All Hands Man your Battle Stations - Sorry™ Help Center

<!DOCTYPE html> <html> <head> <meta charset="utf-8"/> <title>All Hands Man your Battle Stations - Sorry™ Help Center</title> <meta name="viewport" content="width=device-width, maximum-scale=1"/> <meta name="apple-mobile-web-app-capable" content="yes"/> <meta name="format-detection" content="telephone=no"> <meta name="description" content="When things happen to your service, it's important that you bring the team together and get everyone up to speed. Bring everyone together We talked in our plann"/> <meta name="author" content="SorryApp Ltd"/> <link rel="canonical" href="https://help.sorryapp.com/article/17-all-hands-man-your-battle-stations"/> <meta name="twitter:card" content="summary"/> <meta name="twitter:title" content="All Hands Man your Battle Stations" /> <meta name="twitter:description" content="When things happen to your service, it's important that you bring the team together and get everyone up to speed. 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The first step in responding to a crisis is to get everyone together and talking.</p> <br> <br> <h1 id="h_300435ce2a">Take stock of the facts</h1> <p>Ensure everyone understands the current situation before you go about your individual roles. If anyone on the team has questions, now is the time to ask them.</p> <p>You’re now ready for battle; it’s time for the members of the team to start fighting the fire.</p> <br> <h2 id="h_54c1466e88">Take Aways</h2> <ul> <li>Turn on the bat-signal, get everyone together.</li> <li>Bring everyone up to speed before they begin.</li> </ul> <br> <p>Next Chapter ></p> <p><a href="//help.sorryapp.com/article/18-get-the-word-out">Get the Word Out</a></p> </article> <div class="articleRatings" data-article-url="https://help.sorryapp.com/article/17-all-hands-man-your-battle-stations"> <span class="articleRatings-question">Did this answer your question?</span> <span class="articleRatings-feedback"> <span class="articleRatings-feedback-tick"> <svg height="20" viewBox="0 0 20 20" width="20" xmlns="http://www.w3.org/2000/svg"> <path d="m8 14a.997.997 0 0 1 -.707-.293l-2-2a.999.999 0 1 1 1.414-1.414l1.293 1.293 4.293-4.293a.999.999 0 1 1 1.414 1.414l-5 5a.997.997 0 0 1 -.707.293" fill="#2CC683" fill-rule="evenodd"/> </svg> </span> <span class="articleRatings-feedback-message">Thanks for the feedback</span> </span> <span class="articleRatings-failure">There was a problem submitting your feedback. Please try again later.</span> <div class="articleRatings-actions"> <button class="rateAction rateAction--positive" data-rating="positive"> <span class="sr-only">Yes</span> <span class="rating-face"> <svg xmlns="http://www.w3.org/2000/svg" width="24" height="24"> <path fill-rule="evenodd" d="M5.538 14.026A19.392 19.392 0 0 1 12 12.923c2.26 0 4.432.388 6.462 1.103-1.087 2.61-3.571 4.436-6.462 4.436-2.891 0-5.375-1.825-6.462-4.436zm1.847-3.872a1.846 1.846 0 1 1 0-3.692 1.846 1.846 0 0 1 0 3.692zm9.23 0a1.846 1.846 0 1 1 0-3.692 1.846 1.846 0 0 1 0 3.692z"/> </svg> </span> </button> <button class="rateAction rateAction--negative" data-rating="negative"> <span class="sr-only">No</span> <span class="rating-face"> <svg xmlns="http://www.w3.org/2000/svg" width="24" height="24"> <path fill-rule="evenodd" d="M7.385 13.846a1.846 1.846 0 1 1 0-3.692 1.846 1.846 0 0 1 0 3.692zm9.23 0a1.846 1.846 0 1 1 0-3.692 1.846 1.846 0 0 1 0 3.692zm-.967 4.95a.992.992 0 0 1-.615-.212c-1.701-1.349-4.364-1.349-6.065 0a.998.998 0 0 1-1.36-.123.895.895 0 0 1 .127-1.3A6.897 6.897 0 0 1 12 15.692c1.555 0 3.069.521 4.266 1.467.41.326.467.909.127 1.3a.982.982 