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<!DOCTYPE html><html data-wf-domain="www.ridebeam.com" data-wf-page="65365a5d3417ac1f08889aa9" data-wf-site="6359ec4f04fcf66992b2006a" data-wf-collection="65365a5d3417ac1f088899b3" data-wf-item-slug="english"><head><meta charset="utf-8"/><title>Cookie Policy - English</title><meta content="width=device-width, initial-scale=1" name="viewport"/><meta content="G-8MCX08VNYM" name="google-site-verification"/><link href="https://cdn.prod.website-files.com/6359ec4f04fcf66992b2006a/css/ride-beam-v2.webflow.fd37f62b7.min.css" rel="stylesheet" type="text/css"/><link href="https://fonts.googleapis.com" rel="preconnect"/><link href="https://fonts.gstatic.com" rel="preconnect" crossorigin="anonymous"/><script src="https://ajax.googleapis.com/ajax/libs/webfont/1.6.26/webfont.js" type="text/javascript"></script><script type="text/javascript">WebFont.load({ google: { families: ["Poppins:300,300italic,regular,italic,500,500italic,600,600italic,700,700italic,800,800italic"] }});</script><script 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class `body-template` to body tag*/ .body-template .main-header {background:#483698 !important;} .body-template .main-header .main-logo {display:none;} .body-template .main-header .main-logo-white {opacity:1 !important;} /*Home Page*/ /*styling for cities map*/ .beam-map-item.is--show .find-beam-box { -webkit-transform:translate(0%, 0px); -ms-transform:translate(0%, 0px); transform:translate(0%, 0px); opacity:1; } .beams-global-map:hover .beams-map-inr { opacity: 1; -webkit-filter: sepia(0%); filter: sepia(0%); } .beams-global-map:hover .global_map_location {font-weight:600;transform:scale(1.3);} .beam-map-item:first-child .slider-arrow-wrapper .findbeam-prev-button, .beam-map-item:last-child .slider-arrow-wrapper .findbeam-next-button {opacity:0.5;} /*Cities Page*/ .case-studies-wrapper {pointer-events:none;} .c-map_dot {pointer-events:auto;} /* if no read btn case study*/ .c-map_location.true {margin-top:-19.8em;} /*Blog Page*/ .section-blog-banner {position: relative;} 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background:#7347FF; } /*Pagination*/ .fs-pagination ul {flex-wrap:wrap;} .beams-global-map:hover .global_map_location {transform:scale(1.2);} /*Cities Page*/ .c-map_location.true {margin-top:-289px;} /*Blog Page*/ .latest-blog-wrapper .latest-blog-list .latest-blog-item:first-child {width:100%} /*Download App Page*/ body.download-app-body .menu-icon.w-icon-nav-menu {color:#26213F !important;} body.download-app-body .main-header {background:#fff !important;} body.download-app-body .main-logo {opacity:1 !important;} body.download-app-body .main-logo-white {opacity:0 !important;} } /*Mobile Media CSS*/ @media only screen and (max-width:767px) { .mobile-hide-dots .slide-nav {display: none;} .w-slider-dot {width:10px;height:10px;} } </style></head><body class="body-template"><div class="main-header fixed-top"><div class="wrapper w-container"><div class="d-flex space-between align-center bg-transparent"><div class="desktop-only"><a href="/" class="logo-block w-inline-block"><img src="https://cdn.prod.website-files.com/6359ec4f04fcf66992b2006a/6359eec91f520c24c94cba4e_beam-logo%402x.webp" loading="lazy" width="Auto" height="Auto" alt="logo" class="main-logo"/><img src="https://cdn.prod.website-files.com/6359ec4f04fcf66992b2006a/636230114810444917c62eaf_beam-logo-white%402x.webp" loading="lazy" width="Auto" height="Auto" alt="beam logo" class="main-logo-white"/></a></div><div class="d-flex items-center _w-full"><div data-animation="default" data-collapse="medium" data-duration="400" data-easing="ease" data-easing2="ease" role="banner" class="bg-transparent w-nav"><nav role="navigation" class="w-nav-menu"><a href="https://partner.ridebeam.com/cities" class="link-nav w-nav-link">Cities</a><div data-hover="false" data-delay="0" class="w-dropdown"><div class="dropdown-toggle w-dropdown-toggle"><div class="w-icon-dropdown-toggle"></div><div>Partner</div></div><nav class="dropdown-list