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768px; }}@media (min-width: 992px) { .smHelp-mdsGridPlusContainer-d113-0-2-244 { max-width: 992px; }}@media (min-width: 1200px) { .smHelp-mdsGridPlusContainer-d113-0-2-244 { max-width: 1400px; }} .smHelp-mdsGridPlus-d119-0-2-245 { }@media (min-width: 0px) { .smHelp-mdsGridPlus-d119-0-2-245 { }}@media (min-width: 576px) { .smHelp-mdsGridPlus-d119-0-2-245 { }}@media (min-width: 768px) { .smHelp-mdsGridPlus-d119-0-2-245 { }}@media (min-width: 992px) { .smHelp-mdsGridPlus-d119-0-2-245 { }}@media (min-width: 1200px) { .smHelp-mdsGridPlus-d119-0-2-245 { }} .smHelp-mdsGridPlusContainer-d125-0-2-251 { }@media (min-width: 0px) { .smHelp-mdsGridPlusContainer-d125-0-2-251 { }}@media (min-width: 576px) { .smHelp-mdsGridPlusContainer-d125-0-2-251 { max-width: 576px; }}@media (min-width: 768px) { .smHelp-mdsGridPlusContainer-d125-0-2-251 { max-width: 768px; }}@media (min-width: 992px) { .smHelp-mdsGridPlusContainer-d125-0-2-251 { max-width: 992px; }}@media (min-width: 1200px) { .smHelp-mdsGridPlusContainer-d125-0-2-251 { max-width: 1400px; }} .smHelp-mdsGridPlus-d131-0-2-252 { }@media (min-width: 0px) { .smHelp-mdsGridPlus-d131-0-2-252 { }}@media (min-width: 576px) { .smHelp-mdsGridPlus-d131-0-2-252 { }}@media (min-width: 768px) { .smHelp-mdsGridPlus-d131-0-2-252 { }}@media (min-width: 992px) { .smHelp-mdsGridPlus-d131-0-2-252 { }}@media (min-width: 1200px) { .smHelp-mdsGridPlus-d131-0-2-252 { }} .smHelp-mdsGridPlusContainer-d137-0-2-260 { }@media (min-width: 0px) { .smHelp-mdsGridPlusContainer-d137-0-2-260 { }}@media (min-width: 576px) { .smHelp-mdsGridPlusContainer-d137-0-2-260 { max-width: 576px; }}@media (min-width: 768px) { .smHelp-mdsGridPlusContainer-d137-0-2-260 { max-width: 768px; }}@media (min-width: 992px) { .smHelp-mdsGridPlusContainer-d137-0-2-260 { max-width: 992px; }}@media (min-width: 1200px) { .smHelp-mdsGridPlusContainer-d137-0-2-260 { max-width: 1400px; }} .smHelp-mdsGridPlus-d143-0-2-261 { }@media (min-width: 0px) { 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.smHelp-mdsGridPlus-d167-0-2-277 { }} .smHelp-mdsGridPlusContainer-d173-0-2-285 { }@media (min-width: 0px) { .smHelp-mdsGridPlusContainer-d173-0-2-285 { }}@media (min-width: 576px) { .smHelp-mdsGridPlusContainer-d173-0-2-285 { max-width: 576px; }}@media (min-width: 768px) { .smHelp-mdsGridPlusContainer-d173-0-2-285 { max-width: 768px; }}@media (min-width: 992px) { .smHelp-mdsGridPlusContainer-d173-0-2-285 { max-width: 992px; }}@media (min-width: 1200px) { .smHelp-mdsGridPlusContainer-d173-0-2-285 { max-width: 1400px; }} .smHelp-mdsGridPlus-d179-0-2-286 { }@media (min-width: 0px) { .smHelp-mdsGridPlus-d179-0-2-286 { }}@media (min-width: 576px) { .smHelp-mdsGridPlus-d179-0-2-286 { }}@media (min-width: 768px) { .smHelp-mdsGridPlus-d179-0-2-286 { }}@media (min-width: 992px) { .smHelp-mdsGridPlus-d179-0-2-286 { }}@media (min-width: 1200px) { .smHelp-mdsGridPlus-d179-0-2-286 { }} .smHelp-mdsGridPlusContainer-d185-0-2-294 { }@media (min-width: 0px) { .smHelp-mdsGridPlusContainer-d185-0-2-294 { }}@media (min-width: 576px) { .smHelp-mdsGridPlusContainer-d185-0-2-294 { max-width: 576px; }}@media (min-width: 768px) { .smHelp-mdsGridPlusContainer-d185-0-2-294 { max-width: 768px; }}@media (min-width: 992px) { .smHelp-mdsGridPlusContainer-d185-0-2-294 { max-width: 992px; }}@media (min-width: 1200px) { .smHelp-mdsGridPlusContainer-d185-0-2-294 { max-width: 1400px; }} .smHelp-mdsGridPlus-d191-0-2-295 { }@media (min-width: 0px) { .smHelp-mdsGridPlus-d191-0-2-295 { }}@media (min-width: 576px) { .smHelp-mdsGridPlus-d191-0-2-295 { }}@media (min-width: 768px) { .smHelp-mdsGridPlus-d191-0-2-295 { }}@media (min-width: 992px) { .smHelp-mdsGridPlus-d191-0-2-295 { }}@media (min-width: 1200px) { .smHelp-mdsGridPlus-d191-0-2-295 { }} .smHelp-mdsGridPlusContainer-d197-0-2-303 { }@media (min-width: 0px) { .smHelp-mdsGridPlusContainer-d197-0-2-303 { }}@media (min-width: 576px) { .smHelp-mdsGridPlusContainer-d197-0-2-303 { max-width: 576px; }}@media (min-width: 768px) { .smHelp-mdsGridPlusContainer-d197-0-2-303 { max-width: 768px; }}@media (min-width: 992px) { .smHelp-mdsGridPlusContainer-d197-0-2-303 { max-width: 992px; }}@media (min-width: 1200px) { .smHelp-mdsGridPlusContainer-d197-0-2-303 { max-width: 1400px; }} .smHelp-mdsGridPlus-d203-0-2-304 { }@media (min-width: 0px) { .smHelp-mdsGridPlus-d203-0-2-304 { }}@media (min-width: 576px) { .smHelp-mdsGridPlus-d203-0-2-304 { }}@media (min-width: 768px) { .smHelp-mdsGridPlus-d203-0-2-304 { }}@media (min-width: 992px) { .smHelp-mdsGridPlus-d203-0-2-304 { }}@media (min-width: 1200px) { .smHelp-mdsGridPlus-d203-0-2-304 { }} .smHelp-mdsGridPlusContainer-d209-0-2-312 { }@media (min-width: 0px) { .smHelp-mdsGridPlusContainer-d209-0-2-312 { }}@media (min-width: 576px) { .smHelp-mdsGridPlusContainer-d209-0-2-312 { max-width: 576px; }}@media (min-width: 768px) { .smHelp-mdsGridPlusContainer-d209-0-2-312 { max-width: 768px; }}@media (min-width: 992px) { .smHelp-mdsGridPlusContainer-d209-0-2-312 { max-width: 992px; }}@media (min-width: 1200px) { .smHelp-mdsGridPlusContainer-d209-0-2-312 { max-width: 1400px; }} .smHelp-mdsGridPlus-d215-0-2-313 { }@media (min-width: 0px) { .smHelp-mdsGridPlus-d215-0-2-313 { }}@media (min-width: 576px) { .smHelp-mdsGridPlus-d215-0-2-313 { }}@media (min-width: 768px) { .smHelp-mdsGridPlus-d215-0-2-313 { }}@media (min-width: 992px) { .smHelp-mdsGridPlus-d215-0-2-313 { }}@media (min-width: 1200px) { .smHelp-mdsGridPlus-d215-0-2-313 { }} .smHelp-mdsGridPlusContainer-d221-0-2-321 { }@media (min-width: 0px) { .smHelp-mdsGridPlusContainer-d221-0-2-321 { }}@media (min-width: 576px) { .smHelp-mdsGridPlusContainer-d221-0-2-321 { max-width: 576px; }}@media (min-width: 768px) { .smHelp-mdsGridPlusContainer-d221-0-2-321 { max-width: 768px; }}@media (min-width: 992px) { .smHelp-mdsGridPlusContainer-d221-0-2-321 { max-width: 992px; }}@media (min-width: 1200px) { .smHelp-mdsGridPlusContainer-d221-0-2-321 { max-width: 1400px; }} .smHelp-mdsGridPlus-d227-0-2-322 { }@media 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.smHelp-mdsGridPlus-d239-0-2-329 { }}@media (min-width: 992px) { .smHelp-mdsGridPlus-d239-0-2-329 { }}@media (min-width: 1200px) { .smHelp-mdsGridPlus-d239-0-2-329 { }} .smHelp-mdsGridPlusContainer-d245-0-2-337 { }@media (min-width: 0px) { .smHelp-mdsGridPlusContainer-d245-0-2-337 { padding-left: 16px; padding-right: 16px; }}@media (min-width: 576px) { .smHelp-mdsGridPlusContainer-d245-0-2-337 { max-width: 576px; padding-left: 32px; padding-right: 32px; }}@media (min-width: 768px) { .smHelp-mdsGridPlusContainer-d245-0-2-337 { max-width: 768px; padding-left: 32px; padding-right: 32px; }}@media (min-width: 992px) { .smHelp-mdsGridPlusContainer-d245-0-2-337 { max-width: 992px; padding-left: 32px; padding-right: 32px; }}@media (min-width: 1200px) { .smHelp-mdsGridPlusContainer-d245-0-2-337 { max-width: 1400px; padding-left: 32px; padding-right: 32px; }} .smHelp-mdsGridPlus-d251-0-2-338 { }@media (min-width: 0px) { .smHelp-mdsGridPlus-d251-0-2-338 { margin-left: -8px; margin-right: -8px; }}@media (min-width: 576px) { .smHelp-mdsGridPlus-d251-0-2-338 { margin-left: -12px; margin-right: -12px; }}@media (min-width: 768px) { .smHelp-mdsGridPlus-d251-0-2-338 { margin-left: -12px; margin-right: -12px; }}@media (min-width: 992px) { .smHelp-mdsGridPlus-d251-0-2-338 { margin-left: -12px; margin-right: -12px; }}@media (min-width: 1200px) { .smHelp-mdsGridPlus-d251-0-2-338 { margin-left: -12px; margin-right: -12px; }} .smHelp-mdsGridPlusContainer-d257-0-2-379 { }@media (min-width: 0px) { .smHelp-mdsGridPlusContainer-d257-0-2-379 { }}@media (min-width: 576px) { .smHelp-mdsGridPlusContainer-d257-0-2-379 { max-width: 576px; }}@media (min-width: 768px) { .smHelp-mdsGridPlusContainer-d257-0-2-379 { max-width: 768px; }}@media (min-width: 992px) { .smHelp-mdsGridPlusContainer-d257-0-2-379 { max-width: 992px; }}@media (min-width: 1200px) { .smHelp-mdsGridPlusContainer-d257-0-2-379 { max-width: 1400px; }} .smHelp-mdsGridPlus-d263-0-2-380 { }@media (min-width: 0px) { 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{ }}@media (min-width: 576px) { .smHelp-mdsGridPlusContainer-d305-0-2-411 { max-width: 576px; }}@media (min-width: 768px) { .smHelp-mdsGridPlusContainer-d305-0-2-411 { max-width: 768px; }}@media (min-width: 992px) { .smHelp-mdsGridPlusContainer-d305-0-2-411 { max-width: 992px; }}@media (min-width: 1200px) { .smHelp-mdsGridPlusContainer-d305-0-2-411 { max-width: 1400px; }} .smHelp-mdsGridPlus-d311-0-2-412 { }@media (min-width: 0px) { .smHelp-mdsGridPlus-d311-0-2-412 { }}@media (min-width: 576px) { .smHelp-mdsGridPlus-d311-0-2-412 { }}@media (min-width: 768px) { .smHelp-mdsGridPlus-d311-0-2-412 { }}@media (min-width: 992px) { .smHelp-mdsGridPlus-d311-0-2-412 { }}@media (min-width: 1200px) { .smHelp-mdsGridPlus-d311-0-2-412 { }} .smHelp-mdsGridPlusContainer-d317-0-2-418 { }@media (min-width: 0px) { .smHelp-mdsGridPlusContainer-d317-0-2-418 { }}@media (min-width: 576px) { .smHelp-mdsGridPlusContainer-d317-0-2-418 { max-width: 576px; }}@media (min-width: 768px) { .smHelp-mdsGridPlusContainer-d317-0-2-418 { max-width: 768px; }}@media (min-width: 992px) { .smHelp-mdsGridPlusContainer-d317-0-2-418 { max-width: 992px; }}@media (min-width: 1200px) { .smHelp-mdsGridPlusContainer-d317-0-2-418 { max-width: 1400px; }} .smHelp-mdsGridPlus-d323-0-2-419 { }@media (min-width: 0px) { .smHelp-mdsGridPlus-d323-0-2-419 { }}@media (min-width: 576px) { .smHelp-mdsGridPlus-d323-0-2-419 { }}@media (min-width: 768px) { .smHelp-mdsGridPlus-d323-0-2-419 { }}@media (min-width: 992px) { .smHelp-mdsGridPlus-d323-0-2-419 { }}@media (min-width: 1200px) { .smHelp-mdsGridPlus-d323-0-2-419 { }} .smHelp-mdsGridPlusContainer-d329-0-2-427 { }@media (min-width: 0px) { .smHelp-mdsGridPlusContainer-d329-0-2-427 { }}@media (min-width: 576px) { .smHelp-mdsGridPlusContainer-d329-0-2-427 { max-width: 576px; }}@media (min-width: 768px) { .smHelp-mdsGridPlusContainer-d329-0-2-427 { max-width: 768px; }}@media (min-width: 992px) { .smHelp-mdsGridPlusContainer-d329-0-2-427 { max-width: 992px; }}@media (min-width: 1200px) { .smHelp-mdsGridPlusContainer-d329-0-2-427 { max-width: 1400px; }} .smHelp-mdsGridPlus-d335-0-2-428 { }@media (min-width: 0px) { .smHelp-mdsGridPlus-d335-0-2-428 { }}@media (min-width: 576px) { .smHelp-mdsGridPlus-d335-0-2-428 { }}@media (min-width: 768px) { .smHelp-mdsGridPlus-d335-0-2-428 { }}@media (min-width: 992px) { .smHelp-mdsGridPlus-d335-0-2-428 { }}@media (min-width: 1200px) { .smHelp-mdsGridPlus-d335-0-2-428 { }} .smHelp-mdsGridPlusContainer-d341-0-2-436 { }@media (min-width: 0px) { .smHelp-mdsGridPlusContainer-d341-0-2-436 { }}@media (min-width: 576px) { .smHelp-mdsGridPlusContainer-d341-0-2-436 { max-width: 576px; }}@media (min-width: 768px) { .smHelp-mdsGridPlusContainer-d341-0-2-436 { max-width: 768px; }}@media (min-width: 992px) { .smHelp-mdsGridPlusContainer-d341-0-2-436 { max-width: 992px; }}@media (min-width: 1200px) { .smHelp-mdsGridPlusContainer-d341-0-2-436 { max-width: 1400px; }} .smHelp-mdsGridPlus-d347-0-2-437 { }@media (min-width: 0px) { .smHelp-mdsGridPlus-d347-0-2-437 { }}@media (min-width: 576px) { .smHelp-mdsGridPlus-d347-0-2-437 { }}@media (min-width: 768px) { .smHelp-mdsGridPlus-d347-0-2-437 { }}@media (min-width: 992px) { .smHelp-mdsGridPlus-d347-0-2-437 { }}@media (min-width: 1200px) { .smHelp-mdsGridPlus-d347-0-2-437 { }} .smHelp-mdsGridPlusContainer-d353-0-2-445 { }@media (min-width: 0px) { .smHelp-mdsGridPlusContainer-d353-0-2-445 { }}@media (min-width: 576px) { .smHelp-mdsGridPlusContainer-d353-0-2-445 { max-width: 576px; }}@media (min-width: 768px) { .smHelp-mdsGridPlusContainer-d353-0-2-445 { max-width: 768px; }}@media (min-width: 992px) { .smHelp-mdsGridPlusContainer-d353-0-2-445 { max-width: 992px; }}@media (min-width: 1200px) { .smHelp-mdsGridPlusContainer-d353-0-2-445 { max-width: 1400px; }} .smHelp-mdsGridPlus-d359-0-2-446 { }@media (min-width: 0px) { .smHelp-mdsGridPlus-d359-0-2-446 { }}@media (min-width: 576px) { .smHelp-mdsGridPlus-d359-0-2-446 { }}@media (min-width: 768px) { .smHelp-mdsGridPlus-d359-0-2-446 { }}@media (min-width: 992px) { .smHelp-mdsGridPlus-d359-0-2-446 { }}@media (min-width: 1200px) { .smHelp-mdsGridPlus-d359-0-2-446 { }} .smHelp-mdsGridPlusContainer-d365-0-2-454 { }@media (min-width: 0px) { .smHelp-mdsGridPlusContainer-d365-0-2-454 { }}@media (min-width: 576px) { .smHelp-mdsGridPlusContainer-d365-0-2-454 { max-width: 576px; }}@media (min-width: 768px) { .smHelp-mdsGridPlusContainer-d365-0-2-454 { max-width: 768px; }}@media (min-width: 992px) { .smHelp-mdsGridPlusContainer-d365-0-2-454 { max-width: 992px; }}@media (min-width: 1200px) { .smHelp-mdsGridPlusContainer-d365-0-2-454 { max-width: 1400px; }} .smHelp-mdsGridPlus-d371-0-2-455 { }@media (min-width: 0px) { .smHelp-mdsGridPlus-d371-0-2-455 { }}@media (min-width: 576px) { .smHelp-mdsGridPlus-d371-0-2-455 { }}@media (min-width: 768px) { .smHelp-mdsGridPlus-d371-0-2-455 { }}@media (min-width: 992px) { .smHelp-mdsGridPlus-d371-0-2-455 { }}@media (min-width: 1200px) { .smHelp-mdsGridPlus-d371-0-2-455 { }} .smHelp-mdsGridPlusContainer-d377-0-2-463 { }@media (min-width: 0px) { .smHelp-mdsGridPlusContainer-d377-0-2-463 { }}@media (min-width: 576px) { .smHelp-mdsGridPlusContainer-d377-0-2-463 { max-width: 576px; }}@media (min-width: 768px) { .smHelp-mdsGridPlusContainer-d377-0-2-463 { max-width: 768px; }}@media (min-width: 992px) { .smHelp-mdsGridPlusContainer-d377-0-2-463 { max-width: 992px; }}@media (min-width: 1200px) { .smHelp-mdsGridPlusContainer-d377-0-2-463 { max-width: 1400px; }} .smHelp-mdsGridPlus-d383-0-2-464 { }@media (min-width: 0px) { .smHelp-mdsGridPlus-d383-0-2-464 { }}@media (min-width: 576px) { .smHelp-mdsGridPlus-d383-0-2-464 { }}@media (min-width: 768px) { .smHelp-mdsGridPlus-d383-0-2-464 { }}@media (min-width: 992px) { .smHelp-mdsGridPlus-d383-0-2-464 { }}@media (min-width: 1200px) { .smHelp-mdsGridPlus-d383-0-2-464 { }} .smHelp-mdsGridPlusContainer-d389-0-2-474 { }@media (min-width: 0px) { .smHelp-mdsGridPlusContainer-d389-0-2-474 { }}@media (min-width: 576px) { .smHelp-mdsGridPlusContainer-d389-0-2-474 { max-width: 576px; }}@media (min-width: 768px) { .smHelp-mdsGridPlusContainer-d389-0-2-474 { max-width: 768px; }}@media (min-width: 992px) { .smHelp-mdsGridPlusContainer-d389-0-2-474 { max-width: 992px; }}@media (min-width: 1200px) { .smHelp-mdsGridPlusContainer-d389-0-2-474 { max-width: 1400px; }} .smHelp-mdsGridPlus-d395-0-2-475 { }@media (min-width: 0px) { .smHelp-mdsGridPlus-d395-0-2-475 { }}@media (min-width: 576px) { .smHelp-mdsGridPlus-d395-0-2-475 { }}@media (min-width: 768px) { .smHelp-mdsGridPlus-d395-0-2-475 { }}@media (min-width: 992px) { .smHelp-mdsGridPlus-d395-0-2-475 { }}@media (min-width: 1200px) { .smHelp-mdsGridPlus-d395-0-2-475 { }} .smHelp-mdsGridPlusContainer-d401-0-2-488 { }@media (min-width: 0px) { .smHelp-mdsGridPlusContainer-d401-0-2-488 { }}@media (min-width: 576px) { .smHelp-mdsGridPlusContainer-d401-0-2-488 { max-width: 576px; }}@media (min-width: 768px) { .smHelp-mdsGridPlusContainer-d401-0-2-488 { max-width: 768px; }}@media (min-width: 992px) { .smHelp-mdsGridPlusContainer-d401-0-2-488 { max-width: 992px; }}@media (min-width: 1200px) { .smHelp-mdsGridPlusContainer-d401-0-2-488 { max-width: 1400px; }} .smHelp-mdsGridPlus-d407-0-2-489 { }@media (min-width: 0px) { .smHelp-mdsGridPlus-d407-0-2-489 { }}@media (min-width: 576px) { .smHelp-mdsGridPlus-d407-0-2-489 { }}@media (min-width: 768px) { .smHelp-mdsGridPlus-d407-0-2-489 { }}@media (min-width: 992px) { .smHelp-mdsGridPlus-d407-0-2-489 { }}@media (min-width: 1200px) { .smHelp-mdsGridPlus-d407-0-2-489 { }} .smHelp-mdsGridPlusContainer-d413-0-2-497 { }@media (min-width: 0px) { .smHelp-mdsGridPlusContainer-d413-0-2-497 { }}@media (min-width: 576px) { .smHelp-mdsGridPlusContainer-d413-0-2-497 { max-width: 576px; }}@media (min-width: 768px) { .smHelp-mdsGridPlusContainer-d413-0-2-497 { max-width: 768px; }}@media (min-width: 992px) { .smHelp-mdsGridPlusContainer-d413-0-2-497 { max-width: 992px; }}@media (min-width: 1200px) { .smHelp-mdsGridPlusContainer-d413-0-2-497 { max-width: 1400px; }} .smHelp-mdsGridPlus-d419-0-2-498 { }@media (min-width: 0px) { .smHelp-mdsGridPlus-d419-0-2-498 { }}@media (min-width: 576px) { .smHelp-mdsGridPlus-d419-0-2-498 { }}@media (min-width: 768px) { .smHelp-mdsGridPlus-d419-0-2-498 { }}@media (min-width: 992px) { .smHelp-mdsGridPlus-d419-0-2-498 { }}@media (min-width: 1200px) { .smHelp-mdsGridPlus-d419-0-2-498 { }} .smHelp-mdsGridPlusContainer-d425-0-2-506 { }@media (min-width: 0px) { .smHelp-mdsGridPlusContainer-d425-0-2-506 { }}@media (min-width: 576px) { .smHelp-mdsGridPlusContainer-d425-0-2-506 { max-width: 576px; }}@media (min-width: 768px) { .smHelp-mdsGridPlusContainer-d425-0-2-506 { max-width: 768px; }}@media (min-width: 992px) { .smHelp-mdsGridPlusContainer-d425-0-2-506 { max-width: 992px; }}@media (min-width: 1200px) { .smHelp-mdsGridPlusContainer-d425-0-2-506 { max-width: 1400px; }} .smHelp-mdsGridPlus-d431-0-2-507 { }@media (min-width: 0px) { .smHelp-mdsGridPlus-d431-0-2-507 { }}@media (min-width: 576px) { .smHelp-mdsGridPlus-d431-0-2-507 { }}@media (min-width: 768px) { .smHelp-mdsGridPlus-d431-0-2-507 { }}@media (min-width: 992px) { .smHelp-mdsGridPlus-d431-0-2-507 { }}@media (min-width: 1200px) { .smHelp-mdsGridPlus-d431-0-2-507 { }} .smHelp-mdsGridPlusContainer-d437-0-2-513 { }@media (min-width: 0px) { .smHelp-mdsGridPlusContainer-d437-0-2-513 { }}@media (min-width: 576px) { .smHelp-mdsGridPlusContainer-d437-0-2-513 { max-width: 576px; }}@media (min-width: 768px) { .smHelp-mdsGridPlusContainer-d437-0-2-513 { max-width: 768px; }}@media (min-width: 992px) { .smHelp-mdsGridPlusContainer-d437-0-2-513 { max-width: 992px; }}@media (min-width: 1200px) { .smHelp-mdsGridPlusContainer-d437-0-2-513 { max-width: 1400px; }} .smHelp-mdsGridPlus-d443-0-2-514 { }@media (min-width: 0px) { .smHelp-mdsGridPlus-d443-0-2-514 { }}@media (min-width: 576px) { .smHelp-mdsGridPlus-d443-0-2-514 { }}@media (min-width: 768px) { .smHelp-mdsGridPlus-d443-0-2-514 { }}@media (min-width: 992px) { .smHelp-mdsGridPlus-d443-0-2-514 { }}@media (min-width: 1200px) { .smHelp-mdsGridPlus-d443-0-2-514 { }} .smHelp-mdsGridPlusContainer-d449-0-2-522 { }@media (min-width: 0px) { .smHelp-mdsGridPlusContainer-d449-0-2-522 { }}@media (min-width: 576px) { .smHelp-mdsGridPlusContainer-d449-0-2-522 { max-width: 576px; }}@media (min-width: 768px) { .smHelp-mdsGridPlusContainer-d449-0-2-522 { max-width: 768px; }}@media (min-width: 992px) { .smHelp-mdsGridPlusContainer-d449-0-2-522 { max-width: 992px; }}@media (min-width: 1200px) { .smHelp-mdsGridPlusContainer-d449-0-2-522 { max-width: 1400px; }} .smHelp-mdsGridPlus-d455-0-2-523 { }@media (min-width: 0px) { .smHelp-mdsGridPlus-d455-0-2-523 { }}@media (min-width: 576px) { .smHelp-mdsGridPlus-d455-0-2-523 { }}@media (min-width: 768px) { .smHelp-mdsGridPlus-d455-0-2-523 { }}@media (min-width: 992px) { .smHelp-mdsGridPlus-d455-0-2-523 { }}@media (min-width: 1200px) { .smHelp-mdsGridPlus-d455-0-2-523 { }} .smHelp-mdsGridPlusContainer-d461-0-2-531 { }@media (min-width: 0px) { .smHelp-mdsGridPlusContainer-d461-0-2-531 { }}@media (min-width: 576px) { .smHelp-mdsGridPlusContainer-d461-0-2-531 { max-width: 576px; }}@media (min-width: 768px) { .smHelp-mdsGridPlusContainer-d461-0-2-531 { max-width: 768px; }}@media (min-width: 992px) { .smHelp-mdsGridPlusContainer-d461-0-2-531 { max-width: 992px; }}@media (min-width: 1200px) { .smHelp-mdsGridPlusContainer-d461-0-2-531 { max-width: 1400px; }} .smHelp-mdsGridPlus-d467-0-2-532 { }@media (min-width: 0px) { .smHelp-mdsGridPlus-d467-0-2-532 { }}@media (min-width: 576px) { .smHelp-mdsGridPlus-d467-0-2-532 { }}@media (min-width: 768px) { .smHelp-mdsGridPlus-d467-0-2-532 { }}@media (min-width: 992px) { .smHelp-mdsGridPlus-d467-0-2-532 { }}@media (min-width: 1200px) { .smHelp-mdsGridPlus-d467-0-2-532 { }} .smHelp-mdsGridPlusContainer-d473-0-2-538 { }@media (min-width: 0px) { .smHelp-mdsGridPlusContainer-d473-0-2-538 { }}@media (min-width: 576px) { .smHelp-mdsGridPlusContainer-d473-0-2-538 { max-width: 576px; }}@media (min-width: 768px) { .smHelp-mdsGridPlusContainer-d473-0-2-538 { max-width: 768px; }}@media (min-width: 992px) { .smHelp-mdsGridPlusContainer-d473-0-2-538 { max-width: 992px; }}@media (min-width: 1200px) { .smHelp-mdsGridPlusContainer-d473-0-2-538 { max-width: 1400px; }} .smHelp-mdsGridPlus-d479-0-2-539 { }@media (min-width: 0px) { .smHelp-mdsGridPlus-d479-0-2-539 { }}@media (min-width: 576px) { .smHelp-mdsGridPlus-d479-0-2-539 { }}@media (min-width: 768px) { .smHelp-mdsGridPlus-d479-0-2-539 { }}@media (min-width: 992px) { .smHelp-mdsGridPlus-d479-0-2-539 { }}@media (min-width: 1200px) { .smHelp-mdsGridPlus-d479-0-2-539 { }} .smHelp-mdsGridPlusContainer-d485-0-2-547 { }@media (min-width: 0px) { .smHelp-mdsGridPlusContainer-d485-0-2-547 { }}@media (min-width: 576px) { .smHelp-mdsGridPlusContainer-d485-0-2-547 { max-width: 576px; }}@media (min-width: 768px) { .smHelp-mdsGridPlusContainer-d485-0-2-547 { max-width: 768px; }}@media (min-width: 992px) { .smHelp-mdsGridPlusContainer-d485-0-2-547 { max-width: 992px; }}@media (min-width: 1200px) { .smHelp-mdsGridPlusContainer-d485-0-2-547 { max-width: 1400px; }} .smHelp-mdsGridPlus-d491-0-2-548 { }@media (min-width: 0px) { .smHelp-mdsGridPlus-d491-0-2-548 { }}@media (min-width: 576px) { .smHelp-mdsGridPlus-d491-0-2-548 { }}@media (min-width: 768px) { .smHelp-mdsGridPlus-d491-0-2-548 { }}@media (min-width: 992px) { .smHelp-mdsGridPlus-d491-0-2-548 { }}@media (min-width: 1200px) { .smHelp-mdsGridPlus-d491-0-2-548 { }} .smHelp-mdsGridPlusContainer-d497-0-2-554 { }@media (min-width: 0px) { .smHelp-mdsGridPlusContainer-d497-0-2-554 { }}@media (min-width: 576px) { .smHelp-mdsGridPlusContainer-d497-0-2-554 { max-width: 576px; }}@media (min-width: 768px) { .smHelp-mdsGridPlusContainer-d497-0-2-554 { max-width: 768px; }}@media (min-width: 992px) { .smHelp-mdsGridPlusContainer-d497-0-2-554 { max-width: 992px; }}@media (min-width: 1200px) { .smHelp-mdsGridPlusContainer-d497-0-2-554 { max-width: 1400px; }} .smHelp-mdsGridPlus-d503-0-2-555 { }@media (min-width: 0px) { .smHelp-mdsGridPlus-d503-0-2-555 { }}@media (min-width: 576px) { .smHelp-mdsGridPlus-d503-0-2-555 { }}@media (min-width: 768px) { .smHelp-mdsGridPlus-d503-0-2-555 { }}@media (min-width: 992px) { .smHelp-mdsGridPlus-d503-0-2-555 { }}@media (min-width: 1200px) { .smHelp-mdsGridPlus-d503-0-2-555 { }} .smHelp-mdsGridPlusContainer-d509-0-2-566 { }@media (min-width: 0px) { .smHelp-mdsGridPlusContainer-d509-0-2-566 { }}@media (min-width: 576px) { .smHelp-mdsGridPlusContainer-d509-0-2-566 { max-width: 576px; }}@media (min-width: 768px) { .smHelp-mdsGridPlusContainer-d509-0-2-566 { max-width: 768px; }}@media (min-width: 992px) { .smHelp-mdsGridPlusContainer-d509-0-2-566 { max-width: 992px; }}@media (min-width: 1200px) { .smHelp-mdsGridPlusContainer-d509-0-2-566 { max-width: 1400px; }} .smHelp-mdsGridPlus-d515-0-2-567 { }@media (min-width: 0px) { .smHelp-mdsGridPlus-d515-0-2-567 { }}@media (min-width: 576px) { .smHelp-mdsGridPlus-d515-0-2-567 { }}@media (min-width: 768px) { .smHelp-mdsGridPlus-d515-0-2-567 { }}@media (min-width: 992px) { .smHelp-mdsGridPlus-d515-0-2-567 { }}@media (min-width: 1200px) { .smHelp-mdsGridPlus-d515-0-2-567 { }} .smHelp-mdsGridPlusContainer-d521-0-2-575 { }@media (min-width: 0px) { .smHelp-mdsGridPlusContainer-d521-0-2-575 { }}@media (min-width: 576px) { .smHelp-mdsGridPlusContainer-d521-0-2-575 { max-width: 576px; }}@media (min-width: 768px) { .smHelp-mdsGridPlusContainer-d521-0-2-575 { max-width: 768px; }}@media (min-width: 992px) { .smHelp-mdsGridPlusContainer-d521-0-2-575 { max-width: 992px; }}@media (min-width: 1200px) { .smHelp-mdsGridPlusContainer-d521-0-2-575 { max-width: 1400px; }} .smHelp-mdsGridPlus-d527-0-2-576 { }@media (min-width: 0px) { .smHelp-mdsGridPlus-d527-0-2-576 { }}@media (min-width: 576px) { .smHelp-mdsGridPlus-d527-0-2-576 { }}@media (min-width: 768px) { .smHelp-mdsGridPlus-d527-0-2-576 { }}@media (min-width: 992px) { .smHelp-mdsGridPlus-d527-0-2-576 { }}@media (min-width: 1200px) { .smHelp-mdsGridPlus-d527-0-2-576 { }} .smHelp-mdsGridPlusContainer-d533-0-2-588 { }@media (min-width: 0px) { .smHelp-mdsGridPlusContainer-d533-0-2-588 { padding-left: 16px; padding-right: 16px; }}@media (min-width: 576px) { .smHelp-mdsGridPlusContainer-d533-0-2-588 { max-width: 576px; padding-left: 32px; padding-right: 32px; }}@media (min-width: 768px) { .smHelp-mdsGridPlusContainer-d533-0-2-588 { max-width: 768px; padding-left: 32px; padding-right: 32px; }}@media (min-width: 992px) { .smHelp-mdsGridPlusContainer-d533-0-2-588 { max-width: 992px; padding-left: 32px; padding-right: 32px; }}@media (min-width: 1200px) { .smHelp-mdsGridPlusContainer-d533-0-2-588 { max-width: 1400px; padding-left: 32px; padding-right: 32px; }} .smHelp-mdsGridPlus-d539-0-2-589 { }@media (min-width: 0px) { .smHelp-mdsGridPlus-d539-0-2-589 { margin-left: -8px; margin-right: -8px; }}@media (min-width: 576px) { .smHelp-mdsGridPlus-d539-0-2-589 { margin-left: -12px; margin-right: -12px; }}@media (min-width: 768px) { .smHelp-mdsGridPlus-d539-0-2-589 { margin-left: -12px; margin-right: -12px; }}@media (min-width: 992px) { .smHelp-mdsGridPlus-d539-0-2-589 { margin-left: -12px; margin-right: -12px; }}@media (min-width: 1200px) { .smHelp-mdsGridPlus-d539-0-2-589 { margin-left: -12px; margin-right: -12px; }} .smHelp-mdsGridPlusContainer-d545-0-2-609 { }@media (min-width: 0px) { .smHelp-mdsGridPlusContainer-d545-0-2-609 { padding-left: 16px; padding-right: 16px; }}@media (min-width: 576px) { .smHelp-mdsGridPlusContainer-d545-0-2-609 { max-width: 576px; padding-left: 32px; padding-right: 32px; }}@media (min-width: 768px) { .smHelp-mdsGridPlusContainer-d545-0-2-609 { max-width: 768px; padding-left: 32px; padding-right: 32px; }}@media (min-width: 992px) { .smHelp-mdsGridPlusContainer-d545-0-2-609 { max-width: 992px; padding-left: 32px; padding-right: 32px; }}@media (min-width: 1200px) { .smHelp-mdsGridPlusContainer-d545-0-2-609 { max-width: 1400px; padding-left: 32px; padding-right: 32px; }} .smHelp-mdsGridPlus-d551-0-2-610 { }@media (min-width: 0px) { .smHelp-mdsGridPlus-d551-0-2-610 { margin-left: -8px; margin-right: -8px; }}@media (min-width: 576px) { .smHelp-mdsGridPlus-d551-0-2-610 { margin-left: -12px; margin-right: -12px; }}@media (min-width: 768px) { .smHelp-mdsGridPlus-d551-0-2-610 { margin-left: -12px; margin-right: -12px; }}@media (min-width: 992px) { .smHelp-mdsGridPlus-d551-0-2-610 { margin-left: -12px; margin-right: -12px; }}@media (min-width: 1200px) { .smHelp-mdsGridPlus-d551-0-2-610 { margin-left: -12px; margin-right: -12px; }} .smHelp-mdsGridPlusContainer-d557-0-2-760 { }@media (min-width: 0px) { .smHelp-mdsGridPlusContainer-d557-0-2-760 { padding-left: 16px; padding-right: 16px; }}@media (min-width: 576px) { .smHelp-mdsGridPlusContainer-d557-0-2-760 { max-width: 576px; padding-left: 32px; padding-right: 32px; }}@media (min-width: 768px) { .smHelp-mdsGridPlusContainer-d557-0-2-760 { max-width: 768px; padding-left: 32px; padding-right: 32px; }}@media (min-width: 992px) { .smHelp-mdsGridPlusContainer-d557-0-2-760 { max-width: 992px; padding-left: 32px; padding-right: 32px; }}@media (min-width: 1200px) { .smHelp-mdsGridPlusContainer-d557-0-2-760 { max-width: 1400px; padding-left: 32px; padding-right: 32px; }} .smHelp-mdsGridPlus-d563-0-2-761 { }@media (min-width: 0px) { .smHelp-mdsGridPlus-d563-0-2-761 { margin-left: -8px; margin-right: -8px; }}@media (min-width: 576px) { .smHelp-mdsGridPlus-d563-0-2-761 { margin-left: -12px; margin-right: -12px; }}@media (min-width: 768px) { .smHelp-mdsGridPlus-d563-0-2-761 { margin-left: -12px; margin-right: -12px; }}@media (min-width: 992px) { .smHelp-mdsGridPlus-d563-0-2-761 { margin-left: -12px; margin-right: -12px; }}@media (min-width: 1200px) { .smHelp-mdsGridPlus-d563-0-2-761 { margin-left: -12px; margin-right: -12px; }} .smHelp-addFlex-0-2-36 { } 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.smHelp-addFlex-d22-0-2-385 { display: flex; flex-direction: row; justify-content: center; } .smHelp-addFlex-d23-0-2-394 { display: flex; flex-direction: row; justify-content: center; } .smHelp-addFlex-d24-0-2-401 { display: flex; flex-direction: row; justify-content: center; } .smHelp-addFlex-d25-0-2-410 { display: flex; flex-direction: row; justify-content: center; } .smHelp-addFlex-d26-0-2-417 { display: flex; flex-direction: row; justify-content: center; } .smHelp-addFlex-d27-0-2-426 { display: flex; flex-direction: row; justify-content: center; } .smHelp-addFlex-d28-0-2-435 { display: flex; flex-direction: row; justify-content: center; } .smHelp-addFlex-d29-0-2-444 { display: flex; flex-direction: row; justify-content: center; } .smHelp-addFlex-d30-0-2-453 { display: flex; flex-direction: row; justify-content: center; } .smHelp-addFlex-d31-0-2-462 { display: flex; flex-direction: row; justify-content: center; } .smHelp-addFlex-d32-0-2-473 { display: flex; align-items: center; flex-direction: row; justify-content: center; } .smHelp-addFlex-d33-0-2-487 { display: flex; flex-direction: row; justify-content: center; } .smHelp-addFlex-d34-0-2-496 { display: flex; flex-direction: row; justify-content: center; } .smHelp-addFlex-d35-0-2-505 { display: flex; flex-direction: row; justify-content: center; } .smHelp-addFlex-d36-0-2-512 { display: flex; flex-direction: row; justify-content: center; } .smHelp-addFlex-d37-0-2-521 { display: flex; flex-direction: row; justify-content: center; } .smHelp-addFlex-d38-0-2-530 { display: flex; flex-direction: row; justify-content: center; } .smHelp-addFlex-d39-0-2-537 { display: flex; flex-direction: row; justify-content: center; } .smHelp-addFlex-d40-0-2-546 { display: flex; flex-direction: row; justify-content: center; } .smHelp-addFlex-d41-0-2-553 { display: flex; align-items: center; flex-direction: row; justify-content: center; } .smHelp-addFlex-d42-0-2-565 { display: flex; flex-direction: row; justify-content: center; } .smHelp-addFlex-d43-0-2-574 { display: flex; flex-direction: row; justify-content: center; } .smHelp-addFlex-d44-0-2-587 { display: flex; justify-content: center; } .smHelp-addFlex-d45-0-2-608 { } .smHelp-addFlex-d46-0-2-759 { } .smHelp-mdsGridPlusItem-0-2-44 { flex-grow: 1; max-width: 100%; box-sizing: border-box; flex-basis: 0; }@media (min-width: 0px) { .smHelp-mdsGridPlusItem-0-2-44 { }}@media (min-width: 576px) { .smHelp-mdsGridPlusItem-0-2-44 { }}@media (min-width: 768px) { .smHelp-mdsGridPlusItem-0-2-44 { }}@media (min-width: 992px) { .smHelp-mdsGridPlusItem-0-2-44 { }}@media (min-width: 1200px) { .smHelp-mdsGridPlusItem-0-2-44 { }} .smHelp-mdsGridPlusItem-d0-0-2-45 { }@media (min-width: 0px) { .smHelp-mdsGridPlusItem-d0-0-2-45 { flex: 0 0 16.666666666666664%; max-width: 16.666666666666664%; order: 1; }}@media (min-width: 576px) { .smHelp-mdsGridPlusItem-d0-0-2-45 { }}@media (min-width: 768px) { .smHelp-mdsGridPlusItem-d0-0-2-45 { flex: 0 0 8.333333333333332%; max-width: 8.333333333333332%; order: 1; }}@media (min-width: 992px) { .smHelp-mdsGridPlusItem-d0-0-2-45 { flex: 0 0 25%; max-width: 25%; order: 3; }}@media (min-width: 1200px) { .smHelp-mdsGridPlusItem-d0-0-2-45 { }} .smHelp-mdsGridPlusItem-d6-0-2-49 { }@media (min-width: 0px) { .smHelp-mdsGridPlusItem-d6-0-2-49 { flex: 0 0 66.66666666666666%; max-width: 66.66666666666666%; order: 2; }}@media (min-width: 576px) { .smHelp-mdsGridPlusItem-d6-0-2-49 { }}@media (min-width: 768px) { .smHelp-mdsGridPlusItem-d6-0-2-49 { flex: 0 0 41.66666666666667%; max-width: 41.66666666666667%; order: 2; }}@media (min-width: 992px) { .smHelp-mdsGridPlusItem-d6-0-2-49 { flex: 0 0 33.33333333333333%; max-width: 33.33333333333333%; order: 1; }}@media (min-width: 1200px) { .smHelp-mdsGridPlusItem-d6-0-2-49 { }} .smHelp-mdsGridPlusItem-d12-0-2-84 { }@media (min-width: 0px) { .smHelp-mdsGridPlusItem-d12-0-2-84 { flex: 0 0 100%; max-width: 100%; order: 3; }}@media (min-width: 576px) { .smHelp-mdsGridPlusItem-d12-0-2-84 { }}@media (min-width: 768px) { .smHelp-mdsGridPlusItem-d12-0-2-84 { flex: 0 0 50%; max-width: 50%; order: 2; }}@media (min-width: 992px) { .smHelp-mdsGridPlusItem-d12-0-2-84 { flex: 0 0 41.66666666666667%; max-width: 41.66666666666667%; }}@media (min-width: 1200px) { .smHelp-mdsGridPlusItem-d12-0-2-84 { }} .smHelp-mdsGridPlusItem-d18-0-2-108 { }@media (min-width: 0px) { .smHelp-mdsGridPlusItem-d18-0-2-108 { flex: 0 0 100%; max-width: 100%; padding-left: 8px; padding-right: 8px; }}@media (min-width: 576px) { .smHelp-mdsGridPlusItem-d18-0-2-108 { flex: 0 0 33.33333333333333%; max-width: 33.33333333333333%; padding-left: 12px; padding-right: 12px; }}@media (min-width: 768px) { .smHelp-mdsGridPlusItem-d18-0-2-108 { padding-left: 12px; padding-right: 12px; }}@media (min-width: 992px) { .smHelp-mdsGridPlusItem-d18-0-2-108 { flex: 0 0 25%; max-width: 25%; padding-left: 12px; padding-right: 12px; }}@media (min-width: 1200px) { .smHelp-mdsGridPlusItem-d18-0-2-108 { flex: 0 0 16.666666666666664%; max-width: 16.666666666666664%; padding-left: 12px; padding-right: 12px; }} .smHelp-mdsGridPlusItem-d24-0-2-121 { }@media (min-width: 0px) { .smHelp-mdsGridPlusItem-d24-0-2-121 { flex: 0 0 100%; max-width: 100%; padding-left: 8px; padding-right: 8px; }}@media (min-width: 576px) { .smHelp-mdsGridPlusItem-d24-0-2-121 { flex: 0 0 66.66666666666666%; max-width: 66.66666666666666%; padding-left: 12px; padding-right: 12px; }}@media (min-width: 768px) { .smHelp-mdsGridPlusItem-d24-0-2-121 { padding-left: 12px; padding-right: 12px; }}@media (min-width: 992px) { .smHelp-mdsGridPlusItem-d24-0-2-121 { flex: 0 0 75%; max-width: 75%; padding-left: 12px; padding-right: 12px; }}@media (min-width: 1200px) { .smHelp-mdsGridPlusItem-d24-0-2-121 { flex: 0 0 66.66666666666666%; max-width: 66.66666666666666%; padding-left: 12px; padding-right: 12px; }} .smHelp-mdsGridPlusItem-d30-0-2-175 { }@media (min-width: 0px) { .smHelp-mdsGridPlusItem-d30-0-2-175 { flex: 0 0 100%; max-width: 100%; }}@media (min-width: 576px) { .smHelp-mdsGridPlusItem-d30-0-2-175 { }}@media (min-width: 768px) { .smHelp-mdsGridPlusItem-d30-0-2-175 { }}@media (min-width: 992px) { .smHelp-mdsGridPlusItem-d30-0-2-175 { }}@media (min-width: 1200px) { .smHelp-mdsGridPlusItem-d30-0-2-175 { }} .smHelp-mdsGridPlusItem-d36-0-2-186 { }@media (min-width: 0px) { .smHelp-mdsGridPlusItem-d36-0-2-186 { flex: 0 0 100%; max-width: 100%; }}@media (min-width: 576px) { .smHelp-mdsGridPlusItem-d36-0-2-186 { }}@media (min-width: 768px) { .smHelp-mdsGridPlusItem-d36-0-2-186 { }}@media (min-width: 992px) { .smHelp-mdsGridPlusItem-d36-0-2-186 { }}@media (min-width: 1200px) { .smHelp-mdsGridPlusItem-d36-0-2-186 { }} .smHelp-mdsGridPlusItem-d42-0-2-196 { }@media (min-width: 0px) { .smHelp-mdsGridPlusItem-d42-0-2-196 { flex: 0 0 100%; max-width: 100%; }}@media (min-width: 576px) { .smHelp-mdsGridPlusItem-d42-0-2-196 { }}@media (min-width: 768px) { .smHelp-mdsGridPlusItem-d42-0-2-196 { }}@media (min-width: 992px) { .smHelp-mdsGridPlusItem-d42-0-2-196 { }}@media (min-width: 1200px) { .smHelp-mdsGridPlusItem-d42-0-2-196 { }} .smHelp-mdsGridPlusItem-d48-0-2-205 { }@media (min-width: 0px) { .smHelp-mdsGridPlusItem-d48-0-2-205 { flex: 0 0 100%; max-width: 100%; }}@media (min-width: 576px) { .smHelp-mdsGridPlusItem-d48-0-2-205 { }}@media (min-width: 768px) { .smHelp-mdsGridPlusItem-d48-0-2-205 { }}@media (min-width: 992px) { .smHelp-mdsGridPlusItem-d48-0-2-205 { }}@media (min-width: 1200px) { .smHelp-mdsGridPlusItem-d48-0-2-205 { }} .smHelp-mdsGridPlusItem-d54-0-2-214 { }@media (min-width: 0px) { .smHelp-mdsGridPlusItem-d54-0-2-214 { flex: 0 0 100%; max-width: 100%; }}@media (min-width: 576px) { .smHelp-mdsGridPlusItem-d54-0-2-214 { }}@media (min-width: 768px) { .smHelp-mdsGridPlusItem-d54-0-2-214 { }}@media (min-width: 992px) { .smHelp-mdsGridPlusItem-d54-0-2-214 { }}@media (min-width: 1200px) { .smHelp-mdsGridPlusItem-d54-0-2-214 { }} .smHelp-mdsGridPlusItem-d60-0-2-229 { }@media (min-width: 0px) { 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.smHelp-mdsGridPlusItem-d72-0-2-247 { }}@media (min-width: 992px) { .smHelp-mdsGridPlusItem-d72-0-2-247 { }}@media (min-width: 1200px) { .smHelp-mdsGridPlusItem-d72-0-2-247 { }} .smHelp-mdsGridPlusItem-d78-0-2-254 { }@media (min-width: 0px) { .smHelp-mdsGridPlusItem-d78-0-2-254 { flex: 0 0 100%; max-width: 100%; }}@media (min-width: 576px) { .smHelp-mdsGridPlusItem-d78-0-2-254 { }}@media (min-width: 768px) { .smHelp-mdsGridPlusItem-d78-0-2-254 { }}@media (min-width: 992px) { .smHelp-mdsGridPlusItem-d78-0-2-254 { }}@media (min-width: 1200px) { .smHelp-mdsGridPlusItem-d78-0-2-254 { }} .smHelp-mdsGridPlusItem-d84-0-2-263 { }@media (min-width: 0px) { .smHelp-mdsGridPlusItem-d84-0-2-263 { flex: 0 0 100%; max-width: 100%; }}@media (min-width: 576px) { .smHelp-mdsGridPlusItem-d84-0-2-263 { }}@media (min-width: 768px) { .smHelp-mdsGridPlusItem-d84-0-2-263 { }}@media (min-width: 992px) { .smHelp-mdsGridPlusItem-d84-0-2-263 { }}@media (min-width: 1200px) { .smHelp-mdsGridPlusItem-d84-0-2-263 { }} .smHelp-mdsGridPlusItem-d90-0-2-272 { }@media (min-width: 0px) { .smHelp-mdsGridPlusItem-d90-0-2-272 { flex: 0 0 100%; max-width: 100%; }}@media (min-width: 576px) { .smHelp-mdsGridPlusItem-d90-0-2-272 { }}@media (min-width: 768px) { .smHelp-mdsGridPlusItem-d90-0-2-272 { }}@media (min-width: 992px) { .smHelp-mdsGridPlusItem-d90-0-2-272 { }}@media (min-width: 1200px) { .smHelp-mdsGridPlusItem-d90-0-2-272 { }} .smHelp-mdsGridPlusItem-d96-0-2-279 { }@media (min-width: 0px) { .smHelp-mdsGridPlusItem-d96-0-2-279 { flex: 0 0 100%; max-width: 100%; }}@media (min-width: 576px) { .smHelp-mdsGridPlusItem-d96-0-2-279 { }}@media (min-width: 768px) { .smHelp-mdsGridPlusItem-d96-0-2-279 { }}@media (min-width: 992px) { .smHelp-mdsGridPlusItem-d96-0-2-279 { }}@media (min-width: 1200px) { .smHelp-mdsGridPlusItem-d96-0-2-279 { }} .smHelp-mdsGridPlusItem-d102-0-2-288 { }@media (min-width: 0px) { .smHelp-mdsGridPlusItem-d102-0-2-288 { flex: 0 0 100%; max-width: 100%; }}@media (min-width: 576px) { .smHelp-mdsGridPlusItem-d102-0-2-288 { }}@media (min-width: 768px) { .smHelp-mdsGridPlusItem-d102-0-2-288 { }}@media (min-width: 992px) { .smHelp-mdsGridPlusItem-d102-0-2-288 { }}@media (min-width: 1200px) { .smHelp-mdsGridPlusItem-d102-0-2-288 { }} .smHelp-mdsGridPlusItem-d108-0-2-297 { }@media (min-width: 0px) { .smHelp-mdsGridPlusItem-d108-0-2-297 { flex: 0 0 100%; max-width: 100%; }}@media (min-width: 576px) { .smHelp-mdsGridPlusItem-d108-0-2-297 { }}@media (min-width: 768px) { .smHelp-mdsGridPlusItem-d108-0-2-297 { }}@media (min-width: 992px) { .smHelp-mdsGridPlusItem-d108-0-2-297 { }}@media (min-width: 1200px) { .smHelp-mdsGridPlusItem-d108-0-2-297 { }} .smHelp-mdsGridPlusItem-d114-0-2-306 { }@media (min-width: 0px) { .smHelp-mdsGridPlusItem-d114-0-2-306 { flex: 0 0 100%; max-width: 100%; }}@media (min-width: 576px) { .smHelp-mdsGridPlusItem-d114-0-2-306 { }}@media (min-width: 768px) { .smHelp-mdsGridPlusItem-d114-0-2-306 { }}@media (min-width: 992px) { .smHelp-mdsGridPlusItem-d114-0-2-306 { }}@media (min-width: 1200px) { .smHelp-mdsGridPlusItem-d114-0-2-306 { }} .smHelp-mdsGridPlusItem-d120-0-2-315 { }@media (min-width: 0px) { .smHelp-mdsGridPlusItem-d120-0-2-315 { flex: 0 0 100%; max-width: 100%; }}@media (min-width: 576px) { .smHelp-mdsGridPlusItem-d120-0-2-315 { }}@media (min-width: 768px) { .smHelp-mdsGridPlusItem-d120-0-2-315 { }}@media (min-width: 992px) { .smHelp-mdsGridPlusItem-d120-0-2-315 { }}@media (min-width: 1200px) { .smHelp-mdsGridPlusItem-d120-0-2-315 { }} .smHelp-mdsGridPlusItem-d126-0-2-324 { }@media (min-width: 0px) { .smHelp-mdsGridPlusItem-d126-0-2-324 { flex: 0 0 100%; max-width: 100%; }}@media (min-width: 576px) { .smHelp-mdsGridPlusItem-d126-0-2-324 { }}@media (min-width: 768px) { .smHelp-mdsGridPlusItem-d126-0-2-324 { }}@media (min-width: 992px) { .smHelp-mdsGridPlusItem-d126-0-2-324 { }}@media (min-width: 1200px) { .smHelp-mdsGridPlusItem-d126-0-2-324 { }} .smHelp-mdsGridPlusItem-d132-0-2-331 { }@media 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}}@media (min-width: 768px) { .smHelp-mdsGridPlusItem-d198-0-2-457 { }}@media (min-width: 992px) { .smHelp-mdsGridPlusItem-d198-0-2-457 { }}@media (min-width: 1200px) { .smHelp-mdsGridPlusItem-d198-0-2-457 { }} .smHelp-mdsGridPlusItem-d204-0-2-466 { }@media (min-width: 0px) { .smHelp-mdsGridPlusItem-d204-0-2-466 { flex: 0 0 100%; max-width: 100%; }}@media (min-width: 576px) { .smHelp-mdsGridPlusItem-d204-0-2-466 { }}@media (min-width: 768px) { .smHelp-mdsGridPlusItem-d204-0-2-466 { }}@media (min-width: 992px) { .smHelp-mdsGridPlusItem-d204-0-2-466 { }}@media (min-width: 1200px) { .smHelp-mdsGridPlusItem-d204-0-2-466 { }} .smHelp-mdsGridPlusItem-d210-0-2-477 { }@media (min-width: 0px) { .smHelp-mdsGridPlusItem-d210-0-2-477 { flex: 0 0 100%; max-width: 100%; }}@media (min-width: 576px) { .smHelp-mdsGridPlusItem-d210-0-2-477 { }}@media (min-width: 768px) { .smHelp-mdsGridPlusItem-d210-0-2-477 { }}@media (min-width: 992px) { .smHelp-mdsGridPlusItem-d210-0-2-477 { }}@media (min-width: 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cursor: pointer; text-decoration: none; } .smHelp-smLinkHover-d20-0-2-717 { color: #73747A; } .smHelp-smLinkHover-d20-0-2-717:hover, .smHelp-smLinkHover-d20-0-2-717:focus { color: #1E2124; cursor: pointer; text-decoration: none; } .smHelp-smLinkHover-d21-0-2-723 { color: #73747A; } .smHelp-smLinkHover-d21-0-2-723:hover, .smHelp-smLinkHover-d21-0-2-723:focus { color: #1E2124; cursor: pointer; text-decoration: none; } .smHelp-smLinkHover-d22-0-2-735 { color: #73747A; } .smHelp-smLinkHover-d22-0-2-735:hover, .smHelp-smLinkHover-d22-0-2-735:focus { color: #1E2124; cursor: pointer; text-decoration: none; } .smHelp-smLinkHover-d23-0-2-741 { color: #73747A; } .smHelp-smLinkHover-d23-0-2-741:hover, .smHelp-smLinkHover-d23-0-2-741:focus { color: #1E2124; cursor: pointer; text-decoration: none; } .smHelp-smLinkHover-d24-0-2-747 { color: #73747A; } .smHelp-smLinkHover-d24-0-2-747:hover, .smHelp-smLinkHover-d24-0-2-747:focus { color: #1E2124; cursor: pointer; text-decoration: none; } .smHelp-smLinkHover-d25-0-2-753 { color: #73747A; } .smHelp-smLinkHover-d25-0-2-753:hover, .smHelp-smLinkHover-d25-0-2-753:focus { color: #1E2124; cursor: pointer; text-decoration: none; } .smHelp-addFlex-0-2-14 { } .smHelp-addFlex-d0-0-2-15 { display: flex; flex-direction: column; justify-content: space-between; } .smHelp-addFlex-d1-0-2-16 { display: flex; flex-direction: column; } .smHelp-addFlex-d2-0-2-35 { display: flex; align-items: center; flex-direction: column; justify-content: center; } .smHelp-addFlex-d3-0-2-50 { display: flex; align-items: center; justify-content: center; } .smHelp-addFlex-d4-0-2-127 { display: flex; flex-wrap: nowrap; align-items: center; justify-content: flex-start; } .smHelp-addFlex-d5-0-2-128 { display: flex; flex-wrap: nowrap; align-items: center; } .smHelp-addFlex-d6-0-2-140 { display: flex; flex-wrap: nowrap; align-items: center; } .smHelp-addFlex-d7-0-2-149 { display: flex; flex-wrap: nowrap; align-items: center; } .smHelp-addFlex-d8-0-2-584 { display: flex; align-items: center; flex-direction: column; justify-content: center; } .smHelp-footer-0-2-604 { padding-bottom: 24px; background-color: #F7F7F7; }@media only screen and (min-width: 0px) { .smHelp-footer-0-2-604 { padding-left: 16px; }}@media only screen and (min-width: 576px) { .smHelp-footer-0-2-604 { padding-left: 0; }} .smHelp-linkList-0-2-605 { padding: 0; } .smHelp-header-0-2-606 { color: #1E2124; margin-top: 24px; font-weight: 500; } .smHelp-bottomRow-0-2-607 { color: #73747A; font-size: 14px; margin-top: 24px; }@media only screen and (min-width: 768px) { .smHelp-bottomRow-0-2-607 { margin-top: 40px; }}@media only screen and (min-width: 1200px) { .smHelp-bottomRow-0-2-607 { margin-top: 64px; }} .smHelp-bottomRow-0-2-607 svg { margin-top: 24px; }@media only screen and (min-width: 768px) { .smHelp-bottomRow-0-2-607 svg { margin-top: 0; }} .wrenchTypography-0-2-113 { } .wrenchTypography-d0-0-2-114 { color: #333E48; margin: 0; padding: 0; font-size: 20px; box-sizing: border-box; text-align: left; font-family: 'National 2', 'Helvetica Neue', Helvetica, Arial, 'Hiragino Sans', 'Hiragino Kaku Gothic Pro', '游ゴシック', '游ゴシック体', YuGothic, 'Yu Gothic', 'ＭＳゴシック', 'MS Gothic', sans-serif; font-weight: 400; line-height: 1.4; -webkit-font-smoothing: antialiased; } .wrenchTypography-d0-0-2-114 > strong, .wrenchTypography-d0-0-2-114 > b { font-weight: 500; } .wrenchFade-0-2-67 { } .smHelp-enter-0-2-68 { opacity: 0; } .smHelp-enterActive-0-2-69 { opacity: 1; } .smHelp-exit-0-2-70 { opacity: 1; } .smHelp-exitActive-0-2-71 { opacity: 0; } .smHelp-entering-0-2-72 { } .smHelp-entered-0-2-73 { } .smHelp-exiting-0-2-74 { } .smHelp-exited-0-2-75 { } .smHelp-unmounted-0-2-76 { } .smHelp-wrenchFade-d0-0-2-77 { } .smHelp-wrenchFade-d0-0-2-77.smHelp-entering-0-2-72, .smHelp-wrenchFade-d0-0-2-77.smHelp-exiting-0-2-74 { transition: opacity 100ms linear; } .smHelp-wrenchFade-d0-0-2-77.smHelp-enterActive-0-2-69 { transition: opacity 100ms linear; } 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.smHelp-exited-0-2-357 { } .smHelp-unmounted-0-2-358 { } .smHelp-wrenchSlide-d0-0-2-359 { } .smHelp-wrenchSlide-d0-0-2-359.smHelp-enter-0-2-350 { transform: translateY(-75%); } .smHelp-wrenchSlide-d0-0-2-359.smHelp-enterActive-0-2-351 { transform: translateY(-0%); transition: transform 350ms cubic-bezier(0, 0, 0, 1), opacity 70ms linear 35ms; } .smHelp-wrenchSlide-d0-0-2-359.smHelp-exit-0-2-352 { transform: translateY(-0%); } .smHelp-wrenchSlide-d0-0-2-359.smHelp-exitActive-0-2-353 { transform: translateY(-75%); transition: transform 350ms cubic-bezier(0.2, 0, 0.1, 1), opacity 175ms linear 175ms; } .smHelp-enter-d1-0-2-360 { opacity: 0; transform: translateY(-75%); } .smHelp-enterActive-d2-0-2-361 { opacity: 1; transform: translateY(-0%); } .smHelp-exit-d3-0-2-362 { opacity: 1; transform: translateY(-0%); } .smHelp-exitActive-d4-0-2-363 { opacity: 0; transform: translateY(-75%); } .smHelp-entering-d5-0-2-364 { } .smHelp-entered-d6-0-2-365 { } .smHelp-exiting-d7-0-2-366 { } .smHelp-exited-d8-0-2-367 { } .smHelp-unmounted-d9-0-2-368 { } .wrenchMenuContainer-0-2-55 { } .wrenchMenu-0-2-56 { } .wrenchMenuBody-0-2-57 { } .wrenchMenuContainer-d0-0-2-58 { display: inline-block; outline: none; position: relative; font-size: 16px; font-family: 'National 2', 'Helvetica Neue', Helvetica, Arial, 'Hiragino Sans', 'Hiragino Kaku Gothic Pro', '游ゴシック', '游ゴシック体', YuGothic, 'Yu Gothic', 'ＭＳゴシック', 'MS Gothic', sans-serif; -webkit-font-smoothing: antialiased; } .wrenchMenu-d1-0-2-59 { top: 100%; left: 0; color: #333E48; display: block; outline: none; z-index: 999; position: absolute; max-width: 300px; min-width: 175px; box-shadow: 0 2px 8px 0 rgba(0,0,0,0.14); text-align: left; white-space: noWrap; } .wrenchMenuBody-d2-0-2-60 { display: flex; background: #FFFFFF; max-height: 400px; overflow-y: auto; flex-direction: column; } .wrenchMenuContainer-d3-0-2-85 { display: block; outline: none; position: relative; font-size: 16px; font-family: 'National 2', 'Helvetica Neue', Helvetica, Arial, 'Hiragino Sans', 'Hiragino Kaku Gothic Pro', '游ゴシック', '游ゴシック体', YuGothic, 'Yu Gothic', 'ＭＳゴシック', 'MS Gothic', sans-serif; -webkit-font-smoothing: antialiased; } .wrenchMenu-d4-0-2-86 { color: #333E48; display: block; outline: none; z-index: 999; position: absolute; max-width: none; min-width: 175px; box-shadow: 0 2px 8px 0 rgba(0,0,0,0.14); text-align: left; white-space: noWrap; } .wrenchMenuBody-d5-0-2-87 { display: flex; background: #FFFFFF; max-height: 400px; overflow-y: auto; flex-direction: column; } .smHelp-hamburgerMenuButton-0-2-17 { cursor: pointer; margin-left: -16px; } .smHelp-hamburgerMenuButton-0-2-17 > button { color: #1E2124; } .smHelp-hamburgerMenuButtonAuth-0-2-18 > button { color: #FFFFFF; } .smHelp-headerContainer-0-2-19 { width: 100%; height: 48px; background-color: #00BF6F; }@media only screen and (min-width: 992px) { .smHelp-headerContainer-0-2-19 { padding-bottom: 0; }} .smHelp-mobileTabletHeaderHeight-0-2-20 { height: 96px; } .smHelp-headerContainerAuth-0-2-21 { color: #FFFFFF; background-color: #1E2124; } .smHelp-headerIcon-0-2-22 { margin-right: 12px; } .smHelp-homePageHeading-0-2-23 { margin-bottom: 16px; }@media only screen and (min-width: 992px) { .smHelp-homePageHeadingAndText-0-2-24 { margin-top: 64px; }} .smHelp-labelContent-0-2-25 { width: 140px; } .smHelp-loginButton-0-2-26 { border: 1px solid #1E2124; }@media only screen and (min-width: 992px) { .smHelp-logo-0-2-27 { justify-content: flex-start; } .smHelp-logo-0-2-27 svg { margin: 0 4px 0 0; }} .smHelp-menuTrigger-0-2-28 { color: #FFFFFF; cursor: pointer; } .smHelp-mobileMenuHeading-0-2-29 { margin-left: 8px; margin-bottom: 12px; } .smHelp-productText-0-2-30 { margin-left: 12px; } .smHelp-productTextError-0-2-31 { margin-left: 12px; margin-bottom: 32px; } .smHelp-searchInput-0-2-32 { width: 100%; padding-bottom: 0; background-color: #FFFFFF; } .smHelp-searchInputMedia-0-2-33 { padding: 0; }@media only screen and (min-width: 576px) { .smHelp-searchInputMedia-0-2-33 { padding: 0; }}@media only screen and (min-width: 992px) { .smHelp-searchInputMedia-0-2-33 { margin-bottom: 0; }} .smHelp-stickyHeader-0-2-34 { top: 0; z-index: 1; position: sticky; } .smHelp-pageClass-0-2-1 { min-height: 100vh; overflow-x: hidden; } .smHelp-productsAlignment-0-2-2 { margin-top: 24px; } .smHelp-articleHeading-0-2-3 { margin: 16px 0; } .smHelp-articleTitle-0-2-4 { margin: 0; } .smHelp-content-0-2-5 { margin-bottom: 32px; }@media only screen and (min-width: 992px) { .smHelp-articleBreadcrumb-0-2-6 { margin-top: 32px; }}@media only screen and (min-width: 0px) { .smHelp-articleBreadcrumb-0-2-6 { margin-top: 24px; }} .smHelp-articleWrapper-0-2-7 { padding-left: 16px; padding-right: 16px; }@media only screen and (min-width: 576px) { .smHelp-articleWrapper-0-2-7 { padding-left: 0; padding-right: 0; }} .smHelp-mainArticleContainer-0-2-8 { margin-bottom: 32px; }@media only screen and (min-width: 768px) { .smHelp-mainArticleContainer-0-2-8 { margin-left: 24px; margin-bottom: 24px; }} .smHelp-contactHeading-0-2-9 { margin-top: 16px; } .smHelp-searchContainer-0-2-10 { width: 100%; margin-top: 32px; margin-bottom: 80px; } .smHelp-searchContainer-0-2-10 > span { width: 100%; } .smHelp-searchContainer-0-2-10 > span div[role="menu"] { width: 100%; } .smHelp-searchContainer-0-2-10 > span div[role="menu"] em { font-style: normal; font-weight: 600; } .smHelp-searchHeroContainer-0-2-11 { position: relative; } .smHelp-searchDecorationIcon-0-2-12 { top: -32px; right: -32px; z-index: -1; position: absolute; } .smHelp-searchHeroWrapper-0-2-13 { position: relative; } .smHelp-container-0-2-467 { }@media only screen and (min-width: 768px) { .smHelp-container-0-2-467 { } .smHelp-container-0-2-467.smHelp-container-0-2-467 { }}@keyframes smHelp-keyframes-motionSlideLeft-0-2-468 { from { opacity: 0; transform: translate3d(100%, 0, 0); } to { opacity: 1; transform: translate3d(0, 0, 0); }} .smHelp-mdsMotionSlideLeft-0-2-469 { opacity: 0; 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-4px auto 0 auto; padding: 32px; font-size: 16px; max-width: 288px; font-weight: 400; line-height: 26px; letter-spacing: normal; background-color: #F7F7F7; } .smHelp-image-d0-0-2-479 figcaption a { color: #007FAA; }@media only screen and (min-width: 768px) { .smHelp-image-d0-0-2-479 figcaption { max-width: 576px; }}@media only screen and (min-width: 992px) { .smHelp-image-d0-0-2-479 figcaption { max-width: 672px; }}@media only screen and (min-width: 768px) { .smHelp-image-d0-0-2-479 img { display: block; }} .smHelp-image-d2-0-2-558 { } .smHelp-image-d2-0-2-558 img { display: block; } .smHelp-image-d2-0-2-558 figcaption { height: auto; margin: -4px auto 0 auto; padding: 32px; font-size: 16px; max-width: 288px; font-weight: 400; line-height: 26px; letter-spacing: normal; background-color: #F7F7F7; } .smHelp-image-d2-0-2-558 figcaption a { color: #007FAA; }@media only screen and (min-width: 768px) { .smHelp-image-d2-0-2-558 figcaption { max-width: 576px; }}@media only screen and (min-width: 992px) { .smHelp-image-d2-0-2-558 figcaption { max-width: 672px; }}@media only screen and (min-width: 768px) { .smHelp-image-d2-0-2-558 img { display: block; }} .smHelp-img-0-2-480 { display: block; } .smHelp-imgMaxSize-0-2-481 { } .smHelp-imgMultiSize-0-2-482 { width: 100%; } .smHelp-img-d0-0-2-483 { aspect-ratio: 884 / 414; margin: 0 auto; } .smHelp-imgMaxSize-d1-0-2-484 { max-width: min(884px, 100%); max-height: 414px; } .smHelp-img-d2-0-2-559 { aspect-ratio: 1095 / 439; margin: 0 auto; } .smHelp-imgMaxSize-d3-0-2-560 { max-width: min(1095px, 100%); max-height: 439px; } .wrenchBanner-0-2-341 { } .wrenchBannerBody-0-2-342 { } .wrenchBannerActions-0-2-343 { } .wrenchBannerIcon-0-2-344 { } .wrenchBanner-d0-0-2-345 { color: #333E48; border: 1px solid #2DCCD3; margin: 0; display: flex; padding: 24px 32px 24px 24px; position: relative; font-size: 16px; background: #FFFFFF; align-items: flex-start; font-family: 'National 2', 'Helvetica Neue', Helvetica, Arial, 'Hiragino Sans', 'Hiragino Kaku Gothic Pro', '游ゴシック', '游ゴシック体', YuGothic, 'Yu Gothic', 'ＭＳゴシック', 'MS Gothic', sans-serif; font-weight: 400; border-radius: 4px; border-left-width: 8px; -webkit-font-smoothing: antialiased; } .wrenchBannerBody-d1-0-2-346 { flex-grow: 1; padding-left: 24px; } .wrenchBannerActions-d2-0-2-347 { padding: 16px 0 0; } .wrenchBannerIcon-d3-0-2-348 { display: flex; margin-top: 2px; } .smHelp-mdsBanner-0-2-332 { } .smHelp-mdsBanner-0-2-332 span { font-size: 18px; } .smHelp-mdsBannerWrapper-0-2-333 { } .smHelp-mdsWhitelabelBannerBorder-0-2-334 { } .smHelp-mdsWhitelabelBannerBorder-0-2-334 > div > div { border-color: #1E2124; } .smHelp-mdsBannerWrapper-d0-0-2-335 { margin: 32px 0 0 0; } .wrenchInput-0-2-95 { } .wrenchInput-d0-0-2-96 { color: #333E48; width: 100%; border: 1px solid #D0D2D3; height: 32px; margin: 0; outline: none; padding: 0 8px; font-size: 16px; appearance: none; box-shadow: none; box-sizing: border-box; list-style: none; font-family: 'National 2', 'Helvetica Neue', Helvetica, Arial, 'Hiragino Sans', 'Hiragino Kaku Gothic Pro', '游ゴシック', '游ゴシック体', YuGothic, 'Yu Gothic', 'ＭＳゴシック', 'MS Gothic', sans-serif; line-height: 1.5; border-radius: 4px; background-color: #FFFFFF; -webkit-font-smoothing: antialiased; } .wrenchInput-d0-0-2-96:hover { box-shadow: 0 2px 4px 0 rgba(0, 0, 0, 0.14); transition: border-color 100ms box-shadow 100ms; border-color: #6B787F; } .wrenchInput-d0-0-2-96:focus { transition: border-color 100ms; border-color: #333E48; } .smHelp-addonClassName-0-2-215 { } .smHelp-list-0-2-216 { } .smHelp-listStyles-0-2-217 { } .smHelp-listMdMediaQuery-0-2-218 { margin-top: 24px; margin-bottom: 24px; } .smHelp-listTypography-0-2-219 { font-size: 16px; font-weight: 400; line-height: 28px; letter-spacing: normal; }@media only screen and (min-width: 768px) { .smHelp-listTypography-0-2-219 { font-size: 16px; font-weight: 400; line-height: 28px; letter-spacing: normal; }}@media only screen and (min-width: 992px) { .smHelp-listTypography-0-2-219 { 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li { margin-bottom: 12px; } .smHelp-list-d21-0-2-527 li::before { text-align: right; padding-right: 16px; } .smHelp-list-d21-0-2-527 > :first-child { counter-set: stepCounter 0; } .smHelp-list-d21-0-2-527 ol, .smHelp-list-d21-0-2-527 ul { margin: 0; counter-set: stepCounter 0; } .smHelp-list-d21-0-2-527 li:last-of-type { margin-bottom: 0; } .smHelp-list-d21-0-2-527 a:hover { text-decoration: underline; } .smHelp-listStyles-d22-0-2-528 { color: #1E2124; } .smHelp-listWrapper-d23-0-2-529 { } .smHelp-sitewideBanner-0-2-103 a { text-decoration: underline; } .wrenchInputGroup-0-2-88 { } .wrenchInputGroup-d0-0-2-89 { width: 100%; border: 1px solid #D0D2D3; display: inline-flex; background: #FFFFFF; align-items: center; border-color: #D0D2D3; border-radius: 4px; justify-content: space-between; } .wrenchInputGroup-d0-0-2-89:hover { box-shadow: 0 2px 4px 0 rgba(0, 0, 0, 0.14); transition: border-color 100ms box-shadow 100ms; border-color: #6B787F; } .wrenchInputGroup-d0-0-2-89 > input, .wrenchInputGroup-d0-0-2-89 > textarea { color: #333E48; width: 100%; border: none; flex-grow: 1; } .wrenchInputGroup-d0-0-2-89:empty { clip: rect(1px, 1px, 1px, 1px); width: 1px; border: 0; height: 1px; margin: -1px; padding: 0; overflow: hidden; position: absolute; } .wrenchInputGroup-d0-0-2-89 > input:hover, .wrenchInputGroup-d0-0-2-89 > textarea:hover { box-shadow: none; } .wrenchInputGroupAddon-0-2-90 { } .wrenchInputGroupAddon-d0-0-2-91 { display: flex; font-size: 16px; align-self: center; margin-top: 0; font-family: 'National 2', 'Helvetica Neue', Helvetica, Arial, 'Hiragino Sans', 'Hiragino Kaku Gothic Pro', '游ゴシック', '游ゴシック体', YuGothic, 'Yu Gothic', 'ＭＳゴシック', 'MS Gothic', sans-serif; white-space: nowrap; margin-bottom: 0; -webkit-font-smoothing: antialiased; } .wrenchInputGroupAddon-d0-0-2-91 > svg { margin-top: 0; margin-bottom: 0; } .wrenchInputGroupAddon-d0-0-2-91:first-child { padding-left: 4px; } .wrenchInputGroupAddon-d0-0-2-91:last-child { padding-right: 4px; } .wrenchInputGroupAddon-d0-0-2-91:last-child > svg { margin-right: 8px; fill: #333E48; color: #333E48; } .wrenchInputGroupAddon-d0-0-2-91:first-child > svg { margin-left: 8px; fill: #333E48; color: #333E48; } .smHelp-breadcrumbs-0-2-122 { max-width: 1336px; margin-left: auto; margin-right: auto; padding-left: auto; margin-bottom: auto; } .smHelp-breadcrumbs-0-2-122 > div:not(:last-of-type) { display: none; }@media only screen and (min-width: 576px) { .smHelp-breadcrumbs-0-2-122 > div:not(:last-of-type) { display: flex; }} .smHelp-lastLinkText-0-2-123 { display: none; overflow: hidden; max-width: 40ch; white-space: nowrap; text-overflow: ellipsis; }@media only screen and (min-width: 576px) { .smHelp-lastLinkText-0-2-123 { display: block; }}@media only screen and (min-width: 1200px) { .smHelp-lastLinkText-0-2-123 { max-width: 100%; }} .smHelp-linksText-0-2-124 { white-space: nowrap; } .smHelp-showOnMobile-0-2-125 { display: inline; }@media only screen and (min-width: 576px) { .smHelp-showOnMobile-0-2-125 { display: none; }} .smHelp-showOnTabletsAndDesktops-0-2-126 { display: none; }@media only screen and (min-width: 576px) { .smHelp-showOnTabletsAndDesktops-0-2-126 { display: inline; }} .smHelp-chapterNavList-0-2-115 { display: block; padding: 16px; background: transparent; } .smHelp-chapterNavListMobile-0-2-116 { padding: 0; } .smHelp-chapterNavListItem-0-2-117 { color: #73747A; padding: 8px 0 8px 12px; list-style: none; border-left: solid 2px #D1D3D4; } .smHelp-chapterNavListItem-0-2-117:hover { color: #1E2124; text-decoration: underline; border-left-color: #00BF6F; } .smHelp-chapterNavListItemActive-0-2-118 { color: #1E2124; font-weight: 450; border-left-color: #00BF6F; } .smHelp-chapterNavTitle-0-2-119 { font-weight: 500; } .smHelp-chapterNav-0-2-109 { top: 192px; width: 192px; display: none; position: fixed; transition: 0.1s all ease-in-out; }@media only screen and (min-width: 576px) { .smHelp-chapterNav-0-2-109 { top: 160px; display: block; position: fixed; }}@media only screen and (min-width: 992px) { .smHelp-chapterNav-0-2-109 { top: 120px; display: block; position: fixed; }} .smHelp-chapterNavHidden-0-2-110 { opacity: 0; visibility: hidden; } .smHelp-chapterNavMobile-0-2-187 { display: block; }@media only screen and (min-width: 576px) { .smHelp-chapterNavMobile-0-2-187 { display: none; }} .smHelp-getFeedbackWidget-0-2-579 { margin-top: 24px; } .smHelp-relatedArticlesBorder-0-2-580 { width: 77px; border-top: 4px solid #1E2124; margin-top: 64px; } .smHelp-relatedArticlesHeader-0-2-581 { margin-bottom: 0; }@media only screen and (min-width: 576px) { .smHelp-relatedArticlesHeader-0-2-581 { margin-bottom: 16px; }} .smHelp-relatedArticlesCard-0-2-582 { flex-grow: 1; box-shadow: 0 6px 8px 0px rgba(51, 62, 72, .1); margin-top: 24px; min-height: 92px; } .smHelp-relatedArticlesCard-0-2-582:hover { transform: scale(1.02); box-shadow: 0 6px 8px 0px undefined; }@media only screen and (min-width: 576px) { .smHelp-relatedArticlesCard-0-2-582 { min-height: 148px; }} .smHelp-articleLink-0-2-583 { height: 100%; display: block; padding: 12px 24px; font-size: 20px; font-weight: 500; line-height: 28px; letter-spacing: normal; }@media only screen and (min-width: 576px) { .smHelp-articleLink-0-2-583 { padding: 32px 24px; }}</style> <script> window.dataLayer = window.dataLayer || []; window.dataLayer.push({ 'environment': "prod", }); window.dataLayer.push({"OnetrustActiveGroups":",C0001,"}); </script> <script> function OptanonWrapper() { } </script> </head> <body class="mds-locale--en-US"> <div id="root"><div class="smHelp-addFlex-0-2-14 smHelp-addFlex-d0-0-2-15 smHelp-pageClass-0-2-1"><div class="smHelp-addFlex-0-2-14 smHelp-addFlex-d1-0-2-16 "><div class="smHelp-addFlex-0-2-14 smHelp-addFlex-d2-0-2-35 smHelp-headerContainer-0-2-19 "><div class="smHelp-mdsGridPlusContainer-0-2-38 smHelp-mdsGridPlusContainer-d5-0-2-40"><div class="smHelp-mdsGridPlus-0-2-39 smHelp-mdsGridPlus-d11-0-2-41 smHelp-addFlex-0-2-36 smHelp-addFlex-d0-0-2-37"><div class="smHelp-mdsGridPlusItem-0-2-44 smHelp-mdsGridPlusItem-d0-0-2-45 smHelp-addFlex-0-2-42 smHelp-addFlex-d0-0-2-43"><a class="smHelp-loginButton-0-2-26 smHelp-linkButton-0-2-46 smHelp-linkButton-d0-0-2-47" rel="" href="https://www.surveymonkey.com/login/?ep=https%3A%2F%2Fhelp.surveymonkey.com%2Fen%2Fgetfeedback%2Fchannels%2Fapp-custom-events%2F">Log in</a></div><div class="smHelp-mdsGridPlusItem-0-2-44 smHelp-mdsGridPlusItem-d6-0-2-49 smHelp-addFlex-0-2-42 smHelp-addFlex-d1-0-2-48"><div class="smHelp-addFlex-0-2-14 smHelp-addFlex-d3-0-2-50 smHelp-logo-0-2-27"><a href="/en/"><svg class="" fill="#FFFFFF" height="22" viewBox="0 0 20 20" width="22"><path d="m13.2625.5625c-1.0375-.3625-2.15-.5625-3.3-.5625-.9125 0-1.7875.125-2.625.35-2.625.7125-5.2625 2.8625-5.9625 5.575-.3125 1.2125-.275 2.4625.35 3.5625.1125.2.25.4.3875.5875.1625.225.3375.425.5375.6125.2875.275.6.5125.9375.725 1.1875.7125 2.5875.925 3.9375.5875 1.625-.4 2.925-1.55 3.55-3.075h-2.7c-.1125 0-.2125-.1-.2125-.2125v-1.7875c0-.1125.1-.2125.2125-.2125h6.3875c.1125 0 .2125.1.2125.2125v6.75c0 .1125-.1.2125-.2125.2125h-1.7875c-.1125 0-.2125-.1-.2125-.2125v-3.1125c-.9875 1.7625-2.6625 3.075-4.6875 3.5875-.6125.15-1.225.225-1.825.225-1.325 0-2.6375-.3625-3.8-1.0625-.5-.3-.9625-.65-1.375-1.05-.05-.05-.1-.1-.15-.1625-.35-.35-.6625-.75-.925-1.1625.475 5.075 4.75 9.0625 9.9625 9.0625 5.525 0 10-4.475 10-10 0-4.3625-2.8-8.075-6.7-9.4375z" fill="#FFFFFF"></path></svg></a><div class="wrenchBox-0-2-53 wrenchBox-d0-0-2-54 wrenchSpacing-0-2-51 wrenchSpacing-d0-0-2-52"><span class="wrenchMenuContainer-0-2-55 wrenchMenuContainer-d0-0-2-58" tabindex="-1"><span class="smHelp-menuTrigger-0-2-28 wrenchBox-0-2-53 wrenchBox-d1-0-2-62 wrenchSpacing-0-2-51 wrenchSpacing-d1-0-2-61" aria-haspopup="menu" tabindex="0">GetFeedback<span class="wrenchBox-0-2-53 wrenchBox-d2-0-2-64 wrenchSpacing-0-2-51 wrenchSpacing-d2-0-2-63"><svg class="wrenchIcons-0-2-65 wrenchIcons-d0-0-2-66" viewBox="0 0 16 16" preserveAspectRatio="xMidYMid" aria-label="Open" role="img"><g><path d="M13.254 4c.19.001.38.088.526.26.267.316.29.81.073 1.158l-.073.1L8.53 11.74l-.084.086a.66.66 0 0 1-.901-.007l-.076-.08L2.22 5.523l-.073-.1a1.024 1.024 0 0 1 0-1.058l.073-.1.084-.085a.674.674 0 0 1 .446-.175V4h10.504z"></path></g></svg></span></span><div class="wrenchMenu-0-2-56 wrenchMenu-d1-0-2-59"></div></span></div></div></div><div class="smHelp-mdsGridPlusItem-0-2-44 smHelp-mdsGridPlusItem-d12-0-2-84 smHelp-addFlex-0-2-42 smHelp-addFlex-d2-0-2-83"><div class="smHelp-searchInput-0-2-32 smHelp-searchInputMedia-0-2-33"><div><span class="wrenchMenuContainer-0-2-55 wrenchMenuContainer-d3-0-2-85" tabindex="-1"><div class="wrenchInputGroup-0-2-88 wrenchInputGroup-d0-0-2-89" aria-haspopup="menu" tabindex="0"><div class="wrenchInputGroupAddon-0-2-90 wrenchInputGroupAddon-d0-0-2-91"><div class="wrenchBox-0-2-53 wrenchBox-d3-0-2-93 wrenchSpacing-0-2-51 wrenchSpacing-d3-0-2-92"><svg class="wrenchIcons-0-2-65 wrenchIcons-d1-0-2-94" viewBox="0 0 16 16" preserveAspectRatio="xMidYMid" aria-label="Search" role="img"><g><path d="M6.5 0C10.09 0 13 2.912 13 6.503a6.477 6.477 0 0 1-1.404 4.037l4.183 4.18a.75.75 0 0 1-1.06 1.061l-4.183-4.18A6.502 6.502 0 0 1 0 6.503 6.502 6.502 0 0 1 6.5 0zm0 1.5c-2.761 0-5 2.24-5 5.003a5.001 5.001 0 1 0 10 0 5.001 5.001 0 0 0-5-5.002z"></path></g></svg></div></div><input class="wrenchInput-0-2-95 wrenchInput-d0-0-2-96" id="HelpCenter__SearchInput" type="text" placeholder="Search" autoComplete="off" value=""/></div><div class="wrenchMenu-0-2-56 wrenchMenu-d4-0-2-86"></div></span></div></div></div></div></div></div><div class="smHelp-articleWrapper-0-2-7"><div class="smHelp-mdsGridPlusContainer-0-2-38 smHelp-mdsGridPlusContainer-d17-0-2-105"><div class="smHelp-mdsGridPlus-0-2-39 smHelp-mdsGridPlus-d23-0-2-106 smHelp-addFlex-0-2-36 smHelp-addFlex-d1-0-2-104"><div class="smHelp-mdsGridPlusItem-0-2-44 smHelp-mdsGridPlusItem-d18-0-2-108 smHelp-addFlex-0-2-42 smHelp-addFlex-d3-0-2-107"><div class="smHelp-chapterNav-0-2-109"><div class="wrenchBox-0-2-53 wrenchBox-d4-0-2-112 wrenchSpacing-0-2-51 wrenchSpacing-d4-0-2-111"><div class="wrenchTypography-0-2-113 wrenchTypography-d0-0-2-114">In this article</div></div><ul class="smHelp-chapterNavList-0-2-115"><li class="smHelp-chapterNavListItem-0-2-117 "><a href="#choosing">Choosing Custom or Standard Events</a></li><li class="smHelp-chapterNavListItem-0-2-117 "><a href="#examples">Examples of Custom Events</a></li><li class="smHelp-chapterNavListItem-0-2-117 "><a href="#planning">Planning Custom Events</a></li><li class="smHelp-chapterNavListItem-0-2-117 "><a href="#example-planning">Example: Planning an Event</a></li><li class="smHelp-chapterNavListItem-0-2-117 "><a href="#using">Using an Event in a Campaign</a></li></ul></div></div><div class="smHelp-mdsGridPlusItem-0-2-44 smHelp-mdsGridPlusItem-d24-0-2-121 smHelp-addFlex-0-2-42 smHelp-addFlex-d4-0-2-120"><div class="smHelp-mainArticleContainer-0-2-8"><div class="smHelp-articleBreadcrumb-0-2-6"><div class="smHelp-addFlex-0-2-14 smHelp-addFlex-d4-0-2-127 smHelp-breadcrumbs-0-2-122"><div class="smHelp-addFlex-0-2-14 smHelp-addFlex-d5-0-2-128 "><div class="smHelp-showOnMobile-0-2-125 wrenchBox-0-2-53 wrenchBox-d5-0-2-130 wrenchSpacing-0-2-51 wrenchSpacing-d5-0-2-129"><svg class="wrenchIcons-0-2-65 wrenchIcons-d2-0-2-131" viewBox="0 0 16 16" preserveAspectRatio="xMidYMid" role="img" aria-hidden="true"><g><path d="M11.77 13.708a.75.75 0 0 1-.955 1.151l-.085-.07-6.499-6.25a.75.75 0 0 1-.076-.995l.076-.085L10.73 1.21a.751.751 0 0 1 1.115.999l-.074.082L5.835 8l5.936 5.709z"></path></g></svg></div><a class="smHelp-responsiveTypography-0-2-135 smHelp-responsiveTypography-d0-0-2-136 smHelp-linksText-0-2-124 smHelp-smLinkHover-0-2-133 smHelp-smLinkHover-d0-0-2-134" href="/en/" target="_self">Help</a><div class="smHelp-showOnTabletsAndDesktops-0-2-126 wrenchBox-0-2-53 wrenchBox-d6-0-2-138 wrenchSpacing-0-2-51 wrenchSpacing-d6-0-2-137"><svg class="wrenchIcons-0-2-65 wrenchIcons-d3-0-2-139" viewBox="0 0 16 16" preserveAspectRatio="xMidYMid" role="img" aria-hidden="true"><g><path d="M4.231 13.708a.75.75 0 0 0 .956 1.151l.085-.07 6.499-6.25a.75.75 0 0 0 .076-.995l-.076-.085L5.272 1.21a.751.751 0 0 0-1.115.999l.074.082L10.167 8 4.23 13.708z"></path></g></svg></div></div><div class="smHelp-addFlex-0-2-14 smHelp-addFlex-d6-0-2-140 "><div class="smHelp-showOnMobile-0-2-125 wrenchBox-0-2-53 wrenchBox-d7-0-2-142 wrenchSpacing-0-2-51 wrenchSpacing-d7-0-2-141"><svg class="wrenchIcons-0-2-65 wrenchIcons-d4-0-2-143" viewBox="0 0 16 16" preserveAspectRatio="xMidYMid" role="img" aria-hidden="true"><g><path d="M11.77 13.708a.75.75 0 0 1-.955 1.151l-.085-.07-6.499-6.25a.75.75 0 0 1-.076-.995l.076-.085L10.73 1.21a.751.751 0 0 1 1.115.999l-.074.082L5.835 8l5.936 5.709z"></path></g></svg></div><a class="smHelp-responsiveTypography-0-2-135 smHelp-responsiveTypography-d3-0-2-145 smHelp-linksText-0-2-124 smHelp-smLinkHover-0-2-133 smHelp-smLinkHover-d1-0-2-144" href="/en/getfeedback/channels/" target="_self">Survey channels</a><div class="smHelp-showOnTabletsAndDesktops-0-2-126 wrenchBox-0-2-53 wrenchBox-d8-0-2-147 wrenchSpacing-0-2-51 wrenchSpacing-d8-0-2-146"><svg class="wrenchIcons-0-2-65 wrenchIcons-d5-0-2-148" viewBox="0 0 16 16" preserveAspectRatio="xMidYMid" role="img" aria-hidden="true"><g><path d="M4.231 13.708a.75.75 0 0 0 .956 1.151l.085-.07 6.499-6.25a.75.75 0 0 0 .076-.995l-.076-.085L5.272 1.21a.751.751 0 0 0-1.115.999l.074.082L10.167 8 4.23 13.708z"></path></g></svg></div></div><div class="smHelp-addFlex-0-2-14 smHelp-addFlex-d7-0-2-149 "><div class="smHelp-showOnMobile-0-2-125 wrenchBox-0-2-53 wrenchBox-d9-0-2-151 wrenchSpacing-0-2-51 wrenchSpacing-d9-0-2-150"><svg class="wrenchIcons-0-2-65 wrenchIcons-d6-0-2-152" viewBox="0 0 16 16" preserveAspectRatio="xMidYMid" role="img" aria-hidden="true"><g><path d="M11.77 13.708a.75.75 0 0 1-.955 1.151l-.085-.07-6.499-6.25a.75.75 0 0 1-.076-.995l.076-.085L10.73 1.21a.751.751 0 0 1 1.115.999l-.074.082L5.835 8l5.936 5.709z"></path></g></svg></div><a class="smHelp-responsiveTypography-0-2-135 smHelp-responsiveTypography-d6-0-2-154 smHelp-linksText-0-2-124 smHelp-smLinkHover-0-2-133 smHelp-smLinkHover-d2-0-2-153" href="/en/getfeedback/channels/" target="_self">Mobile App</a><div class="smHelp-showOnTabletsAndDesktops-0-2-126 wrenchBox-0-2-53 wrenchBox-d10-0-2-156 wrenchSpacing-0-2-51 wrenchSpacing-d10-0-2-155"><svg class="wrenchIcons-0-2-65 wrenchIcons-d7-0-2-157" viewBox="0 0 16 16" preserveAspectRatio="xMidYMid" role="img" aria-hidden="true"><g><path d="M4.231 13.708a.75.75 0 0 0 .956 1.151l.085-.07 6.499-6.25a.75.75 0 0 0 .076-.995l-.076-.085L5.272 1.21a.751.751 0 0 0-1.115.999l.074.082L10.167 8 4.23 13.708z"></path></g></svg></div></div><p class="smHelp-background-0-2-158 smHelp-background-d0-0-2-161 smHelp-dropCap-0-2-159 smHelp-dropCap-d3-0-2-162 smHelp-paragraph-0-2-160 smHelp-paragraph-d4-0-2-163 smHelp-responsiveTypography-0-2-164 smHelp-responsiveTypography-d0-0-2-165 smHelp-lastLinkText-0-2-123">Event Targeting for App Campaigns</p></div></div><div class="smHelp-mdsGridPlusContainer-0-2-38 smHelp-mdsGridPlusContainer-d29-0-2-172" id=""><div class="smHelp-mdsGridPlus-0-2-39 smHelp-mdsGridPlus-d35-0-2-173 smHelp-addFlex-0-2-36 smHelp-addFlex-d2-0-2-171"><div class="smHelp-mdsGridPlusItem-0-2-44 smHelp-mdsGridPlusItem-d30-0-2-175 smHelp-addFlex-0-2-42 smHelp-addFlex-d5-0-2-174"><div class="xsMarginBottom mdMarginTop nonePaddingBottom nonePaddingTop smHelp-heading-0-2-166 smHelp-heading-d0-0-2-169 smHelp-headingWithLink-0-2-168 smHelp-headingSize-0-2-167 smHelp-headingSize-d1-0-2-170 smHelp-articleHeading-0-2-3" id=""><h5><div class="wrenchBox-0-2-53 wrenchBox-d11-0-2-177 wrenchSpacing-0-2-51 wrenchSpacing-d11-0-2-176"><div class="wrenchBox-0-2-53 wrenchBox-d12-0-2-179 wrenchSpacing-0-2-51 wrenchSpacing-d12-0-2-178"><svg class="" fill="#258060" height="16" viewBox="0 0 20 20" width="16"><path d="m13.2625.5625c-1.0375-.3625-2.15-.5625-3.3-.5625-.9125 0-1.7875.125-2.625.35-2.625.7125-5.2625 2.8625-5.9625 5.575-.3125 1.2125-.275 2.4625.35 3.5625.1125.2.25.4.3875.5875.1625.225.3375.425.5375.6125.2875.275.6.5125.9375.725 1.1875.7125 2.5875.925 3.9375.5875 1.625-.4 2.925-1.55 3.55-3.075h-2.7c-.1125 0-.2125-.1-.2125-.2125v-1.7875c0-.1125.1-.2125.2125-.2125h6.3875c.1125 0 .2125.1.2125.2125v6.75c0 .1125-.1.2125-.2125.2125h-1.7875c-.1125 0-.2125-.1-.2125-.2125v-3.1125c-.9875 1.7625-2.6625 3.075-4.6875 3.5875-.6125.15-1.225.225-1.825.225-1.325 0-2.6375-.3625-3.8-1.0625-.5-.3-.9625-.65-1.375-1.05-.05-.05-.1-.1-.15-.1625-.35-.35-.6625-.75-.925-1.1625.475 5.075 4.75 9.0625 9.9625 9.0625 5.525 0 10-4.475 10-10 0-4.3625-2.8-8.075-6.7-9.4375z" fill="#258060"></path></svg></div>GetFeedback</div></h5></div></div></div></div><div class="smHelp-mdsGridPlusContainer-0-2-38 smHelp-mdsGridPlusContainer-d41-0-2-183" id=""><div class="smHelp-mdsGridPlus-0-2-39 smHelp-mdsGridPlus-d47-0-2-184 smHelp-addFlex-0-2-36 smHelp-addFlex-d3-0-2-182"><div class="smHelp-mdsGridPlusItem-0-2-44 smHelp-mdsGridPlusItem-d36-0-2-186 smHelp-addFlex-0-2-42 smHelp-addFlex-d6-0-2-185"><div class="xsMarginBottom mdMarginTop nonePaddingBottom nonePaddingTop smHelp-heading-0-2-166 smHelp-heading-d2-0-2-180 smHelp-headingWithLink-0-2-168 smHelp-headingSize-0-2-167 smHelp-headingSize-d3-0-2-181 smHelp-articleTitle-0-2-4" id=""><h1>Event Targeting for App Campaigns</h1></div></div></div></div><div class="smHelp-chapterNavMobile-0-2-187"><ul class="smHelp-chapterNavListMobile-0-2-116"><li class="smHelp-chapterNavListItem-0-2-117 "><a href="#choosing">Choosing Custom or Standard Events</a></li><li class="smHelp-chapterNavListItem-0-2-117 "><a href="#examples">Examples of Custom Events</a></li><li class="smHelp-chapterNavListItem-0-2-117 "><a href="#planning">Planning Custom Events</a></li><li class="smHelp-chapterNavListItem-0-2-117 "><a href="#example-planning">Example: Planning an Event</a></li><li class="smHelp-chapterNavListItem-0-2-117 "><a href="#using">Using an Event in a Campaign</a></li></ul></div><div data-swiftype-index="true" data-swiftype-name="body" data-swiftype-type="text"><div class="smHelp-mdsGridPlusContainer-0-2-38 smHelp-mdsGridPlusContainer-d53-0-2-193"><div class="smHelp-mdsGridPlus-0-2-39 smHelp-mdsGridPlus-d59-0-2-194 smHelp-addFlex-0-2-36 smHelp-addFlex-d4-0-2-192"><div class="smHelp-mdsGridPlusItem-0-2-44 smHelp-mdsGridPlusItem-d42-0-2-196 smHelp-addFlex-0-2-42 smHelp-addFlex-d7-0-2-195"><p class="smHelp-background-0-2-158 smHelp-background-d5-0-2-188 smHelp-dropCap-0-2-159 smHelp-dropCap-d8-0-2-189 smHelp-paragraph-0-2-160 smHelp-paragraph-d9-0-2-190 smHelp-responsiveTypography-0-2-164 smHelp-responsiveTypography-d3-0-2-191 ">When creating an <a href="/en/getfeedback/channels/app-modals/">app campaign</a>, such as a popup survey, you’ll target specific app visitors by implementing events. When an event is triggered, GetFeedback shows the survey to your app visitor. Event targeting lets you ask for targeted feedback at specific points in the customer journey.