span><span class="arrow"></span></a><div class="mega-menu"> <div class="sub-menu-right init"> <h2>Retirees</h2><p>Retirees may not work at BNSF any longer, but many are active in their communities and play an important role as unofficial ambassadors for BNSF.</p> <p>Check this site for information about benefits and retirement plans.</p><a title="Retirees" href="/retirees/index.page">Retirees</a></div> <div class="sub-menu-left"> <div class="sub-menu-left-inner right"> <ul> <li><a title="Retirees" href="/retirees/index.page">Retirees Overview </a></li> <li class="has-sub-menu-right"><a title="BNSF Alumni Association" href="/retirees/alumni.page">BNSF Alumni Association<span class="fa fa-angle-right"></span></a><div class="sub-menu-right init-style"> <h2>BNSF Alumni Association</h2><p>We all have one thing in common: we worked at BNSF Railway or one of its predecessor railroads.</p><a title="BNSF Alumni Association" href="/retirees/alumni.page"> LEARN MORE </a></div> </li> </ul> </div> <div class="clear"></div> </div> <div class="clear"></div> </div> </li> <li class="has-mega-menu"><a title="Suppliers" href="/suppliers/index.page">Suppliers<span class="fa fa-plus"></span><span class="fa fa-times"></span><span class="arrow"></span></a><div class="mega-menu"> <div class="sub-menu-right init"> <h2>Suppliers</h2><p>BNSF purchases material and service items from an extensive list of sources. We seek to acquire quality goods and services at the lowest total cost of ownership by working resourcefully, efficiently, effectively and ethically with both current and prospective suppliers.</p><a title="Suppliers" href="/suppliers/index.page">Suppliers</a></div> <div class="sub-menu-left"> <div class="sub-menu-left-inner right"> <ul> <li><a title="Suppliers" href="/suppliers/index.page">Suppliers Overview </a></li> <li class="has-sub-menu-right"><a title="Supplier Relationship" href="/suppliers/supplier-relationship.page">Supplier Relationship<span class="fa fa-angle-right"></span></a><div class="sub-menu-right init-style"> <h2>Supplier Relationship</h2><p>Learn more about what it means to do business with BNSF and the process we use for working with suppliers.</p><a title="Supplier Relationship" href="/suppliers/supplier-relationship.page"> LEARN MORE </a></div> </li> <li class="has-sub-menu-right"><a title="Diverse Business Enterprise" href="/suppliers/diverse-business-enterprise.page">Diverse Business Enterprise<span class="fa fa-angle-right"></span></a><div class="sub-menu-right init-style"> <h2>Diverse Business Enterprise</h2><p>We are committed to proactively identify, attract and develop long-term partnerships with certified minority, woman and veteran-owned and small disadvantaged businesses, while fulfilling BNSF Vision and Values.</p><a title="Diverse Business Enterprise" href="/suppliers/diverse-business-enterprise.page"> LEARN MORE </a></div> </li> <li class="has-sub-menu-right"><a title="Supplier Contacts" href="/suppliers/contact-us.page">Supplier Contacts<span class="fa fa-angle-right"></span></a><div class="sub-menu-right init-style"> <h2>Supplier Contacts</h2><p>Use this page to find the right person at BNSF to answer your supplier questions.</p><a title="Supplier Contacts" href="/suppliers/contact-us.page"> LEARN MORE </a></div> </li> </ul> </div> <div class="clear"></div> </div> <div class="clear"></div> </div> </li> <li><a href="/about-bnsf/contact-us/" title="Contact Us">Contact Us<span class="spacer" data-title="Contact Us"></span></a></li> <li class="login-button"><a href="#" title="Login / Register" class="prevent-default">Login / Register <span class="fa fa-plus"></span><span class="fa fa-times"></span><span class="arrow"></span></a><div class="login-menu"> <div class="constrained wide"> <div class="login-menu-block right"> <h3>Employees</h3> <p>Log in to the Employee Portal to access safety rulebooks, pay and benefits information, sign up for training opportunities and more.</p> <div class="timeit comingsoon_alert" data-end="2022-02-08 19:30" data-start="2022-02-08 14:00"><strong>Notice!</strong><br>Payroll, Finance and some HR functions will be unavailable on 2/8/2022 from 07:00pm to 07:30pm CST</div><script type="text/javascript" src="/js/TimeIt_employee.js"></script><br><ul> <li><a href="https://employee.bnsf.com/" title="BNSF Employee Portal">BNSF Classic Employee Portal</a></li> <li><a href="https://links.simpplr.com/?u=https%3A%2F%2Fbnsf-dex--simpplr.vf.force.com%2Fapex%2Fsimpplr__app%3Fu%3D%2F%26sfdc.tabName%3D01rDn000001kJjr" title="BNSF Employee Portal">myBNSF</a></li> </ul><br><p>Don't have the myBNSF App? Download Now: <br><br><a href="https://apps.apple.com/us/app/mybnsf/id6450976383" title="Apple Download" style="border-top:0px!important;display:inline;padding:0px;color:white;text-decoration:underline;">Apple Store</a> | <a href="https://play.google.com/store/apps/details?id=com.simpplr.cb.mybnsf&pli=1" title="Android Download" style="border-top:0px!important;display:inline;padding:0px;color:white;text-decoration:underline;">Android Store</a></p> </div> <div class="login-menu-block right"> <h3>Suppliers</h3> <p>Log in to get the latest information on your invoices, payments and purchase orders.</p> <div class="timeit comingsoon_alert" data-start="2024-04-22 12:00" data-end="2024-04-22 19:30"><strong>Notice!</strong><br>We are upgrading our phone system soon. A PIN will be required to talk to customer support and re-enroll in voice biometrics. Click here for PIN recovery details.</div> <div class="timeit comingsoon_alert" data-start="2024-04-19 17:00" data-end="2024-04-20 13:00"><strong>Notice!</strong><br>Scheduled Maintenance on Saturday, April 20th from 11:30 am to 1 pm CST with minimal impact. Please avoid password changes/reset during this time. Sorry for the inconvenience.</div><script type="text/javascript" src="/js/TimeIt_supplier.js"></script><br><ul> <li><a href="https://supplier.bnsf.com/" title="Supplier Portal">Supplier Portal</a></li> <li><a href="/bnsf-resources/pdf/suppliers/supplier-portal-registration-process.pdf" target="_blank" title="How to Register for the Supplier Portal">How to Register for the Supplier Portal</a></li> </ul> </div> <div class="login-menu-block right"> <h3>Customers</h3> <p>BNSF's secure customer website enables shipment tracking, bill payment, and more.</p> <div class="timeit comingsoon_alert" data-start="2025-02-21 16:00" data-end="2025-02-22 20:00"><strong>Notice!</strong><br>Due to scheduled maintenance, you may experience issues logging in between 2 - 8:00 PM CST on Saturday, February 22nd. Clear your cache/cookies and please try again after a few minutes. We apologize for any inconvenience.</div> <div class="timeit comingsoon_alert" data-start="2024-11-24 13:00" data-end="2024-11-24 21:00"><strong>Notice!</strong><br>You may experience issues logging in. We apologize for any inconvenience.</div><script type="text/javascript" src="/js/TimeIt_customer.js"></script><br><ul> <li><a href="https://customer2.bnsf.com/" title="Customer Portal">Customer Portal</a></li> <li><a href="https://custreg.bnsf.com/" title="Register" target="_blank">Customer Registration</a></li> </ul> </div> <div class="clear"></div> </div> </div> </li> </ul> <div class="clear"></div> </div> </nav> <nav class="main"> <div class="constrained"><a href="/" title="BNSF Railway"><img src="/bnsf-resources/images/bnsf-logo.png" alt="BNSF Railway" title="BNSF Railway" class="header-logo left"></a><ul class="top-level-nav right"> <li class="has-mega-menu"> <div class="shade"></div><a class="prevent-default" title="Ship with BNSF" href="/ship-with-bnsf/index.page">Ship with BNSF<span class="fa fa-plus"></span><span class="fa fa-times"></span></a><div class="mega-menu"> <div class="sub-menu-right init"> <h2>Ship with BNSF</h2><p>From the materials that help create products people use every day to the actual finished products, our consistent and cost-effective service takes products of any size to customers when and where they need them.</p> <p>No matter what you're shipping, BNSF has a service to meet your needs.</p><a title="Ship with BNSF" href="/ship-with-bnsf/index.page"> LEARN MORE </a></div> <div class="sub-menu-left"> <div class="sub-menu-left-inner right"> <ul class="sub-menu-left-top"> <li><a title="Ship with BNSF" href="/ship-with-bnsf/index.page">Ship with BNSF Overview </a></li> <li class="has-sub-menu-right"><a title="New to Rail or BNSF?" href="/ship-with-bnsf/new-to-rail.page">New to Rail or BNSF?<span class="fa fa-angle-right"></span></a><div class="sub-menu-right init-style"> <h2>New to Rail or BNSF?</h2><p>Learn how easy it is to become a BNSF customer. We will show you how to get a rate, ship, track and manage your account by using our online tools.</p><a title="New to Rail or BNSF?" href="/ship-with-bnsf/new-to-rail.page"> LEARN MORE </a></div> </li> <li class="has-sub-menu-right"><a title="BNSF Advantage" href="/ship-with-bnsf/bnsf-advantage/index.html">BNSF Advantage<span class="fa fa-angle-right"></span></a><div class="sub-menu-right init-style"> <h2>BNSF Advantage</h2><p>Our enduring commitment is to be the best transportation partner for our customers. Because when you win, we win together. We call this the BNSF Advantage.</p><a title="BNSF Advantage" href="/ship-with-bnsf/bnsf-advantage/index.html"> LEARN MORE </a></div> </li> <li class="has-sub-menu-right"><a title="Rail Development" href="/ship-with-bnsf/rail-development/index.html">Rail Development<span class="fa fa-angle-right"></span></a><div class="sub-menu-right init-style"> <h2>Rail Development</h2><p>Are you developing a new facility or looking to expand? You can rely on BNSF’s team of experts to help educate you on the benefits of incorporating our rail network into your supply chain. BNSF’s Economic Development team can help guide you through the process of expanding, developing or selecting a site.</p><a title="Rail Development" href="/ship-with-bnsf/rail-development/index.html"> LEARN MORE </a></div> </li> <li class="has-sub-menu-right"><a title="Sustainability for Customers" href="/ship-with-bnsf/sustainability-customers/index.html">Sustainability for Customers<span class="fa fa-angle-right"></span></a><div class="sub-menu-right init-style"> <h2>Sustainability for Customers</h2><p>Rail is the most environmentally efficient mode of surface transportation and at BNSF we are committed to improving the efficiency of our network in a way that benefits both our customers and the environment.