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.smHelp-mdsGridPlus-d371-0-2-440 { }}@media (min-width: 768px) { .smHelp-mdsGridPlus-d371-0-2-440 { }}@media (min-width: 992px) { .smHelp-mdsGridPlus-d371-0-2-440 { }}@media (min-width: 1200px) { .smHelp-mdsGridPlus-d371-0-2-440 { }} .smHelp-mdsGridPlusContainer-d377-0-2-451 { }@media (min-width: 0px) { .smHelp-mdsGridPlusContainer-d377-0-2-451 { }}@media (min-width: 576px) { .smHelp-mdsGridPlusContainer-d377-0-2-451 { }}@media (min-width: 768px) { .smHelp-mdsGridPlusContainer-d377-0-2-451 { }}@media (min-width: 992px) { .smHelp-mdsGridPlusContainer-d377-0-2-451 { }}@media (min-width: 1200px) { .smHelp-mdsGridPlusContainer-d377-0-2-451 { }} .smHelp-mdsGridPlus-d383-0-2-452 { }@media (min-width: 0px) { .smHelp-mdsGridPlus-d383-0-2-452 { }}@media (min-width: 576px) { .smHelp-mdsGridPlus-d383-0-2-452 { }}@media (min-width: 768px) { .smHelp-mdsGridPlus-d383-0-2-452 { }}@media (min-width: 992px) { .smHelp-mdsGridPlus-d383-0-2-452 { }}@media (min-width: 1200px) { .smHelp-mdsGridPlus-d383-0-2-452 { }} .smHelp-mdsGridPlusContainer-d389-0-2-458 { }@media (min-width: 0px) { .smHelp-mdsGridPlusContainer-d389-0-2-458 { }}@media (min-width: 576px) { .smHelp-mdsGridPlusContainer-d389-0-2-458 { max-width: 576px; }}@media (min-width: 768px) { .smHelp-mdsGridPlusContainer-d389-0-2-458 { max-width: 768px; }}@media (min-width: 992px) { .smHelp-mdsGridPlusContainer-d389-0-2-458 { max-width: 992px; }}@media (min-width: 1200px) { .smHelp-mdsGridPlusContainer-d389-0-2-458 { max-width: 1400px; }} .smHelp-mdsGridPlus-d395-0-2-459 { }@media (min-width: 0px) { .smHelp-mdsGridPlus-d395-0-2-459 { }}@media (min-width: 576px) { .smHelp-mdsGridPlus-d395-0-2-459 { }}@media (min-width: 768px) { .smHelp-mdsGridPlus-d395-0-2-459 { }}@media (min-width: 992px) { .smHelp-mdsGridPlus-d395-0-2-459 { }}@media (min-width: 1200px) { .smHelp-mdsGridPlus-d395-0-2-459 { }} .smHelp-mdsGridPlusContainer-d401-0-2-467 { }@media (min-width: 0px) { .smHelp-mdsGridPlusContainer-d401-0-2-467 { }}@media (min-width: 576px) { .smHelp-mdsGridPlusContainer-d401-0-2-467 { max-width: 576px; }}@media (min-width: 768px) { .smHelp-mdsGridPlusContainer-d401-0-2-467 { max-width: 768px; }}@media (min-width: 992px) { .smHelp-mdsGridPlusContainer-d401-0-2-467 { max-width: 992px; }}@media (min-width: 1200px) { .smHelp-mdsGridPlusContainer-d401-0-2-467 { max-width: 1400px; }} .smHelp-mdsGridPlus-d407-0-2-468 { }@media (min-width: 0px) { .smHelp-mdsGridPlus-d407-0-2-468 { }}@media (min-width: 576px) { .smHelp-mdsGridPlus-d407-0-2-468 { }}@media (min-width: 768px) { .smHelp-mdsGridPlus-d407-0-2-468 { }}@media (min-width: 992px) { .smHelp-mdsGridPlus-d407-0-2-468 { }}@media (min-width: 1200px) { .smHelp-mdsGridPlus-d407-0-2-468 { }} .smHelp-mdsGridPlusContainer-d413-0-2-476 { }@media (min-width: 0px) { .smHelp-mdsGridPlusContainer-d413-0-2-476 { }}@media (min-width: 576px) { .smHelp-mdsGridPlusContainer-d413-0-2-476 { max-width: 576px; }}@media (min-width: 768px) { 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992px; }}@media (min-width: 1200px) { .smHelp-mdsGridPlusContainer-d425-0-2-485 { max-width: 1400px; }} .smHelp-mdsGridPlus-d431-0-2-486 { }@media (min-width: 0px) { .smHelp-mdsGridPlus-d431-0-2-486 { }}@media (min-width: 576px) { .smHelp-mdsGridPlus-d431-0-2-486 { }}@media (min-width: 768px) { .smHelp-mdsGridPlus-d431-0-2-486 { }}@media (min-width: 992px) { .smHelp-mdsGridPlus-d431-0-2-486 { }}@media (min-width: 1200px) { .smHelp-mdsGridPlus-d431-0-2-486 { }} .smHelp-mdsGridPlusContainer-d437-0-2-498 { }@media (min-width: 0px) { .smHelp-mdsGridPlusContainer-d437-0-2-498 { padding-left: 16px; padding-right: 16px; }}@media (min-width: 576px) { .smHelp-mdsGridPlusContainer-d437-0-2-498 { max-width: 576px; padding-left: 32px; padding-right: 32px; }}@media (min-width: 768px) { .smHelp-mdsGridPlusContainer-d437-0-2-498 { max-width: 768px; padding-left: 32px; padding-right: 32px; }}@media (min-width: 992px) { .smHelp-mdsGridPlusContainer-d437-0-2-498 { max-width: 992px; padding-left: 32px; padding-right: 32px; }}@media (min-width: 1200px) { .smHelp-mdsGridPlusContainer-d437-0-2-498 { max-width: 1400px; padding-left: 32px; padding-right: 32px; }} .smHelp-mdsGridPlus-d443-0-2-499 { }@media (min-width: 0px) { .smHelp-mdsGridPlus-d443-0-2-499 { margin-left: -8px; margin-right: -8px; }}@media (min-width: 576px) { .smHelp-mdsGridPlus-d443-0-2-499 { margin-left: -12px; margin-right: -12px; }}@media (min-width: 768px) { .smHelp-mdsGridPlus-d443-0-2-499 { margin-left: -12px; margin-right: -12px; }}@media (min-width: 992px) { .smHelp-mdsGridPlus-d443-0-2-499 { margin-left: -12px; margin-right: -12px; }}@media (min-width: 1200px) { .smHelp-mdsGridPlus-d443-0-2-499 { margin-left: -12px; margin-right: -12px; }} .smHelp-mdsGridPlusContainer-d449-0-2-519 { }@media (min-width: 0px) { .smHelp-mdsGridPlusContainer-d449-0-2-519 { padding-left: 16px; padding-right: 16px; }}@media (min-width: 576px) { .smHelp-mdsGridPlusContainer-d449-0-2-519 { max-width: 576px; padding-left: 32px; padding-right: 32px; }}@media (min-width: 768px) { .smHelp-mdsGridPlusContainer-d449-0-2-519 { max-width: 768px; padding-left: 32px; padding-right: 32px; }}@media (min-width: 992px) { .smHelp-mdsGridPlusContainer-d449-0-2-519 { max-width: 992px; padding-left: 32px; padding-right: 32px; }}@media (min-width: 1200px) { .smHelp-mdsGridPlusContainer-d449-0-2-519 { max-width: 1400px; padding-left: 32px; padding-right: 32px; }} .smHelp-mdsGridPlus-d455-0-2-520 { }@media (min-width: 0px) { .smHelp-mdsGridPlus-d455-0-2-520 { margin-left: -8px; margin-right: -8px; }}@media (min-width: 576px) { .smHelp-mdsGridPlus-d455-0-2-520 { margin-left: -12px; margin-right: -12px; }}@media (min-width: 768px) { .smHelp-mdsGridPlus-d455-0-2-520 { margin-left: -12px; margin-right: -12px; }}@media (min-width: 992px) { .smHelp-mdsGridPlus-d455-0-2-520 { margin-left: -12px; margin-right: -12px; }}@media (min-width: 1200px) { .smHelp-mdsGridPlus-d455-0-2-520 { margin-left: -12px; margin-right: -12px; }} 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.smHelp-mdsGridPlusItem-0-2-44 { }}@media (min-width: 992px) { .smHelp-mdsGridPlusItem-0-2-44 { }}@media (min-width: 1200px) { .smHelp-mdsGridPlusItem-0-2-44 { }} .smHelp-mdsGridPlusItem-d0-0-2-45 { }@media (min-width: 0px) { .smHelp-mdsGridPlusItem-d0-0-2-45 { flex: 0 0 16.666666666666664%; max-width: 16.666666666666664%; order: 1; }}@media (min-width: 576px) { .smHelp-mdsGridPlusItem-d0-0-2-45 { }}@media (min-width: 768px) { .smHelp-mdsGridPlusItem-d0-0-2-45 { flex: 0 0 8.333333333333332%; max-width: 8.333333333333332%; order: 1; }}@media (min-width: 992px) { .smHelp-mdsGridPlusItem-d0-0-2-45 { flex: 0 0 25%; max-width: 25%; order: 3; }}@media (min-width: 1200px) { .smHelp-mdsGridPlusItem-d0-0-2-45 { }} .smHelp-mdsGridPlusItem-d6-0-2-49 { }@media (min-width: 0px) { .smHelp-mdsGridPlusItem-d6-0-2-49 { flex: 0 0 66.66666666666666%; max-width: 66.66666666666666%; order: 2; }}@media (min-width: 576px) { .smHelp-mdsGridPlusItem-d6-0-2-49 { }}@media (min-width: 768px) { .smHelp-mdsGridPlusItem-d6-0-2-49 { flex: 0 0 41.66666666666667%; max-width: 41.66666666666667%; order: 2; }}@media (min-width: 992px) { .smHelp-mdsGridPlusItem-d6-0-2-49 { flex: 0 0 33.33333333333333%; max-width: 33.33333333333333%; order: 1; }}@media (min-width: 1200px) { .smHelp-mdsGridPlusItem-d6-0-2-49 { }} .smHelp-mdsGridPlusItem-d12-0-2-84 { }@media (min-width: 0px) { .smHelp-mdsGridPlusItem-d12-0-2-84 { flex: 0 0 100%; max-width: 100%; order: 3; }}@media (min-width: 576px) { .smHelp-mdsGridPlusItem-d12-0-2-84 { }}@media (min-width: 768px) { .smHelp-mdsGridPlusItem-d12-0-2-84 { flex: 0 0 50%; max-width: 50%; order: 2; }}@media (min-width: 992px) { .smHelp-mdsGridPlusItem-d12-0-2-84 { flex: 0 0 41.66666666666667%; max-width: 41.66666666666667%; }}@media (min-width: 1200px) { .smHelp-mdsGridPlusItem-d12-0-2-84 { }} .smHelp-mdsGridPlusItem-d18-0-2-108 { }@media (min-width: 0px) { .smHelp-mdsGridPlusItem-d18-0-2-108 { flex: 0 0 100%; max-width: 100%; padding-left: 8px; padding-right: 8px; }}@media (min-width: 576px) { .smHelp-mdsGridPlusItem-d18-0-2-108 { flex: 0 0 33.33333333333333%; max-width: 33.33333333333333%; padding-left: 12px; padding-right: 12px; }}@media (min-width: 768px) { .smHelp-mdsGridPlusItem-d18-0-2-108 { padding-left: 12px; padding-right: 12px; }}@media (min-width: 992px) { .smHelp-mdsGridPlusItem-d18-0-2-108 { flex: 0 0 25%; max-width: 25%; padding-left: 12px; padding-right: 12px; }}@media (min-width: 1200px) { .smHelp-mdsGridPlusItem-d18-0-2-108 { flex: 0 0 16.666666666666664%; max-width: 16.666666666666664%; padding-left: 12px; padding-right: 12px; }} .smHelp-mdsGridPlusItem-d24-0-2-121 { }@media (min-width: 0px) { .smHelp-mdsGridPlusItem-d24-0-2-121 { flex: 0 0 100%; max-width: 100%; padding-left: 8px; padding-right: 8px; }}@media (min-width: 576px) { .smHelp-mdsGridPlusItem-d24-0-2-121 { flex: 0 0 66.66666666666666%; max-width: 66.66666666666666%; padding-left: 12px; padding-right: 12px; }}@media (min-width: 768px) { .smHelp-mdsGridPlusItem-d24-0-2-121 { padding-left: 12px; padding-right: 12px; }}@media (min-width: 992px) { .smHelp-mdsGridPlusItem-d24-0-2-121 { flex: 0 0 75%; max-width: 75%; padding-left: 12px; padding-right: 12px; }}@media (min-width: 1200px) { .smHelp-mdsGridPlusItem-d24-0-2-121 { flex: 0 0 66.66666666666666%; max-width: 66.66666666666666%; padding-left: 12px; padding-right: 12px; }} .smHelp-mdsGridPlusItem-d30-0-2-166 { }@media (min-width: 0px) { .smHelp-mdsGridPlusItem-d30-0-2-166 { flex: 0 0 100%; max-width: 100%; }}@media (min-width: 576px) { .smHelp-mdsGridPlusItem-d30-0-2-166 { }}@media (min-width: 768px) { .smHelp-mdsGridPlusItem-d30-0-2-166 { }}@media (min-width: 992px) { .smHelp-mdsGridPlusItem-d30-0-2-166 { }}@media (min-width: 1200px) { .smHelp-mdsGridPlusItem-d30-0-2-166 { }} .smHelp-mdsGridPlusItem-d36-0-2-177 { }@media (min-width: 0px) { .smHelp-mdsGridPlusItem-d36-0-2-177 { flex: 0 0 100%; max-width: 100%; }}@media (min-width: 576px) { .smHelp-mdsGridPlusItem-d36-0-2-177 { }}@media (min-width: 768px) { .smHelp-mdsGridPlusItem-d36-0-2-177 { }}@media (min-width: 992px) { .smHelp-mdsGridPlusItem-d36-0-2-177 { }}@media (min-width: 1200px) { .smHelp-mdsGridPlusItem-d36-0-2-177 { }} .smHelp-mdsGridPlusItem-d42-0-2-187 { }@media (min-width: 0px) { .smHelp-mdsGridPlusItem-d42-0-2-187 { flex: 0 0 100%; max-width: 100%; }}@media (min-width: 576px) { .smHelp-mdsGridPlusItem-d42-0-2-187 { }}@media (min-width: 768px) { .smHelp-mdsGridPlusItem-d42-0-2-187 { }}@media (min-width: 992px) { .smHelp-mdsGridPlusItem-d42-0-2-187 { }}@media (min-width: 1200px) { .smHelp-mdsGridPlusItem-d42-0-2-187 { }} .smHelp-mdsGridPlusItem-d48-0-2-194 { }@media (min-width: 0px) { .smHelp-mdsGridPlusItem-d48-0-2-194 { flex: 0 0 100%; max-width: 100%; }}@media (min-width: 576px) { .smHelp-mdsGridPlusItem-d48-0-2-194 { }}@media (min-width: 768px) { .smHelp-mdsGridPlusItem-d48-0-2-194 { }}@media (min-width: 992px) { .smHelp-mdsGridPlusItem-d48-0-2-194 { }}@media (min-width: 1200px) { .smHelp-mdsGridPlusItem-d48-0-2-194 { }} .smHelp-mdsGridPlusItem-d54-0-2-209 { }@media (min-width: 0px) { .smHelp-mdsGridPlusItem-d54-0-2-209 { flex: 0 0 100%; max-width: 100%; }}@media (min-width: 576px) { .smHelp-mdsGridPlusItem-d54-0-2-209 { }}@media (min-width: 768px) { .smHelp-mdsGridPlusItem-d54-0-2-209 { }}@media (min-width: 992px) { .smHelp-mdsGridPlusItem-d54-0-2-209 { }}@media (min-width: 1200px) { .smHelp-mdsGridPlusItem-d54-0-2-209 { }} .smHelp-mdsGridPlusItem-d60-0-2-216 { }@media (min-width: 0px) { .smHelp-mdsGridPlusItem-d60-0-2-216 { flex: 0 0 100%; max-width: 100%; }}@media (min-width: 576px) { .smHelp-mdsGridPlusItem-d60-0-2-216 { }}@media (min-width: 768px) { .smHelp-mdsGridPlusItem-d60-0-2-216 { }}@media (min-width: 992px) { .smHelp-mdsGridPlusItem-d60-0-2-216 { }}@media (min-width: 1200px) { .smHelp-mdsGridPlusItem-d60-0-2-216 { }} .smHelp-mdsGridPlusItem-d66-0-2-225 { }@media (min-width: 0px) { .smHelp-mdsGridPlusItem-d66-0-2-225 { flex: 0 0 100%; max-width: 100%; }}@media (min-width: 576px) { .smHelp-mdsGridPlusItem-d66-0-2-225 { }}@media (min-width: 768px) { .smHelp-mdsGridPlusItem-d66-0-2-225 { }}@media (min-width: 992px) { .smHelp-mdsGridPlusItem-d66-0-2-225 { }}@media (min-width: 1200px) { .smHelp-mdsGridPlusItem-d66-0-2-225 { }} .smHelp-mdsGridPlusItem-d72-0-2-234 { }@media (min-width: 0px) { .smHelp-mdsGridPlusItem-d72-0-2-234 { flex: 0 0 100%; max-width: 100%; }}@media (min-width: 576px) { .smHelp-mdsGridPlusItem-d72-0-2-234 { }}@media (min-width: 768px) { .smHelp-mdsGridPlusItem-d72-0-2-234 { }}@media (min-width: 992px) { .smHelp-mdsGridPlusItem-d72-0-2-234 { }}@media (min-width: 1200px) { .smHelp-mdsGridPlusItem-d72-0-2-234 { }} .smHelp-mdsGridPlusItem-d78-0-2-241 { }@media (min-width: 0px) { .smHelp-mdsGridPlusItem-d78-0-2-241 { flex: 0 0 100%; max-width: 100%; }}@media (min-width: 576px) { .smHelp-mdsGridPlusItem-d78-0-2-241 { }}@media (min-width: 768px) { .smHelp-mdsGridPlusItem-d78-0-2-241 { }}@media (min-width: 992px) { .smHelp-mdsGridPlusItem-d78-0-2-241 { }}@media (min-width: 1200px) { .smHelp-mdsGridPlusItem-d78-0-2-241 { }} .smHelp-mdsGridPlusItem-d84-0-2-250 { }@media (min-width: 0px) { .smHelp-mdsGridPlusItem-d84-0-2-250 { flex: 0 0 100%; max-width: 100%; }}@media (min-width: 576px) { .smHelp-mdsGridPlusItem-d84-0-2-250 { }}@media (min-width: 768px) { .smHelp-mdsGridPlusItem-d84-0-2-250 { }}@media (min-width: 992px) { .smHelp-mdsGridPlusItem-d84-0-2-250 { }}@media (min-width: 1200px) { .smHelp-mdsGridPlusItem-d84-0-2-250 { }} .smHelp-mdsGridPlusItem-d90-0-2-259 { }@media (min-width: 0px) { .smHelp-mdsGridPlusItem-d90-0-2-259 { flex: 0 0 100%; max-width: 100%; }}@media (min-width: 576px) { .smHelp-mdsGridPlusItem-d90-0-2-259 { }}@media (min-width: 768px) { .smHelp-mdsGridPlusItem-d90-0-2-259 { }}@media (min-width: 992px) { .smHelp-mdsGridPlusItem-d90-0-2-259 { }}@media (min-width: 1200px) { .smHelp-mdsGridPlusItem-d90-0-2-259 { }} .smHelp-mdsGridPlusItem-d96-0-2-266 { }@media (min-width: 0px) { .smHelp-mdsGridPlusItem-d96-0-2-266 { flex: 0 0 100%; max-width: 100%; }}@media (min-width: 576px) { .smHelp-mdsGridPlusItem-d96-0-2-266 { }}@media (min-width: 768px) { .smHelp-mdsGridPlusItem-d96-0-2-266 { }}@media (min-width: 992px) { .smHelp-mdsGridPlusItem-d96-0-2-266 { }}@media (min-width: 1200px) { .smHelp-mdsGridPlusItem-d96-0-2-266 { }} .smHelp-mdsGridPlusItem-d102-0-2-275 { }@media (min-width: 0px) { .smHelp-mdsGridPlusItem-d102-0-2-275 { flex: 0 0 100%; max-width: 100%; }}@media (min-width: 576px) { .smHelp-mdsGridPlusItem-d102-0-2-275 { }}@media (min-width: 768px) { .smHelp-mdsGridPlusItem-d102-0-2-275 { }}@media (min-width: 992px) { .smHelp-mdsGridPlusItem-d102-0-2-275 { }}@media (min-width: 1200px) { .smHelp-mdsGridPlusItem-d102-0-2-275 { }} .smHelp-mdsGridPlusItem-d108-0-2-284 { }@media (min-width: 0px) { .smHelp-mdsGridPlusItem-d108-0-2-284 { flex: 0 0 100%; max-width: 100%; padding-left: 8px; padding-right: 8px; }}@media (min-width: 576px) { .smHelp-mdsGridPlusItem-d108-0-2-284 { padding-left: 12px; padding-right: 12px; }}@media (min-width: 768px) { .smHelp-mdsGridPlusItem-d108-0-2-284 { padding-left: 12px; padding-right: 12px; }}@media (min-width: 992px) { .smHelp-mdsGridPlusItem-d108-0-2-284 { padding-left: 12px; padding-right: 12px; }}@media (min-width: 1200px) { .smHelp-mdsGridPlusItem-d108-0-2-284 { padding-left: 12px; padding-right: 12px; }} .smHelp-mdsGridPlusItem-d114-0-2-326 { }@media (min-width: 0px) { .smHelp-mdsGridPlusItem-d114-0-2-326 { flex: 0 0 100%; max-width: 100%; }}@media (min-width: 576px) { .smHelp-mdsGridPlusItem-d114-0-2-326 { }}@media (min-width: 768px) { .smHelp-mdsGridPlusItem-d114-0-2-326 { }}@media (min-width: 992px) { .smHelp-mdsGridPlusItem-d114-0-2-326 { }}@media (min-width: 1200px) { .smHelp-mdsGridPlusItem-d114-0-2-326 { }} .smHelp-mdsGridPlusItem-d120-0-2-333 { }@media (min-width: 0px) { .smHelp-mdsGridPlusItem-d120-0-2-333 { flex: 0 0 100%; max-width: 100%; }}@media (min-width: 576px) { .smHelp-mdsGridPlusItem-d120-0-2-333 { }}@media (min-width: 768px) { .smHelp-mdsGridPlusItem-d120-0-2-333 { }}@media (min-width: 992px) { .smHelp-mdsGridPlusItem-d120-0-2-333 { }}@media (min-width: 1200px) { .smHelp-mdsGridPlusItem-d120-0-2-333 { }} .smHelp-mdsGridPlusItem-d126-0-2-342 { }@media (min-width: 0px) { .smHelp-mdsGridPlusItem-d126-0-2-342 { flex: 0 0 100%; max-width: 100%; }}@media (min-width: 576px) { .smHelp-mdsGridPlusItem-d126-0-2-342 { }}@media (min-width: 768px) { .smHelp-mdsGridPlusItem-d126-0-2-342 { }}@media (min-width: 992px) { .smHelp-mdsGridPlusItem-d126-0-2-342 { }}@media (min-width: 1200px) { .smHelp-mdsGridPlusItem-d126-0-2-342 { }} .smHelp-mdsGridPlusItem-d132-0-2-351 { }@media (min-width: 0px) { .smHelp-mdsGridPlusItem-d132-0-2-351 { flex: 0 0 100%; max-width: 100%; }}@media (min-width: 576px) { .smHelp-mdsGridPlusItem-d132-0-2-351 { }}@media (min-width: 768px) { .smHelp-mdsGridPlusItem-d132-0-2-351 { }}@media (min-width: 992px) { .smHelp-mdsGridPlusItem-d132-0-2-351 { }}@media (min-width: 1200px) { .smHelp-mdsGridPlusItem-d132-0-2-351 { }} .smHelp-mdsGridPlusItem-d138-0-2-358 { }@media (min-width: 0px) { .smHelp-mdsGridPlusItem-d138-0-2-358 { flex: 0 0 100%; max-width: 100%; }}@media (min-width: 576px) { .smHelp-mdsGridPlusItem-d138-0-2-358 { }}@media (min-width: 768px) { .smHelp-mdsGridPlusItem-d138-0-2-358 { }}@media (min-width: 992px) { .smHelp-mdsGridPlusItem-d138-0-2-358 { }}@media (min-width: 1200px) { .smHelp-mdsGridPlusItem-d138-0-2-358 { }} .smHelp-mdsGridPlusItem-d144-0-2-367 { }@media (min-width: 0px) { .smHelp-mdsGridPlusItem-d144-0-2-367 { flex: 0 0 100%; max-width: 100%; }}@media (min-width: 576px) { .smHelp-mdsGridPlusItem-d144-0-2-367 { }}@media (min-width: 768px) { .smHelp-mdsGridPlusItem-d144-0-2-367 { }}@media (min-width: 992px) { .smHelp-mdsGridPlusItem-d144-0-2-367 { }}@media (min-width: 1200px) { .smHelp-mdsGridPlusItem-d144-0-2-367 { }} .smHelp-mdsGridPlusItem-d150-0-2-374 { }@media (min-width: 0px) { .smHelp-mdsGridPlusItem-d150-0-2-374 { flex: 0 0 100%; max-width: 100%; }}@media (min-width: 576px) { .smHelp-mdsGridPlusItem-d150-0-2-374 { }}@media (min-width: 768px) { .smHelp-mdsGridPlusItem-d150-0-2-374 { }}@media (min-width: 992px) { .smHelp-mdsGridPlusItem-d150-0-2-374 { }}@media (min-width: 1200px) { .smHelp-mdsGridPlusItem-d150-0-2-374 { }} .smHelp-mdsGridPlusItem-d156-0-2-383 { }@media (min-width: 0px) { .smHelp-mdsGridPlusItem-d156-0-2-383 { flex: 0 0 100%; max-width: 100%; }}@media (min-width: 576px) { .smHelp-mdsGridPlusItem-d156-0-2-383 { }}@media (min-width: 768px) { .smHelp-mdsGridPlusItem-d156-0-2-383 { }}@media (min-width: 992px) { .smHelp-mdsGridPlusItem-d156-0-2-383 { }}@media (min-width: 1200px) { .smHelp-mdsGridPlusItem-d156-0-2-383 { }} .smHelp-mdsGridPlusItem-d162-0-2-392 { }@media (min-width: 0px) { .smHelp-mdsGridPlusItem-d162-0-2-392 { flex: 0 0 100%; max-width: 100%; }}@media (min-width: 576px) { .smHelp-mdsGridPlusItem-d162-0-2-392 { }}@media (min-width: 768px) { .smHelp-mdsGridPlusItem-d162-0-2-392 { }}@media (min-width: 992px) { .smHelp-mdsGridPlusItem-d162-0-2-392 { }}@media (min-width: 1200px) { .smHelp-mdsGridPlusItem-d162-0-2-392 { }} .smHelp-mdsGridPlusItem-d168-0-2-399 { }@media (min-width: 0px) { .smHelp-mdsGridPlusItem-d168-0-2-399 { flex: 0 0 100%; max-width: 100%; }}@media (min-width: 576px) { .smHelp-mdsGridPlusItem-d168-0-2-399 { }}@media (min-width: 768px) { .smHelp-mdsGridPlusItem-d168-0-2-399 { }}@media (min-width: 992px) { .smHelp-mdsGridPlusItem-d168-0-2-399 { }}@media (min-width: 1200px) { .smHelp-mdsGridPlusItem-d168-0-2-399 { }} .smHelp-mdsGridPlusItem-d174-0-2-408 { }@media (min-width: 0px) { .smHelp-mdsGridPlusItem-d174-0-2-408 { flex: 0 0 100%; max-width: 100%; }}@media (min-width: 576px) { .smHelp-mdsGridPlusItem-d174-0-2-408 { }}@media (min-width: 768px) { .smHelp-mdsGridPlusItem-d174-0-2-408 { }}@media (min-width: 992px) { .smHelp-mdsGridPlusItem-d174-0-2-408 { }}@media (min-width: 1200px) { .smHelp-mdsGridPlusItem-d174-0-2-408 { }} .smHelp-mdsGridPlusItem-d180-0-2-417 { }@media (min-width: 0px) { .smHelp-mdsGridPlusItem-d180-0-2-417 { flex: 0 0 100%; max-width: 100%; }}@media (min-width: 576px) { .smHelp-mdsGridPlusItem-d180-0-2-417 { }}@media (min-width: 768px) { .smHelp-mdsGridPlusItem-d180-0-2-417 { }}@media (min-width: 992px) { .smHelp-mdsGridPlusItem-d180-0-2-417 { }}@media (min-width: 1200px) { .smHelp-mdsGridPlusItem-d180-0-2-417 { }} .smHelp-mdsGridPlusItem-d186-0-2-426 { }@media (min-width: 0px) { .smHelp-mdsGridPlusItem-d186-0-2-426 { flex: 0 0 100%; max-width: 100%; }}@media (min-width: 576px) { .smHelp-mdsGridPlusItem-d186-0-2-426 { }}@media (min-width: 768px) { .smHelp-mdsGridPlusItem-d186-0-2-426 { }}@media (min-width: 992px) { .smHelp-mdsGridPlusItem-d186-0-2-426 { }}@media (min-width: 1200px) { .smHelp-mdsGridPlusItem-d186-0-2-426 { }} .smHelp-mdsGridPlusItem-d192-0-2-433 { }@media (min-width: 0px) { .smHelp-mdsGridPlusItem-d192-0-2-433 { flex: 0 0 100%; max-width: 100%; }}@media (min-width: 576px) { .smHelp-mdsGridPlusItem-d192-0-2-433 { }}@media (min-width: 768px) { .smHelp-mdsGridPlusItem-d192-0-2-433 { }}@media (min-width: 992px) { .smHelp-mdsGridPlusItem-d192-0-2-433 { }}@media (min-width: 1200px) { .smHelp-mdsGridPlusItem-d192-0-2-433 { }} .smHelp-mdsGridPlusItem-d198-0-2-442 { }@media (min-width: 0px) { .smHelp-mdsGridPlusItem-d198-0-2-442 { flex: 0 0 100%; max-width: 100%; }}@media (min-width: 576px) { .smHelp-mdsGridPlusItem-d198-0-2-442 { }}@media (min-width: 768px) { .smHelp-mdsGridPlusItem-d198-0-2-442 { }}@media (min-width: 992px) { .smHelp-mdsGridPlusItem-d198-0-2-442 { }}@media (min-width: 1200px) { .smHelp-mdsGridPlusItem-d198-0-2-442 { }} .smHelp-mdsGridPlusItem-d204-0-2-454 { }@media (min-width: 0px) { .smHelp-mdsGridPlusItem-d204-0-2-454 { flex: 0 0 100%; max-width: 100%; }}@media (min-width: 576px) { .smHelp-mdsGridPlusItem-d204-0-2-454 { }}@media (min-width: 768px) { .smHelp-mdsGridPlusItem-d204-0-2-454 { }}@media (min-width: 992px) { .smHelp-mdsGridPlusItem-d204-0-2-454 { }}@media (min-width: 1200px) { .smHelp-mdsGridPlusItem-d204-0-2-454 { }} .smHelp-mdsGridPlusItem-d210-0-2-461 { }@media (min-width: 0px) { .smHelp-mdsGridPlusItem-d210-0-2-461 { flex: 0 0 100%; max-width: 100%; }}@media (min-width: 576px) { .smHelp-mdsGridPlusItem-d210-0-2-461 { }}@media (min-width: 768px) { .smHelp-mdsGridPlusItem-d210-0-2-461 { }}@media (min-width: 992px) { .smHelp-mdsGridPlusItem-d210-0-2-461 { }}@media (min-width: 1200px) { .smHelp-mdsGridPlusItem-d210-0-2-461 { }} .smHelp-mdsGridPlusItem-d216-0-2-470 { }@media (min-width: 0px) { .smHelp-mdsGridPlusItem-d216-0-2-470 { flex: 0 0 100%; max-width: 100%; }}@media (min-width: 576px) { .smHelp-mdsGridPlusItem-d216-0-2-470 { }}@media (min-width: 768px) { .smHelp-mdsGridPlusItem-d216-0-2-470 { }}@media (min-width: 992px) { .smHelp-mdsGridPlusItem-d216-0-2-470 { }}@media (min-width: 1200px) { .smHelp-mdsGridPlusItem-d216-0-2-470 { }} 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}}@media (min-width: 768px) { .smHelp-mdsGridPlusItem-d258-0-2-522 { flex: 0 0 50%; max-width: 50%; order: 1; padding-left: 12px; padding-right: 12px; }}@media (min-width: 992px) { .smHelp-mdsGridPlusItem-d258-0-2-522 { flex: 0 0 33.33333333333333%; max-width: 33.33333333333333%; padding-left: 12px; padding-right: 12px; }}@media (min-width: 1200px) { .smHelp-mdsGridPlusItem-d258-0-2-522 { flex: 0 0 16.666666666666664%; max-width: 16.666666666666664%; order: 2; padding-left: 12px; padding-right: 12px; }} .smHelp-mdsGridPlusItem-d264-0-2-524 { }@media (min-width: 0px) { .smHelp-mdsGridPlusItem-d264-0-2-524 { flex: 0 0 100%; max-width: 100%; padding-left: 8px; padding-right: 8px; }}@media (min-width: 576px) { .smHelp-mdsGridPlusItem-d264-0-2-524 { padding-left: 12px; padding-right: 12px; }}@media (min-width: 768px) { .smHelp-mdsGridPlusItem-d264-0-2-524 { flex: 0 0 50%; max-width: 50%; order: 3; padding-left: 12px; padding-right: 12px; }}@media (min-width: 992px) { 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cursor: pointer; text-decoration: none; } .smHelp-smLinkHover-d22-0-2-651 { color: #73747A; } .smHelp-smLinkHover-d22-0-2-651:hover, .smHelp-smLinkHover-d22-0-2-651:focus { color: #1E2124; cursor: pointer; text-decoration: none; } .smHelp-smLinkHover-d23-0-2-657 { color: #73747A; } .smHelp-smLinkHover-d23-0-2-657:hover, .smHelp-smLinkHover-d23-0-2-657:focus { color: #1E2124; cursor: pointer; text-decoration: none; } .smHelp-smLinkHover-d24-0-2-663 { color: #73747A; } .smHelp-smLinkHover-d24-0-2-663:hover, .smHelp-smLinkHover-d24-0-2-663:focus { color: #1E2124; cursor: pointer; text-decoration: none; } .smHelp-addFlex-0-2-14 { } .smHelp-addFlex-d0-0-2-15 { display: flex; flex-direction: column; justify-content: space-between; } .smHelp-addFlex-d1-0-2-16 { display: flex; flex-direction: column; } .smHelp-addFlex-d2-0-2-35 { display: flex; align-items: center; flex-direction: column; justify-content: center; } .smHelp-addFlex-d3-0-2-50 { display: flex; align-items: center; 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(min-width: 1200px) { .smHelp-bottomRow-0-2-517 { margin-top: 64px; }} .smHelp-bottomRow-0-2-517 svg { margin-top: 24px; }@media only screen and (min-width: 768px) { .smHelp-bottomRow-0-2-517 svg { margin-top: 0; }} .wrenchTypography-0-2-113 { } .wrenchTypography-d0-0-2-114 { color: #333E48; margin: 0; padding: 0; font-size: 20px; box-sizing: border-box; text-align: left; font-family: 'National 2', 'Helvetica Neue', Helvetica, Arial, 'Hiragino Sans', 'Hiragino Kaku Gothic Pro', '游ゴシック', '游ゴシック体', YuGothic, 'Yu Gothic', 'ＭＳ ゴシック', 'MS Gothic', sans-serif; font-weight: 400; line-height: 1.4; -webkit-font-smoothing: antialiased; } .wrenchTypography-d0-0-2-114 > strong, .wrenchTypography-d0-0-2-114 > b { font-weight: 500; } .wrenchFade-0-2-67 { } .smHelp-enter-0-2-68 { opacity: 0; } .smHelp-enterActive-0-2-69 { opacity: 1; } .smHelp-exit-0-2-70 { opacity: 1; } .smHelp-exitActive-0-2-71 { opacity: 0; } .smHelp-entering-0-2-72 { } .smHelp-entered-0-2-73 { } .smHelp-exiting-0-2-74 { } 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.smHelp-enterActive-d2-0-2-305 { opacity: 1; transform: translateY(-0%); } .smHelp-exit-d3-0-2-306 { opacity: 1; transform: translateY(-0%); } .smHelp-exitActive-d4-0-2-307 { opacity: 0; transform: translateY(-75%); } .smHelp-entering-d5-0-2-308 { } .smHelp-entered-d6-0-2-309 { } .smHelp-exiting-d7-0-2-310 { } .smHelp-exited-d8-0-2-311 { } .smHelp-unmounted-d9-0-2-312 { } .wrenchMenuContainer-0-2-55 { } .wrenchMenu-0-2-56 { } .wrenchMenuBody-0-2-57 { } .wrenchMenuContainer-d0-0-2-58 { display: inline-block; outline: none; position: relative; font-size: 16px; font-family: 'National 2', 'Helvetica Neue', Helvetica, Arial, 'Hiragino Sans', 'Hiragino Kaku Gothic Pro', '游ゴシック', '游ゴシック体', YuGothic, 'Yu Gothic', 'ＭＳ ゴシック', 'MS Gothic', sans-serif; -webkit-font-smoothing: antialiased; } .wrenchMenu-d1-0-2-59 { top: 100%; left: 0; color: #333E48; display: block; outline: none; z-index: 999; position: absolute; max-width: 300px; min-width: 175px; box-shadow: 0 2px 8px 0 rgba(0,0,0,0.14); text-align: left; white-space: noWrap; } .wrenchMenuBody-d2-0-2-60 { display: flex; background: #FFFFFF; max-height: 400px; overflow-y: auto; flex-direction: column; } .wrenchMenuContainer-d3-0-2-85 { display: block; outline: none; position: relative; font-size: 16px; font-family: 'National 2', 'Helvetica Neue', Helvetica, Arial, 'Hiragino Sans', 'Hiragino Kaku Gothic Pro', '游ゴシック', '游ゴシック体', YuGothic, 'Yu Gothic', 'ＭＳ ゴシック', 'MS Gothic', sans-serif; -webkit-font-smoothing: antialiased; } .wrenchMenu-d4-0-2-86 { color: #333E48; display: block; outline: none; z-index: 999; position: absolute; max-width: none; min-width: 175px; box-shadow: 0 2px 8px 0 rgba(0,0,0,0.14); text-align: left; white-space: noWrap; } .wrenchMenuBody-d5-0-2-87 { display: flex; background: #FFFFFF; max-height: 400px; overflow-y: auto; flex-direction: column; } .smHelp-hamburgerMenuButton-0-2-17 { cursor: pointer; margin-left: -16px; } .smHelp-hamburgerMenuButton-0-2-17 > button { color: #1E2124; } .smHelp-hamburgerMenuButtonAuth-0-2-18 > button { color: #FFFFFF; } .smHelp-headerContainer-0-2-19 { width: 100%; height: 48px; background-color: #00BF6F; }@media only screen and (min-width: 992px) { .smHelp-headerContainer-0-2-19 { padding-bottom: 0; }} .smHelp-mobileTabletHeaderHeight-0-2-20 { height: 96px; } .smHelp-headerContainerAuth-0-2-21 { color: #FFFFFF; background-color: #1E2124; } .smHelp-headerIcon-0-2-22 { margin-right: 12px; } .smHelp-homePageHeading-0-2-23 { margin-bottom: 16px; }@media only screen and (min-width: 992px) { .smHelp-homePageHeadingAndText-0-2-24 { margin-top: 64px; }} .smHelp-labelContent-0-2-25 { width: 140px; } .smHelp-loginButton-0-2-26 { border: 1px solid #1E2124; }@media only screen and (min-width: 992px) { .smHelp-logo-0-2-27 { justify-content: flex-start; } .smHelp-logo-0-2-27 svg { margin: 0 4px 0 0; }} .smHelp-menuTrigger-0-2-28 { color: #FFFFFF; cursor: pointer; } .smHelp-mobileMenuHeading-0-2-29 { margin-left: 8px; margin-bottom: 12px; } .smHelp-productText-0-2-30 { margin-left: 12px; } .smHelp-productTextError-0-2-31 { margin-left: 12px; margin-bottom: 32px; } .smHelp-searchInput-0-2-32 { width: 100%; padding-bottom: 