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data-os-animation-delay="0.1s"><h2 class="text-center super hairline bordered-header">Offer 360 Degree Customer Service Using Vision Helpdesk’s Products</h2><p>Vision Helpdesk products are well tested, secure and reliable. All products are offered on SaaS and Download (On-Premises) versions.</p><p>The products are designed as highly scalable and can accommodate the needs of all-size businesses efficiently.</p><p>Vision Helpdesk products are <a href="https://www.g2.com/products/vision-helpdesk/reviews" target="_blank" rel="noopener">ranked top in respective categories on the G2 Crowd review website</a>.</p><p>Select appropriate Vision Helpdesk product for your business and make the most out of it.</p></div></div></div></section><section class="section swatch-white-red section-tiny " ><div class="background-media"></div><div class="background-overlay" style=""></div><div class="container"><div class="row vertical-top"><div class="col-md-12 text-center os-animation" data-os-animation="fadeIn" data-os-animation-delay="0.1s"><ul class="list-unstyled row box-list"><li class="col-md-3"><div class="box-round box-normal"><div class="box-dummy"></div><a class="box-inner" href="https://www.visionhelpdesk.com/products/help-desk-software" target="_self"><img data-lazyloaded="1" src="data:image/svg+xml;base64,PHN2ZyB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciIHdpZHRoPSI2MDAiIGhlaWdodD0iNjAwIiB2aWV3Qm94PSIwIDAgNjAwIDYwMCI+PHJlY3Qgd2lkdGg9IjEwMCUiIGhlaWdodD0iMTAwJSIgc3R5bGU9ImZpbGw6I2NmZDRkYjtmaWxsLW9wYWNpdHk6IDAuMTsiLz48L3N2Zz4=" width="600" height="600" data-src="https://www.visionhelpdesk.com/wp-content/uploads/2015/01/help-desk-600x600.png" class="img-circle wp-post-image" alt="Vision Helpdesk Features" loading="lazy" data-animation="bounce" data-srcset="https://www.visionhelpdesk.com/wp-content/uploads/2015/01/help-desk-600x600.png 600w, https://www.visionhelpdesk.com/wp-content/uploads/2015/01/help-desk-150x150.png 150w, https://www.visionhelpdesk.com/wp-content/uploads/2015/01/help-desk-300x300.png 300w, https://www.visionhelpdesk.com/wp-content/uploads/2015/01/help-desk.png 1000w" data-sizes="(max-width: 600px) 100vw, 600px" /></a></div><h3 class="text-center"> <a href="https://www.visionhelpdesk.com/products/help-desk-software" target="_self"> Help Desk Software </a></h3><p class="text-center"> Help Desk Software enables customer support staff to receive, process, and respond to incident or service requests. It’s a Multi channel ticket management software that allows you to centralise all your customer conversations via E-mail, Web portal, Twitter, Facebook, Phone and Chat.</p></li><li class="col-md-3"><div class="box-round box-normal"><div class="box-dummy"></div><a class="box-inner" href="https://www.visionhelpdesk.com/products/service-desk" target="_self"><img data-lazyloaded="1" src="data:image/svg+xml;base64,PHN2ZyB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciIHdpZHRoPSI2MDAiIGhlaWdodD0iNjAwIiB2aWV3Qm94PSIwIDAgNjAwIDYwMCI+PHJlY3Qgd2lkdGg9IjEwMCUiIGhlaWdodD0iMTAwJSIgc3R5bGU9ImZpbGw6I2NmZDRkYjtmaWxsLW9wYWNpdHk6IDAuMTsiLz48L3N2Zz4=" width="600" height="600" data-src="https://www.visionhelpdesk.com/wp-content/uploads/2015/01/ITIL-ITSM-Help-Desk-600x600.png" class="img-circle wp-post-image" alt="Vision Helpdesk Features" loading="lazy" data-animation="bounce" data-srcset="https://www.visionhelpdesk.com/wp-content/uploads/2015/01/ITIL-ITSM-Help-Desk-600x600.png 600w, https://www.visionhelpdesk.com/wp-content/uploads/2015/01/ITIL-ITSM-Help-Desk-150x150.png 150w, https://www.visionhelpdesk.com/wp-content/uploads/2015/01/ITIL-ITSM-Help-Desk-300x300.png 300w, https://www.visionhelpdesk.com/wp-content/uploads/2015/01/ITIL-ITSM-Help-Desk.png 1000w" data-sizes="(max-width: 600px) 100vw, 600px" /></a></div><h3 class="text-center"> <a href="https://www.visionhelpdesk.com/products/service-desk" target="_self"> Service Desk </a></h3><p class="text-center"> Our Service Desk Software is PINKVerify Certified ITIL/ITSM Compliant with features like CMDB, Asset Management, Incident Management, Problem Management, Knowledgeable Management, Service Catalog, Change Management, and Release Management.