</p><a title="Sustainability for Customers" href="/ship-with-bnsf/sustainability-customers/index.html"> LEARN MORE </a></div> </li> </ul> <ul class="sub-menu-left-block"> <li class="has-sub-menu-right"><a title="Agricultural Products" href="/ship-with-bnsf/agricultural-products/index.page">Agricultural Products<span class="fa fa-angle-right"></span></a><div class="sub-menu-right"> <h2><a title="Agricultural Products" href="/ship-with-bnsf/agricultural-products/index.page">Agricultural Products Overview <span class="fa fa-angle-right"></span></a></h2> <div class="sub-menu-right-left left"> <div class="sub-menu-right-group"> <h3>Agriculture</h3> <ul> <li><a title="Field Crops" href="/ship-with-bnsf/agricultural-products/field-crops.html ">Field Crops</a></li> <li><a title="Field Crop Products" href="/ship-with-bnsf/agricultural-products/field-crop-products.html ">Field Crop Products</a></li> </ul> <h3>Chemicals, Fertilizers & Plastics</h3> <ul> <li><a title="Fertilizers" href="/ship-with-bnsf/agricultural-products/fertilizer.html ">Fertilizers</a></li> </ul> </div> </div> <div class="sub-menu-right-right right"> <div class="sub-menu-right-group"> <h3>Food & Beverages</h3> <ul> <li><a title="Bulk Foods" href="/ship-with-bnsf/agricultural-products/bulk-foods.html ">Bulk Foods</a></li> <li><a title="Fresh & Frozen" href="/ship-with-bnsf/agricultural-products/fresh-and-frozen.html ">Fresh & Frozen</a></li> </ul> <h3>Renewable Fuels</h3> <ul> <li><a title="Ethanol" href="/ship-with-bnsf/agricultural-products/ethanol.html ">Ethanol</a></li> <li><a title="Renewable Fuels" href="/ship-with-bnsf/energy/renewable-fuels/index.html">Renewable Fuels</a></li> </ul> </div> </div> </div> </li> <li class="has-sub-menu-right"><a title="Automotive Products" href="/ship-with-bnsf/automotive-products/index.page">Automotive Products<span class="fa fa-angle-right"></span></a><div class="sub-menu-right"> <h2><a title="Automotive Products" href="/ship-with-bnsf/automotive-products/index.page">Automotive Products Overview <span class="fa fa-angle-right"></span></a></h2> <div class="sub-menu-right-left left"> <div class="sub-menu-right-group"> <ul> <li><a title="Finished Vehicles" href="/ship-with-bnsf/consumer-products/finished-vehicles.html">Finished Vehicles</a></li> <li><a title="Vehicle Parts" href="/ship-with-bnsf/consumer-products/vehicle-parts.html">Vehicle Parts</a></li> </ul> </div> </div> </div> </li> <li class="has-sub-menu-right"><a title="Consumer Products - Intermodal" href="/ship-with-bnsf/intermodal/index.page">Consumer Products - Intermodal<span class="fa fa-angle-right"></span></a><div class="sub-menu-right"> <h2><a title="Consumer Products - Intermodal" href="/ship-with-bnsf/intermodal/index.page">Consumer Products - Intermodal Overview <span class="fa fa-angle-right"></span></a></h2> <div class="sub-menu-right-left left"> <div class="sub-menu-right-group"> <h3>Intermodal</h3> <ul> <li><a title="Intermodal Overview" href="/ship-with-bnsf/intermodal/index.page">Intermodal Overview</a></li> </ul> <h3>Intermodal - Innovation</h3> <ul> <li><a title="Videos & Case Studies" href="/ship-with-bnsf/intermodal/resource.page">Videos & Case Studies</a></li> </ul> <h3>Intermodal - Optionality</h3> <ul> <li><a title="Service Options & References" href="/ship-with-bnsf/intermodal/service-options-and-details.html">Service Options & References</a></li> <li><a title="Shippers" href="/ship-with-bnsf/intermodal/shippers.page">Shippers</a></li> <li><a title="Ocean Carriers" href="/ship-with-bnsf/intermodal/ocean-carriers.page">Ocean Carriers</a></li> <li><a title="Motor Carriers" href="/ship-with-bnsf/intermodal/motor-carriers.page">Motor Carriers</a></li> <li><a title="Other Logistics Providers" href="/ship-with-bnsf/intermodal/other-logistics-providers.page">Other Logistics Providers</a></li> <li><a title="Quantum Services" href="/ship-with-bnsf/intermodal/quantum-services/quantum-services.html">Quantum Services</a></li> <li><a title="The West Coast Advantage" href="/ship-with-bnsf/intermodal/west-coast-advantage/BCO/index.html">The West Coast Advantage</a></li> </ul> <h3>Intermodal - Contacts</h3> <ul> <li><a title="Reach Our Intermodal Team" href="/ship-with-bnsf/intermodal/contact-us.html">Reach Our Intermodal Team</a></li> </ul> </div> </div> <div class="sub-menu-right-right right"> <div class="sub-menu-right-group"> <h3>Intermodal - Capacity</h3> <ul> <li><a title="Maps & Shipping Locations" href="/ship-with-bnsf/maps-and-shipping-locations/index.page">Maps & Shipping Locations</a></li> <li><a title="Intermodal Facility Listings" href="/ship-with-bnsf/support-services/facility-listings.page">Intermodal Facility Listings</a></li> <li><a title="Intermodal Map - Detailed" href="/bnsf-resources/pdf/ship-with-bnsf/maps-and-shipping-locations/intermodal-map-large.pdf">Intermodal Map - Detailed</a></li> <li><a title="Intermodal Map - Overview" href="/bnsf-resources/pdf/ship-with-bnsf/maps-and-shipping-locations/small-intermodal-map.pdf">Intermodal Map - Overview</a></li> </ul> <h3>Intermodal - Additional Resources</h3> <ul> <li><a title="Frequently Ask Questions" href="/ship-with-bnsf/intermodal/faq.page">Frequently Ask Questions</a></li> <li><a title="Sustainable Solutions" href="/in-the-community/environment/index.page">Sustainable Solutions</a></li> </ul> </div> </div> </div> </li> <li class="has-sub-menu-right"><a title="Energy" href="/ship-with-bnsf/energy/index.page">Energy<span class="fa fa-angle-right"></span></a><div class="sub-menu-right"> <h2><a title="Energy" href="/ship-with-bnsf/energy/index.page">Energy Overview <span class="fa fa-angle-right"></span></a></h2> <div class="sub-menu-right-left left"> <div class="sub-menu-right-group"> <h3>Fuels</h3> <ul> <li><a title="Coal" href="/ship-with-bnsf/energy/coal.html ">Coal</a></li> <li><a title="Crude & LPG" href="/ship-with-bnsf/energy/crude-and-lpg.html ">Crude & LPG</a></li> <li><a title="Ethanol" href="/ship-with-bnsf/energy/ethanol.html ">Ethanol</a></li> <li><a title="Refined Products" href="/ship-with-bnsf/energy/refined-products.html ">Refined Products</a></li> <li><a title="Renewable Fuels" href="/ship-with-bnsf/energy/renewable-fuels/index.html">Renewable Fuels</a></li> </ul> <h3>Energy Infrastructure</h3> <ul> <li><a title="Pipe" href="/ship-with-bnsf/energy/pipe.html ">Pipe</a></li> <li><a title="Wind Energy Products" href="/ship-with-bnsf/energy/wind-energy.html ">Wind Energy Products</a></li> </ul> </div> </div> </div> </li> <li class="has-sub-menu-right"><a title="Food & Beverages" href="/ship-with-bnsf/food-beverage/index.page">Food & Beverages<span class="fa fa-angle-right"></span></a><div class="sub-menu-right"> <h2><a title="Food & Beverages" href="/ship-with-bnsf/food-beverage/index.page">Food & Beverages Overview <span class="fa fa-angle-right"></span></a></h2> <div class="sub-menu-right-left left"> <div class="sub-menu-right-group"> <ul> <li><a title="Beverages" href="/ship-with-bnsf/consumer-products/beverages.html">Beverages</a></li> <li><a title="Bulk Foods" href="/ship-with-bnsf/consumer-products/bulk-foods.html">Bulk Foods</a></li> <li><a title="Canned & Boxed" href="/ship-with-bnsf/consumer-products/canned-and-boxed.html">Canned & Boxed</a></li> <li><a title="Fresh & Frozen Foods" href="/ship-with-bnsf/consumer-products/fresh-and-frozen.html">Fresh & Frozen Foods</a></li> </ul> </div> </div> </div> </li> <li class="has-sub-menu-right"><a title="Industrial Products" href="/ship-with-bnsf/industrial-products/index.page">Industrial Products<span class="fa fa-angle-right"></span></a><div class="sub-menu-right"> <h2><a title="Industrial Products" href="/ship-with-bnsf/industrial-products/index.page">Industrial Products Overview <span class="fa fa-angle-right"></span></a></h2> <div class="sub-menu-right-left left"> <div class="sub-menu-right-group"> <h3>Chemicals, Fertilizers, Plastics</h3> <ul> <li><a title="Chemicals" href="/ship-with-bnsf/industrial-products/chemicals.html ">Chemicals</a></li> <li><a title="Fertilizers" href="/ship-with-bnsf/industrial-products/fertilizer.html ">Fertilizers</a></li> <li><a title="Plastics" href="/ship-with-bnsf/industrial-products/plastics.html ">Plastics</a></li> </ul> <h3>Construction</h3> <ul> <li><a title="Building Materials" href="/ship-with-bnsf/industrial-products/building-materials.html">Building Materials</a></li> <li><a title="Cement" href="/ship-with-bnsf/industrial-products/cement.html ">Cement</a></li> <li><a title="Lumber" href="/ship-with-bnsf/industrial-products/lumber.html ">Lumber</a></li> <li><a title="Panel Products" href="/ship-with-bnsf/industrial-products/panel-products.html ">Panel Products</a></li> <li><a title="Paper Products" href="/ship-with-bnsf/industrial-products/paper-products.html ">Paper Products</a></li> <li><a title="Pipe (Steel Products)" href="/ship-with-bnsf/industrial-products/pipe.html ">Pipe (Steel Products)</a></li> <li><a title="Steel Products" href="/ship-with-bnsf/industrial-products/steel-products.html ">Steel Products</a></li> </ul> </div> </div> <div class="sub-menu-right-right right"> <div class="sub-menu-right-group"> <h3>Fuels</h3> <ul> <li><a title="Coal" href="/ship-with-bnsf/industrial-products/coal.html ">Coal</a></li> <li><a title="Crude & LPG" href="/ship-with-bnsf/industrial-products/crude-and-lpg.html ">Crude & LPG</a></li> <li><a title="Refined Products" href="/ship-with-bnsf/industrial-products/refined-products.html ">Refined Products</a></li> </ul> <h3>Machinery & Oversized</h3> <ul> <li><a title="Wind Energy Products" href="/ship-with-bnsf/industrial-products/wind-energy.html ">Wind Energy Products</a></li> <li><a title="Other Oversized" href="/ship-with-bnsf/industrial-products/machinery-and-oversized/ ">Other Oversized</a></li> </ul> <h3>Metals & Minerals</h3> <ul> <li><a title="Aggregates" href="/ship-with-bnsf/industrial-products/aggregates.html ">Aggregates</a></li> <li><a title="Aluminum & Non-Ferrous" href="/ship-with-bnsf/industrial-products/aluminum-and-non-ferrous.html ">Aluminum & Non-Ferrous</a></li> <li><a title="Other Minerals" href="/ship-with-bnsf/industrial-products/other-minerals.html ">Other Minerals</a></li> </ul> <h3>Solid Waste & Refuse</h3> <ul> <li><a title="Solid Waste & Refuse" href="/ship-with-bnsf/industrial-products/solid-waste-and-refuse.html ">Solid Waste & Refuse</a></li> </ul> </div> </div> </div> </li> </ul> <ul class="sub-menu-left-block"> <li class="has-sub-menu-right"><a title="Maps & Shipping Locations" href="/ship-with-bnsf/maps-and-shipping-locations/index.page">Maps & Shipping Locations<span class="fa fa-angle-right"></span></a><div class="sub-menu-right"> <h2><a title="Maps & Shipping Locations" href="/ship-with-bnsf/maps-and-shipping-locations/index.page">Maps & Shipping Locations Overview <span class="fa fa-angle-right"></span></a></h2> <div class="sub-menu-right-left left"> <div class="sub-menu-right-group"> <ul> <li><a title="United States" href="/ship-with-bnsf/maps-and-shipping-locations/index.page">United States</a></li> <li><a title="Canada" href="/ship-with-bnsf/maps-and-shipping-locations/canada.html ">Canada</a></li> <li><a title="Mexico (English)" href="/ship-with-bnsf/maps-and-shipping-locations/mexico/index.page">Mexico (English)</a></li> <li><a title="Mexico (Español)" href="/ship-with-bnsf/maps-and-shipping-locations/mexico-spanish/index.page">Mexico (Español)</a></li> <li><a title="Overseas" href="/ship-with-bnsf/maps-and-shipping-locations/overseas.html ">Overseas</a></li> <li><a title="BNSF Ports" href="/ship-with-bnsf/rail-development/bnsf-ports.html">BNSF Ports</a></li> <li><a title="Coal Mine Guide" href="/ship-with-bnsf/maps-and-shipping-locations/coal-mine-guide.page">Coal Mine Guide</a></li> <li><a title="Rail Network Maps" href="/ship-with-bnsf/maps-and-shipping-locations/rail-network-maps.page">Rail Network Maps</a></li> <li><a title="Shortlines" href="/ship-with-bnsf/ways-of-shipping/shortline-services/index.page">Shortlines</a></li> <li><a title="Team Tracks" href="/ship-with-bnsf/maps-and-shipping-locations/team-tracks/index.page">Team Tracks</a></li> </ul> </div> </div> </div> </li> <li class="has-sub-menu-right"><a title="Ways of Shipping" href="/ship-with-bnsf/ways-of-shipping/index.page">Ways of Shipping<span class="fa fa-angle-right"></span></a><div class="sub-menu-right"> <h2><a title="Ways of Shipping" href="/ship-with-bnsf/ways-of-shipping/index.page">Ways of Shipping Overview <span class="fa fa-angle-right"></span></a></h2> <div class="sub-menu-right-left left"> <div class="sub-menu-right-group"> <ul> <li><a title="Intermodal" href="/ship-with-bnsf/intermodal/index.page">Intermodal</a></li> <li><a title="Temperature-Controlled" href="/ship-with-bnsf/ways-of-shipping/temperature-controlled.page">Temperature-Controlled</a></li> <li><a title="Individual Railcar" href="/ship-with-bnsf/ways-of-shipping/individual-railcar.html ">Individual Railcar</a></li> <li><a title="Dedicated Train Service" href="/ship-with-bnsf/ways-of-shipping/dedicated-train-service.html ">Dedicated Train Service</a></li> <li><a title="Machinery and Oversized Shipments" href="/ship-with-bnsf/ways-of-shipping/machinery-and-oversized/index.html ">Machinery and Oversized Shipments</a></li> <li><a title="Door to Door (Transload)" href="/ship-with-bnsf/ways-of-shipping/door-to-door-transload.html ">Door to Door (Transload)</a></li> <li><a title="Shortline Services" href="/ship-with-bnsf/ways-of-shipping/shortline-services/index.page">Shortline Services</a></li> <li><a title="Equipment" href="/ship-with-bnsf/ways-of-shipping/equipment/index.html ">Equipment</a></li> </ul> </div> </div> </div> </li> <li class="has-sub-menu-right"><a title="Support Services" href="/ship-with-bnsf/support-services/index.page">Support Services<span class="fa fa-angle-right"></span></a><div class="sub-menu-right"> <h2><a title="Support Services" href="/ship-with-bnsf/support-services/index.page">Support Services Overview <span class="fa fa-angle-right"></span></a></h2> <div class="sub-menu-right-left left"> <div class="sub-menu-right-group"> <ul> <li><a title="Demurrage and Storage" href="/ship-with-bnsf/support-services/demurrage-storage-and-extended-services.html ">Demurrage and Storage</a></li> <li><a title="Loading & Shipment Safety" href="/ship-with-bnsf/support-services/loading-and-shipment-safety.html ">Loading & Shipment Safety</a></li> <li><a title="Cargo Loss and Damage Claims" href="/ship-with-bnsf/support-services/cargo-loss-and-damage-claims.page">Cargo Loss and Damage Claims</a></li> <li><a title="Security Solutions" href="/ship-with-bnsf/support-services/security-solutions.html ">Security Solutions</a></li> <li><a title="bnsf.com Tools" href="/ship-with-bnsf/support-services/bnsf-com-tools.html ">bnsf.com Tools</a></li> <li><a title="Customer Assistance" href="/ship-with-bnsf/support-services/customer-assistance.html ">Customer Assistance</a></li> <li><a title="Driver and Dispatcher Services" href="/ship-with-bnsf/support-services/driver-and-dispatcher-services.html ">Driver and Dispatcher Services</a></li> <li><a title="Facility Listings" href="/ship-with-bnsf/support-services/facility-listings.page">Facility Listings</a></li> <li><a title="OT-57 (Private Car Registration)" href="/ship-with-bnsf/support-services/ot-57-guidelines.page">OT-57 (Private Car Registration)</a></li> </ul> </div> </div> </div> </li> </ul> <ul class="sub-menu-left-block"> <li class="has-sub-menu-right"><a title="Customer Notifications" href="/news-media/customer-notifications/library.page">Customer Notifications<span class="fa fa-angle-right"></span></a><div class="sub-menu-right"> <h2><a title="Customer Notifications" href="/news-media/customer-notifications/library.page">Customer Notifications Overview <span class="fa fa-angle-right"></span></a></h2> <div class="sub-menu-right-left left"> <div class="sub-menu-right-group"> <ul> <li><a title="Service Advisories" href="/news-media/customer-notifications/library.page?type=service">Service Advisories</a></li> <li><a title="Marketing News" href="/news-media/customer-notifications/library.page?type=marketing">Marketing News</a></li> <li><a title="Pricing Updates" href="https://customer.bnsf.com/plan/pricing/Pages/default.aspx">Pricing Updates</a></li> <li><a title="Facility Updates" href="/news-media/customer-notifications/library.page?type=facility">Facility Updates</a></li> <li><a title="bnsf.com Updates" href="/news-media/customer-notifications/library.page?type=bnsf">bnsf.com Updates</a></li> <li><a title="Customer Letters" href="/news-media/customer-notifications/library.page?type=customer">Customer Letters</a></li> </ul> </div> </div> </div> </li> <li class="has-sub-menu-right"><a title="Pricing & Tools" href="/ship-with-bnsf/pricing-and-tools/index.page">Pricing & Tools<span class="fa fa-angle-right"></span></a><div class="sub-menu-right"> <h2><a title="Pricing & Tools" href="/ship-with-bnsf/pricing-and-tools/index.page">Pricing & Tools Overview <span class="fa fa-angle-right"></span></a></h2> <div class="sub-menu-right-left left"> <div class="sub-menu-right-group"> <h3>Pricing Tools</h3> <ul> <li><a title="Published Rates" href="https://customer.bnsf.com/plan/pricing ">Published Rates</a></li> <li><a title="Agricultural Prices" href="https://customer.bnsf.com/plan/pricing ">Agricultural Prices</a></li> <li><a title="Industrial Products Rate Groups" href="https://domino.bnsf.com/website/gloc.nsf/$$Search?OpenForm ">Industrial Products Rate Groups</a></li> <li><a title="Industrial Products Rate Calendar" href="https://customer.bnsf.com/pricing/Documents/ip-rate-calendar.pdf ">Industrial Products Rate Calendar</a></li> <li><a title="Fuel Surcharge" href="https://customer.bnsf.com/plan/pricing/fuel-surcharge ">Fuel Surcharge</a></li> <li><a title="Finance Charges" href="/ship-with-bnsf/pricing-and-tools/finance-charges.page">Finance Charges</a></li> <li><a title="Demurrage and Storage" href="/ship-with-bnsf/support-services/demurrage-storage-and-extended-services.html ">Demurrage and Storage</a></li> <li><a title="STCC/Commodity Lookup" href="https://customer2.bnsf.com/s/stcclookup">STCC/Commodity Lookup</a></li> </ul> </div> </div> <div class="sub-menu-right-right right"> <div class="sub-menu-right-group"> <h3>Transit, Routing and Speed Tools</h3> <ul> <li><a title="Intermodal Advisor" href="/ship-with-bnsf/pricing-and-tools/intermodal-advisor.page">Intermodal Advisor</a></li> <li><a title="Get a Freight Rate" href="https://customer2.bnsf.com/s/get-a-freight-rate">Get a Freight Rate</a></li> <li><a title="Carload Schedules" href="https://www.bnsf.com/bnsf.was6/goaltp/cntrl">Carload Schedules</a></li> <li><a title="Display Lot Location" href="https://www.bnsf.com/bnsf.was6/dillApp/rprt ">Display Lot Location</a></li> <li><a title="Serving Carrier Reciprocal Switch Inquiry" href="/ship-with-bnsf/pricing-and-tools/scrs-inquiry.page">Serving Carrier Reciprocal Switch Inquiry</a></li> <li><a title="Calculate ALK Rail Miles" href="https://www.bnsf.com/bnsf.was6/ALKRailMiles/ALKCentralController ">Calculate ALK Rail Miles</a></li> <li><a title="Station Lookup" href="https://www.bnsf.com/bnsf.was6/refFilesStation/StationCentralController">Station Lookup</a></li> </ul> </div> </div> </div> </li> </ul> </div> <div class="clear"></div> </div> <div class="clear"></div> </div> </li> <li class="has-mega-menu"> <div class="shade"></div><a class="prevent-default" title="In the Community" href="/in-the-community/index.page">In the Community<span class="fa fa-plus"></span><span class="fa fa-times"></span></a><div class="mega-menu"> <div class="sub-menu-right init"> <h2>In the Community</h2><p>For 175 years, BNSF Railway has been an essential connector – safely and efficiently transporting freight from point A to point B. But we don't just move freight; we touch people and communities along the way. We're proud to tell our story and how we strive to be a trusted partner worthy of your respect.</p><a title="In the Community" href="/in-the-community/index.page"> LEARN MORE </a></div> <div class="sub-menu-left"> <div class="sub-menu-left-inner right"> <ul class="sub-menu-left-top"> <li><a title="In the Community" href="/in-the-community/index.page">In the Community Overview </a></li> <li class="has-sub-menu-right"><a title="Safety & Security" href="/in-the-community/safety-and-security/index.page">Safety & Security<span class="fa fa-angle-right"></span></a><div class="sub-menu-right"> <h2><a title="Safety & Security" href="/in-the-community/safety-and-security/index.page">Safety & Security Overview <span class="fa fa-angle-right"></span></a></h2> <div class="sub-menu-right-left left"> <div class="sub-menu-right-group"> <ul> <li><a title="Bridge Safety & Inspection" href="/in-the-community/safety-and-security/bridge-safety-and-inspection.page">Bridge Safety & Inspection</a></li> <li><a title="Hazmat Safety" href="/in-the-community/safety-and-security/railway-safety/hazmat-safety.page">Hazmat Safety</a></li> <li><a title="Inspection & Detection" href="/in-the-community/safety-and-security/inspection-and-detection.page">Inspection & Detection</a></li> <li><a title="Joint Labor Initiatives" href="/in-the-community/safety-and-security/joint-labor-initiatives.page">Joint Labor Initiatives</a></li> <li><a title="Police Team" href="/in-the-community/safety-and-security/police-team.page">Police Team</a></li> <li><a title="Positive Train Control (PTC)" href="/in-the-community/safety-and-security/positive-train-control.page">Positive Train Control (PTC)</a></li> <li><a title="Railroad Grade Crossings" href="/in-the-community/safety-and-security/railroad-grade-crossings.page">Railroad Grade Crossings</a></li> <li><a title="Rail Safety" href="/in-the-community/safety-and-security/railway-safety/index.page">Rail Safety</a></li> <li><a title="Safety for Authorized Visitors" href="/in-the-community/safety-and-security/safety-for-authorized-visitors.page">Safety for Authorized Visitors</a></li> <li><a title="Safety & Technical Training" href="/in-the-community/safety-and-security/safety-and-technical-training.page">Safety & Technical Training</a></li> <li><a title="Train Horn" href="/in-the-community/safety-and-security/train-horn.page">Train Horn</a></li> </ul> </div> </div> </div> </li> <li class="has-sub-menu-right"><a title="Environment" href="/in-the-community/environment/index.page">Environment<span class="fa fa-angle-right"></span></a><div class="sub-menu-right"> <h2><a title="Environment" href="/in-the-community/environment/index.page">Environment Overview <span class="fa fa-angle-right"></span></a></h2> <div class="sub-menu-right-left left"> <div class="sub-menu-right-group"> <h3>Emissions Reduction</h3> <ul> <li><a title="Air Quality" href="/in-the-community/environment/air-quality.page">Air Quality</a></li> <li><a title="Impact Report" href="/about-bnsf/bnsf-review/impact-report/index.html">Impact Report</a></li> <li><a title="Fuel Efficiency" href="/in-the-community/environment/fuel-efficiency.page">Fuel Efficiency</a></li> <li><a title="Green Technology" href="/in-the-community/environment/green-technology.page">Green Technology</a></li> <li><a title="Highway Congestion" href="/in-the-community/environment/highway-congestion.page">Highway Congestion</a></li> </ul> <h3>Hazardous Materials</h3> <ul> <li><a title="First Responder Training" href="/in-the-community/environment/environmental-protection.page">First Responder Training</a></li> <li><a title="Hazardous Materials Information Request" href="/in-the-community/environment/hazardous-materials-information-request.page">Hazardous Materials Information Request</a></li> <li><a title="Hazmat Safety" href="/in-the-community/safety-and-security/railway-safety/hazmat-safety.page">Hazmat Safety</a></li> <li><a title="Responsible Care" href="/in-the-community/environment/responsible-care/index.page">Responsible Care</a></li> </ul> </div> </div> </div> </li> <li class="has-sub-menu-right"><a title="Community Support" href="/in-the-community/community-support/index.page">Community Support<span class="fa fa-angle-right"></span></a><div class="sub-menu-right"> <h2><a title="Community Support" href="/in-the-community/community-support/index.page">Community Support Overview <span class="fa fa-angle-right"></span></a></h2> <div class="sub-menu-right-left left"> <div class="sub-menu-right-group"> <ul> <li><a title="BNSF Railway Foundation" href="/in-the-community/community-support/bnsf-railway-foundation.page">BNSF Railway Foundation</a></li> </ul> </div> </div> </div> </li> <li class="has-sub-menu-right"><a title="Public Projects, Infrastructure & Investments" href="/in-the-community/public-projects/index.page">Public Projects, Infrastructure & Investments<span class="fa fa-angle-right"></span></a><div class="sub-menu-right init-style"> <h2>Public Projects, Infrastructure & Investments</h2><p>BNSF’s Public Projects and Public Infrastructure and Investments teams collaborate with communities to help secure funding to drive positive change and progress for infrastructure projects that cross, intersect or parallel BNSF’s network.</p><a title="Public Projects, Infrastructure & Investments" href="/in-the-community/public-projects/index.page"> LEARN MORE </a></div> </li> <li class="has-sub-menu-right"><a title="Friends of BNSF" href="/in-the-community/friends-of-bnsf.page">Friends of BNSF<span class="fa fa-angle-right"></span></a><div class="sub-menu-right init-style"> <h2>Friends of BNSF</h2><p>Friends of BNSF is a community for people who have a connection to or affinity for BNSF. It's a way to stay informed about the company, learn more about how freight rail contributes to our way of life, explore the company's rich history and connect with other BNSF supporters.</p><a title="Friends of BNSF" href="/in-the-community/friends-of-bnsf.page">LEARN MORE</a></div> </li> <li class="has-sub-menu-right"><a title="Frequently Asked Questions" href="/about-bnsf/faqs.page">Frequently Asked Questions<span class="fa fa-angle-right"></span></a><div class="sub-menu-right init-style"> <h2>Frequently Asked Questions</h2><p>Get the answers to the questions most commonly asked about BNSF.</p><a title="Frequently Asked Questions" href="/about-bnsf/faqs.page"> LEARN MORE </a></div> </li> <li class="has-sub-menu-right"><a title="Contact Us" href="/about-bnsf/contact-us-form.page">Contact Us<span class="fa fa-angle-right"></span></a><div class="sub-menu-right init-style"> <h2>Contact Us</h2><p>Find the right person at BNSF to answer your question by filling out our form.