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(min-width: 37.5rem){.ssrcss-1qjbknt-GlobalNavigationItem{-webkit-order:0;-ms-flex-order:0;order:0;}}.ssrcss-1qjbknt-GlobalNavigationItem:hover>*>*::after,.ssrcss-1qjbknt-GlobalNavigationItem:focus>*>*::after,.ssrcss-1qjbknt-GlobalNavigationItem[data-open='true']{width:100%;opacity:100%;}.ssrcss-i66k04-NavigationLink-LogoLink{display:block;height:100%;line-height:calc(4rem - 0.5rem);-webkit-text-decoration:inherit;text-decoration:inherit;color:inherit;white-space:nowrap;text-align:center;padding:0;margin-top:-0.25rem;width:100%;}.ssrcss-i66k04-NavigationLink-LogoLink:hover .eki2hvo16::after,.ssrcss-i66k04-NavigationLink-LogoLink:focus .eki2hvo16::after,.ssrcss-i66k04-NavigationLink-LogoLink[data-open='true'] .eki2hvo16::after{width:100%;opacity:1;}@media (min-width: 23.4375rem){.ssrcss-i66k04-NavigationLink-LogoLink{text-align:center;min-width:2.5rem;}}@media (min-width: 18.75rem){.ssrcss-i66k04-NavigationLink-LogoLink{width:auto;}}@media (min-width: 37.5rem){.ssrcss-i66k04-NavigationLink-LogoLink{padding-right:0.5rem;margin-right:0.25rem;}}@media (min-width: 63rem){.ssrcss-i66k04-NavigationLink-LogoLink{padding-right:1rem;}}.ssrcss-qm4a7x-LogoIconWrapper{display:-webkit-inline-box;display:-webkit-inline-flex;display:-ms-inline-flexbox;display:inline-flex;height:2.0625rem;vertical-align:middle;}@media (min-width: 22.5rem){.ssrcss-qm4a7x-LogoIconWrapper{height:2.0625rem;}}@media (min-width: 23.4375rem){.ssrcss-qm4a7x-LogoIconWrapper{height:2.0625rem;}}@media (min-width: 25.625rem){.ssrcss-qm4a7x-LogoIconWrapper{height:2.0625rem;width:auto;}}@media (min-width: 37.5rem){.ssrcss-qm4a7x-LogoIconWrapper{height:2.0625rem;width:auto;}}@media (max-width: 25rem){.ssrcss-qm4a7x-LogoIconWrapper{padding:0 0.25rem;}}.ssrcss-o7c2ms-BBCBlocks{height:2rem;max-width:7rem;}@media (min-width: 22.5rem){.ssrcss-o7c2ms-BBCBlocks{height:2rem;}}@media (min-width: 23.4375rem){.ssrcss-o7c2ms-BBCBlocks{height:2rem;}}@media (min-width: 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off;font-size:0.8125rem;line-height:1.2307692307692308;position:relative;display:block;top:0;left:0;z-index:1;padding:1rem;background:#FFFFFF;border:1px solid #8A8C8E;-webkit-text-decoration:none;text-decoration:none;color:inherit;margin:auto;width:-webkit-max-content;width:-moz-max-content;width:max-content;}@media (min-width: 37.5rem){.ssrcss-1mjrbfa-AccessibilityLink:focus{position:absolute;}}.ssrcss-sk8r9t-GlobalNavigationItem{display:-webkit-box;display:-webkit-flex;display:-ms-flexbox;display:flex;margin-top:-0.25rem;-webkit-align-self:center;-ms-flex-item-align:center;align-self:center;}@media (min-width: 18.75rem){.ssrcss-sk8r9t-GlobalNavigationItem{-webkit-order:0;-ms-flex-order:0;order:0;width:auto;}}@media (min-width: 37.5rem){.ssrcss-sk8r9t-GlobalNavigationItem{-webkit-order:0;-ms-flex-order:0;order:0;width:100%;}}.ssrcss-sk8r9t-GlobalNavigationItem:hover>*>*::after,.ssrcss-sk8r9t-GlobalNavigationItem:focus>*>*::after,.ssrcss-sk8r9t-GlobalNavigationItem[data-open='true']{width:100%;opacity:100%;}.ssrcss-j17vi8-AccountOptionsList{display:-webkit-box;display:-webkit-flex;display:-ms-flexbox;display:flex;padding-right:3rem;}@media (min-width: 37.5rem){.ssrcss-j17vi8-AccountOptionsList{padding-right:0;}}.ssrcss-j17vi8-AccountOptionsList >li{display:-webkit-box;display:-webkit-flex;display:-ms-flexbox;display:flex;}.ssrcss-khi21n-GlobalNavigationProduct-GlobalNavigationNonProductItem-GlobalNavigationAccount{color:#000000;text-align:center;height:3.75rem;min-width:2.75rem;display:-webkit-box;display:-webkit-flex;display:-ms-flexbox;display:flex;text-align:left;}.ssrcss-khi21n-GlobalNavigationProduct-GlobalNavigationNonProductItem-GlobalNavigationAccount:focus>*>*::after,.ssrcss-khi21n-GlobalNavigationProduct-GlobalNavigationNonProductItem-GlobalNavigationAccount[data-open='true']{width:100%;opacity:100%;}@media (min-width: 37.5rem){.ssrcss-khi21n-GlobalNavigationProduct-GlobalNavigationNonProductItem-GlobalNavigationAccount{min-width:3rem;}}@media (min-width: 80rem){.ssrcss-khi21n-GlobalNavigationProduct-GlobalNavigationNonProductItem-GlobalNavigationAccount{width:11rem;}}.ssrcss-5fw2ee-AccountComponentWrapper{display:-webkit-box;display:-webkit-flex;display:-ms-flexbox;display:flex;-webkit-box-pack:center;-ms-flex-pack:center;-webkit-justify-content:center;justify-content:center;position:relative;min-width:inherit;width:inherit;}.ssrcss-uwr32o-StyledAccountPlaceholderComponent{height:100%;width:100%;-webkit-align-items:center;-webkit-box-align:center;-ms-flex-align:center;align-items:center;text-align:left;display:inline-block;position:absolute;}html.no-js .ssrcss-uwr32o-StyledAccountPlaceholderComponent{display:none;}.ssrcss-n7m3zs-StyledLoadingPlaceholderWrapper{min-width:inherit;display:-webkit-box;display:-webkit-flex;display:-ms-flexbox;display:flex;-webkit-box-pack:center;-ms-flex-pack:center;-webkit-justify-content:center;justify-content:center;-webkit-align-items:center;-webkit-box-align:center;-ms-flex-align:center;align-items:center;height:100%;}.ssrcss-h8wpjv-StyledAccountPlaceholderIconWrapper{display:inline-block;-webkit-align-self:center;-ms-flex-item-align:center;align-self:center;width:2rem;height:2rem;}@media (min-width: 63rem){.ssrcss-h8wpjv-StyledAccountPlaceholderIconWrapper{width:1.75rem;height:1.75rem;}}.ssrcss-1lgb55w-Skeleton-StyledAccountPlaceholderIcon{background-color:#F6F6F6;overflow:hidden;border-radius:50%;display:-webkit-box;display:-webkit-flex;display:-ms-flexbox;display:flex;-webkit-align-items:center;-webkit-box-align:center;-ms-flex-align:center;align-items:center;width:2rem;height:2rem;}@media (min-width: 63rem){.ssrcss-1lgb55w-Skeleton-StyledAccountPlaceholderIcon{width:1.75rem;height:1.75rem;}}.ssrcss-1z04xmt-StyledLoadingPlaceHolderTextWrapper{display:none;}@media (min-width: 63rem){.ssrcss-1z04xmt-StyledLoadingPlaceHolderTextWrapper{display:-webkit-inline-box;display:-webkit-inline-flex;display:-ms-inline-flexbox;display:inline-flex;height:100%;width:100%;-webkit-align-items:center;-webkit-box-align:center;-ms-flex-align:center;align-items:center;margin-left:0.5rem;}}.ssrcss-82dxfl-Skeleton-StyledLoadingPlaceHolderText{background-color:#F6F6F6;overflow:hidden;width:100%;border-radius:5%;height:0.875rem;}.ssrcss-ancd6v-NavigationLink-AccountLink{display:block;height:100%;line-height:calc(4rem - 0.5rem);-webkit-text-decoration:inherit;text-decoration:inherit;color:inherit;white-space:nowrap;text-align:center;pointer-events:none;opacity:0;box-sizing:border-box;white-space:nowrap;overflow:hidden;text-overflow:ellipsis;min-width:1.25rem;position:relative;-webkit-text-decoration:none;text-decoration:none;display:inline-block;text-align:center;margin-right:0.3125rem;}.ssrcss-ancd6v-NavigationLink-AccountLink:hover .eki2hvo16::after,.ssrcss-ancd6v-NavigationLink-AccountLink:focus .eki2hvo16::after,.ssrcss-ancd6v-NavigationLink-AccountLink[data-open='true'] .eki2hvo16::after{width:100%;opacity:1;}@media (min-width: 23.4375rem){.ssrcss-ancd6v-NavigationLink-AccountLink{text-align:center;min-width:2.5rem;}}.ssrcss-ancd6v-NavigationLink-AccountLink::after{content:'';display:block;background-color:#0071F1;position:absolute;right:0;left:0;bottom:0.625rem;height:0.125rem;width:66%;opacity:0;}@media (forced-colors: active){.ssrcss-ancd6v-NavigationLink-AccountLink:hover,.ssrcss-ancd6v-NavigationLink-AccountLink:focus,.ssrcss-ancd6v-NavigationLink-AccountLink[data-open='true']{margin-bottom:-1px;border-bottom:1px solid currentcolor!important;}}.ssrcss-ancd6v-NavigationLink-AccountLink:hover::after,.ssrcss-ancd6v-NavigationLink-AccountLink:focus::after,.ssrcss-ancd6v-NavigationLink-AccountLink[data-open='true']::after{width:100%;opacity:1;}@media (prefers-reduced-motion: no-preference){.ssrcss-ancd6v-NavigationLink-AccountLink::after{-webkit-transition:width 0.2s,opacity 0.2s;transition:width 0.2s,opacity 0.2s;transition-timing-function:cubic-bezier(0.75, 0, 0.15, 1);}}html.no-js .ssrcss-ancd6v-NavigationLink-AccountLink{opacity:1;pointer-events:all;}@media (min-width: 18.75rem){.ssrcss-ancd6v-NavigationLink-AccountLink{min-width:inherit;margin-right:0;}}@media (min-width: 23.4375rem){.ssrcss-ancd6v-NavigationLink-AccountLink{min-width:3rem;text-align:center;}}@media (min-width: 63rem){.ssrcss-ancd6v-NavigationLink-AccountLink{width:8.5rem;text-align:left;}}@media (min-width: 80rem){.ssrcss-ancd6v-NavigationLink-AccountLink{width:11rem;}}.ssrcss-1xrtdyt-AccountIconWrapper{display:inline-block;width:2rem;height:2rem;vertical-align:-0.6875rem;}@media (min-width: 63rem){.ssrcss-1xrtdyt-AccountIconWrapper{width:1.75rem;height:1.75rem;vertical-align:-0.5625rem;}}.ssrcss-xi5oyi-StyledIcon{display:block;height:100%;width:100%;fill:currentcolor;}.ssrcss-qgttmg-AccountText{position:absolute;overflow:hidden;margin:0;width:1px;height:1px;-webkit-clip-path:inset(100%);clip-path:inset(100%);clip:rect(1px, 1px, 1px, 1px);white-space:nowrap;}@media (min-width: 63rem){.ssrcss-qgttmg-AccountText{position:static;overflow:visible;width:auto;height:auto;-webkit-clip-path:none;clip-path:none;clip:auto;white-space:inherit;margin-left:0.5rem;}}.ssrcss-19sye53-VerticalSeparator{display:none;}@media (min-width: 37.5rem){.ssrcss-19sye53-VerticalSeparator{display:block;border-left:0.0625rem solid #E6E8EA;height:1.5rem;margin-top:1rem;}}.ssrcss-1blxct3-NavigationBarLinkList-En{-webkit-flex:auto;-ms-flex:auto;flex:auto;display:-webkit-box;display:-webkit-flex;display:-ms-flexbox;display:flex;-webkit-box-pack:justify;-webkit-justify-content:space-between;justify-content:space-between;}.ssrcss-1blxct3-NavigationBarLinkList-En >li{display:none;}@media (min-width: 37.5rem){.ssrcss-1blxct3-NavigationBarLinkList-En >li:nth-of-type(8){display:-webkit-box;display:-webkit-flex;display:-ms-flexbox;display:flex;-webkit-box-pack:space-evenly;-ms-flex-pack:space-evenly;-webkit-justify-content:space-evenly;justify-content:space-evenly;}}@media (min-width: 37.5rem){.ssrcss-1blxct3-NavigationBarLinkList-En >li:nth-of-type(1),.ssrcss-1blxct3-NavigationBarLinkList-En li:nth-of-type(2),.ssrcss-1blxct3-NavigationBarLinkList-En li:nth-of-type(3){display:-webkit-box;display:-webkit-flex;display:-ms-flexbox;display:flex;-webkit-box-pack:space-evenly;-ms-flex-pack:space-evenly;-webkit-justify-content:space-evenly;justify-content:space-evenly;}}@media (min-width: 37.5rem){.ssrcss-1blxct3-NavigationBarLinkList-En >li:nth-of-type(4){display:-webkit-box;display:-webkit-flex;display:-ms-flexbox;display:flex;-webkit-box-pack:space-evenly;-ms-flex-pack:space-evenly;-webkit-justify-content:space-evenly;justify-content:space-evenly;}}@media (min-width: 41.25rem){.ssrcss-1blxct3-NavigationBarLinkList-En >li:nth-of-type(5){display:-webkit-box;display:-webkit-flex;display:-ms-flexbox;display:flex;-webkit-box-pack:space-evenly;-ms-flex-pack:space-evenly;-webkit-justify-content:space-evenly;justify-content:space-evenly;}}@media (min-width: 45.5rem){.ssrcss-1blxct3-NavigationBarLinkList-En >li:nth-of-type(6){display:-webkit-box;display:-webkit-flex;display:-ms-flexbox;display:flex;-webkit-box-pack:space-evenly;-ms-flex-pack:space-evenly;-webkit-justify-content:space-evenly;justify-content:space-evenly;}}@media (min-width: 48rem){.ssrcss-1blxct3-NavigationBarLinkList-En >li:nth-of-type(7){display:-webkit-box;display:-webkit-flex;display:-ms-flexbox;display:flex;-webkit-box-pack:space-evenly;-ms-flex-pack:space-evenly;-webkit-justify-content:space-evenly;justify-content:space-evenly;}}.ssrcss-18tl6fu-GlobalNavigationProduct{color:#000000;text-align:center;height:3.75rem;margin-left:0.5rem;}.ssrcss-18tl6fu-GlobalNavigationProduct:focus>*>*::after,.ssrcss-18tl6fu-GlobalNavigationProduct[data-open='true']{width:100%;opacity:100%;}@media (min-width: 37.5rem){.ssrcss-18tl6fu-GlobalNavigationProduct{min-width:3rem;}}.ssrcss-1yfeg7m-NavigationLink{display:block;height:100%;line-height:calc(4rem - 0.5rem);-webkit-text-decoration:inherit;text-decoration:inherit;color:inherit;white-space:nowrap;text-align:center;}.ssrcss-1yfeg7m-NavigationLink:hover .eki2hvo16::after,.ssrcss-1yfeg7m-NavigationLink:focus .eki2hvo16::after,.ssrcss-1yfeg7m-NavigationLink[data-open='true'] .eki2hvo16::after{width:100%;opacity:1;}@media (min-width: 23.4375rem){.ssrcss-1yfeg7m-NavigationLink{text-align:center;min-width:2.5rem;}}.ssrcss-1rvz278-NavItemHoverState{position:relative;-webkit-text-decoration:none;text-decoration:none;display:inline-block;}.ssrcss-1rvz278-NavItemHoverState::after{content:'';display:block;background-color:#000000;position:absolute;right:0;left:0;bottom:0.375rem;height:0.125rem;width:66%;opacity:0;}@media (forced-colors: active){.ssrcss-1rvz278-NavItemHoverState:hover,.ssrcss-1rvz278-NavItemHoverState:focus,.ssrcss-1rvz278-NavItemHoverState[data-open='true']{margin-bottom:-1px;border-bottom:1px solid currentcolor!important;}}.ssrcss-1rvz278-NavItemHoverState:hover::after,.ssrcss-1rvz278-NavItemHoverState:focus::after,.ssrcss-1rvz278-NavItemHoverState[data-open='true']::after{width:100%;opacity:1;}@media (prefers-reduced-motion: no-preference){.ssrcss-1rvz278-NavItemHoverState::after{-webkit-transition:width 0.2s,opacity 0.2s;transition:width 0.2s,opacity 0.2s;transition-timing-function:cubic-bezier(0.75, 0, 0.15, 1);}}.ssrcss-f4w0g1-GlobalNavigationProduct{color:#000000;text-align:center;height:3.75rem;}.ssrcss-f4w0g1-GlobalNavigationProduct:focus>*>*::after,.ssrcss-f4w0g1-GlobalNavigationProduct[data-open='true']{width:100%;opacity:100%;}@media (min-width: 