</p></div></div></div><div class="smHelp-mdsGridPlusContainer-0-2-38 smHelp-mdsGridPlusContainer-d65-0-2-202"><div class="smHelp-mdsGridPlus-0-2-39 smHelp-mdsGridPlus-d71-0-2-203 smHelp-addFlex-0-2-36 smHelp-addFlex-d5-0-2-201"><div class="smHelp-mdsGridPlusItem-0-2-44 smHelp-mdsGridPlusItem-d48-0-2-205 smHelp-addFlex-0-2-42 smHelp-addFlex-d8-0-2-204"><p class="smHelp-background-0-2-158 smHelp-background-d10-0-2-197 smHelp-dropCap-0-2-159 smHelp-dropCap-d13-0-2-198 smHelp-paragraph-0-2-160 smHelp-paragraph-d14-0-2-199 smHelp-responsiveTypography-0-2-164 smHelp-responsiveTypography-d6-0-2-200 ">An event signifies that an action occurred in your app. This action can be anything, from making a purchase to opening or closing the app menu. The event can be initiated by the user (ex: clicking a button) or by the app (ex: the user's flight has just arrived).</p></div></div></div><div class="smHelp-mdsGridPlusContainer-0-2-38 smHelp-mdsGridPlusContainer-d77-0-2-211"><div class="smHelp-mdsGridPlus-0-2-39 smHelp-mdsGridPlus-d83-0-2-212 smHelp-addFlex-0-2-36 smHelp-addFlex-d6-0-2-210"><div class="smHelp-mdsGridPlusItem-0-2-44 smHelp-mdsGridPlusItem-d54-0-2-214 smHelp-addFlex-0-2-42 smHelp-addFlex-d9-0-2-213"><p class="smHelp-background-0-2-158 smHelp-background-d15-0-2-206 smHelp-dropCap-0-2-159 smHelp-dropCap-d18-0-2-207 smHelp-paragraph-0-2-160 smHelp-paragraph-d19-0-2-208 smHelp-responsiveTypography-0-2-164 smHelp-responsiveTypography-d9-0-2-209 ">You can use two types of events for app campaigns:</p></div></div></div><div class="smHelp-mdsGridPlusContainer-0-2-38 smHelp-mdsGridPlusContainer-d89-0-2-226"><div class="smHelp-mdsGridPlus-0-2-39 smHelp-mdsGridPlus-d95-0-2-227 smHelp-addFlex-0-2-36 smHelp-addFlex-d7-0-2-225"><div class="smHelp-mdsGridPlusItem-0-2-44 smHelp-mdsGridPlusItem-d60-0-2-229 smHelp-addFlex-0-2-42 smHelp-addFlex-d10-0-2-228"><div class="smHelp-listStyles-0-2-217 smHelp-listStyles-d2-0-2-223 smHelp-listWrapper-0-2-220 smHelp-listWrapper-d3-0-2-224 smHelp-list-0-2-216 smHelp-list-d1-0-2-222 smHelp-listMdMediaQuery-0-2-218 smHelp-listTypography-0-2-219 smHelp-addonClassName-0-2-215 smHelp-addonClassName-d0-0-2-221"><ul><li><strong>Standard events</strong>: Common events, such as "App closed early" or "App not updated." These events are pre-implemented in our SDK and don't require additional engineering work. <a href="/en/getfeedback/channels/app-standard-events/">Learn more</a></li><li><strong>Custom events</strong>: Target respondents after a specific action happens in your app. For example, you can show your survey after someone makes a purchase. You'll need help from your app development team to use a custom event.</li></ul></div></div></div></div><div class="smHelp-mdsGridPlusContainer-0-2-38 smHelp-mdsGridPlusContainer-d101-0-2-235"><div class="smHelp-mdsGridPlus-0-2-39 smHelp-mdsGridPlus-d107-0-2-236 smHelp-addFlex-0-2-36 smHelp-addFlex-d8-0-2-234"><div class="smHelp-mdsGridPlusItem-0-2-44 smHelp-mdsGridPlusItem-d66-0-2-238 smHelp-addFlex-0-2-42 smHelp-addFlex-d11-0-2-237"><p class="smHelp-background-0-2-158 smHelp-background-d20-0-2-230 smHelp-dropCap-0-2-159 smHelp-dropCap-d23-0-2-231 smHelp-paragraph-0-2-160 smHelp-paragraph-d24-0-2-232 smHelp-responsiveTypography-0-2-164 smHelp-responsiveTypography-d12-0-2-233 ">You can create custom events based on the actions or moments you want to target in your app. It's best to speak to your technical team to learn which events can help you to target the right users.</p></div></div></div><div class="smHelp-mdsGridPlusContainer-0-2-38 smHelp-mdsGridPlusContainer-d113-0-2-244"><div class="smHelp-mdsGridPlus-0-2-39 smHelp-mdsGridPlus-d119-0-2-245 smHelp-addFlex-0-2-36 smHelp-addFlex-d9-0-2-243"><div class="smHelp-mdsGridPlusItem-0-2-44 smHelp-mdsGridPlusItem-d72-0-2-247 smHelp-addFlex-0-2-42 smHelp-addFlex-d12-0-2-246"><p class="smHelp-background-0-2-158 smHelp-background-d25-0-2-239 smHelp-dropCap-0-2-159 smHelp-dropCap-d28-0-2-240 smHelp-paragraph-0-2-160 smHelp-paragraph-d29-0-2-241 smHelp-responsiveTypography-0-2-164 smHelp-responsiveTypography-d15-0-2-242 "></p></div></div></div><div class="smHelp-mdsGridPlusContainer-0-2-38 smHelp-mdsGridPlusContainer-d125-0-2-251" id="choosing"><div class="smHelp-mdsGridPlus-0-2-39 smHelp-mdsGridPlus-d131-0-2-252 smHelp-addFlex-0-2-36 smHelp-addFlex-d10-0-2-250"><div class="smHelp-mdsGridPlusItem-0-2-44 smHelp-mdsGridPlusItem-d78-0-2-254 smHelp-addFlex-0-2-42 smHelp-addFlex-d13-0-2-253"><div class="noneMarginBottom mdMarginTop nonePaddingBottom nonePaddingTop smHelp-heading-0-2-166 smHelp-heading-d6-0-2-248 smHelp-headingWithLink-0-2-168 smHelp-headingSize-0-2-167 smHelp-headingSize-d7-0-2-249 " id="choosing"><h2>Choosing Custom or Standard Events</h2></div></div></div></div><div class="smHelp-mdsGridPlusContainer-0-2-38 smHelp-mdsGridPlusContainer-d137-0-2-260"><div class="smHelp-mdsGridPlus-0-2-39 smHelp-mdsGridPlus-d143-0-2-261 smHelp-addFlex-0-2-36 smHelp-addFlex-d11-0-2-259"><div class="smHelp-mdsGridPlusItem-0-2-44 smHelp-mdsGridPlusItem-d84-0-2-263 smHelp-addFlex-0-2-42 smHelp-addFlex-d14-0-2-262"><p class="smHelp-background-0-2-158 smHelp-background-d30-0-2-255 smHelp-dropCap-0-2-159 smHelp-dropCap-d33-0-2-256 smHelp-paragraph-0-2-160 smHelp-paragraph-d34-0-2-257 smHelp-responsiveTypography-0-2-164 smHelp-responsiveTypography-d18-0-2-258 ">Custom events are the most flexible targeting option for your campaigns. Your team defines custom events so you can target any event or action in the app. Custom events can have a positive effect on your campaign's conversion rate. </p></div></div></div><div class="smHelp-mdsGridPlusContainer-0-2-38 smHelp-mdsGridPlusContainer-d149-0-2-269"><div class="smHelp-mdsGridPlus-0-2-39 smHelp-mdsGridPlus-d155-0-2-270 smHelp-addFlex-0-2-36 smHelp-addFlex-d12-0-2-268"><div class="smHelp-mdsGridPlusItem-0-2-44 smHelp-mdsGridPlusItem-d90-0-2-272 smHelp-addFlex-0-2-42 smHelp-addFlex-d15-0-2-271"><p class="smHelp-background-0-2-158 smHelp-background-d35-0-2-264 smHelp-dropCap-0-2-159 smHelp-dropCap-d38-0-2-265 smHelp-paragraph-0-2-160 smHelp-paragraph-d39-0-2-266 smHelp-responsiveTypography-0-2-164 smHelp-responsiveTypography-d21-0-2-267 ">However, your development team will need to program your app to use custom events. For more common use cases, such as showing the campaign after someone closes the app early, consider using our pre-implemented standard events instead. <a href="/en/getfeedback/channels/app-standard-events/">Standard events</a> are already programmed in the GetFeedback SDK and don’t require additional work from your development team.</p></div></div></div><div class="smHelp-mdsGridPlusContainer-0-2-38 smHelp-mdsGridPlusContainer-d161-0-2-276" id="examples"><div class="smHelp-mdsGridPlus-0-2-39 smHelp-mdsGridPlus-d167-0-2-277 smHelp-addFlex-0-2-36 smHelp-addFlex-d13-0-2-275"><div class="smHelp-mdsGridPlusItem-0-2-44 smHelp-mdsGridPlusItem-d96-0-2-279 smHelp-addFlex-0-2-42 smHelp-addFlex-d16-0-2-278"><div class="noneMarginBottom mdMarginTop nonePaddingBottom nonePaddingTop smHelp-heading-0-2-166 smHelp-heading-d10-0-2-273 smHelp-headingWithLink-0-2-168 smHelp-headingSize-0-2-167 smHelp-headingSize-d11-0-2-274 " id="examples"><h2>Examples of Custom Events</h2></div></div></div></div><div class="smHelp-mdsGridPlusContainer-0-2-38 smHelp-mdsGridPlusContainer-d173-0-2-285"><div class="smHelp-mdsGridPlus-0-2-39 smHelp-mdsGridPlus-d179-0-2-286 smHelp-addFlex-0-2-36 smHelp-addFlex-d14-0-2-284"><div class="smHelp-mdsGridPlusItem-0-2-44 smHelp-mdsGridPlusItem-d102-0-2-288 smHelp-addFlex-0-2-42 smHelp-addFlex-d17-0-2-287"><p class="smHelp-background-0-2-158 smHelp-background-d40-0-2-280 smHelp-dropCap-0-2-159 smHelp-dropCap-d43-0-2-281 smHelp-paragraph-0-2-160 smHelp-paragraph-d44-0-2-282 smHelp-responsiveTypography-0-2-164 smHelp-responsiveTypography-d24-0-2-283 ">Custom events are highly customizable and closely follow the behavior of your users in your app. Some examples of possible events are:</p></div></div></div><div class="smHelp-mdsGridPlusContainer-0-2-38 smHelp-mdsGridPlusContainer-d185-0-2-294"><div class="smHelp-mdsGridPlus-0-2-39 smHelp-mdsGridPlus-d191-0-2-295 smHelp-addFlex-0-2-36 smHelp-addFlex-d15-0-2-293"><div class="smHelp-mdsGridPlusItem-0-2-44 smHelp-mdsGridPlusItem-d108-0-2-297 smHelp-addFlex-0-2-42 smHelp-addFlex-d18-0-2-296"><p class="smHelp-background-0-2-158 smHelp-background-d45-0-2-289 smHelp-dropCap-0-2-159 smHelp-dropCap-d48-0-2-290 smHelp-paragraph-0-2-160 smHelp-paragraph-d49-0-2-291 smHelp-responsiveTypography-0-2-164 smHelp-responsiveTypography-d27-0-2-292 "><strong>Learning more about your users</strong></p></div></div></div><div class="smHelp-mdsGridPlusContainer-0-2-38 smHelp-mdsGridPlusContainer-d197-0-2-303"><div class="smHelp-mdsGridPlus-0-2-39 smHelp-mdsGridPlus-d203-0-2-304 smHelp-addFlex-0-2-36 smHelp-addFlex-d16-0-2-302"><div class="smHelp-mdsGridPlusItem-0-2-44 smHelp-mdsGridPlusItem-d114-0-2-306 smHelp-addFlex-0-2-42 smHelp-addFlex-d19-0-2-305"><div class="smHelp-listStyles-0-2-217 smHelp-listStyles-d6-0-2-300 smHelp-listWrapper-0-2-220 smHelp-listWrapper-d7-0-2-301 smHelp-list-0-2-216 smHelp-list-d5-0-2-299 smHelp-listMdMediaQuery-0-2-218 smHelp-listTypography-0-2-219 smHelp-addonClassName-0-2-215 smHelp-addonClassName-d4-0-2-298"><ul><li>When the user opens the app</li><li>When the user performs a number of searches in your app</li><li>When your user leave a certain flow (ex: if they don't complete the checkout or booking flow)</li><li>When clicking a button</li></ul></div></div></div></div><div class="smHelp-mdsGridPlusContainer-0-2-38 smHelp-mdsGridPlusContainer-d209-0-2-312"><div class="smHelp-mdsGridPlus-0-2-39 smHelp-mdsGridPlus-d215-0-2-313 smHelp-addFlex-0-2-36 smHelp-addFlex-d17-0-2-311"><div class="smHelp-mdsGridPlusItem-0-2-44 smHelp-mdsGridPlusItem-d120-0-2-315 smHelp-addFlex-0-2-42 smHelp-addFlex-d20-0-2-314"><p class="smHelp-background-0-2-158 smHelp-background-d50-0-2-307 smHelp-dropCap-0-2-159 smHelp-dropCap-d53-0-2-308 smHelp-paragraph-0-2-160 smHelp-paragraph-d54-0-2-309 smHelp-responsiveTypography-0-2-164 smHelp-responsiveTypography-d30-0-2-310 "><strong>Measure specific metrics</strong></p></div></div></div><div class="smHelp-mdsGridPlusContainer-0-2-38 smHelp-mdsGridPlusContainer-d221-0-2-321"><div class="smHelp-mdsGridPlus-0-2-39 smHelp-mdsGridPlus-d227-0-2-322 smHelp-addFlex-0-2-36 smHelp-addFlex-d18-0-2-320"><div class="smHelp-mdsGridPlusItem-0-2-44 smHelp-mdsGridPlusItem-d126-0-2-324 smHelp-addFlex-0-2-42 smHelp-addFlex-d21-0-2-323"><div class="smHelp-listStyles-0-2-217 smHelp-listStyles-d10-0-2-318 smHelp-listWrapper-0-2-220 smHelp-listWrapper-d11-0-2-319 smHelp-list-0-2-216 smHelp-list-d9-0-2-317 smHelp-listMdMediaQuery-0-2-218 smHelp-listTypography-0-2-219 smHelp-addonClassName-0-2-215 smHelp-addonClassName-d8-0-2-316"><ul><li>After opening the app a number of times</li><li>After completing an offline event, such as taking a flight or receiving an order</li><li>After completing an action in the app</li><li>After using the search functionality in your app</li></ul></div></div></div></div><div class="smHelp-mdsGridPlusContainer-0-2-38 smHelp-mdsGridPlusContainer-d233-0-2-328" id="planning"><div class="smHelp-mdsGridPlus-0-2-39 smHelp-mdsGridPlus-d239-0-2-329 smHelp-addFlex-0-2-36 smHelp-addFlex-d19-0-2-327"><div class="smHelp-mdsGridPlusItem-0-2-44 smHelp-mdsGridPlusItem-d132-0-2-331 smHelp-addFlex-0-2-42 smHelp-addFlex-d22-0-2-330"><div class="noneMarginBottom mdMarginTop nonePaddingBottom nonePaddingTop smHelp-heading-0-2-166 smHelp-heading-d14-0-2-325 smHelp-headingWithLink-0-2-168 smHelp-headingSize-0-2-167 smHelp-headingSize-d15-0-2-326 " id="planning"><h2>Planning Custom Events</h2></div></div></div></div><div class="smHelp-mdsBannerWrapper-0-2-333 smHelp-mdsBannerWrapper-d0-0-2-335"><div class="smHelp-mdsGridPlusContainer-0-2-38 smHelp-mdsGridPlusContainer-d245-0-2-337"><div class="smHelp-mdsGridPlus-0-2-39 smHelp-mdsGridPlus-d251-0-2-338 smHelp-addFlex-0-2-36 smHelp-addFlex-d20-0-2-336"><div class="smHelp-mdsGridPlusItem-0-2-44 smHelp-mdsGridPlusItem-d138-0-2-340 smHelp-addFlex-0-2-42 smHelp-addFlex-d23-0-2-339"><div class="smHelp-mdsBanner-0-2-332 "><div class="wrenchSlide-0-2-349 smHelp-wrenchSlide-d0-0-2-359"><div class="wrenchBanner-0-2-341 wrenchBanner-d0-0-2-345" role="status" tabindex="0" aria-describedby="banner6552"><div class="wrenchBannerIcon-0-2-344 wrenchBannerIcon-d3-0-2-348"><svg class="wrenchIcons-0-2-65 wrenchIcons-d8-0-2-369" viewBox="0 0 16 16" preserveAspectRatio="xMidYMid" aria-label="info icon." role="img"><g><path d="M8 0a8 8 0 1 1 0 16A8 8 0 0 1 8 0zm.775 6.632c-.081-.613-.868-.877-1.302-.39L5.94 7.963l-.067.088a.746.746 0 0 0 .13.967l.088.067c.305.2.72.15.969-.13l.224-.252.001 4.498.007.106c.082.613.868.877 1.302.39l1.567-1.756.068-.088a.746.746 0 0 0-.129-.967l-.088-.067a.75.75 0 0 0-.97.128l-.26.29.001-4.5zm-.742-4.181a.748.748 0 0 0-.749.747v1.05l.007.102a.749.749 0 0 0 1.491-.101V3.198l-.007-.101a.749.749 0 0 0-.742-.646z"></path></g></svg></div><div class="wrenchBannerBody-0-2-342 wrenchBannerBody-d1-0-2-346" id="banner6552"><p class="smHelp-background-0-2-158 smHelp-background-d55-0-2-370 smHelp-dropCap-0-2-159 smHelp-dropCap-d58-0-2-371 smHelp-paragraph-0-2-160 smHelp-paragraph-d59-0-2-372 smHelp-responsiveTypography-0-2-164 smHelp-responsiveTypography-d33-0-2-373 ">To use custom events, your app’s development team will need to implement the event. For more common use cases, such as showing the campaign after someone closes the app early, consider using our pre-implemented <a href="/en/getfeedback/channels/app-standard-events/">standard events</a> instead.</p></div></div></div></div></div></div></div></div><div class="smHelp-mdsGridPlusContainer-0-2-38 smHelp-mdsGridPlusContainer-d257-0-2-379"><div class="smHelp-mdsGridPlus-0-2-39 smHelp-mdsGridPlus-d263-0-2-380 smHelp-addFlex-0-2-36 smHelp-addFlex-d21-0-2-378"><div class="smHelp-mdsGridPlusItem-0-2-44 smHelp-mdsGridPlusItem-d144-0-2-382 smHelp-addFlex-0-2-42 smHelp-addFlex-d24-0-2-381"><p class="smHelp-background-0-2-158 smHelp-background-d60-0-2-374 smHelp-dropCap-0-2-159 smHelp-dropCap-d63-0-2-375 smHelp-paragraph-0-2-160 smHelp-paragraph-d64-0-2-376 smHelp-responsiveTypography-0-2-164 smHelp-responsiveTypography-d36-0-2-377 ">To help you define the custom events to use your campaigns, consider the following 4 questions. These questions can help you create events and campaigns that are relevant to you and guide your developers when they create events.</p></div></div></div><div class="smHelp-mdsGridPlusContainer-0-2-38 smHelp-mdsGridPlusContainer-d269-0-2-386" id=""><div class="smHelp-mdsGridPlus-0-2-39 smHelp-mdsGridPlus-d275-0-2-387 smHelp-addFlex-0-2-36 smHelp-addFlex-d22-0-2-385"><div class="smHelp-mdsGridPlusItem-0-2-44 smHelp-mdsGridPlusItem-d150-0-2-389 smHelp-addFlex-0-2-42 smHelp-addFlex-d25-0-2-388"><div class="noneMarginBottom mdMarginTop nonePaddingBottom nonePaddingTop smHelp-heading-0-2-166 smHelp-heading-d18-0-2-383 smHelp-headingWithLink-0-2-168 smHelp-headingSize-0-2-167 smHelp-headingSize-d19-0-2-384 " id=""><h3>What are you trying to achieve with your Campaign?</h3></div></div></div></div><div class="smHelp-mdsGridPlusContainer-0-2-38 smHelp-mdsGridPlusContainer-d281-0-2-395"><div class="smHelp-mdsGridPlus-0-2-39 smHelp-mdsGridPlus-d287-0-2-396 smHelp-addFlex-0-2-36 smHelp-addFlex-d23-0-2-394"><div class="smHelp-mdsGridPlusItem-0-2-44 smHelp-mdsGridPlusItem-d156-0-2-398 smHelp-addFlex-0-2-42 smHelp-addFlex-d26-0-2-397"><p class="smHelp-background-0-2-158 smHelp-background-d65-0-2-390 smHelp-dropCap-0-2-159 smHelp-dropCap-d68-0-2-391 smHelp-paragraph-0-2-160 smHelp-paragraph-d69-0-2-392 smHelp-responsiveTypography-0-2-164 smHelp-responsiveTypography-d39-0-2-393 ">Before thinking of any event, consider the goal you have in mind for your campaign. Do you want to set up a campaign to measure the KPIs that are set, or do you want to notify users about a new feature in your app? By having a clear goal, you'll also be able to think about what type of campaign to use and what type of question elements to use. For example, is a shorter or longer survey best for your campaign?</p></div></div></div><div class="smHelp-mdsGridPlusContainer-0-2-38 smHelp-mdsGridPlusContainer-d293-0-2-402" id=""><div class="smHelp-mdsGridPlus-0-2-39 smHelp-mdsGridPlus-d299-0-2-403 smHelp-addFlex-0-2-36 smHelp-addFlex-d24-0-2-401"><div class="smHelp-mdsGridPlusItem-0-2-44 smHelp-mdsGridPlusItem-d162-0-2-405 smHelp-addFlex-0-2-42 smHelp-addFlex-d27-0-2-404"><div class="noneMarginBottom mdMarginTop nonePaddingBottom nonePaddingTop smHelp-heading-0-2-166 smHelp-heading-d22-0-2-399 smHelp-headingWithLink-0-2-168 smHelp-headingSize-0-2-167 smHelp-headingSize-d23-0-2-400 " id=""><h3>Where should the Campaign be displayed?</h3></div></div></div></div><div class="smHelp-mdsGridPlusContainer-0-2-38 smHelp-mdsGridPlusContainer-d305-0-2-411"><div class="smHelp-mdsGridPlus-0-2-39 smHelp-mdsGridPlus-d311-0-2-412 smHelp-addFlex-0-2-36 smHelp-addFlex-d25-0-2-410"><div class="smHelp-mdsGridPlusItem-0-2-44 smHelp-mdsGridPlusItem-d168-0-2-414 smHelp-addFlex-0-2-42 smHelp-addFlex-d28-0-2-413"><p class="smHelp-background-0-2-158 smHelp-background-d70-0-2-406 smHelp-dropCap-0-2-159 smHelp-dropCap-d73-0-2-407 smHelp-paragraph-0-2-160 smHelp-paragraph-d74-0-2-408 smHelp-responsiveTypography-0-2-164 smHelp-responsiveTypography-d42-0-2-409 ">Once you have your goal and know what you want to ask in your Campaign, consider where the campaign should be triggered. Consider mapping the customer journeys in your app. By having a clear overview of the different routes users can take to achieve their goal, you'll know exactly when to show your campaign.</p></div></div></div><div class="smHelp-mdsGridPlusContainer-0-2-38 smHelp-mdsGridPlusContainer-d317-0-2-418" id=""><div class="smHelp-mdsGridPlus-0-2-39 smHelp-mdsGridPlus-d323-0-2-419 smHelp-addFlex-0-2-36 smHelp-addFlex-d26-0-2-417"><div class="smHelp-mdsGridPlusItem-0-2-44 smHelp-mdsGridPlusItem-d174-0-2-421 smHelp-addFlex-0-2-42 smHelp-addFlex-d29-0-2-420"><div class="noneMarginBottom mdMarginTop nonePaddingBottom nonePaddingTop smHelp-heading-0-2-166 smHelp-heading-d26-0-2-415 smHelp-headingWithLink-0-2-168 smHelp-headingSize-0-2-167 smHelp-headingSize-d27-0-2-416 " id=""><h3>What are the events for me?