</p><a title="Contact Us" href="/about-bnsf/contact-us-form.page">LEARN MORE</a></div> </li> <li class="has-sub-menu-right"><a title="BNSF Store" href="https://www.bnsfstore.com/">BNSF Store<span class="fa fa-angle-right"></span></a><div class="sub-menu-right init-style"> <h2>BNSF Store</h2><p>Shop online for BNSF-branded merchandise.</p><a title="BNSF Store" href="https://www.bnsfstore.com/"> LEARN MORE </a></div> </li> </ul> </div> <div class="clear"></div> </div> <div class="clear"></div> </div> </li> <li class="has-mega-menu"> <div class="shade"></div><a class="prevent-default" title="About BNSF" href="/about-bnsf/index.page">About BNSF<span class="fa fa-plus"></span><span class="fa fa-times"></span></a><div class="mega-menu"> <div class="sub-menu-right init"> <h2>About BNSF</h2><p>BNSF is a critical link that connects consumers with the global marketplace. For 175 years, BNSF has played a vital role in building and sustaining this nation's economy.</p><a title="About BNSF" href="/about-bnsf/index.page"> LEARN MORE </a></div> <div class="sub-menu-left"> <div class="sub-menu-left-inner right"> <ul class="sub-menu-left-top"> <li><a title="About BNSF" href="/about-bnsf/index.page">About BNSF Overview </a></li> <li class="has-sub-menu-right"><a title="Our Executive Team" href="/about-bnsf/our-executive-team.page">Our Executive Team<span class="fa fa-angle-right"></span></a><div class="sub-menu-right init-style"> <h2>Our Executive Team</h2><p>View profiles on our Executive Team.</p><a title="Our Executive Team" href="/about-bnsf/our-executive-team.page"> LEARN MORE </a></div> </li> <li class="has-sub-menu-right"><a title="Our Vision and Values" href="/about-bnsf/our-vision-and-values.page">Our Vision and Values<span class="fa fa-angle-right"></span></a><div class="sub-menu-right init-style"> <h2>Our Vision and Values</h2><p>Our vision is to realize BNSF's tremendous potential by providing transportation services that consistently meet our customers' expectations.</p><a title="Our Vision and Values" href="/about-bnsf/our-vision-and-values.page"> LEARN MORE </a></div> </li> <li class="has-sub-menu-right"><a title="Diversity and Inclusion" href="/about-bnsf/diversity-inclusion.page">Diversity and Inclusion<span class="fa fa-angle-right"></span></a><div class="sub-menu-right init-style"> <h2>Diversity and Inclusion</h2><p>Diversity and inclusion have been core to our shared vision and values from BNSF’s inception.</p><a title="Diversity and Inclusion" href="/about-bnsf/diversity-inclusion.page"> LEARN MORE </a></div> </li> <li class="has-sub-menu-right"><a title="Our Railroad" href="/about-bnsf/our-railroad/index.page">Our Railroad<span class="fa fa-angle-right"></span></a><div class="sub-menu-right init-style"> <h2>Our Railroad</h2><p>Today's BNSF Railway is the product of nearly 400 different railroad lines that merged or were acquired over the course of 175 years.</p><a title="Our Railroad" href="/about-bnsf/our-railroad/index.page"> LEARN MORE </a></div> </li> <li class="has-sub-menu-right"><a title="Financial Information" href="/about-bnsf/financial-information/index.html">Financial Information<span class="fa fa-angle-right"></span></a><div class="sub-menu-right"> <h2><a title="Financial Information" href="/about-bnsf/financial-information/index.html">Financial Information Overview <span class="fa fa-angle-right"></span></a></h2> <div class="sub-menu-right-left left"> <div class="sub-menu-right-group"> <ul> <li><a title="Fixed Income Investors" href="/about-bnsf/financial-information/index.html#Fixed+Income+Investors">Fixed Income Investors</a></li> <li><a title="Performance Summary" href="/about-bnsf/financial-information/index.html#Performance+Summary">Performance Summary</a></li> </ul> <h3>SEC Filings</h3> <ul> <li><a title="Form 10-K Filings" href="/about-bnsf/financial-information/form-10-k-filings/">Form 10-K Filings</a></li> <li><a title="Form 10-Q Filings" href="/about-bnsf/financial-information/form-10-q-filings/">Form 10-Q Filings</a></li> <li><a title="Form 8-K Filings" href="/about-bnsf/financial-information/form-8-k-filings.html">Form 8-K Filings</a></li> <li><a title="Form SD Filings" href="/about-bnsf/financial-information/form-sd-filings.html">Form SD Filings</a></li> </ul> <h3>Other Information</h3> <ul> <li><a title="BNSF Railway Company Financials" href="/about-bnsf/financial-information/index.html#BNSF+Railway+Company+Financials">BNSF Railway Company Financials</a></li> <li><a title="Surface Transportation Board Reports" href="/about-bnsf/financial-information/index.html#Surface+Transportation+Board+Reports">Surface Transportation Board Reports</a></li> <li><a title="Weekly Carload Reports" href="/about-bnsf/financial-information/index.html#Weekly+Carload+Reports">Weekly Carload Reports</a></li> <li><a title="Former BNI Stockholders" href="/about-bnsf/financial-information/index.html#Former+BNI+Stockholders">Former BNI Stockholders</a></li> </ul> </div> </div> </div> </li> <li class="has-sub-menu-right"><a title="FAQs" href="/about-bnsf/faqs.page">FAQs<span class="fa fa-angle-right"></span></a><div class="sub-menu-right init-style"> <h2>FAQs</h2><p>Get the answers to the questions most commonly asked about BNSF.</p><a title="FAQs" href="/about-bnsf/faqs.page"> LEARN MORE </a></div> </li> <li class="has-sub-menu-right"><a title="Awards & Honors" href="/about-bnsf/awards-and-honors.page">Awards & Honors<span class="fa fa-angle-right"></span></a><div class="sub-menu-right init-style"> <h2>Awards & Honors</h2><p>At BNSF, we are proud and honored to receive recognitions from various organizations. Please have a look here to see what other groups are saying about BNSF Railway.</p><a title="Awards & Honors" href="/about-bnsf/awards-and-honors.page"> LEARN MORE </a></div> </li> <li class="has-sub-menu-right"><a title="Timeline: Growing Together with Our Customers" href="/about-bnsf/growth-timeline/index.html">Timeline: Growing Together with Our Customers<span class="fa fa-angle-right"></span></a><div class="sub-menu-right init-style"> <h2>Timeline: Growing Together with Our Customers</h2><p>Since BNSF Railway was formed, late in 1995, with the merger of the Burlington Northern Railroad and the Santa Fe Railway, we have been committed to expanding and improving our network to meet our customers’ growing needs.</p><a title="Timeline: Growing Together with Our Customers" href="/about-bnsf/growth-timeline/index.html"> LEARN MORE </a></div> </li> <li class="has-sub-menu-right"><a title="Virtual Train Tour" href="/about-bnsf/virtual-train-tour/">Virtual Train Tour<span class="fa fa-angle-right"></span></a><div class="sub-menu-right init-style"> <h2>Virtual Train Tour</h2><p>Learn more about our trains, how we operate them, and the variety of railcars we haul, in the informative BNSF Virtual Train Tour.</p><a title="Virtual Train Tour" href="/about-bnsf/virtual-train-tour/"> LEARN MORE </a></div> </li> <li class="has-sub-menu-right"><a title="Contact Us" href="/about-bnsf/contact-us/">Contact Us<span class="fa fa-angle-right"></span></a><div class="sub-menu-right init-style"> <h2>Contact Us</h2><p>At BNSF, we are committed to providing you the information you need to make informed transportation decisions. If you would like more information on any of the subjects contained in this section, please feel free to contact us.</p><a title="Contact Us" href="/about-bnsf/contact-us/">CONTACT US</a></div> </li> </ul> </div> <div class="clear"></div> </div> <div class="clear"></div> </div> </li> <li><a title="Work at BNSF" href="https://jobs.bnsf.com/">Work at BNSF</a></li> <li class="header-search"> <div class="header-search-box"><a href="#" title="Search" class="prevent-default"><span class="fa fa-fw fa-search"></span><span class="fa fa-fw fa-times"></span></a><div class="header-search-inner"> <div class="constrained"> <form class="search-form" action="/search.html" method="get"><input class="left" type="text" name="query" placeholder="Search"><span class="fa fa-search left"></span><div class="clear"></div><input class="hide" type="submit" value="Submit"></form> </div> </div> </div> </li> </ul> <div class="clear"></div> </div> </nav> </header> </div> </div> </div> </div> <div class="iw_section" id="sectionk5hqnglq"> <div class="grid-x iw_row iw_stretch" id="rowk5hqnglr"> <div class="cell iw_columns large-12" id="colk5hqngls"> <div class="iw_placeholder" id="iw_placeholder1579239883213"> <div class="iw_component" id="iw_comp1602719406695"> <style>#iw_comp1602719406695{}</style><!DOCTYPE html PUBLIC "-//W3C//DTD HTML 4.01 Transitional//EN" "http://www.w3.org/TR/html4/loose.dtd"> <div class="container" id="container"> <div class="page secondary no-hero no-sidebar"> <div class="secondary-content constrained" style="margin-bottom:25px;"> <div class="secondary-left left"> <div class="secondary-content-top"> <h1><span>Frequently Asked Questions</span></h1> <div><span><br data-mce-bogus="1"></span></div> </div> <div class="clear"></div> </div> </div> </div> </div> </div> <div class="iw_component" id="iw_comp1602719406696"> <style>#iw_comp1602719406696{}</style><!DOCTYPE html PUBLIC "-//W3C//DTD HTML 4.01 Transitional//EN" "http://www.w3.org/TR/html4/loose.dtd"> <div class="container" id="container"> <div class="page secondary faq no-hero no-sidebar"> <div class="secondary-content constrained" style="margin-bottom:5px;margin-top:-70px;"> <div class="secondary-left left"> <div class="faqs-block"> <div class="faq-block"> <h3><span>Reporting Emergencies</span></h3> <div><span><br data-mce-bogus="1"></span></div> </div> </div> </div> </div> </div> </div> </div> <div class="iw_component" id="iw_comp1602719406697"> <style>#iw_comp1602719406697{}</style><!DOCTYPE html PUBLIC "-//W3C//DTD HTML 4.01 Transitional//EN" "http://www.w3.org/TR/html4/loose.dtd"> <div class="container" id="container"> <div class="page secondary faq no-hero no-sidebar"> <div class="secondary-content constrained" style="margin-bottom:5px;margin-top:-90px;"> <div class="secondary-left left"> <div class="faqs-block"> <div class="faq-block"> <div class="question-block" style="padding:0px;"> <div class="question"> <h4><span>How do I report trespassers or other suspicious behavior on BNSF property?</span></h4> <div class="arrow"><span class="fa fa-caret-down"></span><span class="fa fa-caret-up"></span></div> </div> <div class="answer"> <div><span><p>To report suspicious behavior, call BNSF's Resource Operations Call Center at 800-832-5452 or your local police department.</p> <p>BNSF has an internal police team that works closely with local, state and federal law enforcement on safety and security issues involving the railroad.</p></span></div> </div> </div> </div> </div> </div> </div> </div> </div> </div> <div class="iw_component" id="iw_comp1602719406698"> <style>#iw_comp1602719406698{}</style><!DOCTYPE html PUBLIC "-//W3C//DTD HTML 4.01 Transitional//EN" "http://www.w3.org/TR/html4/loose.dtd"> <div class="container" id="container"> <div class="page secondary faq no-hero no-sidebar"> <div class="secondary-content constrained" style="margin-bottom:5px;margin-top:-90px;"> <div class="secondary-left left"> <div class="faqs-block"> <div class="faq-block"> <div class="question-block" style="padding:0px;"> <div class="question"> <h4><span>What should I do if hazardous materials are released?</span></h4> <div class="arrow"><span class="fa fa-caret-down"></span><span class="fa fa-caret-up"></span></div> </div> <div class="answer"> <div><span><p>If there is a hazardous materials release on the track or near a rail facility, local authorities will advise the public if any special measures are necessary. If you personally see what you believe to be a hazardous materials release, first move to a safe location.</p> <p>Then you should notify BNSF's Resource Operations Call Center or local police as soon as possible. The BNSF emergency number is 800-832-5452.