w-dropdown-list"><a href="https://partner.ridebeam.com/partners" class="dropdown-link w-dropdown-link">Partner with us</a><a href="https://partner.ridebeam.com/beam-booster" class="dropdown-link w-dropdown-link">#BeamBooster</a><a href="https://partner.ridebeam.com/beam-for-business" class="dropdown-link w-dropdown-link">#BeamForBusiness</a><a href="https://partner.ridebeam.com/beam-for-community" class="dropdown-link w-dropdown-link">#BeamForCommunity</a></nav></div><div data-hover="false" data-delay="0" class="w-dropdown"><div class="dropdown-toggle w-dropdown-toggle"><div class="w-icon-dropdown-toggle"></div><div>Rider</div></div><nav class="dropdown-list w-dropdown-list"><a href="/rider" class="dropdown-link w-dropdown-link">Ride with us</a><a href="/features" class="dropdown-link w-dropdown-link">Beam Features</a><a href="/beam-safe-academy?countries=Australia&cities=Adelaide" class="dropdown-link w-dropdown-link">Beam Safe Academy</a><a href="/beam-for-all" class="dropdown-link w-dropdown-link">#BeamForAll</a><a href="/rider-insurance" class="dropdown-link w-dropdown-link">Insurance</a><a href="#" class="dropdown-link w-dropdown-link">Beam Solo</a></nav></div><div data-hover="false" data-delay="0" class="w-dropdown"><div class="dropdown-toggle w-dropdown-toggle"><div class="w-icon-dropdown-toggle"></div><div>Careers</div></div><nav class="dropdown-list w-dropdown-list"><a href="/careers" class="dropdown-link w-dropdown-link">Life @ Beam</a><a href="/career-opportunities" class="dropdown-link w-dropdown-link">Job Opportunities</a><a href="/become-a-beam-marshal-or-mechanic" class="dropdown-link w-dropdown-link">Be a marshal or mechanic</a></nav></div><div data-hover="false" data-delay="0" class="w-dropdown"><div class="dropdown-toggle w-dropdown-toggle"><div class="w-icon-dropdown-toggle"></div><div>Company</div></div><nav class="dropdown-list w-dropdown-list"><a href="/download" class="dropdown-link w-dropdown-link">Download App</a><a href="/vehicles" class="dropdown-link w-dropdown-link">Vehicles</a><a href="https://partner.ridebeam.com/sustainability" class="dropdown-link w-dropdown-link">Sustainability</a><a href="/newsroom" class="dropdown-link w-dropdown-link">Newsroom</a><a href="/blog" class="dropdown-link w-dropdown-link">Blog</a></nav></div></nav></div><a href="/help" class="download-btn desktop-only w-button">Contact us</a><div data-w-id="587656dd-766c-237a-dedd-d19ee24dda53" data-animation="default" data-collapse="medium" data-duration="400" data-easing="ease" data-easing2="ease" role="banner" class="mobile-menu-main-nav w-nav"><div class="wrapper w-container"><a href="/" class="logo-block w-inline-block"><img src="https://cdn.prod.website-files.com/6359ec4f04fcf66992b2006a/6359eec91f520c24c94cba4e_beam-logo%402x.webp" loading="lazy" width="Auto" height="Auto" alt="logo" class="mobile-logo"/></a><nav role="navigation" class="mobile-nav-dropdown w-nav-menu"><a href="https://partner.ridebeam.com/cities" class="link-nav mobile-link-nav w-nav-link">Cities</a><div data-hover="false" data-delay="0" class="dropdown w-dropdown"><div class="dropdown-toggle tablet-color-dark-violet w-dropdown-toggle"><div class="w-icon-dropdown-toggle"></div><div>Partner</div></div><nav class="dropdown-list w-dropdown-list"><a href="https://partner.ridebeam.com/partners" class="dropdown-link w-dropdown-link">Partner with us</a><a href="https://partner.ridebeam.com/beam-booster" class="dropdown-link w-dropdown-link">#BeamBooster</a><a href="https://partner.ridebeam.com/beam-for-business" class="dropdown-link dropdown-last w-dropdown-link">#BeamForBusiness</a><a href="https://partner.ridebeam.com/beam-for-community" class="dropdown-link dropdown-last w-dropdown-link">#BeamForCommunity</a></nav></div><div data-hover="false" data-delay="0" class="dropdown w-dropdown"><div class="dropdown-toggle tablet-color-dark-violet w-dropdown-toggle"><div class="w-icon-dropdown-toggle"></div><div>Rider</div></div><nav class="dropdown-list w-dropdown-list"><a href="/rider" class="dropdown-link w-dropdown-link">Ride