37.5rem){.ssrcss-f4w0g1-GlobalNavigationProduct{min-width:3rem;}}.ssrcss-c32wmt-NavItemHoverState{position:relative;-webkit-text-decoration:none;text-decoration:none;display:inline-block;}.ssrcss-c32wmt-NavItemHoverState::after{content:'';display:block;background-color:#EB1212;position:absolute;right:0;left:0;bottom:0.375rem;height:0.125rem;width:66%;opacity:0;}@media (forced-colors: active){.ssrcss-c32wmt-NavItemHoverState:hover,.ssrcss-c32wmt-NavItemHoverState:focus,.ssrcss-c32wmt-NavItemHoverState[data-open='true']{margin-bottom:-1px;border-bottom:1px solid currentcolor!important;}}.ssrcss-c32wmt-NavItemHoverState:hover::after,.ssrcss-c32wmt-NavItemHoverState:focus::after,.ssrcss-c32wmt-NavItemHoverState[data-open='true']::after{width:100%;opacity:1;}@media (prefers-reduced-motion: no-preference){.ssrcss-c32wmt-NavItemHoverState::after{-webkit-transition:width 0.2s,opacity 0.2s;transition:width 0.2s,opacity 0.2s;transition-timing-function:cubic-bezier(0.75, 0, 0.15, 1);}}.ssrcss-hv3vcc-NavItemHoverState{position:relative;-webkit-text-decoration:none;text-decoration:none;display:inline-block;}.ssrcss-hv3vcc-NavItemHoverState::after{content:'';display:block;background-color:#FFD230;position:absolute;right:0;left:0;bottom:0.375rem;height:0.125rem;width:66%;opacity:0;}@media (forced-colors: active){.ssrcss-hv3vcc-NavItemHoverState:hover,.ssrcss-hv3vcc-NavItemHoverState:focus,.ssrcss-hv3vcc-NavItemHoverState[data-open='true']{margin-bottom:-1px;border-bottom:1px solid currentcolor!important;}}.ssrcss-hv3vcc-NavItemHoverState:hover::after,.ssrcss-hv3vcc-NavItemHoverState:focus::after,.ssrcss-hv3vcc-NavItemHoverState[data-open='true']::after{width:100%;opacity:1;}@media (prefers-reduced-motion: no-preference){.ssrcss-hv3vcc-NavItemHoverState::after{-webkit-transition:width 0.2s,opacity 0.2s;transition:width 0.2s,opacity 0.2s;transition-timing-function:cubic-bezier(0.75, 0, 0.15, 1);}}.ssrcss-8y8dal-NavItemHoverState{position:relative;-webkit-text-decoration:none;text-decoration:none;display:inline-block;}.ssrcss-8y8dal-NavItemHoverState::after{content:'';display:block;background-color:#AAFF00;position:absolute;right:0;left:0;bottom:0.375rem;height:0.125rem;width:66%;opacity:0;}@media (forced-colors: active){.ssrcss-8y8dal-NavItemHoverState:hover,.ssrcss-8y8dal-NavItemHoverState:focus,.ssrcss-8y8dal-NavItemHoverState[data-open='true']{margin-bottom:-1px;border-bottom:1px solid currentcolor!important;}}.ssrcss-8y8dal-NavItemHoverState:hover::after,.ssrcss-8y8dal-NavItemHoverState:focus::after,.ssrcss-8y8dal-NavItemHoverState[data-open='true']::after{width:100%;opacity:1;}@media (prefers-reduced-motion: no-preference){.ssrcss-8y8dal-NavItemHoverState::after{-webkit-transition:width 0.2s,opacity 0.2s;transition:width 0.2s,opacity 0.2s;transition-timing-function:cubic-bezier(0.75, 0, 0.15, 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1);}}.ssrcss-45jvgy-NavItemHoverState{position:relative;-webkit-text-decoration:none;text-decoration:none;display:inline-block;}.ssrcss-45jvgy-NavItemHoverState::after{content:'';display:block;background-color:#0052A1;position:absolute;right:0;left:0;bottom:0.375rem;height:0.125rem;width:66%;opacity:0;}@media (forced-colors: active){.ssrcss-45jvgy-NavItemHoverState:hover,.ssrcss-45jvgy-NavItemHoverState:focus,.ssrcss-45jvgy-NavItemHoverState[data-open='true']{margin-bottom:-1px;border-bottom:1px solid currentcolor!important;}}.ssrcss-45jvgy-NavItemHoverState:hover::after,.ssrcss-45jvgy-NavItemHoverState:focus::after,.ssrcss-45jvgy-NavItemHoverState[data-open='true']::after{width:100%;opacity:1;}@media (prefers-reduced-motion: no-preference){.ssrcss-45jvgy-NavItemHoverState::after{-webkit-transition:width 0.2s,opacity 0.2s;transition:width 0.2s,opacity 0.2s;transition-timing-function:cubic-bezier(0.75, 0, 0.15, 1);}}.ssrcss-wtx82e-NavItemHoverState{position:relative;-webkit-text-decoration:none;text-decoration:none;display:inline-block;}.ssrcss-wtx82e-NavItemHoverState::after{content:'';display:block;background-color:#589E50;position:absolute;right:0;left:0;bottom:0.375rem;height:0.125rem;width:66%;opacity:0;}@media (forced-colors: active){.ssrcss-wtx82e-NavItemHoverState:hover,.ssrcss-wtx82e-NavItemHoverState:focus,.ssrcss-wtx82e-NavItemHoverState[data-open='true']{margin-bottom:-1px;border-bottom:1px solid currentcolor!important;}}.ssrcss-wtx82e-NavItemHoverState:hover::after,.ssrcss-wtx82e-NavItemHoverState:focus::after,.ssrcss-wtx82e-NavItemHoverState[data-open='true']::after{width:100%;opacity:1;}@media (prefers-reduced-motion: no-preference){.ssrcss-wtx82e-NavItemHoverState::after{-webkit-transition:width 0.2s,opacity 0.2s;transition:width 0.2s,opacity 0.2s;transition-timing-function:cubic-bezier(0.75, 0, 0.15, 1);}}.ssrcss-o07jwc-GlobalNavigationProduct{color:#000000;text-align:center;height:3.75rem;}.ssrcss-o07jwc-GlobalNavigationProduct:focus>*>*::after,.ssrcss-o07jwc-GlobalNavigationProduct[data-open='true']{width:100%;opacity:100%;}@media (min-width: 37.5rem){.ssrcss-o07jwc-GlobalNavigationProduct{min-width:3rem;}}@media (min-width: 37.5rem){.ssrcss-o07jwc-GlobalNavigationProduct#more-menu-button{display:-webkit-box;display:-webkit-flex;display:-ms-flexbox;display:flex;max-width:3rem;-webkit-box-pack:end;-ms-flex-pack:end;-webkit-justify-content:flex-end;justify-content:flex-end;}}.ssrcss-1qxzppn-NavigationLink-MenuToggleControlLink{display:block;height:100%;line-height:calc(4rem - 0.5rem);-webkit-text-decoration:inherit;text-decoration:inherit;color:inherit;white-space:nowrap;text-align:center;min-width:1.25rem;margin-top:-0.25rem;}.ssrcss-1qxzppn-NavigationLink-MenuToggleControlLink:hover .eki2hvo16::after,.ssrcss-1qxzppn-NavigationLink-MenuToggleControlLink:focus 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active){.ssrcss-1loutj3-NavItemHoverState:hover,.ssrcss-1loutj3-NavItemHoverState:focus,.ssrcss-1loutj3-NavItemHoverState[data-open='true']{margin-bottom:-1px;border-bottom:1px solid currentcolor!important;}}.ssrcss-1loutj3-NavItemHoverState:hover::after,.ssrcss-1loutj3-NavItemHoverState:focus::after,.ssrcss-1loutj3-NavItemHoverState[data-open='true']::after{width:100%;opacity:1;}@media (prefers-reduced-motion: no-preference){.ssrcss-1loutj3-NavItemHoverState::after{-webkit-transition:width 0.2s,opacity 0.2s;transition:width 0.2s,opacity 0.2s;transition-timing-function:cubic-bezier(0.75, 0, 0.15, 1);}}@media ( min-width: 37.5rem){.ssrcss-1loutj3-NavItemHoverState{width:2rem;}}.ssrcss-13dpa8i-DotsMenuIconWrapper{display:none;}@media (min-width: 37.5rem){.ssrcss-13dpa8i-DotsMenuIconWrapper{display:inline-block;width:1.25rem;height:0.25rem;}.ssrcss-13dpa8i-DotsMenuIconWrapper>svg{vertical-align:0.1875rem;}}.ssrcss-7jj1a6-LastGlobalNavigationItem{display:-webkit-box;display:-webkit-flex;display:-ms-flexbox;display:flex;-webkit-order:2;-ms-flex-order:2;order:2;-webkit-align-self:center;-ms-flex-item-align:center;align-self:center;padding-left:0;}@media (min-width: 37.5rem){.ssrcss-7jj1a6-LastGlobalNavigationItem{-webkit-order:0;-ms-flex-order:0;order:0;}}@media (min-width: 37.5rem){.ssrcss-7jj1a6-LastGlobalNavigationItem{padding-left:0;}}.ssrcss-1w3za5i-GlobalNavigationItem-GlobalNavigationBurger{display:-webkit-box;display:-webkit-flex;display:-ms-flexbox;display:flex;margin-top:-0.25rem;-webkit-align-self:center;-ms-flex-item-align:center;align-self:center;width:2rem;}@media (min-width: 18.75rem){.ssrcss-1w3za5i-GlobalNavigationItem-GlobalNavigationBurger{width:auto;}}@media (min-width: 37.5rem){.ssrcss-1w3za5i-GlobalNavigationItem-GlobalNavigationBurger{-webkit-order:0;-ms-flex-order:0;order:0;}}.ssrcss-1w3za5i-GlobalNavigationItem-GlobalNavigationBurger:hover>*>*::after,.ssrcss-1w3za5i-GlobalNavigationItem-GlobalNavigationBurger:focus>*>*::after,.ssrcss-1w3za5i-GlobalNavigationItem-GlobalNavigationBurger[data-open='true']{width:100%;opacity:100%;}@media (min-width: 18.75rem){.ssrcss-1w3za5i-GlobalNavigationItem-GlobalNavigationBurger{width:2.5rem;}}@media (min-width: 23.4375rem){.ssrcss-1w3za5i-GlobalNavigationItem-GlobalNavigationBurger{width:3rem;}}@media (min-width: 37.5rem){.ssrcss-1w3za5i-GlobalNavigationItem-GlobalNavigationBurger{display:none;}}.ssrcss-1myt22i-BurgerMenuIconWrapper{display:-webkit-inline-box;display:-webkit-inline-flex;display:-ms-inline-flexbox;display:inline-flex;width:1.5rem;height:1.375rem;vertical-align:-0.5em;-webkit-box-pack:space-evenly;-ms-flex-pack:space-evenly;-webkit-justify-content:space-evenly;justify-content:space-evenly;}@media (min-width: 37.5rem){.ssrcss-1myt22i-BurgerMenuIconWrapper{display:none;}}.ssrcss-fbjoge-GlobalNavigationItem{display:-webkit-box;display:-webkit-flex;display:-ms-flexbox;display:flex;margin-top:-0.25rem;-webkit-align-self:center;-ms-flex-item-align:center;align-self:center;}@media (min-width: 18.75rem){.ssrcss-fbjoge-GlobalNavigationItem{width:auto;}}@media (min-width: 37.5rem){.ssrcss-fbjoge-GlobalNavigationItem{-webkit-order:0;-ms-flex-order:0;order:0;}}.ssrcss-fbjoge-GlobalNavigationItem:hover>*>*::after,.ssrcss-fbjoge-GlobalNavigationItem:focus>*>*::after,.ssrcss-fbjoge-GlobalNavigationItem[data-open='true']{width:100%;opacity:100%;}.ssrcss-1bujrf4-NavigationLink-SearchLink{display:block;height:100%;line-height:calc(4rem - 0.5rem);-webkit-text-decoration:inherit;text-decoration:inherit;color:inherit;white-space:nowrap;text-align:center;background:none;min-width:1.25rem;text-align:center;margin-top:-0.25rem;position:relative;-webkit-text-decoration:none;text-decoration:none;display:inline-block;}.ssrcss-1bujrf4-NavigationLink-SearchLink:hover .eki2hvo16::after,.ssrcss-1bujrf4-NavigationLink-SearchLink:focus .eki2hvo16::after,.ssrcss-1bujrf4-NavigationLink-SearchLink[data-open='true'] .eki2hvo16::after{width:100%;opacity:1;}@media (min-width: 23.4375rem){.ssrcss-1bujrf4-NavigationLink-SearchLink{text-align:center;min-width:2.5rem;}}.ssrcss-1bujrf4-NavigationLink-SearchLink::after{content:'';display:block;background-color:#000000;position:absolute;right:0;left:0;bottom:0.375rem;height:0.125rem;width:66%;opacity:0;}@media (forced-colors: active){.ssrcss-1bujrf4-NavigationLink-SearchLink:hover,.ssrcss-1bujrf4-NavigationLink-SearchLink:focus,.ssrcss-1bujrf4-NavigationLink-SearchLink[data-open='true']{margin-bottom:-1px;border-bottom:1px solid currentcolor!important;}}.ssrcss-1bujrf4-NavigationLink-SearchLink:hover::after,.ssrcss-1bujrf4-NavigationLink-SearchLink:focus::after,.ssrcss-1bujrf4-NavigationLink-SearchLink[data-open='true']::after{width:100%;opacity:1;}@media (prefers-reduced-motion: no-preference){.ssrcss-1bujrf4-NavigationLink-SearchLink::after{-webkit-transition:width 0.2s,opacity 0.2s;transition:width 0.2s,opacity 0.2s;transition-timing-function:cubic-bezier(0.75, 0, 0.15, 1);}}@media (min-width: 18.75rem){.ssrcss-1bujrf4-NavigationLink-SearchLink{min-width:2.75rem;}}@media (min-width: 23.4375rem){.ssrcss-1bujrf4-NavigationLink-SearchLink{min-width:3rem;width:3rem;text-align:center;}}@media (min-width: 80rem){.ssrcss-1bujrf4-NavigationLink-SearchLink{background:#E6E8EA;display:-webkit-box;display:-webkit-flex;display:-ms-flexbox;display:flex;-webkit-align-items:center;-webkit-box-align:center;-ms-flex-align:center;align-items:center;height:1rem;padding:0.75rem 0.625rem;margin-left:0.5rem;min-width:11.25rem;}.ssrcss-1bujrf4-NavigationLink-SearchLink::after{display:none;}}.ssrcss-mwl823-IconWrapper-SearchIconWrapper{display:inline-block;width:1.625rem;height:1.625rem;vertical-align:middle;color:#000000;width:1.75rem;height:1.8125rem;}@media (min-width: 80rem){.ssrcss-mwl823-IconWrapper-SearchIconWrapper{width:1.375rem;height:1.375rem;}}@media (min-width: 80rem){.ssrcss-mwl823-IconWrapper-SearchIconWrapper{width:1rem;height:1rem;vertical-align:-0.25rem;}}.ssrcss-pz7t8-SearchText{padding-left:0.5rem;color:#000000;position:absolute;overflow:hidden;margin:0;width:1px;height:1px;-webkit-clip-path:inset(100%);clip-path:inset(100%);clip:rect(1px, 1px, 1px, 1px);white-space:nowrap;}@media ( min-width: 80rem){.ssrcss-pz7t8-SearchText{position:static;overflow:visible;width:auto;height:auto;-webkit-clip-path:none;clip-path:none;clip:auto;white-space:inherit;}}.ssrcss-91jqb8-GlobalNavigationDrawer{overflow:hidden;visibility:hidden;}@media (prefers-reduced-motion: no-preference){.ssrcss-91jqb8-GlobalNavigationDrawer>*{transition-property:max-height,height;transition-timing-function:cubic-bezier(0.75, 0, 0.15, 1);transition-delay:0s,0s,0.4s;transition-duration:0.4s,0.4s,0s;transition-property:max-height,height,display;}@media (min-width: 37.5rem){.ssrcss-91jqb8-GlobalNavigationDrawer>*{transition-duration:0.2s,0.2s,0s;}}}.ssrcss-91jqb8-GlobalNavigationDrawer:focus{outline:5px auto -webkit-focus-ring-color;}.ssrcss-2hb8z7-GlobalNavigationMoreMenu{height:0;}.ssrcss-2hb8z7-GlobalNavigationMoreMenu:target{visibility:visible;display:block;height:auto;}@media (min-width: 18.75rem){.ssrcss-2hb8z7-GlobalNavigationMoreMenu:target{height:28rem;}}@media (min-width: 37.5rem){.ssrcss-2hb8z7-GlobalNavigationMoreMenu:target{height:4.0625rem;}}@media (min-width: 37.5rem){.ssrcss-2hb8z7-GlobalNavigationMoreMenu:target{height:8.125rem;}}@media (min-width: 41.25rem){.ssrcss-2hb8z7-GlobalNavigationMoreMenu:target{height:4.0625rem;}}.ssrcss-1obp207-MenuWrapper{display:-webkit-box;display:-webkit-flex;display:-ms-flexbox;display:flex;-webkit-box-pack:justify;-webkit-justify-content:space-between;justify-content:space-between;}.ssrcss-1pnyklo-MenuLinkList-En{display:-webkit-box;display:-webkit-flex;display:-ms-flexbox;display:flex;-webkit-flex:auto;-ms-flex:auto;flex:auto;-webkit-align-items:center;-webkit-box-align:center;-ms-flex-align:center;align-items:center;-webkit-box-flex-wrap:wrap;-webkit-flex-wrap:wrap;-ms-flex-wrap:wrap;flex-wrap:wrap;}.ssrcss-1pnyklo-MenuLinkList-En:focus{outline:none;}.ssrcss-1pnyklo-MenuLinkList-En>li{display:-webkit-box;display:-webkit-flex;display:-ms-flexbox;display:flex;-webkit-align-items:center;-webkit-box-align:center;-ms-flex-align:center;align-items:center;-webkit-flex-basis:50%;-ms-flex-preferred-size:50%;flex-basis:50%;}@media (min-width: 37.5rem){.ssrcss-1pnyklo-MenuLinkList-En>li{-webkit-flex-basis:auto;-ms-flex-preferred-size:auto;flex-basis:auto;}}@supports (display: grid){.ssrcss-1pnyklo-MenuLinkList-En{display:grid;grid-gap:0 0.5rem;gap:0 0.5rem;}@media (min-width: 18.75rem){.ssrcss-1pnyklo-MenuLinkList-En{grid-template-columns:repeat(2, minmax(7.5rem, 1fr));}}@media (min-width: 37.5rem){.ssrcss-1pnyklo-MenuLinkList-En{display:-webkit-box;display:-webkit-flex;display:-ms-flexbox;display:flex;-webkit-box-flex-wrap:wrap;-webkit-flex-wrap:wrap;-ms-flex-wrap:wrap;flex-wrap:wrap;}}.ssrcss-1pnyklo-MenuLinkList-En>li{min-width:initial;}}@media (min-width: 37.5rem){.ssrcss-1pnyklo-MenuLinkList-En >li:nth-of-type(1),.ssrcss-1pnyklo-MenuLinkList-En li:nth-of-type(2),.ssrcss-1pnyklo-MenuLinkList-En li:nth-of-type(3){display:none;}}@media (min-width: 37.5rem){.ssrcss-1pnyklo-MenuLinkList-En >li{padding-right:1.25rem;}.ssrcss-1pnyklo-MenuLinkList-En >li:nth-of-type(4){display:none;}}@media (min-width: 41.25rem){.ssrcss-1pnyklo-MenuLinkList-En >li:nth-of-type(5){display:none;}}@media (min-width: 45.5rem){.ssrcss-1pnyklo-MenuLinkList-En >li:nth-of-type(6){display:none;}}@media (min-width: 48rem){.ssrcss-1pnyklo-MenuLinkList-En >li:nth-of-type(7){display:none;}}.ssrcss-1smaim7-MenuLinkListItem{height:1.75rem;margin:0.25rem 0;-webkit-align-items:stretch;-webkit-box-align:stretch;-ms-flex-align:stretch;align-items:stretch;}@media (min-width: 18.75rem){.ssrcss-1smaim7-MenuLinkListItem{height:3.5rem;}}.ssrcss-1smaim7-MenuLinkListItem:focus>*::after,.ssrcss-1smaim7-MenuLinkListItem[data-open='true']{width:100%;opacity:100%;}.ssrcss-pt9t4a-MenuLink{font-size:1rem;line-height:1.375;display:-webkit-box;display:-webkit-flex;display:-ms-flexbox;display:flex;-webkit-box-pack:center;-ms-flex-pack:center;-webkit-justify-content:center;justify-content:center;-webkit-align-items:center;-webkit-box-align:center;-ms-flex-align:center;align-items:center;margin:0.125rem;-webkit-text-decoration:inherit;text-decoration:inherit;color:#000000;white-space:nowrap;position:relative;height:100%;}.ssrcss-pt9t4a-MenuLink::after{content:'';display:block;background-color:#141414;position:absolute;right:0;left:0;bottom:0.125rem;height:0.125rem;width:0;opacity:0;}@media (min-width: 18.75rem){.ssrcss-pt9t4a-MenuLink::after{bottom:0.5rem;}}.ssrcss-pt9t4a-MenuLink:hover::after,.ssrcss-pt9t4a-MenuLink:focus::after,.ssrcss-pt9t4a-MenuLink[data-open='true']::after{width:100%;opacity:1;}@media (min-width: 37.5rem){.ssrcss-pt9t4a-MenuLink{font-size:0.8125rem;line-height:1.2307692307692308;}}@media (min-width: 56.25rem){.ssrcss-pt9t4a-MenuLink{margin:0.375rem;}}@media (prefers-reduced-motion: no-preference){.ssrcss-pt9t4a-MenuLink::after{-webkit-transition:width 0.2s,opacity 0.2s;transition:width 0.2s,opacity 0.2s;transition-timing-function:cubic-bezier(0.75, 0, 0.15, 1);}}.ssrcss-10zs8ef-MenuLink{font-size:1rem;line-height:1.375;display:-webkit-box;display:-webkit-flex;display:-ms-flexbox;display:flex;-webkit-box-pack:center;-ms-flex-pack:center;-webkit-justify-content:center;justify-content:center;-webkit-align-items:center;-webkit-box-align:center;-ms-flex-align:center;align-items:center;margin:0.125rem;-webkit-text-decoration:inherit;text-decoration:inherit;color:#000000;white-space:nowrap;position:relative;height:100%;}.ssrcss-10zs8ef-MenuLink::after{content:'';display:block;background-color:#EB1212;position:absolute;right:0;left:0;bottom:0.125rem;height:0.125rem;width:0;opacity:0;}@media (min-width: 18.75rem){.ssrcss-10zs8ef-MenuLink::after{bottom:0.5rem;}}.ssrcss-10zs8ef-MenuLink:hover::after,.ssrcss-10zs8ef-MenuLink:focus::after,.ssrcss-10zs8ef-MenuLink[data-open='true']::after{width:100%;opacity:1;}@media (min-width: 37.5rem){.ssrcss-10zs8ef-MenuLink{font-size:0.8125rem;line-height:1.2307692307692308;}}@media (min-width: 56.25rem){.ssrcss-10zs8ef-MenuLink{margin:0.375rem;}}@media (prefers-reduced-motion: no-preference){.ssrcss-10zs8ef-MenuLink::after{-webkit-transition:width 0.2s,opacity 0.2s;transition:width 0.2s,opacity 0.2s;transition-timing-function:cubic-bezier(0.75, 0, 0.15, 1);}}.ssrcss-1l2ctwi-MenuLink{font-size:1rem;line-height:1.375;display:-webkit-box;display:-webkit-flex;display:-ms-flexbox;display:flex;-webkit-box-pack:center;-ms-flex-pack:center;-webkit-justify-content:center;justify-content:center;-webkit-align-items:center;-webkit-box-align:center;-ms-flex-align:center;align-items:center;margin:0.125rem;-webkit-text-decoration:inherit;text-decoration:inherit;color:#000000;white-space:nowrap;position:relative;height:100%;}.ssrcss-1l2ctwi-MenuLink::after{content:'';display:block;background-color:#FFD230;position:absolute;right:0;left:0;bottom:0.125rem;height:0.125rem;width:0;opacity:0;}@media (min-width: 18.75rem){.ssrcss-1l2ctwi-MenuLink::after{bottom:0.5rem;}}.ssrcss-1l2ctwi-MenuLink:hover::after,.ssrcss-1l2ctwi-MenuLink:focus::after,.ssrcss-1l2ctwi-MenuLink[data-open='true']::after{width:100%;opacity:1;}@media (min-width: 37.5rem){.ssrcss-1l2ctwi-MenuLink{font-size:0.8125rem;line-height:1.2307692307692308;}}@media (min-width: 56.25rem){.ssrcss-1l2ctwi-MenuLink{margin:0.375rem;}}@media (prefers-reduced-motion: no-preference){.ssrcss-1l2ctwi-MenuLink::after{-webkit-transition:width 0.2s,opacity 0.2s;transition:width 0.2s,opacity 0.2s;transition-timing-function:cubic-bezier(0.75, 0, 0.15, 1);}}.ssrcss-1pho4im-MenuLink{font-size:1rem;line-height:1.375;display:-webkit-box;display:-webkit-flex;display:-ms-flexbox;display:flex;-webkit-box-pack:center;-ms-flex-pack:center;-webkit-justify-content:center;justify-content:center;-webkit-align-items:center;-webkit-box-align:center;-ms-flex-align:center;align-items:center;margin:0.125rem;-webkit-text-decoration:inherit;text-decoration:inherit;color:#000000;white-space:nowrap;position:relative;height:100%;}.ssrcss-1pho4im-MenuLink::after{content:'';display:block;background-color:#AAFF00;position:absolute;right:0;left:0;bottom:0.125rem;height:0.125rem;width:0;opacity:0;}@media (min-width: 18.75rem){.ssrcss-1pho4im-MenuLink::after{bottom:0.5rem;}}.ssrcss-1pho4im-MenuLink:hover::after,.ssrcss-1pho4im-MenuLink:focus::after,.ssrcss-1pho4im-MenuLink[data-open='true']::after{width:100%;opacity:1;}@media (min-width: 37.5rem){.ssrcss-1pho4im-MenuLink{font-size:0.8125rem;line-height:1.2307692307692308;}}@media (min-width: 56.25rem){.ssrcss-1pho4im-MenuLink{margin:0.375rem;}}@media (prefers-reduced-motion: no-preference){.ssrcss-1pho4im-MenuLink::after{-webkit-transition:width 0.2s,opacity 0.2s;transition:width 0.2s,opacity 0.2s;transition-timing-function:cubic-bezier(0.75, 0, 0.15, 1);}}.ssrcss-1v9lxe0-MenuLink{font-size:1rem;line-height:1.375;display:-webkit-box;display:-webkit-flex;display:-ms-flexbox;display:flex;-webkit-box-pack:center;-ms-flex-pack:center;-webkit-justify-content:center;justify-content:center;-webkit-align-items:center;-webkit-box-align:center;-ms-flex-align:center;align-items:center;margin:0.125rem;-webkit-text-decoration:inherit;text-decoration:inherit;color:#000000;white-space:nowrap;position:relative;height:100%;}.ssrcss-1v9lxe0-MenuLink::after{content:'';display:block;background-color:#0068FF;position:absolute;right:0;left:0;bottom:0.125rem;height:0.125rem;width:0;opacity:0;}@media (min-width: 18.75rem){.ssrcss-1v9lxe0-MenuLink::after{bottom:0.5rem;}}.ssrcss-1v9lxe0-MenuLink:hover::after,.ssrcss-1v9lxe0-MenuLink:focus::after,.ssrcss-1v9lxe0-MenuLink[data-open='true']::after{width:100%;opacity:1;}@media (min-width: 37.5rem){.ssrcss-1v9lxe0-MenuLink{font-size:0.8125rem;line-height:1.2307692307692308;}}@media (min-width: 56.25rem){.ssrcss-1v9lxe0-MenuLink{margin:0.375rem;}}@media (prefers-reduced-motion: no-preference){.ssrcss-1v9lxe0-MenuLink::after{-webkit-transition:width 0.2s,opacity 0.2s;transition:width 0.2s,opacity 0.2s;transition-timing-function:cubic-bezier(0.75, 0, 0.15, 1);}}.ssrcss-1u9nz9a-MenuLink{font-size:1rem;line-height:1.375;display:-webkit-box;display:-webkit-flex;display:-ms-flexbox;display:flex;-webkit-box-pack:center;-ms-flex-pack:center;-webkit-justify-content:center;justify-content:center;-webkit-align-items:center;-webkit-box-align:center;-ms-flex-align:center;align-items:center;margin:0.125rem;-webkit-text-decoration:inherit;text-decoration:inherit;color:#000000;white-space:nowrap;position:relative;height:100%;}.ssrcss-1u9nz9a-MenuLink::after{content:'';display:block;background-color:#0052A1;position:absolute;right:0;left:0;bottom:0.125rem;height:0.125rem;width:0;opacity:0;}@media (min-width: 18.75rem){.ssrcss-1u9nz9a-MenuLink::after{bottom:0.5rem;}}.ssrcss-1u9nz9a-MenuLink:hover::after,.ssrcss-1u9nz9a-MenuLink:focus::after,.ssrcss-1u9nz9a-MenuLink[data-open='true']::after{width:100%;opacity:1;}@media (min-width: 37.5rem){.ssrcss-1u9nz9a-MenuLink{font-size:0.8125rem;line-height:1.2307692307692308;}}@media (min-width: 56.25rem){.ssrcss-1u9nz9a-MenuLink{margin:0.375rem;}}@media (prefers-reduced-motion: no-preference){.ssrcss-1u9nz9a-MenuLink::after{-webkit-transition:width 0.2s,opacity 0.2s;transition:width 0.2s,opacity 0.2s;transition-timing-function:cubic-bezier(0.75, 0, 0.15, 1);}}.ssrcss-11p9y6l-MenuLink{font-size:1rem;line-height:1.375;display:-webkit-box;display:-webkit-flex;display:-ms-flexbox;display:flex;-webkit-box-pack:center;-ms-flex-pack:center;-webkit-justify-content:center;justify-content:center;-webkit-align-items:center;-webkit-box-align:center;-ms-flex-align:center;align-items:center;margin:0.125rem;-webkit-text-decoration:inherit;text-decoration:inherit;color:#000000;white-space:nowrap;position:relative;height:100%;}.ssrcss-11p9y6l-MenuLink::after{content:'';display:block;background-color:#589E50;position:absolute;right:0;left:0;bottom:0.125rem;height:0.125rem;width:0;opacity:0;}@media (min-width: 18.75rem){.ssrcss-11p9y6l-MenuLink::after{bottom:0.5rem;}}.ssrcss-11p9y6l-MenuLink:hover::after,.ssrcss-11p9y6l-MenuLink:focus::after,.ssrcss-11p9y6l-MenuLink[data-open='true']::after{width:100%;opacity:1;}@media (min-width: 37.5rem){.ssrcss-11p9y6l-MenuLink{font-size:0.8125rem;line-height:1.2307692307692308;}}@media (min-width: 56.25rem){.ssrcss-11p9y6l-MenuLink{margin:0.375rem;}}@media (prefers-reduced-motion: no-preference){.ssrcss-11p9y6l-MenuLink::after{-webkit-transition:width 0.2s,opacity 0.2s;transition:width 0.2s,opacity 0.2s;transition-timing-function:cubic-bezier(0.75, 0, 0.15, 1);}}.ssrcss-116dfr6-MenuLink{font-size:1rem;line-height:1.375;display:-webkit-box;display:-webkit-flex;display:-ms-flexbox;display:flex;-webkit-box-pack:center;-ms-flex-pack:center;-webkit-justify-content:center;justify-content:center;-webkit-align-items:center;-webkit-box-align:center;-ms-flex-align:center;align-items:center;margin:0.125rem;-webkit-text-decoration:inherit;text-decoration:inherit;color:#000000;white-space:nowrap;position:relative;height:100%;}.ssrcss-116dfr6-MenuLink::after{content:'';display:block;background-color:#482878;position:absolute;right:0;left:0;bottom:0.125rem;height:0.125rem;width:0;opacity:0;}@media (min-width: 18.75rem){.ssrcss-116dfr6-MenuLink::after{bottom:0.5rem;}}.ssrcss-116dfr6-MenuLink:hover::after,.ssrcss-116dfr6-MenuLink:focus::after,.ssrcss-116dfr6-MenuLink[data-open='true']::after{width:100%;opacity:1;}@media (min-width: 37.5rem){.ssrcss-116dfr6-MenuLink{font-size:0.8125rem;line-height:1.2307692307692308;}}@media (min-width: 56.25rem){.ssrcss-116dfr6-MenuLink{margin:0.375rem;}}@media (prefers-reduced-motion: no-preference){.ssrcss-116dfr6-MenuLink::after{-webkit-transition:width 0.2s,opacity 0.2s;transition:width 0.2s,opacity 0.2s;transition-timing-function:cubic-bezier(0.75, 0, 0.15, 1);}}.ssrcss-l19037-MenuLink{font-size:1rem;line-height:1.375;display:-webkit-box;display:-webkit-flex;display:-ms-flexbox;display:flex;-webkit-box-pack:center;-ms-flex-pack:center;-webkit-justify-content:center;justify-content:center;-webkit-align-items:center;-webkit-box-align:center;-ms-flex-align:center;align-items:center;margin:0.125rem;-webkit-text-decoration:inherit;text-decoration:inherit;color:#000000;white-space:nowrap;position:relative;height:100%;}.ssrcss-l19037-MenuLink::after{content:'';display:block;background-color:#002856;position:absolute;right:0;left:0;bottom:0.125rem;height:0.125rem;width:0;opacity:0;}@media (min-width: 18.75rem){.ssrcss-l19037-MenuLink::after{bottom:0.5rem;}}.ssrcss-l19037-MenuLink:hover::after,.ssrcss-l19037-MenuLink:focus::after,.ssrcss-l19037-MenuLink[data-open='true']::after{width:100%;opacity:1;}@media (min-width: 37.5rem){.ssrcss-l19037-MenuLink{font-size:0.8125rem;line-height:1.2307692307692308;}}@media (min-width: 56.25rem){.ssrcss-l19037-MenuLink{margin:0.375rem;}}@media (prefers-reduced-motion: no-preference){.ssrcss-l19037-MenuLink::after{-webkit-transition:width 0.2s,opacity 0.2s;transition:width 0.2s,opacity 0.2s;transition-timing-function:cubic-bezier(0.75, 0, 0.15, 1);}}.ssrcss-7nqmpo-MenuLink{font-size:1rem;line-height:1.375;display:-webkit-box;display:-webkit-flex;display:-ms-flexbox;display:flex;-webkit-box-pack:center;-ms-flex-pack:center;-webkit-justify-content:center;justify-content:center;-webkit-align-items:center;-webkit-box-align:center;-ms-flex-align:center;align-items:center;margin:0.125rem;-webkit-text-decoration:inherit;text-decoration:inherit;color:#000000;white-space:nowrap;position:relative;height:100%;}.ssrcss-7nqmpo-MenuLink::after{content:'';display:block;background-color:#149EDC;position:absolute;right:0;left:0;bottom:0.125rem;height:0.125rem;width:0;opacity:0;}@media (min-width: 18.75rem){.ssrcss-7nqmpo-MenuLink::after{bottom:0.5rem;}}.ssrcss-7nqmpo-MenuLink:hover::after,.ssrcss-7nqmpo-MenuLink:focus::after,.ssrcss-7nqmpo-MenuLink[data-open='true']::after{width:100%;opacity:1;}@media (min-width: 37.5rem){.ssrcss-7nqmpo-MenuLink{font-size:0.8125rem;line-height:1.2307692307692308;}}@media (min-width: 56.25rem){.ssrcss-7nqmpo-MenuLink{margin:0.375rem;}}@media (prefers-reduced-motion: no-preference){.ssrcss-7nqmpo-MenuLink::after{-webkit-transition:width 0.2s,opacity 0.2s;transition:width 0.2s,opacity 0.2s;transition-timing-function:cubic-bezier(0.75, 0, 0.15, 1);}}.ssrcss-ykhqnw-MenuLink{font-size:1rem;line-height:1.375;display:-webkit-box;display:-webkit-flex;display:-ms-flexbox;display:flex;-webkit-box-pack:center;-ms-flex-pack:center;-webkit-justify-content:center;justify-content:center;-webkit-align-items:center;-webkit-box-align:center;-ms-flex-align:center;align-items:center;margin:0.125rem;-webkit-text-decoration:inherit;text-decoration:inherit;color:#000000;white-space:nowrap;position:relative;height:100%;}.ssrcss-ykhqnw-MenuLink::after{content:'';display:block;background-color:#FA6400;position:absolute;right:0;left:0;bottom:0.125rem;height:0.125rem;width:0;opacity:0;}@media (min-width: 18.75rem){.ssrcss-ykhqnw-MenuLink::after{bottom:0.5rem;}}.ssrcss-ykhqnw-MenuLink:hover::after,.ssrcss-ykhqnw-MenuLink:focus::after,.ssrcss-ykhqnw-MenuLink[data-open='true']::after{width:100%;opacity:1;}@media (min-width: 37.5rem){.ssrcss-ykhqnw-MenuLink{font-size:0.8125rem;line-height:1.2307692307692308;}}@media (min-width: 56.25rem){.ssrcss-ykhqnw-MenuLink{margin:0.375rem;}}@media (prefers-reduced-motion: no-preference){.ssrcss-ykhqnw-MenuLink::after{-webkit-transition:width 0.2s,opacity 0.2s;transition:width 0.2s,opacity 0.2s;transition-timing-function:cubic-bezier(0.75, 0, 0.15, 1);}}.ssrcss-1ejv6c9-CloseButtonWrapper{margin-top:0.25rem;}.ssrcss-1cxgy00-CallToActionLink{font-family:ReithSans,Helvetica,Arial,freesans,sans-serif;font-weight:700;font-feature-settings:'ss01' 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(text-underline-offset: 0.25em){.ssrcss-1cxgy00-CallToActionLink .esxl4sy2{border-bottom:none;-webkit-text-decoration:underline transparent;text-decoration:underline transparent;text-decoration-thickness:2px;text-decoration-skip-ink:none;text-underline-offset:0.3125em;-webkit-transition:text-decoration 0.2s;transition:text-decoration 0.2s;}}.ssrcss-1cxgy00-CallToActionLink:hover,.ssrcss-1cxgy00-CallToActionLink:focus,.ssrcss-1cxgy00-CallToActionLink:active{cursor:pointer;background:#0051AD;color:#FFFFFF;box-shadow:0 0 0 0.125rem #0051AD;}.ssrcss-1cxgy00-CallToActionLink:hover .esxl4sy2,.ssrcss-1cxgy00-CallToActionLink:focus .esxl4sy2,.ssrcss-1cxgy00-CallToActionLink:active .esxl4sy2{border-bottom:2px solid currentcolor;}@supports (text-underline-offset: 0.25em){.ssrcss-1cxgy00-CallToActionLink:hover .esxl4sy2,.ssrcss-1cxgy00-CallToActionLink:focus .esxl4sy2,.ssrcss-1cxgy00-CallToActionLink:active .esxl4sy2{border-bottom:none;-webkit-text-decoration:underline currentcolor;text-decoration:underline currentcolor;text-decoration-thickness:2px;text-decoration-skip-ink:none;text-underline-offset:0.3125em;}}.ssrcss-1cxgy00-CallToActionLink:focus{box-shadow:0 0 0 0.125rem #FFFFFF;outline:0.125rem solid #000000;outline-offset:0.125rem;box-shadow:0 0 0 0.125rem #0051AD,0 0 0 calc(0.125rem + 0.125rem) #FFFFFF;outline-offset:calc(0.125rem + 0.125rem);}.ssrcss-1hfawy1-IconWrapper{display:inline-block;width:1.125rem;height:1.125rem;min-width:1.25rem;vertical-align:middle;}.ssrcss-12njlvq-ProductNavigationContainer{font-family:ReithSans,Helvetica,Arial,freesans,sans-serif;font-weight:400;font-feature-settings:'ss01' off;font-size:1rem;line-height:1.375;background-color:#B80000;color:#FFFFFF;position:relative;}.ssrcss-1fa1ju1-Masthead{font-size:1rem;line-height:1.375;font-family:ReithSans,Helvetica,Arial,freesans,sans-serif;font-weight:700;font-feature-settings:'ss01' off;background:#B80000;color:#FFFFFF;}.ssrcss-12x0ma7-ContentWrapper{display:-webkit-box;display:-webkit-flex;display:-ms-flexbox;display:flex;-webkit-align-items:center;-webkit-box-align:center;-ms-flex-align:center;align-items:center;-webkit-box-pack:justify;-webkit-justify-content:space-between;justify-content:space-between;}.ssrcss-kpltdl-LogoWrapper{margin:0.25rem 0;}.ssrcss-1vyfvn-LogoLink{display:-webkit-box;display:-webkit-flex;display:-ms-flexbox;display:flex;-webkit-align-items:center;-webkit-box-align:center;-ms-flex-align:center;align-items:center;width:auto;-webkit-text-decoration:none;text-decoration:none;color:inherit;}@media all and (-ms-high-contrast: none),(-ms-high-contrast: active){.ssrcss-1vyfvn-LogoLink{width:100%;}}.ssrcss-19cmzaj-LogoIcon{display:block;padding:calc(0.75rem - 0.25rem) 0;height:1.625rem;fill:currentcolor;max-width:10rem;}@media (min-width: 25rem){.ssrcss-19cmzaj-LogoIcon{padding:calc(0.875rem - 0.25rem) 0;height:1.75rem;max-width:15.5rem;}}@media (min-width: 37.5rem){.ssrcss-19cmzaj-LogoIcon{padding:calc(1rem - 0.25rem) 0;max-width:initial;}}@media (min-width: 37.5rem){.ssrcss-as2ggt-Navigation{border-top:0.0625rem solid #DB7F7F;}}html.no-js .ssrcss-wlpshj-MainNavBarContainer{border-bottom:0.25rem solid #B80000;}.ssrcss-325dy3-MenuContainer-PrimaryNavBarContainer{background-color:#FFFFFF;color:#141414;}@media (min-width: 37.5rem){.ssrcss-325dy3-MenuContainer-PrimaryNavBarContainer{background-color:#B80000;color:#FFFFFF;}}.ssrcss-tr5xws-PrimaryListContainer{margin:0 -0.5rem;}@media (min-width: 25rem){.ssrcss-tr5xws-PrimaryListContainer{margin:0 -1rem;}}@media (min-width: 37.5rem){.ssrcss-tr5xws-PrimaryListContainer{display:-webkit-box;display:-webkit-flex;display:-ms-flexbox;display:flex;-webkit-box-pack:justify;-webkit-justify-content:space-between;justify-content:space-between;margin:0;}.ssrcss-tr5xws-PrimaryListContainer .e14xdrat1 .eis6szr3:not(:last-of-type) .eis6szr2 .eis6szr1{border-right-style:solid;border-right-width:0.0625rem;border-right-color:#DB7F7F;}}.ssrcss-1fph62a-ToggleContainer{position:absolute;right:0.5rem;top:0.25rem;background-color:transparent;}@media (min-width: 25rem){.ssrcss-1fph62a-ToggleContainer{top:0.5rem;}}@media (min-width: 37.5rem){.ssrcss-1fph62a-ToggleContainer{display:none;}}.ssrcss-1fph62a-ToggleContainer .ekfn8591{border:0.0625rem solid;border-color:#DB7F7F;}.ssrcss-1fph62a-ToggleContainer .ekfn8591:hover,.ssrcss-1fph62a-ToggleContainer .ekfn8591:focus,.ssrcss-1fph62a-ToggleContainer .ekfn8591:active{color:#141414;background-color:#FFFFFF;border-color:transparent;}.ssrcss-pnxjgb-StyledToggle{font-family:ReithSans,Helvetica,Arial,freesans,sans-serif;font-weight:400;font-feature-settings:'ss01' off;font-size:1rem;line-height:1.375;-webkit-text-decoration:none;text-decoration:none;box-sizing:border-box;display:-webkit-box;display:-webkit-flex;display:-ms-flexbox;display:flex;-webkit-align-items:center;-webkit-box-align:center;-ms-flex-align:center;align-items:center;position:relative;padding:0.5rem;cursor:pointer;color:#FFFFFF;background-color:#B80000;border:none;}html.no-js .ssrcss-pnxjgb-StyledToggle{background-color:#FFFFFF;color:#141414;}@media (min-width: 37.5rem){.ssrcss-pnxjgb-StyledToggle{min-height:2.375rem;}@media (pointer: coarse){.ssrcss-pnxjgb-StyledToggle{min-height:2.75rem;}}}.ssrcss-1m4972l-IconWrapper{display:inline-block;width:1rem;height:1rem;margin-right:0.5rem;}.ssrcss-141d9xq-MenuListContainer{display:none;}html.no-js .ssrcss-141d9xq-MenuListContainer{display:block;}@media (min-width: 37.5rem){.ssrcss-141d9xq-MenuListContainer{margin-left:-0.5rem;margin-right:-0.5rem;padding:0.5rem 0;}}@media (min-width: 37.5rem){.ssrcss-141d9xq-MenuListContainer{background-color:transparent;display:block;padding:0;margin:0;-webkit-flex-basis:100%;-ms-flex-preferred-size:100%;flex-basis:100%;}@media (pointer: coarse){.ssrcss-141d9xq-MenuListContainer{overflow-x:scroll;-webkit-overflow-scrolling:touch;-ms-overflow-style:-ms-autohiding-scrollbar;-ms-overflow-style:none;scrollbar-width:none;}.ssrcss-141d9xq-MenuListContainer::-webkit-scrollbar{display:none;}}}.ssrcss-yhbmpm-StyledMenuList{font-family:ReithSans,Helvetica,Arial,freesans,sans-serif;font-weight:400;font-feature-settings:'ss01' off;}@media (min-width: 37.5rem){.ssrcss-yhbmpm-StyledMenuList{display:-webkit-box;display:-webkit-flex;display:-ms-flexbox;display:flex;-webkit-box-flex-wrap:wrap;-webkit-flex-wrap:wrap;-ms-flex-wrap:wrap;flex-wrap:wrap;position:relative;left:-0.5rem;}@media (pointer: coarse){.ssrcss-yhbmpm-StyledMenuList{-webkit-box-flex-wrap:nowrap;-webkit-flex-wrap:nowrap;-ms-flex-wrap:nowrap;flex-wrap:nowrap;}}}.ssrcss-or45ca-StyledMenuItem{border-bottom:0.0625rem solid #8A8C8E;position:relative;break-inside:avoid;margin:0;padding:0;}@media (min-width: 37.5rem){.ssrcss-or45ca-StyledMenuItem{border-bottom:none;}}@media (min-width: 37.5rem){.ssrcss-or45ca-StyledMenuItem{-webkit-flex:none;-ms-flex:none;flex:none;}}.ssrcss-dgu9ea-StyledLink{box-sizing:border-box;display:-webkit-box;display:-webkit-flex;display:-ms-flexbox;display:flex;-webkit-align-items:center;-webkit-box-align:center;-ms-flex-align:center;align-items:center;padding:0.25rem 0 0.25rem 0.5rem;color:inherit;-webkit-text-decoration:none;text-decoration:none;min-height:2.375rem;}@media (pointer: coarse){.ssrcss-dgu9ea-StyledLink{min-height:2.75rem;}}.ssrcss-dgu9ea-StyledLink:hover,.ssrcss-dgu9ea-StyledLink:focus{background-color:#E6E8EA;}.ssrcss-dgu9ea-StyledLink:focus-visible{box-shadow:inset 0 0 0 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>*:not([hidden]):not(style):not(.visually-hidden)~*:not([hidden]):not(style):not(.visually-hidden){margin-left:0.5rem;}.ssrcss-5tewi8-StyledInformationPanel{display:block;}html.no-js .ssrcss-5tewi8-StyledInformationPanel{display:none;}.ssrcss-44a2yh-Button{font-family:ReithSans,Helvetica,Arial,freesans,sans-serif;font-weight:700;font-feature-settings:'ss01' off;font-size:1rem;line-height:1.25;display:-webkit-box;display:-webkit-flex;display:-ms-flexbox;display:flex;-webkit-align-items:center;-webkit-box-align:center;-ms-flex-align:center;align-items:center;-webkit-box-pack:center;-ms-flex-pack:center;-webkit-justify-content:center;justify-content:center;padding:calc(0.5rem - 2px) calc(0.75rem - 2px);border:2px solid transparent;min-height:2.75rem!important;text-align:center;line-height:1.375!important;-webkit-transition:0.2s;transition:0.2s;background:#EB0000;color:#FFFFFF;box-shadow:0 0 0 0 #EB0000;}@media (min-width: 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class="ssrcss-1mm7qis-ErrorMessage eitf6462"><div class="ssrcss-1b7cqa9-StyledInnerContainer eitf6461"><p class="ssrcss-1q0x1qg-Paragraph e1jhz7w10">This video can not be played</p><h2 type="normal" class="ssrcss-ad2rmd-Heading e10rt3ze0">To play this video you need to enable JavaScript in your browser.</h2></div></div></noscript></div></div><figcaption class="ssrcss-11b8pqw-StyledFigureCaption e1xtk7to0"><span class="visually-hidden ssrcss-1f39n02-VisuallyHidden e16en2lz0">Media caption, </span><div spacing="6" class="ssrcss-y7krbn-Stack e1y4nx260"><p class="ssrcss-1q0x1qg-Paragraph e1jhz7w10">Jonathan Brearley, Chief Exec of Ofgem, warns energy suppliers, 'your reputation is on the line'.</p></div></figcaption></figure></div><div data-component="byline-block" class="ssrcss-1hbb5i-BylineComponentWrapper e8mq1e90"><div class="ssrcss-qt5zqv-BylineWrapper e8mq1e917"><div class="ssrcss-h3c0s8-ContributorContainer e8mq1e916"><div class="ssrcss-1u2in0b-Container-ContributorDetails e8mq1e913"><div class="ssrcss-68pt20-Text-TextContributorName e8mq1e96">By Daniel Thomas and Kevin Peachey</div><div class="ssrcss-84ltp5-Text e8mq1e910">Business reporter & cost of living correspondent</div></div></div></div><div class="ssrcss-jlwt2c-Divider e8mq1e915"></div></div><div data-component="text-block" class="ssrcss-uf6wea-RichTextComponentWrapper ep2nwvo0"><div class="ssrcss-7uxr49-RichTextContainer e5tfeyi1"><p class="ssrcss-1q0x1qg-Paragraph e1jhz7w10"><b class="ssrcss-1xjjfut-BoldText e5tfeyi3">Tougher rules over which homes can be forcibly switched to a prepayment energy meter have been criticised by campaigners who want a total ban.</b></p><p class="ssrcss-1q0x1qg-Paragraph e1jhz7w10">Customers must be given more chance to clear debts and forced meter fittings will be banned in homes with residents all aged over 85, regulator Ofgem said.</p><p class="ssrcss-1q0x1qg-Paragraph e1jhz7w10">Charities say the measures are not enough because they are voluntary, but Ofgem says they will soon be mandatory.</p><p class="ssrcss-1q0x1qg-Paragraph e1jhz7w10">Fitting was halted after agents broke into the homes of vulnerable people.</p><p class="ssrcss-1q0x1qg-Paragraph e1jhz7w10">The investigation by The Times, exposing the actions of agents for British Gas, led to a public outcry.</p><p class="ssrcss-1q0x1qg-Paragraph e1jhz7w10">Simon Francis, coordinator of the End Fuel Poverty Coalition, said the new rules "do not go far enough". Citizens Advice said they should be swiftly made mandatory.</p><p class="ssrcss-1q0x1qg-Paragraph e1jhz7w10">A total ban on forcible fitting would need to be introduced by government ministers.