</p></span></div> </div> </div> </div> </div> </div> </div> </div> </div> </div> <div class="iw_component" id="iw_comp1602719406699"> <style>#iw_comp1602719406699{}</style><!DOCTYPE html PUBLIC "-//W3C//DTD HTML 4.01 Transitional//EN" "http://www.w3.org/TR/html4/loose.dtd"> <div class="container" id="container"> <div class="page secondary faq no-hero no-sidebar"> <div class="secondary-content constrained" style="margin-bottom:5px;margin-top:-70px;"> <div class="secondary-left left"> <div class="faqs-block"> <div class="faq-block"> <h3><span>Rail Crossing Safety and Train Horns</span></h3> <div><span><br data-mce-bogus="1"></span></div> </div> </div> </div> </div> </div> </div> </div> <div class="iw_component" id="iw_comp1602719406700"> <style>#iw_comp1602719406700{}</style><!DOCTYPE html PUBLIC "-//W3C//DTD HTML 4.01 Transitional//EN" "http://www.w3.org/TR/html4/loose.dtd"> <div class="container" id="container"> <div class="page secondary faq no-hero no-sidebar"> <div class="secondary-content constrained" style="margin-bottom:5px;margin-top:-90px;"> <div class="secondary-left left"> <div class="faqs-block"> <div class="faq-block"> <div class="question-block" style="padding:0px;"> <div class="question"> <h4><span>How do I report malfunctioning crossing gates and lights or a vehicle stalled at a crossing?</span></h4> <div class="arrow"><span class="fa fa-caret-down"></span><span class="fa fa-caret-up"></span></div> </div> <div class="answer"> <div><span><p>You should call BNSF's emergency number at 800-832-5452 to report any railroad emergency, including the false activation of gates and lights. This number will connect you directly to BNSF's Resource Operations Call Center, which is staffed 24 hours a day, seven days a week. If your vehicle has stalled on a crossing, exit the vehicle immediately, move away from the track and call BNSF's emergency number at 800-832-5452 to report the stalled vehicle.</p></span></div> </div> </div> </div> </div> </div> </div> </div> </div> </div> <div class="iw_component" id="iw_comp1602719406701"> <style>#iw_comp1602719406701{}</style><!DOCTYPE html PUBLIC "-//W3C//DTD HTML 4.01 Transitional//EN" "http://www.w3.org/TR/html4/loose.dtd"> <div class="container" id="container"> <div class="page secondary faq no-hero no-sidebar"> <div class="secondary-content constrained" style="margin-bottom:5px;margin-top:-90px;"> <div class="secondary-left left"> <div class="faqs-block"> <div class="faq-block"> <div class="question-block" style="padding:0px;"> <div class="question"> <h4><span>What can be done to reduce the time I have to wait for a train to go through a crossing?</span></h4> <div class="arrow"><span class="fa fa-caret-down"></span><span class="fa fa-caret-up"></span></div> </div> <div class="answer"> <div><span><p>BNSF trains operate 24 hours a day, seven days a week. A wide range of factors can cause our trains’ trip schedules to change. Those conditions may be related to equipment, track or weather events. As a result of those changing conditions and for security reasons, freight train schedules are not released to the public.</p> <p>Nonetheless, at BNSF we do our best to limit the amount of time any crossing is blocked on a mainline track. Our business and our customers depend on BNSF to keep our trains moving. When our trains experience a situation that forces them to stop BNSF works to correct or resolve the situation as quickly as possible to resume the safe movement of trains.</p></span></div> </div> </div> </div> </div> </div> </div> </div> </div> </div> <div class="iw_component" id="iw_comp1602719406702"> <style>#iw_comp1602719406702{}</style><!DOCTYPE html PUBLIC "-//W3C//DTD HTML 4.01 Transitional//EN" "http://www.w3.org/TR/html4/loose.dtd"> <div class="container" id="container"> <div class="page secondary faq no-hero no-sidebar"> <div class="secondary-content constrained" style="margin-bottom:5px;margin-top:-90px;"> <div class="secondary-left left"> <div class="faqs-block"> <div class="faq-block"> <div class="question-block" style="padding:0px;"> <div class="question"> <h4><span>What is the process for getting gates and lights installed at rail crossings?</span></h4> <div class="arrow"><span class="fa fa-caret-down"></span><span class="fa fa-caret-up"></span></div> </div> <div class="answer"> <div><span><p>Most public rail crossings are equipped with passive rail crossing warning signs, such as crossbucks, yield signs, stop signs and pavement markings. Any change from passive warning devices to active warning devices is determined by individual state agencies and the appropriate road authorities, which typically involves the state’s department of transportation. Each state determines if it is appropriate to equip public rail crossings with active warning devices, such as gates and flashing lights.</p> <p>Each state makes a determination on whether to use state or federal safety funds to help pay for the appropriate warning devices based upon the state's priority list of crossings for improvement. Once the location for a warning device is determined, the state reviews and approves the cost and enters into an agreement with the railroad to install the specified signals.</p> <p>If you believe a railroad crossing near you is a good candidate for upgrading from a passive warning sign to an active warning, please contact your state’s department of transportation. BNSF works cooperatively with the states on our network to install active warning devices on the public crossings that the state has determined are in need of such upgrades.</p> <p>Find more information in the <a title=" Public Projects Manual" href="/bnsf-resources/pdf/in-the-community/public-projects-manual-mtm.pdf" target="_blank" rel="noopener">Public Projects Manual</a>.</p></span></div> </div> </div> </div> </div> </div> </div> </div> </div> </div> <div class="iw_component" id="iw_comp1602719406703"> <style>#iw_comp1602719406703{}</style><!DOCTYPE html PUBLIC "-//W3C//DTD HTML 4.01 Transitional//EN" "http://www.w3.org/TR/html4/loose.dtd"> <div class="container" id="container"> <div class="page secondary faq no-hero no-sidebar"> <div class="secondary-content constrained" style="margin-bottom:5px;margin-top:-90px;"> <div class="secondary-left left"> <div class="faqs-block"> <div class="faq-block"> <div class="question-block" style="padding:0px;"> <div class="question"> <h4><span>When is the train crew required to sound the horn, and how does a community establish a quiet zone?</span></h4> <div class="arrow"><span class="fa fa-caret-down"></span><span class="fa fa-caret-up"></span></div> </div> <div class="answer"> <div><span><p>Train horns save lives. The locomotive engineer has the responsibility and the discretion to sound the horn at specified times, or when a safety hazard is perceived. Too many Americans are killed each year while ignoring signals at grade crossings or while trespassing on railroad tracks. For background information about this problem, please visit the Operation Lifesaver website at <a href="http://www.oli.org/" target="_blank" rel="noopener">www.oli.org</a>.</p> <p>Federal law requires the train crew when approaching a road crossing to sound the horn at all public crossings for the protection and safety of motorists and pedestrians regardless of whether crossings with gates and lights are present. Only crossings that have met Federal Railroad Administration (FRA) criteria for a Quiet Zone do not require the horn to be blown.</p> <p>More details on our <a href="/in-the-community/safety-and-security/train-horn.page">Train Horns page</a>.</p></span></div> </div> </div> </div> </div> </div> </div> </div> </div> </div> <div class="iw_component" id="iw_comp1602719406704"> <style>#iw_comp1602719406704{}</style><!DOCTYPE html PUBLIC "-//W3C//DTD HTML 4.01 Transitional//EN" "http://www.w3.org/TR/html4/loose.dtd"> <div class="container" id="container"> <div class="page secondary faq no-hero no-sidebar"> <div class="secondary-content constrained" style="margin-bottom:5px;margin-top:-90px;"> <div class="secondary-left left"> <div class="faqs-block"> <div class="faq-block"> <div class="question-block" style="padding:0px;"> <div class="question"> <h4><span>Who pays to upgrade grade-level crossings to overpasses or underpasses?</span></h4> <div class="arrow"><span class="fa fa-caret-down"></span><span class="fa fa-caret-up"></span></div> </div> <div class="answer"> <div><span><p>The decisions to build streets or highways at grade-level with the tracks were not made by the railroads but by the owners of the roadways crossing the track at any given location. In most cases that is a city or county.</p> <p>When most communities built roads across rail lines, they had the option of building an overpass or underpass over, or under, the track. Most chose the less expensive option, which was to build the road at grade level with the tracks. Unfortunately, that leaves motorists in potential conflict with trains.</p> <p>One of the great benefits of the federal interstate system is that there is not a single at-grade rail crossing on it. We are very much in favor of cities, counties and states pursuing similar improvements in public mobility for their roads and highways.</p> <p>BNSF has a program to help eliminate crossings on our track, which actually pays communities to close crossings. Communities are free to use those dollars as they see fit.</p> <p>In addition, in cases where construction of an overpass or underpass results in the closure of a crossing with gates and lights on it, the railroad involved is obligated by the federal government to pay for a portion (5 percent) of the construction of that overpass or underpass.</p> <p>However, the decision to pursue such projects must be made by the owner of the road involved, not the railroad.</p></span></div> </div> </div> </div> </div> </div> </div> </div> </div> </div> <div class="iw_component" id="iw_comp1602719406705"> <style>#iw_comp1602719406705{}</style><!DOCTYPE html PUBLIC "-//W3C//DTD HTML 4.01 Transitional//EN" "http://www.w3.org/TR/html4/loose.dtd"> <div class="container" id="container"> <div class="page secondary faq no-hero no-sidebar"> <div class="secondary-content constrained" style="margin-bottom:5px;margin-top:-90px;"> <div class="secondary-left left"> <div class="faqs-block"> <div class="faq-block"> <div class="question-block" style="padding:0px;"> <div class="question"> <h4><span>How do I report a rough railroad crossing?</span></h4> <div class="arrow"><span class="fa fa-caret-down"></span><span class="fa fa-caret-up"></span></div> </div> <div class="answer"> <div><span><p>You can report a crossing in need of maintenance or repair to BNSF through our <a href="/about-bnsf/contact-us-form.page">Contact Us</a> form. Please provide details of the issue and the location including street, city and state.</p></span></div> </div> </div> </div> </div> </div> </div> </div> </div> </div> <div class="iw_component" id="iw_comp1602719406706"> <style>#iw_comp1602719406706{}</style><!DOCTYPE html PUBLIC "-//W3C//DTD HTML 4.01 Transitional//EN" "http://www.w3.org/TR/html4/loose.dtd"> <div class="container" id="container"> <div class="page secondary faq no-hero no-sidebar"> <div class="secondary-content constrained" style="margin-bottom:5px;margin-top:-90px;"> <div class="secondary-left left"> <div class="faqs-block"> <div class="faq-block"> <div class="question-block" style="padding:0px;"> <div class="question"> <h4><span>Who do I contact about the condition of vegetation and use of pesticides along railroad tracks?</span></h4> <div class="arrow"><span class="fa fa-caret-down"></span><span class="fa fa-caret-up"></span></div> </div> <div class="answer"> <div><span><p>You can report vegetation conditions or request information about pesticide use through our <a href="/about-bnsf/contact-us-form.page">Contact Us</a> form. Our Community Affairs team will direct your report to BNSF's Engineering Department, which is responsible for vegetation control.</p></span></div> </div> </div> </div> </div> </div> </div> </div> </div> </div> <div class="iw_component" id="iw_comp1602719406707"> <style>#iw_comp1602719406707{}</style><!DOCTYPE html PUBLIC "-//W3C//DTD HTML 4.01 Transitional//EN" "http://www.w3.org/TR/html4/loose.dtd"> <div class="container" id="container"> <div class="page secondary faq no-hero no-sidebar"> <div class="secondary-content constrained" style="margin-bottom:5px;margin-top:-70px;"> <div class="secondary-left left"> <div class="faqs-block"> <div class="faq-block"> <h3><span>Work at BNSF</span></h3> <div><span><br data-mce-bogus="1"></span></div> </div> </div> </div> </div> </div> </div> </div> <div class="iw_component" id="iw_comp1602719406708"> <style>#iw_comp1602719406708{}</style><!DOCTYPE html PUBLIC "-//W3C//DTD HTML 4.01 Transitional//EN" "http://www.w3.org/TR/html4/loose.dtd"> <div class="container" id="container"> <div class="page secondary faq no-hero no-sidebar"> <div class="secondary-content constrained" style="margin-bottom:5px;margin-top:-90px;"> <div class="secondary-left left"> <div class="faqs-block"> <div class="faq-block"> <div class="question-block" style="padding:0px;"> <div class="question"> <h4><span>Where can I learn more about employment opportunities and internships at BNSF?