0; background-color: #FFFFFF; } .smHelp-searchInputMedia-0-2-33 { padding: 0; }@media only screen and (min-width: 576px) { .smHelp-searchInputMedia-0-2-33 { padding: 0; }}@media only screen and (min-width: 992px) { .smHelp-searchInputMedia-0-2-33 { margin-bottom: 0; }} .smHelp-stickyHeader-0-2-34 { top: 0; z-index: 1; position: sticky; } .smHelp-pageClass-0-2-1 { min-height: 100vh; overflow-x: hidden; } .smHelp-productsAlignment-0-2-2 { margin-top: 24px; } .smHelp-articleHeading-0-2-3 { margin: 16px 0; } .smHelp-articleTitle-0-2-4 { margin: 0; } .smHelp-content-0-2-5 { margin-bottom: 32px; }@media only screen and (min-width: 992px) { .smHelp-articleBreadcrumb-0-2-6 { margin-top: 32px; }}@media only screen and (min-width: 0px) { .smHelp-articleBreadcrumb-0-2-6 { margin-top: 24px; }} .smHelp-articleWrapper-0-2-7 { padding-left: 16px; padding-right: 16px; }@media only screen and (min-width: 576px) { .smHelp-articleWrapper-0-2-7 { padding-left: 0; padding-right: 0; }} .smHelp-mainArticleContainer-0-2-8 { margin-bottom: 32px; }@media only screen and (min-width: 768px) { .smHelp-mainArticleContainer-0-2-8 { margin-left: 24px; margin-bottom: 24px; }} .smHelp-contactHeading-0-2-9 { margin-top: 16px; } .smHelp-searchContainer-0-2-10 { width: 100%; margin-top: 32px; margin-bottom: 80px; } .smHelp-searchContainer-0-2-10 > span { width: 100%; } .smHelp-searchContainer-0-2-10 > span div[role="menu"] { width: 100%; } .smHelp-searchContainer-0-2-10 > span div[role="menu"] em { font-style: normal; font-weight: 600; } .smHelp-searchHeroContainer-0-2-11 { position: relative; } .smHelp-searchDecorationIcon-0-2-12 { top: -32px; right: -32px; z-index: -1; position: absolute; } .smHelp-searchHeroWrapper-0-2-13 { position: relative; } .wrenchBanner-0-2-285 { } .wrenchBannerBody-0-2-286 { } .wrenchBannerActions-0-2-287 { } .wrenchBannerIcon-0-2-288 { } .wrenchBanner-d0-0-2-289 { color: #333E48; border: 1px solid #00BF6F; margin: 0; display: flex; padding: 24px 32px 24px 24px; position: relative; font-size: 16px; background: #FFFFFF; align-items: flex-start; font-family: 'National 2', 'Helvetica Neue', Helvetica, Arial, 'Hiragino Sans', 'Hiragino Kaku Gothic Pro', '游ゴシック', '游ゴシック体', YuGothic, 'Yu Gothic', 'ＭＳ ゴシック', 'MS Gothic', sans-serif; font-weight: 400; border-radius: 4px; border-left-width: 8px; -webkit-font-smoothing: antialiased; } .wrenchBannerBody-d1-0-2-290 { flex-grow: 1; padding-left: 24px; } .wrenchBannerActions-d2-0-2-291 { padding: 16px 0 0; } .wrenchBannerIcon-d3-0-2-292 { display: flex; margin-top: 2px; } .smHelp-mdsBanner-0-2-276 { } .smHelp-mdsBanner-0-2-276 span { font-size: 18px; } .smHelp-mdsBannerWrapper-0-2-277 { } .smHelp-mdsWhitelabelBannerBorder-0-2-278 { } .smHelp-mdsWhitelabelBannerBorder-0-2-278 > div > div { border-color: #1E2124; } .smHelp-mdsBannerWrapper-d0-0-2-279 { margin: 32px 0 0 0; } .wrenchInput-0-2-95 { } .wrenchInput-d0-0-2-96 { color: #333E48; width: 100%; border: 1px solid #D0D2D3; height: 32px; margin: 0; outline: none; padding: 0 8px; font-size: 16px; appearance: none; box-shadow: none; box-sizing: border-box; list-style: none; font-family: 'National 2', 'Helvetica Neue', Helvetica, Arial, 'Hiragino Sans', 'Hiragino Kaku Gothic Pro', '游ゴシック', '游ゴシック体', YuGothic, 'Yu Gothic', 'ＭＳ ゴシック', 'MS Gothic', sans-serif; line-height: 1.5; border-radius: 4px; background-color: #FFFFFF; -webkit-font-smoothing: antialiased; } .wrenchInput-d0-0-2-96:hover { box-shadow: 0 2px 4px 0 rgba(0, 0, 0, 0.14); transition: border-color 100ms box-shadow 100ms; border-color: #6B787F; } .wrenchInput-d0-0-2-96:focus { transition: border-color 100ms; border-color: #333E48; } .smHelp-addonClassName-0-2-195 { } .smHelp-list-0-2-196 { } .smHelp-listStyles-0-2-197 { } .smHelp-listMdMediaQuery-0-2-198 { margin-top: 24px; margin-bottom: 24px; } .smHelp-listTypography-0-2-199 { font-size: 16px; font-weight: 400; line-height: 28px; letter-spacing: normal; }@media only screen and (min-width: 768px) { .smHelp-listTypography-0-2-199 { font-size: 16px; font-weight: 400; line-height: 28px; letter-spacing: normal; }}@media only screen and (min-width: 992px) { .smHelp-listTypography-0-2-199 { font-size: 18px; font-weight: 400; line-height: 32px; letter-spacing: normal; }} .smHelp-listWrapper-0-2-200 { } .smHelp-addonClassName-d0-0-2-201 { } .smHelp-list-d1-0-2-202 { val: stepCounter 1; text-align: unset; } .smHelp-list-d1-0-2-202 a { color: #007FAA; text-decoration: none; text-decoration-color: #007FAA; } .smHelp-list-d1-0-2-202 li { margin-bottom: 12px; } .smHelp-list-d1-0-2-202 li::before { text-align: right; padding-right: 16px; } .smHelp-list-d1-0-2-202 > :first-child { counter-set: stepCounter 0; } .smHelp-list-d1-0-2-202 ol, .smHelp-list-d1-0-2-202 ul { margin: 0; counter-set: stepCounter 0; } .smHelp-list-d1-0-2-202 li:last-of-type { margin-bottom: 0; } .smHelp-list-d1-0-2-202 a:hover { text-decoration: underline; } .smHelp-listStyles-d2-0-2-203 { color: #1E2124; } .smHelp-listWrapper-d3-0-2-204 { } .smHelp-addonClassName-d4-0-2-251 { } .smHelp-list-d5-0-2-252 { val: stepCounter 1; text-align: unset; } .smHelp-list-d5-0-2-252 a { color: #007FAA; text-decoration: none; text-decoration-color: #007FAA; } .smHelp-list-d5-0-2-252 li { margin-bottom: 12px; } .smHelp-list-d5-0-2-252 li::before { text-align: right; padding-right: 16px; } .smHelp-list-d5-0-2-252 > :first-child { counter-set: stepCounter 0; } .smHelp-list-d5-0-2-252 ol, .smHelp-list-d5-0-2-252 ul { margin: 0; counter-set: stepCounter 0; } .smHelp-list-d5-0-2-252 li:last-of-type { margin-bottom: 0; } .smHelp-list-d5-0-2-252 a:hover { text-decoration: underline; } .smHelp-listStyles-d6-0-2-253 { color: #1E2124; } .smHelp-listWrapper-d7-0-2-254 { } .smHelp-addonClassName-d8-0-2-343 { } .smHelp-list-d9-0-2-344 { val: stepCounter 1; text-align: unset; } .smHelp-list-d9-0-2-344 a { color: #007FAA; text-decoration: none; text-decoration-color: #007FAA; } .smHelp-list-d9-0-2-344 li { margin-bottom: 12px; } .smHelp-list-d9-0-2-344 li::before { text-align: right; padding-right: 16px; } .smHelp-list-d9-0-2-344 > :first-child { counter-set: stepCounter 0; } .smHelp-list-d9-0-2-344 ol, .smHelp-list-d9-0-2-344 ul { margin: 0; counter-set: stepCounter 0; } .smHelp-list-d9-0-2-344 li:last-of-type { margin-bottom: 0; } .smHelp-list-d9-0-2-344 a:hover { text-decoration: underline; } .smHelp-listStyles-d10-0-2-345 { color: #1E2124; } .smHelp-listWrapper-d11-0-2-346 { } .smHelp-addonClassName-d12-0-2-418 { } .smHelp-list-d13-0-2-419 { val: stepCounter 1; text-align: unset; } .smHelp-list-d13-0-2-419 a { color: #007FAA; text-decoration: none; text-decoration-color: #007FAA; } .smHelp-list-d13-0-2-419 li { margin-bottom: 12px; } .smHelp-list-d13-0-2-419 li::before { text-align: right; padding-right: 16px; } .smHelp-list-d13-0-2-419 > :first-child { counter-set: stepCounter 0; } .smHelp-list-d13-0-2-419 ol, .smHelp-list-d13-0-2-419 ul { margin: 0; counter-set: stepCounter 0; } .smHelp-list-d13-0-2-419 li:last-of-type { margin-bottom: 0; } .smHelp-list-d13-0-2-419 a:hover { text-decoration: underline; } .smHelp-listStyles-d14-0-2-420 { color: #1E2124; } .smHelp-listWrapper-d15-0-2-421 { } .smHelp-addonClassName-d16-0-2-471 { } .smHelp-list-d17-0-2-472 { val: stepCounter 1; text-align: unset; } .smHelp-list-d17-0-2-472 a { color: #007FAA; text-decoration: none; text-decoration-color: #007FAA; } .smHelp-list-d17-0-2-472 li { margin-bottom: 12px; } .smHelp-list-d17-0-2-472 li::before { text-align: right; padding-right: 16px; } .smHelp-list-d17-0-2-472 > :first-child { counter-set: stepCounter 0; } .smHelp-list-d17-0-2-472 ol, .smHelp-list-d17-0-2-472 ul { margin: 0; counter-set: stepCounter 0; } .smHelp-list-d17-0-2-472 li:last-of-type { margin-bottom: 0; } .smHelp-list-d17-0-2-472 a:hover { 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.wrenchInputGroup-d0-0-2-89 { width: 100%; border: 1px solid #D0D2D3; display: inline-flex; background: #FFFFFF; align-items: center; border-color: #D0D2D3; border-radius: 4px; justify-content: space-between; } .wrenchInputGroup-d0-0-2-89:hover { box-shadow: 0 2px 4px 0 rgba(0, 0, 0, 0.14); transition: border-color 100ms box-shadow 100ms; border-color: #6B787F; } .wrenchInputGroup-d0-0-2-89 > input, .wrenchInputGroup-d0-0-2-89 > textarea { color: #333E48; width: 100%; border: none; flex-grow: 1; } .wrenchInputGroup-d0-0-2-89:empty { clip: rect(1px, 1px, 1px, 1px); width: 1px; border: 0; height: 1px; margin: -1px; padding: 0; overflow: hidden; position: absolute; } .wrenchInputGroup-d0-0-2-89 > input:hover, .wrenchInputGroup-d0-0-2-89 > textarea:hover { box-shadow: none; } .wrenchInputGroupAddon-0-2-90 { } .wrenchInputGroupAddon-d0-0-2-91 { display: flex; font-size: 16px; align-self: center; margin-top: 0; font-family: 'National 2', 'Helvetica Neue', Helvetica, Arial, 'Hiragino Sans', 'Hiragino Kaku Gothic Pro', '游ゴシック', '游ゴシック体', YuGothic, 'Yu Gothic', 'ＭＳ ゴシック', 'MS Gothic', sans-serif; white-space: nowrap; margin-bottom: 0; -webkit-font-smoothing: antialiased; } .wrenchInputGroupAddon-d0-0-2-91 > svg { margin-top: 0; margin-bottom: 0; } .wrenchInputGroupAddon-d0-0-2-91:first-child { padding-left: 4px; } .wrenchInputGroupAddon-d0-0-2-91:last-child { padding-right: 4px; } .wrenchInputGroupAddon-d0-0-2-91:last-child > svg { margin-right: 8px; fill: #333E48; color: #333E48; } .wrenchInputGroupAddon-d0-0-2-91:first-child > svg { margin-left: 8px; fill: #333E48; color: #333E48; } .smHelp-breadcrumbs-0-2-122 { max-width: 1336px; margin-left: auto; margin-right: auto; padding-left: auto; margin-bottom: auto; } .smHelp-breadcrumbs-0-2-122 > div:not(:last-of-type) { display: none; }@media only screen and (min-width: 576px) { .smHelp-breadcrumbs-0-2-122 > div:not(:last-of-type) { display: flex; }} .smHelp-lastLinkText-0-2-123 { display: none; overflow: hidden; max-width: 40ch; white-space: nowrap; text-overflow: ellipsis; }@media only screen and (min-width: 576px) { .smHelp-lastLinkText-0-2-123 { display: block; }}@media only screen and (min-width: 1200px) { .smHelp-lastLinkText-0-2-123 { max-width: 100%; }} .smHelp-linksText-0-2-124 { white-space: nowrap; } .smHelp-showOnMobile-0-2-125 { display: inline; }@media only screen and (min-width: 576px) { .smHelp-showOnMobile-0-2-125 { display: none; }} .smHelp-showOnTabletsAndDesktops-0-2-126 { display: none; }@media only screen and (min-width: 576px) { .smHelp-showOnTabletsAndDesktops-0-2-126 { display: inline; }} .smHelp-chapterNavList-0-2-115 { display: block; padding: 16px; background: transparent; } .smHelp-chapterNavListMobile-0-2-116 { padding: 0; } .smHelp-chapterNavListItem-0-2-117 { color: #73747A; padding: 8px 0 8px 12px; list-style: none; border-left: solid 2px #D1D3D4; } .smHelp-chapterNavListItem-0-2-117:hover { color: #1E2124; text-decoration: underline; border-left-color: #00BF6F; } .smHelp-chapterNavListItemActive-0-2-118 { color: #1E2124; font-weight: 450; border-left-color: #00BF6F; } .smHelp-chapterNavTitle-0-2-119 { font-weight: 500; } .smHelp-chapterNav-0-2-109 { top: 192px; width: 192px; display: none; position: fixed; transition: 0.1s all ease-in-out; }@media only screen and (min-width: 576px) { .smHelp-chapterNav-0-2-109 { top: 160px; display: block; position: fixed; }}@media only screen and (min-width: 992px) { .smHelp-chapterNav-0-2-109 { top: 120px; display: block; position: fixed; }} .smHelp-chapterNavHidden-0-2-110 { opacity: 0; visibility: hidden; } .smHelp-chapterNavMobile-0-2-178 { display: block; }@media only screen and (min-width: 576px) { .smHelp-chapterNavMobile-0-2-178 { display: none; }} .smHelp-getFeedbackWidget-0-2-489 { margin-top: 24px; } .smHelp-relatedArticlesBorder-0-2-490 { width: 77px; border-top: 4px solid #1E2124; margin-top: 64px; } .smHelp-relatedArticlesHeader-0-2-491 { margin-bottom: 0; }@media only screen and (min-width: 576px) { .smHelp-relatedArticlesHeader-0-2-491 { margin-bottom: 16px; }} .smHelp-relatedArticlesCard-0-2-492 { flex-grow: 1; box-shadow: 0 6px 8px 0px rgba(51, 62, 72, .1); margin-top: 24px; min-height: 92px; } .smHelp-relatedArticlesCard-0-2-492:hover { transform: scale(1.02); box-shadow: 0 6px 8px 0px undefined; }@media only screen and (min-width: 576px) { .smHelp-relatedArticlesCard-0-2-492 { min-height: 148px; }} .smHelp-articleLink-0-2-493 { height: 100%; display: block; padding: 12px 24px; font-size: 20px; font-weight: 500; line-height: 28px; letter-spacing: normal; }@media only screen and (min-width: 576px) { .smHelp-articleLink-0-2-493 { padding: 32px 24px; }}</style> <script> window.dataLayer = window.dataLayer || []; window.dataLayer.push({ 'environment': "prod", }); window.dataLayer.push({"OnetrustActiveGroups":",C0001,"}); </script> <script> function OptanonWrapper() { } </script> </head> <body class="mds-locale--en-US"> <div id="root"><div class="smHelp-addFlex-0-2-14 smHelp-addFlex-d0-0-2-15 smHelp-pageClass-0-2-1"><div class="smHelp-addFlex-0-2-14 smHelp-addFlex-d1-0-2-16 "><div class="smHelp-addFlex-0-2-14 smHelp-addFlex-d2-0-2-35 smHelp-headerContainer-0-2-19 "><div class="smHelp-mdsGridPlusContainer-0-2-38 smHelp-mdsGridPlusContainer-d5-0-2-40"><div class="smHelp-mdsGridPlus-0-2-39 smHelp-mdsGridPlus-d11-0-2-41 smHelp-addFlex-0-2-36 smHelp-addFlex-d0-0-2-37"><div class="smHelp-mdsGridPlusItem-0-2-44 smHelp-mdsGridPlusItem-d0-0-2-45 smHelp-addFlex-0-2-42 smHelp-addFlex-d0-0-2-43"><a class="smHelp-loginButton-0-2-26 smHelp-linkButton-0-2-46 smHelp-linkButton-d0-0-2-47" rel="" href="https://www.surveymonkey.com/login/?ep=https%3A%2F%2Fhelp.surveymonkey.com%2Fen%2Fgetfeedback%2Fsalesforce%2Fgetting-started-getfeedback-salesforce%2F">Log in</a></div><div class="smHelp-mdsGridPlusItem-0-2-44 smHelp-mdsGridPlusItem-d6-0-2-49 smHelp-addFlex-0-2-42 smHelp-addFlex-d1-0-2-48"><div class="smHelp-addFlex-0-2-14 smHelp-addFlex-d3-0-2-50 smHelp-logo-0-2-27"><a href="/en/"><svg class="" fill="#FFFFFF" height="22" viewBox="0 0 20 20" width="22"><path d="m13.2625.5625c-1.0375-.3625-2.15-.5625-3.3-.5625-.9125 0-1.7875.125-2.625.35-2.625.7125-5.2625 2.8625-5.9625 5.575-.3125 1.2125-.275 2.4625.35 3.5625.1125.2.25.4.3875.5875.1625.225.3375.425.5375.6125.2875.275.6.5125.9375.725 1.1875.7125 2.5875.925 3.9375.5875 1.625-.4 2.925-1.55 3.55-3.075h-2.7c-.1125 0-.2125-.1-.2125-.2125v-1.7875c0-.1125.1-.2125.2125-.2125h6.3875c.1125 0 .2125.1.2125.2125v6.75c0 .1125-.1.2125-.2125.2125h-1.7875c-.1125 0-.2125-.1-.2125-.2125v-3.1125c-.9875 1.7625-2.6625 3.075-4.6875 3.5875-.6125.15-1.225.225-1.825.225-1.325 0-2.6375-.3625-3.8-1.0625-.5-.3-.9625-.65-1.375-1.05-.05-.05-.1-.1-.15-.1625-.35-.35-.6625-.75-.925-1.1625.475 5.075 4.75 9.0625 9.9625 9.0625 5.525 0 10-4.475 10-10 0-4.3625-2.8-8.075-6.7-9.4375z" fill="#FFFFFF"></path></svg></a><div