</p><p class="ssrcss-1q0x1qg-Paragraph e1jhz7w10">Energy Secretary Grant Shapps appeared to confirm the government would take action. Asked as he left Downing Street whether more would be done to control pre-payment meters, Mr Shapps said: "Yeah, we'll be on this." </p><p class="ssrcss-1q0x1qg-Paragraph e1jhz7w10">Ofgem chief executive Jonathan Brearley said the regulator needed to balance managing debt, while also protecting vulnerable customers. However, he said firms' reputations were on the line if they failed to follow the rules.</p><p class="ssrcss-1q0x1qg-Paragraph e1jhz7w10">"We cannot look at everything that suppliers do, so we cannot guarantee there will be no bad practice out there. But we have the ability to go deep into a company to see what is happening," he told the BBC's Today programme.</p></div></div><div data-component="image-block" class="ssrcss-1b5y2ub-ComponentWrapper-FullWidthWrapper ey0461q0"><figure class="ssrcss-1vfya96-StyledFigure e34k3c22"><div class="ssrcss-ab5fd8-StyledFigureContainer e34k3c21"><span class="ssrcss-5zsoxt-Placeholder etlorgc0"><span><noscript><picture><source srcSet="https://ichef.bbci.co.uk/ace/standard/240/cpsprodpb/124BC/production/_129404947_whatsubject.jpg.webp 240w, https://ichef.bbci.co.uk/ace/standard/320/cpsprodpb/124BC/production/_129404947_whatsubject.jpg.webp 320w, https://ichef.bbci.co.uk/ace/standard/480/cpsprodpb/124BC/production/_129404947_whatsubject.jpg.webp 480w, https://ichef.bbci.co.uk/ace/standard/624/cpsprodpb/124BC/production/_129404947_whatsubject.jpg.webp 624w, https://ichef.bbci.co.uk/ace/standard/800/cpsprodpb/124BC/production/_129404947_whatsubject.jpg.webp 800w, https://ichef.bbci.co.uk/ace/standard/976/cpsprodpb/124BC/production/_129404947_whatsubject.jpg.webp 976w" type="image/webp"/><img alt="Tarique Chowdhury" loading="lazy" src="https://ichef.bbci.co.uk/ace/standard/976/cpsprodpb/124BC/production/_129404947_whatsubject.jpg" srcSet="https://ichef.bbci.co.uk/ace/standard/240/cpsprodpb/124BC/production/_129404947_whatsubject.jpg 240w, https://ichef.bbci.co.uk/ace/standard/320/cpsprodpb/124BC/production/_129404947_whatsubject.jpg 320w, https://ichef.bbci.co.uk/ace/standard/480/cpsprodpb/124BC/production/_129404947_whatsubject.jpg 480w, https://ichef.bbci.co.uk/ace/standard/624/cpsprodpb/124BC/production/_129404947_whatsubject.jpg 624w, https://ichef.bbci.co.uk/ace/standard/800/cpsprodpb/124BC/production/_129404947_whatsubject.jpg 800w, https://ichef.bbci.co.uk/ace/standard/976/cpsprodpb/124BC/production/_129404947_whatsubject.jpg 976w" width="976" height="549" class="ssrcss-11yxrdo-Image edrdn950"/></picture></noscript></span></span></div><figcaption class="ssrcss-1kk6ucf-StyledFigureCaption ehbdhz00"><span class="visually-hidden ssrcss-1f39n02-VisuallyHidden e16en2lz0">Image caption, </span><div spacing="6" class="ssrcss-y7krbn-Stack e1y4nx260"><p class="ssrcss-1q0x1qg-Paragraph e1jhz7w10">Tarique Chowdhury says suppliers could have done more</p></div></figcaption></figure></div><div data-component="text-block" class="ssrcss-uf6wea-RichTextComponentWrapper ep2nwvo0"><div class="ssrcss-7uxr49-RichTextContainer e5tfeyi1"><p class="ssrcss-1q0x1qg-Paragraph e1jhz7w10">Questions have been raised about energy firms marking their own performance, but they will need to satisfy five conditions before they can resume force-fitting of meters from May. In practice, it could be months before some companies are able to start forcible installations again. </p><p class="ssrcss-1q0x1qg-Paragraph e1jhz7w10">Ofgem said it would be turning the code into new mandatory rules, and would strengthen them if required.</p><p class="ssrcss-1q0x1qg-Paragraph e1jhz7w10">Mr Brearley said there would be "much tighter" monitoring of the new rules. He said that if companies failed to adhere to the requirements then tighter regulations would be introduced that would be "against their commercial interests".</p><p class="ssrcss-1q0x1qg-Paragraph e1jhz7w10">He said the regulator could call in information from smart meters and bodycam evidence to check companies' performance.</p><p class="ssrcss-1q0x1qg-Paragraph e1jhz7w10">The plans are insufficient, according to Tarique Chowdhury, 55, who had a prepayment meter force-fitted in the autumn of 2020 after a previous tenant had built up debts.</p><p class="ssrcss-1q0x1qg-Paragraph e1jhz7w10">He said that the "conveyor belt" approach to fittings had been wrong, and its forced nature "felt like being burgled". The new code, he said, lacked teeth.</p><p class="ssrcss-1q0x1qg-Paragraph e1jhz7w10">"A loss of reputation is a risk these companies can take," he said, claiming that the companies could have spent money on proper checks.</p></div></div><div data-component="subheadline-block" class="ssrcss-19w8cxh-ComponentWrapper-HeadlineComponentWrapper egtrm1f0"><h2 id="Forced-moves" tabindex="-1" class="ssrcss-pbttu9-Heading e10rt3ze0"><span role="text">Forced moves</span></h2></div><div data-component="text-block" class="ssrcss-uf6wea-RichTextComponentWrapper ep2nwvo0"><div class="ssrcss-7uxr49-RichTextContainer e5tfeyi1"><p class="ssrcss-1q0x1qg-Paragraph e1jhz7w10">Switching people onto prepayment meters without their consent has become more common since energy prices went up.</p><p class="ssrcss-1q0x1qg-Paragraph e1jhz7w10">It can be done by warrant or remotely via smart meters, with suppliers saying it may help indebted customers manage their spending. </p><p class="ssrcss-1q0x1qg-Paragraph e1jhz7w10">But campaigners say prepayment meters - which must be topped up - leave vulnerable customers at risk of running out of credit and losing access to light and heat.</p></div></div><div data-component="text-block" class="ssrcss-uf6wea-RichTextComponentWrapper ep2nwvo0"><div class="ssrcss-7uxr49-RichTextContainer e5tfeyi1"><div class="ssrcss-1x9m6ni-BulletListContainer e5tfeyi0"><ul role="list"><li><p class="ssrcss-1q0x1qg-Paragraph e1jhz7w10"><a href="/news/business-65086134" class="ssrcss-f6h2dj-InlineLink e1kn3p7n0">Three firms dominated forced meter installations</a></p></li><li><p class="ssrcss-1q0x1qg-Paragraph e1jhz7w10"><a href="/news/65042314" class="ssrcss-f6h2dj-InlineLink e1kn3p7n0">British Gas boss takes bonus despite criticism</a></p></li><li><p class="ssrcss-1q0x1qg-Paragraph e1jhz7w10"><a href="/news/business-64953922" class="ssrcss-f6h2dj-InlineLink e1kn3p7n0">Forced prepayment meter instalment ban extended</a></p></li></ul></div></div></div><div data-component="text-block" class="ssrcss-uf6wea-RichTextComponentWrapper ep2nwvo0"><div class="ssrcss-7uxr49-RichTextContainer e5tfeyi1"><p class="ssrcss-1q0x1qg-Paragraph e1jhz7w10">All energy suppliers in England, Scotland and Wales have signed up to the code of conduct which sets out the practices they should adhere to when fitting the meters.</p><p class="ssrcss-1q0x1qg-Paragraph e1jhz7w10">Under the rules, suppliers will now have to make at least 10 attempts to contact a customer and conduct a "site welfare visit" before a prepayment meter is installed.</p><p class="ssrcss-1q0x1qg-Paragraph e1jhz7w10">Representatives fitting them will also have to wear body cameras or audio equipment to make sure the rules are followed. </p><p class="ssrcss-1q0x1qg-Paragraph e1jhz7w10">In addition:</p></div></div><div data-component="text-block" class="ssrcss-uf6wea-RichTextComponentWrapper ep2nwvo0"><div class="ssrcss-7uxr49-RichTextContainer e5tfeyi1"><div class="ssrcss-1x9m6ni-BulletListContainer e5tfeyi0"><ul role="list"><li><p class="ssrcss-1q0x1qg-Paragraph e1jhz7w10">Those forced onto a prepay meter - either by warrant or remotely - will be given 拢30 of credit initially to reduce the risk of them losing supply</p></li><li><p class="ssrcss-1q0x1qg-Paragraph e1jhz7w10">Suppliers will not be allowed to fit meters for customers over 85, without someone else in the house, or anyone with a terminal illness. Those with health conditions such as chronic bronchitis, emphysema and sickle cell disease, which could be worsened by living in a cold home, will also be exempt</p></li><li><p class="ssrcss-1q0x1qg-Paragraph e1jhz7w10">Those who need a continuous supply for health reasons, and those physically or mentally unable to top up will not be switched</p></li><li><p class="ssrcss-1q0x1qg-Paragraph e1jhz7w10">Suppliers have also been told to identify where meters were wrongfully installed and to return the customer to their previous tariff and offer compensation</p></li></ul></div></div></div><div data-component="text-block" class="ssrcss-uf6wea-RichTextComponentWrapper ep2nwvo0"><div class="ssrcss-7uxr49-RichTextContainer e5tfeyi1"><p class="ssrcss-1q0x1qg-Paragraph e1jhz7w10">If a customer has repaid what they owed, then their case can be reassessed and they may be able to move back off a prepayment meter.</p><p class="ssrcss-1q0x1qg-Paragraph e1jhz7w10">However, there are concerns the rules will only protect the highest risk individuals. </p></div></div><div data-component="image-block" class="ssrcss-1b5y2ub-ComponentWrapper-FullWidthWrapper ey0461q0"><figure class="ssrcss-1vfya96-StyledFigure e34k3c22"><div class="ssrcss-ab5fd8-StyledFigureContainer e34k3c21"><span class="ssrcss-1tpc94t-Placeholder etlorgc0"><span><noscript><picture><source srcSet="https://ichef.bbci.co.uk/ace/standard/240/cpsprodpb/CA03/production/_127251715_mediaitem127251714-nc.png.webp 240w, https://ichef.bbci.co.uk/ace/standard/320/cpsprodpb/CA03/production/_127251715_mediaitem127251714-nc.png.webp 320w, https://ichef.bbci.co.uk/ace/standard/480/cpsprodpb/CA03/production/_127251715_mediaitem127251714-nc.png.webp 480w, https://ichef.bbci.co.uk/ace/standard/624/cpsprodpb/CA03/production/_127251715_mediaitem127251714-nc.png.webp 624w, https://ichef.bbci.co.uk/ace/standard/800/cpsprodpb/CA03/production/_127251715_mediaitem127251714-nc.png.webp 800w, https://ichef.bbci.co.uk/ace/standard/976/cpsprodpb/CA03/production/_127251715_mediaitem127251714-nc.png.webp 976w" type="image/webp"/><img alt="Cost of living: Tackling it together" loading="lazy" src="https://ichef.bbci.co.uk/ace/standard/1280/cpsprodpb/CA03/production/_127251715_mediaitem127251714-nc.png" srcSet="https://ichef.bbci.co.uk/ace/standard/240/cpsprodpb/CA03/production/_127251715_mediaitem127251714-nc.png 240w, https://ichef.bbci.co.uk/ace/standard/320/cpsprodpb/CA03/production/_127251715_mediaitem127251714-nc.png 320w, https://ichef.bbci.co.uk/ace/standard/480/cpsprodpb/CA03/production/_127251715_mediaitem127251714-nc.png 480w, https://ichef.bbci.co.uk/ace/standard/624/cpsprodpb/CA03/production/_127251715_mediaitem127251714-nc.png 624w, https://ichef.bbci.co.uk/ace/standard/800/cpsprodpb/CA03/production/_127251715_mediaitem127251714-nc.png 800w, https://ichef.bbci.co.uk/ace/standard/976/cpsprodpb/CA03/production/_127251715_mediaitem127251714-nc.png 976w" width="1280" height="200" class="ssrcss-11yxrdo-Image edrdn950"/></picture></noscript></span></span></div></figure></div><div data-component="text-block" class="ssrcss-uf6wea-RichTextComponentWrapper ep2nwvo0"><div class="ssrcss-7uxr49-RichTextContainer e5tfeyi1"><div class="ssrcss-1x9m6ni-BulletListContainer e5tfeyi0"><ul role="list"><li><p class="ssrcss-1q0x1qg-Paragraph e1jhz7w10"><a href="/news/61522123" class="ssrcss-f6h2dj-InlineLink e1kn3p7n0">How are other countries tackling energy bills? </a></p></li><li><p class="ssrcss-1q0x1qg-Paragraph e1jhz7w10"><a href="/news/business-61592496" class="ssrcss-f6h2dj-InlineLink e1kn3p7n0">Who can get the next cost-of-living payments?</a></p></li></ul></div></div></div><div data-component="image-block" class="ssrcss-1b5y2ub-ComponentWrapper-FullWidthWrapper ey0461q0"><figure class="ssrcss-1vfya96-StyledFigure e34k3c22"><div class="ssrcss-ab5fd8-StyledFigureContainer e34k3c21"><span class="ssrcss-1y9up3c-Placeholder etlorgc0"><span><noscript><picture><source srcSet="https://ichef.bbci.co.uk/ace/standard/240/cpsprodpb/2DC3/production/_127251711_mediaitem127251710-nc.png.webp 240w, https://ichef.bbci.co.uk/ace/standard/320/cpsprodpb/2DC3/production/_127251711_mediaitem127251710-nc.png.webp 320w, https://ichef.bbci.co.uk/ace/standard/480/cpsprodpb/2DC3/production/_127251711_mediaitem127251710-nc.png.webp 480w, https://ichef.bbci.co.uk/ace/standard/624/cpsprodpb/2DC3/production/_127251711_mediaitem127251710-nc.png.webp 624w, https://ichef.bbci.co.uk/ace/standard/800/cpsprodpb/2DC3/production/_127251711_mediaitem127251710-nc.png.webp 800w, https://ichef.bbci.co.uk/ace/standard/976/cpsprodpb/2DC3/production/_127251711_mediaitem127251710-nc.png.webp 976w" type="image/webp"/><img alt="." loading="lazy" src="https://ichef.bbci.co.uk/ace/standard/1280/cpsprodpb/2DC3/production/_127251711_mediaitem127251710-nc.png" srcSet="https://ichef.bbci.co.uk/ace/standard/240/cpsprodpb/2DC3/production/_127251711_mediaitem127251710-nc.png 240w, https://ichef.bbci.co.uk/ace/standard/320/cpsprodpb/2DC3/production/_127251711_mediaitem127251710-nc.png 320w, https://ichef.bbci.co.uk/ace/standard/480/cpsprodpb/2DC3/production/_127251711_mediaitem127251710-nc.png 480w, https://ichef.bbci.co.uk/ace/standard/624/cpsprodpb/2DC3/production/_127251711_mediaitem127251710-nc.png 624w, https://ichef.bbci.co.uk/ace/standard/800/cpsprodpb/2DC3/production/_127251711_mediaitem127251710-nc.png 800w, https://ichef.bbci.co.uk/ace/standard/976/cpsprodpb/2DC3/production/_127251711_mediaitem127251710-nc.png 976w" width="1280" height="20" class="ssrcss-11yxrdo-Image edrdn950"/></picture></noscript></span></span></div></figure></div><div data-component="text-block" class="ssrcss-uf6wea-RichTextComponentWrapper ep2nwvo0"><div class="ssrcss-7uxr49-RichTextContainer e5tfeyi1"><p class="ssrcss-1q0x1qg-Paragraph e1jhz7w10">For vulnerable customers in a "medium risk" category, suppliers will be required to carry out further risk assessments but can still go ahead with forced installations if they consider them justified.