</span></h4> <div class="arrow"><span class="fa fa-caret-down"></span><span class="fa fa-caret-up"></span></div> </div> <div class="answer"> <div><span><p>You can find more information about potential careers and internships at BNSF, including a list of current openings, under the Work at BNSF tab on BNSF's website.</p> <p>You can also visit our careers page on Facebook at <a href="http://www.facebook.com/bnsfcareers" target="_blank" rel="noopener">www.facebook.com/bnsfcareers</a>.</p></span></div> </div> </div> </div> </div> </div> </div> </div> </div> </div> <div class="iw_component" id="iw_comp1602719406709"> <style>#iw_comp1602719406709{}</style><!DOCTYPE html PUBLIC "-//W3C//DTD HTML 4.01 Transitional//EN" "http://www.w3.org/TR/html4/loose.dtd"> <div class="container" id="container"> <div class="page secondary faq no-hero no-sidebar"> <div class="secondary-content constrained" style="margin-bottom:5px;margin-top:-90px;"> <div class="secondary-left left"> <div class="faqs-block"> <div class="faq-block"> <div class="question-block" style="padding:0px;"> <div class="question"> <h4><span>I didn't get the email I was supposed to get as part of the hiring process.</span></h4> <div class="arrow"><span class="fa fa-caret-down"></span><span class="fa fa-caret-up"></span></div> </div> <div class="answer"> <div><span><p>Please check your junk mail folder and make sure your email service is set up to allow emails from BNSF into your inbox.</p><p>You can email <a class="dynamicMailTo email-link-icon anchor-link" href="#" data-id="staff.recruiter1;bnsf.com" data-mce-href="#">Staff Recruiter</a> and request assistance if you still don't locate the message.</p></span></div> </div> </div> </div> </div> </div> </div> </div> </div> </div> <div class="iw_component" id="iw_comp1602719406711"> <style>#iw_comp1602719406711{}</style><!DOCTYPE html PUBLIC "-//W3C//DTD HTML 4.01 Transitional//EN" "http://www.w3.org/TR/html4/loose.dtd"> <div class="container" id="container"> <div class="page secondary faq no-hero no-sidebar"> <div class="secondary-content constrained" style="margin-bottom:5px;margin-top:-70px;"> <div class="secondary-left left"> <div class="faqs-block"> <div class="faq-block"> <h3><span>Products Shipped by Rail</span></h3> <div><span><br data-mce-bogus="1"></span></div> </div> </div> </div> </div> </div> </div> </div> <div class="iw_component" id="iw_comp1602719406712"> <style>#iw_comp1602719406712{}</style><!DOCTYPE html PUBLIC "-//W3C//DTD HTML 4.01 Transitional//EN" "http://www.w3.org/TR/html4/loose.dtd"> <div class="container" id="container"> <div class="page secondary faq no-hero no-sidebar"> <div class="secondary-content constrained" style="margin-bottom:5px;margin-top:-90px;"> <div class="secondary-left left"> <div class="faqs-block"> <div class="faq-block"> <div class="question-block" style="padding:0px;"> <div class="question"> <h4><span>What types of products are shipped by rail?</span></h4> <div class="arrow"><span class="fa fa-caret-down"></span><span class="fa fa-caret-up"></span></div> </div> <div class="answer"> <div><span><p>BNSF helps connect freight shippers and consumers in the global marketplace. For more than 160 years, BNSF has played a vital role in building and serving the nation's economy by delivering many of the products we use every day:</p> <ul> <li>grain and other ingredients to produce the foods we eat,</li> <li>raw materials to build our homes and operate our businesses,</li> <li>finished electronics, clothing and consumer goods we use every day,</li> <li>low-sulfur coal used to generate more than 10 percent of the nation's electricity.</li> </ul> <p>Operating one of America's largest railroad networks, BNSF connects the communities we serve to the rest of the country and the world. Learn more about what you can <a href="/ship-with-bnsf/index.page">ship by rail</a>.</p></span></div> </div> </div> </div> </div> </div> </div> </div> </div> </div> <div class="iw_component" id="iw_comp1602719406713"> <style>#iw_comp1602719406713{}</style><!DOCTYPE html PUBLIC "-//W3C//DTD HTML 4.01 Transitional//EN" "http://www.w3.org/TR/html4/loose.dtd"> <div class="container" id="container"> <div class="page secondary faq no-hero no-sidebar"> <div class="secondary-content constrained" style="margin-bottom:5px;margin-top:-90px;"> <div class="secondary-left left"> <div class="faqs-block"> <div class="faq-block"> <div class="question-block" style="padding:0px;"> <div class="question"> <h4><span>Do you move hazardous materials in my community?</span></h4> <div class="arrow"><span class="fa fa-caret-down"></span><span class="fa fa-caret-up"></span></div> </div> <div class="answer"> <div><span><p>Railroads are required by federal law to move hazardous materials. Most of these include products used by consumers every day such as paint, batteries, alcohol-containing products such as hand sanitizer and insect repellent, and household cleaning products.</p> <p>The hazardous materials of greatest concern to emergency officials represent only about 0.3 percent of all rail shipments. BNSF helps train emergency responders across our system to ensure they are prepared to protect the public should such an emergency occur.</p> <p>BNSF also has 160 emergency response personnel stationed around our network who are trained, equipped and prepared to monitor and respond to any emergency situation involving hazardous materials. More importantly, BNSF invests significant capital and effort working with our customers, employees and the Federal Railroad Administration (FRA) to reduce the likelihood of such incidents.</p></span></div> </div> </div> </div> </div> </div> </div> </div> </div> </div> <div class="iw_component" id="iw_comp1602719406715"> <style>#iw_comp1602719406715{}</style><!DOCTYPE html PUBLIC "-//W3C//DTD HTML 4.01 Transitional//EN" "http://www.w3.org/TR/html4/loose.dtd"> <div class="container" id="container"> <div class="page secondary faq no-hero no-sidebar"> <div class="secondary-content constrained" style="margin-bottom:5px;margin-top:-70px;"> <div class="secondary-left left"> <div class="faqs-block"> <div class="faq-block"> <h3><span>Permits/Real Estate</span></h3> <div><span><a id="permits" name=""permits" contenteditable="false" class="mce-item-anchor"></a></span></div> </div> </div> </div> </div> </div> </div> </div> <div class="iw_component" id="iw_comp1602719406716"> <style>#iw_comp1602719406716{}</style><!DOCTYPE html PUBLIC "-//W3C//DTD HTML 4.01 Transitional//EN" "http://www.w3.org/TR/html4/loose.dtd"> <div class="container" id="container"> <div class="page secondary faq no-hero no-sidebar"> <div class="secondary-content constrained" style="margin-bottom:5px;margin-top:-90px;"> <div class="secondary-left left"> <div class="faqs-block"> <div class="faq-block"> <div class="question-block" style="padding:0px;"> <div class="question"> <h4><span>How do I obtain a permit?</span></h4> <div class="arrow"><span class="fa fa-caret-down"></span><span class="fa fa-caret-up"></span></div> </div> <div class="answer"> <div><span><div> <div> <div> <div> <p>To better facilitate the needs of prospective occupants of its railroad system, BNSF Railway Company (BNSF) has partnered with Jones Lang LaSalle Brokerage, Inc. (JLL), a company committed to providing professional Real Estate Services.</p> <p> </p> <p>To begin the permit application process, please click <a href="http://bnsf.railpermitting.com" target="_blank" rel="noopener">here</a>.<br /><br /></p> <table class="no-flex" style="height: 312px;" width="738"> <tbody> <tr> <td><strong>Permit Types</strong></td> <td><strong>Description</strong></td> </tr> <tr> <td><a href="/bnsf-resources/pdf/about-bnsf/pipeline.pdf" target="_blank" rel="noopener">Pipeline or Wire Line</a></td> <td> <p>Installation of a pipeline for water, natural gas, sewage, oil or petroleum, etc. Electric supply line for voltage, circuits or electricity. Communication Line for fiber optic, phone or CATV.</p> <p><em>*Are you claiming or do you intend to claim a right to the requested permit or a reduction or exemption from applicable fees pursuant to applicable law? If yes, click <a class="load-fancybox external-link local-link" href="/about-bnsf/permits-pipeline-popup.page" target="_blank" rel="noopener" data-fancybox-type="iframe">here</a>.</em></p> </td> </tr> <tr> <td>Temporary Occupancy</td> <td> <p>Geotechnical study of the soil, survey, inspection or construction access. Laying cable along tracks or on property to test for seismic activity.</p> </td> </tr> <tr> <td>Private Crossing</td> <td> <p>Private crossing for vehicular/ pedestrian/ bicycle access over BNSF tracks.</p> </td> </tr> <tr> <td>Roadway Surfacing/Resurfacing</td> <td> <p>Surface/resurface/overlay existing road (not due to road widening).</p> </td> </tr> <tr> <td>General License</td> <td> <p>Culvert, drainage ditch or storm water fall-out. Encroachments, ex. fence.</p> </td> </tr> <tr> <td>House or Structure Crossing </td> <td> <p>Low-clearance vehicles and those in excess of state DOT height/weight standards. Ex. houses, boilers or transformers.</p> </td> </tr> <tr> <td>Assignment</td> <td> <p>Selling property or a name change.</p> </td> </tr> <tr> <td>Environmental</td> <td>Soil sample or topographical survey for contamination, installation of monitoring wells.</td> </tr> </tbody> </table> <p>This web site is intended to provide you with all the information you should need to apply for a permit to access BNSF's property. Additional questions can be directed to the applicable JLL representative for your state by clicking <a href="/in-the-community/jll-contacts.html" target="_blank" rel="noopener">here</a>.</p> </div> </div> </div> </div></span></div> </div> </div> </div> </div> </div> </div> </div> </div> </div> <div class="iw_component" id="iw_comp1602719406717"> <style>#iw_comp1602719406717{}</style><!DOCTYPE html PUBLIC "-//W3C//DTD HTML 4.01 Transitional//EN" "http://www.w3.org/TR/html4/loose.dtd"> <div class="container" id="container"> <div class="page secondary faq no-hero no-sidebar"> <div class="secondary-content constrained" style="margin-bottom:5px;margin-top:-90px;"> <div class="secondary-left left"> <div class="faqs-block"> <div class="faq-block"> <div class="question-block" style="padding:0px;"> <div class="question"> <h4><span>How do I know if a certain parcel of land is BNSF property?</span></h4> <div class="arrow"><span class="fa fa-caret-down"></span><span class="fa fa-caret-up"></span></div> </div> <div class="answer"> <div><span><p>You can check with the local tax assessor or courthouse records.</p></span></div> </div> </div> </div> </div> </div> </div> </div> </div> </div> <div class="iw_component" id="iw_comp1602719406718"> <style>#iw_comp1602719406718{}</style><!DOCTYPE html PUBLIC "-//W3C//DTD HTML 4.01 Transitional//EN" "http://www.w3.org/TR/html4/loose.dtd"> <div class="container" id="container"> <div class="page secondary faq no-hero no-sidebar"> <div class="secondary-content constrained" style="margin-bottom:5px;margin-top:-90px;"> <div class="secondary-left left"> <div class="faqs-block"> <div class="faq-block"> <div class="question-block" style="padding:0px;"> <div class="question"> <h4><span>How long does it take to get a land access permit from BNSF?</span></h4> <div class="arrow"><span class="fa fa-caret-down"></span><span class="fa fa-caret-up"></span></div> </div> <div class="answer"> <div><span><p>On average, it takes four weeks for a permit to be sent to you for your execution if there are no engineering issues or changes involved.