</h3></div></div></div></div><div class="smHelp-mdsGridPlusContainer-0-2-38 smHelp-mdsGridPlusContainer-d329-0-2-427"><div class="smHelp-mdsGridPlus-0-2-39 smHelp-mdsGridPlus-d335-0-2-428 smHelp-addFlex-0-2-36 smHelp-addFlex-d27-0-2-426"><div class="smHelp-mdsGridPlusItem-0-2-44 smHelp-mdsGridPlusItem-d180-0-2-430 smHelp-addFlex-0-2-42 smHelp-addFlex-d30-0-2-429"><p class="smHelp-background-0-2-158 smHelp-background-d75-0-2-422 smHelp-dropCap-0-2-159 smHelp-dropCap-d78-0-2-423 smHelp-paragraph-0-2-160 smHelp-paragraph-d79-0-2-424 smHelp-responsiveTypography-0-2-164 smHelp-responsiveTypography-d45-0-2-425 ">Once you have a clear picture of what you would like to achieve with your Campaigns and what the best place is to display your Campaign, the next step is combining these two things with the Events you would like to use. Consider these questions to help you define the events:</p></div></div></div><div class="smHelp-mdsGridPlusContainer-0-2-38 smHelp-mdsGridPlusContainer-d341-0-2-436"><div class="smHelp-mdsGridPlus-0-2-39 smHelp-mdsGridPlus-d347-0-2-437 smHelp-addFlex-0-2-36 smHelp-addFlex-d28-0-2-435"><div class="smHelp-mdsGridPlusItem-0-2-44 smHelp-mdsGridPlusItem-d186-0-2-439 smHelp-addFlex-0-2-42 smHelp-addFlex-d31-0-2-438"><div class="smHelp-listStyles-0-2-217 smHelp-listStyles-d14-0-2-433 smHelp-listWrapper-0-2-220 smHelp-listWrapper-d15-0-2-434 smHelp-list-0-2-216 smHelp-list-d13-0-2-432 smHelp-listMdMediaQuery-0-2-218 smHelp-listTypography-0-2-219 smHelp-addonClassName-0-2-215 smHelp-addonClassName-d12-0-2-431"><ul><li>What action should trigger the Event?</li><li>Is it something the user does or is it something that the app does?</li><li>What name describes the Event best?</li></ul></div></div></div></div><div class="smHelp-mdsGridPlusContainer-0-2-38 smHelp-mdsGridPlusContainer-d353-0-2-445"><div class="smHelp-mdsGridPlus-0-2-39 smHelp-mdsGridPlus-d359-0-2-446 smHelp-addFlex-0-2-36 smHelp-addFlex-d29-0-2-444"><div class="smHelp-mdsGridPlusItem-0-2-44 smHelp-mdsGridPlusItem-d192-0-2-448 smHelp-addFlex-0-2-42 smHelp-addFlex-d32-0-2-447"><p class="smHelp-background-0-2-158 smHelp-background-d80-0-2-440 smHelp-dropCap-0-2-159 smHelp-dropCap-d83-0-2-441 smHelp-paragraph-0-2-160 smHelp-paragraph-d84-0-2-442 smHelp-responsiveTypography-0-2-164 smHelp-responsiveTypography-d48-0-2-443 ">Consider creating an Event Library with the result of each of the previous steps. This document can be the reference point for everyone in your team that will be creating campaigns or events. A completed Event Library contains at least 3 columns with the following information:</p></div></div></div><div class="smHelp-mdsGridPlusContainer-0-2-38 smHelp-mdsGridPlusContainer-d365-0-2-454"><div class="smHelp-mdsGridPlus-0-2-39 smHelp-mdsGridPlus-d371-0-2-455 smHelp-addFlex-0-2-36 smHelp-addFlex-d30-0-2-453"><div class="smHelp-mdsGridPlusItem-0-2-44 smHelp-mdsGridPlusItem-d198-0-2-457 smHelp-addFlex-0-2-42 smHelp-addFlex-d33-0-2-456"><div class="smHelp-listStyles-0-2-217 smHelp-listStyles-d18-0-2-451 smHelp-listWrapper-0-2-220 smHelp-listWrapper-d19-0-2-452 smHelp-list-0-2-216 smHelp-list-d17-0-2-450 smHelp-listMdMediaQuery-0-2-218 smHelp-listTypography-0-2-219 smHelp-addonClassName-0-2-215 smHelp-addonClassName-d16-0-2-449"><ul><li>What is the goal of the Campaign</li><li>Where in the app should the campaign be displayed? Which users should be targeted?</li><li>What event should trigger the campaign, and when is it triggered?</li></ul></div></div></div></div><div class="smHelp-mdsGridPlusContainer-0-2-38 smHelp-mdsGridPlusContainer-d377-0-2-463"><div class="smHelp-mdsGridPlus-0-2-39 smHelp-mdsGridPlus-d383-0-2-464 smHelp-addFlex-0-2-36 smHelp-addFlex-d31-0-2-462"><div class="smHelp-mdsGridPlusItem-0-2-44 smHelp-mdsGridPlusItem-d204-0-2-466 smHelp-addFlex-0-2-42 smHelp-addFlex-d34-0-2-465"><p class="smHelp-background-0-2-158 smHelp-background-d85-0-2-458 smHelp-dropCap-0-2-159 smHelp-dropCap-d88-0-2-459 smHelp-paragraph-0-2-160 smHelp-paragraph-d89-0-2-460 smHelp-responsiveTypography-0-2-164 smHelp-responsiveTypography-d51-0-2-461 ">The image below shows an example of a completed event library:</p></div></div></div><div class="smHelp-container-0-2-467 smHelp-container-d0-0-2-471"><div class="smHelp-mdsGridPlusContainer-0-2-38 smHelp-mdsGridPlusContainer-d389-0-2-474"><div class="smHelp-mdsGridPlus-0-2-39 smHelp-mdsGridPlus-d395-0-2-475 smHelp-addFlex-0-2-36 smHelp-addFlex-d32-0-2-473"><div class="smHelp-mdsGridPlusItem-0-2-44 smHelp-mdsGridPlusItem-d210-0-2-477 smHelp-addFlex-0-2-42 smHelp-addFlex-d35-0-2-476"><figure class="smHelp-image-0-2-478 smHelp-image-d0-0-2-479 smHelp-blockImage-0-2-470 smHelp-blockImage-d2-0-2-472 "><img alt="Event Library example" class="smHelp-img-0-2-480 smHelp-img-d0-0-2-483 smHelp-imgMaxSize-0-2-481 smHelp-imgMaxSize-d1-0-2-484 smHelp-imgMultiSize-0-2-482" decoding="async" loading="lazy" srcSet="https://prod.smassets.net/assets/content/help/EventLibrary-1-750x351.png 750w, https://prod.smassets.net/assets/content/help/EventLibrary-1-150x150.png 150w, https://prod.smassets.net/assets/content/help/EventLibrary-1-768x360.png 768w, https://prod.smassets.net/assets/content/help/EventLibrary-1.png 884w"/></figure></div></div></div></div><div class="smHelp-mdsGridPlusContainer-0-2-38 smHelp-mdsGridPlusContainer-d401-0-2-488" id=""><div class="smHelp-mdsGridPlus-0-2-39 smHelp-mdsGridPlus-d407-0-2-489 smHelp-addFlex-0-2-36 smHelp-addFlex-d33-0-2-487"><div class="smHelp-mdsGridPlusItem-0-2-44 smHelp-mdsGridPlusItem-d216-0-2-491 smHelp-addFlex-0-2-42 smHelp-addFlex-d36-0-2-490"><div class="noneMarginBottom mdMarginTop nonePaddingBottom nonePaddingTop smHelp-heading-0-2-166 smHelp-heading-d30-0-2-485 smHelp-headingWithLink-0-2-168 smHelp-headingSize-0-2-167 smHelp-headingSize-d31-0-2-486 " id=""><h3>Connecting with Development</h3></div></div></div></div><div class="smHelp-mdsGridPlusContainer-0-2-38 smHelp-mdsGridPlusContainer-d413-0-2-497"><div class="smHelp-mdsGridPlus-0-2-39 smHelp-mdsGridPlus-d419-0-2-498 smHelp-addFlex-0-2-36 smHelp-addFlex-d34-0-2-496"><div class="smHelp-mdsGridPlusItem-0-2-44 smHelp-mdsGridPlusItem-d222-0-2-500 smHelp-addFlex-0-2-42 smHelp-addFlex-d37-0-2-499"><p class="smHelp-background-0-2-158 smHelp-background-d90-0-2-492 smHelp-dropCap-0-2-159 smHelp-dropCap-d93-0-2-493 smHelp-paragraph-0-2-160 smHelp-paragraph-d94-0-2-494 smHelp-responsiveTypography-0-2-164 smHelp-responsiveTypography-d54-0-2-495 ">In most cases the app developers will create the custom events for your app. It's best to meet with your developers and share the outcome of the previous three steps by sharing the Event Library. Since there is a chance your app is already using events from a different SDK certain events may already be defined.</p></div></div></div><div class="smHelp-mdsGridPlusContainer-0-2-38 smHelp-mdsGridPlusContainer-d425-0-2-506"><div class="smHelp-mdsGridPlus-0-2-39 smHelp-mdsGridPlus-d431-0-2-507 smHelp-addFlex-0-2-36 smHelp-addFlex-d35-0-2-505"><div class="smHelp-mdsGridPlusItem-0-2-44 smHelp-mdsGridPlusItem-d228-0-2-509 smHelp-addFlex-0-2-42 smHelp-addFlex-d38-0-2-508"><p class="smHelp-background-0-2-158 smHelp-background-d95-0-2-501 smHelp-dropCap-0-2-159 smHelp-dropCap-d98-0-2-502 smHelp-paragraph-0-2-160 smHelp-paragraph-d99-0-2-503 smHelp-responsiveTypography-0-2-164 smHelp-responsiveTypography-d57-0-2-504 ">Your meeting with developers can also help you estimate how long it will take to implement the custom events and when you start using them. </p></div></div></div><div class="smHelp-mdsGridPlusContainer-0-2-38 smHelp-mdsGridPlusContainer-d437-0-2-513" id="example-planning"><div class="smHelp-mdsGridPlus-0-2-39 smHelp-mdsGridPlus-d443-0-2-514 smHelp-addFlex-0-2-36 smHelp-addFlex-d36-0-2-512"><div class="smHelp-mdsGridPlusItem-0-2-44 smHelp-mdsGridPlusItem-d234-0-2-516 smHelp-addFlex-0-2-42 smHelp-addFlex-d39-0-2-515"><div class="noneMarginBottom mdMarginTop nonePaddingBottom nonePaddingTop smHelp-heading-0-2-166 smHelp-heading-d34-0-2-510 smHelp-headingWithLink-0-2-168 smHelp-headingSize-0-2-167 smHelp-headingSize-d35-0-2-511 " id="example-planning"><h2>Example: Planning an Event</h2></div></div></div></div><div class="smHelp-mdsGridPlusContainer-0-2-38 smHelp-mdsGridPlusContainer-d449-0-2-522"><div class="smHelp-mdsGridPlus-0-2-39 smHelp-mdsGridPlus-d455-0-2-523 smHelp-addFlex-0-2-36 smHelp-addFlex-d37-0-2-521"><div class="smHelp-mdsGridPlusItem-0-2-44 smHelp-mdsGridPlusItem-d240-0-2-525 smHelp-addFlex-0-2-42 smHelp-addFlex-d40-0-2-524"><p class="smHelp-background-0-2-158 smHelp-background-d100-0-2-517 smHelp-dropCap-0-2-159 smHelp-dropCap-d103-0-2-518 smHelp-paragraph-0-2-160 smHelp-paragraph-d104-0-2-519 smHelp-responsiveTypography-0-2-164 smHelp-responsiveTypography-d60-0-2-520 ">To clarify each of these steps, let's set up a test scenario where we can apply each of these steps.</p></div></div></div><div class="smHelp-mdsGridPlusContainer-0-2-38 smHelp-mdsGridPlusContainer-d461-0-2-531"><div class="smHelp-mdsGridPlus-0-2-39 smHelp-mdsGridPlus-d467-0-2-532 smHelp-addFlex-0-2-36 smHelp-addFlex-d38-0-2-530"><div class="smHelp-mdsGridPlusItem-0-2-44 smHelp-mdsGridPlusItem-d246-0-2-534 smHelp-addFlex-0-2-42 smHelp-addFlex-d41-0-2-533"><div class="smHelp-listStyles-0-2-217 smHelp-listStyles-d22-0-2-528 smHelp-listWrapper-0-2-220 smHelp-listWrapper-d23-0-2-529 smHelp-list-0-2-216 smHelp-list-d21-0-2-527 smHelp-listMdMediaQuery-0-2-218 smHelp-listTypography-0-2-219 smHelp-addonClassName-0-2-215 smHelp-addonClassName-d20-0-2-526"><ul><li><strong>Scenario: </strong>our app has a new feature that lets users display locations of nearby candy stores. We want to get feedback from people using it to see if and how we can improve this functionality.</li><li><strong>Campaign goal: </strong>the campaign goal is to ask people using the new feature how they would rate the feature on a scale of 1 to 5. When they respond to this question with a rating from 1 to 3, we want to show a comment field where respondents can explain how the feature could be improved. Since we want to know how we can improve this feature, we'll target users who have used the feature more than 5 times.</li><li><strong>Targeting options: </strong>We want to show the campaign after someone has used the feature successfully. In this example, the app would trigger the new functionality and either let the user find or manually enter their location. Once the app has their location, it will display all of the stores sorted from near to far. Once this list is shown, the campaign should trigger.</li><li><strong>Event name: </strong>Based on the action that triggers the event, we'll use the name "LocationShown."</li></ul></div></div></div></div><div class="smHelp-mdsGridPlusContainer-0-2-38 smHelp-mdsGridPlusContainer-d473-0-2-538" id="using"><div class="smHelp-mdsGridPlus-0-2-39 smHelp-mdsGridPlus-d479-0-2-539 smHelp-addFlex-0-2-36 smHelp-addFlex-d39-0-2-537"><div class="smHelp-mdsGridPlusItem-0-2-44 smHelp-mdsGridPlusItem-d252-0-2-541 smHelp-addFlex-0-2-42 smHelp-addFlex-d42-0-2-540"><div class="noneMarginBottom mdMarginTop nonePaddingBottom nonePaddingTop smHelp-heading-0-2-166 smHelp-heading-d38-0-2-535 smHelp-headingWithLink-0-2-168 smHelp-headingSize-0-2-167 smHelp-headingSize-d39-0-2-536 " id="using"><h2>Using an Event in a Campaign</h2></div></div></div></div><div class="smHelp-mdsGridPlusContainer-0-2-38 smHelp-mdsGridPlusContainer-d485-0-2-547"><div class="smHelp-mdsGridPlus-0-2-39 smHelp-mdsGridPlus-d491-0-2-548 smHelp-addFlex-0-2-36 smHelp-addFlex-d40-0-2-546"><div class="smHelp-mdsGridPlusItem-0-2-44 smHelp-mdsGridPlusItem-d258-0-2-550 smHelp-addFlex-0-2-42 smHelp-addFlex-d43-0-2-549"><p class="smHelp-background-0-2-158 smHelp-background-d105-0-2-542 smHelp-dropCap-0-2-159 smHelp-dropCap-d108-0-2-543 smHelp-paragraph-0-2-160 smHelp-paragraph-d109-0-2-544 smHelp-responsiveTypography-0-2-164 smHelp-responsiveTypography-d63-0-2-545 ">After your developers have implemented the event, go to GetFeedback for Apps and <a href="/en/getfeedback/channels/app-modals/">create your campaign</a>. In the <strong>User Targeting</strong> section, you can enter the event and set additional targeting conditions, such as device language. You can show a campaign to your users as soon as an event is fired, or only after an event has been fired a number of times. Learn more about <a href="/en/getfeedback/channels/app-modals/">creating app campaigns</a></p></div></div></div><div class="smHelp-container-0-2-467 smHelp-container-d3-0-2-551"><div class="smHelp-mdsGridPlusContainer-0-2-38 smHelp-mdsGridPlusContainer-d497-0-2-554"><div class="smHelp-mdsGridPlus-0-2-39 smHelp-mdsGridPlus-d503-0-2-555 smHelp-addFlex-0-2-36 smHelp-addFlex-d41-0-2-553"><div class="smHelp-mdsGridPlusItem-0-2-44 smHelp-mdsGridPlusItem-d264-0-2-557 smHelp-addFlex-0-2-42 smHelp-addFlex-d44-0-2-556"><figure class="smHelp-image-0-2-478 smHelp-image-d2-0-2-558 smHelp-blockImage-0-2-470 smHelp-blockImage-d5-0-2-552 "><img alt="Example of Campaign Feature" class="smHelp-img-0-2-480 smHelp-img-d2-0-2-559 smHelp-imgMaxSize-0-2-481 smHelp-imgMaxSize-d3-0-2-560 smHelp-imgMultiSize-0-2-482" decoding="async" loading="lazy" srcSet="https://prod.smassets.net/assets/content/help/CampaignScreen-2-750x301.jpg 750w, https://prod.smassets.net/assets/content/help/CampaignScreen-2-150x150.jpg 150w, https://prod.smassets.net/assets/content/help/CampaignScreen-2-768x308.jpg 768w, https://prod.smassets.net/assets/content/help/CampaignScreen-2.jpg 1095w"/></figure></div></div></div></div><div class="smHelp-mdsGridPlusContainer-0-2-38 smHelp-mdsGridPlusContainer-d509-0-2-566"><div class="smHelp-mdsGridPlus-0-2-39 smHelp-mdsGridPlus-d515-0-2-567 smHelp-addFlex-0-2-36 smHelp-addFlex-d42-0-2-565"><div class="smHelp-mdsGridPlusItem-0-2-44 smHelp-mdsGridPlusItem-d270-0-2-569 smHelp-addFlex-0-2-42 smHelp-addFlex-d45-0-2-568"><p class="smHelp-background-0-2-158 smHelp-background-d110-0-2-561 smHelp-dropCap-0-2-159 smHelp-dropCap-d113-0-2-562 smHelp-paragraph-0-2-160 smHelp-paragraph-d114-0-2-563 smHelp-responsiveTypography-0-2-164 smHelp-responsiveTypography-d66-0-2-564 ">Make sure that the targeted event is identical to the event that your developer specified in your app. Custom event names are <strong>case sensitive</strong>.</p></div></div></div><div class="smHelp-mdsGridPlusContainer-0-2-38 smHelp-mdsGridPlusContainer-d521-0-2-575"><div class="smHelp-mdsGridPlus-0-2-39 smHelp-mdsGridPlus-d527-0-2-576 smHelp-addFlex-0-2-36 smHelp-addFlex-d43-0-2-574"><div class="smHelp-mdsGridPlusItem-0-2-44 smHelp-mdsGridPlusItem-d276-0-2-578 smHelp-addFlex-0-2-42 smHelp-addFlex-d46-0-2-577"><p class="smHelp-background-0-2-158 smHelp-background-d115-0-2-570 smHelp-dropCap-0-2-159 smHelp-dropCap-d118-0-2-571 smHelp-paragraph-0-2-160 smHelp-paragraph-d119-0-2-572 smHelp-responsiveTypography-0-2-164 smHelp-responsiveTypography-d69-0-2-573 ">After specifying the event in your campaign targeting, activate and test your campaign. As soon as the GetFeedback Digital SDK has been implemented in your app and your events have been added, you can activate and deactivate new campaigns without making any code changes. Your campaign will be live as soon as it's activated.</p></div></div></div></div><div class="smHelp-getFeedbackWidget-0-2-579" ub-in-page="5de8111e93906e052b36a185"></div><div class="smHelp-addFlex-0-2-14 smHelp-addFlex-d8-0-2-584 "><div class="smHelp-relatedArticlesBorder-0-2-580"></div><div class="xsMarginBottom mdMarginTop nonePaddingBottom nonePaddingTop smHelp-heading-0-2-166 smHelp-heading-d42-0-2-585 smHelp-headingWithLink-0-2-168 smHelp-headingSize-0-2-167 smHelp-headingSize-d43-0-2-586 smHelp-relatedArticlesHeader-0-2-581" id=""><h2>Related Articles</h2></div><div class="smHelp-mdsGridPlusContainer-0-2-38 smHelp-mdsGridPlusContainer-d533-0-2-588"><div class="smHelp-mdsGridPlus-0-2-39 smHelp-mdsGridPlus-d539-0-2-589 smHelp-addFlex-0-2-36 smHelp-addFlex-d44-0-2-587"><div class="smHelp-mdsGridPlusItem-0-2-44 smHelp-mdsGridPlusItem-d282-0-2-591 smHelp-addFlex-0-2-42 smHelp-addFlex-d47-0-2-590"><div class="smHelp-relatedArticlesCard-0-2-582"><a 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Campaigns","link":"https://help.surveymonkey.com/en/getfeedback/channels/app-custom-events/","path":"/en/getfeedback/channels/app-custom-events/","date":"2023-01-31T11:27:01","date_modified":"2024-01-22T16:20:50","excerpt":"Custom events let you target respondents at specific moments when using your app. You'll need help from your app developers to use custom events.","content":[{"type":"mds/paragraph","atts":{"align":"left","backgroundColor":"","content":"When creating an \u003ca href=\"https://help.surveymonkey.com/en/getfeedback/channels/app-modals/\">app campaign\u003c/a>, such as a popup survey, you’ll target specific app visitors by implementing events. When an event is triggered, GetFeedback shows the survey to your app visitor. Event targeting lets you ask for targeted feedback at specific points in the customer journey.","dropCap":false,"fontSize":"size-5","showAuth":"all","textColor":"color1"}},{"type":"mds/paragraph","atts":{"align":"left","backgroundColor":"","content":"An event signifies that an action occurred in your app. This action can be anything, from making a purchase to opening or closing the app menu. The event can be initiated by the user (ex: clicking a button) or by the app (ex: the user's flight has just arrived).","dropCap":false,"fontSize":"size-5","showAuth":"all","textColor":"color1"}},{"type":"mds/paragraph","atts":{"align":"left","backgroundColor":"","content":"You can use two types of events for app campaigns:","dropCap":false,"fontSize":"size-5","showAuth":"all","textColor":"color1"}},{"type":"mds/list","atts":{"className":"","ordered":false,"paddingBottom":"default","paddingTop":"default","showAuth":"all","start":1,"textColor":"color1"},"blocks":[{"type":"mds/list-item","atts":{"content":"\u003cstrong>Standard events\u003c/strong>: Common events, such as \"App closed early\" or \"App not updated.