</p><p class="ssrcss-1q0x1qg-Paragraph e1jhz7w10">Medium risk individuals could include elderly people aged between 75 and 84, parents of children under five years old, pregnant women and people with Alzheimer's disease among other conditions. </p><p class="ssrcss-1q0x1qg-Paragraph e1jhz7w10">"What about elderly people below the age of 85? Also some disabled people could still miss out - people using power to charge their wheelchairs, for example. There will be people who aren't covered," said Mr Francis of the End Fuel Poverty Coalition.</p><p class="ssrcss-1q0x1qg-Paragraph e1jhz7w10">Disability equality charity Scope is calling for an outright ban, warning the rules mean some disabled households could still have meters force-fitted. </p><p class="ssrcss-1q0x1qg-Paragraph e1jhz7w10">An estimated 600,000 people were forced to switch to prepayment meters after struggling to pay their bills last year, up from 380,000 in 2021, according to Citizens Advice.</p><p class="ssrcss-1q0x1qg-Paragraph e1jhz7w10">Even before force-fitting of meters could resume, companies should be satisfied they pass tests including an audit to uncover any wrongfully installed meters. Also, they must deal with any historical issues over meter fitting outlined by the regulator.</p><p class="ssrcss-1q0x1qg-Paragraph e1jhz7w10">David Ford had debt agents arrive at his home in Brighton threatening to use a locksmith to break in and install a prepayment meter, which was later fitted.</p><p class="ssrcss-1q0x1qg-Paragraph e1jhz7w10">He said that improvements should have been made to the system years ago, by the regulator and government.</p><p class="ssrcss-1q0x1qg-Paragraph e1jhz7w10">"When this gets done it can leave you in a worse position," said Mr Ford, who - like his partner - has disabilities.</p><p class="ssrcss-1q0x1qg-Paragraph e1jhz7w10">Suppliers have previously pointed out that if customer debts go unpaid, they will have to be covered eventually through everyone else's bill.</p></div></div><div data-component="image-block" class="ssrcss-1b5y2ub-ComponentWrapper-FullWidthWrapper ey0461q0"><figure class="ssrcss-1vfya96-StyledFigure e34k3c22"><div class="ssrcss-ab5fd8-StyledFigureContainer e34k3c21"><span class="ssrcss-ez55ce-Placeholder etlorgc0"><span><noscript><picture><source srcSet="https://ichef.bbci.co.uk/ace/standard/240/cpsprodpb/1739F/production/_113753159_yqa_get_in_touch_top_no_yqa_text_640-nc.png.webp 240w, https://ichef.bbci.co.uk/ace/standard/320/cpsprodpb/1739F/production/_113753159_yqa_get_in_touch_top_no_yqa_text_640-nc.png.webp 320w, https://ichef.bbci.co.uk/ace/standard/480/cpsprodpb/1739F/production/_113753159_yqa_get_in_touch_top_no_yqa_text_640-nc.png.webp 480w, https://ichef.bbci.co.uk/ace/standard/624/cpsprodpb/1739F/production/_113753159_yqa_get_in_touch_top_no_yqa_text_640-nc.png.webp 624w, https://ichef.bbci.co.uk/ace/standard/800/cpsprodpb/1739F/production/_113753159_yqa_get_in_touch_top_no_yqa_text_640-nc.png.webp 800w, https://ichef.bbci.co.uk/ace/standard/976/cpsprodpb/1739F/production/_113753159_yqa_get_in_touch_top_no_yqa_text_640-nc.png.webp 976w" type="image/webp"/><img alt="Banner saying 'Get in touch'" loading="lazy" src="https://ichef.bbci.co.uk/ace/standard/1920/cpsprodpb/1739F/production/_113753159_yqa_get_in_touch_top_no_yqa_text_640-nc.png" srcSet="https://ichef.bbci.co.uk/ace/standard/240/cpsprodpb/1739F/production/_113753159_yqa_get_in_touch_top_no_yqa_text_640-nc.png 240w, https://ichef.bbci.co.uk/ace/standard/320/cpsprodpb/1739F/production/_113753159_yqa_get_in_touch_top_no_yqa_text_640-nc.png 320w, https://ichef.bbci.co.uk/ace/standard/480/cpsprodpb/1739F/production/_113753159_yqa_get_in_touch_top_no_yqa_text_640-nc.png 480w, https://ichef.bbci.co.uk/ace/standard/624/cpsprodpb/1739F/production/_113753159_yqa_get_in_touch_top_no_yqa_text_640-nc.png 624w, https://ichef.bbci.co.uk/ace/standard/800/cpsprodpb/1739F/production/_113753159_yqa_get_in_touch_top_no_yqa_text_640-nc.png 800w, https://ichef.bbci.co.uk/ace/standard/976/cpsprodpb/1739F/production/_113753159_yqa_get_in_touch_top_no_yqa_text_640-nc.png 976w" width="1920" height="229" class="ssrcss-11yxrdo-Image edrdn950"/></picture></noscript></span></span></div></figure></div><div data-component="text-block" class="ssrcss-uf6wea-RichTextComponentWrapper ep2nwvo0"><div class="ssrcss-7uxr49-RichTextContainer e5tfeyi1"><p class="ssrcss-1q0x1qg-Paragraph e1jhz7w10"><b class="ssrcss-1xjjfut-BoldText e5tfeyi3">Have you had a prepayment meter forcibly installed? 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Please include your name, age and location with any submission. </p></div></div><div data-component="topic-list" class="ssrcss-1qmkvfu-TopicListWrapper etw6iwl1"><div class="ssrcss-113c0cq-StyledTagContainer ed0g1kj1"><div class="ssrcss-50vlbt-TopicListHeaderWrapper etw6iwl0"><h2 type="normal" class="ssrcss-ad2rmd-Heading e10rt3ze0">Related topics</h2></div><div class="ssrcss-17ehax8-Cluster e1ihwmse1"><ul role="list" spacing="2" class="ssrcss-1ujonwb-ClusterItems e1ihwmse0"><li><a href="/news/topics/c2041rg5e6gt" class="ssrcss-w6az1r-StyledLink ed0g1kj0">Global energy crisis</a></li><li><a href="/news/topics/c302m85q0w3t" class="ssrcss-w6az1r-StyledLink ed0g1kj0">Centrica</a></li><li><a href="/news/topics/c5m89vg6xvzt" class="ssrcss-w6az1r-StyledLink ed0g1kj0">Ofgem</a></li><li><a href="/news/topics/c779e6zkwkpt" class="ssrcss-w6az1r-StyledLink ed0g1kj0">British Gas</a></li><li><a href="/news/topics/czpxk8eq9qxt" class="ssrcss-w6az1r-StyledLink ed0g1kj0">Smart meters</a></li></ul></div></div></div><div data-component="links-block" class="ssrcss-5i1hhv-LinksComponentWrapper e3eyuya0"><section class="ssrcss-msolhr-LinksWrapper e3eyuya5"><div class="ssrcss-1lqqmgw-LinksHeadingWrapper e3eyuya4"><h2 type="normal" class="ssrcss-ad2rmd-Heading e10rt3ze0">More on this story</h2></div><ul role="list" class="ssrcss-1ypkflt-EndOfContentLinksGrid e3eyuya2"><li class="ssrcss-547yr3-PromoItem e3eyuya1"><div data-testid="promo" class="ssrcss-15ic1ob-Promo e1vyq2e80"><div class="ssrcss-1m4lri3-PromoSwitchLayoutAtBreakpoints et5qctl0"><div class="ssrcss-1d68cot-PromoContent exn3ah99"><div spacing="2" class="ssrcss-1f3bvyz-Stack e1y4nx260"><a href="/news/business-64953922" class="ssrcss-1mrs5ns-PromoLink exn3ah91"><span role="text"><p class="ssrcss-1sen9vx-PromoHeadline exn3ah96"><span aria-hidden="false">Forced prepayment meter instalment ban extended</span></p></span></a></div><div spacing="2" class="ssrcss-1f3bvyz-Stack e1y4nx260"><div><ul role="list" class="ssrcss-1ik71mx-MetadataStripContainer eh44mf03"><div class="ssrcss-13nu8ri-GroupChildrenForWrapping eh44mf02"><li role="listitem" class="ssrcss-30fcoe-MetadataStripItem eh44mf01"><div class="visually-hidden ssrcss-1f39n02-VisuallyHidden e16en2lz0">Published</div><div class="ssrcss-m5j4pi-MetadataContent eh44mf00"><span class="ssrcss-1pvwv4b-MetadataSnippet e4wm5bw3"><span class="ssrcss-1if1g9v-MetadataText e4wm5bw1">14 March 2023</span></span></div></li></div></ul></div></div></div><div class="ssrcss-z60stg-PromoImageContainer en81kx34"><div class="ssrcss-17h6w1t-PromoImageContainerInner en81kx32"><div class="ssrcss-fec6qv-ImageWrapper en81kx33"><span class="ssrcss-5zsoxt-Placeholder etlorgc0"><span><noscript><picture><source srcSet="https://ichef.bbci.co.uk/ace/standard/240/cpsprodpb/14EEA/production/_128983758_mediaitem128983757.jpg.webp 240w, https://ichef.bbci.co.uk/ace/standard/320/cpsprodpb/14EEA/production/_128983758_mediaitem128983757.jpg.webp 320w, https://ichef.bbci.co.uk/ace/standard/480/cpsprodpb/14EEA/production/_128983758_mediaitem128983757.jpg.webp 480w, https://ichef.bbci.co.uk/ace/standard/624/cpsprodpb/14EEA/production/_128983758_mediaitem128983757.jpg.webp 624w, https://ichef.bbci.co.uk/ace/standard/800/cpsprodpb/14EEA/production/_128983758_mediaitem128983757.jpg.webp 800w, https://ichef.bbci.co.uk/ace/standard/976/cpsprodpb/14EEA/production/_128983758_mediaitem128983757.jpg.webp 976w" type="image/webp"/><img alt="Prepayment meter" loading="lazy" src="https://ichef.bbci.co.uk/ace/standard/2048/cpsprodpb/14EEA/production/_128983758_mediaitem128983757.jpg" srcSet="https://ichef.bbci.co.uk/ace/standard/240/cpsprodpb/14EEA/production/_128983758_mediaitem128983757.jpg 240w, https://ichef.bbci.co.uk/ace/standard/320/cpsprodpb/14EEA/production/_128983758_mediaitem128983757.jpg 320w, https://ichef.bbci.co.uk/ace/standard/480/cpsprodpb/14EEA/production/_128983758_mediaitem128983757.jpg 480w, 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class="ssrcss-1f3bvyz-Stack e1y4nx260"><div><ul role="list" class="ssrcss-1ik71mx-MetadataStripContainer eh44mf03"><div class="ssrcss-13nu8ri-GroupChildrenForWrapping eh44mf02"><li role="listitem" class="ssrcss-30fcoe-MetadataStripItem eh44mf01"><div class="visually-hidden ssrcss-1f39n02-VisuallyHidden e16en2lz0">Published</div><div class="ssrcss-m5j4pi-MetadataContent eh44mf00"><span class="ssrcss-1pvwv4b-MetadataSnippet e4wm5bw3"><span class="ssrcss-1if1g9v-MetadataText e4wm5bw1">22 March 2023</span></span></div></li></div></ul></div></div></div><div class="ssrcss-z60stg-PromoImageContainer en81kx34"><div class="ssrcss-17h6w1t-PromoImageContainerInner en81kx32"><div class="ssrcss-fec6qv-ImageWrapper en81kx33"><span class="ssrcss-5zsoxt-Placeholder etlorgc0"><span><noscript><picture><source srcSet="https://ichef.bbci.co.uk/ace/standard/240/cpsprodpb/A18E/production/_129085314_chriso'shea.jpg.webp 240w, 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energy meter bills to be cut by 拢45</span></p></span></a></div><div spacing="2" class="ssrcss-1f3bvyz-Stack e1y4nx260"><div><ul role="list" class="ssrcss-1ik71mx-MetadataStripContainer eh44mf03"><div class="ssrcss-13nu8ri-GroupChildrenForWrapping eh44mf02"><li role="listitem" class="ssrcss-30fcoe-MetadataStripItem eh44mf01"><div class="visually-hidden ssrcss-1f39n02-VisuallyHidden e16en2lz0">Published</div><div class="ssrcss-m5j4pi-MetadataContent eh44mf00"><span class="ssrcss-1pvwv4b-MetadataSnippet e4wm5bw3"><span class="ssrcss-1if1g9v-MetadataText e4wm5bw1">12 March 2023</span></span></div></li></div></ul></div></div></div><div class="ssrcss-z60stg-PromoImageContainer en81kx34"><div class="ssrcss-17h6w1t-PromoImageContainerInner en81kx32"><div class="ssrcss-fec6qv-ImageWrapper en81kx33"><span class="ssrcss-5zsoxt-Placeholder etlorgc0"><span><noscript><picture><source srcSet="https://ichef.bbci.co.uk/ace/standard/240/cpsprodpb/17116/production/_128868449_meter.png.webp 240w, 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Citizens Advice said they should be swiftly made mandatory.\",\"blocks\":[{\"type\":\"fragment\",\"model\":{\"text\":\"Simon Francis, coordinator of the End Fuel Poverty Coalition, said the new rules \\\"do not go far enough\\\". Citizens Advice said they should be swiftly made mandatory.\",\"attributes\":[]}}]}},{\"type\":\"paragraph\",\"model\":{\"text\":\"A total ban on forcible fitting would need to be introduced by government ministers.\",\"blocks\":[{\"type\":\"fragment\",\"model\":{\"text\":\"A total ban on forcible fitting would need to be introduced by government ministers.\",\"attributes\":[]}}]}},{\"type\":\"paragraph\",\"model\":{\"text\":\"Energy Secretary Grant Shapps appeared to confirm the government would take action. Asked as he left Downing Street whether more would be done to control pre-payment meters, Mr Shapps said: \\\"Yeah, we'll be on this.\\\" \",\"blocks\":[{\"type\":\"fragment\",\"model\":{\"text\":\"Energy Secretary Grant Shapps appeared to confirm the government would take action. Asked as he left Downing Street whether more would be done to control pre-payment meters, Mr Shapps said: \\\"Yeah, we'll be on this.\\\" \",\"attributes\":[]}}]}},{\"type\":\"paragraph\",\"model\":{\"text\":\"Ofgem chief executive Jonathan Brearley said the regulator needed to balance managing debt, while also protecting vulnerable customers. However, he said firms' reputations were on the line if they failed to follow the rules.\",\"blocks\":[{\"type\":\"fragment\",\"model\":{\"text\":\"Ofgem chief executive Jonathan Brearley said the regulator needed to balance managing debt, while also protecting vulnerable customers. However, he said firms' reputations were on the line if they failed to follow the rules.\",\"attributes\":[]}}]}},{\"type\":\"paragraph\",\"model\":{\"text\":\"\\\"We cannot look at everything that suppliers do, so we cannot guarantee there will be no bad practice out there. But we have the ability to go deep into a company to see what is happening,\\\" he told the BBC's Today programme.\",\"blocks\":[{\"type\":\"fragment\",\"model\":{\"text\":\"\\\"We cannot look at everything that suppliers do, so we cannot guarantee there will be no bad practice out there. 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In practice, it could be months before some companies are able to start forcible installations again. \",\"blocks\":[{\"type\":\"fragment\",\"model\":{\"text\":\"Questions have been raised about energy firms marking their own performance, but they will need to satisfy five conditions before they can resume force-fitting of meters from May. In practice, it could be months before some companies are able to start forcible installations again. \",\"attributes\":[]}}]}},{\"type\":\"paragraph\",\"model\":{\"text\":\"Ofgem said it would be turning the code into new mandatory rules, and would strengthen them if required.