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Text Platform | Open Chat Widget API

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Program<!-- --> <svg width="24" height="24" viewBox="0 0 24 24" fill="none" xmlns="http://www.w3.org/2000/svg"><g clip-path="url(#a)" stroke="currentColor" stroke-width="1" stroke-linecap="round" stroke-linejoin="round"><path d="m7 10 5 5M17 10l-5 5"></path></g><defs><clipPath id="a"><path fill="#fff" d="M24 0v24H0V0z"></path></clipPath></defs></svg></span><div data-show="false" class="Dropdown_wrapper__4eJOS"><div class="Dropdown_content__DXngp"><ul class="Dropdown_list__Zbb83"><li><a href="/developer-program"><svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" fill="none" viewBox="0 0 24 24"><g stroke="#000" stroke-linecap="round" stroke-linejoin="round" stroke-width="2" clip-path="url(#clip0_4970_23248)"><path d="m21 21.5-4.023-4.023M4.026 14.216a7.016 7.016 0 0 0 7.69 3.07 7.012 7.012 0 0 0 5.217-7.744 7 7 0 0 0-7.118-6.035 7.021 7.021 0 0 0-6.821 6.385"></path><path d="M1.686 6.516 2.72 10.38l3.864-1.035"></path></g><defs><clipPath id="clip0_4970_23248"><path 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fill="none" viewBox="0 0 24 24"><g stroke="#1B1B20" stroke-linecap="round" stroke-linejoin="round" stroke-width="2" clip-path="url(#clip0_4970_23284)"><path d="M3 12.06h1m8-9v1m8 8h1M5.6 5.66l.7.7m12.1-.7-.7.7M9 15.665a4.79 4.79 0 0 1-1.773-2.399 4.58 4.58 0 0 1 .03-2.937 4.8 4.8 0 0 1 1.82-2.366A5.158 5.158 0 0 1 12 7.06c1.05 0 2.072.315 2.924.902a4.8 4.8 0 0 1 1.82 2.366 4.58 4.58 0 0 1 .029 2.937A4.79 4.79 0 0 1 15 15.665c-.39.37-.684.822-.858 1.32-.174.498-.409 1.548-.409 1.548l-.365 2.796c-.375.358-.838.61-1.368.61-.53 0-1.399-.61-1.399-.61l-.243-2.796s-.326-1.05-.5-1.548A3.327 3.327 0 0 0 9 15.665ZM10.258 17.705h3.486M10.63 19.53h2.768M10.63 20.777h2.768"></path></g><defs><clipPath id="clip0_4970_23284"><path fill="#fff" d="M0 0h24v24H0z"></path></clipPath></defs></svg><div><span>App Ideas</span><small>Discover real app ideas from LiveChat customers to guarantee the success of your app</small></div></a></li><li><a href="https://www.text.com/marketplace/"><svg 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Mining and Natural Language Processing: Transforming Text into Value</span></a></li><li><a href="/resource-center/updates/developer-starter-pack"><span>Developer Starter Pack: The Most Useful Resources to Start Building Apps</span></a></li><li><a href="/resource-center/updates/how-to-make-money-coding"><span>How to Make Money Coding: Strategies for 2024</span></a></li></ul></div></div></div></div></div></div></li><li tabindex="0"><span class="Menu_item__34Yok" data-active="false">Documentation<!-- --> <svg width="24" height="24" viewBox="0 0 24 24" fill="none" xmlns="http://www.w3.org/2000/svg"><g clip-path="url(#a)" stroke="currentColor" stroke-width="1" stroke-linecap="round" stroke-linejoin="round"><path d="m7 10 5 5M17 10l-5 5"></path></g><defs><clipPath id="a"><path fill="#fff" d="M24 0v24H0V0z"></path></clipPath></defs></svg></span><div data-show="false" class="Dropdown_wrapper__4eJOS"><div class="Dropdown_content__DXngp"><ul class="Dropdown_list__Zbb83"><li><a href="https://platform.text.com/docs/getting-started/"><svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" fill="none" viewBox="0 0 24 24"><g stroke="#1B1B20" stroke-linecap="round" stroke-linejoin="round" stroke-width="2" clip-path="url(#clip0_4969_22659)"><path d="M4 13a8 8 0 0 1 7 7 6 6 0 0 0 3-5 9 9 0 0 0 6-8 3 3 0 0 0-3-3 9 9 0 0 0-8 6 6 6 0 0 0-5 3"></path><path d="M7 14a6 6 0 0 0-3 6 6 6 0 0 0 6-3M15 10a1 1 0 1 0 0-2 1 1 0 0 0 0 2Z"></path></g><defs><clipPath id="clip0_4969_22659"><path fill="#fff" d="M0 0h24v24H0z"></path></clipPath></defs></svg><div><span>Getting Started</span><small>Learn how the Platform can help you grow your business</small></div></a></li><li><a href="https://platform.text.com/docs/authorization/"><svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" fill="none" viewBox="0 0 24 24"><g stroke="#000" stroke-linecap="round" stroke-linejoin="round" stroke-width="2" clip-path="url(#clip0_4969_22666)"><path d="M4 5a1 1 0 0 1 1-1h14a1 1 0 0 1 1 1v14a1 1 0 0 1-1 1H5a1 1 0 0 1-1-1V5ZM4 8h16M8 4v4"></path><path d="M9.5 14.5 11 16l3-3"></path></g><defs><clipPath id="clip0_4969_22666"><path fill="#fff" d="M0 