</p></li><li class="col-md-3"><div class="box-round box-normal"><div class="box-dummy"></div><a class="box-inner" href="https://www.visionhelpdesk.com/products/satellite-help-desk" target="_self"><img data-lazyloaded="1" src="data:image/svg+xml;base64,PHN2ZyB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciIHdpZHRoPSI2MDAiIGhlaWdodD0iNjAwIiB2aWV3Qm94PSIwIDAgNjAwIDYwMCI+PHJlY3Qgd2lkdGg9IjEwMCUiIGhlaWdodD0iMTAwJSIgc3R5bGU9ImZpbGw6I2NmZDRkYjtmaWxsLW9wYWNpdHk6IDAuMTsiLz48L3N2Zz4=" width="600" height="600" data-src="https://www.visionhelpdesk.com/wp-content/uploads/2015/01/satellite-desk-600x600.png" class="img-circle wp-post-image" alt="Vision Helpdesk Features" loading="lazy" data-animation="bounce" data-srcset="https://www.visionhelpdesk.com/wp-content/uploads/2015/01/satellite-desk-600x600.png 600w, https://www.visionhelpdesk.com/wp-content/uploads/2015/01/satellite-desk-150x150.png 150w, https://www.visionhelpdesk.com/wp-content/uploads/2015/01/satellite-desk-300x300.png 300w, https://www.visionhelpdesk.com/wp-content/uploads/2015/01/satellite-desk.png 1000w" data-sizes="(max-width: 600px) 100vw, 600px" /></a></div><h3 class="text-center"> <a href="https://www.visionhelpdesk.com/products/satellite-help-desk" target="_self"> Satellite Help Desk </a></h3><p class="text-center"> Satellite Help Desk Software allows you to manage customer support or IT service desk functionality for multiple companies, brands or products at one place. It also maintains complete isolation among companies data, staff and end users.</p></li><li class="col-md-3"><div class="box-round box-normal"><div class="box-dummy"></div><a class="box-inner" href="https://www.visionhelpdesk.com/products/live-chat-software" target="_self"><img data-lazyloaded="1" src="data:image/svg+xml;base64,PHN2ZyB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciIHdpZHRoPSIzMDAiIGhlaWdodD0iMzAwIiB2aWV3Qm94PSIwIDAgMzAwIDMwMCI+PHJlY3Qgd2lkdGg9IjEwMCUiIGhlaWdodD0iMTAwJSIgc3R5bGU9ImZpbGw6I2NmZDRkYjtmaWxsLW9wYWNpdHk6IDAuMTsiLz48L3N2Zz4=" width="300" height="300" data-src="https://www.visionhelpdesk.com/wp-content/uploads/2021/06/livechat_300x300.png" class="img-circle wp-post-image" alt="Vision Helpdesk Features" loading="lazy" data-animation="bounce" data-srcset="https://www.visionhelpdesk.com/wp-content/uploads/2021/06/livechat_300x300.png 300w, https://www.visionhelpdesk.com/wp-content/uploads/2021/06/livechat_300x300-150x150.png 150w, https://www.visionhelpdesk.com/wp-content/uploads/2021/06/livechat_300x300-24x24.png 24w, https://www.visionhelpdesk.com/wp-content/uploads/2021/06/livechat_300x300-48x48.png 48w, https://www.visionhelpdesk.com/wp-content/uploads/2021/06/livechat_300x300-96x96.png 96w" data-sizes="(max-width: 300px) 100vw, 300px" /></a></div><h3 class="text-center"> <a href="https://www.visionhelpdesk.com/products/live-chat-software" target="_self"> Live Chat Software </a></h3><p class="text-center"> A secure, real-time multi-company live chat messaging platform that improves customer engagement by helping sales teams to convert website visitors into paying customers. Further, It also enhances customer support team productivity by giving them the ability to deliver quick and reliable support.</p></li></ul> <a href="https://www.visionhelpdesk.com/compare-features" class="btn btn-link btn-lg " target="_self">Compare Features : Help Desk vs Satellite Help Desk vs Service Desk Software</a></div></div></div></section><section class="section swatch-red-white section-short " ><div class="background-media"></div><div class="background-overlay" style=""></div><div class="container"><div class="row vertical-top"><div class="col-md-12 text-center os-animation" data-os-animation="fadeIn" data-os-animation-delay="0.1s"><h2 class="text-center super hairline bordered-header">Help Desk Software</h2><p>A <a href="https://www.visionhelpdesk.com/products/help-desk-software">help desk software</a> or ticketing system is mainly focused on meeting the needs of the end-user. It’s aim is to manage and resolve issues, or incidents, by acting as a bridge between end users and support staff in order to keep operations running as smoothly as possible.</p><p>If customers face an unexpected problem, they report or log an issue into the help desk software or ticketing system. The staff members can further track the issue and reply to the customer and eventually resolved it. In addition to creating and tracking tickets, a help desk software can offer access to a solutions or knowledge base and reporting options.