class="wrenchBox-0-2-53 wrenchBox-d0-0-2-54 wrenchSpacing-0-2-51 wrenchSpacing-d0-0-2-52"><span class="wrenchMenuContainer-0-2-55 wrenchMenuContainer-d0-0-2-58" tabindex="-1"><span class="smHelp-menuTrigger-0-2-28 wrenchBox-0-2-53 wrenchBox-d1-0-2-62 wrenchSpacing-0-2-51 wrenchSpacing-d1-0-2-61" aria-haspopup="menu" tabindex="0">GetFeedback<span class="wrenchBox-0-2-53 wrenchBox-d2-0-2-64 wrenchSpacing-0-2-51 wrenchSpacing-d2-0-2-63"><svg class="wrenchIcons-0-2-65 wrenchIcons-d0-0-2-66" viewBox="0 0 16 16" preserveAspectRatio="xMidYMid" aria-label="Open" role="img"><g><path d="M13.254 4c.19.001.38.088.526.26.267.316.29.81.073 1.158l-.073.1L8.53 11.74l-.084.086a.66.66 0 0 1-.901-.007l-.076-.08L2.22 5.523l-.073-.1a1.024 1.024 0 0 1 0-1.058l.073-.1.084-.085a.674.674 0 0 1 .446-.175V4h10.504z"></path></g></svg></span></span><div class="wrenchMenu-0-2-56 wrenchMenu-d1-0-2-59"></div></span></div></div></div><div class="smHelp-mdsGridPlusItem-0-2-44 smHelp-mdsGridPlusItem-d12-0-2-84 smHelp-addFlex-0-2-42 smHelp-addFlex-d2-0-2-83"><div class="smHelp-searchInput-0-2-32 smHelp-searchInputMedia-0-2-33"><div><span class="wrenchMenuContainer-0-2-55 wrenchMenuContainer-d3-0-2-85" tabindex="-1"><div class="wrenchInputGroup-0-2-88 wrenchInputGroup-d0-0-2-89" aria-haspopup="menu" tabindex="0"><div class="wrenchInputGroupAddon-0-2-90 wrenchInputGroupAddon-d0-0-2-91"><div class="wrenchBox-0-2-53 wrenchBox-d3-0-2-93 wrenchSpacing-0-2-51 wrenchSpacing-d3-0-2-92"><svg class="wrenchIcons-0-2-65 wrenchIcons-d1-0-2-94" viewBox="0 0 16 16" preserveAspectRatio="xMidYMid" aria-label="Search" role="img"><g><path d="M6.5 0C10.09 0 13 2.912 13 6.503a6.477 6.477 0 0 1-1.404 4.037l4.183 4.18a.75.75 0 0 1-1.06 1.061l-4.183-4.18A6.502 6.502 0 0 1 0 6.503 6.502 6.502 0 0 1 6.5 0zm0 1.5c-2.761 0-5 2.24-5 5.003a5.001 5.001 0 1 0 10 0 5.001 5.001 0 0 0-5-5.002z"></path></g></svg></div></div><input class="wrenchInput-0-2-95 wrenchInput-d0-0-2-96" id="HelpCenter__SearchInput" type="text" placeholder="Search" autoComplete="off" value=""/></div><div class="wrenchMenu-0-2-56 wrenchMenu-d4-0-2-86"></div></span></div></div></div></div></div></div><div class="smHelp-articleWrapper-0-2-7"><div class="smHelp-mdsGridPlusContainer-0-2-38 smHelp-mdsGridPlusContainer-d17-0-2-105"><div class="smHelp-mdsGridPlus-0-2-39 smHelp-mdsGridPlus-d23-0-2-106 smHelp-addFlex-0-2-36 smHelp-addFlex-d1-0-2-104"><div class="smHelp-mdsGridPlusItem-0-2-44 smHelp-mdsGridPlusItem-d18-0-2-108 smHelp-addFlex-0-2-42 smHelp-addFlex-d3-0-2-107"><div class="smHelp-chapterNav-0-2-109"><div class="wrenchBox-0-2-53 wrenchBox-d4-0-2-112 wrenchSpacing-0-2-51 wrenchSpacing-d4-0-2-111"><div class="wrenchTypography-0-2-113 wrenchTypography-d0-0-2-114">In this article</div></div><ul class="smHelp-chapterNavList-0-2-115"><li class="smHelp-chapterNavListItem-0-2-117 "><a href="#definitions">Definitions</a></li><li class="smHelp-chapterNavListItem-0-2-117 "><a href="#setup-admin">Set Up Your Team (Administrators)</a></li><li class="smHelp-chapterNavListItem-0-2-117 "><a href="#admin-responsibilities"></a></li><li class="smHelp-chapterNavListItem-0-2-117 "><a href="#connect-salesforce">Connect to Salesforce</a></li><li class="smHelp-chapterNavListItem-0-2-117 "><a href="#set-up-salesforce">Set Up Salesforce</a></li><li class="smHelp-chapterNavListItem-0-2-117 "><a href="#connect-survey">Connect Your Survey to Salesforce</a></li><li class="smHelp-chapterNavListItem-0-2-117 "><a href="#build-survey">Build Your Survey</a></li><li class="smHelp-chapterNavListItem-0-2-117 "><a href="#map-to-salesforce">Map Data to Salesforce</a></li><li class="smHelp-chapterNavListItem-0-2-117 "><a href="#send">Send Your Survey</a></li><li class="smHelp-chapterNavListItem-0-2-117 "><a href="#merge-fields">Add Merge Fields to Track Responses</a></li></ul></div></div><div class="smHelp-mdsGridPlusItem-0-2-44 smHelp-mdsGridPlusItem-d24-0-2-121 smHelp-addFlex-0-2-42 smHelp-addFlex-d4-0-2-120"><div class="smHelp-mainArticleContainer-0-2-8"><div class="smHelp-articleBreadcrumb-0-2-6"><div class="smHelp-addFlex-0-2-14 smHelp-addFlex-d4-0-2-127 smHelp-breadcrumbs-0-2-122"><div class="smHelp-addFlex-0-2-14 smHelp-addFlex-d5-0-2-128 "><div class="smHelp-showOnMobile-0-2-125 wrenchBox-0-2-53 wrenchBox-d5-0-2-130 wrenchSpacing-0-2-51 wrenchSpacing-d5-0-2-129"><svg class="wrenchIcons-0-2-65 wrenchIcons-d2-0-2-131" viewBox="0 0 16 16" preserveAspectRatio="xMidYMid" role="img" aria-hidden="true"><g><path d="M11.77 13.708a.75.75 0 0 1-.955 1.151l-.085-.07-6.499-6.25a.75.75 0 0 1-.076-.995l.076-.085L10.73 1.21a.751.751 0 0 1 1.115.999l-.074.082L5.835 8l5.936 5.709z"></path></g></svg></div><a class="smHelp-responsiveTypography-0-2-135 smHelp-responsiveTypography-d0-0-2-136 smHelp-linksText-0-2-124 smHelp-smLinkHover-0-2-133 smHelp-smLinkHover-d0-0-2-134" href="/en/" target="_self">Help</a><div class="smHelp-showOnTabletsAndDesktops-0-2-126 wrenchBox-0-2-53 wrenchBox-d6-0-2-138 wrenchSpacing-0-2-51 wrenchSpacing-d6-0-2-137"><svg class="wrenchIcons-0-2-65 wrenchIcons-d3-0-2-139" viewBox="0 0 16 16" preserveAspectRatio="xMidYMid" role="img" aria-hidden="true"><g><path d="M4.231 13.708a.75.75 0 0 0 .956 1.151l.085-.07 6.499-6.25a.75.75 0 0 0 .076-.995l-.076-.085L5.272 1.21a.751.751 0 0 0-1.115.999l.074.082L10.167 8 4.23 13.708z"></path></g></svg></div></div><div class="smHelp-addFlex-0-2-14 smHelp-addFlex-d6-0-2-140 "><div class="smHelp-showOnMobile-0-2-125 wrenchBox-0-2-53 wrenchBox-d7-0-2-142 wrenchSpacing-0-2-51 wrenchSpacing-d7-0-2-141"><svg class="wrenchIcons-0-2-65 wrenchIcons-d4-0-2-143" viewBox="0 0 16 16" preserveAspectRatio="xMidYMid" role="img" aria-hidden="true"><g><path d="M11.77 13.708a.75.75 0 0 1-.955 1.151l-.085-.07-6.499-6.25a.75.75 0 0 1-.076-.995l.076-.085L10.73 1.21a.751.751 0 0 1 1.115.999l-.074.082L5.835 8l5.936 5.709z"></path></g></svg></div><a class="smHelp-responsiveTypography-0-2-135 smHelp-responsiveTypography-d3-0-2-145 smHelp-linksText-0-2-124 smHelp-smLinkHover-0-2-133 smHelp-smLinkHover-d1-0-2-144" href="/en/getfeedback/salesforce/" target="_self">Salesforce</a><div class="smHelp-showOnTabletsAndDesktops-0-2-126 wrenchBox-0-2-53 wrenchBox-d8-0-2-147 wrenchSpacing-0-2-51 wrenchSpacing-d8-0-2-146"><svg class="wrenchIcons-0-2-65 wrenchIcons-d5-0-2-148" viewBox="0 0 16 16" preserveAspectRatio="xMidYMid" role="img" aria-hidden="true"><g><path d="M4.231 13.708a.75.75 0 0 0 .956 1.151l.085-.07 6.499-6.25a.75.75 0 0 0 .076-.995l-.076-.085L5.272 1.21a.751.751 0 0 0-1.115.999l.074.082L10.167 8 4.23 13.708z"></path></g></svg></div></div><p class="smHelp-background-0-2-149 smHelp-background-d0-0-2-152 smHelp-dropCap-0-2-150 smHelp-dropCap-d3-0-2-153 smHelp-paragraph-0-2-151 smHelp-paragraph-d4-0-2-154 smHelp-responsiveTypography-0-2-155 smHelp-responsiveTypography-d0-0-2-156 smHelp-lastLinkText-0-2-123">Getting Started with GetFeedback for Salesforce</p></div></div><div class="smHelp-mdsGridPlusContainer-0-2-38 smHelp-mdsGridPlusContainer-d29-0-2-163" id=""><div class="smHelp-mdsGridPlus-0-2-39 smHelp-mdsGridPlus-d35-0-2-164 smHelp-addFlex-0-2-36 smHelp-addFlex-d2-0-2-162"><div class="smHelp-mdsGridPlusItem-0-2-44 smHelp-mdsGridPlusItem-d30-0-2-166 smHelp-addFlex-0-2-42 smHelp-addFlex-d5-0-2-165"><div class="xsMarginBottom mdMarginTop nonePaddingBottom nonePaddingTop smHelp-heading-0-2-157 smHelp-heading-d0-0-2-160 smHelp-headingWithLink-0-2-159 smHelp-headingSize-0-2-158 smHelp-headingSize-d1-0-2-161 smHelp-articleHeading-0-2-3" id=""><h5><div class="wrenchBox-0-2-53 wrenchBox-d9-0-2-168 wrenchSpacing-0-2-51 wrenchSpacing-d9-0-2-167"><div class="wrenchBox-0-2-53 wrenchBox-d10-0-2-170 wrenchSpacing-0-2-51 wrenchSpacing-d10-0-2-169"><svg class="" fill="#258060" height="16" viewBox="0 0 20 20" width="16"><path d="m13.2625.5625c-1.0375-.3625-2.15-.5625-3.3-.5625-.9125 0-1.7875.125-2.625.35-2.625.7125-5.2625 2.8625-5.9625 5.575-.3125 1.2125-.275 2.4625.35 3.5625.1125.2.25.4.3875.5875.1625.225.3375.425.5375.6125.2875.275.6.5125.9375.725 1.1875.7125 2.5875.925 3.9375.5875 1.625-.4 2.925-1.55 3.55-3.075h-2.7c-.1125 0-.2125-.1-.2125-.2125v-1.7875c0-.1125.1-.2125.2125-.2125h6.3875c.1125 0 .2125.1.2125.2125v6.75c0 .1125-.1.2125-.2125.2125h-1.7875c-.1125 0-.2125-.1-.2125-.2125v-3.1125c-.9875 1.7625-2.6625 3.075-4.6875 3.5875-.6125.15-1.225.225-1.825.225-1.325 0-2.6375-.3625-3.8-1.0625-.5-.3-.9625-.65-1.375-1.05-.05-.05-.1-.1-.15-.1625-.35-.35-.6625-.75-.925-1.1625.475 5.075 4.75 9.0625 9.9625 9.0625 5.525 0 10-4.475 10-10 0-4.3625-2.8-8.075-6.7-9.4375z" fill="#258060"></path></svg></div>GetFeedback</div></h5></div></div></div></div><div class="smHelp-mdsGridPlusContainer-0-2-38 smHelp-mdsGridPlusContainer-d41-0-2-174" id=""><div class="smHelp-mdsGridPlus-0-2-39 smHelp-mdsGridPlus-d47-0-2-175 smHelp-addFlex-0-2-36 smHelp-addFlex-d3-0-2-173"><div class="smHelp-mdsGridPlusItem-0-2-44 smHelp-mdsGridPlusItem-d36-0-2-177 smHelp-addFlex-0-2-42 smHelp-addFlex-d6-0-2-176"><div class="xsMarginBottom mdMarginTop nonePaddingBottom nonePaddingTop smHelp-heading-0-2-157 smHelp-heading-d2-0-2-171 smHelp-headingWithLink-0-2-159 smHelp-headingSize-0-2-158 smHelp-headingSize-d3-0-2-172 smHelp-articleTitle-0-2-4" id=""><h1>Getting Started with GetFeedback for Salesforce</h1></div></div></div></div><div class="smHelp-chapterNavMobile-0-2-178"><ul class="smHelp-chapterNavListMobile-0-2-116"><li class="smHelp-chapterNavListItem-0-2-117 "><a href="#definitions">Definitions</a></li><li class="smHelp-chapterNavListItem-0-2-117 "><a href="#setup-admin">Set Up Your Team (Administrators)</a></li><li class="smHelp-chapterNavListItem-0-2-117 "><a href="#admin-responsibilities"></a></li><li class="smHelp-chapterNavListItem-0-2-117 "><a href="#connect-salesforce">Connect to Salesforce</a></li><li class="smHelp-chapterNavListItem-0-2-117 "><a href="#set-up-salesforce">Set Up Salesforce</a></li><li class="smHelp-chapterNavListItem-0-2-117 "><a href="#connect-survey">Connect Your Survey to Salesforce</a></li><li class="smHelp-chapterNavListItem-0-2-117 "><a href="#build-survey">Build Your Survey</a></li><li class="smHelp-chapterNavListItem-0-2-117 "><a href="#map-to-salesforce">Map Data to Salesforce</a></li><li class="smHelp-chapterNavListItem-0-2-117 "><a href="#send">Send Your Survey</a></li><li class="smHelp-chapterNavListItem-0-2-117 "><a href="#merge-fields">Add Merge Fields to Track Responses</a></li></ul></div><div data-swiftype-index="true" data-swiftype-name="body" data-swiftype-type="text"><div class="smHelp-mdsGridPlusContainer-0-2-38 smHelp-mdsGridPlusContainer-d53-0-2-184"><div class="smHelp-mdsGridPlus-0-2-39 smHelp-mdsGridPlus-d59-0-2-185 smHelp-addFlex-0-2-36 smHelp-addFlex-d4-0-2-183"><div class="smHelp-mdsGridPlusItem-0-2-44 smHelp-mdsGridPlusItem-d42-0-2-187 smHelp-addFlex-0-2-42 smHelp-addFlex-d7-0-2-186"><p class="smHelp-background-0-2-149 smHelp-background-d5-0-2-179 smHelp-dropCap-0-2-150 smHelp-dropCap-d8-0-2-180 smHelp-paragraph-0-2-151 smHelp-paragraph-d9-0-2-181 smHelp-responsiveTypography-0-2-155 smHelp-responsiveTypography-d3-0-2-182 ">Get started using GetFeedback with Salesforce.</p></div></div></div><div class="smHelp-mdsGridPlusContainer-0-2-38 smHelp-mdsGridPlusContainer-d65-0-2-191" id="definitions"><div class="smHelp-mdsGridPlus-0-2-39 smHelp-mdsGridPlus-d71-0-2-192 smHelp-addFlex-0-2-36 smHelp-addFlex-d5-0-2-190"><div class="smHelp-mdsGridPlusItem-0-2-44 smHelp-mdsGridPlusItem-d48-0-2-194 smHelp-addFlex-0-2-42 smHelp-addFlex-d8-0-2-193"><div class="noneMarginBottom mdMarginTop nonePaddingBottom nonePaddingTop smHelp-heading-0-2-157 smHelp-heading-d6-0-2-188 smHelp-headingWithLink-0-2-159 smHelp-headingSize-0-2-158 smHelp-headingSize-d7-0-2-189 " id="definitions"><h2>Definitions</h2></div></div></div></div><div class="smHelp-mdsGridPlusContainer-0-2-38 smHelp-mdsGridPlusContainer-d77-0-2-206"><div class="smHelp-mdsGridPlus-0-2-39 smHelp-mdsGridPlus-d83-0-2-207 smHelp-addFlex-0-2-36 smHelp-addFlex-d6-0-2-205"><div class="smHelp-mdsGridPlusItem-0-2-44 smHelp-mdsGridPlusItem-d54-0-2-209 smHelp-addFlex-0-2-42 smHelp-addFlex-d9-0-2-208"><div class="smHelp-listStyles-0-2-197 smHelp-listStyles-d2-0-2-203 smHelp-listWrapper-0-2-200 smHelp-listWrapper-d3-0-2-204 smHelp-list-0-2-196 smHelp-list-d1-0-2-202 smHelp-listMdMediaQuery-0-2-198 smHelp-listTypography-0-2-199 smHelp-addonClassName-0-2-195 smHelp-addonClassName-d0-0-2-201"><ul><li><strong>Mappings</strong>: A way to send survey responses to Salesforce. GetFeedback Mappings allow you to push data using our managed package or send responses to standard or custom objects.</li><li><strong>Merge fields</strong>: A way to associate metadata and variables from your CRM, such as Salesforce, to your survey responses. You can use merge fields to associate data from Salesforce, such as Case ID or Account Name, with your responses.</li></ul></div></div></div></div><div class="smHelp-mdsGridPlusContainer-0-2-38 smHelp-mdsGridPlusContainer-d89-0-2-213" id="setup-admin"><div class="smHelp-mdsGridPlus-0-2-39 smHelp-mdsGridPlus-d95-0-2-214 smHelp-addFlex-0-2-36 smHelp-addFlex-d7-0-2-212"><div class="smHelp-mdsGridPlusItem-0-2-44 smHelp-mdsGridPlusItem-d60-0-2-216 smHelp-addFlex-0-2-42 smHelp-addFlex-d10-0-2-215"><div class="noneMarginBottom mdMarginTop nonePaddingBottom nonePaddingTop smHelp-heading-0-2-157 smHelp-heading-d10-0-2-210 smHelp-headingWithLink-0-2-159 smHelp-headingSize-0-2-158 smHelp-headingSize-d11-0-2-211 " id="setup-admin"><h2>1. Administrators - Set Up Your Team</h2></div></div></div></div><div class="smHelp-mdsGridPlusContainer-0-2-38 smHelp-mdsGridPlusContainer-d101-0-2-222"><div class="smHelp-mdsGridPlus-0-2-39 smHelp-mdsGridPlus-d107-0-2-223 smHelp-addFlex-0-2-36 smHelp-addFlex-d8-0-2-221"><div class="smHelp-mdsGridPlusItem-0-2-44 smHelp-mdsGridPlusItem-d66-0-2-225 smHelp-addFlex-0-2-42 smHelp-addFlex-d11-0-2-224"><p class="smHelp-background-0-2-149 smHelp-background-d10-0-2-217 smHelp-dropCap-0-2-150 smHelp-dropCap-d13-0-2-218 smHelp-paragraph-0-2-151 smHelp-paragraph-d14-0-2-219 smHelp-responsiveTypography-0-2-155 smHelp-responsiveTypography-d6-0-2-220 ">Invite any team members to your GetFeedback account. Once you’ve added your team, manage Salesforce permissions for each team member. Team administrators can choose who has permission to use Salesforce features in GetFeedback. </p></div></div></div><div class="smHelp-mdsGridPlusContainer-0-2-38 smHelp-mdsGridPlusContainer-d113-0-2-231"><div class="smHelp-mdsGridPlus-0-2-39 smHelp-mdsGridPlus-d119-0-2-232 smHelp-addFlex-0-2-36 smHelp-addFlex-d9-0-2-230"><div class="smHelp-mdsGridPlusItem-0-2-44 smHelp-mdsGridPlusItem-d72-0-2-234 smHelp-addFlex-0-2-42 smHelp-addFlex-d12-0-2-233"><p class="smHelp-background-0-2-149 smHelp-background-d15-0-2-226 smHelp-dropCap-0-2-150 smHelp-dropCap-d18-0-2-227 smHelp-paragraph-0-2-151 smHelp-paragraph-d19-0-2-228 smHelp-responsiveTypography-0-2-155 smHelp-responsiveTypography-d9-0-2-229 ">Learn more about <a href="/en/getfeedback/account/team-management/#direct">team management</a>.