0h24v24H0z"></path></clipPath></defs></svg><div><span>Authorization</span><small>The ultimate guide about authorization flows you can implement in integrations</small></div></a></li><li><a href="https://platform.text.com/docs/messaging/"><svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" fill="none" viewBox="0 0 24 24"><g stroke="#1B1B20" stroke-linecap="round" stroke-linejoin="round" stroke-width="2" clip-path="url(#clip0_4969_22678)"><path d="M4 19.5V8.397c0-.769.316-1.505.879-2.049A3.055 3.055 0 0 1 7 5.5h10c.796 0 1.559.305 2.121.848.563.544.879 1.28.879 2.049v5.793c0 .768-.316 1.505-.879 2.048a3.055 3.055 0 0 1-2.121.848H8L4 19.5Zm8-8.5v.01M8 11v.01m8-.01v.01"></path></g><defs><clipPath id="clip0_4969_22678"><path fill="#fff" d="M0 0h24v24H0z"></path></clipPath></defs></svg><div><span>Messaging</span><small>Learn about concepts like chat, thread, and routing, all essential to understanding Messaging API</small></div></a></li><li><a href="https://platform.text.com/docs/extending-agent-app/"><svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" fill="none" viewBox="0 0 24 24"><g stroke="#1B1B20" stroke-linecap="round" stroke-linejoin="round" stroke-width="2" clip-path="url(#clip0_4969_21086)"><path d="m18.044 22-3.558-2.083h-8.3c-.315 0-.616-.108-.839-.301A.963.963 0 0 1 5 18.889v-6.166c0-.272.125-.534.347-.726.223-.193.524-.301.839-.301h10.672c.314 0 .616.108.838.3a.964.964 0 0 1 .348.727V22ZM11.522 9.087a3.043 3.043 0 1 0 0-6.087 3.043 3.043 0 0 0 0 6.087Z"></path></g><defs><clipPath id="clip0_4969_21086"><path fill="#fff" d="M0 0h24v24H0z"></path></clipPath></defs></svg><div><span>Agent App</span><small>Extend the LiveChat or HelpDesk App with widgets, buttons, and other UI elements</small></div></a></li><li><a href="https://platform.text.com/docs/extending-chat-widget/"><svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" fill="none" viewBox="0 0 24 24"><g stroke="#1B1B20" stroke-linecap="round" stroke-linejoin="round" stroke-width="2" clip-path="url(#clip0_4969_22702)"><path d="m22 14-3.546-2h-8.272a1.3 1.3 0 0 1-.836-.293A.929.929 0 0 1 9 11V5a.93.93 0 0 1 .346-.707c.222-.188.522-.293.836-.293h10.636a1.3 1.3 0 0 1 .836.293A.93.93 0 0 1 22 5v9Zm-8 .546v1.818a.87.87 0 0 1-.293.642c-.187.17-.442.267-.707.267H6L3 19.5v-8.59a.87.87 0 0 1 .293-.644C3.48 10.096 3.735 10 4 10h2"></path></g><defs><clipPath id="clip0_4969_22702"><path fill="#fff" d="M0 0h24v24H0z"></path></clipPath></defs></svg><div><span>Chat Widget</span><small>Make use of Moments and Rich messages, and build custom solutions inside the Chat Widget</small></div></a></li><li><a href="https://platform.text.com/docs/management/"><svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" fill="none" viewBox="0 0 24 24"><g clip-path="url(#clip0_4969_22713)"><path stroke="#1B1B20" stroke-linecap="round" stroke-linejoin="round" stroke-width="2" d="M12 20.5a9 9 0 1 0 0-18 9 9 0 0 0 0 18ZM12 13.5v6M9.999 11.468 3.5 10.5M14 11.468l6.498-.968"></path><circle cx="12" cy="11.5" r="3" fill="#1B1B20"></circle></g><defs><clipPath id="clip0_4969_22713"><path fill="#fff" d="M0 0h24v24H0z"></path></clipPath></defs></svg><div><span>Management</span><small>Use the Configuration API for management actions to set up bot agents, webhooks, and properties</small></div></a></li><li><a href="https://platform.text.com/docs/data-reporting/"><svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" fill="none" viewBox="0 0 24 24"><g stroke="#1B1B20" stroke-linecap="round" stroke-linejoin="round" stroke-width="2" clip-path="url(#clip0_4969_22726)"><path d="M19.056 4H3.944C3.423 4 3 4.448 3 5v10c0 .552.423 1 .944 1h15.112c.521 0 .944-.448.944-1V5c0-.552-.423-1-.944-1ZM2 19h19M3.035 16 2 19M20 16l1 3"></path><path d="m7 12 3-3 2 2 3-3"></path></g><defs><clipPath id="clip0_4969_22726"><path fill="#fff" d="M0 0h24v24H0z"></path></clipPath></defs></svg><div><span>Data &amp; Reporting</span><small>Extract data from your LiveChat Reports to perform an in-depth data analysis</small></div></a></li><li><a href="https://platform.text.com/docs/monetization/"><svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" fill="none" viewBox="0 0 24 24"><g stroke="#000" stroke-linecap="round" stroke-linejoin="round" stroke-width="2" clip-path="url(#clip0_4969_22739)"><path d="M9 14c0 1.657 2.686 3 6 3s6-1.343 6-3-2.686-3-6-3-6 1.343-6 3Z"></path><path