</p><div class="vc_empty_space" style="height: 32px"><span class="vc_empty_space_inner"></span></div><a href="https://www.visionhelpdesk.com/products/help-desk-software" target="_self"><img data-lazyloaded="1" src="data:image/svg+xml;base64,PHN2ZyB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciIHdpZHRoPSIxMDI0IiBoZWlnaHQ9IjQ2NSIgdmlld0JveD0iMCAwIDEwMjQgNDY1Ij48cmVjdCB3aWR0aD0iMTAwJSIgaGVpZ2h0PSIxMDAlIiBzdHlsZT0iZmlsbDojY2ZkNGRiO2ZpbGwtb3BhY2l0eTogMC4xOyIvPjwvc3ZnPg==" width="1024" height="465" alt="Customer Support Software : Help Desk Software" data-src="https://www.visionhelpdesk.com/wp-content/uploads/2018/05/helpdesk-on-macbook-1024x465.png" class="aligncenter"/></a></div></div></div></section><section class="section swatch-white-red section-tiny " ><div class="background-media"></div><div class="background-overlay" style=""></div><div class="container"><div class="row vertical-top"><div class="col-md-12 text-center os-animation" data-os-animation="fadeIn" data-os-animation-delay="0.1s"><h2 class="text-center super hairline bordered-header">Satellite Help Desk Software</h2><p>Vision Helpdesk offers unique <a href="https://www.visionhelpdesk.com/products/satellite-help-desk">Satellite help desk</a> product to manage customer support or IT service desk functionality for organisations having multiple companies, brands or products at one place with single centralised portal and each company or brand having its own branded client portal.</p><div class="vc_empty_space" style="height: 32px"><span class="vc_empty_space_inner"></span></div><a href="https://www.visionhelpdesk.com/products/satellite-help-desk" target="_self"><img data-lazyloaded="1" src="data:image/svg+xml;base64,PHN2ZyB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciIHdpZHRoPSIxMDI0IiBoZWlnaHQ9IjUxMiIgdmlld0JveD0iMCAwIDEwMjQgNTEyIj48cmVjdCB3aWR0aD0iMTAwJSIgaGVpZ2h0PSIxMDAlIiBzdHlsZT0iZmlsbDojY2ZkNGRiO2ZpbGwtb3BhY2l0eTogMC4xOyIvPjwvc3ZnPg==" width="1024" height="512" alt="Customer Support Software : Satellite Help Desk Software" data-src="https://www.visionhelpdesk.com/wp-content/uploads/2018/06/satellite-1024x512.png" class="aligncenter"/></a></div></div></div></section><section class="section swatch-red-white section-tiny " ><div class="background-media"></div><div class="background-overlay" style=""></div><div class="container"><div class="row vertical-top"><div class="col-md-12 text-center os-animation" data-os-animation="fadeIn" data-os-animation-delay="0.1s"><h2 class="text-center super hairline bordered-header">Service Desk Software</h2><p>A <a href="https://www.visionhelpdesk.com/products/service-desk">service desk software</a> can do almost everything that a help desk software or ticketing system does while also enabling the control over different aspects of IT, i.e planning, structuring and delivery of IT services, rather than simply resolving tickets or issues.</p><p>A service desk software is more like an enterprise software that is capable of handling end-user customer support as well as managing internal IT support and IT services like CMDB/ Asset Management, Problem, Change, Release, Service Request and more. It also helps to meet IT objectives and improve service processes.</p><div class="vc_empty_space" style="height: 32px"><span class="vc_empty_space_inner"></span></div><a href="https://www.visionhelpdesk.com/products/service-desk" target="_self"><img data-lazyloaded="1" src="data:image/svg+xml;base64,PHN2ZyB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciIHdpZHRoPSIxMDI0IiBoZWlnaHQ9IjgyOSIgdmlld0JveD0iMCAwIDEwMjQgODI5Ij48cmVjdCB3aWR0aD0iMTAwJSIgaGVpZ2h0PSIxMDAlIiBzdHlsZT0iZmlsbDojY2ZkNGRiO2ZpbGwtb3BhY2l0eTogMC4xOyIvPjwvc3ZnPg==" width="1024" height="829" alt="Customer Support Software : Service Desk Software" data-src="https://www.visionhelpdesk.com/wp-content/uploads/2018/05/itil-itsm-software-1-1024x829.png" class="aligncenter"/></a></div></div></div></section><section class="section swatch-white-red section-tiny " ><div class="background-media"></div><div class="background-overlay" style=""></div><div class="container"><div class="row vertical-top"><div class="col-md-12 text-center os-animation" data-os-animation="fadeIn" data-os-animation-delay="0.1s"><h2 class="text-center super hairline bordered-header">Live Chat Software</h2><p>A secure, real-time<a href="https://www.visionhelpdesk.com/products/live-chat-software"> multi-company live chat</a> messaging platform that improves customer engagement by helping sales teams to convert website visitors into paying customers. Further, It also enhances customer support team productivity by giving them the ability to deliver quick and reliable support.