</p></div></div></div><div class="smHelp-mdsGridPlusContainer-0-2-38 smHelp-mdsGridPlusContainer-d125-0-2-238" id="admin-responsibilities"><div class="smHelp-mdsGridPlus-0-2-39 smHelp-mdsGridPlus-d131-0-2-239 smHelp-addFlex-0-2-36 smHelp-addFlex-d10-0-2-237"><div class="smHelp-mdsGridPlusItem-0-2-44 smHelp-mdsGridPlusItem-d78-0-2-241 smHelp-addFlex-0-2-42 smHelp-addFlex-d13-0-2-240"><div class="noneMarginBottom mdMarginTop nonePaddingBottom nonePaddingTop smHelp-heading-0-2-157 smHelp-heading-d14-0-2-235 smHelp-headingWithLink-0-2-159 smHelp-headingSize-0-2-158 smHelp-headingSize-d15-0-2-236 " id="admin-responsibilities"><h3>Team Administrator Responsibilities</h3></div></div></div></div><div class="smHelp-mdsGridPlusContainer-0-2-38 smHelp-mdsGridPlusContainer-d137-0-2-247"><div class="smHelp-mdsGridPlus-0-2-39 smHelp-mdsGridPlus-d143-0-2-248 smHelp-addFlex-0-2-36 smHelp-addFlex-d11-0-2-246"><div class="smHelp-mdsGridPlusItem-0-2-44 smHelp-mdsGridPlusItem-d84-0-2-250 smHelp-addFlex-0-2-42 smHelp-addFlex-d14-0-2-249"><p class="smHelp-background-0-2-149 smHelp-background-d20-0-2-242 smHelp-dropCap-0-2-150 smHelp-dropCap-d23-0-2-243 smHelp-paragraph-0-2-151 smHelp-paragraph-d24-0-2-244 smHelp-responsiveTypography-0-2-155 smHelp-responsiveTypography-d12-0-2-245 ">To set up a team, your administrator needs to:</p></div></div></div><div class="smHelp-mdsGridPlusContainer-0-2-38 smHelp-mdsGridPlusContainer-d149-0-2-256"><div class="smHelp-mdsGridPlus-0-2-39 smHelp-mdsGridPlus-d155-0-2-257 smHelp-addFlex-0-2-36 smHelp-addFlex-d12-0-2-255"><div class="smHelp-mdsGridPlusItem-0-2-44 smHelp-mdsGridPlusItem-d90-0-2-259 smHelp-addFlex-0-2-42 smHelp-addFlex-d15-0-2-258"><div class="smHelp-listStyles-0-2-197 smHelp-listStyles-d6-0-2-253 smHelp-listWrapper-0-2-200 smHelp-listWrapper-d7-0-2-254 smHelp-list-0-2-196 smHelp-list-d5-0-2-252 smHelp-listMdMediaQuery-0-2-198 smHelp-listTypography-0-2-199 smHelp-addonClassName-0-2-195 smHelp-addonClassName-d4-0-2-251"><ol start="1"><li><a href="/en/getfeedback/account/team-management/#add">Add team members</a>.</li><li>Add Salesforce connections. It’s best for administrators to create connections and share them with team members later.</li><li>Grant team members <a href="/en/getfeedback/account/team-management/#sf-connection">permission to use the connections</a>.</li></ol></div></div></div></div><div class="smHelp-mdsGridPlusContainer-0-2-38 smHelp-mdsGridPlusContainer-d161-0-2-263" id="connect-salesforce"><div class="smHelp-mdsGridPlus-0-2-39 smHelp-mdsGridPlus-d167-0-2-264 smHelp-addFlex-0-2-36 smHelp-addFlex-d13-0-2-262"><div class="smHelp-mdsGridPlusItem-0-2-44 smHelp-mdsGridPlusItem-d96-0-2-266 smHelp-addFlex-0-2-42 smHelp-addFlex-d16-0-2-265"><div class="noneMarginBottom mdMarginTop nonePaddingBottom nonePaddingTop smHelp-heading-0-2-157 smHelp-heading-d18-0-2-260 smHelp-headingWithLink-0-2-159 smHelp-headingSize-0-2-158 smHelp-headingSize-d19-0-2-261 " id="connect-salesforce"><h2>2. Connect to Salesforce</h2></div></div></div></div><div class="smHelp-mdsGridPlusContainer-0-2-38 smHelp-mdsGridPlusContainer-d173-0-2-272"><div class="smHelp-mdsGridPlus-0-2-39 smHelp-mdsGridPlus-d179-0-2-273 smHelp-addFlex-0-2-36 smHelp-addFlex-d14-0-2-271"><div class="smHelp-mdsGridPlusItem-0-2-44 smHelp-mdsGridPlusItem-d102-0-2-275 smHelp-addFlex-0-2-42 smHelp-addFlex-d17-0-2-274"><p class="smHelp-background-0-2-149 smHelp-background-d25-0-2-267 smHelp-dropCap-0-2-150 smHelp-dropCap-d28-0-2-268 smHelp-paragraph-0-2-151 smHelp-paragraph-d29-0-2-269 smHelp-responsiveTypography-0-2-155 smHelp-responsiveTypography-d15-0-2-270 "><a href="/en/getfeedback/salesforce/connecting-to-salesforce/">Connect GetFeedback to your Salesforce environment</a>. You can connect to both sandbox and production environments. You can have multiple connections, depending on your plan type.<br/>Your connection is tied to your Salesforce account.</p></div></div></div><div class="smHelp-mdsBannerWrapper-0-2-277 smHelp-mdsBannerWrapper-d0-0-2-279"><div class="smHelp-mdsGridPlusContainer-0-2-38 smHelp-mdsGridPlusContainer-d185-0-2-281"><div class="smHelp-mdsGridPlus-0-2-39 smHelp-mdsGridPlus-d191-0-2-282 smHelp-addFlex-0-2-36 smHelp-addFlex-d15-0-2-280"><div class="smHelp-mdsGridPlusItem-0-2-44 smHelp-mdsGridPlusItem-d108-0-2-284 smHelp-addFlex-0-2-42 smHelp-addFlex-d18-0-2-283"><div class="smHelp-mdsBanner-0-2-276 "><div class="wrenchSlide-0-2-293 smHelp-wrenchSlide-d0-0-2-303"><div class="wrenchBanner-0-2-285 wrenchBanner-d0-0-2-289" role="status" tabindex="0" aria-describedby="banner11953"><div class="wrenchBannerIcon-0-2-288 wrenchBannerIcon-d3-0-2-292"><svg class="wrenchIcons-0-2-65 wrenchIcons-d6-0-2-313" viewBox="0 0 16 16" preserveAspectRatio="xMidYMid" aria-label="success icon." role="img"><g><path d="M14.716 2.226a.747.747 0 0 1 1.06-.01.757.757 0 0 1 .082.98l-.072.086-10.25 10.492a.747.747 0 0 1-.98.079l-.085-.074L.224 9.51a.757.757 0 0 1 0-1.066.747.747 0 0 1 .976-.073l.084.073 3.712 3.732 9.72-9.95z"></path></g></svg></div><div class="wrenchBannerBody-0-2-286 wrenchBannerBody-d1-0-2-290" id="banner11953"><p class="smHelp-background-0-2-149 smHelp-background-d30-0-2-314 smHelp-dropCap-0-2-150 smHelp-dropCap-d33-0-2-315 smHelp-paragraph-0-2-151 smHelp-paragraph-d34-0-2-316 smHelp-responsiveTypography-0-2-155 smHelp-responsiveTypography-d18-0-2-317 ">It’s best to set up connections using a Salesforce administrator’s account. Learn more about <a href="/en/getfeedback/salesforce/salesforce-permissions-guide/">recommended Salesforce permissions</a></p></div></div></div></div></div></div></div></div><div class="smHelp-mdsGridPlusContainer-0-2-38 smHelp-mdsGridPlusContainer-d197-0-2-323"><div class="smHelp-mdsGridPlus-0-2-39 smHelp-mdsGridPlus-d203-0-2-324 smHelp-addFlex-0-2-36 smHelp-addFlex-d16-0-2-322"><div class="smHelp-mdsGridPlusItem-0-2-44 smHelp-mdsGridPlusItem-d114-0-2-326 smHelp-addFlex-0-2-42 smHelp-addFlex-d19-0-2-325"><p class="smHelp-background-0-2-149 smHelp-background-d35-0-2-318 smHelp-dropCap-0-2-150 smHelp-dropCap-d38-0-2-319 smHelp-paragraph-0-2-151 smHelp-paragraph-d39-0-2-320 smHelp-responsiveTypography-0-2-155 smHelp-responsiveTypography-d21-0-2-321 ">Once you set up your connections, the team administrator can share them with others. Team administrators can determine who can use each connection for their surveys.</p></div></div></div><div class="smHelp-mdsGridPlusContainer-0-2-38 smHelp-mdsGridPlusContainer-d209-0-2-330" id="set-up-salesforce"><div class="smHelp-mdsGridPlus-0-2-39 smHelp-mdsGridPlus-d215-0-2-331 smHelp-addFlex-0-2-36 smHelp-addFlex-d17-0-2-329"><div class="smHelp-mdsGridPlusItem-0-2-44 smHelp-mdsGridPlusItem-d120-0-2-333 smHelp-addFlex-0-2-42 smHelp-addFlex-d20-0-2-332"><div class="noneMarginBottom mdMarginTop nonePaddingBottom nonePaddingTop smHelp-heading-0-2-157 smHelp-heading-d22-0-2-327 smHelp-headingWithLink-0-2-159 smHelp-headingSize-0-2-158 smHelp-headingSize-d23-0-2-328 " id="set-up-salesforce"><h2>3. Set Up Salesforce</h2></div></div></div></div><div class="smHelp-mdsGridPlusContainer-0-2-38 smHelp-mdsGridPlusContainer-d221-0-2-339"><div class="smHelp-mdsGridPlus-0-2-39 smHelp-mdsGridPlus-d227-0-2-340 smHelp-addFlex-0-2-36 smHelp-addFlex-d18-0-2-338"><div class="smHelp-mdsGridPlusItem-0-2-44 smHelp-mdsGridPlusItem-d126-0-2-342 smHelp-addFlex-0-2-42 smHelp-addFlex-d21-0-2-341"><p class="smHelp-background-0-2-149 smHelp-background-d40-0-2-334 smHelp-dropCap-0-2-150 smHelp-dropCap-d43-0-2-335 smHelp-paragraph-0-2-151 smHelp-paragraph-d44-0-2-336 smHelp-responsiveTypography-0-2-155 smHelp-responsiveTypography-d24-0-2-337 ">Make sure your Salesforce environment is ready to receive data from GetFeedback.</p></div></div></div><div class="smHelp-mdsGridPlusContainer-0-2-38 smHelp-mdsGridPlusContainer-d233-0-2-348"><div class="smHelp-mdsGridPlus-0-2-39 smHelp-mdsGridPlus-d239-0-2-349 smHelp-addFlex-0-2-36 smHelp-addFlex-d19-0-2-347"><div class="smHelp-mdsGridPlusItem-0-2-44 smHelp-mdsGridPlusItem-d132-0-2-351 smHelp-addFlex-0-2-42 smHelp-addFlex-d22-0-2-350"><div class="smHelp-listStyles-0-2-197 smHelp-listStyles-d10-0-2-345 smHelp-listWrapper-0-2-200 smHelp-listWrapper-d11-0-2-346 smHelp-list-0-2-196 smHelp-list-d9-0-2-344 smHelp-listMdMediaQuery-0-2-198 smHelp-listTypography-0-2-199 smHelp-addonClassName-0-2-195 smHelp-addonClassName-d8-0-2-343"><ul><li><strong>Choose where you want to store your survey data in Salesforce</strong> - a standard object (like Contact or Case) or a custom object. This helps you decide what type of mappings to create.</li><li><strong>Set up your object and fields for mapping</strong>. Make sure to enable Create, Read, Update, and Delete permissions for the objects and fields you want to map to. We can’t map data to read-only objects and fields.</li></ul></div></div></div></div><div class="smHelp-mdsGridPlusContainer-0-2-38 smHelp-mdsGridPlusContainer-d245-0-2-355" id="connect-survey"><div class="smHelp-mdsGridPlus-0-2-39 smHelp-mdsGridPlus-d251-0-2-356 smHelp-addFlex-0-2-36 smHelp-addFlex-d20-0-2-354"><div class="smHelp-mdsGridPlusItem-0-2-44 smHelp-mdsGridPlusItem-d138-0-2-358 smHelp-addFlex-0-2-42 smHelp-addFlex-d23-0-2-357"><div class="noneMarginBottom mdMarginTop nonePaddingBottom nonePaddingTop smHelp-heading-0-2-157 smHelp-heading-d26-0-2-352 smHelp-headingWithLink-0-2-159 smHelp-headingSize-0-2-158 smHelp-headingSize-d27-0-2-353 " id="connect-survey"><h2>4. Connect Your Survey to Salesforce</h2></div></div></div></div><div class="smHelp-mdsGridPlusContainer-0-2-38 smHelp-mdsGridPlusContainer-d257-0-2-364"><div class="smHelp-mdsGridPlus-0-2-39 smHelp-mdsGridPlus-d263-0-2-365 smHelp-addFlex-0-2-36 smHelp-addFlex-d21-0-2-363"><div class="smHelp-mdsGridPlusItem-0-2-44 smHelp-mdsGridPlusItem-d144-0-2-367 smHelp-addFlex-0-2-42 smHelp-addFlex-d24-0-2-366"><p class="smHelp-background-0-2-149 smHelp-background-d45-0-2-359 smHelp-dropCap-0-2-150 smHelp-dropCap-d48-0-2-360 smHelp-paragraph-0-2-151 smHelp-paragraph-d49-0-2-361 smHelp-responsiveTypography-0-2-155 smHelp-responsiveTypography-d27-0-2-362 "><a href="/en/getfeedback/salesforce/connecting-to-salesforce/#connect-survey">Connect your survey</a> to your Salesforce environment. This allows you to use special <a href="/en/getfeedback/builder/question-types/#question-types">Salesforce question types</a> in your survey, if desired.</p></div></div></div><div class="smHelp-mdsGridPlusContainer-0-2-38 smHelp-mdsGridPlusContainer-d269-0-2-371" id="build-survey"><div class="smHelp-mdsGridPlus-0-2-39 smHelp-mdsGridPlus-d275-0-2-372 smHelp-addFlex-0-2-36 smHelp-addFlex-d22-0-2-370"><div class="smHelp-mdsGridPlusItem-0-2-44 smHelp-mdsGridPlusItem-d150-0-2-374 smHelp-addFlex-0-2-42 smHelp-addFlex-d25-0-2-373"><div class="noneMarginBottom mdMarginTop nonePaddingBottom nonePaddingTop smHelp-heading-0-2-157 smHelp-heading-d30-0-2-368 smHelp-headingWithLink-0-2-159 smHelp-headingSize-0-2-158 smHelp-headingSize-d31-0-2-369 " id="build-survey"><h2>5. Build Your Survey</h2></div></div></div></div><div class="smHelp-mdsGridPlusContainer-0-2-38 smHelp-mdsGridPlusContainer-d281-0-2-380"><div class="smHelp-mdsGridPlus-0-2-39 smHelp-mdsGridPlus-d287-0-2-381 smHelp-addFlex-0-2-36 smHelp-addFlex-d23-0-2-379"><div class="smHelp-mdsGridPlusItem-0-2-44 smHelp-mdsGridPlusItem-d156-0-2-383 smHelp-addFlex-0-2-42 smHelp-addFlex-d26-0-2-382"><p class="smHelp-background-0-2-149 smHelp-background-d50-0-2-375 smHelp-dropCap-0-2-150 smHelp-dropCap-d53-0-2-376 smHelp-paragraph-0-2-151 smHelp-paragraph-d54-0-2-377 smHelp-responsiveTypography-0-2-155 smHelp-responsiveTypography-d30-0-2-378 ">Create your survey. Add <a href="/en/getfeedback/builder/question-types/#question-types">questions</a>, set up <a href="/en/getfeedback/builder/logic-rules/">logic</a>, and <a href="/en/getfeedback/builder/email-theme/">customize the theme</a>. Administrators can also <a href="/en/getfeedback/builder/branding-surveys/">add branding</a> to the survey.</p></div></div></div><div class="smHelp-mdsGridPlusContainer-0-2-38 smHelp-mdsGridPlusContainer-d293-0-2-389"><div class="smHelp-mdsGridPlus-0-2-39 smHelp-mdsGridPlus-d299-0-2-390 smHelp-addFlex-0-2-36 smHelp-addFlex-d24-0-2-388"><div class="smHelp-mdsGridPlusItem-0-2-44 smHelp-mdsGridPlusItem-d162-0-2-392 smHelp-addFlex-0-2-42 smHelp-addFlex-d27-0-2-391"><p class="smHelp-background-0-2-149 smHelp-background-d55-0-2-384 smHelp-dropCap-0-2-150 smHelp-dropCap-d58-0-2-385 smHelp-paragraph-0-2-151 smHelp-paragraph-d59-0-2-386 smHelp-responsiveTypography-0-2-155 smHelp-responsiveTypography-d33-0-2-387 ">Learn more about <a href="/en/getfeedback/builder/survey-builder/">building a survey</a>.</p></div></div></div><div class="smHelp-mdsGridPlusContainer-0-2-38 smHelp-mdsGridPlusContainer-d305-0-2-396" id="map-to-salesforce"><div class="smHelp-mdsGridPlus-0-2-39 smHelp-mdsGridPlus-d311-0-2-397 smHelp-addFlex-0-2-36 smHelp-addFlex-d25-0-2-395"><div class="smHelp-mdsGridPlusItem-0-2-44 smHelp-mdsGridPlusItem-d168-0-2-399 smHelp-addFlex-0-2-42 smHelp-addFlex-d28-0-2-398"><div class="noneMarginBottom mdMarginTop nonePaddingBottom nonePaddingTop smHelp-heading-0-2-157 smHelp-heading-d34-0-2-393 smHelp-headingWithLink-0-2-159 smHelp-headingSize-0-2-158 smHelp-headingSize-d35-0-2-394 " id="map-to-salesforce"><h2>6. Map Data to Salesforce</h2></div></div></div></div><div class="smHelp-mdsGridPlusContainer-0-2-38 smHelp-mdsGridPlusContainer-d317-0-2-405"><div class="smHelp-mdsGridPlus-0-2-39 smHelp-mdsGridPlus-d323-0-2-406 smHelp-addFlex-0-2-36 smHelp-addFlex-d26-0-2-404"><div class="smHelp-mdsGridPlusItem-0-2-44 smHelp-mdsGridPlusItem-d174-0-2-408 smHelp-addFlex-0-2-42 smHelp-addFlex-d29-0-2-407"><p class="smHelp-background-0-2-149 smHelp-background-d60-0-2-400 smHelp-dropCap-0-2-150 smHelp-dropCap-d63-0-2-401 smHelp-paragraph-0-2-151 smHelp-paragraph-d64-0-2-402 smHelp-responsiveTypography-0-2-155 smHelp-responsiveTypography-d36-0-2-403 ">Create mappings to send your survey data back to Salesforce. When someone submits a survey response, we’ll send survey data to Salesforce based on the mapping option you choose. You can use this data to keep records up to date and build reports in Salesforce.