0 0 1-.745.335z"/> </svg> </span> </button> </div> </div> <section class="articleFoot"> <i class="icon-contact"></i> <p class="help">Still need help? <a id="sbContact" href="#" class="contactUs" onclick="window.Beacon('open')">Contact Us</a> <a id="sbContactMobile" href="#" class="contactUs" onclick="window.Beacon('open')">Contact Us</a> </p> <time class="lu" datetime=2023-11-21 >Last updated on November 21, 2023</time> </section> </div> </section> <aside id="sidebar" class="span3"> <form action="/search" method="GET" id="searchBar" class="sm" autocomplete="off"> <input type="hidden" name="collectionId" value="655b8b64269f6d3ac5048e36"/> <input type="text" name="query" title="search-query" class="search-query" placeholder="Search" value="" aria-label="Search" /> <button type="submit"> <span class="sr-only">Toggle Search</span> <i class="icon-search"></i> </button> <div id="serp-dd" style="display: none;" class="sb"> <ul class="result"> </ul> </div> </form> <h3>Categories</h3> <ul class="nav nav-list"> <li ><a href="/category/11-part-one-the-calm-before-the-storm">Part One: The calm before the storm <i class="icon-arrow"></i></a></li> <li class="active" ><a href="/category/16-part-two-riding-the-waves">Part Two: Riding the waves <i class="icon-arrow"></i></a></li> <li ><a href="/category/21-part-three-dealing-with-the-aftermath">Part Three: Dealing with the aftermath <i class="icon-arrow"></i></a></li> </ul> </aside> </div> <div id="noResults" style="display:none;">No results found</div> <footer> <p>© <a href="https://www.sorryapp.com/">SorryApp Ltd</a> 2024. <span>Powered by <a rel="nofollow noopener noreferrer" href="https://www.helpscout.com/docs-refer/?co=SorryApp+Ltd&utm_source=docs&utm_medium=footerlink&utm_campaign=Docs+Branding" target="_blank">Help Scout</a></span> </p> </footer> </section> <script id="beaconLoader" type="text/javascript">!function(e,t,n){function a(){var e=t.getElementsByTagName("script")[0],n=t.createElement("script");n.type="text/javascript",n.async=!0,n.src="https://beacon-v2.helpscout.net",e.parentNode.insertBefore(n,e)}if(e.Beacon=n=function(t,n,a){e.Beacon.readyQueue.push({method:t,options:n,data:a})},n.readyQueue=[],"complete"===t.readyState)return a();e.attachEvent?e.attachEvent("onload",a):e.addEventListener("load",a,!1)}(window,document,window.Beacon||function(){});</script> <script type="text/javascript">window.Beacon('init', 'e8ca7872-e08b-4602-a908-f3cf0fbe0c42')</script> <script type="text/javascript"> function hashChanged() { var hash = window.location.hash.substring(1); if (hash === 'contact') { window.Beacon('open') } } if (window.location.hash) { hashChanged() } window.onhashchange = function () { hashChanged() } window.addEventListener('hashchange', hashChanged, false); </script> <script src="//d3eto7onm69fcz.cloudfront.net/assets/javascripts/app3.min.js"></script> <script> // keep iOS links from opening safari if(("standalone" in window.navigator) && window.navigator.standalone){ // If you want to prevent remote links in standalone web apps opening Mobile Safari, change 'remotes' to true var noddy, remotes = false; document.addEventListener('click', function(event) { noddy = event.target; while(noddy.nodeName !== "A" && noddy.nodeName !== "HTML") { noddy = noddy.parentNode; } if('href' in noddy && noddy.href.indexOf('http') !== -1 && (noddy.href.indexOf(document.location.host) !== -1 || remotes)){ event.preventDefault(); document.location.href = noddy.href; } },false); } </script> </body> </html>

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All Hands Man your Battle Stations - Sorry™ Help Center