</p></span></div> </div> </div> </div> </div> </div> </div> </div> </div> </div> <div class="iw_component" id="iw_comp1602719406719"> <style>#iw_comp1602719406719{}</style><!DOCTYPE html PUBLIC "-//W3C//DTD HTML 4.01 Transitional//EN" "http://www.w3.org/TR/html4/loose.dtd"> <div class="container" id="container"> <div class="page secondary faq no-hero no-sidebar"> <div class="secondary-content constrained" style="margin-bottom:5px;margin-top:-90px;"> <div class="secondary-left left"> <div class="faqs-block"> <div class="faq-block"> <div class="question-block" style="padding:0px;"> <div class="question"> <h4><span>Once I return the executed permit to you, how long will it be before I can perform the work?</span></h4> <div class="arrow"><span class="fa fa-caret-down"></span><span class="fa fa-caret-up"></span></div> </div> <div class="answer"> <div><span><p>If the executed agreement is returned with all required fees and insurance, you should receive a fully executed agreement from JLL in about a week. Also, before entering the property, you must give at least 10 days advance notice to the appropriate BNSF Railway Scheduling Agent as outlined in your permit. Please click <a class="local-link" href="/bnsf-resources/pdf/about-bnsf/utility-flow-chart.pdf" target="_blank" rel="noopener">here</a> for additional information regarding the permit process and timelines.</p></span></div> </div> </div> </div> </div> </div> </div> </div> </div> </div> <div class="iw_component" id="iw_comp1602719406720"> <style>#iw_comp1602719406720{}</style><!DOCTYPE html PUBLIC "-//W3C//DTD HTML 4.01 Transitional//EN" "http://www.w3.org/TR/html4/loose.dtd"> <div class="container" id="container"> <div class="page secondary faq no-hero no-sidebar"> <div class="secondary-content constrained" style="margin-bottom:5px;margin-top:-90px;"> <div class="secondary-left left"> <div class="faqs-block"> <div class="faq-block"> <div class="question-block" style="padding:0px;"> <div class="question"> <h4><span>If I am applying for more than one (1) permit at a time, what is the processing fee?</span></h4> <div class="arrow"><span class="fa fa-caret-down"></span><span class="fa fa-caret-up"></span></div> </div> <div class="answer"> <div><span><p>There is an $2000 processing fee for each application.</p></span></div> </div> </div> </div> </div> </div> </div> </div> </div> </div> <div class="iw_component" id="iw_comp1602719406721"> <style>#iw_comp1602719406721{}</style><!DOCTYPE html PUBLIC "-//W3C//DTD HTML 4.01 Transitional//EN" "http://www.w3.org/TR/html4/loose.dtd"> <div class="container" id="container"> <div class="page secondary faq no-hero no-sidebar"> <div class="secondary-content constrained" style="margin-bottom:5px;margin-top:-90px;"> <div class="secondary-left left"> <div class="faqs-block"> <div class="faq-block"> <div class="question-block" style="padding:0px;"> <div class="question"> <h4><span>What are the specifications for installations on BNSF property?</span></h4> <div class="arrow"><span class="fa fa-caret-down"></span><span class="fa fa-caret-up"></span></div> </div> <div class="answer"> <div><span><p>Please see the <a href="/bnsf-resources/pdf/about-bnsf/utility.pdf" target="_blank" rel="noopener">Utility Accommodation Manual </a>regarding standard design specifications.</p></span></div> </div> </div> </div> </div> </div> </div> </div> </div> </div> <div class="iw_component" id="iw_comp1602719406722"> <style>#iw_comp1602719406722{}</style><!DOCTYPE html PUBLIC "-//W3C//DTD HTML 4.01 Transitional//EN" "http://www.w3.org/TR/html4/loose.dtd"> <div class="container" id="container"> <div class="page secondary faq no-hero no-sidebar"> <div class="secondary-content constrained" style="margin-bottom:5px;margin-top:-90px;"> <div class="secondary-left left"> <div class="faqs-block"> <div class="faq-block"> <div class="question-block" style="padding:0px;"> <div class="question"> <h4><span>If I need to perform maintenance or repair to an existing crossing/line, what do I need to do?</span></h4> <div class="arrow"><span class="fa fa-caret-down"></span><span class="fa fa-caret-up"></span></div> </div> <div class="answer"> <div><span><p>If you have an existing permit with BNSF Railway Company and are performing maintenance or repair work, you must contact the BNSF Roadmaster and have a copy of your permit before entering BNSF property.</p> <p>The Roadmaster's contact information is located on your permit. If you are unable to locate the contact information you may contact the respective <a href="/in-the-community/jll-contacts.html">JLL Manager</a>.</p></span></div> </div> </div> </div> </div> </div> </div> </div> </div> </div> <div class="iw_component" id="iw_comp1602719406723"> <style>#iw_comp1602719406723{}</style><!DOCTYPE html PUBLIC "-//W3C//DTD HTML 4.01 Transitional//EN" "http://www.w3.org/TR/html4/loose.dtd"> <div class="container" id="container"> <div class="page secondary faq no-hero no-sidebar"> <div class="secondary-content constrained" style="margin-bottom:5px;margin-top:-90px;"> <div class="secondary-left left"> <div class="faqs-block"> <div class="faq-block"> <div class="question-block" style="padding:0px;"> <div class="question"> <h4><span>How do I reach BNSF's Corporate Real Estate team?</span></h4> <div class="arrow"><span class="fa fa-caret-down"></span><span class="fa fa-caret-up"></span></div> </div> <div class="answer"> <div><span><div><p>2650 Lou Menk Dr.<br>Attn: Corporate Real Estate<br>Fort Worth, TX 76131-2830</p><h4>Land Revenue Management & Property Records Contacts</h4><table class="contacts no-flex mce-item-table"><tbody><tr><th>Name</th><th>Contact</th></tr><tr><td><a class="dynamicMailTo email-link-icon anchor-link" href="#" data-id="CRED;bnsf.com" data-mce-href="#">Cary Hutchings</a><br>Director Real Estate<br>Property Management, Industrial Leases, Sales, Oil & Gas, Mineral & Water Rights</td><td class="phonenum">Tel: 817-593-6917</td></tr><tr><td><a class="dynamicMailTo email-link-icon anchor-link" href="#" data-id="CRED;bnsf.com" data-mce-href="#">Rebeca Ortiz</a><br>Sr. Manager Real Estate<br>Customer Agreements, Terminations & Assignments</td><td class="phonenum">Tel: 817-352-6466</td></tr><tr><td><a class="dynamicMailTo email-link-icon anchor-link" href="#" data-id="CRED;bnsf.com" data-mce-href="#">Joyia Nevels</a><br>Manager Real Estate<br>Facility Leases (BNSF as Tenant)</td><td class="phonenum">Tel: 817-352-6462</td></tr><tr><td><a class="dynamicMailTo email-link-icon anchor-link" href="#" data-id="CRED;bnsf.com" data-mce-href="#">Melissa Cannon</a><br>Manager Real Estate <br>Permits, Oil & Gas, Mineral & Water Rights</td><td>Tel: 817-352-2371</td></tr><tr><td><a class="dynamicMailTo email-link-icon anchor-link" href="#" data-id="CRED;bnsf.com" data-mce-href="#">Theresa Beckwith</a><br>Analyst Real Estate <br>Property Management, Leases, Permits</td><td>Tel: 406-282-5014</td></tr></tbody></table><h4>Acquisition & Development Contacts</h4><table class="contacts no-flex mce-item-table"><tbody><tr><th>Name</th><th>Contact</th></tr><tr><td><a class="dynamicMailTo email-link-icon anchor-link" href="#" data-id="CRED;bnsf.com" data-mce-href="#">Rudy Janecka</a><br>Director Acquisitions</td><td class="phonenum">Tel: 817-352-2299</td></tr><tr><td><a class="dynamicMailTo email-link-icon anchor-link" href="#" data-id="CRED;bnsf.com" data-mce-href="#">Jennifer Fitzgerald</a><br>Sr. Manager-Acquisitions</td><td class="phonenum">Tel: 817-593-4916</td></tr></tbody></table></div></span></div> </div> </div> </div> </div> </div> </div> </div> </div> </div> <div class="iw_component" id="iw_comp1602719406724"> <style>#iw_comp1602719406724{}</style><!DOCTYPE html PUBLIC "-//W3C//DTD HTML 4.01 Transitional//EN" "http://www.w3.org/TR/html4/loose.dtd"> <div class="container" id="container"> <div class="page secondary faq no-hero no-sidebar"> <div class="secondary-content constrained" style="margin-bottom:5px;margin-top:-70px;"> <div class="secondary-left left"> <div class="faqs-block"> <div class="faq-block"> <h3><span>BNSF History</span></h3> <div><span><br data-mce-bogus="1"></span></div> </div> </div> </div> </div> </div> </div> </div> <div class="iw_component" id="iw_comp1602719406725"> <style>#iw_comp1602719406725{}</style><!DOCTYPE html PUBLIC "-//W3C//DTD HTML 4.01 Transitional//EN" "http://www.w3.org/TR/html4/loose.dtd"> <div class="container" id="container"> <div class="page secondary faq no-hero no-sidebar"> <div class="secondary-content constrained" style="margin-bottom:5px;margin-top:-90px;"> <div class="secondary-left left"> <div class="faqs-block"> <div class="faq-block"> <div class="question-block" style="padding:0px;"> <div class="question"> <h4><span>Where can I learn more about railroad history?</span></h4> <div class="arrow"><span class="fa fa-caret-down"></span><span class="fa fa-caret-up"></span></div> </div> <div class="answer"> <div><span><p>You can find more information about BNSF and its predecessor railroads on the <a href="/about-bnsf/our-railroad/index.page">Our Railroad</a> page.</p> <p>Our Railroad in our Company History. There you will find historical summaries of BNSF's major predecessor railroads as well as links to other organizations that serve as useful resources. We also provide an online booklet containing a detailed history of our six major predecessors.</p> <p>Additionally, you can <a href="/in-the-community/friends-of-bnsf.page">join the Friends of BNSF website</a>, which contains numerous historical photos and articles.</p></span></div> </div> </div> </div> </div> </div> </div> </div> </div> </div> <div class="iw_component" id="iw_comp1602719406726"> <style>#iw_comp1602719406726{}</style><!DOCTYPE html PUBLIC "-//W3C//DTD HTML 4.01 Transitional//EN" "http://www.w3.org/TR/html4/loose.dtd"> <div class="container" id="container"> <div class="page secondary faq no-hero no-sidebar"> <div class="secondary-content constrained" style="margin-bottom:5px;margin-top:-90px;"> <div class="secondary-left left"> <div class="faqs-block"> <div class="faq-block"> <div class="question-block" style="padding:0px;"> <div class="question"> <h4><span>What is the Friends of BNSF program?</span></h4> <div class="arrow"><span class="fa fa-caret-down"></span><span class="fa fa-caret-up"></span></div> </div> <div class="answer"> <div><span><p>Friends of BNSF is a community website for people who have an interest in or have a connection to BNSF or its predecessor companies.</p> <p>It was launched in September 2011 and it has more than 43,000 registered members. The site features historical articles and photos, a gallery of members' submitted train photos, and company updates and background information.</p> <p>Friends of BNSF members can also opt in to receive occasional email newsletters. For more information and to join, please visit the <a href="/in-the-community/friends-of-bnsf.page">Friends of BNSF website</a>.</p></span></div> </div> </div> </div> </div> </div> </div> </div> </div> </div> <div class="iw_component" id="iw_comp1602719406727"> <style>#iw_comp1602719406727{}</style><!DOCTYPE html PUBLIC "-//W3C//DTD HTML 4.01 Transitional//EN" "http://www.w3.org/TR/html4/loose.dtd"> <div class="container" id="container"> <div class="page secondary faq no-hero no-sidebar"> <div class="secondary-content constrained" style="margin-bottom:5px;margin-top:-90px;"> <div class="secondary-left left"> <div class="faqs-block"> <div class="faq-block"> <div class="question-block" style="padding:0px;"> <div class="question"> <h4><span>Why doesn't BNSF have a "heritage fleet" of locomotives in historic color schemes?</span></h4> <div class="arrow"><span class="fa fa-caret-down"></span><span class="fa fa-caret-up"></span></div> </div> <div class="answer"> <div><span><p>BNSF is proud of its heritage and its historic role in building the U.S. economy.</p> <p>BNSF has chosen to celebrate its heritage in other ways, including BNSF Railway Foundation grants to support historic preservation activities, support of rail-related community events like National Train Day, railcars marked with the logos of some of our predecessor lines, and the <a href="/in-the-community/friends-of-bnsf.page">Friends of BNSF </a>project.