d="M9 14v4c0 1.656 2.686 3 6 3s6-1.344 6-3v-4M3 6c0 1.072 1.144 2.062 3 2.598s4.144.536 6 0c1.856-.536 3-1.526 3-2.598 0-1.072-1.144-2.062-3-2.598s-4.144-.536-6 0C4.144 3.938 3 4.928 3 6Z"></path><path d="M3 6v10c0 .888.772 1.45 2 2"></path><path d="M3 11c0 .888.772 1.45 2 2"></path></g><defs><clipPath id="clip0_4969_22739"><path fill="#fff" d="M0 0h24v24H0z"></path></clipPath></defs></svg><div><span>Monetization</span><small>Discover how to monetize your apps and generate passive income</small></div></a></li></ul><div class="Dropdown_news__xvRKZ"><div class="Dropdown_newsContent__h9PMH"><div class="Dropdown_newsHeader__gWU2C"><a href="https://platform.text.com/docs/management/changelog#bots-1"><img alt="Read about Bot templates" fetchPriority="high" width="287" height="160" decoding="async" data-nimg="1" style="color:transparent" srcSet="/_next/image?url=%2Fimages%2Fheader-documentation.png&amp;w=384&amp;q=75 1x, /_next/image?url=%2Fimages%2Fheader-documentation.png&amp;w=640&amp;q=75 2x" src="/_next/image?url=%2Fimages%2Fheader-documentation.png&amp;w=640&amp;q=75"/></a></div><div class="Dropdown_newsMain__pPHp0"><a class="Dropdown_newsArticle___Hg9q" href="https://platform.text.com/docs/management/changelog#bots-1"><p class="text-bold">New bots mechanism: Bot templates</p><p>Discover our new, more optimal way to create and manage bots in your apps with bot templates. Available from the v3.5 of the Configuration API.</p><span>Read <svg xmlns="http://www.w3.org/2000/svg" width="12" height="12" fill="none" viewBox="0 0 24 24"><g stroke="currentColor" stroke-linecap="round" stroke-linejoin="round" stroke-width="2" clip-path="url(#a)"><path d="M5 12h14m-4 4 4-4m-4-4 4 4"></path></g><defs><clipPath id="a"><path fill="currentColor" d="M0 0h24v24H0z"></path></clipPath></defs></svg></span></a><a class="Dropdown_discordBtn__yapi9" href="https://discord.com/invite/gRzwSaCxg4" target="_blank" rel="noreferrer noopener">Join Discord community<!-- --> <svg xmlns="http://www.w3.org/2000/svg" width="40" height="40" viewBox="0 0 48 48" fill="none"><path fill="currentColor" d="M35.454 14.01A28.141 28.141 0 0 0 28.646 12a18.241 18.241 0 0 0-.872 1.701 26.594 26.594 0 0 0-7.545 0A17.76 17.76 0 0 0 19.346 12a28.046 28.046 0 0 0-6.813 2.015C8.224 20.132 7.056 26.097 7.64 31.978a27.914 27.914 0 0 0 8.35 4.02 19.315 19.315 0 0 0 1.788-2.768 18.084 18.084 0 0 1-2.816-1.287c.236-.165.467-.337.69-.513 5.43 2.386 11.33 2.386 16.695 0 .226.177.457.348.69.513a18.04 18.04 0 0 1-2.82 1.29A19.238 19.238 0 0 0 32.004 36a27.86 27.86 0 0 0 8.355-4.022c.685-6.817-1.17-12.728-4.906-17.968ZM18.518 28.361c-1.63 0-2.967-1.43-2.967-3.17 0-1.741 1.309-3.174 2.967-3.174 1.659 0 2.995 1.43 2.967 3.174.003 1.74-1.308 3.17-2.967 3.17Zm10.964 0c-1.63 0-2.967-1.43-2.967-3.17 0-1.741 1.308-3.174 2.967-3.174 1.658 0 2.995 1.43 2.967 3.174 0 1.74-1.309 3.17-2.967 3.17Z"></path></svg></a></div></div></div></div></div></li></ul></nav></div><div data-focus-guard="true" tabindex="-1" style="width:1px;height:0px;padding:0;overflow:hidden;position:fixed;top:1px;left:1px"></div></div><a class="cta cta--primary" href="https://accounts.livechat.com/?client_id=49aba739e5310548611ec9a209f7ac03&amp;redirect_uri=https%3A%2F%2Fplatform.text.com%2Fconsole%2F&amp;response_type=token&amp;source_id=header_cta&amp;source_type=website&amp;source_url=https%3a%2f%2fplatform.text.com/open-chat-widget">Start building</a></div></header><main><section class="hero_heroSection___9uXt"><div class="hero_heroContainer__OcZTH"><div class="hero_heroText__1FJJ8"><img alt="calendar icon" loading="lazy" width="60" height="60" decoding="async" data-nimg="1" style="color:transparent" srcSet="/_next/image?url=%2Fimages%2Fcalendar.png&amp;w=64&amp;q=75 1x, /_next/image?url=%2Fimages%2Fcalendar.png&amp;w=128&amp;q=75 2x" src="/_next/image?url=%2Fimages%2Fcalendar.png&amp;w=128&amp;q=75"/><img alt="letter icon" loading="lazy" width="60" height="60" decoding="async" data-nimg="1" style="color:transparent" srcSet="/_next/image?url=%2Fimages%2Fletter.png&amp;w=64&amp;q=75 1x, /_next/image?url=%2Fimages%2Fletter.png&amp;w=128&amp;q=75 2x" src="/_next/image?url=%2Fimages%2Fletter.png&amp;w=128&amp;q=75"/><img alt="avatar icon" loading="lazy" width="50" height="50" decoding="async" data-nimg="1" style="color:transparent" srcSet="/_next/image?url=%2Fimages%2Focw-avatar-blue.png&amp;w=64&amp;q=75 