</p><div class="vc_empty_space" style="height: 32px"><span class="vc_empty_space_inner"></span></div><a href="https://www.visionhelpdesk.com/products/service-desk" target="_self"><img data-lazyloaded="1" src="data:image/svg+xml;base64,PHN2ZyB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciIHdpZHRoPSIxMDI0IiBoZWlnaHQ9IjU3NiIgdmlld0JveD0iMCAwIDEwMjQgNTc2Ij48cmVjdCB3aWR0aD0iMTAwJSIgaGVpZ2h0PSIxMDAlIiBzdHlsZT0iZmlsbDojY2ZkNGRiO2ZpbGwtb3BhY2l0eTogMC4xOyIvPjwvc3ZnPg==" width="1024" height="576" alt="Customer Support Software : Service Desk Software" data-src="https://www.visionhelpdesk.com/wp-content/uploads/2021/06/03_chatbot-multidomain-dashborad_full-1024x576.png" class="aligncenter"/></a></div></div></div></section><section class="section swatch-white-red section-short " ><div class="background-media"></div><div class="background-overlay" style=""></div><div class="container"><div class="row vertical-top"><div class="col-md-12 text-center os-animation" data-os-animation="fadeIn" data-os-animation-delay="0.1s"><a href="https://www.visionhelpdesk.com/compare-features" class="btn btn-link btn-lg " target="_self">Compare Features : Help Desk vs Satellite Help Desk vs Service Desk Software</a></div></div></div></section><section class="section swatch-red-white section-short has-top " ><div class="decor-top"><svg class="decor hidden-xs hidden-sm" height="100%" preserveaspectratio="none" version="1.1" viewbox="0 0 100 100" width="100%" xmlns="http://www.w3.org/2000/svg"> <path d="M0 100 L2 60 L4 100 L6 60 L8 100 L10 60 L12 100 L14 60 L16 100 L18 60 L20 100 L22 60 L24 100 L26 60 L28 100 L30 60 L32 100 L34 60 L36 100 L38 60 L40 100 L42 60 L44 100 L46 60 L48 100 L50 60 L52 100 L54 60 L56 100 L58 60 L60 100 L62 60 L64 100 L66 60 L68 100 L70 60 L72 100 L74 60 L76 100 L78 60 L80 100 L82 60 L84 100 L86 60 L88 100 L90 60 L92 100 L94 60 L96 100 L98 60 L100 100 Z" stroke-width="0"></path> </svg> <svg class="decor visible-xs visible-sm" height="100%" preserveaspectratio="none" version="1.1" viewbox="0 0 100 100" width="100%" xmlns="http://www.w3.org/2000/svg"> <path d="M0 100 L5 60 L10 100 L5 60 L10 100 L15 60 L20 100 L25 60 L30 100 L35 60 L40 100 L45 60 L50 100 L55 60 L60 100 L65 60 L70 100 L75 60 L80 100 L85 60 L90 100 L95 60 L100 100" stroke-width="0"></path> </svg></div><div class="background-media"></div><div class="background-overlay" style=""></div><div class="container"><div class="row vertical-top"><div class="col-md-12 text-default" ><h2 class="text-center super hairline no-bordered-header">Rated as High Performer on G2</h2></div></div></div></section><section class="section swatch-red-white section-tiny has-bottom has-top " ><div class="decor-top"><svg class="decor hidden-xs hidden-sm" height="100%" preserveaspectratio="none" version="1.1" viewbox="0 0 100 100" width="100%" xmlns="http://www.w3.org/2000/svg"> <path d="M0 100 L2 60 L4 100 L6 60 L8 100 L10 60 L12 100 L14 60 L16 100 L18 60 L20 100 L22 60 L24 100 L26 60 L28 100 L30 60 L32 100 L34 60 L36 100 L38 60 L40 100 L42 60 L44 100 L46 60 L48 100 L50 60 L52 100 L54 60 L56 100 L58 60 L60 100 L62 60 L64 100 L66 60 L68 100 L70 60 L72 100 L74 60 L76 100 L78 60 L80 100 L82 60 L84 100 L86 60 L88 100 L90 60 L92 100 L94 60 L96 100 L98 60 L100 100 Z" stroke-width="0"></path> </svg> <svg class="decor visible-xs visible-sm" height="100%" preserveaspectratio="none" version="1.1" viewbox="0 0 100 100" width="100%" xmlns="http://www.w3.org/2000/svg"> <path d="M0 100 L5 60 L10 100 L5 60 L10 100 L15 60 L20 100 L25 60 L30 100 L35 60 L40 100 L45 60 L50 100 L55 60 L60 100 L65 60 L70 100 L75 60 L80 100 L85 60 L90 100 L95 60 L100 100" stroke-width="0"></path> </svg></div><div class="background-media"></div><div class="background-overlay" style=""></div><div class="container"><div class="row vertical-top"><div class="col-md-2-4 text-center" ><img data-lazyloaded="1" src="data:image/svg+xml;base64,PHN2ZyB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciIHdpZHRoPSIxNTAiIGhlaWdodD0iMTUwIiB2aWV3Qm94PSIwIDAgMTUwIDE1MCI+PHJlY3Qgd2lkdGg9IjEwMCUiIGhlaWdodD0iMTAwJSIgc3R5bGU9ImZpbGw6I2NmZDRkYjtmaWxsLW9wYWNpdHk6IDAuMTsiLz48L3N2Zz4=" width="150" height="150" alt="Best Customer Service