\" These events are pre-implemented in our SDK and don't require additional engineering work. \u003ca href=\"http://help.surveymonkey.com/en/getfeedback/channels/app-standard-events/\">Learn more\u003c/a>","showAuth":"all"}},{"type":"mds/list-item","atts":{"content":"\u003cstrong>Custom events\u003c/strong>: Target respondents after a specific action happens in your app. For example, you can show your survey after someone makes a purchase. You'll need help from your app development team to use a custom event.","showAuth":"all"}}]},{"type":"mds/paragraph","atts":{"align":"left","backgroundColor":"","content":"You can create custom events based on the actions or moments you want to target in your app. It's best to speak to your technical team to learn which events can help you to target the right users.","dropCap":false,"fontSize":"size-5","showAuth":"all","textColor":"color1"}},{"type":"mds/paragraph","atts":{"align":"left","backgroundColor":"","content":"","dropCap":false,"fontSize":"size-5","showAuth":"all","textColor":"color1"}},{"type":"mds/heading","atts":{"anchorLink":"choosing","backgroundColor":"","content":"Choosing Custom or Standard Events","fontSize":"","indentationLevel":0,"level":2,"marginBottom":"none","marginTop":"md","paddingBottom":"none","paddingTop":"none","sectionTitle":"Choosing Custom or Standard Events","showAuth":"all","textAlign":"left","textColor":"color1"}},{"type":"mds/paragraph","atts":{"align":"left","backgroundColor":"","content":"Custom events are the most flexible targeting option for your campaigns. Your team defines custom events so you can target any event or action in the app. Custom events can have a positive effect on your campaign's conversion rate. ","dropCap":false,"fontSize":"size-5","showAuth":"all","textColor":"color1"}},{"type":"mds/paragraph","atts":{"align":"left","backgroundColor":"","content":"However, your development team will need to program your app to use custom events. For more common use cases, such as showing the campaign after someone closes the app early, consider using our pre-implemented standard events instead. \u003ca href=\"http://help.surveymonkey.com/en/getfeedback/channels/app-standard-events/\">Standard events\u003c/a> are already programmed in the GetFeedback SDK and don’t require additional work from your development team.","dropCap":false,"fontSize":"size-5","showAuth":"all","textColor":"color1"}},{"type":"mds/heading","atts":{"anchorLink":"examples","backgroundColor":"","content":"Examples of Custom Events","fontSize":"","indentationLevel":0,"level":2,"marginBottom":"none","marginTop":"md","paddingBottom":"none","paddingTop":"none","sectionTitle":"Examples of Custom Events","showAuth":"all","textAlign":"left","textColor":"color1"}},{"type":"mds/paragraph","atts":{"align":"left","backgroundColor":"","content":"Custom events are highly customizable and closely follow the behavior of your users in your app. Some examples of possible events are:","dropCap":false,"fontSize":"size-5","showAuth":"all","textColor":"color1"}},{"type":"mds/paragraph","atts":{"align":"left","backgroundColor":"","content":"\u003cstrong>Learning more about your users\u003c/strong>","dropCap":false,"fontSize":"size-5","showAuth":"all","textColor":"color1"}},{"type":"mds/list","atts":{"className":"","ordered":false,"paddingBottom":"default","paddingTop":"default","showAuth":"all","start":1,"textColor":"color1"},"blocks":[{"type":"mds/list-item","atts":{"content":"When the user opens the app","showAuth":"all"}},{"type":"mds/list-item","atts":{"content":"When the user performs a number of searches in your app","showAuth":"all"}},{"type":"mds/list-item","atts":{"content":"When your user leave a certain flow (ex: if they don't complete the checkout or booking flow)","showAuth":"all"}},{"type":"mds/list-item","atts":{"content":"When clicking a button","showAuth":"all"}}]},{"type":"mds/paragraph","atts":{"align":"left","backgroundColor":"","content":"\u003cstrong>Measure specific metrics\u003c/strong>","dropCap":false,"fontSize":"size-5","showAuth":"all","textColor":"color1"}},{"type":"mds/list","atts":{"className":"","ordered":false,"paddingBottom":"default","paddingTop":"default","showAuth":"all","start":1,"textColor":"color1"},"blocks":[{"type":"mds/list-item","atts":{"content":"After opening the app a number of times","showAuth":"all"}},{"type":"mds/list-item","atts":{"content":"After completing an offline event, such as taking a flight or receiving an order","showAuth":"all"}},{"type":"mds/list-item","atts":{"content":"After completing an action in the app","showAuth":"all"}},{"type":"mds/list-item","atts":{"content":"After using the search functionality in your app","showAuth":"all"}}]},{"type":"mds/heading","atts":{"anchorLink":"planning","backgroundColor":"","content":"Planning Custom Events","fontSize":"","indentationLevel":0,"level":2,"marginBottom":"none","marginTop":"md","paddingBottom":"none","paddingTop":"none","sectionTitle":"Planning Custom Events","showAuth":"all","textAlign":"left","textColor":"color1"}},{"type":"sm/banner","atts":{"color":"info","dismissible":false,"margin":"remove-bottom","showAuth":"all","showIcon":true,"text":"To use custom events, your app’s development team will need to implement the event. For more common use cases, such as showing the campaign after someone closes the app early, consider using our pre-implemented \u003ca href=\"https://help.surveymonkey.com/en/getfeedback/channels/app-standard-events/\">standard events\u003c/a> instead."}},{"type":"mds/paragraph","atts":{"align":"left","backgroundColor":"","content":"To help you define the custom events to use your campaigns, consider the following 4 questions. These questions can help you create events and campaigns that are relevant to you and guide your developers when they create events.","dropCap":false,"fontSize":"size-5","showAuth":"all","textColor":"color1"}},{"type":"mds/heading","atts":{"anchorLink":"","backgroundColor":"","content":"What are you trying to achieve with your Campaign?","fontSize":"","indentationLevel":0,"level":3,"marginBottom":"none","marginTop":"md","paddingBottom":"none","paddingTop":"none","sectionTitle":"","showAuth":"all","textAlign":"left","textColor":"color1"}},{"type":"mds/paragraph","atts":{"align":"left","backgroundColor":"","content":"Before thinking of any event, consider the goal you have in mind for your campaign. Do you want to set up a campaign to measure the KPIs that are set, or do you want to notify users about a new feature in your app? By having a clear goal, you'll also be able to think about what type of campaign to use and what type of question elements to use. For example, is a shorter or longer survey best for your campaign?","dropCap":false,"fontSize":"size-5","showAuth":"all","textColor":"color1"}},{"type":"mds/heading","atts":{"anchorLink":"","backgroundColor":"","content":"Where should the Campaign be displayed?","fontSize":"","indentationLevel":0,"level":3,"marginBottom":"none","marginTop":"md","paddingBottom":"none","paddingTop":"none","sectionTitle":"","showAuth":"all","textAlign":"left","textColor":"color1"}},{"type":"mds/paragraph","atts":{"align":"left","backgroundColor":"","content":"Once you have your goal and know what you want to ask in your Campaign, consider where the campaign should be triggered. Consider mapping the customer journeys in your app. By having a clear overview of the different routes users can take to achieve their goal, you'll know exactly when to show your campaign.","dropCap":false,"fontSize":"size-5","showAuth":"all","textColor":"color1"}},{"type":"mds/heading","atts":{"anchorLink":"","backgroundColor":"","content":"What are the events for me?","fontSize":"","indentationLevel":0,"level":3,"marginBottom":"none","marginTop":"md","paddingBottom":"none","paddingTop":"none","sectionTitle":"","showAuth":"all","textAlign":"left","textColor":"color1"}},{"type":"mds/paragraph","atts":{"align":"left","backgroundColor":"","content":"Once you have a clear picture of what you would like to achieve with your Campaigns and what the best place is to display your Campaign, the next step is combining these two things with the Events you would like to use. Consider these questions to help you define the events:","dropCap":false,"fontSize":"size-5","showAuth":"all","textColor":"color1"}},{"type":"mds/list","atts":{"className":"","ordered":false,"paddingBottom":"default","paddingTop":"default","showAuth":"all","start":1,"textColor":"color1"},"blocks":[{"type":"mds/list-item","atts":{"content":"What action should trigger the Event?","showAuth":"all"}},{"type":"mds/list-item","atts":{"content":"Is it something the user does or is it something that the app does?","showAuth":"all"}},{"type":"mds/list-item","atts":{"content":"What name describes the Event best?","showAuth":"all"}}]},{"type":"mds/paragraph","atts":{"align":"left","backgroundColor":"","content":"Consider creating an Event Library with the result of each of the previous steps. This document can be the reference point for everyone in your team that will be creating campaigns or events. A completed Event Library contains at least 3 columns with the following information:","dropCap":false,"fontSize":"size-5","showAuth":"all","textColor":"color1"}},{"type":"mds/list","atts":{"className":"","ordered":false,"paddingBottom":"default","paddingTop":"default","showAuth":"all","start":1,"textColor":"color1"},"blocks":[{"type":"mds/list-item","atts":{"content":"What is the goal of the Campaign","showAuth":"all"}},{"type":"mds/list-item","atts":{"content":"Where in the app should the campaign be displayed? Which users should be targeted?","showAuth":"all"}},{"type":"mds/list-item","atts":{"content":"What event should trigger the campaign, and when is it triggered?","showAuth":"all"}}]},{"type":"mds/paragraph","atts":{"align":"left","backgroundColor":"","content":"The image below shows an example of a completed event library:","dropCap":false,"fontSize":"size-5","showAuth":"all","textColor":"color1"}},{"type":"sm/image","atts":{"align":"center","alt":"Event Library example","caption":"","eager":false,"image":{"medium":{"src":"https://prod.smassets.net/assets/content/help/EventLibrary-1-750x351.png","width":750,"height":351},"thumbnail":{"src":"https://prod.smassets.net/assets/content/help/EventLibrary-1-150x150.png","width":150,"height":150},"medium_large":{"src":"https://prod.smassets.net/assets/content/help/EventLibrary-1-768x360.png","width":768,"height":360},"full":{"src":"https://prod.smassets.net/assets/content/help/EventLibrary-1.png","width":884,"height":414}},"linkNewTab":false,"linkUrl":"","showAuth":"all"}},{"type":"mds/heading","atts":{"anchorLink":"","backgroundColor":"","content":"Connecting with Development","fontSize":"","indentationLevel":0,"level":3,"marginBottom":"none","marginTop":"md","paddingBottom":"none","paddingTop":"none","sectionTitle":"","showAuth":"all","textAlign":"left","textColor":"color1"}},{"type":"mds/paragraph","atts":{"align":"left","backgroundColor":"","content":"In most cases the app developers will create the custom events for your app. It's best to meet with your developers and share the outcome of the previous three steps by sharing the Event Library. Since there is a chance your app is already using events from a different SDK certain events may already be defined.","dropCap":false,"fontSize":"size-5","showAuth":"all","textColor":"color1"}},{"type":"mds/paragraph","atts":{"align":"left","backgroundColor":"","content":"Your meeting with developers can also help you estimate how long it will take to implement the custom events and when you start using them. ","dropCap":false,"fontSize":"size-5","showAuth":"all","textColor":"color1"}},{"type":"mds/heading","atts":{"anchorLink":"example-planning","backgroundColor":"","content":"Example: Planning an Event","fontSize":"","indentationLevel":0,"level":2,"marginBottom":"none","marginTop":"md","paddingBottom":"none","paddingTop":"none","sectionTitle":"Example: Planning an Event","showAuth":"all","textAlign":"left","textColor":"color1"}},{"type":"mds/paragraph","atts":{"align":"left","backgroundColor":"","content":"To clarify each of these steps, let's set up a test scenario where we can apply each of these steps.","dropCap":false,"fontSize":"size-5","showAuth":"all","textColor":"color1"}},{"type":"mds/list","atts":{"className":"","ordered":false,"paddingBottom":"default","paddingTop":"default","showAuth":"all","start":1,"textColor":"color1"},"blocks":[{"type":"mds/list-item","atts":{"content":"\u003cstrong>Scenario: \u003c/strong>our app has a new feature that lets users display locations of nearby candy stores. We want to get feedback from people using it to see if and how we can improve this functionality.","showAuth":"all"}},{"type":"mds/list-item","atts":{"content":"\u003cstrong>Campaign goal: \u003c/strong>the campaign goal is to ask people using the new feature how they would rate the feature on a scale of 1 to 5. When they respond to this question with a rating from 1 to 3, we want to show a comment field where respondents can explain how the feature could be improved. Since we want to know how we can improve this feature, we'll target users who have used the feature more than 5 times.","showAuth":"all"}},{"type":"mds/list-item","atts":{"content":"\u003cstrong>Targeting options: \u003c/strong>We want to show the campaign after someone has used the feature successfully. In this example, the app would trigger the new functionality and either let the user find or manually enter their location. Once the app has their location, it will display all of the stores sorted from near to far. Once this list is shown, the campaign should trigger.","showAuth":"all"}},{"type":"mds/list-item","atts":{"content":"\u003cstrong>Event name: \u003c/strong>Based on the action that triggers the event, we'll use the name \"LocationShown.\"","showAuth":"all"}}]},{"type":"mds/heading","atts":{"anchorLink":"using","backgroundColor":"","content":"Using an Event in a Campaign","fontSize":"","indentationLevel":0,"level":2,"marginBottom":"none","marginTop":"md","paddingBottom":"none","paddingTop":"none","sectionTitle":"Using an Event in a Campaign","showAuth":"all","textAlign":"left","textColor":"color1"}},{"type":"mds/paragraph","atts":{"align":"left","backgroundColor":"","content":"After your developers have implemented the event, go to GetFeedback for Apps and \u003ca href=\"https://help.surveymonkey.com/en/getfeedback/channels/app-modals/\">create your campaign\u003c/a>. In the \u003cstrong>User Targeting\u003c/strong> section, you can enter the event and set additional targeting conditions, such as device language. You can show a campaign to your users as soon as an event is fired, or only after an event has been fired a number of times. Learn more about \u003ca href=\"https://help.surveymonkey.com/en/getfeedback/channels/app-modals/\">creating app campaigns\u003c/a>","dropCap":false,"fontSize":"size-5","showAuth":"all","textColor":"color1"}},{"type":"sm/image","atts":{"align":"center","alt":"Example of Campaign Feature","caption":"","eager":false,"image":{"medium":{"src":"https://prod.smassets.net/assets/content/help/CampaignScreen-2-750x301.jpg","width":750,"height":301},"thumbnail":{"src":"https://prod.smassets.net/assets/content/help/CampaignScreen-2-150x150.jpg","width":150,"height":150},"medium_large":{"src":"https://prod.smassets.net/assets/content/help/CampaignScreen-2-768x308.jpg","width":768,"height":308},"full":{"src":"https://prod.smassets.net/assets/content/help/CampaignScreen-2.jpg","width":1095,"height":439}},"linkNewTab":false,"linkUrl":"","showAuth":"all"}},{"type":"mds/paragraph","atts":{"align":"left","backgroundColor":"","content":"Make sure that the targeted event is identical to the event that your developer specified in your app. Custom event names are \u003cstrong>case sensitive\u003c/strong>.","dropCap":false,"fontSize":"size-5","showAuth":"all","textColor":"color1"}},{"type":"mds/paragraph","atts":{"align":"left","backgroundColor":"","content":"After specifying the event in your campaign targeting, activate and test your campaign. As soon as the GetFeedback Digital SDK has been implemented in your app and your events have been added, you can activate and deactivate new campaigns without making any code changes. Your campaign will be live as soon as it's activated.","dropCap":false,"fontSize":"size-5","showAuth":"all","textColor":"color1"}}],"product":"getfeedback","seo":{"canonical":"","keywords":"","meta_description":"","robots_index":"index","robots_follow":"follow","title":"Event Targeting for App Campaigns | SurveyMonkey"},"primary_category":73,"author":{"name":"Lisa Griffin","image":"https://secure.gravatar.com/avatar/4dcab2e769fe9dda3e850e7f45c09993?s=50&r=g"},"images":{},"featured_image_alt":"","gfp_article_category":[{"id":68,"slug":"channels","name":"Survey channels","description":"","link":"https://help.surveymonkey.com/en/getfeedback/channels/","path":"/en/getfeedback/channels/","subcategories":[{"id":73,"slug":"mobile","name":"Mobile App","description":"","link":"https://help.surveymonkey.com/en/getfeedback/channels/#mobile","path":"/en/getfeedback/channels/"}]}],"related_posts":[{"id":18510,"type":"gfp_article","title":"Sharing and Transferring Surveys","link":"https://help.surveymonkey.com/en/getfeedback/account/sharing-surveys/","path":"/en/getfeedback/account/sharing-surveys/","date":"2023-12-08T12:43:16","date_modified":"2024-01-22T16:17:41","excerpt":"Share your survey with a team member, or transfer it to a new owner.","product":"getfeedback","images":{},"featured_image_alt":""},{"id":17091,"type":"gfp_article","title":"Error: “No such column” in Salesforce","link":"https://help.surveymonkey.com/en/getfeedback/salesforce/salesforce-column-error/","path":"/en/getfeedback/salesforce/salesforce-column-error/","date":"2023-09-25T09:03:57","date_modified":"2023-09-25T09:03:57","excerpt":"When creating field mappings, you get an error in Salesforce that “No such column” exists on an object. To resolve this, make sure you have permission to create, read, and update the field in Salesforce.","product":"getfeedback","images":{},"featured_image_alt":""},{"id":12922,"type":"gfp_article","title":"Getting Started with GetFeedback for Salesforce","link":"https://help.surveymonkey.com/en/getfeedback/salesforce/getting-started-getfeedback-salesforce/","path":"/en/getfeedback/salesforce/getting-started-getfeedback-salesforce/","date":"2023-04-19T12:39:27","date_modified":"2024-01-22T16:19:55","excerpt":"Get started using GetFeedback with Salesforce. Set up your team, create surveys, map data to Salesforce, track respondent data with merge fields, and send surveys to your contacts.","product":"getfeedback","images":{},"featured_image_alt":""}]}},"experiments":{"assignments":{},"expBatchAssignmentLoaded":false,"expBatchAssignmentLoading":false},"sitewideBanners":{"banners":[],"fetched":false},"types":{},"terms":{},"auth":{"authState":{"authenticated":false,"returningUser":false,"core":{},"countryCode":"","features":{}},"initialized":false},"cta":{"tileCTAData":{},"welcomeBannerData":{},"bottomCTAData":{},"dismissed":false},"error":{"info":null},"homepage":{},"loading":{"loading":false},"rcHomepage":{"currentPage":1,"loadingPosts":false,"posts":[],"queryParams":{},"heroPost":{},"totalPages":0,"totalPosts":0},"search":{"blurBackground":false,"curiosity":{"posts":[],"currentPage":1,"totalPages":0,"totalResults":0},"fetching":false,"fixPosition":false,"mediahub":{"posts":[],"currentPage":1,"totalPages":0,"totalResults":0},"resources":{"posts":[],"currentPage":1,"totalPages":0,"totalResults":0},"searchCancelled":false,"params":{}},"post":{"postData":{"id":9685,"type":"gfp_article","title":"Event Targeting for App Campaigns","link":"https://help.surveymonkey.com/en/getfeedback/channels/app-custom-events/","path":"/en/getfeedback/channels/app-custom-events/","date":"2023-01-31T11:27:01","date_modified":"2024-01-22T16:20:50","excerpt":"Custom events let you target respondents at specific moments when using your app. You'll need help from your app developers to use custom events.","content":[{"type":"mds/paragraph","atts":{"align":"left","backgroundColor":"","content":"When creating an \u003ca href=\"https://help.surveymonkey.com/en/getfeedback/channels/app-modals/\">app campaign\u003c/a>, such as a popup survey, you’ll target specific app visitors by implementing events. When an event is triggered, GetFeedback shows the survey to your app visitor. Event targeting lets you ask for targeted feedback at specific points in the customer journey.","dropCap":false,"fontSize":"size-5","showAuth":"all","textColor":"color1"}},{"type":"mds/paragraph","atts":{"align":"left","backgroundColor":"","content":"An event signifies that an action occurred in your app. This action can be anything, from making a purchase to opening or closing the app menu. The event can be initiated by the user (ex: clicking a button) or by the app (ex: the user's flight has just arrived).","dropCap":false,"fontSize":"size-5","showAuth":"all","textColor":"color1"}},{"type":"mds/paragraph","atts":{"align":"left","backgroundColor":"","content":"You can use two types of events for app campaigns:","dropCap":false,"fontSize":"size-5","showAuth":"all","textColor":"color1"}},{"type":"mds/list","atts":{"className":"","ordered":false,"paddingBottom":"default","paddingTop":"default","showAuth":"all","start":1,"textColor":"color1"},"blocks":[{"type":"mds/list-item","atts":{"content":"\u003cstrong>Standard events\u003c/strong>: Common events, such as \"App closed early\" or \"App not updated.