1x, /_next/image?url=%2Fimages%2Focw-avatar-blue.png&amp;w=128&amp;q=75 2x" src="/_next/image?url=%2Fimages%2Focw-avatar-blue.png&amp;w=128&amp;q=75"/><img alt="avatar icon" loading="lazy" width="80" height="80" decoding="async" data-nimg="1" style="color:transparent" srcSet="/_next/image?url=%2Fimages%2Focw-avatar-oliwia.png&amp;w=96&amp;q=75 1x, /_next/image?url=%2Fimages%2Focw-avatar-oliwia.png&amp;w=256&amp;q=75 2x" src="/_next/image?url=%2Fimages%2Focw-avatar-oliwia.png&amp;w=256&amp;q=75"/><h1 class="text-8xl">Open Chat Widget</h1><p class="text-lg">A beautiful tool for creative designers<br/>and demanding developers</p><a class="cta cta--primary text-bold" href="#top-features">Read more</a></div><div class="hero_imagesGrid__dmkoQ"><img alt="Open Chat Widget card with maps" fetchPriority="high" width="313" height="258" decoding="async" data-nimg="1" style="color:transparent" srcSet="/_next/image?url=%2Fimages%2Focw-hero-1.png&amp;w=384&amp;q=75 1x, /_next/image?url=%2Fimages%2Focw-hero-1.png&amp;w=640&amp;q=75 2x" src="/_next/image?url=%2Fimages%2Focw-hero-1.png&amp;w=640&amp;q=75"/><img alt="Open Chat Widget schedule meeting card" fetchPriority="high" width="319" height="358" decoding="async" data-nimg="1" style="color:transparent" srcSet="/_next/image?url=%2Fimages%2Focw-hero-2.png&amp;w=384&amp;q=75 1x, /_next/image?url=%2Fimages%2Focw-hero-2.png&amp;w=640&amp;q=75 2x" src="/_next/image?url=%2Fimages%2Focw-hero-2.png&amp;w=640&amp;q=75"/><img alt="Open Chat Widget email form" fetchPriority="high" width="319" height="275" decoding="async" data-nimg="1" style="color:transparent" srcSet="/_next/image?url=%2Fimages%2Focw-hero-3.png&amp;w=384&amp;q=75 1x, /_next/image?url=%2Fimages%2Focw-hero-3.png&amp;w=640&amp;q=75 2x" src="/_next/image?url=%2Fimages%2Focw-hero-3.png&amp;w=640&amp;q=75"/><img alt="Open Chat Widget API user subscribed" fetchPriority="high" width="319" height="406" decoding="async" data-nimg="1" style="color:transparent" srcSet="/_next/image?url=%2Fimages%2Focw-hero-4.png&amp;w=384&amp;q=75 1x, /_next/image?url=%2Fimages%2Focw-hero-4.png&amp;w=640&amp;q=75 2x" src="/_next/image?url=%2Fimages%2Focw-hero-4.png&amp;w=640&amp;q=75"/></div></div></section><section id="top-features" class="features_featuresSection__a3mVJ"><div class="features_featuresContainer__u2tFW"><h2 class="text-5xl">Top features overview</h2><div class="TopFeatures_container__HW8Aa"><div><h4 class="text-xl text-bold"><span class="text-accent--primary">&lt;iframe&gt;</span> Apps</h4><div><p>Dead-simple yet powerful way to brighten up your chat widget.<strong> Embed apps right into the conversation!</strong></p><a href="https://platform.text.com/docs/extending-chat-widget/chat-widget-moments/" class="cta cta--text text-xs text-bold">Read more<svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" fill="none" viewBox="0 0 24 24"><g stroke="currentColor" stroke-linecap="round" stroke-linejoin="round" stroke-width="2" clip-path="url(#a)"><path d="M5 12h14m-4 4 4-4m-4-4 4 4"></path></g><defs><clipPath id="a"><path fill="currentColor" d="M0 0h24v24H0z"></path></clipPath></defs></svg></a></div></div><div><h4 class="text-xl text-bold">JavaScript <br /><span class="text-accent--primary">API</span></h4><div><p>Chat widget is a part of <strong>online experience</strong>. Fine-tune its behaviour so it works as expected.</p><a href="https://platform.text.com/docs/extending-ui/extending-chat-widget/javascript-api/" class="cta cta--text text-xs text-bold">Read more<svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" fill="none" viewBox="0 0 24 24"><g stroke="currentColor" stroke-linecap="round" stroke-linejoin="round" stroke-width="2" clip-path="url(#a)"><path d="M5 12h14m-4 4 4-4m-4-4 4 4"></path></g><defs><clipPath id="a"><path fill="currentColor" d="M0 0h24v24H0z"></path></clipPath></defs></svg></a></div></div><div><h4 class="text-xl text-bold"><span class="text-accent--primary">Rich</span> Messages</h4><div><p>Go beyond plain text. Spice up your chats with <strong>playful, interactive elements</strong>.