with us</a><a href="/features" class="dropdown-link w-dropdown-link">Beam Features</a><a href="https://www.ridebeam.com/beam-safe-academy?countries=Australia&cities=Adelaide" class="dropdown-link w-dropdown-link">Beam Safe Academy</a><a href="/beam-for-all" class="dropdown-link w-dropdown-link">#BeamForAll</a><a href="/rider-insurance" class="dropdown-link w-dropdown-link">Insurance</a></nav></div><div data-hover="false" data-delay="0" class="dropdown w-dropdown"><div class="dropdown-toggle tablet-color-dark-violet w-dropdown-toggle"><div class="w-icon-dropdown-toggle"></div><div>Careers</div></div><nav class="dropdown-list w-dropdown-list"><a href="/careers" class="dropdown-link w-dropdown-link">Life @ Beam</a><a href="/career-opportunities" class="dropdown-link w-dropdown-link">Job Opportunities</a><a href="/become-a-beam-marshal-or-mechanic" class="dropdown-link w-dropdown-link">Be a marshal or mechanic</a></nav></div><div data-hover="false" data-delay="0" class="dropdown w-dropdown"><div class="dropdown-toggle tablet-color-dark-violet w-dropdown-toggle"><div class="w-icon-dropdown-toggle"></div><div>Company</div></div><nav class="dropdown-list w-dropdown-list"><a href="/vehicles" class="dropdown-link w-dropdown-link">Vehicles</a><a href="https://partner.ridebeam.com/sustainability" class="dropdown-link w-dropdown-link">Sustainability</a><a href="/newsroom" class="dropdown-link w-dropdown-link">Newsroom</a><a href="/blog" class="dropdown-link w-dropdown-link">Blog</a></nav></div><a href="/help" class="download-btn full-width-btn w-button">Contact us</a><a href="/download" class="download-btn full-width-btn secondary w-button">Download the app</a></nav><div class="menu-button w-nav-button"><div data="hamburger-menu" class="mcbutton"><div class="b-btn line1"></div><div class="b-btn line2"></div><div class="b-btn line3"></div></div></div></div></div></div></div></div></div><div class="section-tos-template"><div class="wrapper"><div class="ic_country_list-wrapper w-dyn-list"><div role="list" class="w-dyn-items"><div role="listitem" class="w-dyn-item"><div data-hover="false" data-delay="0" class="w-dropdown"><div class="ic_dropdown_toggle w-dropdown-toggle"><div class="w-icon-dropdown-toggle"></div><img alt="" loading="lazy" src="https://cdn.prod.website-files.com/635f3b16f95dcc5f973a0585/63ff322ddc32cb99794144d7_us-flag-%402x.webp" class="ic_flags"/><div class="ic_main-dropdown-text">English</div></div><nav class="ic_dropdown_list w-dropdown-list"><a href="/cookie-policy/english" aria-current="page" class="country-dropdown-list w-inline-block w-condition-invisible w--current"><img alt="" loading="lazy" src="https://cdn.prod.website-files.com/6359ec4f04fcf66992b2006a/63ff32685f4ef4e67569c9b5_us-flag-%402x.webp" class="ic_flags"/><div class="ic_name">English</div></a><a href="/cookie-policy/korean" class="country-dropdown-list w-inline-block"><img alt="" loading="lazy" src="https://cdn.prod.website-files.com/6359ec4f04fcf66992b2006a/638efce06fb4b35d22844815_flag-southkorea%402x.webp" class="ic_flags"/><div class="ic_name">Korean</div></a><a href="/cookie-policy/chinese" class="country-dropdown-list w-inline-block"><img alt="" loading="lazy" src="https://cdn.prod.website-files.com/6359ec4f04fcf66992b2006a/63ff607684597659543c4c95_flag-china-%402x.webp" class="ic_flags"/><div class="ic_name">Chinese</div></a><a href="/cookie-policy/thai" class="country-dropdown-list w-inline-block"><img alt="" loading="lazy" src="https://cdn.prod.website-files.com/6359ec4f04fcf66992b2006a/638efcdfdc880ee22cd3ef4e_flag-thailand%402x.webp" class="ic_flags"/><div class="ic_name">Thai</div></a><a href="/cookie-policy/turkish" class="country-dropdown-list w-inline-block"><img alt="" loading="lazy" src="https://cdn.prod.website-files.com/6359ec4f04fcf66992b2006a/638efce0f9d5646be4755dc4_flag-turkey%402x.webp" class="ic_flags"/><div class="ic_name">Turkish</div></a><a href="/cookie-policy/bahasa" class="country-dropdown-list w-inline-block"><img