</p></div></div></div><div class="smHelp-mdsGridPlusContainer-0-2-38 smHelp-mdsGridPlusContainer-d329-0-2-414"><div class="smHelp-mdsGridPlus-0-2-39 smHelp-mdsGridPlus-d335-0-2-415 smHelp-addFlex-0-2-36 smHelp-addFlex-d27-0-2-413"><div class="smHelp-mdsGridPlusItem-0-2-44 smHelp-mdsGridPlusItem-d180-0-2-417 smHelp-addFlex-0-2-42 smHelp-addFlex-d30-0-2-416"><p class="smHelp-background-0-2-149 smHelp-background-d65-0-2-409 smHelp-dropCap-0-2-150 smHelp-dropCap-d68-0-2-410 smHelp-paragraph-0-2-151 smHelp-paragraph-d69-0-2-411 smHelp-responsiveTypography-0-2-155 smHelp-responsiveTypography-d39-0-2-412 ">You can use our managed package or create your own custom mappings.</p></div></div></div><div class="smHelp-mdsGridPlusContainer-0-2-38 smHelp-mdsGridPlusContainer-d341-0-2-423"><div class="smHelp-mdsGridPlus-0-2-39 smHelp-mdsGridPlus-d347-0-2-424 smHelp-addFlex-0-2-36 smHelp-addFlex-d28-0-2-422"><div class="smHelp-mdsGridPlusItem-0-2-44 smHelp-mdsGridPlusItem-d186-0-2-426 smHelp-addFlex-0-2-42 smHelp-addFlex-d31-0-2-425"><div class="smHelp-listStyles-0-2-197 smHelp-listStyles-d14-0-2-420 smHelp-listWrapper-0-2-200 smHelp-listWrapper-d15-0-2-421 smHelp-list-0-2-196 smHelp-list-d13-0-2-419 smHelp-listMdMediaQuery-0-2-198 smHelp-listTypography-0-2-199 smHelp-addonClassName-0-2-195 smHelp-addonClassName-d12-0-2-418"><ul><li><strong>Managed mapping</strong>: Once the managed package has been installed to your Salesforce org, your survey responses will automatically push to the Survey, Response, Answer objects on our managed package. This option is best if you want to map survey titles, questions, and responses to Salesforce. Learn how to use <a href="/en/getfeedback/salesforce/salesforce-managed-mapping/">managed mapping</a></li><li><strong>Custom mapping</strong>: Map responses to standard and custom objects in Salesforce. You can create new records, update existing ones, create Salesforce task records, and more. This option is best if you have specific use cases for survey data, but the setup may take more time and resources. Learn how to use <a href="/en/getfeedback/salesforce/salesforce-custom-mapping/">custom mapping</a></li></ul></div></div></div></div><div class="smHelp-mdsGridPlusContainer-0-2-38 smHelp-mdsGridPlusContainer-d353-0-2-430" id="send"><div class="smHelp-mdsGridPlus-0-2-39 smHelp-mdsGridPlus-d359-0-2-431 smHelp-addFlex-0-2-36 smHelp-addFlex-d29-0-2-429"><div class="smHelp-mdsGridPlusItem-0-2-44 smHelp-mdsGridPlusItem-d192-0-2-433 smHelp-addFlex-0-2-42 smHelp-addFlex-d32-0-2-432"><div class="noneMarginBottom mdMarginTop nonePaddingBottom nonePaddingTop smHelp-heading-0-2-157 smHelp-heading-d38-0-2-427 smHelp-headingWithLink-0-2-159 smHelp-headingSize-0-2-158 smHelp-headingSize-d39-0-2-428 " id="send"><h2>7. Send Your Survey</h2></div></div></div></div><div class="smHelp-mdsGridPlusContainer-0-2-38 smHelp-mdsGridPlusContainer-d365-0-2-439"><div class="smHelp-mdsGridPlus-0-2-39 smHelp-mdsGridPlus-d371-0-2-440 smHelp-addFlex-0-2-36 smHelp-addFlex-d30-0-2-438"><div class="smHelp-mdsGridPlusItem-0-2-44 smHelp-mdsGridPlusItem-d198-0-2-442 smHelp-addFlex-0-2-42 smHelp-addFlex-d33-0-2-441"><p class="smHelp-background-0-2-149 smHelp-background-d70-0-2-434 smHelp-dropCap-0-2-150 smHelp-dropCap-d73-0-2-435 smHelp-paragraph-0-2-151 smHelp-paragraph-d74-0-2-436 smHelp-responsiveTypography-0-2-155 smHelp-responsiveTypography-d42-0-2-437 ">Choose how you want to send your survey.</p></div></div></div><div class="smHelp-mdsGridPlusContainer-0-2-38 smHelp-mdsGridPlusContainer-d377-0-2-451"><div class="smHelp-mdsGridPlus-0-2-39 smHelp-mdsGridPlus-d383-0-2-452 smHelp-addFlex-0-2-36 smHelp-addFlex-d31-0-2-450"><div class="smHelp-mdsGridPlusItem-0-2-44 smHelp-mdsGridPlusItem-d204-0-2-454 smHelp-addFlex-0-2-42 smHelp-addFlex-d34-0-2-453"><div class="smHelp-containerClass-0-2-443 smHelp-containerTableHeader-0-2-444 smHelp-containerTableHeader-d1-0-2-449 smHelp-tableUnfixedLayout-0-2-447 smHelp-firstChildPadLeft-0-2-445 smHelp-tableTypography-0-2-448"><figure class="wp-block-table"><table><tbody><tr><td>Distribution Option</td><td>Description</td></tr><tr><td>Survey Link</td><td>Copy a link to send to your respondents. You can: <br/>- <a href="/en/getfeedback/builder/custom-survey-links/">Change the link ending</a> to match your brand or survey topic.<br/>- <a href="/en/getfeedback/builder/link-builder/">Build custom links</a> with merge fields to send using Salesforce or another email provider.</td></tr><tr><td>Email</td><td>Send survey emails and export email templates from GetFeedback. You can:<br/>- Send a branded survey email to a <a href="/en/getfeedback/channels/send-to-a-list/">list</a> or <a href="/en/getfeedback/salesforce/salesforce-email-contacts-from-reports/">Salesforce report</a>.<br/>- Set up automated emails with <a href="/en/getfeedback/salesforce/salesforce-automated-emails/">Salesforce</a> to trigger emails based on object or ticket fields.<br/>- Create custom <a href="/en/getfeedback/channels/exporting-html-email/">HTML</a>, <a href="/en/getfeedback/salesforce/salesforce-transactional-emails/">Visualforce</a>, and <a href="/en/getfeedback/integrations/pardot-integration/">Pardot</a> email templates.</td></tr><tr><td>SMS</td><td>Set up <a href="/en/getfeedback/salesforce/salesforce-sms-invitations/">SMS survey invitations</a> with Salesforce. We create the outbound message that you can attach to a Flow in Salesforce.</td></tr><tr><td>Website</td><td>Show your survey in Salesforce sites and chats. You can:<br/>- Show at the <a href="/en/getfeedback/channels/salesforce-post-chat-survey/">end of a Salesforce chat</a>.<br/>- Embed in your Salesforce <a href="/en/getfeedback/salesforce/salesforce-communities-overlay/">community or knowledge base</a>.</td></tr></tbody></table></figure></div></div></div></div><div class="smHelp-mdsGridPlusContainer-0-2-38 smHelp-mdsGridPlusContainer-d389-0-2-458" id="merge-fields"><div class="smHelp-mdsGridPlus-0-2-39 smHelp-mdsGridPlus-d395-0-2-459 smHelp-addFlex-0-2-36 smHelp-addFlex-d32-0-2-457"><div class="smHelp-mdsGridPlusItem-0-2-44 smHelp-mdsGridPlusItem-d210-0-2-461 smHelp-addFlex-0-2-42 smHelp-addFlex-d35-0-2-460"><div class="noneMarginBottom mdMarginTop nonePaddingBottom nonePaddingTop smHelp-heading-0-2-157 smHelp-heading-d42-0-2-455 smHelp-headingWithLink-0-2-159 smHelp-headingSize-0-2-158 smHelp-headingSize-d43-0-2-456 " id="merge-fields"><h2>8. Add Merge Fields to Track Responses</h2></div></div></div></div><div class="smHelp-mdsGridPlusContainer-0-2-38 smHelp-mdsGridPlusContainer-d401-0-2-467"><div class="smHelp-mdsGridPlus-0-2-39 smHelp-mdsGridPlus-d407-0-2-468 smHelp-addFlex-0-2-36 smHelp-addFlex-d33-0-2-466"><div class="smHelp-mdsGridPlusItem-0-2-44 smHelp-mdsGridPlusItem-d216-0-2-470 smHelp-addFlex-0-2-42 smHelp-addFlex-d36-0-2-469"><p class="smHelp-background-0-2-149 smHelp-background-d75-0-2-462 smHelp-dropCap-0-2-150 smHelp-dropCap-d78-0-2-463 smHelp-paragraph-0-2-151 smHelp-paragraph-d79-0-2-464 smHelp-responsiveTypography-0-2-155 smHelp-responsiveTypography-d45-0-2-465 ">Add <a href="/en/getfeedback/channels/merge-fields/">merge fields</a> to track information about your respondents. Merge fields tie data from Salesforce, such as Contact ID, to your survey responses. You can also map this data back to Salesforce with your responses.</p></div></div></div><div class="smHelp-mdsGridPlusContainer-0-2-38 smHelp-mdsGridPlusContainer-d413-0-2-476"><div class="smHelp-mdsGridPlus-0-2-39 smHelp-mdsGridPlus-d419-0-2-477 smHelp-addFlex-0-2-36 smHelp-addFlex-d34-0-2-475"><div class="smHelp-mdsGridPlusItem-0-2-44 smHelp-mdsGridPlusItem-d222-0-2-479 smHelp-addFlex-0-2-42 smHelp-addFlex-d37-0-2-478"><div class="smHelp-listStyles-0-2-197 smHelp-listStyles-d18-0-2-473 smHelp-listWrapper-0-2-200 smHelp-listWrapper-d19-0-2-474 smHelp-list-0-2-196 smHelp-list-d17-0-2-472 smHelp-listMdMediaQuery-0-2-198 smHelp-listTypography-0-2-199 smHelp-addonClassName-0-2-195 smHelp-addonClassName-d16-0-2-471"><ul><li>If you use Salesforce Automation, Send to List, or Visualforce email templates, you can choose the fields you want to add. We’ll format the survey link for you.</li><li>If you use the survey link or export an HTML email template, you can add merge fields using our <a href="/en/getfeedback/builder/link-builder/#salesforce">Salesforce link builder</a>.</li></ul></div></div></div></div><div class="smHelp-mdsGridPlusContainer-0-2-38 smHelp-mdsGridPlusContainer-d425-0-2-485"><div class="smHelp-mdsGridPlus-0-2-39 smHelp-mdsGridPlus-d431-0-2-486 smHelp-addFlex-0-2-36 smHelp-addFlex-d35-0-2-484"><div class="smHelp-mdsGridPlusItem-0-2-44 smHelp-mdsGridPlusItem-d228-0-2-488 smHelp-addFlex-0-2-42 smHelp-addFlex-d38-0-2-487"><p class="smHelp-background-0-2-149 smHelp-background-d80-0-2-480 smHelp-dropCap-0-2-150 smHelp-dropCap-d83-0-2-481 smHelp-paragraph-0-2-151 smHelp-paragraph-d84-0-2-482 smHelp-responsiveTypography-0-2-155 smHelp-responsiveTypography-d48-0-2-483 ">Learn more about <a href="/en/getfeedback/salesforce/salesforce-merge-fields/">Salesforce merge fields</a>.</p></div></div></div></div><div class="smHelp-getFeedbackWidget-0-2-489" ub-in-page="5de8111e93906e052b36a185"></div><div class="smHelp-addFlex-0-2-14 smHelp-addFlex-d7-0-2-494 "><div class="smHelp-relatedArticlesBorder-0-2-490"></div><div class="xsMarginBottom mdMarginTop nonePaddingBottom nonePaddingTop smHelp-heading-0-2-157 smHelp-heading-d46-0-2-495 smHelp-headingWithLink-0-2-159 smHelp-headingSize-0-2-158 smHelp-headingSize-d47-0-2-496 smHelp-relatedArticlesHeader-0-2-491" id=""><h2>Related Articles</h2></div><div class="smHelp-mdsGridPlusContainer-0-2-38 smHelp-mdsGridPlusContainer-d437-0-2-498"><div class="smHelp-mdsGridPlus-0-2-39 smHelp-mdsGridPlus-d443-0-2-499 smHelp-addFlex-0-2-36 smHelp-addFlex-d36-0-2-497"><div class="smHelp-mdsGridPlusItem-0-2-44 smHelp-mdsGridPlusItem-d234-0-2-501 smHelp-addFlex-0-2-42 smHelp-addFlex-d39-0-2-500"><div class="smHelp-relatedArticlesCard-0-2-492"><a class="smHelp-responsiveTypography-0-2-135 smHelp-responsiveTypography-d6-0-2-503 smHelp-articleLink-0-2-493 smHelp-smLinkHover-0-2-133 smHelp-smLinkHover-d2-0-2-502" href="/en/getfeedback/account/sharing-surveys/" target="_self"><span>Sharing and Transferring Surveys</span></a></div></div><div class="smHelp-mdsGridPlusItem-0-2-44 smHelp-mdsGridPlusItem-d240-0-2-505 smHelp-addFlex-0-2-42 smHelp-addFlex-d40-0-2-504"><div class="smHelp-relatedArticlesCard-0-2-492"><a class="smHelp-responsiveTypography-0-2-135 smHelp-responsiveTypography-d9-0-2-507 smHelp-articleLink-0-2-493 smHelp-smLinkHover-0-2-133 smHelp-smLinkHover-d3-0-2-506" href="/en/getfeedback/salesforce/salesforce-column-error/" target="_self"><span>Error: “No such column” in Salesforce</span></a></div></div><div class="smHelp-mdsGridPlusItem-0-2-44 smHelp-mdsGridPlusItem-d246-0-2-509 smHelp-addFlex-0-2-42 smHelp-addFlex-d41-0-2-508"><div class="smHelp-relatedArticlesCard-0-2-492"><a class="smHelp-responsiveTypography-0-2-135 smHelp-responsiveTypography-d12-0-2-511 smHelp-articleLink-0-2-493 smHelp-smLinkHover-0-2-133 smHelp-smLinkHover-d4-0-2-510" href="/en/getfeedback/channels/getting-started-with-in-app-feedback/" target="_self"><span>Getting Started with In-App Feedback</span></a></div></div></div></div></div></div></div><div class="smHelp-mdsGridPlusItem-0-2-44 smHelp-mdsGridPlusItem-d252-0-2-513 smHelp-addFlex-0-2-42 smHelp-addFlex-d42-0-2-512"></div></div></div></div></div><div class="smHelp-footer-0-2-514"><div class="smHelp-mdsGridPlusContainer-0-2-38 smHelp-mdsGridPlusContainer-d449-0-2-519"><div class="smHelp-mdsGridPlus-0-2-39 smHelp-mdsGridPlus-d455-0-2-520 smHelp-addFlex-0-2-36 smHelp-addFlex-d37-0-2-518"><div class="smHelp-mdsGridPlusItem-0-2-44 smHelp-mdsGridPlusItem-d258-0-2-522 smHelp-addFlex-0-2-42 smHelp-addFlex-d43-0-2-521"></div><div class="smHelp-mdsGridPlusItem-0-2-44 smHelp-mdsGridPlusItem-d264-0-2-524 smHelp-addFlex-0-2-42 smHelp-addFlex-d44-0-2-523"><div class="smHelp-linkList-0-2-515"><p class="smHelp-background-0-2-149 smHelp-background-d85-0-2-525 smHelp-dropCap-0-2-150 smHelp-dropCap-d88-0-2-526 smHelp-paragraph-0-2-151 smHelp-paragraph-d89-0-2-527 smHelp-responsiveTypography-0-2-155 smHelp-responsiveTypography-d51-0-2-528 smHelp-header-0-2-516">Company</p><p class="smHelp-background-0-2-149 smHelp-background-d90-0-2-531 smHelp-dropCap-0-2-150 smHelp-dropCap-d93-0-2-532 smHelp-paragraph-0-2-151 smHelp-paragraph-d94-0-2-533 smHelp-responsiveTypography-0-2-155 smHelp-responsiveTypography-d54-0-2-534 "><a class=" smHelp-smLinkHover-0-2-133 smHelp-smLinkHover-d5-0-2-529" target="_self" href="https://www.surveymonkey.com/">SurveyMonkey</a></p><p class="smHelp-background-0-2-149 smHelp-background-d95-0-2-537 smHelp-dropCap-0-2-150 smHelp-dropCap-d98-0-2-538 smHelp-paragraph-0-2-151 smHelp-paragraph-d99-0-2-539 smHelp-responsiveTypography-0-2-155 smHelp-responsiveTypography-d57-0-2-540 "><a class=" smHelp-smLinkHover-0-2-133 smHelp-smLinkHover-d6-0-2-535" target="_self" href="https://www.surveymonkey.com/about/">About Us</a></p><p class="smHelp-background-0-2-149 smHelp-background-d100-0-2-543 smHelp-dropCap-0-2-150 smHelp-dropCap-d103-0-2-544 smHelp-paragraph-0-2-151 smHelp-paragraph-d104-0-2-545 smHelp-responsiveTypography-0-2-155 smHelp-responsiveTypography-d60-0-2-546 "><a class=" smHelp-smLinkHover-0-2-133 smHelp-smLinkHover-d7-0-2-541" target="_self" href="https://www.surveymonkey.com/careers/">Jobs</a></p><p class="smHelp-background-0-2-149 smHelp-background-d105-0-2-549 smHelp-dropCap-0-2-150 smHelp-dropCap-d108-0-2-550 smHelp-paragraph-0-2-151 smHelp-paragraph-d109-0-2-551 smHelp-responsiveTypography-0-2-155 smHelp-responsiveTypography-d63-0-2-552 "><a class=" smHelp-smLinkHover-0-2-133 smHelp-smLinkHover-d8-0-2-547" target="_self" href="https://www.surveymonkey.com/curiosity/">Blog</a></p></div></div><div class="smHelp-mdsGridPlusItem-0-2-44 smHelp-mdsGridPlusItem-d270-0-2-554 smHelp-addFlex-0-2-42 smHelp-addFlex-d45-0-2-553"><div class="smHelp-linkList-0-2-515"><p class="smHelp-background-0-2-149 smHelp-background-d110-0-2-555 smHelp-dropCap-0-2-150 smHelp-dropCap-d113-0-2-556 smHelp-paragraph-0-2-151 smHelp-paragraph-d114-0-2-557 smHelp-responsiveTypography-0-2-155 smHelp-responsiveTypography-d66-0-2-558 smHelp-header-0-2-516">Help</p><p class="smHelp-background-0-2-149 smHelp-background-d115-0-2-561 smHelp-dropCap-0-2-150 smHelp-dropCap-d118-0-2-562 smHelp-paragraph-0-2-151 smHelp-paragraph-d119-0-2-563 smHelp-responsiveTypography-0-2-155 smHelp-responsiveTypography-d69-0-2-564 "><a class=" smHelp-smLinkHover-0-2-133 smHelp-smLinkHover-d9-0-2-559" href="/en/surveymonkey/create/" target="_self">SurveyMonkey Help</a></p><p class="smHelp-background-0-2-149 smHelp-background-d120-0-2-567 smHelp-dropCap-0-2-150 smHelp-dropCap-d123-0-2-568 smHelp-paragraph-0-2-151 smHelp-paragraph-d124-0-2-569 smHelp-responsiveTypography-0-2-155 smHelp-responsiveTypography-d72-0-2-570 "><a class=" smHelp-smLinkHover-0-2-133 smHelp-smLinkHover-d10-0-2-565" href="/en/getfeedback/channels/" 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Set up your team, create surveys, map data to Salesforce, track respondent data with merge fields, and send surveys to your contacts.","content":[{"type":"mds/paragraph","atts":{"align":"left","backgroundColor":"","content":"Get started using GetFeedback with Salesforce.","dropCap":false,"fontSize":"size-5","showAuth":"all","textColor":"color1"}},{"type":"mds/heading","atts":{"anchorLink":"definitions","backgroundColor":"","content":"Definitions","fontSize":"","indentationLevel":0,"level":2,"marginBottom":"none","marginTop":"md","paddingBottom":"none","paddingTop":"none","sectionTitle":"Definitions","showAuth":"all","textAlign":"left","textColor":"color1"}},{"type":"mds/list","atts":{"className":"","ordered":false,"paddingBottom":"default","paddingTop":"default","showAuth":"all","start":1,"textColor":"color1"},"blocks":[{"type":"mds/list-item","atts":{"content":"\u003cstrong>Mappings\u003c/strong>: A way to send survey responses to Salesforce. 