Software" data-src="https://www.visionhelpdesk.com/wp-content/uploads/2022/01/ServiceDesk_HighPerformer_HighPerformer-150x150.png" class="aligncenter"/></div><div class="col-md-2-4 text-default" ><img data-lazyloaded="1" src="data:image/svg+xml;base64,PHN2ZyB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciIHdpZHRoPSIxNTAiIGhlaWdodD0iMTUwIiB2aWV3Qm94PSIwIDAgMTUwIDE1MCI+PHJlY3Qgd2lkdGg9IjEwMCUiIGhlaWdodD0iMTAwJSIgc3R5bGU9ImZpbGw6I2NmZDRkYjtmaWxsLW9wYWNpdHk6IDAuMTsiLz48L3N2Zz4=" width="150" height="150" alt="Best Customer Service Software for Small Business" data-src="https://www.visionhelpdesk.com/wp-content/uploads/2022/01/HelpDesk_HighPerformer_Small-Business_HighPerformer-150x150.png" class="alignnone"/></div><div class="col-md-2-4 text-default" ><img data-lazyloaded="1" src="data:image/svg+xml;base64,PHN2ZyB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciIHdpZHRoPSIxNTAiIGhlaWdodD0iMTUwIiB2aWV3Qm94PSIwIDAgMTUwIDE1MCI+PHJlY3Qgd2lkdGg9IjEwMCUiIGhlaWdodD0iMTAwJSIgc3R5bGU9ImZpbGw6I2NmZDRkYjtmaWxsLW9wYWNpdHk6IDAuMTsiLz48L3N2Zz4=" width="150" height="150" alt="Top Customer Service Software in Europe" data-src="https://www.visionhelpdesk.com/wp-content/uploads/2022/01/HelpDesk_HighPerformer_Europe_HighPerformer-150x150.png" class="alignnone"/></div><div class="col-md-2-4 text-default" ><img data-lazyloaded="1" src="data:image/svg+xml;base64,PHN2ZyB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciIHdpZHRoPSIxNTAiIGhlaWdodD0iMTUwIiB2aWV3Qm94PSIwIDAgMTUwIDE1MCI+PHJlY3Qgd2lkdGg9IjEwMCUiIGhlaWdodD0iMTAwJSIgc3R5bGU9ImZpbGw6I2NmZDRkYjtmaWxsLW9wYWNpdHk6IDAuMTsiLz48L3N2Zz4=" width="150" height="150" alt="2022 Best Customer Service Software" data-src="https://www.visionhelpdesk.com/wp-content/uploads/2022/01/CustomerSelf-Service_FastestImplementation_Small-Business_GoLiveTime-150x150.png" class="alignnone"/></div><div class="col-md-2-4 text-default" ><img data-lazyloaded="1" src="data:image/svg+xml;base64,PHN2ZyB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciIHdpZHRoPSIxNTAiIGhlaWdodD0iMTUwIiB2aWV3Qm94PSIwIDAgMTUwIDE1MCI+PHJlY3Qgd2lkdGg9IjEwMCUiIGhlaWdodD0iMTAwJSIgc3R5bGU9ImZpbGw6I2NmZDRkYjtmaWxsLW9wYWNpdHk6IDAuMTsiLz48L3N2Zz4=" width="150" height="150" alt="Top Customer Service Software" data-src="https://www.visionhelpdesk.com/wp-content/uploads/2022/01/CustomerSelf-Service_BestMeetsRequirements_Small-Business_MeetsRequirements-150x150.png" class="aligncenter"/></div></div></div><div class="decor-bottom"><svg class="decor hidden-xs hidden-sm" height="100%" preserveaspectratio="none" version="1.1" viewbox="0 0 100 100" width="100%" xmlns="http://www.w3.org/2000/svg"> <path d="M0 0 L2 40 L4 0 L6 40 L8 0 L10 40 L12 0 L14 40 L16 0 L18 40 L20 0 L22 40 L24 0 L26 40 L28 0 L30 40 L32 0 L34 40 L36 0 L38 40 L40 0 L42 40 L44 0 L46 40 L48 0 L50 40 L52 0 L54 40 56 0 L58 40 L60 0 L62 40 L64 0 L66 40 L68 0 L70 40 L72 0 L74 40 L76 0 L78 40 L80 0 L82 40 L84 0 L86 40 L88 0 L90 40 L92 0 L94 40 L96 0 L98 40 L100 0 " stroke-width="0"></path> </svg> <svg class="decor visible-xs visible-sm" height="100%" preserveaspectratio="none" version="1.1" viewbox="0 0 100 100" width="100%" xmlns="http://www.w3.org/2000/svg"> <path d="M0 0 L5 40 L10 0 L15 40 L20 0 L25 40 L30 0 L35 40 L40 0 L45 40 L50 0 L55 40 L60 0 L65 40 L70 0 L75 40 L80 0 L85 40 L90 0 L95 40 L100 0" troke-width="0"></path> </svg></div></section><section class="section swatch-red-white section-tiny has-bottom has-top " ><div class="decor-top"><svg class="decor hidden-xs hidden-sm" height="100%" preserveaspectratio="none" version="1.1" viewbox="0 0 100 100" width="100%" xmlns="http://www.w3.org/2000/svg"> <path d="M0 100 L2 60 L4 100 L6 60 L8 100 L10 60 L12 100 L14 60 L16 100 L18 60 L20 100 L22 60 L24 100 L26 60 L28 100 L30 60 L32 100 L34 60 L36 100 L38 60 L40 100 L42 60 L44 100 L46 60 L48 100 L50 60 L52 100 L54 60 L56 100 L58 60 L60 100 L62 60 L64 100 L66 60 L68 100 L70 60 L72 100 L74 60 L76 100 L78 60 L80 100 L82 60 L84 100 L86 60 L88 100 L90 60 L92 100 L94 60 L96 100 L98 60 L100 100 Z" stroke-width="0"></path> </svg> <svg class="decor visible-xs visible-sm" height="100%" preserveaspectratio="none" version="1.1" viewbox="0 0 100 100" width="100%" xmlns="http://www.w3.org/2000/svg"> <path d="M0 100 L5 60 L10 100 L5 60 L10 100 L15 60 L20 100 L25 60 L30 100 L35 60 L40 100 L45 60 L50 100 L55 60 L60 100 L65 60 L70 100 L75 60 L80 100 L85 60 L90 100 L95 60 L100 100" stroke-width="0"></path> </svg></div><div