</p></span></div> </div> </div> </div> </div> </div> </div> </div> </div> </div> <div class="iw_component" id="iw_comp1602719406728"> <style>#iw_comp1602719406728{}</style><!DOCTYPE html PUBLIC "-//W3C//DTD HTML 4.01 Transitional//EN" "http://www.w3.org/TR/html4/loose.dtd"> <div class="container" id="container"> <div class="page secondary faq no-hero no-sidebar"> <div class="secondary-content constrained" style="margin-bottom:5px;margin-top:-70px;"> <div class="secondary-left left"> <div class="faqs-block"> <div class="faq-block"> <h3><span>BNSF Railway Foundation</span></h3> <div><span><br data-mce-bogus="1"></span></div> </div> </div> </div> </div> </div> </div> </div> <div class="iw_component" id="iw_comp1602719406729"> <style>#iw_comp1602719406729{}</style><!DOCTYPE html PUBLIC "-//W3C//DTD HTML 4.01 Transitional//EN" "http://www.w3.org/TR/html4/loose.dtd"> <div class="container" id="container"> <div class="page secondary faq no-hero no-sidebar"> <div class="secondary-content constrained" style="margin-bottom:5px;margin-top:-90px;"> <div class="secondary-left left"> <div class="faqs-block"> <div class="faq-block"> <div class="question-block" style="padding:0px;"> <div class="question"> <h4><span>What is the purpose of the BNSF Railway Foundation?</span></h4> <div class="arrow"><span class="fa fa-caret-down"></span><span class="fa fa-caret-up"></span></div> </div> <div class="answer"> <div><span><p>The BNSF Railway Foundation primarily supports non-profits in communities located on our 32,500-mile rail network.</p><p>The Foundation has supported and helped improve quality of life for thousands of communities across the 28 states through which BNSF operates, and where BNSF employees live, work and volunteer.</p><p>Indeed, as the corporation's assets have grown, the Foundation's giving has expanded to help more and more communities.</p><p>For more information, please visit <a href="https://www.bnsffoundation.org" target="_blank" data-mce-href="https://www.bnsffoundation.org" data-mce-selected="inline-boundary">www.bnsffoundation.org</a>.</p></span></div> </div> </div> </div> </div> </div> </div> </div> </div> </div> <div class="iw_component" id="iw_comp1602719406730"> <style>#iw_comp1602719406730{}</style><!DOCTYPE html PUBLIC "-//W3C//DTD HTML 4.01 Transitional//EN" "http://www.w3.org/TR/html4/loose.dtd"> <div class="container" id="container"> <div class="page secondary faq no-hero no-sidebar"> <div class="secondary-content constrained" style="margin-bottom:5px;margin-top:-90px;"> <div class="secondary-left left"> <div class="faqs-block"> <div class="faq-block"> <div class="question-block" style="padding:0px;"> <div class="question"> <h4><span>How do I apply for a grant from the BNSF Railway Foundation?</span></h4> <div class="arrow"><span class="fa fa-caret-down"></span><span class="fa fa-caret-up"></span></div> </div> <div class="answer"> <div><span><p>Thanks for your interest in the BNSF Railway Foundation.</p><p>We are able to consider your request only if your organization has obtained 501(c)3 status under the Internal Revenue Code or your organization is a division of local government or your organization is a non-profit school or university.</p><p>Please visit our <a data-mce-href="https://www.bnsffoundation.org/how-to-apply/" href="https://www.bnsffoundation.org/how-to-apply/" target="_blank" rel="noopener">online application form</a>.</p></span></div> </div> </div> </div> </div> </div> </div> </div> </div> </div> <div class="iw_component" id="iw_comp1602719406731"> <style>#iw_comp1602719406731{}</style><!DOCTYPE html PUBLIC "-//W3C//DTD HTML 4.01 Transitional//EN" "http://www.w3.org/TR/html4/loose.dtd"> <div class="container" id="container"> <div class="page secondary faq no-hero no-sidebar"> <div class="secondary-content constrained" style="margin-bottom:5px;margin-top:-70px;"> <div class="secondary-left left"> <div class="faqs-block"> <div class="faq-block"> <h3><span>Other</span></h3> <div><span><br data-mce-bogus="1"></span></div> </div> </div> </div> </div> </div> </div> </div> <div class="iw_component" id="iw_comp1602719406732"> <style>#iw_comp1602719406732{}</style><!DOCTYPE html PUBLIC "-//W3C//DTD HTML 4.01 Transitional//EN" "http://www.w3.org/TR/html4/loose.dtd"> <div class="container" id="container"> <div class="page secondary faq no-hero no-sidebar"> <div class="secondary-content constrained" style="margin-bottom:5px;margin-top:-90px;"> <div class="secondary-left left"> <div class="faqs-block"> <div class="faq-block"> <div class="question-block" style="padding:0px;"> <div class="question"> <h4><span>Can BNSF help me ship my personal automobile or other personal effects?</span></h4> <div class="arrow"><span class="fa fa-caret-down"></span><span class="fa fa-caret-up"></span></div> </div> <div class="answer"> <div><span><p>BNSF does not offer one-time shipment services for items that will not fill an entire railcar or 40-foot container. To use rail for these types of shipments, you can contact one of the many transloaders available across our network using our <a href="/ship-with-bnsf/ways-of-shipping/door-to-door-transload.html">Transloader Directory</a>, or our sister company BNSF Logistics.</p></span></div> </div> </div> </div> </div> </div> </div> </div> </div> </div> <div class="iw_component" id="iw_comp1602719406733"> <style>#iw_comp1602719406733{}</style><!DOCTYPE html PUBLIC "-//W3C//DTD HTML 4.01 Transitional//EN" "http://www.w3.org/TR/html4/loose.dtd"> <div class="container" id="container"> <div class="page secondary faq no-hero no-sidebar"> <div class="secondary-content constrained" style="margin-bottom:5px;margin-top:-90px;"> <div class="secondary-left left"> <div class="faqs-block"> <div class="faq-block"> <div class="question-block" style="padding:0px;"> <div class="question"> <h4><span>What is BNSF's position on photography of railroad operations?</span></h4> <div class="arrow"><span class="fa fa-caret-down"></span><span class="fa fa-caret-up"></span></div> </div> <div class="answer"> <div><span><p>BNSF appreciates its railfan photographers and thanks them for their interest in BNSF and its trains. For safety reasons, BNSF can't grant access to its property for photography purposes. Photography of BNSF operations must be done from a safe location outside of railroad property.</p> <p>Encounters between BNSF police and photographers are generally casual in nature and not documented unless there is a criminal violation or circumstance that would warrant further law enforcement action or enforcement. BNSF Police reinforce guidance on this issue to officers in the field so that continues to be common practice.　</p> <p>We value the support the rail community provides to our officers and rely on their continuing understanding that the intent of any contact by police is part an effort to further the safety of our railway and the communities where we operate.</p></span></div> </div> </div> </div> </div> </div> </div> </div> </div> </div> <div class="iw_component" id="iw_comp1602719406734"> <style>#iw_comp1602719406734{}</style><!DOCTYPE html PUBLIC "-//W3C//DTD HTML 4.01 Transitional//EN" "http://www.w3.org/TR/html4/loose.dtd"> <div class="container" id="container"> <div class="page secondary faq no-hero no-sidebar"> <div class="secondary-content constrained" style="margin-bottom:5px;margin-top:-90px;"> <div class="secondary-left left"> <div class="faqs-block"> <div class="faq-block"> <div class="question-block" style="padding:0px;"> <div class="question"> <h4><span>Does BNSF sell or donate cabooses?</span></h4> <div class="arrow"><span class="fa fa-caret-down"></span><span class="fa fa-caret-up"></span></div> </div> <div class="answer"> <div><span><p>We seldom have cabooses available for sale or donation. Most cabooses were donated or sold years ago. We have a long waiting list of requests for cabooses from communities across our network.</p> <p>Requests sent in through our <a href="/about-bnsf/contact-us/">Contact Us form</a> will be added to that waiting list.</p> <p>A more likely way to secure an old passenger car or caboose would be to explore the secondary market for such equipment.</p></span></div> </div> </div> </div> </div> </div> </div> </div> </div> </div> <div class="iw_component" id="iw_comp1602719406735"> <style>#iw_comp1602719406735{}</style><!DOCTYPE html PUBLIC "-//W3C//DTD HTML 4.01 Transitional//EN" "http://www.w3.org/TR/html4/loose.dtd"> <div class="container" id="container"> <div class="page secondary faq no-hero no-sidebar"> <div class="secondary-content constrained" style="margin-bottom:5px;margin-top:-90px;"> <div class="secondary-left left"> <div class="faqs-block"> <div class="faq-block"> <div class="question-block" style="padding:0px;"> <div class="question"> <h4><span>Where can I purchase BNSF and predecessor-branded logo merchandise?</span></h4> <div class="arrow"><span class="fa fa-caret-down"></span><span class="fa fa-caret-up"></span></div> </div> <div class="answer"> <div><span><p>You can visit the BNSF Store website at <a href="https://www.bnsfstore.com" target="_blank" rel="noopener">www.bnsfstore.com</a>.</p></span></div> </div> </div> </div> </div> </div> </div> </div> </div> </div> <div class="iw_component" id="iw_comp1602719406736"> <style>#iw_comp1602719406736{}</style><!DOCTYPE html PUBLIC "-//W3C//DTD HTML 4.01 Transitional//EN" "http://www.w3.org/TR/html4/loose.dtd"> <div class="container" id="container"> <div class="page secondary faq no-hero no-sidebar"> <div class="secondary-content constrained" style="margin-bottom:5px;margin-top:-90px;"> <div class="secondary-left left"> <div class="faqs-block"> <div class="faq-block"> <div class="question-block" style="padding:0px;"> <div class="question"> <h4><span>Who do I contact if I have questions not listed above?</span></h4> <div class="arrow"><span class="fa fa-caret-down"></span><span class="fa fa-caret-up"></span></div> </div> <div class="answer"> <div><span><p>You can contact the community relations contact listed for your state. Use of this <a href="/about-bnsf/contact-us-form.page">contact form</a> to help us direct your inquiry to the right person and track the progress of our response.</p></span></div> </div> </div> </div> </div> </div> </div> </div> </div> </div> <div class="iw_component" id="iw_comp1602719406737"> <style>#iw_comp1583978324796{}</style><!DOCTYPE html PUBLIC "-//W3C//DTD HTML 4.01 Transitional//EN" "http://www.w3.org/TR/html4/loose.dtd"> <div class="new-to-rail dark"> <div class="constrained"> <div class="new-to-rail-left left"> <h2>New to Rail or BNSF?</h2> <p>Learn how easy it is to become a BNSF customer. We will show you how to get a rate, ship, track and manage your account.</p><a class="button transparent white local-link" href="/ship-with-bnsf/new-to-rail.page">GET STARTED</a></div> <div class="new-to-rail-right right"> <div class="new-to-rail-modules"><a href="/ship-with-bnsf/index.page" class="local-link"> <div class="new-to-rail-module"> <div class="new-to-rail-module-left left"><img alt="" src="/bnsf-resources/images/new-to-rail-what-icon_2.png"></div> <div class="new-to-rail-module-right right"> <h3>WHAT CAN YOU SHIP?</h3> <p>Our consistent and cost-effective service takes products of any size to customers where they need them.</p> </div> <div class="clear"></div> </div></a><a href="/ship-with-bnsf/maps-and-shipping-locations/index.page" class="local-link"> <div class="new-to-rail-module"> <div class="new-to-rail-module-left left"><img alt="" src="/bnsf-resources/images/new-to-rail-where-icon_2.png"></div> <div class="new-to-rail-module-right right"> <h3>WHERE CAN YOU SHIP?</h3> <p>BNSF's network can get you there – no matter where you're shipping your freight.</p> </div> <div class="clear"></div> </div></a><a href="/ship-with-bnsf/ways-of-shipping/index.page" class="local-link"> <div class="new-to-rail-module"> <div class="new-to-rail-module-left left"><img alt="" src="/bnsf-resources/images/new-to-rail-how-icon_2.png"></div> <div class="new-to-rail-module-right right"> <h3>HOW CAN YOU SHIP?</h3> <p>You can rely on our best-in-class services to deliver your goods in the most cost-effective manner. </p> </div> <div class="clear"></div> </div></a></div> </div> <div class="clear"></div> </div> </div> </div> </div> </div> </div> </div> <div class="iw_section" id="sectionk5hqnglu"> <div class="grid-x iw_row iw_stretch" id="rowk5hqnglv"> <div class="cell iw_columns large-12" id="colk5hqnglw"> <div class="iw_component" id="iw_comp1579239883217"> <style>#iw_comp1579239883217{}</style><footer class="main-footer"> <div class="constrained"> <div 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