\",\"blocks\":[{\"type\":\"fragment\",\"model\":{\"text\":\"Ofgem said it would be turning the code into new mandatory rules, and would strengthen them if required.\",\"attributes\":[]}}]}},{\"type\":\"paragraph\",\"model\":{\"text\":\"Mr Brearley said there would be \\\"much tighter\\\" monitoring of the new rules. He said that if companies failed to adhere to the requirements then tighter regulations would be introduced that would be \\\"against their commercial interests\\\".\",\"blocks\":[{\"type\":\"fragment\",\"model\":{\"text\":\"Mr Brearley said there would be \\\"much tighter\\\" monitoring of the new rules. He said that if companies failed to adhere to the requirements then tighter regulations would be introduced that would be \\\"against their commercial interests\\\".\",\"attributes\":[]}}]}},{\"type\":\"paragraph\",\"model\":{\"text\":\"He said the regulator could call in information from smart meters and bodycam evidence to check companies' performance.\",\"blocks\":[{\"type\":\"fragment\",\"model\":{\"text\":\"He said the regulator could call in information from smart meters and bodycam evidence to check companies' performance.\",\"attributes\":[]}}]}},{\"type\":\"paragraph\",\"model\":{\"text\":\"The plans are insufficient, according to Tarique Chowdhury, 55, who had a prepayment meter force-fitted in the autumn of 2020 after a previous tenant had built up debts.\",\"blocks\":[{\"type\":\"fragment\",\"model\":{\"text\":\"The plans are insufficient, according to Tarique Chowdhury, 55, who had a prepayment meter force-fitted in the autumn of 2020 after a previous tenant had built up debts.\",\"attributes\":[]}}]}},{\"type\":\"paragraph\",\"model\":{\"text\":\"He said that the \\\"conveyor belt\\\" approach to fittings had been wrong, and its forced nature \\\"felt like being burgled\\\". The new code, he said, lacked teeth.\",\"blocks\":[{\"type\":\"fragment\",\"model\":{\"text\":\"He said that the \\\"conveyor belt\\\" approach to fittings had been wrong, and its forced nature \\\"felt like being burgled\\\". The new code, he said, lacked teeth.\",\"attributes\":[]}}]}},{\"type\":\"paragraph\",\"model\":{\"text\":\"\\\"A loss of reputation is a risk these companies can take,\\\" he said, claiming that the companies could have spent money on proper checks.\",\"blocks\":[{\"type\":\"fragment\",\"model\":{\"text\":\"\\\"A loss of reputation is a risk these companies can take,\\\" he said, claiming that the companies could have spent money on proper checks.\",\"attributes\":[]}}]}}]}},{\"type\":\"subheadline\",\"model\":{\"blocks\":[{\"type\":\"text\",\"model\":{\"blocks\":[{\"type\":\"paragraph\",\"model\":{\"text\":\"Forced moves\",\"blocks\":[{\"type\":\"fragment\",\"model\":{\"text\":\"Forced moves\",\"attributes\":[]}}]}}]}}],\"level\":2,\"fontScale\":\"headlineSmall\",\"id\":\"Forced-moves\",\"isFocusable\":true}},{\"type\":\"text\",\"model\":{\"blocks\":[{\"type\":\"paragraph\",\"model\":{\"text\":\"Switching people onto prepayment meters without their consent has become more common since energy prices went up.\",\"blocks\":[{\"type\":\"fragment\",\"model\":{\"text\":\"Switching people onto prepayment meters without their consent has become more common since energy prices went up.\",\"attributes\":[]}}]}},{\"type\":\"paragraph\",\"model\":{\"text\":\"It can be done by warrant or remotely via smart meters, with suppliers saying it may help indebted customers manage their spending. \",\"blocks\":[{\"type\":\"fragment\",\"model\":{\"text\":\"It can be done by warrant or remotely via smart meters, with suppliers saying it may help indebted customers manage their spending. \",\"attributes\":[]}}]}},{\"type\":\"paragraph\",\"model\":{\"text\":\"But campaigners say prepayment meters - which must be topped up - leave vulnerable customers at risk of running out of credit and losing access to light and heat.\",\"blocks\":[{\"type\":\"fragment\",\"model\":{\"text\":\"But campaigners say prepayment meters - which must be topped up - leave vulnerable customers at risk of running out of credit and losing access to light and heat.\",\"attributes\":[]}}]}}]}},{\"type\":\"text\",\"model\":{\"blocks\":[{\"type\":\"unorderedList\",\"model\":{\"blocks\":[{\"type\":\"listItem\",\"model\":{\"blocks\":[{\"type\":\"paragraph\",\"model\":{\"text\":\"Three firms dominated forced meter installations\",\"blocks\":[{\"type\":\"urlLink\",\"model\":{\"text\":\"Three firms dominated forced meter installations\",\"locator\":\"/news/business-65086134\",\"isExternal\":false,\"blocks\":[{\"type\":\"fragment\",\"model\":{\"text\":\"Three firms dominated forced meter installations\",\"attributes\":[]}}]}}]}}]}},{\"type\":\"listItem\",\"model\":{\"blocks\":[{\"type\":\"paragraph\",\"model\":{\"text\":\"British Gas boss takes bonus despite criticism\",\"blocks\":[{\"type\":\"urlLink\",\"model\":{\"text\":\"British Gas boss takes bonus despite criticism\",\"locator\":\"/news/65042314\",\"isExternal\":false,\"blocks\":[{\"type\":\"fragment\",\"model\":{\"text\":\"British Gas boss takes bonus despite criticism\",\"attributes\":[]}}]}}]}}]}},{\"type\":\"listItem\",\"model\":{\"blocks\":[{\"type\":\"paragraph\",\"model\":{\"text\":\"Forced prepayment meter instalment ban extended\",\"blocks\":[{\"type\":\"urlLink\",\"model\":{\"text\":\"Forced prepayment meter instalment ban extended\",\"locator\":\"/news/business-64953922\",\"isExternal\":false,\"blocks\":[{\"type\":\"fragment\",\"model\":{\"text\":\"Forced prepayment meter instalment ban extended\",\"attributes\":[]}}]}}]}}]}}]}}]}},{\"type\":\"text\",\"model\":{\"blocks\":[{\"type\":\"paragraph\",\"model\":{\"text\":\"All energy suppliers in England, Scotland and Wales have signed up to the code of conduct which sets out the practices they should adhere to when fitting the meters.\",\"blocks\":[{\"type\":\"fragment\",\"model\":{\"text\":\"All energy suppliers in England, Scotland and Wales have signed up to the code of conduct which sets out the practices they should adhere to when fitting the meters.\",\"attributes\":[]}}]}},{\"type\":\"paragraph\",\"model\":{\"text\":\"Under the rules, suppliers will now have to make at least 10 attempts to contact a customer and conduct a \\\"site welfare visit\\\" before a prepayment meter is installed.\",\"blocks\":[{\"type\":\"fragment\",\"model\":{\"text\":\"Under the rules, suppliers will now have to make at least 10 attempts to contact a customer and conduct a \\\"site welfare visit\\\" before a prepayment meter is installed.\",\"attributes\":[]}}]}},{\"type\":\"paragraph\",\"model\":{\"text\":\"Representatives fitting them will also have to wear body cameras or audio equipment to make sure the rules are followed. \",\"blocks\":[{\"type\":\"fragment\",\"model\":{\"text\":\"Representatives fitting them will also have to wear body cameras or audio equipment to make sure the rules are followed. \",\"attributes\":[]}}]}},{\"type\":\"paragraph\",\"model\":{\"text\":\"In addition:\",\"blocks\":[{\"type\":\"fragment\",\"model\":{\"text\":\"In addition:\",\"attributes\":[]}}]}}]}},{\"type\":\"text\",\"model\":{\"blocks\":[{\"type\":\"unorderedList\",\"model\":{\"blocks\":[{\"type\":\"listItem\",\"model\":{\"blocks\":[{\"type\":\"paragraph\",\"model\":{\"text\":\"Those forced onto a prepay meter - either by warrant or remotely - will be given 拢30 of credit initially to reduce the risk of them losing supply\",\"blocks\":[{\"type\":\"fragment\",\"model\":{\"text\":\"Those forced onto a prepay meter - either by warrant or remotely - will be given 拢30 of credit initially to reduce the risk of them losing supply\",\"attributes\":[]}}]}}]}},{\"type\":\"listItem\",\"model\":{\"blocks\":[{\"type\":\"paragraph\",\"model\":{\"text\":\"Suppliers will not be allowed to fit meters for customers over 85, without someone else in the house, or anyone with a terminal illness. Those with health conditions such as chronic bronchitis, emphysema and sickle cell disease, which could be worsened by living in a cold home, will also be exempt\",\"blocks\":[{\"type\":\"fragment\",\"model\":{\"text\":\"Suppliers will not be allowed to fit meters for customers over 85, without someone else in the house, or anyone with a terminal illness. Those with health conditions such as chronic bronchitis, emphysema and sickle cell disease, which could be worsened by living in a cold home, will also be exempt\",\"attributes\":[]}}]}}]}},{\"type\":\"listItem\",\"model\":{\"blocks\":[{\"type\":\"paragraph\",\"model\":{\"text\":\"Those who need a continuous supply for health reasons, and those physically or mentally unable to top up will not be switched\",\"blocks\":[{\"type\":\"fragment\",\"model\":{\"text\":\"Those who need a continuous supply for health reasons, and those physically or mentally unable to top up will not be switched\",\"attributes\":[]}}]}}]}},{\"type\":\"listItem\",\"model\":{\"blocks\":[{\"type\":\"paragraph\",\"model\":{\"text\":\"Suppliers have also been told to identify where meters were wrongfully installed and to return the customer to their previous tariff and offer compensation\",\"blocks\":[{\"type\":\"fragment\",\"model\":{\"text\":\"Suppliers have also been told to identify where meters were wrongfully installed and to return the customer to their previous tariff and offer compensation\",\"attributes\":[]}}]}}]}}]}}]}},{\"type\":\"text\",\"model\":{\"blocks\":[{\"type\":\"paragraph\",\"model\":{\"text\":\"If a customer has repaid what they owed, then their case can be reassessed and they may be able to move back off a prepayment meter.\",\"blocks\":[{\"type\":\"fragment\",\"model\":{\"text\":\"If a customer has repaid what they owed, then their case can be reassessed and they may be able to move back off a prepayment meter.\",\"attributes\":[]}}]}},{\"type\":\"paragraph\",\"model\":{\"text\":\"However, there are concerns the rules will only protect the highest risk individuals. \",\"blocks\":[{\"type\":\"fragment\",\"model\":{\"text\":\"However, there are concerns the rules will only protect the highest risk individuals. \",\"attributes\":[]}}]}}]}},{\"type\":\"image\",\"model\":{\"image\":{\"alt\":\"Cost of living: Tackling it together\",\"copyright\":null,\"height\":200,\"width\":1280,\"src\":\"https://ichef.bbci.co.uk/ace/standard/1280/cpsprodpb/CA03/production/_127251715_mediaitem127251714-nc.png\",\"srcSet\":\"https://ichef.bbci.co.uk/ace/standard/240/cpsprodpb/CA03/production/_127251715_mediaitem127251714-nc.png.webp 240w, https://ichef.bbci.co.uk/ace/standard/320/cpsprodpb/CA03/production/_127251715_mediaitem127251714-nc.png.webp 320w, https://ichef.bbci.co.uk/ace/standard/480/cpsprodpb/CA03/production/_127251715_mediaitem127251714-nc.png.webp 480w, https://ichef.bbci.co.uk/ace/standard/624/cpsprodpb/CA03/production/_127251715_mediaitem127251714-nc.png.webp 624w, https://ichef.bbci.co.uk/ace/standard/800/cpsprodpb/CA03/production/_127251715_mediaitem127251714-nc.png.webp 800w, https://ichef.bbci.co.uk/ace/standard/976/cpsprodpb/CA03/production/_127251715_mediaitem127251714-nc.png.webp 976w\",\"mimeType\":\"image/webp\",\"fallbackSrcSets\":[{\"mimeType\":\"image/png\",\"srcSet\":\"https://ichef.bbci.co.uk/ace/standard/240/cpsprodpb/CA03/production/_127251715_mediaitem127251714-nc.png 240w, https://ichef.bbci.co.uk/ace/standard/320/cpsprodpb/CA03/production/_127251715_mediaitem127251714-nc.png 320w, https://ichef.bbci.co.uk/ace/standard/480/cpsprodpb/CA03/production/_127251715_mediaitem127251714-nc.png 480w, https://ichef.bbci.co.uk/ace/standard/624/cpsprodpb/CA03/production/_127251715_mediaitem127251714-nc.png 624w, https://ichef.bbci.co.uk/ace/standard/800/cpsprodpb/CA03/production/_127251715_mediaitem127251714-nc.png 800w, https://ichef.bbci.co.uk/ace/standard/976/cpsprodpb/CA03/production/_127251715_mediaitem127251714-nc.png 976w\"}]}}},{\"type\":\"text\",\"model\":{\"blocks\":[{\"type\":\"unorderedList\",\"model\":{\"blocks\":[{\"type\":\"listItem\",\"model\":{\"blocks\":[{\"type\":\"paragraph\",\"model\":{\"text\":\"How are other countries tackling energy bills? \",\"blocks\":[{\"type\":\"urlLink\",\"model\":{\"text\":\"How are other countries tackling energy bills? \",\"locator\":\"/news/61522123\",\"isExternal\":false,\"blocks\":[{\"type\":\"fragment\",\"model\":{\"text\":\"How are other countries tackling energy bills? \",\"attributes\":[]}}]}}]}}]}},{\"type\":\"listItem\",\"model\":{\"blocks\":[{\"type\":\"paragraph\",\"model\":{\"text\":\"Who can get the next cost-of-living payments?\",\"blocks\":[{\"type\":\"urlLink\",\"model\":{\"text\":\"Who can get the next cost-of-living payments?\",\"locator\":\"/news/business-61592496\",\"isExternal\":false,\"blocks\":[{\"type\":\"fragment\",\"model\":{\"text\":\"Who can get the next cost-of-living payments?\",\"attributes\":[]}}]}}]}}]}}]}}]}},{\"type\":\"image\",\"model\":{\"image\":{\"alt\":\".