class="background-media"></div><div class="background-overlay" style=""></div><div class="container"><div class="row vertical-top"><div class="col-md-12 text-center" ><a href="https://www.g2.com/products/vision-helpdesk/reviews" class="btn btn-link btn-lg rel=``nofollow noopener noreferrer``" target="_blank">Read Vision Helpdesk Reviews on G2</a></div></div></div><div class="decor-bottom"><svg class="decor hidden-xs hidden-sm" height="100%" preserveaspectratio="none" version="1.1" viewbox="0 0 100 100" width="100%" xmlns="http://www.w3.org/2000/svg"> <path d="M0 0 L2 40 L4 0 L6 40 L8 0 L10 40 L12 0 L14 40 L16 0 L18 40 L20 0 L22 40 L24 0 L26 40 L28 0 L30 40 L32 0 L34 40 L36 0 L38 40 L40 0 L42 40 L44 0 L46 40 L48 0 L50 40 L52 0 L54 40 56 0 L58 40 L60 0 L62 40 L64 0 L66 40 L68 0 L70 40 L72 0 L74 40 L76 0 L78 40 L80 0 L82 40 L84 0 L86 40 L88 0 L90 40 L92 0 L94 40 L96 0 L98 40 L100 0 " stroke-width="0"></path> </svg> <svg class="decor visible-xs visible-sm" height="100%" preserveaspectratio="none" version="1.1" viewbox="0 0 100 100" width="100%" xmlns="http://www.w3.org/2000/svg"> <path d="M0 0 L5 40 L10 0 L15 40 L20 0 L25 40 L30 0 L35 40 L40 0 L45 40 L50 0 L55 40 L60 0 L65 40 L70 0 L75 40 L80 0 L85 40 L90 0 L95 40 L100 0" troke-width="0"></path> </svg></div></section><section class="section swatch-white-red section-short " ><div class="background-media"></div><div class="background-overlay" style=""></div><div class="container"><div class="row vertical-top"><div class="col-md-12 text-center os-animation" data-os-animation="fadeIn" data-os-animation-delay="0.1s"><h2 class="text-center super hairline bordered-header">Articles & Insights</h2><div class="row"><ul class="list-unstyled list-container"><li class="post-item col-md-4"><div class="grid-post swatch-red-white"><article id="post-9829" class="post-showinfo post-9829 post type-post status-publish format-standard hentry category-service-desk-articles"><div class="post-media overlay"></div><div class="post-head small-screen-center"><h2 class="post-title entry-title"> <a href="https://www.visionhelpdesk.com/4-service-desk-trends-to-know-in-2024.html" title="Permalink to 4 Service Desk Trends To Know In 2024" rel="bookmark"> 4 Service Desk Trends To Know In 2024 </a></h2> <small class="post-author"> <a href="https://www.visionhelpdesk.com/author/megha"> Megha Jadhav </a> </small> <small class="post-date"> October 14, 2024 </small><div class="post-icon"><div class="hex hex-big"> <i class="fa fa-file-text"></i></div></div></div><div class="post-body entry-content"><p><img data-lazyloaded="1" src="data:image/svg+xml;base64,PHN2ZyB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciIHdpZHRoPSI4MDAiIGhlaWdodD0iNDE5IiB2aWV3Qm94PSIwIDAgODAwIDQxOSI+PHJlY3Qgd2lkdGg9IjEwMCUiIGhlaWdodD0iMTAwJSIgc3R5bGU9ImZpbGw6I2NmZDRkYjtmaWxsLW9wYWNpdHk6IDAuMTsiLz48L3N2Zz4=" loading="lazy" class="aligncenter wp-image-6341 size-full" title="Service Desk Trends" data-src="https://www.visionhelpdesk.com/wp-content/uploads/2017/06/it-servicedesk.jpg" alt="Service Desk Trends" width="800" height="419" data-srcset="https://www.visionhelpdesk.com/wp-content/uploads/2017/06/it-servicedesk.jpg 800w, https://www.visionhelpdesk.com/wp-content/uploads/2017/06/it-servicedesk-300x157.jpg 300w, https://www.visionhelpdesk.com/wp-content/uploads/2017/06/it-servicedesk-768x402.jpg 768w" data-sizes="(max-width: 800px) 100vw, 800px" /></p><h2 style="text-align: center;">4 Service Desk Trends To Know In 2024</h2><p>The remote desktop software market is projected to grow substantially in the coming years, heavily driven by the increasing adoption of remote and flexible working models.</p> <a href="https://www.visionhelpdesk.com/4-service-desk-trends-to-know-in-2024.html" class="more-link">read more..