</p><a href="https://platform.text.com/docs/extending-ui/extending-chat-widget/rich-messages/" class="cta cta--text text-xs text-bold">Read more<svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" fill="none" viewBox="0 0 24 24"><g stroke="currentColor" stroke-linecap="round" stroke-linejoin="round" stroke-width="2" clip-path="url(#a)"><path d="M5 12h14m-4 4 4-4m-4-4 4 4"></path></g><defs><clipPath id="a"><path fill="currentColor" d="M0 0h24v24H0z"></path></clipPath></defs></svg></a></div></div></div></div></section><section class="get-package_getPackageSection__fUey4"><div class="get-package_getPackageContainer__14_gv"><h2 class="text-5xl text-center mb-10">Get <span class="text-accent--primary">the whole</span> package</h2><div class="get-package_cards__JaO_H"><div class="FeatureCard_featureCard__Mgteu bg-dark--tertiary FeatureCard_vertical__60pBZ"><div class="FeatureCard_textContent__X7GdD"><h3 class="text-xl text-bold mb-5">One elegant Chat Widget for<br /> a multitude of use cases</h3><p class="text-base">Embed it on a website, an e-commerce store, web or mobile apps. Provide one, unified, and pleasing point of contact for customers across all interfaces.</p></div><img alt="Chat widget for a multitude of use cases" loading="lazy" width="674" height="382" decoding="async" data-nimg="1" style="color:transparent" srcSet="/_next/image?url=%2Fimages%2Focw-card-1.png&amp;w=750&amp;q=75 1x, /_next/image?url=%2Fimages%2Focw-card-1.png&amp;w=1920&amp;q=75 2x" src="/_next/image?url=%2Fimages%2Focw-card-1.png&amp;w=1920&amp;q=75"/></div><div class="FeatureCard_featureCard__Mgteu bg-dark--tertiary FeatureCard_vertical__60pBZ"><div class="FeatureCard_textContent__X7GdD"><h3 class="text-xl text-bold mb-5">Fully accessible</h3><p class="text-base">Chat Widget is now compliant with the WCAG 2.1 AA standard. Screen reader support, keyboard navigation, and color contrast adjustments will make your business more inclusive.</p></div><img alt="Chat widget for a multitude of use cases" loading="lazy" width="674" height="382" decoding="async" data-nimg="1" style="color:transparent" srcSet="/_next/image?url=%2Fimages%2Focw-card-2.png&amp;w=750&amp;q=75 1x, /_next/image?url=%2Fimages%2Focw-card-2.png&amp;w=1920&amp;q=75 2x" src="/_next/image?url=%2Fimages%2Focw-card-2.png&amp;w=1920&amp;q=75"/></div><div class="FeatureCard_featureCard__Mgteu bg-dark--tertiary FeatureCard_horizontal__MI_Fo"><div class="FeatureCard_textContent__X7GdD"><h3 class="text-xl text-bold mb-5">Mobile-first, performing<br /> better than ever</h3><p class="text-base">Our Chat Widget works like a charm on all mobile devices. On top of that, it’s lighter, works quicker, and it won’t slow down your website.</p></div><img alt="Chat widget for a multitude of use cases" loading="lazy" width="674" height="382" decoding="async" data-nimg="1" style="color:transparent" srcSet="/_next/image?url=%2Fimages%2Focw-card-3.png&amp;w=750&amp;q=75 1x, /_next/image?url=%2Fimages%2Focw-card-3.png&amp;w=1920&amp;q=75 2x" src="/_next/image?url=%2Fimages%2Focw-card-3.png&amp;w=1920&amp;q=75"/></div></div></div></section><section class="discover_discoverApiSection__zifTy"><div class="discover_discoverApiContainer__kDziL"><h2 class="text-5xl mb-10">Discover the <br/><span class="text-accent--primary">API possibilities</span></h2><div class="discover_cards__3eE8b"><div class="FeatureCard_featureCard__Mgteu bg-dark--tertiary FeatureCard_vertical__60pBZ"><div class="FeatureCard_textContent__X7GdD"><h3 class="text-xl text-bold mb-5">Build your own chat widget from scratch</h3><p class="text-base">We provide a powerful Customer SDK, which allows you to build all kinds of chat widgets – from very simple to sophisticated web apps. We use the same SDK to ship the native Widget!</p><a class="cta cta--text mt-7" href="https://platform.text.com/docs/extending-ui/extending-chat-widget/customer-sdk/">See the SDK docs<!-- --> <svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" fill="none" viewBox="0 0 24 24"><g stroke="currentColor" stroke-linecap="round" stroke-linejoin="round" stroke-width="2" clip-path="url(#a)"><path d="M5 12h14m-4 4 4-4m-4-4 4 4"></path></g><defs><clipPath id="a"><path fill="currentColor" d="M0 0h24v24H0z"></path></clipPath></defs></svg></a></div><img alt="Chat widget for a multitude of use cases" loading="lazy" width="674" height="382" decoding="async" data-nimg="1" style="color:transparent" srcSet="/_next/image?url=%2Fimages%2Focw-card-4.png&amp;w=750&amp;q=75 1x, /_next/image?url=%2Fimages%2Focw-card-4.png&amp;w=1920&amp;q=75 2x" src="/_next/image?url=%2Fimages%2Focw-card-4.png&amp;w=1920&amp;q=75"/></div><div class="FeatureCard_featureCard__Mgteu bg-dark--tertiary FeatureCard_vertical__60pBZ"><div class="FeatureCard_textContent__X7GdD"><h3 class="text-xl text-bold mb-5">JavaScript API Playground</h3><p class="text-base">See how easy it is to implement custom calls on the Chat Widget. The power is in your hands — perform simple actions that enrich the user flow or build an advanced custom experience from the ground up.