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","dropCap":false,"fontSize":"size-5","showAuth":"all","textColor":"color1"}},{"type":"mds/paragraph","atts":{"align":"left","backgroundColor":"","content":"Learn more about \u003ca href=\"https://help.surveymonkey.com/en/getfeedback/account/team-management/#direct\" data-type=\"URL\" data-id=\"https://help.surveymonkey.com/en/getfeedback/account/team-management/#direct\">team management\u003c/a>.","dropCap":false,"fontSize":"size-5","showAuth":"all","textColor":"color1"}},{"type":"mds/heading","atts":{"anchorLink":"admin-responsibilities","backgroundColor":"","content":"Team Administrator Responsibilities","fontSize":"","indentationLevel":0,"level":3,"marginBottom":"none","marginTop":"md","paddingBottom":"none","paddingTop":"none","sectionTitle":"","showAuth":"all","textAlign":"left","textColor":"color1"}},{"type":"mds/paragraph","atts":{"align":"left","backgroundColor":"","content":"To set up a team, your administrator needs to:","dropCap":false,"fontSize":"size-5","showAuth":"all","textColor":"color1"}},{"type":"mds/list","atts":{"className":"","ordered":true,"paddingBottom":"default","paddingTop":"default","showAuth":"all","start":1,"textColor":"color1"},"blocks":[{"type":"mds/list-item","atts":{"content":"\u003ca href=\"https://help.surveymonkey.com/en/getfeedback/account/team-management/#add\">Add team members\u003c/a>.","showAuth":"all"}},{"type":"mds/list-item","atts":{"content":"Add Salesforce connections. It’s best for administrators to create connections and share them with team members later.","showAuth":"all"}},{"type":"mds/list-item","atts":{"content":"Grant team members \u003ca href=\"https://help.surveymonkey.com/en/getfeedback/account/team-management/#sf-connection\">permission to use the connections\u003c/a>.","showAuth":"all"}}]},{"type":"mds/heading","atts":{"anchorLink":"connect-salesforce","backgroundColor":"","content":"2. Connect to Salesforce","fontSize":"","indentationLevel":0,"level":2,"marginBottom":"none","marginTop":"md","paddingBottom":"none","paddingTop":"none","sectionTitle":"Connect to Salesforce","showAuth":"all","textAlign":"left","textColor":"color1"}},{"type":"mds/paragraph","atts":{"align":"left","backgroundColor":"","content":"\u003ca href=\"https://help.surveymonkey.com/en/getfeedback/salesforce/connecting-to-salesforce/\">Connect GetFeedback to your Salesforce environment\u003c/a>. You can connect to both sandbox and production environments. 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Set Up Salesforce","fontSize":"","indentationLevel":0,"level":2,"marginBottom":"none","marginTop":"md","paddingBottom":"none","paddingTop":"none","sectionTitle":"Set Up Salesforce","showAuth":"all","textAlign":"left","textColor":"color1"}},{"type":"mds/paragraph","atts":{"align":"left","backgroundColor":"","content":"Make sure your Salesforce environment is ready to receive data from GetFeedback.","dropCap":false,"fontSize":"size-5","showAuth":"all","textColor":"color1"}},{"type":"mds/list","atts":{"className":"","ordered":false,"paddingBottom":"default","paddingTop":"default","showAuth":"all","start":1,"textColor":"color1"},"blocks":[{"type":"mds/list-item","atts":{"content":"\u003cstrong>Choose where you want to store your survey data in Salesforce\u003c/strong> - a standard object (like Contact or Case) or a custom object. 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This allows you to use special \u003ca href=\"https://help.surveymonkey.com/en/getfeedback/builder/question-types/#question-types\">Salesforce question types\u003c/a> in your survey, if desired.","dropCap":false,"fontSize":"size-5","showAuth":"all","textColor":"color1"}},{"type":"mds/heading","atts":{"anchorLink":"build-survey","backgroundColor":"","content":"5. Build Your Survey","fontSize":"","indentationLevel":0,"level":2,"marginBottom":"none","marginTop":"md","paddingBottom":"none","paddingTop":"none","sectionTitle":"Build Your Survey","showAuth":"all","textAlign":"left","textColor":"color1"}},{"type":"mds/paragraph","atts":{"align":"left","backgroundColor":"","content":"Create your survey. Add \u003ca href=\"https://help.surveymonkey.com/en/getfeedback/builder/question-types/#question-types\">questions\u003c/a>, set up \u003ca href=\"https://help.surveymonkey.com/en/getfeedback/builder/logic-rules/\">logic\u003c/a>, and \u003ca href=\"https://help.surveymonkey.com/en/getfeedback/builder/email-theme/\">customize the theme\u003c/a>. Administrators can also \u003ca href=\"https://help.surveymonkey.com/en/getfeedback/builder/branding-surveys/\">add branding\u003c/a> to the survey.","dropCap":false,"fontSize":"size-5","showAuth":"all","textColor":"color1"}},{"type":"mds/paragraph","atts":{"align":"left","backgroundColor":"","content":"Learn more about \u003ca href=\"https://help.surveymonkey.com/en/getfeedback/builder/survey-builder/\">building a survey\u003c/a>.","dropCap":false,"fontSize":"size-5","showAuth":"all","textColor":"color1"}},{"type":"mds/heading","atts":{"anchorLink":"map-to-salesforce","backgroundColor":"","content":"6. Map Data to Salesforce","fontSize":"","indentationLevel":0,"level":2,"marginBottom":"none","marginTop":"md","paddingBottom":"none","paddingTop":"none","sectionTitle":"Map Data to Salesforce","showAuth":"all","textAlign":"left","textColor":"color1"}},{"type":"mds/paragraph","atts":{"align":"left","backgroundColor":"","content":"Create mappings to send your survey data back to Salesforce. When someone submits a survey response, we’ll send survey data to Salesforce based on the mapping option you choose. You can use this data to keep records up to date and build reports in Salesforce.","dropCap":false,"fontSize":"size-5","showAuth":"all","textColor":"color1"}},{"type":"mds/paragraph","atts":{"align":"left","backgroundColor":"","content":"You can use our managed package or create your own custom mappings.","dropCap":false,"fontSize":"size-5","showAuth":"all","textColor":"color1"}},{"type":"mds/list","atts":{"className":"","ordered":false,"paddingBottom":"default","paddingTop":"default","showAuth":"all","start":1,"textColor":"color1"},"blocks":[{"type":"mds/list-item","atts":{"content":"\u003cstrong>Managed mapping\u003c/strong>: Once the managed package has been installed to your Salesforce org, your survey responses will automatically push to the Survey, Response, Answer objects on our managed package. This option is best if you want to map survey titles, questions, and responses to Salesforce. Learn how to use \u003ca href=\"https://help.surveymonkey.com/en/getfeedback/salesforce/salesforce-managed-mapping/\">managed mapping\u003c/a>","showAuth":"all"}},{"type":"mds/list-item","atts":{"content":"\u003cstrong>Custom mapping\u003c/strong>: Map responses to standard and custom objects in Salesforce. You can create new records, update existing ones, create Salesforce task records, and more. This option is best if you have specific use cases for survey data, but the setup may take more time and resources. Learn how to use \u003ca href=\"https://help.surveymonkey.com/en/getfeedback/salesforce/salesforce-custom-mapping/\">custom mapping\u003c/a>","showAuth":"all"}}]},{"type":"mds/heading","atts":{"anchorLink":"send","backgroundColor":"","content":"7. Send Your Survey","fontSize":"","indentationLevel":0,"level":2,"marginBottom":"none","marginTop":"md","paddingBottom":"none","paddingTop":"none","sectionTitle":"Send Your Survey","showAuth":"all","textAlign":"left","textColor":"color1"}},{"type":"mds/paragraph","atts":{"align":"left","backgroundColor":"","content":"Choose how you want to send your survey.","dropCap":false,"fontSize":"size-5","showAuth":"all","textColor":"color1"}},{"type":"core/table","content":"\u003cfigure class=\"wp-block-table\">\u003ctable>\u003ctbody>\u003ctr>\u003ctd>Distribution Option\u003c/td>\u003ctd>Description\u003c/td>\u003c/tr>\u003ctr>\u003ctd>Survey Link\u003c/td>\u003ctd>Copy a link to send to your respondents. You can: \u003cbr>- \u003ca href=\"https://help.surveymonkey.com/en/getfeedback/builder/custom-survey-links/\">Change the link ending\u003c/a> to match your brand or survey topic.\u003cbr>- \u003ca href=\"https://help.surveymonkey.com/en/getfeedback/builder/link-builder/\">Build custom links\u003c/a> with merge fields to send using Salesforce or another email provider.\u003c/td>\u003c/tr>\u003ctr>\u003ctd>Email\u003c/td>\u003ctd>Send survey emails and export email templates from GetFeedback. You can:\u003cbr>- Send a branded survey email to a \u003ca href=\"https://help.surveymonkey.com/en/getfeedback/channels/send-to-a-list/\">list\u003c/a> or \u003ca href=\"https://help.surveymonkey.com/en/getfeedback/salesforce/salesforce-email-contacts-from-reports/\">Salesforce report\u003c/a>.\u003cbr>- Set up automated emails with \u003ca href=\"https://help.surveymonkey.com/en/getfeedback/salesforce/salesforce-automated-emails/\" data-type=\"URL\" data-id=\"https://help.surveymonkey.com/en/getfeedback/salesforce/salesforce-automated-emails/\">Salesforce\u003c/a> to trigger emails based on object or ticket fields.\u003cbr>- Create custom \u003ca href=\"https://help.surveymonkey.com/en/getfeedback/channels/exporting-html-email/\">HTML\u003c/a>, \u003ca href=\"https://help.surveymonkey.com/en/getfeedback/salesforce/salesforce-transactional-emails/\">Visualforce\u003c/a>, and \u003ca href=\"https://help.surveymonkey.com/en/getfeedback/integrations/pardot-integration/\">Pardot\u003c/a> email templates.\u003c/td>\u003c/tr>\u003ctr>\u003ctd>SMS\u003c/td>\u003ctd>Set up \u003ca href=\"https://help.surveymonkey.com/en/getfeedback/salesforce/salesforce-sms-invitations/\">SMS survey invitations\u003c/a> with Salesforce. 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GetFeedback Mappings allow you to push data using our managed package or send responses to standard or custom objects.","showAuth":"all"}},{"type":"mds/list-item","atts":{"content":"\u003cstrong>Merge fields\u003c/strong>: A way to associate metadata and variables from your CRM, such as Salesforce, to your survey responses. You can use merge fields to associate data from Salesforce, such as Case ID or Account Name, with your responses.","showAuth":"all"}}]},{"type":"mds/heading","atts":{"anchorLink":"setup-admin","backgroundColor":"","content":"1. Administrators - Set Up Your Team","fontSize":"","indentationLevel":0,"level":2,"marginBottom":"none","marginTop":"md","paddingBottom":"none","paddingTop":"none","sectionTitle":"Set Up Your Team (Administrators)","showAuth":"all","textAlign":"left","textColor":"color1"}},{"type":"mds/paragraph","atts":{"align":"left","backgroundColor":"","content":"Invite any team members to your GetFeedback account. Once you’ve added your team, manage Salesforce permissions for each team member. Team administrators can choose who has permission to use Salesforce features in GetFeedback. ","dropCap":false,"fontSize":"size-5","showAuth":"all","textColor":"color1"}},{"type":"mds/paragraph","atts":{"align":"left","backgroundColor":"","content":"Learn more about \u003ca href=\"https://help.surveymonkey.com/en/getfeedback/account/team-management/#direct\" data-type=\"URL\" data-id=\"https://help.surveymonkey.com/en/getfeedback/account/team-management/#direct\">team management\u003c/a>.","dropCap":false,"fontSize":"size-5","showAuth":"all","textColor":"color1"}},{"type":"mds/heading","atts":{"anchorLink":"admin-responsibilities","backgroundColor":"","content":"Team Administrator Responsibilities","fontSize":"","indentationLevel":0,"level":3,"marginBottom":"none","marginTop":"md","paddingBottom":"none","paddingTop":"none","sectionTitle":"","showAuth":"all","textAlign":"left","textColor":"color1"}},{"type":"mds/paragraph","atts":{"align":"left","backgroundColor":"","content":"To set up a team, your administrator needs to:","dropCap":false,"fontSize":"size-5","showAuth":"all","textColor":"color1"}},{"type":"mds/list","atts":{"className":"","ordered":true,"paddingBottom":"default","paddingTop":"default","showAuth":"all","start":1,"textColor":"color1"},"blocks":[{"type":"mds/list-item","atts":{"content":"\u003ca href=\"https://help.surveymonkey.com/en/getfeedback/account/team-management/#add\">Add team members\u003c/a>.","showAuth":"all"}},{"type":"mds/list-item","atts":{"content":"Add Salesforce connections. It’s best for administrators to create connections and share them with team members later.","showAuth":"all"}},{"type":"mds/list-item","atts":{"content":"Grant team members \u003ca href=\"https://help.surveymonkey.com/en/getfeedback/account/team-management/#sf-connection\">permission to use the connections\u003c/a>.","showAuth":"all"}}]},{"type":"mds/heading","atts":{"anchorLink":"connect-salesforce","backgroundColor":"","content":"2. Connect to Salesforce","fontSize":"","indentationLevel":0,"level":2,"marginBottom":"none","marginTop":"md","paddingBottom":"none","paddingTop":"none","sectionTitle":"Connect to Salesforce","showAuth":"all","textAlign":"left","textColor":"color1"}},{"type":"mds/paragraph","atts":{"align":"left","backgroundColor":"","content":"\u003ca href=\"https://help.surveymonkey.com/en/getfeedback/salesforce/connecting-to-salesforce/\">Connect GetFeedback to your Salesforce environment\u003c/a>. You can connect to both sandbox and production environments. You can have multiple connections, depending on your plan type.