</a></div><div class="post-extras bordered text-center"><div class="text-center"> <span class="post-category"> <i class="fa fa-folder-open"></i> <a href="https://www.visionhelpdesk.com/category/service-desk-articles" rel="tag">Service Desk Articles</a> </span> <span class="post-tags"> </span> <span class="post-link"> </span></div></div> <span class="hide"><span class="author vcard"><span class="fn">Megha Jadhav</span></span><span class="entry-title">4 Service Desk Trends To Know In 2024</span><time class="entry-date updated" datetime="2024-10-14T10:48:03+00:00">10.14.2024</time></span></article></div></li><li class="post-item col-md-4"><div class="grid-post swatch-red-white"><article id="post-9820" class="post-showinfo post-9820 post type-post status-publish format-standard hentry category-service-desk-articles"><div class="post-media overlay"></div><div class="post-head small-screen-center"><h2 class="post-title entry-title"> <a href="https://www.visionhelpdesk.com/the-benefits-of-it-customer-service-software.html" title="Permalink to The Benefits of IT Customer Service Software" rel="bookmark"> The Benefits of IT Customer Service Software </a></h2> <small class="post-author"> <a href="https://www.visionhelpdesk.com/author/megha"> Megha Jadhav </a> </small> <small class="post-date"> July 9, 2024 </small><div class="post-icon"><div class="hex hex-big"> <i class="fa fa-file-text"></i></div></div></div><div class="post-body entry-content"><p><img data-lazyloaded="1" src="data:image/svg+xml;base64,PHN2ZyB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciIHdpZHRoPSI4MDAiIGhlaWdodD0iNDE5IiB2aWV3Qm94PSIwIDAgODAwIDQxOSI+PHJlY3Qgd2lkdGg9IjEwMCUiIGhlaWdodD0iMTAwJSIgc3R5bGU9ImZpbGw6I2NmZDRkYjtmaWxsLW9wYWNpdHk6IDAuMTsiLz48L3N2Zz4=" loading="lazy" class="aligncenter wp-image-6237 size-full" title="Customer Support Tools" data-src="https://www.visionhelpdesk.com/wp-content/uploads/2017/01/customer-service-team.jpg" alt="IT Customer Service Software" width="800" height="419" data-srcset="https://www.visionhelpdesk.com/wp-content/uploads/2017/01/customer-service-team.jpg 800w, https://www.visionhelpdesk.com/wp-content/uploads/2017/01/customer-service-team-300x157.jpg 300w, https://www.visionhelpdesk.com/wp-content/uploads/2017/01/customer-service-team-768x402.jpg 768w" data-sizes="(max-width: 800px) 100vw, 800px" /></p><p>If your business has not adopted IT customer service software, doing so should be a priority as part of your digital transformation.</p> <a href="https://www.visionhelpdesk.com/the-benefits-of-it-customer-service-software.html" class="more-link">read more..</a></div><div class="post-extras bordered text-center"><div class="text-center"> <span class="post-category"> <i class="fa fa-folder-open"></i> <a href="https://www.visionhelpdesk.com/category/service-desk-articles" rel="tag">Service Desk Articles</a> </span> <span class="post-tags"> </span> <span class="post-link"> <i class="fa fa-comments"></i> <a href="https://www.visionhelpdesk.com/the-benefits-of-it-customer-service-software.html#respond">No comments</a> </span></div></div> <span class="hide"><span class="author vcard"><span class="fn">Megha Jadhav</span></span><span class="entry-title">The Benefits of IT Customer Service Software</span><time class="entry-date updated" datetime="2024-07-09T11:47:26+00:00">07.09.2024</time></span></article></div></li><li class="post-item col-md-4"><div class="grid-post swatch-red-white"><article id="post-9800" class="post-showinfo post-9800 post type-post status-publish format-standard hentry category-service-desk-articles"><div class="post-media overlay"></div><div class="post-head small-screen-center"><h2 class="post-title entry-title"> <a href="https://www.visionhelpdesk.com/what-the-best-service-desk-will-look-like-in-2024.html" title="Permalink to What the Best Service Desk Will Look Like in 2024" rel="bookmark"> What the Best Service Desk Will Look Like in 2024 </a></h2> <small class="post-author"> <a href="https://www.visionhelpdesk.com/author/megha"> Megha Jadhav </a> </small> <small class="post-date"> January 17, 2024 </small><div class="post-icon"><div class="hex hex-big"> <i class="fa fa-file-text"></i></div></div></div><div class="post-body entry-content"><p><img data-lazyloaded="1" src="data:image/svg+xml;base64,PHN2ZyB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciIHdpZHRoPSIxNjg4IiBoZWlnaHQ9IjExMjUiIHZpZXdCb3g9IjAgMCAxNjg4IDExMjUiPjxyZWN0IHdpZHRoPSIxMDAlIiBoZWlnaHQ9IjEwMCUiIHN0eWxlPSJmaWxsOiNjZmQ0ZGI7ZmlsbC1vcGFjaXR5OiAwLjE7Ii8+PC9zdmc+" loading="lazy" class="aligncenter wp-image-7003 size-full" title="Leading Service Desk Software" data-src="https://www.visionhelpdesk.com/wp-content/uploads/2018/06/FreshserviceAlternative.jpg" alt="Best Service Desk Software 2024" width="1688" height="1125" data-srcset="https://www.visionhelpdesk.com/wp-content/uploads/2018/06/FreshserviceAlternative.jpg 1688w, https://www.visionhelpdesk.com/wp-content/uploads/2018/06/FreshserviceAlternative-300x200.jpg 300w, https://www.visionhelpdesk.com/wp-content/uploads/2018/06/FreshserviceAlternative-768x512.jpg 768w, https://www.visionhelpdesk.com/wp-content/uploads/2018/06/FreshserviceAlternative-1024x682.jpg 1024w" data-sizes="(max-width: 1688px) 100vw, 1688px" /></p><p>Let’s face it—today’s customers have higher standards than ever. They expect fast responses, seamless self-service, and support across all channels and devices. There is a greater need for efficient and advanced service desk software that can meet the new and ever-changing standards of today’s customers.