alt="" loading="lazy" src="https://cdn.prod.website-files.com/6359ec4f04fcf66992b2006a/638efce06fb4b356a7844818_flag-indonesia%402x.webp" class="ic_flags"/><div class="ic_name">Bahasa</div></a><a href="/cookie-policy/japanese" class="country-dropdown-list w-inline-block"><img alt="" loading="lazy" src="https://cdn.prod.website-files.com/6359ec4f04fcf66992b2006a/638efce08cc13941fdbae0c1_flag-japan%402x.webp" class="ic_flags"/><div class="ic_name">Japanese</div></a></nav></div></div></div></div><div class="tos-top-country-con"><div class="tos-pretext-country">Cookie Policy</div></div><div class="tos-top-date-con"><div class="tos-date-pretext">As of</div><div class="date-text-con"><div class="tos-date">April 23, 2019</div></div></div><div class="tos-content"><div class="terms-of-service-con policy w-richtext"><h4>1. Introduction</h4><p>Our Cookie policy explains how we use cookies and other internet tracking software and the choices that you can make about whether we can put cookies on your computer, tablet, phone or device. It should be read together with our Privacy Policy.</p><p>When we use the word “<strong>cookies</strong>”, we mean any software that collects data from you while you use our website or mobile app. We use our own cookies and others from companies we work with such as social media, search engines, other advertising networks, and our business partners.</p><h4>2. What are cookies?</h4><p>Cookies are small files that are sent to your computer, tablet, phone or device when you visit a website or use an app. They stay on your computer or device and send back data to the website or app they came from when you visit them again or use them.</p><h4>3. Session and Persistent Cookies</h4><p>Cookies are either session cookies or persistent cookies</p><ul role="list"><li>Session cookies last for the length of your visit to a website or use of an app. They delete themselves when you close your browser or the app.</li><li>Persistent cookies stay on your device when you close your browser.</li></ul><h4>4. First and Third Party Cookies</h4><p>A cookie may be a first or third party cookie depending on where it comes from.</p><ul role="list"><li>First party cookies are set by websites or apps you go to. </li><li>Third party cookies are set by outside organisations. For instance, you may be on a website that has ‘Like’ and ‘Share’ buttons for social network sites. If you click one, the social network site will put a ‘third party’ cookie on your device. That cookie may then collect data about you and send it to them too. You will need to set your privacy choices on their site, to tell them how they can use your data.</li></ul><h4>5. Essential Cookies and Cookies you can choose</h4><p>Different types of cookies do different jobs on our website.</p><ul role="list"><li>Some are needed to make the website work.</li><li>We need your consent to use others that are not essential.</li><li>You can change your choices at any time.</li></ul><div class="w-embed"><div class="scrollable_table"> <table class="table_policy"> <thead> <tr> <th>Category</th> <th>What they do</th> <th>Your choices</th> </tr> </thead> <tbody> <tr> <td>Strictly necessary</td> <td> These cookies are needed to run our website, to keep it secure if you are logged on and to obey regulations that apply to us. If you are a customer or supplier, they help us know who you are so that you can log on and manage your accounts. They also help us keep your details safe and private. These cookies are also used for remembering things like: <br><br> <ol> <li>Your user ID on the log on page</li> <li>Your region or country</li> <li>Your preferred language</li> <li>Accessibility options like large font or high contrast pages.</li> </ol> Other important jobs they do are: <br><br> <ol> <li>Help you move around the site</li> <li>Tell us if you’ve been to it before and which pages you went to</li> <li>Tell us how the site is working, so we can find and fix anyproblems.