</p><a class="cta cta--text mt-7" href="https://codesandbox.io/s/chat-widet-js-api-x32pg">Open Sandbox<!-- --> <svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" fill="none" viewBox="0 0 24 24"><g stroke="currentColor" stroke-linecap="round" stroke-linejoin="round" stroke-width="2" clip-path="url(#a)"><path d="M5 12h14m-4 4 4-4m-4-4 4 4"></path></g><defs><clipPath id="a"><path fill="currentColor" d="M0 0h24v24H0z"></path></clipPath></defs></svg></a></div><img alt="Chat widget for a multitude of use cases" loading="lazy" width="674" height="382" decoding="async" data-nimg="1" style="color:transparent" srcSet="/_next/image?url=%2Fimages%2Focw-card-5.png&amp;w=750&amp;q=75 1x, /_next/image?url=%2Fimages%2Focw-card-5.png&amp;w=1920&amp;q=75 2x" src="/_next/image?url=%2Fimages%2Focw-card-5.png&amp;w=1920&amp;q=75"/></div></div><div class="discover_discoverApiNumbers__nDj3j"><span class="counter_counter__WE83o text-10xl text-normal">0</span><div class="discover_discoverApiNumbersText__LHc6o"><p class="text-lg">times Chat Widget was displayed worldwide<br/>since you entered this page</p><div><h4 class="text-xl text-bold">Downloaded 1M times every three minutes</h4><p>Hundreds of thousands of websites use our widget to provide the best quality of customer care. Our servers handle millions of chats every week, all of which started in the same widget.</p></div></div></div></div><div></div></section><div class="experience_experienceWrapper__4H2_s"><div class="experience_experienceContainer__Bx9gU"><div class="experience_experienceGrid__bh6Wl"><div><h3 class="text-3xl">There&#x27;s no substitute for experience</h3></div><div><img alt="Shipped with SKDs" loading="lazy" width="72" height="72" decoding="async" data-nimg="1" style="color:transparent" src="/_next/static/media/puzzle.7dff863b.svg"/><h4 class="text-lg text-bold">Shipped with SDKs</h4><p>Get the same SDKs we build the native LiveChat Widget with. No private APIs!</p></div><div><img alt="Shipped with APIs" loading="lazy" width="72" height="72" decoding="async" data-nimg="1" style="color:transparent" src="/_next/static/media/cloud-computing.306051e5.svg"/><h4 class="text-lg text-bold">Equipped with APIs</h4><p>Chat Widget JavaScript APIs let you integrate it in your project.</p></div><div><img alt="+21 years in active development" loading="lazy" width="72" height="72" decoding="async" data-nimg="1" style="color:transparent" src="/_next/static/media/tool.3b316478.svg"/><h4 class="text-lg text-bold">+21 years in active<br/>development</h4><p>The very first version of our widget remembers 2002. Do you?</p></div></div></div></div><div class="tailored_tailorSection__PO_C_"><div class="tailored_tailorContainer__vnamM"><h2 class="text-5xl">Tailor our Widget<br/><span class="text-accent--primary">to your brand</span></h2><p class="text-lg">A chat widget is the company’s front desk. Make it look &amp; feel the<br/>way a company would like to be remembered. Be creative!</p><div class="tailored_carouselWrapper__hDmMy"><div class="Carousel_carouselContainer__EvT6o"><div class="Carousel_btnsContainer__XHFlB" role="tablist"><button class="Carousel_btn__0JiiA" data-active="true" aria-label="Make chatting effortless" aria-selected="true" role="tab">Simplify</button><button class="Carousel_btn__0JiiA" data-active="false" aria-label="Align the look &amp; feel with the brand" aria-selected="false" role="tab">Customize</button><button class="Carousel_btn__0JiiA" data-active="false" aria-label="Build new experiences with apps" aria-selected="false" role="tab">Build</button></div><div class="Carousel_gallery__yY90I" aria-atomic="false" aria-live="off"><div class="Carousel_item__dMdr8" role="tabpanel" data-testid="carousel-item" aria-labelledby="Make chatting effortless" data-show="true"><div class="Carousel_textContent__gM_OH"><h4 class="text-3xl">Make chatting effortless</h4><p class="text-lg">Standard forms feel like lots work. Make it quick &amp; easy for customers to pick meeting dates. They will thank you with a smile on their faces.