</p> <a href="https://www.visionhelpdesk.com/what-the-best-service-desk-will-look-like-in-2024.html" class="more-link">read more..</a></div><div class="post-extras bordered text-center"><div class="text-center"> <span class="post-category"> <i class="fa fa-folder-open"></i> <a href="https://www.visionhelpdesk.com/category/service-desk-articles" rel="tag">Service Desk Articles</a> </span> <span class="post-tags"> </span> <span class="post-link"> <i class="fa fa-comments"></i> <a href="https://www.visionhelpdesk.com/what-the-best-service-desk-will-look-like-in-2024.html#respond">No comments</a> </span></div></div> <span class="hide"><span class="author vcard"><span class="fn">Megha Jadhav</span></span><span class="entry-title">What the Best Service Desk Will Look Like in 2024</span><time class="entry-date updated" datetime="2024-01-17T09:59:11+00:00">01.17.2024</time></span></article></div></li></ul></div></div></div></div></section> <span class="hide"><span class="author vcard"><span class="fn">Vision Helpdesk</span></span><span class="entry-title">Products</span><time class="entry-date updated" datetime="2015-05-01T12:28:20+00:00">05.01.2015</time></span></article><footer id="footer" role="contentinfo"><section class="section swatch-black-white section-normal has-top"><div class="decor-top"><svg class="decor hidden-xs hidden-sm" height="100%" preserveaspectratio="none" version="1.1" viewbox="0 0 100 100" width="100%" xmlns="http://www.w3.org/2000/svg"> <path d="M0 100 L2 60 L4 100 L6 60 L8 100 L10 60 L12 100 L14 60 L16 100 L18 60 L20 100 L22 60 L24 100 L26 60 L28 100 L30 60 L32 100 L34 60 L36 100 L38 60 L40 100 L42 60 L44 100 L46 60 L48 100 L50 60 L52 100 L54 60 L56 100 L58 60 L60 100 L62 60 L64 100 L66 60 L68 100 L70 60 L72 100 L74 60 L76 100 L78 60 L80 100 L82 60 L84 100 L86 60 L88 100 L90 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href="https://www.visionhelpdesk.com/simplify-client-support-processes-with-vision-helpdesks-customer-support-tools.html" title="Simplify Client Support Processes with Vision Helpdesk’s Customer Support Tools">Simplify Client Support Processes with Vision Helpdesk’s Customer Support Tools</a> <small> 17 June 2024 </small></li><li><div class="post-icon"> <i class="fa fa-file-text"></i></div> <a href="https://www.visionhelpdesk.com/comparing-zendesk-vs-freshdesk-vs-vision-helpdesk.html" title="Comparing Zendesk vs. Freshdesk vs. Vision Helpdesk">Comparing Zendesk vs. Freshdesk vs. Vision Helpdesk</a> <small> 05 April 2024 </small></li><li><div class="post-icon"> <i class="fa fa-file-text"></i></div> <a href="https://www.visionhelpdesk.com/the-top-live-chat-software-trends-to-expect-in-2024.html" title="The Top Live Chat Software Trends to Expect in 2024">The Top Live Chat Software Trends to Expect in 2024</a> <small> 13 February 2024 </small></li><li><div class="post-icon"> <i class="fa fa-file-text"></i></div> <a href="https://www.visionhelpdesk.com/what-the-best-service-desk-will-look-like-in-2024.html" title="What the Best Service Desk Will Look Like in 2024">What the Best Service Desk Will Look Like in 2024</a> <small> 17 January 2024 </small></li></ul></div></div></div></div></section><section class="section swatch-black-white section-tiny "><div class="container"><div class="row"><div class="col-md-12 text-center"><div id="swatch_social-2" class="sidebar-widget widget_swatch_social"><ul class="unstyled inline small-screen-center social-icons social-background social-normal"><li><a target="_blank" data-iconcolor="#3b5998" href="https://www.facebook.com/VisionHelpdesk"><i class="fa fa-facebook"></i></a></li><li><a target="_blank" data-iconcolor="#00acee" href="https://twitter.com/visionhelpdesk"><i class="fa fa-twitter"></i></a></li><li><a target="_blank" data-iconcolor="#E45135" href="https://plus.google.com/+Visionhelpdesk"><i class="fa 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