\",\"copyright\":null,\"height\":20,\"width\":1280,\"src\":\"https://ichef.bbci.co.uk/ace/standard/1280/cpsprodpb/2DC3/production/_127251711_mediaitem127251710-nc.png\",\"srcSet\":\"https://ichef.bbci.co.uk/ace/standard/240/cpsprodpb/2DC3/production/_127251711_mediaitem127251710-nc.png.webp 240w, https://ichef.bbci.co.uk/ace/standard/320/cpsprodpb/2DC3/production/_127251711_mediaitem127251710-nc.png.webp 320w, https://ichef.bbci.co.uk/ace/standard/480/cpsprodpb/2DC3/production/_127251711_mediaitem127251710-nc.png.webp 480w, https://ichef.bbci.co.uk/ace/standard/624/cpsprodpb/2DC3/production/_127251711_mediaitem127251710-nc.png.webp 624w, https://ichef.bbci.co.uk/ace/standard/800/cpsprodpb/2DC3/production/_127251711_mediaitem127251710-nc.png.webp 800w, https://ichef.bbci.co.uk/ace/standard/976/cpsprodpb/2DC3/production/_127251711_mediaitem127251710-nc.png.webp 976w\",\"mimeType\":\"image/webp\",\"fallbackSrcSets\":[{\"mimeType\":\"image/png\",\"srcSet\":\"https://ichef.bbci.co.uk/ace/standard/240/cpsprodpb/2DC3/production/_127251711_mediaitem127251710-nc.png 240w, https://ichef.bbci.co.uk/ace/standard/320/cpsprodpb/2DC3/production/_127251711_mediaitem127251710-nc.png 320w, https://ichef.bbci.co.uk/ace/standard/480/cpsprodpb/2DC3/production/_127251711_mediaitem127251710-nc.png 480w, https://ichef.bbci.co.uk/ace/standard/624/cpsprodpb/2DC3/production/_127251711_mediaitem127251710-nc.png 624w, https://ichef.bbci.co.uk/ace/standard/800/cpsprodpb/2DC3/production/_127251711_mediaitem127251710-nc.png 800w, https://ichef.bbci.co.uk/ace/standard/976/cpsprodpb/2DC3/production/_127251711_mediaitem127251710-nc.png 976w\"}]}}},{\"type\":\"text\",\"model\":{\"blocks\":[{\"type\":\"paragraph\",\"model\":{\"text\":\"For vulnerable customers in a \\\"medium risk\\\" category, suppliers will be required to carry out further risk assessments but can still go ahead with forced installations if they consider them justified.\",\"blocks\":[{\"type\":\"fragment\",\"model\":{\"text\":\"For vulnerable customers in a \\\"medium risk\\\" category, suppliers will be required to carry out further risk assessments but can still go ahead with forced installations if they consider them justified.\",\"attributes\":[]}}]}},{\"type\":\"paragraph\",\"model\":{\"text\":\"Medium risk individuals could include elderly people aged between 75 and 84, parents of children under five years old, pregnant women and people with Alzheimer's disease among other conditions. \",\"blocks\":[{\"type\":\"fragment\",\"model\":{\"text\":\"Medium risk individuals could include elderly people aged between 75 and 84, parents of children under five years old, pregnant women and people with Alzheimer's disease among other conditions. \",\"attributes\":[]}}]}},{\"type\":\"paragraph\",\"model\":{\"text\":\"\\\"What about elderly people below the age of 85? Also some disabled people could still miss out - people using power to charge their wheelchairs, for example. There will be people who aren't covered,\\\" said Mr Francis of the End Fuel Poverty Coalition.\",\"blocks\":[{\"type\":\"fragment\",\"model\":{\"text\":\"\\\"What about elderly people below the age of 85? Also some disabled people could still miss out - people using power to charge their wheelchairs, for example. There will be people who aren't covered,\\\" said Mr Francis of the End Fuel Poverty Coalition.\",\"attributes\":[]}}]}},{\"type\":\"paragraph\",\"model\":{\"text\":\"Disability equality charity Scope is calling for an outright ban, warning the rules mean some disabled households could still have meters force-fitted. \",\"blocks\":[{\"type\":\"fragment\",\"model\":{\"text\":\"Disability equality charity Scope is calling for an outright ban, warning the rules mean some disabled households could still have meters force-fitted. \",\"attributes\":[]}}]}},{\"type\":\"paragraph\",\"model\":{\"text\":\"An estimated 600,000 people were forced to switch to prepayment meters after struggling to pay their bills last year, up from 380,000 in 2021, according to Citizens Advice.\",\"blocks\":[{\"type\":\"fragment\",\"model\":{\"text\":\"An estimated 600,000 people were forced to switch to prepayment meters after struggling to pay their bills last year, up from 380,000 in 2021, according to Citizens Advice.\",\"attributes\":[]}}]}},{\"type\":\"paragraph\",\"model\":{\"text\":\"Even before force-fitting of meters could resume, companies should be satisfied they pass tests including an audit to uncover any wrongfully installed meters. Also, they must deal with any historical issues over meter fitting outlined by the regulator.\",\"blocks\":[{\"type\":\"fragment\",\"model\":{\"text\":\"Even before force-fitting of meters could resume, companies should be satisfied they pass tests including an audit to uncover any wrongfully installed meters. Also, they must deal with any historical issues over meter fitting outlined by the regulator.\",\"attributes\":[]}}]}},{\"type\":\"paragraph\",\"model\":{\"text\":\"David Ford had debt agents arrive at his home in Brighton threatening to use a locksmith to break in and install a prepayment meter, which was later fitted.\",\"blocks\":[{\"type\":\"fragment\",\"model\":{\"text\":\"David Ford had debt agents arrive at his home in Brighton threatening to use a locksmith to break in and install a prepayment meter, which was later fitted.\",\"attributes\":[]}}]}},{\"type\":\"paragraph\",\"model\":{\"text\":\"He said that improvements should have been made to the system years ago, by the regulator and government.\",\"blocks\":[{\"type\":\"fragment\",\"model\":{\"text\":\"He said that improvements should have been made to the system years ago, by the regulator and government.\",\"attributes\":[]}}]}},{\"type\":\"paragraph\",\"model\":{\"text\":\"\\\"When this gets done it can leave you in a worse position,\\\" said Mr Ford, who - like his partner - has disabilities.\",\"blocks\":[{\"type\":\"fragment\",\"model\":{\"text\":\"\\\"When this gets done it can leave you in a worse position,\\\" said Mr Ford, who - like his partner - has disabilities.\",\"attributes\":[]}}]}},{\"type\":\"paragraph\",\"model\":{\"text\":\"Suppliers have previously pointed out that if customer debts go unpaid, they will have to be covered eventually through everyone else's bill.\",\"blocks\":[{\"type\":\"fragment\",\"model\":{\"text\":\"Suppliers have previously pointed out that if customer debts go unpaid, they will have to be covered eventually through everyone else's bill.\",\"attributes\":[]}}]}}]}},{\"type\":\"image\",\"model\":{\"image\":{\"alt\":\"Banner saying 'Get in touch'\",\"copyright\":null,\"height\":229,\"width\":1920,\"src\":\"https://ichef.bbci.co.uk/ace/standard/1920/cpsprodpb/1739F/production/_113753159_yqa_get_in_touch_top_no_yqa_text_640-nc.png\",\"srcSet\":\"https://ichef.bbci.co.uk/ace/standard/240/cpsprodpb/1739F/production/_113753159_yqa_get_in_touch_top_no_yqa_text_640-nc.png.webp 240w, https://ichef.bbci.co.uk/ace/standard/320/cpsprodpb/1739F/production/_113753159_yqa_get_in_touch_top_no_yqa_text_640-nc.png.webp 320w, https://ichef.bbci.co.uk/ace/standard/480/cpsprodpb/1739F/production/_113753159_yqa_get_in_touch_top_no_yqa_text_640-nc.png.webp 480w, https://ichef.bbci.co.uk/ace/standard/624/cpsprodpb/1739F/production/_113753159_yqa_get_in_touch_top_no_yqa_text_640-nc.png.webp 624w, https://ichef.bbci.co.uk/ace/standard/800/cpsprodpb/1739F/production/_113753159_yqa_get_in_touch_top_no_yqa_text_640-nc.png.webp 800w, https://ichef.bbci.co.uk/ace/standard/976/cpsprodpb/1739F/production/_113753159_yqa_get_in_touch_top_no_yqa_text_640-nc.png.webp 976w\",\"mimeType\":\"image/webp\",\"fallbackSrcSets\":[{\"mimeType\":\"image/png\",\"srcSet\":\"https://ichef.bbci.co.uk/ace/standard/240/cpsprodpb/1739F/production/_113753159_yqa_get_in_touch_top_no_yqa_text_640-nc.png 240w, https://ichef.bbci.co.uk/ace/standard/320/cpsprodpb/1739F/production/_113753159_yqa_get_in_touch_top_no_yqa_text_640-nc.png 320w, https://ichef.bbci.co.uk/ace/standard/480/cpsprodpb/1739F/production/_113753159_yqa_get_in_touch_top_no_yqa_text_640-nc.png 480w, https://ichef.bbci.co.uk/ace/standard/624/cpsprodpb/1739F/production/_113753159_yqa_get_in_touch_top_no_yqa_text_640-nc.png 624w, https://ichef.bbci.co.uk/ace/standard/800/cpsprodpb/1739F/production/_113753159_yqa_get_in_touch_top_no_yqa_text_640-nc.png 800w, https://ichef.bbci.co.uk/ace/standard/976/cpsprodpb/1739F/production/_113753159_yqa_get_in_touch_top_no_yqa_text_640-nc.png 976w\"}]}}},{\"type\":\"text\",\"model\":{\"blocks\":[{\"type\":\"paragraph\",\"model\":{\"text\":\"Have you had a prepayment meter forcibly installed? How are you coping with rising bill costs? Share your experiences by emailing haveyoursay@bbc.co.uk.\",\"blocks\":[{\"type\":\"fragment\",\"model\":{\"text\":\"Have you had a prepayment meter forcibly installed? How are you coping with rising bill costs? Share your experiences by emailing \",\"attributes\":[\"bold\"]}},{\"type\":\"urlLink\",\"model\":{\"text\":\"haveyoursay@bbc.co.uk\",\"locator\":\"mailto:haveyoursay@bbc.co.uk?subject=ForcedMeterFittings65305959\",\"isExternal\":true,\"blocks\":[{\"type\":\"fragment\",\"model\":{\"text\":\"haveyoursay@bbc.co.uk\",\"attributes\":[]}}]}},{\"type\":\"fragment\",\"model\":{\"text\":\".\",\"attributes\":[\"bold\"]}}]}},{\"type\":\"paragraph\",\"model\":{\"text\":\"Please include a contact number if you are willing to speak to a BBC journalist. You can also get in touch in the following ways:\",\"blocks\":[{\"type\":\"fragment\",\"model\":{\"text\":\"Please include a contact number if you are willing to speak to a BBC journalist. You can also get in touch in the following ways:\",\"attributes\":[]}}]}}]}},{\"type\":\"text\",\"model\":{\"blocks\":[{\"type\":\"unorderedList\",\"model\":{\"blocks\":[{\"type\":\"listItem\",\"model\":{\"blocks\":[{\"type\":\"paragraph\",\"model\":{\"text\":\"WhatsApp: +44 7756 165803\",\"blocks\":[{\"type\":\"fragment\",\"model\":{\"text\":\"WhatsApp: \",\"attributes\":[]}},{\"type\":\"fragment\",\"model\":{\"text\":\"+44 7756 165803\",\"attributes\":[\"bold\"]}}]}}]}},{\"type\":\"listItem\",\"model\":{\"blocks\":[{\"type\":\"paragraph\",\"model\":{\"text\":\"Tweet: @BBC_HaveYourSay\",\"blocks\":[{\"type\":\"fragment\",\"model\":{\"text\":\"Tweet: \",\"attributes\":[]}},{\"type\":\"urlLink\",\"model\":{\"text\":\"@BBC_HaveYourSay\",\"locator\":\"http://twitter.com/BBC_HaveYourSay\",\"isExternal\":true,\"blocks\":[{\"type\":\"fragment\",\"model\":{\"text\":\"@BBC_HaveYourSay\",\"attributes\":[]}}]}}]}}]}},{\"type\":\"listItem\",\"model\":{\"blocks\":[{\"type\":\"paragraph\",\"model\":{\"text\":\"Upload pictures or video\",\"blocks\":[{\"type\":\"urlLink\",\"model\":{\"text\":\"Upload pictures or video\",\"locator\":\"https://tinyurl.com/e66rejtn\",\"isExternal\":true,\"blocks\":[{\"type\":\"fragment\",\"model\":{\"text\":\"Upload pictures or video\",\"attributes\":[]}}]}}]}}]}},{\"type\":\"listItem\",\"model\":{\"blocks\":[{\"type\":\"paragraph\",\"model\":{\"text\":\"Please read our terms & conditions and privacy policy\",\"blocks\":[{\"type\":\"fragment\",\"model\":{\"text\":\"Please read our \",\"attributes\":[]}},{\"type\":\"urlLink\",\"model\":{\"text\":\"terms & conditions\",\"locator\":\"/usingthebbc/terms/\",\"isExternal\":false,\"blocks\":[{\"type\":\"fragment\",\"model\":{\"text\":\"terms & conditions\",\"attributes\":[]}}]}},{\"type\":\"fragment\",\"model\":{\"text\":\" and \",\"attributes\":[]}},{\"type\":\"urlLink\",\"model\":{\"text\":\"privacy policy\",\"locator\":\"/usingthebbc/privacy-policy/\",\"isExternal\":false,\"blocks\":[{\"type\":\"fragment\",\"model\":{\"text\":\"privacy policy\",\"attributes\":[]}}]}}]}}]}}]}}]}},{\"type\":\"include\",\"model\":{\"type\":\"vj\",\"href\":\"/news/special/2016/newsspec_14641/curiosity.inc?responsive=true&id=29093&service=bbc-ugc\",\"html\":\"\\n \\n \\n \\n \\u003cdiv id=\\\"hearken-curiosity-29093\\\" class=\\\"curiosity-module\\\" style=\\\"margin-top: 1.5em;\\\">\\u003c/div>\\n \\u003cscript>\\n (function() {\\n var params = ['pa=f'];\\n var allowedCookiesPreferences = ['110', '111'];\\n\\n function getCookiePreference() {\\n var cookieMatch = document.cookie.match(/ckns_policy=([^\\\\;]*)/);\\n return cookieMatch ? cookieMatch[1] : '';\\n }\\n\\n function getSrc() {\\n return 'https://modules.wearehearken.eu/bbc-ugc/embed/29093.js?' + params.join('&');\\n }\\n\\n function createScript() {\\n var scriptEl = document.createElement('script');\\n scriptEl.setAttribute('src', getSrc());\\n scriptEl.setAttribute('async', 'async');\\n\\n return scriptEl;\\n }\\n\\n if (allowedCookiesPreferences.indexOf(getCookiePreference()) === -1) {\\n params.push('nocookies=true');\\n }\\n\\n document.getElementById('hearken-curiosity-29093').appendChild(createScript());\\n})();\\n\\u003c/script>\\n\\n\"}},{\"type\":\"include\",\"model\":{\"type\":\"vj\",\"href\":\"/news/special/2014/newsspec_8945/content/hide-app-text-before.inc?responsive=true\",\"html\":\"\\u003cdiv style=\\\"display: none;\\\">\\n\\t\"}},{\"type\":\"text\",\"model\":{\"blocks\":[{\"type\":\"paragraph\",\"model\":{\"text\":\"If you are reading this page and can't see the form you will need to visit the mobile version of the BBC website to submit your question or comment or you can email us at HaveYourSay@bbc.co.uk. Please include your name, age and location with any submission. \",\"blocks\":[{\"type\":\"fragment\",\"model\":{\"text\":\"If you are reading this page and can't see the form you will need to visit the mobile version of the \",\"attributes\":[]}},{\"type\":\"urlLink\",\"model\":{\"text\":\"BBC website\",\"locator\":\"/news\",\"isExternal\":false,\"blocks\":[{\"type\":\"fragment\",\"model\":{\"text\":\"BBC website\",\"attributes\":[]}}]}},{\"type\":\"fragment\",\"model\":{\"text\":\" to submit your question or comment or you can email us at \",\"attributes\":[]}},{\"type\":\"urlLink\",\"model\":{\"text\":\"HaveYourSay@bbc.co.uk\",\"locator\":\"mailto:Haveyoursay@bbc.co.uk\",\"isExternal\":true,\"blocks\":[{\"type\":\"fragment\",\"model\":{\"text\":\"HaveYourSay@bbc.co.uk\",\"attributes\":[]}}]}},{\"type\":\"fragment\",\"model\":{\"text\":\". 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