</p></div><img alt="Make chatting effortless" loading="lazy" width="515" height="491" decoding="async" data-nimg="1" style="color:transparent" srcSet="/_next/image?url=%2Fimages%2Focw-carousel-1.png&amp;w=640&amp;q=75 1x, /_next/image?url=%2Fimages%2Focw-carousel-1.png&amp;w=1080&amp;q=75 2x" src="/_next/image?url=%2Fimages%2Focw-carousel-1.png&amp;w=1080&amp;q=75"/></div><div class="Carousel_item__dMdr8" role="tabpanel" data-testid="carousel-item" aria-labelledby="Align the look &amp; feel with the brand" data-show="false"><div class="Carousel_textContent__gM_OH"><h4 class="text-3xl">Align the look &amp; feel with the brand</h4><p class="text-lg">When you add a live chat to a website, it doesn&#x27;t have to be ordinary. Tailor it to your brand&#x27;s aesthetics and make it a standout feature that enhances your customers experience.</p></div><img alt="Align the look &amp; feel with the brand" loading="lazy" width="515" height="491" decoding="async" data-nimg="1" style="color:transparent" srcSet="/_next/image?url=%2Fimages%2Focw-carousel-2.png&amp;w=640&amp;q=75 1x, /_next/image?url=%2Fimages%2Focw-carousel-2.png&amp;w=1080&amp;q=75 2x" src="/_next/image?url=%2Fimages%2Focw-carousel-2.png&amp;w=1080&amp;q=75"/></div><div class="Carousel_item__dMdr8" role="tabpanel" data-testid="carousel-item" aria-labelledby="Build new experiences with apps" data-show="false"><div class="Carousel_textContent__gM_OH"><h4 class="text-3xl">Build new experiences with apps</h4><p class="text-lg">Embed literally anything right into the conversation. Present customers with games, special forms or drawing boards. It’s up to you what’s inside the iframe.</p></div><img alt="Build new experiences with apps" loading="lazy" width="515" height="491" decoding="async" data-nimg="1" style="color:transparent" srcSet="/_next/image?url=%2Fimages%2Focw-carousel-3.png&amp;w=640&amp;q=75 1x, /_next/image?url=%2Fimages%2Focw-carousel-3.png&amp;w=1080&amp;q=75 2x" src="/_next/image?url=%2Fimages%2Focw-carousel-3.png&amp;w=1080&amp;q=75"/></div></div></div></div><div><div class="tailored_prefooterContainer__BhOCn"><div><h3 class="text-3xl">Build a chatting experience that matches your brand</h3><div class="tailored_prefooterBtns__nOZdL"><a class="cta cta--primary text-bold" href="https://accounts.livechat.com/?client_id=49aba739e5310548611ec9a209f7ac03&amp;redirect_uri=https%3A%2F%2Fplatform.text.com%2Fconsole%2F&amp;response_type=token&amp;source_id=tailor_section_cta&amp;source_type=website&amp;source_url=https%3a%2f%2fplatform.text.com">Start building now</a><a class="cta cta--secondary text-bold" href="/#explore">Explore API</a></div></div><img alt="Build chatting experience" loading="lazy" width="733" height="403" decoding="async" data-nimg="1" style="color:transparent" srcSet="/_next/image?url=%2Fimages%2Fbuild-chatting-experience.png&amp;w=750&amp;q=75 1x, /_next/image?url=%2Fimages%2Fbuild-chatting-experience.png&amp;w=1920&amp;q=75 2x" src="/_next/image?url=%2Fimages%2Fbuild-chatting-experience.png&amp;w=1920&amp;q=75"/></div></div></div><div></div></div></main><footer class="Footer_footer__sxRGf"><div class="Footer_footerContainer__PEFhJ"><div class="Footer_linksContainer__vHxJv"><div class="Logo_logo__qJoXP"><a href="https://www.text.com">text<span class="Logo_carrier__M0Xba">|</span></a></div><div class="Footer_linksGrid__V2KRj"><div><p class="text-sm text-bold">Services</p><a class="text-sm" href="https://developers.livechat.com/programmable-chat/">Programmable Chat</a><a class="text-sm" href="/open-chat-widget">Open Chat Widget</a><a class="text-sm" 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href="https://accounts.livechat.com/?client_id=49aba739e5310548611ec9a209f7ac03&amp;redirect_uri=https%3A%2F%2Fplatform.text.com%2Fconsole%2F&amp;response_type=token&amp;source_id=footer_cta_button&amp;source_type=website&amp;source_url=https%3a%2f%2fplatform.text.com/open-chat-widget" target="_blank">Go to Console</a></div><div class="Footer_socialIcons__uqQtT"><a aria-label="Go to LiveChat Twitter account" href="https://twitter.com/TextPlatform"><svg xmlns="http://www.w3.org/2000/svg" width="21" height="20" fill="none"><g clip-path="url(#xA)"><path fill="currentColor" d="M12.498 