\" These events are pre-implemented in our SDK and don't require additional engineering work. \u003ca href=\"http://help.surveymonkey.com/en/getfeedback/channels/app-standard-events/\">Learn more\u003c/a>","showAuth":"all"}},{"type":"mds/list-item","atts":{"content":"\u003cstrong>Custom events\u003c/strong>: Target respondents after a specific action happens in your app. For example, you can show your survey after someone makes a purchase. You'll need help from your app development team to use a custom event.","showAuth":"all"}}]},{"type":"mds/paragraph","atts":{"align":"left","backgroundColor":"","content":"You can create custom events based on the actions or moments you want to target in your app. It's best to speak to your technical team to learn which events can help you to target the right users.","dropCap":false,"fontSize":"size-5","showAuth":"all","textColor":"color1"}},{"type":"mds/paragraph","atts":{"align":"left","backgroundColor":"","content":"","dropCap":false,"fontSize":"size-5","showAuth":"all","textColor":"color1"}},{"type":"mds/heading","atts":{"anchorLink":"choosing","backgroundColor":"","content":"Choosing Custom or Standard Events","fontSize":"","indentationLevel":0,"level":2,"marginBottom":"none","marginTop":"md","paddingBottom":"none","paddingTop":"none","sectionTitle":"Choosing Custom or Standard Events","showAuth":"all","textAlign":"left","textColor":"color1"}},{"type":"mds/paragraph","atts":{"align":"left","backgroundColor":"","content":"Custom events are the most flexible targeting option for your campaigns. Your team defines custom events so you can target any event or action in the app. Custom events can have a positive effect on your campaign's conversion rate. ","dropCap":false,"fontSize":"size-5","showAuth":"all","textColor":"color1"}},{"type":"mds/paragraph","atts":{"align":"left","backgroundColor":"","content":"However, your development team will need to program your app to use custom events. For more common use cases, such as showing the campaign after someone closes the app early, consider using our pre-implemented standard events instead. \u003ca href=\"http://help.surveymonkey.com/en/getfeedback/channels/app-standard-events/\">Standard events\u003c/a> are already programmed in the GetFeedback SDK and don’t require additional work from your development team.","dropCap":false,"fontSize":"size-5","showAuth":"all","textColor":"color1"}},{"type":"mds/heading","atts":{"anchorLink":"examples","backgroundColor":"","content":"Examples of Custom Events","fontSize":"","indentationLevel":0,"level":2,"marginBottom":"none","marginTop":"md","paddingBottom":"none","paddingTop":"none","sectionTitle":"Examples of Custom Events","showAuth":"all","textAlign":"left","textColor":"color1"}},{"type":"mds/paragraph","atts":{"align":"left","backgroundColor":"","content":"Custom events are highly customizable and closely follow the behavior of your users in your app. Some examples of possible events are:","dropCap":false,"fontSize":"size-5","showAuth":"all","textColor":"color1"}},{"type":"mds/paragraph","atts":{"align":"left","backgroundColor":"","content":"\u003cstrong>Learning more about your users\u003c/strong>","dropCap":false,"fontSize":"size-5","showAuth":"all","textColor":"color1"}},{"type":"mds/list","atts":{"className":"","ordered":false,"paddingBottom":"default","paddingTop":"default","showAuth":"all","start":1,"textColor":"color1"},"blocks":[{"type":"mds/list-item","atts":{"content":"When the user opens the app","showAuth":"all"}},{"type":"mds/list-item","atts":{"content":"When the user performs a number of searches in your app","showAuth":"all"}},{"type":"mds/list-item","atts":{"content":"When your user leave a certain flow (ex: if they don't complete the checkout or booking flow)","showAuth":"all"}},{"type":"mds/list-item","atts":{"content":"When clicking a button","showAuth":"all"}}]},{"type":"mds/paragraph","atts":{"align":"left","backgroundColor":"","content":"\u003cstrong>Measure specific metrics\u003c/strong>","dropCap":false,"fontSize":"size-5","showAuth":"all","textColor":"color1"}},{"type":"mds/list","atts":{"className":"","ordered":false,"paddingBottom":"default","paddingTop":"default","showAuth":"all","start":1,"textColor":"color1"},"blocks":[{"type":"mds/list-item","atts":{"content":"After opening the app a number of times","showAuth":"all"}},{"type":"mds/list-item","atts":{"content":"After completing an offline event, such as taking a flight or receiving an order","showAuth":"all"}},{"type":"mds/list-item","atts":{"content":"After completing an action in the app","showAuth":"all"}},{"type":"mds/list-item","atts":{"content":"After using the search functionality in your app","showAuth":"all"}}]},{"type":"mds/heading","atts":{"anchorLink":"planning","backgroundColor":"","content":"Planning Custom Events","fontSize":"","indentationLevel":0,"level":2,"marginBottom":"none","marginTop":"md","paddingBottom":"none","paddingTop":"none","sectionTitle":"Planning Custom Events","showAuth":"all","textAlign":"left","textColor":"color1"}},{"type":"sm/banner","atts":{"color":"info","dismissible":false,"margin":"remove-bottom","showAuth":"all","showIcon":true,"text":"To use custom events, your app’s development team will need to implement the event. For more common use cases, such as showing the campaign after someone closes the app early, consider using our pre-implemented \u003ca href=\"https://help.surveymonkey.com/en/getfeedback/channels/app-standard-events/\">standard events\u003c/a> instead."}},{"type":"mds/paragraph","atts":{"align":"left","backgroundColor":"","content":"To help you define the custom events to use your campaigns, consider the following 4 questions. These questions can help you create events and campaigns that are relevant to you and guide your developers when they create events.","dropCap":false,"fontSize":"size-5","showAuth":"all","textColor":"color1"}},{"type":"mds/heading","atts":{"anchorLink":"","backgroundColor":"","content":"What are you trying to achieve with your Campaign?","fontSize":"","indentationLevel":0,"level":3,"marginBottom":"none","marginTop":"md","paddingBottom":"none","paddingTop":"none","sectionTitle":"","showAuth":"all","textAlign":"left","textColor":"color1"}},{"type":"mds/paragraph","atts":{"align":"left","backgroundColor":"","content":"Before thinking of any event, consider the goal you have in mind for your campaign. Do you want to set up a campaign to measure the KPIs that are set, or do you want to notify users about a new feature in your app? By having a clear goal, you'll also be able to think about what type of campaign to use and what type of question elements to use. For example, is a shorter or longer survey best for your campaign?","dropCap":false,"fontSize":"size-5","showAuth":"all","textColor":"color1"}},{"type":"mds/heading","atts":{"anchorLink":"","backgroundColor":"","content":"Where should the Campaign be displayed?","fontSize":"","indentationLevel":0,"level":3,"marginBottom":"none","marginTop":"md","paddingBottom":"none","paddingTop":"none","sectionTitle":"","showAuth":"all","textAlign":"left","textColor":"color1"}},{"type":"mds/paragraph","atts":{"align":"left","backgroundColor":"","content":"Once you have your goal and know what you want to ask in your Campaign, consider where the campaign should be triggered. Consider mapping the customer journeys in your app. By having a clear overview of the different routes users can take to achieve their goal, you'll know exactly when to show your campaign.","dropCap":false,"fontSize":"size-5","showAuth":"all","textColor":"color1"}},{"type":"mds/heading","atts":{"anchorLink":"","backgroundColor":"","content":"What are the events for me?","fontSize":"","indentationLevel":0,"level":3,"marginBottom":"none","marginTop":"md","paddingBottom":"none","paddingTop":"none","sectionTitle":"","showAuth":"all","textAlign":"left","textColor":"color1"}},{"type":"mds/paragraph","atts":{"align":"left","backgroundColor":"","content":"Once you have a clear picture of what you would like to achieve with your Campaigns and what the best place is to display your Campaign, the next step is combining these two things with the Events you would like to use. Consider these questions to help you define the events:","dropCap":false,"fontSize":"size-5","showAuth":"all","textColor":"color1"}},{"type":"mds/list","atts":{"className":"","ordered":false,"paddingBottom":"default","paddingTop":"default","showAuth":"all","start":1,"textColor":"color1"},"blocks":[{"type":"mds/list-item","atts":{"content":"What action should trigger the Event?","showAuth":"all"}},{"type":"mds/list-item","atts":{"content":"Is it something the user does or is it something that the app does?","showAuth":"all"}},{"type":"mds/list-item","atts":{"content":"What name describes the Event best?","showAuth":"all"}}]},{"type":"mds/paragraph","atts":{"align":"left","backgroundColor":"","content":"Consider creating an Event Library with the result of each of the previous steps. This document can be the reference point for everyone in your team that will be creating campaigns or events. A completed Event Library contains at least 3 columns with the following information:","dropCap":false,"fontSize":"size-5","showAuth":"all","textColor":"color1"}},{"type":"mds/list","atts":{"className":"","ordered":false,"paddingBottom":"default","paddingTop":"default","showAuth":"all","start":1,"textColor":"color1"},"blocks":[{"type":"mds/list-item","atts":{"content":"What is the goal of the Campaign","showAuth":"all"}},{"type":"mds/list-item","atts":{"content":"Where in the app should the campaign be displayed? Which users should be targeted?","showAuth":"all"}},{"type":"mds/list-item","atts":{"content":"What event should trigger the campaign, and when is it triggered?","showAuth":"all"}}]},{"type":"mds/paragraph","atts":{"align":"left","backgroundColor":"","content":"The image below shows an example of a completed event library:","dropCap":false,"fontSize":"size-5","showAuth":"all","textColor":"color1"}},{"type":"sm/image","atts":{"align":"center","alt":"Event Library example","caption":"","eager":false,"image":{"medium":{"src":"https://prod.smassets.net/assets/content/help/EventLibrary-1-750x351.png","width":750,"height":351},"thumbnail":{"src":"https://prod.smassets.net/assets/content/help/EventLibrary-1-150x150.png","width":150,"height":150},"medium_large":{"src":"https://prod.smassets.net/assets/content/help/EventLibrary-1-768x360.png","width":768,"height":360},"full":{"src":"https://prod.smassets.net/assets/content/help/EventLibrary-1.png","width":884,"height":414}},"linkNewTab":false,"linkUrl":"","showAuth":"all"}},{"type":"mds/heading","atts":{"anchorLink":"","backgroundColor":"","content":"Connecting with Development","fontSize":"","indentationLevel":0,"level":3,"marginBottom":"none","marginTop":"md","paddingBottom":"none","paddingTop":"none","sectionTitle":"","showAuth":"all","textAlign":"left","textColor":"color1"}},{"type":"mds/paragraph","atts":{"align":"left","backgroundColor":"","content":"In most cases the app developers will create the custom events for your app. It's best to meet with your developers and share the outcome of the previous three steps by sharing the Event Library. Since there is a chance your app is already using events from a different SDK certain events may already be defined.","dropCap":false,"fontSize":"size-5","showAuth":"all","textColor":"color1"}},{"type":"mds/paragraph","atts":{"align":"left","backgroundColor":"","content":"Your meeting with developers can also help you estimate how long it will take to implement the custom events and when you start using them. ","dropCap":false,"fontSize":"size-5","showAuth":"all","textColor":"color1"}},{"type":"mds/heading","atts":{"anchorLink":"example-planning","backgroundColor":"","content":"Example: Planning an Event","fontSize":"","indentationLevel":0,"level":2,"marginBottom":"none","marginTop":"md","paddingBottom":"none","paddingTop":"none","sectionTitle":"Example: Planning an Event","showAuth":"all","textAlign":"left","textColor":"color1"}},{"type":"mds/paragraph","atts":{"align":"left","backgroundColor":"","content":"To clarify each of these steps, let's set up a test scenario where we can apply each of these steps.","dropCap":false,"fontSize":"size-5","showAuth":"all","textColor":"color1"}},{"type":"mds/list","atts":{"className":"","ordered":false,"paddingBottom":"default","paddingTop":"default","showAuth":"all","start":1,"textColor":"color1"},"blocks":[{"type":"mds/list-item","atts":{"content":"\u003cstrong>Scenario: \u003c/strong>our app has a new feature that lets users display locations of nearby candy stores. We want to get feedback from people using it to see if and how we can improve this functionality.","showAuth":"all"}},{"type":"mds/list-item","atts":{"content":"\u003cstrong>Campaign goal: \u003c/strong>the campaign goal is to ask people using the new feature how they would rate the feature on a scale of 1 to 5. When they respond to this question with a rating from 1 to 3, we want to show a comment field where respondents can explain how the feature could be improved. Since we want to know how we can improve this feature, we'll target users who have used the feature more than 5 times.","showAuth":"all"}},{"type":"mds/list-item","atts":{"content":"\u003cstrong>Targeting options: \u003c/strong>We want to show the campaign after someone has used the feature successfully. In this example, the app would trigger the new functionality and either let the user find or manually enter their location. Once the app has their location, it will display all of the stores sorted from near to far. Once this list is shown, the campaign should trigger.","showAuth":"all"}},{"type":"mds/list-item","atts":{"content":"\u003cstrong>Event name: \u003c/strong>Based on the action that triggers the event, we'll use the name \"LocationShown.\"","showAuth":"all"}}]},{"type":"mds/heading","atts":{"anchorLink":"using","backgroundColor":"","content":"Using an Event in a Campaign","fontSize":"","indentationLevel":0,"level":2,"marginBottom":"none","marginTop":"md","paddingBottom":"none","paddingTop":"none","sectionTitle":"Using an Event in a Campaign","showAuth":"all","textAlign":"left","textColor":"color1"}},{"type":"mds/paragraph","atts":{"align":"left","backgroundColor":"","content":"After your developers have implemented the event, go to GetFeedback for Apps and \u003ca href=\"https://help.surveymonkey.com/en/getfeedback/channels/app-modals/\">create your campaign\u003c/a>. In the \u003cstrong>User Targeting\u003c/strong> section, you can enter the event and set additional targeting conditions, such as device language. You can show a campaign to your users as soon as an event is fired, or only after an event has been fired a number of times. Learn more about \u003ca href=\"https://help.surveymonkey.com/en/getfeedback/channels/app-modals/\">creating app campaigns\u003c/a>","dropCap":false,"fontSize":"size-5","showAuth":"all","textColor":"color1"}},{"type":"sm/image","atts":{"align":"center","alt":"Example of Campaign Feature","caption":"","eager":false,"image":{"medium":{"src":"https://prod.smassets.net/assets/content/help/CampaignScreen-2-750x301.jpg","width":750,"height":301},"thumbnail":{"src":"https://prod.smassets.net/assets/content/help/CampaignScreen-2-150x150.jpg","width":150,"height":150},"medium_large":{"src":"https://prod.smassets.net/assets/content/help/CampaignScreen-2-768x308.jpg","width":768,"height":308},"full":{"src":"https://prod.smassets.net/assets/content/help/CampaignScreen-2.jpg","width":1095,"height":439}},"linkNewTab":false,"linkUrl":"","showAuth":"all"}},{"type":"mds/paragraph","atts":{"align":"left","backgroundColor":"","content":"Make sure that the targeted event is identical to the event that your developer specified in your app. Custom event names are \u003cstrong>case sensitive\u003c/strong>.","dropCap":false,"fontSize":"size-5","showAuth":"all","textColor":"color1"}},{"type":"mds/paragraph","atts":{"align":"left","backgroundColor":"","content":"After specifying the event in your campaign targeting, activate and test your campaign. 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