</li> </ol> </td> <td>You can’t turn off these cookies</td> </tr> <tr> <td>Performance</td> <td> These cookies tell us how you and our other customers use our website. We combine all this data together and study it. This helps us to: <br> <ol> <li>Improve the performance of our products and services </li> <li>Improve the products and services we provide.</li> </ol> </td> <td>We’ll ask for your consent to use these cookies</td> </tr> <tr> <td>Marketing</td> <td>These cookies help us decide which of our products, services and offers may be relevant for you. <br><br> We may use this data to tailor the marketing and ads you see on our own and other websites and mobile apps, including social media. For instance, you may see our ads on other sites after you have been to our website. <br><br> If you turn off marketing cookies, you will still see ads online, but they will not be tailored to things that may interest you.</td> <td>We’ll ask for your consent to use these cookies</td> </tr> </tbody> </table> </div></div><h4>6. What happens when there are multiple users</h4><p>If more than one person uses your computer or device, the choices set up by other people will apply to you as well unless you change them. For example, if you share a computer with your family, you may see ads based on sites they have visited as well as sites you have visited.</p><h4>7. Managing cookies choices in your browser</h4><p>You can turn off or delete cookies in your browser. If you do this, it may affect sites that use similar cookies to us. </p><p>Cookies choices you set in your browser replace any you set on a single website. For instance, if you run an ad blocker on your browser, you won't see ads that are tailored to you, even if you have turned on marketing cookies.</p><h4>8. Other Jurisdictions</h4><p>If our website or app is used by an individual in any country listed below, the below terms will apply as relevant.</p><h5>Australia </h5><p>Find out more about cookies from the Office of the Australian Information Commissioner at <a href="https://www.oaic.gov.au" target="_blank">https://www.oaic.gov.au</a> </p><h5>Singapore </h5><p>Find out more about cookies from the Personal Data Protection Commission Singapore at <a href="https://www.pdpc.gov.sg/" target="_blank">https://www.pdpc.gov.sg/ </a></p><h5>Malaysia </h5><p>Find out more about cookies from the Department of Personal Data Protection Malaysia at <a href="http://www.pdp.gov.my/index.php/en/" target="_blank">www.pdp.gov.my/index.php/en/</a> </p><h5>New Zealand </h5><p>Find out more about cookies from the Office of the Privacy Commissioner at <a href="https://www.privacy.org.nz" target="_blank">https://www.privacy.org.nz</a>. </p><h5>Taiwan </h5><p>Find out more about cookies from the Personal Information Protection Area, National Development Council at <a href="https://pipa.ndc.gov.tw/" target="_blank">https://pipa.ndc.gov.tw/</a> <a href="https://www.kisa.or.kr" target="_blank"></a></p><h5>South Korea</h5><p>Find out more about cookies from the Korea Internet & Security Agency at <a href="https://www.kisa.or.kr" target="_blank">https://www.kisa.or.kr</a></p></div></div></div></div><div class="footer-section"><div class="wrapper"><div class="d-flex space-between mobile-flex-block tablet-justify-start"><div class="col-mailing-list"><p class="footer-text">We’re on a mission to turn little drives into better rides, and make cities flow better for everyone.</p><div class="mailing-list-form-con hide"><p class="text-600 mb-16">Join the mailing list</p><div class="w-form"><form id="wf-form-Join-Mailing-List-Form" name="wf-form-Join-Mailing-List-Form" data-name="Join Mailing List Form" method="post" data-wf-page-id="65365a5d3417ac1f08889aa9" data-wf-element-id="b2c2a503-d8ca-db16-7393-ea2233a78362"><input class="form-input-field tablet-text-center w-input" maxlength="256" name="email-2" data-name="Email 2" placeholder="Enter your email here" type="text" id="email-2" required=""/><input type="submit" data-wait="Please wait..." class="form-btn w-button" value="Sign up now"/></form><div class="w-form-done"><div>Thank you! 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