8.464 20.316 0h-1.853l-6.788 7.35L6.253 0H0l8.199 11.114L0 19.99h1.853l7.168-7.761 5.726 7.76H21L12.497 8.465ZM9.96 11.211l-.83-1.106-6.61-8.806h2.846L10.7 8.406l.83 1.106 6.934 9.238h-2.846L9.96 11.212Z"></path></g><defs><clipPath id="xA"><path fill="#767680" d="M0 0h21v20H0z"></path></clipPath></defs></svg></a><a aria-label="Go to LiveChat LinkedIn account" href="https://www.linkedin.com/company/livechat/"><svg width="21" height="20" viewBox="0 0 21 20" fill="none" xmlns="http://www.w3.org/2000/svg"><path fill-rule="evenodd" clip-rule="evenodd" d="M17.5432 17.0421h-2.9658v-4.6422c0-1.1066-.02-2.52998-1.5423-2.52998-1.5423 0-1.7779 1.20668-1.7779 2.45108v4.7211H8.29368V7.4977h2.84242v1.30444h.0411c.3967-.74999 1.3634-1.5411 2.8068-1.5411 3.0047 0 3.5592 1.97555 3.5592 4.54666v5.2344ZM4.94915 6.1944c-.95332 0-1.7222-.77111-1.7222-1.72111 0-.94889.76888-1.72 1.7222-1.72.94776 0 1.71886.77111 1.71886 1.72 0 .95-.7711 1.72111-1.71886 1.72111ZM3.46244 17.0422h2.97008V7.49776H3.46244v9.54444ZM19.0199 0H1.97453C1.16115 0 .5.645556.5 1.44222V18.5567C.5 19.3533 1.16115 20 1.97453 20H19.0199c.8156 0 1.4801-.6467 1.4801-1.4433V1.44222C20.5.645556 19.8355 0 19.0199 0Z" fill="#767680"></path></svg></a><a aria-label="Go to LiveChat Facebook account" href="https://www.facebook.com/livechat/"><svg width="21" height="20" viewBox="0 0 21 20" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M20.5 10.0608c0-5.53975-4.4766-10.02955-10-10.02955-5.52344 0-10 4.4898-10 10.02955 0 5.007 3.65625 9.1559 8.4375 9.9081V12.96H6.39844v-2.8992H8.9375V7.85118c0-2.51327 1.4922-3.90213 3.7773-3.90213 1.0938 0 2.2383.19589 2.2383.19589v2.46822h-1.2617c-1.2422 0-1.6289.77376-1.6289 1.56712v1.88052h2.7734l-.4433 2.8992h-2.3301v7.0089c4.7813-.7522 8.4375-4.9011 8.4375-9.9081Z" fill="#767680"></path></svg></a><a aria-label="Go to LiveChat Youtube channel" href="https://www.youtube.com/@LiveChatInsider"><svg width="21" height="20" viewBox="0 0 21 20" fill="none" xmlns="http://www.w3.org/2000/svg"><path fill-rule="evenodd" clip-rule="evenodd" d="m8.43499 12.989-.00062-5.63604 5.40373 2.82774-5.40311 2.8083ZM20.3 6.37636s-.1956-1.3822-.795-1.99087c-.7606-.79924-1.6131-.803-2.0038-.84938-2.7987-.2031-6.9968-.2031-6.9968-.2031h-.0088s-4.1981 0-6.99685.2031c-.39125.04638-1.24313.05014-2.00438.84938C.895 4.99416.7 6.37636.7 6.37636S.5 7.99989.5 9.62281v1.52199c0 1.6235.2 3.2464.2 3.2464s.195 1.3822.79437 1.9909c.76125.7992 1.76063.7742 2.20563.8575 1.6.1542 6.8.2019 6.8.2019s4.2025-.0063 7.0012-.2094c.3907-.047 1.2432-.0508 2.0038-.85.5994-.6087.795-1.9909.795-1.9909s.2-1.6229.2-3.2464V9.62281c0-1.62292-.2-3.24645-.2-3.24645Z" fill="#767680"></path></svg></a><a aria-label="Go to LiveChat Github account" href="https://github.com/livechat/"><svg width="21" height="20" viewBox="0 0 21 20" fill="none" xmlns="http://www.w3.org/2000/svg"><path fill-rule="evenodd" clip-rule="evenodd" d="M19.1586 5.10534c-.8943-1.57057-2.1072-2.81399-3.6392-3.73055C13.9871.458185 12.3144 0 10.4999 0 8.68569 0 7.01238.458325 5.48046 1.37479c-1.53216.91651-2.74507 2.15998-3.6393 3.73055C.947068 6.67587.5 8.39089.5 10.2504c0 2.2336.63574 4.2422 1.90753 6.0262 1.27166 1.7841 2.91445 3.0186 4.92824 3.7037.23441.0446.40794.0133.52077-.0933.11287-.1066.16924-.2403.16924-.4002 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xmlns="http://www.w3.org/2000/svg"><path d="M10.5 20c5.5228 0 10-4.4772 10-10 0-5.52285-4.4772-10-10-10C4.97715 0 .5 4.47715.5 10c0 5.5228 4.47715 10 10 10Z" fill="#767680"></path><path d="M14.2539 6.45124c-.7001-.33352-1.4487-.57592-2.2314-.71394-.0961.17694-.2084.41492-.2858.60424-.832-.12739-1.6563-.12739-2.47303 0-.07741-.18932-.19226-.4273-.28924-.60424-.7835.13802-1.53298.38131-2.23311.71571-1.41218 2.17273-1.795 4.29149-1.60359 6.38019.93663.7122 1.84434 1.1448 2.73673 1.4279.22033-.3088.41684-.637.58613-.9829-.32241-.1247-.63122-.2787-.923-.4574.07741-.0584.15312-.1194.22628-.1822 1.77968.8475 3.71333.8475 5.47173 0 .074.0628.1498.1238.2263.1822-.2926.1796-.6023.3335-.9247.4583.1693.345.365.6741.5861.9828.8933-.2831 1.8018-.7157 2.7385-1.4287.2246-2.4213-.3837-4.52063-1.6079-6.38196ZM8.70305 11.5487c-.53424 0-.97236-.5078-.97236-1.1262 0-.61838.42876-1.12706.97236-1.12706.54361 0 .98172.50778.97237 1.12706.00084.6184-.42876 1.1262-.97237 1.1262Zm3.59345 0c-.5343 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