\u003cbr>Your connection is tied to your Salesforce account.","dropCap":false,"fontSize":"size-5","showAuth":"all","textColor":"color1"}},{"type":"sm/banner","atts":{"color":"success","dismissible":false,"margin":"remove-bottom","showAuth":"all","showIcon":true,"text":"It’s best to set up connections using a Salesforce administrator’s account. Learn more about \u003ca href=\"https://help.surveymonkey.com/en/getfeedback/salesforce/salesforce-permissions-guide/\">recommended Salesforce permissions\u003c/a>"}},{"type":"mds/paragraph","atts":{"align":"left","backgroundColor":"","content":"Once you set up your connections, the team administrator can share them with others. Team administrators can determine who can use each connection for their surveys.","dropCap":false,"fontSize":"size-5","showAuth":"all","textColor":"color1"}},{"type":"mds/heading","atts":{"anchorLink":"set-up-salesforce","backgroundColor":"","content":"3. Set Up Salesforce","fontSize":"","indentationLevel":0,"level":2,"marginBottom":"none","marginTop":"md","paddingBottom":"none","paddingTop":"none","sectionTitle":"Set Up Salesforce","showAuth":"all","textAlign":"left","textColor":"color1"}},{"type":"mds/paragraph","atts":{"align":"left","backgroundColor":"","content":"Make sure your Salesforce environment is ready to receive data from GetFeedback.","dropCap":false,"fontSize":"size-5","showAuth":"all","textColor":"color1"}},{"type":"mds/list","atts":{"className":"","ordered":false,"paddingBottom":"default","paddingTop":"default","showAuth":"all","start":1,"textColor":"color1"},"blocks":[{"type":"mds/list-item","atts":{"content":"\u003cstrong>Choose where you want to store your survey data in Salesforce\u003c/strong> - a standard object (like Contact or Case) or a custom object. This helps you decide what type of mappings to create.","showAuth":"all"}},{"type":"mds/list-item","atts":{"content":"\u003cstrong>Set up your object and fields for mapping\u003c/strong>. Make sure to enable Create, Read, Update, and Delete permissions for the objects and fields you want to map to. We can’t map data to read-only objects and fields.","showAuth":"all"}}]},{"type":"mds/heading","atts":{"anchorLink":"connect-survey","backgroundColor":"","content":"4. Connect Your Survey to Salesforce","fontSize":"","indentationLevel":0,"level":2,"marginBottom":"none","marginTop":"md","paddingBottom":"none","paddingTop":"none","sectionTitle":"Connect Your Survey to Salesforce","showAuth":"all","textAlign":"left","textColor":"color1"}},{"type":"mds/paragraph","atts":{"align":"left","backgroundColor":"","content":"\u003ca href=\"https://help.surveymonkey.com/en/getfeedback/salesforce/connecting-to-salesforce/#connect-survey\">Connect your survey\u003c/a> to your Salesforce environment. This allows you to use special \u003ca href=\"https://help.surveymonkey.com/en/getfeedback/builder/question-types/#question-types\">Salesforce question types\u003c/a> in your survey, if desired.","dropCap":false,"fontSize":"size-5","showAuth":"all","textColor":"color1"}},{"type":"mds/heading","atts":{"anchorLink":"build-survey","backgroundColor":"","content":"5. Build Your Survey","fontSize":"","indentationLevel":0,"level":2,"marginBottom":"none","marginTop":"md","paddingBottom":"none","paddingTop":"none","sectionTitle":"Build Your Survey","showAuth":"all","textAlign":"left","textColor":"color1"}},{"type":"mds/paragraph","atts":{"align":"left","backgroundColor":"","content":"Create your survey. Add \u003ca href=\"https://help.surveymonkey.com/en/getfeedback/builder/question-types/#question-types\">questions\u003c/a>, set up \u003ca href=\"https://help.surveymonkey.com/en/getfeedback/builder/logic-rules/\">logic\u003c/a>, and \u003ca href=\"https://help.surveymonkey.com/en/getfeedback/builder/email-theme/\">customize the theme\u003c/a>. Administrators can also \u003ca href=\"https://help.surveymonkey.com/en/getfeedback/builder/branding-surveys/\">add branding\u003c/a> to the survey.","dropCap":false,"fontSize":"size-5","showAuth":"all","textColor":"color1"}},{"type":"mds/paragraph","atts":{"align":"left","backgroundColor":"","content":"Learn more about \u003ca href=\"https://help.surveymonkey.com/en/getfeedback/builder/survey-builder/\">building a survey\u003c/a>.","dropCap":false,"fontSize":"size-5","showAuth":"all","textColor":"color1"}},{"type":"mds/heading","atts":{"anchorLink":"map-to-salesforce","backgroundColor":"","content":"6. Map Data to Salesforce","fontSize":"","indentationLevel":0,"level":2,"marginBottom":"none","marginTop":"md","paddingBottom":"none","paddingTop":"none","sectionTitle":"Map Data to Salesforce","showAuth":"all","textAlign":"left","textColor":"color1"}},{"type":"mds/paragraph","atts":{"align":"left","backgroundColor":"","content":"Create mappings to send your survey data back to Salesforce. When someone submits a survey response, we’ll send survey data to Salesforce based on the mapping option you choose. You can use this data to keep records up to date and build reports in Salesforce.","dropCap":false,"fontSize":"size-5","showAuth":"all","textColor":"color1"}},{"type":"mds/paragraph","atts":{"align":"left","backgroundColor":"","content":"You can use our managed package or create your own custom mappings.","dropCap":false,"fontSize":"size-5","showAuth":"all","textColor":"color1"}},{"type":"mds/list","atts":{"className":"","ordered":false,"paddingBottom":"default","paddingTop":"default","showAuth":"all","start":1,"textColor":"color1"},"blocks":[{"type":"mds/list-item","atts":{"content":"\u003cstrong>Managed mapping\u003c/strong>: Once the managed package has been installed to your Salesforce org, your survey responses will automatically push to the Survey, Response, Answer objects on our managed package. This option is best if you want to map survey titles, questions, and responses to Salesforce. Learn how to use \u003ca href=\"https://help.surveymonkey.com/en/getfeedback/salesforce/salesforce-managed-mapping/\">managed mapping\u003c/a>","showAuth":"all"}},{"type":"mds/list-item","atts":{"content":"\u003cstrong>Custom mapping\u003c/strong>: Map responses to standard and custom objects in Salesforce. You can create new records, update existing ones, create Salesforce task records, and more. This option is best if you have specific use cases for survey data, but the setup may take more time and resources. Learn how to use \u003ca href=\"https://help.surveymonkey.com/en/getfeedback/salesforce/salesforce-custom-mapping/\">custom mapping\u003c/a>","showAuth":"all"}}]},{"type":"mds/heading","atts":{"anchorLink":"send","backgroundColor":"","content":"7. Send Your Survey","fontSize":"","indentationLevel":0,"level":2,"marginBottom":"none","marginTop":"md","paddingBottom":"none","paddingTop":"none","sectionTitle":"Send Your Survey","showAuth":"all","textAlign":"left","textColor":"color1"}},{"type":"mds/paragraph","atts":{"align":"left","backgroundColor":"","content":"Choose how you want to send your survey.","dropCap":false,"fontSize":"size-5","showAuth":"all","textColor":"color1"}},{"type":"core/table","content":"\u003cfigure class=\"wp-block-table\">\u003ctable>\u003ctbody>\u003ctr>\u003ctd>Distribution Option\u003c/td>\u003ctd>Description\u003c/td>\u003c/tr>\u003ctr>\u003ctd>Survey Link\u003c/td>\u003ctd>Copy a link to send to your respondents. You can: \u003cbr>- \u003ca href=\"https://help.surveymonkey.com/en/getfeedback/builder/custom-survey-links/\">Change the link ending\u003c/a> to match your brand or survey topic.\u003cbr>- \u003ca href=\"https://help.surveymonkey.com/en/getfeedback/builder/link-builder/\">Build custom links\u003c/a> with merge fields to send using Salesforce or another email provider.\u003c/td>\u003c/tr>\u003ctr>\u003ctd>Email\u003c/td>\u003ctd>Send survey emails and export email templates from GetFeedback. You can:\u003cbr>- Send a branded survey email to a \u003ca href=\"https://help.surveymonkey.com/en/getfeedback/channels/send-to-a-list/\">list\u003c/a> or \u003ca href=\"https://help.surveymonkey.com/en/getfeedback/salesforce/salesforce-email-contacts-from-reports/\">Salesforce report\u003c/a>.\u003cbr>- Set up automated emails with \u003ca href=\"https://help.surveymonkey.com/en/getfeedback/salesforce/salesforce-automated-emails/\" data-type=\"URL\" data-id=\"https://help.surveymonkey.com/en/getfeedback/salesforce/salesforce-automated-emails/\">Salesforce\u003c/a> to trigger emails based on object or ticket fields.\u003cbr>- Create custom \u003ca href=\"https://help.surveymonkey.com/en/getfeedback/channels/exporting-html-email/\">HTML\u003c/a>, \u003ca href=\"https://help.surveymonkey.com/en/getfeedback/salesforce/salesforce-transactional-emails/\">Visualforce\u003c/a>, and \u003ca href=\"https://help.surveymonkey.com/en/getfeedback/integrations/pardot-integration/\">Pardot\u003c/a> email templates.\u003c/td>\u003c/tr>\u003ctr>\u003ctd>SMS\u003c/td>\u003ctd>Set up \u003ca href=\"https://help.surveymonkey.com/en/getfeedback/salesforce/salesforce-sms-invitations/\">SMS survey invitations\u003c/a> with Salesforce. We create the outbound message that you can attach to a Flow in Salesforce.\u003c/td>\u003c/tr>\u003ctr>\u003ctd>Website\u003c/td>\u003ctd>Show your survey in Salesforce sites and chats. You can:\u003cbr>- Show at the \u003ca href=\"https://help.surveymonkey.com/en/getfeedback/channels/salesforce-post-chat-survey/\" data-type=\"URL\" data-id=\"https://help.surveymonkey.com/en/getfeedback/channels/salesforce-post-chat-survey/\">end of a Salesforce chat\u003c/a>.\u003cbr>- Embed in your Salesforce \u003ca href=\"https://help.surveymonkey.com/en/getfeedback/salesforce/salesforce-communities-overlay/\">community or knowledge base\u003c/a>.\u003c/td>\u003c/tr>\u003c/tbody>\u003c/table>\u003c/figure>","atts":{"align":"center","hasFixedLayout":false,"headerBackgroundColor":"color8","headerTextColor":"color1","showAuth":"all"}},{"type":"mds/heading","atts":{"anchorLink":"merge-fields","backgroundColor":"","content":"8. Add Merge Fields to Track Responses","fontSize":"","indentationLevel":0,"level":2,"marginBottom":"none","marginTop":"md","paddingBottom":"none","paddingTop":"none","sectionTitle":"Add Merge Fields to Track Responses","showAuth":"all","textAlign":"left","textColor":"color1"}},{"type":"mds/paragraph","atts":{"align":"left","backgroundColor":"","content":"Add \u003ca href=\"https://help.surveymonkey.com/en/getfeedback/channels/merge-fields/\">merge fields\u003c/a> to track information about your respondents. Merge fields tie data from Salesforce, such as Contact ID, to your survey responses. You can also map this data back to Salesforce with your responses.","dropCap":false,"fontSize":"size-5","showAuth":"all","textColor":"color1"}},{"type":"mds/list","atts":{"className":"","ordered":false,"paddingBottom":"default","paddingTop":"default","showAuth":"all","start":1,"textColor":"color1"},"blocks":[{"type":"mds/list-item","atts":{"content":"If you use Salesforce Automation, Send to List, or Visualforce email templates, you can choose the fields you want to add. We’ll format the survey link for you.","showAuth":"all"}},{"type":"mds/list-item","atts":{"content":"If you use the survey link or export an HTML email template, you can add merge fields using our \u003ca href=\"https://help.surveymonkey.com/en/getfeedback/builder/link-builder/#salesforce\">Salesforce link builder\u003c/a>.","showAuth":"all"}}]},{"type":"mds/paragraph","atts":{"align":"left","backgroundColor":"","content":"Learn more about \u003ca href=\"https://help.surveymonkey.com/en/getfeedback/salesforce/salesforce-merge-fields/\">Salesforce merge fields\u003c/a>.","dropCap":false,"fontSize":"size-5","showAuth":"all","textColor":"color1"}}],"product":"getfeedback","seo":{"canonical":"","keywords":"","meta_description":"","robots_index":"index","robots_follow":"follow","title":"Getting Started with GetFeedback for Salesforce | SurveyMonkey"},"primary_category":91,"author":{"name":"Anslie","image":"https://secure.gravatar.com/avatar/bc026b0cd40b041c5a4f11656bbb7e5a?s=50&r=g"},"images":{},"featured_image_alt":"","gfp_article_category":[{"id":91,"slug":"salesforce","name":"Salesforce","description":"","link":"https://help.surveymonkey.com/en/getfeedback/salesforce/","path":"/en/getfeedback/salesforce/","subcategories":[{"id":93,"slug":"salesforce-embed","name":"Embed in Salesforce","description":"","link":"https://help.surveymonkey.com/en/getfeedback/salesforce/#salesforce-embed","path":"/en/getfeedback/salesforce/"},{"id":95,"slug":"salesforce-automation","name":"Salesforce automation","description":"","link":"https://help.surveymonkey.com/en/getfeedback/salesforce/#salesforce-automation","path":"/en/getfeedback/salesforce/"}]}],"related_posts":[{"id":18510,"type":"gfp_article","title":"Sharing and Transferring Surveys","link":"https://help.surveymonkey.com/en/getfeedback/account/sharing-surveys/","path":"/en/getfeedback/account/sharing-surveys/","date":"2023-12-08T12:43:16","date_modified":"2024-01-22T16:17:41","excerpt":"Share your survey with a team member, or transfer it to a new owner.","product":"getfeedback","images":{},"featured_image_alt":""},{"id":17091,"type":"gfp_article","title":"Error: “No such column” in Salesforce","link":"https://help.surveymonkey.com/en/getfeedback/salesforce/salesforce-column-error/","path":"/en/getfeedback/salesforce/salesforce-column-error/","date":"2023-09-25T09:03:57","date_modified":"2023-09-25T09:03:57","excerpt":"When creating field mappings, you get an error in Salesforce that “No such column” exists on an object. To resolve this, make sure you have permission to create, read, and update the field in Salesforce.","product":"getfeedback","images":{},"featured_image_alt":""},{"id":12927,"type":"gfp_article","title":"Getting Started with In-App Feedback","link":"https://help.surveymonkey.com/en/getfeedback/channels/getting-started-with-in-app-feedback/","path":"/en/getfeedback/channels/getting-started-with-in-app-feedback/","date":"2023-04-19T12:37:22","date_modified":"2024-01-22T16:19:56","excerpt":"Learn how to create passive and active surveys and install them in your app. You’ll need help from your development team to install the surveys in your app. Then, you can edit your surveys at any time.","product":"getfeedback","images":{},"featured_image_alt":""}]}},"taxonomy":{"currentPage":1,"loadingPosts":false,"posts":[],"queryParams":{},"taxonomyData":{},"totalPages":0,"totalPosts":0}}; window.__RECAPTCHA_SITE_KEY__ = "6LfG3rIUAAAAAB8EKgW6xnZD1DvqTwvK5Sx9y8DR"; window.__SIGNALFX_RUM_TOKEN__ = 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